Arizona WORKFORCE INVESTMENT ACT TITLE IB ANNUAL REPORT PROGRAM YEAR 2005 JULY 1, 2005 THROUGH JUNE 30, 2006 1 Arizona PY 2005 WIA Title IB Annual Report 2 Arizona PY 2005 WIA Title IB Annual Report 3 Arizona PY 2005 WIA Title IB Annual Report 4 Arizona PY 2005 WIA Title IB Annual Report Governor’s Council on Workforce Policy Lisa Marie Lovallo Spot-On Consulting Hank Atha Pima County The Honorable Elaine L. Chao Secretary of Labor U.S. Department of Labor 200 Constitution Avenue, NW Washington, D.C. 20210 Elaine S. Babcock Southwest Gas Dr. Bob Breault Breault Research Donna Davis AZ Agricultural Education / FFA Foundation Dear Secretary Chao: On behalf of the Arizona Governor’s Council on Workforce Policy (GCWP), I present the Workforce Investment Act Title IB Annual Report for Program Year 2005. Under Governor Napolitano’s leadership, the Council, State Agencies and the Local Workforce Investment Areas have worked together to achieve a higher level of effectiveness and success for the citizens of our State. It is my pleasure to report that Arizona’s workforce system continues to make substantive progress towards exceeding all performance standards required under the WIA legislation. Ten months ago, Governor Napolitano charged the Council with realigning the mission of Arizona’s workforce system to concentrate on the priorities of our business community. Specifically, we have focused on three strategic areas: - Strengthening the State’s relationship with the business community - Creating an effective business services delivery system - Actively engaging Arizona’s economic development community To accelerate our plans, the Governor and the Council created Business Outreach Grants for the Local Workforce Investment Areas. The goal of these specialized grants is to rapidly expand workforce services to the local business community. These grants will help accelerate the growth of a skilled workforce, which is critical to Arizona’s economic prosperity and development. Arizona will continue to attract individuals interested in our State’s unique culture, natural beauty, enviable winter temperatures and positive business climate. We must, as a State, commit ourselves to the promise of economic prosperity for all residents. I look forward to working with the Governor’s Office and members of the Council to facilitate the development of a highly skilled, 21st Century workforce. Bryan Detwiler Old Town Mission Milt Ericksen AZ Department of Education Urban Giff Gila River Indian Community Mary Hernandez Kaffer Hunt Law Firm, LTD Gilbert Jimenez AZ Department of Commerce Gerald Kohlbeck Pinal Lumber & Hardware Fred Lockhart AZ Private School Association Gary J. Marks Prescott Valley Economic Development Foundation David Martin Associated General Contractors Michael McGrath Arizona AFL-CIO Art Othon Arizona Public Service Patrick Quinn Qwest Pam Ross Honeywell Deanna Salazar Blue Cross Blue Shield Dina Rojas Sanchez Carondelet Holy Cross Hospital Joseph Snell Tucson Regional Economic Opportunities Inc. Steven Speer IBEW Joe Standley CA Field Iron Workers District Council Dr. Mary Vanis Maricopa Community Colleges Richmond Vincent, Jr. JP Morgan Chase Bank, N.A. Tracy Wareing AZ Department of Economic Security Joan Warren Central Arizona College 5 Arizona PY 2005 WIA Title IB Annual Report 6 Arizona PY 2005 WIA Title IB Annual Report Annual Report Narrative Arizona’s Workforce Connection........................................................................................... 3 Economic Environment ......................................................................................................... 4 High Growth/High Demand Jobs in Arizona.......................................................................... 6 WIA Title IB Set-Aside Funds................................................................................................ 7 Evaluation……………………………………………………………………………………………. 9 Success Stories .................................................................................................................10 Cost of Workforce Activities ..................................................................................................12 Innovative Service Delivery Strategies..................................................................................14 Performance Tables Appendices A) B) C) D) E) F) G) Workforce Investment Act Customer Satisfaction Results .......................16 Adult Program Results..............................................................................16 Outcomes for Adult Special Populations ..................................................16 Other Outcome Information for the Adult Program ...................................17 Dislocated Worker Program Results ........................................................17 Outcomes for Dislocated Worker Special Populations .............................17 Other Outcome Information for the Dislocated Worker Program..............17 Youth (14-21) Program Results................................................................18 Older Youth (19-21) Results.....................................................................18 Outcomes for Older Youth Special Populations .......................................18 Younger Youth (14-18) Results ................................................................18 Outcomes for Younger Youth Special Populations...................................18 Other Reported Information......................................................................19 Participation Levels ..................................................................................19 Cost of Program Activities ........................................................................19 Local Area Performances Apache County .....................................................................................20 Cochise County.....................................................................................21 Coconino County ..................................................................................22 Gila/Pinal Counties ...............................................................................23 Graham County.....................................................................................24 Greenlee County...................................................................................25 Maricopa County...................................................................................26 Mohave/La Paz Counties…………………………………………………..27 Navajo County ......................................................................................28 Nineteen Tribal Nations ........................................................................29 Phoenix (City of ) ..................................................................................30 Pima County .........................................................................................31 REPAC Consortium ..............................................................................32 Santa Cruz County................................................................................33 Yavapai County.....................................................................................34 Yuma County ........................................................................................35 TABLE OF CONTENTS Table A: Table B: Table C: Table D: Table E: Table F: Table G: Table H.1: Table H.2: Table I: Table J: Table K: Table L: Table M: Table N: Table O: Governor’s Council on Workforce Policy (GCWP) Member List...............36 Arizona Local Workforce Investment Area Director List ...........................37 Map of Arizona Local Workforce Areas .................................................... 38 Local Workforce Investment Boards – Chairperson List...........................39 Map of Arizona Tribal Nations ..................................................................40 Nineteen Tribal Nations – Administrative Entities.....................................41 One-Stop Directory...................................................................................42 Acknowledgements ............................................................................................................51 1 Arizona PY 2005 WIA Title IB Annual Report 2 Arizona PY 2005 WIA Title IB Annual Report The Governor’s Council on Workforce Policy (GCWP), Arizona’s State Workforce Board, is comprised of 35 members representing private industry, education, human services, and organized labor. Under Governor Napolitano’s leadership, the GCWP adopted a Strategic Plan in 2005 to work with the Department of Commerce, Economic Development Commission, and the Governor’s P-20 Council to move Arizona’s workforce forward and meet the needs of a global economy. The Governor identified three strategies to improve the Arizona Workforce Connection system: • • • Strengthen the State’s relationship with the business community; Create an effective business services delivery system; and Actively engage Arizona’s economic development community. These critical business areas guided the GCWP in its creation of a new committee structure to support three strategic initiatives: • • • The Operation Committee’s mission is to create a workforce development system that focuses on continuous improvement. The Marketing/Public Relation Committee’s goal is to solidify a more effective relationship with business. The Economic Development Committee has been assigned to work more constructively with economic development professionals and agencies. The Interagency Team operates as an interdisciplinary clearinghouse for workforce issues impacting the State. The team is comprised of workforce professionals representing the Governor’s Office and three state workforce agencies: the Departments of Commerce, Economic Security, and Education. The team reviews workforce issues and provides technical assistance and guidance to the GCWP and its committees. The team and its efforts were identified in Program Year (PY) 2005 by the U.S. Department of Labor as a promising practice. The Arizona Workforce Connection system encompasses 15 Local Workforce Investment Areas, including the Nineteen Tribal Nation Consortium that serves Arizona’s tribes. Included in the system are 23 comprehensive One-Stop Centers, numerous affiliated sites and the Arizona Virtual OneStop website that provides workforce services throughout the state. ARIZONA WORKFORCE CONNECTION Arizona’s Workforce Connection 3 Arizona PY 2005 WIA Title IB Annual Report ECONOMIC ENVIRONMENT Economic Environment Between PY 2004 and PY 2005 (July 2004 – June 2006), Arizona’s seasonally adjusted unemployment rate decreased from 4.7% in PY 2004 to 4.6% in PY 2005. According to figures released for June 2006, an average of 129,900 non-farm jobs were added over-theyear (OTY = July 2005 – June 2006) for an annual average gain of 5.3%, and demonstrated a steady increase of employment in the State. In comparison to the rest of the nation in June 2006, Arizona’s OTY non-farm employment growth was ranked fourth in the nation, just behind Idaho, Nevada, and Utah. Industries with the most rapid rates of growth included leisure and hospitality; construction; educational and health services; and natural resources and mining. From PY 2004 to PY 2005, the construction industry experienced an increase of 26,800 jobs (13.1%). Jobs in construction of buildings and heavy construction grew by 8,400 jobs (13.3%) Specialty trades added 18,400 jobs (13.1%). Educational/health services added 12,400 jobs between PY 2004 and PY 2005 (4.6%). Financial activities had an increase of 9,300 jobs (5.5%). Professional and business services had an increase of 31,200 jobs (8.8%). Trade, transportation and utilities added 23,700 jobs (5.0%) in the two program years. Retail trade alone added the majority