FY 2019 Annual Report courage honor professionalism integrity GIL B E R T P OL IC E DE PAR T M E NT Gilbert Police Department Table of Contents 4 News & Events 8 About the Department 24 Statistics 32 In Memory Town of Gilbert data for Fiscal Year 2018 - 2019 Population: 252,260 Municipal Planning Area: 72.6 Square Miles Founded: 1891 Incorporated: 1920 Type of Government: Council/Manager Acknowledgments Produced by the Office of the Chief of Police Editing & Design: Lucinda Nido Contributors: Lucinda Nido, Joseph Go and members of the Gilbert Police Department Photos: Danny Fisher 2 | Mission and Values Mission & Values T he respect for individual rights is the basis of our Constitution and the cornerstone of our values at the Gilbert Police Department. Our mission is to serve as enforcement leaders in protecting and assisting all people in our community through effective problem solving, professional service, and the relentless pursuit of those who victimize our citizens and compromise public safety. courage honor professionalism integrity FY 2019 Annual Report | 3 G I L B E R T P O L I C E D E PA R T M E N T - F Y 2 0 1 9 A N N U A L R E P O R T News and News & Events Events Gilbert Police Department Spotlight: Peer Support & Employee Wellness Coordinator training program, a therapy dog program, and mindfulness rooms which give employees a quite place to collect themselves using meditation, prayer or any contemplative practice. The Peer Support and Wellness Team is also developing a family support program to provide information and coaching to family members of police department employees. Another project in the works is an extensive physical fitness and nutrition program. he department administration recently began an extensive research project to identify the most critical wellness topics and find ways to bring effective initiatives to address those topics. The project includes wellness representatives from the police department, fire department, and professional staff from the Town of Gilbert. here doesn’t seem to be a typical day for members of the Peer Support and Wellness Team. They can find themselves speaking directly with employees, contacting mental health providers to coordinate services, working with human resource employees to identify benefits and resources, or coordinating CISM debriefings. In the same day, team members may tour with the therapy dog to improve the mood of the various sections within the department or write T T T he nature of police work results in a stressful work environment where police officers regularly deal with danger, violence, conflict, and tragedy. Constant exposure to these sources of stress sometimes lead to poor health in addition to mental and emotional strain. It is important for law enforcement officers maintain an appropriate level of physical fitness and mental preparedness in order to make good decisions and manage physical conflict. Peer Support and Employee Wellness Team was developed to address the difficulties of the career. The Peer Support and Wellness Team provide individual consultations with employees who may be navigating difficulties resulting from work-related or personal life circumstances. The Peer Support Team also conduct Critical Incident Stress Defusings and Debriefings following traumatic events. Peer Support officers stay abreast of effective treatment methods and make referrals to professional behavioral health providers when needed. he