1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TABLE OF CONTENTS EXECUTIVE SUMMARY.....................................................................................................................................v ABOUT THE MASTER LIST ..............................................................................................................................vi TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997/1998/1999 COMPARISON........................................................................................................................1 1997 ACTUAL EXPENDITURES ...................................................................................................................27 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS ..................................................53 AGENCY SUBMITTALS: GENERAL GOVERNMENT DEPARTMENT OF ADMINISTRATION ....................................................................................................... 69 OFFICE OF ADMINISTRATIVE HEARINGS................................................................................................ 86 ATTORNEY GENERAL - DEPARTMENT OF LAW..................................................................................... 87 OFFICE OF THE AUDITOR GENERAL ...................................................................................................... 100 DEPARTMENT OF COMMERCE ................................................................................................................ 101 GOVERNOR’S OFFICE OF EQUAL OPPORTUNITY................................................................................. 110 STATE BOARD OF EQUALIZATION ......................................................................................................... 111 OFFICE FOR EXCELLENCE IN GOVERNMENT....................................................................................... 112 EXPOSITION AND STATE FAIR BOARD .................................................................................................. 113 GOVERNMENT INFORMATION TECHNOLOGY AGENCY .................................................................... 115 OFFICE OF THE GOVERNOR ..................................................................................................................... 116 GOVERNOR'S OFFICE OF STRATEGIC PLANNING AND BUDGETING................................................ 117 HOUSE OF REPRESENTATIVES ................................................................................................................ 118 JOINT LEGISLATIVE BUDGET COMMITTEE .......................................................................................... 119 JUDICIAL BRANCH ..................................................................................................................................... 121 LEGISLATIVE COUNCIL ............................................................................................................................ 146 DEPARTMENT OF LIBRARY, ARCHIVES AND PUBLIC RECORDS ...................................................... 147 LOTTERY ..................................................................................................................................................... 148 OFFICE OF THE OMBUDSMAN-CITIZEN AIDE....................................................................................... 149 STATE PERSONNEL BOARD ..................................................................................................................... 150 STATE RETIREMENT SYSTEM ................................................................................................................. 151 DEPARTMENT OF REVENUE .................................................................................................................... 157 SECRETARY OF STATE - DEPARTMENT OF STATE.............................................................................. 173 SENATE ........................................................................................................................................................ 177 STATE BOARD OF TAX APPEALS ............................................................................................................ 178 OFFICE OF TOURISM ................................................................................................................................. 179 STATE TREASURER ................................................................................................................................... 183 COMMISSION ON UNIFORM STATE LAWS ............................................................................................ 186 AGENCY SUBMITTALS: HEALTH & WELFARE ARIZONA HEALTH CARE COST CONTAINMENT SYSTEM (AHCCCS) ............................................... 187 DEPARTMENT OF ECONOMIC SECURITY .............................................................................................. 205 DEPARTMENT OF ENVIRONMENTAL QUALITY ................................................................................... 245 DEPARTMENT OF HEALTH SERVICES.................................................................................................... 261 TABLE OF CONTENTS Page i 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS COUNCIL FOR THE HEARING IMPAIRED ............................................................................................... 307 COMMISSION OF INDIAN AFFAIRS ......................................................................................................... 310 ARIZONA PIONEERS' HOME...................................................................................................................... 311 ARIZONA RANGERS’ PENSION................................................................................................................. 312 VETERANS' SERVICE COMMISSION........................................................................................................ 313 AGENCY SUBMITTALS: INSPECTION & REGULATION BOARD OF ACCOUNTANCY...................................................................................................................... 317 DEPARTMENT OF AGRICULTURE ........................................................................................................... 318 BOARD OF APPRAISAL .............................................................................................................................. 328 STATE BANKING DEPARTMENT.............................................................................................................. 330 BOARD OF BARBER EXAMINERS ............................................................................................................ 334 BOARD OF BEHAVIORAL HEALTH EXAMINERS................................................................................... 335 BOXING COMMISSION............................................................................................................................... 336 DEPARTMENT OF BUILDING AND FIRE SAFETY.................................................................................. 337 BOARD OF CHIROPRACTIC EXAMINERS ............................................................................................... 341 BOARD OF COSMETOLOGY...................................................................................................................... 342 CORPORATION COMMISSION .................................................................................................................. 343 BOARD OF DENTAL EXAMINERS ............................................................................................................ 349 BOARD OF DISPENSING OPTICIANS ....................................................................................................... 350 BOARD OF FUNERAL DIRECTORS AND EMBALMERS......................................................................... 351 DEPARTMENT OF GAMING ...................................................................................................................... 352 BOARD OF HOMEOPATHIC MEDICAL EXAMINERS ............................................................................. 355 INDUSTRIAL COMMISSION OF ARIZONA............................................................................................... 356 DEPARTMENT OF INSURANCE ................................................................................................................ 362 DEPARTMENT OF LIQUOR LICENSES AND CONTROL ........................................................................ 369 BOARD OF MEDICAL EXAMINERS .......................................................................................................... 372 STATE MINE INSPECTOR .......................................................................................................................... 374 NATUROPATHIC PHYSICIANS BOARD OF MEDICAL EXAMINERS .................................................... 377 BOARD OF NURSING.................................................................................................................................. 378 BOARD OF EXAMINERS OF NURSING CARE INSTITUTION ADMINISTRATORS ............................. 380 BOARD OF OCCUPATIONAL THERAPY EXAMINERS ........................................................................... 381 BOARD OF OPTOMETRY ........................................................................................................................... 382 BOARD OF OSTEOPATHIC EXAMINERS ................................................................................................. 383 BOARD OF PHARMACY ............................................................................................................................. 384 BOARD OF PHYSICAL THERAPY EXAMINERS ...................................................................................... 385 BOARD OF PODIATRY EXAMINERS ........................................................................................................ 386 POWER AUTHORITY .................................................................................................................................. 387 STATE BOARD FOR PRIVATE POST-SECONDARY EDUCATION......................................................... 388 BOARD OF PSYCHOLOGIST EXAMINERS............................................................................................... 390 DEPARTMENT OF RACING ....................................................................................................................... 391 RADIATION REGULATORY AGENCY ...................................................................................................... 396 DEPARTMENT OF REAL ESTATE............................................................................................................. 401 REGISTRAR OF CONTRACTORS .............................................................................................................. 406 RESIDENTIAL UTILITY CONSUMER OFFICE ......................................................................................... 408 BOARD OF RESPIRATORY CARE EXAMINERS ...................................................................................... 409 STRUCTURAL PEST CONTROL COMMISSION ....................................................................................... 410 Page ii TABLE OF CONTENTS 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS BOARD OF TECHNICAL REGISTRATION ................................................................................................ 411 VETERINARY MEDICAL EXAMINING BOARD ....................................................................................... 412 DEPARTMENT OF WEIGHTS AND MEASURES ...................................................................................... 413 AGENCY SUBMITTALS: EDUCATION COMMISSION ON THE ARTS .................................................................................................................... 417 ARIZONA HISTORICAL SOCIETY............................................................................................................. 418 STATE BOARD FOR CHARTER SCHOOLS............................................................................................... 433 STATE BOARD OF DIRECTORS FOR COMMUNITY COLLEGES .......................................................... 434 ARIZONA STATE SCHOOLS FOR THE DEAF AND THE BLIND ............................................................ 439 DEPARTMENT OF EDUCATION................................................................................................................ 443 BOARD OF MEDICAL STUDENT LOANS ................................................................................................. 467 COMMISSION FOR POSTSECONDARY EDUCATION............................................................................. 468 PRESCOTT HISTORICAL SOCIETY .......................................................................................................... 472 SCHOOL FACILITIES BOARD.................................................................................................................... 473 BOARD OF REGENTS ................................................................................................................................. 474 ARIZONA STATE UNIVERSITY - MAIN CAMPUS ................................................................................... 476 ARIZONA STATE UNIVERSITY - WEST CAMPUS................................................................................... 496 ARIZONA STATE UNIVERSITY - EAST CAMPUS.................................................................................... 504 NORTHERN ARIZONA UNIVERSITY ........................................................................................................ 513 UNIVERSITY OF ARIZONA - MAIN CAMPUS .......................................................................................... 532 UNIVERSITY OF ARIZONA - HEALTH SCIENCES CENTER .................................................................. 559 AGENCY SUBMITTALS: PROTECTION & SAFETY CRIMINAL JUSTICE COMMISSION........................................................................................................... 571 AUTO THEFT AUTHORITY ........................................................................................................................ 576 DEPARTMENT OF CORRECTIONS ........................................................................................................... 577 DRUG AND GANG PREVENTION RESOURCE CENTER ......................................................................... 589 DEPARTMENT OF EMERGENCY AND MILITARY AFFAIRS................................................................. 590 BOARD OF EXECUTIVE CLEMENCY ....................................................................................................... 598 DEPARTMENT OF JUVENILE CORRECTIONS ........................................................................................ 599 LAW ENFORCEMENT MERIT SYSTEM COUNCIL.................................................................................. 613 DEPARTMENT OF PUBLIC SAFETY ......................................................................................................... 614 AGENCY SUBMITTAL: TRANSPORTATION DEPARTMENT OF TRANSPORTATION.................................................................................................... 639 AGENCY SUBMITTALS: NATURAL RESOURCES GAME AND FISH DEPARTMENT .............................................................................................................. 649 GEOLOGICAL SURVEY .............................................................................................................................. 654 STATE LAND DEPARTMENT .................................................................................................................... 655 DEPARTMENT OF MINES AND MINERAL RESOURCES ....................................................................... 661 NAVIGABLE STREAM ADJUDICATION COMMISSION.......................................................................... 662 STATE PARKS BOARD ............................................................................................................................... 663 DEPARTMENT OF WATER RESOURCES ................................................................................................. 667 TABLE OF CONTENTS Page iii 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUBMITTALS: APPENDIX HISTORY OF ARIZONA’S BUDGET REFORM.......................................................................................... A-1 PROGRAM BUDGETING MIGRATION SCHEDULES............................................................................... A-5 ARIZONA BUDGET REFORM LEGISLATION........................................................................................... A-7 GLOSSARY................................................................................................................................................. A-11 FREQUENTLY USED ACRONYMS .......................................................................................................... A-13 RESOURCES............................................................................................................................................... A-15 Page iv TABLE OF CONTENTS 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS EXECUTIVE SUMMARY Introduction Continuous Improvement The 1998 - 1999 Master List of State Government Programs is the fourth edition of this valuable reference document, first published in 1994. The planning information, including key goals and outcome-oriented performance measures, contained in this document provide the foundation to make government more understandable to the public, improve productivity and customer service, and strengthen accountability for results. Automation. OSPB developed an automated system designed to make data entry and revision easier, to provide a consistent format and to greatly reduce the number of hours required to compile and publish this document. Additionally, the Master List Application forms the basis for the Statewide Strategic Planning System. Key Results and Observations Joint effort. Compiling this comprehensive inventory requires cooperation from all agencies in each of the three branches of State government. Quality of submittals. Overall, missions and goals continue to improve. Although there has been some movement toward measuring expected results, many measures continue to be simple inputs and outputs. This is consistent with the experience of other states and cities that have instituted performance measurement. Further refinement of performance measures will be the major thrust for the next two years. Program budgeting. Currently, the program structure in the Master List does not necessarily parallel the structure used for budgeting purposes. In addition, since it includes Other Non-Appropriated and Federal Funds, the funding estimates and FTE positions in the Master List may differ from those that appear in the Executive Budget or the Appropriations Report. Training. In 1997, OSPB revised the strategic planning and performance measurement workshops to incorporate changes in budget reform and to reflect a growing understanding of the development of results-oriented performance measures. A total of 411 State agency personnel attended one or more of the 14 workshops, bringing the total number of participants trained since the onset of budget reform to nearly 2,000. Strategic Planning and Performance Measurement Handbook. The State’s strategic planning guide was updated in 1998. It includes an expanded performance measurement section, reflecting the State’s growing sophistication in the development and use of performance measures. The Handbook continues to be requested by other local agencies and other states. Internet. To improve public access to Arizona’s budget process and to respond more readily to information requests, the Master List of State Government Programs, the Managing for Results Handbook and all budget forms are available via the OSPB home page: http://www.state.az.us/ospb. Conclusion However, by FY 2006, all agencies will be required to submit their budget requests by program and subprogram. A schedule outlining the agencies’ migration to program budgeting can be found on page A5 of the Appendix. Strategic planning and developing performance measures are disciplines that require years to fully mature. The budget reform process is an evolutionary one that will continue to improve as agencies gain more experience. n EXECUTIVE SUMMARY Page v 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ABOUT THE MASTER LIST Introduction Legislation Update Budget reform requires the identification of all programs and subprograms by agencies. This program structure has a profound effect on agencies. First, agencies must develop strategic plans for each program and subprogram, as well as for the agency. Next, the structure forms the basis for the organization of this document—The Master List of State Government Programs. Finally, by FY 2006, all agencies will be required to submit their budget requests by program and subprogram1. In 1997, the agency strategic plan and Master List submittal dates were changed to April 1 of every evennumbered year. Program Definition Historically, agencies have been given considerable latitude in defining their programs. Some have defined programs on the basis of organizational structure, some by funding source and still others by function. As a result, considerable variation exists in the level of detail provided, the scope of the activities represented, and the funding and FTE positions associated with the programs and subprograms. Additionally, some agencies have only one program, while others have identified more than 100 programs and subprograms. Each year, agencies are given the opportunity to change their program structure. The first Master List, compiled by the Governor’s Office of Strategic Planning and Budgeting and presented to the Legislature and the Governor in January 1994, included a total of 1,267 programs and subprograms. In 1995, over 100 programs and subprograms were eliminated bringing the total to 1,151. In the 1996 – 1997 Master List, agencies had consolidated their program/subprogram structure to 1,033. As a precursor to compiling this Master List, agencies were again afforded an opportunity to propose changes to their structure of programs and subprograms. In light of the requirements of program budgeting, agencies were encouraged to define their program hierarchies to reflect function, rather than organizational structure or funding source. Currently, agencies have identified a total of 954 programs and subprograms. 1 For purposes of this law, programs will be defined by function, rather than funding source. See page A-1 of the Appendix for a discussion of program budgeting. Page vi Although agency strategic plans have not been published previously, the alignment of the submittal dates opened up the opportunity to include these plans in the Master List. Benefits from combining these two documents include eliminating redundant elements and allowing users to view the strategic direction of agencies in context with the goals and expected results of the programs and subprograms. Automation Prior to 1996, agencies were provided only written guidelines and instructions for their Master List submittals. In 1996, OSPB provided agencies a computer diskette (in one of three common word processing formats) that contained the agency's previous submittal and blank templates. Although an improvement, agencies still spent numerous hours updating their submittals and OSPB staff spent more than 2,000 hours compiling, proofing and editing the document. In 1997, OSPB organized a systems team to automate the Master List. First, the team reviewed and redefined the document elements, taking into account the addition of the agency strategic plans. Next, the relationship of the elements and the structure of the document were designed. Then, all agencies were surveyed to determine the least common technology “denominator.” In the design phase, the team kept a couple of factors in mind. The system needed to be easy to use and should function as a strategic planning development system for agencies. Finally, the system was to form the basis of a statewide strategic planning system. The team designed a relational database management system designed to run on most PCs employing the MicrosoftJ Windows 3.X7 or Windows 957 operating systems. By developing the system as a self-contained “runtime” program, agencies do not have to own a license for the MicrosoftJ Access7 database engine. ABOUT THE MASTER LIST 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS The system, called Master List Application, was tested by five pilot agencies and their feedback was used to improve the design. Each agency was provided a set of three system disks and a data disk, which had all 1996-1997 Master List data pre-loaded on it. Instructions were provided to lead agencies through loading the system on to a hard drive and then loading the data into the system. Benefits include ease of data entry, ease of data revision, data integrity, future comparability of data, improved ability to analyze data, a consistent format and a 70% reduction in the hours required to compile the document. Assistance provided. To assist agencies in updating strategic plans and the required elements, the OSPB revised Managing for Results, the State’s Strategic Planning and Performance Measurement Handbook, in January 1998. Additionally, specific guidelines for Strategic Plans and the Master List submittal were issued in January 1998 in conjunction with 5 half-day training sessions. Published Elements The required elements of the Master List have changed little since 1993. Although agency strategic plans are now included in the document, the only elements that are new as a result, are the agency goals and agency key performance measures. general understanding of what it does, whom it serves, why it is needed and how it works. Goals. Goals represent the desired end results, generally after three or more years. The agency, program and subprogram goals should reflect strategic directions and primary activities. Also, if an agency plans on implementing a goal that will require additional funding, that goal must be included in the Master List. Finally, goals should not be interpreted to represent a comprehensive listing of every activity. Performance Measures. Used to measure results and ensure accountability. Performance measures provide a basis for assessing the successful achievement of the agency, program and subprogram goals and objectives. For internal purposes, agencies will need to ensure that an adequate, but manageable, number of performance measures is collected. However, agencies should choose only the key outcome-oriented measures for each goal included in the Master List. Note: Agencies are required to submit, with their budget requests, a one-page summary of key performance measures, which are linked to the agency goals. Thus, the key performance measures included in the FY 2000 and FY 2001 biennial budget request, submitted by agencies in September 1998, must be linked to the agency goals included in the April 1998 agency strategic plan. The agency, program and subprogram strategic plans developed by each budget unit are the source documents for the Master List. The mission, key goals and performance measures, and the funding and full-time equivalent positions (FTE) associated with each agency, program and subprogram are compiled into the Master List. Funding Sources and Full-Time Equivalent (FTE) Position Information. Funding sources include: total agency, program and subprogram General Funds, Other Appropriated Funds, Non-Appropriated Funds and Federal Funds for the FY 1997 actual expenditures—through the 13th month (tied to the annual GAO report), and for the FY 1998 and FY 1999 appropriations. For agencies that have capital funds directly appropriated, information is also required for FY 1997, FY 1998 and FY 1999. Mission. A mission statement is a brief, comprehensive statement of purpose. A well written mission statement will justify the tax dollars being spent. Mission statements are required for the agency and for each program and subprogram. Agencies also provide a summary of the FTE positions for all funding sources for the agency, programs and subprograms for FY 1997, FY 1998 and FY 1999. Description. A description is a summary of major duties, responsibilities and customers served. The description should be written so that someone unfamiliar with the agency, program or subprogram will have a It is important to note here that many agencies do not account for their funds or FTE positions by program and subprogram. Therefore, the dollar amounts shown must be treated as estimates. In addition, since the List includes Other Non-appropriated and Federal Funds, the ABOUT THE MASTER LIST Page vii 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS funding estimates contained in the Master List may differ from those that appear in other documents. Missing Information. For required elements not submitted, the OSPB added the notation: "Information not provided." Edits and Modifications All information in the agency strategic plans and the program and subprogram summaries was provided by the budget units. OSPB staff read the submittals for clarity. For any suggested changes in missions, descriptions or goals, agencies were contacted. In all cases, agencies agreed to the changes. Performance measures were modified to ensure a consistent presentation. Additionally, OSPB reviewed funding and FTE position information at a summary level to ensure consistency with actual and appropriated amounts. Funding and FTE information at the program and subprogram levels have been provided by the budget units and should be treated as estimates. Page viii Organization of the Document The Master List is organized by agency type. The total number of programs and subprograms identified by area of government are as follows: # # Agency Type Agencies Progs/Subs General Government............. 28 .........................195 Health & Welfare ................. 9 ...........................264 Inspection & Regulation ....... 43 .........................118 Education ............................. 17 .........................233 Transportation...................... 1 .............................13 Protection & Safety .............. 9 .............................97 Natural Resources ................ 7 .............................34 Totals .................................. 114 .......................954 Please note: since single program agency information is interchangeable with program information, each required element for these agencies is displayed only once. For example, the mission statement is displayed as Agency/Program Mission, goals as Agency/Program Goals. n ABOUT THE MASTER LIST Summary Data 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated General Government DEPARTMENT OF ADMINISTRATION DIRECTORS OPERATIONS 379.8 807.1 814.5 GOVERNORS REGULATORY REVIEW COUNCIL 329.4 384.6 393.7 5.6 10.0 10.0 238.5 215.5 208.2 CAPITOL POLICE 2,188.4 2,175.9 2,463.0 ADMINISTRATIVE SERVICES 2,084.4 2,366.5 2,396.9 885.8 881.0 930.0 STATEWIDE FINANCIAL SERVICES 5,397.4 4,718.9 4,230.4 STATEWIDE FINANCIAL APPLICATIONS 2,929.6 3,204.4 3,295.5 STATE PROCUREMENT SERVICES 1,369.9 1,824.8 1,708.2 RISK MANAGEMENT SECTION 39,745.8 49,629.3 56,676.1 WORKERS COMPENSATION 16,137.5 19,157.5 21,055.2 FACILITIES MANAGEMENT 27,966.1 8,454.4 3,763.6 6,654.4 9,093.7 7,214.0 29,910.3 8,295.8 3,824.9 9,484.5 8,388.8 8,360.7 34,752.7 10,685.0 4,853.1 12,348.3 8,475.2 10,140.7 SURPLUS PROPERTY MANAGEMENT 1,011.2 1,198.4 1,218.8 BUSINESS SERVICES 3,353.5 3,302.4 3,335.8 CONSTRUCTION SERVICES 397.9 463.0 468.3 STATE BOARDS OFFICE 189.6 191.4 192.9 6,632.0 7,550.6 8,440.6 208,705.3 201,752.6 210,945.0 23,552.0 5,588.8 4,038.9 10,714.0 759.3 1,943.1 5,393.3 24,911.3 5,979.4 3,527.8 11,502.7 878.1 2,930.5 8,501.1 24,330.1 6,342.8 3,711.4 10,236.2 899.1 3,140.6 9,816.2 HEARING OFFICE ARIZONA OFFICE FOR AMERICANS WITH DISABILITIES TRAVEL REDUCTION BUILDING OPERATIONS CUSTODIAL/GROUNDS CAPITAL IMPROVEMENT/BUILDING RENEWAL SPACE MANAGEMENT FLEET MANAGEMENT HUMAN RESOURCES MANAGEMENT EMPLOYEE GROUP BENEFITS INFORMATION TECHNICAL SERVICES INFORMATION PROCESSING CENTER ENTERPRISE APPLICATIONS ENTERPRISE NETWORK SERVICES INFORMATION SECURITY FINANCE AND PLANNING 9-1-1 EMERGENCY TELECOMMUNICATIONS 1997/1998/1999 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 1 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated OFFICE OF ADMINISTRATIVE HEARINGS HEARINGS 1,308.5 1,365.5 1,402.4 18,892.9 2,818.1 2,807.1 804.1 1,280.4 350.7 2,062.6 5,136.5 1,614.6 2,018.4 2,436.8 1,920.6 516.2 19,594.1 2,494.5 378.0 6,844.5 3,268.2 2,435.3 1,752.1 135.6 2,285.9 1,379.3 22,014.1 3,600.4 4,095.7 800.5 1,559.7 377.7 2,705.0 6,121.5 1,720.2 1,033.4 2,961.4 2,043.7 917.7 21,864.7 2,618.1 788.2 6,890.7 3,589.1 2,679.9 1,901.6 152.8 3,244.3 2,636.2 22,790.5 3,678.6 4,162.0 817.4 1,600.0 387.7 2,857.4 6,331.8 1,907.5 1,048.1 2,926.6 2,113.1 813.5 22,171.4 2,691.7 854.5 6,872.3 3,616.0 2,767.6 1,955.9 155.8 3,257.6 2,200.7 9,106.1 9,188.2 9,561.3 10,353.5 11,029.2 11,258.0 4,269.1 3,382.9 2,937.1 41,259.7 105.1 459.8 1,038.1 971.7 73.2 5,757.7 11,235.1 18,573.2 1,821.2 592.4 116.1 193.7 322.6 73,357.4 6,140.5 478.3 1,313.1 961.8 90.5 18,581.0 15,399.7 27,382.8 1,771.7 618.6 106.9 199.7 312.7 53,283.7 76.5 495.8 1,255.3 1,135.2 488.0 16,438.7 16,529.5 21,303.1 1,762.0 629.6 107.9 401.9 0.0 289.0 308.9 313.3 ATTORNEY GENERAL - DEPARTMENT OF LAW CIVIL DIVISION ADMINISTRATIVE LAW CONSUMER PROTECTION AND ADVOCACY LAND AND NATURAL RESOURCES LICENSING AND ENFORCEMENT SOLICITOR GENERAL AND OPINIONS TAX AND COLLECTION ENFORCEMENT INSURANCE DEFENSE TRANSPORTATION ANTITRUST UNIT CIVIL RIGHTS DIVISION CIVIL RIGHTS CONFLICT RESOLUTION CRIMINAL DIVISION CRIMINAL APPEALS CRIMINAL TRIALS DRUG ENFORCEMENT ENVIRONMENTAL ENFORCEMENT ORGANIZED CRIME AND FRAUD SPECIAL INVESTIGATIONS STATE GRAND JURY OFFICE OF VICTIM SERVICES ECONOMIC SECURITY DIVISION ADMINISTRATION DIVISION OFFICE OF THE AUDITOR GENERAL OFFICE OF THE AUDITOR GENERAL DEPARTMENT OF COMMERCE ADMINISTRATION ECONOMIC DEVELOPMENT GSPED/OFFICE OF WORKFORCE DEVELOPMENT ARIZONA BUSINESS ASSISTANCE CENTER NATIONAL MARKETING COMMUNITY ASSISTANCE SERVICES HIGH TECHNOLOGY DEVELOPMENT ARIZONA ENERGY OFFICE FINANCIAL SERVICES HOUSING AND INFRASTRUCTURE DEVELOPMENT INTERNATIONAL TRADE AND INVESTMENT MOTION PICTURE DEVELOPMENT SPORTS DEVELOPMENT OFFICE OF SENIOR LIVING COMMUNICATIONS, POLICY & PUBLICATIONS GOVERNOR’S OFFICE OF EQUAL OPPORTUNITY OFFICE OF EQUAL OPPORTUNITY Page 2 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997/1998/1999 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated STATE BOARD OF EQUALIZATION STATE BOARD OF EQUALIZATION 581.9 694.6 706.5 1,320.3 1,933.7 1,971.3 INTERIM EVENTS 1,951.1 2,158.4 2,216.7 STATE FAIR 9,722.2 11,091.5 10,049.8 0.0 19,408.1 17,891.9 4,552.3 5,505.1 5,337.9 1,675.9 1,789.7 1,837.6 8,143.9 8,931.9 9,612.7 2,022.4 1,617.9 404.5 2,165.9 1,732.7 433.2 2,223.6 1,778.9 444.7 3,114.3 3,141.0 3,687.1 254.8 312.9 364.9 COURT ADMINISTRATION 6,603.1 7,224.5 7,245.8 DEPENDENT CHILDREN'S SERVICES DIVISION JUDICIAL ASSISTANCE 3,241.6 1,649.7 1,400.5 191.4 63.2 3,516.9 1,721.8 1,581.4 213.7 87.4 4,056.8 2,162.9 1,674.7 219.2 87.4 JUDICIAL EDUCATION 240.0 242.7 242.7 JUDICIAL NOMINATIONS AND REVIEW 310.8 347.3 352.3 STATE GRAND JURY 432.0 576.3 440.0 1,020.3 853.5 166.8 1,601.0 974.6 911.5 63.1 2,184.7 987.0 917.4 69.6 2,303.4 OFFICE FOR EXCELLENCE IN GOVERNMENT OFFICE FOR EXCELLENCE IN GOVERNMENT EXPOSITION AND STATE FAIR BOARD GOVERNMENT INFORMATION TECHNOLOGY AGENCY GOVERNMENT INFORMATION TECHNOLOGY AGENCY OFFICE OF THE GOVERNOR OFFICE OF THE GOVERNOR GOVERNOR'S OFFICE OF STRATEGIC PLANNING AND BUDGETING OFFICE OF STRATEGIC PLANNING AND BUDGETING HOUSE OF REPRESENTATIVES HOUSE OF REPRESENTATIVES JOINT LEGISLATIVE BUDGET COMMITTEE JOINT LEGISLATIVE BUDGET COMMITTEE FISCAL ANALYSIS AND RESEARCH TAX ANALYSIS AND FORECASTING JUDICIARY SUPREME COURT COMMISSION ON JUDICIAL CONDUCT FOSTER CARE REVIEW BOARD COURT-APPOINTED SPECIAL ADVOCATE (CASA) PARENT ASSISTANCE DOMESTIC RELATIONS CHILD SUPPORT ENFORCEMENT AND DOMESTIC RELATIONS REFORM DOMESTIC VIOLENCE CASE PROCESSING ASSISTANCE 1997/1998/1999 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 3 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM ALTERNATIVE DISPUTE RESOLUTION FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated 204.6 216.0 216.0 JUDICIAL COLLECTION ENHANCEMENT 6,328.9 6,458.2 9,457.8 DEFENSIVE DRIVING SCHOOL 3,270.2 3,250.1 3,301.9 42,477.3 17,063.0 18,542.7 3,456.0 2.4 2,353.1 1,065.1 45,824.4 9,454.2 28,564.0 537.3 4,845.4 2,423.5 0.0 0.0 9,256.3 51,399.9 19,962.9 20,548.4 4,217.4 3,192.7 2,344.1 1,134.4 60,070.9 12,237.3 22,845.0 583.3 5,764.3 3,780.3 9,409.4 5,451.3 8,980.7 55,989.6 20,468.8 24,316.6 4,283.8 3,192.7 2,344.1 1,383.6 66,127.4 13,337.2 23,692.3 610.7 8,089.4 4,284.5 9,513.3 6,600.0 9,339.7 9,100.0 6,141.4 2,958.6 160.4 9,557.9 6,479.5 3,078.4 153.8 9,842.8 6,715.6 3,127.2 192.2 PRIVATE FIDUCIARY CERTIFICATION 0.0 50.0 50.0 POST CONVICTION RELIEF (PCR) 0.0 150.0 150.0 3,085.3 3,703.5 3,686.8 5,646.3 6,194.2 6,546.3 173,263.2 180,301.4 185,290.0 187.9 316.0 350.2 295.2 385.8 359.1 2,110.0 655.0 1,248.6 306.3 4,435.0 0.0 1,284.5 458.8 4,510.0 0.0 1,314.5 458.8 ADULT COMMUNITY CORRECTIONS ADULT INTENSIVE PROBATION SERVICES ADULT STANDARD PROBATION COMMUNITY PUNISHMENT DRUG TREATMENT AND EDUCATION DRUG ENFORCEMENT INTERSTATE COMPACT (ISC) JUVENILE JUSTICE SERVICES JUVENILE INTENSIVE PROBATION (JIPS) JUVENILE TREATMENT SERVICES FAMILY COUNSELING JUVENILE STANDARD PROBATION JUVENILE CRIME REDUCTION (JCRF) PROGRESSIVELY INCREASING CONSEQUENCES (DIVERSION) STATE AID FOR DETENTION SUPERIOR COURT JUDGES COURT OF APPEALS DIVISION I DIVISION II CONFIDENTIAL INTERMEDIARY LEGISLATIVE COUNCIL LEGISLATIVE COUNCIL DEPARTMENT OF LIBRARY, ARCHIVES AND PUBLIC RECORDS LIBRARY, ARCHIVES AND PUBLIC RECORDS LOTTERY SALES AND SUPPORT OFFICE OF THE OMBUDSMAN-CITIZEN AIDE OFFICE OF THE OMBUDSMAN-CITIZENS AIDE STATE PERSONNEL BOARD APPEALS/COMPLAINTS STATE RETIREMENT SYSTEM MEMBER SERVICES BENEFIT SERVICES ADVISORY SERVICES HEALTH INSURANCE Page 4 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997/1998/1999 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM LONG-TERM DISABILITY FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated 765.6 684.0 1,292.0 1,387.6 1,052.9 1,954.2 18,397.2 0.0 0.0 0.0 846.8 564.1 5,322.2 2,340.8 2,217.4 1,997.3 16,727.0 0.0 0.0 0.0 846.8 454.7 4,250.7 2,488.9 2,186.7 1,110.5 16,874.7 0.0 0.0 35.0 3,858.4 1,449.2 188.1 1,829.7 391.4 11,388.1 8,587.0 2,185.0 616.1 7,086.6 258.8 6,827.8 4,405.7 205.5 4,200.2 3,051.0 205.2 1,757.2 1,088.6 7,330.5 197.4 7,133.1 3,740.7 4,168.0 1,473.4 171.0 2,159.6 364.0 11,564.3 8,480.4 2,335.2 748.7 10,283.9 325.3 9,958.6 4,855.3 192.4 4,662.9 3,086.2 209.7 1,735.7 1,140.8 8,260.5 325.4 7,935.1 3,509.3 4,277.4 1,502.8 177.5 2,222.8 374.3 12,080.4 8,775.6 2,528.9 775.8 10,511.7 332.5 10,179.2 5,097.3 195.6 4,901.7 3,169.7 214.9 1,782.7 1,172.1 8,618.8 330.6 8,288.2 3,624.6 300.0 1,477.0 1,963.7 6,078.1 270.9 5,807.2 5,960.8 0.0 5,960.8 142.0 1,050.3 2,317.0 7,315.6 279.9 7,035.7 5,898.1 72.2 5,825.9 145.2 1,089.7 2,389.7 6,242.6 284.1 5,958.6 6,091.1 148.0 5,943.2 ADMINISTRATION 813.6 722.0 704.9 BUSINESS SERVICES 552.5 464.0 626.7 PUBLIC SERVICES 791.2 812.0 749.2 1,978.9 807.3 2,370.6 EXTERNAL AFFAIRS ADMINISTRATION AND SUPPORT DIRECTOR'S OFFICE FINANCIAL SERVICES INFORMATION SERVICES INVESTMENT MANAGEMENT INTERNAL MANAGEMENT EXTERNAL MANAGEMENT ASSET ALLOCATION DEPARTMENT OF REVENUE DIRECTOR'S OFFICE DIRECTOR'S OFFICE SPECIAL MANDATED PROGRAMS TAX POLICY AND LEGAL SUPPORT SPECIAL SUPPORT ADMINISTRATIVE SERVICES ADMINISTRATIVE/MANAGEMENT FINANCIAL SERVICES AND SPECIAL TAXES FACILITIES AND RECORDS MANAGEMENT INFORMATION TECHNOLOGY ADMINISTRATIVE/MANAGEMENT APPLICATIONS/OPERATIONS SUPPORT AND PLANNING DATA MANAGEMENT ADMINISTRATIVE/MANAGEMENT TAX PROCESSING PROPERTY VALUATION AND EQUALIZATION ADMINISTRATIVE/MANAGEMENT PROPERTY VALUATION ASSESSMENT STANDARDS AND EQUALIZATION COMPLIANCE ADMINISTRATIVE/MANAGEMENT COMPLIANCE AND RECEIVABLES TAXPAYER SUPPORT ADMINISTRATIVE/MANAGEMENT LICENSING TAXPAYER SERVICES TAXATION ADMINISTRATIVE/MANAGEMENT INCOME TAX AUDIT TRANSACTION PRIVILEGE TAX ADMINISTRATIVE/MANAGEMENT TRANSACTION PRIVILEGE TAX AUDIT SECRETARY OF STATE - DEPARTMENT OF STATE ELECTION SERVICES 1997/1998/1999 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 5 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated SENATE SENATE 5,563.5 6,263.7 6,401.2 266.4 292.0 289.5 DOMESTIC MEDIA ADVERTISING 2,777.7 3,229.9 3,630.1 TRAVEL COUNSELING AND DIRECT MAIL MARKETING 1,121.7 1,321.7 1,421.7 INTERNATIONAL AND DOMESTIC TRADE MARKETING 835.5 894.0 894.0 MEDIA PROMOTION AND COMMUNICATIONS 286.1 286.1 286.1 TOURISM DEVELOPMENT AND FUNDS SHARING 739.8 790.0 790.0 WELCOME CENTER OPERATIONS 313.5 321.2 327.6 1,382.3 1,452.6 1,477.1 1,774.4 661.5 903.4 209.5 2,131.0 2,002.0 681.7 1,107.6 212.7 2,237.0 2,101.5 734.2 1,144.2 223.1 2,348.9 0.0 1,000.0 0.0 29.1 30.6 33.7 1,282,912.0 307,048.6 209,278.1 257,793.3 159,263.6 2,213.2 1,181.4 54,498.3 17,106.4 47,570.3 47,568.6 15,000.0 18,110.1 3,916.1 142,364.0 0.0 0.0 1,215,078.0 277,852.5 230,796.3 301,024.3 166,489.0 1,373.5 887.1 43,805.1 13,751.0 0.0 0.0 0.0 18,406.2 5,566.5 134,726.5 20,400.0 0.0 1,336,722.0 297,487.8 227,774.4 358,859.1 164,318.8 1,754.6 1,116.2 60,333.0 13,343.5 0.0 0.0 0.0 22,238.1 5,018.0 125,679.4 20,400.0 38,400.0 STATE BOARD OF TAX APPEALS STATE BOARD OF TAX APPEALS OFFICE OF TOURISM BUSINESS ADMINISTRATION STATE TREASURER BANKING AND INVESTMENT SERVICES RECEIPTING SERVICES INVESTING SERVICES DISBURSING SERVICES JUSTICE OF THE PEACE SALARIES-SLI SUMMER YOUTH EMPLOYMENT AND TRAINING-SLI COMMISSION ON UNIFORM STATE LAWS COMMISSION ON UNIFORM STATE LAWS Health and Welfare AHCCCS ACUTE MEDICAL SERVICES (SLI) TEMPORARY ASSISTANCE FOR NEEDY FAMILIES (TANF) SUPPLEMENTAL SECURITY INCOME (SSI) PREGNANT WOMEN AND CHILDREN (PWC) MEDICALLY NEEDY/MEDICALLY INDIGENT ELIGIBLE ASSISTANCE CHILDREN (EAC) ELIGIBLE LOW-INCOME CHILDREN (ELIC) FEDERAL EMERGENCY SERVICES STATE EMERGENCY SERVICES ADULT BEHAVIORAL HEALTH SERVICES CHILDREN'S BEHAVIORAL HEALTH SERVICES CHILDREN'S REHABILITATIVE SERVICES MEDICARE PARTS A AND B PREMIUMS QUALIFIED MEDICARE BENEFICIARIES DISPROPORTIONATE SHARE PAYMENTS PREMIUM SHARING CHILDREN'S HEALTH INSURANCE Page 6 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997/1998/1999 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM LONG-TERM CARE FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated 411,757.3 436,991.9 488,414.9 37,193.6 36,824.2 369.4 415.0 204.2 210.8 202.4 38,630.8 38,270.0 360.8 417.6 205.4 212.2 205.7 39,187.7 39,091.7 96.0 294.7 81.8 212.9 208.2 1,241.1 1,030.9 1,041.0 202.7 202.8 209.3 65,001.6 60,869.4 74,604.9 2,326.5 571.0 3,412.5 12,973.3 13,191.3 2,627.6 1,025.4 20,876.7 7,997.1 2,489.3 650.5 3,842.3 11,324.6 13,428.7 3,058.3 1,021.5 21,316.3 3,737.9 2,537.9 696.8 3,975.1 12,774.8 21,452.0 3,063.9 1,127.4 23,998.4 4,978.6 ADMINISTRATION-AGING AND ADULT SERVICES 102,730.8 29,965.0 7.2 619.3 2,455.8 0.0 47,853.0 21,385.7 444.8 6,116.1 112,538.1 9,107.0 25.0 548.9 4,530.2 13,163.0 59,127.6 25,629.1 407.3 6,652.0 113,969.4 9,156.6 25.0 548.6 4,530.2 14,874.5 46,479.8 37,993.2 361.5 6,203.4 AAA HOME AND COMMUNITY BASED SERVICES 13,325.0 16,450.7 16,636.8 327.7 369.8 1,308.5 11,825.9 12,861.8 13,745.6 ADMINISTRATION-COMMUNITY SERVICES 1,259.4 1,434.6 2,348.7 COMMUNITY ACTION PROGRAM 6,352.5 7,047.3 7,386.6 COORDINATED HUNGER PROGRAMS COORDINATED HOMELESS PROGRAMS 1,983.8 0.0 1,983.8 3,364.7 2,127.1 0.0 2,126.5 3,394.0 2,066.7 0.0 2,066.7 3,196.3 EMERGENCY ASSISTANCE (SLI) 1,557.1 1,646.2 1,696.5 DES ELIGIBILITY ELIGIBILITY DETERMINATION MEDICAL ASSISTANCE ELIGIBILITY PROCESS IN AZTECS (SLI) PREADMISSION SCREENING & ANNUAL RESIDENT REVIEWS DES CASE SCREENING AND ANNUAL RESIDENT REVIEWS (SLI) DHS CASE SCREENING AND ANNUAL RESIDENT REVIEWS (SLI) DES DISABILITY DETERMINATION SERVICES ADMINISTRATION (SLI) TITLE XIX NURSING CARE FACILITIES LICENSURE INDIAN HEALTH CARE ADVISORY COUNCIL (SLI) CENTRAL ADMINISTRATION OFFICE OF THE DIRECTOR OFFICE OF POLICY ANALYSIS AND COORDINATION OFFICE OF MANAGED CARE INFORMATION SERVICES DIVISION DIVISION OF BUSINESS AND FINANCE OFFICE OF THE MEDICAL DIRECTOR OFFICE OF GRIEVANCE AND APPEALS DIVISION OF MEMBER SERVICES DEPARTMENT OF ADMINISTRATION DATA CENTER DEPARTMENT OF ECONOMIC SECURITY CENTRAL ADMINISTRATION OFFICE OF THE DIRECTOR GOVERNOR'S ADVISORY COUNCIL ON AGING GOVERNOR'S COUNCIL ON DEVELOPMENTAL DISABILITIES INTERAGENCY COORDINATING COUNCIL FOR INFANTS AND TODDLERS EMPLOYEE SERVICES AND SUPPORT BUSINESS AND FINANCE TECHNOLOGY SERVICES PUBLIC ASSISTANCE COLLECTIONS ELDER RIGHTS OLDER WORKERS OVERALL COORDINATED HUNGER RURAL FOOD BANK PROJECT (SLI) 1997/1998/1999 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 7 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated DOMESTIC VIOLENCE PROGRAM 3,710.9 3,826.3 4,420.0 REFUGEE RESETTLEMENT PROGRAM 3,383.8 4,463.2 5,441.8 363.3 427.8 409.4 4,991.4 5,053.4 4,937.5 13,983.4 19,968.9 21,591.1 634,791.9 79,731.1 206,547.2 67.6 0.0 339,629.9 5,686.6 13.7 350.2 123.6 14.0 2,615.8 48,392.3 629,211.0 89,470.7 208,860.7 64.5 0.0 325,254.8 1,879.4 19.4 360.0 576.2 14.0 2,709.2 50,420.5 565,602.8 85,301.4 146,967.7 154.2 0.0 325,254.8 4,721.7 15.6 288.0 0.0 0.0 2,899.4 63,297.6 CHILD PROTECTION 3,660.6 2,783.5 877.1 13,216.5 9,658.9 3,147.1 410.5 14,479.5 4,163.5 3,000.0 1,163.5 16,064.9 11,847.6 3,531.0 686.3 15,267.6 4,411.3 3,000.0 1,411.3 23,884.6 19,620.7 3,577.6 686.3 18,448.2 ALTERNATIVE FAMILY SERVICES 75,419.8 81,193.6 90,807.7 COMPREHENSIVE CHILD CARE 19,204.5 54,815.5 1,259.6 140.2 67,559.6 21,213.9 58,232.8 1,492.2 254.7 103,136.6 24,435.4 65,822.9 294.7 254.7 120,083.1 COMPREHENSIVE MEDICAL AND DENTAL PROGRAM 10,176.6 12,451.1 11,914.2 CHILD SUPPORT ADMINISTRATION-DEVELOPMENTAL DISABILITIES 28,184.4 0.0 2,483.8 2,119.8 23,580.8 12,705.8 35,951.6 0.0 2,821.2 1,509.0 31,621.4 13,597.2 47,819.3 0.0 7,035.7 6,900.3 33,883.3 16,116.4 DDD CASE MANAGEMENT SERVICES 13,062.7 12,702.8 15,537.1 166,762.7 0.0 0.0 178,497.2 0.0 0.0 215,426.2 0.0 0.0 INFORMATION AND REFERRAL (SLI) UTILITY ASSISTANCE DISABILITY DETERMINATION SERVICES ADMINISTRATION FAMILY ASSISTANCE FAMILY ASSISTANCE ADMINISTRATION CASH ASSISTANCE UNDER TEMPORARY ASSISTANCE TO NEEDY FAMILIES (SLI) CHILD PASSENGER RESTRAINT ELIGIBILITY DETERMINATION FOOD STAMPS GENERAL ASSISTANCE (SLI) TUBERCULOSIS CONTROL (SLI) INSTITUTIONAL SUPPORT PAYMENTS (SLI) FULL EMPLOYMENT DEMONSTRATION PROJECT YOUTH SUPPORT RESEARCH OFFICE OF PROGRAM EVALUATION ADMINISTRATION FOR CHILDREN, YOUTH AND FAMILIES CHILD ABUSE PREVENTION HEALTHY FAMILIES PILOT (SLI) CHILD ABUSE PREVENTION FAMILY PRESERVATION IN-HOME CHILDREN SERVICES INTENSIVE FAMILY SERVICES (SLI) HIGH-RISK INFANTS ADOPTION SERVICES OUT-OF-HOME CHILDREN SERVICES CHILD SEVERANCE PROJECT (LAWS 1994, CH. 116, SEC.) INDEPENDENT LIVING OVERALL CHILD SUPPORT PATERNITY ESTABLISHMENT SUPPORT ORDER ESTABLISHMENT ENFORCEMENT DDD HOME AND COMMUNITY BASED SERVICES LICENSED GROUP HOMES LICENSED ADULT DEVELOPMENTAL HOMES Page 8 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997/1998/1999 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM LICENSED CHILD DEVELOPMENTAL FOSTER HOMES AT HOME WITH FAMILY INDEPENDENT LIVING INDIVIDUALLY DESIGNED LIVING ARRANGEMENTS SECURE FACILITY INSTITUTIONAL SERVICES INTERMEDIATE CARE FACILITIES FOR THE MENTALLY RETARDED LARGE GROUP LIVING FACILITIES NURSING FACILITIES RESIDENTIAL TREATMENT CENTERS ARIZONA TRAINING PROGRAMS MEDICAL SERVICES REHABILITATION SERVICES REHABILITATION SERVICES ADMINISTRATION VOCATIONAL REHABILITATION SERVICES INDEPENDENT LIVING REHABILITATION SERVICES EMPLOYMENT SUPPORT SERVICES (SLI) EMPLOYMENT SECURITY EMPLOYMENT SECURITY ADMINISTRATION EMPLOYMENT SERVICES UNEMPLOYMENT INSURANCE JOB TRAINING PARTNERSHIP ACT JOB OPPORTUNITIES AND BASIC SKILLS JOBS ADMINISTRATION JOB OPPORTUNITIES AND BASIC SKILLS FOOD STAMP EMPLOYMENT AND TRAINING FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated 0.0 0.0 0.0 0.0 0.0 22,762.6 0.0 0.0 0.0 0.0 0.0 26,108.9 0.0 0.0 0.0 0.0 0.0 24,463.6 0.0 0.0 0.0 0.0 0.0 29,375.7 0.0 0.0 0.0 0.0 0.0 26,097.2 0.0 0.0 0.0 0.0 0.0 33,990.9 56,191.7 18,672.2 24,224.9 1,546.2 11,748.4 202,840.2 25,680.2 2,979.9 174,180.1 35,569.9 65,575.5 20,481.8 30,750.6 1,971.7 12,371.4 227,294.1 29,389.6 2,819.5 195,085.0 40,235.6 73,613.0 22,437.7 35,418.6 2,658.0 13,098.7 232,330.4 34,425.9 2,819.5 195,085.0 51,416.6 15,131.0 5,679.7 9,122.7 328.6 27,762.8 8,257.9 18,942.1 562.8 29,186.3 8,876.2 19,747.3 562.8 13,530.6 1,047.3 4,260.0 1,798.2 4,008.4 721.3 351.2 761.8 116.9 465.5 17,007.1 3,549.1 9,091.5 4,366.5 43,954.4 4,444.2 1,957.8 1,509.3 32,187.8 3,566.8 288.5 9,337.6 1,805.6 1,889.7 1,943.5 14,329.0 989.8 4,568.5 2,256.3 4,064.5 701.9 357.3 790.7 141.1 458.9 25,931.3 6,622.0 12,726.3 6,583.0 92,666.7 5,121.5 3,621.4 1,794.7 60,739.1 21,005.6 384.4 14,001.4 2,288.4 1,659.4 4,135.5 14,647.8 1,126.9 5,019.2 1,637.0 4,145.7 817.1 407.0 815.5 148.6 530.8 17,280.6 4,650.4 5,962.9 6,667.3 57,051.5 2,530.6 3,512.8 1,381.2 28,970.0 20,436.7 220.2 10,961.8 2,362.8 2,131.7 1,027.9 DEPARTMENT OF ENVIRONMENTAL QUALITY ADMINISTRATION EXECUTIVE MANAGEMENT ADMINISTRATIVE PROGRAM MANAGEMENT FINANCIAL MANAGEMENT INFORMATION RESOURCES MANAGEMENT SERVICES HUMAN RESOURCES LEGAL SERVICES PROGRAM SUPPORT AND ASSISTANCE PUBLIC AFFAIRS/OUTREACH AIR QUALITY AIR QUALITY PROGRAM MANAGEMENT AIR POLLUTION EMISSION CONTROL AIR QUALITY MANAGEMENT AND ANALYSIS WASTE PROGRAMS WASTE PROGRAMS MANAGEMENT SOLID WASTE HAZARDOUS WASTE UNDERGROUND STORAGE TANKS SUPERFUND EMERGENCY RESPONSE WATER QUALITY WATER QUALITY PROGRAM MANAGEMENT SAFE DRINKING WATER WATER QUALITY ASSESSMENT AND MANAGEMENT 1997/1998/1999 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 9 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM POINT SOURCE NON-POINT SOURCE MULTI-DISCIPLINARY PROGRAM ARIZONA-SONORA BORDER ACTIVITIES ENVIRONMENTAL EDUCATION ENVIRONMENTAL JUSTICE POLLUTION PREVENTION AND COMPLIANCE ASSISTANCE LABORATORY COORDINATION VOLUNTARY REMEDIATION WATER INFRASTRUCTURE FINANCE AUTHORITY FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated 2,312.0 1,386.8 1,923.6 821.8 0.0 0.0 356.2 745.6 0.0 4,570.0 4,118.8 1,799.3 4,234.0 1,078.3 0.0 0.0 269.7 2,712.1 173.9 12,470.0 4,275.7 1,163.7 1,048.9 642.0 0.0 0.0 333.7 73.2 0.0 36,700.0 17,800.2 2,331.0 9,350.6 6,118.6 3,189.0 20,267.7 2,690.4 10,330.8 7,246.5 7,554.2 20,649.2 2,490.2 10,889.1 7,269.9 11,804.1 7,253.5 1,145.2 1,441.0 4,145.2 516.8 5.3 3,672.2 2,634.7 28.9 1,008.6 190,841.9 3,695.2 7,338.1 14,828.2 3,355.2 30,672.8 46,605.3 66,251.6 1,257.1 7,982.1 253.0 5,552.1 3,051.2 77,928.9 1,931.5 47,907.1 20,649.4 252.5 7,188.4 24,622.2 5,905.6 18,716.6 0.0 283.6 148.3 135.3 7,553.8 1,207.4 1,390.3 4,367.8 543.8 44.5 2,187.3 2,087.3 100.0 0.0 209,203.3 5,784.5 10,522.0 14,461.6 4,589.7 33,357.9 51,348.5 69,273.7 1,257.1 7,982.1 205.7 7,303.0 3,117.5 100,780.3 3,888.1 68,735.9 21,444.8 252.5 6,459.0 29,863.0 6,620.2 22,173.1 1,069.7 175.8 37.9 137.9 7,745.3 1,235.9 1,420.2 4,489.9 553.5 45.7 1,234.6 1,134.6 100.0 0.0 206,543.9 5,027.4 10,275.5 14,461.6 4,483.1 32,577.0 49,634.8 68,036.3 3,257.1 7,982.1 205.7 7,848.0 2,755.3 97,785.9 3,433.0 66,231.8 21,422.2 252.5 6,446.4 34,116.6 8,754.3 21,246.6 4,115.7 273.0 152.2 120.8 DEPARTMENT OF HEALTH SERVICES ADMINISTRATION DIRECTOR'S OFFICE BUSINESS AND FINANCIAL SERVICES INFORMATION TECHNOLOGY SERVICES DISEASE CONTROL RESEARCH COMMISSION ASSURANCE & LICENSURE SERVICES LICENSURE ADMINISTRATION CHILD CARE LICENSURE HEALTH CARE LICENSURE ENFORCEMENT/TRAINING/FINGERPRINTING QUALITY ASSURANCE BEHAVIORAL HEALTH SERVICES ADMINISTRATION ADMINISTRATION CLIENT SATISFACTION MANAGED CARE AND ACTUARIAL ADULT BEHAVIORAL HEALTH SERVICES OVERSIGHT & REGULATION GENERAL MENTAL HEALTH SERVICES TITLE XIX GENERAL MENTAL HEALTH SERVICES NON-TITLE XIX SUBSTANCE ABUSE SERVICES TITLE XIX SUBSTANCE ABUSE SERVICES NON-TITLE XIX SERVICES FOR PERSONS WITH SERIOUS MENTAL ILLNESS TITLE XIX SERVICES FOR PERSONS WITH SERIOUS MENTAL ILLNESS NON TITLE XIX SERVICES FOR PERSONS WITH SERIOUS MENTAL ILLNESS - PSYCHOTROPIC DRUG PROGRAM SERVICES FOR PERSONS WITH SERIOUS MENTAL ILLNESS - GERIATRIC/RESIDENTIAL BEDS SERVICES FOR PERSONS WITH SERIOUS MENTAL ILLNESS - COURT MONITOR COMMUNITY PLACEMENT PREVENTION CHILDREN'S BEHAVIORAL HEALTH CBH OVERSIGHT AND REGULATION CBH SERVICES TITLE XIX CBH SERVICES NON-TITLE XIX CBH SERVICES RESPITE CARE PREVENTION ARIZONA STATE HOSPITAL ARIZONA STATE HOSPITAL ADMINISTRATION CLINICAL SERVICES SEXUALLY VIOLENT PERSONS PUBLIC HEALTH ADMINISTRATION OVERALL PUBLIC HEALTH BORDER HEALTH Page 10 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997/1998/1999 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM LOCAL AND MINORITY HEALTH LOCAL AND MINORITY HEALTH DIRECT GRANTS TO COUNTIES (SLI) REIMBURSEMENT TO COUNTIES (SLI) COMMUNITY AND FAMILY HEALTH SERVICES CHILD FATALITY REVIEW PROGRAM ORAL HEALTH OLDER ADULT HEALTH OFFICE FOR CHILDREN WITH SPECIAL HEALTH CARE NEEDS PUBLIC HEALTH PROMOTION CHILDREN'S REHABILITATIVE SERVICES CHILDREN S REHABILITATIVE SERVICES TITLE XIX CHILDREN'S REHABILITATIVE SERVICES NON-TITLE XIX ADULT SERVICES WOMEN'S AND CHILDREN'S HEALTH PLANNING, EVALUATION AND DATA COMMUNITY BASED SERVICES WOMEN'S/PRENATAL CARE HIGH RISK INFANT SERVICES NUTRITION SERVICES COMMUNITY NUTRITION PLANNING, CONSULTATION, EVALUATION, SURVEILLANCE COMMUNITY NUTRITION SERVICES WIC COMMODITY SUPPLEMENTAL FOOD PROGRAM EPIDEMIOLOGY & DISEASE CONTROL EPIDEMIOLOGY AND DISEASE CONTROL CHRONIC DISEASE EPIDEMIOLOGY INFECTIOUS DISEASE EPIDEMIOLOGY TUBERCULOSIS CONTROL ENVIRONMENTAL HEALTH HIV/STD PREVENTION, CONTROL & SERVICES HIV PREVENTION, CONTROL AND SERVICES STD PREVENTION, CONTROL AND SERVICES ARIZONA IMMUNIZATION PROGRAM TOBACCO EDUCATION AND PREVENTION STATE LABORATORY SERVICES (SLS) QUALITY ASSURANCE AND SUPPORT ENVIRONMENTAL/CLINICAL MICROBIOLOGY/REGIONAL LABS ENVIRONMENTAL/ANALYTICAL CHEMISTRY LABORATORY LICENSURE, CERTIFICATION & TRAINING EMERGENCY MEDICAL SERVICES (EMS) EMS OPERATIONS EMS PROGRAM GRANTS COMMUNICATIONS AND DISPATCH TRAUMA HEALTH PLANNING, EVALUATION AND STATISTICS HEALTH SYSTEMS DEVELOPMENT PRIMARY CARE RESOURCES LOAN REPAYMENT PROGRAM PRIMARY CARE SYSTEMS AND SERVICES 1997/1998/1999 TOTAL PROGRAM AND SUBPROGRAM FUNDING FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated 1,342.1 367.8 578.0 396.3 4,348.3 99.2 1,213.4 78.2 429.3 2,528.2 33,856.0 16,214.5 17,347.8 293.7 10,968.7 1,235.6 261.3 578.0 396.3 6,240.1 146.3 1,420.4 82.2 595.0 3,996.2 33,255.1 16,403.3 16,557.6 294.2 13,847.4 1,238.3 264.0 578.0 396.3 5,989.3 150.0 1,335.9 84.1 595.0 3,824.3 32,938.2 16,403.3 16,241.2 293.7 16,078.5 2,354.4 2,290.8 3,266.6 3,056.9 83,356.7 602.6 299.1 81,389.6 1,065.4 5,990.1 2,359.4 1,190.1 946.5 1,494.1 810.4 2,831.2 2,568.4 4,222.2 4,225.6 84,923.7 749.3 330.1 82,865.4 978.9 6,851.4 2,563.2 1,534.9 941.4 1,812.0 1,417.2 2,848.5 4,276.6 4,728.8 4,224.6 85,100.8 765.8 390.1 82,966.0 978.9 7,914.1 2,538.5 2,506.2 857.4 2,012.0 1,363.5 7,312.5 6,316.1 996.3 5,191.7 8,232.4 7,097.8 1,134.6 4,952.5 9,924.9 8,790.3 1,134.6 4,952.5 17,841.8 32,008.2 25,000.0 5,848.1 533.7 2,751.6 1,280.2 1,282.6 2,251.8 1,490.9 604.9 0.0 156.0 2,364.9 6,853.0 551.3 3,349.7 1,267.9 1,684.1 2,636.8 1,637.4 749.4 0.0 250.0 2,867.9 5,070.0 551.4 1,543.3 1,285.1 1,690.2 2,675.6 1,676.2 749.4 0.0 250.0 2,898.6 9,329.6 343.0 146.8 8,592.6 25,532.8 347.9 368.8 24,565.0 33,531.0 8,345.2 363.7 24,565.0 Page 11 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM TCE CONTAMINATION FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated PSYCHIATRIC REVIEW BOARD (SLI) 247.2 47.8 250.0 80.4 250.0 82.7 ARIZONA POISON CONTROL 937.5 1,550.0 1,550.0 311.6 310.8 308.0 4,237.6 4,158.0 4,160.9 169.0 187.8 160.3 5,878.7 4,882.6 4,731.3 10.5 10.8 11.1 VETERANS AFFAIRS 935.1 964.9 1,005.1 VETERANS CONSERVATORSHIP 477.1 528.0 542.1 EDUCATION 158.9 165.7 165.7 6,829.2 9,122.4 8,009.2 1,222.9 1,244.1 1,255.3 4,075.2 1,528.6 2,546.6 968.8 5,411.7 2,231.1 3,180.6 1,068.2 5,567.8 2,423.9 3,143.9 1,066.4 2,314.3 186.1 2,128.2 4,344.6 2,551.1 279.6 2,271.5 4,159.9 2,509.7 281.6 2,228.1 3,888.7 NATIVE PLANT AND CULTURAL RESOURCES PROTECTION 373.5 403.8 413.8 PESTICIDE COMPLIANCE & WORKER SAFETY 792.4 910.8 849.0 ADMINISTRATIVE SERVICES 4,282.6 4,033.5 4,487.5 STATE AGRICULTURAL LABORATORY 2,073.1 1,854.2 1,839.3 COUNCIL FOR THE HEARING IMPAIRED COUNCIL ACTIVITIES TDD (TELECOMMUNICATION DEVICE FOR THE DEAF) COMMISSION OF INDIAN AFFAIRS INDIAN AFFAIRS ARIZONA PIONEERS' HOME ARIZONA PIONEERS' HOME ARIZONA RANGERS’PENSION ARIZONA RANGERS' PENSIONS VETERANS' SERVICE COMMISSION STATE VETERAN HOME Inspection and Regulation BOARD OF ACCOUNTANCY CERTIFICATION, REGISTRATION, AND REGULATION DEPARTMENT OF AGRICULTURE FOOD SAFETY AND QUALITY ASSURANCE ANIMAL PRODUCTS FOOD SAFETY AND QUALITY INSPECTION FRESH PRODUCE STANDARDIZATION AND INSPECTION NON-FOOD PRODUCT QUALITY ASSURANCE ANIMAL DISEASE, OWNERSHIP & WELFARE PROTECTION ANIMAL DISEASE CONTROL LIVESTOCK INSPECTION PEST EXCLUSION AND MANAGEMENT Page 12 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997/1998/1999 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated AGRICULTURAL CONSULTATION AND TRAINING 145.7 164.2 167.0 COMMODITY DEVELOPMENT AND PROMOTION 325.6 323.5 386.7 277.1 288.8 294.2 0.0 0.0 0.0 1,543.7 1,708.4 1,881.0 OFFICE OF REGULATORY AFFAIRS 930.5 1,000.4 941.5 RECEIVERSHIPS 153.7 135.0 45.6 148.7 158.6 162.9 371.3 394.3 394.6 63.1 70.1 71.9 MANUFACTURED HOUSING 1,621.9 242.1 1,379.8 893.3 1,800.9 270.9 1,530.0 954.2 1,900.7 276.9 1,620.0 975.5 STATE FIRE MARSHAL 1,304.2 1,355.1 1,414.9 1,158.3 145.9 1,194.6 160.5 1,238.4 176.5 260.0 255.2 259.6 700.3 835.4 881.9 1,574.9 1,259.6 1,318.6 469.1 469.9 469.9 CORPORATIONS 2,616.6 2,993.0 3,271.2 SECURITIES 3,964.4 4,321.3 4,415.4 635.7 764.6 775.6 BOARD OF APPRAISAL LICENSURE/CERTIFICATION/REGULATION TAX AGENT REGISTRATION STATE BANKING DEPARTMENT OFFICE OF SUPERVISION BOARD OF BARBER EXAMINERS LICENSING AND REGULATION BOARD OF BEHAVIORAL HEALTH EXAMINERS CERTIFICATION AND REGULATION BOXING COMMISSION LICENSING AND REGULATION DEPARTMENT OF BUILDING AND FIRE SAFETY ADMINISTRATION GENERAL ADMINISTRATION LICENSING AND REGULATION ENFORCEMENT AND TRAINING DEQ ASSISTANCE BOARD OF CHIROPRACTIC EXAMINERS LICENSING AND REGULATION BOARD OF COSMETOLOGY LICENSING AND REGULATION CORPORATION COMMISSION ADMINISTRATION HEARINGS RAILROAD 1997/1998/1999 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 13 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated UTILITIES DIVISION 4,828.0 5,024.7 5,259.9 LEGAL DIVISION 1,004.4 1,112.0 1,133.8 636.5 669.6 683.3 63.6 74.2 71.0 173.0 186.1 187.6 ENFORCEMENT 2,344.6 3,596.0 3,155.2 CERTIFICATION 1,143.7 963.9 1,350.0 33.2 41.7 63.9 WORKERS COMPENSATION CLAIMS PROCESSING 2,738.6 2,419.4 135.9 183.0 2,675.7 3,541.5 3,214.6 139.3 187.6 2,739.3 2,691.4 2,354.7 143.5 193.2 2,650.2 ADJUDICATION OF DISPUTES 3,622.0 4,007.3 4,330.1 436.9 484.7 495.8 2,782.7 3,078.1 3,281.7 SPECIAL FUND CLAIMS PROCESSING 597.7 687.8 713.6 LEGAL COUNSEL 889.3 1,071.9 1,104.4 1,897.5 1,453.8 1,630.1 55,731.2 4,404.2 51,327.1 4,465.6 734.6 630.6 3,100.4 1,066.5 24,629.2 4,824.0 19,805.2 5,442.7 1,049.3 1,020.7 3,372.7 1,213.9 26,512.6 5,202.6 21,310.0 6,073.2 1,316.2 1,038.4 3,718.6 1,296.7 BOARD OF DENTAL EXAMINERS LICENSING AND REGULATION BOARD OF DISPENSING OPTICIANS LICENSING AND REGULATION BOARD OF FUNERAL DIRECTORS AND EMBALMERS LICENSING AND REGULATION DEPARTMENT OF GAMING BOARD OF HOMEOPATHIC MEDICAL EXAMINERS LICENSING AND REGULATION INDUSTRIAL COMMISSION OF ARIZONA ADMINISTRATIVE SERVICES ADMINISTRATIVE SUPPORT ADMINISTRATIVE SUPPORT OFFICE OF DIRECTOR LABOR LAW ADMINISTRATION OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION DEPARTMENT OF INSURANCE ADMINISTRATION SOLVENCY REGULATION SOLVENCY REVIEW AND MANAGEMENT RECEIVERSHIPS CONSUMER INFORMATION AND PROTECTION CONSUMER SERVICES FRAUD INVESTIGATIONS MARKET CONDUCT ANALYSIS AND EXAMINATION LICENSING Page 14 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997/1998/1999 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM PREMIUM TAX COLLECTIONS AND ANALYSIS FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated 99.9 116.0 129.6 ADMINISTRATION 1,436.8 1,498.0 1,594.0 INVESTIGATIONS 1,131.6 1,154.7 1,292.9 357.2 375.7 384.1 2,476.1 3,173.6 3,213.0 MINING SAFETY ENFORCEMENT 704.3 812.7 754.9 ABANDONED MINES INVENTORY 210.1 260.5 355.3 MINE SAFETY & HEALTH GRANT EDUCATION & TRAINING 156.6 177.7 170.0 MINED LAND RECLAMATION 100.0 102.2 102.8 61.2 110.7 116.4 1,529.5 1,573.6 1,649.2 369.0 593.5 589.0 83.8 123.1 124.3 98.7 106.9 106.8 100.5 114.1 117.0 348.6 364.6 389.8 662.7 736.9 737.0 91.0 132.1 133.6 57.2 69.7 70.6 DEPARTMENT OF LIQUOR LICENSES AND CONTROL LICENSING BOARD OF MEDICAL EXAMINERS LICENSING, REGULATION, & REHABILITATION STATE MINE INSPECTOR NATUROPATHIC PHYSICIANS BOARD OF MEDICAL EXAMINERS LICENSING AND REGULATION BOARD OF NURSING LICENSING AND REGULATION - RN/LPN NURSING ASSISTANT BOARD OF EXAMINERS OF NURSING CARE INSTITUTION ADMINISTRATORS LICENSING AND REGULATION BOARD OF OCCUPATIONAL THERAPY EXAMINERS LICENSING AND REGULATION BOARD OF OPTOMETRY LICENSING AND REGULATION BOARD OF OSTEOPATHIC EXAMINERS LICENSING AND REGULATION BOARD OF PHARMACY LICENSING AND REGULATION BOARD OF PHYSICAL THERAPY EXAMINERS LICENSING AND REGULATION BOARD OF PODIATRY EXAMINERS LICENSING AND REGULATION 1997/1998/1999 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 15 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated POWER AUTHORITY ARIZONA POWER AUTHORITY 23,986.0 19,770.0 20,924.0 LICENSING AND REGULATION 158.0 165.5 169.4 STUDENT TUITION RECOVERY FUND 181.1 183.0 0.0 232.7 270.5 275.4 2,807.1 3,710.7 3,542.4 1,276.1 1,518.7 12.3 797.3 1,733.4 1,957.6 19.7 1,047.1 1,656.8 1,865.9 19.7 1,160.3 1,631.2 237.3 372.2 154.1 488.5 284.1 105.5 1,695.5 252.0 331.2 157.9 636.5 303.6 110.8 1,615.9 268.3 364.1 158.6 498.2 312.3 113.2 CENTRAL ADMINISTRATIVE SERVICES 792.0 944.2 913.5 EDUCATION AND LICENSING LAND DEVELOPMENT 765.0 262.6 502.5 763.2 622.1 141.1 531.8 667.9 189.1 478.8 766.0 623.8 142.2 605.1 782.3 226.9 555.4 763.3 614.8 148.5 615.9 RECOVERY ASSISTANCE 212.0 222.2 247.9 REGULATORY AFFAIRS 4,773.8 5,918.7 6,979.0 RECOVERY FUND 3,247.1 3,230.4 3,462.8 730.6 946.4 942.4 168.5 186.1 183.6 STATE BOARD FOR PRIVATE POST-SECONDARY EDUCATION BOARD OF PSYCHOLOGIST EXAMINERS LICENSING AND REGULATION DEPARTMENT OF RACING COMMERCIAL RACING HORSE RACING GREYHOUND RACING RACING COMMISSION COUNTY FAIR RACING RADIATION REGULATORY AGENCY RADIATION EVALUATION AND COMPLIANCE RADIOACTIVE MATERIALS/NON-IONIZING RADIATION X-RAY COMPLIANCE EMERGENCY RESPONSE RADIATION MEASUREMENT LABORATORY ADMINISTRATIVE SERVICES MEDICAL RADIOLOGIC TECHNOLOGY BOARD OF EXAMINERS DEPARTMENT OF REAL ESTATE EDUCATION LICENSING REGULATION INVESTIGATIONS ENFORCEMENT REGISTRAR OF CONTRACTORS RESIDENTIAL UTILITY CONSUMER OFFICE RATEPAYER REPRESENTATION BOARD OF RESPIRATORY CARE EXAMINERS LICENSING AND REGULATION Page 16 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997/1998/1999 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated STRUCTURAL PEST CONTROL COMMISSION LICENSING AND REGULATION 1,377.1 1,411.5 1,475.3 770.1 831.6 934.3 210.4 240.2 240.8 1,340.8 1,356.8 1,364.9 AIR QUALITY OXYGENATED FUEL 324.0 568.7 745.1 VAPOR RECOVERY 254.7 338.5 340.4 3,838.8 5,974.0 6,416.0 599.5 526.0 543.9 2,657.9 3,169.5 3,625.4 FIELD SERVICES 126.5 128.5 143.6 NORTHERN ARIZONA DIVISION 102.0 117.5 104.1 PUBLICATIONS DIVISION 141.1 177.1 176.1 RIO COLORADO DIVISION 188.6 164.6 211.0 1,160.0 1,319.2 1,371.4 143.1 172.9 415.2 STATE BOARD ADMINISTRATION 480.2 473.4 475.8 EDUCATIONAL SERVICES AND RESEARCH 409.4 454.6 458.8 TEACHER CERTIFICATION 145.1 146.5 148.9 113,237.8 88,162.6 13,971.3 8,263.0 2,840.9 123,117.5 97,419.8 14,008.4 8,741.5 2,947.8 123,495.4 97,361.0 14,016.5 9,417.9 2,700.0 BOARD OF TECHNICAL REGISTRATION LICENSING AND REGULATION VETERINARY MEDICAL EXAMINING BOARD LICENSING AND REGULATION DEPARTMENT OF WEIGHTS AND MEASURES GENERAL SERVICES Education COMMISSION ON THE ARTS ARTS SUPPORT ARIZONA HISTORICAL SOCIETY ADMINISTRATION DIVISION CENTRAL ARIZONA DIVISION SOUTHERN ARIZONA DIVISION STATE BOARD FOR CHARTER SCHOOLS STATE BOARD FOR CHARTER SCHOOLS STATE BOARD OF DIRECTORS FOR COMMUNITY COLLEGES AID TO COMMUNITY COLLEGES OPERATING STATE AID CAPITAL OUTLAY STATE AID EQUALIZATION STATE AID FEDERAL VOCATIONAL EDUCATION 1997/1998/1999 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 17 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated ARIZONA STATE SCHOOLS FOR THE DEAF AND THE BLIND ASDB ADMINISTRATION 1,291.4 1,826.4 1,862.5 ASDB-PHOENIX 5,837.6 6,381.8 6,545.3 ASDB STATEWIDE 5,752.0 6,954.6 7,057.6 13,324.1 13,974.2 14,146.3 2,052,044.0 1,807,356.0 244,013.4 674.2 28,633.7 2,941.0 609.4 390.1 24,693.2 1,359.1 78.8 838.3 442.0 188,987.6 14,111.9 7,012.8 467.7 355.6 1,467.8 3,260.9 45,996.8 94,211.5 0.0 3,853.1 3,235.1 1,279.8 1,827.9 2,127.3 8,800.8 978.5 0.0 163,485.9 150,956.4 5,875.7 5,107.1 1,509.1 3,162.4 915.9 1,473.9 773.4 1,825.5 144.1 1,538.2 2,800.9 2,089,288.0 1,921,428.0 167,186.0 675.1 40,111.8 8,286.2 3,338.1 407.8 28,079.7 1,614.9 131.1 938.1 545.7 238,584.3 19,475.3 5,716.4 467.7 382.9 3,254.1 10,062.9 51,114.8 116,065.3 0.0 4,529.1 3,910.1 1,294.3 1,860.8 10,182.4 9,253.3 1,000.0 15.0 88,005.4 74,411.2 6,911.3 6,225.8 225.8 10,649.3 1,394.6 8,527.2 727.5 2,661.3 147.5 2,340.9 3,223.2 2,211,687.0 2,033,860.0 177,133.9 692.7 42,231.4 8,056.0 5,134.7 320.7 28,720.0 2,948.0 131.4 1,180.6 1,636.0 237,080.5 19,483.2 5,716.4 467.7 382.9 3,254.1 9,050.2 50,663.3 116,065.3 0.0 4,529.1 3,910.1 1,296.3 1,780.8 10,182.4 9,259.8 1,000.0 39.0 88,379.5 74,238.5 6,915.3 7,225.8 225.8 11,675.0 1,380.4 9,520.5 774.1 2,347.4 150.2 2,347.4 3,164.2 ASDB-TUCSON DEPARTMENT OF EDUCATION SCHOOL FINANCE BASIC STATE AID OTHER FORMULA PROGRAMS SCHOOL FINANCE ADMINISTRATION AND RESEARCH ACADEMIC FOUNDATIONS ARIZONA ACADEMIC STANDARDS STUDENT ASSESSMENT AND SCHOOL ACCOUNTABILITY RESEARCH AND EVALUATION SCHOOL TO WORK PROFESSIONAL DEVELOPMENT CAREER LADDERS CERTIFICATION/INVESTIGATION PROFESSIONAL EVALUATION AND RECOGNITION ACADEMIC ASSISTANCE EARLY CHILDHOOD PROGRAMS MIGRANT CHILDREN EDUCATION INDIAN EDUCATION HOMELESS EDUCATION LIMITED ENGLISH PROFICIENCY SPECIAL EDUCATION PROGRAM DEVELOPMENT SPECIAL EDUCATION ASSISTANCE TO SCHOOLS LEA GRANTS AND SCHOOL IMPROVEMENT (TITLE I) FOREIGN LANGUAGE ASSISTANCE INNOVATIVE EDUCATIONAL STRATEGIES (TITLE VI) EISENHOWER PROFESSIONAL DEVELOPMENT (TITLE II) GIFTED EDUCATION SINGLE PARENTS AND DISPLACED HOMEMAKERS WORKFORCE DEVELOPMENT ADULT EDUCATION FAMILY LITERACY YOUTH SUPPORT RESEARCH STUDENT HEALTH AND SAFETY CHILD NUTRITION CHEMICAL ABUSE PREVENTION SCHOOL SAFETY OTHER SCHOOL HEALTH PROGRAMS SUPPORT SERVICES PUBLIC INFORMATION/COMMUNICATION MANAGEMENT INFORMATION SERVICES OTHER EDUCATION SUPPORT STATE POLICY BOARDS STATE BOARD OF EDUCATION/VOCATIONAL AND TECHNOLOGICAL EDUCATION STATE BOARD OF EDUCATION/CHARTER SCHOOLS ADMINISTRATION Page 18 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997/1998/1999 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM SUPERINTENDENT'S OFFICE FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated 798.0 1,871.9 131.0 945.2 2,166.9 111.1 932.0 2,122.7 109.5 295.5 305.6 316.4 3,518.6 4,987.7 5,208.6 POLICY ANALYSIS 99.8 111.6 70.2 COMMUNICATIONS 124.0 118.7 333.5 1,033.2 1,197.3 1,218.1 2,819.7 30,400.0 313,200.0 GOVERNANCE 2,247.3 6,431.8 10,591.0 FINANCIAL ASSISTANCE 5,030.2 5,416.3 5,561.1 0.0 0.0 0.0 325,951.2 6,229.9 28,283.1 16,147.0 44,694.0 8,219.2 16,335.9 2,856.0 878.4 7,610.6 102,169.7 5,366.0 12,260.7 4,382.6 17,725.3 17,094.9 12,869.8 5,029.3 17,798.8 9,948.5 4,874.7 664.7 4,409.1 68,368.5 356,101.6 7,009.1 31,238.3 17,223.5 48,808.1 8,640.7 17,419.3 3,077.4 1,071.8 7,772.5 108,168.6 5,638.7 13,127.9 4,759.7 29,069.1 16,863.5 11,309.4 5,430.7 19,473.3 10,899.8 5,385.0 628.5 4,886.2 74,849.0 386,279.2 7,617.3 34,019.8 18,652.0 52,712.2 9,479.5 18,957.3 3,342.7 1,165.0 8,442.0 116,595.1 6,120.2 14,256.8 5,114.4 32,085.9 18,338.7 12,292.2 5,902.8 21,185.3 11,861.4 5,786.2 686.6 5,388.6 80,921.8 22,623.0 26,106.1 28,700.0 ADMINISTRATIVE SERVICES CHARTER SCHOOLS LIAISON BOARD OF MEDICAL STUDENT LOANS MEDICAL STUDENT LOAN PROGRAM COMMISSION FOR POSTSECONDARY EDUCATION FINANCIAL AID ADMINISTRATION PRESCOTT HISTORICAL SOCIETY SHARLOT HALL MUSEUM SCHOOL FACILITIES BOARD SCHOOL FACILITIES BOARD BOARD OF REGENTS PASS-THROUGH PROGRAM - AHEC ARIZONA STATE UNIVERSITY - MAIN CAMPUS ACADEMIC AFFAIRS COLLEGE OF ARCHITECTURE AND ENVIRONMENTAL DESIGN COLLEGE OF BUSINESS COLLEGE OF EDUCATION COLLEGE OF ENGINEERING AND APPLIED SCIENCES COLLEGE OF EXTENDED EDUCATION COLLEGE OF FINE ARTS GRADUATE COLLEGE HONORS COLLEGE COLLEGE OF LAW COLLEGE OF LIBERAL ARTS AND SCIENCES COLLEGE OF NURSING COLLEGE OF PUBLIC PROGRAMS SCHOOL OF SOCIAL WORK OTHER INSTRUCTIONAL SUPPORT UNIVERSITY LIBRARIES AND MUSEUMS ACADEMIC COMPUTING ADMIN. INFORMATION TECHNOLOGY/ TELECOMMUNICATIONS ACADEMIC AFFAIRS ADMINISTRATIVE SUPPORT RESEARCH RESEARCH ACTIVITIES REGULATORY COMPLIANCE RESEARCH AREA STUDENT AFFAIRS STUDENT LIFE, HEALTH AND WELLNESS 1997/1998/1999 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 19 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM ENROLLMENT SERVICES STUDENT AFFAIRS ADMINISTRATIVE SUPPORT ADMINISTRATIVE SERVICES BUSINESS/FINANCIAL SERVICES AND HUMAN RESOURCES PLANT AND SAFETY SERVICES ADMINISTRATIVE SERVICES SUPPORT INSTITUTIONAL LEADERSHIP AND ADVANCEMENT KAET-TV ALUMNI RELATIONS AND DEVELOPMENT COMMUNITY OUTREACH INTERCOLLEGIATE ATHLETICS EXECUTIVE MANAGEMENT INSTITUTIONAL ADVANCEMENT FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated 40,878.2 4,867.3 54,553.2 28,718.0 25,101.5 733.7 43,477.1 7,652.3 5,710.3 8,573.4 17,856.1 2,873.8 811.2 44,084.9 4,658.0 59,208.1 31,024.4 27,135.9 1,047.9 47,208.2 8,300.3 6,159.6 9,183.2 19,568.2 2,863.7 1,133.3 47,273.7 4,948.1 64,871.7 34,157.3 29,570.3 1,144.1 51,954.4 9,121.5 6,781.8 10,112.0 21,577.9 3,127.8 1,233.4 31,803.0 33,581.7 35,448.6 6,785.2 4,101.9 3,282.2 4,928.5 339.4 3,350.3 9,015.5 3,324.2 6,455.4 4,244.5 3,365.8 5,100.5 875.4 3,452.5 10,087.5 3,373.3 6,812.3 4,476.9 3,553.3 5,382.8 924.7 3,646.7 10,651.9 3,553.3 6,713.4 1,331.2 3,484.6 1,713.9 183.7 1,141.7 7,392.2 1,565.4 3,884.5 1,731.3 211.0 960.2 7,806.9 1,653.5 4,101.7 1,828.8 222.9 1,014.0 8,738.3 1,814.1 5,468.1 380.3 85.8 204.6 188.5 115.3 463.7 2,147.6 0.0 1,234.0 25.3 888.3 11,090.7 1,987.7 6,259.3 849.8 89.2 453.4 274.9 520.2 636.5 2,121.3 202.0 1,613.6 163.4 142.3 13,370.0 2,167.1 6,520.6 1,008.7 640.0 661.0 420.8 530.3 1,421.5 2,941.8 228.7 2,242.5 316.3 154.3 52,742.2 0.0 42,730.7 3,248.9 6,762.6 16,363.0 57,873.2 0.0 47,022.0 4,696.2 6,155.0 17,647.8 58,515.4 0.0 47,987.4 4,214.4 6,313.6 16,456.2 0.0 0.0 0.0 ARIZONA STATE UNIVERSITY - WEST CAMPUS ACADEMIC AFFAIRS COLLEGE OF ARTS AND SCIENCES COLLEGE OF EDUCATION COLLEGE OF HUMAN SERVICES SCHOOL OF MANAGEMENT DIVISION OF COLLABORATIVE PROGRAMS LIBRARY ACADEMIC AFFAIRS ADMINISTRATIVE SUPPORT STUDENT AFFAIRS ADMINISTRATIVE SERVICES BUSINESS/FINANCIAL SERVICES AND HUMAN RESOURCES PLANT AND SAFETY SERVICES INFORMATION TECHNOLOGY ADMINISTRATIVE SERVICES SUPPORT INSTITUTIONAL ADVANCEMENT ARIZONA STATE UNIVERSITY - EAST CAMPUS ACADEMIC PROGRAMS AND SERVICES SCHOOL OF AGRIBUSINESS AND RESOURCE MANAGEMENT COLLEGE OF TECHNOLOGY AND APPLIED SCIENCES EAST COLLEGE ACADEMIC SERVICES INFORMATION TECHNOLOGY LIBRARY SERVICES STUDENT AFFAIRS INSTITUTIONAL SUPPORT SERVICES ADMINISTRATIVE SERVICES BUSINESS AND HUMAN RESOURCE SERVICES FACILITIES AND SAFETY SERVICES CAMPUS LIFE SERVICES ADMINISTRATIVE SERVICES SUPPORT NORTHERN ARIZONA UNIVERSITY UNDERGRADUATE PROGRAMS OVERALL UNDERGRADUATE INSTRUCTION UNDERGRADUATE INSTRUCTION - MOUNTAIN CAMPUS UNDERGRADUATE INSTRUCTION - STATEWIDE ACADEMIC PROGRAMS UNDERGRADUATE ACADEMIC ADVISING GRADUATE PROGRAMS OVERALL GRADUATE INSTRUCTION Page 20 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997/1998/1999 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM GRADUATE INSTRUCTION - MOUNTAIN CAMPUS GRADUATE INSTRUCTION - STATEWIDE ACADEMIC PROGRAMS GRADUATE ACADEMIC ADVISING STUDENT SUPPORT OVERALL STUDENT SUPPORT LEARNING SUPPORT FOR STUDENTS - MOUNTAIN CAMPUS LEARNING SUPPORT FOR STUDENTS - STATEWIDE PROGRAMS MINORITY RECRUITMENT, RETENTION, AND GRADUATION ATHLETICS ACADEMIC SUPPORT SERVICES LIBRARY ACADEMIC COMPUTING STATEWIDE ACADEMIC PROGRAMS INSTRUCTIONAL SUPPORT RESEARCH AND PUBLIC SERVICE RESEARCH PUBLIC SERVICE ECONOMIC DEVELOPMENT INSTITUTIONAL ADVANCEMENT DEVELOPMENTAL ACTIVITIES ALUMNI RELATIONS INSTITUTIONAL OPERATIONS FACILITIES DEVELOPMENT AND MANAGEMENT RESOURCE MANAGEMENT GENERAL OVERSIGHT FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated 6,473.7 7,786.5 2,102.8 46,131.2 0.0 37,603.0 2,926.9 699.2 4,902.1 15,384.9 5,676.4 2,309.2 5,091.0 2,308.3 27,514.3 6,841.3 9,632.5 1,174.0 47,901.3 0.0 38,539.2 3,534.8 674.2 5,153.1 16,026.2 5,373.2 2,957.9 3,667.2 4,027.9 27,905.4 7,021.5 8,228.4 1,206.3 47,911.7 0.0 38,633.0 3,423.1 702.1 5,153.5 16,190.4 5,509.2 3,016.9 3,741.2 3,923.1 28,356.7 20,099.6 7,099.6 315.1 1,634.1 1,230.7 403.4 50,435.8 29,154.2 19,357.2 1,924.4 20,606.6 7,011.7 287.1 2,093.1 1,294.9 798.2 60,442.4 28,850.7 30,033.9 1,557.8 20,948.2 7,129.8 278.7 2,052.2 1,353.2 699.0 57,334.2 28,861.7 26,864.8 1,607.7 325,698.0 0.0 10,043.4 3,248.0 20,200.8 11,139.7 39,834.6 12,462.6 17,336.9 7,121.0 115,547.8 32,869.1 7,024.7 5,137.1 5,705.8 1,675.3 2,839.6 16,432.4 4,113.7 6,424.5 6,540.5 85,999.5 28,275.8 47,870.3 0.0 9,853.5 43,809.0 13,520.9 340,635.2 0.0 10,217.0 3,444.0 21,397.4 11,766.5 41,544.9 13,294.6 18,554.0 7,543.5 120,400.5 34,847.3 7,204.7 5,063.6 5,723.3 2,379.6 1,863.4 17,502.1 4,392.8 6,603.8 6,891.7 87,673.7 29,156.2 48,661.1 0.0 9,856.5 43,898.8 13,766.7 353,796.4 0.0 10,591.1 3,671.2 22,577.6 12,269.4 42,890.4 14,191.2 19,738.5 8,134.6 120,375.3 36,595.4 7,653.0 5,795.8 6,315.4 2,819.6 2,083.1 19,024.5 4,569.4 7,207.3 7,293.3 85,524.6 28,772.5 45,891.0 0.0 10,860.9 46,721.3 13,376.8 UNIVERSITY OF ARIZONA - MAIN CAMPUS ACADEMIC AFFAIRS OVERALL ACADEMIC AFFAIRS COLLEGE OF AGRICULTURE INSTRUCTION COLLEGE OF ARCHITECTURE COLLEGE OF BUSINESS AND PUBLIC ADMINISTRATION COLLEGE OF EDUCATION COLLEGE OF ENGINEERING AND MINES COLLEGE OF FINE ARTS COLLEGE OF HUMANITIES COLLEGE OF LAW COLLEGE OF SCIENCE COLLEGE OF SOCIAL AND BEHAVIORAL SCIENCES GRADUATE COLLEGE EXTENDED UNIVERSITY OTHER ACADEMIC PROGRAMS SIERRA VISTA BRANCH CAMPUS ARIZONA INTERNATIONAL COLLEGE UNIVERSITY LIBRARIES ACADEMIC COMPUTING ACADEMIC SUPPORT ACADEMIC AFFAIRS ADMINISTRATION ORGANIZED RESEARCH UNIVERSITY-WIDE ORGANIZED RESEARCH AGRICULTURE RESEARCH EXPERIMENT STATION COLLEGE-BASED SPONSORED RESEARCH AND INTERDISCIPLINARY RESEARCH PROGRAMS ORGANIZED RESEARCH ADMINISTRATION AND SUPPORT COMMUNITY OUTREACH AGRICULTURE COOPERATIVE EXTENSION SERVICES 1997/1998/1999 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 21 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY FY 1997 FY 1998 FY 1999 SUBPROGRAM Actuals Estimated Estimated UAPRESENTS (FORMERLY CULTURAL AFFAIRS) 2,553.0 5,412.4 22,322.7 89,104.2 46,555.5 31,676.0 10,333.7 539.1 129,951.6 9,180.5 4,086.3 99,078.0 17,606.8 2,573.2 5,511.0 22,047.8 88,961.5 45,770.4 32,347.6 10,272.9 570.5 132,817.1 9,417.6 4,330.9 101,249.8 17,818.8 2,817.6 5,989.9 24,537.0 96,635.8 51,330.7 33,136.5 11,566.7 601.8 144,999.3 10,256.7 4,562.6 110,531.1 19,648.8 ACADEMIC AFFAIRS 119,723.1 122,729.1 120,159.0 COLLEGE OF MEDICINE 83,286.2 8,938.1 585.8 6,655.2 11,453.8 338.4 0.7 2,965.9 5,499.1 26,087.6 26,087.6 1,388.7 800.4 588.3 0.0 84,996.2 9,358.9 613.3 6,870.4 11,723.5 353.6 207.5 3,057.7 5,548.1 26,568.5 26,568.5 2,032.9 785.3 1,247.6 347.7 81,826.9 9,772.7 650.2 7,053.0 11,690.0 381.4 440.3 3,306.1 5,038.6 26,131.6 26,131.6 1,937.8 635.1 1,302.7 360.2 56,186.3 560.8 28,934.6 14,482.5 12,208.4 390,181.3 43,269.8 70,916.3 275,995.2 68,838.4 7,070.9 50,071.3 11,473.1 55,589.4 601.9 29,035.7 13,622.3 12,329.5 418,494.7 45,898.6 76,546.1 296,050.0 63,485.2 6,720.4 46,105.2 10,659.6 90,868.3 617.8 63,711.2 14,528.4 12,010.9 460,245.0 46,328.2 78,847.8 335,069.0 68,818.5 7,370.0 49,812.2 11,636.3 326.5 356.6 361.2 15,268.2 11,961.6 15,814.5 1,343.0 1,253.3 1,676.4 PROGRAM KUAT INTERCOLLEGIATE ATHLETICS STUDENT AFFAIRS AND CAMPUS LIFE DEAN OF STUDENTS/STUDENT LIFE ENROLLMENT SERVICES HEALTH AND WELLNESS STUDENT AFFAIRS ADMINISTRATION AND SUPPORT INSTITUTIONAL SERVICES PRESIDENT'S AREA HUMAN RESOURCES BUSINESS AFFAIRS ADMINISTRATIVE COMPUTING AND TELECOMMUNICATIONS UNIVERSITY OF ARIZONA - HEALTH SCIENCES CENTER CLINICAL TEACHING SUPPORT RURAL HEALTH OFFICE COLLEGE OF NURSING COLLEGE OF PHARMACY SCHOOL OF HEALTH PROFESSIONS ARIZONA GRADUATE PROGRAM IN PUBLIC HEALTH ARIZONA HEALTH SCIENCES LIBRARY ACADEMIC SUPPORT ORGANIZED RESEARCH HEALTH SCIENCES ORGANIZED RESEARCH CENTERS AND ADM COMMUNITY OUTREACH ARIZONA POISON AND DRUG INFORMATION CENTER TELEMEDICINE INSTITUTIONAL SERVICES Transportation DEPARTMENT OF TRANSPORTATION ADMINISTRATION DIRECTOR'S OFFICE/TRANSPORTATION BOARD TRANSPORTATION SUPPORT GROUP ADMINISTRATIVE SERVICES ARIZONA HIGHWAYS MAGAZINE INTERMODAL TRANSPORTATION ADMINISTRATION MAINTENANCE STATEWIDE CONSTRUCTION MOTOR VEHICLE MOTOR VEHICLE SUPPORT SERVICES CUSTOMER SERVICE REGULATORY AND COMPLIANCE SERVICE Protection and Safety CRIMINAL JUSTICE COMMISSION MANAGEMENT AND LIAISON ENHANCED DRUG AND VIOLENT CRIME CONTROL CRIMINAL JUSTICE RECORDS IMPROVEMENT Page 22 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997/1998/1999 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM STATISTICAL ANALYSIS CENTER FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated 48.4 189.2 188.2 333.1 1,909.8 2,559.3 1,101.2 1,288.5 1,177.1 2,134.2 1,764.7 1,947.5 360,074.2 2,497.8 223,960.8 93,426.4 27,808.8 12,415.8 7,219.2 162.3 7,056.9 48,428.1 2,285.1 28,396.6 3,294.8 7,431.9 2,851.0 4,168.7 6,960.6 409,338.6 3,528.7 242,484.8 105,906.0 37,821.0 19,598.1 8,376.5 210.0 8,166.5 61,037.9 2,768.9 36,905.8 3,414.0 9,083.0 3,958.4 4,907.8 6,335.0 439,043.8 3,783.6 270,576.6 104,905.3 38,370.8 21,407.5 7,950.6 157.4 7,793.2 66,903.7 3,242.8 39,233.8 4,490.5 10,008.4 4,330.1 5,598.1 8,581.9 AGENCY INFRASTRUCTURE 19,736.8 19,015.7 20,873.6 INSPECTIONS AND INVESTIGATIONS 7,243.2 3,279.7 3,567.2 396.3 13,382.2 7,076.1 3,139.9 3,531.1 405.1 16,380.2 7,961.9 3,234.7 4,233.6 493.6 16,984.1 135.0 365.2 342.5 4,296.4 2,045.4 2,251.0 13,172.4 6,969.9 6,202.5 4,846.6 1,738.1 3,108.5 29,649.3 39.3 3,101.0 6,780.5 2,306.2 4,474.3 15,679.6 6,827.8 8,851.8 5,161.7 1,909.7 3,252.0 58,457.3 73.7 3,583.7 5,739.3 2,477.8 3,261.5 13,087.1 6,145.1 6,942.0 4,645.5 1,718.7 2,926.8 17,297.4 171.3 3,527.7 CRIME VICTIMS PROGRAMS AUTO THEFT AUTHORITY AUTO THEFT AUTHORITY DEPARTMENT OF CORRECTIONS POLICY, MANAGEMENT & RESOURCE ALLOCATION PRISON OPERATIONS PRISON OPERATIONS MANAGEMENT SECURITY OPERATIONS SUPPORT SERVICES INMATE PROGRAMS PRIVATE PRISONS COMMUNITY CORRECTIONS COMMUNITY CORRECTIONS MANAGEMENT COMMUNITY SUPERVISION INMATE HEALTH CARE INMATE HEALTH CARE MANAGEMENT MEDICAL SERVICES DENTAL SERVICES MENTAL HEALTH SERVICES NURSING PHARMACY HUMAN RESOURCES MANAGEMENT INSPECTIONS AND INVESTIGATIONS MANAGEMENT CRIMINAL AND ADMINISTRATIVE INVESTIGATIONS INSPECTIONS ARIZONA CORRECTIONAL INDUSTRIES (ACI) DRUG AND GANG PREVENTION RESOURCE CENTER DRUG AND GANG PREVENTION RESOURCE CENTER DEPARTMENT OF EMERGENCY AND MILITARY AFFAIRS ADMINISTRATION CENTRAL ADMINISTRATION SPECIAL PROJECTS ARMY NATIONAL GUARD ARMY OPERATIONS ARMY FACILITIES MANAGEMENT AIR NATIONAL GUARD AIR OPERATIONS FACILITIES ENGINEERING EMERGENCY MANAGEMENT MITIGATION PREPAREDNESS 1997/1998/1999 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 23 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM RESPONSE AND RECOVERY EMERGENCY RESPONSE COMMISSION/GRANTS CIVIL AIR PATROL (SLI) FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated 26,094.4 353.1 61.5 53,516.2 1,222.2 61.5 13,256.8 280.1 61.5 1,511.9 1,676.3 1,642.5 4,883.2 0.0 1,106.8 2,911.0 865.4 31,970.6 0.0 11,789.1 2,869.1 258.3 2,839.0 1,241.2 2,770.0 5,072.1 5,131.8 16,164.0 0.0 10,341.3 2,620.6 2,654.9 547.2 4,624.2 0.0 1,081.0 2,787.2 756.0 40,910.0 0.0 17,547.1 2,833.3 235.8 3,864.4 1,312.6 2,523.6 5,420.6 5,887.6 16,682.2 0.0 9,911.2 3,094.4 3,065.6 611.0 4,741.9 0.0 1,081.0 2,889.2 735.5 51,654.8 0.0 23,359.5 3,880.1 231.4 5,054.5 1,994.9 2,523.6 6,206.2 8,404.6 17,103.1 0.0 10,441.7 3,174.4 3,020.5 430.3 47.9 52.1 52.3 61,262.1 71,011.8 73,291.8 34,146.0 14,403.7 5,543.2 5,481.3 1,687.9 28,398.3 874.3 3,444.6 9,766.0 6,924.1 2,641.5 3,119.5 1,628.3 17,409.5 6,403.1 3,893.6 1,637.2 1,066.6 4,409.0 12,166.1 40,872.4 16,505.7 5,210.5 6,343.1 2,079.5 29,836.1 982.8 4,412.7 9,871.0 6,923.2 2,640.8 3,515.9 1,489.7 20,067.1 7,961.5 3,829.3 2,019.0 1,180.1 5,077.2 9,474.5 45,030.3 15,173.5 4,894.9 6,172.1 2,021.0 29,878.3 994.3 4,711.7 9,998.1 6,669.5 2,839.9 3,155.6 1,509.2 22,309.1 7,734.8 4,904.5 2,411.9 1,361.2 5,636.6 9,280.1 BOARD OF EXECUTIVE CLEMENCY BOARD OF EXECUTIVE CLEMENCY DEPARTMENT OF JUVENILE CORRECTIONS ADMINISTRATION OVERALL ADMINISTRATION DIRECTOR'S OFFICE ADMINISTRATION DIVISION OPERATIONS INSTITUTIONS OVERALL INSTITUTIONS DIRECT SUPERVISION SECURITY YOUTH MANAGEMENT SYSTEMS HEALTH SERVICES GENERAL INSTITUTIONAL SERVICES SPECIALIZED TREATMENT INSTITUTIONAL SUPPORT SERVICES EDUCATION COMMUNITY CARE OVERALL COMMUNITY CARE COMMUNITY SERVICES BOOT CAMP CASE MANAGEMENT ADJC COMMUNITY SUPPORT ACTIVITIES LAW ENFORCEMENT MERIT SYSTEM COUNCIL LAW ENFORCEMENT MERIT SYSTEM COUNCIL DEPARTMENT OF PUBLIC SAFETY OPERATIONS HIGHWAY PATROL CRIMINAL INVESTIGATION SPECIAL SERVICES ANTI-GANG ENFORCEMENT ROCKY MOUNTAIN INFORMATION NETWORK AGENCY SUPPORT HUMAN RESOURCES INFORMATION SERVICES LOGISTICS TELECOMMUNICATIONS OPERATIONAL COMMUNICATIONS FACILITIES TRAINING & EDUCATION CRIMINAL JUSTICE SUPPORT SCIENTIFIC ANALYSIS AVIATION AZAFIS MANAGEMENT LICENSING CRIMINAL INFORMATION DIRECTOR'S OFFICE Page 24 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997/1998/1999 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM EXECUTIVE SUPPORT FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated 3,311.1 6,758.8 2,096.2 3,597.2 3,047.3 549.9 4,482.6 4,040.5 2,194.0 3,240.0 3,023.4 2,465.7 557.7 5,730.5 4,222.4 2,115.1 2,942.6 3,059.5 2,503.9 555.6 4,725.8 33,376.3 14,187.1 7,732.1 11,557.1 2,781.8 2,240.5 541.3 1,361.6 42,060.6 16,770.6 11,371.1 13,918.9 3,665.8 3,060.7 605.1 1,550.5 40,513.1 16,267.4 10,861.6 13,384.1 3,454.0 2,848.4 605.6 1,566.1 1,003.5 1,159.1 1,039.9 17,613.6 10,017.3 7,596.3 1,447.9 16,777.9 10,544.0 6,233.9 1,507.4 15,570.9 11,201.5 4,369.4 1,516.2 AZ CENTER FOR GEOGRAPHIC INFORMATION COORDINATION AND SERVICES 641.6 646.2 665.7 NATURAL RESOURCE CONSERVATION DISTRICTS 339.7 490.0 490.0 0.0 900.0 901.6 805.5 805.1 832.7 110.7 209.7 144.7 7,726.8 8,935.0 8,628.2 10,107.4 13,732.0 13,029.6 3,256.3 4,290.1 4,062.3 5,502.1 1,011.8 4,490.2 5,870.1 1,192.7 4,678.2 5,840.7 1,227.6 4,613.0 FINANCIAL SERVICES CRIME VICTIM SERVICES GOVERNOR'S OFFICE OF COMMUNITY AND HIGHWAY SAFETY HIGHWAY SAFETY DRUG ABUSE RESISTANCE EDUCATION PEACE OFFICER STANDARDS AND TRAINING Natural Resources GAME AND FISH DEPARTMENT WILDLIFE MANAGEMENT GAME MANAGEMENT NONGAME AND ENDANGERED WILDLIFE SPORTFISH MANAGEMENT OFF-HIGHWAY VEHICLE/WATERCRAFT MANAGEMENT WATERCRAFT MANAGEMENT OFF-HIGHWAY VEHICLE MANAGEMENT ADMINISTRATION GEOLOGICAL SURVEY ARIZONA GEOLOGICAL SURVEY STATE LAND DEPARTMENT STATE TRUST LANDS TRUST MANAGEMENT AND REVENUE GENERATION FIRE AND FORESTRY MANAGEMENT ADMINISTRATION ENVIRONMENTAL PLATE ADVISORY COUNCIL DEPARTMENT OF MINES AND MINERAL RESOURCES MINERAL DEVELOPMENT AND PROMOTION NAVIGABLE STREAM ADJUDICATION COMMISSION STREAM ADJUDICATION STATE PARKS BOARD PARKS PARTNERSHIPS PROGRAM SUPPORT DEPARTMENT OF WATER RESOURCES GENERAL SERVICES MANAGEMENT INFORMATION SERVICES MANAGEMENT SERVICES 1997/1998/1999 TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 25 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOTAL PROGRAM AND SUBPROGRAM FUNDING Total Funding by Fiscal Year AGENCY PROGRAM SUBPROGRAM WATER RESOURCE MANAGEMENT AND PLANNING GROUNDWATER ADMINISTRATION SURFACE WATER MANAGEMENT AND ADJUDICATION RESEARCH COLORADO RIVER MANAGEMENT STATEWIDE PLANNING HYDROLOGY WATER BANKING AUTHORITY SAFETY OF DAMS AND FLOOD CONTROL DAM SAFETY FLOOD MITIGATION Page 26 TOTAL PROGRAM AND SUBPROGRAM FUNDING FY 1997 FY 1998 FY 1999 Actuals Estimated Estimated 28,034.9 9,139.5 1,079.5 340.2 7,166.7 1,975.4 8,333.7 1,408.9 593.5 815.4 19,929.2 3,250.9 1,023.0 434.6 3,541.2 2,110.9 9,568.6 1,396.0 724.0 671.9 26,528.1 3,229.3 1,049.0 443.0 6,455.2 2,153.0 13,198.6 1,555.3 684.9 870.4 1997/1998/1999 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM General Other Non- Federal TOTAL Fund Approp Approp Funds FUNDS General Government DEPARTMENT OF ADMINISTRATION DIRECTORS OPERATIONS 379.8 0.0 0.0 0.0 379.8 GOVERNORS REGULATORY REVIEW COUNCIL 329.4 0.0 0.0 0.0 329.4 HEARING OFFICE 5.6 0.0 0.0 0.0 5.6 ARIZONA OFFICE FOR AMERICANS WITH DISABILITIES 0.0 0.0 0.0 238.5 238.5 CAPITOL POLICE 1,789.7 0.0 398.7 0.0 2,188.4 ADMINISTRATIVE SERVICES 1,736.2 143.8 204.4 0.0 2,084.4 360.0 0.0 525.8 0.0 885.8 STATEWIDE FINANCIAL SERVICES 5,397.4 0.0 0.0 0.0 5,397.4 STATEWIDE FINANCIAL APPLICATIONS 2,324.1 0.0 605.5 0.0 2,929.6 STATE PROCUREMENT SERVICES 1,295.3 0.0 74.6 0.0 1,369.9 RISK MANAGEMENT SECTION 0.0 39,745.8 0.0 0.0 39,745.8 WORKERS COMPENSATION 0.0 16,137.5 0.0 0.0 16,137.5 FACILITIES MANAGEMENT 12,389.0 7,508.4 8,068.7 0.0 27,966.1 2,519.9 3,763.6 0.0 6,105.5 0.0 5,934.5 0.0 827.7 746.2 7,214.0 0.0 0.0 5,826.7 2,242.0 0.0 0.0 0.0 0.0 0.0 0.0 8,454.4 3,763.6 6,654.4 9,093.7 7,214.0 0.0 0.0 1,011.2 0.0 1,011.2 94.6 0.0 3,258.9 0.0 3,353.5 CONSTRUCTION SERVICES 0.0 397.9 0.0 0.0 397.9 STATE BOARDS OFFICE 0.0 0.0 189.6 0.0 189.6 HUMAN RESOURCES MANAGEMENT 0.0 6,632.0 0.0 0.0 6,632.0 EMPLOYEE GROUP BENEFITS 0.0 0.0 208,705.3 0.0 208,705.3 934.2 22,617.8 0.0 0.0 23,552.0 0.0 934.2 0.0 0.0 0.0 0.0 5,588.8 3,104.7 10,714.0 759.3 1,943.1 0.0 0.0 0.0 0.0 0.0 0.0 5,393.3 0.0 0.0 0.0 0.0 0.0 0.0 5,588.8 4,038.9 10,714.0 759.3 1,943.1 5,393.3 TRAVEL REDUCTION BUILDING OPERATIONS CUSTODIAL/GROUNDS CAPITAL IMPROVEMENT/BUILDING RENEWAL SPACE MANAGEMENT FLEET MANAGEMENT SURPLUS PROPERTY MANAGEMENT BUSINESS SERVICES INFORMATION TECHNICAL SERVICES INFORMATION PROCESSING CENTER ENTERPRISE APPLICATIONS ENTERPRISE NETWORK SERVICES INFORMATION SECURITY FINANCE AND PLANNING 9-1-1 EMERGENCY TELECOMMUNICATIONS 1997 Actual Expenditures TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 27 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM General Other Non- Federal TOTAL Fund Approp Approp Funds FUNDS OFFICE OF ADMINISTRATIVE HEARINGS HEARINGS 859.6 416.2 32.7 0.0 1,308.5 6,552.2 663.9 11,676.8 0.0 18,892.9 1,605.8 1,843.2 592.4 716.2 350.7 1,287.7 0.0 0.0 156.2 1,712.5 0.0 0.0 0.0 0.0 0.0 663.9 0.0 0.0 0.0 0.0 1,212.3 963.9 211.7 564.2 0.0 111.0 5,136.5 1,614.6 1,862.2 105.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 619.3 2,818.1 2,807.1 804.1 1,280.4 350.7 2,062.6 5,136.5 1,614.6 2,018.4 2,436.8 1,481.8 230.7 8,916.7 0.0 0.0 996.0 0.0 105.0 6,312.1 438.8 180.5 3,369.3 1,920.6 516.2 19,594.1 ECONOMIC SECURITY DIVISION 2,494.5 313.1 382.9 1,531.6 1,257.2 1,701.7 135.6 1,100.1 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 996.0 0.0 0.0 64.9 5,144.1 684.0 221.4 42.9 0.0 154.8 1,379.3 0.0 0.0 1,317.5 1,052.6 956.7 7.5 0.0 35.0 0.0 2,494.5 378.0 6,844.5 3,268.2 2,435.3 1,752.1 135.6 2,285.9 1,379.3 ADMINISTRATION DIVISION 6,009.5 0.0 3,096.6 0.0 9,106.1 9,282.5 0.0 1,071.0 0.0 10,353.5 844.7 967.2 2,457.2 0.0 4,269.1 8,704.1 2,337.6 10,493.1 19,724.9 41,259.7 105.1 256.7 327.2 632.4 0.0 0.0 4,720.1 144.6 1,603.0 592.4 0.0 0.0 322.6 0.0 203.1 573.7 276.6 73.2 100.9 426.1 156.2 218.2 0.0 116.1 193.7 0.0 0.0 0.0 94.0 0.0 0.0 229.8 6,081.8 4,087.5 0.0 0.0 0.0 0.0 0.0 0.0 0.0 43.2 62.7 0.0 5,427.0 7.1 14,184.9 0.0 0.0 0.0 0.0 0.0 105.1 459.8 1,038.1 971.7 73.2 5,757.7 11,235.1 18,573.2 1,821.2 592.4 116.1 193.7 322.6 230.9 0.0 0.0 58.1 289.0 ATTORNEY GENERAL - DEPARTMENT OF LAW CIVIL DIVISION ADMINISTRATIVE LAW CONSUMER PROTECTION AND ADVOCACY LAND AND NATURAL RESOURCES LICENSING AND ENFORCEMENT SOLICITOR GENERAL AND OPINIONS TAX AND COLLECTION ENFORCEMENT INSURANCE DEFENSE TRANSPORTATION ANTITRUST UNIT CIVIL RIGHTS DIVISION CIVIL RIGHTS CONFLICT RESOLUTION CRIMINAL DIVISION CRIMINAL APPEALS CRIMINAL TRIALS DRUG ENFORCEMENT ENVIRONMENTAL ENFORCEMENT ORGANIZED CRIME AND FRAUD SPECIAL INVESTIGATIONS STATE GRAND JURY OFFICE OF VICTIM SERVICES OFFICE OF THE AUDITOR GENERAL OFFICE OF THE AUDITOR GENERAL DEPARTMENT OF COMMERCE ADMINISTRATION ECONOMIC DEVELOPMENT GSPED/OFFICE OF WORKFORCE DEVELOPMENT ARIZONA BUSINESS ASSISTANCE CENTER NATIONAL MARKETING COMMUNITY ASSISTANCE SERVICES HIGH TECHNOLOGY DEVELOPMENT ARIZONA ENERGY OFFICE FINANCIAL SERVICES HOUSING AND INFRASTRUCTURE DEVELOPMENT INTERNATIONAL TRADE AND INVESTMENT MOTION PICTURE DEVELOPMENT SPORTS DEVELOPMENT OFFICE OF SENIOR LIVING COMMUNICATIONS, POLICY & PUBLICATIONS GOVERNOR’S OFFICE OF EQUAL OPPORTUNITY OFFICE OF EQUAL OPPORTUNITY Page 28 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997 Actual Expenditures 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM General Other Non- Federal TOTAL Fund Approp Approp Funds FUNDS STATE BOARD OF EQUALIZATION STATE BOARD OF EQUALIZATION 581.9 0.0 0.0 0.0 581.9 1,251.1 69.2 0.0 0.0 1,320.3 INTERIM EVENTS 0.0 1,951.1 0.0 0.0 1,951.1 STATE FAIR 0.0 9,722.2 0.0 0.0 9,722.2 0.0 0.0 0.0 0.0 0.0 4,552.3 0.0 0.0 0.0 4,552.3 1,675.9 0.0 0.0 0.0 1,675.9 8,143.9 0.0 0.0 0.0 8,143.9 2,022.4 0.0 0.0 0.0 2,022.4 1,617.9 404.5 0.0 0.0 0.0 0.0 0.0 0.0 1,617.9 404.5 3,114.3 0.0 0.0 0.0 3,114.3 254.8 0.0 0.0 0.0 254.8 COURT ADMINISTRATION 6,603.1 0.0 0.0 0.0 6,603.1 DEPENDENT CHILDREN'S SERVICES DIVISION 1,664.0 1,400.5 0.0 177.1 3,241.6 JUDICIAL ASSISTANCE 1,472.6 0.0 191.4 63.2 0.0 1,400.5 0.0 0.0 0.0 0.0 0.0 0.0 177.1 0.0 0.0 0.0 1,649.7 1,400.5 191.4 63.2 JUDICIAL EDUCATION 240.0 0.0 0.0 0.0 240.0 JUDICIAL NOMINATIONS AND REVIEW 310.8 0.0 0.0 0.0 310.8 STATE GRAND JURY 432.0 0.0 0.0 0.0 432.0 DOMESTIC RELATIONS 910.7 0.0 87.9 21.7 1,020.3 853.5 0.0 0.0 0.0 853.5 OFFICE FOR EXCELLENCE IN GOVERNMENT OFFICE FOR EXCELLENCE IN GOVERNMENT EXPOSITION AND STATE FAIR BOARD GOVERNMENT INFORMATION TECHNOLOGY AGENCY GOVERNMENT INFORMATION TECHNOLOGY AGENCY OFFICE OF THE GOVERNOR OFFICE OF THE GOVERNOR GOVERNOR'S OFFICE OF STRATEGIC PLANNING AND BUDGETING OFFICE OF STRATEGIC PLANNING AND BUDGETING HOUSE OF REPRESENTATIVES HOUSE OF REPRESENTATIVES JOINT LEGISLATIVE BUDGET COMMITTEE JOINT LEGISLATIVE BUDGET COMMITTEE FISCAL ANALYSIS AND RESEARCH TAX ANALYSIS AND FORECASTING JUDICIARY SUPREME COURT COMMISSION ON JUDICIAL CONDUCT FOSTER CARE REVIEW BOARD COURT-APPOINTED SPECIAL ADVOCATE (CASA) PARENT ASSISTANCE CHILD SUPPORT ENFORCEMENT AND DOMESTIC RELATIONS REFORM 1997 Actual Expenditures TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 29 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM DOMESTIC VIOLENCE General Other Fund Approp Non- Federal TOTAL Approp Funds FUNDS 57.2 0.0 0.0 0.0 87.9 1,601.0 21.7 0.0 166.8 1,601.0 ALTERNATIVE DISPUTE RESOLUTION 0.0 0.0 204.6 0.0 204.6 JUDICIAL COLLECTION ENHANCEMENT 0.0 0.0 6,328.9 0.0 6,328.9 DEFENSIVE DRIVING SCHOOL 0.0 0.0 3,270.2 0.0 3,270.2 ADULT COMMUNITY CORRECTIONS 40,121.8 0.0 2,355.5 0.0 42,477.3 ADULT INTENSIVE PROBATION SERVICES 17,063.0 18,542.7 3,456.0 0.0 0.0 1,065.1 43,400.9 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 2.4 2,353.1 0.0 2,044.0 0.0 0.0 0.0 0.0 0.0 0.0 379.5 17,063.0 18,542.7 3,456.0 2.4 2,353.1 1,065.1 45,824.4 9,454.2 28,564.0 537.3 4,845.4 0.0 0.0 0.0 9,256.3 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 2,044.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 379.5 0.0 0.0 0.0 9,454.2 28,564.0 537.3 4,845.4 2,423.5 0.0 0.0 9,256.3 9,100.0 0.0 0.0 0.0 9,100.0 6,141.4 2,958.6 0.0 0.0 0.0 0.0 0.0 0.0 160.4 0.0 0.0 0.0 6,141.4 2,958.6 160.4 PRIVATE FIDUCIARY CERTIFICATION 0.0 0.0 0.0 0.0 0.0 POST CONVICTION RELIEF (PCR) 0.0 0.0 0.0 0.0 0.0 3,085.3 0.0 0.0 0.0 3,085.3 5,646.3 0.0 0.0 0.0 5,646.3 0.0 41,008.7 132,254.5 0.0 173,263.2 187.9 0.0 0.0 0.0 187.9 295.2 0.0 0.0 0.0 295.2 CASE PROCESSING ASSISTANCE ADULT STANDARD PROBATION COMMUNITY PUNISHMENT DRUG TREATMENT AND EDUCATION DRUG ENFORCEMENT INTERSTATE COMPACT (ISC) JUVENILE JUSTICE SERVICES JUVENILE INTENSIVE PROBATION (JIPS) JUVENILE TREATMENT SERVICES FAMILY COUNSELING JUVENILE STANDARD PROBATION JUVENILE CRIME REDUCTION (JCRF) PROGRESSIVELY INCREASING CONSEQUENCES (DIVERSION) STATE AID FOR DETENTION SUPERIOR COURT JUDGES COURT OF APPEALS DIVISION I DIVISION II CONFIDENTIAL INTERMEDIARY LEGISLATIVE COUNCIL LEGISLATIVE COUNCIL DEPARTMENT OF LIBRARY, ARCHIVES AND PUBLIC RECORDS LIBRARY, ARCHIVES AND PUBLIC RECORDS LOTTERY SALES AND SUPPORT OFFICE OF THE OMBUDSMAN-CITIZEN AIDE OFFICE OF THE OMBUDSMAN-CITIZENS AIDE STATE PERSONNEL BOARD APPEALS/COMPLAINTS STATE RETIREMENT SYSTEM Page 30 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997 Actual Expenditures 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM General Other Non- Fund Approp Approp Federal TOTAL Funds FUNDS MEMBER SERVICES 0.0 2,110.0 0.0 0.0 2,110.0 BENEFIT SERVICES 0.0 0.0 0.0 0.0 0.0 0.0 655.0 1,248.6 306.3 765.6 684.0 1,292.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 655.0 1,248.6 306.3 765.6 684.0 1,292.0 0.0 0.0 0.0 0.0 1,387.6 1,052.9 1,954.2 224.8 0.0 0.0 0.0 18,172.4 0.0 0.0 0.0 0.0 1,387.6 1,052.9 1,954.2 18,397.2 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 3,675.9 182.5 0.0 0.0 3,858.4 1,449.2 188.1 1,647.2 391.4 10,289.8 0.0 0.0 182.5 0.0 121.4 0.0 0.0 0.0 0.0 976.9 0.0 0.0 0.0 0.0 0.0 1,449.2 188.1 1,829.7 391.4 11,388.1 8,587.0 1,086.7 616.1 7,086.6 0.0 121.4 0.0 0.0 0.0 976.9 0.0 0.0 0.0 0.0 0.0 0.0 8,587.0 2,185.0 616.1 7,086.6 258.8 6,827.8 4,405.7 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 258.8 6,827.8 4,405.7 205.5 4,200.2 3,051.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 205.5 4,200.2 3,051.0 205.2 1,757.2 1,088.6 7,330.5 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 205.2 1,757.2 1,088.6 7,330.5 197.4 7,133.1 3,395.6 0.0 0.0 0.0 0.0 0.0 345.1 0.0 0.0 0.0 197.4 7,133.1 3,740.7 300.0 1,449.3 1,646.3 6,078.1 0.0 0.0 0.0 0.0 0.0 27.7 317.4 0.0 0.0 0.0 0.0 0.0 300.0 1,477.0 1,963.7 6,078.1 270.9 5,807.2 5,960.8 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 270.9 5,807.2 5,960.8 0.0 5,960.8 0.0 0.0 0.0 0.0 0.0 0.0 0.0 5,960.8 ADMINISTRATION 813.6 0.0 0.0 0.0 813.6 BUSINESS SERVICES 450.5 0.0 102.1 0.0 552.5 PUBLIC SERVICES 775.9 0.0 15.3 0.0 791.2 ADVISORY SERVICES HEALTH INSURANCE LONG-TERM DISABILITY EXTERNAL AFFAIRS ADMINISTRATION AND SUPPORT DIRECTOR'S OFFICE FINANCIAL SERVICES INFORMATION SERVICES INVESTMENT MANAGEMENT INTERNAL MANAGEMENT EXTERNAL MANAGEMENT ASSET ALLOCATION DEPARTMENT OF REVENUE DIRECTOR'S OFFICE DIRECTOR'S OFFICE SPECIAL MANDATED PROGRAMS TAX POLICY AND LEGAL SUPPORT SPECIAL SUPPORT ADMINISTRATIVE SERVICES ADMINISTRATIVE/MANAGEMENT FINANCIAL SERVICES AND SPECIAL TAXES FACILITIES AND RECORDS MANAGEMENT INFORMATION TECHNOLOGY ADMINISTRATIVE/MANAGEMENT APPLICATIONS/OPERATIONS SUPPORT AND PLANNING DATA MANAGEMENT ADMINISTRATIVE/MANAGEMENT TAX PROCESSING PROPERTY VALUATION AND EQUALIZATION ADMINISTRATIVE/MANAGEMENT PROPERTY VALUATION ASSESSMENT STANDARDS AND EQUALIZATION COMPLIANCE ADMINISTRATIVE/MANAGEMENT COMPLIANCE AND RECEIVABLES TAXPAYER SUPPORT ADMINISTRATIVE/MANAGEMENT LICENSING TAXPAYER SERVICES TAXATION ADMINISTRATIVE/MANAGEMENT INCOME TAX AUDIT TRANSACTION PRIVILEGE TAX ADMINISTRATIVE/MANAGEMENT TRANSACTION PRIVILEGE TAX AUDIT SECRETARY OF STATE - DEPARTMENT OF STATE 1997 Actual Expenditures TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 31 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM ELECTION SERVICES General Other Non- Federal TOTAL Fund Approp Approp Funds FUNDS 1,978.9 0.0 0.0 0.0 1,978.9 5,563.5 0.0 0.0 0.0 5,563.5 266.4 0.0 0.0 0.0 266.4 DOMESTIC MEDIA ADVERTISING 2,777.7 0.0 0.0 0.0 2,777.7 TRAVEL COUNSELING AND DIRECT MAIL MARKETING 1,121.7 0.0 0.0 0.0 1,121.7 INTERNATIONAL AND DOMESTIC TRADE MARKETING 835.5 0.0 0.0 0.0 835.5 MEDIA PROMOTION AND COMMUNICATIONS 286.1 0.0 0.0 0.0 286.1 TOURISM DEVELOPMENT AND FUNDS SHARING 739.8 0.0 0.0 0.0 739.8 WELCOME CENTER OPERATIONS 313.5 0.0 0.0 0.0 313.5 1,382.3 0.0 0.0 0.0 1,382.3 1,774.4 0.0 0.0 0.0 1,774.4 661.5 903.4 209.5 2,131.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 661.5 903.4 209.5 2,131.0 0.0 0.0 0.0 0.0 0.0 29.1 0.0 0.0 0.0 29.1 423,585.0 0.0 86,433.5 772,893.5 1,282,912.0 59,764.4 66,131.8 42,997.7 159,263.6 2,213.2 1,181.4 18,349.5 17,106.4 0.0 0.0 0.0 6,157.4 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 45,493.8 0.0 40,939.7 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 201,790.4 143,146.3 173,855.9 0.0 0.0 0.0 36,148.8 0.0 47,570.3 47,568.6 15,000.0 11,952.7 307,048.6 209,278.1 257,793.3 159,263.6 2,213.2 1,181.4 54,498.3 17,106.4 47,570.3 47,568.6 15,000.0 18,110.1 SENATE SENATE STATE BOARD OF TAX APPEALS STATE BOARD OF TAX APPEALS OFFICE OF TOURISM BUSINESS ADMINISTRATION STATE TREASURER BANKING AND INVESTMENT SERVICES RECEIPTING SERVICES INVESTING SERVICES DISBURSING SERVICES JUSTICE OF THE PEACE SALARIES-SLI SUMMER YOUTH EMPLOYMENT AND TRAINING-SLI COMMISSION ON UNIFORM STATE LAWS COMMISSION ON UNIFORM STATE LAWS Health and Welfare AHCCCS ACUTE MEDICAL SERVICES (SLI) TEMPORARY ASSISTANCE FOR NEEDY FAMILIES (TANF) SUPPLEMENTAL SECURITY INCOME (SSI) PREGNANT WOMEN AND CHILDREN (PWC) MEDICALLY NEEDY/MEDICALLY INDIGENT ELIGIBLE ASSISTANCE CHILDREN (EAC) ELIGIBLE LOW-INCOME CHILDREN (ELIC) FEDERAL EMERGENCY SERVICES STATE EMERGENCY SERVICES ADULT BEHAVIORAL HEALTH SERVICES CHILDREN'S BEHAVIORAL HEALTH SERVICES CHILDREN'S REHABILITATIVE SERVICES MEDICARE PARTS A AND B PREMIUMS Page 32 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997 Actual Expenditures 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM General Other Fund Approp Non- Federal TOTAL Approp Funds FUNDS LONG-TERM CARE 1,346.7 49,072.9 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 149,316.7 2,569.4 93,291.1 0.0 0.0 262,440.6 3,916.1 142,364.0 0.0 0.0 411,757.3 DES ELIGIBILITY 18,697.1 0.0 0.0 18,496.5 37,193.6 18,494.6 202.5 103.3 0.0 0.0 0.0 0.0 0.0 0.0 18,329.6 166.9 311.7 36,824.2 369.4 415.0 51.5 51.8 101.1 0.0 0.0 0.0 0.0 0.0 0.0 152.7 159.0 101.3 204.2 210.8 202.4 TITLE XIX NURSING CARE FACILITIES LICENSURE 598.1 0.0 0.0 643.0 1,241.1 INDIAN HEALTH CARE ADVISORY COUNCIL (SLI) 102.9 0.0 0.0 99.8 202.7 30,224.8 0.0 0.0 34,776.8 65,001.6 1,227.8 307.6 2,084.5 5,607.7 7,092.5 958.8 582.1 9,399.9 2,963.8 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 1,098.7 263.4 1,328.0 7,365.6 6,098.8 1,668.8 443.3 11,476.8 5,033.3 2,326.5 571.0 3,412.5 12,973.3 13,191.3 2,627.6 1,025.4 20,876.7 7,997.1 27,134.6 260.0 17,052.3 58,283.9 102,730.8 6,442.1 0.0 0.0 0.0 0.0 0.0 0.0 0.0 4,331.3 7.2 1.4 0.0 19,191.6 0.0 617.9 2,455.8 29,965.0 7.2 619.3 2,455.8 ADMINISTRATION-AGING AND ADULT SERVICES 0.0 16,111.7 4,580.8 0.0 2,994.0 0.0 0.0 0.0 260.0 0.0 0.0 8,358.5 4,353.9 0.0 0.0 0.0 23,382.8 12,451.0 184.8 3,122.1 0.0 47,853.0 21,385.7 444.8 6,116.1 AAA HOME AND COMMUNITY BASED SERVICES 7,619.9 0.0 0.0 5,705.1 13,325.0 ELDER RIGHTS 269.7 0.0 0.0 58.0 327.7 OLDER WORKERS 775.3 0.0 2.3 11,048.3 11,825.9 ADMINISTRATION-COMMUNITY SERVICES 528.4 0.0 70.8 660.2 1,259.4 0.0 0.0 1,222.8 5,129.7 6,352.5 1,083.3 0.0 0.0 900.5 1,983.8 0.0 0.0 0.0 0.0 0.0 SUBPROGRAM QUALIFIED MEDICARE BENEFICIARIES DISPROPORTIONATE SHARE PAYMENTS PREMIUM SHARING CHILDREN'S HEALTH INSURANCE ELIGIBILITY DETERMINATION MEDICAL ASSISTANCE ELIGIBILITY PROCESS IN AZTECS (SLI) PREADMISSION SCREENING & ANNUAL RESIDENT REVIEWS DES CASE SCREENING AND ANNUAL RESIDENT REVIEWS (SLI) DHS CASE SCREENING AND ANNUAL RESIDENT REVIEWS (SLI) DES DISABILITY DETERMINATION SERVICES ADMINISTRATION (SLI) CENTRAL ADMINISTRATION OFFICE OF THE DIRECTOR OFFICE OF POLICY ANALYSIS AND COORDINATION OFFICE OF MANAGED CARE INFORMATION SERVICES DIVISION DIVISION OF BUSINESS AND FINANCE OFFICE OF THE MEDICAL DIRECTOR OFFICE OF GRIEVANCE AND APPEALS DIVISION OF MEMBER SERVICES DEPARTMENT OF ADMINISTRATION DATA CENTER DEPARTMENT OF ECONOMIC SECURITY CENTRAL ADMINISTRATION OFFICE OF THE DIRECTOR GOVERNOR'S ADVISORY COUNCIL ON AGING GOVERNOR'S COUNCIL ON DEVELOPMENTAL DISABILITIES INTERAGENCY COORDINATING COUNCIL FOR INFANTS AND TODDLERS EMPLOYEE SERVICES AND SUPPORT BUSINESS AND FINANCE TECHNOLOGY SERVICES PUBLIC ASSISTANCE COLLECTIONS COMMUNITY ACTION PROGRAM COORDINATED HUNGER PROGRAMS OVERALL COORDINATED HUNGER 1997 Actual Expenditures TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 33 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM RURAL FOOD BANK PROJECT (SLI) General Other Fund Approp Non- Federal TOTAL Approp Funds FUNDS 1,083.3 1,060.7 0.0 0.0 0.0 252.2 900.5 2,051.8 1,983.8 3,364.7 931.6 0.0 0.0 625.5 1,557.1 1,128.5 0.0 949.9 1,632.5 3,710.9 0.0 0.0 0.0 3,383.8 3,383.8 115.4 0.0 0.0 247.9 363.3 UTILITY ASSISTANCE 0.0 0.0 463.4 4,528.0 4,991.4 DISABILITY DETERMINATION SERVICES ADMINISTRATION 0.0 0.0 149.6 13,833.8 13,983.4 82,096.1 0.0 27,954.9 524,740.9 634,791.9 26,467.0 48,522.3 0.0 0.0 27,172.7 0.0 26,091.4 158,024.9 79,731.1 206,547.2 0.0 0.0 0.0 5,686.6 13.7 350.2 47.5 14.0 994.8 23,636.8 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 156.0 67.6 0.0 0.0 0.0 0.0 0.0 24.4 0.0 689.0 43.6 0.0 0.0 339,629.9 0.0 0.0 0.0 51.7 0.0 932.0 24,555.9 67.6 0.0 339,629.9 5,686.6 13.7 350.2 123.6 14.0 2,615.8 48,392.3 2,783.5 649.9 0.0 227.2 3,660.6 2,783.5 0.0 7,618.2 0.0 649.9 0.0 0.0 0.0 10.8 0.0 227.2 5,587.5 2,783.5 877.1 13,216.5 CHILD PROTECTION 4,939.9 2,267.8 410.5 14,209.6 0.0 0.0 0.0 0.0 0.0 10.8 0.0 0.0 4,719.0 868.5 0.0 269.9 9,658.9 3,147.1 410.5 14,479.5 ALTERNATIVE FAMILY SERVICES 40,906.9 0.0 655.0 33,857.9 75,419.8 12,702.0 27,690.3 514.6 0.0 15,635.8 0.0 0.0 0.0 0.0 0.0 0.0 655.0 0.0 0.0 0.0 6,502.5 26,470.2 745.0 140.2 51,923.8 19,204.5 54,815.5 1,259.6 140.2 67,559.6 COMPREHENSIVE MEDICAL AND DENTAL PROGRAM 2,591.0 0.0 7,585.6 0.0 10,176.6 CHILD SUPPORT 2,923.3 6,344.7 173.2 18,743.2 28,184.4 0.0 613.8 577.4 1,732.1 0.0 421.6 421.6 5,501.5 0.0 0.0 0.0 173.2 0.0 1,448.4 1,120.8 16,174.0 0.0 2,483.8 2,119.8 23,580.8 COORDINATED HOMELESS PROGRAMS EMERGENCY ASSISTANCE (SLI) DOMESTIC VIOLENCE PROGRAM REFUGEE RESETTLEMENT PROGRAM INFORMATION AND REFERRAL (SLI) FAMILY ASSISTANCE FAMILY ASSISTANCE ADMINISTRATION CASH ASSISTANCE UNDER TEMPORARY ASSISTANCE TO NEEDY FAMILIES (SLI) CHILD PASSENGER RESTRAINT ELIGIBILITY DETERMINATION FOOD STAMPS GENERAL ASSISTANCE (SLI) TUBERCULOSIS CONTROL (SLI) INSTITUTIONAL SUPPORT PAYMENTS (SLI) FULL EMPLOYMENT DEMONSTRATION PROJECT YOUTH SUPPORT RESEARCH OFFICE OF PROGRAM EVALUATION ADMINISTRATION FOR CHILDREN, YOUTH AND FAMILIES CHILD ABUSE PREVENTION HEALTHY FAMILIES PILOT (SLI) CHILD ABUSE PREVENTION FAMILY PRESERVATION IN-HOME CHILDREN SERVICES INTENSIVE FAMILY SERVICES (SLI) HIGH-RISK INFANTS ADOPTION SERVICES OUT-OF-HOME CHILDREN SERVICES CHILD SEVERANCE PROJECT (LAWS 1994, CH. 116, SEC.) INDEPENDENT LIVING COMPREHENSIVE CHILD CARE OVERALL CHILD SUPPORT PATERNITY ESTABLISHMENT SUPPORT ORDER ESTABLISHMENT ENFORCEMENT Page 34 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997 Actual Expenditures 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM General Other Fund Approp Non- Federal TOTAL Approp Funds FUNDS ADMINISTRATION-DEVELOPMENTAL DISABILITIES 6,487.3 0.0 6,218.5 0.0 12,705.8 DDD CASE MANAGEMENT SERVICES 6,946.8 0.0 6,009.6 106.3 13,062.7 66,733.9 0.0 98,752.6 1,276.2 166,762.7 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10,346.2 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 12,416.4 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 22,762.6 0.0 0.0 0.0 0.0 0.0 8,013.3 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 18,095.6 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 26,108.9 12,674.7 0.0 10,064.5 33,452.5 56,191.7 2,072.2 3,102.3 529.6 6,970.6 179.3 0.0 0.0 0.0 0.0 0.0 3,699.7 1,600.5 372.3 4,392.0 174,192.0 12,900.3 19,522.1 644.3 385.8 28,468.9 18,672.2 24,224.9 1,546.2 11,748.4 202,840.2 179.3 0.0 0.0 0.0 0.0 0.0 0.0 0.0 11.9 0.0 174,180.1 0.0 25,489.0 2,979.9 0.0 35,569.9 25,680.2 2,979.9 174,180.1 35,569.9 4,637.7 500.7 0.0 9,992.6 15,131.0 1,590.2 2,945.4 102.1 0.0 500.7 0.0 0.0 0.0 0.0 4,089.5 5,676.6 226.5 5,679.7 9,122.7 328.6 5,360.8 205.8 7,781.6 182.4 13,530.6 550.4 1,353.6 612.4 1,754.4 342.8 138.5 392.5 5.7 210.5 5,345.5 60.4 12.3 4.8 78.4 0.0 0.0 49.6 0.0 0.3 5,502.9 346.0 2,894.1 1,188.2 2,109.2 378.5 212.7 287.0 111.2 254.7 3,637.8 90.5 0.0 -7.2 66.4 0.0 0.0 32.7 0.0 0.0 2,520.9 1,047.3 4,260.0 1,798.2 4,008.4 721.3 351.2 761.8 116.9 465.5 17,007.1 423.1 4,837.0 85.4 4,493.9 2,288.4 2,941.8 272.7 989.3 471.9 1,146.2 2,019.7 34,715.1 365.7 166.5 1,988.7 3,756.1 3,549.1 9,091.5 4,366.5 43,954.4 787.7 334.1 215.2 64.7 670.3 251.6 2,540.1 908.9 44.8 1,051.7 44.5 997.7 4,444.2 1,957.8 1,509.3 DDD HOME AND COMMUNITY BASED SERVICES LICENSED GROUP HOMES LICENSED ADULT DEVELOPMENTAL HOMES LICENSED CHILD DEVELOPMENTAL FOSTER HOMES AT HOME WITH FAMILY INDEPENDENT LIVING INDIVIDUALLY DESIGNED LIVING ARRANGEMENTS SECURE FACILITY INSTITUTIONAL SERVICES INTERMEDIATE CARE FACILITIES FOR THE MENTALLY RETARDED LARGE GROUP LIVING FACILITIES NURSING FACILITIES RESIDENTIAL TREATMENT CENTERS ARIZONA TRAINING PROGRAMS MEDICAL SERVICES REHABILITATION SERVICES REHABILITATION SERVICES ADMINISTRATION VOCATIONAL REHABILITATION SERVICES INDEPENDENT LIVING REHABILITATION SERVICES EMPLOYMENT SUPPORT SERVICES (SLI) EMPLOYMENT SECURITY EMPLOYMENT SECURITY ADMINISTRATION EMPLOYMENT SERVICES UNEMPLOYMENT INSURANCE JOB TRAINING PARTNERSHIP ACT JOB OPPORTUNITIES AND BASIC SKILLS JOBS ADMINISTRATION JOB OPPORTUNITIES AND BASIC SKILLS FOOD STAMP EMPLOYMENT AND TRAINING DEPARTMENT OF ENVIRONMENTAL QUALITY ADMINISTRATION EXECUTIVE MANAGEMENT ADMINISTRATIVE PROGRAM MANAGEMENT FINANCIAL MANAGEMENT INFORMATION RESOURCES MANAGEMENT SERVICES HUMAN RESOURCES LEGAL SERVICES PROGRAM SUPPORT AND ASSISTANCE PUBLIC AFFAIRS/OUTREACH AIR QUALITY AIR QUALITY PROGRAM MANAGEMENT AIR POLLUTION EMISSION CONTROL AIR QUALITY MANAGEMENT AND ANALYSIS WASTE PROGRAMS WASTE PROGRAMS MANAGEMENT SOLID WASTE HAZARDOUS WASTE 1997 Actual Expenditures TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 35 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM UNDERGROUND STORAGE TANKS General Other Non- Federal TOTAL Fund Approp Approp Funds FUNDS 3,000.0 0.0 156.9 4,746.4 0.0 2.7 0.0 737.0 28,403.6 2,774.0 43.7 858.0 784.2 790.1 87.9 2,996.2 32,187.8 3,566.8 288.5 9,337.6 1,200.0 1,205.7 522.7 1,516.5 301.5 434.5 182.2 0.0 0.0 533.0 21.8 15.0 14.6 4.8 753.1 0.9 84.6 743.0 408.8 679.2 667.7 261.6 978.9 731.1 1,805.6 1,889.7 1,943.5 2,312.0 1,386.8 1,923.6 54.5 0.0 0.0 303.9 76.1 0.0 0.0 15.0 0.0 0.0 0.0 0.0 0.0 0.0 73.5 0.0 0.0 0.0 669.5 0.0 4,169.0 678.8 0.0 0.0 52.3 0.0 0.0 401.0 821.8 0.0 0.0 356.2 745.6 0.0 4,570.0 13,478.1 0.0 3,754.0 568.1 17,800.2 DISEASE CONTROL RESEARCH COMMISSION 1,905.6 7,026.5 4,546.0 818.5 0.0 0.0 0.0 0.0 373.6 2,324.1 1,056.3 2,370.5 51.8 0.0 516.3 0.0 2,331.0 9,350.6 6,118.6 3,189.0 ASSURANCE & LICENSURE SERVICES 4,289.2 0.0 1,187.4 1,776.9 7,253.5 927.8 1,258.0 1,714.2 383.9 5.3 3,518.5 0.0 0.0 0.0 0.0 0.0 0.0 102.5 183.0 887.8 14.1 0.0 153.7 114.9 0.0 1,543.2 118.8 0.0 0.0 1,145.2 1,441.0 4,145.2 516.8 5.3 3,672.2 2,481.0 28.9 1,008.6 99,901.3 0.0 0.0 0.0 672.1 153.7 0.0 0.0 69,469.7 0.0 0.0 0.0 20,798.8 2,634.7 28.9 1,008.6 190,841.9 2,453.4 2,522.1 7,770.0 1,107.9 10,738.6 16,027.9 44,310.4 0.0 0.0 0.0 0.0 0.0 0.0 0.0 900.1 4,816.0 7,058.2 2,247.3 3,421.1 30,577.4 20,449.6 341.7 0.0 0.0 0.0 16,513.1 0.0 1,491.6 3,695.2 7,338.1 14,828.2 3,355.2 30,672.8 46,605.3 66,251.6 1,257.1 0.0 0.0 0.0 1,257.1 7,982.1 0.0 0.0 0.0 7,982.1 253.0 0.0 0.0 0.0 253.0 4,880.0 598.8 37,623.0 672.1 0.0 0.0 0.0 0.0 34,993.8 0.0 2,452.4 5,312.1 5,552.1 3,051.2 77,928.9 1,321.2 16,736.9 13,949.6 0.0 0.0 0.0 426.3 31,170.2 3,397.3 184.0 0.0 3,302.5 1,931.5 47,907.1 20,649.4 SUPERFUND EMERGENCY RESPONSE WATER QUALITY WATER QUALITY PROGRAM MANAGEMENT SAFE DRINKING WATER WATER QUALITY ASSESSMENT AND MANAGEMENT POINT SOURCE NON-POINT SOURCE MULTI-DISCIPLINARY PROGRAM ARIZONA-SONORA BORDER ACTIVITIES ENVIRONMENTAL EDUCATION ENVIRONMENTAL JUSTICE POLLUTION PREVENTION AND COMPLIANCE ASSISTANCE LABORATORY COORDINATION VOLUNTARY REMEDIATION WATER INFRASTRUCTURE FINANCE AUTHORITY DEPARTMENT OF HEALTH SERVICES ADMINISTRATION DIRECTOR'S OFFICE BUSINESS AND FINANCIAL SERVICES INFORMATION TECHNOLOGY SERVICES LICENSURE ADMINISTRATION CHILD CARE LICENSURE HEALTH CARE LICENSURE ENFORCEMENT/TRAINING/FINGERPRINTING QUALITY ASSURANCE BEHAVIORAL HEALTH SERVICES ADMINISTRATION ADMINISTRATION CLIENT SATISFACTION MANAGED CARE AND ACTUARIAL ADULT BEHAVIORAL HEALTH SERVICES OVERSIGHT & REGULATION GENERAL MENTAL HEALTH SERVICES TITLE XIX GENERAL MENTAL HEALTH SERVICES NON-TITLE XIX SUBSTANCE ABUSE SERVICES TITLE XIX SUBSTANCE ABUSE SERVICES NON-TITLE XIX SERVICES FOR PERSONS WITH SERIOUS MENTAL ILLNESS TITLE XIX SERVICES FOR PERSONS WITH SERIOUS MENTAL ILLNESS NON TITLE XIX SERVICES FOR PERSONS WITH SERIOUS MENTAL ILLNESS PSYCHOTROPIC DRUG PROGRAM SERVICES FOR PERSONS WITH SERIOUS MENTAL ILLNESS GERIATRIC/RESIDENTIAL BEDS SERVICES FOR PERSONS WITH SERIOUS MENTAL ILLNESS - COURT MONITOR COMMUNITY PLACEMENT PREVENTION CHILDREN'S BEHAVIORAL HEALTH CBH OVERSIGHT AND REGULATION CBH SERVICES TITLE XIX CBH SERVICES NON-TITLE XIX Page 36 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997 Actual Expenditures 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM CBH SERVICES RESPITE CARE General Other Non- Federal TOTAL Fund Approp Approp Funds FUNDS 252.5 5,362.8 11,684.8 0.0 0.0 11,263.2 0.0 0.0 1,674.2 0.0 1,825.6 0.0 252.5 7,188.4 24,622.2 1,717.7 9,967.1 0.0 234.4 3,308.4 7,954.8 0.0 0.0 879.5 794.7 0.0 45.4 0.0 0.0 0.0 3.8 5,905.6 18,716.6 0.0 283.6 115.5 118.9 1,296.4 0.0 0.0 0.0 32.8 12.6 0.1 0.0 3.8 45.6 148.3 135.3 1,342.1 322.1 578.0 396.3 897.8 0.0 0.0 0.0 92.0 0.1 0.0 0.0 279.2 45.6 0.0 0.0 3,079.3 367.8 578.0 396.3 4,348.3 0.0 654.0 76.4 1.9 165.5 15,737.7 92.0 0.0 0.0 0.0 0.0 0.0 7.2 115.3 1.8 0.0 154.9 16,278.9 0.0 444.1 0.0 427.4 2,207.8 1,839.4 99.2 1,213.4 78.2 429.3 2,528.2 33,856.0 0.0 15,444.0 293.7 5,675.3 0.0 0.0 0.0 0.0 16,214.5 64.4 0.0 626.6 0.0 1,839.4 0.0 4,666.8 16,214.5 17,347.8 293.7 10,968.7 457.2 271.3 2,135.4 2,811.4 757.8 0.0 0.0 0.0 0.0 0.0 33.5 529.0 57.8 6.3 55.8 1,863.7 1,490.5 1,073.4 239.2 82,543.1 2,354.4 2,290.8 3,266.6 3,056.9 83,356.7 445.1 0.0 55.2 102.3 602.6 299.1 13.6 0.0 2,937.0 0.0 0.0 0.0 0.0 0.0 0.6 0.0 540.0 0.0 81,375.4 1,065.4 2,513.1 299.1 81,389.6 1,065.4 5,990.1 ENVIRONMENTAL HEALTH 722.8 706.9 676.2 831.1 209.4 0.0 0.0 0.0 0.0 0.0 138.1 277.2 124.7 0.0 264.5 1,498.5 206.0 145.6 663.0 336.5 2,359.4 1,190.1 946.5 1,494.1 810.4 HIV/STD PREVENTION, CONTROL & SERVICES 536.3 0.0 0.2 6,776.0 7,312.5 276.7 259.5 1,584.5 0.0 0.0 0.0 0.2 0.0 46.8 6,039.2 736.8 3,560.4 6,316.1 996.3 5,191.7 0.0 0.0 17,841.8 0.0 17,841.8 2,479.1 0.0 2,653.1 715.9 5,848.1 399.7 1,046.7 786.5 246.2 0.0 0.0 0.0 0.0 0.0 2,251.8 101.5 1,377.5 365.8 808.3 0.0 32.5 327.4 127.9 228.1 0.0 533.7 2,751.6 1,280.2 1,282.6 2,251.8 0.0 1,490.9 0.0 0.0 1,490.9 PREVENTION ARIZONA STATE HOSPITAL ARIZONA STATE HOSPITAL ADMINISTRATION CLINICAL SERVICES SEXUALLY VIOLENT PERSONS PUBLIC HEALTH ADMINISTRATION OVERALL PUBLIC HEALTH BORDER HEALTH LOCAL AND MINORITY HEALTH LOCAL AND MINORITY HEALTH DIRECT GRANTS TO COUNTIES (SLI) REIMBURSEMENT TO COUNTIES (SLI) COMMUNITY AND FAMILY HEALTH SERVICES CHILD FATALITY REVIEW PROGRAM ORAL HEALTH OLDER ADULT HEALTH OFFICE FOR CHILDREN WITH SPECIAL HEALTH CARE NEEDS PUBLIC HEALTH PROMOTION CHILDREN'S REHABILITATIVE SERVICES CHILDREN S REHABILITATIVE SERVICES TITLE XIX CHILDREN'S REHABILITATIVE SERVICES NON-TITLE XIX ADULT SERVICES WOMEN'S AND CHILDREN'S HEALTH PLANNING, EVALUATION AND DATA COMMUNITY BASED SERVICES WOMEN'S/PRENATAL CARE HIGH RISK INFANT SERVICES NUTRITION SERVICES COMMUNITY NUTRITION PLANNING, CONSULTATION, EVALUATION, SURVEILLANCE COMMUNITY NUTRITION SERVICES WIC COMMODITY SUPPLEMENTAL FOOD PROGRAM EPIDEMIOLOGY & DISEASE CONTROL EPIDEMIOLOGY AND DISEASE CONTROL CHRONIC DISEASE EPIDEMIOLOGY INFECTIOUS DISEASE EPIDEMIOLOGY TUBERCULOSIS CONTROL HIV PREVENTION, CONTROL AND SERVICES STD PREVENTION, CONTROL AND SERVICES ARIZONA IMMUNIZATION PROGRAM TOBACCO EDUCATION AND PREVENTION STATE LABORATORY SERVICES (SLS) QUALITY ASSURANCE AND SUPPORT ENVIRONMENTAL/CLINICAL MICROBIOLOGY/REGIONAL LABS ENVIRONMENTAL/ANALYTICAL CHEMISTRY LABORATORY LICENSURE, CERTIFICATION & TRAINING EMERGENCY MEDICAL SERVICES (EMS) EMS OPERATIONS 1997 Actual Expenditures TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 37 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM EMS PROGRAM GRANTS General Other Non- Federal TOTAL Fund Approp Approp Funds FUNDS 0.0 0.0 0.0 1,430.2 604.9 0.0 156.0 0.0 0.0 0.0 0.0 374.0 0.0 0.0 0.0 560.7 604.9 0.0 156.0 2,364.9 510.2 0.0 8,592.6 226.8 9,329.6 143.0 120.0 0.0 247.2 47.8 0.0 0.0 0.0 0.0 0.0 0.0 0.0 8,592.6 0.0 0.0 200.0 26.8 0.0 0.0 0.0 343.0 146.8 8,592.6 247.2 47.8 0.0 937.5 0.0 0.0 937.5 256.8 0.0 0.0 54.8 311.6 0.0 0.0 4,237.6 0.0 4,237.6 169.0 0.0 0.0 0.0 169.0 1,968.9 1,173.5 2,736.3 0.0 5,878.7 10.5 0.0 0.0 0.0 10.5 935.1 0.0 0.0 0.0 935.1 VETERANS CONSERVATORSHIP 0.0 477.1 0.0 0.0 477.1 EDUCATION 0.0 0.0 0.0 158.9 158.9 STATE VETERAN HOME 0.0 6,829.2 0.0 0.0 6,829.2 0.0 1,222.9 0.0 0.0 1,222.9 1,206.3 988.7 1,880.2 0.0 4,075.2 1,206.3 0.0 389.3 269.0 719.7 578.8 53.3 1,826.9 0.7 0.0 0.0 0.0 1,528.6 2,546.6 968.8 2,222.8 0.0 91.5 0.0 2,314.3 186.1 2,036.7 0.0 0.0 0.0 91.5 0.0 0.0 186.1 2,128.2 COMMUNICATIONS AND DISPATCH TRAUMA HEALTH PLANNING, EVALUATION AND STATISTICS HEALTH SYSTEMS DEVELOPMENT PRIMARY CARE RESOURCES LOAN REPAYMENT PROGRAM PRIMARY CARE SYSTEMS AND SERVICES TCE CONTAMINATION PSYCHIATRIC REVIEW BOARD (SLI) ARIZONA POISON CONTROL COUNCIL FOR THE HEARING IMPAIRED COUNCIL ACTIVITIES TDD (TELECOMMUNICATION DEVICE FOR THE DEAF) COMMISSION OF INDIAN AFFAIRS INDIAN AFFAIRS ARIZONA PIONEERS' HOME ARIZONA PIONEERS' HOME ARIZONA RANGERS’PENSION ARIZONA RANGERS' PENSIONS VETERANS' SERVICE COMMISSION VETERANS AFFAIRS Inspection and Regulation BOARD OF ACCOUNTANCY CERTIFICATION, REGISTRATION, AND REGULATION DEPARTMENT OF AGRICULTURE FOOD SAFETY AND QUALITY ASSURANCE ANIMAL PRODUCTS FOOD SAFETY AND QUALITY INSPECTION FRESH PRODUCE STANDARDIZATION AND INSPECTION NON-FOOD PRODUCT QUALITY ASSURANCE ANIMAL DISEASE, OWNERSHIP & WELFARE PROTECTION ANIMAL DISEASE CONTROL LIVESTOCK INSPECTION Page 38 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997 Actual Expenditures 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM PEST EXCLUSION AND MANAGEMENT General Other Non- Federal TOTAL Fund Approp Approp Funds FUNDS 2,895.1 21.7 337.0 1,090.8 4,344.6 NATIVE PLANT AND CULTURAL RESOURCES PROTECTION 173.4 200.1 0.0 0.0 373.5 PESTICIDE COMPLIANCE & WORKER SAFETY 452.5 0.0 48.1 291.8 792.4 ADMINISTRATIVE SERVICES 1,389.7 0.0 2,823.6 69.3 4,282.6 STATE AGRICULTURAL LABORATORY 1,196.8 0.0 303.8 572.5 2,073.1 39.6 48.7 5.5 51.9 145.7 254.9 0.0 49.5 21.2 325.6 LICENSURE/CERTIFICATION/REGULATION 0.0 277.1 0.0 0.0 277.1 TAX AGENT REGISTRATION 0.0 0.0 0.0 0.0 0.0 1,346.0 0.0 197.7 0.0 1,543.7 800.4 0.0 130.1 0.0 930.5 75.4 0.0 78.3 0.0 153.7 0.0 148.7 0.0 0.0 148.7 0.0 371.3 0.0 0.0 371.3 63.1 0.0 0.0 0.0 63.1 969.7 0.0 652.2 0.0 1,621.9 MANUFACTURED HOUSING 242.1 727.6 893.3 0.0 0.0 0.0 0.0 652.2 0.0 0.0 0.0 0.0 242.1 1,379.8 893.3 STATE FIRE MARSHAL 946.3 0.0 357.9 0.0 1,304.2 946.3 0.0 0.0 0.0 212.0 145.9 0.0 0.0 1,158.3 145.9 0.0 260.0 0.0 0.0 260.0 0.0 700.3 0.0 0.0 700.3 AGRICULTURAL CONSULTATION AND TRAINING COMMODITY DEVELOPMENT AND PROMOTION BOARD OF APPRAISAL STATE BANKING DEPARTMENT OFFICE OF SUPERVISION OFFICE OF REGULATORY AFFAIRS RECEIVERSHIPS BOARD OF BARBER EXAMINERS LICENSING AND REGULATION BOARD OF BEHAVIORAL HEALTH EXAMINERS CERTIFICATION AND REGULATION BOXING COMMISSION LICENSING AND REGULATION DEPARTMENT OF BUILDING AND FIRE SAFETY ADMINISTRATION GENERAL ADMINISTRATION LICENSING AND REGULATION ENFORCEMENT AND TRAINING DEQ ASSISTANCE BOARD OF CHIROPRACTIC EXAMINERS LICENSING AND REGULATION BOARD OF COSMETOLOGY LICENSING AND REGULATION 1997 Actual Expenditures TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 39 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM General Other Non- Federal TOTAL Fund Approp Approp Funds FUNDS CORPORATION COMMISSION ADMINISTRATION 1,452.9 122.0 0.0 0.0 1,574.9 469.1 0.0 0.0 0.0 469.1 CORPORATIONS 1,385.2 28.0 1,203.4 0.0 2,616.6 SECURITIES 1,344.7 551.5 2,068.2 0.0 3,964.4 503.9 0.0 0.0 131.8 635.7 UTILITIES DIVISION 0.0 4,828.0 0.0 0.0 4,828.0 LEGAL DIVISION 0.0 1,004.4 0.0 0.0 1,004.4 0.0 636.5 0.0 0.0 636.5 0.0 63.6 0.0 0.0 63.6 0.0 173.0 0.0 0.0 173.0 ENFORCEMENT 0.0 2,344.6 0.0 0.0 2,344.6 CERTIFICATION 0.0 1,143.7 0.0 0.0 1,143.7 0.0 33.2 0.0 0.0 33.2 0.0 2,685.9 21.9 30.8 2,738.6 WORKERS COMPENSATION CLAIMS PROCESSING 0.0 0.0 0.0 0.0 2,366.7 135.9 183.0 2,575.4 21.9 0.0 0.0 100.3 30.8 0.0 0.0 0.0 2,419.4 135.9 183.0 2,675.7 ADJUDICATION OF DISPUTES 0.0 3,622.0 0.0 0.0 3,622.0 LABOR LAW ADMINISTRATION 0.0 436.9 0.0 0.0 436.9 OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION 0.0 1,655.8 0.0 1,126.9 2,782.7 SPECIAL FUND CLAIMS PROCESSING 0.0 597.7 0.0 0.0 597.7 LEGAL COUNSEL 0.0 889.3 0.0 0.0 889.3 HEARINGS RAILROAD BOARD OF DENTAL EXAMINERS LICENSING AND REGULATION BOARD OF DISPENSING OPTICIANS LICENSING AND REGULATION BOARD OF FUNERAL DIRECTORS AND EMBALMERS LICENSING AND REGULATION DEPARTMENT OF GAMING BOARD OF HOMEOPATHIC MEDICAL EXAMINERS LICENSING AND REGULATION INDUSTRIAL COMMISSION OF ARIZONA ADMINISTRATIVE SERVICES ADMINISTRATIVE SUPPORT ADMINISTRATIVE SUPPORT OFFICE OF DIRECTOR Page 40 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997 Actual Expenditures 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM General Other Non- Federal TOTAL Fund Approp Approp Funds FUNDS DEPARTMENT OF INSURANCE ADMINISTRATION 1,660.2 0.0 237.3 0.0 1,897.5 319.1 0.0 55,412.1 0.0 55,731.2 319.1 0.0 1,882.8 0.0 0.0 0.0 4,085.1 51,327.1 2,582.8 0.0 0.0 0.0 4,404.2 51,327.1 4,465.6 650.2 630.6 602.0 323.7 0.0 0.0 0.0 0.0 84.4 0.0 2,498.4 742.8 0.0 0.0 0.0 0.0 734.6 630.6 3,100.4 1,066.5 99.9 0.0 0.0 0.0 99.9 1,387.6 49.2 0.0 0.0 1,436.8 INVESTIGATIONS 769.0 0.0 362.6 0.0 1,131.6 LICENSING 357.2 0.0 0.0 0.0 357.2 0.0 2,476.1 0.0 0.0 2,476.1 MINING SAFETY ENFORCEMENT 704.3 0.0 0.0 0.0 704.3 ABANDONED MINES INVENTORY 110.1 0.0 0.0 100.0 210.1 0.0 0.0 0.0 156.6 156.6 100.0 0.0 0.0 0.0 100.0 0.0 61.2 0.0 0.0 61.2 LICENSING AND REGULATION - RN/LPN 0.0 1,529.5 0.0 0.0 1,529.5 NURSING ASSISTANT 0.0 0.0 0.0 369.0 369.0 0.0 83.8 0.0 0.0 83.8 0.0 98.7 0.0 0.0 98.7 SOLVENCY REGULATION SOLVENCY REVIEW AND MANAGEMENT RECEIVERSHIPS CONSUMER INFORMATION AND PROTECTION CONSUMER SERVICES FRAUD INVESTIGATIONS MARKET CONDUCT ANALYSIS AND EXAMINATION LICENSING PREMIUM TAX COLLECTIONS AND ANALYSIS DEPARTMENT OF LIQUOR LICENSES AND CONTROL ADMINISTRATION BOARD OF MEDICAL EXAMINERS LICENSING, REGULATION, & REHABILITATION STATE MINE INSPECTOR MINE SAFETY & HEALTH GRANT EDUCATION & TRAINING MINED LAND RECLAMATION NATUROPATHIC PHYSICIANS BOARD OF MEDICAL EXAMINERS LICENSING AND REGULATION BOARD OF NURSING BOARD OF EXAMINERS OF NURSING CARE INSTITUTION ADMINISTRATORS AND ADULT CARE HOME MANAGERS LICENSING AND REGULATION BOARD OF OCCUPATIONAL THERAPY EXAMINERS LICENSING AND REGULATION 1997 Actual Expenditures TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 41 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM General Other Non- Federal TOTAL Fund Approp Approp Funds FUNDS BOARD OF OPTOMETRY LICENSING AND REGULATION 0.0 100.5 0.0 0.0 100.5 0.0 348.6 0.0 0.0 348.6 0.0 659.6 0.0 3.1 662.7 0.0 91.0 0.0 0.0 91.0 0.0 57.2 0.0 0.0 57.2 0.0 0.0 23,986.0 0.0 23,986.0 LICENSING AND REGULATION 0.0 158.0 0.0 0.0 158.0 STUDENT TUITION RECOVERY FUND 0.0 0.0 181.1 0.0 181.1 0.0 232.7 0.0 0.0 232.7 2,365.1 0.0 442.0 0.0 2,807.1 1,105.7 1,247.1 12.3 0.0 0.0 0.0 0.0 229.4 170.4 271.6 0.0 567.9 0.0 0.0 0.0 0.0 1,276.1 1,518.7 12.3 797.3 1,016.1 0.0 404.8 210.3 1,631.2 237.3 256.9 9.6 228.2 284.1 0.0 0.0 0.0 0.0 0.0 0.0 105.5 0.0 0.0 144.5 260.3 0.0 0.0 0.0 115.3 0.0 0.0 0.0 0.0 237.3 372.2 154.1 488.5 284.1 105.5 CENTRAL ADMINISTRATIVE SERVICES 792.0 0.0 0.0 0.0 792.0 EDUCATION AND LICENSING 728.5 0.0 36.5 0.0 765.0 226.0 0.0 36.6 0.0 262.6 BOARD OF OSTEOPATHIC EXAMINERS LICENSING AND REGULATION BOARD OF PHARMACY LICENSING AND REGULATION BOARD OF PHYSICAL THERAPY EXAMINERS LICENSING AND REGULATION BOARD OF PODIATRY EXAMINERS LICENSING AND REGULATION POWER AUTHORITY ARIZONA POWER AUTHORITY STATE BOARD FOR PRIVATE POST-SECONDARY EDUCATION BOARD OF PSYCHOLOGIST EXAMINERS LICENSING AND REGULATION DEPARTMENT OF RACING COMMERCIAL RACING HORSE RACING GREYHOUND RACING RACING COMMISSION COUNTY FAIR RACING RADIATION REGULATORY AGENCY RADIATION EVALUATION AND COMPLIANCE RADIOACTIVE MATERIALS/NON-IONIZING RADIATION X-RAY COMPLIANCE EMERGENCY RESPONSE RADIATION MEASUREMENT LABORATORY ADMINISTRATIVE SERVICES MEDICAL RADIOLOGIC TECHNOLOGY BOARD OF EXAMINERS DEPARTMENT OF REAL ESTATE EDUCATION Page 42 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997 Actual Expenditures 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM LICENSING General Other Non- Fund Approp Approp Federal TOTAL Funds FUNDS 502.5 763.2 0.0 0.0 0.0 0.0 0.0 0.0 502.5 763.2 622.1 141.1 531.8 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 622.1 141.1 531.8 0.0 0.0 212.0 0.0 212.0 REGULATORY AFFAIRS 0.0 4,773.8 0.0 0.0 4,773.8 RECOVERY FUND 0.0 0.0 3,247.1 0.0 3,247.1 0.0 730.6 0.0 0.0 730.6 0.0 168.5 0.0 0.0 168.5 0.0 1,377.1 0.0 0.0 1,377.1 0.0 770.1 0.0 0.0 770.1 0.0 210.4 0.0 0.0 210.4 1,340.8 0.0 0.0 0.0 1,340.8 0.0 324.0 0.0 0.0 324.0 254.7 0.0 0.0 0.0 254.7 1,526.1 0.0 1,774.6 538.1 3,838.8 534.4 0.0 65.1 0.0 599.5 2,149.4 0.0 508.5 0.0 2,657.9 126.5 0.0 0.0 0.0 126.5 NORTHERN ARIZONA DIVISION 66.4 0.0 35.6 0.0 102.0 PUBLICATIONS DIVISION 99.5 0.0 41.6 0.0 141.1 REGULATION INVESTIGATIONS ENFORCEMENT LAND DEVELOPMENT RECOVERY ASSISTANCE REGISTRAR OF CONTRACTORS RESIDENTIAL UTILITY CONSUMER OFFICE RATEPAYER REPRESENTATION BOARD OF RESPIRATORY CARE EXAMINERS LICENSING AND REGULATION STRUCTURAL PEST CONTROL COMMISSION LICENSING AND REGULATION BOARD OF TECHNICAL REGISTRATION LICENSING AND REGULATION VETERINARY MEDICAL EXAMINING BOARD LICENSING AND REGULATION DEPARTMENT OF WEIGHTS AND MEASURES GENERAL SERVICES AIR QUALITY OXYGENATED FUEL VAPOR RECOVERY Education COMMISSION ON THE ARTS ARTS SUPPORT ARIZONA HISTORICAL SOCIETY ADMINISTRATION DIVISION CENTRAL ARIZONA DIVISION FIELD SERVICES 1997 Actual Expenditures TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 43 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM RIO COLORADO DIVISION General Other Fund Approp Non- Federal TOTAL Approp Funds FUNDS 109.8 0.0 78.8 0.0 188.6 1,057.3 0.0 102.7 0.0 1,160.0 143.1 0.0 0.0 0.0 143.1 STATE BOARD ADMINISTRATION 472.3 0.0 7.9 0.0 480.2 EDUCATIONAL SERVICES AND RESEARCH 210.7 0.0 0.0 198.7 409.4 0.0 145.1 0.0 0.0 145.1 110,396.9 0.0 0.0 2,840.9 113,237.8 88,162.6 13,971.3 8,263.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 2,840.9 88,162.6 13,971.3 8,263.0 2,840.9 ASDB ADMINISTRATION 1,288.4 0.0 3.0 0.0 1,291.4 ASDB-PHOENIX 3,355.7 2,208.9 46.5 226.5 5,837.6 ASDB STATEWIDE 2,392.7 0.0 2,764.5 594.8 5,752.0 ASDB-TUCSON 9,658.9 3,168.6 191.4 305.2 13,324.1 SCHOOL FINANCE 1,913,475.0 0.0 35,018.9 103,550.6 2,052,044.0 BASIC STATE AID 1,772,338.0 140,462.8 674.2 8,664.7 0.0 0.0 0.0 0.0 35,018.9 0.0 0.0 118.1 0.0 103,550.6 0.0 19,850.9 1,807,356.0 244,013.4 674.2 28,633.7 616.2 609.4 246.9 7,192.2 1,067.7 0.0 0.0 0.0 0.0 0.0 0.0 0.0 97.1 21.0 100.4 2,324.8 0.0 46.1 17,480.0 191.0 2,941.0 609.4 390.1 24,693.2 1,359.1 78.8 737.9 251.0 31,107.6 0.0 0.0 0.0 0.0 0.0 100.4 0.0 105.3 0.0 0.0 191.0 157,774.7 78.8 838.3 442.0 188,987.6 14,110.6 0.0 0.0 0.0 62.2 1,138.7 9,979.3 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 33.9 0.0 0.0 1.3 7,012.8 467.7 355.6 1,405.6 2,088.3 36,017.5 94,211.5 14,111.9 7,012.8 467.7 355.6 1,467.8 3,260.9 45,996.8 94,211.5 SOUTHERN ARIZONA DIVISION STATE BOARD FOR CHARTER SCHOOLS STATE BOARD FOR CHARTER SCHOOLS STATE BOARD OF DIRECTORS FOR COMMUNITY COLLEGES TEACHER CERTIFICATION AID TO COMMUNITY COLLEGES OPERATING STATE AID CAPITAL OUTLAY STATE AID EQUALIZATION STATE AID FEDERAL VOCATIONAL EDUCATION ARIZONA STATE SCHOOLS FOR THE DEAF AND THE BLIND DEPARTMENT OF EDUCATION OTHER FORMULA PROGRAMS SCHOOL FINANCE ADMINISTRATION AND RESEARCH ACADEMIC FOUNDATIONS ARIZONA ACADEMIC STANDARDS STUDENT ASSESSMENT AND SCHOOL ACCOUNTABILITY RESEARCH AND EVALUATION SCHOOL TO WORK PROFESSIONAL DEVELOPMENT CAREER LADDERS CERTIFICATION/INVESTIGATION PROFESSIONAL EVALUATION AND RECOGNITION ACADEMIC ASSISTANCE EARLY CHILDHOOD PROGRAMS MIGRANT CHILDREN EDUCATION INDIAN EDUCATION HOMELESS EDUCATION LIMITED ENGLISH PROFICIENCY SPECIAL EDUCATION PROGRAM DEVELOPMENT SPECIAL EDUCATION ASSISTANCE TO SCHOOLS LEA GRANTS AND SCHOOL IMPROVEMENT (TITLE I) Page 44 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997 Actual Expenditures 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM General Other Fund Approp Non- Federal TOTAL Approp Funds FUNDS 0.0 0.0 0.0 1,279.8 0.0 0.0 3,558.4 978.5 0.0 7,023.7 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 71.4 0.0 0.0 212.8 0.0 3,853.1 3,235.1 0.0 1,827.9 2,127.3 5,171.0 0.0 0.0 156,249.4 0.0 3,853.1 3,235.1 1,279.8 1,827.9 2,127.3 8,800.8 978.5 0.0 163,485.9 91.5 849.4 4,840.4 1,242.4 2,194.8 0.0 0.0 0.0 0.0 0.0 212.8 0.0 0.0 0.0 828.4 150,652.1 5,026.3 266.7 266.7 139.2 150,956.4 5,875.7 5,107.1 1,509.1 3,162.4 329.2 1,305.7 559.9 950.3 0.0 0.0 0.0 0.0 585.9 33.1 209.4 0.0 0.8 135.1 4.1 875.2 915.9 1,473.9 773.4 1,825.5 144.1 0.0 0.0 0.0 144.1 663.0 2,831.4 0.0 0.0 0.0 -30.5 875.2 0.0 1,538.2 2,800.9 752.6 1,947.8 131.0 0.0 0.0 0.0 45.4 -75.9 0.0 0.0 0.0 0.0 798.0 1,871.9 131.0 236.6 58.9 0.0 0.0 295.5 1,261.2 1,714.2 0.0 543.2 3,518.6 POLICY ANALYSIS 0.0 61.9 37.9 0.0 99.8 COMMUNICATIONS 12.7 103.1 8.2 0.0 124.0 617.7 0.0 415.5 0.0 1,033.2 0.0 2,819.7 0.0 0.0 2,819.7 GOVERNANCE 1,814.7 0.0 432.6 0.0 2,247.3 FINANCIAL ASSISTANCE 4,232.4 0.0 0.0 797.8 5,030.2 0.0 0.0 0.0 0.0 0.0 0.0 243,200.9 45,567.7 37,182.6 325,951.2 0.0 5,894.9 252.2 82.8 6,229.9 SUBPROGRAM FOREIGN LANGUAGE ASSISTANCE INNOVATIVE EDUCATIONAL STRATEGIES (TITLE VI) EISENHOWER PROFESSIONAL DEVELOPMENT (TITLE II) GIFTED EDUCATION SINGLE PARENTS AND DISPLACED HOMEMAKERS WORKFORCE DEVELOPMENT ADULT EDUCATION FAMILY LITERACY YOUTH SUPPORT RESEARCH STUDENT HEALTH AND SAFETY CHILD NUTRITION CHEMICAL ABUSE PREVENTION SCHOOL SAFETY OTHER SCHOOL HEALTH PROGRAMS SUPPORT SERVICES PUBLIC INFORMATION/COMMUNICATION MANAGEMENT INFORMATION SERVICES OTHER EDUCATION SUPPORT STATE POLICY BOARDS STATE BOARD OF EDUCATION/VOCATIONAL AND TECHNOLOGICAL EDUCATION STATE BOARD OF EDUCATION/CHARTER SCHOOLS ADMINISTRATION SUPERINTENDENT'S OFFICE ADMINISTRATIVE SERVICES CHARTER SCHOOLS LIAISON BOARD OF MEDICAL STUDENT LOANS MEDICAL STUDENT LOAN PROGRAM COMMISSION FOR POSTSECONDARY EDUCATION FINANCIAL AID ADMINISTRATION PRESCOTT HISTORICAL SOCIETY SHARLOT HALL MUSEUM SCHOOL FACILITIES BOARD SCHOOL FACILITIES BOARD BOARD OF REGENTS PASS-THROUGH PROGRAM - AHEC ARIZONA STATE UNIVERSITY - MAIN CAMPUS ACADEMIC AFFAIRS COLLEGE OF ARCHITECTURE AND ENVIRONMENTAL DESIGN 1997 Actual Expenditures TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 45 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM COLLEGE OF BUSINESS General Other Non- Federal TOTAL Fund Approp Approp Funds FUNDS 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 23,522.8 11,917.8 28,765.5 2,708.4 14,894.2 1,833.4 865.7 7,132.2 71,090.9 4,277.1 9,939.3 3,135.9 6,917.1 16,351.6 12,425.7 4,959.6 16,568.8 2,442.8 4,490.0 2,173.3 7,009.8 4,593.1 1,441.7 721.1 12.7 288.5 9,312.4 690.1 1,560.3 98.5 10,537.0 729.4 357.9 69.7 1,230.0 5,688.9 270.3 2,055.9 8,918.7 917.7 0.0 301.5 0.0 189.9 21,766.4 398.8 761.1 1,148.2 271.2 13.9 86.2 0.0 0.0 1,816.8 28,283.1 16,147.0 44,694.0 8,219.2 16,335.9 2,856.0 878.4 7,610.6 102,169.7 5,366.0 12,260.7 4,382.6 17,725.3 17,094.9 12,869.8 5,029.3 17,798.8 9,948.5 0.0 0.0 0.0 0.0 1,581.1 479.5 382.2 14,590.3 1,477.4 185.2 4,026.3 33,939.6 1,816.2 0.0 0.6 19,838.6 4,874.7 664.7 4,409.1 68,368.5 0.0 0.0 0.0 0.0 5,700.8 5,761.5 3,128.0 27,124.9 16,922.2 16,675.3 342.1 27,357.5 0.0 18,441.4 1,397.2 70.8 22,623.0 40,878.2 4,867.3 54,553.2 0.0 0.0 0.0 0.0 5,907.2 20,764.0 453.7 8,875.2 22,774.7 4,302.8 280.0 34,285.2 36.1 34.7 0.0 316.7 28,718.0 25,101.5 733.7 43,477.1 0.0 0.0 0.0 0.0 0.0 0.0 1,382.1 1,196.2 1,779.7 1,834.4 2,060.1 622.7 5,978.9 4,514.1 6,793.7 16,021.7 813.7 163.1 291.3 0.0 0.0 0.0 0.0 25.4 7,652.3 5,710.3 8,573.4 17,856.1 2,873.8 811.2 0.0 29,714.0 1,627.0 462.0 31,803.0 STUDENT AFFAIRS 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 6,161.9 3,656.1 3,095.9 4,485.2 339.1 3,326.6 8,649.2 2,455.7 560.9 136.1 166.9 372.8 0.3 23.7 366.3 713.2 62.4 309.7 19.4 70.5 0.0 0.0 0.0 155.3 6,785.2 4,101.9 3,282.2 4,928.5 339.4 3,350.3 9,015.5 3,324.2 ADMINISTRATIVE SERVICES 0.0 6,550.9 162.5 0.0 6,713.4 0.0 0.0 0.0 0.0 0.0 1,328.9 3,324.4 1,713.9 183.7 1,111.5 2.3 160.2 0.0 0.0 30.2 0.0 0.0 0.0 0.0 0.0 1,331.2 3,484.6 1,713.9 183.7 1,141.7 COLLEGE OF EDUCATION COLLEGE OF ENGINEERING AND APPLIED SCIENCES COLLEGE OF EXTENDED EDUCATION COLLEGE OF FINE ARTS GRADUATE COLLEGE HONORS COLLEGE COLLEGE OF LAW COLLEGE OF LIBERAL ARTS AND SCIENCES COLLEGE OF NURSING COLLEGE OF PUBLIC PROGRAMS SCHOOL OF SOCIAL WORK OTHER INSTRUCTIONAL SUPPORT UNIVERSITY LIBRARIES AND MUSEUMS ACADEMIC COMPUTING ADMIN. INFORMATION TECHNOLOGY/ TELECOMMUNICATIONS ACADEMIC AFFAIRS ADMINISTRATIVE SUPPORT RESEARCH RESEARCH ACTIVITIES REGULATORY COMPLIANCE RESEARCH AREA STUDENT AFFAIRS STUDENT LIFE, HEALTH AND WELLNESS ENROLLMENT SERVICES STUDENT AFFAIRS ADMINISTRATIVE SUPPORT ADMINISTRATIVE SERVICES BUSINESS/FINANCIAL SERVICES AND HUMAN RESOURCES PLANT AND SAFETY SERVICES ADMINISTRATIVE SERVICES SUPPORT INSTITUTIONAL LEADERSHIP AND ADVANCEMENT KAET-TV ALUMNI RELATIONS AND DEVELOPMENT COMMUNITY OUTREACH INTERCOLLEGIATE ATHLETICS EXECUTIVE MANAGEMENT INSTITUTIONAL ADVANCEMENT ARIZONA STATE UNIVERSITY - WEST CAMPUS ACADEMIC AFFAIRS COLLEGE OF ARTS AND SCIENCES COLLEGE OF EDUCATION COLLEGE OF HUMAN SERVICES SCHOOL OF MANAGEMENT DIVISION OF COLLABORATIVE PROGRAMS LIBRARY ACADEMIC AFFAIRS ADMINISTRATIVE SUPPORT BUSINESS/FINANCIAL SERVICES AND HUMAN RESOURCES PLANT AND SAFETY SERVICES INFORMATION TECHNOLOGY ADMINISTRATIVE SERVICES SUPPORT INSTITUTIONAL ADVANCEMENT Page 46 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997 Actual Expenditures 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM General Other Non- Federal TOTAL Fund Approp Approp Funds FUNDS ARIZONA STATE UNIVERSITY - EAST CAMPUS ACADEMIC PROGRAMS AND SERVICES SCHOOL OF AGRIBUSINESS AND RESOURCE MANAGEMENT COLLEGE OF TECHNOLOGY AND APPLIED SCIENCES EAST COLLEGE ACADEMIC SERVICES INFORMATION TECHNOLOGY LIBRARY SERVICES STUDENT AFFAIRS INSTITUTIONAL SUPPORT SERVICES ADMINISTRATIVE SERVICES BUSINESS AND HUMAN RESOURCE SERVICES FACILITIES AND SAFETY SERVICES CAMPUS LIFE SERVICES ADMINISTRATIVE SERVICES SUPPORT 0.0 5,617.6 2,433.9 686.8 8,738.3 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 1,274.4 3,060.0 380.3 0.0 204.6 188.5 28.2 481.6 2,074.9 92.7 2,254.1 0.0 0.0 0.0 0.0 87.1 -17.9 18.7 447.0 154.0 0.0 85.8 0.0 0.0 0.0 0.0 54.0 1,814.1 5,468.1 380.3 85.8 204.6 188.5 115.3 463.7 2,147.6 0.0 0.0 0.0 0.0 0.0 1,180.0 15.3 879.6 0.0 0.0 10.0 8.7 0.0 54.0 0.0 0.0 0.0 1,234.0 25.3 888.3 0.0 48,580.4 4,161.8 0.0 52,742.2 0.0 0.0 0.0 0.0 39,767.3 2,380.3 0.0 2,963.4 868.6 0.0 0.0 0.0 0.0 42,730.7 3,248.9 0.0 0.0 6,432.8 13,082.2 329.8 3,280.8 0.0 0.0 6,762.6 16,363.0 0.0 0.0 0.0 0.0 0.0 0.0 6,097.8 4,949.4 2,035.0 8,328.2 0.0 375.9 2,837.1 67.8 27,162.6 0.0 0.0 0.0 0.0 10,640.4 0.0 6,473.7 7,786.5 2,102.8 46,131.2 0.0 0.0 0.0 0.0 0.0 0.0 0.0 5,117.2 591.0 682.4 1,937.6 13,339.6 0.0 22,909.4 1,271.9 16.8 2,964.5 2,045.3 0.0 9,576.4 1,064.0 0.0 0.0 0.0 0.0 37,603.0 2,926.9 699.2 4,902.1 15,384.9 0.0 0.0 0.0 0.0 0.0 5,651.1 2,309.2 4,378.2 1,001.1 3,290.0 25.3 0.0 712.8 1,307.2 6,013.1 0.0 0.0 0.0 0.0 18,211.2 5,676.4 2,309.2 5,091.0 2,308.3 27,514.3 0.0 0.0 0.0 0.0 1,552.1 1,443.3 294.6 517.6 336.3 5,656.3 20.5 1,116.5 18,211.2 0.0 0.0 0.0 20,099.6 7,099.6 315.1 1,634.1 0.0 0.0 0.0 375.2 142.4 30,358.9 855.5 261.0 20,076.9 0.0 0.0 0.0 1,230.7 403.4 50,435.8 0.0 0.0 0.0 18,366.6 10,236.1 1,756.2 10,787.6 9,121.1 168.2 0.0 0.0 0.0 29,154.2 19,357.2 1,924.4 0.0 182,245.8 60,767.5 82,684.7 325,698.0 0.0 0.0 0.0 0.0 8,977.8 2,554.2 0.0 990.5 590.3 0.0 75.1 103.5 0.0 10,043.4 3,248.0 NORTHERN ARIZONA UNIVERSITY UNDERGRADUATE PROGRAMS OVERALL UNDERGRADUATE INSTRUCTION UNDERGRADUATE INSTRUCTION - MOUNTAIN CAMPUS UNDERGRADUATE INSTRUCTION - STATEWIDE ACADEMIC PROGRAMS UNDERGRADUATE ACADEMIC ADVISING GRADUATE PROGRAMS OVERALL GRADUATE INSTRUCTION GRADUATE INSTRUCTION - MOUNTAIN CAMPUS GRADUATE INSTRUCTION - STATEWIDE ACADEMIC PROGRAMS GRADUATE ACADEMIC ADVISING STUDENT SUPPORT OVERALL STUDENT SUPPORT LEARNING SUPPORT FOR STUDENTS - MOUNTAIN CAMPUS LEARNING SUPPORT FOR STUDENTS - STATEWIDE PROGRAMS MINORITY RECRUITMENT, RETENTION, AND GRADUATION ATHLETICS ACADEMIC SUPPORT SERVICES LIBRARY ACADEMIC COMPUTING STATEWIDE ACADEMIC PROGRAMS INSTRUCTIONAL SUPPORT RESEARCH AND PUBLIC SERVICE RESEARCH PUBLIC SERVICE ECONOMIC DEVELOPMENT INSTITUTIONAL ADVANCEMENT DEVELOPMENTAL ACTIVITIES ALUMNI RELATIONS INSTITUTIONAL OPERATIONS FACILITIES DEVELOPMENT AND MANAGEMENT RESOURCE MANAGEMENT GENERAL OVERSIGHT UNIVERSITY OF ARIZONA - MAIN CAMPUS ACADEMIC AFFAIRS OVERALL ACADEMIC AFFAIRS COLLEGE OF AGRICULTURE INSTRUCTION COLLEGE OF ARCHITECTURE 1997 Actual Expenditures TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 47 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM COLLEGE OF BUSINESS AND PUBLIC ADMINISTRATION General Other Non- Federal TOTAL Fund Approp Approp Funds FUNDS 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 14,296.6 7,369.4 18,693.6 10,821.2 15,560.3 5,646.1 40,743.1 24,078.6 2,521.5 238.2 1,243.2 1,337.8 2,659.5 13,939.6 4,014.9 2,737.6 4,812.5 30,884.2 2,649.6 1,631.8 9,142.0 1,641.4 1,590.1 1,474.9 16,301.5 4,450.4 3,263.4 4,898.9 4,410.2 323.6 96.1 2,393.5 98.8 3,092.3 1,728.0 23,651.2 3,254.6 2,138.5 11,999.0 0.0 186.5 0.0 58,503.2 4,340.1 1,239.8 0.0 52.4 13.9 84.0 99.3 0.0 594.6 0.0 31,464.1 20,200.8 11,139.7 39,834.6 12,462.6 17,336.9 7,121.0 115,547.8 32,869.1 7,024.7 5,137.1 5,705.8 1,675.3 2,839.6 16,432.4 4,113.7 6,424.5 6,540.5 85,999.5 0.0 0.0 0.0 5,593.7 23,381.9 0.0 5,949.8 9,771.4 0.0 16,732.3 14,717.0 0.0 28,275.8 47,870.3 0.0 0.0 0.0 1,908.7 13,147.5 7,930.0 27,844.6 14.8 2,816.9 9,853.5 43,809.0 0.0 0.0 0.0 0.0 0.0 8,960.7 688.7 2,035.3 1,462.8 8,847.0 1,796.5 1,854.3 3,376.7 20,817.1 67,321.5 2,763.7 10.0 0.4 42.8 12,935.7 13,520.9 2,553.0 5,412.4 22,322.7 89,104.2 0.0 0.0 0.0 0.0 0.0 927.1 6,359.6 1,138.4 421.9 53,234.9 45,585.8 12,851.8 8,766.7 117.2 76,157.1 42.6 12,464.6 428.6 0.0 559.6 46,555.5 31,676.0 10,333.7 539.1 129,951.6 0.0 0.0 0.0 0.0 4,159.6 3,261.8 40,690.1 5,123.4 5,020.9 824.5 57,828.3 12,483.4 0.0 0.0 559.6 0.0 9,180.5 4,086.3 99,078.0 17,606.8 ACADEMIC AFFAIRS 0.0 51,187.2 35,881.3 32,654.6 119,723.1 COLLEGE OF MEDICINE 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 29,219.3 8,938.1 585.8 3,493.2 4,065.4 327.4 0.7 2,240.2 2,317.2 1,457.5 27,780.1 0.0 0.0 1,020.8 3,161.8 11.0 0.0 725.7 3,181.9 7,608.0 26,286.8 0.0 0.0 2,141.2 4,226.6 0.0 0.0 0.0 0.0 17,022.1 83,286.2 8,938.1 585.8 6,655.2 11,453.8 338.4 0.7 2,965.9 5,499.1 26,087.6 0.0 0.0 1,457.5 588.3 7,608.0 800.4 17,022.1 0.0 26,087.6 1,388.7 0.0 0.0 0.0 588.3 800.4 0.0 0.0 0.0 800.4 588.3 COLLEGE OF EDUCATION COLLEGE OF ENGINEERING AND MINES COLLEGE OF FINE ARTS COLLEGE OF HUMANITIES COLLEGE OF LAW COLLEGE OF SCIENCE COLLEGE OF SOCIAL AND BEHAVIORAL SCIENCES GRADUATE COLLEGE EXTENDED UNIVERSITY OTHER ACADEMIC PROGRAMS SIERRA VISTA BRANCH CAMPUS ARIZONA INTERNATIONAL COLLEGE UNIVERSITY LIBRARIES ACADEMIC COMPUTING ACADEMIC SUPPORT ACADEMIC AFFAIRS ADMINISTRATION ORGANIZED RESEARCH UNIVERSITY-WIDE ORGANIZED RESEARCH AGRICULTURE RESEARCH EXPERIMENT STATION COLLEGE-BASED SPONSORED RESEARCH AND INTERDISCIPLINARY RESEARCH PROGRAMS ORGANIZED RESEARCH ADMINISTRATION AND SUPPORT COMMUNITY OUTREACH AGRICULTURE COOPERATIVE EXTENSION SERVICES UAPRESENTS (FORMERLY CULTURAL AFFAIRS) KUAT INTERCOLLEGIATE ATHLETICS STUDENT AFFAIRS AND CAMPUS LIFE DEAN OF STUDENTS/STUDENT LIFE ENROLLMENT SERVICES HEALTH AND WELLNESS STUDENT AFFAIRS ADMINISTRATION AND SUPPORT INSTITUTIONAL SERVICES PRESIDENT'S AREA HUMAN RESOURCES BUSINESS AFFAIRS ADMINISTRATIVE COMPUTING AND TELECOMMUNICATIONS UNIVERSITY OF ARIZONA - HEALTH SCIENCES CENTER CLINICAL TEACHING SUPPORT RURAL HEALTH OFFICE COLLEGE OF NURSING COLLEGE OF PHARMACY SCHOOL OF HEALTH PROFESSIONS ARIZONA GRADUATE PROGRAM IN PUBLIC HEALTH ARIZONA HEALTH SCIENCES LIBRARY ACADEMIC SUPPORT ORGANIZED RESEARCH HEALTH SCIENCES ORGANIZED RESEARCH CENTERS AND ADM COMMUNITY OUTREACH ARIZONA POISON AND DRUG INFORMATION CENTER TELEMEDICINE Page 48 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997 Actual Expenditures 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM INSTITUTIONAL SERVICES General Other Non- Fund Approp Approp Federal TOTAL Funds FUNDS 0.0 0.0 0.0 0.0 0.0 0.0 43,977.9 12,208.4 0.0 56,186.3 0.0 0.0 0.0 0.0 68.1 560.8 28,934.6 14,482.5 0.0 111,754.3 0.0 0.0 0.0 12,208.4 0.0 0.0 0.0 0.0 0.0 278,358.9 560.8 28,934.6 14,482.5 12,208.4 390,181.3 68.1 0.0 0.0 223.1 40,838.0 70,916.3 0.0 29,342.3 0.0 0.0 0.0 38,973.9 2,363.7 0.0 275,995.2 299.1 43,269.8 70,916.3 275,995.2 68,838.4 0.0 0.0 0.0 3,013.4 20,884.9 5,444.0 4,057.5 28,887.3 6,029.1 0.0 299.1 0.0 7,070.9 50,071.3 11,473.1 0.0 238.2 0.0 88.3 326.5 500.0 226.7 6,029.7 8,511.8 15,268.2 CRIMINAL JUSTICE RECORDS IMPROVEMENT 0.0 0.0 0.0 1,343.0 1,343.0 STATISTICAL ANALYSIS CENTER 0.0 0.0 0.0 48.4 48.4 CRIME VICTIMS PROGRAMS 0.0 67.1 0.0 266.0 333.1 119.8 0.0 946.7 34.7 1,101.2 2,134.2 0.0 0.0 0.0 2,134.2 321,418.9 18,483.9 2,755.4 17,416.0 360,074.2 2,497.8 204,071.8 75,626.9 26,842.0 12,415.8 7,219.2 0.0 1,000.0 17,483.9 0.0 0.0 0.0 0.0 1,744.6 315.6 695.2 0.0 0.0 0.0 17,144.4 0.0 271.6 0.0 0.0 2,497.8 223,960.8 93,426.4 27,808.8 12,415.8 7,219.2 162.3 7,056.9 48,428.1 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 162.3 7,056.9 48,428.1 2,285.1 28,396.6 3,294.8 7,431.9 2,851.0 4,168.7 6,960.6 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 2,285.1 28,396.6 3,294.8 7,431.9 2,851.0 4,168.7 6,960.6 Transportation DEPARTMENT OF TRANSPORTATION ADMINISTRATION DIRECTOR'S OFFICE/TRANSPORTATION BOARD TRANSPORTATION SUPPORT GROUP ADMINISTRATIVE SERVICES ARIZONA HIGHWAYS MAGAZINE INTERMODAL TRANSPORTATION ADMINISTRATION MAINTENANCE STATEWIDE CONSTRUCTION MOTOR VEHICLE MOTOR VEHICLE SUPPORT SERVICES CUSTOMER SERVICE REGULATORY AND COMPLIANCE SERVICE Protection and Safety CRIMINAL JUSTICE COMMISSION MANAGEMENT AND LIAISON ENHANCED DRUG AND VIOLENT CRIME CONTROL AUTO THEFT AUTHORITY AUTO THEFT AUTHORITY DEPARTMENT OF CORRECTIONS POLICY, MANAGEMENT & RESOURCE ALLOCATION PRISON OPERATIONS PRISON OPERATIONS MANAGEMENT SECURITY OPERATIONS SUPPORT SERVICES INMATE PROGRAMS PRIVATE PRISONS COMMUNITY CORRECTIONS COMMUNITY CORRECTIONS MANAGEMENT COMMUNITY SUPERVISION INMATE HEALTH CARE INMATE HEALTH CARE MANAGEMENT MEDICAL SERVICES DENTAL SERVICES MENTAL HEALTH SERVICES NURSING PHARMACY HUMAN RESOURCES MANAGEMENT 1997 Actual Expenditures TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 49 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM AGENCY INFRASTRUCTURE INSPECTIONS AND INVESTIGATIONS INSPECTIONS AND INVESTIGATIONS MANAGEMENT CRIMINAL AND ADMINISTRATIVE INVESTIGATIONS INSPECTIONS ARIZONA CORRECTIONAL INDUSTRIES (ACI) General Other Non- Federal TOTAL Fund Approp Approp Funds FUNDS 18,750.0 0.0 986.8 0.0 19,736.8 4,320.7 0.0 2,922.5 0.0 7,243.2 357.2 3,567.2 396.3 0.0 0.0 0.0 0.0 0.0 2,922.5 0.0 0.0 13,382.2 0.0 0.0 0.0 0.0 3,279.7 3,567.2 396.3 13,382.2 0.0 0.0 135.0 0.0 135.0 2,050.7 0.0 0.0 2,245.7 4,296.4 2,045.4 5.3 1,672.7 0.0 0.0 0.0 0.0 0.0 0.0 0.0 2,245.7 11,499.7 2,045.4 2,251.0 13,172.4 0.0 1,672.7 0.0 0.0 0.0 0.0 0.0 0.0 0.0 6,969.9 4,529.8 4,846.6 6,969.9 6,202.5 4,846.6 0.0 0.0 9,505.8 0.0 0.0 47.7 0.0 0.0 6,508.0 1,738.1 3,108.5 13,587.8 1,738.1 3,108.5 29,649.3 10.6 614.0 8,659.5 160.2 61.5 0.0 0.0 0.0 47.7 0.0 0.0 2.7 6,505.3 0.0 0.0 28.7 2,484.3 10,929.6 145.2 0.0 39.3 3,101.0 26,094.4 353.1 61.5 1,511.9 0.0 0.0 0.0 1,511.9 4,804.6 0.0 0.0 78.6 4,883.2 0.0 1,106.8 2,860.5 837.3 27,838.3 0.0 0.0 0.0 0.0 1,878.8 0.0 0.0 0.0 0.0 194.8 0.0 0.0 50.5 28.1 2,058.7 0.0 1,106.8 2,911.0 865.4 31,970.6 0.0 11,460.5 2,869.1 148.4 2,829.5 1,240.1 2,751.7 4,034.0 2,505.0 15,561.4 0.0 300.0 0.0 0.0 0.0 1.1 0.0 0.0 1,577.7 300.0 0.0 28.6 0.0 109.9 9.5 0.0 18.3 0.0 28.5 9.8 0.0 0.0 0.0 0.0 0.0 0.0 0.0 1,038.1 1,020.6 292.8 0.0 11,789.1 2,869.1 258.3 2,839.0 1,241.2 2,770.0 5,072.1 5,131.8 16,164.0 0.0 9,782.0 2,620.6 0.0 300.0 0.0 0.0 0.0 0.0 0.0 259.3 0.0 0.0 10,341.3 2,620.6 DRUG AND GANG PREVENTION RESOURCE CENTER DRUG AND GANG PREVENTION RESOURCE CENTER DEPARTMENT OF EMERGENCY AND MILITARY AFFAIRS ADMINISTRATION CENTRAL ADMINISTRATION SPECIAL PROJECTS ARMY NATIONAL GUARD ARMY OPERATIONS ARMY FACILITIES MANAGEMENT AIR NATIONAL GUARD AIR OPERATIONS FACILITIES ENGINEERING EMERGENCY MANAGEMENT MITIGATION PREPAREDNESS RESPONSE AND RECOVERY EMERGENCY RESPONSE COMMISSION/GRANTS CIVIL AIR PATROL (SLI) BOARD OF EXECUTIVE CLEMENCY BOARD OF EXECUTIVE CLEMENCY DEPARTMENT OF JUVENILE CORRECTIONS ADMINISTRATION OVERALL ADMINISTRATION DIRECTOR'S OFFICE ADMINISTRATION DIVISION OPERATIONS INSTITUTIONS OVERALL INSTITUTIONS DIRECT SUPERVISION SECURITY YOUTH MANAGEMENT SYSTEMS HEALTH SERVICES GENERAL INSTITUTIONAL SERVICES SPECIALIZED TREATMENT INSTITUTIONAL SUPPORT SERVICES EDUCATION COMMUNITY CARE OVERALL COMMUNITY CARE COMMUNITY SERVICES BOOT CAMP Page 50 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997 Actual Expenditures 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM CASE MANAGEMENT ADJC COMMUNITY SUPPORT ACTIVITIES General Other Non- Fund Approp Approp Federal TOTAL Funds FUNDS 2,654.9 503.9 0.0 0.0 0.0 9.8 0.0 33.5 2,654.9 547.2 47.9 0.0 0.0 0.0 47.9 26,601.6 27,734.2 2,625.8 4,300.5 61,262.1 9,210.5 10,541.4 1,381.0 5,468.7 0.0 14,815.7 23,996.5 1,591.8 2,145.9 0.0 0.0 13,030.7 749.5 1,109.3 652.4 0.0 114.6 496.9 189.5 1,161.2 1,363.9 12.6 1,573.3 55.0 34,146.0 14,403.7 5,543.2 5,481.3 1,687.9 28,398.3 837.8 3,344.6 5,103.5 1,870.9 740.8 1,332.7 1,585.4 9,714.6 25.0 100.0 4,622.5 4,600.0 1,900.0 1,783.2 0.0 2,056.4 11.5 0.0 0.0 453.2 0.7 3.6 27.9 5,263.5 0.0 0.0 40.0 0.0 0.0 0.0 15.0 375.0 874.3 3,444.6 9,766.0 6,924.1 2,641.5 3,119.5 1,628.3 17,409.5 3,892.1 3,839.8 376.8 351.3 1,254.6 3,860.3 796.0 0.0 1,260.4 0.0 0.0 497.5 1,559.4 0.0 0.0 715.3 2,988.8 5,763.0 155.6 53.8 0.0 0.0 165.6 2,045.3 6,403.1 3,893.6 1,637.2 1,066.6 4,409.0 12,166.1 2,804.5 995.8 60.0 191.4 497.5 0.0 0.0 0.0 0.0 5,763.0 0.0 269.2 9.1 0.0 2,036.2 3,136.6 3,311.1 6,758.8 2,096.2 3,597.2 191.4 0.0 0.0 0.0 0.0 0.0 0.0 269.2 4,113.0 2,855.9 280.7 369.6 3,047.3 549.9 4,482.6 0.0 14,276.5 9,492.8 9,607.0 33,376.3 0.0 0.0 0.0 0.0 7,852.1 956.5 5,567.9 1,371.6 1,943.3 5,043.2 2,506.3 541.3 4,391.7 1,732.4 3,482.9 868.9 14,187.1 7,732.1 11,557.1 2,781.8 0.0 0.0 0.0 1,371.6 0.0 1,361.6 0.0 541.3 0.0 868.9 0.0 0.0 2,240.5 541.3 1,361.6 741.7 0.0 100.0 161.8 1,003.5 10,542.8 0.0 6,270.9 799.9 17,613.6 LAW ENFORCEMENT MERIT SYSTEM COUNCIL LAW ENFORCEMENT MERIT SYSTEM COUNCIL DEPARTMENT OF PUBLIC SAFETY OPERATIONS HIGHWAY PATROL CRIMINAL INVESTIGATION SPECIAL SERVICES ANTI-GANG ENFORCEMENT ROCKY MOUNTAIN INFORMATION NETWORK AGENCY SUPPORT HUMAN RESOURCES INFORMATION SERVICES LOGISTICS TELECOMMUNICATIONS OPERATIONAL COMMUNICATIONS FACILITIES TRAINING & EDUCATION CRIMINAL JUSTICE SUPPORT SCIENTIFIC ANALYSIS AVIATION AZAFIS MANAGEMENT LICENSING CRIMINAL INFORMATION DIRECTOR'S OFFICE EXECUTIVE SUPPORT FINANCIAL SERVICES CRIME VICTIM SERVICES GOVERNOR'S OFFICE OF COMMUNITY AND HIGHWAY SAFETY HIGHWAY SAFETY DRUG ABUSE RESISTANCE EDUCATION PEACE OFFICER STANDARDS AND TRAINING Natural Resources GAME AND FISH DEPARTMENT WILDLIFE MANAGEMENT GAME MANAGEMENT NONGAME AND ENDANGERED WILDLIFE SPORTFISH MANAGEMENT OFF-HIGHWAY VEHICLE/WATERCRAFT MANAGEMENT WATERCRAFT MANAGEMENT OFF-HIGHWAY VEHICLE MANAGEMENT ADMINISTRATION GEOLOGICAL SURVEY ARIZONA GEOLOGICAL SURVEY STATE LAND DEPARTMENT STATE TRUST LANDS 1997 Actual Expenditures TOTAL PROGRAM AND SUBPROGRAM FUNDING Page 51 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 PROGRAM AND SUBPROGRAM FUNDING FY 1997 Fund Actual Expenditures AGENCY PROGRAM SUBPROGRAM TRUST MANAGEMENT AND REVENUE GENERATION General Other Fund Approp Non- Federal TOTAL Approp Funds FUNDS 9,531.2 1,011.6 1,447.9 0.0 0.0 0.0 486.1 5,784.8 0.0 0.0 799.9 0.0 10,017.3 7,596.3 1,447.9 AZ CENTER FOR GEOGRAPHIC INFORMATION COORDINATION AND SERVICES 590.2 0.0 51.4 0.0 641.6 NATURAL RESOURCE CONSERVATION DISTRICTS 339.7 0.0 0.0 0.0 339.7 0.0 0.0 0.0 0.0 0.0 704.6 0.0 100.9 0.0 805.5 110.7 0.0 0.0 0.0 110.7 4,471.9 2,462.2 792.7 0.0 7,726.8 132.8 1,148.7 8,420.2 405.7 10,107.4 1,407.2 200.4 1,551.9 96.8 3,256.3 5,411.1 0.0 91.0 0.0 5,502.1 1,011.8 4,399.2 13,331.8 0.0 0.0 0.0 0.0 91.0 14,387.3 0.0 0.0 315.8 1,011.8 4,490.2 28,034.9 2,442.9 1,059.1 340.2 5,514.3 1,975.4 2,000.0 950.