of these jobs: 18,100 (6.1%). Retail trade showed some weakness in the last few months of PY 2005. Leisure and hospitality gained 14,500 jobs (5.9%) from PY 2004 to PY 2005. Arts, entertainment and recreation added 2,300 new jobs (7.7%), while accommodation and food services had a gain of 12,100 jobs (5.6%). Leisure and hospitality did not report as many job losses at the end of PY 2005, suggesting that reasonably good demand still existed. Natural resources and mining gained 600 jobs (6.6%) from PY 2004 to PY 2005. Manufacturing recorded a net gain of 3,600 jobs (2.0%). Gains occurred in the reported sectors of computer and electronic parts (1,100) (2.4%), and aerospace products (500) (2.0%). Non-durable manufacturing lost (100) (-0.2%). Information services continued to be weak, as the industry pared 625 jobs (-1.4%) from PY 2004 to PY 2005. Publishing industries remained flat, while telecommunications lost 800 jobs (-4.9%) from PY 2004 to PY 2005. Other services gained 5,000 non-farm jobs (5.5%). Government added 3,600 jobs (0.9%) from PY 2004 to PY 2005. An increase of 2,800 jobs occurred in state and local government (0.8%). Federal government added 800 jobs (1.5%). Job growth is projected for all 11 major industry groups in PY 2006, with the most rapid expansion occurring in construction; professional and business services; natural resources and mining; leisure and hospitality; and educational and health services. Indicators predict that the economy for PY 2006 will remain as strong as PY 2005. Source: DES Research Administration 4 Arizona PY 2005 WIA Title IB Annual Report Annual Average % Change in Industry Employment, PY 2004-PY 2005 Source: Arizona Departm ent of Econom ic Security, Research Adm inistration & Bureau of Labor Statistics 0.9 Government Other Services 5.9 Leisure & Hospitality Educ & Health Services Major Industries 4.6 Profess & Business Services 8.8 Financial Activities 5.5 -1.4 Information Services 5.0 Trade, Transport & Utilities 13.1 Manufacturing 2.0 Natural Resources & Mining 6.6 -2.5 -0.5 1.5 Construction 3.5 5.5 7.5 9.5 11.5 13.5 Percent Change Industry Percentage Share PY 2005 NonFarm Employment Source: Arizona Department of Economic Security, Research Administration & Bureau of Labor Statistics Government, 15.8 Natural Resources & Mining, 0.4 Manufacturing, 7.1 Other Services, 3.7 Construction, 9.0 Leisure & Hospitality, 10.2 Trade, Transport & Utilities, 19.4 Educ & Health Services, 10.9 Profess & Business Services, 14.9 Information Services, 1.7 Financial Activities, 6.9 ECONOMIC ENVIRONMENT 5.5 5 Arizona PY 2005 WIA Title IB Annual Report High Growth/High Demand Jobs in Arizona In the Arizona job market, it is helpful to know which occupations and industries afford better career path opportunities. The Department of Economic Security Research Administration created a unique tool for WIA Labor Market Information (LMI) known as the Training and Education Research Model (TERM) that helps identify occupations with more employment/advancement opportunities. TERM evaluates occupations based on their projected openings, growth rate, wages, skills, estimated turnover ratio, and basic training and education guidelines. It is helpful looking at one criterion by itself, such as growth rate or openings. For example, some occupations with a high number of openings may have relatively low pay, and some occupations with high pay may not have many openings. By factoring in multiple criteria, employment opportunities can be readily identified. This LMI was layered with WIA data, allowing local areas to view information specific to their location, thus creating ease of interpretation. This breakdown of the data allowed case managers to better understand high demand, high growth industries and the jobs/positions in certain sectors along with salary ranges for each region. TERM empowers case managers to accurately advise individuals on training and career paths, and allows participants to consider options outside their immediate community. TERM addresses the critical link between performance, data and the availability of correct, current and understandable labor market information. TERM is flexible and can be adapted to different applications and needs. For example, TERM can rank training programs according to occupation. Education and training requirements of occupations can be used to query the data for jobs that meet the needs of the user. TERM can also assign weights to criteria (openings, growth, wages, skill, turnover) used to evaluate occupations in demand. Source: DES Research Administration 6 Arizona PY 2005 WIA Title IB Annual Report WIA Title IB Set-Aside Funds Each year, 10% of the State’s allocations for youth, adult, and dislocated worker funds are identified as the Governor’s Discretionary Funds to provide both required activities, as well as innovative programming. In PY 2005, the Governor’s discretionary funds were allocated by the GCWP to perform activities and programs that focused on the needs of disadvantaged youth, older workers, and apprenticeships. ADE organized and coordinated the Annual WIA Training Expo in Spring 2006 where training providers, One-Stop partner agencies, and other workforce professionals from across the state attended workshops and presentations on the latest workforce issues to continuously improve Arizona’s service delivery. Evaluation - $100,000 Evaluation of the effectiveness of the One-Stop system is required by WIA. The State, along with local boards, conducts ongoing evaluation of WIA data, Rapid Response activities and Equal Opportunity for program services. The evaluations were used to determine that program activities were a cost effective return on investment, improve program operations and to ensure that individuals were provided equal access to services. High Concentrations of Eligible Youth - $150,000 Providing additional funds to Local Workforce Investment Areas (LWIAs), who serve substantial numbers of youth in poverty, is another required activity of set-aside funding. Funds were designated by the GCWP to help defray the relatively higher program costs associated with serving these youth. The funds were allocated by the GCWP to nine LWIAs that received less than $500,000 in youth formula funds. Incentive Funds - $350,000 WIA requires that each State provide incentive grants to LWIAs under two methods. Method I requires each LWIA to display exemplary performance in serving WIA participants by exceeding negotiated outcomes for the performance measures under WIA. Fifteen LWIAs received awards under the Method I due to their exemplary performance in PY 2004. Method II required LWIAs to demonstrate cooperation among local boards or One-Stop offices. Funds were awarded to six LWIAs under Method II through an application process and scoring system. WIA TITLE IB SET-ASIDE FUNDS Eligible Training Provider List - $127,000 Individuals who seek training are given access to information about providers and programs approved by Local Workforce Investment Boards (LWIBs) throughout the state. Set-aside funding is allocated to the Department of Education (ADE) to develop, maintain, and enhance the arizonaheat website (www.ade.az.gov/arizonaheat) which lists the eligible providers of WIA training services upon approval by the LWIBs. Each provider must be a postsecondary educational institution, apprenticeship program, or public and private provider of training services. The Department regularly monitors providers for compliance with WIA requirements and with State statutes and regulations governing the provision of training in Arizona. Virtual OneStop (VOS) - $300,000 Each State is required to accurately track and record its WIA data. Funding was allocated for maintenance of the Virtual OneStop (VOS) internet-based management information system utilized by WIA and its One-Stop partners. VOS allowed case managers and other staff to track service delivery for each WIA participant. Services included intake; eligibility determination; case management and tracking of program services; assessments; on-line interagency referrals; reports; case notes; and performance data required for the WIA annual report. Students, job seekers, and employers also accessed VOS for job search, employment, recruitment, training information, and career exploration. 7 Arizona PY 2005 WIA Title IB Annual Report WIA TITLE IB SET-ASIDE FUNDS Technical Assistance/Capacity Building for LWIAs - $250,000 The State is required to provide Technical Assistance and Capacity Building to the local areas. Technical assistance included training on issues involving programmatic, fiscal and civil rights matters. Examples include training on monitoring processes and procedures, accrual accounting and reporting, as well as equal opportunity and nondiscrimination topics. These technical assistance modules led to enhanced customer service, improved the competence of local staff and increased performance outcomes. Capacity building at State and local levels increased the opportunities for professional development of One Stop System staff. This enhanced existing partnerships and further integrated services to reduce duplication and better leverage funding among One-Stop system partners. Apprenticeship Program - $130,000 One of the initiatives Arizona supports with set-aside funding is the Apprenticeship Program. Arizona’s registered apprenticeship program met the Department of Labor’s standards and was approved for Federal re-certification. Arizona was one of 27 states approved as a State Apprenticeship Agency Council (SAC) in PY 2005. The apprenticeship program produced highly skilled workers to meet the demands of employers competing in a global economy. The program combined on-the-job training with related theoretical classroom instruction where paid employees received technical and practical training in skilled occupations. This program was sponsored and operated by private and public sectors: individual employers, employer associations and joint labor/management groups. Upon completion, employees received a nationally recognized portable skill certificate issued by the Arizona Department of Commerce and approved by the U.S. Department of Labor. Arizona had more than 120 registered apprenticeship programs with over 3,100 apprentices in 2005. Pima Council on Aging - $77,000 In February 2005, Governor Napolitano announced that the State would develop strategies to connect Arizona’s mature workers to productive and satisfying careers, and assist employers who needed to hire or retain experienced workers. The GCWP approved set-aside funding for Pima County’s Mature Worker Connection established at the Pima Council on Aging, the Area Agency on Aging for Tucson. This project became operational in September 2005. Staffed by a group of retired professionals, these volunteers assisted job seekers and local businesses with training and employment opportunities for individuals age 50 and older. They are partnering with local One-Stops in Pima County to provide a database and computer system that provides information on jobs, applicants and employers specific to the age 50+ job seekers. The program specifically targets women, minorities and low income seniors. Performance information provided to the GCWP in July 2006 from a Senior Job Fair included 157 job placements, 26 unsubsidized employments through Title V Older Worker agencies and 12 were placed in unsubsidized employment. 