Risk Management
Annual Report
Fiscal Year Ended June 30, 2017

MARICOPA COUNTY
RISK MANAGEMENT ANNUAL REPORT
FISCAL YEAR 2016-2017

TABLE OF CONTENTS

I.

EXECUTIVE SUMMARY

II.

CLAIMS DIVISION

III.

SAFETY DIVISION

IV.

ENVIRONMENTAL DIVISION

V.

ADMINISTRATIVE DIVISION

VI.

STATISTICS AND COVERAGE

EXECUTIVE SUMMARY

RISK MANAGEMENT ANNUAL REPORT
EXECUTIVE SUMMARY

Presented herein is the Maricopa County Risk Management Annual Report for the fiscal year
July 1, 2016 through June 30, 2017.
This report contains summaries of the fiscal year’s losses and costs for Maricopa County’s
(County) auto liability, auto physical damage, general liability, medical malpractice, property
damage, workers’ compensation, professional liability, environmental liability, environmental
property damage and unemployment exposures. Additional policies and coverage’s included are
flood, crime, cyber, terrorism, aviation, aircraft liability and drone liability. This report, along with
ongoing quarterly reports to County departments during the year, are intended to assist departments
in recognizing the nature and extent of their losses to implement and improve their loss prevention
programs.
Structure and Mission
As of June 30, 2017, the Risk Management Department (Department) completed its 36th year
administering the County’s self-insurance program. Risk Management’s mission is to provide
claims management, safety consultations and training, environmental consultations and insurance
coverage services to Maricopa County departments, districts, and Trust members so each can
reduce or eliminate loss. The vision is to be recognized as a leader in Risk Management, and relied
upon for a County-wide risk management philosophy and culture. Risk Management’s primary
activities are:
•
•
•
•
•
•
•
•
•

Risk consulting
Insurance procurement above self-insured retention levels
Maricopa County Self-Insured Risk Trust Fund management and financing
Administration and adjusting of workers’ compensation and unemployment claims
Investigation and disposition of casualty and property claims and lawsuits
Safety training, reporting, and compliance
Loss control programs
Environmental investigation, remediation, and reporting
Contractual indemnification and insurance requirement language standards and review.

The Department is divided into four operating divisions: Claims, Safety, Environmental, and
Administration. Highlights for each division are included herein. The Department strives to
accomplish its mission with assistance and direction from the Maricopa County Board of
Supervisors, the Maricopa County Self-Insured Risk Trust Fund Board of Trustees, and the County
Manager and County Chief Financial Officer. The Director of Risk Management reports to the
County Chief Financial Officer.
Self-Insured Trust Fund

I-1

Arizona Revised Statute (ARS) § 11-981 authorizes the County to self-insure, or procure insurance
from any insurer authorized by the State of Arizona Department of Insurance, or both. Insurance
(defined in ARS Title 20) includes, but is not limited to: auto liability, auto physical damage,
general liability, medical malpractice, property, workers’ compensation, professional liability,
environmental liability, environmental property damage and unemployment insurance.
Upon establishment of the self-insurance program, the County is required to designate a Risk Trust
Administrator (Director, Risk Management), and establish a trust. The Risk Trust is funded by an
allocation of funds from General Fund and Non-General Fund departments and Special Districts,
or such other funding sources permitted by State statute and authorized by the Risk Trust’s Board
of Trustees.
A Board of Trustees assists Risk Management to coordinate the Risk Trust’s activities and affairs.
Trustees, United States citizens and residents of Maricopa County, are appointed by the Maricopa
County Board of Supervisors (BOS) and the County Manager. During Fiscal Year FY16-17, the
following individuals were members of the Board of Trustees:
Trustee District/Appointment

Trustee

BOS District One
BOS District Two
BOS District Three
BOS District Four
BOS District Five
County Manager

Lisa Wahlin
Scott LeMarr
Thomas Katsenes
Steven Beeghley, Chair
Laura Guerrero
Shelby Scharbach
FY16-17 Results

During the three year period of FY14-15 through FY16-17, the Risk Trust’s assets decreased
almost six million dollars, approximately 17.18% from $34,460,520 to $28,539,234. During the
same period, the Trust’s liabilities increased over five million dollars, approximately 7.21%, from
$74,182,225 to $79,527,931. The deficit in the Risk Trust net position is a combination of a spend
down of the Trust in fiscal years when user departments were only charged for administrative costs
and a funding plan that uses both user charges on a cost reimbursement basis and contingency
funds. The Risk Trust is not funded for accrued claim liabilities when determining the funding for
each fiscal year.
Claim activity that occurred in FY16-17 includes a decrease in outstanding losses for General
Liability by approximately $2 million. Workers’ Compensation and Medical Malpractice case
reserves decreased by $1.7 million and $198 thousand respectively. Environmental Liability claim
reserves increased by $21.5 million, primarily from one claim.

I-2

Cost of Risk
Cost of Risk is a comparison of the Risk Management program and costs of claims and claims
related expenses to the County’s overall expenditures or budget in the fiscal year. The
effectiveness of a risk management program can be reflected in this comparison since the cost of
a risk management program includes paid claims (amounts paid in the fiscal year without regard
to the year the claim arose), insurance premiums, safety and loss control programs, and operational
and administrative expenses, against the total County's expenditures. For FY14-15, the Cost of
Risk was 1.22%, and decreased to 1.08% at the end of FY16-17. Risk Management’s commitment
is to maintain this measure at or below 2%.
Claims and Premiums