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 6,696.6 20.4 0.0 1,336.6 0.0 6,333.7 384.8 0.0 0.0 0.0 315.8 0.0 0.0 74.1 9,139.5 1,079.5 340.2 7,166.7 1,975.4 8,333.7 1,408.9 422.1 527.9 0.0 0.0 171.4 213.4 0.0 74.1 593.5 815.4 FIRE AND FORESTRY MANAGEMENT ADMINISTRATION ENVIRONMENTAL PLATE ADVISORY COUNCIL DEPARTMENT OF MINES AND MINERAL RESOURCES MINERAL DEVELOPMENT AND PROMOTION NAVIGABLE STREAM ADJUDICATION COMMISSION STREAM ADJUDICATION STATE PARKS BOARD PARKS PARTNERSHIPS PROGRAM SUPPORT DEPARTMENT OF WATER RESOURCES GENERAL SERVICES MANAGEMENT INFORMATION SERVICES MANAGEMENT SERVICES WATER RESOURCE MANAGEMENT AND PLANNING GROUNDWATER ADMINISTRATION SURFACE WATER MANAGEMENT AND ADJUDICATION RESEARCH COLORADO RIVER MANAGEMENT STATEWIDE PLANNING HYDROLOGY WATER BANKING AUTHORITY SAFETY OF DAMS AND FLOOD CONTROL DAM SAFETY FLOOD MITIGATION Page 52 TOTAL PROGRAM AND SUBPROGRAM FUNDING 1997 Actual Expenditures 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS The Master List has been organized by area of government: general government, health and welfare, inspection and regulation, education, transportation, protection and safety and natural resources. Agencies are alphabetized within each of the categories. Agency names are capitalized, bold-faced and italicized, programs are indented once and subprograms are indented twice. GENERAL GOVERNMENT DEPARTMENT OF ADMINISTRATION....................................................................................................................................................69 DIRECTOR’S OPERATION .................................................................................................................................................................................................................... 70 GOVERNOR’S REGULATORY REVIEW COUNCIL......................................................................................................................................................................... 70 HEARING OFFICE.................................................................................................................................................................................................................................... 71 ARIZONA OFFICE FOR AMERICANS WITH DISABILITIES ......................................................................................................................................................... 71 CAPITOL POLICE .................................................................................................................................................................................................................................... 72 ADMINISTRATIVE SERVICES ............................................................................................................................................................................................................. 72 TRAVEL REDUCTION ............................................................................................................................................................................................................................ 73 STATEWIDE FINANCIAL SERVICES.................................................................................................................................................................................................. 73 STATEWIDE FINANCIAL APPLICATIONS........................................................................................................................................................................................ 74 STATE PROCUREMENT SERVICES.................................................................................................................................................................................................... 74 RISK MANAGEMENT SECTION .......................................................................................................................................................................................................... 75 WORKERS COMPENSATION................................................................................................................................................................................................................ 75 FACILITIES MANAGEMENT ................................................................................................................................................................................................................ 75 BUILDING OPERATIONS .......................................................................................................................................................................................................................................................................................................... 76 CUSTODIAL/GROUNDS ............................................................................................................................................................................................................................................................................................................ 76 CAPITAL IMPROVEMENT/BUILDING RENEWAL ............................................................................................................................................................................................................................................................. 77 SPACE MANAGEMENT ............................................................................................................................................................................................................................................................................................................. 77 FLEET MANAGEMENT.......................................................................................................................................................................................................................... 77 SURPLUS PROPERTY MANAGEMENT.............................................................................................................................................................................................. 78 BUSINESS SERVICES ............................................................................................................................................................................................................................. 78 CONSTRUCTION SERVICES................................................................................................................................................................................................................. 79 STATE BOARDS OFFICE ....................................................................................................................................................................................................................... 80 HUMAN RESOURCES MANAGEMENT.............................................................................................................................................................................................. 80 EMPLOYEE GROUP BENEFITS............................................................................................................................................................................................................ 81 INFORMATION TECHNICAL SERVICES ........................................................................................................................................................................................... 81 INFORMATION PROCESSING CENTER ................................................................................................................................................................................................................................................................................ 82 ENTERPRISE APPLICATIONS.................................................................................................................................................................................................................................................................................................. 82 ENTERPRISE NETWORK SERVICES...................................................................................................................................................................................................................................................................................... 83 INFORMATION SECURITY....................................................................................................................................................................................................................................................................................................... 84 FINANCE AND PLANNING....................................................................................................................................................................................................................................................................................................... 84 9-1-1 EMERGENCY TELECOMMUNICATIONS................................................................................................................................................................................ 84 OFFICE OF ADMINISTRATIVE HEARINGS ...........................................................................................................................................86 ATTORNEY GENERAL - DEPARTMENT OF LAW...................................................................................................................................87 CIVIL DIVISION ....................................................................................................................................................................................................................................... 87 ADMINISTRATIVE LAW ........................................................................................................................................................................................................................................................................................................... 88 CONSUMER PROTECTION AND ADVOCACY .................................................................................................................................................................................................................................................................... 88 LAND AND NATURAL RESOURCES ..................................................................................................................................................................................................................................................................................... 89 LICENSING AND ENFORCEMENT ......................................................................................................................................................................................................................................................................................... 89 SOLICITOR GENERAL AND OPINIONS ................................................................................................................................................................................................................................................................................ 90 TAX AND COLLECTION ENFORCEMENT............................................................................................................................................................................................................................................................................ 90 INSURANCE DEFENSE .............................................................................................................................................................................................................................................................................................................. 91 TRANSPORTATION.................................................................................................................................................................................................................................................................................................................... 91 ANTITRUST UNIT ....................................................................................................................................................................................................................................................................................................................... 92 CIVIL RIGHTS DIVISION....................................................................................................................................................................................................................... 92 CIVIL RIGHTS .............................................................................................................................................................................................................................................................................................................................. 93 CONFLICT RESOLUTION.......................................................................................................................................................................................................................................................................................................... 93 CRIMINAL DIVISION.............................................................................................................................................................................................................................. 94 CRIMINAL APPEALS.................................................................................................................................................................................................................................................................................................................. 94 CRIMINAL TRIALS ..................................................................................................................................................................................................................................................................................................................... 95 DRUG ENFORCEMENT.............................................................................................................................................................................................................................................................................................................. 95 ENVIRONMENTAL ENFORCEMENT ..................................................................................................................................................................................................................................................................................... 95 ORGANIZED CRIME AND FRAUD ......................................................................................................................................................................................................................................................................................... 96 SPECIAL INVESTIGATIONS..................................................................................................................................................................................................................................................................................................... 96 STATE GRAND JURY................................................................................................................................................................................................................................................................................................................. 97 OFFICE OF VICTIM SERVICES................................................................................................................................................................................................................................................................................................ 97 ECONOMIC SECURITY DIVISION....................................................................................................................................................................................................... 98 ADMINISTRATION DIVISION .............................................................................................................................................................................................................. 99 OFFICE OF THE AUDITOR GENERAL..................................................................................................................................................100 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS Page 53 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS DEPARTMENT OF COMMERCE ............................................................................................................................................................101 ADMINISTRATION................................................................................................................................................................................................................................ 101 ECONOMIC DEVELOPMENT.............................................................................................................................................................................................................. 102 GSPED/OFFICE OF WORKFORCE DEVELOPMENT ......................................................................................................................................................................................................................................................... 102 ARIZONA BUSINESS ASSISTANCE CENTER .................................................................................................................................................................................................................................................................... 103 NATIONAL MARKETING........................................................................................................................................................................................................................................................................................................ 103 COMMUNITY ASSISTANCE SERVICES .............................................................................................................................................................................................................................................................................. 104 HIGH TECHNOLOGY DEVELOPMENT................................................................................................................................................................................................................................................................................ 104 ARIZONA ENERGY OFFICE ................................................................................................................................................................................................................................................................................................... 105 FINANCIAL SERVICES ............................................................................................................................................................................................................................................................................................................ 105 HOUSING AND INFRASTRUCTURE DEVELOPMENT..................................................................................................................................................................................................................................................... 106 INTERNATIONAL TRADE AND INVESTMENT................................................................................................................................................................................................................................................................. 106 MOTION PICTURE DEVELOPMENT .................................................................................................................................................................................................................................................................................... 107 SPORTS DEVELOPMENT ........................................................................................................................................................................................................................................................................................................ 107 OFFICE OF SENIOR LIVING ................................................................................................................................................................................................................................................................................................... 108 COMMUNICATIONS, POLICY & PUBLICATIONS ............................................................................................................................................................................................................................................................ 108 GOVERNOR’S OFFICE OF EQUAL OPPORTUNITY.............................................................................................................................110 STATE BOARD OF EQUALIZATION ......................................................................................................................................................111 OFFICE FOR EXCELLENCE IN GOVERNMENT ..................................................................................................................................112 EXPOSITION AND STATE FAIR BOARD ...............................................................................................................................................113 INTERIM EVENTS ................................................................................................................................................................................................................................. 113 STATE FAIR ............................................................................................................................................................................................................................................ 114 GOVERNMENT INFORMATION TECHNOLOGY AGENCY ..................................................................................................................115 OFFICE OF THE GOVERNOR ................................................................................................................................................................116 GOVERNOR'S OFFICE OF STRATEGIC PLANNING AND BUDGETING............................................................................................117 HOUSE OF REPRESENTATIVES............................................................................................................................................................118 JOINT LEGISLATIVE BUDGET COMMITTEE ......................................................................................................................................119 JOINT LEGISLATIVE BUDGET COMMITTEE ................................................................................................................................................................................ 119 FISCAL ANALYSIS AND RESEARCH .................................................................................................................................................................................................................................................................................. 119 TAX ANALYSIS AND FORECASTING ................................................................................................................................................................................................................................................................................. 120 JUDICIAL BRANCH.................................................................................................................................................................................121 SUPREME COURT ................................................................................................................................................................................................................................. 123 COMMISSION ON JUDICIAL CONDUCT......................................................................................................................................................................................... 123 COURT ADMINISTRATION ................................................................................................................................................................................................................ 124 DEPENDENT CHILDREN'S SERVICES DIVISION.......................................................................................................................................................................... 125 FOSTER CARE REVIEW BOARD........................................................................................................................................................................................................................................................................................... 125 COURT-APPOINTED SPECIAL ADVOCATE (CASA)........................................................................................................................................................................................................................................................ 126 PARENT ASSISTANCE............................................................................................................................................................................................................................................................................................................. 126 JUDICIAL ASSISTANCE....................................................................................................................................................................................................................... 127 JUDICIAL EDUCATION........................................................................................................................................................................................................................ 127 JUDICIAL NOMINATIONS AND REVIEW ....................................................................................................................................................................................... 128 STATE GRAND JURY ........................................................................................................................................................................................................................... 129 DOMESTIC RELATIONS ...................................................................................................................................................................................................................... 129 CHILD SUPPORT ENFORCEMENT AND DOMESTIC RELATIONS REFORM............................................................................................................................................................................................................. 129 DOMESTIC VIOLENCE ............................................................................................................................................................................................................................................................................................................ 130 CASE PROCESSING ASSISTANCE .................................................................................................................................................................................................... 131 ALTERNATIVE DISPUTE RESOLUTION ......................................................................................................................................................................................... 132 JUDICIAL COLLECTION ENHANCEMENT..................................................................................................................................................................................... 132 DEFENSIVE DRIVING SCHOOL......................................................................................................................................................................................................... 133 ADULT COMMUNITY CORRECTIONS ............................................................................................................................................................................................ 133 ADULT INTENSIVE PROBATION SERVICES..................................................................................................................................................................................................................................................................... 134 ADULT STANDARD PROBATION......................................................................................................................................................................................................................................................................................... 135 COMMUNITY PUNISHMENT ................................................................................................................................................................................................................................................................................................. 135 DRUG TREATMENT AND EDUCATION.............................................................................................................................................................................................................................................................................. 136 DRUG ENFORCEMENT............................................................................................................................................................................................................................................................................................................ 137 INTERSTATE COMPACT (ISC)............................................................................................................................................................................................................................................................................................... 137 JUVENILE JUSTICE SERVICES .......................................................................................................................................................................................................... 138 JUVENILE INTENSIVE PROBATION (JIPS) ........................................................................................................................................................................................................................................................................ 138 JUVENILE TREATMENT SERVICES..................................................................................................................................................................................................................................................................................... 139 FAMILY COUNSELING............................................................................................................................................................................................................................................................................................................ 140 JUVENILE STANDARD PROBATION................................................................................................................................................................................................................................................................................... 140 Page 54 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS JUVENILE CRIME REDUCTION (JCRF)............................................................................................................................................................................................................................................................................... 141 PROGRESSIVELY INCREASING CONSEQUENCES (DIVERSION) ............................................................................................................................................................................................................................... 141 STATE AID FOR DETENTION ................................................................................................................................................................................................................................................................................................ 142 SUPERIOR COURT JUDGES................................................................................................................................................................................................................ 142 COURT OF APPEALS ............................................................................................................................................................................................................................ 143 DIVISION I .................................................................................................................................................................................................................................................................................................................................. 143 DIVISION II................................................................................................................................................................................................................................................................................................................................. 143 CONFIDENTIAL INTERMEDIARY .................................................................................................................................................................................................... 144 PRIVATE FIDUCIARY CERTIFICATION.......................................................................................................................................................................................... 144 POST CONVICTION RELIEF (PCR).................................................................................................................................................................................................... 145 LEGISLATIVE COUNCIL.........................................................................................................................................................................146 DEPARTMENT OF LIBRARY, ARCHIVES AND PUBLIC RECORDS ...................................................................................................147 LOTTERY ..................................................................................................................................................................................................148 OFFICE OF THE OMBUDSMAN-CITIZEN AIDE ..................................................................................................................................149 STATE PERSONNEL BOARD ..................................................................................................................................................................150 STATE RETIREMENT SYSTEM ..............................................................................................................................................................151 MEMBER SERVICES............................................................................................................................................................................................................................. 151 BENEFIT SERVICES ................................................................................................................................................................................................................................................................................................................. 152 ADVISORY SERVICES............................................................................................................................................................................................................................................................................................................. 152 HEALTH INSURANCE.............................................................................................................................................................................................................................................................................................................. 153 LONG-TERM DISABILITY ...................................................................................................................................................................................................................................................................................................... 153 EXTERNAL AFFAIRS ............................................................................................................................................................................................................................................................................................................... 153 ADMINISTRATION AND SUPPORT .................................................................................................................................................................................................. 154 DIRECTOR'S OFFICE................................................................................................................................................................................................................................................................................................................ 154 FINANCIAL SERVICES ............................................................................................................................................................................................................................................................................................................ 154 INFORMATION SERVICES ..................................................................................................................................................................................................................................................................................................... 155 INVESTMENT MANAGEMENT.......................................................................................................................................................................................................... 155 INTERNAL MANAGEMENT ................................................................................................................................................................................................................................................................................................... 155 EXTERNAL MANAGEMENT .................................................................................................................................................................................................................................................................................................. 156 ASSET ALLOCATION............................................................................................................................................................................................................................................................................................................... 156 DEPARTMENT OF REVENUE ................................................................................................................................................................157 DIRECTOR'S OFFICE ............................................................................................................................................................................................................................ 158 DIRECTOR'S OFFICE................................................................................................................................................................................................................................................................................................................ 158 SPECIAL MANDATED PROGRAMS ..................................................................................................................................................................................................................................................................................... 159 TAX POLICY AND LEGAL SUPPORT................................................................................................................................................................................................................................................................................... 159 SPECIAL SUPPORT ................................................................................................................................................................................................................................................................................................................... 160 ADMINISTRATIVE SERVICES ........................................................................................................................................................................................................... 160 ADMINISTRATIVE/MANAGEMENT .................................................................................................................................................................................................................................................................................... 161 FINANCIAL SERVICES AND SPECIAL TAXES.................................................................................................................................................................................................................................................................. 161 FACILITIES AND RECORDS MANAGEMENT.................................................................................................................................................................................................................................................................... 161 INFORMATION TECHNOLOGY ......................................................................................................................................................................................................... 162 ADMINISTRATIVE/MANAGEMENT .................................................................................................................................................................................................................................................................................... 162 APPLICATIONS/OPERATIONS SUPPORT AND PLANNING........................................................................................................................................................................................................................................... 163 DATA MANAGEMENT......................................................................................................................................................................................................................... 163 ADMINISTRATIVE/MANAGEMENT .................................................................................................................................................................................................................................................................................... 164 TAX PROCESSING .................................................................................................................................................................................................................................................................................................................... 164 PROPERTY VALUATION AND EQUALIZATION........................................................................................................................................................................... 165 ADMINISTRATIVE/MANAGEMENT .................................................................................................................................................................................................................................................................................... 165 PROPERTY VALUATION ........................................................................................................................................................................................................................................................................................................ 165 ASSESSMENT STANDARDS AND EQUALIZATION ........................................................................................................................................................................................................................................................ 166 COMPLIANCE......................................................................................................................................................................................................................................... 167 ADMINISTRATIVE/MANAGEMENT .................................................................................................................................................................................................................................................................................... 167 COMPLIANCE AND RECEIVABLES..................................................................................................................................................................................................................................................................................... 167 TAXPAYER SUPPORT .......................................................................................................................................................................................................................... 168 ADMINISTRATIVE/MANAGEMENT .................................................................................................................................................................................................................................................................................... 168 LICENSING ................................................................................................................................................................................................................................................................................................................................. 169 TAXPAYER SERVICES ............................................................................................................................................................................................................................................................................................................ 169 TAXATION .............................................................................................................................................................................................................................................. 170 ADMINISTRATIVE/MANAGEMENT .................................................................................................................................................................................................................................................................................... 170 INCOME TAX AUDIT ............................................................................................................................................................................................................................................................................................................... 170 TRANSACTION PRIVILEGE TAX ...................................................................................................................................................................................................... 171 ADMINISTRATIVE/MANAGEMENT .................................................................................................................................................................................................................................................................................... 171 TRANSACTION PRIVILEGE TAX AUDIT............................................................................................................................................................................................................................................................................ 171 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS Page 55 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS SECRETARY OF STATE - DEPARTMENT OF STATE ...........................................................................................................................173 ADMINISTRATION................................................................................................................................................................................................................................ 174 BUSINESS SERVICES ........................................................................................................................................................................................................................... 174 PUBLIC SERVICES ................................................................................................................................................................................................................................ 175 ELECTION SERVICES........................................................................................................................................................................................................................... 175 SENATE.....................................................................................................................................................................................................177 STATE BOARD OF TAX APPEALS..........................................................................................................................................................178 OFFICE OF TOURISM.............................................................................................................................................................................179 DOMESTIC MEDIA ADVERTISING................................................................................................................................................................................................... 180 TRAVEL COUNSELING AND DIRECT MAIL MARKETING........................................................................................................................................................ 180 INTERNATIONAL AND DOMESTIC TRADE MARKETING ........................................................................................................................................................ 180 MEDIA PROMOTION AND COMMUNICATIONS .......................................................................................................................................................................... 181 TOURISM DEVELOPMENT AND FUNDS SHARING..................................................................................................................................................................... 181 WELCOME CENTER OPERATIONS .................................................................................................................................................................................................. 182 BUSINESS ADMINISTRATION........................................................................................................................................................................................................... 182 STATE TREASURER ................................................................................................................................................................................183 BANKING AND INVESTMENT SERVICES ...................................................................................................................................................................................... 183 RECEIPTING SERVICES .......................................................................................................................................................................................................................................................................................................... 183 INVESTING SERVICES ............................................................................................................................................................................................................................................................................................................ 184 DISBURSING SERVICES.......................................................................................................................................................................................................................................................................................................... 184 JUSTICE OF THE PEACE SALARIES-SLI ......................................................................................................................................................................................... 185 SUMMER YOUTH EMPLOYMENT AND TRAINING-SLI ............................................................................................................................................................. 185 COMMISSION ON UNIFORM STATE LAWS..........................................................................................................................................186 HEALTH AND WELFARE ARIZONA HEALTH CARE COST CONTAINMENT SYSTEM (AHCCCS)..............................................................................................187 ACUTE MEDICAL SERVICES (SLI) ................................................................................................................................................................................................... 188 TEMPORARY ASSISTANCE FOR NEEDY FAMILIES (TANF) ........................................................................................................................................................................................................................................ 188 SUPPLEMENTAL SECURITY INCOME (SSI) ...................................................................................................................................................................................................................................................................... 189 PREGNANT WOMEN AND CHILDREN (PWC)................................................................................................................................................................................................................................................................... 189 MEDICALLY NEEDY/MEDICALLY INDIGENT................................................................................................................................................................................................................................................................. 190 ELIGIBLE ASSISTANCE CHILDREN (EAC)........................................................................................................................................................................................................................................................................ 190 ELIGIBLE LOW-INCOME CHILDREN (ELIC)..................................................................................................................................................................................................................................................................... 191 FEDERAL EMERGENCY SERVICES..................................................................................................................................................................................................................................................................................... 191 STATE EMERGENCY SERVICES........................................................................................................................................................................................................................................................................................... 191 ADULT BEHAVIORAL HEALTH SERVICES....................................................................................................................................................................................................................................................................... 192 CHILDREN'S BEHAVIORAL HEALTH SERVICES............................................................................................................................................................................................................................................................. 192 CHILDREN'S REHABILITATIVE SERVICES....................................................................................................................................................................................................................................................................... 193 MEDICARE PARTS A AND B PREMIUMS........................................................................................................................................................................................................................................................................... 193 QUALIFIED MEDICARE BENEFICIARIES .......................................................................................................................................................................................................................................................................... 193 DISPROPORTIONATE SHARE PAYMENTS ........................................................................................................................................................................................................................................................................ 194 PREMIUM SHARING ................................................................................................................................................................................................................................................................................................................ 194 CHILDREN'S HEALTH INSURANCE .................................................................................................................................................................................................................................................................................... 194 LONG-TERM CARE ............................................................................................................................................................................................................................... 195 DES ELIGIBILITY .................................................................................................................................................................................................................................. 195 ELIGIBILITY DETERMINATION ........................................................................................................................................................................................................................................................................................... 195 MEDICAL ASSISTANCE ELIGIBILITY PROCESS IN AZTECS (SLI) ............................................................................................................................................................................................................................. 196 PREADMISSION SCREENING & ANNUAL RESIDENT REVIEWS............................................................................................................................................. 196 DES CASE SCREENING AND ANNUAL RESIDENT REVIEWS (SLI)............................................................................................................................................................................................................................ 196 DHS CASE SCREENING AND ANNUAL RESIDENT REVIEWS (SLI) ........................................................................................................................................................................................................................... 197 DES DISABILITY DETERMINATION SERVICES ADMINISTRATION (SLI)............................................................................................................................ 197 TITLE XIX NURSING CARE FACILITIES LICENSURE................................................................................................................................................................. 198 INDIAN HEALTH CARE ADVISORY COUNCIL (SLI)................................................................................................................................................................... 198 CENTRAL ADMINISTRATION ........................................................................................................................................................................................................... 199 OFFICE OF THE DIRECTOR ................................................................................................................................................................................................................................................................................................... 199 OFFICE OF POLICY ANALYSIS AND COORDINATION.................................................................................................................................................................................................................................................. 200 OFFICE OF MANAGED CARE................................................................................................................................................................................................................................................................................................ 200 INFORMATION SERVICES DIVISION.................................................................................................................................................................................................................................................................................. 201 DIVISION OF BUSINESS AND FINANCE ............................................................................................................................................................................................................................................................................ 201 OFFICE OF THE MEDICAL DIRECTOR ............................................................................................................................................................................................................................................................................... 202 OFFICE OF GRIEVANCE AND APPEALS ............................................................................................................................................................................................................................................................................ 203 DIVISION OF MEMBER SERVICES....................................................................................................................................................................................................................................................................................... 203 DEPARTMENT OF ADMINISTRATION DATA CENTER.................................................................................................................................................................................................................................................. 204 Page 56 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS DEPARTMENT OF ECONOMIC SECURITY...........................................................................................................................................205 CENTRAL ADMINISTRATION ........................................................................................................................................................................................................... 206 OFFICE OF THE DIRECTOR ................................................................................................................................................................................................................................................................................................... 206 GOVERNOR'S ADVISORY COUNCIL ON AGING ............................................................................................................................................................................................................................................................. 207 GOVERNOR'S COUNCIL ON DEVELOPMENTAL DISABILITIES ................................................................................................................................................................................................................................. 207 INTERAGENCY COORDINATING COUNCIL FOR INFANTS AND TODDLERS ........................................................................................................................................................................................................ 208 EMPLOYEE SERVICES AND SUPPORT............................................................................................................................................................................................................................................................................... 208 BUSINESS AND FINANCE ...................................................................................................................................................................................................................................................................................................... 209 TECHNOLOGY SERVICES ...................................................................................................................................................................................................................................................................................................... 209 PUBLIC ASSISTANCE COLLECTIONS................................................................................................................................................................................................................................................................................. 210 ADMINISTRATION-AGING AND ADULT SERVICES................................................................................................................................................................... 210 AAA HOME AND COMMUNITY BASED SERVICES..................................................................................................................................................................... 211 ELDER RIGHTS ...................................................................................................................................................................................................................................... 211 OLDER WORKERS ................................................................................................................................................................................................................................ 212 ADMINISTRATION-COMMUNITY SERVICES ............................................................................................................................................................................... 212 COMMUNITY ACTION PROGRAM ................................................................................................................................................................................................... 213 COORDINATED HUNGER PROGRAMS ........................................................................................................................................................................................... 213 OVERALL COORDINATED HUNGER .................................................................................................................................................................................................................................................................................. 213 RURAL FOOD BANK PROJECT (SLI) ................................................................................................................................................................................................................................................................................... 214 COORDINATED HOMELESS PROGRAMS....................................................................................................................................................................................... 214 EMERGENCY ASSISTANCE (SLI) ..................................................................................................................................................................................................... 214 DOMESTIC VIOLENCE PROGRAM................................................................................................................................................................................................... 215 REFUGEE RESETTLEMENT PROGRAM .......................................................................................................................................................................................... 215 INFORMATION AND REFERRAL (SLI) ............................................................................................................................................................................................ 216 UTILITY ASSISTANCE......................................................................................................................................................................................................................... 216 DISABILITY DETERMINATION SERVICES ADMINISTRATION............................................................................................................................................... 217 FAMILY ASSISTANCE ......................................................................................................................................................................................................................... 217 FAMILY ASSISTANCE ADMINISTRATION........................................................................................................................................................................................................................................................................ 217 CASH ASSISTANCE UNDER TEMPORARY ASSISTANCE TO NEEDY FAMILIES (SLI) ......................................................................................................................................................................................... 218 CHILD PASSENGER RESTRAINT.......................................................................................................................................................................................................................................................................................... 219 ELIGIBILITY DETERMINATION ........................................................................................................................................................................................................................................................................................... 219 FOOD STAMPS........................................................................................................................................................................................................................................................................................................................... 219 GENERAL ASSISTANCE (SLI) ............................................................................................................................................................................................................................................................................................... 220 TUBERCULOSIS CONTROL (SLI) ......................................................................................................................................................................................................................................................................................... 220 INSTITUTIONAL SUPPORT PAYMENTS (SLI)................................................................................................................................................................................................................................................................... 220 FULL EMPLOYMENT DEMONSTRATION PROJECT ....................................................................................................................................................................................................................................................... 221 YOUTH SUPPORT RESEARCH .............................................................................................................................................................................................................................................................................................. 221 OFFICE OF PROGRAM EVALUATION................................................................................................................................................................................................................................................................................. 222 ADMINISTRATION FOR CHILDREN, YOUTH AND FAMILIES ................................................................................................................................................. 222 CHILD ABUSE PREVENTION ............................................................................................................................................................................................................. 223 HEALTHY FAMILIES PILOT (SLI) ........................................................................................................................................................................................................................................................................................ 223 CHILD ABUSE PREVENTION................................................................................................................................................................................................................................................................................................. 223 FAMILY PRESERVATION ................................................................................................................................................................................................................... 224 IN-HOME CHILDREN SERVICES .......................................................................................................................................................................................................................................................................................... 225 INTENSIVE FAMILY SERVICES (SLI).................................................................................................................................................................................................................................................................................. 225 HIGH-RISK INFANTS ............................................................................................................................................................................................................................................................................................................... 226 CHILD PROTECTION............................................................................................................................................................................................................................ 226 ALTERNATIVE FAMILY SERVICES ................................................................................................................................................................................................. 226 ADOPTION SERVICES ............................................................................................................................................................................................................................................................................................................. 227 OUT-OF-HOME CHILDREN SERVICES ............................................................................................................................................................................................................................................................................... 227 CHILD SEVERANCE PROJECT (LAWS 1994, CH. 116, SEC.) .......................................................................................................................................................................................................................................... 228 INDEPENDENT LIVING........................................................................................................................................................................................................................................................................................................... 228 COMPREHENSIVE CHILD CARE....................................................................................................................................................................................................... 228 COMPREHENSIVE MEDICAL AND DENTAL PROGRAM ........................................................................................................................................................... 229 CHILD SUPPORT.................................................................................................................................................................................................................................... 230 OVERALL CHILD SUPPORT................................................................................................................................................................................................................................................................................................... 230 PATERNITY ESTABLISHMENT............................................................................................................................................................................................................................................................................................. 230 SUPPORT ORDER ESTABLISHMENT................................................................................................................................................................................................................................................................................... 231 ENFORCEMENT ........................................................................................................................................................................................................................................................................................................................ 231 ADMINISTRATION-DEVELOPMENTAL DISABILITIES .............................................................................................................................................................. 232 DDD CASE MANAGEMENT SERVICES ........................................................................................................................................................................................... 232 DDD HOME AND COMMUNITY BASED SERVICES..................................................................................................................................................................... 233 LICENSED GROUP HOMES .................................................................................................................................................................................................................................................................................................... 233 LICENSED ADULT DEVELOPMENTAL HOMES............................................................................................................................................................................................................................................................... 234 LICENSED CHILD DEVELOPMENTAL FOSTER HOMES................................................................................................................................................................................................................................................ 234 AT HOME WITH FAMILY ....................................................................................................................................................................................................................................................................................................... 234 INDEPENDENT LIVING........................................................................................................................................................................................................................................................................................................... 235 INDIVIDUALLY DESIGNED LIVING ARRANGEMENTS ................................................................................................................................................................................................................................................ 235 SECURE FACILITY ................................................................................................................................................................................................................................................................................................................... 235 INSTITUTIONAL SERVICES ............................................................................................................................................................................................................... 236 INTERMEDIATE CARE FACILITIES FOR THE MENTALLY RETARDED ................................................................................................................................................................................................................... 236 LARGE GROUP LIVING FACILITIES.................................................................................................................................................................................................................................................................................... 236 NURSING FACILITIES ............................................................................................................................................................................................................................................................................................................. 237 RESIDENTIAL TREATMENT CENTERS .............................................................................................................................................................................................................................................................................. 237 ARIZONA TRAINING PROGRAMS ....................................................................................................................................................................................................................................................................................... 237 MEDICAL SERVICES............................................................................................................................................................................................................................ 238 REHABILITATION SERVICES ............................................................................................................................................................................................................ 239 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS Page 57 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS REHABILITATION SERVICES ADMINISTRATION .......................................................................................................................................................................................................................................................... 239 VOCATIONAL REHABILITATION SERVICES ................................................................................................................................................................................................................................................................... 240 INDEPENDENT LIVING REHABILITATION SERVICES .................................................................................................................................................................................................................................................. 240 EMPLOYMENT SUPPORT SERVICES (SLI) ........................................................................................................................................................................................................................................................................ 241 EMPLOYMENT SECURITY ................................................................................................................................................................................................................. 241 EMPLOYMENT SECURITY ADMINISTRATION................................................................................................................................................................................................................................................................ 241 EMPLOYMENT SERVICES...................................................................................................................................................................................................................................................................................................... 242 UNEMPLOYMENT INSURANCE ........................................................................................................................................................................................................................................................................................... 242 JOB TRAINING PARTNERSHIP ACT................................................................................................................................................................................................. 242 JOB OPPORTUNITIES AND BASIC SKILLS..................................................................................................................................................................................... 243 JOBS ADMINISTRATION ........................................................................................................................................................................................................................................................................................................ 243 JOB OPPORTUNITIES AND BASIC SKILLS ........................................................................................................................................................................................................................................................................ 244 FOOD STAMP EMPLOYMENT AND TRAINING................................................................................................................................................................................................................................................................ 244 DEPARTMENT OF ENVIRONMENTAL QUALITY ................................................................................................................................245 ADMINISTRATION................................................................................................................................................................................................................................ 246 EXECUTIVE MANAGEMENT................................................................................................................................................................................................................................................................................................. 246 ADMINISTRATIVE PROGRAM MANAGEMENT............................................................................................................................................................................................................................................................... 246 FINANCIAL MANAGEMENT.................................................................................................................................................................................................................................................................................................. 247 INFORMATION RESOURCES................................................................................................................................................................................................................................................................................................. 247 MANAGEMENT SERVICES .................................................................................................................................................................................................................................................................................................... 248 HUMAN RESOURCES .............................................................................................................................................................................................................................................................................................................. 248 LEGAL SERVICES..................................................................................................................................................................................................................................................................................................................... 248 PROGRAM SUPPORT AND ASSISTANCE........................................................................................................................................................................................................................................................................... 249 PUBLIC AFFAIRS/OUTREACH .............................................................................................................................................................................................................................................................................................. 249 AIR QUALITY......................................................................................................................................................................................................................................... 250 AIR QUALITY PROGRAM MANAGEMENT........................................................................................................................................................................................................................................................................ 250 AIR POLLUTION EMISSION CONTROL .............................................................................................................................................................................................................................................................................. 250 AIR QUALITY MANAGEMENT AND ANALYSIS.............................................................................................................................................................................................................................................................. 251 WASTE PROGRAMS ............................................................................................................................................................................................................................. 251 WASTE PROGRAMS MANAGEMENT.................................................................................................................................................................................................................................................................................. 251 SOLID WASTE............................................................................................................................................................................................................................................................................................................................ 252 HAZARDOUS WASTE .............................................................................................................................................................................................................................................................................................................. 252 UNDERGROUND STORAGE TANKS.................................................................................................................................................................................................................................................................................... 253 SUPERFUND............................................................................................................................................................................................................................................................................................................................... 253 EMERGENCY RESPONSE ....................................................................................................................................................................................................................................................................................................... 254 WATER QUALITY ................................................................................................................................................................................................................................. 254 WATER QUALITY PROGRAM MANAGEMENT ................................................................................................................................................................................................................................................................ 254 SAFE DRINKING WATER........................................................................................................................................................................................................................................................................................................ 255 WATER QUALITY ASSESSMENT AND MANAGEMENT ................................................................................................................................................................................................................................................ 255 POINT SOURCE ......................................................................................................................................................................................................................................................................................................................... 256 NON-POINT SOURCE ............................................................................................................................................................................................................................................................................................................... 256 MULTI-DISCIPLINARY PROGRAM................................................................................................................................................................................................... 257 ARIZONA-SONORA BORDER ACTIVITIES ........................................................................................................................................................................................................................................................................ 257 ENVIRONMENTAL EDUCATION.......................................................................................................................................................................................................................................................................................... 258 ENVIRONMENTAL JUSTICE.................................................................................................................................................................................................................................................................................................. 258 POLLUTION PREVENTION AND COMPLIANCE ASSISTANCE .................................................................................................................................................................................................................................... 258 LABORATORY COORDINATION.......................................................................................................................................................................................................................................................................................... 259 VOLUNTARY REMEDIATION ............................................................................................................................................................................................................................................................................................... 259 WATER INFRASTRUCTURE FINANCE AUTHORITY................................................................................................................................................................... 260 DEPARTMENT OF HEALTH SERVICES................................................................................................................................................261 ADMINISTRATION................................................................................................................................................................................................................................ 262 DIRECTOR'S OFFICE................................................................................................................................................................................................................................................................................................................ 262 BUSINESS AND FINANCIAL SERVICES ............................................................................................................................................................................................................................................................................. 263 INFORMATION TECHNOLOGY SERVICES........................................................................................................................................................................................................................................................................ 264 DISEASE CONTROL RESEARCH COMMISSION ........................................................................................................................................................................... 264 ASSURANCE & LICENSURE SERVICES.......................................................................................................................................................................................... 265 LICENSURE ADMINISTRATION ........................................................................................................................................................................................................................................................................................... 265 CHILD CARE LICENSURE ...................................................................................................................................................................................................................................................................................................... 265 HEALTH CARE LICENSURE .................................................................................................................................................................................................................................................................................................. 266 ENFORCEMENT/TRAINING/FINGERPRINTING................................................................................................................................................................................................................................................................ 266 QUALITY ASSURANCE........................................................................................................................................................................................................................................................................................................... 267 BEHAVIORAL HEALTH SERVICES ADMINISTRATION............................................................................................................................................................. 267 ADMINISTRATION ................................................................................................................................................................................................................................................................................................................... 268 CLIENT SATISFACTION.......................................................................................................................................................................................................................................................................................................... 268 MANAGED CARE AND ACTUARIAL................................................................................................................................................................................................................................................................................... 268 ADULT BEHAVIORAL HEALTH SERVICES ................................................................................................................................................................................... 269 OVERSIGHT & REGULATION ............................................................................................................................................................................................................................................................................................... 269 GENERAL MENTAL HEALTH SERVICES TITLE XIX...................................................................................................................................................................................................................................................... 270 GENERAL MENTAL HEALTH SERVICES NON-TITLE XIX............................................................................................................................................................................................................................................ 270 SUBSTANCE ABUSE SERVICES TITLE XIX ...................................................................................................................................................................................................................................................................... 270 SUBSTANCE ABUSE SERVICES NON-TITLE XIX ............................................................................................................................................................................................................................................................ 271 SERVICES FOR PERSONS WITH SERIOUS MENTAL ILLNESS TITLE XIX................................................................................................................................................................................................................ 271 SERVICES FOR PERSONS WITH SERIOUS MENTAL ILLNESS NON TITLE XIX...................................................................................................................................................................................................... 271 SERVICES FOR PERSONS WITH SERIOUS MENTAL ILLNESS - PSYCHOTROPIC DRUG PROGRAM ............................................................................................................................................................... 272 SERVICES FOR PERSONS WITH SERIOUS MENTAL ILLNESS - GERIATRIC/RESIDENTIAL BEDS ................................................................................................................................................................... 272 SERVICES FOR PERSONS WITH SERIOUS MENTAL ILLNESS - COURT MONITOR............................................................................................................................................................................................... 272 COMMUNITY PLACEMENT ................................................................................................................................................................................................................................................................................................... 273 PREVENTION ............................................................................................................................................................................................................................................................................................................................. 273 Page 58 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS CHILDREN'S BEHAVIORAL HEALTH.............................................................................................................................................................................................. 273 CBH OVERSIGHT AND REGULATION ................................................................................................................................................................................................................................................................................ 274 CBH SERVICES TITLE XIX..................................................................................................................................................................................................................................................................................................... 274 CBH SERVICES NON-TITLE XIX .......................................................................................................................................................................................................................................................................................... 274 CBH SERVICES RESPITE CARE ............................................................................................................................................................................................................................................................................................ 275 PREVENTION ............................................................................................................................................................................................................................................................................................................................. 275 ARIZONA STATE HOSPITAL.............................................................................................................................................................................................................. 276 ARIZONA STATE HOSPITAL ADMINISTRATION ............................................................................................................................................................................................................................................................ 276 CLINICAL SERVICES ............................................................................................................................................................................................................................................................................................................... 276 SEXUALLY VIOLENT PERSONS........................................................................................................................................................................................................................................................................................... 277 PUBLIC HEALTH ADMINISTRATION.............................................................................................................................................................................................. 277 OVERALL PUBLIC HEALTH .................................................................................................................................................................................................................................................................................................. 277 BORDER HEALTH..................................................................................................................................................................................................................................................................................................................... 278 LOCAL AND MINORITY HEALTH .................................................................................................................................................................................................... 278 LOCAL AND MINORITY HEALTH........................................................................................................................................................................................................................................................................................ 279 DIRECT GRANTS TO COUNTIES (SLI) ................................................................................................................................................................................................................................................................................ 279 REIMBURSEMENT TO COUNTIES (SLI) ............................................................................................................................................................................................................................................................................. 279 COMMUNITY AND FAMILY HEALTH SERVICES ........................................................................................................................................................................ 280 CHILD FATALITY REVIEW PROGRAM .............................................................................................................................................................................................................................................................................. 280 ORAL HEALTH .......................................................................................................................................................................................................................................................................................................................... 281 OLDER ADULT HEALTH......................................................................................................................................................................................................................................................................................................... 281 OFFICE FOR CHILDREN WITH SPECIAL HEALTH CARE NEEDS ............................................................................................................................................................................................................................... 282 PUBLIC HEALTH PROMOTION............................................................................................................................................................................................................................................................................................. 283 CHILDREN'S REHABILITATIVE SERVICES ................................................................................................................................................................................... 283 CHILDREN S REHABILITATIVE SERVICES TITLE XIX.................................................................................................................................................................................................................................................. 284 CHILDREN'S REHABILITATIVE SERVICES NON-TITLE XIX ....................................................................................................................................................................................................................................... 284 ADULT SERVICES .................................................................................................................................................................................................................................................................................................................... 285 WOMEN'S AND CHILDREN'S HEALTH ........................................................................................................................................................................................... 285 PLANNING, EVALUATION AND DATA .............................................................................................................................................................................................................................................................................. 285 COMMUNITY BASED SERVICES.......................................................................................................................................................................................................................................................................................... 286 WOMEN'S/PRENATAL CARE................................................................................................................................................................................................................................................................................................. 287 HIGH RISK INFANT SERVICES ............................................................................................................................................................................................................................................................................................. 288 NUTRITION SERVICES ........................................................................................................................................................................................................................ 289 COMMUNITY NUTRITION PLANNING, CONSULTATION, EVALUATION, SURVEILLANCE .............................................................................................................................................................................. 289 COMMUNITY NUTRITION SERVICES................................................................................................................................................................................................................................................................................. 290 WIC............................................................................................................................................................................................................................................................................................................................................... 290 COMMODITY SUPPLEMENTAL FOOD PROGRAM.......................................................................................................................................................................................................................................................... 291 EPIDEMIOLOGY & DISEASE CONTROL ......................................................................................................................................................................................... 291 EPIDEMIOLOGY AND DISEASE CONTROL....................................................................................................................................................................................................................................................................... 291 CHRONIC DISEASE EPIDEMIOLOGY.................................................................................................................................................................................................................................................................................. 292 INFECTIOUS DISEASE EPIDEMIOLOGY ............................................................................................................................................................................................................................................................................ 292 TUBERCULOSIS CONTROL.................................................................................................................................................................................................................................................................................................... 293 ENVIRONMENTAL HEALTH.............................................................................................................................................................................................................. 294 HIV/STD PREVENTION, CONTROL & SERVICES ......................................................................................................................................................................... 294 HIV PREVENTION, CONTROL AND SERVICES ................................................................................................................................................................................................................................................................ 295 STD PREVENTION, CONTROL AND SERVICES................................................................................................................................................................................................................................................................ 295 ARIZONA IMMUNIZATION PROGRAM........................................................................................................................................................................................... 296 TOBACCO EDUCATION AND PREVENTION ................................................................................................................................................................................. 296 STATE LABORATORY SERVICES (SLS).......................................................................................................................................................................................... 297 QUALITY ASSURANCE AND SUPPORT.............................................................................................................................................................................................................................................................................. 297 ENVIRONMENTAL/CLINICAL MICROBIOLOGY/REGIONAL LABS........................................................................................................................................................................................................................... 298 ENVIRONMENTAL/ANALYTICAL CHEMISTRY .............................................................................................................................................................................................................................................................. 299 LABORATORY LICENSURE, CERTIFICATION & TRAINING........................................................................................................................................................................................................................................ 299 EMERGENCY MEDICAL SERVICES (EMS)..................................................................................................................................................................................... 300 EMS OPERATIONS.................................................................................................................................................................................................................................................................................................................... 301 EMS PROGRAM GRANTS ....................................................................................................................................................................................................................................................................................................... 301 COMMUNICATIONS AND DISPATCH ................................................................................................................................................................................................................................................................................ 301 TRAUMA ..................................................................................................................................................................................................................................................................................................................................... 302 HEALTH PLANNING/EVALUATION/STATISTICS ........................................................................................................................................................................ 302 HEALTH SYSTEMS DEVELOPMENT ............................................................................................................................................................................................... 303 PRIMARY CARE RESOURCES............................................................................................................................................................................................................................................................................................... 303 LOAN REPAYMENT PROGRAM ........................................................................................................................................................................................................................................................................................... 304 PRIMARY CARE SYSTEMS AND SERVICES...................................................................................................................................................................................................................................................................... 304 TCE CONTAMINATION........................................................................................................................................................................................................................................................................................................... 305 PSYCHIATRIC REVIEW BOARD (SLI) ............................................................................................................................................................................................. 305 ARIZONA POISON CONTROL ............................................................................................................................................................................................................ 306 COUNCIL FOR THE HEARING IMPAIRED...........................................................................................................................................307 COUNCIL ACTIVITIES ......................................................................................................................................................................................................................... 307 TDD (TELECOMMUNICATION DEVICE FOR THE DEAF) .......................................................................................................................................................... 308 COMMISSION OF INDIAN AFFAIRS .....................................................................................................................................................310 ARIZONA PIONEERS' HOME .................................................................................................................................................................311 ARIZONA RANGERS’ PENSION .............................................................................................................................................................312 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS Page 59 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS VETERANS' SERVICE COMMISSION ....................................................................................................................................................313 VETERAN’S AFFAIRS .......................................................................................................................................................................................................................... 314 VETERAN’S CONSERVATORSHIP.................................................................................................................................................................................................... 314 EDUCATION ........................................................................................................................................................................................................................................... 315 STATE VETERAN HOME..................................................................................................................................................................................................................... 315 INSPECTION AND REGULATION BOARD OF ACCOUNTANCY ...................................................................................................................................................................317 DEPARTMENT OF AGRICULTURE........................................................................................................................................................318 FOOD SAFETY AND QUALITY ASSURANCE ................................................................................................................................................................................ 318 ANIMAL PRODUCTS FOOD SAFETY AND QUALITY INSPECTION............................................................................................................................................................................................................................ 319 FRESH PRODUCE STANDARDIZATION AND INSPECTION.......................................................................................................................................................................................................................................... 319 NON-FOOD PRODUCT QUALITY ASSURANCE ............................................................................................................................................................................ 320 ANIMAL DISEASE, OWNERSHIP & WELFARE PROTECTION .................................................................................................................................................. 321 ANIMAL DISEASE CONTROL................................................................................................................................................................................................................................................................................................ 321 LIVESTOCK INSPECTION....................................................................................................................................................................................................................................................................................................... 322 PEST EXCLUSION AND MANAGEMENT ........................................................................................................................................................................................ 322 NATIVE PLANT AND CULTURAL RESOURCES PROTECTION ................................................................................................................................................ 323 PESTICIDE COMPLIANCE & WORKER SAFETY........................................................................................................................................................................... 324 ADMINISTRATIVE SERVICES ........................................................................................................................................................................................................... 324 STATE AGRICULTURAL LABORATORY........................................................................................................................................................................................ 325 AGRICULTURAL CONSULTATION AND TRAINING................................................................................................................................................................... 326 COMMODITY DEVELOPMENT AND PROMOTION...................................................................................................................................................................... 