ARIZONA DEPARTMENT OF PUBLIC SAFETY 2010 ANNUAL REPORT HIGHWAY PATROL PERFORMANCE Special Note to Readers The organizational structure of the Arizona Department of Public Safety underwent significant changes during FY 2010 in an effort to make the agency more efficient. These changes may impact where data is found in this report and explain changes in the way data was collected and reported. In addition, the agency is no longer mandated to perform certain activities such as photo enforcement. As a result, some activities found in previous annual reports are no longer reported. 5 Table of Contents Directors Office Highway Patrol Division Technical Services Division Criminal Investigations Division 3 9 15 35 DIRECTORS OFFICE 2010 ANNUAL REPORT PERFORMANCE Directors Office Under the oversight of the Director, the Director’s Office establishes the objectives and structure of the agency and, through the Deputy Director, directs its day-to-day operations. The Director’s Office also oversees the agency’s executive officer, government liaison, community outreach & education program, and professional standards unit. The Governor’s Office of Highway Safety (GOHS), the Arizona Peace Officer Standards and Training board (AZ POST) and the Law Enforcement Merit System Council (LEMSC) are administratively supported by the Director’s Office. The Director’s Office also oversees and establishes the objectives of the agency’s management services functions and financial services functions. Executive Officer mental entities. The government liaison also oversees and supervises security for the Arizona Senate and House of Representatives and ensures cooperative relations between the Department and local, county, state and federal criminal justice agencies. Community Outreach & Education Program This vital area of DPS serves as the agency’s primary media liaison and in-house creative services provider through its media relations coordinator, public information officers, video productions function, and publications/marketing section. The media relations coordinator and public information officers resolve issues of mutual concern with media outlets and ensure the agency is providing necessary services and/or responses to the media regarding news stories concerning the agency. Through its video productions function, this unit creates video programs for the agency, especially for training purposes, as well as other state, local, federal and nonprofit organizations and the Governor’s Office. Manages the personnel and functions of the director’s staff; oversees and supervises the EEO/Affirmative action program; provides staff support to the director and deputy director, and is the agency ombudsman. This function also serves on and chairs Through the marketing and creative services arm various committees on behalf of the director and of its publications section, the unit produces a wide agency. array of marketing materials for the agency including web-based graphics, printed brochures, pamGovernment Liaison phlets, posters, press conference displays, logos and high-resolution public The DPS government liaison monitors proposed leg- relations photography. islation pertaining to the criminal justice system and the agency while serving as the agency’s main point The publications section of this unit also produces of contact with the legislature and various govern- the agency’s annual report to the Governor and 3 PERFORMANCE writes copy, or verbiage, for agency marketing materials and websites. It also produces and publishes the agency’s longstanding internal employee and retiree newsletter, The Digest. Mission Statement Professional Standards DPS is committed to maintaining the integrity of its employees and is dedicated to upholding the trust of the citizens of Arizona. To preserve that integrity and trust, DPS accepts and investigates formal and anonymous complaints from citizens of the community, and from internal sources within the agency through its Professional Standards Unit (formerly Internal Affairs). Professional Standards will investigate, in accordance with policies and procedures established in the DPS Complaints and Discipline Manual, any employee conduct alleged to be in violation of department policy or Law Enforcement Merit System Council (LEMSC) Rules. Management Services Management Services consists of the following units: Human Resources, Safety and Loss Prevention, Public Records, Department Records, Emergency Management/Duty Office, and Research and Planning. To protect human life and prop- DIRECTORS OFFICE 2010 ANNUAL REPORT erty by enforcing state laws, deterring criminal activity, ensuring highway and public safety, and providing vital scientific, technical, and operational support to other criminal justice agencies. Human Resources The responsibilities of the Human Resources sec- 4 DIRECTORS OFFICE 2010 ANNUAL REPORT tion can be broken down into two major categories: Resources provides information to employees who Personnel Services and Employee Assistance/Be- may be struggling not only in their professional cahavioral Services. reer but also in their personal lives. In Personnel Services, Human Resource is responsible for all aspects of the hiring and outprocessing of employees, the development of classification and compensation structures, and the processing of retirement and related benefit plans. To address employee needs, Human Resources provides information about services available to the employee and their families to include marriage counseling, financial counseling, legal guidance as well as referrals and other resources needed. During the hiring process, Human Resources actively recruits both sworn and civilian applicants for all positions within the Department. These recruitment processes include advertising, attendance at job fairs and answering requests for information. Following the recruitment phase, Human Resources conducts the written tests, background, medical/psychological and drug testing as well as the polygraph on all qualified candidates. During an employee’s career, Human Resources is responsible for all employee benefits including medical, dental and vision, as well as the retirement plans for both the sworn and civilian ranks. Human Resources is responsible for the Peer Counseling and Chaplaincy programs that respond to critical incidents such as officer-involved shootings and other incidents involving serious injury or death, in which officers or other employees are involved. Human Resources also is responsible for the Department Volunteer program where ordinary citizens, who want to give back to their community, volunteer throughout the Department. At the end of an employee’s career, Human Resources is responsible for the out-processing of all employees to include ensuring all benefits to them are fulfilled. In Employee Assistance/Behavioral Services, Human Resources Bureau is responsible for the Employee Assistance Program, Peer Counseling, Chaplaincy and volunteer programs for both sworn and civilian positions. Within the Employee Assistance Program, Human 5 Safety and Loss Prevention The Safety and Loss Prevention Unit is responsible for evaluating and processing all Department risk management claims; evaluating and implementing loss prevention opportunities; developing and coordinating the safety/health programs; ensuring agency compliance with OSHA and EPA requirements, as well as overseeing agency compliance with state safety and risk management statutes, rules, and regulations. The Safety and Loss Prevention Unit is also responsible for agency-wide training on public health related topics such as blood-borne pathogens, 2010 ANNUAL REPORT agement System (NIMS). The unit is also responsible for the agency’s continuity of operations plan, and the DPS Emergency Operations Center. The unit coordinates various emergency preparedness plans, and monitors and coordinates Department assets and resources for utilization during significant planned events or catastrophes. Public Records The Emergency Management Unit planned and faThe Public Records Unit is responsible for respond- cilitated Department-wide National Incident Manageing to written requests for public records docu- ment System (NIMS) training during FY 2010. ments. In addition, the unit responds to subpoena Some classes were available online while other high duces tecum, requests for certified records and the level courses were taught in a traditional classroom supervisor of the unit is the Department’s document setting. The Department holds an overall completion rate of over 95%, well above the national avercustodian. age, in suggested and mandatory NIMS courses. PERFORMANCE DIRECTORS OFFICE CPR/AEDs, Tuberculosis, Methicillin-resistant Staphylococcus aureus (MRSA), and H1N1 Flu. In the past year, these training modules have been made available internally on the Intranet and have been shared with several State agencies, as well as agencies in other states. Department Records Duty Office The Department Records Unit receives, electronically scans, and maintains all criminal investigation, arrest, offense, incident, and collision investigation reports for the agency. The unit responds to government and public requests for collision investigation reports and photographs for crashes investigated by the agency. In addition, the unit receives, electronically scans, and processes all agency generated traffic enforcement documents, such as citations, warnings, field interviews, and repair orders, including data collection from enforcement activities for analysis. The Duty Office facilitates the flow of critical information within the agency related to ongoing law enforcement situations throughout the state. The Duty Office responds to citizen requests for road/highway information, officer contact information, citation/warning questions, Arizona statute questions, general complaints about officer and departmental procedures, Concealed Weapon (CCW) inquiries, Motor Vehicle Division (MVD) inquiries, impound/tow inquiries, welfare checks, commercial vehicle questions, dispatch related questions and road closure complaints and inquiries. The Duty Office receives and distributes subpoenas and reEmergency Management sponds to requests from agency personnel for The Emergency Management Unit ensures the various types of assistance. The Duty Office is the agency’s compliance to the National Incident Man- state point of contact for the Amber Alert System 6 DIRECTORS OFFICE 2010 ANNUAL REPORT PERFORMANCE and responds to media inquiries when agency public information officers are off duty. Research and Planning Research and Planning provides planning and policy support to all divisions of the Department. The unit is responsible for documenting agency policy and practices through development and publication of the Department’s directives and procedural manuals. Policy development and implementation involves research, drafting, and dissemination of new and revised policies. The unit receives and applies input regarding operational practices from a variety of sources, continually reviews and modifies existing policies, and develops new policies as directed by the Director. General planning responsibilities include development of short and long range goals at the direction of the Director. The unit assists with development, modification, and monitoring of the Department’s Strategic Plan, Operational Plan, and associated performance measures. The unit oversees the agency’s administrative rules requirements. Research activities include benchmarking best practices of other organizations, designing and administering surveys, conducting statistical analysis, and publishing special reports and studies. The unit assists other law enforcement agencies in their research pursuits by sharing the Department’s policies, procedures, and emerging trends as requested. 