Risk Management Annual Report Fiscal Year Ended June 30, 2018 COCONINO MOHAVE APACHE NAVAJO YAVAPAI LA PAZ MARICOPA COUNTY GILA GREENLEE YUMA PINAL GRAHAM PIMA COCHISE SANTA CRUZ www.maricopa.gov MARICOPA COUNTY RISK MANAGEMENT ANNUAL REPORT FISCAL YEAR 2017-2018 TABLE OF CONTENTS I. EXECUTIVE SUMMARY II. CLAIMS DIVISION III. SAFETY DIVISION IV. ENVIRONMENTAL DIVISION V. ADMINISTRATIVE DIVISION VI. STATISTICS AND COVERAGE EXECUTIVE SUMMARY Executive Summary RISK MANAGEMENT ANNUAL REPORT EXECUTIVE SUMMARY Presented herein is the Maricopa County Risk Management Annual Report for the fiscal year July 1, 2017 through June 30, 2018. This report contains summaries of the fiscal year’s losses and costs for Maricopa County’s (County) auto liability, auto physical damage, general liability, medical malpractice, property damage, workers’ compensation, professional liability, environmental liability, environmental property damage and unemployment exposures. Additional policies and coverage’s included are flood, crime, cyber, terrorism, aviation, aircraft liability and drone liability. This report, along with ongoing quarterly reports to County departments during the year, are intended to assist departments in recognizing the nature and extent of their losses to implement and improve their loss prevention programs. Structure and Mission As of June 30, 2018, the Risk Management Department (Department) completed its 37th year administering the County’s self-insurance program. Risk Management’s mission is to provide claims management, safety consultations and training, environmental consultations and insurance coverage services to Maricopa County departments, districts, and Trust members so each can reduce or eliminate loss. The vision is to be recognized as a leader in Risk Management, and relied upon for a County-wide risk management philosophy and culture. Risk Management’s primary activities are:          Risk consulting Insurance procurement above self-insured retention levels Maricopa County Self-Insured Risk Trust Fund management and financing Administration and adjusting of workers’ compensation and unemployment claims Investigation and disposition of casualty and property claims and lawsuits Safety training, reporting, and compliance Loss control programs Environmental investigation, remediation, and reporting Contractual indemnification and insurance requirement language standards and review. The Department is divided into four operating divisions: Claims, Safety, Environmental, and Administration. Highlights for each division are included herein. The Department strives to accomplish its mission with assistance and direction from the Maricopa County Board of Supervisors, the Maricopa County Self-Insured Risk Trust Fund Board of Trustees, and the County Manager and County Chief Financial Officer. The Director of Risk Management reports to the County Chief Financial Officer. I-1 Self-Insured Trust Fund Arizona Revised Statute (ARS) § 11-981 authorizes the County to self-insure, or procure insurance from any insurer authorized by the State of Arizona Department of Insurance, or both. Insurance (defined in ARS Title 20) includes, but is not limited to: auto liability, auto physical damage, general liability, medical malpractice, property, workers’ compensation, professional liability, environmental liability, environmental property damage and unemployment insurance. Upon establishment of the self-insurance program, the County is required to designate a Risk Trust Administrator (Director, Risk Management), and establish a trust. The Risk Trust is funded by an allocation of funds from General Fund and Non-General Fund departments and Special Districts, or such other funding sources permitted by State statute and authorized by the Risk Trust’s Board of Trustees. A Board of Trustees assists Risk Management to coordinate the Risk Trust’s activities and affairs. Trustees, United States citizens and residents of Maricopa County, are appointed by the Maricopa County Board of Supervisors (BOS) and the County Manager. During Fiscal Year FY17-18, the following individuals were members of the Board of Trustees: Trustee District/Appointment Trustee BOS District One BOS District Two BOS District Three BOS District Four BOS District Five County Manager Lisa Wahlin Scott LeMarr Thomas Katsenes Steven Beeghley, Chair Laura Guerrero Shelby Scharbach FY17-18 Results During the three year period of FY15-16 through FY17-18, the Risk Trust’s assets decreased a little over ten million dollars, approximately 33.84% from $30,409,891 to $20,118,841. During the same period, the Trust’s liabilities also decreased over two and half million dollars, approximately 3.30%, from $84,803,250 to $82,056,789. The deficit in the Risk Trust net position is a combination of a spend down of the Trust in fiscal years when user departments were only charged for administrative costs and a funding plan that uses both user charges on a cost reimbursement basis and contingency funds. The Risk Trust is not funded for accrued claim liabilities when determining the funding for each fiscal year. Claim activity that occurred in FY17-18 indicates an incurred decrease in outstanding reserves for General Liability by approximately $1.3 million and Medical Malpractice by $780 thousand. Workers’ Compensation incurred an increase of reserves by $256 thousand. I-2 Cost