ACTUAL FY1415

ACTUAL FY1516

ACTUAL FY1617

Auto Liability

$549,658

$779,927

$228,040

General Liability

$1,602,542

$4,471,333

$1,396,848

Medical Malpractice

$10,700

$1,085,750

$68,704

Environmental Liability

$1,676,521

$621,774

$1,927,928

Property/Auto/Enviro Prop Damage

$1,332,234

$1,067,901

$1,550,073

Workers' Compensation

$4,030,529

$3,540,961

$3,487,129

$457,390

$397,374

$485,297

$5,519,792

$5,413,059

$5,152,732

$15,179,366

$17,378,079

$14,297,351

Legal Expenses

$4,917,009

$3,997,666

$5,174,305

Actuary Fees

$35,000

$35,000

$35,000

Broker Fees

$58,794

$60,556

$62,373

Consulting and Management Fees

$42,542

$180,679

$41,203

Claims Administration Service Fees

$14,047

$10,888

$10,600

Workers’ Compensation Taxes

$191,131

$164,111

$105,475

$2,851,698

$2,979,035

$3,459,315

$8,110,221

$7,427,935

$8,888,271

Total Risk Management Costs

$23,289,587

$24,806,014

$23,185,622

Total County Expenditures

$1,914,790,775

$1,983,477,179

$2,146,018,879

1.22%

1.25%

1.08%

Unemployment
Premiums
Subtotal
Other Expenses

Administrative
Subtotal

TOTAL COST AS A PERCENTAGE OF
COUNTY EXPENDITURES

I-3

Notes: 1.
Paid claims represents the amount paid in the fiscal year regardless of occurrence date
and
does not include Reported But Not Paid (RBNP) or Incurred But Not Reported (IBNR)
reserves.
2. Amounts as valued for the period through June 30, 2017, as reported in the Advantage Financial System.
3.

County expenditures do not include internal service funds per Internal Audit recommendation.

4.

For presentation purposes only, the dollar amounts and associated percentages in all of the charts and tables
presented herein, have been rounded to the nearest whole dollar or percent.

Acknowledgments
The Risk Management Department would like to thank the Maricopa County Board of Supervisors,
Elected Officials, County Manager, Deputy County Manager, Chief Financial Officer, SelfInsured Trust Fund Board of Trustees, County departmental management and all County
employees and volunteers for their demonstrated interest in reducing claims and lawsuits, and their
commitment to safety.
Respectfully submitted,

Kathleen Kolm
Acting Director, Risk Management
And the entire Risk Management Staff

I-4

CLAIMS DIVISION
The Risk Management Claims Division is staffed with one manager, four senior adjusters, one
adjuster, and three administrative employees. The Division is committed to reducing Maricopa
County’s cost of risk through prudent claim and litigation management arising from the County’s
employee, auto, property and liability exposures. The Division also manages the County’s
unemployment claims through a third-party claim administrator.
Claims and lawsuits are investigated, evaluated and then either denied or resolved via litigation or
settlement. Litigated matters are assigned to either in-house counsel within the County Attorney’s
Office or outside counsel pursuant to contract. Thereafter, the Division manages the assigned
attorneys to minimize expense and obtain expeditious and fair resolutions.
The Division also manages the Subsequent Remedial Measures Program, the purpose and intent
of which is to assist departments in (1) identifying the root cause(s) of events which have
precipitated a Notice of Claim and/or lawsuit against Maricopa County and its employees, agents
and volunteers, and (2) formulating a subsequent remedial measures plan designed to mitigate
future claims and/or lawsuits arising out of the same or substantially similar root cause(s).
The Division also meets quarterly with department management to discuss high exposure and other
sensitive claims. This provides the Division, the defendant departments and employees, agents,
volunteers, and defense counsel with the formulation and critical review of litigation tactics,
strategies, and related evidentiary issues.
Fiscal Year 16-17 Summary
In Fiscal Year (FY) 16-17, the Division managed 1,728 new workers’ compensation, auto liability,
auto physical damage, general liability, environmental liability, environmental property damage,
professional liability, medical malpractice, and property claims, an increase of 147 claims from
FY 15-16.

II-1

CLAIM COUNTS BY FISCAL YEAR

For all such claims and lawsuits, the Division paid $2,320,872 an increase of $474,175 from FY
15-16.
PAYMENTS MADE BY FISCAL YEAR

The Division also provided the following services to County departments and districts:
Risk Management’s Workers Compensation vendor conducts bill/invoice reviews and applies
available discounts when injured County employees utilize a Preferred Provider Organization
(PPO) (a medical services network). In FY16-17, the County realized a net savings of
II-2

$4,427,906, which equates to a 66% savings from billed charges. In FY 12-13 we began
calculating our savings on net of duplicate billings. By excluding duplicate bills from the
calculations it provides a truer picture.
WORKERS’ COMPENSATION BILL REVIEW

WORKERS COMPENSATION COSTS

II-3

WORKERS’ COMPENSATION SAVINGS

•

Recovery of subrogation for liability and workers’ compensation claims against third parties.

•

Consultation services to departments concerning coverage, exposures, perils, risk management
issues, and pending claims and litigation.

•

Review of indemnity and insurance requirements for County contracts.

•

Oversight of vendors and contractors providing Risk Management services, auto and property
appraisals, auto repair and structured settlement services.

•

Coordination of claim adjusting and recovery from the County’s property, aviation and crime
insurance policies, as well as from the County’s excess liability and medical malpractice
insurers.

•

Maintenance of the database to track and monitor County volunteers for purpose of workers’
compensation and Risk Trust liability coverage. Currently the Division manages 138 volunteer
programs with 3,620 volunteers.

