Risk Management Annual Report Fiscal Year Ended June 30, 2013 COCONINO MOHAVE APACHE NAVAJO YAVAPAI LA PAZ MARICOPA COUNTY GILA GREENLEE PINAL GRAHAM YUMA PIMA COCHISE SANTA CRUZ MARICOPA COUNTY RISK MANAGEMENT ANNUAL REPORT FISCAL YEAR 2012-2013 TABLE OF CONTENTS I. EXECUTIVE SUMMARY II. CLAIMS DIVISION III. SAFETY DIVISION IV. ENVIRONMENTAL DIVISION V. ADMINISTRATIVE DIVISION VI. STATISTICS AND COVERAGE EXECUTIVE SUMMARY Executive Summary RISK MANAGEMENT ANNUAL REPORT EXECUTIVE SUMMARY Presented herein is the Maricopa County Risk Management Annual Report for the fiscal year July 1, 2012 through June 30, 2013. This report contains summaries of the fiscal year’s losses and costs for Maricopa County’s (County) auto liability, auto physical damage, general liability, medical malpractice, property damage, workers’ compensation, professional liability, environmental liability, environmental property damage and unemployment exposures. This report, along with ongoing quarterly reports to County departments during the year, are intended to assist departments in recognizing the nature and extent of their losses to implement and improve their loss control and prevention programs. Structure and Mission As of June 30, 2013, the Risk Management Department (Department) completed its 32nd year administering the County’s self-insurance program. Risk Management’s mission is to provide claims management, safety and loss control consultations and training, environmental consultations and insurance coverage services to Maricopa County departments, districts, and Trust members so they can reduce or eliminate loss. The vision is to be recognized as a leader in Risk Management, and relied upon for a County-wide risk management philosophy and culture. Risk Management’s primary activities are:          Risk consulting Insurance procurement above self-insured retention levels Maricopa County Self-Insured Risk Trust Fund management and financing Administration and monitoring of third party administrators adjusting workers’ compensation and unemployment claims Investigation and disposition of casualty and property claims and lawsuits Safety training, reporting, and compliance Loss control programs Environmental investigation, remediation, and reporting Contractual indemnification and insurance requirement language standards and review. The Department is divided into four operating divisions: Claims, Safety, Environmental, and Administration. Highlights for each division are included herein. The Department strives to accomplish its mission with assistance and direction from the Maricopa County Board of Supervisors, the Maricopa County Self-Insured Risk Trust Fund Board of Trustees, and the County Manager. The Director of Risk Management reports to the County Manager. I-1 Self-Insured Trust Fund Arizona Revised Statute (ARS) § 11-981 authorizes the County to self-insure, or procure insurance from any insurer authorized by the State of Arizona Department of Insurance, or both. Insurance (defined in Title 20 ARS) includes, but is not limited to: auto liability, auto physical damage, general liability, medical malpractice, property, workers’ compensation, professional liability, environmental liability, environmental property damage and unemployment insurance. Upon establishment of the self-insurance program, the County is required to designate a Risk Trust Administrator (Director, Risk Management), and establish a trust. The Risk Trust is funded by an allocation of funds from General Fund and Non-General Fund departments and Special Districts, or such other funding techniques permitted by State statute and authorized by the Risk Trust’s Board of Trustees. A Board of Trustees assists Risk Management to coordinate the Risk Trust’s activities and affairs. Trustees, United States citizens and residents of Maricopa County, are appointed by the Maricopa County Board of Supervisors (BOS) and the County Manager. During Fiscal Year FY12-13, the following individuals were members of the Board of Trustees: Trustee District/Appointment Trustee BOS District One BOS District Two BOS District Three BOS District Four BOS District Five BOS Chairman County Manager Les Clark Joel Sterrett, Chair Thomas Katsenes Steven Beeghley Rey Valenzuela BOS Chairman Shelby Scharbach FY12-13 Results During the three year period of FY10-11 through FY12-13, the Risk Trust’s assets decreased $26,415,081, or 41.5% from $63,644,422 to $37,229,341. During the same period, the Trust’s liabilities decreased $54,829,700, or 41.09%, from $133,427,607 to $78,597,907. The deficit in Risk Trust net assets is a result of a spend down of the Risk Trust fund in fiscal years when user departments were only charged for administrative costs even though claims and insurance continued to be paid by Risk Management on behalf of user departments. There was significant claim activity that occurred in FY12-13. The County had a substantial claim payment for a claim that occurred in 1993 related to a dam break that has been in litigation for twenty years. The amount of the claim payment was $23.7 million with the Flood Control District paying $19.1 million and the Risk Trust paying $4.6 million. In addition, the Maricopa County Special Health Care District separated from Maricopa County and the District’s open claims liability of $15,971,908 was transferred to the Special Health Care District. I-2 Cost of Risk Cost of Risk is a comparison of the Risk Management program and costs of claims and claims related expenses to the County’s overall expenditures or budget in the fiscal year. The effectiveness of a risk management program can be reflected in this comparison since the cost of a risk management program includes paid claims (amounts paid in the fiscal year without regard to the year the claim arose), insurance premiums, safety and loss control programs, and operational and administrative expenses, against the total County's expenditures or budget. For FY10-11, the Cost of Risk was 1.00%, and increased in FY12-13 to 2.60%. Risk Management’s commitment is to maintain this measure at or below 2%. However, FY12-13 had a payment for a very large claim which created much higher Risk Management costs than in prior years. Claims and Premiums Auto Liability General Liability Medical Malpractice Environmental Liability Property/Auto/Enviro Prop Damage Workers' Compensation Unemployment Premiums Subtotal Other Expenses Legal Expenses Actuary Fees Broker Fees Consulting and Management Fees Claims Administration Service Fees Workers’ Compensation Taxes Administrative Subtotal Total Risk Management Costs Total County Expenditures TOTAL COST AS A PERCENTAGE OF COUNTY EXPENDITURES Notes: 1. 