Peer Support and Employee Wellness Team also creates innovative programs to improve overall health and wellbeing. The programs include a scientifically validated resilience A T 6 | News and Events policies and procedures for new programs. Team members also teach resilience techniques and small group mindfulness classes. At the end of the day, the Peer Support and Wellness Team exists to be advocates for our employees to increase the ability to manage this career in a healthy, fulfilling way. News & Events Spotlight: Property & Evidence T he Property and Evidence section receives, catalogs, packages, labels and maintains property. They are directly responsible for to their storage location. he team also works with a variety of record requests to produce items for review – generally these requests come from case prosecutors, the media and the public. In fiscal year 2019 the team managed item requests (creating duplicate copies for review by a requestor) 2,300 times. Duplication is generally used for photographs, audio and video recordings as well as case documents. They also fielded 7,000 requests for service from internal staff members. Occasionally, members are called to testify in court proceedings. mpounded items can have varying lifecycles based upon the circumstances surrounding their impoundment; some are permanently retained while others are approved for release or “disposal.” As stated earlier, fiscal year 2019 saw 15,000 items approved for disposal. When an item has been approved for disposal, this can occur one of four ways: • Release to rightful owner • Sale at public auction • Item Destruction • Retention by the Town for use in its business operations as an asset he Property and Evidence team consists of seven dedicated team members – one supervisor and six technicians. The members individually have diverse backgrounds but T I the receipt, control, and disposition of police evidence and property seized, found, recovered or removed from prisoners. Property and Evidence personnel work in a specially equipped warehouse facility to maintain items in dry storage, cold storage and high-level secure storage. Team members follow OSHA guidelines and receive warehouse safety training including hazardous materials training and forklift operator certification. n fiscal year 2019, the team received for intake nearly 26,000 items and disposed of over 15,000 items including many items that were returned to the rightful owners. Gilbert Police employees routinely impound items for evidentiary value in criminal cases and for safekeeping in cases where property has been lost or found. Once an item has been cataloged into the Property and Evidence facility the team is responsible for its safe storage. When an item is needed for court or lab analysis, the team locates the item, removes it from storage and prepares it for safe movement to the appropriate destination. All movement is tracked – commonly referred to as a chain of custody. In fiscal year 2019 the team transported 6,100 items to crime labs for assorted analysis. The team regularly works with two crime labs in the Metro Phoenix Area. Post lab analysis, evidence items are re-cataloged and returned I T collectively they are recognized as a well-organized and successful high performing team. FY 2019 Annual Report | 7 G I L B E R T P O L I C E D E PA R T M E N T - F Y 2 0 1 9 A N N U A L R E P O R T About the About the Department Department Gilbert Police Department