Arizona Department of Real Estate Bulletin Volume 2017 • Issue 1 GOOD GOVERNMENT AWARD The Arizona Department of Real Estate was given the “Good Government” award by Governor Doug Ducey for demonstrating value to the industry and public we serve by streamlining processes and delivering exceptional service. The ADRE has achieved these results through the adoption of the Arizona Management System (AMS). Click here to read more about how we are delivering services through AMS. Judy Lowe Commissioner COMMISSIONER’S CORNER How have we delivered results to the real estate industry, its nearly 83,000 Arizona real estate licensees, and to our investors the Arizona taxpayers? TEAM WORK—Each team member is trained to “cross over” and help another team member do their job. ADVANCING OUR TECHNOLOGY PLATFORM— We now have over 78% of our services online, or what we call “hybrid”. A new real estate licensee can complete their education, pass the exam, and hire on with a brokerage the same day. 83% of the 600/month new licensees apply online and 99% of the 2,800/month license renewals are done online. SUCCESS STORIES INCLUDE  New and renewal license applicants are approved in less than 1 day.  Compliance audits of real estate brokerages are being completed 53% faster—from an average of 94 days in 2015 to 44 average days.  Investigations of public complaints are being initially determined 34% faster—from 58 average days to 38 average days.  Website enhancements allow all real estate licensees and candidates to search and register for continuing education and licensing requirements. Arizona constituents have the ability and access to information on knowledgeable, licensed real estate professionals who can help real estate investors. Buyers, sellers and businesses find the answers to their real estate needs, while driving recovery for the Arizona real estate economy.  Developers and builders, whose business is booming can now submit their public report applications through an online portal reducing the timeframe for an expedited public report from 6 average days to less than 3 average days, and for an amended public report from 8 average days to less than 5 average days. The result is that new homes can be delivered to anxious buyers faster. Governor Ducey has challenged each state agency to be the best in the nation. We are striving each and every day to do just that. When I pulled the staff together to discuss how we have accomplished efficiencies to get to where we are today, some of the answers were:     TEAM—Together Everyone Achieves More Change is a good thing Continue to set solid goals and work toward achieving them everyday Achievement is contagious Judy Lowe Commissioner INSIDE THIS ISSUE COMMISSIONER’S CORNER 3 ADRE TRACES ORIGINS TO STATE LAND DEPARTMENT 5 VETERAN FRIENDLY MORTGAGE LOAN APPLICATION 5 ONLINE SYSTEM PASSWORD RESET— STEPS YOU CAN TAKE 6 NORTH CAROLINA CLARIFIES VACATION RENTAL BROKER DUTIES 6, 8 ADRE UPDATES SUBSTANTIVE POLICY STATEMENT RELATING TO UNLICENSED ASSISTANTS — SPS No. 2017.01 7 HOW TO INCLUDE TECHNOLOGY AND SAFETY IN CONTINUING EDUCATION 7 FOLLOW ADRE ON TWITTER 7 SPREAD THE WORD… UPDATE YOUR EMAIL 7 ADRE BY THE NUMBERS 8 BROKER REVIEW 9 EDUCATION STATS 9 EDUCATION ADVISORY COMMITTEE 10 VOLUNTEER MONITOR PROGRAM (VMP) 10 LOGGING ON TO THE ADRE ONLINE LICENSE SYSTEM 11 EARNEST MONEY RECEIPTS—IS AN EARNEST MONEY RECEIPT A REQUIRED DOCUMENT FOR A TRANSACTION FILE? 11 COMMISSIONER LOWE APPOINTED AS VICE-PRESIDENT OF DISTRICT 4 2017 ARELLO BOARD OF DIRECTORS 11 REFRESHER ON TRANSACTION DOCUMENTS NOTE: R4-28-802(C) 11 “STRANGE” NEVADA HOA “SUPERIOR PRIORITY” LIEN NOTICE STATUTE STRICKEN AS UNCONSTIUTIONAL 12 DEVELOPMENT INDUSTRY LUNCH AND LEARN 13 NATIONAL DO NOT CALL REGISTRY 13 SOUTH CAROLINA TO REGULATE REAL ESTATE TEAMS 14 REAL ESTATE, A NOBLE PROFESSION... 15 AUDIT CHECKLIST 16 BROKER AUDIT HONOR ROLL 17 DISCIPLINARY ACTIONS 21 UPDATED ADRE BROCHURES 27 Real Estate Bulletin Page 2 Volume 2017 • Issue 1 COMMISSIONER’S CORNER Commissioner Lowe speaking to Real Living at Bill Ashker’s office. Commissioner Lowe accepting the Good Government Award from Governor Ducey and Chief Operating Officer Henry Darwin. Juan Garcin, Commissioner Lowe, and Sidney Rosen at AMC Real Estate Committee in Scottsdale, Arizona. ADRE staff donations to St. Mary’s Food Bank. Thanks TEAM!! A packed room at the AMC Real Estate Committee in Scottsdale, Arizona. The Government Transformation Office, Dept. of Environmental Quality, Dept. of Real Estate, and Dept. of Transportation presented at the Digital Government Summit in Phoenix to share their journeys through adopting the Arizona Management System, and the efficiencies delivered to Arizona customers. Real Estate Bulletin Page 3 Volume 2017 • Issue 1 COMMISSIONER’S CORNER Commissioner Lowe with the National Association of Residential Property Managers® after guest speaking. ADRE attended the TAR Expo and provided brochures and information to attendees. ADRE’s Wear Purple Day in recognition and support of the Governor’s initiative to educate Arizonans on Domestic Violence Awareness Month. Commissioner Lowe and ICRESON Director Rafael Gastelum opening the Foreign Investment Office at the Arizona Mexico Commission Annual Meeting in Hermosillo, Mexico. Commissioner Lowe sat down with Mark Weinstein at KTAR on “It’s Business Time”. AAR 2017 President Paula Monthofer and Cindy Scott met at ADRE to discuss ways all real estate professionals can enhance their own personal safety. Real Estate Bulletin Page 4 Volume 2017 • Issue 1 ADRE TRACES ORIGINS TO STATE LAND DEPARTMENT By Curt Leaf In 1912 when Arizona became a state, real estate matters were handled by the State Land Department with the head of the Land Department also serving as the real estate “Commissioner”. In 1947, House Bill 40 was passed creating the first Real Estate Board. The Board consisted of five licensees from around the State. O.C. Williams, the State Real Estate Commissioner, was the ex-officio member and chairman of the board. W.M. Cox, the Deputy Real Estate Commissioner, was also a member. The board held its first meeting on September 26, 1947. It appears a separate division within the State Land Department was formed to regulate the real estate industry. In December 1947, the Board decided to end daily real estate license examinations and hold them twice a month, once in Phoenix on the second Tuesday of each month and once in Tucson on the fourth Tuesday of each month. Applicants were required to attend a “review course” offered each Monday preceding the examination “for special schooling and instructions.” These classes were taught by Cavett Robert who was later to play a role in the development of the Department. The Board decided to publish the first Real Estate primer at the December 1947 meeting. The minutes of the meeting state, “With the new application forms will be provided a primer or Book of Instructions which, when carefully studied will prepare the applicant for the new program of instruction and examination. This new procedure is an educational program designated to eliminate the majority of complaints, due to infractions of the law. “Investigations have shown the 95 percent of the errors in real estate practice are due to a lack of information or ignorance of the law. It is believed that the new procedure will eliminate the major portions of such violations.” Another outcome of that meeting was the establishment of a Tucson branch office. In a July 24th 1948 meeting, O.C. Williams announced that Harry Ransom of Tucson had been appointed as the new deputy for the Tucson area. At an October 8, 1948 meeting, James H. Hearon and Cavett Robert explained the provisions of the bill which the Board planned to submit to the next regular session of the Legislature. The bill provided Real Estate Bulletin for a nine-member board and the Real Estate Department. During a March 31, 1949 meeting, O.C. Williams said that his responsibilities as State Land Commissioner had increased to the extent that he could no longer actively supervise the Real Estate Department and that he was turning it over to Deputy Commissioner W.M. Cox. Although stricken from the record, these minutes record the first reference to J. Fred Talley as a special investigator. It appears that when the board met on April 19, 1950, the Department was an independent agency. At this meeting, the Board appointed W.M. Cox as Real Estate Commissioner. His salary was $5,400 per year. VETERAN FRIENDLY MORTGAGE LOAN APPLICATION Contributed by G-II Varrato II, Arizona State Director & Phoenix Chapter Director Government Affairs VAREP As the Arizona State Director for VAREP I am very proud to announce that the new, and improved and veteran friendly, Fannie Mae Form 1003, (Uniform Residential Loan Application ‘URLA’) will soon be released for use nationwide to all real estate mortgage lenders. Since the creation of the VA Loan, way back in 1944 when the G.I. Bill of Rights was signed into law by President Franklin D. Roosevelt, lenders have never been required to ask the applicant if he or she is a veteran. The sad reality of this missing loan application component is that more than 75% of all veterans, eligible to use their VA Loan Benefit, were never given the opportunity to explore this incredible loan option. VAREP (Veterans Association of Real Estate Professionals) was the major and main driver to this addition. Every loan applicant will now be asked to respond to a question of service in the United States