WEBVTT

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Today at May 29, 2015, we are conducting an interview for the Arizona

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State University Retirees Association
video history project. We are

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located today in the ASU Community
Services building. I am Leon Shell, uh

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, former dean of students. The
technical support staff today include John

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McIntosh operating the camera, Lynd
Van Sky, director and. Dave Schlotzley

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, chair of the Video History Project.
Please introduce yourself and uh

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stating your name and your Position at
ASU. I'm Susan Dalbert, and I had a

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number of positions at ASU. I started
actually working for uh Dean Shell

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when I first graduated and student
activities, and then I moved over to

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high school college relations,
eventually becoming the director of

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undergraduate admissions, and then I
was the executive director and

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president of the alumni association.

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I'm an Arizona person. I was born in
New Orleans, but we moved here when I

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was 415, so I went to. Rancholona
Kindergarten, which is right in Phoenix

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on Missouri and 7th Avenue and um
actually it's between Central and 7th, I

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think, but and then I went to Slono uh
grade school, uh which is on 15th

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Avenue in Missouri, and uh it went
through 6th grade and that's where I,

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um, got to be very close with our
librarian, Mrs. Helene Carroll and then

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I went to Grand View which was for 7th
and 8th grade because Solano. I

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didn't have a 7th and 8th, uh, and
from there I went to Central High

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School, and there weren't many kids
from Granview who went to Central.

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Most went to West High, so I had to
again find new friends, but that was

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good. That was really good for me um
because again I was very shy and um I

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needed to actually push myself a
little bit. So I went to Central, um, had

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a great experience there. I had, I'd
say one of the most influential

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teachers I had a couple of influential
teachers I had. One was my 8th

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grade English teacher. Who was really
tough and taught me a ton and even

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to this day I'm an incredibly

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detailed editor and grammar is
extremely important to me. It's kind of

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fallen by the wayside sadly for me,
but uh so I actually um have a strong

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reputation for that, to being able to
uh.

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Really be a strong writer and editor,
and I really attribute her beating

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me on the head for that. And then I
had a a high school chemistry teacher

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. I took advanced chemistry and then I
became his teacher's aide, and his

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name was Arnold Bright, and he had a
really big influence on me because he

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was just so passionate about what he
did and what I think the influence

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was find that. You know, don't settle
for something else. Find something

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that you're passionate about because
you could just see it in everything

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he did, and I loved being his his
student assistant chemistry, yeah. Bye

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now. Yeah, um, but I, you know, I'm a
curious person. I always say that,

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and I think that's important in the
business I'm in is you have to be

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curious, particularly when you work in
medicine, you know, if I, and I've

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got to really want to learn science.
I've got to love science, and if I

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can't really talk to a benefactor
about the role of immuno uh T cells in

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immunotherapy, then I'm not gonna get
anywhere. So, so yeah, so then I

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went to Central, um. My mom really was
insistent that we all go to college.

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But I really was realistic to know that I. Even if I was admitted out of

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state, I didn't want to graduate with
huge debt, and I really felt like I

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could get a strong education in the
state. So that's, I limited myself

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really to Arizona State and to RUA and
as I said, I visited both campuses

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and just felt so much more comfortable
at ASU. I just felt like that was

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the right fit for me, which it turned
out to be.

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The fall of 1970 and she convinced me
to go through rush, which I did not

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want to do, but I did, and we both
pledged the Delta Gamma. That was a big

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part of my college life as it turned
out. I had a wonderful experience at

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ASU. I knew I was really fortunate to
go to college. I grew up in a single

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parent home and so I decided to make
the most of it, and you know, some of

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this personally because I knew you in
college, but Um, I was extremely

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active on campus. President of my
sorority president Linik helped start

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the Student Foundation, was the first
vice president for that, my first

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foray into fundraising and lots of
other things, and was still able to

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graduate in 3.5 years, Phi Beta Kappa
because I never wanted to let my

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grades get affected. And when I
graduated, you hired me. OK, I'm gonna

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want to go back and retrace some of
the steps here, but let's start back

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when you were a student at ASU. I
think you forgot to mention that you

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were outstanding ASU woman student.
You were outstanding penne and like

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woman. You were outstanding, uh,
graduate from the College of Liberal Arts

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and Science. You were a student
senator. You were a chief justice on the,

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uh, Supreme Court there. So you were
on the fast track.

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So I had

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and I would attribute a lot of this to
my what we called then our pledge

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moms. So I had a senior, her name is
Shelly.

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Who was my pledge mom, and she was
terrific. In fact, I just had lunch

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with her probably 6 months ago and uh
she just kind of threw me in stuff

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and I never had a date until I got to
college and she set me up with, oh

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my gosh, I had some really interesting
dates, but it was so, it was so

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good for me because I needed that. I
needed somebody to just throw me into

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that kind of environment. Um, I will
say I did learn one thing. There are

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a lot of men who say they're 6 ft
tall.

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Who are not. Somehow that seems to be
a, um, the, you know, baseline for a

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lot of guys. So I went on a lot of
dates with a lot of guys who I could

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eat peanuts off their head but they
said they were 6 ft tall.

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And then she encouraged me to actually
get involved in some other things

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too. She, she, you know, kind of
forced me to run for president of our

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pledge class and that kind of started
everything. So she was really,

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really a good influence on me. So my
undergraduate degrees in political

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science, Latin American studies, and
so I took a lot of Spanish. I started

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actually in junior level Spanish. If
I'd known doing well on the placement

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test meant they were gonna put me in
Spanish conversation. I might have

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missed a few more questions on that
exam, but, um, but it was, yeah, so I

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, I took a lot of Spanish and all
upper divisions, so, um, my fluency has

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dropped. Over the years, but I still
speak Spanish to people and then my

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master's degrees in communication with
an emphasis on organizational

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communication and my PhDs in public
administration and the two areas that

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I really looked at there were public
policy and organizational development

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, so it was a great fit for.

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And I became the student activities
advisor working with the sororities

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and with all the women's honoraries
which are no longer women's. I had a

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great time there during that tenure.
They were just starting a recruitment

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program for ISU, and as you recall,
they asked if I could help with that,

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which I did, and then they created a
full-time position to work with

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Christine Wilkinson and Roger Swanson
to build a recruitment program for

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the university. I went over and did
that and stayed there quite a while. I

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did take a little brief time away from
my issue and worked at Embry

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Aeronautical University in Prescott
where I I was in charge of a bunch of

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things because it was such a small
school and came back, worked in the

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College of Engineering for a couple of
years, and, uh, because that was

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the only really thing available at the
time, but I had a great experience

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. I. Really learned so much when I was
there and then Christine was able

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to create an associate director of
undergraduate admissions position and

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bring me back to admissions and then
when she was promoted, I was promoted

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to be director of undergraduate
admissions. Did that for 8 years. Dots

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retired after 36 years as the in
charge of alumni association. And I moved

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over to that position. I was there for
8 years before I left the

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university to go to Mayo Clinic. I
went to Mayo Clinic and I was the chair

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of the Department of Development and
fundraising there. I was there for 8

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years and then I was recruited away to
Fred Hutchin's Cancer Research

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Center in Seattle, Washington, where I
was the vice president for

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development there for 3 years and then
was recruited to go to Rutgers to

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start really. Um, a new program with a
huge program with 14 units called

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Rutgers Biomedical and Health
Sciences, and I've been there since

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September. Well, let's go back and
start again with part of your, uh,

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experiences in undergraduate
admissions, a highly visible position.

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demanding position. And you held several several different roles there,

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but could you comment a little bit on
some of, uh, your highlights there,

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some of your accomplishments, because
I remember some of them, but, uh,

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that, that's where you were during
most of your career in the alumni

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association, but back to undergraduate
admissions. Sure, uh, that was an

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absolutely wonderful part of my
career. It was so rewarding and it's such

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a happy time in people's lives when
they're, you know, choosing a college

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and coming to university and. So that
was really enjoyable for me. There

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were lots of challenges. I always said
every year it was more, different,

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better. We wanted really more
students. We wanted more diverse students

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and we wanted better academic
students. And so there there were challenges

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that were continual. I would say what
I feel proudest of probably in that

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experience was. Uh, I remember very
clearly a meeting with the provost Mel

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Gleck, and we were talking about how
we needed to really, this was shortly

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after I became director. I try and
recruit more freshmen into the class

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because our senior class was our
largest class and it really didn't make

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sense for a lot of reasons. There were
a lot of really strong

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underrepresented students who were
starting at community college that we

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felt should really have the university
experience, uh, economically, the

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way that we were funded through the
state, it was not to our benefit to

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have larger numbers of juniors and
seniors and less freshmen and

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sophomores, just lots of reasons. And
so I worked on a program called

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Shaping the Class where we really work
to. Uh, build that, um. Issue is as

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the destination for the top high
school students in the state as freshmen

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and hired a group of recruiters who
actually went and spent time in the

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high schools and my message to them
was always, I want you to be that high

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school counselor's best friend. If
there's any questions about higher ed,

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they should be calling you and it
worked. So um our freshman class became

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our largest class. We really inverted
that pyramid and. I really do think

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it was a launched to um help improve
the academic uh reputation quality of

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the university during your career at
ASU, uh, you were there during how

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many different presidents? Yeah, I was
trying to think about that, um.

