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Learn more at www.MayoClinicHealthSolutions.com or call 800.430.9699 Proudly Serving Arizona Cities and Towns Construction Development Agreements Environmental Law Employment Intellectual Property Litigation Open Meeting Procurement Public Finance Real Estate PHOENIX: TUCSON: 201 EAST WASHINGTON STREET, SUITE 800 ONE SOUTH CHURCH AVENUE, SUITE 1900 www.gustlaw.com PHOENIX AZ 85004-2327 TUCSON AZ 85701-1627 602.257.7422 520.628.7070 Published for the League of Arizona Cities and Towns 1820 West Washington Street Phoenix, AZ 85007 Phone: (602) 258-5786 Fax: (602) 253-3874 Web: www.azleague.org EXECUTIVE COMMITTEE President: Boyd Dunn, Mayor, City of Chandler Vice President: Robert Walkup, Mayor, City of Tucson Treasurer: Larry Nelson, Mayor, City of Yuma COMMITTEE MEMBERS Marie Lopez Rogers, Mayor of Avondale Doug Von Gausig, Mayor of Clarkdale Gilbert Lopez, Councilmember of Coolidge Byron Jackson, Mayor of Eloy Steve Berman, Mayor of Gilbert Elaine M. Scruggs, Mayor of Glendale Fernando Shipley, Mayor of Globe Jim Cavanaugh, Mayor of Goodyear Monica Badillo, Mayor of Hayden Mark Nexsen, Mayor of Lake Havasu City Scott Smith, Mayor of Mesa Paul Loomis, Mayor of Oro Valley Kenny Evans, Mayor of Payson Bob Barrett, Mayor of Peoria Greg Stanton, Councilmember of Phoenix Harvey Skoog, Mayor of Prescott Valley Lynne Skelton, Mayor of Sahuarita Mary Manross, Mayor of Scottsdale Gerry Whipple, Councilmember of Show Low Robert Strain, Mayor of Sierra Vista Mark Mitchell, Councilmember of Tempe Bob Rivera, Mayor of Thatcher LEAGUE STAFF Executive Director: Ken Strobeck Editor: Matt Lore Asst. Editor: Marisa Hoskins Design and Layout: Jordan Sinek and Randle Kuehner Published by Winter 2009 Departments 06 Message from the President 09 Message from the Executive Director 10 At the Capitol What Our Legislators Have to Say 19 20 Questions Every City/Town Should Ask About Tourism 21 State Agency Update: Department of Tourism Cities & Towns: Essential to a Successful Tourism Industry in Arizona 24 City/Town Feature Payson: Drawing Tourists with Its Scenic Beauty and Great Local Events 28 30 Index of Advertisers ©2009 Naylor, LLC. All rights reserved. The contents of this publication may not be reproduced by any means, in whole or in part, without the prior written consent of the publisher. Published January 2009/LAZ-B0109/8026 www.azleague.org Feature 12 Advertiser.com Naylor, LLC 5950 NW 1st Place Gainesville, FL 32607 Phone: (800) 369-6220 Fax: (352) 331-3525 Web: www.naylor.com Publisher: Tracy Tompkins Naylor Editor: Thea Galenes Project Manager: Albert Quintero Marketing & Research: Lauren Williams Publication Manager: Krys D’Antonio Account Representatives: Meghan Alty, Debbi Brown, Jeff Bunkin, Al Clements, Jim Dielschneider, Shane Holt, Norbert Musial, Megan Sapp, Michael Williams, Cherie Worley Layout and Design: Kayti Taylor Advertising Art: Effie Monson 12 Two Heads are Better Than One The Benefits of City/Town and CVB Partnerships 19 24 On the cover: ©2006 Kerrick James - Top Row Left, Steve Craft Photography - Top Row Center, ©2006 Kerrick James - Top Row Right, ©shutterstock.com - Middle Row Left, ©David H. Smith - Middle Row Center, ©David H. Smith - Bottom Row Left, © 2007 Geoff Gourley Photography All Rights Reserved - Bottom Row Right 5 Message from the President The Is your city or town doing all it can to take advantage of tourism? focus of this issue of Arizona City & Town is tourism. Like many of the critical pieces of the Arizona economy, tourism has been touched by the recent breakdown of the country’s financial systems. However, Arizona will always survive tough times in this particular market because of what we have to offer: remarkable natural attractions like the Grand Canyon, Lake Powell and the red rocks of Sedona. But we also have tremendous weather that really sets us apart from most of the country. There is no doubt that tourism is an economic driver for the state, as well for areas like the Rim country and cities from Nogales to Scottsdale to Prescott. Those who come to explore our state’s wonders take back more than memories — perhaps a desire to stay and raise a family here…or grow a business. From a local perspective, I know that much of Chandler’s tourism activity comes from those who stay a few extra nights after a business trip to enjoy some shopping or golf. Is your city or town doing all it can to take advantage of this industry niche? In down economic times, we must all get creative to drive visitors to our doorsteps. Whether that includes our climate, amenities, historic downtowns, scenic vistas or your own particular and unique attraction, we should now more than ever work to bring tourism dollars to our borders. Cities and towns will benefit, as will our state as a whole. Of course, as we set our own vacation plans for the New Year, think Arizona first. There’s more than enough to explore without leaving home. Sincerely, Boyd W. Dunn League President Mayor, City of Chandler W.C. Scoutten, Inc. 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How do yo Formerly Tischler & Associates, Inc. www.tischlerbise.com • (800) 424-4318 OUR ARIZONA CLIENTS INCLUDE: n Development Fees (over 600) n Fiscal Impact Analysis (over 500) n Revenue Strategies n Capital Improvement Plan n Fiscal Software • Apache County • Apache Junction • Avondale • Buckeye • Bullhead • Camp Verde • Carefree • Casa Grande • Cave Creek • Cochise Co. • Coolidge • El Mirage • Eloy • Flagstaff • Fort Mojave Fire Dist. • Glendale • Goodyear • Lake Havasu City • Maricopa • Navajo Co. • Northwest Fire Dist. • Peoria • Phoenix* • Pinal Co. • Pinetop-Lakeside • Prescott • Queen Creek • Scottsdale • Sedona • Show Low • Sierra Vista • Snowflake • Springerville • Surprise • Taylor • Tucson* • Yuma * Private Sector 351985_Tischler.indd 1 „ Engineering, Planning, Landscape Architecture, Building and Safety, and Program/ Construction Management „ Geotechnical Engineering, Material Testing and Inspection „ Environmental Consulting, Construction Remediation, and Engineering „ Financial and Economic Consulting „ Homeland Security and Public Safety „ Sustainability, Energy Efficiency, Water Conservation, and Renewables 8 406649_Willdan.indd 1 10/15/07 12:25:14 PM extending your reach www.willdan.com Engineering 800.424.9144 | Geotechnical 714.634.3318 | Sustainability 925.556.2600 Environmental 800.424.9144 | Financial 800.755.6864 | Homeland Security 877.818.5621 10/31/08 AM Arizona City9:31:50 & Town Message from the Executive Director No one can dispute that tourism has been one of Arizona’s oldest and most profitable businesses. In today’s sluggish Arizona economy, it’s popular to say we need brand new ideas to diversify our revenue base in order to better weather various financial ups and downs. But are there any truly new ideas? Not really. Most of them are variations on old themes, or recycled ideas dressed up in new coverings. Tourism is one of those “old” Arizona ideas that needs to be re-examined and updated to fit in with today’s economic realities. No one can dispute that tourism has been one of the state’s oldest and most profitable businesses. In addition to having great natural wonders that draw visitors, one of Arizona’s historic Five C’s — climate — has drawn tourists to the state for the better part of a century. Fortunately, that same climate is still here today and is still attractive to great masses of cold-climate residents. In this issue of Arizona City & Town, we examine tourism and its integral partnership with municipalities as a way to keep this important sector innovative and successful. Working cooperatively, the tourism business is a win-win for the entire state. Cities realize revenue from the activities of visitors and, in exchange, we invest in more infrastructure and attractions that meet the needs of tourists. But, this is not the tourism business of 50, or even 20, years ago. Today, cities across the entire state are making investments in downtown “theme” areas, spring training ballparks, convention centers, airports and other modern facilities that both attract as well as enhance the experience of out-of-state and in-state visitors. Tourism will continue to be one of Arizona’s most important industries, but it is one that cannot be taken for granted. There is intense global competition for the tourism dollar, and we need to work consistently to make our tourism “product” one of the best in the world. I hope you will find the articles and ideas expressed in this issue helpful in making your community a tourism success story. Sincerely, Ken Strobeck Executive Director Water & Wastewater Alternative Procurement Specialists Design Builders Fann Environmental  Construction Manager @ Risk  Design Build  Job Order Contracting E In-House Design E Contract O&M E Single Point of Responsibility E FANN ENVIRONMENTAL, LLC DESIGN BUILDERS [ CALL TODAY: 928-778-5335 404897_FANN.indd 1 www.azleague.org 10/28/08 9:08:36 AM 9 At the Capitol What Our Legislators Have to Say We asked several state legislators the following question: Rich Crandall Nancy McLain Meg BurtonCahill 10 “The most critical piece of advice I have for anyone hoping to work together on Arizona’s economy is to simply keep the lines of communication open. The challenges most cities, counties and the state are going to face over the next three years will be unprecedented. It is going to take tremendous creativity for business development to succeed in this environment. We have a councilman in Mesa who hosts a quarterly breakfast with various city, county and state leaders just to talk about working together.” — Representative Rich Crandall, District 19 “In order to compete with surrounding areas, the state has to decrease the tax burden on business, both for existing companies and to encourage relocations. The cities need to complement this action by NOT increasing their business taxes and by reducing license and fee costs as much as possible. “If there are regulations now in place that inhibit cities’ abilities to attract new business to their areas, especially in the ‘rural’ counties, the state should remove them. The local people know best what they should and should not do to bring industry and jobs to their areas.” — Representative Nancy McLain, District 3 “State, county and city governments must work cooperatively with an eye to improve not only Arizona’s economy, but also the future of Arizonans, by improving workforce quality and infrastructure of new developments or preservation of historic buildings/sites. “Boosting Arizona’s tourism could also be a cooperative campaign between the state and cities to highlight historic sights in our state, showcase cities that incorporate business growth with family-friendly activities to entice out-of-state business to relocate and tourists to visit.” — Senator Meg Burton-Cahill, District 17 Arizona City & Town At the Capitol “How can the state and the cities work together to improve the vitality of Arizona’s economy?” Rebecca Rios Lucy Mason “This upcoming session will undoubtedly be one of the most challenging in recent state history. In order to ensure Arizona’s economic vitality, it is imperative that State Legislative leaders be mindful of the fact that we are partners with our city and town leaders, that we are responsible for serving the same constituency and, lastly, that we take caution in minimizing the economic impact on our local governments. Together, the state and cities should continue to look for ways to maintain fiscal efficiency while still providing critical services to Arizonans. In doing this, we can address the current shortfall yet still prepare for Arizona’s future.” — Senator Rebecca Rios, District 23 “I think that economic development is going to be the main driver that will bring Arizona out of the economic slump we’re in right now. The energy opportunities we have with the new technologies to help reduce the amount of energy, whether it’s solar, geo-thermal, bio-mass or hydroelectric — all the natural resources that we have in this state — we need to utilize for sustainability and for the next wave of growth we are going to have. We need to build these infrastructures now.” — Representative Lucy Mason, District 1 The League of Arizona Cities and Towns is grateful to these