Arizona Department of Education Five Year Strategic Plan FY 2013-2017 John Huppenthal Superintendent of Public Instruction ADE Strategic Plan FY 2013-2017 Statement from Superintendent John Huppenthal “I’ve greatly appreciated the warm welcome extended to me by parents, educators, business and community leaders, and staff in my first year as Superintendent of Public Instruction. As I’ve interacted with individuals throughout Arizona and within the Arizona Department of Education (ADE), I’ve been impressed and heartened by our shared dedication to the students of Arizona. With each passing month, it has become very clear that there is no shortage of great ideas for improving academic achievement; the challenge is to synthesize and prioritize the “what, how, and when”, and to do so in a systematic manner that will deliver desired results. Internally, and with feedback from stakeholders, we have collaboratively defined meaningful performance measures in five key result areas to drive academic achievement and college and career readiness. These areas include:  Increase Student Achievement K-12  Build a 21st Century Workforce  Strengthen Customer Relationships  Enhance Process Efficiency and Effectiveness  Build a Great Place to Work Our Plan includes ambitious, innovative goals and objectives focused on developing great schools, excellent teachers, and successful students. To that end, we are developing a laser focus on the following:  Creating transformative schools; developing a model for schools with low academic growth and test scores  Aggressively pursuing the development and implementation of a redesigned classroom, capable of breaking through to substantially higher levels of academic gain  A vigorous, multi-faceted process to gauge customer and stakeholder satisfaction, including: o Parent involvement o Student engagement o Teacher job satisfaction  In all initiatives, applying best practices in blended learning, growth models, assessment, accountability and incentives to drive improvement We believe that implementing this Plan in partnership with education, business and community stakeholders will help us achieve our Mission: to serve Arizona’s education community, ensuring every student has access to an excellent education.” John Huppenthal, Superintendent of Public Instruction January 1, 2012 Rev 122211 2 ADE Strategic Plan FY 2013-2017 Table of Contents Mission Statement and Values ......................................................................... 4 Strategic Issue 1................................................................................................ 5 Increase Student Achievement Strategic Issue 2................................................................................................ 7 Build a 21st Century Workforce Strategic Issue 3................................................................................................ 8 Strengthen Customer Relationships Strategic Issue 4................................................................................................ 9 Enhance Process Efficiency and Effectiveness Strategic Issue 5................................................................................................10 Build a Great Place to Work Agency Performance Measures ...................................................................... 11 5 Year Resource Assumptions ........................................................................ 13 Rev 122211 3 ADE Strategic Plan FY 2013-2017 Arizona Department of Education The Arizona Department of Education (ADE) is administered by the Superintendent of Public Instruction, an elected position pursuant to the Arizona State Constitution. The Superintendent, in conjunction with the State Board of Education, leads the State in developing and implementing educational guidelines and standards. Through various programs within the Department, the Superintendent oversees direct services to 238 locally governed school districts, including 13 vocational districts and 9 accommodation districts. The Superintendent, in conjunction with the State Board for Charter Schools oversees 407 charters. The Department executes the educational guidelines through evaluation, training, school improvement assistance, dissemination of information, and administration and allocation of funds. The Department also serves as the primary source for information on the status and needs of the