0$67(5/,67 2) 67$7(*29(510(17352*5$06 ² -$1('((+8// *29(51252)$5,=21$ 0$67(5/,67 2) 67$7(*29(510(17352*5$06  -$1('((+8// *29(51252)$5,=21$ Provisions for Individuals with Disabilities If individuals with disabilities require reasonable accommodation in order to use this document, please contact the Governor’s Office of Strategic Planning and Budgeting at (602) 542-5381. 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TABLE OF CONTENTS EXECUTIVE SUMMARY...................................................................................................................................................i ABOUT THE MASTER LIST...........................................................................................................................................iii GOVERNOR’S STRATEGIC DIRECTION ............................................................................................................. 1 TOTAL PROGRAM AND SUBPROGRAM FUNDING ...............................................................................................7 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS..........................................................27 APPENDIX HISTORY OF ARIZONA’S BUDGET REFORM....................................................................................................A-1 PROGRAM BUDGETING MIGRATION SCHEDULES ........................................................................................A-5 ARIZONA BUDGET REFORM LEGISLATION.....................................................................................................A-7 GLOSSARY...............................................................................................................................................................A-11 FREQUENTLY USED ACRONYMS......................................................................................................................A-13 RESOURCES.............................................................................................................................................................A-15 TABLE OF CONTENTS 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS EXECUTIVE SUMMARY Introduction The 2000 - 2001 Master List of State Government Programs is the fifth edition of this valuable reference document, first published in 1994. The planning information, including key goals and outcome-oriented performance measures, contained in this document provide the foundation to make government more understandable to the public, improve productivity and customer service, and strengthen accountability for results. Governor’s Strategic Direction For the first time since the publication of the first Master List in 1994, the Governor of Arizona has set forth the top policy priorities of her administration in the form of a statewide strategic plan, known as “A Strategic Direction for State Government.” The plan takes Arizona’s current planning process to the next logical step — establishing a policy agenda, specific goals, and performance measures for the entire executive branch. The statewide plan identifies what the Governor considers the most critical issues facing the State of Arizona over the next few years, specifies the outcomes the executive branch will be working toward in those issue areas, and indicates how progress toward those outcomes will be measured. Agency alignment. State agencies have been asked to shape their own strategic plans, budget requests, and information technology plans so that they align with the goals in the statewide plan. This ensures a coordinated approach by the executive branch in addressing policy issues. The plan will also help increase accountability to the citizens of Arizona by establishing specific performance targets for state government. A work in process. Though the statewide plan has been revised and refined over many, many months, a document of this sort must be considered a work in progress. In some cases, brand new performance measures have been created for the plan; data and targets are not yet available for those measures. Future years may also see a change in the critical issues facing the state, necessitating changes in some of the goals in the plan. Despite the potential for change, the statewide strategic plan is an important first step in improving government’s performance and accountability to its citizen-owners. A call to action. The Governor’s plan should not be considered just a government document, however. Achievement of many of the goals will require joint efforts by several levels of government, the private sector, and the citizens of Arizona themselves. Thus, the statewide plan is as much a call to action to all Arizonans as a blueprint for governance. A copy of the Governor’s Strategic Direction for State Government can be found on page 1. Key Results and Observations Joint effort. Compiling this comprehensive inventory requires cooperation from all agencies in each of the three branches of State government. Program budgeting. Currently, the program structure in the Master List does not necessarily parallel the structure used for budgeting purposes. However, by FY 2006, all agencies will be required to submit their budget requests by program and subprogram. A schedule outlining the agencies’ migration to program budgeting can be found on page A5 of the Appendix. A considerable amount of work, especially for Phase III agencies, will be required to modify the current program/subprogram structure to meet the needs of program budgeting. Quality of submittals. As the state migrates to program budgeting, the quality of strategic plans, and the planning elements that are forwarded for inclusion in this publication, must continue to be improved. The use of performance measurement will play an increased role in decision making in a program budgeting environment. As such, a continued effort to develop result-oriented performance measures must be a focus for all agencies, programs, and subprograms. Currently, most measures continue to be simple inputs and outputs. This is consistent with the experience of other states and cities that have instituted performance measurement. Further refinement of performance measures and other essential planning elements will be the major thrust for the next two years. EXECUTIVE SUMMARY Page i 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Challenges Conclusion Training. Since the passage of budget reform, more than 2,000 state employees have been trained. The current training focus emphasizes the state’s strategic planning model. The curriculum covers the requisite planning elements and provides litmus tests to help participants gauge their success in developing various elements of a strategic plan. Strategic planning and developing performance measures are disciplines that require years to fully mature. The budget reform process is an evolutionary one that will continue to improve as agencies gain more experience. However, the stakes are getting higher as we migrate into program budgeting where the use of performance measurement will be more systematic. As agencies strive to improve their strategic plans, new training resources need to be made available. Strategic planning is a management tool. To be effective, a plan must be a working document not just a written one. Training for executive leaders and managers must be developed to educate them on how to use a strategic plan and the strategic planning process to help improve their organization and improve services to their customers and stakeholders. Internet. To improve public access to information about Arizona’s budget process and to respond more readily to information requests from around the country, OSPB documents continue to be available on the World Wide Web. The Master List of State Government Programs; Managing for Results, the State’s Strategic Planning and Performance Measurement Handbook; program authorization reviews and strategic program area reviews; budget and planning instructions; and all budget and planning automated applications are available via the OSPB home page: http://www.state.az.us/ospb. n Program budgeting. As agencies are phased into program budgeting, the current program/subprogram structures will be modified to focus on function rather than organizational structure or funding schemes. Therefore, considerable thought must be given to the identification of these revised structures, as they will provide the foundation for future budget, planning, and program evaluation endeavors. Performance Measures. Agencies are being asked to focus on achieving and improving outcomes each year. In other words, results should begin to focus on the efficiency and effectiveness of agency operations. Measuring performance is good management. It can enhance the quality of services and aid in budget development and review. While the collection and review of performance measurement at all levels of an organization is valuable management information, to many measures, especially those operational in nature, are provided to the Executive and Legislative branches via this publication. Further, agencies should have a better performance track record since Arizona has been engaged in strategic planning since the passage of budget reform in 1993. Agencies need to begin to collect more results-oriented measurement and provide key measures via the Master List submittal. In order for performance measurement to be useful and valuable for State-level decision makers, agencies need to report on the vital few measures that tell the story about program efficiency and effectiveness. Page ii EXECUTIVE SUMMARY 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ABOUT THE MASTER LIST funding source. Currently, agencies have identified a total of 851 programs and subprograms. Introduction Budget reform requires the identification of all programs and subprograms by agencies. This program structure has a profound effect on agencies. First, agencies must develop strategic plans for each program and subprogram, as well as for the agency. Next, the structure forms the basis for the organization of this document — The Master List of State Government Programs. Finally, by FY 2006, all agencies will be required to submit their budget requests by program and subprogram1. Legislation Update In 1999, SB 1365 (Laws 1999, Chapter 148) revised the agency strategic plan and Master List submittal dates from April 1 of every even-numbered year to September 1 annually. This same legislation replaced the program authorization review process with a new process called Strategic Program Area Reviews (SPAR). More information about the SPAR process can be found in the Appendix on page A-4. Program Definition Historically, agencies have been given considerable latitude in defining their programs. Some have defined programs on the basis of organizational structure, some by funding source, and still others by function. As a result, considerable variation exists in the level of detail provided, the scope of the activities represented, and the funding and FTE positions associated with the programs and subprograms. Additionally, some agencies have only one program, while others have identified more than 77 programs and subprograms. Each year, agencies are given the opportunity to change their program structure. The first Master List, compiled by the Governor’s Office of Strategic Planning and Budgeting and presented to the Legislature and the Governor in January 1994, included a total of 1,267 programs and subprograms. In 1995, over 100 programs and subprograms were eliminated bringing the total to 1,151. In the 1996–97 Master List, agencies had consolidated their program/subprogram structure to 1,033. In the 1998–99 Master List, the structure was further consolidated to 954 programs and subprograms. As a precursor to compiling this Master List, agencies were again afforded an opportunity to propose changes to their structure of programs and subprograms. In light of the requirements of program budgeting, agencies were encouraged to define their program hierarchies to reflect function, rather than organizational structure or 1 For purposes of this law, programs will be defined by function, rather than funding source. See page A-2 of the Appendix for a discussion of program budgeting. The budget reform process needs to be critically examined to enhance its value to Executive and Legislative decision makers and citizen-owners. As originally intended, budget reform requirements anticipated to make government more understandable to the public, improve productivity and customer service, and strengthen accountability for results. Through automation, the Governor’s Office of Strategic Planning and Budgeting has significantly streamlined the process for collecting strategic planning information and publishing the Master List of State Government Programs. While the process continues to be refined, consideration must be given to the amount and quality of information that is required for State-level decision making and to support program budgeting. To this end, the Governor’s Office of Strategic Planning and Budgeting will convene a group of agency strategic planners to discuss the current content and process of compiling the Master List. Such discussion is necessary to determine whether any future legislative changes are warranted to ensure that the information provided via the Master List adds value to state level decision makers and citizen owners. Automation Prior to 1996, agencies were provided only written guidelines and instructions for their Master List submittals. In 1996, OSPB provided agencies a computer diskette (in one of three common word processing formats) that contained the agency's previous submittal and blank templates. Although an ABOUT THE MASTER LIST Page iii 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS improvement, agencies still spent numerous hours updating their submittals and OSPB staff spent more than 2,000 hours compiling, proofing, and editing the document. In 1997, OSPB organized a systems team to automate the Master List. First, the team reviewed and redefined the document elements, taking into account the addition of the agency strategic plans. Next, the relationship of the elements and the structure of the document were designed. Then, all agencies were surveyed to determine the least common technology “denominator.” In the design phase, the team kept a couple of factors in mind. The system needed to be easy to use and should function as a strategic planning development system for agencies. Finally, the system was to form the basis of a statewide strategic planning system. The team designed a relational database management system designed to run on most PCs employing the Microsoft™ Windows 3.X® or Windows 95® operating systems. By developing the system as a self-contained “runtime” program, agencies do not have to own a license for the Microsoft™ Access® database engine. The system, called Master List Application, was tested by five pilot agencies and their feedback was used to improve the design. Each agency was provided a set of three system disks and a data disk, which had all 1996-1997 Master List data pre-loaded on it. Instructions were provided to lead agencies through loading the system on to a hard drive and then loading the data into the system. Benefits include ease of data entry, ease of data revision, data integrity, future comparability of data, improved ability to analyze data, a consistent format, and a 70% reduction in the hours required to compile the document. The Master List application was updated and renamed the Arizona Integrated Planning System (AZIPS) for the 2000-01 submittals. Assistance provided. To assist agencies in updating the required planning elements for the Master List, OSPB conducted several training sessions in June 1999 to discuss the required planning elements and the AZIPS system. Page iv Published Elements The required elements of the Master List have changed little since 1993. Although agency strategic plans are now included in the document, the only elements that are new as a result, are the agency goals and agency key performance measures. The agency, program, and subprogram strategic plans developed by each budget unit are the source documents for the Master List. The mission, key goals and performance measures, and the funding and fulltime equivalent positions (FTE) associated with each agency, program, and subprogram are compiled into the Master List. Mission. A mission statement is a brief, comprehensive statement of purpose. A well written mission statement will justify the tax dollars being spent. Mission statements are required for the agency and for each program and subprogram. Description. A description is a summary of major duties, responsibilities, and customers served. The description should be written so that someone unfamiliar with the agency, program, or subprogram will have a general understanding of what it does, whom it serves, why it is needed, and how it works. Goals. Goals represent the desired end results, generally after three or more years. The agency, program, and subprogram goals should reflect strategic directions and primary activities. Also, if an agency plans on implementing a goal that will require additional funding, that goal must be included in the Master List. Finally, goals should not be interpreted to represent a comprehensive listing of every activity. Performance Measures. Used to measure results and ensure accountability. Performance measures provide a basis for assessing the successful achievement of the agency, program, and subprogram goals and objectives. For internal purposes, agencies will need to ensure that an adequate, but manageable, number of performance measures are collected. However, agencies should choose only the key outcome-oriented measures for each goal included in the Master List. ABOUT THE MASTER LIST 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Additionally, OSPB reviewed funding and FTE position information at a summary level to ensure consistency Funding Sources and Full-Time Equivalent (FTE) Position Information. Funding sources include: total agency, program, and subprogram General Funds, Other Appropriated Funds, Non-Appropriated Funds, and Federal Funds. For the FY 1999 actual expenditures, the General and Other Appropriated Funds through the 13th month are tied to the annual GAO report. For FY 2000 and 2001 they are tied to appropriations. Since the funding sources include Other NonAppropriated and Federal Funds, the funding estimates and FTE positions in the Master List may differ from those that appear in the Executive Budget or the Appropriations Report. For agencies that have capital funds directly appropriated, information is also required for FY 1999, FY 2000 and FY 2001. Agencies also provide a summary of the FTE positions for all funding sources for the agency, programs, and subprograms for FY 1999, FY 2000, and FY 2001. It is important to note here that many agencies do not account for their funds or FTE positions by program and subprogram. Therefore, the dollar amounts shown must be treated as estimates. In addition, since the Master List includes Other Non-appropriated and Federal Funds, the funding estimates contained in the Master List may differ from those that appear in other documents. with actual and appropriated amounts for the general and other appropriated funds. Funding and FTE information at the program and subprogram levels have been provided by the budget units and should be treated as estimates. Organization of the Document The Master List is organized by agency type. The total number of programs and subprograms identified by area of government are as follows: # # Agency Type Agencies Progs/Subs General Government.............. 28............................193 Health & Welfare................... 9..............................187 Inspection & Regulation ........ 44............................118 Education................................ 17............................221 Transportation ........................ 1................................13 Protection & Safety................ 9................................87 Natural Resources .................. 7................................32 Totals ..................................... 115..........................851 Please note: since single program agency information is interchangeable with program information, each required element for these agencies is displayed only once. For example, the mission statement is displayed as Agency/Program Mission and goals as Agency/Program Goals. n Missing Information. For required elements not submitted, the OSPB added the notation: "Information not provided." Edits and Modifications All agency, program, and subprogram level strategic planning information forward by agencies for inclusion in the Master List was provided by the budget units. OSPB staff read the submittals for clarity. For any substantive changes in missions, descriptions or goals, agencies were contacted. In most cases, agencies agreed to the changes. Performance measures were modified to ensure a consistent presentation. ABOUT THE MASTER LIST Page v Governor’s Strategic Direction 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS GOVERNOR’S STRATEGIC DIRECTION The Governor’s plan is organized by theme, goal, performance measure, performance measure definition, historical data, and target. The themes are the broad issue areas that the Governor has set as her top priorities. The goals are the outcomes her administration will be working toward within the context of each theme. The performance measures are the evaluation criteria that will be used to measure progress. The performance measure definitions are specific statements of how the performance measures will be constructed— data sources, calculations, etc. The historical data indicate how the state of Arizona has performed on each measure since school year (SY), fiscal year (FY) or calendar year (CY) 1994, depending on the measure. The targets indicate the expected improvement for each measure through fiscal year or calendar year 2002. In many cases, targets were set before fiscal year 1999 data was available. In some cases, 1999 performance greatly exceeded expectations; however, for this publication the future performance targets have not been adjusted to take into account the current information. Finally, performance data is sometimes noted as NA, which means data not available, or NY, which means data not yet available. THEME 1 — EDUCATION ♦ GOAL 1 — ENSURE EVERY CHILD IS PROFICIENT IN Historical Data SY SY 94/95 95/96 24 NA SY 96/97 NA SY 97/98 22 SY 98/99 NA Targets SY SY 99/00 00/01 27 NA SY 01/02 33 ♦ GOAL 2 — PREPARE ARIZONA’S STUDENTS TO SUCCEED IN EDUCATION THE WORKFORCE OR HIGHER Performance Measure Proficiency levels among eighth graders in science and math Definition 1: Percentage of eighth-grade public school students scoring at or above the Proficiency level on the National Assessment of Educational Progress (NAEP) science exam Historical Data SY SY 94/95 95/96 NA 23 SY 96/97 NA SY 97/98 NA SY 98/99 NA Targets SY SY 99/00 00/01 30 NA SY 01/02 33 Definition 2: Percentage of eighth-grade public school students scoring at or above the Proficiency level on the National Assessment of Educational Progress (NAEP) math exam READING BY THE THIRD GRADE Historical Data SY SY 94/95 95/96 NA 18 Performance Measure Reading proficiency levels for third graders Definition 1: Mean reading percentile rank for thirdgraders on the Stanford Achievement Test, Ninth Edition Historical Data SY SY 94/95 95/96 NA NA SY 96/97 44 SY 97/98 47 SY 98/99 47 Targets SY SY 99/00 00/01 51 53 SY 01/02 55 Definition 2: Percentage of fourth-grade public school students scoring at or above the Proficiency level on the National Assessment of Educational Progress (NAEP) reading exam1 1 SY 96/97 NA SY 97/98 NA SY 98/99 NA Targets SY SY 99/00 00/01 23 NA SY 01/02 28 Performance Measure Verbal and math SAT scores Definition: Average verbal and math SAT scores for all students taking the SAT in each year’s graduating class Historical Data Verbal Scores CY CY 95 96 524 525 Targets CY 97 523 CY 98 525 CY 99 527 CY 00 528 CY 01 530 CY 02 531 Math Scores CY CY 95 96 520 521 CY 97 522 CY 98 528 CY 99 530 CY 00 533 CY 01 535 CY 02 537 The NAEP exam is given at irregular intervals. GOVERNOR’S STRATEGIC DIRECTION Page 1 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measure Employer satisfaction with employees who have taken public vocational education courses Definition: Percentage of employers responding affirmatively to the following questions on the Department of Education’s Placement Survey regarding recently hired Arizona vocational education student: a) Do the employee’s academic skills meet or exceed your expectations? b) Do the employee’s occupational skills meet or exceed your expectations? c) Do the employee’s employability skills meet or exceed your expectations? Historical Data FY Ques. 96 a) 96.3 b) 95.6 c) 91.2 FY 97 95.0 95.5 90.0 FY 98 96.2 95.5 91.0 FY 99 NY NY NY Targets FY FY 00 01 95.8 95.9 96.8 96.9 93.0 93.5 FY 02 96.0 97.1 94.0 Performance Measure Time to university graduation Definition: Percentage of full-time university freshmen who graduate within six years of enrollment Historical Data SY SY 94/95 95/96 47 47 SY 96/97 48 SY 97/98 48 SY 98/99 NY Targets SY SY 99/00 00/01 NY NY SY 01/02 NY ♦ GOAL 3 — MAINTAIN ARIZONA AS THE NATIONAL LEADER IN CHARTER SCHOOLS Performance Measure Charter school enrollment Definition 1: Percentage of K-12 public school students enrolled in charter schools Historical Data SY SY 94/95 95/96 NA 1.0 SY 96/97 2.4 SY 97/98 2.8 SY 98/99 4.2 Targets SY SY 99/00 00/01 3.0 3.2 SY 01/02 3.4 Definition 2: National ranking in the percentage of K-12 public school students enrolled in charter schools Page 2 Historical Data SY SY 94/95 95/96 NA 2 SY 96/97 1 SY 97/98 1 SY 98/99 2 Targets SY SY 99/00 00/01 1 1 SY 01/02 1 THEME 2 — CHILDREN’S HEALTH AND WELL-BEING ♦ GOAL 4 — ENSURE THAT ARIZONA’S CHILDREN LIVE FREE FROM ABUSE AND NEGLECT Performance Measure Substantiated reports of child maltreatment Definition: Number (in thousands) of children for whom Child Protective Services substantiates a report of abuse or neglect Historical Data FY FY 95 96 12.3 9.3 FY 97 14.4 FY 98 8.8 FY 99 3.6 Targets FY 00 8.8 FY 01 8.8 FY 02 8.8 Performance Measure Response rate of Child Protective Services and the Family Builders program Definition: Number of Child Protective Services (CPS) reports assigned for investigation plus the number of reports referred to the Family Builders program, compared to the total number of CPS reports received (expressed as a percentage) Historical Data FY FY 95 96 91.9 94.8 FY 97 84.0 FY 98 91.0 FY 99 100 Targets FY 00 100 FY 01 100 FY 02 100 ♦ GOAL 5 — ENSURE THAT ARIZONA'S CHILDREN LIVE IN STABLE, PERMANENT HOMES Performance Measure Permanent placements of children legally entrusted to the Department of Economic Security (DES) Definition: Percentage of children in Department of Economic Security legal custody at the beginning of the fiscal year that return to their family’s home or receive another type of permanent placement during that year GOVERNOR’S STRATEGIC DIRECTION 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Historical Data FY FY 95 96 NA NA FY 97 NA FY 98 NA FY 99 NY Targets FY 00 NY FY 01 NY FY 02 NY Performance Measure Percentage of children with extended stays in out-ofhome care Definition: Percentage of children in Department of Economic Security legal custody who have not returned to their family’s home or received another type of permanent placement for more than 24 consecutive months since they were removed from their home Historical Data FY FY 95 96 NA 43 FY 97 45 FY 98 43 FY 99 47 Targets FY 00 32 FY 01 26 FY 02 19 Historical Data FY FY 95 96 7.6 7.7 FY 97 7.2 FY 98 7.6 FY 99 7.0 Targets FY 00 7.0 FY 01 6.9 FY 02 6.8 THEME 3 — ECONOMIC PROSPERITY ♦ GOAL 7 — INCREASE WORKERS INCOMES Performance Measure Per capita income Definition: Arizona’s personal per capita income as a percentage of U.S. personal per capita income CY 95 87 Historical Data CY CY 96 97 87 87 CY 98 87 Targets CY CY 00 01 89 90 CY 99 88 CY 02 90 ♦ GOAL 6 — TO PROMOTE A HEALTHY START IN LIFE FOR ARIZONA’S CHILDREN ♦ GOAL 8 — REDUCE UNEMPLOYMENT IN RURAL AND URBAN COUNTIES Performance Measure Percentage of children with health insurance Performance Measure Statewide unemployment rate Definition: Percentage of children with health insurance coverage throughout the year through a public or private source Definition: Ratio of Arizona’s statewide unemployment rate to the U.S. overall unemployment Historical Data CY CY 95 96 80.0 75.0 CY 97 72.6 CY 98 73.7 Targets CY CY 99 00 75.6 77.1 CY 01 80.0 CY 02 85.0 Definition: Percentage of children who have received the series of childhood immunizations recommended by the Department of Health Services by 24 months of age FY 97 72 FY 98 74 FY 99 78 CY 97 .94 CY 98 .96 CY 99 .95 Targets CY 00 .95 CY 01 .95 CY 02 .95 Performance Measure Unemployment rate in rural counties Performance Measure Percentage of children fully immunized Historical Data FY FY 95 96 75 74 Historical Data CY CY 95 96 .91 1.02 Targets FY 00 80 FY 01 83 FY 02 86 Performance Measure Infant mortality rate Definition: Percentage of the labor force unemployed in the state, excluding Maricopa and Pima counties Historical Data CY CY 95 96 12.3 13.5 CY 97 11.8 CY 98 10.5 CY 99 10 Targets CY 00 9.9 CY 01 9.8 CY 02 9.7 ♦ GOAL 9 — PROMOTE A HEALTHY BUSINESS CLIMATE IN ARIZONA Performance Measure Tax burden on businesses and employees Definition: Deaths to infants under one year per 1,000 live births GOVERNOR’S STRATEGIC DIRECTION Page 3 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Definition 1: State and local taxes paid by businesses as a percentage of gross state product Historical Data FY FY 95 96 NA 4.3 FY 97 NA FY 98 3.7 FY 99 NY Targets FY 00 3.5 FY 01 3.5 FY 02 3.5 Historical Data FY FY 95 96 NA NA FY 97 43 FY 98 41 FY 99 NA Targets FY 00 47 FY 01 50 FY 02 53 Performance Measure Births to unmarried women Definition 2: State and local taxes paid by households as a percentage of state personal income Definition: Live births to unmarried women as a percentage of all live births Historical Data FY FY 95 96 NA 6.8 Historical Data CY CY 95 96 38.2 38.8 FY 97 NA FY 98 6.7 FY 99 NY Targets FY 00 6.6 FY 01 6.5 FY 02 6.5 CY 97 37.7 CY 98 38.4 CY 99 37 Targets CY 00 35 CY 01 33 CY 02 31 Performance Measure Number of new businesses Performance Measure Births to teenagers Definition: Number of new corporations and new limited liability corporations filing with the Arizona Corporation Commission (in thousands) Definition: Number of live births per 1,000 women ages 19 and under Historical Data FY FY 95 96 20.2 22.7 FY 97 24.2 FY 98 25.2 FY 99 28.2 Targets FY FY 00 01 28.7 30.5 FY 02 32.2 ♦ GOAL 10 — PROMOTE ECONOMIC STABILITY AND SELF-SUFFICIENCY AMONG ARIZONA’S FAMILIES Performance Measure Percentage of families on public assistance Historical Data CY CY CY 96 97 98 5.65 4.56 3.29 CY 99 3.04 CY 00 2.97 CY 97 30.4 CY 98 30.9 CY 99 30.2 Targets CY CY 00 01 29.5 28.8 CY 02 28.1 THEME 4 — QUALITY OF LIFE ♦ GOAL 11 — INCREASE AREAS DEDICATED TO OPEN SPACE AND PARKLAND IN ARIZONA Performance Measure Number of acres of open space and parkland Definition: Average monthly percentage of families receiving cash assistance under Aid to Families with Dependent Children (AFDC) or Temporary Assistance for Needy Families (TANF) programs CY 95 6.44 Historical Data CY CY 95 96 38.9 37.8 Targets CY 01 2.90 CY 02 2.83 Performance Measure Child support collections Definition: Number of new acres of open space and parkland dedicated by Arizona’s cities, towns, and counties, State Parks, State Land, and Game and Fish Departments, and private land trusts Historical Data FY FY 95 96 NA NA FY 97 NA FY 98 NA FY 99 NY Targets FY 00 NY FY 01 NY FY 02 NY ♦ GOAL 12 — REMEDIATE AND RETURN CONTAMINATED SITES TO BENEFICIAL USE Definition: Amount of child support distributed as current support during the fiscal year as compared to the amount of current support due for the fiscal year (expressed as a percentage) Page 4 Performance Measure Contaminated sites cleaned up or requiring no further action GOVERNOR’S STRATEGIC DIRECTION 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Definition: Percentage of known contaminated sites for which the Department of Environmental Quality has issued a letter of completion, a no further action letter, or some other closure document Historical Data FY FY 95 96 21.7 30.1 FY 97 39.2 FY 98 49.7 FY 99 58.1 Targets FY FY 00 01 65.3 70.5 Performance Measure Number of Clean Air Days per year Definition: Number of days per year with no exceedence of the National Ambient Air Quality Standards for Ozone, Carbon Monoxide, or Particulates in any part of the state (based on the permanent, population-based monitoring network) CY 97 365 CY 98 364 CY 99 365 Targets CY 00 365 CY 01 365 CY 02 365 ♦ GOAL 14 — ENSURE THAT ARIZONA’S COMMUNITIES ARE SAFE AND FREE FROM CRIME CY 98 1,787 Targets CY CY 99 00 1,803 1,733 Targets CY 00 0 CY 99 0 CY 01 0 CY 02 0 TATION INFRASTRUCTURE Performance Measure Total freeway lane miles completed Definition 1: Cumulative travel lane miles open in the Phoenix Maintenance/Construction District Historical Data FY FY 95 96 3,213 3,218 FY 97 3,285 FY 98 3,344 FY 99 3,444 Targets FY FY 00 01 3,476 3,691 FY 02 3,725 Definition 2: Cumulative travel lane miles open statewide Historical Data FY FY 96 97 16,262 16,433 FY 98 16,717 FY 99 16,825 Targets FY 00 16,890 FY 01 17,193 FY 02 17,383 THEME 5 — GOOD GOVERNMENT CITIZEN OWNERS GOVERNMENT Definition: Total number of murders, rapes, robberies, aggravated assaults, and burglaries per year per 100,000 Arizona residents CY 97 1,943 CY 98 6 ♦ GOAL 16 — DELIVER COURTEOUS, EFFICIENT, RESPONSIVE, AND COST-EFFECTIVE SERVICE TO THE Performance Measure Serious crimes in Arizona Historical Data CY CY 95 96 2,113 1,888 CY 97 2 ♦ GOAL 15 — IMPROVE THE STATE’S TRANSPORFY 02 74.3 ♦ GOAL 13 — STRIVE FOR SAFE AND HEALTHY AIR FOR ARIZONANS Historical Data CY CY 95 96 351 359 Historical Data CY CY 95 96 20 16 CY 01 1,663 CY 02 1,600 Performance Measure Escapes from correctional facilities Definition: Annual number of unauthorized absences of inmates from secure correctional facilities operated under the authority of the Arizona Department of Corrections and the Department of Juvenile Corrections AND EMPLOYEES OF STATE Performance Measure Citizen satisfaction with Arizona state government Definition: Percentage of citizens expressing overall satisfaction with state government service in a statewide, random-sample opinion poll (total percentage of respondents indicating agreement or strong agreement with a statement of overall satisfaction with government service) Historical Data FY FY 95 96 NA NA FY 97 NA FY 98 NA FY 99 NA Targets FY 00 >80 FY 01 >80 FY 02 >80 Performance Measure State employee job satisfaction GOVERNOR’S STRATEGIC DIRECTION Page 5 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Definition: Percentage of state employees expressing overall job satisfaction in state agency surveys (total percentage of respondents indicating agreement or strong agreement with a statement of overall job satisfaction, as indicated in agency surveys) Historical Data FY FY 95 96 NA NA FY 97 NA FY 98 NA FY 99 NA Targets FY 00 >80 FY 01 >80 FY 02 >80 Performance Measure Number of quality recognition awards received by state agencies Definition: Number of Arizona Quality Alliance (AQA) and Spirit of Excellence (SOE) awards received by state agencies Historical Data CY 96 AQA 0 SOE 78 CY 97 0 38 CY 98 1 40 CY 99 1 44 Targets CY 00 2 48 CY 01 5 52 CY 02 7 57 Performance Measure Government transactions completed electronically Definition: Number of resident-government transactions completed electronically that historically have been processed manually Historical Data FY FY 95 96 NA NA FY 97 NA FY 98 NA FY 99 NA Targets FY 00 NY FY 01 NY FY 02 NY Performance Measure Agency achievement of performance improvement targets ♦ GOAL 17 — ATTRACT AND RETAIN HIGH-QUALITY EMPLOYEES IN STATE GOVERNMENT Performance Measure State employee compensation levels Definition: Percentage difference between average total compensation of state employees in the Arizona Department of Administration Personnel System and average total compensation for civilian workers. Historical Data FY FY 95 96 NA NA Page 6 FY 97 NA FY 98 NA FY 99 NA Targets FY 00 85 FY 01 90 FY 98 -11.8 FY 99 -10.4 Targets FY 00 -9.5 FY 01 -8.5 FY 02 -7.0 Performance Measure Diversity of the state workforce Definition: Percentage of minority employees in the Arizona Department of Administration Personnel System Historical Data FY FY 95 96 NA NA FY 97 NA FY 98 NA FY 99 32.9 Targets FY 00 80 FY 01 80 FY 02 80 Performance Measure State employee turnover rates Definition: Total number of separations during the fiscal year compared to the total number of filled positions at the end of the fiscal year, for full-time, permanent, covered employees in the Arizona Department of Administration Personnel System (expressed as a percentage) Historical Data FY FY 95 96 14 16 Definition: Percentage of agency service delivery performance targets achieved (from agency monthly reports to Governor) Historical Data FY FY 95 96 NA NA FY 97 NA FY 02 92 GOVERNOR’S STRATEGIC DIRECTION FY 97 17 FY 98 16 FY 99 16 Targets FY 00 14 FY 01 13 FY 02 12 Total Funding Program/Subprogram 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year (In Thousands of Dollars) AGENCY PROGRAM SUBPROGRAM FY 1999 FY 2000 FY 2001 Actuals Estimated Estimated General Government DEPARTMENT OF ADMINISTRATION DIRECTORS OPERATIONS GOVERNORS REGULATORY REVIEW COUNCIL ARIZONA OFFICE FOR AMERICANS WITH DISABILITIES CAPITOL POLICE ADMINISTRATIVE SERVICES TRAVEL REDUCTION STATEWIDE FINANCIAL SERVICES STATEWIDE FINANCIAL APPLICATIONS STATE PROCUREMENT SERVICES RISK MANAGEMENT SECTION FACILITIES PLANNING AND IMPROVEMENT FACILITIES OPERATIONS AND MAINTENANCE FLEET MANAGEMENT SURPLUS PROPERTY MANAGEMENT BUSINESS SERVICES CONSTRUCTION SERVICES STATE BOARDS OFFICE HUMAN RESOURCES MANAGEMENT EMPLOYEE GROUP BENEFITS INFORMATION TECHNICAL SERVICES INFORMATION PROCESSING CENTER ENTERPRISE APPLICATIONS ARIZONA TELECOMMUNICATIONS SYSTEM INFORMATION SECURITY FINANCE AND PLANNING 861.9 359.1 204.9 2,807.4 1,902.9 824.5 1,204.6 456.6 215.0 3,015.4 2,022.3 999.1 1,212.8 469.8 150.5 3,101.3 2,076.1 1,010.4 3,711.8 2,767.3 1,698.3 79,896.6 7,825.0 13,666.5 6,955.1 1,120.6 2,857.9 62,709.9 192.9 7,880.6 222,884.6 28,705.9 3,609.4 3,312.1 1,725.8 73,460.7 7,996.4 14,625.7 10,307.0 2,559.4 2,472.5 45,190.9 251.7 8,707.0 240,362.8 37,279.0 3,686.9 3,312.1 1,810.9 75,205.3 8,046.3 14,823.8 12,859.9 2,888.9 2,502.5 22,304.4 243.2 8,534.9 255,518.1 41,062.8 6,079.2 1,608.6 17,734.7 593.7 2,689.7 7,549.5 2,076.3 23,602.6 1,128.6 2,922.0 8,681.8 2,219.7 25,377.7 1,825.9 2,957.7 1,422.9 2,319.3 2,310.7 6,816.7 8,044.5 8,025.9 2,136.3 1,401.9 916.6 1,181.3 1,180.6 1,324.1 2,270.1 2,042.4 1,231.6 1,260.9 1,239.5 3,217.7 2,314.5 1,930.6 1,256.2 1,260.4 1,264.2 1,728.5 0.0 0.0 0.0 1,324.1 9,792.1 0.0 0.0 0.0 3,217.7 11,115.9 0.0 0.0 0.0 1,728.5 11,478.5 1,807.4 6,080.8 1,903.9 12,794.3 2,047.0 6,711.0 2,357.9 10,431.8 2,226.6 6,848.5 2,403.4 10,239.5 2,829.4 5,977.4 782.7 3,204.8 2,407.6 3,788.1 898.4 3,337.7 2,353.5 3,735.9 910.8 3,239.3 OFFICE OF ADMINISTRATIVE HEARINGS HEARINGS ATTORNEY GENERAL - DEPARTMENT OF LAW AGENCY COUNSEL DIVISION ADMINISTRATIVE LAW BANKRUPTCY AND COLLECTION ENFORCEMENT EDUCATION AND HEALTH NATURAL RESOURCES TAX CHILD AND FAMILY PROTECTION DIVISION CHILD SUPPORT ENFORCEMENT DES GENERAL COUNSEL DES HEARINGS, TRIALS AND PERSONNEL PROTECTIVE SERVICES CIVIL DIVISION LICENSING AND ENFORCEMENT LIABILITY MANAGEMENT TRANSPORTATION CIVIL RIGHTS AND PUBLIC ADVOCACY DIVISION CIVIL RIGHTS AND CONFLICT RESOLUTION CONSUMER PROTECTION AND ADVOCACY ECONOMIC COMPETITION UNIT ENVIRONMENTAL ENFORCEMENT 1999/2000/2001 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 7 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year (In Thousands of Dollars) AGENCY PROGRAM SUBPROGRAM FY 1999 FY 2000 FY 2001 Actuals Estimated Estimated CRIMINAL DIVISION 20,673.0 17,762.9 17,660.5 CRIMINAL APPEALS 2,813.4 2,359.8 10,289.0 3,286.2 1,924.6 10,968.3 2,952.7 2,384.0 7,071.5 3,335.8 2,018.9 14,080.3 3,011.3 2,420.0 6,806.6 3,357.8 2,064.8 13,902.0 1,270.4 9,060.7 637.2 1,340.0 12,072.7 667.6 1,361.0 11,860.1 680.9 10,265.0 11,332.9 11,529.6 10,036.3 17,783.4 10,952.6 24,618.6 1,996.1 25,412.3 2,329.0 12,626.6 554.8 1,636.0 637.0 39,483.1 2,423.8 19,201.5 619.5 1,711.7 662.1 44,913.1 2,319.3 20,077.9 630.5 1,719.2 665.4 46,399.9 1,467.4 12,405.5 25,610.2 4,015.2 1,621.1 12,730.0 30,562.0 747.3 1,640.2 12,241.8 32,517.9 572.9 3,942.7 72.5 632.6 114.7 456.1 116.8 269.8 298.7 303.2 604.7 614.5 622.5 1,195.6 2,036.8 2,064.3 2,155.2 7,751.0 3,310.6 9,432.2 3,514.4 10,002.5 19,032.2 3,127.2 3,167.5 5,165.4 5,828.6 5,917.3 1,703.6 1,879.3 1,914.4 9,791.0 10,721.6 10,879.9 1,699.4 2,251.3 2,297.2 1,359.5 339.9 1,801.0 450.3 1,837.8 459.4 DRUG ENFORCEMENT AND VIOLENT CRIMES FRAUD AND PUBLIC CORRUPTION VICTIM SERVICES OFFICE SPECIAL INVESTIGATIONS CENTRAL ADMINISTRATION ATTORNEY GENERAL ADMINISTRATIVE OPERATIONS DIVISION SOLICITOR GENERAL OFFICE OF THE AUDITOR GENERAL OFFICE OF THE AUDITOR GENERAL DEPARTMENT OF COMMERCE ADMINISTRATION BUSINESS AND WORKFORCE DEVELOPMENT BUSINESS DEVELOPMENT WORKFORCE DEVELOPMENT SMALL BUSINESS ASSISTANCE INTERNATIONAL TRADE AND INVESTMENT MOTION PICTURE DEVELOPMENT COMMUNITY AND INFRASTRUCTURE DEVELOPMENT COMMUNITY ASSISTANCE SERVICES ENERGY DEVELOPMENT AND UTILIZATION HOUSING AND INFRASTRUCTURE DEVELOPMENT STRATEGIC FINANCE LOANS AND GRANTS CREDIT ADMINISTRATION GOVERNOR’S OFFICE OF EQUAL OPPORTUNITY OFFICE OF EQUAL OPPORTUNITY STATE BOARD OF EQUALIZATION STATE BOARD OF EQUALIZATION OFFICE FOR EXCELLENCE IN GOVERNMENT OFFICE FOR EXCELLENCE IN GOVERNMENT EXPOSITION AND STATE FAIR BOARD INTERIM EVENTS STATE FAIR GOVERNMENT INFORMATION TECHNOLOGY AGENCY GOVERNMENT INFORMATION TECHNOLOGY AGENCY OFFICE OF THE GOVERNOR OFFICE OF THE GOVERNOR GOVERNOR'S OFFICE OF STRATEGIC PLANNING AND BUDGETING OFFICE OF STRATEGIC PLANNING AND BUDGETING HOUSE OF REPRESENTATIVES HOUSE OF REPRESENTATIVES JOINT LEGISLATIVE BUDGET COMMITTEE JOINT LEGISLATIVE BUDGET COMMITTEE FISCAL ANALYSIS AND RESEARCH TAX ANALYSIS AND FORECASTING Page 8 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1999/2000/2001 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year (In Thousands of Dollars) AGENCY PROGRAM SUBPROGRAM FY 1999 FY 2000 FY 2001 Actuals Estimated Estimated JUDICIARY SUPREME COURT COMMISSION ON JUDICIAL CONDUCT COURT ADMINISTRATION DEPENDENT CHILDREN'S SERVICES DIVISION 3,325.9 364.9 7,238.2 4,789.6 3,476.9 325.1 8,584.2 4,934.7 3,538.7 330.2 9,246.2 5,193.8 2,996.7 1,617.1 175.8 83.9 239.9 341.4 183.6 990.0 2,807.6 1,926.1 201.0 87.4 242.7 338.5 440.0 1,254.4 2,897.9 2,091.9 204.0 87.4 242.7 362.9 440.0 1,013.1 873.4 116.6 1,847.7 206.6 6,585.6 2,534.5 52,840.7 953.2 301.2 2,501.6 206.6 12,251.2 4,207.6 60,169.4 959.0 54.1 2,557.7 206.6 12,256.0 4,337.9 63,138.3 18,739.8 21,329.0 4,033.2 4,664.7 2,738.0 1,336.0 57,297.3 20,627.5 26,181.1 4,623.0 4,591.8 2,738.0 1,408.0 60,227.1 21,586.8 28,127.9 4,665.2 4,591.8 2,738.0 1,428.6 62,301.8 13,112.9 23,608.9 606.7 7,617.8 2,837.7 9,513.3 0.0 9,315.8 9,864.6 13,705.6 23,954.6 622.4 7,768.2 4,600.9 9,575.4 0.0 10,027.7 10,102.6 14,736.7 24,563.5 635.0 8,098.2 4,604.5 9,663.9 0.0 10,156.5 10,423.2 6,719.6 3,145.0 81.0 36.1 25.1 6,860.5 3,242.1 194.3 199.0 150.0 7,066.8 3,356.4 196.0 199.0 150.0 3,540.3 5,613.4 4,273.0 6,519.0 7,425.0 7,574.2 25,473.4 41,120.6 38,480.5 306.7 351.9 353.5 FOSTER CARE REVIEW BOARD COURT-APPOINTED SPECIAL ADVOCATE (CASA) PARENT ASSISTANCE JUDICIAL ASSISTANCE JUDICIAL EDUCATION JUDICIAL NOMINATIONS AND REVIEW STATE GRAND JURY DOMESTIC RELATIONS CHILD SUPPORT ENFORCEMENT AND DOMESTIC RELATIONS REFORM DOMESTIC VIOLENCE CASE PROCESSING ASSISTANCE ALTERNATIVE DISPUTE RESOLUTION JUDICIAL COLLECTION ENHANCEMENT DEFENSIVE DRIVING SCHOOL ADULT COMMUNITY CORRECTIONS ADULT INTENSIVE PROBATION SERVICES ADULT STANDARD PROBATION COMMUNITY PUNISHMENT DRUG TREATMENT AND EDUCATION DRUG ENFORCEMENT INTERSTATE COMPACT (ISC) JUVENILE JUSTICE SERVICES JUVENILE INTENSIVE PROBATION (JIPS) JUVENILE TREATMENT SERVICES FAMILY COUNSELING JUVENILE STANDARD PROBATION JUVENILE CRIME REDUCTION (JCRF) PROGRESSIVELY INCREASING CONSEQUENCES (DIVERSION) STATE AID FOR DETENTION SUPERIOR COURT JUDGES COURT OF APPEALS DIVISION I DIVISION II CONFIDENTIAL INTERMEDIARY PRIVATE FIDUCIARY CERTIFICATION POST CONVICTION RELIEF (PCR) LEGISLATIVE COUNCIL LEGISLATIVE COUNCIL DEPARTMENT OF LIBRARY, ARCHIVES AND PUBLIC RECORDS LIBRARY, ARCHIVES AND PUBLIC RECORDS LOTTERY SALES AND SUPPORT OFFICE OF THE OMBUDSMAN-CITIZEN AIDE OFFICE OF THE OMBUDSMAN-CITIZENS AIDE 1999/2000/2001 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 9 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year (In Thousands of Dollars) AGENCY PROGRAM SUBPROGRAM FY 1999 FY 2000 FY 2001 Actuals Estimated Estimated STATE PERSONNEL BOARD APPEALS/COMPLAINTS 331.2 396.4 402.8 MEMBER SERVICES 4,190.4 4,920.9 5,043.0 BENEFIT SERVICES 473.6 910.8 386.5 1,932.1 487.4 6,417.8 606.2 1,165.8 494.7 2,035.2 619.0 8,758.8 606.2 1,165.8 494.7 2,157.3 619.0 10,905.1 670.5 3,531.3 2,216.0 14,153.7 858.2 5,086.3 2,814.3 15,370.5 858.2 8,686.3 1,360.6 16,557.0 421.6 13,732.1 0.0 539.7 14,830.8 0.0 539.7 16,017.3 0.0 4,737.0 4,686.4 4,794.4 1,792.4 200.1 2,406.1 338.4 13,039.2 1,930.2 0.0 2,412.6 343.6 12,104.8 1,975.6 0.0 2,466.8 352.0 12,154.6 9,752.6 2,497.7 788.9 9,405.7 8,612.8 2,689.1 802.9 9,721.6 8,616.7 2,721.9 816.0 9,288.0 270.2 9,135.5 4,842.3 262.0 9,459.6 5,362.9 267.3 9,020.7 5,450.6 256.7 4,585.6 2,981.9 191.0 5,171.9 3,546.9 195.5 5,255.1 3,394.7 222.7 1,593.5 1,165.7 7,816.0 195.6 1,687.2 1,664.1 8,286.4 200.1 1,720.4 1,474.2 8,474.7 252.3 7,563.7 3,643.6 253.0 8,033.4 4,219.0 258.5 8,216.2 4,235.3 172.7 1,078.1 2,392.8 5,906.2 233.0 1,280.4 2,705.6 5,865.8 238.4 1,310.0 2,686.9 5,999.4 250.3 5,655.9 6,166.7 233.1 5,632.7 6,374.7 238.5 5,760.9 6,516.0 239.6 5,927.1 274.1 6,100.6 280.3 6,235.7 704.9 739.1 757.4 STATE RETIREMENT SYSTEM ADVISORY SERVICES HEALTH INSURANCE LONG-TERM DISABILITY EXTERNAL AFFAIRS ADMINISTRATION AND SUPPORT DIRECTOR'S OFFICE FINANCIAL SERVICES INFORMATION SERVICES INVESTMENT MANAGEMENT INTERNAL MANAGEMENT EXTERNAL MANAGEMENT ASSET ALLOCATION DEPARTMENT OF REVENUE DIRECTOR'S OFFICE DIRECTOR'S OFFICE SPECIAL MANDATED PROGRAMS TAX POLICY AND LEGAL SUPPORT SPECIAL SUPPORT ADMINISTRATIVE SERVICES ADMINISTRATIVE/MANAGEMENT FINANCIAL SERVICES AND SPECIAL TAXES FACILITIES AND RECORDS MANAGEMENT INFORMATION TECHNOLOGY ADMINISTRATIVE/MANAGEMENT APPLICATIONS/OPERATIONS SUPPORT AND PLANNING DATA MANAGEMENT ADMINISTRATIVE/MANAGEMENT TAX PROCESSING PROPERTY TAX ADMINISTRATIVE/MANAGEMENT PROPERTY VALUATION ASSESSMENT STANDARDS AND EQUALIZATION COMPLIANCE ADMINISTRATIVE/MANAGEMENT COMPLIANCE AND RECEIVABLES TAXPAYER SUPPORT ADMINISTRATIVE/MANAGEMENT LICENSING TAXPAYER SERVICES TAXATION ADMINISTRATIVE/MANAGEMENT INCOME TAX AUDIT TRANSACTION PRIVILEGE TAX ADMINISTRATIVE/MANAGEMENT TRANSACTION PRIVILEGE TAX AUDIT SECRETARY OF STATE - DEPARTMENT OF STATE ADMINISTRATION Page 10 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1999/2000/2001 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year (In Thousands of Dollars) AGENCY PROGRAM SUBPROGRAM FY 1999 FY 2000 FY 2001 Actuals Estimated Estimated BUSINESS SERVICES PUBLIC SERVICES ELECTION SERVICES 465.4 752.8 2,490.4 599.9 811.1 3,972.9 598.7 799.6 3,889.1 5,922.7 7,366.9 7,461.2 286.3 301.9 309.2 6,418.8 6,425.9 6,425.9 3,627.5 1,421.5 891.0 286.0 192.8 789.6 326.2 1,281.4 3,731.9 1,200.0 800.0 500.0 194.0 790.0 332.8 1,300.6 3,731.9 1,200.0 800.0 500.0 194.0 790.0 338.3 1,321.0 2,083.6 2,250.6 0.0 2,201.4 2,893.7 0.0 2,244.2 3,125.2 2,000.0 32.8 34.8 35.9 1,252,413.0 1,402,756.0 1,496,920.0 LONG-TERM CARE ADVISORY COUNCIL ON INDIAN HEALTH CARE (SLI) 242,639.2 259,317.8 120,917.5 218,153.2 154,943.7 512.5 690.3 41,395.3 15,859.5 24,469.4 102,370.1 8,261.3 10,083.8 4,540.5 670.9 18,289.8 29,298.2 461,941.2 204.3 236,502.1 278,931.7 124,238.4 256,090.8 142,801.2 118.1 306.2 50,260.0 18,176.1 31,052.6 124,891.5 23,851.1 60,427.4 6,332.7 670.9 18,618.6 29,486.3 517,044.3 213.1 238,837.5 293,051.1 130,177.4 276,838.4 147,679.8 37.2 396.1 56,021.7 18,734.3 48,724.1 124,891.5 23,833.0 79,452.4 6,492.9 670.9 18,617.1 32,465.0 568,248.8 216.7 ADMINISTRATION 103,372.9 107,626.8 109,024.4 28,566.0 44,414.0 3,729.6 3,000.0 27,955.4 48,846.4 3,873.7 3,118.6 28,269.1 49,583.7 3,917.3 3,153.7 SENATE SENATE STATE BOARD OF TAX APPEALS STATE BOARD OF TAX APPEALS OFFICE OF TOURISM TOURISM PROMOTION MEDIA ADVERTISING TRAVEL COUNSELING AND DIRECT MARKETING TRADE MARKETING MEDIA PROMOTION AND COMMUNICATIONS RESEARCH AND DATA REPOSITORY TOURISM DEVELOPMENT AND FUNDS SHARING WELCOME CENTER OPERATIONS BUSINESS ADMINISTRATION STATE TREASURER BANKING AND INVESTMENT SERVICES JUSTICE OF THE PEACE SALARIES-SLI URBAN REVENUE SHARING - SLI COMMISSION ON UNIFORM STATE LAWS COMMISSION ON UNIFORM STATE LAWS Health and Welfare AHCCCS ACUTE MEDICAL SERVICES (SLI) 1931(B) ELIGIBILITY FAMILY ASSISTANCE SUPPLEMENTAL SECURITY INCOME (SSI) SOBRA WOMEN SOBRA CHILDREN MEDICALLY NEEDY/MEDICALLY INDIGENT ELIGIBLE ASSISTANCE CHILDREN (EAC) ELIGIBLE LOW-INCOME CHILDREN (ELIC) FEDERAL EMERGENCY SERVICES STATE EMERGENCY SERVICES MEDICARE PREMIUMS DISPROPORTIONATE SHARE PAYMENTS PREMIUM SHARING CHILDREN'S HEALTH INSURANCE FAMILY PLANNING SERVICES ADOPTION SUBSIDY/FOSTER CARE GRADUATE MEDICAL EDUCATION HEALTHCARE GROUP CENTRAL ADMINISTRATION PASS-THRU TO OTHER STATE AGENCIES OFFICE OF MANAGED CARE OFFICE OF THE MEDICAL DIRECTOR 1999/2000/2001 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 11 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year (In Thousands of Dollars) AGENCY PROGRAM SUBPROGRAM DIVISION OF MEMBER SERVICES FY 1999 FY 2000 FY 2001 Actuals Estimated Estimated 23,663.2 23,832.7 24,100.6 111,718.9 114,344.7 119,248.6 7,342.5 135.4 555.8 2,327.5 19,623.2 43,924.0 37,456.1 354.4 14,788.1 7,241.1 751.5 11,938.3 2,901.0 13,864.3 7,322.8 307.3 548.6 4,530.2 15,643.2 48,890.4 36,733.7 368.5 6,916.5 16,657.3 739.3 14,454.0 2,602.1 17,276.3 7,358.0 312.5 548.6 4,530.2 15,734.5 48,565.5 41,825.9 373.4 7,005.2 16,657.3 739.3 15,020.4 2,617.8 16,949.9 9,370.3 4,494.0 2,330.0 11,873.8 5,402.5 2,282.8 11,873.8 5,076.1 2,282.8 1,086.6 1,243.4 3,528.3 4,539.2 5,292.2 448.5 16,610.9 0.0 2,282.8 4,168.7 6,391.2 7,004.7 409.4 21,122.6 0.0 2,282.8 4,168.7 6,391.2 7,004.7 409.4 21,122.6 449,790.9 465,295.0 475,232.1 86,250.5 117,648.5 143.1 0.0 239,154.1 4,023.9 12.1 0.0 2,558.7 66,588.5 7,947.0 79,744.0 132,132.2 154.2 0.0 246,046.0 4,260.8 10.6 288.0 2,659.2 65,476.4 7,660.4 78,266.6 132,096.3 154.2 0.0 257,496.4 4,260.8 10.6 288.0 2,659.2 67,030.9 8,661.5 2,933.4 609.1 4,404.5 111,977.9 4,000.0 810.3 2,850.1 124,156.6 5,000.0 811.4 2,850.1 132,842.5 3,687.7 1,404.4 5,021.3 2,280.0 731.5 97,873.3 294.7 188.1 0.0 6,865.2 7,315.1 7,996.1 2,450.6 785.2 97,311.6 295.0 346.5 105.0 7,039.9 7,728.8 7,999.0 2,450.6 785.2 105,387.2 295.0 346.5 124.0 DEPARTMENT OF ECONOMIC SECURITY CENTRAL ADMINISTRATION OFFICE OF THE DIRECTOR GOVERNOR'S ADVISORY COUNCIL ON AGING GOVERNOR'S COUNCIL ON DEVELOPMENTAL DISABILITIES INTERAGENCY COORDINATING COUNCIL FOR INFANTS AND TODDLERS EMPLOYEE SERVICES AND SUPPORT BUSINESS AND FINANCE TECHNOLOGY SERVICES PUBLIC ASSISTANCE COLLECTIONS ADMINISTRATION-AGING AND ADULT SERVICES AAA HOME AND COMMUNITY BASED SERVICES ELDER RIGHTS OLDER WORKERS ADMINISTRATION-COMMUNITY SERVICES COMMUNITY ACTION PROGRAM EMERGENCY ASSISTANCE UTILITY ASSISTANCE COORDINATED HUNGER PROGRAMS OVERALL COORDINATED HUNGER RURAL FOOD BANK PROJECT (SLI) COORDINATED HOMELESS PROGRAMS DOMESTIC VIOLENCE PROGRAM REFUGEE RESETTLEMENT PROGRAM INFORMATION AND REFERRAL (SLI) DISABILITY DETERMINATION SERVICES ADMINISTRATION FAMILY ASSISTANCE FAMILY ASSISTANCE ADMINISTRATION CASH ASSISTANCE UNDER TEMPORARY ASSISTANCE FOR NEEDY FAMILIES (SLI) CHILD PASSENGER RESTRAINT ELIGIBILITY DETERMINATION FOOD STAMPS GENERAL ASSISTANCE (SLI) TUBERCULOSIS CONTROL (SLI) INSTITUTIONAL SUPPORT PAYMENTS (SLI) OFFICE OF PROGRAM EVALUATION ADMINISTRATION FOR CHILDREN, YOUTH AND FAMILIES CHILD ABUSE PREVENTION HEALTHY FAMILIES PILOT (SLI) CHILD ABUSE PREVENTION FAMILY SUPPORT AND FAMILY PRESERVATION CHILD PROTECTION SERVICES INTAKE IN-HOME CHILDREN SERVICES FAMILY BUILDERS INTENSIVE FAMILY SERVICES (SLI) FAMILY REUNIFICATION OUT-OF-HOME CHILDREN SERVICES CHILD SEVERANCE PROJECT INDEPENDENT LIVING SUBSIDIZED GUARDIANSHIP Page 12 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1999/2000/2001 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year (In Thousands of Dollars) AGENCY PROGRAM SUBPROGRAM HIGH RISK INFANTS ADOPTION SERVICES COMPREHENSIVE CHILD CARE COMPREHENSIVE MEDICAL AND DENTAL PROGRAM CHILD SUPPORT ADMINISTRATION-DEVELOPMENTAL DISABILITIES DDD CASE MANAGEMENT SERVICES DDD HOME AND COMMUNITY BASED SERVICES INSTITUTIONAL SERVICES ARIZONA TRAINING PROGRAM AT COOLIDGE MEDICAL SERVICES REHABILITATION SERVICES REHABILITATION SERVICES ADMINISTRATION VOCATIONAL REHABILITATION SERVICES INDEPENDENT LIVING REHABILITATION SERVICES EMPLOYMENT SUPPORT SERVICES (SLI) EMPLOYMENT SECURITY EMPLOYMENT SECURITY ADMINISTRATION EMPLOYMENT SERVICES UNEMPLOYMENT INSURANCE JOB TRAINING PARTNERSHIP ACT JOB OPPORTUNITIES AND BASIC SKILLS JOBS ADMINISTRATION JOB OPPORTUNITIES AND BASIC SKILLS FOOD STAMP EMPLOYMENT AND TRAINING FY 1999 FY 2000 FY 2001 Actuals Estimated Estimated 496.9 23,839.9 100,629.2 12,932.2 69,448.9 16,714.4 16,093.3 218,201.0 686.3 27,700.1 134,256.4 14,591.4 49,015.4 15,078.3 18,529.1 240,371.5 686.3 29,622.0 141,233.9 15,671.9 49,513.7 15,430.2 19,968.6 263,100.3 10,424.7 16,158.1 34,527.4 66,832.5 10,725.4 15,569.3 43,468.2 72,280.5 11,082.7 15,909.8 46,696.6 72,771.1 21,396.1 27,641.5 2,297.7 15,497.2 186,147.1 21,137.4 32,885.2 2,857.3 15,400.6 209,270.9 21,203.0 32,885.2 3,282.3 15,400.6 209,274.4 30,824.8 3,130.4 152,191.9 48,478.3 23,448.3 31,726.9 4,160.0 173,384.0 97,532.2 47,789.7 31,730.4 4,160.0 173,384.0 61,575.0 56,160.7 6,932.8 15,957.9 557.6 9,262.0 37,499.7 1,028.0 9,267.3 45,865.4 1,028.0 16,419.0 20,895.1 20,143.3 1,318.8 5,422.4 2,123.1 3,963.9 821.6 405.6 980.6 491.8 524.9 366.3 18,446.1 1,317.4 5,865.6 4,995.8 5,066.8 824.7 397.7 1,016.2 524.2 522.4 364.3 16,495.6 1,339.1 5,968.8 5,928.3 3,467.4 609.8 398.5 1,006.0 525.8 529.5 370.1 14,336.5 5,415.8 9,275.6 3,754.7 62,731.8 4,553.5 9,309.0 2,633.1 74,083.8 4,157.2 7,748.7 2,430.6 67,854.1 5,688.5 4,153.5 1,476.9 5,698.0 44,769.2 945.7 12,690.3 3,473.8 3,774.2 1,379.3 7,858.1 56,003.8 1,594.6 16,199.5 3,389.9 3,883.0 1,376.8 6,855.3 50,902.6 1,446.5 15,070.3 2,213.5 2,702.3 2,496.0 3,234.4 2,875.4 3,039.7 3,051.5 2,752.3 2,513.2 DEPARTMENT OF ENVIRONMENTAL QUALITY ADMINISTRATION EXECUTIVE MANAGEMENT ADMINISTRATIVE PROGRAM MANAGEMENT FINANCIAL SERVICES INFORMATION TECHNOLOGY PROCUREMENT AND CONTRACT MANAGEMENT HUMAN RESOURCES ADMINISTRATIVE COUNSEL & GOVERNMENT/LEGISLATIVE RELATIONS BUDGET AND STRATEGIC MANAGEMENT COMMUNICATIONS GENERAL SERVICES AIR QUALITY AIR QUALITY PROGRAM MANAGEMENT AIR POLLUTION EMISSION CONTROL AIR QUALITY MANAGEMENT AND ANALYSIS WASTE PROGRAMS WASTE PROGRAMS MANAGEMENT SOLID WASTE HAZARDOUS WASTE UNDERGROUND STORAGE TANKS SUPERFUND VOLUNTARY REMEDIATION AND PREVENTION WATER QUALITY WATER QUALITY PROGRAM MANAGEMENT SAFE DRINKING WATER WATER QUALITY ASSESSMENT AND MANAGEMENT 1999/2000/2001 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 13 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year (In Thousands of Dollars) AGENCY PROGRAM SUBPROGRAM FY 1999 FY 2000 FY 2001 Actuals Estimated Estimated POINT SOURCE 3,522.1 1,756.4 1,450.6 5,290.7 1,759.3 1,358.3 5,290.6 1,462.7 1,230.6 1,258.7 191.9 16,181.1 1,160.7 197.6 15,087.4 1,028.9 201.6 15,431.3 19,623.6 18,981.9 19,050.1 3,234.5 7,137.6 9,251.5 5,118.5 8,025.9 5,500.6 7,196.2 6,285.1 2,000.0 9,922.1 5,596.1 7,152.8 6,301.2 2,000.0 10,117.5 1,417.5 5,433.6 1,174.8 320,309.3 1,539.7 6,763.1 1,619.3 324,950.2 1,559.7 6,919.7 1,638.1 333,558.0 7,840.3 23,918.4 42,798.9 147,940.6 88,756.5 9,054.6 44,724.7 7,914.3 27,722.8 45,099.1 148,455.4 87,758.6 8,000.0 53,300.3 7,995.1 27,979.0 45,596.6 152,755.1 91,232.2 8,000.0 55,725.2 13,984.1 26,784.7 3,894.7 61.2 67,034.8 16,800.0 29,996.6 6,421.5 82.2 91,268.4 16,278.9 29,996.6 9,365.9 83.8 87,863.0 2,092.2 3,630.2 2,455.6 5,516.4 1,387.5 715.1 1,780.8 1,012.8 3,547.4 2,852.3 28,872.8 295.8 12,117.9 758.0 102,470.1 2,105.5 3,962.8 4,056.5 5,022.0 1,850.0 901.1 2,262.4 1,096.2 11,594.9 5,067.8 29,549.1 529.1 21,208.8 2,062.2 49,512.8 2,108.8 3,972.8 2,845.5 5,095.7 1,850.0 867.1 2,273.8 1,078.7 11,604.9 5,004.8 31,256.6 545.6 17,786.5 1,572.2 49,651.6 1,285.1 573.6 7,982.8 31,516.6 60,248.5 863.5 996.0 531.3 12,046.2 33,787.9 1,676.7 474.7 1,007.0 542.3 12,587.3 33,349.0 1,686.3 479.7 328.7 5,063.9 368.5 5,606.6 373.4 5,731.9 NONPOINT SOURCE MULTI-DISCIPLINARY PROGRAM REGIONAL COMPLIANCE AND ENFORCEMENT COMPLIANCE ASSISTANCE WATER INFRASTRUCTURE FINANCE AUTHORITY DEPARTMENT OF HEALTH SERVICES ADMINISTRATION DIRECTOR'S OFFICE BUSINESS AND FINANCIAL SERVICES INFORMATION TECHNOLOGY SERVICES DISEASE CONTROL RESEARCH COMMISSION ASSURANCE AND LICENSURE SERVICES CHILD CARE LICENSURE HEALTH CARE LICENSURE ADMINISTRATION BEHAVIORAL HEALTH SERVICES OVERSIGHT AND REGULATION GENERAL MENTAL HEALTH SERVICES SUBSTANCE ABUSE SERVICES SMI SERVICES CHILDREN'S BEHAVIORAL HEALTH PREVENTION ARIZONA STATE HOSPITAL CLINICAL SUPPORT SERVICES CLINICAL SERVICES SEXUALLY VIOLENT PERSONS PSYCHIATRIC REVIEW BOARD PUBLIC HEALTH SERVICES PUBLIC HEALTH ADMINISTRATION PUBLIC HEALTH STATISTICS EMERGENCY MEDICAL SERVICES STATE LABORATORY SERVICES ARIZONA POISON CONTROL EPIDEMIOLOGY AND DISEASE CONTROL INFECTIOUS DISEASE EPIDEMIOLOGY ENVIRONMENTAL HEALTH AND FOOD SAFETY HIV/STD PREVENTION CONTROL AND SERVICES ARIZONA IMMUNIZATION PROGRAM TOBACCO EDUCATION AND PREVENTION PRIMARY CARE RESOURCES PRIMARY CARE SYSTEMS AND SERVICES VITAL RECORDS COMMUNITY AND FAMILY HEALTH ADMINISTRATION ORAL HEALTH WOMEN'S AND CHILDREN'S HEALTH CHILDREN WITH SPECIAL HEALTHCARE NEEDS NUTRITION SERVICES PREVENTION AND HEALTH PROMOTION COUNCIL FOR THE HEARING IMPAIRED COUNCIL ACTIVITIES TDD (TELECOMMUNICATION DEVICE FOR THE DEAF) Page 14 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1999/2000/2001 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year (In Thousands of Dollars) AGENCY PROGRAM SUBPROGRAM FY 1999 FY 2000 FY 2001 Actuals Estimated Estimated COMMISSION OF INDIAN AFFAIRS INDIAN AFFAIRS 158.9 233.6 237.4 4,796.2 6,360.0 4,929.7 11.1 11.3 11.6 532.9 635.8 646.2 868.7 718.8 9,323.0 803.9 882.5 10,303.2 821.8 839.4 9,816.4 1,257.4 1,463.9 1,506.1 17.5 49.0 47.3 4,527.5 5,240.4 5,283.6 1,544.0 2,983.5 854.2 3,344.2 1,643.1 3,597.3 664.6 3,315.9 1,670.5 3,613.1 675.1 3,363.2 PEST EXCLUSION AND MANAGEMENT 333.4 3,010.8 3,889.7 224.7 3,091.2 4,436.3 228.5 3,134.7 4,508.6 NATIVE PLANT AND CULTURAL RESOURCES PROTECTION PESTICIDE COMPLIANCE & WORKER SAFETY ADMINISTRATIVE SERVICES STATE AGRICULTURAL LABORATORY AGRICULTURAL CONSULTATION AND TRAINING COMMODITY DEVELOPMENT AND PROMOTION 426.3 748.2 2,005.7 1,802.1 145.2 2,685.3 389.4 797.0 2,727.6 1,722.6 145.6 2,661.2 396.6 807.0 2,229.9 1,749.9 141.1 2,338.9 315.0 9.7 416.2 12.9 390.2 12.1 1,730.7 802.5 66.2 1,872.5 833.6 68.5 1,910.9 849.7 69.4 156.9 167.8 170.9 445.4 539.5 583.8 68.4 74.8 76.2 1,897.1 2,052.9 2,199.1 277.0 304.3 320.0 ARIZONA PIONEERS' HOME ARIZONA PIONEERS` HOME ARIZONA RANGERS PENSION ARIZONA RANGERS` PENSIONS ARIZONA DEPARTMENT OF VETERANS' SERVICES ADMINISTRATION VETERANS CONSERVATORSHIP VETERANS SERVICES STATE VETERAN HOME Inspection and Regulation BOARD OF ACCOUNTANCY CERTIFICATION, REGISTRATION, AND REGULATION ACUPUNCTURE BOARD OF EXAMINERS LICENSING AND REGULATION DEPARTMENT OF AGRICULTURE FOOD SAFETY AND QUALITY ASSURANCE ANIMAL PRODUCTS FOOD SAFETY AND QUALITY INSPECTION FRESH PRODUCE STANDARDIZATION AND INSPECTION NON-FOOD PRODUCT QUALITY ASSURANCE ANIMAL DISEASE, OWNERSHIP & WELFARE PROTECTION ANIMAL DISEASE CONTROL LIVESTOCK INSPECTION BOARD OF APPRAISAL LICENSURE/CERTIFICATION/REGULATION TAX AGENT REGISTRATION STATE BANKING DEPARTMENT OFFICE OF SUPERVISION OFFICE OF REGULATORY AFFAIRS RECEIVERSHIPS BOARD OF BARBER EXAMINERS LICENSING AND REGULATION BOARD OF BEHAVIORAL HEALTH EXAMINERS CERTIFICATION AND REGULATION BOXING COMMISSION LICENSING AND REGULATION DEPARTMENT OF BUILDING AND FIRE SAFETY ADMINISTRATION GENERAL ADMINISTRATION 1999/2000/2001 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 15 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year (In Thousands of Dollars) AGENCY PROGRAM SUBPROGRAM FY 1999 FY 2000 FY 2001 Actuals Estimated Estimated LICENSING AND REGULATION 1,620.1 974.8 1,262.3 1,748.6 1,086.7 1,483.7 1,879.1 1,225.1 1,533.8 1,151.2 111.1 1,357.7 126.0 1,407.8 126.0 281.1 328.1 312.0 907.5 1,265.0 1,086.3 1,952.2 0.0 3,558.7 3,970.7 408.5 5,365.7 1,144.0 1,470.5 637.9 4,575.8 4,362.6 647.9 6,701.2 1,211.0 1,488.4 650.0 4,084.2 4,444.5 694.4 6,468.0 1,244.6 689.8 726.2 740.9 69.0 81.7 91.3 185.3 263.0 251.9 ENFORCEMENT 2,973.4 3,515.5 3,536.3 CERTIFICATION 744.2 1,177.4 1,196.8 65.8 70.6 71.0 2,799.0 3,116.0 3,100.2 2,500.5 110.9 187.6 2,600.7 4,193.6 513.9 2,899.6 664.6 1,053.5 2,779.3 143.5 193.2 2,899.7 4,530.9 575.5 3,306.1 722.7 1,161.6 2,755.0 146.2 199.0 2,946.6 4,595.8 586.7 3,555.0 737.2 1,185.2 1,770.3 24,552.1 1,545.2 22,864.3 1,588.4 17,009.0 5,723.3 18,828.8 4,724.6 5,997.1 16,867.2 4,922.1 6,288.2 10,720.8 5,121.5 771.9 3,952.7 1,537.7 793.4 4,128.7 1,620.8 816.1 4,305.4 1,679.0 MANUFACTURED HOUSING STATE FIRE MARSHAL ENFORCEMENT AND TRAINING DEQ ASSISTANCE BOARD OF CHIROPRACTIC EXAMINERS LICENSING AND REGULATION BOARD OF COSMETOLOGY LICENSING AND REGULATION CORPORATION COMMISSION ADMINISTRATION HEARINGS CORPORATIONS SECURITIES RAILROAD UTILITIES DIVISION LEGAL DIVISION BOARD OF DENTAL EXAMINERS LICENSING AND REGULATION BOARD OF DISPENSING OPTICIANS LICENSING AND REGULATION BOARD OF FUNERAL DIRECTORS AND EMBALMERS LICENSING AND REGULATION DEPARTMENT OF GAMING BOARD OF HOMEOPATHIC MEDICAL EXAMINERS LICENSING AND REGULATION INDUSTRIAL COMMISSION OF ARIZONA ADMINISTRATIVE SERVICES ADMINISTRATIVE SUPPORT WORKERS' COMPENSATION OMBUDSMAN OFFICE OF DIRECTOR WORKERS COMPENSATION CLAIMS PROCESSING ADJUDICATION OF DISPUTES LABOR LAW ADMINISTRATION OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION SPECIAL FUND CLAIMS PROCESSING LEGAL COUNSEL DEPARTMENT OF INSURANCE POLICY AND ADMINISTRATION SOLVENCY REGULATION FINANCIAL CONDITIONS AND SOUNDNESS OVERSIGHT INSOLVENCY ADMINISTRATION CONSUMER SUPPORT CONSUMER INFORMATION AND ASSISTANCE MARKET PRACTICES OVERSIGHT LICENSING Page 16 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1999/2000/2001 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year (In Thousands of Dollars) AGENCY PROGRAM SUBPROGRAM FY 1999 FY 2000 FY 2001 Actuals Estimated Estimated PROFESSIONAL SERVICE LICENSING 471.8 1,065.9 122.2 1,057.9 501.3 1,119.5 130.0 1,106.9 505.2 1,173.8 133.3 1,126.4 1,512.6 1,279.0 369.8 1,001.2 1,570.7 378.1 1,019.1 1,625.2 385.8 3,620.2 3,976.3 3,838.0 828.1 304.6 229.3 102.8 838.3 231.7 225.6 98.3 828.4 204.5 306.0 99.9 120.0 157.4 151.6 1,672.0 685.5 2,227.4 1,005.5 2,072.9 685.5 133.7 184.6 177.8 106.0 126.6 133.2 68.7 132.7 130.3 378.0 491.7 490.3 718.4 956.9 909.2 157.4 235.2 203.8 74.2 86.4 85.2 22,283.0 22,169.0 22,500.0 170.5 321.4 174.5 233.4 177.9 330.4 222.6 278.7 284.0 3,497.5 3,516.4 3,558.5 1,552.0 1,924.6 20.9 1,573.0 1,923.7 19.7 1,591.2 1,947.6 19.7 INSURER LICENSING PREMIUM TAX COLLECTIONS AND ANALYSIS FRAUD INVESTIGATION AND DETERRENCE DEPARTMENT OF LIQUOR LICENSES AND CONTROL ADMINISTRATION INVESTIGATIONS LICENSING BOARD OF MEDICAL EXAMINERS LICENSING, REGULATION, & REHABILITATION STATE MINE INSPECTOR MINING SAFETY ENFORCEMENT ABANDONED MINES INVENTORY & REMEDIATION MINE HEALTH & SAFETY EDUCATION & TRAINING - MSHA GRANT MINED LAND RECLAMATION NATUROPATHIC PHYSICIANS BOARD OF MEDICAL EXAMINERS LICENSING AND REGULATION BOARD OF NURSING LICENSING AND REGULATION - RN/LPN NURSING ASSISTANT BOARD OF EXAMINERS OF NURSING CARE INSTITUTION ADMINISTRATORS LICENSING AND REGULATION BOARD OF OCCUPATIONAL THERAPY EXAMINERS LICENSING AND REGULATION BOARD OF OPTOMETRY LICENSING AND REGULATION BOARD OF OSTEOPATHIC EXAMINERS LICENSING AND REGULATION BOARD OF PHARMACY LICENSING AND REGULATION BOARD OF PHYSICAL THERAPY EXAMINERS LICENSING AND REGULATION BOARD OF PODIATRY EXAMINERS LICENSING AND REGULATION POWER AUTHORITY ARIZONA POWER AUTHORITY STATE BOARD FOR PRIVATE POST-SECONDARY EDUCATION LICENSING AND REGULATION STUDENT TUITION RECOVERY FUND BOARD OF PSYCHOLOGIST EXAMINERS LICENSING AND REGULATION DEPARTMENT OF RACING COMMERCIAL RACING HORSE RACING GREYHOUND RACING RACING COMMISSION 1999/2000/2001 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 17 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year (In Thousands of Dollars) AGENCY PROGRAM SUBPROGRAM FY 1999 FY 2000 FY 2001 Actuals Estimated Estimated COUNTY FAIR RACING 1,042.5 1,162.3 1,172.8 1,778.8 1,907.1 1,986.9 336.3 393.9 173.1 538.2 337.3 115.1 343.8 399.6 250.8 556.5 356.4 155.2 343.8 400.6 328.1 556.5 357.9 157.1 DEPARTMENT OF REAL ESTATE 3,354.1 3,430.0 3,492.3 CENTRAL ADMINISTRATIVE SERVICES 1,113.4 759.6 616.2 605.4 259.5 1,131.2 773.1 642.5 622.8 260.4 1,155.2 787.4 653.5 635.2 261.0 7,094.0 4,245.7 8,158.2 4,564.1 7,627.1 4,980.7 813.3 994.0 1,014.6 162.5 164.6 167.7 1,573.1 1,790.8 1,791.4 981.2 962.0 963.1 242.1 282.6 279.6 1,367.6 508.6 339.4 1,731.9 767.9 342.4 1,487.1 761.9 348.7 6,350.8 6,465.7 6,268.4 5,847.2 6,278.9 6,143.5 292.5 665.7 651.9 484.9 508.8 527.9 384.5 148.9 123,662.5 395.0 148.1 132,532.2 395.0 150.4 135,762.7 97,361.0 14,016.5 9,417.9 104,864.2 14,659.0 9,993.0 106,449.3 15,333.4 10,964.0 RADIATION REGULATORY AGENCY RADIATION EVALUATION AND COMPLIANCE RADIOACTIVE MATERIALS/NON-IONIZING RADIATION X-RAY COMPLIANCE EMERGENCY RESPONSE RADIATION MEASUREMENT LABORATORY ADMINISTRATIVE SERVICES MEDICAL RADIOLOGIC TECHNOLOGY BOARD OF EXAMINERS DEPARTMENT OF REAL ESTATE EDUCATION AND LICENSING REGULATION LAND DEVELOPMENT RECOVERY ASSISTANCE REGISTRAR OF CONTRACTORS REGULATORY AFFAIRS RECOVERY FUND RESIDENTIAL UTILITY CONSUMER OFFICE RATEPAYER REPRESENTATION BOARD OF RESPIRATORY CARE EXAMINERS LICENSING AND REGULATION STRUCTURAL PEST CONTROL COMMISSION LICENSING AND REGULATION BOARD OF TECHNICAL REGISTRATION LICENSING AND REGULATION VETERINARY MEDICAL EXAMINING BOARD LICENSING AND REGULATION DEPARTMENT OF WEIGHTS AND MEASURES GENERAL SERVICES AIR QUALITY OXYGENATED FUEL VAPOR RECOVERY Education COMMISSION ON THE ARTS ARTS SUPPORT ARIZONA HISTORICAL SOCIETY ARIZONA HISTORICAL SOCIETY STATE BOARD FOR CHARTER SCHOOLS ASBCS ADMINISTRATION STATE BOARD OF DIRECTORS FOR COMMUNITY COLLEGES STATE BOARD ADMINISTRATION EDUCATIONAL SERVICES AND RESEARCH TEACHER CERTIFICATION AID TO COMMUNITY COLLEGES OPERATING STATE AID CAPITAL OUTLAY STATE AID EQUALIZATION STATE AID Page 18 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1999/2000/2001 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year (In Thousands of Dollars) AGENCY PROGRAM SUBPROGRAM FY 1999 FY 2000 FY 2001 Actuals Estimated Estimated FEDERAL VOCATIONAL EDUCATION 2,867.1 3,016.0 3,016.0 1,965.8 6,310.8 7,989.4 13,251.0 2,405.0 6,303.0 8,865.1 13,937.2 2,389.4 6,690.9 8,953.9 14,028.9 4,138.1 370.2 368.3 152.3 3,985.8 2,216,561.0 266.6 103.6 2,337,021.0 262.9 105.4 2,433,606.0 2,215,895.0 665.5 31,197.3 2,336,325.0 695.8 35,561.7 2,432,910.0 696.0 31,544.3 17,608.6 4,986.1 199.1 1,943.8 6,459.7 2,611.0 21,342.1 6,346.2 360.8 2,512.6 5,000.0 2,792.5 17,981.7 6,045.9 279.3 2,237.4 5,000.0 2,559.7 92.9 990.0 1,528.1 255,640.7 128.9 1,318.1 1,345.5 364,795.2 130.4 1,102.7 1,326.6 303,689.4 19,019.0 5,699.9 322.6 373.5 4,790.2 3,532.9 63,183.8 113,490.8 30,266.7 1,285.7 2,663.2 8,398.1 2,614.3 178,528.2 19,489.3 8,602.0 967.7 623.6 5,739.9 11,345.6 106,715.1 146,417.1 35,822.8 1,294.4 14,376.7 10,284.5 3,116.5 190,437.8 19,494.8 6,681.5 557.4 442.7 5,054.2 5,802.9 79,279.3 139,615.2 32,042.1 1,296.8 1,201.3 9,318.9 2,902.3 139,661.1 163,257.5 8,316.8 6,953.9 9,835.5 174,293.7 9,144.1 7,000.0 19,015.6 124,989.9 7,671.2 7,000.0 6,156.7 1,718.0 6,822.1 1,295.4 4,250.8 1,684.4 16,024.4 1,306.8 4,483.4 1,707.5 3,194.6 1,254.6 4,420.9 884.7 3,256.7 109.4 791.8 3,588.0 103.6 791.8 3,523.7 105.4 316.4 330.4 342.4 ARIZONA STATE SCHOOLS FOR THE DEAF AND THE BLIND ASDB ADMINISTRATION ASDB-PHOENIX ASDB STATEWIDE ASDB-TUCSON DEPARTMENT OF EDUCATION STATE BOARD OF EDUCATION/VOCATIONAL AND TECHNOLOGICAL EDUCATION STATE BOARD OF EDUCATION/VOCATIONAL AND TECHNOLOGICAL EDUCATION STATE BOARD OF EDUCATION/CHARTER SCHOOLS SCHOOL FINANCE PAYMENT AND FINANCIAL COMPLIANCE ADMINISTRATION, RESEARCH, AND SUPPORT ACADEMIC ACCOUNTABILITY ARIZONA ACADEMIC STANDARDS STUDENT ASSESSMENT AND SCHOOL ACCOUNTABILITY RESEARCH AND POLICY COMPREHENSIVE SCHOOL REFORM ACCOUNTABILITY MEASURES PROFESSIONAL DEVELOPMENT CAREER LADDERS CERTIFICATION/INVESTIGATION PROFESSIONAL EVALUATION AND RECOGNITION ACADEMIC ASSISTANCE EARLY CHILDHOOD PROGRAMS MIGRANT CHILDREN EDUCATION INDIAN EDUCATION HOMELESS EDUCATION ENGLISH ACQUISITION SERVICES SPECIAL EDUCATION PROGRAM DEVELOPMENT SPECIAL EDUCATION ASSISTANCE TO SCHOOLS LEA GRANTS AND SCHOOL IMPROVEMENT (TITLE I) SCHOOL TO WORK GIFTED EDUCATION WORKFORCE DEVELOPMENT ADULT EDUCATION FAMILY LITERACY STUDENT HEALTH AND SAFETY CHILD NUTRITION CHEMICAL ABUSE PREVENTION SCHOOL SAFETY SUPPORT SERVICES PUBLIC INFORMATION/COMMUNICATION MANAGEMENT INFORMATION SERVICES OTHER EDUCATION SUPPORT ADMINISTRATION SUPERINTENDENT'S OFFICE ADMINISTRATIVE SERVICES CHARTER SCHOOLS BOARD OF MEDICAL STUDENT LOANS MEDICAL STUDENT LOAN PROGRAM 1999/2000/2001 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 19 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year (In Thousands of Dollars) AGENCY PROGRAM SUBPROGRAM FY 1999 FY 2000 FY 2001 Actuals Estimated Estimated COMMISSION FOR POSTSECONDARY EDUCATION COMMISSION FOR POSTSECONDARY EDUCATION 3,563.8 4,632.9 4,670.7 3,212.1 35.8 150.3 165.6 3,908.5 78.8 460.6 185.0 3,909.8 90.8 496.2 173.9 1,315.3 1,365.7 1,432.1 310,893.3 514,693.0 338,735.2 2,518.6 5,449.7 0.0 2,658.1 5,825.1 0.0 2,699.4 6,094.9 0.0 381,839.3 408,196.8 422,297.4 7,877.6 35,781.5 18,366.9 51,773.1 6,990.1 18,461.7 2,970.4 1,396.5 8,084.4 129,156.2 6,074.1 14,923.8 5,255.0 18,534.1 18,024.6 12,113.0 5,882.5 20,173.8 11,251.9 7,527.7 37,618.0 18,547.5 53,854.3 8,677.3 19,068.9 2,980.0 1,383.5 8,287.0 130,145.1 6,262.0 20,761.9 0.0 37,835.7 18,833.6 10,305.5 5,042.3 21,066.5 12,337.8 7,768.2 38,959.8 19,201.3 55,812.6 8,850.8 19,706.5 3,094.7 1,425.7 8,539.0 134,667.3 6,486.9 21,463.7 0.0 39,346.7 19,424.6 10,619.3 5,194.3 21,736.0 12,967.8 3,585.0 697.6 6,969.3 86,574.6 4,128.5 715.6 7,493.7 92,458.2 4,285.0 746.2 7,936.6 96,937.1 28,723.2 51,695.8 6,155.6 59,673.3 32,459.8 55,866.9 4,131.5 61,663.6 34,163.2 58,494.7 4,279.2 64,452.3 31,494.1 27,481.9 697.3 49,749.9 32,773.4 28,086.5 803.7 53,191.4 34,572.7 29,047.5 832.1 56,131.8 7,183.6 6,820.7 7,746.8 23,042.5 3,080.8 7,645.6 7,257.5 8,341.7 24,769.9 3,131.8 8,064.3 7,660.2 8,789.4 26,222.9 3,255.6 FINANCIAL AID POLICY ANALYSIS COMMUNICATIONS GENERAL ADMINISTRATION PRESCOTT HISTORICAL SOCIETY SHARLOT HALL MUSEUM SCHOOL FACILITIES BOARD SCHOOL FACILITIES BOARD BOARD OF REGENTS GOVERNANCE FINANCIAL ASSISTANCE PASS-THROUGH PROGRAM - AHEC ARIZONA STATE UNIVERSITY - MAIN CAMPUS ACADEMIC AFFAIRS COLLEGE OF ARCHITECTURE AND ENVIRONMENTAL DESIGN COLLEGE OF BUSINESS COLLEGE OF EDUCATION COLLEGE OF ENGINEERING AND APPLIED SCIENCES COLLEGE OF EXTENDED EDUCATION COLLEGE OF FINE ARTS GRADUATE COLLEGE HONORS COLLEGE COLLEGE OF LAW COLLEGE OF LIBERAL ARTS AND SCIENCES COLLEGE OF NURSING COLLEGE OF PUBLIC PROGRAMS SCHOOL OF SOCIAL WORK OTHER INSTRUCTIONAL SUPPORT UNIVERSITY LIBRARIES AND MUSEUMS ACADEMIC COMPUTING ADMIN. INFORMATION TECHNOLOGY/ TELECOMMUNICATIONS ACADEMIC AFFAIRS ADMINISTRATIVE SUPPORT RESEARCH RESEARCH ACTIVITIES REGULATORY COMPLIANCE RESEARCH AREA STUDENT AFFAIRS STUDENT LIFE, HEALTH AND WELLNESS ENROLLMENT SERVICES STUDENT AFFAIRS ADMINISTRATIVE SUPPORT ADMINISTRATIVE SERVICES BUSINESS/FINANCIAL SERVICES AND HUMAN RESOURCES PLANT AND SAFETY SERVICES ADMINISTRATIVE SERVICES SUPPORT INSTITUTIONAL LEADERSHIP AND ADVANCEMENT KAET-TV ALUMNI RELATIONS AND DEVELOPMENT COMMUNITY OUTREACH INTERCOLLEGIATE ATHLETICS EXECUTIVE MANAGEMENT Page 20 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1999/2000/2001 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year (In Thousands of Dollars) AGENCY PROGRAM SUBPROGRAM FY 1999 FY 2000 FY 2001 Actuals Estimated Estimated INSTITUTIONAL ADVANCEMENT 1,875.5 2,044.9 2,139.4 33,948.4 37,481.8 38,510.8 7,612.2 5,009.4 4,174.7 5,860.9 362.5 3,433.3 7,495.4 3,666.9 8,583.5 7,942.0 5,224.4 4,708.3 6,100.1 719.6 3,469.6 9,317.8 3,425.9 8,033.4 8,210.0 5,371.8 4,836.7 6,319.9 745.0 3,553.1 9,474.3 3,539.5 8,173.8 1,934.6 3,772.9 2,151.6 724.4 1,655.3 2,094.6 3,775.9 1,935.7 227.2 1,277.3 2,129.8 3,845.4 1,967.6 231.0 1,299.6 12,409.3 14,537.1 15,529.0 1,986.5 5,461.5 427.7 1,588.8 986.1 384.9 510.6 1,063.2 3,280.8 2,734.4 6,691.6 975.4 695.4 680.3 429.7 678.0 1,652.3 3,275.5 2,841.2 7,363.0 1,002.9 717.1 697.7 440.4 761.1 1,705.6 3,403.8 195.7 2,525.2 433.4 126.5 259.4 2,366.9 503.2 146.0 265.7 2,427.0 561.5 149.6 120,000.2 122,980.2 124,120.8 60,000.1 46,948.1 5,969.5 7,082.5 39,133.2 61,490.1 47,857.6 6,494.9 7,137.6 41,597.6 62,060.4 48,288.6 6,572.9 7,198.9 42,059.2 19,566.6 7,950.3 10,189.1 1,427.2 102,836.4 20,798.8 8,256.6 11,050.6 1,491.6 106,845.4 21,029.6 8,328.8 11,196.8 1,504.0 108,815.2 51,418.2 39,218.1 5,491.9 1,058.6 5,649.6 15,657.7 53,422.7 40,869.1 5,808.2 1,089.9 5,655.5 18,059.9 54,407.6 41,626.4 5,913.3 1,098.6 5,769.3 18,235.4 6,048.5 2,418.5 6,503.2 2,982.4 6,261.0 3,005.3 ARIZONA STATE UNIVERSITY - WEST CAMPUS ACADEMIC AFFAIRS COLLEGE OF ARTS AND SCIENCES COLLEGE OF EDUCATION COLLEGE OF HUMAN SERVICES SCHOOL OF MANAGEMENT DIVISION OF COLLABORATIVE PROGRAMS LIBRARY ACADEMIC AFFAIRS ADMINISTRATIVE SUPPORT STUDENT AFFAIRS ADMINISTRATIVE SERVICES BUSINESS/FINANCIAL SERVICES AND HUMAN RESOURCES PLANT AND SAFETY SERVICES INFORMATION TECHNOLOGY ADMINISTRATIVE SERVICES SUPPORT INSTITUTIONAL ADVANCEMENT ARIZONA STATE UNIVERSITY - EAST CAMPUS ACADEMIC PROGRAMS AND SERVICES MORRISON SCHOOL OF AGRIBUSINESS AND RESOURCE MANAGEMENT COLLEGE OF TECHNOLOGY AND APPLIED SCIENCES EAST COLLEGE ACADEMIC SERVICES INFORMATION TECHNOLOGY LIBRARY SERVICES STUDENT AFFAIRS INSTITUTIONAL SUPPORT SERVICES ADMINISTRATIVE SERVICES BUSINESS AND HUMAN RESOURCE SERVICES FACILITIES AND SAFETY SERVICES CAMPUS LIFE SERVICES ADMINISTRATIVE SERVICES SUPPORT NORTHERN ARIZONA UNIVERSITY UNDERGRADUATE PROGRAMS OVERALL UNDERGRADUATE INSTRUCTION UNDERGRADUATE INSTRUCTION - MOUNTAIN CAMPUS UNDERGRADUATE INSTRUCTION - STATEWIDE ACADEMIC PROGRAMS UNDERGRADUATE ACADEMIC ADVISING GRADUATE PROGRAMS OVERALL GRADUATE INSTRUCTION GRADUATE INSTRUCTION - MOUNTAIN CAMPUS GRADUATE INSTRUCTION - STATEWIDE ACADEMIC PROGRAMS GRADUATE ACADEMIC ADVISING STUDENT SUPPORT OVERALL STUDENT SUPPORT LEARNING SUPPORT FOR STUDENTS - MOUNTAIN CAMPUS LEARNING SUPPORT FOR STUDENTS - STATEWIDE PROGRAMS MINORITY RECRUITMENT, RETENTION, AND GRADUATION ATHLETICS ACADEMIC SUPPORT SERVICES LIBRARY ACADEMIC COMPUTING 1999/2000/2001 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 21 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year (In Thousands of Dollars) AGENCY PROGRAM SUBPROGRAM STATEWIDE ACADEMIC PROGRAMS INSTRUCTIONAL SUPPORT RESEARCH AND PUBLIC SERVICE RESEARCH PUBLIC SERVICE ECONOMIC DEVELOPMENT INSTITUTIONAL ADVANCEMENT DEVELOPMENTAL ACTIVITIES ALUMNI RELATIONS INSTITUTIONAL OPERATIONS FACILITIES DEVELOPMENT AND MANAGEMENT RESOURCE MANAGEMENT GENERAL OVERSIGHT FY 1999 FY 2000 FY 2001 Actuals Estimated Estimated 4,673.1 2,517.6 28,745.3 5,140.7 3,433.6 28,895.5 5,481.7 3,487.4 29,287.7 22,199.3 6,231.9 314.1 2,428.6 21,306.5 7,305.3 283.7 2,400.4 21,539.8 7,461.7 286.2 2,449.0 1,240.8 1,187.8 58,189.5 1,588.7 811.7 59,399.1 1,621.4 827.6 60,278.9 30,723.0 25,437.9 2,028.6 31,695.0 25,636.2 2,067.9 32,153.7 26,040.3 2,084.9 376,327.1 401,702.6 407,949.0 0.0 11,712.3 4,391.9 22,958.8 11,505.3 44,320.2 13,476.1 19,764.5 7,996.6 139,509.5 36,581.4 8,115.1 5,157.5 6,476.0 3,357.2 1,725.0 17,568.3 4,630.9 6,862.1 10,218.4 92,443.4 0.0 14,376.3 4,876.1 23,811.6 11,618.8 45,798.2 14,179.2 20,613.2 8,743.4 148,309.7 37,883.2 8,950.6 5,313.3 6,650.3 3,145.7 2,152.5 19,769.4 4,808.9 6,992.4 13,709.8 94,421.2 0.0 14,627.8 5,028.3 24,518.0 11,952.8 47,077.6 14,615.2 21,235.5 8,991.2 150,177.8 38,996.4 9,232.3 5,514.0 6,888.2 3,193.7 2,187.8 20,370.4 1,950.9 7,221.5 14,169.6 96,836.0 34,038.3 49,080.1 0.0 9,325.0 51,426.4 35,675.7 49,191.9 0.0 9,553.6 52,699.1 36,596.6 50,338.7 0.0 9,900.7 54,445.1 15,689.2 3,209.6 5,819.5 26,708.1 94,577.9 15,827.9 3,269.2 5,942.4 27,659.6 98,764.2 16,185.7 3,407.7 6,150.7 28,701.0 102,121.8 46,434.3 35,386.8 11,650.5 1,106.3 140,125.1 48,574.5 36,673.8 12,197.1 1,318.8 146,935.1 50,400.5 37,713.5 12,643.6 1,364.2 151,960.9 10,196.9 3,188.4 11,789.3 3,227.4 12,185.6 3,329.4 UNIVERSITY OF ARIZONA - MAIN CAMPUS ACADEMIC AFFAIRS OVERALL ACADEMIC AFFAIRS COLLEGE OF AGRICULTURE INSTRUCTION COLLEGE OF ARCHITECTURE COLLEGE OF BUSINESS AND PUBLIC ADMINISTRATION COLLEGE OF EDUCATION COLLEGE OF ENGINEERING AND MINES COLLEGE OF FINE ARTS COLLEGE OF HUMANITIES COLLEGE OF LAW COLLEGE OF SCIENCE COLLEGE OF SOCIAL AND BEHAVIORAL SCIENCES GRADUATE COLLEGE EXTENDED UNIVERSITY OTHER ACADEMIC PROGRAMS SIERRA VISTA BRANCH CAMPUS ARIZONA INTERNATIONAL COLLEGE UNIVERSITY LIBRARIES ACADEMIC COMPUTING ACADEMIC SUPPORT ACADEMIC AFFAIRS ADMINISTRATION ORGANIZED RESEARCH UNIVERSITY-WIDE ORGANIZED RESEARCH AGRICULTURE RESEARCH EXPERIMENT STATION COLLEGE-BASED SPONSORED RESEARCH AND INTERDISCIPLINARY RESEARCH PROGRAMS ORGANIZED RESEARCH ADMINISTRATION AND SUPPORT COMMUNITY OUTREACH AGRICULTURE COOPERATIVE EXTENSION SERVICES UAPRESENTS (FORMERLY CULTURAL AFFAIRS) KUAT INTERCOLLEGIATE ATHLETICS STUDENT AFFAIRS AND CAMPUS LIFE DEAN OF STUDENTS/STUDENT LIFE ENROLLMENT SERVICES HEALTH AND WELLNESS CAMPUS LIFE LEADERSHIP INSTITUTIONAL SERVICES PRESIDENT'S AREA HUMAN RESOURCES Page 22 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1999/2000/2001 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year (In Thousands of Dollars) AGENCY PROGRAM SUBPROGRAM BUSINESS AFFAIRS ADMINISTRATIVE COMPUTING AND TELECOMMUNICATIONS FY 1999 FY 2000 FY 2001 Actuals Estimated Estimated 105,942.2 20,797.6 110,316.9 21,601.5 114,068.3 22,377.6 128,411.7 131,534.2 134,959.7 95,613.9 6,357.5 11,814.0 1,587.2 3,594.5 9,444.6 34,573.9 97,248.6 6,283.8 12,071.5 1,595.4 3,751.3 10,583.6 35,089.7 99,825.1 6,434.6 12,301.7 1,632.7 3,851.5 10,914.1 35,937.7 34,573.9 2,255.4 35,089.7 2,391.1 35,937.7 2,440.9 941.3 1,314.1 0.0 1,069.5 1,321.6 0.0 1,108.9 1,332.0 0.0 80,705.7 80,663.6 81,604.9 677.0 67,680.3 12,348.4 1,318,081.0 563.9 67,635.2 12,464.5 1,401,454.0 563.9 69,141.0 11,900.0 1,159,308.0 47,790.4 77,935.5 1,192,355.0 67,761.3 47,683.8 82,920.3 1,270,850.0 72,303.1 49,538.1 87,216.3 1,022,554.0 76,228.7 4,553.6 53,095.4 10,112.3 12,788.9 4,852.0 55,884.0 11,567.1 11,938.7 4,935.1 59,434.2 11,859.4 11,706.3 22,668.6 24,727.2 26,267.8 571.1 17,067.1 2,287.3 188.9 2,519.1 35.1 514.0 19,480.0 1,257.1 257.7 3,174.0 44.4 504.3 20,715.8 1,615.0 229.6 3,159.7 43.4 1,187.1 2,270.4 2,325.0 2,711.5 418,453.2 1,920.6 456,216.2 1,959.0 497,916.1 54,554.8 231,760.8 84,455.6 26,776.8 20,905.2 63,004.5 2,369.6 281,404.2 112,138.8 39,058.5 21,245.1 72,719.3 2,500.0 311,029.0 115,354.3 41,130.0 27,902.8 75,020.4 UNIVERSITY OF ARIZONA - HEALTH SCIENCES CENTER ACADEMIC AFFAIRS COLLEGE OF MEDICINE COLLEGE OF NURSING COLLEGE OF PHARMACY SCHOOL OF HEALTH PROFESSIONS ARIZONA HEALTH SCIENCES LIBRARY ACADEMIC SUPPORT ORGANIZED RESEARCH HEALTH SCIENCES ORGANIZED RESEARCH CENTERS AND ADM COMMUNITY OUTREACH ARIZONA POISON AND DRUG INFORMATION CENTER TELEMEDICINE INSTITUTIONAL SERVICES Transportation DEPARTMENT OF TRANSPORTATION ADMINISTRATION DIRECTOR'S OFFICE/TRANSPORTATION BOARD TRANSPORTATION SERVICES GROUP ARIZONA HIGHWAYS MAGAZINE INTERMODAL TRANSPORTATION PLANNING, DEVELOPMENT AND ADMINISTRATION MAINTENANCE CONSTRUCTION MOTOR VEHICLE MOTOR VEHICLE SUPPORT SERVICES CUSTOMER SERVICE MOTOR VEHICLE ENFORCEMENT SERVICES AERONAUTICS Protection and Safety CRIMINAL JUSTICE COMMISSION CRIMINAL JUSTICE COMMISSION MANAGEMENT AND LIAISON ENHANCED DRUG AND VIOLENT CRIME CONTROL CRIMINAL JUSTICE RECORDS IMPROVEMENT STATISTICAL ANALYSIS CENTER CRIME VICTIMS PROGRAMS JUVENILE JAIL IMPROVEMENTS AUTO THEFT AUTHORITY AUTO THEFT AUTHORITY DEPARTMENT OF CORRECTIONS POLICY, MANAGEMENT & RESOURCE ALLOCATION PRISON OPERATIONS PRISON OPERATIONS MANAGEMENT SECURITY OPERATIONS SUPPORT SERVICES INMATE PROGRAMS PRIVATE PRISONS INMATE HEALTH CARE 1999/2000/2001 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 23 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year (In Thousands of Dollars) AGENCY PROGRAM SUBPROGRAM INMATE HEALTH CARE MANAGEMENT MEDICAL SERVICES DENTAL SERVICES MENTAL HEALTH SERVICES NURSING PHARMACY OCCUPATIONAL HEALTH INSPECTIONS AND INVESTIGATIONS INSPECTIONS AND INVESTIGATIONS MANAGEMENT CRIMINAL AND ADMINISTRATIVE INVESTIGATIONS INSPECTIONS ARIZONA CORRECTIONAL INDUSTRIES (ACI) ADMINISTRATION ADMINISTRATION MANAGEMENT HUMAN RESOURCE MANAGEMENT AGENCY INFRASTRUCTURE COMMUNITY CORRECTIONS FY 1999 FY 2000 FY 2001 Actuals Estimated Estimated 5,838.5 28,998.9 3,754.4 7,346.9 11,151.2 5,121.2 793.4 9,663.5 3,770.1 33,647.4 4,803.9 10,733.4 13,377.0 5,578.5 809.0 9,593.9 3,886.0 34,711.9 4,958.9 11,073.0 13,803.8 5,754.0 832.8 9,826.0 1,040.1 8,062.9 560.5 15,771.2 62,206.3 423.9 8,595.5 574.5 21,038.4 59,696.3 370.6 8,863.5 591.9 22,392.2 60,693.0 94.4 16,968.1 35,116.4 10,027.4 5,179.0 17,905.5 26,611.8 10,000.0 5,313.4 17,762.2 24,913.5 12,703.9 97.8 5,992.1 5,779.7 5,338.1 5,279.2 5,184.7 1,988.9 3,349.2 17,819.9 2,032.1 3,247.1 21,969.7 2,053.8 3,130.9 13,283.5 8,138.4 9,681.5 5,227.4 8,379.6 13,590.1 6,248.1 8,999.8 4,283.7 6,535.5 1,744.7 3,482.7 12,587.2 2,285.6 3,962.5 8,578.9 2,347.4 4,188.1 8,031.5 2,748.9 2,900.6 6,511.3 364.9 61.5 1,428.9 2,404.9 4,133.0 550.6 61.5 367.6 2,880.3 4,137.0 585.1 61.5 1,458.6 1,431.1 1,295.9 36,624.5 37,069.2 39,688.2 10,283.8 21,760.8 4,579.9 35,054.6 8,838.0 23,176.3 5,054.9 35,620.0 9,525.1 24,577.3 5,585.8 36,752.3 7,655.6 10,670.7 16,728.3 8,477.6 11,315.7 15,826.7 8,378.8 11,990.0 16,383.5 49.9 53.0 53.8 53,975.9 54,744.9 54,827.2 47,845.9 48,119.9 48,620.4 DRUG AND GANG PREVENTION RESOURCE CENTER DRUG AND GANG PREVENTION RESOURCE CENTER DEPARTMENT OF EMERGENCY AND MILITARY AFFAIRS ADMINISTRATION CENTRAL ADMINISTRATION SPECIAL PROJECTS ARMY NATIONAL GUARD ARMY OPERATIONS ARMY FACILITIES MANAGEMENT AIR NATIONAL GUARD AIR OPERATIONS FACILITIES ENGINEERING EMERGENCY MANAGEMENT MITIGATION PREPAREDNESS RESPONSE AND RECOVERY EMERGENCY RESPONSE COMMISSION/GRANTS CIVIL AIR PATROL (SLI) BOARD OF EXECUTIVE CLEMENCY BOARD OF EXECUTIVE CLEMENCY DEPARTMENT OF JUVENILE CORRECTIONS HOUSING FACILITIES SECURITY HEALTH CARE REHABILITATION EDUCATION SECURE CARE TREATMENT COMMUNITY CARE TREATMENT LAW ENFORCEMENT MERIT SYSTEM COUNCIL LAW ENFORCEMENT MERIT SYSTEM COUNCIL DEPARTMENT OF PUBLIC SAFETY HIGHWAY PATROL PATROL Page 24 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1999/2000/2001 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year (In Thousands of Dollars) AGENCY PROGRAM SUBPROGRAM SPECIAL SERVICES CRIMINAL INVESTIGATION INVESTIGATIONS STATEWIDE TASK FORCES ROCKY MOUNTAIN INFORMATION NETWORK (RMIN) AGENCY SUPPORT HUMAN RESOURCES INFORMATION TECHNOLOGY SERVICES LOGISTICS TELECOMMUNICATIONS OPERATIONAL COMMUNICATIONS FACILITIES TRAINING & EDUCATION CRIMINAL JUSTICE SUPPORT SCIENTIFIC ANALYSIS AVIATION AZAFIS MANAGEMENT LICENSING CRIMINAL INFORMATION DIRECTOR'S OFFICE FY 1999 FY 2000 FY 2001 Actuals Estimated Estimated 6,130.0 25,408.3 6,625.0 26,722.9 6,206.8 25,807.7 14,414.7 7,773.1 3,220.5 32,559.1 15,203.6 8,143.9 3,375.4 32,204.8 14,115.2 8,344.3 3,348.2 30,930.2 4,166.1 5,882.2 4,784.6 6,126.7 3,706.2 6,002.9 1,890.4 24,262.3 3,694.5 6,095.8 4,862.4 6,388.8 3,833.3 5,754.4 1,575.6 25,967.7 3,704.9 4,448.9 4,905.5 6,533.5 3,941.5 5,811.4 1,584.5 25,844.5 7,805.6 4,905.5 7,216.3 1,481.6 2,853.3 10,671.1 8,407.2 4,597.0 9,332.0 1,475.0 2,156.5 11,662.6 8,644.4 4,683.0 8,998.1 1,505.4 2,013.6 11,959.4 4,371.9 2,321.9 3,442.1 535.2 2,783.7 6,193.5 4,352.4 2,282.9 4,550.8 476.5 3,070.0 6,128.8 4,443.0 2,861.7 4,184.3 470.4 3,082.3 5,730.0 40,426.1 44,273.6 44,946.6 16,620.6 10,093.8 13,711.7 2,476.4 17,481.2 10,772.0 16,020.4 4,306.6 17,927.2 11,013.9 16,005.5 4,337.0 2,069.4 407.0 1,240.4 3,636.7 669.9 1,362.6 3,653.8 683.2 1,368.6 1,188.2 1,352.2 1,201.5 18,953.0 1,787.0 22,087.4 2,417.3 18,660.7 2,332.6 609.1 490.0 687.9 772.3 740.0 905.0 686.4 740.0 906.2 854.6 805.1 812.9 176.1 182.7 184.7 14,680.9 9,273.0 9,359.5 MANAGEMENT SERVICES FINANCIAL SERVICES CRIME VICTIM SERVICES DRUG ABUSE RESISTANCE EDUCATION (DARE) GOVERNORS OFFICE OF HIGHWAY SAFETY PEACE OFFICER STANDARDS AND TRAINING Natural Resources GAME AND FISH DEPARTMENT WILDLIFE MANAGEMENT GAME MANAGEMENT NON-GAME AND ENDANGERED WILDLIFE SPORTFISH MANAGEMENT OFF-HIGHWAY VEHICLE/WATERCRAFT MANAGEMENT WATERCRAFT MANAGEMENT OFF-HIGHWAY VEHICLE MANAGEMENT ADMINISTRATION GEOLOGICAL SURVEY ARIZONA GEOLOGICAL SURVEY STATE LAND DEPARTMENT TRUST MANAGEMENT AND REVENUE GENERATION OUTSIDE ASSISTANCE AND GRANTS ARIZONA CENTER FOR GEOGRAPHIC INFORMATION, COORDINATION AND SERVICES NATURAL RESOURCE CONSERVATION DISTRICTS ENVIRONMENTAL PLATE ADVISORY COUNCIL DEPARTMENT OF MINES AND MINERAL RESOURCES MINERAL DEVELOPMENT AND PROMOTION NAVIGABLE STREAM ADJUDICATION COMMISSION STREAM ADJUDICATION STATE PARKS BOARD PARKS 1999/2000/2001 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 25 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year (In Thousands of Dollars) AGENCY PROGRAM SUBPROGRAM FY 1999 FY 2000 FY 2001 Actuals Estimated Estimated PARTNERSHIPS PROGRAM SUPPORT 1,735.9 3,882.4 20,565.6 4,644.9 64,897.8 4,627.7 6,884.0 6,658.6 6,854.1 1,408.9 5,475.1 26,004.8 1,357.2 5,301.4 41,345.4 1,388.6 5,465.5 41,810.3 4,745.1 970.0 439.9 7,674.2 2,464.7 9,710.9 1,534.3 10,212.6 738.6 455.0 7,844.3 2,979.4 19,115.5 2,181.0 10,510.8 749.9 465.3 6,829.3 3,013.9 20,241.1 2,566.7 526.0 1,008.3 1,288.6 892.4 1,699.3 867.4 DEPARTMENT OF WATER RESOURCES GENERAL SERVICES MANAGEMENT INFORMATION SERVICES MANAGEMENT SERVICES WATER RESOURCE MANAGEMENT AND PLANNING GROUNDWATER ADMINISTRATION SURFACE WATER MANAGEMENT AND ADJUDICATION RESEARCH COLORADO RIVER MANAGEMENT STATEWIDE PLANNING HYDROLOGY WATER BANKING AUTHORITY SAFETY OF DAMS AND FLOOD CONTROL DAM SAFETY FLOOD MITIGATION Page 26 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1999/2000/2001 Index Program/Subprogram 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS The Master List has been organized by area of government: general government, health and welfare, inspection and regulation, education, transportation, protection and safety and natural resources. Agencies are alphabetized within each of the categories. Agency names are capitalized, bold-faced and italicized, programs are indented once and subprograms are indented twice. GENERAL GOVERNMENT DEPARTMENT OF ADMINISTRATION................................ ................................ ................................ ................................ .................... 43 DIRECTORS OPERATIONS................................ ................................ ................................ ................................ ................................ ................................ .................... 44 GOVERNOR’S REGULATORY REVIEW COUNCIL................................ ................................ ................................ ................................ ................................ ......... 45 ARIZONA OFFICE FOR AMERICANS WITH DISABILITIES................................ ................................ ................................ ................................ ......................... 45 CAPITOL POLICE ................................ ................................ ................................ ................................ ................................ ................................ ................................ .... 46 ADMINISTRATIVE SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ............. 46 TRAVEL REDUCTION................................ ................................ ................................ ................................ ................................ ................................ ............................ 47 STATEWIDE FINANCIAL SERVICES................................ ................................ ................................ ................................ ................................ ................................ .. 48 STATEWIDE FINANCIAL APPLICATIONS................................ ................................ ................................ ................................ ................................ ........................ 49 STATE PROCUREMENT SERVICES................................ ................................ ................................ ................................ ................................ ................................ .... 49 RISK MANAGEMENT SECTION ................................ ................................ ................................ ................................ ................................ ................................ .......... 50 FACILITIES PLANNING AND IMPROVEMENT ................................ ................................ ................................ ................................ ................................ ............... 50 FACILITIES OPERATIONS AND MAINTENANCE................................ ................................ ................................ ................................ ................................ ........... 52 FLEET MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ .......................... 52 SURPLUS PROPERTY MANAGEMENT................................ ................................ ................................ ................................ ................................ .............................. 53 BUSINESS SERVICES................................ ................................ ................................ ................................ ................................ ................................ ............................. 53 CONSTRUCTION SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................. 54 STATE BOARDS OFFICE ................................ ................................ ................................ ................................ ................................ ................................ ....................... 55 HUMAN RESOURCES MANAGEMENT................................ ................................ ................................ ................................ ................................ .............................. 55 EMPLOYEE GROUP BENEFITS................................ ................................ ................................ ................................ ................................ ................................ ............ 56 INFORMATION TECHNICAL SERVICES................................ ................................ ................................ ................................ ................................ ........................... 56 INFORMATION PROCESSING CENTER................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 57 ENTERPRISE APPLICATIONS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .. 57 ARIZONA TELECOMMUNICATIONS SYSTEM................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ... 58 INFORMATION SECURITY................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ....... 59 FINANCE AND PLANNING................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ....... 59 OFFICE OF ADMINISTRATIVE HEARINGS ................................ ................................ ................................ ................................ ........... 61 ATTORNEY GENERAL - DEPARTMENT OF LAW................................ ................................ ................................ ................................ ...62 AGENCY COUNSEL DIVISION................................ ................................ ................................ ................................ ................................ ................................ ............. 62 ADMINISTRATIVE LAW ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........... 63 BANKRUPTCY AND COLLECTION ENFORCEMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................ 63 EDUCATION AND HEALTH ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 64 NATURAL RESOURCES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 64 TAX................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................. 65 CHILD AND FAMILY PROTECTION DIVISION................................ ................................ ................................ ................................ ................................ ............... 65 CHILD SUPPORT ENFORCEMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ......................... 65 DES GENERAL COUNSEL................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ......... 66 DES HEARINGS, TRIALS, AND PERSONNEL................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 66 PROTECTIVE SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........... 67 CIVIL DIVISION................................ ................................ ................................ ................................ ................................ ................................ ................................ ....... 67 LICENSING AND ENFORCEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ......................... 67 LIABILITY MANAGEMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 68 TRANSPORTATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................... 68 CIVIL RIGHTS AND PUBLIC ADVOCACY DIVISION................................ ................................ ................................ ................................ ................................ .... 69 CIVIL RIGHTS AND CONFLICT RESOLUTION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ... 69 CONSUMER PROTECTION AND ADVOCACY................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .... 70 ECONOMIC COMPETITION UNIT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................... 71 ENVIRONMENTAL ENFORCEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..................... 71 CRIMINAL DIVISION................................ ................................ ................................ ................................ ................................ ................................ .............................. 72 CRIMINAL APPEALS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................. 72 DRUG ENFORCEMENT AND VIOLENT CRIMES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ 72 FRAUD AND PUBLIC CORRUPTION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...................... 73 VICTIM SERVICES OFFICE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 73 SPECIAL INVESTIGATIONS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 74 CENTRAL ADMINISTRATION ................................ ................................ ................................ ................................ ................................ ................................ ............. 75 ATTORNEY GENERAL ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 75 ADMINISTRATIVE OPERATIONS DIVISION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ....... 75 SOLICITOR GENERAL................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 76 OFFICE OF THE AUDITOR GENERAL................................ ................................ ................................ ................................ .................... 77 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS Page 27 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS DEPARTMENT OF COMMERCE ................................ ................................ ................................ ................................ .............................. 78 ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ .. 78 BUSINESS AND WORKFORCE DEVELOPMENT................................ ................................ ................................ ................................ ................................ ............. 79 BUSINESS DEVELOPMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 79 WORKFORCE DEVELOPMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................... 80 SMALL BUSINESS ASSISTANCE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................ 80 INTERNATIONAL TRADE AND INVESTMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ... 81 MOTION PICTURE DEVELOPMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...................... 81 COMMUNITY AND INFRASTRUCTURE DEVELOPMENT................................ ................................ ................................ ................................ ............................ 82 COMMUNITY ASSISTANCE SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 82 ENERGY DEVELOPMENT AND UTILIZATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ... 82 HOUSING AND INFRASTRUCTURE DEVELOPMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ....................... 83 STRATEGIC FINANCE................................ ................................ ................................ ................................ ................................ ................................ ............................ 83 LOANS AND GRANTS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 83 CREDIT ADMINISTRATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 84 GOVERNOR’S OFFICE OF EQUAL OPPORTUNITY................................ ................................ ................................ ............................... 85 STATE BOARD OF EQUALIZATION ................................ ................................ ................................ ................................ ........................ 86 OFFICE FOR EXCELLENCE IN GOVERNMENT................................ ................................ ................................ ................................ ....87 EXPOSITION AND STATE FAIR BOARD................................ ................................ ................................ ................................ ................. 88 INTERIM EVENTS ................................ ................................ ................................ ................................ ................................ ................................ ................................ ... 88 STATE FAIR ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 89 GOVERNMENT INFORMATION TECHNOLOGY AGENCY................................ ................................ ................................ .................... 90 OFFICE OF THE GOVERNOR ................................ ................................ ................................ ................................ ................................ ..91 GOVERNOR'S OFFICE OF STRATEGIC PLANNING AND BUDGETING................................ ................................ .............................. 92 HOUSE OF REPRESENTATIVES................................ ................................ ................................ ................................ .............................. 93 JOINT LEGISLATIVE BUDGET COMMITTEE ................................ ................................ ................................ ................................ ........ 94 JOINT LEGISLATIVE BUDGET COMMITTEE ................................ ................................ ................................ ................................ ................................ .................. 94 FISCAL ANALYSIS AND RESEARCH................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................... 94 TAX ANALYSIS AND FORECASTING ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................... 94 JUDICIARY ................................ ................................ ................................ ................................ ................................ ................................ .96 SUPREME COURT................................ ................................ ................................ ................................ ................................ ................................ ................................ ... 97 COMMISSION ON JUDICIAL CONDUCT................................ ................................ ................................ ................................ ................................ ........................... 98 COURT ADMINISTRATION ................................ ................................ ................................ ................................ ................................ ................................ .................. 98 DEPENDENT CHILDREN'S SERVICES DIVISION................................ ................................ ................................ ................................ ................................ ............ 99 FOSTER CARE REVIEW BOARD................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................. 99 COURT-APPOINTED SPECIAL ADVOCATE (CASA)................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................ 100 PARENT ASSISTANCE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............. 101 JUDICIAL ASSISTANCE................................ ................................ ................................ ................................ ................................ ................................ ....................... JUDICIAL EDUCATION................................ ................................ ................................ ................................ ................................ ................................ ........................ JUDICIAL NOMINATIONS AND REVIEW................................ ................................ ................................ ................................ ................................ ....................... STATE GRAND JURY ................................ ................................ ................................ ................................ ................................ ................................ ........................... DOMESTIC RELATIONS ................................ ................................ ................................ ................................ ................................ ................................ ...................... 101 101 102 103 103 CHILD SUPPORT ENFORCEMENT AND DOMESTIC RELATIONS REFORM................................ ................................ ................................ ................................ ................................ ................................ ............. 104 DOMESTIC VIOLENCE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 104 CASE PROCESSING ASSISTANCE ................................ ................................ ................................ ................................ ................................ ................................ .... 105 ALTERNATIVE DISPUTE RESOLUTION ................................ ................................ ................................ ................................ ................................ ......................... 105 JUDICIAL COLLECTION ENHANCEMENT................................ ................................ ................................ ................................ ................................ ..................... 106 DEFENSIVE DRIVING SCHOOL................................ ................................ ................................ ................................ ................................ ................................ ......... 106 ADULT COMMUNITY CORRECTIONS ................................ ................................ ................................ ................................ ................................ ............................ 107 ADULT INTENSIVE PROBATION SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 107 ADULT STANDARD PROBATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ......................... 108 COMMUNITY PUNISHMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ . 109 DRUG TREATMENT AND EDUCATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 110 DRUG ENFORCEMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 110 INTERSTATE COMPACT (ISC)................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................... 111 JUVENILE JUSTICE SERVICES................................ ................................ ................................ ................................ ................................ ................................ .......... 111 JUVENILE INTENSIVE PROBATION (JIPS)................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 112 JUVENILE TREATMENT SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..................... 112 FAMILY COUNSELING................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 113 JUVENILE STANDARD PROBATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................... 113 Page 28 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS JUVENILE CRIME REDUCTION (JCRF)................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 114 PROGRESSIVELY INCREASING CONSEQUENCES (DIVERSION)................................ ................................ ................................ ................................ ................................ ................................ ............................... 114 STATE AID FOR DETENTION ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ 115 SUPERIOR COURT JUDGES................................ ................................ ................................ ................................ ................................ ................................ ................ 115 COURT OF APPEALS................................ ................................ ................................ ................................ ................................ ................................ ............................ 116 DIVISION I ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .. 116 DIVISION II................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ . 116 CONFIDENTIAL INTERMEDIARY ................................ ................................ ................................ ................................ ................................ ................................ .... 117 PRIVATE FIDUCIARY CERTIFICATION................................ ................................ ................................ ................................ ................................ .......................... 117 POST CONVICTION RELIEF (PCR)................................ ................................ ................................ ................................ ................................ ................................ .... 118 LEGISLATIVE COUNCIL................................ ................................ ................................ ................................ ................................ ......... 119 DEPARTMENT OF LIBRARY, ARCHIVES AND PUBLIC RECORDS ................................ ................................ ................................ ...120 LOTTERY ................................ ................................ ................................ ................................ ................................ ................................ ..121 OFFICE OF THE OMBUDSMAN-CITIZEN AIDE................................ ................................ ................................ ................................ ..122 STATE PERSONNEL BOARD ................................ ................................ ................................ ................................ ................................ ..123 STATE RETIREMENT SYSTEM ................................ ................................ ................................ ................................ .............................. 124 MEMBER SERVICES................................ ................................ ................................ ................................ ................................ ................................ ............................. 124 BENEFIT SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................. 125 ADVISORY SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............. 125 HEALTH INSURANCE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 125 LONG-TERM DISABILITY ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 126 EXTERNAL AFFAIRS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 126 ADMINISTRATION AND SUPPORT................................ ................................ ................................ ................................ ................................ ................................ .. 126 DIRECTOR'S OFFICE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 127 FINANCIAL SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 127 INFORMATION SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 127 INVESTMENT MANAGEMENT................................ ................................ ................................ ................................ ................................ ................................ .......... 128 INTERNAL MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ... 128 EXTERNAL MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .. 129 ASSET ALLOCATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 129 DEPARTMENT OF REVENUE ................................ ................................ ................................ ................................ ................................ 130 DIRECTOR'S OFFICE ................................ ................................ ................................ ................................ ................................ ................................ ............................ 131 DIRECTOR'S OFFICE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 131 SPECIAL MANDATED PROGRAMS ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..................... 132 TAX POLICY AND LEGAL SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................... 132 SPECIAL SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................... 132 ADMINISTRATIVE SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ........... 133 ADMINISTRATIVE/MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................... 133 FINANCIAL SERVICES AND SPECIAL TAXES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .. 133 FACILITIES AND RECORDS MANAGEMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .... 134 INFORMATION TECHNOLOGY................................ ................................ ................................ ................................ ................................ ................................ ......... 134 ADMINISTRATIVE/MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................... 135 APPLICATIONS/OPERATIONS SUPPORT AND PLANNING................................ ................................ ................................ ................................ ................................ ................................ ................................ ........... 135 DATA MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ......................... 136 ADMINISTRATIVE/MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................... 136 TAX PROCESSING................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................... 136 PROPERTY TAX................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 137 ADMINISTRATIVE/MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................... 137 PROPERTY VALUATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 137 ASSESSMENT STANDARDS AND EQUALIZATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................ 138 COMPLIANCE................................ ................................ ................................ ................................ ................................ ................................ ................................ ......... 138 ADMINISTRATIVE/MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................... 139 COMPLIANCE AND RECEIVABLES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..................... 139 TAXPAYER SUPPORT................................ ................................ ................................ ................................ ................................ ................................ .......................... 139 ADMINISTRATIVE/MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................... 140 LICENSING ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ . 140 TAXPAYER SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 141 TAXATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 141 ADMINISTRATIVE/MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................... 142 INCOME TAX AUDIT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 142 TRANSACTION PRIVILEGE TAX ................................ ................................ ................................ ................................ ................................ ................................ ...... 142 ADMINISTRATIVE/MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................... 143 TRANSACTION PRIVILEGE TAX AUDIT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 143 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS Page 29 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS SECRETARY OF STATE - DEPARTMENT OF STATE ................................ ................................ ................................ ........................... 144 ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ BUSINESS SERVICES................................ ................................ ................................ ................................ ................................ ................................ ........................... PUBLIC SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ELECTION SERVICES................................ ................................ ................................ ................................ ................................ ................................ ........................... 145 145 145 146 SENATE................................ ................................ ................................ ................................ ................................ ................................ ..... 147 STATE BOARD OF TAX APPEALS................................ ................................ ................................ ................................ .......................... 148 OFFICE OF TOURISM................................ ................................ ................................ ................................ ................................ ............. 149 TOURISM PROMOTION................................ ................................ ................................ ................................ ................................ ................................ ....................... 149 MEDIA ADVERTISING................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............. 150 TRAVEL COUNSELING AND DIRECT MARKETING................................ ................................ ................................ ................................ ................................ ................................ ................................ ....................... 150 TRADE MARKETING ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 151 MEDIA PROMOTION AND COMMUNICATIONS................................ ................................ ................................ ................................ ................................ ................................ ................................ .............................. 151 RESEARCH AND DATA REPOSITORY................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 151 TOURISM DEVELOPMENT AND FUNDS SHARING................................ ................................ ................................ ................................ ................................ ..... 152 WELCOME CENTER OPERATIONS ................................ ................................ ................................ ................................ ................................ ................................ .. 152 BUSINESS ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ........... 153 STATE TREASURER ................................ ................................ ................................ ................................ ................................ ................ 154 BANKING AND INVESTMENT SERVICES................................ ................................ ................................ ................................ ................................ ...................... 154 JUSTICE OF THE PEACE SALARIES-SLI................................ ................................ ................................ ................................ ................................ ......................... 155 URBAN REVENUE SHARING-SLI................................ ................................ ................................ ................................ ................................ ................................ ..... 155 COMMISSION ON UNIFORM STATE LAWS................................ ................................ ................................ ................................ .......... 156 HEALTH AND WELFARE ARIZONA HEALTH CARE COST CONTAINMENT SYSTEM (AHCCCS)................................ ................................ .............................. 157 ACUTE MEDICAL SERVICES (SLI)................................ ................................ ................................ ................................ ................................ ................................ ... 158 1931 (b) ELIGIBILITY FAMILY ASSISTANCE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .... 158 SUPPLEMENTAL SECURITY INCOME (SSI)................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 159 SOBRA WOMEN................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................ 159 SOBRA CHILDREN................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................... 159 MEDICALLY NEEDY/MEDICALLY INDIGENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ . 160 ELIGIBLE ASSISTANCE CHILDREN (EAC)................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 160 ELIGIBLE LOW-INCOME CHILDREN (ELIC)................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 160 FEDERAL EMERGENCY SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..................... 161 STATE EMERGENCY SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................... 161 MEDICARE PREMIUMS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........... 162 DISPROPORTIONATE SHARE PAYMENTS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 162 PREMIUM SHARING................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 162 CHILDREN’S HEALTH INSURANCE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................... 163 FAMILY PLANNING SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................ 163 ADOPTION SUBSIDY/FOSTER CARE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................. 163 GRADUATE MEDICAL EDUCATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................... 164 HEALTHCARE GROUP................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 164 LONG-TERM CARE ................................ ................................ ................................ ................................ ................................ ................................ ............................... 164 ADVISORY COUNCIL ON INDIAN HEALTH CARE (SLI)................................ ................................ ................................ ................................ ............................ 165 ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ 165 CENTRAL ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................... 166 PASS-THRU TO OTHER STATE AGENCIES ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ....... 167 OFFICE OF MANAGED CARE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ 167 OFFICE OF THE MEDICAL DIRECTOR ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 168 DIVISION OF MEMBER SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ....................... 169 DEPARTMENT OF ECONOMIC SECURITY................................ ................................ ................................ ................................ ........... 170 CENTRAL ADMINISTRATION ................................ ................................ ................................ ................................ ................................ ................................ ........... 171 OFFICE OF THE DIRECTOR ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ... 171 GOVERNOR'S ADVISORY COUNCIL ON AGING................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................. 172 GOVERNOR'S COUNCIL ON DEVELOPMENTAL DISABILITIES................................ ................................ ................................ ................................ ................................ ................................ ................................ . 172 INTERAGENCY COORDINATING COUNCIL FOR INFANTS AND TODDLERS ................................ ................................ ................................ ................................ ................................ ................................ ........ 172 EMPLOYEE SERVICES AND SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 173 BUSINESS AND FINANCE ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 174 TECHNOLOGY SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 174 PUBLIC ASSISTANCE COLLECTIONS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................. 175 ADMINISTRATION-AGING AND ADULT SERVICES................................ ................................ ................................ ................................ ................................ ... 175 AAA HOME AND COMMUNITY BASED SERVICES................................ ................................ ................................ ................................ ................................ ..... 175 ELDER RIGHTS ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 176 OLDER WORKERS ................................ ................................ ................................ ................................ ................................ ................................ ................................ 176 Page 30 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ADMINISTRATION-COMMUNITY SERVICES................................ ................................ ................................ ................................ ................................ ............... 177 COMMUNITY ACTION PROGRAM................................ ................................ ................................ ................................ ................................ ................................ ... 177 EMERGENCY ASSISTANCE ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ... 177 UTILITY ASSISTANCE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............. 178 COORDINATED HUNGER PROGRAMS................................ ................................ ................................ ................................ ................................ ........................... 178 OVERALL COORDINATED HUNGER................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................. 178 RURAL FOOD BANK PROJECT (SLI)................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................... 179 COORDINATED HOMELESS PROGRAMS................................ ................................ ................................ ................................ ................................ ....................... 179 DOMESTIC VIOLENCE PROGRAM................................ ................................ ................................ ................................ ................................ ................................ ... 179 REFUGEE RESETTLEMENT PROGRAM................................ ................................ ................................ ................................ ................................ .......................... 180 INFORMATION AND REFERRAL (SLI)................................ ................................ ................................ ................................ ................................ ............................ 180 DISABILITY DETERMINATION SERVICES ADMINISTRATION................................ ................................ ................................ ................................ ............... 181 FAMILY ASSISTANCE ................................ ................................ ................................ ................................ ................................ ................................ ......................... 181 FAMILY ASSISTANCE ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 182 CASH ASSISTANCE UNDER TEMPORARY ASSISTANCE TO NEEDY FAMILIES (SLI)................................ ................................ ................................ ................................ ................................ ......................... 182 CHILD PASSENGER RESTRAINT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .......................... 182 ELIGIBILITY DETERMINATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................... 183 FOOD STAMPS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................... 183 GENERAL ASSISTANCE (SLI) ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................... 183 TUBERCULOSIS CONTROL (SLI)................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ......................... 184 INSTITUTIONAL SUPPORT PAYMENTS (SLI)................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ... 184 OFFICE OF PROGRAM EVALUATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................. 184 ADMINISTRATION FOR CHILDREN, YOUTH AND FAMILIES................................ ................................ ................................ ................................ ................. 185 CHILD ABUSE PREVENTION................................ ................................ ................................ ................................ ................................ ................................ ............. 185 HEALTHY FAMILIES PILOT (SLI) ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................ 185 CHILD ABUSE PREVENTION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ . 186 FAMILY SUPPORT AND FAMILY PRESERVATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ......................... 186 CHILD PROTECTION SERVICES................................ ................................ ................................ ................................ ................................ ................................ ....... 187 INTAKE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 187 IN-HOME CHILDREN SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .......................... 188 FAMILY BUILDERS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................. 188 INTENSIVE FAMILY SERVICES (SLI)................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................. 188 FAMILY REUNIFICATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 189 OUT-OF-HOME CHILDREN SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 189 CHILD SEVERANCE PROJECT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............................. 190 INDEPENDENT LIVING................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........... 190 SUBSIDIZED GUARDIANSHIP................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................... 190 HIGH RISK INFANTS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 191 ADOPTION SERVICES................................ ................................ ................................ ................................ ................................ ................................ .......................... 191 COMPREHENSIVE CHILD CARE................................ ................................ ................................ ................................ ................................ ................................ ....... 191 COMPREHENSIVE MEDICAL AND DENTAL PROGRAM................................ ................................ ................................ ................................ ........................... 192 CHILD SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ................................ .... 193 ADMINISTRATION-DEVELOPMENTAL DISABILITIES................................ ................................ ................................ ................................ .............................. 194 DDD CASE MANAGEMENT SERVICES ................................ ................................ ................................ ................................ ................................ ........................... 194 DDD HOME AND COMMUNITY BASED SERVICES................................ ................................ ................................ ................................ ................................ ..... 195 INSTITUTIONAL SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ............... 195 ARIZONA TRAINING PROGRAM AT COOLIDGE................................ ................................ ................................ ................................ ................................ ......... 196 MEDICAL SERVICES................................ ................................ ................................ ................................ ................................ ................................ ............................ 196 REHABILITATION SERVICES................................ ................................ ................................ ................................ ................................ ................................ ............ 196 REHABILITATION SERVICES ADMINISTRATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ .......................... 197 VOCATIONAL REHABILITATION SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ... 197 INDEPENDENT LIVING REHABILITATION SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ .................. 198 EMPLOYMENT SUPPORT SERVICES (SLI)................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 198 EMPLOYMENT SECURITY ................................ ................................ ................................ ................................ ................................ ................................ ................. 198 EMPLOYMENT SECURITY ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ 199 EMPLOYMENT SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 199 UNEMPLOYMENT INSURANCE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................... 199 JOB TRAINING PARTNERSHIP ACT................................ ................................ ................................ ................................ ................................ ................................ . 200 JOB OPPORTUNITIES AND BASIC SKILLS................................ ................................ ................................ ................................ ................................ ..................... 200 JOBS ADMINISTRATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 201 JOB OPPORTUNITIES AND BASIC SKILLS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 201 FOOD STAMP EMPLOYMENT AND TRAINING................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ 201 DEPARTMENT OF ENVIRONMENTAL QUALITY ................................ ................................ ................................ ................................ 202 ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ 203 EXECUTIVE MANAGEMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ . 203 ADMINISTRATIVE PROGRAM MANAGEMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................... 203 FINANCIAL SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 204 INFORMATION TECHNOLOGY................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................. 204 PROCUREMENT AND CONTRACT MANAGEMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................ 205 HUMAN RESOURCES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 205 ADMINISTRATIVE COUNSEL AND GOVERNMENT/LEGISLATIVE RELATIONS................................ ................................ ................................ ................................ ................................ ................................ ... 205 BUDGET AND STRATEGIC MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 206 COMMUNICATIONS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................. 207 GENERAL SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 207 AIR QUALITY................................ ................................ ................................ ................................ ................................ ................................ ................................ ......... 208 AIR QUALITY PROGRAM MANAGEMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 208 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS Page 31 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AIR POLLUTION EMISSION CONTROL................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 208 AIR QUALITY MANAGEMENT AND ANALYSIS................................ ................................ ................................ ................................ ................................ ................................ ................................ .............................. 209 WASTE PROGRAMS ................................ ................................ ................................ ................................ ................................ ................................ ............................. 210 WASTE PROGRAMS MANAGEMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................. 210 SOLID WASTE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................ 211 HAZARDOUS WASTE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 211 UNDERGROUND STORAGE TANKS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................... 211 SUPERFUND................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................... 212 VOLUNTARY REMEDIATION AND PREVENTION................................ ................................ ................................ ................................ ................................ ................................ ................................ .......................... 213 WATER QUALITY ................................ ................................ ................................ ................................ ................................ ................................ ................................ . 213 WATER QUALITY PROGRAM MANAGEMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ 213 SAFE DRINKING WATER................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 214 WATER QUALITY ASSESSMENT AND MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 214 POINT SOURCE ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ......................... 215 NON-POINT SOURCE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 215 MULTI-DISCIPLINARY PROGRAM................................ ................................ ................................ ................................ ................................ ................................ ... 216 REGIONAL COMPLIANCE AND ENFORCEMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................ 216 COMPLIANCE ASSISTANCE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .. 217 WATER INFRASTRUCTURE FINANCE AUTHORITY................................ ................................ ................................ ................................ ................................ ... 218 DEPARTMENT OF HEALTH SERVICES................................ ................................ ................................ ................................ ................ 219 ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ 220 DIRECTOR'S OFFICE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 220 BUSINESS AND FINANCIAL SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............. 221 INFORMATION TECHNOLOGY SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 222 DISEASE CONTROL RESEARCH COMMISSION................................ ................................ ................................ ................................ ................................ ........... 222 ASSURANCE & LICENSURE SERVICES................................ ................................ ................................ ................................ ................................ .......................... 222 CHILD CARE LICENSURE ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 223 HEALTH CARE LICENSURE ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .. 223 ADMINISTRATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................... 223 BEHAVIORAL HEALTH SERVICES................................ ................................ ................................ ................................ ................................ ................................ .. 224 OVERSIGHT AND REGULATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .......................... 224 GENERAL MENTAL HEALTH SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........... 225 SUBSTANCE ABUSE SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................ 225 SMI SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................... 225 CHILDREN’S BEHAVIORAL HEALTH................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................. 226 PREVENTION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................. 226 ARIZONA STATE HOSPITAL................................ ................................ ................................ ................................ ................................ ................................ .............. 227 CLINICAL SUPPORT SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................ 227 CLINICAL SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 227 SEXUALLY VIOLENT PERSONS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................... 228 PSYCHIATRIC REVIEW BOARD................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................... 228 PUBLIC HEALTH SERVICES................................ ................................ ................................ ................................ ................................ ................................ .............. 229 PUBLIC HEALTH ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................. 229 PUBLIC HEALTH STATISTICS ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............................. 230 EMERGENCY MEDICAL SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..................... 231 STATE LABORATORY SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................ 232 ARIZONA POISON CONTROL................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ 234 EPIDEMIOLOGY AND DISEASE CONTROL................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ....... 234 INFECTIOUS DISEASE EPIDEMIOLOGY................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 235 ENVIRONMENTAL HEALTH AND FOOD SAFETY................................ ................................ ................................ ................................ ................................ ................................ ................................ .......................... 236 HIV/STD PREVENTION CONTROL AND SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................ 237 ARIZONA IMMUNIZATION PROGRAM................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 238 TOBACCO EDUCATION AND PREVENTION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 238 PRIMARY CARE RESOURCES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................... 239 PRIMARY CARE SYSTEMS AND SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 240 VITAL RECORDS ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...................... 240 COMMUNITY AND FAMILY HEALTH................................ ................................ ................................ ................................ ................................ ............................. 241 ADMINISTRATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................... 241 ORAL HEALTH ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .......................... 242 WOMEN’S AND CHILDREN’S HEALTH ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............. 243 CHILDREN WITH SPECIAL HEALTHCARE NEEDS................................ ................................ ................................ ................................ ................................ ................................ ................................ ......................... 246 NUTRITION SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........... 247 PREVENTION AND HEALTH PROMOTION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 248 COUNCIL FOR THE HEARING IMPAIRED................................ ................................ ................................ ................................ ........... 250 COUNCIL ACTIVITIES ................................ ................................ ................................ ................................ ................................ ................................ ......................... 250 TDD (TELECOMMUNICATION DEVICE FOR THE DEAF) ................................ ................................ ................................ ................................ .......................... 251 COMMISSION OF INDIAN AFFAIRS................................ ................................ ................................ ................................ ..................... 252 ARIZONA PIONEERS' HOME ................................ ................................ ................................ ................................ ................................ .253 ARIZONA RANGERS’PENSION ................................ ................................ ................................ ................................ ............................. 254 ARIZONA DEPARTMENT OF VETERANS' SERVICES................................ ................................ ................................ ......................... 255 ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ 255 Page 32 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS VETERANS’CONSERVATORSHIP................................ ................................ ................................ ................................ ................................ ................................ .... 256 VETERANS’SERVICES................................ ................................ ................................ ................................ ................................ ................................ ........................ 257 STATE VETERAN HOME ................................ ................................ ................................ ................................ ................................ ................................ ..................... 257 INSPECTION AND REGULATION BOARD OF ACCOUNTANCY................................ ................................ ................................ ................................ ................................ ...259 ACUPUNCTURE BOARD OF EXAMINERS................................ ................................ ................................ ................................ ............ 260 DEPARTMENT OF AGRICULTURE................................ ................................ ................................ ................................ ........................ 261 FOOD SAFETY AND QUALITY ASSURANCE................................ ................................ ................................ ................................ ................................ ................ 262 ANIMAL PRODUCTS FOOD SAFETY AND QUALITY INSPECTION................................ ................................ ................................ ................................ ................................ ................................ ............................ 262 FRESH PRODUCE STANDARDIZATION AND INSPECTION................................ ................................ ................................ ................................ ................................ ................................ ................................ .......... 263 NON-FOOD PRODUCT QUALITY ASSURANCE................................ ................................ ................................ ................................ ................................ ............ 263 ANIMAL DISEASE, OWNERSHIP & WELFARE PROTECTION................................ ................................ ................................ ................................ .................. 264 ANIMAL DISEASE CONTROL................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ 264 LIVESTOCK INSPECTION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ....... 265 PEST EXCLUSION AND MANAGEMENT................................ ................................ ................................ ................................ ................................ ........................ 265 NATIVE PLANT AND CULTURAL RESOURCES PROTECTION................................ ................................ ................................ ................................ ................ 266 PESTICIDE COMPLIANCE & WORKER SAFETY................................ ................................ ................................ ................................ ................................ ........... 267 ADMINISTRATIVE SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ........... 268 STATE AGRICULTURAL LABORATORY................................ ................................ ................................ ................................ ................................ ........................ 268 AGRICULTURAL CONSULTATION AND TRAINING................................ ................................ ................................ ................................ ................................ ... 269 COMMODITY DEVELOPMENT AND PROMOTION................................ ................................ ................................ ................................ ................................ ...... 269 BOARD OF APPRAISAL................................ ................................ ................................ ................................ ................................ ........... 271 LICENSURE/CERTIFICATION/REGULATION................................ ................................ ................................ ................................ ................................ ................ 271 TAX AGENT REGISTRATION................................ ................................ ................................ ................................ ................................ ................................ ............. 272 STATE BANKING DEPARTMENT................................ ................................ ................................ ................................ ........................... 273 OFFICE OF SUPERVISION................................ ................................ ................................ ................................ ................................ ................................ ................... 274 OFFICE OF REGULATORY AFFAIRS................................ ................................ ................................ ................................ ................................ ................................ 274 RECEIVERSHIPS................................ ................................ ................................ ................................ ................................ ................................ ................................ .... 275 BOARD OF BARBER EXAMINERS................................ ................................ ................................ ................................ ......................... 276 BOARD OF BEHAVIORAL HEALTH EXAMINERS ................................ ................................ ................................ ............................... 277 BOXING COMMISSION ................................ ................................ ................................ ................................ ................................ ........... 278 DEPARTMENT OF BUILDING AND FIRE SAFETY................................ ................................ ................................ .............................. 279 ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ 279 GENERAL ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................... 279 LICENSING AND REGULATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................... 280 MANUFACTURED HOUSING................................ ................................ ................................ ................................ ................................ ................................ ............. 280 STATE FIRE MARSHAL ................................ ................................ ................................ ................................ ................................ ................................ ....................... 280 ENFORCEMENT AND TRAINING ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ......................... 281 DEQ ASSISTANCE ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................... 281 BOARD OF CHIROPRACTIC EXAMINERS................................ ................................ ................................ ................................ ............ 282 BOARD OF COSMETOLOGY................................ ................................ ................................ ................................ ................................ ...283 CORPORATION COMMISSION................................ ................................ ................................ ................................ ............................... 284 ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ 284 HEARINGS................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 285 CORPORATIONS................................ ................................ ................................ ................................ ................................ ................................ ................................ .... 285 SECURITIES................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 286 RAILROAD ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 287 UTILITIES DIVISION ................................ ................................ ................................ ................................ ................................ ................................ ............................ 287 LEGAL DIVISION ................................ ................................ ................................ ................................ ................................ ................................ ................................ .. 288 BOARD OF DENTAL EXAMINERS................................ ................................ ................................ ................................ ......................... 290 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS Page 33 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS BOARD OF DISPENSING OPTICIANS ................................ ................................ ................................ ................................ ................... 291 BOARD OF FUNERAL DIRECTORS AND EMBALMERS................................ ................................ ................................ ...................... 292 DEPARTMENT OF GAMING................................ ................................ ................................ ................................ ................................ ...293 ENFORCEMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 293 CERTIFICATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ .... 294 BOARD OF HOMEOPATHIC MEDICAL EXAMINERS................................ ................................ ................................ .......................... 295 INDUSTRIAL COMMISSION OF ARIZONA ................................ ................................ ................................ ................................ ........... 296 ADMINISTRATIVE SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ........... 297 ADMINISTRATIVE SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ 297 WORKERS’COMPENSATION OMBUDSMAN................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ... 297 OFFICE OF DIRECTOR................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............. 298 WORKERS COMPENSATION CLAIMS PROCESSING................................ ................................ ................................ ................................ ................................ .. 298 ADJUDICATION OF DISPUTES................................ ................................ ................................ ................................ ................................ ................................ .......... 299 LABOR LAW ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ...... 299 OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION................................ ................................ ................................ ................................ .................. 299 SPECIAL FUND CLAIMS PROCESSING................................ ................................ ................................ ................................ ................................ ........................... 300 LEGAL COUNSEL................................ ................................ ................................ ................................ ................................ ................................ ................................ .. 300 DEPARTMENT OF INSURANCE................................ ................................ ................................ ................................ ............................. 302 POLICY AND ADMINISTRATION ................................ ................................ ................................ ................................ ................................ ................................ ..... 302 SOLVENCY REGULATION................................ ................................ ................................ ................................ ................................ ................................ .................. 303 FINANCIAL CONDITIONS AND SOUNDNESS OVERSIGHT................................ ................................ ................................ ................................ ................................ ................................ ................................ .......... 303 INSOLVENCY ADMINISTRATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ....................... 304 CONSUMER SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ......................... 304 CONSUMER INFORMATION AND ASSISTANCE................................ ................................ ................................ ................................ ................................ ................................ ................................ .............................. 304 MARKET PRACTICES OVERSIGHT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...................... 305 LICENSING................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 306 PROFESSIONAL SERVICE LICENSING................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 306 INSURER LICENSING ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 307 PREMIUM TAX COLLECTIONS AND ANALYSIS ................................ ................................ ................................ ................................ ................................ ......... 308 FRAUD INVESTIGATION AND DETERRENCE ................................ ................................ ................................ ................................ ................................ .............. 308 DEPARTMENT OF LIQUOR LICENSES AND CONTROL ................................ ................................ ................................ ..................... 309 ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ 309 INVESTIGATIONS ................................ ................................ ................................ ................................ ................................ ................................ ................................ . 310 LICENSING................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 310 BOARD OF MEDICAL EXAMINERS................................ ................................ ................................ ................................ ....................... 312 STATE MINE INSPECTOR ................................ ................................ ................................ ................................ ................................ ...... 313 MINING SAFETY ENFORCEMENT ................................ ................................ ................................ ................................ ................................ ................................ ... 313 ABANDONED MINES INVENTORY AND REMEDIATION................................ ................................ ................................ ................................ .......................... 314 MINE HEALTH & SAFETY EDUCATION & TRAINING MSHA GRANT................................ ................................ ................................ ................................ ... 315 MINED LAND RECLAMATION ................................ ................................ ................................ ................................ ................................ ................................ .......... 315 NATUROPATHIC PHYSICIANS BOARD OF MEDICAL EXAMINERS................................ ................................ ................................ .316 BOARD OF NURSING ................................ ................................ ................................ ................................ ................................ .............. 317 LICENSING AND REGULATION - RN/LPN ................................ ................................ ................................ ................................ ................................ ..................... 317 NURSING ASSISTANT................................ ................................ ................................ ................................ ................................ ................................ .......................... 318 BOARD OF EXAMINERS OF NURSING CARE INSTITUTION ADMINISTRATORS AND ADULT CARE HOME MANAGERS....... 319 BOARD OF OCCUPATIONAL THERAPY EXAMINERS................................ ................................ ................................ ......................... 320 BOARD OF OPTOMETRY ................................ ................................ ................................ ................................ ................................ ........ 321 BOARD OF OSTEOPATHIC EXAMINERS................................ ................................ ................................ ................................ .............. 322 BOARD OF PHARMACY ................................ ................................ ................................ ................................ ................................ .......... 323 Page 34 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS BOARD OF PHYSICAL THERAPY EXAMINERS ................................ ................................ ................................ ................................ ...324 BOARD OF PODIATRY EXAMINERS ................................ ................................ ................................ ................................ ..................... 325 POWER AUTHORITY ................................ ................................ ................................ ................................ ................................ ............... 326 STATE BOARD FOR PRIVATE POST-SECONDARY EDUCATION................................ ................................ ................................ ....... 327 LICENSING AND REGULATION................................ ................................ ................................ ................................ ................................ ................................ ........ 327 STUDENT TUITION RECOVERY FUND................................ ................................ ................................ ................................ ................................ ........................... 328 BOARD OF PSYCHOLOGIST EXAMINERS................................ ................................ ................................ ................................ ............ 329 DEPARTMENT OF RACING................................ ................................ ................................ ................................ ................................ .... 330 COMMERCIAL RACING ................................ ................................ ................................ ................................ ................................ ................................ ...................... 330 HORSE RACING ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................ 331 GREYHOUND RACING................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 331 RACING COMMISSION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 332 COUNTY FAIR RACING................................ ................................ ................................ ................................ ................................ ................................ ....................... 333 RADIATION REGULATORY AGENCY................................ ................................ ................................ ................................ .................... 334 RADIATION EVALUATION AND COMPLIANCE ................................ ................................ ................................ ................................ ................................ .......... 334 RADIOACTIVE MATERIALS/NON-IONIZING RADIATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........... 335 X-RAY COMPLIANCE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 335 EMERGENCY RESPONSE ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ....... 336 RADIATION MEASUREMENT LABORATORY................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .. 336 ADMINISTRATIVE SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................... 337 MEDICAL RADIOLOGIC TECHNOLOGY BOARD OF EXAMINERS................................ ................................ ................................ ................................ ......... 337 DEPARTMENT OF REAL ESTATE ................................ ................................ ................................ ................................ ......................... 339 DEPARTMENT OF REAL ESTATE................................ ................................ ................................ ................................ ................................ ................................ ..... 339 CENTRAL ADMINISTRATIVE SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........... 339 EDUCATION AND LICENSING................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............................. 340 REGULATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................ 341 LAND DEVELOPMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 341 RECOVERY ASSISTANCE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ....... 341 REGISTRAR OF CONTRACTORS................................ ................................ ................................ ................................ ............................ 343 REGULATORY AFFAIRS ................................ ................................ ................................ ................................ ................................ ................................ ..................... 343 RECOVERY FUND................................ ................................ ................................ ................................ ................................ ................................ ................................ . 344 RESIDENTIAL UTILITY CONSUMER OFFICE ................................ ................................ ................................ ................................ ..... 345 BOARD OF RESPIRATORY CARE EXAMINERS ................................ ................................ ................................ ................................ ...346 STRUCTURAL PEST CONTROL COMMISSION................................ ................................ ................................ ................................ ..... 347 BOARD OF TECHNICAL REGISTRATION................................ ................................ ................................ ................................ ............. 348 VETERINARY MEDICAL EXAMINING BOARD ................................ ................................ ................................ ................................ .... 349 DEPARTMENT OF WEIGHTS AND MEASURES................................ ................................ ................................ ................................ ...350 GENERAL SERVICES................................ ................................ ................................ ................................ ................................ ................................ ............................ 350 AIR QUALITY OXYGENATED FUEL................................ ................................ ................................ ................................ ................................ ................................ 351 VAPOR RECOVERY................................ ................................ ................................ ................................ ................................ ................................ .............................. 351 EDUCATION COMMISSION ON THE ARTS ................................ ................................ ................................ ................................ ................................ .353 ARIZONA HISTORICAL SOCIETY................................ ................................ ................................ ................................ .......................... 355 STATE BOARD FOR CHARTER SCHOOLS................................ ................................ ................................ ................................ ............ 356 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS Page 35 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS STATE BOARD OF DIRECTORS FOR COMMUNITY COLLEGES................................ ................................ ................................ ........ 357 STATE BOARD ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ .. 357 EDUCATIONAL SERVICES AND RESEARCH................................ ................................ ................................ ................................ ................................ ................ 358 TEACHER CERTIFICATION................................ ................................ ................................ ................................ ................................ ................................ ................ 358 AID TO COMMUNITY COLLEGES ................................ ................................ ................................ ................................ ................................ ................................ .... 359 OPERATING STATE AID ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ......... 359 CAPITAL OUTLAY STATE AID ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................. 359 EQUALIZATION STATE AID................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .. 360 FEDERAL VOCATIONAL EDUCATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 360 ARIZONA STATE SCHOOLS FOR THE DEAF AND THE BLIND................................ ................................ ................................ ......... 361 ASDB ADMINISTRATION ................................ ................................ ................................ ................................ ................................ ................................ ................... 361 ASDB-PHOENIX................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 362 ASDB STATEWIDE................................ ................................ ................................ ................................ ................................ ................................ ................................ 363 ASDB-TUCSON................................ ................................ ................................ ................................ ................................ ................................ ................................ ....... 363 DEPARTMENT OF EDUCATION ................................ ................................ ................................ ................................ ............................ 365 STATE BOARD OF EDUCATION/VOCATIONAL AND TECHNOLOGICAL EDUCATION ................................ ................................ ................................ ... 366 STATE BOARD OF EDUCATION/VOCATIONAL AND TECHNOLOGICAL EDUCATION................................ ................................ ................................ ................................ ................................ ....................... 366 STATE BOARD OF EDUCATION/CHARTER SCHOOLS................................ ................................ ................................ ................................ ................................ ................................ ................................ .................. 367 SCHOOL FINANCE................................ ................................ ................................ ................................ ................................ ................................ ................................ 367 PAYMENT AND FINANCIAL COMPLIANCE ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 367 ADMINISTRATION, RESEARCH AND SUPPORT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................. 368 ACADEMIC ACCOUNTABILITY................................ ................................ ................................ ................................ ................................ ................................ ........ 368 ARIZONA ACADEMIC STANDARDS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................... 369 STUDENT ASSESSMENT AND SCHOOL ACCOUNTABILITY................................ ................................ ................................ ................................ ................................ ................................ ................................ ....... 369 RESEARCH AND POLICY ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ....... 370 COMPREHENSIVE SCHOOL REFORM................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 370 ACCOUNTABILITY MEASURES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................... 370 PROFESSIONAL DEVELOPMENT................................ ................................ ................................ ................................ ................................ ................................ ..... 371 CAREER LADDERS ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................. 371 CERTIFICATION/INVESTIGATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...................... 371 PROFESSIONAL EVALUATION AND RECOGNITION................................ ................................ ................................ ................................ ................................ ................................ ................................ ..................... 372 ACADEMIC ASSISTANCE ................................ ................................ ................................ ................................ ................................ ................................ ................... 372 EARLY CHILDHOOD PROGRAMS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................ 373 MIGRANT CHILDREN EDUCATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................... 373 INDIAN EDUCATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 373 HOMELESS EDUCATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 374 ENGLISH ACQUISITION SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..................... 374 SPECIAL EDUCATION PROGRAM DEVELOPMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................ 375 SPECIAL EDUCATION ASSISTANCE TO SCHOOLS................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................ 375 LEA GRANTS AND SCHOOL IMPROVEMENT (TITLE I) ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 376 SCHOOL TO WORK................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................. 376 GIFTED EDUCATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 376 WORKFORCE DEVELOPMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................. 377 ADULT EDUCATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 377 FAMILY LITERACY................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................. 378 STUDENT HEALTH AND SAFETY ................................ ................................ ................................ ................................ ................................ ................................ .... 378 CHILD NUTRITION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................... 378 CHEMICAL ABUSE PREVENTION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................ 379 SCHOOL SAFETY................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...................... 379 SUPPORT SERVICES................................ ................................ ................................ ................................ ................................ ................................ ............................. 380 PUBLIC INFORMATION/COMMUNICATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 380 MANAGEMENT INFORMATION SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 380 OTHER EDUCATION SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................. 381 ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ 381 SUPERINTENDENT'S OFFICE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ 381 ADMINISTRATIVE SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................... 382 CHARTER SCHOOLS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 383 BOARD OF MEDICAL STUDENT LOANS ................................ ................................ ................................ ................................ .............. 384 COMMISSION FOR POSTSECONDARY EDUCATION................................ ................................ ................................ .......................... 385 COMMISSION FOR POSTSECONDARY EDUCATION ................................ ................................ ................................ ................................ ................................ . 385 FINANCIAL AID ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................ 385 POLICY ANALYSIS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................... 386 COMMUNICATIONS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................. 387 GENERAL ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................... 388 PRESCOTT HISTORICAL SOCIETY ................................ ................................ ................................ ................................ ....................... 390 SCHOOL FACILITIES BOARD................................ ................................ ................................ ................................ ................................ 391 BOARD OF REGENTS................................ ................................ ................................ ................................ ................................ .............. 392 GOVERNANCE................................ ................................ ................................ ................................ ................................ ................................ ................................ ....... 392 Page 36 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FINANCIAL ASSISTANCE................................ ................................ ................................ ................................ ................................ ................................ ................... 393 PASS-THROUGH PROGRAM – AHEC................................ ................................ ................................ ................................ ................................ ............................... 393 ARIZONA STATE UNIVERSITY - MAIN CAMPUS................................ ................................ ................................ ................................ .394 ACADEMIC AFFAIRS ................................ ................................ ................................ ................................ ................................ ................................ ........................... 395 COLLEGE OF ARCHITECTURE AND ENVIRONMENTAL DESIGN................................ ................................ ................................ ................................ ................................ ................................ .............................. 395 COLLEGE OF BUSINESS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ......... 396 COLLEGE OF EDUCATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 396 COLLEGE OF ENGINEERING AND APPLIED SCIENCES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 397 COLLEGE OF EXTENDED EDUCATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............. 397 COLLEGE OF FINE ARTS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 398 GRADUATE COLLEGE ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 399 HONORS COLLEGE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................. 399 COLLEGE OF LAW ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................... 400 COLLEGE OF LIBERAL ARTS AND SCIENCES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ . 400 COLLEGE OF NURSING ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .......... 401 COLLEGE OF PUBLIC PROGRAMS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...................... 401 SCHOOL OF SOCIAL WORK................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .. 402 OTHER INSTRUCTIONAL SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................... 402 UNIVERSITY LIBRARIES AND MUSEUMS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 403 ACADEMIC COMPUTING ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ....... 403 ADMIN. INFORMATION TECHNOLOGY/ TELECOMMUNICATIONS ................................ ................................ ................................ ................................ ................................ ................................ ......................... 404 ACADEMIC AFFAIRS ADMINISTRATIVE SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ................................ ....................... 404 RESEARCH................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 405 RESEARCH ACTIVITIES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .......... 405 REGULATORY COMPLIANCE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................... 405 RESEARCH AREA................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..................... 406 STUDENT AFFAIRS................................ ................................ ................................ ................................ ................................ ................................ ............................... 406 STUDENT LIFE, HEALTH AND WELLNESS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ....... 407 ENROLLMENT SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 407 STUDENT AFFAIRS ADMINISTRATIVE SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ................................ .......................... 408 ADMINISTRATIVE SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ........... 408 BUSINESS/FINANCIAL SERVICES AND HUMAN RESOURCES................................ ................................ ................................ ................................ ................................ ................................ ................................ ... 408 PLANT AND SAFETY SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .......................... 409 ADMINISTRATIVE SERVICES SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 409 INSTITUTIONAL LEADERSHIP AND ADVANCEMENT................................ ................................ ................................ ................................ .............................. 410 KAET-TV ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 410 ALUMNI RELATIONS AND DEVELOPMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 411 COMMUNITY OUTREACH................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 411 INTERCOLLEGIATE ATHLETICS ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ......................... 411 EXECUTIVE MANAGEMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ . 412 INSTITUTIONAL ADVANCEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...................... 412 ARIZONA STATE UNIVERSITY - WEST CAMPUS................................ ................................ ................................ ................................ .413 ACADEMIC AFFAIRS ................................ ................................ ................................ ................................ ................................ ................................ ........................... 413 COLLEGE OF ARTS AND SCIENCES ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................... 414 COLLEGE OF EDUCATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 414 COLLEGE OF HUMAN SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................ 415 SCHOOL OF MANAGEMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ . 415 DIVISION OF COLLABORATIVE PROGRAMS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .. 415 LIBRARY................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 416 ACADEMIC AFFAIRS ADMINISTRATIVE SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ................................ ....................... 416 STUDENT AFFAIRS................................ ................................ ................................ ................................ ................................ ................................ ............................... 416 ADMINISTRATIVE SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ........... 417 BUSINESS/FINANCIAL SERVICES AND HUMAN RESOURCES................................ ................................ ................................ ................................ ................................ ................................ ................................ ... 417 PLANT AND SAFETY SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .......................... 418 INFORMATION TECHNOLOGY................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................. 418 ADMINISTRATIVE SERVICES SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 418 INSTITUTIONAL ADVANCEMENT................................ ................................ ................................ ................................ ................................ ................................ ... 419 ARIZONA STATE UNIVERSITY - EAST CAMPUS ................................ ................................ ................................ ................................ .420 ACADEMIC PROGRAMS AND SERVICES................................ ................................ ................................ ................................ ................................ ....................... 421 MORRISON SCHOOL OF AGRIBUSINESS AND RESOURCE MANAGEMENT................................ ................................ ................................ ................................ ................................ ................................ .......... 422 COLLEGE OF TECHNOLOGY AND APPLIED SCIENCES ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 422 EAST COLLEGE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ......................... 423 ACADEMIC SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 423 INFORMATION TECHNOLOGY................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................. 424 LIBRARY SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 424 STUDENT AFFAIRS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................. 425 INSTITUTIONAL SUPPORT SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 425 ADMINISTRATIVE SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ........... 426 BUSINESS AND HUMAN RESOURCE SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................. 426 FACILITIES AND SAFETY SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................. 427 CAMPUS LIFE SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 427 ADMINISTRATIVE SERVICES SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 428 NORTHERN ARIZONA UNIVERSITY ................................ ................................ ................................ ................................ ..................... 429 UNDERGRADUATE PROGRAMS................................ ................................ ................................ ................................ ................................ ................................ ...... 430 OVERALL UNDERGRADUATE INSTRUCTION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ . 430 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS Page 37 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS UNDERGRADUATE INSTRUCTION - MOUNTAIN CAMPUS................................ ................................ ................................ ................................ ................................ ................................ ................................ ......... 431 UNDERGRADUATE INSTRUCTION - STATEWIDE ACADEMIC PROGRAMS................................ ................................ ................................ ................................ ................................ ................................ ........... 432 UNDERGRADUATE ACADEMIC ADVISING................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 433 GRADUATE PROGRAMS................................ ................................ ................................ ................................ ................................ ................................ ..................... 433 OVERALL GRADUATE INSTRUCTION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 434 GRADUATE INSTRUCTION - MOUNTAIN CAMPUS................................ ................................ ................................ ................................ ................................ ................................ ................................ ....................... 434 GRADUATE INSTRUCTION - STATEWIDE ACADEMIC PROGRAMS................................ ................................ ................................ ................................ ................................ ................................ ......................... 435 GRADUATE ACADEMIC ADVISING................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................... 436 STUDENT SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ............................. 436 OVERALL STUDENT SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................ 437 LEARNING SUPPORT FOR STUDENTS - MOUNTAIN CAMPUS................................ ................................ ................................ ................................ ................................ ................................ ................................ ... 437 LEARNING SUPPORT FOR STUDENTS - STATEWIDE PROGRAMS................................ ................................ ................................ ................................ ................................ ................................ ............................ 438 MINORITY RECRUITMENT, RETENTION, AND GRADUATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ .. 438 ATHLETICS ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ 439 ACADEMIC SUPPORT SERVICES................................ ................................ ................................ ................................ ................................ ................................ ..... 439 LIBRARY................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 439 ACADEMIC COMPUTING ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ....... 440 STATEWIDE ACADEMIC PROGRAMS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 440 INSTRUCTIONAL SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ... 441 RESEARCH AND PUBLIC SERVICE................................ ................................ ................................ ................................ ................................ ................................ .. 441 RESEARCH ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ . 441 PUBLIC SERVICE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...................... 442 ECONOMIC DEVELOPMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ . 442 INSTITUTIONAL ADVANCEMENT................................ ................................ ................................ ................................ ................................ ................................ ... 443 DEVELOPMENTAL ACTIVITIES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................... 443 ALUMNI RELATIONS ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 444 INSTITUTIONAL OPERATIONS................................ ................................ ................................ ................................ ................................ ................................ ......... 444 FACILITIES DEVELOPMENT AND MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................ 444 RESOURCE MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .. 445 GENERAL OVERSIGHT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........... 446 UNIVERSITY OF ARIZONA - MAIN CAMPUS ................................ ................................ ................................ ................................ ....... 447 ACADEMIC AFFAIRS ................................ ................................ ................................ ................................ ................................ ................................ ........................... 448 OVERALL ACADEMIC AFFAIRS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .......................... 448 COLLEGE OF AGRICULTURE INSTRUCTION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ... 449 COLLEGE OF ARCHITECTURE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................. 449 COLLEGE OF BUSINESS AND PUBLIC ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ .......... 450 COLLEGE OF EDUCATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 451 COLLEGE OF ENGINEERING AND MINES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ......... 451 COLLEGE OF FINE ARTS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 452 COLLEGE OF HUMANITIES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ... 452 COLLEGE OF LAW ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................... 453 COLLEGE OF SCIENCE ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........... 454 COLLEGE OF SOCIAL AND BEHAVIORAL SCIENCES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................... 454 GRADUATE COLLEGE ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 455 EXTENDED UNIVERSITY................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ....... 455 OTHER ACADEMIC PROGRAMS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .......................... 456 SIERRA VISTA BRANCH CAMPUS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ....................... 457 ARIZONA INTERNATIONAL COLLEGE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 458 UNIVERSITY LIBRARIES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 458 ACADEMIC COMPUTING ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ....... 459 ACADEMIC SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 460 ACADEMIC AFFAIRS ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .......... 460 ORGANIZED RESEARCH................................ ................................ ................................ ................................ ................................ ................................ ..................... 461 UNIVERSITY-WIDE ORGANIZED RESEARCH................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .. 461 AGRICULTURE RESEARCH EXPERIMENT STATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ..................... 462 COLLEGE-BASED SPONSORED RESEARCH AND INTERDISCIPLINARY RESEARCH PROGRAMS................................ ................................ ................................ ................................ ................................ .. 462 ORGANIZED RESEARCH ADMINISTRATION AND SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 463 COMMUNITY OUTREACH................................ ................................ ................................ ................................ ................................ ................................ .................. 463 AGRICULTURE COOPERATIVE EXTENSION SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 464 UAPRESENTS (FORMERLY CULTURAL AFFAIRS)................................ ................................ ................................ ................................ ................................ ................................ ................................ ......................... 464 KUAT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 465 INTERCOLLEGIATE ATHLETICS ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ......................... 465 STUDENT AFFAIRS AND CAMPUS LIFE ................................ ................................ ................................ ................................ ................................ ........................ 466 DEAN OF STUDENTS/STUDENT LIFE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................. 466 ENROLLMENT SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 467 HEALTH AND WELLNESS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 467 CAMPUS LIFE LEADERSHIP................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .. 468 INSTITUTIONAL SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ............... 468 PRESIDENT'S AREA ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................. 469 HUMAN RESOURCES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 469 BUSINESS AFFAIRS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................. 470 ADMINISTRATIVE COMPUTING AND TELECOMMUNICATIONS................................ ................................ ................................ ................................ ................................ ................................ .............................. 470 UNIVERSITY OF ARIZONA - HEALTH SCIENCES CENTER................................ ................................ ................................ ............... 472 ACADEMIC AFFAIRS ................................ ................................ ................................ ................................ ................................ ................................ ........................... 473 COLLEGE OF MEDICINE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ......... 473 COLLEGE OF NURSING ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .......... 474 COLLEGE OF PHARMACY................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 474 SCHOOL OF HEALTH PROFESSIONS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................. 475 ARIZONA HEALTH SCIENCES LIBRARY................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........... 476 Page 38 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ACADEMIC SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 476 ORGANIZED RESEARCH................................ ................................ ................................ ................................ ................................ ................................ ..................... 477 HEALTH SCIENCES ORGANIZED RESEARCH CENTERS AND ADM................................ ................................ ................................ ................................ ................................ ................................ ......................... 477 COMMUNITY OUTREACH................................ ................................ ................................ ................................ ................................ ................................ .................. 478 ARIZONA POISON AND DRUG INFORMATION CENTER................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 478 TELEMEDICINE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ......................... 478 INSTITUTIONAL SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ............... 479 TRANSPORTATION DEPARTMENT OF TRANSPORTATION................................ ................................ ................................ ................................ ................. 481 ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ 482 DIRECTOR'S OFFICE/TRANSPORTATION BOARD................................ ................................ ................................ ................................ ................................ ................................ ................................ .......................... 482 TRANSPORTATION SERVICES GROUP................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 482 ARIZONA HIGHWAYS MAGAZINE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...................... 483 INTERMODAL TRANSPORTATION................................ ................................ ................................ ................................ ................................ ................................ .. 483 PLANNING, DEVELOPMENT AND ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ .................. 484 MAINTENANCE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ......................... 484 CONSTRUCTION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ....................... 485 MOTOR VEHICLE................................ ................................ ................................ ................................ ................................ ................................ ................................ .. 485 MOTOR VEHICLE SUPPORT SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............. 486 CUSTOMER SERVICE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 486 MOTOR VEHICLE ENFORCEMENT SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ . 487 AERONAUTICS ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 487 PROTECTION AND SAFETY CRIMINAL JUSTICE COMMISSION................................ ................................ ................................ ................................ ....................... 489 CRIMINAL JUSTICE COMMISSION................................ ................................ ................................ ................................ ................................ ................................ .. 490 MANAGEMENT AND LIAISON ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................. 490 ENHANCED DRUG AND VIOLENT CRIME CONTROL................................ ................................ ................................ ................................ ................................ ................................ ................................ ................... 491 CRIMINAL JUSTICE RECORDS IMPROVEMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ .............................. 491 STATISTICAL ANALYSIS CENTER ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...................... 492 CRIME VICTIMS PROGRAMS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ 493 JUVENILE JAIL IMPROVEMENTS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................ 493 AUTO THEFT AUTHORITY................................ ................................ ................................ ................................ ................................ ..... 494 DEPARTMENT OF CORRECTIONS................................ ................................ ................................ ................................ ........................ 495 POLICY, MANAGEMENT & RESOURCE ALLOCATION ................................ ................................ ................................ ................................ ............................. 496 PRISON OPERATIONS................................ ................................ ................................ ................................ ................................ ................................ .......................... 496 PRISON OPERATIONS MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 497 SECURITY OPERATIONS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 497 SUPPORT SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 497 INMATE PROGRAMS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 498 PRIVATE PRISONS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................... 499 INMATE HEALTH CARE................................ ................................ ................................ ................................ ................................ ................................ ...................... 499 INMATE HEALTH CARE MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .......... 499 MEDICAL SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 500 DENTAL SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................. 500 MENTAL HEALTH SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................... 500 NURSING................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 501 PHARMACY................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ 501 OCCUPATIONAL HEALTH................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 502 INSPECTIONS AND INVESTIGATIONS ................................ ................................ ................................ ................................ ................................ ........................... 502 INSPECTIONS AND INVESTIGATIONS MANAGEMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 502 CRIMINAL AND ADMINISTRATIVE INVESTIGATIONS ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 503 INSPECTIONS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................. 503 ARIZONA CORRECTIONAL INDUSTRIES (ACI) ................................ ................................ ................................ ................................ ................................ ........... 503 ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ 504 ADMINISTRATION MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................... 504 HUMAN RESOURCE MANAGEMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................. 505 AGENCY INFRASTRUCTURE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ 505 COMMUNITY CORRECTIONS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................... 505 DRUG AND GANG PREVENTION RESOURCE CENTER................................ ................................ ................................ ...................... 507 DEPARTMENT OF EMERGENCY AND MILITARY AFFAIRS................................ ................................ ................................ .............. 508 ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ 508 CENTRAL ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................... 509 SPECIAL PROJECTS ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................. 509 ARMY NATIONAL GUARD................................ ................................ ................................ ................................ ................................ ................................ ................. 509 ARMY OPERATIONS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................ 510 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS Page 39 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ARMY FACILITIES MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................... 511 AIR NATIONAL GUARD ................................ ................................ ................................ ................................ ................................ ................................ ...................... 511 AIR OPERATIONS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..................... 511 FACILITIES ENGINEERING................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .... 512 EMERGENCY MANAGEMENT................................ ................................ ................................ ................................ ................................ ................................ ........... 512 MITIGATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............................. 513 PREPAREDNESS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................ 513 RESPONSE AND RECOVERY................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ . 513 EMERGENCY RESPONSE COMMISSION/GRANTS................................ ................................ ................................ ................................ ................................ ................................ ................................ .......................... 514 CIVIL AIR PATROL (SLI)................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ......... 514 BOARD OF EXECUTIVE CLEMENCY................................ ................................ ................................ ................................ .................... 515 DEPARTMENT OF JUVENILE CORRECTIONS ................................ ................................ ................................ ................................ .... 516 HOUSING................................ ................................ ................................ ................................ ................................ ................................ ................................ ................. 516 FACILITIES ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ . 517 SECURITY................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ... 517 HEALTH CARE ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .......................... 517 REHABILITATION................................ ................................ ................................ ................................ ................................ ................................ ................................ . 518 EDUCATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................... 518 SECURE CARE TREATMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ . 518 COMMUNITY CARE TREATMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ....................... 519 LAW ENFORCEMENT MERIT SYSTEM COUNCIL................................ ................................ ................................ ............................... 521 DEPARTMENT OF PUBLIC SAFETY ................................ ................................ ................................ ................................ ..................... 522 HIGHWAY PATROL................................ ................................ ................................ ................................ ................................ ................................ .............................. 524 PATROL................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ....... 524 SPECIAL SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................. 524 CRIMINAL INVESTIGATION................................ ................................ ................................ ................................ ................................ ................................ .............. 525 INVESTIGATIONS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..................... 525 STATEWIDE TASK FORCES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ... 526 ROCKY MOUNTAIN INFORMATION NETWORK (RMIN)................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 527 AGENCY SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ............................... 528 HUMAN RESOURCES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .............. 528 INFORMATION TECHNOLOGY SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 529 LOGISTICS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .. 530 TELECOMMUNICATIONS ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 530 OPERATIONAL COMMUNICATIONS ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .................. 531 FACILITIES ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ . 531 TRAINING & EDUCATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 531 CRIMINAL JUSTICE SUPPORT................................ ................................ ................................ ................................ ................................ ................................ .......... 533 SCIENTIFIC ANALYSIS................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........... 533 AVIATION................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ... 534 AZAFIS MANAGEMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .......... 534 LICENSING ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ . 535 CRIMINAL INFORMATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .... 536 DIRECTOR'S OFFICE ................................ ................................ ................................ ................................ ................................ ................................ ............................ 536 MANAGEMENT SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .... 537 FINANCIAL SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 538 CRIME VICTIM SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 538 DRUG ABUSE RESISTANCE EDUCATION (DARE)................................ ................................ ................................ ................................ ................................ ................................ ................................ .......................... 539 GOVERNOR'S OFFICE OF HIGHWAY SAFETY................................ ................................ ................................ ................................ ................................ ............. 539 PEACE OFFICER STANDARDS AND TRAINING................................ ................................ ................................ ................................ ................................ ........... 540 NATURAL RESOURCES GAME AND FISH DEPARTMENT................................ ................................ ................................ ................................ ........................... 543 WILDLIFE MANAGEMENT................................ ................................ ................................ ................................ ................................ ................................ ................. 543 GAME MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............ 544 NONGAME AND ENDANGERED WILDLIFE................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 544 SPORTFISH MANAGEMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .. 545 OFF-HIGHWAY VEHICLE/WATERCRAFT MANAGEMENT................................ ................................ ................................ ................................ ....................... 545 WATERCRAFT MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................ 546 OFF-HIGHWAY VEHICLE MANAGEMENT................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........ 546 ADMINISTRATION................................ ................................ ................................ ................................ ................................ ................................ ................................ 546 GEOLOGICAL SURVEY ................................ ................................ ................................ ................................ ................................ ........... 548 STATE LAND DEPARTMENT................................ ................................ ................................ ................................ ................................ ..549 TRUST MANAGEMENT AND REVENUE GENERATION................................ ................................ ................................ ................................ ............................. 550 OUTSIDE ASSISTANCE AND GRANTS................................ ................................ ................................ ................................ ................................ ............................ 551 ARIZONA CENTER FOR GEOGRAPHIC INFORMATION, COORDINATION AND SERVICES................................ ................................ ................................ ................................ ................................ ............... 552 NATURAL RESOURCE CONSERVATION DISTRICTS................................ ................................ ................................ ................................ ................................ ................................ ................................ ..................... 552 Page 40 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ENVIRONMENTAL PLATE ADVISORY COUNCIL................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................... 553 DEPARTMENT OF MINES AND MINERAL RESOURCES................................ ................................ ................................ .................... 554 NAVIGABLE STREAM ADJUDICATION COMMISSION................................ ................................ ................................ ....................... 555 STATE PARKS BOARD................................ ................................ ................................ ................................ ................................ ............. 556 PARKS ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...................... 556 PARTNERSHIPS................................ ................................ ................................ ................................ ................................ ................................ ................................ ..... 557 PROGRAM SUPPORT................................ ................................ ................................ ................................ ................................ ................................ ............................ 558 DEPARTMENT OF WATER RESOURCES................................ ................................ ................................ ................................ .............. 559 GENERAL SERVICES................................ ................................ ................................ ................................ ................................ ................................ ............................ 559 MANAGEMENT INFORMATION SERVICES................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ...... 559 MANAGEMENT SERVICES ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ .... 560 WATER RESOURCE MANAGEMENT AND PLANNING................................ ................................ ................................ ................................ ............................... 560 GROUNDWATER ADMINISTRATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................. 561 SURFACE WATER MANAGEMENT AND ADJUDICATION RESEARCH................................ ................................ ................................ ................................ ................................ ................................ ..................... 561 COLORADO RIVER MANAGEMENT ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................... 562 STATEWIDE PLANNING ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ......... 562 HYDROLOGY................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................. 563 WATER BANKING AUTHORITY................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ........................... 563 SAFETY OF DAMS AND FLOOD CONTROL................................ ................................ ................................ ................................ ................................ ................... 564 DAM SAFETY................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............................. 564 FLOOD MITIGATION ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ................................ ............... 565 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS Page 41 General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY DEPARTMENT OF ADMINISTRATION J. Elliott Hibbs, Director Contact: Kathy Peckardt, Manager of Office of Strategic Management (602) 542-7526 ADA Ø CONSTRUCTION SERVICES Ø STATE BOARDS OFFICE RESOURCES Ø HUMAN MANAGEMENT 62,709.9 45,190.9 22,304.4 192.9 251.7 243.2 7,880.6 8,707.0 8,534.9 222,884.6 240,362.8 255,518.1 28,705.9 37,279.0 41,062.8 Capital Funds 103,766.2 3,500.0 3,500.0 Agency Total 553,599.9 463,273.4 464,320.9 GROUP Ø EMPLOYEE BENEFITS TECHNICAL Ø INFORMATION SERVICES Agency Mission: To provide effective and efficient support services to enable government agencies, state employees, and the public to achieve their goals. Agency Description: ADOA is comprised of the Director's Office and six divisions including Financial Services, General Services, Human Resources, Information Services, Management Services and Capitol Police. Each division consists of programs (usually defined by major functional area). Each program within the divisions provides services. ADOA has defined 76 major services that are provided to the external customers and 33 services that are provided internally to ADOA. In addition to defining these 109 services, ADOA has further assessed them based on the necessity of the service to the customer. Thus, ADOA has defined 23 (enabling) services that are critical to the customer's ability to function. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). FY 1999 Actual Ø DIRECTORS OPERATIONS Ø GOVERNORS REGULATORY REVIEW FY 2000 Estimate FY 2001 Estimate 861.9 1,204.6 1,212.8 359.1 456.6 469.8 204.9 215.0 150.5 2,807.4 3,015.4 3,101.3 1,902.9 2,022.3 2,076.1 COUNCIL Ø ARIZONA OFFICE FOR AMERICANS WITH DISABILITIES Ø CAPITOL POLICE Ø ADMINISTRATIVE SERVICES Ø TRAVEL REDUCTION FINANCIAL Ø STATEWIDE SERVICES 824.5 999.1 1,010.4 3,711.8 3,609.4 3,686.9 FINANCIAL Ø STATEWIDE APPLICATIONS 2,767.3 3,312.1 3,312.1 PROCUREMENT Ø STATE SERVICES 1,698.3 1,725.8 1,810.9 79,896.6 73,460.7 75,205.3 7,825.0 7,996.4 8,046.3 13,666.5 14,625.7 14,823.8 Ø FLEET MANAGEMENT PROPERTY Ø SURPLUS MANAGEMENT 6,955.1 10,307.0 12,859.9 1,120.6 2,559.4 2,888.9 Ø BUSINESS SERVICES 2,857.9 2,472.5 2,502.5 MANAGEMENT Ø RISK SECTION PLANNING AND Ø FACILITIES IMPROVEMENT OPERATIONS Ø FACILITIES AND MAINTENANCE General Government FY 1999 Actual FY 2000 Estimate 25,343.6 128,467.7 295,678.0 344.4 26,081.9 135,780.9 297,560.6 350.0 26,965.9 143,156.3 290,413.2 285.5 Operating Funds Subtotal 449,833.7 459,773.4 460,820.9 Capital Funds 103,766.2 3,500.0 3,500.0 Agency Total 553,599.9 463,273.4 464,320.9 FTE Positions 1,032.2 1,048.1 1,046.1 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2001 Estimate Agency Goals and Key Performance Measures: u ($ Thousands) Agency Summary: ($ Thousands) Funding and FTE Summary: Goal 1 To increase customer satisfaction. Key Performance Measures •Percent of enabling services improving to at least 6.0, or by at least 0.1 for those between 6.0-6.5 or by at least 0.01 for those above 6.5 •Percent of enhancing services improving to at least 5.8, or by at least 0.1 for those between 5.8-6.5 or by at least 0.01 for those above 6.5 •Percent of enabling services achieving established monthly performance targets Percent of enhancing services • achieving established monthly performance targets u FY 1998 FY 1999 FY 2000 FY 2001 NA 19 100 100 NA 40 100 100 NA NA 100 100 NA NA 100 100 Goal 2 To develop a high performance workforce. Key Performance Measures •Percent of positive responses from "Support of Upper Management" efforts •Percent of positive responses from "Supervisor Skills" efforts •Percent of positive responses from "Morale" efforts •Percent of positive responses from "Recognition" efforts •Percent of positive responses from "Working Conditions" efforts •Percent of positive responses from "Training" efforts •Percent of positive responses from "Communications" efforts Department of Administration FY 1998 FY 1999 FY 2000 FY 2001 43.6 55.99 65 70 73.7 76.25 80 82 60.9 68.4 75 78 45.6 56.55 65 70 62.5 65.57 75 78 50.4 56.7 60 70 62.6 64.34 75 78 Page 43 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u u Goal 3 To improve the efficiency and effectiveness of our processes. Key Performance Measures •Percent of targeted processes FY 1998 FY 1999 NA FY 2000 NA FY 2001 100 100 Goal 4 To increase the quality of the organization. Key Performance Measures •Score received from the Arizona FY 1998 FY 1999 NA FY 2000 NA Performance Measures •Percent of off-contract, sole source, and FY 2001 300 u Goal 4 NA State Quality Awards ADA.1 PROGRAM SUMMARY •Dollars raised by State Employee Charitable Campaign (in millions) •Customer satisfaction Director's Office Contact: J. Elliott Hibbs, Director Phone: (602) 542-1500 A.R.S. 41-701, 41-1051 u Program Mission: Goal 5 •Customer satisfaction with strategic u Goal 6 FY 1999 Actual FY 2000 Estimate 861.9 0.0 0.0 FY 2001 Estimate 1,204.6 0.0 0.0 1,212.8 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 861.9 1,204.6 1,212.8 FTE Positions 14.0 15.0 15.0 Program Goals and Performance Measures: u Goal 1 Performance Measures •Customer satisfaction on annual survey u Goal 2 5.57 •Customer satisfaction on annual survey FY 1998 Actual 4.8 •Percent of employees responding to annual FY 1999 Actual 5.85 FY 2000 Expected FY 2001 Expected 5.95 6.05 FY 1999 Actual u 6.06 Goal 7 FY 2001 Expected 6.16 6.26 92 95 95 NA 6.33 6.43 6.53 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1.3 1.4 1.5 1.6 NA NA 5.8 5.9 FY 1998 Actual NA FY 1999 Actual 5.31 FY 2000 Expected FY 2001 Expected 5.8 6.0 FY 1998 Actual 53 FY 1999 Actual 64 FY 2000 Expected FY 2001 Expected 65 70 To measure the satisfaction of our customers in order to accurately identify the strengths and weaknesses of services in ADOA. •Percent of customers responding to annual FY 1998 Actual 68 FY 1999 Actual 56 FY 2000 Expected FY 2001 Expected 60 65 survey u Goal 8 To enhance the agency’s ability to develop a high performance workforce. Performance Measures •Customer (class participant) evaluations of training class or activity •Customer (requestor) evaluation (OSM report card) on special request training class or activity Goal 9 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 6.13 6.23 6.33 NA 7.05 7.06 7.07 To reward and recognize outstanding performance in ADOA. •Number of cause for applause certificates issues •Customer satisfaction on annual survey u FY 2000 Expected NA survey Performance Measures To facilitate the flow of information from the agency, the general public, community organizations, and other governmental entities. Performance Measures Page 44 FY 1998 Actual Performance Measures u To improve customer service with the inter-agency legislative relations. FY 2001 Expected To measure the satisfaction of our workforce in order to accurately identify the strengths and weaknesses of the quality of life in ADOA. Performance Measures ($ Thousands) Funding and FTE Amounts: FY 2000 Expected planning process on annual survey Program Description: The Director's Office formulates and advocates agency policy, ensures compliance with all statutory requirements, and administers ADOA operations in a cost-effective and efficient manner that is responsive to our customers' needs. The Director's Office consists of the director, deputy director, direct support staff, legislative liaison, public information officer, legal counsel, and the office of strategic management. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). FY 1999 Actual To provide a consistent and cohesively structured strategic planning process employed across all levels of ADOA. Performance Measures The Director's Office provides leadership, direction, and support to enable the Arizona Department of Administration (ADOA) to achieve its mission and vision. FY 1998 Actual To support state employees, elected officials, and the general public through statewide campaigns and special events. Performance Measures DIRECTORS OPERATIONS General Funds Other Appropriated Funds Other Non Appropriated Funds To assist ADOA programs to achieve their goals by providing accurate and timely legal services. competition impractical requests reviewed and responded to within one business day •Customer satisfaction on annual survey achieving their outcomes u Goal 3 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 3,700 3,000 3,200 NA 6.11 6.2 6.3 Goal 10 To provide effective facilitation of feedback forums and teams. Performance Measures •Customer satisfaction with facilitation services •Process improvement team members' satisfaction with team facilitation Department of Administration FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 6.28 6.38 6.48 NA 6.17 6.27 6.37 General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Percent of facilitated process improvement teams approved to advance to next step •Percent of facilitated process improvement teams on schedule for deliverables, per team's action plan ADA.2 NA NA 100 100 NA NA 100 100 Performance Measures •Percent of members of the public rating FY 1998 Actual FY 1999 Actual NA FY 2000 Expected 75 FY 2001 Expected 85 90 the opportunity to be involved in the rule making process as excellent ADA.3 PROGRAM SUMMARY PROGRAM SUMMARY GOVERNORS REGULATORY REVIEW COUNCIL ARIZONA OFFICE FOR AMERICANS WITH DISABILITIES Management Services Division Management Services Division Contact: Denise Thompson, Executive Director Phone: (602) 542-6276 Executive Order 93-12 Contact: Jeanne Hann, GRRC Administrator Phone: (602) 542-2006 A.R.S. 41-1051 (A) Program Mission: Program Mission: To assist the Governor's Regulatory Review Council and agencies to fulfill their rulemaking responsibilities under the Administrative Procedure Act. To provide "knock your socks off" services and programs to assist government agencies, state employees, and the public to comply with federal and state disabilities laws. Program Description: Program Description: Governor's Regulatory Review Council staff provides guidance regarding the rulemaking responsibilities of the Council and various state agencies. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). The Arizona Office for Americans with Disabilities (AOAD) provides technical assistance, research and training relevant to the Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973, as amended and re-authorized, and other disabilityrelated legislation. It accomplishes this by researching federal, state and local guidelines, policies, laws, rules, and by providing the updates. Information and referral services are provided to individuals, businesses and agencies to resolve questions and problems, both through the office and the toll free 800 statewide information line. AOAD also provides agency specific technical assistance and training. In addition, AOAD reviews policies and procedures, recommending changes to bring them into compliance with current disability laws. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 359.1 456.6 469.8 0.0 0.0 0.0 0.0 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 359.1 456.6 469.8 FTE Positions 7.0 8.0 8.0 u Goal 1 FY 1999 Actual To assist Council to review and act upon agency rules, five-year review reports and appeals in compliance with its statutory responsibilities. Performance Measures •Percent of five-year review reports FY 1998 Actual 84 FY 1999 Actual FY 2000 Expected FY 2001 Expected 85 88 90 approved by Council by consent •Percent of rules approved on first hearing •Percent of rules approved by council by consent •Percent of council members rating staff support as excellent u Goal 2 •Percent of rule packages and five-yearreview reports undergoing courtesy reviews •Percent of agency personnel rating Council staff support as excellent u Goal 3 96 96 98 98 NA 83 86 88 NA 97 97 97 General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 0.0 0.0 0.0 FY 2001 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 Federal Funds 204.9 215.0 150.5 Program Total 204.9 215.0 150.5 FTE Positions 5.0 5.0 3.0 Program Goals and Performance Measures: u Goal 1 To assist agencies to comply with the rule making provisions of the Administrative Procedure Act. Performance Measures ($ Thousands) Funding and FTE Amounts: Program Goals and Performance Measures: FY 1998 Actual 59 NA FY 1999 Actual 46 73 FY 2000 Expected FY 2001 Expected 65 70 75 80 To provide training on disabilities legislation to government employees and secondarily to the private sector. Performance Measures •Number of state agency sections receiving training •Number of organizations receiving training •Percent of customers rating usability of information 6.5 or higher FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 18 20 40 45 NA NA 15 20 NA NA 85 90 To provide members of the public an opportunity to be involved in the rule making process. General Government Department of Administration Page 45 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 FY 1998 Actual Performance Measures •Site visits conducted •Percent of customers rating usability of information 6.5 or higher •Percent of technical assistance calls answered on same day basis •Percent of informal complaints coordinated within 10 days u Goal 3 FY 1999 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 25 75 108 108 NA NA 85 90 79 98 95 95 98 98 95 95 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected •Percent of information and referral calls 73 97 80 85 •Percent of customers rating usability of NA NA 85 90 answered on same day basis information 6.5 or higher ADA.4 General Funds Other Appropriated Funds Other Non Appropriated Funds PROGRAM SUMMARY 2,256.1 0.0 845.2 Federal Funds 0.0 0.0 0.0 Program Total 2,807.4 3,015.4 3,101.3 FTE Positions 75.0 78.0 78.0 Program Goals and Performance Measures: Goal 1 To achieve accreditation from the National Commission on Accreditation for Law Enforcement Agencies (CALEA). Performance Measures •Number of CALEA standards addressed u Goal 2 annual survey •Customer satisfaction (enforce the law) on annual survey •Uniform Crime Reporting (UCR) part 1 crimes •Average response time to emergency calls Contact: Theo G. Nielson, Chief of Capitol Police Phone: (602) 542-0363 A.R.S. 41-794 to 41-797 Program Mission: •Percent increase in UCR part 1 crimes The Arizona Capitol Police shall maintain an orderly, secure and safe environment where visitors, employees, and other persons conducting business with the State of Arizona, within the Capitol Complexes in Phoenix and Tucson, will be safe and secure. u The Capitol Police make arrests and issue citations for violations of Arizona State laws and rules; respond to all calls for assistance and render aid when possible; investigate threats, suspicious activities, circumstances, vehicles and persons; investigate all crimes and accidents occurring within the State complexes; and if appropriate, identify and apprehend suspect(s). The police force prepares reports and required documents; gathers and processes evidence on violations; assists State and County prosecutors in court presentations by giving evidence and testimony at trials and hearings; and provides escort services and motorist assistance. They also conduct training for State employees in crime prevention, personal safety and violence in the work place; conduct welfare checks and preventive patrols throughout the Capitol Complexes on a continuing basis; attend hearings, disciplinary actions and special events where violence is a real concern; maintain security posts in State buildings where higher levels of security are required; conduct buildings and grounds security checks on a day to day and shift to shift bases; monitor, respond and investigate all alarms received from the State’s electronic security systems; and conduct building, grounds and facilities security and safety inspections and evaluations. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). FY 1999 Actual NA FY 2000 Expected FY 2001 Expected 133 133 NA FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 6.32 6.61 6.62 6.63 6.29 6.80 6.81 6.82 180 97 192 197 1:12 1:25 2:00 2:00 -15 -46 2 2 To improve the security environment of Phoenix and Tucson Complexes. Performance Measures •Customer satisfaction (provide security) Program Description: Page 46 Goal 3 FY 1998 Actual To maintain a safe environment in the State Complexes in Phoenix and Tucson. •Customer satisfaction (prevent crime) on Capitol Police FY 2001 Estimate 2,170.2 0.0 845.2 Performance Measures CAPITOL POLICE FY 2000 Estimate 2,286.7 0.0 520.7 u To provide information and referral regarding disability laws to the general public. Performance Measures ($ Thousands) Funding and FTE Amounts: To provide technical assistance to state agencies regarding the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973. on annual survey •Number of complaints against Capitol Police personnel ADA.5 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 5.94 6.52 6.53 6.54 5 3 0 0 PROGRAM SUMMARY ADMINISTRATIVE SERVICES Management Services Division Contact: Tim Boncoskey, Assistant Director Phone: (602) 542-5675 A.R.S. 41-2501 Program Mission: To provide the Arizona Department of Administration with quality products and services, and financial and management information in support of the agency’s mission. Program Description: The Administrative Services Program provides accounting services (accounts receivable, accounts payable, payroll, preparation of financial statements and other financial management services) for a limited number of ADOA funds; provides purchasing services and contract administration; prepares and monitors the annual appropriated budget and other selected funds; tracks department and statewide FTEs; and monitors utility expenditures. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a Department of Administration General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS time scale on 1-8 with 8 being the best rating). FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds u ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate Goal 8 FY 2001 Estimate 1,720.3 182.6 0.0 1,841.1 181.2 0.0 1,890.3 185.8 0.0 Federal Funds 0.0 0.0 0.0 Program Total 1,902.9 2,022.3 2,076.1 FTE Positions 27.5 27.5 27.5 Performance Measures Goal 1 ADA.6 •Customer satisfaction rating (quarterly) •Percent of discounts taken u Goal 2 •Customer satisfaction rating (quarterly) Goal 3 •Customer satisfaction rating (quarterly) Goal 4 FY 2000 Expected FY 2001 Expected 6.83 7.2 7.4 65 68 75 80 6.9 FY 1998 Actual NA FY 1999 Actual FY 2000 Expected FY 2001 Expected 7.4 7.5 FY 2000 Expected FY 2001 Expected 6.75 7.0 7.3 FY 1999 Actual 6.54 To provide accurate and timely financial and management reporting services. Performance Measures •Customer satisfaction rating (quarterly) •Average days to produce financial FY 1998 Actual FY 2001 Expected 6.0 6.2 5.31 PROGRAM SUMMARY FY 1999 Actual Contact: Kayelen Corley, Coordinator Phone: (602) 542-3638 A.R.S. 41-101.03, 41-701 Program Mission: To reduce state employees’commute travel in single occupancy vehicles within Maricopa County in order to improve air quality. To provide accurate and timely fixed asset accounting services. Performance Measures u FY 1999 Actual 6.9 FY 1998 Actual 5.91 FY 2000 Expected Management Services Division To maintain current and accurate receivable accounts. Performance Measures u FY 1998 Actual FY 1999 Actual TRAVEL REDUCTION To provide timely and accurate payment of vendors. Performance Measures FY 1998 Actual •Customer satisfaction rating (quarterly) Program Goals and Performance Measures: u To monitor execution the of ADOA’s budget to ensure that expenditures are in accordance with the adopted budget, the revenues are available, and the intent of the Governor, Legislature and Department are met. FY 2000 Expected FY 2001 Expected NA 7.51 7.55 7.6 25.5 11.4 10 9 Program Description: Through promotion, education and incentives, the Travel Reduction Program encourages non-university state employees in Maricopa County to carpool, vanpool, bus, bicycle or walk to work. Other forms of travel reduction are also pursued by this program such as allowing selected employees to work at a location other than their traditional workplace one or two days per week. An annual travel reduction survey is administered by this program, distributed to 19,000 employees, and submitted to Maricopa County. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate statements u Goal 5 To ensure accuracy and timeliness of payroll for the department. Performance Measures •Customer satisfaction rating (quarterly) u Goal 6 FY 1998 Actual NA FY 1999 Actual 7.06 Performance Measures •Number of defects/technical problems of 3 FY 1999 Actual 1 0.0 295.6 389.4 0.0 464.1 400.0 0.0 475.4 400.0 FY 2000 Expected FY 2001 Expected Federal Funds 139.5 135.0 135.0 7.2 7.4 Program Total 824.5 999.1 1,010.4 FTE Positions 6.0 6.0 6.0 To improve the efficiency and effectiveness of procurement. FY 1998 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Expected Program Goals and Performance Measures: FY 2001 Expected 0 u Goal 1 0 procurement code u Goal 7 To increase customer satisfaction with the goods and services purchasing provides. Performance Measures •Customer satisfaction rating (monthly) •Request for Quotation (RFQ) processing time •Fax On Demand (FOD) processing time •Invitation for Bid (IFB) processing time •Construction Invitation for Bid (CIFB) processing time •Request for Proposal (RFP) processing General Government FY 1998 Actual FY 1999 Actual Performance Measures •Number of commuter club members (car- FY 2000 Expected FY 2001 Expected 6.85 7.36 6.9 7.0 20 11 9 8 NA 22 19 To develop and administer world-class Travel Reduction strategies. 18 47 43 39 38 43 43 49 48 66 70 89 88 poolers, bus riders, walkers, bicyclists) •Turnaround time to process lists of people that have expressed an interest in carpooling (hours) •Number of matchlists processed •Percent increase in bus riders •Percent of Capitol Rideshare customers rating services excellent (monthly) •Percent of Travel Reduction Coordinators rating services excellent (bi-annual) Department of Administration FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 4,650 5,033 5,115 5,371 48 48 24 24 830 712 794 800 -3.3 -12.7 5 5 55.3 34 62 64 NA NA 62 64 Page 47 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Agency sites that achieved their travel 20 TBD 24 26 reduction goals ADA.7 •Customer satisfaction on annual survey •Percent of time warrants are accurately distributed •Number of cancellations, handwrites, and replacement warrants •Percent of time that warrants are available for distribution within two hours of receipt •Percent of requests for special warrant production and/or research completed within required time PROGRAM SUMMARY STATEWIDE FINANCIAL SERVICES Financial Services Division Contact: Robert Rocha, State Comptroller Phone: (602) 542-5405 A.R.S. 35-101 et. seq. u Goal 3 This program provides financial information to state agencies, federal government agencies, financial institutions and other interested public or private entities. Areas of responsibility include preparation of cash basis and accrual basis financial reports which are designed to provide an accurate recording of the financial condition of the state; a security group designed to review and revise policy on financial security to avoid embezzlement or misuse of the statewide financial system; an internal control group which has the responsibility of reviewing procedures and policies of agencies statewide and safeguard the State’s assets. Additionally, the program is responsible for the timely and accurate preparation and distribution of the statewide payroll and the reconciliation of all funds utilized by state agencies. Finally, the program is responsible for the safeguarding of all state warrants and the accurate, timely completion of special projects. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). FY 1999 Actual FY 2000 Estimate u 3,611.8 100.0 0.0 3,609.4 0.0 0.0 u u 0.0 0.0 3,686.9 FTE Positions 80.2 76.2 76.2 Program Goals and Performance Measures: To increase customer satisfaction with the administration of the statewide payroll system. FY 1998 Actual FY 1999 Actual FY 2000 Expected 6.02 6.0 6.1 6.2 NA NA 100 100 NA NA 90 95 (percent) •Percent of time that customer inquiries are responded to within one day u Goal 2 Page 48 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 3,768 3,500 3,500 98 99 100 100 99 NA 100 100 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 5.88 5.78 6.0 6.1 2 7 4 4 Goal 8 FY 1998 Actual 5.87 FY 1999 Actual 5.52 FY 2000 Expected FY 2001 Expected 5.8 5.9 FY 1998 Actual 5.81 FY 1999 Actual 5.22 FY 2000 Expected FY 2001 Expected 5.8 5.9 FY 1998 Actual 5.96 FY 1999 Actual 6.16 FY 2000 Expected FY 2001 Expected 6.26 6.36 To increase customer satisfaction with technical services. satisfaction with Customer Service Bureau (CSB) services •Percent of rotating quarterly courtesy survey of agencies indicating satisfaction with services rendered •Customer satisfaction with audit engagements (scale 1-5) (monthly) •Number of audits or investigations conducted annually FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 5.74 5.88 5.98 6.08 100 100 100 100 NA NA 100 100 NA 4.58 3.5 3.55 20 29 20 22 To increase customer satisfaction with training on travel policy. Performance Measures •Customer satisfaction on annual survey •Percent of travel policy class attendees FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 5.94 5.80 5.9 6.0 100 100 100 100 that indicate their knowledge was increased u To increase customer satisfaction with the distribution of vendor warrants. Performance Measures Goal 7 •Customer satisfaction on annual survey •Percent of courtesy calls indicating u FY 2001 Expected 2,929 To increase customer satisfaction with the administration of applications security for Arizona Financial Information System (AFIS). Performance Measures 3,609.4 •Customer satisfaction on annual survey •Accuracy of garnishment information Goal 6 •Customer satisfaction on annual survey 0.0 100 To increase customer satisfaction with indirect cost recovery. Performance Measures 3,711.8 Performance Measures Goal 5 •Customer satisfaction on annual survey 3,686.9 0.0 0.0 6.62 99 To increase customer satisfaction with technical assistance on Federal Cash Management Act. Performance Measures Federal Funds Goal 1 Goal 4 •Customer satisfaction on annual survey FY 2001 Estimate 6.61 NA procedures issued annually Performance Measures Program Total u •Customer satisfaction on annual survey •Number of accounting policies and ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Performance Measures u Program Description: 6.60 98 To increase customer satisfaction with accounting policies and procedures. Program Mission: To provide state agencies and the general public with accurate, timely financial services, management information and technical assistance, assuring compliance with related statutes and rules, and providing for the safeguarding of the State’s assets. 6.34 Goal 9 To increase customer satisfaction with monitoring and reporting on appropriations. Performance Measures •Customer satisfaction on annual survey Department of Administration FY 1998 Actual 5.53 FY 1999 Actual 5.30 FY 2000 Expected FY 2001 Expected 5.8 5.9 General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Percent of appropriations not available 0 0 0 0 within 30 days of receiving the law and a valid AFIS profile ADA.8 ADA.9 STATE PROCUREMENT SERVICES Financial Services Division PROGRAM SUMMARY Contact: Jerry Brink, Administrator Phone: (602) 542-5308 A.R.S. 41-2501 et. seq. STATEWIDE FINANCIAL APPLICATIONS Financial Services Division Contact: Robert Rocha, State Comptroller Phone: (602) 542-5405 A.R.S. 35-101 et. seq. Program Mission: To promptly provide state agencies and political subdivision customers the opportunity to obtain products and services at competitive prices, while at the same time ensuring compliance with the Arizona Procurement Code. Program Mission: To provide state agencies and the general public with financial data, management information, technical assistance, and to maintain and improve the Statewide Automated Financial System to safeguard the State’s assets. Program Description: This program conducts complex procurements, including statewide contracts, for all State agencies; establishes and administers procurement policies and procedures for all agencies; manages the cooperative purchasing program for political subdivisions; establishes standards and delegates procurement authority to agencies; broadly disseminates procurement information to customers; and administers bid protests and claims appeals on behalf of the Director. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). Program Description: This program operates the Arizona Financial Information System (AFIS) as well as provides data input services for agencies that do not have direct access to AFIS. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds PROGRAM SUMMARY FY 2000 Estimate FY 2001 Estimate ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 2,004.7 2,549.5 2,549.5 0.0 762.6 0.0 762.6 0.0 762.6 Federal Funds 0.0 0.0 0.0 Program Total 2,767.3 3,312.1 3,312.1 Federal Funds 0.0 0.0 0.0 FTE Positions 15.0 15.0 15.0 Program Total 1,698.3 1,725.8 1,810.9 FTE Positions 32.0 32.0 32.0 Other Appropriated Funds Other Non Appropriated Funds General Funds Other Appropriated Funds Other Non Appropriated Funds Program Goals and Performance Measures: u Goal 1 Performance Measures •Customer satisfaction of new system functionalities (quarterly) •Percent improvement in the system runtime in the improved areas •Percent of time LAN or related electronic communication device is operational u Goal 2 FY 1999 Actual u FY 2000 Expected FY 2001 Expected NA NA 6.5 6.8 NA NA 5 5 NA NA 98 98 To increase customer satisfaction with providing data input to small agencies. Performance Measures •Percent of courtesy calls indicating FY 1998 Actual 100 FY 1999 Actual 100 FY 2000 Expected FY 2001 Expected 100 100 Goal 1 1,690.9 0.0 80.0 0.0 120.0 To increase customer satisfaction with the establishment of contracts through the State Procurement Office. Performance Measures •Customer satisfaction on annual survey •Percent of paid subscribers to the Cooperative Purchasing Program that provide customer service ratings of satisfactory to excellent •Percent of solicitation milestones met for an agreed upon completion schedule u Goal 2 satisfaction with CSB services rendered (monthly) •Average cycle time for the Request for Proposal process (days) Average cycle time for the Invitation for • Bid process (days) u Goal 3 Department of Administration FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 5.75 5.57 6.0 6.1 NA NA 80 85 NA NA 80 85 To improve the efficiency and effectiveness of the processes involved in establishing contracts. Performance Measures General Government 1,645.8 0.0 74.3 Program Goals and Performance Measures: To increase customer satisfaction with the operation of AFIS. FY 1998 Actual 1,624.0 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 109 87 85 82 71 64 62 60 To provide customers with continually improved technical assistance services. Page 49 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures FY 1998 Actual •Customer satisfaction on annual survey •Customer satisfaction ratings at the FY 1999 Actual FY 2000 Expected FY 2001 Expected 5.82 5.68 5.8 5.9 NA NA 5.9 6.0 monthly Purchasing Advisory Committee (PAC) meetings, where the office provides technical information to the agency procurement community u Goal 4 To continually improve the service of establishing and communicating procurement rules. Performance Measures FY 1998 Actual •Customer satisfaction on annual survey •Timeliness of updating Arizona Procurement Code •Customer satisfaction ratings at the monthly training meetings on the Procurement Code at SPO and PAC u Goal 5 Performance Measures contract authorization) (days) •Cycle time to respond to emergency procurement requests (days) •Cycle time to respond to request for Sole Source procurements (days) •Cycle time to respond to request for Impractical to Compete (days) •Cycle time to respond to request to use Brand Name Specification (days) Goal 6 FY 2000 Expected FY 2001 Expected 5.61 5.84 5.94 6.04 NA NA July 1 July 1 NA NA 6.0 6.1 FY 1998 Actual FY 1999 Actual FY 2001 Expected 6.02 5.74 5.8 5.9 NA 3 3 2 NA 1 1 1 NA 4 3 3 NA 3 3 2 NA 5 3 3 FY 1998 Actual •Customer satisfaction on annual survey •Percent of contracts not renewed or replaced prior to expiration •SPO response time for Vendor Performance Reports (days) ADA.10 FY 1999 Actual FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Expected FY 2001 Expected 5.91 5.70 5.8 5.9 NA NA <2 <2 NA 9 12 12 PROGRAM SUMMARY RISK MANAGEMENT SECTION Financial Services Division Contact: Frank Hinds, Risk Manager Phone: (602) 542-1791 A.R.S. 41-621 et. seq. Program Mission: 0.0 73,460.7 0.0 0.0 75,205.3 0.0 Federal Funds 0.0 0.0 0.0 Program Total 79,896.6 73,460.7 75,205.3 FTE Positions 83.0 85.0 85.0 u Goal 1 To reduce the cost of property, liability, and workers' compensation losses. Performance Measures FY 1998 Actual •Incident rate per 100 Full Time •Average liability claim •Average property claim •Accounts Payable audit savings (in thousands •Total dollar losses-workers' compensation (in millions) •Average claim cost-workers' compensation u Goal 2 FY 2001 Expected 6.0 6.0 5.2 25.0 38.6 35.2 35.6 6,614 10,382 7,735 7,500 2,769 2,240 2,493 2,500 517.2 565.8 200.0 200.0 14.6 15.3 18.5 19.7 3,600 3,230 3,490 3,500 FY 2000 Expected FY 2001 Expected FY 1998 Actual •Customer satisfaction with loss prevention on annual survey •Customer satisfaction with handling of property & liability claims on annual survey •Customer satisfaction with self-insurance on annual survey •Customer satisfaction with administration of workers' compensation services on annual survey FY 1999 Actual 5.78 6.02 6.12 6.22 5.83 6.38 6.48 6.58 6.06 6.19 6.29 6.39 5.97 6.08 6.18 6.28 To improve the efficiency and effectiveness of processes. FY 1998 Actual •Number of process improvement teams ADA.11 FY 2000 Expected To increase customer satisfaction. Performance Measures Goal 3 FY 1999 Actual 8.2 Equivalents (FTE) (accepted claims) •Total dollar losses (in millions) Performance Measures To provide timely, high quality, and cost effective services to agency customers and the public for the State’s property and liability exposures, and to our state employee customers who have workrelated injuries. FY 1999 Actual 4 FY 2000 Expected 3 3 FY 2001 Expected 3 PROGRAM SUMMARY FACILITIES PLANNING AND IMPROVEMENT Program Description: Page 50 FY 2001 Estimate 0.0 79,896.6 0.0 u Risk Management purchases excess and specialty insurance to complement its self-insurance program; investigates, mitigates and settles all property and liability claims against the state; defends lawsuits and recovers monies from third parties who have injured the state; and assists agencies in development and administration of loss prevention programs. This program also self-insures and self- FY 2000 Estimate Program Goals and Performance Measures: FY 2000 Expected To continually improve the service of administering contracts. Performance Measures ($ Thousands) Funding and FTE Amounts: To continually improve the service of reviewing and approving procurement requests. •Customer satisfaction on annual survey •Cycle time to complete SPO 150 (off u FY 1999 Actual administers the state’s workers’compensation activities by investigating claims and managing workers’compensation benefits for injured state employees; assists agencies in administering return to work programs in compliance with ADA; provides consulting services, and recovers monies from third parties who have injured state employees. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). General Services Division Contact: Tim Brand, General Manager Phone: (602) 542-4491 A.R.S. 41-701 Department of Administration General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS funds allocated Program Mission: •Percent of current year Building Renewal To provide planning, construction review, inspection, major maintenance, management and allocation/utilization of state facilities for agencies in the ADOA Building System to enhance their ability to operate and deliver services to the public. funds encumbered Percent of current year Building Renewal • funds expended u Goal 3 Program Description: The Facilities Planning and Improvement Program develops the Biennial Capital Improvement/Land Acquisition Plan, which projects and provides rationale for future State Capital needs; reviews, approves and inspects new construction projects including all contracts, amendments, plans, specifications, payment requests and project close out documents; inspects existing facilities for general condition, maintenance, and utilization; and, plans, prioritizes, and funds building renovation projects in conjunction with the building inspection reports for 2,500 facilities in the ADOA Building System. In addition, the program maintains the allocation/utilization of building space by agency and building location; provides executive and legislative budget office space use projections for the biennial budget preparation; plans and identifies future office buildings on the Capitol Mall by location and projected agency; allocates and assigns office space to state agencies in ADOA office buildings; plans, directs and coordinates agency relocations to optimize use of existing space and agency operational needs; locates, negotiates, reviews and approves state agency office leases; and, plans, designs, and constructs agency requested tenant improvements. The Program also manages parking and energy use for the ADOA office buildings. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 6,111.7 1,713.3 0.0 Performance Measures 6,131.4 1,914.9 0.0 8,046.3 FTE Positions 28.8 36.8 36.8 FY 2000 Expected FY 2001 Expected 5.8 5.9 6.51 •Number of inspections completed •Prior fiscal year building deficiencies 750 1,012 600 600 NA NA 5 10 Goal 4 To improve customer satisfaction with the review and approval of capital projects for the ADOA Building System. Goal 5 •Customer satisfaction on annual survey •Customer satisfaction from project survey cards •Percent of projects within budget •Percent of projects on schedule u Goal 6 To improve customer satisfaction with the services in developing the Biennial State Capital Improvement/Land Acquisition Plan for the ADOA Building System. FY 2000 Expected FY 2001 Expected NA 6.25 6.5 6.75 6.44 5.61 5.8 5.9 To improve customer satisfaction with the services in administering the Building Renewal Program for the ADOA Building System. completed on schedule •Percent of tenant improvement projects completed within budget Goal 7 FY 1999 Actual FY 2000 Expected FY 2001 Expected 6.76 7.28 6.21 6.31 NA 78 75 80 NA 81 75 80 NA NA 75 80 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 5.93 5.83 6.0 6.1 NA 7.3 6.1 6.2 NA NA 91 92 NA 95 91 92 To improve customer satisfaction with the management of Tenant Improvement projects. •Customer satisfaction on annual survey •Customer satisfaction from project surveys •Percent of tenant improvement projects u FY 1998 Actual To improve customer satisfaction with the management of building renovation projects for the ADOA Building System. Performance Measures Program Goals and Performance Measures: Goal 2 FY 1999 Actual 6.5 Performance Measures 7,996.4 u FY 1998 Actual 7.3 u 7,825.0 •Interagency Capital Council members satisfaction rating Customer satisfaction on annual survey • 52 5.27 requested date •Percent of contracts reviewed by requested date •Percent of new construction inspections performed on a biweekly basis Program Total FY 1999 Actual NA NA •Customer satisfaction on annual survey •Percent of construction plans reviewed by 0.0 FY 1998 Actual 34 5.65 Performance Measures 0.0 Performance Measures 47 •Customer satisfaction on annual survey •Customer satisfaction rating after each u 0.0 Goal 1 75 corrected Federal Funds u NA inspection FY 2001 Estimate 6,131.7 1,864.7 0.0 69 To improve customer satisfaction with the service of Conducting Building Inspections and reporting findings for the ADOA Building System. ($ Thousands) Funding and FTE Amounts: 70 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 6.0 5.39 5.8 5.9 NA 7.1 6.3 6.4 82 62 80 82 NA NA 80 82 To improve customer satisfaction with the management of state office leases. Performance Measures •Customer satisfaction on annual survey •Customer satisfaction from lease surveys •Percent of lease reviews completed by the FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 6.5 6.19 6.29 6.39 NA 7.4 7.0 7.15 NA NA 80 85 date requested Performance Measures •Customer satisfaction on annual survey •Cost weighted average time in days to complete projects •Percent of current year Building Renewal General Government FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 6.25 6.1 6.2 6.3 NA 425 367 365 93 96 NA 75 u Goal 8 To improve customer satisfaction with the Space Utilization services for the ADOA Building System. Performance Measures •Customer satisfaction on annual survey Department of Administration FY 1998 Actual 5.58 FY 1999 Actual 5.43 FY 2000 Expected FY 2001 Expected 5.8 5.9 Page 51 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Customer satisfaction from relocation NA surveys •Occupancy rate for ADOA managed buildings •Percent of executed service level agreements ADA.12 8.0 6.25 6.5 100 100 99 98 60 NA 80 80 •Customer satisfaction on annual survey •Percent of time custodial standards are met u Goal 3 schedule •Customer satisfaction rating (monthly) •Customer satisfaction on annual survey General Services Division •Number of complaints received on average (monthly) •Percent of master plan completed Contact: Faye Myles, General Manager Phone: (602) 542-1524 A.R.S. 41-701 •Percent of landscaping standards met u Program Mission: To provide quality service, good customer response time, conduct preventative maintenance and equipment repair, maintain the integrity of the buildings and their systems, therefore prolonging the life of the buildings and systems. Goal 4 5.8 5.9 NA 80 85 FY 1998 Actual •Percent of landscaping tasks completed on FACILITIES OPERATIONS AND MAINTENANCE 5.64 NA To improve landscaping services provided to the customers. Performance Measures PROGRAM SUMMARY 5.50 FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 75 85 5.7 6.95 6.0 6.3 5.35 5.70 5.8 5.9 5 4 3 2 NA 0 20 35 NA NA 75 85 To provide professional, efficient and timely building maintenance services to the tenants in ADOA managed buildings. Performance Measures FY 1998 Actual •Customer satisfaction rating (monthly) FY 1999 Actual NA FY 2000 Expected FY 2001 Expected 6.0 6.1 6.82 Program Description: ADA.13 The responsibilities for the program include maintaining the heating and cooling equipment to control building temperature and indoor air quality, maintaining plumbing, electrical, painting, wall repair and other general maintenance; maintaining outside areas through mowing, trimming trees and shrubs and picking up and emptying trash; and maintaining common and office areas through vacuuming, dusting and emptying trash and keeping restrooms sanitary, clean and stocked. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FLEET MANAGEMENT Management Services Division Contact: Bill Hernandez, Administrator Phone: (602) 542-5675 A.R.S. 41-803 Program Mission: To ensure a “knock your socks off” vehicle rental experience by providing clean, safe, and environmentally friendly vehicles designed to win long-term agency customer satisfaction and loyalty. ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate 6,661.7 7,004.8 0.0 FY 2001 Estimate 6,375.5 8,250.2 0.0 Program Description: 6,980.7 7,843.1 0.0 Federal Funds 0.0 0.0 0.0 Program Total 13,666.5 14,625.7 14,823.8 FTE Positions 210.5 208.5 208.5 The functions of the Fleet Management Program include: providing dispatching for the taxi fleet; managing the procurement, assignment, and utilization of the entire fleet; managing the outsourcing of maintenance and repairs of the fleet; managing the record keeping for vehicles during their life in the fleet; providing a refueling site and car wash facilities; providing replacement vehicles for those meeting required criteria; and managing the disposition of replaced vehicles. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). Program Goals and Performance Measures: u Goal 1 To provide a comfortable work environment and good indoor air quality in ADOA office buildings. Performance Measures •Customer satisfaction on annual survey •Customer satisfaction rating (monthly) u Goal 2 FY 1999 Actual FY 2000 Expected FY 2001 Expected 5.56 5.57 6.0 6.1 6.8 6.82 7.2 7.3 •Number of buildings with a customer service representative •Customer satisfaction rating (monthly) •Number of complaints received on average (monthly) FY 1998 Actual FY 1999 Actual ($ Thousands) Funding and FTE Amounts: To improve custodial services provided to the tenants and visitors of ADOA managed buildings. Performance Measures Page 52 FY 1998 Actual PROGRAM SUMMARY FY 2000 Expected FY 2001 Expected FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds 0.0 6,955.1 0.0 FY 2000 Estimate 0.0 10,307.0 0.0 FY 2001 Estimate 0.0 12,859.9 0.0 Federal Funds 0.0 0.0 0.0 Program Total 6,955.1 10,307.0 12,859.9 FTE Positions 19.0 19.0 19.0 NA NA 20 30 Program Goals and Performance Measures: 5.64 5.89 6.0 6.5 9 8 6 5 u Goal 1 Department of Administration To provide vehicles to state employees conducting state business. General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures FY 1998 Actual •Customer satisfaction rating (monthly) •Average (percent) taxi fleet utilization •Overall vehicle cleanliness rating •Number of complaints (annually) u Goal 2 FY 2001 Expected 7.5 NA 6.96 7.25 NA 67 85 86 NA 6.5 6.0 6.2 NA 114 100 110 FY 1998 Actual •Customer satisfaction rating (monthly) Goal 3 FY 2000 Expected To provide long term vehicles to state employees conducting state business. Performance Measures u FY 1999 Actual FY 1999 Actual NA 6.73 FY 2000 Expected FY 2001 Expected 6.8 6.9 To provide leadership and guidance on alternative fuel vehicle issues. Performance Measures FY 1998 Actual •Percent of alternative fuel vehicles in total fleet •Overall gas island service rating •Number of gasoline gallon equivalent FY 1999 Actual FY 2000 Expected FY 2001 Expected 21 36 40 45 NA 7.0 6.9 7.0 NA 2,500 10,000 11,000 (GGE) of compressed natural gas (CNG) dispensed u Goal 4 FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 8.9 2.4 2.75 2.65 •Number of average monthly vehicle NA NA 52 50 NA 7.64 7.7 7.8 fleet breakdowns •Customer satisfaction rating (monthly) FY 2001 Estimate 0.0 2,559.4 0.0 0.0 2,888.9 0.0 Federal Funds 0.0 0.0 0.0 Program Total 1,120.6 2,559.4 2,888.9 FTE Positions 22.8 23.0 23.0 Goal 1 To continuously improve the quality of redistribution and sales services to government and non-profit organizations and the effective use of resources. Performance Measures FY 1998 Actual •Customer satisfaction rating of onsite SURPLUS PROPERTY MANAGEMENT •Tons of recycle paper u Management Services Division Contact: Bill Hernandez, Administrator Phone: (602) 542-5675 A.R.S. 41-2606 (B) Goal 2 FY 2001 Expected 7.71 7.25 7.3 NA 7.87 7.25 7.3 98.4 97.3 99.3 99.4 NA 6 10 9 54.06 61.35 58 58.5 FY 1998 Actual •Turnaround time for redistribution of state To reutilize surplus state and federal personal property through an effective and efficient distribution system in order to deliver “knock your socks off” service to eligible governmental and non-profit organizations, and to maximize the dollar return to the state on the property sold to the general public. FY 2000 Expected To improve customer satisfaction through improved work processes. Performance Measures Program Mission: FY 1999 Actual NA customers (daily) •Customer satisfaction rating of in-field customers (daily) •Percent of property pick-ups on time •Number of complaints PROGRAM SUMMARY property (days) •Turnaround time for redistribution of federal property (days) ADA.15 FY 1999 Actual FY 2000 Expected FY 2001 Expected 7.0 4.29 2.0 2.0 7.0 4.63 2.0 2.0 PROGRAM SUMMARY BUSINESS SERVICES Management Services Division Program Description: The functions performed by the Surplus Property Program include: determining the fair market value of all excess and surplus property; determining the disposition of disposal by approving trade-in, direct transfer or distribution, cannibalization, condemn by scrap, disposal through the use of competitive sealed bids, auctions, established markets, and/or posted price sales; marketing programs and items available to potential customers, advertising items available in published flyers, monthly newsletters, and for public sale utilizing auction bulletins and local newspapers; determining and assessing proper service and handling fees for the acquisition, receipt, warehousing, rehabilitation, delivery, distribution or transfer of surplus materials; allocating proceeds from direct transfer or disposal through sale of surplus materials to authorized reimbursable funds; preparing and filing a State Plan of Operation General Government FY 2000 Estimate 0.0 0.0 1,120.6 u •Percent of downtime of vehicles in total ADA.14 ($ Thousands) Funding and FTE Amounts: Program Goals and Performance Measures: To provide dependable, safe, light duty vehicles to state employees conducting state business. Performance Measures with United States General Service Administration; acting on behalf of the state with any federal agencies or other surplus agencies regarding federal surplus materials; determining eligibility for the acquisition and distribution of state and federal surplus materials in accordance with federal laws; ensuring that the federal and state surplus revolving funds are being maintained in accordance with the State Plan of Operation and applicable Arizona Administrative Codes. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). Contact: Bill Hernandez, Administrator Phone: (602) 542-5675 A.R.S. 35-193 Program Mission: To provide “knock your socks off” services to state agencies in the areas of printing, convenience copiers, common office supplies, mail handling (interoffice and U.S. mail), and office machine repair services. Program Description: The Business Services Program provides quality service to the Arizona Department of Administration (ADOA) and other state agencies in the following areas: printing, including digital copy Department of Administration Page 53 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Number of complaints or repeat calls •Percent of repair services pricing below service, design/typesetting, color printing, professional bindery options and delivery service; office supplies, including 632 inventory items, special orders, and delivery service; mail service, including interagency route service, U.S. Mail processing, and parcel mail service; repair services for light office machines, including laser printers, fax machines, calculators, typewriters, and dictating equipment. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate ADA.16 FY 2001 Estimate Federal Funds 0.0 0.0 0.0 Program Total 2,857.9 2,472.5 2,502.5 FTE Positions 36.8 33.0 33.0 To provide and assist the State of Arizona with construction administration on large Capitol Improvement ($500,000 or larger), Building Renewal and Department of Corrections Facilities projects. Program Description: To provide state agencies with "knock your socks off" services in printing and copying. FY 1999 Actual FY 2000 Expected FY 2001 Expected •Percent of customers rating quality 84.4 80.2 82 84 36 9.27 12 11 •Percent of customers rating turnaround time excellent (monthly) •Percent of orders delivered on schedule and to specification •Number of complaints 79.2 73.9 75 76 91.7 86.8 90 91 36 37 55 50 excellent (monthly) •Percent pricing below private sector price u Goal 2 •Percent of customers rating services excellent (monthly) •Percent of customers rating prices excellent (monthly) •Number of complaints •Percent stockroom pricing below private sector u Goal 3 •Percent of customers rating services excellent (monthly) •Average time for interagency mail to be routed through the ADOA system (days) •Number of complaints Goal 4 FY 1999 Actual FY 2000 Expected FY 2001 Expected 90.8 91.3 91.5 91.6 64.6 73.2 73.5 73.6 Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 0.0 438.4 62,271.5 0.0 439.7 44,751.2 0.0 447.9 21,856.5 Federal Funds 0.0 0.0 0.0 NA 1 0 0 Program Total 62,709.9 45,190.9 22,304.4 NA 17.7 11 12 FTE Positions 7.3 7.3 7.3 Program Goals and Performance Measures: FY 1998 Actual FY 1999 Actual u FY 2000 Expected FY 2001 Expected 68.9 85.3 85.5 85.6 0.98 1.0 1.04 1 9 4 6 5 To provide state agencies with "knock your socks off" service and exceptional value in maintenance and repair of office equipment. •Percent of customers rating services ($ Thousands) FY 1999 Actual To provide state agencies with "knock your socks off" service in U.S. Mail and U.S. and interagency mail processing. Performance Measures u FY 1998 Actual The Constructions Services Program contracts and oversees design and construction of large Capitol Improvement ($500,000 or larger) and Building Renewal projects; assists Building and Planning Services in the preparation of estimates and budgets for Capitol Improvements and Building Renewal Projects; assists Department of Corrections and Department of Juvenile Corrections in planning and budgeting new correctional facilities projects and then contracts and oversees the design and construction; and, constructs facilities for the Department of Corrections (DOC) using inmate labor (ICP). The Program provides general contracting services on DOC projects which includes purchasing materials, supervising inmate labor and hiring subcontractors as required to construct facilities. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). Funding and FTE Amounts: To provide state agencies with "knock your socks off" service and exceptional value in office supplies. Performance Measures PROGRAM SUMMARY Program Mission: Program Goals and Performance Measures: FY 1998 Actual 10 General Services Division 97.5 0.0 2,405.0 Performance Measures 9 10 Contact: Bruce Ringwald, General Manager Phone: (602) 542-1921 A.R.S. 41-791, 31-253 97.5 0.0 2,375.0 Goal 1 10 CONSTRUCTION SERVICES 101.7 0.0 2,756.2 u 12 21.4 private sector ($ Thousands) Funding and FTE Amounts: 25 NA FY 1998 Actual 91.8 FY 1999 Actual 96.1 FY 2001 Expected 96.5 96.6 To provide the Department of Corrections with urgently needed prison beds on schedule and within budget. Performance Measures •Customer satisfaction on annual survey •Percent of projects completed within deadline •Percent of projects completed within budget •Customer satisfaction rating (project) u FY 2000 Expected Goal 1 Goal 2 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 6.00 6.67 6.68 6.69 84 85 86 87 84 85 86 87 6.69 6.70 6.71 6.72 To provide design and construction services to other state agencies within the ADOA Building System on schedule and within budget. excellent (monthly) Page 54 Department of Administration General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures FY 1998 Actual •Percent of projects completed on schedule •Percent of projects completed within Goal 3 FY 2000 Expected FY 2001 Expected 84 85 86 87 84 85 86 87 6.69 6.70 6.71 6.72 To contract facilities for the Department of Corrections using inmate labor. Performance Measures FY 1998 Actual •Customer satisfaction on annual survey •Percent of projects completed on schedule •Percent of projects completed within FY 1999 Actual FY 2000 Expected FY 2001 Expected 6.67 6.68 6.69 84 91 86 87 84 100 86 87 6.69 NA 6.71 6.72 3.00 budget •Customer satisfaction rating (project) ADA.17 STATE BOARDS OFFICE Management Services Division Contact: Bill Hernandez, Administrator Phone: (602) 542-5675 A.R.S. 35-193 Program Mission: To provide ‘knock your socks off” service to small licensing agencies in general accounting and centralized office support. Program Description: The program provides support services to small licensing agencies in the areas of reception services, budgeting, personnel, accounting, payroll and agency liaison among a variety of state programs. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). HUMAN RESOURCES MANAGEMENT FY 1999 Actual FY 2000 Estimate Contact: James Matthews, Assistant Director Phone: (602) 542-5482 A.R.S. 41-702 Program Mission: To provide efficient, timely, customer-driven professional human resources services to meet our agency, employee and public customers’needs. Program Description: ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: Federal Funds PROGRAM SUMMARY The Human Resources Program directs and guides the management and staff of the Human Resources Division; develops personnel rules to ensure consistency in Human Resources management; develops recruitment strategies to attract qualified candidates; evaluates applicants for qualifications and refers qualified candidates to agencies for consideration. This program supports and presents mandated training courses and a variety of management development courses to employees; establishes on-site Agency Human Resources Management System (AHRMS) offices to provide professional human resource management services as well as to agency management. In addition, the Program serves as a liaison between the agency and the Human Resources Division; processes the final step (Step IV) of the State Service System grievance procedure; provides services that impact employee job specifications and pay; manages a classification system/process to ensure that the job structure is based on the content and relative contributions of work; and provides market salary data to use in the comparative process in establishing pay differentials among jobs. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). PROGRAM SUMMARY General Funds Other Appropriated Funds Other Non Appropriated Funds ADA.18 Human Resources Division budget •Customer satisfaction rating (project) u FY 1999 Actual FY 1999 Actual FY 2001 Estimate 0.0 0.0 192.9 0.0 251.7 0.0 0.0 243.2 0.0 0.0 0.0 0.0 Program Total 192.9 251.7 243.2 FTE Positions 2.5 3.0 3.0 General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 0.0 7,880.6 0.0 0.0 8,707.0 0.0 Federal Funds 0.0 0.0 0.0 7,880.6 8,707.0 8,534.9 FTE Positions 124.0 129.0 129.0 Program Goals and Performance Measures: u u To provide quality service and effective use of resources. Performance Measures •Customer satisfaction rating for responsiveness (quarterly) •Customer satisfaction rating for customer oriented (quarterly) •Customer satisfaction rating (quarterly) FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 6.8 7.02 7.2 7.3 6.9 7.19 7.4 7.5 6.9 7.13 7.2 7.3 Goal 1 To improve customer satisfaction with Personnel Rules administration. Performance Measures •Customer satisfaction on annual survey u Goal 2 Performance Measures required to establish positions (days) •Turnaround time for job evaluations required to reclassify positions (days) Department of Administration FY 1998 Actual 5.67 FY 1999 Actual 5.73 FY 2000 Expected FY 2001 Expected 6.0 6.1 To increase the efficiency and effectiveness of the job evaluation system. •Customer satisfaction on annual survey •Turnaround time for job evaluations General Government 0.0 8,534.9 0.0 Program Total Program Goals and Performance Measures: Goal 1 FY 2001 Estimate FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 5.42 5.67 6.0 6.1 6.40 3.51 4.17 3.84 6.60 4.70 5.48 3.96 Page 55 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 3 To increase customer satisfaction with the administration of the classification system. Performance Measures •Customer satisfaction on annual survey •Rate of agency site visits or in-person FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 5.42 5.67 6.0 6.1 0.054 0.054 10 20 reviews (metric is percentage of reviews vs. requests) u Goal 4 •Number of salary ranges Goal 5 •Number of applicants in the HR database •Customer satisfaction u Goal 6 FY 1998 Actual FY 1999 Actual 30 FY 1999 Actual FY 2000 Expected FY 2001 Expected 15 15 30 To provide potential candidates interested in state employment to other state agencies. Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 24,937 28,677 5.08 5.13 6.0 6.5 •Customer satisfaction •Average turnaround (business days) •Grievant's satisfaction with review process FY 1998 Actual FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 2,369.9 220,514.7 0.0 2,838.2 237,524.6 0.0 2,879.2 252,638.9 Federal Funds 0.0 0.0 0.0 Program Total 222,884.6 240,362.8 255,518.1 FTE Positions 21.5 22.5 22.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Program Goals and Performance Measures: u To improve the fourth level grievance process. Performance Measures FY 2000 Expected FY 2001 Expected 6.25 6.67 6.68 6.69 4.5 12.8 12.6 12.4 NA NA 5.8 5.9 Goal 1 Goal 7 To improve customer satisfaction of on-site AHRMS Offices. Performance Measures •Customer satisfaction on annual survey •Percent of Resumix reports rated as good FY 1998 Actual FY 1999 Actual •Customer satisfaction on annual survey u Goal 2 FY 2000 Expected FY 2001 Expected 6.42 6.76 6.78 6.80 NA NA 78 80 Goal 8 Performance Measures 5.45 6.0 FY 2000 Expected FY 2001 Expected 6.25 6.5 •Accuracy rate (percent) of enrollment FY 1998 Actual FY 1999 Actual 40 95 FY 2000 Expected FY 2001 Expected 96 97 forms ADA.20 PROGRAM SUMMARY FY 1998 Actual FY 1999 Actual 2.8 Information Services Division FY 2000 Expected FY 2001 Expected 3.4 3.3 3.1 hiring agency of recommendations for employment ADA.19 FY 1999 Actual INFORMATION TECHNICAL SERVICES To provide medically qualified employment candidates to State Service agencies. •Average number of business days to notify FY 1998 Actual To improve the efficiency/effectiveness of the group benefits enrollment process. Performance Measures or better u To provide the best health care and dental service plans to all state employees. Performance Measures (quarterly) u ($ Thousands) Funding and FTE Amounts: To improve the efficiency and effectiveness of the employee compensation plan. Performance Measures u life and disability. The program also manages the contract for an onsite employee child day care center; provides an employee assistance component, an employee wellness component, an occupational health component, and a reduced rate child day care referral component. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). Contact: William Parker, Assistant Director Phone: (602) 542-2250 A.R.S. 41-703, 41,711, 41-713, 41-798, 41-801 Program Mission: To provide business-enhancing information services to ADOA, state agencies, and Arizona citizens. PROGRAM SUMMARY EMPLOYEE GROUP BENEFITS Human Resources Division Contact: James Matthews, Assistant Director Phone: (602) 542-3644 A.R.S. 41-702, 38-651 to 38-654 Program Mission: To provide benefits that effectively compete with other employers’ benefits and contribute toward improving the welfare and lifestyle of state employees, retirees, and their families. Program Description: The Information Services program is responsible for providing information technology and networking services to state agencies. These types of services are typically host based processing, application development, system and technical support, voice, data and/or voice networking, all relevant security assessments, evaluation, provisioning, and consulting throughout the program’s six working sections. Services are charged back to the customer through a monthly billing process. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). Program Description: The Employee Group Benefits Program administers an employermaintained plan, which provides a variety of group insurance plans for employees. Plans currently offered include: medical, dental, life, accidental death and dismemberment, supplemental life, dependent Page 56 Department of Administration General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 1998 Actual Performance Measures FY 2001 Estimate 0.0 21,630.8 7,075.1 0.0 26,457.0 10,822.0 0.0 29,677.8 11,385.0 Federal Funds 0.0 0.0 0.0 Program Total 28,705.9 37,279.0 41,062.8 FTE Positions 214.3 218.3 218.3 This Program Contains the Following Subprograms: • Customer satisfaction on annual survey • Percent of scheduled time mainframe Customer Information Control System (CICS) and Batch capabilities are operable • Percent of online transactions processed in 5 seconds or less u contact with customer’s problem • Percent of support requests resolved within 48 hours after initial receipt 4 Arizona Telecommunications System 4 Information Security 4 Finance and Planning u SUBPROGRAM SUMMARY ADA.20.1 INFORMATION PROCESSING CENTER Contact: William Parker, Assistant Director Phone: (602) 542-2250 A.R.S. 41-702, 41-713 Performance Measures u Subprogram Description: • Percent of ISD’s enabling services ($ Thousands) FY 1999 Actual General Funds FY 2000 Estimate FY 2001 Estimate 0.0 0.0 0.0 Other Appropriated Funds Other Non Appropriated Funds Federal Funds 6,079.2 0.0 0.0 7,549.5 0.0 0.0 8,681.8 0.0 0.0 Program Total 6,079.2 7,549.5 8,681.8 FTE Positions 78.5 79.5 79.5 Subprogram Goals and Performance Measures: u 99.0 99.95 99.4 99.5 99.0 98.9 99.5 99.7 FY 1999 Actual FY 2000 Expected FY 2001 Expected 5.00 4.69 6.0 6.1 NA 99.0 99.1 99.2 NA 99.6 98 98.5 NA 98 98.0 98.5 FY 1999 Actual FY 2000 Expected FY 2001 Expected 5.53 5.54 5.8 5.9 2,500 2,531 2,800 3,000 91 100 95 96 FY 1998 Actual improving to at least 6.0, or by at least 0.1 (for those currently between 6.0 – 6.5), or by at least 0.01 (for those currently above 6.5) based on annual survey • Percent of ISD’s enhancing services improving to at least 5.8, or by at least 0.1 (for those currently between 5.8 – 6.5), or by at least 0.01 (for those currently above 6.5) based on annual survey • Percent of ISD enabling services achieving established monthly performance targets • Percent of ISD enhancing services achieving established monthly performance targets ADA.20.2 FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 100 100 NA NA 100 100 NA NA 100 100 NA NA 100 100 SUBPROGRAM SUMMARY ENTERPRISE APPLICATIONS Contact: William Parker, Assistant Director Phone: (602) 542-2250 A.R.S. 41-702, 41-713 Subprogram Mission: To provide information technology business solutions for the Arizona Department of Administration to enable our customers to achieve their business goals and objectives. Subprogram Description: Goal 1 To improve the operational effectiveness of the mainframe processing services. General Government 6.1 Goal 4 To assure ADOA customer needs are understood, serviced, and provided in a manner that meets or exceeds current quality expectations. Performance Measures Funding and FTE Amounts: 6.0 FY 1998 Actual To provide efficient and effective computing services, and a base of knowledge and experience which clients may draw upon to meet their information technology needs. The Information Processing Center (IPC) operates and maintains the computer processing platforms essential to the operation of ADOA, Arizona Department of Corrections, and the Arizona Health Care Cost Containment System, and several other agencies. The staff of the center provide (24 by 7) technical support and operations support to the membership of user agencies in addition to substantial number of regular machine monitoring and tuning duties. The facility housing the information processing center additionally houses the technical support staff of several Information Services subprograms, and is a major communications and monitoring facility for services being provided on a statewide basis. These services include both voice and data traffic. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). 5.82 Goal 3 To improve the responsiveness, content, and operational effectiveness of the Help Desk. • Customer satisfaction on annual survey • Number of calls answered monthly • Percent of calls resolved on the first call Subprogram Mission: FY 2001 Expected 5.45 FY 1998 Actual • Customer satisfaction on annual survey • Percent of scheduled system availability • Percent of calls resolved during first 4 Enterprise Applications FY 2000 Expected Goal 2 To improve the operational effectiveness of the midrange processing services. Performance Measures 4 Information Processing Center FY 1999 Actual The subprogram provides expertise to evaluate, develop, and implement the proper technologies and applications that address our Department of Administration Page 57 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Percent of RFS completed within 5% of customers business problems by providing the following services: Local Area Network (LAN) services and support, Arizona Financial Information Systems (AFIS) programming support, Human Resources Management System (HRMS) programming support, and database management services and support. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). the estimated hours • Percent of RFS completed within the customer’s required time frame • Percent of Human Resource Management System (HRMS) programs on-line services are available u FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,608.6 0.0 0.0 0.0 2,076.3 0.0 0.0 0.0 2,219.7 0.0 0.0 Program Total 1,608.6 2,076.3 2,219.7 FTE Positions 33.5 32.5 32.5 • Percent of AFIS, Salary Survey, and Benefits Information Tracking System (BITS) database availability • Percent of RFSs completed within 5% of estimated hours • Percent of RFSs completed correctly the first time server (shared file drives) available during prime time support • Percent of GroupWise available during prime time support • Percent of LAN to mainframe connectivity available during prime time support u • Percent of work requests completed by estimated target date • Percent of desktop software problems resolved within 15 minutes u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 95 98 98.5 NA 96.3 98 98.5 • Percent of Requests for Service (RFS) completed within 5% of the estimated time • Percent of RFSs completed correctly the first time • Percent of RFSs completed within the customer required time frame • Percent of AFIS programs on-line are available NA 96.3 98 98.5 FY 2000 Expected FY 2001 Expected FY 1998 Actual FY 1999 Actual NA NA 90 92 NA NA 90 92 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 85 90 NA 95 98 99 NA NA 90 92 • Percent of RFS completed correctly the NA 90 92 NA 98.8 99 99 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 100 99 99 NA NA 85 90 NA NA 98 99 Subprogram Mission: To provide full voice and data telecommunications services for all Arizona State Government agencies. 99 99.6 99 99 The Arizona Telecommunications System (ATS) subprogram is responsible for the overall management and support of common statewide voice and data communications services. The section operates out of two “core” sites located on the Phoenix capitol mall and Tucson State office campuses. This subprogram is the primary source for wide area networking services for all executive branch agencies. Agencies (on or off the mall) will be connected by highspeed digital circuits to the core location at 1510 W. Adams. ATS will place digital switching equipment necessary to support simultaneous voice, video, and data traffic over an ATM-based network in major agency locations statewide. The subprogram will develop and make available to its customers a state of the art Network Operations Center to provide monitoring and management capabilities, a customer help function, and the acquisition of network data for appropriate service level measurements. It will provide 24 hour a day, 7 day a week service monitoring to assist agencies with mission critical business needs. Three functions characterize the subprogram: Wide Area Network, Voice, and Network Operations. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). ($ Thousands) Funding and FTE Amounts: Goal 4 To provide the required services, support, and standards for automated systems necessary to ensure our customer’s success in providing payroll and human resources services to the employees and retirees of the State of Arizona. Performance Measures NA Subprogram Description: Goal 3 To provide the required standards, services, and support for automated systems necessary to ensure our customer’s success in providing financial services to the State of Arizona. Performance Measures u FY 1998 Actual Goal 2 To improve turnaround of work requests. Performance Measures 92 SUBPROGRAM SUMMARY ADA.20.3 ARIZONA TELECOMMUNICATIONS SYSTEM Contact: William Parker, Assistant Director Phone: (602) 542-2250 A.R.S. 41-702, 41-713 Goal 1 To improve availability of system hardware and software to ensure customers success in providing their required services to agencies. • Percent of Local Area Network (LAN) 90 Goal 5 To expand database management system availability. Performance Measures Subprogram Goals and Performance Measures: Performance Measures NA ($ Thousands) Funding and FTE Amounts: u NA FY 1998 Actual NA FY 1999 Actual 90.0 FY 2000 Expected FY 2001 Expected 98 99 FY 1999 Actual General Funds FY 2000 Estimate FY 2001 Estimate 0.0 0.0 0.0 Other Appropriated Funds Other Non Appropriated Funds Federal Funds 10,659.6 7,075.1 0.0 12,780.6 10,822.0 0.0 13,992.7 11,385.0 0.0 Program Total 17,734.7 23,602.6 25,377.7 FTE Positions 67.9 71.9 71.9 Subprogram Goals and Performance Measures: u Goal 1 To ensure high availability and accessibility to all first time Page 58 Department of Administration General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS systems for all Wide Area Network (WAN) customers. FY 1998 Actual Performance Measures • Customer satisfaction on annual survey • Percent of time WAN system facilities are accessible and available • Percent of time Internet system facilities are accessible and available u FY 1999 Actual FY 2000 Expected FY 2001 Expected completed within customers specified timeframe • Percent of repair orders completed within customer’s required time frame u 99.85 98.9 99.0 99.4 99.67 99.6 99.7 Federal Funds 0.0 0.0 0.0 Program Total 593.7 1,128.6 1,825.9 FTE Positions 10.0 10.0 10.0 FY 1999 Actual FY 2000 Expected FY 2001 Expected 6.30 6.05 6.15 6.25 99.9 99.85 99.92 99.94 compliance • Percent of budget approval notices distributed to PSAPs ADA.20.4 FY 1999 Actual FY 2000 Expected FY 2001 Expected 99 96.1 99.4 99.5 99 96.3 99.4 99.5 u Goal 1 To ensure State resources are protected from theft, destruction, or unauthorized modifications. FY 1998 Actual • Customer satisfaction on annual survey • Percent of authorized access • Percent reduction of reported crimes and FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 5.21 5.8 5.9 98.87 99.74 99.85 99.90 NA NA 35 40 loss claims from the previous year ADA.20.5 SUBPROGRAM SUMMARY FINANCE AND PLANNING Contact: William Parker, Assistant Director Phone: (602) 542-2250 A.R.S. 41-702, 41-713 Subprogram Mission: 100 100 100 100 To provide all financial and budgeting, charge-back billing, facilities, and a variety of administrative functions in support of the Information Services Division. 