legislators for their time and insights. We look forward to working with them and their colleagues in the upcoming session. Now, more than ever, all levels of government must work as partners to see the state through these tumultuous economic times. The League of Arizona Cities and Towns has been the voice at the capitol for Arizona’s municipalities since 1937. Whenever you have a question or comment about legislative issues please call the League for assistance. www.azleague.org 11 Image Courtesy of the Arizona Offi ce of Tourism ARIZONA’S TOURISM INDUSTRY BRINGS IN MORE THAN 33.6 MILLION DOMESTIC AND INTERNATIONAL VISITORS EACH YEAR. Two Heads Are Better Than One The Benefits of City/Town and CVB Partnerships Arizona is an amazing state with an enormous variety of spectacular natural features, world-class hotels, resorts, guest ranches and cozy bed and breakfast retreats. Rich in diversity, culture and quality of life, with incredible opportunities for businesses and employment, it is a place people want to be — as exemplified by the annual influx of visitors and the nearly 6 million people who call Arizona home. The cities and towns of Arizona are at the heart of making the state a great place to live, work and play with a monumental economic impact. More than 80 percent of the state’s residents live in incorporated cities and towns, producing 91 percent of the state income tax revenues and 93 percent of the state sales tax revenues. In today’s challenging economy, with the state facing major budget deficits and declining tax revenues, the tourism industry is one BY SHERRY HENRY EXECUTIVE DIRECTOR, THE ARIZONA TOURISM ALLIANCE 12 Arizona City & Town of the state’s greatest export products. The industry brings in more than 33.6 million domestic and international visitors each year, who spend nearly $19 billion dollars, which equates to almost $51 million pumped directly into the state’s economy every day! In addition, tourism is the only export industry that brings prosperity to all 15 Arizona counties and is second only to the microelectronics industry in generating earnings for Arizona residents. Now more than ever, there needs to be increased synergy between cities and towns and their respective convention and visitor bureaus (CVBs). Cities and towns from all parts of the state benefit from the tourism industry, and by partnering (or increasing collaboration), cities and towns can assist at an even higher level in keeping visitors coming and those important dollars flowing into the state. As one of the fastest growing states in the country, statistics indicate the great majority of residents visited the state prior to relocating their families, their businesses or their corporate headquarters. CVBs throughout the state, in harmony with the Arizona Office of Tourism and the private sectors, regardless of size, share the same main passion and goal: to bring visitors to their area and ultimately to the entire state. Cities and towns that collaborate and develop partnerships with their CVBs reap a variety of rewards, from instant revenues to long-term economic development opportunities. The CVBs spend marketing dollars to promote their respective cities and areas to the entire spectrum of visitors, families, individuals, business travelers, groups and conventions. They also provide statistics to support feasibility studies for hospitality-related projects such as hotels, conference centers, shopping opportunities and other development. They can conduct studies about how the city is perceived by visitors so that cities do not have to research this on their own. This valuable information is then used in conjunction with the cities and towns to further target the marketing programs. A Variety of Ways to Partner As the old adage states: “Two heads are better than one.” This was never a more powerful statement than now, and communication between cities and CVBs can produce amazing results. To begin or enhance the process, here are some ideas to stimulate the shared creativity. 1. Appoint an elected official to serve on the CVB board of directors; this person would communicate and share news and needs of the city and receive bureau information in return. 2. To further communication, have leadership from the bureau (the president or executive director) participate with the city’s tourism committee or division as well as the economic development committee — again, for the exchange of vital information. 3. Hold regular meetings between the mayor, city council and CVB board of directors for strategic planning and creative brainstorming, as well as funding support of mutually beneficial events for the area. ©2006 KERRICK JAMES www.azleague.org 13 We can help you avoid unexpected twists, turns and face-plants. It’s easy to get turned around when insuring public entities—street signs one day, a school or maybe even a water park the next. At Travelers, we have dedicated risk control and claim services for any project that lands on your desk. Every step of the way, we’ll be your trusted partner to spot and minimize risks, efficiently handle claims and help you make informed decisions. For a partner who’s in-synch with the twists and turns of your community’s needs, contact your local independent agent. travelers.com ©2008 The Travelers Companies, Inc. All rights reserved. The Travelers Indemnity Company and its property casualty affiliates. One Tower Square, Hartford, CT 06183 407136_TheTravlers.indd 1 11/11/08 3:18:47 PM CSE Insurance Group Since 1949 Since 1946 CSE has been providing quality auto and home insurance to civil servants and their families as well as the general public. Check out our new lower rates in Arizona plus an additional discount for qualifying public employees. For an agent near you please call 1-800-CSE-1220 or connect to us on the web at www.CSEinsurance.com. © 2008 Civil Service Employees Insurance Group 14 409244_CSE.indd 1 11/20/08 AM Arizona City11:24:41 & Town Feature Article: Two Heads are Better Than One 4. Form a committee consisting of city staff and bureau staff leaders who will develop criteria and analyze event sponsorship requests to make recommendations to the city council as to their value and projected revenues. 