LITTER EVALUATION SURVEY September, 2013 Prepared for: TABLE OF CONTENTS Section: Page #: Study Overview Key Findings and Recommendations Executive Summary 1 2 3 I. Introduction A. B. C. Background and Methodology Significance Testing and Sub-Group Analysis Demographics 7 7 8 8 II. Driver Characteristics A. B. C. D. Driving Habits Litterbag Use Smokers Truck Drivers III. Litter Awareness and Behavior A. B. C. D. E. Perception of the Problem along Freeways Personal Littering Littering Circumstances Reasons for Littering when Driving Personal Experience with Specific Littering Situations IV. Campaign Awareness A. B. C. D. E. F. G. Awareness of Campaign Don’t Trash Arizona Awareness No cups cans or butts! Don’t Trash Arizona Awareness Awareness of Litter Resources Likelihood to Report Littering Additional Litter Resources Communication Preferences 26 26 29 30 33 35 37 38 V. Profiles of Litterers 39 Questionnaire Supplemental Results for Males aged 18 to 34 M A G L I T T E R S U R V E Y – 2 0 1 3 11 11 12 13 14 19 19 21 22 23 24 Appendix A Appendix B 1 STUDY OVERVIEW In August 2006, the Maricopa Association of Governments (MAG) launched a litter prevention and education program known as Don’t Trash Arizona! The purpose of the program is to reduce litter on the regional freeway system by developing a strategy to increase public awareness and change behavior. The scope of work for the program additionally mandated that an evaluative process be included to measure the success of the program. First, “secondary” research was conducted to review existing litter campaigns, not only in other regions and states, but globally. This was accomplished through online research and targeted interviews with managers of litter campaigns in other states. The secondary research found that litterers were predominately single males, aged 18 to 24—with a secondary tier of litterers aged 25 to 34. They tend to be smokers, eat/buy fast food two times per week or more, frequent bars and nightclubs, and drive pickup trucks. According to the Transportation Research Board, 55 percent of littering is deliberate, while 45 percent occurs “accidentally” when items blow or fall off vehicles. Littering most often takes place when drivers are alone, and many reported that they did not consider small items like cigarettes and candy wrappers to be litter. Following the secondary research, a benchmark survey was conducted in December 2006 to determine initial attitudes and awareness of litter issues in Arizona and to evaluate littering behavior. A follow-up, evaluative survey was then conducted in July 2008, at the end of the first two years of the campaign, to determine if any changes in awareness, attitudes or behavior were realized. Annual surveys have been conducted in subsequent years, focusing on Maricopa County residents. Follow up studies have been conducted in August 2008, August 2009, August 2010, August 2011, August 2012, and August 2013. Communication strategies are developed each year based on the survey results. These strategies primarily target the 18 to 24 male demographic, with a secondary demographic of male residents aged 25 to 34. Messages targeted toward both accidental and deliberate littering are included, and a variety of strategies and tactics are employed utilizing public relations, paid advertising, special events, school outreach, distribution of informational materials and the development of value-added partnerships. The survey includes questions to help evaluate the effectiveness of various tactics and campaign messaging, so that outreach efforts can be refined each year for best results. In 2013, the Maricopa Association of Governments (MAG), through Olson Communications, commissioned WestGroup Research of Phoenix to conduct a telephone study with residents aged 18 and older living in Maricopa County. Results are based on 451 fifteen-minute telephone interviews with Maricopa County residents. The margin of error for the survey is approximately +4.7% at a 95% confidence level. This year, however, the main study is supplemented with an additional analysis focusing specifically on the target demographic of male residents aged 18 to 34, which includes an oversample of those residents. A summary of the information from this supplemental analysis is included as an attachment to this report. 2 KEY FINDINGS AND RECOMMENDATIONS • The study once again clearly shows that an anti-littering campaign should target the population subgroup of males between the ages of 18 and 34. This subgroup consistently stands out from all other residents as being less concerned about littering, along with demonstrating a higher exposure to littering behaviors: o They are more likely than all other residents to indicate they have experienced all of the littering scenarios presented in the past 3 months or past year. o They are less likely than all other residents to indicate they have “not littered in the past year.” o They are less likely to have a trash receptacle in their vehicles. o The majority of residents in this subgroup fall into the category of “admitted litterers.” • A comparison of the data from the target subgroup oversample data to all non-target residents from the general population survey reveals several statistically significant indications that the current campaign is reaching the intended subpopulation of males aged 18 to 34: o o o o M A G More likely to have seen/heard anti-litter advertising. More likely to have heard Don’t Trash Arizona slogan. More likely to have heard “No cups, cans or butts” slogan. More likely to have heard of www.DontTrashAZ.com website. • In addition, the percentage of males aged 18 to 34 who indicated they believe litter is a “big” problem doubled from 2012 to 2013. • Unfortunately, there were no notable positive changes in anti-littering behavior, either within the population overall, or among the target subgroup of males aged 18 to 34. • It seems that it may be time for a shift in the approach to littering in Maricopa County. While the campaign is building awareness about littering as a problem and what constitutes littering, particularly among the worst offenders, it does not appear to be triggering the hoped-for response of environmental responsibility and behavior change. L I T T E R S U R V E Y – 2 0 1 3 3 EXECUTIVE SUMMARY Results for the 2013 Litter Evaluation Survey are based on 451 fifteen-minute telephone interviews with Maricopa County residents. The margin of error for the survey is approximately +4.7% at a 95% confidence level. This year, the survey was again conducted by using a supplemental cell phone database in addition to “land line” telephone calls, due to the number of younger respondents with cell-phone-only access. This report primarily focuses on the general population study results; however, when appropriate and meaningful, the results from the general population study will be linked to the corresponding findings from the supplemental analysis of the target subgroup of males aged 18 to 34. Below are some key findings of the general population survey. Driver Characteristics • In 2013, two in five (40%) residents surveyed indicated driving a 4-door sedan, while 19% reported driving sport utility vehicles and 14% indicated they drive pickup trucks. These figures are statistically similar to 2012. • Approximately two thirds (64%) of residents surveyed indicated they have a litterbag or can for use in their vehicles, which is consistent with the 66% recorded in 2012. Males aged 18 to 34 are less likely than all other residents to indicate the use of a litterbag (52% vs. 66%). • Among those who do not currently have a litter bag or can in their vehicles, seven in ten (71%) reported they would consider using one in the future. While not a significant increase from 2012 (64%), this is the highest figure recorded in the last several years. • Compared to recent years, a comparable proportion (14%) of residents indicated that they smoke. • Two in five smokers (40%) reported they use an ashtray in their vehicles. While this is a smaller proportion compared to 2012 (51%), it is not a statistically significant decrease. • Types of litter reportedly deposited by pickup truck drivers into the truck bed were generally consistent with previous years. Pickup truck drivers most commonly reported putting soda cans/bottles (16%), unspecified non-biodegradable trash (11%), and plastic bags or other plastic items (11%) into the bed of the truck. • Half (50%) of pickup truck drivers indicated they do not discard items into their truck bed, which is consistent with previous years. • Over three quarters (77%) of pickup truck drivers reported, on average, they always secure items in the back of their pickup truck. While this is statistically similar to the 71% in 2012, it is significantly higher than the 54% recorded in 2011. Truck drivers under the age of 35 were more likely than older truck drivers to report that they always secure their loads (100% vs. 71%; n=10). M A G L I T T E R S U R V E Y – 2 0 1 3 4 • Approximately two thirds (66%) of residents surveyed indicated they never drive in a vehicle that hauls items in an open-air trailer or strapped to a luggage rack, which is consistent with the 64% recorded in 2012. One quarter (24%) claim to do so a few times a year, and 5% report doing so at least weekly. Males aged 18 to 34 were more likely than all other residents to indicate they haul items “a few times a year” (53% vs. 31%). • The large majority (87%) of residents who mentioned that they ride in a vehicle which transports items in a trailer or luggage rack at least a few times a year indicated they always secure the load they are hauling (similar to the 86% recorded in 2012, and now representing the highest level reported since 2010 (77%). Litter Awareness and Behavior M A G • Approximately two thirds (67%) of residents surveyed indicated they believe litter along Maricopa County freeways is a “big” or “moderate” problem, which is consistent with recent years. The percentage of males aged 18 to 34 who indicated that litter is a “big problem” doubled from 11% in 2012 to 22% in 2013. • The majority (61%) of residents surveyed indicated they have not littered in the past year. While this is statistically similar to the 65% recorded in 2012, it represents the lowest percentage recorded in recent years and it is significantly lower than values recorded in years prior to 2012 (a range of 69% to 74%). • The target group, male residents aged 18 to 34, was less likely than all other residents to indicate they have not littered in the past year (29% vs. 66%). • Among those who admit to littering in the past year, types of litter mentioned were generally consistent with 2012 results. Food/organic material (mentioned by 36%), small pieces of paper (31%) and water bottles (10%) were the most commonly mentioned types of litter. • Over half (52%) of those who indicated they have littered in the past year indicated they did so while driving or riding in a vehicle. This is similar to figures recorded in recent years (a range of 46% to 53%). Male residents aged 18 to 34 were more likely than all other residents to indicate they littered while walking outside (30% vs. 8%). • The most common reason mentioned for littering when driving continues to be lack of convenient place to discard trash (mentioned by 15%, similar to the 13% recorded in 2012). • Similar to data from recent years, residents reported the most common littering situation they have experienced in the past three months is trash falling out of a vehicle (25%). The next most common scenario was riding in a vehicle where a beverage container was thrown out the window (13%). • Male residents aged 18 to 34 were significantly more likely than all other residents to indicate they had experienced the majority of the scenarios within the past three months or at least within the past year. L I T T E R S U R V E Y – 2 0 1 3 5 Campaign Awareness M A G • Over one quarter (27%) of residents surveyed indicated they had seen advertising related to litter or littering in the past three months, slightly reversing the significant decrease seen between 2011 and 2012 (32% down to 25%). • Males aged 18 to 34 in the general population study were slightly more likely than all other residents to report seeing or hearing ads about litter (32% vs. 26%). However, this percentage is significantly higher when looking at the data from the total target group oversample (36% vs. 26%). • Among those who indicated they had seen or heard advertising related to litter in the past 3 months, recalled messages were generally similar to 2012. The most often recalled message was related to “Don’t litter” or “Keep Arizona clean” (mentioned by 29%), followed by “the fines” (16%). • Slightly less than half (45%) of residents surveyed indicated having seen or heard the slogan, “Don’t Trash Arizona” (aided + unaided). While statistically similar with the 48% recorded in 2012, this is significantly lower than the 52% recorded in 2011. Although not statistically significant, the percentage of males aged 18 to 34 within the general population study who report having seen or heard the slogan was greater than the percentage of all other residents reporting awareness (53% vs. 44%). • Among those who indicated they had seen or heard litter-related advertising in the past three months, over half (57%) reported they did not recall the main slogan of the advertising. This is consistent with the 55% recorded in 2012. • The proportion of residents who indicated they have heard the slogan “No cups, cans or butts! Don’t Trash Arizona” remained stable from 2012 (19%). Again, although not statistically significant, a larger proportion of males aged 18 to 34 indicated awareness of this slogan compared to the proportion of all other residents aware of the slogan (23% vs. 18%). • Residents who were familiar with “Don’t Trash Arizona” or “No cups, cans or butts! Don’t Trash Arizona” reported seeing and/or hearing the slogan from a variety of sources, and the most common sources mentioned were general similar