Armed Forces. By requiring the real estate mortgage loan officer to ask ALL loan applicants this questions, every veteran or active duty service member will be prompted to explore the benefits of the VA Loan. Those of us who have served and protected this great nation by wearing the uniform of the United States Armed Forces, have earned the right to use the VA Loan benefits. Sadly, and all too often veterans are not reminded, by their lender, that the VA Loan is a superior loan option for nearly every owner-occupant real estate purchase transaction. The new and improved Uniform Residential Loan Application Freddie Mac Form 65 / Fannie Mae Form 1003 was last revised 08/2016 and will become effective January 2018. Click here to get the new Veteran Friendly Fannie Mae form 1003 Editor Note: Guest column articles do not reflect the policies or interpretations of law by the Arizona Department of Real Estate. They are meant to inform the public and provide variety to ADRE’s Bulletin. Page 5 Volume 2017 • Issue 1 ONLINE SYSTEM PASSWORD RESET THROUGH EMAIL — STEPS YOU CAN TAKE ADRE has made it possible for all licensees to reset their Online System password by email. The Online License System is a way for licensees to manage their own Continuing Education, Personal Information, complete the Renewal Process, Print their License (Active Status Only), and so much more. If a licensee has an invalid email address on file, there would be no way to receive the password reset link. That is why it’s important to login to the Online Licensing System and keep all personal information updated, including your email address. If you should need to reset your password through email, please see instructions below:  Visit www.azre.gov  From the home page click Online Licensing and Renewal System  Login on to the ride side with your License Number, SSN Suffix and Birth Date and following the reset password instructions Reminder… Once the Password Reset Link is sent to your email, you will have 15 minutes to comply before the link is invalid Once the password has successfully been reset, the licensee may login and continue to enjoy the benefits of the ADRE online license system! Real Estate Bulletin NORTH CAROLINA CLARIFIES VACATION RENTAL BROKER DUTIES Excerpted from ARELLO’s Boundaries magazine Legislation recently enacted in North Carolina amends the state’s Vacation Rental Act to clarify and expand the duties of licensed real estate brokers engaged in vacation property management. The North Carolina Vacation Act (the “Act”) was enacted in 1999 upon a finding by the state legislature that, “...the growth of the tourism industry in North Carolina led to a greatly expanded market of privately owned residences that are rented to tourists for vacation, leisure, and recreational purposes. Rental transactions conducted by the owners of these residences or licensed real estate brokers acting on their behalf present unique situations not normally found in the rental of primary residences for long terms.” The Act therefore regulates the competing interests of landlords, real estate brokers and tenants in transactions involving vacation rentals, which the Act defines as “The rental of residential property for vacation, leisure, or recreation purposes for fewer than 90 days by a person who has a place of permanent residence to which he or she intends to return.” Among its provisions, the Act requires a written vacation rental agreement between the landlord or his/her broker and the tenant; mandates the deposit into a trust account of advance rents, security deposits and other fees; and regulates the amount of and circumstances under which advance moneys may be disbursed from the trust account prior to occupancy. The Act also provides standards for accounting for trust funds and making reimbursements to tenants, defines how the state’s Residential Tenant Security Deposit Act applies to vacation rentals, establishes the respective rights and duties of sellers, buyers and tenants in a sale transaction involving a property that is subject to a vacation rental agreement, and provides for expedited eviction procedures. Page 6 North Carolina House Bill 151 complements the existing statutes defining the respective duties of vacation rental landlords and tenants, by also identifying the specific duties of real estate brokers not already contained in the Act. These include: Managing the property in accordance with the terms of the written agency agreement signed by the landlord and real estate broker; Offering vacation rental property to the public in compliance with all applicable federal and state laws, regulations, and ethical duties, including, but not limited to, those prohibiting discrimination on the basis of race, color, religion, sex, national origin, handicapping condition, or familial status; Notifying the landlord regarding any necessary repairs to keep the property in a fit and habitable or safe condition and following the landlord’s directions in arranging for any such necessary repairs, upon written notification from the tenant that repairs are needed; and Verifying that the landlord has installed operable smoke detectors and carbon monoxide alarms, the latter of which is a new landlord responsibility imposed by House Bill 151, and verifying that the landlord has annually placed new batteries in battery-operated detectors and alarms House Bill 151 also eliminates potential legal liabilities for brokers who fail to identify landlords in vacation rental agreements, and negligence claims against brokers in the event that a tenant fails to replace alarm/detector batteries as needed. Additional provisions of the new statutes provide needed definitions of “landlord” and “advance payments”, Continued as North Carolina on page 8 Volume 2017 • Issue 1 ADRE UPDATES SUBSTANTIVE POLICY STATEMENT RELATING TO UNLICENSED ASSISTANTS SPS No. 2017.01 FOLLOW ADRE ON TWITTER Follow the Department on Twitter to receive updates, notices, and other Arizona related information! click here This policy statement provides an update, and clarifies activities unlicensed assistant perform and how the individual is paid. Additionally, SPS 2017.01 Unlicensed Assistants provides general guidance of the activities an unlicensed assistant may and may not perform. The SPS provides references to Arizona Revised Statutes for consideration when hiring and compensating an unlicensed assistant. Click here to review SPS No. 2017.01 SPREAD THE WORD… UPDATE YOUR EMAIL AT ADRE If you are a real estate licensee and your contact information has changed, specifically your email address, you must update your profile on the Online License System immediately. If your email address is not currently, you will not receive department notices, renewal reminders, and other department information. HOW TO INCLUDE TECHNOLOGY AND SAFETY IN CONTINUING EDUCATION Log in to the Online License System by clicking here. By: Arizona Association of REALTORS® President Paula Monthofer There are only five subjects which can be approved for CE right? Agency, Disclosure, Contract, Commissioner’s Standards, and Fair Housing. Where does that leave Business Practices like Safety and Technology? We know it most certainly benefits the public to have REALTORs® and licensees well versed in technology; providing the current and expected level of customer service. We also know, without a doubt, it benefits our society as a whole to have our REALTORs® and licensees practicing their businesses safely and keeping their clients safer. Commissioner Lowe agrees. Let’s look at Agency. Classroom discussions around how to establish Agency and when agency disclosures are required offer many opportunities to discuss best business practices including safety and technology. We can create baseline safety and technology protocols and add these to our existing required agency protocol. We have a requirement to have the consumer clearly understand where our agency lies and receive a copy of any form signed. Here are a few examples of safety and technology business practices which enable better adherence to our agency laws. Technology and safety protocol enable better adherence not only to Agency but also to our Commissioner’s Standards, Fair Housing, Disclosure and the Contract. As educators we should take every opportunity to share our best Business Practices with our students which includes utilizing today’s technology to provide effective service to clients and safety for ourselves. Real Estate Bulletin A very basic safety measure anyone can start taking advantage of right away is: Never meet a stranger in a private space. A very basic tech tool anyone can start taking advantage of right away is: The free CamScanner application which turns your cell into a scanner. Now pull it all together into an applicable scenario for an agency discussion. “Ok Everyone - You are meeting a client for the first time. Where does this happen? How do you disclose agency? How do you deliver a copy of the Agency Disclosure and Election Form? How can you give a copy right away when not in the office?” See how it all fits? If you would like more examples of safe business practices via short videos and webinars or info on the Arizona REALTORs® Agent Safety Alert Program to include in your classes, please check out AgentSafetyAlert.com. Editor Note: Guest column articles do not reflect the policies or interpretations of law by the Arizona Department of Real Estate. They are meant to inform the public and provide variety