5. Collaborate with the bureau on public relations campaigns to tell the story of the community, local events and their benefits. Provide this information to the local media as well as visiting media and media across the country and internationally. Visiting travel writers and organizations such as AAA can generate millions of dollars in media exposure. 6. Create combined campaigns for advertising and marketing strategies — and even branding, which links the combined message for the bureau and the city for the CVB to market. Such campaigns have proven to be successful for maximizing advertising dollars and targeting specific markets. ©DAVID H. SMITH In today’s challenging economy, the tourism industry is one of the state’s greatest export products. 7. CVBs and city management can work together to analyze the city’s amenities that affect visitors and residents. CVBs have been successful in conducting “destination planning” task forces combining leadership from all facets of the community to develop long-range strategic plans and recommendations for areas of improvement and enhancement, such as adding sports facilities for amateur competitions, an arts facility, or pedestrian-friendly areas like walking malls and bicycle paths. 8. Combined lobbying on specific issues at the city, state and national level is another major benefit of partnering with the CVBs, who often have a lobbyist, or belong to an organization such as the Arizona Tourism Alliance, a statewide advocacy organization who has a full time lobbyist. An added bonus is that www.azleague.org 15 ©2007 GEOFF GOURLEY PHOTOGRAPHY The Alliance represents all of the state’s CVBs and communities and is available to assist with specific challenges from bed tax issues to initiatives. 9. One of the major advantages of partnering with a CVB is to work together to bring in large events which add increased sales tax and bed tax dollars to the city coffers. The CVB acts as a conduit between the city and the event producers, and as an agent for the event and the city, assists with hotel room blocks, transportation, and services needed to make the event a success. • • Cities and towns that develop partnerships with their CVBs reap a variety of rewards, from instant revenues to long-term economic development opportunities. There are many examples of exciting, successful partnerships already in place throughout the state. Just a few of these include: • In Tempe, the city and CVB partnered to secure the Ford Ironman of Arizona for Tempe and the Tempe Town Lake area as an annual event. This event has now increased to twice a year and features more than 2,000 participants who stay an average of seven days for each competition. • A combination of the CVBs and the cities of Phoenix, Tempe, Scottsdale and Mesa collaborated to bring the P.F. Chang’s Rock ’n Roll Arizona Marathon and Half Marathon, which now 16 • • draws more than 30,000 participants with an economic impact of more than $40 million annually. The Scottsdale CVB considers its recent 20-year agreement between the city of Scottsdale, the Scottsdale CVB and the Fiesta Bowl to be a classic example of the benefit between the city and the CVB. Since the partnership was formed two years ago, the Scottsdale market area’s occupancy, rate and revenue per available room have been significantly higher than the rest of the Valley. In Sierra Vista, the CVB is a component of the city with all of the advantages of CVB departments. In harmony with the city, the CVB is able to partner with event planners in the area to bring events to the area such as the Poetry & Music Gathering and the Southwest Wings for Birding Festival. In the northern section of the state, the Flagstaff CVB, funded by its bed, board and booze taxes, is a section of the city government. Reporting to the city manager and Council, the CVB is a member of the Economic Vitality Division, which includes community investments, the airport and the CVB, which is responsible for all of the direct marketing for the city. Its goal, like other CVBs, is to increase taxes for the benefit of the entire city and have the generated funds benefit arts and sciences, parks and recreation, beautification and economic development. Sedona’s CVB is an integral part of the Chamber of Commerce and its tourism department. Through their combined efforts, in partnership with the city of Sedona, Highway 179 from I-17 to Sedona is being widened and will offer much easier access for the millions of visitors who delight in visiting the Red Rock Country. Arizona City & Town Feature Article: Two Heads are Better Than One What if a City Doesn’t Have a CVB? The focus of this article has been partnerships and collaboration between cities and towns and CVBs; however, cities and towns that have no CVB still have many opportunities to partner with CVBs in their local areas or with local tourism entities, such as Chambers of Commerce, or other cities and towns. An example of successful collaboration is the Arizona Salsa Trail, which won the 2008 Governor’s Tourism Award for Innovative Promotions. Initiated by the Graham Chamber of Commerce’s Visitor and Tourism Council, six cities in three counties created a “trail” of Mexican restaurants, a tortilla factory and a chili farm and developed a successful tourism product that brought visitors and revenue to the southeastern part of the state. Tourism industry-generated taxes fund critical programs for Arizona residents. Business development and attraction are key components of Arizona’s economy, and the tourism industry is a driving force in establishing the “quality of life” message and amenities that are necessary to make Arizona an attractive place to visit, work and live. CVBs play a major role in protecting and promoting this valuable export industry. All of Arizona and its citizens will benefit from increased and expanded partnerships, be it between cities and towns and CVBs or cities and towns and other tourism entities. Opportunities for all are unlimited, fueled by mutual creative vision and passion. ● ©SHUTTERSTOCK.COM 356364_CAP.indd 1 www.azleague.org The author would like to thank all of the state’s convention and visitor bureaus, the Arizona Office of Tourism and Barry Aarons of the Aarons Company, lobbyist for the Arizona Tourism Alliance, for their input and continued efforts on behalf of the Tourism Industry. 