public school system. This is a “living” document that will guide our focus and activities. As such, some objectives and expected results will be subject to change as information and events unfold. Objectives and measures aligned to drive achievement have also been developed in Units, Sections and Divisions throughout ADE. Mission To serve Arizona’s education community, ensuring every student has access to an excellent education Values         Integrity: honesty, transparency, highly ethical behavior Respect: be courteous and considerate, value others Help each other succeed: collaborate, support others, inspire accomplishment Dedication to excellence: high standards, high expectations, great results Efficiency: minimize waste of time, effort and resources Continuous improvement: always learn, always innovate, always improve Customer focused: understand needs, deliver quality service, exceed expectations Effective communication: share information, actively listen, ensure understanding Strategic Issues (“Strategic Issues” are also termed “Key Result Areas” in ADE planning documents and are the identified areas of focus for the Agency under which all goals and objectives are aligned.)      Increase Student Achievement Build a 21st Century Workforce Strengthen Customer Relationships Enhance Process Efficiency and Effectiveness Build a Great Place to Work Rev 122211 4 ADE Strategic Plan FY 2013-2017 Strategic Issue #1 Increase Student Achievement (K-12) To develop and sustain great schools, excellent teachers and successful students in Arizona, we've defined ambitious goals, focused on achieving breakthrough-levels of academic gain. They include: innovative, redesigned classrooms; transformative schools; applied best practices; implementation of common core standards; measuring teacher and student satisfaction; and accountability for performance gains. Goals: 1. Increase by at least 10 percentage points, the percent of students (with emphasis on low income and minority students) meeting or exceeding AIMS standards for reading, writing and math, by FY2015 Objectives: a. Increase annually the percent of all students meeting or exceeding AIMS math standards at all grade levels by at least two (2) percentage points. b. Increase annually the percent of all students meeting or exceeding AIMS reading standards at all grade levels by at least two (2) percentage points. c. Increase by 3 percentage points annually the percent of students meeting or exceeding AIMS standards within two years of being reclassified as Fully English Proficient (FEP). d. Increase by 10% annually in high needs schools, wellness programs aimed at reducing obesity and related health issues in children 18 years of age and younger. e. By June 1, annually, survey a sample of parents from each of the 40 largest school districts in Arizona to determine their rating of the quality of their child’s education, applying a net “top box” percentage (percentage of parents rating quality a D or F shall be subtracted from percentage rating A+). f. By June 1, annually, implement statewide comparative accountability by ranking all schools’ customer satisfaction ratings against performance metrics achieved by the “Competitive Force School Districts” in Arizona (50 fastest-growing “schools of choice” charter public school systems in operation for at least five years). 8th Grade Students Performing At or Above Basic on NAEP Math Test 4th Grade Students Performing At or Above Basic on NAEP Math Test 90% 90% 80% 80% 70% 70% 60% 60% 50% 50% Arizona National *Arizona Estimate Arizona National *Arizona Estimate Note: A summary of data collected annually for the purposes of measuring ADE progress appears as Appendix A on pages 11-12. Rev 122211 5 ADE Strategic Plan FY 2013-2017 2. In FY 2011—2017, achieve annual progress in key areas to meet Arizona student achievement rd th th targets in 3 grade literacy, 4 and 8 grade National Assessment of Educational Progress (NAEP) scores, and high school graduation rates Objectives: a. Achieve average of 3% annual growth FY 2011—2016, and 2.5% annual growth FY 2016— 2020, to reach 2020 target of 94 percent of 3rd graders meeting state standards for reading (up from 69 percent in 2011). th b. Achieve average of 4% growth every two years, to reach 2020 target of 73 percent of 4 graders scoring at or above “basic” in Reading on NAEP assessment (up from 57 percent in 2009—state differentiated