7 Research and Planning is authorized 5 positions; a Sergeant, a Police Planner, and three Administrative Services Officers. Due to an ongoing hiring freeze, the unit operated without a Police Planner for nearly all of FY2010. Research and Planning Activity 2009 2010 Projects Completed 135 89 Pursuit Report 325 281 Use of Force Reports 685 465 Research Assists to 382 Other Agencies 398 Financial Services The Financial Services Bureau performs financial, procurement, and budget functions for the Department. The Bureau is comprised of accounts payable, payroll, general accounting, travel, procurement, grants, asset forfeiture, victim services, and budget units. In FY 2010, the Budget Office provided oversight and guidance for over $271 million in expenditures, down from $299.6 million in FY 2009. Federal grants remained strong, however, and helped the Department maintain its service levels. Federal Awards Received 2009 2010 26,200,000 26,617,207 2010 ANNUAL REPORT VOCA Awards 2009 2010 $7,606,134 $ 7,530,348 PERFORMANCE State’s General Fund. Although expenditures were reduced due to the State’s and Department’s overall budget climate, the Accounts Payable Unit remained busy with the following activities. 2009 Accounts Payable 19,300 Claims Processed Procurement Card 5,603 Transactions Value of Procurement $970,328 Card Transactions 2010 16,878 4,766 DIRECTORS OFFICE The Department is the designated recipient of Victims of Crime Act (VOCA) victim assistance funds for the State of Arizona. In this capacity, the Department passes through federal victim assistance funds to the State’s victim service community annually. These funds significantly enhance direct services to victims of all crimes, with particular emphasis on victims of sexual assault, domestic violence and child abuse. In FY 2010, the DPS Crime Victim Services Unit made $7.5 million in contract awards in support of 98 local projects. $825,704 The Asset Forfeiture Unit’s goals are to seize the tools criminal organizations use to perpetuate their criminal activity and to deprive them of the fruits of their crimes. The assets that are ultimately forfeited to the State are used by the Department to enhance our efforts to combat this criminal activity. In FY 2010, the Department was awarded $8.3 million in forfeited assets. This includes federal, state and county forfeitures. 2009 Forfeiture (RICO) Rev- $3,291,418 enue Received Forfeiture Revenue Ex- $16,401,413* pended 2010 $ 8,285,410 $10,741,117* * Includes extraordinary expenditures for the construction of a replacement crime laboratory in Tucson and legislatively mandated transfers to the 8 2010 ANNUAL REPORT HIGHWAY PATROL PERFORMANCE Overview The Highway Patrol Division (HPD) of the Arizona Department of Public Safety is the largest and most recognized division within the agency. It is often referred to as the agency’s flagship division and has a history dating back to 1931 when a state highway patrol function was first created in Arizona. The mission of the Highway Patrol Division is to ensure the safe and expeditious use of the highway transportation system for the public and to provide assistance to local and county law enforcement agencies. The officers assigned to the Highway Patrol Division at DPS patrol nearly 6,000 miles of state and federal highways while enforcing Arizona traffic and criminal laws. In addition, Highway Patrol officers with DPS investigate traffic collisions, assist other law enforcement agencies with collision expertise and promote traffic safety through public awareness programs. The Highway Patrol Division is pro-active in promoting highway safety by conducting collision reduction details with special enforcement emphasis on collision and injury causing violations such as driving under the influence, aggressive driving, speeding, and failure to use safety restraints. Today’s Highway Patrol Division at DPS is comprised of three Patrol Bureaus. The three patrol bureaus are aligned into the Northern Patrol Bureau, the Metro Patrol Bureau, and the Southern Patrol Bureau. This is a reduction from prior years when Commercial Vehicle Enforcement Districts made up its own bureau. Currently the two Commercial Ve- 9 hicle Enforcement Districts, Canine District, Operational Training Section, and Aviation Section report directly to Division. The Metro Patrol Bureau administers the Motorcycle District that has scheduled patrol responsibilities within the geographical boundaries of the Metro Phoenix area. The Motorcycle District provides an invaluable service to the citizens of Arizona by providing a rapid response to collisions and motorists who need assistance during the “rush hour” periods on the metro freeway system. The Motorcycle District is also instrumental in escorting politicians, speakers, and sporting teams across the metro freeway system in a safe, expeditious manner. The Metro Patrol Bureau has a squad dedicated to DUI enforcement. A DUI van is dedicated to this squad to facilitate processing of subjects arrested for DUI. The members of the DUI squad are comprised of experts and instructors in the area of standardized field sobriety testing, horizontal gaze nystagmus, drug recognition and law enforcement phlebotomy. The DUI squad, as well as other highly trained officers throughout the Metro Patrol Bureau, routinely participate in enforcement details in an effort to reduce the negative effects of impaired drivers. In addition to the Metro Patrol Bureau DUI enforcement squad, the Highway Patrol Division oversaw a DUI fugitive Squad during 2010. Despite the fact that Arizona has some of the toughest DUI laws, many violators avoid their penalty by absconding from the law. The DUI fugitive squad was charged 2010 ANNUAL REPORT The Commercial Vehicle Enforcement Districts and the Aviation Section are statewide programs administered centrally with satellite offices strategically located throughout the state. Officers assigned to the Commercial Vehicle Enforcement Districts within the Highway Patrol Division are responsible for enforcing commercial vehicle regulations and responding to incidents throughout the state involving discharge of hazardous materials. The Commercial Vehicle Enforcement Districts also provides training and assistance to criminal justice personnel and to other local law enforcement agencies in commercial vehicle law enforcement. Specialized training is provided in mitigating hazardous materials incidents. In addition to its patrol function, the Commercial Vehicle Enforcement Bureau administers many of the division’s special units such as the Canine District and the Drug Interdiction unit. The Canine District has units stationed in strategic locations to provide statewide requests for service and patrol. for critical occurrences and emergency situations. In this capacity, the Aviation Section provides aerial and logistical aviation support for law enforcement, highway safety and traffic enforcement operations. Additionally, air transport services in support of governmental and critical administrative functions are provided. On July 16, 2010 the Photo Enforcement Program ended. While in operation, the Photo Enforcement Program consisted of stationary speed cameras strategically placed along the Phoenix Metropolitan Freeway system and mobile units that could be deployed statewide as needed. Like many specialized areas within the Department, these units were available for enforcement details on a statewide basis upon request. PERFORMANCE HIGHWAY PATROL with the task of locating and apprehending persons arrested and charged with driving under the influence, who have absconded and had subsequent warrants issued for their arrest. Statistics and Analysis from HPD Part of the Arizona Department of Public Safety’s mission is to ensure public safety through vigilant enforcement of all state traffic laws. Enforcement involves officers issuing either a citation or a warning to motorists in violation of such laws. Citations and warnings are issued to motorists for both moving The Operational Training section of the Highway Pa- and non-moving violations. trol Division also provides training to law enforcement officers statewide on DUI enforcement related A moving violation is essentially any violation of the services, and instruction in standardized field sobri- law committed by the driver of a vehicle while it is in ety testing, horizontal gaze nystagmus, drug recog- motion (such as speeding, unsafe lane usage and nition and law enforcement phlebotomy. aggressive driving). The term “motion” distinguishes it from non-moving violations such as equipment viThe Aviation Section of the Highway Patrol Division olations, or paperwork violations relating to insurprovides a statewide air-support response capability ance, registration, etc. 10 2010 ANNUAL REPORT HIGHWAY PATROL PERFORMANCE Recognizing that certain non-moving violations, such as those associated with faulty vehicle equipment, can be just as much a factor in collisions as many moving violations, DPS continued its efforts in this area in FY 2010. Consistent with the agency’s goal of reducing deaths and injuries along the state highway system, the agency also placed renewed emphasis in FY 2010 on seatbelt violations. 2009 2010 Warnings Issued Hazardous Violations 183,414 189,681 Non-Hazardous Viola- 111,886 tions TOTALS 295,300 106,980 2009 296,661 2010 Warnings Issued The data below reveals sustained efforts in the number of moving, non-moving citations and warnings, as well as vehicle repair orders, issued by the agency in FY 2010 when compared to FY 2009. HPD General Activity 2009 2010 Number of miles pa- 21,987,920 trolled Violators Stopped 608,841 21,275,292 Motorist Assists 138,613 139,892 593,532 Citations Issued Hazardous Violations 166,114 (Moving) Non-Hazardous Viola- 129,480 tions (Non-moving) TOTALS 295,594 158,000 Hazardous Violations 183,414 189,681 Non-Hazardous Viola- 111,886 tions TOTALS 295,300 106,980 Repair Orders Issued 180,090 167,340 296,661 Seat Belt Violations Citations Issued 19,469 19,451 Warnings Issued 304 517 Child Restraint Cita- 3,525 tions Child Restraint Warn- 40 ing TOTALS 23,338 3,036 41 23,045 113,050 271,050 Arrests The number of arrests made by officers assigned to the Highway Patrol Division at DPS steadily increased over the years leading up to 2009. Some of the factors playing a role in the increase were population growth in the state, increased vehicle 11 2010 ANNUAL REPORT 2009 2010 Felony (excludes DUI) 4,224 4,224 Misdemeanor (excludes DUI) Warrants (misdemeanor & felony) DUI (misdemeanor &felony) TOTALS 8,481 7,627 7,958 7,064 6,059 5,402 26,722 23,955 Stolen Vehicles Recovered 2009 2010 Occupied 331 249 Unoccupied 282 230 TOTALS 613 479 Assistance to other Agencies The number of hours officers assigned to the Highway Patrol Division at DPS were able to spend assisting other law enforcement agencies, increased in fiscal year 2010. An increase in providing assistance was accomplished despite the decrease in manpower to all areas of the Highway Patrol Division. Providing assistance to other agencies, especially small, rural police departments, is a vital, heavily relied upon function of DPS. The agency’s goal to provide reliable assistance to other agencies can significantly affect the quality of public safety and service in some communities. 