11/21/07 2:49:33 PM 17 Great Employees...serving Great Clients...building Great Communities...in the Great State of Arizona since 1984.... • Land Development • Water Resources Maintenance • Water/Wastewater • Structures • Transportation/Traffic Management • Surveying • Construction Management Software Phoenix Goodyear Mesa Tucson for Public Works 602.335.8500 · www.woodpatel.com 380276_Wood.indd 1 4/24/08 8:06:32 AM and Water Resources IN THE HEAT OF CHALLENGE, WE ENGINEER THE RIGHT SOLUTION. 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Does your city encourage arts in your public areas? 7 City history is especially important in Arizona. Does your city have a program to identify and interpret local history? 8 12 Does the local planning function address tourism as a city priority? 16 Does the city public information function supply support and assistance to the local tourism efforts? 17 Is your city sensitive to its “brand image” in the tourism field, and does your city help brand your area for visitors? Is the quality of local museums important to tourism success? Has the city identified the public lands most critical to tourism success? Has the city identified the public buildings most important to tourism, and are these buildings kept in competitive condition? 10 13 To what extent has your city identified its future tourism needs and opportunities? 9 How satisfactory is local signage from the standpoint of visitors? BY DOUG HARMAN TOURISM CONSULTANT TO THE TEXAS AND U.S. TRAVEL INDUSTRIES www.azleague.org 11 Are the local police sensitive to the needs of the visitors in the area? Image courtesy of the Arizona Offi ce of Tourism 1 Is economic development through tourism a priority? 14 Are local parks and open spaces important to visitors? Does the city control or manage buildings or sites important to heritage tourism? 15 Has the city gathered data about visitors’ experiences with the city? 18 Since local sales tax returns are important for local economies, does the city make shopping easy for visitors? 19 20 Are there key corridors to and in your city that are especially important from a visitor standpoint, and are these corridors given special attention? 19 401467_Associated.indd 1 10/6/08 9:39:06 357245_Harris.indd AM 1 11/14/07 1:58:22 PM Providing Investment Management to the Public Sector for Over 28 Years Arizona’s Choice for Bond Counsel With more than 100 years of collective experience, Squire Sanders has been Arizona’s top choice for public finance law for nearly 30 years. For seven years straight, we have been ranked No.1 in dollar volume as bond counsel in Arizona. That’s because we offer creative, value-added legal services that get results in the • $33 billion of Public Sector Assets under Management • Individual Portfolio Management for General Funds and Bond Proceeds public finance arena. For additional information contact: Phoenix +1.602.528.4000 www.ssd.com 20375555_Squire.indd 1 Lauren Brant Managing Director Cynthia Sneed Senior Managing Consultant 2375 E. Camelback Road Suite 5118 Phoenix, AZ 85016 (602) 387-5187 5/8/08 8:02:27396317_Public.indd AM 1 1:49:39 PM Arizona City8/21/08 & Town State Agency Update Department of Tourism Cities and Towns: Essential to a Successful Tourism Industry in Arizona You can travel to any city or town in Arizona and notice something they all have in common: a reliance on tourism. In fact, tourism is one of the few industries that impact all 15 counties in Arizona. Tax revenue generated by travel spending represents a net benefit to communities throughout the state. Arizona’s tourism industry is a multibillion dollar business. In fact, in 2007, the Grand Canyon State hosted a total of 35.2 million overnight travelers who directly spent $19.3 billion throughout the entire state. This direct spending generated $2.7 billion in local, state and federal tax revenue annually, equating to an estimated $1,170 per Arizona household. These types of benefits would not be possible without the assortment of tourist attractions and destinations found in both rural and urban Arizona. As the Top Arizona Attractions by Visitation charts show, all 90 cities and towns across the state host, or are near, vibrant travel destinations. For example, Bisbee offers the Mining and Historical Museum; Holbrook is next to Petrified Forest National Park; Lake Havasu City showcases the London Bridge; Tempe is home to Tempe Town Lake; and Flagstaff and Williams are the gateways to the southern edge of the Grand Canyon National Park. These destinations, along with the towns and cities where they reside, showcase the vast diversity of the culture, heritage, activities and scenic beauty of Arizona. They are the foundation to Arizona’s successful tourism industry and will continue to contribute to the economic health and vitality of Arizona. ● © 2007 GEOFF GOURLEY PHOTOGRAPHY ALL RIGHTS RESERVED We see solutions where others don’t. Focused on solutions that work. Specializing in ground engineering and environmental solutions, with local expertise in water resources and geotechnical engineering, Golder gives you global reach and local presence on six continents. For 45 years, Golder has developed a rock-solid reputation built on client service, innovative thinking and cost-effective solutions. A World of Capabilities Delivered Locally. Local offices: Tucson (520) 888-8818 Phoenix (480) 966-0153 Albuquerque (505) 821-3043 Silver City (505) 388-0118 solutions@golder.com See Top Arizona Attractions by Visitation charts on next page. www.golder.com BY THE ARIZONA OFFICE OF TOURISM www.azleague.org 379895_Golder.indd 1 4/26/08 21 8:44:10 AM State Agency Update continued from page 21 Top Arizona Attractions by Visitation Source: Arizona Department of Tourism 2007 Year End Summary DRAINAGE PROBLEMS? Erie & Associates, Inc. 3120 N. 24th St. Phoenix, Arizona 85016 (602) 954-6399 FAX (602) 954-6601 erie@waterwiz.net 