2. 3. 4. ACTUAL FY10-11 $571,090 $4,657,481 $178,350 $0 $670,842 $5,527,232 $1,315,009 $3,788,533 $16,708,537 ACTUAL FY11-12 $1,073,578 $3,884,430 $4,706,365 $1,633,492 $75,589 $4,441,728 $1,608,813 $3,766,441 $21,190,436 ACTUAL FY12-13 $1,118,666 $30,360,856 $1,792,431 $923,382 $933,185 $4,029,811 $611,145 $4,193,677 $43,963,153 $4,193,937 $44,400 $59,000 $69,790 $656,260 $518,609 $2,346,738 $7,888,734 $24,597,271 $7,467,154 $55,980 $59,000 $41,991 $759,000 $408,091 $2,280,774 $11,071,990 $32,262,426 $6,806,458 $64,756 $59,000 $13,775 $611,665 $447,572 $2,359,384 $10,362,610 $54,325,763 $2,486,658,082 $2,446,649,088 $2,086,503,506 1.00% 1.32% 2.60% Paid claims represents the amount paid in the fiscal year regardless of occurrence date and does not include Reported But Not Paid (RBNP) or Incurred But Not Reported (IBNR) reserves. Amounts as valued for the period through June 30, 2013, as reported in the Advantage Financial System. County expenditures do not include internal service funds per Internal Audit recommendation. Risk Management costs include Maricopa Special Health Care District through November 2013. County expenditures include prorated expenditures through November 2013. I-3 Acknowledgments The Risk Management Department would like to thank the Maricopa County Board of Supervisors, Elected Officials, County Manager, Deputy County Manager, Chief Financial Officer, Self-Insured Trust Fund Board of Trustees, County departmental management and all County employees and volunteers for their demonstrated interest in reducing claims and lawsuits, and their commitment to safety. Respectfully submitted, Pauline Hecker Director, Risk Management And the entire Risk Management Staff Notes: For presentation purposes only, the dollar amounts and associated percentages in all of the charts and tables presented herein, have been rounded to the nearest whole dollar or percent. I-4 CLAIMS DIVISION Claims Division CLAIMS DIVISION The Risk Management Claims Division is staffed with two senior adjusters, two adjusters, and three administrative employees. The Division is committed to reducing Maricopa County’s cost of risk through prudent claim and litigation management arising from the County’s employee, auto, property and liability exposures. The Division also manages the County’s workers’ compensation and unemployment claims through two third-party claim administrators. Claims and lawsuits are investigated, evaluated and then either denied or resolved via litigation or settlement. Litigated matters are assigned to either in-house counsel within the County Attorney’s Office or outside counsel pursuant to contract. Thereafter, the Division manages the assigned attorneys to minimize expense and obtain expeditious and fair resolutions. The Division also manages the Subsequent Remedial Measures Program, the purpose and intent of which is to assist departments in (1) identifying the root cause(s) of events which have precipitated a Notice of Claim and/or lawsuit against Maricopa County and its employees, agents and volunteers, and (2) formulating a subsequent remedial measures plan designed to mitigate future claims and/or lawsuits arising out of the same or substantially similar root cause(s). The Division also manages the Roundtable Program for high exposure and other sensitive claims. This program provides the Division, the defendant departments and employees, agents and volunteers, and defense counsel with the formulation and critical review of litigation tactics, strategies, and related evidentiary issues. Fiscal Year 12-13 Summary In Fiscal Year (FY) 12-13, the Division managed 1,708 new workers’ compensation, auto liability, auto physical damage, general liability, environmental liability, environmental property damage, professional liability, medical malpractice, and property claims, a decrease of 861 claims, which is a 33% decrease from FY11-12. CLAIM COUNTS BY FY II-1 For all such claims and lawsuits, the Division paid $2,320,460, a decrease of $480,349, which is a decrease of 17% from FY11-12. PAYMENTS MADE BY FY The Division also provided the following services to County departments and districts:  Management of the County’s third-party workers’ compensation claim administrator that adjusts employee workers’ compensation claims. In FY12-13, 921 new workers’ compensation claims were re-opened or filed by County employees, a decrease of 522, which is a decrease of 36% from FY11-12. In addition to claim adjusting, Risk Management’s vendors conduct bill/invoice reviews and apply available discounts when injured County employees utilize a Preferred Provider Organization (PPO) (a medical services network). In FY12-13, the County realized a net savings of $2,764,098, which equates to a 48% savings from billed charges. II-2 ADVANTAGE BILL REVIEW  Recovery of $225,923 in subrogation on liability claims against third parties, and $3,044 in subrogation on workers’ compensation claims.  Consultation services to departments concerning coverage, exposures, perils, risk management issues, and pending claims and litigation.  Review of indemnity and insurance requirements for County contracts.  