2009 2010 Number of Hours 18,039 21,397 Number of Calls 18,056 17,647 PERFORMANCE HIGHWAY PATROL traffic, the addition of new highways and freeways to patrol, new laws and the ever-increasing emphasis on removing impaired drivers from the road. Each arrest an officer makes requires the officer to dedicate several hours and sometimes an entire shift to the arrest process which often includes inventory and towing of suspect vehicle, travel to booking facility, a detailed booking process, report writing, and eventually, court appearances related to arrest. The number of total arrests made during 2010 went down. The reason for this may be attributed to the decrease in the number of officers on the street due to hiring and budget constraints. The last new officer to be added to the ranks of the Highway Patrol Division was in June of 2009. Since that time, the number of officers working the road has steadily decreased through normal attrition. Arrests (by type) Commercial Vehicle Enforcement 2009 2010 Motor Carrier Inspec- 29,518 tions Vehicles Placed Out 6,736 of Service Drivers Placed Out of 4,526 Service Vehicles Weighed 108 32,014 School Buses In8,147 spected Tow Trucks Inspected 644 7,613 5,455 5,308 21 1,030 DPS Officers assigned to the Commercial Vehicle 12 2010 ANNUAL REPORT HIGHWAY PATROL PERFORMANCE Enforcement Bureau (CVEB) within the agency’s Highway Patrol Division are responsible for assuring the safety of the motoring public in Arizona by enforcing Federal Motor Carrier Safety Regulations. They do this primarily by conducting commercial vehicle inspections and commercial vehicle traffic enforcement along the state highway system. When an officer inspects a commercial vehicle and finds it to be out of compliance with Federal Motor Carrier Safety Regulations, the officer can have the unsafe commercial vehicle placed out of service. The number of commercial vehicle inspections, also known as motor carrier inspections, conducted by DPS increased in fiscal year 2010. Motor Vehicle Collisions Motor vehicle collisions in Arizona, especially those resulting in death and/or injury, continued to decline in fiscal year 2010. The number of alcohol related collisions (with and without injuries) also declined in fiscal year 2010. The efforts of DPS, which has made collision reduction a priority since its inception, along with a variety of other factors, played a role in this highly encouraging decrease. In addition to traffic enforcement, there have been several other factors that have played a significant role in reducing the number of crashes to include the economic downturn, reduced traffic volumes, additional traffic lanes through continued freeway expansion and improved vehicle safety systems. Arizona’s reduction in collisions is not unique; nationwide traffic crash statistics have mirrored those seen in Arizona very closely for many of the same reasons. 13 DPS has also made great strides in increasing seat belt use and curtailing impaired drivers. National Highway Traffic Safety Administration (NHTSA) September 2009 statistics show 84 percent of drivers in Arizona use seat belts. That percentage could be significantly higher with the implementation of a primary seat belt law that would contribute to a further reduction in injury collisions. DPS Investigated Collisions (by type) Total Injuries 2009 2010 10,715 10,258 Collisions with Injuries 7,132 6,719 Alcohol 1,039 Related collisions Alcohol Related Injury 494 Collisions Fatal Collisions 263 865 Total Collisions 24,580 25,537 394 237 Drug Seizures DPS Officers assigned to the Highway Patrol Division continue to interdict substantial amounts of illegal narcotics and money while patrolling the state’s expansive highway and freeway system. The quantities of narcotics and drug related currency seized by the agency has steadily increased over the years. Fiscal year 2010 showed an increase in the amount of cocaine and methamphetamine seized. This increase may be attributed to the officers training and education in the latest interdiction methods, as well as their vigilance in overall enforcement. 2010 ANNUAL REPORT 2009 2010 Marijuana 69,913 63,701 Cocaine 580 766 Methamphetamine 157 215 Drug Related Currency $7,184,574 $9,152,542 Aviation The overall reduction in the number of flight hours flown and missions completed by the DPS Aviation section is the direct result of budget constraints. These constraints have limited the aviation fuel and maintenance budget, resulting in more restrictive mission response criteria, and cutbacks in hours of operation for the Air Rescue helicopter units. Number of flights (by type) 2009 Law Enforcement254 Criminal (non pursuit) Law Enforcement - 39 Pursuit Law Enforcement - 24 Traffic (non pursuit) Law Enforcement - 18 SOU Law Enforcement - 4 SOU (non-flight) Photo - ADOT 0 2010 228 Photo - Other 3 4 21 15 8 2 1 Photo - Law Enforce- 37 ment Search and Rescue 288 18 Non-Highway Medical 100 Evacuation Highway Medical Eval- 46 uation Logistic Flights 153 Public Education 14 71 Patrol Flights Training - Pilot Training Training - Technical Rescue Training - Other 62 156 51 104 90 67 4 3 External Load - Non Emergency External Load - Fire Suppression Technical Rescue Land/Water Hospital Transfer 1 5 0 2 44 44 0 2 266 25 113 15 Telecommunications 12 Flights Vital Materials 1 Other 18 2 Total Missions Total Flight Hours 1216 1345 1532 1534 PERFORMANCE HIGHWAY PATROL Drugs Seized (in pounds) 0 4 14 2010 ANNUAL REPORT TECHNICAL SERVICES DIVISION 15 PERFORMANCE Technical Services Division The Technical Services Division (TSD) at the Arizona Department of Public Safety is responsible for developing and coordinating scientific, technical, regulatory and support services essential to the promotion of public safety in Arizona. Special attention is given to providing scientific analysis and criminal justice support to Arizona’s criminal justice agencies. TSD further develops, operates and maintains the data processing and data/voice communications systems that enable DPS, and several other agencies, to operate statewide. Under the umbrella of the Technical Services Division are distinct bureaus (detailed below) that house the functions to meet the responsibilities of the division. The CCW Unit is responsible for the issuance of carry concealed weapons permits. There are approximately 135,600 active CCW permits. This unit also assesses other State’s CCW programs and enters into reciprocal agreements and grants recognition for other State’s CCW permits. The Applicant Processing Unit includes the Applicant Clearance Card Team and the Applicant Team. The Applicant Clearance Card Team’s primary responsibility is to process applications for Arizona Fingerprint Clearance Cards. A State and national criminal records check is conducted to ensure each applicant meets the state statute requirements. These applicants are primarily those that work with children, vulnerable adults and those with developmental disabilities. The Applicant Team conducts state and national criminal record checks for employment and licensure purposes. These background checks are conducted based on a State and Federal Bureau of The Compliance and Information Services Bureau Investigation approved State law, municipal ordiconsists of the Licensing Unit, Carry Concealed nance or tribal resolution. Each applicant must subWeapons (CCW) Permit Unit and the Applicant Pro- mit a full set of fingerprints for the background cessing Unit. check. During fiscal year 2010, the applicant team processed more than 149,000 requests. The Licensing Unit regulates the private investigator and security guard industry. The Licensing Unit’s primary responsibility is to processes applications for private investigator licenses as well as armed and unarmed security guards. Of the 13 employees assigned to the Licensing Unit, two are officers. These officers conduct administrative and criminal investigations involving violations of state security and private investigator statutes and rules. Compliance and Information Services Bureau 2010 ANNUAL REPORT PI Active Employee Registrations PI Employee Applications Processed PI Employee Renewals Processed PI Active Agency Licenses PI Agency Applications Processed PI Agency Licenses Renewed 2009 2010 2,250 2,249 420 376 369 289 1,071 1,063 120 123 502 317 Security Guards Licensing SG Active Employee Registrations SG Employee Applications Processed SG Employee Applications Processed SG Active Agency Licenses SG Agency Applications Processed SG Agency Licenses Renewed 2009 2010 31,242 31,091 9,199 8,062 4,658 4,631 258 283 58 64 99 96 Private security guard service means any agency, inEvery person performing PI services in Arizona must dividual or employer in the business of furnishing to be licensed by the Licensing Unit, although there are the public for hire, fee or reward dogs, watchmen, a few exceptions. The State of Arizona requires no patrol services, private security guards or other perprior experience for a person to become a PI and sons to protect human life or to prevent the theft or only three years of investigative experience to estab- the misappropriation or concealment of goods, lish a PI agency. In FY 2010, there was a significant wares, merchandise, money, bonds, stocks, notes, decrease in renewal Private Investigator Agency (- or other property, valuable documents, papers and 37%) and Private Investigator Employee licenses (- articles of value. The Department of Public Safety Li22%). The only explanation is the recent economic censing Unit issues licenses to qualifying Security climate. There has not been any legislation or rule Guard Agencies, and Armed and Unarmed Security Guards. The Licensing Unit is responsible for approvchanges which would have affected renewals. ing uniforms and patches worn by security guards and for approving all security vehicles, markings and equipment. PERFORMANCE TECHNICAL SERVICES DIVISION Private Investigator Licensing Concealed Weapon Permits ARS 13-3112(S) stipulates: The department of public safety shall maintain information comparing the number of permits requested, the number of permits issued and the 16 2010 ANNUAL REPORT TECHNICAL SERVICES DIVISION 17 PERFORMANCE number of permits denied. The department shall annually report this information to the governor and the legislature. Not all permit applications received will result in the issuance of a permit. If the applicant is a state or federal prohibited possessor or if the applicant is unable to provide proof of residency the permit may not be issued. 2009 New Applications Re- 30,524 ceived New Permits Issued 29,340 2010 27,277 ment with licensees, contract providers and state agencies or seeking employment or educational opportunities with agencies that require fingerprint background checks. The ACCT unit issues fingerprint clearance cards. On issuance, a fingerprint clearance card becomes the personal property of the cardholder. In FY 2010, there was an increase in Applicant Clearance Cards processed as a result of legislation passed in July of 2009. When this legislation went into effect it required school contract vendors and their employees to obtain clearance cards. The Applicant Team (AT) conducts fingerprint-based, state-level criminal records checks for authorized criminal justice, non-criminal justice, and New Permits Denied 173 83 private/non-profit entities in Arizona. This is accomNew Permits/Per- 1% 1% plished by submitting fingerprint images and assocent Denied Renewal Applications 11,925 1,104 ciated applicant demographics to the FBI Received * electronically then forwarding the FBI results to the Renewals Issued 11,724 1,025 requesting entity. The AT also conducts state and Renewals Denied 11 2 federal warrant checks for any Arizona requestor. The AT conducts name, date of birth and/or social security based searches into the state criminal In FY 2010, there was a significant decrease in re- records and warrant databases for: AZ DES Child newal CCW applications received (91%) and issued Protective Services for use in the placement of mi(91%). There were fewer CCW renewals this past nors. Any Arizona court as part of the adoption cerfiscal year because of legislation that was passed in tification process. Out of state criminal justice August 2005. Permits went from a 4 year to 5 year agencies for criminal justice employment. AT cusrenewal cycle. tomers include: Municipalities, Indian Tribes, State Agencies, Private companies located in Arizona, Applicant Processing Section Non-profit organizations located in Arizona, and any in-state or out-of-state criminal justice agency if the The Applicant Clearance Card Team conducts fin- request is for criminal justice purposes. gerprint based criminal history background checks for persons and applicants who are seeking employ25,422 2010 ANNUAL REPORT Applicant Fingerprint 149,526 Cards Processed Applicant Clearance 81,196 Cards Processed 2010 142,334 Arizona Automated Fingerprint Identification System 94,941 Records And Identification Bureau 2009 Arrest Fingerprint 227,534 Cards Received New Criminal Records 70,878 Established Active Criminal 1,502,727 Records Maintained Requests for 2,918,761 