of Risk Cost of Risk is a comparison of the Risk Management program and costs of claims and claims related expenses to the County’s overall expenditures in the fiscal year. The effectiveness of a risk management program can be reflected in this comparison since the cost of a risk management program includes paid claims (amounts paid in the fiscal year without regard to the year the claim arose), insurance premiums, safety and loss control programs, and operational and administrative expenses, against the total County's expenditures. For FY15-16, the Cost of Risk was 1.25%, and decreased to 1.08% in FY16-17 then increased to 1.36% at the end of FY17-18. Risk Management’s commitment is to maintain this measure at or below 2%. Claims and Premiums Auto Liability General/Professional Liability Medical Malpractice Environmental Liability Property/Auto/Enviro Prop Damage Workers' Compensation Unemployment Premiums Subtotal Other Expenses Legal Expenses Actuary Fees Broker Fees Consulting and Management Fees Claims Administration Service Fees Workers’ Compensation Taxes Administrative Subtotal Total Risk Management Costs Total County Expenditures TOTAL COST AS A PERCENTAGE OF COUNTY EXPENDITURES Notes: 1. 2. 3. 4. ACTUAL FY15-16 $779,927 $4,471,333 $1,085,750 $621,774 $1,067,901 $3,540,961 $397,374 $5,413,059 $17,378,079 ACTUAL FY16-17 $228,040 $1,397,448 $68,704 $1,927,928 $1,550,073 $3,487,129 $485,297 $5,152,732 $14,297,351 ACTUAL FY17-18 $719,718 $5,015,111 $3,336,236 $1,976,343 $932,296 $3,510,205 $368,158 $5,229,074 $21,087,141 $3,997,666 $35,000 $60,556 $180,679 $10,888 $164,111 $2,979,035 $7,427,935 $24,806,014 $5,174,305 $35,000 $62,373 $41,203 $10,600 $105,475 $3,459,315 $8,888,271 $23,185,622 $5,170,821 $0 $62,773 $22,030 $10,600 $138,746 $3,717,531 $9,122,501 $30,209,642 $1,983,477,179 $2,146,018,879 $2,227,113,378 1.25% 1.08% 1.36% Paid claims represents the amount paid in the fiscal year regardless of occurrence date and does not include Reported But Not Paid (RBNP) or Incurred But Not Reported (IBNR) reserves. Amounts as valued for the period through June 30, 2018, as reported in the Advantage Financial System. County expenditures do not include internal service funds per Internal Audit recommendation. For presentation purposes only, the dollar amounts and associated percentages in all of the charts and tables presented herein, have been rounded to the nearest whole dollar or percent. I-3 Acknowledgments The Risk Management Department would like to thank the Maricopa County Board of Supervisors, Elected Officials, County Manager, Deputy County Manager, Chief Financial Officer, Self-Insured Trust Fund Board of Trustees, County departmental management and all County employees and volunteers for their demonstrated interest in reducing claims and lawsuits, and their commitment to safety. Respectfully submitted, Liane Yeager Director, Risk Management And the entire Risk Management Staff I-4 CLAIMS DIVISION Claims Division CLAIMS DIVISION The Risk Management Claims Division is staffed with one manager, six adjusters and two administrative employees. The Division is committed to reducing Maricopa County’s cost of risk through prudent claim and litigation management arising from the County’s employee, auto, property and liability exposures. The Division also manages the County’s unemployment claims through a third-party claim administrator. Claims and lawsuits are investigated, evaluated and then either denied or resolved via litigation or settlement. Litigated matters are assigned to either in-house counsel within the County Attorney’s Office or outside counsel pursuant to contract. Thereafter, the Division manages the assigned attorneys to minimize expense and obtain expeditious and fair resolutions. The Division also manages the Subsequent Remedial Measures Program, the purpose and intent of which is to assist departments in (1) identifying the root cause(s) of events which have precipitated a Notice of Claim and/or lawsuit against Maricopa County and its employees, agents and volunteers, and (2) formulating a subsequent remedial measures plan designed to mitigate future claims and/or lawsuits arising out of the same or substantially similar root cause(s). The Division also meets quarterly with department management to discuss high exposure and other sensitive claims. This provides the Division, the defendant departments and employees, agents, volunteers, and defense counsel with the formulation and critical review of litigation tactics, strategies, and related evidentiary issues. Fiscal Year 17-18 Summary In Fiscal Year (FY) 17-18, the Division managed 1,655 new workers’ compensation, auto liability, auto physical damage, general liability, environmental liability, environmental property damage, professional liability, medical malpractice, and property claims, a decrease of 268 claims from FY 16-17. CLAIM COUNTS BY FISCAL YEAR II-1 For all such claims and lawsuits, the Division paid $2,171,343 a decrease of $149,529 from FY 16-17. PAYMENTS MADE BY FISCAL YEAR The Division also provided the following services to County departments and districts:  Risk Management’s Workers Compensation vendor conducts bill/invoice reviews and applies available discounts when injured County employees utilize a Preferred Provider Organization (PPO) (a medical services network). In FY17-18, the County realized a net savings of $4,051,604, which equates to a 69% savings from billed charges. WORKERS’ COMPENSATION BILL REVIEW II-2 WORKERS COMPENSATION COSTS WORKERS’ COMPENSATION SAVINGS  Recovery of subrogation for liability and workers’ compensation claims against third parties.  