Pima County Community Development and Neighborhood Conserva on Department Outside Agency Program ‐ Outside Agency Overview ‐ The Board of Supervisors allocates General Funds provided through the Outside Agency Program to address the most cri cal needs throughout the County, targe ng services to underserved and economically disadvantaged popula ons and communi es Table of Contents 2‐4 Client Demographics 5 Spotlight on OA Commi ee Process 5‐12 Outputs By Service Category 13 Outside Agency Accomplishments 14 Outside Agency Obstacles/Barriers 15 Program Highlights Fiscal Year 2009‐2010 Annual Impact Report Client Demographics Service Categories Paren ng and Family Support 328 1023 940 3243 14699 Homeless 634 330 2320 187 40 3279 130 6920 Persons With Disabili es 1561 235 617 916 103 1819 2410 7661 Low to Moderate Income (≤ 80% Median Income) 4867 3649 45263 1140 1878 5059 9046 70902 Age Group (0‐17) 2568 7793 15685 494 1580 684 2561 31365 Age Group (18‐59) 6339 2219 25334 266 2202 4312 7923 48595 Age Group (60 +) 1076 230 5560 1218 5 529 4673 13291 Age Unknown 141 18 46 16984 17767 Total Number of Clients Served 578 General Services 5944 Community Support Emergency Food and Clothing 904 Senior Support Youth and Young Adult 2317 Support Services, Domes c Violence, Foreclosure Counseling Female head of Household FY 09‐10 Clients Served by Service Category Support Services 1986 3805 5571 Youth and Young Adult 32141 47157 Emergency Food and Clothing Senior Support Parenting and Family Support Community Support General Services 10124 10242 2 Client Demographics Number of Clients Served per Quarter 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr 14000 12000 10000 8000 6000 4000 2000 0 Number of Clients served n Ge a er es vic er t lS or pp Su Total Number of Clients Served General Services Community Support 102 t or 6671 pp 1538 ity un 63 m m Unincorporated Pima County Co 102 Paren ng and Family Support 9659 6771 Su ng hi 1285 5991 rt Senior Support 15628 235 ot Cl 2196 Rural & 333 1884 o pp d oo 96398 41386 Su 29945 4251 g in nt r io lt Emergency Food and Clothing 5238 9889 3805 Urban re Pa n Se du es vic gA F cy r Se un Yo rt Youth and Young Adult Support Services, Domes c Violence, Foreclosure Counseling 3 n ge er po h/ ut Em Yo p Su Service Category Client Demographics By Area Client Demographics Fy 09‐10 Clients Served by Age Group 31365 0‐17 18‐59 60+ Unknown 17767 48595 13291 FY 09‐10 Clients Served by Quarter 20000 15000 10000 Male Female 5000 0 1st Qtr 2nd Qtr 3rd Qtr 4 4th Qtr Spotlight on the OA Committee Process The Pima County Outside Agency program provides funding to non‐profit en es to serve economically and socially disadvantaged popula ons through social service programs. The Pima County Board of Supervisors estab‐ lishes funding limits for the program and grants are awarded to agencies through a public commi ee process. The Outside Agency Community Advisory Commi ee, with members appointed by the Board of Supervisors and County Administrator, meet to review applica ons and determine funding priori es. The recommenda on process begins in the Fall with final recommenda ons provided to the Board of Supervisors in May. Programs are funded in service categories, and the amount of funding for each service category is determined by the community’s most cri cal needs, and by which service categories will provide the greatest impact. The com‐ mi ee’s funding priori es for fiscal year 2010‐2011 include: Basic Needs, Safety, Quality of Life, and Support Ser‐ vices. The minimum award granted to individual agencies is $15,000, and in the coming fiscal year the Outside Agency program will provide over $3.6 million in funding for social service programs. The following is a list of the current Outside Agency Community Advisory Commi ee members: Commi ee Member Date Appointed Appointed By Corey Smith October 2006 Anne Day Michael Lundin April 2010 Ramon Valadez Pam Moseley April 2010 Sharon Bronson Jeannine Mor mer February 2010 Ray Carrol Rosalva Bullock February 2010 Richard Elias Colin Zimmerman June 2008 Chuck Huckelberry Outputs by Service Category Support Services: Domes c Violence, Shelter, Foreclosure Counseling Output Unit Projected Units