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I can't remember the name of the
president when I came as a freshman, but

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the ones that I really worked with
were John Schwata, Russ Nelson, 700, um

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Laddie Core and and then a little bit
of Michael Crowe.

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Remember when we were really trying to
concentrate on underrepresented

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populations and as I recall.

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Your years there, the increase was
really substantial in underrepresented

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students. Do you recall any of that
was really pretty important to me um.

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I don't know if you recall this, but
so along with, you know, working

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issue for so long and being an
undergraduate, I um. Since I was working

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there and I love school, I went ahead
and got a master's degree and a PhD

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, and my dissertation was really
looking at access to higher ed for

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underrepresented populations. So
that's always been kind of a passion of

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mine. And so yes, we really developed
a lot of uh pre-college programs. We

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actually had a unit in our office that
was really dedicated to that to

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really address that and try and
identify and recruit the very top undered

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students and also. Uh, provide access
to any qualified underrepresented

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students and, and provide the support
that was needed. So that was, um,

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again a very, very big priority for us
in terms of more different and

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better in terms of the top academic,
uh, students getting them as I recall

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that. The merit scholar program really
increased during that period of

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time also, and that was, that was not
really me. I mean it was, I was

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certainly part of it, but it was a
really university wide effort and I

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think the beginning of the honors
college had a dramatic impact on that

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when we were able to get it named by
Craig and Barbara Barrett, that was,

00:13:19.779 --> 00:13:23.407
you know, a big help for us in
recruitment, uh, and really it was, I think

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, um. Uh, both, uh this was during
Laddie Core's, um, presidency and Milli

00:13:28.979 --> 00:13:33.265
as provost. They both were just
extremely supportive of that as well, and

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we were, we really were second fiddle
to, to UA, um. When I during most of

00:13:39.700 --> 00:13:43.145
my career and I really just feel like
it was toward the end that we

00:13:43.178 --> 00:13:48.025
started to make an impact and I just I
still receive all my ASU emails and

00:13:48.058 --> 00:13:52.145
whatever and I just read again a
notice about how many Flynn scholars

00:13:52.178 --> 00:13:57.217
we've gotten and I tell you I just was
beaming because when we started

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we'd get a handful of the 20, a
handful, and now we're getting almost all

00:14:01.219 --> 00:14:06.047
of them. So I'm so happy. What was it?
Ted Humphrey that started the

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honors college at that time, and I
worked very closely with Ted, yeah,

00:14:09.678 --> 00:14:15.686
yeah. Because that was really a large
bonus for the university and uh

00:14:15.719 --> 00:14:19.287
brought in a lot of top students. What
a thing to have on your resume that

00:14:19.320 --> 00:14:23.366
you attended the honors college there.
And, and I think it has an, I know

00:14:23.399 --> 00:14:27.086
it has a national reputation. So, um,
Rutgers has honors colleges and

00:14:27.119 --> 00:14:31.326
we're just building this new honors
dorm and honors residence, um, it's

00:14:31.359 --> 00:14:34.726
which is beautiful and they just
published something that was talking

00:14:34.759 --> 00:14:40.307
about the, um. Increase in SAT scores
at Rutgers for the honor students

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and they had a group of about 6 other
honors colleges that they used for

00:14:44.500 --> 00:14:47.866
comparison and Arizona State was in
that group of 6, and that made me very

00:14:47.899 --> 00:14:52.427
proud.

00:14:52.460 --> 00:14:56.255
Well, you were in some pretty high
profile, uh, programs, uh, but let's go

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to one of the top leadership programs
or leadership positions, the alumni

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association. You were the president
director. Um, that was, uh, you know,

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I once I ask you why you want to get a
doctorate degree,

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and I think that's one of the reasons
I read that alumni association

00:15:17.779 --> 00:15:22.076
position. Came open and you were an
ideal candidate. I mean you had seen

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hundreds of students coming to issue,
hundreds of graduates going to issue

00:15:26.658 --> 00:15:30.515
, and there had to be a lot of
satisfaction and highlights in that

00:15:30.548 --> 00:15:34.836
position. Might you cover some of
those? Yeah, it was, I mean, again, that

00:15:34.869 --> 00:15:39.346
was a labor of love for me. I'm a 3
time sun double and most of my career

00:15:39.379 --> 00:15:45.116
was at ASU, so. Uh yeah, trying to get
um alumni really feeling more

00:15:45.149 --> 00:15:50.275
attached to the university was very
important for me at ASU during the 70s

00:15:50.308 --> 00:15:55.275
, uh it was a time of huge growth and
a lot of commuter students and there

00:15:55.308 --> 00:15:59.797
was really not a strong affinity to
the, to the university. A lot of the,

00:15:59.830 --> 00:16:05.547
my contemporaries felt as though we
worked really hard and uh. Uh, we were

00:16:05.580 --> 00:16:10.385
working, we went to school, etc. So
trying to really find ways to attach

00:16:10.418 --> 00:16:16.395
the alumni back to ASU and for me it
was really focused on um. Letting

00:16:16.428 --> 00:16:21.236
them know the really incredible upward
trajectory that the university was

00:16:21.269 --> 00:16:25.116
still taking and that really their
degrees, the value of their degree was

00:16:25.149 --> 00:16:30.836
increasing every time we made a gain
in our academic and and overall

00:16:30.869 --> 00:16:35.177
reputation. So it was really fun to
try and strategize around that, uh,

00:16:35.210 --> 00:16:38.755
the messaging that we gave to our
alumni either through the magazine

00:16:38.788 --> 00:16:42.557
through any kind of communication, uh,
and the fun part and then just the

00:16:42.590 --> 00:16:46.356
fun part for me was just, you know,
getting to know alumni and. I just

00:16:46.389 --> 00:16:51.116
read a retirement letter from a former
colleague of mine, and he said when

00:16:51.149 --> 00:16:55.076
he took his job, his goal was to shake
the hand of every alumnus, and

00:16:55.109 --> 00:17:00.395
while I never could have done that, it
still was really rewarding to me to

00:17:00.428 --> 00:17:04.196
meet and get to know as many as I
could and I still keep in touch with a

00:17:04.229 --> 00:17:09.956
really large number. You held several
national positions as I recall with

00:17:09.989 --> 00:17:14.425
the alumni association. Could you
comment on that? I, I did both in

00:17:14.458 --> 00:17:19.314
admissions and alumni. I just really
got involved nationally and it was,

00:17:19.347 --> 00:17:22.915
it was important for me because one of
the reasons was that I had, you

00:17:22.948 --> 00:17:27.075
know, I was born and raised a sun
double and so if I was going to have any

00:17:27.108 --> 00:17:31.607
kind of really innovation or um.

00:17:31.640 --> 00:17:35.486
Uh, big kind of vision or you know
really looking strategically where we

00:17:35.519 --> 00:17:38.805
needed to go. I felt I needed to get
exposure to other organizations and

00:17:38.838 --> 00:17:42.426
to other universities, uh, because I
had not had any other experiences.

00:17:42.459 --> 00:17:45.347
And so getting involved nationally was
allowed me to do that without

00:17:45.380 --> 00:17:49.766
having to leave ASU. Um, so really my
whole motivation was, you know, how

00:17:49.799 --> 00:17:53.967
can I learn and do things that will
help me advance whatever I was doing

00:17:54.000 --> 00:17:58.825
at at ASU, whether it be in admissions
or alumni. As I recall, was one of

00:17:58.858 --> 00:18:06.858
the positions um being the membership
chair of the Association, um, yes, I

00:18:07.250 --> 00:18:12.097
mean, I was president of the
Association of um admissions for public

00:18:12.130 --> 00:18:16.367
universities. I, I did membership for
them. I did, uh, I got very involved

00:18:16.400 --> 00:18:20.815
with the council Alumni Association
executives, um, so yeah, again, it

00:18:20.848 --> 00:18:28.006
just, it gave me a lot of personal,
um. You know, uh

00:18:28.039 --> 00:18:33.117
Values back, but it really was also
very much around how do I learn things

00:18:33.150 --> 00:18:37.266
to make the association better and
I've enduring friendships from those

00:18:37.299 --> 00:18:43.256
organizations, particularly alumni,
about 3 or 4 years ago, 8 couples went

00:18:43.289 --> 00:18:47.436
and spent 2 weeks in Switzerland
together, all former alumni colleagues of

00:18:47.469 --> 00:18:51.647
mine, so we were able to develop
really wonderful friendships along with a

00:18:51.680 --> 00:18:55.397
lot of professional sharing. Probably
one of the things I'm most proud of

00:18:55.430 --> 00:18:57.956
there too is

00:18:57.989 --> 00:19:01.436
because of my experience in
admissions, I have really strong relationships

00:19:01.469 --> 00:19:09.075
with all the academic deans and I
really feel as though I worked hard to

00:19:09.108 --> 00:19:11.516
continue to build those relationships
so that they really understood the

00:19:11.549 --> 00:19:16.717
importance of the alumni association
and their alumni and the importance

00:19:16.750 --> 00:19:21.565
of development and really their
support for philanthropy. And

00:19:21.598 --> 00:19:25.325
understanding how, how valuable that
was and so that was one of my goals

00:19:25.358 --> 00:19:28.256
when I went to in was to really, you
know, build and strengthen those

00:19:28.289 --> 00:19:30.926
relationships with the deans and I
feel like when I left there they were,

00:19:30.959 --> 00:19:35.535
they were, um, really strong.