Retirements Maggie Davison Dispatch 2000-2019 Joseph Marin Lieutentant 1998-2018 Lourdes Ochoa Impound Hearing Technician 2007-2017 Years of Service Awards 30 Years David Bush Steven Shippee 25 Years Pete Rangel 20 Years Michael Angstead Lourdes Ochoa Colten Pearce Patrick Samuels Scott Zuberbuehler 10 | About the Department 15 Years Barbara Bird Mandy Breese Margo Chambers Jeremy Good Tyler Groth Timothy Roberts Christopher Timmons 10 Years Keith Bradshaw Mariann Copp Alicia Evsen Maria Gunter Ian Manning Jason Roman Brandon Wilson 5 Years Seth Brownell Danielle Covey Paul Demaree Amy Galbraith Amir Hobheidar Cerra Fleming-Hudson Tony Larrimore Jason Ochoa Brian Napolitano Roseann Reyes Joseph Rohr Kerry Sanguigni About the Department Service Excellence Employees of the Year Kyle Peterson "Robert D. Targosz Award" Uniformed Officer Scott Gallas Non-Uniformed Officer Lifesaving Awards Nick Alvidrez Andy Bates Sean Cruse Jim Dana Adam Dyas John Gillis Derek Hogan Steve Johnson Eddie Kobziak John Kramer Chad McRae Brent Meile Chris Robinson Jonathan Rogers Erin Sperry Jordan Truckenbrod Distinguished Service Maggie Davison Lee Youngs Brian Blunt Supervisor Teresa Flowers Civilan Employee David Boyd Police Support Meritorious Conduct Aaron Dunn Dan Hurd Mark Worden Steve Gilbert Dani Covey Justin Leach Patrick Nelson Brian Blunt Brian Hoyt Purple Heart Jeff Burnett FY 2019 Annual Report | 11 Gilbert Police Department 12 | About the Department About the Department Organizational Chart CHIEF OF POLICE CENTRAL PATROL ASSISTANT CHIEF OF POLICE SANTAN PATROL ASSISTANT CHIEF OF POLICE CRIMINAL INVESTIGATIONS SUPPORT SERVICES FY 2019 Annual Report | 13 Gilbert Police Department LIEUTENANTS COMMAND STAFF SERGEANTS DETECTIVES POLICE OFFICERS CIVILIANS P e r s o n n e l 14 | About the Department A l l o c a t i o n About the Department Personnel Allocation 130 Police Officers 173 Detectives 34 Sergeants 32 Lieutenants 10 Command Staff 7 Civilians Chief of Police: 1 Assistant Chief of Police: 2 Commanders: 3 Civilian Commander: 1 FY 2019 Annual Report | 15 Gilbert Police Department Budget Personnel Operating Subtotal % of Total Office of the Chief of Police Administration 2,274,750.00 Public Affairs 82,980.00 2,357,730.00 284,030.00 0.50% $ 82,980.00 $ 2,641,760.00 4.68% 284,030.00Subtotal 2,558,780.00 4.18% Office of Professional Standards OPS Admin 255,510.00- 255,510.00 0.45% Internal Affairs 429,100.00 30,100.00 459,200.00 0.81% 684,610.00 $ 30,100.00 $ 714,710.00 1.27% 22,871,260.00 1,951,150.00 24,822,410.00 43.98% Detention Transport 683,260.00 66,230.00 749,490.00 1.33% Enforcement Support 852,440.00 3,330.00 855,770.00 1.52% Civilian Patrol Technicians 265,610.00 25,910.00 291,520.00 0.52% 24,672,570.00 $ 2,046,620.00 $ 26,719,190.00 47.34% Investigations Admin 700,060.00 194,850.00 894,910.00 1.59% Special Assignment Unit 1,416,460.00 183,730.00 1,600,190.00 2.83% Financial Crimes Unit 947,450.00 69,160.00 1,016,610.00 1.80% Family Violence Unit 793,640.00 51,290.00 844,930.00 1.50% Special Victims Unit 1,381,310.00 79,390.00 1,460,700.00 2.59% Violent Crimes Unit 1,001,080.00 52,990.00 1,054,070.00 1.87% Property Crimes 1,316,210.00 66,370.00 1,382,580.00 2.45% Crime Scene Unit 203,970.00 583,940.00 787,910.00 1.40% Intel Unit 949,110.00 105,400.00 1,054,510.00 1.87% 8,709,290.00 $ 1,387,120.00 $ 10,096,410.00 17.89% Subtotal Patrol Division Patrol Subtotal Criminal Investigations Subtotal Special Enforcement