to ADRE’s Bulletin. Commissioner comment: The course application outline must connect safety and technology to statute and rules relating to Agency. Page 7 Volume 2017 • Issue 1 ADRE… BY THE NUMBERS The real estate industry and its professionals continue to be a pillar of the Arizona economy. Each real estate licensee plays an intricate and important role in the success of Arizona. We are pleased to share metrics that represent a gradual increase of practitioners entering the industry. With this stability, professionals are also drawn to the high regard and esteem that is promoted and encouraged for Arizona real estate. Original License Applications Approved FY2012 - *FY2017 8,000 6,000 4,000 2,000 0 FY2012 FY2013 FY2014 FY2015 FY2016 *FY2017 Through the Arizona Management System the Salesperson Broker Entity *Year to date Department of Real Estate (ADRE) has adopted and embraced the management philosophy of seeking continuous improvement in all areas. The ADRE is working to streamline all processes to ensure the FY2012 FY2013 FY2014 FY2015 FY2016 *FY2017 services it provides are as efficient and effective as 4,055 4,896 5,189 5,694 5,891 possible. The real estate professional must be able to Salesperson 3,069 do what they do best for the people of Arizona. We 463 486 473 408 424 420 Broker continue to measure key metrics monthly to identify areas where we can improve. The ADRE processes 437 449 326 333 369 330 Entity most original and renewal salesperson and broker Total 3,969 4,990 5,695 5,930 6,487 6,641 applications in an average of one day. The ADRE celebrates a “Happy New Year” two times each year. One for the calendar year on January 1 and another for the Arizona state government fiscal year on July 1. During the month of July each year, the ADRE compiles and reviews statistics from the immediate past fiscal year to compare to prior years. As of June 1, 2017 the number of Original Real Estate licensees totaled 82,357, a 3% increase from the same month last year. Approximately 81 percent of original license applications and 88 percent of renewal applications are submitted online through www.azre.gov. * Year to Date — June numbers will be included in monthly licensing numbers online Renewal License Applications Approved FY2012 - *FY2017 25,000 20,000 15,000 10,000 5,000 North Carolina Continued from page 6 specify the right of a broker to disburse earned rental commissions when a property subject to a vacation rental agreement is sold, and establishes early termination rights to vacation rental tenants who are U.S. Armed Forces personnel and receive deployment or permanent change of station orders. According to the ARELLO® Digest of Real Estate License Laws and Current Issues, in 12 responding real estate regulatory jurisdictions a real estate salesperson or broker license “covers” vacation lodging rental activities. Editor Note: Guest column articles do not reflect the policies or interpretations of law by the Arizona Department of Real Estate. They are meant to inform the public and provide variety to ADRE’s Bulletin. Real Estate Bulletin 0 FY2012 FY2013 FY2014 Salesperson FY2015 Broker FY2016 Entity *FY2017 *Year to date 2012 2013 2014 2015 2016 *2017 Sales 18,406 20,460 20,938 21,528 22,420 20,936 Broker 5,406 6,212 6,235 6,259 6,244 5,715 Entity 2,859 3,187 3,151 3,234 3,259 2,881 Total 26,671 29,859 30,324 31,021 31,923 29,532 * Year to Date— June numbers will be included in monthly licensing numbers online Page 8 Volume 2017 • Issue 1 BROKER REVIEW The Department’s Auditing staff has been made aware of any document that may have a material effect upon the confusion on the part of some brokers regarding when rights or obligations of a party to a transaction. documented broker review is to be performed. Per the Commissioner’s Rule, R4-28-1103, Broker Is broker review completed throughout the course of a Supervision and Control, the broker is required to transaction or only after close of escrow? Unfortunately, establish and enforce written policies, procedures and many brokers incorrectly believe broker review occurs systems to allow for timely broker review to be after close of escrow. Broker review is to be conducted as transaction documents are executed by the parties; performed. therefore, transaction documents undergo broker review throughout the course of the transaction as the pertinent documents are executed. A.R.S. § 32-2151.01.G states, “The designated broker shall review each listing agreement, purchase or nonresidential lease agreement or similar instrument within ten business days of the date of execution by placing the broker’s initials and the date of review on the instrument on the same page as the signatures of the parties. A designated broker may authorize in writing an associate broker who the designated broker employs to review and initial these instruments on the designated broker’s behalf.” The term “similar instrument” refers to EDUCATION STATS Average Passing Percentages for "First Time Exam Takers" EXAM TYPE 6/16 7/16 8/16 9/16 10/16 11/16 12/16 1/17 2/17 3/17 4/17 REAL ESTATE BROKER 64% 69% 71% 79% 65% 81% 64% 56% 56% 79% 74% 5/17 81% REAL ESTATE SALESPERSON CEMETERY BROKER 66% 0% 65% 65% 67% 68% 0% 0% 0% 0% 66% 0% CEMETERY SALESPERSON 89% 100% 83% 33% 80% 100% 100% 83% 50% 67% 88% 67% MEMBERSHIP CAMPING BROKER 0% 0% 0% 68% 68% 66% 0% 100% 50% 0% 0% 71% 0% MEMBERSHIP CAMPING SALESPERSON 100% 0% 0% 0% 100% Total Number of Licensees (Individual and Entity) as of June 1, 2017 82,357 Active Continuing Education (CE) Courses as of June 22, 2017 Live CE (Approximately) 61% 0% 66% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 2,273 Distance Learning CE (Approximately) 293 ADRE Licensee Online CE Course Submissions September 27, 2016 through June 12, 2017 Total courses entered 159,241 Distance Learning 83,910 Percentages Distance Learning Real Estate Bulletin 52.70% Page 9 Volume 2017 • Issue 1 EDUCATION ADVISORY COMMITTEE (EAC) MEETING ADRE’s Education Advisory Committee (EAC) has been in existence for over a decade. The EAC has been an integral part of ADRE’s relationship with the real estate educator industry as a continual conduit and deliberative body to foster the communication and facilitate the relationship between the ADRE and the real estate educators in Arizona. EDUCATION ADVISORY COMMITTEE MEMBERS           The EAC’s task is to assist the ADRE in fulfilling its mission of: “Protecting the public interest by raising the level of professionalism in the real estate sector without increasing barriers to entry into the sector.” Membership of the EAC is comprised of 14 members from an array of diverse backgrounds in real estate. The EAC holds regular meetings on a quarterly basis or more often as needed that  are open to the public.  ADRE welcomes Laura Kovacs, A. Patrick Sheahan, and Kelly Zitlow as its newest member appointments! Commissioner Lowe recently reappointed Holly Eslinger, Scott Goddard, and Jon Kichen. Commissioner Lowe appreciates Andrew Jaffe, Mary Frances Coleman, and Jim Zirbes for their latest term of service that recently ended. Members serve two-year terms, with half of the member terms coming due in July of each year.   Marti Barnewolt, Realty Executives J. Robert Eckley, Esq., Eckley and Associates Holly Eslinger, Exclusive Homes and Land Barb Freestone, Arizona Association of Realtors® Evan Fuchs, Bullhead Laughlin Realty Scott Goddard, First American Title Insurance Company James Hogan, Hogan School of Real Estate Jon Kichen, Desert Sage Seminars Laura Kovacs, Scottsdale Area Association of Realtors Becky Ryan, Arizona Course Providers/Online Course Providers Mary Sand, Arizona Diversified Real Estate School A. Patrick Sheahan, Berry & Doyle LLC Commercial Real Estate Services Amy Swaney, Citywide Home Loans Kelly Zitlow, Chery Creek Mortgage Company Commissioner Lowe, Carla Randolph, Assistant Commissioner of Licensing Services and ADRE appreciate the invaluable time and dedication the EAC committee members provide to ADRE as participants. Visit the ADRE website www.azre.gov to view the EAC Calendar of meeting dates, minutes and agendas to follow the EAC. The EAC’s next meeting is scheduled for September 7, 2017 at the ADRE, 2910 N. 44th Street, Phoenix, AZ from 10 a.m. to Noon. VOLUNTEER MONITOR PROGRAM Have you been thinking of “volunteering” but do not know where to donate your time and energy? Are you a proponent of “raising the bar” for the real estate industry and an advocate of education? If you have a background and awareness of real estate educational processes, you’re a good candidate to be a Volunteer Monitor. If you are chosen to be a volunteer monitor, you will act as the eyes and ears of the Department around the state in our many scheduled real estate courses. Open to real estate licensees… no Educators please. Send in your resume and a letter of interest to James Williams, Education Auditor at jwilliams@azre.gov. As a licensee, you will receive continuing education credit. Real Estate Bulletin Page 10 Volume 2017 • Issue 1 EARNEST MONEY RECEIPTS Is an Earnest Money Receipt a Required Document for a Transaction File? COMMISSIONER LOWE APPOINTED AS VICE-PRESIDENT OF DISTRICT 4 2017 ARELLO BOARD OF DIRECTORS Judy Lowe, Arizona Department of Real Estate Commissioner, proudly accepted appointment as Vice-President of District 4 to the 2017 ARELLO Board of Directors Association of Real Estate License Law Officials (ARELLO) Conference in Vancouver, British Columbia. The Department’s Auditing staff