326 BOARD OF APPRAISAL...........................................................................................................................................................................328 LICENSURE/CERTIFICATION/REGULATION ................................................................................................................................................................................ 328 TAX AGENT REGISTRATION............................................................................................................................................................................................................. 329 STATE BANKING DEPARTMENT...........................................................................................................................................................330 OFFICE OF SUPERVISION................................................................................................................................................................................................................... 331 OFFICE OF REGULATORY AFFAIRS................................................................................................................................................................................................ 332 RECEIVERSHIPS.................................................................................................................................................................................................................................... 332 BOARD OF BARBER EXAMINERS .........................................................................................................................................................334 BOARD OF BEHAVIORAL HEALTH EXAMINERS ...............................................................................................................................335 BOXING COMMISSION ...........................................................................................................................................................................336 DEPARTMENT OF BUILDING AND FIRE SAFETY..............................................................................................................................337 ADMINISTRATION................................................................................................................................................................................................................................ 337 GENERAL ADMINISTRATION............................................................................................................................................................................................................................................................................................... 337 LICENSING AND REGULATION ........................................................................................................................................................................................................................................................................................... 338 MANUFACTURED HOUSING ............................................................................................................................................................................................................. 338 STATE FIRE MARSHAL ....................................................................................................................................................................................................................... 339 ENFORCEMENT AND TRAINING ......................................................................................................................................................................................................................................................................................... 339 DEQ ASSISTANCE .................................................................................................................................................................................................................................................................................................................... 339 BOARD OF CHIROPRACTIC EXAMINERS............................................................................................................................................341 BOARD OF COSMETOLOGY...................................................................................................................................................................342 CORPORATION COMMISSION...............................................................................................................................................................343 ADMINISTRATION................................................................................................................................................................................................................................ 343 HEARINGS............................................................................................................................................................................................................................................... 344 CORPORATIONS.................................................................................................................................................................................................................................... 344 SECURITIES ............................................................................................................................................................................................................................................ 345 RAILROAD .............................................................................................................................................................................................................................................. 346 UTILITIES DIVISION ............................................................................................................................................................................................................................ 346 LEGAL DIVISION .................................................................................................................................................................................................................................. 347 BOARD OF DENTAL EXAMINERS .........................................................................................................................................................349 Page 60 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS BOARD OF DISPENSING OPTICIANS ...................................................................................................................................................350 BOARD OF FUNERAL DIRECTORS AND EMBALMERS......................................................................................................................351 DEPARTMENT OF GAMING...................................................................................................................................................................352 ENFORCEMENT..................................................................................................................................................................................................................................... 352 CERTIFICATION .................................................................................................................................................................................................................................... 353 BOARD OF HOMEOPATHIC MEDICAL EXAMINERS..........................................................................................................................355 INDUSTRIAL COMMISSION OF ARIZONA ...........................................................................................................................................356 ADMINISTRATIVE SERVICES ........................................................................................................................................................................................................... 357 ADMINISTRATIVE SUPPORT ................................................................................................................................................................................................................................................................................................ 357 ADMINISTRATIVE SUPPORT ................................................................................................................................................................................................................................................................................................ 358 OFFICE OF DIRECTOR............................................................................................................................................................................................................................................................................................................. 358 WORKERS COMPENSATION CLAIMS PROCESSING .................................................................................................................................................................. 358 ADJUDICATION OF DISPUTES .......................................................................................................................................................................................................... 359 LABOR LAW ADMINISTRATION...................................................................................................................................................................................................... 359 OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION.................................................................................................................................................. 360 SPECIAL FUND CLAIMS PROCESSING ........................................................................................................................................................................................... 360 LEGAL COUNSEL.................................................................................................................................................................................................................................. 361 DEPARTMENT OF INSURANCE.............................................................................................................................................................362 ADMINISTRATION................................................................................................................................................................................................................................ 363 SOLVENCY REGULATION.................................................................................................................................................................................................................. 363 SOLVENCY REVIEW AND MANAGEMENT....................................................................................................................................................................................................................................................................... 364 RECEIVERSHIPS ....................................................................................................................................................................................................................................................................................................................... 364 CONSUMER INFORMATION AND PROTECTION ......................................................................................................................................................................... 365 CONSUMER SERVICES ........................................................................................................................................................................................................................................................................................................... 365 FRAUD INVESTIGATIONS...................................................................................................................................................................................................................................................................................................... 366 MARKET CONDUCT ANALYSIS AND EXAMINATION .................................................................................................................................................................................................................................................. 366 LICENSING.............................................................................................................................................................................................................................................. 367 PREMIUM TAX COLLECTIONS AND ANALYSIS ......................................................................................................................................................................... 368 DEPARTMENT OF LIQUOR LICENSES AND CONTROL .....................................................................................................................369 ADMINISTRATION................................................................................................................................................................................................................................ 370 INVESTIGATIONS ................................................................................................................................................................................................................................. 370 LICENSING.............................................................................................................................................................................................................................................. 371 BOARD OF MEDICAL EXAMINERS.......................................................................................................................................................372 STATE MINE INSPECTOR ......................................................................................................................................................................374 MINING SAFETY ENFORCEMENT ................................................................................................................................................................................................... 374 ABANDONED MINES INVENTORY.................................................................................................................................................................................................. 375 MINE SAFETY & HEALTH GRANT EDUCATION & TRAINING ................................................................................................................................................ 375 MINED LAND RECLAMATION .......................................................................................................................................................................................................... 376 NATUROPATHIC PHYSICIANS BOARD OF MEDICAL EXAMINERS .................................................................................................377 BOARD OF NURSING ..............................................................................................................................................................................378 LICENSING AND REGULATION - RN/LPN ..................................................................................................................................................................................... 378 NURSING ASSISTANT.......................................................................................................................................................................................................................... 379 BOARD OF EXAMINERS OF NURSING CARE INSTITUTION ADMINISTRATORS...........................................................................380 BOARD OF OCCUPATIONAL THERAPY EXAMINERS.........................................................................................................................381 BOARD OF OPTOMETRY ........................................................................................................................................................................382 BOARD OF OSTEOPATHIC EXAMINERS..............................................................................................................................................383 BOARD OF PHARMACY ..........................................................................................................................................................................384 BOARD OF PHYSICAL THERAPY EXAMINERS ...................................................................................................................................385 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS Page 61 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS BOARD OF PODIATRY EXAMINERS .....................................................................................................................................................386 POWER AUTHORITY ...............................................................................................................................................................................387 STATE BOARD FOR PRIVATE POST-SECONDARY EDUCATION.......................................................................................................388 LICENSING AND REGULATION........................................................................................................................................................................................................ 388 STUDENT TUITION RECOVERY FUND........................................................................................................................................................................................... 389 BOARD OF PSYCHOLOGIST EXAMINERS............................................................................................................................................390 DEPARTMENT OF RACING....................................................................................................................................................................391 COMMERCIAL RACING ...................................................................................................................................................................................................................... 392 HORSE RACING ........................................................................................................................................................................................................................................................................................................................ 392 GREYHOUND RACING............................................................................................................................................................................................................................................................................................................ 393 RACING COMMISSION............................................................................................................................................................................................................................................................................................................ 393 COUNTY FAIR RACING....................................................................................................................................................................................................................... 394 RADIATION REGULATORY AGENCY ....................................................................................................................................................396 RADIATION EVALUATION AND COMPLIANCE .......................................................................................................................................................................... 396 RADIOACTIVE MATERIALS/NON-IONIZING RADIATION ........................................................................................................................................................................................................................................... 397 X-RAY COMPLIANCE.............................................................................................................................................................................................................................................................................................................. 397 EMERGENCY RESPONSE ....................................................................................................................................................................................................................................................................................................... 398 RADIATION MEASUREMENT LABORATORY.................................................................................................................................................................................................................................................................. 399 ADMINISTRATIVE SERVICES............................................................................................................................................................................................................................................................................................... 399 MEDICAL RADIOLOGIC TECHNOLOGY BOARD OF EXAMINERS......................................................................................................................................... 400 DEPARTMENT OF REAL ESTATE .........................................................................................................................................................401 CENTRAL ADMINISTRATIVE SERVICES ....................................................................................................................................................................................... 401 EDUCATION AND LICENSING .......................................................................................................................................................................................................... 402 EDUCATION............................................................................................................................................................................................................................................................................................................................... 402 LICENSING ................................................................................................................................................................................................................................................................................................................................. 403 REGULATION......................................................................................................................................................................................................................................... 403 INVESTIGATIONS..................................................................................................................................................................................................................................................................................................................... 403 ENFORCEMENT ........................................................................................................................................................................................................................................................................................................................ 404 LAND DEVELOPMENT ........................................................................................................................................................................................................................ 404 RECOVERY ASSISTANCE................................................................................................................................................................................................................... 405 REGISTRAR OF CONTRACTORS............................................................................................................................................................406 REGULATORY AFFAIRS ..................................................................................................................................................................................................................... 406 RECOVERY FUND................................................................................................................................................................................................................................. 407 RESIDENTIAL UTILITY CONSUMER OFFICE .....................................................................................................................................408 BOARD OF RESPIRATORY CARE EXAMINERS ...................................................................................................................................409 STRUCTURAL PEST CONTROL COMMISSION.....................................................................................................................................410 BOARD OF TECHNICAL REGISTRATION.............................................................................................................................................411 VETERINARY MEDICAL EXAMINING BOARD ....................................................................................................................................412 DEPARTMENT OF WEIGHTS AND MEASURES ...................................................................................................................................413 GENERAL SERVICES............................................................................................................................................................................................................................ 413 AIR QUALITY OXYGENATED FUEL................................................................................................................................................................................................ 414 VAPOR RECOVERY .............................................................................................................................................................................................................................. 414 EDUCATION COMMISSION ON THE ARTS .................................................................................................................................................................417 ARIZONA HISTORICAL SOCIETY..........................................................................................................................................................418 ADMINISTRATION DIVISION ............................................................................................................................................................................................................ 421 CENTRAL ARIZONA DIVISION ......................................................................................................................................................................................................... 423 FIELD SERVICES ................................................................................................................................................................................................................................... 425 NORTHERN ARIZONA DIVISION...................................................................................................................................................................................................... 426 Page 62 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS PUBLICATIONS DIVISION .................................................................................................................................................................................................................. 428 RIO COLORADO DIVISION................................................................................................................................................................................................................. 428 SOUTHERN ARIZONA DIVISION ...................................................................................................................................................................................................... 430 STATE BOARD FOR CHARTER SCHOOLS ............................................................................................................................................433 STATE BOARD OF DIRECTORS FOR COMMUNITY COLLEGES........................................................................................................434 STATE BOARD ADMINISTRATION.................................................................................................................................................................................................. 435 EDUCATIONAL SERVICES AND RESEARCH ................................................................................................................................................................................ 435 TEACHER CERTIFICATION................................................................................................................................................................................................................ 436 AID TO COMMUNITY COLLEGES .................................................................................................................................................................................................... 436 OPERATING STATE AID ......................................................................................................................................................................................................................................................................................................... 437 CAPITAL OUTLAY STATE AID ............................................................................................................................................................................................................................................................................................. 437 EQUALIZATION STATE AID.................................................................................................................................................................................................................................................................................................. 438 FEDERAL VOCATIONAL EDUCATION............................................................................................................................................................................................................................................................................... 438 ARIZONA STATE SCHOOLS FOR THE DEAF AND THE BLIND .........................................................................................................439 ASDB ADMINISTRATION ................................................................................................................................................................................................................... 440 ASDB-PHOENIX..................................................................................................................................................................................................................................... 440 ASDB STATEWIDE................................................................................................................................................................................................................................ 441 ASDB-TUCSON....................................................................................................................................................................................................................................... 442 DEPARTMENT OF EDUCATION ............................................................................................................................................................443 SCHOOL FINANCE................................................................................................................................................................................................................................ 444 BASIC STATE AID..................................................................................................................................................................................................................................................................................................................... 445 OTHER FORMULA PROGRAMS............................................................................................................................................................................................................................................................................................ 445 SCHOOL FINANCE ADMINISTRATION AND RESEARCH ............................................................................................................................................................................................................................................. 446 ACADEMIC FOUNDATIONS............................................................................................................................................................................................................... 447 ARIZONA ACADEMIC STANDARDS ................................................................................................................................................................................................................................................................................... 447 STUDENT ASSESSMENT AND SCHOOL ACCOUNTABILITY ....................................................................................................................................................................................................................................... 447 RESEARCH AND EVALUATION ........................................................................................................................................................................................................................................................................................... 448 SCHOOL TO WORK .................................................................................................................................................................................................................................................................................................................. 448 PROFESSIONAL DEVELOPMENT ..................................................................................................................................................................................................... 449 CAREER LADDERS .................................................................................................................................................................................................................................................................................................................. 449 CERTIFICATION/INVESTIGATION ...................................................................................................................................................................................................................................................................................... 450 PROFESSIONAL EVALUATION AND RECOGNITION ..................................................................................................................................................................................................................................................... 450 ACADEMIC ASSISTANCE ................................................................................................................................................................................................................... 451 EARLY CHILDHOOD PROGRAMS........................................................................................................................................................................................................................................................................................ 451 MIGRANT CHILDREN EDUCATION .................................................................................................................................................................................................................................................................................... 451 INDIAN EDUCATION ............................................................................................................................................................................................................................................................................................................... 452 HOMELESS EDUCATION........................................................................................................................................................................................................................................................................................................ 452 LIMITED ENGLISH PROFICIENCY....................................................................................................................................................................................................................................................................................... 453 SPECIAL EDUCATION PROGRAM DEVELOPMENT........................................................................................................................................................................................................................................................ 453 SPECIAL EDUCATION ASSISTANCE TO SCHOOLS ........................................................................................................................................................................................................................................................ 454 LEA GRANTS AND SCHOOL IMPROVEMENT (TITLE I) ................................................................................................................................................................................................................................................ 454 FOREIGN LANGUAGE ASSISTANCE................................................................................................................................................................................................................................................................................... 454 INNOVATIVE EDUCATIONAL STRATEGIES (TITLE VI)................................................................................................................................................................................................................................................ 455 EISENHOWER PROFESSIONAL DEVELOPMENT (TITLE II).......................................................................................................................................................................................................................................... 455 GIFTED EDUCATION ............................................................................................................................................................................................................................................................................................................... 456 SINGLE PARENTS AND DISPLACED HOMEMAKERS .................................................................................................................................................................................................................................................... 456 WORKFORCE DEVELOPMENT ............................................................................................................................................................................................................................................................................................. 457 ADULT EDUCATION:ADULT BASIC EDUCATION.......................................................................................................................................................................................................................................................... 457 FAMILY LITERACY.................................................................................................................................................................................................................................................................................................................. 458 YOUTH SUPPORT RESEARCH .............................................................................................................................................................................................................................................................................................. 458 STUDENT HEALTH AND SAFETY .................................................................................................................................................................................................... 458 CHILD NUTRITION................................................................................................................................................................................................................................................................................................................... 459 CHEMICAL ABUSE PREVENTION........................................................................................................................................................................................................................................................................................ 459 SCHOOL SAFETY...................................................................................................................................................................................................................................................................................................................... 460 OTHER SCHOOL HEALTH PROGRAMS.............................................................................................................................................................................................................................................................................. 460 SUPPORT SERVICES............................................................................................................................................................................................................................. 460 PUBLIC INFORMATION/COMMUNICATION..................................................................................................................................................................................................................................................................... 461 MANAGEMENT INFORMATION SERVICES ...................................................................................................................................................................................................................................................................... 461 OTHER EDUCATION SUPPORT............................................................................................................................................................................................................................................................................................. 462 STATE POLICY BOARDS..................................................................................................................................................................................................................... 462 STATE BOARD OF EDUCATION/VOCATIONAL AND TECHNOLOGICAL EDUCATION....................................................................................................................................................................................... 462 STATE BOARD OF EDUCATION/CHARTER SCHOOLS .................................................................................................................................................................................................................................................. 463 ADMINISTRATION................................................................................................................................................................................................................................ 463 SUPERINTENDENT'S OFFICE ................................................................................................................................................................................................................................................................................................ 464 ADMINISTRATIVE SERVICES............................................................................................................................................................................................................................................................................................... 465 CHARTER SCHOOLS LIAISON .............................................................................................................................................................................................................................................................................................. 466 BOARD OF MEDICAL STUDENT LOANS ..............................................................................................................................................467 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS Page 63 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS COMMISSION FOR POSTSECONDARY EDUCATION ..........................................................................................................................468 FINANCIAL AID ADMINISTRATION................................................................................................................................................................................................ 468 POLICY ANALYSIS ............................................................................................................................................................................................................................... 469 COMMUNICATIONS ............................................................................................................................................................................................................................. 470 PRESCOTT HISTORICAL SOCIETY .......................................................................................................................................................472 SCHOOL FACILITIES BOARD ................................................................................................................................................................473 BOARD OF REGENTS..............................................................................................................................................................................474 GOVERNANCE....................................................................................................................................................................................................................................... 474 FINANCIAL ASSISTANCE................................................................................................................................................................................................................... 475 PASS-THROUGH PROGRAM – AHEC............................................................................................................................................................................................... 475 ARIZONA STATE UNIVERSITY - MAIN CAMPUS.................................................................................................................................476 ACADEMIC AFFAIRS ........................................................................................................................................................................................................................... 477 COLLEGE OF ARCHITECTURE AND ENVIRONMENTAL DESIGN.............................................................................................................................................................................................................................. 477 COLLEGE OF BUSINESS ......................................................................................................................................................................................................................................................................................................... 478 COLLEGE OF EDUCATION..................................................................................................................................................................................................................................................................................................... 478 COLLEGE OF ENGINEERING AND APPLIED SCIENCES................................................................................................................................................................................................................................................ 479 COLLEGE OF EXTENDED EDUCATION ............................................................................................................................................................................................................................................................................. 480 COLLEGE OF FINE ARTS........................................................................................................................................................................................................................................................................................................ 481 GRADUATE COLLEGE ............................................................................................................................................................................................................................................................................................................ 481 HONORS COLLEGE .................................................................................................................................................................................................................................................................................................................. 482 COLLEGE OF LAW ................................................................................................................................................................................................................................................................................................................... 482 COLLEGE OF LIBERAL ARTS AND SCIENCES................................................................................................................................................................................................................................................................. 483 COLLEGE OF NURSING .......................................................................................................................................................................................................................................................................................................... 483 COLLEGE OF PUBLIC PROGRAMS...................................................................................................................................................................................................................................................................................... 484 SCHOOL OF SOCIAL WORK .................................................................................................................................................................................................................................................................................................. 484 OTHER INSTRUCTIONAL SUPPORT.................................................................................................................................................................................................................................................................................... 485 UNIVERSITY LIBRARIES AND MUSEUMS........................................................................................................................................................................................................................................................................ 485 ACADEMIC COMPUTING ....................................................................................................................................................................................................................................................................................................... 486 ADMIN. INFORMATION TECHNOLOGY/ TELECOMMUNICATIONS ......................................................................................................................................................................................................................... 487 ACADEMIC AFFAIRS ADMINISTRATIVE SUPPORT....................................................................................................................................................................................................................................................... 487 RESEARCH.............................................................................................................................................................................................................................................. 488 RESEARCH ACTIVITIES.......................................................................................................................................................................................................................................................................................................... 488 REGULATORY COMPLIANCE............................................................................................................................................................................................................................................................................................... 488 RESEARCH AREA..................................................................................................................................................................................................................................................................................................................... 489 STUDENT AFFAIRS............................................................................................................................................................................................................................... 489 STUDENT LIFE, HEALTH AND WELLNESS....................................................................................................................................................................................................................................................................... 489 ENROLLMENT SERVICES ...................................................................................................................................................................................................................................................................................................... 490 STUDENT AFFAIRS ADMINISTRATIVE SUPPORT .......................................................................................................................................................................................................................................................... 490 ADMINISTRATIVE SERVICES ........................................................................................................................................................................................................... 491 BUSINESS/FINANCIAL SERVICES AND HUMAN RESOURCES ................................................................................................................................................................................................................................... 491 PLANT AND SAFETY SERVICES .......................................................................................................................................................................................................................................................................................... 492 ADMINISTRATIVE SERVICES SUPPORT............................................................................................................................................................................................................................................................................ 492 INSTITUTIONAL LEADERSHIP AND ADVANCEMENT .............................................................................................................................................................. 493 KAET-TV ..................................................................................................................................................................................................................................................................................................................................... 493 ALUMNI RELATIONS AND DEVELOPMENT..................................................................................................................................................................................................................................................................... 493 COMMUNITY OUTREACH ..................................................................................................................................................................................................................................................................................................... 494 INTERCOLLEGIATE ATHLETICS ......................................................................................................................................................................................................................................................................................... 494 EXECUTIVE MANAGEMENT................................................................................................................................................................................................................................................................................................. 495 INSTITUTIONAL ADVANCEMENT ...................................................................................................................................................................................................................................................................................... 495 ARIZONA STATE UNIVERSITY - WEST CAMPUS.................................................................................................................................496 ACADEMIC AFFAIRS ........................................................................................................................................................................................................................... 497 COLLEGE OF ARTS AND SCIENCES ................................................................................................................................................................................................................................................................................... 497 COLLEGE OF EDUCATION..................................................................................................................................................................................................................................................................................................... 497 COLLEGE OF HUMAN SERVICES ........................................................................................................................................................................................................................................................................................ 498 SCHOOL OF MANAGEMENT ................................................................................................................................................................................................................................................................................................. 498 DIVISION OF COLLABORATIVE PROGRAMS .................................................................................................................................................................................................................................................................. 499 LIBRARY..................................................................................................................................................................................................................................................................................................................................... 499 ACADEMIC AFFAIRS ADMINISTRATIVE SUPPORT....................................................................................................................................................................................................................................................... 500 STUDENT AFFAIRS............................................................................................................................................................................................................................... 500 ADMINISTRATIVE SERVICES ........................................................................................................................................................................................................... 501 BUSINESS/FINANCIAL SERVICES AND HUMAN RESOURCES ................................................................................................................................................................................................................................... 501 PLANT AND SAFETY SERVICES .......................................................................................................................................................................................................................................................................................... 501 INFORMATION TECHNOLOGY............................................................................................................................................................................................................................................................................................. 502 ADMINISTRATIVE SERVICES SUPPORT............................................................................................................................................................................................................................................................................ 502 INSTITUTIONAL ADVANCEMENT................................................................................................................................................................................................... 502 ARIZONA STATE UNIVERSITY - EAST CAMPUS .................................................................................................................................504 ACADEMIC PROGRAMS AND SERVICES....................................................................................................................................................................................... 505 SCHOOL OF AGRIBUSINESS AND RESOURCE MANAGEMENT ................................................................................................................................................................................................................................. 505 COLLEGE OF TECHNOLOGY AND APPLIED SCIENCES ............................................................................................................................................................................................................................................... 506 EAST COLLEGE......................................................................................................................................................................................................................................................................................................................... 507 Page 64 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ACADEMIC SERVICES ............................................................................................................................................................................................................................................................................................................ 507 INFORMATION TECHNOLOGY............................................................................................................................................................................................................................................................................................. 508 LIBRARY SERVICES ................................................................................................................................................................................................................................................................................................................ 508 STUDENT AFFAIRS .................................................................................................................................................................................................................................................................................................................. 509 INSTITUTIONAL SUPPORT SERVICES ............................................................................................................................................................................................................................................................................... 509 ADMINISTRATIVE SERVICES ........................................................................................................................................................................................................... 510 BUSINESS AND HUMAN RESOURCE SERVICES ............................................................................................................................................................................................................................................................. 510 FACILITIES AND SAFETY SERVICES ................................................................................................................................................................................................................................................................................. 511 CAMPUS LIFE SERVICES........................................................................................................................................................................................................................................................................................................ 511 ADMINISTRATIVE SERVICES SUPPORT............................................................................................................................................................................................................................................................................ 512 NORTHERN ARIZONA UNIVERSITY .....................................................................................................................................................513 UNDERGRADUATE PROGRAMS ...................................................................................................................................................................................................... 514 OVERALL UNDERGRADUATE INSTRUCTION................................................................................................................................................................................................................................................................. 515 UNDERGRADUATE INSTRUCTION - MOUNTAIN CAMPUS......................................................................................................................................................................................................................................... 516 UNDERGRADUATE INSTRUCTION - STATEWIDE ACADEMIC PROGRAMS........................................................................................................................................................................................................... 516 UNDERGRADUATE ACADEMIC ADVISING...................................................................................................................................................................................................................................................................... 517 GRADUATE PROGRAMS..................................................................................................................................................................................................................... 518 OVERALL GRADUATE INSTRUCTION ............................................................................................................................................................................................................................................................................... 518 GRADUATE INSTRUCTION - MOUNTAIN CAMPUS ....................................................................................................................................................................................................................................................... 519 GRADUATE INSTRUCTION - STATEWIDE ACADEMIC PROGRAMS......................................................................................................................................................................................................................... 520 GRADUATE ACADEMIC ADVISING.................................................................................................................................................................................................................................................................................... 521 STUDENT SUPPORT ............................................................................................................................................................................................................................. 521 OVERALL STUDENT SUPPORT ............................................................................................................................................................................................................................................................................................ 521 LEARNING SUPPORT FOR STUDENTS - MOUNTAIN CAMPUS................................................................................................................................................................................................................................... 522 LEARNING SUPPORT FOR STUDENTS - STATEWIDE PROGRAMS............................................................................................................................................................................................................................ 523 MINORITY RECRUITMENT, RETENTION, AND GRADUATION .................................................................................................................................................................................................................................. 523 ATHLETICS ................................................................................................................................................................................................................................................................................................................................ 523 ACADEMIC SUPPORT SERVICES ..................................................................................................................................................................................................... 524 LIBRARY..................................................................................................................................................................................................................................................................................................................................... 524 ACADEMIC COMPUTING ....................................................................................................................................................................................................................................................................................................... 525 STATEWIDE ACADEMIC PROGRAMS ................................................................................................................................................................................................................................................................................ 525 INSTRUCTIONAL SUPPORT................................................................................................................................................................................................................................................................................................... 526 RESEARCH AND PUBLIC SERVICE.................................................................................................................................................................................................. 526 RESEARCH ................................................................................................................................................................................................................................................................................................................................. 526 PUBLIC SERVICE ...................................................................................................................................................................................................................................................................................................................... 527 ECONOMIC DEVELOPMENT ................................................................................................................................................................................................................................................................................................. 527 INSTITUTIONAL ADVANCEMENT................................................................................................................................................................................................... 528 DEVELOPMENTAL ACTIVITIES........................................................................................................................................................................................................................................................................................... 528 ALUMNI RELATIONS .............................................................................................................................................................................................................................................................................................................. 529 INSTITUTIONAL OPERATIONS ......................................................................................................................................................................................................... 529 FACILITIES DEVELOPMENT AND MANAGEMENT ........................................................................................................................................................................................................................................................ 529 RESOURCE MANAGEMENT .................................................................................................................................................................................................................................................................................................. 530 GENERAL OVERSIGHT ........................................................................................................................................................................................................................................................................................................... 531 UNIVERSITY OF ARIZONA - MAIN CAMPUS .......................................................................................................................................532 ACADEMIC AFFAIRS ........................................................................................................................................................................................................................... 533 OVERALL ACADEMIC AFFAIRS .......................................................................................................................................................................................................................................................................................... 534 COLLEGE OF AGRICULTURE INSTRUCTION................................................................................................................................................................................................................................................................... 534 COLLEGE OF ARCHITECTURE ............................................................................................................................................................................................................................................................................................. 535 COLLEGE OF BUSINESS AND PUBLIC ADMINISTRATION .......................................................................................................................................................................................................................................... 535 COLLEGE OF EDUCATION..................................................................................................................................................................................................................................................................................................... 536 COLLEGE OF ENGINEERING AND MINES......................................................................................................................................................................................................................................................................... 537 COLLEGE OF FINE ARTS........................................................................................................................................................................................................................................................................................................ 537 COLLEGE OF HUMANITIES................................................................................................................................................................................................................................................................................................... 538 COLLEGE OF LAW ................................................................................................................................................................................................................................................................................................................... 539 COLLEGE OF SCIENCE ........................................................................................................................................................................................................................................................................................................... 539 COLLEGE OF SOCIAL AND BEHAVIORAL SCIENCES................................................................................................................................................................................................................................................... 540 GRADUATE COLLEGE ............................................................................................................................................................................................................................................................................................................ 541 EXTENDED UNIVERSITY ....................................................................................................................................................................................................................................................................................................... 541 OTHER ACADEMIC PROGRAMS .......................................................................................................................................................................................................................................................................................... 542 SIERRA VISTA BRANCH CAMPUS....................................................................................................................................................................................................................................................................................... 543 ARIZONA INTERNATIONAL COLLEGE.............................................................................................................................................................................................................................................................................. 544 UNIVERSITY LIBRARIES........................................................................................................................................................................................................................................................................................................ 545 ACADEMIC COMPUTING ....................................................................................................................................................................................................................................................................................................... 546 ACADEMIC SUPPORT.............................................................................................................................................................................................................................................................................................................. 546 ACADEMIC AFFAIRS ADMINISTRATION.......................................................................................................................................................................................................................................................................... 547 ORGANIZED RESEARCH..................................................................................................................................................................................................................... 547 UNIVERSITY-WIDE ORGANIZED RESEARCH.................................................................................................................................................................................................................................................................. 548 AGRICULTURE RESEARCH EXPERIMENT STATION..................................................................................................................................................................................................................................................... 548 COLLEGE-BASED SPONSORED RESEARCH AND INTERDISCIPLINARY RESEARCH PROGRAMS.................................................................................................................................................................. 549 ORGANIZED RESEARCH ADMINISTRATION AND SUPPORT...................................................................................................................................................................................................................................... 549 COMMUNITY OUTREACH.................................................................................................................................................................................................................. 550 AGRICULTURE COOPERATIVE EXTENSION SERVICES............................................................................................................................................................................................................................................... 550 UAPRESENTS (FORMERLY CULTURAL AFFAIRS)......................................................................................................................................................................................................................................................... 551 KUAT............................................................................................................................................................................................................................................................................................................................................ 552 INTERCOLLEGIATE ATHLETICS ......................................................................................................................................................................................................................................................................................... 552 STUDENT AFFAIRS AND CAMPUS LIFE ........................................................................................................................................................................................ 553 DEAN OF STUDENTS/STUDENT LIFE ................................................................................................................................................................................................................................................................................. 553 ENROLLMENT SERVICES ...................................................................................................................................................................................................................................................................................................... 554 HEALTH AND WELLNESS...................................................................................................................................................................................................................................................................................................... 554 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS Page 65 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS STUDENT AFFAIRS ADMINISTRATION AND SUPPORT................................................................................................................................................................................................................................................ 555 INSTITUTIONAL SERVICES ............................................................................................................................................................................................................... 555 PRESIDENT'S AREA ................................................................................................................................................................................................................................................................................................................. 556 HUMAN RESOURCES .............................................................................................................................................................................................................................................................................................................. 556 BUSINESS AFFAIRS ................................................................................................................................................................................................................................................................................................................. 557 ADMINISTRATIVE COMPUTING AND TELECOMMUNICATIONS.............................................................................................................................................................................................................................. 558 UNIVERSITY OF ARIZONA - HEALTH SCIENCES CENTER ...............................................................................................................559 ACADEMIC AFFAIRS ........................................................................................................................................................................................................................... 560 COLLEGE OF MEDICINE......................................................................................................................................................................................................................................................................................................... 560 CLINICAL TEACHING SUPPORT .......................................................................................................................................................................................................................................................................................... 561 RURAL HEALTH OFFICE ........................................................................................................................................................................................................................................................................................................ 562 COLLEGE OF NURSING .......................................................................................................................................................................................................................................................................................................... 562 COLLEGE OF PHARMACY ..................................................................................................................................................................................................................................................................................................... 563 SCHOOL OF HEALTH PROFESSIONS .................................................................................................................................................................................................................................................................................. 564 ARIZONA GRADUATE PROGRAM IN PUBLIC HEALTH................................................................................................................................................................................................................................................ 564 ARIZONA HEALTH SCIENCES LIBRARY........................................................................................................................................................................................................................................................................... 565 ACADEMIC SUPPORT.............................................................................................................................................................................................................................................................................................................. 565 ORGANIZED RESEARCH..................................................................................................................................................................................................................... 566 HEALTH SCIENCES ORGANIZED RESEARCH CENTERS AND ADM ......................................................................................................................................................................................................................... 566 COMMUNITY OUTREACH.................................................................................................................................................................................................................. 567 ARIZONA POISON AND DRUG INFORMATION CENTER .............................................................................................................................................................................................................................................. 567 TELEMEDICINE......................................................................................................................................................................................................................................................................................................................... 568 INSTITUTIONAL SERVICES ............................................................................................................................................................................................................... 568 PROTECTION AND SAFETY CRIMINAL JUSTICE COMMISSION.......................................................................................................................................................571 MANAGEMENT AND LIAISON.......................................................................................................................................................................................................... 572 ENHANCED DRUG AND VIOLENT CRIME CONTROL................................................................................................................................................................ 573 CRIMINAL JUSTICE RECORDS IMPROVEMENT.......................................................................................................................................................................... 573 STATISTICAL ANALYSIS CENTER .................................................................................................................................................................................................. 574 CRIME VICTIMS PROGRAMS ............................................................................................................................................................................................................ 575 AUTO THEFT AUTHORITY.....................................................................................................................................................................576 DEPARTMENT OF CORRECTIONS........................................................................................................................................................577 POLICY, MANAGEMENT & RESOURCE ALLOCATION ............................................................................................................................................................. 578 PRISON OPERATIONS.......................................................................................................................................................................................................................... 578 PRISON OPERATIONS MANAGEMENT .............................................................................................................................................................................................................................................................................. 579 SECURITY OPERATIONS........................................................................................................................................................................................................................................................................................................ 579 SUPPORT SERVICES ................................................................................................................................................................................................................................................................................................................ 580 INMATE PROGRAMS ............................................................................................................................................................................................................................................................................................................... 580 PRIVATE PRISONS ................................................................................................................................................................................................................................................................................................................... 580 COMMUNITY CORRECTIONS............................................................................................................................................................................................................ 581 COMMUNITY CORRECTIONS MANAGEMENT ................................................................................................................................................................................................................................................................ 581 COMMUNITY SUPERVISION................................................................................................................................................................................................................................................................................................. 582 INMATE HEALTH CARE...................................................................................................................................................................................................................... 582 INMATE HEALTH CARE MANAGEMENT .......................................................................................................................................................................................................................................................................... 582 MEDICAL SERVICES................................................................................................................................................................................................................................................................................................................ 583 DENTAL SERVICES.................................................................................................................................................................................................................................................................................................................. 583 MENTAL HEALTH SERVICES ............................................................................................................................................................................................................................................................................................... 584 NURSING..................................................................................................................................................................................................................................................................................................................................... 584 PHARMACY................................................................................................................................................................................................................................................................................................................................ 584 HUMAN RESOURCES MANAGEMENT............................................................................................................................................................................................ 585 AGENCY INFRASTRUCTURE ............................................................................................................................................................................................................ 585 INSPECTIONS AND INVESTIGATIONS ........................................................................................................................................................................................... 586 INSPECTIONS AND INVESTIGATIONS MANAGEMENT................................................................................................................................................................................................................................................ 586 CRIMINAL AND ADMINISTRATIVE INVESTIGATIONS ................................................................................................................................................................................................................................................ 587 INSPECTIONS............................................................................................................................................................................................................................................................................................................................. 587 ARIZONA CORRECTIONAL INDUSTRIES (ACI) ........................................................................................................................................................................... 587 DRUG AND GANG PREVENTION RESOURCE CENTER ......................................................................................................................589 DEPARTMENT OF EMERGENCY AND MILITARY AFFAIRS..............................................................................................................590 ADMINISTRATION................................................................................................................................................................................................................................ 590 CENTRAL ADMINISTRATION............................................................................................................................................................................................................................................................................................... 591 SPECIAL PROJECTS ................................................................................................................................................................................................................................................................................................................. 591 ARMY NATIONAL GUARD................................................................................................................................................................................................................. 592 ARMY OPERATIONS................................................................................................................................................................................................................................................................................................................ 592 ARMY FACILITIES MANAGEMENT .................................................................................................................................................................................................................................................................................... 593 AIR NATIONAL GUARD ...................................................................................................................................................................................................................... 594 AIR OPERATIONS ..................................................................................................................................................................................................................................................................................................................... 594 FACILITIES ENGINEERING.................................................................................................................................................................................................................................................................................................... 595 Page 66 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS EMERGENCY MANAGEMENT........................................................................................................................................................................................................... 595 MITIGATION .............................................................................................................................................................................................................................................................................................................................. 596 PREPAREDNESS........................................................................................................................................................................................................................................................................................................................ 596 RESPONSE AND RECOVERY................................................................................................................................................................................................................................................................................................. 596 EMERGENCY RESPONSE COMMISSION/GRANTS.......................................................................................................................................................................................................................................................... 597 CIVIL AIR PATROL (SLI)......................................................................................................................................................................................................................................................................................................... 597 BOARD OF EXECUTIVE CLEMENCY ....................................................................................................................................................598 DEPARTMENT OF JUVENILE CORRECTIONS ....................................................................................................................................599 ADMINISTRATION................................................................................................................................................................................................................................ 600 OVERALL ADMINISTRATION............................................................................................................................................................................................................................................................................................... 600 DIRECTOR'S OFFICE................................................................................................................................................................................................................................................................................................................ 601 ADMINISTRATION DIVISION................................................................................................................................................................................................................................................................................................ 601 OPERATIONS ............................................................................................................................................................................................................................................................................................................................. 602 INSTITUTIONS ....................................................................................................................................................................................................................................... 603 OVERALL INSTITUTIONS ...................................................................................................................................................................................................................................................................................................... 603 DIRECT SUPERVISION ............................................................................................................................................................................................................................................................................................................ 604 SECURITY................................................................................................................................................................................................................................................................................................................................... 604 YOUTH MANAGEMENT SYSTEMS...................................................................................................................................................................................................................................................................................... 605 HEALTH SERVICES.................................................................................................................................................................................................................................................................................................................. 605 GENERAL INSTITUTIONAL SERVICES .............................................................................................................................................................................................................................................................................. 606 SPECIALIZED TREATMENT................................................................................................................................................................................................................................................................................................... 607 INSTITUTIONAL SUPPORT SERVICES ............................................................................................................................................................................................................................................................................... 607 EDUCATION............................................................................................................................................................................................................................................................................................................................... 608 COMMUNITY CARE ............................................................................................................................................................................................................................. 608 OVERALL COMMUNITY CARE ............................................................................................................................................................................................................................................................................................ 609 COMMUNITY SERVICES ........................................................................................................................................................................................................................................................................................................ 609 BOOT CAMP ............................................................................................................................................................................................................................................................................................................................... 610 CASE MANAGEMENT.............................................................................................................................................................................................................................................................................................................. 611 ADJC COMMUNITY SUPPORT ACTIVITIES ...................................................................................................................................................................................................................................................................... 611 LAW ENFORCEMENT MERIT SYSTEM COUNCIL...............................................................................................................................613 DEPARTMENT OF PUBLIC SAFETY .....................................................................................................................................................614 OPERATIONS.......................................................................................................................................................................................................................................... 616 HIGHWAY PATROL.................................................................................................................................................................................................................................................................................................................. 617 CRIMINAL INVESTIGATION ................................................................................................................................................................................................................................................................................................. 618 SPECIAL SERVICES.................................................................................................................................................................................................................................................................................................................. 619 ANTI-GANG ENFORCEMENT ................................................................................................................................................................................................................................................................................................ 620 ROCKY MOUNTAIN INFORMATION NETWORK............................................................................................................................................................................................................................................................. 621 AGENCY SUPPORT............................................................................................................................................................................................................................... 622 HUMAN RESOURCES .............................................................................................................................................................................................................................................................................................................. 622 INFORMATION SERVICES ..................................................................................................................................................................................................................................................................................................... 623 LOGISTICS.................................................................................................................................................................................................................................................................................................................................. 624 TELECOMMUNICATIONS ...................................................................................................................................................................................................................................................................................................... 625 OPERATIONAL COMMUNICATIONS .................................................................................................................................................................................................................................................................................. 625 FACILITIES ................................................................................................................................................................................................................................................................................................................................. 626 TRAINING & EDUCATION ..................................................................................................................................................................................................................................................................................................... 627 CRIMINAL JUSTICE SUPPORT .......................................................................................................................................................................................................... 628 SCIENTIFIC ANALYSIS ........................................................................................................................................................................................................................................................................................................... 629 AVIATION................................................................................................................................................................................................................................................................................................................................... 629 AZAFIS MANAGEMENT.......................................................................................................................................................................................................................................................................................................... 630 LICENSING ................................................................................................................................................................................................................................................................................................................................. 631 CRIMINAL INFORMATION .................................................................................................................................................................................................................................................................................................... 632 DIRECTOR'S OFFICE ............................................................................................................................................................................................................................ 632 EXECUTIVE SUPPORT............................................................................................................................................................................................................................................................................................................. 633 FINANCIAL SERVICES ............................................................................................................................................................................................................................................................................................................ 634 CRIME VICTIM SERVICES ..................................................................................................................................................................................................................................................................................................... 635 GOVERNOR'S OFFICE OF COMMUNITY AND HIGHWAY SAFETY ........................................................................................................................................ 635 HIGHWAY SAFETY .................................................................................................................................................................................................................................................................................................................. 636 DRUG ABUSE RESISTANCE EDUCATION ......................................................................................................................................................................................................................................................................... 637 PEACE OFFICER STANDARDS AND TRAINING ........................................................................................................................................................................... 637 TRANSPORTATION DEPARTMENT OF TRANSPORTATION.................................................................................................................................................639 ADMINISTRATION................................................................................................................................................................................................................................ 640 DIRECTOR'S OFFICE/TRANSPORTATION BOARD.......................................................................................................................................................................................................................................................... 640 TRANSPORTATION SUPPORT GROUP ............................................................................................................................................................................................................................................................................... 641 ADMINISTRATIVE SERVICES............................................................................................................................................................................................................................................................................................... 642 ARIZONA HIGHWAYS MAGAZINE...................................................................................................................................................................................................................................................................................... 642 INTERMODAL TRANSPORTATION.................................................................................................................................................................................................. 643 ADMINISTRATION ................................................................................................................................................................................................................................................................................................................... 643 MAINTENANCE......................................................................................................................................................................................................................................................................................................................... 644 STATEWIDE CONSTRUCTION .............................................................................................................................................................................................................................................................................................. 644 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS Page 67 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS MOTOR VEHICLE.................................................................................................................................................................................................................................. 645 MOTOR VEHICLE SUPPORT SERVICES ............................................................................................................................................................................................................................................................................. 645 CUSTOMER SERVICE .............................................................................................................................................................................................................................................................................................................. 646 REGULATORY AND COMPLIANCE SERVICE .................................................................................................................................................................................................................................................................. 647 NATURAL RESOURCES GAME AND FISH DEPARTMENT...........................................................................................................................................................649 WILDLIFE MANAGEMENT................................................................................................................................................................................................................. 649 GAME MANAGEMENT............................................................................................................................................................................................................................................................................................................ 650 NONGAME AND ENDANGERED WILDLIFE...................................................................................................................................................................................................................................................................... 650 SPORTFISH MANAGEMENT .................................................................................................................................................................................................................................................................................................. 651 OFF-HIGHWAY VEHICLE/WATERCRAFT MANAGEMENT....................................................................................................................................................... 651 WATERCRAFT MANAGEMENT............................................................................................................................................................................................................................................................................................ 652 OFF-HIGHWAY VEHICLE MANAGEMENT........................................................................................................................................................................................................................................................................ 652 ADMINISTRATION................................................................................................................................................................................................................................ 653 GEOLOGICAL SURVEY ...........................................................................................................................................................................654 STATE LAND DEPARTMENT..................................................................................................................................................................655 STATE TRUST LANDS.......................................................................................................................................................................................................................... 656 TRUST MANAGEMENT AND REVENUE GENERATION ................................................................................................................................................................................................................................................ 656 FIRE AND FORESTRY MANAGEMENT............................................................................................................................................................................................................................................................................... 657 ADMINISTRATION................................................................................................................................................................................................................................ 658 AZ CENTER FOR GEOGRAPHIC INFORMATION COORDINATION AND SERVICES.......................................................................................................... 658 NATURAL RESOURCE CONSERVATION DISTRICTS ................................................................................................................................................................. 659 ENVIRONMENTAL PLATE ADVISORY COUNCIL ....................................................................................................................................................................... 659 DEPARTMENT OF MINES AND MINERAL RESOURCES ....................................................................................................................661 NAVIGABLE STREAM ADJUDICATION COMMISSION.......................................................................................................................662 STATE PARKS BOARD.............................................................................................................................................................................663 PARKS ...................................................................................................................................................................................................................................................... 664 PARTNERSHIPS ..................................................................................................................................................................................................................................... 664 PROGRAM SUPPORT............................................................................................................................................................................................................................ 665 DEPARTMENT OF WATER RESOURCES ..............................................................................................................................................667 GENERAL SERVICES............................................................................................................................................................................................................................ 667 MANAGEMENT INFORMATION SERVICES ...................................................................................................................................................................................................................................................................... 667 MANAGEMENT SERVICES .................................................................................................................................................................................................................................................................................................... 668 WATER RESOURCE MANAGEMENT AND PLANNING............................................................................................................................................................... 669 GROUNDWATER ADMINISTRATION ................................................................................................................................................................................................................................................................................. 669 SURFACE WATER MANAGEMENT AND ADJUDICATION RESEARCH..................................................................................................................................................................................................................... 670 COLORADO RIVER MANAGEMENT ................................................................................................................................................................................................................................................................................... 670 STATEWIDE PLANNING ......................................................................................................................................................................................................................................................................................................... 671 HYDROLOGY............................................................................................................................................................................................................................................................................................................................. 671 WATER BANKING AUTHORITY........................................................................................................................................................................................................................................................................................... 672 SAFETY OF DAMS AND FLOOD CONTROL................................................................................................................................................................................... 672 DAM SAFETY............................................................................................................................................................................................................................................................................................................................. 673 FLOOD MITIGATION ............................................................................................................................................................................................................................................................................................................... 