Unit Special Operations Admin - SWAT Crime Suppression Team K-9 Unit 0.00% 174,710.00 172,550.00 347,260.00 0.62% 1,097,480.00 59,420.00 1,156,900.00 2.05% 411,050.00 53,880.00 464,930.00 0.82% School Resource 1,317,440.00 13,580.00 1,331,020.00 2.36% Traffic Unit 2,613,360.00 200,240.00 2,813,600.00 4.98% 3511 Tow Program Subtotal 323,520.00 19,300.00 342,820.00 0.61% 5,937,560.00 $ 518,970.00 $ 6,456,530.00 11.44% Support Services Support Services Admin 322,980.00 1,826,610.00 2,149,590.00 3.81% 2,952,170.00 82,660.00 3,034,830.00 5.38% Hiring 736,176.46 87,150.00 823,326.46 1.46% Planning and Research 190,620.00 2,300.00 192,920.00 0.34% Counseling Services 889,090.00 26,670.00 915,760.00 1.62% Crime Prevention 135,170.00 14,260.00 149,430.00 0.26% Property & Evidence 456,060.00 157,270.00 613,330.00 1.09% 1,176,670.00 11,750.00 1,188,420.00 2.11% Communication Records Training 16 | 497,493.54 250,820.00 748,313.54 1.33% Subtotal $ 7,356,430.00 $ 2,459,490.00 $ 9,815,920.00 17.39% Total $ 49,919,240.00 $ 6,525,280.00 $ 56,444,520.00 100% 88% 12% of Total About%the Department About the Department Community Livability Strategic Goal: Maximize the use of technology, data, and staff resources to conduct thorough and efficient criminal investigations. Supporting Goal: Maintain clearance rates higher than the national average for crimes of violence according to the FBI publication, Crime in the United States. Supporting Goal: Maintain clearance rates for property offenses that are higher than the national average according to the FBI publication, Crime in the United States. The clearance rate for FY 2019 is 48.4% The clearance rate for FY 2019 is 25.8% 60.0% 35.0% 56.9% 50.0% 40.0% 30.0% 51.9% 45.5% 43.8% 45.5% 45.5% 45.5% 25.0% 40.9% 30.0% 15.0% 10.0% 10.0% 5.0% 0.0% Q1 Q2 National Average Q3 Gilbert Average Q4 60.0% 50.0% 58.9% 58.9% 43.8% 56.9% 40.0% 58.9% 51.9% 40.9% 25.0% 20.0% 10.0% 10.0% 5.0% 0.0% FY19 Q3 Q1 Q2 27.1% 30.0% 20.0% Q2 20.8% 17.6% 17.6% 17.6% Q3 Q4 Gilbert Average 35.0% 58.9% 15.0% Q1 17.6% Supporting Goal: Maintain or exceed department clearance rates for property crimes as compared to the previous year. 30.0% 0.0% 22.7% National Average Supporting Goal: Maintain or exceed department clearance rates for crimes of violence as compared to the previous year. 70.0% 27.1% 20.0% 20.0% 0.0% 32.6% Q4 23.7% 22.7% 23.7% 23.7% 23.7% 20.8% Q1 Q2 FY19 FY17 & 18 Average 32.6% Q3 Q4 FY17 & 18 Average Supporting Goal: Verify address information, within the time limits established by police, for all sex offenders registered in the Town of Gilbert. Sex Offenders Requiring Verification Sex Offender Verifications Completed Q1 130 123 Q2 133 133 Q3 134 3 Q4 134 134 FY17 104 46 FY 2019 Annual Report FY18 531 393 | 17 Gilbert Police Department Community Livability Strategic Goal: Utilize data and technology to effectively and efficiently deploy personnel and resources to provide a timely response to calls for service (CFS). Supporting Goal: Establish average response time targets for each identified CFS priority level. (Note: “Average CFS response time” is defined as the time period from when the CFS is received to responder arrival). PRIORITY LEVEL Target Goal 0 Emergency 5.5 min 1 Urgent 6.5 min 2 High 15 min 3 Low 45 min 4 Report Only 60 min Q1 4:12 5:55 13:57 32:33 15:48 Q2 4:03 6:01 14:19 33:22 13:52 Q3 3:52 6:01 14:23 32:27 11:40 Q4 4:21 5:59 13:36 30:03 15:52 Average 4:07 5:59 14:04 32:06 14:27 Q3 83.8% 64.7% 