to 2012. Residents mentioned street/highway signs and billboards (25% each), as well as television (19%) and radio (16%). • Approximately two thirds (68%) of residents who were aware of Don’t Trash Arizona advertising were unable to name a sponsor for the advertisements (consistent with recent years). • One in ten (10%) residents reported familiarity with the litter hotline. While comparable to the 12% recorded in 2012, it is significantly lower than the 14% recorded in 2009. • Less than one in ten (7%) residents surveyed reported they were aware of www.donttrasharizona.com. While similar to the figure recorded in 2012 (9%), it is significantly lower than the figures recorded from 2008 to 2011 (11% to 14%). L I T T E R S U R V E Y – 2 0 1 3 6 • Male residents aged 18 to 34 were slightly more likely than all other residents to indicate awareness of the website (11% vs. 6%). • This year, 10% of residents aware of the website reported they have actually visited the site. While this figure is higher than in recent years (a range of 1% to 7%), due to low sample sizes it is not considered significantly higher. • Approximately three in ten (28%) residents indicated they would be very likely to report someone littering. This figure has fluctuated only slightly over the past several years (a range of 23% to 27%). Males in the target age group were significantly less likely than all residents to indicate a likelihood to report littering (12% vs. 31%). • The most common preferred method of gathering information about litter/littering mentioned by residents continues to be the Internet (mentioned by 50%) and 15% indicated they would specifically refer to the Don’t Trash AZ website. Males aged 18 to 34 in the general population study were more likely than all other residents to specifically mention the Don’t Trash AZ website as a potential source for information about littering (26% vs. 13%). • When asked about communication preferences, residents most often mentioned using Facebook (mentioned by 36%), e-mail using a mobile device (29%), or Internet resources such as Google/AOL/Yahoo (22%). Mentions of e-mail using a computer dropped significantly compared to 2012 (6%, down from 15%) while mentions of e-mail using a mobile device have increased significantly since 2011 (29%, up from 17%). Profile of Litterers M A G • The percentage of admitted litterers in the general population sample continues to increase and it as the highest point recorded since 2006 (35%, vs. a range of 23% to 33%). • Those most likely to be admitted litterers are residents under the age of 35 vs. older residents (64% vs. 25%), specifically, male residents aged 18 to 34 vs. all other residents (70% vs. 30%). L I T T E R S U R V E Y – 2 0 1 3 7 I. INTRODUCTION A. Background and Methodology The Maricopa Association of Governments (MAG), through Olson Communications, commissioned WestGroup Research of Phoenix to conduct a telephone study with residents aged 18 and older living in Maricopa County. The purpose of the study was to evaluate overall awareness of and attitudes toward litter issues, explore littering behavior, and compare responses to the December 2006 benchmark and subsequent studies, which were conducted August 2008, August 2009, August 2010, August 2011, and August 2012. For surveys prior to 2011, interviewing was conducted using a Random Digit Dial (RDD) database comprised of “landline” phone numbers from targeted zip codes. In each subsequent year, interviewing was conducted using both a Random Digit Dial (RDD) with landline phone numbers, as well as a supplemental cell phone database. Cell phone sample is necessary both to speak with cell-phone only residents, and to fulfill quotas among younger residents, particularly the target demographic of male residents aged 18 to 34. To ensure an accurate representation of Maricopa County residents, both age and gender quotas were established. Age % of sample 18 to 34 years old 35 to 54 years old 55+ years old 28% 43% 30% Male Female 50% 50% Results are based on 451 fifteen-minute telephone interviews conducted with 225 male and 226 female residents. The margin of error for the survey is approximately +4.7% at the 95% confidence level. M A G L I T T E R S U R V E Y – 2 0 1 3 8 B. Significance Testing and Sub-Group Analysis Throughout this report, figures in bold or underlined appear in certain charts and graphs. This indicates that the number is significantly higher or lower, respectively, at the 95% confidence interval, than the same figure in 2012. For example, in the table below, the 15% in Column B for Yes means that the percentage of 2013 residents who answered “yes” is significantly lower than the percentage of 2012 residents who gave that same answer. In yearly tracking charts and tables, the current year’s results are only compared in this manner to the previous year’s results for the same question. Response Yes 2013 n=451 15% 2012 n=602 35% Data was analyzed by the following demographic sub-groups: • Gender: male, female • Age: < 35, 35-54, 55+ • Ethnicity: Caucasian, Non-Caucasian • Education: High school or less, some college, college graduate or more • Income: annual household incomes of < $50,000, between $50,000-$100,000, and > $100,000 • Target demographic: males aged 18 to 34 vs. all other residents NOTE: Throughout the report certain phrases are hyperlinked to the information from the Target Oversample data that is available in Appendix B to provide additional detail. Information with hyperlinks are shown in blue font. C. Demographics Per established quotas, the gender composition of the survey was evenly split (50% females and 50% males). Overall, the demographic profile of respondents was very similar to the previous year. The average age of residents was 44.0 years, which is comparable with the 43.8 recorded in each of the previous two survey waves. Fifty-four percent (54%) of residents surveyed were married and four in five (79%) residents surveyed had at least some college education. Nearly three quarters (72%) of residents indicated they are of Caucasian ethnicity, while 14% were of Hispanic ethnicity. Nearly three quarters (72%) of residents reported they speak only English in their households. Average reported household income increased slightly but not significantly to $62,303 (from $61,989 in 2012). M A G L I T T E R S U R V E Y – 2 0 1 3 9 Table 1a: Respondent Demographics Characteristic Male Female Age** 18 to 34 35 to 54 55+ Average Marital Status Married Single Widowed Divorced Separated Refused Education Less than high school High school graduate Some college College graduate Graduate degree Ethnicity White Hispanic African American Native American Asian Other/Refused 2013 n=451 A 2012 n=600 B 2011 n=602 2010 n=601 2009 n=637 50% 50% 50% 50% 50% 50% 50% 50% 50% 50% 28% 43% 30% 44.0 yrs 28% 43% 29% 43.8 yrs 28% 43% 29% 43.8 yrs 28% 43% 29% 45.9 yrs 36% 43% 31% 46.3 yrs 54% 33% 4% 6% 2% 1% 53% 30% 5% 7% 2% 3% 53% 30% 6% 7% 1% 3% 58% 25% 7% 7% -3% 59% 25% 7% 6% 1% 2% 6% 5% 6% 5% 4% 15% 18% 17% 18% 19% 36% 28% 15% 34% 25% 15% 35% 24% 15% 33% 23% 18% 33% 29% 13% 72% 12% 4% 1% 3% 8% 71% 14% 5% 2% 1% 7% 76% 13% 2% 1% 2% 6% 72% 14% 5% 2% 2% 5% 68% 16% 4% 2% 2% 9% **Age categories condensed in 2011. Bold indicates significantly higher than in 2012 at 95% confidence interval. Underlined indicates significantly lower than in 2012 at 95% confidence interval. M A G L I T T E R S U R V E Y – 2 0 1 3 1 0 Table 1b: Respondent Demographics 2013 n=451 2012 n=600 2011 n=602 2010 n=601 2009 n=637 8% 7% 8% 11% 7% 8% 6% 8% 22% 16% $62,303 8% 7% 7% 9% 7% 4% 7% 12% 18% 20% $61,989 10% 7% 8% 8% 6% 7% 9% 10% 16% 20% $58,838 7% 7% 8% 7% 5% 6% 6% 13% 18% 23% $63,477 7% 7% 6% 6% 7% 6% 8% 12% 20% 21% $66,530 Employment Status Full-time Part-time Unemployed Retired Housespouse Student 48% 10% 9% 19% 9% 4% 51% 8% 10% 18% 6% 4% 45% 10% 12% 22% 4% 4% 48% 7% 50% 9% 8% 21% 7% 3% Profession White collar/mgmt Other professional Blue collar Education Trade Self-employed Clerical/admin 21% 25% 14% 11% 9% 11% 8% 23% 25% 11% 10% 8% 7% 10% 23% 16% 15% 8% 10% 6% 9% 23% 23% 14% 12% 5% 6% 20% 15% 7% 6% 8% 8% 72% 1% 72% 1% 72% 1% 72% 3% 74% 4% 2% 3% 1% 2% 2% 4% 3% 4% 4% 4% 11% 12% 11% 6% 8% 9% 7% 8% 9% 7% 1% 3% 3% 2% 1% Characteristic Household Income <$10,000 $10-$20,000 $20-$30,000 $30-$40,000 $40-$50,000 $50-$60,000 $60-$75,000 $75-$100,000 $100,000+ Refused Average Language spoken at home English only Spanish only Mostly Spanish but some English Equally in both languages Mostly English but some Spanish English and other language Refused 13% 19% 6% 4% 10% 32% Bold indicates significantly higher than in 2012 at 95% confidence interval. Underlined indicates significantly lower than in 2012 at 95% confidence interval. M A G L I T T E R S U R V E Y – 2 0 1 3 1 1 II. DRIVER CHARACTERISTICS A. Driving Habits In 2013, two in five (40%) residents surveyed indicated they drive a 4-door sedan, while 19% reported driving sport utility vehicles and 14% indicated they drive pickup trucks. These figures are statistically similar to 2012. Those more likely to drive sedans include: • Residents aged 55 and older vs. younger residents (48% vs. 36%) Those more likely to drive SUVs include: • Caucasian residents vs. residents of other ethnicity (21% vs. 13%) • Residents with at least some college education vs. residents with less education (21% vs. 10%) • Residents with annual household incomes of at least $100,000 vs. residents with lower annual household incomes (27% vs. 15%) • All other residents besides males aged 18 to 34 (20% vs. 11%) Those more likely to drive pickup trucks include: • Male residents vs. female residents (20% vs. 9%) • Residents with a high school education or less vs. residents with higher education (24% vs. 12%) • Residents aged 35 to 54 vs. younger and older residents (20% vs. 10% and 11%, respectively) Table 2: Type of Vehicle 2013 n=451 2012 n=600 2011 n=602 2010 n=601 2009 n=637 Sedan (4-door) Pickup truck Sports utility Van/mini-van Coupe (2-door) Don’t drive Station wagon Car (unspecified) Motorcycle 40% 14% 19% 8% 8% 6% 1% 1% 1% 44% 16% 14% 7% 7% 5% 2% 1% 1% 36% 13% 18% 7% 4% 7% -10% 1% 42% 16% 19% 7% 7% 6% --1% 39% 16% 20% 11% 7% 5% --1% Don’t know/ refused 1% 1% 2% 1% -- Top vehicle responses Q7: What type of vehicle do you most often drive or ride in? Note: Question wording modified in 2011 to an open-ended question instead of a list that was read to residents. M A G L I T T E R S U R V E Y – 2 0 1 3 1 2 B. Litterbag Use Approximately two-thirds (64%) of residents surveyed indicated they have a litterbag or can for use in their vehicles, which is consistent with the 66% recorded in 2012. Those more likely to say “yes” include: • • Female residents vs. male residents (69% vs. 59%) All other residents vs. male residents aged 18 to 34 (66% vs. 52%) Among those who do not currently have a litter bag or can in their vehicles, seven in ten (71%) reported they would consider using one in the future. While not a significant increase from 2012 (64%), this is the highest figure recorded in the last several years. Residents younger than 55 were more likely than residents aged 55 and older to say “yes” (76% vs. 57%). Li#erbag  or  Trashcan  Use  in  Vehicle   Have  bag/can  in   vehicle   56%   64%   66%   65%   69%   66%   57%   If  no,  would  consider     using  in  future?   Yes   50%   71%   64%   67%   64%   60%   53%   28%   34%   31%   33%   36%   No   2010   2009   45%   2008   1%   2%   2%   3%   4%   5%   4%   0%   2012   2011   43%   Maybe   2013   2006   20%   40%   60%   80%   2013  n=451;  2012  n=600;  2011  n=602;  2010  n=601;  2009  n=637;  2008  n=744;  2006  n=748   Q19:  Do  you  have  a  li0er  bag  or  trash  can  in  your  vehicle?     Q20:  [If  no  in  Q19]  Would  you  consider  keeping  a  li0er  bag  or  trash  can  in  your  vehicle?     M A G L I T T E R S U R V E Y – 2 0 1 3 1 3 C. Smokers Compared to previous recent years, a comparable proportion (14%) of residents reported they smoke. Residents more likely to indicate that they smoke include: • • • Caucasian residents vs. residents of other ethnicity (16% vs. 9%) Residents without a college degree vs. residents with a college degree or even higher education (20% vs. 7%) Residents with annual household incomes of less than $50,000 vs. those with higher annual household incomes (20% vs. 12%) Two in five (40%) smokers reported they use an ashtray in their vehicles. While this is a smaller proportion compared to 2012 (51%), it is not a statistically significant decrease. One quarter (25%) of smokers indicated they do not smoke in the car at all. Table 3: Smoking Habits and Disposing of Cigarette Butts Among those indicating they smoke Response Smoker Ashtray in vehicle. Something else in vehicle. Don’t smoke in the car. It varies. Throwing out window. Don’t know/refused. 