8 Arizona PY 2005 WIA Title IB Annual Report Evaluation In PY 2005, the State expanded its evaluation processes. Adult, dislocated worker and youth programs and activities were observed and evaluated, recommendations made, and results tracked, reviewed and reported. This process actively supported the local areas ability to construct strong programs to empower participants in their career paths and meet business needs for a skilled and motivated workforce. Virtual OneStop (VOS): In preparation for Common Measures, WIA staff focused on improving and clarifying data through: • Extensive data clean-up; • Reviewing state and local performance; and • Monitoring evaluation recommendations. ARRIS centralizes and maintains Rapid Response data that is not in the Virtual OneStop system, including the number of impacted workers, their job titles, salary information, and job codes. This information is shared with other LWIAs to move the impacted worker quickly into other employment activities. Having developed this distinct product, the State was able to maintain a better tracking system of lay-off alerts received from the LWIAs along with the Worker Adjustment and Retraining and Notification Act (WARN) notices received from employers. The interactive sharing of information between local areas improved because of the ARRIS system. EVALUATION Evaluation of Statewide and Local Area Rapid Response activities were prominent this program year. Rapid Response is an early intervention by a team of workforce professionals with an employer who has announced a lay-off or closure. The Arizona Rapid Response Information System (ARRIS) was enhanced based on evaluations conducted of each Local Area’s Rapid Response program needs. ARRIS was recognized by DOL in PY 2005 as a promising practice for sharing Rapid Response information among workforce professionals statewide. 9 Arizona PY 2005 WIA Title IB Annual Report Success Stories The following are examples of successes shared by participants in Arizona’s Local Workforce Investment Areas. SUCCESS STORIES The journey Veronica took to get to this point in her life has not been simple. She began training at Maricopa Skills Center in January of 2005. While in training, her case manager at Arizona Call-A-Teen encouraged Veronica to fulfill her hopes and dreams of a career in the medical field. At times, she wanted to give up and quit school. Besides the difficulty she faced in class, she also had challenges at home. She is the mother of three beautiful girls who needed her attention. On November 4, 2005, she graduated from Maricopa Skill Center with certification as a Medical Assistant. Shortly thereafter, she obtained a position with Maricopa Health Care as a Medical Assistant. Vanessa is married and a proud mother of a baby boy. About a year ago, she was unemployed and enrolled in the TANF/WIA Adult Program. She participated in a training program through Pima Community College where she received her certificate in Legal Office Support. During training, the WIA/TANF program assisted her with supportive services such as clothing and bus passes. She thanks her case manager for being there and always answering her questions. Today she is employed with Pima County Consolidated Justice Courts as a Front Counter Clerk. She hopes to one day fulfill her goal of becoming a judge. Marjorie put all her efforts towards achieving her goals and completing her schooling through the International Institute of the Americas. Her GPA of 4.0 is proof of her efforts. Marjorie had to make the grueling decision of returning to school or maintaining her full-time job. She was convinced that going back to school was her long term best choice. She made the commitment to do this for herself and her two children. The challenges Marjorie faced as a newly single mother were finding day care for her 2-year-old son, helping her 7-year-old son with his homework, and completing her own course work as well. Marjorie states she could not have achieved her goal without help from her mother, other family members, and support of the WIA staff. Marjorie has succeeded and accomplished what she set forth to do. 10 Arizona PY 2005 WIA Title IB Annual Report Andrea has been employed with the Pascua Yaqui Tribe Housing Maintenance Department for the past seven months. The WIA program helped her obtain employment with the tribe and funded her schooling at the Old Master Trade School, where she gained the experience and knowledge to help in her field of work. WIA not only provided funding for school, they also provided clothing, shoes, tools and a tremendous amount of support, ensuring her successful completion of the program. Jamie was thirty-three years old and working sporadically in dead-end jobs, with no specific goals. In 2004, he decided to turn his life around and walked into the Graham County WIA office where he requested automotive mechanic training. Jamie had many concerns and reservations including: was he too old to go back to school; would his criminal record keep him from succeeding once he finished training? WIA staff assured him that every effort would be made to help him obtain the skills needed to achieve his goal of operating his own business. Instructors and WIA staff were impressed with the focus and determination Jamie applied to both his educational goals and work ethics. Although it had been nearly seventeen years since he had attended school, Jamie maintained better than a 3.0 GPA and graduated in May of 2006 with an AAS Degree in Automotive Service Technology. He is now successfully employed. SUCCESS STORIES Andrea said, “WIA remains an integral part of my life as staff continues to encourage me and see me complete my ambitions!” 11 Arizona PY 2005 WIA Title IB Annual Report COST OF WORKFORCE ACTIVITIES Cost of Workforce Activities The State received a WIA Title IB allotment of $47,660,141 that provided services and activities through the Arizona Workforce Connection One-Stop system for PY 2005 (July 1, 2005 through June 30, 2006). A total of 11,988 individuals were served through formula funding provided to the 15 LWIAs through the youth ($14,142,484), adult ($13,255,424) and dislocated worker ($11,347,730) funding streams. LWIAs also provided services to Arizona’s business communities and affected workers by providing assistance with lay-offs and closures through Rapid Response funded ($1,515,030) activities . Arizona’s Costs Per Participant for PY 2005 ranged from: • Youth: $3,701; require long term classroom training, to not only meet the demands of today’s labor market, but to adequately prepare for future employment opportunities. • Adults: $2,216; generally looking for immediate employment at the One-Stops rather than seeking long term training opportunities, therefore, their costs remain lower. • Dislocated Workers: $5,193; often see a lay-off as an opportunity to acquire new skills and make a career change. Both dynamics involve longer, more intense training services, thus increasing the cost of serving these individuals. The average cost for all three funding streams for PY 2005 was $3,232 per participant. The first table shows that individuals who received core, intensive and training services performed higher in the Entered Employment Rate, Employment Retention Rate, and Average Earnings performance indicators than those individuals who only received core and intensive services. Even though less individuals accessed training services, this table clearly shows the economic impact experienced by the participants who took advantage of all three levels of service (core, intensive, training), resulting in more extensive occupational preparation. 12 Arizona PY 2005 WIA Title IB Annual Report Individuals Who Received Training Service Entered Employment Rate 83.2% Employment Retention Rate 88.3% Average Earnings $5,194 Customer Group 889 1,069 1,016 1,151 $5,251,377 1,011 Individuals Who Only Received Core and Intensive Services 1,206 77.5% 1,556 1,410 84.8% $4,357 1,663 $6,644,663 1,525 Total Participants Served Total Exiters Adults 5,982 3,545 Dislocated Workers 2,185 1,270 847 474 2,974 1,617 Older Youth Younger Youth Program Activity Total Federal Funds Local Adults $13,255,424 Dislocated Worker 11,347,730 Local Youth 14,142,484 Rapid Response 1,513,030 Statewide Required Activities 4,241,473 Statewide Allowable Activities 3,160,000 Total Federal Funds $47,660,141 COST OF WORKFORCE ACTIVITIES Reported Information 13 Arizona PY 2005 WIA Title IB Annual Report INNOVATIVE SERVICE DELIVERY STRATEGIES Innovative Service Delivery Strategies There are several innovative service delivery strategies happening in Arizona that are producing positive results. The benefits of these programs have a positive effect on not only the participant of the WIA program, but the employer, as well. These strategies focus on high growth and high demand industries. The partnerships include education, various public agencies, private businesses and government. Industrial Maintenance Training Partnership In the Apache and Navajo Counties’ Workforce Partnership LWIA, an innovative service delivery strategy is the Industrial Maintenance Training Partnership. The partners include: Career and Technical Education programs at local high schools (Northern Arizona Vocational Institute of Technology), Northland Pioneer College, Tucson Electric Power, Salt River Project, Abitibi Paper Company, Arizona Public Service and WIA. The curriculum was developed in cooperation with the companies involved in the partnership, and each employer has hired graduates. The actual federal WIA outlay has been minimal, primarily paying for certification costs of a few hundred dollars per participant. Graduates of the Industrial Maintenance Training Partnership Program leave high school with college credits and a credential related to their high school vocational program. Several graduates are employed in high-growth, high demand industries with major corporate employers earning a starting salary between $30,000 and $52,000 per year. As one of the smaller LWIAs in Arizona, these types of employment opportunities have a dramatic impact on local area performance. Local employment statistics indicate there will be increased retirements among maintenance workers in these local areas. This program also provides trained replacements for companies facing workforce shortages. Employed Worker Training Program For Advancement Opportunities In the Maricopa County LWIA, the Employed Worker Training Program provides opportunities for employed workers to attain needed training for advancement, increasing skill levels, gaining transferable skills, and avoiding layoffs. Utilizing adult formula funds, this innovative program specifically targets and identifies training needs in high-growth/high-demand industries. Program highlights include: a comprehensive application process, available to businesses on-line and an application review process that demonstrates if the business is a high-growth/high-demand employer. The cost to provide training for employed workers varies, depending on the number of individuals to be trained, training cost and time identified. However, there is a ceiling of $50,000 per employer and $8,000 per employee for the program. One positive outcome Maricopa County has experienced with the program thus far is an increase in the number of businesses who have participated in the Employed Worker Training Program and who are now utilizing other services from the One-Stop centers. 