68.3% 76.9% 95.7% Q4 75.9% 66.7% 69.7% 79.1% 94.4% Average 81.1% 66.0% 68.7% 77.0% 94.9% Supporting Goal: Meet CFS average response time targets as follows: • 80% of target for Priority 0 and 1 calls • 70% of target for Priority 2, 3, and 4 calls PRIORITY LEVEL Target Goal 0 Emergency 80% 1 Urgent 80% 2 High 70% 3 Low 70% 4 Report Only 70% Q1 80.3% 66.7% 68.3% 76.5% 94.6% Q2 82.5% 66.1% 68.6% 76.1% 95.0% Supporting Goal: Establish average dispatch time targets for CFS priority level 0 and 1 (Note: “Average dispatch time” is defined as from time call is received to dispatching/assigning units). PRIORITY LEVEL Target Goal 0 Emergency 90 sec 1 Urgent 90 sec Q1 22 sec 40 sec Q2 20 sec 38 sec Q3 22 sec 42 sec Q4 21 sec 48 sec Average 22 sec 42 sec Q4 98.1% 93.4% Average 98.8% 92.5% Supporting Goal: Meet established average dispatch time targets as follows: • 90% of target for Priority 0 calls • 90% of target for Priority 1 calls PRIORITY LEVEL 0 Emergency 1 Urgent 18 | Target Goal 90% 90% About the Department Q1 98.7% 93.7% Q2 99.4% 91.9% Q3 98.8% 90.9% About the Department Supporting Goal: Answer 90% of 911 calls within 10 seconds. Target Goal 90% Q1 92.6% Q2 94.1% Q3 94.3% Q4 94.6% FY18 93.8% FY19 93.9% FY18 98.0% FY19 99.1% Supporting Goal: Answer 90% of non-emergency calls within 30 seconds. Target Goal 90% Q1 98.7% Q2 99.2% Q3 99.2% Q4 99.2% Technology Leader Strategic Goal: Effective use of technology to enhance intelligence led policing. Supporting Goal: Maintain the lowest overall crime rate, based on total UCR Part I offenses per 1,000, of communities with a population greater than 100,000 in Arizona for calendar year. Achieve ranking within top five 100 largest US cities with the lowest overall crime rates based on total calendar year Part I offenses per 1,000 residents. Year Ranking 2015 National Ranking 1 2016 National Ranking 1 2017 National Ranking 2 Year Ranking 2015 Arizona Ranking 1 2016 Arizona Ranking 1 2017 Arizona Ranking 1 Property Crimes Reported Violent Crimes Reported 66 70 60 54 50 40 58 54 900 800 52 700 54 54 853 799 844 600 844 844 778 666 500 48 400 30 300 20 200 10 0 844 100 0 Q1 Q2 Q3 FY19 FY17 & 18 Average Q1 Q4 Q2 FY19 Q3 Q4 FY17 & 18 Average Total Crimes Reported 1,000 800 898 847 911 898 898 898 844 718 600 400 200 0 Q1 Q2 FY19 Q3 Q4 FY17 & 18 Average FY 2019 Annual Report | 19 Gilbert Police Department Economic Development Strategic Goal: Enhance the economic development plan by providing a safe environment. Supporting Goal: Maintain required school resource officer (SRO) staffing levels. STAFFING LEVEL Q1 Q2 Q3 Q4 Required SRO Staffing 9 9 9 9 Current SRO Staffing 9 9 9 9 Supporting Goal: Maintain a rating of 90% or greater for the citizens feeling safe based on the National Citizen Survey for the Town of Gilbert. 20 | COMMUNITY CHARACTERISTIC SATISFACTION RATE 2015 2017 2019 Overall feeling of safety 98.0% 96.0% 96.0% Safe in neighborhood 98.0% 98.0% 98.0% Safe downtown/commercial area 98.0% 98.0% 98.0% About the Department About the Department Economic Development Supporting Goal: Maintain or reduce traffic collision rates based on total number of collisions per 1,000 residents. Supporting Goal: Maintain or reduce alcohol and drug related traffic collision rates based on total drug/alcohol related collisions per 1,000 residents. (Population rates: 2018: 246,423 and 2019: 252,260 ) (Population rates: 2018: 256,423 and 2019: 252,260 ) 3.75 3.80 0.20 3.70 3.55 3.60 3.50 3.40 0.15 0.15 0.14 3.37 3.51 3.51 3.51 3.36 3.51 3.30 0.10 0.15 0.13 0.15 0.16 0.15 0.14 0.05 3.20 3.10 Q1 Q2 FY19 Q3 Q4 400 389 350 300 250 419 389 389 271 Q4 14,000 12,000 8,000 12,037 12,037 12,037 8,647 8,851 Q2 Q3 10,567 12,037 10,056 6,000 150 4,000 100 2,000 50 0 Q3 FY17 & 18 Average Supporting Goal: Maintain or increase officer initiated traffic and subject contacts. 