2013 n=451 2012 n=600 2011 n=602 2010 n=601 2009 n=637 14% 14% 17% 18% 15% n=65 40% 18% 25% 11% 6% n=83 51% 18% 16% 12% 4% n=101 43% 10% 2% 7% 13% n=105 53% 13% 7% 9% 5% n=97 49% 19% 13% 9% 7% -- -- 25% 12% 3% Q9: Do you smoke? Q10: [If yes in Q9] When you are in a vehicle, do you USUALLY dispose of cigarette butts…? Note: Prior to 2012, “Don’t smoke in the car” was not a pre-coded response category. M A G L I T T E R S U R V E Y – 2 0 1 3 1 4 D. Truck Drivers As noted earlier, a comparable proportion (14%) of residents surveyed reported they drive a pickup truck, compared to recent years. Those more likely to report driving pickup trucks include: • Male residents vs. female residents (20% vs. 9%). • Residents with a high school education or less vs. residents with higher education (24% vs. 12%). • Residents aged 35 to 54 vs. younger and older residents (20% vs. 10% and 11%, respectively). Table 4: Pickup Truck Drivers Response Drive pickup truck 2013 n=451 2012 n=600 2011 n=602 2010 n=601 2009 n=637 14% 16% 13% 16% 16% Q7: What type of vehicle do you most often drive or ride in? Types of litter reportedly deposited by pickup truck drivers into the bed of the truck were generally consistent with mentions from previous years. Pickup truck drivers most commonly reported discarding soda cans/bottles (16%), unspecified nonbiodegradable trash (11%), and plastic bags or other plastic items (11%) into the truck bed. A breakdown of the most common types of litter discarded is below in Table 5. Half (50%) of pickup truck drivers indicated they do not discard items into their truck bed, which is consistent with previous years. M A G L I T T E R S U R V E Y – 2 0 1 3 1 5 Table 5: Litter via Truck Bed – Total Responses Among those who indicate they drive a truck 2013 n=64 2012 n=86 2011 n=59 2010 n=94 2009 n=97 Nothing Soda cans/bottles Trash/non biodegradable (unspecified) Plastic bags/other plastic Lawn debris Small pieces of paper Water cans/bottles Cardboard Furniture Construction debris Cups (Styrofoam, plastic, paper) Cigarette packs/butts Food/organic material Beer cans/bottles Fast food wrappers Glass Paper/ newspaper/ napkins Everything/anything/ all of it Tires Wood/toothpick Car parts/ batteries Other food wrappers Appliances Aluminum cans 50% 16% 52% 17% 44% 17% 48% 10% 44% 10% 11% 6% 10% 5% 7% 11% 9% 9% 6% 6% 5% 3% 3% 2% 2% 2% 2% 2% --------- 4% 11% 6% 5% 1% -6% -1% 1% ---5% 1% 1% 1% ----- 8% 14% 5% 7% 2% 2% 5% 2% 2% -2% 2% -5% 2% ---2% 2% 2% 3% 7% 5% 8% 2% -3% --2% 1% 1% -2% ---1% 1% --- 5% 11% -3% 3% -4% 5% -5% 4% 1% ------1% --- Don’t know 2% 1% 2% 3% 5% Top items reported Q15: What types of items do you ever put into your truck bed that you consider to be litter or trash? What else? M A G L I T T E R S U R V E Y – 2 0 1 3 1 6 Over three quarters (77%) of pickup truck drivers reported, on average, they always secure items in the back of their pickup truck. While this is statistically similar to the 71% in 2012, it is significantly higher than the 54% recorded in 2011). Truck drivers under the age of 35 were more likely than older truck drivers to report that they always secure their loads (100% vs. 71%). How  O6en  Truck  Drivers  Secure  Loads   Always   54%   77%   71%   64%   70%   11%   10%   19%   17%   11%   6%   6%   12%   7%   5%   1%   6%   3%   3%   5%   3%   5%   5%   2%   7%   2%   2%   7%   7%   2%   Most  of  the  Pme   SomePmes   Rarely   Never   Don't  Know   2013   2012   2011   2010   2009   0%   10%   20%   30%   40%   50%   60%   70%   80%   90%   100%   Truck  Drivers:  2013  n=64;  2012  n=86;  2011  n=54;  2010  n=94;  2009  n=97     Table 6: How often Truck Drivers Secure Loads 2013 n=64 2012 n=86 2011 n=54 2010 n=94 2009 n=97 NET likely (Always + Most) 88% 81% 73% 81% 81% Always 77% 71% 54% 64% 70% Most of the time Sometimes Rarely Never Don’t know 11% 6% 1% 3% 2% 10% 6% 6% 5% 2% 19% 12% 3% 5% 7% 17% 7% 3% 2% 7% 11% Frequency 5% 5% 7% 2% Q16: When putting items into the bed of your truck, how often, on average, do you secure your load (either with ties, bungees, a tarp, etc.)? Note: Question added in 2009 M A G L I T T E R S U R V E Y – 2 0 1 3 1 7 Approximately two thirds (66%) of residents surveyed indicated they never drive in a vehicle that hauls items in an open-air trailer or strapped to a luggage rack, which is consistent with the 64% recorded in 2012. One quarter (24%) claim to do so a few times a year, and 5% report doing so at least weekly. The target demographic, male residents aged 18 to 34, were more likely than all other residents to indicate traveling with trailers or luggage racks at least a few times a year (53% vs. 31%). Frequency  of  Traveling  with  Trailers  or     Luggage  Racks   24%   27%   27%   21%   A  few  Pmes  a  year   5%   4%   6%   4%   1  to  2  Pmes  a   month   2013   At  least  once  a  week   2%   2%   1%   4%   2011   Daily   3%   3%   2%   2%   2012   2010   66%   64%   64%   69%   Never   0%   20%   40%   60%   80%   100%   2013  n=451;  2012  n=600;  2011  n=602;  2010  n=587         Q17:  How  oFen  do  you  drive  or  ride  in  a  vehicle  that  transports  items  that  are  not  carried   within  the  vehicle  or  trunk,  such  as  hauling  items  in  an  open-­‐air  trailer  or  strapped  to  a   luggage  rack  or  trunk?     Note:  QuesPon  added  in  2010   M A G L I T T E R S U R V E Y – 2 0 1 3 1 8 The vast majority (87%) of residents who mentioned that they ride in a vehicle that transports items in a trailer or luggage rack at least a few times a year indicated they always secure the load they are hauling (similar to the 86% recorded in 2012, and now representing a peak since 2010). Consistent with previous years, among drivers who mentioned they rarely or never secure their loads, the top reason mentioned for not securing loads was the item(s) is heavy enough not to fly out (mentioned by 29%). How  O6en  Those  with  Trailers  or  Luggage  Racks  Secure   Loads   87%   86%   84%   77%   Always   8%   9%   11%   17%   SomePmes   2013   3%   3%   4%   5%   Never   2012   2011   2%   2%   1%   1%   Don't  Know  /   Refused   0%   2010   20%   40%   60%   80%   100%   Open-­‐air  trailer/luggage  rack  users:  2013  n=155;  2012  n=218;  2011  n=219;  2010  n=184   Q18:  [If  more  than  'never'  in  Q17]  On  average,  how  oFen  do  you  secure  the  load  that  you  are   hauling  (either  with  Nes,  bungees,  a  tarp,  etc.?)   Note:  Data  is  not  completely  comparable  from  2010  to  2011/2012  –  in  2010,  users  were  offered   ‘somePmes’  and  ‘most  of  the  Pme’,  which  for  comparison  purposes  were  combined  as   ‘somePmes’  on  the  chart  above.    Likewise,  in  2010,  users  were  offered  ‘rarely’  and  ‘never’,   which  for  comparison  purposes  were  combined  as  ‘never’  on  the  chart  above.   M A G L I T T E R S U R V E Y – 2 0 1 3 1 9 III.LITTER AWARENESS AND BEHAVIOR A. Perception of Litter as Problem along Freeways Approximately two thirds (67%) of residents surveyed indicated they believe litter along Maricopa County freeways is a “big” or “moderate” problem, which is consistent with recent years. Interestingly, the percentage of males aged 18 to 34 who indicated that litter is a “big problem” doubled from 11% in 2012 to 22% in 2013. One in three (32%) residents surveyed indicates that litter along county freeways is either a “small” problem or “not a problem at all”. Those more likely to indicate they believe litter along freeways is “not a problem at all” include: • • Non-Caucasian residents vs. Caucasian residents (10% vs. 3%) Residents with annual household incomes of less than $50,000 per year vs. residents with annual incomes of $100,000 or more (5% vs. 1%) PercepEon  of  Li#er  along  Maricopa  County  Freeways   21%   20%   21%   21%   20%   23%   Big  problem   37%   46%   47%   44%   46%   47%   41%   40%   Moderate   Small  problem   16%   5%   6%   8%   6%   6%   7%   4%   No  problem   1%   1%   2%   2%   2%   2%   4%   Don't  Know   0%   27%   26%   25%   25%   25%   26%   2013   2012   2011   2010   2009   2008   2006   5%   10%   15%   20%   25%   30%   35%   40%   45%   50%   2013  n=451;  2012  n=600;  2011  n=602;  2010  n=601;  2009  n=637;  2008  n=744;  2006  n=748   M A G L I T T E R S U R V E Y – 2 0 1 3 2 0 Table 7: Freeway Litter as a Problem in Maricopa County Rating Big problem Moderate problem Small problem Not a problem at all Don’t know 2013 n=451 2012 n=600 2011 n=602 2010 n=601 2009 n=637 21% 46% 27% 5% 1% 20% 47% 26% 6% 1% 21% 44% 25% 8% 2% 21% 46% 25% 6% 2% 20% 47% 25% 6% 2% Q8: In your opinion, how big of a problem is litter along freeways in Maricopa County? Would you say it is a… Note: In 2009 question was changed to “Maricopa County” where previously it was “in your county.” M A G L I T T E R S U R V E Y – 2 0 1 3 2 1 B. Personal Littering Approximately three in five (61%) of residents surveyed indicated they have not littered in the past year. While this is statistically similar to the 65% recorded in 2012, it represents the lowest percentage recorded in recent years and it significantly lower than values recorded in years prior to 2012 (a range of 69% to 74%). The target group, male residents aged 18 to 34, was less likely than all other residents to indicate they have not littered in the past year (29% vs. 66%). Among those admit to littering in the past year, types of litter mentioned were generally consistent with 2012 mentions. Food/organic material (mentioned by 36%), small pieces of paper (31%) and water bottles (10%) were the most commonly mentioned types of litter. Table 8: Items Personally Discarded as Litter – Total Responses Items Have not littered in past year. Food/organic material Small pieces of paper Water bottles Other food wrappers Soda cans/bottles Cigarette butts Cups (Styrofoam, plastic, paper) Hair/dog hair Plastic bags/other plastic Wood/toothpick Bottles (unspecified) Lawn debris Paper/newspaper/napkins Pens Liquids (unspecified) Fast food wrappers/paper bags Beer cans and beer bottles Thread, string Cardboard, boxes Rocks/dirt Don’t know 2013 n=451 2012 n=600 2011 n=602 2010 n=601 2009 n=637 61% 65% 70% 74% 69% (n=176) 36% 31% 10% 8% 8% 7% 3% 2% 2% 1% 1% 1% 1% 1% ------- (n=211) 40% 31% 14% 13% 6% 5% 1% 1% -2% 2% 1% --1% ------ (n=181) 41% 29% 10% 10% 13% 12% -1% 1% ---3% -------- (n=141) 44% 23% 1% 11% 4% 11% 1% 1% 4% 2% -1% 2% --1% 1% ---- (n=180) 48% 22% 3% 8% 4% 8% 2% 3% 4% 2% 1% 1% 3% --1% 1% 2% 1% 1% 9% 8% 4% 2% 3% Q12: Can you think of items that you yourself might have discarded as litter (by litter we mean items you did not put in a trash receptacle) in the past year? M A G L I T T E R S U R V E Y – 2 0 1 3 2 2 C. Littering Circumstances Over half (52%) of those who indicated they have littered in the past year indicated they did so while driving or riding in a vehicle. This is similar to figures recorded in recent years (a range of 46% to 53%). Other common circumstances mentioned were while walking around (mentioned by 14%) and due to the lack of an available trashcan (5%). Male residents aged 18 to 34 were more likely than all other residents to indicate they littered while walking outside (30% vs. 8%). Table 9: Littering Situation – Total Responses Among those who indicated they have littered in the past year 2013 n=176 2012 n=211 2011 n=177 2010 n=149 2009 n=195 Driving/riding/traveling in vehicle. Walking outside No trash can around Cleaning out car Opened door/window–flew out Just threw it/anywhere I could Eating food/chewing gum Flew out of truck bed Smoking/discarded cigarettes Just being lazy Missed the trash can At home Don’t consider it litter/biodegradable stuff Wouldn’t fit in the trash In a hurry In a parking lot I didn’t litter In the desert/ middle of nowhere Shopping My kid/grandkid did it At work/working Camping/hiking Let the animals eat it 52% 14% 5% 4% 4% 3% 2% 2% 1% 1% 1% 1% 1% 1% ---------- 46% 10% 6% 8% 4% 6% 4% 1% 1% 1% 1% 1% --2% 1% -------- 47% 11% 5% 2% 4% 6% 2% 2% 1% ---2% 1% 2% -4% 2% 2% 2% 1% -1% 48% 11% 6% 3% 5% 3% ------1% ---1% 1% -1% -1% -- 53% 8% 5% 2% 4% 3% ------2% ---3% 2% -2% ---- Don’t know/can’t remember 10% Top situations 15% 12% 13% 11% Q13: To the best of your knowledge, what were the general circumstances in terms of where and what you were doing when you discarded litter? Any other circumstances? M A G L I T T E R S U R V E Y – 2 0 1 3 2 3 D. Reasons for Littering When Driving The most common reason mentioned for littering when driving continues to be lack of convenient trash receptacles (mentioned by 15%, similar to the 13% recorded in 2012). Other common reasons mentioned were that the litter was biodegradable (12%), it was accidental (7%) and that it was “just easy to do” (7%). Residents with annual household incomes of less than $100,000 were more likely than residents with higher annual household incomes to say that they do not litter when driving (38% vs. 11%). Table 10: Reasons for Littering when Driving – Total Responses Among those who indicated they have littered in the past year 2013 n=176 2012 n=211 2011 n=181 2010 n=147 2009 n=195 I don’t litter when driving. No trash receptacles are convenient. I only litter food scraps – they are biodegradable. It was an accident/unintentional. It’s easy. I don’t want to keep it in my car. I don’t consider throwing out gum, small wrappers, cigarette butts litter. Cigarettes stink up the car I only did it once/don’t do it often I’m lazy. Don’t have an ashtray Didn’t want it anymore/tired of chewing it. Out of habit 34% 15% 38% 13% 33% 10% 32% 14% 36% 16% 12% 11% 13% 17% 3% 7% 7% 6% 9% 4% 8% 9% 5% 8% 5% 3% 3% 5% 8% 11% 4% 3% 4% 3% 5% 2% 2% 2% 1% 1% -1% -- --3% -- --3% -- --3% -- 1% 1% -- -- -- 1% -- -- -- -- Don’t know. 6% 9% Top responses Q14: Why do you litter WHEN DRIVING? M A G L I T T E R S U R V E Y – 2 0 1 3 9% 13% 10% 2 4 E. Personal Experience with Specific Littering Situations Residents were read a list of nine specific littering situations and were asked to indicate if they had personally experienced that littering situation in the past three months, more than three months ago, or had never experienced that specific situation. Similar to recent years, residents reported the most common littering situation they have experienced in the past three months is trash falling out of a vehicle (25%). The next most common scenario was riding in a vehicle where a beverage container was thrown out the window (13%). Male residents aged 18 to 34 were significantly more likely than all other residents to select “past three months” for the majority of the scenarios. Table 11a: Personal Experience with Littering Scenarios Scenario Someone in a vehicle you were in threw trash out in an area that had no litter – 2013 2012 2011 2010 You or someone you were with got a ticket or warning for littering - 2013 2012 2011 2010 Rather than keep a beverage container in the car, you, or someone in a vehicle you were in, threw out a can or bottle – 2013 2012 2011 2010 Someone in a vehicle you were in threw trash out in an area that already had lots of litter – 2013 2012 2011 2010 Past 3 months 3+ months Never 6% 12% 82% 6% 6% N/A 10% 15% N/A 84% 79% N/A 8% 14% 78% 9% 8% 1% 10% 12% - 81% 80% 99% 13% 9% 78% 14% 14% 2% 10% 9% 8% 76% 77% 90% 8% 11% 81% 7% 7% 6% 14% 14% 15% 79% 79% 79% Q11: I am going to read you a few statements pertaining to your litter awareness. For each of the following