00:19:35.568 --> 00:19:40.607
You were involved in Raising funds for
the renovation of Old Maine,

00:19:40.640 --> 00:19:45.006
weren't you? Yes, Don Dotts was when
he retired, he, he became our, our

00:19:45.039 --> 00:19:48.565
chief fundraiser for that, but he and
I worked really closely together on

00:19:48.598 --> 00:19:53.996
that. He was a great partner and uh.
Again, some of my, you know, people

00:19:54.029 --> 00:19:59.916
that have become friends were, uh,
donors to, to that, uh, renovation. If

00:19:59.949 --> 00:20:04.516
you look at the major naming, uh, Ed
and Nadine Carson, most wonderful

00:20:04.549 --> 00:20:08.315
gracious people, Gary Anne and Diane
Tucker, who still remain close

00:20:08.348 --> 00:20:13.357
personal friends of mine, uh, John and
Barbara Beverling still, you know,

00:20:13.390 --> 00:20:17.107
personal friends of mine. So it was
really pretty, pretty wonderful

00:20:17.140 --> 00:20:21.276
experience. Um, we kind of laughed
because Tom and I actually, my husband

00:20:21.309 --> 00:20:25.575
and I actually named the, the kitchen
break room in Old Maine because I

00:20:25.608 --> 00:20:28.996
really wanted to do something that
was, uh, that would have an impact on

00:20:29.029 --> 00:20:34.035
the staff. So it was that doing that
project was one of the most fun

00:20:34.068 --> 00:20:37.756
things I've ever done. Um, I really
was the project administrator with the

00:20:37.789 --> 00:20:44.206
architect and Worked on doing picking,
I mean some design stuff in all of

00:20:44.239 --> 00:20:50.236
the fabrics, all the furniture that
was again just really a wonderful

00:20:50.269 --> 00:20:53.545
experience because I knew it was going
to have just such an incredible,

00:20:53.578 --> 00:20:57.406
you know, impact on our alumni,
especially for a school like ours, um,

00:20:57.439 --> 00:21:01.446
that grew so quickly and and didn't
have a lot of traditions to be able to

00:21:01.479 --> 00:21:06.097
take that significant historical
building. And the university make this

00:21:06.130 --> 00:21:09.815
declaration that alumni are so
important that we're giving them the

00:21:09.848 --> 00:21:14.016
centerpiece of the campus. I think it
was just a really incredible message.

00:21:14.049 --> 00:21:18.045
You see a lot of ASU license plates.
Could you talk a little bit about

00:21:18.078 --> 00:21:22.776
the medallion of Merit program that
that was started before, definitely

00:21:22.809 --> 00:21:30.256
before me. Um, it was really a pretty,
uh, I think, wonderful program um.

00:21:30.289 --> 00:21:34.377
Barry Earns is really the one who got
it going, and he really pushed for

00:21:34.410 --> 00:21:38.456
that. He was president or chair of the
alumni association and uh very

00:21:38.489 --> 00:21:43.617
active in that program and as I
recall, he's he got the first ASU license

00:21:43.650 --> 00:21:49.137
plate when that happened, um, but it
was designed to actually put money

00:21:49.170 --> 00:21:52.936
into a fund to award scholarships to
outstanding Arizona high school

00:21:52.969 --> 00:21:56.756
students, and we call that the
medallion of Merit. It's had some changes

00:21:56.789 --> 00:22:01.315
since I left when I left. It was
really every high school in the state was

00:22:01.348 --> 00:22:05.315
able to select one medallion of Merit
student, but I think it's become

00:22:05.348 --> 00:22:08.756
more selective and more competitive
since I left. But it's so fun to do

00:22:08.789 --> 00:22:12.877
the license plates, so everybody needs
a sparky plate. So in your position

00:22:12.910 --> 00:22:18.575
with the alumni association, there was
the development part of it also.

00:22:18.608 --> 00:22:23.815
And Going into that position was that
seen as a major part of of your

00:22:23.848 --> 00:22:27.575
position, or I don't think so. I don't
think it ever had really had been,

00:22:27.608 --> 00:22:31.496
but I was very interested in that. So,
um, little did I know I was going

00:22:31.529 --> 00:22:37.217
to end up with a career as a full-time
fundraiser, but, um, you know, I, I

00:22:37.250 --> 00:22:40.545
just was so passionate about the
institution. It just seemed odd to me

00:22:40.578 --> 00:22:44.137
that we, we weren't involved and there
and a lot of alumni associations

00:22:44.170 --> 00:22:48.226
there's this push pull with with
development with fundraising and. I made

00:22:48.259 --> 00:22:52.986
it clear to our staff that every one
of us was was a development officer,

00:22:53.019 --> 00:22:56.186
and I felt that everyone who worked in
the foundation was an alumni

00:22:56.219 --> 00:22:59.006
relations person. We're all in the
same continuum. We just are in

00:22:59.039 --> 00:23:03.456
different places. We're taking, we're
taking our alumni from just

00:23:03.489 --> 00:23:06.706
identifying ones that are interested
in us, and then we're working through

00:23:06.739 --> 00:23:09.857
to get them more interested and
involved so that they will at some point

00:23:09.890 --> 00:23:13.946
invest and if we aren't thinking about
that. Then we're missing an

00:23:13.979 --> 00:23:18.127
opportunity to really provide great
joy to the individual and help for the

00:23:18.160 --> 00:23:22.825
institution. So our job really was to
marry that, to marry needs and

00:23:22.858 --> 00:23:28.065
priorities for ASU with passions of
our alumni. Probably had more contacts

00:23:28.098 --> 00:23:32.045
with students than about any other
position in the university. When you

00:23:32.078 --> 00:23:36.065
look at undergraduate admissions, you
guys used to have, I don't know how

00:23:36.098 --> 00:23:42.285
many visits to campus, how many
students came through your office, but uh.

00:23:42.318 --> 00:23:45.656
That had to be a highlight, you know,
there's no question about it. I

00:23:45.689 --> 00:23:50.156
mean student contact you had
unbelievably so, and I mean I could just

00:23:50.189 --> 00:23:55.627
think of some students that just
really had an impact on my life that um.

00:23:55.660 --> 00:23:59.835
that I, I learned, I learned a lot
from them. Uh, you'd crack up if you

00:23:59.868 --> 00:24:04.035
saw how many Facebook friends I have
that are former ESU students. It's

00:24:04.068 --> 00:24:08.996
really kind of funny. I, uh, actually,
um, one of the students that I'm

00:24:09.029 --> 00:24:11.676
Facebook friends with just sent the
most adorable picture of his little

00:24:11.709 --> 00:24:16.236
girl, and I don't usually respond to a
lot of Facebook um stuff, but I had

00:24:16.269 --> 00:24:22.075
to write back and say, oh my gosh,
John, you know, this, this is one un

00:24:22.108 --> 00:24:26.075
adorable little girl, and it just made
me really realize um how quickly

00:24:26.108 --> 00:24:29.476
time goes, and I still think of this
is John's name is John Malick. I

00:24:29.509 --> 00:24:34.706
still think of him as 18 years old.
And he's a dad and very successful. So

00:24:34.739 --> 00:24:38.426
, well, some of these students you,
you work with are now on the alumni

00:24:38.459 --> 00:24:45.016
boards, the national boards, and then
you go through that list and uh.

00:24:45.049 --> 00:24:50.176
The most memorable moments you had at
ASU. What a wise man. Frank Zackton

00:24:50.209 --> 00:24:55.416
was just an incredible person. I, I
learned a lot about

00:24:55.449 --> 00:25:02.246
integrity, about how to treat people.
Um, about really wise decisions to

00:25:02.279 --> 00:25:06.367
not really jump to make decisions, but
to really be thoughtful about

00:25:06.400 --> 00:25:10.686
decisions. I also learned a lot in
those same kind of um errors from Jack

00:25:10.719 --> 00:25:15.696
Feaster. He was really a, a super
person and the other another person

00:25:15.729 --> 00:25:20.276
besides Lean and Christina I mentioned
that I really learned a lot from.

00:25:20.309 --> 00:25:25.617
Um Let's make me a little emotional.
It's Alan Price.