Consultation services to departments concerning coverage, exposures, perils, risk management issues, and pending claims and litigation.  Review of indemnity and insurance requirements for County contracts.  Oversight of vendors and contractors providing Risk Management services, auto and property appraisals, auto repair and structured settlement services. II-3  Coordination of claim adjusting and recovery from the County’s property, aviation and crime insurance policies, as well as from the County’s excess liability and medical malpractice insurers.  Maintenance of the database to track and monitor County volunteers for purpose of workers’ compensation and Risk Trust liability coverage. Currently the Division manages 138 volunteer programs with 1,371 volunteers. II-4 Safety Division SAFETY DIVISION SAFETY DIVISION The focus of the Risk Management Safety Division collaborates with County departments to innovatively develop safety programs to assist in meeting strategic goals. Risk mitigation, loss reduction and compliance are achieved by interaction with departments utilizing a variety of proven safety strategies to reduce negative outcomes and increase productivity. Our goal is to mitigate exposures thus minimizing preventable injuries/accidents. Our road map to success is a four-step process: 1. Obtain management’s support of County safety policies 2. Train employees in safe work practices and safety/hazard awareness and identification 3. Identify potential risks and develop safer, less risky alternatives to accomplish the task or process 4. Maintain an effective, comprehensive and compliant accident/incident control program It is necessary that each member of the workforce takes a proactive role in safety. Leadership commitment and accountability, front-line supervision and a safety-focused workforce are the keys to sustain successful safety processes and reduce unsafe work practices. The Safety Division offers safety awareness and safety compliance training. We utilize strategic partnering with all County departments to provide a safe and hazard free workplace for all county employees. Safety Training & Programs SafeStart©: Several Safety Specialists are certified by Safe Start to instruct this program. It is a commercial program which teaches safety awareness and human error reduction to prevent accidents and injuries. This program has been successfully rolled out to both Flood Control and MCDOT. Maricopa County Vehicle and Equipment Use Program (VUP/EUP): This program is an authorization for county employees to drive county owned, leased and/or personal vehicles while conducting county business per Maricopa County policy A2310. The Safety Division processes all employee requests to operate equipment for the County. On-Site Safety Training Programs: Training is provided at employee worksites, focused on the needs of the department, utilizing current injury/collision trends of the department. This training can be task or program specific or targeted to re-educate employees in safe procedures. Examples of targeted training include:    Personal Protective Equipment for more hazardous activities, such as fall protection, overhead risks, environmental conditions, etc. Heat Stress Awareness for employees working outside during summer months Safe Lifting and Back Injury Prevention III-1 Examples of routine training offered at multiple locations to accommodate the scheduling needs of departments include:            Defensive Driving Hazard Communication Bloodborne Pathogen Awareness Fire Extinguisher Awareness and Emergency Evacuation CPR and First Aid Ladder Safety Confined Spaces Asbestos/Mold Awareness Heat Stress Fall Protection Personal Protective Equipment Train-the-Trainer: Robust Train-the-Trainer program as a provision for departments who need to provide their own training due to 24-hour operations or geographically challenging locations. On-Line Safety Training Programs: The Safety Division has developed specific on-line training programs to comply with OSHA requirements for annual refresher training. These training programs can be found in the County on-line learning center called the HUB: Blood Borne Pathogens – OSA108 Fall Protection – OSA126 Heat Illness Prevention – OSA131 Lock Out/Tag Out – OSA127 Respiratory Protection – OSA128 Confined Space – OSA123 Fire Extinguisher Safety – OSA117 Hearing Conservation – OSA115 Personal Protective Equipment – OSA113OL Defensive Driving – OSA104OL Commercial Driver’s License (CDL): Specialized training for employees who perform job duties requiring a CDL. The following on-site programs are provided:    Three (3) day training program to prepare employees to take the written examination required to obtain a CDL from the MVD Approved and recognized testing services as required by the State for county employees Provide CDL annual training to department’s requiring CDL drivers Off-Site Safety Training: (Training that requires an off-site location due to the type of training)  Welding Safety Training and Certification -- All County departments that have cutting and welding activities require training to comply with OSHA and ANSI safety requirements. Training and certification is administered by an outside contractor.  