TRAVEL REDUCTION PROGRAM 2020 ANNUAL REPORT JULY 1, 2019 - JUNE 30, 2020 Maricopa County Air Quality Department Working to improve the air of Maricopa County so customers, residents, and visitors can live, work, and play in a healthy environment. 3800 N Central Avenue Suite 1400 Phoenix, Arizona 85012 602-506-6750 TRP main line (8am - 5pm weekdays) Maricopa.gov/AQ | CleanAirMakeMore.com TRAVEL REDUCTION PROGRAM FY2020 AT A GLANCE The department initiated revisions to Maricopa County Trip Reduction Ordinance P-7. The department held two stakeholder meetings and announced the Notice of Ordinance Making. The revision is anticipated to be approved November 2020. On March 20, 2020, TRP implemented a variance to reduce the burden on businesses during the Novel Coronavirus 2019 (COVID-19) pandemic. The variance allowed employers to postpone completing annual surveys, submitting travel reduction plans, and implementing plan measures. TRP has become a paperless work environment. Employers are transitioning from paper surveys to the electronic internet version. This conversion will substantially reduce paper waste and lower expenditures. PROGRAM PARTICIPATION 1 ,174 PARTICIPATING EMPLOYERS AT 3,046 WORK AND SCHOOL SITES TOTAL PARTICIPANTS 648,492 EMPLOYEES 155,267 STUDENTS Data represented in this report have been affected by the COVID-19 TRP Variance. SURVEYED 664,054 EMPLOYEES AND STUDENTS SURVEY RESPONSE RATE FY19 66.88% FY20 65.89% SURVEY TYPE DISTRIBUTED 42% PAPER SURVEYS 58% E-SURVEYS PROGRAM ACCOMPLISHMENTS POLLUTION PREVENTED TONS , 40,708 LBS 5 292 DAILY ANNUALLY COMMUTING MILES REDUCED 3,846,898 961,724,500 MILES DAILY MILES ANNUALLY TOTAL EMISSIONS REDUCTIONS IN TONS* FY CO VOC NOX 2020** 4531.0 386.8 366.2 2019 5995.9 505.7 2018 6102.7 2017 2016 PM10 TOTAL 7.9 5292 502.2 9.8 7014 539.9 536.3 10.1 7189 6503.3 573.0 655.8 10.8 7743 6969.4 602.1 711.6 10.8 8294 USAGE RATES SOV/MT* RATES SOV SOVMT FY19 72.47% 74.64% FY20 69.77% 72.08% *SOV/MT= single occupancy vehicle / miles traveled CO = carbon monoxide VOC = volatile organic compounds PM10 = particulate matter 10 micrometers and smaller NOx = nitrogen oxides * The data may vary throughout the FY based on modeling formulas from the Environmental Protection Agency. The FY2020 data were calculated using the most current formula. ** FY2020 emissions reductions data appear substantially lower due to significantly reduced survey response rates associated with the COVID-19 TRP Variance. AMU RATES BY TRIPS* CARPOOL BUS BIKE 9% 2% 0.8% WALK TELEWORK OTHER TOTAL AMU 0.9% 5% 4% 25% *'Other' and 'Total AMU' totals do not include alternative fuel vehicles. PLAN REVIEW AND MONITORING FY19 1192 1194 466 685 PLANS AND AUDITS COMPLIANCE FY20 901 PLANS RECEIVED 946 PLANS APPROVED 421 SITE AUDITS 518 PHONE AUDITS COMPANIES FOUND IN COMPLIANCE FY19 FY20 OUTREACH 9 200 CUSTOMER SERVICE RATING 17 out of 17 Customer Service Feedback Form entries rated their overall experience with the TRP as ‘outstanding’ or ‘good’. EMPLOYERS RECEIVED DEVELOPMENT ASSISTANCE Employers received TRP program development assistance including regulatory and compliance education and general program development assistance. 4,036 PEOPLE REACHED Individuals reached by TRP staff participating in 27 outreach events. EMPLOYERS CONTACTED FOR PROGRAM COMPLIANCE FY19 FY20 304 222 53 33 Employers were contacted to determine compliance with Arizona Statutes and the Maricopa County Ordinance. New employers with 50 or more employees at one work site that were added to the program. 99.4% 100% PRE-SURVEY AND PRE-AUDIT SITE VISITS TRP staff completed nine visits to Maricopa County employers for program compliance assistance. 100%