100 100 100 100 Subprogram Description: FY 1999 Actual FY 2000 Expected FY 2001 Expected The Finance and Planning subprogram is responsible for the administration of all division accounting and budgeting activities. It monitors the accuracy and timeliness of all financial reporting to departmental and divisional management. The subprogram processes transactions for services such as facilities maintenance and asset tracking, strategic and 3-Year Information Technology planning, and personnel and payroll support. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). SUBPROGRAM SUMMARY INFORMATION SECURITY Contact: William Parker, Assistant Director Phone: (602) 542-2250 A.R.S. 41-702, 41-713 Subprogram Mission: To provide technology to detect and react to unauthorized access to state resources and provide continued services to ensure that government agencies, employees, and the public can achieve their goals. Subprogram Description: This subprogram is responsible to our customers in helping to protect their work place, information, computer applications, and equipment. Some of the ways used to provide protection are: employee ID card access, keys, closed circuit television, computer and network system identifications. Working with the business application owners, Security Services provides access to AFIS and HRMS statewide business applications. They also perform computer and telephone security incident investigations and security awareness training. They are also responsible in helping our customers and their business units prepare business continuity, emergency action plans. (NOTE: Customer satisfaction measures, unless otherwise noted, are on a scale on 1-8 with 8 being the best rating). General Government Subprogram Goals and Performance Measures: Performance Measures FY 1998 Actual • Percent of PSAP budgets within statutory 0.0 1,825.9 0.0 98.8 Goal 4 To provide effective and efficient administrative services to the 9-1-1 public safety answering points (PSAP) throughout Arizona. Performance Measures 0.0 1,128.6 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1998 Actual • Percent of new customer service orders 0.0 593.7 0.0 5.9 Goal 3 To improve delivery of voice, video, and data communications. Performance Measures FY 2001 Estimate 5.8 accessible and available u FY 2000 Estimate 5.50 FY 1998 Actual • Customer satisfaction on annual survey • Percent of time voice system facilities are FY 1999 Actual 5.87 Goal 2 To improve delivery of voice communications, and all related services and support activity. Performance Measures ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 2,689.7 0.0 0.0 0.0 2,922.0 0.0 0.0 0.0 2,957.7 0.0 0.0 Program Total 2,689.7 2,922.0 2,957.7 FTE Positions 24.4 24.4 24.4 Subprogram Goals and Performance Measures: u Goal 1 To provide timely and accurate charge-back billing and collection services to our customers. Performance Measures • Customer satisfaction on annual survey • Percent of delinquent monthly billings • Percent billing inaccuracies Department of Administration FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 5.86 5.96 6.06 10 2 5 5 20 4 5 3 Page 59 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 To provide ADOA customers with a combined, user friendly, automation and telecommunications billing, invoicing and reporting system. FY 1998 Actual Performance Measures • Customer satisfaction rating u Page 60 FY 1999 Actual NA u u u u 7.0 FY 2000 Expected FY 2001 Expected 7.2 7.3 u Department of Administration General Government 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY Goal 2 To increase client satisfaction. OFFICE OF ADMINISTRATIVE HEARINGS •Percent of agency acceptance of findings of fact and conclusions of law (excluding recommended order) without modification •Percent of agency acceptance of findings of fact and conclusions of law (including recommended order) without modification •Percent of OAH decisions contrary to original agency position •Percent of agency acceptance of contrary OAH decision Percent of agency rejection of OAH • decisions •Percent of cases reheard Agency/Program Mission: To contribute to the quality of life of the State of Arizona by fairly and impartially hearing the contested matters of our fellow citizens arising out of State regulation. Agency/Program Description: This agency commenced operation January 1, 1996. Previously, administrative hearings have been conducted "in-house" in each respective State agency or occupational board. The creation of the Office of Administrative Hearings as a separate agency charged with providing administrative law judges has interjected increased professional detachment and physical distance to ensure confidence in the independence and fairness of the administrative hearings. •Percent of cases appealed to Superior Court •Percent of evaluations rating the ALJ FY 1999 Actual FY 2000 Estimate 1,275.0 850.3 35.0 1,250.9 865.8 35.0 0.0 159.0 159.0 1,422.9 2,319.3 2,310.7 Capital Funds 0.0 29.5 0.0 Agency Total 1,422.9 2,348.8 2,310.7 FTE Positions 24.0 34.0 34.0 Operating Funds Subtotal excellent or good in explaining the hearing process •Percent of evaluations rating the ALJ excellent or good in the use of clear and neutral language •Percent of evaluations rating the ALJ excellent or good in impartiality •Percent of evaluations rating the ALJ excellent or good in dealing with the issues of the case •Percent of evaluations rating the Office excellent or good in sufficient space •Percent of evaluations rating the Office excellent or good in providing freedom from distractions •Percent of evaluations rating the staff excellent or good in responding promptly and completely to questions •Percent of evaluations rating the staff excellent or good in courteous treatment FY 2001 Estimate 613.9 764.6 44.4 Federal Funds FY 1999 Actual FY 2000 Expected FY 2001 Expected 96 97 95 95 86 91 90 90 20 25 25 25 75 80 80 80 2 1 1 1 2 1 1 1 4 3 3 3 99 98 99 99 97 97 98 99 97 97 98 99 95 95 96 97 95 95 95 96 91 91 92 93 94 93 94 95 94 95 96 97 94 97 97 98 excellent or good in attentiveness •Percent of evaluations rating the ALJ ($ Thousands) Funding and FTE Summary: General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1998 Actual Performance Measures HGA Cliff Vanell, Director Contact: Cliff J. Vanell, Director (602) 542-9826 A.R.S. 41-1091.01 u u u u u u Agency/Program Goals and Performance Measures: u Goal 1 To conduct hearings in a timely fashion. Performance Measures •Average number of days from hearing request to hearing scheduling (days) •Average number of days from hearing scheduling to first scheduled hearing (days) •Average number of days from the first scheduled hearing to the conclusion of the hearing (days) •Average number of days from the conclusion of the hearing to transmission of the decision to the agency (days) •Average length of delay (in days) from first hearing date to conclusion of the case due to continuances •Average length of a single continuance [measured by first continuances only (in days) •Cases docketed •Hearings held •New cases docketed to cases concluded •Hearings conducted by contract administrative law judges General Government FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 12 11 7 7 61 55 45 45 17 12 11 11 14 14 14 13.0 68 72 72 72 56 61 60 60 2,498 3,323 5,723 5,723 1,507 1,844 3,284 3,284 1:.94 1:.88 1:1 1:1 0 0 0 0 Office of Administrative Hearings Page 61 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Summary: AGENCY SUMMARY ATTORNEY GENERAL - DEPARTMENT OF LAW AGA Janet Napolitano, Attorney General Contact: Constance E. Kohl, Chief Director of Administrative Operations (602) 542-8046 FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY 2000 Estimate FY 2001 Estimate 24,717.7 17,670.7 15,619.8 4,360.3 25,409.5 22,596.1 9,391.2 7,256.3 25,902.8 22,845.1 9,001.0 5,286.0 62,368.5 64,653.1 63,034.9 Agency Mission: Capital Funds 0.0 0.0 0.0 To provide comprehensive legal protection to the citizens of Arizona and quality legal services to the agencies of the State of Arizona. Agency Description: Agency Total 62,368.5 64,653.1 63,034.9 FTE Positions 774.1 806.9 806.9 Agency Goals and Key Performance Measures: The Office of the Attorney General was created by Article V, Section I of the Arizona constitution. The Attorney General is an elected position and holds office for a four-year term. Powers of the Attorney General are conferred by the Arizona constitution or by statute. The fundamental obligation of the Attorney General is to act as legal advisor to all state agencies except those few exempted by law. Additionally, primary responsibilities include prosecuting and defending proceedings in which the state has an interest and to render written opinions upon questions of law. FY 2000 Estimate •Percentage of average Arizona FY 1999 NA FY 2000 10.5 10.5 applications transferred onto Y2K compliant system •Percent of personal computers updated to operate Y2K compliant applications FY 1998 FY 1999 FY 2000 <3 80 100 NA 20 80 100 NA 6,816.7 8,044.5 8,025.9 Ø CHILD AND FAMILY PROTECTION DIVISION 1,324.1 3,217.7 1,728.5 AGENCY COUNSEL DIVISION Ø CIVIL DIVISION RIGHTS AND PUBLIC Ø CIVIL ADVOCACY DIVISION 9,792.1 11,115.9 11,478.5 Agency Counsel Division 12,794.3 10,431.8 10,239.5 20,673.0 17,762.9 17,660.5 10,968.3 14,080.3 13,902.0 Capital Funds 0.0 0.0 0.0 Agency Total 62,368.5 64,653.1 63,034.9 AGA.1 FY 2001 NA COUNSEL Ø AGENCY DIVISION Ø CRIMINAL DIVISION Ø CENTRAL ADMINISTRATION FY 2001 Goal 2 To apply information technology to establish a system necessary to provide adequate information regarding personnel productivity and future requirements while improving the efficiency and effectiveness of the Office. •Percent of current data base FY 2001 Estimate FY 1998 Attorney General salaries below market as compared to largest Arizona public law firms Key Performance Measures ($ Thousands) FY 1999 Actual Goal 1 To provide an incentive to hire and retain attorneys by offering a salary comparable to other major public law firms. Key Performance Measures u To accomplish these responsibilities, the Attorney General has reorganized the Department of Law into seven divisions. These divisions are the Agency Counsel Division, the Child and Family Protection Division, the Civil Division, the Civil Rights and Public Advocacy Division, the Criminal Division, the Administrative Operations Division, and Administration. Each division is further organized into sections, which specialize in a particular area of practice. Agency Summary: u PROGRAM SUMMARY Contact: Gale Garriott, Division Chief Counsel Phone: (602) 542-8351 A.R.S. 41-191 Program Mission: To provide the best possible legal counsel to the State of Arizona, including a variety of agencies, boards, commissions, and committees. Program Description: The Agency Counsel Division is responsible for providing day-today legal services in specific areas of civil law for over 125 state entities. These services include, among other things, representation before administrative and judicial tribunals, negotiating disputed matters, reviewing and drafting legal documents, writing opinions, and providing legal advice upon request. Page 62 Attorney General - Department of Law General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds u ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate FY 2001 Estimate 3,883.4 2,933.3 0.0 4,077.1 3,942.3 25.1 4,158.4 3,867.5 0.0 Federal Funds 0.0 0.0 0.0 Program Total 6,816.7 8,044.5 8,025.9 FTE Positions 123.5 132.5 132.5 This Program Contains the Following Subprograms: Goal 1 To improve agency client satisfaction by increasing communication between the Section and the client agency. Performance Measures • Client planning meetings • Informational meetings u 4 Administrative Law • Training sessions 4 Bankruptcy and Collection Enforcement u 4 Natural Resources AGA.1.1 • Standard form contracts • Contracts reviewed u SUBPROGRAM SUMMARY ADMINISTRATIVE LAW Contact: Tom McClory, Section Chief Counsel Phone: (602) 542-8320 A.R.S. 41-191 • Lobbyist actions initiated • Campaign finance actions initiated To provide general legal services to over 75 state agencies in order to assist them in accomplishing their missions by advising and counseling; drafting and reviewing legislation, contracts, leases, rules, and opinions; and litigating lawsuits and administrative matters. Subprogram Description: This Section consists of units of attorneys whose principal assignments focus on specific areas of law. In addition, the Section provides day-to-day legal services to a number of the departments, boards and commissions. The general day-to-day services include advising and counseling; writing opinions; representation in lawsuits, administrative hearings and other contested matters; drafting and reviewing legislation, contracts, leases, bonds, and other miscellaneous legal documents; and reviewing for certification rules promulgated by client agencies. Its major areas of expertise are administrative law, employment law, and procurement law. The Section is divided into three units: Procurement and Contracts Unit, Employment Unit, and a Tucson Unit. In addition, lawyers within the Section may be assigned special projects, including rule review, Inter-Agency Service review, campaign finance enforcement, and lobbyist report enforcement. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,463.6 672.7 0.0 0.0 1,538.0 732.1 0.0 0.0 1,568.7 745.8 0.0 0.0 Program Total 2,136.3 2,270.1 2,314.5 FTE Positions 34.2 Subprogram Goals and Performance Measures: General Government 35.2 20 20 20 20 60 60 60 60 FY 1998 Actual 35.2 FY 1999 Actual 4 FY 1998 Actual FY 2000 Expected 5 FY 2001 Expected 4 4 FY 1999 Actual FY 2000 Expected FY 2001 Expected 1 1 1 1 1,574 737 750 750 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 0 0 10 10 55 127 75 125 SUBPROGRAM SUMMARY AGA.1.2 BANKRUPTCY AND COLLECTION ENFORCEMENT Contact: Tracy Essig, Section Chief Counsel Phone: (602) 542-8382 A.R.S. 41-191.03 Subprogram Mission: To collect all debts, both in-state and nationally, owed to the State of Arizona. Subprogram Description: The Section represents approximately 41 different state agencies, boards, and councils in the collection of debts owed to them. The Section is funded from a statutory percentage of its collections and operations are limited to a spending cap set by the Legislature. During the last six years, the Section's real cost of collection has ranged from 16% - 23% of every dollar collected. The costs of such collections in the private sector would be 33% - 58%. There are approximately 2,000 open bankruptcy files, plus scores of state court collection cases. ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: FY 2001 Expected Goal 4 To increase efforts in performing Attorney General program duties. Performance Measures Subprogram Mission: FY 2000 Expected Goal 3 To timely review increasing numbers of contracts submitted by client agencies. Performance Measures 4 Tax FY 1999 Actual Goal 2 To meet increasing client demands for representation at regulatory hearings. Performance Measures 4 Education and Health FY 1998 Actual FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,401.9 0.0 0.0 0.0 2,042.4 0.0 0.0 0.0 1,930.6 0.0 0.0 Program Total 1,401.9 2,042.4 1,930.6 FTE Positions 27.0 35.0 35.0 Subprogram Goals and Performance Measures: Attorney General - Department of Law Page 63 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u FY 1998 Actual Performance Measures • Dollars collected (in thousands) • Cases opened • Dollars transferred to Model Court FY 1999 Actual 9,052.8 11,670.9 FY 2000 Expected FY 2001 Expected u u Federal Funds 0.0 0.0 0.0 NA 1,264.1 2,000 1,668.5 Program Total 916.6 1,231.6 1,256.2 FTE Positions 19.9 19.9 19.9 FY 1998 Actual FY 1999 Actual FY 2000 Expected 6 AGA.1.3 Subprogram Goals and Performance Measures: u FY 2001 Expected 8 Goal 1 To improve agency client satisfaction by increasing communication between the Section and client agencies and providing additional training to client agencies on legal topics. 10 FY 1998 Actual FY 1999 Actual 35 36 • Legal training sessions conducted FY 2000 Expected FY 2001 Expected 38 40 u FY 1998 Actual FY 1999 Actual NA 181 FY 2001 Expected 143 143 u 10 FY 1999 Actual NA FY 2000 Expected FY 2001 Expected 15 15 505 FY 2000 Expected FY 2001 Expected 550 550 Goal 3 To continue to provide legal representation in an increasing number of lawsuits, administrative hearings, contested hearings, and other matters involving the client agencies. SUBPROGRAM SUMMARY FY 1998 Actual Performance Measures EDUCATION AND HEALTH Contact: Lynne Adams, Section Chief Counsel Phone: (602) 542-8323 A.R.S. 41-191 NA FY 1998 Actual • Contracts reviewed FY 2000 Expected FY 1999 Actual Goal 2 To review in a timely fashion the increasing number of contracts submitted by client agencies. Performance Measures Goal 4 To reduce caseload on attorneys and collectors. • Cases per person (attorneys and collectors) 393.7 862.5 0.0 2,000 Goal 3 To increase the number of client agencies represented by the Section. Performance Measures 386.0 845.6 0.0 11,500 Performance Measures • Number of client agencies 368.7 547.9 0.0 2,000 NA Performance Measures FY 2001 Estimate 11,500 FY 1998 Actual • Seminars attended FY 2000 Estimate 1,991 Goal 2 To maintain and enhance the reputation of the Section by participating in national and local seminars and conventions, and maintain an active presence in local and national courts. Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1999 Actual NA program (in thousands) u ($ Thousands) Funding and FTE Amounts: Goal 1 To collect funds sufficient to pay Section operations, fund the Model Court program, and revert excess funds to the State general fund. • Lawsuits, administrative hearings, FY 1999 Actual NA 478 FY 2000 Expected FY 2001 Expected 500 525 contested hearings, and other agency matters handled u Subprogram Mission: To provide high quality, low cost legal services to our client agencies and their officers to assist them in accomplishing their responsibilities and objectives. Goal 4 To work with client agencies in developing legislation that meets the needs of the agencies. FY 1998 Actual Performance Measures • Legislative matters developed or overseen FY 1999 Actual NA 50 FY 2000 Expected FY 2001 Expected 55 55 Subprogram Description: The Section was formed in FY1999 and is comprised of two units: Education Unit and Health Services Unit. The attorneys and staff in each unit provide day-to-day legal services to the Department of Health Services and its numerous divisions and bureaus (including the Arizona State Hospital, the Division of Behavioral Health Services, and the Bureau of Emergency Medical Services), the Department of Education and its divisions, the School Facilities Board, and the Charter School Board. Those legal services include advising and counseling; representation in lawsuits, administrative hearings and other contested matters; drafting and reviewing legislation, contracts and other legal documents; and reviewing for certification rules promulgated by client agencies. AGA.1.4 SUBPROGRAM SUMMARY NATURAL RESOURCES Contact: Diane Hienton, Section Chief Counsel Phone: (602) 542-1401 A.R.S. 41-191 Subprogram Mission: To provide quality, timely, and effective legal services to our client agencies in furtherance of their goals in a manner consistent with the legal responsibilities of the Office of the Attorney General and the highest standards of our profession. Subprogram Description: The Section provides a full range of legal services to state agencies and boards and commissions involved with the sale, leasing and management of state trust lands and with the management of state parks and recreation programs. Services provided include representation in litigation cases, legal assistance in urban land disposition projects, negotiation and documentation of land acquisitions, determination of applicability of environmental Page 64 Attorney General - Department of Law General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Monies recovered and/or saved to regulations to state lands, and day-to-day advice and counsel. Because services provided are in support and of defense of large dollar cases, the Section consistently earns and saves the State substantial sums of money in conjunction with its client agencies. AGA.2 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds 986.9 1,034.4 1,055.0 Other Appropriated Funds Other Non Appropriated Funds Federal Funds 194.4 0.0 0.0 201.4 25.1 0.0 205.4 0.0 0.0 Program Total 1,181.3 1,260.9 1,260.4 FTE Positions 21.0 21.0 21.0 FY 1998 Actual saved (in millions) • Satisfaction rating on client survey AGA.1.5 PROGRAM SUMMARY Contact: Noreen Sharp, Division Chief Counsel Phone: (602) 542-1645 A.R.S. 41-191 Program Mission: To provide the Department of Economic Security (DES) with high quality and timely legal advice on all matters affecting the welfare of children and families. FY 1999 Actual Program Description: FY 2000 Expected FY 2001 Expected 39.2 17.0 17.0 17.0 100 100 80 80 The Division is responsible for providing all legal services to the Department of Economic Security (DES). These legal services are provided in the areas of aging and community services, benefits and medical eligibility, child abuse and neglect, child support, developmental disabilities, employment and rehabilitation services, and general counsel. SUBPROGRAM SUMMARY The Department of Economic Security is predominantly responsible for the budget of this Division. TAX Contact: Patrick Irvine, Section Chief Counsel Phone: (602) 542-8384 A.R.S. 41-191 FY 1999 Actual To provide effective legal services to state agencies regarding their authority and duty to impose a wide variety of state taxes. Subprogram Description: While the Arizona Department of Revenue is considered the Section's major client, other state agencies with tax collection responsibilities such as the Department of Transportation are represented as well. The Section is composed of four units: sales tax, income tax, property tax, and motor carrier and fuel tax. The Section's monetary results are based upon the successful litigation of tax cases, some of which involve extremely large dollar amounts. The disposition of these large dollar cases can cause the savings to the State to vary significantly from year to year. General Funds Other Appropriated Funds Other Non Appropriated Funds 1.4 3,202.7 1,728.5 3,217.7 1,728.5 FTE Positions 26.0 30.0 30.0 This Program Contains the Following Subprograms: 4 Child Support Enforcement 4 Des General Counsel 4 Protective Services 1,064.2 116.4 0.0 1,118.7 120.8 0.0 1,141.0 123.2 0.0 AGA.2.1 Federal Funds 0.0 0.0 0.0 Program Total 1,180.6 1,239.5 1,264.2 FTE Positions 21.4 21.4 21.4 Subprogram Goals and Performance Measures: General Government FY 2000 Expected SUBPROGRAM SUMMARY CHILD SUPPORT ENFORCEMENT Contact: Kim Gillespie, Section Chief Counsel Phone: (602) 542-9670 A.R.S. 41-191 Subprogram Mission: To provide quality legal services to the Division of Child Support Enforcement, which is a division within the Department of Economic Security, in support of its mission to provide effective and fair child support services to the families of Arizona. Goal 1 To provide effective legal services to our client agencies. FY 1999 Actual 0.0 0.0 0.0 1,324.1 FY 2001 Estimate FY 1998 Actual 0.0 15.0 0.0 Federal Funds FY 2000 Estimate Performance Measures FY 2001 Estimate Program Total FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds 20.5 1,302.2 0.0 FY 2000 Estimate 4 Des Hearings, Trials and Personnel ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: Subprogram Mission: u 8,000 Child and Family Protection Division Goal 1 To provide quality, timely and effective legal services to our client agencies in furtherance of their goals. • Monies recovered, generated and/or 8,000 CHILD AND FAMILY PROTECTION DIVISION Subprogram Goals and Performance Measures: Performance Measures 7,500 ($ Thousands) Funding and FTE Amounts: u 9,000 various sources of State funding (in thousands) FY 2001 Expected Subprogram Description: Attorney General - Department of Law Page 65 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Section attorneys represent the Division of Child Support Enforcement (DCSE) within the Department of Economic Security (DES). DCSE has over 700 employees and over 260,000 child support cases. The Section attorneys and staff are located in nine different offices across Maricopa County and across the state. Most of these employees are in the Operations Unit and are co-located with DCSE staff in various local offices. This Unit receives a high volume of litigation case referrals from DCSE and is actually integrated into the child support enforcement case production line. The two agencies have a unique and close working relationship. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: The remaining Section attorneys and staff are assigned to the Policy and Procedure Unit, which provides general policy advice and training to DCSE, as well as legal advice and representation in appeals, bankruptcy cases, and complex cases. u The Department of Economic Security is responsible for the budget of this Section. • Procurement matters received • Procurement matters resolved ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 To increase the number of child support orders established on cases referred by DCSE. FY 1998 Actual Performance Measures • Number of child support orders required • Number of new child support orders FY 1999 Actual Goal 1 To provide advice on procurement matters. Performance Measures u FY 1999 Actual ($ Thousands) Funding and FTE Amounts: FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 75 100 NA NA 75 100 Goal 2 To measure the number of non-procurement matters opened and closed annually. Performance Measures • Matters received • Matters resolved FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 200 400 NA NA 170 320 SUBPROGRAM SUMMARY AGA.2.3 DES HEARINGS, TRIALS AND PERSONNEL Contact: Rene Rebillot, Section Chief Counsel Phone: (602) 542-1645 A.R.S. 41-191 Subprogram Mission: FY 2000 Expected FY 2001 Expected 5,067 5,787 6,200 6,500 5,067 5,787 6,200 6,500 established To provide effective legal representation for the Department of Economic Security (DES) in litigation and personnel matters and deter fraud by prosecuting persons who attempt to defraud the State of Arizona in DES programs. Subprogram Description: AGA.2.2 SUBPROGRAM SUMMARY DES GENERAL COUNSEL Contact: Lisa Glow, Section Chief Counsel Phone: (602) 542-1645 A.R.S. 41-191 Subprogram Mission: To assist the Department of Economic Security (DES) in establishing and standardizing policy throughout that agency. Subprogram Description: The Section provides overall legal representation to DES in the general areas of legislation, federal waiver applications, rules and procedures, privatization, procurement and major litigation (including class actions). DES is the sole recipient of these legal services. The Department of Economic Security is responsible for the budget of this Section. The Section is comprised of the Civil Unit and the Criminal Unit. The Civil Unit represents DES in court and administrative proceedings and provides legal representation in civil collection litigation to collect debts owed to DES; administrative and court appeals from DES decisions and all employee personnel matters which include hearings, appeals and legal advice. The Criminal Unit prosecutes individuals, contractors and entities who attempt to defraud the State of Arizona in all DES programs. The Department of Economic Security is responsible for the budget of this Section. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: Page 66 Attorney General - Department of Law General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u FY 1998 Actual Performance Measures • Administrative decision matters received • Administrative decision matters resolved u • Number of preliminary protective Goal 1 To provide quality legal representation to DES in administrative decision matters. FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 578 600 600 245 531 560 560 Goal 2 To improve statewide prosecution of fraud committed against DES in order to deter fraud in DES programs. FY 1998 Actual Performance Measures • Fraud cases filed 462 • Cases filed outside Maricopa County AGA.2.4 FY 1999 Actual FY 2000 Expected FY 2001 Expected 470 470 457 111 158 160 160 SUBPROGRAM SUMMARY PROTECTIVE SERVICES Contact: Tracy Wareing, Section Chief Counsel Phone: (602) 542-1645 A.R.S. 41-191 NA 445 480 Goal 2 To assist DES in establishing permanent living situations for children by providing legal services and representation in all stages of judicial proceedings and that comply with "Model Court" time frames for new cases. FY 1998 Actual Performance Measures • Number of dependencies established • Number of reunifications achieved • Number of guardianships achieved • Number of adoptions achieved • Number of terminations achieved FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 2,600 2,800 NA NA 936 1,008 NA NA 442 476 NA NA 520 560 NA NA 312 336 PROGRAM SUMMARY CIVIL DIVISION Civil Division To assist in the public goal of achieving permanency for children by providing effective, efficient, and timely legal representation to the Department of Economic Security (DES) in support of Child Protective Services. Subprogram Description: The Section represents the DES in all aspects of Child Protective Services, including dependency, guardianship, and termination of parental rights cases. Laws 1998, Chapter 276 made changes to the judicial hearing process in order to move children out of foster care faster. The new law requires a preliminary protective hearing process that was studied in a pilot project in Pima County called the Model Court Project. The hearings must be held within five to seven working days after the child is removed from the home by DES. The Model Court process also requires interested parties to meet before that preliminary protective hearing to see if agreement can be reached on placement and care of a child. The Department of Economic Security is predominantly responsible for the budget of this Section. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 20.5 1,302.2 0.0 1.4 0.0 15.0 0.0 3,202.7 0.0 0.0 0.0 1,728.5 Program Total 1,324.1 3,217.7 1,728.5 FTE Positions 26.0 30.0 30.0 Subprogram Goals and Performance Measures: FY 1998 Actual FY 1999 Actual Contact: Tom Prose, Division Chief Counsel Phone: (602) 542-7667 A.R.S. 41-191 Program Mission: To provide high-quality legal representation at the lowest price to the State of Arizona, its agencies, officers, and employees when acting within the scope of their employment. Program Description: The Civil Division consists of attorneys and support staff whose principal assignments focus them on specific areas of civil law. In addition, the program provides day-to-day legal services to a number of the departments, boards, and commissions of the State of Arizona. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds 1,003.0 8,789.1 0.0 FY 2000 Estimate 1,052.1 10,063.8 0.0 FY 2001 Estimate 1,073.1 10,405.4 0.0 Federal Funds 0.0 0.0 0.0 Program Total 9,792.1 11,115.9 11,478.5 FTE Positions 167.0 172.0 175.0 This Program Contains the Following Subprograms: 4 Licensing and Enforcement 4 Liability Management 4 Transportation Goal 1 To assist DES in protecting children from abuse and neglect by providing legal services and representation compliant with the timeframes established in "Model Court" statutes. Performance Measures u AGA.3 Subprogram Mission: u NA hearings within five to seven days of taking custody FY 2000 Expected FY 2001 Expected AGA.3.1 SUBPROGRAM SUMMARY LICENSING AND ENFORCEMENT Contact: Montgomery Lee, Section Chief Counsel Phone: (602) 542-1610 A.R.S. 41-191 Subprogram Mission: General Government Attorney General - Department of Law Page 67 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS constitutional law violations. In addition, this Section defends the State against civil rights charges brought by prisoners and employees' wrongful discharge lawsuits. To protect the citizens of Arizona by providing quality, timely and efficient legal service to client regulatory agencies. Subprogram Description: FY 1999 Actual General Funds FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,003.0 804.4 0.0 0.0 1,052.1 994.9 0.0 0.0 1,073.1 1,153.5 0.0 0.0 Program Total 1,807.4 2,047.0 2,226.6 FTE Positions 34.0 34.0 37.0 • Client agencies served • Board, commission, and department FY 1999 Actual FY 2000 Expected FY 2001 Expected 38 39 40 40 478 500 510 510 Goal 2 To provide quality litigation services to client regulatory agencies. FY 1998 Actual Performance Measures • Administrative hearings conducted • Briefs, motions, pleadings, and other legal documents filed AGA.3.2 FY 1999 Actual FY 2000 Expected FY 2001 Expected 456 500 550 600 780 800 825 850 SUBPROGRAM SUMMARY LIABILITY MANAGEMENT Contact: Deborah Spinner, Section Chief Counsel Phone: (602) 542-4951 A.R.S. 41-191 Program Total 6,080.8 6,711.0 6,848.5 FTE Positions 106.0 106.0 106.0 Goal 1 To provide quality legal services that are more efficient and less costly than outside legal counsel (AAG = Attorney General's Office and OSC = Outside Counsel). FY 1998 Actual AAG • Average months in suit: - per tort lawsuitOSC • Average billable hours: - per tort lawsuitAAG • Average billable hours: - per tort lawsuitOSC • Average billable hourly: - rate per tort lawsuit-AAG • Average billable hourly: - rate per tort lawsuit-OSC AGA.3.3 FY 1999 Actual FY 2000 Expected FY 2001 Expected 15 16 15 15 31 27 30 30 151 140 150 160 840 1,479 800 800 66 67 65 65 100 105 105 105 SUBPROGRAM SUMMARY Subprogram Mission: To assist Arizonans in obtaining efficient and safe transportation by providing prompt and quality legal services to the Arizona Department of Transportation, and to protect Arizonans by providing prompt and quality legal services to the Arizona Department of Public Safety. Subprogram Description: Subprogram Mission: To provide quality, timely, and efficient representation of the State by defending liability lawsuits and meeting the State Risk Managers need for related legal services. Subprogram Description: Pursuant to State law, the Attorney General's Office, with funds appropriated to the Department of Administration, provides for the defense of lawsuits against the State either through the office or by the appointment of outside legal counsel. The Insurance Defense Section represents the State of Arizona against charges of negligence involving personal injuries, property damage and Page 68 0.0 6,848.5 0.0 0.0 TRANSPORTATION Contact: Richard Rice, Section Chief Counsel Phone: (602) 542-1680 A.R.S. 41-191 meetings attended u 0.0 6,711.0 0.0 0.0 • Average months in suit: - per tort lawsuit- Goal 1 To provide quality, timely, and efficient legal services to client regulatory agencies. FY 1998 Actual 0.0 6,080.8 0.0 0.0 Performance Measures Subprogram Goals and Performance Measures: Performance Measures FY 2001 Estimate Other Appropriated Funds Other Non Appropriated Funds Federal Funds u FY 1999 Actual u FY 2000 Estimate Subprogram Goals and Performance Measures: ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: The Section represents a multitude of regulatory agencies. The attorneys in this Section represent, advise, and practice before agencies such as the Accountancy Board, Chiropractic Board, Dental Board, Medical Examiners Board, Department of Liquor Licenses and Control, Registrar of Contractors, and other agencies which license professions, occupations, or businesses. The legal services provided by this Section include: advising and counseling; writing legal opinions; initiating and defending lawsuits and appeals; conducting administrative hearings and other contested matters; drafting and reviewing bonds, contracts, forms, and other legal documents; and assisting client agencies in drafting rules, policies, and procedures. The Transportation Section provides a variety of legal services to the Arizona Department of Transportation (ADOT) involving condemnation actions and construction contracts to expand state highways, procurement contracts, personnel matters, and other ADOT litigation matters and day to day advice on various legal matters. The Section also represents the Motor Vehicle Division (MVD) of ADOT in licensing appeals (admin per se, implied consent, etc.) and advises MVD on matters concerning driver's licenses, registrations, titles, motor carrier inspections, audits and enforcement, and various other day to day legal matters. The section also advises and represents the Arizona Department of Public Safety in criminal issues, licensing matters, contract and personnel issues, record requests, and day to day legal advice. Attorney General - Department of Law General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate FY 2001 Estimate 0.0 1,903.9 0.0 0.0 2,357.9 0.0 0.0 2,403.4 0.0 Federal Funds 0.0 0.0 Program Total 1,903.9 FTE Positions 27.0 General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1999 Actual Performance Measures • Number of days to review contracts and intergovernmental agreements 5,129.1 4,001.7 122.3 5,231.4 4,070.7 0.0 0.0 Federal Funds 1,688.9 1,178.7 937.4 2,357.9 2,403.4 Program Total 12,794.3 10,431.8 10,239.5 32.0 32.0 FTE Positions 182.8 182.8 182.8 u This Program Contains the Following Subprograms: FY 1999 Actual 1-4 4 Civil Rights and Conflict Resolution FY 2000 Expected 2 FY 2001 Expected 1-2 1 • Projects identified as needing early FY 1998 Actual FY 1999 Actual 22 30 FY 2000 Expected FY 2001 Expected 38 45 involvement u Goal 3 To accelerate property acquisition for highway expansion by resolution of cases prior to filing complaint. Performance Measures • Cases settled prior to complaint filed AGA.4 FY 1998 Actual FY 1999 Actual 0 8 4 Consumer Protection and Advocacy 4 Economic Competition Unit 4 Environmental Enforcement Goal 2 To have earlier involvement on ADOT projects and programs to avoid claims and suits. Performance Measures FY 2001 Estimate 4,879.3 1,974.5 4,251.6 Goal 1 To provide timely legal services to clients. FY 1998 Actual FY 2000 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: FY 1999 Actual SUBPROGRAM SUMMARY AGA.4.1 CIVIL RIGHTS AND CONFLICT RESOLUTION Contact: Bruna Pedrini, Section Chief Counsel Phone: (602) 542-4192 A.R.S. 41-191, 41-1401 Subprogram Mission: FY 2000 Expected FY 2001 Expected 15 20 PROGRAM SUMMARY CIVIL RIGHTS AND PUBLIC ADVOCACY DIVISION Civil Rights and Public Advocacy Division Contact: Lee Stein, Division Chief Counsel Phone: (602) 542-3881 A.R.S. 41-191 Program Mission: To use the discretionary power of the Office of the Attorney General in both the civil and criminal arenas to pursue those who prey upon the public and threaten the economic and environmental well-being of all Arizonans. Program Description: The Division's major duties are to enforce the civil rights, environmental, consumer protection and antitrust laws in a largely pro-active manner. The Division has administrative, civil and criminal functions. While most of the work of the Division involves using the Attorney General's independent authority to pursue wrongdoing, the Division does have some client representation duties, including representing the Arizona Department of Environmental Quality, Arizona Game and Fish, the Department of Agriculture, the Department of Real Estate, the Securities Division of the Arizona Corporation Commission, the Arizona Department of Insurance, and the Department of Banking. To enforce civil rights laws and provide dispute resolution services for the people of Arizona. Subprogram Description: The Section has the jurisdiction to enforce state and federal statutes that prohibit discrimination in employment, voting, public accommodations, and housing. The Section investigates, litigates, and resolves civil rights complaints pursuant to its mandate under the Arizona Civil Rights Act, A.R.S. section 41-1401 et. seq., and through cooperative work sharing agreements with the Equal Employment Opportunity Commission, the Department of Housing and Urban Development, and the Department of Education Office of Civil Rights. The Section also conducts surveys and inquiries and publishes reports to highlight civil rights issues in the State of Arizona. The Section brings about voluntary compliance with civil rights laws through the timely, appropriate resolution of complaints and through public education and outreach programs. In addition, working with the Arizona Civil Rights Advisory Board, the Section provides policy guidance and assistance by holding public hearings and forums to address matters affecting the civil rights of Arizonans, producing periodic reports, and reviewing and/or proposing legislation affecting civil rights. The Section provides conflict resolution services statewide, including mediation, facilitation, conciliation, facilitated rulemaking, fact-finding conferences, and training. The Section's mediation programs include child welfare, civil rights, youth/gang, truancy, victim-offender, and other court and agency programs. The Section also has comprehensive school violence prevention and intervention programs and services. In addition, the Section provides education and outreach in the areas of conflict resolution, hate crimes, and diversity. The civil rights staff of the Section is composed of lawyers, compliance officers, support personnel, and interns. The conflict resolution staff of the Section is composed of lawyers, program General Government Attorney General - Department of Law Page 69 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS coordinators, support personnel, volunteer mediators, and interns. The Section has offices in Phoenix, Tucson, and Yuma. To engage in civil enforcement of financial and consumer fraud cases, advocacy, and public education on consumer protection issues with an emphasis on fraud and abuse concerns of the elderly, as well as to provide representation in judicial and administrative cases, legal advice and assistance in legislative and rule-making matters to client state agencies. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds 1,625.3 1,707.0 1,741.0 Other Appropriated Funds Other Non Appropriated Funds Federal Funds 129.4 25.2 1,049.5 134.2 0.0 566.4 136.9 0.0 475.6 Program Total 2,829.4 2,407.6 2,353.5 FTE Positions 51.0 51.0 51.0 Subprogram Description: Subprogram Goals and Performance Measures: u Goal 1 To increase compliance with anti-discrimination laws through timely and effective investigation and enforcement. Performance Measures • Percent of aged cases • Number of cases resolved • Average number of days to resolve cases • Appropriated enforcement activity (in percent) • Percent of voluntary settlement agreements u • Number of people reached through presentations and trainings • Number of cities/towns reached through intake, presentations, and trainings FY 2000 Expected FY 2001 Expected 21 16.3 13 10 782 777 816 857 368 240 220 200 NA NA +10 +10 28 22 24 27 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 2,000 2,700 2,835 2,977 14 21 23 25 • Number of mediations held • Percent of participant satisfaction • Agreement percent after one year FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,325 1,381 1,409 1,437 94 90 >80 >80 92 92 >90 >90 Goal 4 To increase public and agency awareness of mediation and other alternative dispute resolution services. Performance Measures • Number of people reached through presentations and trainings • Number of cities/towns reached through presentations and trainings FY 1998 Actual FY 1999 Actual FY 2001 Expected 2,200 2,350 2,468 2,591 25 21 23 25 SUBPROGRAM SUMMARY AGA.4.2 CONSUMER PROTECTION AND ADVOCACY Contact: Sydney Davis, Section Chief Counsel Phone: (602) 542-7701 A.R.S. 41-191 Subprogram Mission: Page 70 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,758.6 133.7 4,062.1 23.0 1,850.5 1,773.9 122.3 41.4 1,887.4 1,803.9 0.0 44.6 Program Total 5,977.4 3,788.1 3,735.9 FTE Positions 69.8 69.8 69.8 Subprogram Goals and Performance Measures: u Goal 1 To be responsive to public concerns about consumer fraud. • CIC complaints opened • CIC complaints closed • CIC telephone calls received u • Civil cases opened • Judgments FY 1999 Actual FY 2000 Expected FY 2001 Expected 16,102 13,836 15,000 15,750 22,969 15,781 19,000 22,800 88,678 77,939 82,000 82,500 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 208 207 215 230 63 72 72 72 Goal 3 To provide quality legal representation to state agencies, assisting them to regulate the real estate, banking, securities, and insurance industries. Performance Measures • Administrative cases filed • Administrative orders obtained u FY 1998 Actual Goal 2 To protect the public from consumer fraud. Performance Measures u FY 2000 Expected ($ Thousands) Funding and FTE Amounts: Performance Measures Goal 3 To provide the people of Arizona and its governmental entities timely and effective dispute resolution services. Performance Measures u FY 1999 Actual Goal 2 To increase public awareness of anti-discrimination laws through education and outreach. Performance Measures u FY 1998 Actual The Section enforces laws relating to consumer fraud and civil racketeering and represents state agencies that regulate real estate, insurance, banking, and securities. The Consumer Fraud Unit enforces the Arizona Consumer Fraud Act. The Agency Unit provides legal representation to the Banking, Insurance, and Real Estate Departments and the Securities Division of the Corporation Commission in judicial administrative cases and provides those agencies with legal advice in matters related to their regulatory authority. The Section also includes an Elder Affairs Program, which provides education and advocacy to protect elderly citizens from fraud and abuse. The Section provides consumer information to the general public and processes consumer complaints. FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 195 159 180 200 129 92 100 105 Goal 4 To educate the public and increase public awareness of consumer protection and elder abuse issues. Performance Measures • Speaking engagements/public FY 1998 Actual 263 FY 1999 Actual 349 FY 2000 Expected FY 2001 Expected 375 400 presentations Attorney General - Department of Law General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Newsletters, brochures, and NA 32,000 35,000 38,000 informational packets disseminated to the public AGA.4.3 u FY 1998 Actual Performance Measures SUBPROGRAM SUMMARY • Requests for information • Speaking engagements ECONOMIC COMPETITION UNIT Contact: Suzanne Dallimore, Unit Chief Counsel Phone: (602) 542-7752 A.R.S. 41-192.01 AGA.4.4 To engage in civil and criminal enforcement of antitrust and competition laws, to educate state and local governments and the public on competition law, to advocate free market policy, and to provide technical antitrust expertise to governmental entities and the legislature. FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 156.0 462.4 164.3 0.0 163.7 734.7 0.0 0.0 167.0 743.8 0.0 0.0 Program Total 782.7 898.4 910.8 FTE Positions 11.0 11.0 11.0 u 81 353 • Pleas/verdicts General Government 7 ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,339.4 1,249.0 0.0 616.4 1,407.9 1,358.9 0.0 570.9 1,436.0 1,386.1 0.0 417.2 132 Program Total 3,204.8 3,337.7 3,239.3 FTE Positions 51.0 51.0 51.0 101 107 67 69 72 13 7 16 17 1 5 5 3 2 2 2 2 FY 2000 Expected 1 6 126 38 5 5 FY 2001 Expected 66 FY 1999 Actual 7 FY 2000 Expected 76 FY 1998 Actual 220 Funding and FTE Amounts: Goal 2 To prosecute violations of the Arizona Uniform Antitrust Act to successful judgments or settlements. Performance Measures 210 The Section engages in a variety of advice, enforcement, and representation activities related to state and federal environmental and natural resources law. To carry out its mission, the Section is divided into three components: the Civil Unit, the Environmental Crimes Unit, and the Western States Project. The Civil Unit advises, represents, and litigates on behalf of the Arizona Department of Environmental Quality, the Department of Agriculture, the Game and Fish Commission and Department, and other state agencies and boards. The Criminal Unit prosecutes persons accused of violating criminal laws involving issues affecting our environment, including criminal acts involving damage to natural resources, environmental pollution, and related public health issues. The Western States Project, a regional association established in 1987 with a grant from the U.S. Environmental Protection Agency, provides training, networking opportunities, and information support to environmental enforcement agencies throughout the western United States and Canada. Goal 1 To increase the number of complaints investigated to the point of resolution or civil litigation. • Complaints received • Informal investigations • Informal resolutions • Formal investigations • Civil cases filed • Criminal cases filed 200 SUBPROGRAM SUMMARY Subprogram Goals and Performance Measures: FY 1999 Actual 142 Subprogram Description: ($ Thousands) FY 1999 Actual FY 1998 Actual FY 2001 Expected To provide the highest quality legal advice and representation to client agencies in order to fairly enforce civil environmental and natural resources law and to assist law enforcement agencies in order to fairly enforce criminal environmental law while upholding the professional and legal standards of the Office of the Arizona Attorney General. The Unit is charged with enforcement of the Arizona Uniform Antitrust Act, the purpose of which is to protect free markets. The Unit investigates complaints by undertaking market studies and evaluating voluminous economic data. After careful analysis, the Unit brings civil and criminal cases in state and federal courts, often taking many years to resolve. The Unit participates with other states in antitrust cases involving national anti-competitive economic activities. The Unit also assists in enforcement of other state competition statutes relating to competitive bidding processes. Court cases are typically litigated against large law firms and require external and internal document management and economic expertise, often on a contract basis. The Unit also provides technical expertise and education to state, local, and municipal government agencies; to businesses and consumers; and to the legislature on antitrust law and competition issues. Performance Measures FY 2000 Expected Subprogram Mission: Subprogram Description: u FY 1999 Actual ENVIRONMENTAL ENFORCEMENT Contact: Edward Truman, Section Chief Counsel Phone: (602) 542-8537 A.R.S. 41-191 Subprogram Mission: Funding and FTE Amounts: Goal 3 To educate public and private sectors on antitrust law and competition policy. 7 Subprogram Goals and Performance Measures: u Goal 1 To provide the highest quality legal advice and representation to the Department of Environmental Quality, the Department of Agriculture, and the Game and Fish Commission and Department. Performance Measures FY 2001 Expected 8 • Civil advice and litigation files open • Files resolved within the year Attorney General - Department of Law FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 696 804 831 831 351 179 243 330 Page 71 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Hours spent on matters reviewed but not opened • Administrative hearings set • Summary and trial judgments u 5,911 6,008 6,008 6,008 101 197 197 197 28 15 28 31 FY 1998 Actual • Investigative files open • Matters reviewed but not opened • Files resolved within the year AGA.5 FY 1999 Actual To effectively represent the State of Arizona in appeals filed by convicted felons. Subprogram Description: Goal 2 To achieve fair and consistent enforcement of the criminal environmental laws of Arizona thereby deterring future violations and enhancing protection of public health and the environment. Performance Measures Subprogram Mission: FY 2000 Expected FY 2001 Expected 167 146 161 177 58 38 42 46 62 47 52 57 The Section's primary function is defending the State of Arizona against appeals generated by convicted felons. Functions of this Section also include representing the State of Arizona in federal court cases arising out of state court convictions where the defendant is incarcerated by the Arizona Department of Corrections, providing trial and research assistance at the request of the county attorneys, and defending the State of Arizona in petitions for post-conviction relief filed in death penalty cases. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,813.4 0.0 0.0 0.0 2,952.7 0.0 0.0 0.0 3,011.3 0.0 0.0 0.0 PROGRAM SUMMARY CRIMINAL DIVISION Criminal Division Contact: Michael Cudahy, Division Chief Counsel A.R.S. 41-191 ($ Thousands) Funding and FTE Amounts: Program Total 2,813.4 2,952.7 3,011.3 Program Mission: FTE Positions 43.0 47.0 47.0 To investigate and prosecute cases involving criminal violations on behalf of the citizens of Arizona. Subprogram Goals and Performance Measures: u Program Description: The Criminal Division consists of attorneys, investigators, and support staff whose principal assignments focus them on investigating and litigating specific areas of criminal law. All sections of the Criminal Division work in close cooperation with many federal, state, and local law enforcement agencies to accomplish the mission. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Performance Measures • Death penalty cases open • Death sentences carried out u ($ Thousands) Funding and FTE Amounts: 8,111.8 2,503.7 7,858.7 FY 2000 Estimate 7,965.1 3,033.1 4,587.0 Goal 1 To ensure death penalty sentences are carried out justly in order to preserve the victim's rights. FY 2001 Estimate 8,110.4 3,061.5 4,270.2 Federal Funds 2,198.8 2,177.7 2,218.4 Program Total 20,673.0 17,762.9 17,660.5 FTE Positions 167.7 177.7 177.7 • Appellate files opened • Responses filed • Extensions filed • Percent of extensions filed to files opened 4 Drug Enforcement and Violent Crimes 4 Fraud and Public Corruption 4 Victim Services Office 4 Special Investigations AGA.5.1 SUBPROGRAM SUMMARY CRIMINAL APPEALS Contact: Paul McMurdie, Section Chief Counsel Phone: (602) 542-4686 A.R.S. 41-191 Page 72 FY 2000 Expected FY 2001 Expected 130 130 130 130 4 6 4 6 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,828 1,833 2,016 2,218 1,519 1,755 1,931 2,124 28 37 25 15 1.5 2 1.2 1 Goal 3 To provide high quality legal instruction and advice to the 15 county attorneys and various city prosecutors in Arizona. This Program Contains the Following Subprograms: 4 Criminal Appeals FY 1999 Actual Goal 2 To increase efficiency in defending the State of Arizona in appeal cases. Performance Measures u FY 1998 Actual Performance Measures • Advice and training hours FY 1998 Actual 125 FY 1999 Actual 150 FY 2000 Expected FY 2001 Expected 165 180 SUBPROGRAM SUMMARY AGA.5.2 DRUG ENFORCEMENT AND VIOLENT CRIMES Contact: Billie A. Rosen, Section Chief Counsel Phone: (602) 542-3881 A.R.S. 41-191 Subprogram Mission: To successfully investigate and prosecute drug traffickers, trafficking organizations, and money launderers, and to deprive drug traffickers of profits that give them the incentive to continue operations and capitalize their drug enterprises. To assist in the reduction of violent criminal behavior in Arizona through Attorney General - Department of Law General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS telemarketing fraud; charity fraud; tax fraud; public corruption; insurance fraud; banking fraud; home improvement fraud; real estate fraud; employee embezzlements; and other types of financial crimes that fall within the purview of the fraudulent schemes, theft, racketeering and conspiracy statutes. The Section also resolves some matters using the civil remedies set forth in the Racketeering Influenced Corrupt Organization section of the Arizona Criminal Code. Section attorneys also prosecute cases referred by other prosecutorial offices throughout the state because that office had a conflict of interest. Section attorneys work closely with the Arizona State Grand Jury. aggressive prosecution of gang-related and other violent offenses. Subprogram Description: The Section is organized into two units that focus on the investigation and prosecution of drug-related, gang-related, and violent crimes. The Drug and Violent Crimes Unit aggressively investigates and criminally prosecutes individuals and organizations involved in drug trafficking, money laundering, and violent crimes. The Financial Remedies Unit combats the impact of the illegal drug industry on legitimate commerce in Arizona by using civil remedies against drug traffickers and their enterprises. The Financial Remedies Unit supports statewide efforts to deprive drug traffickers, through forfeiture and civil racketeering actions, of the profits that give them the incentive to continue operations and materials that allow them to operate their drug enterprises. A large portion of the Section's funding is related to Anti-racketeering and is therefore nondiscretionary. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 649.8 0.0 174.3 1,535.7 683.8 0.0 174.3 1,525.9 697.4 0.0 174.3 1,548.3 Program Total 2,359.8 2,384.0 2,420.0 FTE Positions 35.5 37.0 37.0 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 1,772.0 246.3 7,663.1 607.6 1,857.2 255.9 4,359.2 599.2 1,891.1 261.1 4,042.4 612.0 Program Total 10,289.0 7,071.5 6,806.6 FTE Positions 49.8 49.8 49.8 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: u Goal 1 To investigate and prosecute complex financial and high technology crimes that other prosecution offices cannot because of limitations of manpower, experience, and resources. Subprogram Goals and Performance Measures: u Goal 1 To aggressively investigate and prosecute drug and money laundering offenses and gang related and other violent crimes that occur in Arizona. FY 1998 Actual • Cases open • Cases closed • Defendants charged u FY 1998 Actual Performance Measures Performance Measures FY 1999 Actual FY 2000 Expected FY 2001 Expected 632 776 776 776 295 292 292 292 2,192 1,780 1,780 1,780 Goal 2 To support statewide prosecution and forfeiture efforts through training, research, and investigative assistance. FY 1998 Actual Performance Measures • Financial inquiries • Law enforcement training seminars FY 1999 Actual • Cases open • Cases resolved • Matters reviewed but not opened • Total victim losses (in million of dollars) • Total number of victims • Restitution ordered by the courts (in millions of dollars) • High technology criminal matters u FY 2000 Expected FY 2001 Expected 1,755 988 988 988 60 54 54 54 AGA.5.3 FRAUD AND PUBLIC CORRUPTION Contact: Sherry K. Stephens, Section Chief Counsel Phone: (602) 542-3881 A.R.S. 41-191 Subprogram Mission: To promote and facilitate justice for Arizonans who have been victimized by sophisticated, complex financial and high technology crimes. Subprogram Description: The Section investigates and prosecutes white collar and organized criminal activity including but not limited to, high technology crimes; securities fraud; computer fraud; health care fraud; General Government FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,166 967 1,058 1,111 310 460 483 507 3,355 1,734 1,821 1,912 294.7 262.9 276 290 17,157 50,775 53,314 55,979 27.8 42.3 44 46 NA NA 100 120 Goal 2 To investigate and prosecute crimes involving governmental entities and employees. FY 1998 Actual Performance Measures • Crimes involving governmental entities FY 1999 Actual NA NA FY 2000 Expected FY 2001 Expected 40 45 and employees AGA.5.4 SUBPROGRAM SUMMARY ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY VICTIM SERVICES OFFICE Contact: Teena Olszewski, Director Phone: (520) 628-6454 A.R.S. 41-191 Subprogram Mission: To promote and facilitate justice and healing for Arizona's crime victims, and support criminal and juvenile justice system entities statewide in the administration of victims' rights laws. Subprogram Description: The Office of Victim Services (OVS) is a service-oriented Section within the Criminal Division of the Attorney General's Office whose programs are established for both the direct benefit of crime victims, and the many state and local governmental entities in Arizona Attorney General - Department of Law Page 73 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS serving them. u The Section provides statutorily-mandated services to victims of myriad types of crimes prosecuted by the Attorney General. The Section also provides more than twenty types of services (nonmandated) to address the needs of crime victims and witnesses recovering from the personal and social effects of victimization. Performance Measures thousands) • Number of entities undergoing funding reviews • Number of forms distributed (in thousands) • Number of day to day services u ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,114.4 2,093.3 21.3 57.2 619.8 2,604.4 53.5 58.1 622.1 2,624.1 53.5 58.1 Program Total 3,286.2 3,335.8 3,357.8 FTE Positions 8.4 12.9 12.9 Performance Measures • Number of individuals and organizations publicly recognized for exemplary service • Number of victim service network events participated in • Number of trainings and presentations and number of attendees u FY 1999 Actual responded to • Number of agencies receiving "Guidelines" • Sessions, visits, and audits conducted AGA.5.5 FY 2000 Expected FY 2001 Expected 7 5-8 5-8 NA 67 70 70 NA NA 6/500 6/500 • Number of victims served • Number of mandated services provided • Number of non-mandated services FY 1999 Actual FY 2000 Expected FY 2001 Expected 7,693 8,831 8,500 8,500 42,120 44,920 42,000 42,000 83,814 74,656 75,000 75,000 4.6 4.6 4.5 4.5 67.8 87.1 83 83 provided • Average quarterly victim rating • Volunteer cost savings (in thousands) 2,678.3 2,734.3 2,734.3 66 64 64 64 464.9 310.4 400 400 6,837 13,082 7,000 7,000 FY 1999 Actual FY 2000 Expected FY 2001 Expected 12 8 20 20 75 84 97 100 35 24 24 24 SUBPROGRAM SUMMARY Subprogram Mission: 7 FY 1998 Actual FY 2001 Expected SPECIAL INVESTIGATIONS Contact: Lee Rappleyea, Section Chief Phone: (602) 542-4853 A.R.S. 41-191 Goal 2 To foster victims' recovery from the traumatic, short and long-term effects of victimization; to prepare victims to cope with the impact of criminal justice system involvement; and to provide for the efficient and effective delivery of quality services to victims during all stages of criminal prosecutions. Performance Measures FY 2000 Expected 2,663.2 FY 1998 Actual • Number of allegations received and Goal 1 To improve the treatment of crime victims in Arizona by exhibiting leadership; promoting public policy reforms where needed; and increasing attention paid to, and quality of, victim services. FY 1998 Actual FY 1999 Actual Goal 4 To enforce Arizona's victims' rights laws by conducting performance and financial audits of Victims' Rights program (VRP) participants and by facilitating resolutions to allegations of victims' rights violations. Performance Measures Subprogram Goals and Performance Measures: u FY 1998 Actual • Total Victims' Rights funds disbursed (in Additionally, the Section supports state, county, and municipal law enforcement, custodial, prosecutorial and correctional agencies, and courts, having duties established and defined by victims' rights laws. These entities benefit from the Section's annual funding program and other forms of assistance that further uniformity, efficiency, and victims' rights compliance. Finally, the Section employs a full-time Auditor/Ombudsman whose duties encompass enforcement of victims' rights laws and resolution of victim complaints. Funding and FTE Amounts: Goal 3 To advance the ability of governmental entities to comply with victims' rights laws by establishing and administering a plan for financial support to entities. To provide a high quality of investigative support to the attorney sections of the Attorney General's Office as well as law enforcement agencies throughout the State. Subprogram Description: The Section is a portion of the Attorney General's Office which consists of special agents, analysts, and auditors with specialized areas of expertise unavailable from other law enforcement agencies. The section is organized into eleven investigative units which function primarily within the following agency sections: Consumer Protection and Advocacy, Fraud and Public Corruption, Drug and Violent Crimes, and Environmental Enforcement. Investigative assistance is provided in the complex areas of abuse of the vulnerable, consumer fraud, drug trafficking, environmental crimes, gangs and violence, medical fraud, money laundering, white collar crimes, and prosecution of crimes which occur in Arizona but the perpetrator has fled to the Republic of Mexico. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 1,762.2 1,851.6 1,888.5 164.1 0.0 -1.7 172.8 0.0 -5.5 176.3 0.0 0.0 Program Total 1,924.6 2,018.9 2,064.8 FTE Positions 31.0 31.0 31.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u Page 74 Goal 1 To provide competent and timely investigative Attorney General - Department of Law General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS assistance to address the increasing case demands of the agency. FY 1998 Actual Performance Measures • Open cases • Matters reviewed but not opened • Financial investigative assists u FY 1999 Actual Subprogram Description: FY 2000 Expected FY 2001 Expected 910 792 872 895 572 569 575 635 969 988 995 1000 Goal 2 To augment the effectiveness of the section by increasing case resolutions. FY 1998 Actual Performance Measures • Cases resolved AGA.6 FY 1999 Actual 770 FY 2000 Expected FY 2001 Expected 770 780 697 PROGRAM SUMMARY CENTRAL ADMINISTRATION Contact: Tim Delaney, Chief Deputy Attorney General Phone: (602) 542-4266 A.R.S. 41-191 Program Mission: To provide overall support and direction for the Department of Law. Program Description: The Attorney General and her executive staff are responsible for providing and/or facilitating legal advice to state officials, legislators, county attorneys, and client state agencies as well as certifying rules promulgated by state agencies. This program also responds to general inquiries from the public, state legislators, staff, and the media. In addition, the program is responsible for providing administrative support to the entire staff of the Office of the Attorney General. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 6,819.7 167.9 3,509.5 7,186.1 1,540.2 4,656.8 7,329.5 1,440.0 4,730.8 Federal Funds 471.2 697.2 401.7 Program Total 10,968.3 14,080.3 13,902.0 FTE Positions 107.1 111.9 108.9 This Program Contains the Following Subprograms: The subprogram is composed of three areas: Attorney General and executive staff, Special Counsel, and External Affairs. The Attorney General, Chief Deputy, and Special Assistant provide administrative and policy direction to the entire Office. The Special Counsel provide policy support in the specific areas of civil rights, legislation, ethics and training, technology crimes, and the Tucson Office. The External Affairs personnel provide support in the areas of communications, media relations, law enforcement relations, intergovernmental affairs, and constituency services. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,270.3 0.0 0.1 0.0 1,334.4 0.0 5.6 0.0 1,361.0 0.0 0.0 0.0 Program Total 1,270.4 1,340.0 1,361.0 FTE Positions 18.0 18.0 18.0 SUBPROGRAM SUMMARY AGA.6.2 ADMINISTRATIVE OPERATIONS DIVISION Contact: Constance E. Kohl, Chief Director Phone: (602) 542-8046 A.R.S. 41-191 Subprogram Mission: To ensure human and fiscal resources are allocated and utilized in a manner consistent with law, agency mission, and customer needs. Subprogram Description: The Division provides administrative support to the Office of the Attorney General in the areas of facilities management; financial, budget, and procurement services; human resources; information services; and library and research. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 4,912.2 167.9 3,509.4 471.2 5,184.1 1,540.2 4,651.2 697.2 5,287.6 1,440.0 4,730.8 401.7 Program Total 9,060.7 12,072.7 11,860.1 FTE Positions 81.1 83.9 80.9 4 Attorney General Subprogram Goals and Performance Measures: 4 Administrative Operations Division u 4 Solicitor General AGA.6.1 SUBPROGRAM SUMMARY ATTORNEY GENERAL Contact: Tim Delaney, Chief Deputy Attorney General Phone: (602) 542-4266 A.R.S. 41-191 Goal 1 To ensure timely and accurate processing and tracking of payment of all program and administrative vendors, while maximizing cash management through realizing discounts, investments, and timely payment of administrative claims. Performance Measures • Claims received and processed FY 1998 Actual 42,859 FY 1999 Actual 38,808 FY 2000 Expected FY 2001 Expected 40,000 45,000 Subprogram Mission: To provide administrative and policy support and direction for the Department of Law. General Government Attorney General - Department of Law Page 75 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 To enhance the Attorney General's staff automation knowledge and productivity by providing specialized on-site user assistance. FY 1998 Actual Performance Measures • Help desk services requests responded to u 5,311 FY 2000 Expected FY 2001 Expected 8,700 8,700 7,852 FY 1998 Actual • Research requests FY 1999 Actual 1,350 FY 2000 Expected FY 2001 Expected 1,490 1,560 1,362 Goal 4 To promptly and accurately process personnel action requests. FY 1998 Actual Performance Measures • Number of Personnel Action Requests FY 1999 Actual 1,273 FY 2000 Expected FY 2001 Expected 1,400 1,300 1,256 (PARs) AGA.6.3 u SUBPROGRAM SUMMARY Goal 1 To improve the State's presentations in civil appeals. FY 1998 Actual Performance Measures • Appellate matters handled u Goal 3 To respond promptly and accurately to attorney and paralegal requests for information, case law updates, specialized publications and reference materials, in accordance with agency needs. Performance Measures u FY 1999 Actual Subprogram Goals and Performance Measures: 425 425 FY 2000 Expected FY 2001 Expected 450 475 Goal 2 To decrease the time it takes to issue formal legal opinions. FY 1998 Actual Performance Measures • Number of days to respond to a request FY 1999 Actual 71 80 FY 2000 Expected FY 2001 Expected 80 80 for legal opinion u Goal 3 To provide quality legal advice to State entities needing independence. • Agency hearings and advice u FY 1999 Actual FY 1998 Actual Performance Measures 1,399 1,400 FY 2000 Expected FY 2001 Expected 1,400 1,400 Goal 4 To increase education and enforcement efforts of select Attorney General program duties to prevent violations of law. FY 1998 Actual Performance Measures SOLICITOR GENERAL Contact: Scott Bales, Solicitor General Phone: (602) 542-3333 A.R.S. 41-191 FY 1999 Actual • Public service orientation contacts • Open meeting law enforcement team FY 1999 Actual FY 2000 Expected FY 2001 Expected 6 6 2 1 227 125 125 125 contacts Subprogram Mission: u u u u u u To ensure consistent positions and promote high quality presentations by the State in civil appeals and significant criminal appeals, oversee the production of accurate and timely Attorney General Opinions, provide quality independent advice to state agencies, represent four state entities, and assist lawyers throughout the Office on special projects. Subprogram Description: The Section's responsibilities include: (1) manage the State's civil appellate matters by advising on appellate issues including the advisability of further appeals, revising and editing briefs, conducting moot courts for related oral arguments, and overseeing the State's amicus curiae appearances; (2) oversee significant criminal appeals by advising on issues, editing briefs, and participating in moot courts; (3) supervise the production of formal Attorney General Opinions; (4) provide independent advice to state agencies and boards in administrative proceedings in which other assistant attorneys general appear as advocates; (5) represent the Governor's Regulatory Review Council and three appellate boards; and (6) serve as a clearinghouse for lawyers throughout the Office on a variety of special projects, including advice on requests for attorney's fees and public records. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 637.2 0.0 0.0 0.0 667.6 0.0 0.0 0.0 680.9 0.0 0.0 0.0 Program Total 637.2 667.6 680.9 FTE Positions 8.0 10.0 10.0 Page 76 Attorney General - Department of Law General Government 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY Goal 3 To improve employee productivity. OFFICE OF THE AUDITOR GENERAL AUA Debbie Davenport, Auditor General Contact: Debbie Davenport, Auditor General (602) 553-0333 A.R.S. 41-1279 FY 1998 Actual Performance Measures •Percent of staff time charged to a project •Average hours per audit -Performance FY 1999 Actual FY 2000 Expected FY 2001 Expected 72 72 75 75 2,700 2,500 3,000 3,000 Audit Division u Agency/Program Mission: u u u u u To provide independent and impartial information and specific recommendations to improve the operations of state and local governmental entities. Agency/Program Description: The Auditor General is appointed by the Joint Legislative Audit Committee and approved by a concurrent resolution of the Legislature. A.R.S. 41-1279 requires the Auditor General to express an opinion on the financial statements of audited entities, and determine compliance with applicable federal and Arizona laws. A.R.S. 41-1279 and A.R.S. 41-2953 further require the Auditor General to conduct comprehensive performance evaluations of state agencies and the programs they administer. ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY 2000 Estimate FY 2001 Estimate 9,215.5 0.0 1,049.5 10,205.1 0.0 1,127.8 10,399.1 0.0 1,130.5 0.0 0.0 0.0 10,265.0 11,332.9 11,529.6 198.0 198.0 198.0 Capital Funds Agency Total FTE Positions Agency/Program Goals and Performance Measures: u Goal 1 To provide timely information while maintaining a high level of quality. Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 •Cognizant agency acceptance of reports (in 100 89 94 90 90 •Peer review in a clean opinion NA Yes NA NA FY 2000 Expected FY 2001 Expected percent) •Percent of imposed deadlines met u 100 Goal 2 To increase the impact of our products. Performance Measures •Percent of administrative recommendations implemented or adopted within 6 months for performance audits and 1 year for financial audits •Percent of legislative recommendations implemented or adopted within 3 years General Government FY 1998 Actual FY 1999 Actual 62 86 80 80 75 72 60 60 Office of the Auditor General Page 77 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Capital investment made by AGENCY SUMMARY DEPARTMENT OF COMMERCE EPA Jackie Vieh, Director Contact: Dale Sagebiel, Director, Administrative Services (602) 280-1435 Agency Mission: To lead and promote economic and community development which creates quality jobs and supports a globally-competitive Arizona. Agency Description: As the State's principal economic development agency, the Department supports expansion of existing businesses, including new, small and minority-owned businesses; recruits new companies; promotes international trade and investment; supports community and economic planning and development efforts in rural areas; provides guidance and support for housing and energy needs; and works to eliminate weaknesses in the business climate. The Department is committed to strengthening and promoting Arizona as a business location. FY 1999 Actual Ø ADMINISTRATION AND Ø BUSINESS WORKFORCE FY 2000 Estimate FY 2001 Estimate 10,036.3 10,952.6 1,996.1 17,783.4 24,618.6 25,412.3 DEVELOPMENT AND Ø COMMUNITY INFRASTRUCTURE 39,483.1 44,913.1 46,399.9 4,015.2 747.3 572.9 Capital Funds 0.0 0.0 0.0 Agency Total 71,318.0 81,231.6 74,381.2 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 20,357.0 2,256.3 20,448.2 28,256.5 21,254.0 5,449.8 25,466.1 29,061.7 13,338.0 5,887.3 25,781.9 29,374.0 71,318.0 81,231.6 74,381.2 Capital Funds 0.0 0.0 0.0 Agency Total 71,318.0 81,231.6 74,381.2 FTE Positions 148.0 150.0 151.0 Operating Funds Subtotal 964.2 500.0 500.0 13.9 11.6 17.7 17.5 38/1 83/1 28/1 28/1 37,218 31,898 36,800 37,100 64 67 60 60 Goal 2 To contribute coordinated resources to enhance the state's physical infrastructure, increase the availability of affordable housing, and promote the intelligent use of resources. Key Performance Measures (includes state and federal resources administered by the Community and Infrastructure Development Program) (in millions) •Dollars leveraged (in millions) •Households served EPA.1 FY 1998 FY 1999 68.1 79.6 FY 2000 84.5 FY 2001 86.2 203.8 287.2 331.3 333.7 53,535 61,527 61,850 62,050 PROGRAM SUMMARY Contact: Dorothy Bigg, Deputy Director Phone: (602) 280-1308 A.R.S. 41-1504 et. seq. Program Mission: To provide efficient and effective administrative services to support Department of Commerce programs and constituents. ($ Thousands) Funding and FTE Summary: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 533.6 ADMINISTRATION DEVELOPMENT Ø STRATEGIC FINANCE u •Financial assistance provided ($ Thousands) Agency Summary: companies utilizing Commerce programs (in millions) •Financial assistance provided (includes business development loans, grants, and tax credits) (in millions) •Financial assistance leverage ratio (capital investment / financial assistance provided) ( in dollars) •Local small business clients assisted (information and counseling provided to small businesses regarding start-up, expansion/relocation, and export technical assistance) •Company relocation/expansion projects facilitated Program Description: Administration supports the planning and operational needs of the Department by providing administrative guidance, and services, and technical assistance to executive management and to all Department divisions. These services include strategic planning, accounting, budgeting, personnel, procurement, management information systems, research, and communications. The General Fund appropriations for the Greater Arizona Development Authority (GADA) totaling $8 million for FY 1999 and $9 million for FY 2000 were passed through the Administration program. Actual General Fund expenditures for the Administration program were $1.63 million in FY 1999 and $1.54 million in FY 2000. Agency Goals and Key Performance Measures: u Goal 1 To enhance and strengthen Arizona's economy. Key Performance Measures •Jobs created by companies utilizing Commerce programs •Average wage per job (in dollars) Page 78 FY 1998 FY 1999 FY 2000 FY 2001 12,045 11,607 9,000 9,000 14.83 14.73 14.00 14.00 Department of Commerce General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate As Arizona's principal economic development agency, the Business and Workforce Development Division supports existing businesses, especially new, small and minority-owned businesses; recruits new companies; promotes international trade and investment; provides the rural area with economic support; provides guidance and support for housing and energy needs; and works to identify and eliminate weaknesses in the business climate. The Department is committed to strengthening its partnerships with the private sector and the economic development community. FY 2001 Estimate 9,636.6 0.0 0.0 10,540.9 0.0 0.0 1,572.1 0.0 0.0 Federal Funds 399.7 411.7 424.0 Program Total 10,036.3 10,952.6 1,996.1 FTE Positions 31.5 32.0 32.0 FY 1999 Actual Program Goals and Performance Measures: u Goal 1 To provide a high level of customer service to Department of Commerce internal customers. Performance Measures FY 1998 Actual •Percent of customers satisfied (based on FY 1999 Actual 91 FY 2000 Expected FY 2001 Expected 99 99 95 annual survey of the Administration Division's internal customers) u Goal 2 To provide timely and accurate accounting services and financial reporting to Department of Commerce programs and constituents while maintaining compliance with applicable state and federal rules and regulations. Performance Measures FY 1998 Actual •Audit findings (based on previous FY FY 1999 Actual 5 FY 2000 Expected 3 Goal 3 Performance Measures •Percent of network up-time u Goal 4 FY 1999 Actual 99 0 FY 2000 Expected FY 2001 Expected 100 100 99 To meet the research, communications, and publications needs of the Department. Performance Measures FY 1998 Actual •Promotional and informational publications developed, revised, or edited (includes web pages, printed publications, brochures, reports, community profiles, and other informational pieces) •Media contacts (press releases, press conferences, print and broadcast interviews) to publicize/promote Commerce events and activities. EPA.2 FY 1999 Actual 980 8,657.3 1,415.7 3,266.7 8,497.6 2,745.4 8,808.1 9,528.6 2,636.3 8,805.2 Federal Funds 4,443.7 4,567.5 4,442.2 Program Total 17,783.4 24,618.6 25,412.3 FTE Positions 46.0 46.0 46.0 4 Small Business Assistance 4 International Trade and Investment 4 Motion Picture Development EPA.2.1 SUBPROGRAM SUMMARY BUSINESS DEVELOPMENT Contact: Sandra Watson, Director Phone: (602) 280-1394 A.R.S. 41-1502 to 41-1505 Subprogram Mission: FY 2000 Expected FY 2001 Expected 2,060 2,160 1,960 General Funds Other Appropriated Funds Other Non Appropriated Funds 4 Workforce Development To provide the Department with efficient and effective LAN services and management information systems. FY 1998 Actual FY 2001 Estimate 4 Business Development FY 2001 Expected 0 FY 2000 Estimate This Program Contains the Following Subprograms: audit) u ($ Thousands) Funding and FTE Amounts: To support a globally-competitive Arizona by attracting new or expanding businesses that will create quality jobs for Arizona. Subprogram Description: 3,120 1,700 1,800 1,900 PROGRAM SUMMARY BUSINESS AND WORKFORCE DEVELOPMENT Contact: Dorothy Bigg, Deputy Director Phone: (602) 280-1308 A.R.S. 41-1504 et. seq. The Business Development program aggressively targets the Governor’s Strategic Partnership for Economic Development (GSPED) cluster industry companies for the location or expansion of facilities in Arizona. The Division is responsible for proactive marketing, which includes advertising, direct mail, prospecting trips, collateral material development, coordination of site visits, and networking with facility location decision makers and businesses in order to develop prospects for location to the state of Arizona. Special emphasis is placed on the growth and development of high technology, rural and Native American businesses, and environmental technology. The division also provides economic development leadership statewide and coordinates its activities with communities and economic development groups throughout the state. Program Mission: To lead and promote economic development which creates quality jobs and supports a globally-competitive Arizona. Program Description: General Government Department of Commerce Page 79 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate FY 2001 Estimate 1,089.5 1,194.0 44.0 945.3 1,278.5 125.0 953.8 1,165.5 125.0 Federal Funds 1.5 75.0 Program Total 2,329.0 FTE Positions 14.0 General Funds Other Appropriated Funds Other Non Appropriated Funds ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 5,145.2 0.0 3,039.2 6,207.5 0.0 8,501.5 7,209.2 0.0 8,501.5 75.0 Federal Funds 4,442.2 4,492.5 4,367.2 2,423.8 2,319.3 Program Total 12,626.6 19,201.5 20,077.9 14.0 14.0 FTE Positions 10.0 10.0 10.0 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u u Goal 1 To assist companies in relocating or expanding in Arizona. FY 1998 Actual Performance Measures • Rural locates • Percent of cluster locates • Company capital investment (in millions) • Average hourly wage rate per job u FY 1999 Actual FY 2000 Expected FY 2001 Expected 17 15 15 Performance Measures 65 70 65 65 • Number of GSPED clusters with active 533.6 964.2 500.0 500.0 14.83 14.73 14.00 14.00 FY 1998 Actual • Business consultations for Senior Industries Cluster development and/or expansion to Arizona • Retirement information requests fulfilled EPA.2.2 FY 1998 Actual 15 FY 1999 Actual 196 13,332 300 16,000 FY 2000 Expected FY 2001 Expected 600 600 17,000 18,000 SUBPROGRAM SUMMARY WORKFORCE DEVELOPMENT Contact: Gary Abraham, Director Phone: (602) 280-8131 A.R.S. 41-1504 u FY 1998 Actual Performance Measures • Number of Clusters for which industry classification codes have been identified • Number of Clusters for which occupational titles have been identified u Subprogram Description: The Governor's Strategic Partnership for Economic Development (GSPED) is a framework for the Arizona Strategic Plan for Economic Development. Arizona's economic strategy for the future is built on five critical elements: 1) cluster-based economic development strategy; 2) public and private initiatives that build strong economic foundations; 3) community initiatives that make economic diversity and asset; 4) benchmarks to assess economic progress; and 5) public-private partnership to support economic development. The Office of Workforce Development Policy was established to coordinate and consolidate where possible the state's workforce development initiatives, both federally and state funded, and align them with the GSPED clusters. 7 FY 2001 Expected 9 11 FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 1 2 4 NA 1 2 4 Goal 3 To increase the per capita income of Arizona citizens by providing job training assistance to companies creating high wage jobs. FY 1998 Actual • Number of companies assisted • Number of net new jobs created by To develop policies and support the implementation of a statewide system, congruous with the economic development initiatives of the state and private sector, that will effectively and efficiently prepare and re-prepare Arizonans for work. 6 FY 2000 Expected Goal 2 To determine the labor market demand of each GSPED cluster based on the types of industries and occupations in each cluster Performance Measures Subprogram Mission: FY 1999 Actual cluster organizations Goal 2 To strengthen and expand the Senior Industries Cluster throughout Arizona. Performance Measures Goal 1 To provide technical assistance to develop and support active cluster organizations for each of the 11 GSPED clusters. companies participating in the job training program • Average wage for jobs created by companies participating in the Job Training program • Financial assistance provided (contract payments made during the FY) (in millions) • Private sector training funds leveraged with Job Training Dollars (in millions) EPA.2.3 FY 1999 Actual FY 2000 Expected FY 2001 Expected 61 27 40 45 9,464 4,438 6,000 6,750 12.30 13.85 14.00 14.00 5.0 3.0 7.0 7.0 1.2 0.8 1.8 1.8 SUBPROGRAM SUMMARY SMALL BUSINESS ASSISTANCE Contact: Joe Dean, Small Business Advocate Phone: (602) 280-1486 A.R.S. 41-1504 et. seq. Subprogram Mission: To provide accurate and timely information and assistance to individuals and companies establishing, expanding or relocating small business in Arizona. Subprogram Description: The Arizona Business Assistance Center provides professional counseling and assistance to people desiring to start, expand, or relocate a business in Arizona. This service includes providing onestop assistance for licensing applications and information, referrals to professional associations and programs to assist the business Page 80 Department of Commerce General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Number of export and trade related community. Specific assistance is available for minority- and women-owned businesses. technical assistance sessions provided to companies and individuals (includes workshops, conferences, public hearings, trade service provider meetings, and individual sessions) • Number of trade events (trade shows and trade missions) ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds 312.1 359.7 366.1 Other Appropriated Funds Other Non Appropriated Funds Federal Funds 197.0 45.7 0.0 215.1 44.7 0.0 219.0 45.4 0.0 u Program Total 554.8 619.5 630.5 • Site visits to Arizona by potential foreign FTE Positions 10.0 10.0 10.0 u Performance Measures • Number of customer satisfaction surveys FY 1998 Actual • Foreign Government Delegations • Percent of surveys marked "good" or EPA.2.5 FY 2000 Expected FY 2001 Expected 4,693 8,500 10,000 6 7 10 10 99 100 99 99 5,292 distributed • Percent of surveys returned FY 1999 Actual better in all categories (includes "excellent") 3,100 14 16 12 14 FY 2000 Expected FY 2001 Expected FY 1999 Actual 39 18 35 45 12 35 35 35 43 32 40 45 SUBPROGRAM SUMMARY MOTION PICTURE DEVELOPMENT Contact: Linda Peterson Warren, Director Phone: (602) 280-1380 A.R.S. 41-1504 et. seq. Subprogram Mission: To generate economic growth by attracting film and television production from around the world. Subprogram Description: SUBPROGRAM SUMMARY EPA.2.4 INTERNATIONAL TRADE AND INVESTMENT Contact: Sally Spray, Director Phone: (602) 280-1370 A.R.S. 41-1504 et. seq. The Office of Motion Picture Development attracts and supports film and television production through exceptional customer service and marketing strategies for the express purpose of creating jobs and generating revenues. ($ Thousands) Funding and FTE Amounts: Subprogram Mission: To stimulate the growth of Arizona's economy by promoting and facilitating export sales, international services, and foreign investment. Subprogram Description: The International Trade and Investment program helps Arizona businesses market their products and services in international markets by offering export counseling, written and electronic data for market research, facilitating visiting programs, and by organizing trade show and trade mission participation by local companies outside the United States. The program also promotes job-producing investment from outside the United States by marketing efforts in target markets, including trade shows and direct calling efforts. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 607.2 0.0 29.8 0.0 632.3 0.0 29.8 0.0 640.4 0.0 25.0 0.0 Program Total 637.0 662.1 665.4 FTE Positions 6.0 6.0 6.0 Subprogram Goals and Performance Measures: u Goal 1 To increase visibility and stature for Arizona as a location destination and production center. Performance Measures ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 1,503.3 24.7 108.0 352.8 1,251.8 107.1 359.1 1,251.8 108.3 Federal Funds 0.0 0.0 0.0 Program Total 1,636.0 1,711.7 1,719.2 FTE Positions 6.0 6.0 6.0 General Funds Other Appropriated Funds Other Non Appropriated Funds 2,800 FY 1998 Actual investors • Foreign Buyer Delegations Goal 1 To serve as the primary source of information to accommodate small business growth. 2,531 Goal 2 To promote foreign investment in Arizona. Performance Measures Subprogram Goals and Performance Measures: 3,002 • Number of projects facilitated • Percent of success u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,146 1,000 1,000 1,100 30 27 28 28 Goal 2 To attract film and television production to Arizona. Performance Measures • Number of film projects shot in Arizona • Number of production days FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 229 164 200 200 1,706 1,209 1,650 1,650 Subprogram Goals and Performance Measures: u Goal 1 Provide technical assistance and information to assist companies to sell internationally. Performance Measures General Government FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected Department of Commerce Page 81 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS EPA.3 organizational management and governance; and strategies for advocacy, government relations and public outreach. This assistance is available through on-site training, workshops, hands-on assistance, strategic planning retreats and some small grants to aid communities in their efforts to attract new residents and businesses or improve on the community quality of life. Programs within the Division are: Community Planning, Main Street, Rural Economic Development Initiative (REDI), Business Retention and Expansion, Rural Toursim Development, Senior Industries Development. PROGRAM SUMMARY COMMUNITY AND INFRASTRUCTURE DEVELOPMENT Community & Infrastructure Development Contact: Jack Haenichen, Assistant Deputy Director Phone: (602) 280-1330 A.R.S. 41-1502, 41-1505, 41-1516 To build the foundation for a healthy economy by providing coordinated technical and financial assistance to Arizona communities and local partners. Program Description: The Community and Infrastructure Development Group provides technical and financial assistance to political subdivisions, community based organizations and private companies to enhance the state’s physical infrastructure and to promote the intelligent use of resources. The Group is comprised of three sub-programs that correspond to organizational division: Community Assistance Services, Housing and Infrastructure Development, and Energy Development and Utilization. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 1,980.8 2,133.0 2,153.3 521.3 13,567.9 2,247.6 16,450.0 2,762.1 16,976.7 Federal Funds 23,413.1 24,082.5 24,507.8 Program Total 39,483.1 44,913.1 46,399.9 FTE Positions 62.5 64.0 65.0 This Program Contains the Following Subprograms: 4 Community Assistance Services 4 Energy Development and Utilization FY 2000 Estimate FY 2001 Estimate 745.5 279.0 82.2 360.7 899.9 279.0 82.2 360.0 916.2 279.0 85.0 360.0 Program Total 1,467.4 1,621.1 1,640.2 FTE Positions 15.0 16.0 16.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u Goal 1 To increase community self-reliance and selfsufficiency through financial support and consultative services toward the development of local resources and effective use of volunteers. Performance Measures • Number of citizen leaders trained in an economic development activity • Funds provided for community planning and development projects (includes state and federal funds) (in thousands) • Funds leveraged (in millions) FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 2,180 2,397 2,650 2,900 2,100.0 535.6 329.0 329.0 71.4 70.2 70.0 70.0 SUBPROGRAM SUMMARY EPA.3.2 ENERGY DEVELOPMENT AND UTILIZATION Contact: Amanda Ormond, Director Phone: (602) 280-1402 A.R.S. 41-1504 et. seq. To promote and coordinate the efficient development and utilization of energy to achieve a sustainable economy and environment for Arizona. SUBPROGRAM SUMMARY COMMUNITY ASSISTANCE SERVICES Contact: Pat Schroeder, Director Phone: (602) 280-1350 A.R.S. 41-1504 et. seq. Subprogram Description: Subprogram Mission: To provide resources and assistance to Arizona communities so that they may achieve economic self-sufficiency. Subprogram Description: The Community Assistance Division works with communities to develop the foundations for economic development, primarily in rural areas. The division is proactive; assisting municipal and community organizations to initiate changes that will enable them to operate effectively. Staff provides local organizations with access to knowledge and skills; innovative and proven methodologies, networking and finding opportunities; replicable models for addressing community needs and managing resources; options for Page 82 FY 1999 Actual Subprogram Mission: 4 Housing and Infrastructure Development EPA.3.1 ($ Thousands) Funding and FTE Amounts: Program Mission: The Energy Office has the responsibility to administer various U.S. Department of Energy federal funds, U.S. Department of Health and Human Services funds, Weatherization Assistance funds, and oil over-charge restitution funds. This is accomplished through five program operating components: Building Energy Efficiency Programs, Community Energy Programs, Energy Education and Information, Energy Engineering, and Energy Policy and Data Programs. A program management section provides assistance in the areas of program planning and budgeting, contract management, federal grant management, and personnel support to assure compliance with state and federal regulations. The Energy Office is the lead agency for implementing plans for local government, commercial, and residential energy conservation, solar and renewable energy technologies and products, and alternative fuel plans for transportation. Department of Commerce General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate u General Funds Other Appropriated Funds Other Non Appropriated Funds 1,000.0 23.4 9,276.4 1,000.0 1,740.8 7,589.2 1,000.0 1,751.8 7,115.0 Performance Measures Federal Funds 2,105.7 2,400.0 2,375.0 Program Total 12,405.5 12,730.0 12,241.8 FTE Positions 19.0 19.0 19.0 credits from state and federal sources) (in millions) • Other funding leveraged (in millions) • Number of households served • Number of new projects/programs Goal 1 To provide technical assistance and facilitate market transformation in order to improve energy efficiency in Arizona. Performance Measures • Households served • Commercial buildings served • Workshop/training attendance • Financial assistance provided (in millions) • Dollars leveraged (capital investment or FY 1998 Actual FY 1999 Actual EPA.4 FY 2000 Expected FY 2001 Expected • Number of consumers assisted • Audience reached thru mass media (in FY 2001 Expected 76.2 78.2 69.9 127.8 175.8 249.6 252.3 51,535 59,644 59,800 60,000 154 206 214 206 PROGRAM SUMMARY Contact: Joe Dean, Assistant Deputy Director Phone: (602) 280-1369 A.R.S. 41-1505 1,883 2,050 2,050 62 67 77 92 1,000 465 620 660 Program Mission: To provide financial services, quality program management, and technical expertise in support of the Agency's economic and community development goals. 2.2 9.2 8.0 7.7 4.6 41.2 11.7 11.4 FY 1998 Actual FY 1999 Actual Program Description: FY 2000 Expected FY 2001 Expected 8,253 8,357 7,800 8,700 12.5 12.5 12.0 12.0 millions) SUBPROGRAM SUMMARY EPA.3.3 HOUSING AND INFRASTRUCTURE DEVELOPMENT Contact: Steve Capobres, Director Phone: (602) 280-1365 A.R.S. 41-1504 et. seq. Subprogram Mission: To lead the State's efforts to meet Arizona's housing and infrastructure development needs through the ethical, equitable, and effective delivery of quality programs and services. Subprogram Description: The Strategic Finance Division provides financial assistance in the form of loans, grants, and tax based incentives to qualified applicants, including government entities, private companies, and not-for-profits. The unit provides technical assistance to prospective applicants, ensures applications meet statutory and programmatic guidelines, and performs compliance audits whenever practicable. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 82.3 319.3 3,613.6 82.5 456.8 208.0 84.0 488.9 0.0 Federal Funds 0.0 0.0 0.0 Program Total 4,015.2 747.3 572.9 FTE Positions 8.0 8.0 8.0 This Program Contains the Following Subprograms: The Office of Housing and Infrastructure Development (HID) was designed to provide opportunities for affordable housing and community infrastrucutre improvements in partnership with local governments, non-profit organizations, and the private sector. The office adminsters seven programs that provide approixmantely $70 million in federal and state housing and community development funds annually. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 235.3 218.9 4,209.3 20,946.7 233.1 227.8 8,778.6 21,322.5 237.1 731.3 9,776.7 21,772.8 Program Total 25,610.2 30,562.0 32,517.9 FTE Positions 28.5 29.0 30.0 General Government 63.8 FY 2000 Expected 2,000 Goal 2 To provide public education designed to foster better choices regarding energy use. Performance Measures FY 1999 Actual STRATEGIC FINANCE matching funds) (in millions) u FY 1998 Actual • Funding provided (includes funds and tax Subprogram Goals and Performance Measures: u Goal 1 To meet Arizona's affordable housing and infrastructure needs. 4 Loans and Grants 4 Credit Administration EPA.4.1 SUBPROGRAM SUMMARY LOANS AND GRANTS Contact: Joe Dean, Assistant Deputy Director Phone: (602) 280-1369 A.R.S. 41-1505 et.seq. Subprogram Mission: To provide financial services, quality program management, and technical expertise in support of the Agency's economic and community development goals. Subprogram Description: The Loans and Grants subprogram includes the Commerce and Department of Commerce Page 83 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS state's two annual lotteries, confirms allocations, collects fees, conducts hearings on multi-family projects, and serves as the state's official record. Economic Development Commission (CEDC) and the state's fund for economic development; the Revolving Energy Loan Assistance program (RELA), a loan program to encourage energy efficiency; and the Economic Strength Program (ESP), a joint program with ADOT to provide grants for roadway projects to cities, towns, and counties. Financial assistance awards reflect the Division's commitment to increasing wage levels around the state, leveraging additional investment from other sources and enhancing the economic development goals established in GSPED. Staff analyze applications for financial soundness, prepare contracts and legal documents, conduct compliance reviews, process loan and interest payments, develop reports for the Governor and the legislature, and serve as staff for the Commerce and Economic Development Commission. FY 1999 Actual General Funds FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 82.3 246.8 3,613.6 0.0 82.5 342.1 208.0 0.0 84.0 372.1 0.0 0.0 Program Total 3,942.7 632.6 456.1 FTE Positions 6.5 6.5 6.5 FY 1998 Actual • Number of jobs created by companies participating in CEDC and ESP financial assistance programs. • Financial assistance awarded (in millions) u FY 1999 Actual 2,415 2,042 4.6 4.6 Performance Measures • Financial assistance (in millions) • Energy savings reported by program FY 1999 Actual 0.0 0.0 114.7 0.0 0.0 116.8 0.0 0.0 Program Total 72.5 114.7 116.8 FTE Positions 1.5 1.5 1.5 FY 2000 Expected FY 2001 Expected 1,000 1,000 1.0 FY 2001 Expected 0.9 0.1 1.5 1.5 4.9 5.3 6.0 6.5 FY 2000 Expected FY 2001 Expected 1,793 3,273 2,500 2,500 133.4 312.9 200.0 200.0 Goal 2 To administer the Private Activity Bond program fairly and consistently. FY 1998 Actual Performance Measures • Number of allocation requests received • Dollars available for allocation (in FY 1999 Actual FY 2000 Expected FY 2001 Expected 76 81 84 88 227.8 233.4 239.0 244.6 millions) • Dollars not allocated each year • Director's discretion dollars given to FY 2000 Expected FY 1999 Actual FY 1998 Actual companies participating in the Enterprise Zone program. • Capital investment made by companies participating in Enterprise Zone program (property tax and income tax programs) (in millions) u 1.2 Goal 1 To administer the Enterprise Zone program effectively and use the legislative reauthorization to streamline the program. • Total number of jobs created by Goal 2 To increase the amount of energy savings attributable to RELA program. FY 1998 Actual 0.0 72.5 0.0 0.0 Performance Measures Goal 1 To stimulate job creation and capital investment in Arizona's economy. Performance Measures FY 2001 Estimate Other Appropriated Funds Other Non Appropriated Funds Federal Funds u Subprogram Goals and Performance Measures: u FY 2000 Estimate Subprogram Goals and Performance Measures: ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: 0 0 0 0 15.5 5.3 12.5 12.5 manufacturing (previous calendar year) (in millions) u u u u u u participants (in millions) EPA.4.2 SUBPROGRAM SUMMARY CREDIT ADMINISTRATION Contact: Joe Dean, Assistant Deputy Director Phone: (602) 280-1369 A.R.S. 41-1505 et. seq. Subprogram Mission: To provide financial services, quality program management, and technical expertise in support of the Agency's economic and community development goals. Subprogram Description: The Credit Administration subprogram includes the administration of the statutes relating to the state's private activity bond allocation and enterprize zone program, as well as military re-use and defense restructuring programs. The Commerce Zone Administrator provides statewide coordination for the program, processes applications, certifies businesses for benefits, and reports to the Legislature. The Private Activity Bond Administrator organizes the Page 84 Department of Commerce General Government 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY GOVERNOR’S OFFICE OF EQUAL OPPORTUNITY AFA Ruben E. Alvarez, Executive Director Contact: C. Graham, Executive Assistant (602) 542-3711 Executive Order 93-20 Goal 2 To avoid/reduce the State's exposure to employment related disputes and lawsuits through training of State Equal Opportunity Liaisons and Administrative Managers; and coordination with Equal Employment Opportunity Commission. FY 1998 Actual Performance Measures •Number of Diversity Training classes FY 1999 Actual 0 5 FY 2000 Expected FY 2001 Expected 7 7 provided by the GOEO Agency/Program Mission: u To ensure nondiscrimination and equal opportunity within all programs and activities conducted by state agencies/divisions to ensure equitable access to employment, contracting, and appointment opportunities. The GOEO will work to assist state agencies/divisions in promoting equal opportunity in employment, appointments, and procurement practices conducted on behalf of the state. Agency/Program Description: The Governor's Office of Equal Opportunity (GOEO) provides information and technical assistance to state agencies to ensure nondiscrimination and equal opportunity access to employment, state contracts, and appointments. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY 2000 Estimate FY 1998 Actual Performance Measures •Number of community organizations contacted by the GOEO to help facilitate the dissemination of information regarding employment opportunities •Number of state agencies contacted by GOEO to ascertain their employment needs u FY 2001 Estimate 204.6 0.0 0.0 65.2 233.7 0.0 0.0 65.0 238.2 0.0 0.0 65.0 269.8 298.7 303.2 Capital Funds 0.0 0.0 0.0 Agency Total 269.8 298.7 303.2 FTE Positions 5.0 4.0 4.0 FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 30 30 NA NA 20 20 Goal 4 To enhance the growth and development of minority and women-owned business enterprises. FY 1998 Actual Performance Measures ($ Thousands) Funding and FTE Summary: Goal 3 To achieve and maintain a culturally diverse state government workforce as well as representation on State Boards and Commissions. •Number of presentations and informational FY 1999 Actual NA NA FY 2000 Expected 3 FY 2001 Expected 3 sessions regarding procurement opportunities u u u u u u Agency/Program Goals and Performance Measures: u Goal 1 To ensure state agencies comply with Equal Employment Opportunity rules, regulations, policies, and procedures. Performance Measures •Number of state agencies assisted in the preparation of State and Local Government Information Survey (EEO-4) Annual Federal Report •Number of state agencies assisted in their efforts to reach parity and be in compliance with Federal Equal Opportunity rules and regulations General Government FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 102 102 102 102 102 102 102 Governor’s Office of Equal Opportunity Page 85 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY STATE BOARD OF EQUALIZATION EQA David Schweikert, Chairperson Contact: David Schweikert, Chairperson (602) 253-7800 Ext. 26 A.R.S. 42-16152 Agency/Program Mission: To provide an independent appeal process for taxpayers, the county Assessors, and the Department of Revenue in disputes relating to the valuation and classification of property for ad valorem tax purposes. Agency/Program Description: The State Board is comprised of seventeen members, seven appointed by the Governor (including the Chairman) and five members from Maricopa and Pima counties, respectively. The Board's jurisdiction is primarily over locally assessed real and personal property in Maricopa and Pima counties. Under A.R.S. § 42-15105 supplemental role, the Board’s authority extends to centrally assessed property statewide. The Board, formerly Division I of the State Board of Tax Appeals, was created on August 1, 1995 through a consolidation of the appeals process. ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 604.7 0.0 0.0 614.5 0.0 0.0 622.5 0.0 0.0 0.0 0.0 0.0 Federal Funds 604.7 614.5 622.5 Capital Funds 0.0 0.0 0.0 Agency Total 604.7 614.5 622.5 FTE Positions 9.0 8.0 8.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 To reduce the cost attributed to petitions and hearings. FY 1998 Actual Performance Measures •Cost per petition/hearing (in dollars) •Appeals Received u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 28 27 25 NA 18,000 18,000 18,000 Goal 2 To continue the growth in electronic filing and transmit a statement of changes made to the valuation of any property in Maricopa or Pima county. FY 1998 Actual Performance Measures •Online filing NA u Page 86 FY 1999 Actual u u u u 2,000 FY 2000 Expected 5,000 FY 2001 Expected 7,000 u State Board of Equalization General Government 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY OFFICE FOR EXCELLENCE IN GOVERNMENT OEG Sandra Ferniza, Director Contact: David Dodenhoff, Deputy Director (602) 542-7546 Executive Order 92-32 Agency/Program Mission: To provide consulting services, technical assistance and leadership training to help state government deliver courteous, efficient and cost-effective customer service to its citizen owners and employees. Agency/Program Description: The Office for Excellence in Government (OEG) serves as the inhouse management consulting resource for the executive branch. It is responsible for assisting agencies with resolving management and/or operational issues. OEG focuses on improving the efficiency and effectiveness of government business processes, with a particular emphasis on customer service and satisfaction. ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 1,186.0 9.6 0.0 0.0 1,536.8 500.0 0.0 0.0 1,564.3 500.0 0.0 0.0 1,195.6 2,036.8 2,064.3 Capital Funds 0.0 0.0 0.0 Agency Total 1,195.6 2,036.8 2,064.3 FTE Positions 19.0 19.0 19.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 To increase customer satisfaction with OEG services. FY 1998 Actual Performance Measures •Percent of customers indicating satisfaction with services •Percent of customers that request services more than once •Percent of customers indicating willingness to recommend OEG to others and use OEG services again u General Government u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 85 90 95 NA 5 10 15 NA 85 90 95 u Office for Excellence in Government Page 87 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures •Percent of guest survey ratings that EXPOSITION AND STATE FAIR BOARD NA FY 2000 NA FY 2001 75 85 CLA.1 PROGRAM SUMMARY INTERIM EVENTS Contact: Wanell Skinner, Special Projects Manager Phone: (602) 252-6771 A.R.S. 3-1001 to 3-1013, 5-113 Agency Mission: To provide unlimited opportunity to celebrate Arizona's heritage, youth, industry, traditions and future by bringing the entire community together. Agency Description: Program Mission: To maximize incremental income during the non-fair period by providing quality facilities and services. The Arizona Exposition and State Fair (AESF) is a 96-acre entertainment facility which showcases a variety of events including one of the pre-eminent state fairs in the country. AESF rents its facilities to a variety of tenants and promoters including the Arizona National Livestock Show, the Maricopa County Fair, Valley Arena Management and the Phoenix Mustangs. AESF provides a location to showcase industry, agriculture, education, and entertainment for the enjoyment of the citizens of Arizona. Program Description: The Arizona Exposition and State Fair provides rental opportunities during the non-fair period for events such as: Antique Markets, Gun Shows, Livestock Shows, Youth Activities, Sporting Events and Community Activities. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate ($ Thousands) Agency Summary: FY 1999 Actual Ø INTERIM EVENTS Ø STATE FAIR FY 1999 are above average CLA Gary Montgomery, Executive Director Contact: Wanell Skinner, Special Projects Manager (602) 252-6771 FY 1998 FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 0.0 2,155.2 0.0 0.0 3,310.6 0.0 0.0 3,514.4 0.0 2,155.2 3,310.6 3,514.4 7,751.0 9,432.2 10,002.5 Federal Funds 0.0 0.0 0.0 Capital Funds 0.0 1,013.2 1,069.8 Program Total 2,155.2 3,310.6 3,514.4 Agency Total 9,906.2 13,756.0 14,586.7 FTE Positions 47.0 47.0 47.0 Program Goals and Performance Measures: ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY 2000 Estimate u FY 2001 Estimate 0.0 9,906.2 0.0 0.0 0.0 12,742.8 0.0 0.0 0.0 13,516.9 0.0 0.0 9,906.2 12,742.8 13,516.9 Capital Funds 0.0 1,013.2 1,069.8 Agency Total 9,906.2 13,756.0 14,586.7 FTE Positions 175.0 182.0 182.0 Goal 1 To increase the number of non-fair rental days. •Non-fair rental days over previous year •Percent increase in rental revenue over previous year. •New promoters requesting space •Increase in rental space •Repeat promoters annually •Percent of facilities used per year •Promoters contacted •Rental packets requested Agency Goals and Key Performance Measures: u u Performance Measures Goal 1 To maximize the use of existing space. Key Performance Measures •Events held on grounds •Percent of facilities used per year •People coming onto grounds annually (in thousands) •Facilities available for rental •Total days each facility is used •Event days u FY 1998 FY 2000 FY 2001 64 60 65 68 36.0 36.5 37.0 37.5 1,285 1,330 2,030 2,180 23 23 23 23 275 282 294 300 169 174 191 191 Goal 2 To maximize guest satisfaction. Page 88 FY 1999 FY 1998 Actual Performance Measures Goal 2 FY 2000 Expected FY 2001 Expected 2 1 3 5 4 2 5 8 48 NA 24 36 NA NA NA 1 22 24 26 36 36.0 36.5 37.0 37.5 5 5 200 200 40 40 300 300 To maximize the use of existing parking space. •Parking lot rentals •Promoters contacted •Rental packets requested •New strategic partners CLA.2 FY 1999 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 12 14 16 18 NA 5 5 5 NA 7 7 7 1 1 2 2 PROGRAM SUMMARY STATE FAIR Contact: Wanell Skinner, Special Projects Manager Phone: (602) 252-6771 A.R.S. 3-1003 to 3-1013, 11-258 Exposition and State Fair Board General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Mission: To produce the pre-eminent state fair in the country showcasing industry, business, entertainment and agriculture. Program Description: AESF produces the annual Arizona State Fair which brings together a wide range of participants representing industry, business and agriculture. The Fair showcases a variety of activities including: agriculture, 4-H, educational and community exhibits. The Fair also features entertainment such as motorized events, rodeos, midway rides, attractions, community groups and national entertainers. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 0.0 7,751.0 0.0 0.0 9,432.2 0.0 0.0 10,002.5 0.0 Federal Funds 0.0 0.0 0.0 Program Total 7,751.0 9,432.2 10,002.5 FTE Positions 128.0 135.0 135.0 Program Goals and Performance Measures: u Goal 1 To develop partnerships with business, industry, community, and volunteer groups. FY 1998 Actual Performance Measures FY 1999 Actual FY 2000 Expected FY 2001 Expected •New partners acquired •Exhibit space used by partners for NA 2 2 2 NA 5,000 5,500 6,050 •Percent of partners submitting satisfaction NA 75 80 90 FY 2000 Expected FY 2001 Expected business showcase (square feet) surveys that are above average u Goal 2 To maximize all fair revenue sources. FY 1998 Actual Performance Measures •New revenue streams identified •New revenue received from alternative FY 1999 Actual 1 1 1 1 50,000 77,500 23,250 15,550 revenue sources (in dollars) •Percent increase in income •Percent increase in per capita receipts u Goal 3 5 4 8.5 8.8 9.0 FY 2000 Expected FY 2001 Expected FY 1998 Actual •Increase in Monday & Wednesday attendance Percent increase in midweek admission • revenues •Fair attendance (in thousands) Goal 4 2 8.0 To increase midweek fair attendance. Performance Measures u NA FY 1999 Actual 11,800 0 11,000 11,000 1 1 2 2 950 975 1,025 1,025 To maximize the satisfaction of fair guests. FY 1998 Actual Performance Measures •Guest service contacts •Improvements implemented •Percent of guest comment forms FY 1999 Actual 1,173 1,475 FY 2000 Expected FY 2001 Expected 1,700 1,800 1 5 3 3 80 90 93 95 satisfactorily resolved u General Government u u u u u Exposition and State Fair Board Page 89 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Percent of state personal computers within AGENCY/PROGRAM SUMMARY GOVERNMENT INFORMATION TECHNOLOGY AGENCY u GTA John Kelly, Director Contact: John McDowell, Deputy Director (602) 340-8538 A.R.S. 41-3501 NA FY 1998 Actual Performance Measures Agency/Program Mission: To partner with state agencies and private sector organizations to improve information technology capabilities, both technical and human, to add value, quality and efficiency in delivery of public services for the people of Arizona. Agency/Program Description: This agency is responsible for statewide information technology (IT) planning, coordinating and consulting. The Government Information Technology Agency (GITA) Director serves as the Chief Information Officer (CIO) for state government. GITA has responsibility to administer the state's Executive Branch IT resources, including establishing statewide standards, serving as statewide coordinator, critically evaluating and approving/disapproving agency IT plans and projects. GITA is also responsible for mandating necessary revisions to statewide standards and temporarily suspending the expenditure of monies if an IT project is at risk of failing to achieve its intended results or does not comply with state requirements. In addition, GITA provides IT consulting services to agencies and staff support for the Information Technology Authorization Committee (ITAC). ITAC is an executive, legislative, judicial, and private sector committee which has planning and oversight responsibility for information technology in all three branches of state government. 80 than $100,000 receiving consulting assistance for IT activities •Percent of agencies with IT budgets less than $100,000 receiving consulting assistance for IT activities •Percent of stakeholders satisfied with IT research •Percent improvement over base year of major or critical projects completed on time and within budget u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 100 100 100 NA 60 70 80 NA Baseline 50 70 15 25 Baseline 10 Goal 3 To facilitate a strategic Year 2000 planning process and assist agencies in their compliance efforts. FY 1998 Actual Performance Measures •Percent of agencies assessed for progress u u u FY 2000 Expected FY 2001 Expected Baseline 90 100 NA 50 90 100 NA toward Y2K compliance •Percent of mission critical applications, interfaces and equipment Y2K compliant u FY 1999 Actual u u ($ Thousands) Funding and FTE Summary: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 10,321.6 8,710.6 0.0 0.0 70.3 3,056.9 0.0 0.0 71.6 3,095.9 0.0 0.0 19,032.2 3,127.2 3,167.5 Capital Funds 0.0 0.0 0.0 Agency Total 19,032.2 3,127.2 3,167.5 FTE Positions 17.0 20.0 20.0 Operating Funds Subtotal 60 Goal 2 To establish and conduct IT research and provide consulting to improve the quality of state government business decisions. •Percent of agencies with IT budgets greater General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 40 state refresh standard [approximately three years] Agency/Program Goals and Performance Measures: u Goal 1 To improve the quality of state government information technology (IT) services through state planning and oversight. Performance Measures •Technical, coordination and security standards published or approved •Percent of Project Investment Justifications reviewed within 30 workdays •Percent of agencies connected to a statewide Email system Page 90 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 12 24 36 NA 85 95 100 NA 25 50 75 Government Information Technology Agency General Government 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY OFFICE OF THE GOVERNOR GVA Jane Dee Hull, Governor Contact: Rick Collins, Chief of Staff (602) 542-1371 Constitution Art. 5, Section 4 Goal 2 To respond to requests for information and assistance from citizens and other jurisdictions in a timely manner. FY 1998 Actual Performance Measures •Percent of citizen requests responded to NA u To provide leadership for the State of Arizona and to manage the Executive branch of state government to ensure that it efficiently and effectively serves Arizona's citizens. FY 2001 Expected 80 85 Goal 3 To improve the public's confidence in state government by appointing qualified leaders to key positions, as required by law, and ensuring that they efficiently and effectively execute their responsibilities. Agency/Program Description: The Governor serves as the Chief Executive Officer of Arizona state government. The Constitution provides that the Governor shall be the commander-in-chief of Arizona's military forces and authorizes the Governor to grant reprieves, commutations and pardons, pursuant to law. The Governor is also responsible for making appointments to positions in state government pursuant to law, representing Arizona in official dealings with other governmental entities, taking action on bills approved by the Legislature, and informing the public on issues affecting the state. The office of the Governor includes the Office of Community Policy, which has divisions to address issues related to women, children, drug policy, as well as employment and training. The Arizona/Mexico Commission and the Office of Sonora are also within the Office of the Governor. FY 1998 Actual Performance Measures •Appointments made within judiciary, FY 1999 Actual 584 842 FY 2000 Expected 600 FY 2001 Expected 600 executive branch, and boards and commissions u u u u u u ($ Thousands) Funding and FTE Summary: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 5,165.4 0.0 0.0 0.0 5,781.0 47.6 0.0 0.0 5,869.7 47.6 0.0 0.0 5,165.4 5,828.6 5,917.3 Capital Funds 0.0 0.0 0.0 Agency Total 5,165.4 5,828.6 5,917.3 FTE Positions 0.0 0.0 0.0 Operating Funds Subtotal NA FY 2000 Expected within 30 days Agency/Program Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1999 Actual Agency/Program Goals and Performance Measures: u Goal 1 To provide leadership in working with the Legislature to adopt meaningful legislation that addresses the needs of the State of Arizona and its citizens. Performance Measures •Legislation signed by the Governor •Percent of legislation outlined in Governor's FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 312 350 300 300 80 77 80 80 State of the State Address enacted General Government Office of the Governor Page 91 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY GOVERNOR'S OFFICE OF STRATEGIC PLANNING AND BUDGETING Thomas Betlach, Director Contact: Monica Klaschka, Strategic Management Analyst (602) 542-5381 Title 35, Ch. 1, Art. 1 OMB •Percent of state agencies loading budgets u This office provides a central Executive branch resource for the compilation, analysis, and investigation of state fiscal matters. It advises the Governor in preparation of the Executive budget and advocates for that budget through the legislative process. The office assists and advises all entities of state government in budget development and execution. It also coordinates the process of defining state government programs, developing strategic plans, and measuring program performance to achieve desired results. The office is also responsible for fulfilling constitutionally and legislatively mandated reporting requirements related to the state budget. FY 2000 Expected FY 2001 Expected 89.3 95 99 1 .6 .5 .5 Goal 3 To improve the efficiency and effectiveness of the state strategic planning and budgeting processes. FY 1998 Actual Performance Measures Agency/Program Description: FY 1999 Actual 69.5 into AFIS •Percent of non-technical supplemental appropriations compared to original appropriations To facilitate the effective and efficient allocation of resources in accordance with fiscally sound principles that will enable the Governor and state government to provide quality services to the citizens of Arizona. •Average agency satisfaction rating (5-point scale) with budget and planning instructions, training, automated applications, and technical assistance •Percent of agencies submitting biennial budgets electronically •Percent of agencies submitting biennial Master List information electronically u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 3.7 4.3 4.3 0 55 NA 87 100 NA 100 NA u u ($ Thousands) Funding and FTE Summary: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 1,703.6 0.0 0.0 0.0 1,879.3 0.0 0.0 0.0 1,914.4 0.0 0.0 0.0 1,703.6 1,879.3 1,914.4 Capital Funds 0.0 0.0 0.0 Agency Total 1,703.6 1,879.3 1,914.4 FTE Positions 24.0 24.0 24.0 Operating Funds Subtotal FY 1998 Actual Performance Measures Agency/Program Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Goal 2 To monitor the execution of the state budget to ensure that expenditures are in accordance with the adopted budget, actual revenues, and intent of the Governor and Legislature. Agency/Program Goals and Performance Measures: u Goal 1 To advocate for the adoption of a balanced, fiscally prudent state budget which reflects the priorities and programs of the Governor. Performance Measures •Consecutive years without statewide mid- FY 1998 Actual 6 FY 1999 Actual 7 FY 2000 Expected 8 FY 2001 Expected 9 year reductions Page 92 Governor's Office of Strategic Planning and Budgeting General Government 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY Goal 2 To conduct legislative business in a timely manner. HOUSE OF REPRESENTATIVES HOA Representative Jeff Groscost, Speaker of the House Contact: Jimmy Jayne, Chief of Staff (602) 542-3145 Constitution Art. 4, Part 1, Section 1 Agency/Program Mission: To serve the public by enacting laws that protect the public safety and welfare, to provide information to the public and to assist members of the public who contact their legislative representatives with questions, problems or concerns. FY 1998 Actual Performance Measures •Days in a regular session •Special sessions •Days in a special session •Days to adopt a balanced budget u FY 1999 Actual FY 2000 Expected FY 2001 Expected DNR NA NA NA DNR NA NA NA DNR NA NA NA DNR NA NA NA Goal 3 To provide information and assistance to constituents. FY 1998 Actual Performance Measures •Individuals assisted through the Constituent FY 1999 Actual DNR NA FY 2000 Expected NA FY 2001 Expected NA Services Offices Agency/Program Description: The House of Representatives consists of 60 members elected by the public. Two members are elected from each of the 30 legislative district at biennial elections. Members of the Legislature participate in activities related to the review and adoption of a wide range of topics that affect the citizens of Arizona. Members serve on standing committees, participate in interim projects and handle constituent concerns. FY 1999 Actual FY 2000 Estimate u u u u FY 2001 Estimate 9,791.0 0.0 0.0 0.0 10,721.6 0.0 0.0 0.0 10,879.9 0.0 0.0 0.0 9,791.0 10,721.6 10,879.9 Capital Funds 0.0 0.0 0.0 Agency Total 9,791.0 10,721.6 10,879.9 FTE Positions 0.0 0.0 0.0 Operating Funds Subtotal u ($ Thousands) Funding and FTE Summary: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u Agency/Program Goals and Performance Measures: u Goal 1 To ensure Arizona has a true citizen legislature that enacts legislation addressing the needs of the State of Arizona and its citizens and to ensure the public has access to the legislature, their legislators and the legislative process. Performance Measures •Legislation adopted for all high priority issues identified in the majority program •Weekly schedule of meetings distributed to the media •Limit the use of strike-everything amendments •Free conference committees holding public meetings (%) General Government FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected DNR NA NA NA DNR NA NA NA DNR NA NA NA DNR NA NA NA House of Representatives Page 93 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY JOINT LEGISLATIVE BUDGET COMMITTEE JLA Richard Stavneak, Director Contact: Richard Stavneak, Director (602) 542-5491 Agency Mission: To provide the Arizona Legislature with sound research, analysis, forecasts, and recommendations on state government finances and public policies; to provide the members with high quality work that is factually-based and delivered in a timely and professional manner, so they can make informed public policy decisions that are in the best interests of the citizens of Arizona. Agency Description: The Joint Legislative Budget Committee (JLBC) Staff is a 34 person statutory agency in the legislative branch of Arizona State Government. The Governing Board is the 16-member Joint Legislative Budget Committee who appoint a Legislative Budget Analyst [Director] who is responsible for hiring other staff as authorized through the appropriations process. The office was established pursuant to A.R.S. 41-1272 in 1966. ($ Thousands) Agency Summary: FY 1999 Actual Ø JOINT LEGISLATIVE FY 2000 Estimate FY 2001 Estimate 1,699.4 2,251.3 2,297.2 Capital Funds 0.0 0.0 0.0 Agency Total 1,699.4 2,251.3 2,297.2 BUDGET COMMITTEE ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 1,699.4 0.0 0.0 0.0 2,251.3 0.0 0.0 0.0 2,297.2 0.0 0.0 0.0 1,699.4 2,251.3 2,297.2 Capital Funds 0.0 0.0 0.0 Agency Total 1,699.4 2,251.3 2,297.2 FTE Positions 34.0 34.0 34.0 Operating Funds Subtotal JLA.1 PROGRAM SUMMARY JOINT LEGISLATIVE BUDGET COMMITTEE Contact: Richard Stavneak, Director Phone: (602) 542-5491 A.R.S. 41-1272 This Program Contains the Following Subprograms: 4 Fiscal Analysis and Research 4 Tax Analysis and Forecasting Page 94 Joint Legislative Budget Committee 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS JLA.1.1 SUBPROGRAM SUMMARY FISCAL ANALYSIS AND RESEARCH Contact: Richard Stavneak, Director Phone: (602) 542-5491 A.R.S. 41-1272 Subprogram Mission: To provide the Arizona Legislature with sound analysis and research regarding state spending and public policies. Subprogram Description: The Fiscal Analysis and Research subprogram performs the following core functions: analyzes agency budget requests; analyzes the Governor's budget recommendation; prepares alternative budget recommendations; provides support to the Appropriations subcommittees; provides public policy analysis; prepares fiscal notes; and provides staff support to the Joint Legislative Budget Committee. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 1,359.5 1,801.0 1,837.8 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 1,359.5 1,801.0 1,837.8 FTE Positions 28.0 28.0 28.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u Goal 1 To help the Legislature with sufficient staff support to enact budgets in a timely fashion. Performance Measures • Survey of legislator satisfaction (4=high): other members • Survey of legislator satisfaction (4=high): Appropriations and JLBC Members u FY 1999 Actual FY 2000 Expected FY 2001 Expected 3.09 3.37 3.38 3.38 3.53 3.62 3.63 3.63 Goal 2 To produce error-free General Appropriation Act, Omnibus Reconciliation Bills (ORB's) and other budget-related legislation. Performance Measures • Errors u FY 1998 Actual FY 1998 Actual FY 1999 Actual 0 FY 2000 Expected 0 0 FY 2001 Expected 0 Goal 3 To prepare timely fiscal notes. Performance Measures • Days to transmit fiscal notes JLA.1.2 FY 1998 Actual FY 1999 Actual 15.2 FY 2000 Expected 14.8 14.0 FY 2001 Expected 14.0 SUBPROGRAM SUMMARY TAX ANALYSIS AND FORECASTING Contact: Richard Stavneak, Director Phone: (602) 542-5491 A.R.S. 41-1272 Subprogram Mission: To provide the Arizona Legislature with sound analysis and forecasts of the Arizona economy and state revenues. Subprogram Description: General Government Joint Legislative Budget Committee 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS The Tax Analysis and Forecasting subprogram performs the following core functions: economic forecasting; revenue forecasting; tax analysis; economic analysis; and staff support to the Joint Legislative Tax Committee upon request. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 339.9 0.0 0.0 0.0 450.3 0.0 0.0 0.0 459.4 0.0 0.0 0.0 Program Total 339.9 450.3 459.4 FTE Positions 6.0 6.0 6.0 Subprogram Goals and Performance Measures: u Goal 1 To provide accurate economic and revenue forecasts. FY 1998 Actual Performance Measures • Actual revenues exceed forecasted FY 1999 Actual 6.9 4.7 FY 2000 Expected 3.0 FY 2001 Expected 3.0 revenues (expressed as a percent) u Goal 2 To prepare timely fiscal notes. • Days to transmit a fiscal note u Page 96 FY 1999 Actual FY 1998 Actual Performance Measures 20.0 u u u u 15.0 FY 2000 Expected 14.0 FY 2001 Expected 14.0 u Joint Legislative Budget Committee 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY JUDICIARY SPA Thomas A. Zlaket, Chief Justice Contact: Marge Cawley, Strategic Planner (602) 542-9768 Agency Mission: To provide Arizona citizens with an independent, accessible, and integrated judicial system that maintains a high degree of public trust and confidence; serves as an asset by dispensing justice, resolving human disputes and conducting its administrative functions in a fair, equitable, and just manner; and operates efficiently and expeditiously. Agency Description: The Arizona Judicial Branch is an integrated, but decentralized, judicial system implementing its constitutional and statutory responsibilities throughout all levels of government - state, county, and city. It serves the citizens of Arizona. The Judicial Branch consists of the Supreme Court, Court of Appeals, Superior Court and limited jurisdiction - municipal and justice of peace - courts. The Supreme Court and Court of Appeals are fully funded at the state level. The Superior Court is placed at the county level, but in addition to county funding, state funds are used to fund half of each Superior Court judge's salary. In addition, various programs that are implemented through each county's Superior Court receive various levels of funding from the state. Justices' of the Peace salaries are the funding responsibility of both the county in which they reside and the state. The Judicial Branch's funding sources and proportion of expenditures for its statewide operation are: the state, 35.2%; counties, 50.4%; local government, 14.2%; and federal/private, 0.3%. The Arizona Constitution mandates an integrated judicial department with administrative supervision over all courts resting with the Chief Justice of the Supreme Court. The Administrative Office of the Courts is charged with assisting the Chief Justice in discharging his/her administrative duties. The Arizona Judicial Council was created in 1990 to assist the Supreme Court and the Chief Justice in developing and implementing policies and procedures designed to accomplish the integration of the court system pursuant to the Court's constitutional mandate. The Council aids the Supreme Court by identifying the needs of the judiciary, studying the internal operation of the courts, and recommending uniform administrative policies and procedures to improve judicial administration at all levels, and analyzes and plans for future developments. ($ Thousands) Agency Summary: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate Ø SUPREME COURT ON JUDICIAL Ø COMMISSION CONDUCT 3,325.9 3,476.9 3,538.7 364.9 325.1 330.2 Ø COURT ADMINISTRATION CHILDREN'S Ø DEPENDENT SERVICES DIVISION 7,238.2 8,584.2 9,246.2 4,789.6 4,934.7 5,193.8 83.9 87.4 87.4 239.9 242.7 242.7 Ø JUDICIAL ASSISTANCE Ø JUDICIAL EDUCATION Page 96 Judiciary NOMINATIONS Ø JUDICIAL AND REVIEW 341.4 338.5 362.9 Ø STATE GRAND JURY Ø DOMESTIC RELATIONS PROCESSING Ø CASE ASSISTANCE 183.6 440.0 440.0 990.0 1,254.4 1,013.1 1,847.7 2,501.6 2,557.7 DISPUTE Ø ALTERNATIVE RESOLUTION 206.6 206.6 206.6 COLLECTION Ø JUDICIAL ENHANCEMENT 6,585.6 12,251.2 12,256.0 DRIVING Ø DEFENSIVE SCHOOL 2,534.5 4,207.6 4,337.9 COMMUNITY Ø ADULT CORRECTIONS 52,840.7 60,169.4 63,138.3 JUSTICE Ø JUVENILE SERVICES 57,297.3 60,227.1 62,301.8 9,315.8 10,027.7 10,156.5 9,864.6 10,102.6 10,423.2 81.0 194.3 196.0 FIDUCIARY Ø PRIVATE CERTIFICATION 36.1 199.0 199.0 CONVICTION RELIEF Ø POST (PCR) 25.1 150.0 150.0 Capital Funds 6,600.0 1,500.0 2,500.0 Agency Total 164,792.4 181,421.0 188,878.0 Ø SUPERIOR COURT JUDGES Ø COURT OF APPEALS Ø CONFIDENTIAL INTERMEDIARY ($ Thousands) Funding and FTE Summary: FY 1999 Actual FY 2000 Estimate 133,561.0 16,056.7 7,609.3 965.4 145,017.5 26,717.1 7,536.4 650.0 151,362.2 27,079.4 7,536.4 400.0 158,192.4 179,921.0 186,378.0 Capital Funds 6,600.0 1,500.0 2,500.0 Agency Total 164,792.4 181,421.0 188,878.0 FTE Positions 583.4 589.9 596.4 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY 2001 Estimate Agency Goals and Key Performance Measures: u Goal 1 To expedite child dependency case proceedings to reduce the amount of time children spend in out-ofhome placement. (Model Court Improvement Projecttarget is to have 100% of all child removals with a petition filed to have a preliminary protective hearing.) Key Performance Measures •Implement Pima County Pilot •Evaluate Pima County Pilot •Legislation for statewide implementation is introduced and adopted •Counties implementing preliminary protective hearing FY 1998 FY 1999 FY 2000 FY 2001 Done On going On going On going Done On going NA NA Done NA NA NA 7 93 100 100 General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Counties implementing prehearing conferences •Cases whose length of time to adjudicate occurs within 50 days (target 90%) •Children in out-of-home placement longer than 2 years (Model Court target is yet to be determined) u •Yavapai and Coconino Counties Superior Court pilot reengineering of criminal case management •Data gathered from reengineering pilots to establish baselines •Legislation to provide new, ongoing state funding, require reengineering and accountability introduced and adopted Percent of counties conducting • reengineering activities •Percent of counties' criminal cases processed within the 100 day target 100 100 Key Performance Measures NA 45 NA Baseline 48 NA 45 42 FY 1998 FY 1999 On going FY 2000 FY 2001 Done On going On going Done NA NA 47 60 95 100 0 NA 33 67 •Percent of adult intensive probationers ordered to pay restitution who are making payments •Percent of adult intensive probationers ordered to pay probation fees who are making payments •Percent of adult standard probationers ordered to pay restitution who are making payments •Percent of adult standard probationers ordered to pay probation fees who are making payments •Percent of juvenile intensive probationers ordered to pay restitution who are making payments •Percent of juvenile intensive probationers ordered to pay probation fees who are making payments •Percent of juvenile standard probationers ordered to pay restitution who are making payments •Percent of juvenile standard probationers ordered to pay probation fees who are making payments FY 1998 65 FY 1999 78 FY 2000 72 Phases I and II •Legislation introduced for funding Phase III •Phase IV funding requested FY 2001 72 67 75 70 70 •Review and assess pro se assistance programs throughout the country Form statewide work group focusing • on Superior Court implementation •Superior Court work group identifies and prioritizes the various pro se assistance programs for implementation Implementation by counties of pro se • self service activities •Form statewide work group focusing on limited jurisdiction courts implementation •Implementation by limited jurisdiction courts of pro se self service activities 65 67 63 65 63 NA NA NA Done Done Done NA NA Done Done 9 5 2 2 8 5 2 2 1 1 1 1 0 87 233 135 0 0 86 NA 65 63 44 50 55 60 50 55 58 60 FY 1998 FY 1999 Done FY 2000 FY 2001 NA NA NA Done On going NA NA On going On going On going On going Begin On going On going On going NA NA NA Begin NA NA NA Begin Goal 6 To increase citizenry input into the court planning process. Key Performance Measures 55 FY 2001 Goal 5 To provide easier access to dispute resolution litigants without lawyers (pro se litigants). Key Performance Measures u FY 2000 Done •Detention beds renovated u FY 1999 Done applications •Monitor through expenditure report of county projects status •New detention beds built Done On going On going On going Intro •Legislation introduced for funding FY 1998 •County applications received •Counties awarded aid based on Goal 3 To improve enforcement of court orders, specifically the collection of restitution and probations fees of juvenile and adult probationers. Key Performance Measures u 93 Goal 2 To reduce felony case processing delays in order to improve public protection and to provide swift, fair justice for victims and for those accused of crimes. (Fill the Gap-target is to have 90% of all felony cases processed within 100 days.) Key Performance Measures u 7 •Statewide citizen survey conducted •Survey results shared with court community Conduct citizen summits • •Share citizen input at National Public Trust and Confidence Conference •Gather citizen's input as part of judicial branch strategic planning SPA.1 FY 1998 FY 1999 NA NA FY 2000 FY 2001 NAAnticipated On going On going On going On going Begin On going On going On going NA Done NA NA Begin On going On going On going PROGRAM SUMMARY SUPREME COURT 55 60 65 70 60 60 65 75 Contact: Mike DiMarco, Budget Director Phone: (602) 542-9328 AZ Constitution, Article VI, Section 2; A.R.S. 12-101 Program Mission: To dispense justice in a fair and equitable manner and to provide judicial and administrative supervision over the Arizona Judicial Department as mandated by Arizona law and the Constitution. Goal 4 To assist counties with providing safe and secure juvenile detention facilities. Program Description: The Supreme Court: may choose to review decisions of the intermediate appellate courts when a petition for review is filed; General Government Judiciary Page 97 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS hears direct criminal appeals in cases with a death sentence imposed; hears direct appeals in election cases; may accept direct special actions brought in the Supreme Court against state officials; regulates activities of the State Bar of Arizona and oversees admission of new attorneys to the practice of law; reviews charges of misconduct against attorneys, and has authority to suspend or disbar an attorney; serves as the final decision-making body when disciplinary recommendations are filed against Arizona judges by the Commission on Judicial Conduct; adopts rules of procedures for all courts of the state; provides administrative supervision over all courts of the state; and chairs the Commissions on Appellate and Trial Court Appointments. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds The Commission is required to investigate all complaints of judicial misconduct and may resolve them in one of several ways. Complaints that are frivolous or unfounded may be dismissed for lack of jurisdiction, insufficient grounds to justify investigation or no evidence of judicial misconduct. Cases involving serious misconduct are decided in formal hearings, similar to trials, that are open to the public. At the conclusion of a hearing, the Commission can formally recommend to the Supreme Court that a judge be publicly censured, suspended, removed or retired. The proceedings in less serious cases are handled informally and confidentially. In these cases the Commission can issue private letters of admonition or reprimand, require professional counseling, monitor a judge's conduct or impose various other conditions designed to correct or improve a judge's behavior. FY 2000 Estimate FY 2001 Estimate 3,325.9 0.0 0.0 3,476.9 0.0 0.0 3,538.7 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 3,325.9 3,476.9 3,538.7 FTE Positions 48.0 48.0 48.0 Program Goals and Performance Measures: u Goal 1 To provide fair and expeditious determination of cases. ( Supreme Court activity is difficult to predict; estimates are based on FY 1999 activity level. Cases pending are as of 6/30.) Performance Measures •All cases on file •All cases terminated •Cases pending •New case filings •State Bar matters on file •State Bar matters terminated SPA.2 FY 1998 Actual FY 1999 Actual FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 364.9 0.0 0.0 FY 2001 Estimate 325.1 0.0 0.0 330.2 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 364.9 325.1 330.2 FTE Positions 5.0 5.0 5.0 Program Goals and Performance Measures: u FY 2000 Expected FY 2001 Expected 1,847 1,893 1,893 1,893 1,275 1,400 1,400 1,400 572 493 493 493 1,458 1,319 1,319 1,319 99 107 107 107 91 99 99 99 PROGRAM SUMMARY Goal 1 To investigate and resolve all complaints of judicial misconduct, in accordance with Constitutional mandates. (Commission activity is collected on a calendar year. Since Commission activity is difficult to predict estimates for 1999, 2000, and 2001 are based on CY 1998 actuals.) Performance Measures •Inquiries •Complaints •Formal and Informal Actions SPA.3 COMMISSION ON JUDICIAL CONDUCT FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,074 1,074 1,074 1,074 291 291 291 291 26 26 26 26 PROGRAM SUMMARY COURT ADMINISTRATION Contact: Keith Stott, Executive Director Phone: (602) 542-5200 AZ Constitution, Article VI.I Contact: Dave Byers, Administrative Director Phone: (602) 542-9307 AZ Constitution, Article VI, Sections 3, 7 Program Mission: Program Mission: To investigate and resolve all complaints of judicial misconduct. Program Description: The Commission, comprised of 11 members, is an independent agency that has jurisdiction over all judges in the state, including Supreme Court justices, Court of Appeals judges, Superior Court judges, Justices of the Peace and municipal judges. It also has jurisdiction over commissioners, hearing officers, judges pro tempore, retired judges with temporary assignments, and all other judicial officers serving within the judicial branch of government. When all are taken into account, the Commission's jurisdiction extends to more than 440 judges and judicial officers throughout the state. Page 98 ($ Thousands) Funding and FTE Amounts: Judiciary To assist the Chief Justice in carrying out the constitutionally prescribed responsibility for providing administrative supervision over the integrated Arizona court system and support the Chief Justice and the Supreme Court in providing quality administrative leadership and assistance to Arizona's courts. Program Description: Court Administration is responsible, through nine operating divisions and the Office of the Administrative Director, for providing administrative support to the Chief Justice and Supreme Court; for liaison activities with executive and legislative branch agencies and other judicial departments; for coordinating strategic projects that have potential to change the way courts do business; and, for providing internal and external administrative support for General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS the judicial department. The nine divisions are Administrative Services; Adult Services; Certification and Licensing; Court Services; Dependent Children's Services; Education Services; Human Resources; Information Technology; and Juvenile Justice Services. Court Administration is also responsible for facilities management and security for the Arizona Courts Building. FY 1999 Actual FY 2000 Estimate Contact: Mary Lou Hanley, Director Phone: (602) 542-9408 A.R.S. 8-515.01 FY 2001 Estimate Program Mission: 7,238.2 0.0 0.0 8,584.2 0.0 0.0 9,246.2 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 7,238.2 8,584.2 9,246.2 FTE Positions 76.8 76.8 76.8 Program Goals and Performance Measures: u Goal 1 To identify operational and administrative problems and recommend solutions and to uphold the integrity and independence of the judiciary. Performance Measures •Operational reviews completed •Average cost per major operational problems and judicial conduct and/or criminal violations (dollars) •Average cost per review (dollars) •Average days to complete an operational review report •Average reviews per specialist u Goal 2 FY 1998 Actual FY 1999 Actual PROGRAM SUMMARY DEPENDENT CHILDREN'S SERVICES DIVISION ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds SPA.4 FY 2000 Expected FY 2001 Expected 14 11 12 12 18,851 18,851 18,851 18,851 14,822 14,822 14,822 14,822 152 134 100 100 4.6 3.7 4.0 4.0 To ensure that automation services are provided that support statewide programs and systems. To administer programs that are designed to ensure that the best interests of dependent children are served by providing a system of information, advocacy and review. Program Description: The Dependent Children's Services Division interacts with the courts, a variety of non-court agencies and organizations and the public throughout Arizona. The division administers two major programs: Foster Care Review Board and Court-Appointed Special Advocate. Other services include operating a 24-hour parent assistance hotline program that provides court and other related information to parents and guardians whose children have been removed from the home by Child Protective Services. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds 2,259.5 1,617.1 0.0 FY 2000 Estimate 2,608.6 1,926.1 0.0 FY 2001 Estimate 2,701.9 2,091.9 0.0 Federal Funds 913.0 400.0 400.0 Program Total 4,789.6 4,934.7 5,193.8 FTE Positions 45.0 49.5 54.0 This Program Contains the Following Subprograms: Performance Measures •Supreme Court and external agency users FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 3,813 3,846 5,000 5,000 1.5 1.6 1.5 1.5 connected to the operations unit •Operating budget to operations unit operating budget at level consistent with industry standards (percent) •Cost per user (dollars) •Uptime of operations unit during normal operating hours •Average days to resolve a Severity 1 (goal is 1 day) •Average days to resolve a Severity 2 (goal is 2 days) u Goal 3 499 650 585 585 96.5 98.0 97.0 97.0 .9 1.3 1.0 1.0 6.9 2.3 2.0 2.0 To provide accurate, prompt, and professional responses to questions concerning court operations and procedures through Court Answer Line. (A change took place in FY 1999. All calls were taken by the ITD support center. The measures for FY 1999 and beyond reflect only the more complex calls that are handled by Court Services.) Performance Measures •Questions received •Percent of questions resolved within 48 hours •Cost per question (dollars) General Government FY 1998 Actual FY 1999 Actual 4 Foster Care Review Board 4 Court-appointed Special Advocate (casa) 4 Parent Assistance SPA.4.1 SUBPROGRAM SUMMARY FOSTER CARE REVIEW BOARD Contact: William Stanton, Program Manager Phone: (602) 542-9409 A.R.S. 8-515.01 Subprogram Mission: To ensure, through local volunteer review boards and a state advisory board, that children involved in dependency proceedings have a permanent placement plan consistent with their best interest. Subprogram Description: FY 2000 Expected FY 2001 Expected 1,127 580 630 630 76 74 80 80 49 72 65 65 Judiciary The Foster Care Review Board is designed to assist the juvenile court judges. The boards are comprised of volunteer members who receive initial as well as on going training. The boards are responsible for reviewing, within six months of placement and every six months thereafter, the case of each child who remains in out-ofhome placement and who is the subject of a dependent action. The case review determines what efforts have been made by the social services agency with whom the child has been placed, to carry out Page 99 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS the plan for the permanent placement of the child. Review boards submit recommendations to the presiding juvenile court judge in each county to assist their court review and decision making process. To administer and monitor a community-based volunteer advocacy program in the Juvenile Court System for abused and neglected children. The State Foster Care Board is statutorily required to review and coordinate the activities of the local boards. In addition, the State Board is mandated to make annual recommendations to the Supreme Court, the Governor, and the Legislature on the state's foster care statutes, policies, and procedures. The Arizona CASA Program is comprised of the state office, county programs, and volunteers who serve abused and neglected children. The state office administers the program by monitoring county programs to ensure compliance with all relevant statutes, orders, policies and procedures, and funding agreements. In addition, the state office provides services, including recruiting tools, training opportunities, and technical assistance and support to county programs and volunteers. County programs educate communities in order to recruit, maintain, and supervise qualified volunteers to advocate for children involved in juvenile court proceedings as required by A.R.S. §§ 8-522-8-523, and Arizona Rules of Court, Rules 22 and 22.1. Subprogram Description: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,083.7 0.0 0.0 913.0 2,407.6 0.0 0.0 400.0 2,497.9 0.0 0.0 400.0 Program Total 2,996.7 2,807.6 2,897.9 FTE Positions 32.2 33.2 34.2 Subprogram Goals and Performance Measures: u Goal 1 To ensure that each child has a plan for permanent placement. Performance Measures • Children eligible for review (point in time) • Children with plan for permanent placement • Percent of children reviewed • Percent of permanent placements achieved u FY 1999 Actual FY 2000 Expected FY 2001 Expected 6,717 7,023 7,882 8,578 6,717 7,023 7,882 8,578 100 100 100 100 77 77 77 77 • Volunteers • FTEs to support volunteers • Volunteers trained • Percent of volunteers meeting 6 hours of required training Percent of cases reviewed meeting the • minimum quality standard FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 395 430 460 500 28.5 30.5 31.5 32.5 106 105 150 190 100 100 100 100 18 36 72 • Recommendations made by State Board • Percent of State Board recommendations FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,617.1 0.0 0.0 0.0 1,926.1 0.0 0.0 0.0 2,091.9 0.0 0.0 Program Total 1,617.1 1,926.1 2,091.9 FTE Positions 8.0 11.5 15.0 Subprogram Goals and Performance Measures: u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 8 12 5 5 50 50 50 50 followed by the Supreme Court, Legislature and Governor, or other entities Goal 1 To maintain an active and satisfactory partnership between the State Program Office and County Juvenile Courts. Performance Measures • Percent of county staff and judges 86 FY 1999 Actual FY 2000 Expected FY 2001 Expected 95 95 FY 2000 Expected FY 2001 Expected 94 Goal 2 To maintain an adequate number of certified volunteer advocates. Performance Measures • Children eligible for CASA as of 6/30 • Children with CASA assigned as of 6/30 • Volunteers serving during the year • Percent of volunteers completing required Subprogram Mission: FY 1998 Actual indicating very satisfied or satisfied with our services u SUBPROGRAM SUMMARY SPA.4.2 COURT-APPOINTED SPECIAL ADVOCATE (CASA) Contact: Linda Castaneda, Program Manager Phone: (602) 542-9583 A.R.S. 8-522 Page 100 ($ Thousands) FY 1999 Actual 72 Goal 3 To ensure that appropriate recommendations for foster care system needs are submitted to the Supreme Court, Legislature and Governor. Performance Measures The Court Appointed Special Advocate Fund receives 30 percent of unclaimed state lottery prize money pursuant to A.R.S. §§ 5-518 and 8-524. Funding and FTE Amounts: Goal 2 To establish, maintain and train sufficient volunteers to perform high quality case reviews. Performance Measures u FY 1998 Actual CASA's are specially trained volunteers who are appointed to an individual dependency case by presiding juvenile court judges and function as independent advocates for children who are wards of the court. Volunteers help ensure that a child's right to a safe, permanent home is actively pursued. The CASA volunteer has three main roles: 1) to conduct an independent assessment of the case and advocate for needed services for the child and family; 2) to provide written reports and testimony to the juvenile court judge to enable the judge to make the best decision possible; and 3) to be a consistent presence in the child's life, acting as an advocate throughout the court proceedings. FY 1998 Actual FY 1999 Actual 6,045 6,321 7,093 7,720 2,203 2,240 2,329 2,375 901 930 948 966 72 75 77 79 hours of training (calendar year) Judiciary General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Average number of in-service training 8.50 8.50 8.50 8.50 hours volunteers receive (calendar year) u Performance Measures • Volunteer files reviewed (sample) • Percent of volunteer files reviewed found to be in compliance • Children's cases reviewed • Percent of cases reviewed found to be in FY 1999 Actual u FY 2000 Expected FY 2001 Expected 298 174 310 316 57 81 83 85 244 168 254 259 50 52 54 56 compliance SPA.4.3 252 252 288 288 75 75 75 75 satisfactory or better Goal 3 To ensure compliance by monitoring county program activities. FY 1998 Actual • Calls reviewed by peers • Percent of calls reviewed and rated Goal 2 To increase public and agency awareness of the Parent Assistance Hotline. Performance Measures • Yellow Pages referrals • Agency referrals • Calls attributable to: - Brochures (DES) • Calls attributable to: - other advertising SPA.5 SUBPROGRAM SUMMARY PARENT ASSISTANCE Contact: Linda Castaneda, Program Manager Phone: (602) 542-9583 A.R.S. 8-546.09 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 534 516 552 591 777 990 1,059 1,133 405 538 576 616 1,226 1,687 1,805 1,931 PROGRAM SUMMARY JUDICIAL ASSISTANCE Contact: Mike DiMarco, Budget Director Phone: (602) 542-9328 AZ Const., Art. VI, Section 19, 20, A.R.S. 12-143, 38-813 Subprogram Mission: To provide accurate information, education and referrals when children are involved with Child Protective Services (CPS), enabling parents and guardians to work more effectively with CPS and the juvenile court. Program Mission: Subprogram Description: Program Description: The Parent Assistant Program is an information source, independent of the Arizona Department of Economic Security (DES), that responds to questions about juvenile court procedures, Child Protective Services (CPS), and related issues, and a 24 hour statewide telephone hotline. The Parent Assistant Program provides to parents and guardians their legal rights, including the right to attend court or foster review board hearings, and identifies personnel who can provide information on the well-being of the child removed from the home, and available community resources. In addition, the program provides information on procedures for requesting an attorney or a temporary custody hearing, the consequence of failure to make the request, and procedures and responsibilities of the juvenile court system. The program provides the funding mechanism for payment of salaries of judges pro tempore when serving in the Superior Court, payment of retired judges' differential pay, and payment of travel expenses. The Parent Assistance Program hotline became operational on January 21, 1991 and operates from 8:00 am to 11:00 pm, seven days a week. The balance of the day is covered by voice mail messaging service. General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 175.8 0.0 0.0 201.0 0.0 0.0 204.0 0.0 0.0 Federal Funds 0.0 0.0 0.0 175.8 201.0 204.0 FTE Positions 4.8 4.8 4.8 Goal 1 To provide accurate information to families, in a caring, respectful manner. • Hotline calls General Government FY 1998 Actual 5,175 FY 1999 Actual 5,212 General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 83.9 0.0 0.0 FY 2001 Estimate 87.4 0.0 0.0 87.4 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 83.9 87.4 87.4 FTE Positions 0.0 0.0 0.0 Goal 1 To provide reimbursement as required for judges pro tempore and retired judges called to serve in the superior and appellate courts of the state. Performance Measures •Reimbursement provided SPA.6 FY 1998 Actual FY 1999 Actual 63,200 83,900 FY 2000 Expected FY 2001 Expected 87,400 87,400 PROGRAM SUMMARY JUDICIAL EDUCATION Contact: Karen Thorson, Division Director Phone: (602) 542-9431 Administrative Order 99-08 Subprogram Goals and Performance Measures: Performance Measures FY 1999 Actual u FY 1999 Actual Program Total u ($ Thousands) Funding and FTE Amounts: Program Goals and Performance Measures: ($ Thousands) Funding and FTE Amounts: To provide for reimbursement of judges pro tempore and retired judges called to serve in the superior and appellate courts of Arizona. FY 2000 Expected FY 2001 Expected 5,577 5,967 Judiciary Program Mission: To improve the service the judiciary provides to the public and internal customers by increasing the expertise, skills and abilities of Page 101 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS all judicial personnel through a comprehensive, relevant, accessible and high-quality system of judicial education. Program Description: In support of the division's mission, staff have an obligation to provide mandated training for certain categories of court personnel. This includes orientation for new limited and general jurisdiction judges; a certification academy and testing component for new probation officers; and offerings in required programs for judicial staff, including programs on the court system, communication skills, dealing with the public and current issues in the court. In these and other programs, the division strives to involve individuals in the court system in the planning and implementation of programs for their respective positions; to fairly provide programs for all categories of judicial personnel; and to utilize a variety of delivery mechanisms to assure the availability of programs for individuals of all job categories and geographic locations. u FY 1999 Actual •Percent of personnel trained as faculty and/or volunteering to serve as faculty, on committees, etc. •Percent of program budget expended in resource development •Percent of faculty satisfaction with teaching/learning resources provided u •Percent of all types of delivery mechanisms used •Percent of judges satisfied per mechanism •Percent of probation officers satisfied per mechanism •Percent of other staff satisfied per mechanism FY 2000 Estimate FY 2001 Estimate SPA.7 242.7 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 239.9 242.7 242.7 FTE Positions 0.8 0.8 0.8 Program Goals and Performance Measures: To improve the quality of services provided by state courts. FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected •Percent of identified education needs of 97 97 97 97 •Percent of identified education needs of 100 100 100 100 59 80 80 80 76 91 91 91 98 96 96 96 79 87 87 87 judges addressed probation officers addressed •Percent of identified education needs of other staff addressed •Percent of judges' evaluations indicating applicability of information •Percent of probation officers' evaluations indicating applicability of information •Percent of staff's evaluations indicating applicability of information u Goal 2 Page 102 FY 2000 Expected FY 2001 Expected 100 100 100 100 100 100 100 100 45 45 45 45 91 93 93 93 95 98 98 98 78 86 86 86 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 8 7 7 7 4 10 10 10 98 98 98 98 To assure the accessibility of judicial education programs through various delivery mechanisms, including seminars/workshops, conferences, residential programs, and broadcasts. Performance Measures 242.7 0.0 0.0 Performance Measures Goal 4 FY 1999 Actual To assure adequate resources to support a comprehensive system of judicial education. Performance Measures 239.9 0.0 0.0 Goal 1 Goal 3 FY 1998 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 80 80 80 80 89 90 90 90 96 97 97 97 84 87 87 87 ($ Thousands) Funding and FTE Amounts: u •Percent of judges' participating •Percent of probation officers' participating •Percent of other staff's participating •Percent of judges satisfied with training •Percent of probation officers satisfied with training •Percent of other staff satisfied with training This program supports and maintains a statewide system of judicial education and manages oversight of personnel compliance with judicial education standards; maintains, staffs and facilitates a comprehensive system of curriculum and program development committees; maintains a statewide system of local training coordinators to sponsor and monitor local training; conducts and/or facilitates curriculum, program and faculty development programs/processes for statewide judicial education; coordinates and produces conferences, workshops, seminars, videos and broadcasts for judges and non-judge staff; and implements directives of the Committee on Judicial Education and Training and its subcommittees: the Judicial College of Arizona, the Committee on Probation Education, and the Judicial Staff Education Committee. General Funds Other Appropriated Funds Other Non Appropriated Funds Performance Measures PROGRAM SUMMARY JUDICIAL NOMINATIONS AND REVIEW Contact: mike DiMarco, Budget Director Phone: (602) 542-9328 AZ Constitution, Article VI, Sections 36, 42 Program Mission: To nominate highly qualified individuals for appointment to the Supreme Court, the Court of Appeals, and the Superior Court in Maricopa and Pima counties and to evaluate the performance of all justices and judges who stand for retention and provide the results of those evaluations to the voters before each retention election. Program Description: Vacancies on the Supreme Court or the Court of Appeals are filled by appointment by the Governor from a list of not less than three nominees for each vacancy submitted by the 16-member Commission of Appellate Court appointments. Vacancies on the Superior Court for Maricopa and Pima Counties are filled by appointment by the Governor from a list of not less than three nominees for each vacancy as submitted by the 16-member Commission on Trial Court Appointments for Maricopa and Pima Counties. The three commissions operate under Rules of Procedure by the Supreme Court. Judicial Performance Review provides a mechanism for surveying attorneys, litigants/witnesses, jurors, peers, court staff, and administrative contacts about the performance of all merit retention To assure a comprehensive system of judicial education for all categories of personnel. Judiciary General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS justices and judges. The surveys are conducted twice during each term of office. The "preelection" includes public hearings and the opportunity to comment on a specific judge in writing. Information is disseminated to the public before each general election. This program complies with the Americans with Disabilities Act and Federal Minority Rights Voting Act requirements. The information is also reviewed with the judge as a tool for professional growth and improvement. The Commission operates under Rules of Procedure adopted by the Supreme Court. FY 1999 Actual FY 2000 Estimate PROGRAM SUMMARY STATE GRAND JURY Contact: Mike DiMarco, Administrative Officer Phone: (602) 542-9328 A.R.S. 21-428(B) Program Mission: To provide for reimbursement of grand jury expenses as required by law. ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds SPA.8 FY 2001 Estimate Program Description: 341.4 0.0 0.0 338.5 0.0 0.0 362.9 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 341.4 338.5 362.9 FTE Positions 5.9 5.9 5.9 The program provides the mechanism for reimbursement of the direct costs incurred by a county for impaneling a grand jury and the related costs associated with the grand jury's function and duties. Expenses that are reimbursed include juror fees, lodging, meals and mileage, attorneys, interpreters, investigators and expert witnesses appointed to a particular case and transcript preparation. FY 1999 Actual Program Goals and Performance Measures: u Goal 1 Performance Measures •Applications received from minorities and women as a percent of all applications •Nominations of minorities and women as a percent of all nominations •Percent of nomination lists submitted to the Governor within the 60 day constitutionally set time line u Goal 2 •Cost per appellate court vacancy (dollars) •Cost per trial court vacancy (dollars) Goal 3 •Survey forms distributed •Survey forms returned Goal 4 440.0 0.0 0.0 0.0 0.0 Program Total 183.6 440.0 440.0 FTE Positions 0.0 0.0 0.0 50 45 57 50 50 100 100 100 100 FY 2000 Expected FY 2001 Expected 2,600 0 2,360 2,360 640 685 700 700 FY 1999 Actual 440.0 0.0 0.0 0.0 50 FY 1998 Actual 183.6 0.0 0.0 Federal Funds 49 FY 1999 Actual FY 2001 Estimate FY 2001 Expected 43 FY 1998 Actual FY 2000 Estimate FY 2000 Expected Program Goals and Performance Measures: u Goal 1 To provide for reimbursement of valid grand jury expenses, in accordance with Constitutional mandates. Performance Measures •Claims processed FY 1998 Actual FY 1999 Actual 4 SPA.9 5 FY 2000 Expected FY 2001 Expected 4 4 PROGRAM SUMMARY DOMESTIC RELATIONS To provide survey forms during each survey period for distribution to individuals who interact with a merit/retention judge. Performance Measures u FY 1999 Actual To efficiently meet their constitutional duties. (There were no appellate vacancies during FY 1999.) Performance Measures u General Funds Other Appropriated Funds Other Non Appropriated Funds To ensure the nominating commissions candidate submissions meet the constitutional requirements on considering the diversity of the state's or county's population and nominee submission time line. FY 1998 Actual ($ Thousands) Funding and FTE Amounts: FY 2000 Expected FY 2001 Expected 36,301 5,000 30,000 5,000 25,000 5,000 25,000 5,000 To widely disseminate the results of the survey and review process. Contact: Beverley Boyd, Program Manager Phone: (602) 542-9251 Laws 1994, Ch. 374 Program Mission: To provide leadership, coordination, and technical support for the development of domestic relations and child support enforcement programs and policies. Program Description: Performance Measures •Pamphlets distributed •Distribution sites •Public Service Announcements •Requests on 1-800 number for Judicial FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 0 212,000 0 500,000 0 1,000 0 100 0 200 0 100 0 500 0 500 Performance Review information General Government Judiciary The Domestic Relations Division coordinates and supports the activities of the Child Support Enforcement and Domestic Relations Reform Committee and its subcommittees. These committees were established by the legislature to address statewide strategic planning for child support enforcement and consolidation/revision of domestic relations statutes, respectively. The Division also has staff responsibility for the Committee on the Impact of Domestic Violence and the Courts, established by Administrative Order of the Supreme Court to improve the administration of justice in all Arizona communities by assessing proceedings and services related Page 103 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Percent of time minutes were provided in to the issues of domestic violence. Additional division mandates include the review and evaluation of domestic relations education on children's issues programs. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds 10 days & notice 2 weeks prior to meeting • Percent of quarterly subcommittee and annual committee reports completed on schedule FY 2000 Estimate FY 2001 Estimate 937.6 0.0 0.0 1,004.4 0.0 0.0 1,013.1 0.0 0.0 Federal Funds 52.4 250.0 0.0 Program Total 990.0 1,254.4 1,013.1 FTE Positions 7.0 7.0 7.0 4 Child Support Enforcement and Domestic Relations Reform 100 100 100 100 100 100 FY 1998 Actual Performance Measures FY 1999 Actual FY 2000 Expected FY 2001 Expected 0 6 6 6 NA 95 95 95 compliance with minimum standards 4 Domestic Violence SPA.9.2 SUBPROGRAM SUMMARY DOMESTIC VIOLENCE Contact: Beverley Boyd, Program Manager Phone: (602) 542-9251 Laws 1994, Ch. 374 SUBPROGRAM SUMMARY SPA.9.1 CHILD SUPPORT ENFORCEMENT AND DOMESTIC RELATIONS REFORM Contact: Beverley Boyd, Program Manager Phone: (602) 542-9251 Laws 1994, Ch. 374 Subprogram Mission: Subprogram Mission: To provide leadership and support integrated planning toward the development, implementation and evaluation of programs and policies leading to improvement of the child support enforcement and domestic relations systems. Subprogram Description: This subprogram incorporates a comprehensive category of diverse responsibilities ranging from administration support, staffing, and coordination of legislative subcommittees charged to review and improve child support enforcement programs and reform domestic relations laws; review, evaluation, and coordination of statewide domestic relations education on children's issues programs; support the court community in relation to domestic relation issues; training judicial officers assigned to the domestic relations bench; and periodic research and review to assure equitable application of the Arizona Child Support Guidelines. To improve the administration of justice in Arizona communities by assessing state and local proceedings and services as related to the issues of domestic violence and to make recommendations for system changes. Subprogram Description: The Domestic Violence program was established by Supreme Court Order to assist the judiciary and court personnel in gaining an informed perspective on the nature and dimensions of domestic violence issues, identify inconsistent practices and adopt standardized policies to be followed by courts statewide and provide training and education for all judges and court personnel. This division also assists the Committee on the Impact of Domestic Violence and the Courts by providing technical advice and administrative support, conducting or coordinating research and seeking funding from local, state and national organizations for the committee's expenses and operations, including expert advice and consultation. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 873.4 0.0 0.0 953.2 0.0 0.0 959.0 0.0 0.0 ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: 100 Goal 2 To provide timely and effective administrative and technical support to domestic relations education on children's issues program administrators and providers and, to review standards and evaluate statewide domestic relations education on children's issues programs in accordance with statute and Supreme Court administrative order. • Providers monitored • Percent of providers monitored in This Program Contains the Following Subprograms: General Funds Other Appropriated Funds Other Non Appropriated Funds u 100 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 64.2 0.0 0.0 52.4 51.2 0.0 0.0 250.0 54.1 0.0 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 116.6 301.2 54.1 Program Total 873.4 953.2 959.0 FTE Positions 1.0 1.0 1.0 FTE Positions 6.0 6.0 6.0 Subprogram Goals and Performance Measures: u u Goal 1 To provide timely, effective administrative and technical support to the legislative co-chairs and subcommittee members. Performance Measures Page 104 FY 1998 Actual FY 1999 Actual Subprogram Goals and Performance Measures: FY 2000 Expected FY 2001 Expected Judiciary Goal 1 To provide timely, effective administrative and technical support to all judges and court personnel and the Committee on the Impact of Domestic Violence and the Courts. Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Percent of time minutes were provided in NA 98 99 99 10 days & notice 2 weeks prior to meeting u Goal 2 To provide on site monitoring and assessment of state and local proceedings and services related to domestic violence issues. Performance Measures • State and local courts monitored and evaluated for proceedings and services following statutes and court rules u FY 1998 Actual FY 1999 Actual NA FY 2000 Expected NA • Percent of necessary annual updates done for the Bench Book for Orders of Protection and Injunctions Against Harassment in Domestic Violence Cases and related court policies • Completion of conducting at least one biannual statewide training conference specifically devoted to domestic violence issues • Appropriate judicial officers and court personnel educated in policies and procedures that help counties effectively address the needs of domestic violence victims FY 1998 Actual FY 1999 Actual 6 FY 2000 Expected FY 2001 Expected NA 100 100 100 NA 100 100 NA NA 190 200 To enhance the ability of courts to process juvenile delinquency cases. •Percent growth in filings •Clearance rate (dispositions/filings) of Goal 3 To maintain the competence of judicial officers in the appropriate determination and effective management of domestic violence cases. Performance Measures Goal 1 Performance Measures FY 2001 Expected 4 u 225 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 12 9 5 5 0.9 0.8 1.0 1.0 6.1 12.6 6.0 6.0 1.00 or greater annually •Months for disposition of pending cases u Goal 2 To enhance the ability of the courts to process criminal cases. Performance Measures •Percent growth in filings •Clearance rate (dispositions/filings) of FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 14.5 4.7 5.0 5.0 .97 1.00 1.00 1.00 8.8 8.8 8.0 8.0 1.00 or greater annually •Months for disposition of pending cases u Goal 3 To expedite the processing of grant requests in a costeffective manner. Performance Measures •Mean cycle days receipt of request to court notification of approval/denial •Grant management budget as percent of total budget SPA.11 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 35 35 30 30 6.5 3.3 4.0 4.0 PROGRAM SUMMARY ALTERNATIVE DISPUTE RESOLUTION SPA.10 PROGRAM SUMMARY Contact: Beverley Boyd, Program Manager Phone: (602) 542-9251 A.R.S. 12-135 CASE PROCESSING ASSISTANCE Contact: Dennis Metrick, Program Manager Phone: (602) 542-9453 A.R.S. 41-2401.(D)(8) Program Mission: To promote the use of court-related alternative dispute resolution programs to increase access to the court system. Program Mission: Program Description: To enhance the ability of the courts to process criminal and delinquency cases. Program Description: The Case Processing Assistance Fund (CPAF) is used to enhance the courts' ability to process criminal and juvenile delinquency cases and processing orders of protection. Monies are used to fund judges pro tempore and support staff, and to purchase necessary equipment and supplies that courts are unable to obtain through their local funding sources. CPAF also is used to fund innovative projects to improve criminal and delinquency case processing and processing orders of protection. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 0.0 1,847.7 0.0 0.0 2,501.6 0.0 0.0 2,557.7 0.0 Federal Funds 0.0 0.0 0.0 Program Total 1,847.7 2,501.6 2,557.7 FTE Positions 3.0 3.0 3.0 The Alternative Dispute Resolution (ADR) Fund is used for local, regional or statewide projects to create, improve, maintain or enhance alternative dispute resolution programs in the superior or justice courts. Alternative dispute resolution provides disputing parties alternatives to litigation. Examples of alternative dispute resolution methods include mediation and arbitration. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 0.0 0.0 206.6 0.0 0.0 206.6 0.0 0.0 206.6 Federal Funds 0.0 0.0 0.0 Program Total 206.6 206.6 206.6 FTE Positions 0.5 0.5 0.5 Program Goals and Performance Measures: u Goal 1 To create, improve, maintain, or enhance alternative dispute resolution programs in superior court and justice of the peace courts. Program Goals and Performance Measures: General Government Judiciary Page 105 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures •Percent of cases settled in grant funded programs referred to ADR •Percent of participants satisfied rate in grant funded programs u Goal 2 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 72 70 70 70 70 70 70 70 To expedite the processing of grant requests in a costeffective manner. Performance Measures •Mean cycle days receipt of request to court notification of approval/denial •Grant management budget as percent of total budget SPA.12 FY 1998 Actual FY 1999 Actual 30 FY 2000 Expected FY 2001 Expected 30 30 30 11 17 18 18 PROGRAM SUMMARY automated case and cash management systems •Percent of annual increase in overall court dispositions at all court levels •Clearance rate (dispositions/filings) for all cases at all court levels u Goal 3 6 6 6 6 .96 1.00 1.00 1.00 To expedite the processing of grant requests in a costeffective manner. Performance Measures FY 1998 Actual •Mean cycle days receipt of request to JUDICIAL COLLECTION ENHANCEMENT FY 2000 Expected FY 2001 Expected 35 35 30 30 3 3 4 4 court notification of approval/denial Grant management budget as percent of • total budget SPA.13 FY 1999 Actual PROGRAM SUMMARY DEFENSIVE DRIVING SCHOOL Contact: Dennis Metrick, Program Manager Phone: (602) 542-9453 A.R.S. 12-116 Contact: Bob Schaller, Program Manager Phone: (602) 364-0381 A.R.S. 28-3391-3399 Program Mission: Program Mission: To improve, maintain, and enhance the ability of the courts to collect and manage monies assessed or received by the courts and to improve court automation projects likely to improve case processing or the administration of justice. To supervise the use of defensive driving schools by the courts and to expedite the processing of traffic offenses prescribed in A.R.S. Title 28, Chapter 3, Articles 2 through 15, related to highway traffic. Program Description: Program Description: The Judicial Collection Enhancement Fund (JCEF) is used to improve, maintain and enhance the judiciary's ability to collect and manage monies, including child support, restitution, fines and civil penalties. Funds are used for automation of courts, projects to improve case processing and the administration of justice, and to educate courts about revenue enhancement techniques and technology. Staff certifies and monitors defensive driving schools that may be used by the Arizona courts for diversion of traffic offenses and provides information to courts on the operation of the program. A statewide database is maintained to record defensive driving course completion and to verify eligibility for participation in the diversion program. Funds in excess of those required to supervise the use of defensive driving schools and maintain the database are used to enhance traffic case processing in courts. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 0.0 6,585.6 0.0 0.0 12,251.2 0.0 FY 2001 Estimate ($ Thousands) Funding and FTE Amounts: 0.0 12,256.0 0.0 FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 0.0 2,534.5 0.0 FY 2001 Estimate 0.0 4,207.6 0.0 0.0 4,337.9 0.0 Federal Funds 0.0 0.0 0.0 Program Total 6,585.6 12,251.2 12,256.0 Federal Funds 0.0 0.0 0.0 8.0 Program Total 2,534.5 4,207.6 4,337.9 FTE Positions 34.1 34.1 34.1 FTE Positions 8.0 8.0 Program Goals and Performance Measures: u Program Goals and Performance Measures: Goal 1 To improve, maintain and enhance the ability of the courts to collect and manage monies assessed or received by the courts, pursuant to A.R.S. 12-116. Performance Measures •Percent of annual increase in court revenue •Percent of annual increase in collection FY 1998 Actual FY 1999 Actual u FY 2000 Expected FY 2001 Expected 12.7 13.3 10.0 10.0 28 35 25 25 rates in participant courts u Goal 2 •Percent of all of the courts that have Page 106 FY 1998 Actual 69 FY 1999 Actual 82 To ensure defensive driving schools and instructors meet established standards for administrative and educational quality. Performance Measures •Schools reviewed in compliance •Percent of instructors rated that are in compliance •Average cost per instructor rating To fund court automation projects likely to improve case processing or the administration of justice. Performance Measures Goal 1 FY 2000 Expected FY 2001 Expected 100 100 Judiciary u Goal 2 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 0 1 4 4 100 100 100 100 205 215 215 215 To ensure the statewide database provides accurate and timely information for eligibility and fee payment verification. General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected •Percent of normal hours database was 99 100 99 99 •Average days to complete error change 6 7 5 5 95 93 95 95 323 134 100 100 available requests from schools •Percent of student completions reported by schools on time •Court information change requests processed u Goal 3 To provide continuing training opportunities for instructors to improve the quality of the defensive driving classes. Performance Measures •New instructors completing training •Percent of instructors indicating training FY 1998 Actual FY 1999 Actual Goal 4 FY 2000 Expected FY 2001 Expected 58 49 50 50 NA 100 70 70 •Percent of bi-monthly school reports/fee FY 1998 Actual FY 1999 Actual 53.7 65.7 44,921.0 517.0 7,402.7 52,003.2 836.4 7,329.8 54,972.1 836.4 7,329.8 Federal Funds 0.0 0.0 0.0 Program Total 52,840.7 60,169.4 63,138.3 FTE Positions 31.5 31.5 31.5 4 Adult Intensive Probation Services 4 Adult Standard Probation 4 Community Punishment 4 Interstate Compact (isc) FY 2000 Expected FY 2001 Expected 95 95 PROGRAM SUMMARY ADULT COMMUNITY CORRECTIONS SUBPROGRAM SUMMARY SPA.14.1 ADULT INTENSIVE PROBATION SERVICES Contact: Barbara A. Broderick, Division Director Phone: (602) 542-9468 A.R.S. 13-913 et. seq. Subprogram Mission: Contact: Barbara Broderick, Division Director Phone: (602) 542-9468 A.R.S. 13-901 Program Mission: To foster the continued development and effective implementation of a balanced approach to Adult Community Corrections, including protection of the public through offender accountability and rehabilitation, and restoration of the community primarily through the collection of restitution and completion of community service. Program Description: Arizona's adult probation system is decentralized, with each of the fifteen county probation departments reporting directly to the presiding judge of the Superior Court in their respective county. The Adult Services Division of the Administrative Office of the Courts administers and oversees six major state funds which help support the adult probation system: Intensive Probation Supervision (IPS); Adult Standard Probation; Community Punishment Program (CPP); Drug Enforcement Account (DEA); Interstate Compact (ISC); and the Drug Treatment and Education Fund (DTEF). The Division works with the county probation departments to ensure adequate resources are available for them to meet required operational standards based upon applicable statutes, administrative orders and funding requirements. The Division also coordinates approximately 300 state vehicles provided for probation officers, facilitates training events, conducts research and statistical compilation, and provides technical assistance on a variety of probation related matters. General Government FY 2001 Estimate 4 Drug Enforcement payments reconciled monthly SPA.14 General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 4 Drug Treatment and Education To ensure reporting procedures are established and followed for courts and schools to verify accurate fee payment, reporting and processing of defensive driving program traffic dismissals. Performance Measures FY 1999 Actual This Program Contains the Following Subprograms: programs are responsive to their needs u ($ Thousands) Funding and FTE Amounts: Judiciary Intensive Probation Supervision is a sentencing alternative which provides surveillance, control and intervention, to probationers who would otherwise have been incarcerated in the Department of Corrections at initial sentencing or as a result of a technical violation of standard probation, or serve as a sentencing alternative for Class 2 and 3 felons. Subprogram Description: The program provides intensive supervision, through the use of probation officer/surveillance officer teams, to offenders who would otherwise have been incarcerated in the Department of Corrections at initial sentencing or as a result of a technical violation of standard probation. Pursuant to statute, supervision teams of one probation officer and one surveillance officer can supervise a maximum of 25 intensive probationers and a team consisting of one probation officer and two surveillance officers can supervise no more than 40 probationers. In small counties, one probation officer is authorized to supervise up to 15 intensive probationers. Intensive probationers are required to: maintain employment or full-time student status or perform community service at least six days per week; pay restitution and monthly probation fees; establish residency at a place approved by the probation team; remain at their place of residence except when attending approved activities; allow the administration of drug and alcohol tests; perform at least forty hours (with good cause the court can reduce to twenty hours) of community service work each month except for full-time students, who may be exempted or required to perform fewer hours; and meet any other conditions set by the court. Page 107 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: u FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 18,739.8 0.0 0.0 20,627.5 0.0 0.0 21,586.8 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 18,739.8 20,627.5 21,586.8 FTE Positions 11.0 11.0 11.0 General Funds Other Appropriated Funds Other Non Appropriated Funds • Percent of probation departments in compliance with statutorily prescribed caseload • Percent of probation departments provided sufficient operating motor vehicles Goal 1 To ensure that each county probation department is provided with adequate resources to meet required operational standards based upon applicable statutes, administrative orders and funding requirements. Performance Measures FY 1998 Actual FY 1999 Actual u FY 2000 Expected FY 2001 Expected • Percent of county financial reports and/or 100 100 100 100 • Operational reviews conducted • Percent of operational reviews completed 5 5 4 3 0 33 100 100 17 NA 100 100 75 90 90 90 82 90 90 90 budgetary plans reviewed within prescribed time frame • Percent of follow-up reviews on noncompliance issues completed within prescribed time frame • Percent of budget modifications under $25,000 processed within ten days from receipt • Budget modifications over $25,000 processed within twenty days from receipt u FY 1998 Actual Performance Measures Subprogram Goals and Performance Measures: u Goal 3 To promote public safety by providing each county probation department with adequate resources to meet required operational standards based upon applicable statutes, administrative orders, and funding requirements. FY 1999 Actual FY 2000 Expected FY 2001 Expected 93 87 100 100 100 100 100 100 Goal 4 To provide an advanced training program (Arizona Institute for Intensive Probation ) and technical assistance to IPS officers to ensure compliance with program direction. FY 1998 Actual Performance Measures • IPS institutes conducted • Percent of IPS officers completing the FY 1999 Actual FY 2000 Expected FY 2001 Expected 3 3 4 4 100 100 99 100 institute SPA.14.2 SUBPROGRAM SUMMARY ADULT STANDARD PROBATION Contact: Barbara A. Broderick, Division Director Phone: (602) 542-9468 A.R.S. 12-261 Subprogram Mission: Goal 2 To promote victim and community restoration and hold accountable adult intensive probationers while also providing opportunities for behavioral change consistent with the needs of public safety. To provide financial assistance to probation departments to promote public safety by the responsible supervision of probationers in the community. Subprogram Description: Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected • Percent of eligible IPS probationers 60 76 67 67 • Percent of eligible IPS probationers 75 85 70 70 74 83 77 77 NA NA New NA participating in an education program participating in a treatment program • Percent of IPS probationers maintaining full-time employment • Percent of IPS probationers without petition to revoke filed • Percent of IPS probationers paying courtordered restitution • Percent of IPS probationers paying courtordered probation fees • Percent of IPS probationers not testing positive for prohibited substance use • Percent of eligible IPS probationers completing required community service • Percent of IPS cases receiving appropriate contacts • Percent of IPS probationers not committed to DOC • Percent of special conditions addressed The program provides funding in an effort to maintain the statutory caseload average of 60 adult probationers per probation officer (60:1) and creates the availability of state funding to supplement county funds in order to achieve or maintain that 60:1 ratio. The funding must be used primarily for the payment of probation officer salaries to attain the caseload average. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 21,329.0 0.0 0.0 0.0 26,181.1 0.0 0.0 0.0 28,127.9 0.0 0.0 0.0 Program Total 21,329.0 26,181.1 28,127.9 FTE Positions 13.5 13.5 13.5 65 78 72 72 67 75 70 70 75 83 75 75 60 76 80 80 97 100 97 97 81 86 70 70 Subprogram Goals and Performance Measures: 90 78 90 90 u Goal 1 To ensure that each county probation department is provided with adequate resources to meet required operational standards based upon applicable statutes, administrative orders and funding requirements. Performance Measures • Percent of county financial reports and/or budgetary plans reviewed • Operational reviews conducted Page 108 ($ Thousands) Funding and FTE Amounts: Judiciary FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 100 100 5 5 4 3 General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Percent of operational reviews completed within prescribed time frame • Percent of follow-up reviews on noncompliance issues completed within prescribed time frame • Percent of budget modifications under $25,000 processed within ten days from receipt • Percent of budget modifications over $25,000 processed within twenty days from receipt u 33 100 100 17 NA 100 100 60 62 90 90 82 71 90 90 FY 1998 Actual • Percent of standard probationers paying court-ordered restitution • Percent of standard probationers paying court-ordered probation fees • Percent of standard probationers completing court-ordered community service • Percent of standard probationers not committed to DOC • Percent of standard cases receiving appropriate contacts • Percent of special conditions addressed • Percent of outstanding warrants addressed FY 1999 Actual FY 2000 Expected FY 2001 Expected 55 67 65 65 65 63 63 63 NA NA New NA 91 90 90 90 84 96 95 95 88 83 77 77 65 73 70 70 FY 1998 Actual • Certification Academies conducted • Regional training events • Percent of probation personnel in FY 1999 Actual FY 2000 Expected FY 2001 Expected 5 5 4 10 11 7 4 8 100 100 100 100 100 100 100 100 Goal 4 To promote public safety by providing each county probation department with adequate resources to meet required operational standards based upon applicable statutes, administrative orders and funding requirements. FY 1998 Actual Performance Measures • Percent of probation departments in compliance with 60:1 mandate • Percent of probation departments whose funding is primarily used for payment of probation officer salaries SPA.14.3 FY 1999 Actual FY 2000 Expected FY 2001 Expected 80 87 100 100 100 100 100 100 SUBPROGRAM SUMMARY COMMUNITY PUNISHMENT Contact: Barbara A. Broderick, Division Director Phone: (602) 542-9468 A.R.S. 12-299 FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 3,516.2 517.0 0.0 0.0 3,786.6 836.4 0.0 0.0 3,828.8 836.4 0.0 0.0 Program Total 4,033.2 4,623.0 4,665.2 FTE Positions 3.0 3.0 3.0 Subprogram Goals and Performance Measures: u Goal 1 To ensure that each county probation department is provided with adequate resources to meet required operational standards based upon applicable statutes, administrative orders, and funding requirements Performance Measures • Percent of operational reviews completed within prescribed time frame • Percent of follow-up reviews on noncompliance issues completed within prescribed time frame • Percent of budget modifications under $25,000 processed within ten days from receipt • Percent of budget modifications over $25,000 processed within twenty days from receipt u Performance Measures • Offenders receiving CPP funded services • Prison diversions • Jail diversions u punishment program (CPP) funded education services • Offenders receiving CPP funded substance abuse treatment services Judiciary 100 FY 1999 Actual 100 FY 2000 Expected FY 2001 Expected 100 100 5 5 4 3 0 33 100 100 17 NA 100 100 75 91 90 90 50 50 90 90 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 3,683 7,697 1,800 1,800 647 390 408 408 158 175 160 170 Goal 3 To promote victim and community restoration and hold accountable adult community punishment probationers while also providing opportunities for behavioral change consistent with the needs of public safety. • Offenders receiving community To enhance both intensive and standard probation services in an effort to divert offenders from prison or jail and promote public FY 1998 Actual Goal 2 To promote public safety by assessing program placements in each department and gauge progress toward achievement of diversion from incarceration. Performance Measures Subprogram Mission: General Government FY 2000 Estimate budgetary plans reviewed • Operational reviews conducted 1995 who attended the Certification Academy within first year of employment u ($ Thousands) FY 1999 Actual • Percent of county financial reports and/or compliance with COJET requirements • Percent of officers hired after July 1, The Community Punishment Program (CPP) provides funds which augment general probation conditions and community-based programs emphasizing supervision, surveillance, control, public protection, community work service, restitution, and victims' rights, as well as opportunities for rehabilitation and treatment. Funding and FTE Amounts: Goal 3 To assist in enhancement of education and training of probation officers and staff by providing regionalized and statewide training. Performance Measures safety through locally designed treatment and control-oriented programming. Subprogram Description: Goal 2 To promote victim and community restoration and hold adult standard probationers accountable while providing opportunities for behavioral change consistent with the needs of public safety. Performance Measures u 0 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA New NA NA NA New NA Page 109 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To support the court and its components in furtherance of the federal and state war on drugs. SUBPROGRAM SUMMARY SPA.14.4 DRUG TREATMENT AND EDUCATION Contact: Barbara A. Broderick, Division Director Phone: (602) 542-9468 A.R.S.13-901.02 Subprogram Description: Monies from the drug and gang enforcement account are distributed by the Arizona Criminal Justice Commission to courts and probation departments for local efforts to deter, investigate, prosecute, adjudicate, and punish drug offenders and members of criminal street gangs. Subprogram Mission: To provide treatment and education services to substance abusing probationers. The Drug Treatment and Education Fund provides funding to augment treatment and education services for substance abusing offenders convicted of personal possession or use of a controlled substance. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 4,664.7 0.0 0.0 0.0 4,591.8 0.0 0.0 0.0 4,591.8 0.0 Program Total 4,664.7 4,591.8 4,591.8 FTE Positions 0.0 0.0 0.0 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 2,738.0 0.0 0.0 0.0 2,738.0 0.0 0.0 0.0 2,738.0 0.0 Program Total 2,738.0 2,738.0 2,738.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 To ensure that each county probation department is provided with adequate resources to meet required operational standards based upon applicable statutes, administrative orders and funding requirements. FY 1998 Actual Subprogram Goals and Performance Measures: Performance Measures u • Percent of subgrantee financial reports Goal 1 To ensure that each county probation department is provided with adequate resources to meet required operational standards based upon applicable statutes, administrative orders and funding requirements. FY 1998 Actual Performance Measures • Percent of county financial reports and/or budgetary plans reviewed • Operational reviews conducted • Percent of operational reviews completed within prescribed time frame • Percent of follow-up reviews on noncompliance issues completed within prescribed time frame • Percent of budget modifications under $25,000 processed within 10 days from receipt • Percent of budget modifications over $25,000 processed within 20 days from receipt u FY 1999 Actual and/or budgetary plans reviewed • Operational reviews conducted • Percent of operational reviews completed FY 2001 Expected 100 100 100 5 5 4 3 0 33 100 100 17 NA 100 100 50 50 90 90 80 100 90 90 Goal 2 To assess substance abusing probationers to determine an appropriate level of care to be recommended. (The FY 1999 data are not available at this time.) Performance Measures • Percent of probationers receiving 98 NA FY 2000 Expected FY 2001 Expected NA NA recommended treatment SPA.14.5 compliance issues completed within prescribed time frame • Percent of budget modifications under $25,000 processed within ten days from receipt • Percent of budget modifications over $25,000 processed within twenty days from receipt 100 FY 2000 Expected FY 2001 Expected 100 100 100 5 5 4 3 0 33 100 100 17 NA 100 100 67 33 90 90 100 100 90 90 Goal 2 To enhance the ability of the courts and probation departments to process drug related cases more expediently and effectively. FY 1998 Actual Performance Measures • Average days drug case processing • Urinalysis test funded by DEA • Percent of quarterly financial and progress reports submitted according to schedule • Cases that are over 361 days to disposition • Community service hours completed SPA.14.6 FY 1999 Actual FY 2000 Expected FY 2001 Expected 208 252 200 200 105,452 47,168 48,800 48,800 33 18 55 55 2,506 2,159 2,000 1,900 137,915 189,522 163,500 164,500 SUBPROGRAM SUMMARY INTERSTATE COMPACT (ISC) Contact: Dan Moroney, Program Specialist Phone: (602) 542-2324 A.R.S. 31-461 SUBPROGRAM SUMMARY DRUG ENFORCEMENT Contact: Debra Hall, Program Manager Phone: (602) 542-9641 A.R.S. 41-2402 Subprogram Mission: To provide supervision and intervention to probationers Subprogram Mission: Page 110 • Percent of follow-up reviews on non- u FY 1999 Actual FY 1999 Actual within prescribed time frame FY 2000 Expected 100 FY 1998 Actual ($ Thousands) Funding and FTE Amounts: Subprogram Description: Judiciary General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Percent of victim assistance fund transferring to Arizona and monitor the supervision of probationers transferred to other states from Arizona. Subprogram Description: SPA.15 The program provides for the supervision of probationers transferring between county probation departments in Arizona and probation departments in other states. County probation departments investigate requests of probationers sentenced in other states who wish to transfer their probation supervision to Arizona. After investigation, these requests are either denied or accepted. The county probation departments provide supervision and intervention for these transferred probationers. County probation departments also maintain contact with probationers transferred from Arizona to other states. Probation officers monitor compliance with probation conditions by contacting the supervising probation officer in the other state and take action as deemed necessary. Probation officers in Arizona also collect court-ordered monetary assessments, including restitution and fines. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,336.0 0.0 0.0 0.0 1,408.0 0.0 0.0 0.0 1,428.6 0.0 0.0 0.0 Program Total 1,336.0 1,408.0 1,428.6 FTE Positions 4.0 4.0 4.0 • Percent of county financial reports and/or budgetary plans reviewed • Operational reviews conducted • Percent of operational reviews completed within prescribed time frame • Percent of follow-up reviews on noncompliance issues completed within prescribed time frame • Percent of budget modifications under $25,000 processed within ten days from receipt • Percent of budget modifications over $25,000 processed within twenty days from receipt u FY 1998 Actual 100 FY 1999 Actual 100 • Percent o f incoming cases processed within three days of receipt, as required • Percent of transfer investigation requests completed within forty-five days of receipt, as required • Percent of outgoing cases processed within five days of receipt, as required • Percent of reports completed on time (initial, annual and where applicable, violation and discharge) General Government PROGRAM SUMMARY To effectively oversee the statewide administration of local juvenile probation services and programs which promote community protection by requiring juvenile accountability and by providing treatment opportunities which result in law abiding behavior. Program Description: The Juvenile Justice Services Division is responsible for the effective administration of juvenile justice programs for delinquent and incorrigible youth in coordination with the juvenile courts. Division programs focus on treatment, rehabilitation and protection of community and youth. The division administers and oversees seven major programs/funds: Juvenile Intensive Probation (JIPS); Juvenile Treatment Services Fund (JPSF); Family Counseling; Juvenile Standard Probation; Juvenile Crime Reduction Fund (JCRF); Progressively Increasing Consequences; and State Aid for Detention. Other services include providing direction and coordination for the Juvenile On-Line Tracking System (JOLTS); the statewide Literacy, Education and Reading Network (LEARN Labs); and implementation of recommendations developed by the Commission on Juvenile Justice in Arizona. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 54,459.6 2,837.7 0.0 55,626.2 4,600.9 0.0 57,697.3 4,604.5 0.0 5 5 4 3 Federal Funds 0.0 0.0 0.0 0 33 100 100 Program Total 57,297.3 60,227.1 62,301.8 FTE Positions 38.5 38.5 38.5 17 NA 100 100 50 90 90 90 NA NA 90 90 This Program Contains the Following Subprograms: 4 Juvenile Intensive Probation (jips) 4 Juvenile Treatment Services 4 Family Counseling 4 Juvenile Standard Probation Goal 2 To facilitate the transfer and supervision of probation cases through the interstate compact. Performance Measures 80 Program Mission: Goal 1 To ensure that each county probation department is provided with adequate resources to meet required operational standards based upon applicable statutes, administrative orders and funding requirements. Performance Measures 70 Contact: Frank Carmen, Director Phone: (602) 542-9450 A.R.S. 8-201 Subprogram Goals and Performance Measures: u 52 JUVENILE JUSTICE SERVICES ($ Thousands) Funding and FTE Amounts: 63 payments collected FY 1998 Actual FY 1999 Actual 4 Juvenile Crime Reduction (jcrf) FY 2000 Expected FY 2001 Expected 90 93 84 85 84 77 80 80 91 96 87 87 90 84 87 87 Judiciary 4 Progressively Increasing Consequences (diversion) 4 State Aid For Detention SUBPROGRAM SUMMARY SPA.15.1 JUVENILE INTENSIVE PROBATION (JIPS) Contact: Paul Kosierowski, Program Manager Phone: (602) 542-9456 A.R.S. 8-351 Page 111 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Subprogram Mission: Goal 4 To effect positive change in a high risk juvenile population through a highly structured community based probation program committed to the prevention of further juvenile offenses and the protection of the community. • Biennial longitudinal study of JIPS effort The program provides probation teams that deliver intensive supervision, which emphasizes surveillance, treatment, work, education and home detention, to juvenile offenders. The program seeks to reduce commitments to the Arizona Department of Juvenile Corrections and other institutional or costly out-of-home placements, thus reserving space for more serious youthful offenders. Probationers are required: to participate in one or more of the following for 32 hours per week: school, court-ordered treatment, employment or community service; if able, to pay required court-ordered fees; to remain at a place of residence, except as allowed and approved by the supervising probation officer; to allow administration of drug and alcohol tests; and to meet other conditions set by the court. conducted • Percent of JIPS youth who complete JIPS without a referral, i.e.. successful completion u FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 13,112.9 0.0 0.0 0.0 13,705.6 0.0 0.0 0.0 14,736.7 0.0 0.0 0.0 Program Total 13,112.9 13,705.6 14,736.7 FTE Positions 8.0 8.0 8.0 probationers ordered to pay restitution who are paying • Percent of the juvenile intensive probationers ordered to pay probation fees who are paying SPA.15.2 • Percent of JIPS case load monthly reports reviewed • Percent of juvenile probation departments (15) visited • Percent of county JIPS programs (15) receiving informal on site monitoring reports • Percent of departments exceeding 95% compliance with contact standards as measured in quarterly performance audits u FY 2000 Expected FY 2001 Expected 100 100 100 93 100 100 100 93 93 100 100 95 93 93 93 • Percent of JIPS officers passing initial 100 FY 1999 Actual 100 FY 2000 Expected FY 2001 Expected 100 100 Goal 3 To manage and monitor the effective and efficient allocation and distribution of state appropriated funds. Performance Measures • Percent of budget modifications reviewed and processed within two weeks of receipt • Percent of juvenile courts (15) whose plans and budgets are reviewed and approved Page 112 FY 1998 Actual FY 1999 Actual 0 61.5 69.7 70 70 FY 1999 Actual FY 2000 Expected FY 2001 Expected 44 39 55 60 50 48 58 60 SUBPROGRAM SUMMARY Subprogram Description: The Juvenile Treatment Fund is the primary fund that provides intervention services for youth on probation. The Administrative Office of the Courts administers the procurement, contracting and monitoring of statewide contracts for services provided to youth on probation. The fund provides the resources to assist the probation officer in enforcing the terms of probation through a comprehensive continuum of services to ensure accountability, skill development, community safety and crime reduction. Funding for the Progressively Increasing Consequences program was transferred from Juvenile Treatment Services in FY 1998 to its own special line item. ($ Thousands) Funding and FTE Amounts: General Funds academy testing u 1 To administer a comprehensive continuum of community based treatment services and diversion programs for delinquent and incorrigible youth placed on probation to reduce repetitive juvenile offenses. 70 FY 1998 Actual 0 Subprogram Mission: Goal 2 To ensure that JIPS officers are trained and meet established standards. Performance Measures FY 2001 Expected JUVENILE TREATMENT SERVICES Contact: Donna Noriega, Program Manager Phone: (602) 542-9451 A.R.S. 8-230.02 Goal 1 To ensure the proper level of intensive supervision of high risk probationers . FY 1999 Actual FY 2000 Expected 0 FY 1998 Actual • Percent of the juvenile intensive Subprogram Goals and Performance Measures: FY 1998 Actual FY 1999 Actual Goal 5 To promote victim and community restoration by holding juvenile intensive probationers accountable for their court ordered financial and community service obligations. Performance Measures ($ Thousands) Funding and FTE Amounts: Performance Measures FY 1998 Actual Performance Measures Subprogram Description: u To evaluate the statewide JIPS program aimed at reducing juvenile commitments to the Department of Juvenile Corrections or other institutional or costly out of home placements. Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 23,608.9 23,954.6 24,563.5 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 FY 2000 Expected FY 2001 Expected Program Total 23,608.9 23,954.6 24,563.5 FTE Positions 20.5 20.5 20.5 90 100 100 100 100 100 100 100 Subprogram Goals and Performance Measures: Judiciary u Goal 1 To audit and evaluate treatment programs for contract compliance and effective service delivery. General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1998 Actual Performance Measures • Service contractors audited for compliance with program standards • Percent of contractors monitored in satisfactory compliance with established program standards (70%+) • Average cost per contract to audit (dollars) • Average hours per contract to audit and write report u FY 1999 Actual FY 2000 Expected FY 2001 Expected 68 54 80 90 93 89.5 90 90 358 386 380 380 13 13 16 16 Performance Measures • Youth served • Youth provided out of home services • Youth provided day support services • Youth provided counseling intervention • Youth provided drug testing • Youth provided evaluations and other services • Youth provided educational and vocational services • Youth successfully completing program • Percent of youth who don't re-offend FY 1999 Actual FY 2001 Expected 21,394 22,496 25,600 25,600 1,790 1,764 1,200 1,200 1,685 1,042 1,200 1,200 14,740 8,097 10,000 10.000 9,748 8,042 9,000 9,000 2,745 2,351 3,000 3,000 6,150 1,827 1,200 1,200 NA NA Begin NA NA 56 78 78 FAMILY COUNSELING Contact: Sonya Pierce-Johnson, Program Specialist Phone: (602) 542-9455 A.R.S. 8-261 et. seq. Subprogram Mission: To oversee the development of programs for families in crisis which strengthen family relationships and reduce juvenile delinquency. The program provides the basic crisis and supportive counseling services to children and their families. Funds are used to provide counseling not only to children who have already come to the attention of the court, but also to their families and siblings, in an effort to address family problems that may be contributing to unlawful behavior and to prevent escalation into more serious activity. For incorrigible children who would otherwise be unable to obtain counseling services, these funds provide the courts with the critical resources needed to improve the family's ability to deal with conflicts and exercise proper control. FY 2000 Expected FY 2001 Expected 15 15 15 15 4,201 3,581 3,900 4,000 130 257 250 250 14.6 15 15 15 8 8 8 8 SUBPROGRAM SUMMARY JUVENILE STANDARD PROBATION Contact: Paul Kosierowski, Program Manager Phone: (602) 542-9456 A.R.S. 8-203 Subprogram Mission: To improve, maintain or expand juvenile probation services to ensure proper supervision of youth on probation. Subprogram Description: The program provides funds for the salary and employee-related expenses of probation officers supervising juveniles on probation to the superior court. The fund has been utilized to assist the counties in achieving and maintaining a client/probation officer ratio of 35:1. ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 7,617.8 0.0 0.0 0.0 7,768.2 0.0 0.0 0.0 8,098.2 0.0 0.0 0.0 Program Total 7,617.8 7,768.2 8,098.2 FTE Positions 4.0 4.0 4.0 u FY 2000 Estimate FY 2001 Estimate 606.7 622.4 635.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 606.7 622.4 635.0 FTE Positions 0.0 0.0 0.0 Goal 1 To ensure proper supervision of youth on probation. Performance Measures • Percent of juvenile probation departments in compliance with mandated case load ratios of 35:1 • Percent of youth who complete their term of probation without a referral, i.e. successful completion • Percent of juvenile probation departments (15) undergoing on-site visits u ($ Thousands) FY 1999 Actual Other Appropriated Funds Other Non Appropriated Funds Federal Funds • Average cost per family (dollars) • Average age of youth participating in FY 1999 Actual Subprogram Goals and Performance Measures: Subprogram Description: General Funds development of approved family plans • Families served Funding and FTE Amounts: SUBPROGRAM SUMMARY Funding and FTE Amounts: • Juvenile courts assisted in the SPA.15.4 FY 2000 Expected within 6 months of program completion SPA.15.3 FY 1998 Actual Performance Measures program • Average sessions per family Goal 2 To provide a comprehensive array of services and interventions for youth on probation. FY 1998 Actual juvenile courts for families in crisis. FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 93 100 100 100 65 68 71 75 93 100 100 100 Goal 2 To manage and monitor the efficient and effective allocation and distribution of state appropriated funds. Performance Measures • Percent of budget modifications reviewed and approved within two weeks • Percent of juvenile courts (15) whose plans are reviewed and approved FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 85 100 100 100 100 100 100 100 Subprogram Goals and Performance Measures: u Goal 1 To ensure services are available through the local General Government Judiciary Page 113 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Performance Measures • Percent of juvenile probationers ordered to pay restitution, who pay • Percent of juveniles ordered to pay probation fees, who pay FY 1998 Actual FY 1999 Actual ($ Thousands) Funding and FTE Amounts: Goal 3 To promote victim and community restoration by holding juvenile probationers accountable for their court ordered financial and community service obligations. FY 2000 Expected FY 2001 Expected 55 50 60 70 60 54 60 70 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 2,837.7 0.0 0.0 4,600.9 0.0 0.0 4,604.5 0.0 Federal Funds 0.0 0.0 0.0 Program Total 2,837.7 4,600.9 4,604.5 FTE Positions 5.0 5.0 5.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Subprogram Goals and Performance Measures: SUBPROGRAM SUMMARY SPA.15.5 JUVENILE CRIME REDUCTION (JCRF) Contact: Lynn Wiletsky, Program Manager Phone: (602) 542-9309 A.R.S. 41-2401 (D)(5) u Goal 1 To manage and monitor the distribution of JCRF grant funds. Performance Measures • Percent of on-site monitoring visits Subprogram Mission: conducted (non-random sample) • Percent of programs in compliance with financial requirements • Percent of programs in compliance with program requirements To support the development and replication of specific initiatives and community-based prevention, early identification and intervention, and recidivism education strategies which promote crime free lifestyles for Arizona youth. u Subprogram Description: Funding is provided through the Criminal Justice Enhancement Fund. JCRF is used as seed monies for the development and initial implementation of community-based programs targeted at preventing a juvenile from becoming involved in illegal activity or providing an array of intervention services and sanctions to deter a juvenile from becoming further involved in the juvenile justice system. Grants may be administered by local courts, schools, local units of government, tribal agencies, state agencies, and the AOC. Program categories considered for funding are based on national research that supports promising strategies, such as academic achievement, after-school activities, mentoring, immediate consequences, and graduated sanctions. Programs are awarded funds through an annual application process; funding recommendations are submitted to the Chief Justice for final approval. Funds may also be used to implement legislative mandates and to support special projects and statewide strategic initiatives administered by the AOC, such as the Juvenile On-Line Tracking System (JOLTS), LEARN labs (Literacy, Education, and Reading Network computer-assisted learn centers), and operational reviews of local probation departments. • Local programs funded • Youth served in local programs • Formal evaluations conducted (nonrandom sample) • LEARN labs • Replication of community-based programs • Replication of academic mentoring programs FY 2000 Expected FY 2001 Expected 50 95 99 99 100 95 99 99 94 95 99 99 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 39 40 20 20 24,202 23,100 23,000 23,000 3 5 3 3 34 38 38 40 2 5 2 2 3 19 6 6 Goal 3 To oversee the distribution of federal education monies to the counties for juvenile detention education services. Performance Measures • Counties receiving funds • Juveniles served • Percent of on-site fiscal and program JCRF is also used to provide technical assistance and to oversee the distribution of federal education dollars, which the division receives from the Department of Education and passes through to counties to provide educational services to detained youth. Currently, 13 counties maintain juvenile detention centers; the remaining two counties contract with neighboring counties for detention services. A detention center is expected to be built in one of the two counties in FY 2000 and education services will then be provided locally to those county youth. FY 1999 Actual Goal 2 To identify and replicate promising community-based programs. Performance Measures u FY 1998 Actual audits conducted • Percent of programs audited in compliance FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 13 14 14 14 11,919 11,160 11,494 11,600 50 66 100 100 50 66 100 100 SUBPROGRAM SUMMARY SPA.15.6 PROGRESSIVELY INCREASING CONSEQUENCES (DIVERSION) Contact: Donna Noriega, Program Manager Phone: (602) 542-9451 A.R.S. 8-230.02 Subprogram Mission: To ensure accountability by administering a comprehensive array of consequence programs for youth diverted from the formal court process. Subprogram Description: The Progressively Increasing Consequences monies provides the opportunity for youth to be held accountable for specific offenses Page 114 Judiciary General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS without the formal court process. Youth are required to attend programs which emphasize accountability, restitution, skill development, crime reduction and community safety such as Teen Court, community work service, life skill education classes and problem solving. The funding for this program was transferred in FY 1998 from the Juvenile Treatment Services Special Line Item to a newly created Progressively Increasing Consequences Special Line Item. operating secure juvenile detention centers as required by A.R.S. 8226. Subprogram Description: Funds may be used to construct new detention facilities, renovate and/or expand existing facilities, and cover operating expenses for local detention. The Administrative Office of the Courts contracted for a statewide detention master plan study. Counties submit applications in a competitive process; applications are based on county needs and the master plan projections. Note: funding for this subprogram is through a capital outlay appropriation which is reflected in the agency summary. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 9,513.3 0.0 0.0 0.0 9,575.4 0.0 0.0 0.0 9,663.9 0.0 0.0 0.0 Program Total 9,513.3 9,575.4 9,663.9 FTE Positions 1.0 1.0 1.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u Goal 1 To ensure diversion eligible referrals are processed in a timely manner. FY 1998 Actual Performance Measures • Percent of juveniles with an intake FY 1999 Actual 50.1 34 FY 2000 Expected FY 2001 Expected 50 50 FY 1998 Actual Performance Measures • Percent of diversion youth assessed restitution, who pay • Percent of parents of diversion youth assessed one-time parental assessment fee, who paid u FY 1999 Actual FY 2000 Expected FY 2001 Expected 69 68 70 70 69 65 70 70 FY 1998 Actual Performance Measures • Percent of Community Work Service case closures that were successfully completed • Percent of Counseling case closures that were successfully completed • Percent of Delinquency Prevention Education case closures that were successfully completed • Percent of Substance Abuse Education case closures that were successfully completed • Percent of Non-Residential Rehabilitation or Supervision case closures that were successfully completed SPA.15.7 FY 1999 Actual 89 90 FY 2001 Expected 85 85 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 To manage and monitor the effective and efficient use of State Aid for Detention Funds. • Applications received • Applications funded • Annual expenditure report produced FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 9 5 2 2 8 5 2 2 1 1 1 1 showing status of projects u Goal 2 To increase the availability of juvenile detention beds. Performance Measures SPA.16 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 0 87 233 135 0 0 86 NA PROGRAM SUMMARY SUPERIOR COURT JUDGES 85 85 80 85 90 90 85 85 91 89 85 85 92 95 85 85 Contact: Mike DiMarco, Budget Director Phone: (602) 542-9328 AZ Constitution, Article VI, Section 10, A.R.S. 12-128 Program Mission: To fund the state portion of the salary and employee related expenses of superior court judges. Program Description: The Superior Court, which has at least one judge in every county, is the state's only general jurisdiction court. Additional Superior Court judges may be authorized in each county having a census greater than 30,000 inhabitants and upon petition by the Board of Supervisors to the Governor. A Superior Court judge may be authorized for each 30,000 inhabitants or majority fraction thereof. Superior Court judges hear all types of cases except small claims, minor offenses or violations of city codes and ordinances. One-half of the Superior Court judges' salaries are provided by the state as required by A.R.S. 12-128. SUBPROGRAM SUMMARY STATE AID FOR DETENTION Contact: Lynn Wiletsky, Program Manager Phone: (602) 542-9309 A.R.S. 41-2417 Subprogram Mission: To provide assistance to counties in maintaining, expanding and General Government 0.0 0.0 0.0 0.0 0.0 received construction funds) • Detention beds renovated FY 2000 Expected FY 2001 Estimate 0.0 • New detention beds built (counties which Goal 3 To ensure consequences are successfully completed. FY 2000 Estimate Program Total Performance Measures Goal 2 To promote victim and community restoration by holding diversion youth accountable for their assessed financial obligations. FY 1999 Actual FTE Positions interview within 30 days of receipt of referral by the juvenile court u ($ Thousands) Funding and FTE Amounts: Judiciary Page 115 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 9,315.8 0.0 0.0 10,027.7 0.0 0.0 10,156.5 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 9,315.8 10,027.7 10,156.5 FTE Positions 138.0 140.0 140.0 Program Goals and Performance Measures: u Goal 1 To provide fair and expeditious determination of cases. (Court activity is difficult to project.) Performance Measures •All cases on file •All cases terminated •Cases pending •New filings SPA.17 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 348,643 342,252 342,252 342,252 174,145 171,860 171,860 171,860 167,663 170,392 170,392 170,392 178,673 174,589 174,589 174,589 SPA.17.1 SUBPROGRAM SUMMARY DIVISION I Contact: Glen Clark, Clerk of the Court Phone: (602) 542-4821 A.R.S. 12-120 et. seq. Subprogram Mission: To provide an independent and accessible intermediate appellate court. Subprogram Description: Division I of the Court of Appeals reviews all matters properly appealed from the Superior Court, except criminal death penalty cases. Division I convenes in Phoenix and encompasses the counties of Apache, Coconino, La Paz, Maricopa, Mohave, Navajo, Yavapai, and Yuma. In addition to appeals from these eight counties, and rate appeals from the Corporation Commission, Division I has the statewide responsibility for all Writs of Certiorari concerning awards by the Industrial Commission, appeals from the Arizona Department of Economic Security Appeals Board and all appeals from the Arizona Tax Court. Division I consists of a Chief Judge and five departments, with three judges each. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 6,719.6 0.0 0.0 0.0 6,860.5 0.0 0.0 0.0 7,066.8 0.0 0.0 0.0 Program Total 6,719.6 6,860.5 7,066.8 FTE Positions 102.5 102.5 103.5 COURT OF APPEALS Contact: Glen Clark, Clerk of the Court Phone: (602) 542-4821 AZ Constitution, Article VI, Section 9, A.R.S. 12-120 Program Mission: To provide an independent and accessible intermediate appellate court in accordance with Constitutional mandate. Subprogram Goals and Performance Measures: Program Description: u The Court of Appeals is exclusively a court of review, having no original jurisdiction. The Court reviews all matters properly appealed from the Superior Court, except criminal death penalty cases which automatically are appealed to the Supreme Court. The Court of Appeals has two divisions. FY 1999 Actual FY 2000 Estimate Goal 1 To provide fair and expeditious determination of cases. (Court activity is difficult to project; estimates are based on FY 1999 activity level. Cases pending are as of 6/30.) FY 1998 Actual Performance Measures ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds ($ Thousands) Funding and FTE Amounts: PROGRAM SUMMARY FY 2001 Estimate 9,864.6 0.0 0.0 10,102.6 0.0 0.0 10,423.2 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 9,864.6 10,102.6 10,423.2 FTE Positions 138.5 138.5 140.5 • All cases on file • All cases terminated • Cases pending SPA.17.2 FY 1999 Actual FY 2000 Expected FY 2001 Expected 4,622 4,731 4,731 4,731 2,566 2,457 2,457 2,457 2,056 2,274 2,274 2,274 SUBPROGRAM SUMMARY DIVISION II Contact: Joyce Goldsmith, Clerk of the Court Phone: (520) 628-6954 A.R.S. 12-120 et. seq. Subprogram Mission: This Program Contains the Following Subprograms: 4 Division I To provide an independent and accessible intermediate appellate court. 4 Division II Subprogram Description: Division II of the Court of Appeals reviews all matters properly appealed from the Superior Court, except criminal death penalty cases. Division II convenes in Tucson and encompasses the counties of Cochise, Gila, Graham, Greenlee, Pima, Pinal, and Santa Cruz. Division II consists of a Chief Judge and two departments, with three judges each. Page 116 Judiciary General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 3,145.0 0.0 0.0 3,242.1 0.0 0.0 3,356.4 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 3,145.0 3,242.1 3,356.4 FTE Positions 36.0 36.0 37.0 Subprogram Goals and Performance Measures: u Goal 1 To provide fair and expeditious determination of cases. (Court activity is difficult to project; estimates are based on FY 1999 activity level. Cases pending are as of 6/30.) Performance Measures • All cases on file • All cases terminated • Cases pending FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 2,436 2,411 2,411 2,411 1,224 1,146 1,146 1,146 1,212 1,265 1,265 1,265 •Average years in service •Counties with adoption records with CI 3 3 3 3 15 15 15 15 43 38 55 55 56 73 73 73 coverage •CIs annually certified/recertified through training •CIs certified (end of year) u Goal 2 To assist CIs to provide high quality service. Performance Measures •Cases opened •Cases closed •Average cost of a search (dollars) •Average hours per search •Percent of customers that rate CI service FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 237 214 255 255 201 199 170 170 181 117 117 117 7.2 4.9 4.9 4.9 95 95 95 95 as professional u Goal 3 To increase public awareness of the program for the purpose of informing the public of the option of conducting a search. Performance Measures •Inquiries by persons seeking program FY 1998 Actual FY 1999 Actual 871 FY 2000 Expected FY 2001 Expected 1,130 1,130 1,878 information SPA.18 PROGRAM SUMMARY SPA.19 CONFIDENTIAL INTERMEDIARY PROGRAM SUMMARY PRIVATE FIDUCIARY CERTIFICATION Contact: Torin Scott, Program Manager Phone: (602) 364-0357 A.R.S. 8-134 Contact: Catherine Robbins, Program Manager Phone: (602) 364-0386 A.R.S. 14-5651 Program Mission: To train and certify Confidential Intermediaries (CIs) to facilitate contact between adoptees or adoptive parents and birth parents while protecting court and agency records and anonymity of those who desire it. Program Mission: To certify private fiduciaries who are court appointed to serve incapacitated persons, protected persons, and decedent estates. Program Description: Program Description: The program provides for a CI, as specified by the court, to act as liaison between an adoptive parent, guardian or an adoptee or a birth parent in establishing contact between them. The Supreme Court has adopted rules and procedures to implement and operate the program, establishing fees, training and standards of conduct for CIs. The program facilitates contact for those who desire it, while protecting confidentiality of those who desire their adoption records to remain sealed. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 0.0 81.0 0.0 FY 2001 Estimate 0.0 194.3 0.0 0.0 196.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 81.0 194.3 196.0 FTE Positions 1.5 1.5 1.5 Program Goals and Performance Measures: u Goal 1 To recruit, train, certify, and retain experienced confidential intermediaries. Performance Measures General Government FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected Judiciary A.R.S. § 14-5651 requires that private fiduciaries who are appointed by the Superior Court be certified by the Supreme Court. The program trains and certifies private fiduciaries eligible for court appointment as guardians, conservators, and personal representatives. The program develops and enforces the rules and policies necessary to implement A.R.S. § 14-5651. Program functions include: initial and biennial training, submitting fingerprints for criminal history background checks, maintenance and distribution of a registry, receiving and processing reports of complaints, conducting investigations, coordinating disciplinary proceedings, and enforcing sanctions. Operations are governed by administrative rules, Administrative Order and statutes. Since this program was just implemented in FY 1999, it is difficult to project estimates for some of our performance measures. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds 0.0 36.1 0.0 FY 2000 Estimate 0.0 199.0 0.0 FY 2001 Estimate 0.0 199.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 36.1 199.0 199.0 FTE Positions 1.3 1.3 1.3 Program Goals and Performance Measures: Page 117 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 Performance Measures •Contact hours of training •Percent who rate the training "above average" or "better" •Perform statewide training needs assessment u Goal 2 •Applications received •Certifications issued •Denied certifications Goal 3 •Complaints received •Investigations •Disciplinary actions Goal 4 FY 2000 Expected FY 2001 Expected NA 3,766 2,400 1,200 NA NA 85 90 NA NA Done NA FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 362 80 80 NA 251 78 78 NA 1 2 2 FY 1998 Actual FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 25.1 0.0 0.0 FY 2001 Estimate 150.0 0.0 0.0 150.0 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 25.1 150.0 150.0 FTE Positions 0.0 0.0 0.0 Program Goals and Performance Measures: To process complaints and conduct impartial investigations of allegations of misconduct by private fiduciaries which result in corrective actions or sanctions for the enforcement of statutes, Arizona Supreme Court administrative rules and orders, and the Code of Conduct. Performance Measures u FY 1999 Actual FY 1999 Actual To promptly process and review certification applications and reports for issuance, renewal or denial of certification. Performance Measures u FY 1998 Actual ($ Thousands) Funding and FTE Amounts: To provide initial and biennial training to applicants seeking private fiduciary certification. u Goal 1 To provide for reimbursement of valid postconviction relief proceedings. FY 1998 Actual Performance Measures •Claims processed 0 u FY 2000 Expected FY 2001 Expected NA 4 24 24 NA 0 12 12 NA 0 5 5 FY 1999 Actual u u u u 2 FY 2000 Expected 20 FY 2001 Expected 20 u To maintain a current registry on the Internet of certified public fiduciaries and to make this list available to the court community and public. Performance Measures •Average number of business days from FY 1998 Actual FY 1999 Actual NA FY 2000 Expected 2 FY 2001 Expected 2 2 certification or renewal until posted on the Internet SPA.20 PROGRAM SUMMARY POST CONVICTION RELIEF (PCR) Contact: Mike DiMarco, Budget Director Phone: (602) 542-9328 Laws 1996, Ch. 7, 7th Spec. Session Program Mission: To provide reimbursement to counties for state-funded representation of indigent defendants in first-time capital post conviction relief proceedings. Program Description: Laws 1996, Chapter 7, 7th Special Session provides that all indigent prisoners under a capital sentence are entitled to the appointment of counsel to represent them in the state PCR proceeding and requires the Supreme Court to appoint this counsel after the mandate affirming the defendant's conviction and sentence is issued. This legislation establishes a flat fee of $7,500 to be paid to appointed counsel in a first state PCR proceeding unless the counsel is employed by a publicly funded office. The Supreme Court is required to reimburse the county, upon certification by the county that the amount is owed. Page 118 Judiciary General Government 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY LEGISLATIVE COUNCIL LCA Michael Braun, Executive Director Contact: Beth Wineland, Legal Research Analyst (602) 542-4236 A.R.S. 41-1301 to 1307 Goal 2 To increase awareness of Legislative Council's functions among legislators, legislative staff, state agencies and lobbyists. FY 1998 Actual Performance Measures •Percent of survey respondents indicating To provide quality legal, research, computer and administrative services to the Arizona Legislature. awareness of LC's bill drafting function •Percent of survey respondents indicating awareness of LC's legal research function •Percent of survey respondents indicating awareness of LC's non-legal research function Agency/Program Description: u Agency/Program Mission: The Legislative Council staff performs the following core functions: drafting of legislative bills, memorials, resolutions and amendments; review and possible revision of each legislative enactment for technical corrections prior to publication of the Arizona Revised Statutes; enrolling and engrossing of bills and processing of legislative journals; conducting legal and public policy research; and operation of the legislative computer system. FY 1999 Actual FY 2000 Estimate FY 2001 Expected NA 94 97 100 NA 85 90 95 NA 59 70 85 Goal 3 To increase the comfort level of all legislative computer users through training and support. FY 1998 Actual Performance Measures •Percent of legislative computer users indicating training is helpful •Percent of positive survey ratings regarding accuracy of computer help desk •Percent of positive survey ratings regarding timeliness of computer help desk u FY 2001 Estimate 3,540.3 0.0 0.0 0.0 5,613.4 0.0 0.0 0.0 4,273.0 0.0 0.0 0.0 3,540.3 5,613.4 4,273.0 Capital Funds 0.0 0.0 0.0 Agency Total 3,540.3 5,613.4 4,273.0 FTE Positions 50.0 50.0 50.0 Operating Funds Subtotal FY 2000 Expected FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 79 84 88 NA 83 86 90 NA 82 86 90 ($ Thousands) Funding and FTE Summary: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1999 Actual u u u u u Agency/Program Goals and Performance Measures: u Goal 1 To provide timely and accurate processing of all work products. Performance Measures •Percent of positive survey ratings regarding accuracy of bill drafting •Percent of positive survey ratings regarding timeliness of bill drafting •Percent of positive survey ratings regarding accuracy of legal research •Percent of positive survey ratings regarding timeliness of legal research •Percent of positive survey ratings regarding accuracy of non-legal research •Percent of positive survey rating regarding timeliness of non-legal research General Government FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 90 94 98 NA 94 96 98 NA 88 92 96 NA 89 92 96 NA 86 92 96 NA 92 94 96 Legislative Council Page 119 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY DEPARTMENT OF LIBRARY, ARCHIVES AND PUBLIC RECORDS LAA Gladys Ann Wells, Director Contact: Mary Johnson, Deputy Director (602) 542-4035 A.R.S. 41-1331 et. seq. •Percent of collection in online catalog •Questions answered, consultations, and NA 50 70 80 NA 230,681 245,535 254,063 •Percent of satisfied customers NA 85 90 90 field work u Goal 2 To preserve Arizona materials through cataloging, repair, digitization, microfilming and conserving and fragile documents and photographs FY 1998 Actual Performance Measures Agency/Program Mission: The Department serves the Arizona Legislature and Arizonans, providing public access to public information, fostering historical/cultural collaborative research, information projects and ensuring that Arizona's history is documented and preserved. Agency/Program Description: The Department of Library, Archives and Public Records provides information services as authorized in Arizona Revised Statutes 411331 through 41-1352. Research and reference services are provided in the subject areas of law, government, genealogy, and Arizoniana. Consultant services are offered to public libraries to strengthen county and local library services, and to government agencies of the cities, counties, and state to assist them in the management of official records. State grants for public libraries and other authorized services are administered and monitored. Special library and information services are offered for anyone who is unable to read or use standard printed materials as a result of temporary or permanent visual or physical limitations. Public records are identified, preserved, and disposed through archival retention programs. Exhibits are created to educate the public regarding government-related history and the legislative process. These services are provided through the six divisions of the Department which are as follows: Archives and History, Braille and Talking Book Library, Library Extension, Museum, Records Management, Research Library and State Law Library. ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY 2000 Estimate FY 2001 Estimate 6,519.0 0.0 6,993.4 431.6 7,122.2 452.0 0.0 0.0 0.0 0.0 0.0 0.0 6,519.0 7,425.0 7,574.2 Capital Funds 0.0 0.0 0.0 Agency Total 6,519.0 7,425.0 7,574.2 FTE Positions 122.1 128.1 129.1 •Materials preserved •Materials digitized •Percent of Megargee collection conserved •Titles cataloged •Direct preservation assistance •Percent of satisfied customers •Percent of records meeting standard u FY 2000 Expected FY 2001 Expected NA 665,015 732,762 804,446 NA 3,731 250,010 275,000 NA 33 38 50 NA 419,239 72,652 74,521 NA 728 793 848 NA 85 90 95 NA 100 100 100 Goal 3 To conduct activities that create and encourage collaboration among Arizona's cultural institutions. FY 1998 Actual Performance Measures •Institutions participating in collaborative FY 1999 Actual NA activities •Number of programs conducted •Program attendees •Percent of customers satisfied u FY 1999 Actual 1,268 FY 2000 Expected FY 2001 Expected 1,336 1,408 NA 157 164 167 NA 7,723 8,381 8,904 NA 80 90 95 Goal 4 To provide information services for Legislators, legislative staff and Legislative agencies FY 1998 Actual Performance Measures •Questions answered and members consulted •Records stored (boxes) •In-service training and orientation sessions •Program attendees •Percent of customers satisfied with training FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 1,003 1,114 1,296 NA 940 1,032 1,134 NA 25 35 44 NA 222 277 302 NA 80 90 90 sessions u u u u u u Agency/Program Goals and Performance Measures: u Goal 1 To provide access to public information via in-person contacts, telephone contacts, fax, e-mail, and written requests. Performance Measures •Materials loaned •Records retrieved Page 120 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 738,748 750,014 771,670 NA 34,272 36,747 39,022 Department of Library, Archives and Public Records General Government 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY LOTTERY Goal 2 To monitor and improve licensing, investigation and collection procedures. LOA Geoffrey Gonsher, Executive Director Contact: Pam Scharon, Budget Administrator (480) 921-4489 A.R.S. 5-501 FY 1998 Actual Performance Measures •Percent of retailers with delinquent accounts •Value of delinquent accounts for active FY 1999 Actual FY 2000 Expected FY 2001 Expected 11.2 5.7 4.5 3.8 166,676 13,689 8,000 4,000 505,333 451,442 340,000 280,000 425,000 305,736 225,000 150,000 retailers ($) •Value of delinquent accounts for canceled Agency/Program Mission: retailers ($) •Total NSFs (non-sufficient funds) collected ($) •Percent of licensees with disciplinary action To maximize revenue through innovative and entertaining lottery products in order to support Arizona programs for the public benefit while maintaining the dignity of the State of Arizona. •Number of compliance inspections conducted Agency/Program Description: The Arizona Lottery was established to maximize revenue dedicated to various beneficiaries through statutory formulas (A.R.S. 5-501). With an advisory commission and an Executive Director appointed by the Governor overseeing operations, the Lottery works with a retailer network and markets techniques to encourage players to participate in innovative, entertaining and rewarding games. ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY 2000 Estimate FY 2001 Estimate u •Average "hits" per month on the Internet website •Total public attendance at promotional events •Average number of calls received per month on automated winning numbers line •Average number of call received per month on the compulsive gambling crisis hotline 0.0 38,346.5 134.0 0.0 u 25,473.4 41,120.6 38,480.5 •Percent of time on-line game system 27.6 30.8 Agency Total 25,515.4 41,148.2 38,511.3 FTE Positions 121.0 123.0 125.0 u Performance Measures •Instant ticket sales (millions) •On-line sales (millions) •Sales all games (millions) •Total dollars returned to the State (millions) •Percent of sales put into prizes •Total Instant Ticket Vending Machine (ITVM) sales (millions) •Average sales per ITVM ($) •ITVM sales as a percent of instant ticket sales •Number of winners all games (millions) General Government FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 108.4 109.4 111.0 111.0 142.3 158.8 134.0 134.0 250.7 268.2 245.0 245.0 78.0 82.9 64.7 64.7 53.3 53.7 54.5 54.5 17.0 17.2 17.5 18.0 76,923 77,828 79,185 81,448 15.7 15.7 15.8 16.2 24.2 24.7 25.1 25.2 FY 2000 Expected FY 2001 Expected 1,154,82 1,693,01 2,000,00 3,000,00 9 5 0 0 NA 1,380,00 1,805,00 1,985,50 0 0 0 289,015 277,985 290,000 290,000 NA NA 150 200 FY 1999 Actual FY 2000 Expected FY 2001 Expected 99.1 99.2 99.3 99.3 98.5 98.7 98.8 98.8 FY 1998 Actual •Percent of retailers expressing overall satisfaction with Lottery services •Percent of lottery employees expressing overall job satisfaction •Percent of general public indicating positive perception of the Lottery •Number of individuals utilizing compulsive gambling treatment services funded by the Lottery u Lottery FY 1999 Actual Goal 5 To ensure that Lottery retailers, employees and the general public are given courteous, efficient and responsive service. Performance Measures Goal 1 To maximize monies returned to the State. 1,500 FY 1998 Actual operates without error •Percent of time instant ticket validation system operates without error Agency/Program Goals and Performance Measures: 2.0 1,000 Goal 4 To improve agency efficiency through automation and technology. Performance Measures u 2.2 NA FY 1998 Actual Performance Measures 1,500.0 39,486.6 134.0 0.0 42.0 2.6 NA Goal 3 To improve agency communication methods. 0.0 25,329.0 144.4 0.0 Capital Funds NA u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 45 50 NA NA 50 60 NA NA 50 55 NA NA 40 50 u Page 121 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY OFFICE OF THE OMBUDSMAN-CITIZEN AIDE OBS Patrick Shannahan, Ombudsman-Citizens' Aide Contact: Patrick Shannahan, Ombudsman-Citizens' Aide (602) 277-7292 A.R.S. 41-1371 et. seq. Goal 2 To respond to citizen complainants in a timely manner. FY 1998 Actual Performance Measures •Percent of initial responses to requests for information made within two business days •Percent of investigation notices to complainants within 30 days •Percent of investigations completed within three months FY 1999 Actual FY 2000 Expected FY 2001 Expected 98 99 97 97 100 100 100 100 57 67 70 70 Agency/Program Mission: To improve the effectiveness, efficiency and responsiveness of State government by receiving public complaints, investigating the administrative acts of State agencies and, when warranted, recommending fair and appropriate remedy. The Office of the Ombudsman-Citizens' Aide is a five person independent agency in the legislative branch of Arizona State Government. The Office receives citizen complaints about the administrative acts of state agencies. The Office investigates citizen complaints and, when they are justified, works with the complainant and agency to help them resolve the problem in a mutually agreeable manner. Although the Office cannot change an agency's decision nor direct it to take action, it can make findings and offer recommendations to the agency. The Office also helps citizens resolve problems by providing information, referrals and other types of informal assistance. The Office provides reports of its activities to the legislature, governor and public. ($ Thousands) Funding and FTE Summary: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 306.7 0.0 0.0 0.0 351.9 0.0 0.0 0.0 353.5 0.0 0.0 0.0 306.7 351.9 353.5 Capital Funds 0.0 0.0 0.0 Agency Total 306.7 351.9 353.5 FTE Positions 5.0 5.0 5.0 Operating Funds Subtotal Goal 3 To prevent recurrence of similar complaints by identifying and correcting patterns of undesirable administrative practices. FY 1998 Actual Performance Measures Agency/Program Description: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u •Percent of recommendations accepted by FY 1999 Actual 97 100 FY 2000 Expected FY 2001 Expected 95 95 agencies u Goal 4 To provide courteous, accurate, timely and impartial service to citizens. FY 1998 Actual Performance Measures •Percent of citizens responding "agree" or "strongly agree" to courtesy question on survey •Percent of citizens responding "agree" or "strongly agree" to accuracy question on survey •Percent of citizens responding "agree" or "strongly agree" to timeliness question on survey •Percent of citizens responding "agree" or "strongly agree" to impartiality question on survey u u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 98 90 90 NA 92 90 90 NA 86 90 90 NA 97 90 90 u Agency/Program Goals and Performance Measures: u Goal 1 To help more citizens redress their legitimate grievances with state agencies. Performance Measures •Individuals assisted Page 122 FY 1998 Actual 1,530 FY 1999 Actual 2,570 FY 2000 Expected 2,700 FY 2001 Expected 3,000 Office of the Ombudsman-Citizen Aide General Government 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY Goal 2 To ensure customer/client satisfaction with process. STATE PERSONNEL BOARD PBA Judy Henkel, Executive Director Contact: Judy Henkel, Executive Director (602) 542-3888 A.R.S. 41-782, 41-785, 38-531 et. seq. FY 1998 Actual Performance Measures •Number of cases appealed to Superior Court •Number of cases remanded from court •Percent of customers rating service as FY 1999 Actual FY 2000 Expected FY 2001 Expected 6 6 6 1 1 1 6 1 NA NA 95 97 satisfactory Agency/Program Mission: u u u u u u To provide an efficient and impartial hearing process while carrying out its statutory mandate to hear and review disciplinary appeals and whistleblower complaints filed by state employees, former state employees, and other individuals referenced in the statute. Agency/Program Description: The Personnel Board is responsible for hearing and reviewing, via an administrative hearing process, appeals filed by state employees who have been dismissed from state service, suspended for more than 40 working hours, or demoted resulting from disciplinary action. The board also hears and reviews complaints filed under the whistleblower statute. Under the direction of the presiding hearing officer, the proceedings are conducted on an informal basis through the taking of direct testimony, the cross examination of witnesses, and the admission of evidence. A record of the proceedings is taken and made available, upon request, to hearing officers, board members, and parties to the appeal. The hearing officer determines the facts based on the evidence presented and makes a recommendation regarding discipline to the board. Board members are subsequently provided with case information so they may determine proper discipline. ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 331.2 0.0 0.0 0.0 396.4 0.0 0.0 0.0 402.8 0.0 0.0 0.0 331.2 396.4 402.8 Capital Funds 0.0 0.0 0.0 Agency Total 331.2 396.4 402.8 FTE Positions 3.0 3.5 3.5 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 To provide state agencies and employees/citizens with a fair and efficient administrative hearing process. Performance Measures •Appeals/complaints filed •Hearing days •Average days from receipt of an appeal/complaint until the board issues a final order Average cost of an appeal/complaint • (dollars) General Government FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 101 92 101 101 149.5 141 155 155 250 207 100 80 1,165 1,097 1,165 1,235 State Personnel Board Page 123 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Percent of overall member AGENCY SUMMARY STATE RETIREMENT SYSTEM RTA LeRoy Gilbertson, Director Contact: Anthony Guarino, Deputy Director (602) 240-2077 Agency Mission: To contribute toward its members' long-term financial security by providing retirement, disability, survivors' and health insurance benefits; and by counseling and disseminating information to its members. Agency Description: The Arizona State Retirement System provides pension and other benefits for employees of most public employers in Arizona, including public schools, most local and county governments, and the State of Arizona. As of June 30, 1998, the ASRS had approximately 170,864 active (working and contributing) members, 58,857 inactive members, 53,583 retired members and 3,093 disabled retirees. The Arizona Retirement Fund has a market value of approximately $20 billion. FY 1999 Actual Ø MEMBER SERVICES AND Ø ADMINISTRATION SUPPORT Ø INVESTMENT MANAGEMENT u ($ Thousands) Agency Summary: FY 2000 Estimate FY 2001 Estimate 4,190.4 4,920.9 5,043.0 6,417.8 8,758.8 10,905.1 14,153.7 15,370.5 satisfaction with the benefit estimate process •Percent of overall member satisfaction with pre-retirement counseling sessions •Percent of overall member satisfaction with pre-retirement seminars •Percent of overall member satisfaction with the service purchase process •Percent of overall member satisfaction with the retirement application process •Percent of overall member satisfaction with the retirement benefit payment process •Percent of overall member satisfaction with the health insurance program •Percent of overall member satisfaction with the ASRS quarterly newsletter 16,557.0 Capital Funds 0.0 0.0 0.0 Agency Total 24,761.9 29,050.2 32,505.1 NA 80 85 90 NA 95 95 95 NA 92 95 95 NA 81 85 90 NA 93 95 95 NA 95 95 95 NA 80 85 90 75 83 85 90 Goal 2 To enhance the safety and security of retirement system assets, minimize risk and maximize investment return through prudent, efficient and effective investment management. Key Performance Measures •Actuarial investment return (percent) •Funded status (percent) •Excess earnings cost of living adjustment •Percent increase in contribution rate RTA.1 FY 1998 FY 1999 FY 2000 FY 2001 16.2 >8 8 8 118.6 >100 100 100 Yes Yes Yes Yes none none none < .5 PROGRAM SUMMARY MEMBER SERVICES ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate Contact: Donna Buelow, Assistant Director Phone: (602) 240-2158 A.R.S. 38-755 FY 2001 Estimate 0.0 9,097.7 15,664.2 0.0 600.0 13,619.4 14,830.8 0.0 4,200.0 12,287.8 16,017.3 0.0 24,761.9 29,050.2 32,505.1 Capital Funds 0.0 0.0 0.0 Agency Total 24,761.9 29,050.2 32,505.1 FTE Positions 124.0 142.0 145.0 Operating Funds Subtotal Agency Goals and Key Performance Measures: u Program Mission: To serve members through retirement, health insurance, long term disability benefit administration, and counseling and education services. Program Description: The Member Services Program administers ASRS benefits, responds to member inquiries pertaining to benefits, counsels members regarding their benefits and status, and communicates with members on retirement issues. Goal 1 To exceed customer expectations for benefit administration and counseling, education, information, and communication services through efficient and effective administrative practices. Key Performance Measures •Percent of overall member FY 1998 71 FY 1999 80 FY 2000 85 FY 2001 90 satisfaction with ASRS telephone services Page 124 State Retirement System General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate RTA.1.2 FY 2001 Estimate 0.0 2,258.3 1,932.1 0.0 4,920.9 0.0 0.0 5,043.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 4,190.4 4,920.9 5,043.0 FTE Positions 50.0 56.0 59.0 SUBPROGRAM SUMMARY ADVISORY SERVICES Contact: Donna Buelow, Assistant Director Phone: (602) 240-2158 A.R.S. 38-756 Subprogram Mission: To counsel and coordinate service transactions on behalf of members regarding retirement and related matters. Subprogram Description: This Program Contains the Following Subprograms: The Advisory Services subprogram provides counseling for members at various locations in two forums. Educational seminars are held in various locations throughout Arizona. Topics in this fullday seminar include: the ASRS organization and functions; benefits available through the ASRS; and social, psychological, and legal aspects of retirement and aging. ASRS benefit advisors are available at the Phoenix and Tucson ASRS locations to meet with members on an individual basis in order to provide specific benefit information and to assist in the retirement process. Benefit Advisors also travel throughout the state to serve locations that are convenient for the membership. Benefit Advisors respond to telephone inquiries and coordinate service transactions, such as the re-purchase of forfeited service credit, on behalf of members. 4 Benefit Services 4 Advisory Services 4 Health Insurance 4 Long-term Disability 4 External Affairs RTA.1.1 SUBPROGRAM SUMMARY BENEFIT SERVICES Contact: Donna Buelow, Assistant Director Phone: (602) 240-2158 A.R.S. 38-755 et. seq. Subprogram Mission: To administer ASRS benefits in an accurate and timely manner. Subprogram Description: The Benefit Services subprogram is responsible for administering ASRS benefits, including retirement and survivors' benefits, and forfeitures of ASRS contributions. Approximately 3,000 members retire annually, and an additional 9,000 apply for survivors' benefits or withdrawal of contributions. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 473.6 0.0 0.0 0.0 606.2 0.0 0.0 0.0 606.2 0.0 0.0 Program Total 473.6 606.2 606.2 FTE Positions 0.0 0.0 0.0 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 910.8 0.0 0.0 0.0 1,165.8 0.0 0.0 0.0 1,165.8 0.0 0.0 Program Total 910.8 1,165.8 1,165.8 FTE Positions 45.0 52.0 55.0 Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: Goal 1 To identify and exceed member expectations for timely and quality responses to inquiries, benefit service requests, individual counseling, off-site seminars, and annual benefit statements. FY 1998 Actual Performance Measures • Response time (seconds) to telephone inquiries • Business days to acknowledge service requests • Percent of time scheduled service commitments are met FY 1999 Actual FY 2000 Expected FY 2001 Expected 45 45 45 45 5 5 5 5 80 80 90 100 Subprogram Goals and Performance Measures: u RTA.1.3 Goal 1 To identify and exceed member expectations and provide timely and quality benefits payable services. Performance Measures • Percent of initial retirement benefit checks distributed within 60 calendar days of retirement date FY 1998 Actual NA FY 1999 Actual 91 FY 2000 Expected FY 2001 Expected 95 95 SUBPROGRAM SUMMARY HEALTH INSURANCE Contact: Donna Buelow, Assistant Director Phone: (602) 240-2158 A.R.S. 38-782 Subprogram Mission: To administer a health insurance program for retired and disabled members in a manner that provides a framework to offer affordable coverage. Subprogram Description: The Health Insurance subprogram has established contractual General Government State Retirement System Page 125 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS relationships with medical and dental insurance carriers to provide health insurance coverage for retired and disabled members of the several state retirement plans. The Health Insurance subprogram is designed to provide coverage that is both coordinated and not coordinated with Medicare. EXTERNAL AFFAIRS Contact: Tom Augherton, Deputy Director External Operations Phone: (602) 240-2028 A.R.S. 38-755 et. seq. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 386.5 0.0 0.0 0.0 494.7 0.0 0.0 0.0 494.7 0.0 0.0 Program Total 386.5 494.7 494.7 FTE Positions 0.0 0.0 0.0 Subprogram Mission: To provide communication and education services to members, employers, legislators, and other interested parties with regard to retirement issues. Subprogram Description: Subprogram Goals and Performance Measures: u Goal 1 To extend the availability of both managed care and freedom of choice options. FY 1998 Actual Performance Measures • Counties where managed care is FY 1999 Actual 11 FY 2000 Expected 13 FY 2001 Expected 8 8 available RTA.1.4 SUBPROGRAM SUMMARY LONG-TERM DISABILITY Contact: Donna Buelow, Assistant Director Phone: (602) 240-2158 A.R.S. 38-781 To administer a long-term disability (LTD) program for active members in a manner that provides the framework to offer disabled members financial protection, rehabilitation, and a plan for re-employment. Subprogram Description: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 1,932.1 0.0 0.0 2,035.2 0.0 0.0 0.0 2,157.3 0.0 0.0 Program Total 1,932.1 2,035.2 2,157.3 FTE Positions 0.0 0.0 0.0 Page 126 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 487.4 0.0 0.0 0.0 619.0 0.0 0.0 0.0 619.0 0.0 0.0 Program Total 487.4 619.0 619.0 FTE Positions 5.0 4.0 4.0 Goal 1 To identify and exceed user requirements for timely and quality publication services. Performance Measures • Timeliness in printing and distributing the FY 1998 Actual 6 FY 1999 Actual 6 FY 2000 Expected 6 FY 1998 Actual FY 1999 Actual Yes Yes FY 2000 Expected FY 2001 Expected Yes Yes quarterly member newsletter RTA.2 PROGRAM SUMMARY ADMINISTRATION AND SUPPORT Contact: Anthony Guarino, Deputy Director Phone: (602) 240-2077 A.R.S. 38-711 et. seq. Program Mission: Goal 1 To identify and exceed member requirements for timely and quality LTD services. eligibility FY 2001 Estimate u Subprogram Goals and Performance Measures: • Number of months needed to determine FY 2000 Estimate ($ Thousands) Funding and FTE Amounts: ($ Thousands) FY 1999 Actual Subprogram Goals and Performance Measures: The LTD subprogram provides two-thirds of a member's salary in the event of disability. This amount is subject to reduction based on the recipient's workers' compensation and social security benefits. Performance Measures The External Affairs Division is responsible for establishing effective lines of communication with the ASRS's 400+ employers, its nearly 250,000 employee members, other constituent groups, the state legislature and other outside entities. The services provided by the External Operations Division include: 1. Education and communication (preparation and distribution of quarterly member and employer newsletters, member benefit handbook, employer instructions manual, updated excerpts from the Arizona Revised Statutes, ASRS Board rules, member services information brochures, and annual member benefit statement and the annual ASRS financial statement); 2. Cooperative relations (coordination between the ASRS and its constituent groups); 3. Legislative agenda and regulatory (federal and state lobbying activities and legislative and regulatory review for compliance). Funding and FTE Amounts: Subprogram Mission: u SUBPROGRAM SUMMARY RTA.1.5 FY 2001 Expected 6 To establish and maintain an administrative framework to carry out the Retirement Code and directives of the Retirement Board. Program Description: The Administration and Support Program contains the various support functions needed to fulfill the Retirement System's statutory responsibilities. The support functions include the director's office, human resources, budget, accounting, data processing, internal State Retirement System General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS audit, and legal. RTA.2.2 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 0.0 6,417.8 0.0 600.0 8,158.8 0.0 4,200.0 6,705.1 0.0 Federal Funds 0.0 0.0 0.0 Program Total 6,417.8 8,758.8 10,905.1 FTE Positions 69.0 80.0 80.0 This Program Contains the Following Subprograms: 4 Director's Office 4 Financial Services SUBPROGRAM SUMMARY FINANCIAL SERVICES Contact: Richard Beissel, Assistant Director Phone: (602) 240-2120 A.R.S. 38-720 Subprogram Mission: To deliver sound accounting and financial-related services for the ASRS. Subprogram Description: The Financial Services subprogram performs all accounting functions for the ASRS, including receivables of more than $350 million annually from 400+ employers and 170,000 active employees; support and validation of ASRS investment activities; payables, and staff payroll. ($ Thousands) Funding and FTE Amounts: 4 Information Services FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 3,531.3 0.0 0.0 600.0 4,486.3 0.0 0.0 4,200.0 4,486.3 0.0 0.0 Program Total 3,531.3 5,086.3 8,686.3 Subprogram Mission: FTE Positions 35.0 43.0 43.0 To provide administrative and managerial support that assures the accurate, timely, and efficient execution of ASRS statutes and Retirement Board directives. Subprogram Goals and Performance Measures: RTA.2.1 SUBPROGRAM SUMMARY DIRECTOR'S OFFICE Contact: Anthony Guarino, Deputy Director Phone: (602) 240-2077 A.R.S. 38-715 u Goal 1 To identify and exceed user requirements for timely and quality comptroller services. Subprogram Description: • Business days to pay liabilities • Complete annual reconciliation of cash u FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 670.5 0.0 0.0 0.0 858.2 0.0 0.0 0.0 858.2 0.0 0.0 Program Total 670.5 858.2 858.2 FTE Positions 10.0 9.0 9.0 Subprogram Goals and Performance Measures: u Goal 1 To exceed standards for ASRS operational integrity and compliance with relevant laws, rules, policies and procedures. Performance Measures • Percent of external audit findings FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 100 100 Yes Yes Yes Yes • Completion of annual audit work plan Yes Yes Yes Yes • Completion of annual audits Yes Yes Yes Yes addressed • Completion of annual risk assessment FY 2000 Expected FY 2001 Expected 3 3 3 3 Yes Yes Yes Yes Goal 2 To identify and exceed expectations for timely and quality membership accounting. FY 1998 Actual Performance Measures • Business days to post contributions RTA.2.3 FY 1999 Actual 5 5 FY 2000 Expected FY 2001 Expected 5 5 SUBPROGRAM SUMMARY INFORMATION SERVICES Contact: Kent Smith, Assistant Director Phone: (602) 240-2078 A.R.S. 38-715 Subprogram Mission: To support all ASRS divisions in the administration of the Retirement Code through the establishment of automated systems that support agency programs by providing accurate and timely dissemination of information to users, members, and other interested entities. Subprogram Description: based on the risk assessment General Government FY 1999 Actual by August 31 ($ Thousands) Funding and FTE Amounts: FY 1998 Actual Performance Measures This subprogram contains the activities and functions necessary to administer and support ASRS statutes and Board directives, including the offices of the director and deputy director; support staff; legal counsel; human resources; internal audit; and budget, planning, and procurement. The Information Services subprogram provides all services pertaining to the development, implementation, and maintenance of the Retirement System's computer systems. This subprogram also maintains records for the ASRS's nearly 250,000 active, inactive, and retired members, and oversees the ASRS Mail Center, from State Retirement System Page 127 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS which thousands of mailings are distributed. FY 1999 Actual ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 2,216.0 0.0 0.0 2,814.3 0.0 0.0 1,360.6 0.0 Federal Funds 0.0 0.0 0.0 Program Total 2,216.0 2,814.3 1,360.6 FTE Positions 24.0 28.0 28.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Subprogram Goals and Performance Measures: u • Respond to business application FY 1998 Actual FY 1999 Actual Yes 0.0 421.6 13,732.1 0.0 539.7 14,830.8 0.0 539.7 16,017.3 Federal Funds 0.0 0.0 0.0 Program Total 14,153.7 15,370.5 16,557.0 FTE Positions 5.0 6.0 6.0 This Program Contains the Following Subprograms: 4 Asset Allocation FY 2001 Expected Yes Yes RTA.3.1 Goal 2 To provide a stable and secure computer system environment capable of supporting present ASRS needs and flexible enough to support future requirements. Performance Measures • Respond to requests for network support FY 1998 Actual FY 1999 Actual Yes Subprogram Mission: To manage the internal ASRS portfolios so as to achieve designated investment performance levels at minimal cost. FY 2000 Expected FY 2001 Expected Yes Yes Yes within scheduled commitments RTA.3 SUBPROGRAM SUMMARY INTERNAL MANAGEMENT Contact: Paul Matson, Senior Investment Manager Phone: (602) 240-2180 A.R.S. 38-718 development requests within scheduled commitments u FY 2001 Estimate 4 External Management FY 2000 Expected Yes General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 4 Internal Management Goal 1 To develop and maintain business applications and a database system that provide procedures and programs to collect, organize, maintain, and present the data required to meet the informational needs of the agency and its constituents. Performance Measures ($ Thousands) Funding and FTE Amounts: PROGRAM SUMMARY INVESTMENT MANAGEMENT Contact: Paul Matson, Senior Investment Manager Phone: (602) 240-2180 A.R.S. 38-719 et. seq. Program Mission: To manage Arizona Retirement Fund assets in a manner consistent with the goals and objectives of the Arizona Retirement Board. Subprogram Description: Historically, the ASRS has relied entirely on external investment managers, at an average cost of approximately $1 million annually for every $1 billion invested. The ASRS currently has an internal investment program which manages approximately 30 percent of the total fund. The investments made through this program are consistent with indexed or enhanced index portfolios, in which most investments are part of a recognized market index, such as the Standard & Poor's 500. The goal of this strategy is to achieve investment returns that are consistent with the market as a whole (as measured by market indexes) but at a much lower cost. The ASRS expects to maintain its internal investment program for approximately one-tenth the cost of the externally managed portfolio. ($ Thousands) Funding and FTE Amounts: Program Description: The Investment Management program is responsible for overseeing the investment of Retirement Fund assets. The market value of these assets is approximately $20 billion as of June 30, 1998. Arizona Revised Statutes (ARS) establishes limitations on the investment of these assets, including no more than 80% in equities and 20% in international equities. Up to one percent may be invested in economic development projects in Arizona. As of June 30, 1998, ARS permits up to 40 percent of the assets to be invested internally by the ASRS Staff. As of June 30, 1999, the amount increases to 50 percent. The ASRS historically has relied on external investment managers to manage Retirement Fund assets. The ASRS currently manages approximately 30 percent of the fund internally. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 421.6 0.0 0.0 0.0 539.7 0.0 0.0 0.0 539.7 0.0 0.0 Program Total 421.6 539.7 539.7 FTE Positions 5.0 6.0 6.0 Subprogram Goals and Performance Measures: u Goal 1 To generate investment returns that are consistent with the relevant benchmark. Performance Measures • Achievement of annual investment FY 1998 Actual N/A FY 1999 Actual Yes FY 2000 Expected FY 2001 Expected Yes Yes returns within fifty basis points of benchmark Page 128 State Retirement System General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS RTA.3.2 ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Subprogram Mission: Federal Funds 0.0 0.0 0.0 To monitor external manager compliance and performance. Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 EXTERNAL MANAGEMENT Contact: Paul Matson, Senior Investment Manager Phone: (602) 240-2180 A.R.S. 38-718 Subprogram Description: The External Management subprogram is responsible for monitoring the performance of the approximately 15 different investment managers entrusted with Retirement Fund assets. This includes working with the ASRS performance investment consultant to measure manager performance relative to established benchmarks and interpreting directives of the Retirement Board for external managers. Subprogram Goals and Performance Measures: u Goal 1 To review and implement the ASRS asset allocation. • Completion/implementation of asset mix FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 13,732.1 0.0 0.0 0.0 14,830.8 0.0 0.0 0.0 16,017.3 0.0 Program Total 13,732.1 14,830.8 16,017.3 FTE Positions 0.0 0.0 0.0 Yes No FY 2000 Expected FY 2001 Expected Yes No review ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 1998 Actual Performance Measures u u u u u u Subprogram Goals and Performance Measures: u Goal 1 To generate investment returns that are consistent with the relevant benchmark. FY 1998 Actual Performance Measures • Percent of managers achieving relevant FY 1999 Actual N/A 100 FY 2000 Expected FY 2001 Expected 100 100 benchmark RTA.3.3 SUBPROGRAM SUMMARY ASSET ALLOCATION Contact: Paul Matson, Senior Investment Manager Phone: (602) 240-2180 A.R.S. 38-755 et. seq. Subprogram Mission: To ensure the Retirement Fund is invested in an optimal asset mix. Subprogram Description: Asset allocation refers to the mix of Retirement Fund investments among various classes of assets including bonds, equities, cash, international equities, real estate, etc. This subprogram conducts formal and informal reviews of the asset mix, relying on ASRS Staff and outside consultants, to ensure the portfolio remains within the optimal allocation. The optimal asset mix is determined through periodic asset/liability review which contains a recommendation for the optimal mix to meet current and future liabilities. (NOTE: The funding and FTE for this subprogram has been combined with the other subprograms.) General Government State Retirement System Page 129 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures •Percent of private taxpayer rulings DEPARTMENT OF REVENUE RVA Mark W. Killian, Director Contact: Chris Montaño, Strategic Planner (602) 542-3062 Agency Mission: To promote voluntary compliance with state tax laws through fair administration, firm enforcement, and prompt and courteous service in a manner that justifies the highest degree of public confidence in our efficiency and integrity. Agency Description: Pursuant to A.R.S. Title 42, the Department of Revenue (DOR) administers and enforces the collection of personal and corporate income, transaction privilege, withholding, luxury and estate taxes. The Department administers state property tax laws through the 15 county assessors. The Department is organized along functional lines. ($ Thousands) Agency Summary: FY 1999 Actual Ø DIRECTOR'S OFFICE Ø ADMINISTRATIVE SERVICES FY 2000 Estimate FY 2001 Estimate 4,737.0 4,686.4 4,794.4 13,039.2 12,104.8 12,154.6 Ø INFORMATION TECHNOLOGY 9,405.7 9,721.6 9,288.0 Ø DATA MANAGEMENT Ø PROPERTY TAX Ø COMPLIANCE Ø TAXPAYER SUPPORT Ø TAXATION PRIVILEGE Ø TRANSACTION TAX 4,842.3 5,362.9 5,450.6 2,981.9 3,546.9 3,394.7 7,816.0 8,286.4 8,474.7 3,643.6 4,219.0 4,235.3 5,906.2 5,865.8 5,999.4 6,166.7 6,374.7 6,516.0 Capital Funds 0.0 0.0 0.0 Agency Total 58,538.6 60,168.5 60,307.7 ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 56,657.7 1,401.4 479.5 0.0 58,077.0 1,965.8 125.7 0.0 58,276.7 1,902.3 128.7 0.0 58,538.6 60,168.5 60,307.7 Capital Funds 0.0 0.0 0.0 Agency Total 58,538.6 60,168.5 60,307.7 FTE Positions 1,247.0 1,247.0 1,247.0 Operating Funds Subtotal Agency Goals and Key Performance Measures: u Goal 1 To make quality service a FACT (fair, accurate, courteous, and timely). Page 130 completed within 45 days of receipt •Percent of collections initial contact within 30 days of assignment •Taxpayers served by Taxpayer Information Services - Walk-ins •Taxpayers served by Taxpayer Information Services Correspondence •Taxpayers served by Taxpayer Information Services - Telephone calls u •Income tax refunds processed (in millions) •Average calendar days to refund income tax Income tax returns processed per • calendar year (in millions) •Documents processed in Tax Processing (in millions) (includes efile) •Average days to deposit taxpayer remittances •Electronic Funds Transfer filings (not same as e-file) •Business tax license applications processed •Business tax license application turnaround days Percent of non-audit revenue to total • revenue (ratio of DOR revenues less audit sub-program impact/total revenue collected by department) •Property valuation guidelines and updates issued Tax • Research & Analysis information letters issued •Percent of offers in compromise closed within 60 days FY 2001 95 86 95 95 92.6 84.3 90 90 21,191 21,408 23,600 23,700 37,565 34,888 33,300 33,400 382,073 391,508 421,000 422,000 FY 1998 FY 1999 FY 2000 FY 2001 1.25 1.31 1.37 1.44 13.2 13.5 14.1 14.8 1.97 1.99 2.09 2.19 5.84 5.54 5.56 5.59 1.4 1.2 2.0 2.0 173,373 222,681 397,848 942,076 FY 1998 FY 1999 FY 2000 FY 2001 46,606 42,968 45,000 46,000 4.8 4.4 3.0 3.0 97.4 NA 96.8 97.0 8 8 24 24 1,348 1,356 1,650 1,700 55.4 49.7 80 80 Goal 4 To provide employees with tools and working environment to perform their job with integrity, pride and satisfaction. Key Performance Measures •Trainee hours of service received per year •Average cost per trainee hour per course •Property appraisers certified at provisional level •Property appraisers certified at Level 1 •Property appraisers certified at Level 2 u FY 2000 Goal 3 To help each taxpayer comply with Arizona Tax laws. Key Performance Measures u FY 1999 Goal 2 To efficiently process the state tax revenues. Key Performance Measures u FY 1998 FY 1998 FY 1999 FY 2000 FY 2001 30,900 23,655 27,200 27,700 13.34 15.30 14.25 14.50 60 53 60 60 28 30 40 40 23 18 30 30 Goal 5 To use technology and other resources effectively. Department of Revenue General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Key Performance Measures •DP 156 requests received/completed •Percent of scheduled activity FY 1998 FY 1999 FY 2000 FY 2001 308/300 142/97 150/150 150/150 100 100 100 NA completed to upgrade LAN/WAN, operating systems and hardware RVA.1 PROGRAM SUMMARY DIRECTOR'S OFFICE Contact: Mark W. Killian, Director Phone: (602) 542-3572 A.R.S. 43-102, 42-111 Program Mission: To demonstrate to all agency employees a commitment to leadership, upholding and communicating the values of integrity, high ethical standards, accountability, continuous improvement and courteous service to the taxpayers. high ethical standards, accountability, continuous improvement and courteous service to the taxpayers and coordinate the intergovernmental relations for the department. Subprogram Description: The office reviews and approves all responses to controlled correspondence for the Department; is responsible for public information services in the area of media contact; coordinate the analysis and research of pending tax legislation and represent the Department before the Legislature in all testimony; prepares and oversees the implementation of legislation; provides problem resolution services for taxpayers; develops and monitors the Department's strategic plan and annual operating budget; provides internal operation support to the Department's program through a management analysis function; oversees the Department's training programs; conducts hearings and issues decisions on taxpayers' petitions for review of tax assessments and refund denials made by DOR. The office reviews and approves all responses to controlled correspondence for the Department; provides the liaison function between the Legislature, the Department and the public; is responsible for public information services in the area of media contact; provides problem resolution services for taxpayers; develops and monitors the Department's strategic plan and annual operating budget; conducts hearings and issues decisions on taxpayers' petitions for review of tax assessments and refund denials made by DOR; provides internal operation support to the Department's programs through a management analysis function; oversees the Department's training programs, tax policy and legal support, and special support units. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,792.4 0.0 0.0 0.0 1,930.2 0.0 0.0 0.0 1,975.6 0.0 0.0 0.0 Program Total 1,792.4 1,930.2 1,975.6 FTE Positions 32.0 32.0 32.0 Subprogram Goals and Performance Measures: u Goal 1 To demonstrate leadership in accountability and responsiveness to the taxpayer. Performance Measures FY 2001 Estimate 4,580.6 156.4 0.0 4,498.2 188.2 0.0 4,603.3 191.1 0.0 Federal Funds 0.0 0.0 0.0 Program Total 4,737.0 4,686.4 4,794.4 FTE Positions 99.0 93.0 93.0 • Percent change in complaint letter (FY 99 is base year) • Percent change in complimentary letters (FY 99 is base year) • Cases resolved through Taxpayer Assistance Office • Percent of legislative constituent requests handled within prescribed timeframes u Performance Measures • Trainee hours received • Average score on DOR survey (scale 1- 4 Special Mandated Programs 4 Tax Policy and Legal Support 5, 5 being high) • Average cost/trainee hour/course 4 Special Support u RVA.1.1 SUBPROGRAM SUMMARY • Cases set for hearing within 10 days of receipt • Percent of hearings set within 10 days of receipt • Decisions issued Subprogram Mission: To demonstrate to all agency employees a commitment to leadership, upholding and communicating the values of integrity, General Government FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA -2 -2 NA NA +3 +3 548 562 600 650 86 85 85 85 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 30,900 23,655 27,200 27,700 2.93 3.27 3.30 3.40 13.34 15.30 14.25 14.50 Goal 3 To set and hear cases and issue hearing officer decisions in a timely manner. Performance Measures DIRECTOR'S OFFICE Contact: Chris Montaño, Strategic Planner Phone: (602) 542-3062 A.R.S. 43-102, 42-111 FY 1998 Actual Goal 2 To maximize the potential and job satisfaction of each employee. This Program Contains the Following Subprograms: 4 Director's Office ($ Thousands) Funding and FTE Amounts: Program Description: • Percent of decisions issued within 90 days Department of Revenue FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 272 248 340 360 100 100 100 100 240 241 310 325 100 100 100 100 Page 131 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS RVA.1.2 SUBPROGRAM SUMMARY SPECIAL MANDATED PROGRAMS Contact: Chris Montaño, Strategic Planner Phone: (602) 542-3062 A.R.S. 42-104, 42-222 Subprogram Mission: To design, track and report on the progress of the legislatively mandated programs. Subprogram Description: Laws 1994, Chapter 347 required the Department to create a central building permits data base in order to allow the county assessors access to the information; enable the Department and county assessors to identify property that has escaped assessment; and provide a cross check to determine the accuracy of the county assessment rolls. Laws 1994, Chapter 348, requires the Department in cooperation with the Secretary of State to mail voter registration forms at least 6 months prior to each general election to individual income taxpayers who have not registered to vote, beginning with the November 1996 election. This bill was passed in response to the National Voter Registration Act. In 1997 the Legislature suspended the mailing for the 1998 General Election. ($ Thousands) Funding and FTE Amounts: assisting in the policy analysis discussion for the Director; analyze legislative proposals, bills, amendments and comments on their impact or language concerns; provide research for the implementation of legislation; compile the policies, procedures and tax positions of the Department; handle all criminal investigations with pursuit through the courts; investigate civil actions for prosecution; investigate and prosecute for contraband tobacco products, educate retailers and wholesalers, verify luxury tax stamp, conduct internal investigations of employees; provide econometric technical service resources to DOR, Governor's Office, legislature, public and private sectors in the area of tax revenue projections, activities, impacts and current trends; maintain the individual income tax and property tax models; provide legal support within DOR in administrative hearings at the Office of Administrative Hearings or the Department's Hearing Office. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,249.7 156.4 0.0 0.0 2,224.4 188.2 0.0 0.0 2,275.7 191.1 0.0 0.0 Program Total 2,406.1 2,412.6 2,466.8 FTE Positions 53.0 53.0 53.0 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 200.1 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 u Program Total 200.1 0.0 0.0 FTE Positions 6.0 0.0 0.0 within 30 days of receipt • Percent of private taxpayer rulings completed within 45 days of receipt Subprogram Goals and Performance Measures: u Subprogram Goals and Performance Measures: FY 1998 Actual • Percent of reports submitted timely RVA.1.3 FY 1999 Actual 100 FY 2001 Expected 100 100 100 SUBPROGRAM SUMMARY To integrate the various legal interpretations and functions within the department to ensure the interdivisional coordination of policy; administer the agency wide network of legal support and analysis; coordinate the intergovernmental relations for the department; and reduce or eliminate confusion between external and internal policy interpretations. Subprogram Description: The unit will provide legal guidance to the Director, his staff and employees within DOR; review litigation strategy, policy decisions, draft rulings and other tax or audit policy position documents; review policy documents, including private taxpayer rulings, general information letters and administrative rules, as well as Page 132 FY 2000 Expected FY 2001 Expected 95.5 95 90 90 95 86 95 95 FY 1998 Actual • Number of tobacco retailers inspected • Percent of retailers in compliance FY 1999 Actual FY 2000 Expected FY 2001 Expected 2,455 1,203 1,000 1,200 95 97 95 95 Goal 3 To provide a high-quality monthly newsletter (Arizona Tax News) to our customers. (The number of subscribers should decline due to increases in use of Internet.) FY 1998 Actual Performance Measures Subprogram Mission: FY 1999 Actual Goal 2 To ensure that retailers of tobacco products are selling tax-paid tobacco products and are properly educated in the tobacco statutes. Performance Measures u TAX POLICY AND LEGAL SUPPORT Contact: Sharon Seedall, Chief Tax Policy Officer Phone: (602) 542-3572 A.R.S. 43-102, 42-111 FY 1998 Actual • Percent of information letters completed u FY 2000 Expected Goal 1 To timely respond to customer inquiries. Performance Measures Goal 1 To report to the Legislature on the effectiveness of legislatively mandated programs. Performance Measures ($ Thousands) Funding and FTE Amounts: • Tax News subscribers RVA.1.4 FY 1999 Actual 1,669 1,196 FY 2000 Expected FY 2001 Expected 1,000 800 SUBPROGRAM SUMMARY SPECIAL SUPPORT Contact: Lisa Cross, Special Support Executive Phone: (602) 542-3572 A.R.S. 43-102, 42-111 Subprogram Mission: To provide agency-wide support in the areas of Personnel, Affirmative Action and Employee Relations while improving employee morale and productivity to ensure quality customer service. Department of Revenue General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Description: 4 Financial Services and Special Taxes The program provides personnel, affirmative action and employee relations services. Employee relations services include several employee-related committees/activities such as the Employee Suggestion Committee, Special Support Committee, Community Awareness and Activities by Revenue Employees Committee (C.A.R.E.), Director's Advisory Committee (for non-supervisory and supervisory employees), and employee retreats. 4 Facilities and Records Management RVA.2.1 ADMINISTRATIVE/MANAGEMENT Contact: Lynette States, Assistant Director Phone: (602) 542-4643 A.R.S. 42-102, 42-111 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 338.4 0.0 0.0 0.0 343.6 0.0 0.0 0.0 352.0 0.0 0.0 0.0 Program Total 338.4 343.6 352.0 FTE Positions 8.0 8.0 8.0 Subprogram Mission: To oversee and coordinate the activities and operation of the entire Administrative Services Division. Subprogram Description: The Administration staff is responsible for ensuring that the division provides efficient, quality and courteous service to its customers. The staff is also responsible for ensuring all projects assigned to the division are completed within prescribed time frames. The subprogram also includes operating costs that cross program lines, such as rent, postage, printing of tax forms and general printing, telecommunications, Risk Management (insurance), and maintenance on office equipment. Subprogram Goals and Performance Measures: u Goal 1 To improve communication and maintain integrity within the agency through employee relations. Performance Measures • Affirmative action complaints received • Percent of complaints resolved internally RVA.2 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 41 38 40 40 97 100 85 85 PROGRAM SUMMARY ADMINISTRATIVE SERVICES Contact: Lynette States, Assistant Director Phone: (602) 542-4643 A.R.S. 42-102, 42-111 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 9,752.6 0.0 0.0 0.0 8,612.8 0.0 0.0 0.0 8,616.7 0.0 0.0 0.0 Program Total 9,752.6 8,612.8 8,616.7 FTE Positions 3.0 3.0 3.0 u To provide courteous, efficient and quality service to internal and external customers. • Percent of objectives met as scheduled The program provides internal operations support of the Department's programs including records management, facilities management, purchasing and the Comptroller's Office; administers the luxury tax, flight property tax and private car tax programs, and manages estate tax programs; provides locator services for unclaimed and escheated property owners; conducts audits of holders of unclaimed property and luxury taxpayers. u FY 1998 Actual 100 FY 1999 Actual 99 FY 2000 Expected FY 2001 Expected 100 100 Goal 2 To provide each employee with tools and working environment to perform their job with integrity, pride, and satisfaction. Performance Measures • DOR industrial injuries reported FY 1998 Actual 43 FY 1999 Actual 52 FY 2000 Expected FY 2001 Expected 25 25 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 11,794.2 1,245.0 0.0 10,765.1 1,339.7 0.0 10,808.3 1,346.3 0.0 Federal Funds 0.0 0.0 0.0 Program Total 13,039.2 12,104.8 12,154.6 FTE Positions 82.0 81.0 81.0 This Program Contains the Following Subprograms: General Government Goal 1 To establish objectives for the subprograms and provide on-going measures for each. Performance Measures Program Description: 4 Administrative/management ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: Program Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds SUBPROGRAM SUMMARY SUBPROGRAM SUMMARY RVA.2.2 FINANCIAL SERVICES AND SPECIAL TAXES Contact: Lynette States, Assistant Director Phone: (602) 542-4643 A.R.S. 42-102, 42-111 Subprogram Mission: To provide efficient, quality, and courteous accounting and purchasing services to our customers and to effectively and efficiently administer special taxes and unclaimed property. Subprogram Description: The subprogram maintains the financial accounting and reporting of Department of Revenue Page 133 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS processed tax receipts; administration of special taxes (luxury, private car and airline tax); collects and processes estate tax returns and reports; issues income tax certificates and letters of good standing for estates; manages Unclaimed Property; and provides payroll, expenditure tracking and payables and receivables management services. Purchasing oversees all contract and maintenance agreements in addition to purchasing all services, goods and supplies along with the printing of tax booklets and forms for the department. Special Taxes unit conducts audits of holders of unclaimed property and luxury taxpayers. records; and to provide efficient microfilming service to all customers. Subprogram Description: The subprogram maintains all DOR building facilities, telecommunications support services and the central supply storeroom; distributes supplies; maintains and provides access to the statutorily mandated archival files of department records and tax returns filed with DOR; microfilms income and corporate documents and records; and operates the warehouse. ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 788.9 0.0 0.0 0.0 802.9 0.0 0.0 0.0 816.0 0.0 0.0 0.0 2,721.9 Program Total 788.9 802.9 816.0 50.0 FTE Positions 27.0 28.0 28.0 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,252.7 1,245.0 0.0 0.0 1,349.4 1,339.7 0.0 0.0 1,375.6 1,346.3 0.0 0.0 Program Total 2,497.7 2,689.1 FTE Positions 52.0 50.0 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u u Goal 1 To ensure efficient collection and processing of estate taxes and returns. Performance Measures • Average days to process an estate tax FY 1998 Actual 74 FY 1999 Actual 103 FY 2000 Expected FY 2001 Expected 90 90 return or report u Goal 2 To continuously improve the quality of services we provide to Arizona taxpayers. Performance Measures • Average days to process unclaimed property claims • Average days to process a purchase requisition • Average days to process a deposit • Average days to process a refund warrant u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 47 63 60 60 3 3 3 3 1 1 1 1 2 3 4 4 Goal 3 To improve each taxpayer's ability to voluntarily comply with Arizona tax laws by providing clear and accurate information. Performance Measures • Number of unclaimed property audits completed • Average number of days to completed unclaimed property audits • Number of tobacco tax audits completed • Average number of days to complete FY 1998 Actual FY 1999 Actual FY 2001 Expected 26 21 50 75 67 63 60 60 5 10 25 25 120 120 90 90 SUBPROGRAM SUMMARY RVA.2.3 FACILITIES AND RECORDS MANAGEMENT Contact: Lynette States, Assistant Director Phone: (602) 542-4643 A.R.S. 42-102, 42-111 Performance Measures • Average days to complete requests for warehouse orders • Average days to fill all file pull requests from Library and Archives • Average days to fill file pull requests from warehouse • Individual tax documents (pages) filmed (in millions) • Corporate tax documents (pages) filmed • Percent of batches refilmed RVA.3 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1 2 5 5 2 2 2 2 1 1 2 2 1.93 1.63 2.50 2.37 70,823 119,491 190,000 195,000 1 1 1 1 PROGRAM SUMMARY INFORMATION TECHNOLOGY Contact: Sharon Wilson, Assistant Director Phone: (602) 542-3141 A.R.S. 42-102, 42-111, 42-133 FY 2000 Expected tobacco tax audits Goal 1 To continuously improve the quality of services we provide. Program Mission: To provide information technology services that support the strategic direction of the agency and comply with GITA standards. Program Description: Information Technology is responsible for planning, acquiring, installing, supporting and enhancing mainframe, desktop, LAN/WAN network, distributed and telecommunication hardware/software systems, and the safekeeping and integrity of user information and taxpayer data. Subprogram Mission: To effectively coordinate maintenance of all DOR facilities; to provide customers with a quality central supply service; to provide access to the statutorily mandated archival files of department Page 134 Department of Revenue General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 9,405.7 0.0 0.0 9,721.6 0.0 0.0 9,288.0 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 9,405.7 9,721.6 9,288.0 FTE Positions 121.0 123.0 123.0 The subprogram designs, acquires/develops, installs and supports all systems, software, and telecommunications for mainframe, PC's, LAN/WAN systems and applications. This program is responsible for processing, security and integrity of agency and divisional level information and taxpayer data. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 9,135.5 0.0 0.0 0.0 9,459.6 0.0 0.0 0.0 9,020.7 0.0 0.0 0.0 4 Administrative/management Program Total 9,135.5 9,459.6 9,020.7 4 Applications/operations Support and Planning FTE Positions 115.0 117.0 117.0 This Program Contains the Following Subprograms: Subprogram Goals and Performance Measures: RVA.3.1 SUBPROGRAM SUMMARY u ADMINISTRATIVE/MANAGEMENT Contact: Sharon Wilson, Assistant Director Phone: (602) 542-3141 A.R.S. 42-102, 42-111, 42-133 Performance Measures • Percent of time system is available (actual vs. planned up time) • Percent of user accounts established within 3 days of request Subprogram Mission: To provide leadership and support services to maximize divisional resources. u Subprogram Description: Administrative/Management provides planning, budgeting, and managerial oversight necessary to coordinate division activities, and oversee programs of the division to ensure that they have sufficient resources and that projects are completed as scheduled. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 270.2 0.0 0.0 0.0 262.0 0.0 0.0 0.0 267.3 0.0 0.0 0.0 Program Total 270.2 262.0 267.3 FTE Positions 6.0 6.0 6.0 • RFSs received/completed for program enhancements • RFSs received/completed for internally requested program changes • RFSs received/completed for legislative changes • RFSs received/completed for system problems Goal 1 To establish objectives for the subprograms and provide on-going measures for each. Performance Measures • Percent of objectives met as scheduled 100 FY 1999 Actual 99.5 FY 2000 Expected FY 2001 Expected 100 100 SUBPROGRAM SUMMARY RVA.3.2 APPLICATIONS/OPERATIONS SUPPORT AND PLANNING Contact: Sharon Wilson, Assistant Director Phone: (602) 542-3141 A.R.S. 42-102, 42-111, 42-133 Subprogram Mission: To provide efficient and accurate information technology services for our customer divisions which support their strategic direction. • Average days to complete DP 156 requests • DP 156 requests received | completed • Percent of time server is available (actual vs. planned up time for LAN) u FY 1999 Actual FY 2000 Expected FY 2001 Expected 99 99 99 99 100 100 100 100 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 43/58 56/29 150/100 150/100 6/9 2/2 50/20 50/20 18/17 18/12 50/41 50/41 194/166 123/75 250/161 225/145 Goal 3 To provide Information Technology customers with sufficient LAN/WAN PC connectivity, processing capabilities and desktop tools. Performance Measures FY 1998 Actual FY 1998 Actual Goal 2 To provide Information Technology customers with mainframe programming for development, enhancement and support of automated tax systems. (Request for Services (RFS) received to completed may not balance from year to year due to carry forward from prior year(s) and deleting of RFSs in any given year.) Performance Measures u Subprogram Goals and Performance Measures: u Goal 1 To maintain sufficient mainframe computer service levels for DOR customers' needs. FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 45 64 85 90 308/300 142/97 150/150 150/150 99.7 100 99.3 99.3 FY 2000 Expected FY 2001 Expected Goal 4 To bring all system and software into Y2K compliance by October 1999. Performance Measures • Percent of scheduled activity completed to upgrade LAN/WAN, operating systems, and hardware • Percent of scheduled activity completed to upgrade desktop software FY 1998 Actual FY 1999 Actual 100 100 100 NA 100 100 100 NA Subprogram Description: General Government Department of Revenue Page 135 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Percent of scheduled activity completed for yearly enhancements to Fed/State and on-line filing of individual and business income tax returns • Percent of scheduled activity completed to replace remittance system • Percent of scheduled activity completed to replace data entry system RVA.4 100 100 100 100 100 100 100 100 100 50 100 100 PROGRAM SUMMARY DATA MANAGEMENT ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 256.7 0.0 0.0 191.0 0.0 0.0 195.5 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 256.7 191.0 195.5 FTE Positions 3.0 3.0 3.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Subprogram Goals and Performance Measures: Contact: Karen Mortimer, Assistant Director Phone: (602) 542-3141 A.R.S. 42-102, 42-111, 42-133 u Program Mission: Goal 1 To establish objectives for the subprograms and provide on-going measures for each. FY 1998 Actual Performance Measures To perform timely and accurate processing of tax revenues for the state and tax refunds for Arizona taxpayers. • Percent of objectives met as scheduled 100 Program Description: RVA.4.2 Data Management is responsible for performing batch processing of tax documents, preparing remittances for deposit, entering information into various tax systems, generating tax refunds and receiving and dispersing mail for the agency. TAX PROCESSING Contact: Karen Mortimer, Assistant Director Phone: (602) 542-3141 A.R.S. 42-102, 42-111, 42-133 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds FY 2000 Estimate FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 100 SUBPROGRAM SUMMARY Subprogram Mission: FY 2001 Estimate 4,842.3 5,362.9 5,450.6 Other Appropriated Funds Other Non Appropriated Funds 0.0 0.0 0.0 0.0 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 4,842.3 5,362.9 5,450.6 FTE Positions 145.0 144.0 144.0 To process all incoming tax documents and associated revenues; and, process tax refunds and execute the mailing of tax documents to Arizona taxpayers in a timely and efficient manner. Subprogram Description: 4 Administrative/management Tax Processing is responsible for opening, editing and distributing taxpayer generated documents to processing units. The subprogram is also responsible for: ensuring department forms, documents and correspondence are prepared for mailing; providing in-house photocopying and courier service; preparing documents for entry into various automated tax systems; performing subsequent document error resolution and generating tax refunds and correction notices. 4 Tax Processing Funding and FTE Amounts: This Program Contains the Following Subprograms: RVA.4.1 SUBPROGRAM SUMMARY ADMINISTRATIVE/MANAGEMENT Contact: Karen Mortimer, Assistant Director Phone: (602) 542-3141 A.R.S. 42-102, 42-111, 42-133 Subprogram Mission: ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 4,585.6 0.0 0.0 0.0 5,171.9 0.0 0.0 0.0 5,255.1 0.0 0.0 0.0 Program Total 4,585.6 5,171.9 5,255.1 FTE Positions 142.0 141.0 141.0 To establish objectives for the subprograms and provide on-going measures for each. Subprogram Goals and Performance Measures: Subprogram Description: u The administrative staff is responsible for providing leadership and administrative services which support the activities of the Data Management division. Goal 1 To process all income tax returns and refunds within departmental time frames and guidelines with an efficiency level proportionate to available resources. Performance Measures • Average days to turnaround refunds • Number of income tax refunds processed (in millions) • Number of income tax returns processed per calendar year (in millions) Page 136 Department of Revenue FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 13.2 13.5 14.1 14.8 1.25 1.31 1.37 1.44 1.97 1.99 2.09 2.19 General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 To maximize the state's revenues by minimizing deposit turnaround times through the use of more efficient technology. FY 1998 Actual Performance Measures • Average turnaround days for deposits • Documents processed (in millions) (includes e-file) • Number of Electronic Funds Transfers (not same as E-file) u FY 1999 Actual FY 2000 Expected RVA.5.1 FY 2001 Expected 1.4 1.2 2.0 2.0 5.84 5.54 5.56 5.59 173,373 222,681 397,848 942,076 FY 1998 Actual • TPT documents processed (in millions) RVA.5 FY 1999 Actual 1.59 To provide effective administration, project management and coordination with other subprograms. To coordinate division activities and oversee programs of the division to ensure that they have sufficient resources and are completed timely. FY 2000 Expected FY 2001 Expected 1.29 1.19 1.40 Subprogram Mission: Subprogram Description: Goal 3 To efficiently process Transaction Privilege Tax (TPT) documents and remittances to ensure distribution to General Fund cities and counties. Performance Measures SUBPROGRAM SUMMARY ADMINISTRATIVE/MANAGEMENT Contact: Steve Partridge, Assistant Director Phone: (602) 542-3529 A.R.S. 42-104, 42-141 PROGRAM SUMMARY PROPERTY TAX Contact: Steve Partridge, Assistant Director Phone: (602) 542-3529 A.R.S. 42-104, 42-141 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 222.7 0.0 0.0 0.0 195.6 0.0 0.0 0.0 200.1 0.0 0.0 0.0 Program Total 222.7 195.6 200.1 FTE Positions 4.0 4.0 4.0 Program Mission: Subprogram Goals and Performance Measures: To ensure fair, accurate and uniform property valuations as prescribed by Arizona statutes. u Goal 1 To establish objectives for the subprograms and provide on-going measures for each. Program Description: The program exercises general supervision over county assessors to ensure that all property is uniformly valued for property tax purposes; prescribes guidelines for applying standard appraisal methods and techniques; performs and issues the results of sales ratio studies; prescribes forms to be used by county assessors; administers intergovernmental agreements with eleven counties to furnish data processing services; furnishes assistance to county assessors to assure uniform values; appraises all mines, utilities, railroads and telecommunications properties, and administers training and certification of county and department appraisers. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 2,981.9 0.0 0.0 3,543.9 0.0 3.0 3,394.7 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 2,981.9 3,546.9 3,394.7 FTE Positions 71.0 78.0 78.0 This Program Contains the Following Subprograms: 4 Administrative/management 4 Property Valuation 4 Assessment Standards and Equalization General Government FY 1998 Actual Performance Measures • Percent of objectives met as scheduled RVA.5.2 FY 1999 Actual 100 100 FY 2000 Expected FY 2001 Expected 100 100 SUBPROGRAM SUMMARY PROPERTY VALUATION Contact: Steve Partridge, Assistant Director Phone: (602) 542-3529 A.R.S. 42-104, 42-141 Subprogram Mission: To ensure fair, accurate and uniform property valuation as prescribed by Arizona statutes. Subprogram Description: The subprogram oversees and ensures application of uniform appraisal methods and techniques for Department of Revenue (DOR) staff and County Assessors; assists assessors in the appraisal of residential, commercial, industrial, and agricultural properties including personal property; researches valuation policy matters and drafts valuation guidelines; provides valuation workshops for County Assessors; conducts audits of personal property as needed; annually determines the full cash value of all utilities, railroads, airlines, mines and other complex or geographically dispersed properties and allocates such values to the appropriate taxing jurisdiction. Through the Central Information Services section, the Division administers intergovernmental agreements between 11 Arizona counties and coordinates the data processing requirements of county assessors and treasurers. Department of Revenue Page 137 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate FY 2001 Estimate 1,593.5 0.0 0.0 1,687.2 0.0 0.0 1,720.4 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 1,593.5 1,687.2 FTE Positions 37.0 37.0 General Funds Other Appropriated Funds Other Non Appropriated Funds ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 1,165.7 0.0 0.0 1,661.1 0.0 3.0 1,474.2 0.0 0.0 Federal Funds 0.0 0.0 0.0 1,720.4 Program Total 1,165.7 1,664.1 1,474.2 37.0 FTE Positions 30.0 37.0 37.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u u Goal 1 To ensure accurate, timely values of centrally valued properties (CVP) and to correctly distribute values among the various counties, cities, school districts, and other jurisdictions in which the properties are located. Performance Measures • CVP taxpayers valued • Corrections to allocated values after 8/31 u FY 1999 Actual • Sales Ratio: FY 2000 Expected FY 2001 Expected 814 852 861 879 3 7 5 5 • Guidelines drafted • County Assessor properties reviewed • Visits to County Assessor offices • Workshops conducted • Appraisal tools developed FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected • Analysis of property annexation resulting • Coefficient of Dispersion - Vacant Land 8 6 6 6 310 360 360 40 38 36 36 8 6 8 8 Performance Measures 7 3 2 2 • Appraisers certified at: Provisional Level • Appraisers certified at: Level 1 • Appraisers certified at: Level 2 FY 1998 Actual 1,040 FY 1999 Actual 912 FY 2000 Expected FY 2001 Expected 1,200 1,200 in adjusted tax distribution to taxing authorities u u To ensure that properties are equitably valued statewide. FY 2000 Expected FY 2001 Expected 74.9 79.2 77.0 77.0 80.8 80.9 78.0 78.0 70.3 79.2 70.0 70.0 11.5 10.6 13.0 13.0 33.4 33.0 28.0 28.0 31.8 27.7 30.0 30.0 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 60 53 60 60 28 30 40 40 23 18 30 30 Goal 3 To provide current information and appraisal methodology to appraisal staff and the public. FY 1998 Actual • Guidelines and updates issued Subprogram Mission: FY 1999 Actual Goal 2 To provide training and appraisal certification courses to county and state appraisal staff. Performance Measures SUBPROGRAM SUMMARY RVA.5.3 ASSESSMENT STANDARDS AND EQUALIZATION Contact: Steve Partridge, Assistant Director Phone: (602) 542-3529 A.R.S. 42-104, 42-141 RVA.6 FY 1999 Actual 8 8 FY 2000 Expected FY 2001 Expected 24 24 PROGRAM SUMMARY COMPLIANCE Contact: Richard Milanese, Assistant Director Phone: (602) 542-3432 A.R.S. 42-102, 42-111 Program Mission: Subprogram Description: The subprogram ensures that all property in the state is appraised for tax purposes at its full cash value; periodically performs studies to evaluate County Assessor's appraisal performance; annually develops mass appraisal models for residential properties in the state; reviews and screens sales information; compiles and updates appraisal manuals and guidelines annually; develops appraiser certification standards; provides appraiser certification program and field training to DOR and county assessors appraisal staff; provide construction cost system; and annually maintain and update the construction cost manual. Page 138 (Assessor's values divided by sales prices) - Residential • Sales Ratio: (Assessor's values divided by sales prices) - Commercial • Sales Ratio: (Assessor's values divided by sales prices) - Vacant Land • Coefficient of Dispersion (COD) (Measures of uniformity or consistency of sales ratio) - Residential • Coefficient of Dispersion - Commercial 125 Goal 3 To ensure compliance with county contractual agreements and all statutory responsibilities assigned. Performance Measures FY 1998 Actual Performance Measures Goal 2 To ensure fair and accurate values of locally assessed properties. Performance Measures u FY 1998 Actual Goal 1 To maintain fair and equal sales ratios statewide for each property type. To ensure compliance with Arizona tax laws and Department regulations and policies. Program Description: Compliance is responsible for collecting delinquent returns and accounts receivable and for license/registration compliance programs. In this role it manages the Accounts Receivable; uses collection tools such as phone and field contact, lien and levy filings and bankruptcy court actions; and uses on-site and computerized license compliance checks. Department of Revenue General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 7,816.0 0.0 0.0 8,286.4 0.0 0.0 8,474.7 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 7,816.0 8,286.4 8,474.7 FTE Positions 278.0 274.0 274.0 This Program Contains the Following Subprograms: COMPLIANCE AND RECEIVABLES Contact: Richard Milanese, Assistant Director Phone: (602) 542-3432 A.R.S. 42-102, 42-111 Subprogram Mission: To conduct on-site and electronic license checks to identify and then license unlicensed businesses; to secure delinquent business tax returns; to collect accounts receivable; and to ensure the accuracy and quality of accounts in the receivable system. Subprogram Description: 4 Administrative/management Performs activities to identify and license previously unlicensed businesses; secures the payment of delinquent taxes and filing of delinquent returns through contact with taxpayers; and maintains the automated accounts receivable system which interfaces with the automated systems for Licensing, Audit and Collections. 4 Compliance and Receivables RVA.6.1 SUBPROGRAM SUMMARY RVA.6.2 SUBPROGRAM SUMMARY ADMINISTRATIVE/MANAGEMENT Contact: Richard Milanese, Assistant Director Phone: (602) 542-3432 A.R.S. 42-102, 42-111 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 7,563.7 0.0 0.0 0.0 8,033.4 0.0 0.0 0.0 8,216.2 0.0 0.0 0.0 Subprogram Description: Program Total 7,563.7 8,033.4 8,216.2 Administrative/Management oversees project management of the various collections programs, efficiently coordinates support and reporting functions, and insures that programs undertaken are consistent with agency directives. FTE Positions 273.0 269.0 269.0 Subprogram Mission: To provide leadership and support services that enhance the division's activities. Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 252.3 0.0 0.0 0.0 253.0 0.0 0.0 0.0 258.5 0.0 0.0 0.0 Program Total 252.3 253.0 258.5 FTE Positions 5.0 5.0 5.0 • Customer satisfaction (scale of 1-5, 5 FY 1998 Actual 4.03 FY 1999 Actual 3.77 FY 2000 Expected FY 2001 Expected 4.00 4.00 being high) u • Percent of objectives met as scheduled FY 1998 Actual 92.3 FY 1999 Actual 94.0 days of assignment to a collector work list • Percent of offers in compromise closed within 60 days u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 92.6 84.3 90 90 55.4 49.7 80 80 Goal 2 To ensure business compliance with licensing requirements through careful monitoring of businesses' activity. RVA.7 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 6,221 4,848 5,000 5,000 282,702 204,606 230,000 230,000 PROGRAM SUMMARY TAXPAYER SUPPORT Contact: Marquetta White, Assistant Director Phone: (602) 542-2076 A.R.S. 42-102, 42-111, 42-104 Goal 2 To establish objectives for the subprograms and provide on-going measures for each. Performance Measures • Percent of taxpayers contacted within 30 • Compliance licenses issued • Compliance checks conducted Goal 1 To meet taxpayer expectations in our compliance efforts. Performance Measures Performance Measures Performance Measures Subprogram Goals and Performance Measures: u Goal 1 To fairly and efficiently manage accounts. FY 2000 Expected FY 2001 Expected 100 100 Program Mission: To meet the needs of each individual customer through tax education, information and assistance, in a manner that is fair, consistent, accurate, professional, timely and with the highest standards of integrity. The emphasis for the division is to be customer-friendly and to exceed the customer's expectations. Program Description: General Government Department of Revenue Page 139 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS The Taxpayer Support program provides taxpayers with education and general information concerning taxes administered by the Department; resolves taxpayer account problems and disputes; answers billing inquiries; reviews and evaluates penalty abatement requests; administers the debt setoff function; processes license applications for transaction privilege, withholding, use, tobacco, and bingo. It also provides cashiering and form distribution services, as well as the Department's outreach program through seminars and publications. FY 1998 Actual Performance Measures • Customer satisfaction level (survey scale FY 1999 Actual 4.51 FY 2000 Expected FY 2001 Expected 4.75 4.75 4.72 1-5) u Goal 2 To update and review policy and procedures on a regular basis. FY 1998 Actual Performance Measures • Number of procedures revised to existing FY 1999 Actual NA FY 2000 Expected NA FY 2001 Expected 6 4 policies and procedures ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 3,164.1 0.0 479.5 3,658.4 437.9 122.7 3,741.7 364.9 128.7 Federal Funds 0.0 0.0 0.0 Program Total 3,643.6 4,219.0 4,235.3 FTE Positions 117.0 121.0 121.0 This Program Contains the Following Subprograms: 4 Administrative/management 4 Taxpayer Services SUBPROGRAM SUMMARY ADMINISTRATIVE/MANAGEMENT Contact: Marquetta White, Assistant Director Phone: (602) 542-2076 A.R.S. 42-102, 42-111 Subprogram Mission: To provide administrators with the leadership and support they need to best serve our customers. To monitor the effectiveness of taxpayer service programs. Subprogram Description: The administrative staff is responsible for ensuring the division provides leadership and administrative services to support the sections toward the objective of achieving the best practices in delivering services to the taxpayer. The staff is also responsible for ensuring all projects assigned to the division are completed within prescribed time frames and according to agency policies. ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate FY 2001 Estimate 172.7 0.0 0.0 233.0 0.0 0.0 238.4 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 172.7 233.0 238.4 FTE Positions 3.0 5.0 5.0 Subprogram Goals and Performance Measures: u LICENSING Contact: Marquetta White, Assistant Director Phone: (602) 542-2076 A.R.S. 42-102, 42-111 Subprogram Mission: To ensure taxpayers are properly licensed to conduct business in Arizona, and all bingo operations are licensed and in compliance with State law and Department regulations. To provide efficient, quality and courteous service to customers. The License and Registration section processes license applications for transaction privilege, use and withholding taxes; sells luxury stamps for tobacco; registers tire sellers and retailers of contractors selling tax-exempt solar energy devices; administers DOR's bonding program; oversees the licensee database by continual collecting and updating of taxpayer records; provides assistance to the public through dissemination of general license information; distributes tax forms; cashiering services; and issues transaction privilege tax licenses for 75 contract cities. The Bingo section licenses bingo operations (except those on Indian reservations); ensures compliance with all prescribed statutes and rules, and provides assistance to the public through pertinent license information. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,065.2 0.0 12.9 0.0 1,260.2 0.0 20.2 0.0 1,289.8 0.0 20.2 0.0 Program Total 1,078.1 1,280.4 1,310.0 FTE Positions 39.0 41.0 41.0 Subprogram Goals and Performance Measures: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds SUBPROGRAM SUMMARY Subprogram Description: 4 Licensing RVA.7.1 RVA.7.2 u Goal 1 To process business tax licenses and updates in a timely manner. Performance Measures • Applications processed • Maintenance updates processed • Applications turnaround (days) • Maintenance updates turnaround (days) FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 46,606 42,968 45,000 46,000 120,129 107,888 110,000 115,000 4.8 4.4 3.0 3.0 4.0 4.9 5.0 5.1 Goal 1 To annually attain acceptable customer service levels as evidenced by aggregate customer survey scores of 4.2 or more. Page 140 Department of Revenue General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u • Internet site downloads (in thousands) Goal 2 To encourage voluntary compliance with Bingo tax laws. FY 1998 Actual Performance Measures • Average days to issue new licenses • Average days to issue renewals • Percent of bingo licensees currently filing FY 1999 Actual FY 2000 Expected u FY 2001 Expected 2.3 2.25 3 3 4.5 4.0 4 4 NA 78 79 80 NA 88 89 89.5 NA 92 92.5 93.0 in compliance - Class A • Percent of bingo licensees currently filing in compliance - Class B • Percent of bingo licensees currently filing in compliance - Class C FY 1998 Actual • Taxpayers served - Walk-ins • Taxpayers served - Correspondence • Taxpayers served - Telephone calls u Subprogram Description: Taxpayer Services provides general information concerning business and individual income taxes administered by the Department through telephone contact, tax tapes, correspondence and walk-in assistance. It resolves accounting problems, billing inquiries and disputes; responds to requests for abatement of penalties in non-audit cases; administers outreach education program for tax practitioners; provides graphics support and information services through publications. It also coordinates the Department's speaker's bureau, and in conjunction with the Internal Revenue Service and State universities, offers tax seminars statewide. The Debt Setoff program is responsible for offsetting tax refunds to participating agencies, courts, and various department and branches of state government. u RVA.8 ($ Thousands) 1,926.2 0.0 466.6 0.0 2,165.2 437.9 102.5 0.0 2,213.5 364.9 108.5 0.0 Program Total 2,392.8 2,705.6 2,686.9 FTE Positions 75.0 75.0 75.0 Subprogram Goals and Performance Measures: Goal 1 To monitor the outreach/educational programs to enhance voluntary compliance. FY 1999 Actual FY 2000 Expected FY 2001 Expected 279 295 310 381 457 480 504 or speak in community venues Goal 2 To provide high quality information to the public via the Internet. • Internet site hits (in thousands) General Government 3,914 391,508 421,000 422,000 FY 1999 Actual 22.8 FY 2000 Expected FY 2001 Expected 16 16 FY 2000 Expected FY 2001 Expected 32 FY 1999 Actual 9,291 FY 1999 Actual 7,595 7,425 7,600 7,800 6,069 6,359 NA NA 640 404 NA NA FY 2000 Expected FY 2001 Expected FY 1999 Actual 1.8 1 1 1 PROGRAM SUMMARY Contact: Stephen B. Shiffrin, Assistant Director Phone: (602) 542-4542 A.R.S. 42-102, 42-111 Program Mission: To ensure compliance with Arizona tax laws and Department regulations and policies Program Description: Taxation is responsible for the Department's audit compliance programs in corporate and personal income, including resolution attempts, internal contests on taxpayer protests, and oversight at audit litigation. ($ Thousands) Funding and FTE Amounts: 207 FY 1998 Actual 33,400 382,073 TAXATION General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Performance Measures 33,300 participants FY 2001 Estimate u 23,600 34,888 FY 1998 Actual • Days to distribute match notifications to FY 2000 Estimate • Tax education seminars conducted • Outreach opportunities to assist taxpayers 23,700 21,408 Goal 6 To process debt setoff match notifications, agency/court responses and warrants within legislative time frames. Performance Measures FY 1999 Actual Performance Measures FY 2001 Expected 37,565 FY 1998 Actual • Cases reviewed • Cases - abatement approved • Cases - abatement denied To provide taxpayers with the most current tax information. FY 1998 Actual FY 2000 Expected Goal 5 To process and maintain all requests for penalty/interest abatements. Performance Measures Subprogram Mission: u FY 1999 Actual correspondence TAXPAYER SERVICES Contact: Marquetta White, Assistant Director Phone: (602) 542-2076 A.R.S. 42-102, 42-111 Funding and FTE Amounts: 1,894 26,191 FY 1998 Actual • Average number of days to turnaround SUBPROGRAM SUMMARY 1,578 Goal 4 To ensure prompt response to taxpayers written inquiries. Performance Measures RVA.7.3 1,315 Goal 3 To respond to all taxpayer inquiries. Performance Measures u 329 FY 2000 Expected FY 2001 Expected 11,150 13,380 FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds 5,906.2 0.0 0.0 FY 2000 Estimate 5,865.8 0.0 0.0 FY 2001 Estimate 5,999.4 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 5,906.2 5,865.8 5,999.4 FTE Positions 173.0 168.0 168.0 This Program Contains the Following Subprograms: 4 Administrative/management Department of Revenue Page 141 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS RVA.8.1 ($ Thousands) Funding and FTE Amounts: 4 Income Tax Audit FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 5,655.9 0.0 0.0 5,632.7 0.0 0.0 5,760.9 0.0 0.0 Federal Funds 0.0 0.0 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds SUBPROGRAM SUMMARY ADMINISTRATIVE/MANAGEMENT Contact: Stephen B. Shiffrin, Assistant Director Phone: (602) 542-4542 A.R.S. 42-102, 42-111 Program Total 5,655.9 5,632.7 5,760.9 Subprogram Mission: FTE Positions 169.0 164.0 164.0 To provide leadership and support services that enhance the division's activities Subprogram Goals and Performance Measures: u Subprogram Description: Administrative/Management oversees project management of various audit programs, efficiently coordinates support and reporting functions, and insures that programs undertaken are consistent with agency directives. Performance Measures FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 250.3 0.0 0.0 0.0 233.1 0.0 0.0 0.0 238.5 0.0 0.0 0.0 Program Total 250.3 233.1 238.5 FTE Positions 4.0 4.0 4.0 Performance Measures • Percent of objectives met as scheduled RVA.8.2 67 67 97.4 FY 2000 Expected FY 2001 Expected 96.8 97.0 98.6 Goal 2 To provide quality audit product to taxpayers. Performance Measures FY 1998 Actual • Customer satisfaction level (scale 1-5 ) Individual Tax Audit • Customer satisfaction level (% of favorable responses) - Corporate Tax Audit FY 1999 Actual FY 2000 Expected FY 2001 Expected 3.93 3.69 4.00 4.00 95 100 82 83 PROGRAM SUMMARY TRANSACTION PRIVILEGE TAX Goal 1 To establish objectives for the subprograms and provide on-going measures for each. FY 1999 Actual u RVA.9 Subprogram Goals and Performance Measures: FY 1998 Actual FY 1999 Actual of DOR revenues less audit sub-program impact/total revenue collected by department) FY 1999 Actual u FY 1998 Actual • Non-audit revenue to total revenue (ratio ($ Thousands) Funding and FTE Amounts: Goal 1 To increase the accuracy of tax returns filed by taxpayers. FY 2000 Expected FY 2001 Expected 80 100 Contact: Terry Trost, Assistant Director Phone: (602) 542-4656 A.R.S. 42-102, 42-111 Program Mission: Transaction Privilege and Use Tax Division represents the interest of the taxpayers of Arizona by promoting compliance with Arizona tax laws and Department of Revenue regulations and policies through the auditing of transaction privilege, use, and severance tax returns SUBPROGRAM SUMMARY INCOME TAX AUDIT Contact: Stephen B. Shiffrin, Assistant Director Phone: (602) 542-4542 A.R.S. 42-102, 42-111 Subprogram Mission: Program Description: To run an effective audit program which encourages taxpayers to file accurate returns. The program is responsible for ensuring compliance with the statutes and regulations set forth by the State of Arizona for businesses doing business in or with the state and oversees the cities program, issuance of refunds, processing of protested audits and quality control. Subprogram Description: The subprogram conducts field and office audits of income tax returns filed with the state. The subprogram also adjusts state income returns for impact of Internal Revenue Service audits and examines and corrects withholding tax returns. For FY1998 and FY 1999, this subprogram contains funding for the Federal Employee Retirement Contributions refund project. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 6,166.7 0.0 0.0 6,374.7 0.0 0.0 6,516.0 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 6,166.7 6,374.7 6,516.0 FTE Positions 161.0 165.0 165.0 This Program Contains the Following Subprograms: Page 142 Department of Revenue General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS 4 Administrative/management FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 5,927.1 0.0 0.0 6,100.6 0.0 0.0 6,235.7 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 5,927.1 6,100.6 6,235.7 FTE Positions 156.0 160.0 160.0 4 Transaction Privilege Tax Audit RVA.9.1 ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds SUBPROGRAM SUMMARY ADMINISTRATIVE/MANAGEMENT Contact: Terry Trost, Assistant Director Phone: (602) 542-4656 A.R.S. 42-102, 42-111 Subprogram Mission: Subprogram Goals and Performance Measures: To provide efficient and timely leadership in the audit programs and for staff management. u Goal 1 To provide quality, customer services that meet customer expectations. Subprogram Description: • Customer satisfaction level (survey scale u FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 239.6 0.0 0.0 0.0 274.1 0.0 0.0 0.0 280.3 0.0 0.0 0.0 Program Total 239.6 274.1 280.3 FTE Positions 5.0 5.0 5.0 NA 4.13 FY 2000 Expected FY 2001 Expected 4.72 4.75 1-5) ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 1998 Actual Performance Measures The subprogram oversees project management of the transaction privilege and use tax program and insures that programs and personnel actions undertaken are consistent with agency directives. Goal 2 To meet annual goal of number of audit units (% of goal). FY 1999 Actual FY 1998 Actual Performance Measures • Audit unit goal (in percent) u NA u u u u 97.1 FY 2000 Expected FY 2001 Expected 100 100 u Subprogram Goals and Performance Measures: u Goal 1 To identify common misunderstandings in the guidelines for filing of transaction privilege tax, and use this information to improve the instructions for filing to help reduce the amount of audit assessments for the taxpayers. Performance Measures • Suggestions submitted FY 1998 Actual NA FY 1999 Actual FY 2000 Expected 4 FY 2001 Expected 4 4 SUBPROGRAM SUMMARY RVA.9.2 TRANSACTION PRIVILEGE TAX AUDIT Contact: Terry Trost, Assistant Director Phone: (602) 542-4656 A.R.S. 42-102, 42-111 Subprogram Mission: To ensure fair and efficient assessments to the taxpayers while following statute and internal policy with regards to audits. Subprogram Description: The subprogram audits and assesses the taxpayers of Arizona in a fair and efficient manner, coordinates the administration and collection of transaction privilege tax for cities that have contracted with the Department, conducts accurate audits of refund claims for transaction privilege and use tax and cities. General Government Department of Revenue Page 143 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS SECRETARY OF STATE - DEPARTMENT OF STATE STA Betsey Bayless, Secretary of State Contact: Warren Whitney, Asst. Secretary of State (602) 542-4919 To receive and record filings from governmental bodies and the general public; to provide election services to counties and candidates for office; to coordinate the statewide voter registration; to register and certify business transactions; to publish the official acts of the state of Arizona including its chapter laws, rules and regulations; to appoint notaries public and to carry out these mandates in a manner compatible with the requirements and expectations of the constituencies the office serves. Agency Description: The Department of State was created by the Arizona Constitution and is headed by a publicly elected Secretary of State, who serves as Acting Governor in the absence of the Governor and succeeds the Governor should a vacancy occur. The Secretary of State is the keeper of the Great Seal of the State of Arizona. The Secretary of State's office receives and records various filings, including Uniform Commercial Code transactions, trademark and trade name registrations, limited partnership and limited liability partnership filings. The Secretary of State is also the "Chief State Election Officer who administers election functions, including canvass and certification of statewide elections; and coordinates statewide voter registration as pursuant to National Voter Registration Act of 1993. It is also responsible for registration of lobbyists and acceptance of periodic lobbyist filings and campaign finance filings; publishes all official acts of the State of Arizona including laws, the Arizona Administrative Code and the Arizona Administrative Register; appoints notaries public and applies apostilles to all international transactions. In accordance with A.R.S §§ 41-121 et seq.; 29-301 et seq.; 44-1271 et seq.; 44-1441 et seq.; 44-6551 et seq.; 47-9401 et seq.; 41-311 et seq.; 41-1001 et seq.; 16-101 et seq.; 19-101 et seq.; 38-541 et seq.; 41-1231 et seq.; 16-142 et seq.; and 16-112 et seq. ($ Thousands) FY 1999 Actual Ø ADMINISTRATION Ø BUSINESS SERVICES Ø PUBLIC SERVICES Ø ELECTION SERVICES FY 2000 Estimate FY 2001 Estimate 704.9 739.1 757.4 465.4 599.9 598.7 752.8 811.1 799.6 2,490.4 3,972.9 3,889.1 Capital Funds 0.0 0.0 0.0 Agency Total 4,413.5 6,123.0 6,044.8 Page 144 FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal Agency Mission: Agency Summary: ($ Thousands) Funding and FTE Summary: AGENCY SUMMARY FY 2000 Estimate FY 2001 Estimate 4,394.4 0.0 19.1 0.0 6,097.2 0.0 25.8 0.0 6,014.0 0.0 30.8 0.0 4,413.5 6,123.0 6,044.8 Capital Funds 0.0 0.0 0.0 Agency Total 4,413.5 6,123.0 6,044.8 FTE Positions 38.0 39.0 39.0 Agency Goals and Key Performance Measures: u Goal 1 To work with the Director of the Department of Motor Vehicles to permit the transfer of driver's license applications to allow voter registration in the conformity with the confidentiality requirements of the National Voter Registration Act 1993 in accordance to A.R.S. §16-142 and A.R.S. §16-112. Key Performance Measures •Implement progressive programs, in conjunction with the Motor Vehicle Division and Arizona's 15 County Recorders, to use electronic resources to clean up the voter registration rolls and re-register voters at their new addresses if the records show they have moved within Arizona. Percent of counties to coordinate • electronic resource project to receive information on felony convictions in the 15 Arizona counties and transmit that information to the County Recorders for use in maintaining of accurate voter registration rolls. u FY 1998 Baseline FY 1999 FY 2000 FY 2001 NA NA NA Baseline Baseline 50 100 Goal 2 To provide the public, business community and governmental bodies with printed materials and online information and service. Key Performance Measures •Percent of technology upgrade projects completed •Percent of forms provided on line for electronic filing by the public and the business community •Percent of transaction categories this office conducts •Percent of forms provided on-line service and expanded Web Site with forms available for download •Percent of all state agencies filing electronically to reduce the turnaround time for document filings •Percent of all state agencies filing rules electronically through the Internet. •Percent of printed materials accurately and expeditiously provided to the public Secretary of State - Department of State FY 1998 FY 1999 FY 2000 FY 2001 100 100 100 100 NA NA Baseline 50 25 100 100 100 NA NA 40 100 100 100 100 100 NA NA 100 100 100 100 100 100 General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS STA.1 filings for the general public and to register charities, telemarketers and fundraisers for charities. PROGRAM SUMMARY ADMINISTRATION FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Program Mission: To provide guidance, leadership and support to the staff of the Secretary of State's Office. Program Description: The Administration anticipates the increasing expectations of the public, candidates, elected officials, media and business community in order to provide timely and efficient filing and retrieval of information through advanced automation. The Administration provides technology support to all divisions. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 686.7 0.0 18.2 732.4 0.0 25.0 0.0 0.0 0.0 704.9 739.1 757.4 FTE Positions 9.0 9.0 9.0 Program Goals and Performance Measures: To lead and support the staff of the Office of the Secretary of State in carrying out its statutory obligations to file and retrieve information for the public. Performance Measures •Percent of forms available via Internet •Percent of Blue Book published on-line •Percent of people accessing on-line order forms for the Blue Books •Percent of people accessing the Arizona Administrative Register on-line •Percent of Arizona Administrative Code published on-line FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 0 50 75 100 0 0 100 100 NA NA Baseline 50 NA NA Baseline 50 65 90 100 598.7 0.0 0.0 0.0 0.0 0.0 465.4 599.9 598.7 FTE Positions 12.0 12.0 12.0 Goal 1 To improve customer protection and service through timely and accurate filings. FY 1998 Actual •Percent of documents returned in 48 hours Federal Funds Goal 1 599.9 0.0 0.0 Federal Funds Performance Measures Program Total u 465.4 0.0 0.0 FY 2001 Estimate Program Total u FY 2001 Estimate 719.1 0.0 20.0 FY 2000 Estimate Program Goals and Performance Measures: ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: Contact: Warren Whitney, Asst. Secretary of State Phone: (602) 542-4919 Constitution & A.R.S. § 41-121 et seq. 100 u Goal 2 FY 1999 Actual NA 60 FY 2000 Expected FY 2001 Expected 70 100 To provide public disclosure through easy, accessible information and public documents and online database search capabilities from our web site. FY 1998 Actual Performance Measures •Percent of conversion project of charitable organization information on-line •Percent of partnerships data converted from microfiche to electronic format •Percent of UCC - Microfiche converted to electronic format Percent of conversion project of Trade • name/Trademarks converted from microfiche to electronic format •Percent of conversion project of electronic filing for "Limited Telephone Solicitation Registration" on-line STA.3 FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 100 100 NA NA Baseline 50 NA 50 100 100 NA NA Baseline 50 NA NA 100 100 PROGRAM SUMMARY PUBLIC SERVICES Contact: Mimi Griffiths, Director Phone: (602) 542-0223 A.R.S. §§ 41-311 et seq.; 41-1001 et seq. Program Mission: STA.2 PROGRAM SUMMARY BUSINESS SERVICES Contact: Connie Copeland, Director Phone: (602) 542-5561 A.R.S. §§ 29-301 et seq.; 44-1271 et seq.; 44-1441 et seq. Program Mission: To support and provide resources to the business community through timely and accurate filings. To provide public information in an easy accessible format. Program Description: The Business Services Division exists to centralize statewide registration of trademarks, trade names, limited partnerships, and foreign limited partnerships; to perfect Uniform Commercial code General Government To provide public information, process applications, file agency rules and publish the Arizona Administrative Code and the Arizona Administrative Register, publish statutorily mandated and other informational publications and documents, serving the public efficiently and professionally. Program Description: The Public Services Division files and publishes quarterly the rules of the state's agencies in the Arizona Administrative Code, and weekly in the Arizona Administrative Register; publishes most of the documents for the Office of the Secretary of State including the State Constitution, the Residential and the Mobile Home Park Residential Landlord and Tenant Acts, the Arizona Notary Public Handbook, the legislative directory, the Arizona Blue Book and numerous other documents, pamphlets, booklets, etc.; reproduces for public distribution the Chapter Laws as passed by the legislature and signed by the Governor; files the notices of the Governor's Secretary of State - Department of State Page 145 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS appointments to the state's boards and commissions; commissions notaries public and certifies notarizations, rules, and laws. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds registration; review and certification of election equipment used by the counties; conducting logic and accuracy tests prior to each election on counties' vote counting devices; conducting a voter outreach program; providing information to the public on ballot measures through publication of the publicity pamphlet and town halls; and retrieval of filings for the public upon request. FY 2000 Estimate 751.9 0.0 0.9 FY 2001 Estimate 805.3 0.0 5.8 793.8 0.0 5.8 Federal Funds 0.0 0.0 0.0 Program Total 752.8 811.1 799.6 FTE Positions 10.0 10.0 10.0 Program Goals and Performance Measures: u Goal 1 To serve the public by providing printed materials accurately and expeditiously. Performance Measures •Number of Landlord-tenant Acts distributed •AZ Blue Books distributed •Number of pages printed per year per subscriber to the AZ Administrative Code (one set per supplement) (in thousands) •Rules filed u Goal 2 •Percent of brochures, booklets, and flyers completed in color printed in-house Goal 3 FY 1999 Actual FY 2000 Expected FY 2001 Expected 43,091 52,651 55,000 60,000 2,100 3,400 6,500 7,500 1,271.9 1,625.3 1,512.5 1,650.0 2,752 3,716 3,700 4,000 FY 1998 Actual FY 1999 Actual 5 FY 2000 Expected FY 2001 Expected 30 100 5 To allow agencies filing rules to do so electronically over the Internet. Performance Measures •Percent of agencies filing rules over the Goal 4 ($ Thousands) Funding and FTE Amounts: FY 1998 Actual FY 1999 Actual 0 FY 2000 Expected FY 2001 Expected 20 80 0 General Funds Other Appropriated Funds Other Non Appropriated Funds 2,490.4 0.0 0.0 Performance Measures •Number of notaries who renew over the Internet •Number of Notary applications processed STA.4 FY 1998 Actual FY 1999 Actual FY 2000 Expected NA NA 19,621 19,000 FY 2001 Expected NA Baseline 20,000 21,000 3,889.1 0.0 0.0 0.0 0.0 0.0 3,972.9 3,889.1 FTE Positions 7.0 8.0 8.0 Program Goals and Performance Measures: Goal 1 To increase the ability of the Secretary of State's Office to make information filed in the Office accessible to the public in electronic format and via Internet access. FY 1998 Actual •Percent of Campaign Committees using electronic filing Percent of campaign finance data available • for on-line retrieval •Percent of lobbyists using electronic filing FY 1999 Actual FY 2000 Expected FY 2001 Expected 40 50 75 100 100 100 100 100 NA NA Baseline •Percent of candidate's committees utilizing 75 80 50 100 100 diskette filing of campaign finance reports u Goal 2 To coordinate statewide voter registration as provided under the National Voter registration Act of 1993. FY 1998 Actual Performance Measures Contact: Jessica Funkhouser, Director Phone: (602) 542-6167 A.R.S. §§ 16-101 et seq.; 19-101 et seq.; 38-541 et seq. 3,972.9 0.0 0.0 2,490.4 PROGRAM SUMMARY ELECTION SERVICES FY 2001 Estimate Federal Funds Performance Measures To create a user-friendly database of notary public applications to enable the public to renew notary commissions over the Internet. FY 2000 Estimate Program Total u Internet u The Election Services Division complies with its statutory mandates by registering lobbyists and accepting their filings; accepting campaign finance filings; coordinating state responsibilities for voter registration under the National Voter Registration Act of 1993; receiving documents from and certifying for the ballot candidates for state office; canvassing and certifying the results of statewide elections; testing and certifying voting devices for use by counties; testing the logic and accuracy of counties' election equipment and training and certifying county election officials; certifying initiatives and referendums for the ballot; publishing and mailing the publicity pamphlet to every household with a registered voter; conducting Town Halls on ballot measures; creating and implementing a voter outreach program. All filings and data mentioned above are available for use and copying by the public. FY 1999 Actual To develop new brochures, booklets and other publications as mandated by law or requested by the public; to print them in-house as required with 3035% using the four-color process. Performance Measures u FY 1998 Actual Program Description: •To maintain the integrity of the voter FY 1999 Actual NA FY 2000 Expected NA Baseline FY 2001 Expected 100 registration rolls through the use of electronics and information provided by county offices and MVD (percent completed) Program Mission: To provide professional, courteous service in the administration of campaign finance and lobbyist laws; candidate and ballot filings; training and certification of county recorders and election officials; develop and implement coordination of statewide voter Page 146 Secretary of State - Department of State u u u u u u General Government 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY SENATE SNA Senator Brenda Burns, President of the Senate Contact: Rob Dalager, Director of Operations (602) 542-5418 Constitution Art. 4, Part 1, Section 1 Agency/Program Mission: To serve the Arizona constituency through policy development and enactment of legislation in support of the public health, safety and welfare. Agency/Program Description: The Arizona Senate consists of 30 elected members, one from each legislative district. Members are appointed to serve on Senate standing committees, as well as statutory and interim committees. They consider a variety of issues for the purpose of enacting legislation deemed necessary for the public interest. ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 5,922.7 0.0 0.0 0.0 7,366.9 0.0 0.0 0.0 7,461.2 0.0 0.0 0.0 5,922.7 7,366.9 7,461.2 Capital Funds 0.0 0.0 0.0 Agency Total 5,922.7 7,366.9 7,461.2 FTE Positions 0.0 0.0 0.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 To conduct legislative business in a timely manner. FY 1998 Actual Performance Measures •Days in regular session •Special sessions •Days in special sessions •Days to complete the budget u FY 1999 Actual FY 2000 Expected FY 2001 Expected 129 116 85 3 4 2 100 3 4 12 6 10 9 8 NA 4 Goal 2 To respond to constituents in a timely manner. FY 1998 Actual Performance Measures •Individuals assisted through the constituent General Government u u u FY 2000 Expected FY 2001 Expected 772 1,190 1,500 1,500 NA NA 85 90 services office •Percent of initial phone responses made within 48 hours (legislators and staff respond to hundreds of additional concerns that do not go through the Constituent Services Office u FY 1999 Actual u u Senate Page 147 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY STATE BOARD OF TAX APPEALS TXA Ruben M. Medina, Executive Director Contact: Ruben M. Medina, Executive Director (602) 528-3966 A.R.S. 42-1252 Agency/Program Mission: To provide an independent appeals process for taxpayers with adverse decisions from the Department of Revenue and Office of Administrative Hearings, and to resolve jurisdictional disputes between municipalities regarding the imposition of transaction privilege and use taxes. Agency/Program Description: The State Board of Tax Appeals hears and decides appeals filed by taxpayers and Arizona municipalities concerning income, transaction privilege, use, luxury, and estate taxes. ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 286.3 0.0 0.0 0.0 301.9 0.0 0.0 0.0 309.2 0.0 0.0 0.0 286.3 301.9 309.2 Capital Funds 0.0 0.0 0.0 Agency Total 286.3 301.9 309.2 FTE Positions 4.5 5.0 5.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 To receive and process tax appeals expeditiously to prevent any delays in the appeals process. FY 1998 Actual Performance Measures •Tax appeals caseload processing •Tax appeals resolved •Backlog requiring written decision •Number of months to process appeal u Page 148 u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 412 309 350 375 138 123 125 130 29 22 20 20 10.5 8.5 7.5 7.5 u u State Board of Tax Appeals General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures •Economic impact for AZ economy OFFICE OF TOURISM Mark McDermott, Director Contact: Robert E. McCracken Jr., Dir of Bus. Affairs (602) 248-1493 TOA Agency Mission: To expand the volume of tourism activity and related expenditures in the state in order to enhance the economy, the stability of the work force, and the standard of living for all Arizonans. Agency Description: The Office of Tourism (AOT) employs a marketing and customerservice orientation in performing its statutory duties as follows: planning and developing a comprehensive national and international marketing plan that includes advertising campaigns; travel sales and marketing programs; media and public communications; promoting and developing tourism-related business in Arizona; undertaking research to guide tourism development plans for the state and to establish the Office as a central clearinghouse for tourism-related data; and providing information and assistance as needed by citizens, business enterprises, industry organizations, and governmental agencies on matters related to the mission of the Office. ($ Thousands) Agency Summary: FY 1999 Actual Ø TOURISM PROMOTION DEVELOPMENT Ø TOURISM AND FUNDS SHARING FY 2000 Estimate FY 2001 Estimate 6,418.8 6,425.9 6,425.9 789.6 790.0 790.0 326.2 332.8 338.3 1,281.4 1,300.6 1,321.0 Capital Funds 0.0 0.0 0.0 Agency Total 8,816.0 8,849.3 8,875.2 CENTER Ø WELCOME OPERATIONS Ø BUSINESS ADMINISTRATION ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 8,805.3 0.0 10.7 0.0 8,849.3 0.0 0.0 0.0 8,875.2 0.0 0.0 0.0 8,816.0 8,849.3 8,875.2 Capital Funds 0.0 0.0 0.0 Agency Total 8,816.0 8,849.3 8,875.2 FTE Positions 22.0 23.0 23.0 Operating Funds Subtotal Agency Goals and Key Performance Measures: u Goal 1 To stimulate significant economic impact and track AOT's contribution to the travel and tourism sectors of the Arizona economy. General Government related to AOT efforts in media advertising and direct mail marketing (in thousands) •Economic impact per $1 expended by AOT in media advertising and direct mail marketing •Tax revenues for AZ related to AOT efforts in media advertising and direct mail marketing (in thousands) •Economic development for AZ economy related to AOT operation of Lupton Welcome Center (in thousands) •Economic impact per $1 expended by AOT in efforts at the Lupton Welcome Center •Tax revenues for AZ related to AOT efforts at the Welcome Center at Lupton (in thousands) u FY 1998 FY 1999 FY 2000 FY 2001 193,000 209,000 255,000 255,000 42.42 41.37 51.70 51.70 7,100 7,700 9,400 9,400 2,100 2,100 2,200 2,200 6.54 6.41 6.61 6.50 78 78 81 81 Goal 2 To leverage AOT's budget through contributions by the Arizona travel and tourism industry to participate in the Office's marketing initiatives. Key Performance Measures •Value of media advertising placed cooperatively by the travel and tourism industry in support of AOT's placements for every $1 of media advertising costs incurred by AOT •Value of media familiarization tour services contributed for every $1 of such costs incurred by AOT Contributions from travel and • tourism industry participants in AOT sponsored trade initiatives for every $1 of such costs incurred by AOT •Contributions by the travel and tourism industry for every $1 of such costs incurred by AOT in the Tourism Development and Funds Sharing Program Value of dollars contributed by travel • and tourism industry in support of AOT marketing initiatives (in thousands) TOA.1 FY 1998 FY 1999 FY 2000 FY 2001 0.52 0.74 0.60 0.60 3.60 3.00 2.00 2.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 2,239.5 3,136.4 3,234.1 3,234.1 PROGRAM SUMMARY TOURISM PROMOTION Contact: Gary A. Vrabel, Dir of Marketing Phone: (602) 248-1510 A.R.S. 41-2302, 41-2305 Program Mission: To coordinate all of AOT's primary marketing efforts (i.e. advertising, travel counseling and direct mailings, media communications, trade marketing, and market research) to ensure the maximum impact in motivating targeted traveler segments to visit Arizona. Program Description: The program integrates the activities of the subprograms in order to maximize their individual effects by coordinating maketing efforts Office of Tourism Page 149 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Advertising cost per inquiry for Arizona that stimulate consumer demand (e.g advertising, media communications, etc.) with marketing efforts that facilitate the supply of available Arizona travel product in consumer marketing channels. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 6,408.1 0.0 10.7 6,425.9 0.0 0.0 6,425.9 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 6,418.8 6,425.9 6,425.9 FTE Positions 10.8 11.8 11.8 This Program Contains the Following Subprograms: 4 Media Advertising 4 Travel Counseling and Direct Marketing travel planning materials • Inquiries for Arizona travel planning materials (in thousands) • Inquiries leading to Arizona travel parties within a year (in thousands) • Average incremental expenditure by travel party receiving AOTmaterials over average expenditure by all AZ travel parties • Economic impact for Arizona economy related to AOT efforts in media advertising and direct mail marketing (in thousands) • Tax revenues for the State of Arizona stimulated by AOT efforts (in thousands) 4.91 5.83 6.00 6.00 562.7 571.6 600.0 600.0 242.0 246.0 300.0 300.0 800 850 850 850 193,000 209,000 255,000 255,000 7,100 7,700 9,400 9,400 SUBPROGRAM SUMMARY TOA.1.2 TRAVEL COUNSELING AND DIRECT MARKETING Contact: Kathy Dahnk, Dir of Visitor Services Phone: (602) 248-1500 A.R.S. 41-2302, 41-2305 Subprogram Mission: 4 Trade Marketing To convert awareness generated by the Domestic Media Advertising program into interest and motivation to travel to Arizona. 4 Media Promotion and Communications 4 Research and Data Repository Subprogram Description: TOA.1.1 This subprogram responds in a customer service oriented manner to inquiries for travel planning assistance and direct mail travel planning materials aimed at encouraging new and repeat travelers to spend more time in Arizona. Travel planning materials include The Arizona Journeys (state travel guide), the Accommodations Guide, the Visitor Map and destination brochures. SUBPROGRAM SUMMARY MEDIA ADVERTISING Contact: Lisa Maksym Schmidt, Dir of Advertising Phone: (602) 248-1494 A.R.S. 41-2302, 41-2305 Subprogram Mission: Subprogram Description: This subprogram provides a comprehensive program of paid media placements (e.g., television, print, etc.) in targeted markets to promote Arizona as a travel destination. The program researches and tracks advertising efforts to ensure that the advertising program is targeted, effective and progressive. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 3,616.8 0.0 10.7 3,731.9 0.0 0.0 3,731.9 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 3,627.5 3,731.9 3,731.9 FTE Positions 2.0 2.0 2.0 Subprogram Goals and Performance Measures: u Goal 1 To shape a positive image of Arizona which affirmatively motivates travelers to experience the diversity of the state. Performance Measures Page 150 FY 1998 Actual FY 1999 Actual FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,421.5 0.0 0.0 0.0 1,200.0 0.0 0.0 0.0 1,200.0 0.0 0.0 0.0 Program Total 1,421.5 1,200.0 1,200.0 FTE Positions 1.0 1.0 1.0 Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds ($ Thousands) Funding and FTE Amounts: To create awareness of Arizona as well as stimulate interest and motivation levels of travelers in key target markets, demographic groups, geographic regions, and interest categories regarding travel to and throughout Arizona. FY 2000 Expected FY 2001 Expected Goal 1 To efficiently and effectively assist travelers in making plans to visit Arizona by providing compelling information to induce extended length of stay throughout the state. FY 1998 Actual Performance Measures • Percent of toll-free calls abandoned per 100 toll free calls received • Percent of travel kits received within the time frame indicated to the caller • Percent of callers expressing satisfaction with information in travel kits TOA.1.3 FY 1999 Actual FY 2000 Expected FY 2001 Expected .5 .5 5 5 99 99 95 95 99 99 95 95 SUBPROGRAM SUMMARY TRADE MARKETING Contact: Don Prince, Dir of Travel Industry Marketing Phone: (602) 248-1487 A.R.S. 41-2302, 41-2305 Office of Tourism General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To direct and coordinate Arizona's public and private sector tourism entities in an effort to inform and motivate travel agents, tour operators, and air and ground transportation companies regarding opportunities to create and market individual and group tour packages for vacations throughout Arizona. Subprogram Description: This subprogram includes participation in trade shows and trade marketing organizations in order to identify tour operators needs for new or expanded Arizona travel products and to educate operators on the range and extent of destinations and attractions in Arizona. The program provides direct assistance to tour operators to facilitate the development and promotion of pre-packaged tours for groups and individual travelers. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 891.0 0.0 0.0 0.0 800.0 0.0 0.0 0.0 800.0 0.0 0.0 0.0 Program Total 891.0 800.0 800.0 FTE Positions 4.0 4.0 4.0 FY 2001 Estimate 286.0 0.0 0.0 500.0 0.0 0.0 500.0 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 286.0 500.0 500.0 FTE Positions 3.5 3.5 3.5 General Funds Other Appropriated Funds Other Non Appropriated Funds u Goal 1 To develop extensive media contacts and foster relationships between representatives of print and broadcast media and Arizona tourism partners to stimulate positive media coverage for Arizona destinations. FY 1998 Actual 1.2 FY 1999 Actual 1.0 • Dollar value of Familiarization Tour services contributed for every $1 of such costs incurred by AOT • Value of media coverage generated by AOT's efforts for every $1 expended on media promotions TOA.1.5 FY 1999 Actual FY 2000 Expected FY 2001 Expected 3.60 3.00 2.00 2.00 24.20 17.10 15.00 15.00 SUBPROGRAM SUMMARY RESEARCH AND DATA REPOSITORY Contact: Robert McCracken, Dir of Business Affairs Phone: (602) 248-1493 A.R.S. 41-2302, 41-2305 Subprogram Mission: FY 2000 Expected FY 2001 Expected 1.0 1.0 SUBPROGRAM SUMMARY TOA.1.4 MEDIA PROMOTION AND COMMUNICATIONS Contact: Leia James, Dir of Communications Phone: (602) 248-1505 A.R.S. 41-2302, 41-2305 FY 1998 Actual Performance Measures Goal 1 To create a well-informed travel industry (i.e. agents, operators, and wholesalers) that actively promotes Arizona to domestic and international tourists and travelers. • Dollars contributed from participants in AOT trade initiatives for every $1 of such costs incurred by AOT. FY 2000 Estimate Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: Performance Measures FY 1999 Actual ($ Thousands) Funding and FTE Amounts: u ($ Thousands) Funding and FTE Amounts: Subprogram Mission: To provide relevant and credible information to the tourism industry, governmental policy makers, and the public concerning the status of the tourism related sectors of the economy (e.g. economic impact generated, governmental revenue collected, and residents employed) and the impact of AOT's programs on those sectors of the Arizona economy. Subprogram Description: To generate positive media coverage of Arizona (e.g. printed articles and broadcast features on travel destinations and tourism attractions) in an effort to increase public interest in the state and enhance Arizona's overall image as a premier tourist destination. This subprogram acquires, analyzes, and communicates results from research to enhance AOT's marketing efforts, monitor performance of the tourism sectors of the economy, track AOT's contribution to the performance of Arizona's economy, and to act as the central clearinghouse and data repository for Arizona tourism research information. Additionally, this subprogram evaluates emerging marketing and communication channels (e.g. web sites, e-mail, direct marketing, etc.) to identify more effective or efficient means of executing the marketing plan for the tourism promotion programs. Subprogram Description: Funding and FTE Amounts: Subprogram Mission: This subprogram develops media publicity for Arizona (i.e. magazine and newspaper articles and broadcast programs) domestically and internationally to leverage AOT's advertising campaign, to increase public awareness and interest in the state, and to position Arizona's image as a premier year-round tourism destination. Activities include assisting key media contacts, conducting publicity development missions, coordinating media tours throughout the state and serving as a central resource for instate tourism promoters. ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 192.8 194.0 194.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 192.8 194.0 194.0 FTE Positions 0.3 1.3 1.3 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u General Government Office of Tourism Goal 1 To respond in a timely manner to requests for Page 151 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS information from the tourism industry, governmental policy makers, and the public with relevant and credible tourism research. Performance Measures • Number of responses to requests for information from the AOT/NAU tourism library • Personnel cost per response to information request TOA.2 FY 1998 Actual FY 1999 Actual extend their stay in the state and generate additional tourismrelated expenditures. Program Description: FY 2000 Expected FY 2001 Expected 377 309 350 350 29 36 31 20 PROGRAM SUMMARY TOURISM DEVELOPMENT AND FUNDS SHARING Contact: Gary A. Vrabel, Dir of Marketing Phone: (602) 248-1510 A.R.S. 41-2302, 41-2305 The Welcome Center at Lupton enhances the traveling public's perception and experience of Arizona as a travel destination by providing a positive first image of the state to visitors entering the state through the Interstate 40-West gateway. The Welcome Center provides AOT the opportunity to offer up-to-date travel information, personalized assistance, and welcoming customer service in an effort to influence tourists activities, length of stay, and expenditures. The Welcome Center also coordinates with Arizona communities and state designated local Visitor Centers to standardize operating procedures, ensure availability of statewide materials, and coordinate and communicate the development of new travel product throughout Arizona. FY 1999 Actual Program Mission: To create a cooperative, image-consistent campaign of statewide tourism marketing promotions through developmental assistance and financial support of local tourism efforts. General Funds Other Appropriated Funds Other Non Appropriated Funds Program Description: The program assists Arizona communities, regions and non-profit entities in the development and promotion of their travel destinations and tourism attractions. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 790.0 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 789.6 790.0 790.0 FTE Positions 1.0 1.0 1.0 Program Goals and Performance Measures: To induce both out-of-state and intra-state travelers to spend more time in Arizona and increase their travel related expenditures. •Awareness demonstrated through applications for available program funds (in thousands) Community satisfaction with development • programs (on a scale of 1 to 5) TOA.3 FY 1998 Actual FY 1999 Actual 1,390 1,350 FY 2000 Expected FY 2001 Expected 1,400 1,400 332.8 0.0 0.0 338.3 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 326.2 332.8 338.3 FTE Positions 4.0 4.0 4.0 Goal 1 To increase the level of their tourism related expenditures throughout Arizona. Performance Measures •Number of visitors stopping for information or materials at the Lupton welcome center (in thousands) •Ratio of total program costs to each visitor to the Lupton Welcome Center •Average incremental expenditure related to Welcome Center visits and materials •Economic development throughout Arizona related to Welcome Center efforts (in thousands) •Tax revenues for AZ stimulated by AOT efforts at the Welcome Center at Lupton (in thousands) TOA.4 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 101.3 103.2 107.0 110.0 3.17 3.17 3.11 3.07 20.45 20.45 20.45 20.45 2,100 2,100 2,200 2,200 78.0 78.0 81.0 81.0 PROGRAM SUMMARY BUSINESS ADMINISTRATION 3.5 3.6 3.6 3.7 PROGRAM SUMMARY Contact: Robert E. McCracken Jr., Dir of Business Affairs Phone: (602) 248-1493 A.R.S. 41-2302, 41-2305 Program Mission: WELCOME CENTER OPERATIONS To provide effective support of all Arizona Office of Tourism (AOT) functions through development and maintenance of efficient, comprehensive, and innovative management information systems. Contact: Kathy Dahnk, Dir of Visitor Services Phone: (602) 248-1500 A.R.S. 41-2302, 41-2305 Program Description: Program Mission: To manage the Arizona Office of Tourism (AOT) welcome center operations at Lupton, AZ to stimulate visitors to the center to Page 152 326.2 0.0 0.0 u FY 2001 Estimate 790.0 0.0 0.0 Performance Measures FY 2001 Estimate Program Goals and Performance Measures: 789.6 0.0 0.0 Goal 1 FY 2000 Estimate ($ Thousands) Funding and FTE Amounts: u ($ Thousands) Funding and FTE Amounts: Business administration includes the Agency Director and his administrative assistant and supports the leadership and policy making duties of the Director's office. The program is responsible for the budget cycle including research, strategic planning, budget Office of Tourism General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS request, financial administration, and performance measurement. Responsibility for the function includes obtaining, enhancing and sustaining all office resources including information systems (e.g. accounting and computerized information systems), office facilities, strategic technology (e.g. computer networks, world wide web sites, etc.) and human resources. The program acts as the primary resource for intergovernmental information disclosure as well as ensuring statutory and regulatory compliance for the agency. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 1,281.4 0.0 0.0 FY 2001 Estimate 1,300.6 0.0 0.0 1,321.0 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 1,281.4 1,300.6 1,321.0 FTE Positions 6.2 6.2 6.2 Program Goals and Performance Measures: u Goal 1 To ensure the efficient, timely, and accurate administration of AOT's financial and business affairs. FY 1998 Actual Performance Measures •Average number of days to process vendor payables •Average number of days to process employee travel claims u General Government u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 6 9 10 10 6 9 10 10 u Office of Tourism Page 153 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY STATE TREASURER TRA Carol Springer, State Treasurer Contact: Richard J. Petrenka, Deputy State Treasurer (602) 542-1448 The following three duties comprise the nucleus of the Treasurer's banking services: 1) to receive and keep custody over all monies belonging to the state not required to be kept by some other person; 2) to pay warrants of the Department of Administration; and 3) to keep an account of all monies received and disbursed. The Treasurer's investment duties include the authority to invest operating monies, trust monies, and a local government investment pool. FY 1999 Actual To provide banking, custody and investment services for all state agencies and public entities in a timely, prudent, and cost-effective manner. Agency Description: The primary responsibilities of the elected State Treasurer are to receive and keep custody over all monies belonging to the state that are not required to be kept by some other entity; to pay warrants of the Department of Administration; and to keep an account of all monies received and disbursed. The Office also invests state monies and operates the local government investment pool (LGIP) for public entities throughout the state. FY 1999 Actual FY 2000 Estimate AND Ø BANKING INVESTMENT SERVICES 2,083.6 OF THE PEACE Ø JUSTICE SALARIES-SLI 2,250.6 URBAN REVENUE SHARING - SLI 2,201.4 0.0 2,000.0 Capital Funds 0.0 0.0 0.0 Agency Total 4,334.2 5,095.1 7,369.4 FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 4,334.2 0.0 0.0 0.0 FY 2000 Estimate 5,095.1 0.0 0.0 0.0 0.0 0.0 2,201.4 2,244.2 FTE Positions 36.0 36.0 36.0 Program Goals and Performance Measures: u Goal 1 4,334.2 5,095.1 7,369.4 Capital Funds 0.0 0.0 0.0 Agency Total 4,334.2 5,095.1 7,369.4 FTE Positions 36.0 36.0 36.0 Operating Funds Subtotal securities •Book value of state agency pledged securities(in billions) •Non-sufficient funds (NSF) checks processed u Goal 2 •Ratio of yield of LGIP to S&P LGIP Index •Ratio of yield of LGIP - GOV to 3 month Treasury Bill •Ratio of yield of Endowment Pools to Salomon Big Bond Index •Market Capitalization weighting error on Standard & Poor's 500 Index Fund (percent) Goal 3 BANKING AND INVESTMENT SERVICES Contact: Richard J. Petrenka, Deputy State Treasurer Phone: (602) 542-1448 A.R.S. 35-312, et. seq., 41-172 Program Mission: To receipt, invest, and disburse public dollars in a manner that follows all applicable laws and professional standards. Page 154 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 48,458 51,202 54,000 56,000 1,200 822 1,300 1,000 2.944 3.007 3.100 3.100 10,121 9,811 10,000 10,000 To operate, in real-time, an investment tracking and portfolio management system that allows greater flexibility and enhances management as well as trade/position reporting. The result should be increased rates of return compared to our benchmarks. Performance Measures u PROGRAM SUMMARY Program Description: To receipt all funds and securities, as required by law; and, process these transactions in an accurate, timely manner that ensures safety, availability, and accountability of all assets entrusted with the office. •Deposits with the State Treasurer •Deposits/releases of state agency pledged FY 2001 Estimate 7,369.4 0.0 0.0 0.0 2,244.2 0.0 0.0 0.0 ($ Thousands) Funding and FTE Summary: 2,201.4 0.0 0.0 2,083.6 2,244.2 3,125.2 2,083.6 0.0 0.0 FY 2001 Estimate Federal Funds Performance Measures 2,893.7 FY 2000 Estimate Program Total FY 2001 Estimate 0.0 TRA.1 General Funds Other Appropriated Funds Other Non Appropriated Funds ($ Thousands) Agency Summary: Ø ($ Thousands) Funding and FTE Amounts: Agency Mission: FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1.08 1.09 1.10 1.11 1.07 1.07 1.08 1.09 1.12 1.08 1.09 1.10 NA NA 0.00 0.00 To disburse funds as required by law in a manner that ensures accuracy and timeliness, while maintaining adequate internal controls and auditable records. Performance Measures •Wire transfers in and out of the servicing bank •ACH transfers out of the servicing bank FY 1998 Actual FY 1999 Actual 26,136 22,651 FY 2000 Expected FY 2001 Expected 24,000 22,000 0 4,140 8,200 9,000 •Distributions to local governments (in 4.251 4.656 5.000 5.400 •Distributions to others (in billions) 1.222 1.249 1.275 .500 billions) State Treasurer General Government 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TRA.2 ($ Thousands) Funding and FTE Amounts: PROGRAM SUMMARY FY 1999 Actual JUSTICE OF THE PEACE SALARIES-SLI Contact: Richard J. Petrenka, Deputy State Treasurer Phone: (602) 542-1448 A.R.S. 22-117 0.0 0.0 0.0 0.0 0.0 0.0 2,000.0 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 0.0 0.0 2,000.0 FTE Positions 0.0 0.0 0.0 Program Description: Program Goals and Performance Measures: Per ARS 22-117,the State is responsible for paying a portion of the salaries and employee-related expenditures (ERE) for Justices of the Peace. The salaries are determined by a calculation of judicial productivity credits as defined in ARS 22-125, and Justice of the Peace salaries range from 25% to 70% of Superior Court Judge salaries. The State Treasurer reimburses the counties for the 40 % of the allowable costs. u Goal 1 To disburse funds as required by law. FY 1998 Actual Performance Measures •ACH Transfers to recipient cities and FY 1999 Actual 0 FY 2000 Expected 0 0 FY 2001 Expected 924 towns u u u u u u ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Program Mission: To reimburse the counties for the State's portion of justice of the peace salaries as required by law. FY 2000 Estimate FY 2000 Estimate FY 2001 Estimate 2,250.6 0.0 0.0 2,893.7 0.0 0.0 3,125.2 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 2,250.6 2,893.7 3,125.2 FTE Positions 0.0 0.0 0.0 Program Goals and Performance Measures: u Goal 1 To reimburse the counties for all accurate, valid claims as allowed by A.R.S. 22-117. Performance Measures •Claims processed TRA.3 FY 1998 Actual FY 1999 Actual 75 FY 2000 Expected FY 2001 Expected 75 75 75 PROGRAM SUMMARY URBAN REVENUE SHARING - SLI Contact: Richard J. Petrenka, Deputy State Treasurer Phone: (602) 542-1448 Laws 1999, Ch. 325 Program Mission: To disburse funds to cities and towns as prescribed by law. Program Description: Two million dollars was appropriated for FY 2001from the General Fund to the State Treasurer for distribution to cities and towns having populations not exceeding 60,000 persons according to the most recent United States decennial census or special census. The Treasurer shall pay the appropriated monies in twelve equal monthly installments to the qualifying cities and towns in the proportion that the population of each qualifying city or town bears to the population of all qualifying cities and towns. General Government State Treasurer Page 155 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY COMMISSION ON UNIFORM STATE LAWS ULA James M. Bush, Commissioner Contact: Edward F. Lowry, Jr., Attorney (602) 241-9600 A.R.S. 41-1306 Agency/Program Mission: To establish and maintain uniformity in state laws. Agency/Program Description: The Arizona Commission on Uniform State Laws investigates subjects concerning which uniform legislation throughout the United States is desirable and works with like commissions in other states. The commissioners are, by virtue of their appointment, also members of the National Conference on Commissioners on Uniform State Laws and work in committees with commissioners from other states in drafting legislation where uniformity is desirable. It recommends to the Governor and Legislature such proposed uniform laws promulgated by the National Conference as are deemed appropriate for Arizona. ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 32.8 0.0 0.0 Federal Funds FY 2001 Estimate 34.8 0.0 0.0 35.9 0.0 0.0 0.0 0.0 0.0 32.8 34.8 35.9 Capital Funds 0.0 0.0 0.0 Agency Total 32.8 34.8 35.9 FTE Positions 0.0 0.0 0.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 To represent Arizona's interests in uniform state laws. FY 1998 Actual Performance Measures •Committees staffed •Uniform laws introduced in Arizona •Uniform laws enacted in Arizona •Acts approved and adopted by Conference u Page 156 u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 7 7 6 NA 4 4 4 NA 1 3 3 NA 6 5 4 u Commission on Uniform State Laws General Government Health & Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Summary: AGENCY SUMMARY FY 1999 Actual AHCCCS HCA Phyllis Biedess, Director Contact: Lynn Dunton, Assistant Director (602) 417-4534 Operating Funds Subtotal Agency Mission: Reaching across Arizona to provide comprehensive, quality health care for those in need. Agency Description: The Arizona Health Care Cost Containment System (AHCCCS) program is a partnership that includes the State, its counties, the Federal Government, program contractors and health plans from the public and private sector, and AHCCCS members. At the state level, the program is administered by the Arizona Health Care Cost Containment System Administration. The Administration's basic responsibility is to plan, develop, implement, and administer a health care program for low income Arizonans, based on competitively bid prepaid capitated contracts designed to provide quality health care while containing costs. The Administration's main responsibilities are quality assurance of medical care, provider and plan oversight, and procurement of contract providers. The major medical programs are acute care, behavioral health services, and long term care. The Administration determines eligibility for the Arizona Long Term Care System, Children's Health Insurance Program (KidsCare), Qualified Medicare Beneficiaries, and for other SSI related Medical Assistance Only programs. Federal funding through Title XIX of the Social Security Act is provided to AHCCCS by the Health Care Financing Administration, which is under the Department of Health and Human Services. ($ Thousands) Agency Summary: FY 1999 Actual Ø ACUTE MEDICAL SERVICES (SLI) Ø COUNCIL ON Ø ADVISORY INDIAN HEALTH CARE LONG-TERM CARE FY 2000 Estimate FY 2001 Estimate 1,252,413.0 1,402,756.0 1,496,920.0 461,941.2 517,044.3 568,248.8 204.3 213.1 216.7 Capital Funds Agency Total Agency Total 103,372.9 107,626.8 109,024.4 0.0 0.0 0.0 1,817,931.4 2,027,639.8 2,174,410.2 0.0 0.0 0.0 1,817,931.4 2,027,639.8 2,174,410.2 2,332.7 2,407.5 2,424.5 Agency Goals and Key Performance Measures: u Goal 1 To focus on the need for AHCCCS to improve relations with communities, constituencies, special interest groups and the public at large. Key Performance Measures •Grievances received per 10,000 members •Member satisfaction: percent of choice exercised in moving from current health plan u Key Performance Measures •Percent of two year old children enrolled in AHCCCS who have received age appropriate immunizations •KidsCare enrollment •Premium Sharing Program enrollment •Percent of children receiving preventive well child care (EPSDT) •Percent of children receiving at least one annual dental visit FY 1999 FY 2000 FY 2001 NA 67.4 70 70 3.0 3.5 4.0 4.0 FY 1998 FY 1999 FY 2000 FY 2001 70 85 90 90 NA 18,167 35,100 37,500 NA 2,828 7,500 7,400 65 70 75 80 35 40 45 50 Goal 3 To continue to focus on emerging public policy in health care; its implications for the AHCCCS program and its impact on the AHCCCS desire for permanency. Key Performance Measures u FY 1998 Goal 2 To alter the existing AHCCCS medical care delivery system to accommodate new concepts in managed care and new as well as special populations, within the context of welfare reform. care within 6 weeks of enrollment •Percent of nursing facility residents who receive their influenza immunizations •Percent of children with access to primary care provider AHCCCS 1,817,931.4 2,027,639.8 2,174,410.2 FTE Positions •Percent of women initiating prenatal Health and Welfare FY 2001 Estimate 465,988.1 493,585.2 528,533.6 19,002.6 69,683.6 88,724.3 267,703.1 296,798.0 303,946.2 1,065,237.6 1,167,573.0 1,253,206.1 Capital Funds u (SLI) Ø ADMINISTRATION General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 1998 FY 1999 FY 2000 FY 2001 47.8 49 51 52 97 96 95 95 75.7 77.0 79.0 80.0 Goal 4 To improve AHCCCS' core business processes to prepare the agency to efficiently deal with fluctuations in Arizona's economy while still providing cost effective quality health care to those in need. Page 157 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1998 Key Performance Measures •Percent of claims electronically submitted •Percent of ALTCS applications processed timely u FY 1999 FY 2000 FY 2001 4 1931(b) Eligibility Family Assistance 30 50 55 60 4 Supplemental Security Income (ssi) 92 94 94 94 4 Sobra Women 4 Sobra Children Goal 5 To ensure our human resources are encouraged, developed, and provided opportunities for future growth creating a culture where people want to be innovative and make improvements. FY 1998 Key Performance Measures FY 1999 FY 2000 4 Medically Needy/medically Indigent 4 Eligible Assistance Children (eac) 4 Eligible Low-income Children (elic) FY 2001 •Percent of AHCCCS employees' with 78 78 85 85 •Percent of AHCCCS work force that 100 100 100 100 11.6 11.4 11.0 11.0 1 5 5 5 positive job satisfaction surpasses community labor force diversity demographics •Percent of AHCCCS' employee turnover •Quality recognition awards (AQA, SOE) submitted HCA.1 4 Federal Emergency Services 4 State Emergency Services 4 Medicare Premiums 4 Disproportionate Share Payments 4 Premium Sharing 4 Children's Health Insurance 4 Family Planning Services PROGRAM SUMMARY ACUTE MEDICAL SERVICES (SLI) 4 Adoption Subsidy/foster Care Contact: Lynn Dunton, Assistant Director Phone: (602) 417-4534 A.R.S. Title 36; Title XIX, SSA 4 Graduate Medical Education 4 Healthcare Group Program Mission: To provide quality health care to eligible populations through contracted health plans. Program Description: Health plans receive a monthly capitation payment to cover the full range of approved services for AHCCCS enrollees. In addition to capitation, health plans also receive funding to pay for certain services needed by members prior to enrollment in a health plan. AHCCCS also maintains some populations in a fee for service environment. The largest is the Native American population served by or through the Indian Health Service. Undocumented aliens, non qualified aliens and some qualified aliens who entered the country on or after August 22, 1996, are covered for emergency services only, with those services reimbursed on a fee-for-service basis. AHCCCS pays Medicare premiums for qualified low-income Medicare beneficiaries and special low-income Medicare beneficiaries, allowing for the federal Medicare program to serve as a source of payment for a share of AHCCCS costs . Disproportionate Share Hospital Payments provide supplementary payments to hospitals serving large numbers of low-income patients. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 403,586.2 19,002.6 122,047.6 421,122.8 69,683.6 142,210.0 440,670.5 88,724.3 146,531.0 Federal Funds 707,776.6 769,739.2 820,994.5 Program Total FTE Positions SUBPROGRAM SUMMARY HCA.1.1 1931(B) ELIGIBILITY FAMILY ASSISTANCE Contact: Diane Ross, Assistant Director Phone: (602) 417-4322 A.R.S. 36-2901.4(b) Subprogram Mission: To provide quality health care to families eligible for 1931(b) Medicaid for families with dependent children. Subprogram Description: When the Personal Responsibility and Work Opportunities Reconciliation Act was enacted, it delinked Medicaid benefits from the Aid To Families With Dependent Children (AFDC) cash assistance program. The Medicaid 1931 family coverage group was established to provide medical assistance to families who would have met the AFDC cash assistance eligibility criteria in place on July 1996, and the requirements in Section 1931 of the Social Security Act. This coverage category includes parents and their children under age 18; if 18 they must be students in a secondary school with the expectation of completing their education before they reach age 19; applicants who are in the last tri-mester of pregnancy and have no other children. When these persons become ineligible due to excess income from employment they qualify for up to twenty-four months of transitional medical assistance. If they become ineligible due to receipt of child support income, they qualify for four consecutive months of continued medical coverage. 1,252,413.0 1,402,756.0 1,496,920.0 76.0 142.0 159.0 This Program Contains the Following Subprograms: Page 158 AHCCCS Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 63,639.7 0.0 7,141.8 171,857.7 55,287.1 0.0 13,877.2 167,337.8 56,896.2 0.0 12,854.9 169,086.4 Program Total 242,639.2 236,502.1 238,837.5 FTE Positions 0.0 0.0 0.0 HCA.1.3 SUBPROGRAM SUMMARY SOBRA WOMEN Contact: Lynn Dunton, Assistant Director Phone: (602) 417-4534 A.R.S. 36-2901 Subprogram Mission: To provide comprehensive quality health care to eligible pregnant women. Subprogram Goals and Performance Measures: Subprogram Description: u Under the provisions of the federal Sixth Omnibus Budget Reconciliation Act (SOBRA), the state provides care to pregnant women, whose family income does not exceed specified percentages of the Federal Poverty Level (FPL). Percentages of the FPL are specified in SOBRA, Title XIX and A.R.S. 36-2901. Based on changes included in the Omnibus Budget Reconciliation Act of 1989, the federal government currently requires states to provide care to pregnant women and their infants (under 1 year old) whose family income does not exceed 140 percent of the Federal Poverty Level ($23,388 for a family of four in FY 2000). AHCCCS commonly refers to these individuals as "SOBRA Women and Infants", after the Sixth Omnibus Budget Reconciliation Act took effect in 1987. DES determines eligibility for this program. The federal government also allows states the option to increase the income limit to 185 percent of the Federal Poverty Level. Goal 1 To ensure the management and delivery of quality acute care services are provided to AHCCCS members. Performance Measures FY 1998 Actual • 1931 (b) Eligibility Family Assistance 104,813 FY 1999 Actual 82,951 FY 2000 Expected FY 2001 Expected 103,688 104,000 monthly enrollment SUBPROGRAM SUMMARY HCA.1.2 SUPPLEMENTAL SECURITY INCOME (SSI) Contact: Diane Ross, Assistant Director Phone: (602) 417-4322 A.R.S. 36-2901 Subprogram Mission: Subprogram Description: The SSI program is administered by the Social Security Administration. Individuals receiving SSI monthly cash payments are automatically eligible for AHCCCS acute care services. The three major SSI categories are individuals who are 65 years or older, blind, or disabled. Eligibility for the SSI program is based on uniform federal requirements. The Medical Assistance Only (MAO) population is not eligible for cash assistance, but is still eligible for Medicaid. SSI-MAO eligibility is based on SSI eligibility criteria and eligibility is determined by the AHCCCS Administration. ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: To provide comprehensive quality health care to individuals eligible for Supplemental Security Income (SSI). FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 69,864.7 0.0 9,809.3 179,643.8 71,162.6 0.0 16,220.9 191,548.2 73,840.6 0.0 17,453.3 201,757.2 Program Total 259,317.8 278,931.7 293,051.1 FTE Positions 0.0 0.0 0.0 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 29,751.1 0.0 9,067.5 82,098.9 30,492.1 0.0 9,222.6 84,523.7 48,748.3 0.0 7,951.5 73,477.6 Program Total 120,917.5 124,238.4 130,177.4 FTE Positions 0.0 0.0 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u Goal 1 To ensure the management and delivery of quality acute care services are provided to AHCCCS members. FY 1998 Actual Performance Measures • SOBRA Women monthly enrollment HCA.1.4 FY 1999 Actual 12,210 12,864 FY 2000 Expected FY 2001 Expected 13,247 13,580 SUBPROGRAM SUMMARY SOBRA CHILDREN Contact: Lynn Dunton, Assistant Director Phone: (602) 417-4534 A.R.S. 36-2901 Subprogram Goals and Performance Measures: Subprogram Mission: u To provide comprehensive quality health care to eligible children. Goal 1 To ensure the management and delivery of quality acute care services are provided to AHCCCS members. Performance Measures • Supplemental Security Income monthly FY 1998 Actual 70,287 FY 1999 Actual 72,975 Subprogram Description: FY 2000 Expected FY 2001 Expected 75,490 77,435 enrollment Health and Welfare AHCCCS Under the provisions of the federal Sixth Omnibus Budget Reconciliation Act (SOBRA), the state provides care to children born after September 30, 1983, whose family income does not exceed specified percentages of the Federal Poverty Income Level (FPL). Percentages of the FPL are specified in SOBRA, Title XIX and A.R.S. 36-2901. Based on changes included in the Omnibus Page 159 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Budget Reconciliation Act of 1989, the federal government currently requires states to provide care to children whose families income does not exceed the amount specified for the specific age group. There are three children's groups: children under age 1 at 140% FPL, children under age 6 at 133% FPL, and children age 6 or over born after September 30, 1983 at 100% FPL. DES determines eligibility for this program. The federal government also allows states the option to increase the income limit to 185 percent of the Federal Poverty Income Level. ($ Thousands) Funding and FTE Amounts: Act (SOBRA). DES tries to determine eligibility within ten days from the date they receive a completed application and verification from the county. If they are unable to complete the eligibility within this period of time, the applicant may still enroll as an MN/MI; but, applicants who refuse to cooperate with this federal application process will be denied AHCCCS acute care coverage. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 105,582.9 0.0 46,969.6 2,391.2 105,851.5 0.0 36,949.7 0.0 113,358.6 0.0 34,321.2 0.0 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 61,706.5 0.0 6,898.6 149,548.1 67,937.6 0.0 13,404.6 174,748.6 55,064.0 0.0 17,697.5 204,076.9 Program Total 154,943.7 142,801.2 147,679.8 FTE Positions 0.0 0.0 0.0 Program Total 218,153.2 256,090.8 276,838.4 Subprogram Goals and Performance Measures: FTE Positions 0.0 0.0 0.0 u Subprogram Goals and Performance Measures: u Goal 1 To ensure the management and delivery of quality acute care services are provided to AHCCCS members. Performance Measures • Medically Needy/Medically Indigent Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected • SOBRA Children monthly enrollment 111,547 125,405 152,579 167,435 SUBPROGRAM SUMMARY HCA.1.5 MEDICALLY NEEDY/MEDICALLY INDIGENT Contact: Lynn Dunton, Assistant Director Phone: (602) 417-4534 A.R.S. 36-2901 FY 1998 Actual 23,815 FY 1999 Actual FY 2000 Expected FY 2001 Expected 20,995 20,630 21,300 monthly enrollment SUBPROGRAM SUMMARY HCA.1.6 ELIGIBLE ASSISTANCE CHILDREN (EAC) Contact: Lynn Dunton, Assistant Director Phone: (602) 417-4534 A.R.S. 36-2901 Subprogram Mission: To provide comprehensive quality health care to Eligible Assistance Children. Subprogram Mission: To provide comprehensive quality health care to eligible Medically Needy/Medically Indigent (MN/MI) individuals. Subprogram Description: Arizona law provides AHCCCS acute care eligibility to individuals meeting specified resource limits and income criteria (as specified in A.R.S. Titles 11 and 36). MN/MI eligible persons are either low income individuals or persons with sufficient medical expenses to "spend-down" to the qualifying income level for the state-funded program. Unlike the criteria for eligibility in other groups, the Medically Needy statutes allow medical expenses to be used to reduce the applicant's total annual income; this is referred to as allowing the applicant to "spend down" to the eligible income limit. The spend-down provisions, however, do not apply to the calculation of the applicant's net worth of resources. The counties determine MN/MI eligibility. Any pregnant woman or child applying is screened to determine their potential eligibility for AHCCCS under the SOBRA program before they can be approved for MN/MI. An exception is made for hospitalized Medically Needy applicants who are screened by the counties as potentially eligible for federal coverage. They are required to complete and submit a federal application to the Department of Economic Security within three days of the county screening, but may be approved for MI/MN pending the DES eligibility determination. The Department of Economic Security has 45 days in which to determine if the applicant is eligible for a federal group, such as 1931 (b) Eligibility or the Sixth Omnibus Budget Reconciliation Page 160 Goal 1 To ensure the management and delivery of quality acute care services are provided to AHCCCS members. Subprogram Description: These children, ages 0 through 13 years, are recipients certified by the Department of Economic Security (DES) to be eligible for the Federal Food Stamp Program, but financially ineligible for Title XIX. A six-month guaranteed enrollment period is provided to Eligible Assistance Children who have been determined AHCCCSeligible for the first time. This guaranteed enrollment period is a one time only benefit. Eligibility for the Eligible Assistance Children program, which is determined after the guarantee period has expired, will correspond to the Food Stamp certification period of the household. DES determines eligibility for this program. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 474.2 0.0 28.2 10.1 33.7 0.0 84.5 0.0 30.0 0.0 7.2 0.0 Program Total 512.5 118.1 37.2 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u AHCCCS Goal 1 To ensure the management and delivery of quality acute care services are provided to AHCCCS Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS members. FY 1998 Actual Performance Measures • Eligible Assistance Children monthly FY 1999 Actual 1,376 FY 2000 Expected FY 2001 Expected 242 240 468 enrollment SUBPROGRAM SUMMARY HCA.1.7 ELIGIBLE LOW-INCOME CHILDREN (ELIC) Contact: Lynn Dunton, Assistant Director Phone: (602) 417-4534 A.R.S. 36-2905 To provide comprehensive quality health care to Eligible LowIncome Children. Subprogram Description: These are children, ages 0 through 13, who belong to families whose annual income exceeds financial eligibility for the Medically Indigent program; however, the family income cannot exceed 100% of the Federal Poverty Level for the appropriate family size. Eligible Low-Income Children program participants are generally determined eligible for six-month periods. The county of residence will determine eligibility for this program. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 640.0 0.0 38.0 12.3 191.8 0.0 114.4 0.0 334.6 0.0 61.5 0.0 Program Total 690.3 306.2 396.1 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: Goal 1 To ensure the management and delivery of quality acute care services are provided to AHCCCS members. FY 1998 Actual Performance Measures • Eligibility Low-Income Children monthly FY 1999 Actual 423 FY 2000 Expected FY 2001 Expected 201 200 280 FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,621.5 0.0 11,606.7 27,167.1 13,296.0 0.0 3,652.4 33,311.6 14,471.3 0.0 4,357.9 37,192.5 Program Total 41,395.3 50,260.0 56,021.7 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 To ensure the management and delivery of quality acute care services are provided to AHCCCS members. FY 1998 Actual Performance Measures • Federal Emergency Services monthly FY 1999 Actual 4,161 4,748 FY 2000 Expected FY 2001 Expected 5,674 6,461 enrollment HCA.1.9 SUBPROGRAM SUMMARY STATE EMERGENCY SERVICES Contact: Lynn Dunton, Assistant Director Phone: (602) 417-4534 A.R.S. 36-2901 To provide comprehensive quality health care to individuals eligible for the State Emergency Services Program. Subprogram Description: Beginning July 1, 1993, individuals who do not meet Federal Title XIX requirements, but who do meet state Medically Needy/Medically Indigent or Eligible Low-Income Children eligibility requirements, except for their citizenship/alien status, may be eligible for emergency services under the State Emergency Services Program (SES). Services are available only if an individual is receiving or in need of emergency services. Pregnant women that lawfully entered the United States before August 22, 1996, may receive prenatal care in addition to emergency services. Eligibility for SES is determined by the county of residence. The length of eligibility normally is one to two months, and it is retroactive for two days prior to the date of county notification to AHCCCS of the individual's eligibility. Services are reimbursed on a fee-for-service basis only. SUBPROGRAM SUMMARY FEDERAL EMERGENCY SERVICES Contact: Lynn Dunton, Assistant Director Phone: (602) 417-4534 A.R.S. 36-2901 Subprogram Mission: To provide comprehensive quality health care to individuals eligible for the Federal Emergency Services Program (FES). Subprogram Description: The Federal Emergency Services Program (FES) is available to individuals who, except for their citizenship/alien status, meet Federal Title XIX income and resource eligibility requirements. The program provides emergency services to three general categories: persons not qualifying for full Medicaid services because they are non-qualified aliens who entered the U.S. prior to August 22, 1996; qualified aliens who entered the country on or Health and Welfare FY 1999 Actual Subprogram Mission: enrollment HCA.1.8 ($ Thousands) Funding and FTE Amounts: Subprogram Mission: u after August 22, 1996, but not yet entitled to full services; and illegal immigrants. This program only covers emergency services, including labor and delivery. As of July 1, 1997, prenatal care is no longer covered. Eligibility for FES for pregnant women, children or families with children under age 18 years is determined by the Department of Economic Security. Eligibility for individuals who are age 65 or older, blind, or disabled is determined by AHCCCS. The length of eligibility will normally be one to three months, except for pregnant women who are eligible through their pregnancy and may be retroactively eligible for up to three months before date of application. AHCCCS Page 161 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 14,703.9 0.0 873.4 282.2 15,603.0 0.0 2,573.1 0.0 15,895.1 0.0 2,839.2 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 8,396.8 0.0 0.0 16,072.6 9,203.3 0.0 151.0 21,698.3 9,886.3 0.0 151.0 38,686.8 Program Total 15,859.5 18,176.1 18,734.3 Program Total 24,469.4 31,052.6 48,724.1 FTE Positions 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u u Goal 1 To ensure the management and delivery of quality acute care services are provided to AHCCCS members. FY 1998 Actual Performance Measures • State Emergency Services monthly FY 1999 Actual 220 249 FY 2000 Expected FY 2001 Expected 264 290 enrollment HCA.1.10 Goal 1 To ensure the management and delivery of quality acute care services are provided to AHCCCS members. Performance Measures • Members enrolled monthly in the FY 1998 Actual 58,499 FY 1999 Actual FY 2000 Expected FY 2001 Expected 62,360 64,882 60,380 Medicare Premiums programs SUBPROGRAM SUMMARY SUBPROGRAM SUMMARY HCA.1.11 DISPROPORTIONATE SHARE PAYMENTS Contact: Lynn Dunton, Assistant Director Phone: (602) 417-4534 A.R.S. 36-2903.01(R) MEDICARE PREMIUMS Contact: Lynn Dunton, Assistant Director Phone: (602) 417-4534 A.R.S. 36-2911 Subprogram Mission: Subprogram Mission: To provide for quality health care to individuals eligible for both Medicare and AHCCCS, acute care and ALTCS programs. To pass through federal and state dollars to hospitals that serve a disproportionate share of low-income and Medicaid patients. Subprogram Description: Subprogram Description: AHCCCS pays Medicare Part A premiums (hospital insurance) and Part B premiums (supplemental medical insurance) on behalf of AHCCCS members eligible for Medicare/Medicaid or for those who are Qualified Medicare Beneficiaries (QMBs). This "buy-in" reduces state costs because the federal government, through Medicare, absorbs some costs that would have otherwise been paid by AHCCCS. Additionally, AHCCCS is able to "buy-in" to Part A and pay the premium costs for certain disabled workers. The state's financial responsibility is reduced for AHCCCS-eligible members who have Part A or Part B Medicare coverage since Medicare coverage serves as a source of third-party funds for Medicarecovered services provided to AHCCCS members. Other programs under the Medicare Premiums are the QMB Onlys and QMB Duals. QMB Onlys are those individuals who meet the income and resource requirements of the program and for whom AHCCCS will pay the Medicare Part A and Part B premiums, deductibles, and coinsurance. QMB Onlys do not receive any other AHCCCS benefits, where QMB Duals meet requirements for this category but also meet one of the federal categorical requirements and are entitled to AHCCCS benefits. The specified low income medicare beneficiary (income between 100-120% of the FPL) are also included within this program. The 1997 Federal Balanced Budget Act requires that states expand the Medicare Part B buy-in program for certain qualified individuals (QI-1s 120-135% of FPL and QI 2s 135-175% of FPL). The QI-1s and 2s are not entitled to receive Medicaid services but are eligible to receive payment of their Medicare Part B premiums. Disproportionate share payments (DSH) will be made to provide additional reimbursement to aid hospitals that serve a disproportionate share of low-income and Medicaid patients. Based on a formula established in federal and state law, payments may be made to the Arizona State Hospital, county-operated hospitals in Maricopa and Pima counties, and a number of private hospitals throughout Arizona. Page 162 AHCCCS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds 36,392.9 43,891.5 43,891.5 Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 65,977.2 0.0 0.0 81,000.0 0.0 0.0 81,000.0 Program Total 102,370.1 124,891.5 124,891.5 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 To ensure disproportionate share (DSH) payments are correctly made to proper hospitals by consultation with the Governor's Office and the Legislature. Performance Measures • Percent of dollars recouped after FY 1998 Actual .03 FY 1999 Actual FY 2000 Expected 0 0 FY 2001 Expected 0 distribution Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS HCA.1.12 ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 10,083.8 0.0 0.0 0.0 60,427.4 0.0 0.0 0.0 79,452.4 0.0 0.0 To provide comprehensive quality health care to individuals eligible for Premium Sharing. Program Total 10,083.8 60,427.4 79,452.4 FTE Positions 59.0 125.0 142.0 Subprogram Description: Subprogram Goals and Performance Measures: As of February 1, 1998, a limited number of families and individuals with incomes at or below 200% of the Federal Poverty Level (400% for chronically ill people) have been able to purchase and receive subsidized health care with one of AHCCCS' Healthcare Group plans operating in Cochise, Maricopa, Pima, and Pinal counties. Premiums are billed and collected through Premium Sharing Administration (PSA). The PSA will determine when the maximum number of enrollees have been reached based on the available funding. u PREMIUM SHARING Contact: Leigh Cheatham, PSA Executive Director Phone: (602) 417-6755 A.R.S. 36-2912 Subprogram Mission: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 8,261.3 0.0 0.0 0.0 23,851.1 0.0 0.0 0.0 23,833.0 0.0 Program Total 8,261.3 23,851.1 23,833.0 FTE Positions 3.0 3.0 3.0 Subprogram Goals and Performance Measures: u Goal 1 To reduce the number of uninsured by offering quality health care coverage to 7,000 eligible members with a gross annual household income of less than 200% FPL (400% FPL for chronically ill) in the four pilot counties. FY 1998 Actual Performance Measures • Premium Sharing monthly enrollment HCA.1.13 FY 1999 Actual NA FY 2000 Expected FY 2001 Expected 7,500 7,400 2,828 SUBPROGRAM SUMMARY CHILDREN'S HEALTH INSURANCE Contact: Lynn Dunton, Assistant Director Phone: (602) 417-4534 A.R.S. 36-2982 FY 1998 Actual Performance Measures • KidsCare monthly enrollment HCA.1.14 ($ Thousands) Funding and FTE Amounts: Goal 1 To reduce the number of uninsured children up to age 19 within FPL limitations, and to provide efficient eligibility processes. FY 1999 Actual NA FY 2000 Expected FY 2001 Expected 35,100 37,500 18,167 SUBPROGRAM SUMMARY FAMILY PLANNING SERVICES Contact: Lynn Dunton, Assistant Director Phone: (602) 417-4534 A.R.S. 36-2901 Subprogram Mission: To provide 24 months of voluntary family planning to women whose SOBRA eligibility has terminated. Subprogram Description: SOBRA Family Planning Services Extension Program is a capitated program which provides 24 months of voluntary family planning to women whose SOBRA eligibility has terminated. Women who receive services through the Family Planning Services Extension Program are not eligible for full health care coverage. ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 390.9 0.0 39.8 538.5 0.0 77.4 523.9 0.0 108.9 Federal Funds 4,109.8 5,716.8 5,860.1 Program Total 4,540.5 6,332.7 6,492.9 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Subprogram Mission: To provide comprehensive quality health care to individuals eligible for the Children's Health Insurance Program (KidsCare). Goal 1 To ensure the management and delivery of quality acute care family planning services are provided. Performance Measures Subprogram Description: • Family Planning Services monthly This Title XXI program (KidsCare) was implemented November 1, 1998, for uninsured eligible children up to the age of 19 with gross household income up to 150% of the Federal Poverty Level (FPL) for the first year and 200% of FPL for the second year of this program, starting October 1, 1999. Eligibility was streamlined and the KidsCare benefit package is delivered by AHCCCS health plans. FY 1998 Actual 22,473 FY 1999 Actual 22,489 FY 2000 Expected FY 2001 Expected 23,000 23,000 enrollment SUBPROGRAM SUMMARY HCA.1.15 ADOPTION SUBSIDY/FOSTER CARE Contact: Lynn Dunton, Assistant Director Phone: (602) 417-4534 A.R.S. 36-2901.4(b) Subprogram Mission: Health and Welfare AHCCCS Page 163 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To provide Medicaid for children receiving Adoption Subsidy and Foster Care support under Title IV-E of the Social Security Act. Subprogram Description: 231.5 0.0 0.0 439.4 231.5 0.0 0.0 439.4 231.5 0.0 0.0 439.4 Program Total 670.9 670.9 670.9 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: Goal 1 To ensure the management and delivery of quality acute care services are provided to AHCCCS members. FY 2000 Expected FY 2001 Expected 6,182 6,958 5,493 100 To administer an alternative health care system which provides affordable, accessible, quality health care to small businesses and political subdivisions within the state. Subprogram Description: Healthcare Group of Arizona (HCG) is a prepaid medical coverage product marketed to small uninsured businesses with 1-50 employees and employees of political subdivisions, such as the state, counties, towns, cities, and school districts. Enrollment in HCG initially started January 1, 1988. The program is designed to address the health care needs of the working uninsured population in Arizona. Several national and state studies note that the majority (85%) of the uninsured are working, and that small businesses are less likely to offer health insurance to their employees than businesses with 50 or more employees. Healthcare Group is designed to be a safety net for the employed uninsured. SUBPROGRAM SUMMARY GRADUATE MEDICAL EDUCATION Contact: Lynn Dunton, Assistant Director Phone: (602) 417-4534 A.R.S. 36-2903.01 ($ Thousands) Funding and FTE Amounts: enrollment HCA.1.16 100 100 Subprogram Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 4,880 FY 2001 Expected HEALTHCARE GROUP Contact: Leigh Cheatham, HCG Executive Director Phone: (602) 417-6755 A.R.S. 36-2912 FY 2001 Estimate FY 1999 Actual 100 FY 2000 Expected SUBPROGRAM SUMMARY HCA.1.17 FY 2000 Estimate FY 1998 Actual FY 1999 Actual hospitals with GME FY 1999 Actual • Adoption Subsidy/Foster Care monthly FY 1998 Actual • Percent of timely payments made to ($ Thousands) Funding and FTE Amounts: Performance Measures Goal 1 To ensure Graduate Medical Education (GME) direct cost reimbursements are made timely. Performance Measures The Title IV-E adoption subsidy or Title IV-E foster care coverage groups include a child for whom an adoption assistance agreement is in effect under Title IV-E of the Act or who receives a foster care maintenance payment under Title IV-E of the Act. AHCCCS must provide Medicaid to individuals who have an adoption assistance agreement in effect under Title IV-E of the Act, whether or not adoption assistance is being provided or judicial decree of adoption has been issued or for whom foster care maintenance payments are made under Title IV-E of the Act. u u FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 8,918.8 20,379.4 0.0 13.8 9,256.2 20,216.3 0.0 13.8 9,271.9 23,179.3 0.0 Program Total 29,298.2 29,486.3 32,465.0 Subprogram Mission: FTE Positions 14.0 14.0 14.0 To reimburse hospitals for direct costs of graduate medical education programs. Subprogram Goals and Performance Measures: u Subprogram Description: In FY1998 AHCCCS established a separate Graduate Medical Education program to reimburse direct costs of the hospitals with graduate medical education programs. The Graduate Medical Education allocation, when appropriated, is to be adjusted annually by the increase or decrease in the Data Resources Incorporated hospital market index for prospective hospital reimbursement. Performance Measures • Healthcare Group monthly enrollment HCA.2 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 9,189.6 0.0 934.0 8,166.2 7,388.9 0.0 1,814.9 9,414.8 7,484.8 0.0 1,714.6 9,417.7 Program Total 18,289.8 18,618.6 18,617.1 FTE Positions 0.0 0.0 0.0 FY 1999 Actual 20,315 13,989 FY 2000 Expected FY 2001 Expected 12,527 13,327 PROGRAM SUMMARY Contact: Lynn Dunton, Assistant Director Phone: (602) 417-4534 A.R.S. Title 36; Title XIX, SSA Program Mission: To provide quality long-term care, acute care, behavioral health and case management services to eligible Arizona Long Term Care System (ALTCS) members. Program Description: Subprogram Goals and Performance Measures: Page 164 FY 1998 Actual LONG-TERM CARE ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Goal 1 To develop strategies to increase enrollment in the Healthcare Group program. AHCCCS Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS from the Veteran's Administration, Bureau of Indian Affairs, and the Indian Health Service. AHCCCS implemented the first phase of ALTCS for persons with developmental disabilities on December 19, 1988, and the second phase for the elderly and physically disabled persons on January 1, 1989. Eligibility is performed by AHCCCS. Available services include care in a nursing facility, Intermediate Care Facility for the Mentally Retarded, Residential Treatment Facility, alternative residential settings and a wide range of home and community based services. Behavioral health services were added for Early Periodic Screening, Diagnostic and Treatment (EPSDT) ALTCS children under age 21 on October 1, 1992. The remaining populations were phased-in until October 1, 1995, when all Title XIX members became eligible for behavioral health services. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds ($ Thousands) Funding and FTE Amounts: FY 1999 Actual ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate 103.6 0.0 0.0 108.2 0.0 0.0 Federal Funds 100.7 104.9 106.5 204.3 213.1 216.7 FTE Positions 4.0 4.0 4.0 FY 2001 Estimate Program Goals and Performance Measures: u 12,759.5 0.0 145,655.5 20,397.8 0.0 154,588.0 35,014.6 0.0 157,415.2 Federal Funds 303,526.1 342,058.5 375,819.0 Program Total 461,941.2 517,044.3 568,248.8 FTE Positions 0.0 0.0 0.0 110.2 0.0 0.0 Program Total FY 2000 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2001 Estimate Goal 1 To facilitate communications, planning and discussion among tribes, the state and federal agencies regarding operation, financing, policy and legislation relating to Indian health care. FY 1998 Actual Performance Measures •Percent of tribes provided health care FY 1999 Actual 100 100 FY 2000 Expected FY 2001 Expected 100 100 operational support and services Program Goals and Performance Measures: u Goal 1 HCA.4 To ensure the management and delivery of quality ALTCS services to AHCCCS members. Performance Measures FY 1998 Actual •Percent of nursing facility residents who receive their influenza immunization •Percent of members whose sacral/coccygeal pressure ulcer improves •ALTCS monthly enrollment HCA.3 FY 1999 Actual FY 2000 Expected ADMINISTRATION FY 2001 Expected 97 96 95 95 74 77 78 79 24,237 25,827 27,634 29,569 PROGRAM SUMMARY Contact: Phyllis Biedess, Director Phone: (602) 417-4680 A.R.S. Title 36; Title XIX, SSA Program Mission: Reaching across Arizona to provide comprehensive quality health care for those in need. Program Description: ADVISORY COUNCIL ON INDIAN HEALTH CARE (SLI) Contact: Maryetta Patch, IHC Exec Dir. Phone: (602) 995-1400 A.R.S. 36-2902; Title XIX, SSA Program Mission: To develop a comprehensive health care delivery and financing system for Arizona's American Indians, specific to each Arizona Indian tribe, with a focus on creating Indian health care demonstration projects. Program Description: Established in fiscal year 1990, the Advisory Council on Indian Health Care (ACOIHC) consists of 23 members who serve staggered two year terms. Twenty members, appointed by the Governor of Arizona, represent five health care agencies, five social services agencies, five agencies serving the developmentally disabled, two tribal organizations or metropolitan Indian centers, and three tribal members serving at large. The remaining three representatives from the Arizona Health Care Cost Containment System (AHCCCS), the Arizona Department of Health Services (ADHS), and the Department of Economic Security (DES) are appointed by the respective directors of each of these departments. Technical advisors to the Council include one representative each Health and Welfare PROGRAM SUMMARY AHCCCS The Administration contracts with program contractors and health plans, which agree to accept a capitated monthly payment for the cost of providing medical care to enrolled members. Administration responsibilities related to health plan and program contractor contracting include rate negotiations, financial and operational oversight of health plans and program contractors, and quality of care assessment. The Administration also manages a fee-for-service payment system that covers medical bills for IHS enrolled members and emergency services for undocumented aliens and other nonqualified aliens. Additional Administration responsibilities include the development and maintenance of the management information system; coordination of provider or eligibility grievances; policy development and research; agency financing and accounting; agency development and monitoring; third party liability recovery and performing eligibility determinations for the Arizona Long-Term Care System. Eligibility for the Acute Care program is conducted by the Department of Economic Security, counties, and the Social Security Administration. Page 165 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate Subprogram Goals and Performance Measures: FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 49,538.8 0.0 0.0 51,956.4 0.0 0.0 52,738.3 0.0 0.0 Federal Funds 53,834.1 55,670.4 56,286.1 Program Total 103,372.9 107,626.8 109,024.4 FTE Positions 2,252.7 2,261.5 2,261.5 u Performance Measures • Percent of staff trained in AQI within one u 4 Central Administration • Percent of preliminary fraud and abuse 4 Office of Managed Care FY 2000 Expected 95 FY 2001 Expected 95 95 FY 1998 Actual 90 FY 1999 Actual FY 2000 Expected 90 FY 2001 Expected 90 90 investigations completed within 45 days u 4 Office of The Medical Director 4 Division of Member Services Goal 3 To provide information to the general public, minority communities, and organizations, and liaison with the media and government officials. Performance Measures SUBPROGRAM SUMMARY • Percent of customers satisfied CENTRAL ADMINISTRATION Contact: Lynn Dunton, Assistant Director Phone: (602) 417-4534 A.R.S. 36-2901 u To provide the leadership, policy, technology, legal, and financial direction and coordination for AHCCCS. Performance Measures • Percent of timely submissions of "Waiver u FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 13,707.6 0.0 0.0 14,858.4 13,742.5 0.0 0.0 14,212.9 13,992.4 0.0 0.0 14,276.7 Program Total 28,566.0 27,955.4 28,269.1 FTE Positions 376.2 357.0 357.0 AHCCCS FY 2000 Expected 90 FY 2001 Expected 90 90 FY 1998 Actual 100 FY 1999 Actual 100 FY 2000 Expected FY 2001 Expected 100 100 Goal 5 To resolve problems raised to the Director's Office by customers. Performance Measures • Percent of inquiries responded to within FY 1998 Actual 95 FY 1999 Actual FY 2000 Expected 95 FY 2001 Expected 95 95 three days regarding client service issues u Goal 6 To develop, maintain, and enhance computerized PMMIS application systems as dictated by cost efficiencies and agency needs. Performance Measures • Percent of time the PMMIS is available FY 1998 Actual 99 FY 1999 Actual FY 2000 Expected 99 99 FY 2001 Expected 99 to our users u Goal 7 To administer a streamlined claims processing system, including the integration of an electronic format for provider claims submission, inquiry, payment and remittance. ($ Thousands) Funding and FTE Amounts: 90 FY 1999 Actual and Special Terms and Conditions" documents and reports and State Plan Amendments to HCFA Subprogram Description: Central Administration consists of five operating divisions, which provide the following services: Office of the Director provides the overall policy direction for the agency with specific staff dedicated to the Public Information Office, Human Resources, Office of Program Integrity, and coordinating the agency Quality Program/Strategic Plan. Office of Policy Analysis and Coordination drafts and monitors legislation and rules; serves as liaison to the Health Care Financing Administration, tribes, tribal organizations and the Indian Health Service, advocacy groups, and maintains the AHCCCS federal waiver and State Plan. Information Services Division develops, maintains and acquires automation for the agency. The Division of Business and Finance oversees internal financial operations, third party liability, contracts, budget development and monitoring, claims processing, provider assistance, purchasing, and facilities management. The Office of Legal Assistance provides legal counsel for AHCCCS; manages contracted legal services; and provides members, contractors and providers a fair, expeditious, and cost effective process to informally adjudicate grievances. FY 1998 Actual Goal 4 To monitor the status of the AHCCCS program waiver and coordinate submission of required deliverables to HCFA. Subprogram Mission: Page 166 95 FY 1999 Actual Goal 2 To ensure and maintain the integrity of the AHCCCS program through timely audits and investigations of reports of fraud and abuse. Performance Measures 4 Pass-thru To Other State Agencies FY 1998 Actual year of employment This Program Contains the Following Subprograms: HCA.4.1 Goal 1 To oversee the development and implementation of the AHCCCS Quality Initiative (AQI) with an emphasis on enhancing teamwork and improving customer relations. Performance Measures • Percent of claims adjudicated within 30 days • Percent of available discounts realized • Percent of claims electronically submitted FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 94 97 97 97 96 97 96 96 30 50 55 60 Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u u Goal 8 To develop a quality agency administrative and programmatic budget that is submitted timely and accurate. Performance Measures • Budget performance executive scorecard rating FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 4.5 4.5 NA Baseline FY 1998 Actual Performance Measures • Percent of federal (HCFA) reviews that FY 1998 Actual • Percent of federal (HCFA) reviews that u The Department of Economic Security (DES), Department of Health Services (DHS), and the Department of Administration's Data Center (DOADC) coordinate with AHCCCS by providing administrative support for the program. DES performs eligibility determination for approximately two thirds of the AHCCCS members, which include 1931 (b) Eligibility (TANF), SOBRA pregnant women and children, Eligible Assistance Children (EAC) and other "medical assistance only" groups for families with minor children. AHCCCS passes through state and federal funds to DES to cover the cost of determining eligibility and automation of the eligibility systems. Preadmission screening and annual resident reviews are conducted by DES and DHS by conducting level II screenings for eligible patients in Title XIX certified nursing facilities. These residents have been identified through a level I screening process as potentially having a mental retardation or mental illness. The DES, Disability Determination Services, determines disability entitlement for the Arizona Long Term Care System's applicants, SSI/MAO, and SSI related Federal Emergency Services applicants. The DHS, Nursing Facility Licensure, determines whether institutions and suppliers of service meet the requirements for participation in the Medicaid program as it applies to licensure, certification, or registration. DOA provides computer processing services, operating manuals, documentation services, and back-up support in case of equipment failure. • Percent of eligibility determinations for u FY 2001 Expected <3 <3 96 FY 2000 Expected FY 2001 Expected 96 96 FY 1999 Actual 100 100 FY 2000 Expected FY 2001 Expected 100 100 rules, statute, survey process, etc. that are responded to by AHCCCS on time HCA.4.3 SUBPROGRAM SUMMARY OFFICE OF MANAGED CARE Contact: Branch McNeal, Deputy Director Phone: (602) 417-4104 A.R.S. Title 36; Title XIX, SSA Subprogram Mission: To enhance the capability of the AHCCCS program to ensure the provision of quality health care services to its members and obtaining full economic value for monetary resources expended. Subprogram Description: FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 21,708.2 0.0 0.0 22,705.8 23,736.7 0.0 0.0 25,109.7 24,105.9 0.0 0.0 25,477.8 Program Total 44,414.0 48,846.4 49,583.7 FTE Positions 1,097.5 1,127.9 1,127.9 Subprogram Goals and Performance Measures: Goal 1 To monitor DES compliance with the eligibility Intergovernmental Agreement. <3 FY 1999 Actual 96 FY 1998 Actual • Percent of DHS proposed changes to FY 2000 Estimate <3 <3 FY 2000 Expected Goal 5 To monitor the DHS licensure Intergovernmental Agreement. Performance Measures FY 1999 Actual • Eligibility determination enrollment error <3 disabled applicants that meet federally required time frames ($ Thousands) FY 1999 Actual FY 1999 Actual <3 FY 1998 Actual Performance Measures FY 1998 Actual <3 Goal 4 To monitor DES' timely determinations of disability status to allow timely ALTCS eligibility determinations. Subprogram Description: Performance Measures <3 FY 2001 Expected identify problems requiring corrective action plans To partner with other state agencies for administrative services to reach across Arizona to provide comprehensive quality health care for those in need. u <3 FY 2000 Expected Goal 3 To monitor DHS compliance with PASARR Intergovernmental Agreement with AHCCCS. Performance Measures Subprogram Mission: Funding and FTE Amounts: FY 1999 Actual identify problems requiring corrective action plans u SUBPROGRAM SUMMARY HCA.4.2 PASS-THRU TO OTHER STATE AGENCIES Contact: Lynn Dunton, Assistant Director Phone: (602) 417-4534 A.R.S. Title 36, Title XIX, SSA Goal 2 To monitor DES compliance with the PASARR Intergovernmental Agreement with AHCCCS. FY 2000 Expected FY 2001 Expected <3 <3 This office is the main contact with AHCCCS health plans and program contractors. It ensures that the health plans and program contractors continue to be viable economic entities while providing health care to members. In addition to regular on-site audits, health plans and program contractors are required to provide periodic reports to the Office of Manged Care such as utilization of service of members, financial statements, network participants and grievance and appeals. This office, with the assistance of research and actuaries, is responsible for developing and negotiating contracts with the health plans and program contractors as well as rate setting and encounter reporting. The OMC coordinates oversight of the delivery of behavioral health services through the ALTCS program contractors and through a contract with the Department of Health Services for acute care members. The OMC is also responsible for health plans and program contractors' eligibility quality control activities and the investigation and prosecution of member fraud. percent Health and Welfare AHCCCS Page 167 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: Subprogram Mission: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,311.4 0.0 0.0 1,418.2 2,409.7 0.0 0.0 1,464.0 2,436.8 0.0 0.0 1,480.5 Program Total 3,729.6 3,873.7 3,917.3 FTE Positions 88.0 92.0 92.0 To define, interpret and monitor AHCCCS health care services and the quality management system used to continuously improve those services. Subprogram Description: Subprogram Goals and Performance Measures: u Goal 1 To ensure compliance with federal Medicaid Eligibility Quality Control (MEQC) requirements. Performance Measures • Number of cases reviewed • ALTCS eligibility case error percent u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 850 1,000 1,650 1,650 4.6 2.8 3.0 3.0 Goal 2 To identify erroneous county eligibility certifications to determine if a county's error rate exceeds 3% and to initiate corrective action plan to reduce the overall error rate. Performance Measures • Number of cases reviewed • Number of Arizona counties below 3% FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 3,169 2,572 1,784 1,784 11 11 12 12 Goal 3 To ensure Acute Care health plans and ALTCS program contractors (collectively referred to as health plans) comply with AHCCCS contract provisions. Performance Measures • Percent of acute and ALTCS health plan on-site operational and financial reviews completed on time • Percent of financial viability issues detected prior to an impact on contract u FY 1998 Actual FY 1999 Actual FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,053.4 0.0 0.0 1,946.6 1,117.3 0.0 0.0 2,001.3 1,129.9 0.0 0.0 2,023.8 Program Total 3,000.0 3,118.6 3,153.7 FTE Positions 49.0 49.0 49.0 Subprogram Goals and Performance Measures: FY 2000 Expected FY 2001 Expected 100 100 100 100 100 100 100 100 u Goal 1 To develop provider standards for provider registration and provider network standards to measure availability and accessibility of services. Performance Measures • Percent of provider registration standards FY 1998 Actual 100 FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 FY 2000 Expected FY 2001 Expected 100 maintained Goal 4 To ensure the availability and accessibility of AHCCCS health plan providers throughout the state. Performance Measures • Rural counties with at least two FY 1998 Actual 13 FY 1999 Actual FY 2000 Expected 13 u FY 2001 Expected 13 13 Goal 5 To improve the completeness and quality of encounter data collected from health plans, program contractors, and behavioral health. Performance Measures FY 1998 Actual FY 1999 Actual Performance Measures • Percent of two year old children enrolled u FY 2000 Expected FY 2001 Expected • The number of encounters per member 1.81 1.91 2.0 2.16 • Omission error percent • Correctness error percent 11.3 12.7 11.9 10.0 9.0 11.8 11.0 10.0 month SUBPROGRAM SUMMARY HCA.4.4 OFFICE OF THE MEDICAL DIRECTOR Contact: Leonard Jasinski, M.D., Medical Director Phone: (602) 417-4241 A.R.S. Title 36; Title XIX, SSA Page 168 Goal 2 To improve the health status for children. in AHCCCS who have received age appropriate immunizations • Children's access to primary care provider competitive risk health plans available u ($ Thousands) Funding and FTE Amounts: error rate u This office is responsible for ensuring that AHCCCS members are provided the quality of care to which they are entitled, in the most cost-effective manner. This involves evaluating health provider practices in providing health care, prior authorization, quality assurance, and utilization review. The prior authorization unit assures that proposed services are medically necessary and provided in the most appropriate setting, and within the scope of AHCCCS coverage. Utilization management in health plans and program contractors is monitored. This program looks for trends in both over and under utilization of services by providers. Oversight of the ALTCS and Acute programs ensure medical services are provided, including ventilator dependent, pre-admission screening and annual resident review, nurse aid training, competency evaluation, EPSDT, maternity, and family planning. AHCCCS FY 1998 Actual FY 1999 Actual 70 85 90 90 75.7 77 79 80 Goal 3 To improve the health status of AHCCCS enrolled women. Performance Measures • Percent of women receiving annual cervical screening • Percent of women initiating prenatal care within 6 weeks of enrollment • Percent of pregnant women receiving prenatal care in the first trimester • Percent of women receiving recommended mammography screening FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 31.6 32 34 35 47.8 49 51 52 52.7 54 56 57 57 58 59 60 Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS HCA.4.5 • Member File Integrity System percent of SUBPROGRAM SUMMARY NA NA 100 100 accuracy as measured by internal quality review DIVISION OF MEMBER SERVICES Contact: Diane Ross, Assistant Director Phone: (602) 417-4322 A.R.S. Title 36; Title XIX, SSA u Subprogram Mission: Goal 4 To provide accurate eligibility and enrollment information to providers and members in a timely manner. FY 1998 Actual Performance Measures To assist AHCCCS eligible members access health care. • Percent of telephone calls abandoned due to client or provider unwillingness to wait for operator's assistance. • Percent of quality control samples meeting verification accuracy Subprogram Description: This division is responsible for the determination of eligibility for the Arizona Long Term Care System (ALTCS) and for other SSIrelated Medical Assistance Only (MAO) programs; for enrolling eligible acute care and ALTCS members; for oversight of the Children's Health Insurance program; and for providing member eligibility and enrollment information. The division maintains dayto-day liaison with, and oversight of, the Department of Economic Security and the counties that perform AHCCCS eligibility determinations. u u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 10 10 10 10 98 98 98 98 u ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 10,758.1 0.0 0.0 12,905.2 10,950.2 0.0 0.0 12,882.5 11,073.3 0.0 0.0 13,027.3 Program Total 23,663.2 23,832.7 24,100.6 FTE Positions 642.0 635.6 635.6 Subprogram Goals and Performance Measures: u Goal 1 To administer eligibility processes for ALTCS and SSI-MAO in a timely manner. Performance Measures • All SSI related eligibility applications (including ALTCS, QMB, SLMB,QI I & II, & SSI-MAO) • Percent of applications processed on time • Percent of financial redeterminations FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 30,048 41,322 43,566 43,566 93 93 93 93 96 96 96 96 processed on time u Goal 2 To determine eligibility in an accurate manner. Performance Measures • Percent of quality control samples FY 1998 Actual 97 FY 1999 Actual 97 FY 2000 Expected FY 2001 Expected 97 97 meeting eligibility accuracy u Goal 3 To ensure that member information in the recipient data base is accurate and updated in a timely manner. Performance Measures • Member File Integrity System average number of days to complete emergency referrals • Member File Integrity System average number of days to complete priority referrals • Member File Integrity System percent of timely reconciliation of AHCCCS data with other governmental data bases • Member File Integrity System average number of days to complete regular referrals Health and Welfare FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 3 1.3 1 1 5 3.4 3 3 100 100 100 100 15 5.8 5.5 5.5 AHCCCS Page 169 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS PROTECTION Ø CHILD SERVICES AGENCY SUMMARY DEPARTMENT OF ECONOMIC SECURITY DEA John Clayton, Director Contact: Karen McLaughlin, Administrator (602) 542-3786 111,977.9 124,156.6 132,842.5 Ø ADOPTION SERVICES CHILD Ø COMPREHENSIVE CARE 23,839.9 27,700.1 29,622.0 100,629.2 134,256.4 141,233.9 Ø COMPREHENSIVE MEDICAL AND DENTAL 12,932.2 14,591.4 15,671.9 69,448.9 49,015.4 49,513.7 16,714.4 15,078.3 15,430.2 16,093.3 18,529.1 19,968.6 218,201.0 240,371.5 263,100.3 Ø TRAINING Ø ARIZONA PROGRAM AT COOLIDGE 10,424.7 10,725.4 11,082.7 16,158.1 15,569.3 15,909.8 Ø MEDICAL SERVICES Ø REHABILITATION SERVICES 34,527.4 43,468.2 46,696.6 66,832.5 72,280.5 72,771.1 Ø EMPLOYMENT SECURITY TRAINING Ø JOB PARTNERSHIP ACT 186,147.1 209,270.9 209,274.4 48,478.3 97,532.2 61,575.0 OPPORTUNITIES AND Ø JOB BASIC SKILLS 23,448.3 47,789.7 56,160.7 375,000.0 1,638,300.0 700,000.0 PROGRAM Agency Mission: To work with the people we serve to achieve their self-sufficiency. Ø CHILD SUPPORT Ø ADMINISTRATIONDEVELOPMENTAL DISABILITIES Agency Description: DES combines a broad range of Arizona's human service programs within a single agency. Each month, DES' services are sought by more than one million Arizona children, adults, and families. These services range from employment assistance and job training to child and adult protection, child support enforcement, cash assistance, and services for the developmentally disabled. DES works closely with several other state agencies in its delivery of services to the citizens of Arizona. Among the entities DES works with are AHCCCS, DHS, and the juvenile justice system. ($ Thousands) Agency Summary: FY 1999 Actual FY 2000 Estimate 111,718.9 114,344.7 119,248.6 14,788.1 6,916.5 7,005.2 7,241.1 16,657.3 16,657.3 751.5 739.3 739.3 11,938.3 14,454.0 15,020.4 2,901.0 2,602.1 2,617.8 13,864.3 17,276.3 16,949.9 HUNGER Ø COORDINATED PROGRAMS 2,330.0 2,282.8 2,282.8 HOMELESS Ø COORDINATED PROGRAMS 3,528.3 4,168.7 4,168.7 VIOLENCE Ø DOMESTIC PROGRAM 4,539.2 6,391.2 6,391.2 RESETTLEMENT Ø REFUGEE PROGRAM 5,292.2 7,004.7 7,004.7 448.5 409.4 409.4 16,610.9 21,122.6 21,122.6 Ø CENTRAL ADMINISTRATION Ø ADMINISTRATION-AGING AND ADULT SERVICES HOME AND Ø AAA COMMUNITY BASED FY 2001 Estimate SERVICES Ø ELDER RIGHTS Ø OLDER WORKERS Ø ADMINISTRATIONCOMMUNITY SERVICES ACTION Ø COMMUNITY PROGRAM AND Ø INFORMATION REFERRAL (SLI) Ø DISABILITY DETERMINATION Ø FOR Ø ADMINISTRATION CHILDREN, YOUTH AND Page 170 SERVICES INSTITUTIONAL SERVICES Capital Funds Agency Total General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Capital Funds FTE Positions u 475,232.1 66,588.5 65,476.4 67,030.9 7,947.0 7,660.4 8,661.5 FY 2000 Estimate FY 2001 Estimate 416,013.0 48,325.9 396,600.3 815,192.7 433,272.6 27,545.2 437,976.2 974,342.4 448,032.8 28,452.5 457,892.0 977,018.5 1,676,131.9 1,873,136.4 1,911,395.8 375,000.0 1,638,300.0 700,000.0 2,051,131.9 3,511,436.4 2,611,395.8 9,754.4 9,565.4 9,627.2 Goal 1 To increase client self-sufficiency and well being. •Number of DES clients placed into 465,295.0 ($ Thousands) FY 1999 Actual Agency Goals and Key Performance Measures: Key Performance Measures 449,790.9 2,051,131.9 3,511,436.4 2,611,395.8 Funding and FTE Summary: Agency Total FAMILIES ABUSE Ø CHILD PREVENTION HOME AND Ø DDD COMMUNITY BASED Operating Funds Subtotal SERVICES ADMINISTRATION FAMILY ASSISTANCE CASE MANAGEMENT Ø DDD SERVICES employment •Average hourly wage of DES clients being employed •Number of investigation/referral/assessment services provided •Number of prevention services provided Department of Economic Security FY 1998 FY 1999 FY 2000 FY 2001 69,146 68,019 67,315 66,860 6.21 6.48 6.29 6.41 42,623 40,128 41,697 43,430 16,053 18,750 19,384 19,484 Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Percent of families referred to CPS within 6 months after receiving Family Builders services •Total child support (i.e., IV-D) collections (in millions) u NA NA 10 9 159.8 189.2 208.0 228.8 Interagency Coordinating Council for Infants and Toddlers (ICC), Employee Services and Support, Business and Finance, Technology Services, and Public Assistance Collections (PAC). ($ Thousands) Funding and FTE Amounts: FY 1999 Actual Goal 2 To improve DES performance. FY 1998 FY 1999 FY 2000 FY 2001 FY 2000 Estimate FY 2001 Estimate •Benefit payment average timeliness 94.0 93.4 94.8 95.3 General Funds Other Appropriated Funds Other Non Appropriated Funds 31,597.2 268.1 18,633.1 34,533.8 795.9 16,922.9 34,166.4 805.2 17,923.8 •Benefit payment average payment 95.9 96.2 95.5 95.6 Federal Funds 61,220.5 62,092.1 66,353.2 2.98 3.03 3.25 3.44 Program Total 111,718.9 114,344.7 119,248.6 FTE Positions 1,160.0 1,150.0 1,155.0 Key Performance Measures percent accuracy percent •Total child support (i.e., IV-D) dollars collected for each child support (i.e., IV-D) dollar expended (cost-effectiveness ratio) •Percent of field investigation cases completed •Dollar cost avoidance of field investigation cases (in thousands) u 100 100 100 24,325 14,540 14,540 14,540 •Percent of collaboration as measured on surveys •Number of community public forums FY 1998 FY 1999 FY 2000 NA NA Baseline NA NA FY 2001 NA 20 25 •Agency-wide customer satisfaction FY 1998 FY 1999 NA FY 2000 FY 2001 NA Baseline •Employee satisfaction rating •Percent of employee retention (does FY 1998 FY 1999 FY 2000 FY 2001 NA NA NA Baseline 85 NA NA NA not include transfers or promotions between State merit system agencies) u •Percent of program client databases FY 1998 NA FY 1999 FY 2000 4 Public Assistance Collections NA 33 PROGRAM SUMMARY CENTRAL ADMINISTRATION SUBPROGRAM SUMMARY OFFICE OF THE DIRECTOR Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954 Subprogram Mission: Subprogram Description: FY 2001 in data warehouse DEA.1 4 Business and Finance To provide leadership, direction, coordination, and support to enable the Department of Economic Security (DES) to achieve its mission and vision. Goal 6 To provide leadership for human services in Arizona and the nation. Key Performance Measures 4 Employee Services and Support DEA.1.1 Goal 5 To increase employee satisfaction. Key Performance Measures 4 Interagency Coordinating Council For Infants and Toddlers NA rating u 4 Governor's Advisory Council On Aging 4 Technology Services Goal 4 To increase customer satisfaction. Key Performance Measures 4 Office of The Director 4 Governor's Council On Developmental Disabilities Goal 3 To increase and improve stakeholder involvement. Key Performance Measures u This Program Contains the Following Subprograms: 100 67 The Director's Office of the DES consists of the director, deputy director for Protective, Social and Community Services, deputy director for Employment, Economic Assistance, and Operations, and the Office of Communications. Note: The Office of the Director coordinates and supports department-wide and division goals and objectives. ($ Thousands) Funding and FTE Amounts: Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate To provide leadership, direction, coordination, and support to enable the Department of Economic Security (DES) to achieve its mission and vision. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,158.9 68.0 1,164.8 3,950.8 890.0 76.5 1,251.9 5,104.4 917.9 78.5 1,251.9 5,109.7 Program Total 7,342.5 7,322.8 7,358.0 Program Description: FTE Positions 75.0 76.0 79.0 Program Mission: The Central Administration of the DES consists of the Office of the Director, Governor's Advisory Council on Aging (GACA), Governor's Council on Developmental Disabilities (GCDD), Health and Welfare Department of Economic Security Page 171 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Description: SUBPROGRAM SUMMARY DEA.1.2 GOVERNOR'S ADVISORY COUNCIL ON AGING Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 46-183 The Governor's Council on Developmental Disabilities (GCDD) is a planning and advocacy body. It was established in 1974 and organized to meet the responsibilities and duties prescribed in A.R.S. 41-2451 to 41-2454, as amended in 1989, and Public Law 98-527, amended by Public Law 104-183 in 1996. Subprogram Mission: Subprogram Description: The Governor's Advisory Council on Aging (GACA) is a policy advisory body and does not have regulatory authority. It was established and organized to meet the responsibilities and duties prescribed in A.R.S. 46-183. The Council advises the Governor, the Legislature, and state departments about aging policies and programs. The Council works to find solutions to the current aging problems and lay groundwork for the future needs of an increasingly aging population. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 555.8 0.0 0.0 0.0 548.6 0.0 0.0 0.0 548.6 Program Total 555.8 548.6 548.6 FTE Positions 7.0 7.0 7.0 Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 105.6 0.0 29.8 0.0 282.3 0.0 25.0 0.0 287.5 0.0 25.0 0.0 Program Total 135.4 307.3 312.5 FTE Positions 4.5 4.5 4.5 • Number of graduates in Partners • Legislative bills passed on aging issues u FY 1998 Actual u • Educational, training, special topic FY 1998 Actual 600 • Percent reduction of individuals on ESS u FY 2000 Expected 5 FY 2001 Expected 5 5 FY 1999 Actual 1,000 FY 2000 Expected FY 2001 Expected 1,500 1,000 forums, workshops, focus groups, or task force participants 28 FY 2001 Expected 29 32 FY 1998 Actual NA FY 1999 Actual FY 2000 Expected 20 FY 2001 Expected 20 20 Goal 3 To promote a free, appropriate public education for all students with disabilities. Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected • Special Education funding for students 326,000 338,000 352,000 367,000 with moderate and severe disabilities (in millions) u Goal 4 To partner with state service systems that cater to individuals with disabilities and assist them in becoming truly family friendly and family/consumer driven, by increasing the families' control of services, choices/options, and flexibility of services. Performance Measures SUBPROGRAM SUMMARY DEA.1.3 GOVERNOR'S COUNCIL ON DEVELOPMENTAL DISABILITIES Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-2451 to 41-2454 Subprogram Mission: To bring together persons with disabilities representing Arizona's cultural diversity, their families, and other community members to protect rights; eliminate barriers; jointly promote equal opportunities and self determination; and increase options through statewide planning, advocacy, monitoring, and community action for public policy change. Page 172 FY 2000 Expected Goal 2 To assist individuals with disabilities to gain employment. Performance Measures Goal 2 To improve the efficacy of the aging services system through the development of public/private partnerships. Performance Measures 26 FY 1999 Actual waiting list FY 1999 Actual 4 FY 1998 Actual Policymaking Goal 1 To continue to find legislative avenues when appropriate to resolve aging problems or needs. Performance Measures Goal 1 To actively support and promote self determination activities and leadership development of persons with disabilities and their families. Performance Measures Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: To advise the Governor, Legislature, and all state departments which the Council deems necessary on all matters and issues relating to the aging population, including the administration of the State Plan on Aging. • Number of family support groups FY 1998 Actual 26 FY 1999 Actual FY 2000 Expected 26 FY 2001 Expected 30 32 SUBPROGRAM SUMMARY DEA.1.4 INTERAGENCY COORDINATING COUNCIL FOR INFANTS AND TODDLERS Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 PL 105-17 Subprogram Mission: To optimize the developmental potential of Arizona children (birth to age three who have developmental delays) and their families through the development and implementation of a comprehensive, coordinated, community based service delivery system that is Department of Economic Security Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Percent of personnel, contracted or family-focused and culturally appropriate. Subprogram Description: As defined in Section 1431 of Public Law 105-17, the Individuals with Disabilities Education (IDEA) Part C, Infant and Toddlers with Disabilities, the Congress finds that there is an urgent and substantial need to enhance the development of infants and toddlers with disabilities and to minimize their potential for develomental delay; to reduce the educational cost to our society, including our Nation's schools, by minimizing the need for special education and related services after infants and toddlers with disabilities reach school age; to minimize the likelihood of institutionalization of individuals with disabilities and maximize the potential for their independently living in society; to enhance the capacity of families to meet the special needs of their infants and toddlers with disabilites; and to enhance the capacity of State and local agencies and service providers to identify, evaluate, and meet the needs of historically underrepresented populations, particularly minority, lowincome, inner-city and rural populations. It is therefore, the policy of the United States to provide financial assistance to States to develop and implement a statewide, comprehensive, coordinated, multidisciplinary, interagency system that provides early intervention services for infants and toddlers with disabilities and their families; to facilitate the coordination of payment for early intervention services from Federal, State, local, and private sources (including public and private insurance coverage); to enhance their capacity to provide quality early intervention services and expand and improve existing early intervention services being provided to infants and toddlers with disabilities and their families; and to encourage States to expand opportunities for children under three years of age who would be at risk of having substantial developmental delay if they did not receive early intervention services. u FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 2,327.5 0.0 0.0 0.0 4,530.2 0.0 0.0 0.0 4,530.2 Program Total 2,327.5 4,530.2 4,530.2 FTE Positions 9.0 9.0 9.0 planning model has been implemented • Overall percent of districts that are satisfied with the strategic planning model u Performance Measures • Average number of personnel, contracted or employed with any of the participating state agencies, that demonstrated knowledge and skills • Percent of personnel, contracted or employed with any of the participating state agencies, that demonstrated their knowledge and skills in Child Development, Developmental Risk, and Variation FY 1999 Actual 30 FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 1 3 NA NA 75 78 FY 1998 Actual • Percent of the Management Information System implemented statewide • Percent of the monitoring system model implemented statewide • Percent of programs that indicate evaluation and monitoring activities support quality improvement DEA.1.5 FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA NA 30 NA NA NA 30 NA NA NA NA SUBPROGRAM SUMMARY EMPLOYEE SERVICES AND SUPPORT Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954(A)(1)(e) Subprogram Mission: To assist employees to capably perform their jobs and to help ensure the Department of Economic Security provides services in an accountable, responsive, and effective manner. Subprogram Description: The Employee Services and Support subprogram provides support services to all employees and programs in the department in support of the agency's mission. These services include appellate services, internal audit and risk management, internal and special investigations, data security, loss control, evaluation, research, training, total quality management services, volunteer services and personnel management. ($ Thousands) Funding and FTE Amounts: FY 2000 Expected FY 2001 Expected NA NA NA NA NA NA NA 60 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 8,061.4 0.0 1,744.5 9,817.3 3,967.5 510.7 1,445.9 9,719.1 4,044.5 516.1 1,445.9 9,728.0 Program Total 19,623.2 15,643.2 15,734.5 FTE Positions 343.5 340.5 340.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u Health and Welfare NA Goal 3 The Arizona Early Intervention Program will develop and implement the evaluation and monitoring system to enhance the quality improvement activities statewide. Performance Measures Goal 1 To implement a credentialing process for early interventions personnel, contracted or employed with any of the participating state agencies, based on standards adopted by the Arizona Early Intervention Program (AzEIP). FY 1998 Actual FY 1998 Actual • Number of districts that the strategic Subprogram Goals and Performance Measures: u NA Goal 2 To improve, through the Arizona Early Intervention Program, the family centered model for Arizona's children birth to age three who have developmental delays and their families. Performance Measures ($ Thousands) Funding and FTE Amounts: NA employed with any of the participating state agencies, that demonstrated their knowledge and skills in the AzEIP Credential System Knowledge Content Areas Goal 1 To improve the efficiency and quality of service delivery to customers. Department of Economic Security Page 173 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1998 Actual Performance Measures • Number of audit reports produced within 15 days from end of field work • Number of significant audit findings • Percent of significant audit findings FY 1999 Actual FY 2000 Expected FY 2001 Expected 23 24 44 28 30 32 Performance Measures 50 50 50 50 • Percent of customers satisfied with FY 1998 Actual • Percent increase of Office of Personnel Management customer satisfaction rating • Percent increase of Office of Management Development customer satisfaction rating • Percent increase of Appellate Services Administration customer satisfaction rating DEA.1.6 FY 1998 Actual FY 1999 Actual FY 2000 Expected DEA.1.7 NA Baseline 3 3 NA Baseline 5 5 NA Baseline 5 5 80.8 81.3 80.3 SUBPROGRAM SUMMARY Subprogram Mission: To meet our customers' business demands through progressive leadership and technology. The Office of Technology Services (OTS) supports the information processing needs of the Department of Economic Security through the use of electronic data processing facilities. OTS provides technical and systems design support to all DES divisions and is responsible for the development, maintenance, and enhancement of all systems. In addition, OTS works to ensure that these systems are compatible, designed with agency standards, interchangeable, and not redundant where technically and economically feasible. Subprogram Mission: To meet our customers' business demands through progressive leadership and technology. The subprogram provides business services to the department for its program divisions to facilitate and support the agency's mission. These services include policy, planning and project management; accounting services; financial management services; budget services; purchasing, equipment management and contract administration; accounts receivable and collections support; financial systems management and analysis; operations support (i.e., printing services, mail [via contracted/privatized provider], supply services, and forms and manual development); and facilities planning and property management. In addition, the division coordinates financial funding and audit issues with state and federal entities. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 12,065.0 0.0 6,086.8 19,304.3 10,184.8 0.0 6,006.8 20,542.1 9,988.6 0.0 7,007.7 24,829.6 Program Total 37,456.1 36,733.7 41,825.9 FTE Positions 364.0 357.0 368.0 Subprogram Goals and Performance Measures: u Goal 1 To improve the quality of key business services delivered to OTS customers. Performance Measures ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 9,206.3 0.0 9,607.2 25,110.5 19,209.2 0.0 8,193.3 21,487.9 18,927.9 0.0 8,193.3 21,444.3 Program Total 43,924.0 48,890.4 48,565.5 FTE Positions 350.0 349.0 340.0 • Percent decrease in average cycle time (hours) for open repair calls • Percent decrease in average configuration days for open ARTS requests u Performance Measures • Percent of increase in customers satisfied u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA Baseline 5 5 NA Baseline 5 5 u FY 1998 Actual FY 1999 Actual FY 2000 Expected NA Baseline 5 FY 2001 Expected 5 with S&P services Goal 1 To improve the quality of key business services delivered to the division's customers. FY 1999 Actual FY 1998 Actual Goal 2 To improve customer satisfaction with the services and processes OTS provides. Subprogram Goals and Performance Measures: FY 1998 Actual ($ Thousands) Funding and FTE Amounts: Subprogram Description: Page 174 FY 2001 Expected Subprogram Description: BUSINESS AND FINANCE Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954(A)(1)(e) • Cost per dollar collected • Vehicle cost per mile 80.3 FY 2000 Expected TECHNOLOGY SERVICES Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954(A)(1)(e) FY 2001 Expected SUBPROGRAM SUMMARY Performance Measures FY 1999 Actual OPPPC Goal 2 To improve customer satisfaction with the services and products we provide. Performance Measures Goal 2 To improve customer satisfaction with the services and processes the division provides. 22 implemented u u 25 FY 2000 Expected FY 2001 Expected .10 .10 .10 .10 .317 .314 .308 .302 Goal 3 To provide IT leadership and direction to the Department to support its business needs. Performance Measures • Number of ITSP management FY 1998 Actual NA FY 1999 Actual FY 2000 Expected NA 6 FY 2001 Expected 3 recommendations Department of Economic Security Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS volunteer opportunities and training, and adult day care. SUBPROGRAM SUMMARY DEA.1.8 PUBLIC ASSISTANCE COLLECTIONS Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 46-295 FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Subprogram Mission: To utilize Public Assistance Collection (PAC) monies in an effective, efficient manner so as to enhance the collection of PAC programs. Subprogram Description: The subprogram is used to improve public assistance collection activities. Collection activities resulting from this fund will focus on Temporary Assistance for Needy Families (TANF), Aid to Families with Dependent Children (AFDC), General Assistance and Foster Care programs. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 0.0 0.0 Other Appropriated Funds Other Non Appropriated Funds Federal Funds 200.1 0.0 154.3 208.7 0.0 159.8 210.6 0.0 162.8 Program Total 354.4 368.5 373.4 FTE Positions 7.0 7.0 7.0 General Funds • Cost per PAC dollar collected DEA.2 4,337.6 0.0 0.0 4,426.3 0.0 0.0 Federal Funds 2,616.2 2,578.9 2,578.9 Program Total 14,788.1 6,916.5 7,005.2 FTE Positions 155.5 160.5 160.5 u Goal 1 To enhance administrative and contract management procedures to improve the quality of services provided to customers. Performance Measures •Average provider satisfaction rate (based FY 1998 Actual FY 1999 Actual .17 .15 DEA.3 FY 1999 Actual NA FY 2000 Expected FY 2001 Expected 4.1 4.2 3.9 PROGRAM SUMMARY AAA HOME AND COMMUNITY BASED SERVICES Division of Aging and Community Services Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954(A), 46-191(7), 46-192(A)(4), CFR 93-667 FY 2000 Expected FY 2001 Expected .16 .17 PROGRAM SUMMARY Program Mission: To further develop and provide a continuum of services designed to meet the needs of older or at-risk adults so they may retain independence and autonomy. Program Description: ADMINISTRATION-AGING AND ADULT SERVICES Division of Aging and Community Services Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954(A) The system of home and community based services includes services that assist disabled adults and the elderly to live as independently as possible in their homes and community. Services provided include home care, home delivered meals, transportation, adult day health care, respite, home repair, and case management. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual Program Mission: To support and enhance the ability of at-risk and older adults to meet their needs to the maximum of their ability, choice and benefit. Program Description: The Aging and Adult Administration (A&AA), within the Division of Aging and Community Services, administers a statewide program of advocacy, social services, and programs to serve at-risk and older adults. Emphasis in the delivery of services is placed on at-risk and older adults with the greatest social and economic needs. Aging and Adult services include investigative and protective services, case management, home care (housekeeperchore, home health aid, personal care and home nursing), home repair/adaptation/renovation, transportation, Long Term Care Ombudsman, legal assistance, congregate meals, home delivered meals, socialization/recreation, counseling, subsidized employment, Health and Welfare FY 1998 Actual on a scale of 1-5) Goal 1 To increase efficiency of collections in TANF, AFDC, General Assistance and Foster Care. Performance Measures FY 2001 Estimate Program Goals and Performance Measures: Subprogram Goals and Performance Measures: u FY 2000 Estimate 12,171.9 0.0 0.0 ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 303.2 0.0 0.0 FY 2001 Estimate 8,561.2 0.0 0.0 8,561.2 0.0 0.0 Federal Funds 6,937.9 8,096.1 8,096.1 Program Total 7,241.1 16,657.3 16,657.3 FTE Positions 0.0 0.0 0.0 Program Goals and Performance Measures: u Goal 1 To enhance the capabilities of the Area Agencies on Aging to accurately forecast the allocation of contract dollars per client. Performance Measures Department of Economic Security FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected Page 175 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Percent of authorized units utilized u Goal 2 59 76 82 84 FY 1998 Actual •Combined average percent of survey 7 9.2 9.5 10 counselors are available To improve the ability of the Home and Community Based Services (HCBS) system to assure that clients, who would otherwise require institutionalization, are retaining independence by the provision of services. Performance Measures •Average number of hours per day that FY 1999 Actual NA FY 2000 Expected FY 2001 Expected 83.5 84.5 82.8 u Goal 3 To improve the effectiveness of the Long-Term Care Ombudsman Program in assisting residents of LongTerm Care facilities to resolve complaints. Performance Measures •Percent of complaints resolved to the u DEA.4 Performance Measures Goal 4 91 FY 2000 Expected 91 FY 2001 Expected 93 94 To improve the provision of legal services assistance for vulnerable adults in Arizona. •Percent of respondents who indicated that ELDER RIGHTS FY 1999 Actual client/family's satisfaction respondents indicating provision of HCBS allowed retention of independence and avoidance of premature institutionalization PROGRAM SUMMARY FY 1998 Actual FY 1998 Actual FY 1999 Actual NA FY 2000 Expected 67 FY 2001 Expected 75 100 training improved their ability to do their jobs Division of Aging and Community Services Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954(A)(1)(b), 46-451; 46-452 DEA.5 PROGRAM SUMMARY OLDER WORKERS Program Mission: Division of Aging and Community Services To provide statewide leadership in the areas of planning, developing, and coordinating a comprehensive system of protection and advocacy programs that assists disabled and vulnerable elders to exercise their rights and choices promised by law. Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 46-192(A)(8) and (9) Program Mission: Program Description: Elder Rights, established as a result of Title VII of the Older Americans Act, includes four major components under state leadership. These components are Elder Abuse Prevention, Legal Services Assistance, State Long Term Care Ombudsman, and the State Health Insurance Assistance Program for insurance and public benefits. Elder Rights is an advocacy program that incorporates all services, support, and protection to assist vulnerable adults in understanding their rights, maintaining and exercising control over decision making, and benefiting from services and benefits promised by law. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 551.2 0.0 0.0 535.6 0.0 0.0 535.6 0.0 0.0 Federal Funds 200.3 203.7 203.7 Program Total 751.5 739.3 739.3 FTE Positions 4.0 0.0 0.0 Goal 1 To improve the Adult Protective Services (APS) investigation process. Performance Measures •APS investigation percent (FY 1999 FY 1998 Actual 77.42 FY 1999 Actual 76.37 FY 2000 Expected FY 2001 Expected 80.00 83.00 decrease is due to the 1.01% increase of reports received) u Goal 2 Page 176 This unit includes Title V, the Senior Community Service Employment Program of the Older Americans Act, which provides subsidized part-time employment to older workers 55 years of age and older who are at or below 125% of poverty. The purpose of Title V is to train workers to enable them to move to unsubsidized positions in the public and private sectors. Provisions of the Title V program require that unsubsidized employment be for a minimum of any combination of hours worked and wage earned which results in an amount greater than 20 hours per week multiplied by the federal minimum wage. This unit also includes the Foster Grandparent Program which provides stipends and travel expenses to volunteers 60 years of age and older who are at or below poverty guidelines to work with children with special needs. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate 0.0 0.0 399.0 FY 2001 Estimate 935.0 0.0 502.1 974.5 0.0 502.1 Federal Funds 11,539.3 13,016.9 13,543.8 Program Total 11,938.3 14,454.0 15,020.4 FTE Positions 0.0 0.0 0.0 Program Goals and Performance Measures: To enhance Medicare beneficiaries' knowledge and understanding of their health care coverage. Performance Measures Program Description: General Funds Other Appropriated Funds Other Non Appropriated Funds Program Goals and Performance Measures: u To empower economically disadvantaged persons age 55 or older with job opportunities in training programs or stipend volunteer programs in order to enhance the participant's quality of life. FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected u Goal 1 To improve the quality of life of workers age 55 and over by moving them toward self-sufficiency. Performance Measures Department of Economic Security FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Percent of participants transitioned from 42 47 48 50 subsidized to unsubsidized positions u Goal 2 To improve the quality of life of low income persons age 60 and over while providing meaningful intergenerational contact with special needs children. Performance Measures •Percent of respondents indicating FY 1998 Actual FY 1999 Actual NA FY 2000 Expected 65 Program Description: FY 2001 Expected 68 To provide the financial and technical assistance for local communities to identify priority problems and needs of persons in poverty and to fund priority services. 71 satisfaction with the Foster Grandparent program This program funds Community Action Agencies (CAAs) for services that assist with basic needs and to develop responses to poverty. Areas addressed by agencies include issues associated with poverty, homelessness, and hunger. ($ Thousands) Funding and FTE Amounts: DEA.6 FY 1999 Actual PROGRAM SUMMARY ADMINISTRATION-COMMUNITY SERVICES General Funds Other Appropriated Funds Other Non Appropriated Funds Division of Aging and Community Services Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954(A)(1)(b) Program Mission: 970.8 0.0 532.0 983.5 0.0 736.0 983.5 0.0 736.0 Federal Funds 12,361.5 15,556.8 15,230.4 Program Total 13,864.3 17,276.3 16,949.9 FTE Positions 0.0 0.0 0.0 4 Emergency Assistance Program Description: 4 Utility Assistance Urgent, short-term basic needs are addressed by providing direct services and utilizing networks and partnerships. Working with partners throughout Arizona, programs and services include direct and indirect client assistance; solicitation, development, negotiation, implementation and monitoring of service contracts; fiscal review; contract compliance assessment; technical assistance to improve effectiveness and accountability; and identification of training needs. DEA.7.1 FY 1999 Actual SUBPROGRAM SUMMARY EMERGENCY ASSISTANCE Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. Title 46, Ch. 2. Art.2 ($ Thousands) Funding and FTE Amounts: Subprogram Mission: FY 2000 Estimate FY 2001 Estimate To temporarily stabilize low income households having an urgent, basic need which cannot be met with their own or other resources. General Funds Other Appropriated Funds Other Non Appropriated Funds 1,113.3 0.0 199.0 592.4 0.0 228.0 603.4 0.0 228.0 Federal Funds 1,588.7 1,781.7 1,786.4 Program Total 2,901.0 2,602.1 2,617.8 FTE Positions 58.5 58.5 58.5 Subprogram Description: Through contracts with community agences, federal and state funds are used to provide temporary financial assistance in emergency situations. Assistance is provided for utilities, shelter, repairs, and special needs. To improve the effectiveness and efficiency of the Community Services Administration. Performance Measures •Percent of invoices processed within 7 FY 1998 Actual FY 1999 Actual 83 92 FY 2000 Expected 93 FY 2001 Expected 94 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 970.8 0.0 0.0 8,399.5 983.5 0.0 0.0 10,890.3 983.5 0.0 0.0 10,890.3 Program Total 9,370.3 11,873.8 11,873.8 FTE Positions 0.0 0.0 0.0 days DEA.7 Subprogram Goals and Performance Measures: PROGRAM SUMMARY COMMUNITY ACTION PROGRAM Division of Aging and Community Services Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 PL 97-35, Title VI Program Mission: Health and Welfare ($ Thousands) Funding and FTE Amounts: Program Goals and Performance Measures: Goal 1 FY 2001 Estimate This Program Contains the Following Subprograms: To assist people to move through and out of crisis situations. u FY 2000 Estimate u Goal 1 To improve the quality of emergency assistance services for low income households. Performance Measures • Average provider of emergency assistance error percent (FY 99 increase is due to turnover of contractors) • Average cycle time in days to process an emergency assistance application Department of Economic Security FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 18 22 10 5 45 3 3 3 Page 177 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Average payment of emergency 30 26 24 20 assistance issuance cycle in days organizations, CSA serves as a hunger information clearinghouse and leverages resources to serve hungry people through a statewide food bank network. SUBPROGRAM SUMMARY DEA.7.2 FY 1999 Actual Subprogram Mission: To assist low-income households obtain and maintain basic utility services. Subprogram Description: This subprogram provides utility benefits, deposits, repairs or replacement of appliances, discounts on utility bills or telephones to low-income households, as well as full payment of telephone services for medically needy individuals. FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 1,280.5 0.0 0.0 1,286.6 0.0 0.0 1,286.6 0.0 0.0 Federal Funds 1,049.5 996.2 996.2 Program Total 2,330.0 2,282.8 2,282.8 FTE Positions 0.0 0.0 0.0 4 Overall Coordinated Hunger 4 Rural Food Bank Project (sli) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 0.0 0.0 Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 532.0 3,962.0 0.0 736.0 4,666.5 0.0 736.0 4,340.1 Program Total 4,494.0 5,402.5 5,076.1 FTE Positions 0.0 0.0 0.0 General Funds FY 2000 Estimate This Program Contains the Following Subprograms: ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: UTILITY ASSISTANCE Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 46-741:43-616 DEA.8.1 SUBPROGRAM SUMMARY OVERALL COORDINATED HUNGER Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954(A)(18)(d) PL 97-35, Title VI Subprogram Mission: To help eliminate hunger in Arizona. Subprogram Goals and Performance Measures: u Goal 1 To increase the total number of customers served with the lowest income and highest utility rates. Performance Measures • Percent of households receiving at least FY 1998 Actual FY 1999 Actual 52 48 FY 2000 Expected FY 2001 Expected 88 98 80% of the maximum allowable benefit (FY 99 program data is being reviewed for possible adjustments) u Goal 2 To increase the level of participation by households in the utility and telephone discount, deposit, and repair programs. Subprogram Description: The Office of Coordinated Hunger Programs (OCHP) provides a focal point (as required in A.R.S. 41-1954, A. 17 and 41-1981, E.) for addressing hunger issues in Arizona. In partnership with public and private organizations, OCHP develops and serves as a hunger information clearinghouse and leverages resources to serve hungry people through a statewide food bank network. As in prior years, the funding information for Overall Coordinated Hunger Subprogram, DEA.8.1.SUB, is displayed in the Rural Food Bank Project, DEA.8.2.SUB. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,086.6 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 COORDINATED HUNGER PROGRAMS Program Total 1,086.6 0.0 0.0 Division of Aging and Community Services FTE Positions 0.0 0.0 0.0 Performance Measures • Number of households served in the FY 1998 Actual FY 1999 Actual 72,126 88,650 FY 2000 Expected FY 2001 Expected 96,000 100,800 utility discount programs DEA.8 PROGRAM SUMMARY Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954, A.R.S. 17 and 41-1981.E. PL 97-35, Title VI Subprogram Goals and Performance Measures: u Goal 1 To facilitate the resolution of critical hunger issues identified by customers and stakeholders. Program Mission: Performance Measures To help eliminate hunger in Arizona. • Number of priority issues addressed by FY 1998 Actual 4 FY 1999 Actual FY 2000 Expected 4 4 FY 2001 Expected 4 the Council Program Description: The coordinated hunger program provides a focal point (as required in A.R.S. 41-1954, A.17 and 41-1981. E.) for addressing hunger issues in Arizona. In partnership with public and private Page 178 Department of Economic Security Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY DEA.8.2 FY 1999 Actual RURAL FOOD BANK PROJECT (SLI) Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954(A)(18)(d) PL 97-35, Title VI FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 1,127.7 0.0 39.3 1,155.4 0.0 45.0 1,155.4 0.0 45.0 Subprogram Mission: Federal Funds 2,361.3 2,968.3 2,968.3 To establish and support food banks and food distribution in rural areas of the state. Program Total 3,528.3 4,168.7 4,168.7 FTE Positions 0.0 0.0 0.0 Subprogram Description: Program Goals and Performance Measures: This subprogram develops the capacity and capability in rural areas of the state to consolidate food gleaning, solicitation and transportation efforts, and to coordinate food distribution activities. Technical assistance is provided to rural communities developing local structures to administer food collection and distribution activities. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 193.9 1,286.6 1,286.6 Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 1,049.5 0.0 0.0 996.2 0.0 0.0 996.2 Program Total 1,243.4 2,282.8 2,282.8 FTE Positions 0.0 0.0 0.0 Goal 1 •Number of households receiving homeless u Goal 2 • Total pounds of food distributed from an Arizona gleaning project (million of pounds) • Cost per pound of food from gleaning project FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 1999 Actual 2,646 5,190 FY 2000 Expected FY 2001 Expected 5,300 5,400 To improve the effectiveness of the homeless programs. Performance Measures •Total number of unduplicated households FY 1998 Actual FY 1999 Actual NA FY 2000 Expected FY 2001 Expected NA Baseline NA receiving prevention/move-in/shelter services in two consecutive years u Goal 1 To more effectively distribute food resources among counties in Arizona. Performance Measures FY 1998 Actual prevention services Goal 3 Subprogram Goals and Performance Measures: u To prevent homelessness by preventing eviction/mortgage foreclosures and assisting with move-in costs of low income households. Performance Measures ($ Thousands) Funding and FTE Amounts: General Funds u To assist communities, outside of Pima and Maricopa Counties, to develop a continuum of care for homeless programs. Performance Measures FY 2001 Expected 41 48 50 52 NA .02200 .02156 .02113 •Total number of communities developing FY 1998 Actual FY 1999 Actual 3 6 FY 2000 Expected FY 2001 Expected 11 17 continuum of care plans DEA.10 PROGRAM SUMMARY DOMESTIC VIOLENCE PROGRAM Division of Aging and Community Services DEA.9 PROGRAM SUMMARY COORDINATED HOMELESS PROGRAMS Division of Aging and Community Services Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 Statutory citation not provided Program Mission: Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954(A)(19), PL 100-77, PL 100-628 To protect the victims of domestic violence and their children and to improve the comprehensive Domestic Violence Program in Arizona. Program Mission: Program Description: To assist homeless and near homeless individuals and families throughout the state. The Domestic Violence Program provides funding for shelter and supportive services for victims of domestic violence and their children utilizing a statewide network of private non-profit shelter facilities and safe houses. Technical assistance is provided to the domestic violence network members with the assistance of a statewide coalition against domestic violence. Program Description: The Coordinated Homeless Programs include planning and coordination activities and contracting of funds to community based organizations providing services for homeless and near homeless individuals and families. Health and Welfare Department of Economic Security Page 179 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate refugee cash assistance. FY 2001 Estimate Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds 1,123.8 1,294.9 0.0 2,257.9 1,509.1 0.0 2,257.9 1,509.1 0.0 Federal Funds 2,120.5 2,624.2 2,624.2 Program Total 4,539.2 6,391.2 6,391.2 FTE Positions 0.0 0.0 0.0 •Percent of adult recipients in compliance u Goal 2 Performance Measures u u FY 1999 Actual FY 2000 Expected FY 2001 Expected •Number of women and children sheltered 6,880 6,562 7,050 7,500 •Number of women and children sheltered 291 494 600 600 66,727 73,886 79,000 84,000 7,092 4,404 4,500 5,000 NA Baseline NA in crisis shelters in transitional shelters Number of residential counseling hours • •Number of non-residential counseling hours •Average cost of shelter activities identified u Goal 2 NA •Number of shelter beds available DEA.11 FY 1998 Actual FY 1999 Actual 443 92 92 FY 1998 Actual FY 1999 Actual 85 FY 2000 Expected 96 FY 2001 Expected 94 94 To prepare all unaccompanied minors in protective care for a productive adulthood. Performance Measures •Percent of unaccompanied minors enrolled FY 1998 Actual FY 1999 Actual 75 FY 2000 Expected 100 FY 2001 Expected 75 75 in continuing education and/or employed u Goal 4 To assist refugees individually and as families in becoming self-sufficient. Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,404 1,695 2,473 1,903 6.00 6.00 6.05 6.10 in employment FY 2000 Expected FY 2001 Expected 470 510 434 Goal 3 •Number of refugees placed in employment •Average hourly salary of refugees placed To assist the network of providers to improve the accessibility and quality of their services. Performance Measures 96 FY 2001 Expected within 48 hours To provide domestic violence program services. FY 1998 Actual 89 FY 2000 Expected To provide health care benefits to newly arrived refugees through quality management of the Refugee Medical Assistance Program. •Percent of eligibility determinations made Performance Measures FY 1999 Actual with Job Search/ESL Program Goals and Performance Measures: Goal 1 FY 1998 Actual DEA.12 PROGRAM SUMMARY INFORMATION AND REFERRAL (SLI) Division of Aging and Community Services PROGRAM SUMMARY Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954(18)(a) REFUGEE RESETTLEMENT PROGRAM Division of Aging and Community Services Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 PL 96-212 Program Mission: To provide accurate information on available services for all persons in Arizona and to direct people to those services. Program Mission: To assist refugees in their initial transition towards self-sufficiency and full membership in the mainstream community. Program Description: Through the coordination of direct and contracted services to eligible refugees, the program provides cash and medical assistance, social services, and protective services to unaccompanied minors. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Federal Funds 5,292.2 7,004.7 7,004.7 Program Total 5,292.2 7,004.7 7,004.7 FTE Positions 0.0 0.0 0.0 Goal 1 Page 180 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 191.5 0.0 0.0 115.4 0.0 0.0 115.4 0.0 0.0 Federal Funds 257.0 294.0 294.0 Program Total 448.5 409.4 409.4 FTE Positions 0.0 0.0 0.0 Program Goals and Performance Measures: u Program Goals and Performance Measures: u This program provides for assistance, generally by telephone, to allow individuals to gain access to appropriate human services statewide by providing the name, address and eligibility criteria of potential service providers. A 1-800 toll free line is available. ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Program Description: Goal 1 To assist newly arrived eligible refugees to meet their basic economic needs through the provision of Department of Economic Security To provide information and referral services which assist households to access appropriate human services. Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures •Number of clients surveyed •Percent of clients surveyed who were FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 926 2,815 2,840 NA 96 87 98 u Goal 3 To increase the effectiveness of relationships with business partners. accurately referred Performance Measures DEA.13 •Number of rural vendors •Percent effectiveness with Consultative PROGRAM SUMMARY Examination vendors •Percent effectiveness with Medical Evidence of Record vendors DISABILITY DETERMINATION SERVICES ADMINISTRATION u Division of Benefits and Medical Eligibility Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. Title 41, Ch. 14, Art. 1 Goal 4 FY 2000 Expected FY 2001 Expected NA 175 180 185 NA NA Baseline 91 NA NA Baseline 91 FY 1998 Actual •Percent increase of job satisfaction DEA.14 To provide timely and accurate disability determinations for the people we serve. FY 1999 Actual To increase job satisfaction. Performance Measures Program Mission: FY 1999 Actual NA FY 2000 Expected FY 2001 Expected NA Baseline NA PROGRAM SUMMARY FAMILY ASSISTANCE Division of Benefits and Medical Eligibility Program Description: Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954(A)(1)© The Disability Determination Services Administration (DDSA) adjudicates Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) benefit claims from Social Security Offices in Arizona. Federal statutes and regulations require the states to administer the disability documentation and decision-making process for claimants who are residents. The DDSA operates under federal statutes and regulations which require states to make SSDI and SSI disability determinations for their residents. The Social Security Administration (SSA) funds 100 percent of the program cost and mandates specific program guidelines and performance standards. In addition, the DDSA reviews and determines entitlements for all referred initial and continuing Arizona Long Term Care System (ALTCS) claims. The applicant's potential for vocational rehabilitation is considered, with referrals made as appropriate. Program Mission: To provide assistance to eligible families to meet their basic needs and promote self-sufficiency. Program Description: The program ensures conformity with federal and state laws in the Food Stamp, Cash Assistance under Temporary Assistance for Needy Families (CA), General Assistance, Institutional Support Payments and Tuberculosis Control programs; coordinates eligibility determination for Medical Assistance Only programs; and provides Child Passenger Restraint seats. Appropriations were not received for the Full Employment Demonstration Project and Youth Support Research, both of which ended in state FY 1998. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1998 Actual FY 2000 Estimate FY 2001 Estimate ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 0.0 153.6 0.0 0.0 210.8 0.0 0.0 210.8 Federal Funds 16,457.3 20,911.8 20,911.8 Program Total 16,610.9 21,122.6 21,122.6 Federal Funds 340,106.7 352,366.3 363,827.7 FTE Positions 233.3 233.3 233.3 Program Total 449,790.9 465,295.0 475,232.1 FTE Positions 2,636.0 2,320.0 2,323.3 Program Goals and Performance Measures: u Goal 1 •Percent of correct cases •Average case processing time SSDI (days) •Average case processing time SSI (days) •Percent of production u Goal 2 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected Performance Measures 93.9 94.4 78.5 89.3 87.3 85.3 82.4 88.6 86.6 84.6 4 Child Passenger Restraint NA NA NA NA 4 Eligibility Determination Health and Welfare NA 79,799.1 0.0 31,605.3 4 Cash Assistance Under Temporary Assistance For Needy 93.4 To improve customer satisfaction. •Percent of customers satisfied 81,323.4 0.0 31,605.3 4 Family Assistance Administration NA FY 1998 Actual 79,095.2 0.0 30,589.0 This Program Contains the Following Subprograms: To improve DDSA performance. Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Families (sli) 4 Food Stamps FY 1999 Actual 77 FY 2000 Expected 79 FY 2001 Expected 80 4 General Assistance (sli) 4 Tuberculosis Control (sli) Department of Economic Security Page 181 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS 4 Institutional Support Payments (sli) Subprogram Description: 4 Office of Program Evaluation Cash Assistance under Temporary Assistance for Needy Families (CA) provides for financial benefit payments to those individuals who meet the eligibility criteria of the federally matched program. The CA Program operates under the Welfare Reform Demonstration Project EMPOWER (Employing and Moving People Off Welfare and Encouraging Responsibility). EMPOWER provides temporary assistance to families who are seeking employment or completing an education or training program that enables them to move into the work force and leave the welfare system. The major provisions of EMPOWER include: Time Limited Assistance - adult household members can only receive CA cash assistance for 24 months during a five year period of time; Family Benefit Cap - CA cash benefits will not be increased for additional children; Unwed Minor Parents - eligibility of unwed minor parents is limited; Individual Development Account - allowing an educational/training savings account that will not count against the CA or food stamp (FS) resource limits; and Transitional Medical Assistance (TMA) extending benefits from 12 to 24 months. In addition to the EMPOWER provisions, the CA Program operates under a grant diversion option. The diversion option offers a one-time payment up-front to needy CA applicants who are likely to obtain immediate employment. The one-time diversion payment may eliminate the applicant's need for on-going CA assistance. This option is subject to federal waiver approval. SUBPROGRAM SUMMARY DEA.14.1 FAMILY ASSISTANCE ADMINISTRATION Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954(A)(1)(C) Subprogram Mission: To provide assistance to eligible families to meet their basic needs and promote self-sufficiency. Subprogram Description: The Family Assistance Administration (FAA) provides support to field staff by providing leadership, oversight, policy and procedures, training, system support, financial and purchasing, human resources and management information. The subprogram ensures conformity with federal and state laws in the Food Stamp, Cash Assistance under Temporary Assistance for Needy Families (CA), General Assistance, Institutional Support Payments and Tuberculosis Control programs; coordinates eligibility determination for Medical Assistance Only programs; and provides Child Passenger Restraint seats. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 36,925.3 0.0 29,771.3 19,553.9 35,705.2 0.0 30,579.4 13,459.4 34,180.9 0.0 30,579.4 13,506.3 Program Total 86,250.5 79,744.0 78,266.6 FTE Positions 2,573.0 2,261.0 ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: 2,264.3 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 37,249.3 0.0 0.0 80,399.2 39,789.0 0.0 0.0 92,343.2 39,789.0 0.0 0.0 92,307.3 Program Total 117,648.5 132,132.2 132,096.3 FTE Positions 0.0 0.0 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u u Goal 1 To increase the Family Assistance Administration's efficiency and accountability. Performance Measures • Mean number of days to process FY 1998 Actual 26.9 FY 1999 Actual 25.9 FY 2000 Expected FY 2001 Expected 24.9 23.9 applications for all programs u Goal 2 To improve staff retention. Performance Measures • Percent of staff satisfied with job • EI turnover percent • Staff turnover percent (other than EI) Goal 1 To increase the Family Assistance Administration's efficiency and accountability. FY 1998 Actual Performance Measures • CA timeliness rate • CA total payment accuracy rate • Percent of CA households approved for FY 1999 Actual FY 2000 Expected FY 2001 Expected 98.0 98.5 98.7 98.0 95.2 95.1 95.1 95.2 13.09 12.76 17.76 22.76 TMA/month FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 90.4 90.1 90.6 91.1 NA 28.3 27.3 26.3 NA 24.4 14.0 13.0 SUBPROGRAM SUMMARY DEA.14.2 CASH ASSISTANCE UNDER TEMPORARY ASSISTANCE FOR NEEDY FAMILIES (SLI) Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. Title 46, Ch. 2, Art. 5 (41-1954) Subprogram Mission: DEA.14.3 SUBPROGRAM SUMMARY CHILD PASSENGER RESTRAINT Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 28-907 Subprogram Mission: To provide car seats to applicants who meet eligibility criteria. Subprogram Description: The subprogram provides car seats for distribution to requesting hospitals, health clinics, domestic violence shelters, and homeless shelters for loan to indigent applicants. To provide assistance to eligible families to meet their basic needs and promote self-sufficiency. Page 182 Department of Economic Security Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: u FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 143.1 0.0 0.0 0.0 154.2 0.0 0.0 0.0 154.2 0.0 Program Total 143.1 154.2 154.2 FTE Positions 0.0 0.0 0.0 Goal 1 To disburse the Child Passenger Restraint Fund monies on purchasing and distributing child restraints seats. FY 1998 Actual Performance Measures • Number of car seats purchased and distributed • Dollar cost per car seat DEA.14.4 FY 1999 Actual FY 2000 Expected FY 2001 Expected FY 1998 Actual Performance Measures • MAO timeliness rate • MAO case accuracy rate DEA.14.5 FY 1999 Actual FY 2000 Expected FY 2001 Expected 94.5 93.5 94 94.5 97 97 97 97 SUBPROGRAM SUMMARY FOOD STAMPS Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 46-136 Subprogram Goals and Performance Measures: u Goal 2 To increase the Family Assistance Administration's efficiency and accountability. Subprogram Mission: To provide assistance to eligible families to meet their basic needs and promote self-sufficiency. 3,119 3,807 3,807 3,807 Subprogram Description: 40.45 40.45 40.45 40.45 Food Stamps (FS) provide low-income households increased food purchasing power, enabling them to obtain a more adequate nutritional diet. This is a federal program regulated by the U.S. Department of Agriculture (USDA). The state administers the distribution of food stamps through electronic benefit transfers (EBT) and food stamp coupons. SUBPROGRAM SUMMARY ELIGIBILITY DETERMINATION Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 46-204 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 239,154.1 0.0 0.0 0.0 246,046.0 0.0 0.0 0.0 257,496.4 Program Total 239,154.1 246,046.0 257,496.4 FTE Positions 0.0 0.0 0.0 Subprogram Mission: To conduct eligibility determinations for subprograms of the Family Assistance Administration and determine eligibility for the Medical Assistance Only program (MAO). Subprogram Description: The subprogram ensures conformity with federal and state laws in the Food Stamp, Cash Assistance under Temporary Assistance for Needy Families (CA), General Assistance, Institutional Support Payments, and Tuberculosis Control programs. In addition, it conducts eligibility for Medical Assistance Only (MAO) programs. Subprogram Goals and Performance Measures: u ** As in prior years, the funding information for the Eligibility Determination Subprogram, DEA 14.4.SUB, is displayed in the Family Assistance Administration Subprogram, DEA 14.1.SUB. Goal 1 To increase the Family Assistance Administration's efficiency and accountability. FY 1998 Actual Performance Measures ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 • FS timeliness rate • FS total payment accuracy rate DEA.14.6 FY 1999 Actual FY 2000 Expected FY 2001 Expected 92.6 92.2 95 95.5 94.1 94.7 92.6 92.7 SUBPROGRAM SUMMARY GENERAL ASSISTANCE (SLI) Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. Title 46, Ch. 2, Art. 2 Subprogram Mission: Subprogram Goals and Performance Measures: To provide assistance to eligible families to meet their basic needs and promote self-sufficiency. u Subprogram Description: Goal 1 To improve the quality of customer service. Performance Measures • Percent of clients satisfied with FAA Health and Welfare FY 1998 Actual 87.0 FY 1999 Actual 86.6 FY 2000 Expected FY 2001 Expected 87.1 87.6 This 100 percent state funded subprogram provides financial assistance to individuals who are unemployable because of physical or mental disability. Department of Economic Security Page 183 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 4,023.9 0.0 0.0 0.0 4,260.8 0.0 0.0 0.0 4,260.8 0.0 0.0 0.0 Program Total 4,023.9 4,260.8 4,260.8 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 To increase the Family Assistance Administration's efficiency and accountability. FY 1998 Actual Performance Measures • GA timeliness rate DEA.14.7 FY 1999 Actual 96.8 FY 2000 Expected FY 2001 Expected 95.9 96.1 95.7 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 0.0 288.0 0.0 0.0 0.0 288.0 0.0 0.0 0.0 Program Total 0.0 288.0 288.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u SUBPROGRAM SUMMARY TUBERCULOSIS CONTROL (SLI) Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 36-716 Goal 1 To increase the Family Assistance Administration's efficiency and accountability. Performance Measures • ISP timeliness rate FY 1998 Actual To provide assistance to eligible families to meet their basic needs and promote self-sufficiency. Subprogram Description: This subprogram provides financial assistance and support services to persons certified unemployable because of communicable tuberculosis. 99.3 FY 2001 Expected 99.0 99.0 99.3 Subprogram Mission: To partner with the Family Assistance Administration in improving quality performance through evaluation of programs. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 12.1 0.0 0.0 0.0 10.6 0.0 0.0 0.0 10.6 0.0 0.0 0.0 Program Total 12.1 10.6 10.6 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: Subprogram Description: The Office of Program Evaluation (OPE) evaluates and monitors eligibility for the following programs: Cash Assistance (CA), Food Stamps (FS), General Assistance (GA), and Medical Assistance Only (MAO) program in the Arizona Health Care Cost Containment System (AHCCCS) through the application of approved Quality Control (QC) and performance measurements. The OPE performs a management evaluation function by reviewing local office processes to determine Food Stamp and Cash Assistance Program accuracy and compliance with state and federal mandates. ($ Thousands) Funding and FTE Amounts: Goal 1 To increase the Family Assistance Administration's efficiency and accountability. • TC timeliness rate FY 2000 Expected ($ Thousands) Funding and FTE Amounts: Performance Measures FY 1999 Actual SUBPROGRAM SUMMARY DEA.14.9 OFFICE OF PROGRAM EVALUATION Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954(A)(3)(4), Ch. 14, Art. 1 Subprogram Mission: u The purpose of the Institutional Support Payments (ISP) subprogram is to certify payments to eligible aged, blind, or disabled persons in licensed supervisory care, adult foster care homes, residents of licensed 24-hour residential care behavioral health facilities, and other licensed long term care institutions. FY 1998 Actual 91.7 FY 1999 Actual 83.9 FY 2000 Expected FY 2001 Expected 100 100 SUBPROGRAM SUMMARY DEA.14.8 INSTITUTIONAL SUPPORT PAYMENTS (SLI) Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 46-252 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 884.6 0.0 674.6 999.5 1,269.8 0.0 871.7 517.7 1,269.8 0.0 871.7 517.7 Program Total 2,558.7 2,659.2 2,659.2 FTE Positions 63.0 59.0 59.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u Goal 1 To improve timeliness and quality. Subprogram Mission: To provide assistance to eligible families to meet their basic needs and promote self-sufficiency. Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected Subprogram Description: Page 184 Department of Economic Security Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Percent of reviews completed within 75 days (Federal standards require 90% in the sample to be completed and sent by 75 days) • Percent of reviews completed within 95 days (Federal standards require 100% of the sample to be completed and sent by 95 days.) • Total dollar amount of federal differences in re-review cases • Number of food stamp differences • Number of Settlement Agreement Local Offices (SALO) ME reviews completed per year • Percent of SALO ME reviews completed timely per year • SALO offices accuracy rate • Customer satisfaction rating for QC program • Customer satisfaction rating for Management Evaluation unit (based on a scale of 1 to 5) DEA.15 NA 90 90 90 37 41 93 93 Services specialists completing training within seven months of hire date NA 100 100 100 380 436 500 450 6 7 3 3 NA 28 24 24 NA 100 100 100 Program Mission: NA NA 92.3 93.3 NA NA Baseline NA To strengthen and stabilize families and to increase public awareness of child abuse prevention. 3.5 4.6 4.5 DEA.16 PROGRAM SUMMARY CHILD ABUSE PREVENTION 4.5 Division of Children, Youth, and Families Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954(A)(1)(b) Program Description: The program provides an array of community based services to families of newborns on a voluntary basis via its subprograms in various geographic locations. The program also provides methods for increasing public awareness regarding problems of child abuse and neglect; encourages professional groups and persons to recognize and deal with child abuse and its prevention; makes available information on child abuse and neglect prevention to agencies and groups that deal with this problem; and encourages development of community prevention programs. PROGRAM SUMMARY ADMINISTRATION FOR CHILDREN, YOUTH AND FAMILIES Division of Children, Youth, and Families Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 Statutory citation not provided ($ Thousands) Funding and FTE Amounts: FY 1999 Actual Program Mission: General Funds To provide opportunities and services to families so that children at risk can grow in safe, caring environments, and to advocate for children's rights and needs. Program Description: This program provides centralized administrative support services for the programs provided in six geographic districts. Administrative operations include, but are not limited to staff training, policy and program development, federal programs and entitlements, district field support operations, and the child abuse hotline (centralized intake). This program also provides administrative support for the Office of Prevention and Family Support. FY 2000 Estimate FY 2001 Estimate 2,933.4 4,000.0 5,000.0 609.1 0.0 810.3 0.0 811.4 0.0 Federal Funds 4,404.5 2,850.1 2,850.1 Program Total 7,947.0 7,660.4 8,661.5 FTE Positions 0.0 0.0 0.0 Other Appropriated Funds Other Non Appropriated Funds This Program Contains the Following Subprograms: 4 Healthy Families Pilot (sli) 4 Child Abuse Prevention 4 Family Support and Family Preservation ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds •Percent of newly hired Child Protective FY 2000 Estimate 25,816.2 54.8 4.0 35,997.3 156.0 271.4 FY 2001 Estimate 37,085.9 156.0 275.6 DEA.16.1 SUBPROGRAM SUMMARY HEALTHY FAMILIES PILOT (SLI) Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 8-701 Federal Funds 40,713.5 29,051.7 29,513.4 Subprogram Mission: Program Total 66,588.5 65,476.4 67,030.9 FTE Positions 1,439.5 1,507.5 1,523.0 To utilize home-based, family-centered services which promote health, prevent child abuse and neglect, and optimize child development. Program Goals and Performance Measures: Subprogram Description: u Goal 1 To provide timely and culturally diverse competencybased child welfare training to child protective services staff. Performance Measures Health and Welfare FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected The Healthy Families Arizona subprogram is a community based multi-disciplinary program serving families of newborns and is designed to reduce stress, enhance family functioning, promote child development, and minimize the incidence of abuse and neglect within a multi-cultural environment. This voluntary home visitation Department of Economic Security Page 185 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS program provides a Family Support Specialist (FSS) who will assist the family in obtaining concrete services as well as provide emotional support, informal counseling, role modeling, effective life coping skills, bonding, and education on developmental assessments so that early identification of any learning disabilities, physical handicaps, or behavioral health needs are determined. The FSS will provide education on the importance of preventive health care, assistance and encouragement to assess comprehensive private and public preschool and other school readiness programs, assistance in applying for private and public financial assistance, including employment services, and parent-child interaction. The FSS works closely with the child's pediatrician in monitoring the child's health. Families may be visited anywhere from weekly to quarterly according to the family's level of need. Program services are available until the child reaches five years of age. The Healthy Families Arizona subprogram was funded from two separate funding sources. The funding is now combined. Two evaluations are conducted for the program by an independent evaluator and by the office of the Auditor General. prosecuting crimes against children. FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,933.4 0.0 0.0 0.0 4,000.0 0.0 0.0 0.0 5,000.0 0.0 0.0 0.0 Program Total 2,933.4 4,000.0 5,000.0 FTE Positions 0.0 0.0 0.0 • Number of children receiving services • Percent of program families not having a FY 1999 Actual • Percent of program children having FY 2000 Expected FY 2001 Expected 2,530 2,530 2,530 NA 96 96 70 FY 2000 Expected 80 FY 2001 Expected 84 developmental screens to identify delays at appropriate intervals DEA.16.2 Program Total 609.1 810.3 811.4 FTE Positions 0.0 0.0 0.0 Goal 1 To increase knowledge, educate and provide networking opportunities for individuals interested in child welfare issues. FY 1998 Actual 4.36 CHILD ABUSE PREVENTION Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 8-550.01 Subprogram Mission: FY 2000 Expected FY 2001 Expected 4.40 4.50 4.33 88 Subprogram Description: Community based family support and preservation services, which are not limited to Child Protective Service cases, seek to improve the well-being of families, enhance family functioning, foster a sense of self-reliance, reduce risk factors and stabilize families. A broad array of services are provided including, but not limited to case management, housing search and relocation, assistance in securing child care, early intervention, food and nutrition, information and referral, mentoring, parenting skills training, peer self-help, supportive counseling, transportation, emergency services and intensive family preservation services. Service providers are required to form collaborative partnerships with other agencies for the provision of services. Services provided are contingent upon the needs of the family and the community resources. ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY FY 1999 Actual To strengthen and stabilize all families through the development of a continuum of family-centered services which are comprehensive, coordinated, community-based, accessible, and culturally responsive. NA FY 1999 Actual 0.0 811.4 0.0 0.0 Subprogram Mission: 2,462 FY 1998 Actual 0.0 810.3 0.0 0.0 SUBPROGRAM SUMMARY DEA.16.3 FAMILY SUPPORT AND FAMILY PRESERVATION Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 8-701 Goal 2 To promote child development and wellness in families with children under the age of five years. Performance Measures 0.0 609.1 0.0 0.0 Child Abuse Prevention Conference (scale 1-5) validated report of child abuse or neglect (Data for FY 1998 may be available by 1/2000 and FY 1999 may be available 1/2001) u General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Performance Measures Goal 1 To prevent child abuse and neglect in families with children under the age of five years. FY 1998 Actual FY 2001 Estimate u Subprogram Goals and Performance Measures: Performance Measures FY 2000 Estimate • Average participant satisfaction with the FY 1999 Actual u FY 1999 Actual Subprogram Goals and Performance Measures: ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 4,404.5 0.0 0.0 0.0 2,850.1 0.0 0.0 0.0 2,850.1 To provide information about model child abuse prevention programs that will increase knowledge and skills of participants. Program Total 4,404.5 2,850.1 2,850.1 FTE Positions 0.0 0.0 0.0 Subprogram Description: Subprogram Goals and Performance Measures: The annual conference provides information on the entire prevention continuum from public awareness campaigns to u Page 186 Goal 1 To enhance parents' ability to create stable and nurturing home environments that promote healthy Department of Economic Security Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS child development and safety for all family members. Performance Measures • Percent of Family Preservation participants not having subsequent substantiated CPS report • Percent increase in parenting competence and effectiveness u FY 1998 Actual FY 1999 Actual NA FY 2001 Expected 96.0 96.0 NA Baseline 7 98.9 NA This Program Contains the Following Subprograms: FY 2000 Expected • Percent increase in collaboration DEA.17 4 In-home Children Services 4 Family Builders 4 Intensive Family Services (sli) Goal 2 To increase collaboration among agencies, providers, and the community in family preservation and support programs. Performance Measures 4 Intake FY 1998 Actual FY 1999 Actual NA 4 Family Reunification 4 Out-of-home Children Services FY 2000 Expected FY 2001 Expected 6.0 0.0 6.6 4 Child Severance Project 4 Independent Living 4 Subsidized Guardianship PROGRAM SUMMARY 4 High Risk Infants CHILD PROTECTION SERVICES Division of Children, Youth, and Families DEA.17.1 Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 8-546(A)(5) INTAKE Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 Statutory citation not provided Program Mission: To protect children from alleged child maltreatment involving a parent, legal guardian or custodian, to promote permanent placement for children who must be removed from their families and to assist young adults to transition into adult living. Subprogram Mission: To protect children from alleged child maltreatment involving a parent, legal guardian or custodian. Subprogram Description: Program Description: This program provides specialized child welfare services which seek to prevent dependency, abuse, and exploitation of children. This program includes child protection services including the receiving, screening and investigation of reports of alleged abuse, neglect, dependency or exploitation; assessing whether children are at imminent risk of harm; and evaluation of conditions that support or refute the allegation of dependency. This program also provides services directed to reduce risk factors and stabilize a family unit in response to a crisis event when there is significant risk to the survival of the family. This program provides an array of services which include Family Preservation Services (Intensive Family Services), High-Risk Infant Services, Case Management, Parent Aide and other in-home support services to families who have an open case with Child Protective Services. In addition, services provide permanence, stability, and continuity of care for children removed from their families. Services include, but are not limited to case management; permanency planning; provision of out-of-home care; filing of legal guardianship; filing of petitions to terminate parental rights; adoptive and foster home recruitment, study and supervision; other out-of-home support services to individuals or families; and independent living skills training. FY 1999 Actual Federal Funds Program Total FTE Positions Health and Welfare 57,451.1 0.0 921.7 53,605.1 111,977.9 0.0 FY 2000 Estimate 48,766.7 250.0 15.0 75,124.9 124,156.6 0.0 This subprogram provides specialized child welfare services which seek to prevent dependency, abuse, and exploitation of children. This program includes child protection services including the receiving, screening, and investigation of reports of alleged abuse, neglect, dependency or exploitation; assessing whether children are at imminent risk of harm; and evaluation of conditions that support or refute the allegation of dependency. FY 2001 Estimate 51,425.0 250.0 15.0 81,152.5 132,842.5 0.0 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds 1,056.3 2,978.9 3,149.9 Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 2,631.4 0.0 0.0 3,886.3 0.0 0.0 3,890.0 Program Total 3,687.7 6,865.2 7,039.9 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 To investigate reports of alleged child maltreatment. Performance Measures ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds SUBPROGRAM SUMMARY • CPS reports received • Families referred to Family Builders by CPS (all cases referred to Family Builders receive a response from a service provider) • CPS reports investigated • Families assessed by Family Builders • Percent of CPS reports investigated • CPS and Family Builders response rate Department of Economic Security FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 38,381 32,478 33,452 34,457 2,004 6,055 8,516 8,516 32,957 26,423 24,936 24,940 681 1,886 2,982 3,272 86 81 75 72 91 100 100 100 Page 187 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • CPS reports substantiated u 8,756 3,629 4,455 4,589 Goal 2 To diminish the trauma of multiple interviews experienced by child sex abuse victims. services in an effort to preserve families and to identify and build on the capabilities of each family member in ways that have empowering consequences. Subprogram Description: FY 1998 Actual Performance Measures • Number of videotaping interviews in Pima County • Percent of interviews videotaped in Pima County DEA.17.2 FY 1999 Actual FY 2000 Expected FY 2001 Expected 305 355 422 422 39 48 49 49 SUBPROGRAM SUMMARY IN-HOME CHILDREN SERVICES Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 Statutory citation not provided Subprogram Mission: To provide a continuum of quality, in-home family-centered services which will strengthen and stabilize families in need of support. Subprogram Description: This subprogram provides specialized child welfare services to families with open Child Protective Services cases which seek to prevent dependency, abuse and exploitation of children by reaching out with social services to stabilize family life, and to preserve the family unit by focusing on families where unresolved problems have produced visible signs of dependency or abuse and the home situation presents actual and potential hazards to the physical or emotional well-being of children. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 1,404.4 5,343.5 0.0 0.0 1,971.6 5,728.8 0.0 0.0 2,000.0 Program Total 1,404.4 7,315.1 7,728.8 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 To enhance the ability of parents being served by Child Protective Services to create safe, stable, and nurturing home environments by providing cost effective services that promote the safety of all family members. FY 1998 Actual Performance Measures • Number of in-home service only cases FY 1999 Actual 4,368 5,509 FY 2000 Expected FY 2001 Expected 5,775 5,996 (unduplicated) Family Builders is an alternative response to potential or low risk child abuse and neglect reports through the provision of familycentered assessment and services versus a Child Protective Service investigation. Family Builders providers are contracted to provide family centered services through collaborative partners. Family Builders Specialists and all participating family members are partners in the assessment and service plan development. Goals are developed to meet the immediate needs of the family. The effort is to connect families with community-based services and to support the family in taking control of their life choices. The family centered community-based services include family assessment, case management, child day care, parenting skills training, parent aide services, respite services, referrals to community services, supportive intervention and guidance counseling, assistance in housing search and relocation, assistance with transportation, emergency services, intensive family preservation services, and emergency shelter services. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 5,021.3 0.0 0.0 0.0 7,996.1 0.0 0.0 0.0 7,999.0 0.0 0.0 0.0 Program Total 5,021.3 7,996.1 7,999.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 To enhance parents' ability to create stable and nurturing home environments that promote healthy child development and safety for all family members. Performance Measures • Number of families receiving Family Builders services • Percent of families referred to CPS within 6 months after receiving Family Builders services • Percent of families with reduced level of risk-Family Builders FY 2000 Expected FY 2001 Expected 1,629 2,311 2,311 NA Baseline 10 9 NA Baseline 60 62 FY 1998 Actual 552 FY 1999 Actual SUBPROGRAM SUMMARY DEA.17.4 INTENSIVE FAMILY SERVICES (SLI) Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 Statutory citation not provided Subprogram Mission: DEA.17.3 SUBPROGRAM SUMMARY To provide services to children who are at imminent risk of out-ofhome placement due to abuse, neglect or dependency. FAMILY BUILDERS Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 Statutory citation not provided Subprogram Description: Subprogram Mission: To reduce the reoccurrence of abuse and neglect through the provision of collaborative community-based family centered Page 188 This subprogram provides services to children being served by Child Protective Services that are crisis-oriented, intensive, and time-limited and are geared toward safely maintaining children in the home. The subprogram is designed to serve multi-problem families who have at least one child at significant risk of out-of- Department of Economic Security Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS home placement due to abuse or neglect. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 731.5 0.0 0.0 0.0 224.5 0.0 0.0 560.7 224.5 0.0 0.0 560.7 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,272.0 0.0 8.0 0.0 2,435.6 0.0 15.0 0.0 2,435.6 0.0 15.0 0.0 Program Total 731.5 785.2 785.2 Program Total 2,280.0 2,450.6 2,450.6 FTE Positions 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 u Subprogram Goals and Performance Measures: u Subprogram Goals and Performance Measures: Goal 1 To promote family preservation so children can safely remain in their homes. FY 1998 Actual Performance Measures • Number of new children served DEA.17.5 FY 1999 Actual 1,899 1,677 FY 2000 Expected FY 2001 Expected 1,903 1,903 Goal 1 To enhance the ability of substance abusing parents of dependent children to provide safe, nurturing environments. Performance Measures • Number of parents who have completed FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA NA Baseline the ACYF substance abuse treatment program SUBPROGRAM SUMMARY SUBPROGRAM SUMMARY DEA.17.6 OUT-OF-HOME CHILDREN SERVICES Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 Statutory citation not provided FAMILY REUNIFICATION Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 Statutory citation not provided Subprogram Mission: To provide services to expedite permanency of dependent children when parental substance abuse is a significant obstacle to family reunification. Subprogram Mission: To promote permanent placement for children who must be removed from their families. Subprogram Description: Subprogram Description: Arizona is providing expedited substance abuse services in conjunction with model court legislation and time limited reunification services. State funds have been directly allocated to DES and are to be used for families of children under dependency status and where the case plan is for the child to remain with parent or return to the parent. In order to be eligible for the funding, parents must not be Title XIX eligible, or the required service must not be covered by Title XIX. Priority is given to families who are parties to expedited court proceedings. An assessment of the parent must indicate the need for treatment and the treatment must be considered critical for the reunification efforts. This program will fund both outpatient and inpatient treatment. The inpatient substance abuse treatment program is a parent-child model designed to enable the parent and dependent child to reside together within the facility. The duration of this program is approximately 12 months. A continuum of outpatient substance abuse services provided throughout the state includes group therapy, individual therapy, home based therapy, and family therapy. Services may be provided in combinations of service type with the frequency determined by the needs of the client. All programs will emphasize a relapse prevention component to ensure the client has the necessary tools to maintain sobriety. This subprogram's services provide permanence, stability, and continuity of care for children removed from their families. Services include, but are not limited to case management, permanency planning, provision of out-of-home care, filing of legal guardianship, and other out-of-home support services to individuals or families. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds 47,726.6 28,850.3 30,930.4 Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 913.7 49,233.0 250.0 0.0 68,211.3 250.0 0.0 74,206.8 Program Total 97,873.3 97,311.6 105,387.2 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 To increase the number of ethnically and culturally diverse foster and adoptive homes for children in need of out of home placement. Performance Measures • Percent increase in newly licensed FY 1998 Actual 318 FY 1999 Actual 13 FY 2000 Expected 17.5 FY 2001 Expected 15 ethnically and culturally diverse foster homes (Special contract entered into for Native American families) Health and Welfare Department of Economic Security Page 189 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u care to independent living. Goal 2 To obtain permanent placements for children in outof-home care. FY 1998 Actual Performance Measures • Percent of children with finalized adoptions • Percent of children with finalized guardianships • Percent of children returned to legal custody of their parent • Percent of children in out-of-home care who achieved permanency • Percent of children in out-of-home care for more than 24 consecutive months FY 1999 Actual FY 2000 Expected FY 2001 Expected 525 606 758 NA Baseline NA NA NA Baseline NA NA NA Baseline NA NA 439 43 NA 32 26 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 188.1 0.0 0.0 0.0 346.5 0.0 0.0 0.0 346.5 Program Total 188.1 346.5 346.5 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u DEA.17.7 SUBPROGRAM SUMMARY CHILD SEVERANCE PROJECT Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 LAWS 1994, Ch.116, Sec. Goal 1 To increase the self-sufficiency of youth transitioning from foster care to independent living. FY 1998 Actual Performance Measures • Average number of Independent Living Program participants • Number of Independent Living subsidy participants • Percent of Independent Living Program participants who have graduated from high school or received a GED • Percent of Independent Living Program participants who have enrolled in college or a trade school • Percent of Independent Living Program participants who are or have been employed Subprogram Mission: To expedite procedures to terminate parent-child relationships for the purpose of placing children for adoption. Subprogram Description: This subprogram is designed to expedite severance of the parentchild relationship so that permanency planning for adoption can proceed. It provides funding for Attorney General servcies and other services to expedite the severance process. ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: DEA.17.9 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 146.5 0.0 0.0 148.2 146.5 0.0 0.0 148.5 146.5 0.0 0.0 148.5 Program Total 294.7 295.0 295.0 FTE Positions 0.0 0.0 0.0 FY 1999 Actual FY 2000 Expected FY 2001 Expected 476 586 600 610 150 202 210 220 45 38 39 40 7 34 35 36 40 41 42 43 SUBPROGRAM SUMMARY SUBSIDIZED GUARDIANSHIP Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 Statutory citation not provided Subprogram Mission: To provide permanency for children by strenghtening the plan of guardianship with a monetary guardianship subsidy to persons appointed permanent guardian of an adjudicated dependent child. Subprogram Goals and Performance Measures: Subprogram Description: u This subprogram provides a monthly partial reimbursement to caretakers appointed as permanent guardians of children in the care, custody, and control of the Department of Economic Security. These are children identified as unable to return home and for whom adoption has been ruled out. Medical services are provided to Title XIX eligible children through the Arizona Health Care Cost Containment System. Goal 1 To improve the process for terminating the parentchild relationship (TPR) when a child would not be safe if returned to the family. FY 1998 Actual Performance Measures • Number of petitions to terminate the FY 1999 Actual 515 625 FY 2000 Expected FY 2001 Expected 678 739 parent-child relationship filed ($ Thousands) Funding and FTE Amounts: DEA.17.8 SUBPROGRAM SUMMARY FY 1999 Actual FY 2000 Estimate FY 2001 Estimate Subprogram Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 0.0 105.0 0.0 0.0 0.0 124.0 0.0 0.0 0.0 To provide young adults with the opportunity to achieve individual self-sufficiency. Program Total 0.0 105.0 124.0 FTE Positions 0.0 0.0 0.0 Subprogram Description: Subprogram Goals and Performance Measures: The subprogram provides training and financial assistance to children age 16 and older who are making the transition from foster u INDEPENDENT LIVING Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 Statutory citation not provided Page 190 Goal 1 To increase permanency for children who have been Department of Economic Security Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS adjudicated dependent by providing a monetary subsidy to persons appointed as permanent guardians. FY 1998 Actual Performance Measures • Number of children receiving FY 1999 Actual NA FY 2000 Expected FY 2001 Expected NA Baseline NA guardianship subsidies HIGH RISK INFANTS Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S 8-701 Subprogram Mission: To promote safe and healthy home environments for infants who were exposed to drugs and alcohol during their mother's pregnancy. FY 1999 Actual This subprogram provides up to six months of intensive in-home services to a specified geographic area in Maricopa County and includes parent education (parenting skills), referral to behavioral and substance abuse treatment services for the parent(s), and referral to medical services for the infant. These services are provided via five community-based organizations and is known as project THRIVE (Therapeutic Help to Reach Infants Very Early). The subprogram enables children who are at-risk of child abuse and neglect, due to prenatal substance abuse or medical factors, to thrive and be safely maintained in their homes. Eligibility for the subprogram is based on a newborn having been exposed to harmful substances or who is medically at-risk and has been assigned for Child Protective Services investigation. General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 496.9 0.0 0.0 0.0 686.3 0.0 0.0 0.0 686.3 0.0 0.0 0.0 Program Total 496.9 686.3 686.3 FTE Positions 0.0 0.0 0.0 DEA.18 17,200.1 0.0 0.0 18,507.2 0.0 0.0 Federal Funds 9,081.5 10,500.0 11,114.8 Program Total 23,839.9 27,700.1 29,622.0 FTE Positions 0.0 0.0 0.0 u Goal 1 To promote placements in permanent adoptive homes. Performance Measures •Number of new adoptions subsidized •Percent increase in new adoptions FY 1998 Actual FY 1999 Actual DEA.19 483 645 637 733 3.4 33.5 14.8 15 PROGRAM SUMMARY Program Mission: FY 2000 Expected FY 2001 Expected 350 43 36 46 42 Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. Title 8 Ch. 1 Art. 1 & 2 FY 2001 Expected Division of Employment and Rehabilitation Services 350 Children, Youth and Families FY 2000 Expected Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954(A)(1)(b),(c), 41-1967, 35-113 276 ADOPTION SERVICES FY 1999 Actual COMPREHENSIVE CHILD CARE 332 PROGRAM SUMMARY FY 1998 Actual subsidized Goal 1 To provide services to biological and extended families in order to promote safe and healthy home environments for substance exposed infants. • Number of children removed from home 14,758.4 0.0 0.0 FY 2001 Estimate Program Goals and Performance Measures: Subprogram Goals and Performance Measures: • Number of families (infants) served FY 2000 Estimate ($ Thousands) Funding and FTE Amounts: Performance Measures ($ Thousands) Funding and FTE Amounts: Subprogram Description: u Program Description: This program subsidizes the adoption of special needs children who pose high financial risk to prospective adoptive parents because of physical, mental or emotional disorders; or who, because of age, sibling relationship, racial or ethnic background, would otherwise be difficult to place in adoption. Oftentimes the physical, mental, or emotional disorders are as a direct result of the abuse or neglect which the children may have suffered before entering into the child welfare system. Necessary ongoing services include monthly maintenance payments, reimbursement of services rendered by community providers, crisis intervention, case management, information and referral, etc. SUBPROGRAM SUMMARY DEA.17.10 To promote and maintain the adoption of special needs children through provision of necessary ongoing services to achieve the integration of the family and the eventual self-sufficiency of the child. To support the well-being and economic independence of Arizona's families by providing child care assistance and developing child care services. Program Description: The program provides child care assistance for eligible recipients under state appropriation of state and federal block grant funding sources, certifies small family child care homes that serve eligible families, provides funding to increase the availability and improve the quality of child care services, and provides leadership for statewide coordination and collaboration of various child care and early childhood development programs. Program Mission: Health and Welfare Department of Economic Security Page 191 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate u FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 14,892.3 0.0 0.0 17,640.0 0.0 0.0 17,736.4 0.0 0.0 Federal Funds 85,736.9 116,616.4 123,497.5 Program Total 100,629.2 134,256.4 141,233.9 FTE Positions 188.2 200.2 200.2 Goal 1 •Benefit extension caseload growth rate DEA.20 •Percent of satisfied customers •Rate of timely service authorizations u Goal 2 •Number of children whose families are assisted by Child Care Resource and Referral (CCR&R) •Percent of increase in average yearly number of children assisted by CCR&R services Goal 3 •Low-income working families in need of child care assistance at 37% utilization factor •Average monthly number of low-income working families receiving child care assistance •Number of additional low-income working families in need that receive child care assistance Goal 4 Performance Measures Goal 5 88.6 90 90.5 90.5 90 91.5 92 FY 1999 Actual FY 2000 Expected FY 2001 Expected 31,050 33,535 34,373 35,232 2.5 8.0 2.5 2.5 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 20,935 21,306 21,661 21,989 9,191 12,585 19,800 20,800 NA 3,394 1,000 1,000 FY 1998 Actual FY 1999 Actual >1 •TCC caseload growth rate FY 1998 Actual 14.3 14.8 FY 2000 Expected 2.8 FY 2001 Expected 5 5 PROGRAM SUMMARY FY 2000 Expected 0 FY 1999 Actual 0 5 Program Mission: Program Description: The program provides for the full coverage of medical and dental care for Arizona's foster children who are under the jurisdiction of the Department of Economic Security (DES), Arizona Department of Juvenile Corrections (DJC), and the Administrative Office of the Courts/Juvenile Probation Offices (AOC/JPO). The program is striving to become a managed health care program that delivers medical care to a group of enrolled members with emphasis on quality, cost-effective, and preventive care. Members would choose Primary Care Providers who "gatekeep" services, and make referrals to specialists. The program works with foster care providers who are defined as medical professionals and foster parents/caregivers who provide care for children in foster care according to Arizona statute. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 3,580.2 0.0 9,352.0 3,326.6 0.0 11,264.8 3,344.0 0.0 12,327.9 Federal Funds 0.0 0.0 0.0 Program Total 12,932.2 14,591.4 15,671.9 FTE Positions 49.0 49.0 49.0 Program Goals and Performance Measures: u Goal 1 FY 2001 Expected 5 FY 2000 Expected Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 8-512 To ensure that Arizona children in foster care receive appropriate and quality health care services in cooperation with foster care providers. 5 To increase the provision of quality medical and dental care to Arizona children in foster care. Performance Measures •Average number of children enrolled •Average annual cost of children served •Timeliness of payments to providers (in To increase the number of former TANF families receiving transitional child care (TCC) assistance to maintain employment and economic independence. Performance Measures Page 192 FY 2001 Expected To increase the utilization of TANF-related child care assistance to support TANF families in work participation, or allow them to accept employment leading towards economic independence. •TANF-related caseload growth rate u FY 2000 Expected To increasingly meet the child care needs of low income working families at or below 135% of the federal poverty level (FPL) so that they may obtain or maintain employment. (CCA has decided to keep this goal at or below 135% of FPL until further tracking and analysis of data pertaining to 136% to 165% FPL becomes available.) Performance Measures u FY 1999 Actual 85.4 FY 1998 Actual FY 1999 Actual Children, Youth, and Families To increase the availability and supply of child care providers to support the needs of children and families. Performance Measures u FY 1998 Actual FY 1998 Actual COMPREHENSIVE MEDICAL AND DENTAL PROGRAM To improve the efficiency and quality of the child care program administration. Performance Measures To increase the number of former TANF families receiving Benefit Extension of Transitional Child Care assistance to maintain employment and economic independence. Performance Measures Program Goals and Performance Measures: u Goal 6 FY 2001 Expected 5 days) •Number of referrals for treatment based on Early and Periodic Screening and Diagnosis & Treatment (EPSDT) screening Average percent of children in foster care • Department of Economic Security FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 8,749 9,479 10,431 11,390 921 NA 1,043 1,026 28.1 34.3 28.0 28.0 852 942 976 1,045 67 75 90 95 Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS age two and under who are immunized •Number of Preferred Provider Network NA 204 100 200 doctors agreeing to see CMDP children u Goal 2 FY 1998 Actual •Number of PPN doctors agreeing to see CMDP children DEA.21 159.8 189.2 208.0 228.8 8.59 18.43 9.92 10.00 prior fiscal year To develop CMDP into a Preferred Provider Network (PPN). Performance Measures •Total IV-D collections (millions) •Percent change in IV-D collections from FY 1999 Actual u FY 2000 Expected FY 2001 Expected 100 200 NA Baseline Goal 2 To increase the number of paternity establishments for children who were born out of wedlock. Performance Measures •Percent of IV-D caseload in the paternity function •Children in the IV-D caseload requiring paternity establishment •Children for whom paternity was established in the IV-D caseload •Total children for whom paternity was established including those established in the Hospital Based Paternity Program •Percent change in the number of children for whom IV-D paternities were established from the prior fiscal year PROGRAM SUMMARY CHILD SUPPORT Child Support Enforcement Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954(C), Laws 1994, Ch. 374 u Program Mission: Goal 3 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 38.79 36.88 32.52 27.82 180,243 115,083 99,516 84,694 13,433 14,414 15,567 16,812 24,347 26,023 28,105 30,353 26.71 7.30 8.00 8.00 To increase the establishment of legal obligations of support in IV-D cases. To provide effective and fair child support services. Performance Measures Program Description: The program provides intake services, locates absent parents, establishes paternity and establishes the legal obligation to pay child support and provide medical support in local and interstate cases. The program enforces child support obligations and medical support through various administrative and judicial remedies. Child support services are provided to custodial persons who receive Temporary Assistance to Needy Families (TANF), Arizona Health Care Cost Containment System (AHCCCS) Medical Assistance services, Foster Care, as well as to any other custodial or non-custodial person who applies for child support services. These services are provided pursuant to Title IV-D of the Social Security Act. Services in seven counties are provided by the Department of Economic Security, Division of Child Support Enforcement (DCSE), in conjunction with the Attorney General's Office. DCSE contracts with a private vendor to provide services in two counties and has intergovernmental agreements with county attorneys to provide services in six counties. The program also provides payment processing services statewide for all cases, IV-D and nonTitle IV-D. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 3,462.8 34,465.7 0.0 FY 2001 Estimate 4,653.9 9,135.4 0.0 4,621.0 9,313.5 0.0 Federal Funds 31,520.4 35,226.1 35,579.2 Program Total 69,448.9 49,015.4 49,513.7 FTE Positions 721.2 735.2 735.2 •Percent of IV-D caseload in the establishment function •IV-D cases requiring establishment •IV-D support orders established •Percent change in the number of IV-D u Goal 4 Performance Measures •Percent of IV-D caseload in a IV-D enforcement function (excludes collection cases which represent paying cases with no arrears) •IV-D cases in the enforcement function (excludes collection cases which represent paying cases with no arrears) •IV-D cases with payments in the state fiscal year •Percent change in IV-D cases with a IV-D collection from prior fiscal year Percent of IV-D caseload with a IV-D • collection •Percent of current IV-D support collected to current IV-D support owed (This measure is based upon federal fiscal year) •Change in ratio of current IV-D support collected from prior fiscal year (This measure is based upon federal fiscal year.) u Goal 5 Performance Measures •Percent change in customers reporting •IV-D cases •Court ordered IV-D cases •IV-D cases with payments in the state FY 1999 Actual FY 2000 Expected FY 2001 Expected 290,447 268,405 254,985 253,710 111,555 121,099 131,694 142,958 65,143 74,960 82,456 90,702 18.88 17.02 18.96 20.47 54,833 45,679 48,354 51,933 8,756 8,853 9,384 9,947 23.88 1.11 6.00 6.00 FY 2000 Expected FY 2001 Expected FY 1998 Actual FY 1999 Actual 36.99 43.72 50.16 54.83 107,440 117,338 127,896 139,122 65,143 74,960 82,456 90,702 8.89 15.07 10 10 22.43 27.93 32.34 35.75 41.26 41.39 46.39 51.39 -1.64 0.13 5.00 5.00 FY 2000 Expected FY 2001 Expected FY 1998 Actual FY 1999 Actual NA Baseline 3 3 satisfaction from prior fiscal year Performance Measures FY 1998 Actual FY 2001 Expected To increase customer satisfaction. u Performance Measures FY 2000 Expected To increase compliance with court orders. u To increase IV-D child support collections. FY 1999 Actual orders established from the prior fiscal year Program Goals and Performance Measures: Goal 1 FY 1998 Actual Goal 6 To improve the cost-effectiveness ratio. •Percent change in IV-D dollars collected FY 1998 Actual 0.83 FY 1999 Actual 1.72 FY 2000 Expected FY 2001 Expected 7.26 5.94 for each IV-D dollar expended from prior fiscal year fiscal year Health and Welfare Department of Economic Security Page 193 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS DEA.22 (surveys conducted every 2 years) PROGRAM SUMMARY •Number of satisfaction surveys completed •Percent increase in division's consumer ADMINISTRATION-DEVELOPMENTAL DISABILITIES Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. Title 36, Ch. 5.1 Goal 3 •Percent of successful resolutions conducted •Number of grievances filed by families Program Mission: To develop, enhance, and support environments that will enable individuals with developmental disabilities to achieve and maintain physical well-being, personal and professional satisfaction, participation as family and community members, and safety from abuse and exploitation. and/or consumers •Percent decrease in the number of grievances filed by families and/or consumers through the use of the mediation program u Goal 4 Program Description: The Division of Developmental Disabilities (DDD), in partnership with individuals with developmental disabilities, their families, advocates, community members and service providers, administers and manages the various programs, services and supports to Arizonans and their families who have autism, cerebral palsy, epilepsy, or mental retardation which is manifested before the age of 18; or children who are below the age of six and at risk of having a developmental disability. The Division serves both Arizona Long Term Care System (ALTCS) eligible individuals and Non-ALTCS individuals with developmental disabilities. ALTCS is a federally funded Medicaid research and demonstration program. Individuals with developmental disabilities who are eligible for services through the division may also be eligible for services through ALTCS. The division coordinates services and resources through six DES/DDD district offices and approximately 40 local offices in various communities throughout the state. The districts and local offices promote utilization of existing community resources and program flexibility to meet individual needs. General Funds Other Appropriated Funds Other Non Appropriated Funds 8,957.3 70.1 7,687.0 •Number of trained peer mentors (cumulative) •Number of individuals mentored (cumulative) DEA.23 6,788.7 0.0 8,641.5 0.0 15,430.2 FTE Positions 379.0 352.8 354.8 u Goal 2 •Number of satisfaction surveys distributed Page 194 FY 1998 Actual 1,552 FY 1999 Actual FY 2000 Expected FY 2001 Expected 2,590 2,641 FY 2000 Expected 0 1,600 NA NA Baseline 5 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 23 58 80 100 21 66 80 100 PROGRAM SUMMARY General Funds Other Appropriated Funds Other Non Appropriated Funds ($ Thousands) FY 2001 Expected 0 FY 2000 Estimate 7,451.0 0.0 8,574.9 FY 2001 Estimate 5,999.7 0.0 12,366.1 6,504.5 0.0 13,300.8 Federal Funds 67.4 163.3 163.3 Program Total 16,093.3 18,529.1 19,968.6 FTE Positions 463.5 502.5 536.5 Program Goals and Performance Measures: u To increase consumer satisfaction with DDD services, supports, and systems. Performance Measures 100 296 FY 1999 Actual To increase communication with individuals, families, and communities by providing information about DDD programs and related systems and services. 2,540 100 302 Funding and FTE Amounts: Program Goals and Performance Measures: 2,156 100 292 Case management services coordinates the assistance needed by ALTCS and Non-ALTCS eligible individuals and their families. 0.0 •Number of people provided information 77 289 Program Description: 15,078.3 FY 1999 Actual FY 2001 Expected To coordinate services and supports in a timely manner for eligible individuals with developmental disabilities and their families in order to ensure they attain their maximum potential for independence, productivity, and integration into the community. 0.0 FY 1998 Actual FY 2000 Expected Program Mission: 16,714.4 Performance Measures FY 1999 Actual Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. Title 36, Ch. 5.1 Federal Funds Goal 1 FY 1998 Actual Developmental Disabilities/Long Term Care Program Total u 0 DDD CASE MANAGEMENT SERVICES FY 2001 Estimate 6,632.4 0.0 8,445.9 0 5 To increase self-sufficiency by improving the individual with developmental disabilities and his or her family's control of resources. Performance Measures ($ Thousands) FY 2000 Estimate 1,000 To increase opportunities for problem resolution for individuals with developmental disabilities and their families. Performance Measures FY 1999 Actual 0 0 satisfaction rating u Long Term Care System Fund Funding and FTE Amounts: 921 Baseline Goal 1 To provide quality case management services for all DDD clients. Performance Measures •Number of DDD clients receiving case FY 1998 Actual 6,911 FY 1999 Actual 6,892 FY 2000 Expected FY 2001 Expected 7,245 7,265 management services Department of Economic Security Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Number of ALTCS clients receiving case management services •Percent of consumers satisfied with case management •DDD cost per member month •ALTCS cost per member month DEA.24 9,200 10,103 11,096 12,190 NA 85 87 89 45.10 43.55 44.06 46.29 89.05 96.25 103.71 102.02 u Goal 3 To provide supports to individuals in their family homes. Performance Measures •Number of individuals living at home with family Number of families receiving Assistance • to Families payments •Average yearly cost per family receiving Assistance to Families PROGRAM SUMMARY DDD HOME AND COMMUNITY BASED SERVICES DEA.25 Developmental Disabilities/Long Term Care System Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 36-552 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 7,458 8,447 9,898 11,474 465 465 465 465 694 694 694 694 PROGRAM SUMMARY INSTITUTIONAL SERVICES Developmental Disabilities/Long Term Care System Program Mission: To effectively meet the needs of ALTCS and Non-ALTCS eligible individuals with developmental disabilities and their families, in the least restrictive home and community based settings, and to provide Family Support to promote independence and inclusion within the community. Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 36-552 Program Mission: To provide services to eligible individuals with developmental disabilities to maximize their functional capabilities, and to pursue home and community based placement whenever appropriate. Program Description: Program Description: This program consists of Home and Community Based Services (HCBS), including but not limited to respite, habilitation, housekeeping, therapies, and attendant care delivered in settings. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds This program consists of state and vendor operated Intermediate Care Facilities for the Mentally Retarded (ICF/MR), Large Group Living Facilities, Nursing Facilities, and Residential Treatment Centers. FY 2000 Estimate FY 2001 Estimate 90,840.5 10,346.0 115,109.2 103,055.6 12,254.2 123,000.5 110,884.1 12,964.3 137,190.7 Federal Funds 1,905.3 2,061.2 2,061.2 Program Total 218,201.0 240,371.5 263,100.3 FTE Positions 120.2 149.4 149.4 Program Goals and Performance Measures: u Goal 1 •Number of state-operated group home settings •Number of vendor operated group home settings •Percent of consumers satisfied with group homes •DDD cost per member month •ALTCS cost per member month u Goal 2 FY 1998 Actual 14 FY 1999 Actual 14 FY 2000 Expected 14 •Number of children with a permanency plan •Number of children returned home •Number of children adopted Health and Welfare General Funds Other Appropriated Funds Other Non Appropriated Funds 600 600 3,489.5 0.0 7,593.2 Federal Funds 0.0 0.0 0.0 Program Total 10,424.7 10,725.4 11,082.7 FTE Positions 78.5 78.5 78.5 Goal 1 FY 2001 Expected To maintain certification for 100 percent of state operated Intermediate Care Facilities for the Mentally Retarded (ICF/MR). 14 600 NA 90 90 90 3,982 3,982 3,952 3,952 4,028 4,028 4,025 4,009 FY 1998 Actual FY 1999 Actual FY 2001 Estimate 3,380.5 0.0 7,344.9 Performance Measures 600 FY 2000 Estimate 3,780.8 0.0 6,643.9 u To increase the number of children returned home or placed in adoptive settings. Performance Measures FY 1999 Actual Program Goals and Performance Measures: To provide quality Home and Community Based services to eligible individuals with developmental disabilities. Performance Measures ($ Thousands) Funding and FTE Amounts: FY 2000 Expected FY 2001 Expected 262 287 318 353 21 16 37 45 17 36 23 26 •Number of ALTCS clients living in state- operated ICF/MR •Number of ALTCS clients living in vendoroperated ICF/MR •Percent of consumers satisfied with ICF/MR •Cost per member month u Goal 2 FY 1999 Actual FY 2000 Expected FY 2001 Expected 40 40 42 42 44 50 50 50 NA 90 90 90 8,450 8,450 8,450 8,450 To increase the number of individuals with developmental disabilities transitioning to Home and Community Based Settings from nursing facility settings as indicated by the Pre-admission Screening and Annual Resident Review (PASARR) process. Performance Measures Department of Economic Security FY 1998 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected Page 195 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Number of clients screened •Number of individuals identified as 49 55 55 55 3 4 4 4 •Percent of identified individuals moved 90 100 100 100 3,903 3,903 3,903 3,903 inappropriately placed services at ATPC DEA.27 PROGRAM SUMMARY within 30 days of notification •Cost per member month of individuals MEDICAL SERVICES Long Term Care System Fund identified in nursing facilities DEA.26 Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. Title 36-2939 PROGRAM SUMMARY ARIZONA TRAINING PROGRAM AT COOLIDGE Program Mission: To provide cost-effective, quality medical services that enable Arizona Long Term Care System (ALTCS) eligible individuals with developmental disabilities to achieve and maintain optimal health and well-being. Developmental Disabilities/Long Term Care System Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 36-2939(B)(1) Program Description: Program Mission: The program provides medical care and services for ALTCS eligible individuals including hospital care; physician, pharmacy, laboratory, and rehabilitation services; durable medical equipment; Early and Periodic Screening Diagnosis and Treatment (EPSDT); and other medical services, care, and supports. To provide active treatment to Arizona Long Term Care System (ALTCS) and Non-ALTCS eligible individuals, such as residential care, supervision, and services, to maximize their functional capabilities and to pursue home and community placements whenever possible and appropriate. FY 1999 Actual Intermediate Care Facilities for the Mentally Retarded (ICF/MR) consists of certified residential facilities which provide active treatment and other services in accordance with federal and state regulations. Active treatment is defined as a continuous, aggressive, consistent implementation of a program of specialized and generic training, treatment, health services, and related services that is directed toward the acquisition of the behaviors necessary for the individual to function with as much self determination as possible, and the prevention or deceleration of regression or loss of current optimal functional status. Active treatment does not include services to maintain generally independent individuals who are able to function with little supervision or in the absence of a continuous active treatment program. Large Group Living Facilities (LGLF) consists of large residential facilities certified by DES/DDD that provide care and supervision on a 24 hour basis. The types of services provided include habilitation, room and board, day treatment services, and other home and community based support services. General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1999 Actual FY 2000 Estimate 9,287.0 183.5 6,687.6 0.0 0.0 0.0 16,158.1 15,569.3 15,909.8 FTE Positions 443.5 443.5 443.5 Program Goals and Performance Measures: To provide quality residential services in the ATPC ICFs/MR, the large group living facility, and the state-operated group homes to eligible individuals. Performance Measures •Consumer satisfaction rating of residential Page 196 FY 1998 Actual NA FY 1999 Actual FY 2000 Expected NA Baseline 13,962.6 0.0 32,734.0 0.0 0.0 0.0 34,527.4 43,468.2 46,696.6 FTE Positions 37.0 37.0 37.0 Goal 1 To provide cost effective, quality health care. Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected •Number of health plans •Member months •Cost per member month 5 5 5 5 105,368 115,923 127,533 140,306 251.72 292.11 300.11 299.38 PROGRAM SUMMARY REHABILITATION SERVICES 8,078.8 0.0 7,831.0 Federal Funds Goal 1 12,848.8 0.0 30,619.4 Federal Funds DEA.28 Program Total u 12,427.4 0.0 22,100.0 FY 2001 Estimate Program Total u FY 2001 Estimate 7,902.5 0.0 7,666.8 FY 2000 Estimate Program Goals and Performance Measures: ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds ($ Thousands) Funding and FTE Amounts: Program Description: Division of Employment and Rehabilitation Services Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954(A)(1)(d), PL 93-112 Program Mission: To work with individuals with disabilities to achieve increased independence and/or gainful employment through the provision of comprehensive rehabilitative and employment support services in a partnership with all stakeholders. Program Description: FY 2001 Expected NA The program provides an array of specialized services to individuals who have physical or mental disabilities that constitute barriers to employment and/or independent living. Department of Economic Security Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS (including individuals with disabilities) for the purpose of employment of individuals with disabilities and to manage businesses for individuals who are blind. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 13,756.7 0.0 16,070.4 15,866.2 1,549.3 13,328.5 16,348.1 1,558.0 13,328.5 Federal Funds 37,005.4 41,536.5 41,536.5 Program Total 66,832.5 72,280.5 72,771.1 FTE Positions 533.3 533.3 535.3 This Program Contains the Following Subprograms: 4 Rehabilitation Services Administration Performance Measures FY 1998 Actual • State Plans/Grants approved FY 1999 Actual 3 FY 2000 Expected 3 3 Subprogram Mission: 4 Independent Living Rehabilitation Services To work with individuals with disabilities to achieve gainful employment through the provision of jointly developed and individually planned vocational rehabilitation services in a partnership with the State Rehabilitation Council (SRC), Community Rehabilitation Programs (CRP), and all other stakeholders. SUBPROGRAM SUMMARY DEA.28.1 REHABILITATION SERVICES ADMINISTRATION Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954(A)(1)(d);PL 93-112 Subprogram Mission: To work with individuals with disabilities to achieve increased independence and/or gainful employment through the provision of comprehensive rehabilitative and employment support services in a partnership with all stakeholders. Subprogram Description: Rehabilitation Services Administration (RSA) provides support, leadership, training, consultation and resources to staff responsible for carrying out the mission of RSA through the three RSA Subprograms; manages a Business Enterprise Program (BEP) which provides employment for vocational rehabilitation clients who are legally blind; manages a state operated business (Arizona Industries for the Blind) which provides employment and training opportunities for (primarily) legally blind program clients; and supports the following Governor's Councils: Statewide Independent Living Council (SILC), the State Rehabilitation Council (SRC), Council on Blindness/VI, and Council on Spinal and Head Injuries. Support is provided in the areas of planning and evaluation, program services, finance and purchasing, human resources, management information, and services to individuals who are blind or visually impaired. ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,333.4 0.0 4,967.7 14,095.0 2,572.8 263.4 4,229.9 14,071.3 2,629.7 272.1 4,229.9 14,071.3 Program Total 21,396.1 21,137.4 21,203.0 FTE Positions 533.3 533.3 535.3 This subprogram assists individuals with disabilities to evaluate and determine appropriate employment goals and to identify the services/goods necessary to achieve these goals. To assist individuals to achieve employment, this subprogram provides counseling and an array of individually planned and purchased services including medical and psychological restoration, training, job development and placement, rehabilitation technology aids, etc. The subprogram also provides program development grants to community rehabilitation programs to develop new or different patterns of services that will benefit clients of the Vocational Rehabilitation program and purchases services and goods that benefit groups of individuals eligible for the Vocational Rehabilitation program. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 3,655.0 0.0 3,285.1 84.7 3,285.1 84.7 Other Non Appropriated Funds Federal Funds 2,221.6 21,764.9 3,412.1 26,103.3 3,412.1 26,103.3 Program Total 27,641.5 32,885.2 32,885.2 FTE Positions 0.0 0.0 0.0 General Funds Other Appropriated Funds Subprogram Goals and Performance Measures: Goal 1 To respond to the employment needs of individuals who are disabled. Performance Measures • Individuals successfully rehabilitated u FY 1998 Actual 1,968 FY 1999 Actual 2,146 FY 2000 Expected FY 2001 Expected 2,253 2,366 Goal 2 To increase the efficiency of the Vocational Rehabilitation program. Performance Measures • Average days from application to plan Subprogram Goals and Performance Measures: u Subprogram Description: u FY 1999 Actual 3 SUBPROGRAM SUMMARY DEA.28.2 VOCATIONAL REHABILITATION SERVICES Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. Title 23 Ch. 3, Art. 1 36-552 4 Vocational Rehabilitation Services 4 Employment Support Services (sli) FY 2001 Expected FY 1998 Actual 164 FY 1999 Actual 99 FY 2000 Expected 99 FY 2001 Expected 99 implementation Goal 1 To provide administrative support to field staff, advisory councils, internal and external customers Health and Welfare Department of Economic Security Page 197 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS SUBPROGRAM SUMMARY DEA.28.3 INDEPENDENT LIVING REHABILITATION SERVICES Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 (SLI) PL 93-112 maintain employment through the provision of employment support services in partnership with Community Rehabilitation Programs and all other stakeholders. Subprogram Description: To work with individuals who have significant impairments to maintain and increase self determination and independence (placing primary emphasis on core services: information and referral services, independent living skills services, peer counseling, and self-advocacy) in partnership with the Centers for Independent Living, other Independent Living Programs, and the State Independent Living Council. This subprogram provides job coaching and other support services including counseling; case management; transportation; and monitoring for individuals with very severe disabilities to help them maintain their employment either within sheltered workshops, on community work crews or employer enclaves, or with private employers. This subprogram reviews the status of all individuals to determine whether opportunities exist to improve the individual's employment status. Opportunities to reduce reliance on long term supports, increase the individual's independence and integration, and reduce program costs are constantly assessed. Subprogram Description: Funding and FTE Amounts: Subprogram Mission: This subprogram promotes and advocates for the independent living needs and goals of individuals with significant disabilities; provides information and referral services; provides peer support and counseling services; provides grants and contracts to community programs to provide services and for community development; provides training in independent living skills to individuals; provides other independent living services as necessary and appropriate to individuals including: technology assistance, adaptive aids and devices, home modifications, etc.; and provides eye exams and glasses. ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate FY 2001 Estimate 7,224.6 0.0 7,913.3 359.3 9,433.3 0.0 5,553.4 413.9 9,433.3 0.0 5,553.4 413.9 Program Total 15,497.2 15,400.6 15,400.6 FTE Positions 0.0 0.0 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u Goal 1 To maintain the ability to respond to the extended employment support service (ESS) needs of individuals with the most severe disabilities exiting the Vocational Rehabilitation program who require long term supports. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 543.7 0.0 967.8 786.2 575.0 1,201.2 133.1 948.0 1,000.0 1,201.2 133.1 948.0 Performance Measures Program Total 2,297.7 2,857.3 3,282.3 • Individuals receiving ESS FTE Positions 0.0 0.0 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds DEA.29 Subprogram Goals and Performance Measures: u • Individuals closed who achieved or FY 1998 Actual 1,389 FY 1999 Actual 1,167 FY 2000 Expected FY 2001 Expected 1,167 1,317 • Individuals receiving eye exams/glasses 1,546 2,017 FY 2000 Expected FY 2001 Expected 2,017 2,017 PROGRAM SUMMARY Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 23-601 to A.R.S. 23-799 Program Mission: To promote self-sufficiency and economic stability for present and potential job seekers and employers. Goal 2 To provide eye examinations and glasses, not available through AHCCCS, for eligible Arizona adults who are financially needy. Performance Measures FY 1999 Actual Division of Employment and Rehabilitation Services maintained independence u FY 1998 Actual EMPLOYMENT SECURITY Goal 1 To improve the ability of individuals to make decisions leading to self-determination and to live independently. Performance Measures ($ Thousands) FY 1999 Actual FY 1998 Actual 8,381 FY 1999 Actual 7,866 Program Description: FY 2000 Expected FY 2001 Expected 7,866 7,866 SUBPROGRAM SUMMARY DEA.28.4 EMPLOYMENT SUPPORT SERVICES (SLI) Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. Title 41, Ch. 14, Art 1.1 Provides for the collection of taxes from covered employers, payment of unemployment insurance benefits to eligible individuals based on their past earnings, job placement, counseling, job search assistance, referral to training, other employability services and opportunities to job seekers, recruitment services to employers, preoccupancy housing inspections for migrant and seasonal farm workers, and technical assistance in the development of apprenticeship standards. Subprogram Mission: To work with individuals with the most severe disabilities to Page 198 Department of Economic Security Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual through an improved service delivery system. FY 2000 Estimate FY 2001 Estimate 3,464.0 0.0 152,378.4 149.1 85.0 173,402.8 152.6 85.0 173,402.8 Federal Funds 30,304.7 35,634.0 35,634.0 Program Total 186,147.1 209,270.9 209,274.4 FTE Positions 791.7 791.7 791.7 General Funds Other Appropriated Funds Other Non Appropriated Funds Subprogram Description: This Program Contains the Following Subprograms: 4 Employment Security Administration 4 Employment Services 4 Unemployment Insurance The program provides job placement, counseling, job search assistance, referral to training, and certification of employers who qualify for a tax credit for providing jobs to eligible job seekers. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 3,130.4 0.0 0.0 0.0 4,160.0 0.0 0.0 0.0 4,160.0 Program Total 3,130.4 4,160.0 4,160.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u SUBPROGRAM SUMMARY DEA.29.1 EMPLOYMENT SECURITY ADMINISTRATION Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 (SLI) PL 93-112 Goal 1 To provide employment opportunities for individuals seeking employment and increase the capability of meeting the needs of employers with employment opportunities. FY 1998 Actual Performance Measures • Number of job seekers placed Subprogram Mission: To provide the support which enables the Employment Security Administration (ESA) subprograms to meet their missions. DEA.29.3 To provide support to the Employment Service subprograms via personnel functions and staff training; budgeting, purchasing, and financial control; client advocacy; program monitoring; and benefit payment and control. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 3,464.0 0.0 186.5 27,174.3 149.1 85.0 18.8 31,474.0 152.6 85.0 18.8 31,474.0 Program Total 30,824.8 31,726.9 31,730.4 FTE Positions 791.7 791.7 791.7 • Percent of ESA field staff satisfaction FY 1999 Actual 40 88 FY 2000 Expected with program information shared by the ESA Leadership Team 52,352 Subprogram Description: The subprogram provides unemployment insurance benefits to eligible individuals based on their past earnings and systematically collects payroll taxes from subject employers to fund the payment of those benefits. ($ Thousands) Funding and FTE Amounts: FY 2001 Expected 89 52,352 52,352 To collect taxes from covered employers and to pay benefits to eligible unemployed workers. Goal 1 To improve dissemination of administrative issues to ESA field staff. FY 1998 Actual FY 2001 Expected SUBPROGRAM SUMMARY FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 152,191.9 0.0 0.0 0.0 173,384.0 0.0 0.0 0.0 173,384.0 0.0 Program Total 152,191.9 173,384.0 173,384.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: Performance Measures 52,059 FY 2000 Expected Subprogram Mission: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual UNEMPLOYMENT INSURANCE Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 23-601 to 23-799 Subprogram Description: u ($ Thousands) Funding and FTE Amounts: 90 Subprogram Goals and Performance Measures: DEA.29.2 SUBPROGRAM SUMMARY u EMPLOYMENT SERVICES Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 (SLI) PL 93-112 Goal 1 To increase the degree of accuracy and timeliness in paying UI benefits. Performance Measures • Percent of UI benefits paid within 14 FY 1998 Actual 96.1 FY 1999 Actual 96.5 FY 2000 Expected FY 2001 Expected 95.7 95.7 days of first compensatable week ending date Subprogram Mission: To assist job seekers and employers to achieve a quality workforce Health and Welfare Department of Economic Security Page 199 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 To ensure sufficient funds are available to meet UI payment needs. Performance Measures FY 1998 Actual • Days to deposit 90% of taxes collected DEA.30 FY 1999 Actual 3 FY 2000 Expected 2 FY 2001 Expected 2 1 JOB TRAINING PARTNERSHIP ACT FY 2001 Estimate Federal Funds 44,833.0 94,532.2 58,575.0 Program Total 48,478.3 97,532.2 61,575.0 FTE Positions 33.2 33.2 33.2 Program Goals and Performance Measures: To improve the service delivery system. FY 2001 Expected 81 88 94 4,826 4,205 4,625 5,087 To improve placement in quality jobs, as defined by state performance standards. Performance Measures •Quality job placements by SDAs •Quality job placements by SSAs u Goal 3 Page 200 FY 2001 Expected 68.7 72 80 80 5 5 6 7 PROGRAM SUMMARY ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 9,982.3 1,033.7 526.2 6,235.4 1,000.0 0.0 6,239.1 1,000.0 0.0 Federal Funds 11,906.1 40,554.3 48,921.6 Program Total 23,448.3 47,789.7 56,160.7 FTE Positions 229.3 229.3 229.3 4 Jobs Administration 4 Job Opportunities and Basic Skills 4 Food Stamp Employment and Training DEA.31.1 FY 1999 Actual FY 2000 Expected This Program Contains the Following Subprograms: FY 2000 Expected 88 FY 1998 Actual FY 1999 Actual The JOBS Administration provides comprehensive education, training, and employment services to individuals receiving Temporary Assistance for Needy Families (TANF) and Food Stamp benefits. The services provided include job readiness activities, unpaid work experience, job search, vocational training, basic education GED preparation, life skills training, on-the-job-training, job development and placement, case management, and support services. 3,000.0 0.0 0.0 Goal 2 FY 1998 Actual Program Description: 3,000.0 0.0 0.0 •Percent of SDAs exceeding performance standards •Substate grantee enrollments 93 To transition public assistance recipients to employment that will lead to economic independence. 3,645.3 0.0 0.0 Performance Measures 10 91 Program Mission: ($ Thousands) FY 1999 Actual 10 9 Division of Employment and Rehabilitation Services The Job Training Partnership Act (JTPA) Administration is the state grant recipient for JTPA federal funds. It has the responsibility for planning and policy direction, overall management, program development, and performance oversight of the employment and training programs operated in sixteen Service Delivery Areas (SDAs) and four Sub-state Areas (SSAs) as well as stateadministered programs. The SDAs administer the programs for economically disadvantaged youth, adults and public assistance recipients (Titles IIA and IIC). The SSAs administer the programs for the economically dislocated workers (Title III). Stateadministered programs involve Dislocated Workers, Older Workers, and an intergovernmental agreement with the Department of Education. FY 1998 Actual 10 85 Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 46-138.01, TANF Program Description: General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2001 Expected JOB OPPORTUNITIES AND BASIC SKILLS To provide leadership and support to programs that prepare eligible individuals for long-term employment and self-sufficiency. FY 2000 Estimate FY 2000 Expected To meet or exceed the statewide average of all seven federal performance standards for the SDAs and SSAs. DEA.31 FY 1999 Actual FY 1999 Actual 10 SDAs and SSAs (in thousands) •Statewide average number of met or exceeded federal performance standards Program Mission: u Goal 4 •Technical assistance dollars provided to Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 41-1954(A)(1)(a), PL 102-367 Goal 1 u Performance Measures Division of Employment and Rehabilitation Services u •Seminars provided to SDAs and SSAs •Percent of customers satisfied PROGRAM SUMMARY Funding and FTE Amounts: FY 1998 Actual Performance Measures FY 2000 Expected FY 2001 Expected 598 663 729 801 565 593 623 654 To increase productivity of service provider staff through enhanced staff knowledge and experience. SUBPROGRAM SUMMARY JOBS ADMINISTRATION Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 46-138.01 TANF Subprogram Mission: Department of Economic Security Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To transition public assistance recipients to employment that will lead to economic independence. Subprogram Description: The JOBS Administration provides comprehensive employment, education, and training services to individuals receiving Temporary Assistance for Needy Families (TANF) and Food Stamp benefits. The services provided include job readiness activities, unpaid work experience, job search, vocational training, basic education GED preparation, life skills training, on-the-job-training, job development and placement, case management and support service. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,003.3 0.0 385.3 5,544.2 1,756.4 0.0 0.0 7,505.6 1,760.1 0.0 0.0 7,507.2 Program Total 6,932.8 9,262.0 9,267.3 FTE Positions 229.3 229.3 229.3 Subprogram Goals and Performance Measures: u Goal 1 To increase the number of public assistance recipients who obtain employment. Performance Measures • Participants who obtained employment FY 1998 Actual 13,545 FY 1999 Actual FY 2000 Expected FY 2001 Expected 10,157 10,157 11,633 Subprogram Mission: To transition Food Stamp recipients to employment that will lead to economic independence. Subprogram Description: ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY DEA.31.3 FOOD STAMP EMPLOYMENT AND TRAINING Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 A.R.S. 46-138.01.A.4 SUBPROGRAM SUMMARY DEA.31.2 JOB OPPORTUNITIES AND BASIC SKILLS Contact: Karen McLaughlin, Administrator Phone: (602) 542-3786 Federal TANF Block Grant The subprogram provides short-term education, training, unpaid work experience and job search and also authorizes limited support services for mandatory Food Stamp recipients in the program. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 0.0 0.0 138.7 173.9 0.0 0.0 173.9 0.0 0.0 Federal Funds 418.9 854.1 854.1 Program Total 557.6 1,028.0 1,028.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 To maintain the number of Food Stamp recipients who obtain employment. FY 1998 Actual Performance Measures • Clients who obtained employment u u FY 1999 Actual 2,615 u u u 2,029 FY 2000 Expected FY 2001 Expected 1,085 1,085 u Subprogram Mission: To transition public assistance recipients to employment that will lead to economic independence. Subprogram Description: The JOBS subprogram provides opportunities such as assessment, education, training, employment, supportive services and case management to TANF recipients helping them to avoid long-term welfare dependence. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 8,979.0 1,033.7 2.2 5,943.0 4,305.1 1,000.0 0.0 32,194.6 4,305.1 1,000.0 0.0 40,560.3 Program Total 15,957.9 37,499.7 45,865.4 FTE Positions 0.0 0.0 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u Goal 1 To increase the number of TANF individuals who obtain employment. Performance Measures • Clients who obtained employment Health and Welfare FY 1998 Actual 10,930 FY 1999 Actual 9,604 FY 2000 Expected FY 2001 Expected 9,072 9,072 Department of Economic Security Page 201 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY SUMMARY DEPARTMENT OF ENVIRONMENTAL QUALITY Key Performance Measures •Percent of managers and supervisory EVA Jacqueline E. Schafer, Director Contact: Jacqueline E. Schafer, Director (602) 207-2203 The Arizona Department of Environmental Quality's (ADEQ) purpose is to protect human health and the environment by enforcing standards of quality for Arizona's air, land, and water. The Department's Air Quality Division issues permits to regulate industrial air pollution sources, regulates vehicle emissions, monitors and assesses the ambient air, and develops air quality improvement strategies. The Department's Waste Programs Division implements programs to minimize waste generation, identifies and corrects improper waste management practices, and oversees the clean-up (remediation) of hazardous waste sites. The Department's Water Quality Division regulates drinking water and waste water systems, monitors and assesses waters of the state, and provides hydrologic analysis to support hazardous site remediation. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate Ø ADMINISTRATION Ø AIR QUALITY Ø WASTE PROGRAMS Ø WATER QUALITY Ø MULTI-DISCIPLINARY PROGRAM 16,419.0 20,895.1 20,143.3 18,446.1 16,495.6 14,336.5 62,731.8 74,083.8 67,854.1 12,690.3 16,199.5 15,070.3 1,450.6 1,358.3 1,230.6 INFRASTRUCTURE Ø WATER FINANCE AUTHORITY 16,181.1 15,087.4 15,431.3 Capital Funds 0.0 0.0 0.0 Agency Total 127,918.8 144,119.7 134,066.1 u FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds 34,268.0 13,746.2 33,356.0 27,561.7 31,121.6 28,055.1 Other Non Appropriated Funds Federal Funds 55,589.9 24,314.7 61,102.0 22,100.0 53,776.7 21,112.7 127,918.8 144,119.7 134,066.1 0.0 0.0 0.0 Capital Funds Agency Total 127,918.8 144,119.7 134,066.1 FTE Positions 887.5 891.5 890.0 Agency Goals and Key Performance Measures: Page 202 FY 2000 50 FY 2001 75 100 FY 1999 FY 2000 FY 2001 1 7 3 3 1 1 0 0 Goal 3 To strive for access to water that is clean and safe for Arizonans. Key Performance Measures •Perennial stream miles assessed •Lake acres assessed (in thousands) •Number of Total Maximum Daily FY 1998 FY 1999 1,769 FY 2000 FY 2001 1,750 2,400 2,800 NA Baseline 100 115 12 12 37 5 Loads (TMDL) completed and groundwater studies completed u Goal 4 To strive for safe and effective waste management. •Percent of contaminated sites closed requiring no further action (cumulative) versus known universe of contaminated sites (cumulative) •Annual amount of water treated and reused or recharged (in billions of gallons) •Annual amount of contaminated soil treated and returned to acceptable quality (in thousands of tons) •Annual percent reduction in statewide hazardous waste generated compared to 1992 base year (annual) •Annual percent of public waste recycled or reused as reported by local governments and municipalities u FY 1999 Actual FY 1998 air quality attainment status ( new redesignation criteria in 99) •Number of days per year where the National Ambient Air Quality Standards for Ozone, Carbon Monoxide, or Particulate Matter are exceeded in Arizona. ($ Thousands) Funding and FTE Summary: NA •Areas qualifying for redesignation to Key Performance Measures ($ Thousands) Agency Summary: FY 1999 Goal 2 To strive for safe and healthy air for Arizonans. Key Performance Measures The Department of Environmental Quality shall preserve, protect, and enhance the environment and the public health, and shall be a leader in the development of public policy to maintain and improve the quality of Arizona’s air, land, and water resources. Agency Description: FY 1998 staff trained in the principles of rule development u Agency Mission: Operating Funds Subtotal Goal 1 To provide environmental leadership. FY 1998 FY 1999 FY 2000 FY 2001 49.7 58.7 64.4 69.3 8.8 10.6 10.6 10.6 0 8 8 8 66 36 38 38 NA 5.8 6.0 6.2 Goal 5 To strategically manage ADEQ in order to be the best environmental agency in the nation. Key Performance Measures •Percent of external ADEQ customers FY 1998 NA FY 1999 FY 2000 NA 80 FY 2001 85 indicating agreement or strong agreement with a statement of overall satisfaction with agency service u Goal 6 To strive for a constant focus on the needs of our customers. Key Performance Measures •Percent of citizens expressing overall satisfaction with ADEQ services •Percent of external customers satisfied with records management unit assistance. Department of Environmental Quality FY 1998 NA FY 1999 FY 2000 NA Baseline NA Baseline 80 FY 2001 80 85 Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Key Performance Measures •Percent accuracy rate for Central Data Management Group data entry for LTF u 4 Human Resources Goal 7 To strive for effective data collection and analysis and the appropriate use of information. FY 1998 FY 1999 FY 2000 NA Baseline FY 2001 95 96 •Percent of employees indicating FY 1998 FY 1999 NA FY 2000 11 4 Budget and Strategic Management 4 Communications 4 General Services Goal 8 To effectively lead, train, and support ADEQ team members. Key Performance Measures 4 Administrative Counsel & Government/legislative Relations FY 2001 80 EVA.1.1 85 agreement with a statement of overall job satisfaction u Goal 9 To continuously improve systems and processes to achieve world class status. Subprogram Mission: PROGRAM SUMMARY To provide direction, set policy, develop and implement legislation and provide executive leadership for the agency. To ensure coordination and consistency and promote effectiveness and efficiency of agency actions. To work with agency customers to resolve problems and set priorities. To respond to emergencies and develop a strong and competent management team and technical staff. ADMINISTRATION Subprogram Description: Key Performance Measures •Percent of statutorily set permit FY 1998 FY 1999 FY 2000 NA Baseline FY 2001 100 100 timelines met through License Time Frames (LTF) rule EVA.1 Executive Management is responsible for overall agency policy and directions. Important components include coordination between external and internal customers, improving service, product quality, efficiency, and ensuring consistent and fair decisions. Contact: John Timko, Director Phone: (602) 207-4867 A.R.S. 49-101 - 49-1106 Program Mission: Program Description: The Administration Division consists of five sub-programs: Office of Information Technology, Office of Fiscal Services, Human Resources, Contracts and Procurement, and Budget. These subprograms support the agency in compliance with the applicable statutes governing these areas of service. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds ($ Thousands) Funding and FTE Amounts: To enable the preservation, protection, and enhancement of the environment and public health through efficient support of the programs of the department. 3,958.7 357.4 10,415.8 FY 2000 Estimate 5,306.0 10,668.9 3,694.8 FY 2001 Estimate 4,620.9 10,998.9 3,443.6 Federal Funds 1,687.1 1,225.4 1,079.9 Program Total 16,419.0 20,895.1 20,143.3 FTE Positions 197.8 202.8 202.8 This Program Contains the Following Subprograms: 4 Executive Management 4 Administrative Program Management 4 Financial Services 4 Information Technology 4 Procurement and Contract Management Health and Welfare SUBPROGRAM SUMMARY EXECUTIVE MANAGEMENT Contact: Jacqueline E. Schafer, Director Phone: (602) 207-2203 A.R.S. 49-101 - 49-110 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 812.9 128.4 352.4 25.1 830.0 471.2 1.4 14.8 851.6 474.8 0.5 12.2 Program Total 1,318.8 1,317.4 1,339.1 FTE Positions 25.0 25.0 25.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u Goal 1 To successfully manage the ADEQ agency goals and measurements. Performance Measures • Number of quarterly review and analysis FY 1998 Actual FY 1999 Actual NA Baseline FY 2000 Expected FY 2001 Expected 4 4 sessions completed SUBPROGRAM SUMMARY EVA.1.2 ADMINISTRATIVE PROGRAM MANAGEMENT Contact: Charles Matthewson, Acting Deputy Director Phone: (602) 207-2204 A.R.S. 49-101 - 49-110 Subprogram Mission: To work in partnership with all the divisions to plan for the operational needs of ADEQ in order to enhance the delivery of program services to customers. Subprogram Description: To support each division in planning and meeting the program needs for the delivery of customer services. Department of Environmental Quality Page 203 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Percent of mailed invoices received ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 842.2 0.0 4,580.2 0.0 1,361.4 4,484.2 20.0 0.0 1,434.2 4,517.7 16.9 0.0 Program Total 5,422.4 5,865.6 5,968.8 FTE Positions 13.0 13.0 13.0 u 89 86 FY 1998 Actual Performance Measures • Percent increase in Improvement of FY 1999 Actual FY 2000 Expected NA Baseline u Goal 1 To coordinate the delivery of timely, cost effective, and quality external and internal customer service. • Percent of employees indicating agreement with a statement of overall job satisfaction • Percent of citizens expressing overall satisfaction with ADEQ services EVA.1.3 NA FY 2000 Expected 11 NA FY 2001 Expected 80 85 NA Baseline 80 SUBPROGRAM SUMMARY FINANCIAL SERVICES Contact: Michael D. Clark, Chief Financial Officer Phone: (602) 207-4756 A.R.S. 49-104, 49-113, 49-1072 thru 1079, et al. Subprogram Description: The Financial Services Office provides traditional comptroller services such as general accounting services including, payroll, accounts receivable, accounts payable, and collection of delinquent billings. Under the supervision of the Chief Financial Officer, the subprogram provides more complex financial services such as financial and revenue audit services to assure verification of billing revenues and revenue payments; preparation of cost recovery site data and cost reports; financial analytical services and financial determination administration; and administration of the Licensing Time Frames' PLACE and CUSTOMER databases. ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 306.6 0.0 284.7 1,531.8 318.6 1,644.9 1,899.0 1,133.3 328.2 1,909.9 2,686.6 1,003.6 Program Total 2,123.1 4,995.8 5,928.3 FTE Positions 47.3 49.3 49.3 Goal 1 To improve services and provide good quality customer service. • Percent of miscellaneous billings which are processed and mailed within 5 days Page 204 FY 1998 Actual 43 FY 1999 Actual 80 To provide information technology infrastructure and integrated systems to support the department's data processing needs in order to provide accurate information on a reliable, timely, and costeffective basis to agency staff and management in support of their contribution to the agency's mission, and to external customers as requested and appropriate. FY 2000 Expected 81 ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: Performance Measures Subprogram Mission: The Information Resources program has nine major responsibilities including the following: Office of Information Technology (OIT) Management, System Administration, Help Desk, Technology Evaluation and Assessment, Communications, Operations, Programming, GIS/GPS Coordination, and Data Coordination. The OIT Management administers OIT to accomplish agency-wide information technology priorities. System Administration provides coordination across the agency to support the Novell and UNIX based servers and workstations. The Help Desk is the first resource utilized by a user to get assistance on information technology related problems. Technology Evaluation and Assessment plans for the information technology future for ADEQ by assessing customer and department needs. Communications provides and optimizes high-speed data communications and telecommunications to meet all customer needs. Operations ensures production systems are operational by maintaining the physical infrastructure of equipment. Programming utilizes ADEQ standard methods in the development and support of ADEQ. GIS/GPS Coordination provides coordination across the agency to exploit GIS/GPS technology. Data Coordination identifies which information needs sharing and plans how to share it. The Financial Services Office provides timely, accurate, and professional financial, accounting, and other assigned support services for the Agency and its customers. u 10 Subprogram Description: Subprogram Mission: Funding and FTE Amounts: +5 SUBPROGRAM SUMMARY INFORMATION TECHNOLOGY Contact: James Ryan, Chief Information Officer Phone: (602) 207-4810 A.R.S. 49-104 FY 1999 Actual FY 2001 Expected feedback from customers regarding service level EVA.1.4 FY 1998 Actual 90 Goal 2 To establish and consistently meet or exceed service level agreements with all Budget Office customers for the services provided. Subprogram Goals and Performance Measures: Performance Measures 88 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 949.0 133.1 2,795.8 86.0 1,726.7 2,150.5 1,139.4 50.2 910.8 2,166.3 349.0 41.3 Program Total 3,963.9 5,066.8 3,467.4 FTE Positions 37.5 40.5 40.5 Subprogram Goals and Performance Measures: FY 2001 Expected u Goal 1 To improve alignment and prioritization of OIT resources toward agency objectives. 82 Performance Measures Department of Environmental Quality FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Percent of all ADEQ major reports, policy statements, and notices available electronically • Average service requests per month • Percent of customers reporting services 80 90 90 90 EVA.1.6 1,200 1,148 1,500 1,200 60 79.6 80 80 HUMAN RESOURCES Contact: Michael Shcolnik, Manager Phone: (602) 207-4795 A.R.S. 38-101 - 38-921, 49-104 meet or exceed expectations Subprogram Mission: SUBPROGRAM SUMMARY EVA.1.5 PROCUREMENT AND CONTRACT MANAGEMENT Contact: Kathleen Dougherty, Manager Phone: (602) 207-4727 A.R.S. 49-104, 41-2501 et esq., 41-1081, et al. To provide quality, comprehensive, human resources services and programs designed to support the agency's mission. Subprogram Description: The comprehensive programs and services provided by the Human Resource Section include employment, classification, compensation, employee relations, affirmative action, benefits, safety, and training. These programs are designed to support the agency in achieving it's mission. Subprogram Mission: In partnership with our customers, we provide professional procurement services, maximizing value and quality in accordance with the Arizona Procurement Code. To provide timely, accurate, and complete sample evaluation, analysis, and reports through centrally managing agency laboratory resources to meet program needs and minimize costs. ($ Thousands) Funding and FTE Amounts: Subprogram Description: The office provides procurement services necessary for ADEQ operations to ensure compliance with applicable laws and regulations. Laboratory Services supports the agency in compliance with the applicable statutes and federal regulations in partnership with the Environmental Protection Agency (EPA) governing these areas of services. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds 109.0 0.0 112.0 279.0 114.9 281.1 Other Non Appropriated Funds Federal Funds 296.6 0.0 6.7 0.0 2.5 0.0 Program Total 405.6 397.7 398.5 FTE Positions 10.0 10.0 10.0 Subprogram Goals and Performance Measures: ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 187.8 0.7 633.1 0.0 190.5 208.0 426.2 0.0 195.6 209.5 204.7 0.0 Program Total 821.6 824.7 609.8 FTE Positions 13.0 13.0 13.0 u Goal 1 To provide quality training to ADEQ employees to maximize their on the job performance. FY 1998 Actual Performance Measures • Percent of ADEQ new employees that complete all the Core Skills Training Courses within 12 months of date of hire • Percent of employees receiving benefit information that rate quality of service from HR as "good" or "excellent" FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 95 98 98 NA 74 77 80 Subprogram Goals and Performance Measures: u EVA.1.7 Goal 1 To continually improve services and enhance customer relations. Performance Measures • Percent of customers agreeing that FY 1998 Actual NA FY 1999 Actual NA FY 2000 Expected FY 2001 Expected 80 85 services meet or exceed their expectations u Subprogram Mission: Goal 2 To provide leadership in quality concepts and practices for laboratory services that are critical to all environmental policies, decisions, and science. Performance Measures • Percent of customers satisfied with the referral/solution • Percent of internal customers satisfied with lab coordination/scheduling and administration of laboratory services contract Health and Welfare FY 1998 Actual FY 1999 Actual FY 2000 Expected SUBPROGRAM SUMMARY ADMINISTRATIVE COUNSEL & GOVERNMENT/LEGISLATIVE RELATIONS Contact: Mark Santana, Manager Phone: (602) 207-4251 A.R.S. 49, 46.6 FY 2001 Expected To ensure that the agency's regulatory, enforcement, adjudicatory and administrative functions are carried out in a manner that is based on sound legal principles that are fair, consistent, and timely. NA NA Baseline 85 Subprogram Description: NA NA Baseline 85 The Legal Services subprogram is administered by the Office of the Administrative Counsel (OAC) and is responsible for four major functions. Rule development, which is administered by the Rule Development Section. The department makes law by agency rule in a manner that meets the department's regulatory priorities, is open to participation by the public, and meets all legal requirements. Enforcement Coordination, which ensures that the department's enforcement efforts, which originate in several subprograms, are consistent, equitable, calculated to promote compliance, and are Department of Environmental Quality Page 205 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u based on sound legal principles. The program manages the administrative hearing process for the DEQ director and the Air Pollution Control Hearing Board so that persons are provided an opportunity for a hearing in an expeditious, competent, and fair manner. The program develops and implements the ADEQ Policy Management System and ensures that policies adopted by the agency are legally acceptable and enforceable. Title 41, Articles 3, 5, 6, 8 and 10; Title 49, Article 1. Performance Measures • Coordination of prompt response to u FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 379.5 95.2 461.7 44.2 390.0 397.0 202.1 27.1 400.2 399.6 183.4 22.8 Program Total 980.6 1,016.2 1,006.0 FTE Positions 18.0 18.0 18.0 • Percent of customer satisfaction ratings • Percent of priority rulemakings (e.g., FY 1998 Actual 37 FY 1999 Actual FY 2000 Expected 47 • Percent of notice of administrative FY 2001 Expected 47 47 FY 1998 Actual FY 1999 Actual FY 2000 Expected NA Baseline FY 2001 Expected 90 95 Goal 3 To provide competent and timely administrative, legal, and/or policy advice. Performance Measures • Average cycle time in months to approve FY 1998 Actual FY 1999 Actual 7.5 5 FY 2000 Expected FY 2001 Expected 4.75 4.5 Goal 4 To coordinate ADEQ's enforcement efforts so that they are predictable, consistent, equitable, calculated to promote compliance, and based on sound legal principles. Performance Measures • Percent of referrals forwarded to the AGO within 5 working days of receipt NA FY 1999 Actual FY 2000 Expected NA FY 2001 Expected 80 80 To provide planning support to the agency leaders and elements; manage special studies and projects which have agency-wide impact; provide services in areas such as strategic planning, total quality, performamce measurement, policy management, systems and process analysis, survey management, facilitation services, continuous process improvement, and selected training; and perform other duties as assigned. The Budget Office facilitates the effective and efficient allocation of resources in accordance with fiscally sound budgeting and strategic planning principles; to provide high quality work that is factually-based and delivered in a timely and professional manner. FY 1998 Actual FY 1999 Actual NA Baseline Budget and Strategic Management (formerly known as the Office of Program Support and Assistance PSA) is responsible for coordinating the agency strategic planning activities and other duties and projects as assigned by the Deputy Director or Director of ADEQ. In addition, Budget provides a central resource for the research, analysis, and recommendations regarding the agency's operating budget for all fund sources; assists programs in budget and grant preparation and monitoring; advises management regarding the preparation of ADEQ's budget and supplemental requests; and assists in the promotion and advancement of ADEQ's financial needs. ($ Thousands) FY 2000 Expected FY 2001 Expected 100 100 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 48.7 0.0 443.1 0.0 46.5 477.7 0.0 0.0 46.5 479.3 0.0 0.0 Program Total 491.8 524.2 525.8 FTE Positions 10.0 10.0 10.0 Subprogram Goals and Performance Measures: u Goal 1 To implement a strategic management system which emphasizes focus, alignment, and accountability at all levels of the agency. Performance Measures Page 206 FY 1998 Actual Funding and FTE Amounts: or renew policies u NA Subprogram Description: hearing (NAH) issued within 5 working days of receiving all necessary documentation u NA NA Subprogram Mission: Goal 2 To manage the administrative hearing process so that persons are provided hearings in a fair, competent, and timely manner. Performance Measures FY 2001 Expected SUBPROGRAM SUMMARY EVA.1.8 BUDGET AND STRATEGIC MANAGEMENT Contact: Claudette Muller, Manager Phone: (602) 207-4402 A.R.S. 49-101 - 49-110 those to which the department commits program and OAC resources for any given fiscal year) and any 5 year reviews scheduled as due which will be approved by the Director and submitted to the Governor's Regulatory Review Council (GRRC) u FY 2000 Expected rated excellent or better Goal 1 The department will make law by agency rule in a manner that meets the department's regulatory priorities, meets all legal requirements, and is open to public participation according to the evolving principles of how government agencies are expected to act in an open and democratic society. Performance Measures NA FY 1999 Actual Goal 6 To design and implement robust incentive and assistance programs for Environmental Justice issues. Performance Measures Subprogram Goals and Performance Measures: u FY 1998 Actual legislative inquiries ($ Thousands) Funding and FTE Amounts: Goal 5 To improve the image and perception of ADEQ among legislators and the internal/external public. Department of Environmental Quality FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Percent of external ADEQ customers NA NA 80 85 indicating agreement or strong agreement with a statement of overall satisfaction with agency service u u Goal 1 To improve department credibility. FY 1998 Actual Performance Measures • Number of press releases by ADEQ and Goal 2 To champion ADEQ productivity enhancements and quality process improvements through the implementation of leadership and management systems. Performance Measures • Percent increase in improvement of feedback from customers regarding service level • Percent of managers completing required training in ADEQ leadership and management program u FY 1999 Actual FY 2000 Expected NA Baseline NA u FY 2001 Expected 5 NA 10 50 • Percent increase of improvement in FY 1999 Actual FY 2000 Expected NA Baseline FY 1998 Actual • Percent of customers satisfied u FY 1999 Actual NA FY 2000 Expected NA FY 2001 Expected 80 85 FY 1998 Actual u FY 2001 Expected 5 10 SUBPROGRAM SUMMARY COMMUNICATIONS Contact: John Hagen, Director Phone: (602) 207-7668 A.R.S. 49-101 - 49-105, 49-456 FY 1999 Actual FY 2000 Expected NA Baseline FY 2001 Expected 85 87 presentations Goal 4 To support department and program activities. FY 1998 Actual Performance Measures • Number of news articles distributed that FY 1999 Actual NA FY 2000 Expected FY 2001 Expected 1,900 2,000 1,780 are related to the department and the environment u Goal 5 To support activities which recognize employees and encourage environmental leadership and community involvement. FY 1998 Actual Performance Measures • Percent of ADEQ employees satisfied FY 1999 Actual NA FY 2000 Expected 19 FY 2001 Expected 85 90 with ADEQ's efforts to reward an recognize employees Subprogram Mission: To provide information services for the public, regulated community, media, legislature, and other government entities. The Office of Outreach and Information will meet the needs of the ADEQ customers through information, education about ADEQ and its role in maintaining the environment, and employee support. The Media Relations Office will provide accurate, timely information to and keep an open line of communication with the public, other government agencies, news media and ADEQ staff. Subprogram Description: The subprogram is responsible for overseeing the department's general communications. The subprogram provides information to Arizona businesses, trade associations, academic institutions, and other interested parties. The Media Relations Office is responsible for overseeing what information is released to the news media. The Office of Outreach and Information provides centralization for environmental education, information services, and publications management to support all ADEQ customers and the department's employee recognition activities. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 169.0 0.0 355.9 0.0 173.7 348.7 0.0 0.0 178.2 351.3 0.0 0.0 Program Total 524.9 522.4 FTE Positions 12.0 12.0 Subprogram Goals and Performance Measures: Health and Welfare 80 Goal 3 To educate the public about ADEQ and its role in maintaining the environment. • Percent of public satisfied with feedback from customers regarding service level EVA.1.9 75 Goal 2 To meet the information needs of our customers. Performance Measures FY 1998 Actual 62 FY 2001 Expected 100 Goal 3 To establish and consistently meet or exceed service level agreements with all Budget Office customers for the services provided. Performance Measures NA FY 2000 Expected programs Performance Measures FY 1998 Actual FY 1999 Actual EVA.1.10 SUBPROGRAM SUMMARY GENERAL SERVICES Contact: Tara Roesler, Manager Phone: (602) 207-4719 A.R.S. 49-104 Subprogram Mission: To provide timely, cost effective, and quality general services support for ADEQ programs and employees. Subprogram Description: General Services core business functions include copy services, general store, mail services, fleet dispatch and maintenance, facility scheduling, construction, maintenance, and parking. Records management core business functions include maintaining easy access to information including folders, files, maps, and other records of the agency; and maintaining a centralized records management information center. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 154.0 0.0 212.3 0.0 156.6 207.7 0.0 0.0 160.7 209.4 0.0 0.0 529.5 Program Total 366.3 364.3 370.1 12.0 FTE Positions 12.0 12.0 12.0 Subprogram Goals and Performance Measures: Department of Environmental Quality Page 207 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u FY 1998 Actual Performance Measures • Percent of customers rating service FY 1999 Actual NA quality and response average or above average • Percent of internal customers satisfied with fleet service u Subprogram Mission: Goal 1 To provide timely, cost effective, and quality general services support for ADEQ employees. FY 2000 Expected 95 NA FY 2001 Expected 95 95 NA Baseline 75 Goal 2 To improve records management services and provide quality customer service. FY 1998 Actual Performance Measures • Percent of internal customers satisfied FY 1999 Actual NA FY 2000 Expected FY 2001 Expected NA Baseline 80 with records management unit assistance EVA.2 PROGRAM SUMMARY AIR QUALITY Contact: Nancy C. Wrona, Division Director Phone: (602) 207-2308 A.R.S. 49-401 - 49-593 Program Mission: The Air Quality Division is dedicated to controlling present and future sources of air pollution to protect the environment and ensure the health and general welfare of the citizens of Arizona. Program Description: The Air Quality Division is responsible for controlling sources of air pollution and assuring compliance with Federal and State environmental laws. The control strategies designed to improve air quality are a key component of the State Implementation Plan. Major activities relied upon for protecting air quality include planning and program development, monitoring and research, industrial emissions permitting, compliance and enforcement, and vehicle emissions inspections. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 2,181.5 6,832.9 6,419.3 2,277.6 11,280.7 1,090.0 797.9 11,982.5 0.0 Federal Funds 3,012.4 1,847.3 1,556.1 Program Total 18,446.1 16,495.6 14,336.5 FTE Positions 173.7 174.7 174.7 This Program Contains the Following Subprograms: 4 Air Quality Program Management 4 Air Pollution Emission Control 4 Air Quality Management and Analysis SUBPROGRAM SUMMARY EVA.2.1 AIR QUALITY PROGRAM MANAGEMENT Contact: Nancy C. Wrona, Division Director Phone: (602) 207-2308 A.R.S. 49-401 - 49-593 Page 208 To provide leadership, management, support, and direction for all air programs for efficient delivery of services. Subprogram Description: This subprogram provides management and administrative services to the program; plans, controls, and monitors expenditures of staff and budgetary resources; provides for staff training and employee evaluations; develops policies and procedures; provides input on legislative issues; assists in development of agency strategic plans and action plans for their implementation; develops, implements and monitors workplans; evaluates program effectiveness; and oversees delegation agreements with local jurisdictions. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 361.1 2,138.7 2,368.3 547.7 371.1 3,346.5 500.0 335.9 380.8 3,493.5 0.0 282.9 Program Total 5,415.8 4,553.5 4,157.2 FTE Positions 47.8 47.8 47.8 Subprogram Goals and Performance Measures: u Goal 1 To ensure continuous process improvement, employee professional development, teamwork, and pride. FY 1998 Actual Performance Measures • Percent of staff provided with technical FY 1999 Actual FY 2000 Expected NA Baseline FY 2001 Expected 5 10 training EVA.2.2 SUBPROGRAM SUMMARY AIR POLLUTION EMISSION CONTROL Contact: Nancy C. Wrona, Division Director Phone: (602) 207-2308 A.R.S. 49-401 - 49-593 Subprogram Mission: To protect public health by ensuring regulated facilities and pollution-generating activities meet air emission standards through equitable and efficient permitting, inspections, enforcement, and assessment and monitoring. Subprogram Description: Compliance activities performed by the AQD ensure that facilities remain in compliance with all statutes, rules, and permit conditions; and, activities out of compliance are returned to compliance in a timely and appropriate manner. The Permitting section regulates various sources of air pollution using a system of permits to ensure that the air pollutants do not cause harm to the public health. The Vehicle Emissions Inspection section has implemented an enhanced and basic vehicular inspection and maintenance program; and, they operate a remote sensing program to control mobile source emissions. Inspection and enforcement activities, as well as review of compliance documents and the development of mutually acceptable compliance schedules with non-complying sources, are performed to meet the EPA requirements to maintain a compliance assurance program for existing delegated federal programs. Department of Environmental Quality Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,668.1 4,504.9 2,768.7 333.9 1,749.9 6,764.3 590.0 204.8 256.4 7,319.8 0.0 172.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 152.3 189.3 1,282.3 2,130.8 156.6 1,169.9 0.0 1,306.6 160.7 1,169.2 0.0 1,100.7 Program Total 9,275.6 9,309.0 7,748.7 Program Total 3,754.7 2,633.1 2,430.6 FTE Positions 89.6 89.6 89.6 FTE Positions 36.3 37.3 37.3 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u u Goal 1 To bring non-complying facilities or activities into compliance with state and federal laws, rules, and standards through timely and appropriate enforcement. Performance Measures • Percent of NOVs processed in 120 days u FY 1998 Actual NA FY 1999 Actual 60 FY 2000 Expected FY 2001 Expected 65 65 Performance Measures • Percent of air pollution control permit NA FY 1999 Actual NA FY 2001 Expected 100 100 • Vehicles that have failed inspection and FY 1998 Actual NA FY 1999 Actual 170.6 FY 2000 Expected FY 2001 Expected 190.0 190.0 later brought into compliance (in thousands) • Percent of overall customer satisfaction u FY 1999 Actual 3 7 FY 2000 Expected FY 2001 Expected NA NA • Number of rule making packages • Number of days per year where the The Arizona Department of Environmental Quality is required by statute to maintain and develop statewide air pollution control programs, including the State Implementation Plan (SIP) and development of emission management rules. The program is designed to catalog and track revision to the SIP developed by both Agency and local jurisdictions; adopt and keep current with numerous federal emission management rules; and to implement State emissions management statutes. NA NA FY 2000 Expected FY 2001 Expected >80 >80 FY 1998 Actual NA FY 1999 Actual FY 2000 Expected FY 2001 Expected 2 11 8 FY 1998 Actual 1 FY 1999 Actual FY 2000 Expected 1 FY 2001 Expected 0 0 National Ambient Air Quality Standards for Ozone, Carbon Monoxide, or Particulate Matter are exceeded in Arizona. u Goal 5 To support Hazardous Air Pollutants research throughout Arizona by completing special air quality studies and quality assured data base. Performance Measures Subprogram Description: FY 1999 Actual Goal 4 To provide accurate information obtained from ambient air quality monitoring. Performance Measures Subprogram Mission: To bring non-attainment areas into attainment and maintain good air quality throughout the state while providing quality information to ensure sound air quality regulatory decisionmaking. FY 1998 Actual Goal 3 To develop timely rule packages Performance Measures u SUBPROGRAM SUMMARY EVA.2.3 AIR QUALITY MANAGEMENT AND ANALYSIS Contact: Nancy C. Wrona, Division Director Phone: (602) 207-2308 A.R.S. 49-401 - 49-593 Health and Welfare FY 1998 Actual Goal 2 To provide timely and accurate information to the public by conducting meetings, seminars, presentations, inquiry responses, and events. Performance Measures Goal 3 To reduce the impact of mobile source contributors of air pollution by effective implementation of control measures. Performance Measures • Number of nonattainment areas u FY 2000 Expected actions within LTF time frames u Performance Measures qualifying for redesignation to attainment (new redesignation criteria in 99) Goal 2 To efficiently develop and implement the permit process. FY 1998 Actual Goal 1 To work in cooperation with other responsible entities to achieve attainment by developing and implementing non-attainment area attainment plans • Percent of annual completion of special FY 1998 Actual NA FY 1999 Actual NA FY 2000 Expected FY 2001 Expected 100 100 projects and programs u Goal 6 To provide accurate technical information for regulatory decision making. Performance Measures • Percent of annual evaluation completion FY 1998 Actual NA FY 1999 Actual NA FY 2000 Expected FY 2001 Expected 100 100 of analysis of ambient air pollution concentrations using emission inventories, meteorological data, and complex computer models Department of Environmental Quality Page 209 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS EVA.3 and budgetary resources; provides for staff training and employee evaluations; develops policies and procedures; provides input on legislative issues; assists in development of agency strategic plans and action plans for their implementation; develops, implements and monitors workplans; evaluates program effectiveness; and oversees delegation agreements with local jurisdictions. PROGRAM SUMMARY WASTE PROGRAMS Contact: Jean Calhoun, Division Director Phone: (602) 207-2382 A.R.S. 49-701 - 49-1071 ($ Thousands) Funding and FTE Amounts: Program Mission: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate To protect public health and the environment by assuring the proper handling, storage, treatment, and disposal of wastes; by promoting pollution prevention and recycling; and by ensuring cleanup of contamination where it has occurred and by responding to customer needs in a timely manner. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 634.1 2,421.4 1,533.5 1,099.5 651.6 107.5 1,654.0 1,060.7 668.7 187.4 1,477.8 1,056.0 Program Description: Program Total 5,688.5 3,473.8 3,389.9 The Waste Programs Division carries out its mission through the regulation of solid and hazardous waste treatment, storage and disposal facilities, hazardous waste generators, and underground storage tanks. The Division issues permits; conducts inspections; approves closure activities; oversees remediation of contamination; and encourages recycling, reuse, and other forms of pollution prevention. The Division is made up of the following subprograms: Superfund (State and federal), Hazardous Waste, Solid Waste, Underground Storage Tanks, Pollution Prevention, and Voluntary Remediation. FTE Positions 66.0 66.0 66.0 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 16,933.2 4,905.5 36,688.4 17,723.5 2,317.1 50,109.5 17,524.3 1,748.9 44,668.7 Federal Funds 4,204.7 3,933.7 3,912.2 Program Total 62,731.8 74,083.8 67,854.1 FTE Positions 265.2 266.2 264.7 This Program Contains the Following Subprograms: 4 Waste Programs Management 4 Solid Waste 4 Hazardous Waste 4 Underground Storage Tanks 4 Superfund 4 Voluntary Remediation and Prevention EVA.3.1 Subprogram Goals and Performance Measures: u Performance Measures • Percent of contaminated sites closed requiring no further action (cumulative) versus known universe of contaminated sites (cumulative) • Percent of existing Underground Storage Tanks (USTs) in compliance with the federal December 22, 1998 upgrade requirements verses universe of active USTs u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 49.7 58.7 64.4 69.3 NA 89.9 80.0 90.0 Goal 2 To decrease the amount of wastes produced in the State by advocating pollution prevention, recycling, reuse, and waste minimization. Performance Measures • Number of emergency responses preventing or minimizing harm to public health or the environment. • Percentage of existing hazardous waste treatment, storage and disposal (TSD) facilities and large quantity generators (LQG) in compliance (vs all TSD and LQGs). • Percentage of active facilities with approved certified pollution prevention plans vs total facilities with plans. • Percentage of toxic use reduction plan goals met vs total number of goals that could have been met (calendar year 99 will be reported in 12/00). u SUBPROGRAM SUMMARY WASTE PROGRAMS MANAGEMENT Contact: Jean Calhoun, Division Director Phone: (602) 207-2382 A.R.S. 49-701 - 49-1071 Goal 1 To reduce the number of contaminated sites by clean up of presently contaminated sites and proper management of wastes. FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected N/A 176 180 183 N/A 90 91 92 N/A NA 95 95 N/A 50 75 75 Goal 3 To recruit and maintain a highly motivated and well trained work force. Performance Measures • Percent of employees indicating FY 1998 Actual NA FY 1999 Actual FY 2000 Expected NA 80 FY 2001 Expected 85 agreement with a statement of overall job satisfaction in Waste Division Subprogram Mission: To provide leadership, management, and support for all waste programs for efficient and effective delivery of services. Subprogram Description: This subprogram provides management and administrative services to the program; plans, controls and monitors expenditures of staff Page 210 Department of Environmental Quality Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Subprogram Mission: Goal 4 To improve our perception by and services to the public through good government. FY 1998 Actual Performance Measures • Percent of citizens expressing overall FY 1999 Actual NA FY 2000 Expected FY 2001 Expected NA Baseline 80 satisfaction with ADEQ Waste Program services EVA.3.2 SUBPROGRAM SUMMARY SOLID WASTE Contact: Peggy Guichard-Waters, Manager Phone: (602) 207-4117 A.R.S. 49-701 - 49-881 Subprogram Mission: To effectively monitor and administer the laws and regulations for the storage, treatment, and disposal of solid waste; to effectively advocate that the amount of solid wastes generated be reduced; and to encourage solid wastes to be reused and recycled in lieu of disposal. Subprogram Description: This subprogram maintains an inventory of all solid waste storage, treatment and disposal facilities operating in Arizona. The program reviews and approves design and operation plans for landfills and special waste facilities, and issues other licenses and permits to other solid waste facilities. The facilities are periodically inspected and compliance data are maintained for each facility. Compliance assistance is made available to any regulated person, and timely and appropriate enforcement actions are pursued for significant noncompliance, including the remediation of contaminated sites. Finally, the program engages in advocacy for solid waste reduction, reuse, and recycling and provides grant monies to selected demonstration projects. ($ Thousands) Funding and FTE Amounts: To effectively monitor and administer laws and regulations for the generation, treatment, storage, and disposal of hazardous wastes and hazardous materials. Subprogram Description: The subprogram implements both the State and Federal hazardous waste laws pursuant to delegation from U.S. Environmental Protection Agency (EPA). The program maintains an inventory of hazardous waste generators, as well as treatment storage and disposal (TSD) facilities in Arizona. Permits are issued to TSD facilities. Generators and TSD facilities are periodically inspected. Compliance data is collected and stored. Compliance assistance is made available to any regulated person, and enforcement actions are pursued against significant violators, including the remediation of contaminated sites. Finally, the program is responsible for undertaking multimedia environmental emergency responses. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds 224.3 379.4 230.5 433.9 236.5 441.7 Other Non Appropriated Funds Federal Funds 31.2 842.0 105.9 609.0 89.5 609.1 Program Total 1,476.9 1,379.3 1,376.8 FTE Positions 28.6 28.6 28.6 Subprogram Goals and Performance Measures: u Goal 1 To minimize and ultimately prevent soil and groundwater contamination from releases of hazardous substances, materials, and wastes; and to continuously seek ways to improve the program. FY 1998 Actual Performance Measures FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 715.4 816.3 2,608.4 13.4 474.6 1,275.7 2,018.6 5.3 613.8 1,119.8 2,147.5 1.9 Program Total 4,153.5 3,774.2 3,883.0 FTE Positions 35.7 35.7 35.7 • Number of emergency responses Subprogram Goals and Performance Measures: preventing or minimizing harm to public health or the environment • Annual percent of existing TSDs and LQGs in compliance • Number of contaminated sites closed requiring no further action • Number of hazardous waste sites cleaned up or cases closed requiring no further action (cumulative) versus known universe of contaminated sites (cumulative) u u Goal 1 To minimize and ultimately eliminate contamination and public health threats from improper storage, treatment and disposal of solid wastes; and continuously seek ways to improve the program. Performance Measures FY 1999 Actual FY 2000 Expected FY 2001 Expected • Number of contaminated sites closed 618/955 766/102 6 901/117 6 1036/13 26 requiring no further action (cumulative) vs all known sites (cumulative). EVA.3.3 SUBPROGRAM SUMMARY HAZARDOUS WASTE Contact: Mark Charles, Manager Phone: (602) 207-4567 A.R.S. 49-108, 49-901 to 49-973 Health and Welfare FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 194 200 200 NA 90 91 92 NA 1 19 19 12/28 13/28 32/79 51/89 Goal 2 To promote the reporting and mitigation of emergency releases of hazardous materials and pollutants. FY 1998 Actual Performance Measures FY 1998 Actual ($ Thousands) Funding and FTE Amounts: • Incidents with ADEQ on-site response EVA.3.4 FY 1999 Actual 226 FY 2000 Expected FY 2001 Expected 200 200 176 SUBPROGRAM SUMMARY UNDERGROUND STORAGE TANKS Contact: Ronald Kern, Manager Phone: (602) 207-4242 A.R.S. 49-1001 - 49-1092 Subprogram Mission: To minimize leaks from USTs through a program of registration, Department of Environmental Quality Page 211 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS periodic inspections, compliance/enforcement, and customer assistance; to manage and ensure security of UST program hard and electronic files for the benefit of customers; and to provide UST outreach to the public. To protect human health and the environment by ensuring the clean up of contamination caused by leaking underground storage tanks (LUSTs) and by providing public education and financial assistance. u Subprogram Description: • Percent of contaminated sites closed FY 1998 Actual Performance Measures The subprogram registers all USTs, subject to statutory requirements, in the state of Arizona and maintains an inventory of these tanks. This program is also responsible for maintaining accurate data on the location and compliance status of all Arizona USTs. The program ensures compliance with all applicable federal and state installation, operational, and closure requirements. Periodic inspections are conducted to ensure continued compliance with state and federal operational requirements. Where operators fail to meet these requirements, the program is authorized to pursue civil or administrative enforcement to achieve compliance. Owners and operators of new and existing USTs are provided compliance assistance through newsletters, conferences, Internet web-site information, training and individual assistance. Financial Services assists the subprogram with UST financial programs review and administration of UST payments, to include State Assurance Fund, UST Grant, fees, taxes, refunds and exemptions. The subprogram is responsible for tracking releases from USTs and ensuring that each LUST site is adequately investigated and remediated. This is accomplished by publishing technical guidance, enforcement, state lead actions, and promoting LUST cleanup actions through expeditious and efficient processing of applications for financial assistance. ($ Thousands) Funding and FTE Amounts: Goal 2 To assist UST owners and operators in complying with UST statutes and regulations, promote cost effective corrective actions, and provide adequate customer service while seeking continuous improvements to the program. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 450.8 0.0 4,193.8 1,053.4 1,550.0 500.0 4,711.4 1,096.7 1,300.0 0.0 4,467.9 1,087.4 Program Total 5,698.0 7,858.1 6,855.3 FTE Positions 77.9 78.9 77.4 Goal 1 To minimize releases of regulated substances from Underground Storage Tank (UST) systems; to manage effectively UST program information and data; to provide for excellent customer service and outreach to the public; and to continuously seek program improvements. Performance Measures • Percent of existing UST facilities in compliance with December 22, 1998 federal UST upgrade requirements versus universe of active USTs FY 1998 Actual 24.0 FY 1999 Actual 89.9 FY 2000 Expected FY 2001 Expected 90.0 90.0 EVA.3.5 FY 2001 Expected 64.4 69.3 58.7 SUBPROGRAM SUMMARY SUPERFUND Contact: Byron James, Manager Phone: (602) 207-4187 A.R.S. 49-281 - 49-296 Subprogram Mission: To enhance the Arizona environment by responding to and controlling, mitigating, or eliminating all historic hazardous substance sites at a minimum impact to taxpayers and the public. Subprogram Description: The Superfund subprogram is responsible for the identification, assessment, and remediation of sites that are contaminated with hazardous substances. The programs and services provided to the public and private sectors include evaluation of potentially contaminated sites; review, approval, and oversight of privately funded clean up activities; investigation and remediation of sites using state funds; identification of responsible parties; settlements with potentially responsible parties and recovery of state funds through development of evidence and scientific data needed for cost recovery and settlement actions by the Attorney General's Office; providing funding to the Attorney General's Office, Arizona Department of Water Resources, and other governmental and political subdivisions for the purpose of assisting ADEQ with its remediation efforts; and community involvement through community advisory boards. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 14,523.3 1,288.4 28,028.7 928.8 14,492.7 0.0 40,627.7 883.4 14,372.7 0.0 35,648.2 881.7 Program Total 44,769.2 56,003.8 50,902.6 FTE Positions 43.4 43.4 43.4 Subprogram Goals and Performance Measures: u Goal 1 To identify and prioritize sites, address human and environmental risks at prioritized sites, minimize impacts on taxpayers and the public, and continuously seek program improvements. Performance Measures • WQARF sites cleaned up, or where remediation is in process or implemented • Gallons of water treated and reused or recharged (in billions) • Pounds of hazardous substances removed from the environment (in billions) Page 212 49.7 FY 2000 Expected requiring no further action (cumulative) versus known universe of contaminated sites (cumulative) Subprogram Goals and Performance Measures: u FY 1999 Actual Department of Environmental Quality FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 9 1 2 2 8.80 1.96 2.00 2.00 NA 4.805 TBD TBD Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Number of Water Quality Assurance NA 27 50 75 Revolving Fund (WQARF) sites scored and placed on the Registry EVA.4 PROGRAM SUMMARY WATER QUALITY Water Quality Division SUBPROGRAM SUMMARY EVA.3.6 VOLUNTARY REMEDIATION AND PREVENTION Contact: Jeffrey Kulon, Manager Phone: (602) 207-4209 A.R.S. 49-104.A17, B17, 153, 157, 282, 961, & 973 Contact: Karen Smith, Division Director Phone: (602) 207-2306 A.R.S. 49-201 - 49-391 Program Mission: Subprogram Mission: To oversee and expedite voluntary remediation activities, promote and encourage opportunitites for pollution prevention, and ensure the effective delivery of Division services. To preserve, protect, and enhance water quality and public health for the citizens of Arizona by minimizing the impact of pollutants discharged to surface and ground waters from point sources and non-point sources. Subprogram Description: Program Description: The program assists, oversees, and expedites voluntary remediation of contaminated sites, including the state's Greenfields and Brownfields initiatives. The program also reviews and approves pollution prevention plans and reports required by state law. In addition, the program promotes pollution prevention opportunities in both the private and public sectors. Finally, this subprogram provides support for Waste Program recruitment, training, resolution of cross programmatic issues, data management, and strategic planning and budgeting. (This subprogram is now a combination of 2 subprograms formerly known as the Voluntary Remediation and Pollution Prevention Subprogram). This program ensures the safety of drinking water from public water systems, develops water quality management plans, establishes water quality standards, anticipates problems through ongoing monitoring and assessment, and responds to emergencies. It regulates discharges from wastewater treatment plants, landfills, mining operations, industrial facilities, irrigated agriculture, urban runoff, contractors, etc. It also promotes voluntary programs to protect aquifers for drinking water. FY 1999 Actual ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 385.3 0.0 292.8 267.6 324.1 0.0 991.9 278.6 332.6 0.0 837.8 276.1 Program Total 945.7 1,594.6 1,446.5 FTE Positions 13.6 13.6 13.6 ($ Thousands) Funding and FTE Amounts: 5,189.5 1,644.9 1,724.5 4,759.8 3,277.4 4,680.6 4,881.7 3,307.4 3,913.4 Federal Funds 4,131.4 3,481.7 2,967.8 Program Total 12,690.3 16,199.5 15,070.3 FTE Positions 221.8 218.8 218.8 This Program Contains the Following Subprograms: 4 Water Quality Program Management u 4 Safe Drinking Water Goal 1 To provide pollution prevention technical assistance to Arizona businesses and leadership on pollution prevention. • Annual percent reduction on statewide hazardous waste generation compared to 1992 base year (reported calendar year 2 years prior, additionally, measurement of HW generation ceased after calendar year 99, which will be reported in 2001) • Percent of toxic use reduction plan goals met versus total number of goals that could have been met (calendar year 99 will be reported in 12/00) • Percent of active facilities with approved certified pollution prevention plans versus total facilities with plans u FY 1998 Actual 66 FY 1999 Actual 66 FY 2000 Expected 4 Water Quality Assessment and Management FY 2001 Expected 38 35 NA 50 75 75 NA NA 95 95 • Number of contaminated sites closed requiring no further action versus all cumulative known sites Health and Welfare 4 Point Source 4 Nonpoint Source SUBPROGRAM SUMMARY EVA.4.1 WATER QUALITY PROGRAM MANAGEMENT Contact: Karen Smith, Division Director Phone: (602) 207-2306 A.R.S. 49-201 - 49-391 Subprogram Mission: To provide leadership, management, and support for all water quality programs for efficient and effective delivery of services. Goal 2 To provide expedited reviews and resolution of actions through the ADEQ Voluntary subprogram. Performance Measures FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Subprogram Goals and Performance Measures: Performance Measures FY 2000 Estimate FY 1998 Actual NA FY 1999 Actual 37/75 FY 2000 Expected FY 2001 Expected 52/95 67/120 Subprogram Description: Water Quality Program Management includes providing management and administrative services to the program; planning, controling and monitoring expenditures of staff and budgetary resources; providing for staff training and employee evaluations; developing policies and procedures; providing input on legislative Department of Environmental Quality Page 213 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS issues; overseeing the strategic plan and workplan implementation; evaluating program effectiveness; and overseeing delegation agreements with local jurisdictions. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,211.7 127.7 375.9 498.2 1,255.6 303.1 1,185.8 489.9 1,287.7 305.8 1,008.6 449.4 Program Total 2,213.5 3,234.4 3,051.5 FTE Positions 44.1 41.1 41.1 FY 1998 Actual • Percent of customers satisfied with Water Quality Division • Budget versus expenditures (increase efficiencies to provide program growth) - (in thousands) u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA Baseline 81 83 N/A Baseline 3,677.4 3,677.4 Goal 2 To focus on customer needs. FY 1998 Actual Performance Measures • Number of web site visits EVA.4.2 FY 1999 Actual NA Baseline FY 2000 Expected FY 2001 Expected NA NA FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,577.2 0.0 165.1 960.0 1,011.0 0.0 962.6 901.8 1,037.5 0.0 907.4 807.4 Program Total 2,702.3 2,875.4 2,752.3 FTE Positions 49.4 49.4 49.4 Goal 1 To increase the number of facilities in compliance with regulations and to decrease the number of water systems providing drinking water of unacceptable or unknown quality. Performance Measures • Number of drinking water enforcement cases closed • Number of monitoring assistance program (MAP) water samples analyzed • Number of Source Water Assessment Program (SWAP) reports completed • Number of wellhead protection workshops completed • Number of communities engaged in wellhead protection FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA Baseline 50 50 NA Baseline 1,000 1,000 NA Baseline 250 700 NA Baseline 12 12 NA Baseline 12 12 SUBPROGRAM SUMMARY EVA.4.3 WATER QUALITY ASSESSMENT AND MANAGEMENT Contact: Troy Day, Manager Phone: (602) 207-4416 A.R.S. 49-202 - 49-205, 49-208, 49-221 to 49-225 SUBPROGRAM SUMMARY SAFE DRINKING WATER Contact: Jeffrey Stuck, Manager Phone: (602) 207-4617 A.R.S. 49-351 - 49-360 Subprogram Mission: Subprogram Mission: To ensure the delivery of safe drinking water to users of public water systems through regulatory oversight, technical assistance, and public education in facility planning, design, construction, operation and compliance monitoring, and to preserve and protect drinking water sources. Subprogram Description: The Drinking Water program is federally mandated to ensure safe drinking water supplies for the public. The program regulates public water systems. Program staff review water system construction plans, inspect water systems for conformance with plans and operation/maintenance requirements, receive and review water quality monitoring data, certify water system operators, initiate enforcement actions, and conduct outreach and program development. The monitoring and assessment program evaluates source waters to ascertain their susceptibility to contamination, promotes voluntary community programs aimed at protecting aquifers for drinking water use, and administers the monitoring assistance program (MAP). Page 214 FY 2000 Estimate u Goal 1 To provide good government. Performance Measures FY 1999 Actual Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: To monitor and assess water quality conditions, identify water pollution problems across the state, and establish water quality standards and management plans. Subprogram Description: The Water Quality Assessment and Management program fulfills mandates for Water Quality Management (WQM) in cooperation with a variety of federal, state, local, and regional agencies. WQM includes regional planning, a coordinated process for strategic planning and federal grants, providing critical information on water quality conditions, and establishing water quality standards. The program uses a Total Maximum Daily Load (TMDL) process to address pollution problems within watersheds. The TMDL process includes identification of specific waters where problems exist or are expected and prioritization of problems and allocation of pollutant loadings among point and non-point sources. The program also provides technical assistance and supports an integrated watershed management approach and planning strategy for all water programs. Department of Environmental Quality Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 554.5 264.5 1,014.2 662.8 569.8 0.0 1,958.1 511.8 584.7 0.0 1,512.5 416.0 Program Total 2,496.0 3,039.7 2,513.2 FTE Positions 40.8 40.8 40.8 environment, as well as the compliance history and recalcitrance of the facility owner or operator. All eight activities require program development through rulemaking, policies, and guidance. Subprogram Goals and Performance Measures: u Goal 1 To develop, by year 2005, a baseline assessment for the waters of the state. FY 1998 Actual Performance Measures • Perennial stream miles assessed • Lake acres assessed u FY 1999 Actual FY 2001 Expected 1,750 2,000 2,400 NA Baseline 100,000 115,000 Goal 2 By year 2005 complete a baseline assessment, complete characterization, define scope/schedule for Total Maximum Daily Loads (TMDL), complete inventory of non-point source activities for 30% of watersheds. (tie the 30% to Unified Watershed Assessment). FY 1998 Actual Performance Measures • Number of Total Maximum Daily Loads FY 1999 Actual NA FY 2000 Expected 5 12 EVA.4.4 FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,528.4 1,252.7 0.7 740.3 1,596.8 2,974.3 2.5 717.1 1,636.7 3,001.6 2.1 650.2 Program Total 3,522.1 5,290.7 5,290.6 FTE Positions 65.3 65.3 65.3 u Goal 1 To increase the number of permits issued on an annual basis through continual program improvements; and, to improve the average processing time taken to issue APPs, thereby, meeting the customers needs and reducing permit backlog. FY 1998 Actual • Number of wastewater compliance 12 inspections • Number of wastewater enforcement cases closed • Number of Aquifer Protection Permits (APP) issued • Percent of issued permits achieving LTF time frames • Number of remaining APP actions in the inventory FY 1999 Actual FY 2000 Expected FY 2001 Expected NA Baseline 420 420 NA Baseline 50 50 104 110 110 NA Baseline 100 100 NA 400 300 88 493 SUBPROGRAM SUMMARY POINT SOURCE Contact: Michelle Robertson, Manager Phone: (602) 207-4428 A.R.S. 49-202, 49-209 , 49-210, 49-241 thru 49-264 Subprogram Mission: To preserve, protect, and enhance water quality and public health for the citizens of Arizona by minimizing the impact of pollutants discharged to surface and ground waters from point sources. Subprogram Description: The Point Source subprogram protects groundwater and surface water quality by controlling discharges from wastewater treatment plants, mining operations, industrial facilities, on-site sewage disposal systems, and drywells. ADEQ accomplishes this by (1) reviewing applications and issuing Aquifer Protection Permits and Wastewater Reuse Permits; (2) reviewing applications and issuing (surface) Water Quality Certifications of U.S. EPA NPDES permits for surface water discharges, and U.S. Army Corps of Engineer's 404 permits for dredge and fill activities; 3) reviewing engineering design plans and construction of wastewater collection, treatment, and disposal facilities; and issuing approvals to construct, approvals of construction, and subdivision approvals; 4) conducting compliance, operation and maintenance, and inspections of all discharging facilities; 5) reviewing and analyzing self monitoring data and generating a list of significant noncompliant facilities; 6) conducting outreach and education activities to build awareness of these regulatory requirements; 7) offering technical and compliance assistance to facilities unsure of the available options to achieve compliance; and 8) conducting enforcement actions. Enforcement priorities are determined by the threat to public health and the Health and Welfare FY 2000 Estimate Performance Measures FY 2001 Expected (TMDL) completed and number of groundwater studies FY 1999 Actual Subprogram Goals and Performance Measures: FY 2000 Expected 1,769 ($ Thousands) Funding and FTE Amounts: EVA.4.5 SUBPROGRAM SUMMARY NONPOINT SOURCE Contact: Troy Day, Manager Phone: (602) 207-4416 A.R.S. 49-201 - 49-391 Subprogram Mission: To preserve, protect, and enhance water quality and public health for the citizens of Arizona by minimizing the impact of pollutants discharged to surface and ground waters from non-point sources. Subprogram Description: Most of Arizona's water pollution is attributable to nonpoint sources. Nonpoint sources include discharges from irrigated agriculture, concentrated animal feeding operations, livestock grazing, silviculture, urban runoff, construction, mining, and recreation activities. ADEQ's Nonpoint Source program is comprised of the following five major elements: 1) creating and maintaining a network of cooperative agreements between ADEQ and federal, state, and tribal land management authorities (The agreements establish a series of "partnerships" to address nonpoint source discharges occurring on these lands); 2) organizing and staffing several watershed-based, citizen advisory groups to assist ADEQ in water quality planning and implementation of local improvements; 3) significantly investing in public outreach, nonpoint source pollution; 4) adopting best management practices to ensure that existing water quality degradation is reversed and future degradation is avoided; and 5) to the extent resources are available, providing funding to implement the best management practices needed to eliminate or mitigate the nonpoint source Department of Environmental Quality Page 215 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS pollution. SUBPROGRAM SUMMARY EVA.5.1 REGIONAL COMPLIANCE AND ENFORCEMENT Contact: Matt Matthewson, Manager Phone: (520) 628-6883 A.R.S. 49-104, et al. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 317.7 0.0 168.6 1,270.1 326.6 0.0 571.6 861.1 335.1 0.0 482.8 644.8 Program Total 1,756.4 1,759.3 1,462.7 FTE Positions 22.2 22.2 22.2 Subprogram Mission: Subprogram Goals and Performance Measures: u Goal 1 To ensure that non-point sources of pollution meet Water Quality Standards. Performance Measures • Annual number of projects • Annual dollars awarded annually in FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA Baseline 10 12 NA Baseline 799 1,250 To advocate for regional stakeholders by making their environmental needs known to the Department's program divisions and to support the program divisions by obtaining regional compliance with air quality, drinking water, and water quality laws and rules; administering state and federal superfund programs at regional sites; providing customer liaison services or specific operational functions for the region in other regulatory and outreach programs; and advancing multi-media program development in the international border area; and to provide quality, cost efficient services to Mohave, Coconino, Yavapai, Apache, and Navajo Counties as agreed upon. Subprogram Description: grants (in thousands) EVA.5 PROGRAM SUMMARY MULTI-DISCIPLINARY PROGRAM Contact: Jacqueline E. Schafer, Agency Director Phone: (602) 207-2203 A.R.S. 49-961 - 49-973, 15-214 Program Mission: To protect public health and the environment by ensuring that department activities involving multiple programs are coordinated at one senior point of contact to maintain agency consistency and direction, and to respond to customer needs in a timely manner. Program Description: One aspect of the multi-disciplinary program focuses on broadly based environmental and risk management activities such as border, comparative risk, and environmental justice. The other components are Regional Offices, environmental education, pollution prevention and laboratory activities. The Regional subprograms have the responsibility to provide tactical implementation of various subprograms in varying geographical areas under their authority. These programs include the Drinking Water Regulatory Compliance Program, the Wastewater Regulatory Compliance Program, the Air Regulatory Compliance Program, the State Superfund Program, the Water Quality Assessment Program, the Surface Water Monitoring Program, the Administrative Support Program, and the Border Environmental Program. The Border Programs Unit provides the mechanism for coordinating the various ADEQ program (Air, Water, and Waste) activities along the Arizona-Sonora border. The program also serves as the primary contact (liaison) for Mexico and U.S. entities seeking information or technical assistance from the department. Assistance is provided to ADEQ staff on issues relating to binational monitoring projects and activities. Policies and protocols are developed to maintain and improve working arrangements with the EPA and Mexico agencies. The border liaison also manages the Resource, Conservation, and Recovery Act (RCRA) border grant and other state funding earmarked for border activities. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 285.2 5.5 45.2 294.0 17.6 351.3 301.7 17.4 314.8 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 122.8 5.5 45.2 1,085.2 127.1 17.6 351.3 664.7 130.5 17.4 314.8 566.2 Federal Funds 1,114.7 695.4 596.7 Program Total 1,258.7 1,160.7 1,028.9 Program Total 1,450.6 1,358.3 1,230.6 FTE Positions 15.7 15.7 15.7 FTE Positions 20.0 20.0 20.0 General Funds Other Appropriated Funds Other Non Appropriated Funds This Program Contains the Following Subprograms: 4 Regional Compliance and Enforcement 4 Compliance Assistance Subprogram Goals and Performance Measures: u Goal 1 To improve coordination with ADEQ programs and environmental activities along the Arizona-Sonora border while maintaining customer and stakeholder satisfaction. Performance Measures • Percent of stakeholder and public FY 1998 Actual NA FY 1999 Actual 80 FY 2000 Expected FY 2001 Expected >80 >80 outreach customer satisfaction Page 216 Department of Environmental Quality Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Performance Measures • Percent of infrastructure project completion u FY 1998 Actual 90 FY 1999 Actual 90 FY 2000 Expected FY 2001 Expected >90 >90 compliance inspections conducted within the timeframes set by the workplan • Percent of customers satisfied FY 1998 Actual NA NA FY 1999 Actual 100 NA FY 2000 Expected FY 2001 Expected 100 100 >80 >80 Goal 4 To deliver high quality and timely complaint resolution through the southern region Air Quality Compliance Team. Performance Measures • Percent of complaints where the initial FY 1998 Actual NA FY 1999 Actual 92 FY 2000 Expected FY 2001 Expected >85 >85 dispositive action was taken within 5 calendar days • Percent of Notices of Violation closed or FY 1998 Actual NA FY 1999 Actual 50 FY 2000 Expected FY 2001 Expected >65 >65 referred for formal enforcement action within 120 calendar days u Goal 6 To enhance the environment by addressing all historic hazardous waste sites in the southern region of Arizona at a minimum impact to the public. Performance Measures • Percent of support requests completed FY 1998 Actual FY 1999 Actual NA Baseline FY 2000 Expected FY 2001 Expected +5 + 10 Goal 7 To ensure northern regional customer service requests are satisfactorily completed within established time frames developed by the program divisions and/or the Licensing Time Frame (LTF) rule. Performance Measures • Number of Approval to Construct FY 1998 Actual 234 FY 1999 Actual 271 FY 2000 Expected FY 2001 Expected 394 NA • Number of major air inspections • Number of drinking water (DW) sanitary >85 >85 NA Baseline SUBPROGRAM SUMMARY Subprogram Mission: The Compliance Assistance Section (CAS) will facilitate greater environmental protection and decreased transaction costs for the regulated community and ADEQ by investigating and developing innovative programs to make ADQ compliance management more effective and efficient; assisting and encouraging regulated entities to achieve compliance with Arizona law; identifying opportunities to prevent pollution across all media programs; serving as a single point of entry for regulated entities to discover and access appropriate ADEQ programs; and facilitating timely and reasonable resolutions of customer issues. Three functional areas comprise the Compliance Assistance Section. They include assistance to the regulated community, innovations for improved compliance management, and ombudsman activities. The CAS is one of the few multi-media programs within ADEQ. Experts in air, waste, and water programs provide assistance/education to the regulated community on topics such as compliance, permitting, and pollution prevention. These experts help resolve customer issues with programs, and investigate innovative approaches to environmental management. CAS activities help address consistency issues between divisions, explore more efficient ways to protect the environment, and encourage and facilitate superior service to internal and external stakeholders. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 162.4 166.9 171.2 0.0 0.0 29.5 0.0 0.0 30.7 0.0 0.0 30.5 Program Total 191.9 197.6 201.6 FTE Positions 4.3 4.3 4.3 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u Goal 8 To achieve 100% of the northern regional workplan assignments for the Water Quality and Air Quality subprograms. Performance Measures FY 2001 Expected Subprogram Goals and Performance Measures: (ATC)/Approval of Construction (AOC) completed within License Time Frames (LTF) u FY 2000 Expected COMPLIANCE ASSISTANCE Contact: Greg Workman, EV Ombudsman Phone: (602) 207-4337 A.R.S. 49-104, 49-507, and 49-965 within agreed-upon time frames and of satisfactory quality u FY 1999 Actual Subprogram Description: Goal 5 To minimize non-compliance with the States air quality rules and regulations in the southern region. Performance Measures FY 1998 Actual • Percent of customers/stakeholder satisfied EVA.5.2 • Percent of water and wastewater u Goal 9 To operate the northern region with an effort to meet and exceed customer service expectations. Performance Measures Goal 3 To obtain regulatory compliance in conjunction with the drinking water and wastewater inspection programs in the southern region. Performance Measures u u Goal 2 To address trans-boundary environmental issues in the southern region by promoting pollution control projects and coordinating monitoring activities. FY 1998 Actual FY 1999 Actual FY 2000 Expected Goal 1 To design and implement robust incentive and assistance programs to augment the existing compliance and enforcement programs. Performance Measures FY 2001 Expected 27 27 27 27 114 158 160 160 58 137 95 95 • Percent of site visit issues corrected prior FY 1998 Actual NA FY 1999 Actual 60 FY 2000 Expected 70 FY 2001 Expected 80 to follow-up visit (follow-up approximately 60 days after site visit report provided) surveys • Number of waste water (WW) permit inspections Health and Welfare Department of Environmental Quality Page 217 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 To improve two-way communication with the regulated community to reduce the number and severity of issues with the department. FY 1998 Actual Performance Measures • Percent of customers satisfied with ombudsman activities FY 1999 Actual NA FY 1998 Actual Performance Measures •Number of loans closed •Number of weeks to process a loan FY 2000 Expected FY 2001 Expected NA Baseline u Goal 4 +5 WATER INFRASTRUCTURE FINANCE AUTHORITY FY 2001 Expected 25 20 25 25 10 9 8 7 FY 1998 Actual •Number of co-financings PROGRAM SUMMARY FY 2000 Expected To coordinate with other funding sources, technical resources, and regulatory authorities. Performance Measures EVA.6 FY 1999 Actual FY 1999 Actual 8 u u u u u FY 2000 Expected 5 4 FY 2001 Expected 4 u Contact: Greg Swartz, Administrator Phone: (602) 230-9770 A.R.S. 49-371 - 49-381 Program Mission: To maintain and protect water quality and to ensure the affordability of basic community infrastructure. Program Description: The Water Infrastructure Finance Authority of Arizona (WIFA) is an independent entity authorized to finance the construction, rehabilitation and/or improvement of drinking water, wastewater, waste water reclamation, and other water quality facilities/projects. As a "Bond Bank", WIFA is authorized to issue water quality bonds on behalf of communities for basic water infrastructure. Generally, WIFA offers borrowers below market interest on loans for 100% of eligible project costs. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 5,720.0 0.0 296.7 2,995.1 0.0 1,175.8 2,995.1 0.0 1,436.2 Federal Funds 10,164.4 10,916.5 11,000.0 Program Total 16,181.1 15,087.4 15,431.3 FTE Positions 9.0 9.0 9.0 Program Goals and Performance Measures: u Goal 1 To ensure WIFA's resources are awarded in conformance with Arizona's goals. Performance Measures •Number of recipients moving from noncompliance to compliance •Amount of savings to rate/taxpayers (in millions) u Goal 2 •Percent of total available funds invested •Investment income (in thousands) •Interest income (in thousands) Goal 3 Page 218 FY 1999 Actual FY 2000 Expected FY 2001 Expected 16 14 15 15 9.0 11.5 12.8 14.0 To maintain the fiscal integrity of the Funds administered by WIFA and ensure continuous enhancement for future generations. Performance Measures u FY 1998 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 96.82 98.76 99 99.3 2,129.9 3,351.5 4,550 5,700 2,862.7 5,775.3 5,900 6,100 To facilitate access to and efficiently deliver financial and technical assistance. Department of Environmental Quality Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY SUMMARY Goal 1 To promote and protect the health of Arizona citizens through public health practice. DEPARTMENT OF HEALTH SERVICES Key Performance Measures HSA James L. Schamadan, M.D., Acting Director Contact: Rebecka Derr, Administrator, Planning & Quality Improvement (602) 542-1269 Agency Mission: To promote and protect the physical and behavioral health of Arizonans. Agency Description: The Department of Health Services (DHS) is responsible for the provision of most public health programs; most behavioral health programs, including the Arizona State Hospital; emergency medical services; state laboratory support; vital records maintenance; disease control and epidemiological monitoring and the licensing and certification of health and child care facilities. DHS is composed of six divisions: overall administration, direction and agency leadership provided by the Director’s Office; program services provided by Public Health Services, Behavioral Health Services, Assurance and Licensure Services; and program support provided by Information and Technology Services and Business and Financial Services. FY 1999 Actual Ø CONTROL Ø DISEASE RESEARCH COMMISSION ADMINISTRATION FY 2000 Estimate 18,981.9 19,050.1 5,118.5 2,000.0 2,000.0 AND Ø ASSURANCE LICENSURE SERVICES 8,025.9 9,922.1 10,117.5 HEALTH Ø BEHAVIORAL SERVICES 320,309.3 324,950.2 333,558.0 44,724.7 53,300.3 55,725.2 67,034.8 91,268.4 87,863.0 102,470.1 49,512.8 49,651.6 Capital Funds 30.0 175.0 0.0 Agency Total 567,336.9 550,110.7 557,965.4 ($ Thousands) Funding and FTE Summary: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds 247,390.7 247,793.6 253,784.5 Other Appropriated Funds Other Non Appropriated Funds Federal Funds 10,560.2 201,262.6 108,093.4 43,568.6 143,773.3 114,800.2 41,855.4 142,176.4 120,149.1 567,306.9 549,935.7 557,965.4 Capital Funds 30.0 175.0 0.0 Agency Total 567,336.9 550,110.7 557,965.4 FTE Positions 1,805.8 1,985.9 2,039.9 Operating Funds Subtotal Agency Goals and Key Performance Measures: Health and Welfare •Percent of tobacco use in children under 18 •Injury-related deaths of children ages 1-14 years (per 100,000) •Percent decrease in number of patients hospitalized for diabetic complications •Decrease in the number of children (1-14) hospitalized for asthma (per 100,000) •Births by girls 10-14 years old (per 1,000) •Births by girls 15-17 years old (per 1,000) •Percent of children at 24 months achieving vaccination levels prescribed by DHS •Percent of newborn screening specimens analyzed within 5 working days of receipt FY 2001 Estimate 19,623.6 Ø ARIZONA STATE HOSPITAL Ø PUBLIC HEALTH SERVICES AND FAMILY Ø COMMUNITY HEALTH the first year of life per 1,000 live births •Percent of low birth weight babies u ($ Thousands) Agency Summary: •Number of infants who die within FY 1998 FY 1999 FY 2000 FY 2001 7.0 7.0 7.0 6.9 6.7 6.7 6.6 6.5 Baseline 25 25 25 18 17 16 15 Baseline <.05 <.05 <.05 210 209 208 207 .55 .5 .5 .5 35.3 35 34.5 34 74 77 80 83 70 80 90 90 Goal 2 To ensure a comprehensive, unified behavioral health system for Arizonans. Key Performance Measures •Patients receiving new generation FY 1998 2,500 FY 1999 2,600 FY 2000 FY 2001 2,800 3,000 psychotropic medications 71 75 85 85 •Percent of clients with improved functioning 88.5 88 88 89 •Percent of RBHA Title XIX (T-XIX) consumers satisfied with services (based on Mental Health Statistics Improvement Project (MHSIP) Consumer Perception Survey) 130 130 138 149 •Number of Arizona State Hospital (ASH) forensic patients (year end) 170 153 133 113 •Number of adults restored to competency and returned to court within 90 days of admission 60 92 180 240 •Sexual Predator Program population (year-end) NA NA 75 80 •Percent of adult civil commitment discharges from ASH within 60 days of being placed on "Discharge Ready List" NA Baseline NA NA •Percent of eligible RBHA T-XIX consumers enrolled 97.8 92 95 95 •Percent of RBHA T-XIX consumers who receive an intake evaluation within 7 days of referral 170 166 167 168 •ASH general adult population (yearend) •Seclusion with restraint incidents per 15.3/137.8 8.1/30.7 7.9/29.8 7.6/28.9 1000 patient days u Goal 3 To ensure the health and safety of all Arizonans through a comprehensive system of licensing, monitoring, and technical assistance. Department of Health Services Page 219 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Key Performance Measures •Time from receipt of Priority 2 complaints against Medical Facilities to initiation of investigation •Time from receipt of Priority 2 complaints against Child Care Facilities to initiation of investigation •Time to process license renewal applications for Medical Facilities •Time to process license renewal applications for Child Care Facilities u FY 1998 FY 1999 FY 2000 FY 2001 NA Baseline NA NA 4 Information Technology Services NA 8.2 8.2 HSA.1.1 8.4 NA Baseline NA NA NA 130 125 145 •Percent of employee satisfaction as indicated by results of survey •Customer wait time in Vital Records lobby (in minutes) •Time for Vital Records to respond to customer mail-in requests (in days) •External customers satisfied with DHS services HSA.1 SUBPROGRAM SUMMARY DIRECTOR'S OFFICE Contact: Rebecka Derr, Administrator Phone: (602) 542-1269 A.R.S. 36-132 Subprogram Mission: Goal 4 To deliver courteous, efficient, responsive and costeffective service to DHS external and internal customers, stakeholders, and key policy makers. Key Performance Measures 4 Business and Financial Services FY 1998 FY 1999 NA FY 2000 To provide the leadership, direction and support the agency requires to operate effectively and efficiently. FY 2001 NA Baseline >5 70-90 50 30 30 25-45 20 10 10 NA Baseline NA NA PROGRAM SUMMARY ADMINISTRATION Subprogram Description: The office provides: policy development; strategic planning and process improvement; legislative services; agency legal counsel; investigation and resolution of consumer complaints; coordination and promotion of health-related activities to inform and educate consumers; partnering with various state, federal and local agencies and groups to improve coordination of health services and to exchange information on current and emerging health issues. The office also assures contracted services have been satisfactorily delivered; investigates possible personnel misconduct and criminal activity to safeguard the integrity of the agency and its contractors; and provides agency-wide training to a staff that is reflective of the culturally diverse population. ($ Thousands) Funding and FTE Amounts: Contact: James L. Schamadan, M.D., Acting Director Phone: (602) 542-1025 A.R.S. 36-132 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate To provide the Department of Health Services with the leadership, direction and resources to ensure the agency's mandated responsibilities and vision, mission and goals are met. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,545.3 0.0 689.2 0.0 2,907.5 2,593.1 0.0 0.0 3,121.2 2,474.9 0.0 0.0 Program Total 3,234.5 5,500.6 5,596.1 Program Description: FTE Positions 77.4 75.4 75.4 The program provides overall management and direction; develops and administers departmental policy; responds, investigates and resolves consumer complaints; coordinates and promotes various health-related activities for information and educational consumer needs; and maintains and supports relationships with the legislature, community and other health agencies. In addition, the program: ensures fiscal integrity and adequate resources to conduct business; coordinates all internal and external activities through comprehensive strategic planning; and promotes service excellence through staff training and process improvement. Subprogram Goals and Performance Measures: Program Mission: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 14,907.4 0.0 4,449.0 12,885.2 5,703.7 393.0 13,099.1 5,558.0 393.0 Federal Funds 267.2 0.0 0.0 Program Total 19,623.6 18,981.9 19,050.1 FTE Positions 289.6 287.6 287.6 This Program Contains the Following Subprograms: 4 Director's Office Page 220 Goal 1 To continually improve service through a motivated and well-trained staff. Performance Measures • Percent of agency turnover • Staff reporting satisfaction u ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds u 21 FY 1999 Actual FY 2000 Expected FY 2001 Expected 20 18 18 NA Baseline NA NA Goal 2 To reduce the number of formal Equal Employment Opportunity-related complaints. Performance Measures • Number of complaints • Number of complaints settled or dismissed • Number of Civil Rights Compliance Audits u FY 1998 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 30 26 24 22 24 18 20 20 NA NA 2 3 Goal 3 To commit to excellence in customer-centered service in external agency relationships. Performance Measures • External customers satisfied Department of Health Services FY 1998 Actual FY 1999 Actual NA Baseline FY 2000 Expected FY 2001 Expected NA NA Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u FY 1998 Actual Performance Measures • Percent of EMS investigations completed within 180 days • Percent of ALS investigations completed within 180 days u Subprogram Description: Goal 4 To reduce turnaround time for investigations for the Bureau of Emergency Medical Services (EMS) and the Division of Assurance and Licensure Services (ALS). FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 68 73 78 NA 69 74 79 FY 1998 Actual • Percent of customers reporting FY 1999 Actual NA FY 2000 Expected FY 2001 Expected 82.5 87.5 80 satisfaction with services Goal 6 To provide legal services to the department and review the recommended decisions from the Office of Administrative Hearings and Administrative Law Judges and revise or reverse, as necessary. FY 1998 Actual Performance Measures • Number of consultations on legal matters • Number of legislative reviews/testimony • Number of lawsuits/claims • Number of administrative hearings • Number of issues/actions u FY 1999 Actual FY 2000 Expected FY 2001 Expected 5 days of receipt • Percent of Performance Appraised for State Employees (PASE) documents filed within 5 days of receipt • Percent of error-free documents processed 5,530.1 0.0 1,340.3 267.2 4,785.5 2,366.7 44.0 0.0 4,785.7 2,323.1 44.0 0.0 Program Total 7,137.6 7,196.2 7,152.8 FTE Positions 103.5 103.5 103.5 Subprogram Goals and Performance Measures: u Goal 1 To improve services by developing mutually beneficial relationships with our customers through partnerships. 130 170 175 200 15 20 20 20 256 300 325 350 Performance Measures 540 600 625 675 • Percent increase in internal customers FY 1999 Actual 99 FY 2000 Expected 99 99 98 FY 2001 Expected 99 98 99 98 98 u 98 98 99 FY 1999 Actual 10,000 • Average days to process: - over $10,000 • Average days to process: - over $25,000 • Average calendar days to pay claims FY 2000 Expected FY 2001 Expected NA NA NA Baseline • Average days to process: - $0-1,000 • Average days to process: - $1,001-5,000 • Average days to process: - $5,001- • Average working days to pay travel u FY 1998 Actual FY 1999 Actual NA FY 2000 Expected FY 2001 Expected 31.0 32.5 29.8 FY 2001 Expected >5 >5 SUBPROGRAM SUMMARY BUSINESS AND FINANCIAL SERVICES Contact: Craig Dunlap, Acting Assistant Director Phone: (602) 542-1034 A.R.S. 36-132 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 6 6 3 3 7 7 5 5 9 9 7 7 15 15 15 15 25 25 25 25 <10 <10 <8 <8 <5 <5 <4 <4 Goal 3 To improve advocacy services to seriously mentally ill clients through effective monitoring of contracted services. • Number of clients trained in advocacy • Number of clients satisfied with services u HSA.1.2 NA Baseline FY 2000 Expected claims Performance Measures • Percent of DHS workforce that are minorities FY 1999 Actual Goal 2 To implement and continually enhance a business system which satisfies and anticipates customer needs. Performance Measures Goal 9 To increase the representation of diversity in DHS' workforce. Performance Measures FY 1998 Actual satisfied with support services scheduled u General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,500 FY 1998 Actual • Number of rule packages completed as FY 2001 Estimate 2,000 Goal 8 To improve the development of rules packages. Performance Measures FY 2000 Estimate 1,700 FY 1998 Actual • Percent of personnel actions filed within FY 1999 Actual 1,500 Goal 7 To ensure personnel actions and performance appraisals are processed timely (within five days of receipt) and accurately. Performance Measures u ($ Thousands) Funding and FTE Amounts: Goal 5 To increase customer service with auditing services. Performance Measures u The subprogram monitors the financial expenditures, purchases and contract requisitions for the procurement of goods and services to ensure compliance; and manages facilities, ADA projects, capital building renewal and risk management; manages fixed asset inventory control and fleet management. In addition, the subprogram monitors vendor compliance with the contracted services for oversight and protection forpersons with serious mental illness (SMI) on a monthly basis. FY 2000 Expected FY 2001 Expected 480 504 529 NA Baseline NA NA FY 1998 Actual 240 FY 1999 Actual Goal 4 To establish and sustain a high-quality service environment that promotes employee respect, empowerment, and trust. Performance Measures • Percent increase in employee satisfaction FY 1998 Actual FY 1999 Actual NA Baseline FY 2000 Expected +5 FY 2001 Expected +5 Subprogram Mission: To provide meaningful financial information, and business and consulting services, in partnership with ADHS customers. Health and Welfare Department of Health Services Page 221 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS discovery and development; and oversees the projects to assure contract compliance. SUBPROGRAM SUMMARY HSA.1.3 INFORMATION TECHNOLOGY SERVICES Contact: Barbara Bird, Assistant Director Phone: (602) 542-1073 A.R.S. 36-132 FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Subprogram Mission: To provide information technology leadership and solutions to improve the effectiveness and efficiency of the Arizona Department of Health Services' program operations. Subprogram Description: Information Technology Services provides applications programming services, computer operations, statewide communications through the use of Local Area Networks and Wide Area Networks, computer security, and Internet access for the Arizona Department of Health Services' operations, reporting, and planning. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds 6,832.0 5,192.2 5,192.2 Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 2,419.5 0.0 743.9 349.0 0.0 760.0 349.0 0.0 Program Total 9,251.5 6,285.1 6,301.2 FTE Positions 108.7 108.7 108.7 FY 2000 Estimate 0.0 0.0 5,118.5 FY 2001 Estimate 0.0 2,000.0 0.0 0.0 2,000.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 5,118.5 2,000.0 2,000.0 FTE Positions 0.0 0.0 0.0 Program Goals and Performance Measures: u Goal 1 To inform medical researchers and others involved in health care in Arizona of Disease Control Research Commission (DCRC) funds. ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: Performance Measures •Numbers of Request for Proposals (RFP) FY 1998 Actual FY 1999 Actual 1,100 FY 2000 Expected FY 2001 Expected 1,100 1,100 1,132 mailed u Goal 2 To provide assistance to new researchers by offering DCRC proposal writing workshops. Performance Measures FY 1998 Actual •Number of workshop participants FY 1999 Actual 90 FY 2000 Expected FY 2001 Expected 200 NA NA (beginning FY 99, workshops will be held every even-numbered year) Subprogram Goals and Performance Measures: u Performance Measures • Percent increase in customers reporting satisfaction with service u HSA.3 Goal 1 To continually improve service through a motivated and well-trained staff. FY 1998 Actual FY 1999 Actual NA ASSURANCE AND LICENSURE SERVICES FY 2000 Expected FY 2001 Expected >5 >5 20 Goal 2 To enhance the agency's connectivity infrastructure. Performance Measures • Programs accessible via DHS home page • Percent of staff able to access FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 8 36 45 50 70 85 87 90 network/Internet PROGRAM SUMMARY Assurance and Licensure Services Contact: Mary Wiley, Assistant Director Phone: (602) 674-4200 A.R.S. Title 36 Program Mission: To protect the health and safety of Arizonans by providing information, establishing standards, and licensing and regulating health and child care services. Program Description: HSA.2 PROGRAM SUMMARY DISEASE CONTROL RESEARCH COMMISSION Contact: Dawn C. Schroeder, M.D., Executive Director Phone: (602) 542-1028 A.R.S. 36-271-275 The program protects the safety of Arizonans that utilize child care and health care facilities through certification, inspection, licensure, complaint investigation, training, quality improvement, and enforcement activities. In addition, Assurance and Licensure Services licenses audiologists, speech pathologists and hearing aid dispensers. ($ Thousands) Funding and FTE Amounts: Program Mission: To advance medical research by contracting with individuals, organizations, corporations, and institutions to carry out peerreviewed scientific projects within the state of Arizona. Program Description: The program awards contracts for projects researching the causes, epidemiology and diagnosis, formulation of cures, medically accepted treatment and prevention of diseases, including drug Page 222 FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds 4,668.3 0.0 3,357.6 FY 2000 Estimate 5,282.3 260.0 4,379.8 FY 2001 Estimate 5,458.8 260.0 4,398.7 Federal Funds 0.0 0.0 0.0 Program Total 8,025.9 9,922.1 10,117.5 FTE Positions 201.4 200.4 200.4 Department of Health Services Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS safeguarded through licensing and certification of health care facilities. This Program Contains the Following Subprograms: 4 Child Care Licensure Subprogram Description: 4 Health Care Licensure The subprogram ensures that statute is enforced with respect to the licensure and certification of Arizona’s assisted living facilities and adult day health care centers; long-term nursing care institutions and intermediate care for the mentally retarded; medical facilities such as hospitals, inpatient hospices, recovery care and infirmaries, outpatient treatment and surgery facilities, and home health agencies; behavioral health inpatient/residential, outpatient, case management and emergency services; facilities providing screening, and education and treatment programs to those convicted of driving under the influence (DUI); facilities providing misdemeanor domestic violence offender treatment programs; and Methadone treatment agencies. The subprogram performs health and sanitation inspections of Department of Econimic Security (DES) licensed foster care homes and inspects and licenses the Department for the Developmentally Disabled (DDD) children’s group homes. The subprogram licenses audiologists, speech pathologists, and hearing aid dispensers. In addition, the subprogram monitors facilities for compliance, conducts complaint investigations and when deficiencies are found, has the responsibility for a variety of enforcement actions up to and including suspension/revocation of licenses, denial of registration, and assessment of civil penalties. The subprogram provides technical assistance, establishes appropriate rules and basic health and safety requirements. The subprogram conducts quality improvement and staff and provider education. 4 Administration HSA.3.1 SUBPROGRAM SUMMARY CHILD CARE LICENSURE Contact: Lourdes Ochoa, Program Manager Phone: (602) 674-4220 A.R.S. 36-881 to 892 Subprogram Mission: To ensure the health, safety and well being of children in child care facilities and child care group homes throughout Arizona by regulating and establishing appropriate rules, by providing technical assistance and training to care givers, and by providing consumer education. Subprogram Description: The subprogram ensures that statute is enforced with respect to the licensure and certification of Arizona’s child care facilities, child care group homes and school-based programs. The subprogram also: monitors facilities for compliance; investigates complaints; establishes appropriate rules; offers technical assistance; is responsible for enforcement actions, when necessary, including civil penalties, suspension, intermediate sanctions, revocation and denial of licensure; and offers training to providers and education to consumers. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,327.1 0.0 90.4 0.0 1,379.7 0.0 160.0 0.0 1,399.7 0.0 160.0 0.0 Program Total 1,417.5 1,539.7 1,559.7 FTE Positions 41.0 41.0 41.0 FY 1998 Actual • Average number of days to process license renewal applications for Child Care Facilities • Average number of days from receipt of Priority 2 complaints against Child Care Facilities to initiation of investigation HSA.3.2 FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,489.1 0.0 2,944.5 0.0 2,697.5 260.0 3,805.6 0.0 2,836.6 260.0 3,823.1 0.0 Program Total 5,433.6 6,763.1 6,919.7 FTE Positions 137.6 137.6 137.6 u Goal 1 To ensure the health and safety of Arizona's children through licensing, monitoring and technical assistance of all child care facilities. Performance Measures FY 2000 Estimate Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u FY 1999 Actual ($ Thousands) Funding and FTE Amounts: FY 1999 Actual ($ Thousands) Funding and FTE Amounts: Goal 1 To ensure the health and safety of Arizonans through licensing, monitoring and technical assistance of health care facilities. FY 1998 Actual Performance Measures FY 2000 Expected FY 2001 Expected NA 145 130 125 NA 8.4 8.2 8.2 • Average number of days to process license renewal applications for Health Care Facilities • Average number of days from receipt of Priority 2 complaints against Health Care Facilities to initiation of investigation HSA.3.3 FY 1999 Actual FY 2000 Expected FY 2001 Expected 187 165 140 NA Baseline 10 10 NA SUBPROGRAM SUMMARY ADMINISTRATION Contact: Rose Conner, Deputy Assistant Director Phone: (602) 674-4200 A.R.S. 36 SUBPROGRAM SUMMARY HEALTH CARE LICENSURE Contact: Mary Wiley, Assistant Director Phone: (602) 674-4200 A.R.S. 36, 8-504A-B Subprogram Mission: To be recognized for providing valuable resources through training, effective communication, and collaboration. Subprogram Mission: To ensure that the health and safety of the public is promoted and Health and Welfare Department of Health Services Page 223 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Description: 4 Oversight and Regulation The subprogram provides administrative oversight to the six programs of Assurance and Licensure that protect the health and safety of residents and clients of health and child care facilities. The subprogram accomplishes this through rules promulgation, training, information systems, enforcement, and business systems. 4 Substance Abuse Services 4 Smi Services 4 Children's Behavioral Health ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 852.1 0.0 322.7 0.0 1,205.1 0.0 414.2 0.0 1,222.5 0.0 415.6 0.0 Program Total 1,174.8 1,619.3 1,638.1 FTE Positions 22.8 21.8 21.8 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 4 General Mental Health Services 4 Prevention HSA.4.1 SUBPROGRAM SUMMARY OVERSIGHT AND REGULATION Contact: Carol G. Smallwood, Deputy Assistant Director Phone: (602) 381-8999 A.R.S. 36-3402 Subprogram Goals and Performance Measures: Subprogram Mission: u To provide effective oversight of RHBA Services and Contract Compliance. Goal 1 To improve enforcement processes by decreasing cycle time from initiation of enforcement action to date sent to Administrative Counsel. Performance Measures FY 1998 Actual • Cycle time for processing enforcement FY 1999 Actual NA FY 2000 Expected Subprogram Description: FY 2001 Expected NA Baseline NA The subprogram reviews various areas of RBHAs to identify where quality of service could be improved; and ensures compliance with contract program and financial standards. actions ($ Thousands) Funding and FTE Amounts: HSA.4 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 5,530.8 0.0 2,309.5 0.0 4,087.1 0.0 0.0 3,827.2 4,125.8 0.0 0.0 3,869.3 Program Total 7,840.3 7,914.3 7,995.1 FTE Positions 93.5 97.7 97.7 PROGRAM SUMMARY BEHAVIORAL HEALTH SERVICES Contact: Ron Smith, Assistant Director Phone: (602) 381-8999 A.R.S. 36-3402 Program Mission: To serve the people of Arizona by continually improving the effectiveness and efficiency of behavioral health services. Subprogram Goals and Performance Measures: u Program Description: Behavioral Health Services (BHS) coordinates, plans, administers, regulates, and monitors all facets of the public behavioral health prevention and treatment systems, and contracts with five Regional Behavioral Health Authorities (RBHAs) to ensure the availability of and accessibility to an adequate provider network to meet the needs of people with behavioral health problems. Additionally, the program monitors financial viability of RBHAs and ensures compliance with contract standards through review of financial statements and the annual independent certified audit, and review of medical records to identify areas where quality of service could be improved. Goal 1 To ensure that the Behavioral Health needs of Arizonans are identified through continuous assessment of service need. Performance Measures • Percent of RBHA plans completed u FY 1998 Actual 100 FY 1999 Actual 100 FY 2000 Expected FY 2001 Expected 100 100 Goal 2 To ensure the fiscal and financial accountability of the RBHAs. Performance Measures • Percent of RBHA T-XIX consumers FY 1998 Actual 88.5 FY 1999 Actual FY 2000 Expected 88 FY 2001 Expected 88 89 satisfied with services ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 149,378.0 1,550.0 77,991.7 150,506.4 5,150.0 73,829.1 154,065.3 4,850.0 73,829.1 Federal Funds 91,389.6 95,464.7 100,813.6 Program Total 320,309.3 324,950.2 333,558.0 FTE Positions 139.5 143.7 143.7 General Funds Other Appropriated Funds Other Non Appropriated Funds u Goal 3 To strengthen the quality of publicly funded behavioral health services to clients through continued enhancement of a comprehensive quality management program. Performance Measures • Number of RBHAs meeting FY 1998 Actual 5 FY 1999 Actual FY 2000 Expected 5 5 FY 2001 Expected 5 capitalization and performance bond requirements This Program Contains the Following Subprograms: Page 224 Department of Health Services Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Description: SUBPROGRAM SUMMARY HSA.4.2 GENERAL MENTAL HEALTH SERVICES Contact: Christine Dye, Bureau Chief Phone: (602) 381-8999 A.R.S. 36-2907.02 The agency contracts with the RHBAs to offer a comprehensive continuum of substance abuse intervention and treatment services to meet the needs of targeted Title XIX and Non-Title XIX individuals and families involved in substance use and abuse. To provide prevention, intervention and treatment services to improve the general mental health of targeted Title XIX and NonTitle XIX adults. Subprogram Description: The subprogram contracts with the RBHAs to offer a comprehensive continuum of mental health intervention and treatment services to meet the general mental health service needs of targeted Title XIX and Non-Title XIX adults. Other Non Appropriated Funds Federal Funds FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 18,331.1 1,550.0 16,666.1 6,251.7 16,748.2 1,850.0 20,508.8 5,992.1 16,907.9 1,850.0 20,508.8 6,329.9 Program Total 42,798.9 45,099.1 45,596.6 FTE Positions 10.0 10.0 10.0 Subprogram Goals and Performance Measures: ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 9,420.2 0.0 10,670.8 0.0 10,753.0 0.0 11,277.6 3,220.6 13,570.3 3,481.7 13,570.3 3,655.7 u Goal 1 To reduce/eliminate use of alcohol and other drugs among clients who complete substance abuse treatment. FY 1998 Actual Performance Measures • Percent of clients abstinent at discharge Program Total 23,918.4 27,722.8 27,979.0 1.0 1.0 1.0 u FY 1998 Actual • Number of clients served-TXIX and non- FY 1999 Actual 19600 19600 • Percent increase in paid employment at FY 2000 Expected FY 2001 Expected 19800 19800 FY 1998 Actual • Number of clients served - Non-TXIX 75 75 FY 1999 Actual 9812 10000 FY 1998 Actual • Percent of clients reporting satisfaction FY 1999 Actual 88.5 88 NA 29 FY 2000 Expected FY 2001 Expected 29 40 FY 1998 Actual HSA.4.4 FY 2001 Expected 10000 10500 88 NA 60 FY 2000 Expected FY 2001 Expected 60 60 SUBPROGRAM SUMMARY SMI SERVICES Contact: Mike Franczak, Ph.D., Bureau Chief Phone: (602) 381-8999 A.R.S. 36 Subprogram Mission: FY 2001 Expected with services FY 1999 Actual discharge from substance abuse treatment FY 2000 Expected FY 2000 Expected FY 1999 Actual Goal 3 To reduce criminal activity among clients who complete substance abuse treatment. • Percent reduction in re-arrests at Goal 3 To strengthen the quality of publicly funded behavioral health services to clients through continued enhancement of a comprehensive quality management program. Performance Measures u Performance Measures Goal 2 To provide general mental health services to all targeted Non-Title XIX adults by ensuring adequate funding to the RBHAs. HSA.4.3 75 FY 2001 Expected discharge from substance abuse treatment title XIX Performance Measures FY 1998 Actual Performance Measures Goal 1 To provide general mental health services to all targeted Title XIX and Non-Title XIX adults by ensuring adequate funding to the RBHAs. Performance Measures u NA FY 2000 Expected Goal 2 To increase paid employment among clients who complete substance abuse treatment. Subprogram Goals and Performance Measures: u FY 1999 Actual from substance abuse treatment FTE Positions u ($ Thousands) Funding and FTE Amounts: Subprogram Mission: 89 To provide leadership, policy direction and administration for a statewide system that provides behavioral health services to individuals with a serious mental illness. Subprogram Description: The subprogram contracts with RHBAs for the development and maintenance of a comprehensive system of care for individuals with serious mental illness. SUBPROGRAM SUMMARY SUBSTANCE ABUSE SERVICES Contact: Christine Dye, Bureau Chief Phone: (602) 381-8999 A.R.S. 36-2001 Subprogram Mission: To provide leadership, policy direction, and administration for a statewide system to eliminate alcohol and drug-related problems. Health and Welfare Department of Health Services Page 225 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate FY 2001 Estimate 75,075.0 0.0 32,232.8 40,632.8 78,135.7 3,300.0 25,000.0 42,019.7 80,294.5 3,000.0 25,000.0 44,460.6 Program Total 147,940.6 148,455.4 FTE Positions 16.0 16.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 35,994.8 0.0 11,477.2 41,284.5 36,864.6 0.0 10,750.0 40,144.0 37,984.1 0.0 10,750.0 42,498.1 152,755.1 Program Total 88,756.5 87,758.6 91,232.2 16.0 FTE Positions 14.0 14.0 14.0 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u u Goal 1 To provide behavioral health services to Title XIX, Title XXI, and non-Title XIX enrolled individuals with a serious mental illness. FY 1998 Actual Performance Measures • Number of Title XIX clients • Number of Non-Title XIX clients • Number of Title XXI clients u FY 1999 Actual FY 2000 Expected FY 2001 Expected 12,000 9,786 10,000 11,000 10,000 12,602 13,000 14,000 3 4 5 6 FY 1998 Actual Performance Measures • Percent of adult clients moved to FY 1999 Actual NA FY 2000 Expected 37 FY 2001 Expected 38 u FY 1998 Actual • Number of adult clients who obtain FY 1999 Actual NA FY 2000 Expected FY 2001 Expected 301 332 287 FY 1999 Actual FY 2000 Expected FY 2001 Expected 20,154 NA NA NA 5,833 NA NA NA 25,987 27,052 27,076 26,924 Goal 2 To provide behavioral health services to Title XXI children and adolescents statewide. FY 1998 Actual Performance Measures • Number of Title XXI children and FY 1999 Actual NA 821 FY 2000 Expected FY 2001 Expected 862 914 adolescents receiving services u Goal 3 To increase the number of adult clients who obtain employment as a result of services. Performance Measures • Number of Title XIX clients • Number of subvention clients • Total number of clients 39 independent or supportive settings who were homeless at enrollment FY 1998 Actual Performance Measures u Goal 2 To increase the percentage of adult clients who are or have moved to either independent or supportive settings who were homeless at enrollment. Goal 1 To provide behavioral health services to Title XIX and Subvention eligible children and adolescents statewide. Goal 3 To ensure that seriously emotionally handicapped children referred for residential treatment centers receive treatment based upon their IEP. FY 1998 Actual Performance Measures • Percent of children receiving treatment FY 1999 Actual 83 FY 2000 Expected 79 FY 2001 Expected 81 82 based upon their IEP employment as a result of services HSA.4.5 HSA.4.6 SUBPROGRAM SUMMARY CHILDREN'S BEHAVIORAL HEALTH Contact: Valinda Mores, Bureau Chief, Acting Phone: (602) 381-8998 A.R.S. Title B6, Ch. 29, 34 Subprogram Mission: To develop and implement a statewide system for the delivery of comprehensive behavioral health services for Arizona's Title XIX, Title XXI, and Subvention eligible children and adolescents. Subprogram Description: Children and adolescents under age 18 may be referred for assessment of need for a continuum of behavioral health services delivered by RHBAs and their contracted provider networks. Services range from in-patient to out-patient services, and are available in alternative settings, including home and communitybased treatment. Residential and out-patient services are provided according to established Individual Education Plans (IEP) for children who are seriously emotionally handicapped. Page 226 SUBPROGRAM SUMMARY PREVENTION Contact: Ann M Froio, Bureau Chief Phone: (602) 381-8996 A.R.S. 36-3433 B1 Subprogram Mission: To create conditions, opportunities, and experiences that will increase the likelihood for all citizens to be healthy, productive members of the community. Subprogram Description: The subprogram is responsible for developing a statewide plan that will identify the priorities for a comprehensive prevention approach for children and adults, which coincides with the Federal Center for Substance Abuse Prevention initiatives required in grant funding, including early intervention, community mobilization, parent-family community education, mentoring, peer leadership, and life skills development. Department of Health Services Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 5,026.1 0.0 4,028.5 0.0 4,000.0 0.0 4,000.0 0.0 4,000.0 0.0 4,000.0 0.0 Program Total 9,054.6 8,000.0 8,000.0 FTE Positions 5.0 5.0 5.0 HSA.5.1 SUBPROGRAM SUMMARY CLINICAL SUPPORT SERVICES Contact: Jack B. Silver, Chief Executive Officer Phone: (602) 220-6000 A.R.S. 36-202 Subprogram Mission: To provide leadership, direction, and management for all hospital services and personnel. Subprogram Goals and Performance Measures: Subprogram Description: u The Hospital Clinical Support Services subprogram provides overall leadership, direction, and management for the Arizona State Hospital. The responsibilities of the subprogram include management of hospital operations, fiscal operations, quality resource management, information systems, human resources, safety, physical plant, and contracts for out-source services. The hospital leadership supports quality of services and accreditation, licensure, and certification activities of the hospital. Goal 1 To implement the eight performance standards of practice for Regional Behavioral Health Authority (RBHA) prevention programs and ensure that all RBHAs are in compliance with the performance standards. Performance Measures • Percent of standards implemented • Percent of RBHAs in compliance HSA.5 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 100 100 52 52 80 80 PROGRAM SUMMARY ARIZONA STATE HOSPITAL Behavioral Health Services Contact: Jack B. Silver, Chief Executive Officer Phone: (602) 220-6000 A.R.S. 36-202, 3402 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 12,852.8 0.0 1,131.3 0.0 16,300.0 500.0 0.0 0.0 15,878.9 400.0 0.0 0.0 Program Total 13,984.1 16,800.0 16,278.9 FTE Positions 97.4 110.7 110.7 Program Mission: Subprogram Goals and Performance Measures: To restore and enhance the mental health of persons requiring psychiatric services in a safe, therapeutic environment. u Program Description: The Arizona State Hospital (ASH), a component of the statewide continuum of behavioral health services, provides tertiary inpatient treatment and rehabilitation services for the most severely mentally disabled citizens of Arizona, including individuals referred under the provisions of the judicial system. The hospital must therefore provide a comprehensive range of intensive interventions in a secure and safe environment. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds 43,593.4 0.0 1,131.3 FY 2000 Estimate • Percent of capital plan developed to modernize patient care areas • Average census/unit u 43,331.3 12,393.9 0.0 Federal Funds 0.0 0.0 0.0 Program Total 44,724.7 53,300.3 55,725.2 FTE Positions 704.5 858.2 910.2 This Program Contains the Following Subprograms: FY 2000 Expected FY 2001 Expected 10 50 100 NA 33 29 25 22 FY 1998 Actual • Percent reduction in turnover/first 12 months of employment • Percent reduction in nursing vacancy rate not to exceed regional average u FY 1999 Actual Goal 2 To maintain a stable and competent work force. Performance Measures FY 2001 Estimate 40,806.4 12,493.9 0.0 FY 1998 Actual Performance Measures ($ Thousands) Funding and FTE Amounts: Goal 1 To meet the needs of current and future patients, families, and staff by providing appropriate services, buildings, and grounds. FY 1999 Actual FY 2000 Expected 33 25 20 15 NA 25 20 15 Goal 3 To develop and implement an effective automation information system. FY 1998 Actual Performance Measures • Number of workstations operative • Project phase completion FY 1999 Actual 96 126 0 Phase I FY 2000 Expected FY 2001 Expected 208 247 Phase II Phase III 4 Clinical Support Services HSA.5.2 4 Clinical Services CLINICAL SERVICES Contact: Jerry L. Dennis, M.D., Chief Medical Officer Phone: (602) 220-6000 A.R.S. 36-202 4 Sexually Violent Persons 4 Psychiatric Review Board Health and Welfare FY 2001 Expected Department of Health Services SUBPROGRAM SUMMARY Page 227 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS subprogram is separately staffed and funded from the psychiatric hospital. Subprogram Mission: To be the pre-eminent tertiary care facility for Arizonans who suffer from serious and persistent mental illnesses. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 3,894.7 0.0 0.0 0.0 6,421.5 0.0 0.0 0.0 9,365.9 0.0 0.0 0.0 Program Total 3,894.7 6,421.5 9,365.9 FTE Positions 94.0 146.0 198.0 Subprogram Description: The hospital offers programs that provide screening, evaluation, admission and treatment of patients, coordinated by multidisciplinary teams. These programs include psychiatric treatment and rehabilitation for civilly committed persons with serious and persistent mental illnesses. All services are provided within the Arizona continuum of behavioral health services. Forensic inpatient services for individuals committed for restoration to competency or observation, and for those committed as not guilty by reason of insanity or guilty except insane are provided in cooperation with the legal system. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 26,784.7 0.0 0.0 18,002.7 11,993.9 0.0 18,002.7 11,993.9 0.0 0.0 0.0 0.0 Program Total 26,784.7 29,996.6 29,996.6 FTE Positions 512.1 599.5 599.5 FY 1998 Actual • Percent of patients satisfied with treatment and clinical services • Percent of treatment plans consistent with the identified need u FY 1999 Actual FY 2000 Expected FY 2001 Expected 78 80 85 90 NA 80 85 90 FY 1998 Actual • Percent of Individual Treatment Development Plans (ITDP) linked to Individual Service Plans-non-forensic patients • End -of-year census-non-forensic adults • End-of-year census-forensic adults HSA.5.3 FY 1999 Actual FY 2000 Expected 50 65 80 90 170 166 167 168 130 130 138 149 SEXUALLY VIOLENT PERSONS Contact: Gene Messer, Chief of Operations Phone: (602) 220-6005 A.R.S. 13-4601 et. seq. FY 2000 Expected FY 2001 Expected 40 70 55 59 20 11 80 135 • Number of residents in less restrictive alternative • Percent of residents in treatment status participating in the designed treatment program NA 8 15 16 50 60 70 80 SUBPROGRAM SUMMARY PSYCHIATRIC REVIEW BOARD Contact: Jack B. Silver, Chief Executive Officer Phone: (602) 220-6000 A.R.S. 13-3994 Subprogram Mission: To ensure public safety by maintaining jurisdiction and properly monitoring persons who are committed to a secure state mental health facility. FY 2001 Expected SUBPROGRAM SUMMARY FY 1999 Actual • Number of residents in housing status HSA.5.4 Goal 2 To integrate the hospital into the statewide continuum of care. Performance Measures FY 1998 Actual only • Number of residents in treatment Goal 1 To provide effective and patient-centered treatment and rehabilitation services. Performance Measures Goal 1 To deliver residential housing and treatment services which reflect the individualized needs of residents in accordance with the court orders. Performance Measures Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: Subprogram Description: The Psychiatric Review Board, which adopts rules to carry out the purposes of Title 31, Chapter 4 and Title 13, Chapter 38, Article 14 has the following duties: maintaining jurisdiction over persons who are committed to a secure state mental health facility pursuant to A.R.S. 13-3994; holding hearings to determine if a person committed to a secure state mental health facility is eligible for conditional release; determining if conditions of release should be continued, modified, or terminated, in conjunction with the secure state mental health facility and other appropriate community agencies or persons; devising plans for any conditional release; confidentially maintaining all medical, social and criminal history records of persons who are committed to its jurisdiction; and meeting notification requirements specified in A.R.S. 31-502. Subprogram Mission: To provide quality services for the control, care and treatment of individuals committed by the court as sexually violent persons. Subprogram Description: In October 1997, in response to ARS 13-4601 et.seq., DHS designated the Arizona State Hospital as the responsible entity for operating a program for the care and treatment of sexually violent persons. The sexually violent persons subprogram is licensed separately as a Secured Residential Level I facility. This Page 228 Department of Health Services Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 61.2 0.0 0.0 0.0 82.2 0.0 0.0 0.0 83.8 0.0 0.0 0.0 Program Total 61.2 82.2 83.8 FTE Positions 1.0 2.0 2.0 4 Public Health Administration 4 Public Health Statistics 4 Emergency Medical Services 4 State Laboratory Services 4 Arizona Poison Control 4 Epidemiology and Disease Control Subprogram Goals and Performance Measures: 4 Infectious Disease Epidemiology u 4 Environmental Health and Food Safety Goal 1 To monitor and maintain jurisdiction over persons who are committed to a secure state mental health facility pursuant to A.R.S. 13-3994. FY 1998 Actual Performance Measures • Number of persons monitored u FY 1999 Actual 58 FY 2000 Expected 63 4 Hiv/std Prevention Control and Services FY 2001 Expected 75 90 Goal 2 To work with the state hospital and community agencies to ensure individuals under Board jurisdiction comply with all conditions of release. FY 1998 Actual Performance Measures • Percent in compliance • Persons-conditions revoked HSA.6 FY 1999 Actual FY 2001 Expected 100 100 1 1 0 0 PROGRAM SUMMARY PUBLIC HEALTH SERVICES HSA.6.1 SUBPROGRAM SUMMARY PUBLIC HEALTH ADMINISTRATION Contact: Norman J. Petersen, Assistant Director Phone: (602) 542-6394 A.R.S. 36-132, 36-110, 36-189A Subprogram Mission: Public Health Services To provide leadership, coordination, and support for the activities in the Division of Public Health Services. Contact: Norman J. Petersen, Assistant Director Phone: (602) 542-6394 A.R.S. 36-132 Subprogram Description: Program Mission: To protect and improve the public's health through prevention and control of disease and disability. Program Description: The Division consists of the following six bureaus and five offices: Bureau of Community and Family Health Services, Bureau of Emergency Medical Services, Bureau of Epidemiology and Disease Control Services, Bureau of Health Systems Development, Bureau of Public Health Statistics, Bureau of State Laboratory Services, Office of the Assistant Director, Office of Border Health, Office of Local and Minority Health, Office of Tobacco Education and Prevention Program, and Office of Vital Records. General Funds Other Appropriated Funds Other Non Appropriated Funds 4 Primary Care Resources 4 Vital Records FY 2000 Expected 98 ($ Thousands) FY 1999 Actual 4 Tobacco Education and Prevention 4 Primary Care Systems and Services 98 Funding and FTE Amounts: 4 Arizona Immunization Program FY 2000 Estimate FY 2001 Estimate 13,490.0 6,909.5 46,635.3 15,031.3 12,884.9 63,352.2 14,432.3 11,694.3 61,736.4 Federal Funds 0.0 0.0 0.0 Program Total 67,034.8 91,268.4 87,863.0 FTE Positions 376.3 391.0 393.0 The subprogram consists of the Office of the Assistant Director, the Division Business Office and rulewriting activities, the Office of Local and Minority Health, and the Office of Border Health. The Office of the Assistant Director works with the Business Office and rulewriters to coordinate internal programs and resources, provide accountability, and develop and maintain linkages with private, federal, state and local organizations and agencies. The Office of Local and Minority Health is comprised of two sections: Local Health Services which provides consultation, technical assistance and advocacy for local health departments, tribal health departments and other health care agencies to develop and maintain programs that improve the public's health; and The Center for Minority Health which serves to promote and improve the health status of racial and ethnic minority populations in Arizona by incorporating social, economic, and behavioral factors. The Office of Border Health coordinates and integrates public health program efforts to identify, monitor, control, and prevent adverse health events in border communities, and strengthens cross-border public health collaboration with Mexico. This Program Contains the Following Subprograms: Health and Welfare Department of Health Services Page 229 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: u FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,929.0 0.0 163.2 0.0 2,081.4 0.0 24.1 0.0 2,108.8 0.0 0.0 0.0 Program Total 2,092.2 2,105.5 2,108.8 FTE Positions 10.3 14.4 14.4 • Number of staff trained • Staff scores u Goal 1 To continually improve service through a motivated and well-trained staff. Performance Measures • Percent reporting satisfaction u FY 1998 Actual NA FY 1999 Actual FY 2000 Expected NA Baseline +5 FY 1998 Actual FY 1999 Actual FY 2000 Expected 2 2 2 2 • Number of sentinel surveillance sites • Number of Geographic Information 1 NA 1 NA 4 5 5 5 assessments Systems (GIS) on border communities • Number of presentations to health professionals • Number of public meetings • Number of information/educational materials distributed • Number of issues of border health newsletter u • Number of border health epidemiologic studies • Number of border health conferences • Number of border health projects 2 FY 2000 Expected • Number of participants 2 2 • Number of agreements negotiated Page 230 sent timely • Percent of payments made timely 2 3 3 3 1,000 1,000 1,000 1,000 1 2 2 2 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 3 2 1 NA 1 1 1 1 2 2 2 50 FY 1999 Actual NA FY 1998 Actual 15 FY 1999 Actual NA 500 7 7 FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 100 100 100 100 100 100 100 100 100 100 FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 100 100 100 100 100 100 100 100 100 100 SUBPROGRAM SUMMARY Subprogram Mission: To collect, analyze, and report public health statistics and information that guide actions and policies to improve the health of Arizonans. Subprogram Description: 2 FY 1998 Actual 250 7 PUBLIC HEALTH STATISTICS Contact: Richard S. Porter, Bureau Chief Phone: (602) 542-7333 A.R.S. 36-132,36-136,36-301 to 347 2 FY 2000 Expected FY 2001 Expected 75 NA Goal 6 To negotiate with county health departments to provide environmental sanitation services. Performance Measures • Percent of applications/signature pages FY 2001 Expected Goal 5 To provide an "Intro to Public Health Nursing" course to public health professionals as needed every two years. Performance Measures u FY 1999 Actual 200 7 FY 1998 Actual Performance Measures HSA.6.2 Goal 4 To enhance and expand collaborative efforts in the areas of research, education and services with Mexican public health and academic institutions. Performance Measures u FY 1998 Actual FY 2001 Expected Goal 9 To assist each county in the delivery of public health services by providing per capita matching funds for targeted services. • Percent of timely responses Goal 3 To provide technical assistance, continuing health education, and dissemination of health-related information to border communities. Performance Measures • Percent of timely responses FY 2001 Expected • Number of border community health u sent timely • Percent of payments made timely u FY 2000 Expected 100 FY 1998 Actual • Percent of applications/signature pages FY 2001 Expected FY 1999 Actual Goal 8 To assist each county in the delivery of public health services by providing funds for a public health nurse and/or a sanitarian. Performance Measures Goal 2 To develop border community-based systems for data collection, surveillance, and analysis of health status. Performance Measures FY 1998 Actual Performance Measures Subprogram Goals and Performance Measures: u Goal 7 To improve the cultural competency of service providers and ADHS staff by conducting multicultural health education seminars and training. This subprogram provides data, epidemiological and statistical, to support the Department and public in the area of public health. In addition, the subprogram provides library services, health registries, vital statistics reporting, tobacco primary care evaluation, hospital cost reporting and, statistical evaluation and epidemiological technical assistance. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,936.2 0.0 694.0 0.0 2,522.0 0.0 1,440.8 0.0 2,532.0 0.0 1,440.8 0.0 Program Total 3,630.2 3,962.8 3,972.8 FTE Positions 53.6 44.5 44.5 Subprogram Goals and Performance Measures: FY 2000 Expected FY 2001 Expected 15 NA u Goal 1 To provide patient level information, in the form of the "Comparative Hospital Costs" brochure, ad-hoc reports and reports to the Governor, for all hospital Department of Health Services Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Number of formal reports produced inpatient discharges in the state, outpatient surgical centers and emergency departments. Performance Measures • Number of inpatient reports • Number of requests answered • Number of records processed (in millions) u FY 1998 Actual FY 1999 Actual FY 2000 Expected u FY 2001 Expected 8 8 8 8 5,100 5,200 5,500 5,400 .5 .7 1.0 3.5 Goal 2 To manage the rate review system for hospitals and nursing homes, and collect masters and amendments for outpatient treatment centers and home health agencies, through appropriate compliance investigations and site audits. FY 1998 Actual • Number of interviews completed • Survey response rate (percent) • Percent of calls completed • Number of investigations • Number of rate comparison reports • Number of charge master reviews • Number of Uniform Accounting Reports • Number of financial audits • Number of Medicare and Medicaid Cost FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 20 10 10 10 55 60 70 80 1,050 1,100 1,200 1,200 125 225 235 245 84 85 86 87 125 225 235 245 Reports u Goal 3 To perform evaluations of Tobacco Tax Primary Care and Telemedicine programs. Performance Measures • Number of hours of technical assistance to contractors • Number of telemedicine evaluations u • Number of referrals/consultations • Number of complaint actions • Number of case reports received • Number of consultation hospital visits • Audit error rate (percent) FY 2001 Expected 2,500 3,000 4,000 5,000 1 1 1 1 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,000 1,200 1,200 1,200 60 75 100 125 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 24,069 24,254 25,467 26,740 33 12 15 15 NA NA 5 5 • Number of births and stillbirths screened • Number of registry cases monitored FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 78,542 75,313 76,387 77,267 14,958 16,756 18,800 20,000 Goal 7 To analyze and report cancer registry and birth defect registry data. Performance Measures • Number of requests met Health and Welfare FY 1998 Actual 117 FY 1999 Actual 89 FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,908 1,908 2,700 2,700 75 75 75 75 35 40 40 40 FY 1998 Actual • Percent of technical assistance requests met • Percent of data requests met HSA.6.3 FY 1999 Actual FY 2000 Expected FY 2001 Expected 95 95 95 95 100 100 100 100 SUBPROGRAM SUMMARY EMERGENCY MEDICAL SERVICES Contact: Stephen P. Hise, Bureau Chief Phone: (602) 861-0708 A.R.S. 36-2201 to 2246 To protect the health and safety of people requiring emergency medical services (EMS), promote improvements in Arizona's EMS system through research and education of the public and EMS providers, and prevent illness and injury to Arizona's residents and visitors. Subprogram Description: Goal 6 To collect and maintain accurate and complete statistical data relating to the occurrence of birth defects among infants born in Arizona to Arizona residents. Performance Measures u FY 2000 Expected Goal 5 To ensure statewide cancer data is accurate through technical assistance to hospital cancer registries. Performance Measures u FY 1999 Actual 4 Subprogram Mission: Goal 4 To provide information, referral, and investigative services in response to consumer complaints and concerns about health facility billing. Performance Measures u FY 1998 Actual 4 Goal 9 To disseminate data and biostatistical technical assistance to researchers and service deliverers. Performance Measures Performance Measures 2 Goal 8 To conduct quality surveys of behavioral risk factors affecting the health of Arizonans and report findings. Performance Measures u 3 FY 2000 Expected FY 2001 Expected 150 159 The subprogram provides direction for all statutorily mandated components of Arizona's EMS system including: certification and auditing of Emergency Medical Technician (EMT) training programs, testing of all individuals seeking certification; certification and auditing of advanced life support base hospitals; inspection of all air and ground ambulances in Arizona; issuance of Certificates of Necessity and determining rates for certified ambulance services; and investigation of complaints against individuals and programs regulated by the Bureau of EMS. Beginning in FY2000, EMS Operations includes the funding for EMS Special Projects, EMS Regional Coordinating System, EMS Provider Grants, and EMS Communications and Dispatch, which were formerly individual line items. Funding is provided to rural EMS providers who are unable to meet the increased costs of maintaining and improving safe and efficient emergency medical services in the rural areas of Arizona. Community needs are identified through an application process for the purchase of durable equipment, capital equipment and repair, original and continued education and system development. Technical assistance including funding designations, purchases of equipment and assessing the resulting changes will be provided. Funds were also provided for the maintenance and improvement of Emergency Medical System Communication (EMSCOM), which is managed by the Department of Public Safety to assist EMS related communications. The subprogram will also develop a statewide trauma system including a trauma registry, training and education of pre-hospital and hospital staff, and develop a building system and data linkages between hospitals and the trauma system. In addition, this subprogram provides administrative support for three statutorily mandated bodies: the EMS Council, the Medical Direction Commission, and the Trauma Advisory Board. Department of Health Services Page 231 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Mission: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 2,455.6 0.0 0.0 0.0 4,056.5 0.0 0.0 0.0 2,845.5 0.0 0.0 Program Total 2,455.6 4,056.5 2,845.5 FTE Positions 34.0 35.0 35.0 To protect the health of Arizonans by testing for selected infectious and communicable diseases and conditions caused by environmental contamination, and by monitoring and evaluating the quality of laboratory testing conducted statewide. Subprogram Description: The State Laboratory provides environmental, clinical, and reference analytical lab services to diagnose, prevent, and treat infectious and communicable diseases and conditions caused by environmental contamination. Quality Assurance and Support (QA) ensures that all chemical and microbiological analyses in the labs comply with all state and federal quality assurance requirements. Monitoring and evaluating the quality of statewide environmental and clinical labs is also provided. The State Laboratory enhances environmental and clinical capabilities through statewide training. Subprogram Goals and Performance Measures: u Goal 1 To reduce to 25% the ambulances that have three or more deficiencies on each mechanical and medical equipment inspection, by June 30, 2001. FY 1998 Actual Performance Measures • Number of inspections • Number of ambulances with greater than FY 1999 Actual FY 2000 Expected FY 2001 Expected 541 638 638 638 152 173 163 153 2 deficiencies u Goal 2 To increase the quality improvement visits to EMT Basic Life Support (BLS) training programs. FY 1998 Actual Performance Measures • Number of BLS programs • Number of consultative visits u FY 1999 Actual FY 2000 Expected FY 2001 Expected 51 70 80 90 61 160 250 350 Goal 3 To increase the number of Assurance and Licensure base hospitals who submit quarterly trauma data for the trauma registry. FY 1998 Actual Performance Measures • Number of hospitals submitting quarterly FY 1999 Actual 10 FY 2000 Expected 45 45 45 trauma data u Goal 4 Assure maintenance and improvement of rural EMS. FY 1998 Actual Performance Measures • Assistance dollars requested u FY 1999 Actual NA NA FY 2000 Expected FY 2001 Expected 4,000 4,000 FY 1998 Actual • Number of training programs certified • Number of consultative visits • Number of total basic EMT's certified • Number of total Intermediate EMT's certified • Number of total paramedics certified FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 70 80 90 NA 160 250 350 NA 8,900 10,000 12,000 NA 340 350 350 NA 2,900 3,300 3,600 • Number of compliance audits • Number of follow-up audits for non- NA 20 20 24 NA 2 2 4 • Number of hearings (all types) NA 10 10 10 compliance HSA.6.4 SUBPROGRAM SUMMARY FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds 2,781.1 1,368.3 3,009.0 978.4 3,062.6 998.8 Other Non Appropriated Funds Federal Funds 1,367.0 0.0 1,034.6 0.0 1,034.3 0.0 Program Total 5,516.4 5,022.0 5,095.7 FTE Positions 104.5 107.5 107.5 Subprogram Goals and Performance Measures: Goal 1 To monitor all microbiological lab analyses in the State Lab for accuracy, reliability and compliance to approved standard methodologies. Performance Measures • Number of QA audits • Number of deficiencies • Percent reduction in deficiencies • Number of micro performance testing FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 10 12 12 16 16 16 16 16 11.1 0 0 0 680 700 700 700 96 96 98 98 samples • Percent of samples correct u Goal 5 To monitor and improve the training and certification of EMS providers. Performance Measures FY 1999 Actual u FY 2001 Expected ($ Thousands) Funding and FTE Amounts: Goal 2 To protect the health and quality of life of Arizona's newborns by evaluating the accuracy, reliability and compliance of analytical testing for metabolic and genetic disorders. Performance Measures • Number of Newborn Screening PT tests • Percent of correct • Number of QA audits • Number of deficiencies • Number of training sessions/collectors • Percent of unsatisfactory specimens • Percent of NBS specimens received via United Parcel Service • Percent of NBS specimens completed in 5 days FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 200 200 210 210 100 100 100 100 8 10 12 12 12 10 10 10 20 25 30 40 0.9 0.8 0.8 0.7 72 74 75 80 70 80 90 90 STATE LABORATORY SERVICES Contact: Wesley Press, Acting Bureau Chief Phone: (602) 542-1194 A.R.S. 36-451 to 479, 495, 15 Page 232 Department of Health Services Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Performance Measures • Number of samples received • Number of kits for newborn screening • Number of kits for outbreak investigation • Number of cultures prepared for analysis u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 61,000 64,000 66,000 66,000 173,000 180,000 200,000 200,000 95,000 95,000 95,000 98,000 100,000 100,000 110,000 110,000 Goal 4 To assure that all newborn screening, microbiological, chemical, and technical support services in all SLS labs comply with state and federal safety procedures. Performance Measures • Number of safety audits • Number of deficiencies • Percent reduction in deficiencies • Number of safety trainings • Number of SLS staff given safety training u • Number of animals identified positive for Goal 3 To protect Arizonans' health by providing support services for testing of all samples received. FY 1998 Actual FY 1999 Actual FY 2000 Expected 24 24 4 2 2 33.3 0 50 0 110 24 24 120 120 Goal 5 To reduce the incidence of environmentally caused disease through improved surveillance programs that monitor food, surface water (sw), and drinking water (dw). Performance Measures FY 1998 Actual FY 1999 Actual FY 2001 Expected 3,500 3,500 3,500 3,500 40 40 40 40 • Number of samples violating standards: 200 200 200 200 • Number of samples violating standards: 80 80 80 80 2 2 2 2 0 0 0 0 300 300 300 300 4 3 3 3 2 3 3 3 40 40 40 40 Affecting populations: - sw Affecting populations: - <100 • Number of samples affecting populations: - <5 • Number of samples affecting populations: - 6 - 20 • Number of samples affecting populations: - >20 u • Number of individuals that tested positive for Syphilis • Number of individuals that tested positive for Chlamydia/Gonorrhea • Number of individuals that tested positive for HIV u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 350 320 350 350 1,775 1,500 1,600 1,600 500 350 400 400 • Number of new cases of TB identified • Number of positive encephalitis pools FY 1998 Actual FY 1999 Actual 60 40 20 30 35 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 77,500 62,500 77,500 80,000 45,200 50,000 52,000 80,000 40 40 40 40 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,400 900 1,200 1,400 50 50 50 50 4,200 4,500 4,500 4,500 180 180 180 180 600 650 700 700 150 150 150 150 Goal 10 To protect the public's health from environmental hazards by providing both routine and emergency environmental chemistry and analytical services. Performance Measures • Number of air samples out of compliance • Number of samples identifying hazardous FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 22 NA 30 30 50 60 66 73 200 220 242 266 20 22 24 26 situations • Number of water samples out of compliance • Number of hazardous waste situations identified u Goal 11 To implement an American Industrial Hygiene Association accredited environmental lead testing program and a Clinical Laboratory Improvement Act (CLIA) certified blood lead testing program. Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 225 19 300 300 225 19 300 300 lead u Goal 12 To ensure all licensed environmental labs are in compliance with applicable state and federal regulations. Performance Measures • Number of environmental labs licensed in state • Number of environmental labs licensed out of state • Number of deficiencies Goal 7 To ensure ongoing support for existing and expanded public health services. Performance Measures • Number of bacterial cultures performed • Number of significant isolates • Number of serological tests performed • Number of significant findings • Number of influenza screenings • Number of positive influenza cultures • Number of blood samples • Number of blood samples with elevated Goal 6 To reduce the incidence of sexually transmitted diseases, including HIV. Performance Measures 60 Goal 9 To reduce the occurrence of diseases which are controllable through intervention with vaccine programs. Performance Measures u FY 2000 Expected • Number of water tests • Number of samples violating standards: Affecting populations: - 100 - 10,000 • Number of samples violating standards: Affecting populations: - 10,000 - 100,000 • Number of samples violating standards: Affecting populations: - >100,000 • Number of food tests • Number of initial tests • Number of secondary screens • Number of infants with confirmed FY 2001 Expected 24 105 60 Goal 8 To increase coverage of appropriate metabolic screening to at least 95% of newborns. Performance Measures u 4 20 u 50 metabolic disorders 24 20 rabies • Number of people exposed to rabid animals FY 2000 Expected FY 2001 Expected 240 240 240 240 5 5 10 10 • Number of enforcement actions • Number of surveys • Number of investigations FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 111 94 93 93 113 71 68 67 1,500 1,182 1,100 1,050 2 0 1 1 180 172 172 171 11 5 5 5 identified Health and Welfare Department of Health Services Page 233 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 13 To provide training, consultation and technical assistance to clinical and environmental labs for improvement of deficiencies cited. FY 1998 Actual Performance Measures • Number of workshops • Percent of labs satisfied with training • Number of attendees • Number of updates sent • Number of labs updated • Number of methods monitored • Number of PT samples monitored • Percent of acceptable samples u FY 2000 Expected FY 2001 Expected 11 15 15 15 97 97 97 97 407 400 400 10 10 10 10 220 220 220 220 92 92 92 92 850 650 650 650 91 95 95 95 FY 1998 Actual • Number of operator permits • Number of analyst permits • Number of training courses approved • Number of lab surveys • Number of analyst PT samples • Number of QA permits • Number of instructor permits FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,850 2,000 2,000 60 60 60 4 2 3 3 3 10 10 10 304 280 280 280 3 3 50 50 3 3 Goal 15 To ensure that clinical labs are in compliance with CLIA regulations through Health Care Financing Administration (HCFA) contractual survey and certification activities. FY 1998 Actual Performance Measures • Number of clinical surveys performed • Number of proficiency testing monitors • Number of CLIA surveys-certified facilities • Number of CLIA surveys-accredited facilities • Number of deficiencies cited • Number of enforcement actions • Number of certificates processed (*no FY 1999 Actual FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,387.5 0.0 0.0 0.0 1,850.0 0.0 0.0 0.0 1,850.0 0.0 0.0 Program Total 1,387.5 1,850.0 1,850.0 FTE Positions 0.0 0.0 0.0 Goal 1 To provide 24-hour, seven day-a-week statewide poison and drug information to doctors, medical institutions and citizens. Performance Measures • Number of informational calls-UA • Number of information calls-SRPC • Number of exposure calls-UA • Number of exposure calls-SRPC • Number of total follow up calls • Percent of exposure calls followed-up • Number of presentations • Number of attendees • Number of educational information items FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 31,000 32,000 32,000 32,000 18,000 19,000 19,000 19,000 32,000 33,500 33,500 33,500 39,000 40,000 40,000 40,000 12,000 13,000 13,000 13,000 100 100 100 100 200 200 200 250 6,000 7,000 7,000 7,000 100,000 100,000 100,000 100,000 provided FY 2000 Expected FY 2001 Expected 230 218 240 240 2,430 2,700 2,700 2,700 332 329 320 320 6 4 6 6 1,500 600 600 600 40 44 40 40 2,471 *314 325 325 SUBPROGRAM SUMMARY HSA.6.6 EPIDEMIOLOGY AND DISEASE CONTROL Contact: Lee Bland, Bureau Chief Phone: (602) 230-5808 A.R.S. 36-132, 36-136 Subprogram Mission: To monitor, prevent and control infectious and noninfectious diseases. Subprogram Description: longer issue renewal forms, indicates new certificates processed) HSA.6.5 FY 2000 Estimate u 60 40 FY 1999 Actual Subprogram Goals and Performance Measures: 1,952 40 ($ Thousands) Funding and FTE Amounts: 400 Goal 14 To promote the safety of Arizonans through certification of driving under the influence enforcement personnel in operation of blood level testing devices and for blood alcohol analysts. Performance Measures u FY 1999 Actual Samaritan Regional Poison Center (SRPC), is a statewide system of poison information, education, and treatment services. People from Arizona or outside the state may call requesting general information about poisons or specific information when there is a certain or suspected exposure to poison. Both centers follow-up 100% of human exposures and track the medical outcome. The subprogram provides epidemiology and medical support, technical assistance, consultation and evaluation to program areas and to the public. The program collects, maintains and analyzes infectious and noninfectious disease morbidity and mortality data to assess and monitor the impact of disease and assist with prevention efforts; and conducts routine and special investigations. Also, through a contract with the Arizona Kidney Foundation, the program provides transportation and oral medications for needy endstage renal disease patients not covered by insurance. SUBPROGRAM SUMMARY ARIZONA POISON CONTROL Contact: Stephen P. Hise, Bureau Chief Phone: (602) 861-0708 A.R.S. 36-1163 Subprogram Mission: To monitor the state's contracts for the provision of a 24-hour, seven day-a-week statewide poison and drug information system for doctors, medical institutions, and citizens. Subprogram Description: The subprogram, made up of the Arizona Poison and Drug Information Center at the University of Arizona (UA) and the Page 234 Department of Health Services Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 423.2 0.0 291.9 0.0 546.6 0.0 354.5 0.0 556.6 0.0 310.5 0.0 Program Total 715.1 901.1 867.1 FTE Positions 4.8 5.0 5.0 treatment of tuberculosis disease and latent infection. Also, the office conducts surveillance of selected strains of infectious agents (e.g., influenza virus and drug resistant Mycobacterium tuberculosis). The office uses current disease information to inform and educate the public health care providers and the public health community and to amend or promulgate rules as needed. Subprogram Goals and Performance Measures: u Goal 1 To provide critical medical and support services to end-stage renal disease patients who are in need and uninsured. FY 1998 Actual Performance Measures • Number of patients assisted • Number of patient services provided u FY 2000 Expected FY 2001 Expected 319 325 350 375 1,606 1,670 1,800 1,900 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,501.1 0.0 279.7 0.0 1,643.8 0.0 618.6 0.0 1,653.8 0.0 620.0 0.0 Program Total 1,780.8 2,262.4 2,273.8 FTE Positions 16.0 16.0 16.0 Subprogram Goals and Performance Measures: u Goal 2 To plan operations, manage resources and provide direction and consultation to staff that will facilitate meeting mission requirements. FY 1998 Actual Performance Measures • Percent of programs meeting goals met • Percent of staff needs met u FY 1999 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 80 83 87 90 75 75 85 85 Goal 3 To develop, direct and evaluate epidemiologic programs and medical support systems to meet the needs of DHS programs and county requirements. FY 1998 Actual Performance Measures • Percent of DHS needs met • Percent of county requests met FY 1999 Actual FY 2000 Expected 75 80 80 60 65 75 80 HSA.6.7 INFECTIOUS DISEASE EPIDEMIOLOGY Contact: Victorio Vaz, Office Chief Phone: (602) 230-5820 A.R.S. 36-104, 132, 133, 136, 620, 711,713,714,718 Subprogram Mission: To reduce morbidity, disability and premature death due to communicable diseases. Subprogram Description: The office maintains a disease registry on reportable communicable diseases, monitors disease trends through surveillance, outbreak investigations and data analyses, and provides technical assistance regarding prevention and control of disease caused by infectious agents and microbial toxins. Diseases include, among others, tuberculosis, botulism, vaccine preventable diseases such as hepatitis B, measles and pertussis, enteric diseases such as salmonellosis, fungal diseases such as coccidioidomycosis, zoonotic diseases such as rabies and vector-borne diseases such as plague and hantavirus pulmonary syndrome. Activities also include monitoring risk of viral encephalitis and rabies through surveillance of arbovirus-infected mosquitoes and rabid animals, respectively. The office also maintains a database of persons exposed to tuberculosis who may benefit from preventive therapy and monitors Health and Welfare • Number of hospital contacts for diseases • Number of contacts at Indian Health Services units for disease • Number of persons receiving written information u 70 Goal 1 To maintain a surveillance system, to use information to review, amend, and promulgate rules, and to inform and educate the public and health care providers. Performance Measures FY 2001 Expected SUBPROGRAM SUMMARY ($ Thousands) Funding and FTE Amounts: FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 145 462 350 350 36 98 75 75 77,254 71,788 76,000 76,000 Goal 2 To protect public health by conducting investigations of outbreaks of communicable diseases and implementing, by FY 2001, a new measure for response threshold for each reportable disease. Performance Measures • Number of outbreaks investigated • Number of outbreaks of communicable FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 2,093 1,936 400 400 9 14 5 5 disease u Goal 3 To minimize risk of exposure to diseases spread by animals and insects by conducting surveillance, case investigations to determine the source of disease exposure, and by arranging appropriate prevention or intervention measures. Performance Measures • Number of sites/communities surveyed • Number of disease investigations FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 132 79 80 80 109 107 120 120 completed • Percent of completed investigations • Number of consultations • Number of animal bite consultations Department of Health Services 95 95 98 98 1,928 2,356 2,000 2,000 340 363 200 200 Page 235 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Performance Measures • Number of samples collected/submitted • Percent of samples identified u FY 1999 Actual FY 2000 Expected FY 2001 Expected 450 455 300 300 98 98 98 98 • Records entered/updated in registry • Number of contacts to active cases identified • Number of patients completing prophylaxis • Number of patients completing treatment FY 2000 Estimate FY 2001 Estimate 488.7 0.0 524.1 0.0 478.3 0.0 617.9 0.0 488.3 0.0 590.4 0.0 Program Total 1,012.8 1,096.2 1,078.7 FTE Positions 24.5 24.5 24.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1998 Actual 6,107 FY 1999 Actual 2,713 u FY 2000 Expected FY 2001 Expected 8,000 9,000 Goal 6 To develop and implement a strategic plan to eliminate indigenous tuberculosis by the year 2010, and review, amend and adopt TB rules to support the strategic plan. Performance Measures FY 1999 Actual Subprogram Goals and Performance Measures: Goal 5 To develop and maintain a computerized TB case registry to monitor disease trends and compliance with recommended guideline for treatment. Performance Measures u FY 1998 Actual FY 1998 Actual NA FY 1999 Actual 865 FY 2000 Expected FY 2001 Expected 450 500 2,369 1,873 3,000 3,200 NA 139 160 170 SUBPROGRAM SUMMARY HSA.6.8 ENVIRONMENTAL HEALTH AND FOOD SAFETY Contact: Will Humble, Office Chief Phone: (602) 230-5930 A.R.S36-132,136,606,796,901,916,971,980,1671,8-552 Subprogram Mission: To prevent and control adverse health effects due to environmental factors including lead and pesticide poisoning and reduce the occurrence of illness due to transmission of infectious agents in food, water and exposure to unsanitary conditions. Goal 1 To provide Arizonans with a variety of timely and effective health assessments related to releases of hazardous substances and contaminants into the environment. Performance Measures • Number of risk assessments • Number of epidemiological studies • Number of DHS/DEQ consultations • Number of Health Based Guidance Levels (HBGL) and Soil Remediation Levels (SRL) developed/maintained • Number of emergency response/requests • Number of inquiries for information • Number of health assessments u Performance Measures • Number of reports in registry • Number of follow-up consultations • Number of investigations u The subprogram identifies, measures and controls both exposure to selected environmental contaminants and associated adverse health effects; provides health assessments and conducts joint Department of Environmental Quality/Department of Health Services/Agency for Toxic Substances and Disease Registry public meetings; proposes and interprets rules relating to environmental sanitation and food protection; enforces environmental sanitation rules not delegated to county health departments (CHD); provides pesticide and childhood lead poisoning prevention activities; and responds to environmental emergencies. FY 1999 Actual FY 2000 Expected FY 2001 Expected 29 0 0 3 4 5 0 5 81 15 15 15 2,100 500 0 0 15 15 15 15 1,950 2,000 2,000 2,000 5 15 15 15 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 314 285 300 300 455 495 500 500 87 125 130 130 Goal 3 To investigate reports of pesticide-related illness to determine circumstances of exposure and maintain a registry of reports. Performance Measures • Number of investigations • Number of reports in registry u FY 1998 Actual Goal 2 To maintain a registry of children with reported blood lead levels 10 ug/dL or greater and environmental investigation in cases with levels of 20 ug/dL or greater. Subprogram Description: FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 44 28 40 40 53 49 50 50 Goal 4 To reduce risk associated with foodborne disease transmission at all Department of Corrections (DOC) prisons, jails, Arizona State University and other governmental food service facilities. Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected • Number of facilities inspected • Percent of facilities inspected • Percent of DOC facilities with passing 240 275 280 290 100 100 100 100 70 85 90 90 95 95 95 95 • Number of produce warehouses inspected 140 150 150 150 score • Percent of ASU facilities in compliance Page 236 ($ Thousands) Funding and FTE Amounts: Goal 4 To minimize risk of diseases spread by animals and insects by collecting and quickly and accurately identifying samples to assess disease potential, identifying insects submitted, arranging lab testing and arranging appropriate intervention measures when disease risk is identified. Department of Health Services Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Performance Measures • Number of requests-other agencies • Percent of facilities inspected • Number of children's camps inspected • Percent in compliance u FY 1998 Actual FY 1999 Actual • Number of counties funded FY 2000 Expected FY 2001 Expected 447 450 250 250 100 100 100 100 170 170 175 175 80 85 85 85 • Number of joint inspections • Number of sanitarian standardizations • Number of CHD program evaluations FY 1998 Actual FY 1999 Actual FY 2000 Expected 55 75 85 46 75 155 0 0 15 15 • Number of health consultations • Number of environmental education presentations • Number of community consultations • Number of technical assistance consultations FY 2000 Expected • Number of persons receiving assistance • Number of HIV-related training FY 2001 Expected 17 FY 1999 Actual 14 FY 2000 Expected FY 2001 Expected 14 14 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 12,150 13,200 14,300 14,000 13 20 22 15 Goal 3 To monitor the magnitude of the trends in the HIV/AIDS epidemic to assist in targeting prevention, and care and support services. Performance Measures • Percent of timely completions from initial report through case investigation: within 12 months • Number of cases identified - AIDS • Number of cases identified - HIV FY 2001 Expected 15 15 15 15 29 35 40 40 100 111 100 100 225 210 250 250 • Number of studies to assess behavior SUBPROGRAM SUMMARY HSA.6.9 HIV/STD PREVENTION CONTROL AND SERVICES Contact: Christopher Brown, Office Chief Phone: (602) 230-5819 A.R.S 13-1414,14515;32-1860;36-104,;6-136,663,664 u FY 1999 Actual FY 2000 Expected FY 2001 Expected 64 70 75 75 577 550 550 550 388 450 450 450 2 2 1 1 Goal 4 To rapidly and accurately respond to medical provider requests for medications provided by the DHS HIV/AIDS Medication Distribution Program. Performance Measures hours • Percent of medications that are the correct product and dose u Subprogram Mission: • Number of positive results received • Percent of results that are accurate Subprogram Description: u Performance Measures The program conducts disease surveillance activities, primary and secondary prevention initiatives, provides HIV care and support services and directs public health research. FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 99 99 99 99 100 100 100 100 Goal 5 To increase the compliance of health provider reports to laboratory findings by actively following positive chlamydia and gonorrhea lab results with corroborating morbidity reports. To prevent further transmission of all Sexually Transmitted Diseases (STD), including HIV, and to increase the quality of life among those already infected through education, monitoring, treatment and services. ($ Thousands) FY 1998 Actual changes • Percent of medications shipped within 48 Funding and FTE Amounts: 14 FY 1999 Actual Goal 2 To provide HIV/AIDS technical assistance, skillbuilding strategies, professional guidance, on-site visitation, training and conferences. Performance Measures u 75 FY 1998 Actual u FY 1998 Actual workshops Goal 7 To provide Arizonans with health consultations and community health education activities relating to potential human exposures to hazardous materials. Performance Measures Goal 1 To provide HIV prevention education and counseling services to persons at risk for HIV infection. Performance Measures Goal 6 To increase assistance to CHDs by conducting joint sanitarian inspections and standardization, and program evaluation and needs assessments. Performance Measures u u Goal 5 To reduce risk associated with foodborne illness by performing environmental health inspections of adult foster care homes, BHS treatment centers, homes for the developmentally disabled, requests from other state agencies, and DHS-licensed children's camps. FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 15,092 16,078 17,000 18,000 94 95 95 96 Goal 6 To improve communication and collaboration, and (within resources) assist laboratories, providers, CHDs, federal and state correctional institutions and Indian Health Services Hospitals and Service Units. Performance Measures FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 544.4 1,698.1 1,304.9 0.0 568.7 1,000.0 10,026.2 0.0 578.7 1,000.0 10,026.2 0.0 u Program Total 3,547.4 11,594.9 11,604.9 Performance Measures FTE Positions 46.8 36.5 36.5 • Number of visits FY 1998 Actual 30 FY 1999 Actual 36 FY 2000 Expected FY 2001 Expected 40 40 Goal 7 To ensure contract compliance of CHDs via referral services, medical treatment, audits and Communicable Disease Investigator performance evaluations. • Percent of reports in compliance FY 1998 Actual 100 FY 1999 Actual 100 FY 2000 Expected FY 2001 Expected 100 100 Subprogram Goals and Performance Measures: Health and Welfare Department of Health Services Page 237 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Percent of eligible providers enrolled SUBPROGRAM SUMMARY HSA.6.10 ARIZONA IMMUNIZATION PROGRAM Contact: Kathy Fredrickson, Office Chief Phone: (602) 230-5852 36-135,36-671,36-673-674,36-396,15-871-874, 15-103 u Subprogram Mission: Subprogram Description: The program assures an immunization delivery system that maximizes the opportunity for the protection conferred by vaccines; procures and distributes vaccines for use by public and private health providers in Arizona; assists in responding to vaccine preventable outbreaks; and maintains a system that provides accurate information on the immunization status of individual children. Additionally, the hepatitis B perinatal program identifies pregnant women who are HBsAg positive and ensures that their newborns, and sexual and household contacts are tested and immunized. FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,928.4 0.0 923.9 0.0 1,915.1 0.0 3,152.7 0.0 1,915.1 0.0 3,089.7 0.0 Program Total 2,852.3 5,067.8 5,004.8 FTE Positions 19.5 19.5 19.5 • Number of CHDs and CHCs • Percent of CHDs and CHCs in FY 2000 Expected FY 2001 Expected 56 56 56 100 100 100 100 • Number of birthing hospitals • Number of birthing hospitals in compliance • Percent of birthing hospitals in compliance u FY 1999 Actual FY 2000 Expected 95 95 45,500 45,500 40,500 47,000 95 95 95 95 28,000 28,000 29,000 30,000 • Percent of children in compliance at 65 75 85 90 85 90 90 90 Goal 5 To maintain a state immunization information system to act as a central registry of immunization data on children under 19 years of age. FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 62 90 95 NA 88 95 98 Subprogram Mission: 56 FY 1998 Actual 90,000 89,500 SUBPROGRAM SUMMARY HSA.6.11 TOBACCO EDUCATION AND PREVENTION Contact: Rosalie Lopez-Hirano, Office Chief Phone: (602) 870-3145 A.R.S. 36-132 Goal 2 To assure that all birthing hospitals have policies and procedures for screening all delivery patients for hepatitis B and for administering appropriate vaccinations to infants born to hepatitis B positive mothers. Performance Measures FY 2001 Expected 95 the registry • Percent of resident children under 25 months of age in registry with an immunization event compliance u FY 2000 Expected 88,500 • Percent of providers submitting data to Goal 1 To assure county health departments (CHD) and federally funded community/migrant health centers (CHC) in Arizona are compliant with National Vaccine Advisory Committee recommended "Standards for Pediatric Immunization Practices." FY 1999 Actual FY 1999 Actual 95 Performance Measures Subprogram Goals and Performance Measures: FY 1998 Actual FY 1998 Actual 88,500 u FY 2000 Estimate Performance Measures 68 • Number of students K-6 • Percent of children in compliance • Number of children in CCFs • Percent of children in compliance • Number of 2-yr. olds immunized at CHDs • Percent of children in compliance at CHCs FY 1999 Actual u 62 CHDs and CHCs ($ Thousands) Funding and FTE Amounts: 58 Goal 4 To assure that the immunization levels within the state, public clinics, CHCs, licensed child care facilities (CCF), and public schools are maintained at appropriate levels. Performance Measures To prevent and control the occurrence of human disease and disability due to infectious agents by the administration of vaccines. 62 FY 2001 Expected 57 57 57 57 52 53 54 55 91 93 95 96 To improve and maintain the health and quality of life of all Arizonans by reducing tobacco use through prevention and treatment, and by reducing exposure to environmental tobacco smoke. Subprogram Description: The Arizona Tobacco Education and Prevention Program (AzTEPP) manages programs and provides technical assistance to reduce tobacco use in Arizona. By emphasizing a comprehensive, community-based approach, the office addresses tobacco use among all Arizonans through the following: statewide media campaign and public relations promotions; mobile exhibits promoting tobacco education and prevention (ASH Kicker and Clearinghouse in a Van); support of local coalitions; establishment of a statewide clearinghouse of resources on tobacco education and prevention and cessation materials; a Smoker's Helpline to provide counseling and referral; promotion of tobacco-free school policies; development of museum exhibits promoting tobacco education; and establishment and maintenance of youth coalitions. Goal 3 To enroll 77% of the eligible providers in the Vaccines for Children (VFC) program. Performance Measures • Number of eligible providers Page 238 FY 1998 Actual 2,456 FY 1999 Actual 2,554 FY 2000 Expected FY 2001 Expected 2,575 2,600 Department of Health Services Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 28,872.8 0.0 0.0 0.0 29,549.1 0.0 0.0 0.0 31,256.6 0.0 Program Total 28,872.8 29,549.1 31,256.6 FTE Positions 17.0 17.0 16.0 Subprogram Description: The subprogram develops a statewide primary health care access plan; prepares recommendations for designation of Arizona Medically Underserved Areas (AzMUAs); submits documentation for federal designation of medically underserved and Health Professional Shortage Areas (HPSAs); develops community-based plans and strategies to address needs for primary health care providers and services; and coordinates with state and federal agencies as appropriate. This subprogram also identifies and establishes eligible sites, publicizes the loan repayment programs, and accepts and reviews applications for loan repayment awards from qualified candidates. Qualified candidates include physicians, dentist, physician assistants, nurse practitioners and certified nurse midwives. Subprogram Goals and Performance Measures: u Goal 1 To develop effective programs for tobacco use prevention and cessation and to promote tobacco-free environments. ($ Thousands) Funding and FTE Amounts: FY 1998 Actual Performance Measures • Number of community coalitions/projects established • Percent of schools with tobacco free campuses • Rate (percent) of illegal sale of tobacco products to minors • Number of individuals receiving cessation counseling/referral u FY 2000 Expected FY 2001 Expected 22 28 35 35 90 59 80 90 11.8 22.7 15 15 34,714 36,638 45,000 45,000 Goal 2 To make available a statewide clearinghouse of tobacco prevention resources and services. FY 1998 Actual Performance Measures • Number of tobacco clearinghouse sites • Number of materials distributed through clearinghouse • Number of appearances by Clearinghouse in a Van • Number of technical assistance and training opportunities provided by Arizona Tobacco Information Network (ATIN) • Number of symposia sponsored on tobacco-related subjects u FY 1999 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 7 7 7 7 247,376 250,000 300,000 300,000 through Ash Kicker • Number of adults reached by media messages via television, radio and print (in millions) • Number of individuals reached through sponsorship exposure (in millions) HSA.6.12 FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 241.1 0.0 54.7 0.0 262.4 0.0 266.7 0.0 272.4 0.0 273.2 0.0 Program Total 295.8 529.1 545.6 FTE Positions 6.3 6.3 6.3 u Goal 1 To update primary care area profiles annually, including appropriately redesignating currently underserved areas as required, by the end of FY 2001. Performance Measures 48 114 150 150 • Percent of areas redesignated in a timely FY 1998 Actual 100 FY 1999 Actual 100 FY 2000 Expected FY 2001 Expected 100 100 manner 16 28 35 35 u 6 5 6 Goal 2 To assist in recruitment of primary care providers to underserved areas. 6 Performance Measures FY 1998 Actual • Number of Ash Kicker appearances • Number of individuals who have walked FY 2000 Estimate Subprogram Goals and Performance Measures: • Number of Eligible HPSA sites apply for Goal 3 To develop and implement a statewide media and public relations campaign. Performance Measures FY 1999 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 259 261 250 250 283,678 143,619 200,000 200,000 30 39.9 50 50 3.6 6.5 10 10 SUBPROGRAM SUMMARY Healthcare Providers Obligated Listing (HPOL) workforce resources • Number of J-1 Visa Waivers Supported • Number of National Health Service Corp (NHSC) placements • Number of HPSA designations requested • Number of HPSA designations obtained • Number of J-1 Visa waivers requested u 15 FY 1999 Actual 15 FY 2000 Expected FY 2001 Expected 25 26 18 3 5 5 10 20 28 30 14 8 8 8 23 5 5 5 27 7 10 10 Goal 3 To grant a sufficient number of loan repayment awards to ensure all available state and federal funds are encumbered by the end of the program year. Performance Measures PRIMARY CARE RESOURCES Contact: Patricia Tarango, Office Chief Phone: (602) 542-1219 A.R.S. 15-1721 FY 1998 Actual • Percent of funds encumbered • Number of loan repayments • Number of site visits FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 80 100 100 100 10 11 11 11 10 11 11 11 Subprogram Mission: To identify communities and populations in the state which are underserved for primary health care; and to develop, coordinate and implement strategies to increase the resources, both human and financial, to improve the availability of services. Health and Welfare Department of Health Services Page 239 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u SUBPROGRAM SUMMARY HSA.6.13 PRIMARY CARE SYSTEMS AND SERVICES Contact: Rachel A. Moritz, Office Chief Phone: (602) 542-1219 A.R.S. 36-2921 Goal 4 To provide guidance and assistance to primary care providers and others seeking to improve the delivery of basic health services. • Number of AzMUA providers contacted • Percent of provider assistance requests Subprogram Mission: u Subprogram Description: Performance Measures u FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 200.0 0.0 11,917.9 0.0 250.0 5,000.0 15,958.8 0.0 0.0 5,000.0 12,786.5 0.0 Program Total 12,117.9 21,208.8 17,786.5 FTE Positions 0.0 21.8 21.8 developed/revised • Number of contracts monitored u FY 2000 Expected FY 2001 Expected 43 69 81 81 100 100 100 100 2 4 4 4 43 69 81 81 • Number of contractor meetings • Number of program site visits • Number of guidance manuals revised • Percent of contractors requesting FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 4 4 4 4 86 140 166 166 4 4 4 4 100 100 100 100 • Number of program sites FY 1998 Actual 4 FY 1999 Actual 15 FY 2000 Expected 15 FY 2000 Expected FY 2001 Expected 75,000 75,000 60,000 FY 1998 Actual FY 1999 Actual 6 FY 2000 Expected 12 FY 2001 Expected 18 18 SUBPROGRAM SUMMARY Subprogram Description: This Office is mandated to capture predetermined categories of information on every birth and death occurrence within a specific time frame. This Office provides certified copies of birth and death records, as well as authorized amendments to those records, to over 200,000 customers per year. ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 516.8 0.0 241.2 0.0 1,754.0 0.0 308.2 0.0 1,264.0 0.0 308.2 0.0 Program Total 758.0 2,062.2 1,572.2 FTE Positions 39.0 43.0 46.0 Subprogram Goals and Performance Measures: Goal 3 To expand, via contract, the Northern Arizona Regional Behavioral Health Authority (NARBA) Telepsychiatry Network using Tobacco Tax funds. Performance Measures 60,000 Funding and FTE Amounts: assistance u FY 1999 Actual Responsible for building, maintaining and monitoring a system that establishes, updates and archives an accurate, legal and permanent record of every birth and death event in the state of Arizona. The Office ensures that records within this archival base are accessible to eligible individuals and/or organizations in a timely and accurate manner. Goal 2 To provide guidance and technical assistance to contractors. Performance Measures 25 100 Subprogram Mission: action followed up in a timely manner • Number of monitoring tools 20 100 VITAL RECORDS Contact: Cathy Bischoff, Acting Office Manager Phone: (602) 255-2501 A.R.S. 36-301 to 347 Goal 1 To establish contracts and monitor quarterly: to document results by the end of the contract year. • Number of contracts awarded • Percent of programs requiring corrective 15 100 Goal 6 To construct and remodel primary care facilities, via contract. HSA.6.14 Subprogram Goals and Performance Measures: FY 1999 Actual 15 • Number of sites constructed or remodeled ($ Thousands) FY 1998 Actual FY 2001 Expected 100 FY 1998 Actual Performance Measures FY 1999 Actual Performance Measures FY 2000 Expected Goal 5 To provide, via contract, health services for uninsured children and adults. • Number of clients served Using Tobacco Tax funds, the subprogram contracts for primary care development and services, monitors contracted activities, provides guidance and technical assistance to contractors and others, maintains program guidance manuals, and coordinates with federal, state, county and community-based agencies involved in providing and/or improving primary care services and systems. u FY 1999 Actual followed up with in a timely manner To expand access to basic health care for low-income, uninsured Arizona residents through contracts with primary care services providers; to improve the statewide network of primary care services. Funding and FTE Amounts: FY 1998 Actual Performance Measures u FY 2001 Expected 15 Goal 1 Decrease waiting time for Vital Records' customers for counter services in the Vital Records' lobby. Performance Measures • Customer wait time in Vital Records' FY 1998 Actual 70-90 FY 1999 Actual FY 2000 Expected 50 30 FY 2001 Expected 30 lobby (in minutes) Page 240 Department of Health Services Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 Decrease service response time for customer mail-in requests to Vital Records for records. FY 1998 Actual Performance Measures • Number of days for Vital Records to FY 1999 Actual 25-45 FY 2000 Expected 20 FY 2001 Expected 10 10 respond to customer mail-in requests HSA.7 PROGRAM SUMMARY COMMUNITY AND FAMILY HEALTH The Office of the Bureau Chief is an administrative unit responsible for policy development; coordination of planning and evaluation activities; program integration; liaison with upper management and other Department organizational units; liaison with local, state, and national agencies and organizations; preparation and distribution of reports; and CFHS operational functions. The Bureau Chief's Office is composed of the following programs: Child Fatality Review, Sudden Infant Death Syndrome (SIDS), Healthy Communities, and Preventive Health and Health Services Block Grant. Contact: Elsie E. Eyer, Bureau Chief Phone: (602) 542-1223 A.R.S. 36-132 Program Mission: To strengthen the family and community by promoting and improving health status through leadership, collaboration, and partnership. Program Description: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 758.0 97.4 429.7 0.0 798.0 100.0 98.0 0.0 809.0 100.0 98.0 0.0 Program Total 1,285.1 996.0 1,007.0 FTE Positions 12.5 12.5 12.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: Community and Family Health Services (CFHS) is composed of Administration and the Offices for Children with Special Health Care Needs, Nutrition Services, Oral Health, Prevention and Health Promotion, and Women's and Children's Health Services. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds 21,353.6 2,100.7 62,579.2 FY 2000 Estimate FY 2001 Estimate 23,282.0 5,076.1 1,819.2 u Goal 1 To provide community-based multi-agency and multidisciplinary review of child fatality cases at the local level. Performance Measures 23,397.7 5,099.2 1,819.2 Federal Funds 16,436.6 19,335.5 19,335.5 Program Total 102,470.1 49,512.8 49,651.6 FTE Positions 94.5 105.0 105.0 This Program Contains the Following Subprograms: • Percent of population covered by local teams • Percent of cases reviewed by local teams u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 97.8 98.3 98.5 99 97 97.5 98.5 99 Goal 2 To conduct state-level review of aggregate data from local child fatality reviews; use information to make data-driven recommendations for prevention; and provide community information and education regarding the incidence and causes of child fatalities and the public's role in prevention. Performance Measures 4 Administration 4 Oral Health • Annual Reports • Number of educational brochures, 4 Women's and Children's Health u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1 1 1 1 10,000 10,000 10,000 10,000 materials, Internet access 4 Children With Special Healthcare Needs 4 Nutrition Services Goal 3 To obtain full utilization of Child Fatality Review Program for SIDS death reviews and risk reduction recommendations. Performance Measures 4 Prevention and Health Promotion HSA.7.1 ($ Thousands) Funding and FTE Amounts: Public Health Services • Number of SIDS deaths in Arizona • Percent of SIDS cases reviewed by Local SUBPROGRAM SUMMARY FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 44 55 55 50 94 95 97 97.5 Child Fatality Review teams ADMINISTRATION Contact: Elsie E. Eyer, Bureau Chief Phone: (602) 542-1223 A.R.S. 36-132 u Goal 4 To have Medical Examiners use the DHS standardized autopsy protocol for SIDS cases. Performance Measures • Percent of Medical Examiners Reports Subprogram Mission: To strengthen the family and community by promoting and improving health status through leadership, collaboration, and partnership. FY 1998 Actual 97 FY 1999 Actual 97.5 FY 2000 Expected 98 FY 2001 Expected 98.5 evaluated on SIDS cases Subprogram Description: Health and Welfare Department of Health Services Page 241 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u FY 1998 Actual Performance Measures • Percent of programs with clearly defined health status outcome objectives • Percent of programs with clearly defined evaluation methodologies u FY 2000 Expected FY 2001 Expected NA 100 100 100 NA 75 80 85 FY 1998 Actual • Number of community events that promote physical activity • Number of school-based physical activity programs FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 36 36 36 NA 125 135 145 Goal 7 To identify, link, and provide technical assistance to statewide Healthy Community coalitions focused on improving health status in collaboration with county health departments, tribal public health departments, and community health programs at the local level. FY 1998 Actual Performance Measures • Number of coalitions with access to DHS Healthy Communities newsletter and/or website • Number of coalitions receiving documented technical assistance from Healthy Communities Coordinator u FY 1999 Actual Goal 6 To implement the Promoting Lifetime Activity for Youth (PLAY) program in communities and schools. Performance Measures u and to support communities/agencies to set up a dental system of care for their residents or clients and community promotional activities. Goal 5 To identify, prioritize and fund prevention programs with the Preventive Health and Health Services Block Grant that address defined health problems. FY 1999 Actual NA NA NA 25 (MCH) Block Grant indicators • Number of epidemiologic studies • Number of evaluation activities HSA.7.2 FY 2001 Expected 100 150 50 75 FY 1999 Actual FY 2000 Expected General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 472.9 0.0 100.7 0.0 531.3 0.0 0.0 0.0 542.3 0.0 0.0 0.0 Program Total 573.6 531.3 542.3 FTE Positions 10.0 11.0 11.0 Subprogram Goals and Performance Measures: u NA NA 27 27 NA NA 2 5 NA NA 2 5 SUBPROGRAM SUMMARY Goal 1 To effect policy development and standards in oral health care. consultation, and/or collaboration provided for policy development • Number of community dental programs and facilities able to serve the indigent and high-risk residents due to OOH support • Percent of agencies satisfied with services • Percent of agencies served with improved dental policies • Number of children served by preventive dental programs • Percent of schools satisfied with preventive services with request for continuation • Percent of children in preventive program with improved oral health • Number of children educated and/or given a dental screening u To promote oral health for the well-being of all Arizona citizens through technical assistance, professional development, training, education, and preventive and basic dental services to high-risk and special needs populations. Subprogram Description: • Percent of customers satisfied with support to establish community dental care delivery systems • Number of Arizona residents served through mobile dental units with improved oral health u The Office of Oral Health (OOH) provides consultation and technical assistance for developing oral health care standards, policies and systems; defining program coverage; quality improvement reviews; evaluating program provider/client needs; professional development and training; providing preventive treatment to eligible, high-risk children including dental sealant placement, fluoride mouth rinse, dental screenings, education, and mobile trailers and equipment to deliver treatment in needs areas FY 1999 Actual FY 2000 Expected FY 2001 Expected 2,500 2,300 2,500 2,500 9 9 8 8 95 95 95 95 80 80 80 80 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 45,300 43,183 45,000 45,000 95 95 95 95 95 95 95 95 46,579 40,236 20,000 20,000 Goal 3 To facilitate the development of community-based dental care services to high risk and special needs population. Performance Measures Subprogram Mission: FY 1998 Actual Goal 2 To prevent tooth decay in high risk and special needs populations through the delivery of preventive dental care. Performance Measures FY 2001 Expected ORAL HEALTH Contact: Donald Altman, D.D.S., Office Chief Phone: (602) 542-1866 A.R.S. 36-132 Page 242 FY 2001 Estimate u FY 1998 Actual • Number of Maternal Child Health FY 2000 Estimate • Number of hours of technical assistance, Goal 8 To provide data analysis services to inform decisionmakers of activities affecting health and quality of life of women, children, and families in Arizona. Performance Measures FY 1999 Actual Performance Measures FY 2000 Expected ($ Thousands) Funding and FTE Amounts: FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 90 90 90 90 1,500 1,500 1,500 1,500 Goal 4 To increase the knowledge of oral health care by providing education, training, resources and communication to Arizona residents, communities, and health professionals. Performance Measures • Number of professionals attending FY 1998 Actual 919 FY 1999 Actual 650 FY 2000 Expected FY 2001 Expected 850 650 conferences, continuing education (CE) and training sessions Department of Health Services Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Percent of professionals giving good/excellent rating for conferences, CE and training sessions • Number of children with increased oral health care knowledge HSA.7.3 95 90 90 90 32,000 34,000 20,000 20,000 u Goal 2 To provide timely and high quality program data for OWCH. Performance Measures • Number of programs with standard SUBPROGRAM SUMMARY reports • Percent of programs with yearly updates WOMEN'S AND CHILDREN'S HEALTH Contact: Marianna D. Bridge, Office Chief Phone: (602) 220-6550 A.R.S. 36-132 u Performance Measures To strengthen the family and the community by promoting and improving the health status of women of childbearing age, infants, children, adolescents, and those with special health needs. • Percent of programs receiving monthly Subprogram Description: u budget spreadsheets • Annual budget report FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds • Number of clients receiving information and referral services • Number of follow-up calls ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate 4,952.6 2,003.3 1,026.9 6,400.1 4,976.1 670.0 6,918.1 4,999.2 670.0 Federal Funds 0.0 0.0 0.0 Program Total 7,982.8 12,046.2 12,587.3 FTE Positions 30.0 35.5 35.5 • Percent of plan completed • Percent of needs assessment completed • Number of educational presentations • Materials distributed u Subprogram Goals and Performance Measures: u Goal 1 To provide timely and high quality data related to the indicators of health status for Arizona women, infants, children and adolescents. Performance Measures • Five year needs assessment update • Maternal Child Health (MCH) Block Grant • Annual Report Health and Welfare FY 1998 Actual FY 1999 Actual FY 2000 Expected • Number of infants screened (not tests 1 1 1 1 1 1 1 1 1 1 1 1 5 6 7 8 100 100 100 100 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 100 100 1 1 1 1 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 873 1,000 1,350 1,500 50 100 200 300 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 25 50 75 95 NA NA 50 100 60 80 80 80 90,000 100,000 125,000 150,000 Goal 6 To reduce morbidity and mortality for metabolic and genetic disorders and hemoglobinopathy through screening, diagnosis, treatment, education, and timely and effective follow-up and counseling for infants in the Newborn Screening Program. Performance Measures FY 2001 Expected FY 2001 Expected Goal 5 To provide statewide comprehensive genetic services, education, and information to ensure physical, developmental, emotional, social, educational, and cultural needs of children and their families through the development and implementation of the Genetics State Plan. Performance Measures FY 2001 Estimate FY 2000 Expected Goal 4 The Children's Information Center is a statewide, bilingual/bicultural toll free number, (TDD available for hearing impaired in Maricopa County), that provides information, referral, support, education, and advocacy to family care givers and health care professionals throughout Arizona. Follow-up is provided to all those who call the 1-800 number. Performance Measures u FY 1999 Actual Goal 3 To provide timely, current, and accurate budget information for OWCH programs. Subprogram Mission: The Office of Women's and Children's Health (OWCH) provides services and facilitates systems development to improve the health of women, children, and adolescents. This includes technical assistance, consultation, system and community development, direct care, education/training, standards and guidelines, evaluation, and contracts for services and education. OWCH aggressively pursues the core functions of public health: assessment, policy development, assurance, and education. The programs in the office fall into three categories: Children's Health, Women's Health/Prenatal Care, and High Risk Perinatal Programs. Some examples of OWCH Programs are Newborn Screening, Children's Information Center, Pregnancy and Breastfeeding Hotline, Abstinence Education, Genetics, Child Health, Adolescent Health, Perinatal Substance Abuse, Emergency Medical Services for Children, Health Start, Sensory Screening, Reproductive Health, Community Nursing, Neonatal Transport, Developmental Clinics, Healthy Mothers/Healthy Babies, County Prenatal Block Grant, Early Childhood, and Perinatal Social Work. FY 1998 Actual performed) • Number of infants with an abnormal test • Number of confirmed metabolic and endocrine disorders • Number of confirmed hemoglobinopathies • Percent of infants with both 1st and 2nd FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 90,536 80,000 82,000 NA NA 3,000 3,000 42 37 54 57 13 11 12 13 NA NA 60 70 screens Department of Health Services Page 243 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Performance Measures • Number of schools with school injury surveillance program • Number of trainings for school injury surveillance u • Number of counties with HMHB coalitions • Number of HMHB subcommittees • Number of health/teen fairs at local level • Educational materials distributed FY 1999 Actual FY 2000 Expected FY 2001 Expected 91 91 166 175 0 100 125 125 FY 1998 Actual FY 1999 Actual FY 2000 Expected 5 6 6 6 9 10 12 8,000 9,500 11,000 11,000 • Number of survey responses • Number of treatment and medical programs with services • Number of training sessions, workshops, presentations • Number of educational information and materials distributed • Percent reduction in reported babies with fetal alcohol syndrome FY 1998 Actual FY 1999 Actual • Number of school-based/school-linked health centers • Number of districts with medical homes FY 2000 Expected FY 2001 Expected NA 800 557 557 NA 600 11 12 15 18 12,000 12,000 13,000 13,000 NA NA 20 20 • Number of provider slots • Number of provider trainings Page 244 179 179 524,576 830,000 535,000 540,000 492,525 500,000 505,000 510,000 33 48 55 60 470 590 700 750 • Number of hospitals screening all 18 30 45 50 8 21 40 50 • Percent of newborn population screened 50 80 90 95 Goal 12 To increase the proportion of women between the ages of 15-44 years, of low economic status (150% of the Federal Poverty Level) who receive reproductive health and family planning services. Performance Measures • Number of women receiving family u 685 FY 1999 Actual • Number of children screened for hearing planning services • Percent of women at or below 150% of the FPL 685 FY 1998 Actual FY 2001 Expected 15 Goal 10 To increase direct primary care services to the under served through school-based/linked centers, school districts' medical home projects, provider slots pledged for medical home projects (a "medical home" is a medical office or facility which an individual identified as a source for "normal and usual medical care," such as a family physician), training to providers, and grants to facilitate community mobilization efforts. Performance Measures FY 2000 Expected u 4 Performance Measures • Number of children in the Health Start Program • Percent of children with recommended immunizations • Percent of children with identified medical home u classes • Percent of women receiving prenatal care in first trimester • Percent of LBW babies born to Health Start Women 185 185 60 58 58 60 11,290 13,980 13,980 14,900 12 12 14 14 FY 1999 Actual FY 2000 Expected FY 2001 Expected 8,032 49,083 49,083 49,083 3.0 17.9 17.9 17.9 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,200 1,100 1,700 2,000 93 93 94 94.5 90.5 91 92 92.5 Goal 14 To increase prenatal services to Health Start pregnant women and reduce the incidence of low birth weight (LBW) babies. • Number of women served prenatally • Percent of women with five or more visits • Average number of prenatal visits or FY 2001 Expected FY 1998 Actual Goal 13 To increase number of children in Health Start Program receiving age appropriate immunizations by two years of age, and to reduce the incidence of children affected by childhood diseases. Performance Measures FY 2000 Expected 3 FY 1999 Actual FY 2001 Expected 15 3 FY 1998 Actual newborns • Number of hospitals in registry system 15 0 Performance Measures • Number of persons trained 15 3 Goal 11 To assure that all children receive appropriate screening at schools, hospitals, and other opportunities, to identify hearing and vision deficits as early as possible, through education, training, tracking, technical assistance, and quality assurance monitoring. deficits • Number of children screened for vision deficits • Number of training workshops Goal 9 To increase the awareness of the risks associated with the use of alcohol, tobacco, and other drug use by pregnant women through education, training, and prevention projects at the local level; and provide resource information for women with chemical dependencies in a published directory and on the internet. Performance Measures u FY 1998 Actual u Goal 8 To increase the number of Healthy Mothers, Healthy Babies (HMHB) coalitions in state; strengthen and expand existing coalition membership; increase visibility and advocate for the health and safety of mothers, infants and children; reduce teenage pregnancy; increase health services for mothers and infants and the number of mothers that breast-feed; increase infant/child immunizations; reduce the use of alcohol, tobacco and other drug use by pregnant women and increase father/male involvement. Performance Measures u • Number of planning grants Goal 7 To reduce injury, death and disability among children and adolescents by providing training, consultation and technical assistance through the school injury surveillance programs. Department of Health Services FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 2,500 1,800 2,500 3,000 94 95 95 95 11 10 11 11 54.9 60 63 64 5 5 5 5 Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Performance Measures • Number of families in the program • Pre-neonatal information • Preventive information • Immunization information u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected • Number of persons referred to the HRP • Number of persons referred for other programs • Number of persons provided CHN services • Number of persons referred with current CHN services 3,000 3,500 2,000 2,000 2,500 2,700 2,700 2,800 3,000 Trainings • Number of Talking with Teens Trainings 2,100 2,400 2,600 3,000 u FY 1998 Actual FY 1999 Actual • Number of hand-held medical record FY 2000 Expected FY 2001 Expected 4,080 4,210 4,155 4,150 4,954 4,800 4,600 4,700 6,075 5,665 5,720 5,775 5,388 5,400 5,500 5,600 FY 1998 Actual FY 1999 Actual FY 2000 Expected • Number of CHD with Inter- FY 2001 Expected 93 94 96 96 3,068 3,150 3,200 3,250 12 12 tertiary care centers Goal 18 To promote abstinence as a healthy choice and a positive lifestyle through implementation of programs designed to change the culture about out-of-wedlock sexual activity and to develop and implement programs for school-age children, males and females, grades 4-12. Performance Measures • Number of students receiving abstinence information • Number of parents/adults receiving abstinence information • Number of contractors/subcontractors who increase knowledge and skills of abstinence education strategies • Percent of those surveyed who recall DHS abstinence media messages Health and Welfare FY 1998 Actual FY 1999 Actual Governmental Agreements • Number of CHDs with a plan for selfevaluation • Number of CHDs with completed needs assessments and implementation plans • Number of CHDs with representation from public and private groups • Number of collaborating agencies at state level u FY 2001 Expected 0 3,273 6,000 7,500 0 450 500 550 0 Baseline 20 30 0 Baseline 15 25 FY 2000 Expected FY 2001 Expected 3 3 3 3 19 15 10 10 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 0 2 2 0 1 1 1 1 13 70 100 125 11 11 13 15 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 15 15 15 15 3 10 15 15 14 15 15 15 7 12 15 15 8 9 9 10 Goal 22 To assist Early Childhood programs in Arizona in improving the quality of services they provide for children, and to support early childhood programs through a self study and training process. Performance Measures FY 2000 Expected FY 1999 Actual Goal 21 To improve the health of women and infants through increased awareness of County Prenatal Block Grant Programs and outcomes and through training to county health departments (CHD) and their advisory councils to improve their skills for the provision of services planned and provided. Performance Measures • Number of critically ill infants born in 11 piloted in communities • Health status indicators data collected and analyzed • Number of school nurses using the Children's Health Insurance Program (CHIP) software program • Number of school districts using only CHIP software for school nurses u FY 1998 Actual Goal 20 To monitor the status of child health in Arizona to determine if the system of care is appropriate and adequate; and to improve continuity of children's primary care services. Performance Measures 11 u • Number of Demystifying Adolescence 3,000 • Number of Level II/III hospitals with developmental care • Percent of at-risk infants with follow-ups Performance Measures 2,000 Goal 17 To increase number of critically ill infants who receive risk-appropriate neonatal inpatient care at Level II and III hospitals, and Newborn Inpatient Care Programs (NICP) enrolled infants at risk for developmental delay who receive follow-up clinic services. Performance Measures Goal 19 To promote adolescent health through communication and collaboration among agencies and groups that serve adolescents and promote development of age appropriate, comprehensive, culturally sensitive, integrated systems of services for adolescents and their families; and to improve health, behavioral health, educational and vocational outcomes for adolescents by emphasizing prevention, asset building, risk reduction, and early intervention. 3,000 Goal 16 To increase the number of high-risk infants/children that are identified and cared for in a statewide system that meets Community Health Nursing (CHN) guidelines through referrals from the High Risk Perinatal (HRP) Program, Arizona Early Intervention Program (AzEIP), and other programs; and provide appropriate care and follow-up. Performance Measures u u Goal 15 To educate Health Start families on the importance of good nutritional habits to improve the overall health of their children; to educate families on developmental assessments to promote the early identification of learning disabilities, physical handicaps or behavioral health needs; and to educate families on the benefits of preventive health care and the need for screening examinations such as hearing and vision. • Number of accredited centers Department of Health Services FY 1998 Actual 159 FY 1999 Actual 170 FY 2000 Expected FY 2001 Expected 175 180 Page 245 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Performance Measures • Number of people accessing resource center information • Number of advisory council meetings • Number of needs assessments conducted • Number of professionals trained u u Goal 23 To create and support an Emergency Medical Services for Children (EMSC) Resource Center and Advisory Council; to develop a plan and data collection tools to assess EMSC personnel, equipment, facilities, training needs and resources; and to conduct an assessment of training needs to assist in developing a training plan for various EMSC providers. FY 1998 Actual FY 1999 Actual Performance Measures • Number of educational opportunities • Number of participants on Arizona FY 2000 Expected FY 2001 Expected 0 50 100 100 3 3 4 4 0 2 2 2 0 50 75 100 • Number of community visits conducted • Number of discoveries and cease and desist orders issued • Number of reports distributed • Number of licensed midwives - new FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 2 4 8 12 0 1 1 2 0 5 8 11 42 42 43 44 Goal 25 To increase the number of education programs with contact hours for licensed midwives. Performance Measures • Number of chart reviews implemented • Number of workshops planned and FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 4 8 10 12 0 4 5 6 implemented u Goal 26 To operate accessible statewide computerized hotlines that provide information on medical and human services resources and the number of pregnant women and families served by the hotline; and to reduce barriers and facilitate entry into health care system through collaboration with agencies and organizations. Performance Measures • Number of clients • Number of follow-up clients • Percent of follow-up clients who received FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 7,636 8,500 9,000 9,500 800 1,275 1,800 2,357 75 80 85 90 • Number of Phoenix education sessions • Number of Tucson education sessions FY 1998 Actual FY 1999 Actual FY 2000 Expected 6 6 6 NA 154 162 170 To develop a model system of care for children with special health care needs that will support family-focused, comprehensive, timely and responsive, culturally competent, home and community-based services that are directed toward enhancing family and community strengths. Subprogram Description: The responsibilities are best carried out through direct service programs such as Children's Rehabilitative Services (CRS) or by infrastructure building through community development for Children with Special Health Care Needs (CSHCN). CRS provides services to children who need multi-specialist/interdisciplinary medical care. That service is provided in a cost effective, managed care setting. Community development operationalizes through assessment, service coordination, planning, technical assistance, and pilot programming. The goal is for all children with special needs to have an across agency family service plan based on need, not resources. ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 14,176.3 0.0 903.7 14,452.4 0.0 0.0 14,013.5 0.0 0.0 Federal Funds 16,436.6 19,335.5 19,335.5 Program Total 31,516.6 33,787.9 33,349.0 FTE Positions 25.0 26.0 26.0 Subprogram Goals and Performance Measures: Goal 1 To develop a process for Universal Application to programs. Performance Measures • Number of programs using Universal FY 1998 Actual 0 FY 1999 Actual FY 2000 Expected 0 FY 2001 Expected 10 15 Application FY 2001 Expected 6 6 6 6 6 6 6 6 u Goal 2 To maintain a coordinated approach to child find and service delivery, and the number of families served through an Individualized Family Service Plan (IFSP) will increase by 15% for all seven state agencies serving children with special health care needs. Performance Measures • Number of agencies using IFSP Page 246 FY 2001 Expected SUBPROGRAM SUMMARY HSA.7.4 CHILDREN WITH SPECIAL HEALTHCARE NEEDS Contact: Susan Burke, Office Chief Phone: (602) 542-1860 A.R.S. 36-132 u Goal 27 To provide education and training opportunities for social workers providing services to high-risk pregnant women and families of children receiving services through the Newborn Intensive Care Program and the community. Performance Measures FY 2000 Expected 6 Funding and FTE Amounts: information, services, and care u FY 1999 Actual Subprogram Mission: applicants and renewals u FY 1998 Actual Perinatal Trust (APT) site reviews, conferences, and social work day at Legislature Goal 24 To regulate and license midwives attending home births. Performance Measures Goal 28 Advocate for the provision of psycho-social services for consumers of health care. Department of Health Services FY 1998 Actual 3 FY 1999 Actual FY 2000 Expected 5 7 FY 2001 Expected 7 Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Number of families with IFSP u • Number of communities assessed • Number of "Communities Can" teams • Number of teams with action plans 440 440 HSA.7.5 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 8 8 9 9 7 7 8 9 7 7 8 9 • Number of AHCCCS members • Number of non-AHCCCS members • Percent of members enrolled in SSI • Percent of members eligible for AHCCCS • SSI and Categorical FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 11,788 12,100 12,300 12,300 3,521 4,100 4,200 4,200 46 48 50 50 76 77 77 77 11,650 12,000 12,000 12,000 Goal 5 To assess and assure quality of inpatient medical care by monitoring and analyzing program services. Performance Measures • Number of inpatient admissions • Number of potential quality issues • Number of required actions per quality FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,135 1,200 1,320 1,320 80 75 70 70 45 45 35 35 issues u • Amount of contract • Total provider cost • Percent of provider cost covered • AHCCCS allowable • Percent of AHCCCS allowable covered u FY 1998 Actual FY 1999 Actual Subprogram Mission: To provide the leadership to promote the optimal nutrition status and well-being of Arizonans. This subprogram directs the continued promotion, planning, implementation, assurance and evaluation of nutrition programs and services. The subprogram collaborates with the public and private sectors and coordinates community education activities on nutritionrelated risk factors for general and high-risk population groups. It responds to inquiries and referrals from the public and community resources. Nutrition services are made available through contractual agreements. The subprogram serves as the community branch for the state and as the state agency for several federal nutrition programs and surveillance systems. FY 2001 Expected 29,990 29,990 33,500 33,500 34,100 35,100 36,100 37,100 88 85.4 92.8 90.3 27,000 27,000 30,150 30,150 111 111 111 111 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 795.7 0.0 59,452.8 0.0 853.1 0.0 823.6 0.0 862.7 0.0 823.6 0.0 Program Total 60,248.5 1,676.7 1,686.3 FTE Positions 10.0 11.5 11.5 Goal 1 To provide consultation and technical assistance services; train agency staff, providers, clients, parents, volunteers, and students in nutrition, food service management and health-related topics; and to provide field experience to students completing Masters in Public Health Nutrition, Advanced Pre-professional Practice Programs (AP4), or other formal training in community nutrition. Performance Measures • Percent of families satisfied with services FY 1998 Actual 95 FY 1999 Actual 95 FY 2000 Expected • Number of consultations/technical assistance provided • Training services distributed FY 2001 Expected 96 96 Goal 8 To assess and assure quality of inpatient medical care by monitoring and analyzing program services for Title XIX. Performance Measures • Number of inpatient admissions • Number of potential quality issues • Number of required actions per quality issues FY 1998 Actual FY 1999 Actual ($ Thousands) Funding and FTE Amounts: u FY 2000 Expected Goal 7 To provide family-centered services to all CSHCN programs to assure increased family participation and improved satisfaction of care. Performance Measures u NUTRITION SERVICES Contact: Margaret Tate, Office Chief Phone: (602) 542-1886 A.R.S. 36-132 Subprogram Goals and Performance Measures: Goal 6 To assure appropriate use of state and federal funds through financial analysis of CRS contracts. Performance Measures SUBPROGRAM SUMMARY Subprogram Description: Goal 4 To maximize benefits for CRS members and applicants by enrolling them in other government programs, such as Social Security Income (SSI), and increasing Title XIX funding for the government. Performance Measures u 400 Goal 3 To provide family-centered services to assure increased family participation and improved satisfaction of care. Performance Measures u 394 FY 2000 Expected FY 2001 Expected 863 924 1,016 1,016 61 58 54 54 34 35 27 27 • Number of students trained u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 530 530 530 530 2,000 2,000 2,500 2,500 20 20 20 20 Goal 2 To ensure child care programs, child care centers for children with special health care needs (CSHCN) and aging service programs comply with nutrition standards through annual assessment site visits; and comply with meal pattern requirements in meals/snacks served by licensed child care centers to meet Dietary Guidelines for American standards. Performance Measures • Number of visits to child care programs • Number of visits to aging programs • Percent of aging programs that meet FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 200 200 250 250 25 25 25 25 85 85 90 90 standards Health and Welfare Department of Health Services Page 247 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Number of center menus reviewed • Percent of menus that meet guidelines u 250 300 320 350 85 85 90 90 Goal 3 To implement a quality assurance (QA) program for nutrition services provided by Children's Rehabilitative Services (CRS), and Arizona Perinatal Trust Hospitals. Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected u Goal 9 To increase the average number of people served from 96,000 to 124,000 per month in the WIC Program. Performance Measures FY 2001 Expected • Percent of CRS nutrition services 85 68 90 90 • Percent of perinatal nutrition services 40 40 40 45 • Average number of people per month • Food benefits distributed (in thousands) u meeting guidelines Performance Measures Goal 4 To participate in collaborative nutrition education projects with state, local, professional associations or voluntary agencies; to plan, coordinate and implement Arizona Nutrition Network activities; and to conduct Arizona Grown/5 a Day for Better Health campaign in collaboration with the Arizona Department of Agriculture. Performance Measures • Number of collaborative projects implemented • Number of AZ/Grown 5 a Day media impressions • Number of network core partners • Number of nutrition education bulletins for food stamp recipients • Number of network social marketing campaigns u FY 1998 Actual FY 1999 Actual FY 2000 Expected • Percent of infants breastfed at birth u 8 8 8 8 5,000 5,000 5,000 5,000 12 16 18 22 48,000 64,000 96,000 96,000 1 1 1 1 Goal 5 To increase to 30% the adult population that eat five or more servings of fruits and vegetables. Performance Measures • Percent of adult population meeting FY 1998 Actual 25.3 FY 1999 Actual 26.0 FY 2000 Expected FY 2001 Expected 26.5 27.0 nutrition standards u • Number of QA plans u FY 1998 Actual FY 1999 Actual 8 FY 2000 Expected 8 FY 2001 Expected 8 8 Goal 7 To increase the number of nutrition education and intervention services. Performance Measures • Number of clients served/intervention FY 1998 Actual NA FY 1999 Actual 13,047 FY 2000 Expected FY 2001 Expected 20,000 20,000 services u Goal 8 To develop and implement Community Nutrition Education Plans in rural counties targeting 1st through 3rd graders in elementary schools with an enrollment of 50% or more Food Stamp eligible children. Performance Measures • Number of rural counties with nutrition education plans • Schools Page 248 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 116,833 122,298 123,000 123,500 68,194 69,134 70,517 71,927 FY 1998 Actual 60 FY 1999 Actual FY 2000 Expected 62 FY 2001 Expected 64 70 FY 1998 Actual 563 FY 1999 Actual 570 FY 2000 Expected FY 2001 Expected 575 575 Goal 12 To maintain or increase the average number of participants per month in the Commodity Supplemental Food Program. Performance Measures • Average number of people per month • Food benefits distributed FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 24,980 17,952 20,384 20,384 299,166 215,426 244,608 244,608 SUBPROGRAM SUMMARY HSA.7.6 PREVENTION AND HEALTH PROMOTION Contact: Merrill Krenitz, Office Chief Phone: (602) 542-7220 A.R.S. 36-132 Subprogram Mission: Goal 6 To develop and implement quality assurance plans in Women, Infant, and Children (WIC) clinics for data quality on nutrition status variables. Performance Measures • Number of vendors trained u FY 2000 Expected Goal 11 To provide training and review of educational materials to all vendors to ensure program compliance. Performance Measures FY 2001 Expected FY 1999 Actual Goal 10 To increase the initiation of breastfeeding within the Arizona WIC program to meet the Healthy People 2000 goal of 75% at birth. meeting guidelines u FY 1998 Actual To positively affect the health of Arizonans and their communities through the application of public health principles and the provision of programs, services, information, and technical assistance. Subprogram Description: The office provides a broad range of public health services (e.g., community development, lay and professional education, social marketing, epidemiology, and some direct services) in areas related to chronic disease and injury. For the past few years, the emphasis has been on diabetes, breast and cervical cancer, asthma, unintentional and intentional injury among children, and domestic violence. More recently the office has added osteoporosis, rape prevention, adolescent suicide, and general attention to older adult health. FY 2001 Expected 12 12 12 12 NA 90 90 90 Department of Health Services Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 198.1 0.0 665.4 0.0 247.1 0.0 227.6 0.0 252.1 0.0 227.6 0.0 Program Total 863.5 474.7 479.7 FTE Positions 7.0 8.5 8.5 Subprogram Goals and Performance Measures: u Goal 1 To reduce the incidence of avoidable morbidity and mortality through effective communication about healthy lifestyle choices. FY 1998 Actual Performance Measures • Number of trainers trained on appropriate physical activity and diet related to osteoporosis • Train the lay public on appropriate physical activity and diet related to osteoporosis u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 100 200 12 12 12 12 Goal 2 To reduce the incidence of secondary disease and disability in people with chronic disease through effective communication about risk behavior. FY 1999 Actual FY 1998 Actual Performance Measures • Number of health professionals trained NA 100 FY 2000 Expected FY 2001 Expected 200 225 on accepted standards of care for people with diabetes u Goal 3 To improve the delivery of comprehensive health services through infrastructure building, promoting the use of accepted standards of care, and evaluation of programs and services. FY 1999 Actual FY 1998 Actual Performance Measures • Percent of women rescreened, diagnosed TBD FY 2000 Expected TBD FY 2001 Expected 90 90 with breast cancer at an early stage (0-1) u Goal 4 To improve the knowledge and skills of community leaders in relation to the creation of healthy and safe communities. FY 1998 Actual Performance Measures • Number of local community-based organizations that plan, design, implement, and evaluate programs and services related to violence against women • Number of reports to the Arizona Arthritis Coalition for use in planning and evaluation • Number of local community-based agencies or organizations that plan, design, implement, expand, and evaluate injury prevention programs including forming or sustaining coalitions • Distribution of information and resources for injury prevention (e.g. Educational materials, bicycle helmets, child passenger safety seats) u Health and Welfare u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 12 12 14 14 NA 1 2 2 11 12 14 16 10,655 18,655 19,700 20,700 u u Department of Health Services Page 249 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY SUMMARY COUNCIL FOR THE HEARING IMPAIRED DFA Sherri L. Collins, Director Contact: Sherri L. Collins, Director (602) 542-3336 Key Performance Measures u To improve the quality of life for deaf and hard-of-hearing Arizonans by making available relevant services, systems and information to the general public, government agencies, professionals, and to people who are deaf and hard of hearing. Agency Description: •Direct telephone access exchange FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 328.7 368.5 373.4 5,606.6 5,731.9 Capital Funds 0.0 0.0 0.0 Agency Total 5,392.6 5,975.1 6,105.3 DEVICE FOR THE DEAF) FY 1999 NA FY 2000 FY 2001 20 50 80 NA Baseline 60 60 Key Performance Measures •Requests for interpreters •Interpreters certified for legal services DFA.1 FY 1998 FY 1999 FY 2000 FY 2001 32,000 38,000 40,000 52,000 35 35 35 35 PROGRAM SUMMARY Contact: Sherri L. Collins, Director Phone: (602) 542-3336 A.R.S. 36-1941 to 36-1947 Program Mission: To assist agency administrators and political subdivision directors, to improve the quality of services available for deaf and hard-ofhearing people; and to educate the deaf and hard-of-hearing community on how best to access services. 0.0 5,932.6 0.0 42.5 0.0 6,062.8 0.0 42.5 5,392.6 5,975.1 6,105.3 Funding and FTE Amounts: 0.0 0.0 Agency Total 5,392.6 5,975.1 6,105.3 FTE Positions 9.0 9.0 9.0 Agency Goals and Key Performance Measures: Goal 1 To increase the number of qualified interpreters for individuals who are deaf. Page 250 FY 1998 246.6 5,063.9 0.0 82.1 FY 2001 Estimate 0.0 •Number of qualified interpreters 75 The agency director and two administrative assistants make numerous presentations to public organizations, agencies and private businesses on the needs of the deaf and hard-of-hearing community. These individuals coordinate consumer workshops, seminars, and interpreters for the deaf training programs. Support staff respond to hundreds of inquiries regarding technology, laws, and availability of services. FY 2000 Estimate Capital Funds Key Performance Measures 60 Program Description: ($ Thousands) FY 1999 Actual u 50 FY 2001 COUNCIL ACTIVITIES 5,063.9 Funding and FTE Summary: 0 FY 2000 Goal 4 To increase the number of certified legal services interpreters to meet the needs of deaf people for communication access in business, work, and services. ($ Thousands) Agency Summary: Operating Funds Subtotal sites statewide •Percent of customers satisfied with training u FY 1999 Goal 3 To establish a training program for personnel at TTY exchange sites, 9-1-1 trainers, businesses, and governmental agencies throughout Arizona including educational programs. Key Performance Measures Governed by a 19-member board, this agency has nine staff members who conduct consumer workshops, public speaking presentations and attend public information fairs to distribute information on hearing loss and its prevention. Staff members host and produce a weekly half-hour, nation wide television program for the deaf and hard-of-hearing. The Council consults with state, county, city and federal agencies identifying appropriate approaches to ensure quality programs and services for deaf and hard-of-hearing consumers. Through a special appropriated fund, the agency administers a telecommunications relay service for deaf, speechimpaired and deaf-blind persons. It also distributes telecommunication devices for the deaf to residents of Arizona. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1998 •Percent of equipment recovered Agency Mission: Ø COUNCIL ACTIVITIES Ø TDD (TELECOMMUNICATION Goal 2 To improve tracking of TTY (Telecommunications Device for the Deaf) equipment distributed to all deaf, hard of hearing, speech impaired, and deaf blind persons in Arizona. FY 1998 100 FY 1999 110 FY 2000 115 FY 2001 ($ Thousands) FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 246.6 0.0 0.0 0.0 326.0 0.0 0.0 330.9 0.0 Federal Funds 82.1 42.5 42.5 Program Total 328.7 368.5 373.4 FTE Positions 5.0 5.0 5.0 Program Goals and Performance Measures: 125 u Goal 1 Council for the Hearing Impaired To expand the public's knowledge of current laws Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Percent of daily service availability regarding the deaf and hard-of-hearing. Performance Measures •Mailing base u Goal 2 FY 2000 Expected FY 2001 Expected 4,000 4,500 3,500 technology •Viewers for sign-out TV program •Internet Home Page visitors FY 1998 Actual FY 1999 Actual u Goal 2 FY 2000 Expected FY 2001 Expected 4,000 4,200 4,400 5,000 10,000 12,000 15,000 20,000 4,000 4,200 4,500 5,000 Goal 3 Goal 4 •Requests for interpreters •Interpreters certified FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 32,000 38,000 40,000 52,000 35 35 35 35 FY 1998 Actual 100 35 FY 2000 Expected FY 2001 Expected 40 50 FY 1999 Actual 0 50 FY 2000 Expected FY 2001 Expected 60 70 To establish a statewide training program for personnel at TTY exchange sites, 9-1-1 trainers and Arizona businesses, governmental agencies staff and educational programs on how to use and respond to TTY calls. FY 1998 Actual Performance Measures •Percent of customers satisfied with training u DFA.2 100 To improve tracking of TTY equipment distributed to all deaf, hard-of-hearing, speech impaired and deaf-blind individuals in Arizona. •Percent of equipment recovered u FY 1999 Actual 30 Performance Measures To increase the number of certified legal services interpreters to meet the needs of deaf people for communication access in business, work and services. Performance Measures FY 1998 Actual Performance Measures u 100 To ensure Relay users a quick response time. •Operators available at peak times To expand the public's understanding of the services required and technology available to assist in communicating with the hearing impaired. •Newsletters on new services and Goal 3 FY 1999 Actual 3,200 Performance Measures u FY 1998 Actual 100 u u FY 1999 Actual NA Baseline u u FY 2000 Expected 60 FY 2001 Expected 60 u PROGRAM SUMMARY TDD (TELECOMMUNICATION DEVICE FOR THE DEAF) Contact: Sherri Collins, Director Phone: (602) 542-3336 A.R.S. 36-1947 Program Mission: To provide telecommunications access for the deaf, deaf-blind, speech impaired, and hard of hearing TDD/TTY users in Arizona. Program Description: In addition to providing TTYs (a telecommunication device to assist the deaf) on a loaner basis to state residents who are deaf, speech impaired, hard-of-hearing, and deaf-blind, the Agency, through a contract with an interstate telephone company (currently Sprint) provides telephone relay services 24 hours a day. This relay service provides a link between TTY users and all other telephone users. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 0.0 5,063.9 0.0 FY 2001 Estimate 0.0 5,606.6 0.0 0.0 5,731.9 0.0 Federal Funds 0.0 0.0 0.0 Program Total 5,063.9 5,606.6 5,731.9 FTE Positions 4.0 4.0 4.0 Program Goals and Performance Measures: u Goal 1 To provide uninterrupted, 24-hour, 7 days a week telephone relay services as required by Federal FCC rules. Performance Measures Health and Welfare FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected Council for the Hearing Impaired Page 251 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY COMMISSION OF INDIAN AFFAIRS IAA Ron S. Lee, Executive Director Contact: N. Levi Esquerra, Business Development Representative (602) 542-3123 A.R.S. 41-541 to 543 •Number of workshops to train tribal economic development staff on available state programs and services •Number of presentations to tribes on the benefits of technology to increase effective methods of self-government •Number of presentations and training sessions at educational institutions to educate students on tribal economic development, entrepreneurship and leadership •Number of requests for information directed to or from the private sector To build partnerships to enhance tribal-state relations and economic prosperity for the 21 Indian Tribes/Nations in Arizona. Agency/Program Description: The Commission of Indian Affairs gathers data and facilitates the exchange of information needed by tribal, state and federal agencies; assists the state in its responsibilities to Indians and tribes by making recommendations to the Governor and the Legislature; works for greater understanding and improved relationships between Indians and non-Indians by creating an awareness of legal, social, and economic needs of Indians in this state; promotes increased participation by Indians in local and state affairs; and assists tribal governments in developing increasingly effective methods of self-government. FY 1999 Actual FY 2000 Estimate u u u u FY 2000 Expected FY 2001 Expected NA NA 2 2 NA NA 2 2 NA NA 4 4 NA NA 12 15 u FY 2001 Estimate 158.9 0.0 0.0 233.6 0.0 0.0 237.4 0.0 0.0 0.0 0.0 0.0 158.9 233.6 237.4 Capital Funds 0.0 0.0 0.0 Agency Total 158.9 233.6 237.4 FTE Positions 3.0 4.0 4.0 Operating Funds Subtotal u FY 1999 Actual ($ Thousands) Funding and FTE Summary: Federal Funds FY 1998 Actual Performance Measures Agency/Program Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds Goal 2 To develop linkages to improve economic opportunities for Arizona Indian Tribes/Nations. Agency/Program Goals and Performance Measures: u Goal 1 To enhance communication among and between Arizona Indian Tribes/Nations and State government. Performance Measures •Publish and disseminate a quarterly newsletter •Publish and disseminate a tribal resource directory •Tribal representation at the Arizona Indian Town Hall (21 tribes total) •Ex-officio state agency representation at the Arizona Indian Town Hall (8 ex-officio total) •Post Indian Town Hall/Legislative Process Workshops •Presentations and training sessions at educational institutions to educate students on Native culture, tribal governments and tribal-state relations •Number of requests for information directed to a tribal or state government entity Page 252 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 4 4 4 4 1 NA 1 1 12 15 18 20 3 4 6 8 NA NA 5 5 NA NA 4 4 NA NA 2,500 3,000 Commission of Indian Affairs Health and Welfare 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY Goal 3 To ensure the safety of residents and staff. ARIZONA PIONEERS' HOME FY 1998 Actual Performance Measures PIA Jeanine Dike, Superintendent Contact: Carl Johnson, Deputy Superintendent (520) 445-2181 A.R.S. 41-921 •Building renewal funding of life safety u u u u FY 2000 Expected FY 2001 Expected 200.0 40.0 0 1,213.5 10 10 10 10 projects (in thousands of dollars) •Percent of sunset audit recommendations completed each year Agency/Program Mission: FY 1999 Actual u u To provide a home and long-term health care for long-time Arizona residents and disabled miners. Agency/Program Description: The Arizona Pioneers' Home, which was opened for residents in 1911, presently is the home for 150 Arizona pioneers and disabled miners. The employees provide direct nursing care and support to the residents and strive to meet state and federal nursing home standards. The home is inspected each year by the Arizona Department of Health Services Nursing Home Surveyors. ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 4,246.5 549.7 0.0 0.0 4,145.3 2,214.7 0.0 0.0 2,715.0 2,214.7 0.0 0.0 4,796.2 6,360.0 4,929.7 Capital Funds 0.0 0.0 0.0 Agency Total 4,796.2 6,360.0 4,929.7 FTE Positions 107.4 117.4 117.4 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 To provide resident care that meets the highest standards and state requirements set for long-term care facilities. Performance Measures •Average census •Citations from inspections •Monthly cost per resident (in dollars) u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 150 150 NA 0 0 150 0 NA 2,400 2,249 2,459 Goal 2 To maintain the historic site and grounds while providing acceptable levels of care. Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected •Building renewal projects completed •Percent of residents rating facilities as good NA 2 2 2 NA 98 98 98 •Cost of maintenance per square foot (in NA 3 3 3 or better dollars) Health and Welfare Arizona Pioneers' Home Page 253 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY ARIZONA RANGERS PENSION RPA Governor Hull, Governor Contact: Aimee Petrosky, OSPB Budget Analyst (602) 542-5381 A.R.S. 41-951 Agency/Program Mission: To provide compensation for time spent as an Arizona Ranger. Agency/Program Description: The Arizona Rangers' Pension provides monthly benefits for retired rangers and their surviving spouses. ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2001 Estimate 11.1 0.0 0.0 11.3 0.0 0.0 11.6 0.0 0.0 0.0 0.0 0.0 11.1 11.3 11.6 Federal Funds Operating Funds Subtotal FY 2000 Estimate Capital Funds 0.0 0.0 0.0 Agency Total 11.1 11.3 11.6 FTE Positions 0.0 0.0 0.0 Agency/Program Goals and Performance Measures: u Goal 1 To provide a monthly stipend to the one remaining Arizona Ranger's widow. FY 1998 Actual Performance Measures •Stipend (in dollars) •Widows u Page 254 u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 10,800 11,100 11,300 11,600 1 1 1 1 u u Arizona Rangers Pension Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures ARIZONA DEPARTMENT OF VETERANS' SERVICES •General fund appropriation per VSA Patrick F. Chorpenning, Director Contact: Frederick E. Ferguson, Veterans Service Division Administrator (602) 255-4183 The Arizona Department of Veterans' Services (ADVS) assists veterans, their dependents, and/or survivors in developing and filing claims for Federal entitlements in areas of disability, pension, insurance, burial, etc. through the U.S. Department of Veterans Affairs. The ADVS also provides fiduciary services to incapacitated veterans, surviving spouses, or minor children. In addition, the ADVS operates the Arizona State Veteran Home, a 200-bed skilled nursing facility, to provide long-term care services to veterans and their spouses. The ADVS is designated as the "State Approving Agency," and is responsible for approving and supervising all institutions and establishments in Arizona that offer education and training to veterans. The agency is establishing a state veterans' cemetery adjacent to Ft. Huachuca in southern Arizona targeted to open by March 2002. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate Ø Ø VETERANS CONSERVATORSHIP 532.9 635.8 646.2 868.7 803.9 821.8 Ø VETERANS SERVICES Ø STATE VETERAN HOME 718.8 882.5 839.4 9,323.0 10,303.2 9,816.4 Capital Funds 0.0 0.0 0.0 Agency Total 11,443.4 12,625.4 12,123.8 ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 1,589.0 9,701.2 0.0 153.2 1,700.5 10,704.9 0.0 220.0 1,648.2 10,250.6 0.0 225.0 11,443.4 12,625.4 12,123.8 Capital Funds 0.0 0.0 0.0 Agency Total 11,443.4 12,625.4 12,123.8 FTE Positions 290.0 297.0 297.0 Operating Funds Subtotal Agency Goals and Key Performance Measures: u Goal 1 To ensure the availability of appropriated funds to benefit veterans. Health and Welfare 2.16 3.61 FY 2000 FY 2001 4.00 4.50 Goal 2 To achieve the highest level of customer satisfaction in regard to services being offered and how those services are delivered. delivery of services as "very good" or "excellent" •Percent of customers rating the array of services ADVS offers as "very good" or "excellent" u Key Performance Measures •Number of veterans groups with which ADVS participates in organized activities and events •Percent increase in participants of ADVS-sponsored activities and events u FY 1998 FY 1999 FY 2000 FY 2001 NA NA Baseline 65% NA NA Baseline 60 Goal 3 To establish alliances with veterans groups and organizations that build unity, credibility and trust among veterans and the community. FY 1998 FY 1999 FY 2000 FY 2001 48 54 70 85 25 50 75 100 Goal 4 To recruit, develop and retain a capable and responsible staff dedicated to excellent customer service. Key Performance Measures ($ Thousands) Agency Summary: ADMINISTRATION u •Percent of customers rating the To deliver a series of seamless services to eligible veterans and their families and unify the veteran community by building alliances to enhance financial resources available to the community. Agency Description: FY 1999 capita (in dollars) Key Performance Measures Agency Mission: FY 1998 •Percent of turnover in all positions •Percent of employees having or achieving intermediate or advanced job-related certifications •Percent increase in the average number of training hours attended per employee VSA.1 FY 1998 FY 1999 56 62.6 FY 2000 FY 2001 50 45 NA NA Baseline 30 NA NA Baseline 5 PROGRAM SUMMARY ADMINISTRATION Contact: Paul Fictum, Chief Financial Officer Phone: (602) 248-1567 A.R.S. 41-601 et. seq. Program Mission: To provide operational and financial support services in addition to leadership and direction to ensure that the Arizona Department of Veterans' Services operates in an efficient and effective manner. To assist, supervise, and monitor educational institutions by providing timely program approvals and technical assistance so that veterans can obtain their educational benefits and goals. Program Description: The Director’s office oversees the Administration program which includes the Arizona Department of Veterans’Services’financial services, information technology, human resources, educational services, strategic planning, executive communications, media contacts, special events, special projects, and fund raising. The Financial Services Division is responsible for managing accounting services; administering purchasing and procurement activities; preparing and monitoring the Department’s appropriated budget; Arizona Department of Veterans' Services Page 255 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS and managing other financial activities and services within the Arizona Department of Veterans’Services. The veterans’cemetery project in southern Arizona will also be coordinated through the Administration program until a project coordinator is hired. In addition, the Department has a contract with the U.S. Department of Veterans Affairs to provide educational program approvals administered by the ADVS Office of Veterans Education. FY 1999 Actual General Funds •Average number of quarterly activities or events in which cross-divisional information is communicated to nonmanagerial staff •Average number of monthly activities or events in which an aspect of ADVS's strategic plan is communicated to personnel or to the community as a whole ($ Thousands) Funding and FTE Amounts: Other Appropriated Funds Other Non Appropriated Funds Performance Measures FY 2000 Estimate u FY 2001 Estimate 379.7 415.8 421.2 0.0 0.0 0.0 0.0 0.0 0.0 Federal Funds 153.2 220.0 225.0 Program Total 532.9 635.8 646.2 FTE Positions 10.0 10.2 10.2 Program Goals and Performance Measures: u Goal 1 •Percent of employees rating agency communication as "good" to "excellent" •Percent increase in the average number of staff participating in ADVS sponsored events Goal 2 FY 1998 Actual FY 1999 Actual FY 2000 Expected NA NA Baseline 80 NA NA Baseline +10 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected •Percent of reports circulated to managers NA NA 80 85 •Percent increase in the average number of NA NA Baseline +10 NA NA Baseline 80 within 7 business days of month end ad hoc reports distributed each quarter •Percent of employees rating ADVS' written communication as "very good" or "excellent" Goal 3 •Percent of work units with relevant written procedures in place Number of written procedures approved • for implementation by relevant supervisors and managers •Percent of policies and procedures reviewed annually for accuracy and clarity Goal 4 •Percent of work units funded by the program receiving services (activity based costing) •Percent of ADVS work sections operating within allocated budget Goal 5 Page 256 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2000 Expected FY 2001 Expected NA NA 2 3 NA NA Baseline 4 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 24 27 32 NA 8 7.4 20 NA Baseline 30 NA To assist, supervise, and monitor all Arizona educational institutions by providing quality and timely program approvals and technical assistance so that veterans can obtain their educational goals by using their Montgomery G.I. Bill benefits. Performance Measures •Percent of program approvals accepted by VA •Percent of supervision visits completed within established time frames •Percent of approved actions completed within established VA time frames •Percent of technical assistance completed within established time frame •Achieve a "Satisfactory" (the highest possible rating) on the State Approving Agency self-evaluation and from the Joint Peer Review Group Achieve a 4.2 out of 5.0 satisfaction rating • on institution surveys FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 99 99 99 99 88 92 95 100 100 99 99 99 100 100 100 100 Yes Yes Yes Yes 4.6 4.2 4.2 4.2 PROGRAM SUMMARY VETERANS CONSERVATORSHIP FY 2001 Expected Contact: Gary Noviello, State Veterans' Fiduciary Phone: (602) 248-1554 A.R.S. 14-3203, 14-3301 and 41-605 et. seq. NA NA 80 100 NA NA Baseline 75 Program Mission: NA NA 80 To protect incapacitated veterans from exploitation and improve their quality of life. 70 Program Description: To restructure/re-engineer the Arizona Department of Veterans Service (ADVS). Performance Measures u Goal 7 VSA.2 To communicate business practices by distributing clearly written, concise procedures. Performance Measures u program hours attended by staff •Average number of training hours attended by each staff member annually •Percent of employees whose skill/performance levels improved as a result of professional development activity FY 2001 Expected To provide operational and financial support through timely and effective reports and recommendations. Performance Measures u •Average number of in-service training u FY 1999 Actual To increase employee training/professional development. Performance Measures To build teamwork through enhanced employee activity and agency communication. Performance Measures u Goal 6 FY 1998 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected NA NA Baseline NA NA 85 FY 2001 Expected 100 95 The Fiduciary Division manages a program that serves as guardian, conservator, or representative payee for incompetent veterans, surviving spouses, and their dependent children. The program is funded by fees charged to clients for serving as their guardian or conservator. Monthly revenues are deposited with the State Treasurer into a conservator fund, which is returned annually to the agency through the budget appropriation process. To clearly communicate the agency's mission and the purpose of its divisions and programs. Arizona Department of Veterans' Services Health and Welfare 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 490.5 378.2 0.0 402.2 401.7 0.0 387.6 434.2 0.0 Federal Funds 0.0 0.0 0.0 Program Total 868.7 803.9 821.8 FTE Positions 20.0 20.0 20.0 Goal 1 •Percent of annual reports of guardian and estate management plans submitted by the due date •Percent of annual reports of guardian and estate management plans approved on first submission u Goal 2 FY 1999 Actual To maximize our clients’quality of life through the delivery of a wide array of professional services. Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 75 90 NA NA 80 90 •Percent of customers rating divisions' Goal 3 FY 1998 Actual FY 1999 Actual NA FY 2000 Expected •Reduce the certified private fiduciary to client ratio Reduce the social worker to client ratio • u Goal 4 NA Baseline 85 •Percent of annual accountings submitted by the due dates •Percent of annual accountings approved on first submission 839.4 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 718.8 882.5 839.4 FTE Positions 19.0 19.0 19.0 To increase the education and training of VSD staff and ensure a more pro-active appellate service. Performance Measures FY 1998 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 1:75 1:40 1:35 N/A 1:65 1:50 1:45 process •Percent test scores (evaluating general knowledge of veterans' benefits, rules and caselaw) u Goal 2 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 2 3 4 NA NA 70 75 FY 1999 Actual 64 105 FY 2000 Expected FY 2001 Expected 120 130 special events and public service announcements u Goal 3 To acquire communications technology and other necessary equipment. NA NA 75 90 Performance Measures NA NA 80 90 •Percent of staff connected to the ADVS FY 1998 Actual FY 1999 Actual NA NA FY 2000 Expected 10 FY 2001 Expected 50 network Goal 4 PROGRAM SUMMARY To increase the availability and accessibility of veterans' benefit counseling services. Performance Measures FY 1998 Actual •Number of claims filed by Veterans Contact: Fredrick E. Ferguson, Administrator Phone: (602) 255-4183 A.R.S. 41-603 et. seq. FY 2000 Expected 1 FY 1998 Actual •Increase VSD employee participation in FY 2001 Expected VETERANS SERVICES FY 1999 Actual To improve public awareness of the agency and veterans’sacrifices. Performance Measures u VSA.3 Goal 1 •Number of staff cross trained in appeals To capture all client assets, maximize client monetary benefits, invest and expend client funds prudently, and to accurately report such financial activity to the courts in a timely manner. Performance Measures 882.5 0.0 0.0 FY 2001 Expected To obtain and maintain unrestricted certification from the Arizona Supreme Court. Performance Measures FY 2001 Estimate 718.8 0.0 0.0 u responsiveness as "good" to "excellent" u General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate Program Goals and Performance Measures: To improve communication within ADVS, within the division, and with outside interested parties. Performance Measures ($ Thousands) Funding and FTE Amounts: Program Goals and Performance Measures: u assistance to veterans, their dependents and survivors in matters pertaining to federal and state benefits earned by honorable service in the armed forces of the United States. There are offices located in Flagstaff, Lake Havasu City, Phoenix, Prescott, Sierra Vista, Tucson and Yuma. VBCs travel to all 15 counties, developing and filing claims for federal and state benefits in areas of disability, pension, insurance, burial, education, home loan, social security and other social services. The Division also coordinates state patriotic events and participates in community outreach efforts to heighten the awareness of veterans benefit issues. FY 1999 Actual 8,651 8,060 FY 2000 Expected FY 2001 Expected 8,700 8,800 Benefits Counselors VSA.4 Program Mission: To assist all veterans, their dependents and survivors in obtaining their entitled benefits; and to improve the public’s perception of all veterans. PROGRAM SUMMARY STATE VETERAN HOME Contact: Larry Clausen, Administrator Phone: (602) 248-1591 A.R.S. 41-608.01 Program Description: The Veterans Services Division provides a network of Veterans Benefits Counselors (VBCs) who give information, counsel and Health and Welfare Program Mission: Serving America’s heroes by providing compassionate, professional Arizona Department of Veterans' Services Page 257 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1998 Actual care in a comfortable home-like environment. Performance Measures Program Description: •Percent of employees measuring availability of management as "good" to "excellent" on survey •Number of management outreach activities per quarter •Attendance of all staff meetings per quarter The Arizona State Veteran Home (ASVH) provides different levels of nursing care and provides integrated health services in order to maximize the quality of life of each resident and allow residents to function at their highest level. There are 150 beds designated as skilled nursing care and 50 beds for a specialized Wandering/Dementia Unit. Programs are aimed at meeting long and short term health care needs and encouraging wellness through preventive and rehabilitative services offered. FY 1999 Actual FY 2000 Estimate Goal 5 0.0 10,303.2 0.0 0.0 9,816.4 0.0 Federal Funds 0.0 0.0 0.0 Program Total 9,323.0 10,303.2 9,816.4 FTE Positions 241.0 247.8 247.8 NA Baseline 50 NA NA 5 10 NA 48.2 63 77 u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected N/A N/A Baseline 2 NA NA Baseline 20 activities each quarter •Percent of staff receiving at least one "quality care" recognition award each quarter 0.0 9,323.0 0.0 FY 2001 Expected NA FY 1998 Actual •Increase the number of mission-related FY 2001 Estimate FY 2000 Expected To operate the facility so all staff are clear on purpose and mission and how they relate to it. Performance Measures ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds u FY 1999 Actual u u Program Goals and Performance Measures: u Goal 1 To achieve national recognition for innovation and excellence in long term care. Performance Measures FY 1998 Actual •Substantially comply with all certification Standard Standard Standard Standard and licensing requirements by maintaining a "standard" rating or higher on the state survey •Number of applications submitted for excellence awards •Percent of staff suggesting innovations that can be implemented to achieve excellence •Percent of residents/families rating Home as providing "good" to "excellent" care u Goal 2 FY 1999 Actual 1 1 3 NA NA Baseline 25 NA NA Baseline 70 FY 1998 Actual •Percent decrease in hours of temporary NA •Percent of staff rating Home as "good" to "excellent" place to work NA (registry) staff Percent of nursing staff turnover • Goal 3 •Average annual occupancy rate (in percent) •Average number of days resident beds are vacant •Costs of temporary (registry) staff (in thousands) •Number of quarters the Home attains 105% budget compliance •Number of quarters each department or unit attains 105% budget compliance •Percent of accounts receivable collected within 60 days Goal 4 Page 258 FY 1999 Actual FY 2000 Expected FY 2001 Expected NA Baseline 52 55 19 59 55 NA Baseline 60 To attain financial self-sufficiency. Performance Measures u 1 FY 2001 Expected To develop a caring, committed and skilled staff. Performance Measures u FY 2000 Expected FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 95 90 94 96 10 7 5 2 690 1,100 750 500 NA NA 2 4 NA NA 2 4 NA NA Baseline 98 To narrow the gap of communication between upper management and lower level employees. Arizona Department of Veterans' Services Health and Welfare Inspection & Regulation 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY BOARD OF ACCOUNTANCY ABA Ruth R. Lee, Executive Director Contact: Ruth R. Lee, Executive Director (602) 255-3648 A.R.S. 32-6 Goal 2 To certify and register persons who meet the statutory requirements as certified public accountants and to register firms that meet the statutory requirements. FY 1998 Actual Performance Measures •Applications for certification •Certificates issued •Biennial renewal of certificates •Firms registered •Firm renewals •Percent of applicants reporting very good Agency/Program Mission: To protect the public's economic welfare by establishing and enforcing standards of qualification and accounting practice for persons certified as certified public accountants or public accountants and accounting firms registered by the Arizona State Board of Accountancy. The Accountancy Board regulates the profession of certified public accountants (CPAs) and public accountants (PAs) by ensuring that registrants conduct themselves in accordance with the Board statutes and rules, in order to protect the public from misstated or misleading financial statements and reports, upon which business decisions are made. The board processes applications and administers the semiannual American Institute of Certified Public Accountants (AICPA) Uniform CPA Examination; certifies applicants for licensure as Arizona CPAs and public accountants; registers accounting firms owned by CPAs and public accountants; and reviews applications for biennial renewal of certificates to determine compliance with the Board's laws and rules. u FY 2001 Expected 570 570 447 362 500 550 4,257 4,121 5,000 5,500 60 90 60 60 323 401 500 500 NA 79 80 85 90 90 90 90 FY 1998 Actual Performance Measures •Number of enforcement actions taken •Average calendar days from receipt of complaint to resolution •Average calendar days per investigation from start to final adjudication u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 458 366 495 495 180 180 180 180 180 180 180 180 u u ($ Thousands) Funding and FTE Summary: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 1,257.4 0.0 0.0 0.0 1,463.9 0.0 0.0 0.0 1,506.1 0.0 0.0 1,257.4 1,463.9 1,506.1 Capital Funds 0.0 0.0 0.0 Agency Total 1,257.4 1,463.9 1,506.1 FTE Positions 10.0 10.0 10.0 Operating Funds Subtotal 388 FY 2000 Expected Goal 3 To process complaints and provide enforcement of statutes and rules to protect the public from incompetence and unethical or unprofessional conduct by registrants. u General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 520 or excellent service •Average calendar days from receipt of completed application to issuance or denial of certificate Agency/Program Description: FY 1999 Actual Agency/Program Goals and Performance Measures: u Goal 1 To administer the qualifying AICPA Uniform CPA examination to persons who meet the requirements of A.R.S. § 32-723. Performance Measures •Exam applications received •Grade release packets sent •Successful candidates Inspection and Regulation FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,382 1,386 1,600 1,700 1,197 1,165 1,500 1,500 400 320 400 400 Board of Accountancy Page 259 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY ACUPUNCTURE BOARD OF EXAMINERS Goal 3 To ensure that investigations are handled in an efficient manner. ANA Cynthia B. Weaver, Director Contact: Cynthia B. Weaver, Director (602) 542-3095 A.R.S. Title 32, Ch. 39 FY 1998 Actual Performance Measures •Investigations conducted •Licensees with greater than one investigation •Cost per investigation Agency/Program Mission: •Percent of investigations resulting in FY 1999 Actual FY 2000 Expected FY 2001 Expected 0 0 NA NA 0 0 NA NA 0 0 NA NA 0 0 NA NA disciplinary enforcement To protect the health, safety, and welfare of the citizens of Arizona by regulating and maintaining standards of practice in the field of acupuncture. u Goal 4 To ensure that applications are handled in an efficient and effective manner. Agency/Program Description: The Board licenses/certifies and regulates acupuncturists, auricular acupuncturists for detoxification or substance abuse programs, and visiting professors. The Board evaluates professional competency, investigates complaints and enforces the standards of practice for the acupuncture profession. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds •Applications received •Average number of days from request for application to distribution •Percent of customers reporting very good or excellent service ($ Thousands) Funding and FTE Summary: FY 2000 Estimate u u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 0 13 70 125 0 60 60 60 0 NA NA NA u FY 2001 Estimate 17.5 0.0 0.0 0.0 0.0 49.0 0.0 0.0 0.0 47.3 0.0 0.0 17.5 49.0 47.3 Capital Funds 0.0 0.0 0.0 Agency Total 17.5 49.0 47.3 FTE Positions 0.5 0.5 0.5 Operating Funds Subtotal FY 1998 Actual Performance Measures Agency/Program Goals and Performance Measures: u Goal 1 To handle consumer complaints in an efficient manner. Performance Measures •Complaints received •Average time from receipt of complaint until resolution •Cost per complaint u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 0 0 NA NA 0 0 90 90 0 0 NA NA Goal 2 To ensure that disciplinary actions are handled in an efficient manner. Performance Measures •Licensees with one disciplinary action •Licenses revoked or suspended •Disciplinary or enforcement actions •Cost per disciplinary action •Original actions upheld •Appeals Page 260 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 0 0 0 NA 0 0 0 NA 0 0 NA NA 0 0 0 NA 0 0 0 NA 0 0 0 NA Acupuncture Board of Examiners Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Summary: AGENCY SUMMARY FY 1999 Actual DEPARTMENT OF AGRICULTURE AHA Sheldon R. Jones, Director Contact: Dan Mosser, Chief of Strategic Planning and Budgeting (602) 542-0952 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY 2000 Estimate FY 2001 Estimate 11,452.8 1,990.3 6,036.9 948.4 12,047.8 2,228.9 6,628.0 1,195.9 12,272.3 2,266.9 6,187.0 767.7 20,428.4 22,100.6 21,493.9 Agency Mission: Capital Funds 0.0 0.0 0.0 To regulate and support Arizona agriculture in a manner that encourages farming, ranching, and agribusiness while protecting consumers and natural resources. Agency Description: Agency Total 20,428.4 22,100.6 21,493.9 FTE Positions 414.7 411.1 411.1 The Department is mandated to regulate all aspects of agricultural production and processing within the state, educate industry to foster compliance with applicable regulations, promote the general welfare of the agricultural community, inform the consumer, and protect the public health and safety. ($ Thousands) Agency Summary: FY 1999 Actual Ø FOOD SAFETY AND FY 2000 Estimate FY 2001 Estimate 4,527.5 5,240.4 5,283.6 854.2 664.6 675.1 3,344.2 3,315.9 3,363.2 QUALITY ASSURANCE Ø NON-FOOD PRODUCT QUALITY ASSURANCE Ø ANIMAL DISEASE, OWNERSHIP & WELFARE PROTECTION EXCLUSION AND Ø PEST MANAGEMENT 4,436.3 4,508.6 Ø NATIVE PLANT AND 426.3 389.4 396.6 Ø PESTICIDE COMPLIANCE & 748.2 797.0 807.0 Ø ADMINISTRATIVE 2,005.7 2,727.6 2,229.9 AGRICULTURAL Ø STATE LABORATORY 1,802.1 1,722.6 1,749.9 145.2 145.6 141.1 2,685.3 2,661.2 2,338.9 Capital Funds 0.0 0.0 0.0 Agency Total 20,428.4 22,100.6 21,493.9 CULTURAL RESOURCES PROTECTION WORKER SAFETY SERVICES TRAINING Ø COMMODITY u Goal 1 To improve internal and external communication and customer satisfaction. Key Performance Measures •Percent of employees satisfied with overall management/employee communication practices (excellent or good ratings) •Percent of industry stakeholders rating the department’s quality of communication excellent or good u DEVELOPMENT AND PROMOTION •Percent of employees (persons) completing job-related training in accordance with criteria established by programs and/or divisions •Percent of employees stating that current levels of job-related training fulfills their needs (excellent or good ratings) •Percent of new hires receiving new employee orientation within 45 days of hire •Percent of new hires stating that new employee orientation fulfills their needs (excellent or good ratings) •Percent of identified computer users actually receiving computer training •Percent of employees indicating the amount of computer training given fulfills their needs (excellent or good ratings) u 37 55 60 65 70 88 91 93 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected NA NA Baseline NA 30 53 75 80 NA 12 70 75 24 64 75 80 NA 25 100 100 23 30 50 70 Goal 3 To maximize employee efficiency and effectiveness through computer use. Key Performance Measures •Total number of hardware- or software-related service calls •Percent increase/decrease in number of computer repair or softwarerelated service calls •Percent of employees rating overall IT services excellent or good Inspection and Regulation FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected Goal 2 To increase the job-related training of ADA employees. Key Performance Measures 3,889.7 Ø AGRICULTURAL CONSULTATION AND Agency Goals and Key Performance Measures: Department of Agriculture FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 1,714 1,876 1,876 1,688 NA 8.6 0 -10 42 43 55 70 Page 261 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Number of employees assigned as remote access users •Average cost per assigned employee for remote access (in dollars) •Percent of assigned employees stating that remote access increases their efficiency and/or effectiveness (excellent or good ratings) •Number of special application programs needing upgrades or repairs to ensure compatibility with agency hardware and software uniformity standards •Percent of special application programs made compatible with agency hardware and software uniformity standards •Percent of management stating the effectiveness of special application programs used is excellent or good u NA 113 113 113 NA 203 873 440 NA NA Baseline NA NA 33 3 0 •Percent of ADA rules rewritten AHA.1 Subprogram Mission: To protect against the distribution of unsafe, unwholesome, and improperly labeled meat, poultry, ratites, milk, and eggs. Subprogram Description: NA 91 100 100 NA 14 50 65 Goal 4 To update ADA rules to comply with Title 3 statutes and current agricultural practices. Key Performance Measures SUBPROGRAM SUMMARY AHA.1.1 ANIMAL PRODUCTS FOOD SAFETY AND QUALITY INSPECTION Contact: Joe Lane, Associate Director Phone: (602) 542-3629 Title 3: Ch. 4: Art. 1,3; Ch. 5: Art. 1; Ch. 13 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected NA 22 67 100 PROGRAM SUMMARY FOOD SAFETY AND QUALITY ASSURANCE Animal and Plant Services Divisions This subprogram is designed to help protect the public health and safety from microbiological, chemical, and physical food hazards or substandard quality resulting from the processing and packaging of meat, poultry, ratite, milk, and eggs. Slaughtering facilities and processors receive licensing and permitting services, on-site inspections, and testing of samples for microbiological, drug, and chemical residues. In addition to these services, egg and dairy facilities and farms are also regulated through a federal-state cooperative agreement with the United States Department of Agriculture (USDA). State and federal regulations are administered relating to the sale, packing, and movement of eggs and egg products. Inspection activities include egg products control, shell egg grading, butter grading, and milk tanker inspections. Poultry and eggs used in school lunch programs are also inspected for quality and safety. ($ Thousands) Funding and FTE Amounts: Contact: Al Davis, Associate Director Phone: (602) 542-3629 A.R.S. Title 3: Ch.3: Art.2-5;Ch.4: Art.1,3; Ch.5:Art.1; General Funds Other Appropriated Funds Program Mission: Other Non Appropriated Funds Federal Funds FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 1,270.4 246.0 1,213.4 301.5 1,235.6 306.7 41.7 -14.1 73.7 54.5 73.7 54.5 To ensure that the public food supply meets established standards for quality and safety. Program Total 1,544.0 1,643.1 1,670.5 Program Description: FTE Positions 34.8 34.8 34.8 This program provides inspections for the safety and/or quality of meat, poultry, ratites, milk, eggs, and fresh produce. Subprogram Goals and Performance Measures: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 1,270.4 1,024.1 2,247.1 1,213.4 1,161.4 2,811.1 1,235.6 1,182.4 2,811.1 Federal Funds -14.1 54.5 54.5 Program Total 4,527.5 5,240.4 5,283.6 FTE Positions 115.8 115.8 115.8 This Program Contains the Following Subprograms: 4 Animal Products Food Safety and Quality Inspection 4 Fresh Produce Standardization and Inspection u Goal 1 To maintain an effective regulatory system of animal food product inspections. Performance Measures •Number of inspections •Percent of state meat and poultry product tests in compliance with bacteria, drug, and chemical residue requirements •Number of critical deficiencies identified •Percent of state inspected meat and poultry facilities meeting minimum regulations affecting product safety •Number of documented food-borne bacteria outbreaks linked to Arizona stateinspected processing or slaughter plants •Average number of inspections conducted at dairy facilities each year (2 visits per year mandated) •Percent of dairy samples in compliance •Number of pounds of fluid milk removed from sale by inspectors due to noncompliance with regulations •Percent of state inspected dairy facilities meeting minimum regulations affecting product safety Page 262 Department of Agriculture FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 17,680 17,680 18,200 18,200 98 98 98 98 86 100 100 100 100 100 100 100 0 0 0 0 NA 3 3 3 91 90 93 93 470,593 353,853 400,000 400,000 NA Baseline NA NA Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Number of documented food-borne bacteria outbreaks linked to Arizona stateinspected dairy facilities • Average number of inspections conducted at wholesale egg facilities each year • Average number of inspections conducted at retail egg facilities each year • Number of egg dozens retained by inspectors for non-compliance with State standards • Percent of state inspected egg facilities meeting minimum regulations affecting product safety • Number of documented food-borne bacteria outbreaks linked to eggs or egg products sold within Arizona u 0 0 0 0 NA 2.3 4.0 4.0 or military shipments. Federal/State inspectors also inspect watermelons and other identified produce entering Arizona from Mexico according to State quality standards. ($ Thousands) Funding and FTE Amounts: NA NA Baseline FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 778.1 2,205.4 0.0 0.0 859.9 2,737.4 0.0 0.0 875.7 2,737.4 0.0 Program Total 2,983.5 3,597.3 3,613.1 FTE Positions 81.0 81.0 81.0 NA 273,540 188,084 300,000 300,000 NA 99 99 99 0 0 0 0 Subprogram Goals and Performance Measures: Goal 2 To satisfy customer needs in responding to voluntary inspection and grading service requests from industry or the USDA. Performance Measures • Percent of customers stating the amount of voluntary dairy inspection service given them is excellent or good • Percent of customers stating the amount of voluntary egg inspection service given them is excellent or good • Percent of pounds of poultry and/or egg products designated for school lunch use rejected by inspectors for non-compliance • Number of documented food-borne bacteria outbreaks linked to the USDA school lunch program FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA Baseline NA NA NA Baseline NA NA 0 0 0 0 0 0 0 SUBPROGRAM SUMMARY AHA.1.2 FRESH PRODUCE STANDARDIZATION AND INSPECTION Contact: Al Davis, Supervisor of Standardization Phone: (602) 542-0943 Title 3: Ch. 3: Art. 2-5 Subprogram Mission: Subprogram Description: This subprogram inspects the quality of fresh produce in accordance with standards established either by the state of Arizona or the United States Department of Agriculture (USDA). State inspections are industry-funded and aid the Arizona citrus, fruit, vegetable, and nut industries, including growers, shippers, dealers, and commission merchants in complying with product quality standards. The purpose of state inspections is to ensure that any produce or nuts marketed within or exported from Arizona conform to state quality standards established for each commodity. Inspections encompass several areas, including quality, maturity, processing, labeling, storage, handling, and refrigeration of products. Under a cooperative agreement, USDA inspections are given by federal/state inspectors and take place primarily at the shipping point (point of origin), port-of-entry (Arizona-Mexico border), or the terminal market (point of destination). USDA grade inspections are feebased and given at the request of industry desiring either to market their produce under USDA quality grade standards, or to fulfill requirements for United States imports, exports, marketing orders, Goal 1 To maintain an effective system of fresh produce inspections and field monitoring activities. Performance Measures •Increase in percent of hours devoted to site inspections or monitoring activities (excludes driving time and paperwork) •Average number of hours per inspector spent on site inspections or field monitoring activities (excludes driving time and paperwork) •Percent of industry satisfied (above average ratings) that the amount of inspection services provided fulfills the purpose of ensuring that only quality produce reaches the market •Percent of industry (or customers) rating overall program satisfaction excellent or good u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 0.4 10.6 20.0 8.0 793 845 875 890 71 78 80 85 NA 75 80 85 Goal 2 To increase efficiency of administrative operations. Performance Measures •Percent of applications returned to the FY 1998 Actual FY 1999 Actual 8.5 FY 2000 Expected 8.4 FY 2001 Expected 7.0 6.0 licensee for rework u To inspect the quality of fresh produce in the marketing chain from farm to consumer through established standards of the Arizona or United States Department of Agriculture and applicable marketing orders. Inspection and Regulation u Goal 3 To provide accurate and uniform federal-state inspection and grading services. Performance Measures •Total number of certificates written •Percent of certificates completed correctly AHA.2 FY 1998 Actual FY 1999 Actual NA NA 41,128 FY 2000 Expected FY 2001 Expected 45,000 45,000 NA Baseline NA PROGRAM SUMMARY NON-FOOD PRODUCT QUALITY ASSURANCE Environmental and Plant Services Divisions Contact: Jack Peterson, Associate Director Phone: (602) 542-3579 A.R.S. Title 3: Ch. 1; Ch. 2: 2,3,5, Ch. 5, Ch. 15 Program Mission: To protect the public’s interest by ensuring the quality of feeds, fertilizers, pesticides, forage, and seed. Program Description: This program serves to assure public confidence in the quality of feed, fertilizer, pesticide, forage, and seed products. Pesticides Department of Agriculture Page 263 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS include, but are not limited to, traditional crop protection agents, swimming pool chemicals, pet pest treatments, and household cleaners. Regulation of the various industries is accomplished through two basic functions. First, regulatory processes are undertaken to register pesticides and fertilizers and to issue licenses to feed, fertilizer, forage, and seed dealers and labelers. Secondly, enforcement activities are conducted by inspectors who confirm product registrations and dealer licensing, and who regularly sample feed, fertilizer, pesticide, and seed products to ensure that label statements, product guarantees, and applicable laws are adhered to. Inspectors also respond to individual consumer complaints regarding product quality concerns. Program Description: This program regulates the importation of livestock, ratites, and live fish into Arizona to identify, diagnose, and prevent existing and emerging diseases that would threaten those industries and possibly compromise the supply of safe and wholesome animal products to the consuming public. It also monitors livestock ownership and movement, investigates cases of alleged livestock abuse and theft, and assists in containing livestock that endanger the public safety. FY 1999 Actual FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 165.5 688.1 0.6 0.0 663.0 1.6 0.0 674.5 0.6 Federal Funds 0.0 0.0 0.0 Program Total 854.2 664.6 675.1 FTE Positions 12.6 10.5 10.5 General Funds Other Appropriated Funds Other Non Appropriated Funds 2,624.0 88.6 650.6 Federal Funds 0.0 0.0 0.0 Program Total 3,344.2 3,315.9 3,363.2 FTE Positions 60.3 60.3 60.3 This Program Contains the Following Subprograms: u 4 Livestock Inspection Performance Measures •Average time in calendar days from FY 1998 Actual FY 1999 Actual NA FY 2000 Expected FY 2001 Expected NA Baseline NA receipt of completed application to issuance or denial u Goal 2 •Number of feed, fertilizer, pesticide and seed samples collected •Percent of samples found deficient through laboratory analysis Average time in calendar days for • manufacturers to come into compliance from date of notification of non-compliance •Percent of non-compliance incidents resolved through enforcement action (citation, cease & desist order, etc.) AHA.3 AHA.3.1 SUBPROGRAM SUMMARY ANIMAL DISEASE CONTROL Contact: Joe Lane, Associate Director Phone: (602) 542-3629 Title 3: Ch. 13; Ch. 16 Subprogram Mission: To protect the interests of consumers by removing substandard non-food products from the market place. Performance Measures FY 2001 Estimate 2,576.7 88.6 650.6 4 Animal Disease Control To provide accurate and timely licensing and registration services to customers as the first step to gaining compliance with feed, fertilizer, pesticide, forage, and seed regulations. FY 2000 Estimate 2,591.1 16.5 736.6 Program Goals and Performance Measures: Goal 1 ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds interactions. FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 1,277 1,340 1,408 NA 8.6 9.0 10.0 NA 41 39 37 NA 82.5 84.0 85.0 PROGRAM SUMMARY ANIMAL DISEASE, OWNERSHIP & WELFARE PROTECTION Animal Services Division To protect and improve the health, quality, and marketability of Arizona animals and animal products by identifying, diagnosing, and preventing existing and emerging diseases, protecting humans from contagious animal diseases, and responding to emergencies. Subprogram Description: This subprogram regulates the importation of livestock, poultry, ratites, live fish, dogs, cats, and non-restricted wildlife species into Arizona, and monitors the health of all livestock in coordination with the Livestock Inspection subprogram. This office is directed by the State Veterinarian who investigates disease outbreaks and, when appropriate, issues quarantines to protect livestock, poultry, ratites, fish, and non-restricted wildlife species. In addition, to eliminate the risk of importing diseased animals to Arizona, the State Veterinarian assists and advises the Sonoran Animal Disease Eradication program on measures that will improve the health of livestock in Sonora, Mexico. Finally, the subprogram also serves to protect public health by eradicating and preventing the reintroduction of animal diseases that are contagious to humans (zoonotic diseases). Contact: Joe Lane, Associate Director Phone: (602) 542-3629 A.R.S. Title 3: Ch. 11; Ch. 12: 2-4, Ch. 13, Ch. 16 Program Mission: To protect agricultural animals from disease or abuse, livestock owners against theft, and the public from harmful livestock Page 264 Department of Agriculture Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 311.8 16.5 5.1 0.0 204.5 9.2 11.0 0.0 208.3 9.2 11.0 0.0 Program Total 333.4 224.7 FTE Positions 3.8 3.8 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,279.3 0.0 731.5 0.0 2,372.2 79.4 639.6 0.0 2,415.7 79.4 639.6 0.0 228.5 Program Total 3,010.8 3,091.2 3,134.7 3.8 FTE Positions 56.5 56.5 56.5 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u u Goal 1 To maintain an effective system of livestock and commercial fish disease surveillance and response. Performance Measures • Percent increase in field veterinarian visits to targeted facilities (livestock auctions, beef cattle feedlots, fish farms) • Number of quarantine sites in Arizona for all diseased livestock and fish • Number of cases of secondary spread from quarantine sites of diseased livestock and fish • Number of cases of bovine tuberculosis and brucellosis and swine pseudorabies • Number of cases of equine infectious anemia • USDA disease status for Arizona for bovine brucellosis and tuberculosis, and swine pseudorabies • Percent of committee members satisfied with the Foreign Animal Disease Emergency Response System (FADERS) plan and emergency drill results AHA.3.2 FY 1998 Actual FY 1999 Actual 29 19 FY 2000 Expected FY 2001 Expected 14 16 6 46 12 6 0 0 0 0 0 0 0 0 3 7 0 0 Free Free Free Free NA NA Baseline 75 SUBPROGRAM SUMMARY LIVESTOCK INSPECTION Contact: Joe Lane, Associate Director Phone: (602) 542-3629 A.R.S. 3-11, 3-12: Art. 2-4 Subprogram Mission: To protect livestock owners from theft, the public from harmful livestock interactions, and livestock from abuse. Goal 1 To maintain an effective system of livestock inspection. •Number of livestock inspections conducted •Total number of livestock inspected •Average number of livestock inspected per inspection visit •Total number of departmental reports (includes cases of theft, strays, selling without an inspection, kills, seizures, and abuse) •Percent of departmental reports resulting in enforcement actions •Percent of customers rating timeliness of inspection activities excellent or good •Percent of cases solved regarding livestock theft, missing livestock, or killing livestock belonging to another •Percent of livestock identified and/or impounded for questions of ownership or as strays returned to owner •Percent of cruelty, neglect, or abuse cases confirmed •Total number of livestock removed from premises where cruelty, neglect, or abuse occurred •Percent of Cab Card holders stating the Cab Card improves the self-inspection system (excellent or good ratings) •Percent of active self-inspection participants rating the overall selfinspection system excellent or good AHA.4 Subprogram Description: This subprogram regulates all facets of livestock ownership and movement and maintains documentation of livestock activity. The Arizona livestock industry and the general public who own livestock are regulated through inspections upon sale of animals, brand registration, and the issuance of equine ownership and hauling certificates. Subprogram activities include livestock health inspections, animal disease detection and surveillance, point-of-sale and/or livestock auction inspections, verification of ownership, resolution of ownership disagreements, recovery of missing and/or lost livestock, investigations of alleged livestock abuse, livestock theft investigations, and livestock seizures. The subprogram also assists in containing livestock that endanger the public safety. FY 1998 Actual Performance Measures FY 1999 Actual FY 2000 Expected FY 2001 Expected 33,169 33,411 33,000 33,000 671,472 626,943 642,000 657,000 20.2 18.8 19.5 19.9 1,115 1,004 1,100 1,125 4.9 6.5 7.5 8.5 NA 89 90 91 18 54 54 54 67 64 63 63 14 39 24 24 8 27 14 14 NA Baseline NA NA NA 94 95 96 PROGRAM SUMMARY PEST EXCLUSION AND MANAGEMENT Plant Services Division Contact: John Caravetta, Associate Director Phone: (602) 542-0996 A.R.S. 3-2: Art. 1, 1.1, 6.1 Program Mission: To ensure the provision of pest-free agricultural products and protect the public from agricultural pests through prevention, control, and eradication, thereby also reducing the necessity of pesticide applications. Program Description: The Pest Exclusion and Management program executes its mission through the concerted efforts of the Ports-of-Entry, Pest Detection and Survey, Quarantine/Nursery, and Integrated Pest Management program areas. District inspectors throughout Arizona support Inspection and Regulation Department of Agriculture Page 265 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS individual program areas with inspection and other services necessary to fulfill mandated functions. Arizona’s “pest free” status for federally regulated pests evidences the synergy of these program efforts. Pest detection, management, and eradication are a large part of the department’s regulatory function. Specifically, the Ports-ofEntry program area functions as Arizona’s first line of defense in pest exclusion efforts. In addition, Pest Detection and Survey performs regular and systematic surveys to prevent the introduction, establishment, and spread of pests which pose a threat to Arizona’s residents and plant industries. The Quarantine/Nursery program works closely with the Ports and Pest Detection and Survey program areas to regulate the movement of commodities and facilitate imposition of in-state quarantines where pest eradication is required, or restricted movement of a commodity is necessary. Effective regulation of cotton pests and noxious weeds is achieved through the Integrated Pest Management program. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 3,238.7 14.5 308.9 3,831.6 33.9 243.2 3,903.9 33.9 243.2 Federal Funds 327.6 327.6 327.6 Program Total 3,889.7 4,436.3 4,508.6 FTE Positions 107.6 108.2 108.2 Program Goals and Performance Measures: u Goal 1 •USDA rating on Federal pest status of u Goal 2 To manage existing pests and prevent the reintroduction of eradicated pests in Arizona. FY 1998 Actual Performance Measures •Total number of field inspections for plowdown requirements •Number of cotton growers in compliance with plow down requirements •Number of repeat violators of plow-down requirements within 3 years •Number of cotton acres •Percent of cotton acres in compliance with plow-down requirements •Percent of acres tilled by farmers to meet plow-down requirements after abatement notification •Total number of field inspections for stub and volunteer cotton •Percent of cotton growers in compliance with stub and volunteer cotton requirements •Number of repeat violators of stub and volunteer cotton requirements within 3 years •Percent of cotton acres in compliance with stub and volunteer cotton requirements •Percent of acres tilled by farmers to meet stub and volunteer cotton requirements after abatement notification u Goal 3 To exclude and prevent the establishment of hazardous pests in Arizona. Performance Measures •Total number of trucks inspected at all ports •Percent of trucks rejected at all ports •Total number of pest interceptions at all ports •Percent increase/decrease in pest interceptions at all ports •Percent of pest interceptions at all ports resulting in enforcement actions •Total number of inspections within the state interior •Percent of inspections resulting in interception of a hazardous pest within the state interior •Percent of interceptions resulting in enforcement actions within the state interior •Number of abatements issued to eradicate hazardous pests within the state interior •Total number of hazardous pests targeted for detection •Total number of inspections (traps serviced) •Total number of targeted hazardous pests intercepted •USDA rating on Federal pest status of the Fruit Fly in Arizona •USDA rating on Federal pest status of the Gypsy Moth in Arizona •USDA rating on Federal pest status of the Red Imported Fire Ant in Arizona •USDA rating on Federal pest status of Khapra beetle in Arizona Page 266 FY 1999 Actual FY 2000 Expected FY 2001 Expected 120,037 151,207 155,743 160,415 3.7 2.9 3.3 3.3 3,981 3,258 3,355 3,455 24.2 -18.1 3.0 3.0 54 50 55 55 NA NA Baseline +3 NA NA Baseline +3 NA NA Baseline FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,250 2,889 2,890 2,890 92 98 99 99 2 1 1 1 344,487 283,342 280,000 280,000 91.0 97.8 98.0 98.0 99 100 100 100 2,400 2,500 2,600 2,700 99 99 99 99 1 1 1 1 99 99 99 99 100 100 100 100 To serve our customers in an accurate and efficient manner. FY 1998 Actual Performance Measures FY 1998 Actual Pest-free Pest-free Pest-free Pest-free Japanese beetle in Arizona •Total number of trucks rejected at all ports, pending confirmation, for suspicion of carrying the Red Imported Fire Ant •Percent of rejected trucks refused entry into Arizona due to confirmation of Red Imported Fire Ant carrier status •Average total hours required to process and identify Red Imported Fire Ants at all ports •Average hours required to respond to industry requests for issuance of federal phytosanitary certificates •Number of shipments rejected by the receiving country due to inspector error •Percent of import/citrus permits issued correctly within established time frames FY 1999 Actual FY 2000 Expected FY 2001 Expected 497 689 740 740 63 61 64 66 23.5 18.5 10.1 9.8 NA Baseline NA NA 0 1 0 0 NA NA 100 100 +3 AHA.5 5 9 20 20 15 15 17 17 142,574 145,160 150,860 150,860 0 1 2 2 Pest-free Pest-free Pest-free Pest-free Pest-free Pest-free Pest-free Pest-free Pest-free Pest-free Pest-free Pest-free PROGRAM SUMMARY NATIVE PLANT AND CULTURAL RESOURCES PROTECTION Plant Services Division Contact: John Caravetta, Associate Director Phone: (602) 542-0996 A.R.S. 3-7 Program Mission: To protect and conserve Arizona's native plants, historical sites, and other natural resources for present and future generations to enjoy and appreciate. Pest-free Pest-free Pest-free Pest-free Program Description: Department of Agriculture Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS This program regulates the harvesting, transporting, and sale of native plants; assists in protecting archaeological and paleontological sites, caves and caverns; and investigates and prosecutes unlawful natural resource theft and destruction. Program Description: This program seeks to ensure the proper use and application of crop protection products. Inspectors confirm compliance with laws and rules by monitoring pesticide use. In addition, training and testing is provided to private and commercial pesticide applicators to ensure competency for certification. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds To protect public health, agricultural workers, and the environment by ensuring the proper use of crop protection products. FY 2000 Estimate FY 2001 Estimate 236.0 190.3 0.0 167.8 221.6 0.0 170.9 225.7 0.0 Federal Funds 0.0 0.0 0.0 Program Total 426.3 389.4 396.6 FTE Positions 9.0 9.0 9.0 FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Program Goals and Performance Measures: u Goal 1 To provide efficient and cost-effective services to our customers and the general public. Performance Measures •Percent increase/decrease in errors made on permits Percent reduction in processing time for • permits •Percent of customers rating overall services excellent or good u Goal 2 Performance Measures confiscated following the identification of illegal activities •Percent of investigations completed •Percent of adjudicated cases resulting in conviction Goal 3 FY 1999 Actual FY 2000 Expected FY 2001 Expected -1 81 -25 -25 NA 0 7 7 NA Baseline NA NA FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 50 60 60 60 138 14 93 93 96 77 85 85 100 100 100 100 To provide education in resource protection issues to the public, industry, governmental agencies, and ADA staff. •Total number of resource protection workshops and training sessions conducted •Average number of participants per resource protection class •Percent of individuals indicating that workshop and training sessions are excellent or good AHA.6 FY 1998 Actual FY 1999 Actual 8 10 NA 17 8 FY 2000 Expected 12 FY 2001 Expected 12 5 5 NA Baseline NA PROGRAM SUMMARY PESTICIDE COMPLIANCE & WORKER SAFETY Environmental Services Division 495.7 0.0 0.0 FY 2001 Estimate 544.5 0.0 0.0 554.5 0.0 0.0 Federal Funds 252.5 252.5 252.5 748.2 797.0 807.0 FTE Positions 17.0 17.0 17.0 Program Goals and Performance Measures: u Goal 1 To ensure the safety of pesticide workers and handlers. Performance Measures during inspections •Percent of worker safety issues identified as being out of compliance Average time in calendar days for • agricultural employers to come into compliance with worker safety issues from initial notification of non-compliance •Number of worker safety investigations •Percent of worker safety investigations resolved through enforcement actions (citations, fines, de minimis notices, etc.) •Average time in calendar days from start of investigation to disposition/resolution u Goal 2 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 3,825 4,000 4,182 4,284 10.3 6.0 7.0 7.8 29 28 27 25 28 26 35 41 81.0 83.0 84.3 86.0 NA 142 127 108 To protect the public from unlawful pesticide exposure. Performance Measures Performance Measures FY 2000 Estimate Program Total •Number of worker safety issues addressed To provide effective inspection, survey, monitoring, and investigation services to protect natural and cultural resources. •Total number of enforcement actions taken •Number of native plants or artifacts u FY 1998 Actual ($ Thousands) Funding and FTE Amounts: •Number of inspection issues addressed •Percent of inspection issues identifying pesticide misuse •Number of investigations commenced as a result of pesticide misuse observed by inspector •Average time in calendar days to achieve pesticide use compliance from initial notification of non-compliance •Number of consumer complaints alleging the misuse of pesticides •Percent of consumer complaints of pesticide misuse confirmed after investigation •Average time in calendar days to resolve consumer pesticide misuse complaints FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 2,490 2,385 2,550 2,550 3.5 3.0 3.3 3.3 10 8 13 15 NA 30 29 27 17 10 18 20 35 40 30 30 NA 90 86 77 Contact: Jack Peterson, Associate Director Phone: (602) 542-3579 A.R.S. 3-2: Art. 6 Program Mission: Inspection and Regulation Department of Agriculture Page 267 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AHA.7 •Percent of HRMS data entries processed PROGRAM SUMMARY accurately •Percent of external personnel requisitions sent to DOA HR within 2 working days of original request ADMINISTRATIVE SERVICES Department Administration Contact: Joseph R. Sigg, Deputy Director Phone: (602) 542-0957 A.R.S. 3-1: Art. 1; 3-554, 526.03, 588, 468.03, 1 AHA.8 98.0 99.5 99.0 99.0 87.0 94.6 96.0 97.0 PROGRAM SUMMARY STATE AGRICULTURAL LABORATORY State Agricultural Laboratory Program Mission: Contact: Dwight Harder, Assistant Director Phone: (602) 253-1920 A.R.S. 3-1: Art. 4 To provide leadership and ensure timely and efficient support services to all Department of Agriculture programs. Program Description: Program Mission: This program encompasses the Office of the Director and Administrative Services. The Office of the Director includes legislative services, rules, legal services, strategic planning, and public information. Administrative Services serves each departmental program with accounting, payroll, budgeting, human resources, training, information technology, procurement, and facilities management services. Program Description: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds To support the Department of Agriculture and other regulatory agencies in protecting consumers and natural resources through the provision of quality laboratory services. FY 2000 Estimate 1,640.7 0.0 315.5 FY 2001 Estimate 1,824.4 0.0 853.7 1,859.2 0.0 321.2 Federal Funds 49.5 49.5 49.5 Program Total 2,005.7 2,727.6 2,229.9 FTE Positions 32.0 32.0 Goal 1 Performance Measures •Percent of purchase orders under $5,000 processed correctly within 2 working days of receipt •Number of vendor requests for additional information on bids due to inaccurate or incomplete bid descriptions •Percent of RFQ/RFP requests rated by DOA as being either excellent or good in stating agency needs Percent of encumbrances processed • correctly within 2 days of receipt •Percent of vendor claims correctly paid within 10 days of receipt •Percent early payment vendor incentives taken advantage of •Amount of savings to the agency for early payment of vendor claims •Percent of paychecks correct/on time •Percent of employee travel claims FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 98 98 NA NA Baseline NA NA NA Baseline NA NA NA Goal 2 •Percent of HRMS data entries processed 1,492.0 0.0 195.6 1,519.3 0.0 195.6 Federal Funds 175.2 35.0 35.0 Program Total 1,802.1 1,722.6 1,749.9 FTE Positions 30.4 27.3 27.3 98 98 NA NA 95 95 NA NA Baseline NA Goal 1 To increase customer satisfaction with laboratory services. Performance Measures •Percent of customers satisfied with lab services •Number of “high priority” samples •Percent of “high priority” sample analyses FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 90 94 95 95 2,189 3,808 4,100 4,700 NA 92.8 96.0 96.0 completed by the due date NA NA Baseline NA 97 99 99 99 94.4 92.3 98.0 98.0 u Goal 2 To improve the quality of sample identifications and analyses performed for regulatory enforcement and other customers. Performance Measures FY 1998 Actual 92.0 FY 1999 Actual 99.7 FY 2000 Expected 95.0 FY 2001 Expected 95.0 •Percent of quality assurance plans written •Percent of quality assurance plans FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 17 17 58 100 17 17 25 33 implemented with full data tracking u Goal 3 within 3 working days Page 268 FY 2001 Estimate 1,447.4 0.0 179.5 u To ensure the timeliness of human resource support. Performance Measures FY 2000 Estimate Program Goals and Performance Measures: correctly processed within 10 days of receipt u FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds To provide accurate and timely procurement and financial services. ($ Thousands) Funding and FTE Amounts: 32.0 Program Goals and Performance Measures: u This program provides scientific analyses of regulatory samples in areas such as meat and dairy products, fruits and vegetables, feeds, fertilizers, pesticides, insects, and plant diseases. Analyses determine if agricultural products meet labeling specifications and provide authoritative identification and detection of biological organisms and residue level contaminates that affect the public and the environment. The program also provides technical resource expertise and training to the Department of Agriculture and other agencies, including lab and sampling certification services. Department of Agriculture To Improve the quality of regulatory samples received. Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures •Percent of evaluated samples meeting all FY 1998 Actual FY 1999 Actual NA FY 2000 Expected 95 FY 2001 Expected 95 AHA.10 95 COMMODITY DEVELOPMENT AND PROMOTION quality assurance criteria as determined by lab analysts AHA.9 PROGRAM SUMMARY Commodity Development and Promotion PROGRAM SUMMARY Contact: Richard Roth, Assistant Director Phone: (602) 542-0982 A.R.S. 3-102(B)(4) and 3-3: Art. 1 AGRICULTURAL CONSULTATION AND TRAINING Agricultural Consultation & Training Program Mission: Contact: Brett Cameron, Assistant Director Phone: (602) 542-0984 A.R.S. 3-109.01 To foster the domestic and international consumption of Arizona agricultural commodities and provide quality support services to contracted industry councils. Program Mission: Program Description: To guide the agricultural community in a non-enforcement posture on regulatory matters administered by the Arizona Department of Agriculture. This program promotes economic growth in Arizona through marketing activities that stimulate domestic and export sales of Arizona farm and food products, by educating domestic and international wholesalers, retailers, and consumers about the advantages of choosing Arizona grown foods, and by encouraging agricultural development. INTERNATIONAL efforts include: promoting international marketing opportunities to Arizona farmers, ranchers, and food processors; linking foreign buyers with domestic sellers; participating at international food shows; organizing export seminars, field tours, and trade missions; creating bilingual materials to educate international buyers; assisting Arizona exporters with USDA export requirements, and organizing the Arizona-Mexico Commission, Agribusiness Committee, and Livestock Committee. DOMESTIC efforts include: emphasizing a “buy local” campaign that promotes Arizona products to retailers and consumers; creating and distributing informational materials to consumers and buyers regarding Arizona agriculture; implementing promotional programs with individual commodity groups; coordinating with the media to enhance consumer awareness of Arizona Grown logo; working with local farmers and ranchers to use the Arizona Grown logo on products; and encouraging domestic buyers to use Arizona agricultural commodities in the development of their own products. COUNCIL ADMINISTRATION: Accounting and budgeting services are also provided to the Arizona Citrus Research Council, Arizona Grain Research and Promotion Council, Arizona Iceberg Lettuce Research Council, Arizona Wine Commission, and the Agricultural Employment Relations Board. Human resources and payroll services are provided to the Arizona Cotton Research and Protection Council. Program Description: Through requested On-Site Visits (OSV), program staff provide non-regulatory advice to the agricultural community on how to comply with state statutes, regulations, policies, and federal mandates that the Arizona Department of Agriculture is responsible for administering. This program also provides advice and consultation to the racing industry to ensure compliance with those sections of Title 5, sections 104 or 106 that deal with agricultural matters. No regulatory actions may be taken as a result of the OSV, except in cases of imminent danger. The final product of the OSV is a comprehensive, detailed report outlining recommendations to increase compliance with specific issues of regulatory concern. This program was first established in FY 1995. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 75.6 56.8 0.7 77.7 60.4 7.5 79.3 61.8 0.0 Federal Funds 12.1 0.0 0.0 Program Total 145.2 145.6 141.1 FTE Positions 3.0 3.0 3.0 Program Goals and Performance Measures: ($ Thousands) Funding and FTE Amounts: u Goal 1 To foster voluntary compliance with agricultural laws and regulations. Performance Measures •Percent of compliance assistance issues reported to client along with suggestions for correction within 15 days of the OSV •Percent of compliance assistance issues corrected by time a follow-up visit is given (national avg. is 85%) •Percent of customers stating that the probability they would use the services of the ACT program again is excellent or good •Percent of customers stating that the probability they would refer the services of the ACT program to others is excellent or good Inspection and Regulation FY 1999 Actual 87 97 95 95 Federal Funds 145.6 476.8 48.6 91 95 95 95 Program Total 2,685.3 2,661.2 2,338.9 FTE Positions 27.0 28.0 28.0 NA 94 95 95 FY 1999 Actual FY 2000 Expected FY 2001 Expected 319.7 0.0 1,864.7 FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1998 Actual 291.7 0.0 2,248.0 FY 2000 Estimate 325.6 0.0 1,964.7 Program Goals and Performance Measures: NA 82 85 85 u Goal 1 Department of Agriculture To stimulate the international sales of Arizona agricultural commodities and value-added products abroad. Page 269 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1998 Actual Performance Measures •Total Arizona industry contributions and USDA grant monies awarded to international promotion efforts (in thousands) •Number of international trade inquiries Goal 2 591.5 500.0 550.0 330 390 410 430 5.4 7.9 2.5 3.0 FY 1998 Actual •Total number of companies and/or commodity groups participating in the Arizona Grown program •Industry contributions to promote Arizona Grown products (in thousands) •Percent of participating companies committed to labeling their products with the Arizona Grown logo •Percent of participating grocery store chains using the Arizona Grown logo to identify their products on ad throughout the year •Total number of media impressions (in millions) •Number of promotion materials distributed to domestic buyers and sellers •Percent of consumers surveyed who are familiar with the Arizona Grown logo •Number of domestic trade inquiries Goal 3 FY 1999 Actual FY 2000 Expected FY 2001 Expected 102 121 131 146 21 23 25 30 10 14 20 25 38 32 43 57 NA NA 17.3 22.8 96,501 100,000 125,000 130,000 NA NA 30 NA NA 50 112 120 To provide administrative support to Commodity Councils and the Agricultural Employment Relations Board (AERB). FY 1998 Actual Performance Measures •Percent of Council members indicating that ALL administrative support services contracted for during the year were completely met •Percent of Council members rating administrative support services excellent or good u Page 270 FY 2001 Expected To increase awareness of Arizona agricultural products through the Arizona Grown program. Performance Measures u FY 2000 Expected 429.9 •Reported increase in industry sales due to international promotion efforts (in millions) u FY 1999 Actual u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 100 80 85 NA 100 80 85 u Department of Agriculture Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS APA.1 AGENCY SUMMARY BOARD OF APPRAISAL PROGRAM SUMMARY LICENSURE/CERTIFICATION/REGULATION APA Linda Schutzenhofer, Deputy Director Contact: Linda Schutzenhofer, Deputy Director (602) 542-1539 Contact: Linda Schutzenhofer, Deputy Director Phone: (602) 542-1539 A.R.S. Title 32 Ch. 36 Program Mission: To protect the health, safety and welfare of the public while promoting quality real estate appraisals in Arizona. Agency Mission: To promote quality real estate appraisal in Arizona that protects the health, safety, and welfare of the public. Program Description: Agency Description: The State Board of Appraisal processes the applications of those applying for real estate appraiser licensure, certification or tax agent registration, assuring that all candidates meet the education and experience requirements as set forth by the Appraisal Qualification Board of the Appraisal Foundation. The Board acts as a disciplinary body to ensure conformity to the statutes, rules and regulations governing the Board. In addition to protecting the interests of the general public, the Board provides services for the appraisers, course providers, property tax agents, other state appraisal boards and lending institutions. These functions are accomplished through implementation and enforcement of the provisions of Title XI of the Financial Institutions Reform, Recovery and Enforcement Act of 1989, and state statutes applicable to real estate appraisers and property tax agents. ($ Thousands) Agency Summary: FY 1999 Actual Ø LICENSURE/CERTIFICATION /REGULATION FY 2000 Estimate FY 2001 Estimate 315.0 416.2 390.2 AGENT Ø TAX REGISTRATION 9.7 12.9 12.1 Capital Funds 0.0 0.0 0.0 Agency Total 324.7 429.1 402.3 ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 0.0 324.7 0.0 0.0 0.0 429.1 0.0 0.0 0.0 402.3 0.0 0.0 324.7 429.1 402.3 Capital Funds 0.0 0.0 0.0 Agency Total 324.7 429.1 402.3 FTE Positions 4.0 4.0 4.0 Operating Funds Subtotal The Board of Appraisal processes the applications of those applying for real estate appraiser licensure or certification, assuring that all candidates meet the education and experience requirements as set by the Appraisal Qualification Board of the Appraisal Foundation. The Board acts as a disciplinary body to ensure conformity to the statutes, rules and regulations governing the Board. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Goal 1 To ensure that licensure/certification is granted only to candidates that are competent and meet the Uniform Standards of Professional Appraisal Practice. Key Performance Measures •Complaints received against appraisers Inspection and Regulation FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 134 117 120 100 FY 2000 Estimate FY 2001 Estimate 0.0 0.0 0.0 315.0 0.0 416.2 0.0 390.2 0.0 Federal Funds 0.0 0.0 0.0 Program Total 315.0 416.2 390.2 FTE Positions 4.0 4.0 4.0 Program Goals and Performance Measures: u Goal 1 To ensure that licensure/certification is granted only to candidates that are competent and meet the Uniform Standards of Professional Appraisal Practice. Performance Measures •Complaints received against appraisers •Number of complaint resolutions •Appraisers with more than one complaint FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 134 117 120 100 115 67 100 100 15 7 8 6 filed u Goal 2 To efficiently process applications and license/certify appraisers. Performance Measures •Average days from receipt of application to test approval •Average days from receipt of test scores to licensure/ certification •Percent receiving licenses/ certificates per applications received u Agency Goals and Key Performance Measures: u ($ Thousands) Funding and FTE Amounts: Goal 3 FY 1999 Actual FY 2000 Expected FY 2001 Expected 30 25 25 25 2 2 2 2 94 95 93 93 To achieve reciprocity with all other states who have like education and experience requirements. Performance Measures •Requests for reciprocity sent from Arizona to other states •Reciprocity responses received from other states •States with signed reciprocity agreements with Arizona Board of Appraisal FY 1998 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 10 5 20 10 4 3 5 5 19 21 35 40 Page 271 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 4 To expedite investigation of complaints and provide enforcement when necessary to protect the public from incompetent and unethical conduct. FY 1998 Actual Performance Measures •Disciplinary actions •Recidivism rate for those receiving disciplinary action •Average days from receipt of complaint to resolution •Average annual backlog APA.2 FY 1999 Actual FY 2000 Expected FY 2001 Expected 59 3 30 35 6 0 3 2 226 180 180 180 100 30 25 25 PROGRAM SUMMARY TAX AGENT REGISTRATION Contact: Linda Schutzenhofer, Deputy Director Phone: (602) 542-1539 A.R.S. Title 32, Ch. 36 Program Mission: To protect the welfare of the public by providing an accurate, up-todate registry of property tax agents in the state registration program. Program Description: The Board of Appraisal registers those wishing to conduct property tax appeals for property owners and keeps a record of those participating in the state for the public. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 0.0 9.7 0.0 0.0 12.9 0.0 0.0 12.1 0.0 Federal Funds 0.0 0.0 0.0 Program Total 9.7 12.9 12.1 FTE Positions 0.0 0.0 0.0 Program Goals and Performance Measures: u Goal 1 To maintain an up-to-date list of all registered Property Tax Agents. FY 1998 Actual Performance Measures •Processing days from receipt of registration until name appears on list •Days from receipt of renewal form until the list is updated u Page 272 u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 1 1 1 NA 1 1 1 u Board of Appraisal Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures •Percent of examinations receiving a STATE BANKING DEPARTMENT BDA Richard C. Houseworth, Superintendent Contact: V. John Coyle, Deputy Superintendent (602) 255-4421 satisfactory composite rating •Examinations conducted u Agency Mission: To regulate and supervise the financial institutions and enterprises of Arizona according to the statutes in ways that promote integrity within the financial services industry and do not unreasonably impede economic growth or business activity. Agency Description: The State Banking Department is charged with the licensing, supervision and regulation of state chartered financial institutions and enterprises. The supervisory role is twofold: 1) ensuring the safety and soundness of state chartered financial entities; and 2) verifying compliance with applicable state and federal laws. The Department also investigates complaints which are filed by consumers against licensed entities where violations of state law or rules have been alleged, and directs appropriate remedial action if the violations are substantiated. The Department serves approximately 2,600 entities licensed to conduct business in the State, as well as Arizona citizens who receive services from these companies. FY 1999 Actual Ø OFFICE OF SUPERVISION OF REGULATORY Ø OFFICE AFFAIRS FY 2000 Estimate 1,872.5 1,910.9 802.5 833.6 849.7 66.2 68.5 69.4 Capital Funds 0.0 0.0 0.0 Agency Total 2,599.4 2,774.6 2,830.0 Ø ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate Key Performance Measures •Percent of examination reports mailed within 25 days of examiner's completion of exam procedures •Percent of licensees indicating they received good or better overall service from the Department when examined •Entities licensed sampled in the fiscal year •Percent of sampled new home office licenses issued where it is determined at audit the approval was not made in accordance with licensing statutes 2,749.6 0.0 25.0 0.0 2,805.0 0.0 25.0 0.0 Key Performance Measures 2,599.4 2,774.6 2,830.0 •Percent of license applications Capital Funds 0.0 0.0 0.0 Agency Total 2,599.4 2,774.6 2,830.0 FTE Positions 52.0 52.0 52.0 Agency Goals and Key Performance Measures: u Goal 1 To conduct a professional, efficient and effective examination program meeting statutory requirements and ensuring licensees operate in a safe and sound manner and comply with all applicable laws. Inspection and Regulation approved within 45 days of receipt •Average number of days from receipt to approval of license application •Applications processed (home office and branch) •Percent of surveyed applicants who respond they received 'good' or better overall service •Licenses/renewals issued u 85 589 653 685 720 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 38 18 25 25 1.4 .6 1.0 1.0 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 81 86.3 90 90 100 98 97 97 2,641 2,818 2,950 2,950 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected NA 100 100 100 NA 5 4 3 Goal 5 To expedite licensing of qualified applicants in accordance with licensing time frames approved by the Governor's Regulatory Review Council (GRRC) and in Title 20 of the Arizona Administrative Code, while maintaining applicant satisfaction levels. 2,568.4 0.0 31.0 0.0 Operating Funds Subtotal 85 Goal 4 To administer a licensing program that ensures that licenses are only granted to competent professionals who meet the criteria set by statute for each license type. Key Performance Measures u 88 Goal 3 To improve relations with licensees through the examination process. •Home office license applications Funding and FTE Summary: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds examination findings •Percent of licensees with disciplinary actions FY 2001 Estimate 1,730.7 RECEIVERSHIPS •Supervisory actions taken based on u ($ Thousands) Agency Summary: 93.2 Goal 2 To respond in a timely way and take appropriate remedial and/or enforcement action to resolve supervisory concerns and protect the public from illegal conduct by licensees. Key Performance Measures u FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 91 91 95 95 16.4 11.1 15 15 1,113 1,168 1,204 1,240 96.7 98 98 98 2,641 2,818 2,950 2,950 Goal 6 To receive and investigate consumer complaints and resolve disputes in a prompt and professional manner. State Banking Department Page 273 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Key Performance Measures •Regular complaints filed •Complaints received and forwarded to outside agencies •Complaints closed (regular and forwarded) •Percent of regular complaints resolved within 30 days of response •Average number of days from receipt to resolution of regular complaints •Percent of complainants indicating they received 'good' or better overall service from the Department when filing a complaint BDA.1 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 951 1,116 1,175 1,175 655 577 600 600 1,555 1,689 1,700 1,800 74.3 68.2 75 75 23.1 29.4 31 31 79.7 79.2 75 75 u Goal 2 To respond in a timely way and take appropriate remedial and/or enforcement action to resolve supervisory concerns and protect the public from illegal conduct by licensees. Performance Measures •Supervisory actions taken based on examination findings •Average violations cited during exam u Goal 3 •Percent of examination reports mailed within 25 days of completion of all examination procedures •Percent of licensees indicating they receive good or better service from the Department OFFICE OF SUPERVISION Contact: John Coyle, Deputy Superintendent Phone: (602) 255-4421 Ext. 110 A.R.S. 6-101 et. seq. FY 1999 Actual FY 2000 Expected FY 2001 Expected 38 18 25 25 2.3 2.4 3 3 To improve relations with licensees through the examination process. Performance Measures PROGRAM SUMMARY FY 1998 Actual BDA.2 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 81 86.3 90 90 100 98 97 97 PROGRAM SUMMARY OFFICE OF REGULATORY AFFAIRS Program Mission: Contact: John Coyle, Deputy Superintendent Phone: (602) 255-4421 Ext. 110 A.R.S. 6-101 et. seq. To provide a regulatory program that fosters efficient, safe, sound, and lawful operations of state-regulated financial institutions and enterprises. Program Description: Program Mission: This area is primarily responsible for administering the general program of examination, supervision, and financial analysis of over 2,600 licensees spread among 18 different types of regulated entities. Additional responsibilities include scheduling examinations (pursuant to statutory requirements); reporting the results of examinations; and taking appropriate regulatory action, if necessary. To ensure qualified entities are licensed in accordance with statute and to promote high standards of compliance, quality, and ethical behavior among entities licensed by the Department. FY 1999 Actual Federal Funds The primary function of this area is to license entities to conduct business in this State based on criteria provided in statute. In addition, the program receives and investigates complaints against licensees and issues administrative orders for those found to have violated statutes or administrative code. Regulatory Affairs is also charged with educating consumers, licensees, and other government agencies on statutory provisions relating to state-regulated financial entities. The program is divided among two units: Licensing and Consumer Affairs. ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Program Description: FY 2000 Estimate FY 2001 Estimate 1,730.7 0.0 0.0 1,872.5 0.0 0.0 1,910.9 0.0 0.0 0.0 0.0 0.0 Program Total 1,730.7 1,872.5 1,910.9 FTE Positions 34.0 34.0 34.0 FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Program Goals and Performance Measures: u Goal 1 To conduct a professional, efficient and effective examination program, meeting statutory requirements and ensuring licensees operate in a safe and sound manner and comply with all applicable laws. Performance Measures •Percent of examinations with no scheduling requirement •Percent of examinations receiving a satisfactory composite rating •Average cost per exam performed •Percent of licensees receiving annual exam Page 274 FY 1998 Actual FY 1999 Actual FY 2000 Expected ($ Thousands) Funding and FTE Amounts: FY 2001 Expected 2.1 0 5 5 93.2 88.2 85 85 809 802 666 666 23 25 30 30 FY 2000 Estimate 802.5 0.0 0.0 FY 2001 Estimate 833.6 0.0 0.0 849.7 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 802.5 833.6 849.7 FTE Positions 16.0 16.0 16.0 Program Goals and Performance Measures: u Goal 1 To expedite licensing of qualified applicants in accordance with licensing time frames approved by the Governor's Regulatory Review Council and Title 20 of the Arizona Administrative Code, while maintaining applicant satisfaction levels. Performance Measures State Banking Department FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Percent of license applications approved within 45 days of receipt •Average days from receipt to approval of license applications u Goal 2 91 91 95 95 16.4 11.4 15 15 To receive and investigate consumer complaints/unlicensed activity and resolve disputes in a prompt and professional manner. FY 1998 Actual Performance Measures •Regular complaints filed •Complaints received and forwarded •Complaints closed (reg and forwarded) •Average number of days from receipt to resolution of regular complaint •Percent of complainants indicating they receive 'good' or better overall service from the Department BDA.3 FY 1999 Actual FY 2000 Expected FY 2001 Expected 951 1,116 1,175 1,175 655 577 600 600 1,555 1,689 1,700 1,800 23.1 29.4 31 31 79.7 79.2 75 75 PROGRAM SUMMARY RECEIVERSHIPS Contact: John Coyle, Deputy Superintendent Phone: (602) 255-4421 Ext. 110 A.R.S. 6-101 et. seq. Program Mission: To administer and ultimately liquidate all court ordered receiverships in a professional and effective manner. Program Description: This area is responsible for the management, orderly liquidation, and closure of all receiverships where the Superintendent of Banks has been named by the Court as Receiver. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 35.2 0.0 31.0 FY 2001 Estimate 43.5 0.0 25.0 44.4 0.0 25.0 Federal Funds 0.0 0.0 0.0 Program Total 66.2 68.5 69.4 FTE Positions 2.0 2.0 2.0 Program Goals and Performance Measures: u Goal 1 To promptly marshal and liquidate the assets of assigned receiverships. FY 1998 Actual Performance Measures •Open receiverships (any point in fiscal year) •Receiverships opened in period •Receiverships closed in period u Inspection and Regulation u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 2 2 1 1 0 0 1 1 1 1 1 1 u State Banking Department Page 275 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY BOARD OF BARBER EXAMINERS BBA Mario Herrera, Director Contact: Mary Jane Jones, Admin. Secretary (602) 542-4498 A.R.S. 32-301 et. seq. •Number of inspections conducted •Number of complaints received •Average number of calendar days from FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,659 1,161 2,000 2,000 300 300 300 300 21 21 21 21 receipt of complaint to resolution To preserve the public welfare and health through the development and enforcement of adequate sanitation procedures, rules, and laws governing barbers and barber establishments. Agency/Program Description: u Goal 3 To enforce legislative requirements concerning the regulation of barbers. FY 1998 Actual Performance Measures The Board communicates with licensees regarding proper sanitation methods and changes in the law; administers barber examinations; grants and renews licenses; inspects barber establishments; investigates complaints regarding unlawful activities; and takes effective measures to rectify situations, including holding hearings, levying fines, and suspending or revoking licenses. ($ Thousands) Funding and FTE Summary: FY 1999 Actual FY 2000 Estimate •Number of investigations conducted •Percent of investigations resulting in FY 2001 Estimate 0.0 167.8 0.0 0.0 0.0 170.9 0.0 0.0 156.9 167.8 170.9 Capital Funds 0.0 0.0 0.0 Agency Total 156.9 167.8 170.9 FTE Positions 3.0 3.0 3.0 u u u FY 2000 Expected FY 2001 Expected 527 525 525 3.5 2.6 3.5 3.5 2.6 .7 3.5 3.5 90 90 90 90 disciplinary enforcement action •Percent of investigations resulting in convictions •Average number of calendar days per investigation from start to final adjudication •Number of licenses revoked or suspended u FY 1999 Actual 537 •Percent of licensees with disciplinary action 0.0 156.9 0.0 0.0 Operating Funds Subtotal FY 1998 Actual Performance Measures Agency/Program Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Goal 2 To ensure the proper use of sanitary procedures to prevent the transmission of disease, parasites or injury to the public. u 4 0 4 4 .6 .3 .5 .5 u Agency/Program Goals and Performance Measures: u Goal 1 To ensure that all licenses issued by the Board meet minimum requirements. Performance Measures •Number of applications for new barber/instructor and shop/school licenses •Number of applications for renewal of barber/instructor and shop/school licenses •Average number of calendar days from receipt of completed application to issuance or denial of license Number of barber/instructor and • shops/schools licensees •Percent of applicants or licenses holders reporting very good or excellent service Page 276 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 296 396 365 375 1,946 2,474 2,150 2,150 <5 <5 <5 <5 4,486 4,553 4,600 4,650 90 90 90 90 Board of Barber Examiners Inspection and Regulation 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY BOARD OF BEHAVIORAL HEALTH EXAMINERS BHA Jack Aguilar, Acting Executive Director Contact: Vicki Scott, Chair (602) 542-1882 A.R.S. 32-3251 to 32-3322 Goal 2 To expedite the renewal of certification of professionals currently holding certificates. •Renewals received •Certificates renewed •Average number of days to renew u To protect the public by maintaining and enforcing certification standards for behavioral health professionals in the fields of social work, counseling, marriage and family therapy and substance abuse counseling. Performance Measures Agency/Program Description: The Board certifies and biennially renews certification for more than 8,500 behavioral health professionals, which requires that each individual certified meet minimum standards of education, experience and competency (as measured by examination). The Board also receives and investigates complaints, takes necessary disciplinary action and responds to inquiries from consumers as to the certification status of individual behavioral health professionals. Operating Funds Subtotal FY 2000 Expected FY 2001 Expected NA 1,625 3,600 4,000 NA 1,625 3,600 4,000 NA 150 120 90 FY 2000 Estimate Goal 3 To rapidly investigate and adjudicate complaints lodged against certified professionals. FY 1998 Actual FY 2001 Estimate 0.0 445.4 0.0 0.0 0.0 539.5 0.0 0.0 0.0 583.8 0.0 0.0 445.4 539.5 583.8 Capital Funds 0.0 0.0 0.0 Agency Total 445.4 539.5 583.8 FTE Positions 7.0 11.0 11.0 FY 1999 Actual FY 2000 Expected FY 2001 Expected •Complaints received •Complaints resolved •Disciplinary actions taken •Average number of days to dismiss NA 30 50 60 NA 23 50 60 NA 7 10 12 NA 170 150 120 •Average number of days to complete a NA 291 180 145 complaints disciplinary action u Goal 4 Requests from providers to verify Professional certification. FY 1998 Actual Performance Measures ($ Thousands) FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1999 Actual certificates Agency/Program Mission: Funding and FTE Summary: FY 1998 Actual Performance Measures •Verifications received •Verifications processed •Average number of days to process u u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 1,574 4,000 5,000 NA 1,574 4,000 5,000 NA 60 45 30 u Agency/Program Goals and Performance Measures: u Goal 1 To expedite certification of applicants who meet the education, experience, and examination requirements and to expedite the denial of certification to unqualified applicants. Performance Measures •Applications received •Individuals or facilities licensed •Applicants denied •Average days to process application prior FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 605 1,000 1,500 NA 621 800 1,200 NA 183 200 200 NA 200 180 150 to an examination Inspection and Regulation Board of Behavioral Health Examiners Page 277 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY u u u u u BOXING COMMISSION ACA John H. Montaño, Executive Director Contact: John H. Montaño, Executive Director (602) 542-1417 A.R.S. 5-221 Agency/Program Mission: To provide the best possible protection, both physically and financially, for all interested parties in the sports of boxing and kick-boxing. Agency/Program Description: The Commission regulates all professional boxing, kick-boxing, non-traditional fighting and tough-man contests in the state; holds quarterly meetings open to the public; administers hearings in relation to violations of rules and regulations; and holds seminars for referees and judges. ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 68.4 0.0 0.0 0.0 74.8 0.0 0.0 0.0 76.2 0.0 0.0 0.0 68.4 74.8 76.2 Capital Funds 0.0 0.0 0.0 Agency Total 68.4 74.8 76.2 FTE Positions 1.5 1.5 1.5 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 To ensure that all professional boxing events held in the state are sanctioned by the Arizona State Boxing Commission and that all participants are duly licensed. Performance Measures •Events •Licenses issued •Licenses issued versus license applications u FY 1999 Actual FY 2000 Expected FY 2001 Expected 17 16 25 25 261 278 350 350 261/265 278/280 350/355 350/355 Goal 2 To investigate all allegations of rules violations that may harm the athlete or the public. Performance Measures •Disciplinary actions versus investigations •Investigations versus bouts •Serious injuries versus bouts u FY 1998 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 6/7 0/3 2/6 2/6 7/80 3/80 4/125 4/125 0/80 0/80 0/125 0/125 Goal 3 To maintain the best safety record in the country. Performance Measures •Percent of bouts without serious injury to FY 1998 Actual 100 FY 1999 Actual 100 FY 2000 Expected 100 FY 2001 Expected 100 contestants Page 278 Boxing Commission Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS MMA.1 AGENCY SUMMARY DEPARTMENT OF BUILDING AND FIRE SAFETY MMA N. Eric Borg, Director Contact: Dan Gray, Assistant Director (602) 255-4072 PROGRAM SUMMARY ADMINISTRATION Contact: Dan Gray, Assistant Director Phone: (602) 255-4072 A.R.S. 41-2171 to 41-2196 Program Mission: Agency Mission: To provide consumer protection and ensure the public safety by maintaining and enforcing standards of quality and safety for manufactured/mobile homes, factory-built buildings and recreational vehicles, and by reducing hazards to life and property through enforcement and training related to the State Fire Code. Agency Description: The Department of Building and Fire Safety enforces safety standards for manufactured homes, mobile homes, factory-built buildings and recreational vehicles. The Department is comprised of the Office of Administration, the Office of Manufactured Housing and the Office of the State Fire Marshal. The latter enforces State Fire Code and provides training and education for fire personnel and the general public. FY 1999 Actual FY 2000 Estimate Program Description: The purpose of the Office of Administration is to provide the administrative services necessary to facilitate the operation of the Office of Manufactured Housing and the Office of the State Fire Marshal, including procedures to ensure compliance with laws and rules relating to the offices. In addition, the program licenses and regulates Manufactured Housing Businesses and individuals. FY 2001 Estimate FY 1999 Actual General Funds 1,281.9 0.0 833.9 0.0 917.2 0.0 0.0 2,199.1 25.5 25.5 25.5 2,199.1 974.8 1,086.7 1,225.1 FTE Positions Ø 1,262.3 1,483.7 1,533.8 Capital Funds 0.0 0.0 0.0 Agency Total 4,134.2 4,623.3 4,958.0 This Program Contains the Following Subprograms: FY 1999 Actual FY 2000 Estimate 4 General Administration 4 Licensing and Regulation MMA.1.1 ($ Thousands) Funding and FTE Summary: FY 2001 Estimate 2,996.4 0.0 1,137.8 3,335.3 0.0 1,288.0 3,541.3 0.0 1,416.7 0.0 0.0 0.0 4,134.2 4,623.3 4,958.0 Capital Funds 0.0 0.0 0.0 Agency Total 4,134.2 4,623.3 4,958.0 FTE Positions 70.5 73.5 76.5 Operating Funds Subtotal 1,219.0 0.0 787.7 2,052.9 2,052.9 Federal Funds 1,109.4 0.0 1,897.1 General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2001 Estimate 1,897.1 Ø ADMINISTRATION Ø MANUFACTURED STATE FIRE MARSHAL FY 2000 Estimate Federal Funds Program Total HOUSING ($ Thousands) Funding and FTE Amounts: Other Appropriated Funds Other Non Appropriated Funds ($ Thousands) Agency Summary: To provide administrative services, licensing, and regulatory enforcement to the manufactured housing industry. SUBPROGRAM SUMMARY GENERAL ADMINISTRATION Contact: Dan Gray, Assistant Director Phone: (602) 255-4072 A.R.S. 41-2171 to 41-2196 Subprogram Mission: To provide administrative support to the Department. Subprogram Description: Agency Goals and Key Performance Measures: The purpose of the Office of Administration is to provide the administrative services necessary to facilitate the operation of the Office of Manufactured Housing and the Office of the State Fire Marshal, including procedures to ensure compliance with laws and rules relating to the offices. u Funding and FTE Amounts: Goal 1 To promote the highest level of customer satisfaction. Key Performance Measures •Number of applications received •Percent of applicants or license holders reporting very good or excellent service Inspection and Regulation FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 277.0 0.0 0.0 0.0 304.3 0.0 0.0 0.0 320.0 0.0 0.0 0.0 Program Total 277.0 304.3 320.0 FTE Positions 7.0 7.0 7.0 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 19,045 22,086 23,025 24,225 NA 94.7 95.2 95.7 ($ Thousands) FY 1999 Actual Department of Building and Fire Safety Page 279 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Goals and Performance Measures: u MMA.2 Goal 1 To be responsive and accurate in response to internal and external requests for administrative services. Performance Measures • Percent of reports generated within 10 FY 1998 Actual FY 1999 Actual 96 FY 2000 Expected 97 MANUFACTURED HOUSING FY 2001 Expected 97.5 PROGRAM SUMMARY 98 Contact: Larry Pointer, Assistant Director Phone: (602) 255-4072 A.R.S. 41-2151 to 41-2156 days after the end of the month Program Mission: MMA.1.2 To protect the public while maintaining and enforcing standards of quality and safety. SUBPROGRAM SUMMARY LICENSING AND REGULATION Contact: Dan Gray, Assistant Director Phone: (602) 255-4072 A.R.S. 41-2175 to 41-2196, 33-1476.02 Program Description: The purpose of the Office of Manufactured Housing is to maintain standards of quality and safety for manufactured/mobile homes, recreational vehicles, accessory structures and factory-built buildings. The standards are maintained by ensuring that the affairs for the Office of Manufactured Housing be conducted consistently with minimum standards of the US Department of Housing and Urban Development so as to be designated the "state inspector" for manufactured homes and related industries. The Office implements all existing laws and regulations mandated by the federal government, its agencies and the state for such purposes. Subprogram Mission: To protect the health, safety, and welfare of Arizona citizens by licensing and regulating the manufactured housing industry. Subprogram Description: Before granting an original license, the assistant director requires of the applicant, except an applicant for salesperson, dealer or broker of manufactured homes, mobile homes or factory-built buildings designed for use as residential buildings, a surety bond in a form acceptable to the assistant director or a cash deposit. Bonds are then issued in favor of any consumer of a unit regulated by the Department who is damaged by the failure of the principal to perform contractual obligations. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds 832.4 0.0 914.7 0.0 961.9 0.0 Other Non Appropriated Funds Federal Funds 787.7 0.0 833.9 0.0 917.2 0.0 Program Total 1,620.1 1,748.6 1,879.1 FTE Positions 18.5 18.5 18.5 • Average days from receipt of application FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Estimate 1,086.7 0.0 0.0 1,225.1 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 974.8 1,086.7 1,225.1 FTE Positions 22.0 25.0 28.0 Program Goals and Performance Measures: u Goal 1 To expedite licensing of qualified applicants. Performance Measures FY 2000 Estimate 974.8 0.0 0.0 Goal 1 Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: To ensure safe products for consumers of manufactured/mobile homes, recreational vehicles, and factory-built buildings. Performance Measures FY 2001 Expected 2 2 2 2 2,678 2,876 2,945 3,150 •Total installation inspections •Total complaints filed FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 14,456 14,442 15,050 16,556 550 676 720 792 to granting of license • Total individuals or facilities licensed u • Total number of licenses revoked or suspended • Total investigations conducted • Percent of licensees with disciplinary action • Percent of investigations resulting in convictions • Percent of investigations resulting in disciplinary enforcement action • Citations and Complaints Issued Page 280 FY 1998 Actual FY 1999 Actual FY 2000 Expected PROGRAM SUMMARY STATE FIRE MARSHAL Goal 2 To rapidly and accurately investigate alleged illegal conduct within the manufactured housing industry. Performance Measures MMA.3 FY 2001 Expected 90 227 295 325 2,396 2,586 2,750 2,875 5.2 9.0 9.5 9.6 4.7 9.7 10.2 10.7 23.1 24.6 25.1 25.6 658 637 697 767 Contact: Duane Pell, Assistant Director Phone: (602) 255-4072 A.R.S. 41-2161 to 41-2166 Program Mission: To protect the public while reducing hazards to life and property through training and enforcement related to the State Fire Code. Program Description: The Office of the State Fire Marshal establishes a regularly scheduled fire safety inspection program for state- and countyowned buildings, public and private schools and other occupancies, as well as the review of plans and specifications for construction or remodeling. Training for firefighters is provided and other state Department of Building and Fire Safety Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS agencies are assisted in enforcing Fire and Life Safety codes. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds MMA.3.2 FY 2000 Estimate FY 2001 Estimate 912.2 0.0 350.1 1,029.6 0.0 454.1 1,034.3 0.0 499.5 Federal Funds 0.0 0.0 0.0 Program Total 1,262.3 1,483.7 1,533.8 FTE Positions 23.0 23.0 23.0 This Program Contains the Following Subprograms: 4 Enforcement and Training SUBPROGRAM SUMMARY DEQ ASSISTANCE Contact: Steve Alley, Deputy Fire Marshal Phone: (602) 255-4072 A.R.S. 41-2163(A)(3) ($ Thousands) Funding and FTE Amounts: Subprogram Mission: To assist the Department of Environmental Quality in tank removals and replacements. Subprogram Description: The subprogram assists the Department of Environmental Quality (DEQ) to ensure compliance with Fire Code and US Environmental Protection Agency requirements for petroleum tank installations and removals, consistent with federal requirements. 4 Deq Assistance Funding and FTE Amounts: MMA.3.1 SUBPROGRAM SUMMARY ENFORCEMENT AND TRAINING Contact: Duane Pell, Assistant Director Phone: (602) 255-4072 A.R.S. 41-2161 to 41-2166 Subprogram Mission: To protect the public while reducing hazards to life and property through maintenance and enforcement of the State Fire Code. To provide training and information regarding firefighting to volunteers, private industry, and local government. ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 111.1 0.0 0.0 0.0 126.0 0.0 0.0 0.0 126.0 0.0 Program Total 111.1 126.0 126.0 FTE Positions 2.0 2.0 2.0 Subprogram Goals and Performance Measures: u Subprogram Description: Goal 1 To ensure public safety in the removal of petroleum tanks under DEQ requirements. FY 1998 Actual Performance Measures The Office of the State Fire Marshal (OFM) establishes a regularly scheduled fire safety inspection program for state- and countyowned buildings, public and private schools and other occupancies as well as the review of plans and specifications for construction or remodeling. Training for firefighters is provided and other state agencies are assisted in enforcing Fire and Life Safety codes. •Total tank inspections FY 1999 Actual 340 u u u u u 1,007 FY 2000 Expected 750 FY 2001 Expected 750 u ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds 912.2 0.0 1,029.6 0.0 1,034.3 0.0 Other Non Appropriated Funds Federal Funds 239.0 0.0 328.1 0.0 373.5 0.0 Program Total 1,151.2 1,357.7 1,407.8 FTE Positions 21.0 21.0 21.0 Subprogram Goals and Performance Measures: u Goal 1 To increase life safety and property conservation through fire code enforcement and firefighter training. Performance Measures • Percent of firefighters participating in OFM training indicating that they received professional training • Number of enforcement inspections • Number of persons trained Inspection and Regulation FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 91 99 99 99 7,464 5,424 5,200 5,200 3,808 3,709 3,500 3,500 Department of Building and Fire Safety Page 281 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY BOARD OF CHIROPRACTIC EXAMINERS CEA Patti Pritzl, Executive Director Contact: Patti Pritzl, Executive Director (602) 589-8352 A.R.S. 32-900 et. seq. Goal 2 To investigate promptly complaints filed against licensees throughout the state and to proactively identify risks to the consumer public. To timely and knowledgeably determine if a matter should be dismissed or proceed to hearing, to conduct hearings in a timely manner, and to impose appropriate sanctions on those found to have violated the public trust. Agency/Program Mission: FY 1998 Actual Performance Measures To protect the health, welfare and safety of Arizona citizens who seek and use chiropractic care. Agency/Program Description: FY 1999 Actual FY 2000 Expected FY 2001 Expected •Number of complaints per 100 licensees •Percent of complaints resolved within 90 5.5 6 6 7 85 66 90 95 •Average number of months to resolve a 13.8 16.5 10 9 133 137 142 148 days of receipt with no hearing required The Board of Chiropractic Examiners evaluates applications from chiropractors seeking initial licensure and conducts examinations as required; from licensed chiropractors seeking renewal of licensure; and from persons seeking participation in Board-approved preceptorship or chiropractic assistant programs. The Board investigates backgrounds of applicants for licensure and complaints made against chiropractors, and conducts administrative hearings as required. The Board provides information to the public concerning applicants, licensees, and regulatory actions taken. These functions are accomplished through a fees-financed program of examination, licensure and regulation. complaint by administrative hearing •Total investigations conducted u Goal 3 To increase public awareness of agency functions, resources, and parameters; to increase public record accessibility; and to increase communication with the public and professional community. FY 1998 Actual Performance Measures •Percent decrease in number of complaints FY 1999 Actual 22 10 FY 2000 Expected 10 FY 2001 Expected 8 filed with the Board which do not fall under the boards jurisdiction ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate u FY 2001 Estimate 0.0 281.1 0.0 0.0 328.1 0.0 0.0 312.0 0.0 0.0 0.0 0.0 281.1 328.1 312.0 Capital Funds 0.0 0.0 0.0 Agency Total 281.1 328.1 312.0 FTE Positions 4.0 4.5 4.5 Federal Funds Operating Funds Subtotal Goal 4 To ensure Board and staff competence and knowledge. FY 1998 Actual Performance Measures •Percent of survey responses which indicate FY 1999 Actual 97 98 FY 2000 Expected 95 FY 2001 Expected 95 that staff was knowledgeable and courteous in public communications u u u u u u Agency/Program Goals and Performance Measures: u Goal 1 To issue and renew licenses promptly to those applicants determined to be eligible based on their accurate and complete application and demonstration of the required standards of education, knowledge, and competency while ensuring that the health, safety and welfare of the public is protected. Performance Measures •Number of applications for licensure received •Average number of days between receipt of complete application and Board action •Number of licenses issued prior to undisclosed conviction being identified •Percent of license renewal applications processed within 15 business days Page 282 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 147 182 200 208 37 25 25 25 3 6 0 0 95 95 95 95 Board of Chiropractic Examiners Inspection and Regulation 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY BOARD OF COSMETOLOGY CBA Sue Sansom, Executive Director Contact: Cheryl Adams, Assistant Director (480) 784-4539 Ext. 227 A.R.S. 32-501 et. seq. •Complaints and denials •Average calendar days from receipt of The Board of Cosmetology, mandated to protect the public, issues 12 categories of licenses to individuals (who qualify by reciprocity or through the Board's administration of a written and practical examination), to salons, and to schools. The Board enforces regulation by investigation of consumer complaints or inspections and conducts hearings and imposes enforcement action when appropriate. 725 725 150 150 150 NA .01 .01 .01 NA 57 57 57 13 27 27 27 FY 1999 Actual FY 2000 Estimate Goal 3 To educate the consumers and cosmetology professionals about their rights, resolutions, and responsibilities among the cosmetology community, the public, and the Board by delivering courteous, efficient, cost-effective service to the citizens, owners, and employee's of state government. FY 1998 Actual Performance Measures •Education presentations conducted upon request of board or public •Percent of citizen satisfaction surveys reporting satisfied or higher ($ Thousands) Funding and FTE Summary: FY 2001 Estimate u 0.0 907.5 0.0 0.0 0.0 1,265.0 0.0 0.0 0.0 1,086.3 0.0 0.0 907.5 1,265.0 1,086.3 Capital Funds 0.0 0.0 0.0 Agency Total 907.5 1,265.0 1,086.3 FTE Positions 17.5 20.5 20.5 FY 2001 Expected 702 disciplinary enforcement •Total number of licenses revoked or suspended u FY 2000 Expected NA •Percent of investigations resulting in Agency/Program Description: FY 1999 Actual 724 complaint to resolution •Percent of licensees with disciplinary action To ensure the public health, welfare, and safety through education and enforcement of the cosmetology laws and rules by the regulation of salons, schools, and individuals who practice Cosmetology. Operating Funds Subtotal FY 1998 Actual Performance Measures Agency/Program Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Goal 2 To ensure swift, fair, and effective enforcement of statutes and rules governing the profession. u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 22 23 24 24 65 86 85 85 u Agency/Program Goals and Performance Measures: u Goal 1 To establish standards for the professional practice of cosmetology and sufficiently serve the market demand for qualified cosmetology professionals. Performance Measures •Total applications received •Percent of applicants or license holders reporting very good or excellent service •Average calendar days from receipt of completed application to issuance or denial of license •Licenses issued •Percent of exams administered within four weeks of receipt •Percent of licenses issued within 10 days of receipt Inspection and Regulation FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 49,100 49,386 49,500 49,500 90 93 90 90 NA 15 10 10 42,867 43,816 44,000 44,000 90 35 80 80 NA 50 70 70 Board of Cosmetology Page 283 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Service Company and Securities regulatory environments. AGENCY SUMMARY CORPORATION COMMISSION Key Performance Measures CCA Brian McNeil, Executive Secretary Contact: Shelly Hood, Executive Assistant (602) 542-3931 Agency Mission: To exercise exclusive state regulatory authority over public service corporations (public utilities) in the public interest; to grant corporate status and maintain public records; to ensure the integrity of the securities marketplace; and to foster the safe operations of railroads and gas pipelines in Arizona. Agency Description: The Corporation Commission was established by Article 15 of the State Constitution and is composed of three elected commissioners, each serving six-year terms. Staffing is provided in six divisions, each headed by a director serving under the Commission's executive secretary, who is the chief executive officer and responsible for the day-to-day operations of the divisions. The Commission's primary responsibilities include reviewing and establishing public utility rates, regulating the sale of securities and administering the Arizona Corporations Code. The Commission also serves as the repository of corporate annual reports and other publicly available documents filed by corporations in accordance with state law. regulated •Utilities: new market entrant tariff filings •Securities: applications/filings u •Utilities: market development forums conducted •Utilities: small water assistance team forums held u FY 1999 Actual FY 2000 Estimate 1,952.2 1,470.5 FY 2001 Estimate 1,488.4 0.0 637.9 650.0 3,558.7 4,575.8 4,084.2 •Corporations: average weeks turnaround for processing regular requests •Hearings: percent of proposed orders issued within legal time frames 3,970.7 4,362.6 4,444.5 408.5 647.9 694.4 5,365.7 6,701.2 6,468.0 1,144.0 1,211.0 1,244.6 Capital Funds 0.0 0.0 0.0 Agency Total 16,399.8 19,606.9 19,074.1 1,215 1,435 279 130 120 125 14,143 13,000 13,000 13,000 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 71 55 40 30 3 10 12 12 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 0-5 8-18 6-10 4-8 100 100 100 100 Goal 4 To attract and retain additional qualified professional personnel. Key Performance Measures •Percent of employees turned over •Legal: professional classes completed u 1,015 Goal 3 To increase the efficiency and timeliness of delivery of service-oriented functions. Key Performance Measures u 1,190 Goal 2 To keep regulatory processes open and accessible and involve affected industries and the public. Key Performance Measures ($ Thousands) Agency Summary: Ø ADMINISTRATION Ø HEARINGS Ø CORPORATIONS Ø SECURITIES Ø RAILROAD Ø UTILITIES DIVISION Ø LEGAL DIVISION •Utilities: new market entrants FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 20 15 15 15 40 82 88 94 Goal 5 To modernize Commission functions through selective application of Information Technology hardware and software solutions. Key Performance Measures •Corporations: documents imaged •Utilities: electronic filings received CCA.1 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 94,289 198,268 219,126 242,178 0 0 1,000 5,000 PROGRAM SUMMARY ADMINISTRATION ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 5,635.4 10,654.4 0.0 110.0 6,169.8 13,327.1 0.0 110.0 6,092.0 12,872.1 0.0 110.0 16,399.8 19,606.9 19,074.1 Capital Funds 0.0 0.0 0.0 Agency Total 16,399.8 19,606.9 19,074.1 FTE Positions 283.0 296.5 296.5 Operating Funds Subtotal Agency Goals and Key Performance Measures: u Goal 1 To meet the challenges caused by the changing Public Page 284 Contact: Mike Kearns, Deputy Exec. Secy. Phone: (602) 542-0657 A.R.S. 40-105 Program Mission: To provide the executive leadership and decision-making authority for the timely resolution of matters coming before the Commission. To plan, coordinate and direct the administrative and fiscal activities necessary to support the Commissioners and all division of the Commission. Program Description: The Administration Division is composed of the three elected commissioners and their staffs, the Executive Secretary's Office and the administrative functions, which provide the fiscal and administrative services necessary to support all divisions of the Corporation Commission. The chief executive officer of the Corporation Commission Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Commission is the Executive Secretary, who serves at the pleasure of the Commissioners. He is assisted by the Deputy Executive Secretary, who oversees the administrative and fiscal functions of the Commission. The business office provides accounting, payroll, purchasing, and personnel support for the entire Commission. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1999 Actual ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate 1,828.7 123.5 0.0 FY 2001 Estimate 1,289.6 180.9 0.0 1,310.7 177.7 0.0 Federal Funds 0.0 0.0 0.0 Program Total 1,952.2 1,470.5 1,488.4 FTE Positions 29.0 22.0 22.0 637.9 0.0 0.0 650.0 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 0.0 637.9 650.0 FTE Positions 0.0 8.0 8.0 Program Goals and Performance Measures: u Goal 1 To conduct fair and impartial hearings, and to propose factually and legally sound Orders for the Commissioners' consideration. FY 1998 Actual u •Cost of education & training for hearing To ensure all matters coming before the Commission are resolved in a timely manner, in accordance with administrative procedures. FY 1998 Actual •Open meetings held •Agenda items considered •Decisions appealed •Claims processed/warrants issued •Revenue deposited with the Treasurer (in FY 1999 Actual FY 2000 Expected FY 2001 Estimate 0.0 0.0 0.0 Performance Measures Performance Measures FY 2000 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Program Goals and Performance Measures: Goal 1 ($ Thousands) Funding and FTE Amounts: FY 2001 Expected 80 70 70 70 475 450 450 450 0 0 0 0 3,200 3,118 3,400 3,500 27.6 31.8 28 28 officers •Rehearings granted - Hearing Officer's error u Goal 2 FY 1999 Actual FY 2000 Expected FY 2001 Expected 5,000 6,000 10,000 10,000 0 0 0 0 To perform duties in a timely manner. FY 1998 Actual Performance Measures •Percent of proposed orders issued within FY 1999 Actual 100 100 FY 2000 Expected FY 2001 Expected 100 100 legal time frames u Goal 3 To continue the trend of performing under an increasing workload. millions) u Goal 2 To provide business services to all Divisions. Performance Measures •Purchase orders issued FY 1998 Actual FY 1999 Actual 450 381 FY 2000 Expected 500 FY 2001 Expected •Procedural Orders issued •Proposed Orders issued FY 1999 Actual FY 2000 Expected FY 2001 Expected 444 300 350 350 301 330 400 400 500 CCA.3 CCA.2 FY 1998 Actual Performance Measures PROGRAM SUMMARY PROGRAM SUMMARY CORPORATIONS HEARINGS Contact: Joanne C. MacDonnell, Director Phone: (602) 542-3521 Arizona Constitution, Article XIV Contact: Jerry Rudibaugh, Chief Hearing Officer Phone: (602) 542-4250 A.R.S. 40-243 to 40-255 Program Mission: Program Mission: To preside over administrative hearings concerning complex utility and securities matters, and to write and submit Proposed Opinion and Orders for the Commissioners' consideration at Open Meeting. Program Description: The Hearing Division exercises the Commission's authority to hold public hearings on matters involving the regulation and deregulation of public service corporations, the sale of securities and the registration of non-municipal corporations. Under the direction of the presiding hearing officer, the proceedings are conducted on a formal basis through the taking of direct testimony, the crossexamination of witnesses, the admission of documentary and other physical evidence, and the submission of oral arguments or posthearing briefs. To approve corporate names and grant corporate or limited liability company status to companies organizing under the laws of the state of Arizona; to issue licenses to foreign corporations and limited liability companies who wish to transact business in this state; to collect annual reports from all corporations of record; and to maintain these files for the benefit of public record and service of process. Program Description: The Corporations Division is comprised of eight areas (Annual Reports, Corporate Filings, Name Reservations, Corporate Records, Certifications, STARPAS/MIS, and Administration). The Division also provides staffing for the Tucson office of the Corporation Commission to serve the residents of Southern Arizona. The Corporations Division has limited investigatory powers and no regulatory authority. The Corporations Division approves for filing all articles of incorporation, amendments to articles, mergers, consolidations, Inspection and Regulation Corporation Commission Page 285 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS withdrawals, and dissolutions for Arizona businesses; approves corporate names; approves all articles of organization for limited liability companies (LLC); grants authority to foreign corporations transacting business in this state; verifies that public record publishing requirements are met; approves documents for corporations that are winding-up operations; propounds interrogatories, when necessary, to determine a company's lawful purpose; and revokes the authority of foreign corporations in Arizona or administratively dissolves the charters of Arizona corporations which do not comply with Arizona law. The Division collects an annual report from profit corporations reflecting their current statutory agent, corporate address, amount of stock issued, lists of officers and directors, Certificate of Disclosure, Statement of Bankruptcy, and principle businesses. Non-Profit corporations are also required to file an annual report and additionally they must include a statement of financial disclosure. The Division updates the public record with the annual report and when it receives notice of corporate address change or statutory agent change. The Division must maintain this information in a data format conducive to public access; respond to public questions concerning Arizona businesses and corporation law; and respond to the needs of the business sector by disseminating whatever information is mission-critical to them. The Division also works extensively with other governmental agencies, such as Banking, Insurance, Real Estate and the Attorney General. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 2,048.8 1,509.9 0.0 FY 2001 Estimate 2,562.5 2,013.3 0.0 Federal Funds 0.0 0.0 0.0 3,558.7 4,575.8 4,084.2 FTE Positions 63.0 69.0 69.0 Program Goals and Performance Measures: Goal 1 To provide customers with timely processing of their business documents. Performance Measures •New documents filed: name reservations, articles of incorporation, foreign applications for authority, limited liability companies, foreign limited liability companies amendments and mergers •Number of pages of documents filmed, computer indexed & filed (pgs) •Annual reports filed •Annual reports returned as undeliverable •Annual reports backlogged •Average days to process expedited requests •Average weeks to process regular requests •Rejected documents u Goal 2 40,083 FY 1999 Actual 42,623 FY 2000 Expected 45,773 FY 2001 Expected •Division-wide incoming calls for corporate Goal 3 435,430 452,607 521,575 To modernize the Corporations Division computer and imaging technology so that the division moves from a paper-based back-loaded data entry system to a system which provides a comprehensive method of tracking and retrieving documents electronically. Effective August 1999, all documents will be imaged. FY 1998 Actual Performance Measures •Documents imaged CCA.4 76,742 FY 1999 Actual FY 2000 Expected FY 2001 Expected 122,570 743,766 831,165 PROGRAM SUMMARY SECURITIES Contact: Mark Sendrow, Director Phone: (602) 542-0643 A.R.S. 44-1801 to 44-2041 Program Mission: To ensure the integrity of the securities marketplace through investigative actions as well as the registration and/or oversight of securities, securities dealers and brokers; investment advisers and their representatives; to enhance legitimate capital formation; and to minimize the unnecessary burden and expense of regulatory compliance by legitimate business. The division consists of five sections: Corporation Finance, Sales Practices, General Counsel, Enforcement, and Financial Analysis. The division reviews prospective offerings of securities to ascertain that full and fair disclosure is made to potential securities investors and that the terms of offerings are not inherently fraudulent. Securities dealers and salespersons are required to register with the division. Investment advisers and their representatives are required to be licensed by the division unless exempt. The division reviews these applications and monitors the conduct of dealers and salespersons, investment advisers and their representatives; investigates possible violations; where the evidence warrants, brings administrative, civil or criminal enforcement actions; and conducts programs to educate investors to protect themselves and industry on compliance with statutory and regulatory requirements. 49,637 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual 752,044 665,557 743,766 831,165 109,418 131,292 157,515 188,990 12,074 18,909 19,120 19,333 26,000 28,500 31,240 34,244 1-25 1-3 1-5 1-5 16-23 3-8 3-6 3-6 62,604 46,013 33,819 24,856 To provide customers the most expedient phone service possible. Performance Measures Page 286 FY 1998 Actual u 385,455 Program Description: 2,382.8 1,701.4 0.0 Program Total u filings and records, annual reports, MIS help desk and Tucson office •Division-wide calls answered FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 521,839 464,053 471,792 532,551 General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 1,349.4 2,621.3 0.0 1,031.9 3,330.7 0.0 1,054.1 3,390.4 0.0 Federal Funds 0.0 0.0 0.0 Program Total 3,970.7 4,362.6 4,444.5 FTE Positions 79.0 79.0 79.0 Program Goals and Performance Measures: u Goal 1 Corporation Commission To ensure that registered securities offered to public investors are structured fairly and equitably and fully disclose all information necessary for an investor to make an informed decision. Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Fines 29 31 30 30 •Miles of railroad track inspected •Freight cars inspected •Locomotive units inspected •Operating practices inspections •Hazardous materials inspections •Grade crossing inspections •Industrial spur track inspections •Federal violations •Derailments •Grade crossing accidents •Other accidents •Grade crossing complaints •Other complaints •Operation Lifesaver presentations •HazMat Accidents/Incidents Restitution 27 36 30 30 u Civil Cases 4 0 2 2 11 6 10 10 FY 1998 Actual Performance Measures •Applications/filings •Registrations/exemptions •Number of months required to review u Goal 2 FY 1999 Actual 13,488 FY 2000 Expected 13,757 14,029 14,000 12,241 1.5 14,500 1.5 FY 2001 Expected 14,000 14,750 1.5 1.5 To reduce the public investor losses and protect Arizona's reputation from damage caused by fraudulent sales and services peddled to victims by unlicensed and unregistered frauds. FY 1998 Actual Performance Measures •Complaints FY 1999 Actual FY 2000 Expected FY 2001 Expected 285 316 325 325 67 59 60 60 •Enforcement action: subpoenas issued 170 147 170 170 Cease and Desist 23 •Enforcement action: investigations initiated •Commission Order: •Commission Order: •Commission Order: •Commission Order: •Commission Order: Criminal Cases 16 30 30 Goal 2 •Grade crossing recommended for PROGRAM SUMMARY installation/upgrade •Grade crossing projects completed RAILROAD Contact: Deborah Scott, Director Phone: (602) 542-4251 A.R.S. 40-801 to 40-881 CCA.6 To enforce railroad safety statutes and rules dealing with track maintenance, equipment safety, operating practices, hazardous material loading and unloading and rail-highway grade crossing. Program Description: The Railroad Safety Group is an integral part of the Safety Section within the Utilities Division. It is responsible for inspections of railroads located entirely within Arizona. The group is also responsible for determining the need for and prescribing the manner of protection of all rail-highway crossings. All responsibilities are fulfilled via inspections and training carried out by professionals on staff who specialize in the various above-referenced railroad disciplines. Staff is also authorized to conduct inspections on behalf of the Federal Railroad Administration. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 408.5 0.0 0.0 647.9 0.0 0.0 694.4 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 408.5 647.9 694.4 FTE Positions 8.0 8.0 8.0 Program Goals and Performance Measures: u Goal 1 To promote and ensure the safe operation of Arizona railroads. Performance Measures Inspection and Regulation 2,500 2,500 778 3,000 3,000 178 40 200 200 165 270 270 270 1,102 1,796 1,800 1,800 649 481 350 300 4 6 10 10 23 29 30 30 22 28 30 30 30 36 35 35 15 19 20 20 21 37 20 20 9 21 20 20 8 13 15 15 17 18 18 18 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 17 15 15 15 31 18 20 20 PROGRAM SUMMARY UTILITIES DIVISION Program Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds 2,532 2,136 To ensure the Commission role in rail/highway grade crossings safety is effectively performed. Performance Measures CCA.5 1,598 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected Contact: Deborah Scott, Director Phone: (602) 542-4251 A.R.S. 42-201 et. seq. Program Mission: To conduct research and analysis and provide recommendations to the elected commissioners on all matters relating to the regulation of public service corporations (public utilities) under the state constitution and statutes to ensure their actions are consistent with the public interest. Program Description: The Utilities Division carries out its responsibilities through five organizational sections: Accounting and Rates, Economics and Research, Engineering, Safety, and Consumer Services. The Utilities Division makes specific recommendations to the Commissioners to assist them in reaching decisions regarding public utility rates, financial condition and quality of service for approximately 450 traditional utilities and 650 New Market Entrants. The Division implements the Commission rules for deregulation of segments of the telecommunications and electric industries. The Division conducts research, presents evidence in hearings and contracts with utility rate analysts and expert witnesses in carrying out its responsibilities. The Division also monitors compliance with all Commission decisions. The staff conducts public workshops and other public proceedings on various regulatory topics. The Utilities Division Staff also initiates actions pertaining to utility practices and rates when necessary and in furtherance of the public interest. The Division inspects gas pipelines for safety and operates a railroad safety program. Utilities Division Staff is also responsible for Commission record-keeping through its Docket Control Center. Corporation Commission Page 287 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds •Violations: Interstate •Violations: Master Meter •Total intrastate violations corrected •Fines collected (in thousands) •Violations: Intrastate •Number of OSC enforcement actions •Total number code compliance inspections ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate FY 2001 Estimate 0.0 5,255.7 0.0 0.0 6,591.2 0.0 0.0 6,358.0 0.0 Federal Funds 110.0 110.0 110.0 Program Total 5,365.7 6,701.2 6,468.0 FTE Positions 87.5 94.0 94.0 u Goal 5 Program Goals and Performance Measures: u Goal 1 Performance Measures •Utilities regulated •Rate cases completed •Tariff applications processed u Goal 2 •CLEC applications filed •Reseller applications filed •ESP applications filed •Certifications processed: CLECs •Certifications processed: Resellers •Certifications processed: ESPs •CLEC interconnection agreements processed •Unbundled tariff cases completed •Stranded cost cases completed Goal 3 •Open Meeting items processed •Filings Docketed •Research actions performed Goal 4 1,300 FY 2001 Expected 37 31 35 40 350 441 450 475 FY 1998 Actual FY 1999 Actual FY 2000 Expected •Total Bluestake violations written •Random Bluestake inspections •Interstate violations referred to DOT •Major pipeline operators training classes held •Total intrastate inspections •Total master meter violations corrected •Seminars/Public awareness meetings held •Total master meter inspections •Total interstate inspections u Goal 6 FY 2001 Expected 20 17 30 30 23 35 40 Performance Measures •Small Water Assistance Team forums 14 20 30 3 14 25 35 48 70 85 100 0 10 15 20 21 21 25 30 0 0 12 0 0 0 12 0 FY 1998 Actual 560 FY 1999 Actual 551 FY 2000 Expected 580 FY 2001 Expected 600 8,078 8,500 8,800 9,400 10,616 12,973 13,500 15,000 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 156 129 135 135 74 86 80 80 16 14 15 15 4 3 3 3 65 136 100 100 2,041 1,452 1,773 1,773 45 29 40 40 1,730 1,832 1,780 1,780 6 6 6 6 1,497 1,954 1,954 46 42.3 45 45 1,886 2,023 1,954 1,954 0 1 0 0 1,801 1,974 1,880 1,880 FY 1999 Actual FY 2000 Expected FY 2001 Expected 0 11 500 1,000 NA NA 50,000 70,000 5 10 15 20 FY 1999 Actual FY 2000 Expected FY 2001 Expected 2 7 10 15 80 88 100 110 To continue regulatory assistance to water companies in order to promote their ability to provide clean, safe drinking water at authorized rates. 103 10 2,215 FY 1998 Actual •Number of public comment sessions •Workshops and forums Goal 7 15 1,773 To maintain public involvement, accessibility and regulatory oversight by conducting workshops, forums and community outreach programs. Performance Measures u 15 1,773 FY 1998 Actual •Number of electronic filings expected •Website retrievals •Percent of utility staff telecommuting 1,400 To ensure pipeline and master meter operators are as safe as possible. Performance Measures Page 288 1,228 FY 2000 Expected To provide timely and efficient services to regulated utilities and consumers. Performance Measures u 1,134 FY 1999 Actual To promote the transition of the telecommunications and electricity generation markets from the current regulated monopoly structure to one of competition while ensuring safe and reliable service. Performance Measures u FY 1998 Actual 14 1,755 To maximize the Division's operating efficiency through modernization of electronic processing and enhancing the Division's Information Technology. Performance Measures To ensure that utility service within the Commission's jurisdiction is available to all consumers at authorized rates. 16 1,792 FY 1998 Actual conducted/persons attending •Number of water meters tested CCA.7 FY 1999 Actual FY 2000 Expected FY 2001 Expected 3/77 0/0 4/100 4/100 89 80 88 96 PROGRAM SUMMARY LEGAL DIVISION Contact: Paul Bullis, Chief Counsel Phone: (602) 542-3402 A.R.S. 40-106 Program Mission: To provide legal representation to the Corporation Commission in the performance of all of its powers and duties, except for matters pertaining to the activities of the Securities Division. Program Description: Matters handled by the Legal Division fall into five general categories: Commission dockets; federal regulatory dockets; litigation; other administrative matters; and special projects. The Legal Division represents the Commission in all matters relating to the public utility rate setting, and in other areas not associated with the Securities Division. Securities-related legal cases are litigated by the Attorney General's Office. Corporation Commission Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 0.0 1,144.0 0.0 0.0 1,211.0 0.0 0.0 1,244.6 0.0 Federal Funds 0.0 0.0 0.0 Program Total 1,144.0 1,211.0 1,244.6 FTE Positions 16.5 16.5 16.5 Program Goals and Performance Measures: u Goal 1 To provide efficient, high-quality legal representation. FY 1998 Actual Performance Measures •Education and training expenditures •Attorney legal education classes completed •Classes completed: job-related education FY 1999 Actual 6,560 13,546 FY 2000 Expected 12,700 FY 2001 Expected 12,800 7 7 8 8 15 36 15 15 for support staff •Classes completed: other education •Expenditures on advanced research tools u Goal 2 1 3 3 3 12,832 12,751 17,500 17,500 To provide high-quality representation in administrative matters before the Corporation Commission. FY 1998 Actual Performance Measures •Docketed matters handled •Administrative hearings handled by the Goal 3 FY 2000 Expected FY 2001 Expected 796 779 884 884 113 113 140 140 6 6 5 5 Legal Division •Orders to Show Cause prepared by the Legal Division u FY 1999 Actual To provide high-quality representation in Judicial matters before various courts. FY 1998 Actual Performance Measures •Commission actions appealed to courts •Motions, briefs and other pleadings filed FY 1999 Actual FY 2000 Expected FY 2001 Expected 29 25 30 30 NA 99 60 60 in courts u Goal 4 To provide high-quality legal advice to the Commission. FY 1998 Actual Performance Measures •Open Meetings/Special Open Meetings, FY 1999 Actual 51 50 FY 2000 Expected 64 FY 2001 Expected 64 Special Executive Sessions, and Legislative Discussion Group meetings attended by Legal counsel. u Inspection and Regulation u u u u u Corporation Commission Page 289 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Total number of complaints received •Total number of inspections conducted •Percent of total licensees with disciplinary AGENCY/PROGRAM SUMMARY BOARD OF DENTAL EXAMINERS 466 525 550 41 30 50 50 2 .05 5 5 action DXA Julie N. Chapko, Executive Director Contact: Pamela J. Paschal, Deputy Director (602) 242-1492 A.R.S. 32-1201, 32-1299 448 u u u u u u Agency/Program Mission: To provide professional, courteous service and information to the dental profession and the general public through the examination, licensing, and complaint adjudication and enforcement processes to protect the oral health, safety, and welfare of Arizona citizens through a fair and impartial system. Agency/Program Description: The State Board of Dental Examiners examines, licenses, and certifies professionals to practice in the field of dentistry. The Board also accepts complaints against licensees and certificate holders, investigates allegations, and administratively adjudicates complaints. The Board serves approximately 5,000 professionals licensed or certified to practice in the state, as well as all Arizona citizens who receive these professional services. ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 0.0 689.8 0.0 0.0 0.0 726.2 0.0 0.0 0.0 740.9 0.0 0.0 689.8 726.2 740.9 Capital Funds 0.0 0.0 0.0 Agency Total 689.8 726.2 740.9 FTE Positions 9.0 9.0 9.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 To ensure the health, safety, and welfare of the public through regulation of the dental profession. Performance Measures •Percent of cases adjudicated each calendar year (ratio of complaints resolved to complaints received) •Average number of days from receipt of complaint to resolution of complaint •Average number of days from receipt of completed application to issuance or denial of certification or issuance Total • number of licenses/renewals issued •Percent of investigations resulting in disciplinary or enforcement action •Total number of applications received FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 117 116 80 80 139 155 150 150 23 31 60 60 1,915 1,920 1,620 1,937 13 9 15 15 277 347 250 250 •Total number of individuals or facilities 5,042 5,242 5,250 5,350 •Percent of applicants or license holders NA NA 60 70 2 2 2 2 •Total number of investigations conducted 304 274 350 350 licensed reporting very good or excellent service •Number of licenses revoked or suspended Page 290 Board of Dental Examiners Inspection and Regulation 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY BOARD OF DISPENSING OPTICIANS DOA Careen J. Heinze, Executive Director Contact: Careen J. Heinze, Executive Director (602) 542-3095 A.R.S. 32-1671 To protect the visual health of the citizens of Arizona by regulating and maintaining standards of practice in the field of opticianry. Agency/Program Description: FY 2000 Estimate FY 1999 Actual FY 2000 Expected FY 2001 Expected 18 19 18 20 18 19 18 20 5 5 5 5 60 60 60 60 until completion Goal 3 To better protect the public through the administration of a continuing education requirement in order to upgrade the profession of opticianry in accordance with the Board's mandate. FY 1998 Actual Performance Measures •Percent of licensees fulfilling continuing FY 1999 Actual 97 99 FY 2000 Expected 100 FY 2001 Expected 100 education requirement u ($ Thousands) FY 1999 Actual u u u u u FY 2001 Estimate 0.0 69.0 0.0 0.0 0.0 81.7 0.0 0.0 0.0 91.3 0.0 0.0 69.0 81.7 91.3 Capital Funds 0.0 0.0 0.0 Agency Total 69.0 81.7 91.3 FTE Positions 0.8 0.8 1.0 Operating Funds Subtotal •Complaints received •Complaints resolved •Disciplinary action •Number of days from receipt of complaint u The Board of Dispensing Opticians examines and licenses professionals to practice in the field of opticianry and licenses optical establishments. The Board also accepts complaints against licensees, investigates allegations, and administratively adjudicates complaints. The Board serves 700 opticians and 600 optical establishments licensed to practice in the state, as well as all Arizona citizens who receive these professional services. Funding and FTE Summary: FY 1998 Actual Performance Measures Agency/Program Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Goal 2 To investigate and adjudicate consumer and Board initiated complaints in accordance with statutes and rules in order to protect the public from incompetent services and unprofessional and unethical conduct. Agency/Program Goals and Performance Measures: u Goal 1 To ensure high standards of professional and ethical conduct in the field of opticianry through efficient processing of examination, establishment, and optician license applications and administration of the State Board Practical Examination. Performance Measures •Optician applications received •Optician licenses issued •Optician renewal applications processed •Establishment applications received •Establishment licenses issued •Establishment renewal applications processed •Average number of days from receipt of application to sit for exam and examination •Average number of days from receipt of application for establishment license to granting of license Inspection and Regulation FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 42 44 42 32 37 32 42 32 598 612 644 676 16 60 16 16 16 60 16 16 222 238 254 270 75 75 75 75 30 30 30 30 Board of Dispensing Opticians Page 291 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY BOARD OF FUNERAL DIRECTORS AND EMBALMERS FDA Rodolfo R. Thomas, Executive Director Contact: Rodolfo R. Thomas, Executive Director (602) 542-3095 A.R.S. 32-1301 et. seq. •Number of complaints received •Number of inspections u To maintain and enforce a set of standards that provides protection for the health, safety and welfare of Arizona citizens by educating the consumer and by actively and impartially regulating those licensed to provide funeral goods and services. u ($ Thousands) Funding and FTE Summary: FY 1999 Actual FY 2000 Estimate FY 2000 Expected FY 2001 Expected 45 50 40 40 15 40 100 140 FY 1998 Actual •Complaints processed •Disciplinary actions taken •Number of complaints received •Average days to renew license •Average days to investigate complaint •Number of licenses The Board of Funeral Directors and Embalmers examines and licenses individuals that provide funeral goods and services. The Board also accepts complaints against licensees, investigates allegations and administratively adjudicates complaints. The Board oversees approximately 800 licensees practicing in the state and serves all Arizona citizens who receive funeral goods and services. FY 1999 Actual Goal 3 To actively and impartially investigate allegations and complaints and provide enforcement to protect the public from incompetent services, unprofessional, unethical and illegal conduct. Performance Measures Agency/Program Description: u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 45 27 20 15 17 26 15 10 58 45 30 20 45 45 30 30 90 90 90 90 1,224 1,301 1,375 1,425 u u FY 2001 Estimate 0.0 185.3 0.0 0.0 0.0 263.0 0.0 0.0 0.0 251.9 0.0 0.0 185.3 263.0 251.9 Capital Funds 0.0 0.0 0.0 Agency Total 185.3 263.0 251.9 FTE Positions 3.0 4.0 4.0 Operating Funds Subtotal FY 1998 Actual Performance Measures Agency/Program Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Goal 2 To ensure and enforce that information is made available to both the consumer and the licensee that educates them to the standards of practice relating to providing funeral goods and services. Agency/Program Goals and Performance Measures: u Goal 1 To ensure that licenses are only granted and renewed to competent individuals with high standards of professional and ethical conduct. Performance Measures •Applications received •Licenses issued •Applications denied •Average days to process license •Number of investigations •Number of inspections •Number of complaints received •Average number of days to investigate •Average number of days to renew license Page 292 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 115 122 130 135 114 120 124 130 1 2 2 3 45 45 30 30 15 27 20 15 15 40 100 150 15 27 20 15 90 90 90 90 45 45 30 30 Board of Funeral Directors and Embalmers Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY SUMMARY DEPARTMENT OF GAMING Goal 3 To develop competent and professional staff to fulfill the mission. FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected Key Performance Measures •Percent of employees satisfied GMA Stephen Hart, Director Contact: Steven McCance, Chief Financial Officer (602) 604-1801 u Agency Mission: NA GMA.1 The Department of Gaming is responsible for carrying out the State's responsibilities under the Tribal-State gaming compacts. The Department monitors Tribal gaming operations compliance with all compact requirements, including those governing the nature, extent and conduct of gaming activities; public health, safety and welfare; and other operational requirements. It also conducts background investigations of all prospective gaming employees, management contractors, providers of gaming services and manufacturers and distributors of gaming devices in order to ensure that unsuitable individuals or companies are not involved in Arizona's gaming industry. 70 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected •Number of hours of technical training Agency Description: 60 Goal 4 To prepare for significant changes in technology facing the gaming industry. Key Performance Measures To assure the public that gaming is limited and well-regulated. NA NA NA 570 710 PROGRAM SUMMARY ENFORCEMENT Operations Contact: Dave Arnell, Deputy Director of Enforcement Phone: (602) 604-1801 A.R.S. 5-601 Program Mission: To regulate and monitor compliance with the provisions of the Tribal-State gaming compacts. Program Description: ($ Thousands) Agency Summary: FY 1999 Actual Ø ENFORCEMENT Ø CERTIFICATION FY 2000 Estimate 2,973.4 3,515.5 3,536.3 744.2 1,177.4 1,196.8 Capital Funds 0.0 0.0 0.0 Agency Total 3,717.6 4,692.9 4,733.1 ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 1999 Actual 0.0 4,692.9 0.0 0.0 0.0 4,733.1 0.0 0.0 3,717.6 4,692.9 4,733.1 Capital Funds 0.0 0.0 0.0 Agency Total 3,717.6 4,692.9 4,733.1 FTE Positions 71.0 71.0 71.0 General Funds Other Appropriated Funds Other Non Appropriated Funds 0.0 3,515.5 0.0 0.0 3,536.3 0.0 Federal Funds 0.0 0.0 0.0 Program Total 2,973.4 3,515.5 3,536.3 FTE Positions 55.0 55.0 55.0 u Goal 1 •Meeting with tribal officers at least NA 4 4 once a quarter u •Number of compact compliance reviews •Compliance violations •Compliance violations resolved •Compliance violations outstanding u Goal 2 Goal 2 To assure compliance with gaming compacts. Key Performance Measures •Number of violations Inspection and Regulation FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected NA NA 48 To monitor compliance with compact provisions and internal control requirements. Performance Measures FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected NA FY 2001 Estimate Program Goals and Performance Measures: Goal 1 To foster healthy and collaborative relationships between the tribes and the Arizona Department of Gaming. Key Performance Measures FY 2000 Estimate 0.0 2,973.4 0.0 Agency Goals and Key Performance Measures: u ($ Thousands) Funding and FTE Amounts: FY 2001 Estimate 0.0 3,717.6 0.0 0.0 Operating Funds Subtotal The Department of Gaming monitors Tribal compliance with the compact provisions, including those governing the nature, size and conduct of gaming activities. This is accomplished through inspections of the gaming facilities, the review of records, the compliance testing of gaming devices during both scheduled and random inspections and testing of internal controls. The Department of Gaming's enforcement function is funded through a gaming device assessment established in section 12(b) of the TribalState compacts. FY 2001 Estimate 44 FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 24 24 NA NA 48 44 NA NA 24 36 NA NA 24 40 To monitor and enforce technical standards for gaming devices. Performance Measures •Number of inspections Department of Gaming FY 1998 Actual FY 1998 Actual NA FY 1999 Actual NA FY 2000 Expected 60 FY 2001 Expected 120 Page 293 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Number of machines inspected •Number of machine deficiencies •Percent of machines deficient GMA.2 NA NA 3,000 6,000 NA NA 70 50 NA NA 3 1 FY 1998 Actual Performance Measures •Number of corporations in certification 141 process Applications pending/withdrawn • •Permanent certifications/temporary certifications •Applicants denied PROGRAM SUMMARY CERTIFICATION Operations u u u u 90 FY 2000 Expected 95 FY 2001 Expected 95 5/10 20/1 20/1 20/1 98/18 100/50 105/50 105/50 •Percent of customers satisfied Contact: Dave Arnell, Deputy Director Phone: (602) 604-1801 A.R.S. 5-601 FY 1999 Actual u 10 7 7 7 NA NA 75 85 u Program Mission: To investigate and evaluate the suitability of applicants for state certification within time frames set by Tribal-State compacts. Program Description: The Department of Gaming receives applications of persons seeking state certification or a tribal gaming license. Within 20 days of receiving a completed application for state certification of a nontribal member, the Department issues temporary certification, unless there is evidence of criminal history sufficient to disqualify the applicant. Following the completion of a background investigation, if the applicant is found suitable, permanent state certification is granted. At the conclusion of the background investigation of a tribal member, a recommendation is made to the Tribe as to whether the person should receive a tribal license. The Department also conducts background investigations and audits to certify corporations or other entities who provide gaming services to tribal gaming facilities who conduct more than $10,000 per month in business with a tribal gaming facility. The program is funded through certification fees and investigative costs established in section 5(l) of the Tribal-State compacts. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 0.0 744.2 0.0 FY 2001 Estimate 0.0 1,177.4 0.0 0.0 1,196.8 0.0 Federal Funds 0.0 0.0 0.0 Program Total 744.2 1,177.4 1,196.8 FTE Positions 16.0 16.0 16.0 Program Goals and Performance Measures: u Goal 1 To determine suitability of individual applicants. Performance Measures •Number of applications received •Number of days elapsed from receipt of completed application to the forwarding of the applicant's fingerprint card to the Department of Public Safety •Number of temporary certifications issued in 20 days following a review of state criminal history record information •Percent of temporary certifications issued with state criminal history record information available u Goal 2 Page 294 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 8,693 10,400 10,800 10,800 2 3 3 3 2,635 10,400 10,800 10,800 99 99 99 99 To determine suitability of vendor applicants. Department of Gaming Inspection and Regulation 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY BOARD OF HOMEOPATHIC MEDICAL EXAMINERS HEA Christine Springer, Executive Director Contact: Christine Springer, Executive Director (602) 542-3095 A.R.S. 32-2901 Goal 2 To receive, investigate and adjudicate complaints in a timely manner. FY 1998 Actual Performance Measures •Complaints or inquiries received •Percent of complaints resolved within 120 FY 1999 Actual FY 2000 Expected FY 2001 Expected 7 17 20 20 75 80 80 80 0 1 1 1 60 78 78 78 1 1 1 1 120 78 78 78 20 10 0 0 8 15 15 15 days •Complaints resolved by taking disciplinary Agency/Program Mission: To protect the public health, safety and welfare through a selfsupporting program of examination, licensing, and regulation of homeopathic physicians. Agency/Program Description: The Board of Homeopathic Medical Examiners reviews and examines the education, experience, and background of applicants to determine if they possess the qualifications required by law to practice homeopathic medicine and any of the subspecialties within the scope of practice. Annually, licensees renew their licenses, permits and registrations and provide updated information about the nature of their practices. Upon receipt of complaints against licensed homeopathic physicians, the Board conducts investigations; and, holds hearings, taking disciplinary action as necessary to protect the public safety. action against license •Average number of days per investigation from start to final adjudication •Percent of total licensees with disciplinary action •Average number of days from receipt of complaint to resolution •Percent of investigations resulting in disciplinary or enforcement action •Total number of investigations conducted u Goal 3 To collect, update, and deliver information in a timely manner concerning licensees' location, practice modalities, and status for the public record. FY 1998 Actual Performance Measures •Requests for information received •Percent of information inquiries responded FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,526 1,283 1,400 1,500 70 98 98 98 to within 48 hours ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds FY 2000 Estimate u 0.0 65.8 0.0 70.6 0.0 71.0 0.0 0.0 0.0 0.0 0.0 0.0 65.8 70.6 71.0 Capital Funds 0.0 0.0 0.0 Agency Total 65.8 70.6 71.0 FTE Positions 1.0 1.0 1.0 Other Non Appropriated Funds Federal Funds Operating Funds Subtotal u u u u u FY 2001 Estimate Agency/Program Goals and Performance Measures: u Goal 1 To issue, renew, or deny licenses, permits and registrations in a timely manner. Performance Measures •Applications received •New licenses issued •Licenses eligible for renewal •Licenses renewed •Renewal receipts mailed within 72 hours of receipt of completed application •Average number of days from receipt of completed application to issuance or denial of certification •Percent of applicants or license holders reporting very good or excellent service Inspection and Regulation FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 28 42 57 28 41 56 62 57 138 175 247 272 135 175 247 272 135 170 245 270 90 90 90 90 90 90 90 90 Board of Homeopathic Medical Examiners Page 295 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY SUMMARY Goal 1 To ensure that workers' compensation claims are processed in a timely and efficient manner. INDUSTRIAL COMMISSION OF ARIZONA Key Performance Measures ICA Larry Etchechury, Director Contact: Douglas R. Newton, Agency Coordinator (602) 542-5380 Agency Mission: To efficiently administer and effectively enforce all applicable laws, rules, and regulations relative to the protection of life, health, safety and welfare of employees within the State. Agency Description: The Industrial Commission is a regulatory agency that was created in 1925. While the Commission still is responsible for overseeing the State Workers' Compensation System, its role over the years has been expanded to cover other labor-related issues, including Occupational Safety and Health, child labor regulations, resolution of wage related disputes, licensing of employment counseling and talent agencies, vocational rehabilitation, and provision of workers' compensation coverage for claimants of uninsured employers or insolvent carriers and self-insured employers. ($ Thousands) Agency Summary: FY 1999 Actual Ø ADMINISTRATIVE FY 2000 Estimate 2,799.0 3,116.0 FY 2001 Estimate 2,600.7 2,899.7 2,946.6 CLAIMS PROCESSING OF Ø ADJUDICATION DISPUTES Ø LABOR LAW 4,193.6 4,530.9 processed •Percent of claims processed within 5 days •Employees average monthly wage determinations issued •Percent of claims determined within 45 days u •Petitions for hearings received •Awards issued •Days between petitions received and awards issued •Pre-hearing settlements, awards issued •Cases that result in a hearing u 4,595.8 513.9 575.5 586.7 2,899.6 3,306.1 3,555.0 •Child Labor violations investigated •Child Labor violations confirmed •Wage claims filed by employee u Ø OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION Ø SPECIAL FUND CLAIMS 664.6 722.7 737.2 Ø LEGAL COUNSEL 1,053.5 1,161.6 1,185.2 Capital Funds 0.0 0.0 0.0 Agency Total 14,724.9 16,312.5 16,706.7 •Safety violations found •Health violations found •Safety consultation surveys •Boilers inspected •Elevators inspected u ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 13,499.6 FY 2000 Estimate 0.0 14,590.4 FY 2001 Estimate 0.0 14,899.0 144.7 1,080.6 177.1 1,545.0 166.7 1,641.0 14,724.9 16,312.5 16,706.7 Capital Funds 0.0 0.0 0.0 Agency Total 14,724.9 16,312.5 16,706.7 FTE Positions 300.0 309.0 309.0 Operating Funds Subtotal Agency Goals and Key Performance Measures: Page 296 160,000 92 95 98 98 19,361 20,593 22,000 23,000 80 80 95 95 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 8,872 8,518 9,718 10,270 8,798 7,937 9,700 10,185 122 118 130 130 5,511 4,965 6,064 6,067 3,287 2,972 3,624 3,805 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 352 279 300 320 151 121 140 140 3,202 3,025 3,200 3,200 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 2,666 1,431 2,964 2,964 1,380 932 1,300 1,300 288 385 500 500 2,857 3,021 3,300 3,500 4,724 4,647 4,700 4,700 Goal 5 To ensure that injury claims of Special Fund claimants are processed effectively and efficiently. Key Performance Measures •No Insurance awards issued •Average annual cost (in dollars) of No Insurance awards •Warrants issued in payment of Special Fund claims u 155,000 Goal 4 To ensure that a safe workplace exists for all Arizona employees through enforcement of OSHA standards and boiler and elevator codes. Key Performance Measures PROCESSING 151,492 Goal 3 To ensure that labor issues involving child labor and employee wages are resolved in a timely efficient manner. Key Performance Measures ADMINISTRATION 150,393 Goal 2 To ensure that requests for hearing on workers compensation claims are heard in a timely and a cost effective manner. Key Performance Measures 3,100.2 SERVICES Ø WORKERS COMPENSATION •Workers compensation claims FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 2,880 3,755 3,900 4,050 5,865 5,982 6,150 6,300 17,051 15,932 17,000 17,500 Goal 6 To administer oversight and review of operation of Industrial Commission to ensure that agency duties are conducted efficiently and effectively. Key Performance Measures •Workers compensation claimants FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 6,662 5,318 6,400 6,400 problems resolved Industrial Commission of Arizona Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Self insurance applications and renewals processed •Complaints received concerning non workers compensation coverage by employers •Cases referred for outside collection •OSHA cases referred for hearing ICA.1 132 120 130 140 1,724 1,244 1,300 1,340 338 195 220 240 191 175 192 payment of medical and compensation payments for uninsured claimants as well as ensuring collection of funds that are payable to the agency; maintains Special Fund Office Building in Phoenix and Tucson; maintains data processing functions for the agency. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 2,388.6 38.0 73.9 0.0 2,674.0 35.0 70.3 0.0 2,649.7 35.0 70.3 Program Total 2,500.5 2,779.3 2,755.0 FTE Positions 40.0 40.0 40.0 200 PROGRAM SUMMARY ADMINISTRATIVE SERVICES Contact: Douglas R. Newton Phone: (602) 542-5380 A.R.S. 23-1, Art. 1 Program Mission: Subprogram Goals and Performance Measures: To support all activities of the other agency programs to allow them to perform their function in the most effective and efficient manner possible. u Program Description: Performance Measures Provides personnel services to individuals and departments within the agency; evaluates bonding criteria, applications, and renewals of self insured employers; provides payment of medical and compensation payments for uninsured claimants as well as ensuring collection of funds that are payable to the agency; maintains Special Fund Office Building in Phoenix and Tucson; maintains data processing functions for the agency. •Actions processed ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 0.0 0.0 0.0 2,687.1 38.0 3,010.7 35.0 2,994.9 35.0 73.9 70.3 70.3 Program Total 2,799.0 3,116.0 3,100.2 FTE Positions 45.0 46.0 46.0 This Program Contains the Following Subprograms: 4 Administrative Support 4 Workers' Compensation Ombudsman u Goal 1 To process all personnel actions in an effective manner on a timely basis. 1,372 FY 1999 Actual 1,650 FY 2000 Expected FY 2001 Expected 1,400 1,500 Goal 2 To process all accounting transactions correctly on a timely basis. Performance Measures •Average invoices not processed at months end •Average invoices not paid at month's end u FY 1998 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 313 308 300 300 189 205 200 200 Goal 3 To process all self insurance applications and renewals efficiently and in a timely manner. Performance Measures •Renewals and applications processed •Renewals in backlog FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 132 120 130 140 13 14 12 12 SUBPROGRAM SUMMARY ICA.1.2 WORKERS' COMPENSATION OMBUDSMAN Contact: Mary Green, Executive Staff Assistant Phone: (602) 542-4317 A.R.S. 23-1, Art. 1 Subprogram Mission: 4 Office of Director ICA.1.1 ($ Thousands) Funding and FTE Amounts: To assist injured workers in resolving workers' compensation related problems. SUBPROGRAM SUMMARY Subprogram Description: ADMINISTRATIVE SUPPORT Contact: Douglas R. Newton, Agency Coordinator Phone: (602) 542-5380 A.R.S. 23-1, Art. 1 Subprogram Mission: To support all activities of the other agency programs to allow them to perform their function in the most effective and efficient manner possible. The Ombudsman must investigate all reported complaints concerning injured workers; intercede on behalf of claimants in resolution of problems with attorneys, insurance carrier, state agencies; ensure that claimants are entitled to benefits due them under workers compensation law; and refer claimants for rehabilitation and job placement. Subprogram Description: The program provides personnel services to individuals and departments within the agency; evaluates bonding criteria, applications, and renewals of self insured employers; provides Inspection and Regulation Industrial Commission of Arizona Page 297 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 110.9 0.0 0.0 0.0 143.5 0.0 0.0 0.0 146.2 0.0 0.0 Program Total 110.9 143.5 146.2 FTE Positions 3.0 4.0 4.0 • Claimants contacted • Claimants' cases closed ICA.1.3 FY 1998 Actual To ensure that all workers' compensation claims are processed in accordance with the rules and laws of Arizona. FY 1999 Actual FY 2000 Expected Program Description: FY 2001 Expected 6,662 5,318 6,400 6,400 65 100 100 100 SUBPROGRAM SUMMARY OFFICE OF DIRECTOR Contact: Larry Etchechury, Director Phone: (602) 542-4411 A.R.S. 23.101, 23.108 General Funds Other Appropriated Funds Other Non Appropriated Funds Subprogram Description: This subprogram, made up of the offices of the Commission, Director, and Special fund Investment Committee, controls all activities of the agency to insure that rules and laws are effectively enforced and resources efficiently used. Specifically, the program adopts all rules, approves OSHA claims, sets tax rates, approves self-insurance, reviews lump sum settlement requests, and establishes policy for investment of Special Fund. ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 187.6 0.0 0.0 0.0 193.2 0.0 0.0 0.0 199.0 0.0 0.0 Program Total 187.6 193.2 199.0 FTE Positions 2.0 2.0 2.0 0.0 2,507.4 93.3 FY 2001 Estimate 0.0 2,789.7 110.0 0.0 2,846.6 100.0 Federal Funds 0.0 0.0 0.0 2,600.7 2,899.7 2,946.6 FTE Positions 84.0 84.0 84.0 Program Goals and Performance Measures: u Goal 1 To ensure that permanent disability awards are issued in timely manner. Performance Measures •Awards issued •Percent of awards issued within 80 days u Goal 2 •Wage determinations issued •Percent determined within 45 days u Goal 3 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 2,711 3,395 3,700 3,700 55 60 60 60 To complete employees average monthly wage in most effective, efficient manner possible. Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 19,361 20,593 22,000 23,000 80 80 95 95 To process lump sum settlement requests in the most efficient manner. Performance Measures Goal 1 To administer oversight and review operations of agency to ensure that agency duties are conducted efficiently and effectively. FY 2000 Estimate Program Total Subprogram Goals and Performance Measures: u ($ Thousands) FY 1999 Actual To oversee all activities of the Industrial Commission for the protection of life, health, safety and welfare of employees of Arizona. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds The program regulates activities of insurance carriers and self insurers who process industrial injury claims; assesses penalties or increases in insurance benefits for bad faith or unfair claims processes; ensures that every injured worker is treated fairly and properly cared for in compliance with the law; approves out of state travel for injured workers; and ensures that claims are accepted or denied within 21 days of receipt of notice of claims. Funding and FTE Amounts: Subprogram Mission: Funding and FTE Amounts: WORKERS COMPENSATION CLAIMS PROCESSING Program Mission: Goal 1 To resolve problems concerning claims of injured workers in efficient manner on a timely basis. Performance Measures PROGRAM SUMMARY Contact: Karen H. Ellerman, Manager Phone: (602) 542-4661 A.R.S. 23-6 Subprogram Goals and Performance Measures: u ICA.2 •Lump sum requests processed •Percent of requests processed within 15 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 105 93 100 100 97 95 95 95 days Performance Measures • Valid complaints received concerning FY 1998 Actual FY 1999 Actual NA Baseline FY 2000 Expected NA FY 2001 Expected u Goal 4 NA To process initial filing of Workers Compensation Claims on timely basis. agency operations Performance Measures •Claims processed •Percent processed within five days Page 298 Industrial Commission of Arizona FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 150,393 151,492 155,000 160,000 92 95 98 98 Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ICA.3 The program must enforce all statutes and rules concerning the resolution of wage complaint disputes, the licensing and regulation of private employment agencies, and the enforcement of child labor laws which involve the issuing of penalties for violations. The program must also provide information on labor issues to the requesting public. PROGRAM SUMMARY ADJUDICATION OF DISPUTES Contact: Harriet Turney, Chief Judge Phone: (602) 542-5247 A.R.S. 23-6, Art. 3 To adjudicate disputed workers' compensation claims and appeals of penalty assessment issued by the Occupational Safety and Health Administration (OSHA) Division and Labor Division. Program Description: The program settles disputes created by decisions made by insurance carriers, self insured employers or the Industrial Commission. The workers' compensation claimant, insurance carrier or other interested party would request a hearing. Disputes are also settled in the same manner for OSHA penalty decisions appealed by the employer and Child Labor citations appealed by employers. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds 0.0 500.5 13.4 0.0 543.4 32.1 0.0 555.0 31.7 Federal Funds 0.0 0.0 0.0 Program Total 513.9 575.5 586.7 FTE Positions 15.0 15.0 15.0 u FY 2000 Estimate FY 2001 Estimate Goal 1 To efficiently enforce the Child Labor Laws in a timely manner. Performance Measures 0.0 4,530.9 0.0 0.0 4,595.8 0.0 Federal Funds 0.0 0.0 0.0 Program Total 4,193.6 4,530.9 4,595.8 FTE Positions 55.0 55.0 55.0 •Injury reports reviewed •Violations investigated •Violations confirmed •Turnover time (time violations known to u Goal 2 u •Claims filed •Average months to complete investigation Performance Measures •Petitions for hearing received: Workers Compensation •Petitions for hearing received: OSHA •Number of days between Workers FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 8,872 8,518 9,718 10,270 199 195 240 264 122 118 130 130 To process requests for hearing in the most efficient, cost effective manner. Performance Measures •Awards issued without hearing ICA.4 u Goal 3 FY 1998 Actual FY 1999 Actual 5,511 4,965 FY 2000 Expected 6,064 FY 2001 Expected 6,067 PROGRAM SUMMARY LABOR LAW ADMINISTRATION Contact: Orlando Macias, Director Phone: (602) 542-4515 A.R.S. 23-3, Art 2, 23-2, Art 3, 7 FY 2000 Expected FY 2001 Expected 1,785 1,922 2,000 2,200 352 279 300 320 151 121 140 140 45 33 45 45 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 3,202 3,025 3,200 3,300 3.7 3.2 3.5 3.5 To efficiently process and monitor the licensing of private employment agencies. Performance Measures Compensation and OSHA petitions received and awards issued FY 1999 Actual To efficiently process and investigate wage claims in a timely manner. Performance Measures To process and set hearings so that they are heard in a timely manner. FY 1998 Actual Labor to time violation confirmed (in days) Program Goals and Performance Measures: Goal 2 FY 2001 Estimate Program Goals and Performance Measures: 0.0 4,193.6 0.0 u FY 2000 Estimate ($ Thousands) Funding and FTE Amounts: Goal 1 ($ Thousands) Funding and FTE Amounts: Program Mission: •Percent of licenses processed within 90 days •License applications processed ICA.5 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 80 86 90 90 10 7 10 10 PROGRAM SUMMARY OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION Contact: Darin Perkins, Director Phone: (602) 542-5795 A.R.S. 23-2, Art 10 Program Mission: To ensure the safety of employees in the State of Arizona covered by the Arizona Occupational Safety and Health Act of 1972. Program Description: Program Mission: To provide for the administration of labor laws for the protection of wage claimants, child employees and users of employment agencies. Program Description: Inspection and Regulation Under a certified and approved plan with the United States Department of Labor, administer Arizona Occupational Safety and Health Act (OSHA). Responsible for enforcing the Occupational Safety and Health standards in all industries in Arizona except: Industrial Commission of Arizona Page 299 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS mining, smelting, establishments located on Indian reservations and Federal agencies. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 0.0 1,892.9 0.0 FY 2001 Estimate 0.0 1,831.4 0.0 0.0 1,984.3 0.0 Federal Funds 1,006.7 1,474.7 1,570.7 Program Total 2,899.6 3,306.1 3,555.0 FTE Positions 60.0 68.0 68.0 coverage or by self insurance coverage in Arizona. Program Description: The program processes all claims for injured workers where the employer failed to provide workers compensation insurance; provides medical and compensation to injured workers whose employer's had no insurance at the time of injury; provides continuing medical benefits for injured workers following termination of temporary benefits; administers the second injury fund; and provides for rehabilitation for scheduled and unscheduled injured workers claims. FY 1999 Actual Program Goals and Performance Measures: u Goal 1 To effectively enforce all OSHA standard in safety compliance and industrial hygiene. Performance Measures •Health compliance inspections •Health violations •Safety compliance inspections •Safety violations u Goal 2 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected General Funds Other Appropriated Funds Other Non Appropriated Funds •Hazards •Health consultation surveys •Hazards u Goal 3 0.0 722.7 0.0 0.0 737.2 0.0 Federal Funds 0.0 0.0 0.0 532 406 488 488 Program Total 664.6 722.7 737.2 932 1,300 1,300 FTE Positions 18.0 18.0 18.0 1,197 699 1,412 1,412 2,666 1,431 2,964 2.964 •Employees trained u Goal 4 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 288 385 500 500 1,126 2,214 2,200 2,200 162 103 128 128 389 360 450 450 Program Goals and Performance Measures: u Goal 1 To process claims of injured Special Fund claimants in timely manner. FY 1998 Actual FY 1998 Actual FY 1999 Actual 4,538 4,504 FY 2000 Expected 5,000 FY 2001 Expected •Boilers inspected •Deficiencies identified •Elevators inspected •Deficiencies identified ICA.6 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 38.5 64.2 FY 2000 Expected FY 2001 Expected 21 21 notice and issuance of award u Goal 2 To process claims of injured Special Fund claimants in most cost effective manner. FY 1998 Actual •Average annual cost per supportive care in dollars •Average annual cost per no insurance in dollars •Average annual cost per rehabilitation in dollars FY 1999 Actual FY 2000 Expected FY 2001 Expected 2,309 2,206 2,400 2,400 5,865 5,982 6,150 6,300 6,337 6,942 7,900 7,900 3,500 ICA.7 PROGRAM SUMMARY LEGAL COUNSEL Contact: Anita Valainis, Chief Counsel Phone: (602) 542-5781 A.R.S. 41-192 2,857 3,021 3,300 784 672 800 800 4,724 4,647 4,700 4,700 Program Mission: 2,058 1,671 1,800 1,800 To represent the Industrial Commission of Arizona in all legal matters affecting the agency. PROGRAM SUMMARY Program Description: SPECIAL FUND CLAIMS PROCESSING Contact: Terri Plew, Monitor Phone: (602) 542-3294 A.R.S. 23-1065(B-G) Program Mission: To act as an insurance carrier to provide benefits to all injured employees not covered by regular worker's compensation insurance Page 300 FY 1999 Actual 5,000 To ensure that there is no danger to employees or the general public from Arizona boilers or elevators. Performance Measures •Average days between receipt of claims Performance Measures To provide statewide training programs to employees concerning specific safety related functions that are timely and effective. Performance Measures FY 2001 Estimate 0.0 664.6 0.0 Performance Measures •Safety consultation surveys FY 2000 Estimate 1,380 To provide effective and timely voluntary consultation services to aid employers in recognizing and abating work place hazards. Performance Measures ($ Thousands) Funding and FTE Amounts: The program represents the Special Fund in all legal decisions affecting Special Fund claimants, the OSHA Division regarding contested OSHA citations, and the Labor Division in child labor and wage claim appeals. The program promulgates rules for the agency, provides legal advice as requested to the Commission and agency staff, and acts as collection agent for amounts owed to the Industrial Commission. The program also ensures compliance by Arizona employers with workers compensation coverage requirements. Industrial Commission of Arizona Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 0.0 1,053.5 0.0 0.0 1,161.6 0.0 0.0 1,185.2 0.0 Federal Funds 0.0 0.0 0.0 Program Total 1,053.5 1,161.6 1,185.2 FTE Positions 23.0 23.0 23.0 Program Goals and Performance Measures: u Goal 1 To provide quality legal representation to the Agency in contested legal matters. FY 1998 Actual Performance Measures •OSHA hearings •Apportionment/Supportive Care Matters u Goal 2 FY 1999 Actual FY 2000 Expected FY 2001 Expected 191 195 192 200 128 105 115 126 To effectively collect debts owed to the Industrial Commission. FY 1998 Actual Performance Measures •Collection investigations completed •Collection files opened •Delinquent collection accounts to outside FY 1999 Actual FY 2000 Expected FY 2001 Expected 22 22 48 48 567 488 500 520 338 195 220 240 counsel u Goal 3 To effectively enforce compliance by Arizona employers with Arizona Workers' Compensation Insurance requirements. FY 1998 Actual Performance Measures •Compliance referrals •Compliance investigations completed •Civil penalties issued u Inspection and Regulation u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,724 1,244 1,300 1,340 139 410 429 429 455 491 520 540 u u Industrial Commission of Arizona Page 301 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY SUMMARY Goal 1 To minimize the frequency, magnitude and public cost of insurer insolvencies. DEPARTMENT OF INSURANCE Key Performance Measures Charles R. Cohen, Director Contact: Scott B. Greenberg, Business & Licensing Administrator (602) 912-8406 IDA The Department of Insurance monitors and promotes the financial safety and soundness of insurers transacting business in Arizona; administers receiverships of failed insurers and payment of certain claims by the Arizona guaranty funds; licenses and authorizes the transaction of insurance business by insurers, agents, brokers, and other insurance-related entities regulated under A.R.S. Title 20; develops and makes insurance-related information publicly available; protects insurance consumers against unfair and illegal market practices; assists consumers with insurance-related questions and problems; investigates cases involving fraudulent insurance claims; and, annually collects over $150 million in insurance premium taxes and other revenues that benefit the General Fund. FY 1999 Actual Ø SOLVENCY REGULATION Ø CONSUMER SUPPORT Ø LICENSING Ø PREMIUM TAX FY 2000 Estimate FY 2001 Estimate 1,770.3 1,545.2 1,588.4 24,552.1 22,864.3 17,009.0 4,724.6 4,922.1 5,121.5 1,537.7 1,620.8 1,679.0 122.2 130.0 133.3 COLLECTIONS AND ANALYSIS INVESTIGATION Ø FRAUD AND DETERRENCE 1,057.9 1,106.9 1,126.4 Capital Funds 0.0 0.0 0.0 Agency Total 33,764.8 32,189.3 26,657.6 ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds FY 2000 Estimate 5,309.8 0.0 5,435.4 0.0 28,352.4 0.0 26,879.5 0.0 21,222.2 0.0 33,764.8 32,189.3 26,657.6 Capital Funds 0.0 0.0 0.0 Agency Total 33,764.8 32,189.3 26,657.6 FTE Positions 140.1 145.1 145.1 Operating Funds Subtotal Agency Goals and Key Performance Measures: Page 302 0 0 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected •Average licensing time frames days required to render a decision on a producer license application •Average licensing time frames days required to render a decision on an insurer, reinsurer, service corporation, health care services organization or prepaid health plan organization license application u NA 33 30 28 NA 171 175 150 Goal 3 To make insurance-related information and assistance readily available to consumers. Key Performance Measures FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected •Average number of copies of NA NA 15,000 15,000 Insurance Department consumeroriented publications distributed u Goal 4 To detect, redress, and deter unfair and illegal practices prejudicial to insurance consumers. Key Performance Measures FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected •Average calendar days to resolve a complaint •Average calendar days to complete an investigation IDA.1 50 40 32 30 50 36 35 32 PROGRAM SUMMARY POLICY AND ADMINISTRATION Office of the Director Contact: Charles R. Cohen, Director Phone: (602) 912-8451 A.R.S. Title 20; A.A.C. Title 4, Ch. 14 Program Mission: To provide leadership, direction, coordination and support, enabling the department to achieve its mission. Program Description: FY 2001 Estimate 5,388.0 24.4 Other Non Appropriated Funds Federal Funds 0 Goal 2 To efficiently and effectively issue insurance licenses to qualified applicants. ($ Thousands) Agency Summary: 0 receiverships Key Performance Measures To faithfully execute the state insurance laws in a manner that protects insurance consumers and encourages robust competition and economic development. Agency Description: AND Ø POLICY ADMINISTRATION •Number of new domestic u Agency Mission: FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected Develops and implements administrative and regulatory policies and procedures; coordinates and directs activities of divisions; implements insurance-related legislation, including the promulgation of necessary and appropriate rules and substantive policy statements; provides information and assistance to the Governor’s Office, Legislature and congressional delegation; develops legislative proposals to maintain effectiveness of insurance code; administers appealable agency actions and contested cases; coordinates legal representation provided by Attorney General’s Office; coordinates interaction with other state and federal agencies; coordinates with fellow state insurance regulators through the National Association of Insurance Commissioners; interfaces with representatives of major constituencies including industry, licensees, consumers and media; coordinates preparation and Department of Insurance Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS publication of regulatory information to consumers and regulated parties; coordinates and participates in various task forces and advisory groups related to insurance regulation; oversees administration of boards and other public bodies within department; provides agency accounting, budgeting, payroll, personnel, facilities management, risk management, telecommunication, information technology, mail processing and courier services. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds FY 2000 Estimate FY 2001 Estimate 1,587.6 24.4 1,379.0 0.0 1,413.8 0.0 158.3 166.2 174.6 Federal Funds 0.0 0.0 0.0 Program Total 1,770.3 1,545.2 1,588.4 FTE Positions 21.8 22.8 22.8 Other Non Appropriated Funds Program Goals and Performance Measures: u Goal 1 To provide quality accounting, budgeting, personnel, and procurement services to internal customers. Performance Measures •Percent of survey respondents indicating FY 1998 Actual FY 1999 Actual NA FY 2000 Expected FY 2001 Expected NA Baseline 90 “satisfied” or better u Goal 2 To provide quality information technology support to internal customers. Performance Measures •Percent of survey respondents indicating “satisfied” or better IDA.2 FY 1998 Actual FY 1999 Actual NA FY 2000 Expected FY 2001 Expected NA Baseline 90 PROGRAM SUMMARY SOLVENCY REGULATION Contact: Sara M. Begley, Deputy Director Phone: (602) 912-8456 A.R.S. Title 20 Program Mission: To promote financial safety and soundness within the Arizona insurance industry and to minimize the impact of insurer insolvencies. Program Description: The program monitors the financial solvency of insurers doing business in Arizona through mandatory and discretionary financial examinations and analysis of mandatory financial and transactional filings; administers the estates of Arizona insurer receiverships; and pays certain claims owed by insolvent insurers to Arizona residents. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 349.9 0.0 24,202.2 355.0 0.0 22,509.3 364.0 0.0 16,645.0 Federal Funds 0.0 0.0 0.0 Program Total 24,552.1 22,864.3 17,009.0 FTE Positions 29.7 32.7 32.7 This Program Contains the Following Subprograms: 4 Financial Conditions and Soundness Oversight 4 Insolvency Administration SUBPROGRAM SUMMARY IDA.2.1 FINANCIAL CONDITIONS AND SOUNDNESS OVERSIGHT Contact: Gary A. Torticill, Assistant Director Phone: (602) 912-8420 A.R.S. 20-156, 20-159, 20-169 to 20-172, Ch. 2- Subprogram Mission: To enforce statutory requirements applicable to the financial condition and practices of insurers doing business in Arizona, and to promote financial safety and soundness within the Arizona insurance industry. Subprogram Description: The Financial Condition and Soundness Oversight Subprogram monitors the financial solvency of approximately 2,000 insurers doing business in Arizona. It reviews quantitative and qualitative information obtained from insurers and other sources to ensure compliance with financial requirements, to detect insurers operating in hazardous financial conditions, to recommend corrective actions and to maintain compliance with financial regulation accreditation standards collectively promulgated by state insurance commissioners through the National Association of Insurance Commissioners. In accordance with Arizona law, it analyzes mandatory financial filings, such as, Annual and Quarterly Statements, Management Discussion & Analysis reports, Audited Financial Reports and Reports of Examination; schedules, plans and performs statutorily required and analytically targeted financial examinations of insurers and reinsurers; oversees insurers’ compliance with statutory deposit requirements; and reviews requests for approval of transactions, such as, acquisitions, mergers, withdrawals, reinstatements, reinsurance and certain transactions with affiliates, including extraordinary dividend distributions. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 349.9 0.0 5,373.4 0.0 355.0 0.0 5,642.1 0.0 364.0 0.0 5,924.2 0.0 Program Total 5,723.3 5,997.1 6,288.2 FTE Positions 20.2 20.2 20.2 Subprogram Goals and Performance Measures: Inspection and Regulation Department of Insurance Page 303 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 To detect and prevent insurer financial deficiencies and unsound practices as early as possible. Performance Measures • Percent of annual statements analyzed by June 30th • Percent of supplemental filings analyzed within 90 calendar days of receipt • Number of new domestic receiverships u FY 1998 Actual FY 1999 Actual FY 2000 Expected u FY 2001 Expected 98 98 98 98 84 98 98 98 0 0 0 0 Goal 2 To minimize the cost to policyholders and taxpayers of domestic insurer insolvencies. Performance Measures • The percent of policyholder claims and FY 1998 Actual FY 1999 Actual 71 FY 2000 Expected 40 FY 2001 Expected NA •Loss adjustment expenses as a percent of u FY 1999 Actual 16.8 FY 2000 Expected 13.5 FY 2001 Expected 12.5 12.0 Goal 2 To efficiently and effectively manage the affairs of insolvent insurance companies thereby minimizing unpaid claims and the costs to taxpayers of funding guaranty fund covered claims against insolvent insurers. •Receivership administrative expenses as FY 1998 Actual FY 1999 Actual 85 FY 2000 Expected 130 FY 2001 Expected NA NA a percentage of creditor payments for estates closed during the fiscal year SUBPROGRAM SUMMARY IDA.3 To effectively and efficiently conserve, rehabilitate, or liquidate insurance companies, or insurance company assets located in Arizona, that are placed in judicial delinquency proceedings, and to ensure valid outstanding claims against insolvent insurance companies are fully and promptly paid. Subprogram Description: This subprogram has two distinct components: the Receiver component and the Guaranty Funds component. The Receiver component takes over and administers the estates of insolvent Arizona insurers; develops and implements policies and procedures to efficiently and effectively rehabilitate or liquidate insurers taken over by the Department; collects and liquidates assets of insolvent insurers and distributes assets to creditors of insolvent insurers (including guaranty funds) according to statutory priority scheme; engages in litigation to collect and preserve assets of insolvent insurers; coordinates with other insurance departments and with the National Association of Insurance Commissioners to assist Arizona consumers with out-of-state insolvencies. The Guaranty Funds component investigates, adjudicates and pays Arizona insureds and claimants who have valid outstanding claims against insolvent insurers (subject to statutory limits); provides for continued coverage under eligible contracts; assesses member insurers with the costs of administering and paying claims; issues certificates of contribution entitling assessed member insurers to offset premium taxes; engages in litigation when necessary. ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 18,828.8 0.0 0.0 0.0 16,867.2 0.0 0.0 0.0 10,720.8 0.0 Program Total 18,828.8 16,867.2 10,720.8 FTE Positions 9.5 12.5 12.5 Subprogram Goals and Performance Measures: PROGRAM SUMMARY CONSUMER SUPPORT Subprogram Mission: Funding and FTE Amounts: FY 1998 Actual total claims expenses Performance Measures INSOLVENCY ADMINISTRATION Contact: Sara M. Begley, Deputy Director Phone: (602) 912-8456 A.R.S. 20-171 and 20-172, Ch. 3, Art. 4-7 Page 304 Performance Measures NA related expenses not ultimately paid or reimbursed by the estate for domestic receiverships closed in the fiscal year IDA.2.2 Goal 1 To maintain an appropriate ratio of Guaranty Funds’ Loss Adjustment Expenses to total claims expenses, thereby reducing premium tax offsets by minimizing assessments of member insurers. Contact: John D. Gagne, Assistant Director Phone: (602) 912-8430 A.R.S. Title 20, A.A.C. Title 4, Ch. 14 Program Mission: To inform and protect Arizona insurance consumers. Program Description: This program provides information and assistance to the public on a broad range of insurance-related issues; administers health care appeals; and performs investigations, examinations, and market surveillance in furtherance of consumer interests. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds 1,774.2 0.0 2,950.4 FY 2000 Estimate 1,820.9 0.0 3,101.2 FY 2001 Estimate 1,867.1 0.0 3,254.4 Federal Funds 0.0 0.0 0.0 Program Total 4,724.6 4,922.1 5,121.5 FTE Positions 58.0 58.0 58.0 This Program Contains the Following Subprograms: 4 Consumer Information and Assistance 4 Market Practices Oversight SUBPROGRAM SUMMARY IDA.3.1 CONSUMER INFORMATION AND ASSISTANCE Contact: John D. Gagne, Assistant Director Phone: (602) 912-8430 A.R.S. Title 20, Ch. 2, Art. 5, 6, Ch. 7, 12, 13 Subprogram Mission: To make insurance-related information and assistance readily available to enable Arizona consumers to make informed Department of Insurance Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u decisions, and to facilitate the receipt of benefits to which they are entitled. Goal 4 To make insurance-related information readily available to the public. Subprogram Description: This subprogram annually responds to approximately 100,000 phone calls and 4,800 written complaints or requests for information and assistance regarding insurance-related problems; assists consumers, including businesses, in securing liability insurance for difficult-to-place risks; administers the Health Care Appeals program, monitors insurer compliance and provides information and guidance to assist consumers through the appeals process; provides the public with informative brochures, insurer complaint ratios, premium comparisons, statutory annual reports, department newsletters and an Internet site; conducts informational outreach through newspaper articles, public appearances, meetings and conferences conducted by department personnel in conjunction with industry and consumer groups; responds to media inquiries; and coordinates responses to subpoenas and public records’ requests. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds 610.7 620.9 636.8 Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 161.2 0.0 0.0 172.5 0.0 0.0 179.3 0.0 Program Total 771.9 793.4 816.1 FTE Positions 19.5 19.5 19.5 Subprogram Goals and Performance Measures: u Performance Measures • Percent of survey respondents indicating “satisfied” or better • Average calendar days to resolve a complaint • Ratio of consumer complaint files opened per filled FTE assigned to such files u FY 2000 Expected FY 2001 Expected NA Baseline 75 • Percent of successful liability coverage placements • Percent of survey respondents indicating “satisfied” or better • Percentage of Health Care Appeals overturned (including by ADOI and outside professionals) • Percent of survey respondents indicating “satisfied” or better Inspection and Regulation 5,000 FY 2001 Expected 5,500 5,750 IDA.3.2 SUBPROGRAM SUMMARY MARKET PRACTICES OVERSIGHT Contact: Erin H. Klug, Assistant Director Phone: (602) 912-8442 A.R.S. Title 20, Ch. 2, Art. 4, 4.1, 4.2, 6 Subprogram Mission: To protect Arizona insurance consumers from unfair and illegal market practices. Subprogram Description: ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,163.5 0.0 2,789.2 0.0 1,200.0 0.0 2,928.7 0.0 1,230.3 0.0 3,075.1 0.0 40 32 30 Program Total 3,952.7 4,128.7 4,305.4 318 196 190 150 FTE Positions 38.5 38.5 38.5 Subprogram Goals and Performance Measures: FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 90 95 NA NA Baseline 75 FY 1998 Actual NA NA FY 1999 Actual 33.5 FY 2000 Expected 33.3 NA Baseline u Goal 1 To efficiently and effectively conduct investigations and to refer for prosecution cases involving violations by unauthorized entities, professional services licensees, and other violations arising out of consumer complaints. Performance Measures •Investigation files opened per filled FTE Goal 3 To effectively and efficiently administer health care appeals. Performance Measures 3,900 FY 2000 Expected 50 Goal 2 To assist consumers, including businesses, in securing liability insurance for difficult-to-place risks. Performance Measures u NA FY 1999 Actual FY 1999 Actual public inspection or subpoena production Funding and FTE Amounts: Goal 1 To effectively and efficiently respond to consumer inquiries and to facilitate resolution of complaints. FY 1998 Actual •Number of complaint files prepared for FY 1998 Actual The subprogram reviews rate filings to ensure that they comply with Arizona law; reviews policies, contracts and related forms, advertising and other marketing materials to ensure they contain all provisions and coverages required by law and are not misleading; conducts market conduct examinations of insurance companies to ensure that claims, marketing, underwriting and rating practices are in accordance with information filed with the Department and are in compliance with insurance laws and rules; and conducts investigations of insurance companies, agents, brokers and other professional service licensees to ensure compliance with Arizona law and recommends disciplinary action for violations. ($ Thousands) Funding and FTE Amounts: Performance Measures FY 2001 Expected 33.3 75 assigned to such files •Average calendar days to complete an investigation •Number of professional services licensees suspended or revoked during the year •Number of investigations conducted (number completed with a final disposition) •Percent of investigations resulting in disciplinary enforcement action Department of Insurance FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 300 256 200 180 50 36 35 32 27 41 45 50 254 267 275 275 23 37 40 45 Page 305 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 To efficiently and effectively review policies, contracts and related forms, and advertising and other marketing materials to ensure they contain all provisions and coverages required by law and are not misleading. FY 1998 Actual Performance Measures • Property & Casualty filings per filled FTE reviewing such filings • Life & Health filings per filled FTE reviewing such filings u FY 2000 Expected FY 2001 Expected 2,322 3,578 3,626 3,709 685 605 633 669 FY 1998 Actual • Number of workers’compensation, mortgage guaranty, and title insurance rate filings per filled FTE reviewing such filings (Article 4) • Total number of open competition rate filings per filled FTE reviewing such filings (Article 4.1) • Number of targeted open competition rate filings per filled FTE reviewing such filings (Article 4.1) • Percent of targeted open competition rate filings reviewed within 90 days of filing (Article 4.1) FY 1999 Actual 109 116 FY 2000 Expected FY 2001 Expected 123 131 659 779 824 852 NA 180 217 263 NA 50 60 72 reports filed • Amount of restitution recovered through market conduct examinations (in thousands) IDA.4 FY 1999 Actual FY 2000 Expected FY 2001 Expected 19 32 42 40 1,107.9 800.8 1,000.0 1,000.0 PROGRAM SUMMARY LICENSING Contact: Scott B. Greenberg, Business/Licensing Administrator Phone: (602) 912-8406 A.R.S. Title 20, A.A.C. Title 4, Ch. 14 496.2 0.0 1,041.5 518.0 0.0 1,102.8 530.8 0.0 1,148.2 Federal Funds 0.0 0.0 0.0 Program Total 1,537.7 1,620.8 1,679.0 FTE Positions 11.7 12.7 12.7 4 Insurer Licensing IDA.4.1 SUBPROGRAM SUMMARY PROFESSIONAL SERVICE LICENSING Contact: Scott B. Greenberg, Business and Licensing Administrator Phone: (602) 912-8406 A.R.S. Title 20; A.A.C. Title 4, Ch. 14 To provide efficient, effective, and high quality licensing services to agents, brokers and other insurance-related service providers and to ensure license candidates meet all qualifications for licensure. Subprogram Description: The subprogram reviews and analyzes applications for licensure by entities regulated under A.R.S. Title 20 to ensure that only those entities meeting the requirements prescribed by law are authorized to offer insurance-related services in Arizona; biennially reviews and analyzes applications of agents, brokers, adjusters, managing general agents, surplus lines brokers, and risk management consultants; annually reviews and analyzes applications/filings from life and health insurance administrators, rating organizations, rate service organizations, utilization review agents and reinsurance intermediaries; maintains physical and computerized license file information on licensees; oversees the administration of the continuing education program for certain licensees; provides public information from license files upon request. To provide efficient, effective, and high quality insurance licensing services and to ensure insurance license candidates meet all qualifications for licensure. Program Description: The program reviews and analyzes applications for licensure by entities regulated under A.R.S. Title 20 to ensure that only those entities meeting the requirements prescribed by law are authorized to offer insurance-related products and services in Arizona; maintains physical and computerized license file information on licensees; oversees the administration of related activities, such as producer continuing education and pre-license examinations; provides public information from license files upon request. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 431.8 0.0 40.0 0.0 450.0 0.0 51.3 0.0 461.1 0.0 44.1 0.0 Program Total 471.8 501.3 505.2 FTE Positions 10.5 11.5 11.5 Program Mission: Page 306 FY 2001 Estimate Subprogram Mission: FY 1998 Actual • Number of market conduct examination General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 4 Professional Service Licensing Goal 4 To efficiently and effectively target, prioritize, and conduct examinations of insurers’marketing, claims, underwriting and/or rating practices. Performance Measures FY 1999 Actual This Program Contains the Following Subprograms: Goal 3 To efficiently and effectively review Property & Casualty rate filings to ensure they comply with Arizona law. Performance Measures u FY 1999 Actual ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: u Goal 1 To efficiently and effectively render decisions on professional service license applications. Performance Measures Department of Insurance FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Average licensing time frames days required to render a decision on a producer license application from the date it was received • Average licensing time frames days required to render a decision on a life and health insurance administrator application from the date it was received • Average licensing time frames days required to render a decision on a utilization review agent application from the date it was received • Average licensing time frames days required to render a decision on a rating organization application from the date it was received • Average licensing time frames days required to render a decision on a rate service organization application from the date it was received • Average licensing time frames days required to render a decision on a reinsurance intermediary application from the date it was received • Producer license applications received • Producer licenses issued • Producer licenses renewed • Total producers licensed u NA 34 30 28 NA 9 23 23 NA 7 7 7 NA NA 15 • Percent of survey respondents indicating FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 64.4 0.0 1,001.5 0.0 68.0 0.0 1,051.5 0.0 69.7 0.0 1,104.1 0.0 Program Total 1,065.9 1,119.5 1,173.8 FTE Positions 1.2 1.2 1.2 Subprogram Goals and Performance Measures: u NA NA 30 30 Goal 1 To efficiently and effectively render decisions on insurer license applications. Performance Measures NA NA 120 90 41,853 38,589 43,000 40,000 13,936 16,515 18,000 20,000 18,475 17,235 19,675 18,435 50,247 58,894 64,000 70,000 FY 1998 Actual FY 1999 Actual NA FY 2000 Expected NA Baseline FY 2001 Expected 75 “satisfied” or better IDA.4.2 FY 1999 Actual 15 Goal 2 To provide quality service to professional service license customers. Performance Measures ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY INSURER LICENSING Contact: Kelly M. Stephens, Deputy Assistant Director Phone: (602) 912-8420 A.R.S. Title 20; A.A.C. Title 4, Ch. 14 Subprogram Mission: To provide efficient, effective and high quality licensing services to insurers and other insurance risk bearing entities and to ensure license candidates meet all qualifications for licensure. Subprogram Description: The subprogram reviews and analyzes applications for original and amended licensure by insurers and other insurance risk bearing entities regulated under A.R.S. Title 20 to ensure that only those entities meeting the requirements prescribed by Arizona law are authorized to issue insurance products in Arizona. Licensees include insurers, reinsurers, health, medical, dental and optometric service corporations, health care services organizations, prepaid dental organizations, prepaid legal insurers, life care providers, foreign risk retention groups, risk purchasing groups, services companies and surplus lines insurers. The subprogram maintains physical and computerized license file information on licensees and provides public information from license files upon request. •Average licensing time frames days from the date an application for initial license is received to the date that the license decision is rendered (Insurers, Reinsurers, Service Corporations, Health Care Services Organizations and Prepaid Dental Plan Organizations) •Average licensing time frames days from the date an application for initial license is received to the date that the license decision is rendered (Prepaid Legal Insurers) •Average licensing time frames days from the date an application for initial license is received to the date that the license decision is rendered (Life Care Providers) •Average licensing time frames days from the date an application for initial license is received to the date that the license decision is rendered (Foreign Risk Retention Groups) •Average licensing time frames days from the date an application for initial license is received to the date that the license decision is rendered (Risk Purchasing Groups) •Average licensing time frames days from the date an application for initial license is received to the date that the license decision is rendered (Surplus Lines Insurers) •Average licensing time frames days from the date an application for initial license is received to the date that the license decision is rendered (Service Companies) •Total insurer applications received •Total insurer certificates of authority issued •Total insurer certificates of authority amended •Total certificates of authority renewed •Total insurers licensed as of June 30 u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 171 175 150 NA NA 60 60 NA NA 90 90 NA 17 17 17 NA 20 22 22 NA 5 10 10 NA 14 15 15 169 163 166 165 109 47 78 63 91 79 85 82 41 43 42 43 2,066 2,011 2,039 2,025 Goal 2 To provide quality service to insurer license customers. Performance Measures •Percent of survey respondents indicating FY 1998 Actual NA FY 1999 Actual FY 2000 Expected FY 2001 Expected NA Baseline 70 “satisfied” or better Inspection and Regulation Department of Insurance Page 307 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS IDA.5 To reduce the inflationary impact of fraud on insurance rates through prosecution and deterrence. PROGRAM SUMMARY PREMIUM TAX COLLECTIONS AND ANALYSIS Program Description: To fully collect, promptly deposit and accurately forecast insurance premium tax revenues. This program receives investigative referrals from insurers and other sources, conducts criminal investigations of individuals, businesses and criminal organizations alleged to be involved in submitting fraudulent claims and/or intentionally misleading claim-related information to insurance companies. The program also provides education and promotes awareness within the industry, law enforcement, and the community concerning the problems and consequences resulting from insurance fraud. Program Description: Funding and FTE Amounts: Contact: Scott B. Greenberg, Business/Licensing Administrator Phone: (602) 912-8406 A.R.S. 20-224 et. seq. Program Mission: The program develops and provides tax report forms and information to taxpayers; collects between $140 and $160 million annually in premium tax revenues; audits premium tax reports and communicates with taxpayers concerning discrepancies; assesses late payment penalties and interest; and, forecasts premium tax revenues. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds General Funds Other Appropriated Funds Other Non Appropriated Funds ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate 122.2 0.0 0.0 FY 2001 Estimate 130.0 0.0 0.0 ($ Thousands) FY 1999 Actual 133.3 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 122.2 130.0 133.3 FTE Positions 2.9 2.9 2.9 1,106.9 0.0 0.0 1,126.4 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 1,057.9 1,106.9 1,126.4 FTE Positions 16.0 16.0 16.0 Program Goals and Performance Measures: u Goal 1 To efficiently and effectively investigate fraud complaints and refer cases for prosecution. FY 1998 Actual Performance Measures Program Goals and Performance Measures: u •Percent of survey respondents indicating Performance Measures •Percent of prior fiscal year premium tax FY 1999 Actual 98.3 96.0 FY 2000 Expected FY 2001 Expected 97.2 96.6 returns audited to total prior fiscal year premium tax returns u Goal 2 •Average work days elapsed from date tax FY 1999 Actual 1.1 1.3 FY 2000 Expected 1.2 FY 2001 Expected 1.3 payment received to deposit with State Treasurer u Goal 3 •Percent of investigations resulting in convictions u FY 1998 Actual Goal 2 FY 1998 Actual •Difference (absolute value) of September FY 1999 Actual 3.4 FY 2001 Expected 46 66 55 55 50.8 55.0 55.0 NA Baseline 80 4.5 FY 2000 Expected 3.0 235 505 600 600 19.6 20.0 20.6 23.4 To provide education and promote awareness within the industry, law enforcement, and the community concerning the problems and consequences resulting from insurance fraud.. FY 1998 Actual Performance Measures •Number of referrals received u To accurately forecast premium tax revenues. Performance Measures FY 2000 Expected 34.6 NA satisfied or better •Number of investigations conducted To promptly deposit premium tax revenues to maximize the benefit of the revenues to the State. Performance Measures FY 1999 Actual conviction To fully collect the premium tax required by law. FY 1998 Actual FY 2001 Estimate 1,057.9 0.0 0.0 •Average days to complete an investigation •Percent of criminal referrals resulting in Goal 1 FY 2000 Estimate FY 1999 Actual 1,329 u u u u 1,392 FY 2000 Expected 1,450 FY 2001 Expected 1,550 u FY 2001 Expected 3.0 1 tax revenue forecast from actual fiscal year tax revenues collected (in percent) IDA.6 PROGRAM SUMMARY FRAUD INVESTIGATION AND DETERRENCE Fraud Unit Contact: Terry L. Cooper, Fraud Unit Chief Phone: (602) 912-8418 A.R.S. 20-466 et. seq. Program Mission: Page 308 Department of Insurance Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Investigations and routine liquor AGENCY SUMMARY DEPARTMENT OF LIQUOR LICENSES AND CONTROL Howard Adams, Director Contact: Sharon Miner, Administrative Services Manager (602) 542-9021 LLA inspections completed •Percent of investigations and routine liquor inspections resulting in violations •Cost per investigation/routine liquor inspection (in dollars) u Agency Mission: To protect the health, safety, and welfare of Arizona citizens by licensing the liquor industry and assuring compliance with state liquor laws through enforcement, training, and adjudication. Agency Description: •Percent of licensees audited in non- FY 1999 Actual Ø ADMINISTRATION Ø INVESTIGATIONS Ø LICENSING FY 2000 Estimate •New applications and transfers received •New licenses, transferred licenses, and renewals issued •Special event licenses issued •Percent of customers who responded to the survey reporting very good or excellent service FY 2001 Estimate 1,512.6 1,001.2 1,019.1 1,279.0 1,570.7 1,625.2 369.8 378.1 385.8 Capital Funds 0.0 0.0 0.0 Agency Total 3,161.4 2,950.0 3,030.1 FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 2,810.8 0.0 350.6 0.0 2,384.8 0.0 565.2 0.0 2,411.9 0.0 618.2 0.0 3,161.4 2,950.0 3,030.1 Capital Funds 0.0 0.0 0.0 Agency Total 3,161.4 2,950.0 3,030.1 FTE Positions 44.0 44.0 44.0 Operating Funds Subtotal Agency Goals and Key Performance Measures: u Goal 1 To conduct Routine Liquor Inspections and Investigations of as many licensed establishments as possible to ensure compliance with Arizona Liquor Laws, Rules and Regulations. Key Performance Measures •Actionable police reports received Inspection and Regulation FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 593 616 642 664 4,139 42 23 36 42 280 336 300 275 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 47 54 60 65 2,682 3,161 2,600 2,500 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 1,620 1,573 1,600 1,600 10,021 10,202 10,383 10,564 1,100 1,130 1,157 1,184 99 99 99 100 Goal 4 To provide effective means of resolving contested cases and other disputed matters. Key Performance Measures •Licenses suspended •Percent of licensees referred for a hearing •Average dollar amount of fine consent agreements •Board meetings during the year u ($ Thousands) Funding and FTE Summary: 4,098 Goal 3 To efficiently process documents received by licensing. Key Performance Measures u ($ Thousands) Agency Summary: compliance •Cost per audit (in dollars) u 4,057 Goal 2 To ensure that licensees holding a restaurant license derive at least forty percent of their gross revenue from the sale of food by auditing their operations. Key Performance Measures The Department of Liquor Licenses and Control (DLLC) regulates all businesses dealing with spirituous liquor. The DLLC also accepts complaints, police reports, and civil violations regarding licensees. The DLLC investigates all allegations against licensees, whether criminal or civil, and in collaboration with the Attorney General's Office prosecutes before civil and criminal courts within the State. The DLLC meets on a regular basis with the Arizona Liquor Beverage Association, the Arizona Wholesale Beverage & Wine Association, Arizona Grocers Association, Arizona Hotel & Motel Association, and Arizona Restaurant Association and appears in their chapter meetings and functions, statewide. Finally the DLLC is responsive to all Arizona citizens who are served and affected by the licenses. 3,807 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 46 38 40 40 7 1 1 1 879 850 850 850 15 16 18 16 Goal 5 To provide computer accessibility for all employees of the Department. Key Performance Measures •Days computer network was down LLA.1 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 0 0 0 0 PROGRAM SUMMARY ADMINISTRATION Contact: Sharon Miner, Administrative Services Manager Phone: (602) 542-9021 A.R.S. Title 4 Program Mission: To ensure all divisions in the Department of Liquor Licenses and Control operate in a cost-effective manner, all operational activities conform to statutory requirements and other guidelines, staffing is provided to the state liquor board, and alleged violations are resolved in a timely manner. Program Description: Daily departmental operations include budget preparation, personnel, payroll, insurance, accounting for and distribution of revenues, accounts payable, accounts receivable, accounting for all Department of Liquor Licenses and Control Page 309 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS authorized non-reverting funds, purchasing, the operation of the Department's automated and electronic data banks, records retention, and information flow. The program also provides personnel for staffing the State Liquor Board, a separate quasijudicial body appointed by the Governor. The Department insures immediate accessibility of records to the public through automated queries and responds to public inquiries and constantly monitors all aspects of customer service. The Compliance Section receives actionable reports of violations and attempts to resolve them informally. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate 1,001.2 0.0 0.0 1,019.1 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 1,512.6 1,001.2 1,019.1 FTE Positions 16.0 16.0 16.0 1,005.5 0.0 565.2 1,007.0 0.0 618.2 Federal Funds 0.0 0.0 0.0 Program Total 1,279.0 1,570.7 1,625.2 FTE Positions 17.0 17.0 17.0 Goal 1 •Daily deposits referred to the Department by the Treasurer's Office for any type of correction •Transactions that did not balance with AFIS Reports •Percent of claims and transfers with one or more corrections LLA.2 FY 1998 Actual 2 1 FY 2000 Expected non-compliance •Cost per audit (in dollars) FY 2001 Expected 0 FY 1998 Actual •Percent of licensees audited and found in u FY 1999 Actual To ensure that licensees holding a restaurant license derive at least forty percent of their gross revenue from the sale of food by auditing their operations. Performance Measures Goal 2 To ensure that all financial transactions for the Department are completed accurately. Performance Measures FY 2001 Estimate 928.4 0.0 350.6 u Program Goals and Performance Measures: Goal 1 FY 2000 Estimate Program Goals and Performance Measures: FY 2001 Estimate 1,512.6 0.0 0.0 u ($ Thousands) Funding and FTE Amounts: 0 5 3 1 0 8.3 5.5 2.5 .1 FY 1999 Actual FY 2000 Expected FY 2001 Expected 47 54 60 65 2,682 3,161 2,600 2,500 To conduct routine liquor inspections and investigations of as many licensed establishments as possible to ensure compliance with Arizona Liquor Laws, Rules and Regulations. FY 1998 Actual Performance Measures •Actionable police reports received •Investigations and routine liquor FY 1999 Actual FY 2000 Expected FY 2001 Expected 593 616 642 670 3,807 4,057 4,098 4,139 42 23 33 42 280 336 300 275 inspections completed •Percent of investigations and routine liquor inspections resulting in violations •Cost per investigation/routine liquor inspection (in dollars) PROGRAM SUMMARY LLA.3 INVESTIGATIONS Contact: Myron Musfeldt, Chief of Investigations Phone: (602) 542-9041 A.R.S. 4-112, 4-113, 4-213 PROGRAM SUMMARY LICENSING Contact: Connie Wagner, Licensing Division Manager Phone: (602) 542-9055 A.R.S. Title 4 Program Mission: To foster a working relationship with both the licensees and the law enforcement community to obtain maximum compliance with State Statues and Rules. Program Mission: To serve applicants, licensees and the public by processing and maintaining all documents associated with the licensing process. Program Description: Program Description: Investigations conducts Routine Liquor Inspections to ensure licensees are complying with A.R.S. Title 4 and all Departmental Rules and Regulations; provides training and assistance to the local law enforcement agencies thereby enhancing their ability to enforce liquor laws; investigates and processes all civil complaints received concerning liquor-related violations; provides criminal background checks of all individuals associated to liquor licenses in Arizona; provides leadership with respect to liquor establishments to the Department of Public Safety, City and Town Police Departments, Sheriff's Offices, and other local law enforcement agencies; conducts covert operations alone and in collaboration with Police Agencies investigating for hidden ownerships; maintains an investigative data bank which is accessible to Police Agencies; the department meets with United States Attorney's Office, Secret Service, Indian Gaming, FBI, and State Attorney General's Office. Assist applicants and licensees in the preparation and submission of required documentation for the purpose of obtaining a liquor license; create a data base capable of responding to public, corporate and law enforcement inquiries and routes filed documents to appropriate entities; maintain licensing records as required by law; analyze and correlate corporate and individual materials to determine corporate structure, Limited Liability Companies, partnerships, sole proprietorships, and the controlling individual of each; assure hearings held by local governing boards (cities, towns, counties) on each new application which is proposing to be licensed. Page 310 Department of Liquor Licenses and Control Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 369.8 0.0 0.0 378.1 0.0 0.0 385.8 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 369.8 378.1 385.8 FTE Positions 11.0 11.0 11.0 Program Goals and Performance Measures: u Goal 1 To efficiently process documents received by licensing. FY 1998 Actual Performance Measures •New applications and transfers received •New licenses, transferred licenses, and renewals issued •Special event licenses issued •Percent of customers who responded to the survey reporting very good or excellent service u Inspection and Regulation u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,620 1,573 1,600 1,600 10,021 10,202 10,383 10,564 1,103 1,130 1,157 1,184 98.93 99.05 99.25 99.50 u u Department of Liquor Licenses and Control Page 311 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY BOARD OF MEDICAL EXAMINERS MEA Claudia Foutz, Executive Director Contact: Donna Linkous, Assistant Director, Licensing and Operations (602) 674-2792 A.R.S. 32-1421 to 32-1429, 32-1451 et. seq., 32-14 •Board orientations and training •Percent of physicians that receive notice of To protect the public by licensing Allopathic physicians and Physician Assistants and through the judicious enforcement of the laws governing their practice of medicine and performance of healthcare tasks. The Board of Medical Examiners licenses and monitors approximately 15,000 doctors and 670 physician assistants statewide. Additionally, the investigations department handles more than 1,000 complaints each year. The staff of seven medical investigators and the supervising medical investigator review, investigate, and prepare summary reports with dispensation recommendations for each case. Competed cases are brought to the Board to determine if there is a need for disciplinary action. Note: The Board did not receive a FY 2001 appropriation; therefore, the funding reflected in the FY 2001 estimate column is the Executive recommendation for FY 2001. ($ Thousands) Funding and FTE Summary: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 0.0 0.0 3,620.2 0.0 0.0 3,976.3 0.0 0.0 3,838.0 0.0 0.0 3,620.2 3,976.3 3,838.0 Capital Funds 0.0 0.0 0.0 Agency Total 3,620.2 3,976.3 3,838.0 FTE Positions 44.5 46.5 51.5 Operating Funds Subtotal appearance for formal interview 20 days in advance •Percent of notices/agendas from regularly scheduled meetings mailed 10 days prior to meeting •Percent of minutes mailed within 10 days following a Board meeting •Complaints received •Complaints resolved FY 2000 Expected FY 2001 Expected NA 12 15 15 NA 100 100 100 NA 100 100 100 NA 100 100 100 NA 1,125 1,275 1,425 768 900 900 15 12 15 15 1 5 3 3 NA 10 10 10 NA 220 180 180 NA 23 27 30 •Decrees of censure •Days between receipt of complaint and referral to an assigned investigator •Average number of days to investigate all cases •Percent of cases resulting in disciplinary action u FY 1999 Actual 775 •Letters of reprimand Agency/Program Description: General Funds FY 1998 Actual Performance Measures Agency/Program Mission: Other Appropriated Funds Other Non Appropriated Funds Federal Funds Goal 2 To ensure equitable and consistent enforcement of statutes and rules regulating the professions. Goal 3 To develop a proactive public awareness education program that provides consumers and licensees information on their rights and responsibilities for becoming a full partner in health care decisions in a timely manner. FY 1998 Actual Performance Measures •Verifications processed •Number of responses to public inquiries •Number of days to respond to a public FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 6,676 6,500 6,000 NA 17,456 17,000 16,500 NA 8 6 6 information request u u u u u u Agency/Program Goals and Performance Measures: u Goal 1 To provide a timely review application process for a license, permit or certification that ensures only qualified health care practitioners are approved and admitted into the marketplace. Performance Measures •Applications received •Licenses issued •Resident permits issued Page 312 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 951 1,001 1,100 NA 806 1,500 1,500 NA 981 1,030 1,045 Board of Medical Examiners Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS through health and safety inspections and enforcement of the mining code. AGENCY SUMMARY STATE MINE INSPECTOR Key Performance Measures MIA Douglas Martin, Mine Inspector Contact: Sue Carey, Business Manager (602) 542-5971 Agency Mission: To enforce the State Mining Code in order to ensure the health and safety of the workers and the public in Arizona’s active, inactive and abandoned mining operations. Agency Description: The Office of the State Mine Inspector was established by the Constitution of the State of Arizona. The Office is charged with enforcement of the Mining Code, under Title 27 - Minerals, Oil and Gas. The Office inspects the health and safety conditions and practices at all active mining operations, investigates mine accidents and employee complaints, and conducts safety certification classes for mine employees. Office instructors provide thousands of mine and contractor employees with safety training. The Office fulfills the "Mined Land Reclamation Rules and Statutes" and is administering and enforcing the program. The Office is charged with identification, mapping and closure of hazardous abandoned mines. •Percent of mandated inspections 56 2 3 1 0 •Number of lost time accidents •Total number of active mines •Total mines employment 90 110 100 100 completed •Number of fatal mine accidents u Key Performance Measures •Number of miners & contractors FY 1999 Actual FY 2000 Estimate FY 2001 Estimate Ø MINING SAFETY ENFORCEMENT 828.1 838.3 828.4 Ø ABANDONED MINES INVENTORY & REMEDIATION 304.6 231.7 204.5 Ø MINE HEALTH & SAFETY 229.3 225.6 306.0 Ø 102.8 98.3 99.9 Capital Funds 0.0 0.0 0.0 Agency Total 1,464.8 1,393.9 1,438.8 67 681 692 704 716 15,990 16,100 16,900 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 3,754 3,200 3,800 5,000 21 20 24 30 Goal 3 To safeguard the public by identification, hazard assessment, prioritization, posting, and closing of dangerous abandoned mines. Program expectations have been reduced for FY 2000 and FY 2001 to reflect the loss of federal BLM funding as of October 1, 1999. Key Performance Measures FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected •Percent of State inventoried for 6.46 0 6 5 5 •Number of mines posted •Number of mines fenced 400 1,100 1,000 1,000 45 83 100 100 abandoned mines •Number of mines sealed/closed u EDUCATION & TRAINING MSHA GRANT MINED LAND RECLAMATION 67 18,292 trained •Percent of total mine employees trained u 61 Goal 2 To eliminate fatal accidents and reduce the number and severity of lost time accidents at Arizona mines through safety education and training of mine employees and contractors. ($ Thousands) Agency Summary: FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 7.50 8.34 9.18 Goal 4 To ensure reclamation of mined lands to a safe and stable environmental state. Key Performance Measures FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected •Properties regulated by the Mined 12 23 25 35 Land Reclamation Act MIA.1 PROGRAM SUMMARY MINING SAFETY ENFORCEMENT ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 1,046.7 0.0 95.6 322.5 1,108.3 0.0 46.0 239.6 1,102.8 0.0 46.0 290.0 1,464.8 1,393.9 1,438.8 Capital Funds 0.0 0.0 0.0 Agency Total 1,464.8 1,393.9 1,438.8 FTE Positions 28.0 26.0 28.0 Operating Funds Subtotal Agency Goals and Key Performance Measures: u Goal 1 To eliminate fatal accidents and reduce the number and severity of lost time accidents at Arizona mines, Inspection and Regulation Contact: Sue Carey, Business Manager Phone: (602) 542-5971 A.R.S. 27-124 et. seq. Program Mission: To ensure the health and safety of the workers in Arizona's mines through inspections and by enforcement of the Mining Code at the active mining operations. Program Description: The Mine Safety Enforcement Program accomplishes its mandated requirements through frequent inspections at active mines and related facilities within the State of Arizona, conducts investigation of mine accidents, employee and citizen complaints and provides certification classes in mine rescue and first aid. The program issues violations, cessation orders, mine elevator operating permits and underground diesel equipment operating permits as tools to State Mine Inspector Page 313 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS alleviate hazards and unsafe and unhealthy conditions at mine sites, to ensure a safe and healthy work environment. Operations under this program's jurisdiction include asphalt hot plants, concrete batch plants, aggregate pits, quarries and processing plants; underground and open pit mines, mills, concentrators, SX EW Plants, and smelters; and blasting agent manufacturers and explosives storage facilities. Jurisdiction also covers contractor employees working at mine sites. Program Goals and Performance Measures: closure first prioritizes sites listed in the inventory based on the severity of the threat posed to public and environmental safety. Through this prioritization, structures are designed as necessary for abandoned mine closures on state lands. The closing of these mines is funded and administered through the Abandoned Mine Safety fund pursuant to A.R.S. 27-131. National Park sites are reviewed as per Park Service closure specifications. Bids are solicited for closures on these sites, and the agency oversees all construction, filling, or other measures used to secure troublesome excavations. The program performs regular monitoring to assure mine closures remain in good condition and they are adequately performing their intended purpose. The program coordinates local, state and federal agencies as well as other states and volunteer groups. These groups include the Yuma County Sheriff's Search and Rescue Group, Maricopa County Sheriff's Office Search and Rescue, Arizona Department of Mines and Mineral Resources, United States Forest Service, the AZ State Land Department, AZ Game and Fish, AZ Department of Environmental Quality, U.S. Forest Service, the Environmental Protection Agency, Western Governors Association, and the National Association of Abandoned Mined Land Programs, which is comprised of 27 states and three Indian Tribes. u Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 805.1 838.3 828.4 0.0 23.0 0.0 0.0 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 828.1 838.3 828.4 FTE Positions 17.0 17.0 17.0 Goal 1 To eliminate fatal accidents and reduce the number and severity of lost time accidents at Arizona mines, through health and safety inspections and enforcement of the mining code. Performance Measures •Percent of mandated inspections completed •Number of fatal mine accidents •Number of lost time accidents •Total number of active mines •Total mines employment MIA.2 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 56 61 67 67 2 3 1 0 90 110 100 100 681 692 704 716 18,292 15,990 16,100 16,900 171.7 0.0 30.0 174.5 0.0 30.0 Federal Funds 109.0 30.0 0.0 Program Total 304.6 231.7 204.5 FTE Positions 5.0 3.0 3.0 Program Goals and Performance Measures: Goal 1 To locate and catalogue all abandoned mines in the state of Arizona. Performance Measures mines Mines inventoried • u Goal 2 Program Mission: To protect the public from hazards that may exist at inactive and abandoned mines in the State of Arizona. Program Description: The program's responsibilities fall into two categories: the inventory of abandoned mine sites and the closures of abandoned mines. The abandoned mine inventory maps mines within the 72,931,840 acres that comprise the state of Arizona. The inventory's objective is to produce an accurate count of abandoned mines, and describe the significant safety hazards and potential environmental hazards occurring with them. The survey records the exact location of abandoned mines using a global positioning satellite system. This information is differentially corrected and downloaded into a database for use with a geographic information system. The database of surveyed abandoned mines is compiled to provide for the prioritization of significant public and environmental hazards for remediation and reclamation planning. The inventory also allows the agency to accurately investigate public concerns and complaints about abandoned mines in a timely manner. The abandoned mine FY 2001 Estimate 138.8 0.0 56.8 •Percent of state inventoried for abandoned Contact: Sue Carey, Business Manager Phone: (602) 542-5971 A.R.S. 27-318 FY 2000 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds u PROGRAM SUMMARY ABANDONED MINES INVENTORY & REMEDIATION Page 314 ($ Thousands) FY 1999 Actual •Public safety hazards identified •Environmental hazards identified Goal 3 FY 2000 Expected FY 2001 Expected 6.46 7.5 8.34 9.18 1,288 506 500 500 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 166 154 100 100 110 35 35 35 To safeguard the public by ensuring the provisions of the Arizona Mining Code pertinent to abandoned or inactive mines are fulfilled. Performance Measures •Mines fenced •Mines posted •Mines permanently sealed •Bat gates constructed •Public complaints received •Percent of public complaints investigated State Mine Inspector FY 1999 Actual To categorize public and environmental hazards of each abandoned mine identified. Performance Measures u FY 1998 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 45 83 100 100 400 1,100 1,000 1,000 0 6 5 5 0 0 9 6 5 6 7 8 100 100 100 100 Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS MIA.3 companies, consultants, and other state and federal governmental agencies, approves or rejects mine reclamation plans and financial assurance mechanisms submitted by all metalliferous mining units and exploration operations with surface disturbances greater than five acres. Annual reviews and on-site inspections of the regulated mines are a part of the continual monitoring process to ensure protection of the public before, during, and after mining activity. PROGRAM SUMMARY MINE HEALTH & SAFETY EDUCATION & TRAINING - MSHA GRANT Contact: Sue Carey, Business Manager Phone: (602) 542-5971 A.R.S. 27-124 et. seq. ($ Thousands) Funding and FTE Amounts: Program Mission: To eliminate fatalities, serious injuries, and illness from exposure to health hazards to Arizona's miners through continuous quality education and training programs for miners. Program Description: The Education and Training Program formulates and introduces development and delivery systems for mine safety education and training programs. The emphasis is placed on current health and safety regulations in compliance with the Federal Mine Safety and Health Act of 1977, Title 30 CFR, Part 48, 49, 56, and 57. In addition to mining company employees, contractors, vendors and others regularly exposed to mine hazards at a mine property are required to have various levels of training furnished by the Education and Training division. General Funds Other Appropriated Funds FY 1999 Actual FY 2000 Estimate 98.3 0.0 99.9 0.0 Other Non Appropriated Funds 0.0 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 102.8 98.3 99.9 FTE Positions 2.0 2.0 2.0 u Goal 1 FY 2001 Estimate 0.0 0.0 16.0 0.0 0.0 16.0 Federal Funds 213.5 209.6 290.0 Program Total 229.3 225.6 306.0 FTE Positions 4.0 4.0 6.0 To eliminate accidents and exposure to safety and health hazards in Arizona's mining industry through the training of those who work in the industry. Performance Measures •Trainers certified •Number of miners and contractors trained MIA.4 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 28 30 32 40 3,754 3,200 3,800 5,000 To ensure existing and proposed mining units and exploration operations have approved reclamation plans and financial assurance mechanisms on file with this agency and are in compliance with the Mined Land Reclamation Act (A.R.S. 27-901 et seq). Reclamation plans approved within statutory time constraints. FY 1998 Actual Performance Measures •Properties regulated by the Mined Land FY 1999 Actual 12 23 FY 2000 Expected 25 FY 2001 Expected 35 Reclamation Act u Goal 2 Program Goals and Performance Measures: Goal 1 FY 2001 Estimate Program Goals and Performance Measures: 0.0 0.0 15.8 u FY 2000 Estimate 102.8 0.0 ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1999 Actual To ensure proposed and future mining operations are in compliance with the Mined Land Reclamation Act. Over the next one to three years, between ten and fifteen additional mining operations may resume or begin operations. These operations will have processed reclamation plans and financial assurance mechanisms within statutory time constraints. FY 1998 Actual Performance Measures •New reclamation plans received and FY 1999 Actual NA 2 FY 2000 Expected FY 2001 Expected 5 5 processed u PROGRAM SUMMARY MINED LAND RECLAMATION Contact: Sue Carey, Business Manager Phone: (602) 542-5971 A.R.S. 27-318 Goal 3 To ensure regulated mining companies continue to comply with the Mined Land Reclamation Act by reviewing annual status reports and corporate financial data and conducting annual on-site inspections. Annual status reports and corporate financial data for all current and future mining operations reviewed in a timely manner. Each mine site will be visited and compliance with the Act will be determined. Program Mission: Performance Measures To ensure that mining companies return disturbed lands to a safe and stable environment as new mines are opened, existing mines expand, and mineral exploration is undertaken. •Annual reports reviewed •Mine sites visited Program Description: FY 1998 Actual u u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 23 25 30 NA 23 25 30 u The State Mine Inspector is the regulatory agency overseeing the Mined Land Reclamation Program for Arizona. The Mined Land Reclamation Program, working in cooperation with mining Inspection and Regulation State Mine Inspector Page 315 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY NATUROPATHIC PHYSICIANS BOARD OF MEDICAL EXAMINERS NBA Dr. John L. Brewer, Executive Director Contact: Dr. John L. Brewer, Executive Director (602) 542-8242 A.R.S. 32-1501 Goal 2 To timely investigate and adjudicate complaints to protect the public from incompetent and unprofessional practitioners and report the unlawful practice of naturopathic medicine to the county attorneys and the Office of the Attorney General. FY 1998 Actual Performance Measures •Complaints received (licensees and To protect public health, safety and welfare by regulating the practice of naturopathic medicine. Agency/Program Description: The Board regulates Naturopathic Medical Doctors (NMD) physicians who engage in the practice of naturopathic medicine including certification of those in specialty practice; certifies NMD graduates to engage in internship and preceptorship training programs; certifies medical assistants; certifies naturopathic medical students to engage in clinical training programs; approves naturopathic medical schools, internships, preceptorships and clinical training programs in naturopathic medicine; certifies NMD physicians to dispense natural substances, medicines and devices from their offices; and conducts investigations and hearings on complaints relating to medical incompetency and unprofessional conduct. •Disciplinary actions taken (complaint same FY) •Average number of days to resolution (received same FY) •Average days to resolution (received prior FY) •Percent of licensees with more than one complaint •Unlicensed complaints received ($ Thousands) FY 1999 Actual General Funds FY 2000 Estimate 0.0 0.0 120.0 0.0 0.0 157.4 0.0 0.0 151.6 0.0 0.0 120.0 157.4 151.6 Capital Funds 0.0 0.0 0.0 Agency Total 120.0 157.4 151.6 FTE Positions 2.0 3.0 3.0 Operating Funds Subtotal 25 3 5 25 30 4 5 20 26 160 120 120 120 365 365 365 365 1 1 1 1 14 7 20 23 2 2 5 5 0 0 20 20 FY 1998 Actual •Percent of physicians In compliance with FY 2001 Estimate 0.0 Other Appropriated Funds Other Non Appropriated Funds Federal Funds 25 Goal 3 To implement a program that would audit NMD physicians prescribing and dispensing practices and also the compliance with the annual continuing medical education (CME) requirement. Performance Measures Funding and FTE Summary: FY 2001 Expected 13 •Percent of total licensees with disciplinary action •Total number of inspections conducted u FY 2000 Expected 16 certificates) •Complaints resolved (received same FY) Agency/Program Mission: FY 1999 Actual dispensing statute •Percent of physicians disciplined for failure to meet dispensing statute •Percent of physicians disciplined for failure to meet CME requirements Percent of physicians in compliance with • CME requirement u u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 40 70 70 90 0 0 20 10 0 0 15 5 60 80 80 90 u Agency/Program Goals and Performance Measures: u Goal 1 To efficiently process license and certificate applications and administer examinations. Performance Measures •Applications received •Licenses/certificates issued •Number of days to process licensing applications •Examinations conducted for license •Percent of licensees/students pass examinations •Total number individuals or facilities licensed Page 316 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 524 410 460 250 629 337 380 NA 60 60 60 65 74 75 75 85 95 85 85 287 409 370 420 Naturopathic Physicians Board of Medical Examiners Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS BNA.1 AGENCY SUMMARY BOARD OF NURSING PROGRAM SUMMARY LICENSING AND REGULATION - RN/LPN Contact: Joey Ridenour, Executive Director Phone: (602) 331-8410 A.R.S. 32-1601 to 32-1668 BNA Joey Ridenour, Executive Director Contact: Joey Ridenour, Executive Director (602) 331-8410 Program Mission: To establish standards and requirements for initial licensure of new nursing graduates and nurses moving into the State; to protect the public by investigating complaints against licensees ensuring that due process is upheld; to assist nurses with problems of chemical dependency to obtain treatment; to monitor such activity, all with the intent to protect the public from nurses who are unsafe to practice. Agency Mission: To protect the public health, safety, and welfare through the safe and competent practice of nurses and nursing assistants. Agency Description: The State Board of Nursing protects the public by assuring that standards of practice are defined and that persons engaged in the practice of nursing are competent. It approves individuals for licensure, registration and certification; approves educational programs for nurses and nursing assistants; investigates complaints concerning licensees and certificate holders compliance with the law; and determines and administers disciplinary actions in the event of proven violations of the Nurse Practice Act. The Board of Nursing (ASBN) licenses all nurses practicing in the State except those practicing in Federal facilities. In order to license nurses, the Board administers NCLEX to new graduates and verifies licensure status in other states for nurses moving into Arizona. The Board investigates licensees who have been reported for possible violations of the Nurse Practice Act. Through a comprehensive investigations process, the agency ensures the public safety from incompetent, unsafe, or unprofessional nurses. The Chemically Addicted Nurses Diversion Option (CANDO) Program of the Board consists of three year contracts with licensees which include and are monitored for: initial intensive treatment, aftercare, participation in Alcoholics Anonymous or Narcotics Anonymous, random biological-fluid screens, nurses support groups and quarterly employer evaluations. Licensees are also monitored when the Board determines probational discipline is needed to ensure that public risk is reduced. The Hearing Department schedules hearings for licensees/certificate holders who have been denied licensure/certificates and for those who request their disciplinary procedure be heard by an Administrative Law Judge whose recommendation is forwarded to the Board for approval of the final order. ($ Thousands) Agency Summary: FY 1999 Actual Ø LICENSING AND Program Description: FY 2000 Estimate FY 2001 Estimate 1,672.0 2,227.4 2,072.9 REGULATION - RN/LPN Ø NURSING ASSISTANT 685.5 1,005.5 685.5 Capital Funds 0.0 0.0 0.0 Agency Total 2,357.5 3,232.9 2,758.4 ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 0.0 1,672.0 276.9 408.6 320.0 2,227.4 276.9 408.6 0.0 2,072.9 276.9 408.6 2,357.5 3,232.9 2,758.4 Capital Funds 0.0 0.0 0.0 Agency Total 2,357.5 3,232.9 2,758.4 FTE Positions 36.0 45.0 45.0 Operating Funds Subtotal FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Agency Goals and Key Performance Measures: u Goal 1 To produce policies and procedures that standardize essential Board decisions and Agency staff functions. Key Performance Measures •Guidelines developed to improve decision-making process to prevent public harm •Mechanism developed to evaluate and ensure continued competency of licensees FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 3 4 4 4 1 1 1 1 FY 2000 Estimate FY 2001 Estimate 0.0 0.0 0.0 1,672.0 0.0 2,227.4 0.0 2,072.9 0.0 Federal Funds 0.0 0.0 0.0 Program Total 1,672.0 2,227.4 2,072.9 FTE Positions 25.9 34.6 34.6 Program Goals and Performance Measures: u Goal 1 To reduce the cycle time needed to issue certificates and licenses for examinee, endorsement and renewal applicants. Performance Measures •Customers reporting very good or excellent service (%) •Average days from application received to RN/LPN renewal license issued •RN/LPN renewals issued •Total licensees Inspection and Regulation ($ Thousands) Funding and FTE Amounts: Board of Nursing FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 55 NA 80 90 25 17 15 10 23,699 23,439 21,000 21,000 57,137 55,968 56,000 57,000 Page 317 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 Performance Measures •Total complaints received •Percent of licensees with disciplinary action •Average hours per investigation needed to complete a case •Average months needed to complete investigations and present cases to the Board Average calendar days from receipt of • complaint to resolution •Average calendar days per investigation from start to final adjudication •Percent of investigations resulting in disciplinary enforcement action u Goal 3 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 1999 Actual FY 2001 Expected 2,200 1,840 2,080 2,100 1 2 1 1 14.7 14.9 15 15 20 10 9 8 586 301 275 250 NA NA NA NA 1 2 2 2 To effectively provide a non-disciplinary Chemically Addicted Nurse Diversion Option (CANDO) program. Performance Measures •Licensees in CANDO program •Licensees completing CANDO program FY 1999 Actual FY 2000 Expected FY 2001 Expected 201 200 200 220 70 78 79 79 (%) u Goal 4 Performance Measures •Nursing programs monitored for non- compliance •Examinees from program successfully passing NCLEX BNA.2 FY 1998 Actual FY 1999 Actual FY 2000 Expected 320.0 0.0 276.9 0.0 0.0 276.9 Federal Funds 408.6 408.6 408.6 Program Total 685.5 1,005.5 685.5 FTE Positions 10.1 10.4 10.4 Program Goals and Performance Measures: Goal 1 To operate the program efficiently and effectively. FY 1998 Actual Performance Measures •Percent of applicants or certificate holders reporting very good or excellent service •Average calendar days from receipt of completed application to denial of certification •Total individuals certified •Total complaints received •Average calendar days from receipt of complaint to resolution •Percent of CNA's with disciplinary action •Total investigations conducted FY 2001 Expected 0 2 1 1 93 93 94 95 FY 2001 Estimate 0.0 0.0 276.9 •Percent of investigations resulting in disciplinary enforcement action •Average calendar days per investigation from start to final adjudication To provide an effective educational program monitoring process for schools of Nursing that promotes a high percentage of RN/LPN examinees passing NCLEX. FY 2000 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds u FY 1998 Actual ($ Thousands) Funding and FTE Amounts: To reduce the cycle time needed to investigate complaints, complete hearings and increase compliance with consent agreements and Board orders. u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 80 80 280 280 270 260 26,369 25,693 26,000 27,000 841 714 757 760 300 325 275 275 .003 .005 .005 .005 479 518 400 400 10 19 30 30 300 300 300 300 u u PROGRAM SUMMARY NURSING ASSISTANT Contact: Joey Ridenour, Executive Director Phone: (602) 331-8410 A.R.S. 32-1645 Program Mission: To protect the public health, safety, and welfare through the provision of competent Certified Nursing Assistant care. Program Description: This program administers the certification examinations for Nursing Assistant candidates, surveys and approves Nursing Assistant training programs, and maintains a register of Certified Nursing Assistants (CNA's). The Arizona Department of Health Services shares some responsibility for this program by receiving and substantiating complaints against CNA's. Page 318 Board of Nursing Inspection and Regulation 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY BOARD OF EXAMINERS OF NURSING CARE INSTITUTION ADMINISTRATORS AND ADULT CARE HOME MANAGERS FY 1998 Actual Performance Measures NCA Arthur Washington, Executive Director Contact: Arthur Washington, Executive Director (602) 542-8156 A.R.S. 36-446.02 Goal 2 To rapidly investigate complaints and provide enforcement to protect the public from incompetent services and unprofessional and unethical conduct. 7 6 5 6 •Complaints resolved 14 12 15 12 77 75 75 75 17 25 22 20 50 25 25 25 90 90 90 90 from start to final adjudication •Investigations conducted •Percent of investigations resulting in disciplinary or enforcement action •Average number of days from receipt of complaint to resolution Agency/Program Description: u The Board licenses nursing home administrators and certifies assisted living facility managers. Continuing education is prescribed by law for both groups. The Board approves continuing education and ensures that required hours are met. Complaints are investigated as they are received from members of the public or the Department of Health Services. Appropriate disciplinary action is recommended and enforced. Performance Measures FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds 0.0 133.7 0.0 Federal Funds FY 2000 Estimate 0.0 184.6 0.0 0.0 0.0 0.0 184.6 177.8 Capital Funds 0.0 0.0 0.0 Agency Total 133.7 184.6 177.8 FTE Positions 0.0 0.0 0.0 Operating Funds Subtotal 22 20 u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 5 4 6 4 NA 650 775 700 592 625 735 650 90 90 75 60 •Average days to issue certificate or license 0.0 177.8 0.0 133.7 FY 1998 Actual Managers and Nursing Care Institution Administrators) •Applications and certifications issued FY 2001 Estimate 20 Goal 3 To ensure that licenses and certificates are granted to competent individuals with high standards of professional and ethical conduct. •Disciplinary actions •Applications filed (Adult Care Home ($ Thousands) Funding and FTE Summary: FY 2001 Expected 22 •Average number of days per investigation To protect residents of skilled and intermediate care nursing institutions and assisted living facilities by ensuring the administrators and managers meet educational and training qualifications. FY 2000 Expected •Complaints (Adult Care Home Managers and Nursing Care Institution Administrators) •Disciplinary actions Agency/Program Mission: FY 1999 Actual u u Agency/Program Goals and Performance Measures: u Goal 1 To strengthen education and continuing education requirements for nursing care institution administrators. FY 1998 Actual Performance Measures •Complaints concerning quality of care and ethical issues •Complaints from the Department of Health Services regarding substandard quality of care and immediate jeopardy to residents Inspection and Regulation FY 1999 Actual FY 2000 Expected FY 2001 Expected 10 6 6 4 NA 3 5 5 Board of Examiners of Nursing Care Institution Administrators and Adult Care Home Managers Page 319 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY BOARD OF OCCUPATIONAL THERAPY EXAMINERS OTA Edward C. Logan, Executive Director Contact: Edward C. Logan, Executive Director (602) 542-6784 A.R.S. 32-3401 to 3445 Goal 2 To assure license renewal applicants complete required continuing education within their licensure period. FY 1998 Actual Performance Measures •Licenses received for renewal •Application received in full compliance and approved within sixty days •Percent of applications in full compliance Agency/Program Mission: •Number of inspection conducted To assure the public's health, safety and welfare by licensing and regulating individuals who provide occupational therapy services. u FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,120 74 1,099 150 1,120 74 1,099 150 100 100 100 100 0 74 1,099 150 Goal 3 To investigate violations of the statute and rules and resolve issues within 120 days. Agency/Program Description: The Board of Occupational Therapy Examiners is a regulatory board which issues and annually renews approximately 1,500 licenses for the occupational therapy profession. By law, the Board requires that each applicant meet minimum standards of education, experience and competency. The Board also receives and investigates complaints, takes appropriate disciplinary action and responds to inquires from consumers as to the license status of individual occupational therapy professionals. FY 1998 Actual Performance Measures •Complaints received •Complaints that violate statutes or rules •Percent of disciplinary or enforcement actions Percent of complaints resolved within 120 • days u FY 1999 Actual FY 2000 Estimate u FY 2001 Expected 3 3 13 14 0 1 9 9 0 0 .8 1 100 100 100 100 u u FY 2001 Estimate 0.0 106.0 0.0 0.0 0.0 126.6 0.0 0.0 0.0 133.2 0.0 0.0 106.0 126.6 133.2 Capital Funds 0.0 0.0 0.0 Agency Total 106.0 126.6 133.2 FTE Positions 2.0 2.0 2.0 Operating Funds Subtotal u FY 2000 Expected ($ Thousands) Funding and FTE Summary: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u FY 1999 Actual Agency/Program Goals and Performance Measures: u Goal 1 To ensure qualified applicants are issued an initial license in 60 days. Performance Measures •Applications received •Percent of licenses issued within 10 days •Initial licenses issued within 10 calendar days •Average time in calendar days from receipt of the completed application to issuance or denial of licensure •Percent of applicants/licensees reporting very good or excellent service Page 320 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,422 266 1,715 1,845 100 100 100 100 302 192 350 350 31 31 31 31 96 89 95 99 Board of Occupational Therapy Examiners Inspection and Regulation 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY BOARD OF OPTOMETRY OBA April Hart, Executive Director Contact: April Hart, Executive Director (602) 542-3095 A.R.S. 32-1701 Goal 2 To timely investigate and adjudicate allegations and complaints in accordance with statutes to provide enforcement of licensees and to protect the public from incompetent services. FY 1998 Actual Performance Measures •Complaints processed •Complaints resolved •Average days from receipt of complaint to Agency/Program Mission: To protect the health, safety and welfare of Arizona citizens by regulating the optometry profession. a letter of concern •Average time in calendar days per investigation from start to final adjudication •Licenses revoked or suspended u General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 72 72 72 72 125 100 100 100 2 10 10 10 125 125 125 125 1 1 1 1 FY 1998 Actual •Questions and concerns from public •Number of new applications •Number of new applications and renewals ($ Thousands) FY 2001 Estimate 0.0 68.7 0.0 0.0 0.0 132.7 0.0 0.0 0.0 130.3 0.0 0.0 68.7 132.7 130.3 Capital Funds 0.0 0.0 0.0 Agency Total 68.7 132.7 130.3 FTE Positions 2.0 2.0 2.0 Operating Funds Subtotal 72 18 72 Goal 3 To maintain a strong relationship between the public and the licensed Optometrists in the state of Arizona. Performance Measures FY 2000 Estimate FY 2001 Expected resolution The Arizona State Board of Optometry examines and licenses professionals to practice the profession of optometry. The Board also accepts complaints against licensees, investigates allegations and administratively adjudicates complaints. The Board serves approximately 604 professionals licensed to practice in the state as well as all Arizona residents who receive these professional services. FY 1999 Actual FY 2000 Expected 18 •Percent of complaints processed resulting in Agency/Program Description: Funding and FTE Summary: FY 1999 Actual u u u FY 2000 Expected FY 2001 Expected 730 820 800 50 680 53 700 688 691 685 685 51 53 55 55 completed in less than 60 days Number of new applicant examinations • u FY 1999 Actual u 800 u Agency/Program Goals and Performance Measures: u Goal 1 To ensure that licenses are only granted and renewed to competent individuals with high standards of professional and ethical conduct. Performance Measures •Percent of applicants receiving licensure •Licenses/renewals issued •Average time in calendar days from receipt of completed application to issuance or denial of certification or issuance •Individuals or facilities licensed-optometrist •Average number of days from exam to FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 80 90 80 80 603 603 603 603 36 36 36 36 603 603 603 603 36 30 30 30 license issuance Inspection and Regulation Board of Optometry Page 321 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY BOARD OF OSTEOPATHIC EXAMINERS OSA Ann Marie Berger, Executive Director Contact: Ann Marie Berger, Executive Director (480) 657-7703 Ext. 22 A.R.S. 32-1800 et seq. Goal 2 To timely investigate and adjudicate complaints to protect the public from incompetent, unprofessional and/or unethical conduct. FY 1998 Actual Performance Measures •Complaints received •Complaints resolved •Disciplinary Action taken •Average number of days to resolution Agency/Program Mission: To protect the public health and safety of both citizens and visitors to the state of Arizona through the efficient and effective regulation of the practitioners and practice of osteopathic medicine and surgery in the state. u FY 1999 Actual FY 2000 Estimate 199 197 250 250 216 148 249 250 22 18 25 25 180 175 120 120 FY 1998 Actual Performance Measures •Request for information received •License verification information provided •Average number of days to provided FY 1999 Actual FY 2000 Expected FY 2001 Expected 9,522 12,500 15,000 15,000 9,522 12,500 15,000 15,000 4 3 2 1 98 99 100 100 99 100 100 100 information •Percent of verifications prepared with no errors •Percent of verifications mailed within 3 days of receipt of request for information u FY 2001 Estimate 0.0 378.0 0.0 0.0 0.0 491.7 0.0 0.0 0.0 490.3 0.0 0.0 378.0 491.7 490.3 Capital Funds 0.0 0.0 0.0 Agency Total 378.0 491.7 490.3 FTE Positions 5.5 8.0 8.0 Operating Funds Subtotal FY 2001 Expected ($ Thousands) Funding and FTE Summary: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Expected Goal 3 To provide public information and verifications on licensees upon request in a timely and accurate manner. Agency/Program Description: The Board of Osteopathic Examiners in Medicine and Surgery licenses and regulates osteopathic physicians in the State of Arizona. The Board serves approximately 1,600 professionals licensed to practice in Arizona as well as all Arizona citizens and visitors to Arizona who receive these professional services. The Board is made up of seven members appointed by the Governor for five-year terms. FY 1999 Actual u u u u u Agency/Program Goals and Performance Measures: u Goal 1 To issue and renew licenses promptly to those applicants determined to be eligible based on their accurate and complete application and demonstration of the required standards of education, knowledge and competency while ensuring that the health, welfare and safety of the public is protected. Performance Measures •Applications received/processed •Licenses granted •Licenses denied •Days to process license applications •Renewals received/processed •Renewed licenses •Days to process renewals Page 322 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 106 150 200 250 104 113 195 245 3 4 5 5 72 68 65 60 252 1,432 1,650 1,700 198 1,301 1,550 1,600 30 28 15 10 Board of Osteopathic Examiners Inspection and Regulation 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY Goal 2 To expedite licensing of qualified applicants. BOARD OF PHARMACY PMA Llyn Loyd, Executive Director Contact: Johnnie Teutschman, Office Manager (602) 255-5125 A.R.S. 32-1902 •Total number individuals or facilities FY 1999 Actual FY 2000 Expected FY 2001 Expected 6 10 10 10 188 200 200 200 2,000 7,997 7,000 7,000 11,052 11,072 12,000 12,000 licensed To protect the public health, safety and welfare relevant to the dispensing, sale, storage, manufacturing, repackaging and distribution of controlled substances, prescription and nonprescription medications, poisons and related hazardous substances. u Goal 3 To investigate complaints and provide enforcement. FY 1998 Actual Performance Measures •Disciplinary actions •Average days from receipt of complaint to Agency/Program Description: The Board is responsible for establishing and enforcing quality standards necessary for the licensure of pharmacists and the issuing of permits to drug manufacturers, wholesalers, repackagers, pharmacies and non-pharmacy retail outlets. The Board enforces and observes voluntary compliance with the established standards, both state and federal, through education of its licensees and the public on the proper distribution and use of approved medications. 16 16 120 100 120 120 60 80 120 120 38 91 50 50 4 2 1 1 •Number of licenses revoked or suspended u u FY 2001 Expected 73 •Total number of investigations conducted u FY 2000 Expected 26 resolution •Total number of complaints received u FY 1999 Actual u u ($ Thousands) Funding and FTE Summary: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 704.6 0.0 13.8 0.0 943.1 0.0 13.8 0.0 895.4 0.0 13.8 718.4 956.9 909.2 Capital Funds 0.0 0.0 0.0 Agency Total 718.4 956.9 909.2 FTE Positions 12.0 14.0 14.0 Operating Funds Subtotal •Average days from receipt to issuance of license •Average cost to client of application processed (dollars) •Total number licenses/renewals issued Agency/Program Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1998 Actual Performance Measures Agency/Program Goals and Performance Measures: u Goal 1 To ensure that licenses are granted only to competent applicants with high standard of professional and ethical conduct. Performance Measures •Disciplinary actions/100 Registered Pharmacists (RPH) •Complaints per 100 practitioners •Continuing education seminars conducted for pharmacists •Total number of inspections conducted Inspection and Regulation FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 0.01 1.3 1.0 1.0 0.1 1.0 3.0 3.0 30 40 40 40 1,538 1,860 1,800 1,800 Board of Pharmacy Page 323 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY BOARD OF PHYSICAL THERAPY EXAMINERS FY 1998 Actual Performance Measures PTA Dolores C De Baca, Executive Director Contact: Dolores C De Baca, Executive Director (602) 542-3095 A.R.S. 32-2001 Goal 3 To provide the highest quality customer service on all requests for information and license verifications. •Percent of written license requests processed within one day of receipt •Percent of telephone calls for information satisfied the same day received u Agency/Program Mission: u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 100 100 100 NA 100 100 100 u To administer examinations and license applicants for physical therapy practitioner and to uphold the standards prescribed by statute to protect the health of the public. Agency/Program Description: The State Board of Physical Therapy examines and licenses qualified physical therapists and physical therapy assistants, investigates complaints, holds hearings, and enforces the standards of practice for the physical therapy profession. The Board serves approximately 2,736 professionals licensed to practice in the state, as well as all Arizona citizens who receive these professional services. ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 0.0 157.4 0.0 0.0 0.0 235.2 0.0 0.0 0.0 203.8 0.0 0.0 157.4 235.2 203.8 Capital Funds 0.0 0.0 0.0 Agency Total 157.4 235.2 203.8 FTE Positions 2.0 3.0 3.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 To efficiently process the license applications of Physical Therapists and Physical Therapy Assistants to determine whether the Board's statutory and rule requirements have been met. Performance Measures •Permanent certificates issued •Permanent licenses issued u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 172 50 50 310 375 350 350 Goal 2 To timely investigate complaints and provide enforcement to protect the public from incompetent services and unprofessional and unethical conduct. Performance Measures •Complaints received •Complaints resolved •Disciplinary action taken Page 324 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 30 15 15 15 30 12 15 15 2 6 5 5 Board of Physical Therapy Examiners Inspection and Regulation 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY BOARD OF PODIATRY EXAMINERS POA Linda A. Wells, Executive Director Contact: Linda A. Wells, Executive Director (602) 542-3095 A.R.S. 32.801 Goal 2 To timely investigate complaints and provide enforcement to protect the public from incompetent services, and to provide favorable service from the Board. •Complaints received •Investigations concluded •Average number of days from receipt of Agency/Program Mission: To protect the health, safety, and welfare of the citizens of Arizona by regulating and maintaining standards of practice in the field of podiatric medicine. complaint to resolution •Percent of complaints indicating favorable service •Disciplinary actions taken Agency/Program Description: The Board licenses and regulates Doctors of Podiatric medicine. The Board evaluates the professional competency of podiatrists seeking to be licensed in the State of Arizona and promotes continued competency and fitness by investigating complaints. In addition, the Board holds hearings, monitors activities, and enforces the standards of practice for the podiatric profession. FY 1999 Actual Operating Funds Subtotal u u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 25 22 29 30 25 21 29 29 72 120 90 90 93 89 97 97 3 0 2 2 u ($ Thousands) Funding and FTE Summary: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1998 Actual Performance Measures FY 2000 Estimate FY 2001 Estimate 0.0 74.2 0.0 0.0 0.0 86.4 0.0 0.0 0.0 85.2 0.0 0.0 74.2 86.4 85.2 1.0 1.0 1.0 Capital Funds Agency Total FTE Positions Agency/Program Goals and Performance Measures: u Goal 1 To ensure that licenses are only granted and renewed to competent physicians with high standards of professional and ethical conduct. Performance Measures •Examination applications received •Licenses issued •Average number of days from receipt of FY 1998 Actual 20 FY 1999 Actual 19 FY 2000 Expected 21 FY 2001 Expected 22 14 19 21 22 150 120 130 130 155 149 159 159 155 149 159 159 application to grant of license •Dispensing registrations received •Dispensing registrations issued Inspection and Regulation Board of Podiatry Examiners Page 325 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY POWER AUTHORITY PAA Mark Mitchell, Executive Director Contact: Frank Bonfili, Assistant Administrator (602) 542-4263 A.R.S. Title 30, Ch. 1 Goal 3 To ensure the Power Authority and its customers are not adversely affected by and have the opportunity to compete following electric industry deregulation. FY 1998 Actual Performance Measures •Customers purchasing power from Arizona FY 1999 Actual 31 31 FY 2000 Expected FY 2001 Expected 31 31 Power Authority u Agency/Program Mission: To be an active leader in managing electric resources in a safe and environmentally prudent manner and to provide active representation on behalf of the state of Arizona at federal, state, and local forums on issues that impact the public power community as a whole and issues that specifically involve Arizona and the Authority’s power resources. Goal 4 To maintain accurate customer accounts and billing and ensure bills are mailed on time. FY 1998 Actual Performance Measures •Bills mailed after 10th day of month •Billing errors u Agency/Program Description: u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 0 0 0 0 1 0 0 0 u Established in 1944, the Arizona Power Authority (APA) manages Arizona’s allocation of hydroelectric power from the Hoover Dam for the overall benefit of the state. The APA cooperates with federal, state, and non-governmental agencies to address regulatory, environmental and other matters that impact electric power and water uses of the Colorado river. In addition, the APA serves as an information resource for its customers on topics which impact their electric resources and the utilization of these resources. The Authority may also pursue generation and/or transmission projects that are within the APA’s legislative mandate and in the best interest of the state of Arizona. The Authority is fully self funding and receives no appropriated funds. ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY 2000 Estimate FY 2001 Estimate 0.0 0.0 22,283.0 0.0 0.0 0.0 22,169.0 0.0 0.0 0.0 22,500.0 0.0 22,283.0 22,169.0 22,500.0 Capital Funds 0.0 0.0 0.0 Agency Total 22,283.0 22,169.0 22,500.0 FTE Positions 15.0 15.0 15.0 Agency/Program Goals and Performance Measures: u Goal 1 To control and reduce the cost of power from Hoover Dam. Performance Measures •Hoover annual revenue requirements (in FY 1998 Actual 48,145 FY 1999 Actual 49,729 FY 2000 Expected 46,145 FY 2001 Expected 49,878 thousands) u Goal 2 To control and reduce the costs of the transmission system used for the delivery of Hoover Dam power. Performance Measures •Cost of Intertie Transmission ($/kW-year) •Cost of Parker-Davis Transmission ($/kW- FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 6.58 12.00 12.00 12.00 12.96 12.96 12.96 12.96 year) Page 326 Power Authority Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Number of institutional closures AGENCY SUMMARY u STATE BOARD FOR PRIVATE POSTSECONDARY EDUCATION PVA Teri Candelaria, Executive Director Contact: Teri Candelaria, Executive Director (602) 542-5709 •Number of student complaints filed •Number of student complaints investigated •Number of student complaints rejected •Number of student complaints resolved •Number of student complaints resulting in disciplinary action •Number of consumer complaints filed To protect the health, safety and welfare of Arizona citizens by regulating private postsecondary educational institutions and providing services to their students. Agency Description: The Board licenses and regulates approximately 115 private postsecondary educational institutions, serving approximately 70,000 students annually. The Board acts on license applications, determines compliance, investigates complaints and violations, and takes disciplinary action. The Board also administers the Student Tuition Recovery Fund, which provides financial restitution to students injured by private postsecondary institutional closures and provides students access to their educational records. investigated •Number of consumer complaints resolved •Number of consumer complaints resulting in disciplinary action ($ Thousands) Agency Summary: FY 1999 Actual Ø LICENSING AND •Number of consumer complaints u FY 2000 Estimate 170.5 FY 2001 Estimate 174.5 177.9 Ø STUDENT TUITION 321.4 233.4 330.4 Capital Funds •Number of claims filed •Number of claims rejected •Number of claims paid/settled •Number of claims pending 0.0 0.0 0.0 Agency Total 491.9 407.9 508.3 RECOVERY FUND ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate •Number of student record requests 0.0 174.5 233.4 0.0 0.0 177.9 330.4 0.0 491.9 407.9 508.3 Capital Funds 0.0 0.0 0.0 Agency Total 491.9 407.9 508.3 FTE Positions 3.0 3.0 received •Number of student record requests processed •Average number of days to process requests PVA.1 •Number of institutions licensed •Number of licenses approved •Number of adverse actions taken •Number of inspections conducted •Total number of students enrolled •Number of licenses denied Inspection and Regulation 33 25 30 30 6 7 15 15 27 17 15 15 6 6 15 15 0 0 0 0 0 1 1 1 0 1 1 1 0 0 2 1 0 0 0 0 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 35 14 25 2 2 5 25 5 11 12 175 20 155 155 0 0 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 509 720 750 750 509 720 750 750 21 21 21 21 PROGRAM SUMMARY Licensing and Regulation Contact: Teri Candelaria, Executive Director Phone: (602) 542-5709 A.R.S. 32-3001 to 32-3058 3.0 Program Mission: Goal 1 To ensure legal operations, ethical practices and quality education in the private postsecondary education sector. Key Performance Measures FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected LICENSING AND REGULATION Agency Goals and Key Performance Measures: u 10 Goal 4 To provide students access to their educational records in a timely manner. Key Performance Measures 0.0 170.5 321.4 0.0 Operating Funds Subtotal u 10 Goal 3 To provide equitable financial restitution, in a timely manner, to students financially injured as a result of a school closure. Key Performance Measures REGULATION 15 Goal 2 To timely investigate student/consumer complaints and adjudicate the complaints to protect the public. Key Performance Measures Agency Mission: 8 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected To protect the health, safety and welfare of Arizona citizens by regulating private postsecondary educational institutions and providing services to their students. 120 109 115 120 Program Description: 255 227 250 275 7 1 5 5 The Board licenses and regulates approximately 115 private postsecondary educational institutions, serving approximately 70,000 students annually. The Board acts on license applications, determines compliance, investigates complaints and violations, and takes disciplinary action. 5 22 30 35 75,650 73,400 75,500 77,500 7 1 5 5 State Board for Private Post-Secondary Education Page 327 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate ($ Thousands) Funding and FTE Amounts: FY 2001 Estimate FY 1999 Actual 0.0 170.5 0.0 0.0 174.5 0.0 0.0 177.9 0.0 Federal Funds 0.0 0.0 0.0 Program Total 170.5 174.5 FTE Positions 3.0 3.0 General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 0.0 0.0 321.4 0.0 0.0 233.4 0.0 0.0 330.4 Federal Funds 0.0 0.0 0.0 177.9 Program Total 321.4 233.4 330.4 3.0 FTE Positions 0.0 0.0 0.0 Program Goals and Performance Measures: Program Goals and Performance Measures: u u Goal 1 To ensure legal operations, ethical practices, and quality education in the private postsecondary sector. Performance Measures •Number of institutions licensed •Number of licenses approved •Number of adverse actions taken •Number of inspections conducted •Number of students enrolled •Number of licenses denied •Number of institutional closures u Goal 2 FY 1998 Actual FY 1999 Actual FY 2000 Expected 109 115 120 255 227 250 275 1 5 5 5 22 30 35 75,650 73,400 75,500 77,500 7 1 5 5 8 15 10 10 Performance Measures •Number of student complaints filed •Number of student complaints rejected •Number of student complaints investigated •Number of student complaints mutually resolved •Number of student complaints resulting in disciplinary action •Number of consumer complaints filed •Number of consumer complaints investigated •Number of consumer complaints resolved •Number of consumer complaints resulting FY 1999 Actual FY 2000 Expected FY 2001 Expected 33 25 30 30 27 17 15 15 6 7 15 15 6 6 15 15 0 0 0 0 0 1 1 1 0 1 1 1 0 0 2 1 0 0 0 0 PVA.2 FY 1998 Actual •Number of claims filed •Number of claims rejected •Number of claims paid/settled •Number of claims pending •Average number of months to pay fund FY 1999 Actual FY 2000 Expected FY 2001 Expected 35 14 25 2 2 5 25 5 11 12 175 20 155 155 0 0 6 6 6 6 claims Goal 2 To collect or secure monies sufficient to provide for student financial restitution. FY 1998 Actual Performance Measures •Number of institutions billed •Amount of assessments collected (in FY 1999 Actual FY 2000 Expected FY 2001 Expected 115 4 10 110 170.1 8.0 5.0 190.0 396.3 321.4 233.4 330.4 thousands) •Amount available to students (in thousands) u in disciplinary action To provide equitable financial restitution, in a timely manner, to students financially injured as a result of a school closure. Performance Measures u To timely investigate student/consumer complaints and adjudicate the complaints to protect the public. FY 1998 Actual Goal 1 FY 2001 Expected 120 7 FY 2001 Estimate Goal 3 To provide students access to their educational records in a timely manner. FY 1998 Actual Performance Measures •Number of student record requests received •Number of student record requests processed •Average number of days to process requests FY 1999 Actual FY 2000 Expected FY 2001 Expected 509 720 750 750 509 720 750 750 21 21 21 21 PROGRAM SUMMARY STUDENT TUITION RECOVERY FUND u u u u u u Contact: Teri Candelaria, Executive Director Phone: (602) 542-5709 A.R.S. 32-3071 to 32-3077 Program Mission: To protect the health, safety and welfare of Arizona citizens by regulating private postsecondary educational institutions and providing services to their students. Program Description: The Board administers the Student Tuition Recovery Fund, which provides financial restitution to students injured by private postsecondary institutional closures and provides students access to their educational records. Page 328 State Board for Private Post-Secondary Education Inspection and Regulation 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY BOARD OF PSYCHOLOGIST EXAMINERS SYA Maxine McCarthy, Executive Director Contact: Maxine McCarthy, Executive Director (602) 542-8162 A.R.S. 32-2061, et. seq. Goal 2 To timely investigate and adjudicate complaints to protect the public from incompetent services and unprofessional and unethical conduct. FY 1998 Actual Performance Measures •Complaints received •Average number of days to resolve a To protect the health, safety and welfare of Arizona citizens by regulating the psychology profession. Agency/Program Description: The State Board of Psychologist Examiners examines and licenses professionals to practice in the field of psychology. The Board also accepts complaints against licensees, investigates allegations and administratively adjudicates complaints. The Board serves approximately 1,500 professionals licensed to practice in the state, as well as all Arizona citizens who receive these professional services. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 0.0 222.6 0.0 0.0 0.0 278.7 0.0 0.0 0.0 284.0 0.0 0.0 222.6 278.7 284.0 Capital Funds 0.0 0.0 0.0 Agency Total 222.6 278.7 284.0 FTE Positions 4.0 4.0 4.0 Operating Funds Subtotal 45 73.5 113 110 110 <1 <1 <1 <1 34 42 45 45 5 4 4 4 1 1 1 1 FY 1998 Actual •Licenses audited •Percent of licensees in compliance with ($ Thousands) FY 1999 Actual 45 Goal 3 To protect the public through implementation of a program of continuing education to ensure the licensees are kept apprised of current standards of practice. Performance Measures Funding and FTE Summary: FY 2001 Expected 42 •Licensees with more than one complaint during the fiscal year •Licenses suspended or revoked u FY 2000 Expected 34 complaint •Percent of licensees with disciplinary actions •Total number of investigations conducted Agency/Program Mission: FY 1999 Actual continuing education requirements •Disciplinary actions taken for noncompliance u u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 50 NA 53 NA 98 NA 98 NA 0 NA 0 u Agency/Program Goals and Performance Measures: u Goal 1 To efficiently process the license applications of psychologists to determine if the Board's statutory and rule requirements have been met to protect the public from incompetent practitioners. Performance Measures •New licenses issued in the fiscal year following receipt of application •New licenses issued •Average number of days to process applications •Total renewals issued •Applications received Inspection and Regulation FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 0 25 23 23 49 29 40 40 154 57 55 55 0 1,480 0 1,500 51 54 65 65 Board of Psychologist Examiners Page 329 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY SUMMARY DEPARTMENT OF RACING James Higginbottom, Director Contact: Carolyn S. Evans, Administrative Service Officer (602) 277-1704 RCA Key Performance Measures •Year round small county sites Agency Mission: To regulate and supervise pari-mutuel racing and wagering conducted in Arizona in order to protect racing participants and the wagering public. Agency Description: The Department of Racing regulates the Arizona pari-mutuel horse and greyhound racing industry. The Department oversees and supervises all commercial horse, greyhound, and county fair meetings; licenses all participants; collects state revenues generated by race meetings; promotes and encourages the breeding of horses and greyhounds in the state; and enforces laws and rules related to racing and wagering to protect industry participants and the public. The Department also collects revenues for the State Boxing Commission. inspected 2 or more times annually/all year round small county OTB sites •Year round Maricopa & Pima county sites inspected quarterly/all year round Maricopa & Pima county sites •Quarterly totalizator systems audits at Commercial race tracks resulting in 100% compliance/total audits •Distribution of total audits of permittee daily reports verifying 100% compliance with statutes •Percent of incidents reported and/or patron complaints to Department determined to have been handled properly pursuant to Arizona rules •Percent of licensees satisfied u ($ Thousands) Agency Summary: FY 1999 Actual Ø COMMERCIAL RACING Ø COUNTY FAIR RACING FY 2000 Estimate FY 2001 Estimate 3,497.5 3,516.4 3,558.5 1,042.5 1,162.3 1,172.8 Capital Funds 0.0 0.0 0.0 Agency Total 4,540.0 4,678.7 4,731.3 ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 2,589.5 300.8 1,649.7 0.0 2,632.8 362.3 1,683.6 0.0 2,678.5 372.8 1,680.0 0.0 4,540.0 4,678.7 4,731.3 Capital Funds 0.0 0.0 0.0 Agency Total 4,540.0 4,678.7 4,731.3 FTE Positions 56.8 54.8 54.8 Operating Funds Subtotal Goal 2 To effectively regulate and supervise racing at racetracks, while expanding oversight of wagering at off-track locations and enhance pari-mutuel auditing activities. 26/26 17/17 30/30 30/30 37/37 26/26 30/30 30/30 21/23 14/17 16/16 16/16 1,508 2,392 2,500 2,500 NA 91 90 90 NA 94 97 98 Goal 3 To enhance the Department's computer system and its data bases to provide information required by staff to effectively regulate the racing industry. Key Performance Measures •Average monthly computer section work orders •Percent of work orders completed on time •Percent of field & office locations with access to Arizona Racing License Information System data base •Percent of employees receiving systems & software training •Percent of pertinent current information available to all users at all times u FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 30 45 50 50 97 100 100 100 36 100 100 100 95 50 100 100 70 95 100 100 Goal 4 To comply with requirements mandated to state agencies by statutes/rules and enforced by Department of Administration or other appropriate authority. Key Performance Measures •Percent of documents (deposits & FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 99 98 99 99 claims) processed without error Agency Goals and Key Performance Measures: u RCA.1 Goal 1 To monitor business of regulated industry, identify trends affecting industry and make information available to Governor and legislative leadership, industry, public and others. Key Performance Measures •Monthly reports distributed within 30 days •Average hourly incoming phone calls PROGRAM SUMMARY COMMERCIAL RACING FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected Contact: Carolyn S. Evans, Administrative Service Officer Phone: (602) 277-1704 A.R.S. 5-101 to 5-115 3 0 6 10 Program Mission: 19 13 13 13 To regulate and supervise pari-mutuel racing and wagering conducted in Arizona in order to protect racing participants and the wagering public. Program Description: Page 330 Department of Racing Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS The Arizona Department of Racing regulates and supervises all commercial horse and greyhound racing meetings and pari-mutuel wagering conducted on and off track in Arizona in order to enforce compliance with laws and regulations and, thereby, protect racing participants and the wagering public. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 2,589.5 0.0 908.0 2,632.8 0.0 883.6 2,678.5 0.0 880.0 Federal Funds 0.0 0.0 0.0 Program Total 3,497.5 3,516.4 3,558.5 FTE Positions 48.8 46.8 46.8 alleged incident •Percent of investigations resulting in disciplinary action •Total complaints received •Average calendar days from receipt of complaint to resolution •Average calendar days per investigation from start to final adjudication u 4 Greyhound Racing or excellent service •Investigations conducted regarding licensing •Investigations resulting in disciplinary or enforcement action •License denials upheld/denials appealed 4 Racing Commission SUBPROGRAM SUMMARY HORSE RACING Contact: Carolyn S. Evans, Administrative Service Officer Phone: (602) 277-1704 A.R.S. 5-101 to 5-115 •Average calendar days from receipt of completed application to issuance or denial of certification •Percent of licensee reviews with no violations Subprogram Mission: To regulate and supervise all commercial horse racing meetings and pari-mutuel wagering conducted on and off-track in Arizona in order to ensure compliance with laws and regulations and, thereby, protect racing participants and the wagering public. u Performance Measures The Department of Racing regulates and supervises all commercial horse racing meetings, conducts investigations, issues licenses, conducts equine drug testing, oversees wagering, hears appeals of decisions, collects revenues for the State, distributes awards to program recipients, and provides information upon request to the public and other agencies. •Number of eligible breeders •Percent of eligible breeders winning awards •Number of eligible horses •Percent of eligible horses winning awards •Average number of days to calculate and u FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,168.7 0.0 383.3 0.0 1,201.4 0.0 371.6 0.0 1,223.2 0.0 368.0 0.0 Performance Measures Program Total 1,552.0 1,573.0 1,591.2 •Percent of employee turnover FTE Positions 23.5 22.5 22.5 Goal 1 To ensure that all participants and permittees involved in commercial horse racing operate and perform in compliance with applicable Arizona racing-related statutes, rules and regulations. Performance Measures Inspection and Regulation FY 1999 Actual 50 60 65 70 40 40 40 40 8 5 6 5 11 5 10 10 20 20 20 20 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 2,520 3,654 2,100 3,200 2,516 3,654 2,090 3,180 NA 95 95 95 400 545 400 400 25 25 25 25 3/3 8/0 1/1 3/3 1 1 1 1 NA 99 99 99 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 2,184 2,268 2,250 2,275 7.0 6.6 6.6 6.5 3,500 3,866 3,750 3,875 8.5 6.7 7.7 7.7 19 15 15 15 Goal 4 To encourage employment and retention of professional staff of the highest quality in order to best serve the needs and interest of the State and the horse racing industry. RCA.1.2 Subprogram Goals and Performance Measures: FY 1998 Actual 600 19/20 distribute awards ($ Thousands) FY 1999 Actual u 600 19/20 Goal 3 To encourage and promote horse breeding in Arizona through administration of and timely distribution to recipients of funds available through Breeders and Stallion Awards Programs. Subprogram Description: Funding and FTE Amounts: 414 9/11 Goal 2 To process and investigate license applications in a timely way while ensuring that only those eligible pursuant to Arizona racing-related statutes, rules, and regulations receive licenses. •Applicants •Licenses issued •Percent of customers reporting very good 4 Horse Racing 600 18/20 appealed •Cases adjudicated within 30 days of Performance Measures This Program Contains the Following Subprograms: RCA.1.1 •Rulings issued •Original actions upheld on appeal/actions FY 2000 Expected FY 2001 Expected FY 1998 Actual FY 1999 Actual 2 3 FY 2000 Expected FY 2001 Expected 3 3 SUBPROGRAM SUMMARY GREYHOUND RACING Contact: Carolyn S. Evans, Administrative Service Officer Phone: (602) 277-1704 A.R.S. 5-101 to 5-115 Subprogram Mission: To regulate and supervise all commercial greyhound racing meetings and pari-mutuel wagering conducted on and off-track in Department of Racing Page 331 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Arizona in order to ensure compliance with laws and regulations and, thereby, protect racing participants and the wagering public. Subprogram Description: The Department of Racing regulates and supervises all commercial greyhound racing meetings, conducts investigations, issues licenses, conducts greyhound drug testing, oversees wagering, hears appeals of decisions, collects revenues for the State, distributes awards to program recipients and provides information upon request to the public and other agencies. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,399.9 0.0 524.7 0.0 1,411.7 0.0 512.0 0.0 1,435.6 0.0 512.0 0.0 Program Total 1,924.6 1,923.7 1,947.6 FTE Positions 25.3 24.3 24.3 Performance Measures •Facilities licensed •Inspections at facilities •Percent of inspections resulting in violations and disciplinary action •Litter inspections •Number of litter inspections conducted FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 70 59 70 70 240 251 240 240 5 5 5 5 190 235 200 200 190 235 200 200 within 30 days u Subprogram Goals and Performance Measures: u Goal 3 To license participants and inspect dogs and the facilities where they are maintained and to enforce compliance to insure the health, safety, and welfare of greyhounds with Arizona laws and regulations, and protect the integrity of the greyhound industry. Goal 4 To encourage and promote greyhound breeding in Arizona through administration of and timely distribution to recipients of funds available through Breeders Awards Programs. Performance Measures FY 1998 Actual •Breeders winning awards/eligible 103/614 breeders •Greyhounds earning awards Goal 1 To ensure that all participants and permittees involved in greyhound racing operate and perform in compliance with applicable Arizona racing-related statutes, rules, and regulations. •Eligible greyhounds (in thousands) •Average days to calculate and distribute FY 1999 Actual FY 2000 Expected FY 2001 Expected 98/627 150/675 150/700 1,500 1,333 1,500 1,500 9.7 10.9 13.4 15.4 19 15 15 15 awards Performance Measures • Rulings issued • Original actions upheld on appeal/actions appealed • Percent of cases adjudicated within 30 days of alleged incident • Investigations conducted regarding compliance with rules • Average calendar days from receipt of complaint to resolution • Percent of licensees with disciplinary action u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 200 171 200 200 2/2 0/0 2/2 2/2 50 60 65 70 40 177 175 175 18 12 10 10 5 5 5 5 • Applicants • Licenses issued • Percent of customers reporting very good to excellent services • Licenses denied or revoked • Investigations conducted regarding licensing • Investigations resulting in disciplinary enforcement action • License denials upheld/denials appealed • Percent of licensee reviews with no violations Page 332 Goal 5 To encourage employment and retention of professional staff of the highest quality in order to best serve the needs and interests of the State and the greyhound racing industry. Performance Measures •Percent of employee turnover •Accredited stewards/all stewards RCA.1.3 Goal 2 To process and investigate license applications in a timely way while ensuring that only those eligible pursuant to Arizona racing-related statutes, rules, and regulations receive licenses. Performance Measures u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 761 1,739 800 750 754 1,739 790 740 NA 95 95 95 12 28 12 12 160 217 160 160 40 30 30 30 2/2 6/0 1/1 2/2 NA 98.9 99.0 99.0 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 3 4 5 4 4/8 5/8 6/8 7/8 SUBPROGRAM SUMMARY RACING COMMISSION Contact: Carolyn S. Evans, Administrative Service Officer Phone: (602) 277-1704 A.R.S. 5-101 to 5-115 Subprogram Mission: To grant racing permits, issue racing dates, and promulgate rules to govern racing which protect and promote the safety and welfare of animals participating and protect and promote the health, safety and welfare of the people of Arizona, as directed by Arizona Revised Statutes. Subprogram Description: The Racing Commission reviews and takes action on permit applications, considers and adopts rules, and hears appeals of decisions by the Department. Department of Racing Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 20.9 0.0 0.0 0.0 19.7 0.0 0.0 0.0 19.7 0.0 0.0 0.0 Program Total 20.9 19.7 19.7 FTE Positions 0.0 0.0 0.0 involved in county fair racing operate and perform in compliance with applicable Arizona racing-related statutes, rules, and regulations. •Races supervised •Rulings issued •Original actions upheld on appeal/actions Subprogram Goals and Performance Measures: u Goal 1 To evaluate all applications to conduct racing meetings and approve only those which are in the best interests of the state and the racing industry. Performance Measures • Active permits (Racing/Teletrack) u FY 1998 Actual FY 1999 Actual 24/188 FY 2000 Expected 23/221 21/225 FY 2001 Expected FY 1998 Actual • Rules adopted FY 1999 Actual 5 RCA.2 FY 2000 Expected 9 FY 2001 Expected 4 4 COUNTY FAIR RACING Contact: Carolyn S. Evans, Administrative Service Officer Phone: (602) 277-1704 A.R.S. 5-101 to 5-115 u Goal 2 The Arizona Department of Racing, County Fair Racing, regulates and supervises all county fair horse racing meetings, provides staff to operate race meetings, conducts investigations, issues licenses, conducts equine drug testing, oversees wagering, conducts hearings on investigation referrals, collects revenues for the State and provides information upon request to the public and other agencies. General Funds Other Appropriated Funds Other Non Appropriated Funds 5/5 0/0 5/5 5/5 70 70 70 70 20 49 50 50 5 5 5 5 20 30 30 30 FY 1998 Actual Performance Measures •Applicants •Licenses issued •Percent of customers reporting very good Goal 3 FY 2001 Estimate 0.0 0.0 0.0 300.8 741.7 362.3 800.0 372.8 800.0 Federal Funds 0.0 0.0 0.0 Program Total 1,042.5 1,162.3 1,172.8 FTE Positions 8.0 8.0 8.0 FY 2001 Expected 737 300 500 490 737 298 490 NA 80 90 90 20 0 15 20 60 162 60 60 33 20 20 20 1/1 2/0 1/1 1/1 1 1 1 1 FY 1998 Actual (thousands) •Percent of Arizona County Racing Association Meetings attended by Department staff Goal 4 FY 2000 Expected To encourage and promote county fair racing in Arizona by providing staff to operate County Fair race meetings and through the distribution of subsidies for purses and Betterment Fund monies to Fair facilities. •Amount of Betterment monies distributed u FY 1999 Actual 500 or excellent service •Licenses denied or revoked ($ Thousands) FY 2000 Estimate 100 To process and investigate license applications in a timely manner while ensuring that only those eligible pursuant to Arizona racing-related statutes, rules and regulations receive licenses. Performance Measures FY 1999 Actual 600 100 from start to final adjudication u Funding and FTE Amounts: 600 71 •Average calendar days per investigation To promote and improve county fair racing in Arizona and regulate and supervise county fair racing to ensure compliance with laws and regulations and, thereby, protect racing participants and the wagering public. Program Description: FY 2001 Expected 536 •Average calendar days from receipt of completed application to issuance or denial of certification Program Mission: FY 2000 Expected 100 •Investigations conducted regarding licensing •Investigations resulting in disciplinary or enforcement action •License denials upheld/denials appealed PROGRAM SUMMARY FY 1999 Actual 600 appealed •Percent of cases adjudicated within 30 days of alleged incident •Investigations conducted regarding compliance with rules •Licensees with disciplinary action 21/225 Goal 2 To adopt rules governing horse and greyhound racing which protect animals, participants, and the wagering public and which best serve the interests of the state and the racing industry. Performance Measures FY 1998 Actual Performance Measures FY 1999 Actual FY 2000 Expected FY 2001 Expected 692.8 695.9 775.7 775.7 100 100 100 100 To encourage employment and retention of professional staff of the highest quality in order to best serve the needs and interest of the State and the hours racing industry. FY 1998 Actual Performance Measures •Employee turnover •Accredited stewards/all stewards u u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 2 5 3 4 3/3 3/3 3/3 3/3 u Program Goals and Performance Measures: u Goal 1 To ensure that all participants and permittees Inspection and Regulation Department of Racing Page 333 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Percent of total licensees with AGENCY SUMMARY RADIATION REGULATORY AGENCY AEA Aubrey Godwin, Director Contact: Art Nunez, Business Manager (602) 255-4845 Ext. 223 Agency Mission: To protect the health and safety of the citizens of the State of Arizona from unnecessary radiation exposure from all natural and/or man-made sources. Agency Description: disciplinary action •Radiation Incidents/Accidents (Except PVNGS) •Average time in calendar days from receipt of complaint to resolution •Percent of investigations resulting in disciplinary or enforcement action •Number of licenses revoked or suspended •Total number of investigations conducted •Total number complaints received •Average time in calendar days per The Arizona Radiation Regulatory Agency provides protection from unnecessary radiation exposure through inspection of radiation sources and their uses, effective response to radiological incidents, environmental sampling, and certification of those who operate Xray equipment. ($ Thousands) FY 1999 Actual EVALUATION Ø RADIATION AND COMPLIANCE Ø MEDICAL RADIOLOGIC FY 2000 Estimate u 1,778.8 1,907.1 1,986.9 115.1 155.2 157.1 Capital Funds 0.0 0.0 0.0 Agency Total 1,893.9 2,062.3 2,144.0 TECHNOLOGY BOARD OF EXAMINERS FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY 2000 Estimate FY 2001 Estimate 1,605.8 115.1 0.0 173.0 1,666.7 155.2 0.0 240.4 1,671.5 157.1 0.0 315.4 1,893.9 2,062.3 2,144.0 Capital Funds 0.0 0.0 0.0 Agency Total 1,893.9 2,062.3 2,144.0 FTE Positions 29.0 30.0 30.0 •Industrial laser facilities inspected •X-ray registrants inspected •X-ray tubes registered •Percent of x-ray tubes inspected •Non-ionizing radiation licenses •Percent of non-ionizing radiation licensees inspected •Radioactive material licenses •Percent of radioactive material licensees inspected Page 334 16 16 NA 112 130 130 100 100 100 100 0 2 5. 10 0 42 50 45 15 19 25 30 NA 112 160 160 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 24 82 85 88 1 1 1 1 2 17 2 2 13 12 20.0 20 1,296 1,300 1,300 1,400 Key Performance Measures time •Average days to process radioactive material applications •Average days to process non-ionizing radiation applications u FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 84 97.5 98 97 30 27 28 27 30 25 25 25 Goal 4 To increase public awareness in order to achieve responsible public radiation safety awareness. Key Performance Measures •Distribute Agency regulatory FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected NA NA 2 4 information AEA.1 PROGRAM SUMMARY RADIATION EVALUATION AND COMPLIANCE Goal 1 To identify, regulate, monitor, and respond to potential radiation hazards. Key Performance Measures 17 Goal 3 To improve efficiency and effectiveness of Agency programs. Agency Goals and Key Performance Measures: u 14 •Other State Exercises •Percent of x-ray tubes inspected on ($ Thousands) 12 samples •Federal Government Exercises u Funding and FTE Summary: 12 Goal 2 To support the federal, state and local agency programs involving radiation sources or exposure with Agency expertise. •Drinking water and mining water FY 2001 Estimate 11 investigation from start to final adjudication Key Performance Measures Agency Summary: 13.8 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 9,057 9,372 9,652 9,845 33 27 29 35 395 418 420 430 43 33 36 36 Contact: Art Nunez, Business Manager Phone: (602) 255-4845 Ext. 223 A.R.S. Title 30, Ch. 4 Program Mission: To fulfill the scientific and technical requirements of the agency mission. Program Description: 327 247 250 250 50 63 64 64 Radiation Evaluation and Compliance (REC) is comprised of five subprograms. The duties of the subprograms are distinguished according to primary responsibilities: licensing/registration, inspection, emergency (incident) response, environmental Radiation Regulatory Agency Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS surveillance, and administrative services. radioactive materials or particle accelerators in Arizona. The Nuclear Emergency Management Fund monies are represented here as Other Non-Appropriated Funds, but they originate as a General Fund appropriation reimbursed by an industry assessment. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds 1,605.8 0.0 0.0 FY 2000 Estimate FY 2001 Estimate 1,666.7 0.0 0.0 1,671.5 0.0 0.0 Federal Funds 173.0 240.4 315.4 Program Total 1,778.8 1,907.1 1,986.9 FTE Positions 27.0 27.0 27.0 This Program Contains the Following Subprograms: Performance Measures •Radioactive material licenses •New licenses and renewals •Accelerator registrations •Accelerator registration actions u 4 X-ray Compliance •Non-ionizing radiation licenses •Non-ionizing radiation licensing actions 4 Radiation Measurement Laboratory •Radioactive materials inspections •Accelerator inspections 4 Administrative Services u SUBPROGRAM SUMMARY AEA.1.1 RADIOACTIVE MATERIALS/NON-IONIZING RADIATION Contact: Art Nunez, Business Manager Phone: (602) 255-4845 Ext. 223 A.R.S. Title 30, Ch. 4 Performance Measures inspected •Non-ionizing radiation licenses inspected AEA.1.2 To ensure radiation health and safety for the people of Arizona by regulating the users of radioactive material, particle accelerators and non-ionizing radiation sources. 345 247 250 250 75 60 60 60 40 48 48 50 15 2 10 10 FY 1998 Actual FY 1999 Actual FY 2000 Expected 418 420 430 175 178 180 185 FY 1998 Actual FY 1999 Actual FY 2000 Expected 155 160 160 15 21 25 25 FY 1998 Actual FY 1999 Actual FY 2000 Expected 33 38 37 147 139 160 160 SUBPROGRAM SUMMARY X-RAY COMPLIANCE Contact: Art Nunez, Business Manager Phone: (602) 255-4845 Ext. 223 A.R.S. Title 30, Ch. 4 To protect the citizens of Arizona from overexposure or unnecessary exposure to x-ray radiation. FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 336.3 0.0 0.0 0.0 343.8 0.0 0.0 0.0 343.8 0.0 0.0 0.0 Program Total 336.3 343.8 343.8 FTE Positions 5.0 5.0 5.0 FY 2001 Expected 39 Radioactive Materials (RAM) and Non-Ionizing (NIR) subprogram licenses medical, industrial, and academic users of radioactive materials, particle accelerators, and non-ionizing radiation sources. On-site inspection of radioactive materials licensees in Arizona are conducted to ensure proper techniques for use, storage and shipment of radioactive materials. NIR conducts inspections of lasers, tanning booths, radio frequency emitters, power lines, and microwave ovens. ($ Thousands) FY 2001 Expected 165 Subprogram Mission: FY 1999 Actual FY 2001 Expected 380 Subprogram Description: Funding and FTE Amounts: FY 2001 Expected Goal 4 To inspect NIR users to assure conformance with radiation safety regulations •Percent of non-ionizing radiation licenses Subprogram Mission: FY 2000 Expected Goal 3 To inspect all users of radioactive materials or particle accelerators according to Agency regulations. Performance Measures 4 Emergency Response FY 1999 Actual Goal 2 To identify and license all new users of non-ionizing radiation sources in Arizona and renew licenses as appropriate. Performance Measures u 4 Radioactive Materials/non-ionizing Radiation FY 1998 Actual Subprogram Description: X-Ray Compliance is responsible for the registration of x-ray machines and the regulation of x-ray radiation. Inspection of all xray facilities and equipment utilizing x-rays is performed routinely, including mammographic, chiropractic, dental, veterinary, industrial and medical disciplines. The subprogram supports safe use by operators and the minimization of patient exposure. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 284.8 0.0 0.0 109.1 289.5 0.0 0.0 110.1 290.5 0.0 0.0 110.1 Program Total 393.9 399.6 400.6 Subprogram Goals and Performance Measures: FTE Positions 7.0 7.0 7.0 u Subprogram Goals and Performance Measures: Goal 1 To identify and license or register all users of Inspection and Regulation Radiation Regulatory Agency Page 335 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 To register all x-ray tubes within the State of Arizona. Performance Measures • X-Ray tubes registered u FY 1998 Actual FY 1999 Actual 9,057 FY 2000 Expected 9,372 9,652 9,845 • X-Ray tubes inspected • Percent of x-ray tubes inspected • X-ray machines inspected AEA.1.3 FY 1998 Actual FY 1999 Actual 3,023 FY 2000 Expected 2,536 2,786 FY 2001 Expected u 3,400 33 27 29 35 2,347 2,582 3,200 SUBPROGRAM SUMMARY •Number of volunteers trained •Number of monitoring team members u Subprogram Mission: The mission of the Emergency Response Program is to respond to and provide the necessary planning and technical assistance to resolve any incidents involving radiation or sources of radiation occurring in Arizona, including fixed nuclear facilities off-site. •Number of qualified teams to which Emergency Response subprogram prepares, coordinates and tests the technical portion of Arizona's Fixed Nuclear Facility Emergency Response Plan, including radiation effects assessment and protective action recommendations. The subprogram trains hazardous materials response teams (law enforcement, fire and medical personnel) in initial response to radiation-related incidents, including preparation for high level radioactive waste, transuranic and spent nuclear fuel shipping campaigns. The subprogram also responds to radiation incidents statewide, supports the state's multiagency task force on terrorism with respect to weapons of mass destruction; maintains a large inventory of emergency equipment; calibrates and provides civil defense instruments to HAZMAT organizations and conducts training of and directs a 40-member monitor pool. The subprogram also arranges for the disposal of abandoned radioactive material sources. ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 173.1 0.0 0.0 0.0 175.8 0.0 0.0 75.0 178.1 0.0 0.0 150.0 Program Total 173.1 250.8 328.1 FTE Positions 2.0 2.0 2.0 Subprogram Goals and Performance Measures: FY 1999 Actual FY 2000 Expected FY 2001 Expected 500 800 700 700 4 11 6 6 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 159 120 142 125 45 36 33 48 Goal 4 To ensure that HAZMAT teams around the state are capable of effective first response to incidents involving radioactive materials. Performance Measures Subprogram Description: FY 1998 Actual Goal 3 To continually maintain a pool of trained volunteers from state, county and local government agencies for emergency response to radiological accidents or incidents at the Palo Verde Nuclear Generating Station. Performance Measures EMERGENCY RESPONSE Contact: Art Nunez, Business Manager Phone: (602) 255-4845 Ext. 223 A.R.S. Title 30, Ch. 4 u Performance Measures distributed to users •Number of assistance requests (state, local or federal agency) 2,758 Funding and FTE Amounts: Goal 2 To promote Agency radiological incident response capabilities within the State's HAZMAT community. •Number of contact procedure pamphlets Goal 2 To inspect all x-ray tubes to ensure continuous compliance with health and safety standards. Performance Measures u FY 2001 Expected instrumentation was provided •Number of response team members trained FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 14 6 22 10 109 17 40 40 SUBPROGRAM SUMMARY AEA.1.4 RADIATION MEASUREMENT LABORATORY Contact: Art Nunez, Business Manager Phone: (602) 255-4845 Ext. 223 A.R.S. Title 30, Ch. 4 Subprogram Mission: To measure and monitor man-made and naturally occurring radiation sources throughout the state with an emphasis in nuclear reactor facilities, uranium mining operations, and drinking water. Subprogram Description: The subprogram determines ambient radiation levels throughout the state by analyzing samples of air, water, milk, soil and vegetation. The subprogram has established sampling networks to continuously monitor Palo Verde Nuclear Generating Station and other statewide concerns for radiation releases to the environment. As Arizona's primary radiation laboratory, the subprogram is contracted to provide technical and analytical support to the ADEQ drinking water program. The subprogram also provides mobile and fixed analytical laboratory support to the Emergency Response and Radioactive Materials/ Non-Ionizing subprograms. The subprogram participates in U.S. Environmental Protection Agency's Indoor Radon Grant Program by determining radon hazards in Arizona and by providing information on request to interested citizens. Goal 1 To respond effectively to any radiological incidents or accidents within Arizona. Performance Measures • Radiological incidents (non Palo Verde related) • Radiological incidents (Palo Verde related) Page 336 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 14 17 16 16 0 1 2 2 Radiation Regulatory Agency Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 474.3 0.0 0.0 63.9 501.2 0.0 0.0 55.3 501.2 0.0 0.0 55.3 Program Total 538.2 556.5 FTE Positions 6.0 6.0 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 337.3 0.0 0.0 0.0 356.4 0.0 0.0 0.0 357.9 0.0 0.0 0.0 556.5 Program Total 337.3 356.4 357.9 6.0 FTE Positions 7.0 7.0 7.0 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u u Goal 1 To analyze environmental samples to ensure that no radioactivity beyond background is present. Performance Measures • Environmental sample analyses u • Radon canisters analyzed 6,000 6,863 FY 2000 Expected 7,000 FY 2001 Expected 7,500 FY 1998 Actual FY 1999 Actual 4,400 2,713 FY 2000 Expected 2,200 • TLD Monitoring sites • Air Samples stations throughout the state FY 1998 Actual FY 1999 Actual FY 2000 Expected u FY 2001 Expected 2,000 95 105 23 24 25 Goal 4 To provide laboratory support to the Department of Environmental Quality drinking water and mining programs. Performance Measures • Number of water samples analyzed AEA.1.5 50 82 Performance Measures •X-Ray database changes 3 FY 2000 Expected 4 FY 2001 Expected 4 5 FY 1999 Actual 2,205 FY 2000 Expected 2,068 FY 2001 Expected 2,130 2,173 PROGRAM SUMMARY Contact: Art Nunez, Business Manager Phone: (602) 255-4845 Ext. 223 A.R.S. Title 32, Ch. 28 Program Mission: FY 2001 Expected 70 FY 1998 Actual MEDICAL RADIOLOGIC TECHNOLOGY BOARD OF EXAMINERS FY 2001 Expected 85 FY 2000 Expected FY 1999 Actual Goal 2 To have an Agency computer database data and tracking system for all subprograms. AEA.2 28 FY 1999 Actual FY 1998 Actual users/public 84 FY 1998 Actual Performance Measures •Conduct information meeting for Goal 3 To monitor statewide population centers and mining concerns for radiation. Performance Measures u FY 1999 Actual Goal 2 To analyze radon test canisters for the presence of radon in public schools above the recommended action level established by the U.S. Environmental Protection Agency (EPA). Performance Measures u FY 1998 Actual Goal 1 To develop methods that the public can interface and receive information on regulatory and radiation safety matters with the Agency. 80 To protect the health and safety of the people in Arizona against the harmful effects of excessive and improper exposure to medically applied ionizing radiation. Program Description: The program assures that minimum standards of education and training are met by ionizing machine operators; sets standards for and approves schools of radiologic and practical technology; and enforces A.R.S. 32-2801, et. seq. and Title 12, Chapter 2, Arizona Administrative Code. SUBPROGRAM SUMMARY ADMINISTRATIVE SERVICES Contact: Art Nunez, Business Manager Phone: (602) 255-4845 Ext. 223 A.R.S. Title 30, Ch. 4 ($ Thousands) Funding and FTE Amounts: Subprogram Mission: The Administrative Services is to provide administrative, computer and public information support to the Agency. Subprogram Description: Radiation Regulatory Agency support functions include office administration, human resources, fiscal services, annual report preparation, budget preparation, a public information program and various special projects. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds 0.0 115.1 0.0 FY 2000 Estimate 0.0 155.2 0.0 FY 2001 Estimate 0.0 157.1 0.0 Federal Funds 0.0 0.0 0.0 Program Total 115.1 155.2 157.1 FTE Positions 2.0 3.0 3.0 Program Goals and Performance Measures: u Inspection and Regulation Goal 1 Radiation Regulatory Agency To assure qualifications and issue certificates to qualified applicants. Page 337 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1998 Actual Performance Measures •Qualified technologists certified •Certificates issued within 30 days •Certificates active u Goal 2 2,245 2,350 994 2,243 2,350 2,470 4,600 4,581 4,700 4,800 FY 1998 Actual 2,470 FY 1999 Actual FY 2000 Expected FY 2001 Expected 15 29 19 35 15 29 19 35 To conduct investigations required by ARS §322821(B). FY 1998 Actual Performance Measures •Investigations FY 1999 Actual 5 u Page 338 FY 2001 Expected 994 •Complaints •Complaints resolved Goal 3 FY 2000 Expected To enforce ARS §32-2801 et seq. Performance Measures u FY 1999 Actual u u u u 7 FY 2000 Expected 7 FY 2001 Expected 6 u Radiation Regulatory Agency Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY SUMMARY DEPARTMENT OF REAL ESTATE Goal 2 To seek funding to implement GITA approved computer replacement schedule by FY 2002 Key Performance Measures •Percent of outdated equipment REA Jerry Holt, Commissioner Contact: John King, Deputy Commissioner (602) 468-1414 Ext. 135 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected NA 20 20 20 replaced REA.1 PROGRAM SUMMARY DEPARTMENT OF REAL ESTATE Agency Mission: Contact: Jerry Holt, Commissioner Phone: (602) 468-1414 Ext. 135 A.R.S. 32-2101 et. seq. To safeguard and promote the public interest through timely and capable assistance, fair and balanced regulation and sound and effective education. Agency Description: This Program Contains the Following Subprograms: Under A.R.S. Title 32, Chapter 20 and Arizona Administrative Code Title 4, Chapter 28, the Department regulates real estate, cemetery, and membership camping licensees, including the approval and monitoring of pre-licensing and continuing education courses to ensure the quality content of courses and the competence of instructors, as well as the quality and timeliness of materials being taught. The Department oversees the activities of licensees, investigates complaints against licensees and land developers, and participates in administrative hearings pertaining to their conduct. The Department regulates the sale of subdivided and certain unsubdivided lands, timeshares, condominiums, membership campgrounds and cemeteries. The Department also administers a recovery assistance program available to persons who have sustained out-of-pocket losses and have obtained an otherwise uncollectible money judgement against a licensee for conduct violating statutory duty. 4 Central Administrative Services 4 Education and Licensing 4 Regulation 4 Land Development 4 Recovery Assistance SUBPROGRAM SUMMARY REA.1.1 CENTRAL ADMINISTRATIVE SERVICES Contact: John King, Deputy Commissioner Phone: (602) 468-1414 Ext. 135 A.R.S. 32-2101 et. seq. Subprogram Mission: ($ Thousands) Agency Summary: FY 1999 Actual Ø DEPARTMENT OF REAL FY 2000 Estimate To set the philosophical objectives and direction for the Department; ensure that all of the programs within the Department have sufficient resources to function in accordance with service exigencies and mandates in a competent and efficient manner; provide an avenue for courteous, quality general customer assistance to persons who contact the Department; and, to provide an accurate and efficient management information system. FY 2001 Estimate 3,354.1 3,430.0 3,492.3 Capital Funds 0.0 0.0 0.0 Agency Total 3,354.1 3,430.0 3,492.3 ESTATE Subprogram Description: ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY 2000 Estimate FY 2001 Estimate 3,072.5 0.0 281.6 0.0 3,135.4 0.0 294.6 0.0 3,197.1 0.0 295.2 0.0 3,354.1 3,430.0 3,492.3 Capital Funds 0.0 0.0 0.0 Agency Total 3,354.1 3,430.0 3,492.3 FTE Positions 68.0 68.0 68.0 The Central Administrative Services (CAS) Program is reponsible for the establishment of the overall regulatory and fiscal policies for the Department, setting the strategic direction and allocation of budgetary resources to ensure that the needs of all programs are met in a timely and efficient manner. The Department's computer information services are included in this program. The Commissioner is the final authority on all matters pertaining to administrative sanctions resulting from the Commissioner's orders and consent agreements and is the primary source for proposed legislation and rule changes. The Customer Services Division provides a single point of contact which serves the public and licensees by answering questions, giving instructions on how to file a complaint or other methods to resolve a problem and dissemination of information on Department laws, rules and other real estate related topics. The CAS Program includes the Department Ombudsman and is also responsible for the review of waiver request applications and the granting of prelicense and continuing education waivers. Agency Goals and Key Performance Measures: u Goal 1 To request funding and resume quarterly production and distribution of the Department's Real Estate Bulletin. Key Performance Measures •Number of editions of bulletin printed Inspection and Regulation FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected NA 0 1 1 Department of Real Estate Page 339 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,113.4 0.0 0.0 0.0 1,131.2 0.0 0.0 0.0 1,155.2 0.0 0.0 0.0 Program Total 1,113.4 1,131.2 1,155.2 FTE Positions 22.0 22.0 22.0 To protect and serve the public by educating licensees and the public on real estate issues; constantly striving to improve the quality of real estate prelicense and continuing education; confirming that candidates for a real estate license and renewing licensees have the mandated education and experience to be licensed. Subprogram Description: Subprogram Goals and Performance Measures: u Goal 1 To ensure that all program needs are met without exceeding the budgetary limitations. Performance Measures • Percent of budget utilized u FY 1998 Actual FY 1999 Actual 99.9 99.0 FY 2000 Expected FY 2001 Expected 99.0 99.0 Goal 2 To continuously improve upon customer service. Performance Measures • Percent of surveys indicating good to FY 1998 Actual FY 1999 Actual NA 99 FY 2000 Expected FY 2001 Expected 99 99 The Education/Licensing Program of the Department ensures the quality of pre-licensing and continuing education of Arizona real estate licensees; issues real estate, cemetery, and membership campground licenses and issues renewals in compliance with applicable statutes, rules and office procedures; and administers license examinations. It also confirms that candidates for a real estate license and renewal licensees have the mandated education and experience to be licensed; confirms that schools, instructors and licensees comply with the Department's statutes and rules; responds promptly, accurately, and professionally to the public and licensees requesting information from the Division; and, reviews programs and searches continuously for ways to provide more efficient customer service. u Goal 3 To provide accurate and timely accounting services. Performance Measures • Percent of claims approved within 30 days that are out within 30 days • Percent of travel claims paid within 10 days of submission u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 80 100 100 100 90 100 100 100 Goal 4 To handle as many in-coming calls as possible without transferring them. Performance Measures • Percent of calls received that are FY 1998 Actual FY 1999 Actual 82 85 FY 2000 Expected FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 737.5 0.0 22.1 0.0 738.9 0.0 34.2 0.0 753.2 0.0 34.2 0.0 Program Total 759.6 773.1 787.4 FTE Positions 18.0 18.0 18.0 Subprogram Goals and Performance Measures: u FY 2001 Expected 85 Performance Measures • Percent of new employees that complete DOA required training within six months of hire date • Percent of training requirements reviewed and updated for all current employees u •Average days from receipt to approval of Goal 5 To implement and maintain an internal training program which encompasses ethics, sexual harassment and Departmental procedures. Performance Measures FY 1998 Actual FY 1999 Actual 0 100 0 100 FY 2000 Expected u FY 2001 Expected 100 100 • Percent of outdated data equipment FY 1999 Actual NA 20 replaced REA.1.2 SUBPROGRAM SUMMARY EDUCATION AND LICENSING Contact: John Bechtold, Director Phone: (602) 468-1414 Ext. 345 A.R.S. 32-2101 et. seq. Subprogram Mission: Page 340 FY 2000 Expected 20 4 FY 1999 Actual 4 FY 2000 Expected FY 2001 Expected 3 3 Goal 2 To improve the quality of class offerings and instructors by monitoring and auditing more classes. 100 Performance Measures 100 •Classes monitored •Instructor development workshops u FY 1998 Actual FY 1998 Actual course Goal 6 To implement approved data replacement schedule beginning in FY 2002. Performance Measures Goal 1 To review and approve new courses quickly and efficiently. 85 completed u ($ Thousands) Funding and FTE Amounts: excellent service FY 2001 Expected 20 FY 1999 Actual FY 2000 Expected FY 2001 Expected 276 238 250 275 1 0 3 4 Goal 3 To create and maintain procedures to process and print a license in an efficient and timely manner. Performance Measures •Average days from receipt to issuance of license •Total applications received u FY 1998 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 3 3.9 3 3 53,241 45,012 50,000 50,000 Goal 4 To provide better customer service to licensees. Performance Measures •Percent of telephone calls handled in person •Percent of surveys indicating good to excellent service Department of Real Estate FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 50 60 70 80 NA 89 90 95 Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS REA.1.3 u SUBPROGRAM SUMMARY REGULATION Contact: John King, Deputy Commissioner Phone: (602) 468-1414 Ext. 135 A.R.S. 32-2101 et. seq. Performance Measures •Total number of licenses revoked or suspended •Percent of licensees with disciplinary action Subprogram Mission: u To enforce the real estate statutes and rules by firm but fair disciplinary and educational measures through investigations, audits, alternative dispute resolution techniques and hearings. The Regulation Program includes all areas of the Department that deal with discovering violations, ensuring compliance with the Department's statutes and rules and the pursuit of penalties for those who have violated these statutes and rules. FY 2000 Estimate FY 2001 Estimate 616.2 0.0 0.0 642.5 0.0 0.0 653.5 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 616.2 642.5 653.5 FTE Positions 15.0 15.0 15.0 General Funds Other Appropriated Funds Other Non Appropriated Funds • Percent of brokers audited • Percent of surveys indicating good to FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 8.0 8.2 8.4 8.6 NA 100 99 99 • Percent of cases referred for prosecution FY 1998 Actual 125 FY 1999 Actual 76 FY 2000 Expected FY 2001 Expected 70 70 that result in consent orders u Goal 3 To coordinate and facilitate the Department's administrative hearings. Performance Measures • Percent of notices issued same or next day • Percent of notices served within 10 days u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 100 82 86 90 90 Goal 4 To monitor and enforce compliance with ordered or stipulated terms or provisions. Performance Measures • Number of cases reviewed • Number of cases referred for further action • Number of cases referred for collection Inspection and Regulation FY 1999 Actual 48 40 40 .1 .1 .1 .1 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 380 377 400 400 257 143 120 120 REA.1.4 SUBPROGRAM SUMMARY LAND DEVELOPMENT Contact: Roy Tanney, Director Phone: (602) 468-1414 Ext. 410 A.R.S. 32-2101 et. seq. The Land Development Program examines subdivision, cemetery, time-share, unsubdivided lands and membership camping filings and issues a public report on the development or a certificate of authority for a cemetery prior to the entities making offers for sale or lease in Arizona. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 605.4 0.0 0.0 0.0 622.8 0.0 0.0 0.0 635.2 0.0 0.0 0.0 Program Total 605.4 622.8 635.2 FTE Positions 12.0 12.0 12.0 Subprogram Goals and Performance Measures: 60 FY 1998 Actual 26 Subprogram Description: Goal 2 To reduce the hearing caseload through viable alternatives to the hearing process. Performance Measures FY 2001 Expected complaint to resolution excellent service u FY 2000 Expected To protect the public interest through oversight and approval of the marketing of real estate developments offered for sale in Arizona so as to ensure compliance with the Arizona real estate statutes and rules. Goal 1 To audit and document brokers' compliance with timely maintenance of legally required records. Performance Measures FY 1999 Actual Subprogram Mission: Subprogram Goals and Performance Measures: u •Total complaints received •Average calendar days from receipt of ($ Thousands) FY 1999 Actual FY 1998 Actual Goal 6 Maintain the timeliness of the investigative process. Performance Measures Subprogram Description: Funding and FTE Amounts: Goal 5 To maintain a firm but fair enforcement policy. FY 2000 Expected FY 2001 Expected 108 79 80 80 1 1 2 2 7 27 25 25 u Goal 1 To issue timely public reports. Performance Measures •applications received •Number of working days to issue deficiency letter on improved lot subdivision applications •Number of working days to issue public reports for improved lot subdivision •Percent of applicants reporting good to excellent service REA.1.5 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 2,343 1,961 2,000 2,000 21 21 15 13 37 34 30 28 NA 100 100 100 SUBPROGRAM SUMMARY RECOVERY ASSISTANCE Contact: Anne Manross, Recovery Fund Administrator Phone: (602) 468-1414 Ext. 175 A.R.S. 32-2186 et. seq. Department of Real Estate Page 341 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Mission: To protect the public interest by administering the real estate recovery fund, a payor of last resort, so as to provide relief from out-of-pocket financial loss suffered by the illegal acts of real estate and cemetery licensees. Subprogram Description: The Recovery Assistance Program offers a form of relief for those who have sustained out-of-pocket losses as a result of conduct by an actively licensed real estate or cemetery broker or salesperson which violates the licensee's statutory duty. If a claimant obtains an unrecoverable judgment and other wise complies with the statutes, a superior or justice court judge may order payment to a victim from the fund of up to $20,000 per transaction, not to exceed $40,000 per license. The program is funded solely by assessments of new license applicants and an accross-the-board assessment of all renewing licensees when required by statute. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 Other Non Appropriated Funds Federal Funds 259.5 0.0 260.4 0.0 261.0 0.0 Program Total 259.5 260.4 261.0 FTE Positions 1.0 1.0 1.0 General Funds Other Appropriated Funds Subprogram Goals and Performance Measures: u Goal 1 To efficiently serve the public interest by administering the Real Estate Recovery Fund. FY 1998 Actual Performance Measures • Number of cases initially reviewed • Number of cases reviewed for payment u Page 342 u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 28 22 60 60 9 16 25 30 u Department of Real Estate Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Mission: AGENCY SUMMARY To protect the health, safety, and welfare of the public by ensuring regulations and workmanship standards governing residential and commercial construction are being enforced. REGISTRAR OF CONTRACTORS RGA Michael Goldwater, Director Contact: Michael Hawthorne, Chief of Admin (602) 542-1525 Program Description: The program licenses and regulates residential and commercial contractors and investigates and resolves complaints against licensed and unlicensed contractors. Agency Mission: To promote quality construction by Arizona contractors through a licensing and regulatory system designed to protect the health, safety and welfare of the public. Agency Description: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds The agency licenses and regulates residential and commercial contractors and investigates and resolves complaints against licensed and unlicensed contractors. It administers the Residential Contractors Recovery Fund, designed to reimburse residential property owners for improper workmanship by licensed residential contractors. FY 1999 Actual Ø REGULATORY AFFAIRS Ø RECOVERY FUND FY 2000 Estimate FY 2001 Estimate 8,158.2 7,627.1 4,245.7 4,564.1 4,980.7 Capital Funds 0.0 0.0 0.0 Agency Total 11,339.7 12,722.3 12,607.8 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate 0.0 8,158.2 4,564.1 0.0 0.0 7,627.1 4,980.7 0.0 11,339.7 12,722.3 12,607.8 Capital Funds 0.0 0.0 0.0 Agency Total 11,339.7 12,722.3 12,607.8 FTE Positions 117.8 141.8 141.8 Agency Goals and Key Performance Measures: u Goal 1 To ensure quality service to internal and external consumers. Key Performance Measures •Percent of external customer surveys indicating excellent service •Percent of internal customer surveys indicating excellent service RGA.1 0.0 7,627.1 0.0 Federal Funds 0.0 0.0 0.0 Program Total 7,094.0 8,158.2 7,627.1 FTE Positions 112.8 134.8 134.8 Goal 1 To expedite the licensing of qualified applicants. Performance Measures •Total number of contractors licensed in state •Applications received •Licenses issued complete application to approval •Percent of licensing customers indicating they received excellent service FY 2001 Estimate 0.0 7,094.0 4,245.7 0.0 Operating Funds Subtotal 0.0 8,158.2 0.0 •Renewals issued •Average number of days from receipt of ($ Thousands) FY 1999 Actual FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected 69 71 74 77 71 75 80 84 u Goal 2 Performance Measures •Complaints received - unlicensed contractors •Special investigations initiated by Registrar of Contractors •Total disciplinary actions taken against unlicensed contractors •Percent of investigations resulting in conviction •Average number of days per complaint from receipt to investigation completion •Percent of investigations customers indicating they received excellent service u Goal 3 Inspection and Regulation •Complaints received by licensed contractors •Total complaints closed through compliance •Total inspections conducted Registrar of Contractors FY 1999 Actual FY 2000 Expected FY 2001 Expected 41,641 43,363 45,965 48,723 6,374 6,093 6,276 6,464 5,941 5,378 5,539 5,706 12,903 14,490 15,359 16,281 5 3 3 3 71 75 76 78 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,792 1,896 2,085 2,294 32 45 50 55 2,886 2,972 3,269 3,595 37 28 32 37 31 17 16 15 73 74 76 78 To rapidly resolve complaints filed against licensed contractors. Performance Measures REGULATORY AFFAIRS FY 1998 Actual To provide quality and timely service to the customer in the investigation of their complaints against persons found to be in violation of existing contracting or related laws or regulations of the state of Arizona. PROGRAM SUMMARY Contact: Michael Hawthorne, Chief of Admin. Phone: (602) 542-1525 A.R.S. 32-1107(A)(3) FY 2001 Estimate 0.0 7,094.0 0.0 u 7,094.0 Funding and FTE Summary: FY 2000 Estimate Program Goals and Performance Measures: ($ Thousands) Agency Summary: ($ Thousands) Funding and FTE Amounts: FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 7,818 7,781 8,170 8,579 6,080 6,638 6,781 7,120 9,548 9,573 10,052 10,554 Page 343 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Average number of days from receipt of licensed complaint to conduct jobsite inspections •Average number of days from receipt of complaint to action taken •Average percent of complaints closed through compliance •Percent of inspections customers indicating they received excellent service u Goal 4 •Percent of calls transferred to department stations by the Information Center •Percent of Information Center customers indicating they received excellent service •Percent of Administration internal customers indicating they received excellent service Goal 5 35 22 15 u NA NA 36 29 82 83 83 83 Goal 1 To provide equitable financial restitution, in a timely manner, to persons financially injured as a result of workmanship of a licensed residential contractor. FY 1998 Actual Performance Measures 68 69 70 71 FY 1998 Actual FY 1999 Actual FY 2000 Expected •Average number of days per claim from FY 2001 Expected 22 21 21 20 70 71 72 73 72 76 77 78 u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 123 129 128 125 56 68 70 71 receipt to resolution •Percent of recovery fund customers indicating they received excellent service To meet the informational needs of the public and the support requirements of the agency. Performance Measures u 49 u u To oversee and ensure the fairness and effectiveness of the Administrative Hearing process. Performance Measures •Number of cases resulting in a Citation for Hearing •Total number of disciplinary license revocations and suspensions •Percent of licenses with disciplinary action •Average number of days to process a file for hearing •Percent of legal customers indicating they received excellent service RGA.2 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,511 1,553 1,630 1,712 642 584 613 644 2 1 1.5 2 2 1 1 1 61 66 68 70 PROGRAM SUMMARY RECOVERY FUND Contact: Michael Hawthorne, Chief of Admin. Phone: (602) 542-1525 A.R.S. 32-1170 to 32-1170.03 Program Mission: To reimburse consumers who have been injured by an act, representation, transaction or conduct of a licensed residential contractor. Program Description: The Residential Contractor s Recovery Fund was established to assist persons, who have hired licensed residential contractors, in the recovery of monetary damages as a direct result of a violation by the contractor. The fund pays a maximum of $20,000 for the violation. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 0.0 0.0 4,245.7 0.0 0.0 4,564.1 0.0 0.0 4,980.7 Federal Funds 0.0 0.0 0.0 Program Total 4,245.7 4,564.1 4,980.7 FTE Positions 5.0 7.0 7.0 Program Goals and Performance Measures: Page 344 Registrar of Contractors Inspection and Regulation 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY RESIDENTIAL UTILITY CONSUMER OFFICE UOA Barbara Wytaske, Acting Director Contact: Marylee Diaz Cortez, Audit Manager (602) 200-3343 A.R.S. 40-461 et. seq. Goal 3 To protect residential consumer interests in matters involving competitive issues before the Arizona Corporation Commission. FY 1998 Actual Performance Measures •RUCO interventions in cases involving FY 1999 Actual 8 12 FY 2000 Expected 4 FY 2001 Expected 4 competitive issues u u u u u u Agency/Program Mission: To obtain the lowest reasonable utility rates for residential consumers by advocating on their behalf in regulatory proceedings involving public service corporations, except member-owned nonprofit cooperative corporations, before the Corporation Commission. Agency/Program Description: The Residential Utility Consumer Office (RUCO) examines rate cases presented to the Corporation Commission and determines in which cases to intervene. The technical and legal staff, as well as expert consultants, research, study, and analyze these rate cases. They determine a reasonable position for residential ratepayers and earnestly advocate that position using all judicial avenues available. ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY 2000 Estimate FY 2001 Estimate 0.0 813.3 0.0 0.0 0.0 994.0 0.0 0.0 0.0 1,014.6 0.0 0.0 813.3 994.0 1,014.6 Capital Funds 0.0 0.0 0.0 Agency Total 813.3 994.0 1,014.6 FTE Positions 11.0 11.0 11.0 Agency/Program Goals and Performance Measures: u Goal 1 To perform preliminary analyses of all pertinent cases filed at the Arizona Corporation Commission to determine the necessity of our intervention. Performance Measures •Cases of preliminary analysis •RUCO interventions u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 132 102 120 120 18 34 28 28 Goal 2 To secure for residential utility ratepayers the lowest reasonable rates. Performance Measures •Number of utility rate hearings •Average rate increase requested by utilities (millions) •Average rate increase recommended by RUCO (millions) •Average rate increase approved (millions) Inspection and Regulation FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 8 4 8 6 12.7 .3 80 5 7.4 .1 30 1 8.2 .2 45 2.5 Residential Utility Consumer Office Page 345 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY BOARD OF RESPIRATORY CARE EXAMINERS RBA Mary Hauf Martin, Executive Director Contact: Mary Hauf Martin, Executive Director (602) 542-5995 A.R.S. 32-3521 to 32-3558 •Complaints received •Average days from receipt of complaint to To exercise State regulatory authority over respiratory care practitioners by granting licenses; maintaining public records for all practitioners within Arizona; and enforcing rules and statutes to ensure the public health, welfare and safety. FY 1999 Actual FY 2000 Expected FY 2001 Expected 104 108 112 114 51 52 60 60 2 1 1 1 51 52 60 60 21 15 21 21 92 101 96 98 45 56 45 45 3 3 3 3 resolution •Average monthly backlog of complaints not yet resolved •Average number of days per investigation from start to final adjudication •Number of licenses revoked or suspended •Total number of investigations conducted •Percent of investigations resulting in disciplinary or enforcement action Agency/Program Description: •Licensees with disciplinary action The Board of Respiratory Care Examiners licenses respiratory care practitioners based on minimum competency standards set by the Legislature and regulates the practice of respiratory care in Arizona by enforcing the state laws, rules and regulations to protect the public. u u u u u u ($ Thousands) Funding and FTE Summary: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 162.5 0.0 0.0 0.0 164.6 0.0 0.0 0.0 167.7 0.0 0.0 162.5 164.6 167.7 Capital Funds 0.0 0.0 0.0 Agency Total 162.5 164.6 167.7 FTE Positions 4.0 4.0 4.0 Operating Funds Subtotal FY 1998 Actual Performance Measures Agency/Program Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Goal 2 To consistently complete the initial stages of an investigation of alleged unprofessional conduct within thirty days of receipt of the allegation. Agency/Program Goals and Performance Measures: u Goal 1 To process license and renewal applications in a timely, accurate manner. Performance Measures •New licenses issued •Renewals •Average days from receipt to granting a temporary license •Total licenses/renewals issued •Total number applications received •Percent of applicants or license holders reporting very good or excellent service Page 346 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 713 711 735 740 1,052 1,077 1,200 1,232 NA 1 1 1 1,344 1,788 1,352 1,354 426 427 432 434 NA NA 90 90 Board of Respiratory Care Examiners Inspection and Regulation 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY STRUCTURAL PEST CONTROL COMMISSION SBA Michael L. Siler, Executive Director Contact: Barry J. Levitch, Deputy Director (602) 255-3664 A.R.S. 32-2301 et. seq. •Hours of Commission ordered additional u Agency/Program Description: NA 116 FY 2000 Expected FY 2001 Expected 125 125 FY 2000 Estimate FY 1998 Actual •Total inspections conducted •Pretreatments monitored FY 2001 Estimate 0.0 1,458.0 0.0 115.1 0.0 1,648.7 0.0 142.1 0.0 1,649.3 0.0 142.1 1,573.1 1,790.8 1,791.4 Capital Funds 0.0 0.0 0.0 Agency Total 1,573.1 1,790.8 1,791.4 FTE Positions 31.0 34.0 34.0 FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,003 1,194 1,400 1,500 637 740 1,100 1,200 Goal 4 To protect and maximize the safety of the general public through effective investigation of consumer and Commission generated complaints. FY 1998 Actual Performance Measures ($ Thousands) FY 1999 Actual Goal 3 To progressively increase the monitoring of pesticide applications to assure proportionate efforts across all categories of licensure. Performance Measures u The Structural Pest Control Commission (SPCC) licenses and regulates pest control companies and conducts examinations of applicators of structural pesticides. Operating Funds Subtotal FY 1999 Actual training To advocate and promote, through education, training and enforcement, the safe application of pest control technologies which will result in the maximization of the health and safety of the residents of Arizona, their property and protection of their property and the environment. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1998 Actual Performance Measures Agency/Program Mission: Funding and FTE Summary: Goal 2 To provide continuous quality education to the current and future industry members through Structural Pest Control Commission presented or approved programs. FY 1999 Actual FY 2000 Expected FY 2001 Expected •Total investigations conducted •Percent of investigations resulting in 882 921 950 950 4.7 5.2 6 6 41 48 60 60 •Average number of calender days per NA 180 120 90 NA 4 6 6 disciplinary enforcement actions •Investigations resulting in convictions investigation from start to final adjudication •Total number of licenses revoked or suspended Percent of licensees with disciplinary action • •Total consumer and Commission generated complaints •Average calendar days from receipt of complaint to resolution u u u u 4.7 5.2 6 6 179 120 130 130 90 60 50 45 u u Agency/Program Goals and Performance Measures: u Goal 1 To provide accurate and efficient service to prospective licensees and certified applicators in obtaining and maintaining credentials. Performance Measures •Total applications received •Average calendar days from receipt of completed application to issuance or denial of certification •Licenses issued •Renewals issued •Total individuals or facilities licensed •Certified applicators renewed •Percent of applicants or license holders FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 8,572 8,469 8,500 8,500 144 90 90 90 200 125 150 150 800 861 1,000 1,000 6,004 6,135 6,350 6,350 5,004 5,149 5,200 5,200 NA 95 96 97 reporting very good or excellent service Inspection and Regulation Structural Pest Control Commission Page 347 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY BOARD OF TECHNICAL REGISTRATION TEA Ronald W. Dalrymple, Executive Director Contact: Ronald W. Dalrymple, Executive Director (602) 255-4053 A.R.S. 32-101, 32-106, 32-107 •Percent of exam candidates rating exam process as good or higher •Applicants certified for examination •Applicants eligible for comity registration u To provide for the safety, health and welfare of the public through promulgation and enforcement of standards of qualification for those individuals licensed and seeking licenses pursuant to the statutes governing the practice of architecture, assaying, engineering, geology, landscape architecture and land surveying. To certify Remediation Specialists under the Greenfield program. request for information as good or better •Number of information requests FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 981.2 0.0 0.0 0.0 962.0 0.0 0.0 0.0 963.1 0.0 0.0 981.2 962.0 963.1 Capital Funds 0.0 0.0 0.0 Agency Total 981.2 962.0 963.1 FTE Positions 16.5 16.5 16.5 99 100 100 1,340 1,340 1,340 1,340 937 937 937 937 FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 100 100 1,200 1,850 1,900 1,900 FY 1998 Actual Performance Measures •Percent of complainants grading complaint •Number of complaints received •Average time in calendar days from receipt of complaint to resolution u FY 2001 Expected Goal 4 To actively investigate all instances of possible illegal conduct related to professional practice. processing as good or higher •Percent of complaints resolved by informal methods •Number of investigations completed ($ Thousands) Funding and FTE Summary: u FY 2000 Expected 99 FY 1998 Actual •Percent of persons grading response to The agency's duties are to screen applicants; adopt and administer qualifying examinations as needed to determine whether minimum standards for registration or certification have been satisfied; to enforce professional practice standards for registrants and certificate holders, and to enforce statutes relating to unlicensed practice. FY 1999 Actual Goal 3 To rapidly and accurately respond to requests for information relating to registration. Performance Measures Agency/Program Description: Operating Funds Subtotal FY 1998 Actual Performance Measures Agency/Program Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Goal 2 To efficiently and effectively administer exams to all applicants qualified for examination. FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 99 100 100 99 99 100 100 180 177 200 200 170 149 170 170 386 285 350 350 Goal 5 To develop certification examinations for the Certified Remediation Specialist program. FY 1998 Actual Performance Measures •Certification exams developed u FY 1999 Actual 0 u u u u 2 FY 2000 Expected 2 FY 2001 Expected 0 u Agency/Program Goals and Performance Measures: u Goal 1 To rapidly and accurately process applications for registration. Performance Measures •Percent of denial decisions accepted without appeal by applicants as satisfactory •Percent of new registrants grading application processing as good or better •Percent of applications transmitted to Board Members for action within five days of receipt of last needed item •Applications processed •Applications received •Average number of days to process an application Page 348 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 100 100 99 100 100 100 100 100 100 100 1,859 1,561 1,900 1,900 1,859 1,870 1,900 1,900 NA 87 90 90 Board of Technical Registration Inspection and Regulation 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY VETERINARY MEDICAL EXAMINING BOARD VTA Louise Battaglia, Executive Director Contact: Louise Battaglia, Executive Director (602) 542-3095 A.R.S. 32-2201 Goal 2 To rapidly investigate complaints and provide enforcement to protect the public from incompetent services and unprofessional and unethical conduct. FY 1998 Actual Performance Measures Agency/Program Mission: •Complaints docketed •Complaints resolved •Disciplinary actions •Average number of days from receipt of To protect the health, safety, and welfare of Arizona citizens as well as the welfare of animals by the regulation of veterinarians, veterinary technicians, and veterinary premises. •Percent of investigations resulting in enforcement action The examination and licensing of veterinarians is conducted on a monthly basis. Veterinary technicians are tested and certified annually. Premises are inspected for licensing as applications are received. Complaints are docketed as received and are reviewed at monthly Board meetings. Investigations are conducted as to the illegal practice of veterinary medicine by unlicensed practitioners, and for alleged infractions of the Veterinary Practice Act by a licensed veterinarian. The Board also administratively adjudicates complaints through an informal interview process or formal hearing. FY 1999 Actual Federal Funds FY 2000 Estimate 132 105 105 82 92 90 90 15 40 15 15 90 90 90 90 22 17 50 50 100 65 90 90 Goal 3 To ensure that licenses are granted to competent professionals with high standards of professional and ethical conduct. FY 1998 Actual Performance Measures •Disciplinary actions per 100 practitioners •Complaints per 100 practitioners u u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 1.7 2.9 1.8 1.8 6 10 7 7 u 0.0 242.1 0.0 FY 2001 Estimate 0.0 282.6 0.0 0.0 279.6 0.0 0.0 0.0 0.0 242.1 282.6 279.6 Capital Funds 0.0 0.0 0.0 Agency Total 242.1 282.6 279.6 FTE Positions 3.5 4.5 4.5 Operating Funds Subtotal FY 2001 Expected ($ Thousands) Funding and FTE Summary: General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Expected 85 complaint to resolution •Investigations conducted u Agency/Program Description: FY 1999 Actual Agency/Program Goals and Performance Measures: u Goal 1 To license veterinarians, veterinary technicians, and premises in accordance with mandated timeframes. Performance Measures •Average number of days from receipt to granting of license Veterinary applications processed • •Veterinary technicians certified •Average cost per application processed (in dollars) •Total number of premise renewals •Total number of veterinarians licensed •Veterinary renewals issued •Veterinary technician renewals •Veterinary technician applications received Inspection and Regulation FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 65 65 60 60 112 128 130 130 64 62 100 100 235 235 250 250 0 542 0 560 1,460 1,360 1,500 1,550 4 1,360 6 1,550 0 280 0 300 170 119 200 200 Veterinary Medical Examining Board Page 349 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures •Number of metrology test equipment DEPARTMENT OF WEIGHTS AND MEASURES WMA John Hays, Director Contact: Sandy Williams, Deputy Director (480) 255-5211 pieces certified •Percent of overall compliance in Air/Fuel programs •Percent of overall compliance in Weights and Measures programs u Agency Mission: To ensure equity and accuracy and the effective communication of weight and measurement standards, and to promote clean air through regulation of petroleum products and dispensing systems within the Arizona marketplace. Agency Description: The Department of Weights and Measures ensures that commercial devices used for the sale or use of items by weight or measure are correct and accurate for their intended use; houses and maintains the state's primary standards; prevents unfair dealing by weight or measure in commodities sold and purchased in this state; ensures proper labeling of products sold by weight or measure; ensures pricing of all commodities is in conformance with state law and rules; and licenses weighmasters and registered service agencies and their employees who are responsible for weight certification and calibration of devices in the marketplace. The Department also regulates two petroleum-related environmental programs: Oxygenated Fuel and Vapor Recovery. The major stakeholders of the agency are all people who buy, sell, service, or receive items, commodities or services by weight, measure or count within Arizona. FY 1999 Actual Ø Ø AIR QUALITY FY 2000 Estimate FY 2001 Estimate 1,367.6 1,731.9 1,487.1 508.6 767.9 761.9 339.4 342.4 348.7 Capital Funds 0.0 0.0 0.0 Agency Total 2,215.6 2,842.2 2,597.7 OXYGENATED FUEL Ø VAPOR RECOVERY ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY 2000 Estimate FY 2001 Estimate 1,707.0 508.6 0.0 0.0 1,731.5 1,110.7 0.0 0.0 1,764.3 833.4 0.0 0.0 2,215.6 2,842.2 2,597.7 Capital Funds 0.0 0.0 0.0 Agency Total 2,215.6 2,842.2 2,597.7 FTE Positions 43.5 40.5 40.5 Agency Goals and Key Performance Measures: u Goal 1 To promote a healthy business and consumer climate through fair and equitable trade in the marketplace. 7,077 7,800 7,800 NA 68.6 96.0 98.0 NA 89.2 91.0 93.0 Goal 2 To deliver responsive and efficient service to Arizona citizens and State employees. Key Performance Measures •Average number of days to process a license •Average customer satisfaction rating (1-5) •Average number of days to respond to complaints WMA.1 FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected NA 20 20 20 NA NA 4 4 17 21 14 10 PROGRAM SUMMARY GENERAL SERVICES Contact: Sandy Williams, Deputy Director Phone: (602) 255-5211 Ext. 2966 A.R.S. 41-2051 et. seq. Program Mission: To ensure through systematic licensing, compliance and prompt regulatory actions that both buyer and seller receive and sell a fair weight or measure within Arizona; certify testing standards and equipment and house the state's primary standards; and provide customer service and public information to all stakeholders. Program Description: The program's responsibility is to ensure that weighing and measuring devices are correct and accurate for their intended use; to prevent unfair dealing by weight or measure in commodities sold and purchased in this state; to provide standards and uniformity for weighing and measuring equipment; to ensure that petroleum products sold are properly represented through sampling and testing procedures; to ensure that retailers represent their prices accurately and appropriately; to ensure that all testing standards used by registered service agencies as well as those requested to be calibrated by industry meet national requirements; to ensure that all licenses are processed within required timeframes and that licensees adhere to required laws and rules; and to ensure that all stakeholders receive pertinent information relative to weights and measures programs and receive quality customer service. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 1,367.6 1,389.1 1,415.6 0.0 0.0 342.8 0.0 71.5 0.0 Federal Funds 0.0 0.0 0.0 Program Total 1,367.6 1,731.9 1,487.1 FTE Positions 30.0 27.0 27.0 Program Goals and Performance Measures: u Page 350 7,852 ($ Thousands) Agency Summary: GENERAL SERVICES FY 1998 FY 1999 FY 2000 FY 2001 Actual Actual Expected Expected Goal 1 Department of Weights and Measures To meet targeted compliance rates for all major Inspection and Regulation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS inspection programs. Performance Measures •Percent of small scales in compliance •Percent of large scales in compliance •Percent of liquid measure nonLPG's in compliance •Percent of liquid measure LPG's in compliance •Percent of dispensing devices in compliance •Percent of taxi's in compliance •Percent of packages in compliance •Percent of UPC (price scanning) devices FY 1998 Actual FY 1999 Actual NA FY 2000 Expected 97 FY 2001 Expected 98 Goal 2 NA 93 98 98 NA 100 100 100 NA 87 95 98 NA 88 90 95 NA 97 98 98 NA 98 98 98 NA 40 50 60 To license all retailers who use commercial weighing devices; weighmasters who certify weight; and companies who install, service, or test weighing and measuring devices. Performance Measures •Average number of days to process FY 1998 Actual FY 1999 Actual 20 FY 2000 Expected 20 FY 2001 Expected 20 20 applications WMA.2 u Goal 2 98 in compliance u •Percent of non-CBG's in compliance •Percent of AzCBG's in compliance AIR QUALITY OXYGENATED FUEL FY 1998 Actual Performance Measures •Registered suppliers The program's responsibility is to protect the environment and the consumer by sampling and testing gasoline and diesel fuel quality and taking appropriate regulatory action. The program is also responsible for the enforcement of the Arizona Cleaner Burning Gasoline (AzCBG) program which involves the registration and regulation of the registered suppliers, blenders, and transporters of AzCBG. WMA.3 FY 2000 Expected 11 FY 2001 Expected 11 11 PROGRAM SUMMARY VAPOR RECOVERY Contact: Dennis Ehrhart, Chief Enforcement Officer Phone: (602) 255-5211 Ext. 2968 A.R.S. 41-2065(A4), 41-2131 to 41-2134 Program Mission: To proficiently manage Arizona's mandated vapor recovery program as required by statutes and rules enacted to comply with the Environmental Protection Agency (EPA) Clean Air Act. Program Description: ($ Thousands) FY 2001 Estimate 0.0 761.9 0.0 Federal Funds 0.0 0.0 0.0 Program Total 508.6 767.9 761.9 FTE Positions 6.0 6.0 6.0 FY 2001 Estimate 339.4 0.0 342.4 0.0 348.7 0.0 0.0 0.0 0.0 Federal Funds 0.0 0.0 0.0 339.4 342.4 348.7 FTE Positions 7.5 7.5 7.5 Program Goals and Performance Measures: u Goal 1 To ensure that facilities install vapor recovery systems meeting equipment and performance requirements. FY 1998 Actual •Percent of preburial tests in compliance ($ Thousands) FY 2000 Estimate Program Total Performance Measures 0.0 767.9 0.0 FY 1999 Actual NA Other Non Appropriated Funds Program Description: 0.0 508.6 0.0 99 To register all suppliers of AzCBG and maintain a 100% compliance in reporting. General Funds Other Appropriated Funds To ensure that gasoline and diesel products sold to and used by consumers are in accordance with national and state adopted standards. General Funds Other Appropriated Funds Other Non Appropriated Funds 99 99 FY 1999 Actual Program Mission: FY 2000 Estimate 99 99 Funding and FTE Amounts: Contact: Dennis Ehrhart, Chief Enforcement Officer Phone: (602) 255-5211 Ext. 2968 A.R.S. 41-2065.(A)(14,15), (D), (E), 41-2082, and 2121 t FY 1999 Actual 99 The program's responsibility is to ensure that vapor recovery systems are installed in all required motor gasoline dispensing facilities and that installations are in compliance with state and EPA requirements. PROGRAM SUMMARY Funding and FTE Amounts: 99 NA u Goal 2 FY 1999 Actual 100 100 FY 2000 Expected FY 2001 Expected 100 100 To conduct compliance inspections and witness performance tests to ensure proper operation and maintenance. FY 1998 Actual Performance Measures •Percent of facilities inspected annually that are in compliance •Percent of facilities inspected for compliance that are compliant FY 1999 Actual FY 2000 Expected FY 2001 Expected 83 85 90 95 NA 90 95 95 Program Goals and Performance Measures: u u Goal 1 u u u u u To monitor quality of gas and diesel products through the collection and analysis of fuel samples. Performance Measures Inspection and Regulation FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected Department of Weights and Measures Page 351 Education 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Community-driven project applications AGENCY/PROGRAM SUMMARY COMMISSION ON THE ARTS HUA Shelley Cohn, Executive Director Contact: Shelley Cohn, Executive Director (602) 255-5882 A.R.S. 41-982 received/grants awarded •Percent dollar requests awarded to organizations •Local matching funded generated/grants awarded (millions) •Ratio of local matching funds generated/grants awarded u Agency/Program Mission: To act on behalf of the public with support to programs, services and grants to artists and arts/community organizations which assure and protect an environment where the highest quality arts grow and thrive throughout Arizona. •Number grants awarded •Percent of community driven grants funded •Percent of applicant organizations that did To promote the arts in Arizona, and ensure access to high quality arts for all citizens, the Arizona Commission on the Arts (ACA) functions as a leader in three key areas: 1) as a funding agency, providing matching grants to communities and arts organizations statewide for programs in all areas of the arts; 2) designing and operating programs developed in response to community needs and providing qualitative services to individual artists and organizations in all disciplines; and 3) as a service agency, providing: online information; staff assistance and facilitation; consultant assistance; workshops and conferences in board development, fund-raising, management skills and planning; an information and referral resource for artists, local arts agencies and community and arts organizations; and a specialized arts resource center. The Commission's knowledge and experience equips it to take a leadership role in the formation of partnerships from the public and private sectors, the arts community and academia to make Arizona a richer, more stimulating place to live, work and operate a business. The Arizona Commission on the Arts uses appropriated funds in the Community Service Projects line-item, the Arizona Arts Trust Fund, and the income from Arizona ArtShare, to support these statewide endeavors. Arizona ArtShare, the arts endowment, appropriated principal is documented in the figures below. not apply in previous year of total/percent of new applicants funded •ArtShare contributions (dollars) for statewide purposes Artshare contributions to institutions (in • thousands) •Average participant satisfaction u •Attendees at public outreach events (speaking engagements, meetings, workshops, and conferences) held each year •Total workshops/Participants •Total staff outreach (site visits, speaking engagements, referrals, technical assistance, planning meetings) Funding and FTE Summary: FY 1999 Actual FY 2000 Estimate Performance Measures thousands of dollars) •Percent applications from ethnic-run organizations funded FY 2001 Estimate General Funds 4,360.4 4,365.2 4,373.3 Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,392.3 598.1 0.0 1,434.1 666.4 0.0 1,326.5 568.6 6,350.8 6,465.7 6,268.4 Capital Funds 0.0 0.0 0.0 Agency Total 6,350.8 6,465.7 6,268.4 FTE Positions 20.0 20.0 20.0 Operating Funds Subtotal u 600/500 60 59 53.8 52 60/2.6 70/3.0 75/3.0 75/3.0 23:1 23.3:1 25:1 25:1 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 530 537 500 500 93 90 85 85 16/82 26/85 25/77 25/77 75,000 545,336 4,696.6 6,422.8 8.5 9.1 750,000 1,000,00 0 8,000.0 8,000.0 8.9 8.9 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 3,612 4,879 5,000 5,500 17/380 35/668 30/600 30/600 1,261 4,766 4,743 4,743 Goal 4 To promote and perpetuate Arizona's diverse ethnic arts. •Awards to ethnic-run organizations (in ($ Thousands) 585/500 Goal 3 To stimulate support and visibility for the arts in Arizona. Performance Measures u 600/537 Goal 2 To recognize and support individual artists, arts, and community organizations. Performance Measures Agency/Program Description: 564/530 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 159 229 191 191 89 88 93 93 Goal 5 To make the arts fundamental to education, particularly pre-Kindergarten through high school. Performance Measures •Education applications funded (Artists in Residence, Anti-Drug APPLE Corps, Education Projects, AZ Arts Education Research Institute) Percent of existing public pre-Kindergarten • through high schools served FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 251 272 258 258 51 68 80 80 Agency/Program Goals and Performance Measures: u Goal 1 To provide lifelong opportunities for Arizonans to experience the arts. Performance Measures •Percent change in number of attendees for FY 1998 Actual +3 FY 1999 Actual +3 FY 2000 Expected +3 FY 2001 Expected +3 programs supported by agency Education Commission on the Arts Page 353 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 6 To develop and manage systems in a cost-effective and efficient manner for the delivery of programs, grants, and services to support the arts of the state. FY 1998 Actual Performance Measures •Satisfaction ratings (1=low) by constituents with programs and services (General, AIE Conference, Southwest Arts Conference, Symposium) •Dollar ratio of panel review costs in relation to amount of grants awarded (in percent) u Page 354 u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 8.7 8.94 8.9 8.9 .50 .42 .42 .42 u Commission on the Arts Education 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY ARIZONA HISTORICAL SOCIETY Goal 2 To interpret and disseminate the history of Arizona for a broad general audience. HIA Joel Hiller, Acting Executive Director Contact: William L. Ponder, Chief Administrative Officer (520) 628-5774 A.R.S. 41-821(A) FY 1998 Actual Performance Measures •Number of public programs •Public program attendance •Number of public inquiries •On-site public attendance at AHS-certified Agency/Program Mission: FY 1999 Actual FY 2000 Expected FY 2001 Expected 132 148 164 180 287,300 249,000 280,000 300,000 123,587 129,185 132,300 138,900 1,031.9 1,077.3 1,100.0 1,150.0 local historical societies (in thousands) To collect, preserve, interpret and disseminate the history of Arizona, the West and northern Mexico, as it pertains to Arizona. u u u u u u Agency/Program Description: The Society is a membership supported, nonprofit, state trust agency. It is governed by a policy-making board, comprised of 31 individual members, elected from the membership and representing each county in the state. The board-designated organizational structure consists of seven divisions, four of which have museums that directly support the mission of the Society by collecting, preserving, interpreting, and disseminating historical materials. These museums are located in Flagstaff, Tempe, Tucson, and Yuma. The Society museums maintain extensive library and archival collections used by a diverse general audience. The Publications Division supports the mission by producing the Journal of Arizona History, various historical books, and by maintaining the general editorial standards of written materials for the Society. The AHS Board develops the biennial budget, authorizes and approves all expenditures. The Administrative Division provides finance, budget, personnel, and management support to each of the divisions. The Field Services Division supports 57 historical societies in disseminating Arizona history. The Society also supports other board-approved community activities that relate to its mission. ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 4,660.6 0.0 1,171.6 15.0 4,487.5 0.0 1,591.4 200.0 4,541.7 0.0 1,401.8 200.0 5,847.2 6,278.9 6,143.5 Capital Funds 0.0 0.0 0.0 Agency Total 5,847.2 6,278.9 6,143.5 FTE Positions 64.5 66.5 66.5 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 To collect and preserve the physical materials pertaining to the history of Arizona from A.D. 1540 to the present. Performance Measures •Total number of linear feet of archives processed sufficient to provide public access in the fiscal year •Percent of three dimensional collections available to the public Education FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 584 581 625 643 85 87 88 90 Arizona Historical Society Page 355 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY STATE BOARD FOR CHARTER SCHOOLS CSA Cassandra Larsen, Executive Director Contact: Cassandra Larsen, Executive Director (602) 468-6369 A.R.S. 15-181 to 15-189 •Number of charter files to maintain and To improve student achievement through market choices. Agency/Program Description: The State Board for Charter Schools, established by A.R.S. 15-182, grants charters space to as many as twenty-five qualifying applicants per fiscal year pursuant to A.R.S. 15-183 and exercises general and specific supervision over the schools that it sponsors. FY 1999 Actual FY 2000 Estimate u u u u FY 2000 Expected FY 2001 Expected 90 115 140 165 162 187 215 260 100 125 150 150 2 5 10 20 0 20 50 50 0 0 0 0 u u FY 2001 Estimate 292.5 665.7 651.9 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 292.5 665.7 651.9 Capital Funds 0.0 0.0 0.0 Agency Total 292.5 665.7 651.9 FTE Positions 6.0 8.0 8.0 Operating Funds Subtotal update annually •Number of ASBCS charter school sites in operation •Number of ASBCS charter school sites visited •Number of corrective action plans entered into •Number of ASBCS schools formally notified of compliance related problems •Number of ASBCS charters revoked FY 1999 Actual ($ Thousands) Funding and FTE Summary: General Funds FY 1998 Actual Performance Measures Agency/Program Mission: Other Appropriated Funds Other Non Appropriated Funds Federal Funds Goal 3 To provide necessary oversight of ASBCS sponsored charter schools on an annual and on-going basis. Agency/Program Goals and Performance Measures: u Goal 1 To sponsor successful charter schools. Performance Measures •Number of ASBCS applications requested •Number of ASBCS applications received from applicants Number of ASBCS sponsored school sites • in operation •Total number of ASBCS charters approved u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 250 300 400 400 40 55 50 50 162 187 215 260 90 115 140 165 Goal 2 To improve parental and public satisfaction through the dissemination of charter school information by responding to requests for charter school information and charter school complaints in an accurate and timely manner. Performance Measures •Number of parental satisfaction surveys sent to charter school parents •Number of parental satisfaction surveys returned by parents Number of charter school employee surveys • sent •Number of charter school employee surveys returned •Number of annual parent complaints received Page 356 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 15,000 25,000 40,000 NA 5,040 7,500 12,000 NA NA 5,000 7,500 NA NA 1,500 2,250 60 150 300 400 State Board for Charter Schools Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures •Institutional Effectiveness "Access" STATE BOARD OF DIRECTORS FOR COMMUNITY COLLEGES CMA Donald Puyear, Executive Director Contact: Mary Jo Saiz, Business Manager (602) 255-4037 Agency Mission: To provide for the governance, oversight, planning and coordination of Arizona's community college system, in order to provide an integrated statewide system of community colleges that satisfies the differing educational needs of all Arizonans. Agency Description: FY 2000 Estimate FY 2001 Estimate 527.9 SERVICES Ø EDUCATIONAL AND RESEARCH 384.5 395.0 395.0 Ø TEACHER CERTIFICATION TO COMMUNITY Ø AID COLLEGES 148.9 148.1 150.4 123,662.5 132,532.2 135,762.7 Capital Funds 500.0 500.0 0.0 Agency Total 125,180.8 134,084.1 136,836.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ($ Thousands) Operating Funds Subtotal Capital Funds 121,490.0 148.9 5.3 3,036.6 130,245.0 148.1 0.0 3,191.0 9.0 9.2 NA Baseline Yes Yes NA Yes Yes Yes Key Performance Measures •Implement and monitor Transfer FY 1998 FY 1999 Yes FY 2000 Yes FY 2001 Yes Yes PROGRAM SUMMARY Program Mission: 508.8 FY 2000 Estimate 8.8 Contact: Thomas J. Saad, Assoc. Executive Director Phone: (602) 255-4037 A.R.S. 15-1466 484.9 FY 1999 Actual FY 2001 STATE BOARD ADMINISTRATION BOARD Ø STATE ADMINISTRATION Funding and FTE Summary: 8.9 FY 2000 Goal 2 To improve transfer of students. CMA.1 ($ Thousands) FY 1999 Actual u FY 1999 Articulation Plan The State Board of Directors for Community Colleges of Arizona provides for governance and oversight of the statewide community college districts as provided by A.R.S. § 15-1424. The Board is authorized to adopt rules concerning contracting by the college districts; adopt rules regarding construction, remodeling, and repair of buildings; and determine college locations. Audited full-time student equivalent (FTSE) and student annual unduplicated headcount for the 1997/1998 academic year was 85,168 and 299,246, respectively. Agency Summary: (Report To Arizona) System headcount as a percent of state population >18 (national average 4.7%) •Determine effectiveness of ABOR/community colleges agreement on unmet needs •Increase number of rural and urban sites connected to ALS FY 1998 FY 2001 Estimate 133,494.6 150.4 0.0 3,191.0 124,680.8 133,584.1 136,836.0 500.0 500.0 0.0 Agency Total 125,180.8 134,084.1 136,836.0 FTE Positions 15.5 15.5 15.5 To assist the State Board members in the performance of their duties and responsibilities by the administration of the State Office, research, advice, and implementation of directives. Program Description: Administration includes: the Office of Executive Director and the Administrative Services Division. Principal functions include: staff support to the State Board with respect to its statutory powers, duties, and responsibilities; policy development and implementation; agency operations; facilities planning and approval; review and recommendations concerning college districts' requests requiring formal state board approval or authorization. District requests often begin as inquiries of the Administrative staff, either initiated because the State Board has statutory responsibility or advice is needed, then the items are researched and when ready for Board discussion or resolution are placed on the Board's meeting agenda as action items. Action items can also be initiated by staff or Board members. The Board also retains the Facilities Advisory Council (FAC), for advice and council on facilities planning and approval. The FAC consists of three to five experts in mechanical, electrical, and structural architecture. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 479.6 508.8 527.9 0.0 5.3 0.0 0.0 0.0 0.0 Federal Funds 0.0 0.0 0.0 Agency Goals and Key Performance Measures: Program Total 484.9 508.8 527.9 u FTE Positions 7.5 7.5 7.5 Goal 1 To provide Arizona's citizens access to community colleges. Program Goals and Performance Measures: u Education Goal 1 To provide advice and support for the State Board members with respect to their powers, duties and responsibilities, and provide policy State Board of Directors for Community Colleges Page 357 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS recommendations concerning governance and oversight as mandated by law. Performance Measures •Review rules and regulations •State Board meetings •Average percentage of Board member attending •Board action items reviewed and acted upon u Goal 2 •Percent of district requests submitted by deadline that were action items at next subsequent board meeting •Percent of districts satisfied with State Board assistance with agenda items Goal 3 FY 1999 Actual FY 2000 Expected FY 1999 Actual FY 2001 Expected •Number accessing Web site •Satisfaction on usefulness of Web page CMA.2 FY 2001 Estimate 9 10 10 10 80 80 90 92 Federal Funds 169.5 175.0 175.0 178 178 180 185 Program Total 384.5 395.0 395.0 FTE Positions 5.0 5.0 5.0 Yes Yes FY 1998 Actual FY 1999 Actual 100 100 86 88 FY 1998 Actual FY 1999 Actual u FY 2000 Expected FY 2001 Expected 100 100 90 90 FY 2000 Expected FY 2001 Expected 1,565 7,702 9,000 11,000 Baseline NA NA NA PROGRAM SUMMARY EDUCATIONAL SERVICES AND RESEARCH Goal 1 •Percent of federal reports of districts filed as required •Percent of federal reports of districts filed on time •Attendees at statewide technology preparatory meetings u Goal 2 220.0 0.0 0.0 Performance Measures •Report To Arizona on Institutional Effectiveness •Percent satisfied with new curriculum approval process and dissemination efforts u Goal 3 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 100 100 94 100 100 100 576 600 610 615 To maintain current, accurate statistical data on the Arizona Community College system and its component Community College Districts for use by various public and private entities. FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected Yes Yes 95 95 NA Baseline 95 95 To prepare timely and accurate reports, and disseminate information on the Arizona Community College System for the Governor, the Legislature, and other public and private entities. Performance Measures To assist the State Board members in the performance of their duties and responsibilities through institutional research, data gathering and reporting, and the administration of federal vocational programs. 220.0 0.0 0.0 To provide leadership, administration, fiscal management, and reporting for the federal Carl Perkins Vocational Education Grant. Performance Measures Contact: Gordon Hall, Assoc. Exec. Director Phone: (602) 255-4037 A.R.S. 15-1424 Program Mission: 215.0 0.0 0.0 Program Goals and Performance Measures: To provide advocacy for Arizona Community Colleges with public and private organizations concerned with higher education to create a better understanding in the community about what Arizona community colleges are and what they do. Performance Measures FY 2000 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds NA Baseline To provide assistance and responsive service to the Arizona Community College Districts to ensure that their needs, requests, and proposals to the State Board are considered promptly and are understood thoroughly by the State Board Members. Performance Measures u FY 1998 Actual ($ Thousands) Funding and FTE Amounts: •Governor's annual reports prepared •Reports on Academic Performance of FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1 1 1 1 1 1 1 1 High School Graduates prepared CMA.3 PROGRAM SUMMARY TEACHER CERTIFICATION Program Description: Principal functions include: staff support to the State Board with respect to its statutory powers, duties, and responsibilities; and statistical reports and research; and review and recommendations concerning college districts' requests requiring formal state board approval or authorization. Much of the data researched and collected by the Educational Services staff is prompted by immediate local or statewide concerns. Additionally, the State Board compiles data on community college curriculum for use by college and university occupational administrators, the Postsecondary Commission, and the State Board of Education. Contact: Gordon Hall, Assoc. Executive Director Phone: (602) 255-4037 A.R.S. 15-1425 Program Mission: To assist the community colleges in hiring competent and knowledgeable teachers by certifying individuals who meet the prescribed minimum state teaching requirements. Program Description: The Certification program issues certificates to individuals based upon that individual's education and occupational experience. The certificate indicates that a person has met the minimum requirements for teaching in a particular discipline. There are four types of certificates: regular, provisional, special, and district Page 358 State Board of Directors for Community Colleges Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS specific. Except for the regular certificate, which is permanent unless revoked, the other types of certificates must be renewed at varying intervals. Additionally, each type of certificate requires different educational and/or occupational experience. CMA.4.1 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 148.9 0.0 0.0 148.1 0.0 0.0 150.4 0.0 Federal Funds 0.0 0.0 0.0 Program Total 148.9 148.1 150.4 FTE Positions 3.0 3.0 3.0 Subprogram Mission: Goal 1 Operational State Aid provides the college districts with funds for continuing maintenance and operating expenditures. Funding is critical to the continuation of educational services and to the attainment of the institutional mission. To provide accurate, prompt certification services. Performance Measures •Working days from receipt of information to granting of certificate •Formal appeals •Average service (1=low,5=high) CMA.4 FY 1998 Actual FY 1999 Actual 12 FY 2000 Expected 12 FY 2001 Expected 10 0 0 0 0 4.40 4.50 4.50 PROGRAM SUMMARY AID TO COMMUNITY COLLEGES Contact: Thomas J. Saad, Assoc. Exec. Director Phone: (602) 255-4037 A.R.S. 15-1466 FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 97,361.0 0.0 0.0 0.0 104,864.2 0.0 0.0 0.0 106,449.3 0.0 0.0 0.0 Program Total 97,361.0 104,864.2 106,449.3 FTE Positions 0.0 0.0 0.0 u To support and aid the community colleges in the education of Arizona's populous so that all may exercise intelligently and morally the rights, privileges, and responsibilities of selfgovernment. Program Description: State funds are passed through the State Board to the individual community college districts in the form of maintenance and operating aid, capital outlay aid, and equalization aid. Federal funds are passed through from the Arizona Department of Education. ($ Thousands) FY 2001 Estimate 120,795.4 0.0 0.0 129,516.2 0.0 0.0 132,746.7 0.0 0.0 Federal Funds 2,867.1 3,016.0 3,016.0 Program Total 123,662.5 132,532.2 135,762.7 FTE Positions 0.0 0.0 0.0 This Program Contains the Following Subprograms: Goal 1 To demonstrate the effectiveness of Arizona's system of community colleges by assessing how well community college districts' address the following elements: access, transfer, and economic/workforce development. Performance Measures FY 1998 Actual • Annual full-time student equivalent • Annual unduplicated headcount • Access: System headcount as percent of 85,168 86,250 86,250 87,000 299,246 305,000 310,000 320,000 8.9 8.8 9.0 9.2 33 34 35 36 state population >18 (national average 4.7%) • Transfer: Percent of upper division students at universities transferring from community colleges (12 or more credit hours) FY 2000 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1999 Actual Subprogram Goals and Performance Measures: Program Mission: FY 1999 Actual ($ Thousands) Funding and FTE Amounts: 10 4.34 Funding and FTE Amounts: To support and aid the community colleges in the education of Arizona's populace by increasing the maintenance and operating funds available to the colleges. Subprogram Description: Program Goals and Performance Measures: u SUBPROGRAM SUMMARY OPERATING STATE AID Contact: Thomas J. Saad, Assoc. Executive Director Phone: (602) 255-4037 A.R.S. 15-1466 ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds 4 Federal Vocational Education CMA.4.2 FY 1999 Actual FY 2000 Expected FY 2001 Expected SUBPROGRAM SUMMARY CAPITAL OUTLAY STATE AID Contact: Thomas J. Saad, Assoc. Executive Director Phone: (602) 255-4037 A.R.S. 15-1466 Subprogram Mission: To assist the college districts, through public funding, with the capital land, buildings, and equipment needs of their colleges throughout the State. 4 Operating State Aid Subprogram Description: 4 Capital Outlay State Aid Capital Outlay State Aid provides the college districts with funds for capital projects. This funding is critical to the continuation of 4 Equalization State Aid Education State Board of Directors for Community Colleges Page 359 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS services to the populace of Arizona. The State of Arizona owns all community college land and buildings. less than the prescribed minimum receive funding for equalization in lieu of primary tax levy. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 14,016.5 0.0 0.0 0.0 14,659.0 0.0 0.0 0.0 15,333.4 0.0 0.0 0.0 Program Total 14,016.5 14,659.0 15,333.4 FTE Positions 0.0 0.0 0.0 • Districts eligible for equalization aid • Percent of districts eligible for • Total square feet of new facilities added • Average cost per square foot of new FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 313,787 558,696 553,469 398,017 102.33 93.88 125.29 149.20 Goal 2 To collect and compile statistical data on key elements of facility acquisition and management. FY 1998 Actual Performance Measures • Capital expenditures (in millions) • General obligation bond expenditures (in millions) • Revenue bond/COPS (in millions) CMA.4.3 FY 1999 Actual FY 2000 Expected FY 2001 Expected 128.0 141.2 223.2 123.1 85.2 92.4 109.5 98.2 .8 1.1 3.1 6.9 5 5 5 5 50 50 50 50 To improve vocational education for Arizona residents at the Postsecondary adult level, including members of special populations. Subprogram Description: The Carl Perkins Federal Vocational Grant is passed through from the Arizona Department of Education to the college districts, and administered by the State Board. The purpose of the grant is to supplement state and local vocational funds and to provide services to designated populations in vocational education in order to make the United States more competitive in the global economy. Beginning in FY 1992-93 postsecondary institutions receiving Carl Perkins federal funds have been required to evaluate the effectiveness of vocational-technical programs. The overall purpose for the mandated performance evaluation of programs is to improve and strengthen local programs. The measures and standards system is developed and monitored by the State Board and implemented at the district level. SUBPROGRAM SUMMARY ($ Thousands) Funding and FTE Amounts: EQUALIZATION STATE AID Contact: Thomas J. Saad, Assoc. Executive Director Phone: (602) 255-4037 A.R.S. 15-1466 Subprogram Mission: To provide additional state funding to college districts within counties that have primary assessed valuations below a statutorily defined minimum. Subprogram Description: FY 2001 Expected Subprogram Mission: facilities u FY 2000 Expected SUBPROGRAM SUMMARY CMA.4.4 FEDERAL VOCATIONAL EDUCATION Contact: Gordon Hall, Assoc. Executive Director Phone: (602) 255-4037 A.R.S. 15-1466 Goal 1 To provide the populace of Arizona with safe, clean, accessible community college facilities located within their communities. Performance Measures FY 1999 Actual equalization aid Subprogram Goals and Performance Measures: u FY 1998 Actual Performance Measures FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 2,867.1 0.0 0.0 0.0 3,016.0 0.0 0.0 0.0 3,016.0 Program Total 2,867.1 3,016.0 3,016.