22330039_Erie.indd 1 5/16/07 10:55:45 AM Arizona City & Town Building Financial Success Since 1931 F or over 75 years, Stone & Youngberg has structured and underwritten municipal debt for a PUBLIC FINANCING SOLUTIONS FOR: Cities, Towns and Counties BURGESS & NIPLE diverse mixture of public agencies. Engineers n Geologists n Planners School Districts, Colleges and Universities Our ability to deliver customized Public Infrastructure & Facilities Since 1912 service and unparalleled expertise Economic Development and Redevelopment Parks and Recreation has established us as a national leader Our expertise includes: n Water n Wastewater n Water Resources n Transportation n Bridge Inspection n Improvement Districts Pension / Post-employment Benefit Obligations in municipal bond financing. STONE & YOUNGBERG LLC 2555 East Camelback Road Suite 280 Phoenix, AZ 85016 (602) 794-4000 | www.syllc.com 1500 N. Priest Drive | Suite 101 | Tempe, AZ 85281 602.244.8100 16 Offices Nationwide burgessniple.com Copyright © 2007 Stone & Youngberg LLC. Member FINRA/SIPC. 11/17/08 11:31:28 409735_Stone.indd AM 1 407145_Burgess.indd 1 12/1/08 7:57:47 AM real vision Inspiring reality Civil Engineering Transportation Environmental Constructionon In our 46 years of service, weÕve found that the best ideas come from effective partnership with our clients Ð listening to our clients and collaborating with respect and trust. Visualize the future. Then call PBS&J. OfÞces throughout the US ¥ pbsj.com ¥ 480.419.7275 www.azleague.org 381673_PBSJ.indd 1 5/7/08 12:35:40 377141_Public.indd PM 1 4/2/08 12:30:41 PM 23 City/Town Feature Payson, Arizona Drawing Tourists with its Scenic Beauty and Great Local Events 24 Arizona City & Town City/Town Feature The BULL RIDING HAS LONG BEEN AN INTEGRAL PART OF THE AUGUST DOIN’S ANNUAL RODEO. first inhabitants of Arizona’s Rim Country were the Mogollons, a prehistoric people who mysteriously vanished. They were followed by the Apache Indians, and then by white soldiers, pioneers, ranchers and loggers. In those early days, the small dusty town of Payson was little more than a collection of small establishments and saloons where settlers bought supplies and cowboys let off steam. Today, Payson’s streets have been paved and modern technology is ever apparent. It was recently named as the “Best Small Town in Arizona” by Media World USA…but the history and heritage still run deep. One thing that has not changed in millions of years is the breathtaking landscape that surrounds Payson. Towering in the distant background is the majestic Mogollon Rim. One of Arizona’s defining natural features, this giant, slanting escarpment of volcanic and sedimentary rock and pine trees has amazed travelers for hundreds of years. The origin of the word “Mogollon” is a mystery. “Say, where’s this Magnolia, er Mulligan Rim you folks got around here?” tourists ask. Visitors come to Payson in droves seeking an abundant supply of outdoor recreation. Payson boasts of some of the longest-running and most successful events in the state. Locals will tell you “Muggy-own” is the correct pronounciation. The name comes from Juan Ignacio Flores Mogollon, a past Spanish governor of New Mexico. Geologists will tell you the Mogollon Rim was formed by a great upheaval followed by flooding and erosion in the Mesozoic age. Geographers will tell you it measures 200 miles long and forms the southern end of the Colorado Plateau. Ordinary folks simply stand on its most dramatic point and gaze up at its 2,000 foot-high rock facings and try to find words to match its magnificence. Because of this natural treasure, visitors come to Payson in droves seeking an abundant supply of outdoor recreation. Payson is the gateway to hundreds of hiking, mountain biking and horse riding trails that crisscross this beautiful and wild landscape. Camping along the top of the Rim is a favorite pastime for many, as it is usually 20 to 30 degrees cooler than metropolitan Phoenix in the summer months, and the vistas that over look the largest stand of Ponderosa Pine forest in the world are simply jaw-dropping. Due to Payson’s central location, it is a perfect vacation spot. Only 90 minutes from Phoenix, it is within driving distance to many of the state’s tourist destinations. Visitors looking to shop for antiques or enjoy a nice meal will not leave disappointed. Payson’s BY CAMERON DAVIS TOWN OF PAYSON OFFICE OF TOURISM www.azleague.org 25 City/Town Feature burgeoning art community is reflected in the galleries throughout the area. If you enjoy festivals and special events, visiting Payson, known as the “Festival Capital of Arizona,” is an absolute must. Payson boasts of some of the longest-running and most successful events in the state. In August 2009, Payson will celebrate the 125th Annual August Doin’s — the World’s Oldest Continuous Rodeo. This event originated back in 1884 and was organized by “Arizona Charlie” Meadows (1860-1962), who moved to the Rim Country with his parents from California in 1877, and young John Collins Chilson (1867-1924), who also moved to this area from California in 1879. This event would later become, and still is today, regarded by the PRCA (Pro Rodeo Cowboy’s Association) as the “Best Small Town Rodeo” in the country. IT SHOWS UP ON MAPS AS LITTLE MORE THAN A JAGGED INK LINE MAKING ITS WAY ACROSS ARIZONA. ONE OF THE STATE’S DEFINING NATURAL FEATURES, THE MOGOLLON RIM — A GIANT, SLANTING ESCARPMENT OF VOLCANIC AND SEDIMENTARY ROCK AND PINE — HAS AMAZED AND HYPNOTIZED TRAVELERS FOR HUNDREDS OF YEARS. Serving the Arizona Food Industry Since 1943 Your Solution to Shopping Cart Clutter Arizona Cart Retrieval Co. AFMA Subsidiary 602-252-9761 • 120 E. Pierce St., Phoenix, AZ 85004 • 602-258-4942 www.afmaaz.org 26 329877_Arizona.indd 1 5/17/07 PM Arizona City3:00:29 & Town City/Town Feature THE AUGUST DOIN’S — THE WORLD’S OLDEST CONTINUOUS RODEO — HAS SEEN ITS SHARE OF GREAT SADDLE BRONC RIDERS. Throughout the year, visitors can attend several popular events, such as the Payson Aero Fair; the Annual Beeline Cruise-in Car Show, where more than 300 classic cars are on display; the Payson Loggers Sawdust Festival; and the Annual Arizona