has noted the lack of earnest money receipts in brokers’ transaction files. In a sales transaction, both the seller’s broker and the buyer’s broker should obtain and include a copy of the earnest money receipt in the broker’s transaction file. The earnest money receipt confirms that consideration has been paid by the buyer in the transaction. It also confirms the timely deposit of the buyer’s earnest money. If the seller’s broker finds an earnest money receipt is not available because the money has not been deposited into escrow, a Cure Period Notice can be promptly issued in order to protect the seller’s interests. Likewise, the buyer’s broker can promptly notify the seller’s broker that the buyer is or may be unable to perform in the contract, in accordance with the Commissioner’s Rule, R4-28-1101.B. A.R.S. § 32-2151.01.A states in part, “Each licensed employing broker shall keep records of all real estate … transactions handled by or through the broker … The records required by this section shall include copies of earnest money receipts, confirming that the earnest money has been handled in accordance with the transaction, closing statements showing all receipts, disbursements and adjustments, sales contracts and, if applicable, copies of employment agreements.” Yes — earnest money receipts are a required document in the transaction file. REFRESHER ON TRANSACTION DOCUMENTS Note: R4-28-802(C) R4-28-802 (C) specifically addresses retention of transaction statements and states that in addition to the requirements of A.R.S. §§ 32-2151.01 and 32-2174, the broker shall retain true copies of all receipts and disbursements, or copied of the executed and delivered escrow closing statements that evidence all receipts and disbursements in the transaction. Real Estate Bulletin Commissioner Lowe has served on the District 4 Board of Directors since 2015. In this capacity, Commissioner Lowe will continue to work collaboratively with agencies from across the U.S. and the world to further the mission of protecting the public. “Involvement with ARELLO has provided Arizona the ability to learn from other jurisdictions around the country, as well as internationally. I am honored to accept this appointment and for the renewed opportunity to share why Arizona is the best place to practice real estate” said Commissioner Lowe. Commissioner Lowe is proud to accept this duty and looks forward to continuing to represent the State of Arizona on the 2017 ARELLO Board of Directors. LOGGING ONTO THE ADRE ONLINE LICENSE SYTEM Please visit www.azre.gov 1. You will then bring up the Real Estate Licensing Login Screen page 2. Once on the Home Page Locate the Green tab—Online License System. 3. Click on the tab (Online License System). 4. To log in as a Licensee go to the left with your license number and password. 5. Various functions are located under the quick links tab such as (Updating Personal Information, enter continued education, add and request to be hired on by broker, sever from current broker, etc.). 6. To Reset your Password login on the right side 7. You will need your license number, last four of your Social Security Number, and Date of birth. 8. Once you have entered you will receive a series of questions to follow and answer accordingly to proceed onto the next step. Page 11 Volume 2017 • Issue 1 “STRANGE” NEVADA HOA “SUPERIOR PRIORITY” LIEN NOTICE STATUTE STRICKEN AS UNCONSITUTIONAL Excerpted from ARELLO’s Boundaries magazine lien extinguishes all junior interests, including a first deed of trust. The federal district court agreed and granted summary judgment in favor of Bourne Valley. Wells Fargo appealed, arguing among other things that the notice provisions of the Nevada HOA super priority statute, which have since been amended, were unconstitutional. The U.S. Court of Appeals reversed the district court decision. In a decision of interest to home owners associations (HOAs) and their managers, mortgage lenders and other common interest community stakeholders, the United States Court of Appeals for the Ninth Circuit recently struck down as unconstitutional a since-amended “opt-in” notice provision of Nevada’s “super priority” HOA lien statutes. As described by the federal appellate court, before its later amendment the Nevada HOA super priority statue employed a “peculiar” scheme for providing mortgage lenders with notice that a homeowners’ association intended to foreclose on a lien. Even though the foreclosure forever extinguishes the mortgage lenders’ property rights, the statute contained “opt-in” provisions requiring HOAs to provide notice of the foreclosure only when it had already been requested. The court found that the opt-in provisions were “not only just strange” but also violated lenders’ due process rights under the Fourteenth Amendment to the U.S. Constitution. The court reasoned that the statutory scheme unconstitutionally shifted the notice burden from foreclosing HOAs to mortgage lenders regardless of whether lenders were aware that homeowners had defaulted on their HOA dues, whether lender’s interests had been recorded and thus were easily discoverable, or whether the foreclosing HOA made any effort to contact lenders. Over 20 U.S. states have enacted laws that confer super priority status to common interest community dues/ assessment liens. The scope of such liens and their respective enforcement processes vary among jurisdictions, but generally permit HOAs to commence foreclosure proceedings and be paid out of the resulting proceeds ahead of most other lien holders. The general policy behind such statutes is that unpaid dues and assessments threaten the viability of common interest communities, unfairly cause In 2015 Nevada’s legislature eliminated the “opt-in” increased assessments against remaining homeowners, and provision of the super priority lien notice statutes to require lead to more foreclosures. foreclosing HOAs to affirmatively provide notices of default and sale to holders of first deeds of trust and other recorded In Bourne Valley Court Trust v. Wells Fargo Bank, NA, the interests. Nonetheless, the Bourne decision is an example of U.S. Court of Appeals for the Ninth Circuit considered a the continuing legal battles and legislative policy disputes quiet title action involving residential property that was that surround HOA super priority lien statutes. In response acquired by its owner with a $174,000 mortgage loan. The to arguments in their favor, mortgage industry stakeholders mortgage was secured by a recorded note and deed of trust assert that the core real property concept of “first in time, later acquired by Wells Fargo Bank. The owner fell behind first in right” lien priority is critical to U.S. housing markets. on her HOA dues, the HOA foreclosed, and the property was Thus, private liens recorded after origination of a first lien purchased at auction for $4,145 by an investor that subse- mortgage/deed of trust “...should not be able to move ahead quently transferred its interest to Bourne Valley Court Trust. of the first position mortgagee in foreclosure priority, nor The property allegedly had an assessed value of over extinguish the mortgage.”* $90,000 at the time of the HOA foreclosure. [Bourne Valley Court Trust v. Wells Fargo Bank, NA, 2016 Foreclosure proceedings based on nonpayment of the U.S. App. LEXIS 14857 (Aug 12, 2016). mortgage loan had also been commenced, so Bourne Valley *Source: Mortgage Bankers Association, www.mba. org, brought a quiet title action against Wells Fargo. Bourne “Homeowners and Condominium Associations Should Not Valley argued that Nevada Revised Statutes section Be Granted ‘Super Lien’ Priority”.] 116.3116 provides an HOA with a “super priority” lien that is superior to Wells Fargo’s first deed of trust. Bourne Editor Note: Guest column articles do not reflect the policies Valley relied in part on SFR Investments Pool 1, LLC v. or interpretations of law by the Arizona Department of Real U.S. Bank, N.A., 334 P.3d 408 (Nev. 2014) in which the Estate. They are meant to inform the public and provide Nevada Supreme Court held that the statutory super priority variety to ADRE’s Bulletin. Rea Page 12 Volume 2017 • Issue 1 NATIONAL DO NOT CALL REGISTRY Before making calls to consumers do you or your company verify the number you’re calling is not registered on the National Do Not Call Registry? Here are some FAQ’s from the Federal Trade Commission (The government agency that protects consumers). More information is available at: https://www.ftc.gov What is the National Do Not Call Registry? The National Do Not Call Registry is a list of phone numbers from consumers who have indicated their preference to limit the telemarketing calls they receive. The registry is managed by the Federal Trade Commission (FTC), the nation’s consumer protection agency. It is enforced by the FTC, the Federal Communications Commission (FCC), and state officials. What calls are covered? The do not call provisions of the TSR cover any plan, program or campaign to sell goods or services through interstate phone calls. This includes calls by telemarketers who solicit consumers, often on behalf of third party sellers. It also includes sellers who are paid to provide, offer to provide, or arrange to provide goods or services to consumers. What types of calls are not covered by the National Do Not Call Registry? The do not call provisions do not cover calls from political organizations, charities, telephone surveyors, or companies with which a