14 Arizona PY 2005 WIA Title IB Annual Report Allocation of Resources—Adults & Dislocated Workers Local areas have been increasingly creative in leveraging funding to continue to meet the needs of business and job seeking customers. Arizona received a waiver from DOL to allow LWIAs to request a transfer of up to 100% of dislocated worker funds to adult funds. During PY 2005, Maricopa and Yuma counties were granted transfers by the GCWP. Historically, Arizona has far surpassed the Dislocated Worker performance measures. Arizona led the nation in the Dislocated Worker Earnings Replacement measure for PY 2004. Due to Arizona’s improved economy, the State has been experiencing less layoffs and closures, thereby serving less dislocated workers. By encouraging the transfer of funds, Arizona leveraged available dislocated worker resources to improve performance for adult workers. Proof of the effectiveness of this strategy is demonstrated by Arizona exceeding all adult and dislocated worker measures for the second consecutive year. INNOVATIVE SERVICE DELIVERY STRATEGIES Health Care Partnership In the Gila/Pinal LWIA, WIA and DES Jobs (TANF) programs have been partnering with a local hospital to provide training in numerous health care fields. The Participants in Recognition In Determination through Employment (PRIDE) program provides enrolled individuals with extensive job shadowing opportunities and seven to twelve weeks of on-site work experience in the medical and allied health fields. The LWIB reports that these hard-to-serve participants are leaving behind years of program dependency and becoming self-sufficient in high-demand/high-growth jobs in the medical and allied health fields throughout the state. The PRIDE Program received the National Association of Development Organization’s 2006 Innovation Award. 15 Arizona PY 2005 WIA Title IB Annual Report PERFORMANCE TABLES A, B & C Table A: Workforce Investment Act Customer Satisfaction Results Customer Satisfaction Negotiated Performance Level Actual Performance Level - American Customer Satisfaction Index Participants 71% 78% 643 1,729 739 86% Employers 71% 76% 958 1,541 1,127 85% Number of Completed Surveys Number of Customers Eligible for the Survey Number of Customers Included in the Sample Response Rate Table B: Adult Program Results Negotiated Performance Level Reported Information Actual Performance Level Entered Employment Rate 75% 79.8% Employment Retention Rate 80% 86.2% $3,550 $4,691 60% 71.3% Average Earnings Employment and Credential Rate 2,095 2,625 2,426 2,814 $11,896,040 2,536 1,108 1,555 Table C: Outcomes for Adult Special Populations Reported Information Public Assistance Recipients Receiving Intensive or Training Services Entered Employment Rate 75.5% Employment Retention Rate 77.8% Average Earnings $4,436 Employment And Credential Rate 62.6% 256 339 193 84.5% 88.8% 248 $958,231 179 120 142 119 72.1% 78.5% 134 $6,878 216 112 Individuals with Disabilities Veterans $784,084 75 101 86 62 72.7% 89.0% 79 $3,726 114 74.3% 62 Older Individuals (Age 55 or older) $264,530 16 Arizona PY 2005 WIA Title IB Annual Report 27 41 172 145 163 $5,052 71 65.9% 125 $666,876 132 80.8% 84 104 Table D: Other Outcome Information for the Adult Program Individuals Who Only Received Core and Intensive Services 889 Entered Employment Rate 83.2% Employment Retention Rate 88.3% Average Earnings $5,194 1,206 77.5% 1,069 1,016 1,556 1,410 84.8% 1,151 $5,251,377 $4,357 1,011 1,663 $6,644,663 1,525 Table E: Dislocated Worker Program Results Negotiated Performance Level Reported Information Actual Performance Level Entered Employment Rate 84% 88.0% Employment Retention Rate 87% 93.4% ($2,750) $2,629 67% 77.1% Average Earnings Employment and Credential Rate 1,059 1,203 1,335 1,430 $3,380,220 1,286 531 689 Table F: Outcomes for Dislocated Worker Special Populations Reported Information Entered Employment Rate Employment Retention Rate Average Earnings Employment And Credential Rate Individuals with Disabilities Veterans 139 86.3% 92.2% $933 74.7% 34 79.1% 161 165 92.5% 179 $151,087 162 71 95 Older Individuals $2,332 62.5% 43 37 40 $88,622 38 15 Displaced Homemakers 158 82.7% 191 190 91.8% ($748) 207 ($139,843) 187 65 69.1% 24 25 69.4% 36 34 94.4% $6,588 36 $217,409 57.1% 94 33 16 28 Table G: Other Outcome Information for Dislocated Worker Program Reported Information Entered Employment Rate Employment Retention Rate Average Earnings Individuals Who Received Training Service 609 89.4% 681 716 94.3% 759 $2,619,456 $3,927 667 Individuals Who Only Received Core and Intensive Services 86.2% 92.3% $1,229 450 522 619 671 $760,764 619 PERFORMANCE TABLES D, E, F & G Individuals Who Received Training Service Reported Information 17 Arizona PY 2005 WIA Title IB Annual Report PERFORMANCE TABLES H1, H2, I, J & K Table H.1: Youth (14-21) Program Results Negotiated Performance Level Reported Information Actual Performance Level Placement in Employment or Education N/A 62.4% Attainment of Degree or Certificate N/A 40.2% Literacy and Numeracy Gains N/A 39.2% 1,046 1,677 671 1,668 49 125 Table H.2: Older Youth (19-21) Results Negotiated Performance Level Reported Information Actual Performance Level Entered Employment Rate 69% 72.6% Employment Retention Rate 79% 84.5% $3,350 $4,505 49% 47.2% Six Months Earnings Increase Credential Rate 275 379 311 368 $1,459,636 324 219 464 Table I: Outcomes for Older Youth Special Populations Reported Information Entered Employment Rate Employment Retention Rate Six Months Earnings Increase Credential Rate Public Assistance Recipients 51 76.1% 67 41 80.4% $4,722 51 $212,483 45 25 69 36.2% Veterans 100% 100% ($337) 0.0% 1 1 1 1 ($337) 1 0 1 Individuals with Disabilities 12 70.6% 17 17 81.0% $4,414 21 $83,862 19 11 24 45.8% Out-of-School Youth 249 73.9% 337 84.6% $4,483 46.5% 275 325 $1,277,545 285 192 413 Table J: Younger Youth (14-18) Results Reported Information Negotiated Performance Level Actual Performance Level Skill Attainment Rate 82% 76.3% Youth Diploma or equivalent Attainment Rate 57% 57.6% Retention Rate 58% 70.0% 2,443 3,201 392 681 678 969 Table K: Outcomes for Younger Youth Special Populations Reported Information Skill Attainment Rate Youth Diploma or Equivalent Rate Retention Rate Public Assistance Recipients 435 74.0% 588 44 51.2% 86 77 56.6% 136 Individuals with Disabilities 272 78.8% 345 60 67.4% 89 73 67.6% 108 18 Arizona PY 2005 WIA Title IB Annual Report Out-of-School Youth 66.9% 42.0% 65.7% 588 879 108 257 261 397 Table L: Participation Level 12 Month Employment Retention Rate Adults 79.3% Dislocated Workers 86.7% Older Youth 80.6% 1,692 $1,295 2,133 971 $8,149,592 1,120 241 299 0.9% 889 82.2% 18 $4,463 2,095 5 0.5% $9,912,860 $4,768 Wages at Entry Into Employment for Individuals Who Entered Unsubsidized Employment Placements for Participants in Nontraditional Employment $1,151,529 1.1% 263 3 275 $8,614,141 5.8% 1,930 $7,367 1,059 $1,253,912 Entry into Unsubsidized Employment Related to the Training Received of those Who Completed Training Services $7,094,279 4.8% 963 $2,832 52 889 29 609 $688,263 243 Table M: Participation Level Reported Information Total Participants Served 7/1/05—6/30/06 Total Exiters 4/1/05—3/31/06 Total Adult Customers 8,121 4,792 Total Adults (self-service only) 2 3 WIA Adults 5,982 3,545 WIA Dislocated Workers 2,185 1,270 3,821 2,091 2,974 1,617 Older Youth (19-21)* 847 474 Out-of-School Youth▪ 1,704 949 In-School Youth▪ 2,117 1,142 Total Youth (14-21) *▪ Younger Youth (14-18)* Table N: Cost of Program Activities Program Activity Local Adults Total Federal Spending $13,255,424 Local Dislocated Workers 11,347,730 Local Youth 14,142,484 Rapid Response (up to 25%) WIA §134 (a) (2) (A) 1,513,030 Statewide Required Activities (up to 15%) WIA §134 (a) (2) (B) 4,241,473 Statewide Allowable Activities WIA §134 (a) (3) Program Activity Description JOBS 2,000,000 Labor Market Information 180,000 Apprenticeship 130,000 Master Teacher 450,000 High Tech Education 250,000 Post Secondary Education 150,000 Total of All Federal Spending Listed Above PERFORMANCE TABLES L, M & N Reported Information 12 Month Earnings Increase (Adults and Older Youth) or 12 Month Earnings Replacement (Dislocated Workers) $47,660,141 19 Arizona PY 2005 WIA Title IB Annual Report PERFORMANCE TABLE O: APACHE COUNTY Table O: Local Performance (By Individual Local Workforce Investment Area) 13 Local Area Name Adults APACHE COUNTY Dislocated Workers * Older Youth (19-21) 3 Younger Youth (14-18) 3 Adults 3 Dislocated Workers * Older Youth (19-21) 1 Younger Youth (14-18) 3 Negotiated Performance Level Actual Performance Level Total Participants Served ETA Assigned # 4060 Total Exiters Report Information Program Participants Customer Satisfaction See Table A Employers Adults 75% Dislocated Workers* See REPAC - Table O Older Youth 60% 100.0% Adults 80% 80.0% Dislocated Workers* See REPAC - Table O Older Youth 79% 100.0% Younger Youth 60% 100.0% Adults $3,000 $5,592 Dislocated Workers* See REPAC - Table O Older Youth $2,800 $1,514 Adults 69% 66.7% Dislocated Workers* See REPAC - Table O Older Youth 49% 100.0% Younger Youth 57% 0.0% Skill Attainment Rate Younger Youth 82% 66.7% Placement in Employment or Education Attainment of Degree or Certificate Literacy or Numeracy Gains Younger Youth (14-21) N/A 100.0% Younger Youth (14-21) N/A 50.0% Younger Youth (14-21) N/A 0.0% N/A N/A Entered Employment Rates Retention Rates Average Earnings (Adult/DWs) Six Months Earnings Increase (Older Youth) Credential/Diploma Rates Other State Indicators of Performance Overall Status of Local Performance 100.0% Not Met Met Exceed 2 3 6 * The Dislocated Worker statistics reflected in this chart are those of Re-Employment and Pre-Layoff Assistance Center (REPAC), the entity which administers the dislocated worker program on behalf of 7 local area consortium that includes Apache, Gila/Pinal, Graham, Greenlee, Mohave/La Paz, Navajo Counties and the Nineteen Tribal Nations. (Also see Table-O – REPAC Dislocated Worker 20 Arizona PY 2005 WIA Title IB Annual Report COCHISE COUNTY Total Participants Served ETA Assigned # 4005 Total Exiters Report Information Customer Satisfaction Adults 238 Dislocated Workers 28 Older Youth (19-21) 48 Younger Youth (14-18) 136 Adults 112 Dislocated Workers 18 Older Youth (19-21) 27 Younger Youth (14-18) 54 Negotiated Performance Level Actual Performance Level Program Participants See Table A Employers Adults 70% 87.0% Dislocated Workers 87% 71.4% Older Youth 70% 76.2% Adults 90% 93.8% Dislocated Workers 88% 100.0% Older Youth 83% 100.0% Younger Youth 60% 66.7% Adults $3,550 $9,776 Dislocated Workers $1,500 $11,110 Older Youth $3,000 $7,039 Adults 57% 82.4% Dislocated Workers 61% 75.0% Older Youth 47% 50.0% Younger Youth 60% 67.9% Skill Attainment Rate Younger Youth 80% 96.1% Placement in Employment or Education Attainment of Degree or Certificate Literacy or Numeracy Gains Younger Youth (14-21) N/A 68.3% Younger Youth (14-21) N/A 49.1% Younger Youth (14-21) N/A 0.0% N/A N/A Entered Employment Rates Retention Rates Average Earnings (Adult/ DWs) Six Months Earnings Increase (Older Youth) Credential/Diploma Rates Other State Indicators of Performance Overall Status of Local Performance Not Met Met Exceed 0 1 14 PERFORMANCE TABLE O: COCHISE COUNTY Local Area Name 21 Arizona PY 2005 WIA Title IB Annual Report PERFORMANCE TABLE O: COCONINO COUNTY Local Area Name COCONINO COUNTY Total Participants Served ETA Assigned # 4065 Total Exiters Report Information Customer Satisfaction Adults 69 Dislocated Workers 10 Older Youth (19-21) 23 Younger Youth (14-18) 85 Adults 50 Dislocated Workers 8 Older Youth (19-21) 13 Younger Youth (14-18) 31 Negotiated Performance Level Actual Performance Level Program Participants See Table A Employers Adults 75% 89.3% Dislocated Workers 77% 85.7% Older Youth 78% 71.4% Adults 84% 94.1% Dislocated Workers 90% 90.9% Older Youth 78% 100.0% Younger Youth 62% 70.8% Adults $3,000 $5,944 Dislocated Workers $1,500 $9,839 Older Youth $1,800 $8,575 Adults 58% 86.1% Dislocated Workers 60% 85.7% Older Youth 50% 60.0% Younger Youth 65% 83.3% Skill Attainment Rate Younger Youth 75% 92.0% Placement in Employment or Education Attainment of Degree or Certificate Literacy or Numeracy Gains Younger Youth (14-21) N/A 82.4% Younger Youth (14-21) N/A 86.5% Younger Youth (14-21) N/A 0.0% N/A N/A Entered Employment Rates Retention Rates Average Earnings (Adult/ DWs) Six Months Earnings Increase (Older Youth) Credential/Diploma Rates Other State Indicators of Performance Not Met 0 Overall Status of Local Performance 22 Arizona PY 2005 WIA Title IB Annual Report Met Exceed 0 15 146 Adults GILA/PINAL