ACI

Annual Report

Fiscal Year 2011

Table of Contents
CEO/Assistant Director‘s Letter ............................................ 3

The Organization
Mission Statement, Vision and Core Values........................... 4
About Us ................................................................................ 5
Organizational Chart .............................................................. 6

The Year in Review
Benefit to the State ................................................................ 7
Source of Business ............................................................... 8
ACI Business Operations ...................................................... 8
Labor Contracts
Owned & Operated
Pioneer Institute, Better Government Award ......................... 8
ACI Business Operations, continued ..................................... 9
Financial Performance Summary .......................................... 10
Inmate Wages & Deductions ................................................. 11
Quality Program .................................................................... 12
Recognition Awards .............................................................. 13

The Financial Report
ACI Financial Statements ...................................................... 14-17

In Closing
Contacts ................................................................................ 18
Testimonials .......................................................................... 19

This page intentionally left blank

Annual Report FY 2011
Page 2 of 19

ARIZONA CORRECTIONAL INDUSTRIES

A n n u a l

R e p o r t –

F Y

2 0 1 1

Dear Director Ryan:
In the past two annual reports, we reflected on the continuing impact of the recession and
difficulties that many businesses face in a weak economy that is slow to recover. Despite
these challenges, I am pleased to report that fiscal year 2011 was another year of solid
accomplishments with record revenue and strong earnings. ACI‘s sales increased by 3.1%
to $34,137,476 and net income was $2,840,576.
We continue to strive to keep inmates employed while providing them the opportunity to
gain marketable job skills. In FY 2011, inmates worked a grand total of 3,508,321 hours. A
total of 2,041 inmates were employed full or part-time at Fiscal Year End, which represents
a 21% improvement over FY 2010. Inmate deductions totaled $2,607,111 which includes
room and board, family support, court ordered restitution, and victim‘s compensation.
During the past fiscal year ACI continued to focus on quality improvement. In April 2011,
six senior managers earned a Purdue University Lean Six-Sigma Green Belt Certification.
As we carry the tools learned back to the operating units, quality will continue to be the
foundation for future growth at ACI.
Once again the Arizona State University WP Carey School of Business, Seidman Research
Institute study, estimated the economic impact of ACI to the State of Arizona. This year the
economic impact to the state was $197,441,000, and resulted in the creation of 2,093 jobs
in the private sector. During a time when unemployment hovers around 9%, adding jobs to
the State of Arizona is a major accomplishment.
ACI‘s staff has grown to 142 full-time, and 3 part-time employees. Included in this number
are 71 Industry Program Specialists (IPS) that support the Arizona Department of
Corrections in maintaining the high security and safety standards that ADC requires. ACI
fully covers the costs of security for work programs, which also reduces the number of
Correctional Officers paid for by ADC.
In closing, we sincerely appreciate your leadership and support as ACI staff endeavor to
achieve the Arizona Department of Corrections (ADC) mission.
Sincerely,

William Branson
CEO/Assistant Director

Annual Report FY 2011
Page 3 of 19

Mission Statement
To create opportunities for inmates to
develop marketable job skills, civility and
good work habits through successful
enterprises that produce quality products
and services for our customers.

5 Year Vision
$50m in Revenue
$4m Net Income
4,000 Inmate Jobs

Core Values
Who We Are:
 We are a unique self-funded business within the
Arizona Department of Corrections.
 We are Honest, Hardworking, and Dependable.
 We have the Highest Ethical Standards and we always
seek to do the right thing.
 We enjoy our work and celebrate our achievements.

What We Do:
 We employ inmates so they can learn and be
productive.
 We provide a safe and secure environment for all of our
workers.
 We strive to constantly improve.
 We are accountable for our actions, our team.
 We make a difference EVERY DAY.

How We Do It:
 We provide a positive learning experience for all of our
workers.
 We balance our home and business life.
 Our quality is the best – if we find out it‘s not, we fix it. If
someone does it better, we learn from their ideas.
 Everyone is passionately involved in making the
customer happy.

Annual Report FY 2011
Page 4 of 19

About Us
History
The utilization of inmate work crews is
recorded as far back as 1908 when inmate
labor was utilized to build the Florence
Prison. Arizona Correctional Industries was
created by the Arizona Legislature in 1969,
operating under the acronym "ARCOR"
(Arizona Correctional) until 1987, and
received appropriated funds to support its
operations. In 1987, ARCOR was renamed
Arizona Correctional Industries (ACI). Four
years later, in 1991, the funding was
discontinued and ACI‘s business enterprise
became a financially self-sufficient division of
the Arizona Department of Corrections
(ADC); operating entirely without taxpayer
funding.