Records Processed Active DPS Warrants 80,793 2010 227,529 66,939 1,565,633 The Records & Identification Bureau provides ongoing management of the Arizona central state repos2,845,850 itory of criminal history record information and the 78,362 statewide Arizona Automated Fingerprint Identification System (AZAFIS). The bureau coordinates ac- Sex Offender CompliTeam cess to the Arizona Criminal Justice Information ance Level 0 Address 4,170 3,849 System (ACJIS) and administers the sex offender Verifications Level 1 Address 2,594 2,646 registration compliance programs. The bureau proVerifications vides ACJIS operator and AZAFIS operator training Level 2 Address 3,032 3,190 and certification; maintains the state Uniform Crime Verifications Level 3 Address 1,934 1,987 Reporting (UCR) and publishes the Arizona Uniform Verifications Level 4 Address 181 132 Crime Report; maintains Arizona Incident Based ReVerifications porting System (AIBRS) programs; and conducts Sex Offender Registry 91% 81% compliance monitoring to ensure access to criminal Verified justice information maintained by AZAFIS, the Central State Repository and the ACJIS network is The fingerprint cards received represents the numwithin legal guidelines. ber of arrest and booking fingerprints received by all agencies in Arizona, not necessarily the total number of individuals arrested. PERFORMANCE TECHNICAL SERVICES DIVISION 2009 DPS is mandated under ARS 41-1750.A to be responsible for the effective operation of the central state repository in order to collect, store and disseminate complete and accurate Arizona criminal history records and related criminal justice information. FY 2010 is the first year these criminal records have leveled off since FY 2004. Records 18 2010 ANNUAL REPORT TECHNICAL SERVICES DIVISION 19 PERFORMANCE have to be maintained in the repository for 99 years. AZAFIS statewide fingerprint examiners completed Records are only removed from the repository when 489,934 searches (ten-print & applicants), a -5.5% DPS receives a death certificate or court order. decrease from FY2009; this decrease is attributable to a reduction in the number of criminal records The AZAFIS is the search platform and repository processed, because the Applicant card submissions for fingerprints. Fingerprint identification is the cur- increased by 10%. rent basis for positively identifying individuals involved in the criminal justice cycle. Fingerprint identification During FY 2010 latent print searches increased by information obtained through the AZAFIS is inter- 9.0% to 205,670. From these searches 5,558 lafaced with the federal automated fingerprint identi- tent identifications were made, a -21.7% decrease fication system. This enhances the ability to access from FY2009. The decrease may be attributed to a integrated criminal record information which is im- number of variables, including agencies reexamining perative to aid national security and Border Patrol; cold cases, to latent's found at scenes for which no and to respond to threats of domestic terrorism, fingerprint records found in permanent AZAFIS major incidents, and natural disasters; as well as database. support the daily operation of the Arizona criminal justice community. Criminal History Records The DPS is required under ARS 41-1750(A) (1) to maintain arrest fingerprints for all criminal justice agencies in Arizona. The AZAFIS system is overseen by the AZAFIS Operational Procedure Committee (OPC) which is comprised of representatives from each of the user agencies. The OPC is tasked with governing policy and procedures for the AZAFIS system and produces an annual report regarding the current system status. At the end of fiscal year (FY) 2010, the AZAFIS database held 2,434,351 records. This was an increase of 3.1% over the previous FY and is attributed to the addition of service categories being statutorily mandated to obtain an applicant clearance card and increase awareness by law enforcement agency of the system and utilization of the AZAFIS system. Criminal history record information is available through the Arizona Criminal Justice Information System (ACJIS). The ACJIS is a network of criminal justice databases. The information in the ACJIS is available to law enforcement and investigative agencies, prosecutors and courts statewide. During FY10, 2,845,850 criminal history record inquiries were conducted using ACJIS by agencies from both the state and federal level. These figures illustrate the importance of the information and the increasing need for maintaining and providing accurate, complete and timely criminal record information. Access Integrity Unit Per ARS 41-1750(A) (7) the DPS is required to conduct operational and criminal history record review 2010 ANNUAL REPORT The DPS is required by ARS 41-1750(A) (10) to provide proficiency testing on the use of criminal justice information obtained from ACJIS. To accomplish this, the DPS Access Integrity Unit (AIU) conducts systems training and operator certification. At the conclusion of FY2010, the AIU reported 53,355 ACJIS Terminal Operator Certifications, an increase of 3.3% over FY2009. In FY 2011, the Terminal Operator Certification process will move to an on-line process. This enhanced technology streamlines testing and provides timely certification to critical Investigative needs. Bureau maintains the Arizona Automated Fingerprint Identification System (AZAFIS); the Central State Repository (CSR); the Arizona Criminal Justice Information System (ACJIS); and the Sex Offender Registry. Wireless Systems Bureau The Wireless Systems Bureau (WSB) is comprised of the statewide microwave carrier system, statewide voice and Arizona Criminal Justice Information System (ACJIS) data telecommunications network, statewide Land Mobile Radio (LMR) data system and the Emergency Medical Services Communication (EMSCOM) system for the DPS and other state and criminal justice agencies. WSB is responsible for the design, coordination, maintenance, construction, installation and services for the various systems and networks. PERFORMANCE TECHNICAL SERVICES DIVISION audits of agencies that contribute or receive criminal justice information from ACJIS and the Central State Repository. DPS audits agencies on a threeyear cycle. During the three year cycle, approximately 267 agencies receive operational audits and approximately 350 agencies receive criminal history record audits. During FY2010, 74 ACJIS audits were completed. WSB provides technical engineering support for other agencies communications equipment and The DPS maintains the Sex Offender Registry and technical audits and assistance is available to agenmust verify the address of each sex offender annu- cies experiencing radio system problems. In addially. In FY2010, 81% of sex offenders were verified. tion, technical engineering support is also provided This figure represents a decrease of -11.0% over to the Department of Administration state-term FY2009. This decrease is attributed to the process communications equipment contracts. time it takes to verify each individual address for each offender, thereby reducing the number of sex offender verifications being worked. The demand for information from the criminal and non-criminal justice arenas continuously increases, as does the need for quality and timely information. To meet this demand, the Records and Identification 20 2010 ANNUAL REPORT TECHNICAL SERVICES DIVISION 21 PERFORMANCE 2009 Base Stations Main- 677 tained Other Agencies Sup- 17 ported in Radio Communications Portable/Mobile Ra- 10,123 dios Maintained Radio Communica- 79 tion Sites Maintained EMSCOM Call-Signs 1435 Maintained Number of Analog Mi- 55 crowave Paths Analog Microwave 4205 Path Kilometers Number of Digital Mi- 38 crowave Paths Digital Microwave 1497 Path Kilometers FCC Radio Licenses 548 Maintained Agency funds ex$2,721,927 pended on Voice & Data Telecommunications Agency funds ex$137,973 pended on Wireless Telephone & Paging Services 2010 628 17 and hospital emergency rooms the ability to maintain radio communications with mobile and handheld units used by first responders, investigators and administrators to ensure and enhance highway and public safety throughout the state. 9408 79 1435 50 3744 52 2369 560 $2,296,553 DPS : 174 EMS: 102 AIRS: 152 Other Agencies: 200 The Wireless Systems Bureau is responsible for maintaining 9,408 mobile and portable radios for the Department and other state agencies. Of the 9,408 units, 6,179 are owned by DPS and 3,229 are owned by other state agencies. Arizona Revised Statute 41-1835 states that DPS is responsible for the overall design, installation, maintenance, implementation, coordination and administration of a statewide emergency medical services communications system. The department provides authorization to the Federal CommunicaThe Wireless Systems Bureau is responsible for tions Commission to license health care providers maintaining 628 land mobile base stations for the for use on the EMSCOM system. During FY10 the Department and other state agencies. Of the 628 Wireless Systems Bureau received and processed base stations, 200 are owned by other agencies; request for 146 new EMSCOM call signs. The re174 are owned by DPS; 152 are dedicated to the questing agencies included; Arizona Interagency Radio System (AIRS); and 102 are dedicated to the Arizona Statewide Emergency Fire Districts/Departments: 36 Medical Services Communications System (EM- Ambulance Companies: 3 SCOM). The base stations are located at over 78 Hospitals: 3 remote communications sites and local office facili- Air Ambulances: 6 ties. Maintaining these base stations provides the Non-Govermental: 8 Department, other state agencies, EMS responders $108,283 2010 ANNUAL REPORT WSB maintains an analog microwave statewide network. This network is the backbone of the state’s communications network. Currently this network is being upgraded to digital technology to provide increased reliability and improved data capabilities. Currently 18 agencies use the DPS microwave network: DPS: 69% of use ADOT: 13% of use Game & Fish: 6% of use DOC: 4% of use Other Agencies: 8% of use Example: From 1950 to 1970, the State built an extensive statewide analog microwave system to link various ADOT and Highway Patrol dispatch centers to VHF base stations located at various communications sites throughout the state. In 1980, improvements were made by reconfiguring the statewide microwave system into a three-loop system, known as the Southern Loop, Western Loop and the Northern Loop. The system was also upgraded with newer, more reliable solid state equipment into the 1990s. By the mid 1990’s, most new systems being installed for private microwave users were all digital and analog was becoming antiquated and obsolete. ern Loop’ microwave system upgrade across southern Arizona was selected as the first loop to be upgraded. However, due to the economic downturn and the lack of continued funding toward the Digital Microwave Project, initiating upgrades to the Western and Northern Loops are not expected in the foreseeable future. West Loop Path Kilometers: Analog: 1503 Digital: 575 North Loop Path Kilometers: Analog: 1738 Digital: 454 South Loop Path Kilometers: Analog: 502 Digital: 1053 PERFORMANCE TECHNICAL SERVICES DIVISION Dept of Public Health: 90 The types of service in use on the network are: Two-Way Radio Voice: 66% Telephone: 19% Data: 10% Other: 5% The Wireless Systems Bureau is responsible for funding and managing all telecommunications services including telephone service and computer network connectivity to all DPS facilities and ACJIS connectivity to all law enforcement agencies and other criminal justice agencies in the state. ACJIS In 2006, the Digital Microwave Project began with connectivity provides DPS and other criminal justice the goal of converting the three analog microwave agencies with access to the state and national loops to digital technology in 10 years. The ‘South- crime information data bases. 