! ARIZONA MEDICAL BOARD 2012 - 2013 Annual Report Leadership Highlights Gordi S. Khera, M.D. •Received 10,107 views to the MD and PA Board Meeting Streaming Media Archive, of live board meetings and prior meetings. Chair Harold Magalnick, M.D. Secretary •Established the Board Employee Relations Committee and the Board Joint Legislation and Rules Committee to oversee and direct staff in addressing employee issues and developing new agency rules. Jody L. Jenkins, M.D. Vice Chair Andrea Ibàñez Member At-Large •Resolved 75% of all final disciplinary actions through consent agreements in partnership with the Attorney General's Office. Jodi A. Bain, Esq. •Collaborated with the State of Arizona Treasurer's Office and Bank of America to implement on-line remote banking, eliminating daily travel to the bank. Public Member James M. Gillard, M.D. Physician Member •Implemented various solutions to increase our overall information security posture; including Data Classification, additional security for our mission critical Web application, and a new engaging computer-based Security Awareness Training program. Ram R. Krishna, M.D. Physician Member Douglas D. Lee, M.D. Physician Member •Received the designation of Certified Medical Board Investigator from the Administrators in Medicine and the Federation of State Medical Board for two additional board investigators. Richard T. Perry, M.D. Physician Member •Enhanced the physical security of the Board offices and meeting space by installing secure key-card employee entrances, structurally enforcing the main reception area, and beginning the process of enhancing physical security in the Board room and adjoining spaces. Wanda J. Salter, R.N. Public Member William J. Thrift, M.D. Physician Member •Partnered with a third party to aid in the online processing of license verifications (also known as letters of good standing) for physicians requesting to verify their Arizona medical license for another State board. Lisa S. Wynn Executive Director Public Protection! Competent,Courteous & ! Professional Service! Agency Core! Values! Responsible Fiscal Management! Integrity ! &! Teamwork! Economic Responsibility •The Board is a 90/10 agency, which means that 10% of all revenue is returned to the State's general fund. •80% of revenue is received from professional licensing fees. No income is received from taxpayer resources. 9545 E. Doubletree Ranch Road, Scottsdale, AZ 85258 www.azmd.gov ARIZONA MEDICAL BOARD 2012 - 2013 Annual Report By the Numbers - 22,430 licensed allopathic physicians - 944 complaints opened - 340 complaints remain open - 126 days on average to complete an investigation - 84 physicians monitored under PHP program - 50 disciplinary actions taken Non-Disciplinary Actions - 131 - 131 non-disciplinary actions taken - 13 days on average to issue a license 3&45 6$%7$89$4:'() !"#$%&'()*+,+'%) ;<=-)?) - 98% new license application customer satisfaction @41+'$A)B':7C7+) *$A$1:C&4%-)?) B':7C7+) *$A$1:C&4%-)D) 3&45 6$%7$89$4:'() EF''+4"+'-).) 0$12)3&45 6$%7$89$4:'() ;<=-).>) !"#$%&'() *+,+'%-).//) Disciplinary Actions - 50 A6++,$B% @-9"$*+%7$,383"% A65)"-5*&-5/%0% ("59$*38&-/%<% !*3"-5"%2"-*,>/% ?% !&55%&'% !*3"-5"/%=% 7$&;,8&-/%0<% !"#"$%&'% (")$*+,-./%01% 7$,383"% ("59$*38&-/%:% Licensing 2"3$""%&'% 4"-56$"/%0% 1,285 licenses issued, plus: - 1,535 Post Graduate Training Permits - 64 Misc. Licenses - 536 Dispensing Certificates 9545 E. Doubletree Ranch Road, Scottsdale, AZ 85258 www.azmd.gov