ACI Today
There are several critical areas that contribute to our
growth and profitability: safety, social responsibility, inmate
training, quality products and services, and strong financial
performance, as well as the positive impact on the State of
Arizona‘s economy.
In FY 2011, ACI managed 15 Owned & Operated shops (including
bakery, metal fabrication, printing, signage, furniture, etc), and 21
Private Sector Partnerships (providing services for industries for
agriculture, in-bound call centers, etc.); inmates provided more than
3.5 million man-hours to these inmate work programs.
ACI continues to seek opportunities through Owned & Operated
businesses and Private Sector Partnerships to provide labor and
services to fill a void not being met by free-world labor or as an
alternative to outsourcing the labor to foreign countries.

Annual Report FY 2011
Page 5 of 19

The
Organizational
Chart

Asst Director
CEO

General
Manager

CFO

VP, East
Region

Accounting

Sr. VP
Operations

VP, Central
Region

VP, West
Region

Quality &
Training

VP, Labor
Contracts (2)

Purchasing

Douglas
Sewing

AgriBusiness
Farm

Perryville
Sewing

Information
Technology

Bakery

License
Plates

Florence
Sewing

Material
Management

Sign
Shop

Transportation

Small
Business
Center

Mattress

Industrial
Yard

Installation

ADC Sales &
Retail

Perryville
Graphic
Arts

Customer
Service

Commodity
Products

Wood
Metal
Refurb

Metal
Fabrication

Annual Report FY 2011
Page 6 of 19

Private Sector
Labor
Contracts

VP, Sales

Sales

Benefit to the State Economy
The constructive use of inmate time and labor has a direct and positive impact on the State of
Arizona budget. The employment of state workers through ACI‘s program, as well as the
employment of inmates, contributes to our communities. Inmate wage deductions go to the state
general fund, victim and court restitution, and family support. As the State of Arizona faces
budget challenges and high unemployment rates, ACI provides a steady source of revenue and
new job opportunities for Arizona businesses. These contributions come from two areas: actual
raw materials and services that ACI purchases from Arizona businesses and consumer
expenditures generated as a result of ACI related employment.
According to the Arizona State University, WP Carey School of Business, Seidman Research
Institute, the financial contribution ACI made to the State‘s economy in FY 2011 was
$197,441,000. More significant is the creation of an estimated 2,093 jobs for the State of
Arizona. The real impact of the Correctional Industries Partnership with the Private Sector is
difficult to estimate due to the lack of public information on privately held companies; therefore,
the estimates by the WP Carey School of Business are made utilizing available data.
Additionally, reports indicate that Correctional Industry programs such as ACI, have the greatest
impact on reducing recidivism. The Arizona Prosecuting Attorneys‘ Advisory Council report
titled: PRISONERS IN ARIZONA, A Profile of the Inmate Population, March 2010, authored by
Dr. Daryl Fischer states: ―Among the programs evaluated, Arizona Correctional Industries (ACI)
proved to be the most effective reducing recidivism by 31.6%.‖ Over time, the impact of
reducing recidivism is substantial when considering the average cost of housing an inmate is
$60.73* per day. With a median sentence of 2.5 years the average cost savings could be as
much as $55,428 per inmate.
One of ACI‘s longest existing private sector labor programs,
Televerde, began in 1995 with 5 female inmates. This
program has expanded to four locations and currently
employs 198 female inmates at the Perryville Prison in
Goodyear, Arizona. Televerde offers a program called TOPS,
Televerde Out-Placement Services, for the inmates that work
in their call centers. Utilizing volunteers, TOPS is a program
that is designed to facilitate a holistic approach to
reintegration with a focus on professional employment and a
reduction in recidivism. It helps them prepare resumes, learn
job interviewing skills, how to dress professionally, and how to
access other useful resources to assist them upon release.