Projected Beneficiaries Actual Units Actual Beneficiaries Case Management Hours 60 5 Households 71 6 Households Case Management Hours 3262 1730 Individuals 4862 3233 Individuals Community Informa on Electronic Media Items 520 20 Agencies 1145 310 Agencies Community Informa on Events 11 11 Group Contacts 16 12 Group Contacts 5 Primavera Founda on Outputs by Service Category Support Services: Domes c Violence, Shelter, Foreclosure Counseling Output Unit Projected Units Projected Beneficiaries Actual Units Actual Beneficiaries Community Informa on Print Media Items 15 30 Agencies 66 59 Agencies Crisis Interven on/ Advocacy Hours 63 30 Individuals 119 47 Individuals Financial Assistance Dollars 17699 24 Households 17699 20 Households Financial Assistance Dollars 16038 87 Individuals 16156 86 Individuals Financial Assistance / Educa on Hours 40 5 Individuals 36 9 Individuals Food Assistance Boxes 2409 756 Individuals 2897 635 Individuals Food Assistance Congregate Meals 468 11 Individuals 507 12 Individuals Individual Support Hours 120 6 Households 138 22 Households Material Assistance Items 6742 984 Individuals 6082 767 Individuals Outreach Contacts 4 16 Households 19 155 Households Professional Services Events 12 48 Households 24 542 Households Professional Services Hours 192 8 Individuals 200 21 Individuals Referral/ Informa on Calls 1200 10 Individuals 1895 48 Individuals Referral/ Informa on Referrals 120 40 Individuals 781 701 Individuals Screening/ Assessment Appoint‐ ments 350 240 Individuals 846 721 Individuals Screening/ Assessment Screenings 113 83 Individuals 239 100 Individuals Shelter Nights 575 178 Households 4819 255 Households Shelter Nights 2610 99 Individuals 2271 74 Individuals 6 Tucson Metropolitan Ministries: Family Journey Program Outputs by Service Category Support Services: Domes c Violence, Shelter, Foreclosure Counseling Output Unit Projected Units Projected Beneficiaries Actual Units Actual Beneficiaries Training / Skill Development Hours 1396 350 Individuals 1454 377 Individuals Training ‐ Volunteers/ Professionals Hours 845 130 Individuals 748 138 Individuals Transporta on Assistance Trips 400 80 Individuals 648 230 Individuals New Beginnings for Women and Children Youth and Young Adult Output Unit Projected Units Projected Beneficiaries Actual Units Actual Beneficiaries Case Management Hours 2388 90 Individuals 1706 90 Individuals Child Care Hours 28739 79 individuals 22303 111 Individuals Crisis Interven on/ Advocacy Hours 900 60 Individuals 1100 78 Individuals Financial Assistance Dollars 2800 28 Households 2386 6 Households Financial Assistance Dollars 57524 70 Individuals 34453 114 Individuals Group Support Hours 6836 396 Individuals 6603 306 Individuals Individual Support Hours 110 31 Individuals 67 26 Individuals Mentoring Hours 14461 96 Individuals 23473 227 Individuals Outreach Contacts 490 160 Individuals 388 195 Individuals Professional Services Hours 40 21 Households 0 0 Households Professional Services Hours 1271 127 Individuals 1506 145 Individuals Pro Social Ac vi es Events 2224 218 Individuals 2584 205 Individuals Pro Social Ac vi es Hours 33403 2050 Individuals 22917 3495 Individuals Respite Hours 675 15 Individuals 675 15 Individuals 7 Sahuaro Girl Scout Council: Community Girl Scou ng for Underserved Girls Outputs by Service Category Youth and Young Adult Output Unit Projected Units Projected Beneficiaries Actual Units Actual Beneficiaries Screening/ Assessment Screenings 200 200 Individuals 44 103 Individuals Service Learning Ac vi es Hours 18340 849 Individuals 21472 1618 Individuals Training ‐ Skill Development Hours 11671 1833 Individuals 12654 2318 Individuals Training ‐ Volunteers/ Professionals Hours 1000 47 Individuals 466 45 Individuals Tutoring/ Academ‐ ic Assistance Hours 42217 311 Individuals 60445 452 Individuals Tu Nidito: Children to Children Grief Support Program Emergency Food and Clothing Output Unit Projected Units Projected Beneficiaries Actual Units Actual Beneficiaries Case Management Hours 720 20 Individuals 722 20 Individuals Food Assistance Boxes 3201 1055 Individuals 7582 2144 Individuals Food Assistance Congregate Meals 60000 1000 Individuals 44674 2676 Individuals Food Assistance