COUNTIES Total Participants Served Dislocated Workers * Older Youth (19-21) 46 Younger Youth 83 (14-18) 4010 92 Adults ETA Assigned # Total Exiters Dislocated Workers * Older Youth (19-21) 15 Younger Youth 25 (14-18) Report Information Customer Satisfaction Negotiated Performance Level Program Participants Actual Performance Level See Table A Employers 76% Adults See REPAC - Table O Dislocated Workers* Entered Employment Rates Retention Rates Average Earnings (Adult/ DWs) Six Months Earnings Increase (Older Youth) 88.0% Older Youth 71% 44.4% Adults 85% 90.9% Dislocated Workers* See REPAC - Table O Older Youth 82% 100.0% Younger Youth 59% 72.4% $3,600 $5,585 Adults Dislocated Workers* See REPAC - Table O Older Youth $3,600 $4,999 62% 59.5% Adults Dislocated Workers* See REPAC - Table O Older Youth 52% 30.0% Younger Youth 60% 50.0% Skill Attainment Rate Younger Youth 82% 85.3% Placement in Employment or Education Younger Youth (14-21) N/A 54.8% Attainment of Degree or Certificate Literacy or Numeracy Gains Younger Youth (14-21) N/A 51.5% Younger Youth (14-21) N/A 100.0% N/A N/A Credential/Diploma Rates Other State Indicators of Performance Overall Status of Local Performance Not Met Met Exceed 2 2 7 * The Dislocated Worker statistics reflected in this chart are those of Re-Employment and Pre-Layoff Assistance Center (REPAC), the entity which administers the dislocated worker program on behalf of 7 local area consortium that includes Apache, Gila/Pinal, Graham, Greenlee, Mohave/La Paz, Navajo Counties and the Nineteen Tribal Nations. (Also see Table-O – REPAC Dislocated Worker Consortium.) Arizona PY 2005 WIA Title IB Annual Report PERFORMANCE TABLE O: GILA/PINAL COUNTIES Local Area Name 23 PERFORMANCE TABLE O: GRAHAM COUNTY Local Area Name 24 56 Adults GRAHAM COUNTY Total Participants Served Dislocated Workers * Older Youth (19-21) 17 Younger Youth 54 (14-18) 4015 21 Adults ETA Assigned # Total Exiters Dislocated Workers * Older Youth (19-21) 11 Younger Youth 27 (14-18) Report Information Customer Satisfaction Negotiated Performance Level Program Participants Actual Performance Level See Table A Employers Entered Employment Rates Retention Rates Average Earnings (Adult/ DWs) Six Months Earnings Increase (Older Youth) Adults 64% 87.5% Dislocated Workers* See REPAC - Table O Older Youth 56% 83.3% Adults 76% 100.0% Dislocated Workers* See REPAC - Table O Older Youth 79% 100.0% Younger Youth 56% 83.3% $3,363 $11,950 Adults See REPAC - Table O Dislocated Workers* $3,400 $12,342 Adults 60% 73.7% Dislocated Workers* See REPAC - Table O Older Youth 49% 80.0% Younger Youth 57% 52.4% Skill Attainment Rate Younger Youth 83% 75.0% Placement in Employment or Education Attainment of Degree or Certificate Literacy or Numeracy Gains Younger Youth (14-21) N/A 60.0% Younger Youth (14-21) N/A 90.9% Younger Youth (14-21) N/A 0.0% N/A N/A Credential/Diploma Rates Older Youth Other State Indicators of Performance Not Met Met Exceed 0 2 9 Overall Status of Local Performance * The Dislocated Worker statistics reflected in this chart are those of Re-Employment and Pre-Layoff Assistance Center (REPAC), the entity which administers the dislocated worker program on behalf of 7 local area consortium that includes Apache, Gila/Pinal, Graham, Greenlee, Mohave/La Paz, Navajo Counties and the Nineteen Tribal Nations. (Also see Table-O – REPAC Dislocated Worker Consortium.) Arizona PY 2005 WIA Title IB Annual Report 11 Adults GREENLEE COUNTY Total Participants Served Dislocated Workers * Older Youth (19-21) 2 Younger Youth 27 (14-18) ETA Assigned # 4020 Total Exiters Adults 4 Dislocated Workers * Older Youth (19-21) 0 Younger Youth 4 (14-18) Report Information Customer Satisfaction Negotiated Performance Level Program Participants Actual Performance Level See Table A Employers 63.0% Adults See REPAC - Table O Dislocated Workers* Entered Employment Rates Older Youth 61.5% 0.0% Adults 72.0% 100.0% See REPAC - Table O Dislocated Workers* Retention Rates Average Earnings (Adult/ DWs) Six Months Earnings Increase (Older Youth) 100.0% Older Youth 75.5% 0.0% Younger Youth 49.5% 80.0% Adults $2,500 $8,509 See REPAC - Table O Dislocated Workers* Older Youth $2,300 $0 Adults 49.0% 80.0% Dislocated Workers* See REPAC - Table O Older Youth 25.0% 0.0% Younger Youth 49.5% 25.0% Skill Attainment Rate Younger Youth 82.0% 92.3% Placement in Employment or Education Attainment of Degree or Certificate Literacy or Numeracy Gains Younger Youth (14-21) N/A 66.7% Younger Youth (14-21) N/A 33.3% Younger Youth (14-21) N/A 0.0% N/A N/A Credential/Diploma Rates Other State Indicators of Performance Overall Status of Local Performance Not Met Met Exceed 5 0 6 * The Dislocated Worker statistics reflected in this chart are those of Re-Employment and Pre-Layoff Assistance Center (REPAC), the entity which administers the dislocated worker program on behalf of 7 local area consortium that includes Apache, Gila/Pinal, Graham, Greenlee, Mohave/La Paz, Navajo Counties and the Nineteen Tribal Nations. (Also see Table-O – REPAC Dislocated Worker Consortium.) Arizona PY 2005 WIA Title IB Annual Report PERFORMANCE TABLE O: GREENLEE COUNTY Local Area Name 25 PERFORMANCE TABLE O: MARICOPA COUNTY Local Area Name 26 MARICOPA COUNTY Total Participants Served Adults 1186 Dislocated Workers 380 Older Youth (19-21) 79 Younger Youth 308 (14-18) ETA Assigned # 4035 Total Exiters Adults 527 Dislocated Workers Older Youth (19-21) 193 Younger Youth 214 55 (14-18) Report Information Customer Satisfaction Negotiated Performance Level Program Participants Actual Performance Level See Table A Employers Adults 83% 86.5% Dislocated Workers 88% 87.5% Older Youth 69% 82.5% Adults 85% 91.0% Dislocated Workers 88% 95.5% Older Youth 82% 85.7% Younger Youth 56% 75.6% $2,965 $6,513 ($2,133) $1,519 $2,686 $4,318 Adults 73% 64.2% Dislocated Workers 74% 79.3% Older Youth 45% 46.0% Younger Youth 58% 60.2% Younger Youth 80% 77.3% N/A 72.8% N/A 39.8% N/A 45.5% N/A N/A Entered Employment Rates Retention Rates Average Earnings (Adult/ DWs) Six Months Earnings Increase (Older Youth) Adults Dislocated Workers Older Youth Credential/Diploma Rates Skill Attainment Rate Placement in Employment Younger Youth (14-21) or Education Attainment of Degree or Younger Youth (14-21) Certificate Literacy or Numeracy Younger Youth (14-21) Gains Other State Indicators of Performance Overall Status of Local Performance Not Met Met Exceed 0 2 13 Arizona PY 2005 WIA Title IB Annual Report Local Area Name Total Participants Served Dislocated Workers * Older Youth (19-21) 10 Younger Youth 146 (14-18) 4070 89 Adults ETA Assigned # Total Exiters Dislocated Workers * Older Youth (19-21) 8 Younger Youth 57 (14-18) Report Information Customer Satisfaction Negotiated Performance Level Program Participants Actual Performance Level See Table A Employers Entered Employment Rates Adults 79% Dislocated Workers* See REPAC - Table O Older Youth 70% 72.7% Adults 74% 87.3% See REPAC - Table O Dislocated Workers* Retention Rates Average Earnings (Adult/ DWs) Six Months Earnings Increase (Older Youth) Older Youth 75% 87.5% Younger Youth 58% 78.6% Adults $2,950 $6,372 Dislocated Workers* See REPAC - Table O Older Youth $2,900 $6,675 60% 58.8% Adults Credential/Diploma Rates 81.7% See REPAC - Table O Dislocated Workers* Older Youth 46% 36.4% Younger Youth 53% 21.1% Skill Attainment Rate Younger Youth 82% 74.9% Placement in Employment or Education Attainment of Degree or Certificate Literacy or Numeracy Gains Younger Youth (14-21) N/A 59.1% Younger Youth (14-21) N/A 22.0% Younger Youth (14-21) N/A 0.0% N/A N/A Other State Indicators of Performance Not Met Met Exceed 2 2 7 Overall Status of Local Performance * The Dislocated Worker statistics reflected in this chart are those of Re-Employment and Pre-Layoff Assistance Center (REPAC), the entity which administers the dislocated worker program on behalf of 7 local area consortium that includes Apache, Gila/Pinal, Graham, Greenlee, Mohave/La Paz, Navajo Counties and the Nineteen Tribal Nations. (Also see Table-O – REPAC Dislocated Worker Consortium.) PERFORMANCE TABLE O: MOHAVE/LA PAZ COUNTIES MOHAVE/LA PAZ COUNTIES 160 Adults 27 Arizona PY 2005 WIA Title IB Annual Report PERFORMANCE TABLE O: NAVAJO COUNTY Local Area Name 28 51 Adults NAVAJO COUNTY Total Participants Served Dislocated Workers * Older Youth (19-21) 13 Younger Youth 16 (14-18) 4075 27 Adults ETA Assigned # Total Exiters Dislocated Workers * Older Youth (19-21) 9 Younger Youth 11 (14-18) Report Information Customer Satisfaction Negotiated Performance Level Program Participants Actual Performance Level See Table A Employers 75% Adults See REPAC - Table O Dislocated Workers* Entered Employment Rates Older Youth 60% 55.6% Adults 75% 89.3% See REPAC - Table O Dislocated Workers* Retention Rates Average Earnings (Adult/ DWs) Six Months Earnings Increase (Older Youth) Older Youth 79% 100.0% Younger Youth 63% 63.2% $3,000 $3,522 Adults See REPAC - Table O Dislocated Workers* Older Youth Adults Credential/Diploma Rates Skill Attainment Rate 79.3% $2,800 $1,806 60% 76.5% See REPAC - Table O Dislocated Workers* Older Youth 49% 60.0% Younger Youth 57% 75.0% Younger Youth 80% 81.3% N/A 69.6% N/A 72.0% N/A 0.0% N/A N/A Placement in Employment Younger Youth (14-21) or Education Attainment of Degree or Younger Youth (14-21) Certificate Literacy or Numeracy Younger Youth (14-21) Gains Other State Indicators of Performance Overall Status of Local Performance Not Met Met Exceed 1 1 9 * The Dislocated Worker statistics reflected in this chart are those of Re-Employment and Pre-Layoff Assistance Center (REPAC), the entity which administers the dislocated worker program on behalf of 7 local area consortium that includes Apache, Gila/Pinal, Graham, Greenlee, Mohave/La Paz, Navajo Counties and the Nineteen Tribal Nations. (Also see Table-O – REPAC Dislocated Worker Consortium.) Arizona PY 2005 WIA Title IB Annual Report NINETEEN TRIBAL NATIONS 357 Adults Total Participants Served Dislocated Workers * Older Youth (19-21) 80 Younger Youth 398 14-18) 4090 204 Adults ETA Assigned # Total Exiters Dislocated Workers * Older Youth (19-21) 41 Younger Youth 134 (14-18) Report Information Customer Satisfaction Negotiated Performance Level Program Participants Actual Performance Level See Table A Employers 73.5% Adults Entered Employment Rates Retention Rates Average Earnings (Adult/ DWs) Six Months Earnings Increase (Older Youth) Credential/Diploma Rates Skill Attainment Rate 69.4% Dislocated Workers* See REPAC - Table O Older Youth 68.4% 70.6% Adults 78.7% 68.6% Dislocated Workers* See REPAC - Table O Older Youth 79.8% 56.5% Younger Youth 57.2% 50.6% Adults $2,867 $3,761 See REPAC - Table O Dislocated Workers* Older Youth $3,569 $2,616 Adults 59.3% 48.1% Dislocated Workers* See REPAC - Table O Older Youth 43.2% 40.5% Younger Youth 58.8% 48.9% Younger Youth 80.7% 59.3% N/A 47.4% N/A 50.0% N/A 0.0% N/A N/A Placement in Employment Younger Youth (14-21) or Education Attainment of Degree or Younger Youth (14-21) Certificate Literacy or Numeracy Younger Youth (14-21) Gains Other State Indicators of Performance Overall Status of Local Performance Not Met Met Exceed 3 6 2 * The Dislocated Worker statistics reflected in this chart are those of Re-Employment and Pre-Layoff Assistance Center (REPAC), the entity which administers the dislocated worker program on behalf of 7 local area consortium that includes Apache, Gila/Pinal, Graham, Greenlee, Mohave/La Paz, Navajo Counties and the Nineteen Tribal Nations. (Also see Table-O – REPAC Dislocated Worker Consortium.) Arizona PY 2005 WIA Title IB Annual Report PERFORMANCE TABLE O: NINETEEN TRIBAL NATIONS Local Area Name 29 PERFORMANCE TABLE O: CITY OF PHOENIX Local Area Name PHOENIX (CITY OF) Total Participants Served Adults 1870 Dislocated 735 Workers Older Youth (19-21) 219 Younger Youth 710 (14-18) ETA Assigned # 