II-4

SAFETY DIVISION

SAFETY DIVISION
The focus of the Risk Management Safety Division is collaborating with other departments
County-wide to innovatively develop safety programs to assist in meeting strategic goals.
Risk mitigation, loss reduction and compliance are achieved by interaction with
departments utilizing a variety of proven safety strategies reducing negative outcomes and
increasing productivity. Our goal is to mitigate exposures thus minimizing preventable
injuries/accidents. Our road map to success is a four-step process:
1. Obtain management’s support of County safety policies.
2. Train employees in safe work practices, safety awareness and identification.
3. Identify potential risks and develop safer, less risky alternatives to accomplish the task
or process.
4. Maintain an effective, comprehensive and compliant accident/incident control
program.
This four-step process and the cooperation of the various departments have been
instrumental in reducing injuries and vehicle collisions. An example of continually
improving departmental safety performance is the Injury Incident Rate detailed below.
The Risk Management Safety Division offers a total solution for safety awareness and
safety compliance training. We utilize strategic partnering with all County departments to
provide a safe and hazard free workplace for all county employees.
Risk Management Safety Training & Programs
SafeStart: After completing SafeStart training for all Flood Control, MCDOT and Waste
Resources and Recovery Department employees in FY16/17, the Risk Management Safety
Divisions qualified SafeStart Instructors continued the maintenance phase of the SafeStart
training. A total of 179 County MCDOT and FCD employees were trained in various levels of
SafeStart.
Maricopa County Vehicle and Equipment Use Program (VUP): This program is an
authorization for county employees to drive county owned, leased and/or personal vehicles
while conducting county business per Maricopa County policy A2310 and the Risk
Management Trust Fund. The Risk Management Safety Division acts as the County Manager’s
Designee, processing all employee requests to operate vehicles and equipment for the County.
The job of keeping thousands of County employees trained, qualified and authorized on over
50 types of equipment is a difficult task. The Maricopa County Risk Management Safety
Division utilizes application submissions via OnBase, MVD records and The HUB training
records to process and track VUP approvals, denials, revocations and renewals.

III-1

On-Site Safety Training Programs: Due to staffing requirements and workload demands, not all
departments can send employees to off-site training, thus the Risk Management Safety Division
provides training at employee worksites, focused on the needs of the department, utilizing current
injury/collision trends of the department. This training can be task or program specific or targeted
to re-educate employees in safe procedures.
Examples of targeted training include:
•
•
•
•

Personal Protective Equipment-unique to more hazardous activities, such as fall
protection.
Heat Stress Awareness-for employees working outside during summer months.
Safe Lifting and Back Injury Prevention.
Slip-Trip-Falls

Examples of routine training offered at multiple locations to accommodate the scheduling needs
of departments include:
•
•
•
•
•
•
•
•
•

Defensive Driving
Bloodborne Pathogen Awareness
Fire Extinguisher Awareness and Emergency Evacuation
CPR and First Aid
Ladder Safety
Confined Spaces
Heat Stress
Fall Protection
Personal Protective Equipment

Train the Trainer: The Maricopa County Risk Management Safety Division has also created a
robust Train the Trainer program as a provision for departments who need to provide their own
training due to 24-hour operations or geographically challenging locations.
On-Line Safety Training Programs: In an effort to expand the opportunity for employees to
have access to safety training and minimize the time away from their job duties, the Safety
Division developed specific on-line training programs to comply with OSHA requirements for
Annual Refresher training. These training programs provided by the Risk Management Safety
Division can be found on the County On-Line Learning Center home page:

Blood Borne Pathogens – OSA107
Fall Protection – OSA124
Heat Illness Prevention – OSA131
Lock Out/Tag Out – OSA127
Respiratory Protection – OSA128
Slips, Trips and Falls – OSA144

Confined Space – OSA123
Fire Extinguisher Safety – OSA117
Hearing Conservation – OSA115
Personal Protective Equipment – OSA111

III-2

Commercial Driver’s License (CDL): Based on job duties, some employees are required to drive
commercial vehicles to perform their duties at the County. These employees require specialized
training and a CDL from the Motor Vehicle Division to drive these vehicles. In order to minimize
department down time, the Safety Division’s fleet safety specialist provides on-site programs.
These include:
•
•

•

Providing a three (3) day training program to prepare employees to take the written
examination required to obtain a CDL from the MVD.
Serving as a third party tester for ADOT and MVD. The Fleet CDL Safety Training
and Development Specialist provides approved and recognized testing services as
required by the State for county employees, eliminating the need of expended man
hours having to go to MVD for the hands on testing.
Providing all CDL annual training to department’s requiring CDL drivers.
*Currently the Safety Division does not have a location to conduct hands on training

Off-Site Safety Training: (Training that requires an off-site location due to the type of training)
•

Welding Safety Training and Certification -- All County departments that have
cutting and welding activities require training to comply with OSHA and ANSI
safety requirements. Training and certification is administered by an outside
contractor.

•

Collision Awareness Driving Safety - This course is two hours of classroom driver
safety. The Safety Division also instructs various other driver safety classes such
as Utility Truck, Trailer Towing Safety and Defensive Driving.
*Currently the Safety Division does not have a location to conduct hands on training

•

Defensive Driving Training (DDC) – This course is required training in order to
obtain a Vehicle Use Permit (VUP). DDC is also a recommendation for drivers
who have been involved in a “Preventable” vehicle collision. County employees
log more than 25 million miles annually with a high potential for complacency
while driving. To combat complacency and keep focus on safe driving, DDC is
required every two years.

•

CPR and First Aid - CPR and First Aid are a requirement for many positions in the
County. CPR is a skill that one never knows when they will need it, and will never
know what a difference it can make until it is used. First Aid is the immediate care
given to an injured or suddenly ill person, consisting only of furnishing temporary
assistance until competent medical care, if needed, is obtained or until the chance
for recovery without medical care is assured. This training is outsourced to a third
party, but the Risk Management Safety Division funds the course, ensures
compliance & billing accuracy.

Additional Safety Strategies: The Safety Division uses a wide variety of recognized safety
program techniques in addition to training to keep County employees safe. These include:
•
•

Facility and Field Operation Inspections
Departmental Safety Program Audits
III-3

•
•
•

Departmental Policy and Procedure Development
Departmental Safety Committees
Injury and Vehicle Collision investigations to determine Root Cause with
corrective action recommendations, designed to minimize reoccurrence of
incidents.