Oversight of vendors and contractors providing Risk Management services, auto and property appraisals, auto repair and structured settlement services.  Coordination of claim adjusting and recovery from the County’s property, aviation and crime insurance policies, as well as from the County’s excess liability and medical malpractice insurers.  Maintenance of the database to track and monitor County volunteers for purpose of workers’ compensation and Risk Trust liability coverage. To date, over 130 programs and over 4,900 volunteers have been identified and included within the database. The volunteer program continues to grow. In FY 12-13 the County added 900 volunteers to its roster. II-3 Safety Division SAFETY DIVISION SAFETY DIVISION The focus of the Risk Management Safety Division is collaborating with other departments County-wide to innovatively develop safety programs to assist in meeting strategic goals. Risk mitigation, loss reduction and compliance are achieved by interaction with departments utilizing a variety of proven safety strategies reducing negative outcomes and increasing productivity. Our goal is to mitigate exposures thus minimizing preventable injuries and accidents. Our road map to success is a four-step process: 1. Obtain management’s support of County safety policies. 2. Train employees in safe work practices and safety/hazard awareness and identification. 3. Identify potential risks and develop safer, less risky alternatives to accomplish the task or process. 4. Maintain an effective, comprehensive and compliant accident/incident control program. This four-step process and the cooperation of the various departments have been instrumental in reducing injuries and vehicle accidents. Two examples of continually improving departmental safety performance are the Injury Incident Rate and Vehicle Collision Claims as noted below. In FY2013, workers’ compensation data realized an overall decrease of 45 recordable injuries. There were 279 injuries in FY2013 versus 324 injuries in FY2012. The injury incident rate has been in a steady decline over the past three years. The County’s overall rate reduction from FY2011 to FY2013 was 0.17 with a total injury severity (cost) reduction of $398,855.40, which is FY12, $1,818,221.40 minus FY13, $1,419,366.00. III-1 This previous fiscal year also realized an overall decrease of 24 vehicle collision claims, (236 vehicle collisions in FY2013 versus 260 vehicle collisions in FY2012). The collision incident rate has maintained a steady decline over the past three years. The County’s overall vehicle collision incident rate reduction from FY2011 to FY2013 was 3.74. The Risk Management Safety Division offers a total solution for safety awareness and safety compliance training. We will continue partnering with all County departments to reduce the injury incident rate and collision incident rate utilizing the following Safety strategies: Risk Management Safety Training  SafeStart: In 2013 the Risk Management Safety/Environmental Divisions, qualified SafeStart Instructors, completed first phase training for 388 employees from both Flood Control and MCDOT.  Road Builder: The Maricopa County and Gateway Community College’s Road Builder Heavy Equipment Certification Program graduated three (3) County employees in 2013. This includes one student who also completed his AS degree in Heavy Equipment Operation. Since its inception, 22 County employees have graduated from this program. Maricopa County Vehicle & Equipment Use Program (VUP): The job of keeping hundreds of County employees trained, qualified and authorized on over 40 types of equipment is a difficult task. County Departments such as Maricopa County Department of Transportation (MCDOT), Flood Control District, Waste Resources and Recycling Management and Maricopa III-2 County Sheriff’s Office have joined together with the Safety Division to develop and implement a Vehicle Use Permit (VUP) program to manage this training. On-Site Safety Training Programs: Due to staffing issues, not all departments can send employees to off-site training, thus the Safety Division provides training at employee worksites focused on the needs of the department. This training can be task or program specific or targeted to re-educate employees in safe procedures. Targeted training often addresses an increase in accidents or near misses. Examples of targeted training include:    Personal Protective Equipment--unique to more hazardous activities, such as fall protection. Heat Stress Awareness--for employees working outside during summer months. Safe Lifting and Back Injury Prevention. Examples of routine training offered at multiple locations to accommodate the scheduling needs of departments include:      Defensive Driving Hazard Communication Bloodborne Pathogen Awareness Fire Extinguisher Awareness and Emergency Evacuation CPR and First Aid Provisions for departments to provide their own training due to 24-hour operations are:    Train-the-Trainer programs for Animal Care and Control Department Slips, Trips and Falls Hazard Communication Commercial Driver’s License (CDL): Several County employees are required to drive commercial vehicles to perform their duties at the County. These employees require specialized training and a CDL from Motor Vehicles to drive these vehicles. In order to minimize department down time, the Safety Division’s Fleet Safety Consultant provides on-site programs. These include:    Providing a three (3) day training program to prepare employees to take the written examination required to obtain a CDL from the MVD. Serving as a third party tester for MVD. The Fleet Safety Consultant provides approved and recognized testing services as required by the State for employees, so that they do not have to go back to MVD for the hands-on testing. Providing all CDL annual training to departments requiring CDL drivers. III-3 For FY2013, we conducted 6 classes for 30 new CDL applicants, 32 refresher classes for 140 current CDL County employees, 8 Drug & Alcohol classes for 280 CDL County employees and 23 individual State of Arizona CDL tests with a 100% pass completion. Off-Site Safety Training: Requires an off-site location due to the type of training.  