statements, please respond by telling me if this is something you “Have experienced within the past 3 months,” Have experienced over 3 months ago,” or “Have never experienced.” Bold indicates significantly higher than in 2012 at 95% confidence interval. Underlined indicates significantly lower than in 2012 at 95% confidence interval. M A G L I T T E R S U R V E Y – 2 0 1 3 2 5 Table 11b: Personal Experience with Littering Scenarios (Continued) Rating Someone in a vehicle you were in threw out a can, bottle or litter out onto the side of the road – 2013 2012 2011 2010 Rather than keep a cigarette butt in the car, you or someone in the vehicle you were in threw the cigarette butt out the window – 2013 2012 2011 2010 You threw out a small item from your vehicle like a candy wrapper, scrap paper, etc. – 2013 2012 2011 2010 You had problems with a vehicle and left debris like tire, part of a tire, or other stuff on the roadside – 2013 2012 2011 2010 You noticed that some trash fell out of a pickup or other vehicle you were driving in – 2013 2012 2011 2010 M A G L I T T E R S U R V E Y – 2 0 1 3 Past 3 months 3+ months Never 5% 12% 83% 5% 7% 6% 13% 13% 14% 82% 80% 80% - 2% 98% 1% 1% 8% 2% 2% 15% 97% 97% 77% 2% 10% 88% 4% 3% 9% 8% 11% 12% 88% 86% 79% 5% 12% 83% 5% 7% 13% 13% 13% 8% 82% 80% 79% 25% 20% 55% 28% 24% 24% 21% 21% 21% 52% 55% 55% 2 6 IV. CAMPAIGN AWARENESS A. Awareness of Campaign 1. General Awareness Over one fourth of residents (27%) surveyed indicated they had seen advertising related to litter or littering in the past three months, slightly reversing the significant decrease seen between 2011 and 2012 (32% down to 25%). No significant differences among demographic sub-groups were observed, however, males aged 18 to 34 in the general population study were slightly more likely than all other residents to report seeing or hearing ads about litter (32% vs. 26%). It is important to note that this percentage is significantly higher when looking at the data from the total target group oversample (36% vs. 26%). Have  Seen  Ads  for  Li#er   Within  last  3  months     27%   25%   32%   30%   27%   25%   25%   Yes   70%   72%   64%   65%   69%   71%   73%   No   Don't  Know   3%   3%   4%   5%   4%   4%   2%   2013   2012   2011   2010   2009   2008   2006   0%   10%   20%   30%   40%   50%   60%   70%   80%   90%   100%   2013  n=451;  2012  n=600;  2011  n=602;  2010  n=601;  2009  n=637;  2008  n=744;  2006  n=748   Q21:  In  the  past  three  months,  have  you  seen,  heard  or  read  any  adverNsements  related  to   li0er  or  li0ering?   M A G L I T T E R S U R V E Y – 2 0 1 3 2 7 2. Recalled Messages and Slogans Among those who indicated they had seen or heard advertising related to litter in the past 3 months, recalled messages were generally similar to 2012. The most often recalled message was “Don’t litter” or “Keep Arizona clean” (mentioned by 29%), followed by “the fines” (16%). Table 12: Recalled Messages of Litter-Related Advertising Among those who indicated they remember seeing ads related to litter or littering in the past 3 months 2013 n=121 2012 n=150 2011 n=194 2010 n=183 2009 n=170 Don’t litter/keep Arizona clean The fines It was a sign along the road/billboard Use ashtray/cigarettes cause fires Just because it’s a freeway doesn’t mean you are free to litter on it A hamburger wrapper being a 500 dollar fine/ a five hundred dollar burger Put litter in its place/use the trash Littering is unlawful/can get a ticket Recycling Saw on TV/commercial/public service announcement Littering is unsightly/litter is ugly Heard on radio Make the earth greener/go green Litter is bad for the environment/bad for wildlife Tires coming apart on the road/tires along the road way Smokey the bear Keep local roads clean It’s becoming a big issue Dumping in the desert Cost of cleaning up/tax dollars “No cups, cans or butts” People littering out of their vehicle 29% 16% 13% 11% 24% 19% 15% 6% 18% 16% 12% 5% 21% 24% 6% 6% 16% 7% 15% 4% 7% 9% 7% -- -- 6% 5% 2% 9% 4% 5% 4% 4% 3% 4% 3% -5% 4% -4% 4% -4% 2% 2% 3% 8% 1% 8% 2% 2% 2% 3% 1% 1% 7% 3% 1% 3% 2% 2% 4% -- 2% 1% 2% 3% 3% 2% 1% 1% 3% -- 2% 2% 2% 2% 2% 2% 2% --1% -1% -1% -------- ----2% -2% ------2% Don’t know 8% 14% 13% 15% 10% Top Responses Q22: [If yes in Q21] What specifically do you remember about the ads related to litter or littering? . M A G L I T T E R S U R V E Y – 2 0 1 3 2 8 Among those who indicated they had seen or heard litter-related advertising in the past three months, over half (57%) reported they did not recall the main slogan of the advertising. This is consistent with the 55% recorded in 2012. Table 13: Main Slogan of Recalled Advertising Among those who indicated they remember seeing ads related to litter or littering in the past 3 months 2013 n=121 2012 n=150 2011 n=194 2010 n=183 2009 n=170 Do not litter Don’t Trash Arizona Recycle, reduce, reuse You will be fined Littering is unlawful Keep our freeways clean Keep Arizona Beautiful Give a hoot, don’t pollute Smokey the bear Litter (unspecified) No cups cans or butts Don’t throw cigarette butts out the window $500 fine for throwing out hamburger wrapper It is your environment If you pack it in, pack it out Don’t be a litterbug 12% 3% 3% 2% 2% 2% 2% 2% 2% 2% 2% 15% 3% 2% 5% 5% 5% 2% 1% --1% 22% 2% 1% 3% 3% 3% ------ 5% 4% -4% 3% 3% 2% ----- 9% 2% -6% 4% 1% 1% ----- 1% 2% -- -- -- 1% 1% 1% 2% 1% 1% 1% 1% 1% 1% -- 1% --- --1% --3% Don’t know 57% 55% 56% 70% 65% Top Responses Q23: [If yes in Q21] What was the main slogan used in the ads? Note: Although not read to respondents, Grow Up, Don’t Litter was added to the pre-coded list in 2011. M A G L I T T E R S U R V E Y – 2 0 1 3 2 9 B. “Don’t Trash Arizona” Awareness Less than half (45%) of residents surveyed indicated having seen or heard the slogan, “Don’t Trash Arizona” (aided + unaided). While statistically similar to the 48% recorded in 2012, this is significantly lower than the 52% recorded in 2011. Although not statistically significant, the percentage of males aged 18 to 34 who report having seen or heard the slogan was greater than percentage of all other residents reporting awareness (53% vs. 44%). Those more likely to report awareness of the slogan include: • • Male residents vs. female residents (51% vs. 39%) Residents with annual household incomes of between $50,000 and $100,000 vs. those with lower or higher incomes (60% vs. 44% and 43%, respectively) Total  Awareness     Have  Heard  Slogan  “Don’t  Trash  Arizona”   Aided  +  Unaided     45%     2013   2012   48%   2011   52%   2010   51%   2009   50%   2008   56%   43%   2006   0%   10%   20%   30%   40%   50%   60%   70%   80%   90%   100%   2013  n=451;  2012  n=600;  2011  n=602;  2010  n=601;  2009  n=637;  2008  n=744;  2006  n=748   Q23:  [If  yes  in  Q21]  What  was  the  main  slogan  used  in  the  ads?     Q24:  [if  not  menNoned  in  Q23]  Have  you  seen  or  heard  the  slogan,  “Don’t  Trash  Arizona?”     M A G L I T T E R S U R V E Y – 2 0 1 3 3 0 C. “No cups, cans or butts! Don’t Trash Arizona” Awareness The proportion of residents who indicated they have heard the slogan “No cups, cans or butts! Don’t Trash Arizona” remained stable from 2012 (19%). Again, although not statistically significant, a larger proportion of males aged 18 to 34 indicated awareness of this slogan compared to the proportion of all other residents aware of the slogan (23% vs. 18%). Those more likely to report having heard the slogan include: • • • Male residents vs. female residents (24% vs. 14%) Non-Caucasian residents vs. Caucasian residents (27% vs. 16%) Residents with a high school education or less vs. residents with more education (32% vs. 15%) Total  Awareness     Have  Heard  Slogan:     “No  cups,  cans  or  bu#s!    Don’t  Trash  Arizona”   Aided  +  Unaided   2013   19%   2012   19%   0%   10%   20%   30%   40%   50%   60%   70%   80%   90%   100%   2013  n=451;  2012  n=600   Q23:  [If  yes  in  Q21]  What  was  the  main  slogan  used  in  the  ads?     Q25:  [if  not  menNoned  in  Q23]  Have  you  seen  or  heard  the  slogan,  “No  cups,  cans  or  bu0s!   Don’t  Trash  Arizona?”     M A G L I T T E R S U R V E Y – 2 0 1 3 3 1 Residents who were familiar with “Don’t Trash Arizona” or “No cups, cans or butts! Don’t Trash Arizona” reported seeing and/or hearing the slogan from a variety of sources, and the most common sources mentioned were general similar to 2012. Residents mentioned street/highway signs and billboards (25% each), as well as television (19%) and radio (16%). Note: in years prior to 2012, source recognition was asked about only for the slogan “Don’t Trash Arizona.” Table 14: Where Saw Don’t Trash Arizona Slogan Total responses among those indicating they had heard the slogan 2013 n=232 2012 n=321 2011 n=313 2010 n=308 2009 n=319 Street/highway signs Billboards Television Radio Newspaper Mobile advertising truck Internet 25% 25% 19% 16% 7% 2% 2% 23% 21% 25% 16% 4% -1% 19% 21% 36% 24% 5% --- 16% 20% 31% 21% 4% -2% 14% 18% 34% 22% 6% -2% Don’t know 18% 22% 18% 24% 20% Top Media Q26: [if mentioned in Q23, or ‘yes in Q24 or Q25] Where have you seen, heard or read the slogans, “Don’t Trash Arizona” or “No cups, cans or butts: Don’t Trash Arizona?” M A G L I T T E R S U R V E Y – 2 0 1 3 3 2 Approximately two thirds (68%) of residents who were aware of Don’t Trash Arizona advertising were unable to name a sponsor for the advertisements (consistent with recent years). Female residents were more likely to say “don’t know” than male residents (75% vs. 63%). Table 15: Who Sponsors Don’t Trash Arizona Slogan Among those indicating they had heard the slogan Top mentioned sponsors State/local government ADOT City of Phoenix Maricopa Association of Governments Sanitation department/ department of waste Maricopa County (unspecified) Don’t know 2013 n=232 11% 6% 3% 3% 2012 n=321 12% 8% 2% -- 2% 1% 2% 68% 2011 n=313 13% 8% 2% -- 2010 n=308 17% 7% 2% Na 2009 n=319 14% 9% -Na 3% 3% -- -- -- -- -- 69% 70% 69% 70% Q27:[If mentioned in Q23, or ‘yes’ in Q24 or Q25] Who sponsors the Don’t Trash Arizona advertisements? Note: Although not read to respondents, the Maricopa Association of Governments was added to the pre-coded list in 2011 M A G L I T T E R S U R V E Y – 2 0 1 3 3 3 D. Awareness of Litter Resources One in ten (10%) residents surveyed reported familiarity with the litter hotline. While comparable to the 12% recorded in 2012, it is now significantly lower than the 14% recorded in 2009. No significant differences were observed in awareness of the hotline among demographic sub-groups Less than one in ten (7%) of residents surveyed reported they were aware of www.donttrasharizona.com. While similar to the figure recorded in 2012 (9%), it is significantly lower than the figures recorded from 2008 to 2011 (11% to 14%). Male residents aged 18 to 34 were slightly more likely than all other residents to indicate awareness of the website (11% vs. 6%). As shown in the appendix, however, the difference in awareness reported by the total target population oversample is significantly higher than the general population 17% vs. 6%) Those groups more likely to be aware of the website include: • • Residents under the age of 35 vs. residents aged 35 to 54 (10% vs. 4%) Residents with annual household incomes of less than $100,000 vs. residents with annual household incomes of $100,000 or more (7% vs. 2%) Aided  Awareness  –  Li#er  Resources   Hotline:  1-­‐877-­‐3-­‐Liaer   2013   10%   2012   12%   2011   12%   2010   13%   2009   14%   2008   9%   2006   9%   89%   87%   87%   85%   85%   89%   88%   1%   1%   1%   2%   1%   2%   3%   Don'tTrashArizona.com   2013   7%   2012   9%   2011   11%   2010   14%   2009   12%   2008   12%   2006   10%   91%   89%   87%   84%   86%   85%   88%   2%   2%   2%   2%   2%   3%   2%   0%   10%   20%   30%   40%   50%   60%   70%   80%   90%   100%   Yes   No   Don't  Know   2013  n=451;  2012  n=600;  2011  n=602;  2010  n=601;  2009  n=637;  2008  n=744;  2006   n=748   Q28:  Have  you  heard  of  www.DontTrashArizona.com?   Q30:  Have  you  heard  about  the  Li0er  Hotline,  1-­‐877-­‐3-­‐Li0er,  where  you  can  report   someone  who  li0ers?   M A G L I T T E R S U R V E Y – 2 0 1 3 3 4 This year, one in ten (10%) residents aware of the website reported they have actually visited the site. While this figure is higher than in recent years (a range of 1% to 7%), due to low sample sizes it is not considered significantly higher. Don’t  Trash  Arizona  Website  VisitaEon   Have  you  ever  visited  the  Don’t  Trash  Arizona  website?   10%   4%   6%   7%   7%   1%   Yes     2013   2012   90%   96%   94%   93%   93%   99%   No   0%   20%   40%   60%   80%   100%   2013  n=30;  2012  n=53;  2011  n=67;  2010  n=83;  2009  n=73;  2008  n=72   Q29:  [If  'yes'  in  Q28]  Have  you  ever  visited  the  "Don't  Trash  Arizona  Website"?     