10,000 340 331 Q2 FY19 389 200 Q1 FY17 & 18 Average Supporting Goal: Maintain or increase the number of “driving under the influence” (DUI) arrests. 450 0.00 Q1 Q2 FY19 Q3 FY17 & 18 Average Q4 0 Q1 FY19 Q4 FY17 & 18 Average FY 2019 Annual Report | 21 Gilbert Police Department Economic Development Supporting Goal: Maintain recidivism rates of less than 5% for domestic violence cases. 4.6% 5.0% 4.0% 3.0% 2.0% 2.8% 2.4% 2.8% 2.4% 1.6% 2.4% 2.4% Q3 Q4 1.0% 0.0% Q1 Q2 FY19 FY17 & 18 Average Supporting Goal: Maintain or reduce the number of juvenile criminal offenses (excluding curfew, alcohol, truancy, and tobacco violations). 250 226 226 181 200 150 226 192 226 188 197 100 50 0 Q1 Q2 FY19 Q3 Q4 FY17 & 18 Average Supporting Goal: Conduct court ordered counseling services within 30 days of court appearance or judicial order. Counseling Services Performed Within 30 Days of Meeting goal as of 6/30/2019 Appearance or Judicial Order 22 | About the Department About the Department Department Goals Supporting Goal: Maintain a ranking within the top five safest communities in the United States (100 most populated communities), and the safest in Arizona serving a population greater than 100,000, based upon FBI Uniform Crime Report Part I overall crime rates. Year Ranking 2014 National Ranking 2 2015 National Ranking 1 2016 National Ranking 1 Year Ranking 2015 Arizona Ranking 1 2016 Arizona Ranking 1 2017 Arizona Ranking 1 Supporting Goal: Maintain a rating of 90% or greater for the citizens feeling safe based on the National Citizen Survey for the Town of Gilbert. COMMUNITY CHARACTERISTIC SATISFACTION RATE 2015 2017 2019 Overall feeling of safety 98.0% 96.0% 96.0% Safe in neighborhood 98.0% 98.0% 98.0% Safe downtown/commercial area 98.0% 98.0% 98.0% FY 2019 Annual Report | 23 G I L B E R T P O L I C E D E PA R T M E N T - F Y 2 0 1 9 A N N U A L R E P O R T Statistics Statistics Gilbert Police Department Part I Index Crimes Monthly Breakdown - FY 2019 Criminal Homicide Forcible Rape Robbery Agg. Assault Total Burglary Residential Commercial Larceny/Theft * Theft From Vehicles Motor Vehicle Theft Arson Total Jul 0 6 2 8 38 29 9 223 88 12 1 290 Aug 0 3 2 9 23 17 6 214 66 10 0 261 Sep 0 3 2 13 36 26 10 231 83 12 3 300 Oct 0 8 2 16 50 35 15 277 101 16 1 370 Nov 1 5 4 8 28 20 8 209 57 18 4 277 Dec 0 4 5 5 27 23 4 220 52 8 2 271 Jan 0 4 4 11 32 24 8 194 48 7 2 254 Feb 0 2 4 8 19 15 4 183 50 9 2 227 Mar 0 3 3 13 34 26 8 182 43 6 0 241 Apr 0 7 3 20 29 20 9 208 63 14 1 282 May 0 10 4 5 41 33 8 217 55 9 0 286 Jun 0 3 2 12 31 25 6 212 75 17 1 278 YTD 1 58 37 128 388 293 95 2570 781 138 17 3337 Overview of Trends - FY 2015-2019 Criminal Homicide Forcible Rape 2 4 3 5 1 3 41 43 47 67 58 51 FY15 FY16 FY17 FY18 FY19 Average 26 | Statistics Robbery Agg. Assault Total Violent Crimes 24 32 41 47 37 36 136 127 106 126 128 125 202 206 197 245 224 215 Burglary Larceny/ Theft Vehicle Theft 607 584 480 469 388 506 2,756 2,701 2,681 2,845 2,570 2711 124 144 120 155 138 136 Arson Total Property Crimes Total Major Crimes 25 21 24 29 17 23 3,512 3,450 3,305 3,498 3,113 3376 3,714 3,656 