Meals Provided 10000 65 Households 11474 124 Households Food Assistance Pounds 733000 247 Agencies 643013 261 Agencies Food Assistance Pounds 1148500 19114 Individuals 1388011 19606 Agencies Individual Support Hours 2080 180 Group Contacts 2064 149 Group Contacts Material Assistance Items 14200 350 Households 39401 400 Households Material Assistance Items 8815 2515 Individuals 27618 2980 Individuals Referral/ Informa on Referrals 475 475 Individuals 909 460 Individuals Training ‐ Skill Development Hours 6000 20 Individuals 6003 20 Individuals 8 Catalina Community Services: Emergency Food Bank Outputs by Service Category Senior Support Services Output Unit Projected Units Projected Beneficiaries Actual Units Actual Beneficiaries Case Management Hours 864 18 Individuals 678 17 Individuals Crisis Interven on/ Advocacy Hours 308 308 Individuals 1023 313 Individuals Food Assistance Congregate Meals 102603 410 Individuals 17133 519 Individuals Food Assistance Meals Provided 21075 138 Individuals 19472 185 Individuals Individual Support Hours 609 4 Individual Contacts 609 4 Individual Contacts Material Assistance Items 2669 43 Individuals 2050 59 Individuals Personal Care Assistance Hours 9360 28 Individuals 116 29 Individuals Pro Social Ac vi es Hours 195 8 Individuals 195 8 Individuals Referral/ Informa on Referrals 150 150 Individuals 81 67 Individuals Training ‐ Volunteers/ Professionals Hours 882 29 Individuals 1118 34 Individuals Transporta on Assistance Trips 4445 93 Individuals 4420 134 Individuals Tutoring/ Academic Assistance Hours 4860 162 Individuals 5057 373 Individuals Mobile Meals of Tucson Paren ng and Family Support Output Unit Projected Units Projected Beneficiaries Actual Units Actual Beneficiaries Child Care Hours 5125 10 Individuals 15763 47 Individuals Financial Assistance Dollars 2000 15 Households 2000 19 Households Group Support Hours 108 98 Individuals 129 195 Individuals Individual Support Hours 88 11 Individuals 133 39 Individuals 9 Catholic Community Services: Child Care for the Working Poor Outputs by Service Category Paren ng and Family Support Output Unit Projected Units Projected Beneficiaries Actual Units Actual Beneficiaries Outreach Contacts 800 800 Individuals 1172 1172 Individuals Professional Services Hours 216 14 Households 456 41 Households Screening/ Assessment Screenings 1046 1046 Individuals 1102 1102 Individuals Training ‐ Parent Skills Hours 896 220 Individuals 756 172 Individuals Training ‐ Skill Development Hours 288 72 Individuals 372 93 Individuals Casa De Los Ninos: Great Beginnings Community Support Output Unit Projected Units Projected Beneficiaries Actual Units Actual Beneficiaries Case Management Hours 400 50 Households 683 164 Households Community Informa on Events 5 5 group Contacts 5 5 Group Contacts Group Support Hours 684 144 Individuals 709 142 Individuals Individual Support Hours 150 37 Individuals 180 108 Individuals Material Assistance Items 393 393 Individuals 449 244 Individuals Mini Grants Dollars 11975 20 Agencies 11975 19 Agencies Outreach Contacts 14 14 Individuals 21 30 Individuals Professional Services Hours 48 23 Households 60 23 Households Professional Services Hours 2254 369 Individuals 1942 320 Individuals Training ‐ Skill Development Hours 1230 46 Individuals 1758 129 Individuals Training ‐ Volunteers/ Professionals Hours 76 32 Individuals 82 220 Individuals 10 Southern AZ Associa on for the Visually Impaired: Adjustment to Blindness Outputs by Service Category Community Support Output Transporta on Assistance Unit Trips Projected Units Projected Beneficiaries Actual Units Actual Beneficiaries 945 53Individuals 864 44 Individuals Southern Arizona Legal Aid General Services Output Unit Projected Units Projected Beneficiaries Actual Units Actual Beneficiaries Case Management Hours 3240 57 Individuals 3254 112 Individuals Community Informa on Electronic Media Items 3 150000 Individual Contacts 4 160500 Individual Contacts Community Informa on Events 21 550 Individual Contacts 15 376 Individual Contacts Community Informa on Events 38 2175 Individuals 90 3661 Individuals Community Informa on Print Media Items 5412 14074 Individuals 6780 16659 Individuals Food Assistance Congregate