Welding Safety Training and Certification -- All County departments that have cutting and welding activities require training to comply with OSHA and ANSI safety requirements. Training and certification is administered by an outside contractor.  Collision Avoidance Driving Safety -- This course is two hours of classroom driver safety and a one-hour field exercise. Employees operate vehicles through a course designed to help them become more efficient at backing, parking lot maneuvering, lane changes, and evasive maneuvers. The Safety Division also instructs various other driver safety classes such as Utility Truck, Trailer Towing Safety and Defensive Driving. For FY2013, we conducted 21 Collision Avoidance classes consisting of 168 County employees.  Defensive Driving Training – This course is required training in order to obtain a Vehicle Use Permit (VUP) and is often a recommendation for drivers who have been involved in a “Preventable” vehicle collision. For FY2013, we conducted 89 DDC classes and trained 2,870 County employees. County employees log more than 26 million miles annually and the continued decline in the number of preventable vehicle collisions is testament to the overall success of this training program.  Vehicle and Equipment Use Permit – This is based on policy A2310 and Risk Management Safety, acting as the County Manager’s Designee, processes all employee requests to operate vehicles and equipment. For FY2013, the Safety department processed 4,200 VUP applications.  CPR and First Aid - CPR and First Aid are a requirement for many positions in the County. These two courses will fulfill many of these job requirements. CPR is a skill that one never knows when they will need it, and will never know what a difference it can make until it is used. First aid is the immediate care given to an injured or suddenly ill person. It consists only of furnishing temporary assistance until competent medical care, if needed, is obtained or until the chance for recovery without medical care is assured. In FY2013, the Safety Division conducted 12 CPR and 12 First Aid classes and trained more than 325 employees. Safety Fair and Safety Bowl: The 2013 Safety Fair was a great success. Ninety-three (93) safety classes were taught with 2,528 County employees attending over the course of 3.5 days. Facilities Management won the Safety Bowl competition. Waste Resources and Recycling Management won the Big Dig. Additional Safety Strategies: The Safety Division uses a wide variety of recognized safety program techniques in addition to training to keep County employees safe. These include: III-4        Facilities and Field Inspections Departmental Program Reviews Departmental Policy and Procedure Development and Review Safety Committees Job Safety Analysis Accident investigations with corrective actions designed to minimize reoccurrence of accidents. Job observations to identify unsafe conditions. As Maricopa County continues developing safety management systems, it is necessary that each level of management take a proactive role in safety improvement. Management commitment, front-line supervision and accountability are the keys to sustain successful safety processes and reduce unsafe work practices. III-5 Environmental Division ENVIRONMENTAL DIVISION ENVIRONMENTAL DIVISION The Environmental Division of Risk Management conducts remedial investigations and takes action to minimize County environmental liability as determined by law, regulation, statute, and/or court order. The Division provides leadership in the area of pollution prevention and environmental management, and has developed a proactive assessment and action process that mitigates environmental liabilities, saving the County in the cost of remedial action and regulatory penalties. Possible environmental liability costs of known sites have been reduced from previous estimates of over $500 million for FY95-96, to approximately $8,977,180 for FY12-13. This fiscal year the Division:  Continued to cooperate with Arizona Department of Environmental Quality (ADEQ) in conducting site characterization of groundwater contamination at the Cave Creek Landfill. An Additional Characterization Work Plan was prepared and submitted to ADEQ in November 2012, outlining the remaining work to be performed at the site. Three new groundwater / multi-level soil vapor wells were installed.  Soil contamination discovered during demolition of the Durango Vehicle Wash Facility was investigated and characterized. A risk assessment was conducted and the site was deemed closed.  Continued to participate with the Hassayampa Steering Committee in working towards the remediation of the Hassayampa Superfund Site.  Completed in-house assessments and remedial oversight for industrial hygiene, indoor air quality, microbial contamination, asbestos and lead paint projects. Over 130 projects were opened, completed and closed in FY 12-13. Since the in-house service began in 2006, it continues to represent a direct savings to the County by avoiding 3 rd party consultant fees in the conservative range of $150,000 - $200,000 annually.  Rolled out new Hazard Communication Training to comply with Occupational, Safety and Health Administration’s (OSHA) recent Globally Harmonized System (GHS) amendments. Training has included: approximately 10 “train-the-trainer” classes, nearly 35 classroom sessions and 15 live webinars. The training schedule for 2014 is complete with monthly classroom sessions and monthly live webinars.  Conducted inspections of County owned and maintained drywells. Recommendations were turned over to Facilities Maintenance for required repairs and for best practices repairs. These repairs help reduce regulatory liability and general liability for the County. Several drywells were discovered that were not previously inventoried or inspected.  