22 2010 ANNUAL REPORT TECHNICAL SERVICES DIVISION PERFORMANCE Communications Costs DPS Telephone 2009 2010 $1,615,846 $1,469,077 ACJIS Line Costs 2009 2010 DPS $361,001 $376,661 Other Agencies $ 734,228 $ 436,312 2009 2010 $3,283 $14,503 DPS data (WSB is funded $ 275,000 to cover the ACJIS line cost for other agencies) ACJIS DATA CIRCUITS: DPS: 34 CITIES: 76 COUNTIES: 34 STATE: 10 FEDERAL: 69 Information Technology Bureau The Department of Public Safety is the hub for the criminal justice network in Arizona. The Information Technology Bureau (ITB) provides information services to internal and external customers in support of public safety and improves department efficiency 23 through automation and the application of new technology. To meet this end, ITB provides many services to our customers, through data storage, network infrastructure, applications programming, and message switching for national, state, and local law enforcement agencies. Data processing and computer programming services are required to meet administrative, enforcement and investigative needs of DPS. ITB provides 24-hour maintenance and support of the mainframe, server operation system software and network to our statewide customers. This support encompasses the Arizona Criminal Justice Information System (ACJIS), DPS Management Information System (MIS) and DPS browser-based applications. In addition to supporting the computer hardware and network infrastructure, ITB develops, maintains and supports automated mainframe and browser applications for DPS and statewide criminal justice networks that provide access for state, county and local jurisdictions to obtain criminal justice information. DPS IT professionals also design and support the DPS Internet website, portal and multiple Intranet websites. ITB also provides technical assistance to federal, county and local criminal justice agencies through establishing and maintaining access to current or planned communication links to the statewide criminal justice computer network, which allows access to criminal justice data through department computers to Arizona counties and city computers, the FBI Crime Center, and the other 49 states’ computer systems via the National Law Enforcement 2010 ANNUAL REPORT ITB consist of three organization units; Applications Development, PC Support and Technical Services. Finally, the ITB provides technology support for the Department’s electronic mail system, Internet ac- The Application Development section has twelve cess and information system support of the office (12) staff supporting the ninety-seven (97) legacy automation needs of the DPS. mainframe applications. Out of the 97 applications, 2009 2010 50 applications are Management Information Systems (MIS), which support the day to day business Mainframe Applica- 93 97 processes within DPS. Five Computer Programmer tions Supported Browser Applications 19 25 Analysts and two System Analysts perform the new Supported development, maintenance and enhancements to Client/Server Appli- 5 4 cations Supported these systems. This averages approximately seven Websites Supported 15 18 applications per support staff. Some examples of the Computerized 264,089,114 254,169,611 applications include Finance/general ledger, payroll Teleprocessing accounting, Human Resources, benefits and the Transactions concealed weapons issuing and tracking. Computer Terminals 15,412 15,538 Supported (Includes MIS) Criminal Justice Ter- 13,043 minals Supported DPS PC's Supported 3,074 11,947 3,400 DPS Mobile Digital Computers (MDC) Supported DPS EMS Users Supported MDC ACJIS Transactions Project Service Requests Received Project Service Requests Completed PC Customer Assists 1,149 1,327 4,940,000 4,420,000 189 150 117 129 7,031 7,150 Lotus Notes Users Supported Mainframe Users Supported Unix Servers Supported Windows Servers Supported 2,664 2,598 13,830 14,307 28 32 196 200 The remaining 47 applications are Arizona Criminal Justice Information Systems (ACJIS), which support local, state and federal criminal justice agencies with information sharing and reporting. Two Computer Programmer Analysts and two Systems Analysts perform the new development, maintenance and enhancements to these systems. This averages over eleven applications per support staff. Some examples of these applications are: sex offender, stolen vehicle recovery, national background check and the National Crime Information Center (NCIC). PERFORMANCE TECHNICAL SERVICES DIVISION Telecommunications System (NLETS). The Application Development section has two (2) staff supporting the 25 web based applications. One Computer Programmer Analysts and one Systems Analyst perform new development, maintenance and enhancements of these systems. This averages twelve applications per support individual. Some ex- 24 2010 ANNUAL REPORT TECHNICAL SERVICES DIVISION PERFORMANCE amples of the applications include Arizona Disposition Reporting System (ADRS), Photo Enforcement audit system (PENF), Uniform Crime Reporting System (UCRS) and Automated FBI Fingerprint Results Processing (AFRP). Applications Development also supports the eighteen (18) DPS intranet sites and public internet sites with one Webmaster, who performs the design, maintenance, enhancements and new development of these sites. The intranet site is for communications to DPS employees with up to date information, General Orders, forms and schedule system outages. The external public site assists in information sharing and operation interaction with the public, to include press releases, felony warrant “Most Wanted”, Immigration task forces, drug enforcement raids, gang enforcement, concealed weapons and Arizona sex offender registry. The Applications Development section is responsible for the development, maintenance and support of the automated mainframe and web based applications for state, local and federal jurisdictions to obtain criminal justice information. Our IT professionals also design and support the Department’s Internet websites and Intranet website. The number of service requests received was down 20% for this year with the number of service requests completed up 10%. Such requests include adhoc reports, system modifications due to federal mandates, state of Arizona revised statues changes, Government Information Technology Agency (GITA) requirements and re-writes of existing legacy mainframe applications to a web based systems using 25 various platforms. The Applications Development section consists of 14 full time technology professionals and one outside contractor to review, analyze, document, test and implement the 129 completed service requests within FY2010. The database that supports most of our mainframe legacy systems needs to be replaced to a common, more robust and less expensive product. However, estimates for this conversion, due to the impact of all 97 applications is estimated at 4 million dollars. There are 10 PC support employees supporting 3400 personal computers (PCs) and 1327 Mobile Digital Computers (MDCs). That is a ratio of 478 computers per PC Support employee. That does not include printers, PDAs and other devices that these employees support. According to a 2007 seminar by ZDNet, the recommended ratio of users, assuming one PC per user, for an organization utilizing a technology mix similar to AZ DPS, is a ratio of 100 to 1. At almost five times the recommended ratio, AZ DPS’s IT Bureau is supporting far more devices than is recommended for its staffing level. To reduce the quantity of supported devices, the IT organization is moving toward consolidating the number of computers each employee uses. The number of standard PCs and laptops will continue to decrease as the IT Bureau moves forward with consolidations. Employees who once had a PC and a laptop are now using a docked laptop as their desktop replacement, instead of having two comput- 2010 ANNUAL REPORT means that one physical server can be used to host several applications under one physical server. This lowers the cost of the application and the overhead of support staff for numerous applications. DPS ITB utilizes IBM RISC 6000 servers to process other applications that are not Windows compatible and/or require additional processing power not normally available on the Windows server environment. DPS is now using VM on some of its servers and is capable of adequately processing seven applications on one physical server. DPS has moved from supporting 28 physical servers last year to 32 servers PC Customer Assists had climbed for 5 years and this year with one Systems Analyst position. While peaked in 2008. The number of calls in both 2009 server efficiency has improved and overall monetary and 2010 is lower than the peak in 2008 as PC cost is reduced, management and support needs inSupport created “self service” options and made crease as additional servers are defined. In this them available to the employees. For instance, self case, the one position supporting the 32 servers installing packages of Adobe Flash, Internet Explorer also maintains other critical systems which service 7, and the Microsoft Office 2007 converter, were the entire state. created and placed on the DPS Intranet, so users could install these tools themselves without requir- DPS uses Windows servers to support numerous ing a PC Support Specialist to do it for them. Also, applications at the Agency. Windows servers have a new security tool was installed on many users PCs, also migrated to the use of VM software and it alcalled Tivoli Identity Manager. This tool, which will lows multiple VM servers to be housed on one physcontinue to be distributed, has a self service option ical server. Hardware and software cost have for when a user forgets his/her computer pass- decreased as we now have multiple VM servers opword. These innovations have led to fewer PC cus- erating under one set of software and hardware. tomer assists, allowing PC Support to focus on DPS has two LAN/WAN support staff responsible larger requirements and projects. for the deployment, operation and maintenance of all servers at DPS. In recent years software vendors developed and improved Windows and UNIX server operating sys- DPS has grown to managing 200 virtual windows tems, where it is now possible to have multiple servers. Without the use of virtual servers DPS servers defined within one physical server. This would have 200 physical servers, instead of the 127 The Department of Public Safety utilizes Mobile Digital Computer (MDC) for task force enforcement, criminal investigations and Highway Patrol vehicles. These devices connect to the DPS data network for the criminal justice information. DPS increased the number of MDCs in the field by 178 from last year. PERFORMANCE TECHNICAL SERVICES DIVISION ers. We have also converted officer’s MDCs to perform desktop PC functions and connect to the DPS local area network (LAN). This consolidation reduces licensing and hardware costs as well as support time. 26 2010 ANNUAL REPORT TECHNICAL SERVICES DIVISION PERFORMANCE servers in operation. Overall, the server ratio to number of support staff is extremely high, each of the two LAN/WAN staff members are responsible for about 100 servers each. While there are no published standards, the average ratio is 1 support staff for 30-40 servers. In this ratio analysis, there are many variables that are taken into consideration. Even with those variables, the current support staff to server ratio is extremely taxing. capacity, staffs the EMSCOM radio console around the clock every day of the year. OpComm manages the Agency responsibilities associated with the designation of “Primary State Warning Point” for the National Civil Defense Warning System. In turn, DPS has primary responsibility for the Arizona Civil Defense Warning System, a communications network between DPS and each sheriff’s office in Arizona. Formerly to warn of imminent enemy attack, the system today is generally to Operational Communications Bureau disseminate information regarding a natural or techThe Operational Communications (OpComm) Bu- nological disaster. reau operates communication centers in Flagstaff, Phoenix, and Tucson that provide 24-hour dispatch 2009 2010 services for the Department of Public Safety, other law enforcement personnel, and emergency medical Radio Dispatch Con- 18 18 soles Operated providers. Regionally, each OpComm Center faciliACJIS Transactions 1,089,327 941,043 tates the flow of information between criminal jus- Conducted 17,905 13,852 tice practitioners and agencies, emergency service ACIC/NCIC Hits Processed agencies, and the public regarding highway and pub- Department Record 48,834 46,375 lic safety. OpComm personnel receive in-bound 911 Numbers Issued 797,464 phone calls and dispatch first responders and re- Calls for Service (Pre- 819,908 viously Incident Cards sources to emergency situations occurring on the Completed) state and federal highway systems through 18 dis- Tow Trucks/Wreck- 48,053 43,299 patch consoles that are operated between the three ers Called 9-1-1 Calls Received 179,249 174,149 centers. 