Meals 2608 16 Individuals 2273 16 Individuals Food Assistance Meals Provided 7800 195 Individuals 4564 217 Individuals Individual Support Contacts 270 270 Individuals 265 256 Individuals Individual Support Hours 3813 2555 Individuals 4694 3190 Individuals Material Assistance Items 345 260 Individuals 659 256 Individuals Mini Grants Dollars 6450 8 Agencies 6450 9 Agencies Outreach Contacts 65 65 Group Contacts 126 59 Group Contacts 11 United Way of Southern Arizona and Tucson: PRO Neighborhoods Outputs by Service Category General Services Output Unit Projected Units Projected Beneficiaries Actual Units Actual Beneficiaries Outreach Contacts 2932 466 Individual Contacts 2932 680 Individual Contacts Outreach Contacts 6684 3392 Individuals 25422 12388 Individuals Outreach Events 18 2330 Individuals 16 973 Individuals Professional Services Contacts 2775 1010 Individuals 2915 1572 Individuals Professional Services Hours 1595 500 Individuals 1860 531 Individuals Referral/ Informa on Hours 134 67 Individual Contacts 125 67 Individual Contacts Referral/ Informa on Referrals 94 94 Individual Contacts 125 125 Individual Contacts Respite Hours 605 4 Individuals 441 4 Individuals Screening/ Assessment Screenings 1280 705 Individuals 1449 864 Individuals Service Learning Ac vi es Hours 27332 189 Individuals 24644 491 Individuals Training ‐ Skill Development Hours 19788 4440 Individuals 13205 7091 Individuals Training ‐ Volunteers/ Professionals Hours 3589 806 Individuals 6406 1452 Individuals 12 Southern Arizona Buffelgrass Coordina on Center Outside Agency Accomplishments In their annual reports, agencies describe outcomes that they have accomplished during the 09‐10 fiscal year. The following are examples of the outstanding accomplishments made by these agencies: Arizona Youth Partnership Rural A er School Program “In the third quarter staff at both sites have implemented a fitness/ nutri on component to the program. Youth in Ajo are par cipa ng in the Why Weight to Shape Up? Program in partnership with the Pima County Health Department. This program teaches youth the importance of self esteem, exercise and healthy ea ng choices. The youth in this program have also planted a vegetable garden as part of their healthy ea ng efforts.” Interna onal Sonoran Desert Alliance Ajo Las Artes “Our greatest and most exci ng success this year was a community mee ng called “Sharing in Ajo’s Future.” At this mee ng a group of volun‐ teers got together to brainstorm ways to raise money for Las Artes, and our graduates told their compelling stories and discussed aspects of the program with the community at large. As a result of this mee ng we re‐ ceived a dona on from our local quil ng group, the Ajo peace makers, and gained one of our Border Patrol agents as a devoted weekly volun‐ teer.” Our Family Services House of Neighborly Service Senior Support Program “Other support this year included Lupe Salas from PCVOA providing tax filing assistance in January and February. Also, Gospel Rescue opened a fresh produce market at the beginning of February, and as a result our seniors are receiving fresh vegetables every Thursday. In addi on to this, Gospel Rescue also helps us on a regular basis by providing bingo prizes, materials for our quil ng project, and different items necessary for sen‐ iors, such as: walkers, canes, high toilet seats, and shower holders.” Tucson Urban League Case Management “During the third quarter we were able to assist 705 households with u lity and mortgage assistance. The nature of today’s economy has test‐ ed many non‐profit agencies throughout the city with budget cuts and layoffs; however, as a team we have persevered and tried to establish a posi ve rela onship with both our clients and the en es that fund our services. Our goal is to assist all of those in need and we pride ourselves on the ability to either help the client directly, or refer them to another agency that will assist them in their me of need.” 13 Outside Agency Barriers/Obstacles In their annual reports, agencies describe the barriers or obstacles they have faced. The following are quotes that illustrate some of these barriers and ways they have addressed these obstacles: Community