Assisted the Medical Examiner’s Office with the packaging and disposal of 8,400 jars containing human tissue and formalin (aqueous formaldehyde). Recommendations resulted in a significant reduction in possible employee exposures and saved over 100 employee labor hours.  Assisted Facilities Management in the control, management and disposal of 17 radiation storage containers dug up at one of their projects. Luckily, the material was long past its half-life and no radiation hazards were detected.  Assisted Facilities Management, Superior Courts, Real Estate, Maricopa County Sheriff’s Office (MCSO), Maricopa County Department of Transportation (MCDOT), Juvenile and Adult Probation, Flood Control District, Legal Defender, Environmental Services, IV-1  Equipment Services, Emergency Management, Office of Enterprise Technology ( OET), Maricopa County Attorney’s Office, Assessor, Agricultural Exchange, Women, Infants and Children (WIC), Waste Resources and Recycling, Public Health, Medical Examiner, Parks, Equipment Services and the Library District in environmental studies, hazardous waste reviews and clean-ups, and conducting indoor air quality review, asbestos and lead paint surveys. Continued to provide sound environmental compliance information to requesting departments. The Division recognizes that environmental risks are capable of being managed through risk control and prevention measures. These measures include separation of hazardous materials, effective pollution prevention and loss control techniques, redundant controls and safety mechanisms, double and triple containment of tanks and flow tubes, emergency response plans, and effective training of employees. The Division will continue to seek to implement these measures. IV-2 Administrative Division ADMINISTRATIVE DIVISION ADMINISTRATIVE DIVISION The Administrative Division is responsible for procuring the insurance policies above the County’s self-insured retention, providing certificates of insurance to County departments, preparing the annual user charges for services, preparing the annual budget and financial statements for the Risk Trust, and providing administrative support to the other divisions within the department. Included in this report is a comparison of the assets and liabilities of the Risk Trust over a three-year period, the trend of the current insurance market, a budget summary, and the financial statements through fiscal year ended June 30, 2013. Self-Insured Trust Fund Combined Balance Sheet Comparison FY11-11, FY11-12, FY12-13 Assets Liabilities Net Position Audited FY10-11 $ 63,644,422 $133,427,607 ($ 69,783,185) Audited FY11-12 $ 50,811,019 $130,582,900 ($ 79,771,881) Audited FY12-13 $37,229,341 $78,597,907 ($41,368,566) During the FY10-11 through FY12-13 period, the Risk Trust’s assets decreased $26,415,081, or 41.5%, from $63,644,422 to $37,229,341. During the same period, the Trust’s liabilities decreased $54,829,700, or 41.09%, from $133,427,607 to $78,597,907. The deficit in Risk Trust net assets is a result of a spend down of the Risk Trust fund in fiscal years when user departments were only charged for administrative costs even though claims and insurance continued to be paid by Risk Management on behalf of user departments. The Risk Trust began billing user departments for the full costs of claims and insurance and administrative costs in FY99-00. On an annual basis, the Risk Trust funding plan calculates the total Risk Management’s expenses for the fiscal year, the next year’s claims and claims related expenses and other factors. The County does not fund the Risk Trust for all reserves; however, the reserves are part of the liability calculation. Insurance Policies Risk Management continually analyzes insurance market trends. During 2013, we saw evidence the market was firming for several lines of coverage. Workers’ Compensation insurance experienced the most severe challenges through 2013 and we expect this to continue into 2014. Management liability and employment practices premiums have also seen upward pressure. We experienced mixed results in the Casualty lines with some reductions in price for well performing accounts on a very selective basis. During the first half of 2013, most accounts saw renewals come in with flat to single digit increases in premiums. Risk Management works closely with our insurance broker to aggressively pursue reasonable insurance coverages to protect the County. V-1 At the close of this fiscal year, the County’s major insurance policies are as follows: Coverage Policy Period Limits Deductible/SIR General Liability (Excess Liability) 3/1/13 – 3/1/14 $15 million $35 million $5 million SIR Law Enforcement 3/1/13 – 3/1/14 $ 5 million $5 million SIR Medical Malpractice 12/4/13 – 12/4/14 $25 million $5 million SIR Workers’ Compensation 7/1/13 – 7/1/14 $25 million $2 million SIR Property Damage 7/1/13 – 7/1/14 $500 million $100,000 per occ. Budget Summary The expenditure budget for the Risk Management Department for FY12-13 was $43,052,385, of which $2,187,856 was for personnel costs, $324,803 supplies and services, and $40,539,726 was for insurance, legal, and claims and claims related expenditures. On a percentage basis, 94.16% of Risk Management’s budget is committed to insurance, legal, claims and claim related expenditures. The revenue budget for the Risk Management Department for FY12-13 was $22,500,000, of which $22,000,000 was from user charges and $500,000 from interest earnings. On a percentage basis, 97.77% of the revenue is from user charges. These user charges are based on actuarially estimated claims payments and insurance projections Risk Management will pay on behalf of County departments. Note: The auditors have not reviewed and are not providing an opinion as to the information disclosed in the annual report. V-2 Statistics and Coverage STATISTICS AND