As Maricopa County continues developing safety management systems, it is necessary that each
level of management take a proactive role in safety improvement. Management commitment,
front-line supervision and accountability are the keys to sustain successful safety processes and
reduce unsafe work practices.

III-4

ENVIRONMENTAL DIVISION
The Environmental Division of Risk Management conducts remedial investigations and takes
action to minimize County environmental liability as determined by law, regulation, statute, and/or
court order. The Division provides leadership in the area of pollution prevention and environmental
management, and has developed a proactive assessment and action process that mitigates
environmental liabilities, saving the County in the cost of remedial action and regulatory penalties.
Possible environmental liability costs of known sites have been reduced from previous estimates of
over $500 million for FY95-96, to approximately $10,668,536 for FY16-17.
This fiscal year the Division:
•

•

•
•
•

•
•

The Risk Recycling program during its second full fiscal year of operation collected and
recycled approximately 477,000 pounds of materials from County operations. Prior to Risk
Recycling, most of this material would have gone to landfill. The total amount paid to
vendors for transportation and recycling was less than $1,405. The SWAP Program was
begun. This program allows for a department to reuse items no longer needed by another
department at no cost. Risk Recycling also took over the management of the Office
Comingled Recycling Program in February. In the final five months of the year,
approximately 400,000 lbs of comingled waste was recycled. The Risk Recycling Program
also was awarded a NACo Achievement Award.
Continued to cooperate with Arizona Department of Environmental Quality (ADEQ) in
conducting remediation of groundwater contamination at the Cave Creek Landfill. In FY
16-17, ADEQ approved the Revised Remedial Action Plan. The soil vapor extraction
(SVE) system was enlarged to allow additional treatment. By the end of FY16-17 more than
17,000 lbs of VOCs were been removed from the subsurface. The groundwater extraction
well was installed and well testing completed. Work began on design of the groundwater
treatment system. The County continued to work with the City of Phoenix to locate both an
additional down-gradient monitoring well and the treated groundwater recharge well on
City property.
Continued to participate with the Hassayampa Steering Committee in working towards the
remediation of the Hassayampa Superfund Site.
Evaluated discharges to four dry wells at three County facilities with Spill Prevention
Control and Countermeasure (SPCCs) plans. Modified the discharge controls so that only
two dry wells required Aquifer Protection Permits (APPs) and updated the SPCCs.
Completed in-house assessments and remedial oversight for industrial hygiene, indoor air
quality, microbial contamination, asbestos and lead paint projects. Over 295 projects were
opened, completed and closed in FY16-17. Since the in-house service began in 2006, it
continues to represent a direct savings to the County by avoiding 3rd party consultant fees
in the conservative range of $150,000 - $200,000 annually.
Continued Hazard Communication Training to comply with OSHA’s Globally Harmonized
System (GHS) amendments. Training has included over 50 classes made up of classroom
sessions and live webinars.
Conducted inspections of 110 County owned and maintained drywells. Recommendations
were turned over to Facilities Maintenance for required repairs and for best practices repairs.

These repairs help reduce regulatory liability and general liability for the County. Several
drywells were discovered that were not previously inventoried or inspected.
IV-1

•

•

Assisted Facilities Management, Superior Courts, Real Estate, Maricopa County Sheriff’s
Office (MCSO), Maricopa County Department of Transportation (MCDOT), Juvenile and
Adult Probation, Flood Control District, Legal Defender, Environmental Services,
Equipment Services, Emergency Management, Office of Enterprise Technology ( OET),
Maricopa County Attorney’s Office, Assessor, Waste Resources and Recycling, Public
Health, Medical Examiner, Parks, Equipment Services and the Library District in
environmental studies, hazardous waste reviews and clean-ups, and conducting indoor air
quality review, asbestos and lead paint surveys.
Continued to provide sound environmental compliance information to requesting
departments.

The Division recognizes that environmental risks are capable of being managed through risk control
and prevention measures. These measures include separation of hazardous materials, effective
pollution prevention and loss control techniques, redundant controls and safety mechanisms, double
and triple containment of tanks and flow tubes, emergency response plans, and effective training
of employees. The Division will continue to seek to implement these measures.

IV-2

ADMINISTRATIVE DIVISION
The Administrative Division is responsible for procuring the insurance policies above the County’s
self-insured retention, providing certificates of insurance to County departments, preparing the
annual user charges for services, preparing the annual budget and financial statements for the Risk
Trust, and providing administrative support to the other divisions within the department. Included
in this report is a comparison of the assets and liabilities of the Risk Trust over a three-year period,
the trend of the current insurance market, a budget summary, and the financial statements through
fiscal year ended June 30, 2017.
Self-Insured Trust Fund
Combined Balance Sheet Comparison
FY14-15, FY14-15, FY16-17
Audited
Audited
Audited
FY14-15
FY15-16
FY16-17
Assets
$ 34,460,520
$30,409,891 $28,539,234
Liabilities
$ 74,182,225
$84,803,250 $79,527,931
Net Position
($ 39,814,882)
($54,269,224)
($50,780,777)

During the FY14-15 through FY16-17 period, the Risk Trust’s assets decreased almost six million
dollars, approximately 17.18%, from $34,460,520 to $28,539,234. During the same period, the
Trust’s liabilities increased over five million dollars, approximately 7.21%, from $74,182,225 to
$79,527,931. The deficit in Risk Trust net position is a result of a spend down of the Risk Trust
fund in fiscal years when user departments were only charged for administrative costs even though
claims and insurance continued to be paid by Risk Management on behalf of user departments.
The Risk Trust began billing user departments for the full costs of claims and insurance and
administrative costs in FY99-00. On an annual basis, the Risk Trust funding plan calculates the
total Risk Management’s expenses for the fiscal year, the next year’s claims and claims related
expenses and other factors. Beginning in fiscal year 2012, the Risk Trust began using a
combination of user charges on a cost reimbursement basis and contingency funds. The County
does not fund the Risk Trust for accrued claim liabilities when determining the funding for each
fiscal year.