“We believe that skills and
education are the great
equalizers and that no matter
where a person started, with a
thirst for knowledge and higher
education, they can climb
higher. To that end, we train,
educate and employ a group of
disenfranchised women who
have a genuine desire to
change the course of their
lives for the better.”
Jim Hooker
CEO, Televerde

Since the program began, 1,075 female inmates have worked inside the Prison for Televerde;
898 have been released from prison and of those 83.5% have not returned. Because of the
intensive training and work experience the females gain while incarcerated, Televerde has
transitioned 109 ex-offenders to a wide variety of job classifications at their corporate office. In
addition, Televerde Endowment for New Scholars (TENS) offers scholarship opportunities for
female ex-offenders to achieve life goals through higher education. Partnerships, like Televerde,
helps reduce the cost of incarceration and also benefits Arizona by providing new skilled
workers paying taxes and contributing to the economy.
* ADC Planning, Budget and Research

Annual Report FY 2011
Page 7 of 19

Source of Business
ACI has two revenue sources: Labor Contracts and Owned
and Operated businesses. Labor Contracts accounted for
49.0% of ACI‘s Total Revenue, and 67.5% of ACI‘s Net
Income. Equally important, the Labor Contracts resulted in
63.8% of the Total Inmate Hours worked. The second source
of revenue is ACI‘s Owned and Operated businesses. Owned
and Operated was 51.0% of Total Revenue, and 32.5% of
ACI‘s Net Income. The Inmate Hours worked for the Owned
and Operated businesses was 36.2% of the Total Hours
worked.
Additionally, ACI tracks sales by type of customer. The seven
key categories are: the Department of Corrections, Arizona
State Agencies, Canteen, Municipalities, Education (Schools,
Colleges, and Universities), Labor Contracts, and
General/Miscellaneous (private sector, not Labor Contracts).
The chart below shows the sector percentage of sales for the
last fiscal year.

ACI Runner-up for the
Pioneer Institute, Better
Government Competition
The

Better

Government

Competition (BGC) seeks out and
rewards the most innovative public
policy ideas from government, the
private

sector,

and

individuals.

Developed in 1991, the Pioneer
MISC
8%

Fiscal Year 2011 Source of Business

ADC
12%

Institute Competition provides

a

public forum for the very best in
CANTEEN
14%

citizen ‗know-how‘. The Competition
identifies promising new ideas as

LABOR CONTRACTS
50%

AZ STATE AGENCIES
14%
EDUCATION
1%

MUNICIPALITIES
1%

well as tested reforms that improve
state and local government.
This year marks the 20th annual
competition focused on state and

ACI Business Operations

local "budget busters" — those

The ACI Labor Contract Division (LCD) manages 21 Private
Sector Contracts, one (1) Prison Industry Enhancement
Certification Program (PIECP) that permits interstate
commerce, and one (1) Inter-Government Agreement (IGA).
The IGA program is with the Arizona Motor Vehicle
Department where ACI inmates staff ―level one‖ call centers
for MVD to assist with general information calls. Other
partnerships include semi-truck and trailer refurbishing,
agricultural, business to business call centers, trailer
manufacturing, modular building construction, auto detailing,
and food processing. Prison labor is well-suited for high
volume, repetitive work that requires an understanding of
current quality processes and high levels of customer service.
The majority of the jobs with the private sector partners are
jobs that are typically outsourced to foreign countries.
Annual Report FY 2011
Page 8 of 19

programs

that

unsustainably

and

are
in

growing
need

of

dramatic change. With more than
200 applicants, ACI was honored to
be recognized as one of four
runners-up.
have

an

Arizona

As a runner up, we
opportunity

Correctional

to

share

Industries

Partnering with the Private Sector
program, as well as receive a $1000
award.

ACI Business Operations, continued
The Owned and Operated shops consist of 12 different business operations that ACI manages
throughout the entire product lifecycle. This includes design, manufacturing, marketing and
sales, delivery and set-up. ACI offers a wide variety of products, from the well-known license
plate manufacturing, to baked goods, inmate clothing, mattresses and bedding supplies. ACI
also partners with James Edwards Furniture and Dauphin Seating to provide quality office
furniture. Citizens bring old furniture and heirlooms to ACI for refurbishing and reupholstery, and
ACI‘s print shop employs 36 inmates from the Perryville complex – the largest female operated
print shop in the state. ACI‘s farm covers nearly 900 acres producing primarily alfalfa for local
dairy‘s and the outlying community. The metal fabrication shop is an example of a high quality
operation that practices lean six-sigma principles.