Collision Awareness Driving Safety - This course is two hours of classroom driver safety. The Safety Division also instructs various other driver safety classes such as Utility Truck, Trailer Towing Safety and Defensive Driving. III-2  CPR and First Aid - This training is outsourced to a third party, and sponsored by the Safety Division Additional Safety Strategies: The Safety Division uses a wide variety of recognized safety program techniques in addition to training to keep County employees safe. These include:      Facility and Field Operation Inspections Departmental Safety Program Audits Departmental Policy and Procedure Development Departmental Safety Committees Injury and Vehicle Collision investigations to determine root cause with corrective action recommendations, designed to minimize reoccurrence of incidents. III-3 Environmental Division ENVIRONMENTAL DIVISION ENVIRONMENTAL DIVISION The Environmental Division of Risk Management conducts remedial investigations and takes action to minimize County environmental liability as determined by law, regulation, statute, and/or court order. The Division provides leadership in the area of pollution prevention and environmental management, and has developed a proactive assessment and action process that mitigates environmental liabilities, saving the County in the cost of remedial action and regulatory penalties. Possible environmental liability costs of known sites have been reduced from previous estimates of over $500 million for FY95-96, to approximately $29,895,463 for FY17-18. This fiscal year the Division:       The Risk Recycling program during its third full fiscal year of operation collected and recycled approximately 2.2 million pounds of materials from County operations. Prior to Risk Recycling, most of this material would have gone to landfill. The total amount paid to vendors for transportation and recycling was $21,679 and was mostly offset by recycling revenues of $20,178. The SWAP Program processed nearly 300 orders for items to be reused by County departments. The Risk Management Department was awarded a NACo Achievement Award for its program to ensure that hard drives from County equipment are shredded before being recycled. Continued to cooperate with Arizona Department of Environmental Quality (ADEQ) in conducting remediation of groundwater contamination at the Cave Creek Landfill. The soil vapor extraction (SVE) system continued to operate; by the end of FY17-18 approximately 30,000 lbs of VOCs had been removed from the subsurface. The design of the groundwater treatment system completed by August 2017. The County continued to work with the City of Phoenix to locate both an additional down-gradient monitoring well and the treated groundwater recharge well on City property. The City of Phoenix acquired a parcel of land on which to install the injection well. A lease agreement between the City of Phoenix and Maricopa County for the Sonoran Preserve well (i.e., MW-11) was signed. Groundwater/soil vapor monitoring wells MW-09 and MW-10 (located along the western New Landfill property boundary) were completed in late July and early September 2017, respectively. SVE-03 (located in the New Landfill between TSSV-04 and TSSV-05) and SVE-04 (located in the Old Landfill, east of TSSV-01) were completed in early August and late September 2017, respectively. Continued to participate with the Hassayampa Steering Committee in working towards the remediation of the Hassayampa Superfund Site. Managed the County’s eleven (11) facility Air Permits. Developed a tracking database and worked with the GIS group to develop a phone app for data entry by Equipment Services. Twelve (12) monitoring wells located at Chase field and the SW corner of Jackson and 1st Avenue that had been required for previously closed leaking underground storage tank (LUST) investigations were abandoned in accordance with Arizona Department of Water Resources (ADWR) standards. An old water well located in the basement of the Security Building was identified and abandoned in accordance with ADWR requirements. Completed in-house assessments and remedial oversight for industrial hygiene, indoor air quality, microbial contamination, asbestos and lead paint projects. Over 302 projects were opened, completed and closed in FY17-18. Since the in-house service began in 2006, it IV-1     continues to represent a direct savings to the County by avoiding 3rd party consultant fees in the conservative range of $150,000 - $200,000 annually. This has conservatively saved the County $1.9 million since these in-house services began in 2006. Continued Hazard Communication Training to comply with OSHA’s Globally Harmonized System (GHS) amendments. Training has included over 50 classes made up of classroom sessions and live webinars. Conducted inspections of County owned and maintained drywells. Recommendations were turned over to Facilities Maintenance for required repairs and for best practices repairs. These repairs help reduce regulatory liability and general liability for the County. Several drywells were discovered that were not previously inventoried or inspected. Assisted Facilities Management, Superior Courts, Real Estate, Maricopa County Sheriff’s Office (MCSO), Maricopa