M A G L I T T E R S U R V E Y – 2 0 1 3 2011   2010   2009   2008   3 5 E. Likelihood to Report Littering Less than one third (28%) of residents indicated they would be “very likely” to report someone littering. This figure has fluctuated only slightly over the past several years (a range of 23% to 27%). Those more likely to say they would be “very likely” to report someone for littering include: • • • Female residents vs. male residents (32% vs. 24%) Residents aged 35 and older vs. younger residents (32% vs. 19%) All other residents vs. males aged 18 to 34 (31% vs. 12%) Likelihood  to  Report  Li#ering   28%   24%   28%   27%   23%   24%   27%   Very  likely   34%   35%   33%   35%   37%   29%   35%   Somewhat  likely   23%   26%   25%   22%   27%   26%   22%   Not  very  likely   2010   2009   2008   3%   2%   2%   2%   2%   5%   3%   Don't  know   0%   5%   2012   2011   12%   12%   12%   14%   11%   16%   13%   Not  at  all  likely   2013   2006   10%   15%   20%   25%   30%   35%   2013  n=451;  2012  n=600;  2011  n=602;  2010  n=601;  2009  n=637;  2008  n=744;  2006  n=748     M A G L I T T E R S U R V E Y – 2 0 1 3 40%   3 6 Table 16: Likelihood to Report Littering 2013 n=451 A 2012 n=600 B 2011 n=602 2010 n=601 2009 n=637 NET likely (Very + somewhat) 62% 59% 61% 62% 60% Very likely Somewhat likely Not very likely Not at all likely Don’t know 28% 34% 23% 12% 3% 24% 35% 26% 12% 2% 28% 33% 25% 12% 2% 27% 35% 22% 14% 2% 23% 37% 27% 11% 2% Likelihood Q31: If you were to see someone litter, how likely are you to report this behavior to the Litter Hotline or the website in the future? M A G L I T T E R S U R V E Y – 2 0 1 3 3 7 F. Additional Litter Resources The most commonly mentioned preferred method of gathering information about litter/littering mentioned by residents continues to be the Internet (mentioned by 50%) and 15% indicated they would specifically refer to the Don’t Trash AZ website. Males aged 18 to 34 were more likely than all other residents to specifically mention the Don’t Trash AZ website as a potential source for information about littering (26% vs. 13%). Information sources mentioned by residents this year were generally similar to 2012. Table 17: Source for Litter/Littering Information 2013 n=451 2012 n=600 2011 n=602 2010 n=601 2009 n=637 Internet Don’t Trash AZ website The “city” Litter hotline Police/ highway patrol/DPS ADOT/highway dept. Waste Management/ garbage company Friend/ neighbor/family member/ teacher I wouldn’t need that information/ wouldn’t contact anyone The state/governor 50% 15% 6% 4% 3% 3% 2% 2% 47% 18% 8% 5% 3% 2% 2% 1% 46% 18% 7% 5% 2% 2% 2% 1% 49% 14% 5% 5% 3% 2% 2% 1% 49% 18% 5% 5% 3% 2% 1% 2% 1% 2% 3% 3% 2% 1% 2% 2% 2% 2% Don’t know 15% 15% 15% 19% 16% Source Q32: If you wanted to find out more information about litter or littering, where would you go or who would you contact to find that information? M A G L I T T E R S U R V E Y – 2 0 1 3 3 8 G. Communication Preferences When asked about communication preferences, residents most often mentioned using Facebook (mentioned by 36%), e-mail using a mobile device (29%), or Internet resources such as Google/AOL/Yahoo (22%). Mentions of e-mail using a computer dropped significantly compared to 2012 (6%, down from 15%) while mentions of e-mail using a mobile device have increased significantly since 2011 (29%, up from 17%). Note: Instagram and Pinterest were added to the pre-code list in 2013, but less than one percent of respondents mentioned each of these. Residents more likely to report using Facebook include: • Residents under the age of 35 vs. older residents (53% vs. 29%) Residents more likely to report using e-mail via a mobile device include: • • • Residents aged 35 and older vs. younger residents (33% vs. 17%) Caucasian residents vs. non-Caucasian residents (33% vs. 21%) Residents with at least some college education vs. residents with less education (33% vs. 16%) Table 18: Communications Preferences 2013 n=451 2012 n=600 2011 n=602 Facebook web page E-mail using a cell phone or handheld device Google/AOL/Yahoo/etc. Text Messages using a cell phone or handheld device Website Nothing Phone (unspecified) E-mail using computer Twitter Internet Newspaper/news website 36% 29% 22% 18% 16% 12% 10% 6% 6% 5% 2% 36% 25% 28% 15% 21% 11% 13% 15% 5% 6% -- 32% 17% 27% 6% 26% 12% 19% 20% 3% 6% -- Don’t know/NA 1% 1% 3% Top communication preferences Q33: People use many different resources to communicate and stay in touch with others. What applications or websites do you use to gather information or communicate with others? Note: Question added in 2011. Bold indicates significantly higher than in 2012 at 95% confidence interval. Underlined indicates significantly lower than in 2012 at 95% confidence interval. M A G L I T T E R S U R V E Y – 2 0 1 3 3 9 V. PROFILES OF LITTERERS Residents were segmented into three categories based on their reported littering behavior. “Admitted Litterers” are defined as those who specifically mentioned items that they recall littering (35% of the total population). “Accidental Litterers” are defined as residents who indicated they had never littered themselves, but reported being in a vehicle when littering occurred (38% of the total population). “Non-Litterers” are those who indicated they had never littered themselves and also indicated they had never experienced other littering situations (27% of the total population). The percentage of admitted litterers in the general population sample continues to increase and it as the highest point recorded since 2006 (35%, vs. a range of 23% to 33%). Those most likely to be admitted litterers include: • • Residents under the age of 35 vs. older residents (64% vs. 25%) Specifically, male residents aged 18 to 34 vs. all other residents (70% vs. 30%) Li#ering  Behavior   2013   35%   2012   33%   26%   2011   2010   23%   25%   46%   28%   50%   27%   28%   44%   28%   2008   30%   41%   29%   27%   0%   S U R V E Y – 39%   34%   10%   20%   30%   40%   50%   60%   70%   80%   90%   100%   Admiaed  Liaerer   L I T T E R 43%   27%   2009   2006   M A G 38%   2 0 1 3 Accidental  Liaerer   Non-­‐liaerer   4 0 Table 19a and 19b below show the demographic characteristics of each of these groups. Table 19a: Demographic Comparison Based on Littering Behavior Admitted Litterers n=160 A 2013 Accidental Litterers n=171 B NonLitterers n=120 C Admitted Litterers n=196 A 2012 Accidental Litterers n=257 B NonLitterers n=147 C 51% 49% 54%C 46% 42% 58%B 55%C 45% 51% 49% 42% 58%A Age 18 to 34 35 to 54 55+ 49%BC 36% 14% 16% 52%C 32%A 14% 39% 47%AB 41%BC 41% 17% 26%C 42% 33%A 14% 48% 38%A Average 37.6 46.5A 49.1A 39.5 44.8A 47.8AB 48% 44%BC 2% 3% 2% 58% 27% 4% 8%A 3% 55% 25% 7% 8% 2% 51% 35%C 4% 5% 3% 56% 28% 4% 9%A 1% 53% 24% 10%AB 7% 1% - 1% 2% 4% 2% 6% 4% 5% 12%AB 2% 6% 7%A 13% 19% 12% 20% 18% 14% 41% 28% 14% 30% 30% 16% 38% 23% 15% 38% 24% 13% 33% 25% 16% 31% 24% 15% Characteristic Gender Male Female Marital Status Married Single Widowed Divorced Separated Don’t know or Refused Education Less than high school High school graduate Some college College graduate Graduate degree Bold indicates significantly higher than in 2012 at 95% confidence interval. Underlined indicates significantly lower than in 2012 at 95% confidence interval. ABC indicates significantly higher than corresponding sub-group in the same year M A G L I T T E R S U R V E Y – 2 0 1 3 4 1 Table 19b: Demographic Comparison Based on Littering Behavior Admitted Litterers n=160 A 2013 Accidental Litterers n=171 B NonLitterers n=120 C Admitted Litterers n=196 A 2012 Accidental Litterers n=257 B NonLitterers n=147 C Ethnicity White Hispanic African-American Asian Native American Other Refused 69% 11% 6% 4% 4% 4% 2% 75% 16% 4% 1% 1% 2% 1% 70% 17% 5% 1% 1% 3% 3% 67% 15% 6% 1% 2% 4% 5% 72%C 14% 4% 2% 3% 2% 3% 62% 19% 3% 1% 1% 4% 11%B Household Income <$10,000 $10-$20,000 $20-$30,000 $30-$40,000 $40-$50,000 $50-$60,000 $60-$75,000 $75-$100,000 $100,000+ Refused 9% 8% 8% 11% 8% 6% 7% 7% 22% 14% 6% 7% 7% 15%C 5% 11% 6% 9% 24% 10% 8% 6% 10% 7% 9% 7% 3% 7% 18% 25%AB 8% 6% 8% 11%C 8% 2% 11% 12% 19% 15% 9% 9% 6% 11%C 8% 4% 6% 14%C 16% 17% 6% 7% 8% 4% 4% 7%A 5% 7% 19% 33%AB 51% 17%BC 6% 8% 8%B 8% 49% 8% 25%A 8% 1% 8% 43% 3% 27%A 12% 3% 8% 53% 14%BC 8% 6% 7% 11% 52% 5% 20%A 6% 4% 10% 46% 5% 26%A 5% 3% 10% 74% - 72% - 68% 4% 74% -- 74%C <1% 65% 3% 2% 2% 3% 3% 2% 4% 5% 4% 3% 3% 4% 3% 9% 15% 8% 11% 12% 11% 9% 1% 6% 1% 11% 2% 7% 2% 6% 2% 7% 7%AB Characteristic Employment Full-time Part-time Retired Housespouse Student Unemployed Household Language* English only Spanish only Mostly Spanish + some English Equally in Spanish and English Mostly English + some Spanish English + Other Refused Bold indicates significantly higher than in 2012 at 95% confidence interval. Underlined indicates significantly lower than in 2012 at 95% confidence interval. ABC indicates significantly higher than corresponding sub-group in the same year M A G L I T T E R S U R V E Y – 2 0 1 3 APPENDIX A QUESTIONNAIRE M A G L I T T E R S U R V E Y – 2 0 1 3 Client: Subject: Date: Maricopa Association of Governments Litter Survey 2013 July 2013 Introduction Hello, my name is ______________, and I am calling from WestGroup Research an independent research company. We are conducting a brief survey on the topic of litter and would appreciate your input. All information given will remain confidential. No sales calls will result from this interview. 1. First, are you or is any member of your family currently employed in any of the following…? READ LIST; IF YES TO ANY: THANK AND TERMINATE a. b. c. d. e. Advertising or marketing research Arizona Department of Transportation Maricopa Association of Governments A professional waste collection or recycling company The waste management industry 2. Please tell me which of the following age categories includes your age? Please stop me when I read the correct category. READ LIST; ALLOW ONLY ONE RESPONSE a. b. c. d. e. Under 18 TERMINATE 18 to 34 35 to 54 55+ Refused TERMINATE 3. If “Under 18” or “Refused,” continue with: May I please speak to someone in the household who is between the ages of 18 and 65? 4. Do you live in Maricopa County? If no, ask to speak to someone who does. 5. RECORD GENDER (DO NOT ASK; RECORD BY OBSERVATION) a. Male b. Female 6. For classification purposes, may I have the Zip Code in which you live? M A G L I T T E R S U R V E Y – 2 0 1 3 7. What type of vehicle do you most often drive or ride in..? DO NOT READ LIST a. Sedan b. Pick-up truck c. Sports utility vehicle d. Coupe e. Van / Minivan f. Motorcycle g. Other h. Don’t drive i. Don’t know/Refused Litter Awareness Today, I would like to talk to you specifically about the topic of litter. When answering the following questions, please be open and accurate about your opinions and actions. We are trying to understand what people really think about litter. All of your responses will remain confidential. 8. In your opinion, how big of a problem is litter along freeways in Maricopa County? Would you say it is a…. a. b. c. d. e. Big problem Moderate problem Small problem Not a problem at all Don’t know / Refused (DO NOT READ) 9. Do you smoke? a. Yes b. No c. Don’t know / Refused 10. IF YES in Q10: When you are in a vehicle, do you USUALLY dispose of cigarette butts…? READ LIST – ONE RESPONSE ONLY a. b. c. d. e. f. g. M A G L I T T E R By using an ashtray inside the vehicle By using something else you have inside the vehicle By throwing it out the window Or does it vary DO NOT READ: Other means of disposal Do not smoke in car (added) Don’t know / Refused (DO NOT READ S U R V E Y – 2 0 1 3 11. I am going to read you a few statements pertaining to your litter awareness. For each of the following statements, please respond by telling me if this is something you “Have experienced within the past 3 months,” Have experienced over 3 months ago,” or “Have never experienced.” a. You noticed that some trash fell out of a pick-up or other vehicle you were driving or riding in. b. Someone in a vehicle you were in threw out trash in an area that already had lots of litter c. Someone in a vehicle you were in threw out trash in an area that did not have any litter d. Someone in a vehicle you were in threw out a can, bottle, or other litter out onto the side of the road. e. You had problems with a vehicle and left debris like a tire, part of a tire, or other stuff on the roadside f. Rather than keep a beverage container in the car, you, or someone in a vehicle you were in, threw out a can or bottle. g. You threw out a small item from your vehicle, like a candy wrapper, scrap paper or something like that. h. You or someone you were with got a ticket or warning for littering. i. Rather than keep a cigarette butt in the car, you or someone in the vehicle you were in threw the cigarette butt out the window. Littering Behavior 12. Can you think of items that you yourself might have discarded as litter (by litter we mean items that you did not put in a trash receptacle) in the past year? MULTIPLE RESPONSES ALLOW UP TO THREE. DO NOT READ LIST. a. b. c. d. e. f. Small pieces of paper (receipts, lottery tickets, gum wrappers) Cigarette butts Other food wrappers (chip bags/candy) Food / organic material, raw food Other Have not littered in past year – TRUCK DRIVERS SKIP TO Q15, ALL OTHERS SKIP TO: Q17 g. Don’t know M A G L I T T E R S U R V E Y – 2 0 1 3 13. To the best of your knowledge, what were the general circumstances in terms of where and what you were doing when you discard litter? PROBE: Any other circumstances? DO NOT READ. MULTIPLE RESPONSES ALLOWED UP TO THREE. a. b. c. d. e. f. g. h. i. Driving / riding in / traveling in vehicle Walking outside Opened door and it flew out / flew out of window / flew out of cab No trash can around (not while in car) Cleaning out car In parking lot Just threw it out / got rid of it anywhere I could Other Don’t know/Can’t remember / don’t recall 14. Why do you litter WHEN DRIVING? (Do not read list, mark all that apply) a. I’m lazy b. It’s easy c. No trash receptacles are convenient d. Cigarettes stink up car, easier to throw out window e. Only litter food scraps – they are biodegradable f. I don’t care g. I don’t consider throwing out gum, small wrappers, cig butts litter h. It was an accident/unintentional i. I don’t want to keep it in my car j. I don’t litter when driving k. Other _________________ l. Dk/Refused 15. TRUCK DRIVERS ONLY: What types of items do you ever put into your truck bed that you consider to be litter or trash? PROBE: What else? MULTIPLE RESPONSES ALLOW UP TO THREE. DO NOT READ LIST. a. Soda cans and soda bottles b. Water cans and water bottles c. Small pieces of paper (receipts, lottery tickets, gum wrappers) d. Plastic bags / other plastic e. Cigarette butts f. Construction debris g. Cardboard h. Food / organic material, raw food i. Lawn debris j. Trash / no biodegradable stuff (unspecified) k. Paper / newspaper / Kleenex / mail l. Other m. Don’t know n. Nothing M A G L I T T E R S U R V E Y – 2 0 1 3 16. TRUCK DRIVERS ONLY: When putting items into the bed of your truck, how often, on average, do you secure your load (either with ties, bungees, a tarp, etc)? a. Always b. Most of the time c. Only sometimes d. Rarely e. Never f. DK/Refused g. If never – WHY NOT? ASK ALL: 17. How often do you drive or ride in a vehicle that transports items that are not carried within the vehicle or trunk, such as hauling items in an open-air trailer or strapped to a luggage rack or trunk? a. Daily b. At least once a week c. 1-2 times a Month d. A few times a year e. Never SKIP TO Q19 18. (If selected a, b, c, d on question 17 On average, how often do you secure the load that you are hauling (either with ties, bungees, a tarp, etc)? a. Always b. Sometimes c. Never 18a: If sometimes or never – Why don’t you secure your loads all of the time? 19. Do you have a litterbag or trash can in your vehicle? a. Yes b. No c. Don’t know / Refused 20. IF NO IN Q19: Would you consider keeping a litterbag or trash can in your vehicle? a. Yes b. No c. Don’t know / Refused Litter Campaign Awareness 21. In the past three months, have you seen, heard or read any advertisements related to litter or littering? a. Yes b. No c. Don’t know / Refused M A G L I T T E R S U R V E Y – 2 0 1 3 22. IF YES in Q21: What specifically do you remember about the ads related to litter or littering? 