scores reported in odd-numbered years). th c. Achieve average of 4% growth every two years, to reach 2020 target of 87 percent of 4 graders scoring at or above “basic” in Math on NAEP assessment (up from 71 percent in 2009—state-differentiated scores reported in odd-numbered years). th d. Achieve average of 4% growth every two years, to reach 2020 target of 85 percent of 8 graders scoring at or above “basic” in Reading on NAEP assessment (up from 68 percent in 2009—state-differentiated scores reported in odd-numbered years). th d. Achieve average of 4% growth every two years, to reach 2020 target of 85 percent of 8 graders scoring at or above “basic” in Math on NAEP assessment (up from 67 percent in 2009—state-differentiated scores reported in odd-numbered years). e. Achieve average of 2% annual growth, to reach 2020 target of 93 percent of students graduating high school in four years (up from 75 percent in 2011). f. Maintain an annual dropout rate of less than 3%. 3. By 2015, increase pertinent information available to help school teachers and administrators improve student outcomes by implementing a student satisfaction survey developed through research of applied best practices Objective: a. By June 1, 2013, apply model selected or developed by surveying a sample of students from each of the 40 largest school districts in Arizona to determine their rating of quality of education and engagement, applying a net “top box” percentage (percentage of students rating quality a D or F will be subtracted from percentage rating A+). 4. By 2013, increase pertinent information available to help school teachers and administrators improve student outcomes by implementing a survey of teacher job satisfaction at the school district level Objective: a. By June 1, 2013, apply model by surveying a sample of teachers from each of the 40 largest school districts in Arizona to determine their job satisfaction rating, applying a net “top box” percentage (percentage of teachers rating satisfaction a D or F will be subtracted from percentage rating A+). 5. Increase by at least 10 percentage points the percent of students in grades 2 and 9 performing th at or above the 50 percentile on norm-referenced tests by FY2015 Objective: a. Increase by at least 1 percentage point annually the percent of students in grades 2 and 9 th performing at or above the 50 percentile on norm-referenced tests 6. Implement growth model accountability in all Arizona school districts to rank Arizona school districts from number one in highest academic growth by June 1, 2016 Objective: a. By June 1 annually, implement statewide comparative accountability by ranking all schools against performance metrics achieved by the “Competitive Force School Districts” in Arizona: (50 fastest-growing “schools of choice” charter public school systems in operation for at least five years). Rev 122211 6 ADE Strategic Plan FY 2013-2017 Strategic Issue #2 Build a 21st Century Workforce Our commitment to equipping Arizona's students for success is demonstrated through a deliberate plan to ensure college and career readiness for every student. We've defined a comprehensive strategy, focused on an array of improvement opportunities as unique as Arizona's students, to help each student develop to his/her potential and become value-added contributors to their communities. These include a concerted focus in Adult Education; Career and Technical Education; Education and Career Action Plans (starting in 6th grade to ensure students meet 8th grade benchmarks and are ready for high school); and strengthening Goals: alliances with partners in the education and business communities to develop a concept of 21st Century Schools. Percent of CTE Students Passing End of Program Industry Standard Assessments 92% 87% 82% 2010 2011 2012* 2013* 2014* 2015* Actual *Estimates 1. Increase each year, the percent of students determined to be college and career ready. Objective: a. By June 30, 2012, establish baseline for percentage of students deemed to be college and career ready upon graduation. b. By June 1, 2013, establish baseline for the percentage of K-12 minority students going on to post-secondary education (without need for remediation) and increase the percentage by June 1, 2014. c. By June 1, 2013, establish baseline for the total number of students going on to postsecondary education (without need for remediation) and increase the percentage by June 1, 2014. 