00:25:25.650 --> 00:25:29.295
Who was the um beef for advance but my
boss um when I was in alumni

00:25:29.328 --> 00:25:33.976
association and we uh maintained our
friendship after I left ASU also he

00:25:34.009 --> 00:25:37.217
left and uh as soon as Lottie
announced he was retiring, Ellen started

00:25:37.250 --> 00:25:41.565
looking. And he went to University of
Oregon, was there for a number of

00:25:41.598 --> 00:25:44.736
years, did a great job as their VP for
advancement. He's really

00:25:44.769 --> 00:25:48.986
responsible for the Phil Knight
relationship with the University of Oregon

00:25:49.019 --> 00:25:53.107
and with Oregon Health Sciences. So
then Allen moved over from UFO to

00:25:53.140 --> 00:25:56.426
Oregon Health Sciences, and you
probably have heard I mean Phil Knight

00:25:56.459 --> 00:26:01.226
just a few years ago gave them a $500
million gift for cancer before that

00:26:01.259 --> 00:26:05.746
he'd given $100 million to CB. Allen
did all that relationship and a few

00:26:05.779 --> 00:26:11.726
years ago, Alan. He died and he was
only 55 at the time and it was really

00:26:11.759 --> 00:26:16.815
, really tragic, but he had a huge
influence on me.

00:26:16.848 --> 00:26:21.295
In a lot of ways he was just a really
great person and I, I'm, I'm so I

00:26:21.328 --> 00:26:25.857
talked to him maybe 3 weeks before he
died and so. I really, I've had just

00:26:25.890 --> 00:26:31.285
some great, great. Uh, people that I
worked for that I learned so much

00:26:31.318 --> 00:26:36.867
from. I've had a couple not so great
too. I will say that. But Christine

00:26:36.900 --> 00:26:42.075
and Anna Allen are all on the upside
and Vic Trastick, my boss at Frank

00:26:42.108 --> 00:26:46.996
Zackton was an amazing person. You'd
see him walk down the mall, and he

00:26:47.029 --> 00:26:50.117
had the most spring to his stick. Oh
my gosh. I mean, you'd think he was

00:26:50.150 --> 00:26:56.236
20 years old and he just exuded in
enthusiasm and uh and he had a way of

00:26:56.269 --> 00:27:00.637
making people really feel comfortable
when you were around him, but what a

00:27:00.670 --> 00:27:03.686
positive person.

00:27:03.719 --> 00:27:07.967
Rank up at the top in terms of your
memorable moments on a personal level

00:27:08.000 --> 00:27:14.766
, I would say when I finally did
finish my PhD um because that was. A

00:27:14.799 --> 00:27:17.486
struggle because I was a director of
undergraduate admissions at the time

00:27:17.519 --> 00:27:20.607
and I say, you know, it took me longer
to write my dissertation than I

00:27:20.640 --> 00:27:24.166
wanted. I went through the coursework
pretty quickly but um I, as I always

00:27:24.199 --> 00:27:29.887
say, life interfered and so I took um.
It took me a little longer than I

00:27:29.920 --> 00:27:33.476
wanted, but I was determined to get it
done. And what really I think about

00:27:33.509 --> 00:27:37.496
that, so I got I was very, very close
with Jim Brock, who was the baseball

00:27:37.529 --> 00:27:42.686
coach here for 23 years, and he passed
away and I had not finished my

00:27:42.719 --> 00:27:46.486
dissertation. I was close, but I just
hadn't pushed through to finish, and

00:27:46.519 --> 00:27:50.795
he was always so encouraging to me
about that and I felt so badly about it

00:27:50.828 --> 00:27:56.045
that he died in July and I and I
finished in December. I was determined. I

00:27:56.078 --> 00:28:01.256
would just to get it done and. I
dedicated my dissertation to him because

00:28:01.289 --> 00:28:04.456
I really was so thankful, so that was
a highlight, I think, really getting

00:28:04.489 --> 00:28:10.416
that done. Yeah, your interest in
athletics uh really helped, I think

00:28:10.449 --> 00:28:15.295
overall in terms of the alumni
association talking about coaches, a lot of

00:28:15.328 --> 00:28:18.656
people didn't realize that Jim Brock
had a doctorate degree, right? He had

00:28:18.689 --> 00:28:22.147
an EDD.

00:28:22.180 --> 00:28:25.756
He certainly did, and that's a coach.
As an undergraduate, I think just my

00:28:25.789 --> 00:28:29.867
entire undergraduate experience, I
mean, I really feel like I just

00:28:29.900 --> 00:28:34.967
maximized that whole experience. I
wouldn't change a thing in my career at

00:28:35.000 --> 00:28:41.295
AU, I think it was really having an
impact on the profile of the student

00:28:41.328 --> 00:28:46.397
body. Both flipping the inverted
pyramid and really making a strong focus

00:28:46.430 --> 00:28:51.436
on bringing underrepresented students
into the population was a huge

00:28:51.469 --> 00:28:54.946
factor for me and at the alumni
association, I think it was just feeling

00:28:54.979 --> 00:29:00.795
as though we were creating pride and
being alumni was important. Also, you

00:29:00.828 --> 00:29:07.156
might recall I got this crazy idea to.
Everybody were goals of football

00:29:07.189 --> 00:29:15.189
games and uh. Call it solid gold and
got some of my friends um. From the,

00:29:15.519 --> 00:29:18.986
the three football quarterbacks for
three decades, Danny White from the

00:29:19.019 --> 00:29:23.147
70s, Jeff from the 80s, and Jake
Plummer from the 90s to actually do a

00:29:23.180 --> 00:29:29.526
photo campaign for me to promote solid
gold and And the students today

00:29:29.559 --> 00:29:34.285
they're all go to the games and so
I'm, I'm kind of proud of that. You

00:29:34.318 --> 00:29:38.647
know, as I remember, you had contact
with a former football player that

00:29:38.680 --> 00:29:43.085
went out for the football team and
encouraged him to come back to school.

00:29:43.118 --> 00:29:47.916
Actually that was Danny. That was, so,
um, and you know, we just became

00:29:47.949 --> 00:29:52.545
really good friends. Uh, one of those
things where the first time I met

00:29:52.578 --> 00:29:54.825
with him, it was like we've known each
other forever, but what happened

00:29:54.858 --> 00:29:59.506
was he retired from football and had
not quite finished his degree when he

00:29:59.539 --> 00:30:04.325
left and was 9 hours short and he was
talking to Frank Cush about it, his

00:30:04.358 --> 00:30:09.055
former coach, and Frank told him he
needed to talk to me. He he had tried

00:30:09.088 --> 00:30:14.137
a couple of things and had at the
university had not gotten very far, so

00:30:14.170 --> 00:30:18.097
Frank said, you know, you should go
talk to Susan. So he did and I helped

00:30:18.130 --> 00:30:23.656
him get readmitted and Worked with
everything. I met him on the first day

00:30:23.689 --> 00:30:27.325
or the day before classes, walked him
around to all his classes, so he

00:30:27.358 --> 00:30:29.887
would, you know, know where he was
going and what was going on, and, and

00:30:29.920 --> 00:30:34.656
it just, it started a really great
friendship that um. It was terrific and

00:30:34.689 --> 00:30:39.607
he finished and I am really happy that
he did because it would have been

00:30:39.640 --> 00:30:45.555
really, really, uh. Sad thing if he
was 9 hours credit hours short and

00:30:45.588 --> 00:30:50.097
never finished the degree, so.

00:30:50.130 --> 00:30:56.486
ASU at that time was tough for me. It
was I

00:30:56.519 --> 00:31:01.006
guess in my head I always thought I'd
retire from ASU, but you know when

00:31:01.039 --> 00:31:05.647
one door shuts, another one opens and
it turned out to be a wonderful

00:31:05.680 --> 00:31:11.456
opportunity for me. In so many ways
professionally, I mean, I think it was

00:31:11.489 --> 00:31:15.196
8 years I had with Vic Trastic I
wouldn't trade anything for them. I

00:31:15.229 --> 00:31:19.835
learned so much and I had a a
urologist, Scott Swanson I worked with as

00:31:19.868 --> 00:31:23.266
well, who was our medical liaison for
development, and they called us the

00:31:23.299 --> 00:31:27.555
Three Musketeers. I mean we just
really had an incredible, incredibly

00:31:27.588 --> 00:31:31.397
strong team and having the experience
of the larger Mayo Clinic and

00:31:31.430 --> 00:31:35.565
spending a lot of time in Rochester
was also an experience I would never

00:31:35.598 --> 00:31:41.857
want to give up so. I was really
fortunate. This that job came open and

00:31:41.890 --> 00:31:45.176
one of my best friends from college
who I'm still really good friends with

00:31:45.209 --> 00:31:49.377
is Pat Norris and Pat was a former
alumni chair too but before me, but she

00:31:49.410 --> 00:31:55.656
was one of my closest friends in
college and um. She and I had lunch and I

00:31:55.689 --> 00:32:01.555
told her I was you know. Going to be
looking for a job and she a couple

00:32:01.588 --> 00:32:05.436
weeks later her pledged daughter had
been who I knew was the director of

00:32:05.469 --> 00:32:09.746
rehab at Mayo and she saw this job and
sent it to Pat. Pat sent it to me

00:32:09.779 --> 00:32:15.196
and everything just fell into place.
It was again meant to be. Gary Tucker

00:32:15.229 --> 00:32:21.516
was a big supporter of Mayo and he was
one of my references and so when.