3,502 3,743 3,337 3590 Statistics Arrests and Traffic Arrests Crime Category Adult Arrests Juvenile Arrests Total Criminal Homicide 0 1 1 Forcible Rape 4 0 4 Robbery 20 8 28 Agg. Assault 44 7 51 Burglary 34 7 41 Larceny/Theft 539 71 610 Vehicle Theft 20 12 32 Arson 1 1 2 Total Part I 662 107 769 Other Assaults 551 132 683 Fraud/ID Theft 58 3 61 Curfew 0 25 25 Drugs 976 173 1149 Alcohol 130 53 183 DUI 1008 15 1023 Total Part II 2723 401 3124 Total Arrests 3385 508 3893 Fatal Traffic Collisions Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Total Fatal Collisions 0 0 1 1 3 0 0 1 0 0 1 0 7 Deaths resulting from Collision 0 0 1 1 3 0 0 1 0 0 1 0 7 FY 2019 Annual Report | 27 Gilbert Police Department Communications Communications Section Operations Incoming 911 Calls All Other Calls Received Calls Dispatched Traffic Stops On-View Incidents Jul 5,335 11,769 5,163 3,483 8,314 Aug 5,708 12,168 5,208 3,500 8,910 Sep 5,557 11,555 5,053 3,200 8,353 Oct 5,533 11,839 5,995 2,731 8,131 Nov 5,497 11,219 5,492 2,467 7,755 Dec 5,759 13,910 5,689 3,120 8,721 Jan 5,670 13,508 5,618 2,890 8,812 Feb 4,918 12,050 5,060 2,728 8,075 Mar 5,927 13,532 5,728 2,890 8,338 Apr 5,816 13,463 5,538 2,971 8,599 May 5,974 14,503 5,812 3,854 9,304 Jun 5,454 12,686 5,318 2,846 8,766 67,148 152,202 65,674 36,680 102,078 Totals Phone Call Volume 16,000 14,000 13,910 11,769 12,168 12,000 11,555 11,839 Dispatched Calls vs. On-View Activity 10,000 14,503 13,532 13,508 13,463 12,686 12,050 11,219 9,000 7,000 6,000 8,000 5,000 5,708 5,335 5,557 5,533 5,497 5,759 5,670 5,927 5,816 5,974 4,918 5,454 9,304 8,812 8,075 7,755 8,338 8,766 8,599 5,995 5,163 5,208 5,053 Jul Aug Sep 5,492 5,689 Nov Dec 5,618 5,728 5,538 Mar Apr 5,060 5,812 5,318 4,000 2,000 2,000 1,000 0 Jul Aug Sep Oct Nov Incoming 911 Calls 28 8,721 8,131 3,000 4,000 0 8,353 8,000 10,000 6,000 8,910 8,314 | Statistics Dec Jan Feb Mar All Other Calls Received Apr May Jun Oct Calls Dispatched Jan Feb On-View Incidents May Jun Statistics Use of Force Firearms Displayed/Used Total Incidents Non-Lethal Force Displayed Total Incidents Type of Force Firearms displayed Incidents 315 1 4 10 0 330 Firearms used Less lethal munitions used Restraint Chair PIT Maneuver Total Type of Force Focused strikes Incidents Impact weapons K-9 Pressure points Take downs Taser displayed Taser used O.C. spray Control holds FSDD RIPP Stop Sticks Total Use of Force Ratios - Total Events 19 1 2 13 93 22 8 1 137 4 13 1 314 Q1 Q2 Q3 Q4 Total Use of Force events vs. CFS 224/42,849 176/41,783 141/41,631 203/43,337 744/169,600 Ratio per CFS 1use of force per 191CFS 1use of force per 237 CFS 1use of force per 295 CFS 1use of force per 214 CFS 1 use of force per 229 CFS Use of Force events vs. Arrests 224/2,172 176/2,203 141/1,720 203/1,966 744/8,061 Ratio per Arrests *CFS = Calls for Service 1 use of force per 1 use of force per 1 use of force per 1 use of force per 1 use of force per 10 arrests 13 arrests 12 arrests 10 arrests 11 arrests Pursuits Terminated by the department 6 Not terminated 0 Terminated by Precision Intervention Technique (PIT) maneuver 0 Total pursuits 6 Pursuits within policy 1 FY 2019 Annual Report | 29 Gilbert Police Department Internal Affairs Classification of Complaints (allegation only) Total Alleged/ Total Sustained Complaint 321.5.1 (a) Failure to follow verbal or written orders 29/19 321.5.1 (c) Violation of federal, state, local or administrative laws, rules or regulations 16/10 321.5.3 Discrimination, Oppression or Favoritism 8/0 321.5.6 (a) Unauthorized intentional release of confidential or protected information as a result of position in depart 2/0 321.5.7 (b) Unsatisfactory work performance performing or carrying out proper orders/ instructions of a supervisors 5/4 321.5.8 (a) Failure to disclose, misrepresent facts or make false statements on any application, form or document 1/1 321.5.9 (1) Failure to perform duties in an impartial manner. 