2. Increase each year the percent of students successfully completing their post-secondary course of study program. Objective: a. Increase annually the number of key industry and higher education partnerships to increase capacity for best practice Science, Technology, Engineering and Mathematics (STEM) learning and application (from the established 6 partnerships by 2012). 3. Increase the percent of students completing Career and Technical Education programs to at least 90% by 2015. Objective: a. Maintain at least 95% of CTE concentrators meeting or exceeding AIMS Reading standards and 91.5% meeting or exceeding AIMS Math standards. 4. Increase percent of Career and Technical Education students passing end of program industry standard assessments to at least 90% by 2015. Objective: a. Increase the percent of CTE concentrators passing the CTE assessment aligned to industry recognized standards by at least 1 point annually, to achieve 2015 goal. 5. Increase each year the percent of adult education students successfully achieving their educational goals. Objective: a. Increase the percent of learners 16 and over who achieve their goal of earning a high school equivalency diploma by at least 2 percentage points each year. Rev 122211 7 ADE Strategic Plan FY 2013-2017 Strategic Issue #3: Strengthen Customer Relationships We exist to serve our customers. Our mission, "To serve Arizona's education community, ensuring every student has access to an excellent education", is our filter for every action, goal, idea. We recognize that collaboration and communication with all partners and stakeholders is imperative in order to effect meaningful, lasting changes in education. Accordingly, our emphasis will be in strengthening relationships with parents, education, business and community partners. In all relationships, our focus will be on providing value-added services, evaluating satisfaction from the customers' perspective. Our desire is to be regarded as competent, compassionate, professional allies; value-added contributors in the collective effort to provide every student access to an excellent education. Goals: 1. Achieve a “net top box” external customer rating of 25% on overall customer satisfaction with ADE by 2015. Objectives: a. Increase annually overall customer satisfaction rating for all ADE services. b. By June 1, 2013, increase customer satisfaction rating for 2011 lowest rated ADE services to minimum rating of 3.25. Highest Rated ADE Services* Lowest Rated ADE Services* 3.5 3 2.5 2 1.5 1 0.5 0 2.99 2.8 2.75 2.75 2.38 3.84 3.82 3.8 3.78 3.76 3.74 3.72 3.7 1.98 3.83 3.83 3.78 3.76 3.75 Overall Performance Rating for ADE Customer Service Excellent 2.0% 7.8% Good 41.2% Adequate 33.3% Needs Improvement 15.7% Poor 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% * Based on Customer Satisfaction Survey conducted June 2011. Areas noted were rated on a five-point scale: Excellent (5) - Poor (1). Results established the baseline from which ADE will measure future growth in customer satisfaction. ** SAIS - Student Accountability and Information System Rev 122211 8 ADE Strategic Plan FY 2013-2017 Strategic Issue #4: Enhance Process Efficiency and Effectiveness ADE recognizes the importance of a systematic approach to design, deliver and evaluate services and products that add value from a customer perspective. To that end, we have made an organizational commitment to improve the efficiency and effectiveness of processes and procedures. Our approach will include cross-functional and Unit/program-specific improvements that are linked to customer requirements. As a result of our focus, significant improvements are expected in our student accountability systems, grants management system, and cross-functional communication and collaboration. Goals: 1. Develop and implement a Student Accountability and Information System (SAIS) that meets the needs of schools, students, parents and ADE by July 1, 2014. Objective: a. Improve customer satisfaction rating of SAIS from 1.98 in 2011 to 3.25 in 2013. Overall Customer Satisfaction Rating for SAIS Excellent 1.0% 8.8% Good 19.6% Adequate 26.5% Needs Improvement 42.2% Poor N/A 2.0% 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% 45.0% 2. Develop and implement a comprehensive grants management system to eliminate redundancies in unit operations, increase customer satisfaction with grants processes and