9-1-1 Calls Answered 93.0% in 10-Seconds or Less Radio Transmissions 10,320,866 Completed 98% The Phoenix OpComm Center operates the Arizona Statewide Emergency Medical Services Communi9,026,484 cation System (EMSCOM) in support of emergency medical service responders as a communication bridge between the responders and emergency Scientific Analysis Bureau medical care facilities. Arizona statute designates DPS as the EMSCOM system manager who, in that The Scientific Analysis Bureau (SAB) operates full- 27 2010 ANNUAL REPORT alcohol metabolism. The Crime Laboratory provides controlled substances analysis of a variety of specimens and determines the presence of illegal drugs; which include marijuana, narcotics, cocaine, methamphetamine, and LSD. Controlled Substances analysts respond to clandestine drug laboratory manufacturing sites to assess type of drugs being produced; assess hazards of toxicity, fire, and explosion; collect samples for transport to the Crime Laboratory; and analyze The most modern scientific services are provided the samples for precursor chemicals, reaction infor the examination of evidence in the following termediaries, and drug products. forensic science disciplines: Specially trained forensic scientists respond to susState-of-the-art DNA examination of crime evidence pected Weapons of Mass Destruction sites to asis provided to identify or exonerate suspects. The sess the presence of lethal agents and, in the case SAB maintains the Arizona DNA Identification Sys- of clandestine labs used to manufacture illegal subtem established by Statute. This is the database of stances, to collect samples for laboratory analysis. convicted offender DNA profiles that can be They also identify potential explosive materials and searched against the DNA profiles of unknown as- analyze explosion debris to identify explosives such sailants involved in other serious crimes. When a as gunpowder, dynamite, etc. DNA profile match occurs, the identity of an unknown assailant results. Comparative examinations are performed on questioned documents for authenticity of handwriting; deComplete Toxicology services are provided including termination of obliterated writing; and identification the analysis of body fluid samples, primarily blood of typewriting. Comparisons are also performed with and urine, for drug and metabolite concentrations, firearms, which are examined to identify a particular and expert testimony is provided on drug effects, weapon as having fired a bullet removed from a vicdriving impairment, and metabolism. Also, compre- tim or scene; to determine the distance from which hensive Forensic Alcohol services are provided in- a firearm was fired at a crime scene; and to reconcluding the analysis of blood for alcohol struct a shooting scene. In addition, comparative evconcentration; the maintenance and repair of over idence is processed to visualize latent prints and 250 alcohol breath test instruments; and expert compare to known fingerprints, palm prints, or foottestimony on alcohol effects, impaired driving, and prints to identify suspects or search against the Ari- PERFORMANCE TECHNICAL SERVICES DIVISION service, forensic science capabilities from four DPS Regional Crime Laboratories in Phoenix, Flagstaff, Tucson, and Lake Havasu City. The DPS Crime Laboratory System provides complete laboratory services to 295 criminal justice agencies in Arizona including: municipal, county, state, tribal and federal users. State-of-the-art scientific examination and evaluation of evidence is provided to law enforcement and expert scientific testimony is presented in municipal, county, state and federal courts. 28 2010 ANNUAL REPORT TECHNICAL SERVICES DIVISION PERFORMANCE zona Automated Fingerprint Identification System to identify unknown suspects. In addition, footwear and tire track impression evidence from a crime scene is compared to shoes or tires to establish their association in a crime. Also, examinations are performed on trace evidence materials, such as hairs, fibers, glass, paint, and soils; to tie crime scene items to a suspect’s clothes or car. Other trace evidence examinations include Fire Debris, which are analyzed to identify; ignitable liquids such as gasoline, kerosene, and diesel fuel. The SAB provides additional services such as photographers who respond to collision and crime scenes statewide and provide photographic documentation. Evidence and personal property are stored until the personal property can be released to the lawful owners and contraband is destroyed once criminal cases are adjudicated. The SAB also provides instruction to officers in the proper identification, collection, and packaging of evidence. Submissions by Regional Labs Central Crime Lab Cases Southern Crime Lab Cases Northern Crime Lab Cases Western Crime Lab Cases Totals 2009 2010 32,580 32,976 14,887 15,014 8,577 11,048 4,063 4,082 60,107 63,120 The DPS Crime Laboratory System operates four Regional Crime Laboratories to provide essential forensic science services to local agencies. The National Advisory Commission on Criminal Justice Standards and Goals recommends regional crime laboratories close to user agencies as essential to an effective criminal justice system. The DPS Crime Laboratory, in order to enhance services to all Arizona, is regionalizing toxicology services (previously only available in Phoenix) to provide rapid DUI drug analysis close to local agencies and courts. As part of this program toxicology services were implemented at the Northern Regional Crime Lab which accounts for the majority of the 28.8% increase over FY2010. Submissions By Type Of Activity 2009 2010 21,086 22,477 Toxicology - Alcohol- 10,837 Related Cases Toxicology - Drug Re- 14,714 lated Cases Serology Analysis 2,787 11,335 DNA Profiling/STRs 2,758 Process Latent Print Examina- 6,074 tions Trace Evidence Analy- 1,666 sis Questioned Docu185 ment Examinations 3,162 Drug Analysis 14,920 3,202 6,217 1,620 187 The 14.9% increase in serology analysis and 14.6% increase in DNA analysis represents the largest 29 2010 ANNUAL REPORT Submissions by Type of Offense 2009 2010 Homicide 1,270 1,241 Vehicular Homicide 109 71 Suicide 7 18 Livestock & Game Vi- 10 olations Sexual Assault 2,063 21 Burglary/Theft 4,434 4,055 Arson 166 110 2,196 Hit & Run/Auto Acci- 238 dent Assault 1,836 236 Fraud and Other Mis- 3,925 cellaneous DUI (Alcohol) 11,864 3,464 DUI (Drugs) 15,093 14,925 2,249 12,560 Poisoning or Cause of 1 Death Liquor Laws 4 0 Drugs (Sale,Posses- 19,255 sion,etc.) 21,806 PERFORMANCE TECHNICAL SERVICES DIVISION growth in requests for crime laboratory assistance. DNA methodology continues to improve dramatically with on-going enhancements. The DPS Crime Lab System, for example, has instituted state-of-theart trace DNA procedures (one of only two labs in the US) that allow DNA profiles to be obtained from two or three cells. Also, AZ DPS is one of only half a dozen crime labs nationwide that can provide a full compliment of DNA analysis including: nuclear STR DNA analysis, Y STR analysis of the male chromosome and mitochondrial DNA analysis. Therefore, agencies recognize the increased power of DNA and are submitting substantial increases in numbers of cases and numbers of items per case. 0 The submission by offense data is based upon the investigating officer’s initial charges and these change as investigations are completed and prosecutors decide on the true charges to be filed. The data in this table, however, does show a general decline in violent crimes which mirrors National UCR information. The data also shows that Arizona continues to be a major drug pipeline into the US from Mexico, with 2,551 additional drug cases, with a 30 2010 ANNUAL REPORT TECHNICAL SERVICES DIVISION PERFORMANCE Intoxilyzer Services 2009 2010 27,019 29,078 2009 2010 Municipal Agencies Schools Taught 36 20 Other State Agencies 943 885 Operators Trained 752 317 2,414 Quality Assurance Officers Trained Subpoenas 40 26 3,997 4,025 Tribal/Federal Agen- 1,524 cies Department of Public 15,285 Safety County Agencies 15,336 Testimony 521 532 Totals 63,120 Intoxilyzer Sites Main- 251 tained 253 In FY10 the number of Intoxylizer operator classes declined significantly because new officer training classes are not being held at police academies statewide due to the budget shortfalls of cities, counties and the State. Photo Lab Services Photo Prints Processed 2009 2010 214,963 308,782 Property And Evidence Services 2009 31,643 2010 32,252 Other Agencies Sub- 36,206 missions Totals 67,849 47,232 DPS Submissions 31 Crime Lab Caseload by Requesting Agency 13.2% increase in drug submissions, many of which are trafficking cases. 79,484 60,107 15,888 14,855 Prior to FY06 the DPS Crime Laboratory had an Intergovernmental Agreement with the FBI in which the FBI funded the DPS Crime Lab to process all Tribal and Federal cases in Arizona. However, due to reprioritization of FBI resources to counter terrorism, etc., this agreement was discontinued and Federal/Tribal cases dropped to the very few cases that involved State charges. In FY10 the Federal Government (FBI) reinstituted the IGA and AZ DPS now receives funding to process all FBI and Tribal cases in Arizona. This, therefore, accounts for the large 58.4% increase in tribal submissions in FY2010. Material Resources Bureau The Material Resources Bureau is the newest Bureau to the Technical Services Division. Since the elimination of the Agency Support Division, the Material Resources Bureau consists of the following units: Fleet Services Section, Logistics Administra- 2010 ANNUAL REPORT The Fleet Services Section oversees the Department’s entire fleet of vehicles. It is responsible for the procurement, build-up, maintenance, repair and disposal of over 2,100 enforcement and support vehicles, with shops located in Phoenix, Flagstaff and Tucson. Personnel assigned to the Fleet Services Bureau fabricate and install police, emergency and specialty equipment in department vehicles and provide automotive parts and supplies to field offices, vendors and fleet maintenance shops through the Fleet Supply Warehouse. Fleet Services also oversees the registering, titling and licensing of the department’s vehicles, as well as the maintenance of the fleet through a Fleet Management System for tracking the department’s vehicle inventory. The Fleet Services Section also assists other law enforcement agencies by providing surplus equipment, build-up services and technical information. Fleet employees also provide expertise to accident investigators by performing extensive mechanical inspections of vehicles involved in homicides and fatal crashes. As vehicles reach the end of their useful life, Fleet Services coordinates the disposal of surplus department vehicles through auction, sale, and transfer to other law enforcement or criminal justice agencies, trade-in and general disposal via Department of Administration State Surplus Property. the declining economy, there was a reduction in new vehicles purchased in FY 2010 that will most likely continue through FY 2011. Without the influx of new vehicles, Fleet has developed a program to increase the longevity of the fleet. To accomplish this task, Fleet has implemented a parts recycling program to retain salvageable parts