4025 Total Exiters Adults 1257 Dislocated Workers 465 Older Youth (19-21) 120 Younger Youth 291 (14-18) Report Information Customer Satisfaction Negotiated Performance Level Program Participants Actual Performance Level See Table A Employers Entered Employment Rates Retention Rates Average Earnings (Adult/ DWs) Six Months Earnings Increase (Older Youth) Credential/Diploma Rates Skill Attainment Rate Adults 78% 79.8% Dislocated Workers 89% 87.6% Older Youth 69% 71.8% Adults 86% 87.6% Dislocated Workers 90% 93.8% Older Youth 80% 83.8% Younger Youth 58% 71.7% $3,550 $4,212 ($2,000) $2,162 $3,400 $5,120 Adults 60% 80.5% Dislocated Workers 64% 81.3% Older Youth 47% 39.2% Younger Youth 64% 49.0% Younger Youth 70% 65.3% N/A 54.8% N/A 28.7% N/A 34.8% N/A N/A Adults Dislocated Workers Older Youth Placement in Employment Younger Youth (14-21) or Education Attainment of Degree or Younger Youth (14-21) Certificate Literacy or Numeracy Younger Youth (14-21) Gains Other State Indicators of Performance Overall Status of Local Performance Not Met Met Exceed 1 3 11 30 Arizona PY 2005 WIA Title IB Annual Report Local Area Name Total Participants Served 1,242 Dislocated Workers 609 Older Youth (19-21) 171 Younger Youth 484 (14-18) ETA Assigned # 4030 Total Exiters Adults 746 Dislocated Workers 401 Older Youth (19-21) 78 Younger Youth 400 (14-18) Report Information Customer Satisfaction Negotiated Performance Level Program Participants Actual Performance Level See Table A Employers Entered Employment Rates Retention Rates Average Earnings (Adult/DWs) Six Months Earnings Increase (Older Youth) Credential/Diploma Rates Skill Attainment Rate Adults 72.7% 80.1% Dislocated Workers 85.5% 87.1% Older Youth 57.0% 75.0% Adults 82.7% 81.0% Dislocated Workers 82.0% 93.8% Older Youth 81.0% 89.7% Younger Youth 54.5% 60.0% Adults $2,461 $4,428 ($2,750) $3,062 Older Youth $2,222 $4,582 Adults 60.0% 69.6% Dislocated Workers 62.5% 69.9% Older Youth 42.0% 43.2% Younger Youth 52.5% 51.8% Younger Youth 86.0% 85.5% N/A 61.4% N/A 25.8% N/A 29.4% N/A N/A Dislocated Workers Placement in Employment Younger Youth (14-21) or Education Attainment of Degree or Younger Youth (14-21) Certificate Literacy or Numeracy Younger Youth (14-21) Gains Other State Indicators of Performance Overall Status of Local Performance Not Met Met Exceed 0 3 12 PERFORMANCE TABLE O: PIMA COUNTY PIMA COUNTY Adults 31 Arizona PY 2005 WIA Title IB Annual Report PERFORMANCE TABLE O: REPAC CONSORTIUM Local Area Name REPAC Dislocated Worker Consortium Total Participants Served Dislocated Workers 298 Total Exiters Dislocated Workers 114 Negotiated Performance Level Actual Performance Level Entered Employment Rate Dislocated Workers 84% 96.1% Retention Rate Dislocated Workers 85% 87.9 % Earnings Change/Earnings Replacement in Six Months Dislocated Workers ($2,133) $4,431 Dislocated Workers 61% 71.7% N/A N/A Credential/Diploma Rate Other State Indicators of Performance Not Met Met Exceed 0 0 4 Overall Status of Local Performance The Re-Employment and Pre-Layoff Assistance Center (REPAC) operates the dislocated worker program for seven local workforce investment areas (a total of eight counties), which include Apache County, Navajo County, Gila/Pinal Counties, Mohave/LaPaz Counties, Graham County, Greenlee County and the Nineteen Tribal Nations. These local areas have entered into a consortium agreement, which provides that REPAC will be responsible for negotiating one set of dislocated worker performance measures for the consortium. Thus, the consortium outcomes for these local area’s dislocated worker measures are reported under one table titled "REPAC Dislocated Worker Consortium." 32 Arizona PY 2005 WIA Title IB Annual Report Local Area Name Total Participants Served 35 Dislocated Workers 13 Older Youth (19-21) 7 107 Younger Youth (14-18) ETA Assigned # 4040 Total Exiters Adults 38 Dislocated Workers 7 Older Youth (19-21) 3 Younger Youth 34 (14-18) Report Information Customer Satisfaction Negotiated Performance Level Program Participants Actual Performance Level See Table A Employers Adults 76% 70.0% Dislocated Workers 84% 100.0% Older Youth 70% 60.0% Adults 86% 89.1% Dislocated Workers 87% 93.8% Older Youth 80% 71.4% Younger Youth 60% 82.5% $3,750 $5,429 $0 $5,450 $3,500 $5,054 Adults 70% 80.0% Dislocated Workers 70% 90.0% Older Youth 55% 66.7% Younger Youth 60% 68.8% Skill Attainment Rate Younger Youth 82% 89.4% Placement in Employment or Education Attainment of Degree or Certificate Literacy or Numeracy Gains Younger Youth (14-21) N/A 67.3% Younger Youth (14-21) N/A 83.9% Younger Youth (14-21) N/A 0.0% N/A N/A Entered Employment Rates Retention Rates Average Earnings (Adult/ DWs) Six Months Earnings Increase (Older Youth) Credential/Diploma Rates Adults Dislocated Workers Older Youth Other State Indicators of Performance Overall Status of Local Performance Not Met Met Exceed 0 3 12 PEFORMANCE TABLE O: SANTA CRUZ COUNTY SANTA CRUZ COUNTY Adults 33 Arizona PY 2005 WIA Title IB Annual Report PERFORMANCE TABLE O: YAVAPAI COUNTY Local Area Name YAVAPAI COUNTY Total Participants Served Adults 89 Dislocated Workers 37 Older Youth (19-21) 14 Younger Youth 25 (14-18) ETA Assigned # 4080 Total Exiters Adults 71 Dislocated Workers 31 Older Youth (19-21) 12 Younger Youth 32 (14-18) Report Information Negotiated Performance Level Program Participants Customer Satisfaction Actual Performance Level See Table A Employers Adults 75% 83.3% Dislocated Workers 88% 83.3% Older Youth 68% 85.7% Adults 82% 97.6% Dislocated Workers 82% 95.7% Older Youth 79% 100.0% Younger Youth 54% 70.6% $2,800 $4,175 ($2,750) $1,666 $2,428 ($657) Adults 58% 76.3% Dislocated Workers 58% 70.0% Older Youth 53% 30.0% Younger Youth 52% 80.0% Skill Attainment Rate Younger Youth 72% 85.7% Placement in Employment or Education Attainment of Degree or Certificate Literacy or Numeracy Gains Younger Youth (14-21) N/A 75.7% Younger Youth (14-21) N/A 50.0% Younger Youth (14-21) N/A 0.0% N/A N/A Entered Employment Rates Retention Rates Adults Average Earnings (Adult/ DWs) Six Months Earnings Increase (Older Youth) Dislocated Workers Older Youth Credential/Diploma Rates Other State Indicators of Performance Not Met Met Exceed 2 1 12 Overall Status of Local Performance 34 Arizona PY 2005 WIA Title IB Annual Report Local Area Name Total Participants Served 457 Dislocated Workers 74 Older Youth (19-21) 115 Younger Youth 393 (14-18) ETA Assigned # 4045 Total Exiters Adults 304 Dislocated Workers 33 Older Youth (19-21) 81 Younger Youth 301 (14-18) Report Information Customer Satisfaction Negotiated Performance Level Program Participants Actual Performance Level See Table A Employers Entered Employment Rates Retention Rates Average Earnings (Adult/DWs) Six Months Earnings Increase (Older Youth) Credential/Diploma Rates Skill Attainment Rate Adults 74% 75.4% Dislocated Workers 84% 86.4% Older Youth 69% 70.0% Adults 82% 85.0% Dislocated Workers 87% 87.8% Older Youth 79% 80.2% Younger Youth 60% 75.5% $3,550 $4,326 ($2,000) $2,580 $3,350 $3,035 Adults 62% 65.5% Dislocated Workers 65% 75.0% Older Youth 50% 57.1% Younger Youth 57% 67.5% Younger Youth 84% 91.2% N/A 67.4% N/A 40.7% N/A 46.8% N/A N/A Adults Dislocated Workers Older Youth Placement in Employment Younger Youth (14-21) or Education Attainment of Degree or Younger Youth (14-21) Certificate Literacy or Numeracy Younger Youth (14-21) Gains Other State Indicators of Performance Overall Status of Local Performance Not Met Met Exceed 0 1 14 PERFORMANCE TABLE O: YUMA COUNTY YUMA COUNTY Adults 35 Arizona PY 2005 WIA Title IB Annual Report APPENDIX A: WIA STATE COUNCIL Governor’s Council on Workforce Policy Hank Atha Acting Deputy County Administrator Management Assistance Services, Community and Economic Development, Pima County Elaine S. Babcock Manager, Human Resources Southwest Gas Dr. Bob Breault Chairman of the Board Breault Research Donna Davis Director of Development Arizona Agricultural Education / FFA Foundation Bryan Detwiler Executive Director Old Town Mission Milton D. Ericksen Deputy Associate Superintendent and Career & Technical Education State Director Arizona Department of Education Urban Giff Community Manager Gila River Indian Community Mary Hernandez Kaffer Law Office Administrator Hunt Law Firm, LTD Gilbert Jimenez Director Arizona Department of Commerce Gerald Kohlbeck Owner Pinal Lumber & Hardware Fred Lockhart Executive Director Arizona Private School Association Lisa Marie Lovallo President Spot-On Consulting Gary J. Marks Executive Director Prescott Valley Economic Development Foundation David Martin Director Associated General Contractors Michael McGrath Director Arizona AFL-CIO Art Othon Director, Community Development Arizona Public Service Patrick Quinn President for Qwest of Arizona Qwest Pam Ross Director, Business Partnerships Honeywell Deanna Salazar Vice President of Human Resources Blue Cross Blue Shield Dina Rojas Sanchez Assistant Administrator Carondelet Holy Cross Hospital Joseph A. Snell President and CEO Tucson Regional Economic Opportunities, Inc. Steven M. Speer International Representative International Brotherhood of Electrical Workers Joe Standley President CA Field Iron Workers District Council Dr. Mary Vanis Richmond Vincent, Jr. Director Center for Workforce Development Vice President Small Business Banking Maricopa Community Colleges JP Morgan Chase Bank, N.A. Tracy Wareing Director Arizona Department of Economic Security Joan Warren Dean of Workforce & Community Education, Aravaipa Campus Central Arizona College 36 Arizona PY 2005 WIA Title IB Annual Report Cochise County Carol Curtis, Director Coconino County Barbara Valencia, WIB Program Manager Gila / Pinal Counties Neil Karnes, Director Graham County Evangelina Esquivel, Program Manager Greenlee County Susan Schmidt, Assistant Director Workforce Development Division Maricopa County Susie Parel-Duranceau, Director Mohave / La Paz Counties Gail Sadler, Director Navajo / Apache Counties Cynthia Spell, Director City of Phoenix Art Eckstrom, Director of Community Services Pima County Employment and Training Nils Urman, Director Santa Cruz County Teri Drew, Regional Director Yavapai County John Morales, Executive Director Yuma County Sonia Stone, Chair Nineteen Tribal Nations Consortium APPENDIX B: LWIA DIRECTORS Vada Phelps, Executive Director 37 Arizona PY 2005 WIA Title IB Annual Report APPENDIX C: MAP OF ARIZONA LWIAs Apache County Coconino County Mohave / La Paz Consortium Navajo County Yavapai County City of Phoenix Maricopa County Gila / Pinal Consortium Yuma County Pima County Graham County Cochise County Santa Cruz County See Page 40 for Tribal Nations Map 38 Arizona PY 2005 WIA Title IB Annual Report PO Box 31, Springerville 85938 (928) 333-2123 Tourist@cybertrails.com Cochise County - Ron Curtis Stockman’s Bank 25 South Highway, Sierra Vista 85635 (520) 458-9309 Coconino County - Christine Mayer CMA Marketing PO Box 31438, Flagstaff 86003 (928) 779-6104 Christine@cmamarketingpr.com Gila/Pinal Counties - Jerry Odom Compton Motors 1298 Avila Road, Casa Grande 85222 (520) 836-8153 (520) 876-5054 Fax azgramp@cgmailbox.com Graham County - Lois Ann Moody Dynasty Travel, Inc. 1809 West Thatcher Boulevard, Safford 85546 (928) 428-6805 Greenlee County - Edwina Gray Copper Valley Telephone PO Box 1626, Clifton, 85533 (928) 865-2881 Edwina.gray@vtc.net Pima County - Shawna Adams Jobing.com – General Mgr. 5829 East Speedway, Tucson 85712 (520) 434-2000 Shawna.adams@jobing.com Maricopa County - Richmond Vincent JP Morgan Chase Bank, NA Small Business Banking AZ1-0203, 892 North Higley Road, Gilbert 85234 richmond.j.vincent@chase.com Mohave/La Paz Counties - Jeane Fisher 1108 Joshua, Parker 85344 (928) 669-8969 Navajo County - Kenneth Light KSL, Inc. PO Box 1115, Winslow 86047 (928) 536-3668 tgamboa@workforce.ws Nineteen Tribal Nations - Sonia Stone SKS Works 601 Geronimo, Parker 