00:32:21.549 --> 00:32:26.535
You know that happened and then um.
Just a number, a number of things. Don

00:32:26.568 --> 00:32:29.406
Buffmeyer, I don't know if you know
his name, but he was on the Flynn

00:32:29.439 --> 00:32:33.877
Foundation board, uh, who I got to
know very well. He was very involved

00:32:33.910 --> 00:32:38.476
with Mayo. He was a physician. Uh,
they all called, you know, Vic and said

00:32:38.509 --> 00:32:42.196
, you need to hire this woman. And so
I went out and met with them and

00:32:42.229 --> 00:32:46.996
talked to them, and apparently Vicks,
the story is that as soon as I

00:32:47.029 --> 00:32:52.256
walked out, Vic said, how fast can we
hire her? So it was just. It was

00:32:52.289 --> 00:32:58.226
just supposed to be, it really was.

00:32:58.259 --> 00:33:03.706
You mentioned earlier 3 different
entities, major medical entities that

00:33:03.739 --> 00:33:09.285
you had. Primary responsibility for
fundraising. Let's start with Mayo

00:33:09.318 --> 00:33:14.726
Clinic. Talk about Mayo Clinic, what
you did there, what their goals were

00:33:14.759 --> 00:33:20.285
for their fund drives. So yeah, Mayo
Clinic was a great experience. Uh, so

00:33:20.318 --> 00:33:24.795
I was responsible for fundraising for
Mayo Clinic in Arizona, uh, but I

00:33:24.828 --> 00:33:28.127
spent about probably close to a week a
month in Rochester where Mother

00:33:28.160 --> 00:33:32.607
Mayo is because really our fundraisers
raised money for all of Mayo, uh,

00:33:32.640 --> 00:33:36.176
wherever the research, wherever the
program was that that the. A

00:33:36.209 --> 00:33:40.127
benefactor was interested in if it was
Jacksonville, if it was Rochester,

00:33:40.160 --> 00:33:44.805
the first large gift that I raised,
um, there was a $5 million gift, and

00:33:44.838 --> 00:33:48.347
it went all to Rochester because the
interest was really in multiple

00:33:48.380 --> 00:33:52.045
sclerosis research and we had a
researcher there doing some incredible

00:33:52.078 --> 00:33:57.686
things and so um that's where it
needed to go so we really raised money

00:33:57.719 --> 00:34:04.795
everywhere uh and so the, the goals um
were twofold. One was to really.

00:34:04.828 --> 00:34:07.936
Increase the fundraising for all of
Mayo Clinic, but also then to build

00:34:07.969 --> 00:34:11.316
the fundraising program in Arizona
because it had been a pretty nascent

00:34:11.349 --> 00:34:17.239
program. There hadn't been a lot of
emphasis on it, so it was really um.

00:34:17.750 --> 00:34:19.750
Building a culture of philanthropy at Mayo Clinic, and I did it again

00:34:21.878 --> 00:34:25.767
after my experiences at Arizona State.
I knew that one of my keys in order

00:34:25.800 --> 00:34:30.557
to be successful was to build
relationships with physicians, and that

00:34:30.590 --> 00:34:34.675
turned out to be true. I think a lot
of our success and we were very

00:34:34.708 --> 00:34:39.086
successful was due to the fact that we
had a really incredibly strong

00:34:39.119 --> 00:34:45.374
physician referral program. Our
physicians got really good at um referring

00:34:45.407 --> 00:34:50.934
patients to us that they knew had both
capacity and an inclination and um

00:34:50.967 --> 00:34:55.215
and we had to prove to the physicians
that they could trust us and that we

00:34:55.248 --> 00:34:58.776
were professional and that we would
never jeopardize anything about their

00:34:58.809 --> 00:35:03.425
relationship and once they saw that
they jumped right in and that was

00:35:03.458 --> 00:35:06.956
really incredibly rewarding and we
were able to do a lot of really. Things

00:35:06.989 --> 00:35:11.916
for patients. We really raised the
money for a new building on the Phoenix

00:35:11.949 --> 00:35:17.316
campus for our surgeons. We raised all
the money for a beautiful

00:35:17.349 --> 00:35:21.796
simulation center in the hospital.
Those are a couple of physical things

00:35:21.829 --> 00:35:27.796
that we did, but we also raised a lot
of money for research. The two areas

00:35:27.829 --> 00:35:32.686
that are always. The biggest research
interests are cancer because

00:35:32.719 --> 00:35:36.445
unfortunately it touches everyone and
cardiovascular diseases because

00:35:36.478 --> 00:35:40.807
everyone's desperately afraid of a
heart attack. So those generally tended

00:35:40.840 --> 00:35:45.856
to be ones that we raised more money
for and that really really rewarding.

00:35:45.889 --> 00:35:50.486
So I loved Mayo. I loved it because it
was really diverse. The patients

00:35:50.519 --> 00:35:53.807
were passionate. I'd be talking to a
cancer patient in their family one

00:35:53.840 --> 00:35:56.876
day about what they wanted to do, and
the next day I'd be talking to

00:35:56.909 --> 00:36:01.405
someone who It was loving life because
he just had his shoulder replaced

00:36:01.438 --> 00:36:04.807
and could play tennis again, so it
really had some, you know, really nice

00:36:04.840 --> 00:36:11.287
balance to it. What were the
fundraising goals when you were there of Mayo

00:36:11.320 --> 00:36:16.787
Clinic and, and how much was raised,
do you recall?

00:36:16.820 --> 00:36:20.675
Pretty much so we were, we were just
starting a campaign, a quiet phase of

00:36:20.708 --> 00:36:23.646
a campaign. It was the first campaign
Mayo had ever done, so that was

00:36:23.679 --> 00:36:26.885
really fun for me. There were very few
people at Mayo who had had any kind

00:36:26.918 --> 00:36:30.287
of campaign experience, and I'd been
at ASU during a couple of our

00:36:30.320 --> 00:36:33.717
campaigns and the last campaign I was
more involved with because I was at

00:36:33.750 --> 00:36:37.845
the alumni association, so I was an
ex-officio member of the foundation

00:36:37.878 --> 00:36:42.166
board, so I had some exposure and
experience and so that was really fun

00:36:42.199 --> 00:36:48.767
for me to help build that campaign so.
We uh

00:36:48.800 --> 00:36:54.675
Had a what at the time seemed like a
big goal of $300 million and we

00:36:54.708 --> 00:37:00.227
really blew past it, so it was
exciting beyond $300 million yeah, which

00:37:00.260 --> 00:37:03.905
today is nothing at Rutgers we just
finished a billion dollar campaign

00:37:03.938 --> 00:37:08.626
December 31st, and, um, billion dollar
campaigns are really what people

00:37:08.659 --> 00:37:13.896
are looking at now, so at least at
least a billion dollars. It's crazy how

00:37:13.929 --> 00:37:17.635
things have changed.

00:37:17.668 --> 00:37:22.807
Let's move on to the Fred Hutchinson's
Cancer Research Center. So yeah,

00:37:22.840 --> 00:37:26.526
it's interesting. I was recruited up
there. um, the, the reason I went a

00:37:26.559 --> 00:37:30.526
couple of different things. Um, I was
very, very close with the CEO at

00:37:30.559 --> 00:37:34.807
Mayo Clinic in Arizona, Victor Trask,
who's a uh cardiothoracic surgeon by

00:37:34.840 --> 00:37:40.037
training, and he, um, announced he was
stepping down. And they were going

00:37:40.070 --> 00:37:45.796
to bring someone new in, and everyone
knew that we had a really great

00:37:45.829 --> 00:37:49.486
relationship and uh.

00:37:49.519 --> 00:37:53.267
I got a call from a recruiter a couple
of weeks later saying, I know you

00:37:53.300 --> 00:37:56.486
never listen to these jobs yourself,
but this is one you really should

00:37:56.519 --> 00:38:00.307
look at. And so I was, I said, well,
send me the stuff. So he did. So I

00:38:00.340 --> 00:38:03.747
went home to Tom and I said, would you
ever consider moving to Seattle?

00:38:03.780 --> 00:38:08.095
And to my shock, he said yes. So I
went up there to look at it and I was

00:38:08.128 --> 00:38:11.615
just extremely impressed with the
place. It's really the gold standard of

00:38:11.648 --> 00:38:17.615
cancer research. It's just an
incredible place with brilliant scientists,

00:38:17.648 --> 00:38:21.376
and I thought, well, you know, let me
do something wild and crazy and let

00:38:21.409 --> 00:38:25.717
me give the new CEO an opportunity to
hire his own person. Uh, as it

00:38:25.750 --> 00:38:29.066
turned out, I worked with the new CEO
for a couple of months, and he was

00:38:29.099 --> 00:38:33.546
terrific. I think we would have worked
really well together, but, um, I

00:38:33.579 --> 00:38:38.356
went to Fred Hutch and really enjoyed
Seattle. It's a beautiful place. Uh

00:38:38.389 --> 00:38:45.296
, Fred Hutch is doing amazing things,
but It wasn't diverse enough for me.