23. IF YES IN Q21: What was the main slogan used in the ads? DO NOT READ LIST. MULTIPLE RESPONSES ALLOWED. a. b. c. d. e. f. g. h. i. j. k. l. m. n. Don’t Trash Arizona No cups cans or butts Keep Arizona Beautiful Do not litter You will be fined Littering is unlawful Go green Grow up. Don’t Litter Adopt a highway It is your environment Keep our freeways clean None Other _________________ Don’t know / Refused 24. IF NOT MENTIONED IN Q23 “a”: Have you seen or heard the slogan, “Don’t Trash Arizona?” a. Yes b. No c. Don’t know / Refused 25. IF NOT MENTIONED IN Q23 “b”: Have you seen or heard the slogan, “No cups, cans or butts! Don’t Trash Arizona?” a. Yes b. No c. Don’t know / Refused 26. IF mentioned in Q23a or Q23b or YES IN Q24 or Q25: Where have you seen, heard or read the slogans, “Don’t Trash Arizona” or “No cups, cans or butts: Don’t Trash Arizona?” PROBE: Where else? DO NOT READ LIST. MULTIPLE RESPONSES ALLOWED. a. Television b. Radio c. Billboards d. Convenience stores e. Mobile advertising truck f. Movie theaters g. Events around the valley/materials given away at events h. Street or highway signs i. Newspaper j. Online k. Other l. Don’t know / Refused M A G L I T T E R S U R V E Y – 2 0 1 3 27. IF mentioned in Q23a or Q23b or YES IN Q24 or Q25: Who sponsors the “Don’t Trash Arizona” advertisements? DO NOT READ LIST. ONE RESPONSE ONLY. a. b. c. d. e. f. g. State / Local Government Arizona Department of Transportation Sanitation department City of Phoenix Maricopa Association of Governments Other Don’t know / Refused 28. Have you heard of www.DontTrashArizona.com? a. Yes b. No c. Not sure/DK 29. If YES IN Q28 “a”: Have you ever visited the “Don’t Trash Arizona Website? a. Yes b. No c. Don’t know 28a. IF YES: What were you looking for when you went to the Don’t Trash Arizona website? 30. Have you heard about the Litter Hotline, 1-877-3-Litter, where you can report someone who litters? NOTE: QUESTION MOVED WITHIN SURVEY a. Yes b. No c. Don’t know / Refused 31. If you were to see someone litter, how likely are you to report this behavior to the Litter Hotline or the Web site in the future? a. b. c. d. e. M A G L I T T E R Very likely Somewhat likely Not very likely Not at all likely Don’t know / Refused (DO NOT READ) S U R V E Y – 2 0 1 3 32. If you wanted to find out more information about litter or littering, where would you go or who would you contact to find that information? DO NOT READ LIST, SELECT ALL THAT APPLY. a. Don’t Trash AZ website b. Internet c. Litter hotline d. The “city” e. I wouldn’t need that information/wouldn’t contact anyone f. ADOT/highway dept. g. Police/ highway patrol/DPS h. Phonebook/ yellow pages i. Waste Management/ garbage company j. That state/governor k. Other l. Don’t know/refused 33. People use many different resources to communicate and stay in touch with others. What applications or web sites do you use to gather information or communicate with others? DO NOT READ LIST MULTIPLE RESPONSES ALLOWED a. b. c. d. e. f. g. h. Nothing Text messages using a cell phone or handheld device e-mail using a cell phone or hand held device MySpace web page FaceBook web page Using Twitter (also known as "tweeting") Website: Specify_______________________ Other: Specify ________________________ Demographics Now I have a few final questions that are for classification purposes only. D1. What is your present marital status? (ASK AS OPEN END; ACCEPT ONE MENTION) a. Single b. Married c. Divorced d. Separated e. Widowed f. Don't know g. Refused/NA M A G L I T T E R S U R V E Y – 2 0 1 3 D2. What was the last year of education you have completed? a. Grammar school (8 years or less) b. Some high school (9-11 years) c. Graduated high school (12 years) d. Some post-high school training/some college e. Graduated from four-year college (B.A./B.S.) f. Graduate Degree g. Don’t Know h. Refused D3. Are you employed full-time, employed part-time, retired, a housewife, a student or unemployed? a. Full-time b. Part-time c. Retired d. Housewife e. Student f. Unemployed g. Refused/NA D4. Which of the following best classifies your profession? Read List a. White collar/management b. Blue collar c. Trade profession d. Professional (medical/legal) e. Educational f. Clerical/administrative g. Sales h. Self-employed i. Other (SPECIFY) j. Don’t know D5. How would you describe your ethnic heritage? Would you say you are... (READ CODES 15; ACCEPT ONE MENTION) a. White b. African-American c. Hispanic d. Asian, or e. Something Else [SPECIFY]: f. Native American g. Refused M A G L I T T E R S U R V E Y – 2 0 1 3 D6. Thinking about your personal language use including in home and away from home, would you say you speak…? READ LIST; ALLOW ONLY ONE RESPONSE) a. English Only b. Only Spanish c. Mostly Spanish, but also some English d. Equally in Spanish and English e. Mostly English, but also some Spanish f. English plus some other language g. Don’t know/refused D7. Was your annual household income before taxes last year: Read List a. Less than $10,000 b. $10,000 to less than $20,000 c. $20,000 to less than $30,000 d. $30,000 to less than $40,000 e. $40,000 to less than $50,000 f. $50,000 to less than $60,000 g. $60,000 to less than $75,000 h. $75,000 to less than $100,000 i. More than $100,000 j. No answer Thank you very much – those are all my questions. M A G L I T T E R S U R V E Y – 2 0 1 3 APPENDIX B SUPPLEMENTAL RESULTS FOR MALES AGED 18 TO 34 M A G L I T T E R S U R V E Y – 2 0 1 3 TARGET POPULATION OVERVIEW This appendix is supplementary in nature to the 2013 MAG litter general population survey, a full analysis of this information is provided under separate cover. This year, supplementary interviews were conducted with the campaign target audience of male residents aged 18 to 34. Responses from a total of n=200 target audience members are presented. This sample size provides a margin of error of +7.1% at the 95% confidence interval. During the course of data collection for the general population survey, a total of n=66 surveys with this audience were completed via telephone. An additional n=87 surveys were completed utilizing age and gender targeted cell phone sample with the target audience. Finally, n=47 web surveys were completed with target audience members who were identified through the WestGroup Research participant panel. To accommodate a web survey, certain questions from the telephone survey were modified slightly to fit the web environment. For example, a question which is read to a respondent over the phone may appear differently when they are reading it on a screen: • • Phone: For classification purposes, may I have the Zip Code in which you live?   Web: What zip code do you live in? Further, if a question in the telephone survey had pre-coded responses which are not voiced to the respondent, the pre-code list was shown to the respondent in the web setting. For this reason, comparisons between web and phone data may not be appropriate from a statistical perspective given the different methodology. Phone: Web: 7. What type of vehicle do you most often drive or ride in..? DO NOT READ LIST a. Sedan b. Pick-up truck c. Sports utility vehicle d. Coupe e. Van / Minivan f. Motorcycle g. Other h. Don’t drive i. Don’t know/Refused M A G L I T T E R S U R V E Y – 2 0 1 3 7. What type of vehicle do you most often drive or ride in..? a. Sedan b. Pick-up truck c. Sports utility vehicle d. Coupe e. Van / Minivan f. Motorcycle g. Other h. Don’t drive i. Don’t know When appropriate, data from supplemental survey is shown next to two other subgroups: the non-target audience surveyed in 2013, and the target audience surveyed in 2012. This provides a view of how target audience responses compare with non-target audience responses in 2013, and how they have changed, if at all, in comparison to target audience responses in the previous year. An example chart is below: Answer Example 2013 Non-Target n=385 2013 Target n=200 2012 Target n=100 40% 42% 48% It is important to note that, for many questions, a full statistical comparison of the 2013 target sub-group oversample data to data from these other populations is not appropriate due to question format differences in the web methodology used in 2013 for the target sample supplemental survey, which allowed web respondents to see response choice options when telephone respondents responded in an unaided manner. Data is also broken out for the 2013 target oversample by methodology. This provides a view of how web responses compared with phone responses. An example chart is below: Answer Example M A G L I T T E R S U R V E Y – 2 0 1 3 2013 Target n=200 Phone n=153 Web n=47 31% 25% 50% DRIVER CHARACTERISTICS Table 2a: Type of Vehicle – Target vs. Non-Target 2013 Non-Target n=385 2013 Target n=200 2012 Target n=100 Sedan (4-door) Pickup truck Sports utility Van/mini-van Coupe (2-door) Don’t drive Station wagon Car (unspecified) Motorcycle 40% 14% 20% 8% 7% 6% 1% 1% 1% 42% 16% 14% 4% 13% 4% 1% 1% 2% 48% 19% 9% 10% 8% 3% 1% 1% Don’t know/ refused 1% 2% - Top vehicle types mentioned Q7: What type of vehicle do you most often drive or ride in? Note: Data-to-data statistical comparisons of the 2013 target subgroup to other populations are not appropriate, due to question format differences between the telephone and web surveys. For example, the target sample supplemental survey allowed web respondents to see choice options, while telephone respondents responded in unaided manner. Table 2b: Type of Vehicle – 2013 Target by Methodology 2013 Target n=200 Phone n=153 Web n=47 Sedan (4-door) Pickup truck Sports utility Van/mini-van Coupe (2-door) Don’t drive Station wagon Car (unspecified) Motorcycle 42% 16% 14% 4% 13% 4% 1% 1% 2% 44% 15% 12% 4% 14% 5% 1% 1% 1% 38% 17% 23% 2% 11% 2% 4% Don’t know/ refused 2% 2% - Top vehicle types mentioned M A G L I T T E R S U R V E Y – 2 0 1 3 Li#erbag  or  Trashcan  Use  in  Vehicle   Have  bag/can  in   vehicle   If  no,  would  consider     using  in  future?   53%   53%   66%   Non-­‐target  2013   68%   77%   74%   Yes   Target  2013   Target  2012   31%   22%   26%   No   1%   1%   Maybe   0%   20%   40%   60%   80%   100%   2013  non-­‐target  total:  n=385;  2013  target  total:  n=200;  2012  target  total:  n=100   Q19:  Do  you  have  a  li0er  bag  or  trash  can  in  your  vehicle?     Q20:  [If  no  in  Q19]  Would  you  consider  keeping  a  li0er  bag  or  trash  can  in  your  vehicle?       Table 3: Litterbag Usage in Vehicle - 2013 Target by Methodology Response Have bag/can in Vehicle If no, would consider using in future? Yes No Maybe M A G L I T T E R S U R V E Y – 2 0 1 3 2013 Target n=200 Phone n=153 Web n=47 53% 55% 47% n=94 n=69 n=25 77% 22% 1% 78% 20% 2% 72% 28% - Table 4a: Smoking Habits and Disposing of Cigarette Butts Target vs. Non-Target 2013 Non-Target n=385 2013 Target n=200 2012 Target n=100 Smoker 14% 13% 16% Ashtray in vehicle Something else in vehicle Don’t smoke in the car. It varies Throwing out window n=55 42% 20% 27% 9% 2% n=26 27% 19% 12% 23% 19% n=16 44% 19% 12% 6% 19% - - - Response Don’t know/refused Q9: Do you smoke? Q10: [If yes in Q9] When you are in a vehicle, do you USUALLY dispose of cigarette butts…? Table 4b: Smoking Habits and Disposing of Cigarette Butts 2013 Target by Methodology Among those indicating they smoke 2013 Target n=200 Phone n=153 Web n=47 Smoker 13% 12% 15% Ashtray in vehicle Something else in vehicle Don’t smoke in the car. It varies Throwing out window n=26 27% 19% 12% 23% 19% n=19 16% 21% 16% 26% 21% n=7 58% 14% 14% 14% - - - Response Don’t know/refused M A G L I T T E R S U R V E Y – 2 0 1 3 Table 5a: Pickup Truck Drivers – Target vs. Non-Target Response 2013 Non-Target n=385 2013 Target n=200 2012 Target n=100 14% 16% 19% Drive pickup truck Q7: What type of vehicle do you most often drive or ride in? Table 5b: Pickup Truck Drivers – 2013 Target by Methodology Response Drive pickup truck 2013 Target n=200 Phone n=153 Web n=47 16% 15% 17% Table 6a: Litter via Truck Bed – Target vs. Non-Target Among those who indicate they drive a truck Top items mentioned Soda cans/bottles Lawn debris Construction debris Nothing Plastic bags/other plastic Water cans/bottles Small pieces of paper Cardboard Paper/ newspaper/ napkins Tires Fast food wrappers Furniture Glass Cups (Styrofoam, plastic, paper) 2013 Non-Target n=54 2013 Target n=31 2012 Target n=18 13% 9% 2% 56% 7% 4% 9% 4% 4% 2% 39% 26% 26% 23% 19% 16% 10% 10% 6% 3% 3% 3% 3% 3% 33% 6% 50% 6% 11% 6% - Q15: What types of items do you ever put into your truck bed that you consider to be litter or trash? What else? Note: Data-to-data statistical comparisons of the 2013 target subgroup to other populations are not appropriate, due to question format differences between the telephone and web surveys. For example, the target sample supplemental survey allowed web respondents to see choice options, while telephone respondents responded in unaided manner. M A G L I T T E R S U R V E Y – 2 0 1 3 Table 6b: Litter via Truck Bed – 2013 Target by Methodology Among those who indicate they drive a truck Top items mentioned Soda cans/bottles Lawn debris Construction debris Nothing Plastic bags/other plastic Water cans/bottles Small pieces of paper Cardboard Paper/ newspaper/ napkins Tires Fast food wrappers Furniture Glass Cups (Styrofoam, plastic, paper) M A G L I T T E R S U R V E Y – 2 0 1 3 2013 Target n=31 Phone n=23 Web n=8 39% 26% 26% 23% 19% 16% 10% 10% 6% 3% 3% 3% 3% 3% 30% 26% 13% 30% 17% 13% 9% 13% 9% 4% 4% 4% 4% 4% 62% 25% 62% 25% 25% 12% - Table 7a: How often Truck Drivers Secure Loads – Target vs. Non-Target 2013 Non-Target n=54 2013 Target n=31 2012 Target n=18 85% 87% 78% Always 72% 68% 61% Most of the time Sometimes Rarely Never Don’t Know 13% 7% 2% 4% 2% 19% 13% - 17% 11% 6% 6% - Frequency NET likely (Always + Most) Q16: When putting items into the bed of your truck, how often, on average, do you secure your load (either with ties, bungees, a tarp, etc.)