85344 (928) 916-1006 Cell sksworks@msn.com City of Phoenix - Art Othon Arizona Public Service 400 N. 5th Street, Phoenix 85072 (602) 250-329 Arthur.othon@aps.com Santa Cruz County - Mayra L. Zuniga 777 North Grand Avenue, Nogales 85621 (520) 285-5638 mzuniga@cityofnogales.net Yavapai County - Lou Rangel Wal-Mart 1100 Highway 279, Cottonwood 85324 (928) 634-0444 legnarscave@Wmconnect.com Yuma County - Sam Pepper 4620 West Senatra Way, Yuma 85364 (928) 344-9777 spepper@beamspeed.net APPENDIX D: LWIB CHAIRPERSON LIST Apache County - Marnie Uhl Springerville/Eagar Chamber Of Commerce 39 Arizona PY 2005 WIA Title IB Annual Report APPENDIX E: MAP OF ARIZONA TRIBAL NATIONS 40 Arizona PY 2005 WIA Title IB Annual Report Route 1, Box 23-B 13390 1st Avenue Parker 85344 (928) 669-8555 (928) 669-6085 Fax COCOPAH INDIAN TRIBE Frank Molina, Director cocopah1@yahoo.com PO Box 1980 1450 S Avenue I Somerton 85350 (928) 627-8026 (928) 627-2510 Fax GILA RIVER INDIAN COMMUNITY Lana Chanda, Director lana.chanda@gric.nsn.us PO Box 97 208 Skill Center Road Sacaton 85247 (480) 963-0902 (520) 562-3590 Fax HOPI TRIBE Dr. Noreen Sakiestewa, Director nsakiestewa@hopi.nsn.us PO Box 123 Main Street off Highway 264 Kykotsmovi 86039 (928) 734-3501 (928) 734-3509 Fax HUALAPAI TRIBE Lucille Watahomigie, Director hualwia@yahoo.com PO Box 179 460 Hualapai Drive Peach Springs 86434 (928) 769-2200 (928) 769-2250 Fax ITCA CONSORTIUM - INTER TRIBAL COUNCIL OF AZ Toni DeBrie, WIA Project Coordinator toni.debrie@itcaonline.com 2214 North Central Avenue Suite 100 Phoenix 85004 (602) 258-4822 (602) 258-4825 Fax ITCA CONSORTIUM FORT MOHAVE INDIAN TRIBE Michel Medrano, Director fmtos@ftmojave.com PO Box 5896 1599 Plantation Road Mohave Valley 86446 (928) 346-1787 (928) 346-1123 ITCA CONSORTIUM KAIBAB PAIUTE TRIBE Linda Smith, WIA Director kpwia@scinternet.net HC 65 Box 2 Fredonia 86022 (928) 643-8312 (928) 643-7260 Fax ITCA CONSORTIUM HAVASUPAI TRIBE Patrick Dallas, Tribal Administrator PO Box 10 Supai 86435 (928) 448-2731 (928) 448-2551 Fax PASCUA YAQUI TRIBE Greg Madril, Director gregmadril@pascuayaquitribe.org 7474 South Camino de Oeste Tucson 85746 (520) 879-5843 (520) 879-5850 Fax QUECHAN INDIAN TRIBE Christine Emerson, Director quechanwia@yahoo.com PO Box 1899 604 Picacho Road Yuma 85366 (760) 572-2314 (760) 572-2735 Fax Salt River Career Center 10005 East Osborn Scottsdale 85256 (480) 850-4133 (480) 850-4139 Fax PO Box 0 San Carlos Avenue San Carlos 85550 (928) 475-2305 (928) 475-2707 Fax SALT RIVER PIMA-MARICOPA INDIAN COMMUNITY Raynette C. Nahkai, Program Coordinator raynette.nahkai@srpmic-nsn.gov SAN CARLOS APACHE TRIBE Etta Key, Director ekey@cybertrails.com TOHONO O'ODHAM NATION Robin Bitrick, Director robin.bitrick@tonation-nsn.gov PO Box 837 Sells SR 86 & Indian Route 19 85634 (Main business loop near Fire Dept) (520) 383-4251 (520) 383-2533 Fax WHITE MOUNTAIN APACHE TRIBE Marjorie Quade, Director mquade@wmat.nsn.us PO Box 520 100 East Walnut Street Whiteriver 85941 (928) 338-4818 (928) 338-4177 Fax YAVAPAI APACHE NATION Debra Johnson, Director/Fiscal djohnson@yan-tribe.org 2400 West Datsi (Mail address) 3462 Smith Avenue Camp Verde (928) 567-0594 x 27 86322 (928) 567-2854 APPENDIX F: NTN ADMINISTRATIVE ENTITTIES COLORADO RIVER INDIAN TRIBES Don Eddy, Director edtde@npgcable.com 41 Arizona PY 2005 WIA Title IB Annual Report APPENDIX G: ONE-STOP DIRECTORY Apache County Gail Sadler, Director gsadler@workforce.ws 1016 S. Main Street Snowflake 85937 (928) 289-9257 (928) 536-3748 Fax Rondi Moore, One-Stop Coordinator rmoore@workforce.ws 2500 East Cooley, Suite 410 Show Low 85901 (928) 532-4313 (928) 532-4367 Fax COMPREHENSIVE ONE-STOP CENTER Apache County Workforce Partnership 74 N. Main Street, Suite 5-7 Eagar 85925 Cochise County Cochise County Workforce Development http://www.cpic-cas.org Vada Phelps, Executive Director Sierra Vista 1843 Paseo San Luis vphelps@cpic-cas.org 85635 COMPREHENSIVE ONE-STOP CENTERS Cochise County Workforce Douglas Development 1706 East 10th Street 85607 Douglas One-Stop Cochise County Workforce Sierra Vista Development 1843 Paseo San Luis 85635 Sierra Vista One-Stop AFFILIATE SITES Benson Arizona Department of Economic 277 West 4th Street 85602 Security Douglas Arizona Department of Economic 1140 F Avenue 85607 Security Sierra Vista Arizona Department of Economic 2981 East Tacoma 85635 Security ELECTRONIC ACCESS LOCATIONS Benson Benson Public Library 300 South Huachuca 85602 Bisbee Copper Queen Public Library 6 Main Street 85603 Cochise College Douglas 4190 West Highway 80 Career Action Center 85602 Douglas Douglas Public Library 625 10th Street 85602 Huachuca City Huachuca City Public Library 506 Gonzales Boulevard 85616 Sierra Vista Cochise College 901 North Colombo Career Action Center 85635 Sierra Vista Sierra Vista Public Library 2600 East Tacoma 85635 Wilcox Elsie S. Hogan Library 450 West Maley 85643 Tombstone Tombstone Public Library 4th & Toughnut 85638 42 Arizona PY 2005 WIA Title IB Annual Report (928) 333-4454 (520) 458-9309 (520) 417-9910 Fax (520) 364-8906 (520) 458-9309 (520) 417-9910 Fax (520) 586-2513 (520) 364-4446 (520) 459-3206 (520) 586-9535 (520) 432-4232 (520) 364-0253 (520) 364-3851 (520) 456-1063 (520) 515-5457 (520) 458-4225 (520) 384-4271 (520) 457-3612 Carol Curtis, Director ccurtis@coconino.az.gov 110 East Cherry Avenue Flagstaff 86001-4627 (928) 522-7900 (928) 522-7919 Fax COMPREHENSIVE ONE-STOP CENTER Arizona Department of Economic 397 Malpais Lane, # 9 Security AFFILIATE SITE Arizona Department of Economic 337 North Navajo Security PO Box 4269 Goodwill of Central Arizona Williams Public Library 2225 North Steves Boulevard Flagstaff 86001 Page 86040 Flagstaff 86004 (928) 779-4557 (928) 645-5201 (928) 526-9188 ELECTRONIC ACCESS LOCATION Williams 113 South First Street 86046 Gila County http://www.gilacountyaz.gov Barbara Valencia, WIB Program 5515 South Apache Avenue Globe Manager Suite 200 85501 bvalencia@co.gila.az.us COMPREHENSIVE ONE-STOP CENTER Gila County Division of Health and Globe 5515 South Apache Avenue Community Services 85501 AFFILIATE SITES Arizona Department of Economic Globe 605 South 7th Street Security 85501 Arizona Department of Economic Payson 112 East Highway 260 Security 85541 Central Arizona Association of 1720 East Ash Street Globe Governments (CAAG) PO Box 912 85501 Gila Community College (928) 425-7631 x 8657 (928) 425-9468 Fax (928) 425-7631 (928) 425-3101 (928) 472-9339 (928) 425-3181 (928) 425-6450 Fax Graham County Graham County Employment & Training Neil Karnes, Director nkarnes@graham.az.gov Safford 85546 COMPREHENSIVE ONE-STOP CENTER Safford WIA Title I Service Center 826 West Main Street 85546 AFFILIATE SITE Arizona Department of Economic Safford 1938 West Thatcher Boulevard Security 85546 ELECTRONIC ACCESS LOCATIONS Fort Thomas Fort Thomas High School 15502 West U.S. Highway 70 85536 Eastern Arizona College Occupational Placement 826 West Main Street 3714 Church Street Thatcher 85552 (928) 428-7386 (928) 428-8074 Fax (928) 428-7386 (928) 428-8074 Fax (928) 428-2911 (928) 485-2427 (928) 428-8341 APPENDIX G: ONE-STOP DIRECTORY Coconino County Coconino Workforce Connection http://co.coconino.az.gov/careercenter 43 Arizona PY 2005 WIA Title IB Annual Report APPENDIX G: ONE-STOP DIRECTORY Greenlee County Greenlee Career Center http://www.aznex.net/~clifton_os Evangelina Esquivel, Program Manager vesquivel@aznex.net Highway 191 & Ward Canyon Road Clifton PO Box 1537 85533 (928) 865-4151 (928) 865-3566 Fax COMPREHENSIVE ONE-STOP CENTER Greenlee One-Stop Resource Center Highway 191 & Ward Canyon Road Clifton PO Box 1537 85533 (928) 865-4151 (928) 865-3566 Fax ELECTRONIC ACCESS LOCATIONS Greenlee Clifton Public Library 102 School Street Town of Duncan 506 South East Old West Highway Morenci Community Library Morenci Plaza Clifton 85533 Duncan 85534 Morenci 85540 (928) 865-2461 (928) 359-2272 (928) 865-2775 La Paz www.co.la.paz.az.us/career.html Cheryl Burns, Director cburns@co.la-paz.az.us Parker (928) 669-9812 85344 (928) 669-6326 Fax COMPREHENSIVE ONE-STOP CENTER Parker (928) 669-9812 La Paz Career Center 113 Kofa Avenue 85344 (928) 669-6326 Fax AFFILIATE SITE Arizona Department of Economic Parker 1032 Hopi Avenue (928) 669-6755 Security 85344 Maricopa County Maricopa Workforce Connection http://www.hsd.maricopa.gov/mwc Susan Schmidt, 234 North Central Avenue Phoenix (602) 506-5911 Assistant Director Suite 3201 85004 (602) 506-8789 Fax sschmidt@mail.maricopa.gov COMPREHENSIVE ONE-STOP CENTERS Gilbert (480) 497-0350 Gilbert Career Center 735 North Gilbert Road, Suite 134 85234-6066 Peoria (623) 934-3231 Peoria Career Center 9770 West Peoria 85345 Mesa Arizona Department of Economic (480) 962-7678 163 North Dobson Road 85201-6066 Security AFFILIATE SITE Scottsdale (480) 312-2323 Vista Del Camino Center 7700 East Roosevelt 85257 MARICOPA COMMUNITY ACTION PROGRAM ELECTRONIC ACCESS Avondale Avondale Community Action (623) 478-3060 1007 South Third Street 85323 Program Buckeye Community Action Buckeye 201 East Center (623) 386-2588 Program 85326 Chandler Chandler Community Action (480) 963-4321 77 West Chicago Program 85244-1418 El Mirage El Mirage Community Action (623) 937-0500 14010 El Mirage Road 85335 Program Gila Bend Community Action Gila Bend 202 North Euclid Street (602) 252-3186 Program 85337 113 Kofa Avenue 44 Arizona PY 2005 WIA Title IB Annual Report Maricopa County …continued Glendale Community Action Program Glendale 85301 (623) 930-2854 Town of Guadalupe - Community 9421 South Avenida del Yaqui Action Program Guadalupe 85283 (480) 730-3093 Peoria Community Action Program Tempe Community Action Program Peoria 85345 Tempe 85281 5850 West Glendale Avenue 8335 West Jefferson Street 2150 East Orange (623) 979-3911 (480) 350-5880 Tolleson Community Action Program 9555 West Van Buren Street Tolleson 85353 (623) 936-1407 Wickenburg Community Action Program 255 North Washington Street Wickenburg 85390 (520) 258-0819 Kingman 86401 (928) 753-0723 (928) 753-0726 Fax (928) 753-0726 TDD Mohave County Susie Parel-Duranceau, Director susie.parelduranceau@co.mohave.az.us 700 West Beale Street Jen Miles, Workforce Development Director jen.miles@co.mohave.az.us COMPREHENSIVE ONE-STOP CENTER Mohave County Community and Economic Development Department 700 West Beale Street Kingman 86401 (928) 753-0723 (928) 753-0726 Fax (928) 753-0726 TDD AFFILIATE SITE Mohave County Community and Economic Development Dept. Arizona Department of Economic Security Arizona Department of Economic Security Arizona Department of Economic Security Mohave County Community and Economic Development Dept. 1355 Ramar Road, Suite 9 232 London Bridge Road 2601 Highway 95 301 Pine Street 2001 College Drive, Suite 122 Bullhead 86442 Lake Havasu 86403 Bullhead 86442 Kingman 86401 Lake Havasu 86403 (928) 758-0702 (928) 680-6005 (928) 763-4154 (928) 753-4333 (928) 453-0710 Navajo County Gail Sadler, Director gsadler@workforce.ws Rondi Moore, One-Stop Coordinator rmoore@workforce.ws 1016 S. Main Street Snowflake 85937 (928) 289-9257 (928) 536-3748 Fax 2500 East Cooley, Suite 410 Show Low 85901 (928) 532-4313 (928) 532-4367 Fax COMPREHENSIVE ONE-STOP CENTER Arizona Department of Economic 2500 East Cooley, Suite 410 Security Arizona Department of Economic 319 East Third Street, 335C Security Show Low 85901 Winslow 86047 (928) 532-4313 (928) 532-4367 Fax (928) 289- 4644 Ext 101 & 103 APPENDIX G: ONE-STOP DIRECTORY MARICOPA COMMUNITY ACTION PROGRAM ELECTRONIC ACCESS 45 Arizona PY 2005 WIA Title IB Annual Report APPENDIX G: ONE-STOP DIRECTORY Navajo County…continued ELECTRONIC ACCESS LOCATIONS Show Low (928) 537-7716 Show Low Headstart 131 South 6th Place 85901 Show Low Show Low Library 20 North 6th Street (928) 537-2447 85901 Lakeside (928) 368-6688 Larson Memorial Public Library 1594 West Johnson Drive 85929 Snowflake Arizona Baptist Children Service 1016 South Main Street (928) 