from vehicles designated for disposal. This will result in a cost effective feasible short term solution. Fleet has also implemented a mobile repair program designed to repair police equipment in the field thus allowing officers to remain in their areas and avoiding officer and vehicle down time and costly tow bills. During FY 2010, over 800 vehicles were addressed through this program .Other cost effective methods include savings through the use of in-house vendors, Ford Goodwill deductions, fuel recovered from vehicles going to Surplus, warranty of parts returned for credit, and the use of inmates for installation and removal of equipment, and removal of decals on surplus vehicles. PERFORMANCE TECHNICAL SERVICES DIVISION tion Section, Facilities Unit, and Security Unit. Money saved through cost effective Methods of operation FY 2008 $237,711 FY 2009 $343,755 FY 2010 $400,777 The Logistics Administration Section is comprised The Fleet Service section oversees 2,134 vehicles of the Supply Warehouse, Print Shop, Mail Room, from initial purchase, through build-up, maintenance, Capital and Accountable Equipment, and Forms and ultimate disposal. This is accomplished with Management. three repair facilities located in Tucson, Flagstaff, and Phoenix a long with contract vendors. Due to The Supply Warehouse is responsible for the pro- 32 2010 ANNUAL REPORT TECHNICAL SERVICES DIVISION 33 PERFORMANCE curement, warehousing, and issuing of approximately 160,000 consumable items (800 different types) such as first-aid supplies, office supplies, field supplies, officer gear, facilities supplies, etc.... In addition, the warehouse is responsible for shipping and receiving for a large part of the Department’s purchases, tagging Capital and Accountable Equipment, and the processing of surplus materials in accordance with the State’s General Accounting Office (GAO) Manual. The Print Shop produces various forms, business cards, manuals, booklets, pamphlets, and programs for the Department. These forms are produced either on a printer or copier and include bindery of some sort. In 2010, the Print Shop processed 2,144,521 impressions. impact of the implementation of many proactive inventory procedures in the last several years is evidenced by the 76 % reduction in Unable To Locate items from 2006 (10.22 % of total inventory) to 2010 (2.65% of total inventory). The Forms Management Unit is responsible for the creation and editing of forms for Department Use. This unit is responsible for maintaining forms on the Department's Intranet and working with other Department personnel to ensure that the forms currently available meet the needs of their users. This unit works in close contact with the Print Shop and Supply Warehouse to create printer-ready artwork for forms that are printed by the print shop or external vendors and maintained in the warehouse. Form and artwork assistance is provided to other law enforcement and/or government agencies throughout the State as requested. The Mail Room is responsible for the handling and distribution of the majority of the Department’s external and internal mail. The mail room processed The Facilities Management Unit is a support serv258,805 outgoing pieces of mail. ices operation dedicated to the improvement and maintenance of all DPS owned and leased facilities The Capital and Accountable Equipment Coordinator throughout the state. Due to the Reduction of Force, is responsible for maintaining the Department’s the Facilities Management Unit has been decreased equipment inventory of 29,168 items in 2010. In by 2/3, now having a nine personnel unit. Numeraddition, this unit is responsible for tracking items ous repairs are now handled by outside vendors. The with a value of $ 5,000 or more in the Arizona Fi- Department’s facilities inventory incorporates many nancial Information System (AFIS) per the GAO man- different types of buildings. They vary in size from ual policies. Surplus items are handled by this unit, 210 square foot trailers used as area offices in reincluding preparing and submitting paperwork to re- mote locations to office and state of the art laboraquest prior approval from the DOA Surplus Property tory buildings in excess of 60,000 square feet in Management Office (SPMO) for any and all surplus size. processes, including weapon purchases, trades, surplus, and lost or damaged items, etc. The positive Staff assigned to the Unit direct and participates in 2010 ANNUAL REPORT The Facilities Unit also provides custodial, landscape and maintenance services and coordination of DPS utilities. Technical personnel assigned to the Unit are on call 24 hours a day, seven days a week. The Security Unit provides 24 hours a day, seven days a week, around the clock armed security for DPS facilities throughout the State. Security also coordinates through the Bureau monitoring intrusion and fire alarms, CCTV systems, access control, and locks and keys. The Security Unit also provides security to other sites, the ACTIC, and RMIN. Security establishes entrance approval to DPS Facilities and issues visitor passes and logs in visitors while they are on the property. PERFORMANCE TECHNICAL SERVICES DIVISION the design and construction of new facilities and renovation of existing facilities, as well as monitoring space utilization and long range planning for the Department’s space needs. The Unit is also responsible for the development of the Department’s Capital Improvement Plan and requests for Building Renewal funding for major building improvements and repairs through the Department of Administration. Building, land and mountaintop communication site leases are also negotiated and managed by the Bureau’s staff. 34 2010 ANNUAL REPORT CRIMINAL INVESTIGATIONS DIVISION PERFORMANCE Criminal Investigations Division Intelligence Team Enforcement Mission [G.II.T.E.M]), and the Rocky Mountain Information Network The Criminal Investigations Division (CID) at the Ari- (RMIN). zona Department of Public Safety is committed to Narcotics And Organized Crime Bureau providing the highest quality investigative and specialized response services to the public and the criminal justice community. The Division is guided The Narcotics and Organized Crime Bureau enby three immutable values: honor, courage, and forces state narcotic laws by conducting complex incommitment while fostering a supportive and em- vestigations of groups and individuals, who use, manufacture, sell or distribute controlled subpowered environment for our employees. stances, and prescription-only drugs. Units are asto investigate and process The mission of the Criminal Investigations Division is signed to protect the public by deterring crime using inno- methamphetamine labs, as well as monitoring revative investigative and specialized enforcement ports of chemical sales of regulated chemicals commonly used to manufacture methamphetamine. strategies and resources. The Criminal Investigations Division provides statewide criminal investigations, specialized enforcement activities, and high-risk tactical response in support of other federal, state, tribal, and local criminal justice agencies. The Division’s primary investigative responsibilities are narcotic trafficking, fugitive apprehension, organized crime, intelligence, vehicle theft, gangs, human smuggling, computer and financial crimes, as well as major criminal investigations and sensitive special investigations when requested by other criminal justice agencies. The Division is responsible for the protection of the Governor and provides tactical high-risk responses to acts of extraordinary violence and domestic preparedness incidents. Bureaus within the Criminal Investigations Division are Narcotics and Organized Crime, Investigations, Intelligence, Gang Enforcement (Gang Immigration 35 Persons Arrested 2009 2010 drug related 1393 2010 non drug related 2359 151 total 3752 1006 Assets Seized 2009 2010 Vehicles 182 292 cash $2,973,679 $6,299,540 Real Property Value $4,594,571 $4,000,000 2010 ANNUAL REPORT 2009 2010 Marijuana 90,408 48,725 Heroin 6 33 Cocaine 100 287 Methamphetamine 202 224 Crack Cocaine 1 0 The Financial Investigations Unit investigates embezzlement and investment fraud, as well as money laundering crimes related to criminal offences including drug trafficking and human smuggling. The Computer Forensics Unit serves law enforcement agencies statewide, offering a state-of-the-art computer forensic laboratory, along with detectives who provide assistance and investigate computerrelated crimes, including child pornography, cyberstalking, and fraud. In addition, the unit provides forensic support for investigations involving other technology, including audio and video enhancement, cell phone and pager technology, personal digital assistant technology, and computer networking. The DPS Computer Forensic Unit has hosted several cell phone forensic training courses. The class is eight hours in length and is instructed by a CFU detective and a Phoenix PD detective. The course provides information on basic cell phone technology, law and legal issues, and search warrant seizure is- sues. The detectives will periodically teach this class throughout the next year. Computer Forensics 2009 Computer Forensic 275 cases Gigabytes N/A imaged/analyzed by DPS CF Examiners Number of CF Train- N/A ing Sessions Number of independ- N/A ent criminal investigations Number of Felony Ar- N/A rests Num of R&D projects N/A by CF Examiners 2010 214 23,182 16 18 346 103 The Narcotics and Organized Crime Bureau provides enforcement services statewide through participation in 23 different multi-agency task forces including federal, state, and local law enforcement agencies and prosecutors. The bureau also provides assistance to other agencies for case specific needs and supports the enforcement efforts of the DPS Highway Patrol Division. Community outreach programs have been implemented to educate the public in areas such as narcotics, internet safety, and fraud. PERFORMANCE CRIMINAL INVESTIGATIONS DIVISION Drug Seizures (Lbs) Investigations Bureau The Investigations Bureau is comprised of the Vehicle Theft Task Force and the Major Crimes District. The Vehicle Theft Task Force (VTTF) is comprised of 36 2010 ANNUAL REPORT CRIMINAL INVESTIGATIONS DIVISION PERFORMANCE city, county, state, and federal law enforcement agencies participating in a concerted effort to identify, apprehend, and prosecute individuals and criminal organizations that profit from the theft of motor vehicles and related crimes. The VTTF also provides subject matter expertise, training, and investigative support to law enforcement agencies targeting vehicle theft and related crimes. The VTTF provides a vital mission on behalf of the Arizona Automobile Theft Authority (AATA) to reduce vehicle theft in Arizona by deterring criminal activity through aggressive, proactive enforcement and by creating public awareness through community education. Vehicle Theft Interdiction (VTI) Services 2009 2010 Stolen Vehicles Re- 3098 covered Altered VIN numbers 334 2051 Estimated Value of Recoveries Chop Shops Investigated/dismantled $43,967,185 $24,787,330 36 27 195 With the State’s fiscal crisis looming, a travel restriction was implemented which precluded spending task force funds to pay for training or travel associated with training, therefore, only mandatory training was supported with travel dollars (646). The Major Crimes District provides investigative functions, which are performed by the Special Investigations Unit (SIU), the General Investigations Unit (GIU) and the Vehicular Crimes Unit (VCU). The Special Investigations Unit investigates all critical inci- 37 dents in the Department, which may involve death or serious injury. SIU and GIU also provide investigative support to other units during the investigation of less serious critical incidents. SIU and GIU will investigate critical incidents and alleged criminal misconduct by departmental employees, public officials, and employees of city, county, state, tribal, and federal agencies. Furthermore, SIU and GIU will assist city, county, state, tribal, and