effectively manage federal and state grant funds by December 31, 2012. Objectives: a. By March 2012, interface with State accounting system to reduce time to get checks out to schools/districts from 30 days to 5 working days. b. Increase efficiency, effectiveness and customer satisfaction by implementing improved systems for: I. Online teacher certification by May 31, 2012 II. AFIS/ADE accounting interface by March 1, 2012. Rev 122211 9 ADE Strategic Plan FY 2013-2017 Strategic Issue #5 Build a Great Place to Work We recognize that quality and high performance are achieved from full participation and partnership between staff and management. To that end, our commitment to build a great place to work is based on creating and sustaining a supportive work culture that sets standards and accountability for cooperation, communication, customer-driven service and continuous improvement. Goals: 1. Achieve a 45% “net top box” employee rating of ADE as a great place to work by 2017. Objective: a. By 2013, develop and implement at least five initiatives to improve work culture and employee perception of ADE as a great place to work (in response to employee feedback on annual employee satisfaction survey) b. By June 30, 2014, create an ADE-wide training program with at least one course (including curriculum) developed and offered in each of three areas: leadership development; interpersonal skills; customer service, and create and distribute related tools and resources for reinforcement and transfer of learning Employee Rating of ADE as a Great Place to Work 4% 10% 18% Outstanding Excellent Good 35% 33% Satisfactory Poor Rev 122211 10 ADE Strategic Plan FY 2013-2017 Appendix A Agency Performance Measures FY 2010 Actual Performance Measures FY 2011 Actual FY 2012 Est. FY 2013 Est. FY 2014 Est. FY 2015 Est. FY 2016 Est. FY 2017 Est. #1: Percent of students meeting or exceeding AIMS standards Percent of all students meeting or exceeding Math standards Percent of all students meeting or exceeding Reading standards Percent of 3rd graders meeting or exceeding Arizona standards for Reading Percent of 3rd graders meeting or exceeding Arizona standards for Math Percent of all students in grade 10 meeting or exceeding Reading standards Percent of all students in grade 10 meeting or exceeding Math standards Percent of all students in grade 10 meeting or exceeding state Writing standards Percent of students with disabilities with proficient performance in Reading in grade 10 Percent of students with disabilities with proficient performance in Math in grade 10 Percent of students with disabilities with proficient performance in Writing in grade 10 Percent of Career and Technical Education concentrators meeting or exceeding Reading standards* Percent of Career and Technical Education concentrators meeting or exceeding Math standards* Percent of ELL students achieving targeted gains in Reading scores within two years of reclassification as Fully English Proficient (FEP) Percent of ELL students achieving targeted gains in Math scores within two years of reclassification as FEP Percent of ELL students achieving targeted gains in Writing scores within two years of reclassification as FEP ** 57% 59% 61% 63% 65% 67% 68% 69% 73% 76% 78% 80% 82% 84% 85% 86% 73% 76% 78% 80% 82% 84% 85% 86% 64% 68% 70% 72% 74% 76% 78% 80% 77% 78% 80% 82% 84% 86% 87% 88% 58% 60% 62% 64% 66% 68% 69% 70% 73% 68% 70% 72% 74% 76% 77% 78% 32% 26% 28% 30% 32% 34% 36% 38% 23% 24% 26% 28% 30% 32% 34% 36% 33% 25% 27% 29% 31% 33% 35% 37% 94.85% Fall 2011 95.7% 95.8% 95.9% 96% 96.1% 96.2% 91.34% Fall 2011 92% 92.1% 92.2% 92.3% 92.4% 92.5% 79% 72% 75% 78% 81% 83% 85% 88% 62% 53% 56% 59% 62% 65% 68% 71% 68% 33% 36% 39% 42% 45% 48% 51% #2: Average Percentile Rank of students in Grades 2 and 9 on norm-referenced tests Average Percentile Rank of Grade 2 Students Reading Average Percentile Rank of Grade 2 Students Math Average Percentile Rank of Grade 9 Students Reading Average Percentile Rank of Grade 9 Students Math – – – – 41% 41% 42% 44% 44% 45% 46% 47% 50% 57% 58% 59% 60% 61% 62% 63% 58% 58% 59% 60% 61% 62% 63% 64% 71% 71% 72% 73% 74% 75% 76% 77% #3: Comparison between % of Arizona students and % of National students scoring at or above basic scores in NAEP Reading and Math assessments Arizona/National Grade 4 Reading Arizona/National Grade 4 Math Arizona/National Grade 8 Reading Arizona/National Grade 8 Math Rev 122211 