County Department of Transportation (MCDOT), Juvenile and Adult Probation, Flood Control District, Legal Defender, Environmental Services, Equipment Services, Emergency Management, Office of Enterprise Technology ( OET), Maricopa County Attorney’s Office, Assessor, Waste Resources and Recycling, Public Health, Medical Examiner, Parks, Equipment Services and the Library District in environmental studies, hazardous waste reviews and clean-ups, and conducting indoor air quality review, asbestos and lead paint surveys. Continued to provide sound environmental compliance information to requesting departments. The Division recognizes that environmental risks are capable of being managed through risk control and prevention measures. These measures include separation of hazardous materials, effective pollution prevention and loss control techniques, redundant controls and safety mechanisms, double and triple containment of tanks and flow tubes, emergency response plans, and effective training of employees. The Division will continue to seek to implement these measures. IV-2 Administrative Division ADMINISTRATIVE DIVISION ADMINISTRATIVE DIVISION The Administrative Division is responsible for procuring the insurance policies above the County’s self-insured retention, providing certificates of insurance to County departments, preparing the annual user charges for services, preparing the annual budget and financial statements for the Risk Trust, and providing administrative support to the other divisions within the department. Included in this report is a comparison of the assets and liabilities of the Risk Trust over a three-year period, the trend of the current insurance market, a budget summary, and the financial statements through fiscal year ended June 30, 2018. Self-Insured Trust Fund Combined Balance Sheet Comparison FY15-16, FY16-17, FY17-18 Assets Liabilities Net Position Audited FY15-16 $ 30,409,891 $ 84,803,250 ($ 54,269,224) Audited FY16-17 $28,539,234 $79,527,931 ($50,780,777) Audited FY17-18 $20,118,841 $82,056,789 ($61,834,226) During the FY15-16 through FY17-18 period, the Risk Trust’s assets decreased a little over ten million dollars, approximately 33.84%, from $30,409,891 to $20,118,841. During the same period, the Trust’s liabilities also decreased over two and a half million dollars, approximately 3.30%, from $84,803,250 to $82,056,789. The deficit in Risk Trust net position is a result of a spend down of the Risk Trust fund in fiscal years when user departments were only charged for administrative costs even though claims and insurance continued to be paid by Risk Management on behalf of user departments. The Risk Trust began billing user departments for the full costs of claims and insurance and administrative costs in FY99-00. On an annual basis, the Risk Trust funding plan calculates the total Risk Management’s expenses for the fiscal year, the next year’s claims and claims related expenses and other factors. Beginning in fiscal year 2012, the Risk Trust began using a combination of user charges on a cost reimbursement basis and contingency funds. The County does not fund the Risk Trust for accrued claim liabilities when determining the funding for each fiscal year. Insurance Policies Risk Management continually analyzes insurance market trends. During 2018, the market has tightened. However, volatility associated with natural catastrophes is nothing new but the market remains competitive from a historical standpoint. There are slight increases in all lines of coverage due to inflation and overall claim count. It is anticipated that there will be another slight increase across the board next fiscal year as well. Risk Management works closely with our insurance broker to aggressively pursue reasonable insurance coverages to protect the County. V-1 Budget Summary The expenditure budget for the Risk Management Department for FY17-18 was $34,364,359, of which $2,974,679 was for personnel costs, $821,261 supplies and services, and $30,568,419 was for insurance, legal, and claims and claims related expenditures. On a percentage basis, 88.95% of Risk Management’s budget is committed to insurance, legal, claims and claim related expenditures. The revenue budget for the Risk Management Department for FY17-18 was $26,142,105, of which $20,574,204 was from user charges, $150,000 from interest earnings, $400,000 from miscellaneous revenue and $5,017,901 was budgeted for contingency transfers in. On a percentage basis, 78.70% of the revenue is from user charges. These user charges are based on actuarially estimated claims payments and insurance projections Risk Management will pay on behalf of County departments. Note: The auditors have not reviewed and are not providing an opinion as to the information disclosed in the annual report. V-2 Statistics and Coverage STATISTICS AND COVERAGE TOTAL COST SUMMARY CHART FY15-16 TO FY17-18 Workers’ Compensation Paid Property Damage FY 17-18 Professional Liability Reserves Medical Malpractice General Liability Environmental Property Environmental Liability Auto Physical Damage Auto Liability Workers’ Compensation Property Damage FY 16-17 Professional Liability Medical Malpractice General Liability Environmental Property Environmental Liability Auto Physical Damage Auto Liability Workers’ Compensation Property Damage FY 15-16 Professional Liability Medical Malpractice General Liability Environmental Property Environmental Liability Auto Physical Damage Auto Liability $- $500,000 $1,000,000 $1,500,000 $2,000,000 $2,500,000 $3,000,000 $3,500,000 $4,000,000 Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date. Due to lag time in resolution and payment of claims, the figures from FY15-16 give a truer picture as these claims have had time to mature. 