? Table 7b: How often Truck Drivers Secure Loads – 2013 Target by Methodology 2013 Target n=31 Phone n=23 Web n=8 NET likely (Always + Most) 87% 91% 76% Always 68% 78% 38% Most of the time Sometimes Rarely Never Don’t Know 19% 13% - 13% 9% - 38% 25% - Frequency M A G L I T T E R S U R V E Y – 2 0 1 3 Frequency  of  Traveling  with  Trailers  or     Luggage  Racks   22%   A  few  Pmes  a  year   44%   29%   5%   8%   8%   1  to  2  Pmes  a   month   At  least  once  a  week   1%   4%   4%   Non-­‐target  2013   2%   4%   6%   Target  2012   Daily   Target  2013   Never   40%   0%   20%   40%   69%   53%   60%   80%   100%   2013  non-­‐target  total:  n=385;  2013  target  total:  n=200;  2012  target  total:  n=100   Q17:  How  oFen  do  you  drive  or  ride  in  a  vehicle  that  transports  items  that  are  not       carried  within  the  vehicle  or  trunk,  such  as  hauling  items  in  an  open-­‐air  trailer  or   strapped  to  a  luggage  rack  or  trunk?       Table 8: Frequency of Traveling with Trailers or Luggage Racks – 2013 Target by Methodology Frequency A few times a year 1-2 times a month At least once a week Daily Never M A G L I T T E R S U R V E Y – 2 0 1 3 2013 Target n=200 Phone n=153 Web n=47 44% 8% 4% 4% 40% 42% 8% 4% 2% 44% 51% 4% 6% 11% 28% How  O6en  Those  with  Trailers  or  Luggage  Racks  Secure   Loads   85%   86%   79%   Always   8%   12%   19%   SomePmes   Non-­‐target  2013   4%   2%   2%   Never   Target  2013   Target  2012   3%   Don't  Know  /   Refused   0%   20%   40%   60%   80%   100%   Open-­‐air  trailer/luggage  rack  users:  2013  non-­‐target  total:  n=120;  2013  target  total:   n=120;  2012  target  total:  n=47   Q18:  [If  more  than  'never'  in  Q17]  On  average,  how  oFen  do  you  secure  the  load   that  you  are  hauling  (either  with  Nes,  bungees,  a  tarp,  etc.?)     Table 9: How Often Those with Luggage Racks Secure Loads – 2013 Target by Methodology Frequency Always Sometimes Never Don’t know/Refused M A G L I T T E R S U R V E Y – 2 0 1 3 2013 Target n=120 Phone n=86 Web n=34 86% 12% 2% - 92% 6% 2% - 74% 26% - LITTER AWARENESS AND BEHAVIOR PercepEon  of  Li#er  along  Maricopa  County  Freeways   Big  problem   11%   20%   22%   48%   45%   49%   Moderate   25%   28%   Small  problem   34%   Non-­‐target  2013   6%   4%   6%   No  problem   Target  2013   Target  2012   1%   1%   Don't  Know   0%   10%   20%   30%   40%   50%   60%   2013  non-­‐target  total:  n=385;  2013  target  total:  n=200;  2012  target  total:  n=100   Q8:  In  your  opinion,  how  big  of  a  problem  is  li0er  along  freeways  in  Maricopa  County?   Would  you  say  it  is  a…     Table 10: Perception of Litter among Maricopa County Freeways – 2013 Target by Methodology 2013 Target n=200 Phone n=153 Web n=47 Big Problem Moderate Problem Small problem No Problem 22% 45% 28% 4% 20% 43% 31% 5% 26% 53% 19% 2% Don’t know 1% 1% - Frequency . M A G L I T T E R S U R V E Y – 2 0 1 3 Table 11a: Items Personally Discarded as Litter – Target vs. Non-Target 2013 Non-Target n=385 2013 Target n=200 2012 Target n=100 Have not littered in past year. 66% 32% 46% Small pieces of paper Food/organic material Water bottles Other food wrappers Soda cans/bottles Cigarette butts Cups (Styrofoam, plastic, paper) Plastic bags/other plastic Wood/toothpick Paper/newspaper/napkins Don’t know 10% 13% 3% 3% 2% 2% 26% 24% 12% 12% 9% 8% 21% 15% 12% 12% 6% 5% 1% 2% - 1% 4% 2% 1% 1% 2% - Items 5% Q12: Can you think of items that you yourself might have discarded as litter (by litter we mean items you did not put in a trash receptacle) in the past year? Note: Data-to-data statistical comparisons of the 2013 target subgroup to other populations are not appropriate, due to question format differences between the telephone and web surveys. For example, the target sample supplemental survey allowed web respondents to see choice options, while telephone respondents responded in unaided manner. Table 11b: Items Personally Discarded as Litter – 2013 Target by Methodology 2013 Target n=200 Phone n=153 Web n=47 Have not littered in past year. 32% 32% 30% Small pieces of paper Food/organic material Water bottles Other food wrappers Soda cans/bottles Cigarette butts Cups (Styrofoam, plastic, paper) Plastic bags/other plastic Wood/toothpick Paper/newspaper/napkins 26% 24% 12% 12% 9% 8% 2% 2% 1% 1% 22% 21% 10% 9% 8% 7% 3% 1% 1% 1% 40% 36% 19% 19% 12% 12% - Don’t know 2% 3% Items M A G L I T T E R S U R V E Y – 2 0 1 3 Table 12a: Littering Situation – Target vs. Non-Target Among those who indicated they have littered in the past year Top situations Driving/riding/traveling in vehicle Walking outside Opened door/window–flew out No trash can around Cleaning out car Just threw it/anywhere I could Missed the trash can Partying/drinking At home Eating food/chewing gum Just being lazy Flew out of truck bed Smoking/discarded cigarettes Don’t know/can’t remember 2013 Non-Target n=129 54% 8% 3% 7% 5% 3% 2% 2% 1% 11% 2013 Target n=137 59% 18% 4% 3% 2% 2% 2% 1% 1% 1% 1% 1% 1% 8% 2012 Target n=54 41% 17% 4% 11% 4% 7% 2% 2% 6% 15% Q13: To the best of your knowledge, what were the general circumstances in terms of where and what you were doing when you discarded litter? Any other circumstances? Note: Data-to-data statistical comparisons of the 2013 target subgroup to other populations are not appropriate, due to question format differences between the telephone and web surveys. For example, the target sample supplemental survey allowed web respondents to see choice options, while telephone respondents responded in unaided manner. Table 12b: Littering Situation – 2013 Target by Methodology Among those who indicated they have littered in the past year Top situations Driving/riding/traveling in vehicle Walking outside Opened door/window–flew out No trash can around Cleaning out car Just threw it/anywhere I could Missed the trash can Partying/drinking At home Eating food/chewing gum Just being lazy Flew out of truck bed Smoking/discarded cigarettes Don’t know/can’t remember M A G L I T T E R S U R V E Y – 2 0 1 3 2013 Target n=137 Phone n=104 59% 18% 4% 3% 2% 2% 2% 1% 1% 1% 1% 1% 1% 8% 62% 17% 5% 4% 3% 2% 2% 1% 1% 1% 1% 1% 1% 11% Web n=33 52% 21% - Table 13a: Reasons for Littering when Driving – 2013 Target vs. Non-Target Among those who indicated they have littered in the past year Top Responses I don’t litter when driving I only litter food scraps / they are biodegradable It was an accident/unintentional No trash receptacles are convenient I don’t want to keep it in my car It’s easy. I don’t consider throwing out gum, small wrappers, cigarette butts litter Cigarettes stink up car I’m lazy Don’t have an ashtray Out of habit Don’t know 2013 Non-Target n=129 35% 12% 7% 13% 7% 5% 2013 Target n=137 23% 20% 15% 14% 12% 10% 2012 Target n=54 32% 9% 9% 11% 11% - 4% 7% 2% 2% 2% 1% 1% 7% 3% 2% 2% 2% 6% 2% 15% Q14: Why do you litter WHEN DRIVING? Note: Data-to-data statistical comparisons of the 2013 target subgroup to other populations are not appropriate, due to question format differences between the telephone and web surveys. For example, the target sample supplemental survey allowed web respondents to see choice options, while telephone respondents responded in unaided manner. Table 13b: Reasons for Littering when Driving – 2013 Target by Methodology Among those who indicated they have littered in the past year Top Responses I don’t litter when driving I only litter food scraps / they are biodegradable It was an accident/unintentional No trash receptacles are convenient I don’t want to keep it in my car It’s easy. I don’t consider throwing out gum, small wrappers, cigarette butts litter Cigarettes stink up car I’m lazy Don’t have an ashtray Out of habit Don’t know M A G L I T T E R S U R V E Y – 2 0 1 3 2013 Target n=137 Phone n=104 Web n=33 23% 20% 15% 14% 12% 10% 21% 14% 8% 15% 10% 12% 27% 39% 39% 9% 18% 6% 7% 6% 12% 3% 2% 2% 2% 6% 1% 2% 2% 2% 8% 9% 3% - Table 14a: Personal Experience with Littering Scenarios – Target vs. Non-Target Scenario Someone in a vehicle you were in threw trash out in an area that had no litter – Non-target 2013 Target 2013 Target 2012 You or someone you were with got a ticket or warning for littering - Non-target 2013 Target 2013 Target 2012 Rather than keep a beverage container in the car, you, or someone in a vehicle you were in, threw out a can or bottle – Non-target 2013 Target 2013 Target 2012 Someone in a vehicle you were in threw trash out in an area that already had lots of litter – Non-target 2013 Target 2013 Target 2012 Someone in a vehicle you were in threw out a can, bottle or litter out onto the side of the road – Nontarget 2013 Target 2013 Target 2012 Rather than keep a cigarette butt in the car, you or someone in the vehicle you were in threw the cigarette butt out the window – Non-target 2013 Target 2013 Target 2012 You threw out a small item from your vehicle like a candy wrapper, scrap paper, etc. – Non-target 2013 Target 2013 Target 2012 You had problems with a vehicle and left debris like tire, part of a tire, or other stuff on the roadside – Non-target 2013 Target 2013 Target 2012 You noticed that some trash fell out of a pickup or other vehicle you were driving in – Non-target 2013 Target 2013 Target 2012 Past 3 months 3+ months Never 4% 9% 87% 14% 13% 30% 14% 56% 73% 6% 13% 81% 20% 23% 24% 9% 56% 68% 12% 8% 80% 16% 20% 13% 13% 71% 67% 7% 8% 85% 12% 12% 28% 18% 60% 69% 4% 9% 86% 14% 9% 31% 20% 55% 71% - 1% 99% - 6% 3% 94% 97% 1% 8% 91% 8% 11% 28% 11% 64% 78% 4% 9% 87% 14% 9% 30% 20% 57% 71% 23% 20% 56% 39% 30% 23% 22% 38% 48% Q11: I am going to read you a few statements pertaining to your litter awareness. For each of the following statements, please respond by telling me if this is something you “Have experienced within the past 3 months,” Have experienced over 3 months ago,” or “Have never experienced.” M A G L I T T E R S U R V E Y – 2 0 1 3 Table 14b: Personal Experience with Littering Scenarios – 2013 Target by Methodology Scenario Someone in a vehicle you were in threw trash out in an area that had no litter – 2013 Phone Web You or someone you were with got a ticket or warning for littering - 2013 Phone Web Rather than keep a beverage container in the car, you, or someone in a vehicle you were in, threw out a can or bottle – 2013 Phone Web Someone in a vehicle you were in threw trash out in an area that already had lots of litter – 2013 Phone Web Someone in a vehicle you were in threw out a can, bottle or litter out onto the side of the road – 2013 Phone Web Rather than keep a cigarette butt in the car, you or someone in the vehicle you were in threw the cigarette butt out the window – 2013 Phone Web You threw out a small item from your vehicle like a candy wrapper, scrap paper, etc. – 2013 Phone Web You had problems with a vehicle and left debris like tire, part of a tire, or other stuff on the roadside – 2013 Phone Web You noticed that some trash fell out of a pickup or other vehicle you were driving in – 2013 Phone Web M A G L I T T E R S U R V E Y – 2 0 1 3 Past 3 months 3+ months Never 14% 30% 56% 13% 15% 30% 30% 57% 55% 20% 24% 56% 19% 23% 25% 19% 56% 58% 16% 13% 71% 16% 17% 13% 11% 71% 72% 12% 28% 60% 12% 10% 28% 30% 60% 60% 14% 31% 55% 14% 13% 30% 34% 56% 53% - 6% 94% - 1% 2% 99% 98% 8% 28% 64% 7% 10% 28% 28% 65% 62% 14% 30% 56% 14% 13% 30% 34% 56% 53% 39% 23% 38% 37% 47% 21% 30% 42% 23% CAMPAIGN AWARENESS Have  Seen  Ads  for  Li#er   Within  last  3  months     26%   Yes   36%   32%   Non-­‐target  2013   70%   Target  2013   61%   65%   Target  2012   No   4%   3%   3%   Don't  Know   0%   20%   40%   60%   80%   100%   2013  non-­‐target  total:  n=385;  2013  target  total:  n=200;  2012  target  total:  n=100   Q21:  In  the  past  three  months,  have  you  seen,  heard  or  read  any  adverNsements  related   to  li0er  or  li0ering?     