Food Bank Rural Branch Banks “Due to high increases in demand over the past year many of our branch banks have been suffering space constraints. Because of this, we have been ac vely looking to grow loca ons as well as to make current facili‐ es as efficient as possible. For example, the Amado Community Food Bank will begin construc on soon to complete their building. This final phase of construc on will provide them with addi onal storage space and will allow them to maximize the square footage they have.” Southern Arizona AIDS Founda on HIV/AIDS Support and Educa on “There has been an increase in the number of clients reques ng food and cleaning/hygiene services due to difficult economic situa ons. At this month’s Harvest Days distribu on, where we provide fresh produce over a two‐day period at the end of each month, the food was gone in just two hours. Clients are grateful for this assistance. A recent comment from a client; ‘The Harvest Days help me at the end of the month when I’m out of food and have no money’. We con nue to look for ways to ensure there is food available for clients but the budget reali es make this a challenge.” St. Luke’s Home Senior Resident Dietary Program “Bill Burket, our Food Service Manager, reports con nued struggles to maintain quality of product at a food cost of $4.25/day/resident. Resi‐ dents have been asked to help reduce waste by being more a en ve to the menu and aler ng the kitchen of allergies, dietary restric ons, ab‐ sences from meals, etc. In addi on, staff in the dietary department was reduced by another FTE in the second quarter and wages were decreased by 3% across the organiza on. Quality of service and product, however, have not been nega vely affected because the staff value their jobs and care for the residents of the Home.” Wingspan EON Youth Center “A significant challenge we faced during the second quarter was oper‐ a ng the Eon Youth Center with fewer staff people. We spread the word throughout the community that we needed help in order to con nue to provide these vital services. We were very encouraged that volunteers stepped forward and con nue to do so.” 14 Program Highlights FY 09‐10 Allocated Funding FY 09‐10 $496,706 $134,517 $654,504 $243,633 $1,329,326 $610,636 Community Services Emergency Food and Clothing Support Services : Shelter, Domestic Violence, Foreclosure Counseling Senior Support Youth and Young Adult General Services Over $3.6 Million was allocated for Outside Agency Programs during FY 09‐10 Outside Agency Program Highlights Outputs Number Served Case Management 3642 Congregate Meals 3292 Food Boxes 2779 Individual Support 4725 Material Assistance 4976 Meals Provided 526 Shelter Nights 329 Training ‐ Skill Development 10028 Tutoring/Academic Assistance 825 More than 111,000 people were served by Outside Agency Programs throughout Pima County during FY 09‐10 15 Pima County Board of Supervisors Ramón Valadez ‐ Chairman, District 2 Ann Day, District 1 Sharon Bronson, District 3 Ray Carroll, District 4 Richard Elías , District 5 County Administrator, C.H. Huckelberry Community Development & Neighborhood Conserva on Mission: “To create a more livable County and to improve the quality of life for residents, with a special emphasis on economically and socially disadvantaged communi es, through the development and coordina on of programs and services.” ‐Outside Agency Program Goals and Objec ves‐ 1. Direct funds to programs & agencies that have demonstrated a beneficial community impact 2. Iden fy gaps and community assets to determine an effec ve systema c approach for alloca ng funding 3. Iden fy best prac ces implemented by agency programs and act as a resource for other agencies to obtain best prac ce models and informa on 4. Provide technical assistance to agencies for program enhancement & board/staff development PIMA COUNTY COMMUNITY DEVELOPMENT & NEIGHBORHOOD CONSERVATION DEPARTMENT Margaret Kish, Director Allen Kulwin, Community & Rural Development Program Manager Jane Kroesen, Outside Agency Program Coordinator Kino Service Center 2797 E. Ajo Way Tucson, AZ 85713 Phone: (520)243‐6763 CDNC website: www.pima.gov/ced/cdnc OA Website: www.pima.gov/CED/CDNC/CRD/outsideAg.html