2. Amounts as valued on June 30, 2018, as reported by the Origami system. 3. Unemployment not included. 4. Small dollar amounts may not be visible on the chart, but they are included in the data. VI-1 TOTAL COST SUMMARY TABLE FY15-16 TO FY17-18 Auto Liability FY 15-16 FY 16-17 FY 17-18 Auto Physical Environmental Damage Liability Environmental Property Damage General Liability Medical Malpractice Professional Liability Property Damage Worker’s Compensation $ Paid $260,537 $674,352 $0 $0 $1,306,942 $8,339 $48,260 $435,996 $2,401,023 Open Reserves $178,668 $43,594 $0 $0 $2,979,421 $546,638 $0 $2 $915,065 Collections and Recoveries $0 $360,307 $0 $0 $0 $450 $0 $74,649 $53,461 Total Incurred $439,205 $357,638 $0 $0 $4,286,363 $554,527 $48,260 $361,349 $3,262,627 $ Paid $616,845 $949,298 $357 $0 $337,266 $36,662 $49,387 $422,961 $2,188,827 Open Reserves $589,371 $47,184 $0 $0 $2,102,472 $743,423 $105,855 $1,000 $282,508 Collections and Recoveries $0 $373,701 $357 $0 $0 $0 $0 $53,845 $42,024 Total Incurred $1,206,216 $622,781 $0 $0 $2,439,738 $780,084 $155,242 $370,116 $2,429,312 $ Paid $140,050 $560,727 $0 $0 $93,236 $0 $9,660 $92,337 $1,275,333 Open Reserves $649,273 $122,173 $0 $0 $1,075,826 $555 $150,342 $99,265 $1,419,752 Collections and Recoveries $0 $261,582 $0 $0 $0 $0 $0 $34,125 $9,421 Total Incurred $789,323 $421,319 $0 $0 $1,169,062 $555 $160,002 $157,476 $2,685,665 Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date. Due to lag time in resolution and payment of claims, the figures from FY15-16 give a truer picture as these claims have had time to mature. 2. This is the only table or chart in the annual report to include the Collections/Recoveries 3. Amounts as valued on June 30, 2018, as reported by the Origami system. 4. Unemployment not included. 5. The totals are derived using both dollars and cents. The cents are removed for presentation purposes and all dollar amounts are rounded to the nearest dollar. VI-2 TOTAL CLAIMS SUMMARY TABLE FY15-16 TO FY17-18 FY15-16 FY16-17 FY17-18 Department # Claims $ Paid # Claims $ Paid # Claims $ Paid Adult Probation 111 $140,640 140 $166,469 147 $265,424 Air Quality 18 $68,901 16 $9,659 11 $14,171 Animal Care and Control 68 $321,857 53 $133,442 57 $149,314 Assessor 8 $3,500 6 $12,237 5 $8,239 Clerk of the Superior Court 17 $8,935 8 $8,860 8 $7,518 Constables 6 $59,469 11 $17,988 4 $5,378 Correctional Health 36 $124,740 90 $151,509 73 $72,497 County Attorney 44 $607,778 38 $67,593 30 $13,946 Environmental Services 40 $42,559 30 $51,303 29 $9,043 Equipment Services 8 $13,177 10 $51,997 12 $6,412 Facilities Management 62 $284,472 34 $177,179 24 $46,471 Flood Control District 27 $58,389 19 $212,583 34 $88,958 Human Services 24 $46,769 25 $42,845 29 $18,112 Juvenile Probation 46 $270,687 72 $331,199 86 $229,239 Library District 10 $6,216 8 $7,661 5 $10,306 Medical Examiner 21 $57,628 25 $14,367 25 $11,956 Non-Jurisdictional 70 $0 54 $955 33 $0 Parks and Recreation 24 $128,108 21 $132,352 16 $13,546 Public Defender 17 $74,908 20 $23,487 15 $32,144 Public Fiduciary 10 $5,194 4 $49,791 3 $1,393 Public Health 27 $156,518 38 $64,723 17 $3,839 Sheriff 840 $2,295,336 986 $2,445,022 811 $943,240 Superior Court 25 $53,823 0 $0 21 $33,725 Transportation 121 $131,948 137 $250,316 102 $108,528 All Others 49 $173,897 78 $178,064 58 $77,944 TOTAL 1729 $5,135,450 1923 $4,601,602 1655 $2,171,343 Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY15-16 give a truer picture of the cost of these claims as they have had time to mature. 2. Number of claims represents the number of claims for the year in which the event occurred. 3. Amounts as valued on June 30, 2018, as reported by the Origami system. 4. Unemployment not included. 5. All dollar amounts are rounded to the nearest dollar. VI-3 TOTAL NUMBER OF CLAIMS SUMMARY CHART FY15-16 TO FY17-18 Notes: Unemployment not included. VI-4 TOTAL NUMBER OF CLAIMS SUMMARY TABLE FY15-16 TO FY17-18 FY 15-16 FY 16-17 FY 17-18 Automobile Liability 60 68 50 Auto Physical Damage 458 522 491 Environmental Liability 0 1 0 Environmental Property Damage 0 0 0 General Liability 373 366 262 Medical Malpractice 20 59 37 Professional Liability 5 9 4 Property Damage 126 100 105 Workers' Compensation 687 798 706 TOTALS 1,729 1,923 1,655 Notes: 1. Number of claims paid represents the amount of claims for the year in which the event occurred. 2. Unemployment not included. VI-5 AUTO LIABILITY LOSS SUMMARY FY15-16 TO FY17-18 FY15-16 FY16-17 FY17-18 Department # Claims $ Paid # Claims $ Paid # Claims $ Paid Adult Probation 4 $5,217 5 $16,207 9 $31,629 Air Quality 2 $7,185 3 $3,282 0 $0 Animal Care and Control 1 $0 3 $42,229 6 $3,450 Constables 2 $30,158 1 $2,164 0 $0 County Attorney 1 $0 2 $2,000 2 $0 Elections 0 $0 1 $3,392 0 $0 Environmental Services 1 $1,402 4 $8,530 0 $0 Facilities Management 0 $0 1 $0 0 $0 Flood Control District 1 $10,032 0 $0 1 $1,369 Juvenile Probation 2 $4,245 1 $858 1 $5,952 Legal Advocate 0 $0 1 $8,508 1 $0 Parks and Recreation 1 $1,744 0 $0 0 $0 Planning and Development 0 $0 2 $450 1 $18,000 Public Defender 1 $543 0 $0 0 $0 Sheriff 39 $181,141 38 $518,783 22 $77,827 Superior Court 2 $17,828 0 $0 1 $0 Transportation 1 $1,041 5 $10,442 4 $1,823 All Others 2 $0 1 $0 2 $0 TOTALS 60 $260,537 68 $616,845 50 $140,050 Notes: 1. 