Table 15: Have Seen Ads for Litter – 2013 Target by Methodology M A G L I T T E R S U R V E Y Frequency 2013 Target n=200 Phone n=153 Web n=47 Yes No Don’t know 36% 61% 3% 35% 64% 1% 40% 51% 9% – 2 0 1 3 Table 16a: Recalled Messages of Litter-Related Advertising – Target vs. Non-Target Among those who indicated they remember seeing ads related to litter or littering in the past 3 months 2013 Non-target n=100 2013 Target n=73 2012 Target n=32 Don’t litter/keep Arizona clean The fines Use ashtray/cigarettes cause fires It was a sign along the road/billboard Just because it’s a freeway doesn’t mean you are free to litter on it Don’t Trash Arizona Heard on radio Littering is unlawful/can get a ticket A hamburger wrapper being a 500 dollar fine/ a five hundred dollar burger No cups, cans or butts Recycling Saw on TV/commercial/public service announcement Diamond-backs player PSA Put litter in its place/use the trash Signs on the bus/light rail “Don’t mess with Texas” ad Litter is bad for the environment/bad for wildlife Keep local roads/streets clean 28% 17% 10% 13% 25% 15% 15% 12% 25% 9% 3% 16% 4% 12% 12% 2% 4% 8% 8% 6% 3% 3% 5% 4% 9% 2% 4% 2% 5% 3% 2% 4% 4% 3% 3% 1% 1% 1% 1% 1% 6% 3% 9% - Don’t know 10% 3% 12% Top Responses Q22: [If yes in Q21] What specifically do you remember about the ads related to litter or littering? Note: Data-to-data statistical comparisons of the 2013 target subgroup to other populations are not appropriate, due to question format differences between the telephone and web surveys. For example, the target sample supplemental survey allowed web respondents to see choice options, while telephone respondents responded in unaided manner. M A G L I T T E R S U R V E Y – 2 0 1 3 Table 16b: Recalled Messages of Litter-Related Advertising – 2013 Target by Methodology Among those who indicated they remember seeing ads related to litter or littering in the past 3 months 2013 Target n=73 Phone n=54 Web n=19 Don’t litter/keep Arizona clean The fines Use ashtray/cigarettes cause fires It was a sign along the road/billboard Just because it’s a freeway doesn’t mean you are free to litter on it Don’t Trash Arizona Heard on radio Littering is unlawful/can get a ticket A hamburger wrapper being a 500 dollar fine/ a five hundred dollar burger No cups, cans or butts Recycling Saw on TV/commercial/public service announcement Diamond-backs player PSA Put litter in its place/use the trash Signs on the bus/light rail “Don’t mess with Texas” ad Litter is bad for the environment/bad for wildlife Keep local roads/streets clean 25% 15% 15% 12% 12% 8% 8% 6% 22% 15% 18% 15% 15% 7% 7% 7% 32% 16% 5% 5% 5% 10% 10% - 4% 4% 5% 4% 4% 3% 3% 1% 1% 1% 1% 1% 4% 6% 4% 2% 2% 2% 2% 2% - 5% 5% 5% Don’t know 3% 2% 5% Top Responses M A G L I T T E R S U R V E Y – 2 0 1 3 Table 17a: Main Slogan of Recalled Advertising – Target vs. Non-Target Among those who indicated they remember seeing ads related to litter or littering in the past 3 months 2013 Non-target n=100 2013 Target n=73 2012 Target n=32 Don’t Trash Arizona Keep Arizona Beautiful Do not litter Littering is unlawful No cups cans or butts Keep our freeways clean Adopt a highway You will be fined Arizona Clean and Beautiful Recycle, reduce, reuse Give a hoot, don’t pollute Smokey the Bear It is your environment Go Green 3% 2% 12% 2% 2% 2% 3% 2% 2% 1% - 23% 15% 14% 10% 10% 7% 7% 6% 3% 1% 1% 1% 1% 1% 3% 3% 12% 9% 3% 3% 6% 6% - Don’t know 59% 41% 59% Top Responses Q23: [If yes in Q21] What was the main slogan used in the ads? Note: Data-to-data statistical comparisons of the 2013 target subgroup to other populations are not appropriate, due to question format differences between the telephone and web surveys. For example, the target sample supplemental survey allowed web respondents to see choice options, while telephone respondents responded in unaided manner. M A G L I T T E R S U R V E Y – 2 0 1 3 Table 17b: Main Slogan of Recalled Advertising – 2013 Target by Methodology Among those who indicated they remember seeing ads related to litter or littering in the past 3 months 2013 Target n=73 Phone n=54 Web n=19 Don’t Trash Arizona Keep Arizona Beautiful Do not litter Littering is unlawful No cups cans or butts Keep our freeways clean Adopt a highway You will be fined Arizona Clean and Beautiful Recycle, reduce, reuse Give a hoot, don’t pollute Smokey the Bear It is your environment Go Green 23% 15% 14% 10% 10% 7% 7% 6% 3% 1% 1% 1% 1% 1% 9% 2% 15% 6% 4% 4% 4% 4% 2% 2% 2% - 63% 53% 10% 21% 26% 16% 26% 10% 5% 5% Don’t know 41% 56% - Top Responses M A G L I T T E R S U R V E Y – 2 0 1 3 Total  Awareness     Have  Heard  Slogan  “Don’t  Trash  Arizona”   Aided  +  Unaided     44%     Non-­‐target  2013   60%   Target  2012   57%   0%   10%   20%   30%   40%   50%   60%   Target  2013   70%   80%   90%   100%   2013  non-­‐target  total:  n=385;  2013  target  total:  n=200;  2012  target  total:  n=100   Q23:  [If  yes  in  Q21]  What  was  the  main  slogan  used  in  the  ads?     Q24:  [if  not  menNoned  in  Q23]  Have  you  seen  or  heard  the  slogan,  “Don’t  Trash  Arizona?”   Note:  Data-­‐to-­‐data  staPsPcal  comparisons  of  the  2013  target  subgroup  to  other  populaPons  are   not  appropriate,  due  to  quesPon  format  differences  between  the  telephone  and  web  surveys.   For  example,  the  target  sample  supplemental  survey  allowed  web  respondents  to  see  choice   opPons,  while  telephone  respondents  responded  in  unaided  manner.   Table 18: Have Heard Slogan “Don’t Trash Arizona”– 2013 Target by Methodology Aided + unaided Total Awareness “Don’t Trash Arizona”   M A G L I T T E R S U R V E Y – 2 0 1 3 2013 Target n=200 Phone n=153 Web n=47 60% 57% 70% Total  Awareness     Have  Heard  Slogan:     “No  cups,  cans  or  bu#s!    Don’t  Trash  Arizona”   Aided  +  Unaided   Non-­‐target  2013   18%   Target  2013   26%   29%   0%   20%   40%   Target  2012   60%   80%   100%   2013  non-­‐target  total:  n=385;  2013  target  total:  n=200;  2012  target  total:  n=100   Q23:  [If  yes  in  Q21]  What  was  the  main  slogan  used  in  the  ads?     Q25:  [if  not  menNoned  in  Q23]  Have  you  seen  or  heard  the  slogan,  “No  cups,  cans  or  bu0s!   Don’t  Trash  Arizona?”   Note:  Data-­‐to-­‐data  staPsPcal  comparisons  of  the  2013  target  subgroup  to  other  populaPons   are  not  appropriate,  due  to  quesPon  format  differences  between  the  telephone  and  web   surveys.  For  example,  the  target  sample  supplemental  survey  allowed  web  respondents  to   see  choice  opPons,  while  telephone  respondents  responded  in  unaided  manner.       Table 19: Have Heard Slogan “No cups, cans or butts! Don’t Trash Arizona” – 2013 Target by Methodology Aided + unaided Total Awareness “No cups, cans or butts! Don’t Trash Arizona” M A G L I T T E R S U R V E Y – 2 0 1 3 2013 Target n=200 Phone n=153 Web n=47 26% 27% 23% Table 20a: Where Saw Don’t Trash Arizona Slogan – Target vs. Non-Target Total responses among those indicating they had heard the slogan Top media sources Billboards Television Radio Street/highway signs Movie theaters Mobile advertising truck Newspaper Events around the valley Convenience stores Online Don’t know 2013 Non-target n=192 22% 18% 14% 27% 1% 1% 7% 1% 1% 2% 20% 2013 Target n=127 40% 36% 32% 21% 7% 3% 2% 2% 2% 2% 12% 2012 Target n=66 18% 20% 21% 21% 3% 3% 21% Q26: [if mentioned in Q23, or ‘yes in Q24 or Q25] Where have you seen, heard or read the slogans, “Don’t Trash Arizona” or “No cups, cans or butts: Don’t Trash Arizona?” Note: Data-to-data statistical comparisons of the 2013 target subgroup to other populations are not appropriate, due to question format differences between the telephone and web surveys. For example, the target sample supplemental survey allowed web respondents to see choice options, while telephone respondents responded in unaided manner. Table 20b: Where Saw Don’t Trash Arizona Slogan – 2013 Target by Methodology Total responses among those indicating they had heard the slogan 2013 Target n=127 Phone n=94 Web n=33 Billboards Television Radio Street/highway signs Movie theaters Mobile advertising truck Newspaper Events around the valley Convenience stores Online 40% 36% 32% 21% 7% 3% 2% 2% 2% 2% 39% 37% 32% 16% 2% 3% 1% 1% 42% 33% 33% 36% 21% 6% 6% 9% 3% Don’t know 12% 12% 12% Top media sources M A G L I T T E R S U R V E Y – 2 0 1 3 Table 21a: Who Sponsors Don’t Trash Arizona Slogan – 2013 Target vs. Non-Target Among those indicating they had heard the slogan 2013 Non-target n=192 2013 Target n=127 2012 Target n=66 ADOT State/local government City of Phoenix Sanitation department/ department of waste Maricopa Association of Governments 5% 11% 4% 18% 10% 3% 9% 8% 2% 2% 5% 3% 3% 2% - Don’t know 71% 56% 70% Top perceived sponsors Q27: [If mentioned in Q23, or ‘yes’ in Q24 or Q25] Who sponsors the Don’t Trash Arizona advertisements? Note: Data-to-data statistical comparisons of the 2013 target subgroup to other populations are not appropriate, due to question format differences between the telephone and web surveys. For example, the target sample supplemental survey allowed web respondents to see choice options, while telephone respondents responded in unaided manner. Table 21b: Who Sponsors Don’t Trash Arizona Slogan – 2013 Target by Methodology Among those indicating they had heard the slogan 2013 Target n=127 Phone n=94 Web n=33 ADOT State/local government City of Phoenix Sanitation department/ department of waste Maricopa Association of Governments 18% 10% 3% 5% 2% 13% 6% 3% 5% 2% 33% 21% 3% 3% - Don’t know 56% 62% 39% Top perceived sponsors M A G L I T T E R S U R V E Y – 2 0 1 3 Table 22a: Awareness of Litter Resources – Target vs. Non-Target 2013 Non-target n=385 2013 Target n=200 2012 Target n=100 Litter Hotline, 1-877-3-Litter Yes No Don’t know / No answer 10% 89% 2% 12% 87% 1% 10% 90% - www.donttrasharizona.com Yes No Don’t know / No answer 6% 92% 2% 17% 81% 2% 11% 89% - Aided awareness Q28: Have you heard of www.DontTrashArizona.com? Q30: Have you heard about the Litter Hotline, 1-877-3-Litter, where you can report someone who litters? Table 22b: Awareness of Litter Resources – 2013 Target by Methodology 2013 Target n=200 Phone n=153 Web n=47 Litter Hotline, 1-877-3-Litter Yes No Don’t know / No answer 12% 87% 1% 12% 87% 1% 9% 87% 4% www.donttrasharizona.com Yes No Don’t know / No answer 17% 81% 2% 15% 83% 2% 21% 75% 4% Aided awareness M A G L I T T E R S U R V E Y – 2 0 1 3 Don’t  Trash  Arizona  Website  VisitaEon   Have  you  ever  visited  the  Don’t  Trash  Arizona  website?     9%   6%   0%   Yes   2013  Non-­‐target   2013  Target   2012  Target   91%   94%   100%   No   0%   20%   40%   60%   80%   100%   Among  those  aware  of  website:  2013  non-­‐target  total:  n=23;  2013  target  total:   n=33;  2012  target  total:  n=11   Q29:  [If  'yes'  in  Q28]  Have  you  ever  visited  the  "Don't  Trash  Arizona  Website"?     Table 23: Don’t Trash Arizona Website Visitation – 2013 Target by Methodology Vistation Yes No M A G L I T T E R S U R V E Y – 2 0 1 3 2013 Target n=200 Phone n=153 Web n=47 6% 94% 4% 96% 10% 90% Table 24a: Likelihood to Report Littering – Target vs. Non-Target 2013 Non-target n=385 2013 Target n=200 2012 Target n=100 NET likely (Very + somewhat) 64% 49% 46% Very likely Somewhat likely Not very likely Not at all likely Don’t know 31% 33% 22% 11% 3% 13% 36% 32% 16% 3% 11% 35% 34% 18% 2% Likelihood Q31: If you were to see someone litter, how likely are you to report this behavior to the Litter Hotline or the website in the future? Table 24b: Likelihood to Report Littering – 2013 Target by Methodology 2013 Target n=200 Phone n=153 Web n=47 NET likely (Very + somewhat) 49% 47% 53% Very likely Somewhat likely Not very likely Not at all likely Don’t know 13% 36% 32% 16% 3% 10% 37% 33% 18% 2% 19% 34% 30% 11% 6% Likelihood M A G L I T T E R S U R V E Y – 2 0 1 3 Table 25a: Source for Litter/Littering Information – 2013 Target vs. Non-Target Top sources mentioned Internet Don’t Trash AZ website ADOT/highway dept. Litter hotline The “city” Waste Management/ garbage company Police/ highway patrol/DPS I wouldn’t need that information/ wouldn’t contact anyone The state/governor Phonebook/ yellow pages Don’t know 2013 Non-target n=385 49% 13% 3% 3% 7% 2013 Target n=200 62% 27% 7% 6% 4% 2012 Target n=100 46% 26% 1% 6% 5% 2% 4% 1% 3% 2% 3% 1% 2% 2% 2% 16% 1% 1% 6% 2% 1% 13% Q32: If you wanted to find out more information about litter or littering, where would you go or who would you contact to find that information? Note: Data-to-data statistical comparisons of the 2013 target subgroup to other populations are not appropriate, due to question format differences between the telephone and web surveys. For example, the target sample supplemental survey allowed web respondents to see choice options, while telephone respondents responded in unaided manner. Table 25b: Source for Litter/Littering Information – 2013 Target by Methodology Top sources mentioned Internet Don’t Trash AZ website ADOT/highway dept. Litter hotline The “city” Waste Management/ garbage company Police/ highway patrol/DPS I wouldn’t need that information/ wouldn’t contact anyone The state/governor Phonebook/ yellow pages Don’t know M A G L I T T E R S U R V E Y – 2 0 1 3 2013 Target n=200 Phone n=153 Web n=47 62% 27% 7% 6% 4% 4% 2% 60% 25% 4% 3% 1% 1% 2% 68% 34% 17% 15% 15% 15% 2% 2% 1% 2% 1% 1% 6% 1% 7% 2% 4% 4% Table 26a: Electronic Communications Preferences – Target vs. Non-Target Top communication preferences mentioned Facebook Text Messages using a cell phone or handheld device E-mail using a cell phone or handheld device Google/AOL/Yahoo/etc. Website Myspace Twitter E-mail using computer Phone (unspecified) Nothing Internet Reddit 2013 Non-target n=385 33% 17% 31% 23% 17% 1% 3% 6% 11% 13% 5% - 2013 Target n=200 48% 36% 33% 26% 16% 15% 14% 5% 4% 4% 2% 2% 2012 Target n=100 56% 15% 22% 34% 37% 13% 9% 6% 4% 2% - Q33: People use many different resources to communicate and stay in touch with others. What applications or websites do you use to gather information or communicate with others? Note: Data-to-data statistical comparisons of the 2013 target subgroup to other populations are not appropriate, due to question format differences between the telephone and web surveys. For example, the target sample supplemental survey allowed web respondents to see choice options, while telephone respondents responded in unaided manner. Table 26b: Electronic Communications Preferences – 2013 Target by Methodology Top communication preferences mentioned Facebook Text Messages using a cell phone or handheld device E-mail using a cell phone or handheld device Google/AOL/Yahoo/etc. Website Myspace Twitter E-mail using computer Phone (unspecified) Nothing Internet Reddit M A G L I T T E R S U R V E Y – 2 0 1 3 2013 Target n=200 48% 36% 33% 26% 16% 15% 14% 5% 4% 4% 2% 2% Phone n=153 57% 20% 20% 33% 16% 18% 6% 6% 6% 3% 3% Web n=47 21% 85% 74% 4% 17% 64% 2% - PROFILES OF LITTERERS Li#ering  Behavior   Non-­‐target  2013   30%   Target  2013   41%   29%   62%   Target  2012   30%   50%   38%   8%   12%   0%   10%   20%   30%   40%   50%   60%   70%   80%   90%   100%   Admiaed  Liaerer   Accidental  Liaerer   Non-­‐liaerer   Table 27: Littering Behavior – 2013 Target by Methodology Likelihood Admitted litterer Accidental litterer Non-litterer M A G L I T T E R S U R V E Y – 2 0 1 3 2013 Target n=200 Phone n=153 Web n=47 62% 30% 8% 65% 28% 7% 49% 38% 13%