3/0 321.5.9 (2) Disparaging or demeaning the age,disability,ethnicity,gender of any person,race,religion 1/0 321.5.9 (22) Failure to exercise care or control in the use of department equipment,property,materials or facilities 1/1 321.5.9 (31) Operating a department vehicle Involved in a traffic accident/collision classified as preventable 23/22 321.5.9 (33) Violation of the vehicular pursuit policy. 7/5 321.5.9 (44) Using discourtesy,disrespectful,profane language/gestures directly or indirectly to any member or citizen 14/2 321.5.9 (47) Failure to provide proper care of any person in the custody of the Department. 1/1 321.5.9 (48) Mistreatment of any person or prisoner 3/0 321.5.9 (49) Failure to properly search a prisoner. 1/0 321.5.9 (50) Exhibit insubordination, disrespect, gestures, or language of a coarse, profane or insolent nature 7/2 321.5.9 (51) Willful disobedience of department rules or orders. 2/2 321.5.9 (52) Ignorance of department rules, orders or policies, federal, state and local laws. 5/1 321.5.9 (53) Failure to notify commanding officer of any circumstance that affects a member's ability to perform duties 1/1 321.5.9 (58) Incompetence and/or inefficiency in performance. 1/1 321.5.9 (6) Divulging official Department confidential information to anyone except who is authorized 3/3 321.5.9 (62) Unnecessary or improper use of force. 18/2 321.5.9 (63) Improper disposal of seized property or evidence. 1/0 321.5.9 (65) Failure to secure and/or control property belonging to a person detained or arrested by a member. 3/2 321.5.9 (70) Failure to complete written report as directed by policy 5/4 321.5.9 (74) Conduct unbecoming an officer/member. 9/4 321.5.9 (75) Unsatisfactory performance and/or unwilling to perform assigned job responsibilities 31/19 321.5.9 (76) Untruthfulness by false, deceptive, misleading, omitted statements, actions or documentation. 3/1 321.5.9 (80) Failure to report accurately. 9/1 Conduct That Is Deemed Incompetent 1/1 Pursuit Review 7/0 *15 cases active/pending complaints, not included in allegations. 30 | Statistics Statistics Classification of Complaints (allegation only) Findings Total ComplaintsSustained No. Sustained 110 Internal Complaints: Sustained 80 External Complaints: Sustained 30 Total Sustained vs. Total Investigations 110/156 Internal Affairs Case Ratios Cases vs. CFS 156/169,600 Case ratio per CFS 1 case per 1,087 CFS Cases vs. Arrests 156/8,061 Case ratio per Arrests 1 case per 52 Arrests CFS = Calls for Service FY 2019 Annual Report | 31 G I L B E R T P O L I C E D E PA R T M E N T - F Y 2 0 1 9 A N N U A L R E P O R T 32 | Gilbert Police Department Honoring their Memory 34 | Gilbert Police Department Kathy A. Sanks Administrative Assistant Served 1996 - 2004 Robert D. Targosz Police Officer Served 1994 - 2006 Eric L. Shuhandler Police Lieutenant Served 1994 - 2010 Debra Hartin Police Detective Served 2001 - 2016 FY 2019 Annual Report | 35 G I L B E R T P O L I C E D E PA R T M E N T FY 2019 ANNUAL REPORT