Insurance Policies
Risk Management continually analyzes insurance market trends. During 2017, the market is
starting to harden. All lines of coverage had a slight increase with the exception of Crime
Coverage. Crime saw a 21% increase due to one claim on the record. We anticipate coming in
with just another slight increase across the board next fiscal year as well. Risk Management works
closely with our insurance broker to aggressively pursue reasonable insurance coverage’s to
protect the County.

V-1

Budget Summary
The expenditure budget for the Risk Management Department for FY16-17 was $33,338,997, of
which $2,911,340 was for personnel costs, $521,461 supplies and services, and $29,906,196 was
for insurance, legal, and claims and claims related expenditures. On a percentage basis, 89.70%
of Risk Management’s budget is committed to insurance, legal, claims and claim related
expenditures.
The revenue budget for the Risk Management Department for FY16-17 was $24,088,690, of
which $20,170,789 was from user charges, $400,000 from interest earnings and $3,517,901 was
budgeted for contingency transfers in. On a percentage basis, 83.74% of the revenue is from user
charges. These user charges are based on actuarially estimated claims payments and insurance
projections Risk Management will pay on behalf of County departments.

Note:

The auditors have not reviewed and are not providing an opinion as to the information disclosed in the
annual report.

V-2

TOTAL COST SUMMARY CHART
FY14-15 TO FY16-17

Workers’ Compensation
Property Damage

Paid

Professional Liability
Reserves

Medical Malpractice
General Liability
Environmental Property
Environmental Liability
Auto Physical Damage
Auto Liability
Workers’ Compensation
Property Damage
Professional Liability
Medical Malpractice
General Liability
Environmental Property
Environmental Liability
Auto Physical Damage
Auto Liability
Workers’ Compensation
Property Damage
Professional Liability
Medical Malpractice
General Liability
Environmental Property
Environmental Liability
Auto Physical Damage
Auto Liability
0.00

500,000.00

1,000,000.00

1,500,000.00

2,000,000.00

2,500,000.00

3,000,000.00

3,500,000.00

Notes:
1. Dollars paid listed above represents payments on claims by event date, not actual payment date. Due to lag time in resolution and payment of claims, the figures
from FY14-15 give a truer picture as these claims have had time to mature.

2.
3.
4.

Amounts as valued on June 30, 2017, as reported by the RiskMaster system.
Unemployment not included.
Small dollar amounts may not be visible on the chart, but they are included in the data.

VI-1

TOTAL COST SUMMARY TABLE FY14-15
TO FY16-17

Auto Liability
$ Paid

FY 14-15

Open Reserves
Collections and
Recoveries
Total Incurred

$ Paid

FY 15-16

Open Reserves
Collections and
Recoveries
Total Incurred

$ Paid

FY 16-17

Open Reserves
Collections and
Recoveries

Auto Physical Environmental
Damage
Liability

Environmental
Property
Damage

General
Liability

Medical
Malpractice

Professional
Liability

Property
Damage

Worker’s
Compensation

$565,339

$660,466

$8,009

$0

$921,427

$349,971

$13,478

$217,149

$2,291,383

$0

$1,002

$0

$0

$1,681,704

$779,429

$0

$2,800

$471,065

$0

-$284,121

$0

$0

-$47,203

$0

$0

-$58,723

-$57,442

$565,339

$377,347

$8,009

$0

$2,555,928

$1,129,400

$13,478

$161,226

$2,705,006

$259,330

$649,737

$0

$0

$580,755

$4,633

$48,260

$432,247

$2,147,954

$118,627

$17,501

$0

$0

$1,874,791

$565,088

$45,196

$52,085

$716,409

$0

-$348,757

$0

$0

$0

$0

$0

-$92,780

-$18,218

$377,957

$318,481

$0

$0

$2,455,546

$569,721

$93,456

$391,552

$2,846,145

$64,050

$679,825

$350

$0

$19,505

$18,000

$9,127

$257,491

$1,272,524

$73,056

$58,848

$0

$0

$1,055,157

$250,049

$127,377

$2,036

$643,060

$0

-$246,859

-$357

$0

$0

$0

$0

-$30,087

-$8,602

Total Incurred

$137,106

$491,814

-$7

$0

$1,074,662

$268,049

$136,504

$229,440

$1,906,982

Notes:
1. Dollars paid listed above represents payments on claims by event date, not actual payment date. Due to lag time in resolution and payment of claims, the
figures from FY14-15 give a truer picture as these claims have had time to mature.
2.

This is the only table or chart in the annual report to include the Collections/Recoveries

3.

Amounts as valued on June 30, 2017, as reported by the RiskMaster system.

4.

Unemployment not included.

5.

The totals are derived using both dollars and cents. The cents are removed for presentation purposes and all dollar amounts are rounded to the nearest
dollar.