State Fiddlers Championships. These are just a few of the many events and activities that go on year-round in Payson. To better accommodate visitors, the town of Payson just launched a new 400page Web site that showcases everything a tourist would want to know about Payson. Recently, the site won an award for best promotional material at the Governor’s Rural Development Conference. It comes complete with maps, pictures, information about the best hiking trails, history, information about museums and much more. Visit www.paysonrimcountry.com and see for yourself the wonderful things Payson has to offer. We invite you to come and enjoy “Arizona’s Cool Mountain Town”! You may decide to never leave. ● Ordinance Codification Programs Code Updates • New Codes • Legal Reviews Model Ordinances • Codes on CD and Internet Experience and Quality No one knows Arizona municipalities better than the League. And, American Legal Publishing assists nearly 2,000 municipal and county clients across the country with their ordinance codification needs. Contact Ray Bollhauer or Rich Frommeyer at: (800) 445-5588 rbollhauer@amlegal.com • rfrommeyer@amlegal.com A joint service with: www.amlegal.com www.azleague.org AmericanLegal_ad.indd 1 11/24/08 11:55:17 AM 27 Index of Advertisers AMBULANCES Southwest Ambulance .................................. 3 ARBITRATION & MANAGEMENT SERVICES Willdan ......................................................... 8 ATTORNEYS Squire, Sanders & Dempsey ....................... 20 ATTORNEYS & SOLICITORS Gust Rosenfeld, PLC ..................................... 4 BANKS US Bank...................................................... 30 BUDGET PREPARATION MANAGEMENT & REPORTING SOLUTION PowerPlan Corporation ............................... 30 CART RETRIEVAL Arizona Cart Retrieval ................................. 26 CIVIL ENGINEERS Erie & Associates ........................................ 22 Harris & Associates ..................................... 20 Willdan ......................................................... 8 Wood/Patel & Associates ............................ 18 COMMUNICATION SERVICES Cox Business Services ....... outside back cover Another smart investment for Arizona citizens. COMPUTERS & SOFTWARE Tyler Technologies, Inc. ................................ 7 CONSTRUCTION Associated General Contractors .................. 20 The Weitz Company .................................... 28 CONSULTANTS Public Sector Personnel Consultants ........... 23 W. C. Scoutten, Inc. ...................................... 6 CONSULTING ENGINEERS Burns & McDonnell ..................................... 18 Fann Environmental, Inc. .............................. 9 Wood/Patel & Associates ............................ 18 CONSULTING ENGINEERS, ARCHITECTS, PLANNERS Harris & Associates ..................................... 20 PBS&J ........................................................ 23 Willdan ......................................................... 8 CONSULTING SERVICES Willdan ......................................................... 8 CORPORATE TRUST US Bank...................................................... 30 DECISION - SUPPORT SERVICES Research Advisory Services (RAS) ............... 29 DESIGN BUILDERS Fann Environmental, Inc. .............................. 9 DEVELOPMENT FEES TischlerBise .................................................. 8 ENERGY SUPPLY SRP ..................................... inside back cover ENGINEERING SERVICES Achen-Gardner Engineering, LLC .................. 7 Golder Associates, Inc................................. 21 ENGINEERS, ARCHITECTS, PLANNERS Burgess & Niple .......................................... 23 W. C. Scoutten, Inc. ...................................... 6 HEALTH & SAFETY MMSI, A Mayo Health Company ............................inside front cover INSURANCE - PROPERTY CASUALTY CSE Insurance Group .................................. 14 The Travelers Company, Inc ........................ 14 INVESTMENT ADVICE & MANAGEMENT Public Financial Management Inc. ............... 20 INVESTMENT BANKING Stone & Youngberg ..................................... 23 When you chooseThe Weitz Company to construct your project, you hire an aggressive advocate of your interests. We assure a safe project environment, maximize your value, achieve your desired sustainability measures and even predict issues that may arise as the project draws to a close. MUNICIPAL WASTEWATER Fann Environmental, Inc. .............................. 9 Severn Trent Services ................................. 29 OPERATIONAL SERVICES Severn Trent Services ................................. 29 PLANNERS W. C. Scoutten, Inc. ...................................... 6 That’s Weitz. That’s building in good company. PLANNING CONSULTANTS TischlerBise .................................................. 8 WWW.WEITZ.COM / 602.225.0225 / CLAY WELLS 28375327_TheWeitz.indd 1 3/26/08 9:08:19 PM Arizona City & Town Index of Advertisers PLANNING, URBAN DESIGN, ENVIRONMENTAL Willdan ......................................................... 8 RECYCLING & DISPOSAL SERVICES Waste Management .................................... 29 SEWAGE SYSTEMS Fann Environmental, Inc. .............................. 9 Neighbors Serving Neighbors SOFTWARE GBA Master Series, Inc. .............................. 18 SOLID WASTE COLLECTION Waste Management .................................... 29 THIRD PARTY ADMINISTRATIVE SERVICES MMSI, A Mayo Health Company ............................inside front cover UTILITY MANAGEMENT CONSULTANTS Fann Environmental, Inc. .............................. 9 Severn Trent Services ................................. 29 WASTE MANAGEMENT CONSULTANTS Waste Management .................................... 29 • Roll-off • Recycling • Residential • Portable Toilets • Commercial • Landfill Disposal WASTE TREATMENT/MANAGEMENT Severn Trent Services ................................. 29 WATER FACILITIES Fann Environmental, Inc. .............................. 9 Think Green® Think Waste Management WATER MANAGEMENT CAP - Central Arizona Project ...................... 