COVERAGE TOTAL COST SUMMARY CHART FY10-11 TO FY12-13 Workers’ Compensation Paid Property Damage Reserves FY 12-13 Professional Liability Medical Malpractice General Liability Environmental Property Environmental Liability Auto Physical Damage Auto Liability Workers’ Compensation FY 11-12 Property Damage Professional Liability Medical Malpractice General Liability Environmental Property Environmental Liability Auto Physical Damage Auto Liability Workers’ Compensation FY 10-11 Property Damage Professional Liability Medical Malpractice General Liability Environmental Property Environmental Liability Auto Physical Damage Auto Liability $0 $1,000,000 $2,000,000 $3,000,000 $4,000,000 $5,000,000 $6,000,000 Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date. Due to lag time in resolution and payment of claims, the figures from FY10-11 give a truer picture as these claims have had time to mature. 2. Amounts as valued on June 30, 2013, as reported by the RiskMaster system except for Workers’ Compensation amounts as valued on June 30, 201 3, as reported by the Pinnacle system. 3. Unemployment not included. 4. Small dollar amounts may not be visible on the chart, but they are included in the data. VI-1 TOTAL COST SUMMARY TABLE FY10-11 TO FY12-13 Auto Physical Environmental Auto Liability Damage Liability FY 10-11 FY 11-12 FY 12-13 Environmental Property Damage General Liability Medical Malpractice Professional Liability Property Damage Worker’s Compensation $ Paid $1,698,006 $2,564,504 $0 $43,185 $1,425,923 $34,594 $1,241,810 $334,202 $2,510,792 Open Reserves $819,624 $0 $0 $27,812 $4,026,086 $123,515 $677,552 $94,705 $142,070 Total Incurred $2,517,630 $2,564,504 $0 $70,998 $5,452,010 $158,109 $1,919,361 $428,907 $2,652,862 $ Paid $106,598 $370,573 $0 $0 $195,860 $44,312 $9,825 $172,126 $2,900,937 Open Reserves $117,343 $26,596 $0 $2 $3,215,319 $673,075 $0 $9,601 $554,779 Total Incurred $223,941 $397,169 $0 $2 $3,411,179 $717,387 $9,825 $181,727 $3,455,716 $ Paid $189,725 $500,928 $0 $0 $52,717 $4,096 $16,165 $137,463 $1,419,366 Open Reserves $244,139 $150,321 $0 $35,000 $716,027 $1,238,952 $68,761 $393,257 $583,453 Total Incurred $433,864 $651,248 $0 $35,000 $768,744 $1,243,048 $84,926 $530,721 $2,002,819 Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date. Due to lag time in resolution and payment of claims, the figures from FY10-11 give a truer picture as these claims have had time to mature. 2. Amounts as valued on June 30, 2013, as reported by the RiskMaster system except for Workers’ Compensation amounts as valued on June 30, 2013, as reported by the Pinnacle system. 3. Unemployment not included. 4. The totals are derived using both dollars and cents. The cents are removed for presentation purposes and all dollar amounts are rounded to the nearest dollar. VI-2 TOTAL CLAIMS SUMMARY TABLE FY10-11 TO FY12-13 FY10-11 FY11-12 FY12-13 # Claims $ Paid # Claims $ Paid # Claims $ Paid ADULT PROBATION 99 $104,163 104 $124,353 121 $101,214 AIR QUALITY 23 $12,006 27 $24,267 21 $15,722 ANIMAL CONTROL 139 $86,903 148 $101,079 142 $68,335 CLERK OF SUPERIOR COURT 41 $111,473 43 $35,302 50 $26,639 CORRECTIONAL HEALTH 77 $75,674 149 $134,203 132 $70,312 COUNTY ASSESSOR 16 $36,717 25 $26,939 18 $60,695 COUNTY ATTORNEY 85 $1,484,815 88 $153,356 53 $32,310 ELECTIONS 17 $33,354 10 $13,273 15 $4,114 ENVIRONMENTAL SERVICES 70 $95,090 54 $17,535 64 $164,572 EQUIPMENT SERVICES 42 $329,193 8 $1,777 10 $2,954 FACILITIES MANAGEMENT 146 $474,356 37 $74,601 48 $88,902 FLOOD CONTROL DISTRICT 67 $18,860 38 $139,045 34 $42,113 HUMAN SERVICES 50 $32,813 44 $61,856 59 $34,160 JUSTICE COURTS 23 $13,511 25 $4,764 2 $383 JUVENILE PROBATION 162 $258,889 242 $320,226 146 $149,520 MCDOT 258 $356,226 169 $127,348 122 $98,578 MEDICAL EXAMINER 37 $22,960 22 $34,470 48 $24,205 NON-JURISDICTIONAL 32 $3,469 40 $424 34 $0 PARKS AND RECREATION 32 $76,092 22 $178,392 12 $7,900 PUBLIC DEFENDER 28 $16,532 37 $31,702 23 $8,417 PUBLIC HEALTH 66 $229,116 69 $70,616 47 $37,826 1124 $3,899,535 1469 $1,639,602 1357 $939,977 TRIAL COURTS 62 $52,122 72 $131,604 67 $74,639 LIBRARY DISTRICT 16 $21,057 25 $62,206 21 $11,495 ALL OTHERS 100 $310,086 96 $187,253 87 $66,879 2812 $8,155,011 3063 $3,696,194 2733 $2,131,861 Department SHERIFF TOTAL Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY10-11 give a truer picture of the cost of these claims as they have had time to mature. 2. Number of claims represents the number of claims for the year in which the event occurred. 3. Amounts as valued on June 30, 2013, as reported by the RiskMaster system except for Workers’ Compensation amounts as valued on June 30, 2013, as reported by the Pinnacle system. 4. Unemployment not included. 5. All dollar amounts are rounded to the nearest dollar. The totals are first derived from the non-rounded amounts then rounded. VI-3 TOTAL NUMBER OF CLAIMS SUMMARY CHART F¥10-11 TO F¥12-13 FY 10-11 FY 11-12 FY 12-13 52 216 4 24354 • Auto Physical Damage FY 10-11 to FY 12-13 • Automobile Liability •Environmental Liability •Environmental Property Damage •General Liability •Medical Malpractice •Professional Liability •Property •Workers' Compensation Notes: Unemployment not included. Vl-4 TOTAL NUMBER OF CLAIMS SUMMARY TABLE FY10-11 TO FY12-13 FY 10-11 FY 11-12 FY 12-13 AUTO PHYSICAL DAMAGE 848 396 335 AUTOMOBILE LIABILITY 102 69 52 ENVIRONMENTAL LIABILITY 0 0 0 ENVIRONMENTAL PROPERTY DAMAGE 1 1 1 GENERAL LIABILITY 354 301 238 MEDICAL MALPRACTICE 24 45 51 PROFESSIONAL LIABILITY 4 3 4 PROPERTY DAMAGE 216 139 106 WORKERS’ COMPENSATION 846 1050 921 TOTAL 2395 2004 1708 Notes: 1. 2. 3. 