VI-2

TOTAL CLAIMS SUMMARY TABLE FY14-15 TO FY16-17
FY14-15

FY15-16

FY16-17

Department

# Claims

$ Paid

# Claims

$ Paid

# Claims

$ Paid

Adult Probation

81

$213,018

113

$140,635

139

$110,593

Air Quality

9

$3,830

18

$63,294

16

$8,178

Animal Control

53

$93,190

71

$156,298

52

$75,094

Assessor

7

$43,163

9

$3,500

5

$10,484

Clerk of the Superior Court

12

$23,068

18

$8,935

7

$4,470

Constables

10

$129,913

6

$59,469

10

$12,682

Correctional Health

57

$420,114

35

$99,451

64

$87,414

County Attorney

41

$47,334

41

$273,750

32

$32,006

Environmental Services

52

$67,909

40

$37,061

29

$26,085

Facilities Management

35

$98,405

50

$277,805

25

$152,133

Flood Control District

38

$78,101

27

$58,375

18

$17,121

Human Services

18

$19,834

24

$34,855

25

$33,560

Justice Courts

7

$1,373

5

$178

5

$17,503

Juvenile Probation

56

$217,503

56

$166,260

70

$211,090

Library District

10

$22,597

10

$5,512

7

$7,595

Medical Examiner

27

$17,725

22

$56,738

24

$5,508

Parks and Recreation

12

$24,950

24

$128,108

22

$67,240

Planning and Development

7

$18,502

2

$39,766

7

$450

Public Defender

10

$143,441

18

$68,691

19

$8,375

Public Fiduciary

7

$13,590

10

$5,194

4

$35,311

Public Health

30

$142,036

28

$147,516

37

$41,754

Sheriff

902

$2,585,291

886

$1,968,695

886

$1,084,723

Transportation

116

$307,235

119

$126,756

119

$157,471

Trial Courts

24

$83,576

26

$53,497

15

$10,634

All Others

90

$211,522

131

$142,579

91

$103,396

TOTAL

1711

$5,027,221

1789

$4,122,917

1728

$2,320,871

Notes:

1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not
include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY14-15
give a truer picture of the cost of these claims as they have had time to mature.
2. Number of claims represents the number of claims for the year in which the event occurred.
3. Amounts as valued on June 30, 2017, as reported by the RiskMaster system.

4. Unemployment not included.
5. All dollar amounts are rounded to the nearest dollar.

VI-3

TOTAL NUMBER OF CLAIMS SUMMARY CHART FY14-15 TO FY16-17

Notes: Unemployment not included.

VI-4

TOTAL NUMBER OF CLAIMS SUMMARY TABLE
FY14-15 TO FY16-17

FY 14-15

FY 15-16

FY 16-17

Automobile Liability

67

60

51

Auto Physical Damage

433

458

512

Environmental Liability

1

0

1

Environmental Property Damage

0

0

0

General Liability

356

355

253

Medical Malpractice

30

20

36

Professional Liability

2

5

6

Property Damage

107

126

85

Workers' Compensation

715

765

784

TOTALS

1711

1789

1728

Notes: 1. Number of claims paid represents the amount of claims for the year in which the event occurred.
2. Unemployment not included.

VI-5

AUTO LIABILITY LOSS SUMMARY
FY14-15 TO FY16-17
FY14-15

FY15-16

FY16-17

Department

# Claims

$ Paid

# Claims

$ Paid

# Claims

$ Paid

Adult Probation

3

$9,830

4

$5,217

5

$5,057

Air Quality

0

$0

2

$7,185

3

$1,801

Animal Control

0

$0

1

$0

2

$5,959

Constables

1

$1,200

2

$30,158

1

$2,164

County Attorney

2

$11,264

1

$0

2

$2,000

Elections

0

$0

0

$0

1

$3,392

Environmental Services

3

$2,479

1

$1,402

3

$5,920

Facilities Management

1

$1,033

0

$0

0

$0

Flood Control District

4

$6,427

1

$10,032

0

$0

Juvenile Probation

0

$0

2

$4,245

1

$858

Legal Advocate

0

$0

0

$0

1

$0

Parks and Recreation

0

$0

1

$1,744

0

$0

Planning and Development

0

$0

0

$0

2

$450

Public Defender

1

$0

1

$543

0

$0

Risk Management

1

$3,108

0

$0

0

$0

Sheriff

38

$460,206

39

$179,934

25

$33,423

Transportation

7

$69,790

1

$1,041

4

$3,026

Trial Courts

0

$0

2

$17,828

0

$0

All Others

6

$0

2

$0

1

$0

TOTALS

67

$565,339

60

$259,330

51

$64,050

Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not
include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY14-15 give a
truer picture of the cost of these claims as they have had time to mature.
2. Number of claims represents the number of claims for the year in which the event occurred.
3. Amounts as valued on June 30, 2017, as reported by the RiskMaster system.
4. All dollar amounts are rounded to the nearest dollar.

VI-6

AUTO PHYSICAL DAMAGE SUMMARY FY14-15 TO FY16-17
FY14-15

FY15-16

FY16-17

Department

# Claims

$ Paid

# Claims

$ Paid

# Claims

$ Paid

Adult Probation

49

$33,838

74

$83,786

98

$80,570

Air Quality

1

$0

8

$17,845

8

$1,930

Animal Control

7

$24,165

9

$9,369

11

$23,423

Clerk of the Superior Court

3

$1,029

1

$3,600

0

$0

Constables

5

$35,229

3

$29,310

5

$9,601

Contract Council

1

$0

0

$0

0

$0

Correctional Health

1

$0

0

$0

0

$0

County Attorney

17

$14,721

9

$29,469

7

$13,295

Emergency Management

1

$5,012

4

$2,535

3

$3,020

Environmental Services

29

$32,159

24

$18,430

15

$13,012

Equipment Services

3

$68,961

4

$2,979

4

$48,226

Facilities Management

3

$1,333

4

$3,742

4

$7,859

Flood Control District

21

$40,789

16

$41,400

11

$11,635

Human Services

1

$0

0

$0

2

$1,768

Juvenile Probation

9

$12,638

8

$17,655

8

$23,583

Library District

3

$4,373

3

$4,288

0

$0

Parks and Recreation

1

$0

3

$0

2

$0

Planning and Development

6

$9,328

1

$0

4

$0

Public Defender

2

$5,264

1

$0

4

$3,641

Public Health

3

$3,452

2

$0

8

$11,115

Risk Management

1

$0

0

$0

1

$0

Sheriff

229

$316,651

233

$294,852

266

$323,019

Transportation

32

$44,374

34

$54,773

40

$94,421

Trial Courts

2

$7,152

4

$14,308

1

$1,485

All Others

3

$0

13

$21,397

10

$8,221

TOTALS

433

$660,466

458

$649,737

512

$679,825

Notes:

1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not
include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY14-15
give
a truer picture of the cost of these claims as they have had time to mature.