Inmate Hours
Year
FY 2002
FY 2003
FY 2004
FY 2005
FY 2006
FY 2007
FY 2008
FY 2009
FY 2010
FY 2011
10 Year Totals

Owned and Operated
1,248,528
1,254,699
1,168,490
1,172,375
1,192,268
1,225,345
1,079,624
1,194,080
1,116,874
1,270,606
11,922,890

Labor Contracts
1,097,889
1,146,920
1,378,807
1,655,446
1,958,735
1,786,868
2,133,452
2,146,895
2,079,732
2,237,715
17,622,459

Total
2,346,417
2,401,619
2,547,297
2,827,821
3,151,003
3,012,213
3,213,076
3,340,975
3,196,606
3,508,321
29,545,349

“We take on a burden when we put a man
behind walls, and that burden is to give him a
chance to change. If we deny him that, we deny
his status as a human being, and to deny that is
to diminish our own humanity and plant the
seeds of future anguish for ourselves.”
Former Chief Justice Warren E. Burger
U.S. Supreme Court

Annual Report FY 2011
Page 9 of 19

Financial Performance Summary
Sales and Gross Profit Overview
$39,500,000

Sales

Gross Profit

Dollars

$31,750,000
$24,000,000
$16,250,000
$8,500,000
$750,000

Sales and Gross Profit - Labor Contracts

Dollars

$20,500,000

Sales

Gross Profit

$15,500,000
$10,500,000
$5,500,000
$500,000

Sales and Gross Profit - Owned and Operated

Dollars

$24,500,000

Sales

Gross Profit

$18,500,000
$12,500,000
$6,500,000
$500,000

Funds Transferred and Net Income

Dollars

$5,850,000

Funds Transferred

$4,350,000
$2,850,000
$1,350,000
$(150,000)

Annual Report FY 2011
Page 10 of 19

Net Income

Inmate Wages and Deductions
In fiscal year 2011 inmates earned $8,899,767 in wages. The chart below shows the total
wages paid to ACI inmates over the last ten fiscal years; a noteworthy $62 million.

Inmate Wages Earned
$9,000,000

Dollars

$7,000,000
$5,000,000
$3,000,000
$1,000,000

Inmate wages offset the tax burden of room and board and contribute to the General Fund. In
Fiscal Year 2011, inmate deductions to the General Fund were more than 2.4 million dollars.
Over the past ten fiscal years, the General Fund has received $16.7 million through inmate
deductions. Below, the chart reflects contributions to the General Fund for Room and Board.

Inmate Room and Board Deductions
$2,750,000

Dollars

$2,250,000
$1,750,000
$1,250,000
$750,000
$250,000

During the current fiscal year other inmate deductions supported the Victim‘s Compensation
Fund ($16,384), Dependent Support ($57,091), Court Ordered Restitution ($99,864), Alcohol
Abuse and Treatment Fund ($69,390), Transition Fee ($375,076), Miscellaneous Deductions
such as disciplinary restitution ($38,607), as well as inmates paying Arizona State and Federal
Income Tax for PIECP Programs ($18,673). Additionally, qualified deductions go to the inmate‘s
personal retention fund; a fund made available to the inmate for emergency situations while
incarcerated and given to them in its entirety upon release as a foundation for their future. This
is in addition to any personal savings that the inmate earned.

Annual Report FY 2011
Page 11 of 19

ACI Quality Program
Arizona Correctional Industries, an Arizona Quality Alliance Showcase Winner for Quality
Programs, continues to make great strides in maintaining a quality program that meets industry
standards while persistently seeking opportunities to improve, expand and aggressively achieve
exceptional quality objectives as a correctional industry. ACI‘s Quality Program tracks several
quality factors, such as Customer Satisfaction, Product Inspection, Product Rework, Returned
Material Authorizations (RMA‘s), Daily Open and On-Time Reports and Manufacturing
Performance Data. The information collected is instrumental in gauging successes, identifying
trends and driving opportunities for continuous process improvements. Exceeding our
customer‘s expectations through quality services and products is an essential part of our
success. The 2011 Fiscal Year Customer Satisfaction Results reflect an overall approval rate of
99.53% and an average weighted rating of 9.38 (scale of 1 to 10; 10 being the best):
FY 2011 Customer Satisfaction Trends
Approval Scores

100%

Approval

Weighted Rating

75%
50%
25%
0%

10
8
6
4
2
0

Monthly customer surveys resulted in an overall approval rate of 99.53%. The average weighted rating was 9.38 for
customer satisfaction on a scale of 1 to 10 (10 being the best).