consumer has an existing business relationship. How does the established business relationship provision work for a consumer whose number is on the registry? A company with which a consumer has an established business relationship may call for up to 18 months after the consumer’s last purchase or last delivery, or last payment, unless the consumer asks the company not to call again. In that case, the company must honor the request not to call. If the company calls again, it may be subject to a fine of up to $16,000. If a consumer makes an inquiry or submits an application to a company, the company can call for three months. Once again, if the consumer makes a specific request to that company not to call, the company may not call, even if it has an established Real Estate Bulletin A consumer whose number is not on the national registry can still prohibit individual telemarketers from calling by asking to be put on the company’s own do not call list. How can I access the registry? The registry can be accessed only through the fully automated and secure website at www.telemarketing.donotcall.gov. The first time you access the registry, you must set up a profile and provide identifying information about you and your organization. If you are a telemarketer or service provider accessing the registry on behalf of your seller-clients, you will be required to identify your seller-clients and provide their unique Subscription Account Numbers (SANs). The only consumer information available from the registry is telephone numbers. After you (or the company telemarketing on your behalf) have accessed the registry and downloaded telephone numbers the first time, you’ll have the option of downloading only changes in the data that have occurred since the last time you accessed the registry. Note that the Arizona Office of the Attorney General also has telemarketing guidelines that must be adhered to, click here for more information. DEVELOPMENT INDUSTRY LEARN & LUNCH The sixth Learn and Lunch (L&L) with ADRE’s Development/Builder Services Division and the Development / Builder Industry was another success. There was positive dialogue amongst the participants, which included an array of industry representatives. At this event Commissioner Lowe gave the opening presentation followed by the Development Services/Builder Division presentation on ADRE’s new online application filing process and other topics of interest. ADRE would like to give special thanks to Old Republic Title and Gammage and Burnham for sponsoring the past lunches at these events! The next L&L event is tentatively scheduled for July 20, 2017. Representatives from the development industry are welcome to attend; due to limited seating and to receive a detailed invitation, please pre-register through the ADRE Message Center on the home page at www.azre.gov Page 13 Volume 2017 • Issue 1 SOUTH CAROLINA TO REGULATE REAL ESTATE TEAMS ARELLO®. Excerpted from ARELLO’s Boundaries magazine. Legislation implementing a major overhaul of South Carolina’s real estate licensing laws that will took effect on January 1, 2017 includes new standards for real estate teams operating in the state. The concept of creating teams within a real estate brokerage is not new, of course, but the business model has reportedly grown significantly over the last several years. Proponents assert that teams provide advantages to both consumers and real estate licensees. For example, teams offer multiple licensees working together to provide various property marketing and transaction management functions at the same time, and thus concentrated services and enhanced client/ customer communications that arguably cannot be provided as effectively by a single real estate agent. For licensees, teams are said to offer enhanced income opportunities, new agent mentoring, shared expertise, and the ability to designate team members to focus on specific tasks such as transaction tracking, listing presentations, lead generation, etc. “The broker-in-charge must adopt a written company policy that identifies and describes the types of real estate brokerage relationships in which associated licensees may engage, including teams.” Statistics vary, but it is certain that many thousands of real estate teams are currently operating in the Real estate regulators in many jurisdictions have adopted policies, promulgated rules and/or enacted statutes addressing team operations; one of the latest of which is South Carolina’s Senate Bill 1013. Under the new statutes, “team” is defined to mean “...two or more associated licensees working together as a single unit within an office established with the “Commission and supervised by a broker-in-charge” [the broker designated to have responsibility over the actions of all associated licensees and the responsibility and control over and liability for a real estate trust account]. The broker-in-charge must adopt a written company policy that identifies and describes the types of real estate brokerage relationships in which associated licensees may engage, including teams. Senate Bill 1013, codified as Act 0170 of 2016, also enacts a new South Carolina Code section 40-57-360, which requires that:  The broker-in-charge must be responsible for supervising the team and all licensed members of the team, may not delegate supervisory responsibilities to the team members or team leader, and the required written office policy must address team relationships in which associated licensees may engage;  The team may act as disclosed dual agents only and with the prior informed and written consent of all parties and as addressed in the broker-in-charge’s written office policy;  Team members must conduct all real estate brokerage activities from their commission-established office under the supervision of a broker-in-charge;  Team advertising must contain the team name and the full name of the real estate brokerage firm displayed in a conspicuous way;  No team may imply that the team is a separate entity from the brokerage firm of its employment. Team names may not include the terms “realty”, “real estate”, “realtors”, or similar terms suggesting a brokerage; and the team, and any and all team members, must display and promote that they are directly connected to the brokerage firm under which the team works. The brokerage firm name under which the team works is to be displayed prominently and visibly in a meaningful and conspicuous way on all methods of advertising. The South Carolina Real Estate Commission is authorized to promulgate regulations regarding the creation and operation of real estate teams, as well as other aspects of the licensing law changes enacted by Senate Bill 1013. Among many other matters, the legislation amends provisions relating to brokerage relationships; revises pre-license and continuing education requirements; amends nonresident licensing requirements; clarifies trust account responsibilities, and adds a disciplinary provision addressing transactions delays or failures caused by disputes between licensees. The Commission is in the process of interpreting and implementing Senate Bill 1013 and, to that end, has formed a task force, called a special public meeting and invited written comments. Editor Note: Guest column articles do not reflect the policies or interpretations of law by the Arizona Department of Real Estate. They are meant to inform the public and provide variety to ADRE’s Bulletin. Real Estate Bulletin Page 14 Volume 2017 • Issue 1 REAL ESTATE, A NOBLE PROFESSION... CONTRIBUTED BY JOHN FOLTZ , BROKER "I pledge allegiance … to the flag and to the republic for which it stands……. With liberty and justice for all" Whenever I say the Pledge of Allegiance or sing the Star-Spangled Banner, I feel the emotion of pride for this country. I will bet you do, too! Our emotion and pride is based on a sense of liberty and freedom for ourselves, our families and for those we love. There is also a huge sense appreciation for those who have gone before us to protect our country. One of the greatest values we have is the right to own private property. Ask any immigrant, from almost anywhere in the world, and they will tell you how exciting it is for them to actually own there own home. As Real Estate Professionals, we have the unique honor and responsibility of helping the American family buy and sell the property in which that family lives, works, or holds investments. A study by the National Association of Realtors has shown that the American family does significantly better when they own the home in which they live …Education levels are higher, delinquency rates are lower, and communities experience less crime. These positive benefits to the American family have inertia, meaning that the positive benefits last for several generations. So, as Real Estate Professionals, we have a noble goal and responsibility to serve the American family as a cornerstone of the principles and values of our great country. This is a high calling and a great honor. Each of us has an opportunity to give our sincere commitment of knowledge, experience, and trustworthiness to American families, one at a time. In this way, we are contributing to the American way of life in a positive way and can genuinely feel the pride of involvement every time we say the Pledge of Allegiance or sing the National Anthem. Ours is a high calling and we are grateful to be trusted with it. This is a noble profession constantly contributing to the American Dream. Editor Note: Guest