4. Number of claims paid represents the amount of claims for the year in which the event occurred. Unemployment not included. Small dollar amounts may not be visible on the chart, but they are included in the data. The Environmental Liability, Environmental Property Damage was previously not included in the report. The Professional Liability types were previously included with the General Liability Claim Type. This FY is the first year we have provided the data broken out separately. VI-5 AUTO LIABILITY LOSS SUMMARY FY10-11 TO FY12-13 FY10-11 FY11-12 FY12-13 # Claims $ Paid # Claims $ Paid # Claims $ Paid ADULT PROBATION 4 $0 2 $0 3 $90 AIR QUALITY 1 $0 1 $3,067 1 $1,075 ANIMAL CONTROL 2 $750 1 $0 4 $5,209 CLERK OF SUPERIOR COURT 1 $0 0 $0 0 $0 CONSTABLES 2 $5,333 1 $591 0 $0 ENVIRONMENTAL SERVICES 5 $4,437 2 $2,417 8 $123,776 EQUIPMENT SERVICES 0 $0 0 $0 1 $1,125 FACILITIES MANAGEMENT 6 $34,505 1 $6,900 0 $0 FLOOD CONTROL DISTRICT 0 $0 2 $2,295 0 $0 JUSTICE COURTS 0 $0 1 $1,843 0 $0 JUVENILE PROBATION 1 $0 2 $0 0 $0 LEGAL DEFENDER 1 $1,089 0 $0 0 $0 LIBRARY DISTRICT 2 $6,278 0 $0 0 $0 MCDOT 13 $82,741 11 $28,776 2 $10,768 MEDICAL EXAMINER 0 $0 3 $9,260 0 $0 OFFICE OF ENTERPRISE TECH 0 $0 1 $4,783 0 $0 PARKS AND RECREATION 1 $806 0 $0 0 $0 PLANNING AND DEVELOPMENT 0 $0 3 $3,490 0 $0 PUBLIC HEALTH 2 $0 4 $13,021 2 $1,539 RISK MANAGEMENT 0 $0 1 $718 0 $0 SHERIFF 58 $1,559,658 26 $29,438 25 $46,143 SUPERINTENDENT OF SCHOOLS 1 $2,408 0 $0 0 $0 ALL OTHERS 2 $0 7 $0 6 $0 102 $1,698,006 69 $106,598 52 $189,725 Department TOTALS Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY10-11 give a truer picture of the cost of these claims as they have had time to mature. 2. Number of claims represents the number of claims for the year in which the event occurred. 3. Amounts as valued on June 30, 2013, as reported by the RiskMaster system. 4. All dollar amounts are rounded to the nearest dollar. The totals are first derived from the non-rounded amounts then rounded. VI-6 AUTO PHYSICAL DAMAGE SUMMARY FY10-11 TO FY12-13 FY10-11 FY11-12 FY12-13 # Claims $ Paid # Claims $ Paid # Claims $ Paid ADULT PROBATION 42 $50,742 30 $5,167 25 $15,299 AIR QUALITY 9 $4,564 5 $6,695 6 $10,718 ANIMAL CONTROL 35 $1,491 16 $178 18 $9,391 CLERK OF SUPERIOR COURT 4 $0 2 $1,613 1 $0 CONSTABLES 8 $10,363 6 $19,312 4 $2,723 COUNTY ATTORNEY 15 $14,250 6 $4,620 8 $5,809 ELECTIONS DEPARTMENT 2 $8,154 0 $0 1 $0 ENVIRONMENTAL SERVICES 29 $15,374 16 $9,751 26 $150,644 EQUIPMENT SERVICES 16 $47,623 4 $0 1 $0 FACILITIES MANAGEMENT 45 $47,466 7 $15,888 2 $0 FLOOD CONTROL DISTRICT 49 $9,401 14 $5,622 13 $35,060 HUMAN SERVICES 5 $116 0 $0 2 $100 JUVENILE PROBATION 16 $803 8 $5,507 7 $6,025 LEGAL DEFENDER 3 $3,082 0 $0 0 $0 LIBRARY DISTRICT 3 $12,078 2 $111 2 $907 132 $201,259 41 $50,448 30 $40,661 OFFICE OF ENTERPRISE TECH 3 $458 3 $8,452 1 $0 PARKS AND RECREATION PLANNING AND DEVELOPMENT 14 $42,671 1 $0 0 $0 2 $5,522 8 $11,178 1 $694 PUBLIC HEALTH 13 $9,795 8 $17,290 5 $2,039 RISK MANAGEMENT 3 $0 2 $0 1 $1,242 385 $2,068,860 198 $184,338 175 $214,091 SUPERINTENDENT OF SCHOOLS 2 $5,279 0 $0 0 $0 TRIAL COURTS 3 $3,789 2 $0 0 $0 ALL OTHERS 10 $1,364 17 $24,402 6 $5,524 TOTALS 848 $2,564,504 396 $370,573 335 $500,928 Department MCDOT SHERIFF Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY10-11 give a truer picture of the cost of these claims as they have had time to mature. 2. Number of claims represents the number of claims for the year in which the event occurred. 3. Amounts as valued on June 30, 2013, as reported by the RiskMaster system. 4. All dollar amounts are rounded to the nearest dollar. The totals are first derived from the non-rounded amounts then rounded. VI-7 ENVIRONMENTAL PROPERTY DAMAGE FY10-11 TO FY12-13 FY10-11 FY11-12 FY12-13 # Claims $ Paid # Claims $ Paid # Claims $ Paid EQUIPMENT SERVICES 1 $43,185 0 $0 0 $0 FACILITIES MANAGEMENT 0 $0 1 $0 0 $0 RISK MANAGEMENT 0 $0 0 $0 1 $0 TOTALS 1 $43,185 1 $0 1 $0 Department Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY10-11 give a truer picture of the cost of these claims as they have had time to mature. 2. Number of claims represents the number of claims for the year in which the event occurred. 3. Amounts as valued on June 30, 2013, as reported by the RiskMaster system. 4. All dollar amounts are rounded to the nearest dollar. The totals are first derived from the non-rounded amounts then rounded. VI-8 GENERAL LIABILITY LOSS SUMMARY FY10-11 TO FY12-13 FY10-11 FY11-12 FY12-13 # Claims $ Paid # Claims $ Paid # Claims $ Paid ADULT PROBATION 3 $0 4 $0 0 $0 ANIMAL CONTROL 6 $1,832 9 $1,443 12 $15,051 BOARD OF SUPERVISORS CLERK 1 $0 0 $0 0 $0 CORRECTIONAL HEALTH 2 $5,223 1 $0 0 $0 COUNTY ATTORNEY 38 $82,512 27 $0 7 $0 COUNTY ATTORNEY CIVIL 4 $134,044 1 $0 0 $0 COUNTY MANAGERS OFFICE 4 $43,906 0 $0 0 $0 ELECTIONS DEPARTMENT 1 $0 0 $0 0 $0 ENVIRONMENTAL SERVICES 4 $389 1 $0 0 $0 FACILITIES MANAGEMENT 2 $230,178 3 $3,500 4 $0 FLOOD CONTROL DISTRICT 7 $188 2 $0 5 $530 HUMAN RESOURCES 2 $5,637 1 $4,400 0 $0 JUSTICE COURTS 8 $15 4 $1,348 1 $383 LEGAL DEFENDER 2 $28,000 2 $8,069 1 $0 MCDOT 43 $41,908 25 $3,149 20 $0 MEDICAL EXAMINER 4 $0 2 $10,330 1 $0 PUBLIC DEFENDER 16 $318 15 $2,318 5 $773 PUBLIC FIDUCIARY 1 $0 4 $0 1 $0 PUBLIC HEALTH 1 $0 5 $12,800 1 $0 RECORDER 2 $73,020 1 $35,000 0 $0 RISK MANAGEMENT 6 $50,177 0 $0 0 $0 149 $728,399 129 $113,003 137 $35,980 SUPERINTENDENT OF SCHOOLS 1 $0 0 $0 0 $0 TRIAL COURTS 11 $180 13 $0 6 $0 ALL OTHERS 36 $0 52 $500 37 $0 TOTALS 354 $1,425,923 301 $195,860 238 $52,717 Department SHERIFF Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY10-11 give a truer picture of the cost of these claims as they have had time to mature. 2. Number of claims represents the number of claims for the year in which the event occurred. 3. Amounts as valued on June 30, 2013, as reported by the RiskMaster system. 4. All dollar amounts are rounded to the nearest dollar. The totals are first derived from the non-rounded amounts then rounded. VI-9 MEDICAL MALPRACTICE LOSS SUMMARY FY11-12 TO FY12-13 FY10-11 FY11-12 FY12-13 # Claims $ Paid # Claims $ Paid # Claims $ Paid CORRECTIONAL HEALTH 24 $34,594 42 $44,312 48 $4,096 NON-JURISDICTIONAL 0 $0 3 $0 3 $0 TOTALS 24 $34,594 45 $44,312 51 $4,096 Department Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY10-11 give a truer picture of the cost of these claims as they have had time to mature. 