federal law enforcement agencies by providing investigative support into serious crimes occurring within their communities as well as providing support to the Highway Patrol Division. This support includes investigations involving aggravated assault, homicide, hit-and-run collisions, and narcotic interdiction. Vehicular Crimes (VCU) 2009 VCU calls for Service N/A DPS VCU Calls for Service N/A other Agencies Training sessions pro- N/A vided to other agencies 2010 76 29 9 General Investigations (GIU) Calls for Service 2009 2010 N/A 377 Calls for Service N/A other Agencies Other Agency Admin- N/A istrative Investigations 48 7 2010 ANNUAL REPORT and preventing terrorism in the state. Situated in the ACTIC, the Criminal Investigations Research Unit and Strategic Analysis Unit provide valuNumber of Critical In- 16 15 able research and analytic services to criminal cidents Other Agency Crimi- 35 17 justice agencies throughout the state and country. nal Investigations The Criminal Investigations Research Unit comOther Agency Officer 10 9 pletes background research on suspects involved in Involved Shooting Investigations criminal activity, serves as the state liaison for the International Criminal Police Organization (INTERThe Vehicular Crimes Units’ primary mission is to POL) and participates in the Amber Alert Program. provide investigative expertise and expert court tes- The Strategic Analysis Unit is tasked with processtimony when a vehicle is the instrumentality in a ing information from numerous sources into viable homicide (first degree murder, manslaughter, or intelligence products for use by criminal justice negligent homicide), aggravated assault, and related agencies. Intelligence Bureau/ACTIC/HIDTA crimes; and/or when the State of Arizona may be exposed to civil litigation as a result of a collision. The 2009 2010 units’ secondary mission is to provide classroom inACTIC Calls 1918 2721 struction in the area of collision investigation and re1,035 construction to DPS officers as well as officers from ACTIC Watch Center 815 Log Entries other agencies throughout the state. Intelligence Reports 6 8 2009 2010 Intelligence and Special Operations Bureau Overview The Intelligence Bureau is the focus of Arizona’s Intelligence-led policing effort. Utilizing an all crimes approach, the bureau has numerous assets to assist criminal justice agencies throughout Arizona and the nation. Many of the bureau’s assets are based out of the Arizona Counter Terrorism Information Center (ACTIC), a joint effort between the State of Arizona, the Federal Bureau of Investigation, and numerous participating agencies to form a collective intelligence service dedicated to interdicting Created Intelligence Bulletins Produced Informational Bulletins Produced Threat Assessments Produced Analytical Charts, graphs produced GIS Maps Produced 89 62 20 31 45 12 543 190 243 779 HIDTA Investigative Research Inquires Requests 12,202 5,546 CIRU Investigative Support Requests Research Inquires/Requests DPS 8,967 7,448 683 3,029 PERFORMANCE CRIMINAL INVESTIGATIONS DIVISION Special Investigations 38 2010 ANNUAL REPORT CRIMINAL INVESTIGATIONS DIVISION PERFORMANCE Complementing the intelligence research and processing functions of the bureau are the operational Intelligence Investigations District and its Weapons of Mass Destruction/Hazmat Unit. The operational squads of the district collect intelligence and investigate incidents using an all crimes approach while supporting the ACTIC and monitoring key events throughout the state. The Weapons of Mass Destruction/Hazmat Unit’s role is to provide personal protective services to officers who respond to clandestine drug labs, and provide statewide investigative support for chemical, biological, radioactive, nuclear, and explosive (CBRNE) cases. Rounding out the Intelligence Bureau’s intelligence assets is the state’s federally funded High Intensity Drug Trafficking Area (HIDTA) Intelligence Support Center (ISC). The ISC collects, analyzes, coordinates, and disseminates information to law enforcement for interdiction and investigation of illicit drug trafficking, money laundering, and associated violent crimes. The unit has intelligence resources in Yuma, Casa Grande, Tucson, and Phoenix. The Special Weapons and Tactics (SWAT) District consists of tactical units, explosive ordinance disposal personnel, crisis negotiations specialists, and tactical canine specialists. The unit’s tactical teams are equipped and trained for response to barricaded suspects, hostage situations and high-risk search warrant and clandestine lab entries. SWAT also provides specialized training to other criminal justice agencies regarding tactics and specialized skills. 39 2009 Special Operations 493 Service Requests Other Agency Assists 97 2010 482 97 Explosive Ordinance Detail The Explosive Ordinance Disposal (EOD) Unit is a highly specialized unit within the Special Weapons and Tactics (SWAT) District. EOD responds statewide and is the primary unit responsible for handling explosive related incidents for most law enforcement agencies in the state. Incidents vary, from handling disposal of old and highly volatile explosives used in mining operations, to calls of pipe bombs that have been found in public locations. To accomplish their mission the members of the unit rely upon robots, counter charges, bomb containers, and a national 24-hour technical support network. In addition, EOD personnel conduct bomb sweeps when requested to do so as well as conduct post blast investigations. The tools are just the implements to a successful mission though as the knowledge obtained through years of training and on the job experience are the key to the unit’s enviable record of success. SWAT has been the oversight district for the Violent Criminal Apprehension Team (VCAT), formed in May 2008 at the direction of the governor’s office. VCAT is a multi-agency, multi-jurisdictional statewide unit that identifies and arrests individuals with outstanding felony warrants. VCAT works in a joint partnership with 24 law enforcement partners through a shared intelligence and investigative arrangement 2010 ANNUAL REPORT 2009 2010 Fugitives Arrested 925 289 Sex Offender Cases Closed 113 N/A Gang Enforcement Bureau Overview The Gang Enforcement Bureau of the Arizona Department of Public Safety consists of three multiagency task forces, the Gang & Immigration Intelligence Team Enforcement Mission (GIITEM), the Illegal Immigration Prevention and Apprehension Co-op Team (IIMPACT) and the Arizona Fraudulent Identification Task Force (AFIT). GIITEM’s mission is to deter criminal gang activity in the state of Arizona through in-depth investigations aimed at dismantling entire criminal enterprises. GIITEM works with agencies from all over the state to provide investigative and targeted enforcement services to Arizona communities to combat the threat of gangs. Detectives are active in the community by speaking to community groups and schools about gang and crime prevention to increase public awareness. Gang & Immigration Intelligence Team Enforcement Mission (GIITEM ) Services 2009 2010 Request for Assistance Gang Members arrested Gang Member ID Cards Misdemeanor Arrests Felony Arrests 980 673 209 240 1841 2,523 1606 1988 1361 1700 Human Smugglers Arrested Drop Houses 157 677 72 83 Search Warrants 220 217 Firearms Seized 128 162 Vehicle Seizures 166 255 Methamphetamine (lbs) Seized Marijuana (lbs) Seized Cocaine (lbs) Seized Seized US Currency 32 87 20,093 29,444 74 239 $1,354,876 $3,726,399 PERFORMANCE CRIMINAL INVESTIGATIONS DIVISION that reduces duplication of effort and increases ef- relative to gangs, organized crime, and illegal immifectiveness in the identification and arrest of violent gration. The Detention Liaison Officer (DLO) program partners representatives from most county fugitives. jails and collects and disseminates valuable information. Fugitive Detail IIMPACT Activity GIITEM’s Intelligence Support District collects, analyzes, and disseminates information and intelligence IIMPACT is a multi-agency task force combing the 40 2010 ANNUAL REPORT CRIMINAL INVESTIGATIONS DIVISION PERFORMANCE investigative efforts of DPS, Immigration Customs Enforcement (I.C.E.), and Phoenix Police Department investigators. IIMPACT’s mission is to; “deter, disrupt, and dismantle violent criminal organizations engaged in human smuggling activities in the greater Phoenix and Maricopa County areas.” RMIN also provides funding support for intelligence and investigative related training and conferences; loans technical surveillance/communication equipment to our member agencies for investigations; Rocky Mountain Information Network provides confidential funding assistance for a variety The Rocky Mountain Information Network® (RMIN) of multi-jurisdictional investigative purposes. RMIN is a federal grant project administered by the U.S. also operates a Watch Center for the RISSafe™ ofDepartment of Justice, Bureau of Justice Assis- ficer safety event deconfliction system designed to tance (BJA). The Department of Public Safety serves identify conflicts when law enforcement activities as the grantee for the RMIN program, which is one occur at or near similar locations. RMIN personnel of six federally funded regional grant projects com- are available to provide on-site criminal intelligence prising the Regional Information Sharing Systems® and analytical support. (RISS). RMIN serves more than 15,000 law enforcement officers from approximately 1,040 agencies in the region, which includes Arizona, Colorado, Idaho, Montana, Nevada, New Mexico, Utah, Wyoming, and the Canadian provinces of Alberta, British Columbia, and Saskatchewan. RMIN supports law enforcement agencies in the detection, enforcement, and prosecution of multi-jurisdictional criminal activities that traverse local, state, tribal, and international boundaries within the RMIN region. RMIN provides member agencies with a national, secure, web based network of criminal intelligence databases that can be queried 24 hours per day; assist officers with analytical resources for case preparation, charts for courtroom display, computer forensics, audio/video forensics, accounting fraud analysis, and other analytical products; publish a monthly law enforcement “Bulletin” with suspect 41 identification, crime information, officer safety issues, training opportunities, and other relevant articles of interest. Department of Public Safety Pursuant to legislation passed by the Arizona legislature in 1968, the Arizona Department of Public Safety became operational by the executive order of Governor Jack Williams on July 1, 1969. Governor Williams’ mandate consolidated the functions and responsibilities of the Arizona Highway Patrol, the Enforcement Division of the state Department of Liquor Licenses and Control and the Narcotics Division of the State Department of Law. During its 41-year history, the Arizona Department of Public Safety has accepted many additional responsibilities and has evolved into a respected, nationally-recognized and multi-faceted organization dedicated to providing state-level law enforcement services to the public while developing and maintaining close partnerships 2010 ANNUAL REPORT with other agencies who share similar missions and objectives. Today, the Department, with its state headquarters in Phoenix, maintains offices in more than 80 Arizona communities and cities within the state’s 15 counties. Almost 2,000 full-time departmental employees, along with 150 volunteers, help the agency fulfill its support and operational objectives in the critical areas of traffic safety and criminal interdiction. This annual report summarizes the many achievements accomplished by the Arizona Department of Public Safety during fiscal year 2010. It also reflects the Department’s continued dedication in providing quality service to the more than 6 million people who reside in Arizona as well as to the many non-residents who visit our state. CRIMINAL INVESTIGATIONS DIVISION PERFORMANCE 5 602-223-2000 | azdps.gov 2102 West Encanto BLVD | PO BOX 6638 Phoenix, Arizona 85005-6638