2.
3.
4.

Number of claims represents the number of claims for the year in which the event occurred.
Amounts as valued on June 30, 2017, as reported by the RiskMaster system.
All dollar amounts are rounded to the nearest dollar.

VI-7

ENVIRONMENTAL LIABILIY FY14-15 TO FY16-17

FY14-15
Department

FY15-16

FY16-17

# Claims

$ Paid

# Claims

$ Paid

# Claims

$ Paid

Flood Control District

1

$8,009

0

$0

0

$0

Risk Management

0

$0

0

$0

1

$350

TOTALS

1

$8,009

0

$0

1

$350

Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not
include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY14-15
give a truer picture of the cost of these claims as they have had time to mature.
2. Number of claims represents the number of claims for the year in which the event occurred.
3. Amounts as valued on June 30, 2017, as reported by the RiskMaster system.
4. All dollar amounts are rounded to the nearest dollar.

VI-8

ENVIRONMENTAL PROPERTY DAMAGE FY14-15 TO FY16-17

FY14-15
Department

TOTALS

FY15-16

FY16-17

# Claims

$ Paid

# Claims

$ Paid

# Claims

$ Paid

0

$0

0

$0

0

$0

0

$0

0

$0

0

$0

Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not
include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY14-15
give a truer picture of the cost of these claims as they have had time to mature.
2. Number of claims represents the number of claims for the year in which the event occurred.
3. Amounts as valued on June 30, 2017, as reported by the RiskMaster system.
4. All dollar amounts are rounded to the nearest dollar.

VI-9

GENERAL LIABILITY LOSS SUMMARY FY14-15 TO FY16-17
FY14-15

FY15-16

FY16-17

Department

# Claims

$ Paid

# Claims

$ Paid

# Claims

$ Paid

Animal Control

7

$3,414

24

$31,670

4

$847

Assessor

5

$500

2

$0

1

$0

Contract Council

2

$7,775

1

$6,724

0

$0.00

Correctional Health

5

$0

4

$0

1

$0

County Attorney

14

$6,205

14

$191,256

5

$0

Elections

2

$2,872

1

$0

1

$0

Emergency Management

1

$0

0

$0.00

1

$0

Environmental Services

3

$0

3

$0

0

$0.00

Facilities Management

8

$6,700

5

$2,318

4

$1,311

Flood Control District

8

$16,058

1

$296

0

$0.00

Human Resources

1

$0

0

$0.00

0

$0.00

Justice Courts

4

$372

3

$69

2

$0

Legal Advocate

1

$0.00

1

$0.00

0

$0.00

Legal Defender

1

$8,136

0

$0.00

0

$0.00

Medical Examiner

2

$0

0

$0.00

1

$1,300

Parks and Recreation

2

$4,000

1

$0

1

$238

Public Defender

6

$138,176

7

$13,525

5

$0

Public Fiduciary

1

$10,283

2

$0

2

$0

Public Health

2

$2,126

3

$1,032

5

$500

Recorder

1

$45,000

0

$0.00

0

$0.00

Sheriff

198

$555,024

167

$321,685

146

$3,321

Stadium District

2

$0

1

$0

0

$0.00

Transportation

25

$114,785

28

$10,781

35

$10,533

Trial Courts

4

$0

3

$0

0

$0.00

All Others

51

$0

84

$1,400

39

$1,455

TOTALS

356

$921,427

355

$580,755

253

$19,505

Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not
include
RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY14-15 give a truer
picture of the cost of these claims as they have had time to mature.
2. Number of claims represents the number of claims for the year in which the event occurred.
3. Amounts as valued on June 30, 2017, as reported by the RiskMaster system.

4. All dollar amounts are rounded to the nearest dollar.

VI-10

MEDICAL MALPRACTICE LOSS SUMMARY FY14-15 TO FY16-17

FY14-15
Department

FY15-16

FY16-17

# Claims

$ Paid

# Claims

$ Paid

# Claims

$ Paid

Correctional Health

30

$349,971

17

$4,633

34

$18,000

All Others

0

$0.00

3

$0

2

$0

TOTALS

30

$349,971

20

$4,633

36

$18,000

Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not
include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY14-15
give a truer picture of the cost of these claims as they have had time to mature.
2. Number of claims represents the number of claims for the year in which the event occurred.
3. Amounts as valued on June 30, 2017, as reported by the RiskMaster system.
4. All dollar amounts are rounded to the nearest dollar.

VI-11

PROFESSIONAL LIABILITY LOSS SUMMARY FY14-15 TO FY16-17
FY14-15
Department

FY15-16

FY16-17

# Claims

$ Paid

# Claims

$ Paid

# Claims

$ Paid

Assessor

0

$0

0

$0

1

$0

Correctional Health

0

$0

0

$0

1

$0

County Attorney

2

$13,478

3

$40,091

3

$0

Legal Defender

0

$0

0

$0

1

$9,127

Public Defender

0

$0

2

$8,169

0

$0.00

TOTALS

2

$13,478

5

$48,260

6

$9,127

Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not
include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY14-15
give
a truer picture of the cost of these claims as they have had time to mature.
2. Number of claims represents the number of claims for the year in which the event occurred.
3. Amounts as valued on June 30, 2017, as reported by the RiskMaster system.
4. All dollar amounts are rounded to the nearest dollar.