00:38:45.329 --> 00:38:51.936
It was all cancer all the time and
Mhm. It was tough. I mean, I'm a, you

00:38:51.969 --> 00:38:55.506
know this, I'm a very classist half
full person. I jump out of bed every

00:38:55.539 --> 00:39:00.497
morning to get to work and I, I wasn't
really feeling that. And so Tom

00:39:00.530 --> 00:39:03.776
said to me one night, do you see
yourself there for 5 or 7 more years? And

00:39:03.809 --> 00:39:11.646
I went. No, I I really don't, so I
decided maybe I should be open to look

00:39:11.679 --> 00:39:16.276
.

00:39:16.309 --> 00:39:22.267
I got a call about this debit records.
And uh and over the years I've

00:39:22.300 --> 00:39:24.905
gotten a lot of recruiters, not
because I've been looking for jobs

00:39:24.938 --> 00:39:28.146
particularly, but because they always
call to want to know who do you know

00:39:28.179 --> 00:39:32.146
and because I have pretty much a lot
of national contacts. I always get

00:39:32.179 --> 00:39:36.787
called and so he called and said, OK,
I have the perfect job for you. This

00:39:36.820 --> 00:39:41.827
one's for you. And so it was this job
at Rutgers because it actually got

00:39:41.860 --> 00:39:45.106
me back in higher ed, which I am
thrilled to be back in higher ed. I love

00:39:45.139 --> 00:39:49.345
that environment. And it kept me in
medical fundraising, which is truly my

00:39:49.378 --> 00:39:53.006
niche. I mean it truly is. It's, it's
the most rewarding thing I've ever

00:39:53.039 --> 00:39:59.046
done, um, and it was building a
program which I've had to do before and

00:39:59.079 --> 00:40:03.526
love, I love doing that. So, uh, it
just seemed like, OK, let's do it. I

00:40:03.559 --> 00:40:09.155
was ready for one more big challenge,
um, and trust me. This is a

00:40:09.188 --> 00:40:14.517
challenge. It's, it's a huge, huge
job, lots of responsibility, but I know

00:40:14.550 --> 00:40:18.236
I'll look back in 5 years and say,
wow, you know, look what we're able to

00:40:18.269 --> 00:40:22.836
do, and that's kind of my eye on the
prize is being able to look back and

00:40:22.869 --> 00:40:27.997
see what we build. How many different
units do you work with,

00:40:28.030 --> 00:40:31.557
so this is the area that I work in
it's called Rutgers Biomedical and

00:40:31.590 --> 00:40:35.905
Health Sciences. It was a result of
the largest integration of in higher

00:40:35.938 --> 00:40:41.287
ed. That ever occurred on July 1, 2013
when a former university of

00:40:41.320 --> 00:40:44.365
medicine and Dentistry of New Jersey
was dissolved and the units moved

00:40:44.398 --> 00:40:50.327
into Rutgers, so there are 14 units,
um, two medical schools, which again

00:40:50.360 --> 00:40:54.925
is unique, um, the only NCI designated
comprehensive cancer center in the

00:40:54.958 --> 00:40:59.126
state of New Jersey. The state's only
schools of pharmacy, dental medicine.

00:40:59.159 --> 00:41:03.845
I've got again, I could go on, it's
huge, so I'm really building the

00:41:03.878 --> 00:41:11.497
entire program, um. From scratch,
pretty much.

00:41:11.530 --> 00:41:15.017
What, what haven't you done, uh,
professionally that you still want to do

00:41:15.050 --> 00:41:21.057
? Anything? Oh gosh I mean you've been
through all these careers and

00:41:21.090 --> 00:41:26.296
successfully through them. You know, I
don't, I don't look back and regret

00:41:26.329 --> 00:41:30.736
anything or think, what did I miss? I
really don't. I I just feel like I'm

00:41:30.769 --> 00:41:36.695
just always looking to, you know, make
a difference and so I, I don't look

00:41:36.728 --> 00:41:42.115
and say. What's not, I look and say,
you know, what's here and what can I

00:41:42.148 --> 00:41:47.626
do to accomplish that. So I, I, I,
that's, that's not how I approach life

00:41:47.659 --> 00:41:52.916
um doesn't sound like you have too
much spare time. Oh my leisure time. No

00:41:52.949 --> 00:41:56.635
, no, I still love to read. I'm, I
just, that's my passion is reading, uh

00:41:56.668 --> 00:41:59.925
, and I don't get to do enough of that
leisure reading. I did get to read

00:41:59.958 --> 00:42:06.166
on the plane last night. Uh, that
flight is long, um, but it's, yeah, I

00:42:06.199 --> 00:42:09.876
don't get to do enough of that. So I,
I still like to read a lot. Uh, I

00:42:09.909 --> 00:42:13.336
always tell a funny story. I ran into
a woman when I was in my early 30s,

00:42:13.369 --> 00:42:16.816
and she came up to me and said, this
was when I was president of the House

00:42:16.849 --> 00:42:20.456
Corporation board issue for Delta
Gamma, and she came to a meeting and

00:42:20.489 --> 00:42:23.296
came up to me afterwards and said, Are
you Susan Klaus, which was my

00:42:23.329 --> 00:42:27.287
family name? And I said, Yes. She
said, Well, don't you recognize me? I'm

00:42:27.320 --> 00:42:30.977
Mrs. Carroll, your grade school
librarian, and I hadn't seen her since the

00:42:31.010 --> 00:42:35.365
6th grade, and, um, I said, How in the
world did you recognize me? And she

00:42:35.398 --> 00:42:37.606
said, Well, honey, there weren't many
children who spent more time in the

00:42:37.639 --> 00:42:41.767
library than you did. And I thought,
great, identified as a total nerd by

00:42:41.800 --> 00:42:46.206
the 6th grade. Um, so yeah, so I've
always loved to read. My mom would

00:42:46.239 --> 00:42:49.787
laugh that one of my sisters and I
would read the. You know, ingredients

00:42:49.820 --> 00:42:53.945
on cereal boxes we didn't care what we
read, um, so and then I still play

00:42:53.978 --> 00:43:01.236
golf and those are probably the two
things I enjoy the most. I, um, as you

00:43:01.269 --> 00:43:06.396
know, I used to be a just a avid
runner and um unfortunately I've

00:43:06.429 --> 00:43:10.595
inherited some other things and some
arthritis in my back that's now keeps

00:43:10.628 --> 00:43:15.925
you from running, but I try and still
keep, keep moving. Yeah, back to ASU

00:43:15.958 --> 00:43:19.986
for a while.

00:43:20.019 --> 00:43:27.006
When you first came they issue. Versus
coming back now. What changes, what

00:43:27.039 --> 00:43:31.537
monumental changes do you see? Oh
gosh, there's so much, but I, I, and I

00:43:31.570 --> 00:43:34.856
do keep in touch. I mean, I do really
keep up with the university because

00:43:34.889 --> 00:43:39.956
I'll, you know, I'll always be a sun
double. But I'm incredibly impressed

00:43:39.989 --> 00:43:47.537
with With I think how the national
reputation has really improved, I think

00:43:47.570 --> 00:43:53.506
that really Michael Crow's tenure has
really, he's a

00:43:53.539 --> 00:43:58.925
He's a risk taker and he's a visionary
and it's paying off. I think I

00:43:58.958 --> 00:44:02.796
probably am more aware of that because
I I don't live here anymore and so

00:44:02.829 --> 00:44:07.756
I do hear about Arizona State, but I'm
always thrilled when I tell people

00:44:07.789 --> 00:44:13.595
I'm an alumni and whatever that so
many people in academia know ASU and

00:44:13.628 --> 00:44:18.017
they know the term, the new American
university and they you know know the

00:44:18.050 --> 00:44:25.276
academic quality and so uh that it was
not that way um when I left here.

00:44:25.309 --> 00:44:32.017
You know, we were watching TV Sunday
and um one of the national. Analyst

00:44:32.050 --> 00:44:37.615
was talking about President Crow's new
book. And, and this is a really

00:44:37.648 --> 00:44:43.256
esteemed, uh, analyst, and he was
talking about, you know, how Michael

00:44:43.289 --> 00:44:50.057
Crow has made higher education more
affordable and uh. You've probably

00:44:50.090 --> 00:44:54.615
noticed big changes in terms of the
amount of funds that we bring in from

00:44:54.648 --> 00:45:01.247
the grants and. Of course it's a real
goal of the university. It has to be.