As a member of the Arizona Quality Alliance (AQA), ACI applied and was approved for
participation in a mentorship program with the Intel Corporation that began in January 2010 and
concluded in January 2011. The Intel Corporate Quality group‘s ―Skills-based Volunteering‖
Program comprised of Intel Quality employees were matched with our organization based upon
their experience, skill sets, and certifications. These volunteers provided mentoring and assisted
with training in quality skills and accomplishment of quality objectives. The Intel/AQA Mentoring
Project focused on improving ACI‘s Requests for Costs of Manufacture (RCOM) by reducing the
time required to provide quotes for non-standard products and reduce processing time for
Returned Material Authorizations (RMA). Additionally, Intel provided training that helped ACI
build upon and add to our Quality Toolbox.
To compliment and add to our education on Quality, six executive team members: Dale Beatty,
CFO; Glen Davis, Sr. VP, Operations; William Foster, VP, Central Region; Gregg Hillebrand,
VP, Western Region; Alan Wesley, VP, Eastern Region; and Alexandra Benlein, Quality &
Training Manager received certification from Purdue University for their Lean Six Sigma Green
Belts. Projects have been initiated and we are excited to see the results of applying these
principles throughout our organization.

Annual Report FY 2011
Page 12 of 19

Fiscal Year 2011

ACI Recognition Awards

Employee of the Year
Michael Moreno

Top Quality Performer
Central Region

Annual Report FY 2011
Page 13 of 19

DEPARTMENT OF CORRECTIONS
ARIZONA CORRECTIONAL INDUSTRIES
FINANCIAL STATEMENTS (unaudited)
Year Ended June 30, 2011

Annual Report FY 2011
Page 14 of 19

Financial Statements, Year Ended June 30, 2011 (unaudited)
STATEMENT ON NET ASSETS - ENTERPRISE FUND
2011
Assets
Current Assets
Noncurrent Assets
Total Assets

$

Liabilities
Current Liabilities
Long Term Liabilities
Invested in Capital Assets (Net of Related Debt)
Unrestricted
Total Net Assets

$

10,957,011
3,207,710
14,164,721

2010
$

9,631,187
3,365,607
12,996,794

1,508,894
19,866

2,743,069
130,041

3,077,822
9,558,127
12,635,949

3,137,159
6,986,514
10,123,673

$

STATEMENT OF REVENUES, EXPENSES AND CHANGES IN FUND NET
2011
Sales
Cost of Goods Sold
Gross Profit

$

Operating Expenses
Selling
General and Administrative
Total Operating Expenses
Operating Income

34,137,476
27,443,813
6,693,663

2010
$

33,098,919
26,142,277
6,956,642

852,658
2,981,598
3,834,256
2,859,407

805,452
2,691,912
3,497,364
3,459,278

8,744
(3,199)
(24,376)
(18,831)

29,526
(1,617)
(37,067)
(9,158)

2,840,576

3,450,120

Transfers out to other state funds

(328,300)

(5,555,556)

Increase (decrease) in net assets

2,512,276

(2,105,436)

10,123,673

12,229,109

Nonoperating Revenue (Expenses)
Investment Income
Net Gain (Loss) on Disposal of Equipment
Interest Expense
Net Nonoperating Revenues (Expenses)
Net Income

Total net assets, July 1
Total net assets, June 30

$

Annual Report FY 2011
Page 15 of 19

12,635,949

$

10,123,673

STATEMENT OF CASH FLOWS - ENTERPRISE FUND
2011
Net cash used for operating activities
Net cash provided (used) for noncapital
financing activities
Net cash provided (used) for capital
and related financing activities
Net cash provided (used) by investing activities

$

2,389,483
(328,300)

2010
$

2,005,937
(5,555,556)

(480,563)
8,744

(488,646)
29,526

Net increase (decrease) in cash and cash equivalents

1,589,364

(4,008,740)

Cash and cash equivalents, July 1

1,774,596

5,783,336

Cash and cash equivalents, June 30

$

3,363,960

$

1,774,596

RECONCILATION OF OPERATING INCOME TO NET CASH PROVIDIED (USED) FOR OPERATING ACTIVITES

2011
Operating income
$
Adjustment to reconcile operating income to net cash
provided (used) for operating activities
Depreciation
Net changes in assets and liabilities
Net cash provided (used) for operating activities