PROPERTY DAMAGE LOSS SUMMARY FY14-15 TO FY16-17
FY14-15

FY15-16

FY16-17

Department

# Claims

$ Paid

# Claims

$ Paid

# Claims

$ Paid

Adult Probation

3

$6,286

1

$0

5

$3,986

Air Quality

3

$2,515

3

$19,266

0

$0

Animal Control

5

$0

4

$0

3

$1,702

Clerk of the Superior Court

1

$12,160

0

$0

0

$0

Contract Council

0

$0

0

$0

1

$0

Elections

0

$0

0

$0

1

$0

Emergency Management

0

$0

1

$0

0

$0

Employee Benefits and Health

1

$0

0

$0

0

$0

Environmental Services

4

$0

2

$0

1

$0

Equipment Services

0

$0

1

$0

0

$0

Facilities Management

18

$86,829

35

$235,714

12

$140,276

Flood Control District

0

$0

1

$0

2

$0

Human Services

3

$0

0

$0

0

$0

Juvenile Probation

1

$26,182

0

$0

3

$16,284

VI-12

Medical Examiner

0

$0

1

$7,268

0

$0

Office of Enterprise Technology

0

$0

1

$0

2

$0

Parks and Recreation

4

$4,677

13

$117,878

11

$64,598

Public Health

2

$0

3

$0

2

$0

Risk Management

0

$0

1

$0

0

$0

Sheriff

19

$7,452

18

$7,859

14

$7,567

Superintendent of Schools

0

$0

1

$0

0

$0

Transportation

41

$51,449

38

$44,261

27

$23,078

Trial Courts

0

$0

1

$0

0

$0

Waste Resources and Recycling

2

$19,597

1

$0

0

$0

All Others

0

$0

0

$0

1

$0

TOTALS

107

$217,149

126

$432,247

85

$257,491

Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not
include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY14-15
give
a truer picture of the cost of these claims as they have had time to mature.
2. Number of claims represents the number of claims for the year in which the event occurred.
3. Amounts as valued on June 30, 2017, as reported by the RiskMaster system.
4. All dollar amounts are rounded to the nearest dollar.

UNEMPLOYMENT LOSS SUMMARY – PAID IN YEAR
FY14-15 TO FY16-17
FY14-15

FY15-16

FY16-17

Department

$ Paid

$ Paid

$ Paid

Adult Probation

$16,384

$12,650

$24,161

Air Quality

$10,379

$1,646

$6,381

Animal Care and Control

$16,366

$5,516

$2,775

Clerk of the Superior Court

$10,223

$21,830

$45,298

Contract Counsel

$5,520

$1,440

$1,589

Correctional Health

$41,552

$18,099

$12,160

County Attorney

$20,864

$25,846

$12,102

Elections

$14,339

$3,871

$2,808

Enterprise Technology

$14,986

$4,320

$10,320

Environmental Services

$10,054

$3,086

$9,039

Facilities Management

$11,575

$9,060

$31,033

Flood Control

$9,537

$1,680

$1,765

Human Services

$49,288

$55,514

$115,058

VI-13

Justice Courts

$15,366

$24,361

$16,719

Library

$7,137

$1,554

$0

Medical Examiner

$5,536

$211

$4,908

Parks and Recreation

$7,088

$1,481

$1,570

Public Defender

$5,916

$7,680

$8,400

Public Health

$27,455

$53,409

$61,309

Research and Reporting

$7,056

$3,235

$0

Sheriff

$62,824

$54,158

$35,845

Solid Waste

$5,280

$3,106

$0

Superior Court

$37,897

$30,972

$23,391

Transportation

$8,867

$17,930

$10,017

All Others

$32,211

$35,679

$48,740

TOTALS

$453,700

$398,335

$485,389

Notes: 1. Dollars paid represents the amount paid for the fiscal year. There are no reserves for unemployment.
2. Amounts as valued on June 30, 2016, as reported by the Advantage Financial System.

WORKERS’ COMPENSATION LOSS SUMMARY FY14-15 TO FY16-17
FY14-15

FY15-16

FY16-17

Department

# Claims

$ Paid

# Claims

$ Paid

# Claims

$ Paid

Adult Probation

26

$163,063

31

$51,633

30

$20,481

Air Quality

5

$1,315

5

$18,997

5

$4,447

Animal Control

34

$65,611

33

$115,259

32

$43,163

Assessor

2

$42,663

7

$3,500

3

$10,484

Clerk of the Superior Court

8

$9,879

14

$4,835

7

$4,470

Constables

4

$93,484

0

$0.00

3

$916

Correctional Health

21

$70,143

14

$94,818

28

$69,414

County Attorney

6

$1,665

14

$12,934

15

$16,711

Elections

4

$29,005

2

$5,782

9

$24,844

Environmental Services

13

$33,271

10

$17,229

10

$7,153

Equipment Services

2

$18,869

3

$10,198

3

$1,143

Facilities Management

5

$2,510

6

$36,032

5

$2,687

Flood Control District

4

$6,818

8

$6,647

5

$5,486

Human Services

14

$19,834

21

$34,605

21

$31,791

Justice Courts

3

$1,001

2

$109

3

$17,503

VI-14

Juvenile Probation

46

$178,683

46

$144,360

58

$170,365

Library District

7

$18,224

3

$1,074

7

$7,595

Medical Examiner

24

$17,725

19

$49,470

21

$4,208

Parks and Recreation

5

$16,273

6

$8,486

8

$2,404

Public Fiduciary

5

$3,307

5

$1,687

2

$35,311

Public Health

23

$136,458

20

$146,484

22

$30,139

Sheriff

418

$1,245,957

429

$1,164,365

435

$717,394

Transportation

11

$26,837

18

$15,900

13

$26,413

Trial Courts

18

$76,425

16

$21,360

14

$9,149

All Others

7

$12,363

33

$182,192

25

$8,853

TOTALS

715

$2,291,383

765

$2,147,954

784

$1,272,524

Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not
include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY14-15
give
a truer picture of the cost of these claims as they have had time to mature.
2. Number of claims represents the number of claims for the year in which the event occurred.
3. Amounts are as valued on June 30, 2017, as reported by RiskMaster.
4. All dollar amounts are rounded to the nearest dollar.

VI-15