00:45:01.280 --> 00:45:04.686
I mean it really does have to be, and
you know we we talk about this all

00:45:04.719 --> 00:45:10.365
the time that we we really aren't
state institutions anymore. We're state

00:45:10.398 --> 00:45:15.686
assisted at best and maybe state
affiliated at worst, so it's really put a

00:45:15.719 --> 00:45:19.206
lot of pressure I think on on higher
ed in general and I think ASU has

00:45:19.239 --> 00:45:23.967
done a really remarkable job of
looking for additional funding sources in

00:45:24.000 --> 00:45:27.997
order to keep education more
affordable. You know it's frustrating when

00:45:28.030 --> 00:45:31.796
our state constitution says that you
know that that really higher ed

00:45:31.829 --> 00:45:38.577
should be as close to zero as possible
for our students and to to see that

00:45:38.610 --> 00:45:44.827
it just continues to to be eroded
again, a major erosion this year so um

00:45:44.860 --> 00:45:48.956
you know that's concerning, but again
that's a national issue. I was just

00:45:48.989 --> 00:45:54.967
meeting with um. Uh, a female faculty
member at Rutgers yesterday who is

00:45:55.000 --> 00:45:58.486
in a leadership program and we were
talking specifically about this,

00:45:58.519 --> 00:46:02.405
what's what will higher ed look like
in, you know, in 10 years and it's

00:46:02.438 --> 00:46:07.836
gonna be interesting to see if, uh,
there's, you know, if, if, if a state

00:46:07.869 --> 00:46:11.925
institution now gets 15% of their
funding from the state, that's pretty

00:46:11.958 --> 00:46:17.956
high and so there are. A number that
are 10 or less and so if what's gonna

00:46:17.989 --> 00:46:23.385
happen if we lose all that it's it's,
it's a scary time and um but I will

00:46:23.418 --> 00:46:27.796
say that I feel as though uh ASU's
positioned itself very well to be able

00:46:27.829 --> 00:46:33.307
to weather that um. I don't think, I
don't think all higher institutions

00:46:33.340 --> 00:46:36.945
will survive it. Yeah, so when, when
Mayo decided to put a medical school

00:46:36.978 --> 00:46:42.865
here, I really wanted us to, uh, try
and get bring ASU in on that for a

00:46:42.898 --> 00:46:46.467
lot of reasons. Number one, because,
um, I really wanted ASU to get the

00:46:46.500 --> 00:46:50.467
benefit of that affiliation. Uh, the
one thing that always drove me crazy

00:46:50.500 --> 00:46:57.365
, uh. As director of admissions and
even subsequently was the fact that so

00:46:57.398 --> 00:47:00.686
many of the really good pre-med,
almost all the really good pre-med

00:47:00.719 --> 00:47:03.405
students in the state felt they had to
go to UFA because that's where the

00:47:03.438 --> 00:47:07.925
med school was, and it made me nuts
because it didn't, that didn't have a

00:47:07.958 --> 00:47:11.046
beans difference. It was how you did
in your coursework and how you did in

00:47:11.079 --> 00:47:14.606
the MCAT. So the fact that if we could
really get a close affiliation with

00:47:14.639 --> 00:47:17.925
Mayo Clinic, I just felt it was really
going to be helpful for us to get

00:47:17.958 --> 00:47:24.756
some of those really strong pre-med
students to stay here.

00:47:24.789 --> 00:47:28.595
Do you still keep up with a lot of
these students? I do. I do. I

00:47:28.628 --> 00:47:32.155
definitely do. As I said, I've got a
ton of Facebook friends that are

00:47:32.188 --> 00:47:37.767
former students. I am linked in with a
ton of former students. I mean,

00:47:37.800 --> 00:47:41.486
another example would be Amy Golden,
who, who I, you know, worked with a

00:47:41.519 --> 00:47:44.727
lot as a student and who's now an
assistant dean of students here. She

00:47:44.760 --> 00:47:48.166
left, went and, you know, got a
doctorate, um, and lived in in Georgia for

00:47:48.199 --> 00:47:52.646
a while and came back and it's really
wonderful to see her back here. So,

00:47:52.679 --> 00:47:55.445
you worked with the, uh, leadership
scholarship program, some of the

00:47:55.478 --> 00:48:00.566
students and. The most recent edition
of, of the newsletter or of the

00:48:00.599 --> 00:48:05.365
magazine has, do you remember Tom
Adjay? Oh, very well, he's, he's

00:48:05.398 --> 00:48:10.695
featured in this most recent
newsletter. I remember recruiting him. In

00:48:10.728 --> 00:48:17.436
fact, he, he got one of the largest
uh. Payouts from the cigarette

00:48:17.469 --> 00:48:22.595
industry, I think over $300 million at
least that's what the newsletter

00:48:22.628 --> 00:48:26.155
said. I just read it last night. I
haven't read that yet, but I will, so

00:48:26.188 --> 00:48:30.876
that's that's really great. I love to
keep up with them again, I've got a

00:48:30.909 --> 00:48:34.905
ton of them on my Facebook and
LinkedIn, so. It is, it's fun to kind of

00:48:34.938 --> 00:48:38.425
see what they're doing there. The
success of the leadership scholarship

00:48:38.458 --> 00:48:44.506
students is incredible. Pat Norris is
now a judge, isn't it? Pat? Yes,

00:48:44.539 --> 00:48:47.267
she has been. She's a superior court
judge, and let me tell you, she was a

00:48:47.300 --> 00:48:51.537
partner at Lewis and Roca for a long
time and really was ready to give

00:48:51.570 --> 00:48:54.666
that up and, and had always had in the
back of her mind she wanted to be a

00:48:54.699 --> 00:48:59.106
judge. um, and let me tell you, she is
absolutely perfect for the role.

00:48:59.139 --> 00:49:04.517
She is a very wise, fair. Person,

00:49:04.550 --> 00:49:09.026
when we were in school, I would borrow
her notes because she would take

00:49:09.059 --> 00:49:12.717
incredible notes. She would have them
highlighted. She would use color

00:49:12.750 --> 00:49:18.037
coding. She'd put notes in the margin,
so I literally would would look at

00:49:18.070 --> 00:49:21.956
her notes before a test and boom, that
was all I needed. You know the

00:49:21.989 --> 00:49:25.686
interesting thing is that you work for
Christine Wilkinson. But then when

00:49:25.719 --> 00:49:28.836
she became alumni

00:49:28.869 --> 00:49:31.546
director I know it's a she came to you
and you helped her on your house

00:49:31.579 --> 00:49:36.497
yeah

00:49:36.530 --> 00:49:37.566
yeah so there's a relationship there,
yeah, we still keep in touch and

00:49:37.599 --> 00:49:40.486
there have been a number of times
she's um called me or emailed me and

00:49:40.519 --> 00:49:43.206
said, Hey, do you remember this? or
can you give me some background on

00:49:43.239 --> 00:49:46.885
that, or, um, you know, what do you
think we should do about this? So yeah

00:49:46.918 --> 00:49:51.276
, I mean, I'll do anything to help AS
issue at any time in any way. So you

00:49:51.309 --> 00:49:54.727
would back to ASU.

00:49:54.760 --> 00:50:00.436
Well, I actually got a call, um, last
year, uh, about a position at the

00:50:00.469 --> 00:50:06.307
foundation and, um. I'll be honest, I,
I would definitely have considered

00:50:06.340 --> 00:50:12.066
it, but I had already accepted this
Rutgers job and

00:50:12.099 --> 00:50:16.586
felt like I had made that commitment
#1, and number two, the salaries here

00:50:16.619 --> 00:50:24.619
were really not competitive at all.
They were offering so much less that.

00:50:25.469 --> 00:50:30.327
it's health care philanthropy is in a
different kind of

00:50:30.360 --> 00:50:34.916
Scale, so it'd be hard to go back from
that. Although at some point, you

00:50:34.949 --> 00:50:38.445
know, when I'm done building this
program, I don't want this kind of a job

00:50:38.478 --> 00:50:41.166
anymore. I mean, I'd like to have a
job where I could just raise money and

00:50:41.199 --> 00:50:45.807
just go out and build relationships
and not have this incredibly complex

00:50:45.840 --> 00:50:49.967
management piece to it. We talked
about incoming new students to really

00:50:50.000 --> 00:50:56.256
get involved in campus life. And you
obviously did, but um, What kind of

00:50:56.289 --> 00:50:59.695
advice would you have for students
coming in now in terms of campus

00:50:59.728 --> 00:51:04.256
involvement? I still think it's hugely
important. I think one of the huge

00:51:04.289 --> 00:51:09.416
advantages to ASU is that you can do
anything and be anything and because

00:51:09.449 --> 00:51:13.436
we do have that breadth and depth and
so really think about you know what

00:51:13.469 --> 00:51:17.416
what your values are, what your
interests are, and then pursue that

00:51:17.449 --> 00:51:19.977
because you're going to find anything
that you want here and you're

00:51:20.010 --> 00:51:24.155
missing a great opportunity if you
don't take advantage of that. I really

00:51:24.188 --> 00:51:27.635
didn't realize that. I kind of fell
into it in some ways. I mean, I was a

00:51:27.668 --> 00:51:30.945
little bit involved in high school,
not that much, because again, I came

00:51:30.978 --> 00:51:33.396
from a single parent home and I had
family duties with my younger siblings

00:51:33.429 --> 00:51:39.316
, so I couldn't do a lot of after
school school things, but I was really

00:51:39.349 --> 00:51:44.756
obviously a good student and um. So
when I came to SSU, I kind of fell

00:51:44.789 --> 00:51:49.436
into that and I was really shy when I,
when I came, believe it or not, uh

00:51:49.469 --> 00:51:56.206
, I tell people I'm a trained
extrovert, um. Which I think is really true.