column articles do not reflect the policies or interpretations of law by the Arizona Department of Real Estate. They are meant to inform the public and provide variety to ADRE’s Bulletin Real Estate Bulletin Page 15 Volume 2017 • Issue 1 AUDIT CHECKLIST What is the purpose of a Broker Compliance Audit conducted by the Department’s Auditing staff? To confirm regulatory compliance with the Arizona Revised Statutes and Commissioner’s Rules. Audit procedures may vary depending on the type of real estate activities performed, as well as the individual business operations, procedures and processes utilized by the Broker and Entity. When applicable, the Broker Audit will include both the main and branch office(s). In general, the Auditing staff will review but are not limited to reviewing the following: Office signage and license display A.R.S. §32-2126.B A.R.S. § 32-2127.B A.R.S. § 32-2128 A.R.S. § 32-2151.01 Employee files Broker’s operating and/or commission account A.R.S. §32.2155 A.R.S. § 32-2163.A & B R4-28-1103.A Broker’s Policy and Procedure Manual Delegations of Authority for Broker duties and Broker Temporary Absences Sales, Leasing and/or Property Management Logs A.R.S. § 322151.01.G A.R.S. § 32-2127.D R4-28-304.B A.R.S. § 32-2151.01.E A.R.S. § 32-2175.E Sales files for completeness and timely documented broker review A.R.S. § 32-2151.01 Transactions in which licensees acted as a principal R4-28-1101.E Property Management Agreements A.R.S. § 32-2173 Broker Trust bank accounts, including bank statements and monthly trust account reconciliations A.R.S. § 32-2151 Client and Tenant Ledgers, Liability Balances and Monthly Reports A.R.S. § 32-2175.C Checkbook register (receipts and disbursement journal) A.R.S. § 32-2151.A.2 Trust Account signature cards A.R.S. §32-2174 Real Estate Bulletin Page 16 Volume 2017 • Issue 1 BROKERS IN SUBSTANTIVE COMPLIANCE Broker Audit Honor Roll - JUNE thru May 2017 License # Broker's Name Brokerage Type of Audit BR093463000 Allyn, James E. Allyn & Associates Onsite BR023569000 Baker, Byron D. B. D. Baker Company Onsite BR111129000 Baker, Jonna C. Jonna Baker & Associates Realty, LLC Onsite BR577176000 Baker, Tao Red Rock Equities Onsite BR648432000 Bauman, David W. TM Realty Services Arizona, LLC Onsite BR526735000 Beckman, Kristi M. Orion Fine Homes, LLC Onsite BR005060000 Bell, George H. Land Research & Development, Inc. Onsite BR039527000 Benavidez, Marcia K. Power Property, Inc. Onsite BR034762000 Benjamin, Christopher P. City to City Commercial Onsite BR036276000 Bennett, Mary Desert Horizons Group, LLC EBAR BR528362000 Berman, Vanessa A. Caliber Realty Onsite BR019401000 Bernstein, David The Bernstein Murphy Companies, LLC Onsite BR548326000 Blank, David A. National Realty Brokers Onsite BR028502000 Bongiorno, Kim S. Buyers Information Service, Inc. Onsite BR528401000 Bosse, Tammy L. Boss Properties Onsite BR632960000 Boyd, Joann Boyd Realty & Investments Onsite BR511008000 Brice, Lesley A. MC Residential Onsite BR625024000 Brodeur, Marc A. Trillium Properties, LLC Onsite BR009600000 Burgener, Clifton W. "Will" Sherlock Homes Realty Onsite BR007241000 Burns, Timothy P. PPR Referral Onsite BR529957000 Burrell, Aimee A. Elpis Real Estate Boutique Onsite BR511157000 Callaway, Kelly E. Those Callaways Onsite BR551451000 Campbell, Douglas R.J. Campbell & Associates (Inactive) Onsite BR634706000 Caparros, Agustin D. VLP Realty Onsite BR007140000 Cardwell, Michael A. Homechoice Properties, LLC Onsite BR539215000 Castro, Theodore "Teddy" Home Execs Realty Onsite BR113578000 Chandler, Dale B. Above and Beyond Realty Onsite BR583358000 Chapman, Jacob R. Desert North Realty Onsite BR101762000 Chipman, Linda L. KRE Arizona, LLC Onsite BR013958000 Chua, Perla Smart Referral Network, LLC Onsite BR105952000 Clark, Phillip B. "Phil" Phil Clark Land, LLC Onsite BR537300000 Cleman, Frederick A. Full House Realty Onsite BR561065000 Conway, Michael W. Jr. Conway Real Estate Onsite BR540321000 Cook, Philip N. Neighborhood Experts Onsite BR571806000 Coon, Robert E. Onsite BR512652000 Daniell-Marshall, Janet M. Majestic Real Estate & Investments, Inc. Robison Land & Realty BR554651000 De Augustine, Anthony Avant Garde Onsite Real Estate Bulletin Page 17 Brokerage Location EBAR Volume 2017 • Issue 1 BROKERS IN SUBSTANTIVE COMPLIANCE Broker Audit Honor Roll - JUNE thru MAY 2017 License # Broker's Name Brokerage Type of Audit BR005211000 De Bernardi, R.C. "Duke" DD Properties Onsite BR528459000 Dearien, Dana L. Montebello Fine Properties Onsite BR008886000 BR522843000 Decosmo, Richard A. Deglane, Juan M. Cozland Corporation Zipworld Realty, LLC Onsite Onsite BR031821000 Deuitch, Matthew E. DPR Commercial Onsite BR011860000 BR629350000 Don Francesco, Patricia Doyle, Perry P. Metropolitan Real Estate Black Belt Realty Onsite Onsite BR577367000 Duck, Charles E. III Blackwing Real Estate Onsite BR580899000 Farber, Paul S. Vim Residential Management, LLC Onsite BR552177000 BR627810000 Farhat, Deborah A. Figueroa, Jose "Joe" R. Jr. Farhat & Associates Yuma Property Management, LLC Onsite EBAR BR104971000 Fillipi, Terry L. Aspen Country Realty EBAR BR026446000 Frye, Donna L. Christian Real Estate Onsite BR526216000 Gaston, Jacob D. Be Home Realty Onsite BR522712000 Giannopoulos, William I Home Real Estate, LLC Onsite BR520884000 Gordon, James J. Homecor Realty Onsite BR013786000 Green, Margaret A. Aufmuth Fine Properties Onsite BR531539000 Gutierrez, Michael V. Douglas Realty Group EBAR BR504797000 Hall, Michael T. ERA - Matt Fischer, Realtor EBAR BR625997000 My Arizona Realty, LLC Onsite BR101141000 Harrington, Richard P. "Rich" Haugen, George R. Haugen Commercial Real Estate, Inc. Onsite BR007099000 BR562135000 Hogan, Joseph E. Holliday, Roger L. The Hogan Group Tri State Realty, Inc. Onsite EBAR BR528226000 Hudson, Dale R. Sonoran Fine Properties Onsite BR006260000 Hulvey, Dale L. Christopher Robert Corporation Onsite BR529524000 Hune, Pat S. 1st Southwest Realty Onsite BR527288000 Hunt, Jeffrey L. Rider's Realty Onsite BR043906000 Jackson, Rick Hunter Jack Onsite BR021269000 Kerley, Robert D. Silver Key Realty Onsite BR517246000 King, Nancy A. "Angel" Custom Homes and Lots Investments Onsite BR026694000 Klei, Kelly L. Discovery Realty Onsite BR516568000 Kopp, Richard L. Jr. Assist-2-Sell Buyers and Sellers Onsite BR010615000 Ladamato, A. Gene Home Management Associates Onsite BR565063000 Leefers, Kimber Solterra Realty, LLC Onsite Real Estate Bulletin Page 18 Brokerage Location Volume 2017 • Issue 1 BROKERS IN SUBSTANTIVE COMPLIANCE Broker Audit Honor Roll - JUNE thru MAY 2017 License # Broker's Name Brokerage Type of Audit Brokerage Location BR510346000 Lucero, Martha J. Casa Lucero Realty, LLC EBAR BR008101000 Marshall, Marie Marie Marshall & Associates Onsite BR116494000 Martin, Debra L. EBAR BR507628000 Martinet, Pierre F. Bullhead City Property Management Sales Net Land Realty Onsite BR519816000 Martinez, Mary Ellen Strategy Realty, LLC Onsite BR570713000 Martinez, Tina L. No Stress Properties Onsite BR007509000 May, Gary Real Living Success Realty Onsite BR517953000 McDonald Andrew "Andy" Homesmart Advantage Group Onsite BR006095000 GHE Realty Onsite BR564190000 Messenger, Michael R. "Mike" Mijac, John P. Long Realty Company Onsite BR516107000 Miller, Nicole C. Zion Realty Onsite BR626580000 Miller, Ryan T. RBR & Associates Onsite BR006028000 Morland, Johnnie R. Southwest Management of Arizona EBAR BR008037000 Nabers, Michael L. RE/MAX Sun Properties Onsite BR570002000 Ochoa, George Golden Properties Management, LLC Onsite BR561428000 Pechersky, Scott R. Alliance Communities, LLC Onsite BR109400000 Pepping, Kathleen C. Tucson Management, Inc. Onsite BR574801000 Perera, Toni R. Infinity Realty Arizona Onsite BR515035000 Phelps, Robert B. "Bob" Bob Phelps Realty Co. Onsite BR526289000 Phillips, Mark V. Newmark Grubb Levy Strange Beffort Onsite BR558719000 Plato, Raymond J. "Ray" Viza Realty Onsite BR013106000 Popa, Thomas J. Thomas Popa & Associates Onsite BR006986000 Quatraro, Paul R. Great Southwest Realty Onsite BR516382000 Ramras, Tatiana Ramras Realty, LLC Onsite Real Estate Bulletin Page 19 Volume 2017 • Issue 1 BROKERS IN SUBSTANTIVE COMPLIANCE Broker Audit Honor Roll - JUNE thru MAY 2017 BR006383000 Ramundo, Mark Onsite Rich, Danielle C. Mark Ramundo Tucson's Choice Property Management & Real Estate Group LLC BR525881000 BR025700000 Robers, Jerald L. Triple Net America, LLC Onsite Rollnick, Richard D. Allegiant Properties, LLC Onsite BR573786000 Roulette, Charles K. Montezuma Realty Onsite BR641439000 Salyer, Angela K. Mattamy Tucson, LLC Onsite BR105185000 Schlosser, Lucas W. Southwest Land Associates, LLC Onsite BR628744000 Shiner, Michael G. CXT Realty Onsite BR037150000 Shrader, J. B. Shrader Realty & Associates EBAR BR007056000 Siddons, George Key Management Co., Inc. Onsite BR633507000 Stern, Negin Lemark Realty Onsite BR012375000 Stevens, Julie A. Stevens Realty & Investment Co. Inc. EBAR BR037123000 Thibault, John H. "Tebo" State Territory Realty, LLC Onsite BR522286000 Thompson, Gary T. Arizona Central Land & Home Onsite BR504755000 Titche, Megan K. MEB Rental Homes Onsite BR518832000 Tobian, Michael P. GetArizonaProperty.com Onsite BR114305000 Tokoph, Thomas J. Urban Realty & Development, LLC Onsite BR102326000 Trevino, Karen L. ERA Four Feathers Realty, L.C. EBAR Tyrrell, John T. Tycor Realty Company Onsite BR528450000 Vance, Leonard B. "Len" Vance Realty Onsite BR546609000 Weaver, Keith A. Exit Realty - Realty Place Onsite Weekes, Euphemia