Annual Report FY 2011
Page 16 of 19

$

2,859,407

2010
$

3,459,278

522,850

511,655

(992,774)

(1,964,996)

2,389,483

$

2,005,937

SCHEDULE OF FIXED ASSET AND ACCUMULATED DEPRECIATION
2010
SCHEDULE OF FIXED ASSETS
Land
Land Improvements
Building
Building Improvements
Equipment
Construction in Progress
Totals

$

692,438
240,438
804,012
948,977
7,843,239
111,880
10,640,984

SCHEDULE OF ACCUMULATED DEPRECIATION
Land Improvements
239,850
Building
430,475
Building Improvements
522,801
Equipment
6,082,251
Totals
$
7,275,377
Property, Plant, Equipment, Net

$

3,365,607

INCREASE

DECREASE

$

692,438
240,438
788,649
1,141,635
7,471,266
10,334,426

$

282
16,784
36,339
618,105
671,510

$

239,685
443,984
533,845
5,909,202
7,126,716

$

181,326

$

3,207,710

$

15,363
41,982
619,107
176,384
852,836

$

117
30,293
47,383
445,056
522,849

$

23,429

$

234,640
247,134
64,504
546,278

2011

SCHEDULE OF CAPITAL LEASE AND ACCUMULATED DEPRECIATION
2010
SCHEDULE OF LEASED ASSETS
Land
Land Improvements
Building
Building Improvements
Equipment
Construction in progress
Totals

$

439,985
439,985

SCHEDULE OF ACCUMULATED DEPRECIATION
Land Improvements
Building
Building Improvements
Equipment
206,243
Totals
$
206,243
Leased Assets, Net

$

233,742

INCREASE

$

-

DECREASE

$

-

2011

$

439,985
439,985

$

54,998
54,998

$

-

$

261,241
261,241

$

54,998

$

-

$

178,744

Annual Report FY 2011
Page 17 of 19

ACI
Arizona Correctional Industries
3701 West Cambridge Avenue
Phoenix, AZ 85009
Phone: (602) 272-7600
www.aci.az.gov

Executive/Management Team:
William Branson
CEO/Assistant Director
bbranson@azcorrections.gov

Brian Radecki

Dale Beatty, CPA

Glen Davis

General Manager
bradecki@azcorrections.gov

Chief Financial Officer
dbeatty@azcorrections.gov

Sr. VP Labor Contracts &
Marketing/Sales
gdavis2@azcorrections.gov

Gregg Hillebrand

William Foster

Alan Wesley

VP Western Region
ghillebr@azcorrections.gov

VP Central Region
bfoster@azcorrections.gov

VP Eastern Region
awesley@azcorrections.gov

Richard Selapack
VP Labor Contracts
rselapac@azcorrections.gov

Eric Cole

Alexandra Benlein

VP Labor Contracts
ecole@azcorrections.gov

Quality and Training Manager
abenlein1@azcorrections.gov

Vicki Fitzpatrick

Malinda Strom

Thomas Brown

Procurement Manager
vfitzpat@azcorrections.gov

ESA/HR Liaison, Administration
mstrom@azcorrections.gov

Customer Service Manager
tbrown@azcorrections.gov

Jennifer Davis

Rick Kahn

Rick Brodeur

ADC Sales
jdavis@azcorrections.gov

VP Sales Manager
rkahn@azcorrections.gov

Controller
rbrodeur1@azcorrections.gov

Annual Report FY 2011
Page 18 of 19

Testimonials: Why We Do What We Do
Arizona Correctional Industries was instrumental in
maintaining my mental well being while incarcerated. I
started the program on the cotton crew and moved into a
position in the Information Technology department.
Working at ACI afforded me the opportunity to learn
valuable new skills and share the skills I already knew with
others. ACI demanded no less than a professional attitude
which helped ease the transition back into the working
environment. The staff at ACI was supportive of my training
and challenged me to learn as much as possible. I have taken
the skills I learned at ACI and applied them towards a career.
I was released from prison two years ago and can proudly
say that as a direct result of the skills I learned working for
Arizona Correctional Industries while incarcerated, I am
successfully supporting myself and my two children.