2. 3. 4. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY15-16 give a truer picture of the cost of these claims as they have had time to mature. Number of claims represents the number of claims for the year in which the event occurred. Amounts as valued on June 30, 2018, as reported by the Origami system. All dollar amounts are rounded to the nearest dollar. VI-6 AUTO PHYSICAL DAMAGE SUMMARY FY15-16 TO FY17-18 FY15-16 FY16-17 FY17-18 Department # Claims $ Paid # Claims $ Paid # Claims $ Paid Adult Probation 74 $85,385 98 $97,403 92 $85,422 Air Quality 8 $19,845 8 $1,930 5 $3,789 Animal Care and Control 9 $10,369 11 $28,896 13 $11,162 Constables 3 $29,310 5 $9,601 2 $1,209 County Attorney 9 $29,469 7 $14,295 8 $2,613 Emergency Management 1 $0 0 $0 3 $8,154 Enterprise Technology 1 $7,550 2 $0 4 $0 Environmental Services 24 $22,332 15 $28,793 13 $3,588 Equipment Services 4 $2,979 5 $50,560 9 $2,302 Facilities Management 7 $6,277 8 $10,879 3 $6,695 Flood Control District 16 $41,400 11 $14,118 11 $54,182 Juvenile Probation 8 $18,655 8 $24,583 11 $23,484 Legal Advocate 2 $4,825 1 $148 2 $6,700 Library District 3 $4,992 0 $0 1 $0 Medical Examiner 2 $0 2 $2,185 7 $5,177 Parks and Recreation 3 $0 2 $1,686 3 $6,012 Planning and Development 1 $0 4 $2,017 6 $4,167 Public Defender 1 $0 4 $5,788 7 $12,571 Public Fiduciary 3 $3,507 0 $0 0 $0 Public Health 2 $0 8 $15,491 0 $0 Sheriff 233 $307,261 274 $511,376 251 $256,808 Superior Court 4 $14,308 1 $1,485 2 $4,617 Transportation 34 $55,773 40 $114,116 33 $56,058 Waste Resources and Recycling 3 $6,515 2 $0 0 $0 All Others 3 $3,600 6 $13,947 5 $6,017 TOTALS 458 $674,352 522 $949,298 491 $560,727 Notes: 1. 2. 3. 4. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY15-16 give a truer picture of the cost of these claims as they have had time to mature. Number of claims represents the number of claims for the year in which the event occurred. Amounts as valued on June 30, 2018, as reported by the Origami system. All dollar amounts are rounded to the nearest dollar. VI-7 ENVIRONMENTAL LIABILIY FY15-16 TO FY17-18 FY15-16 Department FY16-17 FY17-18 # Claims $ Paid # Claims $ Paid # Claims $ Paid Risk Management 0 $0 1 $357 0 $0 TOTALS 1 $0 1 $357 0 $0 Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY15-16 give a truer picture of the cost of these claims as they have had time to mature. 2. Number of claims represents the number of claims for the year in which the event occurred. 3. Amounts as valued on June 30, 2018, as reported by the Origami system. 4. All dollar amounts are rounded to the nearest dollar. VI-8 ENVIRONMENTAL PROPERTY DAMAGE FY15-16 TO FY17-18 FY15-16 Department TOTALS FY16-17 FY17-18 # Claims $ Paid # Claims $ Paid # Claims $ Paid 0 $0 0 $0 0 $0 0 $0 0 $0 0 $0 Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY15-16 give a truer picture of the cost of these claims as they have had time to mature. 2. Number of claims represents the number of claims for the year in which the event occurred. 3. Amounts as valued on June 30, 2018, as reported by the Origami system. 4. All dollar amounts are rounded to the nearest dollar. VI-9 GENERAL LIABILITY LOSS SUMMARY FY15-16 TO FY17-18 FY15-16 FY16-17 FY17-18 Department # Claims $ Paid # Claims $ Paid # Claims $ Paid Adult Probation 3 $0 1 $500 2 $0 Animal Care and Control 24 $192,557 4 $1,162 4 $60,000 Assessor 2 $0 2 $500 2 $500 Clerk of the Superior Court 3 $500 0 $0 2 $500 Constables 1 $0 2 $0 0 $0 Correctional Health 5 $4,100 2 $0 7 $0 County Attorney 18 $525,284 10 $0 9 $0 County Manager 1 $0 1 $0 0 $0 Elections 1 $0 1 $0 0 $0 Environmental Services 3 $0 0 $0 2 $500 Facilities Management 5 $2,318 6 $1,311 2 $1,819 Finance 2 $0 1 $0 0 $0 Flood Control District 1 $296 0 $0 1 $11,850 Human Services 3 $250 2 $0 2 $0 Justice Courts 3 $69 4 $0 6 $5,652 Library District 4 $150 0 $0 1 $0 Parks and Recreation 1 $0 1 $238 1 $0 Public Defender 7 $19,742 5 $0 3 $0 Public Fiduciary 2 $0 2 $0 0 $0 Public Health 3 $1,032 6 $1,940 1 $500 Recorder 1 $0 1 $0 1 $0 Sheriff 175 $529,125 217 $308,643 158 $10,490 Superior Court 3 $0 0 $0 4 $0 Transportation 30 $14,601 41 $20,717 22 $1,425 All Others 72 $16,919 57 $2,255 32 $0 TOTALS 373 $1,306,942 366 $337,266 262 $93,236 Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY15-16 give a truer picture of the cost of these claims as they have had time to mature. 2. Number of claims represents the number of claims for the year in which the event occurred. 3. Amounts as valued on June 30, 2018, as reported by the Origami system. 4. All dollar amounts are rounded to the nearest dollar. VI-10 MEDICAL MALPRACTICE LOSS SUMMARY FY15-16 TO FY17-18 FY15-16 Department FY16-17 FY17-18 # Claims $ Paid # Claims $ Paid # Claims $ Paid Correctional Health 17 $8,339 56 $36,662 35 $0 All Others 3 $0 3 $0 2 $0 TOTALS 20 $8,339 59 $36,662 37 $0 Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY15-16 give a truer picture of the cost of these claims as they have had time to mature. 2. Number of claims represents the number of claims for the year in which the event occurred. 3. Amounts as valued on June 30, 2018, as reported by the Origami system. 