L. Crest Premier Properties Onsite Weller, Gary L. Weller Realty & Management Onsite White, Sandra E. Hunt Commercial Real Estate Onsite Winward, William J. CPA Advantage Realty, LLC Onsite Yamauchi, Kathleen Kathleen Yamauchi Group Real Estate Onsite Ziff, Laura S. AAM, LLC Onsite BR533244000 BR513924000 BR524832000 BR006009000 BR542027000 BR014024000 BR042781000 BR007903000 Onsite DISCIPLINARY ACTIONS ABBREVIATIONS USED IN DISCIPLINARY ACTIONS ASA = Accelerated Settlement Agreement BA = Broker Acknowledgement C&D = Cease and Desist CFO = Commissioner Final Order CO = Consent Order CONV = Conviction CP = Civil Penalty ED = Additional Education FEL = Felony J & S = Joint & Several LG = License Granted MISD = Misdemeanor PL = Provisional License PM = Practice Monitor UA = Unlicensed Activity Correction: The ADRE Bulletin Volume 2016 Issue 2 erroneously listed Coldwell Banker Residential as the Brokerage at the Time of Violation by Cal-Pacific Properties Corp. The field should have been left blank. Coldwell Banker Residential has never been affiliated with Cal-Pacific Properties Corp. Name License Number Brokerage at time of violation Location Summary Order Fisher, Aaron SA642267000 Inactive Oro Valley, AZ Convictions CO - 2 Yrs. PL/PM; Sworn Quarterly affidavits Bestine, Daniel SA661127000 Applicant Mesa, AZ Convictions CFO- After hearing - License Denial upheld. Mansour, Majo BR642157000 Sterling Fine Properties, LLC Scottsdale, AZ Property Management Irregularities ASA - $500 CP, 6 hrs CE Siqueiros, Raul B SA553109000 Walt Danley Realty LLC Phoenix, AZ Failure to timely disclose conviction ASA - $400 CP Huerta, Melissa SA627029000 Fazio & Associates LLC Mesa, AZ Failure to timely disclose conviction ASA- $750 CP West, Ken SA664971000 Applicant Prescott, AZ Convictions CO- 2 Yrs. PL/PM Barber, Gail A SA115286000 Applicant Phoenix, AZ Convictions CO- 2 Yrs. PL/PM Lewis, William Phillip SA535172000 Sterling Fine Properties, LLC Scottsdale, AZ Violation of Rules & Regulations CO- $1000 CP, 2 Yrs. PL/PM, 9 hrs CE Connolly, Channing Morgan SA665345000 Applicant Lake Havasu City, AZ Convictions CO-2 Yrs. PL/PM Adams, Barbara SA024906000 Suspended Phoenix, AZ Conviction CO- License Suspension, 2 yr. PL/ PM, 12 hrs CE Michelle, Angelique SA661509000 Applicant Lake Havasu City, AZ Convictions CO - 2 Yrs. PL/PM Hardin, Scott BR116446000 Keyland Fine Properties, LLC Scottsdale, AZ Trust Irregularities - shortage CFO-License Revoked Venezia, James H. SA574989000 Keyland Fine Properties, LLC Cave Creek, AZ Trust Irregularities - shortage CFO-License Revoked Keyland Fine Properties, LLC LC625010000 Cave Creek, AZ Trust Irregularities - shortage CFO-License Revoked Rogers, Letitia SA661228000 Re/Max Prestige Properties Kingman, AZ Failure to disclose conviction ASA-$750 CP, 6 hrs CE Yost, Shawna SA573567000 Applicant Mesa, AZ Failure to complete CE while previously licensed ASA - $500 CP, 6 hrs CE Moyer, James SA634126000 Homesmart LLC Gilbert, AZ Failure to disclose - Conviction ASA - $1500 CP Joaquim, Hilda BR007262000 S. J. Flower Real Estate Phoenix, AZ Misrepresentation Conversion of client funds CFO - License Revoked Frankenfield, Cori SA665330000 applicant Tucson, AZ Convictions CO - 2 Yrs. PL/PM Walters, Lindsay SA564559000 Mojica & Associates Real Estate LLC Scottsdale, AZ Late disclosure - Conviction CO - $2000 CP, 2 Yrs. PL/PM, 9 hrs CE Cohen, Deborah BR572424000 Custom Keys Realty & Gold Canyon, AZ Property Management Abandonment of office FINDING OF FACT, CONCLUSIONS OF LAW & ORDER - License revoked Custom Key Realty & LC644620000 Property Management Gold Canyon, AZ Abandonment of office FINDING OF FACT, CONCLUSIONS OF LAW & ORDER - License revoked Arizona Homes Realty Gilbert, AZ Violation or Rules and Regulations - illegal compensation ASA - $1000 CP Real Estate Bulletin LC575173000 Page 21 Volume 2017 • Issue 1 DISCIPLINARY ACTIONS CONTINUED Name License Number Brokerage at time of violation Location Summary Order Carroll, BR535504000 Shannon Marie Arizona Homes Realty Gilbert, AZ Violation or Rules and Regulations - illegal compensation ASA - $1000 CP, 6 hrs CE Montijo, Edna SA653786000 Arizona Homes Realty Gilbert, AZ Violation or Rules and Regulations - illegal compensation ASA - $1000 CP, 6 hrs CE Koenig, Yvonne SA653161000 Arizona Homes Realty Gilbert, AZ Violation or Rules and Regulations - illegal compensation ASA - $500 CP, 6 hrs CE Gilbaugh, Patricia SA115655000 West USA Realty Inc. Phoenix, AZ Late Disclosure ASA - $400 CP Brown, Kelly SA045688000 Inactive Scottsdale, AZ Late Disclosure CO - $400 CP, 2 Yrs. PL/PM, 6 hrs CE Green, Lynne SA660575000 Applicant Phoenix, AZ Convictions CO - 2 Yrs. PL/PM Mcnulty, Laura SA580715000 Homesmart LLC San Tan Valley, AZ Property Management Irregularities CFO- License Revoked, $2000 CP Martin, Aaron SA662870000 N/A Scottsdale, AZ Surrender in lieu of disciplinary hearing Surrender License Sypkens, Dennis SA644363000 Suspended Scottsdale, AZ Conviction FINDINGS OF FACT, CONCLUSIONS OF LAW AND ORDER - Licensed Revoked Talbot, Dawn SA655356000 TENNEY REALTY SERVICES SHOW LOW, AZ Failure to disclose - Conviction ASA - $450 CP Martinez, Ruben SA668176000 Applicant Casa Grande, AZ Conviction CO-2 Yrs. PL/PM Bechtel, Alison BR521148000 Keller Williams Legacy Phoenix, AZ One Failure to supervise CO-$2000 CP, 6 hrs CE McNicol, Cynthia Keller Williams Legacy Phoenix, AZ One Failure to supervise CO-$2000 CP, 6 hrs CE Dawson, Mark SA44420000 Realty Executives LLC Scottsdale, AZ Unlicensed Activity CO - $2000 CP, 2 Yrs. PL/PM, 6 hrs CE Hieber, Craig SA626564000 ERA_ Matt Fischer Realtor LLC Yuma, AZ Failure to disclose a material fact- Violation or Rules and Regulations CO - $2000 CP, 2 Yrs. PL/PM, 12 hrs CE Genteman, Nathan SA655285000 VDH Investment Corp. Chandler, AZ Failure to Disclose- Convictions ASA - $750 CP Murray, Stephen BR564024000 MURRAY TIERRA ESTARE COMPANY Maricopa AZ Failure to review transactions ASA - $1000 CP, 6 hrs CE JGL Consulting LLC Peoria, AZ Unlicensed Activity - property management Cease & Desist Peoria, AZ Unlicensed Activity - property management Cease & Desist BR557817000 Keckler, Tammi Unlicensed JGL Consulting Unlicensed LLC Taylor, Joy Darlene BR008124000 Leon-Taylor Management LLC Tucson, AZ Unlicensed Activity ASA - $1000 CP, 6 hrs CE Johnson, Randall SA516901000 Valley Vistas Management Company Scottsdale, AZ Unlicensed Activity CFO - license revoked Valley Vistas Management Company Unlicensed Scottsdale, AZ Unlicensed Activity CFO - cease and desist affirmed Dubon, Tiberius SA668002000 Applicant Phoenix, AZ Conviction CO- 2 Yrs. PL/PM Pafford, Nicholas SA577842000 Bluebonnet t Ventures Flagstaff, AZ Convictions CO-2yrs. PL/PM NRT Arizona LLC Conviction CO- 2 yrs. PL/PM Sjulstad, Paula SA513790000 Real Estate Bulletin Tucson, AZ Page 22 Volume 2017 • Issue 1 DISCIPLINARY ACTIONS CONTINUED Name License Number Brokerage at time of violation Location Summary Order Lawson, Aaron SA636399000 Applicant Phoenix, AZ Convictions CO - 2 Yrs. PL/PM, 6 hrs CE Rivera, Jose SA624430000 Uptown Realty LLC Phoenix, AZ Convictions CFO Means, Kimberly SA038437000 Inactive Scottsdale, AZ Failure to Disclose - Convictions ASA - $750 CP Devorkin, Jeffrey BR573645000 I GO URBAN REALTY Chandler, AZ Trust Account Irregularities CO -$3000 CP, 2 yrs. PL/ PM, 12 hrs CE, 2 yrs. acct reconciliations I GO URBAN REALTY LC634388000 Chandler, AZ Trust Account Irregularities CO -$3000 CP, 2 yrs. PL/ PM, 12 hrs CE, 2 yrs. acct reconciliations Decesare, Dean BR547365000 OCOTILLO PROPERTIES Maricopa AZ Failure to maintain records - Violation or ASA - $1000 Rules and Regulations Smith, Duane SA656211000 HOMESMART, LLC Glendale, AZ Other Jurisdiction Sanction ASA - $750 CP Carr, Terrell SA665337000 Applicant Tempe, AZ Convictions CO - 2 Yrs. PL/PM, Singer, Richard SA66124000 Applicant Flagstaff, AZ Convictions CO - 2 Yrs. PL/PM Danovic, Jacob SA583819000 Reliance Commercial Real Estate Scottsdale, AZ Failure to Disclose - convictions ASA - $1000, 6 hrs CE Starich, Kenneth BR638603000 Kenneth Starich Mesa, AZ Other jurisdiction sanctions- False/ Misleading Application CFO - Revoked Schoff, J Dillon SA580671000 Tierra Antigua Realty LLC Tucson, AZ Convictions CFO-Revoked Holcomb, Michelle BR5414455000 FORE PEAKS SALES GROUP Rio Verde, AZ Failure to Respond to a Department Cease & Desist Investigations/Audit - Violation or Rules and Regulations Fore Peaks Sales Group LC641582000 Rio Verde, AZ Failure to Respond to a Department Cease & Desist Investigations/Audit - Violation or Rules and Regulations John N. Wenzlau BR12964000 Agenors Partners Realty LLC Litchfield, AZ Violation or Rules and Regulations CO - $1,500 CP, 12 hrs CE Espinoza, Mario T BR509316000 SLP Realty Phoenix, AZ Surrender in lieu of hearing Surrender License Freyling, Glenn SA668410000 Applicant Camp Verde, AZ Failure to Disclose - Convictions CO - 2 yrs. PL/PM Dow, Darin SA542779000 MY HOME GROUP REAL ESTATE Tempe, AZ Surrender in lieu of hearing to revoke Surrender License Flores, James SA649106000 Inactive Mesa, AZ Conviction ASA - $750 CP, Willoughby, Dan SA576122000 Homesmart LLC Peoria, AZ Convictions Summary Suspension Yu, Min SA631054000 Inactive Phoenix, AZ Conviction Summary Suspension Chin, Tom SA588263000 Homesmart LLC Chandler, AZ Convictions Summary Suspension Erran, David SA659627000 Inactive Mesa, AZ Convictions Summary Suspension Foley, John SA564682000 Real Estate Marketing Professionals Of Tucson Glendale, AZ Conviction CFO- Revoked Wisneski, Natalie SA666229000 