Sun Devils Together Initiative
Student in Need Training For Professional Staff & Faculty
Facilitator Guide
1. MU Information Desk
a. Direct student to Health Services, Housing, and Sonora (food donations)
i.
According to your character, direct to specific resource location
2. Changemaker Information Desk
a. Direct to Student Services building
b. Direct them to Borderlands and Kendon Jung
3. Student Services
a. Supply student with image of information directory and go from there
b. Information Directory
i.
Admissions
1. Direct them to Dean of Students Office
ii.
Education & Outreach
1. Label is sex prevention office. As a student who is looking for X
service, would you look for it?
iii.
Counseling
1. Give pamphlet, information paper about services
2. Mental health (stress)
a. Schedule appointment with a counselor
3. Physical health
a. Direct to Health Service staff member
i.
Direct them to other on campus resource
ii.
Direct them to Arizona AHCCCS Program and
Federal funded Community Health Center
iv.
Dean of Students
1. Schedule meeting with a counselor to find long term solution that
is viable for student
2. Will be redirected to different departments around ASU if needed
based on circumstance
v.
ISSC
1. Set up meeting with Director of ISSC to go through different
options that students may have like:
a. Taking up loans that allow students to get loan without a
cosigner and will pay past student debts
b. Emergency federal funding

vi.

vii.

c. Can help student to apply for off campus work from US
government but it would take few months for approval
i.
Might not be a viable option
d. Will direct them to other departments on campus like the
Dean of Students Office, Student Business Services (to
clear hold)
e. Give student the option of doing ASU Online if their home
country accepts the certificate
f. Solutions will change according to what level the student is
at whether they are a freshman vs a senior
Student Business Services
1. Direct them to ISSC
a. If international student needs to take hold out of account
and need help financially
Financial Aid and Scholarship Services
1. Make an appointment to see scholarship options applicable (to
international students) → Need based scholarships

4. Health Services
a. Direct them to Health Service staff member
i.
Direct them to other on campus resource
ii.
Direct them to Arizona AHCCCS Program and Federal funded
Community Health Center
5. Pitchfork Pantry
a. Monday: 8 am- 10 am
b. Tuesday: 3 pm- 5 pm
c. Wednesday: 8:30 am- 2 pm
d. Thursday: 12 pm- 3pm
6. Housing Office, HAV
a. Direct them to Housing Office staff member
b. Direct them to apply to be a CA if there was an opening
7. UMOM
a. Monday to Friday: 12-3:30 pm
b. Location: Tempe First United Methodist Church, 215 E. University Drive, Tempe,
AZ 85281
c. Services for youth age 18-24: Shower facilities, food, clothing, toiletries, help
students get on the waitlist for shelters, help students get a guaranteed interview
with Frys, Med Van available on Mondays and Fridays
8. Library
a. Allow students to stay in the library:
i.
Monday to Friday: 24 hours
ii.
Saturday: 9 am-12 am
iii.
Sunday: 10 am- 12 am
b. If the student is found asleep during the first round, the staff will not wake them
up but after the second round, they would ask the student to leave

9. Off-Campus Housing
a. Dede Grogan
i.
Has a lot of connections with various departments across campus
ii.
Pitchfork Pantry, Community Ambassadors, Off Campus Housing
Apartments, etc
iii.
Has been here for 15 years so she knows a lot
10. Tutoring Center
a. Direct them to Dean of Students Office
11. SDFC
a. Have shower facilities and lockers
Answer Key
1. Scenario 1: Caroline, food and healthcare insecure
a. UMOM
i.
Med van (Mon & Fri)
ii.
Serve food from 12-3:30 pm
b. Pitchfork Pantry
c. Borderlands
d. Health Services
2. Scenario 2: Alex, housing insecure
a. Dean of Students
b. DeDe Grogan, Off Campus Housing (located in mathews center)
3. Scenario 3: Jialun, trouble with finances
a. ISSC
b. Dean of Students Office
c. Financial Aid and Scholarship Services