4. All dollar amounts are rounded to the nearest dollar. VI-11 PROFESSIONAL LIABILITY LOSS SUMMARY FY15-16 TO FY17-18 FY15-16 Department FY16-17 FY17-18 # Claims $ Paid # Claims $ Paid # Claims $ Paid Assessor 0 $0 1 $19 0 $0 Correctional Health 0 $0 2 $0 0 $0 County Attorney 3 $40,091 4 $29,983 4 $9,660 Legal Defender 0 $0 1 $10,365 0 $0 Public Defender 2 $8,169 1 $9,020 0 $0 TOTALS 5 $48,260 9 $49,387 4 $9,660 Notes: 1. 2. 3. 4. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY15-16 give a truer picture of the cost of these claims as they have had time to mature. Number of claims represents the number of claims for the year in which the event occurred. Amounts as valued on June 30, 2018, as reported by the Origami system. All dollar amounts are rounded to the nearest dollar. VI-12 PROPERTY DAMAGE LOSS SUMMARY FY15-16 TO FY17-18 FY15-16 FY16-17 FY17-18 Department # Claims $ Paid # Claims $ Paid # Claims $ Paid Adult Probation 1 $0 5 $8,086 4 $8,296 Air Quality 3 $22,750 0 $0 2 $0 Animal Care and Control 4 $0 3 $2,702 1 $0 Contract Counsel 0 $0 1 $0 0 $0 Education Service 1 $0 0 $0 1 $0 Elections 0 $0 1 $0 0 $0 Emergency Management 1 $0 0 $0 0 $0 Enterprise Technology 1 $0 2 $27,810 2 $0 Environmental Services 2 $0 1 $0 7 $0 Equipment Services 1 $0 1 $0 1 $0 Facilities Management 35 $235,714 13 $162,082 12 $26,110 Flood Control District 1 $0 2 $0 5 $0 Human Services 0 $0 0 $0 5 $0 Juvenile Probation 0 $0 3 $16,284 1 $0 Legal Advocate 0 $0 0 $0 2 $0 Medical Examiner 1 $7,268 0 $0 0 $0 Non-Jurisdictional 0 $0 1 $0 0 $0 Parks and Recreation 13 $117,878 11 $127,023 5 $5,519 Public Health 3 $0 2 $0 1 $0 Risk Management 1 $0 0 $0 0 $0 Sheriff 18 $7,859 16 $35,299 17 $20,785 Superior Court 1 $0 0 $0 1 $0 Transportation 38 $44,527 38 $43,676 37 $31,627 Waste Resources and Recycling 1 $0 0 $0 1 $0 TOTALS 126 $435,996 100 $422,961 105 $92,337 Notes: 1. 2. 3. 4. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY15-16 give a truer picture of the cost of these claims as they have had time to mature. Number of claims represents the number of claims for the year in which the event occurred. Amounts as valued on June 30, 2018, as reported by the Origami system. All dollar amounts are rounded to the nearest dollar. VI-13 UNEMPLOYMENT LOSS SUMMARY – PAID IN YEAR FY15-16 TO FY17-18 FY15-16 FY16-17 FY17-18 Department $ Paid $ Paid $ Paid ADULT PROBATION $12,650 $24,161 $17,860 ANIMAL CARE AND CONTROL $5,516 $2,775 ($2) CLERK OF SUPERIOR COURT $21,830 $45,298 $14,926 CORRECTIONAL HEALTH $18,099 $12,160 $32,130 COUNTY ASSESSOR $6,975 $16,800 $9,811 COUNTY ATTORNEY $25,846 $12,102 $5,431 ELECTIONS $3,871 $2,808 ($285) FACILITIES MANAGEMENT $9,060 $31,033 $21,430 HUMAN SERVICES $55,514 $115,058 $63,059 JUSTICE COURTS $24,361 $16,719 $6,110 JUVENILE PROBATION $5,593 $115 $7,616 OFFICE OF ENTERPRISE TECHNOLOGY $4,320 $10,320 $6,122 OFFICE OF PROCUREMENT $3,161 $1,440 $5,215 OFFICE OF THE PUBLIC ADVOCATE $3,360 $2,464 $0 PUBLIC DEFENDER $7,680 $8,400 $6,249 PUBLIC FIDUCIARY $5,660 ($720) $0 PUBLIC HEALTH $53,409 $61,309 $42,353 RESEARCH AND REPORTING $3,235 ($92) $0 SHERIFF $54,158 $35,845 $37,814 SOLID WASTE $3,106 $0 $0 SUPERINTENDENT OF SCHOOLS $3,311 $3 $6,121 TRANSPORTATION $17,930 $10,017 $7,268 SUPERIOR COURT $30,972 $23,391 $33,177 ENVIRONMENTAL SERVICES $3,086 $9,039 $720 All Others $14,670 $44,853 $45,032 TOTALS $397,375 $485,297 $368,158 Notes: 1. Dollars paid represents the amount paid for the fiscal year. There are no reserves for unemployment. 2. Amounts as valued on June 30, 2018, as reported by the Advantage Financial System. VI-14 WORKERS’ COMPENSATION LOSS SUMMARY FY15-16 TO FY17-18 FY15-16 FY16-17 FY17-18 Department # Claims $ Paid # Claims $ Paid # Claims $ Paid Adult Probation 29 $50,038 31 $44,272 40 $140,077 Air Quality 5 $19,121 5 $4,447 4 $10,382 Animal Care and Control 30 $118,931 32 $58,454 33 $74,703 Assessor 6 $3,500 3 $11,717 3 $7,739 Clerk of the Superior Court 13 $4,835 8 $8,860 5 $3,495 Correctional Health 14 $112,301 30 $114,847 31 $72,497 County Attorney 13 $12,934 15 $21,314 7 $1,674 Education Service 4 $2,413 1 $219 4 $7,814 Enterprise Technology 3 $72,660 1 $102 1 $7,292 Environmental Services 10 $18,825 10 $13,981 7 $4,955 Equipment Services 3 $10,198 3 $1,437 2 $4,110 Facilities Management 15 $40,163 6 $2,907 7 $11,848 Flood Control District 8 $6,661 6 $198,465 16 $21,557 Human Services 21 $46,519 21 $37,119 19 $18,112 Juvenile Probation 36 $247,787 60 $289,474 73 $199,802 Library District 3 $1,074 8 $7,661 3 $10,306 Medical Examiner 18 $50,360 21 $10,881 17 $6,779 Parks and Recreation 6 $8,486 7 $3,406 7 $2,015 Public Defender 6 $46,454 10 $8,679 5 $19,573 Public Fiduciary 5 $1,687 2 $49,791 3 $1,393 Public Health 19 $155,486 22 $47,292 15 $3,339 Sheriff 375 $1,269,949 441 $1,070,922 363 $577,330 Superior Court 15 $21,687 14 $14,422 13 $29,108 Transportation 18 $16,007 13 $61,366 6 $17,595 All Others 12 $62,946 28 $106,791 22 $21,839 TOTALS 687 $2,401,023 798 $2,188,827 706 $1,275,333 Notes: 1. 2. 3. 4. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY15-16 give a truer picture of the cost of these claims as they have had time to mature. Number of claims represents the number of claims for the year in which the event occurred. Amounts are as valued on June 30, 2018, as reported by Origami. All dollar amounts are rounded to the nearest dollar. VI-15