To all the staff of Arizona Correctional Industries:
I would like to take this time to thank all of you for
the skills I learned while at ACI during my
incarceration. In addition, it is the confidence and
encouragement that I received while working at ACI
that I continue to feel empowered with. I am pleased
to say that I am now a successful woman working and
contributing to society. Without my participation in
the ACI program, I do not think I would be where I am
today. I hope this program continues to prosper and
help others as it helped me.
Jody E.

Audrey M.

Arizona Correctional Industries provided me
with the opportunity to practice my job skills,
learn new ones, find confidence in my work
abilities by achieving goals and daily tasks, and
to live a structured routine. I was able to take
all of this with me and implement it into my new
life, and I have four years of continued
success. The ACI work program and its staff
provided an invaluable resource and helped me
to achieve success and for that I will always be
grateful.
Thanks to all,

Just a quick note to let you know that I am doing well
and staying very busy. I have a job that I love that
comes very easy to me thanks to all of the training that
I received at ACI. I can’t tell you how grateful I am
for having been a part of this program where I could
learn the skills that I am now using on a daily basis.
Thanks to ACI I have the confidence to meet the
challenges that I face every day, and know that
without this opportunity none of it would have been
possible. I thank the staff of ACI for sharing their skill,
time, and patience with me and hope that the program
continues to provide opportunities for other inmates.
Sincerely,
Lori M.

Mary R.
My name is Richard J. and I am an ex-offender. I served 8.5 years in the Arizona Department of Corrections.
During my incarceration I was assigned to the Lewis complex, being housed at the Barchey, Bachman and Sunrise
Units. I was very fortunate to gain employment within the ACI work program starting in 2005 while at the
Barchey Unit. I worked at Swift where I was a mechanic. In 2007 I transferred to Bachman Unit where I
continued my employment with CME.
In 2008 I was granted outside clearance and was moved to Sunrise Unit where I was immediately assigned to
work at Hickman’s for 2½ years as a member of the maintenance team in the Pullet and Lay Houses until my
release in January 2011.
Very simply stated, the opportunity to hold an ACI job during my incarceration has given me the opportunity for
future success in my life. I learned new marketable skills while keeping busy using knowledge and expertise I
had from work before prison. The money I earned, that was set aside on my retention fund, was there for me to
get the items necessary for successful reintegration to society once I was released.
In the 2½ years I worked at Hickman’s I earned the respect of my supervisors, which led to my being offered a
full time position with the company upon my release. I am now 7 months into my career with Hickman’s as a
civilian. I have a place to live, a job that I truly enjoy that I go to 5 days a week, good friends, and an unlimited
future.
Richard J.

Annual Report FY 2011
Page 19 of 19

Bakery Semi - Truck and Trailer Refurbishing Labor Contracts Sewing Douglas
Metal Fabrication

Sewing Perryville

Commodity Products
Mattress

Agricultural

Wood Metal Refurbishing

Business to Business Call Centers

Labor Contracts

Small Business Center

Wood Metal Refurbishing

Farm Florence

Trailer Manufacturing

Modular Building Construction

Sewing Perryville

Wood Metal Refurbishing Auto Detailing Labor Contracts Sign Shop Farm
Sign Shop
Farm

Metal Fabrication

Sewing Douglas

Labor Contracts
Agricultural

Print Shop

Bakery

MVD In - Bound Call Center

Food Processing

Small Business Center

Semi - Truck and Trailer Refurbishing Metal Fabrication

Bakery

Small Business Center

Farm

Business to Business Call Centers Sign Shop

Florence Mattress

Labor Contracts

Bakery Trailer Manufacturing Sewing Douglas License Plates
Metal Fabrication

Sewing Perryville Farm

Commodity Products
Mattress

Farm

Labor Contracts

Small Business Center

Sign Shop
Bakery

Food Processing

Bakery

Wood Metal Refurbishing

Sewing Florence

Modular Building Construction
Auto Detailing
Sign Shop

MVD In - Bound Call Center

Farm

Florence
Bakery

License Plates

Business To Business Call Centers Sign Shop

Metal Fabrication

Auto Detailing

Sigh Shop

Bakery

Farm

Print Shop

Bakery

Florence Mattress

Food Processing

Small Business Center

ACI

Arizona Correctional Industries
www.aci.az.gov
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ASPC Perryville, Goodyear, AZ