536-4760 85927 NORTHLAND PIONEER COLLEGE ELECTRONIC ACCESS LOCATIONS Keams Canyon Keams Canyon Center Highway 264 (928) 738-5585 86034 Whiteriver Whiteriver Center 1001 Old Middle School Road (928) 338-4662 85941 Kayenta Unified School District III Kayenta (928) 697-8333 Kayenta Center Highway 163 86033 Heber (928) 535-5937 Heber Center 3450 Mustang Avenue 85928 Snowflake (928) 536-6211 Silver Creek Campus 1610 South Main Street 85937 Holbrook (928) 524-7310 Painted Desert Campus 1200 East Hermosa Drive 86025 Phoenix, City of Phoenix Workforce Connection http://www.phoenix.gov/phxwc Stan Flowers, One-Stop Phoenix (602) 262-4036 Coordinator 200 West Washington, 19th Floor 85003 (602) 534-3915 Fax onestop@phoenix.gov COMPREHENSIVE ONE-STOP CENTERS Phoenix Workforce Connection Phoenix 9801 North 7th Street (602) 861-0208 North 85020 Phoenix Phoenix Workforce Connection (602) 247-3304 3406 North 51st Avenue 85031 West AFFILIATE SITES Phoenix Phoenix Workforce Connection (602) 534-4732 4732 South Central Avenue 85040 South Phoenix Workforce Connection Phoenix (602) 254-5081 Arizona Opportunities 39 East Jackson 85004 Industrialization Center Phoenix Phoenix Workforce Connection (602) 269-6485 2916 North 35th Avenue, Suite 5 85017 Chicanos Por La Causa Phoenix Workforce Connection Phoenix 802 South First Avenue (602) 257-1870 x243 Friendly House 85003 Phoenix Workforce Connection Main Campus Phoenix (602) 416-6174 Goodwill of Central Arizona 417 North 16th Street 85016 Phoenix Workforce Connection Greenway Career Center Phoenix (602) 482-0676 Goodwill of Central Arizona 3202 East Greenway Road 85032 Phoenix Workforce Connection Northern Career Center Phoenix (602) 335-1531 Goodwill of Central Arizona 3548 West Northern Avenue 85021 46 Arizona PY 2005 WIA Title IB Annual Report YOUTH PROVIDER SITES: Phoenix Workforce Connection Arizona Call-A-Teen Youth Resources, Inc. Children & Family Resources Pregnant & Parenting Teen Program 649 North Sixth Avenue Phoenix 85003 (602) 252-6721 700 West Campbell Avenue #3 Phoenix 85013 (602) 234-3941 Chicanos Por La Causa Youth Offender Program 2916 North 35th Avenue, Suite 5 Phoenix 85017 (602) 269-6485 Goodwill of Central Arizona 417 North 16th Street Southwest Institute for Families 5111 North Scottsdale Road # 105 and Children with Special Needs Tumbleweed Arizona Women's Education & Employment Sunnyslope Family Services Center Arizona Women's Education & Employment Career Connections Center Arizona Opportunities Industrialization Center Chicanos Por La Causa Communities in Schools of Arizona Jobs for Arizona's Graduates Somali Association of Arizona YMCA Phoenix 85006 Scottsdale 85250 Phoenix 85013 VALLEY OF THE SUN UNITED WAY CONSORTIUM 950 West Indian School Road (602) 416-6381 (480) 222-8800 (602) 264-6035 914 West Hatcher Road Phoenix 85021 (602) 371-1216 3336 North 32nd Street Phoenix 85018 (602) 955-4227 Phoenix 85004 Phoenix 2916 North 35th Avenue, Suite 5 85017 4520 North Central Avenue, Suite Phoenix 560 85012 Scottsdale 395 North Hayden Road, Suite 160 85257 Phoenix 3644 East McDowell Road, Suite 210 85008 Phoenix 5517 North 17th Avenue 85015 PIMA COUNTY http://www.PimaWorks.com 39 East Jackson Street (602) 254-5081 (602) 269-6485 (602) 926-1849 (480) 441-1807 (602) 277-7662 (602) 433-6352 Celina Somoza, One-Stop Program Manager csomoza@csd.pima.gov 340 North Commerce Loop Tortolita Building Tucson 85745 (520) 798-0500 (520) 798-0599 Fax Arnold Palacios, One-Stop Program Manager apalacious@csd.pima.gov 2797 East Ajo Way Tucson 85716 (520) 243-6700 (520) 243-6799 Fax COMPREHENSIVE ONE-STOP CENTERS 340 North Commerce Loop Tucson Tortolita Building 85745 Tucson 2797 East Ajo Way 85716 (520) 798-0500 (520) 798-0599 Fax (520) 243-6700 (520) 243-6799 Fax One-Stop Career Center Kino Service Center APPENDIX G: ONE-STOP DIRECTORY Phoenix, City of Phoenix Workforce Connection …continued 47 Arizona PY 2005 WIA Title IB Annual Report APPENDIX G: ONE-STOP DIRECTORY Pima County …continued AFFILIATE SITES One-Stop Career Center Satellite 316 West Fort Lowell Jackson Employment Center 300 East 26th Street Tucson 85705 Tucson 85713 PINAL COUNTY Gila County Division of Health and Community Services http://www.gilacountyaz.gov Barbara Valencia, WIB Program Globe Manager PO Box 2778 85502 bvalencia@co.gila.az.us AFFILIATE SITES Arizona Department of Economic Casa Grande 401 North Marshall Street Security 85222 Central Arizona Association of Casa Grande 414-B Marshall Street Governments (CAAG) 85222 Coolidge Arizona Department of Economic 1155 North Arizona Boulevard 85228 Security (520) 293-1919 (520) 882-5500 (928) 425-7631 x 8657 (928) 425-9468 Fax (520) 426-3529 (520) 836-1887 (520) 723-5351 Central Arizona Association of Superior 230 Main Street (520) 689-9044 Governments (CAAG) 85273 CENTRAL ARIZONA COLLEGE ELECTRONIC ACCESS LOCATIONS: Coolidge Signal Peak Campus 8470 North Overfield Road (520) 426-4444 85228 Apache Junction Superstition Mountain Campus 273 Old West Highway (520) 982-7261 85219 Winkelman Aravaipa Campus Star Route Box 97 (520) 357-2024 85292 Santa Cruz County www.santacruzconnect.org Nils Urman, Director nurman@co.santa-cruz.az.us Nogales 85621 COMPREHENSIVE ONE-STOP CENTER Santa Cruz County One-Stop Nogales 2935 North Grand Avenue Center 85621 AFFILIATE SITES Nogales Arizona Department of Economic 480 North Grand Avenue 85621 Security Nogales Nogales One-Stop 29 East Court Street 85621 Nogales Seeds of Change Community 412 North Morley Avenue 85621 Learning Center 2935 North Grand Avenue (520) 375-7670 (520) 281-1166 Fax (520) 375-7670 (520) 281-1166 Fax (520) 287-4635 (520) 287-0106 (520) 287-6292 Yavapai County Teri Drew, Regional Director tdrew@nacog.org Yavapai Workforce Connection East County Yavapai Workforce Connection West County 221 North Marina, Suite 201 Prescott Mail: PO Box 2451, Prescott 86302 86301 COMPREHENSIVE ONE-STOP CENTERS Cottonwood 1500 East Cherry Street, Suite F 86326 221 North Marina, Suite 201 Prescott Mail: PO Box 2451, Prescott 86302 86301 48 Arizona PY 2005 WIA Title IB Annual Report (928) 778-1756 (928) 778-1756 Fax (928) 634-3337 (928) 778-1422 (928) 778-1756 Fax Yavapai County …continued Yavapai Workforce Affiliate Office Prescott Valley 8128 East Highway 69, Suite 211 Prescott Valley 86314 (928) 445-5100 Yuma County http://www.ypic.com/crc.htm Mercedes Mendivil, One-Stop System Administrator mmendivil@ypic.com 3826 West 16th Street Yuma 85364 (928) 329-0990 (928) 783-1825 Fax COMPREHENSIVE ONE-STOP CENTER Yuma 85364 SATELLITE/AFFILIATE SITES Somerton 201 Bingham Avenue, #19 85350 Career Resource Center 3826 West 16th Street Somerton Career Center (928) 329-0990 (928) 783-1825 Fax (928) 627-0487 Arizona Department of Economic Security, Employment Admin. San Luis Office 1950 East Juan Sanchez Blvd. Suite J San Luis 85349 (982) 627-9439 Arizona Department of Economic Security 201 South 3rd Avenue Yuma 85364 (928) 783-1221 Yuma County Library Yuma County Library - San Luis Branch Arizona Western College Career Center ELECTRONIC ACCESS LOCATIONS Yuma 350 South 3rd Avenue 85364 San Luis 23233 South 1st Street 85349 Yuma 1351 South Redondo Center Drive 85365 (928) 317-6163 Nineteen Tribal Nations One-Stops http://www.antn1stop.org NINETEEN TRIBAL NATIONS COMPREHENSIVE ONE-STOP CENTER COLORADO RIVER INDIAN TRIBES Don Eddy, Director edtde@npgcable.com Route 1, Box 23-B 13390 1st Avenue Parker 85344 (928) 669-8555 (928) 669-6085 Fax NINETEEN TRIBAL NATIONS ONE-STOP SYSTEM CONTACTS COCOPAH INDIAN TRIBE Frank Molina, Director cocopah1@yahoo.com PO Box 1980 1450 S Avenue I Somerton 85350 (928) 627-8026 (928) 627-2510 Fax GILA RIVER INDIAN COMMUNITY Lana Chanda, Director lana.chanda@gric.nsn.us PO Box 97 208 Skill Center Road Sacaton 85247 (480) 963-0902 (520) 562-3590 Fax HOPI TRIBE PO Box 123 Dr. Noreen Sakiestewa, Director Main Street off Highway 264 nsakiestewa@hopi.nsn.us Kykotsmovi 86039 (928) 734-3501 (928) 734-3509 Fax HUALAPAI TRIBE Lucille Watahomigie, Director hualwia@yahoo.com Peach Springs 86434 (928) 769-2200 (928) 769-2250 Fax PO Box 179 460 Hualapai Drive APPENDIX G: ONE-STOP DIRECTORY AFFILIATE SITE 49 Arizona PY 2005 WIA Title IB Annual Report APPENDIX G: ONE-STOP DIRECTORY Nineteen Tribal Nations One-Stops…continued ITCA - INTER TRIBAL COUNCIL OF ARIZONA, INC. Toni DeBrie, WIA Project Coordinator toni.debrie@itcaonline.com FORT MOHAVE INDIAN TRIBE Michel Medrano, Director fmtos@ftmojave.com 2214 North Central Avenue Suite 100 Phoenix 85004 PO Box 5896 1599 Plantation Road Mohave Valley (928) 346-1787 86446 (928) 346-1123 KAIBAB PAIUTE TRIBE Linda Smith, WIA Director kpwia@scinternet.net HC 65 Box 2 Fredonia 86022 (928) 643-8312 (928) 643-7260 Fax HAVASUPAI TRIBE Patrick Dallas, Tribal Administrator PO Box 10 Supai 86435 (928) 448-2731 (928) 448-2551 Fax PASCUA YAQUI TRIBE Greg Madril, Director 7474 South Camino de Oeste gregmadril@pascuayaquitribe.org Tucson 85746 (520) 879-5843 (520) 879-5850 Fax QUECHAN INDIAN TRIBE Christine Emerson, Director quechanwia@yahoo.com Yuma 85366 (760) 572-2314 (760) 572-2735 Fax SALT RIVER PIMA-MARICOPA INDIAN COMMUNITY Salt River Career Center Raynette C. Nahkai, Program 10005 East Osborn Coordinator raynette.nahkai@srpmic-ed.org Scottsdale 85256 (480) 850-4133 (480) 850-4139 Fax SAN CARLOS APACHE TRIBE PO Box 0 Etta Key, Director San Carlos Avenue ekey@cybertrails.com San Carlos 85550 (928) 475-2305 (928) 475-2707 Fax PO Box 1899 604 Picacho Road TOHONO O'ODHAM NATION Robin Bitrick, Director robin.bitrick@tonation-nsn.gov WHITE MOUNTAIN APACHE TRIBE Marjorie Quade, Director mquade@wmat.nsn.us YAVAPAI APACHE NATION Debra Johnson, Director/Fiscal djohnson@yan-tribe.org (602) 258-4822 (602) 258-4825 Fax PO Box 837 Sells SR 86 & Indian Route 19 85634 (Main business loop near Fire Dept) (520) 383-4251 (520) 383-2533 Fax PO Box 520 100 East Walnut Street Whiteriver 85941 (928) 338-4818 (928) 338-4177 Fax 2400 West Datsi (Mail address) 3462 Smith Avenue Camp Verde 86322 (928) 567-0594 x 27 (928) 567-2854 50 Arizona PY 2005 WIA Title IB Annual Report Special Thanks to the following agencies and their staff for the many contributions to the ACKNOWLEDGEMENTS Arizona Department of Commerce Arizona Department of Economic Security Arizona Department of Education Cochise County Workforce Development Coconino County Career Center Gila/Pinal Counties Community Services Graham County Employment and Training Administration Greenlee County Career Center La Paz County Career Center Maricopa Workforce Connection Mohave County Community Development Center Navajo/Apache County Workforce Investment Board Nineteen Tribal Nations Workforce Investment Area Phoenix Workforce Connection Pima County Community Services Santa Cruz County Workforce Development Yavapai County Workforce Connection Yuma Private Industry Council 51 Arizona PY 2005 WIA Title IB Annual Report A Partner of America’s Workforce Network Equal Opportunity Employer/Program Under the Americans with Disabilities Act (ADA), the Department must make a reasonable accommodation to allow a person with a disability to take part in a program, service, or activity. For example, this means that if necessary, the Department must provide sign language interpreters for people who are deaf, a wheelchair accessible location, or enlarged print materials. It also means that the Department will take any other reasonable action that allows you to take part in and understand a program or activity, including making reasonable changes to an activity. If you believe that you will not be able to understand or take part in a program or activity because of your disability, please let us know of your disability needs in advance if at all possible. This document is available in alternative formats by contacting the WIA Section at (602) 542-3957. 52 DES Web Site - www.azdes.gov WIA Web Site - www.azdes.gov/wia/ Arizona PY 2005 WIA Title IB Annual Report