17 www.wm.com Waste Management of Arizona 602-268-2222 • 1-800-386-7783 WATER/WASTEWATER TREATMENT Fann Environmental, Inc. .............................. 9 Severn Trent Services ................................. 29327414_waste.indd 1 5/28/08 8:35:59 PM WELLNESS MMSI, A Mayo Health Company ............................inside front cover Proud to Serve Arizona since 1983 Leading the Way in Arizona. DECISION-SUPPORT SERVICES Research Advisory Services, Inc. Research Advisory Services (RAS) P.O. Box 16296 Phoenix, AZ 8501111/17/08 407953_Research.indd 1 8:50:02 AM Phone: (602) 230-9580 Fax: (602) 263-5394 E-mail: tsissons@aol.com Web: www.azdatasite.com Since 1987, Research Advisory Services has provided decision-support services to local governments and non-profit agencies. Expertise: political redistricting processes; voting-rights data; socioeconomic estimates and projections; demographic trends; needs assessments; effects of public programs on vulnerable populations; GIS-enabled analytical demography. Principal Tony Sissons provides expert testimony in state and federal courts. www.azleague.org Your community deserves the finest in municipal wastewater and water management. A public-private partnership with Severn Trent Services can provide the expertise gained through more than 30 years of experience operating, maintaining, servicing and managing utilities. Our dedication to innovation, efficiency and quality creates the perfect combination for managing your facilities. Currently, over 400 communities nationwide rely on Severn Trent for the provision of their water and wastewater management. That’s why a number of Arizona communities have successfully partnered with Severn Trent. To learn how your community can benefit from a public-private partnership with Severn Trent, contact us today. Relax. Severn Trent Services has you covered. Ed Schwab Client Relations 719 475-2258 eschwab@stes.com 406650_Severn.indd 1 Fred Kriess, Jr. Senior Area Manager 623 572-9550 fkriess@stes.com www.severntrentservices.com 11/17/08 11:31:18 AM 29 Advertiser.com Achen-Gardner Engineering, LLC ... www.achen.com...................................... 7 Arizona Cart Retrieval .................... www.afmaaz.org ................................... 26 Associated General Contractors .... www.azagc.org...................................... 20 Burgess & Niple .............................. www.burgessniple.com ......................... 23 Burns & McDonnell ......................... www.burnsmcd.com.............................. 18 CAP - Central Arizona Project ........ www.cap-az.com................................... 17 Cox Business Services ........................www.coxbusiness.com .... outside back cover CSE Insurance Group ...................... www.cseinsurance.com......................... 14 Erie & Associates ............................ N/A ........................................................ 22 Fann Environmental, Inc................. N/A .......................................................... 9 GBA Master Series, Inc. .................. www.gbams.com................................... 18 Golder Associates, Inc. ................... www.golder.com ................................... 21 Gust Rosenfeld, PLC ....................... www.gustlaw.com ................................... 4 Harris & Associates ........................ www.harris-assoc.com .......................... 20 MMSI, A Mayo Health Company ..... N/A ................................. inside front cover PBS&J.............................................. www.pbsj.com....................................... 23 PowerPlan Corporation .................. www.powerplancorp.com ...................... 30 Public Financial Management Inc. .......................... N/A ........................................................ 20 403126_Powerplan.indd 1 Public Sector Personnel Consultants ................................... www.compensationconsulting.com........ 23 Research Advisory Services (RAS) .............................. www.azdatasite.com ............................. 29 Severn Trent Services..................... www.severntrentservices.com ............... 29 Southwest Ambulance ................... N/A .......................................................... 3 Squire, Sanders & Dempsey ........... www.ssd.com ........................................ 20 SRP .................................................. www.srpnet.com ............ inside back cover TischlerBise .................................... www.tischlerbise.com ............................. 8 The Travelers Company, Inc ........... wwwtravlers.com................................... 14 Tyler Technologies, Inc. ................. www.tylertech.com.................................. 7 US Bank........................................... N/A ........................................................ 30 W. C. Scoutten, Inc. ........................ N/A .......................................................... 6 Waste Management ........................ www.wmphx.com .................................. 29 The Weitz Company ........................ www.weitz.com ..................................... 28 Willdan ............................................ www.willdan.com .................................... 8 Wood/Patel & Associates ............... www.woodpatel.com ............................. 18 11/4/08 1:42:11 PM Our Experience Makes the Difference At U.S. Bank, we pride ourselves on the ability to support and add value to your financing efforts through our depth of knowledge and scope of services. Our corporate trust professionals excel at meeting your trustee, paying agent and escrow requirements. Contact U.S. Bank for all your financing needs. Bill Jennings - Vice President Corporate Trust Services (602) 257-5434 william.jennings@usbank.com 30 378200_USbank.indd 1 Arizona5/6/08 City &8:19:21 Town AM vision. Sure it looks like just another wire, but with Cox Business, it’s so much more. It’s voice services, high-speed Internet access and high-capacity transport. It’s a beacon for reliability, local service and support. And it’s a symbol that can guide medical professionals to find better solutions to improve their bottom line. 623-594-7302 coxbusiness.com