2. Number of claims represents the number of claims for the year in which the event occurred. 3. Amounts as valued on June 30, 2013, as reported by the RiskMaster system. 4. All dollar amounts are rounded to the nearest dollar. The totals are first derived from the non-rounded amounts then rounded. VI-10 PROFESSIONAL LIABILITY LOSS SUMMARY FY10-11 TO FY12-13 FY10-11 FY11-12 FY12-13 # Claims $ Paid # Claims $ Paid # Claims $ Paid COUNTY ATTORNEY 3 $1,234,717 3 $9,825 3 $12,240 LEGAL DEFENDER 1 $7,093 0 $0 1 $3,925 TOTALS 4 $1,241,810 3 $9,825 4 $16,165 Department Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY10-11 give a truer picture of the cost of these claims as they have had time to mature. 2. Number of claims represents the number of claims for the year in which the event occurred. 3. Amounts as valued on June 30, 2013, as reported by the RiskMaster system. 4. All dollar amounts are rounded to the nearest dollar. The totals are first derived from the non-rounded amounts then rounded. VI-11 PROPERTY DAMAGE LOSS SUMMARY FY10-11 TO FY12-13 FY10-11 FY11-12 FY12-13 # Claims $ Paid # Claims $ Paid # Claims $ Paid ADULT PROBATION 2 $23,915 0 $0 2 $544 AIR QUALITY 4 $0 1 $0 2 $0 ANIMAL CONTROL 8 $0 8 $0 3 $0 CORRECTIONAL HEALTH 0 $0 1 $0 0 $0 COUNTY ASSESSOR 0 $0 1 $500 0 $0 COUNTY ATTORNEY 1 $1,151 0 $0 0 $0 ELECTIONS DEPARTMENT 0 $0 0 $0 1 $500 ENVIRONMENTAL SERVICES 1 $0 3 $0 1 $1,534 EQUIPMENT SERVICES 1 $6,075 0 $0 0 $0 FACILITIES MANAGEMENT 96 $196,306 13 $51,611 27 $78,368 FLOOD CONTROL DISTRICT 4 $1,712 5 $4,554 4 $1,252 HUMAN SERVICES 3 $0 1 $0 1 $0 JUVENILE PROBATION 0 $0 1 $0 0 $0 LIBRARY DISTRICT 0 $0 2 $0 0 $0 MCDOT 45 $6,412 64 $314 36 $12,058 MEDICAL EXAMINER 1 $1,208 0 $0 0 $0 OFFICE OF ENTERPRISE TECH 2 $0 3 $18,148 0 $0 PARKS AND RECREATION 3 $7,273 5 $52,686 0 $0 PUBLIC HEALTH 7 $51,430 6 $739 4 $11,450 SHERIFF 35 $38,721 21 $40,331 20 $31,107 TRIAL COURTS 1 $0 1 $472 3 $651 WASTE CONTROL 2 $0 1 $2,773 1 $0 ALL OTHERS 0 $0 2 $0 1 $0 216 $334,202 139 $172,126 106 $137,463 Department TOTALS Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY10-11 give a truer picture of the cost of these claims as they have had time to mature. 2. Number of claims represents the number of claims for the year in which the event occurred. 3. Amounts as valued on June 30, 2013, as reported by the RiskMaster system. 4. All dollar amounts are rounded to the nearest dollar. The totals are first derived from the non-rounded amounts then rounded. VI-12 UNEMPLOYMENT LOSS SUMMARY – PAID IN YEAR FY10-11 TO FY12-13 FY10-11 FY11-12 FY12-13 $ Paid $ Paid $ Paid ADULT PROBATION $41,086.72 $50,375.43 $44,095.35 AIR QUALITY $58,125.93 $43,241.89 $5,036.73 ASSESSOR $27,167.42 $8,880.00 $10,671.90 CLERK OF SUPERIOR COURT $45,545.31 $32,348.84 $49,308.95 CORRECTIONAL HEALTH $70,487.32 $53,198.19 $32,609.50 COUNTY ATTORNEY $41,940.32 $39,004.32 $39,708.74 ELECTIONS $50,200.55 $34,192.31 $18,237.46 EMPLOYEE HEALTH INITIATIVES $6,720.00 $0 $0 ENVIRONMENTAL SERVICES $13,068.56 $7,930.53 $6,674.65 HEALTH CARE PROGRAMS $10,080.00 $480.00 $0.00 HUMAN SERVICES $189,162.32 $158,192.70 $108,495.46 JUSTICE COURTS $24,597.83 $21,625.96 $20,902.20 JUVENILE PROBATION $74,043.66 $42,782.55 $14,470.99 LIBRARY $8,416.84 $13,722.35 $1,259.31 PLANNING & DEVELOPEMENT $28,319.98 $0 $0 PUBLIC DEFENDER $13,830.94 $4,363.13 $6,976.09 PUBLIC FIDUCIARY $7,440.00 -$220.00 $0.00 PUBLIC HEALTH $74,031.42 $59,215.35 $45,463.92 RECORDER $14,983.88 $6,530.98 -$6,278.84 RESEARCH & REPORTING $8,247.19 $1,307.59 $0 SCHOOLS $12,695.76 $3,524.64 $7,306.50 SHERIFF $76,743.07 $72,493.03 $64,911.20 TRIAL COURTS $121,527.61 $49,071.70 $50,486.89 WORKFORCE MGT & DEVELOPMENT $11,005.52 $0 $0 ALL OTHERS $461,155.67 $149,738.36 $80,713.33 $1,490,623.82 $851,999.85 $601,050.33 Department TOTALS Notes: 1. Dollars paid represents the amount paid for the fiscal year. There are no reserves for unemployment. 2. Amounts as valued on June 30, 2013, as reported by the Advantage Financial System. VI-13 WORKERS’ COMPENSATION LOSS SUMMARY FY10-11 TO FY12-13 FY10-11 FY11-12 FY12-13 # Claims $ Paid # Claims $ Paid # Claims $ Paid ADULT PROBATION 29 $29,506 35 $119,186 45 $85,370 AIR QUALITY 6 $7,442 9 $17,572 5 $5,004 ANIMAL CARE & CONTROL 47 $83,581 43 $99,457 41 $43,892 ASSESSOR 10 $36,217 12 $26,439 9 $60,695 CLERK OF SUPERIOR COURT 26 $111,473 19 $33,688 23 $26,639 CORRECTIONAL HEALTH 28 $35,857 51 $89,891 39 $66,216 COUNTY ATTORNEY 14 $17,337 18 $135,488 17 $14,261 ELECTIONS 12 $25,200 4 $13,273 4 $3,614 ENVIRONMENTAL SERVICES 20 $79,327 17 $7,784 17 $12,394 EQUIPMENT SERVICES 14 $232,310 2 $1,777 4 $1,828 FLOOD CONTROL DISTRICT 3 $7,560 8 $128,869 7 $5,271 HUMAN SERVICES 28 $32,697 20 $61,856 26 $34,060 JUSTICE COURTS 8 $13,496 10 $1,574 0 $0 JUVENILE PROBATION 90 $258,085 110 $314,719 65 $143,495 LEGAL DEFENDER 3 $51,511 0 $0 0 $0 LIBRARY DISTRICT 7 $8,979 9 $61,595 9 $10,588 MEDICAL EXAMINER 19 $21,597 7 $9,746 22 $23,070 PARKS & RECREATION 8 $26,148 7 $125,706 6 $7,900 PUBLIC DEFENDER 8 $16,214 8 $20,553 8 $7,645 PUBLIC HEALTH 31 $167,892 24 $39,787 16 $24,337 SHERIFF 356 $1,063,555 562 $1,301,931 480 $658,800 SUPERIOR COURT 29 $48,154 25 $131,131 28 $73,988 MCDOT 25 $106,646 20 $73,438 16 $45,858 TREASURER 3 $4,166 0 $0 1 $912 ALL OTHERS 22 $25,843 30 $85,476 33 $63,528 TOTALS 846 $2,510,792 1050 $2,900,937 921 $1,419,366 Department Notes: 1. Dollars paid listed above represents payments on claims by event date, not actual payment date, and does not include RBNP or IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY10-11 give a truer picture of the cost of these claims as they have had time to mature. 2. Number of claims represents the number of claims for the year in which the event occurred. 3. Amounts are as valued on June 30, 2013, as reported by the Pinnacle system. 4. All dollar amounts are rounded to the nearest dollar. The totals are first derived from the non-rounded amounts then rounded. VI-14