00:51:56.239 --> 00:52:01.885
So I would say just don't be afraid
and just step out there and look for

00:52:01.918 --> 00:52:07.385
the things that you think are going to
give you some. Uh, really, um.

00:52:07.418 --> 00:52:10.467
Learning experiences and you know
build you as a person. I tell people

00:52:10.500 --> 00:52:15.307
all the time who I am as a leader and
a manager, so much of that started

00:52:15.340 --> 00:52:19.546
as an undergraduate so much of that it
gives you an opportunity to to

00:52:19.579 --> 00:52:25.675
learn and to model and to identify
mentors and make mistakes and you know

00:52:25.708 --> 00:52:29.615
I've learned this much from people um
that I've worked for or worked with

00:52:29.648 --> 00:52:34.925
about what I wanted to be, um, but
also what I didn't want to be. So

00:52:34.958 --> 00:52:37.566
unless you put yourself out there,
you're not gonna be able to have those

00:52:37.599 --> 00:52:42.767
experiences and they're gonna stay
with you. I mean, as I said, a lot of

00:52:42.800 --> 00:52:49.635
the stuff that I learned was when I
was 18 and 19 years old.

00:52:49.668 --> 00:52:53.876
Well, you never steered away from
challenges. I mean, to be in development

00:52:53.909 --> 00:52:57.635
in different aspects.

00:52:57.668 --> 00:53:03.865
It's not a very comfortable field. I
wouldn't think all the expectations.

00:53:03.898 --> 00:53:08.856
No, it is. I mean, it is. I mean,
honestly. If you if you're passionate

00:53:08.889 --> 00:53:15.686
about, you know, your mission, and
again. I tell everyone, um, you can't

00:53:15.719 --> 00:53:19.247
create philanthropic intent in anyone,
and I had a fundraiser who worked

00:53:19.280 --> 00:53:22.807
with me at Mayo Clinic who said to me
one day, you know, I've just learned

00:53:22.840 --> 00:53:25.967
that there are givers and takers in
this world, and our job is to find the

00:53:26.000 --> 00:53:30.655
givers. So if you really just look at
that and you don't take things

00:53:30.688 --> 00:53:34.376
personally, um, either people aren't
philanthropic or they have other

00:53:34.409 --> 00:53:38.945
interests already, they support their
church. They support environmental

00:53:38.978 --> 00:53:41.655
issues. They have 17 grandchildren
that they've committed to put through

00:53:41.688 --> 00:53:45.736
college, whatever it is. So it's just
finding those people who are

00:53:45.769 --> 00:53:49.217
passionate about your mission and
giving them an opportunity to do

00:53:49.250 --> 00:53:52.175
something that's going to make them
feel good about it. And so when I look

00:53:52.208 --> 00:53:57.077
at our goals, they're really based on.
On reality, you know, there's

00:53:57.110 --> 00:54:01.905
there's an art but also a science of
fundraising and so. If people say, oh

00:54:01.938 --> 00:54:04.327
, I'm really intimidated by our goals
and whatever, then they haven't

00:54:04.360 --> 00:54:08.376
really looked at the science part. um,
you know, interestingly, uh, even

00:54:08.409 --> 00:54:11.925
though I'm all of my degrees were more
in the social science area, I'm

00:54:11.958 --> 00:54:18.206
really a data person. um, when I've
done kind of these work style things,

00:54:18.239 --> 00:54:22.807
I always come out as on the analytical
side as one of my stronger,

00:54:22.840 --> 00:54:28.077
generally the strongest, and so, uh.
When we're, when we're looking at

00:54:28.110 --> 00:54:31.477
that, when we're setting goals for
when we're setting metrics, it's really

00:54:31.510 --> 00:54:36.276
all based on real information. So you
know, people who say they're

00:54:36.309 --> 00:54:41.827
intimidated by that then. either
haven't done their homework or Don't

00:54:41.860 --> 00:54:46.767
really like raising money.

00:54:46.800 --> 00:54:53.307
You've already had an outstanding
career at ASU and beyond.

00:54:53.340 --> 00:54:57.146
So, you could have, uh, stopped and
counted your blessings after you left

00:54:57.179 --> 00:55:02.816
ASU, but uh, you're you're still at it
and still many, many years at it, I

00:55:02.849 --> 00:55:06.905
guess. Yeah, you know, we'll see. Um,
my husband is older than I am and so

00:55:06.938 --> 00:55:12.945
he retired last year and, and so
everyone why don't you just retire, but

00:55:12.978 --> 00:55:18.586
I'm not even close to that. I mean, I
spent, I took a week off, and Over

00:55:18.619 --> 00:55:23.385
the holidays and I couldn't wait to
get back to work. Oh my gosh, I

00:55:23.418 --> 00:55:29.126
thought I was gonna. Go crazy. So
it's, you know, I mean Tom, my husband

00:55:29.159 --> 00:55:35.727
was a real huge, huge successful
working person, but he knew. I mean he

00:55:35.760 --> 00:55:39.646
knew when he was ready to retire and
that's I guess what I feel like too

00:55:39.679 --> 00:55:43.566
and one day I'm going to wake up and
say, OK, I'm ready, but I can't

00:55:43.599 --> 00:55:47.666
imagine when that is. I made a 5 year
commitment to Rutgers. I know I'll

00:55:47.699 --> 00:55:51.425
do at least that, and then we'll see
from there. You did a lot of

00:55:51.458 --> 00:55:56.307
consulting with major universities. I,
I have, I haven't for a number of

00:55:56.340 --> 00:56:00.267
years. I just got kind of burned out
by that. I was traveling enough for

00:56:00.300 --> 00:56:04.586
my jobs and I just, I didn't but I
enjoy that. I would, you know, again

00:56:04.619 --> 00:56:08.037
when I retire I probably wouldn't mind
doing some more of that, but um

00:56:08.070 --> 00:56:11.626
right now I've got, you know, so much
to do to build this program that I'm

00:56:11.659 --> 00:56:17.256
in that I'm not, I'm turning
everything down, um. But yeah, I do. I like

00:56:17.289 --> 00:56:20.456
that. I mean, gosh, what's a better
job to be a consultant to go in, look

00:56:20.489 --> 00:56:24.929
at everybody's problems and tell them
how to fix them and then you leave.

00:56:27.570 --> 00:56:29.570
Well, anything else you'd like to comment on, uh, during your just that,

00:56:31.510 --> 00:56:37.526
uh, career and gosh, you know, as you
gave me my career, um. Not just some

00:56:37.559 --> 00:56:41.186
academic training, which was great,
but just I think just in all the

00:56:41.219 --> 00:56:46.767
opportunities both as a student and as
a as a staff member here to um make

00:56:46.800 --> 00:56:51.807
some mistakes and to learn from
mentors like uh Leon Shell and Christine

00:56:51.840 --> 00:56:58.106
Wilkinson, Roger Swanson um. And I
just think You know we need to pay it

00:56:58.139 --> 00:57:05.546
forward. Well, thanks for letting us
talk with you and interview you. Sure.

00:57:05.579 --> 00:57:08.747
Oh yeah, yeah, you know what, our
heart's still here. I mean, it kills me

00:57:08.780 --> 00:57:11.586
to not go to not go to ASU football
games. We still have our football

00:57:11.619 --> 00:57:15.066
tickets. Oh yeah, we're not giving
them up because we want them when we

00:57:15.099 --> 00:57:19.586
retire when I retire. Oh, well, this
is why I'm not giving them up. I, I'm

00:57:19.619 --> 00:57:27.577
on the first row of the loge and um.
Probably like the 45 yard line, yeah

00:57:27.610 --> 00:57:34.425
, on the west side, so we're not
giving those up.

00:57:34.458 --> 00:57:37.336
Charlie. Oh sure, yep, Charlie and I
are, yeah, we're, yeah, we're

00:57:37.369 --> 00:57:41.497
LinkedIn friends and yeah, Charlie's
great. She's really great. I still, I

00:57:41.530 --> 00:57:46.217
mean, honestly, I'm, I have to say I
haven't been here since 200, I don't

00:57:46.250 --> 00:57:51.945
even know, 2002 maybe, so I'd have to
look at my resume, but, um, uh. Oh

00:57:51.978 --> 00:57:56.227
you mean Yeah, yeah, I haven't been
helped us out with a program at the

00:57:56.260 --> 00:58:00.986
clinic. Yeah, sure, but you haven't
been, yeah, I remember that, but I

00:58:01.019 --> 00:58:04.467
haven't been, um, at ASU since I think
2002, and it's amazing how many

00:58:04.500 --> 00:58:08.666
people I still keep in touch with.
Yeah, so it was such a big part of my

00:58:08.699 --> 00:58:12.307
life. Yeah, thanks. There are lots of
things I miss really, but let me

00:58:12.340 --> 00:58:14.719
take this off.