Applicant Tempe, AZ Disclosure - Conviction CFO - after hearingGrant 2 year PL Wisneski, Natalie SA666229000 Applicant Tempe, AZ Conviction CO - 2 Yrs. PL/pm issued after hearing Yu, Min SA631054000 Inactive Phoenix, AZ Convictions FINDINGS OF FACT, CONCLUSIONS OF LAW AND ORDER, Licensed REVOKED Real Estate Bulletin Page 23 Volume 2017 • Issue 1 DISCIPLINARY ACTIONS CONTINUED Name License Number Brokerage at time of violation Location Summary Order Andrews, Dallas SA669105000 Applicant Peoria, AZ Convictions CO - 2 yrs. PL/PM Zimmerman, Mary Ann SA629611000 Realty One Group Inc. Peoria, AZ Failure to Disclose- False or Misleading Application ASA - $1000 Cheetham, Russell SA530740000 Inactive Scottsdale, AZ Failure to Disclose - Convictions ASA - $750 Smith, Margaret BR564185000 Valley Executives Real Estate and Property Management Scottsdale, AZ Property management and trust account violations CO -$3000 CP, 2 yrs. PL/PM, 15 hrs CE, 2 yrs acct reconciliations Scottsdale, AZ Property management and trust account violations CO-$3000 CP, 2yrs PL/PM, 15hrs CE, 2 yrs. acct reconciliations Valley Executives Real Estate LC639959000 and Property Management Schmitz, Cristy SA669102000 Applicant Apache Junction, AZ Convictions CO -2 yrs. PL/PM Wier, Anthony BR007361000 Pro-Property Management Phoenix, AZ Trust Account Irregularities- failure to reconcile ASA - $1000 CP, 6 hrs CE Friedman, Alan BR002963000 American Property Exchange Inc. Tucson, AZ Illegal Subdivision CO - $2000 CP CEASE & DESIST Meade, Clyne Unlicensed Tucson, AZ Illegal Subdivision CO - $2000 CP CEASE & DESIST Race Track Development Unlicensed Tucson, AZ Illegal Subdivision CO - $2000 CP CEASE & DESIST Liechti, Timothy SA631830000 Summit Land Consultants Scottsdale, AZ LLC dba Summit Home Consultants Failure to exercise reasonable caredisclosure CO - $500 CP, 9 hrs CE Bortman, Oleg BR63686400 Biltmore Lifestyles Real Estate Company Phoenix, AZ Violation or Rules and Regulations- Advertising ASA - $500 CP, 6 hrs CE Blalock, Tucker BR642462000 Biltmore Lifestyles Real Estate Company Phoenix, AZ Violation or Rules and Regulations- Advertising ASA - $500 CP, 6 hrs CE Stockwell, Cynthia BR021871000 Phoenix, AZ Violation or Rules and Regulations- Advertising ASA - $400 CP Planeta, Mary SA669372000 Applicant Phoenix, AZ Convictions CO - PL/PM Barnes, Dana BR524813000 Above and Beyond Realty Glendale, AZ Failure to Disclose CO - $1,000 CP, 9 hrs CE Laakso, Anton SA669154000 Applicant Tempe, AZ Convictions CO - 2 Yrs. PL/PM, 6 hrs CE Rivera, Joey SA661198000 Applicant Phoenix, AZ Convictions CFO- Denial of license upheld Lopez, Rosita BR569509000 Golden Globe Investments Mesa, AZ LLC Violation or Rules and Regulations CFO- License Revoked Gunderson, Jesse SA527264000 Golden Globe Investments Phoenix, AZ LLC Violation or Rules and Regulations CFO- License Revoked $5,000 CP Gunderson, Colleen BR518894000 Golden Globe Investments Phoenix, AZ LLC Violation or Rules and Regulations CFO- License Revoked Golden Globe Investments LLC LC583868000 Phoenix, AZ Violation or Rules and Regulations CFO- License Revoked Griffith, Hannah SA669832000 Applicant Scottsdale, AZ Convictions CO - PL/PM Caravella, Steven SA668898000 Applicant Chandler, AZ Convictions CO-PL/PM Erran, David SA659627000 Inactive Mesa, AZ Convictions FINDINGS OF FACT, CONCLUSIONS OF LAW AND ORDER, Licensed REVOKED Real Estate Bulletin Page 24 Volume 2017 • Issue 1 DISCIPLINARY ACTIONS CONTINUED Name License Number Brokerage at time of violation Location Summary Order FINDINGS OF FACT, CONCLUSIONS OF LAW AND ORDER, Licensed REVOKED Chin, Tom SA588263000 Homesmart LLC Chandler, AZ Convictions Garner, Brandon SA665861000 Applicant Apache Junction, AZ Convictions Van Sickle, Brittany SA670290000 Applicant San Tan Valley, Convictions AZ Parsons, John SA515736000 Empire Commercial Real Estate Phoenix, AZ Convictions Rosenstein, Kimberley SA637354000 Applicant Phoenix, AZ Convictions CO-PL/PM FINDINGS OF FACT, CONCLUSIONS OF LAW AND ORDER, Licensed REVOKED Hernandez, Jesus SA642066000 Daniel Covarrubias Valdez Phoenix, AZ Convictions Simpson, Darrick SA641817000 Homesmart LLC Mesa, AZ Convictions Mann, Ginger SA635661000 Homesmart Success Maricopa AZ Violation or Rules and Regulations Armenta, Michael SA504976000 Homesmart LLC Phoenix AZ Convictions Waldbillig, Tiffanii SA575739000 AZ Real Estate & Property Management LLC Mesa, AZ Convictions Willoughby, Dan SA576122000 Homesmart LLC Peoria, AZ Convictions Rodriguez, Fabio BR502567000 Realty One Group Inc. Glendale, AZ Misrepresentation Linnerson, Dalen SA653841000 Realty Executives LLC Phoenix, AZ Unlicensed Activity Windham, Joseph SA654558000 Conway Real Estate LLC Phoenix, AZ Convictions Hollister, Charles SA563150000 Applicant Las Vegas, NV Convictions Trupiano, Joseph SA666130000 Applicant Northville, MI Convictions Stanton, Jaron SA670463000 Applicant Scottsdale, AZ Convictions Volland, Melanie SA671170000 Applicant Peoria, AZ Convictions House, Wanda SA535449000 Russ Lyon LLC Phoenix, AZ Convictions Minardi, Kimberly SA660438000 Foothills Property Manage- Cottonwood, ment LLC AZ Convictions Linnerson, Dalen SA653841000 Realty Executives LLC Phoenix, AZ Unlicensed Activity Linnerson, Steven Unlicensed Phoenix, AZ Unlicensed Activity DDL Management Inc. Unlicensed Phoenix, AZ Unlicensed Activity Landon, Carolyn SA514744000 The Solvere Group LLC Phoenix, AZ Other Jurisdiction Sanction Holcomb, Michelle BR544455000 FORE PEAKS SALES GROUP Rio Verde, AZ Violation or Rules and Regulations Real Estate Bulletin Page 25 CO-PL/PM CO-PL/PM CO-$750 CP, PL/PM ASA -$750 CP CO- $2000 CP, CE ASA - $750 CP OSS - License Suspended CFO- License Revoked CFO- License Revoked CO-$3000 CP, CE CFO-$250 CP CO- PL/PM CO-PL/PM CO-PL/PM, COUNSELING CO-PL/PM OSS - License Suspended CO-License Suspended, PL/PM Cease and Desist Cease and Desist Cease and Desist CO - $3000 CP, PL/PM, CE CFO - License Revoked Volume 2017 • Issue 1 DISCIPLINARY ACTIONS CONTINUED Fore Peaks Sales Group LC641582000 Yashar, Elizabeth SA112345000 Gum, Anmarie SA529260000 Rio Verde, AZ Violation or Rules and Regulations Applicant Tempe, AZ Convictions Applicant Gilbert, AZ Convictions CFO - License Revoked CO-PL/PM CO-PL/PM Ruiz, Gisela SA522989000 Tambes Holding LLC Tucson, AZ Unlicensed Activity CO- $3000 CP, 60 day LICENSE SUSPENSION, LICENSE REINSTATEMENT,PL/PM, CE Mantovani, Vanessa BR572853000 Montovani Properties LLC Mesa, AZ Failure to Disclose ASA - $750 CP Yurkovic, Gregory BR579899000 Platinum Realty Group Phoenix, AZ Violation or Rules and Regulations, CO- $3000 CP, PL, Property Management violations, Trust CE, Monthly account shortage. accounting Platinum Realty Group LLC LC6422985000 Phoenix AZ Violation or Rules and Regulations, CO- $3000 CP, PL, Property Management violations, Trust CE, Monthly account shortage. accounting Frietz, Guillermo BR012956000 Guillermo A. Frietz Phoenix, AZ Convictions Kahlich, Mark BR011555000 Mark T. Kahlich Tucson, AZ Failure to Disclose Lyons, Michael SA668871000 Inactive Gilbert, AZ Convictions Kinas, David Unlicensed Tucson, AZ Unlicensed Activity Blazanovic, Brankica BR579179000 Basin Capital properties LLC dba BC Prperites1 Phoenix, AZ CO-$4,000 CP, PL, Property Management violations. Trust TRUST ACCTS, Account Shortage SURETY BOND Richard, Ivan SA637013000 Breakthrough Real Estate & Property Management LLC Phoenix, AZ Failure to Respond Thomason, Jamie SA654294000 D & D Follies LLC Prescott, AZ Convictions OSS - License Suspended Dery-Chaffin, Alexander SA669026000 Applicant Tucson, AZ Convictions CO-PL,PM Israel, James SA643888000 Cluff Property Management LLC Gilbert, AZ Conversion of Client Funds CFO-ALJ - License Revoked Roberts, James SA671280000 Applicant Flagstaff, AZ Convictions Joyner, Joseph SA664475000 Applicant Tucson, AZ Convictions Waldron, Scott SA663670000 Inactive Chandler, AZ Convictions 881 home LLC Unlicensed Tucson, AZ Unlicensed Activity Basin Capital properties LLC dba BC Prperites1 LC640963000 Phoenix, AZ CO-$4,000 CP, PL, Property Management violations. Trust TRUST ACCTS, Account Shortage SURETY BOND Roth, Sara SA561243000 Applicant Peoria, AZ Convictions, failure to disclose Hendrix, Suzanne SA647262000 Homesmart LLC Scottsdale, AZ Convictions, failure to disclose Ashley, Eugene BR533116000 Eugene B. Ashley Realtors Scottsdale, AZ Failure to provide records and cooperate with a Department audit. CO -PL, COUNSELING, ELECTRONIC SUBMISSIONS ASA - $400 CP OSS - License Suspended Cease and Desist Surrender License CO-PL/PM CO-PL/PM Surrender License Cease and Desist CO-PL/PM ASA- $750 CP Real Estate Bulletin Page 26 CFO- License Revoked Volume 2017 • Issue 1 Official Publication ARIZONA DEPARTMENT OF REAL ESTATE 2910 N. 44th St, Suite 100 The ADRE has updated trifold brochures! Click the linked titles below to view the electronic version on www.azre.gov. Homeowners Association Dispute Process All About ADRE Obtaining a Real Estate License VOLUME 2017 - ISSUE 1 The Periodic Bulletin from the Arizona Department of Real Estate An official publication of the State of Arizona DOUGLAS A. DUCEY Governor JUDY LOWE Commissioner The ADRE Mission The purpose of the department is to protect the public interest through licensure and regulation of the real estate profession Real Estate Bulletin Page 27 Real Estate Advisory Board Bill Gray, Chair Karen Bohler, Vice-Chair Carla Bowen Charles Bowles Kimberly Clifton Nedra Halley Bruce A. Jacobs Nicole LaSlavic Justin Rollins D. Christopher Ward Volume 2017 • Issue 1