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: Equalization State Aid provides the college districts with funds used to support the maintenance and operation of the community colleges. Funding is critical to the continuation of educational services and to the attainment of institutional mission. Goal 1 To collect and compile statistics that will demonstrate program performance. FY 1998 Actual Performance Measures ($ Thousands) Funding and FTE Amounts: u FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 9,417.9 0.0 0.0 0.0 9,993.0 0.0 0.0 0.0 10,964.0 0.0 0.0 0.0 Program Total 9,417.9 9,993.0 10,964.0 FTE Positions 0.0 0.0 0.0 • Percent of districts meeting program standards and measures of performance • Percent of student program completers who participate in further education • Percent of districts receiving grant funds that demonstrate successful completion on annual project goals u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 98 100 100 100 Baseline 40 45 48 93 100 100 100 u u Subprogram Goals and Performance Measures: u Goal 1 To ensure that all districts with assessed valuation Page 360 State Board of Directors for Community Colleges Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY SUMMARY ARIZONA STATE SCHOOLS FOR THE DEAF AND THE BLIND SDA Dr. Kenneth D. Randall, Superintendent Contact: Lauren Peirce, Executive Staff Assistant (520) 770-3719 Key Performance Measures •Percent of parents satisfied with Agency Mission: To provide excellence in education of all children and youth with sensory impairments throughout Arizona; and to foster partnerships with families, school districts and others that will enable children and youth with sensory impairments to succeed in adult life. Agency Description: The Arizona State Schools for the Deaf and the Blind (ASDB) consists of a variety of programs that provide evaluation and education to sensory-impaired children and youth from birth to age 22. School-aged children are served at any one of two separate schools in Tucson or one in Phoenix. A boarding option is provided at the Tucson schools. Preschool children are served at any one of two preschools in Tucson or three preschools in Phoenix. Infants and toddlers receive services in their homes throughout the state, coordinated at offices in southern, central and northern Arizona locations. School-aged children also receive education and/or evaluation services in their home school districts through regional programs. Currently, regional programs are operational in north central, southeastern and southwestern Arizona, and funded and in the organizational stages for other areas of the state. ASDB also provides comprehensive evaluation services for a limited number of referred sensory impaired children with multiple disabilities. ($ Thousands) FY 1999 Actual Ø Ø ASDB-PHOENIX Ø ASDB STATEWIDE Ø ASDB-TUCSON ASDB ADMINISTRATION FY 2000 Estimate FY 2001 Estimate 1,965.8 2,405.0 2,389.4 6,310.8 6,303.0 6,690.9 7,989.4 8,865.1 8,953.9 13,251.0 13,937.2 14,028.9 Capital Funds 440.0 0.0 0.0 Agency Total 29,957.0 31,510.3 32,063.1 ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds FY 2000 Estimate FY 2001 Estimate 17,742.4 5,895.5 17,922.2 7,485.3 18,446.6 7,583.4 4,608.6 1,270.5 4,832.3 1,270.5 4,762.6 1,270.5 29,517.0 31,510.3 32,063.1 Capital Funds 440.0 0.0 0.0 Agency Total 29,957.0 31,510.3 32,063.1 FTE Positions 686.7 722.2 751.7 Other Non Appropriated Funds Federal Funds Operating Funds Subtotal Agency Goals and Key Performance Measures: Education FY 1998 88 FY 1999 FY 2000 88 FY 2001 89 89 leadership u Agency Summary: Goal 1 To provide leadership and vision for agency programs and to secure, maintain, and protect resources needed in meeting the mission of the agency. Goal 2 To maintain and improve high quality educational programs providing ongoing student evaluation and individual program planning necessary to assure that each student enrolled in the instructional programs receives the most appropriate education. Key Performance Measures •Percent of parents satisfied with their involvement in the program (Phoenix Campus) •Percent of parents satisfied with their involvement in the program (Tucson Campus) u FY 1998 FY 1999 FY 2000 FY 2001 94 97 95 95 94 97 95 95 Goal 3 To identify, assess, and define the educational needs of infants and children with sensory impairments in a timely and accurate manner. Key Performance Measures •Member districts/eligible districts •Percent satisfaction of district staff, FY 1998 FY 1999 FY 2000 FY 2001 96/203 123/232 195/232 195/232 95 95 96 96 parents, and others with the evaluation services u Goal 4 To insure accountability in the acquisition and use of, and maintenance of records related to, financial resources, personnel, physical facilities, real property, and equipment of the agency. Key Performance Measures •Findings in the annual financial audit of the Auditor General •Percent of parents satisfied with the quality of the physical environment •Percent of parents satisfied with the quality of transportation services provided •Percent of parents satisfied with the quality of food services •Percent of permanent certified positions filled •Percent of permanent classified positions filled •Percent of permanent certified staff turnover •Percent of permanent classified staff turnover SDA.1 FY 1998 FY 1999 FY 2000 FY 2001 NA 0 0 0 93 95 95 95 85 89 90 90 86 87 87 88 93 84 85 90 85 92 94 96 6.3 13 10 7 13 10 10 10 PROGRAM SUMMARY ASDB ADMINISTRATION Contact: Kenneth D. Randall, Superintendent Phone: (520) 770-3718 A.R.S. 15-1300 et. seq. Program Mission: To provide leadership and vision for agency programs and to Arizona State Schools for the Deaf and the Blind Page 361 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Percent of parents satisfied with the secure, maintain, and protect resources needed to meet the mission of the agency. Program Description: SDA.2 Administration provides agency wide services necessary to operate the educational programs. The Superintendent's Office provides accountability to the Board of Directors and leadership to the educational programs; the Personnel Office provides and maintains the human resources of the agency; the Finance Office maintains and protects the fiscal resources of the agency; and the Operations Office operates and maintains facilities, transportation, food service and loss prevention services of the agency. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate Federal Funds 12.3 12.3 12.3 Program Total 1,965.8 2,405.0 2,389.4 FTE Positions 41.9 42.9 42.9 Program Description: Program Goals and Performance Measures: To provide leadership and vision for agency programs and to secure, maintain and protect personnel, financial, transportation, food services, and physical resources needed to meet the mission of the agency through a variety of methods including but not limited to an effective loss prevention program. •Percent of parents satisfied with leadership u Goal 2 •Percent of permanent certificated positions filled •Percent of permanent classified positions filled •Percent of permanent certificated staff turnover •Percent of permanent classified staff turnover Goal 3 FY 1999 Actual 70 FY 2000 Expected 75 FY 2001 Expected 80 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 1999 Actual FY 2001 Expected •Percent of parents satisfied with the quality of the physical environment •Percent of parents satisfied with the quality of transportation services provided Page 362 3,275.5 2,797.2 52.6 2,585.7 3,479.2 52.6 2,952.3 3,500.5 52.6 85 90 85 92 94 96 Federal Funds 185.5 185.5 185.5 6.3 13 10 7 Program Total 6,310.8 6,303.0 6,690.9 FTE Positions 148.8 165.3 166.3 13 10 10 10 Program Goals and Performance Measures: FY 1998 Actual FY 1999 Actual 0 FY 2000 Expected 0 u FY 2001 Expected 0 Goal 1 To involve parents, school districts, agencies, and communities as partners in the education of their children who are deaf or hard of hearing. 0 Performance Measures •Percent of parents satisfied with their To effectively manage facilities, transportation, food service and loss prevention to ensure that these services are supportive of the educational programs. Performance Measures FY 2001 Estimate 84 the Auditor General Goal 4 General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 93 •Findings in the annual financial audit of u ($ Thousands) Funding and FTE Amounts: To prudently manage the financial resources and fiscal business of the agency. Performance Measures ASDB Phoenix enrolls deaf and hard of hearing students from the Metropolitan Phoenix area. The school provides a complete curriculum as well as specialized services related to the hearing impairment. Elementary, middle and high school programs are offered. A boarding option is available in Tucson for students whose residence is beyond the transportation limits for ASDB Phoenix. The instructional program focuses on the development of literacy and communication skills, including American Sign Language, and the development of English as a second language. The school employs staff with specialized training, including training in American Sign Language. The school also provides specialized materials and equipment. These accommodations allow the students to access educational information primarily through the mode of vision. ASDB Phoenix provides an instructional program that is community based with a focus on functional skills for students with hearing impairment and multiple disabilities. 85 To prudently and fairly manage personnel resources of the Agency. Performance Measures u FY 1998 Actual PROGRAM SUMMARY To provide high quality education to children and youth who are deaf and hard of hearing enrolled at ASDB Phoenix (Phoenix Day School for the Deaf), and to foster partnerships with families, school districts and others that will prepare students with the living, learning and working skills necessary for active participation in a global society. 2,218.1 0.0 159.0 Performance Measures 88 Program Mission: 2,164.0 0.0 228.7 Goal 1 87 ASDB-PHOENIX 1,948.5 0.0 5.0 u 87 Contact: Wilbur H. Lewis, Superintendent Phone: (520) 770-3718 A.R.S. 15-1300 et. seq. ($ Thousands) Funding and FTE Amounts: 86 quality of food services FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 1998 Actual 84 FY 1999 Actual 88 FY 2000 Expected 90 FY 2001 Expected 92 involvement in the program FY 2001 Expected 93 95 95 95 85 89 90 90 Arizona State Schools for the Deaf and the Blind Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS SDA.3 Performance Measures ASDB STATEWIDE •Member districts/eligible districts •Percent of satisfaction of district staff, Contact: Wilbur H. Lewis, Superintendent Phone: (520) 770-3718 A.R.S. 15-1300 et. seq. u To enable infants, children, and youth with sensory impairments, including those with multiple disabilities, to reach their individual potential by providing parent education services, technical assistance to schools, and appropriate local educational programs and services, working in partnership with families, with schools, with state agencies, and with others. Program Description: ASDB Statewide provides services that are not part of a campus school, including a statewide parent outreach program, preschool programs for children with sensory impairment, student assessment and other technical assistance to schools, and regional education programs in cooperation with local schools in areas throughout the state. The Parent Outreach Program provides education and support to families of infants newly identified as sensory impaired and prepares them to be active partners in the education of their children. Staff in Parent Outreach Program work in collaboration with staff in the Arizona Early Intervention Program(AzEIP), Division of Developmental Disabilities (DDD), and the Department of Health Services (DHS), and the Arizona Department of Education (ADE) to fully implement IDEA, Part C. ASDB Statewide operates preschools in the Tucson and Phoenix metropolitan areas, including: Center for Hearing Impaired Children in Tucson and Phoenix, the Visually Impaired Preschoolers Program in Tucson, and the Cooperative Preschool in Phoenix. These specialized preschools prepare children for entry at the age of five into a public school, or into one of the campus programs. Educational programs and services for school age children are provided through the regional cooperatives. Through a cooperative, districts can provide for the identification of sensory impaired children requiring special education programs and services, accurate and complete evaluations, development of individualized education plans form which each child will benefit, and placement in a program in a manner consistent with federal and state requirements. Other resources made available to districts through ASDB Statewide include the Arizona Deaf-Blind Project and diagnostic and evaluation services. These services are delivered at the request of school districts directly, or through regional cooperatives. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds 2,582.3 3,441.7 3,530.5 Other Appropriated Funds Other Non Appropriated Funds 93.7 4,457.3 110.0 4,457.3 110.0 4,457.3 Federal Funds 856.1 856.1 856.1 Program Total 7,989.4 8,865.1 8,953.9 FTE Positions 173.7 194.7 223.2 Program Goals and Performance Measures: Goal 1 Education FY 1999 Actual FY 2000 Expected FY 2001 Expected 96/203 123/232 195/232 195/232 96 95 96 96 parents, and others with the evaluation services Goal 2 Program Mission: u FY 1998 Actual PROGRAM SUMMARY To identify, assess, and define the educational needs of infants and children with sensory impairments in a timely and accurate manner. To provide early intervention services for families with infants and toddlers with sensory impairments. Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected •Infants and toddlers identified as sensory 500/850 525/850 550/875 600/900 92 92 95 95 impaired/numbers of infants and toddlers referred for evaluation, at risk of having a sensory impairment Percent of parents satisfied with early • intervention services as measured by survey u Goal 3 To develop and implement individualized educational programs and services for children and youth with sensory impairments. FY 1998 Actual Performance Measures •Students receiving instructional services •Cost per student-HI •Cost per student-VI •Cost per student-MDSSI •Percent of parents satisfied with FY 1999 Actual FY 2000 Expected FY 2001 Expected 600 731 800 900 9,100 9,300 9,500 9,700 8,000 8,200 8,400 8,600 8,000 8,000 8,000 8,000 95 96 95 95 instructional programs and services as measure by a survey SDA.4 PROGRAM SUMMARY ASDB-TUCSON Contact: Wilbur H. Lewis, Superintendent Phone: (520) 770-3718 A.R.S. 15-1300 et. seq. Program Mission: To provide high quality education of sensory impaired children who are enrolled in the Arizona School for the Deaf and the Arizona School for the Blind, and to foster partnerships with families, school districts, and others to enable sensory impaired children to succeed in adult life. Program Description: ASDB Tucson enrolls sensory impaired students from throughout the state. Each school provides a complete curriculum as well as specialized services related to the sensory impairment. Elementary, middle and high school programs are offered. A boarding option is available to students whose residence is beyond the transportation limits for ASDB Tucson. The Arizona School for the Blind serves students with visual impairments, including students with multiple disabilities, whose needs cannot be met within a local school district setting. The emphasis of the program is on the educational, vocational, and independent living skills to enable individuals to function as independently as possible in school, job, home, and family settings. The Arizona School for the Deaf focuses on the development of literacy and communication skills, including American Sign Language, and the development of English as a second language. The school employs staff with specialized training, including training in American Sign Language. Specialized materials, equipment and training allow the students to access educational information primarily through the mode of Arizona State Schools for the Deaf and the Blind Page 363 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS vision. For students with sensory impairment and multiple disabilities, ASDB Tucson provides an instructional program that is community based with a focus on functional skills. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 9,936.1 3,004.6 93.7 9,730.8 3,896.1 93.7 9,745.7 3,972.9 93.7 Federal Funds 216.6 216.6 216.6 Program Total 13,251.0 13,937.2 14,028.9 FTE Positions 322.3 319.3 319.3 Program Goals and Performance Measures: u Goal 1 To involve parents, school districts, agencies, and communities as partners in the education of their children who are deaf/hard of hearing or blind/partially sighted. FY 1998 Actual Performance Measures •Percent of Individual Educational Plans (IEP) with participation of representatives from school districts •Percent of IEPs developed with participation of parent •Percent of parents satisfied with their involvement in the program u Goal 2 FY 2000 Expected FY 2001 Expected 85 62 85 85 90 91 92 93 95 95 95 95 To maintain and improve high quality educational programs providing ongoing student evaluation and individual program planning necessary to assure that each student enrolled in the instructional programs at ASDB Tucson receives the most appropriate education. FY 1998 Actual Performance Measures •Percent of students successful in transition settings (e.g., local public schools, post graduate education or training, or work) 3 years after graduation •Percent of parents satisfied with the quality of the program •Percent of parents whose children board at the schools are satisfied with the quality of boarding and health services u Page 364 FY 1999 Actual u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 68 95 75 80 97 99 97 97 93 90 95 95 u Arizona State Schools for the Deaf and the Blind Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS achievement. AGENCY SUMMARY DEPARTMENT OF EDUCATION Key Performance Measures •Percent of high school seniors EDA Lisa Graham Keegan, Superintendent Contact: Vicki G. Salazar, Director (602) 542-3234 Agency Mission: To ensure academic excellence for all students. Agency Description: The Agency operates under the direction of the Superintendent of Public Instruction to provide services to 1235+ schools in 228+ districts and 240 charter schools operating at 380+ sites. The Agency executes the policies of the State Board of Education, and the State Board for Vocational and Technological Education. The Agency implements academic state standards, administers statewide assessments, disseminates information, administers and allocates federal and state funds, and provides program improvement assistance to schools and districts. ($ Thousands) Agency Summary: FY 1999 Actual Ø STATE BOARD OF EDUCATION/VOCATIONAL AND TECHNOLOGICAL EDUCATION Ø SCHOOL FINANCE Ø ACADEMIC ACCOUNTABILITY Ø PROFESSIONAL DEVELOPMENT Ø ACADEMIC ASSISTANCE HEALTH AND Ø STUDENT SAFETY Ø SUPPORT SERVICES Ø ADMINISTRATION Capital Funds Agency Total FY 2000 Estimate 4,138.1 31,197.3 35,561.7 31,544.3 2,611.0 2,792.5 2,559.7 255,640.7 364,795.2 303,689.4 178,528.2 190,437.8 139,661.1 9,835.5 19,015.6 6,156.7 4,250.8 4,483.4 4,420.9 0.0 0.0 0.0 2,702,762.1 2,954,477.3 2,922,006.5 Operating Funds Subtotal Capital Funds Agency Total FTE Positions FY 2000 Estimate 528,322.2 398,672.1 2,702,762.1 2,954,477.3 2,922,006.5 0.0 0.0 0.0 2,702,762.1 2,954,477.3 2,922,006.5 416.3 407.2 Agency Goals and Key Performance Measures: u FY 2001 Estimate 2,223,012.4 2,351,962.7 2,447,217.0 74,799.4 69,622.1 72,106.2 5,901.0 4,570.4 4,011.2 399,049.3 u Key Performance Measures •Percent of schools verifying alignment of curriculum to state standards in math and language arts •Percent of schools verifying alignment of instruction to state standards in math and language arts •Percent of schools verifying alignment of curriculum to state standards in science, workplace skills and comprehensive health •Percent of schools verifying alignment of instruction to state standards in science, workplace skills and comprehensive health •Percent of schools verifying alignment of curriculum to state standards in social studies •Percent of schools verifying alignment of instruction to state standards in social studies u 407.2 FY 2000 NA NA NA NA Baseline 49.8 50.9 NA NA 86.2 88.6 FY 2001 NA Baseline +5 51.8 52.7 NA Baseline 100 100 FY 1998 FY 1999 FY 2000 FY 2001 88 91 100 100 88 91 100 100 NA 32 100 100 NA 32 100 100 NA NA Baseline 100 NA NA Baseline 100 Goal 3 To develop and implement a system to ensure maximum academic and financial accountability. Key Performance Measures academic, statistical and financial database •Percent of Agency programs integrated into the data warehouse •Percent completion of telecommunications connectivity to state’s education sites •Percent of schools that conduct online data transfer with the Agency u FY 1999 Goal 2 To ensure curriculum and instruction are aligned to state standards. •Percent completion of school level ($ Thousands) FY 1999 Actual Federal Funds 368.3 2,216,561.0 2,337,021.0 2,433,606.0 Funding and FTE Summary: General Funds Other Appropriated Funds Other Non Appropriated Funds 370.2 FY 2001 Estimate meeting or exceeding state academic standards in math and language arts •Percent of students in grades 3, 5 & 8 meeting or exceeding state academic standards in math and language arts •Percent of students tested in grades 211 who perform at or above the national norm on Stanford 9 •Percent of students assessed through alternate performance measures meeting or exceeding state academic standards in Math and Language Arts •Percent of students tested FY 1998 FY 1998 FY 1999 FY 2000 FY 2001 50 90 100 100 NA 50 100 100 65 85 92 100 NA 71 78 100 Goal 4 To communicate critical information to the public. Key Performance Measures •Percent of value added (student FY 1998 NA FY 1999 NA FY 2000 100 FY 2001 100 academic growth) data available on the agency’s web site Goal 1 To advocate and support increased student Education Department of Education Page 365 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Percent of aggregate Arizona Instrument to Measure Standards (AIMS) test scores for students in grade 10 on the agency's web site •Percent of school-level budget information available on the agency’s web site •Percent of school report cards available in hard copy and on the agency’s web site •Number of school report card inquiries on the agency’s web site u NA NA 100 100 NA NA 99 100 100 100 100 100 Subprogram Mission: NA 74,460 80,000 94,000 •Percent completion of on-line FY 1998 FY 1999 NA FY 2000 50 FY 2001 75 100 Arizona Financial Information System (AFIS) Import and Reporting Project EDA.1 The Arizona Board of Education sets statewide policies and administers programs to foster excellence in public education. Subprogram Description: Goal 5 To improve the efficiency of Department operations for quality customer service. Key Performance Measures SUBPROGRAM SUMMARY EDA.1.1 STATE BOARD OF EDUCATION/VOCATIONAL AND TECHNOLOGICAL EDUCATION Contact: Corinne Velasquez, Executive Director Phone: (602) 542-5057 A.R.S. 15-203, 15-781.01 PROGRAM SUMMARY STATE BOARD OF EDUCATION/VOCATIONAL AND TECHNOLOGICAL EDUCATION The State Board of Education meets at least ten times annually to supervise and regulate the conduct of the public school system. Arizona's education code, Title 15, charges the Board with 24 specific powers and duties in its stewardship of more than 730,000 students from kindergarten through 12th grade. The State Board for Vocational and Technological Education meets at least three times annually to supervise and regulate the conduct of vocational and technological education in the public school system. Arizona's education code, Title 15, charges the State Board for Vocational and Technological Education with 16 specific powers and duties related to policy for vocational and technological education programs. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 152.3 0.0 0.0 0.0 266.6 0.0 0.0 0.0 262.9 0.0 0.0 0.0 Program Total 152.3 266.6 262.9 Program Description: FTE Positions 2.0 3.0 3.0 This program includes the two State Policy Boards which operate as independent entities from the Department of Education. The State Board of Education is responsible for supervising and regulating the conduct of the public school system, while the State Board for Vocational and Technological Education is tasked with exercising general supervision over, and regulating the conduct of, vocational and technological education in the public school system. Subprogram Goals and Performance Measures: Contact: Corinne Velasquez, Executive Director Phone: (602) 542-5057 A.R.S. Title 15 Program Mission: The Arizona Board of Education sets statewide policies and administers programs to foster excellence in public education. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate 1,246.6 0.0 0.0 370.2 0.0 0.0 368.3 0.0 0.0 Federal Funds 2,891.5 0.0 0.0 Program Total 4,138.1 370.2 368.3 FTE Positions 4.0 5.0 5.0 This Program Contains the Following Subprograms: 4 State Board of Education/Charter Schools Page 366 • Percent completion of system to measure FY 1998 Actual 25 FY 1999 Actual 60 FY 2000 Expected FY 2001 Expected 75 90 and communicate the results of student performance in achieving the state academic standards u Goal 2 To improve the professional certification process. Performance Measures • Percent completion of Arizona Teacher Professional Assessment (ATPA) program • Percent completion of criminal history data analysis on applicants for certification u 4 State Board of Education/Vocational and Technological Goal 1 To complete a system that measures and communicates the results of student performance in achieving the state academic standards. Performance Measures FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Education u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 10 30 50 75 NA NA 50 100 Goal 3 To implement a monitoring system for State Board of Education sponsored Charter Schools. Performance Measures • Percent of annual audits completed Department of Education FY 1998 Actual NA FY 1999 Actual NA FY 2000 Expected 35 FY 2001 Expected 50 Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 4 To improve vocational education in the state of Arizona. Performance Measures • Percent completion of analysis on FY 1998 Actual NA FY 1999 Actual FY 2000 Expected NA EDA.2 SCHOOL FINANCE FY 2001 Expected 20 40 existing vocational education programs To ensure compliance with financial requirements for all publicly funded schools. Program Description: The School Finance Program provides state aid through the funding formulas; collects and provides required financial, student, transportation and staffing data; determines and facilitates the districts' compliance with budget and expenditure limits; assists districts and charter schools in complying with state law and responds to requests for data. This program contains the following subprograms, which are identified below: Payment and Financial Compliance and Administration, Research, and Support. Subprogram Mission: To assist in the creation and operation of State Board sponsored charter schools for the purpose of providing educational choices. Subprogram Description: Charter schools provide a learning environment that will improve pupil achievement and provide additional academic choices for parents and pupils. A charter school can be a new school, or all or any portion of an existing school. An applicant seeking to establish a charter school must submit a written proposal to a sponsor. The sponsor of a charter school may be either a School District Governing Board, the State Board of Education, or the State Board for Charter Schools. The State Board of Education can sponsor up to 25 charter schools each fiscal year. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds ($ Thousands) FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,094.3 0.0 0.0 2,891.5 103.6 0.0 0.0 0.0 105.4 0.0 0.0 0.0 Program Total 3,985.8 103.6 105.4 FTE Positions 2.0 2.0 2.0 Program Total • Percent of charter school specific information available on web site • Percent of charter school operator information on web site • Percent of charter school general information on web site u 0.0 0.0 0.0 16.0 16.0 16.0 This Program Contains the Following Subprograms: 4 Payment and Financial Compliance 4 Administration, Research, and Support Goal 1 To improve communication with customers. FY 1999 Actual FY 2001 Estimate 2,216,561.0 2,337,021.0 2,433,606.0 FTE Positions Subprogram Goals and Performance Measures: FY 1998 Actual FY 2000 Estimate 2,142,627.0 2,268,352.0 2,362,470.0 73,934.0 68,669.2 71,136.1 0.0 0.0 0.0 Federal Funds FY 2000 Estimate Performance Measures ($ Thousands) Funding and FTE Amounts: FY 1999 Actual u Contact: Lyle Friesen, Director Phone: (602) 542-5695 A.R.S. Title 15 Program Mission: SUBPROGRAM SUMMARY EDA.1.2 STATE BOARD OF EDUCATION/CHARTER SCHOOLS Contact: Bonnie Barclay, Director Phone: (602) 542-5968 A.R.S. 15-181 to 15-189 Funding and FTE Amounts: PROGRAM SUMMARY FY 2000 Expected FY 2001 Expected NA NA 100 100 NA NA 25 50 NA NA 10 30 SUBPROGRAM SUMMARY EDA.2.1 PAYMENT AND FINANCIAL COMPLIANCE Contact: Lyle Friesen, Director Phone: (602) 542-5695 A.R.S. Title 15 Subprogram Mission: To administer State aid and monitor financial compliance for publicly funded schools. Subprogram Description: Goal 2 To increase efforts to assist Charter Schools in achieving compliance. Performance Measures • Percent of charter schools audit reports received • Percent of five-year reviews completed Education FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA NA 100 NA NA NA 100 This subprogram provides equalization assistance (Basic State Aid) for basic maintenance and operations funding to both school districts and charter schools and other special formula funding programs. In addition, the subprogram monitors financial compliance through statutory testing of school district budget limits and analyses of required reports and data submitted by both school districts and charter schools. Equalization assistance is designed to provide equitable per-pupil funding among school districts and charter schools for maintenance and operation needs. Equalization assistance is based on the district's or the charter school's student count (Average Daily Membership) and funding levels set in statute. In addition to equalization assistance funding, traditional public school districts Department of Education Page 367 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS also receive a portion of their maintenance and operations funding from a local tax levy on the property within their boundaries. Other formula funding programs under this subprogram are: Additional State Aid (Homeowner's Rebate Program); Assistance to School Districts (education of children whose parents or legal guardians are employed by certain state institutions; Certificate of Educational Convenience; Special Education and Residential Voucher; Permanent and Institutional Vouchers; County Jails and Detention Centers; and Juvenile Corrections and Adult Corrections. In addition, this subprogram monitors the expenditures of school districts for statutory compliance and assists school districts in the resolution of non-compliance issues. funded education entities. The subprogram also collects related data principally to meet reporting requirements for the federal Common Core of Data. Its main purposes are to support the Payments and Financial Compliance subprogram and to provide education related data to other governmental agencies and taxpayers as requested and/or required. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,141,961.0 2,267,656.0 2,361,774.0 73,934.0 68,669.2 71,136.1 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 2,215,895.0 2,336,325.0 2,432,910.0 FTE Positions 0.0 0.0 • Percent of budget limit analyses posted FY 1998 Actual FY 1999 Actual NA NA 90 on ADE web site on or before November 15 u General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 665.5 0.0 0.0 0.0 695.8 0.0 0.0 0.0 696.0 0.0 0.0 0.0 Program Total 665.5 695.8 696.0 FTE Positions 16.0 16.0 16.0 Goal 1 To improve the process of data collection. • Percent of districts/charter schools FY 2001 Expected 80 FY 2001 Estimate Performance Measures 0.0 FY 2000 Expected FY 2000 Estimate u Goal 1 To improve technical assistance to schools for financial compliance. Performance Measures FY 1999 Actual Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: submitting student attendance information electronically • Percent of district/charter schools submitting special education census electronically • Percent of district/charter schools submitting expenditure budgets electronically • Percent of district/charter schools submitting Annual Financial Reports (AFR) electronically FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 70 78 78 85 49 70 70 70 NA NA Baseline +65 NA NA Baseline +65 Goal 2 To improve the payments process. Performance Measures • Percent completion of the Payment and Financial Compliance procedure manual on the new payment system (SAIS) • Percent completion of other Formula Programs procedure manual on the new payment system (SAIS) • Percent reduction of paper distribution of payment reports to districts and charter schools • Percentage of expenditure analyses posted on ADE web site on or before April 15 • Percentage of school districts resolving over-expenditures within 90 days of notification FY 1998 Actual NA FY 1999 Actual NA FY 2000 Expected FY 2001 Expected 90 100 NA NA 90 100 NA NA 20 64 NA NA 100 100 EDA.3 PROGRAM SUMMARY ACADEMIC ACCOUNTABILITY Contact: Dr. Billie J. Orr, Associate Superintendent Phone: (602) 542-3504 A.R.S. Laws 1990, Ch. 233 Program Mission: To promote attainment of high academic achievement for all students. Program Description: NA 80 85 SUBPROGRAM SUMMARY EDA.2.2 ADMINISTRATION, RESEARCH, AND SUPPORT Contact: Lyle Friesen, Director Phone: (602) 542-5695 A.R.S. Title 15 85 The Academic Accountability program focuses on improving student achievement through academic and technical skill attainment. Program initiatives include the promotion of educational reform through full implementation of the Arizona Academic Standards; student assessment; school accountability; professional development for teachers and administrators; and program evaluation and research. Subprogram Mission: To collect and analyze data on publicly funded schools for state aid payments, statutory requirements and accountability to the public. Subprogram Description: This subprogram collects data for purposes of calculating equalization assistance and budget limits as applicable for publicly Page 368 Department of Education Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate Performance Measures FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 11,767.7 0.0 0.0 11,640.1 0.0 0.0 11,371.4 0.0 0.0 Federal Funds 19,429.6 23,921.6 20,172.9 Program Total 31,197.3 35,561.7 31,544.3 FTE Positions 27.1 28.1 28.1 • Number of Arizona Academic Standard training/presentations offered • Number of orientations provided to school districts regarding Federal Programs (Title II, VI, and Goals 2000) • Percent of school district on-site technical reviews conducted that determine progress of Arizona Academic Standards implementation FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 12 29 30 32 NA 15 17 19 NA NA 10 15 SUBPROGRAM SUMMARY EDA.3.2 STUDENT ASSESSMENT AND SCHOOL ACCOUNTABILITY Contact: Kelly Powell, Director Phone: (602) 542-5031 A.R.S. 15-741, 746 This Program Contains the Following Subprograms: 4 Arizona Academic Standards 4 Student Assessment and School Accountability 4 Research and Policy Subprogram Mission: 4 Comprehensive School Reform To implement the fair assessment of all students and report accountability information to the public. 4 Accountability Measures Subprogram Description: EDA.3.1 SUBPROGRAM SUMMARY To provide educators with support that promotes high academic achievement of all students. This program provides for the collection and reporting of statewide student achievement data through administration of both a nationally standardized, norm-referenced achievement test and a test of the Arizona Academic Standards, developed in conjunction with Arizona educators. Information on student academic achievement and other measures of school accountability are collected, analyzed and disseminated to educators, policy makers and the public through the annual publication of the School Report Cards and various other information products. Subprogram Description: Funding and FTE Amounts: ARIZONA ACADEMIC STANDARDS Contact: Paul Young, Director Phone: (602) 542-5031 A.R.S. 15-741, 741.01 Subprogram Mission: The Academic Standards Program provides professional development to Arizona educators in the implementation of the Arizona Academic Standards and educates the public to understand the academic requirements for all students in Arizona public schools. Funds are provided under Titles II and VI of the Improving America’s Schools Act and Goals 2000: Educate America Act to promote innovative instructional practices among teachers and other educators by ensuring their access to sustained, intensive professional development, aligned to the state’s challenging content standards. This program also strengthens reform and school renewal in both public and private settings; provides capital for technology in education initiatives; enables formation of collaborative partnerships, particularly those involving a child’s parents and community; and supports the flexibility that assures program effectiveness and enduring impact. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 234.0 0.0 0.0 17,374.6 225.9 0.0 0.0 21,116.2 225.9 0.0 0.0 17,755.8 Program Total 17,608.6 21,342.1 17,981.7 FTE Positions 10.9 11.9 11.9 Subprogram Goals and Performance Measures: u FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 4,915.7 0.0 0.0 70.4 6,208.3 0.0 0.0 137.9 5,939.6 0.0 0.0 106.3 Program Total 4,986.1 6,346.2 6,045.9 FTE Positions 10.5 10.5 10.5 Subprogram Goals and Performance Measures: u Goal 1 To create a fair and objective assessment system to measure student achievement. Performance Measures • Percent completion of alternative ($ Thousands) Funding and FTE Amounts: ($ Thousands) FY 1999 Actual assessment for students with disabilities • Number of students with disabilities taking an alternative assessment • Number of Arizona Instrument to Measure Standards (AIMS) editions developed for grades 3, 5, and 8 in English • Number of Arizona Instrument to Measure Standards (AIMS) editions developed for grades 3, 5, and 8 in Spanish • Number of Arizona Instrument to Measure Standards (AIMS) editions developed for high school FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 NA NA 100 NA NA NA Baseline NA NA 3 3 NA NA 3 3 NA 2 2 2 Goal 1 To increase the services educators need to implement Arizona Academic Standards. Education Department of Education Page 369 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS EDA.3.3 Subprogram Description: SUBPROGRAM SUMMARY The Comprehensive School Reform Program at the Arizona Department of Education administers a federally funded stimulus program entitled Comprehensive School Reform Demonstration Program, CSRD (a.k.a. Obey-Porter). Schools in need of substantial improvement of student achievement were eligible to apply for competitive three-year grants in FY99. Funds were competitively awarded to 26 schools to initiate schoolwide change that integrated nine specific reform components listed in the legislation. Comprehensive school reform emphasizes changes in all aspects of school operations rather than a fragmented, piecemeal approach to reform, enabling all students, especially low-achieving students, to meet Arizona’s State Standards. RESEARCH AND POLICY Contact: David Garcia, Director Phone: (602) 542-5151 P.L. 100-77 Subprogram Mission: To conduct research designed to assist the educational community and the public. Subprogram Description: Research and Policy (R&P) provides timely, accurate and objective research to inform the public and to support educators and policymakers. Research projects include statutory research requirements, program evaluations and independent research. R&P maintains a relationship with the Arizona State Legislature to communicate education research issues. In addition, R&P works to include the perspective of school districts in our research and provides technical support. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 158.3 0.0 0.0 40.8 205.9 0.0 0.0 154.9 205.9 0.0 0.0 73.4 Program Total 199.1 360.8 279.3 FTE Positions 5.7 5.7 5.7 FY 1998 Actual • Percent of required reports completed on FY 1998 Actual • Number of completed research projects. FY 2000 Expected 60 u FY 1999 Actual NA FY 2001 Expected 75 95 FY 2000 Expected NA FY 2001 Expected 3 4 FY 1998 Actual • Number of presentations/workshops conducted on educational research issues. • Number of sessions conducted with districts/schools on educational research issues. 0.0 0.0 0.0 2,512.6 0.0 0.0 0.0 2,237.4 Program Total 1,943.8 2,512.6 2,237.4 FTE Positions 0.0 0.0 0.0 Goal 1 To improve the level of technical assistance to participating schools. FY 1998 Actual FY 1999 Actual NA EDA.3.5 FY 2000 Expected FY 2001 Expected NA 35 45 60 NA 8 10 15 26 FY 2001 Expected 30 34 ACCOUNTABILITY MEASURES Contact: David Garcia, Director Phone: (602) 542-5151 A.R.S. 15-747 Subprogram Mission: To facilitate distribution of financial incentives for schools based on a measure of student achievement and parent satisfaction. This unit implements A.R.S. 15-747, coordinating the work of the technical advisory committee and overseeing the administration of the standardized norm-referenced achievement test twice each year. In addition, this unit coordinates and analyzes the data received from the required parent quality survey and calculates the composite scores in accordance with the statute. ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 6,459.7 0.0 0.0 0.0 5,000.0 0.0 0.0 0.0 5,000.0 0.0 0.0 0.0 Program Total 6,459.7 5,000.0 5,000.0 FTE Positions 0.0 0.0 0.0 SUBPROGRAM SUMMARY COMPREHENSIVE SCHOOL REFORM Contact: Robert Hanson, Coordinator Phone: (602) 542-2391 P.L. 105-78 Subprogram Mission: To provide support and assistance for schools in the development of comprehensive school reforms in order to improve student achievement. Page 370 FY 2000 Expected SUBPROGRAM SUMMARY Funding and FTE Amounts: EDA.3.4 FY 1999 Actual Subprogram Description: Goal 3 To increase communication with customers. Performance Measures 0.0 0.0 0.0 1,943.8 provided on Comprehensive School Reform Demonstration Program Goal 2 To increase the number of new research projects completed. Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Performance Measures time u FY 2001 Estimate • Number of training opportunities FY 1999 Actual NA FY 2000 Estimate u Goal 1 To improve the quality of required reports. Performance Measures FY 1999 Actual Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: Department of Education Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 To ensure continued quality of survey/assessment data. FY 1998 Actual Performance Measures • Percent margin of error on survey/assessment data • Percent of assessment/survey completed on time EDA.4 FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 1 1 NA 100 100 100 on demonstrated performance of teaching skills, student academic progress and instructional responsibilities; compensation is based on placement level. The program supports and encourages collaboration and teamwork, and provides opportunities for leadership and professional growth. The program allows for additional incentive programs for other personnel at the school or district level and provides for awards based upon group, team, school or district. ($ Thousands) Funding and FTE Amounts: PROGRAM SUMMARY FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 92.9 0.0 0.0 0.0 128.9 0.0 0.0 0.0 130.4 0.0 0.0 0.0 Program Mission: Program Total 92.9 128.9 130.4 To provide professional quality instructors to meet the needs of Arizona students. FTE Positions 1.0 1.0 1.0 PROFESSIONAL DEVELOPMENT Contact: Corinne Velasquez, Executive Director Phone: (602) 542-5057 A.R.S. 15-203, 15-534, 15-918 Subprogram Goals and Performance Measures: Program Description: u The Professional Development Unit verifies the educational credentials of teachers and administrators through evaluation of transcripts and standard assessments; investigates criminal history and complaints of immoral or unprofessional conduct; and encourages continual professional growth through incentive and recognition programs. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate • Percent of Career Ladder effectiveness FY 1999 Actual NA FY 2000 Expected 25 FY 2001 Expected 50 100 study completed u FY 2001 Estimate 1,481.3 865.4 47.0 1,555.6 952.9 232.6 1,558.8 970.1 0.0 Federal Funds 217.3 51.4 30.8 Program Total 2,611.0 2,792.5 2,559.7 FTE Positions 33.0 31.0 31.0 Goal 2 To improve the analysis of data collected on the Career Ladder Program. FY 1998 Actual Performance Measures • Percent of teachers participating in approved Career Ladder programs • Percent of Career Ladder teachers continuing in Career Ladder Program • Percent increase in academic achievement rates of approved Career Ladder programs EDA.4.2 This Program Contains the Following Subprograms: FY 1999 Actual FY 2000 Expected FY 2001 Expected 59 65.9 67 69 NA 96.5 96.5 97 NA Baseline +2 NA SUBPROGRAM SUMMARY CERTIFICATION/INVESTIGATION Contact: Corinne Velasquez, Executive Director Phone: (602) 542-5057 A.R.S. 15-203 4 Career Ladders 4 Certification/investigation 4 Professional Evaluation and Recognition EDA.4.1 FY 1998 Actual Performance Measures ($ Thousands) Funding and FTE Amounts: Goal 1 To improve the effectiveness of the Career Ladder Program. Subprogram Mission: To enforce professional standards and standards of conduct to ensure the certification of qualified school personnel. SUBPROGRAM SUMMARY CAREER LADDERS Contact: Dr. Charles Wiley, Manager Phone: (602) 542-2746 A.R.S. 15-918 Subprogram Description: Subprogram Mission: To provide leadership and assistance to school districts to meet requirements of continued incentive funding for retention of teachers. Subprogram Description: The Certification subprogram consistently and accurately enforces the State Board of Education rules and regulations and state statutes governing the certification of professional educators in the state; issues appropriate certificates and evaluation reports to applicants for certification in a timely manner; investigates and coordinates certification complaints through the Professional Practices Advisory Committee and/or hearing officers through the State Board of Education in a professional and timely manner. The Arizona Career Ladder program is a multi-faceted, performancebased incentive plan for teachers and other school personnel which supports the improvement of student achievement. For teachers, placement and advancement on a hierarchical career ladder is based Education Department of Education Page 371 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: Performance Measures FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 77.6 865.4 47.0 0.0 132.6 952.9 232.6 0.0 132.6 970.1 0.0 0.0 Program Total 990.0 1,318.1 1,102.7 FTE Positions 24.0 24.0 24.0 • Percent of Arizona Teacher Professional EDA.5 Performance Measures • Number of days to process applications for certification services • Number of customers satisfied with certification services u • Percent completion of data analysis on behavioral trends in investigation complaints • Percent of schools receiving information on conclusions regarding behavioral trends 100 100 NA PROGRAM SUMMARY Program Mission: FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 165 160 NA NA Baseline +3 FY 1998 Actual FY 2001 Expected Contact: Brian J. Jones, Associate Superintendent Phone: (602) 542-5528 A.R.S. 15 et. seq. Goal 2 To increase awareness of behavioral trends related to immoral and unprofessional conduct. Performance Measures NA FY 2000 Expected ACADEMIC ASSISTANCE Goal 1 To improve customer service for teacher certification. FY 1998 Actual FY 1999 Actual Assessment (ATPA) scores reported Subprogram Goals and Performance Measures: u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 100 100 NA NA NA 100 To promote the development and implementation of quality education for all learners. Program Description: The Academic Assistance program provides funding, technical assistance and resource coordination to local educational agencies, and public and private organizations in their administration of preschool to adult programs. Program components include: an instructional delivery system that focuses on high academic standards and technical skills/employability; assistance to special populations, including at-risk, limited English proficient, migrant, Native American, homeless, preschool, K-3rd grade, special education, and gifted students; professional development opportunities to teachers and administrative professionals and; support of local efforts focused on parental and community involvement and adult literacy. ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY EDA.4.3 PROFESSIONAL EVALUATION AND RECOGNITION Contact: Dr. Charles Wiley, Director Phone: (602) 542-2746 A.R.S. 15-203 A.18, 20, 21, 23 FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 50,795.7 0.0 1,820.3 55,001.4 0.0 49.5 56,276.1 0.0 49.5 Subprogram Mission: Federal Funds 203,024.7 309,744.3 247,363.8 To assess the professional knowledge and proficiency of certification applicants to ensure the attainment of professional standards. Program Total 255,640.7 364,795.2 303,689.4 FTE Positions 177.4 169.7 169.7 This Program Contains the Following Subprograms: Subprogram Description: The Professional Evaluation and Recognition Subprogram verifies basic skills of reading, grammar and mathematics of teachers and administrators who apply for certification through a written assessment. It also recognizes exceptional performance through programs such as Teacher of the Year and the Christa McAuliffe Fellowship. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,310.8 0.0 0.0 217.3 1,294.1 0.0 0.0 51.4 1,295.8 0.0 0.0 30.8 Program Total 1,528.1 1,345.5 1,326.6 FTE Positions 8.0 6.0 6.0 4 Early Childhood Programs 4 Migrant Children Education 4 Indian Education 4 Homeless Education 4 English Acquisition Services 4 Special Education Program Development 4 Special Education Assistance To Schools 4 Lea Grants and School Improvement (title I) 4 School To Work 4 Gifted Education Subprogram Goals and Performance Measures: 4 Workforce Development u 4 Adult Education Goal 1 To increase the reliability of the Arizona Teacher Professional Assessment (ATPA). Page 372 4 Family Literacy Department of Education Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS EDA.5.1 ages 3 through 21, of seasonal or temporary agricultural workers. In Arizona, the program delivers services primarily through local educational agencies who design programs to meet the unserved needs of children residing in their area. To facilitate broader services, some provisions are delivered through statewide models which, in particular, are designed to meet the credit accrual and informational needs for students. SUBPROGRAM SUMMARY EARLY CHILDHOOD PROGRAMS Contact: Karen Woodhouse, Program Director Phone: (602) 542-8706 A.R.S. 15-715, 15-1251 Subprogram Mission: Subprogram Description: This Early Childhood Programs promote improved student achievement by providing funding and program support for comprehensive early childhood education programs. Funding is available from state-funded block grant, which may be used to provide a licensed and accredited preschool program for economically disadvantaged children, full-day kindergarten, and/or supplemental programs that serve all public school students in kindergarten through third grade. FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 19,019.0 0.0 0.0 0.0 19,489.3 0.0 0.0 0.0 19,494.8 0.0 0.0 0.0 Program Total 19,019.0 19,489.3 19,494.8 FTE Positions 5.7 5.7 5.7 u FY 1998 Actual 0.0 0.0 0.0 6,681.5 Program Total 5,699.9 8,602.0 6,681.5 FTE Positions 0.0 4.0 4.0 Goal 1 To improve identification/recruitment of migrant students. FY 1999 Actual u FY 2000 Expected FY 2001 Expected NA 50 75 NA NA 25 30 FY 1999 Actual NA FY 2000 Expected FY 2001 Expected 95 100 33 SUBPROGRAM SUMMARY FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 14 18 22 13 17 18 19 Goal 2 To improve the support of quality Migrant Educational Programs. FY 1998 Actual • Percent completion of analysis on NA FY 1998 Actual FY 1998 Actual Performance Measures five days EDA.5.2 0.0 0.0 0.0 8,602.0 Migrant Student Identification Process • Number of trainings conducted on Migrant Student Identification and Recruitment Goal 2 To improve customer service. • Percent of applications processed in forty- 0.0 0.0 0.0 5,699.9 • Percent of districts informed/trained on Goal 1 To improve program evaluation of Early Childhood Programs. Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Performance Measures Subprogram Goals and Performance Measures: programs analyzed for quality/effectiveness • Number of site visits conducted FY 2001 Estimate u FY 2000 Estimate • Percent of participating school district FY 2000 Estimate Subprogram Goals and Performance Measures: FY 1999 Actual Performance Measures FY 1999 Actual ($ Thousands) Funding and FTE Amounts: u ($ Thousands) Funding and FTE Amounts: To provide leadership and support to schools, organizations and communities in implementing programs that assist children in preschool through third grade in achieving success in school. migrant student achievement data • Percent completion of analysis on alternative education methods for migrant students EDA.5.3 FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 25 50 75 NA 25 50 75 SUBPROGRAM SUMMARY INDIAN EDUCATION Contact: Kathryn Stevens, Manager Phone: (602) 542-4392 A.R.S. 15-201 Subprogram Mission: To provide leadership and assistance to schools for the development of programs meeting the needs of American Indian students. Subprogram Description: MIGRANT CHILDREN EDUCATION Contact: Ralph Romero, Director Phone: (602) 542-7462 A.R.S. 103-382 Subprogram Mission: To assist schools that provide services in support of high academic success of Migrant students. The Indian Education subprogram uses state and federal funds to maximize teaching and learning levels while validating the culture and linguistic identity of American Indian students and adults and to promote general public understanding of Indian education. Through programs funded by the U.S. Department of Education and Bureau of Indian Affairs, the subprogram's activities include publications, school districts/tribal supplementary education assistance, and a variety of public education and outreach activities. Subprogram Description: The Migrant Education Program is a federally funded, stateoperated program under the Improving America's School Act (IASA) that provides supplemental program services to the children, Education Department of Education Page 373 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 322.6 84.0 0.0 0.0 883.7 84.0 0.0 0.0 473.4 Program Total 322.6 967.7 557.4 FTE Positions 1.7 1.7 1.7 u • Number of homeless advocacy FY 1998 Actual • Percent of Indian Education programs visited for progress on implementation of academic standards • Number of Indian Education parent committee meetings attended EDA.5.4 FY 1999 Actual FY 2000 Expected EDA.5.5 NA FY 2000 Expected 2 FY 2001 Expected 5 5 SUBPROGRAM SUMMARY ENGLISH ACQUISITION SERVICES Contact: Catherine Mayorga, Manager Phone: (602) 542-5510 A.R.S. 15-751;15 -756 FY 2001 Expected Subprogram Mission: NA NA 15 30 To provide assistance to the educational community in planning and developing second language programs to ensure the academic excellence of Limited English Proficient (LEP) students. 16 18 15 15 Subprogram Description: English Acquisition Services Program is a federal and state-funded program authorized under the Improving America's School Act, (IASA) and Civil Rights Act that provides technical assistance to school personnel with a Limited English Proficient student population. Under state laws A.R.S. 15-751 – A.R.S. 15-756, each school that has limited English proficient pupils shall provide programs of bilingual instruction or English as a Second Language instruction, or in selected situations, English language instruction based on an individualized education program. English Acquisition Services has the responsibility to ensure that schools provide Limited English Proficient students the opportunity to meet Arizona’s state standards. Assistance to schools consists of promoting: awareness of responsibilities under federal and state statues; methods for identifying, assessing, and reporting on LEP students; access to current research regarding best practices for the instruction of Limited English Proficient students; and professional development opportunities for teachers and administrators to ensure the academic achievement of English Proficient students. SUBPROGRAM SUMMARY HOMELESS EDUCATION Contact: Jennifer Henderson, Coordinator Phone: (602) 542-2014 P.L. 103-382 Subprogram Mission: To provide assistance to schools to ensure that homeless children have access to a free and appropriate public education. Subprogram Description: The Stewart B. McKinney Homeless Assistance Act, as amended by the Improving America’s Schools Act (1994), requires equal access to education for homeless children and provides funds for state and local activities to provide such access. The Academic Support Division (ASD) develops and implements a state plan for educating homeless children and youth, and provides technical assistance to Local Education Agencies, (LEA’s) and public and private social service agencies on appropriate services for homeless children. The ASD also provides and administers grants to LEA’s to provide direct educational and support services to homeless children and youth. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 373.5 0.0 0.0 0.0 623.6 0.0 0.0 0.0 442.7 Program Total 373.5 623.6 442.7 FTE Positions 0.5 0.5 0.5 ($ Thousands) Funding and FTE Amounts: General Funds ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 80.1 80.1 Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 4,790.2 0.0 0.0 5,659.8 0.0 0.0 4,974.1 Program Total 4,790.2 5,739.9 5,054.2 FTE Positions 3.3 4.0 4.0 Subprogram Goals and Performance Measures: u Goal 1 To increase assistance to the education community regarding Limited English Proficient (LEP) students. Performance Measures Subprogram Goals and Performance Measures: u FY 1999 Actual meeting/workshops attended by Homeless Coordinator Goal 1 To increase awareness of the educational needs of American Indian students. Performance Measures FY 1998 Actual Performance Measures Subprogram Goals and Performance Measures: u Goal 2 To increase collaboration with other entities addressing homeless student issues. • Number of workshops conducted FY 1998 Actual NA FY 1999 Actual 2 FY 2000 Expected 3 FY 2001 Expected 4 Goal 1 To improve the data collection process for homeless education programs. Performance Measures • Percent of schools utilizing the FY 1998 Actual NA FY 1999 Actual NA FY 2000 Expected 25 FY 2001 Expected 50 standardized procedure for identifying homeless students Page 374 Department of Education Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u u Goal 2 To improve accountability of the programs serving Limited English Proficient (LEP) students. Performance Measures • Percent of school districts submitting the Arizona Language and Census Program Report electronically • Percent of Limited English Proficient (LEP) students meeting or exceeding state academic standards FY 1998 Actual NA 18.4 FY 1999 Actual FY 2000 Expected 86 FY 2001 Expected 88 16.4 90 18 22 Performance Measures • Percent of schools meeting the policy and procedures requirements • Percent of schools meeting four out of six compliance areas u SUBPROGRAM SUMMARY EDA.5.6 SPECIAL EDUCATION PROGRAM DEVELOPMENT Contact: Lynn Busenbark, Program Manager Phone: (602) 542-5831 A.R.S. Title 15 FY 1998 Actual • Percent of participants indicating that FY 2000 Expected FY 2001 Expected NA NA 75 80 NA 62 64 67 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 93 95 96 97 4 5 7 9 training opportunities were helpful in improving services to students (sampling) • Number of professional development initiatives for educators of students with disabilities To promote the development and implementation of quality education for students with disabilities. FY 1999 Actual Goal 3 To increase the effectiveness of educational opportunities for professionals and parents of children with disabilities. Performance Measures Subprogram Mission: SUBPROGRAM SUMMARY EDA.5.7 SPECIAL EDUCATION ASSISTANCE TO SCHOOLS Contact: Steve Mishlove, Program Manager Phone: (602) 542-3084 A.R.S. Title 15 Subprogram Description: This section fosters educational excellence for students with disabilities between the ages of three years and twenty-two years by promoting the achievement of individual student goals and state education standards and compliance with State and Federal requirements for special education. The initiatives that support this mission are: Administrative Support, which includes conflict resolution and office management; Program Support, which includes accountability and technical assistance; and Special Projects, which includes assistive technology, Child Find, comprehensive system of personnel development, parent/professional collaboration, school-to-adult-life transition, and secure care education. Subprogram Mission: To promote the development and implementation of quality education for students with disabilities through the allocation, distribution and monitoring of federal and state funds. Subprogram Description: The primary activity that supports this mission is fund management. The section distributes formula-driven grants, focused-issue grants and state-appropriated funds. Grants are monitored through amendments, completion reports, cash management reports, audits and other reporting requirements as identified in specific awards. ($ Thousands) Funding and FTE Amounts: Goal 2 To increase compliance with State and Federal Special Education Statutes and regulations. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 471.8 0.0 0.0 3,061.1 647.2 0.0 28.5 10,669.9 703.9 0.0 28.5 5,070.5 Program Total 3,532.9 11,345.6 5,802.9 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds 13,354.1 16,136.2 17,306.1 Subprogram Goals and Performance Measures: Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,801.0 48,028.7 0.0 0.0 90,578.9 0.0 0.0 61,973.2 u Program Total 63,183.8 106,715.1 79,279.3 FTE Positions 1.0 1.0 1.0 FTE Positions 56.5 55.0 55.0 Goal 1 To advocate and support increased achievement of students with disabilities. Performance Measures • Percent of special education students taking Arizona Instrument to Measure Standards (AIMS) test in high school • Percent of special education students taking Arizona Instrument to Measure Standards (AIMS) test at ages nine (9), eleven and fourteen • Percent of Individualized Educational Program (IEP) goals achieved by students with disabilities Education FY 1998 Actual NA NA FY 1999 Actual 43 FY 2000 Expected FY 2001 Expected 55 75 NA Baseline +10 Subprogram Goals and Performance Measures: u Goal 1 To improve the effectiveness of the entitlement grant process. Performance Measures • Number of days to process the 65.6 57.7 60 62 FY 1998 Actual 44 FY 1999 Actual 48 FY 2000 Expected 46 FY 2001 Expected 44 entitlement applications, (from receipt to online approval) Department of Education Page 375 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Education (VTE) programs that prepare all students with job-related and academic competencies. School To Work is designed to prepare individuals for continuing education and transition to employment in current or emerging occupations. Programs at the secondary level provide technically trained high school graduates for current and emerging occupations in the workplace. The School To Work Division coordinates service for vocational technological research, curriculum development and dissemination, professional development, evaluation, and seamless transition to community colleges. The federal Carl D. Perkins Vocational and Technical Education Act of 1998 provides direct services through funded projects for program improvement and Tech Prep. The vocational technological curriculum design is based on a coherent sequence of instruction and reflects the actual needs of the labor market. Professional development improves instructional techniques and strategies; promotes partnerships with business and industry; and provides state-of-the-art occupational skill, and on-the-job experience for teachers. A unique component of the School To Work program is a focus on student achievement of high academic standards and technical/employability skills. SUBPROGRAM SUMMARY EDA.5.8 LEA GRANTS AND SCHOOL IMPROVEMENT (TITLE I) Contact: Kathryn Stevens, Manager Phone: (602) 542-4392 P.L. 103-382 Subprogram Mission: To provide assistance and funds for supplemental services to educational providers to increase academic achievement for atrisk students. Subprogram Description: The Local Educational Agencies (LEA) Grants and School Improvement subprogram provides assistance and administers funds under the Improving America's School Act (IASA). Title I of the IASA provides financial assistance to local educational agencies to meet the needs of educationally disadvantaged students at the preschool, elementary and secondary school levels to help all students achieve the state's Academic Standards. Title I supports supplemental programs that can consist of instructional services, instructional support services, delivery of services to eligible students in non-school sites, schoolwide reform efforts and increased involvement of parents in their children's education. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 113,490.8 0.0 0.0 0.0 146,417.1 0.0 0.0 0.0 139,615.2 Program Total 113,490.8 146,417.1 139,615.2 FTE Positions 33.3 24.0 24.0 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 11,117.7 0.0 19.3 19,129.7 11,689.0 0.0 21.0 24,112.8 11,723.6 0.0 21.0 20,297.5 Program Total 30,266.7 35,822.8 32,042.1 FTE Positions 51.2 50.2 50.2 Subprogram Goals and Performance Measures: u FY 1998 Actual • Percent of Title I schools meeting state’s definition of adequate yearly progress • Percent of educational providers reporting neglected and delinquent program effectiveness • Percent increase of site visits conducted to validate program effectiveness • Number of days required to provide allocations to providers • Percent of applications processed within sixty days EDA.5.9 FY 1999 Actual FY 2000 Expected FY 1999 Actual NA NA FY 2000 Expected FY 2001 Expected 90 95 Education, (VTE) programs reporting data on performance measures FY 2001 Expected NA 48 50 52 NA 50 80 90 u Goal 2 To improve the rate of students who transition from school to work and/or advanced educational opportunities. FY 1998 Actual Performance Measures NA NA Baseline +25 NA NA Baseline 45 NA NA Baseline +2 • Percent of Vocational Technical FY 1999 Actual NA FY 2000 Expected FY 2001 Expected NA Baseline +3 Education (VTE) programs meeting or exceeding state adjusted levels of performance on eight of nine performance measures EDA.5.10 SUBPROGRAM SUMMARY GIFTED EDUCATION Contact: Lynn Busenbark, Program Manager Phone: (602) 542-4831 A.R.S. 15-203, 15-761, 15-764, 15-770, SUBPROGRAM SUMMARY SCHOOL TO WORK Contact: Mary Lewkowitz, Director Phone: (602) 542-5212 R7-2-301 Subprogram Mission: Subprogram Mission: To provide leadership and support for schools that prepare students for transition from school to careers. To provide services and assistance to the educational community and the public so that gifted students reach higher levels of academic achievement. Subprogram Description: Subprogram Description: School To Work represents the statewide Vocational Technological Page 376 FY 1998 Actual • Percent of Vocational Technical Goal 1 To improve assistance to educational providers. Performance Measures Goal 1 To improve the data reporting process. Performance Measures Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: This program provides assistance to schools providing education to Department of Education Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS gifted students. It ensures compliance with state requirements for the appropriate identification procedures of potentially gifted students, and curriculum and instruction for students who have been identified as gifted. • Number of certified training providers u ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,285.7 0.0 0.0 0.0 1,294.4 0.0 0.0 0.0 1,296.8 0.0 0.0 0.0 Program Total 1,285.7 1,294.4 1,296.8 FTE Positions 2.0 2.0 2.0 FY 1998 Actual • Percent completion of revised Resource Guide on Model Polices for Gifted Programs • Percent completion of revised Approved Test List for Gifted Student Identification EDA.5.11 FY 1999 Actual FY 2000 Expected FY 2001 Expected FY 2000 Expected FY 2001 Expected 125 130 118 (JTPA) students meeting performance outcomes • Number of Trade Adjustments Assistance Act (TAAA) students meeting performance outcomes EDA.5.12 FY 1999 Actual FY 2000 Expected FY 2001 Expected 400 420 441 441 294 360 400 450 SUBPROGRAM SUMMARY ADULT EDUCATION Contact: Karen Liersch, Director Phone: (602) 542-5280 A.R.S. 15-232, 15-234, 15-702 NA NA 50 100 Subprogram Mission: NA NA 75 100 To ensure that adults have access to quality Basic Education that supports their employment and higher educational aspirations. Subprogram Description: SUBPROGRAM SUMMARY WORKFORCE DEVELOPMENT Contact: Connie Stewart, Manager Phone: (602) 542-5142 E.D.A. 2.4 Subprogram Mission: To support training providers, and assist disadvantaged students to prepare for the workforce. Subprogram Description: The Workforce Development subprogram is responsible for the administration of comprehensive education and training programs that address the needs of economically disadvantaged youth and adults who face barriers to employment. These programs include occupational training, workplace skills, related academic and support services, and provide employment preparation opportunities that support career goals. These education, employment and training programs also promote partnerships among service providers to increase linkages and provide a comprehensive and meaningful approach to workforce preparation by facilitating coordination of education and training services between the education and the employment and training systems. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 2,663.2 0.0 0.0 0.0 14,376.7 0.0 0.0 0.0 1,201.3 Program Total 2,663.2 14,376.7 1,201.3 FTE Positions 8.1 7.6 7.6 Subprogram Goals and Performance Measures: u 100 FY 1998 Actual • Number of Job Training Partnership Act Goal 1 To improve services to schools for gifted programs. Performance Measures FY 1999 Actual Goal 2 To increase opportunities for disadvantaged youth or adults. Performance Measures Subprogram Goals and Performance Measures: u FY 1998 Actual Performance Measures Adult education instruction includes the following four components: Adult Basic Education (ABE), English for Speakers of Other Languages (ESOL), the General Education Development (GED) preparation, and Citizenship (CIT). Adult basic skills programs are available to learners 16 years of age and older who have not completed high school, and are not enrolled in a secondary program. The instructional program is focused on reading, writing and arithmetic skills. The ESOL program assists learners in the transition from their native language to acquisition of English language skills. GED Preparation program is available to learners 16 years of age and older who have not completed high school and are not enrolled in a secondary program. It provides instruction in higher-order thinking skills in the five content areas of the GED test. Citizenship classes assist the adult with content areas for the citizenship test. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 4,580.6 0.0 0.0 3,817.5 4,581.2 0.0 0.0 5,703.3 4,586.8 0.0 0.0 4,732.1 Program Total 8,398.1 10,284.5 9,318.9 FTE Positions 14.1 14.0 14.0 Subprogram Goals and Performance Measures: u Goal 1 To improve access to General Education Development (GED) testing services. Performance Measures • Percent increase of tests taken in identified areas of need • Number of GED special need accommodations approved FY 1998 Actual NA 58 FY 1999 Actual FY 2000 Expected NA Baseline 60 61 FY 2001 Expected +2 62 Goal 1 To improve assistance to training providers. Education Department of Education Page 377 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Program Description: Goal 2 To increase the effectiveness of Adult Basic Educational Programs. FY 1998 Actual Performance Measures • Percent completion of Student Performance Measure System • Percent of programs meeting or exceeding quality indicators FY 1999 Actual FY 2000 Expected FY 2001 Expected 10 40 70 100 55 60 65 70 SUBPROGRAM SUMMARY EDA.5.13 FAMILY LITERACY Contact: Karen Liersch, Director Phone: (602) 542-5280 A.R.S. 15-191 FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds To break the intergenerational cycle of illiteracy in families with young children. Subprogram Description: The Family Literacy program brings parents and their preschool children to school together. The program includes specific educational objectives with an intergenerational approach. Family Literacy seeks to assist the parent in learning parenting skills to support the intellectual, social and physical growth of the child. Children participate in preschool education activities while adults learn skills in workplace preparation and various academic areas, including Adult Basic Education (ABE), English as a Second Other Language (ESOL), General Education Development (GED) Prep and Citizenship (CIT). FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 966.8 0.0 0.0 1,647.5 1,000.0 0.0 0.0 2,116.5 1,000.0 0.0 0.0 1,902.3 Program Total 2,614.3 3,116.5 2,902.3 FTE Positions 0.0 0.0 0.0 • Percent of parents achieving educational/employment gains • Percent of children demonstrating readiness to enter preschool as measured by the Pre-K Success assessment EDA.6 FY 1999 Actual Federal Funds 169,368.4 180,968.1 130,328.0 178,528.2 190,437.8 139,661.1 FTE Positions 39.6 39.4 39.4 4 Chemical Abuse Prevention 4 School Safety FY 2000 Expected Subprogram Mission: To assist schools and organizations to improve the nutritional health and well-being of students. Subprogram Description: FY 2001 Expected 26 28 30 32 80 80 80 80 PROGRAM SUMMARY STUDENT HEALTH AND SAFETY Contact: Lynne Dulin, Director Phone: (602) 542-8709 7C.F.R. Part 210, 215, 220, 225, 226, 227 SUBPROGRAM SUMMARY CHILD NUTRITION Contact: Barbara Harmonson, Manager Phone: (602) 542-8710 A.R.S. 15-1151 to 15-1158 Goal 1 To improve the effectiveness of Family Literacy programs. FY 1998 Actual 7,957.1 0.0 1,376.0 4 Child Nutrition Subprogram Goals and Performance Measures: Performance Measures 7,953.7 0.0 1,516.0 FY 2001 Estimate Program Total EDA.6.1 FY 2000 Estimate 7,658.3 0.0 1,501.5 FY 2000 Estimate This Program Contains the Following Subprograms: ($ Thousands) FY 1999 Actual u ($ Thousands) Funding and FTE Amounts: Subprogram Mission: Funding and FTE Amounts: The Student Services Division consists of two major programs; Child Nutrition, and Comprehensive Health. The Child Nutrition Programs provide federal funds to over 1,393 public, private, Bureau of Indian Affairs schools and eligible child care organizations. The funds are used to ensure children are adequately fed and support the U.S. Dietary Guidelines. The Comprehensive Health Programs provide both federal and state funds for 309 school districts and Charter Schools to implement effective comprehensive school health and safety programs. The Child Nutrition Programs provide cash assistance and donated foods to serve nutritionally adequate meals to children in schools, preschools, day care centers and homes. Over two-thirds of the children served are low income, based on free and reduced-income eligibility status. The free and reduced status is based on the federal poverty guidelines and is an indicator of a child's at-risk status. Training, technical assistance and compliance reviews are conducted to ensure nutrition integrity and fiscal accountability as prescribed by the United States Department of Agriculture. The seven Child Nutrition Programs include: National School Lunch, School Breakfast, Special Milk, Summer Food Service, Child and Adult Care Food Programs, and Food Distribution. Meals served in these programs are planned to meet the U.S. Dietary Guidelines for Americans. These Guidelines provide advice about food choices that promote health and prevent disease, encouraging an increased intake of fruits, vegetables and grains, while limiting fat, salt and sugar. Program Mission: To support schools and organizations in promoting the health and safety of students. Page 378 Department of Education Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 88.1 0.0 131.8 163,037.6 94.9 0.0 125.0 174,073.8 94.9 0.0 125.0 124,770.0 Program Total 163,257.5 174,293.7 124,989.9 31.5 30.8 30.8 FTE Positions consolidated four-year state plan to the United States Department of Education which includes these programs. Public input was solicited from a variety of sources, including the Governor's Office of Drug Policy. School districts write one consolidated four-year plan for all programs included in the IASA. The IASA plan indicates how all programs provide for student's academic achievement, and a safe and drug free school environment. Subprogram Goals and Performance Measures: u Goal 1 To increase the number of schools complying with the Nutrition Standards for Healthy School Meals. FY 1998 Actual Performance Measures • Percent of sponsors planning menus which meet the Nutrition Standards • Number of follow-up reviews conducted on Nutrition Standards u FY 2000 Expected FY 2001 Expected FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 855.3 0.0 1,130.7 6,330.8 858.8 0.0 1,391.0 6,894.3 862.2 0.0 1,251.0 5,558.0 Program Total 8,316.8 9,144.1 7,671.2 8.1 8.6 8.6 26 31 33 36 FTE Positions NA 50 50 50 Subprogram Goals and Performance Measures: u FY 1998 Actual • Percent of sponsors passing the Coordinated Review Effort Performance Standards • Number of training opportunities provided on School Nutrition Programs (SNP) FY 1999 Actual 41 77 10 15 FY 2000 Expected FY 2001 Expected 78 79 18 18 Goal 3 To increase the Summer Food Programs in unserved areas. FY 1998 Actual Performance Measures • Number of outreach contacts made • Number of new sponsors from an FY 1999 Actual FY 2000 Expected 20 25 30 35 NA NA 1 2 FY 1998 Actual • Percent of sponsors planning menus which meet the regulatory requirements • Percent of sponsors complying with Administrative Review Requirements EDA.6.2 FY 1999 Actual FY 2000 Expected FY 1998 Actual • Percent of Safe and Drug Free Schools and Communities Programs visited • Percent of State Chemical Abuse Prevention Programs visited • Percent of Tobacco Use Prevention Programs visited • Number of trainings conducted on HIV/AIDS FY 2001 Expected 91 89 92 93 74 74 75 80 FY 1999 Actual FY 2000 Expected FY 2001 Expected 10 20 30 40 10 20 30 40 10 20 30 40 25 32 30 30 Goal 2 To improve the reliability of the data collection system for prevention programs. FY 2001 Expected Goal 4 To increase assistance to sponsors of the Child and Adult Care Food Programs. Performance Measures Goal 1 To increase assistance to schools participating in prevention programs. Performance Measures u unserved area u FY 1999 Actual Goal 2 To increase assistance to sponsors of School Nutrition Programs. Performance Measures u FY 1999 Actual ($ Thousands) Funding and FTE Amounts: FY 1998 Actual Performance Measures • Percent completion of the revised prevention data collection system • Percent of program participants trained on new prevention program data collection system EDA.6.3 FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 100 100 NA NA NA 80 SUBPROGRAM SUMMARY SCHOOL SAFETY Contact: Lynne Dulin, Director Phone: (602) 542-8709 A.R.S. 15-203, Sec. 25 Subprogram Mission: SUBPROGRAM SUMMARY To support schools in providing a safe environment for all students and staff. CHEMICAL ABUSE PREVENTION Contact: Lynne Dulin, Director Phone: (602) 542-8709 A.R.S. 15-345, 15-712 Subprogram Description: Administration of state funds to those school districts with plans approved by the School Safety Program Oversight Committee. Subprogram Mission: To support schools in implementing programs that promote healthy behavior of students. Subprogram Description: The Chemical Abuse Prevention Program funds support the Tobacco, Alcohol and Other Drug (TAOD) prevention programs. The federal program, Safe and Drug Free Schools and Communities (SDFSC), is a part of Improving America's Schools Act of 1994 (IASA). The Arizona Department of Education (ADE) has written a Education Department of Education Page 379 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 6,714.9 0.0 239.0 0.0 7,000.0 0.0 0.0 0.0 7,000.0 0.0 0.0 0.0 Program Total 6,953.9 7,000.0 7,000.0 FTE Positions 0.0 0.0 0.0 Subprogram Description: The Public Information Office and Constituent Services Office are responsible for generating and disseminating information to the general public, parents, the media, government, the private sector and the education community regarding the Arizona Department of Education, the Superintendent of Public Instruction, and Arizona's schools and education services. The subprogram also functions as a channel of information to the Arizona Department of Education, providing the agency with insight into the educational concerns of the statewide community. Subprogram Goals and Performance Measures: u Performance Measures FY 1998 Actual • Percent of Safe School Program site visits completed • Number of School Safety trainings conducted EDA.7 FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 16 30 40 NA 6 10 12 PROGRAM SUMMARY SUPPORT SERVICES FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 461.6 0.0 1,256.4 0.0 485.3 0.0 1,141.7 57.4 485.3 0.0 1,164.8 57.4 Program Total 1,718.0 1,684.4 1,707.5 FTE Positions 24.0 23.5 23.5 Subprogram Goals and Performance Measures: u Contact: Laura Penny, Chief of Policy and Communications Phone: (520) 628-6794 A.R.S. Title 15 Goal 1 To increase media coverage of the services and programs of the Arizona Department of Education and the Superintendent. Program Mission: Performance Measures To provide operational support and information to the Arizona Department of Education and to the public. • Number of news stories resulting from press releases/conferences • Editorials supporting Superintendent’s programs/initiatives Program Description: Internal and external support services include public information, communication, management information systems, technology support and funds which are passed through to external entities. u FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 4,186.8 0.0 1,530.9 4,191.0 0.0 1,187.8 4,192.8 0.0 1,187.3 Federal Funds 4,117.8 13,636.8 776.6 Program Total 9,835.5 19,015.6 6,156.7 FTE Positions 45.1 45.6 45.6 This Program Contains the Following Subprograms: FY 1999 Actual FY 2000 Expected FY 2001 Expected 106 140 153 162 155 73 75 77 • Constituent letters responded to within FY 1998 Actual 80 FY 1999 Actual FY 2000 Expected 90 FY 2001 Expected 92 94 one (1) week u Goal 3 To improve Print Shop customer service. Performance Measures • Percent completion of online printing request form • Percent of overall customer satisfaction with printing services FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 50 100 NA NA Baseline +2 SUBPROGRAM SUMMARY EDA.7.2 MANAGEMENT INFORMATION SERVICES Contact: Vito Amato, Director Phone: (602) 542-7886 P.L. 100-77 4 Public Information/communication 4 Management Information Services 4 Other Education Support Subprogram Mission: SUBPROGRAM SUMMARY EDA.7.1 PUBLIC INFORMATION/COMMUNICATION Contact: Patricia Likens, Director Phone: (602) 542-5072 P.L. 100-77 Subprogram Mission: To provide information about public education to the public. Page 380 FY 1998 Actual Goal 2 To respond promptly and accurately to requests for information about the ADE and Arizona education. Performance Measures ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: Goal 1 To improve safety on school campuses. To implement and maintain an information technology infrastructure to provide accurate, timely data to the Arizona Department of Education and the public. Subprogram Description: Management Information Systems (MIS) maintains an information technology resource for the efficiency and effectiveness of Arizona Department of Education's (ADE) business operations. MIS maintains internal and external networks for the exchange of Department of Education Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u information, and provides technical assistance to assure that all ADE customers are proficient and self-sufficient. Schools and districts are guided and supported in their use of technology to improve both administration and instruction. Through information technology, systems are created and the most effective methods are employed to gather, store, and share data. Up-to-the-minute, accurate information is provided for decision making and reporting needs; in detail for the Department of Education, and in summary for educators, the Legislature, federal reporting and the public • Percent of payments processed within ten working days after receiving appropriated funds • Percent of payments distributed to Byrd Scholarship recipients within ten days EDA.8 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 3,121.7 0.0 140.7 3,559.7 3,100.9 0.0 23.6 12,899.9 3,100.9 0.0 0.0 93.7 Program Total 6,822.1 16,024.4 3,194.6 FTE Positions 21.1 22.1 22.1 FY 1998 Actual Performance Measures ($ Thousands) Funding and FTE Amounts: Goal 1 To improve the process of distributing funds. FY 1999 Actual FY 2000 Expected FY 2001 Expected 85 90 100 100 NA NA 75 90 PROGRAM SUMMARY ADMINISTRATION Contact: Lisa Graham Keegan, Superintendent Phone: (602) 542-3234 A.R.S. Title 15 Program Mission: To ensure the efficient and effective operation of the Department of Education in order to provide quality service. Subprogram Goals and Performance Measures: Program Description: u This Program oversees the training, technical assistance, compliance review and monitoring, evaluation, dissemination of information, administration and allocation of funds, and recognition of excellence. It provides our customers, both internal and external, with administrative service in the following areas: Accounting, Human Resources, Budget and Strategic Planning, Procurement, Facilities Management, Grants Management, Audit Resolution, Print Shop, Contract, and Cost Allocations for the Department. Finally, the Program serves as the primary source of current, reliable and accurate information on the status and needs of the public school system. Goal 1 To improve the support of information technology and services. FY 1998 Actual Performance Measures • Average customer service problem/resolution time (in minutes) • Number of training opportunities provided EDA.7.3 FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 40 35 30 72 74 76 78 SUBPROGRAM SUMMARY OTHER EDUCATION SUPPORT Contact: Vicki Salazar, Director Phone: (602) 542-3234 P.L. 100-77 FY 1999 Actual Subprogram Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds To distribute funding for educational outreach services. Subprogram Description: The Other Education Support Program provides external support and assistance for educational outreach services which include the following programs: Flinn Foundation, Academic Contests, Arizona Geography Alliance, Arizona School Services through Educational Technology (ASSET), Arizona Humanities Council, Arizona Academic Decathlon, U.S. Senate Youth Leadership Program, Arizona Poetry Contest, the Education Commission of the States, Education Programs for Schools, Learn and Serve America, Robert C. Byrd Scholarship Program, and the School Performance Incentive Program. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 603.5 0.0 133.8 558.1 604.8 0.0 22.5 679.5 606.6 0.0 22.5 625.5 Program Total 1,295.4 1,306.8 1,254.6 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: Education 3,249.5 0.0 1,001.3 FY 2000 Estimate 2,898.9 0.0 1,584.5 FY 2001 Estimate 3,022.5 0.0 1,398.4 Federal Funds 0.0 0.0 0.0 Program Total 4,250.8 4,483.4 4,420.9 FTE Positions 74.1 72.4 72.4 This Program Contains the Following Subprograms: 4 Superintendent's Office 4 Administrative Services 4 Charter Schools ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ($ Thousands) Funding and FTE Amounts: EDA.8.1 SUBPROGRAM SUMMARY SUPERINTENDENT'S OFFICE Contact: Lisa Graham Keegan, Superintendent Phone: (602) 542-3234 P.L. 100-77 Subprogram Mission: To provide leadership, promote academic excellence, and ensure accountability in public education. Subprogram Description: Department of Education Page 381 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS The Arizona Department of Education operates under the direction of the Superintendent of Public Instruction to provide direct services to 228 + locally governed school districts, and 240 Charter Schools operating at 380+ sites, and to execute the policies of the State Board of Education, and the State Board of Vocational and Technological Education. The Department provides training, school improvement assistance, evaluation, dissemination of information and administration, and allocation of funds. The Department also serves as the primary source of current, reliable and accurate information on the status and needs of the public school system. Procurement, and Human Resources services to the department, schools, and other governmental entities. Subprogram Description: Administrative Services is responsible for Financial, Procurement, and Human Resource services. Financial Service includes; Office of Strategic Planning and Budgeting, Accounting, Grants Management, and Audit Resolution. Procurement services includes, Contracts, Purchasing, Facilities, Receiving, and Central Distribution. Human Resources includes; Personnel and Payroll. These administrative functions are centralized to provide the consistent application of State, Federal and Agency rules, regulations, policies, and procedures. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 884.7 0.0 0.0 0.0 791.8 0.0 0.0 0.0 791.8 0.0 0.0 0.0 Program Total 884.7 791.8 791.8 FTE Positions 16.0 12.3 12.3 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,255.4 0.0 1,001.3 0.0 2,003.5 0.0 1,584.5 0.0 2,125.3 0.0 1,398.4 0.0 Program Total 3,256.7 3,588.0 3,523.7 Subprogram Goals and Performance Measures: FTE Positions 56.1 58.1 58.1 u Subprogram Goals and Performance Measures: Goal 1 To increase stakeholder awareness of the Department’s initiatives. FY 1998 Actual Performance Measures FY 1999 Actual u FY 2000 Expected FY 2001 Expected • Number of public presentations 106 125 135 145 • Number of policy/legislative related NA NA 11 13 conducted by the Superintendent’s office initiative correspondence sent to School Board members • Number of meetings with School Board members u NA NA 10 12 Goal 2 To increase the financial accountability of public schools. FY 1998 Actual Performance Measures • Percent of schools not meeting statutory requirement of reporting budget/annual financial report data • Percent of school-level revenue published • Percent of school-level annual expenditures published • Percent of school-level budgets published • Percent of schools not meeting statutory FY 1999 Actual NA FY 2000 Expected NA FY 2001 Expected procurement handbooks distributed • Percent of customers satisfied with Contracts Management services u NA NA Baseline NA NA Baseline Performance Measures NA NA NA Baseline • Percent of customers satisfied with NA NA Baseline FY 2000 Expected NA improvement plan implemented 50 100 NA NA Baseline +2 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA Baseline -1 NA NA Baseline +2 25 FY 2001 Expected 75 FY 1998 Actual NA FY 1999 Actual FY 2000 Expected FY 2001 Expected NA Baseline +2 • Percent completion of mailroom automation conversion • Percent of customers satisfied with Central Distribution Services FY 1998 Actual NA NA FY 1999 Actual 5 FY 2000 Expected FY 2001 Expected 30 65 NA Baseline +2 Goal 5 To improve the quality of personnel services provided. SUBPROGRAM SUMMARY ADMINISTRATIVE SERVICES Contact: Jennifer Mabry, Chief of Policy and Operations Phone: (602) 542-5962 P.L. 100-77 Subprogram Mission: To provide effective, consistent, and accurate Financial, Page 382 NA Goal 4 To improve Central Distribution customer service. Performance Measures u EDA.8.2 NA Strategic Planning and Budgeting Services u NA FY 2001 Expected Goal 3 To improve efficiency of Strategic/Financial Planning activities. NA FY 1999 Actual FY 2000 Expected Accounting Services NA NA FY 1999 Actual Goal 2 To improve processing payments to customers. • Percent of warrants cancelled • Percent of customers satisfied with u FY 1998 Actual • Percent of work environment • Number of Contracts Management FY 1998 Actual NA Baseline Goal 3 To continuously improve the work environment. Performance Measures Performance Measures Performance Measures requirement of reporting budget/annual financial report data u Goal 1 To improve Contracts Management customer service. Performance Measures • Percent of new employee orientation package automated • Percent of supervisors satisfied with hiring services provided by Human Resources • Average number of days for establishment of positions Department of Education FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 5 8 25 50 95 100 100 100 5 5 3 3 Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Average number of days for 3 2 2 2 reclassification of positions u Performance Measures • Percent of purchase requisitions processed within two workdays • Percent of satisfied Purchasing Office customers • Number of training opportunities provided to customers on the automated procurement system u FY 1999 Actual NA FY 2000 Expected 95 NA FY 2001 Expected 97 98 NA Baseline +2 NA 6 4 4 FY 1998 Actual • Percent of customers satisfied with FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 109.4 0.0 0.0 0.0 103.6 0.0 0.0 0.0 105.4 0.0 0.0 0.0 Program Total 109.4 103.6 105.4 FTE Positions 2.0 2.0 2.0 u FY 1999 Actual NA FY 2000 Expected FY 2001 Expected NA Baseline +2 Facilities Services FY 1998 Actual • Percent of Arizona Department of Education users trained on the Grants Management Tracking System • Number of Grants Management Tracking System trainings conducted for subrecipient users Goal 1 To improve availability of information on Charter Schools. FY 1998 Actual Performance Measures • Percent of constituent requests responded to within twenty-four hours • Percent of historical information incorporated into the new Enterprise database system Goal 8 To improve Grants Management customer communication. Performance Measures u FY 2000 Estimate Subprogram Goals and Performance Measures: Goal 7 To improve Facilities Services customer service. Performance Measures u FY 1999 Actual Goal 6 To improve Purchasing Office customer service. FY 1998 Actual ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Expected NA NA Baseline NA NA FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 60 65 NA NA 25 50 FY 2001 Expected +25 10 u u u u u u 15 Goal 9 To improve the effectiveness of the audit process. FY 1998 Actual Performance Measures • Percent of sub-recipients responding to audit survey • Number of training/workshops conducted on the audit resolution process EDA.8.3 FY 1999 Actual FY 2000 Expected FY 2001 Expected 79 80 85 88 NA 2 5 8 SUBPROGRAM SUMMARY CHARTER SCHOOLS Contact: Lyle Skillen, Director Phone: (602) 542-8264 A.R.S. Title 15, Article 8 Subprogram Mission: To provide information and assistance to Charter Schools, their sponsors, and the public to ensure equitable educational choice. Subprogram Description: The Charter School Liaison will act as the Department's primary contact for information for both internal as well as external customers on Charter school issues. The Liaison Office will keep an updated database of all currently chartered schools and provide answers to questions by the public. The Liaison Office will respond to requests for speakers at functions as requested by customers. The Office will coordinate the efforts of the Department of Education in providing assistance to schools chartered by any of the sponsoring entities. Education Department of Education Page 383 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY BOARD OF MEDICAL STUDENT LOANS Goal 2 To provide physicians to medically-underserved areas in Arizona. MSA Diane Brennan, Chairperson Contact: Maggie Gumble, Senior Program Coordinator (520) 626-7145 A.R.S. 15-1721 to 1726 FY 1998 Actual Performance Measures •Physicians in service •Cumulative percent of physicians providing service under the old and/or new law •Cumulative percent of physicians providing service who have contracts under the new law. Agency/Program Mission: To recruit physicians to serve in medically underserved areas in Arizona by providing substantial funding in educational loans to students at colleges of medicine in Arizona. u FY 1999 Actual General Funds FY 2000 Estimate 12 10 12 12 59 59 59 61 100 100 100 100 FY 1998 Actual Performance Measures •Student participants achieving MD degree •Students funded per year •Physicians continuing service after service FY 1999 Actual FY 2000 Expected FY 2001 Expected 6 5 3 6 16 16 16 16 17 18 19 20 requirement is met u u u u u u FY 2001 Estimate 239.0 276.4 322.1 77.4 0.0 0.0 54.0 0.0 0.0 20.3 0.0 0.0 316.4 330.4 342.4 Capital Funds 0.0 0.0 0.0 Agency Total 316.4 330.4 342.4 FTE Positions 0.0 0.0 0.0 Operating Funds Subtotal FY 2001 Expected ($ Thousands) Funding and FTE Summary: Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Expected Goal 3 To increase the number of physicians providing service to medically-underserved areas in Arizona. Agency/Program Description: The Board of Medical Student Loans consists of eight members who make decisions necessary for the operation of the program. Needy medical students are given preference for funding and Arizona residency is required. Each year of eligible service as a physician results in one academic year of loans forgiven, with a minimum two-year service commitment. The University of Arizona College of Medicine provides staff at no charge to arrange Board meetings, prepare reports to the Board, publicize and coordinate the student application and interview process, track participants, collect repayments, coordinate service placement with the Arizona Department of Health Services and the Board, and prepare the annual report and state budget requests. All appropriated funds go directly to the students. FY 1999 Actual Agency/Program Goals and Performance Measures: u Goal 1 To successfully recruit and retain students to participate in the program by providing substantial funding of educational costs to medical students. Performance Measures •Loan provided to each student (in thousands of dollars) •Maximum loan amount (percent) allowed by law provided to each student (by State Appropriation) •Loan as a percent of average annual cost of medical education Page 384 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 19.1 19.8 20.6 21.4 99 99 100 100 82 82 83 83 Board of Medical Student Loans Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS their quest for postsecondary (i.e., post-high school) training and education opportunities. AGENCY SUMMARY COMMISSION FOR POSTSECONDARY EDUCATION Key Performance Measures PEA Verna L. Allen, Executive Director Contact: Verna L. Allen, Executive Director (602) 229-2591 Agency Mission: To support and assist Arizona's citizens and educational institutions in education awareness and in preparing students for postsecondary access to and achievement through effective policy analysis, communication, and financial aid program administration. Agency Description: The Commission, established under state statutes, is comprised of 16 members representing the public universities and community colleges, independent and proprietary degree-granting institutions, independent and proprietary non-degree granting institutions, K-12, as well as the general public. The Commission facilitates studies relating to financial aid issues; provides a forum for proprietary, private and public postsecondary institutions to discuss issues of mutual concern; encourages state policies that reflect the effects of changing enrollments on postsecondary sectors; reviews the postsecondary education needs of unserved and underserved populations; provides information to citizens about Arizona postsecondary education opportunities; administers certain Federal and State financial aid programs; oversees the state's Guaranteed Student Loan Program, and publishes the Arizona College and Career Guide. The mission is supported through four divisions or sub-programs: Financial Aid Administration, Policy Analysis, Communications, and General Administration. •Percent of students enrolling in postsecondary institutions through early awareness •Percent of minority students enrolling in postsecondary institutions •Percent increase in agency's financial aid awardees •Percent increases in agency partnerships between education entities PEA.1 FY 1999 Actual FOR Ø COMMISSION POSTSECONDARY FY 2000 Estimate 3,563.8 4,632.9 FY 2001 Estimate 4,670.7 Capital Funds 0.0 0.0 0.0 Agency Total 3,563.8 4,632.9 4,670.7 ($ Thousands) Funding and FTE Summary: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 1,731.0 1,832.8 0.0 0.0 1,734.9 2,898.0 0.0 0.0 1,736.3 2,934.4 0.0 0.0 3,563.8 4,632.9 4,670.7 Capital Funds 0.0 0.0 0.0 Agency Total 3,563.8 4,632.9 4,670.7 FTE Positions 6.0 6.0 6.0 Operating Funds Subtotal Agency Goals and Key Performance Measures: u Goal 1 To be a statewide education agency recognized as a meaningful shareholder with Arizona citizens, focusing on unserved and underserved populations, in Education FY 2000 FY 2001 NA NA Baseline 5 NA NA Baseline 5 NA NA Baseline 5 NA NA Baseline 10 PROGRAM SUMMARY Contact: Verna L. Allen, Executive Director Phone: (602) 229-2591 A.R.S. 15-1851 et. seq. This Program Contains the Following Subprograms: 4 Financial Aid 4 Policy Analysis 4 Communications 4 General Administration SUBPROGRAM SUMMARY FINANCIAL AID Contact: Verna L. Allen, Executive Director Phone: (602) 229-2591 A.R.S. 15-1851 et. seq. Subprogram Mission: EDUCATION General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1999 COMMISSION FOR POSTSECONDARY EDUCATION PEA.1.1 ($ Thousands) Agency Summary: FY 1998 To support and assist the citizenry of Arizona in obtaining postsecondary training and education opportunities by providing financial aid through the effective administration and supervision of financial aid programs assigned to the Commission. Subprogram Description: The Commission administers six financial aid programs: The Leveraging Educational Assistance Partnership (LEAP) assists states in providing grants to eligible students who attend postsecondary school and who have substantial financial need. Participating states must match Federal funds from direct state appropriations. By direction of the Arizona Legislature, each participating institution, public or private, in order to be eligible to receive state matching funds under the LEAP Program, shall provide an amount of institutional matching funds which shall be equal to the amount of funds provided by the State for the LEAP Program for that particular institution. The LEAP Program was formerly the SSIG Program. The Paul Douglas Teacher Scholarship Program (PDTS) was an annual Federally funded program initiated in 1965; funding for this program ceased in 1995. The Arizona Teacher Incentive Program Commission for Postsecondary Education Page 385 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS (ATIP), as designated under A.R.S. § 15-1640, was a State funded program; funding for this Program ceased July 1, 1994. Currently, the Commission activities for these two programs are limited to loan collections (i.e., repayment) from recipients who have not fulfilled their "letter of agreement" responsibilities. u The Commission reviews the financial and service performance of Arizona's student loan guarantee agency, Arizona Educational Loan Program (AELP), on a regular basis. • Scholarship funding (in thousands) u PEA.1.2 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,579.6 1,632.5 0.0 0.0 1,630.4 2,278.1 0.0 0.0 1,623.1 2,286.7 0.0 0.0 Program Total 3,212.1 3,908.5 3,909.8 FTE Positions 2.2 2.2 2.3 Subprogram Goals and Performance Measures: Goal 1 To assist financially needy Arizona students in accessing and pursuing in the postsecondary educational system through LEAP. FY 2000 Expected FY 2001 Expected 5,028 4,189 4,100 4,100 629 652 640 640 Goal 2 To administer the Arizona Private Postsecondary Education Student Financial Assistance Program by marketing and distributing all grants in a timely manner. Performance Measures • Student awards based on $750 per award • Percent of survey returns from award recipients to update status • Percent of repayment from students who did not receive their bachelor degrees • Percent automation of PFAP interface with institutions Page 386 FY 1998 Actual FY 2000 Expected FY 2001 Expected 358 657 526 NA Baseline 65 75 NA NA Baseline 90 NA NA Baseline 100 379 FY 1999 Actual FY 1999 Actual NA NA FY 2000 Expected FY 2001 Expected 6,600 8,000 SUBPROGRAM SUMMARY Subprogram Description: FY 2001 Estimate u 450.0 To support and assist Arizona's citizenry and education institutions in preparation for, access to, and achievement in postsecondary options, focusing on the unserved and underserved populations, through effective policy analyses that identify and improve preparation, access, and achievement. FY 2000 Estimate • Student awardees • Average award amount (in dollars) NA Baseline FY 2001 Expected Subprogram Mission: ($ Thousands) FY 1999 Actual FY 2000 Expected POLICY ANALYSIS Contact: Verna L. Allen, Executive Director Phone: (602) 229-2591 A.R.S. 15-1851 et. seq. FY 1999 Actual FY 1998 Actual NA FY 1998 Actual • Number of Account holders The Commission oversees the Arizona Family College Savings Program (AFCSP), a unique state college savings plan which was approved by the Legislature and signed into law by the Governor in April 1997. Currently, two private financial institutions have been awarded state contracts to partner in the Program and the Program was launched on June 29, 1999. Performance Measures FY 1999 Actual Goal 4 To administer and proactively market for the Arizona Family College Savings Program. Performance Measures The Arizona Student Program Investing Resources in Education (ASPIRE) Program is a state postsecondary scholarship program for low-income elementary-age students, which is curently unfunded. u FY 1998 Actual Performance Measures The Arizona Private Postsecondary Education Student Financial Assistance Program (PFAP) is a state-funded program that provides a financial incentive to community college graduates to attend a private postsecondary baccalaureate degree-granting institution rather than an Arizona public university in order to relieve the pressure of overcrowding at the state universities without denying access to education for Arizona residents. Funding and FTE Amounts: Goal 3 To continue meeting with the Arizona Student Association's Arizona Student Program Investing Resources in Education (ASPIRE) Committee, legislators, and other interested parties to plan strategies to develop adequate funding for the program. Five programs/activities fall under the Commission's Policy Analysis sub-program area. The Arizona Minority Education Policy Analysis Center (AMEPAC) commissions policy papers and studies focusing on the educational opportunities of the unserved and underserved populations in Arizona. In addition, activities include workshops, policy forums, and publications designed to encourage additional partnerships in the kindergarten-baccalaureate degree education pipeline. The Commission periodically sponsors, cosponsors, and facilitates Roundtable Discussions regarding a variety of postsecondary issues, e.g., early awareness of post-high school education and training opportunities. The Commission's Public Policy Forums provide postsecondary representatives and other interested associations and individuals with an opportunity for informal dialogue with state and national education policy makers. Through an executive order from the Governor, the Commission is mandated to sponsor and facilitate the Western Governors' University (WGU) Task Force meetings. In addition, there are two Committees which fall under this sub-program area. The Success Today for Arizona's Youth (STAY) Committee studies and then recommends ways to enhance graduation rates of K-12 students. The Post-High School Career Training Committee studies and recommends ways to enhance meaningful career planning in early grades. Commission for Postsecondary Education Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: Subprogram Mission: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 11.5 24.3 0.0 0.0 17.7 61.1 0.0 0.0 16.3 74.5 0.0 0.0 Program Total 35.8 78.8 90.8 FTE Positions 0.3 0.3 0.5 To support and assist Arizona's education institutions and citizenry in preparation for, access to, and achievement in postsecondary institutions through the effective dissemination of education awareness information regarding postsecondary training and educational opportunities within the state; and the importance of post-high school training and education economically, socially, and morally. Subprogram Description: Six programs/activities fall under the Commission's Communications sub-program area. Subprogram Goals and Performance Measures: u Goal 1 To facilitate communication and influence public policy decisions among education institutions in the state on issues of minority student educational access and achievement through the activities of the Arizona Minority Education Policy Analysis Center. FY 1998 Actual Performance Measures • Conferences or regional forums held • Policy and/or study papers issued • Conferences and policy paper follow-up FY 1999 Actual FY 2000 Expected FY 2001 Expected 2 2 2 3 1 1 1 1 1 0 2 3 workshops held u Goal 2 To discuss issues regarding the Reauthorization Higher Education Act and postsecondary enrollment concerns/issues, and early awareness post-high school educational and training opportunities, "state-of-theart" educational reforms and issues through Roundtable Discussions and Public Policy Forums. FY 1998 Actual Performance Measures • Results to legislature in a timely manner • Follow-up workshops on possible FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 1 1 NA NA 1 2 solutions u Goal 3 To facilitate Western Governor's University (WGU) Task Force meetings to discuss implementation and issues for reports to the Governor. FY 1998 Actual Performance Measures • Results reported to the Governor in a FY 1999 Actual NA NA FY 2000 Expected FY 1998 Actual • Results reported to the ADE and Governor in a timely manner (STAY Committee) • Results reported to APSA, the ADE and Governor in a timely manner (Post-High School Career Training Committee) PEA.1.3 FY 1999 Actual 1 FY 2000 Expected 1 FY 2001 Expected NA NA 1 1 NA NA 1 1 SUBPROGRAM SUMMARY Twelve Plus Partnership (early awareness of postsecondary training and educational opportunities) activities include: the Think College education awareness campaign with third and seventh grade publications; the annual College Goal Sunday event which provides free information and assistance to Arizona high school seniors and their families applying for college financial aid; the Arizona Best Practices Conference which disseminates exemplary and successful statewide, as well as national, education practices and partnerships through "showcasing" what is working in school districts and postsecondary institutions; and the Connections to Career and College Centers, managed by parents, that provides information regarding post-high school training and educational opportunities, as well as preparing for college and an economic fulfilling career. ($ Thousands) Funding and FTE Amounts: Goal 4 To facilitate discussions by the STAY Committee, with recommendations to enhance the graduation rates of K-12 students and discussions by the PostHigh School Career Training Committee to enhance career planning in the early grades. Performance Measures The ACPE Internet Web Page contains selected data, financial aid information, documents, early awareness of educational opportunities, program/activity and conference/forum announcements which are readily accessible to institutions and the general public in a cost effective manner. FY 1999 Actual FY 2001 Expected timely manner u The Commission edits, publishes, and disseminates the annually updated Arizona College and Career Guide (ACCG) which lists private and public postsecondary institutions in the State and their course offerings with length of courses, costs, and available financial aid. The publication is distributed statewide. General Funds FY 2000 Estimate FY 2001 Estimate 47.7 24.2 31.4 Other Appropriated Funds Other Non Appropriated Funds Federal Funds 102.6 0.0 0.0 436.4 0.0 0.0 464.8 0.0 0.0 Program Total 150.3 460.6 496.2 FTE Positions 1.2 1.2 1.3 Subprogram Goals and Performance Measures: u Goal 1 To edit, publish and disseminate the Arizona College and Career Guide (ACCG) to appropriate K-12 and postsecondary education institutions, libraries, organizations, and individuals. Performance Measures • ACCG's distributed FY 1998 Actual 7,700 FY 1999 Actual 8,000 FY 2000 Expected FY 2001 Expected 46,000 46,000 COMMUNICATIONS Contact: Verna L. Allen, Executive Director Phone: (602) 229-2591 A.R.S. 15-1851 et. seq. Education Commission for Postsecondary Education Page 387 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u FY 1998 Actual Performance Measures • Web site hits u FY 1998 Actual FY 2000 Expected FY 2001 Expected 8,800 8,800 FY 1999 Actual 2,500 2,500 FY 2000 Expected FY 2001 Expected 3,500 4,500 Goal 4 To sponsor and facilitate the Arizona Best Education Practices annual conference in order to become a primary disseminator of statewide, as well as national, exemplary educational practices and partnerships. FY 1998 Actual Performance Measures • Best education practices adopted in state FY 1999 Actual NA FY 2000 Expected FY 1998 Actual • Elementary school centers (K-8) • Middle school centers (7-8) NA Baseline NA FY 2000 Expected FY 1998 Actual • Booklets distributed • Arizona citizens reached through media 65.5 108.4 0.0 0.0 Program Total 165.6 185.0 173.9 FTE Positions 2.3 2.3 1.9 Subprogram Goals and Performance Measures: u Goal 1 To provide accurate and timely accounting services. Performance Measures FY 1998 Actual • Number of days to deposit Baseline NA Baseline 6 FY 2000 Expected FY 2001 Expected 30,000 50,000 NA Baseline 1 million 2 million area staff and executive director (# of days after month end) • Summary of reports for Commissioners per year • Summary report in annual report to the Governor u GENERAL ADMINISTRATION Contact: Verna L. Allen, Executive Director Phone: (602) 229-2591 A.R.S. 15-1851 et. seq. Subprogram Mission: To administer all Commission programs mandated by statute and executive order. 5 days FY 2000 Expected FY 2001 Expected 3 days 2 days FY 1998 Actual FY 1999 Actual FY 2001 Expected NA Baseline 20 10 NA Baseline 2 4 NA Baseline 1 1 Performance Measures FY 1998 Actual • To develop and implement "user- Baseline Baseline friendly" procedures for the systematic exchange of data in all program areas via Access databases • To increase professional development and computer training opportunities for staff (number of programs) u FY 2000 Expected Goal 3 To continue improvement of all programs and associated activities through a systematic process for replacing old and/or current technology with new and/or more functional capabilities. FY 1999 Actual NA 3 FY 2000 Expected FY 2001 Expected 2 4 9 5 Goal 4 To increase agency overall efficiency. Performance Measures SUBPROGRAM SUMMARY FY 1999 Actual Goal 2 To provide IMPAS internal reports to program area staff on all Commission programs for comparison of budget to actual. • Monthly reports provided to program FY 2001 Expected campaign PEA.1.4 62.6 122.4 0.0 0.0 Performance Measures 10 NA Baseline 92.2 73.4 0.0 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 25 6 FY 1999 Actual FY 2001 Estimate u Goal 6 To develop and disseminate a Think College booklet to every 3rd, 7th, and 9th grader in Arizona, which focuses on raising expectations, through a public relations campaign, creating an attitude among students, parents, teachers, and counselors that a posthigh school/postsecondary educational experience is desirable and attainable for most children. Performance Measures FY 2000 Estimate FY 2001 Expected NA Baseline FY 1999 Actual FY 1999 Actual receipts/revenues Goal 5 To develop and establish Connections to College and Career Centers, in elementary (E.S) and middle (M.S.) schools, with high disadvantaged student populations. Performance Measures u 6,829 ($ Thousands) Funding and FTE Amounts: Goal 3 To continue to assist in the coordination of an annual College Goal Sunday statewide event in at least 18 22 community sites throughout the state. • Families and Students served u FY 1999 Actual 5,329 Performance Measures u institutions via information technology. Goal 2 To develop and maintain an education information Internet web page, with statewide and national Postsecondary options linked, for use by Arizona citizens. • Days to respond to external requests for assistance and information • Days to respond to publication requests • To design "user-friendly" database FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA Baseline 7 5 Baseline Baseline 7 5 2 4 NA 1 programs to optimize opportunities that will improve future performance and costefficiency in the interactions with citizens and postsecondary institutions Subprogram Description: To develop and implement timely and accurate accounting services to clients and suppliers. To provide a managerial accounting internal report called IMPAS (Internal Management Program Accounting System) for all Commission programs and to improve each program. To partner with stakeholders and policy makers to optimize the delivery of services to the public and postsecondary Page 388 Commission for Postsecondary Education Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 5 To develop and implement a process of long-term planning by incorporating information technology into the annual strategic plan. FY 1998 Actual Performance Measures • Receive input from private and public K- NA 16 institutions and students regarding improvement of implementation of programs via surveys (Number of programs) • Receive input from staff and GITA regarding improvement of programs and productivity through information technology (Meetings per year) u FY 1999 Actual FY 2000 Expected FY 2001 Expected 2 3 4 NA Baseline 2 3 Goal 6 To ensure timely renewal of all agency agreements. Performance Measures FY 1998 Actual • Percent of institutional and student Baseline FY 1999 Actual 80 FY 2000 Expected 90 FY 2001 Expected 95 program agreements renewed on time u Education u u u u u Commission for Postsecondary Education Page 389 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY PRESCOTT HISTORICAL SOCIETY PHA Richard S. Sims, Director Contact: Richard S. Sims, Director (520) 445-3122 A.R.S. 41- 831 Goal 3 To increase the private, non-state funds through entrepreneurial activities, via the nonprofit organization, such as grant writing, annual giving, membership dues, retail sales, special fees, and new programs. Performance Measures •Increased private resources (dollars) •Number of museum programs resulting Agency/Program Mission: FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 455,000 485,000 510,000 550,000 10 12 12 14 from additional revenues To research, preserve and interpret the prehistory, history and natural history of Arizona, with an emphasis on the central mountain region. u Goal 4 To undergo phased facility expansion, bringing needed square footage for public and non-public uses. Agency/Program Description: The Prescott Historical Society operates the Sharlot Hall Museum, which was founded in 1928 and is located on the grounds of the first territorial capitol building. The 3.5 acre landscaped campus includes seven restored historic structures, featuring the territorial Governor's Mansion (1864) and the Victorian-era Bashford House (1878). A modern Museum Center (1978) hosts changing exhibits, a large Archives Library and collections totaling over 100,000 artifacts and documents. Public programs include the Cowboy Poets Gathering, the Folk Arts Fair, historical reenactments in an outdoor amphitheater, heritage gardens, and education outreach opportunities for children and adults. •Capital campaign dollars raised to build new square footage Increase in number of dues-paying members • •Work with architect to master plan an additional 40,000 square feet (performance data in square feet) u u u u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 200,000 500,000 350,000 2.5 mil 832 898 950 1,200 10,000 10,000 15,000 5,000 u u ($ Thousands) Funding and FTE Summary: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds 702.7 0.0 727.4 0.0 753.8 0.0 Other Non Appropriated Funds Federal Funds 612.6 0.0 638.3 0.0 678.3 0.0 1,315.3 1,365.7 1,432.1 Capital Funds 0.0 0.0 0.0 Agency Total 1,315.3 1,365.7 1,432.1 FTE Positions 24.3 25.3 25.3 Operating Funds Subtotal Performance Measures Agency/Program Goals and Performance Measures: u Goal 1 To increase the service of the Sharlot Hall Museum to the community, the state, and the Southwest. Performance Measures •People served •People informed of museum offerings through advertising and promotion •Percent of museum clients pleased with service u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 70,000 95,000 115,000 NA 70,000 90,000 100,000 NA 90 99 99 Goal 2 To create innovative educational partnerships in the Prescott area. Performance Measures •Partnerships with other institutions •Percent of FTE dedicated to maintaining FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 6 8 10 10 .25 .25 .35 .35 5,000 7,500 10,000 15,000 partnerships •Revenues gained (dollars) through new partnerships Page 390 Prescott Historical Society Education 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Cumulative number of critical deficiency AGENCY/PROGRAM SUMMARY SCHOOL FACILITIES BOARD SFA Dr. Philip Geiger, Director Contact: Dr. Philip Geiger, Director (602) 542-6501 Laws 1998, 5th Spec. Session, Ch. 1 u Agency/Program Mission: To meet the basic capital needs of the children in Arizona’s school districts by providing capital assistance to school districts according to their need for capital. Agency/Program Description: The School Facilities Board consists of nine voting members appointed by the Governor; in addition, the Superintendent of Public Instruction serves as a non-voting member. The Board is charged with administration of three capital funds: the building renewal fund, the deficiencies correction fund, and the new school facilities fund. The Board is charged with developing minimum adequacy guidelines that provide the minimum quality and quantity of school buildings and facilities and equipment necessary and appropriate to enable pupils to achieve academic standards. Once the guidelines are adopted the Board is responsible for inspecting all of the existing schools and developing and maintaining a school facilities database. Based on that database, the Board provides funding for the maintenance of existing facilities and the construction of new facilities. The results of the statewide inspection will be used to fund capital projects necessary to bring existing facilities up to meet guidelines by June 30, 2003. The Board was created by Laws 1998, Fifth Special Session, Chapter 1 and began operations in FY 1999. NOTE: Of the $310,893,300 FY 1999 General Fund expenditure, $195,980,400 was transferred to the Capital Equity Fund for FY 2000 expenditure. Therefore, the School Facilities Board only spent $114,912,900 on agency activities in FY 1999. FY 1999 Actual FY 2000 Estimate 310,893.3 0.0 318,712.6 195,980.4 338,735.2 0.0 0.0 0.0 0.0 0.0 0.0 0.0 310,893.3 514,693.0 338,735.2 Capital Funds 0.0 0.0 0.0 Agency Total 310,893.3 514,693.0 338,735.2 FTE Positions 9.0 15.0 15.0 Other Non Appropriated Funds Federal Funds Operating Funds Subtotal NA NA NA NA NA NA NA NA NA NA NA NA NA NA FY 1998 Actual •Number of school district schools •Percent of school district schools inspected FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 1,612 1,642 NA NA 0 10 Goal 3 To review requests for new school facilities funding within six months of submittal. FY 1998 Actual Performance Measures •Number of new school facilities funding requests submitted •Average number of months to review new school facilities funding requests u NA Goal 2 To inspect all school district schools in the state at least once every five years to ensure compliance with minimum adequacy standards. Performance Measures u NA FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA NA NA NA NA NA NA Goal 4 To assist school districts with completing new construction projects by the original projection date. FY 1998 Actual Performance Measures •Number of new construction projects scheduled for completion •Percent of new construction projects completed u u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA NA 40 NA NA NA NA u ($ Thousands) Funding and FTE Summary: General Funds Other Appropriated Funds correction projects approved by the Board •Cumulative number of noncritical deficiency correction projects approved by the Board •Percent of cumulative critical deficiency correction projects completed •Percent of cumulative noncritical deficiency correction projects completed FY 2001 Estimate Agency/Program Goals and Performance Measures: u Goal 1 To bring all school districts up to the minimum adequacy standards. Performance Measures •Number of school districts •Percent of school districts meeting FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 228 228 NA NA NA NA minimum adequacy standards Education School Facilities Board Page 391 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To assist the Board and the universities in setting policy and establishing planning criteria for the Arizona University System and in overseeing and evaluating fiscal and programmatic areas. AGENCY SUMMARY BOARD OF REGENTS Program Description: BRA Dr. Linda J. Blessing, Executive Director Contact: Gale Tebeau, Assistant Executive Director (602) 229-2522 Agency Mission: To ensure access for qualified residents of Arizona to undergraduate and graduate instruction; promote the discovery, application, and dissemination of new knowledge; extend the benefits of university activities to Arizona citizens outside the university; and maximize the return on the State's investment in education. Agency Description: The Arizona Board of Regents (ABOR) is the governing body of Arizona's state universities. Consistent with its constitutional authorities, the Board makes planning and policy decisions with regard to the state universities. The Board hires the university presidents and the executive director for the Board to whom they assign the responsibility of management. The Board accounts to the legislative and executive branches of government for the resources appropriated to the universities and the Board. The Board acts as the legal entity responsible for the universities. ($ Thousands) Agency Summary: FY 1999 Actual Ø GOVERNANCE Ø FINANCIAL ASSISTANCE Ø PASS-THROUGH PROGRAM - AHEC FY 2000 Estimate FY 2001 Estimate The governance function of the Board serves the universities and the public in the following major programmatic areas: strategic planning activities, financial policy and oversight, including the review and analysis of tuition and university budgets; capital development analysis; administration of several financial assistance programs; coordination of compensation and benefits packages for the university system and oversight of university and Equal Employment Opportunity and affirmative action efforts; coordination and recommendations on academic requirements and standards; conduct of internal audits of the universities; review of public outreach strategies for the Board; and participation in public meetings. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds 0.0 0.0 2,658.1 2,699.4 FTE Positions 34.0 35.0 35.0 Program Goals and Performance Measures: u Goal 1 To assist the Board in making well-informed policy decisions. 5,825.1 6,094.9 0.0 0.0 0.0 Performance Measures Capital Funds 0.0 0.0 0.0 Agency Total 7,968.3 8,483.2 8,794.3 •Number of board meetings •Number of items to the Board •Number of reports that lead directly to General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 6,835.7 0.0 452.8 679.8 7,110.0 0.0 555.9 817.3 FY 2001 Estimate 7,421.1 0.0 555.9 817.3 7,968.3 8,483.2 8,794.3 Capital Funds 0.0 0.0 0.0 Agency Total 7,968.3 8,483.2 8,794.3 FTE Positions 34.0 35.0 35.0 Operating Funds Subtotal BRA.1 PROGRAM SUMMARY GOVERNANCE Contact: Linda J. Blessing, Executive Director Phone: (602) 229-2505 A.R.S. 15-1621 2,143.5 0.0 555.9 0.0 5,449.7 FY 2000 Estimate 2,102.2 0.0 555.9 2,518.6 2,699.4 FY 1999 Actual 2,065.8 0.0 452.8 FY 2001 Estimate Federal Funds 2,658.1 ($ Thousands) FY 2000 Estimate Program Total 2,518.6 Funding and FTE Summary: ($ Thousands) Funding and FTE Amounts: Board decisions •Percent of reports produced that lead to Board decisions u Goal 2 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 9 8 8 8 252 216 185 200 16 21 20 20 41 60 50 50 To communicate with universities and their constituents and stakeholders on Board policies and initiatives. Performance Measures •Number of issue papers and fact sheets produced/updated •Number of media/individual/group briefings conducted •Number of stakeholder briefings conducted FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 57 57 57 57 534 550 550 550 43 45 45 45 •Number of responses to stake holder 928 930 950 950 •Audits scheduled •Audits performed •Audit findings reported to Board •Survey and information requests •Responses to surveys and information 32 34 32 32 30 28 32 32 15 25 30 30 100 100 100 100 100 900 900 900 100 100 100 100 inquiries requests •Ratio of responses to requests (%) Program Mission: Page 392 Board of Regents Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS BRA.2 BRA.3 PROGRAM SUMMARY FINANCIAL ASSISTANCE PROGRAM SUMMARY PASS-THROUGH PROGRAM - AHEC Contact: Gale Tebeau, Asst. Exec. Director Phone: (602) 229-2522 A.R.S. 15-1642, 15-1742, 15-1746 Contact: Gale Tebeau, Assistant Exec. Director Phone: (602) 229-2522 A.R.S. 15-1643 Program Mission: Program Mission: To provide financial assistance to students and to strengthen the teaching skills of teachers in elementary and secondary mathematics and science education. To design programs that address maldistribution of health care providers in the state; and to improve the development, recruitment, minority representation, distribution and retention of health professional personnel in Arizona's rural and medically underserved communities. Program Description: The Arizona Board of Regents directly administers two financial assistance programs: (1) Western Interstate Commission on Higher Education (WICHE)--for students who choose careers in Osteopathy, Dentistry, Veterinary Medicine, Occupational Therapy, Optometry, and Physicians Assistants; and (2) Eisenhower Grants-for support of exemplary projects for teachers in elementary and secondary math and science education. Two student assistance programs are appropriated to the ABOR but are administered by the universities: 1) Arizona Financial Aid Trust-- immediate aid to students who are underrepresented in the population of the university or students who demonstrate a clear need for financial aid and creates an endowment for future aid; and (2) Arizona Teacher Incentive Program--loans to students in teaching training programs in deaf and blind education at the University of Arizona. The Arizona Health Education Centers (AHEC) are administered through the Rural Health Office at the University of Arizona and are no longer supported by state funds appropriated to ABOR for passthrough to the Rural Health Office. FY 1999 Actual FY 2000 Estimate ($ Thousands) Funding and FTE Amounts: FY 1999 Actual ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Program Description: FY 2001 Estimate 4,769.9 0.0 0.0 5,007.8 0.0 0.0 5,277.6 0.0 0.0 Federal Funds 679.8 817.3 817.3 Program Total 5,449.7 5,825.1 6,094.9 FTE Positions 0.0 0.0 0.0 FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 u u u u u u Program Goals and Performance Measures: u Goal 1 To continue extending access to a public university education by providing and administering various financial assistance programs. Performance Measures •Number of WICHE awards •Number of WICHE applications meeting eligibility requirements •Number of WICHE applications processed •Percent of recipients returning to practice in Arizona •Number of Eisenhower applications processed •Percent of applications processed that result in Eisenhower awards •Number of Eisenhower awards-depending on federal funding Education FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 163 175 177 177 178 200 187 180 190 214 202 190 72 74 72 72 28 35 30 30 57 46 50 50 16 16 15 15 Board of Regents Page 393 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures ARIZONA STATE UNIVERSITY - MAIN CAMPUS Dr. Lattie Coor, President Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis (480) 965-6671 ASA Agency Mission: To provide outstanding programs in instruction, research and creative activity, economic development, and service appropriate for the nation, the State of Arizona, and the state's major metropolitan area. Agency Description: Arizona State University Main Campus (ASUMC) is a rapidly evolving public Research I university offering programs from the baccalaureate through the doctorate for over 44,000 full time and part time students. The ASUMC is committed to fashioning a modern university that applies the strongest features of the traditional major research university to the rapidly evolving needs of the metropolitan Phoenix area and Arizona. Funding Note: Because all appropriated funds are combined prior to distribution to the various programs by the University, General Funds and Other Appropriated Funds are combined under the Other Appropriated Funds category. Ø ACADEMIC AFFAIRS Ø RESEARCH Ø STUDENT AFFAIRS Ø ADMINISTRATIVE SERVICES Ø INSTITUTIONAL LEADERSHIP AND ADVANCEMENT FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 381,839.3 408,196.8 422,297.4 11,251.9 12,337.8 12,967.8 86,574.6 92,458.2 96,937.1 59,673.3 61,663.6 64,452.3 49,749.9 53,191.4 56,131.8 9,978.4 2,540.7 2,741.7 Agency Total 599,067.4 630,388.5 655,528.1 ($ Thousands) Funding and FTE Summary: FY 1999 Actual FY 2000 Estimate General Funds Other Appropriated Funds 0.0 342,997.3 0.0 362,182.8 0.0 372,902.0 Other Non Appropriated Funds Federal Funds 170,223.0 75,868.7 185,147.6 80,517.4 196,265.2 83,619.2 FY 2001 Estimate 589,089.0 627,847.8 652,786.4 Capital Funds 9,978.4 2,540.7 2,741.7 Agency Total 599,067.4 630,388.5 655,528.1 FTE Positions 8,487.2 8,600.9 8,690.3 Agency Goals and Key Performance Measures: u u •Professional masters degrees granted •Other masters degrees granted •Doctoral degrees granted u FY 2000 FY 2001 4.9 4.9 4.8 4.7 88 NA 90 90 94 NA 90 90 88 88 90 90 2,091 2,091 2,815 2,815 FY 1998 FY 1999 FY 2000 FY 2001 1,575 1,639 1,650 1,700 567 598 600 600 287 273 270 270 Goal 3 To more effectively manage the ASUMC enrollment profile. Key Performance Measures scholars enrolled •Percent of entering students in top 25% of their high school graduating class •Minority enrollments as a percentage of total •Students enrolled as first time freshmen •Degree/certificate (credit) programs offered evenings/weekends FY 1998 FY 1999 FY 2000 FY 2001 682 715 1,025 1,100 51 57 55 55 18.8 19.4 19.0 19.0 5,191 4,943 5,400 5,600 19 23 26 27 Goal 4 To enhance research and creative activity. Key Performance Measures •External dollars received for research and creative activity (in millions) •Percent of faculty and academic professionals receiving extramural support for research and creative activity u FY 1999 Goal 2 To improve graduate education. Key Performance Measures u Capital Funds Operating Funds Subtotal freshmen students to complete a baccalaureate degree program •Percent of graduating seniors who rate their academic major experience at ASU as satisfactory or very satisfactory •Percent of alumni who, five years after graduation, rate their overall undergraduate experience at ASU as satisfactory or very satisfactory •Percent of undergraduate degree recipients participating in research related or capstone (case study) experience •Students participating in the Freshman Year Experience •National Merit, Flinn, and Regents ($ Thousands) Agency Summary: •Average number of years taken by FY 1998 FY 1998 FY 1999 FY 2000 FY 2001 79 100 115 132 26 27 28 29 Goal 5 To advance the University and community through partnerships, knowledge transfer, and cultural resources. Key Performance Measures •Extended campus sites (credit/noncredit) •External partnerships and collaborations with business, industry, and community groups facilitated by Extended Education •Persons viewing KAET-TV on a weekly basis (in thousands) FY 1998 FY 1999 FY 2000 FY 2001 156 155 157 159 50 61 63 65 2,185 2,392 2,463 2,536 Goal 1 To improve undergraduate education. Page 394 Arizona State University - Main Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Persons attending university 670.8 549.3 479.8 479.8 u •Average salary of all ranked faculty as a percentile of salaries at peer institutions •Average salaries of classified staff as a percentage of relevant salaries in the Maricopa County public/private sectors u FY 1999 Actual Goal 6 To establish and maintain salary structures that are competitive in the relevant markets for all personnel. Key Performance Measures FY 1998 FY 1999 26 FY 2000 28 86 89 FY 2001 30 89 50 FY 2001 Estimate 0.0 282,508.6 51,188.9 0.0 300,571.1 56,534.2 0.0 309,461.3 59,776.4 Federal Funds 48,141.8 51,091.5 53,059.7 Program Total 381,839.3 408,196.8 422,297.4 FTE Positions 6,013.8 6,110.2 6,175.0 General Funds Other Appropriated Funds Other Non Appropriated Funds This Program Contains the Following Subprograms: 4 College of Architecture and Environmental Design FY 1998 FY 1999 FY 2000 4 College of Business FY 2001 •Employees trained in process 36 50 50 50 •Individual (non-duplicate) 41 25 25 25 improvement applications for continuous improvement awards (e.g., Governor's Spirit of Excellence Award) ASA.1 FY 2000 Estimate 100 Goal 7 To more fully integrate strategic and operational decision making processes. Key Performance Measures ($ Thousands) Funding and FTE Amounts: sponsored cultural events (in thousands) 4 College of Education 4 College of Engineering and Applied Sciences 4 College of Extended Education 4 College of Fine Arts 4 Graduate College 4 Honors College PROGRAM SUMMARY 4 College of Law ACADEMIC AFFAIRS Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 4 College of Liberal Arts and Sciences 4 College of Nursing 4 College of Public Programs 4 School of Social Work Program Mission: To offer high quality academic degree, general studies, and honors programs that prepare graduates for personal growth, fulfilling careers, and lifelong contributions to the quality of intellectual life in the community, state, region, and nation. 4 Other Instructional Support 4 University Libraries and Museums 4 Academic Computing Program Description: 4 Admin. Information Technology/ Telecommunications Academic Affairs is comprised of activities carried out during the academic year, summer sessions, and other periods outside the regular term and associated with degree credit and non-credit academic courses. This program also includes faculty departmental research and public service activities that are not separately budgeted and academic administration where Academic Affairs plays an important role, such as at the dean and department chair levels. In addition to the colleges, Academic Affairs includes Other Instructional Support, University Libraries and Museums, Academic Computing, Administrative Information Technology/Telecommunications, and Academic Affairs Administrative Support. 4 Academic Affairs Administrative Support ASA.1.1 SUBPROGRAM SUMMARY COLLEGE OF ARCHITECTURE AND ENVIRONMENTAL DESIGN Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: To offer a quality professional design and planning education, one that empowers graduates and the communities that they serve to make wise, informed decisions about the design and planning of their surroundings. Subprogram Description: The College of Architecture and Environmental Design prepares students for professional careers in the disciplines of architecture, interior design, graphic design, industrial design, landscape architecture, housing and urban development, and planning. The Education Arizona State University - Main Campus Page 395 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS College offers advanced degrees that equip students to advance their disciplines through the new ideas and understandings developed by research. The College serves the community through the Joint Urban Design Program and the Herberger Center for Design Excellence. The College promotes a general understanding of the environment by offering courses to non-majors and the community. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 7,217.9 433.1 226.6 0.0 6,819.2 468.0 240.5 0.0 7,021.7 496.7 249.8 Program Total 7,877.6 7,527.7 7,768.2 FTE Positions 135.1 131.0 132.2 FY 1998 Actual • Percent of undergraduate degree recipients participating in research related or capstone (case study) experience • Percent of graduating seniors who rate their academic major experience at ASU as satisfactory or very satisfactory u possibly affect the city and surrounding environments • Studio projects that will enable students to experience the urban laboratory ASA.1.2 FY 1999 Actual FY 2000 Expected FY 2001 Expected 98 97 97 92 NA 92 92 0.0 28,958.4 6,521.7 301.4 0.0 30,251.6 7,046.5 319.9 0.0 31,149.6 7,478.0 332.2 Program Total 35,781.5 37,618.0 38,959.8 FTE Positions 491.3 493.2 498.0 Goal 1 To improve the quality of undergraduate education by providing enriched educational opportunities to undergraduate students. FY 1998 Actual recipients participating in research related or capstone (case study) experience • Percent of graduating seniors who rate their academic major experience at ASU as satisfactory or very satisfactory u FY 1999 Actual FY 2000 Expected students • Percent of minority graduate students FY 2001 Expected 17 21 30 35 35 36 36 36 SUBPROGRAM SUMMARY Subprogram Mission: To expand the knowledge of business and to educate men and women for managerial leadership in a world characterized by demands for continuous improvements in quality; growing sophistication of information technology; globalized markets; racial, cultural, and gender diversity in the work force; and a demand for managers with practical, realistic skills. Subprogram Description: The College of Business is one of the largest colleges of business in the United States. Its enrollment includes approximately 1,000 doctoral and masters students and over 2,600 undergraduate majors. One of 12 colleges on the main campus of Arizona State University, the College of Business is a substantial and integral part of the higher education system in Arizona. FY 2000 Expected FY 2001 Expected 93 92 94 94 94 NA 94 94 FY 1998 Actual Performance Measures u FY 1999 Actual Goal 2 To recruit, retain, and graduate a highly qualified and diverse student body. • Percent of minority undergraduate COLLEGE OF BUSINESS Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Page 396 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds • Percent of undergraduate degree 97 FY 1998 Actual • Programs and symposia on subjects that FY 2001 Estimate Performance Measures Goal 2 To become recognized leaders and partners in design and planning education that benefits society and the natural environment through stimulating relationships with local, national, and international communities. Performance Measures FY 2000 Estimate u Goal 1 To improve the quality of undergraduate education by providing enriched educational opportunities to undergraduate students. Performance Measures FY 1999 Actual Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Expected FY 2001 Expected 19 19 21 22 13 13 14 15 Goal 3 To increase the number and extent of its partnerships with the business community. FY 1998 Actual Performance Measures • Membership in the Dean's Council of 100 FY 1999 Actual 270 288 FY 2000 Expected FY 2001 Expected 320 350 and the Economic Club ASA.1.3 SUBPROGRAM SUMMARY COLLEGE OF EDUCATION Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: To prepare teachers, administrators, helping professionals, researchers, and policy makers in a culture of excellence and equity. To meet the educational needs of children, youth, and adults at high levels of mastery for their individual achievement and carrying out the adult roles of citizens, parents, workers, neighbors, and leaders in a democratic society. Subprogram Description: The College of Education offers undergraduate and graduate courses that prepare individuals to assume a variety of roles in educational and other applied settings. Faculty and students pursue research, independently and cooperatively, to keep classroom pedagogical techniques current. The College of Education assists practitioners through a variety of educational services, including sponsored conferences, seminars, workshops, and projects. Arizona State University - Main Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 14,323.0 2,642.0 1,401.9 0.0 14,205.1 2,854.6 1,487.8 0.0 14,626.8 3,029.4 1,545.1 Program Total 18,366.9 18,547.5 19,201.3 FTE Positions 306.8 308.6 311.6 high quality educational opportunities that will serve their professional interests into the 21st century. To enhance the economic well being of the state and nation; and to meet the rapidly expanding need for research and educational support for the high-technology industry of Arizona. Subprogram Description: The College offers undergraduate and graduate degree programs that provide students with cutting edge knowledge in their future professions. Engineering supplements formal instruction by individual mentoring in which selected undergraduate and graduate students are trained to pursue independent research activity. The College also provides specific research support to high-technology industry as well as non credit courses intended to enhance the professional community's specialized interests. Subprogram Goals and Performance Measures: u Goal 1 To improve the quality of undergraduate education through providing training of pre-service teachers in more diverse settings. Performance Measures • Percent of graduating elementary education majors serving internships in economically, culturally AND linguistically diverse settings • Percent of graduating seniors who rate their academic major experience at ASU as satisfactory or very satisfactory u • Undergraduate students from under- represented ethnic groups enrolled • Percent of undergraduate students from under-represented ethnic groups enrolled • Graduate students from underrepresented ethnic groups enrolled • Percent of graduate students from underrepresented ethnic groups enrolled 84 100 FY 2000 Expected FY 2001 Expected 100 100 88 90 90 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 590 602 630 660 26 27 28 30 450 457 475 500 23 23 24 • Sections of courses taught off campus and/or through distance learning FY 1998 Actual 240 FY 1999 Actual 270 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 33,850.5 7,745.8 10,176.8 0.0 34,684.8 8,369.1 10,800.4 0.0 35,714.5 8,881.6 11,216.5 Program Total 51,773.1 53,854.3 55,812.6 FTE Positions 837.3 847.0 857.1 25 u • Percent of undergraduate degree recipients participating in research related or capstone (case study) experience • Percent of graduating seniors who rate their academic major experience at ASU as satisfactory or very satisfactory u FY 2000 Expected FY 2001 Expected 300 300 • Externally funded research dollars awarded (in thousands) • Externally funded research dollars expended (in thousands) FY 1998 Actual FY 1999 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 98 99 100 100 86 NA 90 90 Goal 2 To enhance research productivity by developing a stable external funding base. Performance Measures • Externally funded expenditures for FY 1998 Actual 20 FY 1999 Actual 21 FY 2000 Expected FY 2001 Expected 24 28 research, education, and service (in millions of dollars) FY 2000 Expected FY 2001 Expected 400 460 1,000 1,000 290 325 450 600 SUBPROGRAM SUMMARY ASA.1.4 COLLEGE OF ENGINEERING AND APPLIED SCIENCES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: To provide undergraduate and graduate students with a variety of Education Goal 1 To improve the quality of undergraduate education by providing enriched educational opportunities to undergraduate students. Performance Measures Goal 4 To increase research activities in the College. Performance Measures ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: Goal 3 To offer more courses off campus and in nontraditional formats (e.g., distance learning) to better serve the needs of Arizona students and educators. Performance Measures u 100 FY 1999 Actual Goal 2 To increase the enrollments in the College of underrepresented ethnic groups (African Americans, Asian Americans, Hispanics, and American Indians). Performance Measures u FY 1998 Actual u Goal 3 To enhance the working relationship with industry through partnering in research and education. Performance Measures • Externally funded expenditures from industry (in millions of dollars) • Courses offered by TV/Video/Web FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 5.2 4.0 4.5 5.0 68 85 92 100 SUBPROGRAM SUMMARY ASA.1.5 COLLEGE OF EXTENDED EDUCATION Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: Arizona State University - Main Campus Page 397 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • External partnerships and collaborations To meet the lifelong learning requirements of our diverse communities by providing an interactive link to the services and resources of ASU. In partnership with ASU's campuses, colleges, and the community, the College extends ASU by providing access to quality instruction for nontraditional and traditional learners in a variety of locations using innovative methods, curricula, schedules, and technologies. with business, industry and community groups facilitated by Extended Education • Downtown Center facility users u FY 1999 Actual General Funds FY 2000 Estimate • 21st day fall semester FTE students in offcampus courses that are counted for appropriations purposes • FTE students in all forms of off-campus credit courses for the Fall semester • Enrollments in all forms of off-campus credit courses for the Fall semester (includes technology-delivered courses) • Degree programs in which all credit may be earned at an off-campus location • Degree programs in which partial credit may be earned at an off-campus location • Off-campus sites and centers at which credit courses are offered (Maricopa County and other) • Off-campus sites and centers at which credit courses are offered in Maricopa County FY 2001 Estimate 0.0 0.0 0.0 Other Appropriated Funds Other Non Appropriated Funds Federal Funds 3,194.8 3,795.3 0.0 3,350.7 5,326.6 0.0 3,417.7 5,433.1 0.0 Program Total 6,990.1 8,677.3 8,850.8 FTE Positions 114.9 121.5 121.5 ASA.1.6 Goal 1 To improve accessibility and delivery of academic instruction, professional and personal development, training, technical assistance, and information to local, regional, national, and international populations. Performance Measures • Total CEE credit enrollments • Professional/Continuing Education & Global & Community Outreach enrollments • Degree/certificate (credit) programs offered evenings/weekends • Off-campus credit courses offered during the Fall semester (includes technologydelivered courses) u FY 1999 Actual FY 2000 Expected FY 2001 Expected 17,198 19,627 21,197 22,893 5,248 5,825 6,116 6,422 19 23 26 27 261 342 369 399 • Technology-delivered courses • Staff technical assistance to faculty (in hours) FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 242 255 268 281 2,891 3,428 3,771 4,148 Goal 3 To enhance economic, social, community, and cultural development of the community through instruction, research, and community service. Performance Measures • Extended campus sites (credit/non-credit) Page 398 FY 1998 Actual 156 FY 1999 Actual 155 67,220 66,600 68,000 70,000 FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,165 1,351 1,453 1,562 1,285 1,506 1,493 1,602 4,537 5,744 6,204 6,700 5 9 11 12 4 5 5 6 122 128 130 132 108 110 112 114 SUBPROGRAM SUMMARY Subprogram Mission: Goal 2 To plan, develop, and implement expanded use of interactive technologies to support and enhance the delivery mission of the College of Extended Education. Performance Measures u FY 1998 Actual 65 COLLEGE OF FINE ARTS Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Goals and Performance Measures: u 63 FY 1998 Actual Performance Measures ($ Thousands) Funding and FTE Amounts: 61 Goal 4 The following performance measures were developed as a result of the Program Authorization Review (PAR) of the College of Extended Education. Subprogram Description: The university-wide College of Extended Education (CEE) provides academic outreach by assisting ASU colleges and campuses in the delivery of instruction using a variety of sites, centers, schedules, and technologies. The College advances ASU's community outreach mission by promoting and engaging in collaborative research efforts, by providing community leadership and services, by developing and supporting community and economic development activities, and through partnerships with business, governments, and community organizations. 50 FY 2000 Expected FY 2001 Expected 157 159 To provide highly qualified artists, teachers, scholars and welleducated men and women regardless of specific undergraduate or graduate degree programs; to engage in scholarship, creative activity and innovation which leads to making and creating art; to embrace inclusiveness and diversity; and, to provide expertisebased service for the citizens of Arizona and the nation. Subprogram Description: One of the largest such colleges in the country, the College of Fine Arts includes 1,800 undergraduate students, 500 graduate students, and 200 faculty and staff, who are organized into the Schools of Art and Music, the Departments of Dance and Theatre, the University Art Museum, and the Institute for Studies in the Arts. The College's educational programs embrace majors and non-majors. They also include many public performances, exhibitions and events, which, in turn, serve as a cultural resource for the campus and community. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 16,344.9 2,097.0 19.8 0.0 16,782.1 2,265.8 21.0 0.0 17,280.2 2,404.5 21.8 Program Total 18,461.7 19,068.9 19,706.5 FTE Positions 311.4 315.5 318.5 Subprogram Goals and Performance Measures: Arizona State University - Main Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 To improve the quality of undergraduate education. FY 1998 Actual Performance Measures • Faculty and others who participate in teaching and learning workshops • Percent of undergraduate degree recipients participating in research related or capstone (case study) experience • Percent of graduating seniors who rate their academic major experience at ASU as satisfactory or very satisfactory u FY 1999 Actual FY 2000 Expected u FY 2001 Expected 57 58 60 Performance Measures 94 85 96 96 • Minority graduate enrollment as percent 79 NA 91 92 FY 1998 Actual • Percent of faculty involved in research FY 1998 Actual 54 Goal 2 To strengthen research and creative activity throughout the College. Performance Measures Goal 2 To improve the quality and increase the diversity of students in graduate programs. FY 1999 Actual 91 92 FY 2001 Expected 92 93 12.9 FY 2000 Expected FY 2001 Expected 13.0 14.0 13.1 of total enrollment u Goal 3 To promote the retention and graduation of graduate students in all programs and support their professional development for employment in the workforce of the next century. FY 1998 Actual Performance Measures FY 2000 Expected FY 1999 Actual • Doctorate degrees granted • Masters degrees granted FY 1999 Actual FY 2000 Expected FY 2001 Expected 287 273 270 270 2,142 2,237 2,250 2,300 and creative activity ASA.1.8 ASA.1.7 SUBPROGRAM SUMMARY HONORS COLLEGE Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 GRADUATE COLLEGE Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: Subprogram Mission: To meet the educational needs of highly motivated, academically talented undergraduates and to provide them with curricular and co-curricular activities that will allow them to compete effectively with top graduates from traditionally elite colleges and universities. To promote and support the integrity, quality, and vitality of graduate programs and to ensure their currency. To serve as an advocate for all advanced studies at Arizona State University and promote rigorous standards of quality, access, and equity in all graduate programs. To foster innovation and community partnerships and facilitate interdisciplinary programs. Subprogram Description: Subprogram Description: The Graduate College enhances quality graduate education through programs complementing department efforts to recruit, retain, and graduate a highly qualified student body which has ethnic and gender diversity. The College enriches and supports ASU's graduate education by giving attention to professional and researchoriented programs and interdisciplinary study. The College also supports undergraduate education by preparing graduates for faculty roles and assures adherence to rigorous academic policies and practices through program evaluations and monitoring of educational processes. ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY The University Honors College (UHC) organizes the resources of the University for the benefit of highly motivated, academically strong undergraduates. It is a magnet to draw such students to ASU and a portal through which they gain full access to its resources. Combining the community and engagement associated with small colleges and the breadth of educational opportunity only comprehensive research institutions offer, the College seeks to enhance all undergraduate education at ASU by developing and testing within a small, personal environment programs that can transfer to the greater University. UHC promotes academic honoraries, guides students to relevant internships, mentors applicants for fellowships, and assists students with graduate school applications. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 2,203.2 767.2 0.0 0.0 2,151.1 828.9 0.0 0.0 2,215.0 879.7 0.0 Program Total 2,970.4 2,980.0 FTE Positions 64.1 64.2 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,363.4 33.1 0.0 0.0 1,347.7 35.8 0.0 0.0 1,387.7 38.0 0.0 3,094.7 Program Total 1,396.5 1,383.5 1,425.7 64.8 FTE Positions 26.1 28.1 28.4 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u u Goal 1 To support and enhance graduate programs central to the mission of the University. Performance Measures • Students enrolled in interdisciplinary degree programs administered by the Graduate College Education FY 1998 Actual 380 FY 1999 Actual 370 FY 2000 Expected FY 2001 Expected 380 380 Goal 1 To enhance the number and diversity of the most highly qualified high school graduates entering Arizona State University and the University Honors College. Performance Measures Arizona State University - Main Campus FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected Page 399 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Honors undergraduate headcount students • National Merit, Flinn, and Regents scholars enrolled at ASU u 1,827 2,148 2,320 2,600 682 715 1,025 1,100 FY 1998 Actual • UHC graduation rates for first-time, firstyear students (in percent) • Courses offered for honors credit • Students completing honors courses ASA.1.9 FY 1999 Actual FY 2000 Expected FY 2001 Expected 75 80 1,138 1,558 1,600 1,700 Performance Measures 1,686 2,310 2,425 2,546 • Service programs sponsored by the FY 2000 Estimate FY 2001 Estimate 0.0 7,883.1 169.1 0.0 8,070.1 182.7 0.0 8,309.6 193.9 Federal Funds 32.2 34.2 35.5 Program Total 8,084.4 8,287.0 8,539.0 FTE Positions 94.5 99.8 100.8 FY 2000 Expected FY 2001 Expected 6 5 5 5 3,267 3,187 2,900 2,900 The College of Liberal Arts and Sciences is the academic center of the University. In contrast to the specialized education offered by professional and vocational schools, the College provides a liberal education for all students. The College provides instruction in 23 departments and two interdisciplinary units in the humanities, natural sciences, and social sciences. Closely allied to instruction is research activity, which brings timeliness and professional authority to teaching programs. Research skills attract external grants that support advanced learning for both undergraduate and graduate students. Faculty provide expertise to the external community and offer workshops and lectures to local organizations and schools. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 86,193.6 10,349.9 32,612.7 0.0 84,351.3 11,182.8 34,611.0 0.0 86,855.4 11,867.6 35,944.3 Program Total 129,156.2 130,145.1 134,667.3 FTE Positions 2,163.0 2,187.7 2,214.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Goal 1 To maintain and enhance an excellent and appropriate instructional program. FY 2001 Expected 65 76 70 70 75 70 70 70 88 NA 85 85 Subprogram Goals and Performance Measures: u Goal 1 To improve the quality of undergraduate education by providing enriched educational opportunities to undergraduate students. Performance Measures • Percent of undergraduate degree recipients participating in research related or capstone (case study) experience • Percent of graduating seniors who rate their academic major experience at ASU as satisfactory or very satisfactory Page 400 FY 1999 Actual Subprogram Description: Subprogram Goals and Performance Measures: taught by full-time tenure track faculty • Percent of graduates passing the Arizona Bar exam (first-time) • Percent of graduates who rate their academic experience at ASU as satisfactory or very satisfactory 73 To provide a liberal arts education for students and a foundation for professional education. To foster scholarship and creativity among faculty and students. ($ Thousands) FY 1999 Actual FY 2000 Expected 73 Subprogram Mission: The College of Law provides a three year, full time, comprehensive program of study leading to the Juris Doctor (J.D.) degree. Law faculty are expert in a wide variety of law related fields, in which they teach, produce scholarship and provide community service. Arizona State University College of Law graduates generally become practicing lawyers and often become community leaders. FY 1999 Actual 70 FY 2001 Expected SUBPROGRAM SUMMARY ASA.1.10 COLLEGE OF LIBERAL ARTS AND SCIENCES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Description: • Percent of student credits hours (SCH) FY 1998 Actual Indian Legal Program • Clients served through clinical training courses To attract and retain an outstanding and diverse student body and faculty; to acquaint students with basic principles of law and related disciplines, and to provide them with skills necessary for them to function successfully as lawyers; to produce and publish pathbreaking scholarship; and, to provide useful service to the legal profession and the public. FY 1998 Actual FY 2000 Expected Goal 3 To improve and enhance the College's service to the Community. 72 Subprogram Mission: Performance Measures u 73 Funding and FTE Amounts: 84 FY 1999 Actual externships, internships, and other field experiences COLLEGE OF LAW Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 u FY 1998 Actual • Percent of students participating in SUBPROGRAM SUMMARY General Funds Other Appropriated Funds Other Non Appropriated Funds Goal 2 To increase community partnerships. Performance Measures Goal 2 To increase graduation rates for first-time, first-year students entering UHC. Performance Measures u Arizona State University - Main Campus FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 74 76 78 80 90 NA 90 90 Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u u Goal 2 To sustain and enhance academic excellence in research and creative activities in order to provide a quality learning environment. FY 1998 Actual Performance Measures • Research proposals submitted for external funding • Research funding expenditures (in millions of dollars) ASA.1.11 FY 1999 Actual 569 FY 2000 Expected FY 2001 Expected 665 710 629 36 46 52 60 • Graduate students from under- ASA.1.12 To educate professional nurses at the undergraduate and graduate levels to provide the highest quality health care and to critically examine and effectively respond to changing health care needs of society; to conduct research and creative activities that strengthen the knowledge base of the discipline; and to provide service to the community through a range of nursing activities. 14 7 5 12 12 SUBPROGRAM SUMMARY The College of Public Programs offers degrees in broadcasting, communication, journalism, justice studies, recreation management and tourism, public administration, and telecommunications. Certificates are offered in American Humanics (management of nonprofit human service agencies) and American Indian Justice Studies (law, justice, and policy issues pertaining to Tribal - U.S. relationships). Master's degrees are offered in justice studies, mass communication, communication, recreation management and tourism, and public affairs. At the doctoral level, the College offers the Ph.D. in justice studies and communication and the Doctorate of Public Administration. The college has approximately 3,533 undergraduate majors and pre majors, 338 master's students, and 150 doctoral students with a full time tenured and tenure-track faculty of 82. The College also houses the Morrison Institute for Public Policy, the Advanced Public Executive Program, and the Center for Urban Studies. The School of Social Work became part of the College of Public Programs January 1999. They will be subsumed within the College of Public Programs in the year 2000. ($ Thousands) FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 4,701.7 1,056.4 316.0 0.0 4,785.2 1,141.4 335.4 0.0 4,927.3 1,211.3 348.3 Program Total 6,074.1 6,262.0 6,486.9 FTE Positions 115.1 115.1 116.3 Subprogram Goals and Performance Measures: Goal 1 To prepare professional nurses to practice in a complex and changing health care environment to meet the needs of diverse populations through innovative and flexible programs which are responsive to various student populations. recipients participating in research related or capstone (case study) experience • Percent of graduating seniors who rate their academic major experience at ASU as satisfactory or very satisfactory 15 Subprogram Description: FY 1999 Actual • Percent of undergraduate degree 12 To meet the needs of students and the broader society for programs of instruction, research, training and technical assistance that are relevant and nationally distinguished for their quality in communication, journalism, broadcasting and telecommunication, justice studies, recreation management and tourism, and public affairs. Nursing prepares undergraduate students for licensure and careers as generalists in the nursing profession. Graduate degrees prepare nurses in advanced practice nursing specialties. Nursing also provides credit and non-credit offerings for the continuing education and advancement of practicing nurses in the community. FY 1999 Actual FY 2001 Expected Subprogram Mission: Subprogram Description: FY 1998 Actual FY 2000 Expected COLLEGE OF PUBLIC PROGRAMS Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: Funding and FTE Amounts: FY 1999 Actual 16 represented minority groups • Graduate students participating in faculty research programs SUBPROGRAM SUMMARY Performance Measures FY 1998 Actual Performance Measures COLLEGE OF NURSING Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 u Goal 2 To prepare nurses for leadership and advanced practice roles in a complex and changing health care environment by providing innovative and flexible graduate programs for different students groups who will care for diverse populations. ($ Thousands) Funding and FTE Amounts: FY 2000 Expected FY 2001 Expected 100 100 100 100 93 NA 90 90 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 12,322.6 1,609.0 992.2 0.0 16,177.2 1,975.8 2,608.9 0.0 16,657.5 2,096.8 2,709.4 Program Total 14,923.8 20,761.9 21,463.7 FTE Positions 263.0 333.6 336.8 Subprogram Goals and Performance Measures: u Education Goal 1 To serve the community and broader society, and increase public trust and confidence, by offering undergraduate and graduate instruction that is accessible, efficient, high quality, and nationally Arizona State University - Main Campus Page 401 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS distinguished. FY 1998 Actual Performance Measures • Persistence rate for freshmen (in percent) • Persistence rate for Lower Division transfers (in percent) • Persistence rate for Upper Division transfers (in percent) • Percent of graduating seniors who are satisfied or very satisfied with their academic advising • Percent of graduating seniors who rate their academic major experience at ASU as satisfactory or very satisfactory u FY 1999 Actual FY 2000 Expected FY 2001 Expected 0.0 3,569.3 219.6 1,466.1 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 85 77 79 80 80 85 80 85 85 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 77 NA 80 80 Program Total 5,255.0 0.0 0.0 FTE Positions 65.0 0.0 0.0 88 NA 90 90 Subprogram Goals and Performance Measures: u FY 1999 Actual 179 226 Goal 1 To improve the quality of undergraduate education by providing enriched educational opportunities to undergraduate students. Performance Measures • Percent of undergraduate degree FY 2000 Expected FY 2001 Expected 260 265 recipients participating in research related or capstone (case study) experience • Percent of graduating seniors who rate their academic major experience at ASU as satisfactory or very satisfactory u SUBPROGRAM SUMMARY SCHOOL OF SOCIAL WORK Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 To prepare social work professionals, to build a knowledge base that contributes to the understanding of the disadvantaged and oppressed, and to provide community service to agencies and communities that address the needs of underserved populations. Subprogram Description: The School of Social Work offers undergraduate and graduate instruction placing special emphasis on service to the minority populations of the Southwest, including Native Americans; Hispanics; African Americans; urban and rural poor women; and, other victims of violence, poverty or discrimination. The School of Social Work works with community agencies in Arizona to provide ongoing quality social work services to the State. The school engages in a variety of research and service projects with agencies such as the Department of Economic Security, Goodwill Industries, the Phoenix Fire Department, and various Phoenix area school districts. The School's internship program places approximately 370 students per semester in a variety of social work agencies in the State. The School of Social Work became part of the College of Public Programs in January 1999. They will be subsumed within the College of Public Programs in the year 2000. Due to this reorganization, performance measure data for FY 2000 and FY 2001 are omitted but will be included in College of Public Programs measures for these years. FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 NA NA 87 NA NA NA Goal 2 To develop and enhance an accredited Bachelors of Social Work (BSW) program in Tucson to serve the needs of non-degreed professionals in the southern part of the state. Performance Measures • Fall semester students enrolled in the FY 1998 Actual 132 FY 1999 Actual 112 FY 2000 Expected FY 2001 Expected NA NA Tucson BSW program u Subprogram Mission: Page 402 FY 2001 Estimate 85 indicated by referred articles, books, edited books, book chapters, and book reviews ASA.1.13 FY 2000 Estimate 84 FY 1998 Actual • Research and creative activities as FY 1999 Actual 78 Goal 2 To serve the community and broader society by conducting research and public service activities that contribute to the quality of the learning environment, the well-being of society and that are nationally distinguished for their quality. Performance Measures ($ Thousands) Funding and FTE Amounts: Goal 3 To strengthen the research program of the School of Social Work. Performance Measures • Research projects that develop social FY 1998 Actual 9 FY 1999 Actual 14 FY 2000 Expected FY 2001 Expected NA NA work knowledge in partnerships with social service or community agencies SUBPROGRAM SUMMARY ASA.1.14 OTHER INSTRUCTIONAL SUPPORT Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: To provide centralized instructional programming and services for both students and faculty which enhance and complement academic activities offered through the colleges. Subprogram Description: The Other Instructional Support Subprogram is comprised of a wide variety of academic programs which serve students and faculty. Activities focusing on students involve undergraduate academic services such as university survival and adjustment, writing across the curriculum, academic advising, evaluation and testing services, and international programs. This area also includes summer sessions and general instruction, specialized programs such as Project Prime and the American Indian Institute, and the Academic Senate. Arizona State University - Main Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 7,148.9 11,379.0 6.2 0.0 25,534.5 12,294.8 6.4 0.0 26,292.5 13,047.5 6.7 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 17,075.7 933.8 15.1 0.0 17,808.7 1,008.9 16.0 0.0 18,337.3 1,070.7 16.6 Program Total 18,534.1 37,835.7 39,346.7 Program Total 18,024.6 18,833.6 19,424.6 FTE Positions 383.0 469.1 473.5 FTE Positions 293.5 293.5 296.2 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u u Goal 1 To provide high quality undergraduate instructional programs that complement college degree curricula by strengthening students' skills in written and verbal communication and facilitating their adjustment to the University environment. Performance Measures • Academic Success at the University FY 1998 Actual 89 FY 1999 Actual 92 FY 2000 Expected FY 2001 Expected 98 102 Goal 2 To provide support services which assist students in achieving academic success and plan programs of study within their chosen degree curricula. Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected • Students assisted by the Learning 6,270 9,950 10,300 10,500 • Tests administered by the University 9,911 9,390 9,200 9,800 Resources Center Testing Services u • Summer sessions headcount students thousands) • Periodical subscriptions FY 1998 Actual 27,858 FY 1999 Actual 26,789 • Items used but not checked out (in thousands) • Reference transactions • Online access sessions (in millions) u FY 2000 Expected FY 2001 Expected 27,000 27,500 Subprogram Mission: To offer collections and services which promote a quality learning environment for undergraduate and graduate students, to support academic excellence for students and faculty, and to respond to institutional commitments. Subprogram Description: The University Libraries are responsible for the acquisition, organization, preservation, and assistance in the retrieval and use of the informational, research, and media resources of the University Libraries and other libraries and research or resource collections. The University Libraries promotes to the extent possible the use of these resources and services by the University and broader community which it serves. Further, the University Libraries supports, promote, and provides leadership in research, professional development, and the sharing of information on local, state, national, and international levels. University museums provide cultural opportunities for those on campus and the entire community. FY 1999 Actual FY 2000 Expected FY 2001 Expected 2,823 2,867 2,867 2,867 26,741 25,744 25,744 25,744 946 1,026 1,026 1,026 1,460 1,401 1,401 1,401 226,384 198,379 198,379 198,379 NA 4.4 5.7 7.4 Goal 2 To increase attendance at university art museums and provide quality art exhibitions to the public. FY 1998 Actual Performance Measures collections • Lecturers and special events SUBPROGRAM SUMMARY ASA.1.15 UNIVERSITY LIBRARIES AND MUSEUMS Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Education • Library volumes housed (all libraries; in • Annual attendance at university art Goal 3 To provide students with excellent educational opportunities throughout the calendar year. Performance Measures FY 1998 Actual Performance Measures • Items checked out (in thousands) course sections offered u Goal 1 To maintain the number of books and periodical subscriptions owned by the university libraries, and increase access to these items. ASA.1.16 FY 1999 Actual FY 2000 Expected FY 2001 Expected 50,440 61,874 62,000 63,000 388 412 400 400 SUBPROGRAM SUMMARY ACADEMIC COMPUTING Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: To support the instructional, research, and service missions of the University community by providing appropriate computer technologies, support services, training, planning and consultation. Subprogram Description: The academic services provided by Information Technologies (IT) include assistance in the development and effective use of technology to support the teaching and learning process, providing training and support for instructional uses of technology, coordination of centralized computing sites, and technology support for the ASU East Campus. Additional services include consultation and support for research and creative activities, including visualization, statistical analysis, and Internet applications and services. Arizona State University - Main Campus Page 403 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 11,496.8 87.6 528.6 0.0 9,649.9 94.6 561.0 0.0 9,936.3 100.4 582.6 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 5,813.5 69.0 0.0 0.0 4,967.7 74.6 0.0 0.0 5,115.1 79.2 0.0 Program Total 12,113.0 10,305.5 10,619.3 Program Total 5,882.5 5,042.3 5,194.3 FTE Positions 210.6 179.1 180.9 FTE Positions 77.3 60.5 61.1 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u u Goal 1 To employ and provide maximum available state-ofthe-art technologies for instructional purposes through use of microcomputers and servers. Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected • E-mail computer accounts • Super/mainframe/computer servers • Mainframe/minicomputer (millions of 59,000 66,744 70,000 72,000 30,000 26,212 27,000 33,000 138 86 224 224 • Installed processing power: 17,500 26,000 30,000 33,000 6,500 9,500 11,000 14,000 Goal 1 To maintain support for all administrative computing systems and ensure that staff have ready access to needed information. Performance Measures • Storage capacity of the Data Warehouse (in gigabytes) • Users accessing information available through the Data Warehouse FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 40 120 160 220 950 1,362 1,500 1,600 instructions per second) Microcomputers (SPECint92) • Installed processing power: Network servers (SPECint92) u • Workstations available to students centrally provided by IT • Server activity: www.asu.edu (hits per day) FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 875 900 1,000 1,100 400,000 420,000 520,000 600,000 SUBPROGRAM SUMMARY ASA.1.17 ADMIN. INFORMATION TECHNOLOGY/ TELECOMMUNICATIONS Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: To improve the quality and efficiency of University operations through the application of technology, and by maintaining and supporting the University's communication and technology infrastructure. Subprogram Description: The administrative services provided by Information Technologies include assistance in the development and effective use of technology to support University client/server and centralized management decision support systems (such as accounting, human resources, electronic messaging, and student information systems), consultation, and operational support for the University's voice, data, and video networks. Additional services include technology assessment; recommending hardware and software standards; personal computer and client/server hardware support; planning and capacity management; distributed support to University departments; and support for Internet applications and services. • State funded telephones maintained • Centrally supported Ethernet connections • Internet bandwidth (mbps) FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 19,957 9,673 10,400 11,000 16,400 18,385 19,700 20,700 25 31 60 90 SUBPROGRAM SUMMARY ASA.1.18 ACADEMIC AFFAIRS ADMINISTRATIVE SUPPORT Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: To provide effective and efficient managerial and administrative support assisting the Senior Vice President and Provost with basic institutional decisions regarding instruction, research, and service, student affairs, research and strategic initiatives, and administrative services. Subprogram Description: Academic Affairs Administrative Support includes the Office of the Senior Vice President and Provost, University Fiscal Planning and Analysis, and Institutional Analysis and Data Administration. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 18,847.3 1,280.3 46.2 0.0 19,634.2 1,383.3 49.0 0.0 20,217.1 1,468.0 50.9 Program Total 20,173.8 21,066.5 21,736.0 FTE Positions 61.8 62.6 63.3 Subprogram Goals and Performance Measures: u Page 404 Goal 2 To maintain support for all telecommunications systems throughout the university. Performance Measures Goal 2 To improve access to ASU provided computer programs and internet services. Performance Measures u Goal 1 To improve undergraduate education. Arizona State University - Main Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1998 Actual Performance Measures • Average years taken by freshman students to complete a baccalaureate degree program • Percent of graduating seniors who rate their academic major experience at ASU as satisfactory or very satisfactory • Percent of alumni who, five years after graduation, rate their overall undergraduate experience at ASU as satisfactory or very satisfactory • Percent of undergraduate degree recipients participating in research related or capstone (case study) experience u FY 2000 Expected FY 2001 Expected FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 4.9 4.8 4.7 88 NA 90 90 General Funds Other Appropriated Funds Other Non Appropriated Funds 0.0 2,762.1 7,457.3 0.0 3,184.5 8,057.5 0.0 3,279.0 8,550.8 94 NA 90 90 Federal Funds 1,032.5 1,095.8 1,138.0 Program Total 11,251.9 12,337.8 12,967.8 FTE Positions 156.2 159.5 161.3 88 88 90 90 This Program Contains the Following Subprograms: FY 1998 Actual • Percent of reports completed by required ($ Thousands) Funding and FTE Amounts: 4.9 4 Research Activities Goal 2 To provide timely, accurate data to support institutional-level decision making in the planning and resource allocation process. Performance Measures FY 1999 Actual 4 Regulatory Compliance FY 2000 Expected FY 2001 Expected 100 100 100 100 0 0 0 0 date • Revisions based on errors u FY 1999 Actual 4 Research Area ASA.2.1 SUBPROGRAM SUMMARY RESEARCH ACTIVITIES Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Goal 3 To use emergent management techniques to evaluate and enhance the productivity and efficiency of services provided by employees throughout the University. Subprogram Mission: Performance Measures • Employees trained in process FY 1998 Actual FY 1999 Actual 36 50 FY 2000 Expected FY 2001 Expected 50 improvement ASA.2 50 To serve the citizens of Arizona through the development, application, and transfer of new knowledge especially beneficial to Arizona. Subprogram Description: PROGRAM SUMMARY RESEARCH Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Program Mission: To provide a breadth of research, including scholarship and creative activities, that serves the advancement of the disciplines, complements the educational mission of the university, and serves the University's urban and state community and society as a whole. Program Description: The Research Program is comprised of three major groups of activities which promote research, scholarship, and creative activity, including research that is not associated with the college-based organized research centers, regulatory compliance efforts, and centralized research support functions. The Research Program serves the citizens of Arizona through the development, transfer, and application of new knowledge particularly beneficial to the state. Research Activities include the Center for Environmental Studies and all university-sponsored research excluding state funds directly allocated to academic areas or organized research centers. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 1,867.0 723.0 0.0 2,291.3 781.2 0.0 2,359.3 829.0 Federal Funds 995.0 1,056.0 1,096.7 Program Total 3,585.0 4,128.5 4,285.0 FTE Positions 78.1 81.5 82.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Subprogram Goals and Performance Measures: u Goal 1 To increase the number of externally supported organized research projects awarded to the university. FY 1998 Actual Performance Measures • Externally supported organized research FY 1999 Actual 1,003 1,167 FY 2000 Expected FY 2001 Expected 1,225 1,285 grant and contract proposals submitted by individual investigators ASA.2.2 SUBPROGRAM SUMMARY REGULATORY COMPLIANCE Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: Education Arizona State University - Main Campus Page 405 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Description: Regulatory Compliance is comprised of a variety of activities required by state and federal law and as a condition of applying for and receiving extramural funding in the form of grants and contracts. Major areas of activity include human subjects, radiation protection, hazardous materials, and animal care. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 420.8 276.8 0.0 0.0 416.5 299.1 0.0 0.0 428.8 317.4 0.0 Program Total 697.6 715.6 746.2 FTE Positions 9.8 9.3 9.4 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 474.3 6,457.5 37.5 0.0 476.7 6,977.2 39.8 0.0 490.9 7,404.4 41.3 Program Total 6,969.3 7,493.7 7,936.6 FTE Positions 68.3 68.7 69.4 Subprogram Goals and Performance Measures: ($ Thousands) Funding and FTE Amounts: u Goal 1 To maintain and enhance the university's status as a Research I institution. Performance Measures • Grant and contract proposals submitted • Grant and contract awards received • External dollars received for research and Subprogram Goals and Performance Measures: creative activity (in millions of dollars) • Percent of faculty and academic professionals receiving extramural support for research and creative activity u u Goal 1 To be in compliance regarding the use of humans as research subjects, the care and use of animals in research and teaching, the use and disposal of radioactive materials and radiation producing equipment, and the use and disposal of hazardous materials. FY 1998 Actual Performance Measures • Citations or other adverse claims FY 1999 Actual 0 FY 2000 Expected 0 0 ASA.2.3 0 • Undergraduate students supported by sponsored funds • Graduate students supported by sponsored funds ASA.3 SUBPROGRAM SUMMARY RESEARCH AREA Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,444 1,617 1,700 1,785 1,096 1,327 1,425 1,530 79 100 115 132 26 27 28 29 Goal 2 To continue and improve University efforts to provide opportunities for undergraduate and graduate students to participate in research and creative activity. Performance Measures FY 2001 Expected (notifications) ($ Thousands) Funding and FTE Amounts: To promote the continued growth and development of research and creative activity at ASU by providing the basic support services that help ensure safe, humane, legal, and compliant research operations. FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,064 1,161 1,200 1,240 1,330 1,339 1,380 1,420 PROGRAM SUMMARY STUDENT AFFAIRS Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: To provide the managerial and administrative leadership to enable the university to fulfill its mission as a major research university, conducting both pure and applied research of benefit to Arizona and the nation. Subprogram Description: The Research Area provides the infrastructure which the Vice Provost for Research requires to foster quality and excellence in all University research programs. Activities include dissemination of information concerning funding opportunities, assistance in proposal preparation, grant and contract fiscal administration, and property control. This area also produces University research publications and is responsible for technology transfer from the University to the community. Page 406 Program Mission: To offer programs and services that support the educational and career aspirations of ASU students. Student Affairs promotes student success by offering an array of co-curricular academic support programs and related services which respond to the changing needs of a diverse student population. Program Description: Student Affairs is comprised of a variety of units, including admissions, registration, and financial aid functions, as well as functions and other activities which contribute to students' emotional and physical well being. Additional efforts augment the intellectual, cultural, and social development of students beyond formal instruction. These include cultural events, student newspapers, intramural sports, student organizations, career guidance and counseling, student health services, and administration at the vice presidential level. Arizona State University - Main Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate u FY 2001 Estimate Goal 2 To enhance the quality of students' educational experience by providing programs and services which promote involvement in university activities and enhance opportunities for future employment. General Funds Other Appropriated Funds Other Non Appropriated Funds 0.0 16,470.0 43,573.8 0.0 17,221.3 47,080.5 0.0 17,732.5 49,963.5 Performance Measures Federal Funds 26,530.8 28,156.4 29,241.1 • Registered campus clubs and Program Total 86,574.6 92,458.2 96,937.1 FTE Positions 734.6 742.8 750.5 This Program Contains the Following Subprograms: 4 Student Life, Health and Wellness organizations • Student attendance at workshops, orientations, class presentations and special events offered by career services to assist students seeking employment and/or career guidance • Hits on career services homepage • Web resumes selected by employers 4 Enrollment Services u 4 Student Affairs Administrative Support FY 2000 Expected FY 2001 Expected 456 471 472 475 33,700 26,700 28,300 30,300 56,600 165,600 180,000 190,000 14,500 38,600 40,300 43,000 FY 1998 Actual • Disabled students served • Hours of interpreting provided for the FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,989 1,937 1,900 1,900 13,151 13,902 13,500 13,500 hearing impaired ASA.3.2 SUBPROGRAM SUMMARY ENROLLMENT SERVICES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: To offer a wide variety of services that support the quality of student life. Subprogram Description: Student Life and related units provide programs and services that ease students' transition to the university; involve them in campus life, and enhance their intellectual, psychological, and social development. Other units include Residential Life, Student Health, the Memorial Union, the Student Recreation Center, Career Services, Counseling and Consultation, and Disability Resources for Students. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual Goal 3 To maintain ASU's top ranking of providing the best disabled student services in the nation. Performance Measures SUBPROGRAM SUMMARY ASA.3.1 STUDENT LIFE, HEALTH AND WELLNESS Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 General Funds FY 1998 Actual FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 0.0 0.0 Subprogram Mission: To offer services in support of the admissions, enrollment, and student financial assistance processes. Subprogram Description: Enrollment Services provides access to higher education by offering a variety of orientation and registration programs which inform students and their families about admissions requirements, availability of student financial assistance, new student orientations, and other specialized services. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 6,184.1 21,956.5 23,555.2 0.0 7,144.9 23,723.5 24,998.5 0.0 7,357.0 25,176.2 25,961.5 Subprogram Goals and Performance Measures: Program Total 51,695.8 55,866.9 58,494.7 u FTE Positions 192.4 194.9 196.8 Other Appropriated Funds Other Non Appropriated Funds Federal Funds 6,026.4 21,322.9 1,373.9 7,962.8 23,038.9 1,458.1 8,199.2 24,449.7 1,514.3 Program Total 28,723.2 32,459.8 34,163.2 FTE Positions 382.5 381.5 385.2 Goal 1 To promote the emotional and physical well being of students by providing quality medical and mental health services at the Student Health Center. Performance Measures • Students receiving health education FY 1998 Actual 18,500 FY 1999 Actual 18,300 FY 2000 Expected FY 2001 Expected 19,000 19,500 Subprogram Goals and Performance Measures: u Goal 1 To recruit and enroll academically eligible undergraduate students and ensure that they receive adequate orientation upon entering ASU. Performance Measures • Undergraduate admissions applications • Undergraduates admitted • Students participating in orientation Education Arizona State University - Main Campus FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 31,800 30,500 30,800 31,100 24,300 22,100 22,300 22,500 10,800 13,400 14,000 14,100 Page 407 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Telephone registration transactions (In 1,100 1,000 1,000 1,000 Touch; in thousands) u Goal 2 To make student financial assistance readily available for need based, highly able students and other targeted student populations. Performance Measures • Students receiving financial assistance (all campuses combined) • Dollar volume for all financial assistance programs (all campuses combined; in thousands of dollars) FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 32,000 37,500 39,500 41,500 243,000 247,000 259,000 270,000 ASA.4 PROGRAM SUMMARY ADMINISTRATIVE SERVICES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Program Mission: SUBPROGRAM SUMMARY ASA.3.3 STUDENT AFFAIRS ADMINISTRATIVE SUPPORT Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 To provide timely, efficient, and effective support for the university's missions of instruction, research, and public service through a variety of business and financial services, human resources services, facilities management and safety services, and administrative support of effective management practices. Program Description: Subprogram Mission: To provide student support programs and services that integrate educational opportunities and co-curricular activities to enhance students' total education. Administrative Services includes central activities concerned with provision of essential support services for the entire university. Administrative Services activities include fiscal operations, employee personnel and records, purchasing, stores, safety, security, printing, parking services, and the operation and maintenance of the physical plant. FY 1999 Actual Student Affairs Administrative Support provides the leadership, planning, management, and coordination of all student services. Student Affairs Administrative Support is committed to the assessment of and support for changing student needs that are critical to academic success. This area includes the Office of the Vice President for Student Affairs, Student Development, and the Freshman Year Experience and related programs. General Funds Other Appropriated Funds Other Non Appropriated Funds ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 4,259.5 294.4 1,601.7 0.0 2,113.6 318.1 1,699.8 0.0 2,176.3 337.6 1,765.3 Program Total 6,155.6 4,131.5 4,279.2 FTE Positions 159.7 166.4 168.6 Subprogram Goals and Performance Measures: u Goal 1 To provide services which promote the development of student competencies. Performance Measures • Students assisted by the Learning FY 1998 Actual 6,270 FY 1999 Actual 9,950 FY 2000 Expected FY 2001 Expected 10,300 10,500 Resources Center u Goal 2 To improve the educational experiences of first-year students by increasing participation in the Freshman Year Experience. Performance Measures • Students participating in the Freshman Year Experience (FYE) ($ Thousands) Funding and FTE Amounts: Subprogram Description: FY 1998 Actual 2,091 FY 1999 Actual 2,091 FY 2000 Expected FY 2001 Expected 2,815 2,815 FY 2000 Estimate FY 2001 Estimate 0.0 31,549.1 28,103.7 0.0 31,276.5 30,365.3 0.0 32,205.0 32,224.7 Federal Funds 20.5 21.8 22.6 Program Total 59,673.3 61,663.6 64,452.3 FTE Positions 1,013.3 1,017.3 1,027.0 This Program Contains the Following Subprograms: 4 Business/financial Services and Human Resources 4 Plant and Safety Services 4 Administrative Services Support SUBPROGRAM SUMMARY ASA.4.1 BUSINESS/FINANCIAL SERVICES AND HUMAN RESOURCES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: To support the University's missions of instruction, research, and public service by providing timely and accurate financial information and services; and, to serve the University community through the effective management of its administrative services, employees, and other constituencies through a program of comprehensive personnel and human resources services. Subprogram Description: Business/Financial Services and Human Resources is comprised of a wide variety of central staff functions including purchasing, mail services, bookstore, stores and office supplies, office machine rental and repair, printing and copy centers, internal audit, financial Page 408 Arizona State University - Main Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS services, student aid disbursement, cashiering and accounts receivable services, management development, employee recognition, and human resources management. services, grounds construction and maintenance, campus planning, facilities planning and construction, police and security services, risk management and safety services, fleet services, and parking and transit services. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 7,250.6 24,243.5 0.0 0.0 6,578.9 26,194.5 0.0 0.0 6,774.2 27,798.5 0.0 Program Total 31,494.1 32,773.4 34,572.7 FTE Positions 293.5 295.2 298.0 Subprogram Goals and Performance Measures: u Performance Measures • Accounting transactions processed (in thousands) u 5,250 5,400 FY 1998 Actual • Percent of purchase requests processed within 5 working days • Elapsed days from travel claim receipt to payment • Average minutes waiting time to pay tuition during peak periods FY 1999 Actual FY 2000 Expected FY 2001 Expected 5,400 5,450 FY 2000 Expected FY 2001 Expected 88 88 90 90 1.8 2.9 2.0 2.0 2 3 2 2 Goal 3 To provide comprehensive human resources services and programs to the university community in areas such as employment, training, management development, payroll, employee relations, and other human resources activities. FY 1998 Actual Performance Measures • Participants in human resources training programs • Job applications processed • Positions filled FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 23,734.6 3,726.8 20.5 0.0 24,038.0 4,026.7 21.8 0.0 24,751.6 4,273.3 22.6 Program Total 27,481.9 28,086.5 29,047.5 FTE Positions 706.8 709.0 715.7 u Goal 2 To provide efficient services to University customers. Performance Measures u FY 1999 Actual FY 1999 Actual Subprogram Goals and Performance Measures: Goal 1 To provide efficient and effective administrative support to the university community while maintaining or enhancing the level of quality service in areas such as accounting. FY 1998 Actual ($ Thousands) Funding and FTE Amounts: FY 2000 Expected FY 2001 Expected 5,979 7,662 8,500 9,000 37,370 21,492 21,000 20,000 1,898 1,844 1,900 1,950 Goal 1 To provide customers focused, high quality facilities and services to support the University's mission. Performance Measures • Land surface owned and operated by the University Main Campus (in acres) • State supported University building space within campus boundaries (gross square feet in thousands) • Maintenance work order man-hours on buildings/ tunnels/structures u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 793 793 731 731 5,720 5,748 5,853 5,953 221,776 228,532 235,000 242,000 Goal 2 To plan and provide in a courteous and friendly manner, a safe campus environment for faculty, staff, students, and visitors to the university. Performance Measures • Fire and safety training classes • Community-based police assignments • ParkSmart (telephone) parking FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 150 126 179 150 4 21 27 27 41,931 45,868 49,900 52,400 registration for students SUBPROGRAM SUMMARY ASA.4.3 ADMINISTRATIVE SERVICES SUPPORT Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: ASA.4.2 SUBPROGRAM SUMMARY PLANT AND SAFETY SERVICES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: To provide effective executive management services for support of the University's mission to teach, create new knowledge, and provide public service. Subprogram Description: This subprogram consists of the Office of the Vice Provost for Administrative Services. To provide a clean, well maintained, aesthetically pleasing, and fully functional campus environment which promotes individual safety, protection of property, risk control, and community involvement. Subprogram Description: Facilities Management, Risk Management and the Department of Public Safety provide the following support services: building maintenance, building and infrastructure engineering, custodial Education Arizona State University - Main Campus Page 409 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 563.9 133.4 0.0 0.0 659.6 144.1 0.0 0.0 679.2 152.9 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Program Total 697.3 803.7 832.1 FTE Positions 13.0 13.1 13.2 FY 1999 Actual Subprogram Goals and Performance Measures: u • Customer satisfaction surveys conducted • Hours to follow-up on customer FY 1998 Actual FY 2000 Estimate FY 2001 Estimate 0.0 9,707.5 39,899.3 0.0 9,929.4 43,110.1 0.0 10,224.2 45,749.8 Federal Funds 143.1 151.9 157.8 Program Total 49,749.9 53,191.4 56,131.8 FTE Positions 569.3 571.0 576.6 This Program Contains the Following Subprograms: Goal 1 To improve customer satisfaction with services provided to the University community. Performance Measures ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 1999 Actual FY 2000 Expected 4 Kaet-tv FY 2001 Expected 14 16 20 24 48 48 24 24 complaints 4 Alumni Relations and Development 4 Community Outreach 4 Intercollegiate Athletics 4 Executive Management ASA.5 PROGRAM SUMMARY INSTITUTIONAL LEADERSHIP AND ADVANCEMENT 4 Institutional Advancement ASA.5.1 Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 KAET-TV Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Program Mission: To provide overall direction and management for Arizona State University in fulfilling its mission of providing outstanding programs of instruction, research, public service and economic development; to further an awareness of and appreciation for Arizona State University by building and strengthening relationships with diverse constituencies; and to provide leadership and oversight for the University's intercollegiate athletic program. Program Description: Institutional Leadership and Advancement consists of the Office of the President, which provides central executive level direction and management for the University, and other units that provide university-wide services and programs. The Office of the Vice President for Institutional Advancement serves the multiple campuses of the University. Its programs are designed to enhance ASU's role in economic development and to strengthen the University by working with diverse constituencies, including minority communities, to promote common values and goals as well as to develop approaches to common challenges. This program also includes Intercollegiate Athletics, which represents the University by fielding athletic teams that seek to achieve excellence in national and international competition while promoting the well being of the student-athlete. SUBPROGRAM SUMMARY Subprogram Mission: To serve the people of Arizona through the development and operation of public telecommunications systems and services for instructional, educational, informational, and cultural purposes. Subprogram Description: KAET is a public television station licensed through the Arizona Board of Regents and operated on the campus of Arizona State University. The station provides quality educational and informative programs enriching the lives of viewers and serving all communities in Central and Northern Arizona. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,475.5 5,590.8 117.3 0.0 1,480.4 6,040.7 124.5 0.0 1,524.4 6,410.6 129.3 Program Total 7,183.6 7,645.6 8,064.3 FTE Positions 91.3 91.8 92.7 Subprogram Goals and Performance Measures: u Goal 1 To increase the number of persons viewing KAETTV on a weekly basis. Performance Measures • Persons viewing KAET-TV on a weekly FY 1998 Actual 2,185 FY 1999 Actual 2,392 FY 2000 Expected FY 2001 Expected 2,463 2,536 basis (in thousands) Page 410 Arizona State University - Main Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Subprogram Mission: Goal 2 To improve services provided to the community, especially in rural areas. FY 1998 Actual Performance Measures • Teachers served through educational support programming • Students served through educational support programming FY 1999 Actual FY 2000 Expected FY 2001 Expected 11,452 16,046 17,500 18,000 193,000 256,560 275,000 300,000 SUBPROGRAM SUMMARY ASA.5.2 ALUMNI RELATIONS AND DEVELOPMENT Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 To offer services that provide and promote community contact in the areas of quality cultural and popular sports programs, and economic development. Subprogram Description: Community Outreach provides opportunities for the community to network with the University on various projects related to the arts and nonathletic events. Special emphasis is given to cultural diversity programming which is designed to present specific performances targeting underserved and culturally specific groups. ($ Thousands) Funding and FTE Amounts: Subprogram Mission: To provide effective and efficient support for the university's mission of instruction, research, and public service through developing and maintaining strong partnerships with alumni, community leaders, and state decision makers. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,859.0 5,862.0 25.8 0.0 1,980.6 6,333.7 27.4 0.0 2,039.4 6,721.5 28.5 Program Total 7,746.8 8,341.7 8,789.4 FTE Positions 96.7 97.3 98.2 Subprogram Description: Subprogram Goals and Performance Measures: Alumni Relations and Development includes Alumni, Development, and Economic Development. ASU integrates its economic development activities and strengths into larger community wide efforts to help metropolitan Phoenix and other Arizona communities become economically more competitive. u ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,326.6 5,494.1 0.0 0.0 1,321.3 5,936.2 0.0 0.0 1,360.5 6,299.7 0.0 Program Total 6,820.7 7,257.5 7,660.2 FTE Positions 111.5 112.1 113.2 • Dues paying Alumni Association FY 1999 Actual 12,810 12,890 FY 1998 Actual • Collaborative partnerships and alliances FY 1999 Actual 15 15 FY 2001 Expected • Persons attending university sponsored 670,781 549,286 479,800 479,800 Subprogram Description: FY 2000 Expected FY 2001 Expected 14,000 14,500 FY 2000 Expected FY 2001 Expected 18 SUBPROGRAM SUMMARY To represent the University by fielding athletic teams that seek to achieve excellence in national and international competition while promoting the well being of the student-athlete, who is first and foremost a student. Goal 2 To continuously build and improve ASU's economic development efforts. Performance Measures FY 2000 Expected Subprogram Mission: members u FY 1999 Actual INTERCOLLEGIATE ATHLETICS Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Goal 1 To increase the number of ASU Alumni Association members and maintain the level of telephone solicitations for monetary contributions to the University. FY 1998 Actual FY 1998 Actual ASA.5.4 Subprogram Goals and Performance Measures: Performance Measures Performance Measures cultural events FY 1999 Actual u Goal 1 To continue to stage excellent non-athletic events for various diverse constituents. 20 Arizona State University considers intercollegiate athletics to be an integral part of the University and strives to achieve the same standards of excellence in its athletics program as exist within its teaching, research, and public service programs. This commitment to excellence in athletics is conducted in the context of a philosophical commitment to certain values, in particular the welfare and academic progress of the individual student-athlete, the principle of institutional control of athletic programs, and complete adherence to established NCAA and PAC-10 rules and regulations. with regional organizations ASA.5.3 SUBPROGRAM SUMMARY COMMUNITY OUTREACH Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Education Arizona State University - Main Campus Page 411 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,987.4 21,055.1 0.0 0.0 2,020.4 22,749.5 0.0 0.0 2,080.4 24,142.5 0.0 Program Total 23,042.5 24,769.9 26,222.9 FTE Positions 208.9 210.1 212.1 • Percent of campus strategic plans ASA.5.6 Performance Measures • Percent of student athletes graduating in FY 2000 Expected 55 FY 2001 Expected 55 55 six years u Goal 2 To provide opportunities for men and women by developing and sustaining programs which help student athletes achieve success, both academically and athletically. FY 1998 Actual Performance Measures • Average GPA of student athletes FY 1999 Actual 2.6 100 100 100 SUBPROGRAM SUMMARY Subprogram Mission: FY 1999 Actual 35 FY 2001 Expected INSTITUTIONAL ADVANCEMENT Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Goal 1 To improve graduation rates of student athletes. FY 1998 Actual 100 FY 2000 Expected completed by required date Subprogram Goals and Performance Measures: u FY 1999 Actual FY 1998 Actual Performance Measures FY 1999 Actual Subprogram Description: FY 2000 Expected FY 2001 Expected 2.7 2.7 2.6 To provide effective and efficient support for the university's missions of academic affairs, research, and public service through executive management, and to maintain and develop strong partnerships with alumni, community leaders and state decision makers. Institutional Advancement furthers awareness of and appreciation for ASU by communicating with diverse constituencies, building and strengthening relationships, and encouraging participation in and support of university programs and initiatives. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 881.8 993.7 0.0 0.0 971.2 1,073.7 0.0 0.0 1,000.0 1,139.4 0.0 Program Total 1,875.5 2,044.9 2,139.4 Subprogram Mission: FTE Positions 22.5 22.3 22.5 To provide overall direction and management for Arizona State University in fulfilling its mission of providing outstanding programs of instruction, research, public service, and economic development. Subprogram Goals and Performance Measures: ASA.5.5 SUBPROGRAM SUMMARY EXECUTIVE MANAGEMENT Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u Goal 1 To obtain private and corporate funds to provide the margin of excellence for the University in the 21st Century. Subprogram Description: Executive Management includes central executive level activities concerned with overall long range planning for the University, administrative support for the entire University community, and University-wide fund raising activities. The Executive Management area includes the Office of the President, the Office of the General Counsel, the Affirmative Action Office, and the leadership of the University's College of Extended Education. • Endowed chairs and professorships u FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 2,177.2 903.6 0.0 0.0 2,155.5 976.3 0.0 0.0 2,219.5 1,036.1 0.0 Program Total 3,080.8 3,131.8 3,255.6 FTE Positions 38.4 37.5 37.9 FY 1999 Actual 67 83 FY 2000 Expected FY 2001 Expected 89 95 Goal 2 To continue to coordinate high quality special events for the University. FY 1998 Actual Performance Measures • Individuals attending campus ($ Thousands) Funding and FTE Amounts: FY 1998 Actual Performance Measures sneaker/special tours • Special events coordinated u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 452 450 465 480 250 265 300 310 u u Subprogram Goals and Performance Measures: u Goal 1 To provide leadership in establishing strategic directions for the University. Page 412 Arizona State University - Main Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY SUMMARY ARIZONA STATE UNIVERSITY - WEST CAMPUS Dr. Lattie Coor, President Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis (480) 965-6671 AWA Agency Mission: To offer quality academic programs in the arts and sciences, as well as in selected professional fields; to encourage the educational, economic, cultural and social development of the metropolitan area; and, to prepare students for success in the global society of the 21st century by engendering a responsiveness to change and an appreciation of the intellectual, cultural, gender and generation diversity of modern society. Agency Description: Arizona State University West is an upper-division, non-residential campus of Arizona State University. Created by the Legislature in 1984, it is located in the rapidly growing northwestern area of metropolitan Maricopa County. It is designed to offer bachelor’s and master’s degrees and certificate programs in the arts and sciences, as well as professional programs in business, education and human services. Funding Note: Because all appropriated funds are combined prior to distribution to the various programs by the University, General Funds and Other Appropriated Funds are combined under the Other Appropriated Funds category. FY 1999 Actual Ø ACADEMIC AFFAIRS Ø STUDENT AFFAIRS Ø ADMINISTRATIVE SERVICES Ø INSTITUTIONAL ADVANCEMENT FY 2000 Estimate FY 2001 Estimate 33,948.4 37,481.8 38,510.8 3,666.9 3,425.9 3,539.5 8,583.5 8,033.4 8,173.8 1,655.3 1,277.3 1,299.6 286.1 81.7 94.2 Agency Total 48,140.2 50,300.1 51,617.9 ($ Thousands) Funding and FTE Summary: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 43,262.7 0.0 45,294.8 0.0 46,295.0 3,075.9 1,515.5 3,330.7 1,592.9 3,556.3 1,672.4 47,854.1 50,218.4 51,523.7 Capital Funds 286.1 81.7 94.2 Agency Total 48,140.2 50,300.1 51,617.9 FTE Positions 717.4 722.3 723.2 Other Non Appropriated Funds Federal Funds Operating Funds Subtotal Agency Goals and Key Performance Measures: Education •Percent of first-time, full-time, degree-seeking undergraduate students persisting after one year •Undergraduate minority students enrolled •Undergraduate students taking courses in the University-College Center •Undergraduate students participating in internships and field experiences •Undergraduate students participating in social and academic activity groups u Key Performance Measures •Degree-seeking students enrolled in graduate programs •Graduate minority students enrolled u •Externally funded research projects (in thousands of dollars) •Students enrolled in research-related courses FY 2000 FY 2001 79 81 82 82 723 785 808 832 262 616 647 679 599 759 781 805 605 880 906 933 FY 1998 FY 1999 FY 2000 FY 2001 596 691 712 733 160 147 150 153 FY 1998 FY 1999 FY 2000 FY 2001 2,222 2,684 2,791 2,847 126 167 170 173 Goal 4 To increase community involvement. •Community participation at events sponsored by ASU West •Collaborative educational projects with K-12 u FY 1999 Goal 3 To extend the research and creative activity agenda. Key Performance Measures u FY 1998 Goal 2 To develop graduate education. FY 1998 FY 1999 FY 2000 FY 2001 46,749 49,445 51,917 54,513 20 22 24 26 Goal 5 To develop enrollment. Key Performance Measures Capital Funds General Funds Other Appropriated Funds Key Performance Measures Key Performance Measures ($ Thousands) Agency Summary: Goal 1 To enrich the texture of undergraduate education. •New undergraduate students enrolled •New undergraduate students enrolled FY 1998 FY 1999 FY 2000 FY 2001 1,103 950 978 1,007 707 614 632 651 that transferred from Arizona community colleges u Goal 6 To optimize use of resources. Key Performance Measures •Percent of upper-division, undergraduate transfer students who graduate in four years •Percent of SCH taught by ranked faculty •Students graduating AWA.1 FY 1998 FY 1999 FY 2000 FY 2001 81 82 83 85 54 56 57 58 1,130 1,148 1,171 1,194 PROGRAM SUMMARY ACADEMIC AFFAIRS Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Arizona State University - West Campus Page 413 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: Program Mission: To provide instruction, research, and service activities that prepare graduates for personal growth, fulfilling careers, and lifelong contributions to the quality of life in the northwest Valley community, surrounding region, and nation. Program Description: Academic Affairs includes activities carried out during the academic year, summer sessions and other periods associated with degree credit and non-credit academic courses. Academic Affairs includes seven different academic and academic support units: College of Arts and Sciences, College of Education, College of Human Services, School of Management, Division of Collaborative Programs, Library, and Academic Affairs Administrative Support. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 6,575.5 585.5 451.2 0.0 6,831.6 636.0 474.4 0.0 7,033.2 678.8 498.0 Program Total 7,612.2 7,942.0 8,210.0 FTE Positions 130.9 136.4 136.5 Subprogram Goals and Performance Measures: u FY 2001 Estimate 0.0 30,623.6 1,979.7 0.0 33,923.6 2,144.5 0.0 34,736.2 2,290.3 Federal Funds 1,345.1 1,413.7 1,484.3 Program Total 33,948.4 37,481.8 38,510.8 FTE Positions FY 2000 Estimate ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1999 Actual 501.1 498.3 Goal 1 To increase the number of students enrolled in undergraduate programs designed for learning and increasing the student's ability to apply new knowledge and critical and artistic perspectives in their careers. FY 1998 Actual Performance Measures • Undergraduate student headcount • Undergraduate minority students AWA.1.2 FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,022 1,079 1,150 1,200 162 204 208 212 SUBPROGRAM SUMMARY COLLEGE OF EDUCATION Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 498.9 This Program Contains the Following Subprograms: 4 College of Arts and Sciences 4 College of Education Subprogram Mission: 4 College of Human Services To promote the improvement of professional education by providing a continuum of research based programs and services to pre-service educators, in-service educators, and other educational decision-makers. 4 School of Management 4 Division of Collaborative Programs Subprogram Description: 4 Library 4 Academic Affairs Administrative Support AWA.1.1 SUBPROGRAM SUMMARY COLLEGE OF ARTS AND SCIENCES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: To provide a range of academic and community support programs to both the campus community and Phoenix metropolitan area that contain the breadth of learning required for a rapidly changing professional environment, that emphasize creative thinking, that are interdisciplinary in nature, and that promote diversity. The College of Education offers programs that emphasize practical application based on the latest research and proven practices. Undergraduate programs lead to initial certification of elementary, secondary, and special education teachers. Graduate programs lead to master's degrees in educational administration, elementary education, and secondary education. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 4,196.7 283.8 528.9 0.0 4,361.5 307.1 555.8 0.0 4,458.5 329.7 583.6 Program Total 5,009.4 5,224.4 5,371.8 FTE Positions 81.6 83.6 83.7 Subprogram Description: Subprogram Goals and Performance Measures: The College of Arts and Sciences offers undergraduate interdisciplinary and disciplinary programs in American Studies, Integrative Studies, Interdisciplinary Arts and Performances, Life Sciences, Social and Behavioral Sciences, and Women's Studies. u Goal 1 To increase the number of students enrolled in undergraduate programs that provide students with knowledge, skills, and technical competencies for citizenship, leadership, and successful careers in the community. Performance Measures Page 414 Arizona State University - West Campus FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Undergraduate student headcount • Undergraduate minority students u 984 943 1,150 1,200 182 193 200 205 Performance Measures • Graduate student headcount • Graduate minority students AWA.1.3 FY 1999 Actual SUBPROGRAM SUMMARY SCHOOL OF MANAGEMENT Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Goal 2 To increase the number of students enrolled in graduate programs that provide students with knowledge, skills, and technical competencies for citizenship, leadership, and successful careers in the community. FY 1998 Actual AWA.1.4 Subprogram Mission: FY 2000 Expected FY 2001 Expected 512 520 510 500 72 66 80 82 To foster the economic vitality of Maricopa County and its citizens, and to advance the practice of management in the context of a global economy where change is constant and far-reaching. Subprogram Description: The School of Management offers a Masters of Business Administration program for working professionals; an undergraduate program that emphasizes the integration of a comprehensive set of management skills and knowledge; and, an accounting program for undergraduate majors, post-baccalaureate students, and working professionals. SUBPROGRAM SUMMARY COLLEGE OF HUMAN SERVICES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 ($ Thousands) Funding and FTE Amounts: Subprogram Mission: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 5,034.8 723.3 102.8 0.0 5,209.5 782.6 108.0 0.0 5,371.5 835.0 113.4 Subprogram Description: Program Total 5,860.9 6,100.1 6,319.9 The College of Human Services offers undergraduate programs that emphasize the integration of a comprehensive set of skills and knowledge in several areas: Communication Studies, Administration of Justice, Recreation and Tourism Management, Social Work, Gerontology and a hosted ASU Main Nursing program. FTE Positions 67.1 70.1 70.2 To provide undergraduate education that promotes community development guided by principles and values of diversity, selfdetermination, and respect for personal and collective well-being while contributing to the development of leadership and careers that promote human and social welfare. Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 3,611.5 301.0 262.2 0.0 4,107.1 325.7 275.5 0.0 4,199.9 347.5 289.3 Program Total 4,174.7 4,708.3 4,836.7 FTE Positions 70.3 77.7 77.8 Goal 1 To increase the number of students enrolled in undergraduate programs that provide knowledge, skills, and technical competencies for citizenship, leadership, and successful careers. Performance Measures • Undergraduate student headcount • Undergraduate minority students FY 1998 Actual FY 1999 Actual Performance Measures • Undergraduate student headcount • Undergraduate minority students u FY 2000 Expected FY 2001 Expected 896 925 950 975 183 195 200 205 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 804 807 850 860 185 194 200 205 Goal 2 To increase the number of students enrolled in the M.B.A. programs that is responsive to the corporate needs of the community. Performance Measures • Graduate student headcount • Graduate minority students Subprogram Goals and Performance Measures: u Goal 1 To increase the number of students enrolled in undergraduate programs that are responsive to the educational needs of working professionals. FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 520 547 550 560 51 47 70 71 SUBPROGRAM SUMMARY AWA.1.5 DIVISION OF COLLABORATIVE PROGRAMS Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: To produce and sustain cross-disciplinary endeavors in instruction, research and service that enrich academic possibilities for student and faculty at ASU West and for community partners. Subprogram Description: Education Arizona State University - West Campus Page 415 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS The Division of Collaborative Programs houses cross-disciplinary enterprises including the Center for Writing Across the Curriculum, the Honor's Program, the Research Consulting Center, and the University-College Center. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 349.9 12.6 0.0 0.0 706.0 13.6 0.0 0.0 730.5 14.5 0.0 Program Total 362.5 719.6 745.0 FTE Positions 12.4 12.9 13.0 Subprogram Goals and Performance Measures: u Goal 1 To provide support services for academic programs in ways that increase enrollment across the campus. FY 1998 Actual Performance Measures • Undergraduate students taking courses in FY 1999 Actual 262 FY 2000 Expected FY 2001 Expected 647 679 616 the University-College Center AWA.1.6 SUBPROGRAM SUMMARY LIBRARY Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 • Microforms (in thousands) • Periodicals subscriptions • Collections use • Items loaned • Items borrowed 1,364 1,399 1,414 3,500 3,500 3,600 1,426 3,600 220,300 166,400 160,000 155,000 16,500 15,700 15,500 15,200 13,300 13,100 13,000 13,000 SUBPROGRAM SUMMARY AWA.1.7 ACADEMIC AFFAIRS ADMINISTRATIVE SUPPORT Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: To provide an institutional structure that promotes the offering of services and programs to students, faculty, and staff in support of the instructional, research, and service mission of ASU West. Subprogram Description: Academic Affairs Administrative Support serves both instructional and research activities. Specific activities include assisting faculty development in areas related to research, promoting faculty linkages to external funding, providing research opportunities for students, encouraging collaborative models of instruction, administering campus-based internal grants, and institutional planning and budget. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate To support learning through information by being a center of information for those who learn, those who teach and those who create. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 7,443.8 51.6 0.0 0.0 9,262.0 55.8 0.0 0.0 9,414.8 59.5 0.0 Program Total 7,495.4 9,317.8 9,474.3 Subprogram Description: FTE Positions 87.6 66.3 66.4 The ASU West Library supports the information needs of ASU West students and faculty by providing information resources on site and access to other sources of information; providing services that enable users to define their information needs and identify, obtain, evaluate, synthesize and apply information relevant to their needs; and, partnering with faculty and academic support services to educate students. Subprogram Goals and Performance Measures: Subprogram Mission: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 3,411.4 21.9 0.0 0.0 3,445.9 23.7 0.0 0.0 3,527.8 25.3 0.0 Program Total 3,433.3 3,469.6 3,553.1 FTE Positions 51.3 51.3 51.3 Subprogram Goals and Performance Measures: u Goal 1 To develop a cohesive and integrated tiered reference/research support service. Performance Measures FY 1999 Actual FY 2000 Expected FY 2001 Expected • Library volumes 293,700 304,400 314,000 324,000 13,100 10,900 10,000 10,000 Page 416 Performance Measures thousands) • Students enrolled in research related courses • Undergraduate students participating in internships and field experiences AWA.2 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 2,222 2,684 2,791 2,847 126 167 170 173 599 759 781 805 PROGRAM SUMMARY STUDENT AFFAIRS Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Program Mission: FY 1998 Actual • Library volumes purchased Goal 1 To provide a variety of research related opportunities for both faculty and students so that they can improve their teaching and research activity skills. • Externally funded research awards ($ in ($ Thousands) Funding and FTE Amounts: u To respond to the student development needs of ASU West's culturally diverse student population for the purpose of enhancing each student's personal, intellectual, and professional growth. Arizona State University - West Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Description: Program Description: Student Affairs consists of four major departmental areas: enrollment services, student academic support services, student development services, and recruitment and outreach services. Administrative Services provides support services in six areas: information technology, facilities development and management, public safety, financial accounting and support services, human resource management services, and auxiliary service operations. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 0.0 2,561.6 934.9 0.0 2,235.1 1,011.6 0.0 2,272.0 1,079.4 Federal Funds 170.4 179.2 188.1 Program Total 3,666.9 3,425.9 3,539.5 FTE Positions 52.3 57.9 58.0 Program Goals and Performance Measures: u To recruit and enroll academically eligible undergraduate students. •First-time undergraduate admissions applications •First-time undergraduate students admitted •New undergraduate students enrolled Goal 2 General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 0.0 8,440.7 142.8 0.0 7,878.8 154.6 0.0 8,008.8 165.0 Federal Funds 0.0 0.0 0.0 Program Total 8,583.5 8,033.4 8,173.8 FTE Positions 150.0 151.0 151.2 •Scholarships (in thousands of dollars) •Grants (in thousands of dollars) •Loans (in thousands of dollars) •Employment (in thousands of dollars) Goal 3 FY 1998 Actual FY 1999 Actual 4 Business/financial Services and Human Resources FY 2000 Expected FY 2001 Expected 1,414 1,450 1,500 4 Information Technology 1,290 1,167 1,200 1,250 4 Administrative Services Support 1,103 950 1,000 1,100 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,215 1,214 1,215 1,215 2,849 2,850 2,850 2,850 12,357 12,360 12,360 12,360 1,367 1,370 1,370 1,370 To retain and graduate students that enroll at ASU West. Performance Measures •Percent of first-time, full-time, degree- seeking undergraduate students persisting after one year •Percent of first-time, full-time, upperdivision, degree-seeking students graduating in four years •Students graduating •Undergraduate students participating in social and academic activity groups AWA.3 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 79 81 82 82 81 82 83 85 1,130 1,148 1,171 1,194 605 880 906 933 PROGRAM SUMMARY ADMINISTRATIVE SERVICES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 SUBPROGRAM SUMMARY AWA.3.1 BUSINESS/FINANCIAL SERVICES AND HUMAN RESOURCES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: To provide coordinated, customer-focused, cost-effective, and innovative services in the areas of financial and human resource services. Subprogram Description: Financial management and human resource management provide support services including human resource functions (e.g., employment, benefits, payroll, records, compensation and classification) and business functions (e.g., accounting services, procurement, property control, special events, scheduling, parking administration, mail, copy, fleet, and contracted services). ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,924.0 10.6 0.0 0.0 2,083.1 11.5 0.0 0.0 2,117.5 12.3 0.0 Program Total 1,934.6 2,094.6 2,129.8 FTE Positions 38.9 39.9 40.0 Subprogram Goals and Performance Measures: Program Mission: To support and facilitate the pursuit of the campus mission of teaching, research, and public service by providing coordinated, customer-focused, cost-effective, and innovative services. Education 4 Plant and Safety Services 1,305 To make student financial assistance readily available for need based and other targeted populations. Performance Measures u FY 1999 Actual This Program Contains the Following Subprograms: Goal 1 Performance Measures u ($ Thousands) Funding and FTE Amounts: FY 2001 Estimate u Goal 1 To provide the campus community with administrative services that foster a responsive, friendly service orientation. Arizona State University - West Campus Page 417 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1998 Actual Performance Measures • State operating budget departments • Active accounts u FY 1999 Actual FY 2000 Expected FY 2001 Expected 75 106 110 115 326 450 474 490 Goal 2 To provide comprehensive human resource services to the campus community. FY 1998 Actual Performance Measures • Participants in human resource training • Job applications processed • Positions filled AWA.3.2 FY 1999 Actual Subprogram Description: Information Technology is the central ASU West support organization for academic and administrative computing; media equipment; and voice; video and data communication. FY 2000 Expected FY 2001 Expected 503 204 344 385 1,554 1,629 1,800 1,840 242 293 275 300 SUBPROGRAM SUMMARY PLANT AND SAFETY SERVICES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 2,151.6 0.0 0.0 0.0 1,935.7 0.0 0.0 0.0 1,967.6 0.0 0.0 Program Total 2,151.6 1,935.7 1,967.6 FTE Positions 32.7 33.7 33.7 Subprogram Goals and Performance Measures: u Subprogram Mission: To provide for the planning, construction, and management of facilities as well as providing a safe and secure environment where teaching and learning can take place. • Students using the student computing center • Average daily user requests for technical assistance resolved Facilities Development and Management maintains the physical and environmental appearance of the campus. The Department of Public Safety provides police and public safety services. FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 3,641.4 131.5 0.0 0.0 3,633.6 142.3 0.0 0.0 3,693.6 151.8 0.0 Program Total 3,772.9 3,775.9 3,845.4 FTE Positions 74.7 73.7 73.8 FY 1998 Actual • Crime reports 40 • Moving vehicle citations • Citizen assists AWA.3.3 FY 1999 Actual FY 2000 Expected 34 FY 2001 Expected 5,058 4,677 4,700 4,800 77 95 100 105 Subprogram Description: Administrative services support guides campus efforts to respond to academic needs through the implementation of continuous improvement initiatives among all campus administrative services. FY 2001 Expected 45 200 182 220 240 4,000 4,225 4,475 4,725 SUBPROGRAM SUMMARY Subprogram Mission: To facilitate and promote the use of informational and instructional technology for student development, faculty and staff support, and effective business processes. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 723.7 0.7 0.0 0.0 226.4 0.8 0.0 0.0 230.1 0.9 0.0 Program Total 724.4 227.2 231.0 FTE Positions 3.8 3.8 3.8 50 INFORMATION TECHNOLOGY Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Page 418 FY 2000 Expected To support and facilitate the implementation of administrative services that are responsive, efficient and productive in support of the campus mission of teaching, research, and public service. Goal 1 To provide a safe environment for students, staff, faculty, and visitors to ASU West. Performance Measures FY 1999 Actual Subprogram Mission: Subprogram Goals and Performance Measures: u FY 1998 Actual SUBPROGRAM SUMMARY AWA.3.4 ADMINISTRATIVE SERVICES SUPPORT Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 ($ Thousands) FY 1999 Actual Goal 1 To improve support for students, faculty, and staff who need assistance with technology by providing general and specialized consulting and training on the use of computing and multimedia technology. Performance Measures Subprogram Description: Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: u Goal 1 To improve support for students, faculty, and staff and the mission of the campus. Performance Measures • Percent of users satisfied with services Arizona State University - West Campus FY 1998 Actual 88 FY 1999 Actual 90 FY 2000 Expected 90 FY 2001 Expected 90 Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AWA.4 PROGRAM SUMMARY INSTITUTIONAL ADVANCEMENT Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Program Mission: To increase awareness and support of Arizona State University West with current and potential students, employees and the surrounding community. Program Description: Institutional Advancement is responsible for campus relations with the public, community, government and alumni. Institutional Advancement also manages marketing, publications, and development programs. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 0.0 1,636.8 18.5 0.0 1,257.3 20.0 0.0 1,278.0 21.6 Federal Funds 0.0 0.0 0.0 Program Total 1,655.3 1,277.3 1,299.6 FTE Positions 14.1 15.1 15.1 Program Goals and Performance Measures: u Goal 1 To increase awareness about ASU West through local, national, and broadcast outlets. FY 1998 Actual Performance Measures •Media placements u Goal 2 512 FY 1998 Actual •Community participation at events 630 645 FY 1999 Actual FY 2000 Expected FY 2001 Expected 49,445 51,915 54,513 20 22 24 26 To raise private funds to support ASU West academic programs and services. FY 1998 Actual Performance Measures •Funds raised from annual fund drive (in thousands of dollars) •Funds raised for scholarships (in thousands of dollars) •Funds raised from major gifts (in thousands of dollars) •Funds raised toward $8M ASU Campaign for Leadership goal (in thousands of dollars) u Education FY 2001 Expected 46,749 sponsored by ASU West •Collaborative educational projects with K12 Goal 3 607 FY 2000 Expected To inform the general public about academic programs and services. Performance Measures u FY 1999 Actual u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 5,100 17,200 20,000 20,000 83 1,082 1,075 1,075 564 1,537 1,650 1,650 1,200 1,780 2,020 3,000 u u Arizona State University - West Campus Page 419 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Summary: AGENCY SUMMARY ARIZONA STATE UNIVERSITY - EAST CAMPUS Dr. Lattie Coor, President Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis (480) 965-6671 AXA FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY 2000 Estimate FY 2001 Estimate 0.0 12,446.3 2,131.7 1,112.1 0.0 13,942.2 2,713.8 1,156.6 0.0 14,281.3 3,448.7 1,202.8 15,690.1 17,812.6 18,932.8 Agency Mission: Capital Funds 1,046.5 224.4 241.1 To offer high quality academic programs in a range of disciplines and professional fields to prepare students for success in the dynamic, multicultural, transnational, and technological society of the 21st century; and to contribute to the educational, economic, and cultural development of local communities, the metropolitan area, and the state through an emphasis on partnerships, programs, research, and services that address societal needs. Agency Description: Agency Total 16,736.6 18,037.0 19,173.9 FTE Positions 219.9 240.3 246.3 Arizona State University East is a new campus of Arizona State University located in southeast Mesa at the Williams Campus. Created by the Legislature in 1994, it serves students and the metropolitan area through baccalaureate degree, master's degree and non-degree programs as well as through applied research and service. Currently, programs are offered in technology, agribusiness, environmental resources, education, business administration, and applied psychology. Other programs will be developed in the liberal arts and sciences as well as in additional professional fields in response to student and employer demand. All programs at ASU East will provide students with the knowledge and skills to succeed in the dynamic, multicultural, transnational, and technological environment of the 21st century. ASU East offers a unique, residential campus learning environment that is studentcentered, encourages an appreciation of and respect for civic life within a diverse community, and strives to integrate the academic and social lives of students. As well, ASU East contributes to the educational, economic, and cultural development of local communities, the metropolitan area, and the state through its emphasis on partnerships, programs, research, and services that address societal needs. PROGRAMS Ø ACADEMIC AND SERVICES FY 2000 Estimate 14,537.1 15,529.0 Ø ADMINISTRATIVE SERVICES 3,280.8 3,275.5 3,403.8 Capital Funds 1,046.5 224.4 241.1 Page 420 16,736.6 18,037.0 Key Performance Measures •Degree/majors offered •Students enrolled each fall semester •Percent of graduating students who rate their academic experience at ASU East as satisfactory or very satisfactory •Degrees awarded each year •Courses offered each academic year u 19,173.9 FY 1998 FY 1999 FY 2000 FY 2001 8 9 15 18 1,052 1,095 1,466 2,000 NA 91 91 92 218 238 255 350 449 485 535 585 Goal 2 To develop national recognition as a leader in selected academic programs. Key Performance Measures •Percent of ranked faculty who u 12,409.3 Agency Total Goal 1 To continue building a broader portfolio of academic programs that prepare students to understand and address the social, economic, technological, and cultural needs of society. FY 2001 Estimate ($ Thousands) FY 1999 Actual u receive recognition as leaders in their disciplines •Endowed chairs/professorships for which funding is pledged and/or committed •Out-of-state students applying to ASU East •Percent of key community, business, and industry representatives who believe ASU East is innovating •Percent of graduating students who rate their exposure to innovative technologies and processes as satisfactory or very satisfactory Funding Note: Because all appropriated funds are combined prior to distribution to the various programs by the University, General Funds and Other Appropriated Funds are combined under the Other Appropriated Funds category. Agency Summary: Agency Goals and Key Performance Measures: FY 1998 FY 1999 FY 2000 FY 2001 NA 30 32 35 1 3 4 5 165 241 265 290 NA NA 80 85 NA 83 85 87 Goal 3 To enhance campus culture and campus life. Key Performance Measures •Staff FTE in campus life services •Staff FTE in student and academic support services •Number of student/campus life activities scheduled •Percent of graduating students satisfied with the campus culture and environment Arizona State University - East Campus FY 1998 FY 1999 FY 2000 FY 2001 6.6 6.6 7.8 8.4 9 9.7 12.7 14 50 149 225 300 NA 73 75 80 Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Percent of graduating students satisfied with co-curricular programs and services at ASU East •Percent of graduating students satisfied with academic services at ASU East •Percent of faculty satisfied with academic services at ASU East •Percent of graduating students satisfied with student services at ASU East •Percent of first-time, degree-seeking students persisting after one year u NA 74 78 80 Key Performance Measures NA 83 NA 85 87 72 register for classes •Courses offered each fall through non-traditional methods or schedules •Ethnic minority students enrolled each fall semester •Percent of international students enrolled each fall semester •Percent of enrolled students, each fall semester, who were in the top 15% of their high school graduating class •Percent of first-time, degree-seeking students persisting after one year u •ASU East students who participate in the ASUE/CGCC partnership each fall semester •Percent of graduating students reporting participation in internships •Partnerships with other educational institutions •Partnerships with business, industry, and community organizations •Percent of key community, business, and industry representatives satisfied with the direction of development at ASU East •Percent of recent alumni who are employed in their fields of study u NA 66 88 62 90 90 65 68 FY 1998 FY 1999 FY 2000 FY 2001 •Percent of graduating students satisfied with the campus environment •Buildings on campus that are connected to a fiber optic backbone •Percent of campus desktops connected to the fiber optic backbone •Average weekly room hours (weekday and evening) utilization of classrooms, each fall semester Education •State General Fund appropriation (in thousands) •Tuition revenue (in thousands) •Campaign gifts and pledges (in thousands) •Sponsored projects expenditures (in thousands) AXA.1 251 268 400 500 64 68 72 72 69 73 224 241 14 15 20 30 18 15 17 18 12 13 14 14 30 28 29 30 66 62 65 68 FY 1998 7,054 FY 1999 FY 2000 FY 2001 10,351 11,297 12,155 2,021 2,282 2,875 3,825 6,616 14,111 17,000 19,000 3,324 4,624 2,798 3,557 PROGRAM SUMMARY ACADEMIC PROGRAMS AND SERVICES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Program Mission: To provide high quality and innovative academic programs and services that enable students to achieve academic success, and to provide services that sustain students and faculty as they pursue their academic goals. Program Description: FY 1998 FY 1999 FY 2000 FY 2001 190 184 225 275 NA 49 50 53 2 2 4 5 10 14 18 22 NA NA NA NA 90 90 FY 1998 NA FY 1999 FY 2000 67 70 Academic Programs and Services provides for the delivery of an array of instructional, research, and public service programs, and basic support services for students and faculty. In addition to the academic units that provide instruction, research, and public service, support units provide functions that enable students to enroll (e.g., admissions, registrar, and financial assistance services) and to sustain their success (e.g., academic advising, learning assistance, career services). Other services critical to the educational enterprise include information technology, library services, and institutional support services. Programs and services are built on internal and external partnerships that enhance their strength. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual 90 FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 0.0 9,326.6 1,970.6 0.0 10,870.0 2,510.5 0.0 11,134.4 3,191.8 Federal Funds 1,112.1 1,156.6 1,202.8 Program Total 12,409.3 14,537.1 15,529.0 FTE Positions 188.1 209.1 214.9 90 Goal 6 To optimize the use of existing physical resources. Key Performance Measures 65 8,237 Goal 7 To optimize the financial resources available to strengthen ASU East. Key Performance Measures Goal 5 To strengthen existing partnerships and create new ones to support program development and provide service to the community. Key Performance Measures u 75 semester •Percent of admitted students who 58 3,441 dollars) NA Goal 4 To recruit and retain a critical mass of students. •New students enrolled each fall •Percent of existing buildings in use •State Capital Outlay (in thousands of FY 2001 75 This Program Contains the Following Subprograms: 4 Morrison School of Agribusiness and Resource Management NA 2 33 39 4 College of Technology and Applied Sciences NA 15 25 50 4 East College 29 27 29 31 4 Academic Services 4 Information Technology Arizona State University - East Campus Page 421 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u 4 Library Services 4 Student Affairs 4 Institutional Support Services Goal 2 To provide a high quality graduate program that prepares students for managerial and administrative positions in agribusiness and environmental and resource management organizations. Performance Measures SUBPROGRAM SUMMARY AXA.1.1 MORRISON SCHOOL OF AGRIBUSINESS AND RESOURCE MANAGEMENT Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 1,409.0 108.3 0.0 2,109.5 136.8 0.0 2,160.8 172.9 Federal Funds 469.2 488.1 507.5 1,986.5 2,734.4 2,841.2 FTE Positions 30.7 40.0 40.6 Performance Measures • Students enrolled in undergraduate majors each fall semester • Undergraduate degrees awarded each year • Percent of graduating seniors satisfied with their overall academic experience at ASU East 20 22 93 94 95 Goal 3 To develop the national reputation of MSABR and CAPS by strengthening research and service partnerships with agribusiness industry and environmental and resource management organizations. FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 608 669 • Sponsored projects expenditures (in 500 1 3 3 4 • Percent of graduating seniors with excellent or good internship experiences NA 90 90 90 551 Subprogram Description: The College of Technology and Applied Sciences (CTAS) offers baccalaureate degree, graduate degree and non-degree programs in technological fields that support professional careers, lifelong learning and professional development. The faculty contributes to the full range of scholarly activities, with special attention to the economic development needs of the community and society through applied research. Goal 1 To provide high quality undergraduate programs that prepare students for productive professional careers in agribusiness, environmental resources, and resource management fields. FY 1999 Actual 26 NA To educate professional technologists at undergraduate and graduate levels for careers that enable them to deliver state-of-theart technical services to industry and government; to conduct applied research that develops and enhances technological applications; and, to provide professional service to the academic community, state, nation and world, with a special emphasis on economic development. Subprogram Goals and Performance Measures: FY 1998 Actual 14 • Percent of graduating graduate students satisfied with overall academic experience at ASU East Subprogram Mission: Program Total u 110 SUBPROGRAM SUMMARY AXA.1.2 COLLEGE OF TECHNOLOGY AND APPLIED SCIENCES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 ($ Thousands) Funding and FTE Amounts: 90 thousands) • Endowed chairs and professorships The Morrison School of Agribusiness and Resource Management (MSABR) offers bachelor's and master's degree programs that address the business, environmental, and resource management aspects of agriculture. These educational programs are designed to prepare students for the wide range of job opportunities that exist in agricultural industries and governmental agencies, both here and abroad. The faculty of the School also carry out research and public service relating to agribusiness, rural development, environmental resources, resource management, and public policy. The School and its faculty are affiliated with the Center for Agribusiness Policy Studies (CAPS) which promotes and supports multi-disciplinary and applied research on a wide range of agribusiness topics. FY 2001 Expected 75 Performance Measures Subprogram Description: FY 2000 Expected 64 u To serve a leadership role in agribusiness and resource management by providing superior educational and careeroriented opportunities for students, by continuing to conduct research that directly affects the success of the agribusiness industry, and by responding to the needs and concerns of the state, national, and global agribusiness communities and their leaders. FY 1999 Actual • Students enrolled in the graduate degree program each fall semester • Graduate degrees awarded each year Subprogram Mission: FY 1998 Actual ($ Thousands) Funding and FTE Amounts: FY 2000 Expected FY 2001 Expected 151 184 203 290 57 56 55 60 NA 94 95 96 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 3,424.9 1,662.8 373.8 0.0 4,202.5 2,100.4 388.7 0.0 4,304.7 2,654.0 404.3 Program Total 5,461.5 6,691.6 7,363.0 FTE Positions 80.6 86.2 91.0 Subprogram Goals and Performance Measures: Page 422 Arizona State University - East Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u FY 1998 Actual Performance Measures • Students enrolled in undergraduate majors each fall semester • Undergraduate degrees awarded each year • Percent of graduating seniors satisfied with their overall academic experience at ASU East u FY 1999 Actual FY 2000 Expected FY 2001 Expected 495 484 490 600 104 115 115 125 NA 89 90 91 FY 1998 Actual • Students enrolled in graduate programs each fall semester • Graduate degrees awarded • Percent of graduating graduate students FY 1999 Actual FY 2000 Expected FY 2001 Expected 150 157 185 195 43 41 45 50 NA 92 92 92 FY 1998 Actual • Sponsored projects expenditures (in thousands) • Percent of graduating seniors with excellent or good internship experiences • Endowed chairs and professorships FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 415.3 12.4 0.0 0.0 959.7 15.7 0.0 0.0 983.1 19.8 0.0 Program Total 427.7 975.4 1,002.9 FTE Positions 10.9 16.9 17.0 FY 1999 Actual 2,042 1,931 FY 2000 Expected FY 2001 Expected 1,950 2,250 NA 77 78 79 0 0 1 1 Goal 1 To enrich the supporting non-major curriculum for students in all programs at ASU East. • Supporting courses that are offered each semester • Percent of graduating seniors who rate their course work at CGCC as good or excellent • Percent of first-time students persisting after one year AXA.1.3 EAST COLLEGE Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: To develop and implement new academic programs, outside of Agribusiness and Technology; to accommodate undecided students; to provide an array of General Studies and general interest courses for all students; and, to provide oversight of the academic partnership with Chandler-Gilbert Community College. Subprogram Description: East College will be the initial administrative home for all new programs developed outside of Agribusiness and Technology. Currently, it offers programs in elementary education, business administration, and applied psychology, as well as general studies and prerequisite courses for all students. In the next several years, faculty will be hired to plan and implement additional new baccalaureate degree programs that are in high demand by students and employers. Education FY 1999 Actual FY 2000 Expected FY 2001 Expected 9 14 33 65 NA 70 72 74 68 62 65 68 Goal 2 To increase the inventory of majors, minors, and certificates that can be completed at ASU East in fields other than agribusiness and technology. FY 1998 Actual Performance Measures • Complete programs offered by East College • Students enrolled in programs offered by East College AXA.1.4 SUBPROGRAM SUMMARY FY 1998 Actual Performance Measures u Goal 3 To contribute to the economic development of the region, state, and nation through applied research and service to technology industries. Performance Measures FY 2000 Estimate u satisfied with their overall academic experience at ASU East u FY 1999 Actual Subprogram Goals and Performance Measures: Goal 2 To increase the range and quality of graduate programs in the College of Technology and Applied Sciences. Performance Measures ($ Thousands) Funding and FTE Amounts: Goal 1 To increase the opportunity for undergraduate student success as graduates of the College of Technology and Applied Sciences. FY 1999 Actual FY 2000 Expected FY 2001 Expected 0 1 3 7 NA 15 140 545 SUBPROGRAM SUMMARY ACADEMIC SERVICES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: To provide programs and services that enable and enhance the ability of faculty and students to be successful in pursuing their academic goals. Subprogram Description: Academic Services contributes to building a strong, active, knowledgeable faculty body through the dissemination of academic and faculty personnel policy and procedural information and by providing growth and development opportunities. As well, Academic Services contributes to the academic development of students through programs that stimulate the scholarly achievements of students. Arizona State University - East Campus Page 423 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,318.4 1.3 269.1 0.0 413.9 1.7 279.8 0.0 424.0 2.1 291.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 983.2 2.9 0.0 0.0 676.6 3.7 0.0 0.0 693.0 4.7 0.0 Program Total 1,588.8 695.4 717.1 Program Total 986.1 680.3 697.7 FTE Positions 8.3 11.1 11.3 FTE Positions 10.3 10.6 10.6 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u u Goal 1 To provide efficient and effective academic services that support faculty and staff, including the processing of academic documents and coordination of faculty and staff development opportunities. FY 1998 Actual Performance Measures • Percent of faculty satisfied with academic services at ASU East • Percent of faculty participating in one or more faculty development workshops • Faculty development workshops or programs offered u FY 1999 Actual FY 2000 Expected FY 2001 Expected AXA.1.5 • Computer workstations available for use NA 72 75 NA 10 60 70 by students • Percent of campus desktops connected to the fiber optic backbone 9 9 12 15 u FY 1998 Actual • Percent of graduating students who are satisfied with academic services at ASU East • Percent of graduating students participating in convocation ceremonies FY 1998 Actual Performance Measures NA Goal 2 To provide opportunities for students to participate in and be recognized for their academic achievements. Performance Measures Goal 1 To provide students and faculty with the technological resources and services needed to support accomplishment of their academic goals. FY 1999 Actual FY 2000 Expected 83 85 87 60 66 70 75 with computer support services • Percent of faculty satisfied with IT services at ASU East AXA.1.6 Subprogram Mission: To provide technological resources and services that support the instructional, research, and administrative needs of students, faculty, and staff. Subprogram Description: Information Technology provides the hardware and software to support centralized academic computing facilities; provides media equipment to support instructional and non-instructional needs campus-wide; provides technological resources and support for distance learning initiatives; coordinates access to voice, video, and data communications campus-wide; facilitates access to universitywide academic and administrative computing resources; and, provides training and consulting services to students, faculty, and staff in the use of these resources. 80 176 200 NA 15 25 50 FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 94 95 96 NA NA NA NA SUBPROGRAM SUMMARY LIBRARY SERVICES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 SUBPROGRAM SUMMARY INFORMATION TECHNOLOGY Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 FY 2001 Expected 68 FY 1998 Actual • Percent of graduating students satisfied NA FY 2000 Expected Goal 2 To provide useful and timely service to the campus community. Performance Measures FY 2001 Expected FY 1999 Actual Subprogram Mission: To provide library resources and services that support the teaching, learning, and research activities of faculty and students at ASU East. Subprogram Description: Library Services develops and maintains an appropriate collection of library resources, in electronic and print formats, and makes the collection available to the campus community and the public, onsite and from remote locations. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 384.2 0.7 0.0 0.0 428.8 0.9 0.0 0.0 439.2 1.2 0.0 Program Total 384.9 429.7 440.4 FTE Positions 10.0 9.8 9.8 Subprogram Goals and Performance Measures: u Page 424 Goal 1 To establish Library Services as an integral and essential component in the academic success of students and faculty. Arizona State University - East Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1998 Actual Performance Measures • Percent of graduating students satisfied with Library Services at ASU East • Faculty who use Library Services • Students who use Library Services u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 66 70 74 NA NA NA NA NA NA NA NA FY 1998 Actual • Faculty satisfied with the accessibility of library resources • Students satisfied with the accessibility of library resources • Workstations available for public use in library facilities • Number of hours the library is open each week AXA.1.7 FY 1999 Actual Goal 2 To provide student programs and services that enhance the quality of the campus culture and campus life. FY 1998 Actual Performance Measures • Events and activities held for students each year • Community hour offerings each year Goal 2 To provide access to library resources sufficient to support instruction, research, and the national leadership aspirations of the academic programs. Performance Measures u FY 2000 Expected FY 2001 Expected NA NA NA NA NA NA NA NA 10 14 13 20 65 65 65 70 • Student organizations registered at ASU East each year • Percent of graduating seniors satisfied with extra-curricular programs and services u FY 2001 Expected NA 24 40 55 NA 25 35 50 NA 14 20 25 NA 69 72 75 FY 1998 Actual • New students participating in orientation • Students participating in student advisement/registration workshops • Students receiving financial aid services STUDENT AFFAIRS Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 FY 2000 Expected Goal 3 To provide services that enhance the likelihood of students' academic success. Performance Measures SUBPROGRAM SUMMARY FY 1999 Actual • Percent of first-time students persisting after one year AXA.1.8 FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 20 50 100 NA 28 80 150 NA 710 800 900 68 62 65 68 SUBPROGRAM SUMMARY INSTITUTIONAL SUPPORT SERVICES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: To provide programs and services that support the educational and career aspirations of ASU East students and that respond to the needs of a diverse and pluralistic student population. Subprogram Description: Subprogram Mission: Student Affairs provides services that are student-oriented, responsive to constituent needs, customer-focused, and costeffective. The services provided include admissions, orientation, registration, financial assistance, general advising, career services, personal counseling and student health services. Student Affairs also facilitates student activities, student governance processes, and other programs that support the life of students on campus. To provide leadership in the planning and development of the campus, in particular, emphasizing opportunities for partnerships with other educational institutions, local industries, and communities. Subprogram Description: Institutional Support Services includes the Office of the Provost; constituent outreach, media relations, internal and external communications, government relations, alumni relations, advertising, public relations and development programs; research and sponsored projects administration; and, planning, budgeting and institutional research functions. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 372.0 138.6 0.0 0.0 481.8 196.2 0.0 0.0 493.6 267.5 0.0 Program Total 510.6 678.0 761.1 FTE Positions 8.6 10.4 10.4 Subprogram Goals and Performance Measures: u Goal 1 To provide the services needed to recruit a critical mass of students to ASU East. Performance Measures • High school and community college prospective student contacts each year • Mailings to prospective students each year • Percent of admitted students who register for classes Education FY 1998 Actual FY 1999 Actual ($ Thousands) Funding and FTE Amounts: FY 2000 Expected FY 2001 Expected NA 1,221 1,343 2,312 NA 1,240 1,367 1,507 64 68 72 73 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,019.6 43.6 0.0 0.0 1,597.2 55.1 0.0 0.0 1,636.0 69.6 0.0 Program Total 1,063.2 1,652.3 1,705.6 FTE Positions 28.8 24.1 24.2 Subprogram Goals and Performance Measures: u Goal 1 To increase the overall visibility and public awareness of the campus, its programs, and its contributions to the region. Performance Measures Arizona State University - East Campus FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected Page 425 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Partnerships with business, industry, and community organizations • Key community, business, and industry representatives aware of the direction of development at ASU East • Percent of graduating students reporting participation in internships u 10 14 18 22 NA NA NA NA NA 49 50 53 Goal 2 To increase the amount of private sector financial support for ASU East programs and services. Performance Measures • Provost's Club members FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1 1 10 30 • Dollars committed for student NA 170 270 405 • Dollars committed for endowed faculty NA 6,100 7,600 9,100 scholarships (in thousands) positions (in thousands) u • Proposals submitted • Proposals awarded • Faculty satisfied with research and FY 1998 Actual FY 1999 Actual FY 2001 Expected 126 156 192 48 84 125 190 NA NA NA NA sponsored projects services u Goal 4 To ensure that the internal planning and development of the campus yields programs and services that are high in quality and beneficial to the state of Arizona. Performance Measures • Key community, business, and industry representatives satisfied with the direction of development at ASU East • Percent of graduating students who rate their overall experience at ASU East as good or excellent AXA.2 FY 1998 Actual FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 0.0 3,119.7 161.1 0.0 3,072.2 203.3 0.0 3,146.9 256.9 Federal Funds 0.0 0.0 0.0 Program Total 3,280.8 3,275.5 3,403.8 FTE Positions 31.7 31.1 31.5 This Program Contains the Following Subprograms: 4 Business and Human Resource Services 4 Facilities and Safety Services 4 Administrative Services Support FY 2000 Expected 102 FY 1999 Actual 4 Campus Life Services Goal 3 To provide support mechanisms for ASU East researchers in an effort to increase research and sponsored project activities. Performance Measures ($ Thousands) Funding and FTE Amounts: FY 2000 Expected FY 2001 Expected NA NA NA NA NA NA NA NA PROGRAM SUMMARY ADMINISTRATIVE SERVICES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Program Mission: SUBPROGRAM SUMMARY AXA.2.1 BUSINESS AND HUMAN RESOURCE SERVICES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: To provide business and human resource services that are responsive to the needs of students, faculty, and staff; that are customer-focused and cost effective; and, that help to create a high quality campus environment. Subprogram Description: Business and Human Resource Services include purchasing and contract administration, bookstore, copy services, mail services, vending, stores and receiving, banking and ATM services, cashiering services, financial support services, and human resource services. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 195.7 0.0 0.0 0.0 259.4 0.0 0.0 0.0 265.7 0.0 0.0 To provide a physical and organizational environment that supports the academic enterprise through high quality, efficient service to students, faculty, and staff. Program Total 195.7 259.4 265.7 FTE Positions 6.5 6.8 6.8 Program Description: Subprogram Goals and Performance Measures: Administrative Services provides an infrastructure of services and facilities to support students, faculty and staff in accomplishing the campus' primary mission as an educational institution. Administrative Services include basic institutional services such as facilities development and management, human resources, public safety, business services, and campus life amenities. Administrative Services focuses on meeting the diverse needs of its customers in a user-friendly and cost-effective manner. Administrative Services staff strive to create an infrastructure of services and facilities that contribute to the high quality of campus life for students, faculty, and staff. u Page 426 Goal 1 To provide business services that help faculty, staff, and students to accomplish the mission and goals of the campus. Performance Measures • Business services provided fully on-site • Campus constituents satisfied with FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 7 8 8 8 NA NA NA NA business services Arizona State University - East Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u u Goal 2 To provide human resource services that help the campus community to accomplish the mission and goals of the campus. FY 1998 Actual Performance Measures • Campus constituents satisfied with FY 1999 Actual NA FY 2001 Expected NA NA human resource services AXA.2.2 • Campus constituents who are satisfied FY 1999 Actual NA FY 2000 Expected FY 2001 Expected NA NA NA with public safety services AXA.2.3 SUBPROGRAM SUMMARY CAMPUS LIFE SERVICES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 SUBPROGRAM SUMMARY FACILITIES AND SAFETY SERVICES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: To provide a variety of support services to help create and nurture a campus ecology that supports academic life; fosters student, faculty, and staff learning outside of the classroom; promotes diversity and civic responsibility; and embodies a sense of community. Subprogram Mission: To provide a safe, functional, and pleasant physical environment that supports the programs and efforts of the academic community. Subprogram Description: Subprogram Description: Facilities and Safety Services includes facilities development and facilities management services, parking and transit services, and public safety and risk management services. Campus Life Services provides services for the campus community including, housing and residential life, campus recreation and wellness, child development services, campus union and conference services, inter-campus shuttle services, a central campus calendar, and campus dining services. ($ Thousands) Funding and FTE Amounts: FY 1998 Actual Performance Measures FY 2000 Expected NA Goal 3 To provide a safe and secure campus environment. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 2,516.7 8.5 0.0 0.0 2,356.2 10.7 0.0 0.0 2,413.5 13.5 0.0 Program Total 2,525.2 2,366.9 2,427.0 FTE Positions 15.5 13.3 13.3 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 280.8 152.6 0.0 0.0 310.6 192.6 0.0 0.0 318.1 243.4 0.0 Subprogram Goals and Performance Measures: Program Total 433.4 503.2 561.5 u FTE Positions 7.5 9.0 9.3 Goal 1 To plan for and develop the physical environment so that it responds to the needs of students, faculty, and staff as the campus grows. Performance Measures • Net assignable square feet of space in use (in thousands) • Campus constituents who feel a sense of campus exists at ASU East • Campus constituents who are satisfied with the physical environment of the campus • Percent of graduating students satisfied with the campus environment u FY 1998 Actual FY 1999 Actual Subprogram Goals and Performance Measures: u FY 2000 Expected FY 2001 Expected 157 180 200 260 NA NA NA NA Performance Measures NA NA NA NA • On-campus residents • Residents who are satisfied with campus • Campus constituents who are satisfied with the maintenance of facilities • Campus constituents who are satisfied with the maintenance of the campus grounds Education FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 881 856 747 850 NA NA NA NA housing and residential life NA 67 70 71 Goal 2 To provide facilities management services that ensure the campus is well-maintained. Performance Measures Goal 1 To provide a campus living environment that is an integral part of the educational experience at ASU East. FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected u Goal 2 To provide a Campus Union and Conference Center that will enhance campus community members' integration into the life of the campus and ensure that out-of-class components of the educational enterprise are connected to academic goals. NA NA NA NA Performance Measures NA NA NA NA • Events held in the Campus Union each year • Campus constituents who are satisfied with the Campus Union facility and services Arizona State University - East Campus FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 160 310 500 700 NA NA NA NA Page 427 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 3 To provide a quality customer-driven food services program to meet the needs of the campus community at a reasonable cost. FY 1998 Actual Performance Measures • Campus constituents who are satisfied FY 1999 Actual NA FY 2000 Expected FY 2001 Expected NA NA NA with campus dining services SUBPROGRAM SUMMARY AXA.2.4 ADMINISTRATIVE SERVICES SUPPORT Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: (480) 965-6671 A.R.S. 15-1601 Subprogram Mission: To provide leadership in the development of an infrastructure of facilities and administrative services that enable students, faculty, and staff to accomplish the mission and goals of the campus. Subprogram Description: Administrative Services Support provides for the administrative oversight of business and financial services, human resource services, facilities development and facilities management services, public safety services and campus life services. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 126.5 0.0 0.0 0.0 146.0 0.0 0.0 0.0 149.6 0.0 0.0 Program Total 126.5 146.0 149.6 FTE Positions 2.2 2.0 2.0 Subprogram Goals and Performance Measures: u Goal 1 To provide leadership in developing effective and efficient services that assist students, faculty, and staff in accomplishing the goals of the campus. FY 1998 Actual Performance Measures • Campus constituents who are satisfied FY 1999 Actual NA NA FY 2000 Expected FY 2001 Expected NA NA with administrative services u Page 428 u u u u u Arizona State University - East Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Capital Funds 4,378.1 1,503.5 1,567.2 Agency Total 371,369.0 381,681.6 386,813.4 AGENCY SUMMARY NORTHERN ARIZONA UNIVERSITY NAA Dr. Clara M. Lovett, President Contact: Clara M. Lovett, President (520) 523-3232 Agency Mission: To serve the citizens of Arizona as the state’s premier residential university, by preparing students to be well-educated, informed, productive participants in their communities and the larger society. To offer graduate programs and support research in areas that are important to the development of the state and the region. To provide an educational environment which values diversity of the human experience and a global perspective on issues. To encourage independent and critical thought and creativity in its students and employees as well as the habits of cooperation and teamwork. To address critical challenges facing the American Southwest by providing educational opportunities in both residential and non-residential environments. To offer instruction through educational partnerships throughout the state that employ a variety of strategies to support distance learning and provide opportunities for faculty and staff development. To provide public service such as teacher education, natural resource management, and rural community development. Agency Description: One of three public universities in Arizona, Northern Arizona University (NAU) serves a multicultural student body of about 20,000 at the historic Mountain Campus in Flagstaff and at several statewide sites including NAU-Yuma where enrollment is expected to grow significantly in the decade ahead. A “Doctoral I” institution, NAU is an acknowledged leader in the educational uses of technologies, teacher preparation, cultural studies, environmental studies, Native American programs, and other fields appropriate to its mission. Funding Note: Because all appropriated funds are combined prior to distribution to the various programs by the University, General Funds and Other Appropriated Funds are combined under the Other Appropriated Funds category. FY 1999 Actual FY 2000 Estimate 120,000.2 122,980.2 124,120.8 39,133.2 41,597.6 42,059.2 102,836.4 106,845.4 108,815.2 15,657.7 18,059.9 18,235.4 28,745.3 28,895.5 29,287.7 Ø INSTITUTIONAL ADVANCEMENT 2,428.6 2,400.4 2,449.0 Ø INSTITUTIONAL OPERATIONS 58,189.5 Ø UNDERGRADUATE PROGRAMS Ø GRADUATE PROGRAMS Ø STUDENT SUPPORT SUPPORT Ø ACADEMIC SERVICES AND PUBLIC Ø RESEARCH SERVICE Education FY 1999 Actual FY 2000 Estimate 0.0 210,292.9 111,554.4 45,143.6 0.0 219,197.4 117,172.7 43,808.0 0.0 220,877.1 120,102.1 44,267.0 366,990.9 380,178.1 385,246.2 Capital Funds 4,378.1 1,503.5 1,567.2 Agency Total 371,369.0 381,681.6 386,813.4 FTE Positions 4,756.3 4,820.4 4,822.2 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY 2001 Estimate u Goal 1 To improve undergraduate education. Key Performance Measures •Percent of students obtaining the schedule they request at registration •Percent of alumni satisfied with their undergraduate experience at NAU •Percent of freshmen and sophomores with 2 or more classes taught by fulltime ranked faculty •Percent of recent alumni employed 1 year after graduation u Key Performance Measures •Percent of graduate students enrolled in scholarly activities including thesis and dissertation research, integrated capstone experiences, independent study and internships •Percent of graduate students satisfied with academic advising •Graduate assistantships employed in a new job 1 year after graduation •Percent of graduate degree recipients enrolled in post-graduate education within one year after completing a graduate degree •Percent of graduate degree recipients who returned to their previous employer and progressed in their career within 1 year after graduation u 60,278.9 FY 1998 FY 1999 FY 2000 FY 2001 73 73 80 80 97 97 97 97 92 94 95 95 95 95 95 95 Goal 2 To strengthen graduate education. FY 1998 FY 1999 FY 2000 FY 2001 30 31 32 32 86 90 90 90 618 620 621 622 36 36 37 37 18 18 19 20 42 42 42 42 Goal 3 To enhance research and impact economic development. Key Performance Measures 59,399.1 FY 2001 Estimate Agency Goals and Key Performance Measures: •Percent of graduate degree recipients ($ Thousands) Agency Summary: ($ Thousands) Funding and FTE Summary: •External support (in millions of dollars) •Grants, fellowships, etc. awarded Northern Arizona University FY 1998 FY 1999 FY 2000 FY 2001 23.8 24.3 24.8 25.0 486 495 503 510 Page 429 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Communities served by the business programs for economic development, such as Center for American Indian Economic Development or Bureau of Business and Economic Research •Cases of professional advising to individuals and businesses in the areas served by the above organizations •Participants in seminars and workshops by the above organizations u 119 123 130 130 Key Performance Measures transferring to NAU programs from community college programs in Arizona •Arizona residents accepted for admission •Students served via NAUNet •Books and journal articles lent by 122 127 140 135 8,876 8,393 8,625 8,800 FY 1998 FY 1999 FY 2000 FY 2001 1,700 1,825 1,925 2,000 5,953 7,106 9,000 9,000 2,504 2,600 2,700 2,800 2,462 2,500 1,815 2,000 Goal 5 To capitalize on new and emerging technologies to improve teaching, learning, research, and service outcomes. Key Performance Measures •Computer stations per residents in halls •Percent of residence hall rooms with direct access to electronic communication •Workshops offered through the Office of Teaching and Learning Effectiveness, Cline Library, and Information Technology Services u •Interdisciplinary programs, workshops, activities •Teachers served through in-service opportunities •School administrators served through in-service opportunities •Citizens served by institutional clinics, centers, institutes, and public service programs u FY 1998 FY 1999 FY 2000 FY 2001 1/32 1/32 1/30 1/30 100 100 100 100 468 500 470 470 FY 1998 FY 1999 FY 2000 FY 2001 68 70 71 72 6,000 6,050 2,395 2,395 500 510 515 515 29,829 30,793 26,750 26,750 Goal 7 To improve efficiency and demonstrate accountability. Key Performance Measures •New process improvement, redesign teams formed •Dollar savings from the Employee Suggestion Program FY 1998 FY 1999 FY 2000 To provide the opportunity for an undergraduate educational environment that leads students to independent thought, creativity, and mastery of the fundamentals essential to a productive citizenry. Program Description: Our main academic objective at NAU is to provide our students with an educational environment that can lead to independent thought, creativity, and mastery of the fundamentals essential to a productive life. Our undergraduate programs cover a diverse range of disciplines, from liberal arts and the sciences to professional fields. Our undergraduate academic program is distinguished by its emphasis on liberal studies. Through our required liberal studies coursework, our students can begin to master the skills of expression and analytical thinking and broaden their intellectual, philosophical, and cultural experience. NAU's academic programs are offered through six colleges, a center, and four freestanding schools. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 109,136.6 10,863.6 0.0 111,542.8 11,437.4 0.0 112,397.4 11,723.4 Federal Funds 0.0 0.0 0.0 Program Total 120,000.2 122,980.2 124,120.8 FTE Positions 1,994.9 1,948.4 1,942.8 General Funds Other Appropriated Funds Other Non Appropriated Funds This Program Contains the Following Subprograms: Goal 6 To strengthen relationships with governmental, educational, and constituent groups. Key Performance Measures Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Program Mission: NAU to Arizona community colleges u PROGRAM SUMMARY UNDERGRADUATE PROGRAMS Goal 4 To assure access to public university education for all qualified residents of Arizona. •Arizona residents successfully NAA.1 FY 2001 12 10 10 10 150,000 150,000 150,000 150,000 4 Overall Undergraduate Instruction 4 Undergraduate Instruction - Mountain Campus 4 Undergraduate Instruction - Statewide Academic Programs 4 Undergraduate Academic Advising SUBPROGRAM SUMMARY NAA.1.1 OVERALL UNDERGRADUATE INSTRUCTION Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Mission: To provide the opportunity for an undergraduate educational environment that leads students to independent thought, creativity, and mastery of the fundamentals essential to a productive citizenry. Subprogram Description: Our main academic objective at NAU is to provide our students with an educational environment that can lead to independent thought, creativity, and mastery of the fundamentals essential to a productive life. Our undergraduate programs cover a diverse range Page 430 Northern Arizona University Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS of disciplines, from liberal arts and the sciences to professional fields. Our undergraduate academic program is distinguished by its emphasis on liberal studies. Through our required liberal studies coursework, our students can begin to master the skills of expression and analytical thinking and broaden their intellectual, philosophical, and cultural experience. NAU's academic programs are offered through six colleges, a center, and four freestanding schools. SUBPROGRAM SUMMARY NAA.1.2 UNDERGRADUATE INSTRUCTION - MOUNTAIN CAMPUS Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Mission: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 54,568.3 5,431.8 0.0 0.0 55,771.4 5,718.7 0.0 0.0 56,198.7 5,861.7 0.0 Program Total 60,000.1 61,490.1 62,060.4 FTE Positions 997.4 974.2 971.4 To provide quality undergraduate educational experiences and the opportunities for personal, intellectual, and professional growth offered by interaction of faculty and staff with individual students in relatively small classes and in diverse educational settings. Subprogram Description: Subprogram Goals and Performance Measures: u Goal 1 To provide the classes necessary for students to meet their degree requirements. Performance Measures • Percent of students obtaining the FY 1998 Actual 73 FY 1999 Actual FY 2000 Expected 73 FY 2001 Expected 80 80 schedule they request at registration u Goal 2 To provide a rich learning environment with exposure to diverse populations and cultures for all students. Performance Measures • Percent of BAs awarded to ethnic minority students • Percent of BAs awarded to international students u FY 1999 Actual FY 2000 Expected FY 2001 Expected 16 17 18 19 2 2 3 4 Goal 3 To provide access to higher education learning experiences for qualified Arizona residents. Performance Measures • Arizona residents successfully transferring to NAU programs from community college programs in Arizona • Arizona residents accepted for admissions u FY 1998 Actual FY 1998 Actual FY 1999 Actual The Mountain Campus is NAU's main campus offering educational opportunities to over 14,000 students in one hundred and nine undergraduate degree programs. Instructional programs develop an understanding of the social and natural systems of which Arizonans are a part. Students are encouraged to accept and grow in the responsibilities and benefits of good citizenship to become effective participants in society, and to develop self discipline. This charge is accomplished through well-planned undergraduate degree programs and committed and well-qualified faculty members. A comprehensive liberal studies program provides a broad spectrum of courses designed to help students learn those skills necessary to be productive in an ever-changing environment. In addition, special programs such as the University Honors Program, the Women s Study Program, and the International Studies Program permit students to pursue the challenge of greater intellectual involvement in selected topics. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 43,568.1 3,380.0 0.0 0.0 44,145.8 3,711.8 0.0 0.0 44,484.0 3,804.6 0.0 FY 2000 Expected FY 2001 Expected Program Total 46,948.1 47,857.6 48,288.6 FTE Positions 793.6 777.3 774.7 1,700 1,825 1,925 2,000 5,953 7,106 9,000 9,000 Subprogram Goals and Performance Measures: u Goal 4 To properly train and educate students to compete in their chosen fields. Goal 1 To provide the classes necessary for students to meet their degree requirements. Performance Measures Performance Measures • Percent of seniors reporting employment opportunities • Percent of seniors reporting plans for postgraduate education • Percent of recent alumni employed • Percent of recent alumni enrolled in postgraduate programs • Percent of satisfaction as determined by survey expressed by employers of NAU graduates • Percent of satisfaction as determined by survey expressed by alumni regarding their undergraduate experience at NAU Education ($ Thousands) Funding and FTE Amounts: FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 60 59 60 60 78 78 78 78 95 94 95 95 51 49 51 51 NA NA NA NA 97 97 97 97 • Percent of students completing lower FY 1998 Actual 77 FY 1999 Actual 71 FY 2000 Expected FY 2001 Expected 80 80 division requirements by the time they have completed 60 credit hours u Goal 2 To increase the number of credit hours taught by fulltime faculty. Performance Measures • Percent of lower division classes taught by full-time faculty • Percent of upper division classes taught by full-time faculty • Percent of freshmen and sophomores with two or more classes taught by fulltime faculty Northern Arizona University FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 70 65 67 67 83 84 80 80 92 94 95 95 Page 431 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 3 To integrate more completely undergraduates into research-related activities including senior thesis, integrated capstone, independent study, and researchrelated internships. Performance Measures • Percent of time reported by faculty spent in research/creative activity where undergraduate students participate with and assist faculty outside of the classroom • Percent of upper division students enrolled in research-focused instruction u • Percent of undergraduate ethnic minority student enrollment in undergraduate programs • Percent of undergraduate international student enrollment in undergraduate programs • Percent of students enrolling in study abroad programs FY 2000 Expected FY 2001 Expected 4.0 2.9 4.5 4.5 14 21 25 25 FY 1998 Actual 18 FY 1999 Actual FY 2000 Expected 20 FY 2001 Expected 20 20 2 2 3 3 1.1 1.1 1.2 1.3 Goal 5 To provide access to higher education learning experiences for qualified Arizona residents. Performance Measures • Arizona residents enrolled in undergraduate programs • Percent of students enrolled in undergraduate programs who are Arizona residents u FY 1999 Actual Goal 4 To provide a rich learning environment with exposure to diverse populations and cultures for all students. Performance Measures u FY 1998 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 10,277 10,062 11,000 11,000 78 78 78 78 • Undergraduate courses taught through instructional television, cable, and videobased courses • Undergraduate sections taught through instructional television, cable, and videobased courses • Undergraduate courses taught on weekends • Undergraduate courses taught in evening FY 1998 Actual 45 FY 1999 Actual 44 FY 2000 Expected FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 4,318.2 1,651.3 0.0 4,864.9 1,630.0 0.0 4,902.2 1,670.7 Federal Funds 0.0 0.0 0.0 Program Total 5,969.5 6,494.9 6,572.9 FTE Positions 83.3 79.5 79.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Subprogram Goals and Performance Measures: u Goal 1 To provide the classes necessary for students to meet their degree requirements. • Percent of students completing lower FY 1998 Actual 77 FY 1999 Actual 80 FY 2000 Expected FY 2001 Expected 75 77 division requirements by the time they have completed 60 credit hours u FY 2001 Expected 45 ($ Thousands) Funding and FTE Amounts: Performance Measures Goal 6 To develop instructional and service delivery systems at the undergraduate level that are responsive to individual learning styles and changing student needs throughout the state. Performance Measures NAU's Statewide Academic Programs serve a large and growing number of Arizona residents who are unable to attend a traditional on-campus residential university because of their geographic location or employment constrictions, but who desire the services, programs, and degrees that are available through NAU. Essential to these programs is the NAU-Community College Arizona Partnership Plan. The plan consists of academic degree programs that are delivered by both on-site faculty and by interactive instructional television located on a participating community college campus. The plan is founded on NAU's historic commitment to distance education and its directive from the Arizona Board of Regents to deliver upper-division courses and undergraduate programs to all rural, and where specifically authorized, metropolitan counties. The Partnership Plan is configured differently at each site and is tailored to the unique needs, developmental history, and technical characteristics of each location. 45 Goal 2 To increase the number of credit hours taught by fulltime faculty. Performance Measures • Percent of upper division classes taught FY 1998 Actual 28 FY 1999 Actual 28 FY 2000 Expected FY 2001 Expected 30 32 by full-time faculty 81 66 75 75 17 21 25 25 270 388 400 410 u Goal 3 To integrate more completely undergraduates into research-related activities including senior thesis, integrated capstone, independent study, and researchrelated internships. Performance Measures SUBPROGRAM SUMMARY NAA.1.3 UNDERGRADUATE INSTRUCTION - STATEWIDE ACADEMIC PROGRAMS Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Mission: To provide quality undergraduate educational experiences and the opportunities for personal, intellectual, and professional growth offered by interaction of faculty and staff with individual students in relatively small classes and in diverse educational settings. • Percent of upper division students FY 1998 Actual 2 FY 1999 Actual 2 FY 2000 Expected FY 2001 Expected 2 2 enrolled in research-focused instruction u Goal 4 To provide a rich learning environment with exposure to diverse populations and cultures for all students. Performance Measures • Percent of undergraduate ethnic minority student enrollment in undergraduate programs • Percent of undergraduate international student enrollment in undergraduate programs FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 40 41 42 44 0 0.3 1 1 Subprogram Description: Page 432 Northern Arizona University Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Performance Measures • Arizona residents enrolled in undergraduate programs • Percent of students enrolled in undergraduate programs who are Arizona residents u academic needs. Goal 5 To provide access to higher education learning experiences for qualified Arizona residents. FY 1998 Actual FY 1999 Actual Performance Measures FY 2000 Expected FY 2001 Expected 1,050 1,099 1,100 1,150 99 99 99 99 Goal 6 To develop instructional and service delivery systems at the undergraduate level that are responsive to individual learning styles and changing student needs throughout the state. Performance Measures • Undergraduate programs taught across the state • Undergraduate courses taught across the state • Undergraduate courses taught through instructional television, cable, and videobased courses • Undergraduate sections taught through instructional television, cable, and videobased courses • Undergraduate courses taught on weekends • Undergraduate courses taught in evening FY 1998 Actual 49 FY 1999 Actual FY 2000 Expected 51 advising • Percent of students satisfied with academic advising • Percent of students who declare a major and are assigned to the academic unit of the major by the time they complete 30 credit hours • Percent of time spent by faculty on undergraduate academic advising u FY 2001 Expected 51 • Percent of alumni satisfied with academic 51 429 517 517 517 66 54 50 50 249 225 230 230 12 14 15 15 180 228 230 235 • Percent of student persistence (first-time, full-time Freshmen) • Percent of students graduating (6-year for first-time, full-time freshmen) • Average number of years required for degree completion • Average number of hours earned at graduation Performance Measures on career concerns • Student satisfaction with advising on career concerns • Students seeking employment through Career Services • Job placements Subprogram Mission: To provide guidance to undergraduate students on choice of major, appropriate classes, and career opportunities. NAA.2 FY 2001 Expected 89 90 90 90 85 84 90 90 83 84 85 85 5 4 5 5 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 72 75 76 77 40 39 40 41 5.2 5.4 5.2 5.1 130 128 127 126 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 12,257 12,500 13,000 13,500 86 87 88 89 82 83 84 85 2,132 2,500 3,000 3,500 2,025 2,050 2,100 2,150 PROGRAM SUMMARY GRADUATE PROGRAMS Subprogram Description: For students with a chosen major, academic advising staff within the department is the primary source of assistance in planning for the program of study. For students with undecided majors the University Advisement Center is available for help in choosing courses, program, and career opportunities. Complementing academic advising is assistance for students in choosing future careers. The Career Services staff provides consultation and information regarding specific career opportunities, effective job seeking techniques and career planning for both undecided and declared majors. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 6,682.0 400.5 0.0 0.0 6,760.7 376.9 0.0 0.0 6,812.5 386.4 0.0 Program Total 7,082.5 7,137.6 7,198.9 FTE Positions 120.6 117.3 117.2 Subprogram Goals and Performance Measures: u FY 2000 Expected Goal 3 To provide quality advising for students for their career needs. • Students advised on career concerns • Percent of alumni satisfied with advising SUBPROGRAM SUMMARY NAA.1.4 UNDERGRADUATE ACADEMIC ADVISING Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 FY 1999 Actual Goal 2 To improve retention and timely graduation rates. Performance Measures u FY 1998 Actual Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Program Mission: To provide a graduate educational environment that leads to advanced knowledge and skills in selected fields, especially those that address critical challenges facing Arizona and the Southwest. Program Description: The principal academic objective for Graduate programs at NAU is to provide advanced training and knowledge in specific professions and fields appropriate to our mission. In addition, there is a commitment to, providing relatively small classes, personal attention, and individualized learning that includes research opportunities with faculty; meeting the needs of a culturally diverse and changing student population; offering relevant academic programs that build on the unique natural and cultural environment of our area; stressing an international perspective by emphasizing global trends and cross-cultural experiences; and providing educational opportunities and public service to the citizens of Arizona. Goal 1 To provide quality advising to students for their Education Northern Arizona University Page 433 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds • Percent of graduate degree recipients ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate FY 2001 Estimate 0.0 30,844.8 8,288.4 0.0 33,340.2 8,257.4 0.0 33,595.4 8,463.8 Federal Funds 0.0 0.0 0.0 Program Total 39,133.2 41,597.6 42,059.2 FTE Positions 590.8 634.6 634.1 (who did not intend to return to the position held before starting a graduate program) employed in year after graduation • Percent of graduate degree recipients in any level of post-graduate education within one year after graduation • Percent of graduate degree recipients who, upon return to their previous employer, progressed in their career within one year of graduation u This Program Contains the Following Subprograms: 4 Overall Graduate Instruction 4 Graduate Instruction - Mountain Campus • Graduate degrees awarded at the Master's level • Graduate degrees awarded at the Doctoral level 4 Graduate Academic Advising u NAA.2.1 SUBPROGRAM SUMMARY OVERALL GRADUATE INSTRUCTION Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 • Percent of master's degrees awarded to To provide a graduate educational environment that leads to advanced knowledge and skills in selected fields, especially those that address critical challenges facing Arizona and the Southwest. Subprogram Description: The principle academic objective for Graduate programs at NAU is to provide advanced training and knowledge in specific professions and fields appropriate to our mission. In addition, there is a commitment to providing relatively small classes, personal attention, and individualized learning that includes research opportunities with faculty; meeting the needs of a culturally diverse and changing student population; offering relevant academic programs that build on the unique natural and cultural environment of our area; stressing an international perspective by emphasizing global trends and cross-cultural experiences; and providing educational opportunities and public service to the citizens of Arizona. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 15,422.4 4,144.2 0.0 0.0 16,670.1 4,128.7 0.0 0.0 16,797.7 4,231.9 0.0 Program Total 19,566.6 20,798.8 21,029.6 FTE Positions 295.4 317.3 317.0 Subprogram Goals and Performance Measures: u Goal 1 To properly train and educate graduate students to compete in their chosen fields. Performance Measures Page 434 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 37 37 18 18 19 20 42 42 42 42 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,688 1,700 1,725 1,750 56 60 65 70 Goal 3 To improve educational opportunities and financial assistance opportunities for graduate students from underrepresented ethnic minority groups. Performance Measures Subprogram Mission: 36 Goal 2 To offer programs which meet needs for graduate level instruction, such as teacher education or advanced professional training. Performance Measures 4 Graduate Instruction - Statewide Academic Programs 36 ethnic minority students • Percent of doctoral degrees awarded to ethnic minority students FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 17 18 19 20 16 17 18 19 SUBPROGRAM SUMMARY NAA.2.2 GRADUATE INSTRUCTION - MOUNTAIN CAMPUS Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Mission: To provide quality graduate educational experiences and the opportunities for personal, intellectual, and professional growth offered by interaction of faculty and staff with individual students in relatively small classes and in diverse educational settings. Subprogram Description: The Mountain Campus is NAU s main campus offering educational opportunities to almost 2,000 students in forty master's and eight doctoral degree programs. Our main academic objective at NAU is to provide our students with an educational environment that can lead to advanced knowledge and skills in selected fields, especially those that address critical challenges facing Arizona and the Southwest. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 7,501.1 449.2 0.0 0.0 7,734.7 521.9 0.0 0.0 7,793.9 534.9 0.0 Program Total 7,950.3 8,256.6 8,328.8 FTE Positions 137.7 146.5 146.4 Subprogram Goals and Performance Measures: Northern Arizona University Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 To offer programs which meet needs for graduate level instruction, such as teacher education or advanced professional training. Performance Measures • Graduate student enrollments in Master's level programs • Graduate student enrollments in Doctoral level programs u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,102 1,113 1,120 1,120 292 297 300 300 • Graduate student enrollments in such Subprogram Description: 16 15 16 17 NAU's Statewide Academic Programs serve a large and growing number of Arizona residents who are unable to attend a traditional on-campus residential university because of their geographic location or employment constraints but who desire the services, programs, and degrees that are available through NAU. Instruction is delivered by a variety of means - interactive television, cable television, video tape, and on-site faculty instruction. Our main academic objective at NAU is to provide our students with an educational environment that can lead to advanced knowledge and skills in selected fields, especially those that address critical challenges facing Arizona and the Southwest. 24 29 30 30 Funding and FTE Amounts: FY 1998 Actual 353 FY 1999 Actual 355 FY 2000 Expected FY 2001 Expected 360 365 programs u Goal 3 To improve educational opportunities and financial assistance opportunities for graduate students from underrepresented ethnic minority groups. Performance Measures • Percent of graduate ethnic minority student enrollment in master's programs • Percent of graduate ethnic minority student enrollment in doctoral programs • Percent of financial assistance given to ethnic minority graduate students • Financial assistance given to ethnic minority graduate students (in thousands) • Percent of graduate assistantships awarded to ethnic minority graduate students u • Percent of graduate students enrolled in each of these activities • Percent of time spent by faculty in guiding independent scholarly inquiry activities of graduate students u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 20 30 30 30 2,595.6 2,600.0 2,678.0 2,700.0 26 26 26 26 Goal 4 To engage graduate students in scholarly activities including thesis and dissertation research, integrated capstone experiences, independent study and internships. Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected • Graduate courses taught through instructional television, cable, and videobased courses • Graduate sections taught through instructional television, cable, and videobased courses • Graduate courses taught on weekends and evenings Education FY 2000 Estimate FY 2001 Estimate 0.0 6,546.0 3,643.1 0.0 0.0 7,504.6 3,546.0 0.0 0.0 7,562.1 3,634.7 0.0 Program Total 10,189.1 11,050.6 11,196.8 FTE Positions 132.9 146.6 146.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u FY 2001 Expected 30 41 42 43 2 2 2 2 Goal 1 To offer graduate programs which meet needs for graduate level instruction, such as teacher education or advanced professional training. Performance Measures • Graduate student enrollments in Master's FY 1998 Actual 9 FY 1999 Actual 16 FY 2000 Expected 17 level programs • Graduate student enrollments in Doctoral level programs u FY 2001 Expected 18 17 20 22 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 2,684 3,070 3,100 3,150 24 39 40 41 Goal 2 To offer graduate programs which focus on applied scholarly activity on the Colorado Plateau, rural Arizona, and adjacent areas of Mexico, emphasizing the relationship of these programs to the global environment. Performance Measures 9 ($ Thousands) FY 1999 Actual Subprogram Goals and Performance Measures: Goal 5 To develop instructional and service delivery systems at the graduate level that are responsive to individual learning styles and changing student needs throughout the state. Performance Measures Subprogram Mission: To provide quality graduate educational experiences and the opportunities for personal, intellectual and professional growth offered by interaction of faculty and staff with individual students in relatively small classes and in diverse educational settings. Goal 2 To offer graduate programs which focus on applied scholarly activity on the Colorado Plateau, rural Arizona, and adjacent areas of Mexico, emphasizing the relationship of these programs to the global environment. Performance Measures SUBPROGRAM SUMMARY NAA.2.3 GRADUATE INSTRUCTION - STATEWIDE ACADEMIC PROGRAMS Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 • Graduate student enrollments in such FY 1998 Actual 3,068 FY 1999 Actual 3,070 FY 2000 Expected FY 2001 Expected 3,075 3,080 programs 89 90 92 95 Northern Arizona University Page 435 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u FY 1998 Actual Performance Measures • Percent of graduate ethnic minority student enrollment in master's programs • Percent of graduate ethnic minority student enrollment in doctoral programs • Percent of financial assistance to ethnic minority graduate students • Financial assistance to ethnic minority graduate students (in thousands) u FY 2000 Expected FY 2001 Expected 19 20 21 21 9 23 24 25 30 30 30 30 1,046.2 1,077.5 1,109.9 1,110.0 FY 1998 Actual • Percent of graduate students enrolled in each of these activities FY 1999 Actual 3 FY 1998 Actual • Graduate programs taught across the state • Graduate courses taught across the state • Graduate courses taught through instructional television, cable, and videobased courses • Graduate sections taught through instructional television, cable, and videobased courses • Graduate courses taught on weekends and evenings NAA.2.4 FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,375.3 51.9 0.0 0.0 1,430.8 60.8 0.0 0.0 1,441.7 62.3 0.0 Program Total 1,427.2 1,491.6 1,504.0 FTE Positions 24.8 24.1 24.1 Subprogram Goals and Performance Measures: FY 2000 Expected 3 FY 1999 Actual FY 1998 Actual • Percent of students satisfied with FY 2001 Expected 3 FY 2000 Expected Goal 1 To provide appropriate advising to graduate students for their academic and career needs. Performance Measures 3 academic advising • Percent of time spent by faculty on graduate academic advising NAA.3 Goal 5 To develop instructional and service delivery systems at the graduate level that are responsive to individual learning styles and changing student needs throughout the state. Performance Measures FY 1999 Actual u Goal 4 To engage graduate students in scholarly activities including thesis and dissertation research, integrated capstone experiences, independent study, and internships. Performance Measures u FY 1999 Actual ($ Thousands) Funding and FTE Amounts: Goal 3 To improve educational opportunities and financial assistance opportunities for graduate students from underrepresented ethnic minority groups. FY 1999 Actual FY 2000 Expected FY 2001 Expected 89 90 90 90 1.2 1.2 1.2 1.2 PROGRAM SUMMARY STUDENT SUPPORT FY 2001 Expected 89 89 89 89 499 628 700 700 20 19 20 20 43 54 55 55 275 293 300 300 Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Program Mission: To foster students' intellectual and personal development by creating learning environments that support and enhance NAU's academic mission through programs, services, and facilities. To enrich the learning experience of students by providing integrative learning opportunities and basic support services. Program Description: SUBPROGRAM SUMMARY GRADUATE ACADEMIC ADVISING Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Primary functional areas in this program include student learning; recruitment and retention; social, recreational and cultural development; counseling; health and wellness; financial support services; student life programs; and athletics. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual Subprogram Mission: To provide guidance to graduate students on choice of area of emphasis, appropriate classes, career opportunities, choice of thesis or dissertation topic, and to provide development and oversight of thesis or dissertation research or independent project. Subprogram Description: Graduate students receive advising from faculty members on academic (emphasis, classics, research topics) and career matters. FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 0.0 19,802.8 57,827.6 0.0 19,029.2 63,016.2 0.0 19,175.4 64,591.8 Federal Funds 25,206.0 24,800.0 25,048.0 Program Total 102,836.4 106,845.4 108,815.2 FTE Positions 858.0 920.4 922.1 This Program Contains the Following Subprograms: 4 Overall Student Support 4 Learning Support For Students - Mountain Campus 4 Learning Support For Students - Statewide Programs 4 Minority Recruitment, Retention, and Graduation 4 Athletics Page 436 Northern Arizona University Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS NAA.3.1 SUBPROGRAM SUMMARY SUBPROGRAM SUMMARY NAA.3.2 LEARNING SUPPORT FOR STUDENTS - MOUNTAIN CAMPUS Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 OVERALL STUDENT SUPPORT Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Mission: Subprogram Mission: To foster students' intellectual and personal development by creating learning environments that support and enhance NAU's academic mission through programs, services, and facilities. To enrich the learning experience of students by providing integrative learning opportunities and basic support services. To promote academic success and intellectual development in and outside the classroom by supporting and enhancing student learning through programs and services. Subprogram Description: Subprogram Description: Learning support for students provides programs which support and enhance the academic mission of the institution. Services include admissions and registration; academic advisement and retention support services; counseling, testing, and learning assistance; and support to special needs students. Primary functional areas in this program include - student learning; recruitment and retention; social, recreational and cultural development; counseling; health and wellness; financial support services; student life programs; and athletics. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds FY 2000 Estimate 0.0 0.0 5,704.3 24,128.8 11,036.0 5,748.0 24,732.0 11,146.4 54,407.6 Program Total 39,218.1 40,869.1 41,626.4 461.0 FTE Positions 335.0 360.5 361.4 9,587.7 32,295.9 12,524.0 Program Total 51,418.2 53,422.7 460.2 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u u Goal 1 To meet admissions and registration processing demands. Performance Measures • Applications received • Undergraduate students admitted • Graduate students admitted • Undergraduate Mountain Campus FY 1998 Actual 10,235 FY 1999 Actual 11,092 FY 2000 Expected FY 2001 Expected 11,500 12,000 8,291 8,964 9,000 1,412 2,062 2,075 2,100 13,047 12,795 13,000 13,100 • Undergraduate Statewide Academic 9,100 1,011 1,111 1,200 1,300 • Grad Mountain Campus students 1,873 1,880 1,900 1,900 3,687 4,154 4,200 4,250 students registered u • Students using Learning Assistance Centers and other learning support programs • Students with disabilities assisted u • Preview participants Freshmen students • Preview participants Transfer students • Offsite preview participants • Passports participants • Orientation week participant contacts Freshmen students Education FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 2,236 2,250 2,300 2,350 540 700 700 700 104 150 200 200 1,700 1,500 1,500 1,500 6,000 6,000 6,000 Performance Measures • Percent of residence Life yearly average 6,000 u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 6,383 6,500 6,750 7,000 242 251 260 265 Goal 2 To provide a premier residential living experience for students choosing to live on campus. occupancy • Educational/cultural programs presented in residence halls • Ratio of computer stations per resident in halls Goal 2 To assist students in the transitions associated with the university experience by providing orientation activities. Performance Measures Goal 1 To augment academic programs by providing learning and other support to students. Performance Measures Programs students registered registered • Grad Statewide Academic Programs students registered FY 2001 Estimate 0.0 0.0 9,514.6 31,508.1 12,400.0 General Funds FY 2000 Estimate 5,973.1 22,028.3 11,216.7 0.0 9,901.4 28,913.8 12,603.0 429.0 FY 1999 Actual Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 Other Appropriated Funds Other Non Appropriated Funds Federal Funds FTE Positions ($ Thousands) Funding and FTE Amounts: FY 2001 Estimate FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 91 91 93 93 766 750 750 750 1/32 1/32 1/30 1/30 Goal 3 To assist students in cultural, physical, and social development/wellness by providing services, activities, and events. Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected • Students use/participation: Recreation 257,620 275,000 275,000 275,000 74,822 76,000 77,000 77,000 36,377 36,800 37,000 37,000 1,541 1,613 1,655 1,700 Center visits • Students use/participation: Health Center visits • Students use/participation: Wall Aquatic Center • Students use/participation: Counseling Center visits Northern Arizona University Page 437 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Students use/participation: Outdoor recreation • Students use/participation: Safety education programs • Students use/participation: Intramural participants • Multicultural Programs • Students use/participation: Multicultural participants u 8,642 8,850 9,000 9,000 3,197 2,000 2,000 2,000 10,347 10,700 11,000 11,500 210 100 100 100 2,398 1,200 1,200 1,200 Goal 4 To support student learning by providing financial support services to qualified students within the specific limitations of the financial aid system. Performance Measures • Financial aid applications processed • Students receiving financial aid by categories: Scholarships • Students receiving financial aid by categories: Waivers • Students receiving financial aid by categories: Grants • Students receiving financial aid by categories: Employment • Students receiving financial aid by categories: Loans • Students employed in departments FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected • Students receiving financial aid by categories: Scholarships • Students receiving financial aid by categories: Waivers • Students receiving financial aid by categories: Grants • Students receiving financial aid by categories: Employment • Students receiving financial aid by categories: Loans 494 500 48 68 70 75 289 315 324 335 50 50 50 50 644 700 721 750 SUBPROGRAM SUMMARY NAA.3.4 MINORITY RECRUITMENT, RETENTION, AND GRADUATION Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 19,800 20,394 20,500 2,923 3,200 3,296 3,400 3,260 3,325 3,424 3,500 Subprogram Mission: 3,940 4,000 4,120 4,200 To increase retention and graduation rates of students from underrepresented groups by providing access and support services. 4,666 4,800 4,944 5,000 Subprogram Description: 6,853 7,000 7,210 7,300 4,585 4,750 4,892 5,000 The Minority Recruitment and Retention program, in collaboration with programs throughout the university, provides outreach and support services that promote higher success and graduation rates for students from under-represented groups. Subprogram Mission: To promote academic success and intellectual development in and outside the classroom by supporting and enhancing student learning statewide through programs and services. Subprogram Description: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,174.0 2,931.6 1,386.3 0.0 1,138.1 3,306.1 1,364.0 0.0 1,146.9 3,388.8 1,377.6 Program Total 5,491.9 5,808.2 5,913.3 FTE Positions 32.3 40.5 40.5 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,022.1 36.5 0.0 0.0 1,075.8 14.1 0.0 0.0 1,084.1 14.5 0.0 Program Total 1,058.6 1,089.9 1,098.6 FTE Positions 18.2 18.9 18.9 Subprogram Goals and Performance Measures: Goal 1 To increase the enrollment rates of underrepresented and ethnic minority. Performance Measures • Enrolled students who are members of ethnic minorities • Percent of enrolled students who are members of ethnic minorities • Students contacted through: Native American Recruitment Team • Students contacted through: Pre-college programs • Students contacted through: Recruitment programs u Performance Measures u • Percent of undergraduate degrees FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 3,644 3,828 3,900 4,000 19 19 20 20 3,500 3,550 3,600 3,650 2,045 2,050 2,080 2,100 5,200 5,250 5,250 5,300 Goal 2 To increase the persistence and graduation rates of underrepresented and ethnic minority groups. Subprogram Goals and Performance Measures: Goal 1 To support student learning by providing financial support services to qualified students within the specific limitations of the financial aid system. ($ Thousands) Funding and FTE Amounts: u Learning support for students provides programs which support and enhance the delivery of academic programs statewide. Services include admissions and registration; academic advisement and retention support services; counseling, testing, and learning assistance; and support to special needs students. Page 438 480 19,196 SUBPROGRAM SUMMARY NAA.3.3 LEARNING SUPPORT FOR STUDENTS - STATEWIDE PROGRAMS Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Performance Measures 481 awarded to ethnic minority students • Percent of ethnic minority student persistence (first-time, full-time, freshmen after 1 year) FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 18 16 18 19 75 75 75 75 FY 2001 Expected Northern Arizona University Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS NAA.3.5 NAA.4 SUBPROGRAM SUMMARY ATHLETICS Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 PROGRAM SUMMARY ACADEMIC SUPPORT SERVICES Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Mission: Program Mission: To provide strong intercollegiate athletic programs which enhance the development and graduation of the student-athlete as well as attract community and alumni support for the university. To provide the technological, intellectual, and general support necessary for the university to accomplish its academic/instructional mission. Subprogram Description: Program Description: NAU's athletic program participates in Division I of the National Collegiate Athletic Association (NCAA) and is a member of the Big Sky Conference. NAU's intercollegiate athletic program consists of seven men's and eight women's sports (Men's Football, Men's and Women's Basketball, Men's and Women's Indoor Track and Field, Men's and Women's Outdoor Track and Field, Men's and Women's Cross Country, Men's and Women's Swimming and Diving, Men's and Women's Tennis, and Women's Volleyball and Golf). In addition the areas of financial aid, educational support services, athletic training, and athletic development support the overall mission of the Athletics Department. This program gives overall support and guidance to instruction through administrative and support functions which include library services and computing/network support. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,732.2 3,917.4 0.0 0.0 1,596.4 4,059.1 0.0 0.0 1,608.7 4,160.6 0.0 Program Total 5,649.6 5,655.5 5,769.3 FTE Positions 43.5 40.3 40.3 0.0 13,887.9 1,769.8 0.0 15,915.0 2,144.9 0.0 16,036.9 2,198.5 Federal Funds 0.0 0.0 0.0 Program Total 15,657.7 18,059.9 18,235.4 FTE Positions 252.6 225.2 225.1 4 Academic Computing 4 Statewide Academic Programs 4 Instructional Support NAA.4.1 • Percent of graduation rates for student athletes • Average GPA for male student athletes • Average GPA for female student athletes u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 50 55 60 60 2.76 2.80 2.80 2.85 3.24 3.25 3.25 3.30 Goal 2 To provide intercollegiate opportunities consistent with proportions in the general student body. Performance Measures • Student athletes • Sports • Women's teams • Men's teams • Female percentage of student athletes/ FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 385 390 390 390 16 16 16 16 9 9 9 9 7 7 7 6 45/60 50/60 60/60 60/60 55/40 50/40 40/40 40/40 female percentage of student populations • Male percentage of student athletes/ male percentage of student populations Education FY 2001 Estimate 4 Library Goal 1 To ensure the athletic programs are committed to academic success of the student-athletes. Performance Measures FY 2000 Estimate This Program Contains the Following Subprograms: Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY LIBRARY Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Mission: To support the teaching, research, and service goals of the NAU academic community by providing effective access to library materials, information, and resources. Subprogram Description: The Cline Library serves students and faculty on the Flagstaff campus as well as statewide. The library is a selective U.S. Government depository which maintains a limited collection of Arizona state publications, and houses more than seven million volumes, as well as many government documents, maps, microforms, sound recordings, videos and films, and bound periodical volumes. Services include the Special Collections and Archives Department, extended loan privileges for faculty and graduate students, interlibrary loan and document delivery, computerized literature searches, CD-ROM periodical Indexes and databases, and library use instruction. The on-line library information system includes the library's general catalog of Northern Arizona University (NAU) holdings as well as a variety of Northern Arizona University Page 439 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS other databases and library catalogs. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 2,418.5 0.0 0.0 0.0 2,982.4 0.0 0.0 0.0 3,005.3 0.0 0.0 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 6,008.8 39.7 0.0 0.0 6,421.0 82.2 0.0 0.0 6,179.4 81.6 0.0 Program Total 2,418.5 2,982.4 3,005.3 Program Total 6,048.5 6,503.2 6,261.0 FTE Positions 43.0 50.0 50.0 FTE Positions 107.0 81.3 81.2 Subprogram Goals and Performance Measures: u Subprogram Goals and Performance Measures: u Goal 1 To develop, improve and manage Library collections which best serve the academic mission of NAU. FY 1998 Actual Performance Measures • Volumes purchased/ replaced • Periodical subscriptions u FY 1999 Actual FY 2000 Expected FY 2001 Expected 52,227 53,000 53,000 54,000 6,253 6,263 6,270 6,300 FY 1998 Actual • Periodical titles available electronically to end user • Articles electronically transmitted from other libraries/resources • Electronic accesses to the on-line catalog • Percent user satisfaction (obtained by FY 1999 Actual 9,139 9,500 • Stations to services in central computing labs w/ network access • Modems available (NAU central site) • Network connections Staff FY 2000 Expected FY 2001 Expected 10,000 10,500 • Network connections Students, labs • LOUIE accesses • Percent of student body with e-mail FY 1999 Actual FY 2000 Expected FY 2001 Expected 360 370 400 400 244 276 300 300 122 129 129 129 5,746 7,010 8,412 10,178 1,030 1,295 1,619 2,000 664,027 697,228 711,173 720,000 70 75 80 85 accounts 8,201 8,500 8,500 9,000 395,263 275,900 270,000 270,000 75 85 90 90 NAA.4.3 SUBPROGRAM SUMMARY STATEWIDE ACADEMIC PROGRAMS Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 survey) NAA.4.2 FY 1998 Actual Performance Measures • NAU modems available statewide Goal 2 To improve access to library information, materials, and instruction. Performance Measures Goal 1 To develop, improve, and manage access to central computing resources for the NAU academic community. SUBPROGRAM SUMMARY Subprogram Mission: ACADEMIC COMPUTING Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 To provide the support services and resources required for NAU to fulfill its statewide educational mission. Subprogram Description: Subprogram Mission: To provide computing related services and resources in support of instructional programs and learning environments of the university. This program gives overall support and guidance to statewide instruction through administrative and support functions which include library services and computing/network support. Subprogram Description: Funding and FTE Amounts: The Instruction and Research Support Services group in Computing Technology Services is the primary provider for academic computing services. Services include central computer labs, local electronic campus information systems, and electronic mail and Internet access for faculty and students. This group also assists departments running their own computer labs, and provides technical assistance with computer-related academic projects often involving new technologies such as networking or multimedia. Other groups in Computing Technology Services assist in providing students with access to their student records, such as registration, financial aid, and student fees. FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 4,227.7 445.4 0.0 0.0 4,666.6 474.1 0.0 0.0 4,993.1 488.6 0.0 Program Total 4,673.1 5,140.7 5,481.7 FTE Positions 79.9 76.3 76.2 Subprogram Goals and Performance Measures: u Goal 1 To improve statewide access to library information, materials, and instruction. Performance Measures • Individuals served by IITV and offsite library instruction • Sites with access to the on-line catalog Page 440 ($ Thousands) FY 1999 Actual Northern Arizona University FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,303 1,400 1,400 1,450 12 12 12 12 Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Library materials delivered electronically to field sites (articles) • Library materials mailed to field sites Articles • Library materials mailed to field sites Books • Library materials mailed to field sites CD ROM search u 3,129 3,270 3,500 3,750 14,022 21,000 23,100 25,000 800 850 850 900 3,501 3,800 3,800 4,000 Goal 2 To improve statewide access to network services, general computing resources, and instructional technology for NAU faculty and students. FY 1998 Actual Performance Measures • Remote teaching sites with network access • IITV sites Statewide Host Affiliates FY 2001 Expected 32 35 25 32 39 40 4 5 6 6 0 2 2 2 23 27 32 32 INSTRUCTIONAL SUPPORT Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 23 24 19 25 15 15 19 15 2 1 0 1 656.4 654.3 571.2 680.0 (fiscal) (in thousands of dollars) • Financial support for full year sabbaticals (calendar) (in thousands of dollars) • Programs to provide training in use of other instructional technologies 467.5 545.1 638.3 560.0 28.7 14.1 0 15.0 173 143 131 131 NAA.5 PROGRAM SUMMARY RESEARCH AND PUBLIC SERVICE Program Description: Research includes activities specifically organized to produce research outcomes and commissioned by an agency either external to the institution or within an organizational unit within the institution. Public Services includes activities established to provide noninstructional services beneficial to groups external to the institution. Subprogram Description: Instructional innovation and improvement is promoted with support for faculty efforts by reduced load, grants, sabbatical and training programs. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 1,232.9 1,284.7 0.0 1,845.0 1,588.6 0.0 1,859.1 1,628.3 Federal Funds 0.0 0.0 0.0 Program Total 2,517.6 3,433.6 3,487.4 FTE Positions 22.7 17.6 17.6 FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1999 Actual FY 2000 Expected FY 2000 Estimate FY 2001 Estimate 0.0 3,755.8 5,051.9 0.0 3,800.2 6,087.3 0.0 3,829.3 6,239.4 Federal Funds 19,937.6 19,008.0 19,219.0 Program Total 28,745.3 28,895.5 29,287.7 FTE Positions 392.3 390.0 394.9 This Program Contains the Following Subprograms: Goal 1 To encourage and support participation in curriculum development by faculty, and provide grants and workshops for faculty to improve instruction. FY 1998 Actual ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: • Percent of faculty receiving release time FY 2001 Expected To use university resources and talents to provide leadership in research activities and cultural and community programs serving areas of rural Arizona and the Southwest. To develop/provide innovative materials/practices that bring current knowledge into the instructional context. Performance Measures FY 2000 Expected Program Mission: Subprogram Mission: u • Number of semester sabbaticals • Number of full year sabbaticals (fiscal) • Number of full year sabbaticals (calendar) • Financial support for semester sabbaticals FY 1999 Actual Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 SUBPROGRAM SUMMARY General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1998 Actual Performance Measures (in thousands of dollars) 29 Affiliates • IITV sites Statewide Hub Affiliates NAA.4.4 FY 2000 Expected Goal 2 To provide opportunities for faculty growth and professional development. • Financial support for full year sabbaticals 25 • IITV sites Statewide Connection • IITV sites Statewide Classrooms FY 1999 Actual u 4 Research FY 2001 Expected 19 21 21 21 156 211 260 260 134.0 287.0 350.0 500.0 4 Public Service 4 Economic Development for curriculum development • Grants awarded for instructional development • Value of grants awarded for instructional development (in thousands of dollars) NAA.5.1 SUBPROGRAM SUMMARY RESEARCH Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Mission: To conduct basic and applied research related to NAU's academic Education Northern Arizona University Page 441 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS NAU's relationship to the rural areas of the state. Through applied research bureaus, institutes, resource centers, and other activities, the University provides a reservoir of expertise and information. programs with targeted areas of rural Arizona and the Southwest. Subprogram Description: This program supports an expansion of the research and scholarly activity of faculty and students, and encourages increased faculty effort to obtain research grants and contracts from outside fund agencies through a competitive research grant process. The program emphasizes the involvement of graduate and undergraduate students in applied research, and service projects as an integral part of their educational experience. A major emphasis is support of the research and scholarly efforts of faculty in each college and school to develop and maintain viable research programs appropriate to the mission of NAU, and particularly to the study of the environment of the Colorado Plateau and the northern region of Arizona. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,961.0 300.7 19,937.6 0.0 2,028.8 269.7 19,008.0 0.0 2,044.4 276.4 19,219.0 Program Total 22,199.3 21,306.5 21,539.8 FTE Positions 316.5 322.4 Performance Measures • Percent of faculty time engaged in all research • Faculty engaged in all research • Faculty engaged in funded research • Percent of undergraduate students reporting research experience u • External support (in thousands of dollars) • Grants, fellowships, etc. awarded 0.0 1,509.2 5,796.1 0.0 0.0 1,520.7 5,941.0 0.0 Program Total 6,231.9 7,305.3 7,461.7 FTE Positions 70.8 62.2 62.2 327.3 FY 2000 Expected 8 343 327 350 350 110 133 130 130 38 40 40 40 23,804.2 24,280.3 24,765.9 25,000.0 495 503 510 FY 2000 Expected FY 2001 Expected 240 250 260 270 63,000 63,000 68,000 70,000 6,000 6,500 6,500 6,500 FY 1998 Actual Workforce Development • Participants: Institute for Human Development • Participants: Dental Hygiene Clinic • Participants: Physical Therapy Clinic • Participants: Speech/Language/Audiology Clinic • Participants: Library-non university borrowers NAA.5.3 FY 2001 Expected FY 1999 Actual Goal 2 To enhance the quality of life in Arizona and the Southwest region. • Participants: Institute for Future FY 2001 Expected 8 FY 2000 Expected FY 1998 Actual Performance Measures 7 FY 1999 Actual Goal 1 To be a partner in the cultural climate of Arizona and the Southwest region. • Visitors to art museum and galleries u FY 1999 Actual 486 0.0 1,509.5 4,722.4 0.0 performances • KNAU listening audience Goal 2 To increase the amount of external support for research. Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds • Concerts, recitals, theatrical 7 FY 1998 Actual FY 2001 Estimate Performance Measures Goal 1 To increase the number of faculty, undergraduate, and graduate students engaged in research as a basic component of NAU s educational program. FY 1998 Actual FY 2000 Estimate u Subprogram Goals and Performance Measures: u FY 1999 Actual Subprogram Goals and Performance Measures: ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Expected FY 2001 Expected 8,737 8,912 9,269 9,300 18,298 19,030 19,791 20,000 1,627 1,650 1,700 1,750 477 477 480 480 690 724 760 800 1,578 1,700 2,000 2,500 SUBPROGRAM SUMMARY ECONOMIC DEVELOPMENT Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Mission: NAA.5.2 SUBPROGRAM SUMMARY To use university resources and talents to assist individuals, organizations, and rural communities to develop their economic resources, with special focus on Native American tribes, state needs, and US-Mexican joint initiatives. PUBLIC SERVICE Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Description: Subprogram Mission: To use university resources and talents to provide cultural and community outreach programs. Unique initiatives focus on service to Native American populations, rural Arizona, and the Flagstaff community. Subprogram Description: A variety of activities exist on campus specifically as public service units. While individual faculty are encouraged to pursue research, scholarly, creative, and other professional interest, the University continues to emphasize those endeavors which are based upon Page 442 NAU supports programs which offer northern Arizona and the state a resource for economic development and other social issues. NAU places special emphasis on assisting community development in studying rural areas of the state and the Native American reservations. Major areas concentrating on economic development are the Center for American Indian Economic Development and the Bureau of Business and Economic Research. Northern Arizona University Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 285.3 28.8 0.0 0.0 262.2 21.5 0.0 0.0 264.2 22.0 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Program Total 314.1 283.7 286.2 FTE Positions 5.1 5.4 5.4 Subprogram Goals and Performance Measures: u • Communities/areas served u FY 1998 Actual FY 1999 Actual 119 123 • Separate cases of service provided • Individual or organizations served FY 1999 Actual 0.0 659.6 1,789.4 Federal Funds 0.0 0.0 0.0 Program Total 2,428.6 2,400.4 2,449.0 FTE Positions 30.9 28.8 28.8 4 Developmental Activities FY 2000 Expected FY 2001 Expected 130 130 FY 2000 Expected 4 Alumni Relations 122 127 140 135 8,876 8,393 8,625 8,800 Goal 3 To offer seminars and workshops to enhance economic development (including Small Business Institute, Bureau of Better Economic Research, Management Development, National Executive Education Program for Native American Leadership, Air Quality, etc.). • Programs, seminars, and workshops • Individuals enrolled NAA.6 FY 1998 Actual FY 1999 Actual FY 2000 Expected 385 343 345 430 8,876 8,393 8,625 9,500 INSTITUTIONAL ADVANCEMENT Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Program Mission: Subprogram Mission: To increase the flow of voluntary private support to enhance university programs and activities that cannot be supported by government funds by creating and/or improving a better understanding of the university among its current and potential friends. Subprogram Description: FY 2001 Expected PROGRAM SUMMARY SUBPROGRAM SUMMARY DEVELOPMENTAL ACTIVITIES Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 FY 2001 Expected directly Performance Measures Private support is encouraged through campaigns, communications, meetings, and other activities explaining the needs and programs of NAU. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 241.9 998.9 0.0 0.0 404.6 1,184.1 0.0 0.0 407.7 1,213.7 0.0 Program Total 1,240.8 1,588.7 1,621.4 FTE Positions 21.6 19.0 19.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: To promote advancement and development activities in order to enhance and encourage growing support for NAU's academic mission. u Program Description: • Alumni donors • Faculty and staff donors • Parent donors • Other organizations donating to NAU Institutional advancement is furthered by contact with alumni and other interested parties to promote private giving, whether in terms of funds, services, facilities, and other support. This support, whether through financial contributions or energetic involvement, will include alumni, faculty and staff, and friends around the state and country. Goal 1 To increase the number of donors to NAU. Performance Measures u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 9,000 7,213 7,900 8,700 648 700 780 800 2,177 2,400 2,600 2,700 1,883 2,100 2,300 2,400 Goal 2 To increase NAU s financial resources through private giving. Performance Measures • Contributions by individuals (in thousands) • Contributions organizations (in thousands) Education FY 2001 Estimate 0.0 654.6 1,745.8 NAA.6.1 FY 1998 Actual FY 2000 Estimate 0.0 511.5 1,917.1 Goal 2 To increase professional advising to individuals and businesses. Performance Measures u FY 1999 Actual This Program Contains the Following Subprograms: Goal 1 To increase the number of economic development initiatives with communities and organizations. Performance Measures ($ Thousands) Funding and FTE Amounts: FY 1999 Actual Northern Arizona University FY 1998 Actual 2,303.0 FY 1999 Actual 2,533.0 FY 2000 Expected FY 2001 Expected 2,786.0 2,800.0 10,034.0 11,037.0 12,141.0 13,000.0 Page 443 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Total giving (in thousands) u 12,337.0 13,570.0 14,927.0 15,000.0 Goal 3 To decrease the cost per dollar raised. FY 1998 Actual Performance Measures • Operations and salaries expense for each FY 1999 Actual 0.097 FY 2000 Expected FY 2001 Expected 0.094 0.094 0.085 • Alumni meetings • Alumni attending meetings u 25 30 36 36 1,500 1,800 2,000 2,200 Goal 3 To increase the number of addressable alumni in the database relative to the total number of former students. dollar raised FY 1998 Actual Performance Measures NAA.6.2 SUBPROGRAM SUMMARY • Percent of alumni with known addresses ALUMNI RELATIONS Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 NAA.7 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 269.6 918.2 0.0 0.0 250.0 561.7 0.0 0.0 251.9 575.7 0.0 Program Total 1,187.8 811.7 827.6 FTE Positions 9.4 9.7 9.7 Program Description: Departments in this program provide campus-wide support for the efficient functioning of all other programs in the achievement of their goals and objectives relating to teaching, research, and service. Departments include the administrative offices of the President, offices of the Provost, offices of the vice presidents, as well as the departments responsible for fiscal and human resource management, and facilities maintenance and administration. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds u FY 2000 Expected FY 2001 Expected 89.0 97.9 100.0 251.7 276.9 304.6 310.0 34.4 37.8 41.6 42.0 • Chapters Page 444 25 FY 1999 Actual 30 0.0 35,183.1 25,095.8 Federal Funds 0.0 0.0 0.0 Program Total 58,189.5 59,399.1 60,278.9 FTE Positions 636.9 673.0 674.5 4 Resource Management 80.9 FY 1998 Actual 0.0 34,915.4 24,483.7 FY 2001 Estimate 4 Facilities Development and Management Goal 2 To coordinate and host alumni chapter gatherings in areas where sufficient numbers of alumni and interest exists. Performance Measures 0.0 32,353.5 25,836.0 FY 2000 Estimate This Program Contains the Following Subprograms: Goal 1 To strengthen fund raising efforts directed at university alumni. FY 1999 Actual ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: • Contributions from direct mailing contacts to alumni (in thousands) • Contributions from telemarketing contacts to alumni (in thousands) • Matching gifts from alumni (in thousands) PROGRAM SUMMARY ($ Thousands) FY 1998 Actual 85 To provide an educational environment to support the learning, research, service, and other opportunities for the students and citizens of Arizona. To provide leadership, planning, and management to guide the institution both in its day-to-day operations and in establishing future directions. Services and activities include hosting alumni chapter meetings throughout Arizona and neighboring states; publication of the quarterly newsletter to all alumni; legislative networking activities; annual fund and telemarketing fund-raising to alumni; special events and reunions; maintenance of the alumni database; domestic and international travel tours; provision of scholarships; alumni awards; affinity credit card and line-of-credit programs; sponsorship of student alumni ambassadors; and servicing alumni requests and concerns. The separately incorporated Alumni Association is governed by a 21-member board of directors, all former students of NAU. This group meets quarterly and serves in both an advisory and policy-setting role for the Association. Performance Measures 83 Program Mission: Subprogram Description: u 81 FY 2001 Expected Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 To further the institutional relations and advancement mission of NAU by cultivating the support of former students primarily in the areas of advocacy, recruiting, and financial support. This is accomplished by providing programs which both enlist and nurture the support of former students. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 78 FY 2000 Expected INSTITUTIONAL OPERATIONS Subprogram Mission: Funding and FTE Amounts: FY 1999 Actual FY 2000 Expected 36 4 General Oversight SUBPROGRAM SUMMARY NAA.7.1 FACILITIES DEVELOPMENT AND MANAGEMENT Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Mission: FY 2001 Expected 36 To provide effective and efficient management and operation of NAU facilities, as well as appropriate facilities planning to support NAU's academic and programmatic directions. Northern Arizona University Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Post Office services provided (pieces Subprogram Description: processed): Campus deliveries (in thousands) • Post Office services provided (pieces processed): Courier Service • Post Office services provided (pieces processed): Mail facility (in thousands) • Post Office services provided (pieces processed): Meter room (in thousands) • Public Affairs news services provided Newsclips • Public Affairs news services provided Mountain Campus News circulation (per week) Departments in this subprogram provide maintenance for campus facilities and general improvement in the aesthetic quality of the educational and working environments of the campus, and develop techniques to improve energy conservation and rehabilitative building, grounds, and utility systems. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 18,242.4 12,480.6 0.0 0.0 19,253.0 12,442.0 0.0 0.0 19,400.6 12,753.1 0.0 Program Total 30,723.0 31,695.0 32,153.7 FTE Positions 356.7 416.9 418.5 NAA.7.2 Performance Measures • Dollars invested in maintenance (in 2,141.3 FY 1999 Actual 2,000.0 FY 2000 Expected FY 2001 Expected 2,000.0 2,000.0 thousands) u Goal 2 To increase preventive maintenance. Performance Measures • Maintenance calls • Education/training programs u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 19,279 21,500 23,650 24,000 34 55 70 75 • Dollars per square foot for: Water/Sewer/Refuse • Dollars per square foot for: Natural Gas • Dollars per square foot for: Electrical • Tons recycled: Fiber and metal • Tons recycled: Tires and batteries • Tons recycled: Organic matter • Energy/resource saving to investment FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 3,000.0 3,500.0 4,000.0 1,541.1 1,659.0 1,700.0 1,800.0 4,500 4,500 4,500 4,500 5,500 5,500 5,500 5,500 To provide financial management, human resource services, safety and security, and centralized information and communication support to the NAU community. Subprogram Description: Departments in this subprogram provide the President and the administration with information which will enable them to make the best decisions for NAU. They include - the Comptroller's Office, procurement, planning, budgeting, internal audit, human resources and affirmative action areas. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 12,164.1 13,273.8 0.0 0.0 13,658.5 11,977.7 0.0 0.0 13,763.2 12,277.1 0.0 0.3500 0.3500 0.3500 0.6899 0.6761 0.6693 0.6693 Program Total 25,437.9 25,636.2 26,040.3 600 650 650 650 FTE Positions 245.5 231.0 230.8 40 40 40 40 35 35 35 35 NA NA NA NA 13,499.8 14,000.0 15,000.0 16,000.0 FY 1999 Actual FY 2000 Expected FY 2001 Expected project expenditures (in thousands) Goal 5 To offer cost-effective central services supporting university activities. Education 2,959.9 0.3842 • Improvement and building renovations processed): Bulk Mail (in thousands) • Post Office services provided (pieces processed): Contract Station (in thousands) 3,000 0.2751 Performance Measures • Publication Services orders filled • Post Office services provided (pieces 2,500 0.2751 Goal 4 To improve the physical living, working, and learning environment. Performance Measures 2,000 0.2751 FY 1998 Actual u 1,927 0.2751 ratios 66,344/ 66,344/ 66,344 u 570.0 SUBPROGRAM SUMMARY Goal 3 To optimize the use of energy and natural resources. Performance Measures 570.0 Subprogram Mission: Goal 1 To reduce the backlog of deferred maintenance in buildings and infrastructure. FY 1998 Actual 567.5 RESOURCE MANAGEMENT Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Goals and Performance Measures: u 508.1 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 5,897 6,000 6,180 6,300 2,562.4 2,900.0 3,000.0 3,000.0 559.9 600.0 600.0 600.0 Subprogram Goals and Performance Measures: u Goal 1 To enhance the safety and the learning/working environment. Performance Measures • NAU numbers of: Workers Compensation claims • NAU numbers of: Risk Management claims • NAU numbers of: Affirmative Action grievances • NAU numbers of: Ombudsman Office cases • Environmental Protection Agency violations • People served by the Office of Employee Assistance and Wellness • Programs offered by the Office of Employee Assistance and Wellness • Employees attending SAFE working and learning environment policy orientations • Presentations given by the NAU police Northern Arizona University FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 202 207 210 215 373 358 365 375 250 260 265 270 484 550 600 620 0 0 0 0 3,320 3,101 2,732 2,600 132 100 104 104 1,507 2,000 2,000 2,500 164 160 170 175 Page 445 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u FY 1998 Actual Performance Measures • Training and staff development effort programs offered • Training and staff development effort participants attended • Recorded suggestions • Saving through suggestion program (in thousands of dollars) • QUILL/TQM activities persons trained • QUILL/TQM activities teams trained u through Arizona. Goal 2 To foster a productive and effective work environment. FY 1999 Actual ($ Thousands) Funding and FTE Amounts: FY 2000 Expected FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,947.0 81.6 0.0 0.0 2,003.9 64.0 0.0 0.0 2,019.3 65.6 0.0 Program Total 2,028.6 2,067.9 2,084.9 FTE Positions 34.7 25.1 25.1 FY 2001 Expected 34 30 30 30 992 600 600 600 35 35 120 120 150.0 150.0 150.0 150.0 171 165 150 150 12 10 10 10 Subprogram Goals and Performance Measures: u Goal 3 To increase the use and access to technology to improve efficiency and enhance administrative operations and communications. Goal 1 To demonstrate responsible management of finances and resources. FY 1998 Actual Performance Measures FY 1998 Actual Performance Measures • Percent of staff with electronic mail accounts • Administrative systems usage: Accesses to administrative data (in millions) • Administrative systems usage: Batch jobs run (in thousands) u FY 1999 Actual FY 2000 Expected FY 2001 Expected 72 70 70 70 2,700 3,000 3,000 3,000 56.3 57.5 58.7 59.5 • Percent of satisfactory State of Arizona and Federal government audit reports • Percent of satisfactory Arizona Board of Regents audit reports • Institutional Operations as a percent of State Operating Budget for NAU • General Oversight as a percent of State Operating Budget for NAU Goal 4 To optimize use of financial resources through sound financial management practices. FY 1998 Actual Performance Measures • Financial ratios: State Appropriations/ Total Educational and General Expenditures (in percent) • Financial ratios: Tuition and Fees/ Total Educational and General Expenditures (in percent) • Financial ratios: Total Debt Service/ Unrestricted Current Fund Expenditures and Mandatory Transfers (in percent) • Financial ratios: Available Assets/ General Liabilities (in percent) • Internal audits conducted • Space resource management: Total square footage (in thousands) • Space resource management: percent occupancy • Space resource management: Average weekly room hours NAA.7.3 FY 1999 Actual u FY 2000 Expected FY 2001 Expected 48.7 48.3 47.8 47.8 29.8 29.9 30.2 31 5.9 5.8 5.7 5.6 3.6 3.7 3.8 3.8 13 12 12 12 1,683.5 1,700.0 1,700.0 1,700.0 58 58 58 58 26 28 30 31 u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 50 100 100 100 67 100 NA NA 26.3 24.7 24.3 NA 0.67 0.86 0.85 NA u u SUBPROGRAM SUMMARY GENERAL OVERSIGHT Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Mission: To provide effective executive leadership, planning, management, and direction for NAU operations and endeavors. Subprogram Description: General oversight is accomplished through share governance, articulation and communication of university goals, a representative committee structure, communication processes within and outside the institution, exercise of financial responsibility, coordination with Arizona Board of Regents and State of Arizona leaders, and promotion of positive community relationships and partnerships Page 446 Northern Arizona University Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Summary: AGENCY SUMMARY UNIVERSITY OF ARIZONA - MAIN CAMPUS Dr. Peter Likins, President Contact: Edward Frisch, Asst. V.P., Resource Planning & Management (520) 621-7766 UAA General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 321,889.0 277,239.6 155,771.3 0.0 343,819.6 290,044.1 160,658.5 0.0 348,423.0 301,181.7 163,708.1 754,899.9 794,522.2 813,312.8 Agency Mission: Capital Funds 0.0 0.0 0.0 The University of Arizona, a distinguished public, land-grant, educational, and research institution, is dedicated to preparing students for an increasingly diverse and technological world and to improving the quality of life for the people of Arizona and the nation. Agency Description: Agency Total 754,899.9 794,522.2 813,312.8 FTE Positions 8,280.5 8,364.5 8,450.7 The University of Arizona in Tucson, including its branch-campus in Sierra Vista and the Arizona International College, is a Land Grant, Research I institution ranking among the nation's best public universities. Its research and development expenditures place it at number 11 among the nation's public universities, and it is a member of the Association of American Universities. It offers a broad array of programs leading to degrees from baccalaureate through the doctorate for 33,737 full-time and part-time students. As a land-grant university, it maintains programs in production agriculture and mining and serves the State through its cooperative extension services, technology transfer, economic development assistance, and cultural programming. The University provides distinguished undergraduate, graduate, and professional education; excels in basic and applied research and creative achievement; and promotes the integration of the product of these activities and achievements of regional, national, and international significance into everyday life. Funding Note: Because all appropriated funds are combined prior to distribution to the various programs by the University, General Funds and Other Appropriated Funds are combined under the Other Appropriated Funds category. ($ Thousands) Agency Summary: FY 1999 Actual FY 2000 Estimate Ø Ø ORGANIZED RESEARCH Ø COMMUNITY OUTREACH AFFAIRS AND Ø STUDENT CAMPUS LIFE 376,327.1 401,702.6 407,949.0 92,443.4 94,421.2 96,836.0 51,426.4 52,699.1 54,445.1 94,577.9 98,764.2 102,121.8 Ø INSTITUTIONAL SERVICES 140,125.1 146,935.1 151,960.9 Capital Funds 0.0 0.0 0.0 Agency Total 754,899.9 794,522.2 813,312.8 ACADEMIC AFFAIRS FY 2001 Estimate Agency Goals and Key Performance Measures: u Key Performance Measures •Percent of full-time, lower-division students with 2 courses/semester taught by ranked faculty •Percent of full-time freshmen graduated in 6 yrs •Percent of currently enrolled students satisfied or very satisfied with UA •Percent of recent alumni satisfied with UA educational experiences u •National Science Foundation research expenditures ranking among public universities •Research grants, contracts from AZ private sector (in thousands of dollars) •Percent of graduating seniors who have participated in a research or capstone experience u FY 1998 FY 1999 FY 2000 FY 2001 NA 90 90 90 NA 54 55 56 NA 80 83 85 NA NA NA >89 Goal 2 To increase the quality and quantity of University research and creative activity. Key Performance Measures FY 1998 FY 1999 FY 2000 FY 2001 NA 10 10 10 NA 5,600 6,100 6,400 NA 100 100 100 Goal 3 To strengthen University outreach to address needs of the community, State, and nation. Key Performance Measures •Percent of local population aware of UA Extended University •Registrants-UA Cooperative Extension (in thousands) •Attendees-UA cultural events (in thousands) •Attendees-UA Museum of Art (in thousands) •Registrants-UA Extended Uni noncredit (in thousands) •Attendees-UA athletic programs (in thousands) u Education Goal 1 To improve educational activities and outcomes at the undergraduate, graduate, and professional levels. FY 1998 FY 1999 FY 2000 FY 2001 NA 65 77 90 NA 526 566 606 NA 70 74 75 NA 27 28 29 NA 27 28 29 NA 630 630 630 Goal 4 To improve the way that all members of the University community are supported. University of Arizona - Main Campus Page 447 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Key Performance Measures •Percent of employees who would "encourage a friend or family member to apply for a job at UA" •Percent of faculty and staff rating the work environment as excellent •Percent of students that feel safe on campus (Day/Night) •Percent of managers who report improved performance by employees participating in the Supervisory Leadership Series Program 9 months after program completion •Percent of employees who utilize tuition fee waiver u FY 1998 FY 1999 NA FY 2000 55 FY 2001 60 65 •Librarian/faculty instructional partnerships developed •Percent of residence hall students with access to the network •Computers on the campus network (in thousands) •Classrooms available for multimedia and computer based instruction each fall (multimedia/computer based) UAA.1 4 Overall Academic Affairs 4 College of Agriculture Instruction NA 45 50 60 NA 99/82 99/84 99/86 NA 55 60 70 4 College of Architecture 4 College of Business and Public Administration 4 College of Education 4 College of Engineering and Mines 4 College of Fine Arts NA 18.4 18.8 19.1 FY 1998 FY 1999 FY 2000 4 College of Humanities 4 College of Law Goal 5 To transform the University's infrastructure to support the University's mission effectively and efficiently. Key Performance Measures This Program Contains the Following Subprograms: 4 College of Science FY 2001 4 College of Social and Behavioral Sciences NA 76 81 86 4 Graduate College NA 97 97 97 4 Extended University NA 24.0 26.0 28.0 NA 185/60 185/60 185/60 4 Other Academic Programs 4 Sierra Vista Branch Campus 4 Arizona International College 4 University Libraries PROGRAM SUMMARY 4 Academic Computing ACADEMIC AFFAIRS 4 Academic Support Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 4 Academic Affairs Administration UAA.1.1 Program Mission: To provide top-quality educational programs at the undergraduate, graduate, and professional levels that will attract, educate, and graduate an excellent and diverse student body. Program Description: Academic Affairs provides leadership and coordinates instructional and scholarly/creative activities carried out during the academic year, summer sessions, and other periods outside the regular term, and associated with degree credit and non-credit academic courses. Academic Affairs also provides oversight for faculty departmental research and public service activities that are not budgeted separately, and academic administration in which instruction plays an important role, such as at the dean and department chair levels. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 0.0 203,704.5 71,850.9 0.0 221,113.0 76,651.1 0.0 222,418.7 79,628.4 Federal Funds 100,771.7 103,938.5 105,901.9 Program Total 376,327.1 401,702.6 407,949.0 FTE Positions 4,346.8 4,391.0 4,437.1 Page 448 SUBPROGRAM SUMMARY OVERALL ACADEMIC AFFAIRS Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Subprogram Mission: To provide top-quality educational programs at the undergraduate, graduate, and professional levels that will attract, educate, and graduate an excellent and diverse student body. Subprogram Description: Academic Affairs provides leadership and coordinates instructional and scholarly/creative activities carried out during the academic year, summer sessions, and other periods outside the regular term, and associated with degree credit and non-credit academic courses. Academic Affairs also provides oversight for faculty departmental research and public service activities that are not budgeted separately, and academic administration in which instruction plays an important role, such as at the dean and department chair levels. University of Arizona - Main Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 range of career opportunities within the six subject areas of the mission. Education in the professional knowledge area is combined with foundation courses in the natural and social sciences, communications, and the humanities to develop a well rounded academic experience offering majors leading to careers associated with the college subject areas. Programs include on-campus instruction and distance education in cooperation with other institutions. The college awards B.S., M.S., and Ph.D. degrees in 18 fields of study. Faculty generally have joint appointments in a parallel Agricultural Experiment Station component. u Goal 1 To improve student persistence and graduation rates over time. Performance Measures • Percent of full-time freshmen returning for the second year • Percent of full-time freshman six-year graduation rates • Percent of full-time lower-division transfer five-year graduation rates • Percent of full-time upper-division transfer four-year graduation rates u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 77 78 79 80 53 54 55 56 49 50 51 52 64 65 66 67 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 4.8 4.8 4.7 4.7 • Percent of seniors with fewer than 160 96.0 96.5 97.0 97.0 baccalaureate degree FY 2001 Estimate 0.0 9,737.5 1,926.8 48.0 0.0 12,325.4 2,001.4 49.5 0.0 12,569.6 2,007.8 50.4 Program Total 11,712.3 14,376.3 14,627.8 FTE Positions 159.7 161.3 162.9 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u Goal 1 To increase the percent of undergraduate instruction taught by regular faculty (ranked). FY 1998 Actual • Percent of student credit hours taught by ranked faculty: Lower division • Percent of student credit hours taught by ranked faculty: Upper division • Percent of lower division student credit hours taught by other than teaching assistants u 97.7 98.0 98.0 98.0 Subprogram Mission: To provide excellent learning experiences through exploration and discovery in six subject areas: Animal Systems; Environment and Natural Resources; Family, Youth ,and Community; Human Nutrition, Food Safety, and Health; Marketing, Trade, and Economics; and Plant Systems. To integrate, disseminate, apply knowledge, and ensure excellence in undergraduate, graduate, and professional education in these areas. Subprogram Description: The College of Agriculture Office of Academic Programs coordinates undergraduate and professional education for a wide FY 1999 Actual FY 2000 Expected FY 2001 Expected 96 97 98 99 85 90 93 96 98 98 98 98 Goal 2 To improve the mentoring system for new freshmen and transfer students. FY 1998 Actual Performance Measures SUBPROGRAM SUMMARY UAA.1.2 COLLEGE OF AGRICULTURE INSTRUCTION Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Education FY 2000 Estimate Performance Measures • Average years for freshmen to complete earned credit hours, excluding transferable hours from out-of-state institutions and Arizona private institutions (The typical degree program is approximately 120 hours or somewhat more for certain degrees with unusual requirements, such as in engineering and architecture) • Percent of seniors with fewer than 160 earned credit hours, excluding transferable hours from out-of-state institutions, Arizona private institutions, and Arizona community colleges FY 1999 Actual Subprogram Goals and Performance Measures: Goal 2 To keep steady, and perhaps reduce over time, the average length of time and number of academic credits required to complete academic degrees. Performance Measures ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: • Percent of freshman students mentored by ranked faculty member • Percent of transfer students mentored by ranked faculty member • Percent of freshmen not on probation at end of freshman year • Percent of freshmen declaring a major at end of first year • Percent of freshmen responding good/very good on satisfaction survey UAA.1.3 FY 1999 Actual FY 2000 Expected FY 2001 Expected 80 83 85 88 100 100 100 100 92 92 92 92 93 93 94 94 75 77 80 82 SUBPROGRAM SUMMARY COLLEGE OF ARCHITECTURE Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Subprogram Mission: To prepare students for productive and meaningful professional careers in the fields of architecture; to create, verify, and apply knowledge through scholarship, research, and creative activity; and provide outreach/service to the University, the professions, and the communities of which it is a part. Subprogram Description: University of Arizona - Main Campus Page 449 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS The college is comprised of three professional programs focused on the development and application of theoretical and practical knowledge necessary for the effective evolution of human settlements. The College offers an accredited five-year program leading to the professional degree Bachelor of Architecture as well as a post-professional master's program (M.Arch). Accredited graduate programs in planning (MS) and landscape architecture (MLA) are also offered. The Roy P. Drachman Institute of land and Regional Development Studies is a research and public service unit of the College and conducts products of relevance to Arizona communities. UAA.1.4 Subprogram Mission: To challenge and extend the boundaries of knowledge and creativity relevant to business and public administration. To provide distinguished undergraduate, graduate, and professional education; engage in basic and applied research of regional, national, and international significance; create and disseminate knowledge; and contribute to effective management practice. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 3,378.5 954.5 58.9 0.0 3,829.2 991.4 55.5 0.0 3,942.4 1,029.3 56.6 Program Total 4,391.9 4,876.1 5,028.3 FTE Positions 58.6 59.2 59.8 Subprogram Description: Subprogram Goals and Performance Measures: u Goal 1 To provide quality undergraduate and graduate professional design and planning education. Performance Measures • Percent of ranked architecture faculty teaching lower division courses • Percent of students successfully completing research/ capstone experience • Percent of students graduating in 5 years in a 5-year program • Percent of graduating seniors satisfied with their educational program as preparation for professional career • Percent of masters' graduates employed in profession within 1 year of graduation u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 100 100 100 100 100 100 73 74 74 75 90 90 90 90 75 75 80 90 Goal 2 To initiate and engage in significant scholarship, research, and creative activity that integrate with the educational experience. Performance Measures • Funded research (in thousands of dollars) • Peer-reviewed faculty scholarly & FY 1998 Actual FY 1999 Actual SUBPROGRAM SUMMARY COLLEGE OF BUSINESS AND PUBLIC ADMINISTRATION Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 The College offers professional education in both business and public administration to prepare men and women for professional positions in the public and private sectors. The College also provides continuing education opportunities for those seeking to improve their positions. Faculty of the College are engaged actively in research on a wide range of economic and administrative topics. The College has been a member of the American Assembly of Collegiate Schools of Business since 1948, and its undergraduate and graduate curricula in business are accredited by the assembly. The College's graduate program in Public Administration is recognized by the National Association of Schools of Public Affairs and Administration. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 15,553.5 4,173.1 3,232.2 0.0 16,143.6 4,334.7 3,333.3 0.0 16,620.9 4,500.0 3,397.1 Program Total 22,958.8 23,811.6 24,518.0 FTE Positions 267.1 271.1 275.2 Subprogram Goals and Performance Measures: FY 2000 Expected FY 2001 Expected 152.8 264.1 >300.0 >300.0 26 26 27 28 u Goal 1 To provide top quality management education programs and support services that will attract and graduate an excellent and diverse student body. creative works u Performance Measures Goal 3 To link the College's educational, research, and outreach programs with local, State, national, and international needs in a spirit of collaboration to enrich people's lives and self-sufficiency. Performance Measures • Percent of courses offered annually with direct community applications • Percent of faculty annually involved in community projects FY 1998 Actual NA NA FY 1999 Actual >60 >70 • Student credit hours per permanent faculty member • Freshman students admitted/matriculated FY 2000 Expected FY 2001 Expected >60 >60 >70 >70 • Degrees awarded: BS • Degrees awarded: Master's • Degrees awarded: Ph.D • Graduate student applicants/admitted- FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 708 755 750 700 2040/84 2 1,037 2045/93 1 1,040 2050/90 0 1,015 2025/85 0 1,000 180 185 190 200 21 20 20 20 750/240 784/250 800/260 800/260 294 301 310 315 120/25 110/25 100/25 100/25 92 94 85 80 90/40 85/35 85/35 85/35 Master of Business Admin • Graduate students enrolled in Master of Business Admin. • Graduate student applicants/admittedPh.D.-Management • Graduate students enrolled in Ph.D.Management • Graduate student applicants/admitted Ph.D.-Economics Page 450 ($ Thousands) Funding and FTE Amounts: University of Arizona - Main Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Graduate students enrolled in Ph.D.- 39 25 25 25 Economics u admission to the College • Percent of College of Education students enrolled in University honors program Goal 2 To carry out significant scholarly, creative research, and outreach activities relevant to business and public administration regionally, nationally, and internationally. FY 1998 Actual Performance Measures • Ratio of published books, scholarly monographs, or refereed articles per faculty member per year • Percent of Master of Public Administration class placed in internships • Percent of Master of Business Administration class placed in internships UAA.1.5 FY 1999 Actual 2.6 u FY 2000 Expected FY 2001 Expected 2.5 2.5 2.5 94 96 95 95 96 96 95 95 SUBPROGRAM SUMMARY COLLEGE OF EDUCATION Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 • Partnerships/tenured and tenured-track faculty FY 2000 Estimate FY 2001 Estimate 0.0 8,089.6 1,380.7 2,035.0 0.0 8,086.0 1,434.2 2,098.6 0.0 8,325.1 1,488.9 2,138.8 Program Total 11,505.3 11,618.8 11,952.8 FTE Positions 159.7 160.5 161.3 Teacher Preparation (ITP) (The ITP Program includes undergraduate, postbaccalaureate, and certification students) • Certifications/degrees conferred: Graduate students • Percent placement of ITP completers as teachers in Arizona and the southwest Education 18 18 18 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 2.5 3.0 3.5 4.0 30 32 34 36 36:1 29:1 29:1 29:1 <46 <40 <38 <35 FY 1998 Actual 50 FY 1999 Actual FY 2000 Expected 50 FY 2001 Expected 50 50 45 45 45 45 1.435 1.435 1.435 1.435 Subprogram Description: Goal 1 To prepare persons for professional roles in education and education-related fields. • Certifications/degrees conferred: Initial 18 To continuously improve service to students and to advance strategic technology through excellence in education and research, in partnership with industry, government, and the citizens of Arizona. Subprogram Goals and Performance Measures: FY 1999 Actual 3.33 Subprogram Mission: FY 1999 Actual FY 1998 Actual 3.33 SUBPROGRAM SUMMARY UAA.1.6 COLLEGE OF ENGINEERING AND MINES Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 ($ Thousands) Funding and FTE Amounts: 3.33 Goal 3 To provide outstanding outreach programs that meet the needs of the people and the communities of the State of Arizona. and social service agencies • Percent of partnerships that are permanent To advance the study and the practice of pre-school to college education, and to demonstrate the relationships between study and practice. To provide leadership in the conduct, advancement, study, and evaluation of the process of education, education policy, and in educational organizations at local, State, national, and international levels. Performance Measures the College of Education (in millions of dollars) • Graduate students supported through grant funds • Grant funds/tenured and tenure- track faculty • College of Education standing in U.S. News and World Report ranking of U.S. Colleges of Education graduate programs • College partnerships with school districts Subprogram Description: u • External funds for research awarded to Performance Measures To prepare students as leaders for careers and certifications as Pre-K-12 teachers, school and rehabilitation counselors, school psychologists, and administrators. To prepare community college instructors and administrators; university professors in teaching, research, and administration; and researchers and managers for careers in state, federal, private, and international agencies, centers, and laboratories. 3.36 Goal 2 To conduct research and engage in scholarship that addresses the educational issues, policies, and activities of the State of Arizona and the nation. Performance Measures u Subprogram Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds • Average undergraduate GPA at time of FY 2000 Expected FY 2001 Expected 425 400 400 400 240 225 225 225 92 92 92 92 Engineering education prepares students for a professional career through the study of physical science, mathematics, engineering science and design, humanities, social science, and practice. The College offers degrees through the doctorate. While most graduates embark on careers in engineering practice, many students find the baccalaureate program excellent preparation for fields as diverse as law, medicine, business, and government. Graduates develop analytical and quantitative thinking, a critical but optimistic approach to problem solving, the habit of self-directed future learning, and a thorough understanding of how materials, energy, and information can be adapted to humanity's needs and desires. The Accreditation Board for Engineering and Technology accredits the B.S. degrees in engineering. University of Arizona - Main Campus Page 451 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 20,230.4 8,839.3 15,250.5 0.0 20,889.2 9,181.5 15,727.5 0.0 21,517.1 9,531.8 16,028.7 Program Total 44,320.2 45,798.2 47,077.6 FTE Positions 421.2 421.2 421.2 dissemination of artistic values or knowledge as well as to the creation of fine arts. Subprogram Goals and Performance Measures: u Goal 1 To provide a distinguished engineering education that will attract and graduate an excellent and diverse student body. FY 1998 Actual Performance Measures • Percent of undergraduate degree-track students retained • Equivalent years to baccalaureate • Admitted undergraduate students who FY 1999 Actual FY 2000 Expected FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 11,591.4 1,884.7 0.0 0.0 12,221.5 1,957.7 0.0 0.0 12,582.8 2,032.4 0.0 Program Total 13,476.1 14,179.2 14,615.2 FTE Positions 228.3 231.7 235.7 Subprogram Goals and Performance Measures: u FY 2001 Expected 89.5 90 90 90 4.6 4.6 4.6 4.6 509 525 550 575 matriculate u ($ Thousands) Funding and FTE Amounts: Goal 2 To lead in research that advances the nation's strategic engineering and environmental technologies. Goal 1 To provide the State of Arizona and the nation with highly qualified artists, teachers, and scholars, well educated in the arts. FY 1998 Actual Performance Measures • Undergraduate degrees conferred • Graduate degrees conferred • Percent of CFA students in UA Honors FY 1999 Actual FY 2000 Expected FY 2001 Expected 450 459 450 450 88 80 80 80 13.2 13.4 14.0 14.5 30.0 30.2 30.4 30.6 Program • Percent of CFA undergraduates with GPA greater than 3.50 FY 1998 Actual Performance Measures • Scholarly publications per faculty member • External grant dollars expended per faculty member (in thousands) • Supported graduate students per faculty member • Active partnerships with industry and government UAA.1.7 FY 1999 Actual FY 2000 Expected FY 2001 Expected 3.33 2.77 2.80 2.90 102.6 132.5 143.5 145.0 1.33 1.89 2.21 2.50 138 155 182 200 SUBPROGRAM SUMMARY COLLEGE OF FINE ARTS Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Subprogram Mission: u Goal 2 To provide creative scholarship that addresses the educational and cultural needs of the State of Arizona and the nation. FY 1998 Actual Performance Measures • External funding for creative scholarship acquired by the faculty of the College (in thousands of dollars) • Regional, national, and international research and creative activity prizes, honors, and awards received by students and faculty u FY 2000 Expected FY 2001 Expected 290 295 300 305 20 25 25 25 Goal 3 To provide outreach programs in the visual and performing arts to meet the needs of people and communities of the State. FY 1998 Actual Performance Measures To be a source of art, knowledge, and inspiration about the arts for Arizona and the nation. To prepare students to create, to teach, to participate in, and to understand and value the fine arts. To achieve excellence in teaching, the performing and visual arts, and research. To integrate the fine arts into the everyday life of Arizona citizens, and to foster creativity and open and free expression and discussion of the fine arts. FY 1999 Actual • Performing and visual arts performances/exhibitions by faculty and students • Attendance at faculty and student performances/ exhibits (in thousands) • Percent of Tucson-area school districts served by College outreach efforts FY 1999 Actual FY 2000 Expected FY 2001 Expected 370 375 375 380 107 109 110 111 100 100 100 100 Subprogram Description: UAA.1.8 The College of Fine Arts (CFA) educates the thinkers and practitioners who will define the emerging standards for the arts. The University provides a rich environment for training, research, and experimentation in the arts directed by a faculty of practicing professionals and scholars. These artists and scholars teach aesthetic concepts and utilize innovative studio methods,, as well as training and resources based on formal traditions and cultural heritage as a means to interpret and create in our contemporary society through creative expression. The academic commitment of fine arts is to audiences as well as artists, outreach to the community as well as to the campus, culture as well as curriculum, and to the COLLEGE OF HUMANITIES Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Page 452 SUBPROGRAM SUMMARY Subprogram Mission: To provide students with the abilities to read and think critically, write persuasively, and speak effectively to a range of audiences. To broaden students' understanding of the variability, complexity, and richness of human cultures across time through the study of University of Arizona - Main Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Regional, national, and international languages, literature, and archeological artifacts. research and creative activity awards, honors, and prizes received by Collegealumni • Regional, national, and international research and creative activity awards, honors, and prizes received by Humanities Program (per FTE faculty) Subprogram Description: The College of Humanities, including the undergraduate Humanities Program, offers undergraduate and graduate programs dedicated to literacy, language learning, and cross-cultural understanding. The College has seven departments of languages and literatures and several interdisciplinary programs. Special emphases are creative writing, English as a second language, religious studies, comparative cultural and literary studies, classical archaeology, and public programs offered by the Poetry Center and the Humanities Seminars. The undergraduate Humanities Program offers interdisciplinary courses that are designed to teach aspects of distinctive cultural heritages and raise awareness of ethical and aesthetic concerns so that students may participate in local and world communities with a clear sense of responsibility and purpose. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 18,037.2 1,600.7 0.0 18,819.9 1,662.7 0.0 19,376.3 1,726.1 Federal Funds 126.6 130.6 133.1 Program Total 19,764.5 20,613.2 21,235.5 FTE Positions 367.9 369.7 371.5 Performance Measures • Scholarships per College faculty member • Scholarships per Humanities Program faculty member • Average College course section enrollment per semester (excludes Composition and basic foreign language sections) • Average Humanities Program course section enrollment per semester (excludes Composition and basic foreign language sections) u FY 1999 Actual FY 2001 Expected 32/150 32/150 .1/1 .1/1 .1/1 .1/1 36 37 38 39 ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 6,184.1 1,810.9 1.6 0.0 6,860.8 1,881.0 1.6 0.0 7,036.7 1,952.8 1.7 Program Total 7,996.6 8,743.4 8,991.2 FTE Positions 72.5 73.9 75.4 u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 7/150 9/150 8/150 8/150 • Ratio of University teaching awards to .09/1 .09/1 .09/1 .09/1 1,150 1,175 1,220 1,230 850 850 850 850 7 8 7 7 FTE faculty: College Education SUBPROGRAM SUMMARY Subprogram Goals and Performance Measures: • Ratio of University teaching awards to FTE faculty: Humanities Program • Internal/external grant support per FTE faculty: College (in dollars) • Internal/external grant support per FTE faculty: Humanities Program (in dollars) • Regional, national, and international research and creative activity awards, honors, and prizes received by: Collegestudents • Regional, national, and international research and creative activity awards, honors, and prizes received by: Collegefaculty .3 30 Goal 2 To integrate the results of scholarship and creative activity with the educational experience. Performance Measures .3 Funding and FTE Amounts: FY 2000 Expected 30 .3 The College of Law is a member of the Association of American Law Schools and is approved by the American Bar Association. The College has a well-rounded traditional program of legal study that has also incorporated new programs and teaching approaches in response to the changing nature of the practice of law. The College focuses on sound, fundamental skills and legal training that provide the core of what every competent, ethical lawyer should know. 34/150 30 .3 Subprogram Description: 32/150 30 6 To prepare lawyers with the skills and knowledge for a lifelong ability to practice law in a multicultural society and global environment, and for leadership positions locally and nationally through first-rate teaching, research, and service. Goal 1 To provide instruction regarding diverse cultures and cultural values. FY 1998 Actual 6 Subprogram Mission: Subprogram Goals and Performance Measures: u 7 COLLEGE OF LAW Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds UAA.1.9 6 8 10 8 8 Goal 1 To provide law students with an excellent and wellrounded legal education in a College that recruits and graduates an outstanding and diverse student body. Performance Measures • Percent graduated within three years of matriculation. • Percent graduated within five years of matriculation. • Percent of graduates passing the Arizona Bar the first time • Percent of graduates employed within 6 months after graduation • Percent of employers surveyed rating students' performance as satisfactory in writing skills • Percent of employers surveyed rating students' performance as satisfactory in substantive knowledge • Percent of employers surveyed rating students' performance as satisfactory in analytical skills University of Arizona - Main Campus FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 90 90 90 90 98 98 98 98 89 84 89 89 93 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 Page 453 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u FY 1998 Actual Performance Measures • Faculty research seminars • Chairs or professorships (includes full- FY 1999 Actual FY 2000 Expected u FY 2001 Expected 25 30 30 Performance Measures 12 13 14 14 • Percent of graduates placed into high- 6 6 6 6 Goal 3 To provide community support and service to the citizens of Arizona and to the Arizona legal profession. FY 1998 Actual Performance Measures • Percent of employers surveyed rating • College of Law lectures or presentations FY 1999 Actual 90 students' overall performance as satisfactory • Members of public assisted by law library FY 2000 Expected 90 FY 2001 Expected 90 90 quality careers and onto distinguished tracks of further graduate or professional education • Percent of undergraduate student majors actively involved in research • Percent of graduate students actively involved in research • Percent of overall teaching ratings as measured by students and peer assessment (scale 1-5, with 5 being best) u 3,000 3,250 3,250 3,250 25 30 30 30 that are open to the public UAA.1.10 Goal 1 To offer excellent quality undergraduate and graduate educational programs competitive with the best programs nationally. 24 and part-time) • Visitors and sabbatical visitors u Subprogram Goals and Performance Measures: Goal 2 To carry out significant legal scholarship and research, and to integrate faculty research into the student educational experience. SUBPROGRAM SUMMARY COLLEGE OF SCIENCE Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 • Research publications, including articles, To offer high quality undergraduate and graduate programs and conduct research encompassing biological, physical, and mathematical sciences for those needing: professional courses of study and research, skills for other professional majors, to teach in public schools, and general education skills. To conduct advanced research and apply knowledge to the solution of important problems of our time. FY 1999 Actual FY 2000 Expected FY 2001 Expected 65 66 70 70 29 30 35 35 88 89 89 89 4.22 4.29 4.32 4.33 Goal 2 To serve the broader essential needs of Arizona by establishing and conducting outstanding programs of scientific research which define human knowledge, as well as provide the basis for the increasingly scientific technology on which our State's and our nation's society and economy are built. Performance Measures Subprogram Mission: FY 1998 Actual in first-rank refereed journals, as well as books and monographs • External funding from Federal and other sources to support research programs (in thousands) • Appointments to prestigious national and international advisory panels or elections to substantial office in national or international scholarly societies • Faculty, staff, and students receiving local, national, and international awards, or membership invitations to select societies, in recognition of scholarly accomplishments, teaching, or other educational contributions FY 1998 Actual 1,316 FY 1999 Actual 1,405 FY 2000 Expected FY 2001 Expected 1,450 1,450 71,701.7 71,050.3 70,000.0 70,000.0 378 388 420 430 118 132 145 150 Subprogram Description: The College of Science develops new knowledge about the world and its interrelations, and about the means of inquiry in significant areas of science and interdisciplinary areas involving science. It provides students, colleagues worldwide, and the public with knowledge, understanding, and appreciation of the history, findings, applications, and methods of inquiry of science needed to work and participate effectively in resolving the issues of our time. Undergraduate programs in science produce students capable of entering graduate programs at the best universities, and entering careers in research, industry, business, and government. Nonscience majors are introduced to science through a general education program designed to connect science to other areas of intellectual endeavor. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 45,082.0 22,568.0 71,859.5 0.0 48,722.2 25,460.2 74,127.3 0.0 48,103.4 26,554.6 75,519.8 Program Total 139,509.5 148,309.7 150,177.8 FTE Positions 1,348.1 1,368.3 1,388.8 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Page 454 Subprogram Mission: To offer distinguished undergraduate and graduate education, research, and outreach that focus on the scientific and analytical understanding of individuals and their behavior as members of social groups. Subprogram Description: ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY UAA.1.11 COLLEGE OF SOCIAL AND BEHAVIORAL SCIENCES Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 The study of human beings, individually and in social groups, unites the departments and programs of the College of Social and Behavioral Sciences (SBS). The departments and programs provide both disciplinary degrees and majors and minors in a number of interdisciplinary areas. The College promotes fundamental research in individual behavior, cultural expression, social organization, theory and values, and public and private policy. The College serves a public constituency through consulting with professional organizations; working with local, State, and regional organizations on specific issues; and providing expert information and advice to University of Arizona - Main Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS public policy makers. gaining reputations of academic excellence. ($ Thousands) Funding and FTE Amounts: Subprogram Description: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 25,991.8 5,449.7 5,139.9 0.0 26,921.8 5,660.7 5,300.7 0.0 27,717.6 5,876.6 5,402.2 Program Total 36,581.4 37,883.2 38,996.4 FTE Positions 570.8 576.5 582.3 Subprogram Goals and Performance Measures: The Graduate College is responsible for maintaining the quality of graduate programs, recruiting and retaining graduate students, providing special programs for recruiting and retaining underrepresented graduate students, providing support services to departments and students, and monitoring the eligibility of all graduate students who have been awarded teaching assistantships and fellowships. The Graduate College works with the Graduate Council to review and establish policies affecting graduate education, and with the Graduate College Advisory Committee to identify and resolve issues of concern to the academic departments. u Funding and FTE Amounts: Goal 1 To maintain and improve the quality of undergraduate education. FY 1998 Actual Performance Measures • Ratio of SCH per faculty member • Ratio of Fall Tier I seats offered per instructional faculty member • Percent of SBS's quota of Freshman Colloquia provided • Percent of lower division student credit hours (SCHs) taught by ranked faculty u FY 2000 Expected FY 2001 Expected score of entering graduate students • Ratio of extramural funding proposals submitted per faculty member • Dollar value of extramural funding obtained by faculty and staff (in millions) • Books published by faculty departures (voluntary means not occasioned by death, retirement, illness, or cause. It does not include departures occasioned by negative tenure decisions.) • Percent of women faculty hires • Percent of minority faculty hires UAA.1.12 0.0 3,230.3 4,037.2 1,683.1 0.0 3,325.8 4,191.2 1,715.3 23 24 41 42 100 100 100 100 Program Total 8,115.1 8,950.6 9,232.3 81 FTE Positions 75.7 76.5 77.3 80 80 81 Subprogram Goals and Performance Measures: FY 1999 Actual u FY 2000 Expected FY 2001 Expected 1,832 1,826 1,830 1,833 .90 .92 .94 .96 8.9 9.1 9.3 9.5 35 32 32 34 FY 1999 Actual NA 2.2 FY 2001 Expected 2.0 2.0 50 39 40 45 16.7 7.7 15 15 Goal 1 To assist departments in seeking excellent graduate students by improving the admissions procedures. FY 1998 Actual Performance Measures • Days necessary to process domestic graduate student applications • Days necessary to process international graduate student applications • Days between departmental completion of review of application and notification to student regarding recommendation or denial of acceptance into program u FY 2000 Expected SUBPROGRAM SUMMARY Subprogram Mission: To support and foster the development of superior graduate education programs in scientific, scholarly, and artistic arenas capable of attracting distinguished faculty, outstanding students, and resources; to ensure these programs are representative of the dynamic, diverse, and increasingly technological and global environment; and to nurture those evolving programs that are FY 1999 Actual FY 2000 Expected FY 2001 Expected 10 8 7 5 24 24 20 19 7 7 6 5 Goal 2 To facilitate and stimulate interdisciplinary scholarship in critical areas. FY 1998 Actual Performance Measures • Budgets assigned to interdisciplinary programs for faculty and graduate assistant lines and operations (in millions) • Percent of faculty participating in interdisciplinary programs • Interdisciplinary programs with autonomous budgets • New interdisciplinary programs • Students majoring in interdisciplinary programs GRADUATE COLLEGE Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Education 0.0 2,596.4 3,886.7 1,632.0 41 FY 1998 Actual • Percent of voluntary pre-tenure faculty General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 22.89 Goal 3 To enhance the quality and diversity of the College of Social and Behavioral Sciences as a workplace. Performance Measures FY 2001 Estimate NA FY 1998 Actual • The average Graduate Record Exam FY 2000 Estimate 22.71 Goal 2 To maintain and increase strength of graduate and research programs within the College of Social and Behavioral Sciences. Performance Measures u FY 1999 Actual ($ Thousands) FY 1999 Actual UAA.1.13 FY 1999 Actual FY 2000 Expected FY 2001 Expected 1.8 1.8 1.8 1.8 75 70 70 70 2 2 2 2 1 1 1 1 493 495 495 495 SUBPROGRAM SUMMARY EXTENDED UNIVERSITY Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Subprogram Mission: The mission of The University of Arizona Extended University is to advance and support the University’s charge as the State’s land grant institution: to provide teaching, research, and outreach to University of Arizona - Main Campus Page 455 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS the citizens of Arizona. Educational courses, programs, conferences, and other academically based activities provided by Extended University nourish the personal and professional growth of the citizens of the State and beyond. u Subprogram Description: Performance Measures response to community input • Partnerships with schools and community agencies • K-12 enrollments (Tracking system and targets to be developed.) • EU registrations UAA.1.14 FY 2000 Estimate FY 2001 Estimate 0.0 271.7 4,885.8 0.0 238.4 5,074.9 0.0 245.5 5,268.5 Federal Funds 0.0 0.0 0.0 Program Total 5,157.5 5,313.3 5,514.0 FTE Positions 41.9 41.9 41.9 • Number of degree programs available through Evening and Weekend Campus • Students admitted to degree or certificate programs (EWC, Gerontology Certificate, and cohorts in Business and Engineering) • Percent of prospective adult students who rate EU advising as "very helpful" in helping them return to school • Adult students who receive advising and graduate from degree or certificate programs (EWC and Gerontology Certificate students only) u FY 1998 Actual FY 1999 Actual FY 2000 Expected • Noncredit registrations per year • Partnerships with businesses and organizations to provide on-site, noncredit employee training • Partners who offer off-campus learning sites that can accommodate live instruction, video, computer, and/or correspondence course delivery • Credit courses using distance technologies Page 456 33 34 32 28 166 222 242 266 3,347 3,721 3,910 4,210 28,000 28,100 30,000 32,000 SUBPROGRAM SUMMARY Subprogram Description: Units in this subprogram include the Honors Center, the Office of International Programs (OIP), Summer Session, and Military Science. These units screen and advise students who have displayed special aptitude and interest in the unique courses of study offered by these diverse interdisciplinary units, and coordinate general education and inter-college curriculum requirements to assure that degree requirements are met. FY 2001 Expected 5 5 6 7 189 200 225 277 NA NA 92 93 7 17 21 25 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,697.3 4,714.6 64.1 0.0 1,687.1 4,897.1 66.1 0.0 1,737.0 5,083.9 67.3 Program Total 6,476.0 6,650.3 6,888.2 FTE Positions 72.5 72.5 72.5 Subprogram Goals and Performance Measures: u Goal 2 To offer programs to individuals and to organizations to promote a better-educated workforce. Performance Measures FY 2001 Expected To provide students with an opportunity to expand the boundaries of their minds beyond the limits of the traditional university experience -- intellectually, academically, and culturally. Goal 1 To provide opportunities for students to earn University credit and degrees, and achieve their educational goals, outside regular daytime, oncampus classes. Performance Measures FY 2000 Expected Subprogram Mission: Subprogram Goals and Performance Measures: u FY 1999 Actual OTHER ACADEMIC PROGRAMS Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 ($ Thousands) FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1998 Actual • New programs developed each year in Extended University (EU) works closely with the University’s academic departments to provide both undergraduate and graduate credit courses to students who are not enrolled full time in daytime campus classes. Credit programs are available in a variety of formats, including video, correspondence, Evening and Weekend Campus (EWC), and computer based courses. EU also offers a range of personal and professional development programs, including fine arts and humanities, languages, writing, elementarythrough-high school correspondence courses, elderhostel, computer education, business workshops, and children’s programs. Funding and FTE Amounts: Goal 3 To offer the public learning opportunities that support personal growth and career development, through programs for lifelong learning. FY 1998 Actual FY 1999 Actual Performance Measures FY 2000 Expected FY 2001 Expected 21,000 21,000 22,000 22,500 20 52 57 65 32 33 36 39 119 188 201 Goal 1 To improve the quality of entering undergraduates. 221 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 33.0 33.0 • Percent of entering freshmen in the top 31.5 59 60 60 60 • Average scores of entering freshmen: ACT • Average scores of entering freshmen: SAT • Percent of Summer of Excellence students who enter the University of Arizona 23.4 24.0 24.0 24.0 1,106 1,110 1,115 1,120 62 55 55 55 5% of their high school class • Entering National Merit Scholars University of Arizona - Main Campus 33.0 Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Performance Measures • Honors students graduating with honors (Graduation with honors means the student has completed an undergraduate senior thesis, taken a specified number of honors units, and has a cumulative GPA of at least 3.5) • Honors students graduating with academic distinction (Graduation with academic distinction is based on the students' graduation grade-point average, i.e. Cum Laude 3.5 or greater, Magna Cum Laude 3.7 or greater, Summa Cum Laude 3.9 or greater) • Percent of honors students graduating with honors continuing to graduate, law, or medical school • Undergraduates awarded prestigious national and international scholarships (Rhodes, Goldwater, Truman, Marshall, Churchill, Javits, Swanson, Luce, Udall, and Fulbright) u FY 1998 Actual 159 FY 1999 Actual 165 FY 2000 Expected FY 2001 Expected 170 175 • Non-international studies majors taking INTS250x-Introduction to International Studies • Percent of international studies majors finding international employment or accepted into graduate programs (The International Studies Concentration is a new Interdisciplinary Studies degree program. Administered within the Office of International Programs, it utilizes existing resources and has cost no extra money to institute. It will be implemented in the fall of 1996 when the new course INTS250x, "Introduction to International Studies," will be taught.) • Percent of University of Arizona students completing Study Abroad Programs with >3.0 GPA • Ratio of students in University Study Abroad programs to FTE Study Abroad staff member 577 69 600 60 7 7 450 460 58 60 5 • University-wide Memoranda of Agreement with international universities or institutions generated with assistance of the Office of International Programs (OIP) • Faculty engaged in OIP's regional Working Groups • Ratio of foreign travel grant awards to FTE budgeted instructional faculty FY 1998 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected • Army ROTC officers commissioned annually • Navy ROTC officers commissioned annually • Air Force ROTC officers commissioned annually UAA.1.15 FY 1999 Actual FY 2000 Expected FY 2001 Expected 11 15 15 15 19 27 36 54 18 20 25 25 SUBPROGRAM SUMMARY SIERRA VISTA BRANCH CAMPUS Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 5 Subprogram Mission: FY 2001 Expected 25 32 30 35 NA 80 75 75 To provide quality liberal arts and professional instruction as a branch campus of The University of Arizona that allows the citizens of the State, and primarily Cochise County, to obtain degrees and develop fully their intellectual and professional capabilities as well as gain an appreciation of diversity; to enrich instruction through the integration of technology in resident and distance learning programs; to foster regional economic development and provide expertise for generating solutions to community problems through the education and public service activities of faculty, staff, and students. Subprogram Description: 75 75 75 75 125:1 125:1 100:1 100:1 Goal 4 To facilitate programs and assist faculty in international teaching, research, and outreach activity. Performance Measures Goal 5 To develop cadets/midshipmen mentally, morally, and physically, and to imbue them with the highest ideals of duty, honor, and loyalty in order to commission University of Arizona graduates as military officers. Performance Measures Goal 3 To enhance the international aspect of undergraduate education. Performance Measures u u Goal 2 To improve the quality of graduating seniors. FY 1998 Actual 18 FY 1999 Actual 20 FY 2000 Expected 25 FY 2001 Expected The Sierra Vista Branch Campus delivers educational services at the upper division and graduate levels to southern Arizona and northern Mexico. Students may take lower-division courses at Cochise Community College and upper-division university credit work at the Sierra Vista Campus for a complete undergraduate degree program in Interdisciplinary Studies, Political Science, Psychology, Computer Science, Business Management, General Business, Math, English, History, Latin American Studies, Family Studies, Elementary and Secondary Education, and Postbaccalaureate Certifications in Elementary and Secondary Education. Master's degree programs are offered in Bilingual Education, Teaching and Teacher Education, and Educational Psychology. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 2,572.6 355.2 429.4 0.0 2,572.1 160.5 413.1 0.0 2,641.1 130.2 422.4 Program Total 3,357.2 3,145.7 3,193.7 FTE Positions 40.9 41.5 42.1 25 100 120 150 200 9:1 10:1 10:1 10:1 ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: u Education Goal 1 To create strong baccalaureate programs in liberal arts and selected professional areas and strong graduate programs for the increasingly diverse constituencies in southern Arizona and northern Mexico through the provision of upper-division and graduate classes. University of Arizona - Main Campus Page 457 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures • Student FTE fall • Degree programs • Credit course sections offered • Graduates, baccalaureate, Master's, and post-baccalaureate certifications • Percent of students graduating within their goal timeframe • Graduates per ranked faculty u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 350 239 257 300 14 14 17 17 89 120 141 145 80 101 115 135 95 95 95 95 6.15 8.41 6.75 5.86 • Faculty and support staff FTE • Students enrolled in non-credit programs FY 1998 Actual FY 1999 Actual FY 2000 Expected 12 14 12 12,700 12,327 13,500 13,700 time faculty members • Percent of students entering in fall 1996 who have developed a learning contract with their faculty mentor To provide Arizona's diverse population a distinctive liberal arts and practical undergraduate education for an increasingly technological and global society. To offer a distinctive, innovative curriculum with a value-added approach to student learning. To prepare students for life and work in an increasingly interdependent political, cultural, and commercial world, through an emphasis on international perspectives. Subprogram Description: Arizona International offers premier liberal arts education, while emphasizing a multicultural, global perspective. The programs focus on basic skills and competencies by providing a broad and intensive foundation across the generally recognized areas of knowledge (natural sciences and mathematics, humanities, social sciences, fine and performing arts, etc.), while emphasizing a multicultural, global perspective. Students participate in interdisciplinary learning communities, service learning, and career internships. The instructional strategies provide maximum utilization of institutional and community resources. Arizona International’s culture emphasizes excellence, quality, and clear outcomes, with a formalized assessment program that is an integral part of the overall educational program. • Percent of students who show FY 2001 Expected 19.9 22 23 50 100 100 NA FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 75 90 NA 25 75 100 NA NA 75 75 Goal 3 To identify, enroll, and graduate a diverse body of students who align with the AIC mission. FY 1998 Actual Performance Measures • Continuing students enrolled in AIC during fall semester • New students enrolled in AIC during the fall semester • Student capstone activities completed as a final step toward graduation u FY 2000 Expected 16.7 FY 1998 Actual Performance Measures u Subprogram Mission: FY 1999 Actual Goal 2 To support Arizona International's commitment to student talent development by establishing a rigorous evaluation as part of the student s ongoing academic work, and to quantify the "value added" as a result of the efforts of both the student and the faculty/staff. measurable skill improvement on the first review • Percent of Fall 1996 students still enrolled who successfully progress to proficiency for graduation • Percent of graduates who indicate a positive attitude toward lifelong learning and community service on a follow up survey SUBPROGRAM SUMMARY UAA.1.16 ARIZONA INTERNATIONAL COLLEGE Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 FY 1999 Actual FY 2000 Expected FY 2001 Expected 46 72 130 150 59 77 50 200 NA 1 10 15 Goal 4 To provide Arizona residents with an innovative and practical liberal arts education. FY 1998 Actual Performance Measures • Formal agreements with non-profit and government agencies to provide service opportunities for upper-division undergraduates • Formal agreements with local business and government entities for offering career studies opportunities for upperdivision undergraduates • Percent of students who use a computer on a day-to-day basis to complete assignments and conduct research FY 1999 Actual FY 2000 Expected FY 2001 Expected 15 21 30 50 10 10 20 30 100 100 100 100 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,560.7 59.8 104.5 0.0 1,983.3 61.5 107.7 0.0 2,013.6 63.0 111.2 Program Total 1,725.0 2,152.5 2,187.8 FTE Positions 20.5 20.5 20.5 Subprogram Goals and Performance Measures: Page 458 FY 1998 Actual • Average percent of credits taught by full FY 2001 Expected 14 Goal 1 To provide Arizona residents with a top-quality, cost efficient, undergraduate liberal arts education that is individualized and student focused. (Note: AIC enrolled its first class in FY97.) Performance Measures u Goal 2 To provide community and noncredit programs to facilitate personal and professional development for the intellectual improvement of students, professionals, and community groups. Performance Measures u UAA.1.17 SUBPROGRAM SUMMARY UNIVERSITY LIBRARIES Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Subprogram Mission: The University of Arizona Library is dedicated to meeting the diverse information, curricular, and research needs of students, faculty, staff, and affiliated customers. To participate in the University of Arizona - Main Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u scholarly communication process to promote life-long learning skills and continuous educational achievement. Subprogram Description: The Library system contains almost 9,000,000 items, including books, periodicals, maps, government publications, and manuscripts. In an environment of free and open inquiry and with a commitment to excellence, team-based Library personnel provide leadership in the development of information policy, and the Library itself plays a key role in instruction, creativity, cultural transmission, and scholarly communication. The Library is a member of the Center for Research Libraries and the Association of Research Libraries and is a member of the AMIGOS Bibliographic Network. FY 1998 Actual Performance Measures • Collaborations with other University of Arizona units involved in outreach • Direct links to non-UA groups demonstrating benefits of Library information resources u ($ Thousands) Funding and FTE Amounts: Goal 3 To enhance outreach activities by promoting relationships, based on user information needs and library resources, with non-University groups of people in Tucson, in Arizona, and the nation, in support of the University's land grant mission. FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 15,634.1 1,896.4 37.8 0.0 17,760.6 1,969.8 39.0 0.0 18,285.7 2,045.0 39.7 • Percent of staff satisfied that to achieve Program Total 17,568.3 19,769.4 20,370.4 u FTE Positions 174.2 175.9 177.7 • Courses or other instructional opportunities that incorporate information literacy skills as a result of the collaboration of librarians and faculty in development of the curriculum • Students taught each year (all Library instructional sessions) (in thousands) • Percent of faculty satisfied that student work improved as a result of new information literacy skills • Percent of students satisfied with content and quality of learning experience u FY 1999 Actual • Electronic journals acquired or developed by the Library and available remotely to customers • Electronic journal indexes acquired or developed by the Library and available remotely to customers • Electronic subject Web pages acquired or developed by the Library and available remotely to customers • Electronic Web exhibits acquired or developed by the Library and available remotely to customers • Satisfaction expressed by customers with their success at finding or obtaining information/materials through the Library (scale of 1-10) Education 0 0 4 7 0 0 FY 1999 Actual 57.3 FY 2000 Expected FY 2001 Expected >82 >84 80 Goal 5 To transform the financial, operational, and physical infrastructure to manage the resources in support of the library's mission effectively and efficiently. FY 1998 Actual Performance Measures • Money saved by continuous improvement FY 1999 Actual 70.0 FY 2000 Expected FY 2001 Expected >79.0 >79.0 152.0 of processes (in thousands) FY 2000 Expected FY 2001 Expected 81 70 75 100 >35.0 >31.4 >32.6 >35.0 >90 >95 >97 >98 UAA.1.18 SUBPROGRAM SUMMARY ACADEMIC COMPUTING Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Subprogram Mission: To provide information technology tools and services in support of an electronic learning environment. 76 84 >83 >85 Subprogram Description: Goal 2 To transform access to information that supports the learning, research, and creative activities of the University's students, faculty, staff, and affiliated customers. Performance Measures 0 the Library's mission, their learning needs are being identified, supported, and met Goal 1 To strengthen and expand educational activities that directly support information literacy for students and faculty. FY 1998 Actual FY 2001 Expected 6 FY 1998 Actual Performance Measures Subprogram Goals and Performance Measures: Performance Measures FY 2000 Expected Goal 4 To transform the Library environment into a learning organization through programs and activities that improve all staff's ability to achieve the Library's mission. FY 1999 Actual u FY 1999 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 3,819 4,200 4,620 5,000 298 305 310 315 73 80 88 97 26 34 37 40 6.6 8.0 >8.5 >9.0 The Academic Computing subprogram includes the operation of general and special purpose computer labs and terminal access sites, a faculty resource for instruction facility, multimedia production and teaching facilities, consulting services, and operation of centralized computing resources that host applications and act as servers in support of teaching and research. This subprogram is also responsible for coordination of the University’s software site license program. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 4,449.0 94.9 87.0 0.0 4,620.5 98.6 89.8 0.0 1,757.1 102.3 91.5 Program Total 4,630.9 4,808.9 1,950.9 FTE Positions 33.3 33.6 33.9 Subprogram Goals and Performance Measures: University of Arizona - Main Campus Page 459 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u • Graduate students with practical museum, Goal 1 To devise and implement policies and processes aimed at the most effective use of information technology. FY 1998 Actual Performance Measures • Annual savings from the University's FY 1999 Actual 5.1 FY 2000 Expected FY 2001 Expected 6.1 6.5 6.3 software site license program (in millions of dollars) u Goal 2 To provide a strong technology support environment for the new teaching and learning methodologies. FY 1998 Actual Performance Measures • Student utilization of computing labs, 600,000 FY 1999 Actual 650,000 FY 2000 Expected 750,000 u FY 2001 Expected 800,000 • Square feet of exhibits • Visitors • Percent of visitors satisfied with educational experience • School children given tours • Adult visitors taking part in museum programs SUBPROGRAM SUMMARY u ACADEMIC SUPPORT Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Performance Measures To increase student, faculty, and community understanding and appreciation of the visual arts and cultural history; to collect, care for, exhibit, and interpret original works of art, material objects, and information from the past and present; to publish the results of research, scholarship, and creative activity, ensuring further access to knowledge and information resources. • Impressions (in millions) (An impression Units comprising the Academic Support subprogram include campus museums and the UA Press. These units present a continuous series of temporary exhibitions that complement the permanent collections of artwork spanning the Middle Ages through the 20th century and prehistoric and recent artifacts from Indian cultures of Arizona and the Southwest, plus publish books and electronic media in such areas as anthropology, archaeology, astronomy, Native American literature and culture, geography, natural history, women's studies, the environment, the American west, and Latin American studies. Book marketing services are also offered to nonprofit organizations. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 2,901.8 3,295.6 664.7 0.0 2,883.8 3,423.2 685.4 0.0 2,969.1 3,553.8 698.6 Program Total 6,862.1 6,992.4 7,221.5 FTE Positions 100.3 100.3 100.3 • Books sold per impression Performance Measures • New titles published • New titles/staff member • Operations cost/cost of goods sold • Operations cost/revenues u 80 80 600 600 600 600 2,000 2,000 2,000 2,000 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 22,688 23,988 23,988 >23,988 65,000 70,000 75,000 >75,000 90 90 90 90 17,500 17,500 17,500 17,500 9,000 9,000 9,000 9,000 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 12.000 12.250 12.500 12.750 0.02 0.02 0.02 0.02 160.0 160.0 160.0 165.0 0.013 0.013 0.013 0.013 Goal 4 To contribute to knowledge by increasing the number of new books (titles) published, while increasing operational efficiency. FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 47 42 45 47 1.54 1.62 1.50 1.57 1.30 1.46 4.50 1.52 0.45 0.40 0.39 0.39 Goal 5 To broaden the Press' financial base through sales and fundraising and to recover lost marketing service income. Performance Measures • Sales income (in thousands of dollars) • Marketing service income (in thousands of dollars) • Funds raised (in thousands of dollars) Subprogram Goals and Performance Measures: u is one instance of exposing one person to the name of the University of Arizona. For example, an advertisement in a journal with 2,000 subscribers makes 2,000 impressions, counted conservatively.) • Dollars cost per impression (Ad $/impression, benchmark, ad agency ideal is $.03-.10) • Books sold (in thousands) u 80 Goal 3 To increase the number of impressions on behalf of the University in reviews, advertisements, direct mail, exhibits, radio, television, electronic media, and public events related to UA Press books, while maintaining the cost per impression. Subprogram Mission: Subprogram Description: 80 Goal 2 To attain excellent viewing experiences and an increased understanding of arts and cultural diversity. Performance Measures library information commons and electronic classrooms (in hours) UAA.1.19 laboratory, or field experience • Student credit hours taught by museum curators • Individuals accessing museum resources electronically FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,950 1,778 1,770 1,800 85 99 93 101 25 49 60 75 Goal 1 To ensure effective access to knowledge and other resources to deliver outstanding education programs. Performance Measures • Undergraduate students with practical FY 1998 Actual 175 FY 1999 Actual 180 FY 2000 Expected FY 2001 Expected 180 180 museum, laboratory, or field experience Page 460 University of Arizona - Main Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS UAA.2 SUBPROGRAM SUMMARY UAA.1.20 ACADEMIC AFFAIRS ADMINISTRATION Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 PROGRAM SUMMARY ORGANIZED RESEARCH Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Subprogram Mission: Program Mission: To provide the University of Arizona with leadership in developing and administering the academic policies necessary to enable it effectively and efficiently to pursue the institution s academic mission. To provide quality research in areas important to the State and nation; to bring into the classroom leading edge knowledge; to make available to students the most modern technology; and to provide service to the State, federal agencies, and the private sector. Subprogram Description: Program Description: Academic Affairs Administration has overall responsibility for the quality and integrity of all academic programs of the University, overseeing academic planning and budgeting, personnel, curriculum, undergraduate and graduate instruction, research, academically-based service activities, and student affairs. Among its functions is to represent the University in interactions with internal and external constituencies, sister universities, members of the Board of Regents, legislators, student and faculty leaders, and representatives of the media. Organized Research includes activities within centers, divisions, bureaus, institutes, and experiment stations formally approved by the Arizona Board of Regents. These activities are specifically created and organized to produce research, whether separately budgeted within the University or commissioned by an external agency, as with federal grants and contracts. FY 1999 Actual ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 8,144.9 2,073.5 0.0 0.0 11,317.3 2,362.8 29.7 0.0 11,651.9 2,490.2 27.5 Program Total 10,218.4 13,709.8 14,169.6 FTE Positions 133.6 134.9 136.8 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Performance Measures • Dollars internally reallocated to priority academic units (in thousands) • Percent of academic degree programs reviewed centrally for productivity • Academic programs reviewed for quality and effectiveness u FY 1999 Actual • Classrooms adequately equipped to deliver instruction using modern multimedia instructional technology • Faculty trained in new teaching technologies • Percent of departments offering an undergraduate capstone research experience • Percent of recent baccalaureate graduates reporting that they are satisfied or very satisfied with their educational experience (done triennially) Education 0.0 31,935.6 26,394.3 0.0 32,652.2 27,401.3 Federal Funds 34,996.6 36,091.3 36,782.5 Program Total 92,443.4 94,421.2 96,836.0 FTE Positions 1,171.8 1,183.5 1,195.3 Research Programs FY 2000 Expected FY 2001 Expected 2,103.3 1,750.0 1,750.0 100 100 100 100 19 24 22 18 FY 1999 Actual 0.0 32,036.3 25,410.5 4 College-based Sponsored Research and Interdisciplinary 1,472.8 FY 1998 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds 4 Agriculture Research Experiment Station Goal 2 To improve instructional delivery. Performance Measures FY 2001 Estimate 4 University-wide Organized Research Goal 1 To enhance the academic quality and effectiveness of the institution through planning and budgeting, program review, personnel review, and data collection and analysis. FY 1998 Actual FY 2000 Estimate This Program Contains the Following Subprograms: Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: FY 2000 Expected FY 2001 Expected 185 185 190 195 500 550 565 595 76 76 85 85 91 NA NA 92 4 Organized Research Administration and Support SUBPROGRAM SUMMARY UAA.2.1 UNIVERSITY-WIDE ORGANIZED RESEARCH Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Subprogram Mission: To maintain and develop research programs in areas critical to the State, region, nation, and internationally; to maintain and develop cutting edge interdisciplinary programs. Subprogram Description: To provide a University-wide environment under the supervision of the Vice President for Research conducive to maintaining a ranking in the Top 20 Research I universities under the National Science Foundation criteria. To assist in providing an environment of excellence conducive to the educational goals of the State of Arizona through its universities, with special emphasis on post- University of Arizona - Main Campus Page 461 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS baccalaureate programs in both traditional and innovative curricula. To provide the necessary infrastructure to support the transfer of technology to benefit the economy of the State. the Agricultural Experiment Station have joint appointments either in the Academic Programs or Cooperative Extension components of the College of Agriculture. ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 5,898.3 8,564.0 19,576.0 0.0 6,591.8 8,895.6 20,188.3 0.0 6,786.7 9,235.0 20,574.9 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 24,086.8 9,587.3 15,406.0 0.0 23,345.5 9,958.5 15,887.9 0.0 23,808.1 10,338.4 16,192.2 Program Total 34,038.3 35,675.7 36,596.6 Program Total 49,080.1 49,191.9 50,338.7 FTE Positions 304.7 307.7 310.8 FTE Positions 667.9 674.6 681.3 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u u Goal 1 To increase external funding for organized research programs relative to peer institutions. Performance Measures • External funding obtained by organized research units (in millions of dollars) • National Science Foundation Research ranking (publics) u FY 1998 Actual 81 10 FY 1999 Actual 81 11 FY 2000 Expected FY 2001 Expected 81 81 10 10 Goal 2 To increase the level of student participation in organized research programs. Performance Measures • Available undergraduate and graduate FY 1998 Actual 1,360 FY 1999 Actual 1,360 FY 2000 Expected FY 2001 Expected 1,360 1,360 research assistantships u • External support obtained by interdisciplinary programs (in thousands of dollars) FY 1998 Actual 305.0 FY 1999 Actual 305.0 FY 2000 Expected FY 2001 Expected 305.0 320.0 SUBPROGRAM SUMMARY UAA.2.2 AGRICULTURE RESEARCH EXPERIMENT STATION Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Subprogram Mission: To promote quality scientific and scholarly research, including graduate-level instruction programs, by highlighting State priorities and consideration for regional, national, and international needs in the fields of Animal Systems; Environment and Natural Resources; Family, Youth, and Community; Human Nutrition, Food, Safety, and Health; Marketing, Trade, and Economics; and Plant Systems. Subprogram Description: The Agricultural Experiment Station is the administrative entity for research activities in the College of Agriculture. The research program is very broad and is designed to address needs of the State, nation, and world. Many activities are interdisciplinary efforts among 2 schools and 11 departments, 11 field-based agricultural research centers, 13 special programs/support units, and cooperative efforts with the private sector, government, other departments at the University of Arizona, and other universities. Faculty involved in Page 462 Performance Measures • Research projects applicable to county needs • Average years from problem identification to solution (project completion) • Applicable projects resulting in a publication u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 110 112 118 120 4 3 3 2 80 85 90 95 Goal 2 To increase sponsored research from external sources. Performance Measures • Sponsored funds (in millions) • Percent of all research funds from Goal 3 To expand and improve interdisciplinary programs. Performance Measures Goal 1 To consider the needs of the State in developing research programs. competitive sources • Percent of awards (approvals) to applications (proposal submissions) FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 24.8 23.4 27 28 52 51 52 53 57 49 57 58 SUBPROGRAM SUMMARY UAA.2.3 COLLEGE-BASED SPONSORED RESEARCH AND INTERDISCIPLINARY RESEARCH PROGRAMS Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Subprogram Mission: To maintain and develop college-based research and graduate programs, including interdisciplinary research programs, in areas critical to the State, the nation, and the world, and to transfer new knowledge to the private sector. Subprogram Description: To foster a college-based and interdisciplinary environment conducive to maintaining a ranking in the Top 20 Research I Universities under the National Science Foundation criteria; to assist in providing the environment of excellence conducive to the educational goals of the State of Arizona through its universities, with special emphasis on post-baccalaureate programs in both traditional and innovative curricula; to provide the necessary infrastructure to support the transfer of technology to benefit the economy of the State of Arizona. (NOTE: Funds and personnel are disbursed among a number of colleges.) University of Arizona - Main Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 To support the research mission of the University to initiate and carry out significant scholarly research by providing the infrastructure necessary to remain one of the nation's premier research universities. Subprogram Description: Subprogram Goals and Performance Measures: u Goal 1 To increase the level of external funding for collegebased and interdisciplinary research programs relative to peer institutions. Performance Measures • External funding obtained by college- based research programs (in millions) • Ratio of percent increase in University of Arizona research expenditures to percent increase in peer institution research expenditures (The measure for this year is based on 1996 data from the National Science Foundation, the most recent data available from that source. Subsequent year's measures will also lag by a year or more.) u 165 1.0 FY 1999 Actual 165 1.0 FY 2000 Expected FY 2001 Expected 165 165 1.0 • Average Graduate Record Examination (GRE) scores of new graduate students: verbal • Average GRE scores of new graduate students: quantitative • Average GRE scores of new graduate students: analytic • Average GRE scores of new graduate students: composite • Average Grade point average of graduates FY 1998 Actual FY 1999 Actual ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds 0.0 2,051.2 0.0 1,998.3 0.0 2,057.4 Other Non Appropriated Funds Federal Funds 7,259.2 14.6 7,540.2 15.1 7,827.9 15.4 Program Total 9,325.0 9,553.6 9,900.7 FTE Positions 199.2 201.2 203.2 1.0 Goal 2 To increase the quality of students majoring or participating in research in the college-based and interdisciplinary research programs. Performance Measures u FY 1998 Actual To provide services that help researchers identify external funds, secure support, and ensure accountability when funds are received; to represent University interests in negotiating the complete costs of undertaking research and in providing advice regarding the allocation of indirect costs; to ensure the existence and competence of federally mandated research oversight committees which provide for public safety and ethical scientific procedures; to assure the highest standards of use of animals in research; to provide patent protection for new ideas, promote their commercialization, and in so doing, protect the intellectual property of the State; and to provide expertise for research instrument fabrication. Subprogram Goals and Performance Measures: u FY 2000 Expected FY 2001 Expected 535 535 540 540 620 620 620 620 610 600 600 600 1,765 1,755 1,760 1,760 3.72 3.72 3.72 3.72 Goal 1 To improve support services necessary for high quality, nationally competitive research programs. Performance Measures • Percent of units achieving federal FY 1998 Actual FY 1999 Actual 100 FY 2000 Expected FY 2001 Expected 100 100 100 accreditation u Goal 2 To improve the University's national research standing. Performance Measures • National Science Foundation research FY 1998 Actual FY 1999 Actual 10 FY 2000 Expected 11 FY 2001 Expected 10 10 ranking (publics) Goal 3 To effectively transfer new technology to the private sector and form partnerships with State agencies and private sector concerns. Performance Measures • Technology disclosures • Patent applications submitted by UA • Licenses obtained • Partnerships with state agencies • Partnerships with private sector concerns FY 1998 Actual 140 FY 1999 Actual 145 u FY 2000 Expected FY 2001 Expected 150 155 20 25 20 20 29 30 30 30 2 2 2 2 137 157 177 197 Goal 3 To facilitate the recruitment and retention of outstanding faculty. Performance Measures • Ranked faculty recruited from highly recognized academic programs • Tenured ranked faculty leaving for highly recognized academic programs UAA.3 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 3 3 3 3 3 3 3 3 PROGRAM SUMMARY COMMUNITY OUTREACH SUBPROGRAM SUMMARY UAA.2.4 ORGANIZED RESEARCH ADMINISTRATION AND SUPPORT Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Subprogram Mission: Education Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Program Mission: To serve the public by providing excellent outreach programs and activities; to increase the effectiveness and visibility of the University of Arizona - Main Campus Page 463 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS University's academic outreach; to assist units that support the University's academic aims to fulfill their responsibilities with excellence and efficiency by providing assistance, oversight, and advocacy. Program Description: Outreach includes activities established primarily to provide instructional and non-instructional services beneficial to individuals and groups external to the University. Outreach includes conferences, general advisory services, reference bureaus, public radio and television, cultural events, consulting, and similar instructional and non-instructional services to particular sectors of the community. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 10,530.6 2,414.8 2,743.8 0.0 10,490.0 2,508.3 2,829.6 0.0 10,697.9 2,604.0 2,883.8 Program Total 15,689.2 15,827.9 16,185.7 FTE Positions 258.9 261.5 264.1 Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate FY 2001 Estimate 0.0 14,866.6 33,730.3 0.0 14,744.8 35,036.3 0.0 15,078.4 36,392.8 Federal Funds 2,829.5 2,918.0 2,973.9 Program Total 51,426.4 52,699.1 54,445.1 FTE Positions 519.5 525.3 531.2 This Program Contains the Following Subprograms: 4 Agriculture Cooperative Extension Services Goal 1 To identify critical needs of Arizona's residents that can be addressed through county program delivery. Performance Measures • Needs assessments completed (1 per county) • Focus area programs delivered (Environmental and Natural Resources, Family, Youth and Community, Human Nutrition, Food Safety and Health, Marketing Trade and Economics, Animal and Plant Systems) • Outcomes and relevance reports u • Face-to-face educational contacts (in 4 Kuat thousands) • Publications on the World Wide Web 4 Intercollegiate Athletics SUBPROGRAM SUMMARY UAA.3.1 AGRICULTURE COOPERATIVE EXTENSION SERVICES Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Subprogram Mission: FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 15 15 15 15 6 6 6 6 6 6 6 6 Goal 2 To deliver significant educational experiences to Arizona residents statewide. Performance Measures 4 UApresents (formerly Cultural Affairs) ($ Thousands) Funding and FTE Amounts: • Documentary reports to the County Board of Supervisors and Native American Councils measuring program delivery accomplishments FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 374.0 411.0 425.0 450.0 193 300 450 600 20 20 20 20 SUBPROGRAM SUMMARY UAA.3.2 UAPRESENTS (FORMERLY CULTURAL AFFAIRS) Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 To provide not-for-credit life-long educational programs for all Arizonans statewide, fulfilling the central Land Grant University mission of discovery, integration, application, and transfer of knowledge. Cooperative Extension is the major outreach arm of The University of Arizona. Subprogram Mission: Subprogram Description: UApresents is the largest professional performing arts presenter in the southern Arizona region. The program commissions new works from nationally recognized performing artists; brings classical and contemporary performers from around the world to southern Arizona; markets them to the University and surrounding communities; insures maximum impact of the artist on the community through a comprehensive outreach program; creates mutually beneficial programs with academic units, student organizations, the K-12 education system, and a broad range of community based organizations; and manages Centennial Hall on the University of Arizona campus. Cooperative Extension makes science useful for the people of Arizona. Cooperative Extension provides programs in food, fiber, natural resources, family, youth, and economic development. In support of these programs, 12,500 certified volunteers wear the "U of A badge". Over 60,000 young people are signed up in 4-H Youth Development Programs, of these, over 58% are minorities or ethnically diverse populations. With 15 county Extension offices and nine satellite offices, five of which are located on Indian Reservations, Cooperative Extension is a network of community-based educators and University-based researchers which provides practical education for use in dealing with critical issues that influence daily life. Page 464 Educates, enlightens and inspires by bringing performing arts and artists together with diverse communities of southern Arizona. Subprogram Description: University of Arizona - Main Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 757.0 2,452.6 0.0 0.0 721.7 2,547.5 0.0 0.0 743.0 2,664.7 0.0 Program Total 3,209.6 3,269.2 3,407.7 17.3 17.3 17.3 FTE Positions repeater station (Channel 27); a nineteen channel microwave Instructional Television Fixed Service (ITFS) for distribution of credit courses and educational materials used in campus classrooms and by business, industry, and the general public; and the southern connection of the state-wide NAUNet microwave system used for videoconferencing and the transmission of telecourses among the three State universities. Subprogram Goals and Performance Measures: u Goal 1 To increase accessibility of UApresents programs. FY 1998 Actual Performance Measures • Percent of total event audience for entire season comprised of University students • Percent of total seats utilized u 25 FY 2000 Expected 28 61 FY 2001 Expected 30 68 33 65 United States based performing artists • Percent of culturally and ethnically diverse programs • Percent of internationally based programs (*comprised of campus lectures, classes, and open rehearsals) offered to the University community (At current staffing levels our goal is to maintain these critical programs and not let them slip.) • Percent of outreach programs involving Tucson public school children* • Percent of outreach programs open to the public UAA.3.3 FY 1999 Actual FY 2000 Expected 0.0 2,109.3 3,694.3 15.9 0.0 2,088.6 3,837.4 16.4 0.0 2,150.3 3,983.7 16.7 Program Total 5,819.5 5,942.4 6,150.7 FTE Positions 80.6 81.4 82.2 FY 2001 Expected Goal 1 To increase nonappropriated funding levels from corporate and individual major donors for television and radio to replace declining federal funding. FY 1998 Actual 62 50 50 Performance Measures 70 75 75 75 • Dollars received from corporate 36 38 40 40 FY 1999 Actual 12 FY 2000 Expected 16 15 underwriters (in thousands) • Dollars received from individual members and major donors (in thousands) u FY 2001 Expected 15 • Nielson Ratings Book Figures (in Performance Measures 70 67 65 65 • Arbitron Ratings Book (in thousands) u For the benefit of the University of Arizona, KUAT operates several telecommunications production and delivery systems: three broadcast National Public Radio affiliated radio stations (KUATAM, KUAZ-FM and KUAT-FM); a full-powered Public Broadcasting System affiliated television station (Channel 6) with a 479.9 494.2 1,914 2,034.4 2,060 2,122 FY 1999 Actual 151 FY 1998 Actual 20 Subprogram Description: 465.9 155 FY 2000 Expected FY 2001 Expected 155 155 Goal 3 To increase weekly listenership on KUAT and KUAZ radio. 20 To enhance the transmission of knowledge by providing the citizens of southeastern Arizona with a unique high-quality television and radio service; to transmit educational, public affairs, and entertainment programming based upon the needs of the community. FY 2001 Expected thousands) (hh) 17 Subprogram Mission: FY 2000 Expected 487.2 FY 1998 Actual 18 SUBPROGRAM SUMMARY FY 1999 Actual Goal 2 To increase share of households (hh) viewing Channel 6 during sign on to sign off. Performance Measures u KUAT Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Education General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 64 FY 1998 Actual • Percent of outreach programs FY 2001 Estimate u Goal 3 To create a strong performance-related community outreach program that serves an increasingly broad spectrum of southern Arizona residents. Performance Measures FY 2000 Estimate Subprogram Goals and Performance Measures: FY 1998 Actual • Percent of total season performances by FY 1999 Actual 65 Goal 2 To enhance the socially and ethnically diverse options in the annual performing arts programs. Performance Measures u FY 1999 Actual ($ Thousands) Funding and FTE Amounts: FY 1999 Actual 106.1 101.0 FY 2000 Expected FY 2001 Expected 105.0 105.0 Goal 4 To increase the number of credit courses produced through VideoServices. FY 1998 Actual Performance Measures • Credit courses UAA.3.4 FY 1999 Actual 31 FY 2000 Expected 31 FY 2001 Expected 33 33 SUBPROGRAM SUMMARY INTERCOLLEGIATE ATHLETICS Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Subprogram Mission: To pursue excellence in Intercollegiate Athletics through educational opportunity, physical activity, cultural diversity, public service, and extracurricular endeavor; to enhance the personal welfare of The University of Arizona's student athletes and ensure their integration into the mainstream of campus life. Subprogram Description: University of Arizona - Main Campus Page 465 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS The Intercollegiate Athletics (ICA) Department conducts a challenging program in 8 sports for men (M) and 11 for women (W): baseball (M), basketball (M/W), cross country (M/W), football (M), golf (M/W), gymnastics (W), soccer (W), softball (W), swimming and diving (M/W), tennis (M/W), track and field (M/W), indoor trach and field (W), and volleyball (W). The University is a member of the NCAA, and both the men's and women's programs are conducted under NCAA rules, with opportunities to participate in NCAA championships. Program Description: This Program includes enrollment services and other student related programs and services designed to promote student success by supporting students' personal, intellectual, cultural, and social development outside the context of the formal instructional program. Programming extends to the entire campus community to meet disability needs and to promote a healthy, diverse, engaged and civil community. The activities include: early outreach, admissions, orientation, financial aid, registration, campus recreation and health services, cultural events, student programs/organizations, bookstore, newspaper, housing and food service, academic support, career services, programs designed to promote faculty/student interaction outside the classroom, and programs dedicated to special needs, such as disability related services and the cultural resource centers. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,469.7 25,168.6 69.8 0.0 1,444.5 26,143.1 72.0 0.0 1,487.2 27,140.4 73.4 Program Total 26,708.1 27,659.6 28,701.0 FTE Positions 162.7 165.1 167.6 FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Subprogram Goals and Performance Measures: u Goal 1 To improve ICA Academic Programs. Performance Measures • Percent of student-athletes earning a GPA of 3.0 or higher • Percent of participation by studentathletes in ICA orientation sessions • Percent of student-athletes that graduate u FY 1999 Actual FY 2000 Expected FY 2001 Expected 33 35 37 39 100 100 100 100 54 62 66 67 • Percent increase in unrestricted gifting base • Percent of operations budget growth (except for inflation factor or extraordinary circumstances, e.g., participation in bowl games) • Stable fund balance (in thousands) FY 1998 Actual • Collegiate program national standing UAA.4 FY 2000 Expected FY 2001 Expected 5 5 5 5 2 2 2 2 0.0 9,397.8 74,934.6 Federal Funds 16,925.8 17,455.1 17,789.4 Program Total 94,577.9 98,764.2 102,121.8 FTE Positions 777.6 785.3 792.9 4 Dean of Students/student Life 4 Health and Wellness 4 Campus Life Leadership UAA.4.1 333.5 250.0 500.0 500.0 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 6 9 <10 <10 PROGRAM SUMMARY STUDENT AFFAIRS AND CAMPUS LIFE Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Program Mission: To recruit and retain a diverse and talented student body; to assist students in their efforts to achieve access, academic success, and efficient degree completion in conformance with prevailing regulations; to promote student development in a safe environment in which diversity is valued and embedded in daily operations; and to provide opportunities for personal and educational enrichment through the development of student, faculty, staff, and community partnerships. Page 466 0.0 9,128.0 72,181.1 FY 2001 Estimate 4 Enrollment Services FY 1999 Actual Goal 3 To advance athletic competition. Performance Measures 0.0 8,211.7 69,440.4 FY 2000 Estimate This Program Contains the Following Subprograms: Goal 2 To develop the ICA Financial Plan. Performance Measures u FY 1998 Actual ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY DEAN OF STUDENTS/STUDENT LIFE Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Subprogram Mission: To promote social, ethical, and skill development as part of a planned student life experience by providing opportunities for students to synthesize and apply in class learning through out-ofclass co-curricular experiences. To provide experiences that foster students' development in becoming responsible, contributing members of the University and the larger community. Subprogram Description: Programs of the Dean of Students Office, Multicultural Programs and Services, Student Programs, ROTC, Residence Life, the Associated Students, Arizona Student Media, the Bookstore, Career Services, and the Arizona Student Unions promote the personal and career development of students. Opportunities are provided for students to participate in student support and development programs such as service learning, faculty mentoring, student clubs, volunteer community service, and residential education. These programs are designed to include a wide variety of academic and intellectual interests, social, ethical, and other challenges, as well as diverse University of Arizona - Main Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS attitudes, values, and cultures. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 4,248.7 14,722.9 16,415.2 0.0 4,400.3 15,344.9 16,928.6 0.0 4,530.4 15,930.3 17,252.8 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 2,250.1 43,987.3 196.9 0.0 2,681.0 45,690.5 203.0 0.0 2,760.2 47,433.4 206.9 Program Total 35,386.8 36,673.8 37,713.5 Program Total 46,434.3 48,574.5 50,400.5 FTE Positions 120.0 121.2 122.4 FTE Positions 468.9 473.6 478.3 Subprogram Goals and Performance Measures: u Subprogram Goals and Performance Measures: u Goal 1 To provide unique environments that enable students from traditionally underrepresented groups to feel a sense of "connection" to the campus community. FY 1998 Actual Performance Measures • Students using the Cultural Resource Centers • Percent of students who indicate involvement with the Cultural Resource Centers has positively impacted their sense of belonging at the University u FY 1999 Actual FY 2000 Expected FY 2001 Expected 7,000 7,200 7,450 7,700 85 86 87 88 FY 1998 Actual • Programs offered through the Department of Student Programs that provide for participation by all students • Students participating in student clubs, organizations, community service, and other activities • Percent of students who indicate participation in these programs has positively impacted their sense of belonging at the University UAA.4.2 FY 1999 Actual 700 700 • Middle and high school students engaged in Early Outreach efforts (in 64 public schools) • University faculty members participating in Early Outreach's various programs • Percent of Early Outreach high school seniors enrolling as first time, full-time freshmen at the University of Arizona u FY 2000 Expected FY 2001 Expected 800 850 11,075 11,300 11,500 11,750 82 84 86 88 • Quality of freshman class based on: high school grade point average • Quality of freshman class based on: SAT scores • Quality of freshman class based on: average high school academic units Subprogram Mission: To contribute directly to the recruitment and retention of a talented, culturally rich student body; to provide policies, procedures, and services that foster access and timely progress of students at the University; to maintain compliance with regulatory and University requirements, and to provide leadership in the establishment and achievement of University enrollment goals. Enrollment Services is composed of the units that formulate and implement policies and processes for a coherent group of services dedicated to the recruitment and retention of a diverse and talented student body. These units facilitate and provide direct services toward the scholastic preparation, admission, financial support, registration, academic success, efficient degree completion, and career preparation and placement of students. 3,134 3,500 4,000 145 150 175 200 46 50 65 75 FY 1999 Actual FY 2000 Expected FY 2001 Expected 3.32 3.35 3.37 3.40 1,106 1,110 1,115 1,120 16.0 16.2 16.4 16.6 FY 2000 Expected FY 2001 Expected FY 1998 Actual filed per year • Change-of-schedule forms processed per year FY 1999 Actual 2,775 2,700 2,700 2,700 39,000 39,000 38,000 37,000 Goal 4 To support the University commitment to increase student persistence and graduation rates by contributing a positive first year experience for students. FY 1998 Actual Performance Measures • Percent of first-year students engaged in FY 1999 Actual 65 FY 2000 Expected 70 FY 2001 Expected 75 80 career exploration activities UAA.4.3 Subprogram Description: FY 2001 Expected Goal 3 To improve the effectiveness of the student registration system. • University petitions related to registration u FY 2000 Expected 3,690 FY 1998 Actual Performance Measures SUBPROGRAM SUMMARY FY 1999 Actual Goal 2 To admit a freshman class well-prepared for University work. Performance Measures u ENROLLMENT SERVICES Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Education FY 1998 Actual Performance Measures Goal 2 To provide leadership development opportunities for a diverse student population. Performance Measures Goal 1 To communicate the necessity for academic preparation for college to middle and high school students. SUBPROGRAM SUMMARY HEALTH AND WELLNESS Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Subprogram Mission: To provide opportunities for members of the campus community to access medical and psychological care, special services to meet University of Arizona - Main Campus Page 467 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Percent of students rating recreation disability needs, and effective prevention programs to strengthen wellness; to enhance the quality of the college life experience; to reduce barriers to achievement and success; and to develop healthy and balanced lifestyles. To provide institutional leadership and to work in varied partnerships for the establishment, development, and management of policies, procedures, and programs that support the social, cultural, professional, and intellectual development of all members of the university community. Subprogram Description: FY 2000 Estimate FY 2001 Estimate 0.0 1,323.7 10,013.1 0.0 1,472.8 10,400.8 0.0 1,516.3 10,797.6 Federal Funds 313.7 323.5 329.7 11,650.5 12,197.1 12,643.6 FTE Positions 176.8 178.6 180.3 This subprogram provides leadership for shaping and sustaining a diverse, collaborative, and universal learning community for students, staff, faculty, and administrators at the university through: the provision of high quality, affordable health, housing, food, recreation, and disability services; and the facilitation of programs designed to foster personal development, appreciation of differences, and a sense of community. Goal 1 To secure adequate facilities to support the mission of Health and Wellness. • Percent of dollars pledged to fund construction of a Strategic Alternative Learning Techniques (S.A.L.T.) building (percent of goal completed) • Percent of project completed to fund and construct a facility to house services for Disability Related Resources in one location • Project completed to fund & construct a facility to house services for Campus Health Service in one location, including identifying funding u 63 50 FY 1999 Actual 85 75 FY 2000 Expected FY 2001 Expected 100 NA 100 NA FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 389.2 717.1 0.0 0.0 573.9 744.9 0.0 0.0 590.9 773.3 0.0 Program Total 1,106.3 1,318.8 1,364.2 FTE Positions 11.9 11.9 11.9 • Percent of students reporting binge drinking in last year (survey done biannually) • Percent of students reporting marijuana use in the last year (survey done biannually) 50 75 100 NA • Percent of students rating disability related services as acceptable or better • Percent of students rating health services as acceptable or better Page 468 Subprogram Goals and Performance Measures: Goal 1 To develop and manage a formal, comprehensive, and effective assessment and accountability program for the Division of Campus Life. Performance Measures • Percent of division units with review FY 1998 Actual 31 FY 1999 Actual 31 FY 2000 Expected 30 process (based upon key success indicators) in place • Percent of division units demonstrating effectiveness as measured on a Division effectiveness-rating scale FY 2001 Expected 28 UAA.5 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 50 75 85 NA NA 75 85 PROGRAM SUMMARY INSTITUTIONAL SERVICES 26 NA 25 24 Goal 3 To provide effective campus-based health and wellness services. Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u Goal 2 To decrease, through education, media campaigns, and other programs, the use of alcohol and other drugs that put students at risk of accidents, violence, injuries, and unsafe sexual practices. Performance Measures u FY 1998 Actual ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: Performance Measures 89 Subprogram Mission: ($ Thousands) FY 1999 Actual Program Total u 85 CAMPUS LIFE LEADERSHIP Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 The Campus Health Service is an accredited full service ambulatory health center that offers clinical medicine, alternative healing methods, counseling, disease prevention & health promotion services to the student body. Additional services provided in Campus Recreation, the Center for Disability Related Resources, and the Center for Strategic Alternative Learning Techniques are strategically designed to assist students in completing academic endeavors and in acquiring balanced lifestyles. In addition, ADA compliance for the Institution to serve the needs for persons with disabilities is now an integral part of Health & Wellness. General Funds Other Appropriated Funds Other Non Appropriated Funds 82 SUBPROGRAM SUMMARY UAA.4.4 Subprogram Description: Funding and FTE Amounts: 80 services as acceptable or better FY 1998 Actual FY 1999 Actual FY 2000 Expected Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Program Mission: FY 2001 Expected 82 84 86 88 95 96 95 95 To provide the University of Arizona with the support services necessary to enable it to effectively and efficiently pursue the institutional mission of teaching, research, and outreach. Program Description: University of Arizona - Main Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Institutional Services include central executive-level activities concerned with management and long-range planning for the entire University, and the operation and maintenance of the physical plant. Administrative activities include planning and programming, legal services, fiscal operations, administrative data processing, telecommunications, space management, human resources including employee personnel and records, purchasing, stores, safety, security, printing, transportation services, community and alumni relations, and development and fund-raising. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 0.0 63,069.9 76,807.5 0.0 66,898.2 79,781.3 0.0 68,875.9 82,824.6 Federal Funds 247.7 255.6 260.4 Program Total 140,125.1 146,935.1 151,960.9 FTE Positions 1,464.8 1,479.4 u • Private and corporate donations (in millions of dollars) • Arizona public rating the University at least "Very Good" (i.e., highest category) in public opinion surveys • President's meetings with community and business groups u FY 1999 Actual FY 2000 Expected FY 2001 Expected >74.8 >60.0 >49.4 >67.3 >55 NA >55 NA >96 >102 >90 >90 Goal 2 To improve the University's internal structure and workings. FY 1998 Actual Performance Measures • Campus approval of strategic plan update • ABOR approval of strategic plan update • Percent change in operating funds FY 1999 Actual FY 2000 Expected FY 2001 Expected Obtained Obtained Obtained Obtained Obtained Obtained Obtained Obtained 2.58 8.9 3.0 3.0 expended in institutional support (NACUBO definition) UAA.5.2 4 President's Area SUBPROGRAM SUMMARY HUMAN RESOURCES Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 4 Human Resources 4 Business Affairs 4 Administrative Computing and Telecommunications UAA.5.1 FY 1998 Actual Performance Measures 1,494.2 This Program Contains the Following Subprograms: Goal 1 To enhance community support for the work of the University in the larger community. Subprogram Mission: To meet the evolving needs of a changing workforce and workplace by providing proactive human resource programs, consulting, and services that are valued and utilized by the community served. SUBPROGRAM SUMMARY PRESIDENT'S AREA Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 4844.7 Subprogram Description: To provide overall administrative direction and leadership for the University's instruction, research, outreach, and other functions, including economic development; to maintain and foster close relations with important University constituencies; and to promote private and public support of University goals. This unit provides a full range of human resource services that support the research, teaching, and service programs of the University: recruitment and screening for hiring, transfer, and promotion; wage and salary administration; performance management; conflict resolution; employee relations administration; benefits services and counseling; employee tuition program administration; employee and organizational development; diversity awareness; and employee wellness services. Subprogram Description: Funding and FTE Amounts: Subprogram Mission: The President is responsible for generally directing the University's major activities. Other administrative responsibilities of this functional area include: institutional advancement, economic development, community relations, government relations (state, federal, local), development, communications; legal affairs; alumni affairs. ($ Thousands) Funding and FTE Amounts: ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 2,462.4 726.0 0.0 0.0 2,473.4 754.0 0.0 0.0 2,546.6 782.8 0.0 Program Total 3,188.4 3,227.4 3,329.4 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate FTE Positions 57.7 58.3 58.9 0.0 4,844.7 5,352.2 0.0 0.0 6,229.9 5,559.4 0.0 0.0 6,414.1 5,771.5 0.0 Subprogram Goals and Performance Measures: Program Total 10,196.9 11,789.3 12,185.6 FTE Positions 121.5 122.7 123.9 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: Education u Goal 1 To attract and employ a diverse and high quality workforce. Performance Measures • Percent of minority employees in FY 1998 Actual 16.4 FY 1999 Actual 16.6 FY 2000 Expected FY 2001 Expected 16.8 17.0 administrative, faculty, and professional positions University of Arizona - Main Campus Page 469 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Mean response to the recruitment and 4.0 4.2 4.3 4.4 outreach survey question: "On a scale of 1-5 (with 5 being best), how would you rate the quality of applicants forwarded to you by Human Resources?" u FY 1998 Actual • Employee Wellness contacts per year • Partnerships that have been established to improve administrative and employee services • Percent of employees who respond affirmatively to the campus climate survey question: "I would encourage a friend or family member to apply for a job at the University of Arizona." u FY 2000 Expected FY 2001 Expected 3,590 3,660 3,730 3,800 16 19 21 24 50 55 60 65 recognition programs • Percent of classified staff job titles that are below 10% of market rate • Employees nominated for Universitywide excellence programs FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 50,595.9 55,185.6 160.7 0.0 52,828.8 57,322.3 165.8 0.0 54,390.5 59,508.9 168.9 Program Total 105,942.2 110,316.9 114,068.3 FTE Positions 1,135.3 1,146.6 1,158.1 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u FY 1998 Actual • Departments that hold formal employee u FY 1999 Actual FY 1999 Actual FY 2000 Expected Goal 1 To improve efficiency and effectiveness of operations, maintenance, and repair services. FY 1998 Actual Performance Measures Goal 3 To support and develop programs and systems that recognize and reward employees for their contributions. Performance Measures • Cost of maintenance and repairs per FY 2001 Expected 46 51 57 64 45 40 35 30 75 90 110 125 gross square foot of University facilities (3% increase per year) (in dollars) • Heating and cooling expenditures per gross square foot (3% increase per year) (in dollars) u Goal 4 To provide development opportunities for all employees to improve retention and productivity. FY 1998 Actual • Percent of employees who utilize the faculty and staff tuition fee waiver to pursue higher education opportunities • Percent of managers who report improved performance by employees participating in the Supervisory Leadership Series program, nine months after completion FY 1999 Actual FY 2000 Expected FY 2001 Expected 18.1 18.4 18.8 19.1 50 55 60 70 BUSINESS AFFAIRS Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Subprogram Mission: To continuously develop and improve fiscal and material resource services along with maintenance of the University's safe environment, facilities, and transportation alternatives and parking options in support of the University's teaching, research, and public service mission; and to maintain and improve standards and business practices to ensure responsible financial stewardship of the University. Subprogram Description: Areas of responsibility include budget preparation, financial accounting reporting, payroll, contract oversight, purchasing of goods and services, printing and publishing, University security, maintenance, repair, utilities, grounds, custodial services, recycling efforts, fleet rental services, access to parking and transportation for employees and students, identification and evaluation of space Page 470 2.96 3.05 3.14 2.29 2.19 2.26 2.32 FY 1999 Actual FY 2000 Expected FY 2001 Expected 16,114 16,114 16,114 17,024 213.0 220.0 220.0 300.0 2,000 2,140 2,200 2,300 FY 1998 Actual Performance Measures SUBPROGRAM SUMMARY FY 2001 Expected Goal 3 To maintain and continually improve business practices and resource management to provide effective support of University instruction, research, and service. • Square footage of leased space (in UAA.5.3 FY 2000 Expected 2.77 FY 1998 Actual • Parking permit sales • Shuttle usage (in thousands) • Carpools u FY 1999 Actual Goal 2 To encourage transportation alternatives as part of the University's efforts to meet the requirements of the local Travel Reduction Ordinance. Performance Measures Performance Measures ($ Thousands) Funding and FTE Amounts: Goal 2 To achieve an environment and culture that supports all members of the University community. Performance Measures requirements, and identification and management of risks. thousands) • Average days to make a payment to an outside vendor/service provider UAA.5.4 FY 1999 Actual FY 2000 Expected FY 2001 Expected 353.2 252.1 389.4 408.9 20 19 19 18 SUBPROGRAM SUMMARY ADMINISTRATIVE COMPUTING AND TELECOMMUNICATIONS Contact: Edward Frisch, Asst. V.P., Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Subprogram Mission: Provide information technology solutions and services in support of more effective and efficient University-wide administrative processes, and the telecommunications infrastructure and services needed to support the University. Subprogram Description: The Administrative Computing and Telecommunications subprogram includes the development and operation of the University’s major administrative computing systems and respective databases, and the operation of the campus-wide voice and data University of Arizona - Main Campus Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS communications facilities. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 5,166.9 15,543.7 87.0 0.0 5,366.1 16,145.6 89.8 0.0 5,524.7 16,761.4 91.5 Program Total 20,797.6 21,601.5 22,377.6 FTE Positions 150.3 151.8 153.3 Subprogram Goals and Performance Measures: u Goal 1 To build a fully functional data administration and data warehouse environment. FY 1998 Actual Performance Measures • Percent of administrative data elements in FY 1999 Actual 74 87 FY 2000 Expected FY 2001 Expected 96 99 the University-wide data warehouse u Goal 2 To provide a backbone for the network that supports full function access and inter-operable connections across the system and to and from external locations, including the ability to easily handle new and highspeed services. FY 1998 Actual Performance Measures • Network bandwidth to/from off-campus FY 1999 Actual 9 15 FY 2000 Expected 45 FY 2001 Expected 60 (Mb) u Education u u u u u University of Arizona - Main Campus Page 471 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures UNIVERSITY OF ARIZONA - HEALTH SCIENCES CENTER •Percent of College of Medicine Dr. Peter Likins, President Contact: Edward Frisch, Asst. V.P., Resource Planning and Management (520) 621-7766 UHA Agency Mission: To provide distinguished undergraduate, graduate, and professional health sciences education; to engage in basic and applied research of regional, national, and international significance; to create and disseminate knowledge; and to seek to integrate creative achievement into everyday life. Agency Description: u The Arizona Health Sciences Center (AHSC) in Tucson is the State's only academic health sciences center, providing the State and it’s people education, research, patient care, and services through its colleges of Medicine, Nursing, Pharmacy, School of Health Professions, University Medical Center, and University Physicians. AHSC serves as the core of a broad network of health services utilized throughout the State for health restoration, health promotion, and illness prevention. Funding Note: Because all appropriated funds are combined prior to distribution to the various programs by the University, General Funds and Other Appropriated Funds are combined under the Other Appropriated Funds category. FY 1999 Actual FY 2000 Estimate 128,411.7 131,534.2 134,959.7 34,573.9 35,089.7 35,937.7 2,255.4 2,391.1 2,440.9 0.0 0.0 0.0 Capital Funds 0.0 0.0 0.0 Agency Total 165,241.0 169,015.0 173,338.3 Ø Ø ORGANIZED RESEARCH Ø COMMUNITY OUTREACH Ø INSTITUTIONAL SERVICES ACADEMIC AFFAIRS ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY 2000 Estimate FY 2001 Estimate 0.0 60,798.3 53,101.6 51,341.1 0.0 62,957.8 53,130.2 52,927.0 0.0 64,417.1 54,953.4 53,967.8 165,241.0 169,015.0 173,338.3 Capital Funds 0.0 0.0 0.0 Agency Total 165,241.0 169,015.0 173,338.3 FTE Positions 2,246.4 2,268.8 2,291.5 Agency Goals and Key Performance Measures: u Goal 1 To educate a health workforce who meets the needs of the State of Arizona. Page 472 Medicine and community colleges for cooperative training of allied health personnel by the end of the calendar year •Full, part-time UA students in AZ Graduate Program in Public Health •Full, part-time ASU students in AZ Graduate Program in Public Health •Full, part-time NAU students in AZ Graduate Program in Public Health •Medical technologists graduated/year from the School of Health Professions FY 2001 60 60 60 100 100 100 100 95 95 95 95 25 30 40 50 FY 1998 FY 1999 FY 2000 FY 2001 1 2 1 1 95 157 173 150 40 50 55 50 13 19 21 20 21 19 21 21 Goal 3 To maintain the leadership role of the Arizona Health Sciences Center in biomedical research. Key Performance Measures •Extramural funding per year in the College of Medicine (in millions of dollars) •Square feet of state-of-the-art research space occupied and utilized in the College of Medicine (in thousands) •Percent of tenure-track faculty who have funded programs of research within the College of Nursing's identified research emphasis areas, which reflect the health care needs within AZ •Faculty-College of Medicine in prestigious national associations •Faculty-College of Pharmacy in prestigious national associations u FY 2000 60 •MOU between the College of FY 2001 Estimate FY 1999 Goal 2 To plan statewide for the allied health professions in Arizona. Key Performance Measures u ($ Thousands) Agency Summary: graduates entering primary care residency programs •Percent of undergraduate and graduate students in the College of Nursing having a rural or underserved clinical nursing experience •Percent of BSN graduates in the College of Nursing passing the NCLEX-RN examination •Students in the first year class in the College of Pharmacy FY 1998 FY 1998 FY 1999 FY 2000 FY 2001 97 101 106 115 203.5 231.5 268.0 285.2 83 80 80 80 116 110 110 110 6 6 6 6 Goal 4 To achieve an environment and culture that support all members of the University community. Key Performance Measures •Percent of classified staff in the College of Medicine participating in courses/workshops for professional development •Harassment incidents requiring formal investigation in the College of Medicine University of Arizona - Health Sciences Center FY 1998 FY 1999 FY 2000 FY 2001 45 60 60 60 6 3 3 3 Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Percent of staff in the College of Medicine in classification career progression •Percent of full-time faculty and of full-time staff in the College of Nursing who actively participate as a member of a College or University committee, taskforce, or project team UHA.1 8 10 14 18 95/75 95/75 95/75 95/75 Subprogram Description: PROGRAM SUMMARY ACADEMIC AFFAIRS Contact: Edward Frisch, Asst. VP Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Program Mission: To provide top-quality health sciences educational programs at the undergraduate, graduate, and professional levels that will attract and graduate an excellent and diverse student body. Program Description: Academic Affairs includes activities carried out in the College of Medicine, Nursing, and Pharmacy, and the School of Health Professions during the academic year, summer sessions and other periods outside the regular term, and associated with degree credit and non-credit academic courses. Academic Affairs also includes faculty departmental research and public service activities that are not budgeted separately, and academic administration, such as at the dean and department chair levels. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds To provide medical students with the knowledge, skills, and attitudes basic to the practice of medicine; to provide education and training programs for residents, graduate students, fellows, and other health professionals and practicing physicians; to make contributions to biomedical research; to model and promote innovations in patient care and disease prevention and cure; and to disseminate health information to the public. 0.0 57,672.5 39,451.9 FY 2000 Estimate 0.0 59,436.3 39,852.0 FY 2001 Estimate 0.0 60,834.8 41,234.3 Federal Funds 31,287.3 32,245.9 32,890.6 Program Total 128,411.7 131,534.2 134,959.7 FTE Positions 1,877.7 1,896.5 1,915.5 This Program Contains the Following Subprograms: 4 College of Medicine 4 College of Nursing 4 College of Pharmacy 4 School of Health Professions The College offers a professional program leading to the M.D. degree and graduate degree programs in several of the medical sciences. The College also provides graduate medical education training programs for residents and clinical fellows in many disciplines and continuing medical education, and supports the education of other health professionals and the public. The educational program leading to the M.D. degree is conducted at the College and at clinical sites located in Tucson, Phoenix, and throughout the State. The faculty members conduct departmental research programs in molecular biology, therapeutics, prevention, and clinical outcomes. The faculty members provide outstanding clinical service ranging from primary care to organ transplantation, and high quality education programs regarding health issues for the citizens of the State. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 40,181.8 29,558.7 25,873.4 0.0 41,001.0 29,585.0 26,662.6 0.0 41,969.0 30,655.6 27,200.5 Program Total 95,613.9 97,248.6 99,825.1 FTE Positions 1,498.9 1,513.9 1,529.0 Subprogram Goals and Performance Measures: u 4 Academic Support Goal 1 To develop, maintain, and continuously evaluate the educational program leading to the M.D. degree. Performance Measures • Percent of students passing Step I of the United States Medical Licensing Exam (USMLE) on the first try • Percent of students passing Step II of the USMLE on the first try • Percent of students securing their top 3 residency programs • Percent of students indicating satisfied or very satisfied with their medical education on the AAMC Graduation Questionnaire u 4 Arizona Health Sciences Library SUBPROGRAM SUMMARY COLLEGE OF MEDICINE Contact: Edward Frisch, Asst. VP Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 92 95 95 95 97 98 98 98 86 86 86 86 94 94 94 94 Goal 2 To provide educational experiences that promote career decisions for practicing a primary care specialty and/or practicing in a rural community. Performance Measures UHA.1.1 ($ Thousands) Funding and FTE Amounts: • Percent of students in the graduating class who have completed a rural rotation during medical school • Percent of students entering primary care residencies FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 53 55 55 55 60 60 60 60 Subprogram Mission: Education University of Arizona - Health Sciences Center Page 473 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 3 To provide education programs to keep practitioners in Arizona abreast of recent advances in medical knowledge and therapeutics. FY 1998 Actual Performance Measures • Arizona physicians completing FY 1999 Actual 35,600 25,050 FY 2000 Expected FY 2001 Expected 27,000 29,000 continuing medical education courses at the College of Medicine u FY 1998 Actual • Extramural funding for departmental FY 1999 Actual 48.4 FY 2000 Expected FY 2001 Expected 54.0 55.8 51.4 research (in millions of dollars) u Goal 5 To provide an adequate patient base to fulfill the College of Medicine's education and research missions. FY 1998 Actual Performance Measures • Patients seen in out-patient facilities (in thousands) • Patients admitted to University Medical Center u FY 2000 Expected FY 2001 Expected 252.7 270.9 290.0 300.0 17,500 17,200 17,500 17,500 Goal 6 To offer graduate medical education programs that meet standards of excellence. FY 1998 Actual Performance Measures • Resident evaluation of program • Percent of residents passing United States Medical Licensing Exam (USMLE), step 3 • Percent of residents passing specialty board examinations u FY 1999 Actual FY 1999 Actual FY 2000 Expected FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 4,270.4 688.3 1,398.8 0.0 4,147.0 694.2 1,442.6 0.0 4,243.8 720.6 1,470.2 Program Total 6,357.5 6,283.8 6,434.6 FTE Positions 89.4 90.3 91.2 Subprogram Goals and Performance Measures: u Goal 1 To ensure continued contribution to providing an adequate supply of professional nurses and nurses prepared for advanced practice roles for meeting the health care needs of Arizona. FY 1998 Actual Performance Measures FY 2001 Expected Excellent Excellent Excellent Excellent 100 100 100 100 97 100 100 100 • Percent of BSN graduates passing FY 1998 Actual • Percent of PGY I residency positions in primary care • Percent of PGY I residency positions in family practice UHA.1.2 FY 1999 Actual FY 2000 Expected u 50 55 55 55 15 18 20 20 FY 1998 Actual COLLEGE OF NURSING Contact: Edward Frisch, Asst. VP Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 95 FY 2001 Expected 95 95 FY 1999 Actual FY 2000 Expected FY 2001 Expected 20 20 20 20 40 40 40 40 125 125 125 125 30 30 30 30 SUBPROGRAM SUMMARY COLLEGE OF PHARMACY Contact: Edward Frisch, Asst. VP Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Subprogram Mission: Subprogram Mission: The mission of the College of Nursing is to provide undergraduate, graduate, and professional nursing education; to generate and expand nursing knowledge; and to provide service to the community. Subprogram Description: The College of Nursing offers a professional program leading to the Bachelor of Science in Nursing (B.S.N.) degree and graduate programs leading to the Master of Science and Doctor of Philosophy degrees with a major in nursing. The College of Page 474 their specialty area • Percent of faculty who are Fellows of the American Academy of Nursing • Professional publications and presentations by faculty • Percent of faculty who serve in leadership positions in local, regional, or national organizations UHA.1.3 SUBPROGRAM SUMMARY 95 FY 2000 Expected Goal 2 To provide local, regional, national, and international leadership through the development and dissemination of knowledge, skill, and experience gained from teaching, research, and service efforts. • Faculty who hold national certification in FY 2001 Expected FY 1999 Actual NCLEX-RN exam Performance Measures Goal 7 To provide the majority of first year postgraduate residency positions (PGY I) for graduates interested in primary care. Performance Measures ($ Thousands) Funding and FTE Amounts: Goal 4 To maintain the leadership role of the College of Medicine in biomedical research. Performance Measures Nursing also offers a B.S.N. pathway for registered nurses who graduated from associate degree or diploma nursing programs and an accelerated B.S.N. pathway for superior students who are college graduates holding a baccalaureate or higher degree in a non-nursing field. The College is accredited by the National League for Nursing and approved by the Arizona State Board of Nursing. Upon recommendation of the faculty, the graduates will be admitted to the licensing examination administered by the State Board. To educate and prepare professional students to become highly skilled, ethical, and compassionate pharmacists and graduate students to become highly skilled, ethical, and compassionate pharmacists and graduate students to become ethical, productive and innovative scientists. Upon graduation these students will contribute to the universal goals of optimizing rational, safe and cost-effective drug therapy and conducting research and other investigative endeavors that will lead to new discoveries and experiences in the pharmaceutical sciences. Our mission is accomplished by Educating and preparing professional and University of Arizona - Health Sciences Center Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS graduate students to be exemplary pharmacists and scientists in a diverse, ever-changing health care system; Providing essential services to patients, communities and the profession; Conducting innovative research. UHA.1.4 Subprogram Description: The objective of the College of Pharmacy is to educate qualified students to become pharmacists who are committed to providing the highest quality of pharmaceutical and related health care services for the citizens of the State of Arizona. The pharmacy curriculum is designed to develop professionally competent and academically well-rounded pharmacists. The professional degree offered by the College of Pharmacy is the Doctor of Pharmacy (Pharm.D.). The College also offers graduate studies leading to the Master of Science degree in pharmaceutical sciences and pharmacology and the Ph.D. degree in pharmaceutical sciences. General Funds Other Appropriated Funds Other Non Appropriated Funds Subprogram Mission: To provide undergraduate and post-baccalaureate education for students planning to pursue a wide range of health-related careers; to integrate research and scholarship with distinguished teaching; and to provide professional and public service. Subprogram Description: The School of Health Professions offers academic programs leading to the Bachelor of Science in Health Sciences (B.S.H.S.) Degree. Within the B.S.H.S. degree program, students may elect to major in physiological sciences, health education, or medical technology. The curriculum in these majors provides students with a strong foundation in the sciences, and skills in critical thinking, problemsolving, and communication. Completion of the medical technology major, which is an accredited program, qualifies the student for various National Registry examinations. Qualified postbaccalaureate students interested in becoming eligible for certification in medical technology also are admitted to the program for professional training. (NOTE: 30 FTE are now reported in the College of Medicine.) ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 4,859.5 2,967.0 0.0 4,877.4 3,081.9 0.0 4,991.3 3,119.5 Federal Funds 3,987.5 4,112.2 4,190.9 Program Total 11,814.0 12,071.5 12,301.7 FTE Positions 128.1 129.4 130.7 Subprogram Goals and Performance Measures: u Performance Measures • Percent of graduates placed • Percent of residents/ fellowships placed • Percent of students passing the State board examination • Percent of tenured and tenure- track teaching in undergraduate professional programs u FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 100 100 100 100 100 100 98 99 100 100 100 100 100 • Extramural grant support per FTE faculty faculty (in millions of dollars) • Rank of School of Pharmacy by NIH Funding u • Public outreach programs (in thousands) • Continuing education hours to professionals • Average participant satisfaction with program as measured on a 1-5 scale (5=highest) Education FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,582.7 4.5 0.0 0.0 1,590.7 4.7 0.0 0.0 1,627.8 4.9 0.0 Program Total 1,587.2 1,595.4 1,632.7 FTE Positions 33.8 34.1 34.5 u FY 1998 Actual FY 1999 Actual Goal 1 To produce graduates with appropriate education to compete effectively in their chosen fields. Performance Measures • Percent of medical technology students FY 2000 Expected FY 2001 Expected 184.0 190.0 193.4 198.2 7.4 7.6 7.7 8 3 3 2 2 passing National Registry examinations • Percent of students satisfied with quality of preparation in their major u FY 1998 Actual FY 1999 Actual • Percent of relevance and perceived value FY 2000 Expected FY 2001 Expected 60.0+ 60.0+ 60.0+ 60.0+ 520+ 525+ 525+ 525+ 4 4 4 4 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 82 97 90 90 65 80 84 86 Goal 2 To continually improve program and course curricula and instructional delivery. Performance Measures Goal 3 Provide service, education, and research programs to the public and professional communities. Performance Measures FY 2000 Estimate Subprogram Goals and Performance Measures: (in thousands of dollars) • Extramural research funding received by FY 1999 Actual 100 Goal 2 Maintain and strengthen the quality of research activities to enhance the quality of the professional and graduate education programs, the profession and health of the public. Performance Measures ($ Thousands) Funding and FTE Amounts: Goal 1 Prepare students for success in their chosen fields by providing the highest-quality professional pharmacy curriculum and graduate education programs. FY 1998 Actual SUBPROGRAM SUMMARY SCHOOL OF HEALTH PROFESSIONS Contact: Edward Frisch, Asst. VP Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 of the major curriculum as measured by survey instruments • Percent of students satisfied with courses and instruction as measured by student evaluations University of Arizona - Health Sciences Center FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 76 98 90 90 76 83 85 85 Page 475 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To support Arizona Health Sciences Center faculty and students in optimizing teaching and learning processes, by taking advantage of the most current instructional technology, research, and assessment techniques. SUBPROGRAM SUMMARY UHA.1.5 ARIZONA HEALTH SCIENCES LIBRARY Contact: Edward Frisch, Asst. VP Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Subprogram Description: Subprogram Mission: To ensure timely access to knowledge and information resources in the health sciences and to educate students and faculty in the most effective methods of identifying and acquiring health sciences information to meet their needs. Subprogram Description: This specialized library, which serves University Medical Center as well as the Colleges of Medicine, Nursing, and Pharmacy, The School of Health Professions, the Graduate Program in Public Health, and other related graduate fields of study, contains almost 200,000 cataloged volumes and receives approximately 2,100 serial titles. The library includes a computer laboratory and houses a collection that includes books, journals, and non-print materials in the health sciences. The Divisions of Academic Resources and Biomedical Communications provide: assistance to faculty in the design of course and instructional materials; test design and scoring; teaching and course assessment; educational research and the use of instructional technology; assistance to students in test-taking and other academic skills; technical, maintenance, and improvement of instructional facilities; and production of services in scientific/medical illustration, graphic design and publication, medical photography, and videotape and computer-based programs. ($ Thousands) Funding and FTE Amounts: ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 3,994.5 5,422.5 27.6 0.0 4,911.2 5,643.9 28.5 0.0 5,025.9 5,859.2 29.0 Program Total 9,444.6 10,583.6 10,914.1 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate FTE Positions 92.5 93.4 94.4 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 2,783.6 810.9 0.0 0.0 2,909.0 842.3 0.0 0.0 2,977.0 874.5 0.0 Subprogram Goals and Performance Measures: u Program Total 3,594.5 3,751.3 3,851.5 Performance Measures FTE Positions 35.0 35.4 35.7 Funding and FTE Amounts: Goal 1 To enhance the level of scholarship in the development and delivery of instructional programs. • Participants in faculty development Subprogram Goals and Performance Measures: programs (AHSC) • Programs evaluated u u Goal 1 To teach students and faculty the most effective methods of accessing and managing health sciences information. FY 1998 Actual Performance Measures • Classes being offered • Students and faculty attending classes u FY 1999 Actual FY 2000 Expected FY 2001 Expected 341 372 380 390 2,900 3,200 3,400 3,800 Goal 2 To assure access to information resources in the health sciences on-site and off-site. FY 1998 Actual Performance Measures • Resources (print and non- print) circulated from the collection • Resources (print and non- print) used in the library (in thousands) • Material supplied to students, faculty, and health professionals off-site (in thousands) UHA.1.6 FY 1999 Actual FY 2000 Expected FY 2001 Expected 58,200 56,400 55,000 53,000 253.1 243.0 235.0 228.0 15.7 15.8 15.9 15.7 SUBPROGRAM SUMMARY ACADEMIC SUPPORT Contact: Edward Frisch, Asst. VP Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 FY 1999 Actual FY 2000 Expected FY 2001 Expected 765 695 800 800 35 35 35 35 Goal 2 To enhance student success in Health Sciences Center curricula. Performance Measures • Student visits to academic counselors (AHSC) • AHSC students/Number of classes using palmtop computer to integrate instructional technology u FY 1998 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,800 1,500 1,800 1,800 540/13 540/13 480/12 460/11 Goal 3 To provide an environment that facilitates access to excellence in informational, audiovisual, and other educational materials in support of teaching, research, and service functions. Performance Measures • Percent of positive customer response to service quality surveys • Labor Efficiency Index measured at Total Division Budget per billed instructional support services hours (in dollars per hour) • Material Production Efficiency Index measured as Total Division Budget per number of billed instructional material items (in dollars) FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 96.5 98 98 98 82.5 80.0 80.0 80.0 11.4 11.0 10.7 10.5 Subprogram Mission: Page 476 University of Arizona - Health Sciences Center Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 4 To provide teleconferencing in support of the growth of the educational outreach and telemedicine missions of the Arizona Health Sciences Center. Performance Measures • Courses and events carried on AHSC FY 1998 Actual FY 2000 Expected FY 2001 Expected 438 550 800 800 2 60 200 300 Interactive Video Network in support of AHSC Phoenix Programs and the Arizona Graduate Program in Public Health • Events per rural site delivered as part of Arizona Telemedicine Network UHA.2 FY 1999 Actual SUBPROGRAM SUMMARY UHA.2.1 HEALTH SCIENCES ORGANIZED RESEARCH CENTERS AND ADM Contact: Edward Frisch, Asst. VP Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Subprogram Mission: PROGRAM SUMMARY ORGANIZED RESEARCH Contact: Jay W. Smith, Dean of Academic Affairs Phone: (520) 626-4555 A.R.S. 15-1601 Subprogram Description: Program Mission: To provide high quality multidisciplinary biomedical research in areas important to the health care community and public; to promote the application of economics and socio-behavioral sciences to pharmaceutical research, education and service; to make available to trainees leading edge knowledge and the most modern technology; to promote healthier lifestyles through education of the public; and to provide service to State and federal agencies and the private sector. Program Description: The organized research centers include the Arizona Arthritis Center, Arizona Cancer Center, the Arizona Center on Aging, the Arizona Emergency Medicine Center, the Arizona Prevention Center, the Respiratory Sciences Center, the Steele Memorial Children's Research Center, the University Heart Center, the Center for Pharmaceutical Economics, and the Center for Toxicology. They are specifically organized to produce interdisciplinary clinical and basic biomedical research and to provide support for the undergraduate, graduate, and outreach educational programs. They are supported almost entirely by external federal and private sector funding. Their major areas of emphasis include: interdisciplinary research; education of the public; training of health professionals and scientists; patient services; provision of regional resources for research, disease diagnosis, patient care, education, disease prevention and control; and technology development. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual To support the University's research mission to do significant scholarly research in areas critical to the State, region, nation, and international community; to make major contributions to multi disciplinary research and education related to the basic understanding, prevention, diagnosis, treatment, and control of various diseases and debilitating conditions. FY 2000 Estimate FY 2001 Estimate The organized research centers include the Arizona Cancer Center, the Respiratory Sciences Center, the University Heart Center, the Center for Toxicology, the Center for Health Outcomes, the Arizona Center on Aging, the Arizona Emergency Medicine Research Center, and the Children's Research Center. Their major areas of emphasis include interdisciplinary research; education of health professionals and scientists; patient services; providing regional resources for research, patient care, education, disease prevention; and technology development. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,867.9 12,652.2 20,053.8 0.0 2,166.5 12,242.1 20,681.1 0.0 2,217.1 12,643.4 21,077.2 Program Total 34,573.9 35,089.7 35,937.7 FTE Positions 347.6 351.1 354.6 Subprogram Goals and Performance Measures: u Goal 1 To promote excellence in basic and clinical research, patient care, education, and training. Performance Measures • Regional, national, and international awards, honors, and prizes received by students, alumni, faculty, and staff • Patients rating patient care as excellent in satisfaction survey u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 18 20 22 24 87 90 90 90 Goal 2 To establish a stable funding base to support research, education, and service activities. General Funds Other Appropriated Funds Other Non Appropriated Funds 0.0 1,867.9 12,652.2 0.0 2,166.5 12,242.1 0.0 2,217.1 12,643.4 Performance Measures Federal Funds 20,053.8 20,681.1 21,077.2 • Research grants and contracts (in millions Program Total 34,573.9 35,089.7 35,937.7 FTE Positions 347.6 351.1 354.6 of dollars) • Private donations (in millions of dollars) FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 36.6 37.3 38.1 40 4.5 5.2 5.5 5.6 This Program Contains the Following Subprograms: 4 Health Sciences Organized Research Centers and Adm Education University of Arizona - Health Sciences Center Page 477 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u medications. Goal 3 To provide education and training programs for regional, national, and international health care professionals, health care industry personnel, and the public. Performance Measures • Training programs/workshops/lectures UHA.3 FY 1998 Actual FY 1999 Actual 25 FY 2000 Expected 27 Subprogram Description: FY 2001 Expected 30 33 PROGRAM SUMMARY COMMUNITY OUTREACH Contact: James E. Dalen, VP Health Sciences Phone: (520) 626-7383 A.R.S. 15-1601 Program Mission: The mission of the Community Outreach Program is to provide the citizens of the State of Arizona access to poison and medicationrelated emergency treatment assistance and to develop a rural telemedicine network which can improve rural health care. Program Description: The Arizona Poison and Drug Information Center (APDIC) serves as a repository of comprehensive information, knowledge and expertise regarding poisons and toxic exposures. A high priority is to provide access for rural and medically underserved Arizona residents and health care professionals who are without ready access to medical facilities. Telemedicine is the use of computers, video imaging, and telecommunications for diagnosis and treatment of persons in rural, geographically isolated communities and State institutions. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 0.0 1,257.9 997.5 0.0 1,355.0 1,036.1 0.0 1,365.2 1,075.7 Federal Funds 0.0 0.0 0.0 Program Total 2,255.4 2,391.1 2,440.9 FTE Positions 21.0 21.1 21.3 This Program Contains the Following Subprograms: 4 Arizona Poison and Drug Information Center FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 941.3 0.0 0.0 91.8 977.7 0.0 0.0 93.9 1,015.0 0.0 Program Total 941.3 1,069.5 1,108.9 FTE Positions 14.1 14.2 14.4 Subprogram Goals and Performance Measures: u Goal 1 To provide quality, accessible poison and medicationrelated emergency treatment assistance 24 hours a day. FY 1998 Actual Performance Measures • Call volume per year (in thousands) • Accredited by the American Association Subprogram Mission: The Arizona Poison and Drug Information Center serves the citizens of Arizona by providing accessible poison and medicationrelated emergency treatment assistance, referral advice, and information on poison prevention and the safe and proper use of FY 1999 Actual FY 2000 Expected FY 2001 Expected 60.4 58.0 65.0 75.0 yes yes yes yes for Poison Control Center Certification as a Regional Poison Control Center u Goal 2 To provide poison prevention to individual citizens, organizations, and the public at large. FY 1998 Actual • Educational items distributed (in SUBPROGRAM SUMMARY UHA.3.1 ARIZONA POISON AND DRUG INFORMATION CENTER Contact: Edward Frisch, Asst. VP Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 ($ Thousands) Funding and FTE Amounts: Performance Measures 4 Telemedicine Page 478 The APDIC optimizes the interdisciplinary expertise of information specialists and experts--clinical and medical toxicologists, chemists, pharmacologists, pharmacists, physicians, and other specialists associated with the College of Pharmacy and The University of Arizona--by serving as the resource for immediate public and health professional practitioner access to advice and assistance. The APDIC serves as a repository of comprehensive information, knowledge, and experience concerning poisonings and toxic exposures. The APDIC contributes to improving the utilization of resources for emergency treatment for poisonings; considerable cost savings to users and insurers is an outcome of the optimal and exemplary consultation and poison care provided by the Center. Accessibility to the service, particularly for rural and medically underserved Arizona residents and health care professionals who are without ready access to medical facilities, is an objective of high priority for the APDIC. The APDIC also considers among its objectives to educate future health care professionals and offer them preceptored opportunities for clinical experience in addressing problems of poisonings, toxic exposures, and medication use safety and compliance. thousands) • Health professionals participating in continuing education programs UHA.3.2 FY 1999 Actual FY 2000 Expected FY 2001 Expected 80.0 105.0 105.0 105.0 200 200 200 205 SUBPROGRAM SUMMARY TELEMEDICINE Contact: Edward Frisch, Asst. VP Resource Planning & Management Phone: (520) 621-7766 A.R.S. 15-1601 Subprogram Mission: To develop a rural telemedicine network in Arizona and provide telemedicine services to selected sites. University of Arizona - Health Sciences Center Education 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1999 Actual Telemedicine is the use of computers, video imaging, broad-band channels, and telecommunications for diagnosis and treatment of persons in rural, geographically isolated communities, and secure State institutions. The network can improve rural health care in Arizona and offer a cost-effective alternative to expensive transportation from State institutions to hospitals. ($ Thousands) Funding and FTE Amounts: 0.0 0.0 0.0 0.0 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,257.9 56.2 0.0 0.0 1,263.2 58.4 0.0 0.0 1,271.3 60.7 0.0 u Program Total 1,314.1 1,321.6 1,332.0 Performance Measures FTE Positions 6.9 6.9 6.9 Program Goals and Performance Measures: • Sites developed and operational u 9 • Patients served UHA.4 FY 1998 Actual FY 2000 Expected 10 FY 1999 Actual 700 FY 1998 Actual FY 2001 Expected 12 14 u Goal 2 FY 2000 Expected FY 2001 Expected 3,600 4,200 1,370 5 FY 2000 Expected FY 2001 Expected 5 5 6 3 3 3 10 10 10 10 73 70 70 70 To develop resources and support that ensure an optimal physical environment and required capital to meet the institutional mission of teaching, research, and community service. FY 1998 Actual Performance Measures •Endowment funds (in millions of dollars) PROGRAM SUMMARY FY 1999 Actual 2 •Percent of staff receiving career progression •Staff turnover Goal 2 To provide specialty patient care in rural communities and secure State institutions. Performance Measures To achieve an environment and culture that supports all members of the Arizona Health Sciences Center. abuse/harassment workshops •Abuse/harassment incidences Goal 1 To establish telemedicine network infrastructure. FY 1999 Actual Goal 1 •Percent of faculty/staff participating in Subprogram Goals and Performance Measures: FY 1998 Actual FY 2001 Estimate 0.0 0.0 0.0 FY 2000 Estimate Performance Measures FY 2000 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1999 Actual u ($ Thousands) Funding and FTE Amounts: Subprogram Description: u u u FY 1999 Actual 10.8 u u 12.5 FY 2000 Expected FY 2001 Expected 13.5 15.0 u INSTITUTIONAL SERVICES Contact: Patricia A. St. Germain, Asst. VP, Admin. & Finance Phone: (520) 626-7692 A.R.S. 15-1601 Program Mission: To provide the Arizona Health Sciences Center with the support services necessary to enable it to effectively and efficiently pursue the institutional mission of teaching, research, and community service. Program Description: Institutional Support includes executive-level activities concerned with the management and long-range planning for the Arizona Health Sciences Center and the operational activities supporting the Center. Administrative activities include planning and programming, legal services, financial, space management, human resources services, community and alumni relations, and development and fund-raising. Education University of Arizona - Health Sciences Center Page 479 Transportation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •MAG/RARF center line miles open AGENCY SUMMARY DEPARTMENT OF TRANSPORTATION DTA Mary E. Peters, Director Contact: David P. Jankofsky, Manager Strategic Planning and Budgeting (602) 712-8981 Agency Mission: To provide a safe and efficient transportation system, together with the means of revenue collection and licensing for Arizona. Agency Description: The exclusive control and jurisdiction over state highways, state routes, state airports, and all state-owned transportation systems or modes is vested in the Arizona Department of Transportation pursuant to Arizona Revised Statutes Section 28-104. The Department is charged with registering motor vehicles and aircraft, licensing drivers, collecting revenue, conducting multimodal transportation planning, design and construction of transportation facilities, investigating new transportation systems, and administering transportation safety programs. ($ Thousands) Agency Summary: FY 1999 Actual Ø Ø INTERMODAL TRANSPORTATION ADMINISTRATION FY 2000 Estimate 80,705.7 FY 2001 Estimate 80,663.6 u •Percent of MVD business performed by 3rd parties •Percent of MVD customers served under 30 minutes/served over 50 minutes •Average customer wait and transaction time in MVD offices (in minutes) u 1,318,081.0 1,401,454.0 1,159,308.0 67,761.3 72,303.1 76,228.7 12,788.9 11,938.7 11,706.3 Capital Funds 11,693.5 11,417.9 10,991.6 1,491,030.6 1,577,776.9 1,339,839.4 •Percent of employees having core competencies •Incident rate per 100 employees (3 year rolling average) ($ Thousands) General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal Capital Funds Agency Total FTE Positions FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 786.8 259,208.6 821,029.1 398,312.6 82.5 277,813.2 887,434.4 401,028.9 84.1 288,257.3 661,576.9 378,929.5 1,479,337.1 1,566,359.0 1,328,847.8 11,693.5 11,417.9 10,991.6 1,491,030.6 1,577,776.9 1,339,839.4 4,666.5 4,800.5 4,882.5 Agency Goals and Key Performance Measures: u •Lane miles open to traffic-total state •Lane miles open to traffic-Phoenix District •Center line miles open to traffic-total state Transportation devices, and processors Y2K complaint •HURF revenue forecast range (in percent) •RARF revenue forecast range (in percent) •Percent of HURF increase over base forecast •Number of monthly internet transactions (MVD) •Percent of constituent responses FY 1998 FY 1999 FY 2000 FY 2001 16,717 16,825 16,890 17,193 3,344 3,444 3,476 3,691 6,160 6,173 6,174 6,202 86 290 365 372 542 NA NA 100 100 NA NA 100 100 109 146 120 120 160 131 72 78 48 27 26 19 FY 1998 FY 1999 FY 2000 FY 2001 11 18 35 40 NA 67/12 70/0 70/0 42.3 33.4 15-20 15-20 FY 1998 FY 1999 FY 2000 FY 2001 NA NA 60 95 5.99 5.69 5.41 5.13 FY 1998 FY 1999 FY 2000 FY 2001 90 90 100 NA +3.3 +4.6 +2/-1 +2/-1 +0.8 +1.1 +4/-2 +4/-2 1 6.3 1 2 623 10,102 20,000 40,000 Goal 5 To improve public and political support necessary to meet Arizona's transportation needs. Key Performance Measures Goal 1 To improve the movement of people and products throughout Arizona. Key Performance Measures •Percent of computers, software, u 58 Goal 4 To optimize the use of all resources. Key Performance Measures Funding and FTE Summary: 57 Goal 3 To develop and retain a high performing and successful workforce. Key Performance Measures u 44 Goal 2 To increase the quality, timeliness, and cost effectiveness of our products and services. Key Performance Measures 81,604.9 Ø MOTOR VEHICLE Ø AERONAUTICS Agency Total to traffic •MAG/RARF lane miles open to traffic •Percent of total MAG/RARF construction dollars awarded by Board v. planned •Percent of total construction dollars awarded by Board vs. planned •End of year statewide cash balance (in millions) •End of year MAG cash balance (in millions) •End of year Aviation Fund cash balance (in millions) completed within 10 working days •Percent of residents perceiving freeway system to be excellent/good •Use of LB&I funds in a timely manner by increasing the expended percent of funded projects to 80% by 6-30-00 •Stakeholder Satisfaction Rating Department of Transportation FY 1998 FY 1999 FY 2000 FY 2001 NA 80 90 90 39 45 51 57 61 72 80 85 NA NA 8.5 8.6 Page 481 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Average customer satisfaction results 8.2 7.8 9.0 9.2 from surveys in MVD field offices (scale of 1-10) DTA.1 PROGRAM SUMMARY The Director and staff exist to provide strategic direction and guidance to agency personnel in achieving the organizational mission in an atmosphere of continuous improvement. The Transportation Board distributes monies from the aviation fund for public airport planning, design and construction; establishes a complete set of state highway routes; determines which routes shall be accepted into the system and which shall be improved; establishes or otherwise alters the status of any portion of a state route or highway or other transportation facility; and determines priority programming with respect to transportation facilities. ADMINISTRATION Contact: Mary Peters, Director Phone: (602) 712-7227 A.R.S. Title 28 Program Mission: To provide leadership, operational and financial support to help achieve the agency mission. Funding and FTE Amounts: Program Description: The Administration Program provides overall coordination, management and support functions for the Department. As described in A.R.S. 28-104, the exclusive control and jurisdiction over state highways, state routes, state airports and all state-owned transportation systems or modes is vested in the Department of Transportation. The Department is charged with registering motor vehicles and aircraft, licensing drivers, collecting revenue, conducting multi-modal transportation planning, design and constructing transportation facilities, investigating new transportation systems, and administering transportation safety programs. FY 1999 Actual General Funds FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 677.0 0.0 0.0 0.0 563.9 0.0 0.0 0.0 563.9 0.0 0.0 Program Total 677.0 563.9 563.9 FTE Positions 8.0 6.0 6.0 u Goal 1 To increase the quality, timeliness, and cost effectiveness of our products and services. FY 1998 Actual Performance Measures FY 2001 Estimate 0.0 0.0 0.0 68,357.3 12,348.4 68,199.1 12,464.5 69,704.9 11,900.0 Federal Funds 0.0 0.0 0.0 Program Total 80,705.7 80,663.6 81,604.9 FTE Positions 789.0 796.0 800.0 Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate Subprogram Goals and Performance Measures: ($ Thousands) Funding and FTE Amounts: ($ Thousands) FY 1999 Actual • Agency assessment in Arizona Quality FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 1st Band 3rd Band 4th Band Award Criteria u Goal 2 To improve public and political support necessary to meet Arizona's transportation needs. FY 1998 Actual Performance Measures • Stakeholder satisfaction rating (1-10) DTA.1.2 FY 1999 Actual NA FY 2000 Expected FY 2001 Expected 8.5 8.6 NA SUBPROGRAM SUMMARY TRANSPORTATION SERVICES GROUP Contact: Sam Maroufkhani, Chief of Staff Phone: (602) 712-7228 A.R.S. Title 28 This Program Contains the Following Subprograms: 4 Director's Office/transportation Board 4 Transportation Services Group Subprogram Mission: 4 Arizona Highways Magazine SUBPROGRAM SUMMARY DTA.1.1 DIRECTOR'S OFFICE/TRANSPORTATION BOARD Contact: Sam Maroufkhani, Chief of Staff Phone: (602) 712-7228 A.R.S. Title 28 To provide the Department of Transportation with support services in the areas of human resources, community relations, legislative services, affirmative action and equal employment opportunity, safety and health, education and training, audit and analysis services, general operation services, technical information services, equipment services and technical technology to meet the needs of our employees, customers, and suppliers. Subprogram Mission: Subprogram Description: To serve the employees, suppliers and customers of the Arizona Department of Transportation by exemplifying leadership and a commitment to achieve the agency guiding vision. The Transportation Board's mission is to administer the functions outlined in A.R.S. 28-106 with respect to development or modification of the five-year transportation facilities construction program, the awarding of all construction contracts for transportation facilities, and monitoring the status of such projects. The Transportation Support Group delivers professional services assisting employees in personnel issue, training, organizational development, and process improvement; public information including internal/external publications and legislative services; equal opportunity and disadvantaged business enterprise programs; safety programs; internal/external auditing and consulting services; mail, reproduction, engineering records, and facilities management; equipment services (fleet); technical information and transportation technology; and comprehensive professional financial and business support services including accounting and fiscal management, Subprogram Description: Page 482 Department of Transportation Transportation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS payroll and travel services, risk management, and bond program management. ARIZONA HIGHWAYS MAGAZINE Contact: Nina LaFrance, Publisher Phone: (602) 271-5959 A.R.S. 28-1881 to 28-1884 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 67,680.3 0.0 0.0 0.0 67,635.2 0.0 0.0 0.0 69,141.0 0.0 0.0 Program Total 67,680.3 67,635.2 69,141.0 FTE Positions 709.0 718.0 722.0 Subprogram Mission: To encourage travel within Arizona by publishing magazines and products about the state and its people while achieving the highest level of quality in production and customer service. Subprogram Description: Subprogram Goals and Performance Measures: u Goal 1 To improve the movement of people and products throughout Arizona. Performance Measures • Statewide Year-end Cash balance (in millions of dollars) • MAG Year-end Cash balance (in millions of dollars) • Aviation Year-end Cash balance (in millions of dollars) u FY 1999 Actual FY 2000 Expected FY 2001 Expected 109 146 120 120 160 131 72 78 48 27 26 19 Goal 2 To increase the quality, timeliness, and cost effectiveness of our products and services. Performance Measures • Dollar value of equipment past replacement criteria (in millions) • Percent of print jobs completed within established turnaround time u FY 1998 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 24.3 30.3 35.9 NA 90 90 90 Goal 3 To develop and retain a high performing and successful workforce. Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected • Number of safety classes conducted • Number of EEOC complaints filed • Average number of days to process a NA 10 12 10 11 15 7 5 15 20 13 12 • Incident rate (3 year rolling average) • Percent of employees having core 5.99 5.69 5.41 5.13 NA NA 60 95 hiring list The first issue of Arizona Highways was published in 1925. The current monthly circulation averages 325,000 including 337,631 subscribers from every state and 120 foreign countries. Seventy-six percent of the magazine's’subscribers live outside Arizona, many of them receiving gift subscriptions from Arizonans. A one year subscription is $19. Arizona Highways is an Enterprise Fund and generates revenue from two major sources: subscription and newsstand sales of the magazine, and product sales. The magazine employs approximately 80 people. The magazine is 56 full-color pages per issue. All of the writing and photography included is provided by freelance professionals who are paid fees for one-time rights to publish their material. Arizona Highways operates its own computerized fulfillment system for receiving, processing, and shipping orders, and two retail gift shops in Phoenix. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 12,348.4 0.0 0.0 0.0 12,464.5 0.0 0.0 0.0 11,900.0 0.0 Program Total 12,348.4 12,464.5 11,900.0 FTE Positions 72.0 72.0 72.0 Subprogram Goals and Performance Measures: u Performance Measures • HURF revenue forecast range (in percent) • RARF forecast revenue range (in percent) • Percent of computers, software, devices, FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected +3.3 +4.6 +2/-1 +2/-1 +0.8 +1.1 +4/-2 +4/-2 90 90 100 NA Goal 1 To remain financially self-sufficient. FY 1998 Actual Performance Measures • Average annual in-state newsstand sell- FY 1999 Actual 38 40 FY 2000 Expected 45 FY 2001 Expected 45 through (in percent) u Goal 4 To optimize the use of all resources ($ Thousands) Funding and FTE Amounts: competencies u SUBPROGRAM SUMMARY DTA.1.3 Goal 2 To expand the customer base. Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected • Paid subscribers (AZ Highways 336,000 341,000 351,000 361,000 41,000 50,000 60,000 70,000 Magazine) • Calendars sold to individual customers (AZ Highways Magazine) and processors that are Y2K compliant u DTA.2 Goal 5 To improve public and political support necessary to meet Arizona’s transportation needs. Performance Measures • Percent of constituent responses completed within 10 working days • Percent of funds expended (L, B & I) FY 1998 Actual FY 1999 Actual FY 2000 Expected PROGRAM SUMMARY INTERMODAL TRANSPORTATION ITD FY 2001 Expected NA 80 90 90 61 72 80 85 Contact: Dick Wright, State Engineer Phone: (602) 255-7391 A.R.S. 28-104 Program Mission: Transportation Department of Transportation Page 483 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To provide the highest quality intermodal transportation system in America. Program Description: The Intermodal Transportation Division (ITD) was formed in 1995. ITD considers all transportation modes in its planning process for building and maintaining a seamless transportation system of modal interlinks. The focus is to move intrastate, interstate and international passengers or products on an economically efficient and environmentally sound transportation system. ITD, through its involvement with road programs, serves the state’s domestic and international markets. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 786.8 119,288.4 805,971.0 82.5 125,635.2 874,747.0 84.1 130,882.5 649,451.8 Federal Funds 392,035.0 400,988.9 378,889.5 Program Total FTE Positions addresses statewide air quality issues. The Transit Team coordinates funding to ensure that transit providers, ride share planners, and air quality project recipients receive the best possible guidance and assistance. The Data Collection Team provides quality transportation data for use by the Agency as well as other public and private sector agencies. Finally, the Administration Team conducts the daily administrative functions. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 786.8 41,352.9 0.0 5,650.7 82.5 42,714.9 0.0 4,886.4 84.1 43,666.2 0.0 5,787.8 Program Total 47,790.4 47,683.8 49,538.1 FTE Positions 837.5 837.5 839.5 Subprogram Goals and Performance Measures: u 1,318,081.0 1,401,454.0 1,159,308.0 2,454.5 2,454.5 2,474.5 Goal 1 To improve the movement of people and products throughout Arizona. FY 1998 Actual Performance Measures • Percent of residents perceiving freeway This Program Contains the Following Subprograms: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual 39 FY 2000 Expected 45 FY 2001 Expected 51 57 (TPD) system to be excellent/good 4 Planning, Development and Administration u 4 Maintenance 4 Construction Goal 2 To increase the quality, timeliness, and cost effectiveness of our products and services. FY 1998 Actual Performance Measures • Develop refined air quality commitments SUBPROGRAM SUMMARY DTA.2.1 PLANNING, DEVELOPMENT AND ADMINISTRATION Contact: Dick Wright, State Engineer Phone: (602) 712-7391 A.R.S. 28-104 Subprogram Mission: To provide leadership and support to all entities of ITD, as well as the highest quality multimodal transportation plan and programs for Arizona. FY 1998 Actual Performance Measures • Percent of incidents per 100 employees u NA NA FY 2000 Expected FY 2001 Expected 18 20 Goal 3 To develop and retain a high performing, successful workforce. FY 1999 Actual 7.17 6.8 FY 2000 Expected FY 2001 Expected 6.5 6.1 FY 2000 Expected FY 2001 Expected 3,206 3,526 Goal 4 To optimize the use of all resources. FY 1998 Actual Performance Measures • Dollar savings-employees incentive (in Subprogram Description: FY 1999 Actual 2,649 2,914 thousands) Intermodal Administration is under the leadership of the State Engineer and the Deputy State Engineers, who as a team encourage all employees to exceed customer expectations through emphasis on delivering quality products and services on time and within budget. The responsibilities include daily liaison with customers and assisting the leaders and teams in the various Engineering Districts and Development Groups with meeting the needs of the Division which include improving employee skills through an expanded technical training program. The Department’s Transportation Planning Division is also part of this subprogram. The Advanced Planning Team provides multimodal system plans and analyses to provide a strategic framework to support long and short range programming decisions. The Priority Planning Team coordinates the development of the Five-Year Transportation Facilities Construction Program and Statewide Transportation Improvement Program. The MPOs and COGs Team facilitates the improvement of regional and local multimodal transportation systems throughout Arizona and Page 484 u FY 1999 Actual DTA.2.2 SUBPROGRAM SUMMARY MAINTENANCE Contact: Dick Wright, State Engineer Phone: (602) 712-7391 A.R.S. 28-104 Subprogram Mission: To ensure the safety of the traveling public by maximizing life expectancy and operation efficiency of the state transportation system. Subprogram Description: The Maintenance Subprogram is a multi-million dollar operation involving over seventy organizational units distributed throughout the state, working in nine maintenance engineering districts and a central maintenance office. It maintains approximately 26,000 surface lane miles of highway. Activities include the repair and maintenance of pavements, bridges, landscaping, drainage works, Department of Transportation Transportation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS signals, lights, fences, snow and ice removal, and signs and striping. Permits are issued for oversize vehicles, billboards, and driveways. This subprogram also includes the Traffic Management System activities coordinated through the Traffic Operations Center. • Center line miles open to traffic-Total state • Lane miles open to traffic-Total state • MAG/RARF center line miles open to traffic • MAG/RARF lane miles open to traffic ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 77,935.5 0.0 0.0 0.0 82,920.3 0.0 0.0 0.0 87,216.3 0.0 0.0 Program Total 77,935.5 82,920.3 87,216.3 FTE Positions 951.0 951.0 969.0 • Lane miles open in Phoenix Construction District u FY 1998 Actual Performance Measures • Percent of incidents per 100 employees u FY 1999 Actual awarded by Board vs. planned • Percent of MAG/RARF construction dollars awarded by Board vs. planned 7.17 u FY 2000 Expected FY 2001 Expected 6.5 6.1 6.8 FY 1998 Actual Performance Measures • Dollar savings- employees incentive (in FY 1999 Actual 2,649 FY 2000 Expected FY 2001 Expected 3,206 3,879 2,914 thousands) DTA.2.3 6,202 16,717 16,825 16,890 17,193 44 57 58 86 290 365 372 542 3,344 3,444 3,476 3,691 FY 2000 Expected FY 2001 Expected FY 1999 Actual NA NA 100 100 NA NA 100 100 FY 1999 Actual 7.17 6.8 FY 2000 Expected FY 2001 Expected 6.5 6.1 FY 1998 Actual Performance Measures FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA TBD TBD SUBPROGRAM SUMMARY DTA.3 Motor Vehicle Division To develop and construct the highest quality multi-modal state transportation system in America. Contact: Stacy Stanton, Acting Division Director Phone: (602) 712-8152 A.R.S. Title 28 Program Mission: Subprogram Description: This subprogram is responsible for the program development and construction administration of new and improved transportation facilities on the Statewide system. This subprogram guides and filters projects through a 20 year plan and finally into the Agency’s 5 Year Transportation Construction Program for Highways where the projects are designed and built. An area of high visibility is the Partnering Program. Once a project has been constructed it becomes the responsibility of the Maintenance Subprogram. ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds PROGRAM SUMMARY MOTOR VEHICLE Subprogram Mission: Program Total 6,174 Goal 4 To optimize the use of all resources. • Dollar savings (incentive program) CONSTRUCTION Contact: Dick Wright, State Engineer Phone: (602) 712-7391 A.R.S. 28-104 FTE Positions 6,173 FY 1998 Actual Performance Measures u FY 2001 Expected Goal 3 To develop and retain a high performing, successful workforce. • Percent of incidents per 100 employees Goal 2 To optimize the use of all resources. FY 2000 Expected 6,160 FY 1998 Actual • Percent of total construction dollars Goal 1 To develop and retain a high performing, successful workforce. FY 1999 Actual Goal 2 To increase the quality, timeliness and cost effectiveness of our products and services. Performance Measures Subprogram Goals and Performance Measures: u FY 1998 Actual Performance Measures FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 0.0 805,971.0 386,384.3 0.0 0.0 874,747.0 396,102.5 0.0 0.0 649,451.8 373,101.7 The Motor Vehicle Division (MVD) is dedicated to facilitating licensing, safety programs, and compliance with motor vehicle laws. Program Description: MVD is responsible for transportation activities including vehicle credential issuance; license issuance; records maintenance; revenue collection and management; legislative support and transportation law compliance. The Division operates field offices and ports of entry statewide. MVD also coordinates the Competitive Government Partnerships Program for MVD functions and maintains collaborative partnerships with federal, state, and local agencies. MVD is the primary source of motor vehicle information to law enforcement agencies, other government entities, news media, and the general public. 1,192,355.0 1,270,850.0 1,022,554.0 666.0 666.0 666.0 Subprogram Goals and Performance Measures: u Goal 1 To improve the movement of people and products throughout Arizona. Transportation Department of Transportation Page 485 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds u ($ Thousands) Funding and FTE Amounts: 0.0 65,051.6 2,709.7 FY 2000 Estimate FY 2001 Estimate 0.0 72,080.2 222.9 0.0 76,003.6 225.1 Federal Funds 0.0 0.0 0.0 Program Total 67,761.3 72,303.1 76,228.7 FTE Positions 1,390.0 1,531.0 1,589.0 Goal 1 To improve customer service. FY 1998 Actual Performance Measures • Percent of employees having required competencies • Percent of MVD turnover • Percent of total correspondence receiving resolution within 10 working days u 36 FY 2001 Expected 60 65 NA 18 15 15 90 94 90 90 FY 1998 Actual • Automated vehicle valuation revenue (in 4 Motor Vehicle Support Services NA FY 2000 Expected Goal 2 To enhance revenue collection and management. Performance Measures This Program Contains the Following Subprograms: FY 1999 Actual FY 1999 Actual NA FY 2000 Expected FY 2001 Expected 3.06 2.70 4.42 millions) 4 Customer Service DTA.3.2 4 Motor Vehicle Enforcement Services CUSTOMER SERVICE Contact: Diane Minton, Assistant Division Director Phone: (602) 712-8968 A.R.S. Title 28 SUBPROGRAM SUMMARY DTA.3.1 MOTOR VEHICLE SUPPORT SERVICES Contact: Bob Gilbert, Acting Assistant Division Director Phone: (602) 712-8867 A.R.S. Title 28 Subprogram Mission: To provide exemplary motor vehicle and driver license customer service and improve motor vehicle related products, services, and revenue through effective application of private and public sector resources. Subprogram Mission: To support and assist the Division through organizational development, constituent and legislative services, operational and financial planning, and serve as a source for information and research. Subprogram Description: Motor Vehicle Support Services (MVSS), in an effort to provide organizational development, assists the Division with policy development, special projects, information systems support, marketing, and strategic planning. MVSS receives and responds to customers’written, verbal, and computer inquiries and needs. This subprogram coordinates and authors rules, policies, and forms to ensure consistency and compliance with state laws and works to enhance Division legislative relations. MVSS also provides management support under the following areas: human resources, facilities, financial resources, warehouse, and contract support for the Division. MVSS includes the administrative support unit for the MVD Director and an executive hearing office. The hearing office conducts appeal hearings on behalf of petitioners on matters such as driver licenses, vehicle titles, dealer licenses and motor carrier safety or tax issues. This subprogram also monitors, guides and assists in Division workforce development. Additionally, MVSS serves as the Division’s research and information source for statistics and reports. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 4,553.6 0.0 0.0 0.0 4,852.0 0.0 0.0 0.0 4,935.1 0.0 0.0 Program Total 4,553.6 4,852.0 4,935.1 FTE Positions 95.0 99.0 99.0 Subprogram Goals and Performance Measures: SUBPROGRAM SUMMARY Subprogram Description: This subprogram provides specific Motor Vehicle customer services to the motoring public at more than 59 locations statewide. Services include vehicle inspection, titling, registration, temporary permits, dealer assistance, driver license issuance, identification card issuance, driver license, and vehicle registration reinstatements, motor vehicle records, and voter registration assistance. This subprogram operates five public information call centers and a nonpublic call center, processes mailed vehicle registration renewals, and processes out-of-state resident license applications. Included in Customer Services is the medical review function to process medical eligibility for commercial and noncommercial drivers. Additionally, this subprogram is responsible for the oversight of activities related to competitive government, motor carrier, motor vehicle dealer licensing, fleet and multi-state registrations, dishonored check collections, mandatory insurance and motor vehicle record sales. Important aspects to this subprogram include motor carrier safety policies, tax collection, and accounting and analysis of motor carriers and the issuance of registration credentials. In addition, this subprogram promotes private sector involvement as service providers (third parties) of Motor Vehicle Division activities to minimize the effects of population growth on the quality of products and services while increasing revenue with little or no additional cost to the taxpayer. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 51,455.8 1,639.6 0.0 0.0 55,661.1 222.9 0.0 0.0 59,209.1 225.1 0.0 Program Total 53,095.4 55,884.0 59,434.2 FTE Positions 1,039.0 1,192.0 1,248.0 Subprogram Goals and Performance Measures: Page 486 Department of Transportation Transportation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Performance Measures • Number of monthly MVD internet transactions u • Percent of customers who wait 3 minutes Goal 1 To enhance revenue collection and management. FY 1998 Actual 623 FY 1999 Actual FY 2000 Expected FY 2001 Expected 20,000 40,000 10,102 • Percent of alternative methods used for MVD renewals • Percent of MVD business processed by third parties • Average telephone wait time per call (in minutes) • Average customer wait and transaction time in MVD offices (minutes) • Percent of MVD customers served under 30 minutes/served over 50 minutes • Average customer satisfaction results from surveys in MVD Field Offices • Percent of customers satisfied (IVR, Internet & Customer Service call) u FY 1998 Actual 50 63 65 Goal 2 To enhance revenue collection and management. FY 1998 Actual Performance Measures • Percent of HURF increase over base Goal 2 To improve customer service. Performance Measures NA or less FY 1999 Actual 1 FY 2000 Expected 6 FY 2001 Expected 1 1 forecast FY 1999 Actual FY 2000 Expected FY 2001 Expected 64 68 80 80 11.0 18.1 35.0 40.0 4.0 2.17 1.5 1.5 42.3 33.4 15-20 15-20 NA 67/12 70/0 70/0 8.2 7.9 9.0 9.2 NA NA 90 92 u Goal 3 To increase compliance with motor vehicle laws and promote safety. FY 1998 Actual Performance Measures • Percent increase of fuel tax revenue DTA.4 FY 1999 Actual NA FY 2000 Expected 6.3 FY 2001 Expected 1 2 PROGRAM SUMMARY AERONAUTICS Contact: Gary Adams, Division Director Phone: (602) 294-9144 A.R.S. 28-332 Program Mission: SUBPROGRAM SUMMARY DTA.3.3 MOTOR VEHICLE ENFORCEMENT SERVICES Contact: Ric Athey, Assistant Division Director Phone: (602) 712-8735 A.R.S. Title 28 To encourage and advance the safe and orderly development of aviation in the State. Program Description: Subprogram Mission: To accomplish mandated enforcement and regulatory responsibilities and provide a system that ensures public safety. Subprogram Description: The Motor Vehicle Enforcement Services (formerly known as Regulatory and Compliance Services) subprogram is responsible to discharge mandated and regulatory responsibilities related to port of entry operations, registration compliance, administrative and criminal investigations, hazardous material compliance, and Peace Officer certification training. Important aspects of this subprogram include commercial vehicle safety, tax and permit revenue collection, out of state vehicle registration compliance, vehicle inspections, and monitoring, and recovering stolen vehicles, and vehicle components. In addition, this subprogram promotes involvement with the private sector as well as other agencies in joint task force details involving vehicle safety and compliance of applicable laws and regulations. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 9,042.2 1,070.1 0.0 0.0 11,567.1 0.0 0.0 0.0 11,859.4 0.0 0.0 Program Total 10,112.3 11,567.1 11,859.4 FTE Positions 256.0 240.0 242.0 FY 1999 Actual Transportation FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 0.0 6,511.3 0.0 0.0 11,898.7 0.0 0.0 11,666.3 0.0 Federal Funds 6,277.6 40.0 40.0 Program Total 12,788.9 11,938.7 11,706.3 FTE Positions 33.0 19.0 19.0 Program Goals and Performance Measures: Goal 1 Goal 1 To improve customer service. Performance Measures ($ Thousands) Funding and FTE Amounts: u Subprogram Goals and Performance Measures: u The division is organized along three functional lines of responsibility. Aviation Services includes aviation revenue, aircraft registration and dealer licensing, aviation safety and education, administration, fiscal management, legislative, contractual and legal matters, and the airports loam program. Airport Development includes air service, planning, airport development, and airport safety inspections. It also includes the Grand Canyon National Park Airport (Until October, 1999). Operations and maintenance. ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds The Aeronautics Division is charged by law to encourage and advance the safe and orderly development of aviation in the state; assemble and distribute information relating to aviation to the public; represent the state on issues of routing and rate schedules concerning airline traffic; accept federal and other monies for airport development or air navigation facilities; license airplane dealers register non-airline aircraft within the state and make recommendations on legislative and policy issues. To encourage and advance the safe and orderly development of aviation in Arizona. Performance Measures •Airport safety inspections Department of Transportation FY 1998 Actual 33 FY 1999 Actual 34 FY 2000 Expected 35 FY 2001 Expected 36 Page 487 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Percent of population within 30 minute 99 99 99 99 drive of an airport u Goal 2 To increase the quality, timeliness, and cost effectiveness of our products and services. FY 1998 Actual Performance Measures •Days to process mail in application (to register an aircraft) •Days to process mail in application (to sell an aircraft) •Days to make reimbursements u Goal 3 FY 2000 Expected FY 2001 Expected 4 3 3 3 4 3 3 3 5 5 4 3 To optimize the use of all resources. FY 1998 Actual Performance Measures •Amount of revenues deposited (in millions) u Page 488 FY 1999 Actual u u u FY 1999 Actual 16.9 u 20.2 FY 2000 Expected FY 2001 Expected 13.4 13.6 u Department of Transportation Transportation Protection & Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1999 Actual CRIMINAL JUSTICE COMMISSION JCA John A. Blackburn, Inter. Ex. Dir. Contact: John A. Blackburn, Inter. Ex. Dir. (602) 230-0252 To sustain and enhance the cohesiveness, the effectiveness, and the coordination of the criminal justice system in Arizona; to monitor the criminal justice system and identify needed revisions to the system; to monitor existing criminal justice statutes and proposed or new criminal justice statutes and identify needed revisions in the statutes or proposed legislation; to acquire and administer designated funds for the enhancement of specified criminal justice programs and activities in the State of Arizona; and to make reports on these activities and functions. Agency Description: The Arizona Criminal Justice Commission is a nineteen member statutorily authorized entity which is mandated to carry out various coordinating, administrative, management, monitoring, and reporting functions regarding the criminal justice system in Arizona. The nineteen Commission members are appointed by the Governor, according to statutory guidelines, and represent the various elements of the criminal justice system in the State. Ten of the nineteen are county or local elected officials and the remainder are appointed criminal justice agency heads. In addition to its state statutorily mandated duties, the Commission is the state agency that is responsible for the acquisition of several formula criminal justice grants each year and for the management, administration, and reporting on these federal grants. The Commission generates reports regarding the Criminal Justice Records Improvement Program to the US Department of Justice, National Criminal History Improvement Program, and the Criminal Justice Records Improvement Program and Statewide Identification System grants. The Commission also develops and publishes an annual records improvement plan. ($ Thousands) FY 1999 Actual JUSTICE Ø CRIMINAL COMMISSION General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal Agency Mission: Agency Summary: FY 2000 Estimate FY 2001 Estimate 22,668.6 24,727.2 26,267.8 Capital Funds 2,000.0 750.0 750.0 Agency Total 24,668.6 25,477.2 27,017.8 FY 2000 Estimate FY 2001 Estimate 1,391.0 2,578.7 7,219.6 11,479.3 2,233.8 3,043.7 9,296.2 10,153.5 2,655.2 3,025.7 9,475.0 11,111.9 22,668.6 24,727.2 26,267.8 Capital Funds 2,000.0 750.0 750.0 Agency Total 24,668.6 25,477.2 27,017.8 FTE Positions 21.0 22.0 22.0 Agency Goals and Key Performance Measures: u Goal 1 To provide a continuity of reliable, accurate, responsible service that meets the statutory mandates for the Commission and enhances the cohesiveness, effectiveness, and coordination of the criminal justice system in Arizona. Key Performance Measures •Percent of statutory mandates completed regarding Commission duties, responsibilities and mandates •Collect and analyze data, conduct research and evaluation, and publish reports regarding the criminal justice system u FY 1998 FY 1999 FY 2000 FY 2001 100% 100% 100% 100% 100% 100% 100% 100% Goal 2 To develop and sustain programs, functions and activities related to the criminal justice system that increases productivity in the system, enhance the coordination of the system, and the effectiveness of the system. Key Performance Measures •Develop strategies and implement plans that effectively utilize funds and resources available to the Commission •Develop and sustain fiscal processes that successfully acquire, allocate, monitor, and report on all programs, functions and activities under the Commission's control •Organize, support, and conduct all meetings under the Commission responsibility to produce effective results u FY 1998 FY 1999 FY 2000 FY 2001 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% Goal 3 To develop, implement and sustain processes that provide a relevant, reliable source of information on crime and the criminal justice system in Arizona. Key Performance Measures •Develop, continuously refine and sustain the implementation of a criminal justice records improvement program for the criminal justice system in AZ •Develop, implement and operate data and information producing programs and processes on crime activity and the criminal justice system in AZ Protection and Safety ($ Thousands) Funding and FTE Summary: AGENCY SUMMARY Criminal Justice Commission FY 1998 FY 1999 FY 2000 FY 2001 100% 100% 100% 100% 95% 95% 100% 100% Page 489 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Accurately and successfully publish, 100% 100% 100% 100% distribute reports containing reliable info and data on crime activity and the criminal justice system in AZ u •Organize, support and conduct meetings under the Commission responsibility to produce effective results •Conduct liaison with congressional and legislative officials and other officials at all levels of federal, state, county, and municipal governments that produce coordination, cooperation and effective outcomes JCA.1 FY 1998 FY 1999 FY 2000 100% 100% 100% FY 2001 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 388.1 80.6 102.4 0.0 212.9 157.8 143.3 0.0 217.6 149.6 137.1 Program Total 571.1 514.0 504.3 FTE Positions 7.0 7.0 7.0 100% Subprogram Goals and Performance Measures: u 100% 100% 100% 100% Goal 1 To provide a continuum of effective organization and administration for Commission responsibilities, activities and programs. Performance Measures • Number of required reports published u PROGRAM SUMMARY CRIMINAL JUSTICE COMMISSION Contact: John A. Blackburn, Inter. Ex. Dir. Phone: (602) 230-0252 A.R.S. 41-2405 FY 1998 Actual 164 FY 1999 Actual 170 FY 2000 Expected FY 2001 Expected 170 170 Goal 2 To develop, establish, and maintain reliable accurate fiscal systems for all Commission activities including grant programs and fund distribution functions. Performance Measures • Generate and execute contracts, working FY 1998 Actual 156 FY 1999 Actual 180 FY 2000 Expected FY 2001 Expected 200 220 agreements and other routine fund distribution and expenditure functions This Program Contains the Following Subprograms: u 4 Management and Liaison 4 Enhanced Drug and Violent Crime Control 4 Criminal Justice Records Improvement 4 Statistical Analysis Center Goal 3 To acquire and distribute timely, accurate information regarding relevant criminal justice legislation at both state and federal levels and to provide an effective mechanism for both legislative advocacy and related informational resources. Performance Measures 4 Crime Victims Programs • Number of agency legislative events • Number of Legislative meetings attended 4 Juvenile Jail Improvements u JCA.1.1 ($ Thousands) Funding and FTE Amounts: Goal 4 To provide a continuous, organized forum for the discussion of the criminal justice system, the identification of changes needed, the development of change mechanisms including legislative proposals, and the coordination of information regarding these activities. Key Performance Measures guidance to the Commission staff and for all programs of the Commission. SUBPROGRAM SUMMARY MANAGEMENT AND LIAISON Contact: John A. Blackburn, Interim Executive Director Phone: (602) 230-0252 A.R.S. 41-2405 Subprogram Mission: To provide planning, direction and administration for all Commission mandates, programs, functions and activities to carry out the mission of the agency. Subprogram Description: FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 180 180 180 180 180 180 180 180 Goal 4 To provide a continuity of reliable, accurate, responsible service that meets the statutory mandates for the Commission and enhances the cohesiveness, the effectiveness and coordination of the criminal justice system in Arizona. Performance Measures • Percent completion of statutory mandates regarding Commission duties, responsibilities and mandates • Collect and analyze data, conduct research and evaluation, and publish reports regarding the criminal justice system FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% 100% 100% 100% 100% The Management and Liason Program is the central management, coordination, and administrative program of the Commission. It organizes, supports, schedules and carries out the many public meetings of the nineteen member Commission; the many meetings of the various committees, task forces, and working groups under the Commission's umbrella; and implements the decisions of these groups. It serves as a clearing house and liaison focus for the enhancement and coordination of criminal justice system-wide concerns and activities. It provides direct management oversight, fiscal administration oversight, and policy establishment and Page 490 Criminal Justice Commission Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 5 To develop and sustain programs, functions and activities related to the criminal justice system that increases productivity in the system, enhances the coordination of the system and the effectiveness of the system. Performance Measures • Develop strategies and implement plans that effectively utilize funds and resources available to the Commission • Develop and sustain fiscal processes that successfully acquire, allocate, monitor, and report on all programs, functions and activities under the Commission's control • Organize, support, and conduct all meetings under the Commission responsibility to produce effective results u FY 1999 Actual FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% • Develop, continuously refine and sustain the implementation of a criminal justice records improvement program for the criminal justice system in AZ • Develop, implement and operate data and information producing programs and processes on crime activity and the criminal justice system in AZ • Accurately and successfully publish, distribute reports containing reliable info and data on crime activity and the criminal justice system in AZ FY 1998 Actual 100% 95% FY 1999 Actual 100% 95% FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% • Organize, support and conduct meetings under the Commission responsibility to produce effective results • Conduct liaison with congressional and legislative officials and other officials at all levels of federal, state, county, and municipal governments that produce coordination, cooperation and effective outcomes FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 1,391.0 13.4 6,940.8 8,721.9 2,233.8 15.1 8,951.1 8,280.0 2,655.2 14.9 9,168.5 8,877.2 Program Total 17,067.1 19,480.0 20,715.8 FTE Positions 5.0 5.0 5.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u 100% 100% 100% 100% Goal 7 To provide a continuous, organized forum for the discussion of the criminal justice system, the identification of changes needed, the development of change mechanisms including legislative proposals, and the coordination of information regarding these activities. Performance Measures ($ Thousands) Funding and FTE Amounts: Goal 6 To develop, implement and sustain processes that provide a relevant, reliable source of information on crime and the criminal justice system in Arizona. Performance Measures u FY 1998 Actual Control and Systems Improvement Formula Grant Program, authorized under the Omnibus Crime Control and Safe Streets Act of 1968, to provide enhanced funding to state and local law enforcement and related agencies to carry out the purposes set forth in the Act and under A.R.S. §41-2402. The Arizona Criminal Justice Commission is the agency designated as the State Administrative Agency (SAA) for this program. In 1996, the Commission was also designated as the State Administrative Agency (SAA) for the Residential Substance Abuse Treatment Formula Grant Program enacted under the Violent Crime Control and Law Enforcement Assistance Act of 1994, an amendment to the Omnibus Crime Control & Safe Streets Act, and for the Local Law Enforcement Block Grants Program enacted under the Omnibus Fiscal Year 1996 Appropriations Act. FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% 100% 100% 100% 100% SUBPROGRAM SUMMARY JCA.1.2 ENHANCED DRUG AND VIOLENT CRIME CONTROL Contact: Joseph R. Farmer, Program Manager Phone: (602) 230-0252 A.R.S. 41-2402 Goal 1 To effectively manage the acquisition, allocation and administration of local, state and federal grant funds to provide a high potential for significant productivity and impact on drug, violent and street gang crime in Arizona. Performance Measures • Grants identified, applications submitted and approved by funding authorities. • Submissions for grant funding approved by the Arizona Criminal Justice Commission • Number of grants awarded to applicant agencies by the Commission • Arrests made by grant-funded task forces • Convictions reported by grant-funded prosecution projects • Percent of grant agreements executed in a timely manner by Commission staff • Percent of requests for training/technical assistance received and filled • On-site monitoring visits conducted by Commission staff • Federal grantor agency conferences, workshops and planning sessions attended by Commission staff • Complaints received by Commissioners regarding actions by the Commission staff in the administration of subgrants • Percent of complete, accurate reports submitted on or before due dates FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 6 7 7 7 120 125 125 130 110 114 114 118 3,768 4,220 4,726 5,293 9,629 10,255 10,921 11,631 100 100 100 100 100 100 100 100 34 38 42 45 7 7 7 8 0 0 0 0 100 100 100 100 Subprogram Mission: To enhance and coordinate funded efforts to deter, investigate, prosecute, adjudicate and punish drug, violent crime and criminal street gang offenders. Subprogram Description: The program administers the federally funded Edward Byrne Memorial State and Local Law Enforcement Assistance Drug Protection and Safety SUBPROGRAM SUMMARY JCA.1.3 CRIMINAL JUSTICE RECORDS IMPROVEMENT Contact: Jerry Hardt, Program Manager Phone: (602) 230-0252 A.R.S. 41-2402 Subprogram Mission: Criminal Justice Commission Page 491 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To design, develop and facilitate the implementation of a criminal justice records system in the State of Arizona that is current, complete, accurate and reliable. u Subprogram Description: Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u coordinator in the counties annually • Percent decrease of total dispositions rejected in each county by the central repository ($ Thousands) FY 2000 Estimate FY 2001 Estimate 0.0 6.7 0.0 9.8 0.0 9.7 181.6 2,099.0 152.4 1,094.9 129.8 1,475.5 1,257.1 1,615.0 FTE Positions 2.3 3.3 3.3 u to proper agencies • Number of grant awards provided to the Commission by the various granting agencies • Number of applicants requesting funding u FY 2001 Expected 4 4 4 4 4 4 4 4 50 55 55 55 • Grants awarded to agencies for FY 1998 Actual 45 FY 1999 Actual 45 FY 2000 Expected FY 2001 Expected 45 45 improvement of criminal justice/history records. u Goal 3 To administer, monitor, and evaluate grant projects on a continual basis. Performance Measures • Site visits to grantee agencies • Assistance provided to grantee agencies • Program progress and financial reports received on a quarterly basis from each grantee agency to monitor progress of project and ensure funding expenditure occurs prior to grant expiration date FY 1998 Actual FY 1999 Actual FY 2000 Expected 1 1 1 1 FY 1999 Actual FY 2000 Expected FY 2001 Expected 6 4 4 4 5 5 5 5 FY 1999 Actual FY 2000 Expected FY 2001 Expected 20 12 6 0 25 50 50 0 SUBPROGRAM SUMMARY STATISTICAL ANALYSIS CENTER Contact: Joseph E. Easton, Program Manager Phone: (602) 230-0252 A.R.S. 41-2405 (J) Subprogram Mission: To provide the research and analytical support needed to enhance the ability of the Arizona Criminal Justice Commission, criminal justice agency executives, and public policy makers, to effectively respond to issues related to crime and the criminal justice system. Subprogram Description: Goal 2 To develop a strategic plan and allocation plans for utilization of available funds on an annual basis to assist in the completion of records plan. Performance Measures 1 result of the meetings Goal 1 To apply for available funds from federal Justice Department agencies. • Number of grant applications forwarded 1 FY 1998 Actual • Meetings conducted annually • Technology standards established as a JCA.1.4 FY 2000 Expected 1 Goal 6 To establish and publish technology and data standards for criminal justice agencies of the state within 3 years. Performance Measures Subprogram Goals and Performance Measures: FY 1999 Actual FY 2001 Expected 1 FY 1998 Actual • Meetings coordinated by records FY 1999 Actual FY 1998 Actual FY 2000 Expected Goal 5 To improve disposition reporting of each county to the central repository each year. Performance Measures 2,287.3 Performance Measures FY 1999 Actual improvement of criminal history record reporting Program Total u FY 1998 Actual • Bills submitted to legislature • Bills passed by the legislature for the This program is an ongoing, long-term effort to coordinate the process of criminal justice records information systems improvement through the development and implementation of a comprehensive criminal justice records improvement plan. Activities include, but are not limited to, encouraging and facilitating the development of common data standards among criminal justice agencies, facilitating the development and implementation of automated records systems and processes, encouraging and facilitating interagency cooperation and information sharing, and other activities intended to increase the accuracy, completeness, and timeliness of criminal justice and criminal history information. Funding and FTE Amounts: Goal 4 To introduce legislation to change/improve criminal history reporting as needed. FY 2001 Expected 45 45 45 45 45 45 45 45 45 45 45 45 The Arizona Statistical Analysis Center (SAC) is a statewide clearinghouse for criminal justice information and statistics. The SAC functions as a provider of technical assistance regarding issues, and as a research and study of critical issues and policies related to crime and the criminal justice system. The SAC also plays a key role supporting the activities of the Criminal Justice Commission. In addition, the SAC maintains close contact with the Bureau of Justice Statistics (BJS), the National Institute of Justice (NIJ), the Justice Research and Statistics Association (JRSA), SEARCH, and other federal agencies and national organizations with an interest in criminal justice research and study. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 43.5 8.9 136.5 0.0 49.7 18.6 189.4 0.0 24.9 14.5 190.2 Program Total 188.9 257.7 229.6 FTE Positions 3.5 3.5 3.5 Subprogram Goals and Performance Measures: Page 492 Criminal Justice Commission Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u u Goal 1 To implement and maintain an effective and relevant criminal justice research program. FY 1998 Actual Performance Measures • Studies/research projects proposed by products from external customers • Public and media data requests processed FY 2000 Expected FY 2001 Expected 9 11 13 13 7 9 10 11 60 70 100 100 20 20 25 25 7 10 10 10 internal and external customers • Studies/reports completed and published • Requests for completed research FY 1999 Actual • Legislative and policy-maker data requests processed • Continuity of administration in the 15 counties • Percent of counties in which case reviews completed • Percent of cases reviewed showing no deficiencies • Percent of programs reviewed reflecting compliance with certified assurances and fiscal management practices SUBPROGRAM SUMMARY CRIME VICTIMS PROGRAMS Contact: Karen Zeigler, Program Manager Phone: (602) 230-0252 A.R.S. 41-2407, 41-2408 the crime victim compensation program • Operational units reporting an increase in compensation awards • Increase in eligible benefits available to crime victims JCA.1.6 Subprogram Description: FY 2001 Estimate 0.0 2,113.6 6.4 0.0 2,740.1 12.8 0.0 2,742.1 9.9 Federal Funds 399.1 421.1 407.7 Program Total 2,519.1 3,174.0 3,159.7 FTE Positions 2.5 2.5 2.5 General Funds Other Appropriated Funds Other Non Appropriated Funds 15 15 15 80% 60% 80% 90% 80% 80% 90% 100% 80% 80% 90% 100% FY 1999 Actual FY 2000 Expected FY 2001 Expected $1,550 $1,750 $1,750 $3,000 1,414 1,437 1,500 1,600 $1,456 $1,848 $2,088 $3,600 SUBPROGRAM SUMMARY Subprogram Mission: To design, develop, and facilitate the implementation of an ongoing long term effort to improve the juvenile jail facilities around the state in order to be in compliance with state and federal law. Subprogram Description: This program is designed to assist all County Sheriffs and their departments in the development and implementation of a Juvenile Jail Improvements program. ($ Thousands) FY 2000 Estimate FY 2001 Expected JUVENILE JAIL IMPROVEMENTS Contact: Jerry Hardt, Program Manager Phone: (602) 230-0252 A.R.S. 41-2420 The program administers the Arizona Crime Victim Compensation fund, the Arizona Crime Victim Assistance fund and the Office of Justice Programs, Office for Victims of Crime, Victims of Crime Act (VOCA), victim compensation grant. The funds are disseminated statewide through a grant and formula allocation to public and private service providers and operational units which provide financial assistance, services, and reimbursement to victims of crime. The program monitors victim-related legislation on both the federal and state level and disseminates this information to victims advocates. FY 1999 Actual FY 2000 Expected 15 FY 1998 Actual • Obtain increased spending authority for To administer the crime victim programs under the Commission's authority in a reliable and accurate manner which provides support to agencies that assist and compensate victims of crime. FY 1999 Actual Goal 3 To increase the number of compensation claims filed and awarded to eligible crime victims. Performance Measures Subprogram Mission: Funding and FTE Amounts: FY 1998 Actual Performance Measures u JCA.1.5 Goal 2 To effectively manage the allocation and administration of Crime Victim Compensation Funds. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 13.4 1.3 20.4 0.0 16.1 3.5 24.8 0.0 16.5 2.7 24.2 Subprogram Goals and Performance Measures: Program Total 35.1 44.4 43.4 u FTE Positions 0.8 0.8 0.8 Goal 1 To effectively manage the allocation and administration of state crime victim assistance funds to provide a high probability of relieving the impact of crime on crime victims. Performance Measures • Applicants requesting funds • Grants awarded in a timely manner to victim services providers • Site visits completed • Program audits reflecting no deficiencies • Program single audits reflecting FY 1998 Actual FY 1999 Actual FY 2000 Expected Subprogram Goals and Performance Measures: u FY 2001 Expected 55 45 55 55 30 39 39 40 15 15 25 30 15 14 25 30 15 15 25 30 Goal 1 To further assist the various county sheriffs throughout the state in identifying appropriate sites for jail improvement for remanded juveniles. FY 1998 Actual Performance Measures • Number of jails assisted FY 1999 Actual 2 u u u u u 3 FY 2000 Expected 2 FY 2001 Expected 4 u compliance with Administrative Rules Protection and Safety Criminal Justice Commission Page 493 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY AUTO THEFT AUTHORITY Goal 3 To support effective prosecution against vehicle theft organizations and perpetrators. ATA Paul Mortensen, Executive Director Contact: Paul Boelhauf, Admin Svcs Officer (602) 604-9034 A.R.S. 41-3451 FY 1998 Actual Performance Measures •Felony arrests •Insurance fraud cases u Agency/Program Mission: u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 136 212 200 225 14 20 24 30 u u To reduce vehicle theft through a statewide cooperative effort by supporting law enforcement investigation, prosecution and awareness programs. Agency/Program Description: The Auto Theft Authority analyzes the methods of combating the problem of vehicle theft and promotes successful methods of reducing the number of vehicle thefts in Arizona. Funding is used to support law enforcement, prosecution, and public awareness programs designed to increase the effectiveness of auto theft investigation and prosecution, and programs designed to educate and assist the public in the prevention of auto theft. ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 0.0 1,177.1 0.0 10.0 0.0 2,220.4 0.0 50.0 0.0 2,325.0 0.0 0.0 1,187.1 2,270.4 2,325.0 Capital Funds 0.0 0.0 0.0 Agency Total 1,187.1 2,270.4 2,325.0 FTE Positions 3.0 5.0 5.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 To reduce the occurrence of vehicles stolen throughout the state of Arizona by 10% per year. Performance Measures •Vehicles stolen •Vehicles recovered •Values of cars recovered (in millions) •"Watch Your Car" program registrations u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 41,830 34,900 31,410 28,269 1,100 1,825 2,000 2,250 10.5 16.4 17.5 19.0 NA 5,000 10,000 20,000 Goal 2 To support the identification and apprehension of vehicle theft organizations and chop shops. Performance Measures •Chop shops closed •Investigations of major auto theft rings who switched/altered vehicle identification numbers •Agencies assisted Page 494 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 22 24 24 30 135 196 200 225 377 730 770 880 Auto Theft Authority Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures •Number of institutional reports on DEPARTMENT OF CORRECTIONS DCA Terry L. Stewart, Director Contact: Don L. Horne, Administrator (602) 542-3460 To serve and protect the people of Arizona by imprisoning those offenders legally committed to the Department and by providing community based supervision for those conditionally released. Agency Description: The Department serves and protects the people of the State by incarcerating inmates in correctional facilities, as well as supervising inmates upon their release. During incarceration, medical care and other health and welfare services are provided to inmates. In addition, programs such as work, education, training, and substance abuse treatment are provided to inmates so they will have the opportunity to change their behavior and become lawabiding citizens upon their release. MANAGEMENT & Ø POLICY, RESOURCE ALLOCATION Ø PRISON OPERATIONS Ø INMATE HEALTH CARE AND Ø INSPECTIONS INVESTIGATIONS •Number of inmate random positive urinalysis results •Number of minor disturbances •Number of major disturbances •Number of criminal investigations conducted •Percent of criminal investigations completed within 30 calendar days ($ Thousands) FY 1999 Actual FY 2000 Estimate 2,711.5 1,920.6 u FY 2001 Estimate Key Performance Measures 418,453.2 456,216.2 497,916.1 72,719.3 75,020.4 9,663.5 9,593.9 9,826.0 15,771.2 21,038.4 22,392.2 62,206.3 59,696.3 60,693.0 Capital Funds 0.0 0.0 0.0 Agency Total 571,810.2 621,184.7 667,806.7 Ø Ø ADMINISTRATION ($ Thousands) Funding and FTE Summary: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 508,735.4 14,756.1 34,717.3 13,601.4 568,304.7 3,863.2 36,226.6 12,790.2 587,811.3 3,868.9 36,146.2 39,980.3 571,810.2 621,184.7 667,806.7 Capital Funds 0.0 0.0 0.0 Agency Total 571,810.2 621,184.7 667,806.7 FTE Positions 10,063.4 10,780.4 10,784.4 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal Agency Goals and Key Performance Measures: u participating in all work programs including up to 20 hours per week in education or treatment •Percent of workable inmates participating in all work programs including up to 20 hours per week in education or treatment •Percent of workable inmates participating in all work programs including up to 20 hours per week in education or treatment •Number of inmates assessed below functional literacy level and enrolled in the program •Number of inmates achieving 8th grade equivalency level •Number of inmates receiving GEDs •Number of inmates demonstrating competencies in vocational skill areas through certificate completion •Number of annual completions of the Hazelden Design for Living AOD pre-treatment and Thinking Straight AOD pre-treatment FY 2000 FY 2001 11 12 13 13 42 43 46 50 95 93 100 100 93 94 95 96 2 7 0 0 0 1 0 0 326 1,069 968 861 NA NA Baseline 0 NA NA Baseline 0 1,452 1,249 1,400 1,400 86 76 90 90 FY 1998 FY 1999 FY 2000 FY 2001 69.3 70.0 86.7 87.0 5.3 6.5 7.6 7.6 7.3 5.9 5.8 5.5 6,380 8,250 8,768 9,246 3,784 5,458 5,801 6,117 680 1,071 1,195 1,323 605 1,023 1,141 1,263 NA 2,117 2,250 2,373 Goal 3 To increase recruitment, retention, and development of staff. Key Performance Measures Goal 1 To maintain effective custody and control over inmates in an environment that is safe and secure. Protection and Safety •Percent of workable inmates u FY 1999 Goal 2 To provide programming opportunities and services for inmates including work, education, substance abuse and spiritual access. 1,959.0 63,004.5 ARIZONA CORRECTIONAL INDUSTRIES (ACI) •Percent of elements rated satisfactory in most current evaluation conducted by Inspections Bureau compared to elements previously rated unsatisfactory •Prison Operations' percent overall composite compliance score for audit entity •Number of escapes from secure institutions •Number of escapes from work crews Agency Mission: Agency Summary: functional areas inspected •Number of prison units inspected FY 1998 •Number of Correctional Officer II candidates who accepted job offer as a result of all recruiting means •Overall Correctional Officer loss rate Department of Corrections FY 1998 FY 1999 FY 2000 FY 2001 1,354 2,404 3,136 1,755 .255 .249 .255 .255 Page 495 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Percent of background investigations completed within 30 calendar days of receipt •Percent of administrative investigations completed within 60 calendar days of receipt u 96 93 95 95 FY 1999 Actual 78 99 80 80 Goal 4 To improve Department operations through technology and innovation. Key Performance Measures •Percent of WAN and LAN FY 1998 FY 1999 33 FY 2000 36 FY 2001 50 FY 1998 •Lawsuits where judgement was against ADC for medical indifference •Average Arizona health services cost per inmate (in dollars) •Percent ADC average cost per inmate for all health services is below the National Consumer Price Index, Medical Inflator, average cost for all health services u •Number of offenders released to supervision during the fiscal year •Number of offenders under community supervision •Percent completion of prescribed number of contacts with offenders DCA.1 2,711.5 0.0 0.0 1,920.6 0.0 0.0 1,959.0 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 2,711.5 1,920.6 1,959.0 FTE Positions 32.0 31.0 31.0 FY 1999 0 FY 2000 1 u 0 0 2,312 2,550 2,703 2,865 28 20 17 14 FY 1999 To respond to all inmate disciplinary and grievances appeals elevated to the Director in a timely manner. Performance Measures •Number of inmate disciplinary appeals elevated to the Director Percent of inmate disciplinary appeals • responded to within 20 calendar days •Number of inmate grievance appeals elevated to the Director •Percent of inmate grievance appeals responded to within the required time lines u FY 1998 Goal 1 FY 2001 Goal 6 To maintain effective community supervision of offenders, facilitate their successful transition from prison to the community, and return offenders to prison when necessary to protect the public. Key Performance Measures FY 2001 Estimate Program Goals and Performance Measures: Goal 5 To provide cost-effective constitutionally mandated correctional health care. Key Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate 75 infrastructure completed u ($ Thousands) Funding and FTE Amounts: FY 2000 Goal 2 5,693 5,916 7,000 8,000 9,864 9,730 11,100 11,900 •Number of media days held at prisons •Number of communities linked to the 98 99 100 u Goal 3 POLICY, MANAGEMENT & RESOURCE ALLOCATION Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 41-1602 FY 2001 Expected 731 892 1,100 1,200 38 99 100 100 546 476 600 700 43 45 100 100 FY 1998 Actual FY 1999 Actual NA FY 2000 Expected 1 NA FY 2001 Expected 2 2 NA Baseline NA To increase the Community Service Program throughout the state. •Number of prison units with Community Service Programs •Number of outreach programs PROGRAM SUMMARY FY 2000 Expected Department via the WEBSITE Performance Measures NA FY 1999 Actual To increase interaction with the media and the public. Performance Measures FY 2001 FY 1998 Actual DCA.2 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA Baseline NA NA NA Baseline NA PROGRAM SUMMARY PRISON OPERATIONS Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 41-1602 Program Mission: Program Mission: To provide the overall leadership for the Arizona Department of Corrections by establishing policy, and managing and allocating resources consistent with the Department's mission to serve and protect the people of the State of Arizona. To provide direction to Regional Operations Directors, Wardens, and Deputy Wardens in the administration and operations of all prisons. Program Description: Program Description: This program determines current policy and future direction of the Department by tracking current issues challenging the Department and by providing direction for resolving issues related to legal services, legislative affairs, policy promulgation, employee relations, equal opportunity, public and internal information, inmate grievances, inmate disciplinary appeals, inmate extradition, strategic planning and budgeting, and total quality management efforts. Page 496 This program establishes prison operations; supervises Regional Operations Directors, prison Wardens and Deputy Wardens; administers prison budgets and staffing issues; reimburses county jails for housing inmates remanded to ADC; and oversees centralized aspects of the management issues, systems and services; including security operations, support services, inmate programs, and private prisons. Department of Corrections Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 390,843.3 14,756.1 9,976.1 442,780.7 3,863.2 7,315.1 459,648.9 3,868.9 4,665.2 Federal Funds 2,877.7 2,257.2 29,733.1 Program Total 418,453.2 456,216.2 497,916.1 FTE Positions 8,590.4 9,250.4 9,254.4 General Funds Other Appropriated Funds Other Non Appropriated Funds DCA.2.2 SUBPROGRAM SUMMARY SECURITY OPERATIONS Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 41-1604 Subprogram Mission: To efficiently operate and maintain safe and secure prisons. Subprogram Description: This subprogram provides oversight for inmate accountability, classification, transportation, employment, safety and discipline; ensures the delivery of essential services including food, clothing and housing, mail and property, commissary, education and health care; and maintains security systems, communications and facilities. Also included is the training, allocation, and management of security staff. This Program Contains the Following Subprograms: 4 Prison Operations Management 4 Security Operations 4 Support Services 4 Inmate Programs FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 205,338.1 270,240.3 274,915.9 14,756.1 9,202.5 2,464.1 2,728.5 7,012.8 1,422.6 2,728.5 4,378.0 29,006.6 Program Total 231,760.8 281,404.2 311,029.0 FTE Positions 6,961.9 7,606.9 7,606.9 General Funds SUBPROGRAM SUMMARY DCA.2.1 PRISON OPERATIONS MANAGEMENT Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 41-1602 Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Mission: Subprogram Goals and Performance Measures: To provide direction in the administration and operation of all prisons. u Subprogram Description: This subprogram establishes prison operations; supervises Regional Operations Directors, prison Wardens and Deputy Wardens; administers prison budgets and staffing issues; reimburses county jails for housing inmates remanded to ADC; oversees centralized aspects of the management issues, systems and services, including security operations, support services; inmate programs, and private prisons. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 54,554.8 0.0 0.0 0.0 2,369.6 0.0 0.0 0.0 2,500.0 0.0 0.0 0.0 Program Total 54,554.8 2,369.6 2,500.0 FTE Positions 42.0 44.0 44.0 • Number of escapes from secure institutions • Number of escapes from work crews u FY 1998 Actual NA FY 1999 Actual FY 2000 Expected NA Baseline FY 1999 Actual FY 2000 Expected FY 2001 Expected 2 7 0 0 0 1 0 0 Goal 2 To maintain zero tolerance for the introduction of drugs into secure institutions. FY 1998 Actual Performance Measures • Number of inmate random positive FY 1999 Actual 326 1,069 FY 2000 Expected FY 2001 Expected 968 861 urinalysis results u Goal 3 To pro actively minimize disturbances through staff training. FY 1998 Actual Performance Measures • Number of minor disturbances • Number of major disturbances Goal 1 To enhance staff-management relations to promote staff retention. • Percent reduction in resignations FY 1998 Actual Performance Measures Subprogram Goals and Performance Measures: Performance Measures Goal 1 To prevent escapes from secure institutions and work crews. ($ Thousands) Funding and FTE Amounts: u ($ Thousands) Funding and FTE Amounts: 4 Private Prisons DCA.2.3 FY 2001 Expected 2 FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA Baseline 0 NA NA Baseline 0 SUBPROGRAM SUMMARY SUPPORT SERVICES Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 41-1604 Subprogram Mission: To provide administrative and technical support functions associated with inmate incarceration that support prison operations which cross subprogram areas of responsibility. Protection and Safety Department of Corrections Page 497 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Description: This subprogram consists of fiscal management, classification, protective segregation, time computation and records, legal access, and family assistance services. In addition, Support Services includes fleet management, food service, warehouse, maintenance, commissary operations, and privatization contract development. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 84,401.0 0.0 54.6 0.0 112,034.8 0.0 54.7 49.3 115,299.7 0.0 54.6 0.0 Program Total 84,455.6 112,138.8 115,354.3 FTE Positions 1,095.5 1,086.5 1,086.5 Performance Measures • Percent of inmates having annual spiritual FY 1999 Actual NA FY 2000 Expected General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 25,644.2 0.0 719.0 413.6 36,890.9 1,134.7 247.6 785.3 39,030.5 1,140.4 232.6 726.5 Program Total 26,776.8 39,058.5 41,130.0 FTE Positions 475.0 497.0 497.0 50 in institutional work programs (ACI and IGA not included) • Number of inmates participating in Community Betterment work programs • Number of inmates participating in IGA's • Survey feedback from community representatives in areas served (1 to 5 rating on benefit) u Goal 2 To systematically and incrementally increase the quality of sanitation in each unit (Unit Sanitation). FY 1998 Actual Performance Measures • Average composite points DCA.2.4 FY 1999 Actual NA NA FY 2000 Expected FY 2001 Expected 80 Goal 1 To optimize inmate participation in work programs. • Percent of workable inmates participating contact with a spiritual representative, either through individual or group activities u FY 2001 Estimate Performance Measures FY 2001 Expected NA Baseline FY 2000 Estimate u Goal 1 To ensure spiritual access is available. FY 1998 Actual FY 1999 Actual Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u 85 SUBPROGRAM SUMMARY FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 69.3 70.0 86.7 87.0 NA 149 166 184 1,535 1,350 1,350 1,350 4.3 4.4 4.5 4.6 Goal 2 To provide a full range of education programs for inmates covering functional literacy, high school equivalency attainment, special needs education, in a manner that facilitates maximum participation and promotes successful completion. Performance Measures • Number of inmates assessed below functional literacy level and enrolled in the program • Number of inmates achieving 8th grade equivalency level • Number of inmates receiving GEDs INMATE PROGRAMS Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 41-1604, 1604.02 • Number of inmates demonstrating FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 6,380 8,250 8,768 9,246 3,784 5,458 5,801 6,117 680 1,071 1,195 1,323 605 1,023 1,141 1,263 competencies in vocational skill areas through certificate completion Subprogram Mission: To provide program opportunities to inmates in the areas of work, education, and substance abuse services designed to improve inmates' skills and adaptability to legitimate societal requirements within institutions and subsequent to release. u Subprogram Description: Inmate programs are established in accordance with applicable statutes mandating requirements for education and work, as well as within the scope of the Arizona Department of Corrections' goals in improving inmates' behavior through remediation of issues regarding work-related task performance, academic and vocational skills, and intervention with behavior patterns involving substance dependence and abuse. Goal 3 To develop a comprehensive continuum of substance abuse services which include assessment, intervention, alcohol and other drugs (AOD) pretreatment, treatment, self-help, transition, and aftercare services. Performance Measures • Number of completions of the Hazelden Design for Living AOD pre-treatment • Number of completions of Thinking Straight AOD pre-treatment u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 2,002 2,002 2,002 NA 115 248 371 Goal 4 To integrate female security, custody status, and housing issues into Prison Operations planning and decision making process. Performance Measures • Percent of project milestones completed Page 498 ($ Thousands) Funding and FTE Amounts: Department of Corrections FY 1998 Actual NA FY 1999 Actual NA FY 2000 Expected FY 2001 Expected 100 100 Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS accomplished through the management of agency services and oversight of private treatment facilities and health care to all ADC employees to ensure annual TB evaluations are performed and to make the Hepatitis B vaccine available to all at risk ADC personnel. SUBPROGRAM SUMMARY DCA.2.5 PRIVATE PRISONS Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 41-1604, 1604.02 FY 1999 Actual Subprogram Mission: To develop private prison contracts and provide oversight to monitor their safe, secure, and cost-effective operation. General Funds Other Appropriated Funds Other Non Appropriated Funds Subprogram Description: This subprogram manages private prison contracts including the conceptual development, proposal evaluation, contract negotiations, and contract maintenance functions. Oversight responsibilities of the private prison will be conducted through a Department unit stationed at each private prison to monitor the operations, management of inmates, delivery of inmate services, clearance of contractor personnel, and payment of fees to the contractor consistent with the terms of the contract. In addition, the monitoring unit will perform duties outlined in statute which may not be delegated to the private prison contractor such as inmate discipline, inmate classification, and management of the inmate grievance process. The monitoring units will be supervised by the Manager and Private Prison Operations. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 20,905.2 0.0 0.0 0.0 21,245.1 0.0 0.0 0.0 27,902.8 0.0 0.0 0.0 Program Total 20,905.2 21,245.1 27,902.8 FTE Positions 16.0 16.0 20.0 • Private prisons' percent overall composite FY 1999 Actual NA NA 72,719.3 0.0 0.0 75,020.4 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 63,004.5 72,719.3 75,020.4 FTE Positions 824.0 848.0 848.0 4 Dental Services 4 Mental Health Services 4 Nursing 4 Pharmacy 4 Occupational Health SUBPROGRAM SUMMARY DCA.3.1 INMATE HEALTH CARE MANAGEMENT Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 31-201.01 Subprogram Mission: FY 2000 Expected FY 2001 Expected 90 compliance score for audit entity DCA.3 63,004.5 0.0 0.0 4 Medical Services Goal 1 To maintain effective monitoring of the private prisons through the prescribed monthly evaluation scheduled by Department staff. FY 1998 Actual 90 To provide constitutionally mandated health care to inmates in the custody of the Arizona Department of Corrections and maintain ADC compliance to OSHA's Tuberculosis (TB) guidelines for correctional facilities and Blood Borne Pathogen standards for ADC employees. Subprogram Description: This subprogram provides health care to inmates including medical, dental, mental health, nursing and pharmaceutical services. This is accomplished through the management of agency services and oversight of private treatment facilities and health care to all ADC employees to ensure annual TB evaluations are performed and to make the Hepatitis B vaccine available to all at risk ADC personnel. PROGRAM SUMMARY INMATE HEALTH CARE Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 31-201.01 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 5,838.5 0.0 0.0 0.0 3,770.1 0.0 0.0 0.0 3,886.0 0.0 0.0 0.0 Program Total 5,838.5 3,770.1 3,886.0 FTE Positions 97.0 96.0 96.0 Program Mission: To provide constitutionally mandated health care to inmates in the custody of the Arizona Department of Corrections and maintain ADC compliance to OSHA's Tuberculosis (TB) guidelines for correctional facilities and Blood Borne Pathogen standards for ADC employees. Program Description: This program provides health care to inmates including medical, dental, mental health, nursing and pharmaceutical services. This is Protection and Safety FY 2001 Estimate 4 Inmate Health Care Management Subprogram Goals and Performance Measures: Performance Measures FY 2000 Estimate This Program Contains the Following Subprograms: ($ Thousands) Funding and FTE Amounts: u ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: Department of Corrections Page 499 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u FY 1998 Actual Performance Measures • Average Arizona health services cost per inmate (in dollars) • Percent ADC average cost per inmate for all health services is below the Consumer Price Index, Medical Inflator, average cost for all health services u u Goal 1 To contain health care costs. FY 1999 Actual FY 2000 Expected FY 2001 Expected 2,312 2,550 2,703 2,865 28 20 17 14 Goal 2 To achieve accreditation with the National Commission on Correctional Health Care standards. FY 1998 Actual Performance Measures • Percent of health units at prison FY 1999 Actual NA FY 2001 Expected 66 100 • Percent of annual increase or decrease in ADC average cost per inmate • Average cost per inmate for medical care (in dollars) FY 1998 Actual • Percent of medical staff certified/licensed. DCA.3.2 FY 1999 Actual 100 FY 2001 Expected 100 100 SUBPROGRAM SUMMARY MEDICAL SERVICES Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 31-201.01 To provide a constitutionally mandated standard of medical care to inmates. Subprogram Description: This subprogram provides individualized medical treatment plans to Arizona Department of Corrections' inmates in accordance with the correctional community standard of care as provided by a managed health care delivery system. ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 28,998.9 33,647.4 34,711.9 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 28,998.9 33,647.4 34,711.9 FTE Positions 119.5 124.5 124.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds <22.6> 16.0 6.0 6.0 1,045 1,215 1,288 1,365 SUBPROGRAM SUMMARY Subprogram Description: This subprogram provides dentally necessary dental services including diagnostic, oral surgery, preventive, restorative, periodontic, endodontic and prosthetic dentistry, excluding permanent crowns/bridges, orthodontia, aesthetic dentistry and implants, through an established priority system. All dental services are provided by ADC staff and/or referred for specialist consultation and treatment, when necessary. ($ Thousands) Funding and FTE Amounts: Subprogram Mission: Funding and FTE Amounts: FY 2001 Expected To provide a constitutionally mandated standard of dental care to inmates. FY 2000 Expected 100 FY 2000 Expected Subprogram Mission: Goal 3 To effectively utilize allocated Inmate Health Services resources. Performance Measures FY 1999 Actual DENTAL SERVICES Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 31-201.01 complexes achieving accreditation u FY 1998 Actual Performance Measures DCA.3.3 FY 2000 Expected 33 Goal 2 To effectively utilize allocated Inmate Health Services resources. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 3,754.4 0.0 0.0 0.0 4,803.9 0.0 0.0 0.0 4,958.9 0.0 0.0 0.0 Program Total 3,754.4 4,803.9 4,958.9 FTE Positions 74.0 76.5 76.5 Subprogram Goals and Performance Measures: u Goal 1 To effectively utilize dental health services resources. FY 1998 Actual Performance Measures • Average cost per inmate for dental care (in dollars) • Percent increase in average cost for dental care • Percent below service fees in national survey of dental fees FY 1999 Actual FY 2000 Expected FY 2001 Expected 162.2 166.5 168.2 169.9 6.5 1 1 1 52.6 59 58 59 Subprogram Goals and Performance Measures: u DCA.3.4 Goal 1 To provide medically necessary health care to inmates. Performance Measures • Number of Health Need Requests (HNRs) for medical care submitted by inmates • Number of medical visits that do not require an HNR • Number of medical encounters • Number of court cases where medical services has been found to be indifferent to medical needs FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 14,752 13,879 18,621 19,738 74,839 69,261 76,630 81,228 89,591 87,061 95,251 100,966 0 0 0 0 SUBPROGRAM SUMMARY MENTAL HEALTH SERVICES Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 31-201.01 Subprogram Mission: To provide a constitutionally mandated standard of mental health care to inmates in the custody of the Arizona Department of Corrections. Subprogram Description: This subprogram provides necessary mental health services Page 500 Department of Corrections Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS including crisis intervention, individual treatment, group treatment, psychotropic medication, psychological/psychiatric assessment, mental health classification, hospitalization, involuntary mental health treatment, consultations to other ADC staff, discharge planning, case management, and sex offender treatment. All mental health services are provided by ADC staff with the exception of dangerous and acutely mentally ill females and minors who can be referred to the Arizona State Hospital per statutory provisions. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 7,346.9 0.0 0.0 0.0 10,733.4 0.0 0.0 0.0 11,073.0 0.0 0.0 0.0 Program Total 7,346.9 10,733.4 11,073.0 FTE Positions 178.5 180.0 180.0 Subprogram Goals and Performance Measures: u Goal 1 To meet the increased number of inmates requiring general mental health services and specialized programs. FY 1998 Actual Performance Measures • Average cost of mental health services FY 2000 Expected FY 2001 Expected 344.1 327.8 344.2 361.4 594 732 940 1,000 per inmate (in dollars) • Number of admissions for treatment or evaluation to the Alhambra Behavioral Health Treatment Facility DCA.3.5 FY 1999 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected • Number of HNRs triaged by Nursing for 220,176 220,829 235,532 250,263 NA 90 95 100 NA 75 85 95 all disciplines • Percent of HNRs collected between 2000 and 4000 hours • Percent of HNRs triaged within two hours of collection DCA.3.6 ($ Thousands) Funding and FTE Amounts: Performance Measures SUBPROGRAM SUMMARY SUBPROGRAM SUMMARY PHARMACY Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 31-201.01 Subprogram Mission: To provide quality pharmacy care to inmates. Subprogram Description: The pharmacy subprogram dispenses prescriptions; conducts clinical interventions including chart reviews to screen for drug interactions, duplicate therapies, appropriate therapies, and monitoring; conducts intake screening and provides discharge medications; provides drug information regarding dosage, interactions and selections; responsible for the operational distribution and accountability for drugs and drug supplies; conducts inventory management including purchasing of drugs and drug supplies, monitoring of the Minnesota Multi-State Contracting Alliance for Pharmacy contract; responsible for the proper disposal of overstocks and out of date drugs and proper storage of drugs and security; compliance with federal and state regulations and laws; and utilizes resources in the most cost-effective manner. ($ Thousands) Funding and FTE Amounts: NURSING Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 31-201.01 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 5,121.2 0.0 0.0 0.0 5,578.5 0.0 0.0 0.0 5,754.0 0.0 0.0 0.0 Program Total 5,121.2 5,578.5 5,754.0 Subprogram Description: FTE Positions 54.0 56.0 56.0 This subprogram provides individualized nursing care to Arizona Department of Corrections' inmates in accordance with the correctional community standard of care as provided by a managed health care delivery system. Subprogram Goals and Performance Measures: Subprogram Mission: To provide a constitutionally mandated standard of nursing care to inmates. ($ Thousands) Funding and FTE Amounts: Goal 1 To establish a minimal level of clinical pharmacy education services. Performance Measures FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 11,151.2 0.0 0.0 0.0 13,377.0 0.0 0.0 0.0 13,803.8 0.0 0.0 0.0 Program Total 11,151.2 13,377.0 13,803.8 FTE Positions 287.0 299.0 299.0 • Percent of complex pharmacies that have drug information leaflets for chronic diseases available • Number of inmate requests for pharmacy information • Percent of responses sent to inmates for pharmaceutical information • Number of disease states identified for monitoring • Percent of disease states monitored • Percent of inmates with appropriate medication control Subprogram Goals and Performance Measures: u u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 100 100 100 NA 52 98 110 NA 100 100 100 5 8 11 14 NA 100 100 100 NA 95 95 95 Goal 1 To maintain accurate and timely processing of Health Needs Requests (HNRs) within prescribed time frames. Protection and Safety Department of Corrections Page 501 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u To promote Department safety and security by conducting administrative and criminal investigations and performance inspections. Goal 2 To maintain the timely delivery of routine prescriptions to the distribution point within the prison complex. FY 1998 Actual Performance Measures • Number of routine prescriptions filled (in thousands) • Percent of routine prescriptions delivered within 24 hours FY 1999 Actual FY 2000 Expected FY 2001 Expected 688.9 758.0 660.0 660.0 90 98.1 90 90 SUBPROGRAM SUMMARY DCA.3.7 OCCUPATIONAL HEALTH Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 41-1604 General Funds Other Appropriated Funds Other Non Appropriated Funds Subprogram Description: The Occupational Health Nurse (OHN) provides the employee mandated services required by the OSHA Blood Borne Pathogen (BBP) standards and CDC's Tuberculosis (TB) guidelines for correctional facilities, ensuring ADC compliance. Industrial illnesses/injuries are tracked/trended and the OHN is responsible for maintaining the OSHA 200 Log. The OHN performs work site ergonomics evaluations when requested by ADOA Risk Management and/or will coordinate/organize work site wellness programs. The OHN also tracks/manages employees on leave or in a restricted work capacity to promote/ensure rapid recovery and return to the work site. FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 793.4 0.0 0.0 0.0 809.0 0.0 0.0 0.0 832.8 0.0 0.0 0.0 Program Total 793.4 809.0 832.8 FTE Positions 14.0 16.0 16.0 • Number of work-related Tuberculosis cases reported • Number of work-related Hepatitis B cases reported DCA.4 FY 2000 Expected Page 502 5,833.3 0.0 3,992.7 Federal Funds 14.3 5.1 0.0 Program Total 9,663.5 9,593.9 9,826.0 FTE Positions 123.0 131.0 131.0 SUBPROGRAM SUMMARY DCA.4.1 INSPECTIONS AND INVESTIGATIONS MANAGEMENT Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 41-1604 Subprogram Mission: To promote Department safety and security by conducting administrative and criminal investigations and performance inspections. Subprogram Description: FY 2001 Expected 0 0 0 0 0 0 0 This subprogram conducts administrative investigations that help ensure the hiring and retention of professional staff; conducts criminal investigations of inmates, staff and others that support successful prosecution and/or effective application of discipline; develops Security Threat Group information to support management of inmates and investigative activities; and provides Central Communications and building security. ($ Thousands) Funding and FTE Amounts: INSPECTIONS AND INVESTIGATIONS Program Mission: 5,861.8 0.0 3,727.0 4 Inspections 0 PROGRAM SUMMARY Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 41-1604 6,157.0 0.0 3,492.2 4 Criminal and Administrative Investigations Goal 1 To maintain ADC compliance to OSHA's Tuberculosis (TB) Guidelines for Correctional Facilities and Blood Borne Pathogen Standards. FY 1999 Actual FY 2001 Estimate 4 Inspections and Investigations Management Subprogram Goals and Performance Measures: FY 1998 Actual FY 2000 Estimate This Program Contains the Following Subprograms: ($ Thousands) FY 1999 Actual Performance Measures ($ Thousands) FY 1999 Actual To promote the health and safety of the employee in their work environment. u This program conducts administrative investigations that help ensure the hiring and retention of professional staff; conducts criminal investigations of inmates, staff and others that support successful prosecution and/or effective application of discipline, develops Security Threat Group information to support management of inmates and investigative activities, and provides Central Communications and building security. Funding and FTE Amounts: Subprogram Mission: Funding and FTE Amounts: Program Description: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,040.1 0.0 0.0 0.0 423.9 0.0 0.0 0.0 370.6 0.0 0.0 0.0 Program Total 1,040.1 423.9 370.6 FTE Positions 5.0 5.0 5.0 Subprogram Goals and Performance Measures: Department of Corrections Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 To improve the timeliness of investigations. FY 1998 Actual Performance Measures • Number of criminal investigations FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,452 1,249 1,400 1,400 86 76 90 90 conducted • Percent of criminal investigations completed within 30 calendar days SUBPROGRAM SUMMARY DCA.4.2 CRIMINAL AND ADMINISTRATIVE INVESTIGATIONS Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 41-1604 Subprogram Mission: To promote Department safety and security by conducting administrative, criminal, and special investigations of inmates and others who commit offenses against prison operations. Subprogram Description: This subprogram conducts administrative investigations that help ensure the hiring and retention of professional staff; conducts criminal and special investigations of inmates, staff, and others that support successful prosecution and/or effective application of discipline; develops Security Threat Group information to support management of inmates and investigative activities, provides Central Communications and building security; and identifies Security Threat Groups in the system. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 4,556.4 0.0 3,492.2 14.3 4,863.4 0.0 3,727.0 5.1 4,870.8 0.0 3,992.7 0.0 Program Total 8,062.9 8,595.5 8,863.5 FTE Positions 106.0 114.0 114.0 FY 1998 Actual • The number of inmates on escape status from ADC one year or more • Percent of inmates on escape status for one year or more who were arrested • Number of inmates interviewed who fit the gang profile • Number of inmates identified for Gang Related Association • Number of new Security Threat Group certifications signed by the Director each year DCA.4.3 Protection and Safety General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 560.5 0.0 0.0 0.0 574.5 0.0 0.0 0.0 591.9 0.0 0.0 0.0 Program Total 560.5 574.5 591.9 FTE Positions 12.0 12.0 12.0 Goal 1 To complete prison (entity), system, and Central Office inspections that will foster effective performance, in accordance with statutes, rules and policies. inspected • Number of prison units inspected FY 2000 Expected FY 2001 Expected 55 52 49 31 6.5 5 5 948 1,733 1,900 2,000 1,113 1,223 1,300 1,375 2 1 1 1 DCA.5 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 11 12 13 13 42 43 46 50 PROGRAM SUMMARY ARIZONA CORRECTIONAL INDUSTRIES (ACI) Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 41-1623 Program Mission: SUBPROGRAM SUMMARY Subprogram Mission: FY 2001 Estimate • Number of reports on functional areas 62 INSPECTIONS Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 41-1604 FY 2000 Estimate Performance Measures FY 1999 Actual ($ Thousands) FY 1999 Actual u Goal 1 To maintain effective custody and control over inmates in an environment that is safe and secure for staff and inmates. Performance Measures This subprogram conducts annual inspections and audits of entities (prison complexes). Performance of systems and Department staff functions are also inspected and audited. There are six types of inspections conducted by this subprogram. They include: 1) Performance Inspections which determine if activity complies with requirements and achieves a desired objective; 2) Compliance Inspections which determine if procedural and policy requirements are being met; 3) Systems Inspections which determine if a system operates as required; 4) Financial Business Inspections which determine if financial and business activities comply with Department, State, and generally accepted accounting practices for governmental entities; 5) Ad Hoc/Limited Scope Inspections which determine if an activity or management practice is being conducted as required; and 6) Operational Inspections which determine if an operational activity/function is working as required. In addition, similar activities/functions may be compared and operating requirements and environment may be evaluated. Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u Subprogram Description: Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: To promote Department effectiveness by conducting inspections and audits. To develop and manage revenue-generating work activities in state correctional institutions which combat idleness and develop good working habits. Program Description: Arizona Correctional Industries (ACI) is an integral component of the overall Arizona Department of Corrections prison work program. ACI operates as a fiscally self-sufficient enterprise and provides business and industry activities which train and employ inmates in jobs that reflect employment found in the community. Department of Corrections Page 503 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS The industries or enterprises are conducted for the employment of inmates in the manufacture or production of articles or products as needed for the construction, operation, maintenance or use of any office, department, institution or agency supported in whole or in part by a state or its political subdivisions or for sale to the public. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 1999 Actual ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate 0.0 0.0 15,771.2 FY 2001 Estimate 0.0 0.0 21,038.4 0.0 0.0 22,392.2 Federal Funds 0.0 0.0 0.0 15,771.2 21,038.4 22,392.2 FTE Positions 91.0 95.0 95.0 FY 1998 Actual •Average monthly percent of workable inmates; non-WIPP (Work Incentive Pay Plan) •Average monthly number of inmates employed by ACI u Goal 2 FY 1999 Actual FY 2000 Expected FY 2001 Expected 6.5 7.6 7.6 1,126 1,473 1,762 1,864 •Number of industries maintained/not lost •Number of new industries DCA.6 45,022.3 0.0 4,146.1 45,349.7 0.0 5,096.1 Federal Funds 10,709.4 10,527.9 10,247.2 Program Total 62,206.3 59,696.3 60,693.0 FTE Positions 403.0 425.0 425.0 4 Administration Management FY 1999 Actual FY 2000 Expected FY 2001 Expected 34 38 38 40 4 4 2 2 PROGRAM SUMMARY ADMINISTRATION DCA.6.1 SUBPROGRAM SUMMARY ADMINISTRATION MANAGEMENT Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 41-1604 Subprogram Mission: To increase the number of new industries operated by ACI. Performance Measures 46,019.1 0.0 5,477.8 4 Community Corrections 5.4 FY 1998 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds 4 Agency Infrastructure To increase the number of inmates employed by ACI. Performance Measures FY 2001 Estimate 4 Human Resource Management Program Goals and Performance Measures: Goal 1 FY 2000 Estimate This Program Contains the Following Subprograms: Program Total u ($ Thousands) Funding and FTE Amounts: To provide direction in the administrative functions of the agency, human resource development, and community corrections. Subprogram Description: This program provides direction, guidance and support for the recruitment and retention of qualified personnel; information technology advances and administrative support for the agency; and, community supervision programs for offenders released to the community. ($ Thousands) Funding and FTE Amounts: Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 41-1604 General Funds Other Appropriated Funds Program Mission: Other Non Appropriated Funds Federal Funds FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 94.4 0.0 5,179.0 0.0 5,313.4 0.0 0.0 0.0 0.0 0.0 0.0 0.0 To provide leadership, direction and support in the management of administrative processes, technical and telecommunication programs, and community supervision issues for the agency in support of the Department's mission. Program Total 94.4 5,179.0 5,313.4 FTE Positions 2.0 57.0 57.0 Program Description: Subprogram Goals and Performance Measures: This program provides direction, guidance and support for the recruitment and retention of qualified personnel; information technology advances and administrative support for the agency; and, community supervision programs for offenders released to the community. u Goal 1 To achieve Y2K compliance. Performance Measures • Y2K compliance percent. • Percent of ADC computers and FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 93 100 NA 19 82 100 NA automated systems that are Year 2000 compliant Page 504 Department of Corrections Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 To provide new and/or enhanced computer equipment and/or application software to meet constantly changing management information needs. FY 1998 Actual Performance Measures • Percent of electronic medical records FY 1999 Actual NA FY 2000 Expected FY 2001 Expected 50 100 0 • Number of CO II candidates who u FY 1998 Actual Performance Measures • Percent of improvement in customer FY 1999 Actual NA FY 2000 Expected NA • Number of employees in professional FY 2001 Expected 10 DCA.6.2 SUBPROGRAM SUMMARY To provide overall human resources leadership and administrative support to ensure that the Department is able to attract, develop, and maintain qualified and informed professional staff to carry out the mission of the Department. Subprogram Description: This subprogram provides personnel services, employee recruitment, policy development, research, staff development and training, drug free workplace program, higher education program, employee relations, Correctional Officer Retirement Plan (CORP), and management of the Correctional Officer Training Academy (COTA). ($ Thousands) FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 16,945.7 0.0 22.4 0.0 17,902.9 0.0 2.6 0.0 17,762.2 0.0 0.0 0.0 Program Total 16,968.1 17,905.5 17,762.2 FTE Positions 122.0 135.0 135.0 Goal 1 To increase the recruitment of Correctional Officers. FY 2001 Expected 6,363 6,363 5,053 .255 .249 .255 .255 • Number of CO II FTEs that need to be filled. (Future year FTE requirements are based on the currently adopted GOSPB bed plan which is unlikely to meet the Department's projected bed requirements) • Number of applicant contacts required to fill CO II FTEs • Number of applications received and processed • Number of CO II applicants tested 2,156 3,070 3,136 1,755 Protection and Safety 1,700 1 1 0 0 To provide planning, oversight, and support services to the Department in the areas of finance, prison construction, and renovation. Subprogram Description: This subprogram establishes and provides services for financial matters and coordinates facility activation, prison construction, renovation, remodeling, and capital renewal. ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 21,198.1 0.0 3,208.9 10,709.4 13,390.6 0.0 2,793.5 10,427.7 13,570.2 0.0 1,096.1 10,247.2 Program Total 35,116.4 26,611.8 24,913.5 FTE Positions 122.0 76.0 76.0 Subprogram Goals and Performance Measures: u Goal 1 To improve Administrative Services Division operations. FY 1998 Actual Performance Measures DCA.6.4 FY 2000 Expected • Number of authorized Correctional 5,906 1,700 SUBPROGRAM SUMMARY • Dollar value of vendor discounts Subprogram Goals and Performance Measures: Officer II FTEs • Overall CO loss rate FY 2001 Expected 1,645 Funding and FTE Amounts: FY 1999 Actual Performance Measures FY 2000 Expected Subprogram Mission: Subprogram Mission: FY 1999 Actual FY 1999 Actual AGENCY INFRASTRUCTURE Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 41-1604 HUMAN RESOURCE MANAGEMENT Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 41-1604 FY 1998 Actual 1,755 1,611 development programs • Number of new employee development programs DCA.6.3 Funding and FTE Amounts: 3,136 10 satisfaction u FY 1998 Actual Performance Measures Goal 3 To increase customer satisfaction in administrative and technical areas. 2,404 Goal 2 To provide quality mandatory training programs and professional development programs to meet the increasing requirements of the Department. modules installed each year u 1,354 accepted job offer as a result of all recruiting means 7,180 15,159 12,554 7,020 3,821 7,147 9,408 5,265 3,533 6,099 8,373 4,686 FY 1999 Actual 36.2 769.6 FY 2000 Expected FY 2001 Expected 785.0 800.7 SUBPROGRAM SUMMARY COMMUNITY CORRECTIONS Contact: Terry L. Stewart, Director Phone: (602) 542-5497 A.R.S. 41-1604 Subprogram Mission: To maintain public protection through effective release processing and supervision of offenders released to the community under supervision. Subprogram Description: Community Corrections staff assist inmates to lawfully transition into society and identify and return to prison those offenders who seriously violate conditions of supervision and represent a threat to public safety. The functions include community supervision and Department of Corrections Page 505 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS return to custody; fugitive services; Interstate Compact for the supervision of parole; sex offender identification for registration; community notification and/or referral as violent sexual predators. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 7,780.9 0.0 2,246.5 0.0 8,549.8 0.0 1,350.0 100.2 8,703.9 0.0 4,000.0 0.0 Program Total 10,027.4 10,000.0 12,703.9 FTE Positions 157.0 157.0 157.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u Goal 1 To access adequate transition services for offenders released to supervision. FY 1998 Actual Performance Measures • Number of collaborative contracts in place • Percent of referrals receiving follow-up services • Number of offenders receiving substance abuse transition services u FY 1999 Actual FY 2000 Expected FY 2001 Expected 5 5 5 5 100 100 100 100 1,769 2,504 3,000 3,200 Goal 2 To effectively release, supervise and monitor offenders under release supervision in the community. • Number of offenders under community u u u u FY 2000 Expected FY 2001 Expected 9,864 9,730 11,100 11,900 NA 99 90 91 supervision • Percent of offenders returned to custody who are found in violation at a due process hearing Page 506 FY 1999 Actual FY 1998 Actual Performance Measures u u Department of Corrections Protection and Safety 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY DRUG AND GANG PREVENTION RESOURCE CENTER DPA Gail Chadwick, Director Contact: Gail Chadwick, Director (480) 727-2772 A.R.S. 41-617 Goal 2 To facilitate state level policy analysis by providing research and drug and gang program information to the Drug and Gang Policy Council. FY 1998 Actual Performance Measures •Identify effective (research-based) drug and FY 1999 Actual 25 35 FY 2000 Expected 40 FY 2001 Expected 45 gang prevention programs u u u u u u Agency/Program Mission: To help organizations, individuals, neighborhoods and communities decrease drug and gang problems. Agency/Program Description: The Arizona Drug and Gang Prevention Resource Center is a statewide resource system that assists agencies, organizations, coalitions and individuals in their community drug and gang prevention activities. The Center functions under the legislation that authorizes the Drug and Gang Policy Council, fulfilling the mandate to provide an annual statewide inventory of public funding expended through state agencies for the purposes of drug and gang prevention, education and treatment. The Center also manages an information clearinghouse (literature distribution; video, book and materials loans; and special search requests), provides training and technical assistance to communities and schools, and addresses evaluation of drug and gang prevention programs through facilitating development of outcome evaluation models for the State. ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 0.0 97.8 0.0 0.0 0.0 4,769.9 0.0 1,222.2 0.0 4,937.7 0.0 842.0 97.8 5,992.1 5,779.7 Capital Funds 0.0 0.0 0.0 Agency Total 97.8 5,992.1 5,779.7 FTE Positions 1.8 44.8 44.8 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 To provide drug and gang prevention services to communities, schools, and government agencies. Performance Measures •Drug and gang service requests completed •Drug and gang prevention materials FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,963 2,200 2,300 2,500 107,599 115,000 120,000 125,000 17,425 19,000 21,000 23,000 disseminated •People impacted (direct and indirect) by drug and gang prevention services Protection and Safety Drug and Gang Prevention Resource Center Page 507 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY SUMMARY DEPARTMENT OF EMERGENCY AND MILITARY AFFAIRS Key Performance Measures community/joint use facilities (state funded) •Number of Project Challenge graduates annually •Provide annually a minimum of 30,000 hours of community service, via Project Challenge, Freedom Academy, JCNTF, Army & Air Guard Agency Mission: DEMA promotes, protects and defends the health, safety, peace and quality of life of the citizens of our communities, state, and nation. Agency Description: The Department of Emergency and Military Affairs is divided into four programs: Administration, Emergency Management, Army National Guard and Air National Guard. The Administration program coordinates the activities of the other programs. It provides overall financial, contracting, personnel and property management actions. The Emergency Services program prepares and coordinates emergency response plans for the state. The Army National Guard and Air National Guard programs each develop, train, and sustain a military force for the protection of life, property, preservation of peace, maintenance of order, and public safety. FY 1999 Actual Ø Ø ARMY NATIONAL GUARD Ø AIR NATIONAL GUARD Ø EMERGENCY MANAGEMENT ADMINISTRATION u FY 2000 Estimate •Number of notices of environmental u Key Performance Measures •Percent increase of employees indicating job satisfaction level of "satisfied" or higher •Percent of state facilities not meeting OSHA standards •Percent of tuition reimbursement demand met FY 2001 Estimate 5,184.7 17,819.9 21,969.7 13,283.5 5,227.4 6,248.1 6,535.5 12,587.2 8,578.9 8,031.5 Capital Funds 0.0 0.0 0.0 Key Performance Measures Agency Total 40,972.6 42,075.9 33,035.2 •Percent increase of external General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 11,080.2 132.7 650.2 30,212.8 11,144.2 132.7 0.0 21,758.3 40,972.6 42,075.9 33,035.2 Capital Funds 0.0 0.0 0.0 Agency Total 40,972.6 42,075.9 33,035.2 FTE Positions 432.0 457.0 460.0 MAA.1 •Dollar value of economic impact from non-state sources (in millions) •Number of communities with sustained Disaster Resistant Community Programs (DRC) Page 508 FY 1998 FY 1999 FY 2000 1 1 187 200 200 200 30,000 30,900 31,800 30,750 FY 1998 FY 1999 NA FY 2000 2 FY 2001 0 0 FY 1998 FY 1999 FY 2000 FY 2001 NA NA 5 3 45 45 NA NA NA 61 55 44 FY 1998 FY 1999 FY 2000 FY 2001 NA NA 5 5 NA 90 100 100 PROGRAM SUMMARY Contact: Major General David P. Rataczak, Adjutant General Phone: (602) 267-2710 A.R.S. 26-111 Program Mission: To provide leadership and support resources to all elements of the department. Program Description: Goal 1 To positively impact the economic prosperity of the State of Arizona. Key Performance Measures 0 ADMINISTRATION Agency Goals and Key Performance Measures: u 0 Goal 5 To enhance public confidence in DEMA's ability to protect life and property. customers satisfied •Percent of performed exercises versus requested exercises FY 2001 Estimate 7,493.1 47.7 1,511.5 31,920.3 Operating Funds Subtotal u ($ Thousands) FY 2000 Estimate FY 2001 Goal 4 To attract and retain quality employees. 5,279.2 FY 1999 Actual FY 2000 violations 5,338.1 Funding and FTE Summary: FY 1999 Goal 3 To conserve the economic and natural resources of the State. Key Performance Measures ($ Thousands) Agency Summary: FY 1998 •Develop plan for three MAA Major General David P. Rataczak, Adjutant General Contact: Renee Dudden, Budget Analyst (602) 267-2758 Goal 2 To create community partnerships to enhance the quality of life of the citizens we serve. FY 2001 222 242 241 248.2 2 4 7 9 The Administration program provides agency-wide direction, oversight and support services. The Office of Resource Management directs all support services for state activities. The United States Property and Fiscal Office provides overall support for federal activities. The Support Personnel Management Office provides personnel services for federal activities. In addition, this program includes State Active Duty, Project Challenge, and Strength Management support. Department of Emergency and Military Affairs Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate Subprogram Mission: FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 3,388.9 0.0 0.0 3,532.1 0.0 0.0 3,553.8 0.0 0.0 Federal Funds 1,949.2 1,747.1 1,630.9 Program Total 5,338.1 5,279.2 5,184.7 FTE Positions 87.0 87.0 87.0 To provide a military-based, in-residence educational program for high school dropouts who desire to succeed, and utilize Arizona National Guard military resources to support all law enforcement and demand reduction agencies. Subprogram Description: Project Challenge is a 17-month program for youth at risk who come from various backgrounds that can include drug addiction, gang activity, dysfunctional families and at-risk parents. Conducted in a quasi-military environment, participants attend classes to complete requirements for a General Equivalency Diploma (G.E.D.); and receive guidance and counseling in leadership development, life-coping skills, career exploration and planning, health and hygiene, physical training and conflict resolution. Project Challenge inspires each participant to academically, physically, psychologically, and emotionally excel so that they can function productively in our community. The Joint Counter Narcotics Task Force (JCNTF) is a National Guard program that works with local law enforcement agencies, schools, and other support agencies to support the communities in their efforts to achieve a drug-free and gang-free climate. This Program Contains the Following Subprograms: 4 Central Administration 4 Special Projects MAA.1.1 SUBPROGRAM SUMMARY CENTRAL ADMINISTRATION Contact: Michael E. Virgin, Resource Manager Phone: (602) 267-2730 A.R.S. 26-102, 26-112, 26-156 To provide in a timely manner, efficient and quality financial, personnel and general administrative services to meet the requirements of the department. Subprogram Description: The Office of Resource Management provides to DEMA comprehensive professional financial and business support services including accounting and fiscal management, payroll support, purchasing services and contract administration, strategic and budget planning and development, grant management, risk management/loss control, and personnel services. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 1,988.9 0.0 0.0 2,032.1 0.0 0.0 2,053.8 0.0 0.0 Federal Funds 0.0 0.0 0.0 Program Total 1,988.9 2,032.1 2,053.8 FTE Positions 34.0 34.0 34.0 FY 1998 Actual • Number of weeks to process personnel actions • Percent of new employees and program managers attending mandatory training within 3 months of hire date FY 1999 Actual FY 2000 Expected FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,400.0 0.0 0.0 1,949.2 1,500.0 0.0 0.0 1,747.1 1,500.0 0.0 0.0 1,630.9 Program Total 3,349.2 3,247.1 3,130.9 FTE Positions 53.0 53.0 53.0 Goal 1 To integrate the Arizona National Guard as a critical asset in our communities’drug demand reduction and youth at risk programs. Performance Measures • Number of community based coalitions supported • Number of individuals trained through community education and prevention programs • Number of man-hours provided in support of LEA's • Number of Project Challenge graduates annually Goal 1 To provide quality and timely support services to our customers. Performance Measures FY 2000 Estimate u Subprogram Goals and Performance Measures: u FY 1999 Actual Subprogram Goals and Performance Measures: ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds ($ Thousands) Funding and FTE Amounts: Subprogram Mission: MAA.2 FY 2001 Expected 6 4 3 2 75 85 95 95 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 56 80 104 135 58,500 62,300 81,000 104,000 140,000 154,000 169,400 186,340 187 200 200 200 PROGRAM SUMMARY ARMY NATIONAL GUARD Contact: COL Richard G. Maxon, Assistant Adjutant General, Army Phone: (602) 267-2717 A.R.S. 26-111 Program Mission: MAA.1.2 SUBPROGRAM SUMMARY SPECIAL PROJECTS Contact: Michael E. Virgin, Resource Manager Phone: (602) 267-2730 A.R.S. 26-102, 26-112, 26-156 Protection and Safety To develop, train and sustain a military force capable of supporting national, state and community interests for the protection of life, property, preservation of peace, maintenance of order and public safety. Department of Emergency and Military Affairs Page 509 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Description: Subprogram Goals and Performance Measures: The Army National Guard is a division of Emergency and Military Affairs. The Army National Guard serves a dual mission provided for by the United States Constitution and the Arizona Revised Statutes (ARS), as the militia for Arizona. The Governor is our Commander-in-Chief until mobilized by the President of the United States. During emergency operations, the Army National Guard provides logistical and personnel support to other government agencies in response to civil disturbances and natural disasters. When federalized by the President of the United States, the Army National Guard provides trained and ready units in support of any active Army contingency. u ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate Goal 1 To recruit and retain highly qualified personnel. Performance Measures • Percent of soldiers that agree officers in their unit do their best to take care of soldiers • Percent of soldiers that agree NCO's in their unit do their best to take care of soldiers • Percent of soldiers eligible for reenlistment retained • Percent of units meeting the minimum personnel requirements for readiness • Percent of soldiers that agree they would encourage a friend to join the Guard u 1,890.6 0.0 0.0 1,877.5 0.0 0.0 Federal Funds 15,979.8 20,079.1 11,406.0 Performance Measures Program Total 17,819.9 21,969.7 13,283.5 • Percent of units meeting the minimum FTE Positions 205.0 216.0 219.0 u 4 Army Facilities Management MAA.2.1 equipment requirements for readiness • Number of days to cycle supplies • Number of days to cycle maintenance 4 Army Operations • Number of hours information system is ARMY OPERATIONS Contact: COL Richard G. Maxon, Assistant Adjutant General, Army Phone: (602) 267-2717 A.R.S. 26-111 Subprogram Mission: To train, sustain, and deploy a military force capable of supporting national, state and community interests for the protection of life, property, preservation of peace, maintenance of order and public safety. down time per month • Percent of soldiers that have access to a computer with internet connection • Percent of soldiers that agree that communication within their unit works well • Percent of soldiers that are aware of the AZARNG web site u Army Operations serves as the Headquarters for the Arizona Army National Guard (AZARNG). It provides guidance and interpretation of directives and regulations for all Army National Guard units within the State of Arizona, acts as coordinator between subordinate units and higher headquarters, assures that all policies and programs within the state are properly administered and processed, and ensures a high degree of morale and esprit de corps exists within the Arizona Army National Guard. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 8,138.4 0.0 0.0 0.0 8,379.6 0.0 0.0 0.0 8,999.8 Program Total 8,138.4 8,379.6 8,999.8 FTE Positions 124.0 134.0 137.0 Page 510 • Percent of units meeting the minimum training requirements for readiness • Percent of soldiers satisfied with training • Percent of soldiers that agree that their time is not wasted during drill • Percent of soldiers fully trained within one year of employment u FY 2001 Expected NA 74 79 84 NA 76 81 86 NA 80 85 85 NA 78 80 80 NA 69 74 81 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 95 97 98 20 15 10 7 40 25 10 10 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 10 8 6 NA 74 81 86 NA 79 84 89 NA 73 77 82 Goal 4 To achieve and maintain training readiness to be capable of executing national, state, and community missions to standard. Performance Measures Subprogram Description: FY 2000 Expected Goal 3 To improve information and communication processes which support the key business drivers. Performance Measures SUBPROGRAM SUMMARY FY 1999 Actual Goal 2 To increase customer satisfaction with supply, maintenance, transportation, and services while remaining flexible to change. 1,840.1 0.0 0.0 This Program Contains the Following Subprograms: FY 1998 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 85 88 90 NA 71 76 80 NA 55 64 73 NA 70 79 88 Goal 5 To meet our financial and performance targets to maximize the effectiveness of every resource dollar expended. Performance Measures • Value of economic impact (in millions) • Percent of Army tuition reimbursement claims satisfied • Percent of soldiers that agree that education benefits are adequate Department of Emergency and Military Affairs FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 50.8 55.8 57.1 NA NA 61 54 44 NA 51 62 71 Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS MAA.2.2 • Acres surveyed for species and cultural SUBPROGRAM SUMMARY 49,800 59,133 59,133 59,133 sites ARMY FACILITIES MANAGEMENT Contact: Mike Virgin, Facilities Management Officer Phone: (602) 267-2771 A.R.S. 26-111 MAA.3 PROGRAM SUMMARY AIR NATIONAL GUARD Contact: Brigadier General Steven W. Thu, Commander, Air Phone: (602) 267-2984 A.R.S. 26-111 Subprogram Mission: To provide quality training areas and work environment for the Department of Emergency and Military Affairs. Program Mission: Subprogram Description: To provide the Aerospace Force with combat-ready units that provide air refueling, trained F-16 pilots and theater air battle management. The Air National Guard also provides a disciplined, trained and readily accessible workforce which responds to natural disasters, terrorist activities, civil disorder, and improves the life in our communities. The Arizona Army National Guard facilities program consists of new construction, maintenance and repair, real estate planning and acquisition, environmental compliance, master planning, and fiscal management. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 1,840.1 0.0 0.0 1,890.6 0.0 0.0 1,877.5 0.0 0.0 Federal Funds 7,841.4 11,699.5 2,406.2 Program Total 9,681.5 13,590.1 4,283.7 FTE Positions 81.0 82.0 82.0 Program Description: The Air National Guard Air Operations program consists of the 161st Air Refueling Wing (ARW), 162nd Fighter Wing (FW) and the 107th Air Control Squadron (ACS). The 161st ARW is a refueling tanker task force flying KC-135E aircraft providing aerial refueling support. The 162nd FW trains fighter pilots for the Air National Guard and international student pilots. The 107th ACS provides Air Battle Management training for active duty and reserve components. Subprogram Goals and Performance Measures: u Performance Measures • Site master plans completed • Percent of facilities not meeting OSHA standards • Value of unfunded major capital improvement projects (in thousands) u FY 1998 Actual FY 1999 Actual FY 2000 Expected ($ Thousands) Funding and FTE Amounts: Goal 1 To implement master planning as a basis for developing comprehensive use and facility growth. FY 1999 Actual FY 2001 Expected 2 3 4 5 45 45 NA NA 942.8 1,399 1,115 1,260 General Funds FY 2000 Estimate FY 2001 Estimate 397.6 401.5 436.2 0.0 0.0 0.0 0.0 0.0 0.0 Federal Funds 4,829.8 5,846.6 6,099.3 Program Total 5,227.4 6,248.1 6,535.5 FTE Positions 89.0 103.0 103.0 Other Appropriated Funds Other Non Appropriated Funds Goal 2 To conserve economic resources. This Program Contains the Following Subprograms: Performance Measures • Utility cost per square foot • New net revenues earned (in thousands) u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA .88 .79 .71 4 Air Operations 75 100 120 130 4 Facilities Engineering Goal 3 To improve the quality of maintenance and repair services to the user. Performance Measures • Percent of work orders completed within 14 days • Percent of emergency work orders completed in 3 days u FY 1998 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected MAA.3.1 FY 2001 Expected 40 75 95 95 70 95 95 95 • Lead and asbestos abatement surveys conducted • Acres rotated to enhance mission sustainment • Notices of violation/consent orders Protection and Safety FY 1998 Actual FY 1999 Actual FY 2000 Expected AIR OPERATIONS Contact: Brigadier General Steven W. Thu, Commander, Air Phone: (602) 267-2984 A.R.S. 26-111 Subprogram Mission: To train, sustain, and deploy a military force capable of supporting national, state and community interests for the protection of life, property, preservation of peace, maintenance of order and public safety. Goal 4 To integrate environmental programs which support mission sustainability, resource stewardship, and environmental compliance. Performance Measures SUBPROGRAM SUMMARY FY 2001 Expected 14 14 13 13 871 1323 837 367 0 0 0 0 Subprogram Description: The Air National Guard Operations provides support, guidance and interpretation of directives and regulations for all Air National Guard units within the state. They act as a coordinator between subordinate flights and higher headquarters, assure that all policies and programs within the state are properly administered and Department of Emergency and Military Affairs Page 511 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS processed, and ensure a high degree of morale and esprit decorps exists within the Arizona Air National Guard. Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 1,744.7 0.0 0.0 0.0 2,285.6 0.0 0.0 0.0 2,347.4 Program Total 1,744.7 2,285.6 2,347.4 FTE Positions 42.0 47.0 47.0 Performance Measures • Percent of projects completed in accordance with master plan • Number of unfunded major capital improvement projects u • Energy conservation projects completed • Water conservation projects completed Goal 1 To recruit and retain highly qualified personnel. FY 1998 Actual Performance Measures • Percent of annual attrition • Percent of personnel fully qualified • Percent of Air National Guard tuition FY 1999 Actual FY 2000 Expected FY 2001 Expected 12 11 10 88 88 89 90 Performance Measures 0 56 53 75 • Number of work orders completed • Number of emergency work orders FY 1998 Actual Performance Measures • Number of KC-135E aircraft upgrades • Number of approved training courses u completed in 3 days • Number of deferred work orders Goal 2 To explore, develop and promote new missions. FY 1999 Actual FY 2000 Expected FY 2001 Expected 0 0 0 2 0 0 2 8 Goal 3 Maintain full operational readiness to execute national, state, and community missions. FY 1998 Actual Performance Measures • Percent of flights maintaining combat FY 1999 Actual 85 FY 2001 Expected 87 89 readiness ratings MAA.3.2 FY 2001 Expected 0 17 34 34 NA 9 12 15 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 3 5 3 3 0 3 1 1 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 1,424 1,500 1,500 NA 1 2 2 NA 301 300 300 • Percent reduction of municipal solid waste • Percent reduction of hazardous waste MAA.4 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 10 30 NA NA 25 30 PROGRAM SUMMARY EMERGENCY MANAGEMENT SUBPROGRAM SUMMARY Contact: Michael P. Austin, Director Phone: (602) 231-6245 A.R.S. 26-111 FACILITIES ENGINEERING Contact: Brigadier General William E. Bonnell, Deputy Adjutant General, Air National Guard Phone: (602) 957-7711 A.R.S. 26-111 Program Mission: Subprogram Mission: To establish and maintain a facilities engineering program that enhances operation and unit readiness. Subprogram Description: The Arizona Air National Guard facilities engineering program consist of the following functions: new construction, maintenance and repair, real estate planning, environmental compliance, planning, programming and fund management. To coordinate emergency services and the efforts of governmental agencies to reduce the impact of disasters on persons and property in Arizona. Program Description: The program directs and coordinates a statewide Comprehensive Emergency Management program to minimize personal and property losses caused by natural and technological disasters. This is accomplished through numerous preparedness, response, recovery, and mitigation activities and programs. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 397.6 0.0 0.0 3,085.1 401.5 0.0 0.0 3,561.0 436.2 0.0 0.0 3,751.9 Program Total 3,482.7 3,962.5 4,188.1 FTE Positions 47.0 56.0 56.0 Page 512 FY 2000 Expected Goal 4 To integrate environmental programs which support mission sustainability, resource stewardship, and environmental compliance. Performance Measures FY 2000 Expected 85 u FY 1999 Actual Goal 3 To improve the quality of maintenance and repair services to the user. 12 demands met u u FY 1998 Actual Goal 2 To improve fiscal management. Performance Measures Subprogram Goals and Performance Measures: u Goal 1 To implement master planning as a basis for developing comprehensive use and facility growth. Department of Emergency and Military Affairs Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate MAA.4.2 FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 1,866.5 47.7 1,511.5 5,256.0 132.7 650.2 5,276.7 132.7 0.0 Federal Funds 9,161.5 2,540.0 2,622.1 Program Total 12,587.2 8,578.9 8,031.5 FTE Positions 51.0 51.0 51.0 SUBPROGRAM SUMMARY PREPAREDNESS Contact: Karen Paulsen, Assistant Director Phone: (602) 231-6264 A.R.S. 26-2 Subprogram Mission: To prepare state agencies and local emergency management organizations to respond to, recover from, and mitigate against disasters through planning, training, and exercise activities. This Program Contains the Following Subprograms: Subprogram Description: This subprogram serves three main functions; technical assistance for the development of state and local emergency operations plans; training for emergency managers, elected officials, and first responders; and exercising the capabilities of state and local government. These activities will increase the overall capability to respond to, recover from, and mitigate against disasters and thereby reduce the impact of disasters. 4 Mitigation 4 Preparedness 4 Response and Recovery 4 Emergency Response Commission/grants 4 Civil Air Patrol (sli) ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 632.5 0.0 0.0 2,268.1 650.6 0.0 0.0 1,754.3 664.5 0.0 0.0 2,215.8 Subprogram Mission: Program Total 2,900.6 2,404.9 2,880.3 To reduce or eliminate the loss of life and loss of property due to disaster. FTE Positions 33.0 33.0 33.0 Subprogram Description: u MAA.4.1 SUBPROGRAM SUMMARY MITIGATION Contact: Chuck McHugh, Assistant Director Phone: (602) 231-6242 A.R.S. 26-305 Subprogram Goals and Performance Measures: The Mitigation subprogram integrates several funding programs that reduce repetitive losses caused by disasters by managing structural and non-structural projects that eliminate losses. The mitigation group provides technical assistance to political subdivisions to develop mitigation plans, analyze vulnerabilities and to assess risks to support land use decisions. Goal 1 To increase local emergency management capability through planning, training, and exercise assistance programs. FY 1998 Actual Performance Measures • Percent of requests for exercise FY 1999 Actual 90 90 FY 2000 Expected FY 2001 Expected 100 100 assistance supported ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 122.9 0.0 1,511.5 1,114.5 121.6 0.0 650.2 657.1 123.7 0.0 0.0 243.9 Program Total 2,748.9 1,428.9 367.6 FTE Positions 12.0 12.0 12.0 MAA.4.3 SUBPROGRAM SUMMARY RESPONSE AND RECOVERY Contact: Chuck McHugh, Assistant Director Phone: (602) 231-6242 A.R.S. 26-2 Subprogram Mission: To coordinate the actions of federal, state and local jurisdictions to respond to and recover from disasters. Subprogram Goals and Performance Measures: Subprogram Description: u This subprogram coordinates the response of state agencies to emergency incidents; administers the Governor's Emergency Fund; and manages post-response recovery efforts to include the acquisition and disbursement of special state appropriations and federal disaster funds, and allocation of resources. Goal 1 To reduce loss of life and loss of property from all hazards. Performance Measures • Number of communities with sustained FY 1998 Actual 2 FY 1999 Actual FY 2000 Expected 4 7 FY 2001 Expected 9 Disaster Resistant Community Programs (DRC) Protection and Safety Department of Emergency and Military Affairs Page 513 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 889.6 0.0 0.0 5,621.7 4,126.1 0.0 0.0 6.9 4,128.3 0.0 0.0 8.7 Program Total 6,511.3 4,133.0 4,137.0 FTE Positions 3.0 3.0 3.0 MAA.4.5 Subprogram Mission: To secure the availability of contingency aviation and communication resources to support state response and recovery activities during times of emergency and disaster. Subprogram Goals and Performance Measures: u Subprogram Description: Goal 1 To reduce human suffering during disasters and enhance community recovery after disaster strikes. Performance Measures • Number of months of community FY 1998 Actual NA SUBPROGRAM SUMMARY CIVIL AIR PATROL (SLI) Contact: Chuck McHugh, Assistant Director Phone: (602) 231-6242 A.R.S. 26-306 FY 1999 Actual FY 2000 Expected FY 2001 Expected 19.8 16.5 22.0 The Arizona Wing of the Civil Air Patrol (CAP) has a Memorandum of Understanding with the State of Arizona to support emergency and disaster response activities. CAP response assets include aircraft with certified crews, and airborne and ground mobile communications systems. recovery time ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY MAA.4.4 EMERGENCY RESPONSE COMMISSION/GRANTS Contact: Daniel Roe, Executive Director Phone: (602) 231-6346 A.R.S. 26-343 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 61.5 61.5 61.5 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 61.5 61.5 61.5 FTE Positions 0.0 0.0 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Mission: To implement the federal Emergency Planning and Community Right-to-Know Act of 1986 and provide public safety awareness and response capability for communities threatened by hazardous materials incidents. Subprogram Goals and Performance Measures: u Subprogram Description: The Commission was created by state statute pursuant to provisions of the federal Emergency Planning and Community Right-to-Know Act (EPCRA) along with the requirements for local emergency planning districts and committees to implement EPCRA. The Division has been designated the lead agency for Arizona to provide for hazardous materials planning, notification, chemical inventory reporting, and the community disclosure program administered by the Commission. As such, the Division provides the professional, technical, and administrative/fiscal support for the execution of the Commission's duties and responsibilities. Goal 1 To provide aircraft, ground vehicles, communications systems and trained personnel to support state response and recovery from emergencies and disasters. FY 1999 Actual FY 1998 Actual Performance Measures • Percent of readiness, availability of 84 84 FY 2000 Expected 86 FY 2001 Expected 86 equipment and trained personnel and mission response rate u u u u u u ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 160.0 47.7 0.0 157.2 296.2 132.7 0.0 121.7 298.7 132.7 0.0 153.7 Program Total 364.9 550.6 585.1 FTE Positions 3.0 3.0 3.0 Subprogram Goals and Performance Measures: u Goal 1 To increase community safety from the effects of a hazardous materials incident. Performance Measures • Communities capable of managing the FY 1998 Actual 15 FY 1999 Actual 15 FY 2000 Expected 15 FY 2001 Expected 15 effects of a hazardous materials incident Page 514 Department of Emergency and Military Affairs Protection and Safety 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY BOARD OF EXECUTIVE CLEMENCY PPA George Beard, Executive Director Contact: George Beard, Executive Director (602) 542-5656 Ext. 232 A.R.S. 31-401 et. seq. Goal 3 To ensure that victims, law enforcement agencies, judges, prosecutors, and other concerned individuals and entities are notified of the offenders hearing date with or without an official notification request. (NOTE: Per A.R.S. 13-4401 et.seq., notification is only required when requested.) FY 1998 Actual Performance Measures Agency/Program Mission: To ensure public safety by considering and granting parole to inmates certified eligible by the Department of Corrections and who appear not to pose a threat to society, and by recommending to the Governor only those executive clemency actions which are in the best interest and safety of the citizens of Arizona. •Victims notified •Officials notified •Courtesy notifications u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 4,566 6,588 4,646 4,477 1,011 3,849 ,382 1,616 515 2,571 300 300 u u Agency/Program Description: Each month the Board conducts parole hearings for inmates who have committed offenses prior to January, 1994. Hearings include consideration for home arrest, work furlough, release, rescission, modification, revocation and absolute discharge. The Board also conducts clemency hearings which include commutation, pardon, and reprieve. ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 1,458.6 0.0 0.0 0.0 1,431.1 0.0 0.0 0.0 1,295.9 0.0 0.0 0.0 1,458.6 1,431.1 1,295.9 Capital Funds 0.0 0.0 0.0 Agency Total 1,458.6 1,431.1 1,295.9 FTE Positions 33.0 26.0 22.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 To ensure quality Board decisions through evaluating the Structured Decision Making (SDM) guidelines. Performance Measures •Number of hearings using SDM •Inmates granted parole outside of SDM guidelines •Inmates granted parole inside of SDM guidelines u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 2,767 1,916 738 560 605 926 362 274 630 990 376 286 Goal 2 To continually monitor Board and administrative workload information seeking the most efficient and effective methods of fulfilling the agency mission while reducing costs where possible. Performance Measures •Hearings scheduled •Total parole hearings completed •Total board hearings held Protection and Safety FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 6,371 6,641 3,669 2,784 4,095 3,254 2,358 1,790 5,961 5,248 5,139 5,175 Board of Executive Clemency Page 515 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY •Percent of Youth Correction Officer DEPARTMENT OF JUVENILE CORRECTIONS (YCO) turnover, quarterly •Number of non-PASE grievances filed by employees •Number of employees completing the minimum annual in-service training •Number of YCOs completing the preservice academy DJA David A. Gaspar, Director Contact: Gale Clifford, Administrator (602) 542-2569 Agency Mission: u The Arizona Department of Juvenile Corrections enhances public protection by changing the delinquent thinking and behavior of juvenile offenders committed to the Department. Agency Description: Ø Ø REHABILITATION HOUSING FY 2000 Estimate overall satisfaction with the agency and its services •Percent of employees who indicate overall satisfaction with their job (strongly agree or agree) •Percent of employees who indicate a neutral position in regards to overall job satisfaction •Cost per day/per bed/per juvenile annually DJA.1 FY 2001 Estimate 37,069.2 39,688.2 35,054.6 35,620.0 36,752.3 Capital Funds 0.0 0.0 0.0 Agency Total 71,679.1 72,689.2 76,440.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate 35 30 44 21 16 12 NA NA 80 90 276 342 600 720 FY 1999 FY 2000 FY 2001 NA NA 60 80 NA NA 56 80 NA NA 23 10 118.36 150.14 138.08 131.51 PROGRAM SUMMARY Program Mission: To enhance public protection by providing safe, secure, adequately maintained facilities and a healthy environment for committed juveniles. FY 2001 Estimate Program Description: 64,723.9 3,892.1 105.4 2,957.7 64,974.8 4,376.8 98.5 3,239.1 67,957.7 5,025.2 98.5 3,359.1 71,679.1 72,689.2 76,440.5 Capital Funds 0.0 0.0 0.0 Agency Total 71,679.1 72,689.2 76,440.5 FTE Positions 1,342.0 1,327.2 1,402.2 Operating Funds Subtotal 37 Contact: David A. Gaspar, Director Phone: (602) 542-4302 A.R.S. 41-2802 ($ Thousands) FY 1999 Actual FY 2001 HOUSING 36,624.5 Funding and FTE Summary: FY 2000 35 FY 1998 •Percent of stakeholders who indicate ($ Thousands) FY 1999 Actual FY 1999 Goal 3 To enhance satisfaction with ADJC and its services. Key Performance Measures The Arizona Department of Juvenile Corrections (ADJC) is the state agency responsible for juveniles adjudicated delinquent and committed to its jurisdiction by the county juvenile courts. The ADJC is accountable to the citizens of Arizona for the promotion of public safety through the management of the state's secure juvenile facilities and the development and provision of a continuum of services to juvenile offenders, including rehabilitation, treatment, and education. Agency Summary: FY 1998 Key Performance Measures The Housing Program provides housing, supervision, control, health services, and institutional services for committed juveniles requiring placement in a secure facility. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds 35,425.1 300.0 73.0 FY 2000 Estimate 35,817.8 300.0 75.0 FY 2001 Estimate 38,336.8 300.0 75.0 Agency Goals and Key Performance Measures: Federal Funds 826.4 876.4 976.4 u Program Total 36,624.5 37,069.2 39,688.2 FTE Positions 810.0 770.5 823.5 Goal 1 To eliminate delinquent thinking and behavior. Key Performance Measures FY 1998 FY 1999 FY 2000 FY 2001 •Percent of juveniles committing NA 20 18 17 •Number of escapes from ADJC 0 0 0 0 0 2 0 0 •Number of assaults on juveniles by NA 1,393 1,307 1,038 •Number of assaults on staff by NA 331 249 191 crime within 12 months of release secure facilities •Number of major disturbances This Program Contains the Following Subprograms: 4 Facilities 4 Security 4 Health Care juveniles juveniles u Goal 2 To foster excellence in ADJC employees. Page 516 Department of Juvenile Corrections Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS DJA.1.1 ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY FACILITIES Contact: Marian Webber, Assistant Director Phone: (602) 542-4308 A.R.S. 41-2802 Subprogram Mission: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 21,687.8 0.0 73.0 0.0 23,101.3 0.0 75.0 0.0 24,502.3 0.0 75.0 0.0 To provide a safe, clean physical plant that supports positive behavioral programming. Program Total 21,760.8 23,176.3 24,577.3 FTE Positions 637.0 594.0 647.0 Subprogram Description: Subprogram Goals and Performance Measures: The Facilities Subprogram provides a safe and clean physical plant by ensuring that maintenance activities are conducted in an appropriate and timely manner. u ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 9,157.4 300.0 0.0 826.4 7,661.6 300.0 0.0 876.4 8,248.7 300.0 0.0 976.4 Program Total 10,283.8 8,838.0 9,525.1 FTE Positions 97.0 100.0 100.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds • Number of incidents involving contraband • Security practices in compliance with security policies/procedures • Monthly audits requiring corrective action DJA.1.3 Performance Measures • Work orders over 30 days old • Monthly internal inspection report scores exceeding standard (food service) • Preventative maintenance tasks completed each month u FY 1999 Actual FY 2000 Expected 12 20 15 12 NA 15 20 25 46 55 60 65 FY 1998 Actual • Percent of days during the past month FY 1999 Actual 100 FY 2000 Expected FY 2001 Expected 95 100 56.4 when population exceeded budgeted capacity DJA.1.2 93 60 53 89 93 95 97 NA 55 45 35 Subprogram Description: The Health Services Subprogram provides a delivery system that utilizes professional health care staff on site in the secure facilities and, when deemed necessary, makes referral to off site hospitals and/or specialty health care providers. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 4,579.9 5,054.9 5,585.8 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 4,579.9 5,054.9 5,585.8 FTE Positions 76.0 76.5 76.5 Subprogram Goals and Performance Measures: Subprogram Mission: To efficiently maintain a secure environment for committed juveniles. u Goal 1 To ensure timely and appropriate medical assessment and care for juveniles in secure facilities. Subprogram Description: Performance Measures The Security Subprogram is responsible for perimeter security; the safe and secure transportation of juveniles to and from facilities, medical appoitments, and other appointments both scheduled and emergency related; radio communications to ensure instant communications with all areas inside the facilities; and the transportation of vehicles for the safety and security of juveniles, staff, and the general public. • Percent of juveniles receiving treatment Protection and Safety NA To provide medically-necessary health services and age/gender appropriate health education to juveniles in secure facilities. General Funds SECURITY Contact: Marian Webber, Assistant Superintendent Phone: (602) 542-4308 A.R.S. 41-2802 FY 2001 Expected SUBPROGRAM SUMMARY Other Appropriated Funds Other Non Appropriated Funds Federal Funds SUBPROGRAM SUMMARY FY 2000 Expected Subprogram Mission: FY 2001 Expected Goal 2 To maintain a safe programming environment. Performance Measures FY 1999 Actual HEALTH CARE Contact: Dean Neitzke, Health Services Division Director Phone: (602) 542-5626 A.R.S. 41-2802 Goal 1 To engage in management practices that promote safety and well-being of staff and juveniles. FY 1998 Actual FY 1998 Actual Performance Measures Subprogram Goals and Performance Measures: u Goal 1 To increase the effectiveness and compliance of security practices with agency policies and procedures. with neuro-psychiatric medication • Percent of juveniles receiving dental services beyond the initial intake examination per month • Percent of juveniles seeking medical services that result in a consultation with a secure facility physician, physician's assistant, or nurse practitioner Department of Juvenile Corrections FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 10.9 14.8 18 21 NA NA 20 20 17 15 15 13 Page 517 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Total number of health care requests by juveniles that are initially triaged by nursing staff • Total number of juveniles referred offsite for emergency medical care • Total number of acute care hospital days 137,163 150,000 160,000 NA 151 114 120 subprogram is designed to meet the individual needs of each juvenile to assist in their successful transition to the community. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 3,004.7 3,345.8 32.4 1,272.7 3,384.6 3,776.8 23.5 1,292.7 3,002.4 4,040.2 23.5 1,312.7 PROGRAM SUMMARY Program Total 7,655.6 8,477.6 8,378.8 REHABILITATION FTE Positions 144.0 145.0 145.0 • Total number of juvenile admissions to an acute care hospital • Average cost per juvenile for all delivered health services DJA.2 100,514 32 63 79 85 NA NA 9 12 8.55 13.24 15.28 15.28 Contact: Kelly Spencer, Assistant Director Phone: (602) 542-4685 A.R.S. 41-2802 DJA.2.2 Program Mission: To enhance public protection by providing a safe, secure, and healthy environment in which committed juveniles have the opportunity to develop positive skills and pro-social attitudes. Subprogram Mission: To provide services in a secure facility that promote positive behavioral changes in committed juveniles. Program Description: The Rehabilitation Program provides secure care treatment, education, and community care treatment programs that focus on changing delinquent behavior patterns, ensuring youth are successfully returned to the community. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds SUBPROGRAM SUMMARY SECURE CARE TREATMENT Contact: Marian Webber, Assistant Director Phone: (602) 542-4308 A.R.S. 41-2802 FY 2000 Estimate FY 2001 Estimate 29,298.8 29,157.0 29,620.9 3,592.1 32.4 4,076.8 23.5 4,725.2 23.5 Federal Funds 2,131.3 2,362.7 2,382.7 Program Total 35,054.6 35,620.0 36,752.3 FTE Positions 532.0 556.7 578.7 This Program Contains the Following Subprograms: Subprogram Description: The Secure Care Treatment Subprogram provides individualized developmental programming, housing, supervision, control, and institutional services for committed juveniles requiring placement in a secure facility. Specialized programming (e.g. Sexualized Behavior Program, Violent Offenders Program, Mental/Behavioral Health Program, Chemical Dependency Program, Gender Specific Program, Cultural Diversity Sensitivity Program, as well as shortterm intensive programs (e.g. group, individual and family counseling; substance abuse counseling; and transition services are available to each juvenile based upon his/her Individual Development Plan (IDP). ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 9,880.9 0.0 0.0 10,315.7 0.0 0.0 10,990.0 0.0 0.0 4 Education General Funds Other Appropriated Funds Other Non Appropriated Funds 4 Secure Care Treatment Federal Funds 789.8 1,000.0 1,000.0 Program Total 10,670.7 11,315.7 11,990.0 FTE Positions 285.0 296.2 318.2 4 Community Care Treatment DJA.2.1 SUBPROGRAM SUMMARY Subprogram Goals and Performance Measures: EDUCATION Contact: Dr. Larry Mazin, Education Superintendent Phone: (602) 255-5259 A.R.S. 41-2802 Goal 1 To establish clear expectations of behavior and an accompanying system of accountability that promotes mutual respect, self-discipline, and order. Performance Measures Subprogram Mission: To enhance public safety through a school-to-career program which emphasizes accelerated learning techniques. Subprogram Description: The Education Subprogram is a North Central Association accredited special function outcomes-based system that integrates reading, writing, listening, locating information, applied mathematics, applied technology, observation, and teamwork into an individualized school-to-career cirriculum. The Education Page 518 u • Number of major misconduct incidents by juveniles • Number of incidents of staff misconduct u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 3,674 2,515 1,779 39 25 20 15 Goal 2 To minimize the use of restrictive and coercive means of responding to disorder. Performance Measures • Number of incidents of physical, FY 1998 Actual NA FY 1999 Actual 1,673 FY 2000 Expected FY 2001 Expected 1,315 990 mechanical or chemical restraint use Department of Juvenile Corrections Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Percent of juveniles admitted to Separation to amount of juvenile intake • Percent of Separation admissions which are four hours or less u 53 40 30 NA 18 15 13 Goal 3 To maximize the opportunity for participation in structured activities and programs. FY 1998 Actual Performance Measures • Average number of hours available per week of structured religious programs • Percent of juveniles receiving weekly visits, each month • Number of different programs for juveniles that engage community volunteers u 42 FY 1999 Actual FY 2000 Expected FY 2001 Expected 17 24 25 26 NA 38 43 50 44 44 50 53 FY 1998 Actual • Number of juveniles who complete Crossroads, Recovery, and Journey residential programs • Percent of juveniles that are offered nondenominational religious services • Percent of staffings that occur within 30 day guideline • Percent of juveniles with an IDP (goal report) completed within 60 days of arrival • Percent of juveniles released at expected level to number of male juveniles released • Percent of juveniles whose number one treatment problem area requires special treatment services (mental health, violent offender, sexual offender, substance abuse) • Percent of juveniles who show progress in their number one treatment problem area • Percent of juveniles who are recommended for special treatment services • Percent of juveniles who receive special treatment services DJA.2.3 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 16,413.2 246.3 0.0 68.8 15,456.7 300.0 0.0 70.0 15,628.5 685.0 0.0 70.0 Program Total 16,728.3 15,826.7 16,383.5 FTE Positions 103.0 115.5 115.5 u FY 2000 Expected FY 2001 Expected 126 131 136 NA 7 10 12 NA 68 72 75 NA 82 90 100 NA NA 80 85 Goal 1 To establish clear expectations of behavior and an accompanying system of accountability for juveniles and staff in the community that promote mutual respect, self discipline, and order. Performance Measures • Number of incidents occurring in NA NA 87 68 72 92 75 u NA 80 85 NA NA 60 70 services annually (continuum only) • Average cost (in dollars) per juvenile successfully completing communitybased services. (continuum only) Subprogram Mission: To enhance public protection by providing effective and efficient structure, intervention/supervision, surveillance, and enforcement that changes delinquent thinking and behaviors of committed juveniles on conditional liberty. Subprogram Description: The Community Care Treatment Subprogram is responsible for the development and management of a system of community supervision, case management, residential and non-residential interventions, charged with reducing delinquent behavior. This includes the provision of parole supervision and case management for all agency juveniles on conditional liberty status and the coordination, management, and monitoring of a diverse system of NA FY 2000 Expected FY 2001 Expected .66 .50 • Percent of juveniles on absconder status to number of juveniles on conditional liberty status • Number of juveniles receiving absolute discharges • Percent of juveniles on conditional liberty paying restitution to number of juveniles on conditional liberty owing restitution u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 213 250 300 NA 136 140 140 Goal 3 To improve the positive performances of juveniles under conditional liberty status. Performance Measures COMMUNITY CARE TREATMENT Contact: Kelly Spencer, Assistant Director Phone: (602) 542-4685 A.R.S. 41-2802 NA FY 1999 Actual Goal 2 To maximize the efficiency and effectiveness of community resources to meet the needs and respond to the risk level of committed juveniles on conditional liberty. • Number of juveniles in community-based u NA FY 1998 Actual residential placements per 100 bed days Performance Measures SUBPROGRAM SUMMARY Protection and Safety FY 1999 Actual Subprogram Goals and Performance Measures: 116 NA ($ Thousands) Funding and FTE Amounts: Goal 4 To provide meaningful gender specific and culturally competent opportunities and programming services for juveniles that effectively address underlying behavioral problems. Performance Measures contract treatment providers in the community. These communitybased services assist the juvenile and their family to develop skills necessary for the juvenile's successful transition to, and maintenance in, the community. FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 16 10 10 5 135 74 175 200 16 12 50 75 Goal 4 To provide effective supervision/intervention, surveillance, and enforcement for committed juveniles on conditional liberty status. FY 2000 Expected FY 2001 Expected 39:919 30:1000 25:1000 471:936 31:919 30:1000 25:1000 79 73 90 90 Performance Measures FY 1998 Actual • Number of juveniles on conditional 406:936 liberty arrested for misdemeanor versus total number of juveniles on conditional liberty (monthly average) • Number of juveniles on conditional liberty arrested for felonies: total number of juveniles on conditional liberty (monthly average) • Percent of juveniles involved in an academic, vocational or employment program monthly to number of juveniles on conditional liberty Department of Juvenile Corrections FY 1999 Actual Page 519 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Number of absconders from community NA 184 175 150 residential placement u Goal 5 To facilitate a safe, stable, productive living circumstance for committed juveniles residing in the community. • Number of juveniles' families involved in family services programming • Number of juveniles returned home safely u u u u FY 2000 Expected FY 2001 Expected 187 239 300 350 165 334 400 450 3 7 8 10 • Number of scheduled community provider program monitoring visits performed per month Page 520 FY 1999 Actual FY 1998 Actual Performance Measures u u Department of Juvenile Corrections Protection and Safety 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Percent of those surveyed who are satisfied AGENCY/PROGRAM SUMMARY LAW ENFORCEMENT MERIT SYSTEM COUNCIL u •Selection exams developed based on proper job analysis •Promotional exams developed based on proper job analysis •Percent of applicants who were satisfied with the selection processes To provide oversight for the selection, retention, and dismissal of employees of agencies under Council jurisdiction. u Agency/Program Description: The Law Enforcement Merit System Council (LEMSC) consists of three members appointed by the governor for six-year terms. Members are chosen on the basis of experience in and sympathy with merit principles of public employment. Members shall not have held elective public office within one year before appointment and shall not hold any other political office while serving on the LEMSC. The LEMSC shall adopt rules it deems necessary for establishing: 1) a classification and compensation plan for all covered positions in the Department of Public Safety (DPS) and establishing standards and qualifications for all classified positions; 2) a plan for fair and impartial selection, appointment, probation, promotion, retention and separation or removal from service by resignation, retirement, reduction in force or dismissal of all classified employees; 3) a performance appraisal system for evaluating the work performance of DPS employees; 4) procedures for the conduct of hearings of employee grievances brought before the LEMSC relating to classification, compensation and the employee appraisal system; 5) procedures for the conduct of hearings on appeals from an order of the director of DPS in connection with suspension, demotion, reduction in pay, loss of accrued leave time or dismissal of a classified employee. 60 60 FY 1999 Actual FY 2000 Expected FY 2001 Expected 50 25 50 50 35 20 50 50 45 50 60 60 Goal 3 To provide a process for hearing of appeals/grievances by classified employees from discipline by the Director of the Department of Public Safety. FY 1998 Actual Performance Measures •Percent of employees who believe the FY 1999 Actual 65 75 FY 2000 Expected 75 FY 2001 Expected 75 hearing process is fair and equitable for employees and the agency u u u u u u ($ Thousands) Funding and FTE Summary: FY 1999 Actual Operating Funds Subtotal FY 1998 Actual Performance Measures Agency/Program Mission: Other Non Appropriated Funds Federal Funds 50 Goal 2 To provide for selection, appointment, promotion, retention and separation of classified employees. LWA Captain Coy H. Johnston, Business Manager Contact: Captain Coy H. Johnston, Business Manager (602) 223-2286 A.R.S. 41-1830.11 to 41-1830.15 General Funds Other Appropriated Funds 60 with classification plan FY 2000 Estimate FY 2001 Estimate 49.9 0.0 53.0 0.0 53.8 0.0 0.0 0.0 0.0 0.0 0.0 0.0 49.9 53.0 53.8 Capital Funds 0.0 0.0 0.0 Agency Total 49.9 53.0 53.8 FTE Positions 1.0 1.0 1.0 Agency/Program Goals and Performance Measures: u Goal 1 To provide and maintain a classification and compensation plan for the Department of Public Safety. Performance Measures •Classifications audited •People audited Protection and Safety FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 71 25 60 60 695 1,000 533 533 Law Enforcement Merit System Council Page 521 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1999 Actual DEPARTMENT OF PUBLIC SAFETY PSA Colonel Joe Albo, Director Contact: Mr. Philip L. Case, Comptroller (602) 223-2463 To promote public safety and protect the Arizona public by deterring criminal activity and assisting other public safety agencies; to ensure the safe and expeditious flow of traffic on state and federal highways; and to provide vital scientific, technical, operational and regulatory services to citizens and the criminal justice community. Agency Description: On July 1, 1969, the Department of Public Safety (DPS) was established to consolidate the functions and responsibilities of the Arizona Highway Patrol, the Enforcement Division of the Department of Liquor Licenses and Control and the Narcotics Division of the Arizona Department of Law. The Department enforces state law with primary responsibility in the area of traffic, narcotics, organized crime/racketeering, liquor, and specific regulatory functions. Operational and technical assistance is provided to local and state governmental agencies and other components of the criminal justice community. Services include scientific analysis, aircraft support, emergency first care, criminal information systems, and statewide communications. The Department also promotes and enhances the quality of public safety through cooperative enforcement, intelligence gathering, training employees of law enforcement agencies, and increasing public awareness of criminal activities. ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate Ø HIGHWAY PATROL Ø CRIMINAL INVESTIGATION Ø AGENCY SUPPORT JUSTICE Ø CRIMINAL SUPPORT 53,975.9 54,744.9 54,827.2 25,408.3 26,722.9 25,807.7 32,559.1 32,204.8 30,930.2 24,262.3 25,967.7 25,844.5 Ø OFFICE OF Ø GOVERNORS HIGHWAY SAFETY 10,671.1 11,662.6 11,959.4 2,783.7 3,070.0 3,082.3 6,193.5 6,128.8 5,730.0 DIRECTOR'S OFFICE OFFICER Ø PEACE STANDARDS AND TRAINING Capital Funds 0.0 130.0 1,122.5 Agency Total 155,853.9 160,631.7 159,303.8 Page 522 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal Agency Mission: Agency Summary: ($ Thousands) Funding and FTE Summary: AGENCY SUMMARY FY 2000 Estimate FY 2001 Estimate 75,026.0 43,904.2 21,646.0 15,277.7 76,301.7 47,353.3 20,880.1 15,966.6 75,673.4 49,186.2 20,484.7 12,837.0 155,853.9 160,501.7 158,181.3 Capital Funds 0.0 130.0 1,122.5 Agency Total 155,853.9 160,631.7 159,303.8 FTE Positions 1,910.2 1,944.6 1,925.6 Agency Goals and Key Performance Measures: u Goal 1 To enhance public safety in Arizona. Key Performance Measures •Fatal highway crashes •Highway crash fatalities •Alcohol-related highway crash fatalities •Percent of total highway crashes related to alcohol •Motorist assists •Gang Intelligence and Team Enforcement Mission (GITEM) calls for service •Stolen vehicles recovered by the Arizona Vehicle Theft Task Force •Percent of seat belt use •Percent of child restraint use •Percent decrease in speed-related crashes •Firearms clearance checks •Weapon transfers denied •Emergency Medical Service (EMS) FY 1998 FY 1999 FY 2000 FY 2001 278 302 326 352 326 372 381 411 82 68 69 74 25 18 18 18 164,080 170,134 176,411 182,919 716 451 475 700 1,100 1,825 2,000 2,250 62 69 73 78 81 85 85 90 -2 -2 -2 -2 61,074 105,923 153,300 153,300 2,013 2,945 4,800 4,800 1,137 1,292 1,357 1,425 aviation responses u Goal 2 To improve support to the Department and to other criminal justice agencies. Key Performance Measures •Responses to requests from within DPS and other criminal justice agencies for investigative and operational assistance •Percent of response to other agency requests for gang suppression and intelligence analysis •Percent of polygraph tests for the Department completed within 5 days of request •Percent of polygraph tests for other agencies completed within 15 days of request •Arizona criminal justice information system terminals supported •Scientific analysis requests greater than 30 days •Evidence storage cases Department of Public Safety FY 1998 FY 1999 FY 2000 FY 2001 2,854 2,765 2,800 2,800 NA 80 90 100 NA 100 90 90 NA 100 80 80 6,442 6,529 6,550 6,600 2,183 1,169 200 200 34,176 33,278 34,951 36,699 Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Rocky Mountain Information Network (RMIN) database inquiries •Percent reliability of Arizona automated fingerprint identification system (AZAFIS) •AZAFIS tenprint to tenprint fingerprint search time (minutes) •AZAFIS tenprint to latent fingerprint search time (minutes) •AZAFIS latent to tenprint fingerprint search time (minutes) •Average days for non-criminal Statelevel records checks •Average days for non-criminal FBIlevel records checks u 64,000 •Percent availability of the Arizona Criminal Justice Information System (ACJIS) mainframe computer system •Percent of department computers connected to local wide-area network •Additional crime lab position requests 91,068 Key Performance Measures 99 98 98 98 2 4 4 4 5 4 4 4 4 6 6 6 2 3 3 3 40 40 40 40 FY 1998 FY 2000 99 FY 2001 99 •Annual employee surveys administered •Percent of department employees expressing overall job satisfaction •Percent of employees provided facilitator or problem-solving training •Auto theft stolen vehicle projects with other criminal justice agencies •Percent of critical incidents reviewed in which adequate training was received •Percent of survey responses indicating that training received met or exceeded expectations •Percent of probationary officers surveyed whose expectations were met/exceeded upon completion of Advanced Basic training •Projects benchmarking best practices •Quarterly strategic planning progress reports by each budget program/subprogram •Quarterly pursuit operation summary analysis reports 99 35 11 50 65 12 0 80 7 2 7 0 2 0 0 3 0 NA 77 75 80 FY 1998 FY 1999 FY 2000 FY 2001 NA 1 1 1 NA 80 80 80 NA 1 5 8 3 5 6 9 67 100 100 100 NA 100 76 100 80 100 85 100 •Employees served by the tuition assistance program •Supervisory course attendees •Percent of supervisory course attendees whose expectations/needs were met or exceeded •Annual supervisors in-service training conferences •Annual commander/manager conferences •Professional development opportunities per employee •Skills development training opportunities per employee •Percent of officers meeting Peace Officer Standards & Training (POST) Board requirements •Percent of required officers completing Advanced Officer Training (AOT) u 5 6 6 4 4 4 4 4 4 4 4 FY 1999 FY 2000 FY 2001 27 8 21 35 75 18 28 47 694 300 347 371 112 75 75 75 NA 60 70 75 83 70 75 80 FY 1998 FY 1999 85 FY 2000 78 FY 2001 95 105 31 32 28 28 100 100 100 100 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 100 100 100 100 100 100 100 100 Goal 7 To improve community awareness of the Department. Key Performance Measures •Citizen surveys administered •Percent of citizens giving DPS satisfactory ratings of good or excellent •Citizen academies •Web site feature articles disseminated 10 FY 1998 Goal 6 To provide professional development for department employees. •Department annual reports published Goal 5 To provide appropriate compensation for department employees. Protection and Safety for currency & market compensation under the Classification, Compensation and Maintenance Review (CCMR) •Classifications updated and compensation levels adjusted to market •Employees reviewed for proper classification and compensation •Tests developed/revised for employment/promotion •Percent of tests administered within 10 work days of request •Percent of employees surveyed satisfied with level of benefits u Goal 4 To improve department effectiveness through problem-solving techniques. Key Performance Measures •Percent of classifications reviewed Key Performance Measures replacement rotary-wing aircraft •Additional aviation position requests •Percent of industrial injury claims reported to State Risk Management within 48 hours FY 1999 99 •Fiscal planning issues for u 82,789 Goal 3 To improve department efficiency through automation, technology and adequate staffing. Key Performance Measures u 75,263 •Crime victim Web site inquiries •Requests for Drug Recognition Usage Guide Seminars (D.R.U.G.S) •Public service events participated by Highway Patrol officers •Recruitment events •Recruitment events specifically targeting minorities •Public awareness presentations by each regional crime laboratory Department of Public Safety FY 1998 FY 1999 FY 2000 FY 2001 NA 1 1 1 NA 93 93 95 9 12 12 12 1 1 1 1 4 6 6 6 640 7,579 8,000 9,000 8 12 10 10 NA NA 60 60 12 13 12 12 3 2 3 3 4 6 4 4 Page 523 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS PSA.1 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 10,351.7 33,283.7 4,034.7 175.8 9,660.0 34,447.3 3,888.8 123.8 9,229.4 35,215.0 4,176.0 0.0 Program Total 47,845.9 48,119.9 48,620.4 FTE Positions 709.0 709.0 709.0 HIGHWAY PATROL Operations Division Contact: Lt. Colonel Charles E. Warner, Assistant Director Phone: (602) 223-2855 A.R.S. 41-1711 et. seq. Program Mission: To provide a safe environment for the public on Arizona highways, interdict criminal activity, support other criminal justice agencies, respond rapidly to civil emergencies, and provide commercial motor vehicle, tow truck, and school bus law enforcement and safety programs. Program Description: The Highway Patrol program is comprised of Patrol and Special Services and is operated through three geographically-aligned operational bureaus: Northern Operations, Central Operations, and Southern Operations. This regionalization vests responsibility for the operation of the program with commanders of definable geographic areas. ($ Thousands) FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds 11,195.4 36,735.9 4,121.1 FY 2000 Estimate FY 2001 Estimate 10,451.1 38,018.5 3,925.3 9,986.4 38,853.6 4,207.5 Federal Funds 1,923.5 2,350.0 1,779.7 Program Total 53,975.9 54,744.9 54,827.2 FTE Positions 801.0 801.0 801.0 This Program Contains the Following Subprograms: u Goal 1 To improve public safety by traffic enforcement and by providing assistance to motorists traveling Arizona highways. FY 1998 Actual • Fatal highway crashes • Highway crash fatalities • Alcohol related highway crash fatalities • Percent of total highway crash fatalities related to alcohol • Motorist Assists u • Officers trained in investigative and enforcement skill specialties • Officers receiving eight hours of "rollcall" training SUBPROGRAM SUMMARY PSA.1.2 PATROL Contact: Lt. Colonel Charles E. Warner, Assistant Director Phone: (602) 223-2855 A.R.S. 41-1711 et. seq. FY 2001 Expected 302 326 352 326 372 381 411 82 68 69 74 25 18 18 18 164,080 170,134 176,411 182,919 FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 57 57 NA NA 578 578 Goal 3 To provide a proactive statewide public information program. FY 1998 Actual • Citizens academies • Public service activities 4 Special Services FY 2000 Expected 278 FY 1998 Actual Performance Measures u FY 1999 Actual Goal 2 To provide diversified training opportunities to personnel. Performance Measures 4 Patrol PSA.1.1 Subprogram Goals and Performance Measures: Performance Measures Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: PROGRAM SUMMARY FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 10 8 NA NA 60 60 SUBPROGRAM SUMMARY SPECIAL SERVICES Contact: Lt. Colonel Charles E. Warner, Assistant Director Phone: (602) 223-2855 A.R.S. 41-1711 et. seq. Subprogram Mission: Subprogram Mission: To provide a safe environment for the public on Arizona highways, interdict criminal activity, support other criminal justice agencies, and respond rapidly to civil emergencies. To provide technical and essential services to law enforcement, the federal government, and the community by specializing in commercial vehicle, tow truck and school bus law enforcement and safety programs and also assist public agencies in the safe handling and disposal of toxic and/or hazardous materials. Subprogram Description: Officers patrol nearly 6,000 miles of state and federal highways and enforce Arizona traffic and criminal laws and state and federal commercial vehicle regulations. Other responsibilities include investigation of traffic collisions, the rendering of aid to crash victims, control of motor vehicle traffic, criminal interdiction programs and criminal arrests, supporting other criminal justice agencies, responding to civil emergencies, promotion of traffic safety through public awareness programs, and providing specialized training to other criminal justice agencies. Page 524 Subprogram Description: Special Services is the primary commercial motor vehicle, tow truck and school bus safety enforcement arm of the Arizona Department of Public Safety. This responsibility includes the training of personnel and assistance to local agencies which have specific problems with commercial motor vehicle law enforcement. Another primary function is to response to hazardous materials incidents throughout the state involving accidental discharges of hazardous materials and the training of personnel involved in this effort. Department of Public Safety Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: u FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 843.7 3,452.2 86.4 1,747.7 791.1 3,571.2 36.5 2,226.2 757.0 3,638.6 31.5 1,779.7 Program Total 6,130.0 6,625.0 6,206.8 FTE Positions 92.0 92.0 92.0 • Judicial outreach program presentations PSA.2 • CMV high collision area details • Enforcement details on targeted passenger motor carriers • Compliance reviews on targeted motor carriers u FY 1998 Actual • New bus driver applications processed • Percent of new bus driver applications processed within 10 days • Renewal bus driver applications processed • Renewal bus driver application processing time (days) • School bus inspections • Tow truck inspections • New tow truck applications • Percent of new tow truck applications FY 1999 Actual FY 2000 Expected FY 2001 Expected 70 31 16 16 19 10 10 NA 71 60 60 FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,200 1,255 1,700 2,000 80 100 100 100 6,000 6,746 6,800 7,000 180 120 120 120 3,492 6,368 7,000 7,000 1,450 2,233 2,000 2,000 150 204 200 225 85 100 100 100 Goal 3 To maintain an effective motor carrier and hazardous materials training program for the department and other criminal justice agencies. Performance Measures • New DPS officers first-responder trained • DPS officers involved in haz/mat exposures • Existing officers not first-responder trained • New DPS officers CMV-trained u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected • Percent of Special Services field officers with Safetynet computers • Field down-loading sites • Days to download inspection data Protection and Safety To support the Arizona Department of Public Safety by enforcing criminal statutes, deterring criminal activity, providing source intelligence products, assisting other public safety agencies and coordinating assistance provided to the department by the Arizona National Guard. Program Description: Criminal Investigation provides specialized law enforcement and support services to federal, state and local criminal justice and political entities. It is comprised of three divisions: Investigations, Statewide Task Forces, and the Rocky Mountain Information Network (RMIN). The program is operated through three geographically-aligned operational bureaus: Northern Operations, Central Operations, and Southern Operations. Criminal Investigation responsibilities include cases related to narcotics and organized crime, collection and interpretation of criminal intelligence information, and coordination of Arizona National Guard resources for joint narcotics and anti-gang operations. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds 19,720.4 0.0 2,625.3 Federal Funds 4,630.8 4,678.7 3,462.0 Program Total 25,408.3 26,722.9 25,807.7 FTE Positions 365.0 365.0 346.0 This Program Contains the Following Subprograms: 8 2 0 0 4 Investigations 350 219 111 4 4 Statewide Task Forces 29 70 50 30 4 Rocky Mountain Information Network (rmin) PSA.2.1 FY 2001 Expected 0 0 60 70 0 0 2 4 7 5 2 2 FY 2001 Estimate 19,257.4 0.0 2,786.8 30 FY 2000 Expected FY 2000 Estimate 17,475.9 0.0 3,301.6 30 FY 1999 Actual ($ Thousands) Funding and FTE Amounts: 54 FY 1998 Actual 10 PROGRAM SUMMARY 29 Goal 4 To continue to provide support and upgrades to ASPEN and Safetynet systems used by commercial vehicle enforcement officers. Performance Measures 10 Program Mission: processed within 30 days u 16 FY 2001 Expected Operations Division NA FY 1998 Actual NA FY 2000 Expected Contact: Lt. Colonel Charles E. Warner, Assistant Director Phone: (602) 223-2855 A.R.S. 41-1761 et.seq. Goal 2 To meet or exceed minimum statutory requirements for the certification of school bus drivers, school buses, and tow trucks. Performance Measures FY 1999 Actual CRIMINAL INVESTIGATION Goal 1 To reduce traffic collisions involving Commercial Motor Vehicles (CMV) through the continuous and impartial enforcement of motor carrier laws and regulations. Performance Measures FY 1998 Actual Performance Measures Subprogram Goals and Performance Measures: u Goal 5 To provide a proactive statewide public information program. SUBPROGRAM SUMMARY INVESTIGATIONS Contact: Lt. Colonel Charles E. Warner, Assistant Director Phone: (602) 223-2855 A.R.S. 41-1761 et. seq. Subprogram Mission: To support the Arizona Department of Public Safety mission by enforcing criminal statutes, deterring criminal activity, assisting Department of Public Safety Page 525 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS enforcement and community-based activities, decreasing vehicle theft in Arizona through public awareness and community education, and deterring criminal activity through proactive enforcement and prosecution. other public safety agencies and coordinating assistance provided to the department by the Arizona National Guard. Subprogram Description: The Investigations program provides specialized law enforcement and support services for the department to federal, state and local criminal justice and political entities. The responsibilities of this division include investigations regarding narcotics, organized crime, and liquor law enforcement. Subprogram Description: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 11,650.7 0.0 1,327.8 1,436.2 13,057.6 0.0 762.7 1,383.3 13,371.0 0.0 550.4 193.8 Program Total 14,414.7 15,203.6 14,115.2 FTE Positions 235.0 235.0 216.0 Subprogram Goals and Performance Measures: u Goal 1 To ensure the continued effectiveness of law enforcement by identifying and targeting specific criminal activities and organizations. FY 1998 Actual Performance Measures • Criminal organizations identified • Criminal organizations FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 45 45 NA NA 20 20 Statewide Task Forces is comprised of the Gang Intelligence and Team Enforcement Mission (GITEM) and Arizona Vehicle Theft Task Force (AVTTF) efforts. GITEM assists criminal justice agencies statewide by formulating and implementing criminal gang enforcement and investigative strategies. GITEM is operated by three geographically-aligned operational bureaus: Northern Operations, Central Operations, and Southern Operations. Each bureau contains GITEM districts in which assigned officers interdict gang members and collect criminal gang information that is shared with other law enforcement agencies. GITEM officers operate community awareness programs and train criminal justice personnel in the identification and interdiction of gang members. AVTTF serves as a statewide resource for the investigation of property crimes involving vehicles and related components and insurance fraud. The task force provides technical expertise, training and investigative support to law enforcement agencies targeting vehicle theft and related crimes. The task force is comprised of officers from local, state and federal law enforcement agencies participating in a concerted effort to identify, apprehend and prosecute individuals and criminal organizations that profit from the theft of motor vehicles and related crimes. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 5,825.2 0.0 1,944.5 3.4 6,199.8 0.0 1,944.1 0.0 6,349.4 0.0 1,994.9 0.0 Program Total 7,773.1 8,143.9 8,344.3 FTE Positions 85.0 85.0 85.0 disrupted/dismantled u Goal 2 To provide investigative and operational assistance to the Department and other law enforcement agencies, FY 1998 Actual Performance Measures • Responses to requests from within FY 1999 Actual 2,854 2,765 FY 2000 Expected FY 2001 Expected 2,800 2,800 department and other criminal justice agencies u Performance Measures • Officers receiving investigative/enforcement skills specialty training • Officers receiving 8 hours of "roll-call" training u Subprogram Goals and Performance Measures: Goal 3 To provide diversified training opportunities to personnel. FY 1998 Actual FY 1999 Actual FY 2000 Expected u FY 2001 Expected NA NA 17 17 NA NA 168 168 FY 1998 Actual • Media community interest stories FY 1999 Actual NA FY 2000 Expected 8 20 produced PSA.2.2 Goal 1 To develop an accurate picture of gang-related crime and gang membership in Arizona through intelligence, data collection, a centralized database, and information sharing. Performance Measures • Street gang intelligence bulletins published • Major GMIC card collected and analyzed Goal 4 To establish a proactive statewide public information program. Performance Measures FY 2001 Expected u 20 • Major gang enforcement operations STATEWIDE TASK FORCES Contact: Lt. Colonel Charles E. Warner, Assistant Director Phone: (602) 223-2855 A.R.S. 41-1761 et. seq. FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 12 12 12 NA 934 1,000 1,100 Goal 2 To provide statewide support to criminal justice agencies to reduce gang-related criminal activity. Performance Measures SUBPROGRAM SUMMARY ($ Thousands) Funding and FTE Amounts: conducted • Minor gang enforcement operations conducted • Percent of response to requests from other criminal justice agencies FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 11 10 10 NA 31 40 40 NA 80 90 100 Subprogram Mission: To provide a safe environment for the citizens of Arizona by reducing criminal street gang activity through investigative, Page 526 Department of Public Safety Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 3 To provide formal anti-gang training for officers of the Department and other criminal justice agencies. Performance Measures • Statewide gang schools u FY 1999 Actual NA FY 2000 Expected 4 FY 2001 Expected 4 4 Goal 4 To provide diversified training opportunities for GITEM and AVTTF officers. Performance Measures • GITEM officers attending diversified training • Percent of AVTTF officers attending diversified training u FY 1998 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected Subprogram Mission: FY 2001 Expected NA 12 24 26 80 100 100 100 Goal 5 To operate proactive anti-gang and vehicle theft public education and awareness programs statewide. Performance Measures • Anti-gang public information programs • AVTTF public awareness/community FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 104 110 116 12 15 24 30 education programs u Goal 6 To deter vehicle theft, related crimes and insurance fraud through aggressive, proactive enforcement. Performance Measures • Vehicle salvage/storage yard inspections • Chop shops • Stolen vehicles recovered by Vehicle Theft Interdiction (VTI) Task Forces • Felony vehicle theft arrests • Vehicle fraud investigations u • Major criminal investigations • Formal vehicle theft training sessions • Vehicle theft service requests • Out-of-state vehicle theft service requests FY 2000 Expected FY 2001 Expected 6 28 18 24 22 24 24 30 1,100 1,825 2,000 2,000 136 212 200 250 14 20 24 30 FY 1998 Actual FY 1999 Actual 0 FY 2000 Expected 3 5 FY 2001 Expected 10 8 30 24 30 337 655 700 800 40 75 70 80 Goal 8 To establish and attain critical staffing levels for GITEM and the AVTTF. Performance Measures • GITEM squads at critical staffing level (12 in total) • Percent of GITEM squads at critical staffing levels • Arizona Auto Theft Authority (AATA) funded positions • AVTTF investigators u FY 1999 Actual Goal 7 To provide statewide technical expertise, training and investigative support to the Department and other criminal justice agencies targeting vehicle theft and related crimes. Performance Measures u FY 1998 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 1 2 3 NA 8 17 25 10 22 33 45 38 50 SUBPROGRAM SUMMARY PSA.2.3 ROCKY MOUNTAIN INFORMATION NETWORK (RMIN) Contact: Lt. Colonel Charles E. Warner, Assistant Director Phone: (602) 223-2855 A.R.S. 41-1761 et. seq. 41 To enhance and facilitate support to law enforcement agencies in the detection, enforcement, and prosecution of multi-jurisdictional criminal activities that traverse local, state, and national boundaries within the Rocky Mountain Information Network (RMIN) region through the production of intelligence products and services, information sharing among RMIN members, and the development and implementation of a state-of-the-art criminal intelligence network linking members to other criminal intelligence databases. Subprogram Description: RMIN is one of six federally-funded regional projects that comprise the Regional Information Sharing System (RISS). Headquartered in Phoenix, RMIN serves more than 7,000 law enforcement officers among 700 agencies in the eight Rocky Mountain states: Arizona, Colorado, Idaho, Montana, Nevada, New Mexico, Utah, and Wyoming. The project is funded by Congress and receives program management and oversight from the Bureau of Justice Assistance. Arizona DPS acts as the project's grantee and provides RMIN with administrative and logistic support. The project is governed by an executive board comprised of 16 voting members (two from each state) and directly managed by a full-time project director who supervises daily operations of a core RMIN staff of 45 personnel. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 29.3 3,191.2 0.0 0.0 80.0 3,295.4 0.0 0.0 80.0 3,268.2 Program Total 3,220.5 3,375.4 3,348.2 FTE Positions 45.0 45.0 45.0 Subprogram Goals and Performance Measures: u Goal 1 To expand law enforcement intelligence support to member agencies and the RISS projects by providing products and services focused on investigative support, membership services, and tailored case analysis. Performance Measures • Members served • RISS Kits issued • Percent of agencies on-line FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 700 763 790 800 245 348 513 600 35 46 65 75 53 Goal 9 To establish cooperative auto theft enforcement programs with other criminal justice agencies. Performance Measures • Stolen vehicle projects with other FY 1998 Actual 3 FY 1999 Actual FY 2000 Expected 5 6 FY 2001 Expected 9 criminal justice agencies Protection and Safety Department of Public Safety Page 527 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u FY 1998 Actual Performance Measures • Database inquiries • Database submissions • Analytical requests • Member agencies participating u FY 1999 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 64,000 75,263 82,789 91,068 28,100 16,816 18,498 20,347 77 78 86 95 140 297 327 359 Performance Measures • Membership conferences held • Percent of co-sponsored training events PSA.3 FY 1999 Actual FY 2000 Expected General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2001 Expected NA NA 1 1 NA 20 40 50 FY 2001 Estimate 28,864.2 446.0 3,184.4 29,852.2 452.3 1,424.0 30,328.9 452.3 149.0 Federal Funds 64.5 476.3 0.0 Program Total 32,559.1 32,204.8 30,930.2 FTE Positions 341.0 355.0 355.0 This Program Contains the Following Subprograms: 4 Information Technology Services 4 Logistics 4 Telecommunications 4 Operational Communications PROGRAM SUMMARY 4 Facilities AGENCY SUPPORT Agency Support and Tech. & Communications Bureaus Contact: Major James F. McMorris, Bureau Chief Phone: (602) 223-2254 A.R.S. 41-1713, 41-1749 4 Training & Education PSA.3.1 To provide essential support services to the Department of Public Safety and the criminal justice community, with expertise in human resources, information technology, logistics, telecommunications, operational communications, facilities management, and training through continuously efforts to exceed customer expectations by delivering exceptional services through employee development and commitment. SUBPROGRAM SUMMARY HUMAN RESOURCES Contact: Major James F. McMorris, Bureau Chief Phone: (602) 223-2254 A.R.S. 41-1713 Program Mission: Subprogram Mission: To provide effective professional human resources services in the areas of recruitment and selection of sworn and civilian personnel, classification and compensation review, test development, personnel records, employee benefits, and polygraph services. Subprogram Description: Program Description: Agency Support provides essential services in support of the department mission through seven functional areas: Human Resources, Information Technology Services, Logistics, Facilities, Telecommunications, Operational Communications, and Training and Education. Human Resources reviews and maintains position classifications and compensation, conducts selection processes, administers employee benefits, ensures compliance with state and federal regulations and maintains employee records. Information Technology Services is responsible for the design, development, maintenance and operation of automated computer networks for the detection and apprehension of criminals and criminal justice information systems. Logistics maintains quality transportation vehicles and distributes supplies to police and support functions. The safety and security of employees and planning, design and construction of facilities are ensured within the Facilities group. Telecommunications Services and Engineering designs and maintains the infrastructure to support criminal justice and emergency medical communication services for state and many local jurisdictions. Operational Communications is the focal point for information dissemination between police personnel, citizens, and emergency medical technicians statewide. The Training and Education area develops department training for entry-level officers, supervisors and managers and maintains employee training records for compliance and recertification requirements Page 528 FY 2000 Estimate 4 Human Resources Goal 3 To provide professional training and educational opportunities to members and employees. FY 1998 Actual ($ Thousands) Funding and FTE Amounts: Goal 2 To increase cooperation, coordination, and communication among member agencies, RISS projects, and other federal law enforcement agencies in the development and accessibility of crime databases and products. Human Resources develops strategies to recruit and select the most highly qualified candidates for the Arizona Department of Public Safety. Human Resources systematically reviews and updates job classifications and salaries, develops validated tests for selection processes, and administers employee benefit programs. Human Resources maintains accurate personnel records, administers the Drug-Free Workplace Program, manages the Safety and Loss Prevention Program, and performs polygraph examinations for the Department and outside agencies to assist with applicant selection and administrative or criminal investigations. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 4,053.0 0.0 113.1 0.0 3,624.5 0.0 70.0 0.0 3,649.9 0.0 55.0 0.0 Program Total 4,166.1 3,694.5 3,704.9 FTE Positions 23.0 23.0 23.0 Subprogram Goals and Performance Measures: u Goal 1 To provide timely polygraph services to the Department and outside agencies. Department of Public Safety Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected • Polygraph requests • Percent of tests provided within 5 days of 534 686 823 823 NA 100 90 90 • Percent of tests provided within 15 days NA 100 80 80 534 632 758 758 request from DPS of request from other agencies • Polygraph tests administered u Performance Measures • Survey respondents receiving benefits service • Percent of employees satisfied with service u FY 1999 Actual FY 2000 Expected FY 2001 Expected 259 300 300 300 84 70 75 80 Goal 3 To improve efficiency through automation, technology, adequate staffing, and training. Performance Measures • Records systems maintained • Automated systems to be reviewed • Percent of industrial injury claims FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 13 13 13 13 0 0 3 0 NA 77 75 80 reported to Risk Management within 48 hours u Goal 4 To develop and maintain content valid examinations for employment, promotion and proficiency testing. Performance Measures • Percent of classifications pending Classification, Compensation and Maintenance Review (CCMR) • Fill-vacancy requests requiring employment/promotion tests • Employment and promotional tests developed or revised • Percent of tests administered within 10 work days of request u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 27 8 21 35 171 171 171 171 112 75 75 75 70 75 FY 1998 Actual FY 1999 Actual FY 2000 Expected Information Services designs, develops, maintains and operates automated computer systems to support the enforcement, investigative and administrative functions of the agency. These programs include the statewide criminal justice information online network utilized by all criminal justice agencies in Arizona. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 3,638.4 0.0 2,179.3 64.5 4,376.1 0.0 1,243.4 476.3 4,448.9 0.0 0.0 0.0 Program Total 5,882.2 6,095.8 4,448.9 FTE Positions 55.0 66.0 66.0 Subprogram Goals and Performance Measures: FY 2001 Expected 8 21 35 • Classifications updated and • Percent availability of mainframe 75 18 28 47 694 300 347 371 u for currency & market compensation • Employees attending a minimum of one FY 1998 Actual NA FY 1999 Actual 21 FY 2000 Expected FY 2001 Expected 23 23 • Recruitment events Protection and Safety • Percent of COAX replaced • Percent of computers connected to local FY 1998 Actual 12 FY 1999 Actual 13 FY 2000 Expected 12 FY 2000 Expected FY 2001 Expected 99 99 99 99 6,442 6,529 6,550 6,600 733 840 950 1,050 75 90 100 100 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 50 80 100 100 35 50 65 80 Goal 3 To expand section hardware/software and staffing to improve the delivery of services. Performance Measures • Percent inaccurate calculations eliminated FY 1998 Actual 31 FY 1999 Actual 92 FY 2000 Expected FY 2001 Expected 100 100 in ACJIS & MIS applications Goal 7 To recruit minority candidates in proportion to minority representation in the Arizona labor force. Performance Measures FY 1999 Actual Goal 2 To develop alternative communications architecture for customers. Performance Measures u training session during the year u FY 1998 Actual wide-area network Goal 6 To provide annual training opportunities for Human Resources employees. Performance Measures Goal 1 To enhance public safety in Arizona by maintaining information systems performing at peak and efficient levels. employees having necessary diagnostic hardware/software tools 27 u ($ Thousands) Funding and FTE Amounts: • Dial-in users • Percent of Information Technology • Percent of classifications to be reviewed compensation levels adjusted to market • Employees reviewed for proper classification and compensation 3 Subprogram Description: computer system • Criminal justice terminals supported Goal 5 To systematically review selected classifications annually to update job specifications, correctly classify employees, and establish appropriate compensation levels. Performance Measures 3 To provide information services to internal and external DPS customers in support of public safety and to improve efficiency through automation and the application of new technology. Performance Measures 60 2 SUBPROGRAM SUMMARY PSA.3.2 INFORMATION TECHNOLOGY SERVICES Contact: Ms. Georgene M. Ramming, Bureau Chief Phone: (602) 223-2400 A.R.S. 41-1713 u NA NA Subprogram Mission: Goal 2 To provide employee benefits services with a high rate of customer satisfaction. FY 1998 Actual • Recruitment events targeted to minorities FY 2001 Expected 12 Department of Public Safety Page 529 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS PSA.3.3 u SUBPROGRAM SUMMARY LOGISTICS Contact: Major James F. McMorris, Bureau Chief Phone: (602) 223-2254 A.R.S. 41-1713 FY 1998 Actual Performance Measures • Automobile technicians emissions trained • Automobile technicians electronics trained • Automobile technicians suspension Subprogram Mission: To provide quality printing supplies, mail services and automotive equipment to department employees to efficiently support the agency mission to protect life and property. systems trained • Staff trained in Right to Knowhazardous materials handling Subprogram Description: Logistics provides support services which include procurement and maintenance of vehicles, acquisition and distribution of supplies (automotive, medical, police, office, etc.), maintenance of computerized inventory systems, equipment disposal, mail service, forms management, and printing services. PSA.3.4 FY 1999 Actual FY 2000 Expected FY 2001 Expected 1 2 2 2 3 9 9 9 1 2 2 2 0 22 22 22 SUBPROGRAM SUMMARY TELECOMMUNICATIONS Contact: Ms. Georgene M. Ramming, Bureau Chief Phone: (602) 223-2400 A.R.S. 41-1713 ($ Thousands) Funding and FTE Amounts: Goal 4 To provide professional development for DPS employees by offering personal growth and career opportunities through professional and technical training of Logistics personnel. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate Subprogram Mission: 4,784.6 4,862.4 4,905.5 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 To design, coordinate, construct and maintain the statewide radio, voice and data telecommunication systems needed to support public safety services. Program Total 4,784.6 4,862.4 4,905.5 FTE Positions 39.0 39.0 39.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Description: Telecommunications provides the infrastructure to support state, county, and local governmental agencies and the Emergency Medical Communications System (EMSCOM). Subprogram Goals and Performance Measures: u Goal 1 To exceed internal and external customer expectations with timely and professional delivery of the highest quality police vehicles and customer service. Performance Measures • Percent of fleet customers surveyed • Percent increase in fleet customer satisfaction • Percent increase in build-up/fabrication of vehicles u FY 1998 Actual NA FY 1999 Actual FY 2000 Expected FY 2001 Expected 10 20 30 NA Baseline 2 5 NA 5 10 NA • UST with fuel monitoring systems • Electronic card readers installed • Percent of forms in electronic format • Percent of employees trained in forms FY 1998 Actual FY 1999 Actual 0 FY 2000 Expected 3 0 3 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 5,680.5 446.0 0.2 0.0 5,936.5 452.3 0.0 0.0 6,081.2 452.3 0.0 0.0 Program Total 6,126.7 6,388.8 6,533.5 FTE Positions 68.0 69.0 69.0 Subprogram Goals and Performance Measures: u Goal 2 To improve efficiency through automation, technology, and adequate staffing by providing standardized user-friendly electronic forms to employees and the automation of bulk fuel facilities. Performance Measures ($ Thousands) Funding and FTE Amounts: FY 2001 Expected 6 6 3 0 0 10 20 50 0 0 40 80 Goal 1 To provide improved, more efficient and costeffective telecommunications services by maintaining telecommunications equipment at or below acceptable age standards. FY 1998 Actual Performance Measures • Mobile radios replaced • Portable radios replaced • Base stations replaced • Service vehicles replaced FY 1999 Actual FY 2000 Expected FY 2001 Expected 279 38 95 14 353 40 142 26 0 0 0 10 5 5 10 8 application u Goal 3 To improve effectiveness through problem-solving techniques by applying quality assurance processes with improvement of Department mail operations and establishing accountability for the distribution of officer field supplies. Performance Measures • Percent of mail with mail stop codes Page 530 FY 1998 Actual 0 FY 1999 Actual 0 FY 2000 Expected FY 2001 Expected 15 NA PSA.3.5 SUBPROGRAM SUMMARY OPERATIONAL COMMUNICATIONS Contact: Ms. Georgene M. Ramming, Bureau Chief Phone: (602) 223-2400 A.R.S. 41-1713, 41-1749 Subprogram Mission: To ensure officer and public safety through distribution of information to the public and statewide radio dispatch services for Department of Public Safety Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS the Department of Public Safety, emergency medical services, and other criminal justice agencies. Subprogram Description: Operational Communications operates three dispatch centers located in Phoenix, Tucson and Flagstaff to facilitate the flow of information and provide assistance to the public, Department of Public Safety officers, criminal justice agencies, and emergency service providers. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 5,517.3 0.0 485.6 0.0 5,716.0 0.0 38.4 0.0 5,773.0 0.0 38.4 0.0 Program Total 6,002.9 5,754.4 5,811.4 FTE Positions 35.0 37.0 37.0 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 3,706.2 0.0 0.0 0.0 3,833.3 0.0 0.0 0.0 3,941.5 0.0 0.0 0.0 u Program Total 3,706.2 3,833.3 3,941.5 FTE Positions 98.0 98.0 98.0 • Facilities ADA accessible • Heating, ventilating and air conditioning Subprogram Goals and Performance Measures: FY 1998 Actual • PCD positions • In-service training per PCD (hours) • Senior Dispatchers positions • In-service training per Senior Dispatcher • Parking lot restorations FY 1999 Actual u FY 2000 Expected FY 2001 Expected 64 64 Performance Measures 26 39 40 40 • Security systems upgraded 23 23 23 23 u 26 37 40 40 u 9 9 9 9 58 64 64 FY 1998 Actual Performance Measures • Rings to answer 9-1-1 calls PSA.3.6 FY 1999 Actual NA FY 2000 Expected 6 FY 2001 Expected 5 SUBPROGRAM SUMMARY FACILITIES Contact: Major James F. McMorris, Bureau Chief Phone: (602) 223-2254 A.R.S. 41-1713, 41-1749 7 11 13 6 17 2 2 2 10 2 2 1 4 1 1 FY 1999 Actual 4 1 FY 2000 Expected FY 2001 Expected 4 3 FY 1998 Actual Performance Measures PSA.3.7 FY 1999 Actual 9 3 FY 2000 Expected FY 2001 Expected 8 8 SUBPROGRAM SUMMARY TRAINING & EDUCATION Contact: Major James F. McMorris, Bureau Chief Phone: (602) 223-2254 A.R.S. 41-1713 Subprogram Mission: Subprogram Mission: To provide Arizona Department of Public Safety employees with environmentally healthy and safe buildings and grounds. Subprogram Description: Facilities provides support services to the Department for the planning, design, construction, maintenance, security and risk management of owned and leased buildings and grounds statewide. Protection and Safety 4 FY 2001 Expected Goal 3 To provide professional development for DPS employees by offering personal growth and career opportunities. • Staff who received training Goal 2 To improve Department effectiveness through problem-solving techniques. FY 2000 Expected 7 FY 1998 Actual 56 26 FY 1999 Actual Goal 2 To improve department efficiency through automation, technology, and adequate staffing. 53 (hours) • Supervisors positions • In-service training per supervisor (hours) FY 1998 Actual (HVAC) systems replaced • Roof replacements Goal 1 To develop comprehensive training for Police Communication Dispatchers (PCDs), Senior Dispatchers and supervisors. Performance Measures Goal 1 To enhance public safety in Arizona by providing effective services in support of the Department mission. Performance Measures Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: To develop training which meets the current requirements and anticipates the future needs of the agency personnel by formulating, providing and/or sponsoring programs in areas of leadership, management, and supervisory development, advanced training and certification for law enforcement proficiency, professional and employee development, health and wellness opportunities, tuition assistance, armory services and training records management. Subprogram Description: Training & Education focuses on strategic issues and activities which prepare employees for future law enforcement and supporting roles. Training programs are offered including: Advanced Basic and Field Training of Officers (FTO), Horizontal Gaze Nystagmus (HGN), Drug Recognition Expert (DRE), Drug Recognition Usage Guide Seminars (D.R.U.G.S.), Annual Officer Training (AOT), Emergency Vehicle Operators Course (EVOC), leadership, management and supervision training, Sergeant's Orientation Program (SOG), Professional Development, Interagency Department of Public Safety Page 531 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Percent of officers receiving DRE Professional Development Team (IPDT), professional working groups, General Instructor Program, specialty programs (staff skills, problem solving, improved written and oral communication), Brown Bag Bijou (facilitated discussion of a needed training topic conducted over the lunch hour) and courses in conjunction with Arizona Peace Officer Standards and Training (POST). u ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,484.2 0.0 406.2 0.0 1,503.4 0.0 72.2 0.0 1,528.9 0.0 55.6 0.0 Program Total 1,890.4 1,575.6 1,584.5 FTE Positions 23.0 23.0 23.0 • Percent of existing firearms records automated • Percent increase of active instructors • Percent of classes scheduled electronically within training area • Percent of commanders/managers using automated system u Goal 1 To enhance public safety in Arizona by providing effective services in support of the Department mission through quality education and support services to Department employees. Performance Measures • Advanced Basic classes presented • Percent of probationary officers FY 1998 Actual FY 1999 Actual FY 2000 Expected 2 4 2 2 100 100 100 100 100 100 100 100 2 1 2 2 100 100 100 100 1,046 633 1,120 1,176 100 60 100 100 1,046 833 1,120 1,176 100 79 100 100 11 5 8 8 294 162 as req as req expectations/needs were met or exceeded • Field training officer (FTO) classes • Percent of FTO attendees whose expectations/needs were met or exceeded • Officers receiving judgmental shooting and firearms qualification • Percent of officers receiving judgmental shooting and firearms qualification • Officers receiving firearms training • Percent of officers receiving firearms training • Specialty firearms courses • Officers attending specialty firearms courses • Officers receiving continuing and certification training • Percent satisfactory quality rating of instructor • Percent satisfactory quality rating of course • Personnel to participate in Health and Wellness assessment • Percent of Health and Wellness assessment participation u 1,046 1,069 1,120 1,176 NA NA 80 85 NA NA 80 85 1,046 1,083 1,120 1,176 42 52 62 72 Goal 2 To improve support to the Department and other criminal justice agencies by exceeding customer expectations with timely delivery of service in a professional manner through anticipation of future needs. Performance Measures • Horizontal gaze nystagmus (HGN) classes • Percent of officers receiving HGN training whose expectations/needs were met/exceeded • Drug recognition expert (DRE) classes Page 532 • Percent of Advanced Basic attendees whose expectations/needs were met • Percent of critical incident reviews wherein training was adequate • Percent of employees surveyed indicating training met or exceeded their expectation • Percent of employees provided facilitator or problem-solving training u FY 1999 Actual FY 2000 Expected 100 • Supervisory course attendees • Percent of supervisory course attendees whose expectations/needs were met/exceeded • Employees served by Tuition Assistance Program • Percent time reduction in Operational Communications positional training u • Requests for Drug Recognition Usage 2 4 4 3 100 100 100 100 1 1 2 2 75 NA FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 NA Baseline 10 100 50 100 100 100 NA NA 60 80 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 100 100 67 100 100 100 NA 76 80 85 NA 1 5 8 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 31 32 28 28 100 100 100 100 85 78 95 105 Baseline -10 -25 -25 Goal 6 To improve community awareness of DPS by supporting public awareness programs and activities and providing information and education which promote community-related interaction. Performance Measures FY 2001 Expected FY 1998 Actual Goal 5 To provide professional development for DPS employees by offering personal growth and career opportunities and ensuring Department employees have necessary skills and knowledge to enable and assist them in performing law enforcement and supporting functions. Performance Measures FY 1998 Actual 100 Goal 4 To improve effectiveness through problem-solving techniques by applying quality assurance processes, identification of trends affecting the Department, and recommending and implementing training. Performance Measures FY 2001 Expected completing training • Percent of probationary officers whose 100 Goal 3 To improve Department efficiency through automation, technology and adequate staffing with the development of an integrated training record system accessible to all, and programs improving staff performance levels. Performance Measures Subprogram Goals and Performance Measures: u 100 training whose expectations/needs were met/exceeded Guide Seminar (DRUGS) • Percent of DRUGS citizen attendees whose expectations/needs were met • DRUGS classes for other agencies Department of Public Safety FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 8 12 10 10 100 100 100 100 NA 8 8 8 Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS PSA.4 disposition of property and evidence in the most efficient manner. PROGRAM SUMMARY Subprogram Description: CRIMINAL JUSTICE SUPPORT Criminal Justice Support Bureau Contact: Mr. James E. Timmons, Bureau Chief Phone: (602) 223-2238 A.R.S. 41-1711 to 1712, 1750 Program Mission: To provide professional and effective scientific, technical, regulatory and operational support to the Department of Public Safety, the criminal justice community, and the public. Scientific Analysis provides scientific analysis of evidence, technical crime scene assistance, secure storage of evidentiary items, training and expert testimony to all criminal justice agencies in the state. Scientific and technical services are provided in the areas of DNA, serology, toxicology, controlled substances (drugs), firearms and toolmarks, trace evidence (arson, explosives, hairs, fibers, paint, glass, etc.) latent fingerprints, questioned documents, Intoxilyzer (breath alcohol program), collision analysis and reconstruction, and photography. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,778.6 3,552.6 562.2 912.2 2,495.7 4,975.3 536.1 400.1 2,348.0 5,360.0 536.4 400.0 Program Total 7,805.6 8,407.2 8,644.4 FTE Positions 114.2 117.0 117.0 Program Description: Criminal Justice Support is comprised of five functional areas which provide the following support services: processing applications for concealed weapons permits; conducting criminal history background checks on potential handgun buyers; licensing security guards and private investigators; managing the Arizona Automated Fingerprint Identification System; maintaining Department of Public Safety citations, warrants, vehicular collision and offense reports; and operating the Central State Repository for Arizona criminal history records. Criminal Justice Support also provides expert court testimony, scientific analysis of evidence, fixed and rotary-winged aircraft support to Arizona State agencies, emergency medical evacuation services to the Arizona public, and statewide property and evidence services for law enforcement agencies. FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate FY 2001 Estimate 11,755.2 6,422.1 4,617.6 11,180.6 8,568.9 5,689.8 9,947.1 9,559.8 5,937.6 Federal Funds 1,467.4 528.4 400.0 Program Total 24,262.3 25,967.7 25,844.5 FTE Positions 272.2 292.6 292.6 Goal 1 To improve the effectiveness of the Arizona criminal justice system and to enhance public safety by continual improvement in the delivery of essential scientific and technical support services provided by the Scientific Analysis subprogram. Performance Measures • Scientific analysis requests • Percent reduction of backlog cases over 30 days old • Evidence storage cases u Performance Measures • Additional positions • Percent of obsolete equipment replaced • Percent of equipment automated 4 Aviation 4 Azafis Management u 4 Licensing 4 Criminal Information PSA.4.1 • User meetings per regional lab • Peer group meetings per science specialty SCIENTIFIC ANALYSIS Contact: Mr. James E. Timmons, Bureau Chief Phone: (602) 223-2238 A.R.S. 41-1761 et. seq. u Subprogram Mission: To assist the agency, the Arizona criminal justice community and the public in the timely investigation and adjudication of criminal cases by utilizing state-of-the-art analytic techniques, providing the most accurate scientific analyses of evidence and presenting expert court testimony, and the storage and appropriate Protection and Safety FY 1999 Actual FY 2000 Expected FY 2001 Expected 27,903 27,041 28,393 29,813 -67 -83 -98 -99 34,176 33,278 34,951 36,699 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 11 12 7 7 4 3 10 15 6 10.1 10 15 Goal 3 To enhance scientific analysis subprogram effectiveness through problem-solving techniques and improve customer contact and communication efforts.. Performance Measures SUBPROGRAM SUMMARY FY 1998 Actual Goal 2 To enhance and expand essential scientific and technical support services through new technology, automation and adequate staffing. This Program Contains the Following Subprograms: 4 Scientific Analysis ($ Thousands) Funding and FTE Amounts: FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 2 2 2 2 2 2 2 2 Goal 4 To enhance scientific analysis subprogram effectiveness through professional development of employees. Performance Measures • Scientific analysis employees receiving FY 1998 Actual 90 FY 1999 Actual 95 FY 2000 Expected FY 2001 Expected 100 100 training Department of Public Safety Page 533 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u • Rotary-wing aircraft acquired • New aircraft operational Goal 5 To increase public awareness of the integral role that scientific analysis plays in the criminal justice system. FY 1998 Actual Performance Measures • Presentations given per regional crime FY 1999 Actual 4 FY 2000 Expected 6 FY 2001 Expected 4 4 laboratory PSA.4.2 u PSA.4.3 FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 4,905.5 0.0 0.0 0.0 4,597.0 0.0 0.0 0.0 4,683.0 0.0 0.0 0.0 Program Total 4,905.5 4,597.0 4,683.0 FTE Positions 52.0 55.0 55.0 Goal 1 To enhance public safety in Arizona through enhanced air rescue operations and improved first responder emergency medical services. FY 1999 Actual FY 2000 Expected FY 2001 Expected 1,137 1,292 1,357 1,425 NA 14 5 5 NA 52 60 70 NA 25 50 25 replaced Goal 2 To improve Aviation subprogram effectiveness through replacement of obsolete equipment and acquisition and allocation of appropriate staffing resources. Performance Measures • Fiscal planning issues for replacement rotary-wing aircraft Page 534 FY 1998 Actual 0 50 SUBPROGRAM SUMMARY ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: u 50 AZAFIS leadership provides ongoing management of the Arizona Automated Fingerprint Identification System to ensure system service remains available to all authorized sites throughout the state, and monitors compliance by AZAFIS sites with state and federal laws and system policies and procedures. AZAFIS processes arrest fingerprint records received from all Arizona agencies in order to establish and maintain the Arizona central fingerprint repository. AZAFIS staff provide training and certification of AZAFIS workstation operators and assist the AZAFIS Advisory Board by developing planning strategies for the most effective growth of the system. Additional responsibilities include the processing of criminal history background checks of applicants for authorized private and governmental entities. ($ Thousands) FY 2000 Estimate • Percent of critical rescue equipment NA FY 2001 Expected Subprogram Description: FY 1999 Actual responses • Percent increase of EMS responses from previous year • Percent of total missions fulfilled NA FY 2000 Expected To effectively manage daily Arizona Automated Fingerprint Identification System (AZAFIS) operations and continuously improve the system in support of the automated fingerprint identification needs of Arizona and other criminal justice agencies and to aid in the protection of at-risk citizens by collecting and analyzing criminal history background information which is used to determine the suitibility of applicants, as authorized by state and federal laws. Aviation provides an immediate 24-hour statewide response capability for critical occurrences and emergency situations, including first responder emergency medical services, technical rescue operations, medical and disaster evacuation, search operations for overdue, lost or injured parties, and aerial and logistical support for emergency law enforcement activities. Air support and transport services are utilized in support of governmental operations and critical administrative functions. • Emergency medical service (EMS) FY 1999 Actual Subprogram Mission: Subprogram Description: FY 1998 Actual 0 AZAFIS MANAGEMENT Contact: Mr. James E. Timmons, Bureau Chief Phone: (602) 223-2238 A.R.S. 41-2401 et. seq. To provide fixed and/or rotary-winged aircraft support to Arizona state agencies in administering official responsibilities, to law enforcement and public safety entities during police or emergency action, and to render emergency medical relief to the Arizona public. Performance Measures 0 2 replaced Subprogram Mission: u 1 0 FY 1998 Actual • Percent of data processing equipment AVIATION Contact: Mr. James E. Timmons, Bureau Chief Phone: (602) 223-2238 A.R.S. 28-240, 41-1834 Funding and FTE Amounts: 1 0 Goal 3 To improve Aviation subprogram administrative effectiveness through automation. Performance Measures SUBPROGRAM SUMMARY 0 FY 1999 Actual FY 2000 Expected 2 0 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,420.7 1,911.1 3,884.5 0.0 1,952.2 2,517.1 4,862.7 0.0 713.9 3,113.0 5,171.2 0.0 Program Total 7,216.3 9,332.0 8,998.1 FTE Positions 23.0 48.6 48.6 Subprogram Goals and Performance Measures: u Goal 1 To efficiently operate the Arizona Central Fingerprint Repository and maintain established reliability and response time performance standards. Performance Measures FY 2001 Expected 2 • Percent of system reliability • Tenprint to tenprint search time (minutes) • Tenprint to latent search time (minutes) • Latent to tenprint search time (minutes) Department of Public Safety FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 98 98 NA 2 4 98 4 NA 4 4 4 NA 6 6 6 Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Print to latent print search time (hours) • Average days for arrest fingerprint record NA 4 4 4 NA 4 4 4 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 523.2 958.4 0.0 0.0 398.5 1,076.5 0.0 0.0 418.6 1,086.8 0.0 0.0 Program Total 1,481.6 1,475.0 1,505.4 FTE Positions 34.0 33.0 33.0 processing u Goal 2 To further develop job-related knowledge and skills of AZAFIS personnel. FY 1998 Actual Performance Measures • Professional development/technical FY 1999 Actual NA FY 2000 Expected 1 FY 2001 Expected 1 1 training opportunities provided for each AZAFIS employee u Performance Measures • Applicant process turnaround (days) • Applicant Team criminal history check with applicable disposition information (days) • Applicant Team criminal history check without applicable disposition information (days) • Applicant Clearance Card Team criminal history check with applicable offense and disposition information (days) • Applicant Clearance Card Team criminal history check without pertinent disposition information (days) • Average for days for non-criminal Statelevel records checks • Average days for non-criminal FBI-level records checks PSA.4.4 FY 1999 Actual FY 2000 Expected General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: Goal 3 To ensure average turnaround times for all applicant processes are maintained within prescribed levels. FY 1998 Actual u FY 2001 Expected NA 7 7 7 NA 8 8 8 Goal 1 To improve services directly related to law enforcement and public safety through compliance reviews, improved research lapse rates, and decreased complaint investigation processing time. Performance Measures NA 128 128 128 NA 8 8 8 NA 23 23 23 2 3 3 3 40 40 40 40 To provide criminal history background checks on potential firearms purchasers as required by federal and state law, process applications and issue permits to qualified applicants for the authorized possession of concealed weapons and issue licenses required by law for security guard and private investigation employees and agencies. Subprogram Description: Licensing provides for an instant state and national-level background check system used by federally licensed firearms dealers to approve or deny the sale of firearms to consumers. The division issues carry concealed weapon (CCW) permits to qualified applicants, approves CCW reciprocal agreements with other substantially-similar states, and approves Arizona instructors and training course outlines for the required firearms safety training course. Services relating to the screening, licensure and investigation of employees and agencies engaged in the private investigation and security guard industries in Arizona are also provided. FY 2000 Expected FY 2001 Expected 17 21 25 25 NA 10 10 NA NA 60 50 66 75 75 75 • Completion of licensing complaint investigations time (months) NA 7 5 4 background check • Licensing investigations u Goal 2 To improve the support to the Department and to other criminal justice agencies. time (days) • Security guard/private investigator employee licenses processing time (minutes) • Security guard/private investigator agency licenses processing time (months) • Firearms clearance checks Subprogram Mission: FY 1999 Actual NA • New/renewal CCW permits processing LICENSING Contact: Mr. James E. Timmons, Bureau Chief Phone: (602) 223-2238 A.R.S. Titles 24, 26, 32, 41 FY 1998 Actual • Percent of CCW training sites monitored • Percent of CCW training sites surveyed • Percent lapse rate for delayed firearms Performance Measures SUBPROGRAM SUMMARY ($ Thousands) Funding and FTE Amounts: • Weapon transfers denied u • Percent of CCW permits with photographs • FPI, space & staff assessments FY 2000 Expected FY 2001 Expected 6 6 10 10 15 15 15 15 NA 4 4 4 61,074 105,923 124,620 124,620 1,400 2,945 4,800 4,800 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 100 100 NA 3 3 3 Goal 4 To improve section effectiveness through problemsolving techniques. Performance Measures • Quarterly staff meetings • Unit procedural reviews u FY 1999 Actual Goal 3 To improve section efficiency through automation, technology, and adequate staffing. Performance Measures u FY 1998 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 4 4 4 2 3 3 3 Goal 5 To enhance section effectiveness through increased participation in DPS-sponsored training and professional development opportunities by all employees. Performance Measures • Percent of supervisor and/or sworn FY 1998 Actual 100 FY 1999 Actual 100 FY 2000 Expected FY 2001 Expected 100 100 personnel receiving training Protection and Safety Department of Public Safety Page 535 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Percent of personnel participating in NA 77 75 100 training u Goal 6 To foster positive exposure of section programs through increased public interaction and communication. FY 1998 Actual Performance Measures • Unit newsletter issues • Percent of firearms safety training organizations surveyed • Private investigator/security guard agency site visits • Percent of Arizona federal firearms licensed-dealers surveyed • Federal firearms licensed-dealer site visits • Percent of firearms safety training organizations surveyed • Percent of permit holders surveyed PSA.4.5 FY 1999 Actual FY 2000 Expected FY 2001 Expected 4 4 6 6 NA 10 10 10 20 20 • Percent of sex offender records verified NA 10 10 10 u NA NA 0 20 NA 10 10 10 NA 10 10 10 1 FY 1999 Actual NA FY 2000 Expected FY 2001 Expected 100 100 NA FY 1998 Actual Performance Measures • Sex offender management training FY 1999 Actual NA FY 2000 Expected NA FY 2001 Expected 3 3 Contact: Lt. Colonel Robert Aguilera, Deputy Director Phone: (602) 223-2465 A.R.S. 41-1711 Program Mission: To foster excellence in the Department of Public Safety by providing daily administrative and strategic direction to the overall department and cross-program services to the public and departmental units. Program Description: FY 2001 Estimate 2,127.2 1,737.2 1,783.6 0.0 170.9 555.2 0.0 291.0 128.3 0.0 230.0 0.0 Program Total 2,853.3 2,156.5 2,013.6 FTE Positions 49.0 39.0 39.0 The Directors Office is comprised of four entities which provide staff to the director and operate cross-program services such as communication with the media and other government agencies, promotion of public safety through community education, budget development and monitoring, administration of federal and state grant programs, administration of DPS asset forfeitures, research analysis, futures planning, policy development, and graphic art, conducting inspections and investigations to maintain professional standards, investigating Department critical incidents and, upon request, investigating critical incidents for other agencies, legal assistance to DPS and other law enforcement agencies, serving as government liaison, and providing security for the Senate, House of Representatives and the Governor. The Director's Office also provides the Drug Abuse Resistance Education (D.A.R.E.) training to other agencies, and provides resources to the Law Enforcement Merit System Council (LEMSC) and the Peace Officer Standards and Training (POST) Board. Subprogram Goals and Performance Measures: Goal 1 To provide professional development for employees within the Criminal Information Services Section. FY 1998 Actual FY 1999 Actual NA FY 2000 Expected 1 1 FY 2001 Expected NA FY 1999 Actual FY 2000 Expected 1 1 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 1 Goal 2 To expand imaging system operations. FY 1998 Actual PROGRAM SUMMARY Office of the Director FY 2000 Estimate Page 536 1 DIRECTOR'S OFFICE FY 1999 Actual • Document types added to imaging system 1 FY 2001 Expected Goal 5 To provide sex offender management training to Arizona criminal justice agencies. PSA.5 ($ Thousands) Funding and FTE Amounts: Performance Measures FY 2000 Expected sessions given Criminal Information responsibilities include receiving and providing copies of Department reports relating to offenses, incidents, and motor vehicle collisions; operation of the Arizona central repository of criminal records; and managing the Sex Offender Community Notification Program in Arizona. The services are provided to the criminal justice community, noncriminal justice agencies and companies or individuals authorized to receive the information. u NA FY 1998 Actual 14 Subprogram Description: • Training opportunities per employee FY 1999 Actual Goal 4 To provide citizens of Arizona with access to sex offender information. NA To provide criminal information in support of the fight against crime. Performance Measures u Performance Measures Subprogram Mission: u FY 1998 Actual • Improvement summary reports completed SUBPROGRAM SUMMARY General Funds Goal 3 To improve effectiveness through problem-solving techniques. Performance Measures CRIMINAL INFORMATION Contact: Mr. James E. Timmons, Bureau Chief Phone: (602) 223-2238 A.R.S. 41-1750 Other Appropriated Funds Other Non Appropriated Funds Federal Funds u FY 2001 Expected 1 General Funds Other Appropriated Funds Other Non Appropriated Funds 5,735.3 87.2 1,195.0 5,560.4 93.6 1,309.8 5,690.6 95.5 1,835.3 Federal Funds 3,653.6 4,698.8 4,338.0 Program Total 10,671.1 11,662.6 11,959.4 FTE Positions 99.0 99.0 99.0 Department of Public Safety Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Early liability identification program This Program Contains the Following Subprograms: reports • Legal training sessions 4 Management Services • Percent of pursuit reports entered within 4 Financial Services time limits • Percent of pursuit analyses within time limits • Response time to written public records requests (days) 4 Crime Victim Services 4 Drug Abuse Resistance Education (dare) u PSA.5.1 SUBPROGRAM SUMMARY MANAGEMENT SERVICES Contact: Lt. Colonel Robert Aguilera, Deputy Director Phone: (602) 223-2465 A.R.S. 41-1711 To foster excellence in the Department of Public Safety (DPS) by providing daily administrative and strategic direction to the overall Departrment, and provide cross-program services to the public and the Department. produced • Feature articles on WWW FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 4,366.9 0.0 2.9 2.1 4,350.1 0.0 1.9 0.4 4,443.0 0.0 0.0 0.0 Program Total 4,371.9 4,352.4 4,443.0 FTE Positions 63.0 62.0 62.0 u u Performance Measures • Public safety releases • Law bulletins published • Crime trend reports published • Video public service announcement FY 1998 Actual training • Officers attending advanced protection training • Legislative security specialty training per officer (hours) PSA.5.2 FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 12 12 12 5 5 7 8 1 1 1 1 4 7 4 4 productions u Goal 2 To reduce Department liability. Performance Measures • Video training segments • Digest training articles • Pursuit summary analysis reports • Percent of Management Services FY 1998 Actual 98 100 100 90 100 100 100 NA 33 30 27 FY 1999 Actual FY 2000 Expected 6 FY 2001 Expected 6 6 FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 100 100 1 1 1 1 1 1 1 1 FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 1 1 1 12 12 12 12 2 2 2 2 4 6 6 6 FY 1998 Actual • Percent of security programs reviewed • Officers attending basic protection Goal 1 To enhance public safety in Arizona. 85 Goal 6 To provide for the security of the governor and the Arizona legislature. Performance Measures Subprogram Goals and Performance Measures: 21 FY 1998 Actual • Citizen surveys administered • Citizen academies held • Community informational videos FY 1999 Actual 20 Goal 5 To improve community awareness of DPS. Performance Measures ($ Thousands) Funding and FTE Amounts: 19 FY 1998 Actual training • Professional development training opportunities per employee • Skills training opportunities per employee u 14 Goal 4 To develop employees professionally through adequate resources. • Percent of employees attending required Management Services serves as the director's staff and provides such cross-program services as media and other government agency communications, community education for the promotion of public safety, research and analysis, futures planning, policy development, and graphic arts, conducting inspections and investigations to maintain professional standards, investigating Department critical incidents and, upon request, investigating critical incidents for other agencies, providing legal assistance to DPS and other law enforcement agencies, serving as government liaison, and providing security for the Senate, House of Representatives and the Governor. 4 12 Performance Measures Subprogram Description: 4 FY 1998 Actual • Benchmark projects u NA Goal 3 To benchmark best practices to improve department effectiveness. Performance Measures Subprogram Mission: NA FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 100 100 1 2 1 2 0 2 as required 2 8 8 8 8 SUBPROGRAM SUMMARY FINANCIAL SERVICES Contact: Lt. Colonel Robert Aguilera, Deputy Director Phone: (602) 223-2465 A.R.S. 41-1711 Subprogram Mission: To continuously develop and perfect budget, fiscal and alternative funding services in support of the agency mission. Subprogram Description: FY 1999 Actual FY 2000 Expected FY 2001 Expected 8 9 10 12 6 8 10 12 4 4 4 4 NA 100 100 100 Financial Services prepares the agency's annual budget request, supports the agency with accounting systems, financial management, and procurement services, and identifies, administers, and monitors alternative fund sources. personnel attending required training Protection and Safety Department of Public Safety Page 537 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,304.4 26.9 990.6 0.0 1,146.2 29.6 1,107.1 0.0 1,182.1 30.0 1,649.6 0.0 Crime Victim Services administers the Victims of Crime Act (VOCA) victim assistance grant program for the State of Arizona. The principle purpose of the program is to assure quality crime victim services to those who have suffered physical, sexual, financial, or emotional harm as a result of the commission of a crime. The program is responsible for supporting, assisting, training and monitoring crime victim service providers throughout Arizona. Program Total 2,321.9 2,282.9 2,861.7 Funding and FTE Amounts: FTE Positions 27.0 27.5 FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 64.0 0.0 0.0 3,378.1 64.1 0.0 0.0 4,486.7 65.5 0.0 0.0 4,118.8 FY 2001 Expected Program Total 3,442.1 4,550.8 4,184.3 FTE Positions 3.0 3.5 3.5 27.5 Subprogram Goals and Performance Measures: u Goal 1 To ensure the Department has adequate resources to accomplish it's mission. FY 1998 Actual Performance Measures • Percent difference of average DPS salary relative to the "market" • Percent of vehicles over 100,000 miles u Asset Forfeiture services • Percent of customer satisfaction with Finance services • Percent of customer satisfaction with Grants Administration services -6.2 -7.7 -9.2 28 30 30 30 FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 83 80 80 NA 94 80 80 NA 85 80 80 reviewed • Percent completion of procurement reference guide FY 1999 Actual FY 2000 Expected FY 2001 Expected 80 90 95 100 80 90 95 100 FY 1999 Actual 1 FY 2000 Expected 3 FY 2001 Expected 0 0 FY 1998 Actual • Random desk audits conducted • Audited programs in compliance PSA.5.3 FY 1999 Actual u FY 2001 Expected 9 5 6 9 8 5 5 8 SUBPROGRAM SUMMARY CRIME VICTIM SERVICES Contact: Lt. Colonel Robert Aguilera, Deputy Director Phone: (602) 223-2465 A.R.S. 13-4401 et. seq. FY 2000 Expected FY 2001 Expected NA 22 40 40 100 100 100 100 NA 100 95 95 NA 100 85 90 Performance Measures • Training events u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 90 92 95 NA 100 90 95 NA 1 2 2 Goal 3 To develop and expand unit capabilities through crime victim-related training and professional development. FY 1998 Actual NA FY 1999 Actual 12 FY 2000 Expected FY 2001 Expected 9 9 Goal 4 To increase community awareness of crime victim issues. Performance Measures • New programs • Introductory support visits • Web site updates • Web site inquiries Subprogram Mission: FY 1999 Actual Goal 2 To increase public confidence in the criminal justice system by ensuring that crime victims are aware of the full range of services at their disposal, and by demonstrating state agency coordination. clients of their rights under Victims' Rights policy • Percent of service providers collaborating with criminal justice agencies • New initiatives for streamlined services u FY 2000 Expected FY 1998 Actual conducted • Percent of service providers informing Goal 5 To effectively and efficiently administer police support programs through public safety grant strategies. Performance Measures • Percent of respondents to annual survey • Percent of site visits or desk audits Performance Measures FY 1998 Actual • Audit findings Performance Measures in compliance • Percent of positive follow-up evaluations Goal 4 To comply with all state and federal financial rules and regulations. Performance Measures Goal 1 To assure comprehensive and quality services are available and accessible statewide to victims of violent crime. • Percent of crime victim service providers FY 1998 Actual • Percent of total procurement forms Subprogram Goals and Performance Measures: u Goal 3 To improve the efficiency of the Department's financial management and procurement services. Performance Measures u NA FY 1998 Actual • Percent of customer satisfaction with u FY 2000 Expected Goal 2 To provide a high level of customer service. Performance Measures u FY 1999 Actual ($ Thousands) FY 1999 Actual FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA 6 6 NA 6 6 3 3 NA 4 12 12 NA 7,579 8,000 9,000 To support the provision of a full range of direct services to victims of violent crime in Arizona. Subprogram Description: Page 538 Department of Public Safety Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS PSA.6 SUBPROGRAM SUMMARY PSA.5.4 DRUG ABUSE RESISTANCE EDUCATION (DARE) Contact: Lt. Colonel Robert Aguilera, Deputy Director Phone: (602) 223-2465 A.R.S. 41-1711 GOVERNORS OFFICE OF HIGHWAY SAFETY Governor's Office of Highway Safety Contact: Mr. Alberto C. Gutier, Director Phone: (602) 255-3216 A.R.S. 28-611 Subprogram Mission: To provide Drug Abuse Resistance Education (D.A.R.E.) training to law enforcement officers and to conduct site visits within the Southwest region to ensure D.A.R.E. Is being replicated according to national policy. Program Mission: To provide a focal point for community highway safety programs in Arizona by administering and providing guidelines for the development, promotion, and coordination of the Governor's Office of Highway Safety. Subprogram Description: D.A.R.E is a prevention curriculum designed by educators and taught by uniformed officers in the elementary, junior and senior high school classrooms, with an additional component taught to parents. The program is designed to provide the knowledge, attitudes, and skills necessary to resist the pressures to become involved in drugs and violence. The Southwest Regional Training Center (SWRTC) is one of five regional training centers operating in the United States. The SWRTC is responsible for providing training and monitoring D.A.R.E. training conducted in the Southwest. Program Description: The Governor's Office of Highway Safety (GOHS) is the focal point for highway safety issues in Arizona. GOHS provides leadership by developing, promoting and coordinating programs, influencing public and private policy, and increasing public awareness of highway safety. GOHS develops, promotes and implements effective education, engineering and enforcement programs toward ending preventable crashes and reducing economic costs associated with vehicle use and highway travel. Through the GOHS Director, a channel of communication and understanding is developed between the Governor's Office, the legislature, state agencies, county, municipal, private sector, and state and national activist groups concerning all aspects of the statewide safety program. One of the emphasis of the highway safety funding process is to provide "seed" money to develop effective programs which can become operational within three years. Once established, state and local jurisdictions have responsibility for program permanency. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 60.3 201.5 273.4 0.0 64.0 200.8 211.7 0.0 65.5 185.7 219.2 Program Total 535.2 476.5 470.4 FTE Positions 6.0 6.0 6.0 FY 1999 Actual Goal 1 To provide D.A.R.E. certification training to law enforcement officers enabling them to teach the elementary, junior high, senior high and parent training components. Performance Measures • Seminars conducted • Percent of officers certified • Percent of evaluations indicating training FY 1998 Actual FY 1999 Actual ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: u PROGRAM SUMMARY FY 2000 Expected General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2001 Expected 9 12 10 9 98 98 95 95 95 95 95 95 FY 2000 Estimate 0.0 213.0 8.4 FY 2001 Estimate 0.0 220.0 50.0 0.0 225.0 0.0 Federal Funds 2,562.3 2,800.0 2,857.3 Program Total 2,783.7 3,070.0 3,082.3 FTE Positions 9.0 9.0 9.0 Program Goals and Performance Measures: satisfaction u u Goal 2 To monitor D.A.R.E. trainings conducted within the Southwest Region. Performance Measures • Site visits conducted • Percent of trainer error-free reports • Percent of training centers receiving site visits FY 1998 Actual 18 100 70 FY 1999 Actual 12 100 70 FY 2000 Expected 15 100 70 FY 2001 Expected 16 100 80 Goal 1 To reduce vehicular traffic crashes, deaths, injuries and property damage in Arizona. Performance Measures •Crashes •Mileage death rate •Persons killed •Persons injured u Goal 2 •Placement/contracts for enforcement Department of Public Safety FY 1999 Actual FY 2000 Expected FY 2001 Expected 112,959 114,174 115,000 115,000 2.4 2.1 2.2 2.2 995 949 940 940 71,805 68,297 71,800 71,800 To focus on alcohol, drug and underage drinking and driving intervention efforts by enforcing laws and developing comprehensive public information and education programs. Performance Measures Protection and Safety FY 1998 Actual FY 1998 Actual 15 FY 1999 Actual 15 FY 2000 Expected 15 FY 2001 Expected 15 Page 539 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS vehicles •Placement/contracts for alcohol-detection 77 18 16 •Officers trained in standardized field sobriety/horizontal gaze nystagmus/drug recognition expert techniques 350 400 devices Agencies participating in DUI task forces • u Goal 3 •Agencies participating in public information & education/enforcement projects •Public information & education campaigns developed each calendar quarter •Enforcement/training/public information & education events •Agencies receiving training & grants Goal 4 80 certification and decertification of law enforcement officers; and the development of standards for correctional officers. 18 20 Funding and FTE Amounts: 400 400 80 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 27 30 40 50 4 4 4 4 18 20 20 20 12 13 15 15 To integrate traffic safety with overall law enforcement by focusing on speeding, aggressive driving, occupant protection and the effect of traffic enforcement on crime. Performance Measures •Placement/contracts for speed detection devices •Placement/contracts for speed/aggressive driver vehicles •Aggressive driver interdiction programs established •Agencies receiving training •Percent decrease in speed-related crashes PSA.7 FY 1998 Actual FY 1999 Actual FY 2001 Expected 154 200 200 200 10 12 12 12 4 4 4 4 30 33 35 40 -2 -2 -2 -2 Arizona Peace Officer Standards and Training Board Contact: Mr. Rodney D. Covey, Executive Director Phone: (602) 223-2514 A.R.S. 41-1822 et. seq. 0.0 0.0 5,694.4 0.0 0.0 5,730.0 975.6 434.4 0.0 6,193.5 6,128.8 5,730.0 FTE Positions 23.0 23.0 23.0 Program Goals and Performance Measures: u Goal 1 To develop, implement and update standards for the selection, retention and training of peace officers and corrections officers. FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected •Percent of curricula review completed •Percent of model lesson plans developed 33 40 25 25 28 65 100 25 25 25 25 25 •Percent of academies utilizing over 50 % of model lesson plans •Percent of academies using standardized competency examinations •Percent increase in field training officer (FTO) satisfaction with academy •Percent increase in agency satisfaction with practicum-based academy graduates 100 100 100 100 NA NA 100 100 NA NA Baseline 10 NA NA Baseline 20 for distribution •Percent of administrative rules reviewed u Goal 2 To promote and uniformly enforce compliance with the standards prescribed for peace officers and corrections officers. Performance Measures •Certified peace officers •Corrections officers •New hire minimum qualification compliance audits conducted •Days required to conduct new hire audits •Mandated in-service training compliance FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 12,403 12,875 13,300 13,809 6,000 7,000 8,000 9,000 1,321 1,539 1,800 2,000 31 20 30 30 896 1,090 1,050 1,060 14 14 14 13 4 4 4 4 76 75 75 75 audits conducted Program Mission: To enhance the law enforcement and corrections profession abilities to provide quality service to the public through implementing and enforcing prerequisite standards for the selection and retention of officers; prescribing essential training requirements and curriculum; promoting advanced training and professional development; providing policy direction and facilitating organizational development; maximizing the utilization of the Police Officers' Training Fund; and fostering a spirit of professional and community cooperation. •Percent of agencies in non-compliance •Academy audits completed •Days to complete decertification investigations u Goal 3 To recommend curricula and promote advanced law enforcement courses in universities and colleges in conjunction with their governing bodies. Performance Measures •Administration of Justice programs giving Program Description: The Peace Officer Standards and Training Board is composed of thirteen members appointed by the Governor. The program provides the following: funding for basic training academies; reimbursement for materials and supplies; continuing training for law enforcement officers (i.e. sponsorship, financial support and actual delivery); development of standards for law enforcement officers (i.e. physical, educational and proficiency skills); Page 540 0.0 0.0 5,217.9 FY 2001 Estimate Federal Funds PROGRAM SUMMARY PEACE OFFICER STANDARDS AND TRAINING FY 2000 Estimate Program Total Performance Measures FY 2000 Expected ($ Thousands) FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds To increase seat belt and child restraint use by conducting combined public awareness, training and enforcement campaigns. Performance Measures u 80 credit for POST training •AZ POST courses qualifying for college credit •College courses qualifying for POST mandated training credit •Community colleges providing an academic equivalency program Department of Public Safety FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 11 11 12 12 7 7 10 12 355 674 700 725 0 0 3 3 Protection and Safety 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 4 To maximize the funds available for peace officer training by utilizing available training facilities already in existence, minimizing operational costs, and augmenting funds by seeking grants. FY 1998 Actual Performance Measures •Inter-governmental agreements and partnerships •Revenues received from public sources (thousands) u Goal 5 FY 1999 Actual FY 2000 Expected FY 2001 Expected 24 24 29 30 752.4 976.0 900.0 124.0 To enhance the professional development of peace officers through continuous improvement of basic and in-service training, and to provide for a comprehensive system for agency attainment of POST-mandated training. FY 1998 Actual Performance Measures •Peace officers requiring basic training •Satellite telecourse productions presented •Attendees for distance learning programs •Interactive classroom programs conducted •Train-the-trainer programs provided to agencies •Percent increase in agency satisfaction with consolidated academy graduates Percent of in-service programs achieving • an overall evaluation of 8.0 or better •Percent of agency heads giving AZ POST an overall evaluation of 7.0 or greater •Percent increase in consolidated academy time involving training scenarios, practicums and simulations •Students attending POST-provided calendar or agency-requested training qualifying for mandated training credit •Percent completion of high-risk, high liability topic review •Percent completion of review for train-thetrainer, specialty, and regional training programs u Protection and Safety u u FY 1999 Actual FY 2001 Expected 1,159 908 1,281 1,320 10 7 7 8 4,533 5,048 5,146 5,411 0 1 1 1 4 0 2 4 NA Baseline 10 NA u FY 2000 Expected 85 85 90 90 90 90 90 90 13 15 10 10 715 1,186 700 758 71 75 100 100 66 75 100 100 u u Department of Public Safety Page 541 Natural Resources 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY SUMMARY GAME AND FISH DEPARTMENT GFA Duane Shroufe, Director Contact: Steve Ferrell, Deputy Director (602) 789-3276 The Department operates pursuant to A.R.S. Title 17 and A.R. S. Title 5. The laws relating to wildlife and watercraft operations are administered by the Arizona Game and Fish Department (AGFD) under the control of the Game and Fish Commission. The Department is responsible for managing Arizona's wildlife populations. The Department is involved in trying to ensure the diversity of wildlife that resides in Arizona is maintained. We have been working to reintroduce once extirpated species - the blackfooted ferret, the California condor and the Mexican gray wolf. Efforts at restoring threatened and endangered species has enabled a few species such as the peregrine falcon to be delisted (removed from the Federal Endangered Species List). The Department is also involved in helping to protect wildlife resources. We accomplish part of this through efforts to educate off-highway vehicle operators about safe and responsible use of these vehicles. The Department also is responsible for enforcing safe boating laws and registering watercraft. ($ Thousands) Agency Summary: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 67 FY 1998 •Percent of public rating game management efforts as good or excellent •Percent of anglers rating their experience as a 9 (scale 1 to 10, 10 = best) •New projects or partnerships developed to enhance wildlifeoriented recreation FY 1999 3,375.4 Agency Total 47,895.5 53,498.8 54,027.6 ($ Thousands) Funding and FTE Summary: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 0.0 0.0 18,384.6 11,320.9 14,437.4 19,686.6 12,388.7 17,867.5 19,941.1 12,612.0 18,099.1 44,142.9 49,942.8 50,652.2 Capital Funds 3,752.6 3,556.0 3,375.4 Agency Total 47,895.5 53,498.8 54,027.6 FTE Positions 600.0 600.0 600.0 Agency Goals and Key Performance Measures: 68 FY 2000 FY 2001 NA 19 20 20 NA 52 52 52 Goal 3 To protect wildlife resources and public safety by enforcing and regulating the operation of watercraft and off-highway vehicles (OHV). Key Performance Measures FY 1998 •Percent of public rating OHV management efforts as good or excellent •Percent of public satisfied with compliance of watercraft statutes, rules, and orders •Number of off-highway vehicle training events offered GFA.1 FY 1999 FY 2000 FY 2001 NA 37 50 50 NA NA 75 80 NA 11 15 20 PROGRAM SUMMARY Wildlife Management 3,556.0 68 80 4,337.0 3,752.6 10 77 4,306.6 Capital Funds 4 70 2,476.4 1,368.6 FY 2001 67 WILDLIFE MANAGEMENT 1,362.6 Natural Resources 65 44,946.6 1,240.4 Operating Funds Subtotal NA Baseline 44,273.6 Ø ADMINISTRATION FY 2000 Goal 2 To provide recreational and other benefits derived from Arizona's diversity of wildlife. Key Performance Measures u FY 1999 40,426.1 MANAGEMENT General Funds FY 1998 •Number of cultural diversity u To conserve, enhance, and restore Arizona's diverse wildlife resources and habitats through aggressive protection and management programs, and to provide wildlife resources and safe watercraft and off-highway vehicle recreation for the enjoyment, appreciation, and use by present and future generations. Agency Description: Other Appropriated Funds Other Non Appropriated Funds Federal Funds Key Performance Measures seminars/events held per year •Percent of public rating the Department as good or excellent Agency Mission: Ø WILDLIFE MANAGEMENT Ø OFF-HIGHWAY VEHICLE/WATERCRAFT Goal 1 To manage wildlife resources within biological constraints and in consideration of the sociological and economic desires of the public. Contact: Steve Ferrell, Deputy Director Phone: (602) 789-3276 A.R.S. Title 17 Program Mission: To provide fish and wildlife benefits and compatible public uses through diverse and cooperative wildlife management, while avoiding adverse impacts to habitat. To protect wildlife populations, habitats, and public safety, and to increase public awareness and understanding of wildlife resources and the Department. Program Description: The Wildlife Management Program establishes policies and projects for the management, preservation and reasonable consumptive and non-consumptive use of wildlife. It also establishes rules for hunting, fishing and trapping, and prescribes the methods which may be used in taking wildlife. This program is responsible for enforcing laws for the protection of wildlife and wildlife resources, resolving access issues for wildlife oriented recreation and resource protection, and disseminating information relating to wildlife and activities of the Department. Game and Fish Department Page 543 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Percent of public rating game ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate u General Funds Other Appropriated Funds Other Non Appropriated Funds 0.0 15,941.9 10,913.9 0.0 16,580.6 11,718.8 0.0 16,860.8 11,928.8 Federal Funds 13,570.3 15,974.2 16,157.0 Program Total 40,426.1 44,273.6 44,946.6 FTE Positions 535.5 543.5 543.5 • Number of permit tags available vs. the number of individuals interested • Hunter's mean rating hunting experience on a scale of 0 - 10 (10 = excellent) 4 Non-game and Endangered Wildlife 4 Sportfish Management Subprogram Description: Arizona is host to many species of wildlife. Those mammals and birds which are actively hunted are considered game animals. Hunting is a management tool for the Department and recreation past-time for those who participate. Management of game includes inventory of game populations and regulation of harvest to provide sustained recreational opportunities. Management also includes assessing habitat conditions, evaluating formerly occupied habitat for potential re-introduction of species, enforcing regulations and providing input on land management actions that potentially impact game habitats. FY 2001 Expected .30 .35 8 8.5 NA Baseline NA 7.43 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 8,800.5 1,871.5 5,948.6 0.0 9,149.0 2,076.3 6,255.9 0.0 9,318.0 2,148.6 6,460.6 Program Total 16,620.6 17,481.2 17,927.2 FTE Positions 235.0 238.0 238.0 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 0.0 794.6 0.0 939.1 0.0 929.6 6,643.0 2,656.2 7,082.2 2,750.7 7,151.0 2,933.3 Program Total 10,093.8 10,772.0 11,013.9 FTE Positions 105.5 106.5 106.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u Goal 1 To maintain and restore the natural diversity of Arizona's non-game and endangered wildlife. Performance Measures Subprogram Goals and Performance Measures: • Number of species removed from Federally Threatened or Endangered status) • Percent of customers rating nongame management as good or excellent Goal 1 To maintain the natural diversity of game populations in Arizona . FY 1998 Actual FY 1999 Actual FY 2000 Expected ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: Page 544 FY 2000 Expected Most of the wildlife species in Arizona are nongame. Nongame wildlife includes: all reptiles, amphibians, mollusks and crustaceans, some of which can be legally harvested. Additionally, nongame includes those fish, birds and mammals which cannot be legally harvested. Management of nongame includes inventory of nongame populations, recovery efforts to restore populations of extirpated species, and coordination of efforts to develop endangered species recovery plans. Nongame management also includes assessing habitat conditions, enforcing regulations to conserve populations, distributing information about nongame and endangered wildlife species, and providing input on land management actions that potentially impact wildlife habitats. To manage game-wildlife populations and their habitats to maintain the natural diversity of Arizona, and to provide gamewildlife-oriented recreation opportunities for present and future generations. management as good or excellent. • Number of game population translocations per year FY 1999 Actual Subprogram Description: Subprogram Mission: • Percent of public rating habitat FY 1998 Actual To enhance nongame and endangered wildlife and fish (nongame wildlife) populations and their habitats to restore the natural diversity of Arizona, to increase public awareness of nongame wildlife, and provide nongame wildlife and fish-oriented recreation opportunities for present and future generations. SUBPROGRAM SUMMARY Performance Measures 75 Subprogram Mission: GAME MANAGEMENT Contact: Steve Ferrell, Deputy Director Phone: (602) 789-3276 A.R.S. Title 17 u 72 SUBPROGRAM SUMMARY GFA.1.2 NON-GAME AND ENDANGERED WILDLIFE Contact: Steve Ferrell, Deputy Director Phone: (602) 789-3276 A.R.S. Title 17 4 Game Management General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 69 Goal 2 To provide recreational opportunities. Performance Measures This Program Contains the Following Subprograms: GFA.1.1 65 management efforts as good or excellent FY 2001 Estimate FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 0 2 1 1 60 61 67 69 FY 2001 Expected 67 70 77 80 5 2 7 5 Game and Fish Department Natural Resources 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u • Catch per unit effort angling (number of Goal 2 To increase the public's awareness of Arizona's nongame and endangered fish and wildlife. FY 1998 Actual Performance Measures • Subscribers to Arizona non-game and FY 1999 Actual 4,011 FY 2000 Expected FY 2001 Expected 4,100 4,200 4,052 endangered fish and wildlife newsletters GFA.1.3 GFA.2 .55 .60 OFF-HIGHWAY VEHICLE/WATERCRAFT MANAGEMENT Field Operations Contact: Steve Ferrell, Deputy Director Phone: (602) 789-3276 A.R.S. Title 17, 28, and 5 SPORTFISH MANAGEMENT Contact: Steve Ferrell, Deputy Director Phone: (602) 789-3276 A.R.S. Title 17 Program Mission: Subprogram Mission: To protect wildlife resources and public safety by promoting responsible use of watercraft and recreational vehicles, through information, education, regulation, and enforcement. To protect, maintain or enhance the distribution, abundance, availability and diversity of cold and warm water sportfishes and their habitats; and to disseminate information about Arizona's sportfish and recreational opportunities for present and future generations. Program Description: The Off-Highway segment of this program is responsible for developing an informational and educational program on OffHighway vehicle recreation and administering law enforcement activities relating to Title 28, Chapter 23 and for off-road vehicle law enforcement pursuant to Title, 17, Chapter 4, Article 3. Subprogram Description: Arizona has many species of fish. Most fish pursued by anglers are not native to Arizona. These fish were and still are imported from other places to meet Arizona's angling demands. Management of sportfish is accomplished through population inventories, regulation of harvest, propagation and distribution to maintain diversity and enhance angling opportunities. Additionally, the Department enforces fishing regulations and enhances fish habitat through the placement of artificial structures. FY 2000 Estimate FY 2001 Estimate 0.0 6,346.8 2,399.4 4,965.5 0.0 6,492.5 2,560.3 6,967.6 0.0 6,613.2 2,629.2 6,763.1 Program Total 13,711.7 16,020.4 16,005.5 FTE Positions 195.0 199.0 199.0 ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds ($ Thousands) FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds .53 PROGRAM SUMMARY SUBPROGRAM SUMMARY Funding and FTE Amounts: .64 fish caught per hour of effort) FY 2000 Estimate FY 2001 Estimate 0.0 1,202.3 407.0 0.0 1,743.4 669.9 0.0 1,711.7 683.2 Federal Funds 867.1 1,893.3 1,942.1 Program Total 2,476.4 4,306.6 4,337.0 FTE Positions 42.0 34.0 34.0 This Program Contains the Following Subprograms: 4 Watercraft Management 4 Off-highway Vehicle Management Subprogram Goals and Performance Measures: u GFA.2.1 Goal 1 To maintain or enhance distribution/abundance of cold and warm water sport-fishes. Performance Measures • Catch per unit effort angling (number of fish caught per hour of effort) • Angler use days (in millions) • Percent of public rating Sportfish FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected .64 .52 .55 .60 7.6 NA 7.8 7.9 68 67 72 75 Subprogram Mission: Management actions as good or excellent u • Percent of public satisfied with FY 1998 Actual 72 FY 1999 Actual FY 2000 Expected 63 77 FY 2001 Expected 80 information products and services u To protect wildlife resources and public safety by regulating the operation of watercraft and by educating the boating public. Subprogram Description: Goal 2 To increase public awareness of Arizona's sportfishing resources. Performance Measures SUBPROGRAM SUMMARY WATERCRAFT MANAGEMENT Contact: Steve Ferrell, Deputy Director Phone: (602) 789-3276 A.R.S. Title 5 The Watercraft segment of this Program makes the rules required to carry out all provisions of A.R.S. Title 5, Chapter 3. It regulates the registration and operation of watercraft, provides law enforcement, boating-safety education, boating access, a uniform waterwaymarking system, maintains aids-to navigation, and hazard and regulatory markers on the waters of Arizona. Goal 3 To provide recreational fishing opportunities. Performance Measures • Anglers rating angling experience on a FY 1998 Actual NA FY 1999 Actual 6.6 FY 2000 Expected FY 2001 Expected 8 8.5 scale of 0 - 10 (10 = excellent) Natural Resources Game and Fish Department Page 545 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 407.0 0.0 0.0 0.0 669.9 0.0 0.0 0.0 683.2 0.0 3,653.8 Program Total 407.0 669.9 683.2 32.5 FTE Positions 9.5 1.5 1.5 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,202.3 0.0 867.1 0.0 1,743.4 0.0 1,893.3 0.0 1,711.7 0.0 1,942.1 Program Total 2,069.4 3,636.7 FTE Positions 32.5 32.5 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u u Goal 1 To provide watercraft law enforcement needed to ensure that the boating public is provided with a safe and enjoyable watercraft-recreation experience. Performance Measures • Citations per boating enforcement hour • Watercraft accident rates per 100 boats FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected .12 .14 .10 .10 .20 .21 .28 .28 registered u Goal 1 To provide OHV users, non-users, and land agencies with information on habitat protection, safe OHV use, and available OHV use areas. Performance Measures • Percent of public rating the Department's Goal 2 To provide the public with a federally approved watercraft-numbering system. Performance Measures FY 2000 Expected FY 2001 Expected • Boats registered in Arizona 161,000 163,005 168,000 170,000 88 96 98 99 • Percent of customers rating registration process as good or excellent u Performance Measures • Number of boating accidents reported to FY 1998 Actual FY 1999 Actual approved or sponsored OHV safety course • AGFD approved or sponsored OHV safety courses offered FY 2001 Expected 500 500 425 425 7 5 4 4 63 FY 2001 Expected 60 60 FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 110 120 130 10 15 16 17 Goal 3 To provide the OHV user with a safe and enjoyable outdoor recreation experience and to protect wildlife habitat through a law-enforcement program. Performance Measures FY 2000 Expected FY 1998 Actual • OHV users completing a AGFD u Goal 3 To provide the boating public with comprehensive boating-safety-training education and associated informational materials in order to allow them to maximize safety and boating enjoyment of the state's waterways. NA FY 2000 Expected Goal 2 To provide OHV users with an OHV safety training and habitat-protection education program. Performance Measures FY 1999 Actual FY 1999 Actual information efforts as good or excellent u FY 1998 Actual FY 1998 Actual FY 1998 Actual • Citations per enforcement hour • OHV users contacted per enforcement FY 1999 Actual FY 2000 Expected FY 2001 Expected .10 .10 .12 .12 4 4 5 7 hour the Department • Percent of accidents by boaters who successfully completed a Coast Guard approved boating safety course GFA.3 PROGRAM SUMMARY ADMINISTRATION SUBPROGRAM SUMMARY GFA.2.2 OFF-HIGHWAY VEHICLE MANAGEMENT Contact: Steve Ferrell, Deputy Director Phone: (602) 789-3276 A.R.S. Title 17, 28 Contact: Steve Ferrell, Deputy Director Phone: (602) 789-3276 A.R.S. Title 17 Program Mission: Subprogram Mission: To effectively manage the Department, and ensure accountability for all Department activities. To protect wildlife resources and enhance public safety through offhighway vehicle enforcement and education efforts. Program Description: Subprogram Description: The Off-Highway segment of this program is responsible for developing an informational and educational program on OffHighway Vehicle (OHV) recreation and administering law enforcement activities relating to A.R.S. Title 28, Chapter 23 and for off-road-vehicle law enforcement pursuant to A.R.S. Title, 17, Chapter 4, Article 3. Page 546 Under the provisions of A.R.S. 17-211, the Arizona Game and Fish Director is responsible for the supervision and control of all activities, functions, and employees of the Department and shall enforce all provisions of this title including all Commission rules and orders. Game and Fish Department Natural Resources 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 0.0 1,240.4 0.0 0.0 1,362.6 0.0 0.0 1,368.6 0.0 Federal Funds 0.0 0.0 0.0 Program Total 1,240.4 1,362.6 1,368.6 FTE Positions 22.5 22.5 22.5 Program Goals and Performance Measures: u Goal 1 To provide innovative and effective leadership for the Department's management actions. FY 1998 Actual Performance Measures •Percent of public rating the Department's FY 1999 Actual NA 48 FY 2000 Expected FY 2001 Expected 80 80 management actions as effective or very effective u Goal 2 To ensure accountability for all Department actions. FY 1998 Actual Performance Measures •Percent of unplanned expenditures (expenditures not described in strategic, operational, or work plans) •Department's independent audit results u Natural Resources u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 15 10 Pass Pass Pass Pass u u Game and Fish Department Page 547 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Agency/Program Goals and Performance Measures: AGENCY/PROGRAM SUMMARY GEOLOGICAL SURVEY Larry D. Fellows, Director and State Geologist Contact: Larry D. Fellows, Director and State Geologist (520) 770-3500 A.R.S. 27-151 GSA u To inform the public about geologic processes, materials, and resources in Arizona and assist citizens, businesses, governmental agencies, and elected officials in making informed decisions about managing Arizona's land, water, mineral, and energy resources. •Maps and reports sold •Average number of days to turn-around u To provide information in a timely manner the Arizona Geological Survey must have readily available databases. To develop these databases, staff (1) compile and index existing geologic maps and reports, (2) map and describe rock units and their weathering products, (3) characterize metallic, nonmetallic, and energy resources, and (4) investigate geologic processes such as earthquakes, land subsidence, earth fissures, and flooding that have potential to be hazardous to the public or cause limitations to land and resource management. Geologists conduct field studies, summarize results of the studies on maps and in reports, and publish or otherwise make this information available to the public. Staff also maintain a geology library, a comprehensive bibliographic database, and a repository of rock cuttings and cores, all of which are accessible to the public. The AZGS provides administrative and staff support for the Arizona Oil and Gas Conservation Commission, which regulates the drilling for and production of oil, gas, helium, carbon dioxide, and geothermal resources. Staff support consists of issuing permits to drill, monitoring drilling, inspecting completed wells, compiling drilling and production data, and maintaining files on each permitted well drilled in the State. The AZGS is a resource for local, state, and federal land- and resource-management agencies (State: Emergency Management, Environmental Quality, Land, Parks, Transportation, Water Resources, et.al.; Federal: Bureau of Land Management, Bureau of Reclamation, Forest Service, et.al.) and regularly undertakes cooperative projects with them and other governmental agencies. Geologic data users include interested citizens, special interest groups, governmental agencies, elected officials and staff, teachers, students, hydrologists, environmental and engineering geology firms, oil and gas exploration companies, mineral exploration companies, consultants, attorneys, insurance companies, libraries, book dealers, and many other types of businesses. FY 2000 Estimate FY 2001 Expected 11,067 12,000 12,500 1.5 0.55 0.50 0.50 4.8 4.8 4.9 4.9 FY 1998 Actual Performance Measures •Number of 1:24,000 scale quadrangles FY 1999 Actual 5 released •Number of digital products released •Quality of products released, 1-5 (highest) FY 2000 Expected 11 FY 2001 Expected 8 8 3 5 3 3 4.6 4.6 4.8 4.8 scale u Goal 3 To investigate and document those geologic processes and/or materials that have potential to be hazardous to the public or to cause restrictions to land and resource management. FY 1998 Actual Performance Measures •Applied geology investigations completed and released •Quality of products released, 1-5 (highest) scale u FY 1999 Actual FY 2000 Expected FY 2001 Expected 5 9 4 4 4.6 4.6 4.8 4.8 Goal 4 To administer and enforce the rules, orders, and policies established by the Arizona Oil and Gas Conservation Commission to govern the drilling for and production of oil, gas, helium, carbon dioxide, and geothermal resources in Arizona. FY 1998 Actual Performance Measures •Number of drilling permits issued •Average number of days required to issue permits •Compliance and safety inspections made u u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 2 1 3 10 5 5 5 5 29 28 28 28 u FY 2001 Estimate General Funds 829.6 862.0 875.1 Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 147.5 211.1 0.0 275.2 215.0 0.0 200.0 126.4 1,188.2 1,352.2 1,201.5 Capital Funds 0.0 0.0 0.0 Agency Total 1,188.2 1,352.2 1,201.5 FTE Positions 13.3 13.3 13.3 Page 548 FY 2000 Expected Goal 2 To characterize and prepare detailed geologic maps of the rock units present at the surface and in the subsurface in Arizona. Give special emphasis to areas that are now, or will soon be, experiencing population growth and development. ($ Thousands) FY 1999 Actual FY 1999 Actual 9,831 mail orders •Satisfaction with service provided, 1-5 (highest) scale Agency/Program Description: Funding and FTE Summary: FY 1998 Actual Performance Measures Agency/Program Mission: Operating Funds Subtotal Goal 1 To provide unbiased information about geologic processes, materials, and resources in a timely, courteous manner. Geological Survey Natural Resources 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS MANAGEMENT Ø TRUST AND REVENUE AGENCY SUMMARY 18,660.7 1,787.0 2,417.3 2,332.6 Capital Funds 0.0 0.0 0.0 Agency Total 20,740.0 24,504.7 20,993.3 Ø LDA Agency Mission: OUTSIDE ASSISTANCE AND GRANTS ($ Thousands) Funding and FTE Summary: To manage State Trust lands and resources to enhance value and optimize economic return for the Trust beneficiaries, consistent with sound stewardship, conservation and business management principles supporting socio-economic goals for citizens here today and generations yet to come. To manage and provide support for resource conservation programs for the well-being of the public and the State's natural environment. Agency Description: The State Land Department was established in 1915 to manage the State Trust lands on behalf of the fourteen beneficiaries of that Trust, as established by the State Enabling Act and State Constitution. Each of the approximately 9.3 million acres of land is assigned to one of the beneficiaries, the largest of which is the State's common schools. Under the State Land Commissioner, the Department works to administer, sell and lease the State's Trust lands and natural products therefrom to generate revenues for the Trust beneficiaries. Revenues derived from land and natural product sales are deposited into a permanent fund and invested by the State Treasurer. The investment earnings are subsequently transferred to an expendable account for use by the appropriate beneficiary. Lease revenues are deposited into an expendable account for use by the appropriate beneficiary as well. The Department has concentrated much of its revenue generation effort in the State's urban areas where land is often in the path of growth and, as a result, becomes more valuable. As central as revenue generation is for the Trust, the Department also works to sustain the long-term value for the Trust's beneficiaries. It has a program to deal with environmental issues such as existing and potential contamination matters and trespasses of individuals onto Trust lands. Through the Arizona Preserve Initiative, the Department also seeks to secure long-term protection of lands with conservation values in and around the urban areas of the State. The Department also operates the State's Wildland Fire Prevention and Suppression Program on state and private land outside incorporated areas. The State Land Commissioner serves as the State Forester, providing technical assistance to individuals and urban forestry to local governments. The Department administers the State's Natural Resource Conservation District Program, the Environmental License Plate Program, and the Off-highway Vehicle Program. The Department provides navigability studies to the State's Navigable Streambed Adjudication Commission and staffs the Governor-appointed State Land Board of Appeals. The Commissioner serves as the State Cartographer and the SurveyorGeneral, and the Department develops and maintains the Arizona Land Resource Information System (ALRIS), a geographic information system available for use by all state agencies. ($ Thousands) Agency Summary: FY 1999 Actual Natural Resources 22,087.4 GENERATION STATE LAND DEPARTMENT Michael Anable, Land Commissioner Contact: James Adams, Deputy Commissioner (602) 542-4621 18,953.0 FY 2000 Estimate FY 2001 Estimate FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 17,262.0 687.9 2,771.0 19.1 18,005.8 905.0 5,508.0 85.9 16,396.3 906.2 3,690.8 0.0 20,740.0 24,504.7 20,993.3 Capital Funds 0.0 0.0 0.0 Agency Total 20,740.0 24,504.7 20,993.3 FTE Positions 198.3 199.2 194.6 Operating Funds Subtotal Agency Goals and Key Performance Measures: u Goal 1 To fully implement an asset management process to improve the quality and efficiency of the Department's decision making and to meet the requirements of the Growing Smarter Act. Key Performance Measures •Total acres inventoried and assessed under asset management process •Acres under conceptual plans •Acres under master plans •Number of disposition decisions made with the asset management process •Number of mineral acres inventoried and classified u FY 1999 FY 2000 FY 2001 14,069 179,648 200,000 200,000 NA NA 102,744 89,817 NA NA 25,000 25,000 NA 18 30 40 NA NA 319,000 1,533,000 Goal 2 To enhance revenue production. Key Performance Measures •Balance in Permanent Fund (in millions) •Total trust revenue generated (in millions) •Percent of total leasing revenue from long-term leases u FY 1998 FY 1998 FY 1999 FY 2000 FY 2001 882.7 932.5 981.4 1,041.4 140.7 123.9 141.6 140.9 35 22 31 35 Goal 3 To meet the growing demands for fire and forestry management programs on State Trust and private lands. Key Performance Measures •Acres of land treatments, including prescribed burning, to protect and improve Trust land and private properties •Percent of fires controlled at 100 acres or less •Rural fire departments assisted with training and equipment State Land Department FY 1998 FY 1999 FY 2000 FY 2001 2,200 1,531 2,000 2,000 92 97 95 95 NA 185 190 190 Page 549 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Private landowners with Department 456 1,058 500 550 prepared or approved management plans u Program Description: Goal 4 To incorporate environmental risk reduction, environmental and cultural resource protection, and resource conservation into the Department's management actions to maintain the future productivity of the Trust's land and assets. Key Performance Measures •Environmental protection actions •Cultural resource protection actions •Acres reclassified as suitable for FY 1998 FY 1999 FY 2000 FY 2001 242 248 250 665 726 750 270 800 2,787 4,854 11,000 12,000 NA NA 0 2,846 conservation purposes •Number of acres sold or leased for manage wildfires on state and private lands. The State Land Department and the system by which Trust lands are to be managed was established in 1915 by the State Land Code, in compliance with the Enabling Act and the State Constitution. Revenues earned from Trust lands are classified as either permanent or expendable. Revenues derived from the sale of Trust lands and the sale of natural products are deposited in the Permanent Fund. Revenues earned from leasing Trust lands as well as the Permanent Fund's interest are deposited in the expendable account for use by the appropriate beneficiary. The Department provides management on Trust lands and technical assistance to communities and private land owners for fire and forestry management activities. u FY 1999 Actual Goal 5 To improve information and analytical capabilities of the agency. Key Performance Measures •Percent of staff accessibility to FY 1998 50 FY 1999 FY 2000 82 General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2001 100 100 business and GIS systems •Perceived utility of system by users (survey 1-4 / 1 = very satisfied, 4 = unsatisfied) •Acres researched involving lease or contract development (millions) u NA NA 1.8 1.5 6.0 4.9 9 7 •Average score on customer service survey (survey 1-4 / 1 = very satisfied, 4 = unsatisfied) •Average score on employee satisfaction survey (survey 1-4 / 1 = very satisfied, 4 = unsatisfied) •Number of times public accesses the website •Percent improvement in median response time to user computer and software problems •Number of settlement conferences verses number of hearings •Number of services available to customers via the internet •Percent of employees that received customer training (*reorganization created new positions) LDA.1 16,222.3 0.0 2,730.7 FY 2001 Estimate 16,629.4 0.0 5,458.0 15,019.9 0.0 3,640.8 Federal Funds 0.0 0.0 0.0 18,953.0 22,087.4 18,660.7 FTE Positions 183.3 185.2 180.6 Program Goals and Performance Measures: u FY 1998 NA NA FY 1999 FY 2000 NA NA FY 2001 1.8 1.8 1.5 1.5 NA NA 1,200 1,600 NA NA 30 30 24/10 14/4 17/6 15/5 N/A 6 8 10 95 85* 95 95 Goal 1 To administer Trust resources to optimize revenue over time. Performance Measures •Total Trust revenue generated (in millions) •Balance in Permanent Fund (in millions) •Number of participation sales •Number of auctions with broker PROGRAM SUMMARY Contact: James Adams, Deputy Commissioner Phone: (602) 542-4621 A.R.S. 37-201 to 37-611 u Goal 2 FY 2000 Expected FY 2001 Expected 140.7 123.4 141.6 155.4 882.7 932.5 981.4 1,041.4 NA 0 6 4 NA 3 15 20 2 6 6 12 NA 4.2 10 12 To fully implement an asset management process to improve the quality and efficiency of the Department's decision making and meet the requirements of the Growing Smarter Act. Performance Measures •Total acres inventoried and assessed under asset management process •Acres under conceptual plans with the asset management process •Number of mineral acres inventoried and classified u Goal 3 conservation purposes •Number of acres sold or leased for open space conservation or parkland Cultural resource projects administered in • State Land Department FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 14,069 179,640 200,000 200,000 NA NA 102,744 89,817 NA NA 25,000 25,000 NA 18 30 40 NA NA 319,000 1,533,00 0 To protect unique Trust resources to maintain the long-term value of the asset. •Acres reclassified as suitable for To manage State Trust lands and resources to enhance value, optimize economic return for the Trust beneficiaries, provide assistance to communities and citizens on forestry matters, and FY 1999 Actual revenue Performance Measures Program Mission: FY 1998 Actual participation •Number of subsurface leases •Percent increase in commercial leasing •Acres under master plans •Number of disposition decisions made TRUST MANAGEMENT AND REVENUE GENERATION Page 550 FY 2000 Estimate Program Total Goal 6 To continue to develop and implement measures to improve internal and external customer service. Key Performance Measures ($ Thousands) Funding and FTE Amounts: open space and/or conservation or park land FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 2,787 4,854 11,000 12,000 NA NA 0 2,846 341 250 350 400 Natural Resources 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS support of sales and leases •Number of environmental sites remediated u Goal 4 •Long-term lease processing time (application to auction, in months) •New short-term lease processing time (in months) •Land sales processing time (application to auction, in months) •Average number of days required to process appraisal reviews Goal 5 •Private forest landowners and Trust land with Department prepared management plans •Total acres of private and Trust forest land under management (1,000 acres) •Acres treated on private forest and range lands Number of communities assisted • Goal 6 •Percent of fires controlled at 100 acres or less •Rural firefighters assisted with training and equipment •Fire departments under cooperative agreement •Percent of fire bills processed for payment within 45 days •Trust land treated to reduce wildland fire danger to improve forest and range land health Goal 7 22 FY 1998 Actual FY 1999 Actual 11 9 Performance Measures 10 8 6 6 •Average score on customer survey (survey 19.5 18.0 12.0 9.0 60 60 30 30 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 465 1,058 500 550 934 946 950 955 1,000 231 500 500 NA 80 85 85 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 97 95 95 1,000 1,175 1,000 1,000 NA 185 190 190 95 92 92 95 2,200 1,300 1,500 1,500 FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 •Percent of employees satisfied with NA NA 90 90 NA NA 1.8 1.5 audits Goal 8 30 20 •Annually update and/or revise the agency's administrative policies (number policies updated or added) •Percent of employees using PALMS and GIS systems •Number of training hours for professional training Natural Resources NA 98 98 98 1-4 / 1 = very satisfied, 4 = unsatisfied) •Number of times the public accesses the Department's business and GIS systems interactively via the internet Number of settlement hearings vs. number • of appeal hearings •Number of services available to the public via the internet LDA.2 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA 1.8 1.5 NA NA NA 500 24/10 14/4 17/6 15/5 NA 6 8 10 PROGRAM SUMMARY OUTSIDE ASSISTANCE AND GRANTS Contact: James Adams, Deputy Commissioner Phone: (602) 542-4621 A.R.S. Title 37 Program Mission: Program Description: The Department and the Commissioner have been assigned the statutory responsibility for providing administrative direction, coordination, assistance and services to the Arizona Center for Geographic Information and Arizona Geographic Information Council, the Natural Resource Conservation Districts, the Environmental License Plate Advisory Council, and selected environmental projects. These responsibilities include providing staff support, budget assistance, appropriation pass through and accounting, election oversight, appointments, and information dissemination. ($ Thousands) General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 1,039.7 687.9 40.3 1,376.4 905.0 50.0 1,376.4 906.2 50.0 Federal Funds 19.1 85.9 0.0 Program Total 1,787.0 2,417.3 2,332.6 FTE Positions 15.0 14.0 14.0 This Program Contains the Following Subprograms: To improve Department productivity and minimize costs through increased efficiency and risk reduction. Performance Measures 85 FY 1999 Actual 100 NA 85 Funding and FTE Amounts: 100 NA NA To provide administrative direction, coordination, assistance and services to non-State Land Trust program areas legislatively assigned to the State Land Department. 92 FY 1998 Actual NA To develop and implement measures to improve external customer service. 19.8 100 u Goal 9 25 •Percent of satisfactory annual financial training on new information systems •Average score on employee satisfaction survey (survey 1-4 / 1 = Very satisfied, 4 = unsatisfied) •Average number of minutes to resolve computer user problems computer training •Percent of employees receiving agency required training FY 2001 Expected To provide efficient internal support and coordination to enable the Department to accomplish its mission. Performance Measures •Percent of employees receiving basic u FY 2000 Expected To prevent and suppress wildfires on Trust and private lands safely, effectively and efficiently. Performance Measures u 20 To provide technical fire, forest health, and forestry management assistance to private land owners. Performance Measures u 18 To improve the Department's efficiency in application or transaction processing time. Performance Measures u 14 FY 1998 Actual FY 1999 Actual FY 2000 Expected 4 Arizona Center For Geographic Information, Coordination and Services FY 2001 Expected NA 0 5 5 NA NA 17 28 NA NA 400 400 4 Natural Resource Conservation Districts 4 Environmental Plate Advisory Council State Land Department Page 551 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Metadata references to Arizona SUBPROGRAM SUMMARY LDA.2.1 ARIZONA CENTER FOR GEOGRAPHIC INFORMATION, COORDINATION AND SERVICES Contact: James Adams, Deputy Commissioner Phone: (602) 542-4621 A.R.S. 37-171 to 37-176 To provide assistance to public agencies in Arizona to effectivly use the Geographic Information Systems (GIS) technology in the performance of their mandated duties and to foster the cooperative development, maintenance and use of geographic information resources among public agencies in Arizona in order to reduce redundant efforts and maximize investments in such resources. Subprogram Description: Arizona's 31 Natural Resource Conservation Districts (NRCDs) are legal subdivisions of State government organized under State law and administered by the State Land Department. As subdivisions of state government, NRCDs provide the link that enables the U.S. Department of Agriculture Natural Resource Conservation Service (NRCS) and Farm Service Agency (FSA) to provide technical and financial assistance to private landowners. NRCDs are district cooperators for water, soil, and other natural resouce conservation measures. The NRCDs are governed by a local Board of Supervisors: three elected, and two appointed by the Natural Resource Conservation Commissioner (State Land Commissioner). The NRCDs are the primary sponsors of the Conservation/Environmental Educational Centers. This subprogram also includes grants for environmental projects in Greenlee, Graham, Gila, Navajo, and Apache counties beginning in FY 2000. ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 549.7 0.0 40.3 19.1 636.4 0.0 50.0 85.9 636.4 0.0 50.0 0.0 Program Total 609.1 772.3 686.4 FTE Positions 13.0 12.0 12.0 Goal 1 To design, develop, maintain and distribute digital geospatial datasets to public agencies in Arizona to reduce the costs of data creation and maintenance to the State's taxpayers. Performance Measures • Datasets transferred • Geospatial datasets under development or FY 2001 Expected 981 1,180 1,300 1,400 3 8 8 8 Goal 2 To increase access and utility of GIS data by providing information on location, lineage, and availability of geospatial databases; promote development and implementation of GIS standards; and coordinate governmental interagency cooperative agreements. Performance Measures • Users accessing AGIC, ALRIS or SCO websites for information or data • Datasets accessible through AGIC, ALRIS or SCO websites Page 552 FY 1998 Actual FY 1999 Actual FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 490.0 0.0 0.0 0.0 740.0 0.0 0.0 0.0 740.0 0.0 0.0 0.0 Program Total 490.0 740.0 740.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: FY 2000 Expected revision u ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: FY 1999 Actual 1,000 Districts: Through the voluntary leadership of three elected and two appointed supervisors, to promote, coordinate and carry out activities that conserve soil, water and other natural resources utilizing the expertise of the Natural Resource Conservation Service (NRCS) and numerous other local, county, state, and federal agencies. ACGICS has the statutory responsibility to provide GIS development, analysis, and coordination in Arizona. ACGICS works in conjunction with the Arizona Geographic Information Council (AGIC) and the Government Information Technology Agency (GITA). In order to meet the program mission, ACGICS is comprised of two functional units: the Arizona Land Resources Information System (ALRIS) and the State Cartographer's Office (SCO). ALRIS works to develop, maintain and distribute commonly required spatial databases for use by by public agencies and provides GIS training to assure such resources can be maximized. The SCO develops GIS standards and provides access and utilization of GIS databases. FY 1998 Actual 1,000 Subprogram Mission: Subprogram Description: u 650 SUBPROGRAM SUMMARY LDA.2.2 NATURAL RESOURCE CONSERVATION DISTRICTS Contact: James Adams, Deputy Commissioner Phone: (602) 542-4621 A.R.S. 37-1001 to 37-1057 Subprogram Mission: Funding and FTE Amounts: 65 geospatial datasets accessible through the Internet u Goal 1 To strengthen the network of 31 NRCDs by assisting district supervisors in developing, improving and broadening relationships with private landowners, the NRCS, state and federal agencies, rural communities, county governments, and private interest groups. Performance Measures • District meetings attended • Interagency meetings attended • Percent of NRCDs rating Department FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 80 80 80 80 40 40 40 40 90 90 90 90 assistance as satisfactory FY 2000 Expected FY 2001 Expected NA NA 1,600 2,000 85 49 52 54 State Land Department Natural Resources 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS SUBPROGRAM SUMMARY LDA.2.3 ENVIRONMENTAL PLATE ADVISORY COUNCIL Contact: James Adams, Deputy Commissioner Phone: (602) 542-4621 A.R.S. 37-1015 Subprogram Mission: To provide environmental education and to disburse Environmental Special Plate Fund (ESPF) monies for environmental education as prescribed by statute. Subprogram Description: An Environmental Special Plate Fund (ESPF) is established in the State Treasury by A.R.S. 37-1015A. The State Land Department, pursuant to A.R.S. 37-1015B, distributes $5,000 annually from the ESPF to each Natural Resource Conservation District (NRCD) with an established environmental education center. A ten member Arizona Advisory Council on Environmental Education (AACEE) appointed by the Governor, President of the Senate, and Speaker of the House, has been established to develop and administer an equitable program for distributing grants from the ESPF for environmental education to private and public schools, NRCD Environmental Educational Centers, and other educational institutions. The AACEE, in consultation with the public, has developed guidelines, which are annually reviewed, for the ESPF Environmental Education Grant Program. The State Land Department receives grant applications for AACEE evaluation and, pursuant to A.R.S. 37-1015C, distributes ESPF grant monies awarded to successful applicants by the AACEE. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 687.9 0.0 0.0 0.0 905.0 0.0 0.0 0.0 906.2 0.0 0.0 Program Total 687.9 905.0 906.2 FTE Positions 2.0 2.0 2.0 Subprogram Goals and Performance Measures: u Goal 1 To provide administrative support to the Arizona Advisory Council on Environmental Education for its Environmental Special Fund Grant Program. FY 1999 Actual FY 1998 Actual Performance Measures • Grant applications processed • Grant contracts administered • Grant program public outreach FY 2000 Expected FY 2001 Expected 243 215 400 400 71 166 200 200 2 12 25 25 (newsletters, press releases, etc.) u Natural Resources u u u u u State Land Department Page 553 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS donated •Files, books, specimens integrated into AGENCY/PROGRAM SUMMARY DEPARTMENT OF MINES AND MINERAL RESOURCES MNA Willis D. (Doug) Sawyer, Director Contact: Ann Turney, Agency Coordinator (602) 255-3795 A.R.S. 27-101 to 102 system and available •Museum Acquisitions u To promote the development of the mineral resources of the state through technical outreach and education. The purpose of this promotion is to encourage economic development in the mining and minerals development industry. Our customers are the minerals industry, operators of small mines, prospectors, educators, the general public, elected officials and other state, local and federal agencies. Agency/Program Description: The Arizona Department of Mines and Minerals (ADMMR) has three primary functions. The first function is to provide technical assistance to miners, exploration geologists, prospectors and others who are developing our state's mineral resources. This technical assistance consists of economic studies of problems facing small miners and investigation of their properties to assist in their development. The second function is to maintain an information bank and library of mineral and mining information. The information consists of books, studies, maps, films and videotapes, individual mine files, and other archival documents. The third function is to manage the mineral museum as the state's depository for collecting, cataloging, and displaying mineral specimens, various ores, gemstones, and lapidary material. ADMMR is a nonregulatory agency that has provided outstanding customer service to its patrons. Its goal is to provide prompt, courteous and accurate service to its customers so that they may develop the state's mineral resources, create wealth, and provide employment to Arizona's citizens. 300 104 125 150 150 FY 1998 Actual satisfied with information received •Percent of information received and integrated into system and available •Number of people requesting information on mines and minerals in office •Percent of permitting assistance requests answered adequately u FY 1999 Actual FY 2000 Expected FY 2001 Expected 98 98 98 98 91 90 90 90 579 1,661 1,200 1,200 25 90 90 90 Goal 3 To provide public education and school curriculum designed to enable Arizona's citizens to make informed choices. FY 1998 Actual Performance Measures •Number of teachers using mining and minerals curriculum in classroom •Percent of teachers expressing satisfaction with mining and minerals curriculum •Students visiting Museum •Total museum visitors •Teachers trained in importance of minerals •Number of mineral kits provided to teachers u u u u FY 2000 Expected FY 2001 Expected 30 30 30 30 98 98 98 98 19,484 29,069 30,000 30,000 35,770 46,923 50,000 50,000 505 150 150 150 917 623 650 650 6 6 6 6 4,026 3,750 3,750 3,750 •Number of grades involved •Number of students effected FY 1999 Actual u u ($ Thousands) Funding and FTE Summary: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 760.5 710.1 717.9 0.0 94.1 0.0 0.0 95.0 0.0 0.0 95.0 0.0 854.6 805.1 812.9 Capital Funds 0.0 0.0 0.0 Agency Total 854.6 805.1 812.9 FTE Positions 8.0 8.0 8.0 Operating Funds Subtotal 300 •Percent of customers and stakeholders Agency/Program Mission: General Funds 550 Goal 2 To provide accurate information to patrons and stakeholders on Arizona's mines and mineral resources. Performance Measures Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0 Agency/Program Goals and Performance Measures: u Goal 1 To acquire and manage mining information, specimens, and artifacts for use by patrons and stakeholders in utilizing Arizona's mineral resources. Performance Measures •Files, books, specimens collected or Page 554 FY 1998 Actual 350 FY 1999 Actual 300 FY 2000 Expected 300 FY 2001 Expected 300 Department of Mines and Mineral Resources Natural Resources 2000-2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS and new data by USGS, that number has increased to 87,735 watercourse segments. The number of watercourses has increased (not actually, but due to the refinement in processes) from slightly more than 600 to more than 47,000. In addition, if, pursuant to pending court action, it is necessary to re-hear the major watercourses that have been adjudicated during the past two years, it will be necessary to include these hearings in the process. AGENCY/PROGRAM SUMMARY NAVIGABLE STREAM ADJUDICATION COMMISSION NSA George Mehnert, Executive Director Contact: Tom Vogt, Analyst (602) 542-9214 A.R.S. 37-1101 to 37-1156 FY 1998 Actual Agency/Program Mission: Performance Measures To make findings and recommendations to the Arizona Legislature regarding navigability of watercourses as of statehood, using all available information from studies, public comment, and physical and testimonial evidence presented to the Commission. •Identification of watercourses to study •Studies and records •Initial classification of watercourses •Public hearings •Recommendations to the Legislature •Cost per watercourse through the process Agency/Program Description: Under Common Law and the Equal Footing Doctrine, Arizona owns title to most Arizona watercourses that were navigable as of statehood. There was no determination made at the time of statehood, February 14, 1912, regarding which Arizona watercourses were navigable, consequently, the Navigable Streams Adjudication Commission was formed in 1994 to conduct research, have studies done, gather evidence, take testimony, hold public hearings, and make recommendations to the Arizona Legislature regarding the navigability of Arizona watercourses as of statehood. Many of the watercourses that are determined to not have been navigable as of statehood, may be subject to private ownership. Arizona Navigable Stream Adjudication Commission's (ANSAC) process relates only to property title, and has nothing to do with water use, or with diverting water. Watercourses that are determined to have been navigable as of statehood, must be managed by the state to protect the public trust values, on behalf of all Arizona citizens. NOTE: There are watercourses, such as the Colorado River, which are not subject to either state or private ownership, or to ANSAC's process. FY 1999 Actual Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY 2000 Expected FY 2001 Expected 1 90 NA NA 6 30 NA NA 6 30 NA NA 14 10 NA NA 6 7 NA NA 6,000 5,000 NA NA Goal 2 To ensure a process is in effect for all small or minor watercourses (in excess of 47,000) in the state. FY 1998 Actual Performance Measures •Database by county •Identification of county/water basin u u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 0 1 NA NA 0 6 NA NA u ($ Thousands) Funding and FTE Summary: General Funds Other Appropriated Funds u FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 176.1 0.0 182.7 0.0 184.7 0.0 0.0 0.0 0.0 0.0 0.0 0.0 176.1 182.7 184.7 2.0 2.0 2.0 Capital Funds Agency Total FTE Positions Agency/Program Goals and Performance Measures: u Goal 1 To formulate recommendations to the Legislature on the navigability or non-navigability of watercourses in the State as of February 14, 1912. NOTE: Numbers of small or minor watercourses per county are difficult to establish because data are constantly being refined. For example, in 1998 there were approximately 14,000 small or minor watercourse segments listed in Arizona. With refined processes Natural Resources Navigable Stream Adjudication Commission Page 555 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY •Annual park attendance (in STATE PARKS BOARD PRA Ken Travous, Executive Director Contact: Leslie Schwalbe, Assistant Director (602) 542-6920 Agency Mission: Under the direction of the Arizona State Parks Board, the agency develops and manages 28 State parks and natural areas and provides safe and enjoyable facilities and programs for over two million visitors annually. The Board also, upon recommendation of several advisory committees, provides more than $31.5 million in financial incentives annually to government and non-government entities through eight different grant programs. With the development of the new Growing Smarter Grants/Land Conservation Program, the agency assists our partners in preserving Arizona's open spaces and recreational opportunities while managing growth. Through the State Historic Preservation Office, the agency preserves Arizona's prehistoric and historic resources. And finally, the agency coordinates statewide resource planning, public involvement and educational opportunities through partnerships for public purposes. State Parks is composed of the following divisions: Director's Office, Parks, Partnerships, External Affairs, and Administrative Services. ($ Thousands) FY 1999 Actual FY 2000 Estimate FY 2001 Estimate Ø PARKS Ø PARTNERSHIPS Ø PROGRAM SUPPORT 14,680.9 9,273.0 9,359.5 1,735.9 20,565.6 64,897.8 3,882.4 4,644.9 4,627.7 Capital Funds 13,167.1 20,830.0 13,940.0 Agency Total 33,466.3 55,313.5 92,825.0 ($ Thousands) Funding and FTE Summary: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Estimate FY 2001 Estimate 6,876.5 2,795.6 10,072.5 554.6 7,315.9 3,625.6 23,050.8 491.2 27,384.1 3,732.0 47,271.3 497.6 Operating Funds Subtotal 20,299.2 34,483.5 78,885.0 Capital Funds 13,167.1 20,830.0 13,940.0 Agency Total 33,466.3 55,313.5 92,825.0 FTE Positions 318.3 341.0 344.0 Agency Goals and Key Performance Measures: u Goal 1 To consistently provide a safe, accessible and enjoyable system of State Parks and natural areas for public use. Page 556 FY 1999 FY 2000 FY 2001 2,277.9 2,180.1 2,280.1 2,330.1 79 79 79 79 96 96 96 96 0.70 0.68 0.65 0.60 thousands) •Percent of Arizona residents that are satisfied •Percent of park visitors that are satisfied •Average cost per state park visitor (in dollars) u To manage and conserve Arizona's natural, cultural and recreational resources for the benefit of the people both in our parks and through our partners. Agency Description: Agency Summary: FY 1998 Key Performance Measures Goal 2 To effectively provide planning coordination, technical assistance, educational opportunities, grants and other financial incentives to our partners and customers. FY 1998 Key Performance Measures •Number of new acres of open space and parkland dedicated in Arizona Land Acquisition - Acres Purchased •Number of new acres of open space and parkland dedicated in Arizona Land Acquisition - Acres Leased •Number of new acres of open space and parkland dedicated in Arizona New Park Development •Number of new acres of open space and parkland dedicated in Arizona Other •Percent of grant projects funded as high priority-Trails •Percent of grant projects funded as high priority-OHVs •Percent of grant projects funded as high priority-LRSP (Pks/Rec) •Percent of grant projects funded as high priority-SLIF (Lakes) •Percent of grant projects funded as high priority-Historic Preservation •Percent of Arizona residents satisfied with resource opportunities statewiderecreation parks •Percent of Arizona residents satisfied with resource opportunities statewidehistoric sites •Percent of Arizona residents satisfied with resource opportunities statewidearchaeology sites •Percent of Arizona residents satisfied with resource opportunities statewidenatural areas u FY 1999 FY 2000 FY 2001 NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 0 70 70 NA 50 50 50 71 79 70 70 60 60 60 60 60 60 60 60 51 51 51 51 63 63 63 63 Goal 3 To maximize agency resources and enhance information sharing. FY 1998 Key Performance Measures •Amount of reservation surcharge NA FY 1999 NA FY 2000 156.0 FY 2001 200.0 revenue collected (in thousands) PRA.1 PROGRAM SUMMARY PARKS Contact: Rafael Payan, Assistant Director Phone: (602) 542-7103 A.R.S. 41-511 et. seq. Program Mission: State Parks Board Natural Resources 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS For the benefit and safe enjoyment of the people, we acquire, develop, manage and conserve Arizona State Parks natural, cultural, educational and recreational opportunities. Program Mission: With our public and private partners, we enhance, preserve and conserve significant examples of Arizona's natural, cultural, and recreational resources for the benefit of the public. Program Description: The Operations and Development Sections are responsible for acquiring, planning, developing, managing and maintaining natural, cultural and recreation resources within the State Parks System for public use, education, enjoyment and safe visitor experiences. The Operations Section hosts well over two million visitors annually at 28 State Parks and natural areas and manages park programs, activities, maintenance, visitor services and visitor safety. The Development Section is responsible for the acquisition, planning and development of Arizona State Parks' properties, and administering the capital improvement program. Responsibilities also include the preservation, stabilization and rehabilitation of natural and cultural sites. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Program Description: FY 2000 Estimate 5,187.3 1,769.9 7,548.7 FY 2001 Estimate 5,553.4 2,457.2 1,262.4 5,669.9 2,543.9 1,145.7 Federal Funds 175.0 0.0 0.0 Program Total 14,680.9 9,273.0 9,359.5 FTE Positions 246.3 267.3 266.8 Program Goals and Performance Measures: u Goal 1 To consistently provide a safe, accessible, and enjoyable system of State Parks and natural areas for public use. FY 1998 Actual Performance Measures •Percent of park rangers trained - EMT •Percent of park rangers trained - CPR •Percent of park rangers trained - First Responder/First Aid •Percent of park rangers trained - Law Enforcement Certified •Percent of park rangers trained - Fire Fighting •Ranger-led Interpretive program participants •Percent of funded capital projects completed within 3 years •Percent of park projects in compliance with ADA requirements u Goal 2 FY 1999 Actual FY 2000 Expected FY 2001 Expected 5 6 10 20 90 50 90 90 75 83 50 50 35 35 40 40 13 15 22 22 NA NA 228,013 233,013 78 80 85 90 NA NA 70 80 FY 1998 Actual •Amount of reservation surcharge revenue collected (in thousands) PRA.2 FY 1999 Actual NA NA FY 1999 Actual PARTNERSHIPS FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 139.2 811.5 498.0 203.5 820.4 19,162.2 20,149.0 840.1 43,522.8 Federal Funds 287.2 379.5 385.9 Program Total 1,735.9 20,565.6 64,897.8 FTE Positions 25.5 27.3 27.3 Program Goals and Performance Measures: FY 2000 Expected FY 2001 Expected 156.0 200.0 u Goal 1 To provide planning coordination, technical assistance, educational opportunities, grants and other financial incentives for our partners and customers. PROGRAM SUMMARY Contact: Renee Bahl, Assistant. Director Phone: (602) 542-7825 A.R.S. 41-511 et. seq. Natural Resources ($ Thousands) Funding and FTE Amounts: To maximize agency resources and enhance information sharing. Performance Measures In 1995, Arizona State Parks established the Partnerships Division that blended those programs within the agency that rely on strong partnerships with other entities throughout the state to accomplish State Parks' goals. The State Historic Preservation Office (SHPO) is responsible for the identification, evaluation and protection of Arizona's prehistoric and historic heritage resources and compliance with federal and state laws. The SHPO also oversees many educational and stewardship programs and events that engage it with the general public concerned about historic resources. The Grants and Recreation Programs Section is responsible for the management of the grant programs administered by the agency awarding more than $31 million annually to Arizona's communities, property owners, and agencies to preserve and enhance Arizona's significant natural, cultural, and recreational resources. The section also coordinates the State Trails and Off-Highway Vehicle programs. The newly established Land Conservation Program is responsible for the implementation of the Growing Smarter Grant Program ($20 million annually for 11 years) which includes grants for the purchase and lease of State Trust Land classified as suitable for conservation (under the Arizona Preserve Initiative) and grants for conservation-based management alternatives that protect wildlife habitat and other open space benefits.. The Planning Section is responsible for developing comprehensive long-range plans that deal with statewide recreational and cultural issues, coordinating the public's involvement in those plans, and coordinating the agency's strategic planning efforts. The Partnerships Division is served by seven standing advisory committees who work with staff and advise the Parks Board on a number of matters. The Partnerships staff coordinate with these advisory committees and other partners to plan, inventory, enhance, preserve, manage and interpret Arizona's significant natural, cultural and recreational resources for the education and enjoyment of the pubic. Performance Measures •Percent of communities that integrated historic preservation in general plans CLG's •Percent of communities that integrated historic preservation in general plans - All other communities State Parks Board FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected NA NA NA 10 NA NA NA 0 Page 557 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS •Percent annual increase to the number of historic properties added to the Historic State Property Tax Program •Total number of grants requested annually •Total value of grants requested annually NA 11 10 10 50 149 157 157 3,056.0 28,035.0 25,100.0 55,100.0 (in thousands) •Total number of grants awarded annually •Total value of grants awarded annually (in 26 58 73 73 2,098.4 11,979.9 11,475.0 31,475.0 thousands) u Goal 2 FY 2000 Expected FY 2001 Expected •Percent of employees satisfied •Percent of new hires attending orientation 95 90 90 90 76 76 95 95 18 21 8 8 •Percent of computers transitioned from Mac to PC 7.5 15 40 60 training in 60 days •Percent of employee turnover u FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected •Percent of grant applications received that 89 86 90 90 •Percent of grant projects completed 60 68 75 80 were eligible without a time extension Goal 3 FY 1999 Actual Goal 2 To effectively communicate to our target markets. To improve the efficiency of grant administration. Performance Measures u FY 1998 Actual Performance Measures To effectively involve our customers and partners in our programs and planning efforts to ensure that we are providing them the right services and information. Performance Measures •Percent of division customers satisfied PRA.3 FY 1998 Actual FY 1999 Actual 96 FY 2000 Expected 96 FY 2001 Expected 90 90 PROGRAM SUMMARY PROGRAM SUPPORT •Percent of customers aware of parks and programs-parks •Percent of customers aware of parks and programs - historic preservation •Percent of customers aware of parks and programs-natural areas •Percent of customers aware of parks and programs-Parks/Rec Grants •Percent of customers aware of parks and programs-boating grants •Percent of customers aware of parks and programs-OHV program •Percent of customers aware of parks and programs-trails program •Percent of customers aware of parks and programs - Environmental Education u Administrative Services,Director, External Affairs Contact: Leslie Schwalbe, Assistant Director Phone: (602) 542-6920 A.R.S. 41-511 et. seq. FY 1998 Actual Performance Measures Goal 3 45.9 45.9 45.9 62.2 62.2 62.2 62.2 67.8 67.8 67.8 67.8 32.0 32.0 32.0 32.0 51.4 51.4 51.4 51.4 24.3 24.3 24.3 24.3 50.8 50.8 50.8 50.8 47.9 47.9 47.9 47.9 FY 1998 Actual satisfied with timely services •Percent of internal customers (ASP Staff) satisfied with accurate services u Program Description: FY 2001 Expected 45.9 •Percent of internal customers (ASP Staff) To provide leadership and guide the marketing, business and financial resources to meet the public's and agency's expectations. FY 2000 Expected To provide accurate and timely financial information to internal customers and stakeholders upon which to make management decisions. Performance Measures Program Mission: FY 1999 Actual u u u u FY 1999 Actual FY 2000 Expected FY 2001 Expected 85 90 95 95 89 90 95 95 u The Director's Office manages the three programs of the agency, oversees implementation of the strategic plan, and monitors progress toward meeting the goals. The External Affairs Division develops and pursues legislation, provides policy analysis and research to support all programs, and coordinates marketing and public information for the agency. The Administrative Services Division provides support to all the programs and assures that the agency has the necessary authority, financial resources, human resources and technical capability. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate FY 2001 Estimate 1,550.0 214.2 2,025.8 1,559.0 348.0 2,626.2 1,565.2 348.0 2,602.8 Federal Funds 92.4 111.7 111.7 Program Total 3,882.4 4,644.9 4,627.7 FTE Positions 46.5 46.5 50.0 Program Goals and Performance Measures: u Goal 1 Page 558 To maximize agency resources and enhance information sharing. State Parks Board Natural Resources 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY SUMMARY DEPARTMENT OF WATER RESOURCES Goal 2 To decrease mining of groundwater within the Active Management Areas. Key Performance Measures WCA Rita Pearson, Director Contact: Joseph C. Smith, Deputy Director (602) 417-2410 •Percent of water stored to Agency Mission: To ensure a long-term, safe, sufficient and secure water supply for the State; to develop public policies which promote the efficient use and equitable distribution of water in an environmentally and economically sound manner; and, to promote the management of floodplains and dams to reduce loss of life and damage to property. Agency Description: The Department of Water Resources (DWR) was established in 1980 to administer all State water laws except those laws relating to water quality. Primary responsibilities include implementing the Groundwater Code, supporting the adjudication of water rights, ensuring safety of dams, flood management, implementing surface water law, surveying water resources statewide and assessing water quality in conjunction with the Department of Environmental Quality. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate Goal 3 To assure that dam design, construction, operations and maintenance are in compliance with State laws and current dam safety guidelines. Key Performance Measures FY 1998 •Number of high hazard potential 41,345.4 41,810.3 1,534.3 2,181.0 2,566.7 Capital Funds 0.0 0.0 0.0 Agency Total 34,423.1 50,185.0 51,231.1 PLANNING 63 ($ Thousands) FY 2000 Estimate WCA.1 17,084.4 0.0 32,964.8 135.8 16,250.5 0.0 34,891.4 89.2 34,423.1 50,185.0 51,231.1 Capital Funds 0.0 0.0 0.0 Agency Total 34,423.1 50,185.0 51,231.1 FTE Positions 248.8 250.7 250.7 Agency Goals and Key Performance Measures: Goal 1 To maximize usage of Arizona's Colorado River entitlement. Key Performance Measures •Percent of Colorado River entitlement utilized. Natural Resources FY 1998 96 FY 1999 87 FY 2000 94 33 FY 2001 83 100 PROGRAM SUMMARY General Services provides the management support necessary to manage the Agency efficiently. This program includes the following functional areas: budget, personnel, fiscal services, payroll, purchasing, mail delivery, copying, facilities and sub motor pool. The Agency's centralized data management functions provided through the Management Information Services subprogram are also a component of this program. ($ Thousands) FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2001 Estimate 20,175.1 80.0 13,814.3 353.7 u FY 2000 dams inspected as a percent of standard. Funding and FTE Amounts: FY 1999 Actual FY 1999 Program Description: 26,004.8 Operating Funds Subtotal 12 To provide the Agency with efficient and cost effective centralized services to assist the Agency in meeting its goals. 6,854.1 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 10 Program Mission: 6,658.6 Funding and FTE Summary: 8 FY 2001 Contact: Joseph C. Smith, Deputy Director Phone: (602) 417-2410 A.R.S. 45-103, 45-105 6,884.0 Ø 5 FY 2000 GENERAL SERVICES ($ Thousands) Agency Summary: SAFETY OF DAMS AND FLOOD CONTROL FY 1999 groundwater pumped within the Active Management Areas. u Ø GENERAL SERVICES RESOURCE Ø WATER MANAGEMENT AND FY 1998 FY 2001 94 FY 2000 Estimate FY 2001 Estimate 6,042.6 0.0 841.4 6,064.9 0.0 593.7 6,260.4 0.0 593.7 Federal Funds 0.0 0.0 0.0 Program Total 6,884.0 6,658.6 6,854.1 FTE Positions 71.3 63.6 63.6 This Program Contains the Following Subprograms: 4 Management Information Services 4 Management Services SUBPROGRAM SUMMARY WCA.1.1 MANAGEMENT INFORMATION SERVICES Contact: Joseph C. Smith, Deputy Director Phone: (602) 417-2410 A.R.S. 45-104 Subprogram Mission: To furnish technical assistance, technology and programming services which will provide customers with information to make Department of Water Resources Page 559 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS decisions and manage programs. FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 4,636.4 0.0 838.7 0.0 4,707.7 0.0 593.7 0.0 4,871.8 0.0 593.7 0.0 Program Total 5,475.1 5,301.4 5,465.5 FTE Positions 46.3 46.6 46.6 Subprogram Description: This subprogram provides system operations, systems development, technical support and help desk support for all Agency information systems including mainframe, work stations, local-area network and wide-area networking. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,406.2 0.0 2.7 0.0 1,357.2 0.0 0.0 0.0 1,388.6 0.0 0.0 0.0 u Program Total 1,408.9 1,357.2 1,388.6 Performance Measures FTE Positions 25.0 17.0 17.0 Subprogram Goals and Performance Measures: FY 1998 Actual • Percent of time servers are available FY 1999 Actual 98 99 u FY 2000 Expected FY 2001 Expected 99 99 Goal 2 To develop business database systems and applications capable of collecting, organizing, maintaining and displaying the data required to meet the needs of the Agency and its constituents. FY 1998 Actual Performance Measures • Percent of users satisfied with Relational Database Management System (RDBMS) client-server applications • Percent of year 2000 requirements met FY 1999 Actual FY 1999 Actual 30 70 FY 2000 Expected FY 2001 Expected 80 85 Goal 2 To provide timely, accurate and courteous ancillary management services to all customers. Performance Measures during normal business hours u FY 1998 Actual users within seven days after month-end cut-off Goal 1 To provide a stable and secure network and desktop computing environment, reliable telecommunication services and technical support on all Agency hardware and software used by our customers. Performance Measures Goal 1 To provide the Agency with timely financial reports that comply with State and federal regulations. • Percent of financial reports distributed to Subprogram Goals and Performance Measures: u ($ Thousands) Funding and FTE Amounts: • Percent of employees compliant with OSHA training and State loss control guideline requirements • Percent of agency staff indicating satisfaction with the availability and condition of motor pool equipment WCA.2 FY 2000 Expected FY 2001 Expected 96 100 100 100 100 100 100 100 FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 95 100 100 100 95 98 100 100 PROGRAM SUMMARY WATER RESOURCE MANAGEMENT AND PLANNING Contact: Joseph C. Smith, Deputy Director Phone: (602) 417-2410 A.R.S. Title 45 Program Mission: WCA.1.2 SUBPROGRAM SUMMARY To ensure a long-term, safe, sufficient and secure water supply for the State; to develop public policies which promote the efficient use and equitable distribution of water in an environmentally and economically sound manner. MANAGEMENT SERVICES Contact: Joseph C. Smith, Deputy Director Phone: (602) 417-2410 A.R.S. 45-104 Program Description: Subprogram Mission: To provide the Agency with efficient and cost effective management services in accordance with federal and State standards through centralized personnel, financial and ancillary management programs. Subprogram Description: This subprogram includes finance, personnel, loss control and Agency overhead expenses such as rent and utilities. This area also includes executive management. Page 560 This program is responsible for managing all surface water rights and groundwater rights. Included in this program are the development and implementation of water management plans and regulation of water use, collection of data necessary for management of the water supply, and support in the adjudication of water rights. Representation of the State on interstate water issues and provision of technical assistance to water users in the State are important program functions. Department of Water Resources Natural Resources 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 1999 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds FY 2000 Estimate Performance Measures FY 2001 Estimate 13,012.6 80.0 12,672.2 10,194.3 0.0 31,105.4 9,154.2 0.0 32,656.1 Federal Funds 240.0 45.7 0.0 Program Total 26,004.8 41,345.4 41,810.3 FTE Positions 161.0 172.1 172.1 • Per capita water use in the Active Management Areas (Acre Feet) • Percent of water stored to groundwater pumped within the AMA's. • Cumulative annual capacity of recharge projects permitted (in thousands) u This Program Contains the Following Subprograms: • Percent of annual withdrawal reports 4 Surface Water Management and Adjudication Research FY 2001 Expected 3 2.8 2.78 2.76 5 8 10 12 2,450.0 2,500.0 2,600.0 2,600.0 FY 1998 Actual NA FY 1999 Actual FY 2000 Expected 95 FY 2001 Expected 96 96 SUBPROGRAM SUMMARY WCA.2.2 SURFACE WATER MANAGEMENT AND ADJUDICATION RESEARCH Contact: Darrell Jordan, Assistant Director Phone: (602) 417-2440 A.R.S. 45-104, 45-151 et. seq. 4 Statewide Planning 4 Hydrology 4 Water Banking Authority Subprogram Mission: SUBPROGRAM SUMMARY WCA.2.1 GROUNDWATER ADMINISTRATION Contact: Jim Holway, Assistant Director Phone: (602) 417-2440 A.R.S. 45-104, 45-401 et. seq. To ensure a long-term, sufficient and secure water supply for the State by promoting, allocating and comprehensively managing in an environmentally and economically sound manner the rights and interests of the State's surface water resources for the citizens of Arizona. Subprogram Mission: To achieve a long-term balance of water supply and demand on behalf of the citizens of Arizona by comprehensively managing, preserving and enhancing the groundwater supplies of the State. Subprogram Description: This subprogram is responsible for development and implementation of groundwater management plans, regulations and grant programs designed to reduce groundwater use to meet the goals of the Active Management Areas (AMAs). This subprogram includes the management of groundwater rights, well drillers, well construction and registries, and the measurement and monitoring of groundwater use and supplies throughout the State. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,773.3 0.0 1,815.1 156.7 2,756.4 0.0 7,440.4 15.8 2,820.3 0.0 7,690.5 0.0 Program Total 4,745.1 10,212.6 10,510.8 FTE Positions 69.5 69.5 69.5 Subprogram Goals and Performance Measures: Goal 1 To promote water conservation, groundwater recharge and the use of renewable resources in a fair and equitable manner, and to prevent unauthorized uses by developing groundwater rules and management plans in conjunction with stakeholders to make progress toward the goals of the AMAs. Natural Resources FY 2000 Expected voluntarily returned 4 Colorado River Management u FY 1999 Actual Goal 2 To maintain a complete and accurate record of groundwater rights and uses in AMAs, irrigation nonexpansion areas (INAs) and a registry of wells statewide. Performance Measures 4 Groundwater Administration FY 1998 Actual Subprogram Description: This subprogram is responsible for issuing permits for the right to use surface water (excluding the Colorado River). The subprogram also maintains accurate water rights registries, and records of hydrologic conditions to aid in effective management and planning of the State's surface water supplies. This subprogram also provides technical and administrative support to the Arizona Courts presiding over the general adjudication of water rights in Arizona. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 847.5 80.0 42.5 0.0 696.6 0.0 42.0 0.0 712.9 0.0 37.0 0.0 Program Total 970.0 738.6 749.9 FTE Positions 19.5 21.0 21.0 Subprogram Goals and Performance Measures: u Goal 1 To maintain a complete and accurate registry of surface water claims and rights and to process new applications to appropriate surface water. To support Agency priorities by providing timely responses to public and intra-agency requests for information regarding surface water rights. Performance Measures • Applications processed to appropriate FY 1998 Actual 5 FY 1999 Actual 4 FY 2000 Expected 4 FY 2001 Expected 4 surface water Department of Water Resources Page 561 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS • Percent of public and intra-agency 95 100 100 100 information requests met within Agency time frames u Goal 2 To provide accurate and timely analysis of water rights claims and to provide high quality statewide water resource data, reports and assessments in support of the adjudication courts, high priority Agency projects and statewide planning. FY 1998 Actual Performance Measures • Percent of adjudication court assigned FY 1999 Actual 95 FY 1998 Actual • Percent of satisfaction of the Agency's FY 2001 Expected 100 100 studies completed by established deadlines WCA.2.3 Goal 2 To protect the interest of Arizona Colorado River water users by advocating policies that promote maximum short-term and long-term beneficial use of Colorado River supplies. Performance Measures FY 2000 Expected 95 u internal and external clients with regard to the quality and success of water management policies advocated by the State • Percent of Arizona's annual entitlement to Colorado River water beneficially used WCA.2.4 SUBPROGRAM SUMMARY FY 1999 Actual FY 2000 Expected FY 2001 Expected 90 92 95 95 96 87 94 94 SUBPROGRAM SUMMARY STATEWIDE PLANNING Contact: Herb Dishlip, Assistant Director Phone: (602) 417-2440 A.R.S. 45-104, 45-105 COLORADO RIVER MANAGEMENT Contact: Darrell Jordan, Assistant Director Phone: (602) 417-2440 A.R.S. 45-104, 45-105(A)(2), 45-107 Subprogram Mission: Subprogram Mission: To propose water management strategies to preserve and enhance water supplies of the State in an environmentally and economically sound manner on behalf of, and in partnership with, the citizens of Arizona. To promote, allocate, protect and comprehensively manage in an environmentally and economically sound manner the rights and interests of Arizona to Colorado River water resources for the citizens of Arizona. Subprogram Description: Subprogram Description: This subprogram includes data collection and analysis to describe water supply and demand conditions throughout Arizona. Planning investigations performed in this subprogram lead to actions to develop, protect and preserve the water supplies for the State. Within this subprogram is the administration of the Arizona Water Protection Fund (WPF) and the Agency's Water Quality Fund (WQF). The subprogram is responsible for negotiating with other states, Indian tribes and the federal government on issues relating to the allocation, uses and protection of Arizona's entitlement of Colorado River water. The subprogram collects and evaluates data and information to support the preparation of recommendations regarding the protection and allocation of Colorado River water. The subprogram monitors and participates in the resolution of environmental issues arising out of the Endangered Species Act designations within the Lower Colorado River Basin. ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 4,785.3 0.0 2,888.9 0.0 1,553.1 0.0 6,291.2 0.0 358.1 0.0 6,471.2 0.0 FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 439.9 0.0 0.0 455.0 0.0 0.0 465.3 0.0 0.0 Program Total 7,674.2 7,844.3 6,829.3 Federal Funds 0.0 0.0 0.0 FTE Positions 14.8 15.8 15.8 Program Total 439.9 455.0 465.3 FTE Positions 8.0 8.0 8.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Subprogram Goals and Performance Measures: u Subprogram Goals and Performance Measures: u Goal 1 To analyze and recommend to the Department of the Interior (DOI) the allocation and provisions for contracting of Colorado River water and Central Arizona Project (CAP) water. Performance Measures • Percent of recommendations for water allocations presented to and accepted by the DOI • Percent of recommendations for provisions for contracting presented to and accepted by Department of Interior Page 562 FY 1998 Actual FY 1999 Actual Goal 1 To assess and report information on statewide water resource demands and supplies. Performance Measures • Groundwater basin reports produced that FY 2000 Expected FY 2001 Expected 100 100 100 100 80 80 85 85 FY 1998 Actual 20 FY 1999 Actual 10 FY 2000 Expected 20 FY 2001 Expected 30 profile current and future water supplies and demands, that describe the geologic and hydrologic conditions and that analyze the chemical quality of the water supplies Department of Water Resources Natural Resources 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u have access to the most accurate and current water resources information available. Goal 2 To develop strategies that address water resource issues statewide. FY 1998 Actual Performance Measures • Technical assistance projects provided to FY 1999 Actual 4 FY 2000 Expected 7 FY 2001 Expected 11 14 areas outside AMAs that request support in quantifying and improving management of the area's water resources u FY 1998 Actual Performance Measures • Hydrologic Map Series (HMS), data and u Performance Measures • New projects funded and contracts written • Miles of stream benefited by capital improvements • Community-based plans developed • Research projects funded • Ongoing contracts monitored through site FY 2000 Expected FY 2001 Expected 20 17 30 0 53 43 60 0 3 1 2 0 2 4 4 0 20 18 25 25 visits u FY 1998 Actual FY 1998 Actual Performance Measures • Permit applications reviewed • Draft and final well inspection rule FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 1020 1000 1000 1 1 1 1 SUBPROGRAM SUMMARY HYDROLOGY Contact: Greg Wallace, Assistant Director Phone: (602) 417-2448 A.R.S. 45-104, 45-105 10 FY 1999 Actual 71 73 FY 2000 Expected FY 2001 Expected 73 75 u Goal 3 To develop spatial database systems and applications capable of collecting, organizing, maintaining and displaying the data required to meet the needs of the Agency and its constituents FY 1998 Actual map products • Percent of users satisfied with desktop GIS tools support WCA.2.6 FY 1999 Actual FY 2000 Expected FY 2001 Expected 100 100 100 100 100 100 100 100 SUBPROGRAM SUMMARY WATER BANKING AUTHORITY Contact: Tim Henley, Manager Phone: (602) 417-2418 A.R.S. 45-2426 Subprogram Mission: Subprogram Mission: To provide the Agency and citizenry with accurate data collection, professional analyses and timely dissemination of water resources information to ensure that public policy is based on sound technical analysis. Subprogram Description: This subprogram is responsible for the collection of surface and groundwater data statewide. Information is analyzed and disseminated in the form of technical documents, report publication and special studies of critical areas. Technical assistance and hydrological reviews are provided to all areas of the Agency, local water users and State and federal governments. ($ Thousands) Funding and FTE Amounts: 10 and adequate water supply within statutory deadlines • Percent of users satisfied with the use of packages submitted WCA.2.5 • Permits reviewed and issued for assured Performance Measures Goal 4 To manage contaminated water at groundwater contamination sites in Arizona. 10 FY 2001 Expected Goal 2 To conduct special investigations of critical groundwater areas to ensure that management decisions have a sound technical justification. Performance Measures FY 1999 Actual 10 FY 2000 Expected modeling reports generated with accurate and timely dissemination Goal 3 To target and expend Water Protection Funds to protect and preserve the flow and quality of water in the streams of Arizona. FY 1998 Actual FY 1999 Actual FY 1999 Actual FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,166.6 0.0 214.8 83.3 2,733.2 0.0 216.3 29.9 2,797.6 0.0 216.3 0.0 Program Total 2,464.7 2,979.4 3,013.9 FTE Positions 46.2 54.8 54.8 To use the Central Arizona Project to store otherwise unused Arizona entitlement to Colorado River water within the State to meet future water needs within the State, including protecting Arizona's municipal and industrial users against future Colorado River water shortages (firming existing supplies), meeting the water management goals of the State, helping facilitate the settlement of water rights claims by Indian communities against the State and providing opportunities for agencies within California and Nevada to store unused Colorado River water in Arizona to assist those states to meet their future water needs. Subprogram Description: The Arizona Water Banking Authority (Authority) was established in 1996 with the passage of House Bill 2494. It is a five-member commission with two non-voting ex officio members appointed by the President of the Arizona Senate and the Speaker of the Arizona House of Representatives. The Director of the Department of Water Resources (DWR) is a member of the Authority and serves as its chairman. DWR and the Central Arizona Project provide technical support to the Authority. DWR also provides legal and administrative support. The Authority annually submits a report to the Governor, the President of the Senate and the Speaker of the House containing a full and complete accounting of its transactions for the preceding year. The Authority must also adopt a Plan of Operation each calendar year. Subprogram Goals and Performance Measures: u Goal 1 To ensure that the Agency and the general public Natural Resources Department of Water Resources Page 563 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY 2000 Estimate FY 2001 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,000.0 0.0 7,710.9 0.0 2,000.0 0.0 17,115.5 0.0 2,000.0 0.0 18,241.1 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Program Total 9,710.9 19,115.5 20,241.1 FTE Positions 3.0 3.0 3.0 FY 1999 Actual Subprogram Goals and Performance Measures: u • Percent of unused entitlement recharged u FY 1999 Actual 78 85 825.2 0.0 1,265.7 835.9 0.0 1,641.6 Federal Funds 113.7 90.1 89.2 Program Total 1,534.3 2,181.0 2,566.7 FTE Positions 16.5 15.0 15.0 FY 2000 Expected 4 Dam Safety FY 2001 Expected 86 4 Flood Mitigation 88 WCA.3.1 • Percent of funds expended FY 1998 Actual FY 1999 Actual 81 83 FY 2000 Expected FY 2001 Expected 86 90 Goal 3 To support Authority members by providing accurate, timely information on credits earned and available, Water Bank activity, amounts of water recharged, available funds and other matters that affect operation of the Water Bank. Performance Measures • Percent of authority members expressing FY 1998 Actual FY 1999 Actual 100 100 FY 2000 Expected FY 2001 Expected 100 100 satisfaction with staff activity WCA.3 FY 2001 Estimate 1,119.9 0.0 300.7 Goal 2 To effectively target and expend resources to earn credits that will enable the program to carry out the goals set forth in the Authority's enabling legislation. Performance Measures u FY 1998 Actual FY 2000 Estimate This Program Contains the Following Subprograms: Goal 1 To recharge Arizona's unused Colorado River water entitlement as funding and facilities permit. Performance Measures ($ Thousands) Funding and FTE Amounts: FY 1999 Actual PROGRAM SUMMARY SAFETY OF DAMS AND FLOOD CONTROL Contact: Darrell Jordan, Assistant Director Phone: (602) 417-2440 A.R.S. 45-1401 et. seq., 45-1501 et. seq. SUBPROGRAM SUMMARY DAM SAFETY Contact: Darrell Jordan, Assistant Director Phone: (602) 417-2440 A.R.S. 45-104, 45-105 et. seq. Subprogram Mission: To reduce the likelihood of catastrophic dam failure or uncontrolled release of water from dams within the Agency's jurisdiction. Subprogram Description: This subprogram is responsible for inspection and review of nonfederal jurisdictional dams in Arizona for compliance with safety standards through the review of applications for proposed new dams and monitoring of construction of new dams and repairs for existing facilities. The subprogram also inspects and evaluates operating dams to determine if safety deficiencies exist and develops the action plans to correct deficiencies. ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 515.5 0.0 488.6 0.0 499.3 0.0 4.8 5.7 800.0 0.0 1,200.0 0.0 Program Mission: Other Non Appropriated Funds Federal Funds To promote the management of floodplains and dams to reduce loss of life and damage to property. Program Total 526.0 1,288.6 1,699.3 FTE Positions 9.0 9.0 9.0 Program Description: This program is responsible for inspection and review of nonfederal jurisdictional dams for compliance with safety standards, providing assistance to local flood management programs in the administration of the federal National Flood Insurance Program (NFIP) and designing statewide flood warning systems. Subprogram Goals and Performance Measures: u Goal 1 To assure that dam design, construction, operation and maintenance are in compliance with State laws and current dam safety guidelines. Performance Measures • Number of High Hazard Potential Dam Inspections as a percent of standard • Number of Significant Hazard Potential Dam Inspections as a percent of standard • Number of Low Hazard Potential Dam Inspections as a percent of standard • Cost per O&M inspection (in dollars) Page 564 Department of Water Resources FY 1998 Actual FY 1999 Actual FY 2000 Expected FY 2001 Expected 63 33 83 100 79 46 50 100 82 53 53 100 NA 2,000 1,800 1,700 Natural Resources 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 To bring dams into compliance with State laws and dam safety guidelines. FY 1998 Actual Performance Measures • Number of dams classified in a non- FY 2000 Expected FY 2001 Expected 24 25 21 18 8 8 150 130 emergency unsafe condition • Determination of jurisdictional status of unregistered dams WCA.3.2 FY 1999 Actual SUBPROGRAM SUMMARY FLOOD MITIGATION Contact: Darrell Jordan, Assistant Director Phone: (602) 417-2440 A.R.S. 45-1501 et.seq. Subprogram Mission: To reduce the loss of lives, property and water resources in Arizona by providing appropriate flood information to the National Weather Service and local entities, and by facilitating appropriate development and mitigating the impact of inappropriate development within floodplains through structural and nonstructural flood control planning assistance. Subprogram Description: This subprogram is responsible for assisting communities that participate in the federal National Flood Insurance Program (NFIP). The subprogram provides assistance in developing flood control projects; the planning, design and construction of flood warning systems; delineation of floodplains; and setting State standards with local, State and federal agencies during times of flood emergencies. ($ Thousands) Funding and FTE Amounts: FY 1999 Actual FY 2000 Estimate FY 2001 Estimate 604.4 0.0 295.9 108.0 336.6 0.0 465.7 90.1 336.6 0.0 441.6 89.2 Program Total 1,008.3 892.4 867.4 FTE Positions 7.5 6.0 6.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u Goal 1 To design and construct a statewide high-speed data collection and dissemination network. FY 1999 Actual FY 1998 Actual Performance Measures • Percent completeness of the construction 60 85 FY 2000 Expected FY 2001 Expected 100 100 (and/or operational status) of the communications network u Goal 2 To promote appropriate management of floodplains by evaluating the compliance of the 105 subscribing communities with NFIP and State statutes at least once every five years and by providing technical assistance as requested. FY 1998 Actual Performance Measures • Number of subscribing communities FY 1999 Actual 28 10 FY 2000 Expected 18 FY 2001 Expected 15 evaluated u Natural Resources u u u u u Department of Water Resources Page 565 Appendix 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS HISTORY OF ARIZONA’S BUDGET REFORM Introduction Since its enactment, budget reform has stimulated dramatic changes in the way Arizona’s state government functions. The key provisions of the Arizona Budget Reform Act, originally enacted in 1993, are to make State government activities more understandable to the public, the Governor and the Legislature, and to hold agencies accountable for their mandates and their use of public resources. The budget reform legislation requires: (1) each agency to formally identify all of their programs and subprograms; (2) each agency, program and subprogram to develop strategic plans; (3) each agency to submit biennial budgets; and (4) the Strategic Program Area Review of state programs. The original Act has been amended nearly every year since 1993. A composite version of the most current Budget Reform legislation can be found beginning on page A-7 of the Appendix. With the passage of Chapter 210, Laws 1997, Arizona’s budget reform has become a permanent part of the State’s legislation. Strategic Planning Advisory Committee. The Budget Reform Legislation as originally drafted did not articulate how the mandatory agency planning requirements would be implemented. The Director of the Governor’s Office of Strategic Planning and Budgeting (OSPB) was given responsibility for drafting the instructions. In early 1994, the Strategic Planning Advisory Committee (SPAC) was created by OSPB to help define a strategic planning model and process for Arizona State Government. The Committee first surveyed all state agencies to identify barriers to successful implementation of a standard planning process. Next, the members evaluated existing agency strategic plans and processes and reviewed approaches used by other states. Once common elements and best practice approaches had been identified, the Committee set about defining a model for the state. To ensure consistency in application of the model, the Committee developed a comprehensive Strategic History of Arizona’s Budget Reform Planning and Performance Measurement Handbook. Additionally, the members organized a conference for agency executives and strategic planners. The conference was designed to introduce the model, the required elements, and the Handbook. Finally, a team from the Committee worked with the Office for Excellence in Government to determine the training needs of state agencies. The members made sure that the training mirrored the newly defined state model and worked closely with the consultants who were chosen to develop a two-day interactive strategic planning workshop. As a result of the extensive work in defining Arizona’s strategic planning model and process, the Committee won the 1994 Governor’s Spirit of Excellence Award for Teams. Program Definition Budget reform requires each agency to identify its programs and subprograms. Historically, agencies have had considerable latitude in defining their programs. Some have defined programs on the basis of organizational structure, some by funding source, and still others by function. As a result, considerable variation exists in the level of detail provided, the scope of the activities represented, and the funding and FTE positions associated with the programs and subprograms. In addition, some agencies have identified only one program, while others have identified more than 77 programs and subprograms. The program and subprogram structure chosen has a profound affect on the agencies. First, strategic plans must be developed for each identified program and subprogram. Next, the hierarchy dictates the organization of this document, the Master List of State Government Programs. Finally, by FY 2006, all agencies will be required to submit their financial requirements by program and subprogram. Strategic Plans Budget reform also requires the development of strategic plans that emphasize results-oriented performance for all agencies, programs, and subprograms. These plans establish strategic direction; define expected results; APPENDIX Page A-1 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS facilitate resource allocation; aid management in monitoring agency performance; and support budget requests of the agency, programs, and subprograms. Arizona’s strategic planning model requires standard elements for all plans including: a mission statement, a description, goals, objectives, performance measures and summary funding and FTE position information. The agency, program, and subprogram strategic plans developed by each budget unit are the source documents for the Master List. The mission, key goals and performance measures, and the funding and full-time equivalent positions (FTE) associated with each agency, program, and subprogram are compiled into the Master List. Budgets The difference between the agency strategic plan and the program and subprogram strategic plans is one of focus. Program and subprogram goals and performance measures will be specific to those areas. On the other hand, the goals at the agency level will transcend the program structure and the performance measures will represent key agency outcomes. Agency Strategic Plan. The agency strategic plan establishes the future direction for the organization as a whole, reflecting a "top-down" orientation that transcends the program structure. Through the agency strategic plan, the director can articulate the agency’s priorities, which may be identified as critical or strategic issues. Since FY 1996, the majority of State agencies have been subject to a biennial budget process. Laws 1996, Chapter 339 moved four additional budget units to biennial status, leaving 17 State government organizations subject to annual appropriations. Laws 1997, Chapter 210 amended this requirement to include all budget units in biennial budgeting, beginning September 1998 with the FY 2000 – FY 2001 request. Since 1996, budget units have also been required to provide their agency key performance measures with their budget requests. The agency strategic plan is not intended to be a compilation of every program and subprogram activity. Rather, it should be oriented toward the few key strategic goals that reflect future direction for the organization as a whole, as well as any critical issues identified by the agency. Program Budgeting. The goal of program budgeting is to achieve a budget system that links a program’s mission, outcomes, and cost effectiveness with planning and accountability. The benefits of program budgeting include improvement of accountability, resource allocation, and the tracking of performance. The agency strategic plan has been a required submittal to OSPB and JLBC Staff since 1993. The agency strategic plan is required to be submitted by September 1 of each year. Laws 1997, Chapter 210 requires OSPB and the JLBC Staff to develop a schedule that will define the migration of all budget units to program budgeting by FY 2006. Program/Subprogram Strategic Plans. Agencies are also required to develop strategic plans for each program and subprogram. These plans reflect all of the key primary activities, as well as any relevant strategic issues. Definition. The OSPB and JLBC staffs have discussed the definition of program budgeting and the migration schedule at various times since the passage of Chapter 210 in 1997. It was agreed that program budgeting would, for the most part, be defined such that programs would be functional in nature, rather than based on a funding source. Master List of State Government Programs The Master List is a comprehensive inventory of all state government programs and subprograms. The document allows the users to view the key primary activities and the strategic issues facing agencies in context with the required resources and expected results. Page A-2 Phased-in approach. It was also decided that the budget units would be phased into program budgeting in three groups. Phase I includes a majority of the single program and/or single cost center budget units. Phase II and Phase III include those agencies with more complicated program structures. Phase I agencies submitted their FY 2000 - FY 2001 biennial budgets by APPENDIX History of Arizona’s Budget Reform 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS program; Phase II agencies will submit their FY 2002 – FY 2003 biennial budget by program; and Phase III agencies will submit their FY 2004 – FY 2005 biennial budget by program. The migration schedule can be found on page A-5 of the Appendix. Budget forms. Consideration was also given to the requirements for budget submittals. Currently, agencies submit a full set of budget forms for each budget cost center. Given that there are three times as many programs and subprograms as current cost centers, requiring agencies to submit this full set of forms would significantly increase agencies’ budgetary paperwork. OSPB and JLBC Staff believe this increase in paperwork would detract from the quality of the budget submissions. It was agreed, therefore, that a full set of schedules would not be necessary. The level of detail contained in Phase II and Phase III agency budget submissions will be agreed to by OSPB and JLBC staff prior to instructions being issued. Finally, the migration schedule may need to be revisited based upon discussions about the level of detail in agency budget submissions. Additional challenges. Implementation of program budgeting faces other challenges as well. First, the program structure contained in the current Master List does not necessarily parallel the structure used for budgeting purposes. Discussions about the current program and budget structures are currently underway between OSPB and JLBC in order to reach some consensus about an appropriate program budgeting structure for Phase II and III agencies. Additionally, significant operation and financial reporting issues must be addressed to ensure a smooth transition. Finally, if program budgeting is to be implemented successfully by FY 2006, continued cooperation between the Executive and Legislative branches will be essential. legislation in 1998 left the process in limbo for the future. Just as the strategic planning model needed to be defined, the PAR process needed to be determined. A multi-agency Program Authorization Review Advisory Committee was formed by OSPB late in 1994. The process developed by the Committee consists of four steps. Self-Assessment. The agency responsible for a program subject to PAR initiates the process by conducting a self-assessment of the program. The assessment concentrates on specific questions about the program’s background; funding; strategic planning; performance measurement and results; and other issues posed by the Legislature, the Executive, or the agency. Joint review. Next, OSPB and the JLBC Staff jointly review the self-assessments and prepare a report of their findings for each of the programs under review. These reports are distributed to each legislator, the Governor and the affected agencies. Retain, eliminate or modify. In the third step, OSPB and the JLBC Staff independently determine whether to retain, eliminate, or modify funding and related statutory references for the programs. The REM recommendations are presented as part of the Executive Budget and the JLBC Proposed Budget in January for consideration during the Legislative session. Joint Legislative PAR Committees. Finally, Joint Legislative PAR Committees, new to the process in 1997, review the joint reports and REM recommendations, hold public hearings and make REM recommendations to the full Legislature. The Committees are responsible for overseeing the preparation of any proposed legislation to implement the recommendations and for the introduction of this legislation. Program Authorization Review In 1995, the State began implementing the program authorization review (PAR) process. These program evaluations result in decisions to retain, eliminate, or modify (REM) particular programs. In three legislative sessions, a total of 88 programs and subprograms were reviewed. The executive reviewed an additional six programs and subprograms in FY 2000, bringing the total number of programs reviewed to 94, even though PAR History of Arizona’s Budget Reform The PAR process provides an opportunity to identify whether programs are actually achieving intended results, thereby ensuring greater agency accountability. By providing more meaningful information about a program’s mission, priorities, and measurable accomplishments, the PARs greatly improve the resource allocation process. However, the failure to pass PAR legislation in 1998 left the process in limbo for the future. APPENDIX Page A-3 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Strategic Program Area Review During the 1999 legislative session, SB 1365 (Laws 1999, Chapter 148) was passed which modifies the program authorization review process as follows: • Renames the program authorization review (PAR) process to the Strategic Program Area Review (SPAR). The SPAR is intended to focus the review on the consolidation of similar programs across agencies. • Requires agencies to submit updated strategic planning information for the entire agency and each program and subprogram to OSPB and JLBC on September 1 • Removes the requirement to name in legislation programs subject to SPAR • Moves the date for agencies to submit selfassessments to OSPB and JLBC to June 1 of every odd-numbered year • Moves the date for OSPB/JLBC staff to submit their joint report to the Governor and the Legislature to January 1 of every even-numbered year • Adds specific additional information to be included in the findings and recommendations of the joint report including: a description of personnel, facilities, equipment, and funding of the area by all Page A-4 budget units and whether the program area should be consolidated into one budget unit if the area is administered by more than one budget unit • Eliminates the Joint Legislative PAR Committees In addition, three program areas including the Arizona Ports of Entry, Domestic Violence, and University Extended Education were selected to be reviewed during the 2000 Legislative session. Recognition In 1995, the State of Arizona received the National Excellence Award from the LBJ School of Public Administration at the University of Texas-Austin for its efforts to use performance measures to manage for results. The State also received the Distinguished Budget Presentation Award by the Government Finance Officers Association. While Arizona has gained national recognition for its budget reform efforts, many implementation challenges remain. Probably the greatest challenge is using performance measures for accountability. n APPENDIX History of Arizona’s Budget Reform 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS PROGRAM BUDGETING MIGRATION SCHEDULE PHASE ONE AGENCY AGENCY ACCOUNTANCY BOARD MINES AND MINERAL RESOURCES ADMINISTRATIVE HEARING OFFICE NATUROPATHIC BOARD APPRAISAL BOARD NAVIGABLE STREAMBED ADJUDICATION ARTS COMMISSION BOARD OF NURSING AUTO THEFT AUTHORITY NURSING CARE EXAM BOARD BANKING DEPARTMENT OCCUPATIONAL THERAPY EXAMINERS BARBER EXAMINERS BOARD OPTOMETRY BOARD BEHAVIORAL HEALTH EXAMINERS BRD OSHA REVIEW BOARD BOXING COMMISSION OSTEOPATHIC EXAMINERS BOARD CHIROPRACTIC EXAMINERS BOARD PERSONNEL BOARD STATE COMPENSATION FUND PHARMACY BOARD COSMETOLOGY BOARD PHYSICAL THERAPY EXAMINERS BOARD DENTAL EXAMINERS BOARD ARIZONA PIONEERS' HOME DISPENSING OPTICIANS BOARD PODIATRY EXAMINERS BOARD STATE BOARD OF EQUALIZATION POWER AUTHORITY GOV'S OFFICE OF EQUAL OPPORTUNITY PRESCOTT HISTORICAL SOCIETY BOARD OF EXECUTIVE CLEMENCY PRIVATE POST-SECONDARY ED BOARD FUNERAL DIRECTORS AND EMBALMERS PSYCHOLOGISTS EXAMINERS BOARD STATE GAMING AGENCY PUBLIC SAFETY PERS. RETIREMENT ARIZONA GEOLOGICAL SURVEY STATE BOARD OF TAX APPEALS OFFICE OF THE GOVERNOR ARIZONA RANGERS' PENSION COUNCIL FOR THE HEARING IMPAIRED REGISTRAR OF CONTRACTORS HOMEOPATHIC MEDICAL EXAMINERS RESIDENTIAL UTILITY CONSUMER OFFICE INDIAN AFFAIRS COMMISSION RESPIRATORY CARE EXAMINERS BRD LAW ENFORCEMENT MERIT SYSTEM SCHOOL CAPITAL FACILITY BOARD LIQUOR LICENSES AND CONTROL SECRETARY OF STATE LOTTERY STRUCTURAL PEST CONTROL BOARD OF MEDICAL EXAMINERS BOARD OF TECHNICAL REGISTRATION MEDICAL STUDENT LOAN BOARD COMMISSION ON UNIFORM STATE LAWS STATE MINE INSPECTOR VETERINARY MEDICAL EXAMINERS BRD Program Budgeting Migration Schedule APPENDIX Page A-5 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS PROGRAM BUDGETING MIGRATION SCHEDULE PHASE TWO AGENCY AGENCY ARIZONA CRIMINAL JUSTICE COMMISSION LEGISLATURE ACUPUNCTURE BOARD OEG ADMINISTRATION OSPB BUILDING AND FIRE SAFETY PARKS BOARD STATE BOARD FOR CHARTER SCHOOLS COMMISSION FOR POST-SECONDARY ED EXPOSITION AND STATE FAIR BOARD PUBLIC SAFETY COMMUNITY COLLEGES RACING CORPORATION COMMISSION RADIATION REGULATORY AGENCY CORRECTIONS DEPARTMENT OF REAL ESTATE DRUG & GANG PREVENTION RESOURCE. CNT. BOARD OF REGENTS EMERGENCY & MILITARY AFFAIRS ARIZONA STATE RETIREMENT SYSTEM GAME AND FISH DEPARTMENT REVENUE GITA STATE TREASURER HISTORICAL SOCIETY OFFICE OF TOURISM INDUSTRIAL COMMISSION DEPARTMENT OF TRANSPORTATION INSURANCE VETERAN’S SERVICE COMMISSION JUDICIAL SYSTEM DEPARTMENT OF WATER RESOURCES JUVENILE CORRECTIONS WEIGHTS AND MEASURES LAND DEPARTMENT PROGRAM BUDGETING MIGRATION SCHEDULE PHASE THREE AGENCY AGENCY AGRICULTURE EDUCATION AHCCCS ENVIRONMENTAL QUALITY ASU-MAIN CAMPUS HEALTH SERVICES ASU-WEST CAMPUS NAU ASU EAST CAMPUS SCHOOLS DEAF AND BLIND ATTORNEY GENERAL UA-MAIN CAMPUS COMMERCE UA HEALTH SCIENCES CENTER ECONOMIC SECURITY Page A-6 APPENDIX Program Budgeting Migration Schedule 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ARIZONA BUDGET REFORM LEGISLATION Following is a summary of the legislation related to strategic planning, budgeting, and program authorization review, as amended by Chapters 148, Laws 1999; Chapter 210, Laws 1997; Chapter 339, Laws 1996; Chapter 283, Laws 1995; Chapter 218, Laws 1994; and Chapter 252, Laws 1993: Section 35-101, Arizona Revised Statutes, is amended to read: 35-101. Definitions In this chapter, unless the context otherwise requires: 1. "Allotment" means the allocation of an appropriation or other fund source over a full fiscal year within a budget program or expenditure class. 2. "Budget estimates" means statements with accompanying explanations, as provided by this chapter, in which a budget unit states its financial requirements and requests appropriations. 3. "Budget program" means functions and activities of a budget unit or within a budget unit that are preplanned to fulfill a distinct mission. 4. "Budget unit" means any department, commission, board, institution or other agency of the state organization receiving, expending or disbursing state funds or incurring obligations against the state. 5. "Claim" means a demand against the state for payment for either: (a) Goods delivered or, in the case of highway construction, goods or facilities to be delivered by the federal government. (b) Services performed. 6. "Encumbrance" means an obligation in the form of any purchase order, contract or other commitment which is chargeable to an appropriation or any other authorized fund source and for which a part of the fund source is reserved. It ceases to be an encumbrance when paid or canceled. 7. "Expenditure class" means one of the kinds of expenditure denoting a class of services or commodities purchased or properties acquired as specified in the classification of expenditures prescribed by the director of the department of administration for use in expenditure accounting, in making budget estimates and in the budget reports and budgets. 8. "Prepayment" means the payment of a claim before receiving the goods or services. 9. "Purchase order" means a document that is signed by the appropriate agency authorized signatory, that requests a vendor to deliver described goods or services at a specific price and that on delivery and acceptance of the goods or services by this state becomes an obligation of this state. Section 35-113, Arizona Revised Statutes, is amended to read: 35-113. Submission of budget estimates By July 1, 1998, the staff of the joint legislative budget committee and the governor's office of strategic planning and budgeting shall issue a schedule specifying the year in which each budget unit shall begin submitting the financial requirements for each program and subprogram for which the budget unit is wholly or partially responsible as determined pursuant to section 35-122. All budget units shall be converted by fiscal year 2006. Section 35-115, Arizona Revised Statutes, is amended to read: 35-115. Contents of budget report Each budget report of odd-numbered years as required by section 35-111 shall include the following: 1. Summary statements of the financial condition of the state, to include: (a) A consolidated balance sheet showing all current assets and liabilities of the state at the close of the fiscal year last concluded. (b) Summary statements of the actual income and expenditures of the fiscal year last concluded. (c) Similar summary statements of estimated fund balances for the current fiscal year. 2. Schedules showing actual income from each source for the preceding fiscal year and the estimated income of the current fiscal year and of the two ensuing fiscal years. The statements of income and estimated income Arizona’s Budget Reform Legislation APPENDIX Page A-7 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS 3. 4. 5. 6. shall be itemized by source, by budget units and sources, and by funds and shall show separately revenue from nonrevenue, all detailed by sources. Detailed comparative statements of expenditures and requests for appropriations by funds, budget units, budget programs and budget classes, showing the expenditures for the fiscal year last concluded, and the estimated expenditures for the current year, and the request of each budget unit and the governor's recommendations for appropriations for the two ensuing fiscal years, all distributed according to budget programs and budget classes. In connection with each expenditure involving construction projects to be completed in one or more fiscal years, there shall be shown the total estimated cost of each project and the amount recommended to be appropriated and expended in each ensuing fiscal year until completion of the project. The state capital improvement plan and the governor's recommendations concerning the plan shall be incorporated into the budget report. A summary statement for each fund of the cash resources estimated to be available at the beginning of the next two fiscal years and the estimated cash receipts for the two ensuing fiscal years, as compared with the total recommended amounts for appropriations for all budget programs and budget classes for the two ensuing fiscal years, and if the total of the recommended expenditures exceeds the total of the estimated resources, recommendations as to how the deficiency is to be met and estimates of receipts from any proposed additional revenues. For the 1999-2000 fiscal year and thereafter, delineation, by budget unit, of requested expenditures for administrative costs, including administrative personnel salaries and employee related expenses and direct, indirect and shared costs for administrative office space, equipment, supplies and overhead. For purposes of this paragraph, "administrative" means any supportive activity relating to management, supervision, budget or execution of the affairs of the budget unit as distinguished from activities relating to its primary direct service functions. The process of delineation and determination of what constitutes administrative costs for each budget unit shall be developed by the governor's office of strategic planning and budgeting in consultation with the director and staff of the joint legislative budget committee. A summary on one page or less providing selected performance measures of the budget unit for the previous fiscal year and the budget years. The performance measures may be expressed as service level measures on a unit cost basis and shall be established by the governor's office of strategic planning and budgeting in consultation with the director and staff of the joint legislative budget committee. Section 35-122, Arizona Revised Statutes, is amended to read: 35-122. Strategic plans; program lists; compilation A. Consistent with instructions issued by the governor, the administrative head of each budget unit is responsible for: 1. Developing a strategic plan for the entire budget unit. At a minimum, the plan shall extend for the current fiscal year and the two ensuing fiscal years and shall contain a mission statement, goals, objectives and performance measures for the budget unit as a whole. The performance measures shall be stated in terms that are consistent with a budget unit's goals and objectives and that emphasize results. The strategic plan shall be submitted to the governor's office of strategic planning and budgeting and to the staff of the joint legislative budget committee by September 1 of each year. 2. Developing a strategic plan for each program identified in subsection B of this section. The plan shall use the same format as the plan required under paragraph 1. These plans shall not be submitted to the governor's office of strategic planning and budgeting and the staff of the joint legislative budget committee unless otherwise required for a strategic program area review authorized by section 41-1275. B. Consistent with instructions issued by the governor, the administrative head of each budget unit is responsible for developing a list of programs for the budget unit. For each program the list shall include a description, its mission statement, goals, performance measures that emphasize results and budgetary data for the current and prior fiscal year. The budgetary data shall include funding amounts, regardless of source. The list of programs shall be submitted to the governor's office of strategic planning and budgeting by September 1 of each year. The governor's instructions shall allow budget units with a minimal number of programs to consolidate their Page A-8 APPENDIX Arizona’s Budget Reform Legislation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS submissions for the strategic plan required under subsection A of this section with the list of programs required under this subsection. C. The governor's office of strategic planning and budgeting shall compile the submissions required in subsection B of this section and no later than five days after the regular session of the legislature convenes of each evennumbered year shall publish a master list of programs that are performed or overseen by state government. In consultation with the staff of the joint legislative budget committee, the governor's office of strategic planning and budgeting may modify the list of programs submitted by each budget unit. The master list shall include the program description, mission statement, goals, performance measures and budgetary data. The list shall include all programs that are administered jointly by two or more budget units. D. For purposes of this section, a program may include a subprogram as determined by the governor's office of strategic planning and budgeting and the staff of the joint legislative budget committee.35-122 Section 41-1275, Arizona Revised Statutes, is amended to read: 41-1275. Strategic program area reviews; procedures; definition A. In consultation with the governor's office of strategic planning and budgeting, the staff of the joint legislative budget committee shall recommend to the joint legislative budget committee by January 1 of each oddnumbered year a list of program areas suggested for strategic program area review. Each budget unit may submit suggestions for which of its programs should be subject to strategic program area reviews. The joint legislative budget committee may designate subprograms or portions of particular programs to be subject to a strategic program area review. Budget units may be required to develop joint self-assessments if their programs are of a similar nature. B. The joint legislative budget committee shall determine those program areas that are subject to strategic program area review from the list of program areas submitted. The staff of the joint legislative budget committee and the governor's office of strategic planning and budgeting shall review the program areas. To aid in the review, the budget unit responsible for the program that is subject to strategic program area review shall prepare a self-assessment of its program by June 1 of the odd-numbered year in which the program is being reviewed. The self-assessment shall address the efficiency and effectiveness of each program operation and whether its current operation is consistent with the original legislative intent. The self-assessment shall be consistent with instructions issued by the governor's office of strategic planning and budgeting and joint legislative budget committee staff and shall be submitted to the two offices. The two offices shall evaluate the program areas according to agreed upon factors and shall jointly produce a report of their findings and recommendations for whether to retain, eliminate or modify funding and related statutory references for the programs that are subject to strategic program area review to the president of the senate, the speaker of the house of representatives and the governor no later than January 1 of each even-numbered year. The findings and recommendations shall include a description of personnel, facilities, equipment and funding of the strategic program area by all budget units or entities and shall address the views of the two offices on the program's efficiency, effectiveness and necessity and whether the program area should be consolidated into one budget unit if the program area is being administered by more than one budget unit. C. The speaker of the house of representatives and the president of the senate shall assign all strategic program areas recommended by the joint legislative budget committee, pursuant to subsection B of this section, to the appropriations committees. The speaker of the house of representatives and the president of the senate may additionally assign the strategic program areas to an appropriate standing committee. The assigned standing committee shall hold at least one public hearing for the purpose of receiving public input and developing recommendations to the appropriations committees whether to retain, eliminate or modify funding and related statutory references for the strategic program area subject to review. If the speaker of the house of representatives and the president of the senate choose not to assign the strategic program areas to an additional standing committee the appropriations committee shall hold at least one public hearing for the purpose of receiving public input in developing recommendations whether to retain, eliminate or modify funding and related statutory references for the strategic program area subject to review. D. For purposes of this section, "strategic program area" means a program, function or activity of state government conducted by one or more budget units or entities, or subdivisions of budget units or entities, and Arizona’s Budget Reform Legislation APPENDIX Page A-9 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS includes all personnel, facilities, equipment and funding of the program, function or activity, including federal, state, local and other funding. A strategic program area may include a subprogram area as determined by the governor's office of strategic planning and budgeting or the joint legislative budget committee staff 41-1275 n Page A-10 APPENDIX Arizona’s Budget Reform Legislation 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS GLOSSARY 90/10 - Professional and occupational licensing agencies funded through retention of 90% of fees collected and licenses issued. The remaining 10% is deposited into the General Fund. Accountability - Monitoring, measuring and evaluating the performance and progress of plans and programs to ensure that results are achieved. Administrative Costs - Costs that are incurred for a common or joint purpose and that benefit more than one cost center, program or subprogram and, therefore, can not readily be assigned to one. For a list of administrative activities, see the most recent OSPB Budget Instruction Manual. established in the most recent Executive Budget Instruction Manual. Cost Center - The allocation of resources by functional area within a budget unit. Customer - Anyone whose best interests are served by, or who receives or uses the products of, an agency, program or subprogram. Efficiency - A measure of productivity, the cost or time to provide a good or service. Employee Related Expenses (ERE) - The State’s contribution to an employee’s benefit package: FICA, retirement, insurance, etc. Appropriated Fund - The Legislatively mandated segregation of funds, used and monitored by the General Accounting Office as a separate self-balancing set of accounts. Federal Funds - Amounts collected and made available to the state by the Federal government, usually categorical or block grants and entitlements. Arizona Revised Statutes (A.R.S.) - The laws governing Arizona. Full-Time Equivalent (FTE) Position - A position calculated at 2,080 hours per year or 2,088 in a leap year. Baseline - Base level of performance used to set improvement goals and to assess progress. Fiscal Year (FY) - The State’s yearly accounting period begins July 1 and ends June 30. Benchmarking - Collecting information on processes and best practices, evaluating why they are successful and applying what is learned. General Fund - The major State account into which monies are collected for the general purposes of government and major expenditure source from which agencies make payments for specified purposes. Primary revenue sources include sales, income and property taxes. Biennial Budgeting - A process that estimates revenues and expenditures for a two-year period. Budget - A plan of financial information embodying an estimate of proposed expenditures for a given period and the proposed means of financing them. Budget Unit - An agency, department, commission, board or other state organization receiving, expending, disbursing or incurring obligations against state funds. All budget units are subject to the requirements of the budget reform legislation. Critical Issue – An issue identified in an agency’s letter to the Governor that requires additional funding to address program enhancements and other important funding concerns that fall outside the parameters Glossary Goal - The desired end result, generally after three or more years. Input - A performance measure that identifies the amount of resources needed to provide a particular product or service. Joint Legislative Budget Committee (JLBC) - Majority Leaders of the House and Senate; Chairmen and 5 members each of the House and Senate Appropriations Committees; and the Chairmen of the Senate Finance Committee and the House Ways and Means Committee. The JLBC conducts business related to fiscal management of the State's resources. APPENDIX Page A-11 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Joint Legislative Budget Committee (JLBC) Staff The Legislative counterpart to the OSPB prepares an analysis of the Governor's budget recommendation as soon as it is presented to the Legislature. Mission - A brief, comprehensive statement of purpose of an agency, program, or subprogram. Non-Appropriated Fund - Generally, a fund set up as an Enterprise or revolving fund; considered statutorily appropriated and not subject to the annual or biennial appropriation process. Objectives - Specific and measurable targets for accomplishing goals. Office of Strategic Planning and Budgeting (OSPB) The Governor’s OSPB staff prepares the guidelines for agencies’ budget submittals, the Executive Budget recommendation for review by the Governor, facilitates a strategic planning process for state government, and is responsible for implementing most of the provisions of budget reform legislation. Operating Budget - A plan of all proposed expenditures, other than capital expenditures, such as Personal Services and Employee Related Expenses (ERE), and Travel. Other Appropriated Fund - All money, excluding General Fund, appropriated by the Legislature for predetermined uses. Outcome - A performance measure that reflects the actual results achieved, as well as the impact or benefit, of an agency, program or subprogram. Output - A performance measure that focuses on the level of activity in a particular program or subprogram. Performance Measures - Used to measure results and ensure accountability (see input, output, outcome, efficiency, and quality). Performance Targets - Quantifiable estimates of results expected for a given time period. Personal Services – Line item expenditure for salaries and wages paid to employees, elected officials and board or commission members, payments for leave categories, overtime and other miscellaneous earnings. Page A-12 Program - A group of preplanned functions or activities that result in the accomplishment of a clearly defined mission. Program Authorization Review (PAR) - A formal review consisting of: an agency self-assessment, a joint OSPB and JLBC Staff review and report, and recommendations to retain, eliminate or modify the programs/subprograms. Program Budgeting - A budget system that focuses on program missions, achievements, accountability and cost effectiveness. Quality - A performance measure that reflects the effectiveness in meeting customer/stakeholder expectations (i.e. reliability, accuracy, courtesy, competence, responsiveness and completeness). Special Line Item (SLI) - Specific expenditure/budget accounts singled out through the appropriations process to provide high visibility of expenditure. Stakeholder - Any person or group with a vested interest in, or with expectations of a certain level of performance or compliance from, an agency, program or subprogram. Strategic Issue - A concern of vital importance to the organization; which usually impacts several or all of an agency’s programs. Strategic Management - Positioning an organization so it can prosper in the future, which includes budget and policy decisions supported by strategic, human resource, information technology, quality and capital planning. Strategic Plan - A practical action-oriented guide based on an examination of internal and external factors that directs goal-setting and resource allocation to achieve meaningful results over time. Subprogram - Two or more integral components of a program that can be separately analyzed to gain a better understanding of the larger program. Tracking Systems - Systems that monitor progress, compile management information and keep goals on track. n APPENDIX Glossary 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FREQUENTLY USED ACRONYMS AAC Arizona Administrative Code ABOR Arizona Board of Regents ACERP Arizona Comparative Environmental Risk Project ACJIS Arizona Criminal Justice Information System ADA Americans with Disabilities Act ADE Arizona Department of Education ADC Arizona Department of Corrections ADJC Arizona Department of Juvenile Corrections ADM Average Daily Membership ADMIN Administration ADOA Arizona Department of Administration ADOT Arizona Department of Transportation ADP Average Daily Population AFDC Aid for Families with Dependent Children AFIN Arizona Fingerprint Identification Network AFIS Arizona Financial Information System AG Attorney General AHCCCS Arizona Health Care Cost Containment System AHS Arizona Historical Society ALA Arizona Leadership Academy ALTCS Arizona Long-Term Care System APP Aquifer Protection Permit APS Adult Protective Services ARF Automation Revolving Fund ARRT American Registry of Radiological Technologists A.R.S. Arizona Revised Statutes ASDB Arizona School for the Deaf and the Blind ASH Arizona State Hospital ASPC Arizona State Prison Complex ASRS Arizona State Retirement System ASU Arizona State University ASUMC Arizona State University Main Campus ASUE Arizona State University East AZAFIS Arizona Automated Fingerprint Identification System BECC Border Environmental Cooperation Commission BIFO Border Infrastructure Finance Office CAE Commission on the Arizona Environment CAP Child Abuse Prevention CBHS Children's Behavioral Health Services CDFR Code of Domestic Federal Regulations CEDC Commerce and Economic Development Commission CERF Collection Enforcement Revolving Fund CFR Code of Federal Regulations CHC Community Health Center CHILDS Children’s Information Library and Data Source CIS Client Information System CJEF Criminal Justice Enhancement Fund CLIA Clinical Lab Inspections Act CMDP Comprehensive Medical and Dental Plan CMR Classification Maintenance Review COP Certificate of Participation CPS Child Protective Services CRS Children's Rehabilitative Services CSMS Combined Support Maintenance Shop Frequently Used Acronyms CSO Correctional Service Officer DACS Division of Aging and Community Services DBME Division of Benefits and Medical Eligibility DCFS Division of Children and Family Services DD Dually Diagnosed or Developmentally Disabled DDD Division of Developmental Disabilities DDSA Disability Determination Services Administration DEA Drug Enforcement Account DEMA Department of Emergency and Military Affairs DEQ Department of Environmental Quality DERS Division of Employment and Rehabilitative Services DES Department of Economic Security DHS Department of Health Services DPS Department of Public Safety DSH Disproportionate Share Hospital DWI Driving While Intoxicated DWR Department of Water Resources EAC Eligible Assistance Children EDP Electronic Data Processing EEO Equal Employment Opportunity ELIC Eligible Low-Income Children EMPOWER Employing and Moving People off Welfare and Encouraging Responsibility EMS Emergency Medical Services EMSCOM Emergency Medical Services Communications EMSOF Emergency Medical Services Operating Fund EPSDT Early Periodic Screening, Diagnostic, and Testing ERE Employee-Related Expenditures FES Federal Emergency Services FHAMIS Family Health Administration Management Information System FICA Federal Insurance Contribution Act FMAP Federal Matching Assistance Payments FMCS Financial Management Control System FTE Full-Time Equivalent Position GAAP Generally Accepted Accounting Principles GAO General Accounting Office GITA Government Information Technology Agency GITEM Gang Intelligence Team Enforcement Mission HB House Bill HMO Health Maintenance Organization HCBS Home and Community Based Services HRMS Human Resource Management System HURF Highway User Revenue Fund IGA Intergovernmental Agreement IHS Indian Health Service IOCC Interstate Oil Compact Commission ISD Information Services Division ISP Institutional Support Payments IT Information Technology ITAC Information Technology Authorization Committee JCCR Joint Committee on Capital Review JCEF Judicial Collection Enhancement Fund JLBC Joint Legislative Budget Committee APPENDIX Page A-13 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS JOBS Job Opportunity and Basic Skills LAN Local Area Network LTC Long Term Care MARS Management and Reporting System MAO Medical Assistance Only MD Multiply Disabled MDSSI Multiply Disabled Severely Sensory Impaired MEDICS Medical Eligibility Determinations and Information Control System MIS Management Information System MNMI Medically Needy Medically Indigent MVD Motor Vehicle Division NADB North American Development Bank NAFTA North American Free Trade Agreement NAIC National Association of Insurance Commissioners NAU Northern Arizona University NRCD Natural Resource Conservation District OEG Office for Excellence in Government OAH Office of Administrative Hearings OSHA Occupation Safety and Health OSPB Office of Strategic Planning and Budgeting PAR Program Authorization Review PAS Prior Authorization Screening PASARR Preadmission Screening and Annual Resident Review PDSD Phoenix Day School for the Deaf POV Privately Owned Vehicle PL Public Law (Federal) PS Personal Services QMB Qualified Medicare Beneficiary QPAC Quality Planning Advisory Committee REDI Rural Economic Development Initiative REM Retain, Eliminate or Modify Page A-14 REM Retain, Eliminate or Modify RIF Reduction-in-Force RTC Residential Treatment Center or Return to Custody RUCO Residential Utility Consumer Office SAVE Systematic Alien Verification for Entitlements SB Senate Bill SLI Special Line Item SMI Seriously Mentally Ill SOBRA Sixth Omnibus Reconciliation Act SPAC Strategic Planning Advisory Committee SPO State Purchasing Office SPPC Structural Pest Control Commission SPU Special Population Unit SSI Supplemental Security Income SSRE State Share of Retained Earnings SWP Safe Drinking Water Program TB Tuberculosis TCC Transitional Child Care TPO Telecommunications Policy Office UA University of Arizona UAHSC University of Arizona Health Sciences Center USC United States Administrative Code USAS Uniform Statewide Accounting System USGS United States Geological Survey UST Underground Storage Tank VI Visually Impaired VR Vocational Rehabilitation VRIRF Victims’Rights Implementation Revolving fund WAN Wide Area Network WICHE Western Interstate Commission on Higher Education WIPP Work Incentive Pay Plan WQAB Water Quality Appeals Board WQARF Water Quality Assurance Revolving Fund n APPENDIX Frequently Used Acronyms 2000 - 2001 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS RESOURCES To obtain further information on the 2000 – 2001 Master List of State Government Programs, strategic planning and performance measures, contact: Monica L. Klaschka, OSPB Phone: 602-542-5381 or E-Mail at: mklaschka@azgov.state.az.us. The following strategic planning resources are available on the Governor’s Office of Strategic Planning and Budgeting Home Page on the World Wide Web: 2000 – 2001 Master List of State Government Programs 1998 Managing for Results, the State’s strategic planning handbook FY 2001 Budget and Planning Instructions, defines the required planning elements and includes instructions for installing and using Arizona’s Integrated Planning System (AZIPS) AZIPS, the State’s automated Master List development system http://www.state.az.us/ospb. Then click on Strategic Planning Materials The following budget resources are available on the Governor’s Office of Strategic Planning and Budgeting Home Page on the World Wide Web: FY 2001 Budget and Planning Instructions FY 2001 Executive Budget FY 1999 Federal Funds Report BUDDIES, the State’s automated budget development system http://www.state.az.us/ospb. Then click on Budgeting Materials. For information on current budgets, refer to the agency’s most recent budget submittal, the most recent OSPB Budget Instruction Manual, or call the appropriate OSPB Budget Analyst at 602-542-5381. Resources APPENDIX Page A-15