57/67*** 71/82*** 68/76*** 67/73*** 58/67 77/82 71/76 68/73 NA NA NA NA 61% 75% 72% 71% NA NA NA NA 65% 79% 76% 75% NA NA NA NA 69% 83% 80% 79% 11 ADE Performance Measures Strategic Plan FY 2013-2017 FY 2010 Actual FY 2011 Actual FY 2012 Est. FY 2013 Est. FY 2014 Est. FY 2015 Est. FY 2016 Est. FY 2017 Est. #4: Percent of Highly Effective Teachers placed in lowest performing schools Percent of teachers designated Highly Effective placed in lowest performing schools NA NA Establish Baseline #5: Percent of high needs schools with wellness programs Percent of high needs schools with wellness programs aimed at reducing obesity and related health issues in children 18 years of age and younger NA NA Establish Baseline #6: Percent of students graduating high school in four years Percent of Arizona high school students who enter 9th grade and graduate within 4 years. (Fiscal Year data represents class cohort from 1 year previous (i.e. FY 2011 = Class of 2010) 76% 74% 76% 78% 80% 82% 84% 85% 2.9% 4.04% 3% 3% 3% 3% 3% 3% NA NA NA NA Establish Baseline Establish Baseline NA NA Establish Baseline 88.5% 89% 89.5% #7: Drop-out rates Percent of students that drop out of high school (based on previous year) #8: College and Career Readiness Percent of students deemed college and career ready at graduation Percentage of K-12 minority students going on to post-secondary education (without need for remediation) Total number of students going on to postsecondary education (without need for remediation) #9: Percent of CTE students passing end of program industry-standard assessments Percent of Career and Technical Education Program concentrators who passed the Arizona CTE Assessment aligned with industry-recognized standards 86.44% Fall 2011 87% 87.5% 88% #10: Percent of learners age 16 and older achieving educational gains in Adult Education Percent of learners age 16 and over who achieved their goal of earning a High School Equivalency diploma 77% 62% 78% New Baseline #11: Percent of ELL students becoming Fully English Proficient (FEP) Percent of students reclassified as FEP 30% 33.5% 34.5% 35.5% 36.5% 37.5% 38.5% 39.5% NA NA Establish Baseline NA NA Establish Baseline NA NA Establish Baseline NA -13.7% -5% 5% 15% 25% 35% 45% NA -13.8% -5% 5% 15% 25% 35% 45% #12: Customer Satisfaction Net “top box”**** percentage of parents in 40 largest school districts rating A+ on quality of their child’s education Net “top box”**** percentage of teachers in 40 largest school districts rating A+ on job satisfaction Net “top box”**** percentage of students in 40 largest school districts rating A+ on satisfaction/well-being Net “top box”*****percentage of ADE services receiving “Excellent” rating Net “top box”***** percentage of employees rating ADE “Outstanding” as a “Great Place to Work” * Data reflects 2008 & 2009 CAR submission to OVAE based on NCLB levels. ** More rigorous standards were set for 2011 Statewide Writing Assessment. New holistic rubric and 27 multiple choice items were added *** State-differentiated scores published in odd-numbered years: 2009 scores for 4th Grade Reading: 57% 4th Grade Math: 71% 2009 scores for 8th Grade Reading: 68% 8th Grade Math: 67% **** Percentage of parents rating quality a D or F will be subtracted from percentage rating A+ *****Percentage rating “Poor” will be subtracted from top percentage rating (“Outstanding” or “Excellent”, depending on survey group) Rev 122211 12 ADE Strategic Plan FY 2013-2017 Appendix B 5 Year Resource Assumptions FY 2012 Appropriation Full-Time Equivalent (FTE) Positions General Fund Other Appropriated Funds Non-Appropriated Funds Federal Funds Total Agency Funds FY 2013 Budget Request FY 2014 Estimate FY 2015 Estimate FY 2016 Estimate FY 2017 Estimate 528 602 602 602 602 602 $3,436,528,700 $3,441,117,300 $3,544,350,819 $3,650,681,344 $3,760,201,784 $3,873,007,837 56,959,300 148,389,800 152,841,494 157,426,739 162,149,541 167,014,027 442,024,600 404,216,300 416,342,789 428,833,073 441,698,065 454,949,007 987,897,800 1,199,433,400 1,211,427,734 1,223,542,011 1,235,777,431 1,248,135,206 $4,923,410,400 $5,193,156,800 $5,324,962,836 $5,484,711,721 $5,599,826,821 $5,743,106,077 Assumptions: General Fund includes only fund 1000 Federal Funds includes only fund 2000 and 2999 Increase from year-to-year = 3% (1% for federal) FY12 FTEs based on actual filled positions FY 2012 information from FY 2012 JLBC Appropriations Report Rev 122211 13