673 Page 68 INDEX OF STATE GOVERNMENT PROGRAMS AND SUBPROGRAMS General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Ø HUMAN RESOURCES AGENCY SUMMARY DEPARTMENT OF ADMINISTRATION ADA J. Elliott Hibbs, Director Contact: Kathy Peckardt, Manager of Office of Strategic Management 542-7526 Agency Mission: To provide high-quality support services to government agencies, the public, and state employees to enhance our customers' ability to achieve their goals Agency Description: The key functions of the Arizona Department of Administration (ADOA) include administering a centralized telecommunications system and providing central computer services for state agencies; managing state-owned space in the ADOA building system; managing the design and construction of new state prisons and major renovations; maintaining buildings and grounds; providing centralized support services (e.g., mail delivery, printing); managing the risk management program; administering personnel programs for merit system agencies and managing state employee benefits programs; serving as the State's general accountant and central procurement officer; and providing police and security services. FY1997 Actual Ø DIRECTORS OPERATIONS Ø GOVERNORS FY1998 Estimate FY1999 Estimate 379.8 807.1 814.5 329.4 384.6 393.7 REGULATORY REVIEW COUNCIL Ø HEARING OFFICE OFFICE FOR Ø ARIZONA AMERICANS WITH 5.6 10.0 10.0 238.5 215.5 208.2 DISABILITIES Ø CAPITOL POLICE Ø ADMINISTRATIVE 7,550.6 8,440.6 208,705.3 201,752.6 210,945.0 23,552.0 24,911.3 24,330.1 5,393.3 8,501.1 9,816.2 Capital Funds 236,481.6 178,633.0 161,641.3 Agency Total 592,588.6 550,150.3 559,464.1 GROUP Ø EMPLOYEE BENEFITS TECHNICAL Ø INFORMATION SERVICES EMERGENCY Ø 9-1-1 TELECOMMUNICATIONS ($ Thousands) Funding and FTE Summary: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY1997 Actual FY1998 Estimate FY1999 Estimate 27,035.3 100,397.2 228,436.0 238.5 26,308.5 118,241.4 226,751.9 215.5 26,381.4 133,489.4 237,743.8 208.2 356,107.0 371,517.3 397,822.8 Capital Funds 236,481.6 178,633.0 161,641.3 Agency Total 592,588.6 550,150.3 559,464.1 FTE Positions 1,159.2 1,158.6 1,054.1 Agency Goals and Key Performance Measures: ($ Thousands) Agency Summary: 6,632.0 MANAGEMENT 2,188.4 2,175.9 2,463.0 2,084.4 2,366.5 2,396.9 u Goal 1 - To improve customer service. Key Performance Measures ! ADOA services rated critical improving by at least .2 with a minimum of 6.0 satisfaction rating based on annual survey ! ADOA services rated important improving by at least .1 with a minimum of 5.8 satisfaction rating based on annual survey FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A 11% 100% 100% 100% N/A 30% 100% 100% 100% SERVICES Ø TRAVEL REDUCTION FINANCIAL Ø STATEWIDE SERVICES 885.8 881.0 930.0 5,397.4 4,718.9 4,230.4 Ø 2,929.6 3,204.4 3,295.5 1,369.9 1,824.8 1,708.2 Ø RISK MANAGEMENT 39,745.8 49,629.3 56,676.1 Ø WORKERS COMPENSATION Ø FACILITIES MANAGEMENT Ø FLEET MANAGEMENT PROPERTY Ø SURPLUS MANAGEMENT 16,137.5 19,157.5 21,055.2 27,966.1 29,910.3 34,752.7 7,214.0 8,360.7 10,140.7 1,011.2 1,198.4 1,218.8 Ø Ø CONSTRUCTION SERVICES Ø STATE BOARDS OFFICE 3,353.5 3,302.4 3,335.8 397.9 463.0 468.3 189.6 191.4 192.9 STATEWIDE FINANCIAL APPLICATIONS PROCUREMENT Ø STATE SERVICES SECTION BUSINESS SERVICES General Government u Goal 2 - To develop a high performance workforce. Key Performance Measures ! "Support of Upper Management" positive response index ! "Supervisor Skills" positive response index ! "Morale" positive response index ! "Recognition" positive response index ! "Working Conditions" positive response index ! "Training" positive response index ! "Communications" positive response index Department of Administration FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A 43.6% 65% 75% 80% N/A 73.7% 80% 85% 87.5% N/A 60.9% 75% 80% 85% N/A 45.6% 65% 75% 80% N/A 62.5% 75% 80% 85% N/A 50.4% 60% 70% 80% N/A 62.6% 75% 80% 85% Page 69 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ADA.2 u Goal 3 - To improve the efficiency and effectiveness of our programs and processes. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected Key Performance Measures ! Targeted programs/processes that improved over their established baselines ADA.1 N/A N/A 100% 100% 100% PROGRAM SUMMARY GOVERNORS REGULATORY REVIEW COUNCIL Management Services Division Contact: Jeanne Morrison, GRRC Administrator Phone: 542-2006 A.R.S. 41-1051 (A) Program Mission: PROGRAM SUMMARY To assist the Governor's Regulatory Review Council to review and act upon administrative rule packages including rules, preambles, economic, small business, consumer statements, and concise explanatory statements submitted by agencies and to assist agencies to comply with the rule making provisions of the Administrative Procedure Act. DIRECTORS OPERATIONS Director's Office Contact: J. Elliott Hibbs, Director Phone: 542-1500 A.R.S. 41-701, 41-1051 Program Description: Program Mission: To provide leadership, direction and support to enable the Arizona Department of Administration (ADOA) to achieve its mission and vision. Program Description: The Director's Office formulates and advocates agency policy, ensures compliance with all statutory requirements and administers ADOA operations in a cost-effective and efficient manner that is responsive to our customers' needs. The Director's Office consists of the director, deputy director, direct support staff, legislative liaison and public information officer. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 379.8 0.0 0.0 0.0 807.1 0.0 0.0 0.0 814.5 0.0 0.0 0.0 Program Total 379.8 807.1 814.5 FTE Positions 8.0 8.0 8.0 Program Goals and Performance Measures: u Goal 1 - To improve upon the quality of the delivery of services to state agencies and the public. Performance Measures ! Average overall customer FY 1997 Actual N/A FY 1998 Expected 5.53 FY 1999 Expected FY 2000 Expected 5.8 5.9 FY 2001 Expected 6.0 satisfaction rating for ADOA based on annual survey (8=high) u Goal 2 - To improve ADOA employees' morale rating. Performance Measures ! Morale positive response index FY 1997 Actual N/A FY 1998 Expected 60.9% FY 1999 Expected 75% FY 2000 Expected 80% FY 2001 Expected 85% Governor's Regulatory Review Council staff prepares rule packages and appeals for Council review and action; interprets new and existing legislation and agency policy; researches laws, rules and policies; analyzes and evaluates five-year review reports, rules, and economic, small business, and consumer impact statements; facilitates public participation in the rulemaking process; trains agency representatives in the rulemaking process; performs courtesy reviews of agency rules and five-year-review reports; and collects and reports statistics on agencies' compliance with their time frame rules. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1999 Estimate 329.4 0.0 0.0 0.0 384.6 0.0 0.0 0.0 393.7 0.0 0.0 0.0 Program Total 329.4 384.6 393.7 FTE Positions 7.0 7.0 7.0 Program Goals and Performance Measures: u Goal 1 - To assist Council to review and act upon agency rules and five-year review reports in compliance with its statutory responsibilities. Performance Measures ! Five-year review reports accepted FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 73% 78% 83% 88% by Council by consent ! Rules approved per year on first hearing 94% 98% 98% 98% 98% ! Rules approved by Council by 25% 40% 50% 55% 60% consent ! Council members rating staff support as excellent N/A N/A 72% 86% 86% u Goal 2 - To assist agencies to comply with the rule making provisions of the Administrative Procedure Act. Performance Measures ! Rule packages and five-yearreview reports undergoing courtesy review ! Agency personnel rating Council staff support as excellent Page 70 FY1998 Estimate Department of Administration FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 68% 72% 76% 80% N/A 30% 50% 55% 60% General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 3 - To provide members of the public an opportunity to be involved in the rule making process. Performance Measures ! Members of the public rating the FY 1997 Actual FY 1998 Expected N/A FY 1999 Expected N/A FY 2000 Expected 85% FY 2001 Expected 90% 92% opportunity to be involved in the rule making process as excellent ADA.3 PROGRAM SUMMARY HEARING OFFICE Management Services Division Contact: Tim Boncoskey, Assistant Director Phone: 542-5675 A.R.S. 41-2611 provides technical assistance, research and training relevant to the Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973 as amended and re-authorized and other disabilityrelated legislation. It accomplishes this by researching federal, state and local guidelines, policies, laws, rules and the updates thereto, investigating complaints and inquiries from citizens and employees as well as via the Office of the Governor, State Legislators, Congressional Delegates and local officials regarding State of Arizona agencies. Information and referral services are provided to individuals, businesses and agencies to resolve questions and problems, both through the office and the toll-free 800 state-wide information line and providing agency specific technical assistance and training. The office also reviews policies and procedures, recommending changes to bring them into compliance with current disability laws. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Program Mission: To assist the Water Quality Appeals Board in dispute resolution by coordinating hearings and meetings. Program Description: This program is responsible for scheduling board meetings and hearings, distributing information to board members, providing a point of contact for the public, and acting as liaison between the Department of Environmental Quality, the Attorney General's Office and the Water Quality Appeals Board. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FY1998 Estimate 10.0 0.0 0.0 0.0 10.0 0.0 0.0 0.0 5.6 10.0 10.0 0.0 0.0 0.0 238.5 0.0 0.0 0.0 215.5 0.0 0.0 0.0 208.2 Program Total 238.5 215.5 208.2 FTE Positions 4.5 4.5 4.5 Program Goals and Performance Measures: Performance Measures ! State employees trained ! Training participants rating 0.0 0.0 0.0 u Goal 1 - To coordinate the hearing process efficiently and effectively. ADA.4 FY 1997 Actual FY 1998 Expected 2 FY 1999 Expected 1 1 FY 2000 Expected FY 2001 Expected 1 PROGRAM SUMMARY ARIZONA OFFICE FOR AMERICANS WITH DISABILITIES Management Services Division Contact: Donna Noland, Executive Director Phone: 542-6276 FY 1999 Expected FY 2000 Expected FY 2001 Expected 221 97% 400 100% 1,200 100% 1,300 100% 1,400 100% N/A 80 100 125 150 requests ! Customers rating AOAD services satisfactory or better ! Site visits conducted (state agencies) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 549 800 750 700 650 91% 100% 100% 100% 100% N/A 50 75 75 75 u Goal 3 - To resolve or coordinate resolution of complaints received by the AOAD through agency ADA/504 coordinators and to respond to inquiries and technical assistance requests from local governments, businesses and citizens. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,161 81% 1,974 95% 2,000 100% 2,000 100% 2,000 100% N/A 73% 90% 100% 100% N/A 63% 75% 90% 100% resolved within 20 days To guide the State of Arizona in the implementation, enforcement and compliance with federal and state disabilities laws. Program Description: The Arizona Office for Americans with Disabilities (AOAD) General Government 1 Performance Measures ! Agency technical assistance Performance Measures ! Requests for assistance ! State agency complaints/actions Program Mission: FY 1998 Expected u Goal 2 - To continually monitor State agencies to ensure compliance with the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973. Program Goals and Performance Measures: Performance Measures ! Water quality issues heard FY 1997 Actual training satisfactory or better ! Local government/others trained FTE Positions FY1999 Estimate u Goal 1 - To increase managers, supervisors, trainers and state employees understanding on requirements of the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 and other disabilities legislation affecting state agencies. FY1999 Estimate 5.6 0.0 0.0 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ! State agency technical requests resolved within 1 working day ! Info-line inquiries/technical requests from local gov'ts and businesses resolved within 1 working day Department of Administration Page 71 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 Actual Performance Measures ! State agency complaint/actions N/A FY 1998 Expected FY 1999 Expected 160 FY 2000 Expected 300 FY 2001 Expected 280 260 received ADA.5 Performance Measures ! Actual up-time of security systems (for end-user availability) ! Buildings under electronic security FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 99.98% 97%+ 99%+ 99%+ 99%+ 29 29 30 36 36 PROGRAM SUMMARY CAPITOL POLICE ADA.6 Capitol Police Management Services Division Contact: Tim Boncoskey, Assistant Director Phone: 542-5675 A.R.S. 41-794 to 41-797 Program Mission: To provide law enforcement, crime prevention and security services to the Capitol Complexes of Phoenix and Tucson for the protection and security of persons and property, Program Description: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1997 Actual 1,815.9 0.0 360.0 0.0 2,003.6 0.0 459.4 0.0 2,188.4 2,175.9 2,463.0 64.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1998 Expected FY 1999 Expected 1,736.2 143.8 204.4 0.0 1,984.6 173.5 208.4 0.0 2,048.2 178.8 169.9 0.0 Program Total 2,084.4 2,366.5 2,396.9 FTE Positions 27.0 38.5 38.5 FY 2000 Expected u Goal 1 - To provide accurate and timely accounting services. FY 2001 Expected 1.19 2 2 2 2 calls (minutes) ! Part 1 Uniform Crime Report cases -23% +5% +5% +5% +5% ! Part 1 Uniform Crime Report 227 238 250 262 276 N/A 6.18 6.28 6.38 6.48 4.85 4.65 4.65 4.65 4.65 cases ! Customer Satisfaction Rating based on annual survey (8=high) ! Customer Satisfaction Rating for the crime prevention seminars FY1999 Estimate Program Goals and Performance Measures: u Goal 1 - To maintain a safe environment within the Capitol Complexes of Phoenix and Tucson for visitors, employees and persons conducting business with or for the State of Arizona. FY 1997 Actual FY1998 Estimate 75.0 Program Goals and Performance Measures: Performance Measures ! Average response time emergency To provide the Arizona Department of Administration with quality products and services and financial and management information in support of the agency's mission. The Administrative Services Program provides accounting services (accounts receivable, accounts payable, payroll, preparation of financial statements and other financial management services) for a limited number of ADOA funds; provides purchasing services and contract administration; prepares and monitors the annual appropriated budget and other selected funds; tracks department and statewide FTE's; coordinates the performance incentive pilot program; and provides department coordination for ADA compliance. ($ Thousands) Funding and FTE Amounts: FY1999 Estimate 1,789.7 0.0 398.7 0.0 64.0 Program Mission: Program Description: Capitol Police provides public safety services through the regular patrol of the Capitol Complexes in Phoenix and Tucson, utilizing police vehicles, bicycles and foot patrols, conducting criminal investigations, monitoring and maintaining the automated security systems network, and operating communications and dispatching services to ensure quick response to emergencies. This program also provides training and education of employees relative to their safety and the security of their property, and provide locksmithing services to the entire State Capitol Complexes. ($ Thousands) Funding and FTE Amounts: FY1997 Actual PROGRAM SUMMARY ADMINISTRATIVE SERVICES Contact: Theo G. Nielson, Chief of Capitol Police Phone: 542-0363 u Goal 2 - To maintain a secure and safe environment within the Capitol Complexes of Phoenix and Tucson for the protection of personal property, state property, Arizona State buildings and the persons and property within them. Page 72 FY 1997 Actual Performance Measures ! Customers rating ADOA accounting excellent ! Discounts taken ! Net savings discounts taken less discounts lost less penalties FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 85% 87.5% 90% N/A N/A 9,703.75 17,404.4 6 80% 22,756 85% 25,000 90% 27,500 u Goal 2 - To obtain the right goods, services and construction at the right time and place and at the best value for the Department. Performance Measures ! Customers rating ADOA Purchasing excellent ! Procurements contracted through competitive quotes, bids and proposals that exceed customer expectations ! Savings and costs avoided through effective procurement ($ millions) Department of Administration FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 80% 85% 90% N/A N/A 95% 96% 97% N/A N/A 1.2 1.5 1.7 General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 3 - To monitor execution of ADOA's budget to ensure that expenditures are in accordance with the adopted budget, revenues available, and the intent of the Governor, Legislature, and Department. Performance Measures ! Total number of budget pages FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 23.73% 23.21% 20% N/A 17.5% 5.31 5.25 5.5 5.5 5.5 submitted as revisions ! Customer satisfaction rating for budget services (8=high) u Goal 4 - To improve the delivery of state government services by piloting a performance incentive program for state employees. Performance Measures ! Customer satisfaction rating FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 6.0 6.2 6.4 N/A 5,000 10,000 15,000 20,000 (8=high) ! State employees participating in u Goal 1 - To develop and administer world-class Travel Reduction strategies. Performance Measures ! Increase in commuter club members (carpoolers, bus riders, walkers, bicyclists) ! Participation in Clean-Air Campaign ! Increase in bus riders ! Capitol Rideshare customers rating services excellent ! Telecommuting customers rating services excellent ! Agency sites that achieved their travel reduction goals ! State employees in Maricopa County who are telecommuting FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 7.6% 5% 5% 5% 5% 7.8% 10% 10.5% 10.5% 10.5% 23.4% 57.3% 5% 56.3% 5% 60% 5% 70% 5% 80% 50% 50% 60% 70% 80% 16 18 20 22 24 4.2% 10% 15% 15% 15% PIPPS u Goal 5 - To educate ADOA managers, supervisors and employees (directly impacted) in Amercian Disabilities Act legislation and developments that are relative to the duties and responsibilities of their positions. Performance Measures ! Managers and supervisors trained ! Employees trained FY 1997 Actual N/A N/A FY 1998 Expected FY 1999 Expected 100% 75% FY 2000 Expected 100% 100% 100% 100% FY 2001 Expected 100% 100% ADA.8 PROGRAM SUMMARY STATEWIDE FINANCIAL SERVICES Contact: Robert Rocha, State Comptroller Phone: 542-5405 A.R.S. 35-101, et. seq. Program Mission: ADA.7 To provide state agencies and the general public with accurate, timely financial services, management information and technical assistance, assuring compliance with related statutes and rules and providing for the safeguarding the State's assets. PROGRAM SUMMARY TRAVEL REDUCTION Management Services Division Program Description: Contact: Kayelen Corley, Coordinator Phone: 542-3638 A.R.S. 41-101.03, 41-701 Program Mission: To reduce state employees' commute travel in single occupancy vehicles within Maricopa County in order to improve air quality. Program Description: Through promotion, education and incentives, the Travel Reduction Program encourages non-university state employees in Maricopa County to carpool, vanpool, bus, bicycle or walk to work. Other forms of travel reduction are also pursued by this program such as allowing selected employees to work at a location other than their traditional workplace one or two days per week. An annual travel reduction survey is administered by this program, distributed to 18,000 employees, and submitted to Maricopa County. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 360.0 0.0 525.8 0.0 0.0 426.0 455.0 0.0 0.0 455.0 475.0 0.0 Program Total 885.8 881.0 930.0 FTE Positions 5.5 5.5 5.5 Program Goals and Performance Measures: General Government This program provides financial information to state agencies, federal government agencies, financial institutions and other interested public or private entities. Areas of responsibility include preparation of cash basis and accrual basis financial reports which are designed to provide an accurate recording of the financial condition of the state; a security group designed to review and revise policy on financial security to avoid embezzlement or misuse of the statewide financial system; and an internal control group which has the responsibility of reviewing procedures and policies of agencies statewide and safeguard the states' assets. Additionally, this program is responsible for the timely and accurate preparation and distribution of the statewide payroll and the reconciliation of all funds utilized by state agencies. Finally, this program is responsible for the safeguarding of all state warrants and the accurate, timely completion of special projects. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 5,397.4 0.0 0.0 0.0 4,718.9 0.0 0.0 0.0 4,030.4 200.0 0.0 0.0 Program Total 5,397.4 4,718.9 4,230.4 FTE Positions 80.2 82.2 82.2 Program Goals and Performance Measures: u Goal 1 - To improve customer service. Department of Administration Page 73 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Customer satisfaction rating for administers the payroll process based on annual survey (8=high) ! Customer satisfaction rating for distributes vendor warrants based on annual survey ! Customer satisfaction rating for provides accounting policies and procedures based on annual survey ! Customer satisfaction rating for provides assistance on Federal Cash Management Act based on annual survey ! Customer satisfaction rating for provides assistance on indirect cost recovery based on annual survey ! Customer satisfacton rating for security for financial applications based on annual survey ! Customer satisfaction rating for provides technical assistance in internal control reviews based on annual survey ! Customer satisfaction rating for monitors and reports on appropriations based on annual survey ! Customer satisfaction rating for provides data input services based on annual survey ADA.9 FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected 6.02 FY 2000 Expected 6.22 FY 2001 Expected 6.42 6.62 FTE Positions 21.0 15.0 15.0 Program Goals and Performance Measures: u Goal 1 - To improve customer service. N/A 6.34 6.54 6.74 6.94 Performance Measures ! Customer satisfaction rating for N/A 5.88 5.98 6.08 6.18 N/A 5.87 5.97 6.07 6.17 5.81 5.91 6.01 5.96 6.06 6.16 6.26 N/A 5.75 5.8 5.9 6.0 N/A FY 1999 Expected 5.45 FY 2000 Expected 6.0 FY 2001 Expected 6.2 6.4 PROGRAM SUMMARY STATE PROCUREMENT SERVICES 6.11 N/A FY 1998 Expected operates AFIS based on annual survey (8=high) ADA.10 N/A FY 1997 Actual Financial Services Division Contact: Jerry Brink, Administrator Phone: 542-5308 A.R.S. 41-2501, et. seq. N/A 5.53 5.8 5.9 6.0 N/A 6.19 6.39 6.59 6.79 PROGRAM SUMMARY STATEWIDE FINANCIAL APPLICATIONS Contact: Robert Rocha, State Comptroller Phone: 542-5405 Program Mission: To promptly provide state agencies and political subdivision customers the opportunity to obtain products and services at competitive prices, while at the same time ensuring compliance with the Arizona Procurement Code. Program Description: This program conducts complex procurements, including statewide contracts, for all State agencies; establishes and administers procurement policies and procedures for all agencies; manages the cooperative purchasing program for political subdivisions; establishes standards and delegates procurement authority to agencies; broadly disseminates procurement information to customers; and administers bid protests and claim appeals on behalf of the Director. ($ Thousands) Funding and FTE Amounts: A.R.S. 35-101, et. seq. FY1997 Actual FY1998 Estimate FY1999 Estimate Program Mission: To provide state agencies and the general public with financial data, management information, technical assistance, and maintain and improve the Statewide Automated Financial System to safeguard the State's assets. Program Description: This program follows the scheduled production run of the Arizona Financial Information System (AFIS) to provide our customers with electronic and hard copy detail records as well as management financial information which can meet their needs and requirements; provides adequate flexibility for maintaining budgetary control and tracking and monitoring related information; resolves system related problems in a timely manner and in a cost effective fashion; enhances and improves the system to reduce cost, increase efficiency, and to meet new needs and requirements of the state. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total Page 74 FY1998 Estimate FY1999 Estimate 2,324.1 0.0 605.5 0.0 2,441.8 0.0 762.6 0.0 2,532.9 0.0 762.6 0.0 2,929.6 3,204.4 3,295.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,295.3 0.0 74.6 0.0 1,716.1 0.0 108.7 0.0 1,635.3 0.0 72.9 0.0 Program Total 1,369.9 1,824.8 1,708.2 FTE Positions 29.0 32.0 32.0 Program Goals and Performance Measures: u Goal 1 - To provide customers with continually improved procurement services. Performance Measures ! Improvement comparing State's contract pricing to GSA ! Customers satisfied with the quality of contracts ! Solicitations completed within established milestone schedule ! Political subdivisions satisfied with the Cooperative Purchasing Program ! Agency specific contracts in which processing time was reduced Department of Administration FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 5% 8% 11% 14% N/A 80% 85% 90% 95% N/A 75% 80% 85% 90% N/A 80% 85% 90% 95% N/A 5% 7% 9% 11% General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ADA.11 This program self-insures and self administers the state's workers' compensation (WC) activities by investigating claims and managing workers' compensation benefits for injured state employees; assists agencies in administering return to work programs in compliance with ADA; provides consulting services, and recovers monies from third parties responsible for injuring state employees; and assists agencies in development and administration of loss prevention programs. ($ Thousands) Funding and FTE Amounts: PROGRAM SUMMARY RISK MANAGEMENT SECTION Financial Services Division Contact: Lee Baron, Risk Manager Phone: 542-1791 A.R.S. 41-621, et. seq. Program Mission: To provide timely, high quality services to agency customers and the public for cost-effective management of the state's property and liability exposures. Program Description: Risk Management purchases excess and specialty insurance to complement its self-insurance program; investigates, mitigates and settles all property and liability claims against the state; defends lawsuits and recovers monies from third parties who have injured the state; and assists agencies in development and administration of loss prevention programs. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 39,745.8 0.0 0.0 0.0 49,629.3 0.0 0.0 0.0 56,676.1 0.0 0.0 Program Total 39,745.8 49,629.3 56,676.1 FTE Positions 156.0 163.0 65.0 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 16,137.5 0.0 0.0 0.0 19,157.5 0.0 0.0 0.0 21,055.2 0.0 0.0 Program Total 16,137.5 19,157.5 21,055.2 FTE Positions 17.0 22.0 18.0 Program Goals and Performance Measures: u Goal 1 - To reduce the cost of workers' compensation losses. FY 1997 Actual Performance Measures ! Incident rates/100 FTE (frequency) ! Subrogation recoveries - (millions) ! Total losses - (millions) ! WC program, cost/FTE (inflation adjusted) ! Average claim cost - (thousands $) ! Early Claims Notification % FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 7.6 8.0 7.9 7.8 7.7 .605 $14.2 243 .375 $15.5 251 .400 $18.0 252 .425 $19.0 253 .600 $19.0 254 3.7 N/A 3.7 25 3.8 58 3.8 70 3.9 75 Program Goals and Performance Measures: ADA.13 u Goal 1 - To reduce the cost of property and liability losses. Performance Measures ! JLBC Rule 14 settlements and FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 15 51 26 22 20 $1.1 $27.3 $1.0 $37.2 $1.0 $37.3 $1.25 $38.3 $1.3 $38.3 PROGRAM SUMMARY FACILITIES MANAGEMENT Contact: Bob Teel, Assistant Director Phone: 542-1950 court judgments of $150,000+ ! Subrogation recoveries - (millions) ! Total losses - inflation adjusted Program Mission: (millions) ! Accounts payable audit savings ! Liability claims opened (frequency) ! Cost of risk per capita ! Agencies with implemented loss prevention projects ADA.12 A.R.S. 41-701 $470,000 $75,000 $100,000 $100,000 $100,000 4,061 4,150 4,200 4,200 4,200 8.67 N/A 11.1 100 11.01 100 10.99 100 10.77 100 To provide high quality services in the areas of planning, construction, building maintenance, operations, and management for the tenants of the Arizona Department of Administration Building System. Program Description: Management of Building and Planning Services (Capital Improvement Plan, Building Renewal, Americans With Disabilities Act (ADA) Compliance, Real Estate Acquisition and Leases, Agency Relocation, Tenant Improvements, Space Planning, Space Allocation, and Parking), and Tenant Services (Building Operations and Maintenance, Custodial Operations, Landscape Design and Maintenance, and HVAC Engineering and Maintenance). ($ Thousands) Funding and FTE Amounts: PROGRAM SUMMARY WORKERS COMPENSATION Financial Services Division Contact: Lee Baron, Risk Manager Phone: 542-1791 A.R.S. 41-621, et. seq. FY1997 Actual FY1998 Estimate FY1999 Estimate Program Mission: To provide timely, high quality and cost-effective services to our state employee customers who have work related injuries. Program Description: General Government General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Department of Administration 12,389.0 7,508.4 8,068.7 0.0 12,332.5 7,569.5 10,008.3 0.0 12,814.7 9,065.9 12,872.1 0.0 Page 75 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Total 27,966.1 FTE Positions 29,910.3 217.1 34,752.7 234.5 234.5 This Program Contains the following Subprograms: 4 4 4 4 Building Operations Subprogram Mission: Capital Improvement/Building Renewal To demonstrate on an on-going basis the Department's commitment to its customers by providing quality custodial and landscaping services in and around ADOA operated buildings. Space Management SUBPROGRAM SUMMARY BUILDING OPERATIONS Contact: Leo Lamont, Acting Manager Phone: 542-4888 Subprogram Description: This subprogram is responsible for providing daily and emergency custodial services and maintenance of the Capitol Complex landscaping and grounds. A.R.S. 41-701 To provide quality building maintenance services and heating, ventilating and air conditioning (HVAC) system services in ADOA operated buildings. Subprogram Description: This subprogram provides operational and maintenance services, both preventative and corrective, for all ADOA operated buildings in the areas of structural, electrical, plumbing, heating and air conditioning. Other responsibilities include monitoring air quality and responding to environmental concerns. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,519.9 5,934.5 0.0 0.0 2,406.6 5,889.2 0.0 0.0 2,649.8 8,035.2 0.0 0.0 Program Total 8,454.4 8,295.8 10,685.0 FTE Positions 57.5 57.5 57.5 Subprogram Goals and Performance Measures: u Goal 1 - To provide professional, efficient and timely building maintenance and HVAC services to tenants in ADOA operated buildings for HVAC based on annual ADOA survey (8=high) ! Customer Satisfaction Rating for Building Maint. based on annual ADOA survey ! Customer Satisfaction Rating by building occupants based on daily and monthly surveys ! Building equipment inventoried ! Equipment task and schedules written FY 1997 Actual FY 1998 Expected FY 1999 Expected FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 3,763.6 0.0 0.0 0.0 3,824.9 0.0 0.0 0.0 4,053.1 800.0 0.0 0.0 Program Total 3,763.6 3,824.9 4,853.1 FTE Positions 133.0 133.0 137.0 Subprogram Goals and Performance Measures: ($ Thousands) Funding and FTE Amounts: ! Customer Satisfaction Rating ($ Thousands) Funding and FTE Amounts: Subprogram Mission: Performance Measures SUBPROGRAM SUMMARY CUSTODIAL/GROUNDS Contact: Bob Odom, Acting Manager Phone: 542-0055 A.R.S. 41-701 Custodial/Grounds ADA.13.1 ADA.13.2 FY 2000 Expected FY 2001 Expected N/A 5.56 5.8 5.9 6.0 N/A 5.44 5.8 5.9 6.0 N/A N/A 6.0 6.3 6.8 N/A 60% 90% 95% 95% N/A N/A 25% 60% 90% u Goal 1 - To provide state employees and the general public with a clean and aesthetically pleasing environment in which to do business. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Customer satisfaction rating N/A 5.5 5.8 5.9 6.0 for Custodial services based on annual survey (8=high) ! Service Level Agreements met N/A N/A 100% 100% 100% u Goal 2 - To provide the customers of ADOA with an external environment which is clean, attractive and free of safety hazards. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Customer satisfaction rating N/A 5.35 5.8 5.9 6.0 for Grounds services based on annual survey (8=high) ! Hazards identified per month N/A N/A 6 5 4 SUBPROGRAM SUMMARY ADA.13.3 CAPITAL IMPROVEMENT/BUILDING RENEWAL Contact: Tim Brand, Manager Phone: 542-6041 A.R.S. 41-701 Subprogram Mission: To provide review and approval of planning, construction and inspection of ADOA building system capital improvements to ensure compliance with statutory regulation and procurement rules. Subprogram Description: Page 76 Department of Administration General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS The Capital Improvement/Building Renewal subprogram includes: annual compilation, review and recommendation of State Capital Improvement/Land Acquisition Projects to the Governor by October 15; review, approval and inspection of new construction projects; triennial inspection of existing facilities; funding allocation, monitoring and implementation of major facility maintenance projects under the ADOA Building Renewal Program. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 827.7 5,826.7 0.0 0.0 976.2 8,508.3 0.0 0.0 976.2 11,372.1 0.0 Program Total 6,654.4 9,484.5 12,348.3 FTE Positions 10.6 21.0 21.0 Subprogram Goals and Performance Measures: u Goal 1 - To improve customer satisfaction with the management of capital improvement program services for the ADOA Building System. FY 1997 Actual Performance Measures ! Interagency Capital Council ! ! ! ! ! ! ! ! ! ! ! Members satisfaction rating Customer rating for statutory plan/contract review Average days to review plans/specs Average days to review construction contracts Current fiscal year building renewal dollars allocated by end of fiscal year Current fiscal year building renewal dollars encumbered by end of fiscal year Current fiscal year building renewal dollars expended by end of fiscal year Prior fiscal year building renewal dollars allocated by end of fiscal year Prior fiscal year building renewal dollars encumbered by end of fiscal year Prior fiscal year building renewal dollars expended by end of fiscal year Triennial building inspections conducted by the end of fiscal year Building inspections conducted of ADOA managed/operated buildings ADA.13.4 N/A FY 1998 Expected FY 1999 Expected N/A 6.5 FY 2000 Expected 6.75 utilization of ADOA buildings for the benefit of state agencies, their employees and the public. Subprogram Description: Provides management and inventory of existing ADOA building resources, plans for future ADOA building resources, provides office space allocations, designs and constructs office improvements, plans and directs agency relocations, designates and maintains parking areas, provides informational signage for ADOA building resources, and reviews and approves agency office lease. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 6,105.5 746.2 2,242.0 0.0 6,101.0 787.8 1,500.0 0.0 6,111.8 863.4 1,500.0 0.0 Program Total 9,093.7 8,388.8 8,475.2 FTE Positions 16.0 23.0 23.0 Subprogram Goals and Performance Measures: FY 2001 Expected u Goal 1 - To improve customer satisfaction of the facilities management services for the ADOA building system. 7.0 FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 6.5 6.75 7.0 ! Tenant improvements 81% 82% 90% 92% 94% 9.2 18 16 15 14 completed on schedule ! Space utilized 100% 99% 99% 95% 95% 2 2 2 2 2 N/A N/A 6.25 6.5 6.75 N/A N/A 6.0 6.25 6.5 N/A N/A 6.5 6.75 7.0 3.5 3 3 3 2.75 N/A 95% 95% 95% 95% 71% 70% 70% 70% 70% 39% 50% 50% 50% 50% ! Average days for lease review ! Customer satisfaction rating with tenant improvement projects ! Customer satisfaction rating with relocation projects ! Customer satisfaction rating with lease review process ADA.14 PROGRAM SUMMARY FLEET MANAGEMENT N/A 98% 98% 98% 98% 97% 90% 95% 95% 95% 82% 85% 92% 92% 92% Management Services Division Contact: Bill Hernandez, Administrator Phone: 542-0100 A.R.S. 41-803 Program Mission: 903 750 750 750 750 N/A N/A 70 70 70 To manage a fleet of vehicles designated for use by employees and officials of the State of Arizona for the purpose of conducting official state business. Program Description: The functions of the Fleet Management Program include: providing dispatching for the taxi fleet; managing the procurement, assignment, and utilization of the entire fleet; managing the outsourcing of maintenance and repairs of the fleet; managing the record keeping for vehicles during their life in the fleet; providing a refueling site and car wash facilities; providing replacement vehicles for those meeting required criteria; and managing the disposition of replaced vehicles. ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY SPACE MANAGEMENT Contact: Tim Brand, Manager Phone: 542-6041 A.R.S. 41-701 Subprogram Mission: To provide facilities management services for efficient and effective General Government ($ Thousands) Funding and FTE Amounts: Department of Administration FY1997 Actual FY1998 Estimate FY1999 Estimate Page 77 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS General Funds 0.0 0.0 0.0 7,214.0 0.0 0.0 8,360.7 0.0 0.0 10,140.7 0.0 0.0 Program Total 7,214.0 8,360.7 10,140.7 FTE Positions 21.5 21.5 19.0 Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 5.25 5.85 6.35 6.85 19.5% 30.2% 40.6% 50% 60% 65.5 70 75 80 80 quarterly survey (8=high) ! Alternative fuel vehicles in the total fleet ! Average taxi fleet utilization (all vehicle classes) ADA.15 0.0 0.0 1,198.4 0.0 0.0 0.0 1,218.8 0.0 Program Total 1,011.2 1,198.4 1,218.8 FTE Positions 23.8 23.8 23.8 u Goal 1 - To continuously improve the quality of redistribution and sales services to govenment and non-profit organizations and the effective use of resources. u Goal 1 - To provide transportation to State employees and officials on State business. FY 1997 Actual 0.0 0.0 1,011.2 0.0 Program Goals and Performance Measures: Program Goals and Performance Measures: Performance Measures ! Customer satisfaction rating on General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Performance Measures ! On-site customers rating customer services excellent ! In-field customers rating quality excellent ! Property pick-ups on-time ADA.16 PROGRAM SUMMARY FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 59.4% 63.5% 66.5% 69.5% 69.5% N/A 62.1% 65.2% 68.4% 72.2% 99.1% 98.4% 99% 99.4% 99.5% PROGRAM SUMMARY BUSINESS SERVICES SURPLUS PROPERTY MANAGEMENT Management Services Management Services Division Contact: Bill Hernandez, Administrator Phone: 542-0100 Contact: Bill Hernandez, Administrator Phone: 542-0100 A.R.S. 35-193 A.R.S. 41-2606 (B) Program Mission: Program Mission: To reutilize surplus state and federal personal property through an effective and efficient distribution system to eligible governmental and non-profit organizations and to maximize the dollar return to the state on the property sold to the general public. To avoid costly duplication of services by providing centralized support with high quality service to state agencies in the areas of printing, convenience copiers, common office supplies, mail handling (interoffice and U.S. mail), and office machine repair services. Program Description: The functions performed by the Surplus Property Program include: determining the fair market value of all excess and surplus property; determining the disposition of disposal by approving trade-in, direct transfer or distribution, cannibalization, condemn to scrap, disposal through the use of competitive sealed bids, auctions, established markets, and/or posted price sales; marketing programs and items available to potential customers, advertising items available in published flyers, monthly newsletters, and for public sale utilizing auction bulletins and local newspapers; determining and assessing proper service and handling fees for the acquisition, receipt, warehousing, rehabilitation, delivery, distribution or transfer of surplus materials; allocating proceeds from direct transfer or disposal through sale of surplus materials to authorized reimbursable funds; preparing and filing a State Plan of Operation with United States General Service Administration act on behalf of the state with any federal agencies or other surplus agencies regarding federal surplus materials; determining eligibility for the acquisition and distribution of state and federal surplus materials in accordance with federal laws; ensuring that the federal and state surplus revolving funds are being maintained in accordance with the State Plan of Operation and applicable Arizona Administrative Codes. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Page 78 FY1998 Estimate FY1999 Estimate Program Description: The Business Services Program provides quality service to the Arizona Department of Administration (ADOA) and other state agencies in the following areas: printing, including digital copy service, design/typesetting, color printing, professional bindery options and delivery service; office supplies, including 632 inventory items, special orders, and delivery service; mail service, including interagency route service, U.S. Mail processing, and parcel mail service; and repair services for light office machines, including laser printers, fax machines, calculators, typewriters and dictating equipment. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 94.6 0.0 3,258.9 0.0 97.0 0.0 3,205.4 0.0 98.1 0.0 3,237.7 0.0 Program Total 3,353.5 3,302.4 3,335.8 FTE Positions 40.8 40.8 40.8 Program Goals and Performance Measures: u Goal 1 - To meet the printing needs of state agencies better, more Department of Administration General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS cost efficient and faster than competitors. Performance Measures ! Customers rating quality excellent (survey measure) ! Average below private sector price ! Customers rating turnaround time excellent (survey measure) ! Orders delivered on schedule and to specification FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected 85.3% 88.3% 90.3% 92.3% 10% 81.2% 10% 80% 12% 83% 12% 85% 12% 87% 95.5% 95.4% 96.4% 97.4% 98.4% u Goal 2 - To collect and distribute U.S. and Interagency mail effectively and efficiently. Performance Measures ! Customers rating quality excellent FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 58.1% 58.7% 61.7% 64.7% 67.7% 1.2 1.2 1.1 1.0 .99 (survey measure) ! Average days for interagency mail to be routed through the ADOA system (survey measure) ! Average below private sector price ! Customers rating turnaround time excellent (survey measure) ! Laser printers and fax machines on contract FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 90% 93% 95% 97% 8% 86.8% 8% 85.7% 10% 88.7% 10% 91.7% 10% 93.7% 376 413 454 500 u Goal 4 - To provide office supplies to state agencies better, more cost efficient and faster than competitors. Performance Measures ! Customers rating quality excellent (survey measure) ! Average below private sector price ! Customers rating turnaround time excellent (survey measure) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected 0.0 463.0 0.0 0.0 0.0 468.3 0.0 0.0 Program Total 397.9 463.0 468.3 FTE Positions 22.5 36.0 24.0 Program Goals and Performance Measures: u Goal 1 - To provide the Department of Corrections with urgently needed prison beds on schedule and within budget. FY 2001 Expected 83.6% 84% 87% 89% 91% 8% 88.6% 8% 85.7% 10% 88.7% 11% 90.7% 12% 92.7% ! ASPC Lewis complete FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 91% N/A N/A 84% N/A N/A 90% 90% 6.0 92% 92% 6.25 94% 94% 6.5 N/A N/A 60% 90% 100% u Goal 2 - To provide design and construction services to other state agencies within the ADOA Building system on schedule and within budget. Performance Measures ! Projects completed on schedule ! Projects completed within budget ! Customer satisfaction rating FY 1997 Actual 90.3% N/A N/A FY 1998 Expected FY 1999 Expected 84% N/A N/A FY 2000 Expected 90% 90% 6.25 FY 2001 Expected 92% 92% 6.5 94% 94% 6.75 (8=high) ADA.18 PROGRAM SUMMARY STATE BOARDS OFFICE Management Services Division Contact: Dolores DeBaca, Office Manager Phone: 542-3095 A.R.S. 35-193 CONSTRUCTION SERVICES Program Mission: General Services Division To provide centralized general office and accounting support to small licensing agencies in a timely and cost effective manner. Contact: Bruce Ringwald, General Manager Phone: 542-6051 Program Description: A.R.S. 41-791; 31-253 Program Mission: To provide construction services to ensure safe and secure environments for state agencies, their employees, the public and wards of the State. The program provides services to small licensing agencies in the areas of: reception services, budgeting, personnel, financial accounting, purchasing, payroll and agency liaison among a variety of state programs. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Program Description: This program is responsible for the design, construction, and remodel services for state facilities by utilizing consultants, contractors and/or the Inmate Construction Program. Currently, there are 29 prison projects under construction for a total of $205,543,720. The seven new large prison projects under construction in FY 1998 have appropriated funds of $56,100,000 and additional funding of $41,100,000 in FY 1999 and $15,700,000 federal funds has been added. General Government FY1999 Estimate 0.0 397.9 0.0 0.0 PROGRAM SUMMARY ADA.17 FY1998 Estimate (8=high) 92.4% 358 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Performance Measures ! Projects completed on schedule ! Projects completed within budget ! Customer satisfaction rating u Goal 3 - To provide maintenance and repair services to state agencies which are contemporary with technology of current office equipment. Performance Measures ! Customers rating quality excellent FY1997 Actual FY 2001 Expected 86.7% FY 1997 Actual ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 189.6 0.0 0.0 0.0 191.4 0.0 0.0 0.0 192.9 0.0 Program Total 189.6 191.4 192.9 FTE Positions 2.5 2.5 2.5 Department of Administration Page 79 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Goals and Performance Measures: u Goal 1 - To provide quality service and effective use of resources. Performance Measures ! Customer satisfaction rating for timeliness on quarterly survey (8=high) ! Customer satisfaction rating for responsiveness on quarterly survey ! Customer satisfaction rating for quality on quarterly survey ADA.19 FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected 6.0 FY 2000 Expected 6.25 FY 2001 Expected 6.5 6.75 N/A 6.1 6.25 6.5 6.75 N/A 6.2 6.4 6.6 6.75 FY 1997 Actual Performance Measures HUMAN RESOURCES MANAGEMENT FY 1999 Expected FY 2000 Expected FY 2001 Expected on annual survey (8=high) ! Average turnaround time for 2.9 3.0 2.9 2.8 2.7 issuance of hiring lists (excluding advertised positions) ! Hiring supervisor satisfaction level with quality of candidates (5=high) 4.1 4.2 4.5 4.5 .4.5 u Goal 2 - To provide efficient, timely classification and compensation services to meet our agency, employee and public customers' needs. Performance Measures ! Class specs reviewed for current PROGRAM SUMMARY FY 1998 Expected FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 90 100 200 300 4.9 4.0 3.5 3.0 2.5 8.1 7.0 6.5 6.0 5.0 N/A 1 1 1 1 N/A 5.42 5.8 5.9 6.0 Program Mission: applicability ! Average turnaround time for establishing new covered positions ! Average turnaround time for reclass/regrade covered positions ! Average turnaround time for abolishing a covered position ! Customer satisfaction rating based on annual survey (8=high) To provide efficient, timely, customer-driven professional human resources services to meet our agency, employee and public customers' needs. u Goal 3 - To provide efficient, timely customer-driven professional human resources management services to agency management and employees in order to accomplish their missions. Human Resources Contact: James Matthews, Assistant Director Phone: 542-5482 A.R.S. 41-702 Program Description: To direct and guide the management and staff of the Human Resources Division; develop recruitment strategies to attract qualified candidates, evaluate applicants for qualifications and refer qualified candidates to agencies for consideration. This program supports and presents mandated training courses and a variety of management development courses to employees; establishes on-site Agency Human Resources Management System (AHRMS) offices to provide professional human resources management services and consultation to agency management and to serve as liaison between the agency and the Human Resources Division; provides services that impact employee job specifications and pay, manages a classification system/process to ensure that the job structure is based on the content and relative contributions of work; and provides market salary data to use in the comparative process in establishing pay differentials among jobs. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 6,632.0 0.0 0.0 0.0 7,550.6 0.0 0.0 0.0 8,440.6 0.0 0.0 Program Total 6,632.0 7,550.6 8,440.6 FTE Positions 119.5 123.0 124.0 Performance Measures ! Customer satisfaction rating for Develops Personnel Rules and Policies based on annual survey (8=high) ! Customer satisfaction rating for Personnel Rule Guidance based on annual survey ! Customer satisfaction rating for Process Fourth Level Grievances based on annual survey ! Customer satisfaction rating for Assists Agencies through On-Site AHRMS Offices based on annual survey FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 5.67 5.8 5.9 6.0 N/A 6.13 6.23 6.33 6.43 N/A 6.25 6.35 6.45 6.55 N/A 6.42 6.52 6.62 6.72 u Goal 4 - To provide professional training services to all state employees. Performance Measures ! Managers/supervisors trained in the mandatory managerial training program ! Customer satisfaction rating based on annual survey (8=high) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 240 90 60 N/A 5.69 5.8 5.9 6.0 u Goal 5 - To provide efficient and timely business management and computer services to Human Resources' sections and units. Performance Measures ! Agencies brought on line to FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected N/A FY 2000 Expected 9 4 FY 2001 Expected 2 Resumix Program Goals and Performance Measures: u Goal 1 - To provide qualified employment candidates in a timely manner to state service agencies so they can accomplish their missions. Performance Measures ! Average turnaround time for processing examination results ! Customer satisfaction rating based Page 80 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ADA.20 PROGRAM SUMMARY EMPLOYEE GROUP BENEFITS Human Resources 2.9 2.5 2.0 1.5 1.5 Contact: James Matthews, Assistant Director Phone: 542-3644 N/A 5.08 5.8 5.9 6.0 A.R.S. 41-702, 38-651 to 38-654 Department of Administration General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Mission: agencies and Arizona citizens. To provide benefits that effectively compete with other employers' benefits and contribute toward improving the welfare and lifestyle of state employees, retirees and their families. Program Description: Program Description: Administers an employer maintained plan which provides a variety of group insurance plans for employees or their beneficiaries that are principally employer paid with some costs shared by employees. Plans currently offered include: medical, dental, life, accidental death and dismemberment, supplemental life, dependent life and disability; manages the contract for an on-site employee child day care center; provides an employee assistance component, an employee wellness component, an occupational health component and a reduced-rate child day care referral component. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 0.0 0.0 208,705.3 0.0 0.0 0.0 201,752.6 0.0 0.0 2,478.7 208,466.3 0.0 Program Total 208,705.3 201,752.6 210,945.0 FTE Positions 24.0 21.5 21.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Goals and Performance Measures: u Goal 1 - To administer, through family friendly policies and programs, a competitive benefits program at an affordable cost, within the budgetary constraints. Performance Measures ! Employees attending a wellness class/screening, requested a book/tape/brochure ! Customer satisfaction rating for Provides Employee Group Benefits Plans based on annual survey (8=high) ! Customer satisfaction rating for Provides Employee Wellness Services based on annual survey ! Comparison of beneftis to 20 comparable organizations ! Enrollment and change forms processed by the following payday ! Life and STD claims processed within 1 working day after receipt of completed package ! Retiree enrollments and changes within 5 working days of receipt ADA.21 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 8,392 25,000 25,500 26,000 30,000 N/A 5.45 6.0 6.2 6.4 N/A 6.02 6.12 6.22 6.32 8th 8th 8th 8th 8th N/A N/A 92% 94% 96% N/A N/A 85% 88% 92% N/A N/A 85% 88% 92% The Information Services program is responsible for providing information technology and networking services to state agencies. These types of services are typically host based processing, application development, system and technical support, data and/or voice networking, all relevant security assessments, evaluation and provisioning, and consulting from throughout the program's six working sections. Services are charged back to the customer through a monthly billing process. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 934.2 22,617.8 0.0 0.0 0.0 24,911.3 0.0 0.0 0.0 24,330.1 0.0 0.0 Program Total 23,552.0 24,911.3 24,330.1 FTE Positions 266.3 211.3 211.3 This Program Contains the following Subprograms: 4 4 4 4 4 Information Processing Center Enterprise Applications Enterprise Network Services Information Security Finance and Planning SUBPROGRAM SUMMARY ADA.21.1 INFORMATION PROCESSING CENTER Contact: William Parker, Assistant Director Phone: 542-2250 A.R.S. 41-702, 41-713 Subprogram Mission: To provide timely, cost-effective and secure computer resources and services that support the strategic mission of the agencies of Arizona State government. Subprogram Description: The Information Processing Center (IPC) owns and operates a full spectrum of computers and peripheral equipment. All support activities are to serve the information processing needs of state agencies. The IPC operates on a cost recovery basis, billing each customer monthly for resources consumed and paying paying all operating expenses from the resulting revenue. The IPC operates 24 hours per day, 365 days per year. PROGRAM SUMMARY INFORMATION TECHNICAL SERVICES Information Services Division Contact: William Parker, Assistant Director Phone: 542-2250 A.R.S. 41-703, 41,711, 41-713, 41-798, 41-801 Program Mission: To provide business enhancing information services to ADOA, state General Government Department of Administration Page 81 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ($ Thousands) Funding and FTE Amounts: FY1999 Estimate FY1997 Actual 0.0 5,588.8 0.0 0.0 0.0 5,979.4 0.0 0.0 0.0 6,342.8 0.0 0.0 Program Total 5,588.8 5,979.4 6,342.8 FTE Positions 62.5 64.5 64.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 934.2 3,104.7 0.0 0.0 0.0 3,527.8 0.0 0.0 0.0 3,711.4 0.0 0.0 Program Total 4,038.9 3,527.8 3,711.4 FTE Positions 77.4 51.4 51.4 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u Goal 1 - To satisfy customer needs and expectations for hostbased processing and data storage. u Goal 1 - To ensure that all applications used to support the State of Arizona and the Department of Administration are compliant with the changes necessary to ensure Year 2000 compliance. FY 1997 Actual Performance Measures ! Customer satisfaction rating N/A FY 1998 Expected FY 1999 Expected 5.45 6.0 FY 2000 Expected 6.2 FY 2001 Expected 6.4 for Mainframe services based on annual survey (8=high) ! Customer satisfaction rating for Mid-Range Processing services based on annual survey ! Customer requests for products and services completed as scheduled ! Time facilities are available Performance Measures N/A 5.0 6.0 6.2 6.4 90% 94% 97% 98% 99% 99% 99.5% 99.5% 99.5% 99.5% u Goal 2 - To provide comprehensive HELPDESK services. FY 1997 Actual Performance Measures ! Average questions answered by the Help Desk on a monthly basis ! Calls resolved on first contact with the Help Desk ADA.21.2 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,380 2,450 2,550 2,600 2,700 94% 96% 98% 99% 100% ! AFIS Applications completed and upgraded to be Year 2000 Compliant ! HRMS Applications completed and upgraded to be Year 2000 compliant ! ADOA Division's non-legacy systems, applications, and tools upgraded or replaced to be Year 2000 complaint Performance Measures Year 2000 compliant ! Time priority 1 modifications/enhancements are completed correctly ! Time priority 1 modifications/enhancements are on-line of scheduled uptime ! Increase in customer satisfaction rating ENTERPRISE APPLICATIONS Contact: William Parker, Assistant Director Phone: 542-2250 A.R.S. 41-702, 41-713 Subprogram Mission: To provide information technology business solutions for the Arizona Department of Administration by enabling and supporting state agencies in achieving statewide business goals and objectives in an environment where each solution affects multiple agencies. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5% 40% 100% N/A N/A 10% 65% 100% N/A N/A 50% 85% 100% N/A N/A u Goal 2 - To provide the required standards, services and support for small agencies, medium agencies and boards in Information Technology necessary to ensure our customers success in meeting their business needs. ! Customers upgraded to be SUBPROGRAM SUMMARY FY 1997 Actual FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 30% 95% 100% N/A N/A 92% 94% 95% 98% N/A 95% 97% 98% 99% N/A N/A Baseline 5% 5% u Goal 3 - To provide the required standards, services and support for automated systems necessary to ensure our customers success in providing Financial services and Human Resource services to the State of Arizona. Subprogram Description: This subprogram is responsible for defining and developing applications that are best suited to solving statewide business problems. It provides expertise to evaluate, develop and implement the proper technologies and applications that address the business problem. The subprogram also supports those applications and technologies. Page 82 Performance Measures ! Time AFIS prioirty 1 modifications/enhancements are completed correctly ! Time AFIS priority 1 modifications/enhancements are on-line of scheduled uptime ! Time HRMS priority 1 modifications/enhancements are completed correctly ! Time HRMS priority 1 modifications/enhancements are on-line of scheduled uptime Department of Administration FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 92% 94% 95% 98% N/A 95% 97% 98% 99% N/A 92% 94% 95% 98% N/A 95% 97% 98% 99% General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Increase in customer N/A N/A Baseline 5% 5% satisfaction rating u Goal 4 - To provide the required standards, services and support for the ADOA Local Area Network (LAN) to ensure our customers success in providing financial services and human resource services to the State of Arizona. Performance Measures FY 1997 Actual ! Time LAN priority 1 FY 1998 Expected FY 1999 Expected FY 2000 Expected u Goal 2 - To improve the delivery of voice, video and data communications services. ! Average Voice customer FY 2001 Expected N/A 92% 94% 95% 98% N/A 95% 97% 98% 99% modifications/enhancements are completed correctly ! ! ! Time LAN priority 1 modifications/enhancements are on-line of scheduled uptime ! Increase in customer satisfaction rating ! N/A N/A Baseline FY 1997 Actual Performance Measures 5% 5% ! SUBPROGRAM SUMMARY ADA.21.3 ENTERPRISE NETWORK SERVICES Contact: William Parker, Assistant Director Phone: 542-2250 ! service orders completed monthly Average WAN customer service orders completed monthly Average Internet customer service orders completed monthly Ratio of Voice customer service orders completed to service orders received annually Ratio of Internet customer service orders completed to service orders received annually Voice repair completed orders within negotiated completion period ! Average customer data repair A.R.S. 41-702, 41-713 orders received monthly ! Customer satisfaction rating for Voice services (8=high) ! Customer satisfaction rating for WAN services ! Customer satisfaction rating for Internet services Subprogram Mission: To provide full voice and data telecommunications services for all Arizona State Government agencies. Subprogram Description: The Enterprise Network Services program is responsible for the overall installation, management and research of common voice and data communications services and equipment. The program is specifically chartered for the Capitol Mall, the Tucson State Office complex, and other State Government locations. Fee-for-service standards-based telecommunications products and services are available including comprehensive design and consulting support. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 0.0 11,502.7 0.0 0.0 0.0 10,236.2 0.0 0.0 Program Total 10,714.0 11,502.7 10,236.2 FTE Positions 68.3 51.9 51.9 FY 2000 Expected FY 2001 Expected 655 622 660 637 673 2 3 5 6 8 24.2 17.9 20 25 35 1.02 1.03 1.05 1.08 1.10 1 1.02 1.04 1.05 1.07 99.8% 99.9% 100% 100% 100% 110 120 140 170 210 6.3 6.5 6.7 6.9 7.1 5.9 6.0 6.2 6.4 6.6 6.0 6.2 6.5 6.6 6.7 FY 1997 Actual Performance Measures ! Time voice system facilities are accessible and available ! Time WAN system facilities are accessible and available ! Time Internet system facilties are accessible and available FY1999 Estimate 0.0 10,714.0 0.0 0.0 FY 1999 Expected u Goal 3 - To ensure high availability and accessibility to all ENS systems for all ATS customers. ($ Thousands) Funding and FTE Amounts: FY 1998 Expected ADA.21.4 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 99% 99.2% 99.4% 99.6% 99.8% 98% 98.5% 98.7% 99% 99.2% 98% 99.4% 99.5% 99.6% 99.8% SUBPROGRAM SUMMARY INFORMATION SECURITY Contact: William Parker, Assistant Director Phone: 542-2250 A.R.S. 41-702, 41-713 Subprogram Mission: To provide information and physical protection to State information and technology resources. Subprogram Goals and Performance Measures: u Goal 1 - To manage the Arizona Telecommunications System (ATS) through the on-going delivery of State voice, video and data communication services. Performance Measures ! Successful completion of ATS Request for Proposals ! Successful completion of ATS PIJs ! Successful completion of ATS Blueprints ! Successful completion of ATS Projects General Government FY 1998 Expected FY 1997 Actual FY 1999 Expected FY 2000 Expected Subprogram Description: FY 2001 Expected 3 2 3 2 2 6 5 5 4 4 N/A 1 1 1 1 N/A 1 2 2 2 This subprogram is responsible for protecting information stored, processed and transmitted from ADOA. The subprogram provides authorized access to internal and external data networks and prevents unauthorized access to State information networks from external sources. The subprogram also provides business continuity planning assistance to State agencies in the event of business service interruption. Department of Administration Page 83 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Reduction in posted (incorrect) ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 759.3 0.0 0.0 0.0 878.1 0.0 0.0 0.0 899.1 0.0 0.0 Program Total 759.3 878.1 899.1 FTE Positions 11.1 11.3 11.3 FY 1998 Expected FY 1999 Expected FY 2000 Expected N/A 50% 85% 98% 99% ! Reduction in violations by N/A 5% 10% 50% 65% ! Customer satisfaction rating N/A 6.0 6.5 6.7 7.0 (8=high) ! New user requests completed within two business days 85% 87% 90% 92% 94% customer group total 100% 14% 10% 10% 10% 10% 90% 95% 95% 98% 100% 3 2 1 0 0 FY 1997 Actual Performance Measures N/A FY 1998 Expected FY 1999 Expected 6.4 FY 2000 Expected FY 2001 Expected 7.2 7.0 7.3 ADA.22 PROGRAM SUMMARY 9-1-1 EMERGENCY TELECOMMUNICATIONS Information Services Contact: Bill Parker, Assistant Director Phone: 542-2250 A.R.S. 41-704 To proactively support the planning, establishment, implementation and ongoing operation of 9-1-1 services throughout Arizona. Program Description: A.R.S. 41-702, 41-713 Subprogram Mission: To provide all financial and budgeting, charge-back billing, fixed assets, facilities, and a variety of administrative functions in support of the Information Services Division. Subprogram Description: The Finance and Planning subprogram is responsible for the creation and processing of all division accounting and budgeting procedures. It is also responsible for the accuracy and timeliness of division financial reporting to departmental and divisional management. The subprogram administers and provides administrative services such as facilities maintenance and asset tracking, employee development, strategic and 3-Year IT planning, and personnel and payroll support. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1999 Estimate 0.0 1,943.1 0.0 0.0 0.0 2,930.5 0.0 0.0 0.0 3,140.6 0.0 0.0 1,943.1 2,930.5 3,140.6 26.0 32.2 32.2 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 5,393.3 0.0 0.0 0.0 8,501.1 0.0 0.0 0.0 9,816.2 0.0 Program Total 5,393.3 8,501.1 9,816.2 FTE Positions 2.0 2.0 2.0 FY 1999 Expected Performance Measures ! Plans approved for funding ! Areas where new 911 service is FY 2000 Expected FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100% 2 100% 1 100% 2 100% 2 100% 2 99.8% 100% 100% 100% 100% established u Goal 2 - To effectively and efficiently manage and administer the 9-1-1 Emergency Telecommunications Revolving Fund. u Goal 1 - To provide the division with timely and accurate financial, management information and budgeting data. FY 1998 Expected Program Goals and Performance Measures: u Goal 1 - To ensure in partnership with the political subdivisions that the necessary planning and budgeting occurs and all citizens of Arizona will have equal access to 9-1-1 services. ! Telephones that have 911 access Subprogram Goals and Performance Measures: FY 1997 Actual This program is responsible for reviewing plans and annual budget requests from political subdivisions. The planning and review process is established under the authority of A.R.S. 41-704(A). Support is provided to local administrators and emergency service providers in qualifying for funding of all appropriate 9-1-1 services within their respective jurisdiction(s). Invoices are submitted for payment under the 9-1-1 funding rules and are evaluated and processed in a prompt and effective manner. ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: Page 84 95% Program Mission: SUBPROGRAM SUMMARY FINANCE AND PLANNING Contact: William Parker, Assistant Director Phone: 542-2250 Performance Measures 90% u Goal 2 - To provide ADOA customers with a combined, user friendly, automation and telecommunications billing, invoicing and reporting system. FY 2001 Expected ! Customers trained ADA.21.5 80% (8=high) u Goal 1 - To protect State information and technology resources. FY 1997 Actual 20% ! Accounting periods in arrears ! Customer satisfaction rating Subprogram Goals and Performance Measures: Performance Measures journal entries ! Monies delinquent from previous months ! YTD cost recovery FY 2001 Expected Department of Administration General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 Actual Performance Measures ! Annual tax recommendations completed by May 15th ! Invoices processed within 15 days after receipt ! Customers rating services as positive u General Government u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 90% 92% 95% 98% 99% u u u u Department of Administration Page 85 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Evaluations rating the ALJ AGENCY/PROGRAM SUMMARY OFFICE OF ADMINISTRATIVE HEARINGS HGA Cliff Vanell, Director Contact: Gail Ehrlich, Agency Coordinator 542-9826 A.R.S. 41-1091.01 Agency/Program Mission: To contribute to the quality of life of the State of Arizona by fairly and impartially hearing the contested matters of our fellow citizens arising out of State regulation. Agency/Program Description: This agency commenced operation January 1, 1996. Previously, administrative hearings have been conducted "in-house" in each respective State agency or occupational board. The creation of the Office of Administrative Hearings as a separate agency charged with providing administrative law judges has interjected increased professional detachment and physical distance to ensure confidence in the independence and fairness of the administrative hearings. 96.4% 98% 99% 99% 99% 96% 97% 98.0 99% 99% 94.3% 95.2% 96.5% 97.5% 98.5% 89% 91.1% 92% 93% 94% 91.2% 94.1% 95.1% 96.1% 97.1% ! Evaluations rating the staff as 92.4% 95% 96% 97% 98% responding promptly and completely to questions ! Evaluations rating the staff excellent or good in courteous treatment 94.1% 97.3% 98.3% 99% 99% excellent or good in the use of clear and neutral language ! Evaluations rating the ALJ excellent or good in impartiality ! Evaluations rating the ALJ excellent or good in dealing with the issues of the case ! Evaluations rating the Office excellent or good in sufficient space ! Evaluations rating the Office excellent or good in providing freedom from distractions u u u u u u ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 859.6 416.2 32.7 0.0 597.9 732.7 34.9 0.0 614.1 753.3 35.0 0.0 1,308.5 1,365.5 1,402.4 Capital Funds 0.0 0.0 0.0 Agency Total 1,308.5 1,365.5 1,402.4 FTE Positions 22.0 22.0 22.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To conduct hearings in a timely fashion. Performance Measures ! Average time from hearing request to hearing scheduling (days) ! Average time from hearing scheduling to first scheduled hearing (days) ! Average time from the first scheduled hearing to the conclusion of the hearing (days) ! Average time from the conclusion of the hearing to transmission of the decision to the agency ! Cases calendared ! Hearings held ! New cases calendared to cases concluded FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 12.54 10.82 9.0 8.0 7.0 57.70 58.58 58.0 58.0 58.0 36.7 9.38 10 10 10 17.19 13.8 15.0 15.0 15.0 2,386 1,584 1.04:1 2,273 1,489 1.05:1 2,400 1,590 1:1 2,400 1,590 1:1 2,400 1,590 1:1 u Goal 2 - To increase client satisfaction. Performance Measures ! Cases reheard ! Cases appealed to Superior Court ! Evaluations rating the ALJ FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1.9% 3.9% 98% 1.78% 4.2% 99% 1.5% 4.0% 99% 1.5% 4.0% 99% 1.5% 4.0% 99% 96.5% 97.5% 98.5% 99% 99% excellent or good in attentiveness ! Evaluations rating the ALJ excellent or good in explaining the hearing process Page 86 Office of Administrative Hearings General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FTE Positions AGENCY SUMMARY ATTORNEY GENERAL - DEPARTMENT OF LAW AGA Grant Woods, Attorney General Contact: Tom Augherton, Chief of Administration 542-8014 672.0 781.0 769.5 Agency Goals and Key Performance Measures: u Goal 1 - To apply information technology to establish a system necessary to provide adequate information regarding personnel productivity and future requirements while improving the efficiency and effectiveness of the agency. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected Agency Mission: To provide comprehensive legal protection to the citizens of Arizona and quality legal services to the agencies of the State of Arizona. Agency Description: The Office of the Attorney General was created by Article V, Section I of the Arizona Constitution. The Attorney General is an elected position and holds office for a four year term. Powers of the Attorney General are conferred by the state Constitution or by statute. The fundamental obligation of the Attorney General is to act as legal advisor to all state agencies except those few exempted by law. Additionally, primary responsibilities include prosecuting and defending proceedings in which the state has an interest and render written opinions upon questions of law. To accomplish these responsibilities, the Attorney General has organized the Department of Law into five divisions. These divisions are the Civil Division, the Civil Rights Division, the Criminal Division, the Economic Security Division, and the Administration Division. Respectively, these divisions are responsible for legal services to state agencies, consumer advocacy and civil rights enforcement, criminal investigation and prosecution, legal services for selected social service offerings, and department organization and policy direction. Each division is further organized into sections, which specialize in a particular area of practice. ! Current data base applications transferred onto year 2000 compliant system ! Personal computers updated to operate year 2000 compliant applications N/A N/A 80% 100% N/A N/A 20% 80% 100% N/A u Goal 2 - To utilize information derived from updated applications to establish benchmarks for future planning. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Average "chargable" hours worked per FTE ! Average cost per "chargable" hour worked AGA.1 1,060 1,160 1,250 1,250 1,250 $76 $70 $62 $62 $62 PROGRAM SUMMARY CIVIL DIVISION Civil Division Contact: H. Leslie Hall, Division Chief Counsel Phone: 542-7775 A.R.S. 41-191 Program Mission: ($ Thousands) Agency Summary: FY1997 Actual Ø CIVIL DIVISION Ø CIVIL RIGHTS DIVISION Ø CRIMINAL DIVISION SECURITY Ø ECONOMIC DIVISION FY1998 Estimate FY1999 Estimate 18,892.9 22,014.1 22,790.5 2,436.8 2,961.4 2,926.6 19,594.1 21,864.7 22,171.4 1,379.3 2,636.2 2,200.7 9,106.1 9,188.2 9,561.3 Capital Funds 0.0 0.0 0.0 Agency Total 51,409.2 58,664.6 59,650.5 Ø ADMINISTRATION DIVISION ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 23,190.9 1,659.9 22,569.8 3,988.6 24,406.1 12,907.5 17,485.9 3,865.1 24,622.9 21,180.8 10,189.6 3,657.2 51,409.2 58,664.6 59,650.5 Capital Funds 0.0 0.0 0.0 Agency Total 51,409.2 58,664.6 59,650.5 Operating Funds Subtotal General Government To provide high-quality legal representation at the lowest price to the State of Arizona, its agencies, officers, and employees when acting within the scope of their employment. Program Description: The Civil Division consists of attorneys and support staff whose principal assignments focus them on specific areas of civil law. In addition, the program provides day-to-day legal services to a number of the departments, boards, and commissions of the State of Arizona. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 6,552.2 663.9 11,676.8 0.0 6,988.4 5,457.9 9,567.8 0.0 7,194.7 13,404.3 2,191.5 0.0 Program Total 18,892.9 22,014.1 22,790.5 FTE Positions 328.0 351.7 355.2 This Program Contains the following Subprograms: 4 Administrative Law 4 Consumer Protection and Advocacy 4 Attorney General - Department of Law Page 87 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Land and Natural Resources 4 4 4 4 4 4 u Goal 2 - To meet increasing client demands for representation at regulatory hearings. Licensing and Enforcement Solicitor General and Opinions FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected Tax and Collection Enforcement Performance Measures Insurance Defense ! Training sessions Transportation u Goal 3 - To timely review increasing numbers of contracts submitted by client agencies. Antitrust Unit AGA.1.1 SUBPROGRAM SUMMARY Performance Measures ADMINISTRATIVE LAW Contact: Thomas I. McClory, Section Chief Counsel Phone: 542-1610 Performance Measures To provide general legal services to over 60 state officers and agencies in order to assist them in accomplishing their mission by advising and counseling; drafting and reviewing legislation, contracts, leases, rules and opinions; and, litigating lawsuits and administrative matters. Subprogram Description: This section consists of units of attorneys whose principal assignments focus on specific areas of law. In addition, the section provides day-to-day legal services to a number of the departments, boards and commissions. The general day-to-day services include: Advising and counseling; writing opinions; representation in lawsuits, administrative hearings and other contested matters; drafting and reviewing legislation, contracts, leases, bonds and other miscellaneous legal documents; and reviewing for certification rules promulgated by client agencies. Its major areas of expertise are administrative law, employment law, health law, education law and procurement law. The section is divided into five units: Health services unit; Procurement and contracts unit; Education unit; Employment unit; and the General law unit. In addition, lawyers within the section may be assigned special projects, including rule review, Inter-Agency Service Agreement review, campaign finance enforcement and lobbyist reporting enforcement. ($ Thousands) General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FY1998 Estimate 4 FY 1998 Expected 1 1 FY1999 Estimate 1,605.8 0.0 1,212.3 0.0 1,941.6 1,658.8 0.0 0.0 1,992.1 1,686.5 0.0 0.0 2,818.1 3,600.4 3,678.6 FY 1997 Actual FY 1998 Expected 48.8 49.9 Subprogram Goals and Performance Measures: FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Client planning meetings 20 20 20 20 20 ! Informational meetings 60 60 60 60 60 Page 88 FY 2000 Expected 1 4 FY 2001 Expected 1 1 FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 0 10 10 10 ! Campaign finance actions 0 75 15 15 15 1,674 1,574 1,600 1,600 1,600 initiated ! Contracts reviewed SUBPROGRAM SUMMARY AGA.1.2 CONSUMER PROTECTION AND ADVOCACY Contact: Sydney Davis, Section Chief Counsel Phone: 542-3702 A.R.S. 41-191 Subprogram Mission: To engage in civil enforcement of financial and consumer fraud cases, advocacy and public education on consumer protection issues with an emphasis on fraud and abuse concerns of the elderly, as well as to provide representation in judicial and administrative cases, legal advice and assistance in legislative and rule-making matters to client state agencies. Subprogram Description: The Consumer Protection and Advocacy Section enforces laws relating to consumer fraud and civil racketeering and represents state agencies that regulate real estate, insurance, banking and securities. The Consumer Fraud Unit enforces the Arizona Consumer Fraud Act. The Agency Unit provides legal representation to the Banking, Insurance and Real Estate Departments and the Securities Division of the Corporation Commission in judicial administrative cases and provides those agencies with legal advice in matters related to their regulatory authority. The Section also includes an Elder Affairs Program, which provides education and advocacy to protect elderly citizens from fraud and abuse. The Section provides consumer information to the general public and processes consumer complaints. ($ Thousands) FY1997 Actual 50.4 u Goal 1 - To improve agency client satisfaction by increasing communication between the section and the client agencies. Performance Measures FY 1999 Expected 4 ! Lobbyist actions initiated Funding and FTE Amounts: FTE Positions 4 u Goal 4 - To increase efforts in performing Attorney General program duties. Subprogram Mission: FY1997 Actual FY 1997 Actual ! Standard form contracts A.R.S. 41-191 Funding and FTE Amounts: 2 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,843.2 0.0 963.9 0.0 1,939.4 127.3 2,029.0 0.0 2,001.9 127.5 2,032.6 0.0 Program Total 2,807.1 4,095.7 4,162.0 FTE Positions 58.3 60.3 60.8 Attorney General - Department of Law General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Goals and Performance Measures: ($ Thousands) Funding and FTE Amounts: u Goal 1 - To be responsive to public concerns about consumer fraud. FY 1997 Actual Performance Measures FY 1998 Expected FY1997 Actual FY 1999 Expected FY 2000 Expected FY 2001 Expected ! CIC Complaints opened 12,000 13,700 14,300 15,000 15,750 ! CIC Complaints closed 22,200 25,000 26,250 27,500 29,750 ! CIC Telephone calls received 67,000 70,000 70,500 71,000 71,500 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 592.4 0.0 211.7 0.0 600.5 200.0 0.0 0.0 617.1 200.3 0.0 0.0 Program Total 804.1 800.5 817.4 FTE Positions 13.0 13.0 13.0 u Goal 2 - To protect the public from consumer fraud. FY 1997 Actual Performance Measures ! Civil cases opened ! Judgments FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 220 286 300 315 330 74 81 81 81 81 u Goal 3 - To provide quality legal representation to state agencies, assisting them to regulate the real estate, banking, securities and insurance industries. FY 1997 Actual Performance Measures ! Administrative cases filed ! Administrative orders obtained FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 296 218 229 240 252 64 71 78 85 93 FY 1997 Actual ! Speaking engagements/ public 150 FY 1998 Expected FY 1999 Expected 170 FY 2000 Expected 178 187 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Monies recovered, generated 28.9 19 19 19 19 and/or saved (millions) ! Satisfaction rating on client survey 82% 82% 82% 82% 82% AGA.1.4 SUBPROGRAM SUMMARY LICENSING AND ENFORCEMENT Contact: Montgomery Lee, Section Chief Counsel Phone: 542-1610 FY 2001 Expected 197 presentations AGA.1.3 u Goal 1 - To provide quality, timely and effective legal services to our client agencies in furtherance of their goals. Performance Measures u Goal 4 - To educate the public and increase public awareness of consumer protection and elder abuse issues. Performance Measures Subprogram Goals and Performance Measures: A.R.S. 41-191 Subprogram Mission: To protect the citizens of Arizona by providing quality, timely and efficient legal service to client regulatory agencies. SUBPROGRAM SUMMARY LAND AND NATURAL RESOURCES Contact: Diane Hienton, Section Chief Counsel Phone: 542-1401 A.R.S. 41-191 Subprogram Mission: To provide quality, timely, and effective legal services to our client agencies in furtherance of their goals in a manner consistent with the legal responsibilities of the Office of the Attorney General and the highest standards of our profession. Subprogram Description: The Land and Natural Resources Section provides a full range of legal services to state agencies, boards and commissions involved with the sale, leasing and management of state trust lands and with the management of state parks and recreation programs. Services provided include representation in litigation cases, legal assistance in urban land disposition projects, negotiation and documentation of land acquisitions, determination of applicability of environmental regulations to state lands, and day-to-day advice and counsel. Because services provided are in support or defense of large dollar cases, the section consistently earns and saves the State substantial sums of money in conjunction with its client agencies. Subprogram Description: The Licensing and Enforcement Section represents a multitude of regulatory agencies. The attorneys in this section represent, advise and practice before agencies such as the Accountancy Board, Chiropractic Board, Dental Board, Medical Examiners Board, Department of Liquor Licenses and Control, Registrar of Contractors and other agencies which license professions, occupations or businesses. The legal services provided by this section include: advising and counseling; writing legal opinions; initiating and defending lawsuits and appeals; conducting administrative hearings and other contested matters; drafting and reviewing bonds, contracts, forms and other legal documents; and assisting client agencies in drafting rules, policies and procedures. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 716.2 0.0 564.2 0.0 793.6 766.1 0.0 0.0 818.2 781.8 0.0 0.0 Program Total 1,280.4 1,559.7 1,600.0 FTE Positions 25.3 27.9 27.9 Subprogram Goals and Performance Measures: u Goal 1 - To provide quality, timely and efficient legal services to client regulatory agencies. General Government Attorney General - Department of Law Page 89 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Client agencies served 38 38 38 38 38 ! Board, Commission & 420 450 460 470 480 Department meetings attended Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 1997 Actual ! Days to respond to request for u Goal 2 - To provide quality litigation services to client regulatory agencies. Performance Measures u Goal 2 - To decrease the time it takes to issue formal legal opinions. FY 1998 Expected 75 80 FY 1999 Expected 80 FY 2000 Expected FY 2001 Expected 80 80 legal opinion FY 2000 Expected FY 2001 Expected ! Administrative Hearings 518 525 550 575 600 Conducted ! Briefs, motions, pleadings and other legal documents filed 595 600 625 650 675 u Goal 3 - To provide quality legal advice to State entities needing independence. Performance Measures FY 1997 Actual ! Agency hearings and advice FY 1998 Expected 804 850 FY 1999 Expected 875 FY 2000 Expected FY 2001 Expected 900 925 u Goal 4 - To increase education and enforcement efforts of select Attorney General program duties to prevent violations of law. SUBPROGRAM SUMMARY AGA.1.5 SOLICITOR GENERAL AND OPINIONS Contact: Tim Delaney, Solicitor General Phone: 542-3333 Performance Measures A.R.S. 41-191 ! Public Service Orientation Subprogram Mission: contacts ! Open Meeting Law Enforcement Team contacts To ensure consistency in position and high quality in presentations by the State in civil appeals, oversee the production of accurate and timely Attorney General opinions, provide quality independent advice to state agencies, represent four state entities, provide direction on Open Meeting Law and ethics matters, and assist lawyers throughout the Office on special projects. Subprogram Description: FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1 2 1 2 1 100 150 125 125 125 SUBPROGRAM SUMMARY AGA.1.6 TAX AND COLLECTION ENFORCEMENT Contact: Gale Garriott, Section Chief Counsel Phone: 542-1719 A.R.S. 41-191, 41-191.03 The Solicitor General and Opinions Section: (i) manages the State's civil appellate matters by reviewing and editing briefs, conducting moot courts for related oral arguments, and overseeing the State's amicus curiae appearances; (ii) supervises the production of formal Attorney General opinions; (iii) provides independent advice to state agencies and boards in administrative proceedings in which other assistant attorneys general appear as advocates; (iv) represents the Governor's Regulatory Review Council and three appellate boards; (v) protects the public's interest and assists public officers and public bodies by directing the Attorney General's Open Meeting Law Enforcement Team and the Public Service Orientation ("ethics training") Program; and (VI) serves as a clearinghouse for lawyers throughout the Office on a variety of special projects, including advice on requests for attorney's fees and public records. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 350.7 0.0 0.0 0.0 377.7 0.0 0.0 0.0 387.7 0.0 0.0 0.0 Program Total 350.7 377.7 387.7 FTE Positions 6.0 6.0 6.0 Subprogram Mission: To provide effective legal services to state agencies, boards and commissions regarding their authority and duty to impose and collect a wide variety of state taxes. Subprogram Description: While the Arizona Department of Revenue is considered the Tax Section's major client, other state agencies with tax collection responsibilities such as the Department of Transportation are represented as well. The section is comprised of five units: sales tax; income tax; property tax; motor carrier and fuel tax; and collections. The section's monetary results are based upon the successful litigation of tax cases, some of which involve extremely large dollar amounts. The disposition of these large dollar cases can cause the savings to the State to vary significantly from year to year. The section also provides ongoing collection services (CERF - Collection Enforcement Revolving Fund) for client agencies that seek assistance in collecting delinquent debts. This area's collections have quadrupled over a four year span. However, some leveling of collections is anticipated because the legislature has chosen not to appropriate sufficient FTEs to maintain this growth. Subprogram Goals and Performance Measures: u Goal 1 - To improve the State's presentations in civil appeals. Performance Measures ! Appellate matters handled Page 90 FY 1997 Actual 397 FY 1998 Expected 400 FY 1999 Expected FY 2000 Expected 425 450 FY 2001 Expected 475 Attorney General - Department of Law General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate ! Average months in suit: - per 1,287.7 663.9 111.0 0.0 1,172.9 1,532.1 0.0 0.0 1,211.6 1,645.8 0.0 0.0 ! Program Total 2,062.6 2,705.0 2,857.4 ! FTE Positions 41.6 50.6 53.1 ! General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: FY 1997 Actual Performance Measures ! Dollars recovered and/or saved to various sources of State funding (in thousands) FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $102,510 $9,000.0 $9,000.0 $9,000.0 $9,000.0 .8 u Goal 2 - To increase the collection of debts owed to the state. Performance Measures FY 1997 Actual ! Dollars collected (thousands) $4,548.8 $7,800.0 $8,000.0 $8,000.0 $8,000.0 AGA.1.7 FY 1998 Expected FY 1999 Expected FY 2000 Expected ! ! tort lawsuit-AAG* Average months in suit: - per tort lawsuit-OSC** Average billable hours: - per tort lawsuit-AAG* Average billable hours: - per tort lawsuit-OSC** Average billable hourly: - rate per tort lawsuit-AAG* Average billable hourly: - rate per tort lawsuit-OSC** AGA.1.8 u Goal 1 - To provide effective legal services to our client agencies. FY 2001 Expected SUBPROGRAM SUMMARY INSURANCE DEFENSE Contact: Tom Prose, Section Chief Counsel Phone: 542-7667 FY 1997 Actual Performance Measures FY 1998 Expected FY 2001 Expected 14 14 14 14 27 25 25 22 22 130 135 135 140 140 1,052 800 800 800 800 60 60 60 60 60 96 95 95 100 100 SUBPROGRAM SUMMARY TRANSPORTATION Contact: David Talamante, Section Chief Counsel Phone: 542-1680 Subprogram Mission: To provide all legal services required by the Arizona Department of Transportation. Subprogram Description: This section serves as the legal advisor of ADOT, providing legal services as the Department requires, and prosecuting and defending all actions necessary to carry out the provisions of Title 28. ($ Thousands) FY1997 Actual To provide quality, timely and efficient representation of the State by defending liability lawsuits and meeting the State Risk Managers need for related legal services. FY 2000 Expected 16 Funding and FTE Amounts: Subprogram Mission: FY 1999 Expected General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 1,614.6 0.0 0.0 71.8 1,648.4 0.0 0.0 1,907.5 0.0 0.0 Program Total 1,614.6 1,720.2 1,907.5 FTE Positions 27.0 27.0 27.0 Subprogram Description: Pursuant to State law, the Attorney General's Office, with funds appropriated to the Department of Administration, provides for the defense of lawsuits against the State either through the office or by the appointment of outside legal counsel. The Insurance Defense Section represents the State of Arizona against charges of negligence involving personal injuries, property damage and constitutional law violations. In addition, this Section defends the State against civil rights charges brought by prisoners and employees' wrongful discharge lawsuits. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 5,136.5 0.0 0.0 390.0 5,731.5 0.0 0.0 6,331.8 0.0 0.0 Program Total 5,136.5 6,121.5 6,331.8 FTE Positions 97.0 106.0 106.0 ! Projects identified as needing 11 FY 1998 Expected FY 1999 Expected 22 FY 2000 Expected 31 38 FY 2001 Expected 45 early involvement FY 1997 Actual Performance Measures ! Days for reviewing contracts 1-5 FY 1998 Expected FY 1999 Expected FY 2000 Expected 1-4 1-3 1-2 FY 2001 Expected 1 and intergovernmental agreements (days) AGA.1.9 SUBPROGRAM SUMMARY ANTITRUST UNIT Contact: Suzanne M. Dallimore, Unit Chief Counsel Phone: 542-7752 A.R.S. 41-192.01 Subprogram Goals and Performance Measures: u Goal 1 - To provide quality legal services that are more efficient and less costly than outside legal counsel. General Government FY 1997 Actual Performance Measures u Goal 2 - To provide faster response and service to the customer. ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: u Goal 1 - To have earlier involvement in the Department projects and programs and avoid claims and suits. Subprogram Mission: Attorney General - Department of Law Page 91 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To engage in civil and criminal enforcement of antitrust and competition laws, to educate state and local governments and the public on competition law, to advocate free market policy, and to provide technical antitrust expertise to governmental entities and the legislature. u Goal 3 - To educate public and private sectors on antitrust law and competition policy. FY 1997 Actual Performance Measures ! Requests for information Subprogram Description: ! Speaking engagements The Antitrust unit is charged with enforcement of the Arizona Uniform Antitrust Act, the purpose of which is to protect free markets. The Antitrust Unit investigates complaints by undertaking market studies and evaluating voluminous economic data. After careful analysis, the Unit brings civil and criminal cases in state and federal courts, often taking many years to resolve. The Unit participates with other states in antitrust cases involving national anticompetitive economic activities. The Unit participates with other states in antitrust cases involving national anticompetitive economic activities. The Antitrust Unit also assists in enforcement of other state competition statutes relating to competitive bidding processes. Court cases are typically litigated against large law firms and require external and internal document management and economic expertise, often on a contract basis. The Antitrust Unit also provides technical expertise and education to state, local and municipal government agencies, to businesses and consumers, and to the legislature on antitrust law and competition issues. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 156.2 0.0 1,862.2 0.0 162.7 711.8 158.9 0.0 166.1 723.1 158.9 0.0 Program Total 2,018.4 1,033.4 1,048.1 FTE Positions 11.0 11.0 11.0 AGA.2 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 138 142 146 150 155 6 5 5 5 5 PROGRAM SUMMARY CIVIL RIGHTS DIVISION Civil Rights Division Contact: Gloria Ybarra, Division Chief Counsel Phone: 542-5263 A.R.S. 41-191 Program Mission: To assist in the provision of selected social service offerings, further employment opportunities, uphold civil rights, and provide legal monitoring of community relations activities for the State of Arizona. Program Description: The Civil Rights Division consists of attorneys, investigators and support staff whose principal assignments focus them on investigating and litigating charges of employment and housing discrimination, investigating and litigating public accommodations issues, providing advice and counsel to the Department of Economic Security on a variety of issues, and providing mediation services. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,712.5 0.0 105.0 619.3 1,827.2 500.8 0.0 633.4 1,895.9 513.2 0.0 517.5 Subprogram Goals and Performance Measures: Program Total 2,436.8 2,961.4 2,926.6 u Goal 1 - To increase the number of complaints investigated to the point of resolution or civil litigation. FTE Positions 64.9 74.4 74.4 Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Complaints received 79 81 83 85 88 ! Informal investigations 74 76 78 80 82 ! Informal resolutions 64 66 68 70 72 ! Formal investigations 10 13 18 23 28 ! Civil cases filed 1 1 2 2 3 ! Criminal cases filed 1 2 2 2 3 u Goal 2 - To prosecute violations of the Arizona Uniform Antitrust Act to successful judgments or settlements. This Program Contains the following Subprograms: 4 Civil Rights 4 Conflict Resolution AGA.2.1 SUBPROGRAM SUMMARY CIVIL RIGHTS Contact: David Bartlett, Section Chief Counsel Phone: (520) 628-6500 A.R.S. 41-191, 41-1401 Subprogram Mission: Performance Measures ! Civil cases filed FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1 1 2 2 3 ! Judgments/decrees 3 4 2 2 3 ! Voluntary settlement 2 2 2 2 3 ! Criminal cases filed 1 2 2 2 3 ! Pleas/verdicts 1 2 2 2 3 agreements Page 92 To identify and eliminate discrimination in employment, voting, public accommodations, and housing. Subprogram Description: The Civil Rights Section is responsible for the enforcement of state and federal statutes which prohibit discrimination in employment, voting, public accommodations, and housing. Under the mandate given to it by the Arizona Civil Rights Act, A.R.S. 41-1401 et seq., and through cooperative work sharing agreements with the federal Equal Employment Opportunity Commission and Attorney General - Department of Law General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Department of Housing and Urban Development, the Civil Rights Division accepts, investigates and, where appropriate, litigates complaints filed with the agency. The Civil Rights Section seeks to bring about voluntary compliance with civil rights laws through the timely, appropriate and efficient resolution of complaints and through public education and outreach programs. In addition, working with the Arizona Civil Rights Advisory Board, the Civil Rights Section seeks to provide policy guidance and assistance by holding public hearings and other forums dealing with matters affecting the civil rights of Arizonans, producing periodic reports, and reviewing and/or initiating legislation affecting civil rights. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,481.8 0.0 0.0 438.8 1,557.2 0.0 0.0 486.5 1,614.6 0.0 0.0 498.5 Program Total 1,920.6 2,043.7 2,113.1 FTE Positions 53.9 53.9 53.9 to increase public and agency awareness of alternative forms of dispute resolution as well as basic and advanced mediation training for volunteer community mediators. The section also offers education on bias crimes and diversity issues. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 230.7 0.0 105.0 180.5 270.0 500.8 0.0 146.9 281.3 513.2 0.0 19.0 Program Total 516.2 917.7 813.5 FTE Positions 11.0 20.5 20.5 Subprogram Goals and Performance Measures: u Goal 1 - To provide the citizens of Arizona and its government entities with mediation, other dispute resolution services,education, and outreach. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected Subprogram Goals and Performance Measures: ! Programs u Goal 1 - To increase compliance with anti-discrimination laws through timely and effective enforcement activities. u Goal 2 - To provide an effective alternative to costly and timeconsuming litigation for resolving government or agency related and court referred disputes. FY 1997 Actual Performance Measures ! Excessively aged cases as a percentage of total inventory ! Average cases resolved per FTE investigator ! Average days to resolve cases AGA.2.2 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 30.5% 27.7% 22% 15% 10% 47.2 51.5 53 54.5 56 383 333 305 290 FY 1997 Actual 48 49 50 51 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Mediations held 1,337 1,363 1,393 1,423 1,453 ! Agreements reached 1,047 1,068 1,089 1,110 1,131 270 u Goal 3 - To maintain satisfaction of all participants in the conflict resolution process. SUBPROGRAM SUMMARY CONFLICT RESOLUTION Contact: Bruna Pedrini, Section Chief Counsel Phone: 542-4192 A.R.S. 41-191 Subprogram Mission: To provide the State with effective mediation and other dispute resolution services, community information, education, and outreach . Performance Measures ! Satisfaction rating of FY 1997 Actual N/A FY 1998 Expected >80% FY 1999 Expected >80% FY 2000 Expected >80% FY 2001 Expected >80% participants u Goal 4 - To prevent recurrence of conflicts by providing a forum which allows participants to explore viable options and have a deciding voice in their resolution. Performance Measures ! Agreements still in effect after FY 1997 Actual N/A FY 1998 Expected >90% FY 1999 Expected >90% FY 2000 Expected >90% FY 2001 Expected >90% one year. Subprogram Description: The dispute resolution services provided by the Attorney General's Office Conflict Resolution Section focus on mediations referred by state agencies and courts within Arizona. The core of the section's programs relate to child welfare mediations, civil rights mediations, and the education of regulatory and law enforcement agencies. Other mediation programs offered by the section include: (1) the Peer Mediation Program that provides communication and conflictresolution skills training for students and staff in schools throughout the State; (2) the Truancy Mediation Program that provides a forum for students, parents, schools, and courts to work together to develop a plan of action that leads to the regular attendance of truant students; and (3) the Victim Offender Mediation Program that allows the opportunity for a face to face meeting between victims and offenders and their families to discuss the losses involved and to work out a resolution that works for everyone. In addition, the section provides community information General Government Performance Measures 40 u Goal 5 - To establish, maintain, and train sufficient volunteers to perform high quality mediations. Performance Measures ! Trainings and in-services FY 1997 Actual 30 FY 1998 Expected 35 FY 1999 Expected 36 FY 2000 Expected 37 FY 2001 Expected 38 conducted u Goal 6 - To increase public and agency awareness of mediation and other alternative dispute resolution methods. Performance Measures ! Community presentations, training, and outreach efforts ! People reached Attorney General - Department of Law FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 121 126 129 132 135 2,600 3,100 3,162 3,225 3,389 Page 93 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGA.3 petitions for post-conviction relief filed in death penalty cases. PROGRAM SUMMARY CRIMINAL DIVISION ($ Thousands) Funding and FTE Amounts: Criminal Division FY1997 Actual Contact: Patrick Cunningham, Division Chief Counsel Phone: 542-3881 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds A.R.S. 41-191 Program Mission: FY1998 Estimate FY1999 Estimate 2,494.5 0.0 0.0 0.0 2,618.1 0.0 0.0 0.0 2,691.7 0.0 0.0 0.0 To investigate and prosecute cases involving criminal violations on behalf of the citizens of Arizona. Program Total 2,494.5 2,618.1 2,691.7 Program Description: FTE Positions 41.8 44.8 44.8 The Criminal Division consists of attorneys, investigators and support staff whose principal assignments focus them on investigating and litigating specific areas of criminal law. All sections of the Criminal Division work in close cooperation with many federal, state, and local law enforcement agencies to accomplish its mission. ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 8,916.7 996.0 6,312.1 3,369.3 9,538.3 3,739.1 5,355.6 3,231.7 FY1999 Estimate 9,778.9 3,817.2 5,435.6 3,139.7 Program Total 19,594.1 21,864.7 22,171.4 FTE Positions 209.2 235.2 235.2 This Program Contains the following Subprograms: 4 4 4 4 4 4 4 4 Criminal Appeals u Goal 1 - To ensure death penalty sentences are carried out justly in order to preserve the victim's rights. FY 1997 Actual Performance Measures ! Death penalty cases open 130 130 130 4 5 5 5 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,858 2,044 2,248 2,473 2,720 ! Responses filed 2,791 3,080 3,388 3,727 4,100 ! Extensions filed 281 295 290 285 280 16 14 13 12 10 ! Extensions filed to files opened u Goal 3 - To provide high quality legal instruction and advice to the 15 county attorneys and various city prosecutors in Arizona. FY 1997 Actual 560 FY 1998 Expected FY 1999 Expected 616 678 FY 2000 Expected 746 FY 2001 Expected 821 SUBPROGRAM SUMMARY CRIMINAL TRIALS Contact: F. Kenton Komadina, Section Chief Counsel Phone: 542-3881 State Grand Jury Office of Victim Services AGA.3.1 130 ! Appellate files opened AGA.3.2 Special Investigations FY 2001 Expected 3 FY 1997 Actual Performance Measures ! Advice and training hours Organized Crime and Fraud FY 2000 Expected u Goal 2 - To increase efficiency in defending the State of Arizona in appeal cases. Performance Measures Environmental Enforcement FY 1999 Expected 130 ! Death sentences carried out Criminal Trials Drug Enforcement FY 1998 Expected A.R.S. 41-191 SUBPROGRAM SUMMARY CRIMINAL APPEALS Contact: Paul McMurdie, Section Chief Counsel Phone: 542-4686 A.R.S. 41-191 Subprogram Mission: To assist in the reduction of violent criminal behavior in Arizona through aggressive prosecution of gang-related and other criminal offenses and the promotion of drug and gang prevention efforts statewide. Subprogram Mission: Subprogram Description: To effectively represent the State of Arizona in appeals filed by convicted felons. The Criminal Trials Section consists of four elements: trials, gang prosecutions, foreign prosecutions and drug and gang prevention programs. The trial and gang prosecution elements prosecute gangrelated cases as well as providing prosecutorial assistance to local jurisdictions on other criminal matters. Foreign prosecutions investigates and prepares for the prosecution, in Mexico, of Mexican citizens who flee Arizona after committing major felonies. The prevention element plans, implements and evaluates drug and gang programs. Subprogram Description: The Criminal Appeals section's primary function is defending the State of Arizona against appeals generated by convicted felons. Functions of this section also include: representing the State of Arizona in federal court cases arising out of state court convictions, where the defendant is incarcerated by the Arizona Department of Corrections; at the request of the county attorneys, providing trial and research assistance; and defending the State of Arizona in Page 94 Attorney General - Department of Law General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ($ Thousands) Funding and FTE Amounts: FY1999 Estimate FY1997 Actual 313.1 0.0 64.9 0.0 370.0 198.9 219.3 0.0 375.2 260.0 219.3 0.0 Program Total 378.0 788.2 854.5 FTE Positions 5.0 9.0 9.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 382.9 0.0 5,144.1 1,317.5 335.8 0.0 5,110.0 1,444.9 345.3 0.0 5,190.0 1,337.0 Program Total 6,844.5 6,890.7 6,872.3 FTE Positions 33.8 34.8 34.8 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u Goal 1 - To aggressively prosecute gang-related and other criminal offenses. u Goal 1 - To aggressively investigate and prosecute drug and money laundering offenses that occur in Arizona. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Cases open 255 299 299 299 299 ! Cases Open 335 335 335 335 335 ! Cases resolved 115 115 115 115 115 ! Cases Closed 150 150 150 150 150 1,536 1,536 1,536 1,536 1,536 ! Defendants charged u Goal 2 - To plan, implement and evaluate drug and gang prevention programs on a statewide basis. FY 1997 Actual Performance Measures ! Drug and gang prevention 40 FY 1998 Expected FY 1999 Expected 40 FY 2000 Expected 40 40 FY 2001 Expected 40 program collaborations AGA.3.3 u Goal 2 - To support statewide prosecution and forfeiture efforts through training, research and investigative assistance. FY 1997 Actual Performance Measures ! Financial inquiries ! Law enforcement training SUBPROGRAM SUMMARY DRUG ENFORCEMENT Contact: Billie A. Rosen, Section Chief Counsel Phone: 542-3881 A.R.S. 41-191 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 964 964 964 964 964 43 43 43 43 43 seminars AGA.3.4 SUBPROGRAM SUMMARY ENVIRONMENTAL ENFORCEMENT Contact: Patrick Cunningham, Section Chief Counsel Phone: 542-3881 Subprogram Mission: To successfully investigate and prosecute drug traffickers, trafficking organizations, money launderers and individuals involved in criminal enterprises, and to deprive drug traffickers of profits that give them the incentive to continue operations and capitalize their drug enterprises. Subprogram Mission: To represent the State of Arizona and to advise all state agencies on environmental matters, both civil and criminal. Subprogram Description: Subprogram Description: The section is organized into two units that focus on the investigation and prosecution of drug-related crimes. The Drug Racketeering Unit aggressively investigates and criminally prosecutes individuals and organizations involved in drug trafficking, money laundering and other types of illegal activities. The Financial Remedies Unit combats the impact of the illegal drug industry on legitimate commerce in Arizona by using civil remedies against drug traffickers and their enterprises. The Financial Remedies Unit supports statewide efforts to deprive drug traffickers through forfeiture and civil racketeering actions of the profits that give them the incentive to continue operations and materials that allow them to operate their drug enterprises. A large portion of Drug funding is related to Anti-racketeering and is therefore nondiscretionary. General Government A.R.S. 41-191 The Environmental Enforcement Section represents the State of Arizona and advises all state agencies on all environmental regulation and enforcement matters. The section is organized into three units to accomplish this mission. The Civil Unit advises and represents the Department of Environmental Quality and the Department of Agriculture in all areas. It also prosecutes in administrative and civil judicial proceedings persons who have violated civil environmental statutes. The Criminal Unit prosecutes persons accused of violating criminal environmental laws, and provides specialized environmental investigative assistance to the Department of Environmental Quality and the State in general. The Water Rights Adjudication Team represents the State as a claimant in general stream adjudications, defends Arizona's water right claims on those streams and their tributaries in administrative and judicial proceedings, and represents the Game and Fish Commission in all areas. A large portion of the federal funds are from a consortium of fourteen western states and provinces which is headquartered in the Attorney General's Office and which conducts conference training for those states and provinces. Attorney General - Department of Law Page 95 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS This section resolves matters by using the civil remedies set forth in Arizona s Racketeering Act statutes and additionally handles forfeitures in connection with cases prosecuted by this section. This section includes the Victim Rights and Witness Assistance Program which provides comprehensive service-oriented programs for the purpose of promoting the interests of victims and witnesses within the criminal justice system. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 1,531.6 0.0 684.0 1,052.6 FY1999 Estimate 1,693.2 1,137.0 0.0 758.9 1,745.6 1,145.1 0.0 725.3 Program Total 3,268.2 3,589.1 3,616.0 FTE Positions 42.0 57.5 57.5 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u Goal 1 - To provide the highest quality legal advice and representation to the Departments of Environmental Quality and Agriculture. FY 1997 Actual Performance Measures ! Civil advice and litigation files FY 1998 Expected FY 2000 Expected FY 1999 Expected FY 2001 Expected 757 772 787 803 819 ! Files resolved within the year 273 278 284 289 295 ! Administrative hearings set 108 110 112 115 117 u Goal 2 - To achieve fair and consistent enforcement of the criminal environmental laws of Arizona, thereby deterring future violations and enhancing compliance with environmental laws. FY 1997 Actual ! Criminal investigative files FY1998 Estimate FY1999 Estimate 1,257.2 0.0 221.4 956.7 1,417.0 284.8 5.0 973.1 1,456.5 285.2 5.0 1,020.9 Program Total 2,435.3 2,679.9 2,767.6 FTE Positions 45.7 46.9 46.9 Subprogram Goals and Performance Measures: open Performance Measures ($ Thousands) Funding and FTE Amounts: FY 1998 Expected FY 1999 Expected FY 2000 Expected u Goal 1 - To investigate and prosecute financial, public corruption, and medical fraud cases. FY 1997 Actual Performance Measures 160 163 166 170 173 62 63 64 66 67 FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Cases opened 590 649 714 785 ! Cases resolved 400 440 484 532 586 3,346 3,681 4,049 4,454 4,899 ! Matters reviewed but not FY 2001 Expected FY 1998 Expected 864 opened ! Total victim losses (in $107,623 $118,386 $130,224 $143,247 $157,572 .9 .3 .9 .4 .2 thousands) open ! Criminal files resolved within the year ! Criminal matters reviewed but not opened 52 53 55 54 56 u Goal 3 - To defend and preserve water rights which the State owns on behalf of its citizens, and to provide the highest quality legal advice and representation to the Game and Fish Commission. FY 1997 Actual Performance Measures ! Water rights advice and FY 1998 Expected FY 1999 Expected FY 2000 Expected SUBPROGRAM SUMMARY SPECIAL INVESTIGATIONS Contact: Lee Rappleyea, Section Chief Phone: 542-4853 A.R.S. 41-191 Subprogram Mission: FY 2001 Expected 3078 3140 3202 3266 3332 litigation files open ! Files resolved within the year 163 166 170 173 176 ! Appellate or major trial briefs 8 8 8 8 9 filed AGA.3.5 AGA.3.6 SUBPROGRAM SUMMARY ORGANIZED CRIME AND FRAUD Contact: Sherry K. Stephens, Section Chief Counsel Phone: 542-3881 A.R.S. 41-191 Subprogram Mission: To investigate and prosecute white-collar and organized criminal activity including, but not limited to, securities fraud, computer fraud, fraud relative to the Arizona Health Care Cost Containment System, telemarketing fraud, charity fraud, tax fraud, public corruption, insurance fraud, real estate fraud, embezzlements, and other types of financial crimes. To provide a high quality of investigative support to the attorney sections of the Attorney General's Office as well as law enforcement agencies throughout the State. Subprogram Description: The Special Investigations Section is a portion of the Attorney General's Office which consists of special agents, analysts and auditors with specialized areas of expertise unavailable from other law enforcement agencies. The section is organized into eleven (11) investigative units which function primarily within the following agency sections: Consumer Protection, Organized Crime and Fraud, Drug Enforcement, and Environmental Enforcement. Investigative assistance is provided in the complex areas of abuse of the vulnerable, consumer fraud, drug trafficking, environmental crimes, gangs and violence, medical fraud, money laundering, white collar crimes and prosecution of crimes which occur in Arizona but the perpetrator has fled to the Republic of Mexico. Subprogram Description: Page 96 Attorney General - Department of Law General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Grand Juries heard ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate AGA.3.8 1,701.7 0.0 42.9 7.5 1,855.3 46.3 0.0 0.0 1,909.5 46.4 0.0 0.0 Program Total 1,752.1 1,901.6 1,955.9 FTE Positions 34.0 34.0 34.0 Subprogram Goals and Performance Measures: u Goal 1 - To provide competent and timely investigative assistance to address the increasing case demands of the agency. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Open cases 942 1,010 1,050 1,075 1,100 ! Matters reviewed but not opened 607 610 625 635 645 u Goal 2 - To augment the effectiveness of the section by increasing case resolutions. FY 1997 Actual Performance Measures ! Cases resolved AGA.3.7 795 FY 1998 Expected FY 1999 Expected 800 FY 2000 Expected 825 FY 2001 Expected 850 875 SUBPROGRAM SUMMARY 112 A.R.S. 21-428 SUBPROGRAM SUMMARY Subprogram Mission: To promote and facilitate justice and healing for Arizona's crime victims, and support criminal and juvenile justice system entities, statewide, in the administration of victims' rights laws. Subprogram Description: The Office of Victim Services (OVS) is a service-oriented Unit within the Criminal Division of the Attorney General's Office whose programs are established for both the direct benefit of crime victims, and the many state and local governmental entities in Arizona serving them. The Unit provides statutorily-mandated services to victims and witnesses of myriad types of crimes charged by prosecutors from five sections of the Criminal Division. The Unit also provides more than twenty types of non-mandated (assistance) services to address the needs of crime victims recovering from the personal and social effects of victimization. The costs and expenses incurred by the Attorney General's Office arising out of the investigation, prosecution and trial of matters cognizable by a state grand jury are payable from monies appropriated below the line to the Attorney General's Office. ($ Thousands) General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,099.3 2,080.5 21.3 56.5 Program Total 2,285.9 3,244.3 3,257.6 FTE Positions 7.0 8.3 8.3 Subprogram Goals and Performance Measures: FY1999 Estimate 135.6 0.0 0.0 0.0 152.8 0.0 0.0 0.0 155.8 0.0 0.0 0.0 135.6 152.8 155.8 0.0 0.0 u Goal 1 - To foster victims' recovery from the traumatic, short and long-term effects of victimization and prepare victims to cope with the impact of criminal justice system involvement. Performance Measures 0.0 Subprogram Goals and Performance Measures: ! u Goal 1 - To subpoena information for investigation. ! General Government FY 1997 Actual 262 FY 1998 Expected 245 FY 1999 Expected FY 2000 Expected 245 245 FY1999 Estimate 1,096.1 2,072.1 21.3 54.8 ! FTE Positions FY1998 Estimate 1,100.1 996.0 154.8 35.0 ! Victims receiving lawful rights Program Total ! Grand Jury numbers issued ($ Thousands) FY1997 Actual Subprogram Description: FY1998 Estimate 80 A.R.S. 41-191 To pay the costs and expenses incurred by the Attorney General's Office arising out of the investigation, prosecution and trial of matters cognizable by a State Grand Jury. FY1997 Actual 80 OFFICE OF VICTIM SERVICES Contact: Teena Olszewski, Director Phone: (520) 628-6454 Funding and FTE Amounts: Subprogram Mission: Funding and FTE Amounts: 80 Additionally, the Unit supports state, county, and municipal law enforcement, custodial, prosecutorial, and correctional agencies, and courts, having duties established and defined by victims' rights laws. These entities benefit from the OVS' annual funding program and other forms of assistance that further uniformity, efficiency, and victims' rights compliance. STATE GRAND JURY Contact: Patrick Cunningham, Division Chief Counsel Phone: 542-3881 Performance Measures 80 FY 2001 Expected ! & other assistance Services provided to victims resulting in 100% compliance with statutory mandates Non-mandated assistance services provided to victims Responses to calls and written inquires Cases monitored for restitution compliance FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 7,869 8,000 8,000 8,000 8,000 35,222 38,300 39,450 40,000 40,000 79,083 77,700 78,000 78,000 78,000 1,823 1,725 1,980 1,980 1,980 226 300 400 450 450 245 Attorney General - Department of Law Page 97 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Mission: u Goal 2 - To maximize the resources available for meeting victims' needs by maintaining a team of volunteer advocates who, along with staff, provide effective delivery of quality service during all stages of criminal prosecutions. FY 1997 Actual Performance Measures ! Volunteer advocates recruited and selected/volunteer hours ! 21-24 hour training classes ! Overall average victim rating ! Volunteer-hour cost-equivalent FY 1999 Expected FY 2000 Expected FY 2001 Expected 39 / 7,648 7 40 / 6,240 7 40 / 6,240 7 40 / 6,240 7 40 / 6,240 7 3 3 3 3 3 12 12 12 12 12 ! Victim advocate manual updates ! Newsletter editions printed and distributed FY 1998 Expected To serve the public by providing effective, efficient, timely legal representation to the Department of Economic Security in support of the Department s mission. 4.42 4.3 4.4 4.5 4.5 108,293 103,000 103,000 103,000 103,000 1:1,069 1:1,100 1:1,000 1:1,000 1:1,000 savings generated ! Advocate to victim ratio u Goal 3 - To advance the ability of governmental entities to comply with victims' rights laws by establishing and administering a plan for financial support to entities, and which is consistent with the intent of statutory requirements for disbursement of funds on the basis of adopted service performance standards. Performance Measures ! CJEF deposits to VRIRF disbursed to justice entities ! General Fund deposits to VRIRF disbursed to justice entities ! JPA expenditures applied ! VRIRF awards disbursed ! Entity/funding reviews ! Victims' rights services reported by award recipients ! FRIA recipients comply with annual report requirement FY 1998 Expected FY 1997 Actual FY 1999 Expected FY 2000 Expected FY 2001 Expected 85% 85% 85% 85% N/A 85% 98% 98% 98% 98% 98% 98% 2,618,56 3,037,70 3,100,00 3,100,00 3,100,00 3 6 0 0 0 N/A 100% 100% 100% 100% ! Statewide forms distributed for use by agencies ! Agencies ordering forms ! Newsletter editions published ! Newsletter recipients per edition ! Sessions, visits, audits conducted ! Daily victims' rights entity assistance services provided AGA.4 643.2 1,993.0 0.0 0.0 193.7 2,007.0 0.0 0.0 Program Total 1,379.3 2,636.2 2,200.7 FTE Positions 11.9 48.0 33.0 Program Goals and Performance Measures: u Goal 1 - To improve the processing time of child support cases referred to the Attorney General's Office. FY 2000 Expected FY 2001 Expected 337,400 400,000 300,000 400,000 400,000 125 150 125 150 125 6 6 6 6 6 640 750 750 750 750 6 12 24 24 24 649 7,500 7,500 7,500 7,500 Performance Measures ! Dependency dispositions required ! Dependency dispositions Contact: Kirk Burtch, Division Chief Counsel Phone: 542-1645 Page 98 13,304 10,370 78% FY 1998 Expected FY 1999 Expected 13,727 12,217 89% 14,153 12,738 90% FY 2000 Expected 14,592 13,425 92% FY 2001 Expected 15,044 14,141 94% FY 1997 Actual N/A N/A FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,200 2,200 2,400 2,400 2,680 2,680 3,000 3,000 u Goal 3 - To improve statewide prosecution of fraud committed against DES in order to deter fraud. Performance Measures ! Fraud cases filed ! Cases filed outside Maricopa FY 1997 Actual 362 58 FY 1998 Expected FY 1999 Expected 481 121 FY 2000 Expected 480 120 480 120 FY 2001 Expected 480 120 County AGA.5 ECONOMIC SECURITY DIVISION Economic Security Division FY 1997 Actual u Goal 2 - To achieve permanency for children within statutory timeframes. FY 1999 Expected PROGRAM SUMMARY FY1999 Estimate 0.0 0.0 1,379.3 0.0 Performance Measures ! Cases received for review ! Files reviewed timely ! Reviewed timely FY 1998 Expected FY 1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 98% 1,000,00 2,580,00 2,600,00 2,600,00 2,600,00 0 0 0 0 0 81 86 90 94 94 u Goal 4 - To further the ability of governmental entities to perform mandated victims' rights duties by establishing and administering a plan for programmatic support to entities, and which is consistent with the intent of statutory requirements for types of support that ensures statewide uniformity, efficiency and compliance. Performance Measures The Economic Security Division of the Attorney General s Office represents all programs in the Department of Economic Security (DES). Some of the largest are: obtain dependency petitions in Child Protective Services (CPS) matters to comply with DES obligation to file legal action within 48 hours; severance actions to support the CPS program in its permanency placement goal; establish and enforce child support orders to support the Division of Child Support Enforcement in its mission to get reimbursement of Title IV-A funds and to obtain support payments under the Title IVD program; criminal prosecution of parties who have defrauded DES; litigation of civil collections owed to the Department, as well as general advice and representation to DES in al legal matters such as employee personnel appeals, appeals from DES administrative decisions, and adult protective services cases. ($ Thousands) Funding and FTE Amounts: FY1997 Actual N/A N/A Program Description: PROGRAM SUMMARY ADMINISTRATION DIVISION Contact: Tom Augherton, Chief of Administration Phone: 542-4266 A.R.S. 41-191 Attorney General - Department of Law General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Mission: To provide overall executive policy direction and implementation for the Department of Law and to provide administrative support for the agency. Program Description: The Attorney General and his executive staff are responsible for providing and/or facilitating legal advice to state officials, legislators, county attorneys, and client state agencies as well as certifying rules promulgated by state agencies. This division also responds to general inquiries from the public, constituent requests from state legislators, and specific research requests by the Arizona Legislature and its staff. In addition, the Administration division is divided into five major overhead functions including facility management, financial accounting and reporting, computer operations, library usage, and human resources. Capital Center rent and the Criminal Justice Enhancement Fund are also included in this program. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 6,009.5 0.0 3,096.6 0.0 5,409.0 1,216.7 2,562.5 0.0 5,559.7 1,439.1 2,562.5 0.0 Program Total 9,106.1 9,188.2 9,561.3 FTE Positions 58.0 71.7 71.7 Program Goals and Performance Measures: u Goal 1 - To ensure timely and accurate processing and tracking of payment of all program and administrative vendors, while maximizing cash management through realizing discounts, investments and timely payment of administrative claims. FY 1997 Actual Performance Measures ! Claims received and processed 39,970 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 43,080 46,430 50,030 53,930 u Goal 2 - To enhance the Attorney Generals staff automation knowledge and productivity by providing specialized on-site user assistance. FY 1997 Actual Performance Measures ! Help desk service requests 4,249 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5,311 6,639 7,302 8,033 responded to u Goal 3 - To respond promptly and accurately to attorney and paralegal requests for information, case law updates, specialized publications and reference materials, in accordance with agency needs. FY 1997 Actual Performance Measures ! Research requests 1,284 u General Government u u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,350 1,420 1,490 1,560 u u Attorney General - Department of Law Page 99 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY u u u u u OFFICE OF THE AUDITOR GENERAL AUA Douglas R. Norton, Auditor General Contact: Debbie Davenport, Deputy Auditor General 553-0333 A.R.S. 41-1279 Agency/Program Mission: To provide independent and impartial information and specific recommendations to improve the operations of state and local governmental entities. Agency/Program Description: The Auditor General is appointed by the Joint Legislative Audit Committee and approved by a concurrent resolution of the Legislature. A.R.S. 41-1279 requires the Auditor General to audit financial transactions, determine compliance with applicable federal and Arizona laws, and express an opinion on the financial statements of audited entities. A.R.S. 41-1279 and A.R.S. 41-2953 further require the Auditor General to conduct comprehensive performance evaluations of state agencies and the programs they administer. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 9,282.5 0.0 1,071.0 0.0 9,883.9 0.0 1,145.3 0.0 10,112.7 0.0 1,145.3 0.0 10,353.5 11,029.2 11,258.0 Capital Funds 0.0 0.0 0.0 Agency Total 10,353.5 11,029.2 11,258.0 FTE Positions 196.0 201.0 205.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To provide timely information while maintaining a high level of quality. Performance Measures ! Cognizant agency acceptance of reports ! Imposed deadlines met ! Peer review in a clean opinion FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% 100% 89% N/A 90% N/A 90% Yes 90% N/A 90% N/A u Goal 2 - To increase the impact of our products. Performance Measures ! Administrative recommendations implemented or adopted within two years ! Legislative recommendations implemented or adopted within three years FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 80% 80% 80% 80% N/A 60% 60% 60% 60% u Goal 3 - To improve employee productivity. Performance Measures ! Staff time charged to a project ! Average hours per audit - FY 1997 Actual 75% 2,554 FY 1998 Expected 75% 3,000 FY 1999 Expected 75% 3,000 FY 2000 Expected 75% 3,000 FY 2001 Expected 75% 3,000 Performance Audit Division Page 100 Office of the Auditor General General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures DEPARTMENT OF COMMERCE ! Export sales (millions) EPA Jackie Vieh, Director Contact: Dale Sagebiel, Strategic Planning & Budget Coordinator 280-1435 $37 $39 $41 2,900 3,100 3,100 2,570 2,600 3,000 3,200 3,400 PROGRAM SUMMARY A.R.S. 41-1504, et. seq. ($ Thousands) Agency Summary: FY1997 Actual Ø ADMINISTRATION Ø ECONOMIC DEVELOPMENT FY1998 Estimate FY1999 Estimate 4,269.1 3,382.9 2,937.1 41,259.7 73,357.4 53,283.7 Capital Funds 0.0 0.0 0.0 Agency Total 45,528.8 76,740.3 56,220.8 ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 9,548.8 3,304.8 12,950.3 19,724.9 FY1999 Estimate 11,917.4 2,569.3 28,531.3 33,722.3 12,703.6 2,991.8 16,820.4 23,705.0 45,528.8 76,740.3 56,220.8 Capital Funds 0.0 0.0 0.0 Agency Total 45,528.8 76,740.3 56,220.8 FTE Positions 87.5 89.5 136.0 Operating Funds Subtotal Agency Goals and Key Performance Measures: Program Mission: To provide timely and effective administrative services for the Department of Commerce programs and its customers. Program Description: Administration supports the planning and operational needs of the Department by providing administrative guidance, services and technical assistance to executive management and to all Department divisions. This includes fiscal services and accounting, budgeting, personnel, purchasing, management information systems, communications, research, strategic planning, the state clearinghouse and general administrative oversight. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 844.7 967.2 2,457.2 0.0 2,731.6 250.0 401.3 0.0 2,226.7 250.0 460.4 0.0 Program Total 4,269.1 3,382.9 2,937.1 FTE Positions 14.5 14.5 32.0 Program Goals and Performance Measures: u Goal 1 - To provide timely and accurate financial information in compliance with state and federal rules and regulations. Performance Measures ! Customer satisfaction rating ! Financial transactions processed ! Program cost accounts & ledgers FY 1997 Actual 87% 74,000 335 FY 1998 Expected 89% 76,000 335 FY 1999 Expected 90% 77,000 340 FY 2000 Expected 91% 78,000 340 FY 2001 Expected 92% 79,000 340 maintained u Goal 2 - To provide professional and efficient personnel, purchasing and central support services. u Goal 1 - To assist companies in relocating or expanding in Arizona. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 63 60 60 60 60 13,379 12,100 13,200 13,800 13,800 $15.06 $12 $12 $12 $12 $686 $500 $500 $500 $500 u Goal 2 - To assist companies to sell internationally. General Government $35 2,700 Contact: Carol Sanger, Deputy Director Phone: 280-1308 As the State's principal economic development agency, the Department supports expansion of existing businesses, including new, small and minority-owned businesses; recruits new companies; promotes international trade and investment; provides rural areas with economic support; provides guidance and support for housing and energy needs; and works to eliminate weaknesses in the business climate. The Department is committed to strengthening and promoting Arizona as a business location. ! Average hourly wage rate per job ! Company capital investment (millions) $33 2,450 ADMINISTRATION To lead and promote economic development which creates quality jobs and supports a globally-competitive Arizona. Agency Description: ! Company locates, expansions ! Jobs created ! Export information packets distributed ! Counselling sessions EPA.1 Agency Mission: Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected Performance Measures ! Customer satisfaction rating ! Personnel hired ! Personnel transactions ! Personnel terminated ! Payroll transactions FY 1997 Actual 89% 30 5,500 22 12,185 FY 1998 Expected 90% 36 5,600 22 14,000 FY 1999 Expected 91% 40 5,600 25 14,500 FY 2000 Expected 92% 42 5,600 25 15,000 FY 2001 Expected 93% 43 5,600 25 15,500 u Goal 3 - To improve the Departments's efficiency through effective utilization of automation and available technology. Performance Measures ! Customer satisfaction rating ! Help desk calls Department of Commerce FY 1997 Actual N/A 1,650 FY 1998 Expected 95% 1,200 FY 1999 Expected 97% 800 FY 2000 Expected 98% 500 FY 2001 Expected 98% 500 Page 101 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Workstations maintained ! Network servers maintained FY 1997 Actual 145 7 FY 1998 Expected FY 1999 Expected 152 9 FY 2000 Expected 154 9 FY 2001 Expected 155 9 155 9 u Goal 4 - To coordinate and review Federal and State grant activities in Arizona. Performance Measures ! Comment Letters Generated ! Grant information responses distributed ! Grant applications received for review ! Bi-Weekly Reviewer Subscribers ! Grant workshops/meetings hosted, assisted or attended EPA.2 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,500 3,000 1,500 3,000 1,500 3,000 1,500 3,000 1,500 3,000 1,500 1,500 1,500 1,500 1,500 10,800 30 11,000 31 11,000 32 11,000 33 11,000 34 4 4 4 4 4 4 4 4 4 4 4 National Marketing Community Assistance Services High Technology Development Arizona Energy Office Financial Services Housing and Infrastructure Development International Trade and Investment Motion Picture Development Sports Development Office of Senior Living Communications, Policy & Publications SUBPROGRAM SUMMARY EPA.2.1 GSPED/OFFICE OF WORKFORCE DEVELOPMENT Contact: C. Diane Bishop, Director Phone: 280-8138 PROGRAM SUMMARY ECONOMIC DEVELOPMENT Contact: Carol Sanger, Deputy Director Phone: 280-1308 A.R.S. 41-1504 Subprogram Mission: A.R.S. 41-1504,et. seq. To coordinate the economic growth and/or expansion of existing Arizona businesses through the cluster concept. Program Mission: To lead and promote economic development which creates quality jobs and supports a globally-competitive Arizona. Program Description: As Arizona's principal economic development agency, the Department supports existing businesses, especially new, small and minority-owned businesses; recruits new companies; promotes international trade and investment; provides the rural area with economic support; provides guidance and support for housing and energy needs; and works to identify and eliminate weaknesses in the business climate. The Department is committed to strengthening its partnerships with the private sector and the economic development community. This program contains the following subprograms, which are identified as follows: 1) GSPED-Office of Workforce Development 2) Arizona Business Assistance Center 3) National Marketing 4) Community Assistance Services 5) High Technology Development 6) Arizona Energy Office 7) Financial Services 8) Housing and Infrastructure Development 9) International Trade and Investment 10) Motion Picture Development 11) Sports Development 12) Office of Senior Living 13) Communications, Policy and Publications. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate Subprogram Description: The Governor's Strategic Partnership for Economic Development (GSPED) is a framework for the Arizona Strategic Plan for Economic Development. Arizona's economic strategy for the future is built on five critical elements: 1) cluster-based economic development strategy; 2) public and private initiatives that build strong economic foundations; 3) community initiatives that make economic diversity and asset; 4) benchmarks to assess economic progress; and 5) public-private partnership to support economic development. The Office of Workforce Development Policy was established to coordinate and consolidate where possible the state's workforce development initiatives, both federally and state funded, and align them with the GSPED clusters. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 105.1 0.0 0.0 0.0 105.5 0.0 234.0 5,801.0 76.5 0.0 0.0 0.0 8,704.1 2,337.6 10,493.1 19,724.9 9,185.8 2,319.3 28,130.0 33,722.3 10,476.9 2,741.8 16,360.0 23,705.0 Program Total 105.1 6,140.5 76.5 FTE Positions 2.0 2.0 1.0 Program Total 41,259.7 73,357.4 53,283.7 FTE Positions 73.0 75.0 104.0 u Goal 1 - To support the development of the GSPED clusters through the establishment of an organized cluster structure and facilitating the networking and cooperative efforts of businesses within the cluster system linked to the GSPED clusters. This Program Contains the following Subprograms: 4 GSPED/Office of Workforce Development 4 Arizona Business Assistance Center Page 102 Subprogram Goals and Performance Measures: Performance Measures ! Member companies in the Department of Commerce FY 1997 Actual N/A FY 1998 Expected 10% FY 1999 Expected 20% FY 2000 Expected 20% FY 2001 Expected 20% General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS GSPED clusters ! Clusters with established organizational structures N/A 6 10 8 12 u Goal 2 - Support and enhance the economic development of the state through the establishment of a comprehensive workforce development system linked to the GSPED clusters. Performance Measures ! Increase in public awareness FY 1997 Actual of GSPED ! Increase in public awareness of School to Work FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 5% 5% 5% 5% N/A 5% 5% 5% 5% EPA.2.3 SUBPROGRAM SUMMARY NATIONAL MARKETING Contact: Jack Haenichen, Director Phone: 280-1331 A.R.S. 41-1504 et. seq. Subprogram Mission: To support a globally-competitive Arizona by attracting new or expanding businesses that will create quality jobs. Subprogram Description: SUBPROGRAM SUMMARY EPA.2.2 ARIZONA BUSINESS ASSISTANCE CENTER Contact: Joe Dean, Small Business Advocate Phone: 280-1486 A.R.S. 41-1504 et. seq. Subprogram Mission: To provide accurate and timely information and assistance to individuals and companies establishing, expanding or relocating small business in Arizona. Subprogram Description: The Arizona Business Assistance Center provides professional counseling and assistance to people desiring to start, expand or relocate a business in Arizona. This service includes providing onestop assistance for licensing applications and information, referrals to professional associations and programs to assist the business community. Specific assistance is available for minority- and women-owned businesses. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 256.7 203.1 0.0 0.0 259.1 219.2 0.0 0.0 270.9 224.9 0.0 0.0 Program Total 459.8 478.3 495.8 FTE Positions 9.0 9.0 10.0 The program aggressively targets Governor's Strategic Partnership for Economic Development (GSPED) cluster industry companies for the location or expansion of facilities in Arizona. National Marketing is responsible for proactive marketing, which includes advertising, direct mail, prospecting trips, collateral material development, coordination of site visits, and networking with facility location decision makers and businesses in order to develop prospects for locating to the state of Arizona. Special emphasis is placed on the growth and development of high technology, rural and Native American businesses, and environmental technology. The division also provides economic development leadership statewide and coordinates its activities with communities and economic development groups throughout the state. Business is becoming increasingly a global affair, and we are fortunate to have an international division with five foreign trade offices. National Marketing is aggressively using this resource to attract foreign investment to Arizona. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 327.2 573.7 94.0 43.2 487.8 694.4 101.3 29.6 502.9 699.9 52.5 0.0 Program Total 1,038.1 1,313.1 1,255.3 FTE Positions 12.0 11.0 12.0 Subprogram Goals and Performance Measures: u Goal 1 - To assist companies in relocating or expanding in Arizona. Subprogram Goals and Performance Measures: u Goal 1 - To serve as the primary source of information to accommodate small business growth. Performance Measures ! Surveys marked "good or FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected Performance Measures ! Rural locates FY 2001 Expected 99% 99% 99% 99% 99% 69% 70% 70% 70% 70% 4% 10% 10% 10% 10% 5,543 9,625 10,625 11,687 12,750 35,000 38,500 42,500 46,750 51,000 better in all categories ! Surveys marked "excellent" in all categories ! Surveys returned ! Customer satisfaction surveys ! Cluster locates ! Company capital investment (millions) ! Average hourly wage rate per job ! Job creation ! Company locations, FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 15 15 15 15 15 57% 65% 65% 65% 65% 686 500 500 500 500 15.06 12.00 12.00 12.00 12.00 9,775 8,000 8,000 8,000 8,000 63 60 60 60 60 expansions distributed ! Responses to inquiries SUBPROGRAM SUMMARY EPA.2.4 COMMUNITY ASSISTANCE SERVICES Contact: Pat Schroeder, Director Phone: 280-1350 A.R.S. 41-1504 et. seq. General Government Department of Commerce Page 103 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Mission: u Goal 3 - To develop a dynamic range of resources to ensure that Arizona communities have access to information, resources, and professional assistance to achieve their local goals. To provide resources and assistance to Arizona communities so that they may achieve economic self-sufficiency. Subprogram Description: The Community Assistance Division works with communities to develop the foundations for economic development, primarily in rural areas. Sustainable economies require community participation, leadership development and self-investment. Staff provides training for councils, boards and commissions, workshops for community capacity building, assistance in downtown revitalization, research on specific community planning and zoning or economic development issues, strategic planning retreats for community organizations and councils, white papers on technical issues, and grants to aid communities in their efforts to attract new residents and businesses to improve the community quality of life. Additionally, staff are regularly invited to speak at meetings and conferences to provide leadership and guidance on pertinent issues. Programs within the Division are: Community Planning, Main Street, Rural Economic Development Initiative (REDI), Business Retention and Expansion, and Tourism Development. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ! Resources available to community leaders in solving community problems ! Trends identified and considered (new) ! Ways customer input is FY1999 Estimate 663.4 279.0 0.0 19.4 696.7 279.0 0.0 159.5 Program Total 971.7 961.8 1,135.2 FTE Positions 13.0 13.0 13.0 u Goal 1 - To equip local leaders with the necessary knowledge and training needed to respond to a changing environment. ! Workshop/ seminar participants indicating information was responsive to their needs ! Workshops facilitated/ coordinated ! Communities formally participating in Division programs 90% FY 1998 Expected 90% FY 1999 Expected 90% FY 2000 Expected 90% FY 2001 Expected 115 115 115 115 45 52 55 60 65 28 30 35 35 N/A 6 6 8 8 N/A 6 8 10 12 gathered (new) EPA.2.5 SUBPROGRAM SUMMARY HIGH TECHNOLOGY DEVELOPMENT Contact: Jeff Jowett, Manager Phone: 280-1335 A.R.S. 41-1504 et. seq. Subprogram Mission: The Office of High Technology was established to enhance the technology business segment of the Arizona economy. This includes coordination of pertinent state and federal financial and technical assistance programs, assistance regarding legislative efforts, and private industry/university partnerships and technology related economic development efforts. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Performance Measures ! Agencies participating in joint FY 2000 Expected 0.0 90.5 0.0 0.0 0.0 88.0 400.0 0.0 Program Total 73.2 90.5 488.0 FTE Positions 1.0 1.0 1.0 Subprogram Goals and Performance Measures: Performance Measures FY 2001 Expected 30 35 37 40 43 ! Entities receiving service 140 145 145 145 145 ! Involvement on local task 25 25 25 25 25 efforts forces or teams addressing economic development issues Page 104 FY1999 Estimate 0.0 73.2 0.0 0.0 ! Commerce high tech company FY 1999 Expected FY1998 Estimate u Goal 1 - To enhance economic development efforts through assistance programs that facilitate commercialization of new technology. u Goal 2 - To develop effective partnerships to ensure that committed communities are prepared to take full advantage of local and global opportunities. FY 1998 Expected FY 2001 Expected 90% 115 FY 1997 Actual FY 2000 Expected 24 Subprogram Goals and Performance Measures: FY 1997 Actual FY 1999 Expected Subprogram Description: 632.4 276.6 0.0 62.7 Performance Measures FY 1998 Expected To lead Arizona to global economic competitiveness through technology, business expansion, and relocation assistance. ($ Thousands) Funding and FTE Amounts: FY 1997 Actual Performance Measures investment ! Commerce high tech company expansions/locates ! SBIR/STTR/ATP federal grant dollars received ! Total SBIR/STTR/ATP awards ! High tech employee increase Department of Commerce FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $100M $200M $200M $200M $200M 21 25 25 25 25 $15.6M $17.2M $18.8M $19.8M $20.8M 100 110 121 130 135 4% 4% 3% 3% 3% General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS EPA.2.6 ! Teacher/Student materials SUBPROGRAM SUMMARY ARIZONA ENERGY OFFICE Contact: Amanda Ormond, Director Phone: 280-1402 ! Emergency plan updates ! Publish statewide gasoline prices To promote and coordinate the efficient development and utilization of energy in the State. EPA.2.7 Subprogram Description: The Energy Office has the responsibility to administer various U.S. Department of Energy federal funds, the federal energy conservation programs, oil overcharge restitution funds, and the Health and Human Services Weatherization Assistance funds. This is accomplished through four program operating components: Energy Engineering Programs, Energy Policy and Data Programs, Energy Conservation Programs and Community Energy Programs. A program management administration section provides assistance in the areas of program planning and budgeting, contract management, federal grants management, and personnel support to assure compliance with state and federal regulations. The Energy Office is the lead agency for implementing alternative fuel plans for transportation, local government, commercial and residential energy conservation and renewable energy programs. Energy conservation, cost effective, reliable energy technologies and products are promoted by the office. Staff direct programs relating to energy engineering , energy planning and policy, energy conservation and education and training all of which compliment the Department's economic development efforts. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 100.9 229.8 5,427.0 0.0 127.2 10,764.8 7,689.0 1,000.0 37.2 7,840.8 7,560.7 Program Total 5,757.7 18,581.0 16,438.7 FTE Positions 2.0 2.0 19.0 Subprogram Goals and Performance Measures: 2,500 2,500 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1 1 1 1 1 16 16 16 16 16 SUBPROGRAM SUMMARY FINANCIAL SERVICES Contact: Dee McKemy, Director Phone: 280-1369 A.R.S. 41-1504, et. seq. Subprogram Mission: To create and manage financial resources to stimulate economic development statewide that will create quality jobs. Subprogram Description: The Financial Services Division offers a variety of loans, loan guaranties and grants in addition to other types of financial assistance to small businesses, lending institutions and community development organizations throughout Arizona. This includes the Export Finance, Private Activity Bond, Economic Strength Project, Revolving Energy Loans for Arizona, CEDC, Capital Markets and Workforce Recruitment and Job Training activities. The Strategic Finance Division's separate functions or activities are, for the purposes of the strategic plan, organized into three subprograms: 1) Loan and Grant Programs 2) Regional Development 3) Economic Analysis/Private Activity Bonds. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,163 2,000 2,200 2,400 2,600 ! Energy efficient buildings $86K $0.5M $0.5M $.14M $.14M $1.6M ! Workshop/training attendance 910 $5.0M 1,000 $5.0M 1,000 $5.0M 1,000 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds $5.0M 1,000 u Goal 2 - To provide public education designed to foster better choices regarding energy use to improve the quality of life in Arizona. 9,800 FY1999 Estimate 4,720.1 426.1 6,081.8 7.1 4,743.4 406.3 10,250.0 0.0 5,095.6 403.4 11,030.5 0.0 Program Total 11,235.1 15,399.7 16,529.5 FTE Positions 10.5 10.5 8.0 Performance Measures ! Application turnaround (days) ! Problem loans/grants ! Applications ! Capital investment leveraged FY 1997 Actual FY1998 Estimate u Goal 1 - In partnership with the private sector, provide loans and grants in support of projects that increase job creation and tax revenue generation throughout the state. ! Homes weatherized ! Alternative fuel development ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: u Goal 1 - To provide technical assistance and facilitate technology transfer in order to improve energy efficiency in Arizona. General Government 2,500 ($ Thousands) Funding and FTE Amounts: ! Education materials distributed FY 1997 Actual Performance Measures Subprogram Mission: Performance Measures 2,500 u Goal 3 - To promote affordable, diverse energy resources. A.R.S. 41-1504 et. seq. Performance Measures 2,650 distributed FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 10,000 10,000 10,000 10,000 ! Taxes ! Total jobs Department of Commerce FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 63 61 58 56 8 8 9 10 56 10 142 135 159 165 165 $111,280 $119,200 $131,500 $155,000 $155,000 $85,220 $76,660 13,679 12,100 $76,372 $100,000 $100,000 13,200 13,800 13,800 Page 105 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures FY 1997 Actual ! Application turnaround (days) ! Capital investment leveraged ! Total jobs FY 1998 Expected FY 1999 Expected FY 2000 Expected FY1997 Actual FY 2001 Expected 21 20 18 18 18 42,000 70,000 65,000 60,000 60,000 1,503 1,400 1,300 1,200 1,100 u Goal 3 - To provide quality information, analysis and technical support to other units within the Agency to promote economic development statewide. Performance Measures FY 1998 Expected FY 1997 Actual ! Days turnaround for EIA only FY 1999 Expected FY 2000 Expected FY 2001 Expected 15 5 5 5 5 ! GIS projects 3 6 6 6 6 ! Improved tools 1 2 1 1 1 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 223.0 719.3 4,376.0 15,984.8 Program Total 18,573.2 27,382.8 21,303.1 FTE Positions 4.5 5.5 24.0 Subprogram Goals and Performance Measures: u Goal 1 - To meet Arizona's affordable housing and infrastructure needs. Performance Measures N/A 4 8 12 16 ! Funding applications received 13 15 16 17 18 ! Infrastructure (people) reviewed 1,100 750 750 750 750 36 47 50 50 50 ! Economic impact analyses FY1999 Estimate 204.9 214.8 6,779.9 20,183.2 ! Major special research projects/reports FY1998 Estimate 144.6 156.2 4,087.5 14,184.9 ! Infrastructure analyses ! Information requests ($ Thousands) Funding and FTE Amounts: u Goal 2 - To promote regional economic development by attracting investment into targeted areas (Enterprise Zones). FY 1997 Actual FY 1999 Expected FY 2000 Expected FY 2001 Expected 320 300 325 325 325 123,754 130,000 130,000 130,000 130,000 ! Households served ! Other funding leveraged FY 1998 Expected 4,098 4,200 6,000 6,000 6,000 $103.1 $106.0 $140.0 $140.0 $140.0 $30.2 $31.7 $35.0 $35.0 $35.0 (millions) u Goal 4 - To continue to administer the Private Activity Bonds program on a fair and consistent basis. Performance Measures ! Problems, complaints FY 1997 Actual ! Total allocated in millions FY 1998 Expected FY 1999 Expected FY 2000 Expected ! Funding secured (millions) FY 2001 Expected 0 1 0 0 0 $221.4 $227.8 $235.0 $238.0 $240.0 SUBPROGRAM SUMMARY EPA.2.8 HOUSING AND INFRASTRUCTURE DEVELOPMENT Contact: Steve Capobres, Director Phone: 280-1360 A.R.S. 41-1504, et. seq. SUBPROGRAM SUMMARY EPA.2.9 INTERNATIONAL TRADE AND INVESTMENT Contact: Dorothy Bigg, Director Phone: 280-1370 A.R.S. 41-1504, et. seq. Subprogram Mission: To stimulate the growth of Arizona's economy by promoting and facilitating export sales, international services and foreign investment. Subprogram Description: Subprogram Mission: To lead the State's efforts to meet Arizona's housing and infrastructure development needs through the ethical, equitable, and effective delivery of quality programs and services. Subprogram Description: The Office of Housing and Infrastructure Development (HID) was designed to provide opportunities for affordable housing and community infrastructure improvements in partnership with local governments, non-profit organizations and the private sector. The office administers seven subprograms that provide approximately $30 million in federal and state housing and community development funds annually. Helps Arizona businesses market their products and services in international markets by offering export counseling, trade finance guarantees, and written and electronic data for market research and by organizing and subsidizing trade show participation by local companies outside the United States. It promotes job-producing inward investment from outside the United States by marketing efforts in target markets, including trade shows and direct calling efforts. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,603.0 218.2 0.0 0.0 1,714.7 57.0 0.0 0.0 1,705.0 57.0 0.0 0.0 Program Total 1,821.2 1,771.7 1,762.0 FTE Positions 7.0 8.0 7.0 Subprogram Goals and Performance Measures: u Goal 1 - To assist companies to sell internationally. Page 106 Department of Commerce General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures FY 1997 Actual ! Export sales (millions) FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected u Goal 2 - To increase film and television production in Arizona. $33 $35 $37 $39 $41 ! Counselling sessions 2,570 2,600 3,000 3,200 3,400 Performance Measures ! Companies counselled 1,019 1,050 1,200 1,250 1,300 ! Film projects shot in Arizona 14 15 18 20 22 ! Companies participating in 127 80 100 115 115 trade events ! Export information packets 2,450 2,700 2,900 3,100 3,100 525 600 650 700 750 ! Trade events distributed u Goal 2 - To promote foreign investment in Arizona. Performance Measures ! Accommodate site visits to FY 1997 Actual 29 FY 1998 Expected 25 FY 1999 Expected 30 FY 2001 Expected 40 50 ! Export workshops/seminars ! International trade service FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 16 20 24 24 24 179 185 200 210 220 provider meetings SUBPROGRAM SUMMARY EPA.2.10 MOTION PICTURE DEVELOPMENT Contact: Linda Peterson Warren, Director Phone: 280-1380 250 250 250 250 1,650 1,650 1,650 1,650 SUBPROGRAM SUMMARY SPORTS DEVELOPMENT Contact: Lanny Van Eman, Director Phone: 280-1326 Subprogram Mission: To complement economic development in Arizona by facilitating the growth of the increasingly lucrative sports industry. The office provides a central point of coordination for sports development statewide. It works with counties, cities and private interests to bring teams and events to Arizona; serves as a contact point for sports related businesses seeking to relocate; promotes teams, events, organizations and facilities in the state; represents sports issues in state government and to the press; serves as an information source for the public on sporting activities; represents the state with national and international sport bodies: and, by executive order, serves as sole staff for the Arizona Baseball Commission, the mission of which is to enhance the baseball industry and monitor the needs of the Cactus League. ($ Thousands) Subprogram Mission: To generate economic growth by attracting film and television production and film-related business to Arizona from around the world. Subprogram Description: The Office of Motion Picture Development attracts and supports film and television production through exceptional customer service and marketing strategies for the express purpose of creating jobs and generating revenues. ($ Thousands) General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 592.4 0.0 0.0 0.0 618.6 0.0 0.0 0.0 629.6 0.0 0.0 0.0 Program Total 592.4 618.6 629.6 FTE Positions 5.0 6.0 6.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 76.7 31.2 0.0 0.0 Program Total 116.1 106.9 107.9 FTE Positions 1.0 1.0 1.0 Subprogram Goals and Performance Measures: u Goal 1 - To expand the baseball industry and its economic impact within the state. Performance Measures General Government FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 30 40 40 45 contacted/consulted ! Teams, organizations or events successfully recruited N/A 2 4 7 9 u Goal 2 - To facilitate and assist in the development of sports activities. ! Sporting activities facilitated or ! Success rate FY 1997 Actual ! Teams and organizations u Goal 1 - To increase visibility and stature for Arizona as a location destination and production center. ! Projects facilitated FY1999 Estimate 75.7 31.2 0.0 0.0 Performance Measures FY 1997 Actual FY1998 Estimate 0.0 116.1 0.0 0.0 Subprogram Goals and Performance Measures: Performance Measures FY 2001 Expected 170 FY1997 Actual FY1997 Actual FY 2000 Expected 1,697 Funding and FTE Amounts: A.R.S. 41-1504, et. seq. Funding and FTE Amounts: FY 1999 Expected Subprogram Description: u Goal 3 - To encourage the development of the international service infrastructure in Arizona. FY 1997 Actual FY 1998 Expected A.R.S. 41-1504, et. seq. FY 2000 Expected Arizona by potential foreign investors Performance Measures ! Production days EPA.2.11 ! Directory of Arizona Exporters FY 1997 Actual FY 1997 Actual 24 FY 1998 Expected 30 FY 1999 Expected 32 FY 2000 Expected 35 FY 2001 Expected 38 assisted FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,212 1,000 1,000 1,000 1,000 28% 30% 30% 30% 30% Department of Commerce Page 107 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Retiree households assisted: u Goal 3 - To promote interest in Arizona as a premiere national and international sports location. FY 1997 Actual Performance Measures ! Publications or promotional FY 1998 Expected 1 FY 1999 Expected 2 FY 2000 Expected 2 FY 2001 Expected 2 3,000 4,500 6,500 8,500 10,665 14,000 17,500 22,500 27,500 38 50 70 85 100 u Goal 2 - To strengten and expand GSPED Senior Living Cluster industries throughout Arizona. u Goal 4 - To make available information necessary to direct sound public policy decisions effecting sports related economic development and to make available sports-related information to citizens, organizations and the press to promote sports in Arizona. FY 1997 Actual ! Information provided in N/A response to industry, public, and press inquiries ! Economic studies or reports developed or commissioned EPA.2.12 10,280 2 materials produced (fully or partially) Performance Measures write-ins ! Retiree households assisted: information sent ! Known retiree household relocates FY 1998 Expected FY 1999 Expected 320 FY 2000 Expected 440 2 2 2 2 OFFICE OF SENIOR LIVING Contact: Cindy Willey, Director Phone: 280-8186 FY 1999 Expected FY 2000 Expected FY 2001 Expected 50 60 75 90 3 10 20 30 40 u Goal 3 - To assist communities and pursue retiree attraction & retirement development strategies. FY 1997 Actual ! Communities assisted: info packets sent ! Communities assisted: presentations/meetings held ! Communities assisted: retiree referrals to communities ! Communities formally assisted SUBPROGRAM SUMMARY FY 1998 Expected 43 ! Businesses referred to communities Performance Measures N/A FY 1997 Actual ! Businesses assisted FY 2001 Expected 400 360 Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 90 5 8 10 12 30 35 40 45 45 415 1,000 1,500 2,000 2,500 3 1 2 2 2 u Goal 4 - To establish Senior Living Office as a vital information resource for its customers. A.R.S. 41-1504, et. seq. Subprogram Mission: Performance Measures To provide leadership in promoting the economic vitality of the retirement industry throughout Arizona. Subprogram Description: Strategies of the office is devoted to increasing the number of retirees moving to Arizona and strengthening and expanding the senior industry businesses and services. Responsible for outreach marketing, which includes developing collateral materials, publicity, promotion and advertising for the purpose of positioning Arizona as the premiere state for retirement. The office also provides retirement industry economic development information and guidance to Arizona communities, chambers of commerce and economic development groups. Special emphasis is placed on assisting rural communities with planning for retirement inmigration and business growth opportunities related to retiree attraction. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 193.7 0.0 0.0 0.0 199.7 0.0 0.0 200.0 201.9 0.0 0.0 Program Total 193.7 199.7 401.9 FTE Positions 1.0 1.0 2.0 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! "Arizona Living" magazines 25,000 75,000 85,000 95,000 105,000 distributed ! "rack brochures" distributed 30,000 45,000 55,000 60.000 65,000 2 2 1 0 0 75 25 25 25 25 ! Research projects completed ! Media placements SUBPROGRAM SUMMARY EPA.2.13 COMMUNICATIONS, POLICY & PUBLICATIONS Contact: Don Harris, Director Phone: 280-1460 A.R.S. 41-1504 , et seq. Subprogram Mission: To help assure the success of the economic development programs operated at the Department of Commerce by providing high quality communications, marketing and policy/planning support services. Subprogram Description: This unit consists of the department's external and internal communications and publications; media relations; public information; graphic design; marketing and advertising support; event coordination; and policy/planning coordination. Subprogram Goals and Performance Measures: u Goal 1 - To increase retirement-aged relocations Performance Measures ! Retiree households assisted: FY 1997 Actual 792 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 11,000 13,000 16,000 18,000 phone-ins Page 108 Department of Commerce General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 322.6 0.0 0.0 0.0 312.7 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 322.6 312.7 0.0 FTE Positions 5.0 5.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To meet the communications and publications needs of the Department. FY 1997 Actual Performance Measures ! Publish or support publication ! ! ! ! ! of marketing materials and other program/service publications Develop new publicationsinformational and promotional Conduct major news conferences Develop news releases, reporting economic development activities Publish revised/enhanced community and county profiles Reconstruct and upgrade/maintain Internet Website (# Pages Revised/Added) FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 14 15 15 16 16 5 5 5 5 5 5 6 6 6 6 109 110 115 115 115 158 160 160 160 160 700 800 900 1,000 1,100 u Goal 2 - To support communications-related activities that strengthen the Department's economic development programs or provide assistance to citizens and customers. FY 1997 Actual Performance Measures ! Co-sponser events that bolster economic development ! Handle information requests u General Government u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 4 4 4 4 4 3,000 3,000 3,000 3,000 3,000 u u u u Department of Commerce Page 109 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS sessions/month AGENCY/PROGRAM SUMMARY u Goal 3 - To contact Native American tribes and educate them on the opportunities within State Government. GOVERNOR’S OFFICE OF EQUAL OPPORTUNITY AFA Michael Moreno, Executive Director Contact: Sonia England, Office Manager 542-3711 Agency/Program Mission: To coordinate alternative dispute resolution through mediation, in an effort to reduce State costs related to conflict on the job, and to create working relationships with Native American Tribes. FY 1997 Actual Performance Measures ! Contact with tribes and tribal members /month ! Native American in State service. ! Web Site Trainings ! Agency Intergovernmental agreements ! Processed Native American Applications for employment u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 12 18 23 25 25 2.7% N/A 7 2.8% 6 8 2.9% 11 21 3.0% 21 21 3.2% 21 21 N/A 96 100 105 110 u u u u Agency/Program Description: The Governor's Office of Equal Opportunity coordinates mediation sessions between agency management and employees; monitors agency affirmative action plans; provides leadership, technical assistance, program evaluations, and management assessments to Arizona State agencies to comply with Federal and State employment laws; and assists state agencies in their recruitment of Native Americans into state services. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 230.9 0.0 0.0 58.1 248.4 0.0 0.0 60.5 255.2 0.0 0.0 58.1 289.0 308.9 313.3 Capital Funds 0.0 0.0 0.0 Agency Total 289.0 308.9 313.3 FTE Positions 5.0 5.0 5.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To avoid/reduce the State's exposure to employment related disputes and law suits through mediation and training State supervisors on the principles of mediation. Performance Measures ! Requests for mediation ! Successful mediations ! Supervisors trained by GOEO on FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 75 7 200 144 108 200 360 216 200 360 216 200 360 216 200 85 105 135 135 135 30 51 17 125 14 36 200 36 90 250 36 90 250 36 90 85 85 85 85 85 principles of mediation ! State employees trained and certified by GOEO as mediators ! Referrals from Federal EEOC ! Agency Denials for Mediation ! Requests Resolved Prior to Mediation ! EEO Liaisons contacted u Goal 2 - To ensure that State agencies are following State and federal employment laws and guidelines through monitoring and educating state employees. Performance Measures ! Monitoring employment related complaints ! Agency equal opportunity plans developed ! Presentations and training Page 110 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 110 144 380 380 380 90 90 90 90 90 25 30 35 35 35 Governor’s Office of Equal Opportunity General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY STATE BOARD OF EQUALIZATION EQA David Schweikert, Chairperson Contact: David Schweikert, Chairperson 253-7800 EX 26 A.R.S. 42-148 and Laws 1995, Chapter 249 Agency/Program Mission: To provide an independent appeal process for taxpayers, the county Assessors and the Department of Revenue in disputes relating to the valuation and classification of property for ad valorem tax purposes. Agency/Program Description: The State Board is comprised of seventeen members, seven appointed by the Governor (including the Chairman) and five members from Maricopa and Pima counties, respectively. Jurisdiction is primarily over locally assessed real and personal property in Maricopa and Pima counties. Under A.R.S. § 42-221.01 supplemental role, the Board’s authority extends to centrally assessed property statewide. The Board, formerly Division I of the State Board of Tax Appeals, was created on August 1, 1995 through a consolidation of the appeals process. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 581.9 0.0 0.0 0.0 694.6 0.0 0.0 0.0 706.5 0.0 0.0 0.0 581.9 694.6 706.5 Capital Funds 0.0 0.0 0.0 Agency Total 581.9 694.6 706.5 FTE Positions 10.0 10.0 10.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To reduce the cost attributed to petitions and hearings. FY 1997 Actual Performance Measures ! Cost per petition/hearing FY 1998 Expected $32 FY 1999 Expected $30 $29 FY 2000 Expected $25 FY 2001 Expected $25 u Goal 2 - To annually transmit a statement of changes made to the valuation of any property in Maricopa or Pima county. FY 1997 Actual Performance Measures ! On line filing N/A u General Government FY 1998 Expected u u u FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,000 5,000 7,000 300 u u State Board of Equalization Page 111 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY u u u u u OFFICE FOR EXCELLENCE IN GOVERNMENT OEG Vacant, Director Contact: Kathy Peckardt, Executive Consultant 542-5675 Agency/Program Mission: To serve the Governor and the people of Arizona by facilitating proactive change aimed at agency and enterprise-wide improvements to the delivery, cost, and quality of state government services. Agency/Program Description: The Office for Excellence in Government (OEG) serves as the " inhouse" management consulting resource for the executive branch of State government. The OEG employs an array of business solutions to assist agencies with resolving management and/or operational issues. OEG provides strategic management and leadership development training to the State's executive and management workforce. OEG assists agencies by providing training and assistance with implementation of the Competitive Government process. Also, promotes and annually recognizes excellence in State government through the Governor's "A Spirit of Excellence" Award Program. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,251.1 69.2 0.0 0.0 1,433.7 500.0 0.0 0.0 1,471.3 500.0 0.0 0.0 1,320.3 1,933.7 1,971.3 Capital Funds 0.0 0.0 0.0 Agency Total 1,320.3 1,933.7 1,971.3 FTE Positions 19.0 19.0 19.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To facilitate a continuous process improvement environment in State government. Performance Measures ! Agencies with initial process improvement projects ! Agencies with mature process improvement systems ! Customers satisfied with OEG services ! Increase of Governor's award winners to total applicants FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 65% 75% 85% 95% 100% 0% 05% 25% 50% 65% N/A N/A 85% 95% 98% 35% 40% 45% 50% 55% u Goal 2 - To provide affordable curricula that instills solid business methods and management practices in State government. Performance Measures ! Student satisfactory rating with OEG training services ! Supervisors satisfied w/employee's learning transference ! Reduction in Institute direct cost Page 112 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 98.3% 99% 99% 100% 100% N/A N/A 65% 70% 75% 16% 20% 25% 30% 33% Office for Excellence in Government General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures EXPOSITION AND STATE FAIR BOARD ! Guest survey ratings above average CLA Gary Montgomery, Executive Director Contact: Wanell Skinner, Special Projects Manager FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected CLA.1 N/A 75% 85% 90% 92% PROGRAM SUMMARY 252-6771 INTERIM EVENTS Contact: Wanell Skinner, Special Projects Manager Phone: 252-6771 Agency Mission: A.R.S. 3-1001 TO 3-1013, 5-113 To provide unlimited opportunity to celebrate Arizona's heritage, youth, industry, traditions and future by bringing the entire community together. Agency Description: Program Mission: To maximize incremental income during the non-fair period by providing quality facilities and services. The Arizona Exposition and State Fair (AESF) is a 96-acre entertainment facility which showcases a variety of events including one of the pre-eminent state fairs in the country. AESF rents its facilities to a variety of tenants and promoters including the Arizona National Livestock Show, the Maricopa County Fair, Valley Arena Management and the Phoenix Mustangs. AESF provides a location to showcase industry, agriculture, education and entertainment for the enjoyment of the citizens of Arizona. AESF is appropriated 100% of its revenues and receives no monies from the general fund. ($ Thousands) Agency Summary: FY1997 Actual Ø INTERIM EVENTS Ø STATE FAIR FY1998 Estimate FY1999 Estimate Program Description: The Arizona Exposition and State Fair provides rental opportunities during the non-fair period. Currently a wide variety of activities are held at the facility including: Antique Markets, Gun Shows, Livestock Shows, Youth Activities, Sporting Events and Community Activities. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,951.1 0.0 0.0 0.0 2,158.4 0.0 0.0 0.0 2,216.7 0.0 0.0 1,951.1 2,158.4 2,216.7 9,722.2 11,091.5 10,049.8 Capital Funds 304.3 400.0 400.0 Program Total 1,951.1 2,158.4 2,216.7 Agency Total 11,977.6 13,649.9 12,666.5 FTE Positions 100.0 88.0 100.0 ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate Program Goals and Performance Measures: FY1999 Estimate u Goal 1 - To Increase the number of non-fair rental days. 0.0 11,673.3 0.0 0.0 0.0 13,249.9 0.0 0.0 0.0 12,266.5 0.0 0.0 11,673.3 13,249.9 12,266.5 Capital Funds 304.3 400.0 400.0 Agency Total 11,977.6 13,649.9 12,666.5 FTE Positions 199.0 175.0 199.0 Operating Funds Subtotal u Goal 1 - To maximize the use of existing space. ! Events held on grounds ! Facilites used per year ! People coming onto grounds (000) FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 55 58 62 65 68 35% 36% 36.5% 37% 37.5% 1,290.0 1,310.0 1,330.0 2,030.0 2,180.0 u Goal 2 - To maximize guest satisfaction. General Government FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected -5 2 1 3 5 ! Increase in rental revenue over N/A 4% 2% 5% 8% previous year. ! New promoters requesting space ! Increase in rental space ! Repeat promoters annually ! Facilities used per year ! Promoters contacted ! Rental packets requested N/A N/A 21 35% 5 40 N/A N/A 22 36% 5 40 24 N/A 24 36.5% 5 40 36 N/A 26 37% 200 300 48 1 36 37.5% 200 300 year. u Goal 2 - To maximize the use of existing parking space. Agency Goals and Key Performance Measures: Key Performance Measures Performance Measures ! Non-fair rental days over previous Performance Measures ! Parking lot rentals ! Promoters contacted ! Rental packets requested ! New stragegic partners FY 1997 Actual 9 N/A N/A N/A FY 1998 Expected 12 N/A N/A 1 FY 1999 Expected 14 5 7 1 FY 2000 Expected FY 2001 Expected 16 5 7 2 18 5 7 2 u Goal 3 - To create new parking space to satisfy the demand for parking space. Performance Measures ! New spaces created Exposition and State Fair Board FY 1997 Actual N/A FY 1998 Expected N/A FY 1999 Expected N/A FY 2000 Expected N/A FY 2001 Expected N/A Page 113 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS CLA.2 PROGRAM SUMMARY STATE FAIR Contact: Wanell Skinner, Special Projects Manager Phone: 252-6771 u u u u u u A.R.S. 3-1003 TO 3-1013, 11-258 Program Mission: To produce the pre-eminent state fair in the country showcasing industry, business, entertainment and agriculture. Program Description: AESF produces the annual Arizona State Fair. This event brings together a wide range of participants representing industry, business and agriculture. The Fair showcases a variety of activities including: agriculture, 4-H, educational and community exhibits. The Fair also features entertainment such as, motorized events, rodeos, midway rides, attractions, community groups and national entertainers. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 9,722.2 0.0 0.0 0.0 11,091.5 0.0 0.0 0.0 10,049.8 0.0 0.0 Program Total 9,722.2 11,091.5 10,049.8 FTE Positions 99.0 87.0 99.0 Program Goals and Performance Measures: u Goal 1 - To develop partnerships with business, industry, community and volunteer groups. Performance Measures ! New partners aquired ! Exhibit space used by partners for FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A N/A N/A 1 5,000 2 5,500 2 6,050 N/A N/A 75% 80% 90% business showcase ! Partners submitting satisfaction surveys above average u Goal 2 - To maximize all fair revenue sources. Performance Measures ! New revenue streams identified ! New revenue received from FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 1 50,000 1 77,500 1 23,250 1 15,550 N/A 8.57 N/A 8.17 2% 8.54 5% 8.85 4% 9.00 alternative revenue sources ! Increase in income. ! Increase in per capita receipts u Goal 3 - To increase midweek fair attendance. Performance Measures ! Increase in Monday & Wednesday attendance. ! Increase in midweek admission revenues. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected -21,900 -11,800 0 11,000 11,000 N/A 1% 1% 2% 2% u Goal 4 - To maximize the satisfaction of fair guests. Performance Measures ! Guest Service contacts. ! Improvements implemented. ! Guest comment forms FY 1997 Actual N/A N/A N/A FY 1998 Expected 1,173 1 80% FY 1999 Expected 1,500 5 90% FY 2000 Expected 1,700 3 93% FY 2001 Expected 1,800 3 95% satisfactorily resolved. Page 114 Exposition and State Fair Board General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS decisions. AGENCY/PROGRAM SUMMARY GOVERNMENT INFORMATION TECHNOLOGY AGENCY Performance Measures ! Budget units with IT budgets over GTA John Kelly, Director Contact: John McDowell, Deputy Director 340-8538 ARS 41-3501 Agency/Program Mission: To partner with state agencies and private sector organizations to improve information technology capabilities, both technical and human, to add value, quality and efficiency in delivery of public services for the people of Arizona. Agency/Program Description: This agency is responsible for statewide information technology (IT) planning, coordinating and consulting. The Government Information Technology Agency (GITA) Director serves as the Chief Information Officer (CIO) for state government. GITA has responsibility to administer the state's Executive Branch IT resources, including establishing statewide standards, serving as statewide coordinator, critically evaluating and approving/disapproving agency IT plans and projects. Mandating necessary revisions to statewide standards and temporarily suspending the expenditure of monies if an IT project is at risk of failing to achieve its intended results or does not comply with state requirements. In addition, GITA provides IT consulting services to agencies and staff support for the Information Technology Authorization Committee (ITAC). ITAC is an executive, legislative, judicial, and private sector committee which has planning and oversight responsibility for information technology in all three branches of state government. FY 1997 Actual $100,000 receiving consulting assistance for IT activities [e.g. planning, projects and business continuity] ! Budget units with IT budgets under $100,000 receiving consulting assistance for IT activities [e.g. planning, projects and business continuity ! Stakeholders satisfied with IT research ! Improvement over base year of major or critical projects completed on time and within budget FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 100% 100% 100% N/A N/A 60% 70% 80% N/A N/A Baseline 50% 70% 15% 25% N/A Baseline 10% u Goal 3 - To facilitate a strategic Year 2000 planning process and assist agencies in their compliance efforts. FY 1997 Actual Performance Measures ! Agencies assessed for progress FY 1999 Expected N/A Baseline toward Y2K compliance ! Mission critical applications, interfaces and equipment Y2K compliant u FY 1998 Expected N/A u u u 50% u FY 2000 Expected FY 2001 Expected 100% 100% 100% 75% 90% 100% u ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 10,100.0 9,308.1 0.0 0.0 11,000.0 6,891.9 0.0 0.0 Operating Funds Subtotal 0.0 19,408.1 17,891.9 Capital Funds 0.0 0.0 0.0 Agency Total 0.0 19,408.1 17,891.9 FTE Positions 0.0 17.0 17.0 Agency/Program Goals and Performance Measures: u Goal 1 - To improve the quality of state government information technology (IT) services through state planning and oversight. Performance Measures ! Technical, coordination and security standards ! PIJs reviewed within 30 workdays ! Budget units connected to a statewide EMail system ! State personal computers within state refresh standard [approximately three years] FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 12 24 36 N/A N/A N/A N/A 85% 25% 95% 50% 100% 75% N/A N/A 40% 60% 80% u Goal 2 - To establish and conduct IT research and provide consulting to improve the quality of state government business General Government Government Information Technology Agency Page 115 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS from citizens and other jurisdictions in a timely manner. AGENCY/PROGRAM SUMMARY OFFICE OF THE GOVERNOR GVA Jane Dee Hull, Governor Contact: Rick Collins, Chief of Staff 542-1371 Agency/Program Mission: To provide leadership for the State of Arizona and to manage the Executive branch of state government to ensure that it efficiently and effectively serves Arizona's citizens. FY 1997 Actual Performance Measures ! Citizen requests by mail FY 1998 Expected N/A FY 1999 Expected N/A 80% FY 2000 Expected 80% FY 2001 Expected 85% responded to within 30 days (%) u Goal 4 - To improve the public's confidence in state government by appointing qualified leaders to key positions, as required by law, and ensuring that they efficiently and effectively execute their responsibilities. FY 1997 Actual Performance Measures ! Appointments made within FY 1998 Expected 556 FY 1999 Expected 595 600 FY 2000 Expected 600 FY 2001 Expected 600 judiciary, executive branch and boards and commissions Agency/Program Description: The Governor serves as the Chief Executive Officer of Arizona state government. The Constitution provides that the Governor shall be the commander-in-chief of Arizona's military forces and authorizes the Governor to grant reprieves, commutations and pardons, pursuant to law. The Governor is also responsible for making appointments to positions in state government pursuant to law, representing Arizona in official dealings with other governmental entities, taking action on bills approved by the Legislature, and informing the public on issues affecting the state. The office of the Governor includes the Office for Telecommunications Policy, and the Office for Community and Family Programs, which has divisions to address issues related to women, children, drug policy, as well as employment and training. The Arizona/Mexico Commission and the Office of Sonora are also within the Office of the Governor. u u u u u u ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 4,552.3 0.0 0.0 0.0 5,505.1 0.0 0.0 0.0 5,337.9 0.0 0.0 0.0 4,552.3 5,505.1 5,337.9 Capital Funds 0.0 0.0 0.0 Agency Total 4,552.3 5,505.1 5,337.9 FTE Positions 0.0 0.0 0.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To provide leadership in working with the Legislature to adopt meaningful legislation that addresses the needs of the State of Arizona and its citizens. Performance Measures ! Legislation signed by the Governor ! Legislation outlined in Governor's State of the State Address enacted (%) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 309 312 300 300 300 80% 80% 80% 80% 80% u Goal 2 - To effectively communicate the Governor's message to the citizens of Arizona through direct methods of communication (i.e., public issue forums, fax newsletters, and newsmedia opportunities). Performance Measures ! Constituents on newsfax network FY 1997 Actual N/A FY 1998 Expected 200 FY 1999 Expected 200 FY 2000 Expected 200 FY 2001 Expected 200 u Goal 3 - To respond to requests for information and assistance Page 116 Office of the Governor General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS appropriations compared to original appropriations AGENCY/PROGRAM SUMMARY u Goal 3 - To improve the efficiency and effectiveness of the state strategic planning and budgeting processes. GOVERNOR'S OFFICE OF STRATEGIC PLANNING AND BUDGETING OMB Thomas Betlach, Director Contact: Rebecka L. Derr, Strategic Management Analyst Performance Measures ! Average agency satisfaction rating 542-5392 FY 1997 Actual (5-point scale) on planning and budgeting training and guidelines ! Agencies submitting biennial budgets electronically ! Agencies submitting biennial Master List information electronically ! Hours required to complete forms and compile budgets (agencies) ! Hours required to complete forms and compile Master List (agencies) Agency/Program Mission: To facilitate the effective and efficient allocation of resources in accordance with fiscally sound strategic planning principles that will enable the Governor and state government to provide quality services to the citizens of Arizona. Agency/Program Description: u u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 4.0 4.3 4.3 4.3 0 0 55% N/A 87% N/A 100% N/A 100% N/A N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A u u u This office provides a central Executive branch resource for the compilation, analysis, and investigation of state fiscal matters. It advises the Governor in preparation of the Executive budget and advocates for that budget through the legislative process. The office assists and advises all entities of state government in budget development and execution and is responsible for fulfilling constitutionally and legislatively mandated reporting requirements related to the state budget. The office also coordinates the process of defining state government programs, developing strategic plans, and measuring program performance to achieve desired results. Finally, the office is responsible for the development and updating of all strategic planning and performance measurement curriculum, the state's strategic planning Managing for Results Handbook, and the biennial publication of the Master List of State Government Programs. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,675.9 0.0 0.0 0.0 1,789.7 0.0 0.0 0.0 1,837.6 0.0 0.0 0.0 1,675.9 1,789.7 1,837.6 Capital Funds 0.0 0.0 0.0 Agency Total 1,675.9 1,789.7 1,837.6 FTE Positions 24.0 24.0 24.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To advocate for the adoption of a balanced, fiscally prudent state budget which reflects the priorities and programs of the Governor. Performance Measures ! Consecutive years without FY 1997 Actual FY 1998 Expected 5 6 FY 1999 Expected 7 FY 2000 Expected FY 2001 Expected 8 9 statewide mid-year reductions u Goal 2 - To monitor the execution of the state budget to ensure that expenditures are in accordance with the adopted budget, actual revenues, and intent of the Governor and Legislature. Performance Measures ! State agencies loading budgets into AFIS ! Non-technical supplemental General Government FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 69.5% 90.0% 95% 99% 0.2% 1% .5% .5% .5% Governor's Office of Strategic Planning and Budgeting Page 117 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 3 - To provide information and assistance to constituents. AGENCY/PROGRAM SUMMARY HOUSE OF REPRESENTATIVES HOA Representative Jeff Groscost, Speaker of the House Contact: Jimmy Jayne, Chief of Staff FY 1997 Actual Performance Measures ! Individuals assisted through the FY 1998 Expected N/A FY 1999 Expected N/A N/A FY 2000 Expected N/A FY 2001 Expected N/A Constituent Services Offices 542-3145 u u u u u u Constitution Art. 4, Part 1, Section 1 Agency/Program Mission: To serve the public by enacting laws that protect the public safety and welfare, to provide information to the public and to assist members of the public who contact their legislative representatives with questions, problems or concerns. Agency/Program Description: The House of Representatives consists of 60 members elected by the public. Two members are elected from each of the 30 legislative district at biennial elections. Members of the Legislature participate in activities related to the review and adoption of a wide range of topics that affect the citizens of Arizona. Members serve on standing committees, participate in interim projects and handle constituent concerns. Note: Mission, Description, Goals and Performance Measures are based upon 1996-1997 Master List Submittal. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY1998 Estimate FY1999 Estimate 8,143.9 0.0 0.0 0.0 8,931.9 0.0 0.0 0.0 9,612.7 0.0 0.0 0.0 8,143.9 8,931.9 9,612.7 Capital Funds 0.0 0.0 0.0 Agency Total 8,143.9 8,931.9 9,612.7 FTE Positions 0.0 0.0 0.0 Agency/Program Goals and Performance Measures: u Goal 1 - To ensure Arizona has a true citizen legislature that enacts meaningful legislation addressing the needs of the State of Arizona and its citizens and to ensure the public has access to the legislature, their legislators and the legislative process. Performance Measures ! Meaningful legislation adopted for all high priority issues identified in the majority program ! Weekly schedule of meetings distributed to the media ! Limit the use of strike-everything amendments ! Free conference committees holding public meetings (%) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A u Goal 2 - To conduct legislative business in a timely manner. Performance Measures ! Days in a regular session ! Special sessions ! Days in a special session ! Days to adopt a balanced budget Page 118 FY 1997 Actual N/A N/A N/A N/A FY 1998 Expected N/A N/A N/A N/A FY 1999 Expected N/A N/A N/A N/A FY 2000 Expected N/A N/A N/A N/A FY 2001 Expected N/A N/A N/A N/A House of Representatives General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS JLA.1.1 AGENCY SUMMARY JOINT LEGISLATIVE BUDGET COMMITTEE JLA Richard Stavneak, Director Contact: Richard Stavneak, Director 542-5491 A.R.S. 41-1272 Subprogram Mission: Agency Mission: To provide the Arizona Legislature with sound research, analysis, forecasts and recommendations on state government finances and public policies; to provide the members with high quality work that is factually-based and delivered in a timely and professional manner, so they can make informed public policy decisions that are in the best interests of the citizens of Arizona. Agency Description: The Joint Legislative Budget Committee (JLBC) Staff is a 34person statutory agency in the legislative branch of Arizona State Government. The Governing Board is the 16-member Joint Legislative Budget Committee who appoint a Legislative Budget Analyst [Director] who is responsible for hiring other staff as authorized through the appropriations process. The office was established pursuant to A.R.S. 41-1272 in 1966. ($ Thousands) Agency Summary: FY1997 Actual Ø JOINT LEGISLATIVE FY1998 Estimate FY1999 Estimate 2,022.4 2,165.9 2,223.6 Capital Funds 0.0 0.0 0.0 Agency Total 2,022.4 2,165.9 2,223.6 BUDGET COMMITTEE ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY1998 Estimate FY1999 Estimate 2,022.4 0.0 0.0 0.0 2,165.9 0.0 0.0 0.0 2,223.6 0.0 0.0 0.0 2,022.4 2,165.9 2,223.6 Capital Funds 0.0 0.0 0.0 Agency Total 2,022.4 2,165.9 2,223.6 FTE Positions 34.0 34.0 34.0 JLA.1 SUBPROGRAM SUMMARY FISCAL ANALYSIS AND RESEARCH Contact: Richard Stavneak, Director Phone: 542-5491 To provide the Arizona Legislature with sound analysis and research regarding state spending and public policies. Subprogram Description: The Fiscal Analysis and Research subprogram performs the following core functions: analyzes agency budget requests; analyzes the Governor's budget recommendation; prepares alternative budget recommendations; provides support to the Appropriations subcommittees; provides public policy analysis; prepares fiscal notes; and provides staff support to the Joint Legislative Budget Committee. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Contact: Richard Stavneak, Director Phone: 542-5491 FY1998 Estimate FY1999 Estimate 1,617.9 0.0 0.0 0.0 1,732.7 0.0 0.0 0.0 1,778.9 0.0 0.0 0.0 Program Total 1,617.9 1,732.7 1,778.9 FTE Positions 28.0 28.0 28.0 Subprogram Goals and Performance Measures: u Goal 1 - To help the Legislature with sufficient staff support to enact budgets in a timely fashion. Performance Measures ! Survey of legislator satisfaction (4=high): other members ! Survey of legislator satisfaction (4=high): Appropriations and JLBC Members FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3.05 3.2 3.2 3.2 3.2 3.53 3.55 3.55 3.55 3.55 u Goal 2 - To produce error-free General Appropriation Act, Omnibus Reconciliation Bills (ORB's) and other budget-related legislation. PROGRAM SUMMARY JOINT LEGISLATIVE BUDGET COMMITTEE ($ Thousands) Funding and FTE Amounts: Performance Measures ! Errors FY 1997 Actual FY 1998 Expected 1 0 FY 1999 Expected 0 FY 2000 Expected 0 FY 2001 Expected 0 u Goal 3 - To prepare timely fiscal notes. A.R.S. 41-1272 This Program Contains the following Subprograms: Performance Measures ! Days to transmit fiscal notes FY 1997 Actual 14.9 FY 1998 Expected 14 FY 1999 Expected 14 FY 2000 Expected 14 FY 2001 Expected 14 Fiscal Analysis and Research Tax Analysis and Forecasting General Government Joint Legislative Budget Committee Page 119 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS JLA.1.2 SUBPROGRAM SUMMARY TAX ANALYSIS AND FORECASTING Contact: Richard Stavneak, Director Phone: 542-5491 A.R.S. 41-1272 Subprogram Mission: To provide the Arizona Legislature with sound analysis and forecasts of the Arizona economy and state revenues. Subprogram Description: The Tax Analysis and Forecasting subprogram performs the following core functions: economic forecasting; revenue forecasting; tax analysis; economic analysis; and staff support to the Joint Legislative Tax Committee upon request. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 404.5 0.0 0.0 0.0 433.2 0.0 0.0 0.0 444.7 0.0 0.0 0.0 Program Total 404.5 433.2 444.7 FTE Positions 6.0 6.0 6.0 Subprogram Goals and Performance Measures: u Goal 1 - To provide accurate economic and revenue forecasts. FY 1998 Expected FY 1997 Actual Performance Measures ! Actual revenues exceed 9.7% FY 1999 Expected 3% 3% FY 2000 Expected 3% FY 2001 Expected 3% forecasted revenues u Goal 2 - To prepare timely fiscal notes. FY 1997 Actual Performance Measures ! Days to transmit a fiscal note u Page 120 FY 1998 Expected 15.9 u u u FY 1999 Expected 14 u 14 FY 2000 Expected 14 FY 2001 Expected 14 u Joint Legislative Budget Committee General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY SPA Thomas A. Zlaket, Chief Justice Contact: Marge Cawley, Strategic Planner 542-9768 Agency Mission: To provide Arizona citizens with an independent, accessible and integrated judicial system that maintains a high degree of public trust and confidence; serves as an asset by dispensing justice, resolving human disputes and conducting its administrative functions in a fair, equitable, and just manner; and operates efficiently and expeditiously. Agency Description: The Arizona Judicial Branch is an integrated, but decentralized, judicial system implementing its constitutional and statutory responsibilities throughout all levels of government - state, county, and city. It serves the citizens of Arizona. The Judicial Branch consists of the Supreme Court, Court of Appeals, Superior Court and limited jurisdiction - municipal and justice of peace - courts. The Supreme Court and Court of Appeals are fully funded at the state level. The Superior Court is placed at the county level, but in addition to county funding, state funds are used to fund half of each Superior Court judge's salary. In addition, various programs that are implemented through each county's Superior Court receive various levels of funding from the state. Justices' of the Peace salaries are the funding responsibility of both the county in which they reside and the state. The Judicial Branch's funding sources and proportion of expenditures for its statewide operation are: the state, 36.5 %; counties, 49.5 %; local government, 13.5 %; and federal/private, 0.5 %. The Arizona Constitution mandates an integrated judicial department with administrative supervision over all courts resting with the Chief Justice of the Supreme Court. The Administrative Office of the Courts is charged with assisting the Chief Justice in discharging his/her administrative duties. The Arizona Judicial Council was created in 1990 to assist the Supreme Court and the Chief Justice in developing and implementing policies and procedures designed to accomplish the integration of the court system pursuant to the Court's constitutional mandate. The Council aids the Supreme Court by identifying the needs of the judiciary, studying the internal operation of the courts, and recommending uniform administrative policies and procedures to improve judicial administration at all levels, and analyzes and plans for future developments. ($ Thousands) FY1997 Actual FY1998 Estimate FY1999 Estimate Ø SUPREME COURT ON JUDICIAL Ø COMMISSION CONDUCT 3,114.3 3,141.0 3,687.1 254.8 312.9 364.9 Ø COURT ADMINISTRATION CHILDREN'S Ø DEPENDENT SERVICES DIVISION 6,603.1 7,224.5 7,245.8 3,241.6 3,516.9 4,056.8 Ø JUDICIAL ASSISTANCE Ø JUDICIAL EDUCATION General Government 310.8 347.3 352.3 Ø STATE GRAND JURY Ø DOMESTIC RELATIONS PROCESSING Ø CASE ASSISTANCE 432.0 576.3 440.0 AND REVIEW JUDICIARY Agency Summary: Ø JUDICIAL NOMINATIONS 63.2 87.4 87.4 240.0 242.7 242.7 Judiciary 1,020.3 974.6 987.0 1,601.0 2,184.7 2,303.4 DISPUTE Ø ALTERNATIVE RESOLUTION 204.6 216.0 216.0 COLLECTION Ø JUDICIAL ENHANCEMENT 6,328.9 6,458.2 9,457.8 Ø DEFENSIVE DRIVING 3,270.2 3,250.1 3,301.9 COMMUNITY Ø ADULT CORRECTIONS 42,477.3 51,399.9 55,989.6 JUSTICE Ø JUVENILE SERVICES 45,824.4 60,070.9 66,127.4 9,256.3 8,980.7 9,339.7 9,100.0 9,557.9 9,842.8 160.4 153.8 192.2 FIDUCIARY Ø PRIVATE CERTIFICATION 0.0 50.0 50.0 CONVICTION RELIEF Ø POST (PCR) 0.0 150.0 150.0 Capital Funds 0.0 0.0 0.0 Agency Total 133,503.2 158,895.8 174,434.8 SCHOOL Ø SUPERIOR COURT JUDGES Ø COURT OF APPEALS Ø CONFIDENTIAL INTERMEDIARY ($ Thousands) Funding and FTE Summary: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY1997 Actual FY1998 Estimate FY1999 Estimate 115,471.9 1,400.5 16,052.5 578.3 134,833.0 14,503.3 9,002.9 556.6 146,704.0 21,421.4 5,752.8 556.6 133,503.2 158,895.8 174,434.8 Capital Funds 0.0 0.0 0.0 Agency Total 133,503.2 158,895.8 174,434.8 FTE Positions 560.0 567.0 573.0 Agency Goals and Key Performance Measures: u Goal 1 - To expedite child dependency case proceedings to reduce the amount of time children spend in out-of-home placement. (Model Court Improvement Project-target is to have 100% of all child removals with a petition filed to have a preliminary protective hearing. Meeting measures 4 to 7 contingent upon funding.) Key Performance Measures ! Implement Pima County Pilot ! Evaluate Pima County Pilot ! Legislation for statewide implementation is introduced and adopted FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected Done On going On going On going On going N/A Done On going N/A N/A N/A Intro N/A N/A N/A Page 121 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Counties implementing preliminary protective hearing ! Counties implementing prehearing conferences ! Cases whose length of time to adjudicate occurs within 50 days (target 90%) ! Children in out-of-home placement longer than 2 years (Model Court target is yet to be determined) 7% 7% 93% 100% 100% 7% 7% 93% 100% 100% N/A N/A Baseline N/A N/A 45 45 Baseline N/A N/A u Goal 2 - To reduce felony case processing delays in order to improve public protection and to provide swift, fair justice for victims and for those accused of crimes. (Fill the Gap-target is to have 90% of all felony cases processed within 100 days. Meeting measures 3 to 5 contingent upon funding.) Key Performance Measures ! Yavapai and Coconino Counties Superior Court pilot reengineering of criminal case management ! Data gathered from reengineering pilots to establish baselines ! Legislation to provide new, ongoing state funding, require reengineering and accountability introduced and adopted ! Counties conducting reengineering activities ! Counties' criminal cases processed within the 100 day target FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected Done On going On going On going On going Done N/A N/A N/A Done On going On going On going Intro N/A N/A N/A 50% N/A N/A 100% 33% N/A 100% 67% u Goal 3 - To improve enforcement of court orders, specifically the collection of restitution and probations fees of juvenile and adult probationers. Key Performance Measures ! Adult intensive probationers ordered to pay restitution who are making payments ! Adult intensive probationers ordered to pay probation fees who are making payments ! Adult standard probationers ordered to pay restitution who are making payments ! Adult standard probationers ordered to pay probation fees who are making payments ! Juvenile intensive probationers ordered to pay restitution who are making payments ! Juvenile intensive probationers ordered to pay probation fees who are making payments Page 122 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 55% 70% 70% 75% ! Juvenile standard probationers ordered to pay restitution who are making payments ! Juvenile standard probationers ordered to pay probation fees who are making payments 45% 55% 60% 70% 70% 40% 55% 60% 75% 75% u Goal 4 - To determine if a "family court model" would improve judicial services for Arizona's families. Key Performance Measures ! Committee established to investigate ! Committee issues draft report ! Committee issues final report FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A Done N/A N/A N/A N/A Done N/A N/A N/A N/A N/A Done N/A N/A u Goal 5 - To assist counties with providing safe and secure juvenile detention. (Meeting measures beyond FY 98 contingent upon funding.) Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Legislature adopted funding for Phase I ! Legislation introduced for funding Phase II ! Legislation introduced for funding Phase III ! Develop Master Plan for determining county juvenile detention needs ! County applications received Done N/A N/A N/A N/A N/A Done N/A N/A N/A N/A N/A Done N/A N/A Done N/A N/A N/A N/A N/A 9 4 2 2 ! Counties awarded aid based on applications ! Monitor through expenditure report of county projects status ! New detention beds built N/A 8 4 2 2 N/A 1 1 1 1 N/A 0 114 104 104 ! Detention beds renovated N/A 0 0 86 86 80% u Goal 6 - To provide easier access to dispute resolution litigants without lawyers (pro se litigants). N/A 60% 70% 75% 80% Key Performance Measures N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A 45% 40% 55% 55% 60% 60% 70% 75% 70% 75% Judiciary ! Review and assess pro se assistance programs throughout the country ! Form statewide work group focusing on Superior Court implementation ! Superior Court work group identifies and prioritizes the various pro se assistance programs for implementation ! Implementation by counties of pro se self service activities FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A Done N/A N/A N/A N/A Done On going N/A N/A N/A N/A N/A N/A Done N/A N/A Begin On going On going General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Form statewide work group focusing on limited jurisdiction courts implementation ! Limited jurisdiction work group identifies and prioritizes the various pro se assistance programs for implementation ! Implementation by limited jurisdiction courts of pro se self service activities N/A N/A N/A Done On going N/A N/A N/A Done N/A N/A N/A N/A ! Share citizen input at National Public Trust and Confidence Conference ! Gather citizen's input as part of judicial branch strategic planning Done N/A N/A N/A N/A Begun On going On going N/A N/A 3,687.1 FTE Positions 45.5 45.5 46.5 Program Goals and Performance Measures: Performance Measures ! Case filings ! Case terminations ! Cases pending at end of year ! State bar matters ! State bar activity reports ! All other cases SPA.2 N/A N/A Begun On going N/A Done N/A N/A N/A N/A FY 1997 Actual 1,499 1,592 389 101 1,294 45 FY 1998 Expected FY 1999 Expected 1,541 1,650 280 110 1,402 48 FY 2000 Expected 1,583 1,708 155 118 1,511 51 FY 2001 Expected 1,625 1,766 14 127 1,620 54 1,667 1,681 0 135 1,728 57 PROGRAM SUMMARY COMMISSION ON JUDICIAL CONDUCT Contact: Keith Stott, Executive Director Phone: 542-5200 AZ Constitution, Article VI.I N/A Begun On going On going On going Program Mission: To investigate and resolve all complaints of judicial misconduct. PROGRAM SUMMARY Program Description: SUPREME COURT The Commission, comprised of 11 members, is an independent agency that has jurisdiction over all judges in the state, including Supreme Court justices, Court of Appeals judges, Superior Court judges, Justices of the Peace and municipal judges. It also has jurisdiction over commissioners, hearing officers, judges pro tempore, retired judges with temporary assignments, and all other judicial officers serving within the judicial branch of government. When all are taken into account, the Commission's jurisdiction extends to more than 440 judges throughout the state. Contact: Mike DiMarco, Budget Director Phone: 542-9328 AZ Constitution, Article VI, Section 2; A.R.S. 12-101 Program Mission: To dispense justice in a fair and equitable manner and to provide judicial and administrative supervision over the Arizona Judicial Department as mandated by Arizona law and the Constitution. Program Description: The Supreme Court: 1) may choose to review decisions of the intermediate appellate courts when a petition for review is filed; 2) hears direct criminal appeals in cases with a death sentence imposed; 3) hears direct appeals in election cases; 4) may accept direct special actions brought in the Supreme Court against state officials; 5) regulates activities of the State Bar of Arizona and oversees admission of new attorneys to the practice of law; 6) reviews charges of misconduct against attorneys, and has authority to suspend or disbar an attorney; 7) serves as the final decisionmaking body when disciplinary recommendations are filed against Arizona judges by the Commission on Judicial Conduct; 8) adopts rules of procedures for all courts of the state; 9) provides administrative supervision over all courts of the state; and 10) chairs the Commissions on Appellate and Trial Court Appointments. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds General Government 3,141.0 Begin On going FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Statewide citizen survey conducted ! Survey results shared with court community ! Conduct citizen summits SPA.1 3,114.3 u Goal 1 - To provide fair and expeditious determination of cases. (Court activity is difficult to project; estimates based on average annual growth since FY 89 for which data are available.) u Goal 7 - To increase citizenry input into the court planning process. Key Performance Measures Program Total 3,114.3 0.0 0.0 0.0 FY1998 Estimate 3,141.0 0.0 0.0 0.0 FY1999 Estimate 3,687.1 0.0 0.0 0.0 Judiciary The Commission is required to investigate all complaints of judicial misconduct and may resolve them in one of several ways. Complaints that are frivolous or unfounded may be dismissed for lack of jurisdiction, insufficient grounds to justify investigation or no evidence of judicial misconduct. Cases involving serious misconduct are decided in formal hearings, similar to trials, that are open to the public. At the conclusion of a hearing, the Commission can formally recommend to the Supreme Court that a judge be publicly censured, suspended, removed or retired. The proceedings in less serious cases are handled informally and confidentially. In these cases the Commission can issue private letters of admonition or reprimand, require professional counseling, monitor a judge's conduct or impose various other conditions designed to correct or improve a judge's behavior. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FY1998 Estimate FY1999 Estimate 254.8 0.0 0.0 0.0 312.9 0.0 0.0 0.0 364.9 0.0 0.0 0.0 254.8 312.9 364.9 Page 123 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FTE Positions 4.0 5.0 5.0 Program Goals and Performance Measures: Performance Measures ! Inquiries ! Complaints ! Formal and Informal Actions SPA.3 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 891 954 1,016 1,079 1,142 254 35 272 40 291 43 309 46 327 49 PROGRAM SUMMARY COURT ADMINISTRATION Contact: Dave Byers, Administrative Director Phone: 542-9307 AZ Constitution, Article VI, Sections 3, 7 Program Mission: To assist the Chief Justice in carrying out the constitutionally prescribed responsibility for providing administrative supervision over the integrated Arizona court system and support the Chief Justice and the Supreme Court in providing quality administrative leadership and assistance to Arizona's courts. Program Description: Court Administration is responsible, through nine operating divisions and the Office of the Administrative Director, for providing administrative support to the Chief Justice and Supreme Court; for liaison activities with executive and legislative branch agencies and other judicial departments; for coordinating strategic projects that have potential to change the way courts do business; and, for providing internal and external administrative support for the judicial department. The nine divisions are 1) Administrative Services; 2) Court Services; 3) Human Resources; 4) Education Services; 5) Information Technology; 6) Adult Services; 7) Juvenile Justice Services; 8) Dependent Children's Services; and 9) Domestic Relations. Court Administration is also responsible for facilities management and security for the Arizona Courts Building. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $14,822 $14,822 $14,822 $14,822 $14,822 $10,738 $10,738 $10,738 $10,738 $10,738 conduct and/or criminal violations u Goal 1 - To investigate and resolve all complaints of judicial misconduct, in accordance with Constitutional mandates. (Commission activity is difficult to predict; estimates based on average annual growth from 1989 - 1997 calendar years.) FY 1997 Actual Performance Measures FY1998 Estimate FY1999 Estimate 6,603.1 0.0 0.0 0.0 7,086.5 138.0 0.0 0.0 7,245.8 0.0 0.0 0.0 Program Total 6,603.1 7,224.5 7,245.8 FTE Positions 74.5 75.5 77.5 ! Average cost per major operational problems-full review ! Average cost per major financial problems-full financial review ! Average cost per moderate problems-full review ! Average cost per no/minor problems-full review ! Average cost per partial review only-moderate, minor/no problems ! Average days to complete an operational review report of a major operational problems and judicial conduct and/or criminal violations ! Average days to complete an operational review report of a major operational problems-full review ! Average days to complete an operational review report of a major financial problems-full financial review ! Average days to complete an operational review report of a moderate problems-full review ! Average days to complete an operational review report o a no problems/minor problems onlyfull review ! Average days to complete an operational review report of a partial review only-moderate, minor/no problems ! Average reviews per specialist ! Courts receiving on-site training ! Seminars provided ! Average rating of training or seminars on a 5.0 scale, 1-not satisfied to 5-very satisfied $6,244 $6,244 $6,244 $6,244 $6,244 $4,585 $4,585 $4,585 $4,585 $4,585 $2,926 $2,926 $2,926 $2,926 $2,926 45 45 45 45 45 38 38 38 38 38 30 30 30 30 30 20 20 20 20 20 15 15 15 15 15 10 10 10 10 10 4 18 5 4.1 4 18 5 4.1 4 18 5 4.1 4 18 5 4.1 4 18 5 4.1 u Goal 2 - To ensure that automation services are provided that support statewide programs and systems. Performance Measures ! Supreme Court and external agency users connected to the operations unit ! Operating budget to operations unit operating budget at level consistent with industry standards ! Cost per user ! Uptime of operations unit during normal operating hours ! Average days to resolve a Severity 1 (goal is 1 day) ! Average days to resolve a Severity 2 (goal is 2 days) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3,470 3,813 4,875 N/A N/A 1.6% 1.5% N/A N/A N/A $519 93.2% $499 96.5% $505 97% N/A N/A N/A N/A 2.03 .86 1.0 1.0 1.0 5.46 6.94 2.0 2.0 2.0 Program Goals and Performance Measures: u Goal 3 - To provide accurate, prompt, and professional responses to questions concerning court operations and procedures through Court Answer Line. u Goal 1 - To identify operational and administrative problems and recommend solutions and to uphold the integrity and independence of the judiciary. Performance Measures ! Questions received ! Questions resolved within 48 Performance Measures ! Operational reviews completed ! Average cost per major FY 1997 Actual FY 1998 Expected 12 12 $18,851 $18,851 FY 1999 Expected 12 $18,851 FY 2000 Expected 12 $18,851 FY 2001 Expected FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,058 96% 1,100 96% 1,100 96% 1,100 96% 1,100 96% $55 $55 $55 $55 $55 hours ! Cost per question 12 $18,851 operational problems and judicial Page 124 Judiciary General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS SPA.4 judge in each county to assist their court review and decision making process. PROGRAM SUMMARY DEPENDENT CHILDREN'S SERVICES DIVISION The State Foster Care Board is statutorily required to review and coordinate the activities of the local boards. In addition, the State Board is mandated to make annual recommendations to the Supreme Court, the Governor, and the Legislature on the state's foster care statutes, policies, and procedures. Contact: Mary Lou Henley, Director Phone: 542-9408 Program Mission: To administer programs that are designed to ensure that the best interests of dependent children are served by providing a system of information, advocacy and review. Program Description: The Dependent Children's Services Division interacts with the courts, a variety of non-court agencies and organizations and the public throughout Arizona. The division administers two major programs: Foster Care Review Board and Court-Appointed Special Advocate. Other services include operating a 24-hour parent assistance hotline program that provides court and other related information to parents and guardians whose children have been removed from the home by Child Protective Services. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,664.0 1,400.5 0.0 177.1 1,758.4 1,581.4 0.0 177.1 2,205.0 1,674.7 0.0 177.1 Program Total 3,241.6 3,516.9 4,056.8 FTE Positions 43.0 43.0 45.0 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 4 Foster Care Review Board 4 Court-Appointed Special Advocate (CASA) 4 Parent Assistance SPA.4.1 1,985.8 0.0 0.0 177.1 Program Total 1,649.7 1,721.8 2,162.9 FTE Positions 31.3 31.3 33.3 Subprogram Goals and Performance Measures: u Goal 1 - To ensure that each child has a plan for permanent placement. Performance Measures ! Children eligible for review (point in time) ! Children with plan for permanent placement ! Children reviewed FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5,794 6,490 7,186 7,882 8,578 5,794 6,490 7,186 7,882 8,578 100% 100% 100% 100% 100% 77% 77% 77% 77% 77% u Goal 2 - To establish, maintain and train sufficient volunteers to perform high quality case reviews. FY 1998 Expected FY 1997 Actual FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Volunteers 365 390 415 460 500 ! FTEs to support volunteers 28.5 28.5 30.5 31.5 32.5 ! Volunteers trained ! Volunteers meeting 6 hours of required training ! Cases reviewed meeting the minimum quality standard FOSTER CARE REVIEW BOARD Contact: William Stanton, Program Manager Phone: 542-9409 FY1999 Estimate 1,544.7 0.0 0.0 177.1 Performance Measures SUBPROGRAM SUMMARY FY1998 Estimate 1,472.6 0.0 0.0 177.1 ! Permanent placements achieved This Program Contains the following Subprograms: ($ Thousands) Funding and FTE Amounts: 107 190 163 198 207 100% 100% 100% 100% 100% 9% 18% 36% 72% 72% Subprogram Mission: u Goal 3 - To ensure that appropriate recommendations for foster care system needs are submitted to the Supreme Court, Legislature and Governor. To ensure, through local volunteer review boards and a state advisory board, that children involved in dependency proceedings have a permanent placement plan consistent with their best interest. Performance Measures ! Recommendations made by A.R.S. 8-515.01 Subprogram Description: The Foster Care Review Board is designed to assist the juvenile court judges. The 79 boards comprised of 395 volunteer members who receive initial as well as on going training. The boards are responsible for reviewing, within six months of placement and every six months thereafter, the case of each child who remains in out-of-home placement and who is the subject of a dependent action. The case review determines what efforts have been made by the social services agency with whom the child has been placed, to carry out the plan for the permanent placement of the child. Review boards submit recommendations to the presiding juvenile court General Government Judiciary State Board ! State Board recommendations followed by the Supreme Court, Legislature and Governor, or other entities FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2 8 5 5 5 50% 50% 50% 50% 50% SUBPROGRAM SUMMARY SPA.4.2 COURT-APPOINTED SPECIAL ADVOCATE (CASA) Contact: Linda Castaneda, Program Manager Phone: 542-9583 A.R.S. 8-522 Subprogram Mission: Page 125 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To administer and monitor a community-based volunteer advocacy program in the Juvenile Court System for abused and neglected children. Subprogram Description: The Arizona CASA Program is comprised of the state office, county programs, and volunteers who serve abused and neglected children. The state office administers the program by monitoring county programs to ensure compliance with all relevant statutes, orders, policies and procedures, and funding agreements. In addition, the state office provides services, including recruiting tools, training opportunities, and technical assistance and support to county programs and volunteers. County programs educate communities in order to recruit, maintain, and supervise qualified volunteers to advocate for children involved in juvenile court proceedings as required by A.R.S. §§ 8-522-8-523, and Arizona Rules of Court, Rules 22 and 22.1. CASA's are specially trained volunteers who are appointed to an individual dependency case by presiding juvenile court judges and function as independent advocates for children who are wards of the court. Volunteers help ensure that a child's right to a safe, permanent home is actively pursued. The CASA volunteer has three main roles: 1) to conduct an independent assessment of the case and advocate for needed services for the child and family; 2) to provide written reports and testimony to the juvenile court judge to enable the judge to make the best decision possible; and 3) to be a consistent presence in the child's life, acting as an advocate throughout the court proceedings. The Court Appointed Special Advocate Fund receives 30 percent of unclaimed state lottery prize money pursuant to A.R.S. §§ 5-518 and 8-524. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,400.5 0.0 0.0 0.0 1,581.4 0.0 0.0 0.0 1,674.7 0.0 0.0 Program Total 1,400.5 1,581.4 1,674.7 FTE Positions 7.0 7.0 7.0 Subprogram Goals and Performance Measures: u Goal 1 - To maintain an active partnership between the State Program Office and County Juvenile Courts. Performance Measures ! County staff and judges FY 1997 Actual 100% FY 1998 Expected 100% FY 1999 Expected 100% 778 794 810 826 843 ! Volunteers completing 52% 85% 95% 100% 100% required six hours of training (calendar year) ! Average number of in-service training hours volunteers receive (calendar year) 8.61 8.61 8.61 8.61 8.61 u Goal 3 - To ensure compliance by monitoring county program activities. FY 1997 Actual Performance Measures ! Volunteer files reviewed (sample) ! Volunteer files reviewed found to be in compliance ! Children's cases reviewed ! Cases reviewed found to be in FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 192 196 200 204 208 69% 71% 73% 75% 77% 160 163 166 169 172 54% N/A N/A N/A N/A N/A 20% 22% 24% 26% compliance ! Cases with required number of contact logs/journals SPA.4.3 SUBPROGRAM SUMMARY PARENT ASSISTANCE Contact: Linda Castaneda, Program Manager Phone: 542-9583 A.R.S. 8-546.09 Subprogram Mission: To provide accurate information, education and referrals when children are involved with Child Protective Services (CPS), enabling parents and guardians to work more effectively with CPS and the juvenile court. Subprogram Description: ($ Thousands) Funding and FTE Amounts: ! Certified volunteers FY 2000 Expected 100% FY 2001 Expected 100% indicating very satisfied or satisfied with our services The Parent Assistant Program is an information source, independent of the Arizona Department of Economic Security (DES), that responds to questions about juvenile court procedures, Child Protective Services (CPS) , and related issues, and a 24 hour statewide telephone hotline. The Program was established pursuant to A.R.S. § 8-546.09. The Parent Assistant Program provides to parents and guardians their legal rights, including the right to attend court or foster review board hearings, and identifies personnel who can provide information on the well-being of the child removed from the home, and available community resources. In addition, the program provides information on procedures for requesting an attorney or a temporary custody hearing, the consequence of failure to make the request, and procedures and responsibilities of the juvenile court system. The Parent Assistance Program hotline became operational on January 21, 1991 and operates from 8:00 am to 11:00 pm, seven days a week. The balance of the day is covered by voice mail messaging service. u Goal 2 - To maintain an adequate number of certified volunteer advocates. Performance Measures ! Children not served ! Increase in children who are eligible for CASA assignment ! Increase in children with CASA assigned Page 126 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 69% 74% 79% 84% 89% 13% 15% 15% 15% 15% 31% 26% 21% 16% 11% Judiciary General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 - To provide reimbursement as required for judges pro tempore and retired judges called to serve in the superior and appellate courts of the state. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 191.4 0.0 0.0 0.0 213.7 0.0 0.0 0.0 219.2 0.0 0.0 0.0 Program Total 191.4 213.7 219.2 FTE Positions 4.7 4.7 4.7 Performance Measures ! Reimbursement provided SPA.6 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $63,200 $87,400 $87,400 $87,400 $87,400 PROGRAM SUMMARY JUDICIAL EDUCATION Subprogram Goals and Performance Measures: u Goal 1 - To provide accurate information to families, in a caring and respectful manner. FY 1997 Actual Performance Measures ! Hotline calls ! Calls reviewed by peers ! Calls reviewed rated Administrative Order 93-59 Program Mission: FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3,877 4,000 4,200 4,250 4,400 364 400 420 425 440 75% 75% 75% 75% 75% To improve the service the judiciary provides to the public and internal customers by increasing the expertise, skills and abilities of all judicial personnel through a comprehensive, relevant, accessible and high-quality system of judicial education. Program Description: satisfactory or better u Goal 2 - To increase public and agency awareness of the Parent Assistance Hotline. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Yellow Pages referrals 479 489 499 509 519 ! Agency referrals 291 1,400 1,000 1,000 1,000 ! Calls attributable to: - 404 380 388 396 404 Brochures (DES) ! Calls attributable to: - other advertising 622 1,200 1,000 1,000 1,000 SPA.5 Contact: Karen Thorson, Division Director Phone: 542-9431 PROGRAM SUMMARY JUDICIAL ASSISTANCE Contact: Mike DiMarco, Budget Director Phone: 542-9328 AZ Const., Art. VI, Sec. 19, 20; A.R.S. 12-143, 38-813 Program Mission: To provide for reimbursement of judges pro tempore and retired judges called to serve in the superior and appellate courts of Arizona. Program Description: The program provides the funding mechanism for payment of salaries of judges pro tempore when serving in the superior court, payment of retired judges' differential pay, and payment of travel expenses. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 63.2 0.0 0.0 0.0 87.4 0.0 0.0 0.0 87.4 0.0 0.0 0.0 Program Total 63.2 87.4 87.4 FTE Positions 0.0 0.0 0.0 In support of the division's mission, staff have an obligation to provide mandated training for certain categories of court personnel. This includes orientation for new limited and general jurisdiction judges; a certification academy and testing component for new probation officers; and offerings in required programs for judicial staff, including programs on the court system, communication skills, dealing with the public and current issues in the court. In these and other programs, the division strives to involve individuals in the court system in the planning and implementation of programs for their respective positions; to fairly provide programs for all categories of judicial personnel; and to utilize a variety of delivery mechanisms to assure the availability of programs for individuals of all job categories and geographic locations. This program supports and maintains a statewide system of judicial education and manages oversight of personnel compliance with judicial education standards; maintains, staffs and facilitates a comprehensive system of curriculum and program development committees; maintains a statewide system of local training coordinators to sponsor and monitor local training; conducts and/or facilitates curriculum, program and faculty development programs/processes for statewide judicial education; coordinates and produces conferences, workshops, seminars, videos and broadcasts for judges and non-judge staff; and implements directives of the Committee on Judicial Education and Training and its subcommittees: the Judicial College of Arizona, the Committee on Probation Education and the Judicial Staff Education Committee. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 240.0 0.0 0.0 0.0 242.7 0.0 0.0 0.0 242.7 0.0 0.0 0.0 Program Total 240.0 242.7 242.7 FTE Positions 0.8 0.8 0.8 Program Goals and Performance Measures: Program Goals and Performance Measures: General Government Judiciary Page 127 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 - To improve the quality of services provided by state courts. Performance Measures ! Identified education needs of judges addressed ! Identified education needs of probation officers addressed ! Identified education needs of other staff addressed ! Judges' evaluations indicating applicability of information ! Probation officers' evaluations indicating applicability of information ! Staff's evaluations indicating applicability of information FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected justices and judges who stand for retention and provide the results of those evaluations to the voters before each retention election. FY 2001 Expected 97% 97% 97% 97% 97% 100% 100% 100% 100% 100% 59% 59% 59% 59% 59% 76% 76% 76% 76% 76% 98% 98% 98% 98% 98% 79% 79% 79% 79% 79% u Goal 2 - To assure a comprehensive system of judicial education for all categories of personnel. Performance Measures ! Judges' participation ! Probation officers' participation ! Other staff's participation ! Judges satisfied with training ! Probation officers satisfied with FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100% 100% 45% 91% 95% 100% 100% 45% 91% 95% 100% 100% 45% 91% 95% 100% 100% 45% 91% 95% 100% 100% 45% 91% 95% 78% 78% 78% 78% 78% training ! Other staff satisfied with training u Goal 3 - To assure adequate resources to support a comprehensive system of judicial education. Performance Measures ! Personnel trained as faculty and/or volunteering to serve as faculty, on committees, etc. ! Program budget expended in resource development ! Faculty satisfaction with teaching/learning resources provided FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected used ! Judges satisfied per mechanism ! Probation officers satisfied per mechanism ! Other staff satisfied per mechanism SPA.7 9% 8% 8% 8% 8% 3% 4% 4% 4% 4% 98% 98% 98% 98% 98% Judicial Performance Review provides a mechanism for surveying attorneys, litigants/witnesses, jurors, peers, court staff, and administrative contacts about the performance of all merit retention justices and judges. The surveys are conducted twice during each term of office. The "preelection" includes public hearings and the opportunity to comment on a specific judge in writing. Information is disseminated to the public before each general election. This program complies with the Americans with Disabilities Act and Federal Minority Rights Voting Act requirements. The information is also reviewed with the judge as a tool for professional growth and improvement. The Commission operates under Rules of Procedure adopted by the Supreme Court. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 310.8 0.0 0.0 0.0 347.3 0.0 0.0 0.0 352.3 0.0 0.0 0.0 Program Total 310.8 347.3 352.3 FTE Positions 5.4 5.9 5.9 Program Goals and Performance Measures: 80% 80% 80% 80% 80% u Goal 1 - To ensure the nominating commissions candidate submissions meet the constitutional requirements on considering the diversity of the state's or county's population and nominee submission time line. 89% 96% 89% 96% 89% 96% 89% 96% 89% 96% Performance Measures ! Applications received from FY 1997 Actual 84% FY 1998 Expected FY 1999 Expected 84% 84% FY 2000 Expected FY 2001 Expected 84% 84% PROGRAM SUMMARY JUDICIAL NOMINATIONS AND REVIEW minorities and women as a percent of all applications ! Nominations of minorities and women as a percent of all nominations ! Nomination lists submitted to the Governor within the 60 day constitutionally set time line FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 41 40 40 40 40 38 30 30 30 30 100% 100% 100% 100% 100% u Goal 2 - To efficiently meet their constitutional duties. Contact: Nancy Scheffel, Division Director Phone: 542-9306 Performance Measures ! Cost per appellate court vacancy ! Cost per trial court vacancy AZ Constitution, Article VI, Sections 36, 42 Program Mission: To nominate highly qualified individuals for appointment to the Supreme Court, the Court of Appeals, and the Superior Court in Maricopa and Pima counties and to evaluate the performance of all Page 128 Vacancies on the Supreme Court or the Court of Appeals are filled by appointment by the Governor from a list of not less than three nominees for each vacancy submitted by the 16-member Commission of Appellate Court appointments. Vacancies on the Superior Court for Maricopa and Pima Counties are filled by appointment by the Governor from a list of not less than three nominees for each vacancy as submitted by the 16-member Commission on Trial Court Appointments for Maricopa and Pima Counties. The three commissions operate under Rules of Procedure by the Supreme Court. FY 2001 Expected u Goal 4 - To assure the accessibility of judicial education programs through various delivery mechanisms, including seminars/workshops, conferences, residential programs, and broadcasts. Performance Measures ! All types of delivery mechanisms Program Description: Judiciary FY 1997 Actual $2,250 $700 FY 1998 Expected $2,250 $700 FY 1999 Expected $2,250 $700 FY 2000 Expected $2,360 $700 FY 2001 Expected $2,360 $700 u Goal 3 - To provide survey forms during each survey period for distribution to individuals who interact with a merit/retention judge. General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Survey forms distributed ! Survey forms returned FY 1997 Actual 0 0 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 30,000 25,000 5,000 3,000 30,000 25,000 5,000 5,000 Program Description: u Goal 4 - To widely disseminate the results of the survey and review process. Performance Measures ! Pamphlets distributed ! Distribution sites ! Public Service Announcements ! Requests on 1-800 number for FY 1997 Actual FY 1998 Expected FY 1999 Expected 0 500,000 0 100 0 100 0 500 FY 2000 Expected 0 0 0 0 FY 2001 Expected 500,000 100 100 500 0 0 0 0 Judicial Performance Review information SPA.8 PROGRAM SUMMARY STATE GRAND JURY Contact: Mike DiMarco, Administrative Officer Phone: 542-9328 Program Mission: To provide for reimbursement of grand jury expenses as required by law. Program Description: The program provides the mechanism for reimbursement of the direct costs incurred by a county for impaneling a grand jury and the related costs associated with the grand jury's function and duties. Expenses that are reimbursed include juror fees, lodging, meals and mileage, attorneys, interpreters, investigators and expert witnesses appointed to a particular case and transcript preparation. ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds The Domestic Relations Division coordinates and supports the activities of the Child Support Enforcement and Domestic Relations Reform Committee and its subcommittees. These committees were established by the legislature to address statewide strategic planning for child support enforcement and consolidation/revision of domestic relations statutes, respectively. The Division also has staff responsibility for the Committee on the Impact of Domestic Violence and the Courts, established by Administrative Order of the Supreme Court to improve the administration of justice in all Arizona communities by assessing proceedings and services related to the issues of domestic violence. Additional division mandates include the review and evaluation of domestic relations education on children's issues programs. ($ Thousands) Funding and FTE Amounts: FY1997 Actual A.R.S. 21-428B FY1997 Actual To provide leadership, coordination, and technical support for the development of domestic relations and child support enforcement programs and policies. FY1998 Estimate FY1999 Estimate 432.0 0.0 0.0 0.0 576.3 0.0 0.0 0.0 440.0 0.0 0.0 0.0 Program Total 432.0 576.3 440.0 FTE Positions 0.0 0.0 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 910.7 0.0 87.9 21.7 974.6 0.0 0.0 0.0 987.0 0.0 0.0 0.0 Program Total 1,020.3 974.6 987.0 FTE Positions 10.0 10.0 10.0 This Program Contains the following Subprograms: 4 Child Support Enforcement and Domestic Relations Reform 4 Domestic Violence SUBPROGRAM SUMMARY SPA.9.1 CHILD SUPPORT ENFORCEMENT AND DOMESTIC RELATIONS REFORM Contact: Alice Rose Thatch, Director Phone: 542-9250 Laws 1994, Ch. 374 Subprogram Mission: To provide leadership and support integrated planning toward the development, implementation and evaluation of programs and policies leading to improvement of the child support enforcement and domestic relations systems. Program Goals and Performance Measures: u Goal 1 - To provide for reimbursement of valid grand jury expenses, in accordance with Constitutional mandates. FY 1997 Actual Performance Measures ! Claims processed SPA.9 FY 1998 Expected 4 FY 1999 Expected 4 4 FY 2000 Expected 4 FY 2001 Expected 4 PROGRAM SUMMARY DOMESTIC RELATIONS Contact: Alice Rose Thatch, Director Phone: 542-9250 Laws 1994, Ch. 374 Subprogram Description: This subprogram incorporates a comprehensive category of diverse responsibilities ranging from administration support, staffing, and coordination of legislative subcommittees charged to review and improve child support enforcement programs and reform domestic relations laws; review, evaluation, and coordination of statewide domestic relations education on children's issues programs; support the court community in relation to domestic relation issues; training judicial officers assigned to the domestic relations bench; and periodic research and review to assure equitable application of the Arizona Child Support Guidelines. Program Mission: General Government Judiciary Page 129 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate SPA.9.2 FY1999 Estimate 853.5 0.0 0.0 0.0 911.5 0.0 0.0 0.0 917.4 0.0 0.0 0.0 Program Total 853.5 911.5 917.4 FTE Positions 9.7 9.7 9.7 Subprogram Goals and Performance Measures: ! Subcommittee members rating administrative support as meeting or exceeding expectations ! Quarterly subcommittee and annual committee reports completed on schedule FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 95% 95% 96% 97% 98% 100% 100% 100% 100% 100% u Goal 2 - To provide timely and effective administrative and technical support to domestic relations education on children's issues program administrators and providers and, to review standards and evaluate statewide domestic relations education on children's issues programs in accordance with statute and Supreme Court administrative order. Performance Measures ! Customers rating administrative support as meeting or exceeding expectations ! Completion of reviewing and revising as necessary education program minimum standards ! On-site monitoring of providers of domestic relations education on children's issues programs for satisfactory compliance with Supreme Court minimum standards ! Providers monitored in compliance with domestic relations education on children's issues minimum standards FY 1997 Actual 95% 100% FY 1998 Expected 95% 100% FY 1999 Expected 96% 100% FY 2000 Expected 97% 100% ! Customers rating dissemination procedures as meeting or exceeding expectations ! Average days between effective date of change in laws, rules, forms and procedures and actual dissemination Page 130 Subprogram Mission: To improve the administration of justice in Arizona communities by assessing state and local proceedings and services as related to the issues of domestic violence and to make recommendations for system changes. The Domestic Violence program was established by Supreme Court Order to assist the judiciary and court personnel in gaining an informed perspective on the nature and dimensions of domestic violence issues, identify inconsistent practices and adopt standardized policies to be followed by courts statewide and provide training and education for all judges and court personnel. This division also assists the Committee on the Impact of Domestic Violence and the Courts by providing technical advice and administrative support, conducting or coordinating research and seeking funding from local, state and national organizations for the committee's expenses and operations, including expert advice and consultation. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY 2001 Expected 98% General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 57.2 0.0 87.9 21.7 63.1 0.0 0.0 0.0 69.6 0.0 0.0 0.0 Program Total 166.8 63.1 69.6 FTE Positions 0.3 0.3 0.3 100% Subprogram Goals and Performance Measures: 100% 75% 85% 95% 99% 93% 95% 95% 95% 95% u Goal 1 - To provide timely, effective administrative and technical support to all judges and court personnel and the Committee on the Impact of Domestic Violence and the Courts. Performance Measures ! Average days to disseminate u Goal 3 - To disseminate changes in domestic relations laws, rules, forms, and procedures to the court community in a timely manner. Performance Measures Law 1994, Ch.374 Subprogram Description: u Goal 1 - To provide timely, effective administrative and technical support to the legislative cochairs and subcommittee members. Performance Measures SUBPROGRAM SUMMARY DOMESTIC VIOLENCE Contact: Alice Rose Thatch, Director Phone: 542-9250 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 98% 98% 98% 98% 98% 30 30 30 30 30 changes in domestic violence laws, rules, order of protection and injunction against harassment forms, and procedures to the court community in a timely manner ! Court personnel rating staff support as meeting or exceeding expectations FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 30 30 30 30 30 95% 95% 98% 98% 99% u Goal 2 - To provide on site monitoring and assessment of state and local proceedings and services related to domestic violence issues. Performance Measures ! State and local courts monitored and evaluated for proceedings and services ! Counties monitored and Judiciary FY 1997 Actual FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 80% 90% 95% 95% 60% 60% 75% 85% 98% General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS determined to be in compliance with standardized procedures that assure the safety of victims of domestic violence ! Counties surveyed and determined to be using mandated order of protection and injunction against harassment forms ! Counties surveyed who responded ! Counties surveyed that Program Description: 93% 100% 100% 100% 100% 50% 53% 75% 85% 95% 50% 48% 75% 80% 100% The Case Processing Assistance Fund (CPAF) is used to enhance the courts' ability to process criminal and juvenile delinquency cases and processing orders of protection. Monies are used to fund judges pro tempore and support staff, and to purchase necessary equipment and supplies that courts are unable to obtain through their local funding sources. CPAF also is used to fund innovative projects to improve criminal and delinquency case processing and processing orders of protection. ($ Thousands) Funding and FTE Amounts: responded and answered they were using the mandated forms FY1997 Actual u Goal 3 - To maintain the competence of judicial officers in the appropriate determination and effective management of domestic violence cases. FY 1997 Actual Performance Measures ! Update of bi-annual Bench Book for Orders of Protection and Injunctions Against Harassment in Domestic Violence Cases and related court policies ! Completion of conducting at least one bi-annual statewide training conference specifically devoted to domestic violence issues ! Judicial officers and court personnel educated in policies and procedures that help counties effectively address the needs of domestic violence victims ! Judicial officers and court ! ! ! ! personnel responding to survey 90 days after teleconference and individual training or receipt of the bench book Judicial officers and court personnel, surveyed 90 days after training that indicate they continue to use the policies and procedures learned in the teleconference and training Judicial officers and court personnel, surveyed 90 days after receipt of the bench book that indicate they continue to use the bench book as reference Judicial officers and court personnel indicating training program objectives meet or exceed expectations Advocates to end domestic violence, e.g., ACADV,PDV Task Force, stating victims surveyed indicate court programs meet their needs SPA.10 100% FY 1998 Expected FY 1999 Expected 100% 100% FY 2000 Expected 100% FY 2001 Expected 100% General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 1,601.0 0.0 0.0 2,184.7 0.0 0.0 0.0 2,303.4 0.0 0.0 Program Total 1,601.0 2,184.7 2,303.4 FTE Positions 3.0 3.0 3.0 Program Goals and Performance Measures: 100% 50% N/A 75% 100% 90% N/A 95% 100% 98% u Goal 1 - To enhance the ability of courts to process juvenile delinquency cases. FY 1997 Actual Performance Measures ! Growth in filings ! Clearance rate FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 14% .98 5% 1.0 5% 1.0 5% 1.0 5% 1.0 2.8 3 3 3 3 (dispositions/filings) of 1.00 or greater annually ! Months for disposition of pending 33% N/A 66% 75% 85% 93% N/A 95% 98% 98% 66% N/A 75% 85% 95% cases u Goal 2 - To enhance the ability of the courts to process criminal cases. FY 1997 Actual Performance Measures ! Growth in filings ! Clearance rate (dispositions/filings) of 1.00 or greater annually ! Months for disposition of pending cases FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2% .95 5% 1.00 5% 1.00 5% 1.00 5% 1.00 10.9 11 11 11 11 u Goal 3 - To expedite the processing of grant requests in a costeffective manner. 95% 75% 95% 75% 95% 80% 95% 90% 95% 95% PROGRAM SUMMARY Performance Measures ! Mean cycle days receipt of request to court notification of approval/denial ! Grant management budget as percent of total budget SPA.11 CASE PROCESSING ASSISTANCE FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 35 30 30 30 30 7.8% 8% 8% 8% 8% PROGRAM SUMMARY ALTERNATIVE DISPUTE RESOLUTION Contact: Dennis Metrick, Program Manager Phone: 542-9358 Contact: Dennis Metrick, Program Manager Phone: 542-9358 A.R.S. 41-2401.D(8) A.R.S. 12-135 Program Mission: Program Mission: To enhance the ability of the courts to process criminal and delinquency cases. To promote the use of court-related alternative dispute resolution programs to increase access to the court system. General Government Judiciary Page 131 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Description: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds The Alternative Dispute Resolution (ADR) Fund is used for local, regional or statewide projects to create, improve, maintain or enhance alternative dispute resolution programs in the superior or justice courts. Alternative dispute resolution provides disputing parties alternatives to litigation. Examples of alternative dispute resolution methods include mediation and arbitration. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 6,328.9 0.0 0.0 6,458.2 0.0 0.0 0.0 9,457.8 0.0 0.0 Program Total 6,328.9 6,458.2 9,457.8 FTE Positions 8.0 8.0 8.0 Program Goals and Performance Measures: 0.0 0.0 204.6 0.0 0.0 0.0 216.0 0.0 0.0 0.0 216.0 0.0 Program Total 204.6 216.0 216.0 FTE Positions 0.5 0.5 0.5 u Goal 1 - To improve, maintain and enhance the ability of the courts to collect and manage monies assessed or received by the courts, pursuant to A.R.S. 12-116. Performance Measures ! Annual increase in court revenue ! Annual increase in collection rates FY 1997 Actual 10% 24% FY 1998 Expected FY 1999 Expected 5% 20% FY 2000 Expected 5% 20% 5% 20% FY 2001 Expected 5% 20% in participant courts Program Goals and Performance Measures: u Goal 1 - To create, improve, maintain, or enhance alternative dispute resolution programs in superior court and justice of the peace courts. Performance Measures ! Settlement rate of cases referred FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected Performance Measures ! Insure that all of the courts have FY 2001 Expected 78% 70% 70% 70% 70% 73% 70% 70% 70% 70% to ADR ! Participant satisfaction rate u Goal 2 - To expedite the processing of grant requests in a costeffective manner. Performance Measures ! Mean cycle days receipt of request to court notification of approval/denial ! Grant management budget as percent of total budget SPA.12 FY 1997 Actual 32 12% FY 1998 Expected FY 1999 Expected 30 10% FY 2000 Expected 30 10% 10% automated case and cash management systems ! Annual increase in overall court dispositions at all court levels ! Clearance rate (dispositions/filings) for all cases at all court levels FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 50% 60% 70% 80% 90% 2% 3% 3% 3% 3% .96 1.00 1.00 1.00 1.00 u Goal 3 - To expedite the processing of grant requests in a costeffective manner. FY 2001 Expected 30 u Goal 2 - To fund court automation projects likely to improve case processing or the administration of justice. 30 10% PROGRAM SUMMARY Performance Measures ! Mean cycle days receipt of request to court notification of approval/denial ! Grant management budget as percent of total budget SPA.13 JUDICIAL COLLECTION ENHANCEMENT FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 35 30 30 30 30 7% 7% 7% 7% 7% PROGRAM SUMMARY DEFENSIVE DRIVING SCHOOL Contact: Dennis Metrick, Program Manager Phone: 542-9358 Contact: Bob Schaller, Program Manager Phone: 542-9362 A.R.S. 12-116 A.R.S. 28-3391-3399 Program Mission: Program Mission: To improve, maintain, and enhance the ability of the courts to collect and manage monies assessed or received by the courts and to improve court automation projects likely to improve case processing or the administration of justice. To supervise the use of defensive driving schools by the courts and to expedite the processing of traffic offenses prescribed in A.R.S. Title 28, Chapter 3, Articles 2 through 15, related to highway traffic. Program Description: Program Description: The Judicial Collection Enhancement Fund (JCEF) is used to improve, maintain and enhance the judiciary's ability to collect and manage monies, including child support, restitution, fines and civil penalties. Funds are used for automation of courts, projects to improve case processing and the administration of justice, and to educate courts about revenue enhancement techniques and technology. ($ Thousands) Funding and FTE Amounts: Staff certifies and monitors defensive driving schools that may be used by the Arizona courts for diversion of traffic offenses and provides information to courts on the operation of the program. A statewide database is maintained to record defensive driving course completion and to verify eligibility for participation in the diversion program. Funds in excess of those required to supervise the use of defensive driving schools and maintain the database are used to enhance traffic case processing in courts. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Page 132 FY1998 Estimate FY1999 Estimate Judiciary FY1997 Actual FY1998 Estimate FY1999 Estimate General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Actual General Funds Other Appropriated Funds Estimate Estimate 0.0 0.0 0.0 0.0 0.0 3,301.9 3,270.2 0.0 3,250.1 0.0 0.0 0.0 Program Total 3,270.2 3,250.1 3,301.9 FTE Positions 21.5 21.5 21.5 Other Non Appropriated Funds Federal Funds Program Goals and Performance Measures: u Goal 1 - To ensure defensive driving schools and instructors meet established standards for administrative and educational quality. Performance Measures ! Schools reviewed ! Instructors rated ! Average cost per instructor rating FY 1997 Actual N/A 100% $212 FY 1998 Expected FY 1999 Expected N/A 100% $212 2 100% $215 FY 2000 Expected 6 100% $215 FY 2001 Expected 6 100% $215 u Goal 2 - To ensure the statewide database provides accurate and timely information for eligibility and fee payment verification. Performance Measures ! Normal hours database was available ! Average days to complete error change requests ! Completions reported on time ! Court information change requests processed FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 99% 99% 99% 99% 99% N/A 5 5 5 5 N/A N/A 95% 100 95% 100 95% 100 95% 100 u Goal 3 - To provide continuing training opportunities for instructors to improve the quality of the defensive driving classes. Performance Measures ! Instructors completing training ! Instructors indicating training FY 1997 Actual N/A N/A FY 1998 Expected FY 1999 Expected 95% 70% 95% 70% FY 2000 Expected 95% 70% FY 2001 Expected 95% 70% programs are responsive to their needs u Goal 4 - To ensure reporting procedures are established and followed for courts and schools to verify accurate fee payment, reporting and processing of defensive driving program traffic dismissals. Performance Measures ! Bi-monthly school reports/fee FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected 95% 95% FY 2000 Expected 95% FY 2001 Expected 95% payments reconciled monthly SPA.14 presiding judge of the Superior Court in their respective county. The Adult Services Division of the Administrative Office of the Courts administers and oversees six major state funds which help support the adult probation system: Intensive Probation Supervision (IPS); Adult Standard Probation; Community Punishment Program (CPP); Drug Enforcement Account (DEA); Interstate Compact (ISC); and the Drug Treatment and Education Fund (DTEF). The Division works with the county probation departments to ensure adequate resources are available for them to meet required operational standards based upon applicable statutes, administrative orders and funding requirements. The Division also coordinates approximately 300 state vehicles provided for probation officers, facilitates training events, conducts research and statistical compilation, and provides technical assistance on a variety of probation related matters. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 40,121.8 0.0 2,355.5 0.0 45,326.7 536.4 5,536.8 0.0 49,916.4 536.4 5,536.8 0.0 Program Total 42,477.3 51,399.9 55,989.6 FTE Positions 31.5 31.5 31.5 This Program Contains the following Subprograms: 4 4 4 4 4 4 Adult Intensive Probation Services Adult Standard Probation Community Punishment Drug Treatment and Education Drug Enforcement Interstate Compact (ISC) SUBPROGRAM SUMMARY SPA.14.1 ADULT INTENSIVE PROBATION SERVICES Contact: Barbara A. Broderick, Division Director Phone: 542-9468 A.R.S. 13-913 et seq. Subprogram Mission: Intensive Probation Supervision is a sentencing alternative which provides surveillance, control and intervention, to probationers who would otherwise have been incarcerated in the Department of Corrections at initial sentencing or as a result of a technical violation of standard probation, or serve as a sentencing alternative for Class 2 and 3 felons. PROGRAM SUMMARY ADULT COMMUNITY CORRECTIONS Contact: Barbara Broderick, Division Director Phone: 542-9468 Subprogram Description: Program Mission: To foster the continued development and effective implementation of a balanced approach to Adult Community Corrections, including protection of the public through offender accountability and rehabilitation, and restoration of the community primarily through the collection of restitution and completion of community service. Program Description: Arizona's adult probation system is decentralized, with each of the fifteen county probation departments reporting directly to the General Government Judiciary The program provides intensive supervision, through the use of probation officer/surveillance officer teams, to offenders who would otherwise have been incarcerated in the Department of Corrections at initial sentencing or as a result of a technical violation of standard probation. Pursuant to statute, supervision teams of one probation officer and one surveillance officer can supervise a maximum of 25 intensive probationers and a team consisting of one probation officer and two surveillance officers can supervise no more than 40 probationers. In small counties, one probation officer is authorized to supervise up to 15 intensive Page 133 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS probationers. Intensive probationers are required to: 1) maintain employment or full-time student status or perform community service at least six days per week; 2) pay restitution and monthly probation fees; 3) establish residency at a place approved by the probation team; 4) remain at their place of residence except when attending approved activities; 5) allow the administration of drug and alcohol tests; 6) perform at least forty hours of community service work each month except for full-time students, who may be exempted or required to perform fewer hours; and 7) meet any other conditions set by the court. ! ! ! ! FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 17,063.0 0.0 0.0 0.0 19,962.9 0.0 0.0 0.0 20,468.8 0.0 0.0 0.0 Program Total 17,063.0 19,962.9 20,468.8 FTE Positions 11.0 11.0 11.0 ! County financial reports and/or 100% 100% FY 1999 Expected 100% FY 2000 Expected 100% FY 2001 Expected 100% 3 4 4 3 ! Operational reviews completed 17% 100% 100% 100% 100% 100% 100% 100% 100% 100% ! ! ! ! ! ! participating in an education program Eligible IPS probationers participating in a treatment program IPS probationers maintaining full-time employment IPS probationers not convicted of a new crime while on IPS IPS probationers paying courtordered restitution IPS probationers paying courtordered probation fees IPS probationers not testing Page 134 95% 95% 95% 95% 79% 70% 70% 70% 70% 84% 90% 90% 90% 95% FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% 100% 100% 100% 100% 100% FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3 4 4 4 4 95% 97% 99% 99% 100% institute SPA.14.2 SUBPROGRAM SUMMARY ADULT STANDARD PROBATION Contact: Barbara A. Broderick, Division Director Phone: 542-9468 A.R.S. 12-261 Subprogram Mission: 90% 90% 90% 90% 90% 90% 90% 90% 90% 90% To provide financial assistance to probation departments to promote public safety by the responsible supervision of probationers in the community. Subprogram Description: u Goal 2 - To promote victim and community restoration and hold accountable adult intensive probationers while also providing opportunities for behavioral change consistent with the needs of public safety. ! Eligible IPS probationers 93% 100% ! IPS institutes conducted 6 Performance Measures 85% compliance with statutorily prescribed caseload ! Probation departments provided sufficient operating motor vehicles Performance Measures budgetary plans reviewed ! Operational reviews conducted within prescribed time frame ! Follow-up reviews on noncompliance issues completed within prescribed time frame (120 days) ! Budget modifications under $25,000 processed within ten days from receipt ! Budget modifications over $25,000 processed within twenty days from receipt 80% ! Probation departments in ! IPS officers completing the FY 1998 Expected 80% u Goal 4 - To provide an advanced training program (Arizona Institute for Intensive Probation ) and technical assistance to IPS officers to ensure compliance with program direction. u Goal 1 - To ensure that each county probation department is provided with adequate resources to meet required operational standards based upon applicable statutes, administrative orders and funding requirements FY 1997 Actual 75% FY 1997 Actual Performance Measures Subprogram Goals and Performance Measures: Performance Measures 71% u Goal 3 - To promote public safety by providing each county probation department with adequate resources to meet required operational standards based upon applicable statutes, administrative orders and funding requirements. ($ Thousands) Funding and FTE Amounts: positive for prohibited substance use Eligible IPS probationers completing required community service IPS cases receiving appropriate contacts IPS probationers not committed to DOC Special conditions addressed FY 1997 Actual 62% FY 1998 Expected 60% FY 1999 Expected 65% FY 2000 Expected 70% FY 2001 Expected 75% The program provides funding in an effort to maintain the statutory caseload average of 60 adult probationers per probation officer (60:1) and creates the availability of state funding to supplement county funds in order to achieve or maintain that 60:1 ratio. The funding must be used primarily for the payment of probation officer salaries to attain the caseload average. ($ Thousands) Funding and FTE Amounts: FY1997 Actual 58% 60% 65% 70% FY1998 Estimate FY1999 Estimate 75% General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 18,542.7 0.0 0.0 0.0 20,548.4 0.0 0.0 0.0 24,316.6 0.0 0.0 0.0 70% 75% 80% 80% 85% 89% 75% 75% 80% 80% 55% 70% 70% 75% 80% Program Total 18,542.7 20,548.4 24,316.6 N/A 60% 70% 75% 80% FTE Positions 13.5 13.5 13.5 64% 65% 70% 75% 75% Subprogram Goals and Performance Measures: Judiciary General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 - To ensure that each county probation department is provided with adequate resources to meet required operational standards based upon applicable statutes, administrative orders and funding requirements. ! Probation departments whose SPA.14.3 Performance Measures ! County financial reports and/or 100% budgetary plans reviewed ! Operational reviews conducted ! ! ! ! Operational reviews completed within prescribed time frame Follow-up reviews on noncompliance issues completed within prescribed time frame (120 days) Budget modifications under $25,000 processed within ten days from receipt Budget modifications over $25,000 processed within twenty days from receipt FY 1998 Expected FY 1997 Actual 100% FY 1999 Expected 100% FY 2000 Expected 100% FY 2001 Expected 100% 3 4 4 3 100% 100% 100% 100% A.R.S. 12-299 100% 100% 100% 100% 100% Subprogram Mission: 90% 90% 90% 90% 90% 90% 90% 90% 90% 90% Performance Measures ! Standard probationers paying ! ! ! ! ! court-ordered restitution Standard probationers paying court-ordered probation fees Standard probationers not convicted of a new crime while on probation Standard probationers not committed to DOC Standard cases receiving appropriate contacts Special conditions addressed ! Outstanding warrants FY 2000 Expected Subprogram Description: FY1997 Actual N/A N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A 89% 85% 85% 90% 90% 95% 95% 95% 95% 95% 86% 70% 70% 75% 75% Subprogram Goals and Performance Measures: N/A Baseline N/A N/A N/A u Goal 1 - To ensure that each county probation department is provided with adequate resources to meet required operational standards based upon applicable statutes, administrative orders and funding requirements FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 3,456.0 0.0 0.0 0.0 3,681.0 536.4 0.0 0.0 3,747.4 536.4 0.0 0.0 Program Total 3,456.0 4,217.4 4,283.8 FTE Positions 3.0 3.0 3.0 ! County financial reports and/or 4 4 4 4 4 budgetary plans reviewed ! Operational reviews conducted 5 5 6 7 8 ! 100% 100% 100% 100% 100% 94% 90% 95% 100% ! 100% ! u Goal 4 - To promote public safety by providing each county probation department with adequate resources to meet required operational standards based upon applicable statutes, administrative orders and funding requirements. ! Probation departments in FY1999 Estimate N/A conducted ! Regional training events Performance Measures FY1998 Estimate N/A Baseline Performance Measures compliance with COJET requirements ! Officers hired after July 1, 1995 who attended the Certification Academy within first year of employment ($ Thousands) Funding and FTE Amounts: u Goal 3 - To assist in enhancement of education and training of probation officers and staff by providing regionalized and statewide training. ! Probation personnel in 100% To enhance both intensive and standard probation services in an effort to divert offenders from prison or jail and promote public safety through locally designed treatment and control-oriented programming. FY 2001 Expected addressed Performance Measures ! Certification Academies 100% The Community Punishment Program (CPP) provides funds which augment general probation conditions and community-based programs emphasizing supervision, surveillance, control, public protection, community work service, restitution, and victims' rights, as well as opportunities for rehabilitation and treatment. u Goal 2 - To promote victim and community restoration and hold adult standard probationers accountable while providing opportunities for behavioral change consistent with the needs of public safety. FY 1999 Expected 100% SUBPROGRAM SUMMARY 6 FY 1998 Expected 100% COMMUNITY PUNISHMENT Contact: Barbara A. Broderick, Division Director Phone: 542-9468 17% FY 1997 Actual 100% funding is primarily used for payment of probation officer salaries FY 1997 Actual 93% FY 1998 Expected 100% FY 1999 Expected 100% FY 2000 Expected 100% ! Operational reviews completed within prescribed time frame Follow-up reviews on noncompliance issues completed within prescribed time frame (120 days) Budget modifications under $25,000 processed within ten days from receipt Budget modifications over $25,000 processed within twenty days from receipt FY 1997 Actual FY 1998 Expected 100% 100% FY 1999 Expected 100% FY 2000 Expected 100% FY 2001 Expected 100% 6 3 4 4 3 17% 100% 100% 100% 100% 100% 100% 100% 100% 100% 90% 90% 90% 90% 90% 90% 90% 90% 90% 90% FY 2001 Expected 100% compliance with 60:1 mandate General Government Judiciary Page 135 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 - To promote public safety by assessing program placements in each department and gauge progress toward achievement of diversion from incarceration. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,899 1,800 1,800 1,800 1,800 ! Prison diversions 522 408 408 408 408 ! Jail diversions 177 140 150 160 170 Performance Measures ! Offenders receiving CPP funded services u Goal 3 - To promote victim and community restoration and hold accountable adult community punishment probationers while also providing opportunities for behavioral change consistent with the needs of public safety. Performance Measures ! CPP probationers participating FY 1997 Actual in an educational program ! CPP probationers participating in a treatment program FY 1998 Expected FY 1999 Expected FY 2000 Expected compliance issues completed within prescribed time frame (120 days) ! Budget modifications under $25,000 processed within 10 days from receipt ! Budget modifications over $25,000 processed within 20 days from receipt N/A N/A N/A N/A Baseline N/A N/A N/A DTEF funded treatment ! Eligible probationers successfully completing treatment ! Average days in successful treatment ! Average days in unsuccessful treatment ! Probationers receiving Performance Measures ! DTEF probationers arrested Subprogram Mission: ! DTEF probationers arrested Subprogram Description: ! The Drug Treatment and Education Fund provides funding to augment treatment and education services for substance abusing offenders convicted of personal possession or use of a controlled substance. ! ! ($ Thousands) General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ! FY1999 Estimate 0.0 0.0 2.4 0.0 0.0 0.0 3,192.7 0.0 0.0 0.0 3,192.7 0.0 Program Total 2.4 3,192.7 3,192.7 FTE Positions 0.0 0.0 0.0 ! ! ! ! Performance Measures ! County financial reports and/or 100% 100% FY 1999 Expected 100% 90% 90% 90% 90% FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A FY 2000 Expected 100% FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A SUBPROGRAM SUMMARY DRUG ENFORCEMENT Contact: Debra Hall, Program Manager Phone: 542-9641 Subprogram Goals and Performance Measures: FY 1998 Expected for new misdemeanor while on probation Average days prior to arrest for new charge Committed to DOC as a result of new charge Incarcerated in jail as a result of new charge Receiving additional probation grant as result of new charge New felony charges for personal possession or use of controlled substance New felony charges for all other offenses New misdemeanor drugrelated charges New misdemeanor charges for all other offenses SPA.14.5 u Goal 1 - To ensure that each county probation department is provided with adequate resources to meet required operational standards based upon applicable statutes, administrative orders and funding requirements. FY 1997 Actual 90% for new felony while on probation To provide treatment and education services to substance abusing probationers. FY1998 Estimate 90% u Goal 3 - To assist substance abusing probationers in reducing their involvement in criminal activity by providing treatment and supervision services. A.R.S. 13-901.02 FY1997 Actual 90% recommended treatment SUBPROGRAM SUMMARY SPA.14.4 DRUG TREATMENT AND EDUCATION Contact: Barbara A. Broderick, Division Director Phone: 542-9468 Funding and FTE Amounts: 90% FY 1997 Actual ! Eligible probationers receiving N/A Baseline 90% u Goal 2 - To assess substance abusing probationers to determine an appropriate level of care to be recommended. Performance Measures FY 2001 Expected 90% A.R.S. 41-2402 Subprogram Mission: FY 2001 Expected 100% To support the court and its components in furtherance of the federal and state war on drugs. budgetary plans reviewed ! Operational reviews conducted 6 3 4 4 3 ! Operational reviews completed within prescribed time frame ! Follow-up reviews on non- 17% 100% 100% 100% 100% 100% 100% 100% 100% 100% Page 136 Judiciary Subprogram Description: Monies from the drug and gang enforcement account are distributed by the Arizona Criminal Justice Commission to courts and probation departments for local efforts to deter, investigate, General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS prosecute, adjudicate, and punish drug offenders and members of criminal street gangs. Subprogram Description: The program provides for the supervision of probationers transferring between county probation departments in Arizona and probation departments in other states. County probation departments investigate requests of probationers sentenced in other states who wish to transfer their probation supervision to Arizona. After investigation, these requests are either denied or accepted. The county probation departments provide supervision and intervention for these transferred probationers. County probation departments also maintain contact with probationers transferred from Arizona to other states. Probation officers monitor compliance with probation conditions by contacting the supervising probation officer in the other state and take action as deemed necessary. Probation officers in Arizona also collect court-ordered monetary assessments, including restitution and fines. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 2,353.1 0.0 0.0 0.0 2,344.1 0.0 0.0 0.0 2,344.1 0.0 Program Total 2,353.1 2,344.1 2,344.1 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: FY 1997 Actual Performance Measures ! Subgrantee financial reports FY 1998 Expected FY 1999 Expected FY 2000 Expected FY1997 Actual 100% 100% 100% 100% 100% 6 3 4 4 3 ! Operational reviews completed 17% 100% 100% 100% 100% 100% 100% 100% 100% 100% 90% 90% 90% 90% 90% 90% 90% 90% 90% 90% FY 1997 Actual ! Average days drug case processing ! Urinalysis test funded by DEA ! Quarterly financial and progress reports submitted according to schedule ! Cases that are over 361 days to disposition ! Community service hours completed SPA.14.6 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 214 215 205 200 200 119,411 48,000 48,000 48,800 48,800 14% 45% 50% 55% 55% 2,186 2,000 2,000 2,000 1,900 163,116 128,000 129,000 129,000 130,000 1,383.6 0.0 0.0 0.0 Program Total 1,065.1 1,134.4 1,383.6 FTE Positions 4.0 4.0 4.0 Subprogram Goals and Performance Measures: u Goal 1 - To facilitate the transfer and supervision of probation cases through the interstate compact. FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% 6 3 4 4 3 ! Operational reviews completed 17% 100% 100% 100% 100% 100% 100% 100% 100% 100% 90% 90% 90% 90% 90% 90% 90% 90% 90% 90% within prescribed time frame ! Follow-up reviews on noncompliance issues completed within prescribed time frame (120 days) ! Budget modifications under $25,000 processed within ten days from receipt ! Budget modifications over $25,000 processed within twenty days from receipt u Goal 2 - To facilitate the transfer and supervision of probation cases through the interstate compact. A.R.S. 31-461 ! ! ! Judiciary FY 1999 Expected 100% ! General Government FY 1998 Expected budgetary plans reviewed ! Operational reviews conducted ! Incoming cases processed To provide supervision and intervention to probationers transferring to Arizona and monitor the supervision of probationers transferred to other states from Arizona. FY 1997 Actual ! County financial reports and/or INTERSTATE COMPACT (ISC) Contact: Dan Moroney, Program Specialist Phone: 542-2324 Subprogram Mission: FY1999 Estimate 1,134.4 0.0 0.0 0.0 Performance Measures SUBPROGRAM SUMMARY FY1998 Estimate 1,065.1 0.0 0.0 0.0 Performance Measures u Goal 2 - To enhance the ability of the courts and probation departments to process drug related cases more expediently and effectively. Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2001 Expected and/or budgetary plans reviewed ! Operational reviews conducted within prescribed time frame ! Follow-up reviews on noncompliance issues completed within prescribed time frame (120 days) ! Budget modifications under $25,000 processed within ten days from receipt ! Budget modifications over $25,000 processed within twenty days from receipt ($ Thousands) Funding and FTE Amounts: u Goal 1 - To ensure that each county probation department is provided with adequate resources to meet required operational standards based upon applicable statutes, administrative orders and funding requirements. within three days of receipt, as required Transfer investigation requests completed within forty-five days of receipt, as required Outgoing cases processed within five days of receipt, as required Reports completed on time (initial, annual and where applicable, violation and discharge) Victim assistance fund FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 68% 70% 75% 80% 85% 68% 70% 75% 80% 85% 73% 75% 80% 85% 90% N/A Baseline N/A N/A N/A 37% 60% 70% 80% 50% Page 137 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS payments collected SPA.15 protection of the community. PROGRAM SUMMARY Subprogram Description: JUVENILE JUSTICE SERVICES Contact: Frank Carmen, Director Phone: 542-9450 Program Mission: To effectively oversee the statewide administration of local juvenile probation services and programs which promote community protection by requiring juvenile accountability and by providing treatment opportunities which result in law abiding behavior. Program Description: The Juvenile Justice Services Division is responsible for the effective administration of juvenile justice programs for delinquent and incorrigible youth in coordination with the juvenile courts. Division programs focus on treatment, rehabilitation and protection of community and youth. The division administers and oversees seven major programs/funds: Juvenile Intensive Probation (JIPS); Juvenile Treatment Services Fund (JPSF); Family Counseling; Juvenile Standard Probation; Juvenile Crime Reduction Fund (JCRF); Progressively Increasing Consequences; and State Aid for Detention. Other services include providing direction and coordination for the Juvenile On-Line Tracking System (JOLTS); the statewide Literacy, Education and Reading Network (LEARN Labs); and implementation of recommendations developed by the Commission on Juvenile Justice in Arizona. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 43,400.9 0.0 2,044.0 379.5 56,290.6 3,400.8 0.0 379.5 61,842.9 3,905.0 0.0 379.5 Program Total 45,824.4 60,070.9 66,127.4 FTE Positions 37.5 38.5 38.5 ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 9,454.2 0.0 0.0 0.0 12,237.3 0.0 0.0 0.0 13,337.2 0.0 0.0 0.0 Program Total 9,454.2 12,237.3 13,337.2 FTE Positions 8.0 8.0 8.0 Subprogram Goals and Performance Measures: u Goal 1 - To ensure the proper level of intensive supervision of high risk probationers . Performance Measures ! JIPS case load monthly reports reviewed ! Juvenile probation departments (15) visited ! County JIPS programs (15) receiving informal on site monitoring reports ! Departments exceeding 95% This Program Contains the following Subprograms: 4 4 4 4 4 4 4 The program provides probation teams that deliver intensive supervision, which emphasizes surveillance, treatment, work, education and home detention, to juvenile offenders. The program seeks to reduce commitments to the Arizona Department of Juvenile Corrections and other institutional or costly out-of-home placements, thus reserving space for more serious youthful offenders. Probationers are required: 1) to participate in one or more of the following for 32 hours per week: school, court-ordered treatment, employment or community service; 2) if able, to pay required court-ordered fees; 3) to remain at a place of residence, except as allowed and approved by the supervising probation officer; 4) to allow administration of drug and alcohol tests; and 5) to meet other conditions set by the court. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 50% 100% 100% 100% 100% 100% 100% 100% 100% 100% 20% 25% 25% 25% 25% 70% 95% 97% 98% 98% compliance with contact standards as measured in quarterly performance audits Juvenile Intensive Probation (JIPS) Juvenile Treatment Services u Goal 2 - To ensure that JIPS officers are trained and meet established standards. Family Counseling Juvenile Standard Probation Juvenile Crime Reduction (JCRF) Performance Measures Progressively Increasing Consequences (Diversion) ! JIPS officers passing initial FY 1997 Actual 95% FY 1998 Expected 95% FY 1999 Expected 98% FY 2000 Expected FY 2001 Expected 99% 99% academy testing State Aid for Detention u Goal 3 - To manage and monitor the effective and efficient allocation and distribution of state appropriated funds. SUBPROGRAM SUMMARY SPA.15.1 JUVENILE INTENSIVE PROBATION (JIPS) Contact: Paul Kosierowski, Program Manager Phone: 542-9456 Performance Measures ! Budget modifications reviewed and processed within two weeks of receipt ! Juvenile courts (15) whose plans and budgets are reviewed and approved A.R.S. 8-351 Subprogram Mission: FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 85% 90% 100% 100% 100% 100% 100% 100% 100% 100% To effect positive change in a high risk juvenile population through a highly structured community based probation program committed to the prevention of further juvenile offenses and the Page 138 Judiciary General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Goals and Performance Measures: u Goal 4 - To evaluate the statewide JIPS program aimed at reducing juvenile commitments to the Department of Juvenile Corrections or other institutional or costly out of home placements. u Goal 1 - To audit and evaluate treatment programs for contract compliance and effective service delivery. FY 1997 Actual Performance Measures FY 1997 Actual Performance Measures ! Biennial Longitudinal study of JIPS effort conducted ! Percentage of JIPS youth who complete JIPS without a referral, i.e.. successful completion FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 1 0 1 0 60.9 62.5 64.8 66 67 FY 1997 Actual Performance Measures ! Of the juvenile intensive 45 probationers ordered to pay restitution, the percentage who are making payments ! Of the juvenile intensive probationers ordered to pay probation fees, the percentage who are making payments SPA.15.2 FY 1998 Expected FY 1999 Expected 55 FY 2000 Expected 60 FY 2001 Expected 70 60 75 100 100 80% 90% 90% 90% 90% ! Average cost per contract to $389 $385 $380 $380 $380 17 16 16 16 16 u Goal 2 - To provide a comprehensive array of services and interventions for youth on probation. ! ! ! JUVENILE TREATMENT SERVICES Contact: Donna Noriega, Program Manager Phone: 542-9451 ! ! A.R.S. 8-230.02 ! Subprogram Mission: To administer a comprehensive continuum of community based treatment services and diversion programs for delinquent and incorrigible youth placed on probation to reduce repetitive juvenile offenses. Subprogram Description: The Juvenile Treatment Fund is the primary fund that provides intervention services for youth on probation. The Administrative Office of the Courts administers the procurement, contracting and monitoring of statewide contracts for services provided to youth on probation. The fund provides the resources to assist the probation officer in enforcing the terms of probation through a comprehensive continuum of services to ensure accountability, skill development, community safety and crime reduction. Funding for the Progressively Increasing Consequences program was transferred from Juvenile Treatment Services in FY 1998 to its own special line item. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 28,564.0 0.0 0.0 0.0 22,845.0 0.0 0.0 0.0 23,692.3 0.0 0.0 0.0 Program Total 28,564.0 22,845.0 23,692.3 FTE Positions 20.5 20.5 20.5 General Government 90 ! SUBPROGRAM SUMMARY General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 90 70 75 Judiciary FY 2001 Expected 90 FY 1997 Actual ! Youth served 55 FY 2000 Expected compliance with program standards ! Contractors monitored in satisfactory compliance with established program standards (70%+) Performance Measures 40 FY 1999 Expected ! Service contractors audited for audit ! Average hours per contract to audit and write report u Goal 5 - To promote victim and community restoration by holding juvenile intensive probationers accountable for their court ordered financial and community service obligations FY 1998 Expected ! Youth provided out of home services Youth provided day support services Youth provided counseling intervention Youth provided drug testing Youth provided evaluations and other services Youth provided educational and vocational services Youth successfully completing program. Youth who don't re-offend within 6 months of program completion SPA.15.3 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 22,892 24,400 25,600 25,600 25,600 1,240 1,200 1,200 1,200 1,200 844 1,000 1,200 1,200 1,200 8,729 9,000 10,000 10,000 10.000 8,398 9,000 9,000 9,000 9,000 2,742 3,000 3,000 3,000 3,000 939 1,200 1,200 1,200 1,200 N/A 90% 90% 90% 90% N/A 78% 78% 78% 78% SUBPROGRAM SUMMARY FAMILY COUNSELING Contact: Sonya Pierce-Johnson, Program Specialist Phone: 542-9455 A.R.S. 8-261 et seq. Subprogram Mission: To oversee the development of programs for families in crisis which strengthen family relationships and reduce juvenile delinquency. Subprogram Description: The program provides the basic crisis and supportive counseling services to children and their families. Funds are used to provide counseling not only to children who have already come to the attention of the court, but also to their families and siblings, in an effort to address family problems that may be contributing to unlawful behavior and to prevent escalation into more serious activity. For incorrigible children who would otherwise be unable to obtain counseling services, these funds provide the courts with the critical resources needed to improve the family's ability to deal with conflicts and exercise proper control. Page 139 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS of probation without a referral, i.e. successful completion ! Juvenile probation departments (15) undergoing on-site visits ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 537.3 0.0 0.0 0.0 583.3 0.0 0.0 0.0 610.7 0.0 0.0 0.0 Program Total 537.3 583.3 610.7 FTE Positions 0.0 0.0 0.0 20% 40% 100% 100% 100% u Goal 2 - To manage and monitor the efficient and effective allocation and distribution of state appropriated funds. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Budget modifications reviewed 85% 90% 100% 100% 100% and approved within two weeks ! Juvenile courts (15) whose plans are reviewed and approved 100% 100% 100% 100% 100% Subprogram Goals and Performance Measures: u Goal 3 - To promote victim and community restoration by holding juvenile probationers accountable for their court ordered financial and community service obligations. u Goal 1 - To ensure services are available through the local juvenile courts for families in crisis. FY 1997 Actual Performance Measures ! Juvenile courts assisted in the FY 1998 Expected 15 FY 1999 Expected 15 FY 2000 Expected 15 FY 2001 Expected 15 15 development of approved family plans ! Families served 3,300 3,500 3,700 3,900 4,000 ! Average cost per family $130 $130 $130 $130 $130 ! Average age of youth participating in program ! Average sessions per family 14.9 14.9 14.9 14.9 14.9 5 5 5 5 5 SPA.15.4 SUBPROGRAM SUMMARY JUVENILE STANDARD PROBATION Contact: Paul Kosierowski, Program Manager Phone: 542-9456 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 45% 55% 60% 70% 70% 40% 55% 60% 75% 75% SUBPROGRAM SUMMARY SPA.15.5 JUVENILE CRIME REDUCTION (JCRF) Contact: Lynn Wiletsky, Program Manager Phone: 542-9309 Subprogram Mission: To support the development and replication of specific initiatives and community-based prevention, early identification and intervention, and recidivism education strategies which promote crime free lifestyles for Arizona youth. Subprogram Mission: To improve, maintain or expand juvenile probation services to ensure proper supervision of youth on probation. Subprogram Description: Subprogram Description: The program provides funds for the salary and employee-related expenses of probation officers supervising juveniles on probation to the superior court. The fund has been utilized to assist the counties in achieving and maintaining a client/probation officer ratio of 35:1. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 4,845.4 0.0 0.0 0.0 5,764.3 0.0 0.0 0.0 8,089.4 0.0 0.0 0.0 Program Total 4,845.4 5,764.3 8,089.4 FTE Positions 4.0 4.0 4.0 Subprogram Goals and Performance Measures: u Goal 1 - To ensure proper supervision of youth on probation. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Juvenile probation departments 70% 100% 100% 100% 100% in compliance with mandated case load ratios of 35:1 ! Youth who complete their term 60% 65% 68% 71% 75% Page 140 to pay restitution, who pay ! Juveniles ordered to pay probation fees, who pay FY 1997 Actual A.R.S. 41-2401 (D5) A.R.S. 8-203 Performance Measures Performance Measures ! Juvenile probationers ordered Judiciary Funding is provided through the Criminal Justice Enhancement Fund. JCRF is used as seed monies for the development and initial implementation of community-based programs targeted at preventing a juvenile from becoming involved in illegal activity or providing an array of intervention services and sanctions to deter a juvenile from becoming further involved in the juvenile justice system. Grants may be administered by local courts, schools, local units of government, tribal agencies, state agencies, and the AOC. Program categories considered for funding are based on national research that supports promising strategies, such as academic achievement, after-school activities, mentoring, immediate consequences, and home detention. Programs are awarded funds through an annual application process; funding recommendations are submitted to the Chief Justice for final approval. Funds may also be used to implement legislative mandates and to support special projects and statewide strategic initiatives administered by the AOC, such as the Juvenile On-Line Tracking System (JOLTS) and LEARN labs (Literacy, Education, and Reading Network computer-assisted learn centers). JCRF is also used to provide technical assistance and to oversee the distribution of federal education dollars, which the division receives from the Department of Education and passes through to counties to provide educational services to detained youth. Currently, 13 counties maintain juvenile detention centers; the remaining two counties contract with neighboring counties for detention services. A detention center is expected to be built in one General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS of the two counties in FY 1999 and education services will then be provided locally to those county youth. Subprogram Description: The Progressively Increasing Consequences monies provides the opportunity for youth to be held accountable for specific offenses without the formal court process. Youth are required to attend programs which emphasize accountability, restitution, skill development, crime reduction and community safety such as Teen Court, community work service, life skill education classes and problem solving. The funding for this program was transferred in FY 1998 from the Juvenile Treatment Services Special Line Item to a newly created Progressively Increasing Consequences Special Line Item. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 2,044.0 379.5 0.0 3,400.8 0.0 379.5 0.0 3,905.0 0.0 379.5 Program Total 2,423.5 3,780.3 4,284.5 FTE Positions 5.0 5.0 5.0 ($ Thousands) Funding and FTE Amounts: FY1997 Actual Subprogram Goals and Performance Measures: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ! On-site monitoring visits conducted (non-random sample) ! Programs in compliance with financial requirements ! Programs in compliance with program requirements FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected 9,409.4 0.0 0.0 0.0 9,513.3 0.0 0.0 0.0 Program Total 0.0 9,409.4 9,513.3 0.0 1.0 1.0 FY 2001 Expected 85% 85% 95% 99% 99% 85% 90% 95% 99% 99% FTE Positions 85% 90% 95% 99% 99% Subprogram Goals and Performance Measures: u Goal 1 - To ensure diversion eligible referrals are processed in a timely manner. u Goal 2 - To identify and replicate promising community-based programs. Performance Measures Performance Measures ! Local programs funded ! Youth served in local programs FY 1997 Actual FY 1999 Expected FY 2000 Expected FY 2001 Expected 56 42 40 40 40 N/A 21,191 23,100 24,255 25,000 0 4 5 6 6 ! Formal evaluations conducted (non-random sample) ! LEARN labs FY 1998 Expected 29 35 38 42 42 ! Replication of community- 2 3 5 7 7 based alternatives to diversion ! Replication of academic mentoring programs 9 14 19 22 22 u Goal 3 - To oversee the distribution of federal education monies to the counties for juvenile detention education services. Performance Measures ! Counties receiving funds ! Juveniles served ! On-site fiscal and program audits conducted ! Programs audited in compliance FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 12 13 14 14 14 10,520 10,835 11,160 11,494 11,600 0 33% 66% 100% 100% N/A 33% 66% 100% FY1999 Estimate 0.0 0.0 0.0 0.0 u Goal 1 - To manage and monitor the distribution of JCRF grant funds. Performance Measures FY1998 Estimate ! Juveniles with an intake Performance Measures 55% FY 2000 Expected FY 2001 Expected 70% 80% FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Diversion youth assessed N/A 40% 50% 60% 60% restitution, who pay ! Parents of diversion youth assessed one-time parental assessment fee, who paid N/A 70% 80% 80% 90% u Goal 3 - To ensure consequences are successfully completed. Performance Measures ! Successful completion of ! ! ! Subprogram Mission: 45% FY 1999 Expected u Goal 2 - To promote victim and community restoration by holding diversion youth accountable for their assessed financial obligations. ! A.R.S. 8-230.02 N/A FY 1998 Expected interview within 30 days of receipt of referral by the juvenile court 100% SUBPROGRAM SUMMARY SPA.15.6 PROGRESSIVELY INCREASING CONSEQUENCES (DIVERSION) Contact: Donna Noriega, Program Manager Phone: 542-9451 FY 1997 Actual Community Work Service of total case closures Successful completion of Counseling of total case closures Successful completion of Delinquency Prevention Education of total case closures Successful completion of Substance Abuse Education of total case closures Successful completion of NonResidential Rehabilitation or Supervision of total case closures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 75% 80% 85% 85% N/A 70% 75% 80% 85% N/A 75% 80% 85% 85% N/A 75% 80% 85% 85% N/A 75% 80% 85% 85% To ensure accountability by administering a comprehensive array of consequence programs for youth diverted from the formal court process. General Government Judiciary Page 141 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS SPA.15.7 SUBPROGRAM SUMMARY STATE AID FOR DETENTION Contact: Lynn Wiletsky, Program Manager Phone: 542-9309 A.R.S. 41-2417 Subprogram Mission: To provide assistance to counties in maintaining, expanding and operating secure juvenile detention centers as required by A.R.S. 8226. The Superior Court, which has at least one judge in every county, is the state's only general jurisdiction court. Additional Superior Court judges may be authorized in each county having a census greater than 30,000 inhabitants and upon petition by the Board of Supervisors to the Governor. A Superior Court judge may be authorized for each 30,000 inhabitants or majority fraction thereof. Superior Court judges hear all types of cases except small claims, minor offenses or violations of city codes and ordinances. One-half of the Superior Court judges' salaries are provided by the state as required by A.R.S. 12-128. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Subprogram Description: Funds may be used to construct new detention facilities, renovate and/or expand existing facilities, and cover operating expenses for local detention. The Administrative Office of the Courts contracted for a statewide detention master plan study. Counties submit applications in a competitive process; applications are based on county needs and the master plan projections. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 5,451.3 0.0 0.0 0.0 6,600.0 0.0 0.0 0.0 0.0 5,451.3 6,600.0 0.0 0.0 FY 1998 Expected FY 1999 Expected 8,980.7 0.0 0.0 0.0 9,339.7 0.0 0.0 0.0 Program Total 9,256.3 8,980.7 9,339.7 FTE Positions 133.0 136.0 136.0 Performance Measures ! Case filings ! Case terminations ! Hearings/other proceedings ! Cases pending 0.0 FY 2000 Expected 9,256.3 0.0 0.0 0.0 Program Goals and Performance Measures: u Goal 1 - To manage and monitor the effective and efficient use of State Aid for Detention Funds. FY 1997 Actual FY1999 Estimate u Goal 1 - To provide fair and expeditious determination of cases. (Court activity is difficult to project; filings and determinations are based on average annual growth from FY 89 - FY 97; estimate for hearings/other proceedings represents the baseline year of FY 97.) Subprogram Goals and Performance Measures: Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY 2001 Expected ! Applications received N/A 9 4 2 2 ! Applications funded N/A 8 4 2 2 ! Annual expenditure report N/A 1 1 1 1 produced showing status of projects u Goal 2 - To increase the availability of juvenile detention beds. SPA.17 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 180,930 185,712 174,861 178,826 22,669 22,669 170,551 177,437 190,494 182,790 22,669 185,141 195,277 186,755 22,669 193,663 200,059 190,719 22,669 203,003 PROGRAM SUMMARY COURT OF APPEALS Contact: Glen Clark, Clerk of the Court Phone: 542-4821 Contact: Joyce Goldsmith, Clerk of the Court Phone: (520) 628-6954 AZ Constitution, Article VI, Section 9, A.R.S. 12-120 Program Mission: Performance Measures ! New detention beds built (counties which received construction funds) ! Detention beds renovated SPA.16 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 0 114 104 N/A N/A 0 0 86 N/A To provide an independent and accessible intermediate appellate court in accordance with Constitutional mandate. Program Description: PROGRAM SUMMARY SUPERIOR COURT JUDGES Contact: Mike DiMarco, Budget Director Phone: 542-9328 The Court of Appeals is exclusively a court of review, having no original jurisdiction. The Court reviews all matters properly appealed from the Superior Court, except criminal death penalty cases which automatically are appealed to the Supreme Court. The Court of Appeals has two divisions. ($ Thousands) Funding and FTE Amounts: FY1997 Actual AZ Constitution, Article VI, Section 10, A.R.S. 12-128 Program Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds To fund the state portion of the salary and employee related expenses of superior court judges. Program Description: Page 142 Judiciary 9,100.0 0.0 0.0 0.0 FY1998 Estimate 9,557.9 0.0 0.0 0.0 FY1999 Estimate 9,842.8 0.0 0.0 0.0 General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Total 9,100.0 9,557.9 9,842.8 FTE Positions 137.0 137.5 138.5 This Program Contains the following Subprograms: SUBPROGRAM SUMMARY DIVISION I Contact: Glen Clark, Clerk of the Court Phone: 542-4821 FY1997 Actual Subprogram Mission: To provide an independent and accessible intermediate appellate court. Subprogram Description: Division I of the Court of Appeals reviews all matters properly appealed from the Superior Court, except criminal death penalty cases. Division I convenes in Phoenix and encompasses the counties of Apache, Coconino, La Paz, Maricopa, Mohave, Navajo, Yavapai, and Yuma. In addition to appeals from these eight counties, and rate appeals from the Corporation Commission, Division I has the statewide responsibility for all Writs of Certiorari concerning awards by the Industrial Commission, appeals from the Arizona Department of Economic Security Appeals Board and all appeals from the Arizona Tax Court. Division I consists of a Chief Judge and five departments, with three judges each. ($ Thousands) FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 6,141.4 0.0 0.0 0.0 6,479.5 0.0 0.0 0.0 6,715.6 0.0 0.0 0.0 Program Total 6,141.4 6,479.5 6,715.6 FTE Positions 101.0 101.5 102.5 Subprogram Goals and Performance Measures: u Goal 1 - To provide fair and expeditious determination of cases. (Court activity is difficult to project; estimates are based on the average annual growth from FY 89 - FY 97.) FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Case filings 2,669 2,671 2,672 2,674 2,675 ! Case terminations 2,752 2,811 2,869 2,927 2,985 ! Cases pending at end of year 1,918 1,778 1,581 1,328 1,018 SPA.17.2 SUBPROGRAM SUMMARY DIVISION II Contact: Joyce Goldsmith, Clerk of the Court Phone: (520) 628-6954 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Judiciary FY1999 Estimate 3,078.4 0.0 0.0 0.0 3,127.2 0.0 0.0 0.0 Program Total 2,958.6 3,078.4 3,127.2 FTE Positions 36.0 36.0 36.0 Subprogram Goals and Performance Measures: u Goal 1 - To provide fair and expeditious determination of cases. (Court activity is difficult to project; estimates are based on the average annual growth from FY 89 - FY 97.) FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Case filings 1,156 1,167 1,177 1,187 1,198 ! Case terminations 1,361 1,376 1,391 1,406 1,421 ! Cases pending 1,195 986 772 553 330 SPA.18 PROGRAM SUMMARY CONFIDENTIAL INTERMEDIARY Contact: Torin Scott, Program Manager Phone: 542-9583 A.R.S. 8-134 Program Mission: To train and certify Confidential Intermediaries (CIs) to facilitate contact between adoptees or adoptive parents and birth parents while protecting court and agency records and anonymity of those who desire it. Program Description: The program provides for a CI, as specified by the court, to act as liaison between an adoptive parent, guardian or an adoptee or a birth parent in establishing contact between them. The Supreme Court has adopted rules and procedures to implement and operate the program, establishing fees, training and standards of conduct for CIs. The program facilitates contact for those who desire it, while protecting confidentiality of those who desire their adoption records to remain sealed. ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Mission: FY1998 Estimate 2,958.6 0.0 0.0 0.0 FY1997 Actual A.R.S. 12-120, et. seq. General Government ($ Thousands) Funding and FTE Amounts: A.R.S. 12-120, et. seq. Funding and FTE Amounts: Subprogram Description: Division II of the Court of Appeals reviews all matters properly appealed from the Superior Court, except criminal death penalty cases. Division II convenes in Tucson and encompasses the counties of Cochise, Gila, Graham, Greenlee, Pima, Pinal, and Santa Cruz. Division II consists of a Chief Judge and two departments, with three judges each. 4 Division I 4 Division II SPA.17.1 To provide an independent and accessible intermediate appellate court. 0.0 0.0 160.4 0.0 FY1998 Estimate 0.0 153.8 0.0 0.0 FY1999 Estimate 0.0 192.2 0.0 0.0 Page 143 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Total 160.4 FTE Positions 153.8 3.5 192.2 3.5 FY1997 Actual 3.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Goals and Performance Measures: u Goal 1 - To recruit, train, certify, and retain experienced confidential intermediaries. Performance Measures ! Average years in service ! Counties with adoption records lacking CI coverage ! CIs annually certified/recertified through training ! CIs certified (end of year) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2 3 3 3 3 0 0 0 0 0 57 50 55 55 55 63 55 60 60 60 u Goal 2 - To assist CIs to provide high quality service. Performance Measures ! Cases opened ! Cases closed ! Average cost of a search ! Average hours per search ! Customers that rate CI service as FY 1997 Actual 246 164 $195 7.6 N/A FY 1998 Expected FY 1999 Expected 250 165 $195 7.6 95% 250 165 $195 7.6 95% FY 2000 Expected FY 2001 Expected 255 170 $195 7.6 95% 255 170 $195 7.6 95% professional u Goal 3 - To increase puiblic awareness of the program. Performance Measures ! Appointments made ! Inquiries by persons seeking FY 1997 Actual 168 1,075 FY 1998 Expected FY 1999 Expected 173 1,100 178 1,125 ($ Thousands) Funding and FTE Amounts: FY 2000 Expected 180 1,130 program information FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 50.0 0.0 0.0 0.0 50.0 0.0 0.0 Program Total 0.0 50.0 50.0 FTE Positions 1.3 1.3 1.3 Program Goals and Performance Measures: u Goal 1 - To provide initial and biennial training to applicants seeking private fiduciary certification. Performance Measures ! Contact hours of training ! Rating training "above average" or FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A N/A Baseline N/A Baseline N/A N/A N/A N/A N/A N/A Baseline N/A N/A "better" ! Perform statewide training needs assessment u Goal 2 - To promptly process and review certification applications and reports for issuance, renewal or denial of certification. FY 2001 Expected 180 1,130 FY1998 Estimate FY 1997 Actual Performance Measures ! Applications received ! Certifications issued ! Denied certifications ! Average days to process FY 1998 Expected N/A N/A N/A N/A N/A N/A N/A N/A FY 1999 Expected Baseline Baseline Baseline Baseline FY 2000 Expected FY 2001 Expected N/A N/A N/A N/A N/A N/A N/A N/A certification SPA.19 PROGRAM SUMMARY u Goal 3 - To process complaints and conduct impartial investigations of allegations which result in corrective actions or sanctions for the enforcement of statutes, rules, and the Code of Conduct. PRIVATE FIDUCIARY CERTIFICATION Contact: Catherine Robbins, Program Manager Phone: 542-9358 A.R.S. 14-5651 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected To certify private fiduciaries who are court appointed to serve incapacitated persons, protected persons, and decedent estates. Performance Measures ! Complaints received ! Investigations ! Disciplinary actions ! Average days to case disposition Program Description: u Goal 4 - To maintain and distribute a current registry. Program Mission: A.R.S. § 14-5651 requires that professional fiduciaries who are appointed by the Superior Court be certified by the Supreme Court. This program trains and certifies business entities and individuals who will be eligible for court appointment as guardians, conservators, and personal representatives. The program develops and enforces the rules and policies necessary to implement A.R.S. § 14-5651. Program functions include initial and continuing training, fingerprinting and background checks, maintenance and distribution of registry, receiving and screening complaints, conducting investigations, coordinating disciplinary proceedings, and enforcing sanctions. Operations are governed by administrative rules and statutes. Performance Measures ! Average days from certification or N/A N/A N/A N/A FY 1997 Actual N/A N/A N/A N/A FY 1998 Expected N/A Baseline Baseline Baseline Baseline FY 1999 Expected N/A Baseline FY 2001 Expected N/A N/A N/A N/A FY 2000 Expected N/A N/A N/A N/A FY 2001 Expected N/A N/A renewal until update is sent to the presiding judges SPA.20 PROGRAM SUMMARY POST CONVICTION RELIEF (PCR) Contact: Mike DiMarco, Budget Director Phone: 542-9328 Laws 1996, Ch. 7, 7th Spec. Session Funding first became available for this program during FY 1998. A program coordinator was hired and the program rules and policies are being drafted and approved. Fiduciaries are expected to begin registering in late FY 1998 or early FY 1999. Estimates of expected performance measures are not available because the size of the population to be registered will depend on the final form of the rules which are not yet adopted. Page 144 Judiciary Program Mission: To provide reimbursement to counties for state-funded representation of indigent defendants in first-time capital post conviction relief proceedings. Program Description: General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Laws 1996, Chapter 7, 7th Special Session provides that all indigent prisoners under a capital sentence are entitled to the appointment of counsel to represent them in the state PCR proceeding and requires the Supreme Court to appoint this counsel after the mandate affirming the defendant's conviction and sentence is issued. This legislation establishes a flat fee of $7,500 to be paid to appointed counsel in a first state PCR proceeding unless the counsel is employed by a publicly funded office. The Supreme Court is required to reimburse the county, upon certification by the county that the amount is owed. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 150.0 0.0 0.0 0.0 150.0 0.0 0.0 0.0 Program Total 0.0 150.0 150.0 FTE Positions 0.0 0.0 0.0 Program Goals and Performance Measures: u Goal 1 - To provide for reimbursement of valid post-conviction relief proceedings. FY 1997 Actual Performance Measures ! Claims processed 0 u General Government FY 1998 Expected u u u FY 1999 Expected 10 u 20 FY 2000 Expected 20 FY 2001 Expected 20 u Judiciary Page 145 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY Performance Measures ! Stakeholders responding strongly LEGISLATIVE COUNCIL LCA Michael Braun, Executive Director Contact: Michael Braun, Executive Director 542-4236 A.R.S. 41-1301 - 1307 Agency/Program Mission: To provide quality legal, research, computer and administrative services to the Arizona Legislature. The Legislative Council staff performs the following core functions: drafting of legislative bills, memorials, resolutions and amendments; review and possible revision of each legislative enactment for technical corrections prior to publication of the Arizona Revised Statutes; enrolling and engrossing of bills and processing of legislative journals; conducting legal and public policy research; and operation of the legislative computer system. Performance Measures ! Stakeholders responding strongly agree to the timely completion of drafting bills, memorials, and resolutions ! Increase in the timely delivery of bill drafts, memorials, resolutions, and research ($ Thousands) FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 3,085.3 0.0 0.0 0.0 3,703.5 0.0 0.0 0.0 3,686.8 0.0 0.0 0.0 3,085.3 3,703.5 3,686.8 Capital Funds 0.0 0.0 0.0 Agency Total 3,085.3 3,703.5 3,686.8 FTE Positions 34.0 36.0 37.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To increase survey response rates of stakeholders and customers external to the organization. Performance Measures ! Surveys distributed to: legislators ! Surveys distributed to: legislative research staff ! Surveys distributed to: - lobbyists ! Surveys distributed to: - agency liaisons ! Surveys returned from: legislators ! Surveys returned from: legislative research staff ! Surveys returned from: - lobbyists ! Surveys returned from: - agency liaisons ! Legislators completing survey ! Legislative research staff completing survey ! Lobbyists completing survey ! Agency liaisons completing survey ! Increase of stakeholders completing survey FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 34% N/A N/A N/A N/A 38.9% N/A N/A N/A N/A 32.6% N/A N/A N/A N/A 37.4% N/A N/A N/A N/A u Goal 3 - To improve the timely delivery of bill drafts, memorials, resolutions, and research by identifying the barriers that hinder this process. Agency/Program Description: Funding and FTE Summary: agree: - to accuracy of service and research ! Stakeholders responding strongly agree: - to timeliness of service and research ! Stakeholders responding strongly agree: - to expertise of service and research ! Stakeholders responding strongly agree: - to objectivity of service and research FY 1997 Actual 90 90 90 90 31 31 31 31 31 33 35 33 35 33 35 33 35 33 35 17 22 26 31 35 18 20 21 23 24 21 23 23 25 24 26 26 28 28 30 19% 58% 24% 63% 29% 68% 34% 73% 39% 78% 64% 66% 5% 69% 71% 5% 74% 76% 5% 79% 81% 5% 84% 86% 5% FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 57.2% N/A N/A N/A N/A 48.9% 50.4% 51.9% 53.4% 54.9% u Goal 4 - To consistently provide accurate and timely expertise in the delivery of computer services functions to all stakeholders and Legislative Council staff. Performance Measures ! Stakeholders responding strongly agree: - to the timeliness of staff planning to meet users current and future computer needs ! Stakeholders responding strongly agree: - to the expertise of staff planning to meet users current and future computer needs ! Increase in strongly agree: responses to staff planning timeliness ! Increase in strongly agree: responses to staff planning expertise FY 2001 Expected 90 FY 1997 Actual u u FY 1997 Actual FY 1998 Expected FY 1999 Expected 19.5% N/A N/A 23.4% N/A N/A 30.3% 31.2% 33.8% 34.8% u u u FY 2000 Expected FY 2001 Expected N/A N/A 32.1% 33% 33.9% 35.8% 36.8% 37.8% u u Goal 2 - To provide accurate, timely, expert, and objective service and research to stakeholders. Page 146 Legislative Council General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY DEPARTMENT OF LIBRARY, ARCHIVES AND PUBLIC RECORDS LAA Gladys Ann Wells, Director Contact: Mary Johnson, Deputy Director 542-4035 A.R.S. 41-1331, et. seq. Agency/Program Mission: To serve the Arizona Legislature and Arizonans by providing public access to public information, fostering historical/cultural collaborative research, information projects and ensuring that Arizona's history is documented and preserved. Agency/Program Description: The Department of Library, Archives and Public Records provides information services as authorized in Arizona Revised Statutes 411331 through 41-1352. Research and reference services are provided in the subject areas of law, government, genealogy, and Arizonia. Consultant services are offered to public libraries to strengthen county and local library services, and to government agencies of the cities, counties, and state to assist them in the management of official records. State grants for public libraries and other authorized services are administered and monitored. Special library and information services are offered for anyone who is unable to read or use standard printed materials as a result of temporary or permanent visual or physical limitations. Public records are identified, preserved, and disposed through archival retention programs. Exhibits are created to educate the public regarding government-related history and the legislative process. These services are provided through the Department's divisions: Archives, Braille and Talking Book Library, Library Extension, Museum, Records Management, Research Library, and State Law Library. Performance Measures ! Rolls of Film -- Records Division ! Rolls of Film -- Archives Division ! Requests filled ! Lon Megargee paintings treated FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 345 N/A 15,855 0 100 368 15,300 1 400 382 16,000 2 600 396 17,000 2 800 400 18,000 2 22% 1.6 N/A 100% 27% .5 80% 100% 38% 1.8 85% 100% 50% 2.7 90% 100% 60% 3.6 95% 100% (16 in collection) ! Lon Megargee collection treated ! Rolls imaged per day ! Customers Satisfied ! Materials Meeting Standards u Goal 3 - To promote collaboration. FY 1997 Actual Performance Measures ! Institutions Participating in Convocation ! Attendance at Events ! Legislative Analysts Contacted ! Consultations with Records Management Center Staff ! Use of ERS ! Arizona Reading Program Statewide Participants ! Increase in ERS Use ! Customer Satisfaction u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 100 125 150 N/A N/A 589 1,000 N/A 530 1,300 80% 550 1,500 90% 550 1,800 90% 550 N/A 85,000 457 96,000 502 97,000 552 98,000 607 100,000 N/A N/A 10% 80% 10% 85% 10% 90% 10% 95% u u u u ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 5,646.3 0.0 0.0 0.0 6,194.2 0.0 0.0 0.0 6,546.3 0.0 0.0 0.0 5,646.3 6,194.2 6,546.3 Capital Funds 0.0 0.0 0.0 Agency Total 5,646.3 6,194.2 6,546.3 FTE Positions 119.1 120.1 122.1 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To provide Legislative and public access to public information. Performance Measures ! Collections online ! Braille & Talking Book items FY 1997 Actual FY 1998 Expected N/A 0 446,940 448,000 FY 1999 Expected FY 2000 Expected FY 2001 Expected 4 455,000 6 460,000 8 470,000 94,920 778 85% 101,036 828 90% 106,036 868 95% circulated ! Citizens served ! Requests per Employee ! Patrons satisfied 82,368 686 N/A 91,500 762.5 80% u Goal 2 - To preserve Arizona materials. General Government Department of Library, Archives and Public Records Page 147 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Retailers licenses revoked AGENCY/PROGRAM SUMMARY 1.4% 2.0% 2.0% 2.0% 2.0% u Goal 3 - To improve agency communication methods. LOTTERY LOA Geoffrey Gonsher, Executive Director Contact: Pam Scharon, Budget Administrator 921-4489 A.R.S. 5-501 Agency/Program Mission: Performance Measures ! Average "hits" per month on the Internet website ! Press releases sent out per year ! Average calls received per month on automated winning numbers line FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 1,102,57 1,200,00 1,400,00 1,600,00 5 0 0 0 60 66 72 78 84 277,541 293,092 307,700 323,100 339,300 u Goal 4 - To improve agency efficiency through automation and technology. To maximize revenue through innovative and entertaining lottery products in order to support Arizona programs for the public benefit. FY 1997 Actual Performance Measures ! Time on-line game system Agency/Program Description: The Arizona Lottery was established to maximize revenue dedicated to various funding sources through statutory formulas (A.R.S. 5501). With an advisory commission and an Executive Director appointed by the Governor overseeing operations, the Lottery works with a retailer network and marketing techniques to encourage players to participate in innovative, entertaining and rewarding games. operates without error ! Time instant ticket validation system operates without error u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 99.0% 99.1% 99.3% 99.4% 99.5% 98.0% 98.1% 98.2% 98.3% 98.4% u u u u ($ Thousands) Funding and FTE Summary: FY1997 Actual FY1998 Estimate FY1999 Estimate 0.0 41,008.7 132,254.5 0.0 0.0 52,201.4 128,100.0 0.0 0.0 54,410.0 130,880.0 0.0 173,263.2 180,301.4 185,290.0 Capital Funds 17.6 21.6 0.0 Agency Total 173,280.8 180,323.0 185,290.0 FTE Positions 121.0 121.0 121.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To maximize monies returned to the State. Performance Measures ! Instant ticket sales (in thousands) ! On-line sales (in thousands) ! Sales all games (in millions-$) ! Total dollars returned to the State FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 105,591 106,000 108,800 114,200 119,900 144,212 129,000 131,200 137,800 144,700 249.8 235.0 240.0 252.0 264.6 78,995.7 65,545.0 66,896.0 70,244.0 73,757.0 (in thousands) ! Change in dollars returned to the State over previous year ! Sales put into prizes ! Total Instant Ticket Vending Machine (ITVM) sales (in thousands) ! Average sales per ITVM (in thousands) ! ITVM sales as a percentage of instant ticket sales -4.1% -17.0% 2.1% 5.0% 5.0% 52.9% 54.5% 54.5% 54.5% 54.5% 15,695.9 17,385.7 18,500.0 19,425.0 20,007.8 71.0 78.7 83.7 87.9 90.5 14.9% 16.4% 17% 17% 16.7% u Goal 2 - To monitor and improve licensing and collection procedures. Performance Measures ! Retailers with delinquent accounts ! Value of deliquent accounts ($) ! Total NSFs (non-sufficient funds) FY 1997 Actual FY 1998 Expected 11.1% 10.6% 751,291 707,218 253,490 260,000 FY 1999 Expected FY 2000 Expected FY 2001 Expected 5.5% 370,000 400,000 4.5% 225,000 200,000 3.5% 150,000 100,000 10 10 10 collected ($) ! Average days to process license 10 10 applications Page 148 Lottery General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY OFFICE OF THE OMBUDSMAN-CITIZEN AIDE OBS Patrick Shannahan, Ombudsman-Citizens' Aide Contact: Patrick Shannahan, OmbudsmanCitizens' Aide FY 1997 Actual Performance Measures ! Recommendations accepted by 96% To improve the effectiveness, efficiency and responsiveness of state government by receiving public complaints, investigating the administrative acts of state agencies and, when warranted, recommending fair and appropriate remedy. Agency/Program Description: 95% 95% FY 2000 Expected FY 2001 Expected 95% 95% u Goal 4 - To provide courteous, accurate, timely and impartial service to citizens. FY 1997 Actual Performance Measures ! Citizens responding "agree" or FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 50% 55% 60% 60% N/A 50% 55% 60% 60% N/A 50% 55% 60% 60% N/A 50% 55% 60% 60% "strongly agree" to courtesy question on survey. ! Citizens responding "agree" or Agency/Program Mission: FY 1999 Expected agencies. 277-7292 A.R.S. 41-1371, et. seq. FY 1998 Expected "strongly agree" to accuracy question on survey. ! Citizens responding "agree" or "strongly agree" to timeliness question on survey. ! Citizens responding "agree" or "strongly agree" to impartiality question on survey. The Office of the Ombudsman-Citizens' Aide is a five person independent agency in the legislative branch of Arizona State Government. The Office receives complaints about the administrative acts of state agencies from citizens and state employees. The Office investigates citizen complaints and, when they are justified, works with the complainant and agency to help them resolve the problem in a mutually agreeable manner. Although the Office cannot change an agency's decision nor direct it to take action, it can make findings and offer recommendations to the agency. The Office also helps citizens resolve problems by providing information, referrals, and other types of informal assistance. The Office provides reports of its activities to the legislature, governor and public. u u u u u u ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 187.9 0.0 0.0 0.0 316.0 0.0 0.0 0.0 350.2 0.0 0.0 0.0 187.9 316.0 350.2 Capital Funds 0.0 0.0 0.0 Agency Total 187.9 316.0 350.2 FTE Positions 3.0 5.0 5.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To help more citizens redress their legitimate grievances with state agencies. Performance Measures ! Individuals assisted FY 1997 Actual 392 FY 1998 Expected 1,200 FY 1999 Expected 2,00 FY 2000 Expected FY 2001 Expected 2,500 3,000 u Goal 2 - To respond to citizen complainants in a timely manner. Performance Measures ! Initial responses to requests for information made within two business days ! Investigation notices to complainants within 30 days ! Investigation completed within FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 97% 97% 97% 97% 97% 100% 100% 100% 100% 100% 74.5% 75% 75% 75% 75% three months u Goal 3 - Prevent recurrence of similar complaints by identifying and correcting patterns of undesirable administrative practices. General Government Office of the Ombudsman-Citizen Aide Page 149 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY STATE PERSONNEL BOARD PBA Judy Henkel, Executive Director Contact: Judy Henkel, Executive Director 542-3888 A.R.S. 41-782, 41-785, 38-531, et. seq. Agency/Program Mission: To hear and review disciplinary appeals and whistleblower complaints filed by state employees, former state employees, and other individuals as referenced in the statute. Agency/Program Description: The Personnel Board is responsible for hearing and reviewing, via an administrative hearing process, appeals filed by state employees who have been dismissed from state service, suspended for more than 40 working hours, or demoted resulting from disciplinary action. The board also hears and reviews complaints filed under the whistleblower statute. The board is responsible for setting a hearing before a hearing officer to determine the facts. A verbatim transcript of hearings is produced and made available for the hearing officer, board members, and parties to the appeal. Board members are subsequently provided with case information so they may determine proper discipline. The board also provides statistical information on appeals and complaints. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY1998 Estimate FY1999 Estimate 295.2 0.0 0.0 0.0 385.8 0.0 0.0 0.0 359.1 0.0 0.0 0.0 295.2 385.8 359.1 Capital Funds 0.0 0.0 0.0 Agency Total 295.2 385.8 359.1 FTE Positions 3.0 3.0 3.0 Agency/Program Goals and Performance Measures: u Goal 1 - To provide state agencies and employees/citizens with a fair and efficient administrative hearing process. FY 1997 Actual Performance Measures ! Appeals filed ! Days of hearings ! Average days from receipt of an appeal/complaint until the board issues a final order ! Average cost of an appeal/complaint u Page 150 u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 118 137 178 110 184 224 125 208 160 130 216 150 130 216 145 853 1,035 1,087 1,142 1,200 u u u State Personnel Board General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY STATE RETIREMENT SYSTEM RTA LeRoy Gilbertson, Director Contact: Anthony Guarino, Deputy Director 240-2077 Agency Mission: To contribute toward members' long-term financial security by providing retirement, health insurance, disability, and survivor benefits through prudent investment management, efficient benefit administration, and exceptional counseling, education and communication services. Agency Description: The Arizona State Retirement System provides pension and other benefits for employees of most public employers in Arizona, including public schools, most local and county governments, and the State of Arizona. As of June 30, 1997, the ASRS has approximately 164,390 active (working and contributing) members, 49,779 inactive members, 49,743 retired members and 2,773 disabled retirees. The Arizona Retirement Fund has a market value of approximately $17 billion. ($ Thousands) Agency Summary: FY1997 Actual Ø MEMBER SERVICES AND Ø ADMINISTRATION SUPPORT FY1998 Estimate FY1999 Estimate 2,110.0 4,435.0 4,510.0 1,292.0 5,322.2 4,250.7 18,397.2 16,727.0 16,874.7 Capital Funds 0.0 0.0 0.0 Agency Total 21,799.2 26,484.2 25,635.4 Ø INVESTMENT MANAGEMENT ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 3,626.8 18,172.4 0.0 FY1998 Estimate FY1999 Estimate 0.0 10,071.7 16,412.5 0.0 0.0 9,085.7 16,549.7 0.0 21,799.2 26,484.2 25,635.4 Capital Funds 0.0 0.0 0.0 Agency Total 21,799.2 26,484.2 25,635.4 Operating Funds Subtotal ! Members satisfied with the quality and timeliness of the retirement process. ! Members satisfied with the quality and timeliness of pre-retirement counseling and seminars ! Members satisfied with the quality and timeliness of service purchase transactions ! Members who find annual member statements useful and informative ! Members who read, and find the ASRS newsletter useful and informative ! Members who have a member handbook, and find it useful and informative. ! Members satisfied with benefit payment services ! Members satisfied with the quality and timeliness of administrative services for the health insurance program. ! Members satisfied with the timeliness and quality of administrative services for the long term disability program. ! Members satisfied with the quality of assistance provided by their employers. ! Members who consider the telephone services timely, accessible, convenient and responsive. 85 % 85 % 85 % 90 % 95 % 90 % 90% 90 % 95 % 95 % 65 % 75 % 85 % 90 % 90 % 75% 75 % 80 % 85 % 90 % 50 % 50 % 55 % 60 % 62 % 45 % 45 % 50 % 60 % 65 % 85 % 85 % 90 % 90 % 95 % 80 % 80 % 85 % 85 % 90 % 80 % 80 % 85 % 85 % 90 % 80 % 80% 85% 85% 85% 60 % 70 % 85 % 90 % 95 % u Goal 2 - To enhance the safety and security of retirement syatem assets, minimize risk and maximize investment return through prudent, efficient and effective investment management. Key Performance Measures ! Actuarial investment return ! Funded status ! Excess earnings cost of living adjustment ! Increase in contribution rate RTA.1 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 8% 8% 8% 8% 8% 100 % 100 % 100 % 100 % 100 % Yes Yes Yes Yes Yes < .5 % < .5 % < .5 % < .5 % < .5 % PROGRAM SUMMARY MEMBER SERVICES FTE Positions 121.0 130.0 131.0 Agency Goals and Key Performance Measures: u Goal 1 - To exceed customer expectations for benefit administration, counseling, education, information, and communication services through efficient and effective administration. Key Performance Measures ! Members satisified with the quality and timeliness of benefit estimate transactions General Government A.R.S. 38-755 Program Mission: FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 80 % 80 % 85 % 90 % Contact: Donna Buelow, Assistant Director Phone: 240-2158 95 % To serve members through retirement, health insurance and long term disability benefit administration, and counseling and education services. Program Description: The Member Services Program administers ASRS benefits, responds to member inquiries pertaining to benefits, counsels State Retirement System Page 151 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS members regarding their benefits and status, and communicates with members on retirement issues. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 2,110.0 0.0 0.0 0.0 4,435.0 0.0 0.0 0.0 4,510.0 0.0 0.0 Program Total 2,110.0 4,435.0 4,510.0 FTE Positions 51.0 50.0 50.0 RTA.1.2 SUBPROGRAM SUMMARY ADVISORY SERVICES Contact: Donna Buelow, Assistant Director Phone: 240-2158 A.R.S. 38-756 Subprogram Mission: To counsel and coordinate service transactions on behalf of members regarding retirement and related matters. Subprogram Description: This Program Contains the following Subprograms: 4 4 4 4 4 Benefit Services Advisory Services Health Insurance Long-Term Disability External Affairs RTA.1.1 SUBPROGRAM SUMMARY BENEFIT SERVICES Contact: Donna Buelow, Assistant Director Phone: 240-2158 The Advisory Services subprogram provides counseling for members at various locations and in two forums. Educational seminars are held in various locations throughout Arizona. Topics in this full-day seminar include: the ASRS organization and functions, benefits available through the ASRS, and social, psychological, and legal aspects of retirement and aging. ASRS retirement officers are available at the Phoenix and Tucson ASRS locations to meet with members on an individual basis in order to provide specific benefit information and to assist in the retirement process. Retirement officers regularly travel throughout the state to serve locations that are convenient for the membership. Retirement officers also respond to telephone inquiries, and coordinate service transactions, such as the re-purchase of forfeited service credit, on behalf of members. ($ Thousands) Funding and FTE Amounts: A.R.S. 38-755 et seq FY1997 Actual FY1998 Estimate FY1999 Estimate Subprogram Mission: To administer ASRS benefits in an accurate and timely manner. Subprogram Description: The Benefit Services subprogram is responsible for administering ASRS benefits, including retirement, survivors', and refunds. Approximately 2,500 members retire annually, and an additional 9,000 apply for survivors' or withdrawal benefits. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 655.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 655.0 0.0 0.0 FTE Positions 7.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To identify and exceed member expectations timely and quality benefits payable services. Performance Measures ! Initial retirement benefit checks distributed within 30 days FY 1997 Actual 95% FY 1998 Expected 95% FY 1999 Expected 95% FY 2000 Expected 95% General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,248.6 0.0 0.0 0.0 1,284.5 0.0 0.0 0.0 1,314.5 0.0 0.0 Program Total 1,248.6 1,284.5 1,314.5 FTE Positions 28.0 33.0 33.0 Subprogram Goals and Performance Measures: u Goal 1 - To identify and exceed member expectations for timely and quality responses to inquiries, benefit service requests, individual counseling, off-site seminars, and annual benfit statements. ! Response time to telephone inquiries ! Business days to acknowledge service requests ! Time scheduled service commitments are met RTA.1.3 FY 2001 Expected 95% FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 45 seconds 5 45 seconds 5 45 seconds 5 45 seconds 5 45 seconds 5 60% 60% 80% 90% 100% SUBPROGRAM SUMMARY HEALTH INSURANCE Contact: Donna Buelow, Assistant Director Phone: 240-2158 A.R.S. 38-782 Subprogram Mission: To administer a health insurance program for retired and disabled members in a manner that provides a framework to offer affordable Page 152 State Retirement System General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected coverage. Performance Measures FY 1997 Actual Subprogram Description: ! Time needed to determine 6 months 6 months 6 months 6 months 6 months eligibility The Health Insurance subprogram has established contractual relationships with medical and dental insurance carriers to provide insurance coverage for retired and disabled members of the several state retirement plans. The Health Insurance subprogram is designed to provide coverage both that is coordinated and not coordinated with Medicare. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 458.8 0.0 0.0 0.0 458.8 0.0 0.0 Program Total 306.3 458.8 458.8 FTE Positions 7.0 8.0 8.0 Subprogram Goals and Performance Measures: u Goal 1 - To extend the availability of both managed care and freedom of choice options. FY 1997 Actual ! Counties where managed care FY 1998 Expected 4 FY 1999 Expected 6 FY 2000 Expected 10 FY 2001 Expected 10 12 is available RTA.1.4 SUBPROGRAM SUMMARY LONG-TERM DISABILITY Contact: Donna Buelow, Assistant Director Phone: 240-2158 To provide communication and education services to members, employers, legislators and other interested parties with regard to retirement issues. Subprogram Description: The External Affairs Division is responsible for establishing effective lines of communication with the ASRS's approximately 375 employers, its nearly 250,000 employee members, other constituent groups, the state legislature and other outside entities. The services provided by the External Affairs Division include: education and communication - preparation and distribution of quarterly member and employer newsletters, member benefit handbook, employer instructions manual, updated excerpts from the Arizona Revised Statutes, ASRS Board rules, member services information brochures, annual member benefit statement and the annual ASRS financial statement; cooperative relations coordination between the ASRS and its constituent groups; legislative agenda and regulatory - federal and state lobbying activities; legislative and regulatory review for compliance. FY1997 Actual Subprogram Mission: To administer a long-term disability (LTD) program for active members in a manner that provides the framework to offer disabled members financial protection, rehabilitation, and a plan for reemployment. Subprogram Description: The LTD subprogram provides two-thirds of a member's salary in the event of disability. This amount is subject to reduction based on the recipient's workers' compensation and social security benefits. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1997 Actual FY1998 Estimate FY1999 Estimate 0.0 765.6 0.0 0.0 0.0 846.8 0.0 0.0 0.0 846.8 0.0 0.0 Program Total 765.6 846.8 846.8 FTE Positions 5.0 5.0 5.0 FY1998 Estimate FY1999 Estimate 0.0 684.0 0.0 0.0 0.0 564.1 0.0 0.0 0.0 454.7 0.0 0.0 Program Total 684.0 564.1 454.7 FTE Positions 4.0 4.0 4.0 Subprogram Goals and Performance Measures: u Goal 1 - To identify and exceed user requirements for timely and quality publication services. ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: A.R.S. 38-781 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds EXTERNAL AFFAIRS Contact: Don Rohan, Assistant Director Phone: 240-2022 Subprogram Mission: 0.0 306.3 0.0 0.0 Performance Measures SUBPROGRAM SUMMARY A.R.S. 38-755 et seq. ($ Thousands) Funding and FTE Amounts: RTA.1.5 FY 1997 Actual Performance Measures ! Timeliness in printing and yes FY 1998 Expected FY 1999 Expected yes yes FY 2000 Expected yes FY 2001 Expected yes distributing the quarterly member newsletter RTA.2 PROGRAM SUMMARY ADMINISTRATION AND SUPPORT Contact: Anthony Guarino, Deputy Director Phone: 240-2114 A.R.S. 38-711 et seq. Program Mission: Subprogram Goals and Performance Measures: u Goal 1 - To identify and exceed member requirements for timely and quality LTD services. General Government To establish and maintain an administrative framework to carry out the Retirement Code and directives of the Retirement Board and Investment Advisory Council. State Retirement System Page 153 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Completion of annual risk Program Description: The Administration & Support Program contains the various support functions needed to fulfill the Retirement System's statutory responsibilities: the director's office, human resources, budget, accounting, data processing, internal audit, and legal. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,292.0 0.0 0.0 0.0 5,322.2 0.0 0.0 0.0 4,250.7 0.0 0.0 Program Total 1,292.0 5,322.2 4,250.7 FTE Positions 66.0 75.0 76.0 This Program Contains the following Subprograms: RTA.2.2 No No Yes Yes Yes N/A Yes Yes Yes Yes Yes Yes Yes Yes Yes SUBPROGRAM SUMMARY FINANCIAL SERVICES Contact: Rich Beissel, Assistant Director Phone: 240-2120 A.R.S. 38-720 Subprogram Mission: To deliver sound accounting and financial-related services for the ASRS. Subprogram Description: The Financial Services subprogram performs all accounting functions for the ASRS, including receivables of more than $350 million annually from approximately 375 employers and 160,000 active employees; support and validation of ASRS investment activities; payables, and staff payroll. 4 Director's Office 4 Financial Services 4 Information Services RTA.2.1 assessment ! Completion of annual audit work plan based on the risk assessment ! Completion of annual audits ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY FY1997 Actual DIRECTOR'S OFFICE Contact: Anthony Guarino, Deputy Director Phone: 240-2114 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds A.R.S. 38-715 Subprogram Mission: FY1998 Estimate FY1999 Estimate 0.0 1,052.9 0.0 0.0 0.0 2,217.4 0.0 0.0 0.0 2,186.7 0.0 0.0 To provide administrative and managerial support that assures the accurate, timely, and efficient execution of ASRS statutes and Retirement Board and Investment Advisory Council directives. Program Total 1,052.9 2,217.4 2,186.7 FTE Positions 31.0 38.0 39.0 Subprogram Description: Subprogram Goals and Performance Measures: This program contains the activities and functions necessary to administer and support ASRS statutes and Board directives, including the offices of the director and deputy director; support staff; legal counsel; human resources; internal audit; and budget, planning, & procurement. u Goal 1 - To identify and exceed user requirements for timely and quality comptroller services FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,387.6 0.0 0.0 FY1998 Estimate ! Days to pay liabilities ! Complete annual reconciliation ($ Thousands) Funding and FTE Amounts: FY 1997 Actual Performance Measures FY1999 Estimate 0.0 2,340.8 0.0 0.0 0.0 2,488.9 0.0 0.0 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3 3 3 3 3 Yes Yes Yes Yes Yes of cash by August 31 u Goal 2 - To identify and exceed expectations for timely and quality membership accounting FY 1997 Actual Performance Measures ! Business days to post FY 1998 Expected 5 FY 1999 Expected 5 5 FY 2000 Expected FY 2001 Expected 5 5 contributions Program Total 1,387.6 2,340.8 2,488.9 FTE Positions 11.0 12.0 12.0 Subprogram Goals and Performance Measures: u Goal 1 - To exceed standards for ASRS operational integrity and compliance with relevant laws, rules, policies and procedures. Performance Measures ! External audit findings addressed Page 154 FY 1997 Actual N/A FY 1998 Expected 100% FY 1999 Expected 100% FY 2000 Expected 100% RTA.2.3 SUBPROGRAM SUMMARY INFORMATION SERVICES Contact: Kent Smith A.R.S. 38-715 Subprogram Mission: FY 2001 Expected 100% To support all ASRS divisions in the administration of the Retirement Code through the establishment of automated systems that support agency programs by providing accurate and timely dissemination of information to users, members, and other State Retirement System General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS interested entities. relied on external investment managers to manage Retirement Fund assets. The ASRS is in the process of converting ten percent of the portfolio to internal investment management. Subprogram Description: The Information Services subprogram provides all services pertaining to the development, implementation, and maintenance of the Retirement System's computer systems. This subprogram also maintains records for the ASRS's nearly 250,000 active, inactive, and retired members, and oversees the ASRS Mail Center, from which several hundred thousand mailings, including monthly pension checks, are distributed. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,954.2 0.0 0.0 0.0 1,997.3 0.0 0.0 0.0 1,110.5 0.0 0.0 Program Total 1,954.2 1,997.3 1,110.5 FTE Positions 24.0 25.0 25.0 Subprogram Goals and Performance Measures: u Goal 1 - To develop and maintain business applications and a database system that provide procedures and programs to collect, organize, maintain, and present the data required to meet the informational needs of the agency and its constituents. FY 1997 Actual Performance Measures ! Respond to business N/A FY 1998 Expected FY 1999 Expected 90% FY 2000 Expected 90% FY 2001 Expected 90% 90% application development requests within scheduled committment FY 1997 Actual ! Meet scheduled committment N/A FY 1998 Expected FY 1999 Expected yes FY 2000 Expected yes yes FY 2001 Expected yes PROGRAM SUMMARY INVESTMENT MANAGEMENT Contact: Paul Matson, Senior Investment Manager Phone: 240-2101 A.R.S. 38-719 et seq. FY1999 Estimate 0.0 224.8 18,172.4 0.0 0.0 314.5 16,412.5 0.0 0.0 325.0 16,549.7 0.0 Program Total 18,397.2 16,727.0 16,874.7 FTE Positions 4.0 5.0 5.0 This Program Contains the following Subprograms: 4 Internal Management 4 External Management 4 Asset Allocation RTA.3.1 SUBPROGRAM SUMMARY INTERNAL MANAGEMENT Contact: Paul Matson, Senior Investment Manager Phone: 240-2101 A.R.S. 38-718 Subprogram Mission: Arizona Revised Statutes authorize the ASRS to invest up to ten percent of its assets internally. Historically, the ASRS has relied entirely on external investment managers, at an average cost of approximately $1 million annually for every $1 billion invested. The ASRS currently is phasing in an internal investment program. The investments made through this program will be consistent with an indexed portfolio, in which all investments are part of a recognized market index, such as the Standard & Poor's 500. The goal of this strategy is to achieve investment returns that are consistent with the market as a whole (as measured by the S&P 500), but at a much lower cost. The ASRS expects to maintain its internal investment program for less than one-fourth the cost of the externally managed portfolio. ($ Thousands) Funding and FTE Amounts: Program Mission: To manage Arizona Retirement Fund assets in a manner consistent with the goals and objectives of the Investment Advisory Council and the Arizona Retirement Board. Program Description: The Investment Management program is responsible for overseeing the investment of Retirement Fund assets. The market value of these assets is approximately $17 billion. Arizona Revised Statutes (ARS) establishes limitations on the investment of these assets, including no more than 80% in equities and 20% in international equities. Up to one percent may be invested in economically targeted investments in Arizona. ARS also permits up to ten percent of the assets to be invested internally, by the ASRS Staff. The ASRS historically has General Government General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate Subprogram Description: to respond to requests for PC support RTA.3 FY1997 Actual To manage the internal ASRS portfolio so as to achieve designated investment performance levels at minimal cost. u Goal 2 - To provide a stable and secure computer system environment capable of supporting present ASRS needs and flexible enough to support future requirements. Performance Measures The expenditure information for the subprograms is not available. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To generate investment returns that are consistent with State Retirement System Page 155 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS the relevant benchmark. FY 1997 Actual Performance Measures ! Achievement of annual N/A FY 1998 Expected FY 1999 Expected N/A FY 2000 Expected Yes FY 2001 Expected Yes Yes investment returns within fifty basis points of benchmark RTA.3.2 mix is determined through periodic asset/liability review, which contains a recommendation for the optimal mix to meet current and future liabilities. ($ Thousands) Funding and FTE Amounts: FY1997 Actual SUBPROGRAM SUMMARY General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds EXTERNAL MANAGEMENT Contact: Paul Matson, Senior Investment Manager Phone: 240-2101 A.R.S. 38-718 FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 35.0 0.0 0.0 Program Total 0.0 0.0 35.0 FTE Positions 0.0 0.0 0.0 Subprogram Mission: To monitor external manager compliance and performance. Subprogram Goals and Performance Measures: Subprogram Description: The External Management subprogram is responsible for monitoring the compliance and performance of the nine different investment managers entrusted with Retirement Fund assets. This includes working the with the ASRS performance investment consultant to measure manager performance relative to established benchmarks, and interpreting directives of the Investment Advisory Council and Retirement Board for external managers. u Goal 1 - To review and implement the ASRS asset allocation. FY 1997 Actual Performance Measures ! Completion/implementation of FY 1998 Expected No FY 1999 Expected Yes No FY 2000 Expected Yes FY 2001 Expected No asset mix review u u u u u u ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To generate investment returns that are consistent with the relevant benchmark. FY 1997 Actual Performance Measures ! Managers achieving relevant N/A FY 1998 Expected N/A FY 1999 Expected FY 2000 Expected 100% 100% FY 2001 Expected 100% benchmark RTA.3.3 SUBPROGRAM SUMMARY ASSET ALLOCATION Contact: Paul Matson, Senior Investment Manager Phone: 240-2101 A.R.S. 38-755 et seq. Subprogram Mission: To ensure the Retirement Fund investment portfolio is invested in an optimal asset mix. Subprogram Description: Asset allocation refers to the mix of Retirement Fund investments among various classes of assets, including bonds, equities, cash, international bonds, and international equities, real estate, etc. This subprogram conducts formal and informal reviews of the asset mix, relying on ASRS Staff and outside consultants, to ensure the portfolio remains within the optimal allocation. The optimal asset Page 156 State Retirement System General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures DEPARTMENT OF REVENUE RVA Mark W. Killian, Director Contact: Chris Montaño, Strategic Planner 542-3062 Agency Mission: To promote voluntary compliance with state tax laws through fair administration, firm enforcement, and prompt and courteous service in a manner that justifies the highest degree of public confidence in our efficiency and integrity. Agency Description: Pursuant to A.R.S. Title 42, the Department of Revenue (DOR) administers and enforces the collection of personal and corporate income, transaction privilege, withholding, luxury and estate taxes. The Department administers state property tax laws through the 15 county assessors. The Department is organized along functional lines. ! Private taxpayer rulings completed within 45 days of receipt ! Collections initial contact within 30 days of assignment ! Taxpayers served by Taxpayer Information Services - Walk-ins ! Taxpayers served by Taxpayer Information Services - Correspondence ! Taxpayers served by Taxpayer Information Services - Telephone calls FY1997 Actual FY1998 Estimate FY1999 Estimate 3,858.4 4,168.0 4,277.4 11,388.1 11,564.3 12,080.4 Ø INFORMATION TECHNOLOGY 7,086.6 10,283.9 10,511.7 Ø DATA MANAGEMENT VALUATION Ø PROPERTY AND EQUALIZATION 4,405.7 4,855.3 5,097.3 3,051.0 3,086.2 3,169.7 Ø COMPLIANCE Ø TAXPAYER SUPPORT Ø TAXATION PRIVILEGE Ø TRANSACTION TAX 7,330.5 8,260.5 8,618.8 3,740.7 3,509.3 3,624.6 7,315.6 6,242.6 5,960.8 5,898.1 6,091.1 Capital Funds 0.0 0.0 0.0 Agency Total 52,899.9 58,941.2 59,713.6 ($ Thousands) Funding and FTE Summary: FY1997 Actual FY1998 Estimate FY1999 Estimate 51,274.0 303.9 1,322.0 0.0 55,352.1 1,387.5 2,201.6 0.0 56,722.0 1,405.7 1,585.9 0.0 52,899.9 58,941.2 59,713.6 Capital Funds 0.0 0.0 0.0 Agency Total 52,899.9 58,941.2 59,713.6 FTE Positions 1,259.0 1,237.0 1,237.0 Agency Goals and Key Performance Measures: u Goal 1 - To make quality service a FACT (fair, accurate, courteous, and timely). General Government 95% 95% 95% 93.9% 90% 90% 90% 90% 22,297 23,400 23,500 23,600 23,700 32,737 33,000 33,200 33,300 33,400 446,498 450,000 420,000 421,000 422,000 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Income tax refunds processed (in millions) ! Average calendar days to refund income tax ! Income tax returns processed per calendar year ! Documents processed in Tax Processing (in millions) ! Average days to deposit taxpayer remittances 1.2 1.3 1.5 1.6 1.8 12.8 13 13 13 13 3.3 3.4 3.6 3.8 4.0 5.7 6.0 6.3 6.6 6.9 2 2 2 2 2 u Goal 3 - To help each taxpayer comply with Arizona Tax laws. 6,078.1 Operating Funds Subtotal 90% ($ Thousands) Agency Summary: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 100% u Goal 2 - To efficiently process the state tax revenues. Key Performance Measures Ø DIRECTOR'S OFFICE Ø ADMINISTRATIVE SERVICES FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected Key Performance Measures ! Business tax license applications processed ! Business tax license application turnaround days ! Non-audit revenue to total revenue (ratio of DOR revenues less audit subprogram impact/total revenue collected by department) ! Property valuation guidelines and updates issued ! Tax Research & Analysis information letters issued ! Offers in compromise closed within 60 days ! Business tax license compliance checks conducted FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 46,299 52,000 53,000 54,000 55,000 2.9 3.0 3.0 3.0 3.0 97.7 96.4 96.6 96.8 97 18 33 24 24 24 1,537 1,550 1,600 1,650 1,700 N/A 80% 80% 80% 80% 251,522 230,000 230,000 230,000 230,000 u Goal 4 - To provide employees with tools and working environment to perform their job with integrity, pride and satisfaction. Department of Revenue Page 157 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Trainee hours of service received per year ! Average cost per trainee hour per course ! Property appraisers certified at provisional level ! Property appraisers certified at Level 1 ! Property appraisers certified at Level 2 25,682 26,200 26,700 27,200 27,700 13.45 13.75 14.00 14.25 14.50 41 20 40 60 60 59 20 40 60 60 40 20 30 40 40 ! Scheduled activity completed to upgrade LAN/WAN, operating systems and hardware 35 150 150 150 150 N/A 100% 100% 100% 100% PROGRAM SUMMARY DIRECTOR'S OFFICE Contact: Mark W. Killian, Director Phone: 542-3572 A.R.S. 43-102, 42-111 To demonstrate to all agency employees a commitment to leadership, upholding and communicating the values of integrity, high ethical standards, accountability, continuous improvement and courteous service to the taxpayers. Program Description: The office reviews and approves all responses to controlled correspondence for the Department; provides the liaison function between the Legislature, the Department and the public; is responsible for public information services in the area of media contact; provides problem resolution services for taxpayers; develops and monitors the Department's strategic plan and annual operating budget; conducts hearings and issues decisions on taxpayers' petitions for review of tax assessments and refund denials made by DOR; provides internal operation support to the Department's programs through a management analysis function; oversees the Department's training programs, tax policy and legal support, and special support units. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FTE Positions FY1998 Estimate Special Support SUBPROGRAM SUMMARY DIRECTOR'S OFFICE Contact: Chris Montaño, Strategic Planner Phone: 542-3062 A.R.S. 43-102, 42-111 To demonstrate to all agency employees a commitment to leadership, upholding and communicating the values of integrity, high ethical standards, accountability, continuous improvement and courteous service to the taxpayers. Subprogram Description: The office reviews and approves all responses to controlled correspondence for the Department; is responsible for public information services in the area of media contact; provides problem resolution services for taxpayers; develops and monitors the Department's strategic plan and annual operating budget; provides internal operation support to the Department's program through a management analysis function; oversees the Department's training programs; conducts hearings and issues decisions on taxpayers' petitions for review of tax assessments and refund denials made by DOR. ($ Thousands) FY1999 Estimate FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,449.2 0.0 0.0 0.0 1,473.4 0.0 0.0 0.0 1,502.8 0.0 0.0 0.0 Program Total 1,449.2 1,473.4 1,502.8 FTE Positions 28.0 27.0 29.0 Subprogram Goals and Performance Measures: u Goal 1 - To demonstrate leadership in accountability and responsiveness to the taxpayer. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Change in complaint letters N/A - 2% - 2% - 2% - 2% ! Change in complimentary N/A + 3% + 3% + 3% + 3% letters ! Director decisions issued 232 155 450 175 175 ! Cases resolved through 630 700 750 750 750 Taxpayer Assistance Office 3,675.9 182.5 0.0 0.0 3,960.1 207.9 0.0 0.0 4,064.6 212.8 0.0 0.0 u Goal 2 - To maximize the potential and job satisfaction of each employee. 3,858.4 4,168.0 4,277.4 Performance Measures 93.0 96.0 This Program Contains the following Subprograms: Page 158 Tax Policy and Legal Support Funding and FTE Amounts: Program Mission: Program Total Special Mandated Programs Subprogram Mission: FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! DP 156 requests completed RVA.1 Director's Office RVA.1.1 u Goal 5 - To use technology and other resources effectively. Key Performance Measures 4 4 4 4 96.0 ! Trainee hours received FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 27,700 25,682 26,200 26,700 27,200 ! Curriculum hours developed 344 250 260 270 280 ! Average score on DOR survey 2.93 3.10 3.20 3.30 3.40 (scale 1-5, 5 being high) Department of Revenue General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Average cost/trainee 13.45 13.75 14.00 14.25 14.50 RVA.1.3 hour/course u Goal 3 - To set and hear cases and issue hearing officer decisions in a timely manner. FY 1997 Actual Performance Measures ! Cases set for hearing within 10 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 340 385 1,640 460 360 100% 100% 100% 100% 100% 302 350 1,520 415 325 100% 100% 100% 100% 100% A.R.S. 43-102, 42-111 Subprogram Mission: days of receipt ! Cases set for hearing within 10 days of receipt ! Decisions issued ! Decisions issued within 90 days RVA.1.2 SUBPROGRAM SUMMARY TAX POLICY AND LEGAL SUPPORT Contact: Leigh Cheatham, Chief Tax Policy Officer Phone: 542-3572 SUBPROGRAM SUMMARY SPECIAL MANDATED PROGRAMS Contact: Chris Montaño, Strategic Planner Phone: 542-3062 To integrate the various legal interpretations and functions within the department to ensure the interdivisional coordination of policy; administer the agency wide network of legal support and analysis; coordinate the intergovernmental relations for the department; and reduce or eliminate confusion between external and internal policy interpretations. Subprogram Description: A.R.S. 42-104, 42-222 Subprogram Mission: To design, track and report on the progress of the legislatively mandated programs. Subprogram Description: Laws 1994, Chapter 347 required the Department to create a central building permits data base in order to a) allow the county assessors access to the information; b) enable the Department and county assessors to identify property that has escaped assessment; and c) provide a cross check to determine the accuracy of the county assessment rolls. Laws 1994, Chapter 348, requires the Department in cooperation with the Secretary of State to mail voter registration forms at least 6 months prior to each general election to individual income taxpayers who have not registered to vote, beginning with the November 1996 election. This bill was passed in response to the National Voter Registration Act. In 1997;/, the Legislature suspended the mailing for the 1998 General Election. The unit will provide legal guidance to the Director, his staff and employees within DOR; review litigation strategy, policy decisions, draft rulings and other tax or audit policy position documents; review policy documents, including private taxpayer rulings, general information letters and administrative rules, as well as assisting in the policy analysis discussion for the Director; analyze legislative proposals, bills, amendments and comments on their impact or language concerns; prepare and oversee the implementation of legislation; compile the policies, procedures and tax positions of the Department; handle all criminal investigations with pursuit through the courts; investigate civil actions for prosecution; investigate and prosecute for contraband tobacco products, educate retailers and wholesalers, verify luxury tax stamp, conduct internal investigations of employees; provide econometric technical service resources to DOR, Governor's Office, legislature, public and private sectors in the area of tax revenue projections, activities, impacts and current trends; maintain the individual income tax and property tax models; provide legal support within DOR in administrative hearings at the Office of Administrative Hearings or the Department's Hearing Office; coordinate the analysis and research of pending tax legislation and represent the Department before the Legislature in all testimony. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1999 Estimate 188.1 0.0 0.0 0.0 171.0 0.0 0.0 0.0 177.5 0.0 0.0 0.0 188.1 171.0 177.5 7.0 6.0 ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,647.2 182.5 0.0 0.0 1,951.7 207.9 0.0 0.0 2,010.0 212.8 0.0 0.0 Program Total 1,829.7 2,159.6 2,222.8 FTE Positions 44.0 53.0 53.0 6.0 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u Goal 1 - To report to the Legislature on the effectiveness of legislatively mandated programs. Performance Measures ! Reports submitted timely General Government FY 1997 Actual N/A FY 1998 Expected 100% FY 1999 Expected 100% FY 2000 Expected 100% u Goal 1 - To timely respond to customer inquiries. FY 2001 Expected 100% Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Legislative constituent requests 177 200 200 200 200 ! Legislative constituent request handled within prescribed timeframes ! Tax Research & Analysis information letters issued ! Information letters completed within 30 days of receipt 85% 85% 85% 85% 85% 1,537 1,550 1,600 1,650 1,700 95% 90% 90% 90% 90% Department of Revenue Page 159 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Private taxpayer rulings issued ! Private taxpayer rulings 10 15 20 25 25 100% 90% 95% 95% 95% completed within 45 days of receipt u Goal 2 - To ensure that retailers of tobacco products are selling tax-paid tobacco products and are properly educated in the tobacco statutes. FY 1997 Actual Performance Measures ! Tobacco retailer inspected ! Inspections netting contraband ! Retailers in compliance FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,300 900 1,000 1,200 2% 5% 3% 3% 3% 95% 93% 95% 95% 95% ! Average survey score ( scale 1- FY 1998 Expected 5 FY 1999 Expected 3.8 FY 2000 Expected received ! Complaints resolved internally ! Requests for personnel (AD100) processed ! Requests (AD100) processed within prescribed timeframes RVA.2 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 43 40 40 40 40 88% 85% 85% 85% 85% 532 460 500 500 500 100% 98% 97% 97% 97% PROGRAM SUMMARY ADMINISTRATIVE SERVICES Contact: Lynette States, Assistant Director Phone: 542-4643 FY 2001 Expected 4 4 FY 1997 Actual ! Affirmative action complaints 1,724 FY 1997 Actual u Goal 1 - To improve communication and maintain integrity within the agency through employee relations. Performance Measures u Goal 3 - To provide legal representation to the Department while treating taxpayers, administrative judges and departmental employees with courtesy and professionalism. Performance Measures Subprogram Goals and Performance Measures: 4 A.R.S. 42-102, 42-111 Program Mission: 5) To provide courteous, efficient and quality service to internal and external customers. u Goal 4 - To review requests for relief under Taxpayer Bill of Rights and coordinate taxpayer responses and other activities with internal and external resources. Performance Measures ! Days to respond to taxpayer FY 1997 Actual NA FY 1998 Expected FY 1999 Expected 30 FY 2000 Expected 20 Program Description: FY 2001 Expected 17 15 requests for relief RVA.1.4 SUBPROGRAM SUMMARY SPECIAL SUPPORT Contact: Lisa Cross, Special Support Executive Phone: 542-3572 FY1997 Actual A.R.S. 43-102, 42-111 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Mission: To provide agency-wide support in the areas of Personnel, Affirmative Action and Employee Relations while improving employee morale and productivity to ensure quality customer service. Subprogram Description: The program provides personnel, affirmative action and employee relations services. Employee relations services include several employee-related committees/activities such as the Employee Suggestion Committee, Special Support Committee, Community Awareness and Activities by Revenue Employees Committee (C.A.R.E.), Director's Advisory Committee (for non-supervisory and supervisory employees), and employee retreats. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate The program provides internal operations support of the Department's programs including records management, facilities management, purchasing and the Comptroller's Office; administers the luxury tax, flight property tax and private car tax programs, and manages estate tax programs; provides locator services for unclaimed and escheated property owners; conducts audits of holders of unclaimed property and luxury taxpayers. ($ Thousands) Funding and FTE Amounts: FY1999 Estimate 391.4 0.0 0.0 0.0 364.0 0.0 0.0 0.0 374.3 0.0 0.0 0.0 Program Total 391.4 364.0 374.3 FTE Positions 9.0 10.0 8.0 FY1998 Estimate FY1999 Estimate 10,289.8 121.4 976.9 0.0 10,384.7 1,179.6 0.0 0.0 10,887.5 1,192.9 0.0 0.0 Program Total 11,388.1 11,564.3 12,080.4 FTE Positions 79.0 79.0 79.0 This Program Contains the following Subprograms: 4 Administrative/Management 4 Financial Services and Special Taxes 4 Facilities and Records Management RVA.2.1 SUBPROGRAM SUMMARY ADMINISTRATIVE/MANAGEMENT Contact: Lynette States, Assistant Director Phone: 542-4643 A.R.S. 42-102, 42-111 Subprogram Mission: To oversee and coordinate the activities and operation of the entire Administrative Services Division. Subprogram Description: Page 160 The Administration staff is responsible for ensuring that the Department of Revenue General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS division provides efficient, quality and courteous service to its customers. The staff is also responsible for ensuring all projects assigned to the division are completed within prescribed time frames. The subprogram also includes all costs that cross program lines, such as rent, postage, printing of tax forms and general printing, telecommunications, Risk Management (insurance), and maintenance on office equipment. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FY1998 Estimate FY1999 Estimate 8,587.0 0.0 0.0 0.0 8,480.4 0.0 0.0 0.0 8,775.6 0.0 0.0 0.0 8,587.0 8,480.4 8,775.6 3.0 3.0 3.0 Subprogram Goals and Performance Measures: 1,336.0 1,192.9 0.0 0.0 Program Total 2,185.0 2,335.2 2,528.9 FTE Positions 53.0 50.0 50.0 Subprogram Goals and Performance Measures: u Goal 1 - To ensure efficient collection and processing of estate taxes and returns. ! Objectives met as scheduled FY 1997 Actual 98.25% FY 1998 Expected 100% FY 1999 Expected 100% FY 2000 Expected FY 2001 Expected 100% 100% Performance Measures ! DOR industrial injuries 30 FY 1998 Expected 30 FY 1999 Expected 25 FY 2000 Expected FY 1998 Expected 32 30 FY 1999 Expected 30 FY 2000 Expected FY 2001 Expected 30 30 estate tax return or report ! Average days to process ! ! FY 2001 Expected 25 Performance Measures ! u Goal 2 - To provide each employee with tools and working environment to perform their job with integrity, pride, and satisfaction. FY 1997 Actual ! Average days to process an FY 1997 Actual u Goal 2 - To continuously improve the quality of services we provide to Arizona taxpayers. u Goal 1 - To establish objectives for the subprograms and provide on-going measures for each. Performance Measures FY1999 Estimate 1,155.6 1,179.6 0.0 0.0 Performance Measures FTE Positions FY1998 Estimate 1,086.7 121.4 976.9 0.0 ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: 25 ! unclaimed property claims Average days to process a purchase requisition Average days to process a deposit Average days to process a refund warrant Refund warrants researched for better address FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 42 30 30 30 30 3 5 4 3 3 1 1 1 1 1 2 4 4 4 4 9,724 10,000 10,000 10,000 10,000 reported SUBPROGRAM SUMMARY RVA.2.2 FINANCIAL SERVICES AND SPECIAL TAXES Contact: Lynette States, Assistant Director Phone: 542-4643 A.R.S. 42-102, 42-111 Subprogram Mission: To provide efficient, quality and courteous accounting and purchasing services to our customers, and to effectively and efficiently administer special taxes and unclaimed property. Subprogram Description: The subprogram maintains the financial accounting and reporting of processed tax receipts; administration of special taxes (luxury, private car and airline tax); collects and processes estate tax returns and reports; issues income tax certificates and letters of good standing for estates; manages Unclaimed Property; and provides payroll, expenditure tracking and payables and receivables management services. Purchasing oversees all contract and maintenance agreements in addition to purchasing all services, goods and supplies along with the printing of tax booklets and forms for the department. Special Taxes unit conducts audits of holders of unclaimed property and luxury taxpayers. u Goal 3 - To improve each taxpayer's ability to voluntarily comply with Arizona tax laws by providing clear and accurate information. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Distributors due for audit who 100% 100% 100% 100% 100% were audited ! Referrals received who were followed through to disposition 100% 100% 100% 100% 100% SUBPROGRAM SUMMARY RVA.2.3 FACILITIES AND RECORDS MANAGEMENT Contact: Lynette States, Assistant Director Phone: 542-4643 A.R.S. 42-102, 42-111 Subprogram Mission: To effectively coordinate maintenance of all DOR facilities; to provide customers with a quality central supply service; to provide access to the statutorily mandated archival files of department records; and to provide efficient microfilming service to all customers. Subprogram Description: The subprogram maintains all DOR building facilities, telecommunications support services and the central supply storeroom; distributes supplies; maintains and provides access to the statutorily mandated archival files of department records and tax returns filed with DOR; microfilms income and corporate General Government Department of Revenue Page 161 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS documents and records; and operates the warehouse. Program Total 7,086.6 10,283.9 10,511.7 FTE Positions 120.0 121.0 121.0 ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 616.1 0.0 0.0 0.0 748.7 0.0 0.0 0.0 775.8 0.0 0.0 0.0 Program Total 616.1 748.7 775.8 FTE Positions 23.0 26.0 26.0 This Program Contains the following Subprograms: 4 Administrative/Management 4 Applications/Operations Support and Planning RVA.3.1 SUBPROGRAM SUMMARY ADMINISTRATIVE/MANAGEMENT Contact: Sharon Wilson, Assistant Director Phone: 542-3141 Subprogram Goals and Performance Measures: Subprogram Mission: u Goal 1 - To continuously improve the quality of services we provide. FY 1997 Actual Performance Measures ! Average days to complete FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5 5 5 5 5 2 2 2 2 2 2 2 2 2 2 1.9 2.1 2.3 2.5 2.7 175,625 180,000 185,000 190,000 195,000 2% 2% 2% 2% 2% requests for warehouse orders ! Average days to fill all file pull ! ! ! ! requests from Library and Archives Average days to fill file pull requests from warehouse Individual tax documents filmed (in millions) Corporate tax documents filmed Batches refilmed u Goal 2 - To achieve and maintain accurate central supply inventory. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Average days to fill central 1 2 2 2 2 supply requisitions ! Discrepancy in physical inventory (% monthly) 0 0 0 0 0 RVA.3 To provide leadership and support services to maximize divisional resources. Subprogram Description: Administrative/Management provides planning, budgeting, and managerial oversight necessary to coordinate division activities, and oversee programs of the division to ensure that they have sufficient resources and that projects are completed as scheduled. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 258.8 0.0 0.0 0.0 325.3 0.0 0.0 0.0 332.5 0.0 0.0 0.0 Program Total 258.8 325.3 332.5 FTE Positions 4.0 7.0 7.0 Subprogram Goals and Performance Measures: u Goal 1 - To establish objectives for the subprograms and provide on-going measures for each. PROGRAM SUMMARY INFORMATION TECHNOLOGY Contact: Sharon Wilson, Assistant Director Phone: 542-3141 Performance Measures ! Objectives met as scheduled A.R.S. 42-102, 42-111, 42-133 Program Mission: To provide information technology services that support the strategic direction of the agency and comply with GITA standards. FY 1997 Actual 100% FY 1998 Expected 100% FY 1999 Expected 100% FY 2000 Expected FY 2001 Expected 100% 100% SUBPROGRAM SUMMARY RVA.3.2 APPLICATIONS/OPERATIONS SUPPORT AND PLANNING Contact: Sharon Wilson, Assistant Director Phone: 542-3141 Program Description: Information Technology is responsible for planning, acquiring, installing, supporting and enhancing mainframe, desktop, LAN/WAN network, distributed and telecommunication hardware/software systems, and the safekeeping and integrity of user information and taxpayer data. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Page 162 7,086.6 0.0 0.0 0.0 FY1998 Estimate 8,523.9 0.0 1,760.0 0.0 FY1999 Estimate 9,371.7 0.0 1,140.0 0.0 A.R.S. 42-102, 42-111, 42-133 Subprogram Mission: To provide efficient and accurate information technology services for our customer divisions which support their strategic direction. Subprogram Description: The subprogram designs, acquires/develops, installs and supports all systems, software, and telecommunications for mainframe, PC's, LAN/WAN systems and applications. Responsible for processing, security and integrity of agency and divisional level information and taxpayer data. Department of Revenue General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Scheduled activity completed ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate ! 6,827.8 0.0 0.0 0.0 8,198.6 0.0 1,760.0 0.0 9,039.2 0.0 1,140.0 0.0 Program Total 6,827.8 9,958.6 10,179.2 ! FTE Positions 116.0 114.0 114.0 ! ! Subprogram Goals and Performance Measures: u Goal 1 - To maintain sufficient mainframe computer service levels for DOR customers' needs. Performance Measures ! Daily batch runs completed on- time ! CPU response time (in seconds) ! Time system is available (actual vs. planned up time) ! User accounts established within 3 days of request FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected ! FY 2001 Expected 95% 98.5% 99% 99% 99% .2704 .30 .30 .30 .30 99.92% 99% 99% 99% 99% N/A 100% 100% 100% 100% RVA.4 u Goal 2 - To provide Information Technology customers with mainframe programming for development, enhancement and support of automated tax systems. Performance Measures ! Request for Services (RFS) ! ! ! ! received/completed to provide for the change in year RFSs received/completed for program enhancements RFSs received/completed for internally requested program changes RFSs received/completed for legislative changes RFSs received/completed for system problems FY 1997 Actual 16/16 FY 1998 Expected 20/20 FY 1999 Expected 20/20 FY 2000 Expected 20/20 156 requests ! DP 156 requests received | completed ! Time server is available (actual vs. planned up time for LAN) ! Network user accounts established within 3 days of request ! Scheduled activity completed for the upgrade third party and in-house mainframe utility software General Government 100% 100% 100% N/A N/A 100% 100% 100% N/A N/A 100% 100% 100% N/A N/A 100% 100% 100% N/A N/A 100% 100% 100% N/A 100% 100% 100% 100% 100% N/A 100% N/A N/A N/A PROGRAM SUMMARY DATA MANAGEMENT Contact: Jere Fredenburgh, Assistant Director Phone: 542-3141 Program Mission: FY 2001 Expected To perform timely and accurate processing of tax revenues for the state and tax refunds for Arizona taxpayers. 20/20 Program Description: 173/98 100/57 150/85 150/100 150/100 88/35 25/10 50/20 50/20 50/20 48/39 50/41 50/41 50/41 50/41 350/225 300/193 275/177 250/161 225/145 FY 1997 Actual 91.7 FY 1998 Expected 75 FY 1999 Expected 80 FY 2000 Expected 85 Data Management is responsible for performing batch processing of tax documents, preparing remittances for deposit, entering information into various tax systems, generating tax refunds and receiving and dispersing mail for the agency. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2001 Expected FY1998 Estimate FY1999 Estimate 4,405.7 0.0 0.0 0.0 4,855.3 0.0 0.0 0.0 5,097.3 0.0 0.0 0.0 Program Total 4,405.7 4,855.3 5,097.3 FTE Positions 147.0 143.0 143.0 90 69 | 35 150 | 150 150 | 150 150 | 150 150 | 150 This Program Contains the following Subprograms: 99.96% 99.3% 99.3% 99.3% 99.3% N/A 100% 100% 100% 100% 4 Administrative/Management 4 Tax Processing RVA.4.1 u Goal 4 - To bring all system and software into Y2K compliance by October 1999. Performance Measures N/A A.R.S. 42-102, 42-111, 42-133 u Goal 3 - To provide Information technology customers with sufficient LAN/WAN PC connectivity, processing capabilities and desktop tools. Performance Measures ! Average days to complete DP ! for the upgrade of Adabase operating system and application software Scheduled activity completed for the upgrade of VSAM applications Scheduled activity completed to upgrade LAN/WAN, operating systems and hardware Scheduled activity completed to upgrade desktop software Scheduled activity completed to upgrade facilities (e.g. security system, elevators, telephones, etc.) Scheduled activity completed for yearly enhancements to Fed/State and on-line filing of individual and business income tax returns Scheduled activity completed to replace remittance/data entry system FY 1997 Actual N/A FY 1998 Expected 100% FY 1999 Expected 100% FY 2000 Expected N/A FY 2001 Expected N/A SUBPROGRAM SUMMARY ADMINISTRATIVE/MANAGEMENT Contact: Jere Fredenburgh, Assistant Director Phone: 542-3141 A.R.S. 42-102, 42-111, 42-133 Subprogram Mission: To establish objectives for the subprograms and provide on-going Department of Revenue Page 163 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS measures for each. level proportionate to available resources. Subprogram Description: The administrative staff is responsible for providing leadership and administrative services which support the activities of the Data Management division. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 205.5 0.0 0.0 0.0 192.4 0.0 0.0 0.0 195.6 0.0 0.0 0.0 Program Total 205.5 192.4 195.6 FTE Positions 5.0 3.0 3.0 Subprogram Goals and Performance Measures: u Goal 1 - To establish objectives for the subprograms and provide on-going measures for each. ! Objectives met as scheduled RVA.4.2 FY 1998 Expected FY 1997 Actual Performance Measures 100% 100% FY 1999 Expected FY 2000 Expected 100% 100% FY 2001 Expected 100% ! Average days to turnaround ! Refunds processed (in millions) ! Income tax returns processed per calendar year (in millions) FY 1999 Expected FY 2000 Expected FY 2001 Expected 12.8 13 13 13 13 1.2 1.3 1.5 1.6 1.8 1.90 2 2 2 2 u Goal 2 - To maximize the state's revenues by minimizing deposit turnaround times through the use of more efficient technology. FY 1997 Actual Performance Measures ! Remittance documents processed (in millions) ! Average turnaround days for deposits ! Date by which all income tax revenues postmarked by 4/15 are deposited ! Documents processed (in millions) FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3.3 3.4 3.6 3.8 4.0 2.0 2.0 2.0 2.0 2.0 4/30 4/30 4/30 4/28 4/30 5.7 6.0 6.3 6.6 6.9 u Goal 3 - To efficiently process Transaction Privilege Tax (TPT) documents and remittances to ensure distribution to General Fund cities and counties. FY 1997 Actual Performance Measures ! TPT documents processed (in 1.66 FY 1998 Expected FY 1999 Expected FY 2000 Expected 1.73 1.80 1.87 FY 2001 Expected 1.94 millions) u Goal 4 - To complete monthly mail out of TPT-1 forms in time for taxpayer timely preparation. A.R.S. 42-102, 42-111, 42-133 Subprogram Mission: To process all incoming tax documents and associated revenues, process tax refunds and execute the mailing of tax documents to Arizona taxpayers in a timely and efficient manner. Tax Processing is responsible for opening, editing and distributing taxpayer generated documents to processing units. The subprogram is also responsible for: ensuring department forms, documents and correspondence are prepared for mailing; providing in-house photocopying and courier service; preparing documents for entry into various automated tax systems; performing subsequent document error resolution and generating tax refunds and correction notices. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 4,200.2 0.0 0.0 0.0 4,662.9 0.0 0.0 0.0 4,901.7 0.0 0.0 0.0 Program Total 4,200.2 4,662.9 4,901.7 FTE Positions 142.0 140.0 140.0 Subprogram Goals and Performance Measures: FY 1997 Actual Performance Measures ! Months mailing completed 12 FY 1998 Expected FY 1999 Expected 12 FY 2000 Expected 12 FY 2001 Expected 12 12 within established timeframes RVA.5 PROGRAM SUMMARY PROPERTY VALUATION AND EQUALIZATION Subprogram Description: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1998 Expected refund SUBPROGRAM SUMMARY TAX PROCESSING Contact: Jere Fredenburgh, Assistant Director Phone: 542-3141 Contact: Steve Partridge, Assistant Director Phone: 542-3529 A.R.S. 42-104, 42-141 Program Mission: To ensure fair, accurate and uniform property valuations as prescribed by Arizona statutes. Program Description: The program exercises general supervision over county assessors to ensure that all property is uniformly valued for property tax purposes; prescribes guidelines for applying standard appraisal methods and techniques; performs and issues the results of sales ratio studies; prescribes forms to be used by county assessors; administers intergovernmental agreements with eleven counties to furnish data processing services; furnishes assistance to county assessors to assure uniform values; appraises all mines, utilities, railroads and telecommunications properties, and administers training and certification of county and department appraisers. ($ Thousands) Funding and FTE Amounts: u Goal 1 - To process all income tax returns and refunds within departmental time frames and guidelines with an efficiency Page 164 FY 1997 Actual Performance Measures Department of Revenue FY1997 Actual FY1998 Estimate FY1999 Estimate General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 3,051.0 0.0 0.0 0.0 3,086.2 0.0 0.0 0.0 3,169.7 0.0 0.0 0.0 Program Total 3,051.0 3,086.2 3,169.7 FTE Positions 80.0 76.0 76.0 This Program Contains the following Subprograms: 4 Administrative/Management 4 Property Valuation 4 Assessment Standards And Equalization RVA.5.1 appraisal methods and techniques for Department of Revenue (DOR) staff and County Assessors; assists assessors in the appraisal of residential, commercial, industrial, and agricultural properties including personal property; researches valuation policy matters and drafts valuation guidelines; provides valuation workshops for County Assessors; conducts audits of personal property as needed; annually determines the full cash value of all utilities, railroads, airlines, mines and other complex or geographically dispersed properties and allocates such values to the appropriate taxing jurisdiction. Through the Central Information Services section, the Division administers intergovernmental agreements between 11 Arizona counties and coordinates the data processing requirements of county assessors and treasurers. ($ Thousands) Funding and FTE Amounts: FY1997 Actual SUBPROGRAM SUMMARY ADMINISTRATIVE/MANAGEMENT Contact: Steve Partridge, Assistant Director Phone: 542-3529 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds A.R.S. 42-104, 42-141 FY1998 Estimate FY1999 Estimate 1,757.2 0.0 0.0 0.0 1,735.7 0.0 0.0 0.0 1,782.7 0.0 0.0 0.0 Subprogram Mission: Program Total 1,757.2 1,735.7 1,782.7 To provide effective administration, project management and coordination with other subprograms. FTE Positions 43.0 41.0 41.0 Subprogram Description: Subprogram Goals and Performance Measures: To coordinate division activities and oversee programs of the division to ensure that they have sufficient resources and are completed timely. u Goal 1 - To ensure accurate, timely values of centrally valued properties (CVP) and to correctly distribute values among the various counties, cities, school districts, and other jurisdictions in which the properties are located. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate Performance Measures ! CVP taxpayers valued General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 205.2 0.0 0.0 0.0 209.7 0.0 0.0 0.0 214.9 0.0 0.0 0.0 Program Total 205.2 209.7 214.9 FTE Positions 5.0 5.0 5.0 ! Objectives met as scheduled RVA.5.2 100% FY 1998 Expected 100% FY 1999 Expected 100% FY 2000 Expected 100% FY 1999 Expected FY 2000 Expected FY 2001 Expected 828 845 861 879 17 15 14 14 14 2 2 5 5 5 21.3 21.3 21.4 21.8 22.3 u Goal 2 - To ensure fair and accurate values of locally assessed properties. FY 1997 Actual ! Guidelines drafted u Goal 1 - To establish objectives for the subprograms and provide on-going measures for each. FY 1997 Actual after 8/31 ! Full cash value (in billions) FY 1998 Expected 828 ! Corrections to allocated values Performance Measures Subprogram Goals and Performance Measures: Performance Measures ! Site visits FY 1997 Actual ! County Assessor properties FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 6 6 6 6 6 300 360 360 360 360 reviewed FY 2001 Expected 100% ! Visits to County Assessor 30 36 36 36 36 offices ! Workshops conducted 8 8 8 8 8 ! Appraisal tools developed 3 2 2 2 2 SUBPROGRAM SUMMARY u Goal 3 - To ensure compliance with county contractual agreements and all statutory responsibilities assigned. PROPERTY VALUATION Contact: Steve Partridge, Assistant Director Phone: 542-3529 Performance Measures ! Requested & scheduled A.R.S. 42-104, 42-141 Subprogram Mission: To ensure fair, accurate and uniform property valuation as prescribed by Arizona statutes. Subprogram Description: computer tasks ! School district tax reduction rates/amount figured ! Analysis of property annexation resulting in adjusted tax distribution to taxing authorities FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3,590 3,600 3,800 3,800 3,800 231 235 235 235 235 924 1,200 1,200 1,200 1,200 The subprogram oversees and ensures application of uniform General Government Department of Revenue Page 165 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS SUBPROGRAM SUMMARY RVA.5.3 ASSESSMENT STANDARDS AND EQUALIZATION Contact: Steve Partridge, Assistant Director Phone: 542-3529 ! Appraisers certified at: Level 1 59 20 40 60 60 ! Appraisers certified at: Level 2 40 20 30 40 40 u Goal 3 - To provide current information and appraisal methodology to appraisal staff and the public. A.R.S. 42-104, 42-141 FY 1997 Actual Performance Measures Subprogram Mission: ! Manuals maintained To ensure that properties are equitably valued statewide. ! Subscribers ! Guidelines and updates issued Subprogram Description: The subprogram ensures that all property in the state is appraised for tax purposes at its full cash value; periodically performs studies to evaluate County Assessor's appraisal performance; annually develops mass appraisal models for residential properties in the state; reviews and screens sales information; compiles and updates appraisal manuals and guidelines annually; develops appraiser certification standards; provides appraiser certification program and field training to DOR and county assessors appraisal staff; provide construction cost system; and annually maintain and update the construction cost manual. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,140.8 0.0 0.0 0.0 1,172.1 0.0 0.0 0.0 Program Total 1,088.6 1,140.8 1,172.1 FTE Positions 32.0 30.0 30.0 Subprogram Goals and Performance Measures: u Goal 1 - To maintain fair and equal sales ratios statewide for each property type. Performance Measures ! Sales Ratio: (Assessor's ! ! ! ! ! values divided by sales prices) - Residential Sales Ratio: (Assessor's values divided by sales prices) - Commercial Sales Ratio: (Assessor's values divided by sales prices) - Vacant Land Coefficient of Dispersion (COD) (Measures of uniformity or consistency of sales ratio) - Residential Coefficient of Dispersion Commercial Coefficient of Dispersion Vacant Land FY 1998 Expected FY 1999 Expected FY 2000 Expected ! Courses conducted ! Students ! Appraisers certified at: Provisional Level Page 166 FY 2000 Expected FY 2001 Expected 6 7 7 7 7 2,300 2,345 2,400 2,400 2,400 18 33 24 24 24 u Goal 4 - To ensure properties are placed on the tax rolls in a timely manner. FY 1997 Actual Performance Measures ! Building permits processed ! Processing error rate RVA.6 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 180,000 175,000 175,000 175,000 175,000 < 1% < 1% < 1% < 1% < 1% PROGRAM SUMMARY COMPLIANCE Contact: Richard Milanese, Assistant Director Phone: 542-3432 75.0 77.0 77.0 77.0 77.0 76.0 78.0 78.0 78.0 78.0 68.4 70.0 70.0 70.0 70.0 12.7 13.0 13.0 13.0 13.0 Program Mission: To ensure compliance with Arizona tax laws and Department regulations and policies. Program Description: Compliance is responsible for collecting delinquent returns and accounts receivable and for license/registration compliance programs. In this role it manages the Accounts Receivable; uses collection tools such as phone and field contact, lien and levy filings and bankruptcy court actions; and uses on-site and computerized license compliance checks. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY 2001 Expected General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 7,330.5 0.0 0.0 0.0 8,260.5 0.0 0.0 0.0 8,618.8 0.0 0.0 0.0 Program Total 7,330.5 8,260.5 8,618.8 FTE Positions 264.0 275.0 275.0 This Program Contains the following Subprograms: 29.6 28.0 28.0 28.0 28.0 32.2 30.0 30.0 30.0 30.0 4 Administrative/Management 4 Compliance and Receivables RVA.6.1 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected SUBPROGRAM SUMMARY ADMINISTRATIVE/MANAGEMENT Contact: Richard Milanese, Assistant Director Phone: 542-3432 u Goal 2 - To provide training and appraisal certification courses to county and state appraisal staff. Performance Measures FY 1999 Expected A.R.S. 42-102, 42-111 1,088.6 0.0 0.0 0.0 FY 1997 Actual FY 1998 Expected FY 2001 Expected 30 9 18 27 27 469 160 290 420 420 41 20 40 60 60 A.R.S. 42-102, 42-111 Subprogram Mission: To provide leadership and support services that enhance the division's activities. Department of Revenue General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY1997 Actual Administrative/Management oversees project management of the various collections programs, efficiently coordinates support and reporting functions, and insures that programs undertaken are consistent with agency directives. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FY1998 Estimate FY1999 Estimate 197.4 0.0 0.0 0.0 325.4 0.0 0.0 0.0 330.6 0.0 0.0 0.0 197.4 325.4 330.6 FTE Positions 5.0 5.0 7,935.1 0.0 0.0 0.0 8,288.2 0.0 0.0 0.0 Program Total 7,133.1 7,935.1 8,288.2 FTE Positions 259.0 270.0 270.0 u Goal 1 - To fairly and efficiently manage accounts. ! Customer satisfaction (scale of 3.92 FY 1999 Expected 4 FY 2000 Expected days of assignment to a collector work list ! Accounts closed 4 FY 2001 Expected 4 4 1-5, 5 being high) u Goal 2 - To establish objectives for the subprograms and provide on-going measures for each. Performance Measures ! Objectives met as scheduled RVA.6.2 FY 1997 Actual 100% FY 1998 Expected 100% FY 1999 Expected 100% FY 2000 Expected 100% 100% SUBPROGRAM SUMMARY FY 1999 Expected FY 2000 Expected FY 2001 Expected 93.9% 90% 90% 90% 90% 197,975 190,000 190,000 190,000 190,000 ! Offers in compromise accepted 257 250 250 250 250 ! Offers in compromise closed N/A 80% 80% 80% 80% within 60 days u Goal 2 - To ensure business compliance with licensing requirements through careful monitoring of businesses' activity. FY 1997 Actual Performance Measures FY 2001 Expected FY 1998 Expected FY 1997 Actual ! Taxpayers contacted within 30 5.0 Subprogram Goals and Performance Measures: FY 1998 Expected FY1999 Estimate Subprogram Goals and Performance Measures: u Goal 1 - To meet taxpayer expectations in our compliance efforts. FY 1997 Actual FY1998 Estimate 7,133.1 0.0 0.0 0.0 Performance Measures Performance Measures ($ Thousands) Funding and FTE Amounts: Subprogram Description: ! Compliance licenses issued ! Compliance checks conducted ! Number of events attended FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5,437 5,000 5,000 5,000 5,000 251,522 230,000 230,000 230,000 230,000 48 48 48 48 48 u Goal 3 - To maintain the Department's automated accounts receivable system. COMPLIANCE AND RECEIVABLES Contact: Richard Milanese, Assistant Director Phone: 542-3432 FY 1997 Actual Performance Measures ! Maintenance (e.g. penalty A.R.S. 42-102, 42-111 Subprogram Mission: To conduct on-site and electronic license checks to identify and then license unlicensed businesses; to secure delinquent business tax returns; to collect accounts receivable; and to ensure the accuracy and quality of accounts in the receivable system. Subprogram Description: Performs activities to identify and license previously unlicensed businesses; secures the payment of delinquent taxes and filing of delinquent returns through contact with taxpayers; and maintains the automated accounts receivable system which interfaces with the automated systems for Licensing, Audit and Collections. abatements, audit adjustments, billing corrections) ! Days to turn around maintenance ! Error rate on maintenance RVA.7 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 95,189 63,000 63,000 63,000 63,000 1 1 1 1 1 0.2% 0.2% 0.2% 0.2% 0.2% PROGRAM SUMMARY TAXPAYER SUPPORT Contact: Marquetta White, Assistant Director Phone: 542-2076 A.R.S. 42-102, 42-111, 42-104 Program Mission: To meet the needs of each individual customer through tax education, information and assistance, in a manner that is fair, consistent, accurate, professional, timely and with the highest standards of integrity. The emphasis for the division is to be customer-friendly and to exceed the customer's expectations. Program Description: The Taxpayer Support program provides taxpayers with education and general information concerning taxes administered by the Department; resolves taxpayer account problems and disputes; answers billing inquiries; reviews and evaluates penalty abatement requests; administers the debt setoff function; processes license General Government Department of Revenue Page 167 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS applications for transaction privilege, withholding, use, tobacco, and bingo. It also provides cashiering and form distribution services, as well as the Department's outreach program through seminars and publications. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate u Goal 2 - To monitor the outreach/educational programs to enhance voluntary compliance. FY 1997 Actual Performance Measures ! Education programs conducted ! Attendees 3,395.6 0.0 345.1 0.0 3,067.7 0.0 441.6 0.0 3,178.7 0.0 445.9 0.0 Program Total 3,740.7 3,509.3 3,624.6 FTE Positions 132.0 115.0 115.0 RVA.7.1 200 210 220 230 14,800 15,200 15,400 NA 200 250 300 350 speak at service/professional organizations u Goal 3 - To provide a high quality monthly newsletter (Arizona Tax News) to to our customers. (The number of subscribers will dwindle due to increases in use of Internet. SUBPROGRAM SUMMARY FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,051 2,416 1,700 1,600 1,500 N/A 3,600 4,800 6,000 7,200 SUBPROGRAM SUMMARY A.R.S. 42-102, 42-111 Subprogram Mission: To ensure taxpayers are properly licensed to conduct business in Arizona, and all bingo operations are licensed and in compliance with State law and Department regulations. To provide efficient, quality and courteous service to customers. A.R.S. 42-102, 42-111 Subprogram Mission: To provide administrators with the leadership and support they need to best serve our customers. To monitor the effectiveness of taxpayers' service programs. Subprogram Description: Subprogram Description: The administrative staff is responsible for ensuring the division provides leadership and administrative services which support the sections so that we can best serve the taxpayer. The staff is also responsible for ensuring all projects assigned to the division are completed within prescribed time frames and according to agency policies. ($ Thousands) General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1998 Expected FY 1997 Actual Performance Measures LICENSING Contact: Marquetta White, Assistant Director Phone: 542-2076 ADMINISTRATIVE/MANAGEMENT Contact: Marquetta White, Assistant Director Phone: 542-2076 FY1997 Actual FY 2001 Expected 12,750 ! Outreach opportunities to RVA.7.2 Funding and FTE Amounts: FY 2000 Expected 113 ! Internet site visits 4 Administrative/Management 4 Licensing 4 Taxpayer Services FY 1999 Expected 12,345 ! Tax News subscribers This Program Contains the following Subprograms: FY 1998 Expected FY1998 Estimate FY1999 Estimate 300.0 0.0 0.0 0.0 142.0 0.0 0.0 0.0 145.2 0.0 0.0 0.0 Program Total 300.0 142.0 145.2 FTE Positions 5.0 3.0 3.0 Subprogram Goals and Performance Measures: u Goal 1 - To annually attain acceptable customer service levels as evidenced by aggregate customer survey scores of 4.2 or more. The License and Registration section processes license applications for transaction privilege, use and withholding taxes; sells luxury stamps for tobacco; registers tire sellers and retailers of contractors selling tax-exempt solar energy devices; administers DOR's bonding program; oversees the licensee database by continual collecting and updating of taxpayer records; provides assistance to the public through dissemination of general license information; distributes tax forms; cashiering services; and issues transaction privilege tax licenses for 74 contract cities. The Bingo section licenses bingo operations (except those on Indian reservations); ensures all licensed operations comply with the rules established for these games, and provides rules and record keeping requirements to all new licensees. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,449.3 0.0 27.7 0.0 990.3 0.0 60.0 0.0 1,034.7 0.0 55.0 0.0 Program Total 1,477.0 1,050.3 1,089.7 FTE Positions 56.0 37.0 37.0 Subprogram Goals and Performance Measures: Performance Measures ! Customer satisfaction level (survey scale 1-5) Page 168 FY 1997 Actual 4.6 FY 1998 Expected 4.6 FY 1999 Expected 4.7 FY 2000 Expected 4.7 FY 2001 Expected 4.8 u Goal 1 - To process business tax licenses and renewals in a timely and accurate manner. Department of Revenue General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Applications processed 46,299 52,000 53,000 54,000 55,000 ! Maintenance processed u Goal 2 - To ensure prompt response to taxpayers written inquiries. 100,768 115,000 115,000 120,000 125,000 ! Applications turnaround (days) 2.9 3.0 3.0 3.0 3.0 Performance Measures ! Maintenance turnaround (days) 4.7 5.0 5.0 5.3 5.7 ! Correspondence turnaround FY 1997 Actual FY 1998 Expected 20 FY 1999 Expected 16 FY 2000 Expected 16 FY 2001 Expected 16 16 (Average Days) u Goal 2 - To improve voluntary compliance with Bingo tax laws. Performance Measures ! Average days to issue new licenses ! Average days to issue renewals RVA.7.3 FY 1998 Expected FY 1997 Actual FY 1999 Expected FY 2000 Expected FY 2001 Expected 6 12 12 12 12 15 15 15 15 15 u Goal 3 - To process and maintain all requests for penalty/interest abatements. FY 1997 Actual Performance Measures TAXPAYER SERVICES Contact: Marquetta White, Assistant Director Phone: 542-2076 Subprogram Mission: 6,678 7,000 7,300 7,600 7,900 5,869 N/A N/A N/A N/A 809 N/A N/A N/A N/A FY 1997 Actual ! Days to distribute match To provide taxpayers with the most current tax information. Subprogram Description: Taxpayer Services provides general information concerning business and individual income taxes administered by the Department through telephone contact, tax tapes, correspondence and walk-in assistance. It resolves accounting problems, billing inquiries and disputes; responds to requests for abatement of penalties in non-audit cases; administers outreach education program for tax practitioners; provides graphics support and information services through publications. It also coordinates the Department's speaker's bureau, and in conjunction with the Internal Revenue Service and State universities, offers tax seminars statewide. The Debt Setoff program is responsible for offsetting tax refunds to participating agencies, courts, and various department and branches of state government. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2001 Expected ! Cases: abatement approved Performance Measures ($ Thousands) FY1997 Actual FY 2000 Expected u Goal 4 - To process debt setoff match notifications, agency/court responses and warrants within established time frames. A.R.S. 42-102, 42-111 Funding and FTE Amounts: FY 1999 Expected ! Cases reviewed ! Cases: abatement denied SUBPROGRAM SUMMARY FY 1998 Expected FY1998 Estimate FY1999 Estimate 1,646.3 0.0 317.4 0.0 1,935.4 0.0 381.6 0.0 1,998.8 0.0 390.9 0.0 Program Total 1,963.7 2,317.0 2,389.7 FTE Positions 71.0 75.0 75.0 notifications to participants ! Days to enter system Finalization Notices ! Days to process agency warrants after receipt RVA.8 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 2 2.5 3.0 3.5 N/A 2.83 3.0 3.5 4.0 N/A 2.5 3.0 3.5 4.0 PROGRAM SUMMARY TAXATION Contact: Stephen B. Shiffrin, Assistant Director Phone: 542-4542 A.R.S. 42-102, 42-111 Program Mission: To ensure compliance with Arizona tax laws and Department regulations and policies Program Description: Taxation is responsible for the Department's audit compliance programs in corporate and personal income, including resolution attempts, internal contests on taxpayer protests and oversight at audit litigation. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 6,078.1 0.0 0.0 0.0 7,315.6 0.0 0.0 0.0 6,242.6 0.0 0.0 0.0 Subprogram Goals and Performance Measures: Program Total 6,078.1 7,315.6 6,242.6 u Goal 1 - To timely, accurately and courteously respond to all taxpayer inquiries. FTE Positions 181.0 171.0 171.0 Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Taxpayers served - Walk-ins 22,297 23,400 23,500 23,600 23,700 ! Taxpayers served - 32,737 33,000 33,200 33,300 33,400 446,498 450,000 420,000 421,000 422,000 Correspondence ! Taxpayers served - Telephone calls General Government This Program Contains the following Subprograms: 4 Administrative/Management 4 Income Tax Audit Department of Revenue Page 169 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS RVA.8.1 FY1997 Actual ADMINISTRATIVE/MANAGEMENT Contact: Stephen B. Shiffrin, Assistant Director Phone: 542-4542 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds A.R.S. 42-102, 42-111 Subprogram Mission: To provide leadership and support services that enhance the division's activities Subprogram Description: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 5,807.2 0.0 0.0 0.0 7,035.7 0.0 0.0 0.0 5,958.6 0.0 0.0 0.0 Program Total 5,807.2 7,035.7 5,958.6 FTE Positions 175.0 167.0 167.0 FY 1997 Actual Performance Measures FY1999 Estimate 270.9 0.0 0.0 0.0 279.9 0.0 0.0 0.0 284.1 0.0 0.0 0.0 270.9 279.9 284.1 ! Non-audit revenue to total FTE Positions 6.0 4.0 4.0 Subprogram Goals and Performance Measures: FY 1997 Actual Performance Measures ! Objectives met as scheduled N/A FY 1998 Expected 100% FY 1999 Expected 100% FY 2000 Expected 100% FY 1999 Expected FY 2000 Expected 96.4 96.6 96.8 FY 2001 Expected 97 u Goal 2 - To provide quality audit product to taxpayers. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Customer satisfaction level 4.06 4 4 4 4 (scale 1-5 ) - Income Tax Audit ! Customer satisfaction level (% of favorable responses) Corporate Tax Audit 100 80 81 82 83 RVA.9 u Goal 1 - To establish objectives for the subprograms and provide on-going measures for each. 97.7 FY 1998 Expected revenue (ratio of DOR revenues less audit subprogram impact/total revenue collected by department) Performance Measures Program Total FY1999 Estimate u Goal 1 - To increase the accuracy of tax returns filed by taxpayers. ($ Thousands) FY1997 Actual FY1998 Estimate Subprogram Goals and Performance Measures: Administrative/Management oversees project management of various audit programs, efficiently coordinates support and reporting functions, and insures that programs undertaken are consistent with agency directives. Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY PROGRAM SUMMARY TRANSACTION PRIVILEGE TAX FY 2001 Expected Contact: Terry Trost, Assistant Director Phone: 542-4656 100% A.R.S. 42-102, 42-111 RVA.8.2 SUBPROGRAM SUMMARY Program Mission: INCOME TAX AUDIT Contact: Stephen B. Shiffrin, Assistant Director Phone: 542-4542 Transaction Privilege and Use Tax Division represents the interest of the taxpayers of Arizona by promoting compliance with Arizona tax laws and Department of Revenue regulations and policies through the auditing of transaction privilege, use, and severance tax returns A.R.S. 42-102, 42-111 Subprogram Mission: Program Description: To run an effective audit program which encourages taxpayers to file accurate returns. Subprogram Description: The subprogram conducts field and office audits of income tax returns filed with the state. The subprogram also adjusts state income returns for impact of Internal Revenue Service audits and examines and corrects withholding tax returns. For FY1998 and FY 1999, this subprogram contains funding for the Federal Employee Retirement Contributions refund project. Page 170 The program is responsible for ensuring compliance with the statutes and regulations set forth by the State of Arizona for businesses doing business in or with the state and oversees the cities program, issuance of refunds, processing of protested audits and quality control. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 5,960.8 0.0 0.0 0.0 5,898.1 0.0 0.0 0.0 6,091.1 0.0 0.0 0.0 Program Total 5,960.8 5,898.1 6,091.1 FTE Positions 163.0 161.0 161.0 Department of Revenue General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS This Program Contains the following Subprograms: RVA.9.1 ($ Thousands) Funding and FTE Amounts: 4 Administrative/Management 4 Transaction Privilege Tax Audit FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds SUBPROGRAM SUMMARY ADMINISTRATIVE/MANAGEMENT Contact: Terry Trost, Assistant Director Phone: 542-4656 Subprogram Mission: FY1998 Estimate FY1999 Estimate 5,960.8 0.0 0.0 0.0 5,825.9 0.0 0.0 0.0 5,943.2 0.0 0.0 0.0 Program Total 5,960.8 5,825.9 5,943.2 FTE Positions 163.0 158.0 158.0 To provide efficient and timely leadership in the audit programs and for staff management. Subprogram Goals and Performance Measures: Subprogram Description: u Goal 1 - To provide quality, customer services that meet customer expectations. The subprogram oversees project management of the transaction privilege and use tax program and insures that programs and personnel actions undertaken are consistent with agency directives. Performance Measures FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ! Customer satisfaction level FY 1998 Expected N/A FY 1999 Expected 4.62 4.7 FY 2000 Expected FY 2001 Expected 4.72 4.75 (survey scale 1-5) ($ Thousands) Funding and FTE Amounts: FY 1997 Actual u Goal 2 - To reduce turnaround time on internal portion of contested audits. FY1999 Estimate 0.0 0.0 0.0 0.0 72.2 0.0 0.0 0.0 148.0 0.0 0.0 0.0 Program Total 0.0 72.2 148.0 FTE Positions 0.0 3.0 3.0 FY 1997 Actual Performance Measures ! Turnaround time (days) or 60 FY 1998 Expected FY 1999 Expected FY 2000 Expected 57.5 55.0 52.5 FY 2001 Expected 50.0 internal portion of contested audits [target = 2.5 day reduction (year)] u u u u u u Subprogram Goals and Performance Measures: u Goal 1 - To identify common misunderstandings in the guidelines for filing of transaction privilege tax, and use this information to improve the instructions for filing to help reduce the amount of audit assessments for the taxpayers. Performance Measures ! Suggestions submitted FY 1997 Actual FY 1998 Expected 4 4 FY 1999 Expected 4 FY 2000 Expected FY 2001 Expected 4 4 SUBPROGRAM SUMMARY RVA.9.2 TRANSACTION PRIVILEGE TAX AUDIT Contact: Terry Trost, Assistant Director Phone: 542-4656 Subprogram Mission: To ensure fair and efficient assessments to the taxpayers while following statute and internal policy with regards to audits. Subprogram Description: The subprogram audits and assesses the taxpayers of Arizona in a fair and efficient manner, coordinates the administration and collection of transaction privilege tax for cities that have contracted with the Department, conducts accurate audits of refund claims for transaction privilege and use tax and cities. General Government Department of Revenue Page 171 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY SECRETARY OF STATE - DEPARTMENT OF STATE STA Betsey Bayless, Secretary of State Contact: Warren Whitney, Asst. Secretary of State 542-4919 Agency Mission: To receive and record filings from governmental bodies and the general public; to provide election services to counties and candidates for office; to coordinate the statewide voter registration; to register and certify business transactions; to publish the official acts of the state of Arizona including its chapter laws, rules and regulations; to appoint notaries public and to carry out these mandates in a manner compatible with the requirements and expectations of the constituencies the office serves. Agency Description: The Department of State was created by the Arizona Constitution and is headed by a publicly elected Secretary of State, who serves as Acting Governor in the absence of the Governor and succeeds the Governor should a vacancy occur. The Secretary of State is the keeper of the Great Seal of the State of Arizona. The Secretary of State's office receives and records various filings, including Uniform Commercial Code transactions, trademark and trade name registrations, limited partnership and limited liability partnership filings; administers election functions, including canvass and certification of statewide elections, coordinates the statewide voter registration as pursuant to National Voter Registration Act of 1993. It is also responsible for registration of lobbyists and acceptance of periodic lobbyist filings and campaign finance filings; publishes all official acts of the State of Arizona including laws, the Arizona Administrative Code and the Arizona Register, appoints notaries public and applies apostilles to all international transactions. In accordance with A.R.S §41-121 et seq.; 29-301 et seq.; 44-1271 et seq.; 44-1441 et seq.; 44-6551 et seq.; 47-9401 et seq.;41-311 et seq.; 41-1001 et seq.; 16-101 et seq.; 19-101 et seq.; 38-541 et seq.; 41-1231 et seq.; 16-142 et seq.; and §16-112 et seq. ($ Thousands) Agency Summary: FY1997 Actual Ø ADMINISTRATION Ø BUSINESS SERVICES Ø PUBLIC SERVICES Ø ELECTION SERVICES FY1998 Estimate FY1999 Estimate 813.6 722.0 704.9 552.6 464.0 626.7 791.2 812.0 749.2 1,978.9 807.3 2,370.6 Capital Funds 0.0 0.0 0.0 Agency Total 4,136.2 2,805.3 4,451.5 ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal General Government FY1998 Estimate FY1999 Estimate 4,018.9 0.0 117.3 0.0 2,805.3 0.0 0.0 0.0 4,374.7 0.0 76.8 0.0 4,136.2 2,805.3 4,451.5 Capital Funds 0.0 0.0 0.0 Agency Total 4,136.2 2,805.3 4,451.5 FTE Positions 36.0 38.0 38.0 Agency Goals and Key Performance Measures: u Goal 1 - The Secretary of State is the "Chief State Election Officer" who is responsible for coordination of state responsibilities under the National Voter Registration Act of 1993. The Secretary of State also provides for the manual or electronic generation and transmittal of voter registration information in conformity with the confidentiality requirements of the National Voter Registration Act of 1993. A.R.S §16-142 and A.R.S. §16-112 permits the Secretary of State to work with the Director of the Department of Motor Vehicles to permit the transfer of driver's license applications to allow voter registration in the conformity with the confidentiality requirements of the National Voter Registration Act. Key Performance Measures ! Implement progressive programs, in conjunction with the Motor Vehicle Division and Arizona's 15 County Recorders, to use electronic resources to clean up the voter registration rolls and re-register voters at their new addresses if the records show they have moved within Arizona. ! Coordinate electronic resources to receive information on felony convictions in the 15 Arizona counties and transmit that information to the County Recorders for use in maintaining of accurate voter registration rolls. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected Baseline Baseline N/A N/A N/A N/A Baseline Baseline 50 100 u Goal 2 - The Office of the Secretary of State seeks to provide an environment which facilitates the filing and retrieval of public documents and transactions utilizing state-of-the-art technology. To provide the public, business community and governmental bodies with printed materials and on-line information and service. Key Performance Measures ! Completion of technology upgrade projects ! To provide optional electronic filing with digital signatures ! Achieve full Year 2000 (Y2K) Compliance ! To provide on line-service for filings and retrieving documentation ! To provide on-line service and expanded Web Site with forms available for download. Secretary of State - Department of State FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A 100% 100% 100% 100% N/A N/A 50 100 100 N/A 50 100 100 100 N/A 25 100 100 100 N/A N/A N/A 40 100 Page 173 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! To strive to reduce turnaround time for document filings ! To allow agencies to file their rules electronically through the Internet. ! To serve the public by providing printed materials accurately and expeditiously. STA.1 100 100 100 100 100 STA.2 N/A N/A N/A 100 100 Contact: Lynda Reithmann, Director Phone: 542-5561 100 100 100 100 100 A.R.S. 29-301 et seq.; 44-1271 et seq.; 44-1441 et seq.; PROGRAM SUMMARY BUSINESS SERVICES Program Mission: To support and provide resources to the business community through essential filings. PROGRAM SUMMARY ADMINISTRATION Program Description: Contact: Warren Whitney, Asst. Secretary of State Phone: 542-4919 The Business Services Division exists to centralize statewide registration of trademarks, trade names, limited partnerships, foreign limited partnerships; to pip and foreign limited partnerships; to perfect Uniform Commercial Code filings for the general public and to register charities, telemarketers and fund raisers for charities. ($ Thousands) Funding and FTE Amounts: Constitution & A.R.S. 41-121 et seq. Program Mission: To provide guidance, leadership and support to the staff of the Secretary of State's Office. FY1997 Actual Program Description: The Administration anticipates the increasing expectations of the public, candidates, elected officials, media and business community in order to provide timely and efficient filing and retrieval of information through advanced automation. The Administration provides technology support to all divisions. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 813.6 0.0 0.0 0.0 722.0 0.0 0.0 0.0 704.9 0.0 0.0 0.0 Program Total 813.6 722.0 704.9 FTE Positions 8.0 8.0 8.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 450.5 0.0 102.1 0.0 464.0 0.0 0.0 0.0 552.3 0.0 74.4 0.0 Program Total 552.5 464.0 626.7 FTE Positions 12.0 13.0 13.0 Program Goals and Performance Measures: u Goal 1 - To improve customer protection and service. Performance Measures ! Documents returned in 48 hours ! Completion of fax filing project FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 90% 50% 91% 100% 100% 100% 100% 100% N/A N/A N/A N/A 100 for UCC filings Program Goals and Performance Measures: u Goal 1 - To lead and support the staff of the Office of the Secretary of State in carrying out its statutory obligations to file and retrieve information for the public. Performance Measures ! Completion of technology FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 100% 100% 100% 100% N/A N/A 50 100 100 N/A N/A N/A 25 N/A 100 N/A Baseline 100 100 N/A 50 100 100 100 N/A 5 50 100 100 N/A N/A 25 N/A 100 N/A 100 N/A 100 100 N/A 50 100 100 100 N/A N/A N/A N/A 100 upgrade projects ! Optional electronic filing with digital signatures ! People filing with digital signatures ! Web Site- Expand On-Line ! UCCs filed by fax u Goal 2 - To provide access to public documents and on-line database search access. Performance Measures ! To provide Charity information on-line ! Number of public access to Charity information on-line ! To provide Partnership information on-line ! Number of public access to Partnership information on-line FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 100 100 100 100 N/A N/A Baseline 100 100 N/A N/A N/A 100 100 N/A N/A N/A N/A Baseline Services to include all forms ! Year 2000 Technology Compliance ! To provide on-line search capability for all Trademarks and Trade Names ! Publish the Blue Book on-line ! People accessing on-line order forms for the Blue Books ! Publish the Arizona Administrative Register on-line ! People accessing on-line the Arizona Administrative Register Page 174 STA.3 PROGRAM SUMMARY PUBLIC SERVICES Contact: Mimi Griffiths, Director Phone: 542-0223 A.R.S. 41-311 et seq.; 41-1001 et seq. Program Mission: To provide public information, process applications, file agency rules and publish the Arizona Administrative Code and the Arizona Administrative Register, publish statutorily mandated and other informational publications and documents, serving the public Secretary of State - Department of State General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS efficiently and professionally. Performance Measures ! Number or percent of notaries Program Description: The Public Services Division files and publishes quarterly the rules of the state's agencies in the Arizona Administrative Code, and weekly in the Arizona Administrative Register; publishes most of the documents for the Office of the Secretary of State including the State Constitution, the Residential and the Mobile Home Park, Residential Landlord and Tenant Acts, the Arizona Notary Public Handbook, the legislative directory, the Arizona Blue Book and numerous other documents, pamphlets, booklets, etc.; reproduces for public distribution the Chapter Laws as passed by the legislature and signed by the Governor; files the notices of the Governor's appointments to the state's boards and commissions; commissions notaries public and certifies notarizations, rules, and laws. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 775.9 0.0 15.3 0.0 812.0 0.0 0.0 0.0 746.8 0.0 2.4 0.0 Program Total 791.2 812.0 749.2 FTE Positions 9.0 10.0 10.0 FY 1997 Actual FY 1998 Expected N/A FY 1999 Expected N/A FY 2000 Expected 0 FY 2001 Expected 40 100 who renew over the Internet STA.4 PROGRAM SUMMARY ELECTION SERVICES Contact: Jessica Funkhouser, Director Phone: 542-6167 A.R.S. 16-101 et seq.; 19-101 et seq.; 38-541 et seq.; Program Mission: To provide professional, courteous service in the administration of campaign finance and lobbyist laws; candidate and ballot filings; training and certification of county recorders and election officials; develop and implement coordination of statewide voter registration; review and certification of election equipment used by the counties; conducting logic and accuracy tests prior to each election on counties' vote counting devices; and retrieval of filings for the public upon request. Program Description: Program Goals and Performance Measures: u Goal 1 - To serve the public by providing printed materials accurately and expeditiously. Performance Measures ! Completion of on-line: - filing ! Completion of on-line: - retrieval ! Completion of on-line: - document FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A N/A 20% 25% 50% 100% 100% 100% 100% 100% 100% 100% 100% 100% N/A 50% 100% 100% 100% production ! Completion of on-line: - The Election Services Division complies with its statutory mandates by registering lobbyists and accepting their filings; accepting campaign finance filings; coordinating state responsibilities for voter registration under the National Voter registration Act of 1993; receiving documents from and certifying for the ballot candidates for election; canvassing and certifying the results of statewide elections; testing and certifying voting devices for use by counties; testing the logic and accuracy of counties' election equipment and training and certifying county voting and election officials. All filings and data mentioned above are available for use and copying by the public. ($ Thousands) Funding and FTE Amounts: FY1997 Actual information storage u Goal 2 - To create a public relations program to alert the public about the availability of programs and services. Performance Measures ! Percent of completion of FY 1997 Actual N/A FY 1998 Expected 75% FY 1999 Expected 100% FY 2000 Expected 100% FY 2001 Expected 100% brochures and flyers u Goal 3 - To develop new brochures, booklets and flyers as mandated by law or requested by the public; to print them inhouse as required with 30-35% using the four-color process. Performance Measures ! Completion of brochures, FY 1997 Actual N/A FY 1998 Expected N/A FY 1999 Expected 5% FY 2000 Expected 30% FY 2001 Expected 100% booklets, and flyers involving more use of color u Goal 4 - To allow agencies filing rules to do so electronically over the Internet. Performance Measures ! Number or percent of agencies FY 1997 Actual N/A FY 1998 Expected N/A FY 1999 Expected 0 FY 2000 Expected 20 FY 2001 Expected 100 filing rules over the Internet u Goal 5 - To create a user-friendly database of notary public applications to enable the public to renew notary commissions over the Internet. General Government General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,978.9 0.0 0.0 0.0 807.3 0.0 0.0 0.0 2,370.6 0.0 0.0 0.0 Program Total 1,978.9 807.3 2,370.6 FTE Positions 7.0 7.0 7.0 Program Goals and Performance Measures: u Goal 1 - To increase the ability of the Secretary of State's Office to make information filed in the Office accessible to the public in electronic format and via Internet access. To coordinate the state's responsibilities under the National Voter Registration Act of 1993 and to provide voter registration in conjunction with the Arizona Motor Vehicle Division's driver's license application. Performance Measures ! Develop & Market upgraded Campaign Finance Software. ! Percent of Campaign Committees using electronic filing. ! Campaign finance data available for on-line retrieval. ! Development of electronic filing system for lobbyist reports. Secretary of State - Department of State FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 75 100 100 100 N/A Baseline N/A N/A N/A N/A 100% 100% 100% 100% N/A N/A 100 100 100 Page 175 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 Actual Performance Measures ! Percent of lobbyists using FY 1998 Expected N/A FY 1999 Expected N/A N/A FY 2000 Expected N/A FY 2001 Expected N/A electronic filing. u Goal 2 - To coordinate statewide voter registration as provided under the National Voter registration Act of 1993. Provide manual or electronic generation and transmittal of voter registration information in conformity with the confidentiality requirements as provided in the Act of 1993. Implement voter registration progressive programs, in conjunction with the Motor Vehicle Division and Arizona's 15 County Recorders. FY 1997 Actual Performance Measures ! To develop and coordinate statewide voter registration ! Coordinate in conjunction with the Motor Vehicle Division and 15 Arizona County Recorders ! Use of electronic resources to clean-up voter registration rolls and re-register voters at their new addresses, if the records show they have moved. ! To provide for the manual and electronic gerneration and transmittal of voter registrations and provide for electronic generation changes in voter registration information, including address, in comformity with the confidentiality requirements of the National Voter Registration Act of 1993. ! To receive information on felony convictions in 15 Arizona counties and transmit that information to the County Recorders for maintenance of accurate voter registration rolls. ! Transfer of driver's license application information, including renewal and change of address, and voter registration information from the Department of Transportation to the voter registration rolls. u Page 176 u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 20 100 100 100 N/A 20 100 100 100 N/A N/A Baseline 50 100 N/A N/A Baseline 50 100 N/A N/A Baseline 50 100 N/A N/A Baseline 50 100 u u u Secretary of State - Department of State General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY SENATE SNA Senator Brenda Burns, President of the Senate Contact: Rob Dalager, Director of Operations 542-5418 Agency/Program Mission: To serve the Arizona constituency through policy development and enactment of legislation in support of the public health, safety and welfare. Agency/Program Description: The Arizona Senate consists of 30 elected members, one from each legislative district. Members are appointed to serve on Senate standing committees, as well as statutory and interim committees. They consider a variety of issues for the purpose of enacting legislation deemed necessary for the public interest. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 5,563.5 0.0 0.0 0.0 6,263.7 0.0 0.0 0.0 6,401.2 0.0 0.0 0.0 5,563.5 6,263.7 6,401.2 Capital Funds 0.0 0.0 0.0 Agency Total 5,563.5 6,263.7 6,401.2 FTE Positions 0.0 0.0 0.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To carry out public policy that is reflective of voter sentiment and concerns of Arizona citizens. FY 1997 Actual Performance Measures ! none FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected u Goal 2 - To conduct legislative business in a timely manner. FY 1997 Actual Performance Measures ! Days in regular session ! Special sessions ! Days in special sessions ! Days to complete the budget FY 1998 Expected 99 2 7 4 FY 1999 Expected 129 3 41 9 100 4 16 4 FY 2000 Expected 100 4 16 4 FY 2001 Expected 100 5 20 4 u Goal 3 - To respond to constituents in a timely manner. FY 1997 Actual Performance Measures ! Individuals assisted through the constituent services office ! Initial phone responses made within 48 hours Members and staff respond to hundreds of additional concerns that do not go through the Constituent Services Office (%) u General Government u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 216 833 1250 1500 1650 N/A N/A 85% 90% 95% u u u Senate Page 177 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY STATE BOARD OF TAX APPEALS TXA Ruben M. Medina, Executive Director Contact: Ruben M. Medina, Executive Director 528-3966 A.R.S. 42-171 Agency/Program Mission: To provide an independent appeals process for taxpayers with adverse decisions from the Department of Revenue and Office of Administrative Hearings, and to resolve jurisdictional disputes between municipalities regarding the imposition of transaction privilege and use taxes. Agency/Program Description: Hears and decides appeals filed by taxpayers and Arizona municipalities concerning income, transaction privilege, use, luxury, and estate taxes. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 266.4 0.0 0.0 0.0 292.0 0.0 0.0 0.0 289.5 0.0 0.0 0.0 266.4 292.0 289.5 Capital Funds 0.0 0.0 0.0 Agency Total 266.4 292.0 289.5 FTE Positions 4.5 4.5 4.5 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To receive and process tax appeals as expeditiously as possible to prevent further delays in the appeals process. Performance Measures ! Tax Appeals Caseload Processing ! Tax Appeals Resolved ! Backlog Requiring Written FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 426 113 70 490 130 70 565 150 65 650 170 65 700 195 60 15-16 15-16 13-14 11-12 09-10 Decision ! Months to Process Appeal u Page 178 u u u u u State Board of Tax Appeals General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FTE Positions AGENCY SUMMARY TOA Mark McDermott, Director Contact: Robert E. McCracken Jr., Dir of Bus. Affairs 248-1493 To expand the volume of tourism activity and related expenditures in the state in order to enhance the economy, the stability of the work force and the standard of living for all Arizonans. Agency Description: The Office of Tourism employs a marketing and customer-service orientation in performing its statutory duties as follows: planning and developing a comprehensive national and international marketing plan that includes advertising campaigns, travel industry sales and marketing programs, and media and public communications; promoting and developing tourism-related business in Arizona; undertaking research to guide tourism development plans for the state and to establish the Office as a central clearinghouse for tourism-related data; and providing information and assistance as needed by citizens, business enterprises, industry organizations, and governmental agencies on matters related to the mission of the Office. ($ Thousands) FY1998 Estimate FY1999 Estimate Ø DOMESTIC MEDIA 2,777.7 3,229.9 3,630.1 COUNSELING AND Ø TRAVEL DIRECT MAIL MARKETING 1,121.7 1,321.7 1,421.7 835.5 894.0 894.0 ADVERTISING AND Ø INTERNATIONAL DOMESTIC TRADE 22.0 u Goal 1 - To stimulate significant economic impact and track AOT's contribution to the travel and tourism sectors of the Arizona economy. Key Performance Measures Agency Mission: FY1997 Actual 22.0 Agency Goals and Key Performance Measures: OFFICE OF TOURISM Agency Summary: 21.0 ! Economic impact for Arizona economy stimulated by AOT efforts in media advertising and direct mail marketing (millions) ! Economic impact per $1 expended by AOT in media advertising and direct mail marketing (dollars) ! Tax revenues for the State of Arizona stimulated by AOT efforts in media advertising and direct mail marketing (millions) ! Economic development for Arizona economy stimulated by AOT operation of Lupton Welcome Center (millions) ! Economic impact per $1 expended by AOT in efforts at the Lupton Welcome Center (dollars) ! Tax revenues for the State of Arizona stimulated by AOT efforts at the Welcome Center at Lupton (thousands) FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected $205M $161M $188M $188M $188M $53.00 $35.00 $37.00 $37.00 $37.00 $9.0M $7.1M $8.3M $8.3M $8.3M $1.3M $2.0M $2.2M $2.4M $2.5M $4.00 $6.00 $7.00 $7.00 $8.00 $57.2K $88.0K $96.8K $105.6K $110.0K PROMOTION AND Ø MEDIA COMMUNICATIONS 286.1 286.1 286.1 u Goal 2 - To leverage AOT's budget through contributions by the Arizona travel and tourism industry to participate in the Office's marketing initiatives. Ø TOURISM DEVELOPMENT 739.8 790.0 790.0 Key Performance Measures CENTER Ø WELCOME OPERATIONS 313.5 321.2 327.6 1,382.3 1,452.6 1,477.1 Capital Funds 0.0 0.0 0.0 Agency Total 7,456.6 8,295.5 8,826.6 ! Value of media advertising placed cooperatively by the travel and tourism industry in support of AOT's placements for every $1 of media advertising costs incurred by AOT ! Value of media familiarization tour services contributed for every $1 of such costs incurred by AOT ! Dollars contributed from travel and tourism industry participants in AOT sponsored trade initiatives for every $1 of such costs incurred by AOT MARKETING AND FUNDS SHARING Ø BUSINESS ADMINISTRATION ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 7,456.6 0.0 0.0 0.0 8,295.5 0.0 0.0 0.0 8,826.6 0.0 0.0 0.0 7,456.6 8,295.5 8,826.6 Capital Funds 0.0 0.0 0.0 Agency Total 7,456.6 8,295.5 8,826.6 Operating Funds Subtotal General Government Office of Tourism FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected $0.50 $0.50 $0.50 $0.50 $0.50 $3.20 $3.60 $2.00 $2.00 $2.00 $1.60 $1.20 $1.00 $1.00 $1.00 Page 179 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Dollars contributed by the travel and tourism industry for every $1 of such costs incurred by AOT in the Tourism Development and Funds Sharing Program ! Value of dollars contributed by travel and tourism industry in support of AOT marketing initiatives above TOA.1 $1.00 $1.00 $1.00 $1.00 $1.00 TOA.2 PROGRAM SUMMARY TRAVEL COUNSELING AND DIRECT MAIL MARKETING $2.1M $2.3M $2.0M $2.0M $2.0M Contact: Kathy Dahnk, Dir. Facilities & Fulfillment Phone: 248-1500 A.R.S. 41-2302, 41-2305 Program Mission: PROGRAM SUMMARY To convert awareness generated by the Domestic Media Advertising program into interest and motivation to travel to Arizona. DOMESTIC MEDIA ADVERTISING Contact: Gary A. Vrabel, Dir. of Advertising Phone: 248-1510 Program Description: A.R.S. 41-2302, 41-2305 Program Mission: To create awareness of Arizona as well as stimulate interest and motivation levels of travelers in key target markets, demographic groups, geographic regions and interest categories regarding travel to and throughout Arizona. This program responds in a customer service oriented manner to inquiries for travel planning assistance and direct mail travel planning materials aimed at encouraging new and repeat travelers to spend more time in Arizona. Travel planning materials include The Arizona Journeys (state travel guide), the Accommodations Guide, the Visitor Map and destination brochures. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate Program Description: Domestic Media Advertising is a comprehensive program of paid media placements (e.g., television, print, etc.) in targeted markets to promote Arizona as a travel destination. The program researches and tracks advertising efforts to ensure that the advertising program is targeted, effective and progressive. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,777.7 0.0 0.0 0.0 3,229.9 0.0 0.0 0.0 3,630.1 0.0 0.0 0.0 Program Total 2,777.7 3,229.9 3,630.1 FTE Positions 1.0 1.0 1.0 Program Goals and Performance Measures: u Goal 1 - To shape a positive image of Arizona which affirmatively motivates travelers to experience the diversity of the state. Performance Measures ! Advertising cost per inquiry for FY 1997 Actual $3.10 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $5.15 $6.00 $6.00 $6.00 Arizona travel planning materials ! Inquiries for Arizona travel planning materials 636,972 500,000 500,000 500,000 500,000 ! Inquiries leading to Arizona travel 273,897 215,000 250,000 250,000 250,000 $750 $750 $750 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,121.7 0.0 0.0 0.0 1,321.7 0.0 0.0 0.0 1,421.7 0.0 0.0 0.0 Program Total 1,121.7 1,321.7 1,421.7 FTE Positions 2.0 1.0 1.0 Program Goals and Performance Measures: u Goal 1 - To efficiently and effectively assist travelers in making plans to visit Arizona by providing compelling information to induce extended length of stay throughout the state. Performance Measures ! Toll-free calls abandoned per 100 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1.9% 0.5% 5% 5% 5% toll free calls received ! Travel kits received within the time frame indicated to the caller 99% 99% 95% 95% 95% ! Callers expressing satisfaction 99% 99% 95% 95% 95% with information in travel kits TOA.3 PROGRAM SUMMARY INTERNATIONAL AND DOMESTIC TRADE MARKETING Contact: Don Prince, Dir of Travel Industry Marketing Phone: 248-1487 parties within a year ! Average incremental expenditure by travel party receiving AOT materials over average expenditure by all AZ travel parties ! Economic impact for Arizona economy stimulated by AOT efforts (millions) ! Tax revenues for the State of Arizona stimulated by AOT efforts (millions) $750 $750 A.R.S. 41-2302, 41-2305 Program Mission: $205M $161M $188M $188M $188M $9.0M $7.1M $8.3M $8.3M $8.3M To direct and coordinate Arizona's public and private sector tourism entities in an effort to inform and motivate travel agents, tour operators, and air and ground transportation companies regarding opportunities to create and market individual and group tour packages for vacations throughout Arizona. Program Description: The program includes participation in trade shows and trade Page 180 Office of Tourism General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS marketing organizations in order to identify tour operators needs for new or expanded Arizona travel products and to educate operators on the range and extent of destinations and attractions in Arizona. The program provides direct assistance to tour operators to facilitate the development and promotion of pre-packaged tours for groups and individual travelers. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 835.5 0.0 0.0 0.0 894.0 0.0 0.0 0.0 894.0 0.0 0.0 0.0 Program Total 835.5 894.0 894.0 FTE Positions 3.0 4.0 4.0 Performance Measures ! Dollars contributed from 1.6 FY 1999 Expected 1.2 FY 2000 Expected 1.0 FY 2001 Expected 1.0 1.0 participants in AOT trade initiatives for every $1 of such costs incurred by AOT. TOA.4 3.5 3.5 Program Goals and Performance Measures: Performance Measures ! Dollar value of Familiarization FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3.2 3.6 2.0 2.0 2.0 27.3 24.2 15.0 15.0 15.0 Tour services contributed for every $1 of such costs incurred by AOT ! Value of media coverage generated by AOT's efforts for every $1 expended on media promotions PROGRAM SUMMARY TOURISM DEVELOPMENT AND FUNDS SHARING u Goal 1 - To create a well-informed travel industry (i.e. agents, operators, and wholesalers) that actively promotes Arizona to domestic and international tourists and travelers. FY 1998 Expected 3.0 u Goal 1 - To develop extensive media contacts and foster relationships between representatives of print and broadcast media and Arizona tourism partners to stimulate positive media coverage for Arizona destinations. TOA.5 Program Goals and Performance Measures: FY 1997 Actual FTE Positions Contact: Gary A. Vrabel, Dir of Advertising Phone: 248-1510 A.R.S. 41-2302, 41-2305 Program Mission: To create a cooperative, image-consistent campaign of statewide tourism marketing promotions through developmental assistance and financial support of local tourism efforts. PROGRAM SUMMARY Program Description: MEDIA PROMOTION AND COMMUNICATIONS The program assists Arizona communities, regions and non-profit entities in the development and promotion of their travel destinations and tourism attractions. ($ Thousands) Funding and FTE Amounts: Contact: Leia James, Dir of Communications Phone: 248-1505 FY1997 Actual A.R.S. 41-2302, 41-2305 FY1998 Estimate FY1999 Estimate Program Mission: To generate positive media coverage of Arizona (e.g. printed articles and broadcast features on travel destinations and tourism attractions) in an effort to increase public interest in the state and enhance Arizona's overall image as a premier tourist destination. Program Description: The program develops media publicity for Arizona (i.e. magazine and newspaper articles and broadcast programs) domestically and internationally to leverage AOT's advertising campaign, to increase public awareness and interest in the state, and to position Arizona's image as a premier year-round tourism destination. Activities include assisting key media contacts, conducting publicity development missions, coordinating media tours throughout the state and serving as a central resource for in-state tourism promoters. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total General Government FY1998 Estimate FY1999 Estimate 286.1 0.0 0.0 0.0 286.1 0.0 0.0 0.0 286.1 0.0 0.0 0.0 286.1 286.1 286.1 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 739.8 0.0 0.0 0.0 790.0 0.0 0.0 0.0 790.0 0.0 0.0 0.0 Program Total 739.8 790.0 790.0 FTE Positions 1.0 1.0 1.0 Program Goals and Performance Measures: u Goal 1 - To induce both out-of-state and intra-state travelers to spend more time in Arizona and increase their travel related expenditures. Performance Measures ! Awareness demonstrated through applications for available program funds ! Community satisfaction with development programs (on a scale of 1 to 5) Office of Tourism FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $1,441,0 $1,384,0 $1,000,0 $1,000,0 $1,000,0 00 00 00 00 00 3.10 3.64 3.50 3.50 3.50 Page 181 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TOA.6 PROGRAM SUMMARY Program Mission: WELCOME CENTER OPERATIONS Contact: Kathy Dahnk, Dir, Facilities & Fulfillment Phone: 248-1500 To provide effective support of all Arizona Office of Tourism (AOT) functions through development and maintenance of efficient, comprehensive and innovative management information systems. A.R.S. 41-2302, 41-2305 Program Description: Program Mission: To manage the Arizona Office of Tourism (AOT) welcome center operations at Lupton, AZ to stimulate visitors to the center to extend their stay in the state and generate additional tourism-related expenditures. Program Description: The Welcome Center at Lupton enhances the traveling public's perception and experience of Arizona as a travel destination by providing a positive first image of the state to visitors entering the state through the Interstate 40-West gateway. The Welcome Center provides AOT the opportunity to offer up-to-date travel information, personalized assistance, and welcoming customer service in an effort to influence tourists activities, length of stay, and expenditures. The Welcome Center also coordinates with Arizona communities and state designated local Visitor Centers to standardize operating procedures, ensure availability of statewide materials, and coordinate and communicate the development of new travel product throughout Arizona. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 313.5 0.0 0.0 0.0 321.2 0.0 0.0 0.0 327.6 0.0 0.0 0.0 Program Total 313.5 321.2 327.6 FTE Positions 5.0 4.0 4.0 Program Goals and Performance Measures: Business administration includes the Agency Director and his administrative assistant and supports the leadership and policy making duties of the Director's office. The program is responsible for the budget cycle including research, strategic planning, budget request, financial administration, and performance measurement. Responsibility for the function includes obtaining, enhancing and sustaining all office resources including information systems (e.g. accounting and computerized information systems), office facilities, strategic technology (e.g. computer networks, world wide web sites, etc.) and human resources. The program acts as the primary resource for intergovernmental information disclosure as well as ensuring statutory and regulatory compliance for the agency. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,382.3 0.0 0.0 0.0 1,452.6 0.0 0.0 0.0 1,477.1 0.0 0.0 0.0 Program Total 1,382.3 1,452.6 1,477.1 FTE Positions 6.0 7.5 7.5 Program Goals and Performance Measures: u Goal 1 - To ensure the efficient, timely, and accurate administration of AOT's financial and business affairs. FY 1997 Actual Performance Measures ! Average days to process vendor payables (in days) ! Average days to process employee travel claims (in days) FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 6.4 5.9 10 10 10 6.4 5.9 10 10 10 u Goal 1 - To increase the level of their tourism related expenditures throughout Arizona. Performance Measures ! Visitors stopping for information or materials at the Lupton welcome center ! Ratio of total program costs to each visitor to the Lupton Welcome Center ! Average incremental expenditure stimulated by Welcome Center visits and materials ! Economic development throughout Arizona stimulated by Welcome Center efforts (millions) TOA.7 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 65,799 100,000 110,000 117,700 123,600 $4.81 $3.21 $2.98 $2.78 $2.64 $20.45 $20.45 $20.45 $20.45 $20.45 $1.3M $2.0M $2.2M $2.4M $2.5M u u u u u u PROGRAM SUMMARY BUSINESS ADMINISTRATION Contact: Robert E. McCracken Jr., Dir. Bus Affairs Phone: 248-1493 A.R.S. 41-2302, 41-2305 Page 182 Office of Tourism General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS TRA.1 AGENCY SUMMARY PROGRAM SUMMARY BANKING AND INVESTMENT SERVICES STATE TREASURER Contact: Richard Petrenka, Deputy State Treasurer Phone: 542-1448 TRA Tony West, State Treasurer Contact: Richard J. Petrenka, Deputy State Treasurer A.R.S. 35-312, et. seq.; 41-172 542-1448 Program Mission: To receipt, invest and disburse public dollars in a manner that follows all applicable laws and professional standards. Agency Mission: To provide banking, custody and investment services for all state agencies and public entities in a timely, prudent, and cost-effective manner. Agency Description: The primary responsibilities of the elected State Treasurer are to receive and keep custody over all monies belonging to the state that are not required to be kept by some other entity; to pay warrants of the Department of Administration; and to keep an account of all monies received and disbursed. The Office also invests state monies and operates the local government investment pool (LGIP) for public entities throughout the state. Program Description: The following three duties comprise the nucleus of the Treasurer's banking services: 1) to receive and keep custody over all monies belonging to the state not required to be kept by some other person; 2) to pay warrants of the Department of Administration; and 3) to keep an account of all monies received and disbursed. The Treasurer's investment duties include the authority to invest operating monies, trust monies and a local government investment pool. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate ($ Thousands) Agency Summary: FY1997 Actual FY1998 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,774.4 0.0 0.0 0.0 2,002.0 0.0 0.0 0.0 2,101.5 0.0 0.0 0.0 Program Total 1,774.4 2,002.0 2,101.5 FTE Positions 34.0 36.0 36.0 FY1999 Estimate AND Ø BANKING INVESTMENT SERVICES 1,774.4 2,002.0 2,101.5 OF THE PEACE Ø JUSTICE SALARIES-SLI 2,131.0 2,237.0 2,348.9 Ø SUMMER YOUTH 0.0 1,000.0 0.0 Capital Funds 0.0 0.0 0.0 Agency Total 3,905.4 5,239.0 4,450.4 EMPLOYMENT AND TRAINING-SLI This Program Contains the following Subprograms: 4 Receipting Services 4 Investing Services 4 Disbursing Services ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 3,905.4 0.0 0.0 0.0 5,239.0 0.0 0.0 0.0 4,450.4 0.0 0.0 0.0 3,905.4 5,239.0 4,450.4 Capital Funds 0.0 0.0 0.0 Agency Total 3,905.4 5,239.0 4,450.4 FTE Positions 34.0 36.0 36.0 Operating Funds Subtotal Agency Goals and Key Performance Measures: TRA.1.1 SUBPROGRAM SUMMARY RECEIPTING SERVICES Contact: Richard J. Petrenka, Deputy State Treasurer Phone: 542-1448 Contact: James F. McLaughlin, Admin. Svcs. Mgr. Phone: 542-5815 A.R.S. 35-317; 41-172 Subprogram Mission: To receive and keep custody over all monies belonging to the state that are not required to be kept by some other person and to provide safekeeping services to state agencies. Subprogram Description: u Goal 1 - To ensure that all Office functions and operations remain responsive to the needs of our depositors and investors through the effective use of human resources, advancing technologies, and procedures. Key Performance Measures ! Treasury customers rating services as satisfactory or better General Government FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A N/A 75% 78% 80% State Treasurer Page 183 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ($ Thousands) Funding and FTE Amounts: FY1999 Estimate 661.5 0.0 0.0 0.0 681.7 0.0 0.0 0.0 734.2 0.0 0.0 0.0 Program Total 661.5 681.7 734.2 FTE Positions 14.5 14.5 14.5 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 903.4 0.0 0.0 0.0 1,107.6 0.0 0.0 0.0 1,144.2 0.0 0.0 0.0 Program Total 903.4 1,107.6 1,144.2 FTE Positions 13.5 15.5 15.5 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u Goal 1 - To receipt all funds and securities, as required by law; and, process these transactions in an accurate, timely manner that ensures safety, availability, and accountability of all assets entrusted with the office. u Goal 1 - To operate, in real-time, an investment tracking and portfolio management system that allows greater flexibility and enhances management as well as trade/position reporting. The result should be increased rates of return compared to our benchmarks. FY 1997 Actual Performance Measures ! Deposits/releases of state- FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,075 1,200 1,250 1,300 1,350 2.366 2.400 2.500 2.600 2.700 10,980 12,000 12,500 13,000 13,500 46,275 48,000 50,000 52,000 54,000 agency pledged securities ! Book value of state- agency ! Ratio of yield of LGIP to S&P pledged securities (in billions) ! Non-sufficient funds (NSF) checks processed ! Deposits with the State Treasurer TRA.1.2 FY 1997 Actual Performance Measures LGIP Index ! Ratio of yield of LGIP - GOV to 3 Month Treasury Bill ! Ratio of yield of Endowment Pools to Salomon Big Bond Index SUBPROGRAM SUMMARY TRA.1.3 INVESTING SERVICES Contact: Richard J. Petrenka, Deputy State Treasurer Phone: 542-1448 Contact: Neal E. Helm, Deputy State Treasurer - Investments Phone: 542-1495 A.R.S. 35-312, et. seq. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A .80 .80 .80 .80 N/A .80 .80 .80 .80 N/A .80 .80 .80 .80 SUBPROGRAM SUMMARY DISBURSING SERVICES Contact: Richard J. Petrenka, Deputy State Treasurer Phone: 542-1448 Contact: James F. McLaughlin, Admin. Svcs. Mgr. Phone: 542-5815 A.R.S. 41-172 Subprogram Mission: Subprogram Mission: To ensure that all monies entrusted to the State Treasurer for investment are fully invested and earn the highest rate of return commensurate with safety of principal, liquidity requirements and the applicable statutory guidelines. To pay warrants of the Department of Administration and to serve as the central point for disbursements of funds to local governments and other organizations. Subprogram Description: Each day the Treasurer's Office receives information from the state servicing bank and the Department of Administration on the warrants that have been presented for payment. Checks are produced to pay for these warrants, and reconciliations are made to ensure the accuracy of the data presented. In addition, the Office is responsible for disbursing funds to the cities, towns, and counties; as well as other organizations. The State Treasurer manages a fixed income portfolio of $6.1 billion. The portfolio includes approximately 450 different issues. The securities held include U.S. Government and agency securities, repurchase agreements, commercial paper, collateralized mortgage obligations, and corporate bonds. Maturities range from overnight to 30 years, and the securities are spread across approximately 650 accounts that are included in 24 pools. These securities are actively managed (bought and sold) and monitored to take advantage of changes in the various market conditions and income opportunities within those markets. Subprogram Description: ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 209.5 0.0 0.0 0.0 212.7 0.0 0.0 0.0 223.1 0.0 0.0 0.0 Program Total 209.5 212.7 223.1 FTE Positions 6.0 6.0 6.0 Subprogram Goals and Performance Measures: Page 184 State Treasurer General Government 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 - To disburse funds as required by law in a manner that ensures accuracy and timeliness, while maintaining adequate internal controls and auditable records. Performance Measures ! Wire transfers in and out of FY 1997 Actual To disburse funds to counties and cities for summer employment and training programs for at-risk youth. Program Description: FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 25,039 26,000 27,000 28,000 29,000 1,410 1,450 1,450 1,450 1,450 4.032 4.265 4.478 4.702 4.937 1.160 1.227 1.288 1.353 1.420 servicing bank ! Checks written against servicing bank ! Distributions to local governments (in billions) ! Distributions to others (in billions) TRA.2 In FY 1996 and FY 1998, the Office of the State Treasurer received an appropriation for summer youth employment and training. Per ARS 11-1042, 50% was distributed to counties with a population of 1,000,000 or more; 30% was distributed to counties with a population of 500,000 or more, but less than 1,000,000; and the remaining 20% was distribute to counties with populations less than 500,000. ($ Thousands) Funding and FTE Amounts: FY1997 Actual PROGRAM SUMMARY JUSTICE OF THE PEACE SALARIES-SLI General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 1,000.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 1,000.0 0.0 To reimburse the counties for the State's portion of justice of the peace salaries as required by law. FTE Positions 0.0 0.0 0.0 Program Description: u Goal 1 - To disburse funds in a timely and accurate manner as required by A.R.S. §11-1042. Contact: Richard J. Petrenka, Deputy State Treasurer Phone: 542-1448 Contact: James F.McLaughlin, Admin. Svcs. Mgr. Phone: 542-5815 A.R.S. 22-117 Program Mission: Program Goals and Performance Measures: Per ARS 22-117,the State is responsible for paying a portion of the salaries and employee-related expenditures (ERE) for Justices of the Peace. The salaries are determined by a calculation of judicial productivity credits as defined in ARS 22-125, and Justice of the Peace salaries range from 25% to 70% of Superior Court Judge salaries. The State Treasurer reimburses the counties for the 40 % of the allowable costs. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,237.0 0.0 0.0 0.0 2,348.9 0.0 0.0 0.0 Program Total 2,131.0 2,237.0 2,348.9 FTE Positions 0.0 0.0 0.0 FY 1998 Expected N/A FY 1999 Expected 7/21/97 N/A FY 2000 Expected N/A FY 2001 Expected N/A appropriation is made available by GAO. u 2,131.0 0.0 0.0 0.0 FY 1997 Actual Performance Measures ! Funds disbursed as soon as u u u u u Program Goals and Performance Measures: u Goal 1 - To reimburse the counties for all accurate, valid claims as allowed by A.R.S. 22-117. Performance Measures ! Claims processed TRA.3 FY 1997 Actual 75 FY 1998 Expected FY 1999 Expected 75 FY 2000 Expected 75 75 FY 2001 Expected 75 PROGRAM SUMMARY SUMMER YOUTH EMPLOYMENT AND TRAINING-SLI Contact: Richard J. Petrenka, Deputy State Treasurer Phone: 542-1448 Contact: James F. McLaughlin, Admin.Svcs.Mgr. Phone: 542-5815 A.R.S. 11-1042 Program Mission: General Government State Treasurer Page 185 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY COMMISSION ON UNIFORM STATE LAWS ULA James M. Bush, Commissioner Contact: Edward F. Lowry, Jr., Attorney 241-9600 A.R.S. 41-1306 Agency/Program Mission: To establish and maintain uniformity in state laws. Agency/Program Description: The Arizona Commission on Uniform State Laws investigates subjects concerning which uniform legislation throughout the United States is desirable, and works with like commissions in other states. The commissioners are, by virtue of their appointment, also members of the National Conference on Commissioners on Uniform State Laws and work in committees with commissioners from other states in drafting legislation where uniformity is desirable. It recommends to the Governor and Legislature such proposed uniform laws promulgated by the National Conference as are deemed appropriate for Arizona. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 29.1 0.0 0.0 0.0 30.6 0.0 0.0 0.0 33.7 0.0 0.0 0.0 29.1 30.6 33.7 Capital Funds 0.0 0.0 0.0 Agency Total 29.1 30.6 33.7 FTE Positions 0.0 0.0 0.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To represent Arizona's interests in uniform state laws. FY 1997 Actual Performance Measures ! Committees staffed ! Uniform laws introduced in FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5 3 8 3 8 4 8 3 6 4 2 4 2 4 2 3 3 5 3 4 Arizona ! Uniform laws enacted in Arizona ! Acts approved and adopted by Commission u Page 186 u u u u u Commission on Uniform State Laws General Government Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds AGENCY SUMMARY AHCCCS HCA John Kelly, Director Contact: Lynn Dunton, Assistant Director 417-4534 Operating Funds Subtotal Agency Total Reaching across Arizona to provide comprehensive, quality health care for those in need. Agency Description: FTE Positions ($ Thousands) Agency Summary: FY1997 Actual MEDICAL SERVICES Ø ACUTE (SLI) Ø LONG-TERM CARE Ø DES ELIGIBILITY Ø PREADMISSION SCREENING & ANNUAL FY1998 Estimate FY1999 Estimate 1,282,912.0 1,215,078.0 1,336,722.1 411,757.3 436,991.9 488,414.9 37,193.6 38,630.8 39,187.7 415.0 417.6 294.7 202.4 205.7 208.2 1,241.1 1,030.9 1,041.0 202.7 202.8 209.3 65,001.6 60,869.4 74,604.9 0.0 0.0 0.0 RESIDENT REVIEWS Ø DES DISABILITY DETERMINATION SERVICES ADMINISTRATION (SLI) XIX NURSING CARE Ø TITLE FACILITIES LICENSURE Ø INDIAN HEALTH CARE ADVISORY COUNCIL (SLI) Ø CENTRAL ADMINISTRATION Capital Funds Agency Total 1,798,925.7 1,753,427.1 1,940,682.8 ($ Thousands) Funding and FTE Summary: FY1997 Actual Health and Welfare FY1998 Estimate FY1999 Estimate AHCCCS 1,798,925.7 1,753,427.1 1,940,682.7 Capital Funds Agency Mission: The Arizona Health Care Cost Containment System (AHCCCS) program is a partnership that includes the State, its counties, the Federal Government, program contractors and health plans in the private sector, and AHCCCS members. At the state level, the program is administered by the Arizona Health Care Cost Containment System Administration. The Administration's basic responsibility is to plan, develop, implement and administer an indigent health care program based on competitively bid prepaid capitated contracts designed to provide quality health care while containing costs. The Administration's main responsibilities are quality assurance of medical care, provider and plan oversight, procurement of contract providers, and program operations. The major medical programs are acute care, behavioral health services, and long term care. The Administration determines eligibility for the Arizona Long Term Care System, Qualified Medicare Beneficiaries, and for other SSI related Medical Assistance Only programs. Federal funding through Title XIX of the Social Security Act is provided to AHCCCS from the Health Care Financing Administration, which is under the Department of Health and Human Services. 473,412.3 489,394.3 501,814.1 0.0 0.0 39,677.0 235,750.2 240,613.0 283,693.6 1,089,763.2 1,023,419.8 1,115,498.1 0.0 0.0 0.0 1,798,925.7 1,753,427.1 1,940,682.7 2,209.7 2,209.7 2,329.7 Agency Goals and Key Performance Measures: u Goal 1 - To continue to deliver the highest quality health care. Key Performance Measures ! Age appropriate immunization rate for the two year old children enrolled in AHCCCS ! Children receiving preventive well child care (EPSDT) ! Children receiving at least one annual dental visit ! Women receiving annual cervical screening ! Women receiving mammograms ! Enrolled pregnant women who receive prenatal care within the first 14 weeks of pregnancy FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 75% 80% 85% 90% 90% 60% 65% 70% 75% 80% 41% 50% 55% 60% 65% 34% 36% 38% 40% 42% 54% 56% 58% 60% 62% N/A Baseline +3% +3% +3% u Goal 2 - To continuously improve administrative efficiency, effectiveness and work environment. Key Performance Measures ! Federal reports submitted according to federal schedule and guidelines ! Programmatic disbursements made on time ! Agency administrative payments made on time ! Financial redeterminations processed on time FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 96% 96% 96% 96% 96% u Goal 3 - To promote future strategies to maintain its position as a recognized leader in the delivery of managed health care. Key Performance Measures ! Utilization of SOBRA Family Planning Program ! Pregnant women receiving recommended numbers of prenatal visits ! Incidence of low birth weight to AHCCCS enrolled women FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected Baseline +3% +3% +2% +2% N/A Baseline +3% +3% +2% N/A Baseline +2% +2% +2% Page 187 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Influenza immunizations rates amoung nursing facility residents ! Rural counties with at least two competitive risk health plans available ! Urban counties with at least four competitive risk health plans available ! Member satisfaction with health plans ! ALTCS medical reassessments performed or projected HCA.1 86.8% 90% 91% 92% 92% 13 13 13 13 13 2 2 2 2 2 85% 85% 85% 88% 88% 13,197 18,820 20,087 21,365 22,643 4 4 4 4 4 4 4 4 4 State Emergency Services Adult Behavioral Health Services Children's Behavioral Health Services Children's Rehabilitative Services Medicare Parts A and B Premiums Qualified Medicare Beneficiaries Disproportionate Share Payments Premium Sharing Children's Health Insurance SUBPROGRAM SUMMARY HCA.1.1 TEMPORARY ASSISTANCE FOR NEEDY FAMILIES (TANF) Contact: Lynn Dunton, Assistant Director Phone: 417-4534 PROGRAM SUMMARY ACUTE MEDICAL SERVICES (SLI) Contact: Lynn Dunton, Assistant Director Phone: 417-4534 A.R.S. 36-2901 A.R.S. Title 36; Title XIX, SSA Program Mission: Subprogram Mission: To provide quality health care to eligible populations through contracted health plans. To provide quality health care to individuals eligible for Temporary Assistance for Needy Families. Program Description: Subprogram Description: Health plans receive a monthly capitation payment to cover the full range of qualified services for AHCCCS enrollees. In addition to capitation, health plans also receive funding to pay for certain services incurred by members prior to enrollment in a health plan. Native Americans served by the Indian Health Service or referred off reservations for services are covered on a fee-for-service basis. Undocumented aliens, non qualified aliens and some qualified aliens who entered the country on or after August 22, 1998, are covered for emergency services only, with those services reimbursed on a feefor-service basis. AHCCCS pays Medicare premiums for qualified low-income Medicare beneficiaries and special low-income Medicare beneficiaries, allowing for the federal Medicare program to serve as a source of payment for a share of AHCCCS costs . Disproportionate Share Hospital Payments provide supplementary payments to hospitals serving large numbers of low-income patients. ($ Thousands) Funding and FTE Amounts: Individuals who are receiving cash payments from the TANF program are generally eligible for AHCCCS acute care services. However, since welfare reform changes were implemented in August 1997, receipt of TANF does not automatically qualify the individual for AHCCCS. The individual must meet the eligibility requirements in place in Arizona in July of 1996. In addition, the state implemented the AFDC-Unemployed Parent program on October 1, 1990. The Unemployed Parent Program provides cash assistance to two-parent households in instances when one parent qualifies as an unemployed principle wage earner. Eligible members will also be entitled to AHCCCS acute care medical benefits under this program, if they meet the eligibility criteria. The Department of Economic Security determines eligibility for these programs. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total 423,585.0 0.0 86,433.5 772,893.5 FY1998 Estimate FY1999 Estimate 440,262.6 0.0 90,242.1 684,573.3 438,541.1 38,400.0 120,948.6 738,832.4 1,282,912.0 1,215,078.0 1,336,722.0 FTE Positions 0.0 0.0 59.0 ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 59,764.4 0.0 45,493.8 201,790.4 54,080.6 0.0 41,169.2 182,602.7 65,454.9 0.0 24,800.5 207,232.4 Program Total 307,048.6 277,852.5 297,487.8 FTE Positions 0.0 0.0 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: This Program Contains the following Subprograms: 4 4 4 4 4 4 4 u Goal 1 - To ensure the management and delivery of quality acute care services to AHCCCS members. (Due to provision of health care agreements the following goals and performance measures are applicable to TANF, SSI, PWC, MN/MI, EAC and ELIC). Temporary Assistance for Needy Families (TANF) Supplemental Security Income (SSI) Pregnant Women and Children (PWC) Medically Needy/Medically Indigent Eligible Assistance Children (EAC) Performance Measures Eligible Low-Income Children (ELIC) ! Age appropriate immunization 75% FY 1998 Expected 80% FY 1999 Expected 85% FY 2000 Expected 90% FY 2001 Expected 90% percentage rate for the two year old children enrolled in Federal Emergency Services Page 188 FY 1997 Actual AHCCCS Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! ! ! ! ! AHCCCS Children receiving preventive well child care (EPSDT) Children receiving at least one annual dental visit Women receiving annual cervical screening Women receiving mammograms Enrolled pregnant women who receive prenatal care within the first 14 weeks of pregnancy 60% 65% 70% 75% 80% 41% 50% 55% 60% 65% 34% 36% 38% 40% 42% 54% 56% 58% 60% 62% N/A Baseline +3% +3% +3% u Goal 2 - To ensure that covered services are provided in a costeffective manner. (Due to provision of health care agreements the following goals and performance measures are applicable to TANF, SSI, PWC, MN/MI, EAC and ELIC). Performance Measures ! Time capitation rate increases FY 1997 Actual FY 1998 Expected 100% 100% FY 1999 Expected 100% FY 2000 Expected 100% FY 2001 Expected 72,931.6 0.0 0.0 157,864.7 58,112.8 0.0 22,104.9 147,556.7 Program Total 209,278.1 230,796.3 227,774.4 FTE Positions 0.0 0.0 0.0 u Goal 1 - To ensure that covered services are provided in a costeffective manner (apply the TANF subprogram goals and performance measures). FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 1997 Actual 100% FY 1998 Expected 100% FY 1999 Expected 100% FY 2000 Expected FY 2001 Expected 100% 100% are less than the national health inflation index FY 2001 Expected 13 13 13 13 13 2 2 2 2 2 85% 85% 85% 88% 88% SUBPROGRAM SUMMARY HCA.1.3 PREGNANT WOMEN AND CHILDREN (PWC) Contact: Lynn Dunton, Assistant Director Phone: 417-4534 A.R.S. 36-2901 health plans SUBPROGRAM SUMMARY HCA.1.2 SUPPLEMENTAL SECURITY INCOME (SSI) Contact: Lynn Dunton, Assistant Director Phone: 417-4534 Subprogram Mission: To provide quality health care to eligible pregnant women and children. Subprogram Description: A.R.S. 36-2901 Subprogram Mission: To provide quality health care to individuals eligible for Supplemental Security Income (SSI). Subprogram Description: The SSI program is administered by the Social Security Administration. Individuals receiving SSI monthly cash payments are automatically eligible for AHCCCS acute care services. The three major SSI categories are individuals who are 65 years or older, blind or disabled. Eligibility for the SSI program is based on uniform federal requirements. The Medical Assistance Only (MAO) population is not eligible for cash assistance, but is still eligible for Medicaid. SSI-MAO eligibility is based on SSI eligibility criteria. Health and Welfare 66,131.8 0.0 0.0 143,146.3 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ! Time capitation rate increases four health plans available ! Member satisfaction with FY1999 Estimate Performance Measures two health plans avaiable ! Urban counties with at least FY1998 Estimate 100% u Goal 3 - To ensure the availability of AHCCCS covered services to eligible members. (Due to provision of health care agreements the following goals and performance measures are applicable to TANF, SSI, PWC, MN/MI, EAC and ELIC). ! Rural counties with at least FY1997 Actual Subprogram Goals and Performance Measures: are less than the national health inflation index Performance Measures ($ Thousands) Funding and FTE Amounts: AHCCCS Under the provisions of the federal Sixth Omnibus Budget Reconciliation Act (SOBRA), the state provides care to pregnant women and children born after September 30, 1983, whose family income does not exceed specified percentages of the Federal Poverty Income Level (FPL). Percentages of the FPL are specified in SOBRA, Title XIX and A.R.S. 36-2901. Based on changes included in the Omnibus Budget Reconciliation Act of 1989, the federal government currently requires states to provide care to pregnant women and their infants (under 1 year old) whose family income does not exceed 133 percent of the Federal Poverty Income Level ($21, 879 for a family of four). AHCCCS commonly refers to these individuals as "SOBRA Women and Infants", after the Sixth Omnibus Budget Reconciliation Act which took effect in 1987. DES determines eligibility for this program. The federal government also allows states the option to increase the income limit to 185 percent of the Federal Poverty Income Level. The Legislature acted upon this option and moved the state's income standard to 140 percent of the Federal Poverty Income Level for pregnant women and infants up to age 1 ($23,030 for a family of 4) in A.R.S. 36-2901 (4)(b)(iii). Page 189 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1999 Estimate 42,997.7 0.0 40,939.7 173,855.9 60,995.9 0.0 28,672.9 211,355.5 83,406.5 0.0 30,842.6 244,610.0 Program Total 257,793.3 301,024.3 358,859.1 FTE Positions 0.0 0.0 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ($ Thousands) Funding and FTE Amounts: FY1998 Estimate FY1997 Actual FY1998 Estimate FY1999 Estimate 159,263.6 0.0 0.0 0.0 166,489.0 0.0 0.0 0.0 145,765.1 0.0 18,553.7 0.0 Program Total 159,263.6 166,489.0 164,318.8 FTE Positions 0.0 0.0 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u Goal 1 - To ensure that covered services are provided in a costeffective manner (apply the TANF subprogram goals and performance measures). u Goal 1 - To ensure that covered services are provided in a costeffective manner (apply the TANF subprogram goals and performance measures). Performance Measures ! Time capitation rate increases FY 1997 Actual 100% FY 1998 Expected 100% FY 1999 Expected 100% FY 2000 Expected FY 2001 Expected 100% 100% are less than the national health inflation index Performance Measures FY 1997 Actual ! Time capitation rate increases 100% FY 1998 Expected 100% FY 1999 Expected FY 2000 Expected 100% FY 2001 Expected 100% 100% are less than the national health inflation index SUBPROGRAM SUMMARY HCA.1.4 MEDICALLY NEEDY/MEDICALLY INDIGENT Contact: Lynn Dunton, Assistant Director Phone: 417-4534 SUBPROGRAM SUMMARY HCA.1.5 ELIGIBLE ASSISTANCE CHILDREN (EAC) Contact: Lynn Dunton, Assistant Director Phone: 417-4534 A.R.S. 36-2901 A.R.S. 36-2901 Subprogram Mission: Subprogram Mission: To provide quality health care to eligible Medically Needy/Medically Indigent (MN/MI) individuals. To provide quality health care to Eligible Assistance Children. Subprogram Description: Subprogram Description: Arizona law provides AHCCCS acute care eligibility to individuals meeting specified resource limits and income criteria (as specified in A.R.S. Titles 11 and 36). Unlike the criteria for eligibility in other groups, the Medically Needy statutes allow medical expenses to be used to reduce the applicant's total annual income; this is referred to as allowing the applicant to "spend down" to the eligible income limit. The spend-down provisions, however, do not apply to the calculation of the applicant's net worth of resources. The counties determine MN/MI eligibility. Any pregnant woman or child applying is screened to determine their potential eligibility for AHCCCS under the SOBRA program before they can be approved for MI/MN. An exception is made for hospitalized Medically Needy applicants who are screened by the counties as potentially eligible for federal coverage are required to complete and submit a federal application to the Department of Economic Security within three days of the county screening, but may be approved for MI/MN pending the DES eligibility determination. The Department of Economic Security has 45 days in which to determine if the applicant is eligible for a federal group, such as Temporary Assistance for Needy Families (TANF) or the Sixth Omnibus Budget Reconciliation Act (SOBRA). DES tries to determine eligibility within ten days from the date they receive a complete application and verification from the county. If they are unable to complete the eligibility within this period of time, the applicant may still enroll as an MN/MI, but applicants who refuse to cooperate with this federal application process will be denied AHCCCS acute care coverage. These children, ages 0 through 13 years, reside with families certified by the Department of Economic Security (DES) to be eligible for the Federal Food Stamp Program. A six-month guaranteed enrollment period is provided to Eligible Assistance Children who have been determined AHCCCS-eligible for the first time. This guaranteed enrollment period is a one time only benefit. Eligibility for the Eligible Assistance Children program, which is determined after the guarantee period has expired, will correspond to the Food Stamp certification period of the household. DES determines eligibility for this program. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds AHCCCS FY1998 Estimate FY1999 Estimate 2,213.2 0.0 0.0 0.0 1,373.5 0.0 0.0 0.0 1,546.6 0.0 208.0 0.0 Program Total 2,213.2 1,373.5 1,754.6 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To ensure that covered services are provided in a costeffective manner (apply the TANF subprogram goals and performance measures). Performance Measures Page 190 ($ Thousands) Funding and FTE Amounts: FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Time capitation rate increases 100% 100% 100% 100% 100% are less than the national health inflation index SUBPROGRAM SUMMARY HCA.1.6 ELIGIBLE LOW-INCOME CHILDREN (ELIC) Contact: Lynn Dunton, Assistant Director Phone: 417-4534 Economic Security. Eligibility for individuals who are age 65 or older, blind or disabled is determined by AHCCCS. The length of eligibility will normally be one to two months and may be retroactive for up to three months before date of application. FY1997 Actual A.R.S. 36-2905 Subprogram Mission: To provide quality health care to Eligible Low-Income Children. Subprogram Description: These are children, ages 0 through 13, who belong to families whose annual income exceeds financial eligibility for the Medically Needy/Medically Indigent program; however, income cannot exceed 100% of the Federal Poverty Level for the appropriate family size.. Eligible Low-Income Children program participants are generally determined eligible for six-month periods. The county of residence will determine eligibility for this program. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ($ Thousands) FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 1,181.4 0.0 0.0 0.0 887.1 0.0 0.0 0.0 985.5 0.0 130.7 0.0 Program Total 1,181.4 887.1 1,116.2 FTE Positions 0.0 0.0 0.0 17,899.4 0.0 2,762.8 39,670.8 Program Total 54,498.3 43,805.1 60,333.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To provide limited prenatal medical coverage without negatively affecting neonatal outcomes. FY 1997 Actual u Goal 1 - To ensure that covered services are provided in a costeffective manner (apply the TANF subprogram goals and performance measures). FY 1997 Actual ! Time capitation rate increases 100% FY 1998 Expected 100% FY 1999 Expected 100% FY 2000 Expected 100% FY 2001 Expected 100% are less than the national health inflation index HCA.1.7 FY 1998 Expected FY 1999 Expected N/A Baseline FY 2000 Expected +0% +0% FY 2001 Expected +0% outcomes achieved for baseline cohort (who received full prenatal coverage) through implementation of limited coverage for high risk ESP population only. HCA.1.8 SUBPROGRAM SUMMARY STATE EMERGENCY SERVICES Contact: Lynn Dunton, Assistant Director Phone: 417-4534 A.R.S. 36-2901 Subprogram Goals and Performance Measures: Performance Measures FY1999 Estimate 14,893.7 0.0 0.0 28,911.4 ! Maintain level of neonatal FY1999 Estimate FY1998 Estimate 18,349.5 0.0 0.0 36,148.8 Performance Measures Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY FEDERAL EMERGENCY SERVICES Contact: Lynn Dunton, Assistant Director Phone: 417-4534 A.R.S. 36-2901 Subprogram Mission: To provide quality health care to individuals eligible for the Federal Emergency Services Program (FESP). Subprogram Mission: To provide quality health care to individuals eligible for the State Emergency Services Program. Subprogram Description: Beginning July 1, 1993, individuals who do not meet Federal Title XIX requirements, but who do meet state Medically Needy/Medically Indigent or Eligible Low-Income Children eligibility requirements, except for their citizenship/alien status, may be eligible for emergency services under the State Emergency Services Program (SESP). Services are available only if an individual is receiving or in need of emergency services. Eligibility for SESP is determined by the county of residence. The length of eligibility normally is one to two months, and it is retroactive for two days prior to the date of county notification to AHCCCS of the individual's eligibility. Services are reimbursed on a fee-for-service basis only. Subprogram Description: The Federal Emergency Services Program (FESP) is available to individuals who, except for their citizenship/alien status, meet Federal Title XIX income and resource eligibility requirements. This program only covers emergency services, including labor and delivery. As of July 1, 1997, prenatal care is no longer covered. Eligibility for FESP for pregnant women, children or families with children under age 18 years is determined by the Department of Health and Welfare AHCCCS Page 191 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 17,106.4 0.0 0.0 0.0 13,751.0 0.0 0.0 0.0 12,327.5 0.0 1,016.0 0.0 Program Total 17,106.4 13,751.0 13,343.5 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To provide limited prenatal medical coverage without negatively affecting neonatal outcomes. Performance Measures FY 1997 Actual ! Maintain level of neonatal FY 1998 Expected N/A Baseline FY 1999 Expected FY 2000 Expected +0% FY 2001 Expected +0% +0% outcomes achieved for baseline cohort (who received full prenatal coverage) through implementation of limited coverage for high risk ESP population only. ! Deliverable reports or other Subprogram Mission: To provide quality behavioral health care to Title XIX eligible adults. Subprogram Description: As of October 1, 1995, all AHCCCS Title XIX members are eligible to receive all Title XIX covered behavioral health services. This includes adult seriously mentally ill (SMI) and non-SMI members. These services are provided through the Arizona Department of Health Services, through the Regional Behavioral Health Agencies and their subcontracted providers. Starting with FY98 AHCCCS will no longer receive federal expenditure authority for Behavioral Health, but will pass through Federal Funds to DHS. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 47,570.3 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 47,570.3 0.0 0.0 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To ensure delivery of quality behavioral health care to AHCCCS acute care members. (Due to provision of healthcare agreements the following goals and performance measures are applicable to Children's Behavioral Health Services). Page 192 FY 1999 Expected FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% N/A Baseline +1% +1% +1% SUBPROGRAM SUMMARY HCA.1.10 CHILDREN'S BEHAVIORAL HEALTH SERVICES Contact: Lynn Dunton, Assistant Director Phone: 417-4534 A.R.S. 36-2907 Subprogram Mission: The Omnibus Budget Reconciliation Act of 1989 required all state Medicaid agencies to provide behavioral health services for children up to age 21 as part of the Early Periodic Screening Diagnosis and Treatment (EPSDT) program. For children in the AHCCCS acute care program, ages 0 through 17, services are provided through an integrated model that involves AHCCCS and the Department of Health Services (DHS). For ALTCS eligible children, program contractors are responsible for providing those services. For non seriously mentally ill persons age 18, 19 and 20, services are provided through the AHCCCS contracted acute care health plans. Starting with FY98 AHCCCS will no longer receive federal expenditure authority for Behavioral Health, but will pass through Federal Funds to DHS. AHCCCS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 47,568.6 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 47,568.6 0.0 0.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To ensure delivery of quality behavioral health care to AHCCCS acute care members (apply the Adult Behavioral Health Services subprogram goals and performance measures). Performance Measures FTE Positions 90% contractually required documents submitted by DHS that meet timelines, accuracy or completeness requirements on initial submission ! Members who receive ambulatory service within 30 days following inpatient hospitalization for mental discorder FY 1998 Expected Subprogram Description: A.R.S. 36-2907 Program Total FY 1997 Actual To provide quality behavioral health care to Title XIX children eligible for the Early Periodic Screening, Diagnostic and Treatment (EPSDT) program. SUBPROGRAM SUMMARY HCA.1.9 ADULT BEHAVIORAL HEALTH SERVICES Contact: Lynn Dunton, Assistant Director Phone: 417-4534 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Performance Measures ! Deliverable reports or other FY 1997 Actual 90% FY 1998 Expected 100% FY 1999 Expected 100% FY 2000 Expected 100% FY 2001 Expected 100% contractually required documents submitted by DHS that meet timelines, accuracy or completeness requirements on initial submission Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS reduces state costs because the federal government, through Medicare, absorbs some costs that would have otherwise been paid by AHCCCS. Additionally, AHCCCS is able to "buy-in" to Part A and pay the premium costs for certain disabled workers. The state's financial responsibility is reduced for AHCCCS-eligible members who have Part A or Part B Medicare coverage since Medicare coverage serves as a source of third-party funds for Medicarecovered services provided to AHCCCS members. SUBPROGRAM SUMMARY HCA.1.11 CHILDREN'S REHABILITATIVE SERVICES Contact: Lynn Dunton, Assistant Director Phone: 417-4534 A.R.S. 36-261 Subprogram Mission: FY1997 Actual Subprogram Description: Children eligible for Children's Rehabilitative Services (CRS) must have conditions, which are covered under the CRS program and may be ameliorated or sufficiently lessened through medical care or equipment. Children are enrolled in contracting health plans or program contractors to provide all other medical services not related to the child's rehabilitative condition, and which are not covered by the CRS program. AHCCCS passes through federal funds to the Department of Health Services (DHS). A.R.S. 362905 (H) establishes the requirement for applicants of CRS to undergo a process that screens for federal Title XIX (Medicaid) eligibility. Starting with FY98 AHCCCS will no longer receive federal expenditure authority for CRS, but will pass through Federal Funds to DHS. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FY1998 Estimate ($ Thousands) Funding and FTE Amounts: To provide quality health care to children eligible for Children's Rehabilitative Services. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 6,157.4 0.0 0.0 11,952.7 6,258.0 0.0 0.0 12,148.2 6,657.0 0.0 103.0 15,478.1 Program Total 18,110.1 18,406.2 22,238.1 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To pay Medicare premiums for eligible clients in a timely manner. Performance Measures ! Premiums paid by established FY 1997 Actual 100% FY 1998 Expected 100% FY 1999 Expected 100% FY 2000 Expected 100% FY 2001 Expected 100% due date(s) FY1999 Estimate 0.0 0.0 0.0 15,000.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 15,000.0 0.0 0.0 SUBPROGRAM SUMMARY HCA.1.13 QUALIFIED MEDICARE BENEFICIARIES Contact: Lynn Dunton, Assistant Director Phone: 417-4534 A.R.S. 36-2901 Subprogram Mission: FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: Subprogram Description: u Goal 1 - To monitor DHS/CRS compliance with the Intergovernmental Agreement. Performance Measures ! Instances of noncompliance by FY 1997 Actual N/A FY 1998 Expected <5 FY 1999 Expected <2 To provide for quality health care to individuals eligible for both Medicare and AHCCCS assistance. FY 2000 Expected FY 2001 Expected <2 <2 AHCCCS or DHS/CRS with IGA requirements SUBPROGRAM SUMMARY HCA.1.12 MEDICARE PARTS A AND B PREMIUMS Contact: Lynn Dunton, Assistant Director Phone: 417-4534 A.R.S. 36-2911 Federal law established a Qualified Medicare Beneficiaries (QMB) program for two groups of individuals: QMB Onlys and QMB Duals. QMB Onlys are those individuals who meet the income and resource requirements of the program and for whom AHCCCS will pay the Medicare Part A and Part B premiums, deductibles and coinsurance. These individuals do not receive any other AHCCCS benefits. The QMB Duals meet the income and resource requirements for this category but also meet one of the federal categorical requirements (e.g., SSI or ALTCS) and are entitled to AHCCCS benefits and the payment of Medicare cost-sharing amounts. AHCCCS performs eligibility determinations for these individuals. Subprogram Mission: To provide for quality health care to individuals eligible for both Medicare and AHCCCS, acute care and ALTCS programs. Subprogram Description: AHCCCS pays Medicare Part A premiums (hospital insurance) and Part B premiums (supplemental medical insurance) on behalf of AHCCCS members eligible for Medicare/Medicaid or for those who are Qualified Medicare Beneficiaries (QMBs). This "buy-in" Health and Welfare AHCCCS Page 193 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate HCA.1.15 FY1999 Estimate 1,346.7 0.0 0.0 2,569.4 1,892.6 0.0 0.0 3,673.9 1,707.0 0.0 27.0 3,284.0 Program Total 3,916.1 5,566.5 5,018.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To process claims and make payment in a timely manner. Performance Measures FY 1997 Actual ! Claims paid on time FY 1998 Expected 100% 100% FY 1999 Expected FY 2000 Expected 100% 100% FY 2001 Expected 100% SUBPROGRAM SUMMARY HCA.1.14 DISPROPORTIONATE SHARE PAYMENTS Contact: Lynn Dunton, Assistant Director Phone: 417-4534 A.R.S. 36-2912 Subprogram Mission: To provide quality health care to individuals eligible for Premium Sharing. Subprogram Description: On February 1, 1998, a limited number of families and individuals with incomes below 200% of the Federal Poverty Level (400% for chronically ill people) will be able to purchase and receive subsidized health care with one of AHCCCS' Healthcare Group plans operating in Cochise, Maricopa, Pima, and Pinal counties. Premiums will be billed and collected through Premium Sharing Administration. AHCCCS administration will determine when the maximum number of enrollees have been reached based on the available funding. ($ Thousands) FY1997 Actual Subprogram Mission: To pass through federal and state dollars to hospitals that serve a disproportionate share of low-income and Medicaid patients. Subprogram Description: Disproportionate share payments (DSH) will be made to provide additional reimbursement to aid hospitals that serve a disproportionate share of low-income and Medicaid patients. Based on a formula established in federal and state law, payments may be made to the Arizona State Hospital, county-operated hospitals in Maricopa and Pima counties and a number of private hospitals throughout Arizona. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 20,400.0 0.0 0.0 0.0 20,400.0 0.0 Program Total 0.0 20,400.0 20,400.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To provide comprehensive processes and reporting mechanisms for eligibility review, enrollment, member billing and funds disbursement to control enrollment at or below the appropriated funds available for the program. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 49,072.9 0.0 0.0 93,291.1 46,709.6 0.0 0.0 88,016.9 44,679.4 0.0 0.0 81,000.0 Program Total 142,364.0 134,726.5 125,679.4 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To ensure disproportionate share payments (DSH) are made to proper hospitals by consultation with the Governor's Office and the Legislature. FY 1997 Actual 100% FY 1998 Expected 100% FY 1999 Expected 100% FY 2000 Expected 100% FY 2001 Expected 100% hospitals Page 194 PREMIUM SHARING Contact: Lynn Dunton, Assistant Director Phone: 417-4534 Funding and FTE Amounts: A.R.S. 36-2903.01 (R) Performance Measures ! Timely DSH payments to SUBPROGRAM SUMMARY AHCCCS FY 1997 Actual Performance Measures ! Maximum enrollment for N/A FY 1998 Expected 50% FY 1999 Expected 100% FY 2000 Expected 100% FY 2001 Expected N/A appropriated funds. HCA.1.16 SUBPROGRAM SUMMARY CHILDREN'S HEALTH INSURANCE Contact: Lynn Dunton, Assistant Director Phone: 417-4534 Subprogram Mission: To provide for quality health care to individuals eligible for Children's Health Insurance (Kids Care). Subprogram Description: Implement a Title XXI program for uninsured eligible children up to the age of 19 with gross household income up to 150% of the Federal Poverty Level (FPL) for the first year and 175% of FPL for the second year of this program. Eligibility will be streamlined and the AHCCCS benefit package will be delivered by AHCCCS health plans. Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 38,400.0 0.0 0.0 0.0 0.0 38,400.0 0.0 0.0 59.0 Subprogram Goals and Performance Measures: u Goal 1 - To provide health care for children up to age 19 within FPL limitations, providing efficient eligibility processes. FY 1998 Expected FY 1997 Actual Performance Measures ! Eligible children that receive N/A FY 1999 Expected N/A FY 2000 Expected 75% FY 2001 Expected 85% 90% health care HCA.2 PROGRAM SUMMARY LONG-TERM CARE Contact: Lynn Dunton, Assistant Director Phone: 417-4534 A.R.S. Title 36; Title XIX, SSA Program Mission: To provide quality long-term care (LTC), acute care, behavioral health services and case management to eligible ALTCS members. Program Description: AHCCCS implemented the first phase of the Arizona Long Term Care System (ALTCS) for persons with developmental disabilities on December 19, 1988, and the second phase for the elderly and physically disabled persons on January 1, 1989. Eligibility is performed by AHCCCS. Available services include care in a nursing facility, Intermediate Care Facility for the mentally retarded, Residential Treatment Facility, some additional institutions and a wide range of home and community based services. Mental health services were added for Early Periodic Screening, Diagnostic and Treatment (EPSDT) ALTCS children under age 21 by October 1, 1992, and mental health services for ALTCS members age 65 and older were added July 1, 1993. Mental health services for ALTCS members ages 21 through 64 were added October 1, 1995. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 0.0 0.0 149,316.7 262,440.6 0.0 0.0 150,370.9 286,621.0 12,759.5 0.0 154,745.0 320,910.4 Program Total 411,757.3 436,991.9 488,414.9 FTE Positions 0.0 0.0 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Performance Measures ! Influenza immunization rates among nursing facility residents ! Members whose sacral/coccygeal pressure ulcer improves HCA.3 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 86.8% 90% 91% 92% 93% 66% 70% 72% 74% 74% PROGRAM SUMMARY DES ELIGIBILITY Contact: Lynn Dunton, Assistant Director Phone: 417-4534 A.R.S. Title 36; Title XIX, SSA Program Mission: To coordinate the determination of AHCCCS eligibility with the Department of Economic Security. Program Description: The Department of Economic Security (DES) performs the eligibility determination for 65 to 70% of the AHCCCS clients, which include the TANF cash recipients who are eligible for AHCCCS, SOBRA pregnant women and children born on or after October 1, 1983, Eligible Assistance Children (EACs) and other "medical assistance only" groups for families with minor children. The Arizona Technical Eligibility Computer System (AZTECS) is an automated system for determining TANF, Food Stamps and AHCCCS eligibility in the federal SOBRA program for pregnant women and children and other "medical assistance only" programs. AHCCCS passes through state and federal funds to the Department of Economic Security to cover the cost of determining eligibility and automation of the eligibility systems. The following programs are performed within the Arizona Departments of Health Services and Economic Security. For more detail on program funding and performance please refer to those agencies. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 18,697.1 0.0 0.0 18,496.5 19,508.6 0.0 0.0 19,122.2 19,645.3 0.0 0.0 19,542.4 Program Total 37,193.6 38,630.8 39,187.7 FTE Positions 1,068.1 1,068.1 1,068.1 This Program Contains the following Subprograms: 4 Eligibility Determination 4 Medical Assistance Eligibility Process in AZTECS (SLI) HCA.3.1 Program Goals and Performance Measures: FY 1997 Actual SUBPROGRAM SUMMARY ELIGIBILITY DETERMINATION Contact: Lynn Dunton, Assistant Director Phone: 417-4534 A.R.S. 36-2901 u Goal 1 - To ensure the management and delivery of quality ALTCS services to AHCCCS members. Subprogram Mission: To coordinate the determination of AHCCCS eligibility with the Department of Economic Security. Health and Welfare AHCCCS Page 195 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS project deliverables. Subprogram Description: The Department of Economic Security (DES) performs the eligibility determination for 65 to 70% of the AHCCCS clients. They do not determine eligibility for Supplemental Security Income Cash or SSI Medical Assistance Only population, the Medically Needy/Medically Indigent, the Eligible Low-Income Children or the ALTCS population. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 18,494.6 0.0 0.0 18,329.6 19,319.9 0.0 0.0 18,950.1 19,597.3 0.0 0.0 19,494.4 Program Total 36,824.2 38,270.0 39,091.7 FTE Positions 1,068.1 1,068.1 1,068.1 Subprogram Goals and Performance Measures: u Goal 1 - To monitor DES compliance with the eligibility Intergovernmental Agreement. Performance Measures FY 1997 Actual ! Eligibility determination <3% FY 1998 Expected <3% FY 1999 Expected FY 2000 Expected <3% FY 2001 Expected <3% <3% enrollment error rate SUBPROGRAM SUMMARY HCA.3.2 MEDICAL ASSISTANCE ELIGIBILITY PROCESS IN AZTECS (SLI) Contact: Lynn Dunton, Assistant Director Phone: 417-4534 FY 1997 Actual Performance Measures ! Contract deliverables reviewed FY 1998 Expected 100% 100% Subprogram Mission: To coordinate the determination of AHCCCS eligibility with the Department of Economic Security. FY 2000 Expected 100% FY 2001 Expected 100% 100% and responded to on time HCA.4 PROGRAM SUMMARY PREADMISSION SCREENING & ANNUAL RESIDENT REVIEWS Contact: Lynn Dunton, Assistant Director Phone: 417-4534 A.R.S. Title 36; Title XIX, SSA Program Mission: To determine the appropriate level and types of specialized services required for eligible individuals with developmental disabilities or behavioral health needs who are to be placed in nursing facilities. Program Description: The Department of Economic Security (Division of Developmental Disabilities) and the Department of Health Services (Division of Behavioral Health Services) conduct Level II screenings for eligible patients in Title XIX (Medicaid) certified nursing facilities who have been identified through a Level I screening process as potentially having a mental retardation or mental illness. These screenings are conducted through an intergovernmental agreement with AHCCCS. AHCCCS passes through state and federal funds to the two departments to cover the costs of determining if the nursing facility is an appropriate placement considering level and type of service needed. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds A.R.S. 36-29; Title XIX, SSA FY 1999 Expected FY1998 Estimate FY1999 Estimate 103.3 0.0 0.0 311.7 104.4 0.0 0.0 313.2 73.3 0.0 0.0 221.4 Program Total 415.0 417.6 294.7 FTE Positions 4.0 4.0 3.0 Subprogram Description: The Arizona Technical Eligibility Computer System (AZTECS) is an automated system for determining AHCCCS eligibility in the federal SOBRA program for pregnant women and children and other "medical assistance only" programs. AHCCCS passes through state and federal funds to the Department of Economic Security (DES) to cover the cost of automating the eligibility systems. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 202.5 0.0 0.0 166.9 188.7 0.0 0.0 172.1 48.0 0.0 0.0 48.0 Program Total 369.4 360.8 96.0 FTE Positions 0.0 0.0 0.0 4 DES Case Screening and Annual Resident Reviews (SLI) 4 DHS Case Screening and Annual Resident Reviews (SLI) SUBPROGRAM SUMMARY HCA.4.1 DES CASE SCREENING AND ANNUAL RESIDENT REVIEWS (SLI) Contact: Lynn Dunton, Assistant Director Phone: 417-4534 A.R.S. Title 36; Title XIX, SSA Subprogram Mission: To determine the appropriate level and types of specialized service required for eligible individuals with developmental disabilities who are to be placed in institutional care. Subprogram Description: Subprogram Goals and Performance Measures: The Department of Economic Security/Division of Developmental Disabilities conducts Level II screenings for eligible patients in u Goal 1 - To respond to DES requests related to the MEDICS Page 196 This Program Contains the following Subprograms: AHCCCS Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Title XIX (Medicaid) certified nursing facilities who have been identified through a Level I screening process as potentially having a mental retardation. AHCCCS passes through state and federal funds to the Department of Economic Security (DES) to determine the appropriate level and type of specialized services needed. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 51.8 0.0 0.0 153.6 20.9 0.0 0.0 60.9 Program Total 204.2 205.4 81.8 FTE Positions 3.0 3.0 2.0 Subprogram Goals and Performance Measures: u Goal 1 - To monitor DES compliance with the PASARR Intergovernmental Governmental Agreement with AHCCCS. FY 1997 Actual ! Federal (HCFA) reviews that FY 1998 Expected <3% <3% FY 1999 Expected FY 2000 Expected <3% ! Federal (HCFA) reviews that <3% FY 1998 Expected FY 1999 Expected <3% FY 2000 Expected <3% FY 2001 Expected <3% <3% identify problems requiring corrective action plans PROGRAM SUMMARY DES DISABILITY DETERMINATION SERVICES ADMINISTRATION (SLI) Contact: Lynn Dunton, Assistant Director Phone: 417-4534 A.R.S. Title 36; Title XIX, SSA Program Mission: To determine eligibility for ALTCS applicants, SSI related Medical Assistance Only (SSI/MAO) and SSI related Federal Emergency Services applicants (FES) with disabilities who may be eligible under SSI disability criteria. Program Description: FY 2001 Expected <3% FY 1997 Actual Performance Measures HCA.5 FY1999 Estimate 51.5 0.0 0.0 152.7 Performance Measures Intergovernmental Agreement with AHCCCS. <3% identify problems requiring corrective action plans SUBPROGRAM SUMMARY HCA.4.2 DHS CASE SCREENING AND ANNUAL RESIDENT REVIEWS (SLI) Contact: Lynn Dunton, Assistant Director Phone: 417-4534 The Department of Economic Security (DES)/Disability Determination Services Administration, through an intergovernmental agreement with AHCCCS, determines disability entitlement for Arizona Long Term Care Systems applicants, SSI/MAO and SSI related FES applicants. AHCCCS passes through state and federal funds to the DES to cover the costs of determining eligibility for these services. ($ Thousands) Funding and FTE Amounts: FY1997 Actual A.R.S. Title 36; Title XIX, SSA Subprogram Mission: To evaluate Title XIX certified nursing facility patients who have been previously identified as potentially having a mental illness. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 101.1 0.0 0.0 101.3 102.8 0.0 0.0 102.9 104.2 0.0 0.0 104.0 Program Total 202.4 205.7 208.2 FTE Positions 2.4 2.4 2.4 Subprogram Description: The Department of Health Services/Division of Behavioral Health Services, through an intergovernmental agreement with AHCCCS, conducts Level II psychiatric evaluations of patients in Title XIX (Medicaid) certified nursing facilities who have been identified through the Level I screening process as potentially having a mental illness. AHCCCS passes through state and federal funds to the Department of Health Services (DHS) to cover the costs of determining if the nursing facility is an appropriate placement considering level and type of service needed. u Goal 1 - To monitor DES' timely determinations of disability status to allow timely ALTCS eligibility determinations. Performance Measures ! Eligibility determinations for FY 1997 Actual 96% FY 1998 Expected FY 1999 Expected 96% 96% FY 2000 Expected FY 2001 Expected 96% 96% disabled applicants that meet federally required time frames ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Goals and Performance Measures: FY1998 Estimate FY1999 Estimate 51.8 0.0 0.0 159.0 52.6 0.0 0.0 159.6 52.4 0.0 0.0 160.5 Program Total 210.8 212.2 212.9 FTE Positions 1.0 1.0 1.0 HCA.6 PROGRAM SUMMARY TITLE XIX NURSING CARE FACILITIES LICENSURE Contact: Lynn Dunton, Assistant Director Phone: 417-4534 A.R.S. Title 36; Title XIX, SSA Program Mission: Subprogram Goals and Performance Measures: To perform the federally required licensing and inspections of Title XIX certified facilities. u Goal 1 - To monitor DHS compliance with PASARR Health and Welfare AHCCCS Page 197 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Description: The Department of Health Services (DHS)/Division of Licensure, through an intergovernmental agreement with AHCCCS, determines whether institutions and suppliers of service meet the requirements for participation in the Medicaid program as it applies to licensure, certification or registration. AHCCCS passes through state and federal funds to the Department of Health Services to cover the costs of determining eligibility for these facilities. Funding related to licensure for indirect overhead for DHS, a special line item, is included in this program. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 598.1 0.0 0.0 643.0 615.2 0.0 0.0 415.7 622.5 0.0 0.0 418.5 Program Total 1,241.1 1,030.9 1,041.0 FTE Positions 24.0 24.0 24.0 Program Goals and Performance Measures: u Goal 1 - To monitor the DHS licensure Intergovernmental Agreement. Performance Measures ! DHS proposed changes to rules, FY 1997 Actual 100% FY 1998 Expected FY 1999 Expected 100% 100% FY 2000 Expected 100% FY 2001 Expected 100% limit the provision of the full scope of Title XIX services. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 102.9 0.0 0.0 99.8 101.4 0.0 0.0 101.4 104.7 0.0 0.0 104.6 Program Total 202.7 202.8 209.3 FTE Positions 4.0 4.0 4.0 Program Goals and Performance Measures: u Goal 1 - To develop a comprehensive health care delivery and financing system, for Arizona's Indian Tribes. Performance Measures ! Tribes for which behavioral health IGAs are established ! Meetings with Inter Council of Arizona regarding enhancing access to health care services (including EPSDT, demonstration projects) ! Tribes trained annually on how to use the council's health care lending library and how to incorporate it into their health care education programs FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected <75% <78% <80% <82% <84% +4 +4 +4 +4 +4 100% 100% 100% 100% 100% statute, survey process, etc. that are responded to by AHCCCS on time u Goal 2 - To facilitate Indian health care communications, planning and discussion among tribes, this state and federal agencies. HCA.7 Performance Measures ! Times provided requested PROGRAM SUMMARY technical assistance to the tribes ! Times that Indian Health Resource Directory is published and distributed ! Responses to proposed federal policy and budget changes that impact tribes INDIAN HEALTH CARE ADVISORY COUNCIL (SLI) Contact: Maryetta Patch, IHC Exec Dir. Phone: 995-1400 A.R.S. Title 36; Title XIX, SSA FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% 100% 1 1 1 1 1 100% 100% 100% 100% 100% Program Mission: To develop a comprehensive health care delivery system for Arizona's Indian population. HCA.8 Program Description: Contact: John H. Kelly, Director Phone: 417-4680 The Advisory Council on Indian Health Care was established in 1990. The legislature's mandated goal is to develop and maintain a comprehensive health care delivery system for the well-being of Arizona's Indian population and efficiently utilize state and federal funds. The Council does this in part, through actively working with tribes, providing them with consultation services, technical assistance and other professional services and by establishing a collaborative relationship with AHCCCS and Indian Health Services (IHS). The Council's work can be significantly impacted by changes in federal and state policy and funding. To ensure that the more than 250,000 tribal members receive the full scope of Title XIX services, provider services may need to be enhanced, particularly in rural areas. Arizona Indian Tribes have limited expertise and resources to establish, maintain and deliver the full scope of needed services. The primary provider for Arizona's Indian tribes, Indian Health Services, may experience quarterly funding constraints that Page 198 PROGRAM SUMMARY CENTRAL ADMINISTRATION AHCCCS A.R.S. Title 36; Title XIX, SSA Program Mission: To administer innovative managed care programs effectively and efficiently, and continually improve accessibility and delivery of quality health care to eligible members through integrated health care systems. Program Description: Administration contracts with program contractors and health plans, which agree to accept a capitated monthly payment for the cost of providing medical care to enrolled members. Administration responsibilities related to health plan and program contractor contracting include rate negotiations, financial and operational oversight of health plans and program contractors, and quality of Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS care assessment. Administration also manages a fee-for-service payment system that covers medical bills for IHS enrolled members and emergency services for undocumented aliens. Additional Administration responsibilities include the development and maintenance of the management information system; adjudicating provider or eligibility grievances; policy development and research; agency financing and accounting; and performing eligibility determinations for the Arizona Long-Term Care System. Eligibility for the Acute Care program is conducted by the Department of Economic Security, counties and the Social Security Administration. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FY1998 Estimate FY1999 Estimate 30,224.8 0.0 0.0 34,776.8 28,699.3 0.0 0.0 32,170.1 29,963.5 1,277.0 8,000.0 35,364.4 65,001.6 60,869.4 74,604.9 ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,227.8 0.0 0.0 1,098.7 1,316.8 0.0 0.0 1,172.5 1,342.5 0.0 0.0 1,195.4 Program Total 2,326.5 2,489.3 2,537.9 FTE Positions 58.0 58.0 57.0 Subprogram Goals and Performance Measures: u Goal 1 - To oversee the development and implementation of the AHCCCS Quality Initiative (AQI) with an emphasis on enhancing teamwork and improving customer relations. FY 1997 Actual Performance Measures ! Staff trained in AQI within one FY 1998 Expected 56% FY 1999 Expected 95% 95% FY 2000 Expected FY 2001 Expected 95% 95% year of employment FTE Positions 1,107.2 1,107.2 1,169.2 This Program Contains the following Subprograms: 4 4 4 4 4 4 4 4 4 Office of the Director Office of Policy Analysis and Coordination u Goal 2 - To ensure and maintain the integrity of the AHCCCS program through timely audits and investigations of reports of fraud and abuse. FY 1997 Actual Performance Measures Office of Managed Care ! Preliminary fraud and abuse 90% FY 1999 Expected 90% 90% FY 2000 Expected FY 2001 Expected 90% 90% investigations completed within 45 days Information Services Division Division of Business and Finance u Goal 3 - To provide information to the general public, minority communities, and organizations, and liaison with the media and government officials. Office of the Medical Director Office of Grievance and Appeals Division of Member Services FY 1997 Actual Performance Measures Department of Administration Data Center HCA.8.1 FY 1998 Expected ! Customer satisfaction FY 1998 Expected N/A FY 1999 Expected 90% 90% FY 2000 Expected FY 2001 Expected 90% 90% SUBPROGRAM SUMMARY OFFICE OF THE DIRECTOR Contact: John H. Kelly, Director Phone: 417-4680 u Goal 4 - To oversee the Agency litigation and to ensure the agency implements its goals in compliance with state and federal statutes and regulations. A.R.S. Title 36; Title XIX, SSA Performance Measures FY 1997 Actual ! Administrative grievance Subprogram Mission: hearings referred to external counsel ! Assigned projects reviewed within 30 days To oversee and ensure that AHCCCS realizes its mission, goals, and core values in order to move towards its vision. Subprogram Description: HCA.8.2 The subprogram provides the overall policy direction for the agency with specific staff dedicated to Public Information Office, Human Resources, General Counsel, Office of Program Integrity and coordinating the agency strategic planning process.. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 12% 8-12% 8-12% 8-12% 8-12% 95% 95% 95% 95% 95% SUBPROGRAM SUMMARY OFFICE OF POLICY ANALYSIS AND COORDINATION Contact: Lynn Dunton, Assistant Director Phone: 417-4534 A.R.S. Title 36; Title XIX, SSA Subprogram Mission: To coordinate agency-wide programmatic planning and policy development. Subprogram Description: The division is currently responsible for drafting and monitoring state and federal legislation, coordinating development and adoption of administrative rules, serving as the agency's liaison to Health and Welfare AHCCCS Page 199 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS the federal Health Care Financing Administration (HCFA) Congressional and legislative staff, and external agencies and advocacy groups, coordinating the submittal and monitoring of the AHCCCS federal waiver, maintaining the AHCCCS State Plan, and Liaison for Native American. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 307.6 0.0 0.0 263.4 345.0 0.0 0.0 305.5 369.6 0.0 0.0 327.2 Program Total 571.0 650.5 696.8 FTE Positions 14.0 14.0 14.0 Subprogram Goals and Performance Measures: u Goal 1 - To monitor the status of the AHCCCS program waiver and coordinate submission of required deliverables to HCFA. FY 1997 Actual Performance Measures ! Timely submission of "Waiver FY 1998 Expected 100% 100% FY 1999 Expected 100% FY 2000 Expected 100% FY 2001 Expected General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1998 Expected 95% FY 1999 Expected 95% 95% FY 2000 Expected 95% FY 2001 Expected 95% Performance Measures ! Inquiries responded to within FY 1997 Actual FY 1998 Expected 95% FY 1999 Expected 95% 95% FY 2000 Expected 95% FY 2001 Expected 95% three days regarding client service issues HCA.8.3 2,397.4 0.0 0.0 1,577.7 Program Total 3,412.5 3,842.3 3,975.1 FTE Positions 84.0 84.0 89.0 Subprogram Goals and Performance Measures: u Goal 1 - To ensure compliance with federal Medicaid Eligibility Quality Control (MEQC) requirements. denied/discontinued reviews conducted ! Cases reported on ! Potential error cases reviewed ! ALTCS eligibility case error To enhance the capability of the AHCCCS program by providing quality health care services and obtaining full economic value for monetary resources expended. Subprogram Description: This Office is the main contact with AHCCCS health plans and program contractors. It ensures that the health plans and program contractors continue to be viable economic entities while providing proper care to clients. In addition to regular audits, health plans and program contractors are required to submit data showing the utilization of services by members. This Office, with the assistance of research and actuaries, is responsible for negotiating contracts AHCCCS FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 862/110 850/110 850/110 850/110 850/110 100% 100% 100% 100% 100% 862 850 850 850 850 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3,373 2,734 2,750 2,750 2,750 3.9% 2.8% 3% 3% 3% rates u Goal 3 - To ensure Acute health plans and ALTCS program contractors (collectively referred to as health plans) comply with AHCCCS contract. ! Acute and ALTCS health plan Subprogram Mission: Page 200 Performance Measures ! Cases reviewed Performance Measures A.R.S. Title 36; Title XIX, SSA FY 1997 Actual u Goal 2 - To identify erroneous county eligibility certifications to determine if the county's error rate exceeds 3% to initiate county's corrective action plan to reduce the overall error rate. SUBPROGRAM SUMMARY OFFICE OF MANAGED CARE Contact: Branch McNeal, Assistant Director Phone: 417-4104 FY1999 Estimate 2,317.3 0.0 0.0 1,525.0 approval of rule packages. u Goal 3 - To resolve problems raised to the Director's Office by customers. FY1998 Estimate 2,084.5 0.0 0.0 1,328.0 ! Active cases and FY 1997 Actual ! Timely submissions and FY1997 Actual Performance Measures u Goal 2 - To maintain accurate AHCCCS statutes, regulations and the State Plan to ensure compliance with federal and state legal requirements. ($ Thousands) Funding and FTE Amounts: 100% and Special Terms and Conditions" documents and reports and State Plan Amendments to HCFA. Performance Measures with the health plans and program contractors as well as rate setting and encounter reporting. OMC coordinates oversight of the delivery of behavioral health services through ALTCS program contractors and through a contract with the Department of Health Services for acute care members. OMC also is responsible for health plans and program contractors' eligibility quality control activities. field reviews completed on time ! Financial viability issues detected prior to an impact on contract ! Plans that have experienced improvement in data validation study results FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 90% 90% 90% 90% 90% u Goal 4 - To ensure the availability and accessibility of AHCCCS health plan providers throughout the state. Performance Measures ! Rural counties with at least FY 1997 Actual 13 FY 1998 Expected 13 FY 1999 Expected 13 FY 2000 Expected 13 FY 2001 Expected 13 two competitive risk health plans available Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 5 - To ensure cost-effective capitation rates. FY 1997 Actual Performance Measures ! Time capitation rate increases FY 1998 Expected 100% 100% FY 1999 Expected FY 2000 Expected 100% 100% FY 2001 Expected 100% are less than the national health inflation index Performance Measures u Goal 6 - To improve the acceptance of data collected from health plans and program contractors on encounter submissions. FY 1997 Actual Performance Measures u Goal 2 - To provide timely and accurate, analysis and technical interpretation of impact of legislation, policy, rule and regulations on the prepaid medical management information system (PMMIS). ! New day encounter tapes FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 80% 87% 93% 94% 95% 95% 96% 97% 97% 97% 8% 5% 3% 3% 3% loaded ! Pended correction encounter FY 1997 Actual ! Timely implementation of FY 1998 Expected 100% 100% FY 1999 Expected FY 2000 Expected 100% 100% FY 2001 Expected 100% application enhancements mandated by state and federal government u Goal 3 - To develop, maintain, and enhance computerized PMMIS application systems as dictated by cost efficiencies and agency needs. tapes passed ! Pended corrections made more than 100 days old HCA.8.4 Performance Measures FY 1997 Actual ! Committed release FY 1998 Expected 90% 90% INFORMATION SERVICES DIVISION Contact: Jim Wang, Assistant Director Phone: 417-5908 90% A.R.S. Title 36; Title XIX, SSA Subprogram Mission: To meet the information processing and delivery requirements of AHCCCS and its external entities in an accurate, timely, cost effective, and service oriented manner. Subprogram Description: ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FY1998 Estimate Subprogram Mission: To provide administrative and technical support by developing the budget, monitoring expenditures and assuring proper fiscal control of administrative and programmatic costs. Subprogram Description: The division is responsible for the overall maintenance and acquisition of automation for the agency. FY1999 Estimate 5,607.7 0.0 0.0 7,365.6 4,611.5 0.0 0.0 6,713.1 5,202.0 0.0 0.0 7,572.8 12,973.3 11,324.6 12,774.8 The division is responsible for the budgeting and accounting for the agency's financial operations, overseeing third-party liability, program and administrative contracts negotiation, development and awards. This division oversees processing of fee for service claims, premium sharing administration, health care group administration as well as provider assistance, reinsurance processing, registration, and training . In addition, the division is in charge of purchasing, facilities planning, facilities management, and all accounting related functions (e.g., federal reporting, revenue, accounts payable, payroll, fixed asset inventory). ($ Thousands) Funding and FTE Amounts: FTE Positions 130.0 130.0 Subprogram Goals and Performance Measures: FY 1997 Actual 100% 100% FY 1998 Expected 100% 100% FY 1999 Expected 100% 100% FY1997 Actual 130.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u Goal 1 - To maximize federal funds participation (FFP) from the Health Care Finance Administration (HCFA) for Information Services Division (ISD) programs. Advance Planning Documents (APD) for all possible FFP ! Success rate on APD acceptance by HCFA 90% 90% FY 2001 Expected SUBPROGRAM SUMMARY HCA.8.5 DIVISION OF BUSINESS AND FINANCE Contact: Jim Cockerham, Assistant Director Phone: 417-4059 A.R.S. Title 36; Title XIX, SSA ! Timely submissions of FY 2000 Expected implementations done on time SUBPROGRAM SUMMARY Performance Measures FY 1999 Expected FY 2000 Expected 100% 100% FY 2001 Expected FY1998 Estimate FY1999 Estimate 7,092.5 0.0 0.0 6,098.8 7,565.4 0.0 0.0 5,863.3 6,492.5 1,277.0 8,000.0 5,682.5 Program Total 13,191.3 13,428.7 21,452.0 FTE Positions 149.2 149.2 163.2 100% 100% Subprogram Goals and Performance Measures: u Goal 1 - To administer a streamlined claims processing system, including the integration of an electronic format for provider claims submission, inquiry, payment and remittance. Performance Measures ! Claims adjudicated within 30 FY 1997 Actual 88% FY 1998 Expected 90% FY 1999 Expected 92% FY 2000 Expected 92% FY 2001 Expected 92% days. Health and Welfare AHCCCS Page 201 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Available discounts realized ! Claims electronically submitted 88% 90% 92% 92% 92% Baseline 30% 40% 45% 50% u Goal 2 - To ensure timely and accurate processing and tracking of payment to all program and administrative vendors. Performance Measures ! Programmatic capitation FY 1997 Actual FY 1998 Expected 100% 100% FY 1999 Expected 100% FY 2000 Expected FY 2001 Expected 100% This division is responsible for ensuring that AHCCCS members are provided the quality of care to which they are entitled, in the most cost-effective manner. This involves important activities widely used by health providers to contain cost and ensure quality: prior authorization, quality assurance and utilization review. ($ Thousands) Funding and FTE Amounts: FY1997 Actual 100% FY1998 Estimate FY1999 Estimate disbursements made on time General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u Goal 3 - To enhance fiscal and budgetary control by generating an accurate summary of all current and expected funding sources and expenditures. Performance Measures ! Federal financial reports submitted within federal required time frames. ! Interest penalties incurred as identified by the annual CMIA audit performed by DOA FY 1997 Actual FY 1998 Expected 100% 100% $4,473 $4,000 FY 1999 Expected 100% $2,000 FY 2000 Expected FY 2001 Expected 100% ! Timely submission of request FY 1997 Actual FY 1998 Expected 100% 100% FY 1999 Expected $0 100% FY 2000 Expected $0 FY 2001 Expected 100% 100% u Goal 5 - To maximize recoveries from all available sources. ! Gross third party liability FY 1997 Actual FY 1998 Expected $6.2 $4.3 FY 1999 Expected $2 FY 2000 Expected FY 2001 Expected $2 u Goal 6 - To ensure a positive environment that positions the Health Care Group for changes resulting from insurance market reforms, industry practices, legislation, and regulation. ! Total Health Care Group enrollment FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 21,331 22,443 23,741 25,114 20,272 ! Enrollment provided within FY 1997 Actual FY 1998 Expected N/A 50% FY 1999 Expected 100% FY 2000 Expected 100% FY 2001 Expected N/A appropriation SUBPROGRAM SUMMARY HCA.8.6 OFFICE OF THE MEDICAL DIRECTOR Contact: Leonard Jasinski, M.D., Medical Director Phone: 417-4241 3,058.3 3,063.9 FTE Positions 49.0 49.0 49.0 Subprogram Goals and Performance Measures: Performance Measures ! Inappropriate use of the FY 1997 Actual FY 1998 Expected N/A Baseline FY 1999 Expected FY 2000 Expected -2% FY 2001 Expected -2% -2% emergency room for acute care health plan members. u Goal 2 - To develop provider standards for provider registration and provider network standards to measure availability and accessibility of services. Performance Measures FY 1997 Actual ! Provider registration standards Baseline FY 1998 Expected 100% FY 1999 Expected FY 2000 Expected 100% FY 2001 Expected 100% 100% maintained u Goal 3 - To improve the health status for children. Performance Measures ! Age appropriate immunization FY 1997 Actual FY 1998 Expected 75% 80% FY 1999 Expected 85% FY 2000 Expected FY 2001 Expected 90% 90% u Goal 4 - To improve the health status of AHCCCS enrolled women. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Women receiving annual 34% 36% 38% 40% 42% cervical screening ! Enrolled pregnant women who receive prenatal care within the first 14 weeks of pregnancy N/A Baseline +3% +3% +3% SUBPROGRAM SUMMARY HCA.8.7 OFFICE OF GRIEVANCE AND APPEALS Contact: Charles Adornetto, Assistant Director Phone: 417-4195 A.R.S. Title 36; Title XIX, SSA A.R.S. Title 36; Title XIX, SSA Subprogram Mission: Subprogram Mission: To develop medical policy, and continuously monitor compliance with such policy, ensuring quality of care standards. Subprogram Description: Page 202 2,627.6 rate for the two year old children enrolled in AHCCCS u Goal 7 - To provide comprehensive processes and reporting mechanisms for Premium Sharing (3 year pilot) eligibility review, enrollment, member billing and funds disbursement to control enrollment at or below the appropriated funds available for the program. Performance Measures Program Total $2 recovered (millions) Performance Measures 1,076.7 0.0 0.0 1,987.2 u Goal 1 - To refine and monitor a quality/utilization management system that promotes the delivery of quality services in an efficient and effective manner. and updates Performance Measures 1,074.7 0.0 0.0 1,983.6 100% u Goal 4 - To develop an agency administrative, acute and LTC program budget, that is submitted timely and accurate. Performance Measures 958.8 0.0 0.0 1,668.8 To timely resolve grievances and appeals within the guidelines of federal and state statute and rules. Subprogram Description: AHCCCS Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS The Office of Grievance and Appeals (OGA) staff reviews and considers grievances and eligibility appeals from AHCCCS applicants, members, medical providers and contractors in an attempt to settle differences without further costly legal measures (i.e., superior court). Most grievances are first processed through the less costly informal resolution process. When grievants are dissatisfied with an informal decision, or the grievance involves a complex legal issue or has high dollar or programmatic impact, the grievance is set directly to hearing, as are all eligibility appeals. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 582.1 0.0 0.0 443.3 Program Total FY1999 Estimate 539.1 0.0 0.0 482.4 1,025.4 FTE Positions 594.9 0.0 0.0 532.5 1,021.5 26.0 9,594.7 0.0 0.0 11,721.6 10,745.4 0.0 0.0 13,253.0 Program Total 20,876.7 21,316.3 23,998.4 FTE Positions 597.0 597.0 641.0 Subprogram Goals and Performance Measures: u Goal 1 - To administer eligibility processes for ALTCS and SSI-MAO in a timely manner. 1,127.4 26.0 26.0 ! All SSI related eligibility ! Applications processed on time ! All SSI-related financial u Goal 1 - To administer an effective and efficient informal grievance process. rederterminations performed or projected ! Financial redeterminations processed on time ! ALTCS medical reassessments performed or projected ! Medical reassessments processed on time FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Member grievances completed 95% 95% 95% 95% 95% within 30 days from date of receipt ! Provider grievances completed within 60 days from date of receipt 95% 95% 95% 95% 95% FY 1997 Actual FY 1998 Expected 95% FY 1999 Expected 95% FY 2000 Expected 95% 95% ! Eligibility accuracy as FY 2001 Expected 95% FY 2000 Expected FY 2001 Expected 29,863 31,873 33,900 35,927 96% 95% 96% 97% 98% 18,728 26,397 28,174 29,966 31,758 96% 96% 96% 96% 96% 13,197 18,820 20,087 21,365 22,643 96% 97% 97% 97% 97% FY 1997 Actual 97% FY 1998 Expected 98% FY 1999 Expected 98% FY 2000 Expected FY 2001 Expected 98% 98% u Goal 3 - To ensure that member information in the recipient data base is accurate and updated in a timely manner. Performance Measures ! Timely completion for SUBPROGRAM SUMMARY emergency referrals ! Timely completion for priority & regular referrals ! Timely reconciliation of AHCCCS with other governmental data bases DIVISION OF MEMBER SERVICES Contact: Diane Ross, Assistant Director Phone: 417-4590 A.R.S. Title 36; Title XIX, SSA FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% 100% 955 95% 95% 95% 96% 100% 100% 100% 100% 100% u Goal 4 - To provide accurate eligibility and enrollment information to providers and members in a timely manner. Subprogram Mission: To help AHCCCS-eligible members access health care. Subprogram Description: This division is responsible for the determination of eligibility for the Arizona Long Term Care System (ALTCS) and for other SSIrelated Medical Assistance Only (MAO) programs; for enrolling eligible acute care and ALTCS members; for providing member eligibility and enrollment information. The division maintains dayto-day liaison with, and oversight of, the Department of Economic Security and the counties that perform AHCCCS eligibility determinations. Health and Welfare FY 1999 Expected measured by Quality Control sample resolved within the requirements of federal regulation and state statute. HCA.8.8 25,510 FY 1998 Expected u Goal 2 - To determine eligibility in an accurate manner. Performance Measures u Goal 2 - To administer an effective and efficient formal grievance process. FY 1997 Actual applications (including ALTCS, QMB &SSI-MAO) Subprogram Goals and Performance Measures: ! Matters set for hearing that are FY1999 Estimate 9,399.9 0.0 0.0 11,476.8 Performance Measures Performance Measures FY1998 Estimate ($ Thousands) Funding and FTE Amounts: Performance Measures ($ Thousands) Funding and FTE Amounts: AHCCCS Performance Measures FY 1997 Actual ! Accurate actions (no major Baseline 97% 97% 97% 98% 10% 10% 9% 9% 8% 98% 98% 98% 98% 98% errors) based on MFIS QA results ! Telephone call abandons due to client or provider unwillingness to wait for operator's assistance. ! Accurate verifications measured by internal Quality Control FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected Page 203 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS SUBPROGRAM SUMMARY HCA.8.9 DEPARTMENT OF ADMINISTRATION DATA CENTER Contact: Jim Wang, Assistant Director Phone: 417-5908 A.R.S. Title 36; Title XIX, SSA Subprogram Mission: To monitor the provision of data processing services received from DOA Data Center to ensure services are provided in an efficient and cost effective manner. Subprogram Description: AHCCCS obtains computer processing services from the Department of Administration (DOA) Data Center. The provision of these services requires that DOA Data Center have sufficient operating staff, technical support services and delivery service of computer input and output between DOA Data Center and AHCCCS. Copies of operating manuals and documentation associated with services are also provided, as well as back-up support in case of failure of AHCCCS' remote job entry equipment. For these services, AHCCCS pays direct costs associated with equipment, software and services used solely by AHCCCS and indirect costs for the expenditures associated with managing and operating a Data Center. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,963.8 0.0 0.0 5,033.3 1,334.8 0.0 0.0 2,403.1 1,742.5 0.0 0.0 3,236.1 Program Total 7,997.1 3,737.9 4,978.6 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To effectively establish and maintain data and telecommunication networks to DOA. FY 1997 Actual Performance Measures ! Time adequate support is FY 1998 Expected 100% FY 1999 Expected 100% 100% FY 2000 Expected 100% FY 2001 Expected 100% provided to minimize direct and indirect costs by providing required information to DOA in an accurate and timely manner. u Page 204 u u u u u AHCCCS Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY DEA Dr. Linda Blessing, Director Contact: Karl Matzinger, Acting Manager 542-3786 Agency Mission: To work with the people we serve to achieve their self-sufficiency. The Department of Economic Security (DES) combines all of Arizona's human service programs within a single agency. Each month, DES' services are sought by more than 1 million Arizona children, adults, and families. ($ Thousands) Agency Summary: FY1997 Actual FY1998 Estimate FY1999 Estimate 102,730.8 112,538.1 113,969.4 6,116.1 6,652.0 6,203.4 13,325.0 16,450.7 16,636.8 ADMINISTRATION Ø AAA HOME AND COMMUNITY BASED SERVICES Ø ELDER RIGHTS Ø OLDER WORKERS Ø ADMINISTRATION- Ø COMPREHENSIVE MEDICAL AND DENTAL 10,176.6 12,451.1 11,914.2 28,184.4 35,951.6 47,819.3 12,705.8 13,597.2 16,116.4 13,062.7 12,702.8 15,537.1 166,762.7 178,497.2 215,426.2 Ø INSTITUTIONAL SERVICES Ø MEDICAL SERVICES Ø REHABILITATION SERVICES 22,762.6 24,463.6 26,097.2 26,108.9 29,375.7 33,990.9 56,191.7 65,575.5 73,613.0 Ø EMPLOYMENT SECURITY TRAINING Ø JOB PARTNERSHIP ACT 202,840.2 227,294.1 232,330.4 35,569.9 40,235.6 51,416.6 OPPORTUNITIES AND Ø JOB BASIC SKILLS 15,131.0 27,762.8 29,186.3 268.5 15.0 75.0 PROGRAM Ø CHILD SUPPORT Ø ADMINISTRATIONDEVELOPMENTAL CASE MANAGEMENT Ø DDD SERVICES HOME AND Ø DDD COMMUNITY BASED SERVICES 1,308.5 Capital Funds Agency Total 1,259.4 1,434.6 2,348.7 HUNGER Ø COORDINATED PROGRAMS 1,983.8 2,127.1 2,066.7 HOMELESS Ø COORDINATED PROGRAMS 3,364.7 3,394.0 3,196.3 ASSISTANCE Ø EMERGENCY (SLI) 1,557.1 1,646.2 1,696.5 Ø DOMESTIC VIOLENCE 3,710.9 3,826.3 4,420.0 Ø 3,383.8 4,463.2 5,441.8 363.3 427.8 409.4 4,991.4 5,053.4 4,937.5 13,983.4 19,968.9 21,591.1 PROGRAM 634,791.9 629,211.0 565,602.8 48,392.3 50,420.5 63,297.6 FAMILIES 3,660.6 4,163.5 4,411.3 13,216.5 16,064.9 23,884.6 14,479.5 15,267.6 18,448.2 1,622,561.0 1,765,641.1 1,845,416.2 ($ Thousands) Funding and FTE Summary: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal Capital Funds Agency Total SERVICES ADMINISTRATION Health and Welfare 120,083.1 13,745.6 7,386.6 Ø CHILD ABUSE PREVENTION Ø FAMILY PRESERVATION Ø CHILD PROTECTION 103,136.6 369.8 7,047.3 Ø FAMILY ASSISTANCE FOR Ø ADMINISTRATION CHILDREN, YOUTH AND 67,559.6 12,861.8 6,352.5 Ø UTILITY ASSISTANCE Ø DISABILITY DETERMINATION CHILD Ø COMPREHENSIVE CARE 327.7 ACTION Ø COMMUNITY PROGRAM AND Ø INFORMATION REFERRAL (SLI) 90,807.7 11,825.9 COMMUNITY SERVICES REFUGEE RESETTLEMENT PROGRAM 81,193.6 DISABILITIES Agency Description: Ø ADMINISTRATION-AGING AND ADULT SERVICES 75,419.8 SERVICES DEPARTMENT OF ECONOMIC SECURITY Ø CENTRAL Ø ALTERNATIVE FAMILY FTE Positions FY1997 Actual FY1998 Estimate FY1999 Estimate 352,061.8 7,911.3 382,335.6 879,983.8 387,302.8 15,786.9 421,711.0 940,825.4 421,131.0 26,857.7 433,592.5 963,760.0 1,622,292.5 1,765,626.1 1,845,341.2 268.5 15.0 75.0 1,622,561.0 1,765,641.1 1,845,416.2 9,617.9 9,690.4 9,798.4 Agency Goals and Key Performance Measures: u Goal 1 - To increase client self-sufficiency. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! IV-D collections (thousands) $147,139.7$160,000.0$173,600.0$186,600.0$199,600.0 21% 20% 20% 20% 20% ! CA recidivism rate for cases closed due to employment 47,889 55,206 61,975 64,502 66,950 ! ESA, JOBS, and RSA clients placed into employment 72.4% 73.4% 74.4% 75.4% 76.4% ! JOBS retention rate for 90 days $5.98 $6.10 $6.22 $6.34 $6.46 ! JOBS average wage at placement NA 75% 90% 90% 90% ! JOBS two parent work participation rate Department of Economic Security Page 205 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! JOBS general work participation rate NA 30% 35% 40% 45% PROGRAM SUMMARY CENTRAL ADMINISTRATION u Goal 2 - To improve DES performance. Key Performance Measures DEA.1 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 Program Mission: ! Total children for whom paternity was established in the IV-D caseload, including the Hospital Based Paternity Program ! IV-D support orders established ! Food Stamp payment accuracy rate ! Cash Assistance total payment accuracy rate ! APS investigation rate ! Cost avoidance of field investigation cases (thousands) 15,691 16,704 17,620 18,609 19,678 7,068 7,633 8,244 8,904 9,616 92.5% 94.7% 94.8% 94.9% 95.0% 95.0% 95.5% 96.0% 96.0% 96.0% 75.40% 74.82% 74.82% 80.00% 85.00% $21,659.5 $18,500.0 $18,500.0 $18,500.0 $18,500.0 ! Sites where low-income pregnant women may apply for medical assistance FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 392 402 412 422 432 u Goal 4 - To increase community employment opportunities. Key Performance Measures ! Volunteer participants placed into training opportunities The Central Administration of the DES consists of the Office of the Director, Governor's Advisory Council on Aging (GACA), Governor's Council on Developmental Disabilities (GCDD), Interagency Coordinating Council for Infants and Toddlers (ICC), Employee Services and Support, Business and Finance, Technology Services, and Public Assistance Collections (PAC). ($ Thousands) Funding and FTE Amounts: FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A 1,000 800 600 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 600 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A N/A 6% 8% 10% 15% 15% 12% 12% 12% u Goal 6 - To encourage innovation aligned with our mission. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! EMPOWER offices 4 49 95 95 95 ! Offices converted to EMPOWER ! CPS and Family Builders response rate 4 45 46 N/A N/A 84% 92% 96% 96% 96% Page 206 FY1999 Estimate 27,134.6 260.0 17,052.3 58,283.9 34,200.9 775.4 15,845.9 61,715.9 33,650.0 787.3 16,969.1 62,563.0 Program Total 102,730.8 112,538.1 113,969.4 FTE Positions 1,246.5 1,230.5 1,160.0 4 4 4 4 4 4 4 4 Office of the Director Governor's Advisory Council on Aging Governor's Council on Developmental Disabilities Interagency Coordinating Council for Infants and Toddlers Employee Services and Support Business and Finance Technology Services Public Assistance Collections DEA.1.1 ! CPS employee satisfaction ! Annual turnover for DDD case managers FY1998 Estimate This Program Contains the following Subprograms: u Goal 5 - To increase employee satisfaction. Key Performance Measures Program Description: FY1997 Actual u Goal 3 - To increase stakeholder partnerships. Key Performance Measures To provide leadership, direction, coordination and support to enable the Department of Economic Security (DES) to achieve its mission and vision. SUBPROGRAM SUMMARY OFFICE OF THE DIRECTOR Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 Subprogram Mission: To provide leadership, direction, coordination, and support to enable the Department of Economic Security (DES) to achieve its mission and vision. Subprogram Description: The Director's Office of the DES consists of the director, deputy director for Protective, Social and Community Services, deputy director for Employment, Economic Assistance, and Operations, and the Office of Communications. Note: The Office of the Director coordinates and supports department-wide and division Department of Economic Security Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS aging issues goals and objectives. u Goal 2 - To improve the efficacy of the aging services system through the development of public/private partnerships. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 6,442.1 0.0 4,331.3 19,191.6 2,470.5 190.9 1,595.6 4,850.0 2,070.5 76.1 1,227.8 5,782.2 Program Total 29,965.0 9,107.0 9,156.6 FTE Positions 512.0 107.5 75.0 Performance Measures ! Educational, training, special FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! No data provided The Governor's Advisory Council on Aging (GACA) is a policy advisory body and does not have regulatory authority. It was established and organized to meet the responsibilities and duties prescribed in A.R.S. 46-183. The Council advises the Governor, the Legislature and state departments about aging policies and programs. The Council works to find solutions to the current aging problems and lay groundwork for the future needs of an increasingly aging population. ($ Thousands) 0.0 0.0 25.0 0.0 0.0 0.0 25.0 0.0 Program Total 7.2 25.0 25.0 FTE Positions 4.5 4.5 4.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 548.9 0.0 0.0 0.0 548.6 Program Total 619.3 548.9 548.6 FTE Positions 7.0 7.0 7.0 u Goal 1 - To actively support and promote self determination activities and leadership development of persons with disabilities and their families. Performance Measures ! Legislative bills passed on Health and Welfare 3 4 5 FY 2000 Expected 5 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Graduates in Partners in 25 20 20 20 20 Policymaking ! Increase in peer mentors NA NA 10% 10% 10% u Goal 2 - To assist individuals gain employment. Performance Measures ! Self-employed individuals with u Goal 1 - To continue to find legislative avenues to resolve aging problems or needs. FY 1999 Expected FY1999 Estimate 0.0 0.0 1.4 617.9 Subprogram Goals and Performance Measures: FY 1998 Expected FY1998 Estimate Subprogram Goals and Performance Measures: FY1999 Estimate 0.0 0.0 7.2 0.0 FY 1997 Actual 1,000 ($ Thousands) Funding and FTE Amounts: Subprogram Description: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,000 Subprogram Mission: FY1997 Actual FY1998 Estimate 1,000 The Governor's Council on Developmental Disabilities (GCDD) is a planning and advocacy body. It was established in 1974 and organized to meet the responsibilities and duties prescribed in A.R.S. 41-2451 to 41-2454, as amended in 1989, and Public Law 98-527, amended by Public Law 104-183 in 1996. To advise the Governor, Legislature and all state departments which the Council deems necessary on all matters and issues relating to the aging population, including the administration of the State Plan on Aging. FY1997 Actual FY 2001 Expected Subprogram Description: Subprogram Mission: Funding and FTE Amounts: FY 2000 Expected To bring together persons with disabilities representing Arizona's cultural diversity, their families and other community members to protect rights, eliminate barriers, and jointly promote equal opportunities and self determination and increase options through statewide planning, advocacy, monitoring, and community action for public policy change. SUBPROGRAM SUMMARY DEA.1.2 GOVERNOR'S ADVISORY COUNCIL ON AGING Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 46-183 Performance Measures 600 FY 1999 Expected SUBPROGRAM SUMMARY DEA.1.3 GOVERNOR'S COUNCIL ON DEVELOPMENTAL DISABILITIES Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-2451 to 41-2454 u Goal 1 - The Office of the Director coordinates and supports departmentwide and division goals and objectives. FY 1997 Actual 1,375 FY 1998 Expected topic forums, workshops, focus groups, and task force participants Subprogram Goals and Performance Measures: Performance Measures FY 1997 Actual FY 2001 Expected disabilities ! Reduction of individuals on ESS waiting list FY 1997 Actual FY 1998 Expected FY 1999 Expected NA NA Baseline NA NA 10% FY 2000 Expected FY 2001 Expected 12 12 10% 10% 5 Department of Economic Security Page 207 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 3 - To promote a free, appropriate public education for all students with disabilities. FY 1997 Actual Performance Measures ! Advocates trained ! Special Education funding for students with moderate and severe disabilities (in millions) 56 FY 1998 Expected 56 FY 1999 Expected FY 2000 Expected 60 FY 2001 Expected 65 70 $301,000 $326,000 $338,000 $348,000 $358,000 .0 .0 .0 .0 .0 u Goal 4 - To partner with state service systems to assist them in becoming truly family friendly and family/consumer driven, by increasing family control of services, choices/options for families, and flexibility of services. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Family support participants NA 390 429 472 519 ! Increase in family support NA Baseline 10% 10% 10% group participants SUBPROGRAM SUMMARY DEA.1.4 INTERAGENCY COORDINATING COUNCIL FOR INFANTS AND TODDLERS Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 PL 105-17 Subprogram Goals and Performance Measures: u Goal 1 - To implement the early intervention program statewide in a manner which is equitable and culturally appropriate. Performance Measures FY 1997 Actual ! Families rating services as NA FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 80% NA Baseline 80% "good" or "excellent" u Goal 2 - To implement a credentialing process for early interventionists based on standards adopted by the Interagency Coordinating Council for Infants and Toddlers. Performance Measures FY 1997 Actual ! Individuals working as NA FY 1998 Expected NA FY 1999 Expected FY 2000 Expected 50% 75% FY 2001 Expected 100% accredited interventionists u Goal 3 - To develop individual family service plans collaboratively by all agencies providing services to an infant and family. Performance Measures FY 1997 Actual ! Children being served under an N/A FY 1998 Expected 70% FY 1999 Expected FY 2000 Expected 80% 90% FY 2001 Expected 100% integrated service plan Subprogram Mission: To optimize the developmental potential of Arizona children (birth to age three who have developmental delays) and their families through the development and implementation of a comprehensive, coordinated, community based service delivery system that is family-focused and culturally appropriate. SUBPROGRAM SUMMARY DEA.1.5 EMPLOYEE SERVICES AND SUPPORT Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 Subprogram Mission: To assist employees to capably perform their jobs and to help ensure the Department of Economic Security provides services in an accountable, responsive and effective manner. Subprogram Description: Subprogram Description: Part H, Handicapped Infants and Toddlers, of the Individuals with Disabilities Education Act is a state grant program. The purpose of Part H is to provide financial assistance to states for the implementation of early intervention programs for infants and toddlers with disabilities and their families. Congressional findings concluded that there is an urgent and substantial need to: 1) enhance the development of handicapped infants and toddlers and to minimize their potential for developmental delay; 2) reduce educational costs to our society, including our nation's schools, by minimizing the need for special education and related services after the children reach school age; 3) minimize the likelihood of institutionalization of handicapped individuals and maximize the potential for their independent living in society; and 4) enhance the capacity of families to meet the special needs of their infants and toddlers with handicaps. Provides support services to all employees and programs in the department in support of the agency's mission. These services include appellate services, internal audit and risk management, internal and special investigations, data security, loss control, evaluation, research, training, total quality management services, volunteer services and personnel management. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions Page 208 FY1998 Estimate FY1999 Estimate ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 3,385.5 310.8 1,020.5 8,446.2 3,330.6 506.6 1,399.9 9,637.4 Program Total 0.0 13,163.0 14,874.5 FTE Positions 0.0 344.5 343.5 0.0 0.0 0.0 2,455.8 0.0 0.0 0.0 4,530.2 0.0 0.0 0.0 4,530.2 u Goal 1 - To improve the efficiency and quality of service delivery to customers. 2,455.8 4,530.2 4,530.2 Performance Measures 8.0 9.0 9.0 Subprogram Goals and Performance Measures: FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Audit reports produced by N/A 25 25 25 25 Audit & Management Services ! Audit reports produced within N/A 21 22 23 24 Department of Economic Security Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! ! ! ! ! ! 15 days from end of field work Audit reports produced within 15 days from end of field work Significant audit findings implemented (%) Personnel requisitions received for internal positions Personnel requisitions processed in 28 days or less Personnel requisitions processed in 28 days or less New employees hired by DES ! New DES employees attending 85% 88% 92% 96% N/A Baseline N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 59% 62% 65% 68% N/A N/A N/A N/A N/A N/A Baseline 5% 5% 5% N/A data security training within 90 days from employment start date FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 20,988.8 0.0 8,565.8 29,573.0 16,064.7 0.0 8,396.9 22,018.2 Program Total 47,853.0 59,127.6 46,479.8 FTE Positions 358.0 401.0 350.0 u Goal 1 - To improve the quality of key business services delivered to the division's customers. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Average days to complete N/A N/A N/A remodel and renovation projects ! Surveys returned (%) N/A N/A N/A N/A N/A ! Overpayments collected ! Increase of Office Personnel N/A Baseline 3% 3% 3% N/A Baseline 5% 5% 5% N/A Baseline 5% 5% 5% distributed 55.57 ! Cost per dollar collected from FY 1998 Expected FY 1999 Expected 55 54 FY 2000 Expected FY 2001 Expected 53 52 $5,786,9 $5,445,0 $5,635,5 $5,821,7 $5,763,5 69 00 52 76 52 NA $.10 $.10 $.10 $.10 overpayment cases u Goal 2 - To improve customer satisfaction with the services and processes the division provides. FY 1997 Actual Performance Measures N/A Baseline 5% 5% 5% SUBPROGRAM SUMMARY BUSINESS AND FINANCE Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 ! Average effective error rate for timesheets processed ! Maintenance of Effort (Adjustment required for twoparent work participation requirement) DEA.1.7 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1.54 1.72 1.62 1.52 1.52 75% 75% 75% 75% 75% SUBPROGRAM SUMMARY TECHNOLOGY SERVICES Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 Subprogram Mission: To provide our customers with quality financial, policy, and business services through motivated and skilled people in support of the department's mission. Subprogram Description: The subprogram provides business services to the department for its program divisions to facilitate and support the agency's mission. These services include policy, planning and project management; accounting services; financial management services; budget services; purchasing, equipment management and contract administration; accounts receivable and collections support; financial systems management and analysis; operations support (i.e., printing services, mail (via contracted/privatized provider), supply services, and forms and manual development); and facilities planning and property management. In addition, the division coordinates financial funding and audit issues with state and federal entities. Health and Welfare FY 1997 Actual Performance Measures N/A DEA.1.6 FY1999 Estimate 16,111.7 0.0 8,358.5 23,382.8 N/A Management customer satisfaction rating ! Increase of Office of Management Development customer satisfaction rating ! Increase of Audit Management Services customer satisfaction rating ! Increase of Appellate Services Administation customer satisfaction rating FY1998 Estimate Subprogram Goals and Performance Measures: u Goal 2 - To improve customer satisfaction with the services and products we provide. Performance Measures ! Customer satisfaction surveys ($ Thousands) Funding and FTE Amounts: Subprogram Mission: To provide and manage quality Information Technology (IT) services in partnership with our customers. Subprogram Description: The Division of Technology Services (DTS) supports the information processing needs of the Department of Economic Security through the use of electronic data processing facilities. DTS provides technical and systems design support to all DES divisions and is responsible for the development, maintenance, and enhancement of all systems. In addition, DTS works to ensure that these systems are compatible, designed with agency standards, interchangeable and not redundant where technically and economically feasible. Department of Economic Security Page 209 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ($ Thousands) Funding and FTE Amounts: FY1999 Estimate FY1997 Actual 4,580.8 0.0 4,353.9 12,451.0 7,352.7 0.0 4,639.0 13,637.4 12,184.2 0.0 5,919.5 19,889.5 Program Total 21,385.7 25,629.1 37,993.2 FTE Positions 346.0 346.0 364.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 260.0 0.0 184.8 3.4 273.7 0.0 130.2 0.0 204.6 0.0 156.9 Program Total 444.8 407.3 361.5 FTE Positions 11.0 11.0 7.0 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u Goal 1 - To meet customer requirements for Information Technology (IT) services in the most efficient and timely manner. u Goal 1 - To increase efficiency of collections in TANF, AFDC, General Assistance and Foster Care. Performance Measures ! Average days to complete a FY 1997 Actual 54 FY 1998 Expected FY 1999 Expected 70 FY 2000 Expected 65 FY 2001 Expected 60 55 service request u Goal 2 - To promote communication and understanding of DTS services to our customers. FY 1997 Actual Performance Measures ! Program Administrators who N/A FY 1998 Expected FY 1999 Expected N/A Baseline FY 2000 Expected +5% FY 2001 Expected +5% demonstrate increased knowledge of DTS role and responsibilities u Goal 3 - To improve employee retention. FY 1997 Actual Performance Measures ! Turnover DEA.1.8 16.86% FY 1998 Expected FY 1999 Expected FY 2000 Expected 14.53% 12.24% 10.26% FY 2001 Expected 8.24% SUBPROGRAM SUMMARY PUBLIC ASSISTANCE COLLECTIONS Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 46-295 Subprogram Mission: To utilize Public Assistance Collection (PAC) monies in an effective, efficient manner so as to enhance the collection of PAC programs. Subprogram Description: The subprogram is used to improve public assistance collection activities. Collection activities resulting from this fund will focus on Temporary Assistance to Needy Families (TANF), Aid to Families with Dependent Children (AFDC), General Assistance and Foster Care programs. Performance Measures FY 1997 Actual ! PAC Fund dollars collected (in $2,811.7 $3,075.0 $3,169.0 $3,260.0 $3,227.9 millions) ! Cost per PAC dollar collected DEA.2 NA FY 1998 Expected FY 1999 Expected $.23 FY 2000 Expected $.23 FY 2001 Expected $.23 $.23 PROGRAM SUMMARY ADMINISTRATION-AGING AND ADULT SERVICES Division of Aging and Community Services Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(A) Program Mission: To support and enhance the ability of at-risk and older adults to meet their needs to the maximum of their ability, choice and benefit. Program Description: The Aging and Adult Administration (A&AA), within the Division of Aging and Community Services, administers a statewide program of advocacy, social services and programs to serve at-risk and older adults. Emphasis in the delivery of services is placed on at-risk and older adults with the greatest social and economic needs. Aging and Adult services include investigative and protective services, case management, home care (housekeeper-chore, home health aid, personal care and home nursing), home repair/adaptation/renovation, transportation, Long Term Care Ombudsman, legal assistance, congregate meals, home delivered meals, socialization/recreation, counseling, subsidized employment, volunteer opportunities and training, and adult day care. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,994.0 0.0 0.0 3,122.1 3,285.7 0.0 0.0 3,366.3 3,361.2 0.0 0.0 2,842.2 Program Total 6,116.1 6,652.0 6,203.4 FTE Positions 159.0 156.0 156.0 Program Goals and Performance Measures: u Goal 1 - To enhance administrative and contract management Page 210 Department of Economic Security Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS procedures to improve the quality of services provided to customers. Performance Measures ! Average provider satisfaction rate ! Contract provider satisfaction DEA.3 FY 1997 Actual FY 1998 Expected FY 1999 Expected N/A Baseline N/A Baseline FY 2000 Expected N/A 5% FY 1997 Actual Performance Measures FY 2001 Expected N/A 5% N/A 5% avoidance of premature institutionalization (active cases) ! Combined average percent of survey respondents indicating provision of HCBS allowed retention of independence and avoidance of premature institutionalization FY 1999 Expected FY 2000 Expected N/A Baseline FY 2001 Expected 73% 75% PROGRAM SUMMARY AAA HOME AND COMMUNITY BASED SERVICES DEA.4 PROGRAM SUMMARY ELDER RIGHTS Division of Aging and Community Services Division of Aging and Community Services Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(A); 46-191(7); 46-192(A)(4); CFR 93-667 Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(A)(1)(b); 46-451; 46-452 Program Mission: To further develop and provide a continuum of services designed to meet the needs of older or at-risk adults so they may retain independence and autonomy. Program Description: The system of home and community based services includes services that assist disabled adults and the elderly to live as independently as possible in their homes and community. Services provided include home care, home delivered meals, transportation, adult day health care, respite, congregate meals, home repair and case management. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 7,619.9 0.0 0.0 5,705.1 8,311.2 0.0 0.0 8,139.5 8,561.2 0.0 0.0 8,075.6 Program Total 13,325.0 16,450.7 16,636.8 FTE Positions 0.0 0.0 0.0 Program Goals and Performance Measures: u Goal 1 - To enhance the capabilities of the Area Agencies on Aging to accurately forecast the allocation of contract dollars per client. Performance Measures ! Authorized units utilized FY 1997 Actual 72% FY 1998 Expected 72% FY 1999 Expected 75% FY 2000 Expected 78% FY 2001 Expected 81% u Goal 2 - To improve the ability of the Home and Community Based Services (HCBS) system to assure that clients, who would otherwise require institutionalization, are retaining independence by the provision of services. Performance Measures ! Survey respondents indicating provision of HCBS allowed retention of independence and avoidance of premature institutionalization (closed cases) ! Survey respondents indicating provision of HCBS allowed retention of independence and Health and Welfare N/A FY 1998 Expected FY 1997 Actual N/A N/A FY 1998 Expected FY 1999 Expected N/A Baseline N/A Baseline FY 2000 Expected N/A N/A FY 2001 Expected Program Mission: To provide statewide leadership in the areas of planning, developing and coordinating a comprehensive system of protection and advocacy programs that assists disabled and vulnerable elders to exercise their rights and choices promised by law. Program Description: Elder Rights, established as a result of Title VII of the Older Americans Act, includes four major components under state leadership. These components are: Elder Abuse Prevention; Legal Services Assistance; State Long Term Care Ombudsman; and the Outreach Counseling and Assistance Program for insurance and public benefits. Elder Rights is an advocacy program that incorporates all services, support, and protection to assist vulnerable adults in understanding their rights, maintaining and exercising control over decision making, and benefiting from services and benefits promised by law. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 269.7 0.0 0.0 58.0 295.3 0.0 0.0 74.5 1,234.0 0.0 0.0 74.5 Program Total 327.7 369.8 1,308.5 FTE Positions 0.5 0.5 4.0 Program Goals and Performance Measures: u Goal 1 - To improve the Adult Protective Services (APS) investigation process. Performance Measures ! Increase in cases meeting FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 5% 5% 5% 75.40% 74.82% 74.82% 80.00% 85.00% N/A standards for correct interpretation of policy and procedures established through the Quality Assurance process ! APS investigation rate N/A u Goal 2 - To improve the counseling capabilities of the Medicare Insurance Counseling and Assistance Program to increase dollars saved by Arizona beneficiaries. Department of Economic Security Page 211 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 Actual Performance Measures ! Total saved by Arizona FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $400,000 $450,000 $475,000 $500,000 $525,000 beneficiaries u Goal 3 - To improve the effectiveness of the Long-Term Care Ombudsman Program in resolving complaints for residents of Long-Term Care facilities. Performance Measures ! Complaints resolved to the FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,841 2,894 2,925 2,957 2,989 90% 91% 92% 93% 94% client/family's satisfaction u Goal 4 - To improve the provision of legal services assistance for vulnerable adults in Arizona. Performance Measures ! Average client satisfaction rating FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected FY 2000 Expected N/A Baseline N/A Performance Measures ! Participants transitioned from subsidized to unsubsidized positions ! Average hourly wage of transitioned participants client/family's satisfaction ! Complaints resolved to the by moving them toward self-sufficiency. FY 2001 Expected N/A FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 21% 30% 30% 30% 30% $6.78 $5.85 $6.25 $6.75 $7.00 u Goal 2 - To improve the quality of life of low income persons age 60 and over while providing meaningful intergenerational contact with special needs children. FY 1997 Actual Performance Measures ! Respondents indicating satisfaction with the Foster Grandparent program (%) ! Increase in respondents indicating satisfaction with the Foster Grandparent program (%) FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A NA Baseline N/A N/A N/A N/A Baseline N/A N/A with Legal Services DEA.5 DEA.6 PROGRAM SUMMARY ADMINISTRATION-COMMUNITY SERVICES OLDER WORKERS Division of Aging and Community Services Division of Aging and Community Services Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(A)(1)(b) Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 46-192(A)(8) and (9) Program Mission: Program Mission: To empower economically disadvantaged persons age 55 or older with job opportunities in training programs or stipend volunteer programs in order to enhance the participant's quality of life. Program Description: This unit includes Title V, the Senior Community Service Employment Program of the Older Americans Act, which provides subsidized part-time employment to older workers 55 years of age and older who are at or below 125% of poverty. The purpose of Title V is to train workers to enable them to move to unsubsidized positions in the public and private sectors. Provisions of the Title V program require that unsubsidized employment be for a minimum of any combination of hours worked and wage earned which results in an amount greater than 20 hours per week multiplied by the federal minimum wage. This unit also includes the Foster Grandparent Program which provides stipends and travel expenses to volunteers 60 years of age and older who are at or below poverty guidelines to work with children with special needs. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions PROGRAM SUMMARY FY1998 Estimate FY1999 Estimate 775.3 0.0 2.3 11,048.3 879.8 0.0 7.1 11,974.9 897.4 0.0 502.1 12,346.1 11,825.9 12,861.8 13,745.6 0.0 0.0 0.0 To assist people to move through and out of crisis situations. Program Description: Urgent, short-term basic needs are addressed by providing direct services and utilizing networks and partnerships. Working with partners throughout Arizona, programs and services include: direct and indirect client assistance, solicitation, development, negotiation, implementation and monitoring of service contracts, fiscal review, contract compliance assessment, technical assistance to improve effectiveness and accountability, and identification of training needs. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 528.4 0.0 70.8 660.2 535.7 0.0 100.0 798.9 542.7 0.0 221.1 1,584.9 Program Total 1,259.4 1,434.6 2,348.7 FTE Positions 54.5 54.5 58.5 Program Goals and Performance Measures: u Goal 1 - To improve the effectiveness and efficiency of the Community Services Administration. Performance Measures ! Invoices processed within 7 days ! Average cycle time for providers FY 1997 Actual 83% N/A FY 1998 Expected FY 1999 Expected 85% 85% N/A Baseline FY 2000 Expected 85% NA FY 2001 Expected 85% N/A to receive payment Program Goals and Performance Measures: u Goal 1 - To improve the quality of life of workers age 55 and over Page 212 Department of Economic Security Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS DEA.7 people through a statewide foodbank network. ($ Thousands) Funding and FTE Amounts: PROGRAM SUMMARY COMMUNITY ACTION PROGRAM FY1997 Actual Division of Aging and Community Services Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 PL 97-35, Title VI General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Mission: To provide the financial and technical assistance for local communities to identify priority problems and needs of persons in poverty and to fund priority services. FY1998 Estimate FY1999 Estimate 1,083.3 0.0 0.0 900.5 1,086.6 0.0 0.0 1,040.5 1,086.6 0.0 0.0 980.1 Program Total 1,983.8 2,127.1 2,066.7 FTE Positions 0.0 0.0 0.0 This Program Contains the following Subprograms: Program Description: 4 Overall Coordinated Hunger 4 Rural Food Bank Project (SLI) This program funds Community Action Agencies (CAAs) for services that assist with basic needs and to develop responses to poverty. Areas addressed by agencies include issues associated with poverty, homelessness and hunger. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate DEA.8.1 OVERALL COORDINATED HUNGER Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(A)(18)(d) PL 97-35, Title VI FY1999 Estimate 0.0 0.0 1,222.8 5,129.7 0.0 0.0 0.0 7,047.3 0.0 0.0 0.0 7,386.6 Program Total 6,352.5 7,047.3 7,386.6 FTE Positions 0.0 0.0 0.0 SUBPROGRAM SUMMARY Subprogram Mission: To help eliminate hunger in Arizona. Subprogram Description: Program Goals and Performance Measures: u Goal 1 - To assist Community Action Agencies (CAAs) to strengthen their financial and managerial capacity to address a wider variety of family and community needs. Performance Measures ! CAA training respondents FY 1997 Actual FY 1998 Expected FY 1999 Expected N/A N/A Baseline N/A N/A FY 2000 Expected FY 2001 Expected N/A N/A 12 12 The Office of Coordinated Hunger Programs (OCHP) provides a focal point (as required in A.R.S. 41-1954, A. 17 and 41-1981, E.) for addressing hunger issues in Arizona. In partnership with public and private organizations, OCHP develops and serves as a hunger information clearinghouse and leverages resources to serve hungry people through a statewide food bank network. FY1997 Actual satisfied with Managerial Training provided by CSA ! CAA peer to peer 12 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 meetings/trainings held DEA.8 ($ Thousands) Funding and FTE Amounts: PROGRAM SUMMARY COORDINATED HUNGER PROGRAMS Division of Aging and Community Services Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954, A.17 and 41-1981.E PL 97-35, Title VI Subprogram Goals and Performance Measures: u Goal 1 - To facilitate the resolution of critical hunger issues identified by customers and stakeholders. Performance Measures Program Mission: FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! To help eliminate hunger in Arizona. Program Description: The Office of Coordinated Hunger Programs (OCHP) provides a focal point (as required in A.R.S. 41-1954, A. 17 and 41-1981, E.) for addressing hunger issues in Arizona. In partnership with public and private organizations, OCHP develops and serves as a hunger information clearinghouse and leverages resources to serve hungry Health and Welfare Department of Economic Security Page 213 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS DEA.8.2 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds SUBPROGRAM SUMMARY RURAL FOOD BANK PROJECT (SLI) Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(A)(18)(d) PL 97-35, Title VI 1,060.7 0.0 252.2 2,051.8 1,155.4 0.0 45.0 2,193.6 1,155.4 0.0 45.0 1,995.9 Program Total 3,364.7 3,394.0 3,196.3 FTE Positions 0.0 0.0 0.0 Subprogram Mission: Program Goals and Performance Measures: To establish and support food banks and food distribution in rural areas of the state. u Goal 1 - To reduce homelessness by preventing eviction of low income households. Subprogram Description: This subprogram develops the capacity and capability in rural areas of the state to consolidate food gleaning, solicitation and transportation efforts, and to coordinate food distribution activities. Technical assistance is provided to rural communities developing local structures to administer food collection and distribution activities. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,083.3 0.0 0.0 900.5 1,086.0 0.0 0.0 1,040.5 1,086.6 0.0 0.0 980.1 Program Total 1,983.8 2,126.5 2,066.7 FTE Positions 0.0 0.0 0.0 Performance Measures ! Households receiving homeless FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! DEA.9 PROGRAM SUMMARY COORDINATED HOMELESS PROGRAMS Division of Aging and Community Services Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(A)(19);PL 100-77, PL 100-628 FY 2000 Expected FY 2001 Expected 1,900 2,100 2,300 2,300 u Goal 2 - To improve the effectiveness of the homeless programs. Performance Measures ! Unduplicated households FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected FY 2000 Expected N/A Baseline N/A FY 2001 Expected N/A receiving prevention/movein/shelter services in two consecutive years u Goal 3 - To assist communities, outside of Pima and Maricopa Counties, to develop a continuum of care for homeless programs. Performance Measures ! New communities developing FY 1997 Actual FY 1998 Expected NA FY 1999 Expected 3 FY 2000 Expected 4 FY 2001 Expected 5 6 continuum of care plans DEA.10 PROGRAM SUMMARY Division of Aging and Community Services Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. Title 46, Ch. 2, Art.2 Program Mission: To temporarily stabilize low income households having an urgent, basic need which cannot be met with their own or other resources. Program Description: Program Mission: To assist homeless and near homeless individuals and families throughout the state. Program Description: The Coordinated Homeless Programs include planning and coordination activities and contracting of funds to community based organizations providing services for homeless and near homeless individuals and families. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY 1999 Expected EMERGENCY ASSISTANCE (SLI) u Goal 1 - To more effectively distribute food resources among counties in Arizona. FY 1997 Actual 1,900 FY 1998 Expected prevention services Subprogram Goals and Performance Measures: Performance Measures FY 1997 Actual FY1998 Estimate FY1999 Estimate Through contracts with community agencies, federal and state funds are used to provide temporary financial assistance in emergency situations. Assistance is provided for: utilities, shelter, repairs and special needs. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 931.6 0.0 0.0 625.5 983.5 0.0 0.0 662.7 983.5 0.0 0.0 713.0 Program Total 1,557.1 1,646.2 1,696.5 FTE Positions 0.0 0.0 0.0 Program Goals and Performance Measures: Page 214 Department of Economic Security Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 - To improve the quality of short-term crisis services (STCS) for low income households. Performance Measures ! Average STCS provider error rate ! Average STCS cycle time in days ! Average issuance cycle in days FY 1997 Actual NA NA NA FY 1998 Expected FY 1999 Expected 15% 45 30 FY 2000 Expected 15% 40 27 Performance Measures ! Average cost of shelter activities FY 2001 Expected 10% 35 24 5% 30 20 FY 1999 Expected FY 2000 Expected NA Baseline FY 2001 Expected NA NA u Goal 2 - To assist the network of providers to improve the accessibility and quality of their services. FY 1997 Actual 423 FY 1998 Expected FY 1999 Expected 428 FY 2000 Expected 433 FY 2001 Expected 438 438 PROGRAM SUMMARY DOMESTIC VIOLENCE PROGRAM DEA.12 Division of Aging and Community Services Division of Aging and Community Services Program Mission: To protect the victims of domestic violence and their children and to improve the comprehensive Domestic Violence Program in Arizona. Program Description: The Domestic Violence Program, an Interagency Agreement with the Arizona Department of Health Services, provides funding for shelter and supportive services for victims of domestic violence and their children utilizing a statewide network of private non-profit shelter facilities and safe houses. Funds are also used for public awareness campaigns, educational activities, and preventative services. Technical assistance is provided to the domestic violence network members with the assistance of a statewide coalition against domestic violence. Community Services Administration (CSA) staff provide programmatic research and documentation to interested groups and agencies on specific topics to improve their programs, promote prevention of domestic violence, and coordinate with other governmental agencies. The Domestic Violence Prevention Special Line Item is intended to fund the development of a multi-faceted approach to the ending of domestic violence. This program will have 1) innovative, comprehensive programs designed to impact domestic violence (Governor's Office of Community and Family Programs); 2) a statewide public awareness campaign (Governor's Office for Women); 3) seminars on domestic violence (Department of Health Services); and 4) contracts providing multiple services, shelters, counseling, child care, and other supportive services including community education and staff development (Community Services Administration). ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds PROGRAM SUMMARY REFUGEE RESETTLEMENT PROGRAM Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 Program Total NA FY 1998 Expected identified Performance Measures ! Shelter beds available DEA.11 FY 1997 Actual FY1998 Estimate 1,128.5 0.0 949.9 1,632.5 3,710.9 FY1999 Estimate 1,157.9 0.0 1,096.3 1,572.1 3,826.3 1,157.9 1,396.3 0.0 1,865.8 4,420.0 Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 PL 96-212 Program Mission: To assist refugees in their initial transition towards self-sufficiency and full membership in the mainstream community. Program Description: The program provides cash and medical assistance, social services, and protective services to unaccompanied minors through the coordination of direct and contracted services to eligible refugees. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 3,383.8 0.0 0.0 0.0 4,463.2 0.0 0.0 0.0 5,441.8 Program Total 3,383.8 4,463.2 5,441.8 FTE Positions 0.0 0.0 0.0 Program Goals and Performance Measures: u Goal 1 - To assist newly arrived eligible refugees to meet their basic economic needs through the provision of refugee cash assistance. Performance Measures ! Adult recipients in compliance FY 1997 Actual NA FY 1998 Expected 85% FY 1999 Expected 85% FY 2000 Expected 90% FY 2001 Expected 90% with Job Search/ESL u Goal 2 - To provide health care benefits to newly arrived refugees through quality management of the Refugee Medical Assistance Program. Performance Measures ! Eligibility determinations made FY 1997 Actual 89% FY 1998 Expected 80% FY 1999 Expected 92% FY 2000 Expected 94% FY 2001 Expected 94% within 48 hours FTE Positions 0.0 0.0 Program Goals and Performance Measures: u Goal 1 - To provide domestic violence program services. 0.0 u Goal 3 - To prepare all unaccompanied minors in protective care for a productive adulthood. Performance Measures ! Unaccompanied minors enrolled FY 1997 Actual NA FY 1998 Expected 75% FY 1999 Expected 75% FY 2000 Expected 75% FY 2001 Expected 75% in continuing education and/or employed Health and Welfare Department of Economic Security Page 215 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 4 - To assist refugees individually and as families in becoming self-sufficient. Performance Measures ! Average salary of refugees placed FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected replacement of appliances, discounts on utility bills or telephones to low-income households, as well as full payment of telephone services for medically needy individuals. ($ Thousands) Funding and FTE Amounts: $5.99/hr. $6.00/hr. $6.00/hr. $6.00/hr. $6.00/hr. FY1997 Actual in employment DEA.13 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds PROGRAM SUMMARY INFORMATION AND REFERRAL (SLI) FY1998 Estimate FY1999 Estimate 0.0 0.0 463.4 4,528.0 0.0 0.0 643.8 4,409.6 0.0 0.0 640.0 4,297.5 Program Total 4,991.4 5,053.4 4,937.5 FTE Positions 0.0 0.0 0.0 Division of Aging and Community Services Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(18)(a) Program Goals and Performance Measures: u Goal 1 - To increase the total number of customers served with the lowest income and highest utility rates. Program Mission: To provide accurate information on available services for all persons in Arizona and to direct people to those services. Performance Measures ! Households receiving at least 80% Program Description: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 115.4 0.0 0.0 247.9 115.4 0.0 0.0 312.4 115.4 0.0 0.0 294.0 Program Total 363.3 427.8 409.4 FTE Positions 0.0 0.0 0.0 Program Goals and Performance Measures: u Goal 1 - To provide information and referral services, which assist households to access appropriate human services. FY 1997 Actual NA FY 1998 Expected FY 1999 Expected NA 75% FY 2000 Expected 76% FY 2001 Expected 77% 68% 78% FY 2000 Expected FY 2001 Expected 88% 98% u Goal 2 - To increase the level of participation in the utility and telephone discount, deposit, and repair programs. Performance Measures ! Households served in the utility FY 1997 Actual 58,850 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 64,638 69,809 69,809 69,809 discount programs DEA.15 PROGRAM SUMMARY DISABILITY DETERMINATION SERVICES ADMINISTRATION Division of Benefits and Medical Eligibility Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. Title 41, Ch. 14, Art. 1 To provide efficient and quality disability decisions to applicants who seek financial support or reimbursement for medical benefits from Social Security Disability Insurance (SSDI), Supplemental Security Insurance (SSI), Undocumented Workers Program or Arizona Long Term Care System. Program Description: PROGRAM SUMMARY UTILITY ASSISTANCE Division of Aging and Community Services Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 46-741;43-616 Program Mission: To assist low-income households obtain and maintain basic utility services. Program Description: This program provides utility benefits, deposits, repairs or Page 216 FY 1999 Expected Program Mission: accurately referred DEA.14 68% FY 1998 Expected of the maximum allowable benefit This program provides for assistance, generally by telephone, to allow individuals to gain access to appropriate human services statewide by providing the name, address and eligibility criteria of potential service providers. A 1-800 toll free line is available. ($ Thousands) Funding and FTE Amounts: Performance Measures ! Clients surveyed who were FY 1997 Actual The Disability Determination Services Administration (DDSA) adjudicates Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) benefit claims from Social Security Offices in Arizona. Federal statutes and regulations require the states to administer the disability documentation and decisionmaking process for claimants who are residents. The DDSA operates under federal statutes and regulations which require states to make SSDI and SSI disability determinations for their residents. The Social Security Administration (SSA) funds 100 percent of the program cost and mandates specific program guidelines and performance standards. In addition, the DDSA reviews and determines entitlements for all referred initial and continuing Arizona Long Term Care System (ALTCS) claims. The applicant's potential for vocational rehabilitation is considered, with referrals Department of Economic Security Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS made as appropriate. Funding and FTE Amounts: ($ Thousands) FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 149.6 13,833.8 0.0 0.0 205.7 19,763.2 0.0 0.0 209.8 21,381.3 Program Total 13,983.4 19,968.9 21,591.1 FTE Positions 195.3 231.3 232.8 Program Goals and Performance Measures: u Goal 1 - To improve cost-effective and quality service to the disability applicants of Arizona. FY 1997 Actual Performance Measures ! SSDI days to process ! SSI days to process ! Cost per case DEA.16 FY 1998 Expected 93.2 102.1 $300 FY 1999 Expected 82 85 $305 FY 2000 Expected 80 83 $310 78 81 $315 FY 2001 Expected 76 79 $320 Families (SLI) 4 4 4 4 4 4 4 4 4 Child Passenger Restraint Eligibility Determination Food Stamps General Assistance (SLI) Tuberculosis Control (SLI) Institutional Support Payments (SLI) Full Employment Demonstration Project Youth Support Research Office of Program Evaluation SUBPROGRAM SUMMARY DEA.16.1 FAMILY ASSISTANCE ADMINISTRATION Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(A)(1)(c) Subprogram Mission: PROGRAM SUMMARY FAMILY ASSISTANCE To conduct eligibility determination and provide assistance benefits to low-income families and individuals to improve their quality of life by meeting their immediate basic needs and promoting independence and self-sufficiency through referrals to departmental and community resources. Division of Benefits and Medical Eligibility Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(A)(1)(c) Subprogram Description: Program Mission: To conduct eligibility determination and provide assistance benefits to low-income families and individuals to improve their quality of life by meeting their immediate basic needs and promoting independence and self-sufficiency through referrals to departmental and community resources. Program Description: The program ensures conformity with federal and state laws in the Food Stamp, Cash Assistance under Temporary Assistance to Needy Families (CA), General Assistance, Institutional Support Payments and Tuberculosis Control programs; coordinates eligibility determination for Medical Assistance Only programs; and provides Child Passenger Restraint seats. In addition, appropriations were received for the Full Employment Demonstration Project and Youth Support Research. ($ Thousands) Funding and FTE Amounts: FY1997 Actual 4 Family Assistance Administration 4 Cash Assistance under Temporary Assistance to Needy The Family Assistance Administration (FAA) provides support to field staff by providing leadership, oversight, policy and procedures, training, system support, financial and purchasing, human resources and management information. The subprogram ensures conformity with federal and state laws in the Food Stamp, Cash Assistance under Temporary Assistance to Needy Families (CA), General Assistance, Institutional Support Payments and Tuberculosis Control programs; coordinates eligibility determination for Medical Assistance Only programs; and provides Child Passenger Restraint seats. In addition, appropriations were received for the Full Employment Demonstration Project and Youth Support Research. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 26,467.0 0.0 27,172.7 26,091.4 34,698.4 0.0 27,554.7 27,217.6 27,117.8 0.0 28,267.4 29,916.2 FY1998 Estimate FY1999 Estimate 82,096.1 0.0 27,954.9 524,740.9 88,321.9 0.0 28,528.4 512,360.7 77,186.6 0.0 29,058.2 459,358.0 Program Total 79,731.1 89,470.7 85,301.4 FTE Positions 2,647.5 2,653.5 2,568.6 Program Total 634,791.9 629,211.0 565,602.8 u Goal 1 - To simplify FAA to be more efficient and more responsible internally and externally. FTE Positions 2,733.0 2,733.0 2,655.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds This Program Contains the following Subprograms: Health and Welfare Subprogram Goals and Performance Measures: Performance Measures ! Average days to process an Department of Economic Security FY 1997 Actual N/A FY 1998 Expected N/A FY 1999 Expected N/A FY 2000 Expected N/A FY 2001 Expected N/A Page 217 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Average cases receiving CA application 57,526 49,340 50,098 50,815 51,511 benefits SUBPROGRAM SUMMARY DEA.16.2 CASH ASSISTANCE UNDER TEMPORARY ASSISTANCE TO NEEDY FAMILIES (SLI) Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. Title 46, Ch. 2, Art. 5 (41-1954) u Goal 2 - To assist recipients gain economic independence by referring mandatory recipients to JOBS to obtain educational training and job skills and applying the EMPOWER provisions. FY 1997 Actual Performance Measures Subprogram Mission: FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Timely sanction rate for non- 95.4% 95.4% 96% 96.5% 97% compliance with JOBS ! CA earned income rate 27.4% 23.1% 23.6% 24.1% 24.6% 79% 80% 80% 80% 80% ! Recidivism rate To provide financial assistance to low-income households on an interim basis while they gain self-sufficiency. FY 1998 Expected u Goal 3 - To implement and study the effects of the Diversion program on the ability of participants to gain self-sufficiency. Subprogram Description: Cash Assistance under Temporary Assistance to Needy Families (CA) provides for financial benefit payments to those individuals who meet the eligibility criteria of the federally matched program. The CA Program operates under the Welfare Reform Demonstration Project EMPOWER (Employing and Moving People Off Welfare and Encouraging Responsibility). EMPOWER provides temporary assistance to families who are seeking employment or completing an education or training program that enables them to move into the work force and leave the welfare system. The major provisions of EMPOWER include: Time Limited Assistance - Adult Household members can only receive CA cash assistance for 24 months during a five year period of time; Family Benefit Cap - CA cash benefits will not be increased for additional children; Unwed Minor Parents - Eligibility of unwed minor parents is limited; Individual Development Account Allowing an educational/training savings account that will not count against the CA or food stamp (FS) resource limits; and Transitional Medical Assistance (TMA) - Extending benefits from 12 to 24 months. In addition to the EMPOWER provisions, the CA Program operates under a grant diversion option. The diversion option offers a one-time payment up-front to needy CA applicants who are likely to obtain immediate employment. The one-time diversion payment may eliminate the applicant's need for on-going CA assistance. This option is subject to federal waiver approval. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected N/A N/A N/A N/A N/A Diversion Program ! Average Diversion cases that return to CA N/A N/A N/A N/A N/A DEA.16.3 SUBPROGRAM SUMMARY CHILD PASSENGER RESTRAINT Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 28-907 Subprogram Mission: To prevent injury or death of children by providing car seats to applicants who meet eligibility criteria. Subprogram Description: The subprogram provides car seats for distribution to requesting hospitals, health clinics, domestic violence shelters and homeless shelters for loan to indigent applicants. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 0.0 0.0 64.5 0.0 0.0 0.0 154.2 0.0 Program Total 67.6 64.5 154.2 FTE Positions 0.0 0.0 0.0 48,522.3 0.0 0.0 158,024.9 50,189.0 0.0 0.0 158,671.7 43,989.0 0.0 0.0 102,978.7 Program Total 206,547.2 208,860.7 146,967.7 Subprogram Goals and Performance Measures: FTE Positions 0.0 0.0 0.0 u Goal 1 - To ensure that car seats are purchased and distributed to requesting eligible providers to loan to indigent applicants. Subprogram Goals and Performance Measures: Performance Measures ! CA applications approved ! CA timeliness rate ! CA total payment accuracy rate Page 218 FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,974 2,948 2,919 2,890 2,861 98.5% 98% 98% 98% 98% 95% 95.5% 96% 96% 96% FY1999 Estimate 0.0 0.0 67.6 0.0 FY1999 Estimate u Goal 1 - To approve benefits in the correct amounts within timeframes established by federal regulations for Arizona's children and families who meet eligibility criteria. FY 2001 Expected ! Average participants in the FY1998 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Expected FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Car seats requested 7,988 7,988 7,988 7,988 7,988 ! Car seats distributed 1,591 3,038 3,038 3,038 3,038 Department of Economic Security Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS DEA.16.4 Subprogram Description: SUBPROGRAM SUMMARY Food Stamps (FS) provide low-income households increased food purchasing power, enabling them to obtain a more adequate nutritional diet. This is a federal program regulated by the U.S. Department of Agriculture (USDA). The state administers the distribution of food stamp coupons. ELIGIBILITY DETERMINATION Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 46-204 ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 339,629.9 0.0 0.0 0.0 325,254.8 0.0 0.0 0.0 325,254.8 Program Total 339,629.9 325,254.8 325,254.8 FTE Positions 0.0 0.0 0.0 Subprogram Mission: To conduct eligibility determination and provide assistance benefits to low-income families and individuals to improve their quality of life by meeting their immediate basic needs, and to promote independence and self-sufficiency through referrals to departmental and community resources. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Description: The subprogram ensures conformity with federal and state laws in the Food Stamp, Cash Assistance under Temporary Assistance to Needy Families (CA), General Assistance, Institutional Support Payments, and Tuberculosis Control programs. In addition, it conducts eligibility for Medical Assistance Only (MAO) programs. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To approve food stamp allotments in the correct amount and determine eligibility within timeframes established by federal regulations for Arizona households that meet eligibility criteria. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Average FS applications 30,334 27,400 26,400 25,400 24,400 approved ! FS timeliness rate 94.6% 95.0% 95.0% 95.0% 95.0% ! FS payment accuracy rate 92.5% 94.7% 94.8% 94.9% 95.0% Subprogram Goals and Performance Measures: u Goal 2 - To assist recipients gain economic independence by referring mandatory recipients to the Food Stamp Employment and Training program (FSET) to obtain educational training and job skills. u Goal 1 - To determine eligibility of applicants courteously in an employment focused setting. Performance Measures FY 1997 Actual Performance Measures ! Courteous service rating 86.0% FY 1998 Expected FY 1999 Expected 86.5% 87.0% FY 2000 Expected FY 2001 Expected 87.5% ! MAO timeliness rate ! Sites where low-income FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 94% 95% 95% 95% 95% 392 402 412 422 432 pregnant women may apply for medical assistance DEA.16.5 FY 1999 Expected FY 2000 Expected FY 2001 Expected ! FS sanction timeliness rate 89.5% 90.0% 90.5% 91.0% 91.5% ! FS cases with earned income 42.1% 42.6% 43.1% 43.6% 44.1% DEA.16.6 FY 1997 Actual FY 1998 Expected 88.0% u Goal 2 - To approve medical eligibility applications in accessible offices within timeframes established by federal and state regulations for Arizona's children and families who meet MAO eligibility criteria. Performance Measures FY 1997 Actual SUBPROGRAM SUMMARY SUBPROGRAM SUMMARY GENERAL ASSISTANCE (SLI) Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. Title 46, Ch. 2, Art. 2 Subprogram Mission: To provide financial assistance to individuals who are temporarily unemployable due to physical or mental disability. Subprogram Description: FOOD STAMPS Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 46-136 This 100 percent state funded subprogram provides financial assistance to individuals who are unemployable because of physical or mental disability. Subprogram Mission: To improve levels of nutrition among low-income households. Health and Welfare Department of Economic Security Page 219 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 5,686.6 0.0 0.0 0.0 1,879.4 0.0 0.0 0.0 4,721.7 0.0 0.0 0.0 Program Total 5,686.6 1,879.4 4,721.7 FTE Positions 0.0 0.0 0.0 SUBPROGRAM SUMMARY DEA.16.8 INSTITUTIONAL SUPPORT PAYMENTS (SLI) Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 46-252 Subprogram Mission: To provide a state subsidy to Supplemental Security Income (SSI) recipients who reside in licensed facilities as specified by state law. Subprogram Goals and Performance Measures: Subprogram Description: u Goal 1 - To approve financial benefits in the correct amount and determine eligilbility within timeframes established by state law, policy and procedures for Arizona individuals who meet eligibility criteria. The purpose of the Institutional Support Payments (ISP) subprogram is to certify payments to eligible aged, blind or disabled persons in licensed supervisory care, adult foster care homes, licensed 24-hour residential care behavioral health facilities and other licensed long term care institutions. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! GA payment accuracy rate 91.0% 91.5% 92.0% 92.5% 93.0% ! GA timeliness rate 96.0% 96.0% 96.0% 96.0% 96.0% DEA.16.7 Subprogram Mission: Subprogram Description: This subprogram provides financial assistance and support services to persons certified unemployable because of communicable tuberculosis. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 13.7 0.0 0.0 0.0 19.4 0.0 0.0 0.0 15.6 0.0 0.0 0.0 Program Total 13.7 19.4 15.6 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To approve Arizona's individuals who meet eligibility criteria for financial benefits in the correct amount and determine eligibility within timeframes established by state policy and procedures. Page 220 FY1998 Estimate FY1999 Estimate 350.2 0.0 0.0 0.0 360.0 0.0 0.0 0.0 288.0 0.0 0.0 0.0 Program Total 350.2 360.0 288.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: To provide financial assistance to individuals who are certified unemployable by the state Tuberculosis Control Office as a result of communicable tuberculosis. ! TC timeliness rate FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds SUBPROGRAM SUMMARY TUBERCULOSIS CONTROL (SLI) Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 36-716 Performance Measures ($ Thousands) Funding and FTE Amounts: FY 1997 Actual 77.8% FY 1998 Expected 78.3% FY 1999 Expected 78.8% FY 2000 Expected 79.3% FY 2001 Expected 79.8% u Goal 1 - To approve a subsidy in the correct amount and determine eligibility within timeframes established by state law, policy and procedures for Arizona's SSI recipients who meet eligibility criteria. Performance Measures ! ISP timeliness rate FY 1997 Actual 99.7% FY 1998 Expected 99.5% FY 1999 Expected 99.5% FY 2000 Expected 99.5% FY 2001 Expected 99.5% SUBPROGRAM SUMMARY DEA.16.9 FULL EMPLOYMENT DEMONSTRATION PROJECT Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 (SLI) LAWS 1994, Ch. 301 Subprogram Mission: To help facilitate the transition from welfare to employment by empowering individuals and families to achieve self-sufficiency and a competitive position in the work force. Subprogram Description: Senate Bill 1456 mandates that the department establish this demonstration project for a three-year period. Individuals receiving Cash Assistance under Temporary Assistance to Needy Families (CA) and food stamps in the zip code areas selected by the Department of Economic Security (DES) Director, will be required to work for at least the federal minimum wage. CA benefits, food stamp benefits, and state general funds will be used to reimburse employers for wages paid to CA recipients. The employers are Department of Economic Security Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS reimbursed 100 percent of the wages paid up to 40 hours at minimum wage, the employer share of worker's compensation, social security, and unemployment insurance. The payments will be made from the Arizona Full Employment Demonstration Project Fund established for this project. Waivers were granted in May 1995 with a November 1, 1995 implementation date. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 47.5 0.0 24.4 51.7 110.6 0.0 202.1 263.5 0.0 0.0 0.0 0.0 Program Total 123.6 576.2 0.0 FTE Positions 9.0 9.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To evaluate the effect of replacing Cash Assistance under Temporary Assistance to Needy Families (CA) and food stamp benefits with wages from employment on the ability of the client to achieve self-sufficiency and obtain employment. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! CA JOB Start employed N/A N/A N/A N/A N/A closures ! FS JOB Start employed closures N/A N/A N/A N/A N/A DEA.16.10 SUBPROGRAM SUMMARY YOUTH SUPPORT RESEARCH Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 (SLI) LAWS 1994, 8th Special, Ch.1 FY 1997 Actual ! Contracts issued to ASU FY 1998 Expected 1 1 FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A N/A The research project was designed by the Arizona State University (ASU), College of Education, under an interagency service agreement between Arizona State University and the Department of Economic Security. The K-12 pilot program to be designed is aimed at increasing school performance and reducing gang activity using in-kind incentives. The incentives will consist of coupons for merchandise from community businesses. ($ Thousands) FY1997 Actual Subprogram Mission: To evaluate programs and provide assistance to improve the quality performance of the Family Assistance Administration (FAA). Subprogram Description: The Office of Program Evaluation (OPE) evaluates and monitors eligibility for the following programs: Cash Assistance (CA), Food Stamps (FS), General Assistance (GA), and Medical Assistance Only (MAO) program in the Arizona Health Care Cost Containment System (AHCCCS) through the application of approved Quality Control (QC) and performance measurements. The OPE performs a management evaluation function by reviewing local office processes to determine Food Stamp and Cash Assistance Program accuracy and compliance with state and federal mandates. ($ Thousands) General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Description: Funding and FTE Amounts: SUBPROGRAM SUMMARY DEA.16.11 OFFICE OF PROGRAM EVALUATION Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(A)(3)(4), Ch. 14, Art. 1 FY1997 Actual To assess the effects of using incentive rewards to reinforce the positive study habits and academic performance of students. FY1998 Estimate FY1999 Estimate 14.0 0.0 0.0 0.0 14.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 14.0 14.0 0.0 FTE Positions 0.0 0.0 0.0 Health and Welfare Performance Measures Funding and FTE Amounts: Subprogram Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u Goal 1 - To contract with ASU to conduct a study to test if incentive rewards impact academic performance. ($ Thousands) Funding and FTE Amounts: Performance Measures Subprogram Goals and Performance Measures: FY1998 Estimate FY1999 Estimate 994.8 0.0 689.0 932.0 1,051.1 0.0 706.3 951.8 1,054.5 0.0 636.6 1,208.3 Program Total 2,615.8 2,709.2 2,899.4 FTE Positions 64.5 64.5 64.5 Subprogram Goals and Performance Measures: u Goal 1 - To ensure evaluation of the Family Assistance Administration Food Stamp program performance is conducted. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! QC Food Stamp reviewable 1,242 1,200 1,200 1,200 1,200 reviews assigned per year ! QC Food Stamp reviewable reviews completed per year 93.2% 94% 94% 94% 94% u Goal 2 - To provide accurate data for the Family Assistance Administration to improve program services. Performance Measures ! Federal Food Stamp differences Department of Economic Security FY 1997 Actual FY 1998 Expected 9 7 FY 1999 Expected 5 FY 2000 Expected 3 FY 2001 Expected 3 Page 221 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 3 - To ensure evaluation of Family Assistance Administration local office performance is conducted. FY 1997 Actual Performance Measures ! Management Evaluation (ME) reviews assigned per year ! ME reviews completed per year FY 1998 Expected FY 1999 Expected Performance Measures ! Newly hired CPS Specialists FY 2000 Expected FY 2001 Expected 28 24 24 24 24 100% 100% 100% 100% 100% FY 1997 Actual ! FAA Local Offices' average 1.4 FY 1998 Expected FY 1999 Expected 2.5 FY 2000 Expected 2.0 FY 2001 Expected 1.5 1.5 93% FY 2001 Expected 93% 93% beginning training within 7 months of hire DEA.18 PROGRAM SUMMARY Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(A)(1)(b) To strengthen and stabilize families and to increase public awareness of child abuse prevention. FY 1997 Actual 19 FY 1998 Expected FY 1999 Expected 15 FY 2000 Expected 12 Program Description: FY 2001 Expected 9 6 PROGRAM SUMMARY ADMINISTRATION FOR CHILDREN, YOUTH AND FAMILIES Division of Children, Youth, and Families Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 To provide opportunities and services to families so that children at risk can grow in safe, caring environments, and to advocate for children's rights and needs. Program Description: This program provides centralized administrative support services for the programs provided in six geographic districts. Administrative operations include, but are not limited to: staff training, policy and program development, federal programs and entitlements, district field support operations, and the child abuse hotline (centralized intake). This program also provides administrative support for the Office of Prevention and Family Support. ($ Thousands) Funding and FTE Amounts: FY1997 Actual The program provides an array of community based services to families of newborns on a voluntary basis via its subprograms in various geographic locations. The program also provides methods for increasing public awareness regarding problems of child abuse and neglect; encourages professional groups and persons to recognize and deal with child abuse; makes available information on child abuse and neglect to agencies and groups that deal with this problem; and encourages development of community prevention programs. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Program Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 93% FY 2000 Expected Program Mission: u Goal 5 - To provide accurate data for the Family Assistance Administration to improve program services. DEA.17 93% FY 1999 Expected Division of Children, Youth, and Families satisfaction rating of OPE effectively evaluating and providing assistance (1=excellent; 5=poor) Performance Measures ! Case read reversals FY 1998 Expected CHILD ABUSE PREVENTION u Goal 4 - To effectively evaluate and provide assistance to the Family Assistance Administration local offices in their efforts to issue timely and accurate benefits. Performance Measures FY 1997 Actual FY1998 Estimate FY1999 Estimate 23,636.8 156.0 43.6 24,555.9 25,858.5 156.0 96.8 24,309.2 32,734.9 196.5 1,359.5 29,006.7 Program Total 48,392.3 50,420.5 63,297.6 FTE Positions 1,245.5 1,269.5 1,440.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,783.5 649.9 0.0 227.2 3,000.0 737.8 0.0 425.7 3,000.0 770.0 0.0 641.3 Program Total 3,660.6 4,163.5 4,411.3 FTE Positions 0.0 0.0 0.0 This Program Contains the following Subprograms: 4 Healthy Families Pilot (SLI) 4 Child Abuse Prevention DEA.18.1 SUBPROGRAM SUMMARY HEALTHY FAMILIES PILOT (SLI) Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 8-701 Subprogram Mission: To utilize home-based, family-centered services which promote health, prevent child abuse and neglect, and optimize child development. Program Goals and Performance Measures: Subprogram Description: u Goal 1 - To provide timely and culturally diverse competencybased child welfare training to child protective services staff. The Healthy Families Arizona subprogram is a community based multi-disciplinary program serving families of newborns, and is Page 222 Department of Economic Security Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS designed to reduce stress, enhance family functioning, promote child development, and minimize the incidence of abuse and neglect within a multi-cultural environment. This voluntary home visitation program provides a Family Support Specialist (FSS) who will assist the family in obtaining concrete services as well as provide emotional support, informal counseling, role modeling, effective life coping skills, bonding, and education on developmental assessments so that early identification of any learning disabilities, physical handicaps or behavioral health needs are determined. The FSS will provide education on the importance of preventive health care, assistance and encouragement to assess comprehensive private and public preschool and other school readiness programs, assistance in applying for private and public financial assistance, including employment services, and parentchild interaction. The FSS works closely with the child's pediatrician in monitoring the child's health. Families may be visited anywhere from weekly to quarterly according to the family's level of need. Participation continues until the child reaches five years of age. The Healthy Families Arizona subprogram is funded from two separate funding sources and a separate evaluation is being conducted for each subprogram (see DEA 1802.SUB). ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,783.5 0.0 0.0 0.0 3,000.0 0.0 0.0 0.0 3,000.0 0.0 0.0 0.0 Program Total 2,783.5 3,000.0 3,000.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To prevent child abuse and neglect in families with children under the age of five (5) years. FY 1997 Actual Performance Measures ! Children receiving services ! Families not having a validated FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,361 1,474 1,474 1,474 1,474 97.7% 96% 96% 96% 96% report of child abuse or neglect ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 649.9 0.0 227.2 0.0 737.8 0.0 425.7 0.0 770.0 0.0 641.3 Program Total 877.1 1,163.5 1,411.3 FTE Positions 0.0 0.0 0.0 FY 1997 Actual 72.66% FY 1998 Expected FY 1999 Expected 76% 80% FY 2000 Expected 84% u Goal 1 - To prevent child abuse and neglect in families with children under the age of five (5) years. FY 2001 Expected 88% developmental screens to identify delays at appropriate intervals DEA.18.2 Subprogram Description: The Healthy Families Arizona subprogram is a community based multi-disciplinary program serving families of newborns, and is designed to reduce stress, enhance family functioning, promote child development, and minimize the incidence of abuse and neglect within a multi-cultural environment. This voluntary home visitation program provides a Family Support Specialist (FSS) who will assist the family in obtaining concrete services as well as provide emotional support, informal counseling, role modeling, effective life coping skills, bonding, and education on developmental assessments so that early identification of any learning disabilities, physical handicaps or behavioral health needs are determined. The FSS will provide education on the importance of preventive health care, assistance and encouragement to assess comprehensive private and public preschool and other school readiness programs, assistance in applying for private and public financial assistance, including employment services, and parentchild interaction. The FSS works closely with the child's pediatrician in monitoring the child's health. Families may be visited anywhere from weekly to quarterly according to the family's level of need. Participation continues until the child reaches five years of age. The Healthy Families Arizona subprogram is funded from two separate funding sources and a separate evaluation is being conducted for each subprogram (see DEA 1801.SUB). The annual conference provides information on the entire prevention continuum from public awareness campaigns to prosecuting crimes against children. Subprogram Goals and Performance Measures: u Goal 2 - To promote child development and wellness in families with children under the age of five (5) years. Performance Measures ! Program children having that will increase knowledge and skills of participants. Performance Measures ! Children receiving services ! Families not having a validated FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 355 356 356 356 356 95.5% 96% 96% 96% 96% report of child abuse or neglect u Goal 2 - To promote child development and wellness in families with children under the age of five (5) years. SUBPROGRAM SUMMARY CHILD ABUSE PREVENTION Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 8-550.01 Performance Measures ! Program children having FY 1997 Actual 76.33% FY 1998 Expected 78% FY 1999 Expected 80% FY 2000 Expected 84% FY 2001 Expected 88% developmental screens to identify delays at appropriate intervals Subprogram Mission: To utilize home-based, family-centered services which promote health, prevent child abuse, and optimize child development and to provide information about model child abuse prevention programs Health and Welfare Department of Economic Security Page 223 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Mission: u Goal 3 - To increase knowledge, educate and provide networking opportunities for individuals interested in child welfare issues. FY 1997 Actual Performance Measures ! Average evaluation rating on FY 1998 Expected 4.3 FY 1999 Expected 4.3 FY 2000 Expected 4.4 To provide a continuum of quality, in-home family centered services which will strengthen and stabilize families in need of support. FY 2001 Expected 4.5 4.6 scale 1-5 DEA.19 PROGRAM SUMMARY FAMILY PRESERVATION Division of Children, Youth, and Families Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(A)(1)(b) Program Mission: To strengthen and preserve families through the provision of a continuum of family-centered services which are coordinated, community based, accessible, and responsive. Program Description: This program provides services directed to reduce risk factors and stabilize a family unit in response to a crisis event when there is significant risk to the survival of the family. This program provides an array of services which include Family Preservation Services (Intensive Family Services), High-Risk Infant Services, Case Management, Parent Aide and other in-home support services to families who have an open case with Child Protective Services. The Office of Prevention and Family Support provides communities the resources to develop, through collaboration, proactive family centered support and preservation services, which are community based, and do not rely solely upon referrals from Child Protective Services. Family Support Services are preventive services provided on a proactive basis to families; family preservation services are intensive intervention services to meet the needs of families. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 7,618.2 0.0 10.8 5,587.5 9,099.5 0.0 15.0 6,950.4 16,801.1 0.0 15.0 7,068.5 Program Total 13,216.5 16,064.9 23,884.6 FTE Positions 0.0 3.0 3.0 This Program Contains the following Subprograms: 4 In-Home Children Services 4 Intensive Family Services (SLI) 4 High-Risk Infants DEA.19.1 SUBPROGRAM SUMMARY IN-HOME CHILDREN SERVICES Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. Title 8, Ch 5 Page 224 Subprogram Description: This subprogram provides specialized child welfare services to families with open Child Protective Services cases which seek to prevent dependency, abuse and exploitation of children by reaching out with social services to stabilize family life, and to preserve the family unit by focusing on families where unresolved problems have produced visible signs of dependency or abuse and the home situation presents actual and potential hazards to the physical or emotional well-being of children. Community based family support and preservation services which are not limited to Child Protective Services cases seek to improve the well-being of families, enhance family functioning, foster a sense of self-reliance, reduce risk factors and stabilize families. A broad array of services are provided including, but not limited to: case management, housing search and relocation, assistance in securing child care, early intervention, food and nutrition, information and referral, mentoring, parenting skills training, peer self-help, supportive counseling, transportation, emergency services and intensive family preservation services. Service providers are required to form collaborative partnerships with other agencies for the provision of services. Services provided are contingent upon the needs of the family and the community resources. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 4,939.9 0.0 0.0 4,719.0 5,977.6 0.0 0.0 5,870.0 13,679.2 0.0 0.0 5,941.5 Program Total 9,658.9 11,847.6 19,620.7 FTE Positions 0.0 3.0 3.0 Subprogram Goals and Performance Measures: u Goal 1 - To enhance the ability of parents being served by Child Protective Services to create safe, stable and nurturing home environments by providing cost effective services that promote the safety of all family members. Performance Measures ! In-home service only cases (unduplicated) ! Cost per family for parent aide services ! Cost per family for in-home support services ! Cost per family for case management services FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3,469 3,642 3,824 4,015 4,215 $577 $577 $577 $577 $577 $800 $800 $800 $800 $800 $1,007 $1,007 $1,007 $1,007 $1,007 u Goal 2 - To enhance parents' ability to create stable and nurturing home environments that promote healthy child development and safety for all family members. Performance Measures ! Family Preservation FY 1997 Actual FY 1998 Expected NA Baseline FY 1999 Expected 95% FY 2000 Expected 96% FY 2001 Expected 96% participants not having subsequent substantiated CPS reports Department of Economic Security Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Increase in parenting NA Baseline competence and effectiveness ! Families assessed by Family Builders ! Families receiving Family Builders services ! Families with reduced level of risk - Family Builders 5% 7% 10% NA 2,328 4,679 4,679 4,679 NA 931 1,838 1,838 1,838 NA Baseline 90% 92% 92% u Goal 3 - To increase collaboration among agencies, providers, and the community in family preservation and support programs. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Average collaboration survey NA Baseline 3.2 3.5 3.7 rating on scale 1-5 ! Increase in collaboration NA Baseline 4% 6% 6% SUBPROGRAM SUMMARY DEA.19.2 INTENSIVE FAMILY SERVICES (SLI) Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-194(A)(1)(b) Subprogram Description: This subprogram provides services to children being served by Child Protective Services that are crisis-oriented, intensive, and time-limited and are geared toward safely maintaining children in the home. The subprogram is designed to serve multi-problem families who have at least one child at significant risk of out-ofhome placement due to abuse or neglect. ($ Thousands) FY1998 Estimate Subprogram Description: This subprogram provides up to six months of intensive in-home services to a specified geographic area in Maricopa County and includes parent education (parenting skills), referral to behavioral and substance abuse treatment services for the parent(s), and referral to medical services for the infant. These services are provided via five community based organizations and is known as Project THRIVE (Therapeutic Help to Reach Infants Very Early). This subprogram enables children who are at-risk of child abuse and neglect, due to prenatal substance abuse or medical factors, to thrive and be safely maintained in their homes. Eligibility for the subprogram is based on a newborn having been exposed to harmful substances or who is medically at-risk and has been assigned for Child Protective Services investigation. FY1999 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,267.8 0.0 10.8 868.5 2,435.6 0.0 15.0 1,080.4 2,435.6 0.0 15.0 1,127.0 Program Total 3,147.1 3,531.0 3,577.6 FTE Positions 0.0 0.0 0.0 FY1998 Estimate FY1999 Estimate 410.5 0.0 0.0 0.0 686.3 0.0 0.0 0.0 686.3 0.0 0.0 0.0 Program Total 410.5 686.3 686.3 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To provide services to biological and extended families in order to promote safe and healthy home environments for substance exposed infants. FY 1997 Actual Performance Measures ! Families (infants) served General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ($ Thousands) FY1997 Actual To provide services to children who are at imminent risk of out-ofhome placement due to abuse, neglect or dependency. FY1997 Actual To promote safe and healthy home environments for infants who were exposed to drugs and alcohol during their mother's pregnancy. Funding and FTE Amounts: Subprogram Mission: Funding and FTE Amounts: Subprogram Mission: ! Infants removed from the home DEA.20 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 351 350 350 350 350 12% 12% 13% 13% 12% PROGRAM SUMMARY CHILD PROTECTION Division of Children, Youth, and Families Subprogram Goals and Performance Measures: u Goal 1 - To promote family preservation so children can safely remain in their homes. Performance Measures ! New children served DEA.19.3 FY 1997 Actual 1,742 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,794 1,866 1,903 1,903 SUBPROGRAM SUMMARY HIGH-RISK INFANTS Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(A)(1)(b) Health and Welfare Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 8-546(A)(5) Program Mission: To protect children from alleged child maltreatment involving a parent, legal guardian or custodian. Program Description: This program provides specialized child welfare services which seek to prevent dependency, abuse and exploitation of children. This program includes: child protection services including the receiving, screening and investigation of reports of alleged abuse, neglect, dependency or exploitation; assessing whether children are at imminent risk of harm; and evaluation of conditions that support or refute the allegation of dependency. ($ Thousands) Funding and FTE Amounts: Department of Economic Security Page 225 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate Actual FY1999 Estimate 14,209.6 0.0 0.0 269.9 14,937.5 0.0 0.0 330.1 17,979.0 0.0 0.0 469.2 Program Total 14,479.5 15,267.6 18,448.2 FTE Positions 2.0 2.0 11.0 Program Goals and Performance Measures: u Goal 1 - To investigate reports of alleged child maltreatment. Performance Measures ! CPS reports received ! Families referred to Family Builders by CPS* *All cases referred to Family Builders receive a response from a service provider. ! CPS reports investigated ! Families assessed by Family Builders ! CPS reports investigated ! Family Builders referrals assessed ! CPS and Family Builders response rate FY 1997 Actual 38,228 NA FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 38,229 3,146 38,994 6,323 40,556 6,323 41,772 6,323 32,110 NA 31,904 2,328 30,748 4,679 32,610 4,679 33,778 4,679 84% NA 84% 83% 74% 92% 79% 74% 96% 81% 74% 96% 81% 74% 96% County ! Videotaped interviews in Pima County DEA.21 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 413 419 419 419 419 47% 49% 49% 49% 49% PROGRAM SUMMARY ALTERNATIVE FAMILY SERVICES Division of Children, Youth, and Families Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. Title 8, Ch 5, CFR 93.667, 93.645, 93.658 39,712.2 0.0 892.5 40,588.9 45,398.4 0.0 892.5 44,516.8 Program Total 75,419.8 81,193.6 90,807.7 FTE Positions 0.0 0.0 0.0 This Program Contains the following Subprograms: 4 4 4 4 Adoption Services Out-of-Home Children Services Child Severance Project (Laws 1994, Ch. 116, Sec.) Independent Living SUBPROGRAM SUMMARY ADOPTION SERVICES Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. Title 8 Ch 1 Art. 1 & 2 Subprogram Mission: To promote and maintain the adoption of special needs children through provision of necessary ongoing services to achieve the integration of the family and the eventual self-sufficiency of the child. Subprogram Description: This subprogram subsidizes the adoption of special needs children who pose high financial risk to prospective adoptive parents because of physical, mental or emotional disorders; or who, because of age, sibling relationship, racial or ethnic background, would otherwise be difficult to place in adoption. Oftentimes the physical, mental, or emotional disorders are as a direct result of the abuse or neglect which the children may have suffered before entering into the child welfare system. Necessary ongoing services include: monthly maintenance payments, reimbursement of services rendered by community providers, crisis intervention, case management, information and referral, etc. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Program Mission: To promote permanent placement for children who must be removed from their families and to assist young adults to transition into adult living. Program Description: This program's services provide permanence, stability and continuity of care for children removed from their families. Services include, but are not limited to: case management; permanency planning; provision of out-of-home care; filing of legal guardianship; filing of petitions to terminate parental rights; adoptive home recruitment, study and supervision; adoption services; adoption subsidy; child welfare group home licensing and monitoring; other out-of-home support services to individuals or families; and independent living skills training. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Page 226 FY1998 Estimate FY1999 Estimate Estimate 40,906.9 0.0 655.0 33,857.9 DEA.21.1 u Goal 2 - To diminish the trauma of multiple interviews experienced by child sex abuse victims. Performance Measures ! Videotaped interviews in Pima General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 12,702.0 0.0 0.0 6,502.5 13,478.5 0.0 0.0 7,735.4 15,345.5 0.0 0.0 9,089.9 Program Total 19,204.5 21,213.9 24,435.4 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To promote placements in permanent adoptive homes. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! New adoptions subsidized 467 536 616 707 813 ! Increase in new adoptions subsidized 20.7% 14.8% 14.9% 14.8% 15.0% Department of Economic Security Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS the purpose of placing children for adoption. SUBPROGRAM SUMMARY DEA.21.2 OUT-OF-HOME CHILDREN SERVICES Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. Title 8, Ch. 5, Articles 1, 2, & 3 Subprogram Description: This subprogram is designed to expedite severance of the parentchild relationship so that permanency planning for adoption can proceed. It provides funding for Attorney General services and other services to expedite the severance process. ($ Thousands) Funding and FTE Amounts: Subprogram Mission: FY1997 Actual To promote permanent placement for children who must be removed from their families. Subprogram Description: This subprogram's services provide permanence, stability and continuity of care for children removed from their families. Services include, but are not limited to: case management; permanency planning; provision of out-of-home care; filing of legal guardianship; and other out-of-home support services to individuals or families. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 27,690.3 0.0 655.0 26,470.2 25,583.8 0.0 892.5 31,756.5 29,906.4 0.0 892.5 35,024.0 Program Total 54,815.5 58,232.8 65,822.9 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To increase the number of ethnically and culturally diverse foster and adoptive homes for children in need of out of home placement. Performance Measures ! Increase in newly licensed FY 1997 Actual 10% FY 1998 Expected 82%* FY 1999 Expected 9% FY 2000 Expected 15% FY 2001 Expected 30% ethnically and culturally diverse foster homes (Special contract entered into for Native American families) ! Increase in number of ACYF adoptions finalized ! Increase in legal guardianships filed 514.6 0.0 0.0 745.0 649.9 0.0 0.0 842.3 146.5 0.0 0.0 148.2 Program Total 1,259.6 1,492.2 294.7 FTE Positions 0.0 0.0 0.0 u Goal 1 - To improve the process for terminating the parentchild relationship (TPR) when a child would not be safe if returned to the family. FY 1997 Actual Performance Measures ! Average months from the date 5.5 FY 1998 Expected FY 1999 Expected 4.5 FY 2000 Expected 4.0 FY 2001 Expected 3.5 3.0 the case is approved for TPR proceedings to the time of the filing of the TPR petition DEA.21.4 SUBPROGRAM SUMMARY INDEPENDENT LIVING Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 8-521 CFDA 93 674 Subprogram Mission: To provide young adults with the opportunity to achieve individual self-sufficiency. Subprogram Description: u Goal 2 - To obtain permanent placements for children in out-ofhome care. Performance Measures FY1999 Estimate Subprogram Goals and Performance Measures: ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 11% 10% 15% 20% 25% 7.8% 5% 15% 20% 25% SUBPROGRAM SUMMARY DEA.21.3 CHILD SEVERANCE PROJECT (LAWS 1994, CH. 116, SEC.) Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 8-553, CFDA 93 645 The subprogram provides training and financial assistance to children age 16 and older who are making the transition from foster care to independent living. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 140.2 0.0 0.0 0.0 254.7 0.0 0.0 0.0 254.7 Program Total 140.2 254.7 254.7 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To increase the self-sufficiency of youth transitioning from foster care to independent living. Subprogram Mission: To expedite procedures to terminate parent-child relationships for Health and Welfare Department of Economic Security Page 227 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 Actual Performance Measures ! Average Independent Living ! ! ! ! Program participants Independent Living Subsidy participants Independent Living Program participants who have graduated from high school or received a GED Independent Living Program participants who have enrolled in college or a trade school Independent Living Program participants who are employed or referred for employment DEA.22 473 154 87% FY 1998 Expected FY 1999 Expected 480 FY 2000 Expected 540 500 159 164 88% FY 2001 Expected 520 169 89% so that they may obtain or maintain employment. 174 90% 91% 10% 11% 12% 15% 16% 35% 40% 45% 50% 51% Performance Measures ! Low-income working families in FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected 64.4% FY 2000 Expected 77.7% 86% FY 2001 Expected 97.5% need that receive child care assistance u Goal 4 - To increase the utilization of TANF-related child care assistance to support TANF families in work participation, or allow them to accept employment leading towards economic independence. Performance Measures ! TANF-related growth rate FY 1997 Actual (18.2)% FY 1998 Expected FY 1999 Expected <1% FY 2000 Expected 5% FY 2001 Expected 5% 5% u Goal 5 - To increase the number of former TANF families receiving transitional child care (TCC) assistance to maintain employment and economic independence. PROGRAM SUMMARY COMPREHENSIVE CHILD CARE Division of Employment and Rehabilitation Services Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(A)(1)(b),(c); 41-1967, 35-113 FY 1997 Actual Performance Measures ! TCC growth rate 17.0% FY 1998 Expected FY 1999 Expected 36.9% FY 2000 Expected 37% 37% FY 2001 Expected 37% u Goal 6 - To increase the number of former TANF families receiving Benefit Extension of transitional child care assistance to maintain employment and economic independence. Program Mission: To support the well-being and economic independence of Arizona's families by providing child care assistance and developing child care services. Performance Measures ! Benefit Extension growth rate FY 1997 Actual 417% FY 1998 Expected FY 1999 Expected 23.2% FY 2000 Expected 37% 37% FY 2001 Expected 37% Program Description: DEA.23 The program provides child care assistance for eligible recipients under state appropriation of state and federal block grant funding sources, certifies small family child care homes that serve eligible families, provides funding to increase the availability and improve the quality of child care services, and provides leadership for statewide coordination and collaboration of various child care and early childhood development programs. ($ Thousands) Funding and FTE Amounts: COMPREHENSIVE MEDICAL AND DENTAL PROGRAM FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate PROGRAM SUMMARY Division of Children, Youth, and Families Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Crtichfield, Supervisor Phone: 542-3928 A.R.S. 8-512 Program Mission: 15,635.8 0.0 0.0 51,923.8 32,098.6 0.0 0.0 71,038.0 17,400.1 0.0 0.0 102,683.0 To ensure that Arizona children in foster care receive appropriate and quality health care services in cooperation with foster care providers. Program Total 67,559.6 103,136.6 120,083.1 FTE Positions 181.0 187.0 199.0 The program provides for the full coverage of medical and dental care for Arizona's foster children who are under the jurisdiction of the Department of Economic Security (DES), Arizona Department of Juvenile Corrections (DJC), and the Administrative Office of the Courts/Juvenile Probation Offices (AOC/JPO). The program is striving to become a managed health care plan that delivers medical care to a group of enrolled members with emphasis on quality, costeffective, and preventive care. Members would choose Primary Care Providers who "gatekeep" services, and make referrals to specialists. The program works with foster care providers who are defined as medical professionals and foster parents/caregivers who provide care for children in foster care according to Arizona statute. ($ Thousands) Funding and FTE Amounts: Program Goals and Performance Measures: u Goal 1 - To improve the efficiency and quality of the child care program administration. Performance Measures ! Customer satisfaction rating FY 1997 Actual 91% FY 1998 Expected 91.5% FY 1999 Expected 92% FY 2000 Expected FY 2001 Expected 92.5% 93% u Goal 2 - To increase the availability and supply of child care providers to support the needs of children and families. Performance Measures ! Former cash assistance recipients, FY 1997 Actual N/A FY 1998 Expected 25 FY 1999 Expected 100 FY 2000 Expected 150 Program Description: FY 2001 Expected 200 FY1997 Actual FY1998 Estimate FY1999 Estimate trained and placed in the early childhood-child care business. u Goal 3 - To increasingly meet the child care needs of low income working families at or below 135% of the federal proverty level Page 228 Department of Economic Security Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,591.0 0.0 7,585.6 0.0 3,290.2 0.0 9,160.9 0.0 2,794.9 0.0 9,119.3 0.0 Program Total 10,176.6 12,451.1 11,914.2 FTE Positions 49.5 49.5 49.5 Program Goals and Performance Measures: u Goal 1 - To increase the provision of quality medical and dental care to Arizona children in foster care. Performance Measures ! Average number of children enrolled ! Average annual cost of children served ! Timeliness of payments to FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 7,941 8,308 8,972 9,690 10,465 $1,432 $1,679 $1,706 $1,751 $1,891 25 30 29 28 28 1,161 1,277 1,469 1,763 2,115 providers (days) ! Referrals for treatment based on Early & Periodic Screening, Diagnosis & Treatment (EPSDT) screening ! Average immunized children in foster care age two and under ! Average foster parent survey rating based on scale 1-10 80% 90% 90% 90% 90% NA Baseline NA NA NA FY 1997 Actual Maricopa/Pima counties ! Increase of children assigned in Maricopa/Pima counties DEA.24 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,923.3 6,344.7 173.2 18,743.2 3,214.6 8,532.7 150.4 24,053.9 2,882.8 10,622.6 0.0 34,313.9 Program Total 28,184.4 35,951.6 47,819.3 FTE Positions 716.2 716.2 721.2 FY 1998 Expected FY 1999 Expected FY 2000 Expected 4 4 4 4 Overall Child Support Paternity Establishment Support Order Establishment Enforcement DEA.24.1 FY 2001 Expected N/A 100 150 200 500 NA 65% 85% 100% 100% SUBPROGRAM SUMMARY OVERALL CHILD SUPPORT Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(c); Subprogram Mission: To provide effective and fair child support services by locating parents, establishing paternity and child support orders and enforcing those orders to enable families to become or remain selfsufficient while reducing the financial burden on the taxpayers. PROGRAM SUMMARY CHILD SUPPORT Child Support Enforcement Subprogram Description: Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(c), LAWS 1994, Ch. 374 Program Mission: To provide effective and fair child support services by locating parents, establishing paternity and child support orders, and enforcing those orders to enable families to become or remain selfsufficient while reducing the financial burden on the tax payer. Program Description: The program provides intake services, locates absent parents, establishes paternity and establishes the legal obligation to pay child support. The program collects and enforces child support payments through various administrative and judicial remedies. Child support services are provided to custodial parents who receive Temporary Assistance to Needy Families (TANF), Arizona Health Care Cost Containment System (AHCCCS), Medical Assistance services or foster care, as well as to any other custodial or non-custodial parent who applies for child support services. Services in seven counties are provided by the Department of Economic Security, Division of Child Support Enforcement (DCSE) in conjunction with the Health and Welfare FY1997 Actual This Program Contains the following Subprograms: u Goal 2 - To continue to develop CMDP into a managed care health plan. Performance Measures ! Registered physicians in Attorney General's Office. DCSE contracts with a private vendor to provide services in two counties and has intergovernmental agreements with county attorneys to provide services in six counties. During State Fiscal Year 1999, the program will provide payment processing services statewide for non-Title IV-D child support and spousal maintenance cases. ($ Thousands) Funding and FTE Amounts: The program provides intake services, locates absent parents, establishes paternity and establishes the legal obligation to pay child support. The program collects and enforces child support payments through various administrative and judicial remedies. Child support services are provided to custodial parents who receive Temporary Assistance to Needy Families (TANF), Arizona Health Care Cost Containment System (AHCCCS), Medical Assistance services or foster care, as well as to any other custodial or non-custodial parent who applies for child support services. Services in seven counties are provided by the Department of Economic Security, Division of Child Support Enforcement (DCSE) in conjunction with the Attorney General's Office. DCSE contracts with a private vendor to provide services in six counties. During State Fiscal Year 1999, the program will provide payment processing services statewide for non-Title IV-D child support and spousal maintenance cases. Department of Economic Security Page 229 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ! Children for whom paternity ($ Thousands) Funding and FTE Amounts: FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To increase IV-D child support collections. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! IV-D cases 304,503 310,593 316,805 323,141 329,604 ! Court ordered IV-D cases 100,799 110,448 120,902 132,223 144,484 59,826 65,809 72,389 79,628 87,591 ! IV-D cases with at least one payment in the state fiscal year ! Total IV-D collections (thousands) ! Change in IV-D collections from prior fiscal year DEA.24.2 $147,139 $160,000 $173,600 $186,600 $199,600 .7 .0 .0 .0 .0 13.79% 8.74% 8.50% 7.49% 6.97% SUBPROGRAM SUMMARY The subprogram establishes legal paternity for children born out of wedlock through voluntary acknowledgment, genetic testing, and judicial determination. ($ Thousands) FY1998 Estimate FY1999 Estimate 613.8 421.6 0.0 1,448.4 697.5 258.7 0.0 1,865.0 511.4 1,743.9 0.0 4,780.4 Program Total 2,483.8 2,821.2 7,035.7 FTE Positions 143.2 143.2 144.2 Subprogram Goals and Performance Measures: u Goal 1 - To increase the number of paternity establishments for children who were born out of wedlock. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! IV-D caseload in the paternity 39.81% 37.50% 35.06% 32.48% 29.74% function ! Children in the IV-D caseload requiring paternity establishment 193,934 186,364 177,726 167,926 156,862 Page 230 13,354 14,423 15,691 16,704 17,620 18,609 19,678 4.85% 8.00% 8.00% 8.00% 8.00% SUBPROGRAM SUMMARY DEA.24.3 SUPPORT ORDER ESTABLISHMENT Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(c); (LAWS 1994, Ch. 374) Subprogram Mission: To establish a non-custodial parent's legal obligation to provide support to his or her children. Subprogram Description: ($ Thousands) General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Description: Performance Measures 12,365 FY1997 Actual To establish legal paternity for children born out of wedlock. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 11,449 Funding and FTE Amounts: Subprogram Mission: FY1997 Actual 10,601 The subprogram establishes legal orders of financial and medical support in accordance with Arizona Supreme Court guidelines. PATERNITY ESTABLISHMENT Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(c) Funding and FTE Amounts: was established in the IV-D caseload ! Total children for whom paternity was established including those established in the Hospital Based Paternity Program ! Change in the number of children for whom IV-D paternities were established from prior fiscal year FY1998 Estimate FY1999 Estimate 577.4 421.6 0.0 1,120.8 425.1 258.7 0.0 825.2 639.0 1,743.9 0.0 4,517.4 Program Total 2,119.8 1,509.0 6,900.3 FTE Positions 143.2 143.2 144.2 Subprogram Goals and Performance Measures: u Goal 1 - To increase the establishment of legal obligations of support in IV-D cases. FY 1997 Actual Performance Measures ! IV-D caseload in the establishment function ! IV-D cases requiring establishment ! IV-D support orders established ! Change in the number of IV-D orders established from the prior fiscal year DEA.24.4 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 20.89% 20.74% 20.57% 20.40% 20.22% 63,612 64,406 65,179 65,925 66,642 7,068 7,633 8,244 8,904 9,616 -5.05% 8.00% 8.00% 8.00% 8.00% SUBPROGRAM SUMMARY ENFORCEMENT Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(c); (LAWS 1994, Ch. 374) Subprogram Mission: To enforce child support orders. Department of Economic Security Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Description: This subprogram enforces the regular payment of support from noncustodial parents primarily through wage withholding and, when necessary, through other means including the intercept of state and federal tax refunds, the intercept of unemployment insurance payments, liens on real and personal property, suspension of drivers and professional licenses, referral to collection agencies, reporting of arrearages to credit bureaus, the establishment of judgments for past due amounts and contempt of court actions. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,732.1 5,501.5 173.2 16,174.0 2,092.0 8,015.3 150.4 21,363.7 1,732.4 7,134.8 0.0 25,016.1 Program Total 23,580.8 31,621.4 33,883.3 FTE Positions 429.8 429.8 432.8 Subprogram Goals and Performance Measures: u Goal 1 - To increase compliance with court orders. FY 1997 Actual Performance Measures ! IV-D cases in the enforcement ! ! ! ! function (The definition of cases in the enforcement function has changed with the implementation of ATLAS Phase II. Federal year 1997 shows the first year the change took effect.) IV-D caseload in a IV-D enforcement function IV-D cases with at least one payment in the state fiscal year (This measure has changed from previous years to report collections according to the new federal definition.) IV-D caseload with a IV-D collection Change in IV-D cases with a IV-D collection from prior fiscal year DEA.25 96,980 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 106,553 116,928 128,170 140,350 The Division of Developmental Disabilities (DDD), in partnership with individuals with developmental disabilities, their families, advocates, community members and service providers, administers and manages the various programs, services and supports to Arizonans and their families who have autism, cerebral palsy, epilepsy, or mental retardation which is manifested before the age of 18; or children who are below the age of six and at risk of having a developmental disability. The Division serves both Arizona Long Term Care System (ALTCS) eligible individuals and Non-ALTCS individuals with developmental disabilities. ALTCS is a federally funded Medicaid research and demonstration program. Individuals with developmental disabilities who are eligible for services through the division may also be eligible for services through ALTCS. The division coordinates services and resources through six DES/DDD district offices and approximately 40 local offices in various communities throughout the state. The districts and local offices promote utilization of existing community resources and program flexibility to meet individual needs. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 6,487.3 0.0 6,218.5 0.0 6,169.0 0.0 7,428.2 0.0 7,160.8 0.0 8,955.6 0.0 Program Total 12,705.8 13,597.2 16,116.4 FTE Positions 270.4 268.9 379.0 Program Goals and Performance Measures: 31.85% 34.31% 36.91% 39.66% 42.58% 59,826 65,809 72,389 79,628 87,591 u Goal 1 - To increase communication with individuals, families, and communities by providing information about the division's programs and related systems and services. Performance Measures ! People provided information ! Satisfied with information FY 1997 Actual N/A N/A FY 1998 Expected FY 1999 Expected N/A Baseline N/A Baseline FY 2000 Expected N/A 85% FY 2001 Expected N/A 90% provided 19.65% 21.19% 22.85% 24.64% 26.57% 5.69% 10.00% 10.00% 10.00% 10.00% PROGRAM SUMMARY ADMINISTRATION-DEVELOPMENTAL DISABILITIES Long Term Care System Fund Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. Title 36, Ch. 5.1 u Goal 2 - To increase consumer satisfaction with DDD services, supports, and systems. Performance Measures ! Satisfaction surveys distributed ! Satisfaction surveys completed ! Increase in division's consumer To develop, enhance, and support environments that will enable individuals with developmental disabilities to achieve and maintain physical well-being, personal and professional satisfaction, participation as family and community members, and safety from abuse and exploitation. N/A N/A N/A FY 1998 Expected FY 1999 Expected N/A N/A N/A N/A N/A Baseline FY 2000 Expected N/A N/A 5% FY 2001 Expected N/A N/A 5% satisfaction rating u Goal 3 - To increase opportunities for problem resolution for individuals with developmental disabilities and their families. Performance Measures ! Mediations conducted ! Successful resolutions conducted ! Increase of consumer satisfaction Program Mission: FY 1997 Actual FY 1997 Actual 0 N/A N/A FY 1998 Expected FY 1999 Expected 12 15 60% 70% N/A Baseline FY 2000 Expected 20 85% 5% FY 2001 Expected 25 90% 5% u Goal 4 - To increase self-sufficiency by improving the individual with developmental disabilities, and his or her family's control of resources. Performance Measures ! Trained peer mentors (cumulative) ! Individuals mentored (cumulative) FY 1997 Actual N/A N/A FY 1998 Expected 18 10 FY 1999 Expected 48 48 FY 2000 Expected 72 72 FY 2001 Expected 100 100 Program Description: Health and Welfare Department of Economic Security Page 231 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS DEA.26 DEA.27 PROGRAM SUMMARY DDD CASE MANAGEMENT SERVICES DDD HOME AND COMMUNITY BASED SERVICES Developmental Disabilities/Long Term Care Developmental Disabilities/Long Term Care System Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. Title 36, Ch. 5.1 Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 36-552 Program Mission: To coordinate services and supports in a timely manner for eligible individuals with developmental disabilities and their families in order to ensure they attain their maximum potential for independence, productivity and integration into the community. Program Description: Case management services coordinate the assistance needed by ALTCS and Non-ALTCS eligible individuals and their families. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1999 Estimate 6,946.8 0.0 6,009.6 106.3 3,872.0 0.0 8,693.6 137.2 4,812.4 0.0 10,584.3 140.4 13,062.7 12,702.8 15,537.1 393.5 397.5 463.5 Program Goals and Performance Measures: FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 6,989 6,989 6,989 6,989 6,989 8,443 9,287 10,216 11,237 12,360 ! DDD case managers ! ALTCS case managers ! Annual turnover rate for case 125.2 268.3 15% 129.2 268.3 15% 130.2 311.3 12% 130.2 356.3 12% 130.2 401.3 12% managers ! Clients receiving case management services 100% 100% 100% 100% 100% management services ! ALTCS clients receiving case management services u Goal 2 - To improve the timeliness of the eligibility determination process. Performance Measures ! Intake applications ! Eligibility determinations completed within 30 days of application ! Eligibility determinations completed within 60 days of application ! Eligibility determinations completed within 90 days of application FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected Program Mission: To effectively meet the needs of ALTCS and Non-ALTCS eligible individuals with developmental disabilities and their families, in the least restrictive home and community based settings, and to provide Family Support to promote independence and inclusion within the community. Program Description: u Goal 1 - To provide quality case management services for all DDD clients. Performance Measures ! DDD clients receiving case PROGRAM SUMMARY FY 2001 Expected 3,892 4,125 N/A Baseline 4,372 25% 4,372 30% 4,372 40% N/A Baseline 50% 50% 50% N/A Baseline 25% 20% 10% This program consists of Home and Community Based Services (HCBS), including but not limited to respite, habilitation, housekeeping, therapies, and attendant care delivered in settings as further described in the following subprograms. Expenditure data for the subprograms is not available. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 66,733.9 0.0 98,752.6 1,276.2 69,108.2 0.0 107,405.4 1,983.6 94,822.8 12,000.0 106,619.8 1,983.6 Program Total 166,762.7 178,497.2 215,426.2 FTE Positions 186.0 186.0 120.2 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds This Program Contains the following Subprograms: 4 4 4 4 4 4 4 Licensed Group Homes Licensed Adult Developmental Homes Licensed Child Developmental Foster Homes At Home With Family Independent Living Individually Designed Living Arrangements Secure Facility DEA.27.1 SUBPROGRAM SUMMARY LICENSED GROUP HOMES Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 36-552 Subprogram Mission: To provide quality home and community based services which promote community integration, independence, dignity, and choice to eligible individuals with developmental disabilities who live in licensed residential settings. Subprogram Description: Page 232 Department of Economic Security Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS This subprogram consists of home and community based services provided to eligible adults and children who live in licensed state and vendor operated residential settings serving six or fewer individuals. The types of services provided include habilitation, room and board, day treatment, services and other Home and Community Based Services. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 ! State-operated group home ! ! ! ! ! ! settings Vendor operated group home settings DDD clients living in stateoperated group homes ALTCS clients living in stateoperated group homes DDD clients living in vendoroperated group homes ALTCS clients living in vendor-operated group homes Consumer satisfaction with licensed group homes FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 14 14 14 14 14 600 600 600 600 600 13 13 13 13 13 52 52 52 52 52 325 356 363 363 363 1,651 1,721 1,791 1,791 1,791 N/A Baseline N/A N/A N/A SUBPROGRAM SUMMARY DEA.27.2 LICENSED ADULT DEVELOPMENTAL HOMES Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 36-552 Subprogram Mission: To provide quality services which promote community integration, independence, dignity, and choice to eligible adults with developmental disabilities in licensed Adult Developmental Homes. FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To provide quality Home and Community Based Services to eligible adults in licensed Adult Developmental Homes. FY 1997 Actual ! DDD clients living in Adult u Goal 1 - To provide quality residential services to eligible individuals with developmental disabilities. FY1998 Estimate 0.0 0.0 0.0 0.0 Performance Measures Subprogram Goals and Performance Measures: Performance Measures ($ Thousands) Funding and FTE Amounts: Developmental Homes ! ALTCS clients living in Adult Developmental Homes ! Increase in consumer satisfaction of Adult Developmental Homes services FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 61 62 64 66 68 257 298 351 386 424 N/A N/A Baseline 5% 5% SUBPROGRAM SUMMARY DEA.27.3 LICENSED CHILD DEVELOPMENTAL FOSTER HOMES Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 46-134(2)(c)(i-ii), 36-558.01 Subprogram Mission: To provide temporary care to children, who have been adjudicated dependent, emphasizing the most home-like, least restrictive settings possible, while demonstrating reasonable efforts for reunification of the child with the family or permanency planning. Subprogram Description: The subprogram provides temporary care to foster children emphasizing the most home-like, least restrictive setting possible. The types of services provided include habilitation, room and board, day treatment services, counseling, and other home and community based support services. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate Subprogram Description: This subprogram consists of home and community based services provided to eligible adults who live in licensed family homes serving three or fewer individuals. The types of services provided include habilitation, room and board, day treatment services, and other home and community based services. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To increase the number of children returned home or placed in adoptive settings. Health and Welfare Department of Economic Security Page 233 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 Actual Performance Measures ! DDD children living in child development foster homes ! ALTCS children living in child development foster homes ! Children returned home or placed in adoptive homes DEA.27.4 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 61 62 64 66 68 257 298 351 386 424 18% 20% 22% 24% 25% Subprogram Description: The subprogram consists of home and community based supports and services provided to adults who live independently or semiindependently. The types of services and supports provided include assistance to families, habilitation, day treatment services, and other home and community based supports and services. ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY FY1997 Actual AT HOME WITH FAMILY Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 36-552 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Subprogram Mission: Program Total 0.0 0.0 0.0 To provide quality family support services, which promote choice, independence, dignity, decision making, and inclusion within the community to eligible individuals with developmental disabilities who reside at home with their families. FTE Positions 0.0 0.0 0.0 Subprogram Description: u Goal 1 - To provide payments to individuals living independently or semi-independently so they may purchase supports and services. The subprogram consists of home and community based family support and services to eligible individuals who live with their families. The types of services provided include assistance to families, early intervention, respite, community resource development, and other supports and services. Subprogram Goals and Performance Measures: FY 1997 Actual Performance Measures ! Individuals living 85 FY 1998 Expected FY 1999 Expected 90 FY 2000 Expected 118 FY 2001 Expected 118 118 independently and receiving Assistance to Family payments ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate DEA.27.6 FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 SUBPROGRAM SUMMARY INDIVIDUALLY DESIGNED LIVING ARRANGEMENTS Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 36-552 Subprogram Mission: Subprogram Goals and Performance Measures: u Goal 1 - To provide supports to individuals in their family home. FY 1997 Actual Performance Measures ! Individuals living at home with family ! Families receiving Assistance to Family payments DEA.27.5 Subprogram Description: FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 7,180 7,596 8,030 8,496 8,985 756 756 756 756 756 The subprogram consists of home and community based support services provided to ALTCS eligible individuals. The types of support services are individually designed by the family to meet the person's needs. ($ Thousands) Funding and FTE Amounts: FY1997 Actual SUBPROGRAM SUMMARY INDEPENDENT LIVING Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 36-552 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Mission: To provide quality supports and services, which promote choice, independence, dignity, decision making, and inclusion with the community to adults with developmental disabilities who live independently. Page 234 To provide support services to eligible individuals whose families design, support, monitor, and administer specialized individual living arrangements. FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To provide support services to eligible individuals in Department of Economic Security Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS individually designed living arrangements (IDLA). FY 1998 Expected FY 1997 Actual Performance Measures ! Individuals receiving IDLA 35 FY 1999 Expected 35 FY 2000 Expected 35 FY 2001 Expected 35 35 Expenditure data for the subprograms is not available. ($ Thousands) Funding and FTE Amounts: support services DEA.27.7 Care Facilities for the Mentally Retarded (ICF/MR), Large Group Living Facilities, Nursing Facilities, and Residential Treatment Centers, as further described in the following subprograms. SUBPROGRAM SUMMARY FY1997 Actual SECURE FACILITY Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 36-551 et seq. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 10,346.2 0.0 12,416.4 0.0 11,051.0 0.0 13,412.6 0.0 11,726.4 0.0 14,370.8 0.0 Subprogram Mission: Program Total 22,762.6 24,463.6 26,097.2 To provide specialized placement and programs for adults who commit certain serious felonies but are determined incompetent to stand trial. FTE Positions 574.7 562.7 522.0 This Program Contains the following Subprograms: Subprogram Description: The subprogram consists of Home and Community Based Services (HCBS) and intervention programs targeted to the specific criminal behavior, provided to adults who live in a secure facility. The types of services provided will include habilitation, room and board, day treatment, and other home and community based services. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Intermediate Care Facilities for the Mentally Retarded Large Group Living Facilities Nursing Facilities Residential Treatment Centers Arizona Training Programs SUBPROGRAM SUMMARY DEA.28.1 INTERMEDIATE CARE FACILITIES FOR THE MENTALLY RETARDED Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 36-2939(B)(1) FY1999 Estimate 0.0 0.0 0.0 0.0 4 4 4 4 4 Subprogram Mission: To provide active treatment to Arizona Long Term Care System (ALTCS) eligible individuals with developmental disabilities to maximize their functional capabilities, and to pursue home and community based placement whenever possible. Subprogram Goals and Performance Measures: u Goal 1 - To provide secure facility placements for adults who commit certain serious felonies but are determined incompetent to stand trial. FY 1997 Actual Performance Measures ! Individuals placed in a secure FY 1998 Expected 0 FY 1999 Expected 0 FY 2000 Expected 0 Subprogram Description: FY 2001 Expected 6* 6 facility (Implementation10/1/99) DEA.28 PROGRAM SUMMARY INSTITUTIONAL SERVICES Developmental Disabilities/Long Term Care System Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 36-552 This subprogram consists of certified state and vendor operated residential facilities in Phoenix, which provide active treatment and other services in accordance with federal regulations. Active treatment is defined as a continuous program which includes aggressive, consistent implementation of a program of specialized and generic training, treatment, health services, and related services that is directed toward the acquisition of the behaviors necessary for the individual to function with as much self determination as possible, and the prevention or deceleration of regression or loss of current optimal functional status. Active treatment does not include services to maintain generally independent individuals who are able to function with little supervision or in the absence of a continuous active treatment program. Program Mission: To provide services to eligible individuals with developmental disabilities to maximize their functional capabilities, and to pursue home and community based placement whenever appropriate. Program Description: This program consists of state and vendor operated Intermediate Health and Welfare Department of Economic Security Page 235 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate DEA.28.3 FY1999 Estimate SUBPROGRAM SUMMARY NURSING FACILITIES Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 36-552 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 Subprogram Mission: FTE Positions 0.0 0.0 0.0 To provide nursing, residential care, and supervision to eligible individuals with developmental disabilities and to pursue home and community based placement whenever appropriate. Subprogram Goals and Performance Measures: Subprogram Description: u Goal 1 - To maintain certification for 100% of state operated Intermediate Care Facilities for the Mentally Retarded (ICF/MR). Performance Measures FY 1997 Actual ! State-operated ICF/MR FY 1998 Expected 4 ! Vendor operated ICF/MR ! ICF/MR certified 4 FY 1999 Expected FY 2000 Expected 4 This subprogram provides 24 hour nursing care and supervision in a Medicaid/Medicare certified residential setting. FY 2001 Expected 4 FY1997 Actual 4 1 1 1 1 1 100% 100% 100% 100% 100% SUBPROGRAM SUMMARY DEA.28.2 LARGE GROUP LIVING FACILITIES Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 36-552 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Subprogram Description: Performance Measures This subprogram consists of one large vendor operated residential facility in Phoenix, as certified by DES/DDD, that provides care and supervision on a 24 hour basis. ! Individuals identified as inappropriately placed ! Individuals moved within 30 days of notification ($ Thousands) General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 ! Individuals in the LGLF Page 236 FY 1998 Expected 3 3 FY 1999 Expected 3 FY 2000 Expected 3 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5 5 5 5 5 70% 75% 80% 85% 90% Subprogram Mission: To provide residential care and supervision to eligible individuals with developmental disabilities and to pursue home and community based placement whenever appropriate. u Goal 1 - To provide short-term residential services to individuals with developmental disabilities requiring this level of care, as identified by the Individual Service and Program Plan (ISPP) team. FY 1997 Actual FY 1997 Actual SUBPROGRAM SUMMARY DEA.28.4 RESIDENTIAL TREATMENT CENTERS Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 36-552 Subprogram Goals and Performance Measures: Performance Measures FY1999 Estimate u Goal 1 - To increase the number of individuals with developmental disabilities transitioning to Home and Community Based Settings from nursing facility settings as indicated by the Preadmission Screening and Annual Resident Review (PASARR) process. To provide residential care, supervision, and services to individuals with developmental disabilities on a short-term basis as required. FY1997 Actual FY1998 Estimate Subprogram Goals and Performance Measures: Subprogram Mission: Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: Subprogram Description: FY 2001 Expected This subprogram provides 24 hour behavioral health care and supervision in Joint Commission on Accreditation of Health Organizations (JCAHO) accredited Residential Treatment Centers (RTC). 3 Department of Economic Security Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Living Facilities (LGLF): Consists of large residential facilities in Coolidge certified by DES/DDD, that provide care and supervision on a 24 hour basis. State Operated Group Homes (SOGH): Consists of home and community based services provided to eligible adults and children who live in licensed state operated residential settings serving six or fewer individuals. The types of services provided include habilitation, room and board, day treatment services, and other home and community based support services. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 ($ Thousands) Funding and FTE Amounts: FY1997 Actual Subprogram Goals and Performance Measures: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u Goal 1 - To move individuals with developmental disabilities from Residential Treatment Centers to home and community based settings as identified by the Individual Service and Program Plan (ISPP) team. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 0.0 0.0 0.0 ! Individuals residing in 5 3 3 3 3 Residential Treatment Centers ! Individuals identified to move FTE Positions 4 3 3 3 3 Subprogram Goals and Performance Measures: 4 2 2 2 2 u Goal 1 - To maintain certification for 100% of state operated Intermediate Care Facilities for the Mentally Retarded (ICF/MR). ! Individuals moved to home and community based settings DEA.28.5 SUBPROGRAM SUMMARY ARIZONA TRAINING PROGRAMS Contact: Karl Matzinger, Acting Budget Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 36-2939(B)(1) Subprogram Mission: Performance Measures ! ICF/MR in Coolidge 6 ! ICF/MR in Tucson ! ICF/MR certified in Tucson FY 1998 Expected FY 1997 Actual 6 FY 1999 Expected 6 FY 2000 Expected FY 2001 Expected 6 6 2 0 0 0 0 100% 100% 100% 100% 100% N/A Baseline N/A N/A and Coolidge ! Consumer satisfaction rating of N/A ICF/MR To provide active treatment to Arizona Long Term Care System (ALTCS) and Non-ALTCS eligible individuals, such as residential care, supervision, and services, to maximize their functional capabilities and to pursue home and community placements whenever possible and appropriate. u Goal 2 - To move individuals with developmental disabilities from Large Group Living Facilities (LGLF) to home and community based settings as identified by the Individual Service and Program Plan (ISPP) team. Subprogram Description: Performance Measures Intermediate Care Facilities for the Mentally Retarded (ICF/MR): Consists of certified residential facilities in Coolidge which provide active treatment and other services in accordance with federal and state regulations. Active treatment is defined as a continuous, aggressive, consistent implementation of a program of specialized and generic training, treatment, health services, and related services that is directed toward the acquisition of the behaviors necessary for the individual to function with as much self determination as possible, and the prevention or deceleration of regression or loss of current optimal functional status. Active treatment does not include services to maintain generally independent individuals who are able to function with little supervision or in the absence of a continuous active treatment program. In accordance with the individual plans developed for the ten remaining residential clients at the Arizona Training Program at Tucson (ATPT), the transitions to residential community placements were completed on February 5, 1997. Six clients were placed in vendor operated group homes, one client was placed in an adult developmental home and three clients were placed in an Individually Designed Living Arrangement (IDLA). The ATPT continues to provide day programs, case management services, therapies, community nursing, adaptive equipment, and training services to clients throughout District II. Large Group Health and Welfare ! Individuals identified by ISPP team to move to home and community based settings ! Individuals moved to home and community based settings FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 10 10 10 10 N/A 10% 20% 30% 40% u Goal 3 - To provide quality residential services to eligible individuals with developmental disabilities. Performance Measures ! DDD clients living in stateoperated group homes in Coolidge ! ATLCS clients living in stateoperated group homes in Coolidge ! Consumer satisfaction with group homes Department of Economic Security FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 12 12 12 12 12 23 23 23 23 23 N/A Baseline N/A N/A N/A Page 237 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS DEA.29 ($ Thousands) Funding and FTE Amounts: PROGRAM SUMMARY FY1997 Actual MEDICAL SERVICES Long Term Care System Fund General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. Title 36-2939 FY1998 Estimate FY1999 Estimate 12,674.7 0.0 10,064.5 33,452.5 12,436.0 1,114.9 11,785.1 40,239.5 14,492.1 0.0 14,835.6 44,285.3 Program Total 56,191.7 65,575.5 73,613.0 FTE Positions 492.0 511.0 528.5 Program Mission: To provide cost-effective, quality medical services that enable Arizona Long Term Care System (ALTCS) eligible individuals with developmental disabilities to achieve and maintain optimal health and well-being. Program Description: The program provides medical care and services for ALTCS eligible individuals including hospital care, physician services, pharmacy services, laboratory services, rehabilitation services, durable medical equipment, Early and Periodic Screening Diagnosis and Treatment (EPSDT) and other medical services, care, and supports. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 8,013.3 0.0 18,095.6 0.0 8,196.4 0.0 21,179.3 0.0 9,805.5 0.0 24,185.4 0.0 Program Total 26,108.9 29,375.7 33,990.9 FTE Positions 64.6 64.6 37.0 u Goal 1 - To provide cost effective, quality health care. FY 1997 Actual FY 1998 Expected FY 1999 Expected 5 5 96,485 106,804 N/A N/A 5 112,376 N/A FY 2000 Expected 5 117,948 N/A FY 2001 Expected 5 123,845 5% rating with health plans DEA.30 PROGRAM SUMMARY REHABILITATION SERVICES Division of Employment and Rehabilitation Services Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(A)(1)(d); PL 93-112 Rehabilitation Services Administration Vocational Rehabilitation Services Independent Living Rehabilitation Services Employment Support Services (SLI) SUBPROGRAM SUMMARY DEA.30.1 REHABILITATION SERVICES ADMINISTRATION Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(A)(1)(d);PL 93-112 Subprogram Mission: To work with individuals with disabilities to achieve increased independence and/or gainful employment through the provision of comprehensive rehabilitative and employment support services in a partnership with all stakeholders. Rehabilitation Services Administration (RSA) provides support, leadership, training, consultation and resources to staff responsible for carrying out the mission of RSA through the three RSA Subprograms; manages a Business Enterprise Program (BEP) which provides employment for vocational rehabilitation clients who are legally blind; manages a state operated business (Arizona Industries for the Blind) which provides employment and training opportunities for (primarily) legally blind program clients; and supports the following Governor's Councils: Statewide Independent Living Council (SILC), the State Rehabilitation Advisory Council (SRAC), Blindness and Visual Impairment (BVI), and Spinal/Head Injury Council. Support is provided in the areas of: planning and evaluation, program services, finance and purchasing, human resources, management information, and services to individuals who are blind or visually impaired. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Program Mission: To work with individuals with disabilities to achieve increased independence and/or gainful employment through the provision of comprehensive rehabilitative and employment support services in a partnership with all stakeholders. Program Description: The program provides an array of specialized services to individuals who have physical or mental disabilities that constitute barriers to employment and/or independent living. Page 238 4 4 4 4 Subprogram Description: Program Goals and Performance Measures: Performance Measures ! Health plans ! Member months ! Increase of consumer satisfaction This Program Contains the following Subprograms: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,072.2 0.0 3,699.7 12,900.3 2,309.1 0.0 3,648.9 14,523.8 2,367.5 0.0 5,120.2 14,950.0 Program Total 18,672.2 20,481.8 22,437.7 FTE Positions 492.0 511.0 528.5 Subprogram Goals and Performance Measures: Department of Economic Security Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 - To provide administrative support to field staff, advisory councils, internal and external customers (including individuals with disabilities) and to manage businesses for individuals who are blind. Performance Measures FY 1997 Actual ! State Plans/Grants approved FY 1998 Expected 3 3 FY 1999 Expected 3 FY 2000 Expected Rehabilitation program. FY1997 Actual FY 2001 Expected 3 3 u Goal 2 - To provide employment opportunities for (primarily) legally blind individuals (and rehabilitation services to individuals with severe disabilities referred from other RSA Programs) at Arizona Industries for the Blind. Performance Measures ! Individuals employed at AIB FY 1997 Actual 52 FY 1998 Expected 52 FY 1999 Expected 55 FY 2000 Expected FY 2001 Expected 57 60 u Goal 3 - To maintain the number of businesses operated by individuals who are legally blind in the Business Enterprise Program. Performance Measures ! Business operations managed FY 1997 Actual 43 FY 1998 Expected 44 FY 1999 Expected 45 FY 2000 Expected 45 by legally blind individuals u Goal 4 - To provide automation support to field staff, advisory councils, internal and external customers (including individuals with disabilities) and to businesses for individuals who are blind. Performance Measures ! Subrecipient contractors / FY 1997 Actual 12 FY 1998 Expected 12 FY 1999 Expected 60 FY 2000 Expected FY 2001 Expected 60 60 entities reporting data using Financial and Client Tracking System (FACTS) SUBPROGRAM SUMMARY DEA.30.2 VOCATIONAL REHABILITATION SERVICES Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. Title 23 Ch. 3, Art. 1 36-552; Subprogram Mission: To work with individuals with disabilities to achieve gainful employment through the provision of jointly developed and individually planned vocational rehabilitation services in a partnership with the Governor's State Rehabilitation Advisory Council (SRAC), Community Rehabilitation Programs (CRP), and all other stakeholders. Subprogram Description: This subprogram assists individuals with disabilities to evaluate and determine appropriate employment goals and to identify the services/goods necessary to achieve these goals. To assist individuals to achieve employment this subprogram provides counseling and an array of individually planned and purchased services including: medical and psychological restoration, training, job development and placement, rehabilitation technology aids, etc. The subprogram also provides program development grants to community rehabilitation programs to develop new or different patterns of services that will benefit clients of the Vocational Rehabilitation program and purchases services and goods that benefit groups of individuals eligible for the Vocational Health and Welfare General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 3,102.3 0.0 1,600.5 19,522.1 3,285.1 0.0 2,975.9 24,489.6 3,655.0 0.0 3,681.7 28,081.9 Program Total 24,224.9 30,750.6 35,418.6 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To respond to the employment needs of individuals who are disabled. Performance Measures FY 2001 Expected 45 ($ Thousands) Funding and FTE Amounts: ! Individuals successfully FY 1997 Actual 1,854 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,920 2,015 2,015 2,015 FY 2000 Expected FY 2001 Expected rehabilitated u Goal 2 - To increase the efficiency of the Vocational Rehabilitation program. Performance Measures ! Average days from application FY 1997 Actual 165 FY 1998 Expected 165 FY 1999 Expected 157 157 157 to plan implementation SUBPROGRAM SUMMARY DEA.30.3 INDEPENDENT LIVING REHABILITATION SERVICES Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 (SLI) PL 93-112 Subprogram Mission: To work with individuals who have significant impairments to maintain and increase self determination and independence (placing primary emphasis on core services: information and referral services, independent living skills services, peer counseling, and self-advocacy) in partnership with the Centers for Independent Living, other Independent Living Programs, and the State Independent Living Council. Subprogram Description: This subprogram promotes and advocates for the independent living needs and goals of individuals with significant disabilities; provides information and referral services; provides peer support and counseling services; provides grants and contracts to community programs to provide services and for community development; provides training in independent living skills to individuals; provides other independent living services as necessary and appropriate to individuals including: technology assistance, adaptive aids and devices, home modifications, etc.; and provides eye exams and glasses. Department of Economic Security Page 239 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ($ Thousands) Funding and FTE Amounts: FY1999 Estimate FY1997 Actual 529.6 0.0 372.3 644.3 575.0 0.0 599.0 797.7 575.0 0.0 1,243.5 839.5 Program Total 1,546.2 1,971.7 2,658.0 FTE Positions 0.0 0.0 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 6,970.6 0.0 4,392.0 385.8 6,266.8 1,114.9 4,561.3 428.4 7,894.6 0.0 4,790.2 413.9 Program Total 11,748.4 12,371.4 13,098.7 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u Goal 1 - To maintain and increase the ability of individuals to make decisions leading to self-determination and to live independently. u Goal 1 - To maintain the ability to respond to the extended employment support service (ESS) needs of individuals with the most severe disabilities exiting the Vocational Rehabilitation program who require long term supports. Performance Measures ! Individuals closed with FY 1997 Actual 893 FY 1998 Expected 897 FY 1999 Expected 897 FY 2000 Expected FY 2001 Expected 897 897 increased independence ! Individuals receiving ESS DEA.31 u Goal 2 - To maintain the ability to provide eye examinations and glasses, not available through AHCCCS, for eligible Arizona adults who are financially needy. Performance Measures ! Individuals receiving eye FY 1997 Actual Performance Measures FY 1997 Actual 9,137 1,548 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,539 1,539 1,539 1,539 PROGRAM SUMMARY EMPLOYMENT SECURITY Division of Employment and Rehabilitation Services FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 8,400 8,000 8,000 8,000 exams/glasses SUBPROGRAM SUMMARY DEA.30.4 EMPLOYMENT SUPPORT SERVICES (SLI) Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. Title 41, Ch. 14, Art 1.1; Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 23-601 to A.R.S. 23-799 Program Mission: To provide the citizens of Arizona with a system of integrated reemployment services, income maintenance, evaluation, and training opportunities, to enable them to locate and retain suitable jobs and build sustainable careers. Program Description: Subprogram Mission: To work with individuals with the most severe disabilities to maintain employment through the provision of employment support services in partnership with Community Rehabilitation Programs and all other stakeholders. Subprogram Description: This subprogram provides: job coaching and other support services, i.e., counseling, case management, transportation, and monitoring for individuals with very severe disabilities to help them maintain their employment either within sheltered workshops, on community work crews or employer enclaves, or with private employers. This subprogram reviews the status of all individuals to determine whether opportunities exist to improve the individual's employment status. Opportunities to reduce reliance on long term supports, increase the individual's independence and integration, and reduce program costs are constantly assessed. Provides for the collection of taxes from covered employers, payment of unemployment insurance benefits to eligible individuals based on their past earnings, job placement, counseling, job search assistance, referral to training, other employability services and opportunities to job seekers, recruitment services to employers, preoccupancy housing inspections for migrant and seasonal farm workers, and technical assistance in the development of apprenticeship standards. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 179.3 0.0 174,192.0 28,468.9 171.6 85.0 195,019.0 32,018.5 193.4 85.0 195,009.4 37,042.6 Program Total 202,840.2 227,294.1 232,330.4 FTE Positions 794.0 805.5 797.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds This Program Contains the following Subprograms: 4 Employment Security Administration 4 Employment Services 4 Unemployment Insurance Page 240 Department of Economic Security Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY DEA.31.1 EMPLOYMENT SECURITY ADMINISTRATION Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 (SLI) PL 93-112 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 2,979.9 0.0 0.0 0.0 2,819.5 0.0 0.0 0.0 2,819.5 Subprogram Mission: Program Total 2,979.9 2,819.5 2,819.5 To provide the support which enables the Employment Service Administration's (ESA) subprograms to meet their missions. FTE Positions 0.0 0.0 0.0 Subprogram Description: Subprogram Goals and Performance Measures: To provide support to the ESA subprograms via: personnel functions and staff training; budgeting, purchasing and financial control; client advocacy; program monitoring; and benefit payment and control. u Goal 1 - To provide employment opportunities for individuals seeking employment and increase the capability of meeting the needs of employers with employment opportunities. FY1997 Actual FY1998 Estimate ! Job seekers placed FY1999 Estimate DEA.31.3 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1997 Actual Performance Measures ($ Thousands) Funding and FTE Amounts: 179.3 0.0 11.9 25,489.0 171.6 0.0 19.0 29,199.0 193.4 0.0 9.4 34,223.1 Program Total 25,680.2 29,389.6 34,425.9 FTE Positions 794.0 805.5 797.5 38,739 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 43,342 43,342 43,342 43,342 SUBPROGRAM SUMMARY UNEMPLOYMENT INSURANCE Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 23-601 to 23-799 Subprogram Mission: To collect taxes from covered employers and to pay benefits to eligible unemployed workers. Subprogram Goals and Performance Measures: u Goal 1 - To increase communication links with ESA staff. Subprogram Description: Performance Measures ! ESA staff satisfied with ESA FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 52% 37% 42% 47% 52% N/A -15% 5% 5% 5% communication ! Increase in ESA communication rating by staff DEA.31.2 The subprogram provides unemployment insurance benefits to eligible individuals based on their past earnings and systematically collects payroll taxes from subject employers to fund the payment of those benefits. ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY FY1997 Actual EMPLOYMENT SERVICES Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 (SLI) PL 93-112 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 174,180.1 0.0 0.0 85.0 195,000.0 0.0 0.0 85.0 195,000.0 0.0 Subprogram Mission: Program Total 174,180.1 195,085.0 195,085.0 To assist job seekers and employers to achieve a quality workforce through an improved service delivery system. FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: Subprogram Description: The program provides job placement, counseling, job search assistance, referral to training, and certification of employers who qualify for a tax credit when providing jobs to eligible job seekers. u Goal 1 - To increase the degree of accuracy and timeliness in paying UI benefits. Performance Measures ! UI benefits paid within 14 FY 1997 Actual 97% FY 1998 Expected 95% FY 1999 Expected 95% FY 2000 Expected 95% FY 2001 Expected 95% days of first compensable week ending date Health and Welfare Department of Economic Security Page 241 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 - To ensure sufficient funds are available to meet UI payment needs. FY 1997 Actual Performance Measures ! Days to deposit 90% of taxes FY 1998 Expected 3 FY 1999 Expected 3 FY 2000 Expected 3 Performance Measures ! Training sessions provided to FY 2001 Expected 2 1 collected DEA.32 SDAs and SSAs ! Customer satisfaction rating Performance Measures ! Technical assistance dollars Division of Employment and Rehabilitation Services provided to SDAs and SSAs ! Statewide average increase of SDAs and SSAs of all federal performance standards Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 41-1954(A)(1)(a); PL 102-367 DEA.33 Program Mission: To provide leadership and support to programs that prepare eligible individuals for long-term employment and self-sufficiency. Program Description: The Job Training Partnership Act (JTPA) Administration is the state grant recipient for JTPA federal funds. It has the responsibility for planning and policy direction, overall management, program development, and performance oversight of the employment and training programs operated in sixteen Service Delivery Areas (SDAs) and four Sub-state Areas (SSAs) as well as stateadministered programs. The SDAs administer the programs for economically disadvantaged youth, adults and public assistance recipients (Titles IIA and IIC). The SSAs administer the programs for the economically dislocated workers (Title III). Stateadministered programs involve Dislocated Workers, Older Workers and an intergovernmental agreement with the Department of Education. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 35,569.9 2,000.0 0.0 0.0 38,235.6 3,000.0 0.0 0.0 48,416.6 Program Total 35,569.9 40,235.6 51,416.6 FTE Positions 36.0 36.0 33.0 Program Goals and Performance Measures: FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 10 10 10 10 10 78% 83% 88% 93% 98% u Goal 4 - To meet and/or exceed the statewide average of all seven federal performance standards for the SDAs and SSAs. PROGRAM SUMMARY JOB TRAINING PARTNERSHIP ACT FY 1997 Actual FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $91,373 $100,000 $100,000 $100,000 $100,000 10% 10% 10% 10% 10% PROGRAM SUMMARY JOB OPPORTUNITIES AND BASIC SKILLS Division of Employment and Rehabilitation Services Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 46-138.01, TANF Program Mission: To administer employment and training services to public assistance recipients which lead to their employment. Program Description: The JOBS Administration provides comprehensive education, training, and employment services to individuals receiving Temporary Assistance to Needy Families (TANF) and Food Stamp benefits. The services provided include job readiness activities, unpaid work experience, job search, vocational training, basic education GED preparation, life skills training, on-the-job-training, job development and placement, case management, and support services. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 4,637.7 500.7 0.0 9,992.6 2,758.2 4,385.1 0.0 20,619.5 6,194.5 1,000.0 0.0 21,991.8 Program Total 15,131.0 27,762.8 29,186.3 FTE Positions 223.7 225.2 227.2 u Goal 1 - To improve the service delivery system. Performance Measures ! SDAs exceeding standards ! Substate grantee enrollments FY 1997 Actual 81% 5,004 FY 1998 Expected 88% 5,504 FY 1999 Expected 94% 6,054 FY 2000 Expected 100% 6,659 FY 2001 Expected 100% 7,325 u Goal 2 - To improve placement in quality jobs, as defined by state performance standards. Performance Measures ! Quality job placements by SDAs ! Quality job placements by SSAs FY 1997 Actual 544 538 FY 1998 Expected 598 565 FY 1999 Expected 658 593 FY 2000 Expected 724 623 FY 2001 Expected 796 654 u Goal 3 - To increase productivity of service provider staff through technical assistance and support seminars to enhance staff knowledge and experience. Page 242 This Program Contains the following Subprograms: 4 JOBS Administration 4 Job Opportunities and Basic Skills 4 Food Stamp Employment and Training DEA.33.1 SUBPROGRAM SUMMARY JOBS ADMINISTRATION Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 46-138.01 TANF Department of Economic Security Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Mission: ($ Thousands) Funding and FTE Amounts: FY1997 Actual To administer employment and training services to public assistance recipients which lead to their employment. Subprogram Description: The JOBS Administration provides comprehensive education, training, and employment services to individuals receiving Temporary Assistance to Needy Families (TANF) and Food Stamp benefits. The services provided include job readiness activities, unpaid work experience, job search, vocational training, basic education GED preparation, life skills training, on-the-job-training, job development and placement, case management and support service. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,590.2 0.0 0.0 4,089.5 1,584.3 0.0 0.0 6,673.6 1,635.5 0.0 0.0 7,240.7 Program Total 5,679.7 8,257.9 8,876.2 FTE Positions 223.7 225.2 227.2 Subprogram Goals and Performance Measures: u Goal 1 - To increase the number of public assistance recipients who obtain employment. Performance Measures ! Participants who obtained FY 1997 Actual 9,553 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 14,339 19,126 23,686 34,770 employment SUBPROGRAM SUMMARY DEA.33.2 JOB OPPORTUNITIES AND BASIC SKILLS Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 Federal TANF Block Grant Subprogram Mission: To assist Temporary Assistance to Needy Families (TANF) recipients in obtaining employment that will lead to economic independence. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,945.4 500.7 0.0 5,676.6 1,000.0 4,385.1 0.0 13,557.0 4,385.1 1,000.0 0.0 14,362.2 Program Total 9,122.7 18,942.1 19,747.3 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To increase the number of TANF individuals who obtain employment. FY 1997 Actual Performance Measures ! Clients who obtained 7,433 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 10,252 14,937 22,468 29,957 employment SUBPROGRAM SUMMARY DEA.33.3 FOOD STAMP EMPLOYMENT AND TRAINING Contact: Karl Matzinger, Acting Manager Phone: 542-3786 Contact: Rex Critchfield, Supervisor Phone: 542-3928 A.R.S. 46-138.01.A.4 Subprogram Mission: To assist Food Stamp recipients in obtaining employment that will lead to economic independence. Subprogram Description: The subprogram provides short-term education, training, unpaid work experience and job search and also authorizes limited support services for mandatory Food Stamp recipients in the program. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 102.1 0.0 0.0 226.5 173.9 0.0 0.0 388.9 173.9 0.0 0.0 388.9 Program Total 328.6 562.8 562.8 FTE Positions 0.0 0.0 0.0 Subprogram Description: The JOBS subprogram provides opportunities such as assessment, education, training, employment supportive services and case management to TANF recipients helping them to avoid long-term welfare dependence. Subprogram Goals and Performance Measures: u Goal 1 - To increase the number of Food Stamp recipients who obtain employment. FY 1997 Actual Performance Measures ! Clients who obtained 2,120 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 4,087 4,189 4,541 4,813 employment u Health and Welfare Department of Economic Security u u u u u Page 243 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures DEPARTMENT OF ENVIRONMENTAL QUALITY EVA Russell Rhoades, Director Contact: Claudette Fredericson, Budget Manager 207-4402 Agency Mission: To preserve, protect and enhance the environment and the public health, and to be a leader in the development of public policy designed to maintain and improve the quality of Arizona’s air, land and water resources. Agency Description: The Arizona Department of Environmental Quality's (ADEQ) purpose is to protect human health and the environment by enforcing standards of quality for Arizona's air, land and water. The Department's Office of Air Quality issues permits to regulate industrial air pollution sources, regulates vehicle emissions, monitors and assesses the ambient air, and develops air quality improvement strategies. The Department's Office of Waste Programs implements programs to minimize waste generation, identifies and corrects improper waste management practices, and oversees the clean-up (remediation) of hazardous waste sites. The Department's Office of Water Quality regulates drinking water and waste water systems, monitors and assesses waters of the state, and provides hydrologic analysis to support hazardous site remediation. ($ Thousands) Agency Summary: FY1997 Actual Ø ADMINISTRATION Ø AIR QUALITY Ø WASTE PROGRAMS Ø WATER QUALITY Ø MULTI-DISCIPLINARY PROGRAM FY1998 Estimate FY1999 Estimate 13,530.6 14,329.0 14,647.8 17,007.1 25,931.3 17,280.6 43,954.4 92,666.7 57,051.5 9,337.6 14,001.4 10,961.8 1,923.6 4,234.0 1,048.9 4,570.0 12,470.0 36,700.0 Capital Funds 0.0 0.0 0.0 Agency Total 90,323.3 163,632.4 137,690.6 INFRASTRUCTURE Ø WATER FINANCE AUTHORITY ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY1998 Estimate FY1999 Estimate 20,381.1 7,450.0 51,904.5 10,587.7 32,279.7 23,904.0 94,823.1 12,625.6 34,853.4 18,573.5 75,604.7 8,659.0 90,323.3 163,632.4 137,690.6 Capital Funds 0.0 0.0 0.0 Agency Total 90,323.3 163,632.4 137,690.6 FTE Positions 826.1 854.7 825.8 Agency Goals and Key Performance Measures: u Goal 1 - To protect and improve environmental quality. Health and Welfare ! Annual tonnage reduction of vehicular emissions from administration of comprehensive Vehicle Emissions Program ! Areas qualifying for redesignation to air quality attainment status ! Perennial stream miles assessed ! Perennial stream miles assessed fully supporting designated uses ! Wells assessed ! Wells assessed exceeding Aquifer Water Quality standards ! Superfund Sites cleaned up, or cases closed, requiring no further remediation ! Billions of gallons of water treated and returned to beneficial use ! Thousands of tons of contaminated soil treated and returned to acceptable quality ! Reduction in statewide hazardous waste generated compared to 1992 base year (annual) ! Public waste recycled on an annual basis as reported by local governments and municipalties ! Petroleum contaminated soil sites cleaned up, or cases closed, requiring no further remediation ! Leaking underground storage tank cases closed ! Voluntary Remediation sites cleaned up, or cases closed, requiring no further remediation ! Gallons of water treated and returned to beneficial use through the Voluntary Remediation Subprogram (VRP) ! Tons of soil remediated through the Voluntary Remediation Subprogram (VRP) ! Tons of soil remediated through the Greenfields Pilot Subprogram (GPP) ! Annual number of pounds of hazardous substances removed from soils and water treated FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 350 376 400 424 450 3 3 3 3 3 2,674 2,700 2,700 2,700 2,700 829 850 850 850 850 2,197 2,200 2,200 2,200 2,200 1,909 1,910 1,910 1,910 1,910 15 28 25 15 15 10.6 11.2 10.6 10.6 10.6 30.2 9.0 8.0 8.0 8.0 54% 36% 36% 38% 38% 5.2 5.4 5.8 6.0 6.2 135 150 175 180 180 756 960 1,080 950 800 N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A u Goal 2 - To improve external customer service and communication. Department of Environmental Quality Page 245 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Statutorily set permit timelines met ! ADEQ major reports, policy statements, and notices available electronically EVA.1 100% 100% 100% 100% 100% N/A 80% 90% 100% 100% legislation. Provide executive leadership for the agency. Ensure coordination and consistency and promote effectiveness and efficiency of agency actions. Work with agency customers to resolve problems and set priorities. Respond to emergencies and develop a strong and competent management team and technical staff. Subprogram Description: PROGRAM SUMMARY Executive Management is responsible for overall agency policy and directions. Important components include coordination between external and internal customers. Improving service, product quality, efficiency, ensuring consistent and fair decisions. ADMINISTRATION Contact: John Hagen Phone: 207-2204 ($ Thousands) Funding and FTE Amounts: A.R.S. 49-101 - 49-1106 FY1997 Actual Program Mission: To protect public health and the environment by providing overall executive management of the agency and staff support to facilitate the divisions achieving their program missions. Manage the business side of the agency efficiently and effectively while responding to customer needs in a timely manner. Program Description: This program includes the traditional administrative functions: facilities management, accounting, budgeting, auditing, information technology, human resources, legal, policy management, public affairs, total quality and strategic planning to support the overall functioning of the agency. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 5,360.8 205.8 7,781.6 182.4 3,281.3 287.4 10,537.4 222.9 4,611.2 291.7 9,595.9 149.0 Program Total 13,530.6 14,329.0 14,647.8 FTE Positions 184.0 197.3 196.4 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 550.4 60.4 346.0 90.5 377.1 79.4 426.9 106.4 530.0 80.7 445.1 71.1 Program Total 1,047.3 989.8 1,126.9 FTE Positions 26.5 27.8 27.5 Subprogram Goals and Performance Measures: u Goal 1 - To improve external and internal customer service, and ensure consistent and fair decisions. Performance Measures FY 1997 Actual ! ADEQ external and internal N/A FY 1998 Expected N/A FY 1999 Expected FY 2000 Expected 80% FY 2001 Expected 85% 90% performance measures met SUBPROGRAM SUMMARY EVA.1.2 ADMINISTRATIVE PROGRAM MANAGEMENT Contact: John Hagen Phone: 207-2204 A.R.S. 49-101 - 49-110 Subprogram Mission: This Program Contains the following Subprograms: 4 4 4 4 4 4 4 4 4 Administrative Program Management To work in partnership with all the divisions to plan for the operational needs of ADEQ to enhance the delivery of program services to customers. Financial Management Subprogram Description: Information Resources Management Services To support each division in planning and meeting the program needs for the delivery of customer services. Human Resources Funding and FTE Amounts: Executive Management ($ Thousands) FY1997 Actual Legal Services FY1998 Estimate FY1999 Estimate Program Support And Assistance Public Affairs/Outreach EVA.1.1 SUBPROGRAM SUMMARY EXECUTIVE MANAGEMENT Contact: John Hagen Phone: 207-2204 A.R.S. 49-101 - 49-110 1,353.6 12.3 2,894.1 0.0 928.2 16.2 3,624.1 0.0 1,303.7 16.5 3,699.0 0.0 Program Total 4,260.0 4,568.5 5,019.2 FTE Positions 4.5 4.6 4.6 Subprogram Goals and Performance Measures: Subprogram Mission: To provide direction, set policy and develop and implement Page 246 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u Goal 1 - To coordinate the delivery of timely, cost effective and Department of Environmental Quality Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS quality external and internal customer service. FY 1997 Actual Performance Measures ! Deputy Director Office N/A FY 1998 Expected FY 1999 Expected N/A FY 2000 Expected 80% FY 2001 Expected 85% 90% performance measures met EVA.1.3 to provide accurate information on a reliable, timely, and costeffective basis to agency staff and management in support of their contribution to the agency's mission, and to external customers as requested and appropriate. Subprogram Description: SUBPROGRAM SUMMARY FINANCIAL MANAGEMENT Contact: Michael D. Clark, Chief Financial Officer Phone: 207-4756 A.R.S. 49-101 - 49-110 Subprogram Mission: To provide timely and accurate financial and economic data; to ensure that ADEQ recovers from responsible parties the costs of remedial actions undertaken by ADEQ; and to provide performance and revenue audit services. Subprogram Description: The subprogram provides traditional comptroller functions; budget and grant preparation and monitoring; and audit services for the department. The comptroller function provides payroll, accounts receivable, accounts payable, general accounting, cost recovery, and financial systems. The budget and grant function prepares and submits the annual state budget, federal grants and any other budgetary requirements; monitors the receipt of and expenditure of funds; makes adjustments as requested; provides advice and recommendations to the Management Team on financial issues. The audit function provides financial, performance and revenue audit services. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FY1998 Estimate FY1999 Estimate 612.4 4.8 1,188.2 -7.2 233.0 23.2 2,000.1 0.0 327.5 22.9 1,286.6 0.0 1,798.2 2,256.3 1,637.0 The Information Resources program has nine major responsibilities; Office of Information Technology Management; System Administration; Help Desk; Technology Evaluation and Assessment; Communications; Operations; Programming; GIS/GPS Coordination; and Data Coordination. The Office of Information Technology (OIT) Management administers OIT to accomplish agency-wide information technology priorities. System Administration provides coordination across the agency to support the Novell and UNIX based servers and workstations. The Help Desk is the first resource utilized by a user to get assistance on information technology related problems. Technology Evaluation and Assessment plans for the information technology future for ADEQ by assessing customer and department needs. Communications provides and optimizes high-speed data communications and telecommunications to meet all customer needs. Operations ensures production systems are operational by maintaining the physical infrastructure of equipment. Programming utilizes ADEQ standard methods in the development and support of ADEQ. GIS/GPS Coordination provides coordination across the agency to exploit GIS/GPS technology. Data Coordination identifies which information needs sharing and plans how to share it. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,754.4 78.4 2,109.2 66.4 996.3 103.0 2,887.1 78.1 1,400.4 104.8 2,588.3 52.2 Program Total 4,008.4 4,064.5 4,145.7 FTE Positions 39.2 41.5 41.2 Subprogram Goals and Performance Measures: FTE Positions 51.8 57.1 57.0 Subprogram Goals and Performance Measures: FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected ! ADEQ major reports, policy FY 2001 Expected ! Miscellaneous billings which N/A 90% 95% 95% 95% are processed and mailed within 5 days ! Mailed invoices received N/A 90% 95% 95% 95% EVA.1.4 SUBPROGRAM SUMMARY INFORMATION RESOURCES Contact: James Ryan, Manager Phone: 207-4810 A.R.S. 49-104 statements, and notices available electronically ! Average seervice requests per month ! Customers reporting services meet or exceed expectation EVA.1.5 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 80% 90% 100% 100% N/A 1,000 1,000 1,000 1,000 N/A 50% 60% 70% 80% SUBPROGRAM SUMMARY MANAGEMENT SERVICES Contact: Kathleen Dougherty, Manager Phone: 207-4727 Contact: Tara Roesler, Manager Phone: 207-4719 A.R.S. 49-101 - 49-110 Subprogram Mission: Subprogram Mission: To provide information technology infrastructure and integrated systems to support the department's data processing needs in order Health and Welfare FY 1997 Actual Performance Measures u Goal 1 - To provide timely, cost-effective and quality support for external and internal customer service. Performance Measures u Goal 1 - To meet customer requests for information assistance. To provide logistical support of the overall ADEQ Mission. Department of Environmental Quality Page 247 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Description: Provide facility, transportation, and procurement services necessary for ADEQ operations to ensure compliance with applicable laws and regulations. classification/compensation, employee relations, affirmative action, benefits, safety, and training and development. ($ Thousands) Funding and FTE Amounts: FY1997 Actual ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1999 Estimate 342.8 0.0 378.5 0.0 234.8 0.0 467.1 0.0 330.1 0.0 487.0 0.0 Program Total 721.3 701.9 817.1 FTE Positions 18.0 19.3 19.3 FY1998 Estimate FY1999 Estimate 138.5 0.0 212.7 0.0 94.9 0.0 262.4 0.0 133.4 0.0 273.6 0.0 Program Total 351.2 357.3 407.0 FTE Positions 9.0 9.8 9.8 Subprogram Goals and Performance Measures: u Goal 1 - To provide all agency supervisors and managers with quality human resources support services. Subprogram Goals and Performance Measures: u Goal 1 - To procure agency requirements in a timely manner meeting and exceeding customer expectations in accordance with applicable rules and statutes. FY 1997 Actual Performance Measures ! Annual purchase requisitions processed ! Meet or exceed customer expectations based upon post service assessments of jointly developed service agreements ! Meet or exceed customer expectations based upon a customer satisfaction survey attached to every 25th Purchase Order FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3,840 4,200 4,500 4,500 4,500 N/A 90% 90% 90% 90% N/A 85% 85% 85% 85% N/A average or above average service ! Complaints received by section manager EVA.1.6 FY 2000 Expected FY 2001 Expected N/A 40% 50% 60% 70% for core skills training ! Customers reporting average or above average service (%) N/A Baseline N/A N/A N/A SUBPROGRAM SUMMARY LEGAL SERVICES Contact: Mark Santana, Manager Phone: 207-4251 Subprogram Mission: FY 1998 Expected FY 1999 Expected 3 FY 2000 Expected 3 FY 2001 Expected 3 3 improvement projects initiated and implemented ! Customers reporting via survey FY 1999 Expected A.R.S. 49, 46.6 FY 1997 Actual ! Management systems FY 1998 Expected ! ADEQ employees scheduled EVA.1.7 u Goal 2 - To provide timely, cost effective and quality general services support for ADEQ employees. Performance Measures FY 1997 Actual Performance Measures N/A 60% 70% 75% 80% N/A 50% 60% 70% 80% SUBPROGRAM SUMMARY HUMAN RESOURCES Contact: Michael Shcolnik, Manager Phone: 207-4795 A.R.S. 38-101 - 38-921, 49-104 Subprogram Mission: To ensure that the agency's regulatory, enforcement, and quasijudicial mandates and functions are carried out in a manner that is based on sound legal principles and that is fair, consistent, and timely. Subprogram Description: The Legal Services subprogram is administered by the Office of the Administrative Counsel (OAC) and is responsible for four major functions. Rule development, which is administered by the Rule Development Section, whereby the department makes law by agency rule in a manner that meets the department's regulatory priorities, is open to participation by the public, and meets all legal requirements. Enforcement Coordination, which ensures that the department's enforcement efforts, which originate in several subprograms, are consistent, equitable, calculated to promote compliance, and are based on sound legal principles. Managing the administrative hearing process for the DEQ director and the Air Pollution Control Hearing Board so that persons are provided an opportunity for a hearing in an expeditious, competent and fair manner. Ensuring that policies adopted by the agency are legally acceptable and enforceable. To provide quality, comprehensive, human resources services and programs including employment, classification/compensation, employee relations, affirmative action, benefits, safety, training, and development designed to support the agency in a manner which maximizes the opportunity for the agency to pursue and accomplish its mission. Subprogram Description: To provide comprehensive human resources services which include technical expertise in areas of employment, Page 248 Department of Environmental Quality Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS policy and the policy management system. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 392.5 49.6 287.0 32.7 268.9 65.2 418.2 38.4 377.9 66.4 345.5 25.7 Program Total 761.8 790.7 815.5 FTE Positions 18.0 19.0 18.8 FY 1998 Expected FY 1997 Actual Performance Measures ! New ADEQ policies N/A FY 1999 Expected 15 FY 2000 Expected 20 FY 2001 Expected 25 25 established annually EVA.1.9 SUBPROGRAM SUMMARY PUBLIC AFFAIRS/OUTREACH Contact: Amy Rezzonico, Public Information Officer Phone: 207-2215 A.R.S. 49-101 - 49-105, 49-456 Subprogram Goals and Performance Measures: Subprogram Mission: u Goal 1 - To develop clear and effective rules in a timely manner. To maintain and improve the quality of Arizona's air, land and water resources by providing information, services for the public, regulated community, media, legislature and other government entities. Performance Measures FY 1997 Actual ! Priority rulemakings (to which department commits program and OAC resources for any given fiscal year) that will be adopted by the Director and submitted to the Governor's Regulatory Review Council (GRRC) ! Administrative enforcement actions and civil actions initiated by A) each division, and B) concluded for each division 32% FY 1998 Expected 41% FY 1999 Expected FY 2000 Expected 45% FY 2001 Expected 47% 47% The subprogram is responsible for overseeing the department's general communications. The subprogram provides information to Arizona businesses, trade associations, academic institutions and other interested parties. N/A Baseline N/A N/A N/A ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds SUBPROGRAM SUMMARY EVA.1.8 PROGRAM SUPPORT AND ASSISTANCE Contact: Wayne Aerni, Strategic Planning Officer Phone: 207-4217 A.R.S. 49-101 - 49-110 Subprogram Mission: FY1998 Estimate FY1999 Estimate 210.5 0.3 254.7 0.0 144.2 0.4 314.3 0.0 202.7 0.4 327.7 0.0 Program Total 465.5 458.9 530.8 FTE Positions 2.0 2.0 13.9 Subprogram Goals and Performance Measures: To provide information, assistance, training and guidance to all ADEQ staff in the areas of Total Quality, Data Quality Objectives, Strategic Planning and the Policy Management System with the purpose of supporting and promoting consistent agency direction and continuity. u Goal 1 - To respond to political and press inquiries in a timely manner. FY 1997 Actual Performance Measures ! Press inquiries responded to in N/A FY 1998 Expected FY 1999 Expected 80% FY 2000 Expected 80% 80% FY 2001 Expected 80% 24 hours Subprogram Description: EVA.2 The Office of Program Support and Assistance (PSA) is responsible for developing and implementing the ADEQ Policy Management System; and coordinating the agency strategic planning activities. FY1997 Actual FY1998 Estimate PROGRAM SUMMARY AIR QUALITY Contact: Nancy C. Wrona, Division Director Phone: 207-2308 ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Description: FY1999 Estimate A.R.S. 49-401 - 49-593 Program Mission: 5.7 0.0 111.2 0.0 3.9 0.0 137.2 0.0 5.5 0.0 143.1 0.0 To control present and future sources of air pollution to protect the environment and ensure the health and general welfare of the citizens of Arizona. Program Total 116.9 141.1 148.6 FTE Positions 4.0 4.3 4.3 The Air Quality Program ensures air quality through development and management of statewide air pollution control programs, issues permits, conducts inspections, anticipates problems through ongoing monitoring and assessment and responds to emergencies. ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: Program Description: u Goal 1 - To provide overall direction in the development of Health and Welfare Department of Environmental Quality FY1997 Actual FY1998 Estimate FY1999 Estimate Page 249 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Actual Estimate Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds 5,345.5 5,502.9 3,637.8 4,489.4 13,690.5 4,794.8 2,405.2 8,145.1 4,755.5 Federal Funds 2,520.9 2,956.6 1,974.8 Program Total 17,007.1 25,931.3 17,280.6 FTE Positions 171.0 166.9 163.2 Subprogram Mission: To protect public health by ensuring regulated facilities and pollution-generating activities meet air emission standards through equitable and efficient permitting, inspections and enforcement. Subprogram Description: This Program Contains the following Subprograms: 4 Air Quality Program Management 4 Air Pollution Emission Control 4 Air Quality Management and Analysis The Air Pollution Control Program is mandated by statutes and rules to control air pollution within the State of Arizona. The program staff is responsible for assuring compliance through permits, inspections and enforcement actions. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds SUBPROGRAM SUMMARY EVA.2.1 AIR QUALITY PROGRAM MANAGEMENT Contact: Nancy C. Wrona, Division Director Phone: 207-2308 A.R.S. 49-401 - 49-593 Subprogram Mission: To provide leadership, management, support and direction for all air programs for efficient and effective delivery of services. Subprogram Description: Provide management and administrative services to the program. Plan, control and monitor expenditures of staff and budgetary resources. Provide for staff training and employee evaluations. Develop policies and procedures. Provide input on legislative issues. Assist in development of agency strategic plans and action plans for their implementation. Develop, implement and monitor workplans. Evaluate program effectiveness. Oversee delegation agreements with local jurisdictions. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 423.1 2,288.4 471.9 365.7 289.8 5,280.1 622.0 430.1 407.4 3,338.8 616.9 287.3 Program Total 3,549.1 6,622.0 4,650.4 FTE Positions 54.9 54.1 52.8 FY1998 Estimate FY1999 Estimate 4,837.0 2,941.8 1,146.2 166.5 2,971.1 8,048.6 1,510.8 195.8 1,365.5 4,441.3 25.3 130.8 Program Total 9,091.5 12,726.3 5,962.9 FTE Positions 86.1 83.1 82.6 Subprogram Goals and Performance Measures: u Goal 1 - To bring non-complying facilities or activities into compliance with state and federal laws, rules, and standards through timely and appropriate enforcement. Performance Measures ! Inspections per fiscal year ! Facilities brought into compliance within 120 days of initial notification of violation FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 444 445 445 450 450 80% 80% 80% 80% 80% u Goal 2 - To efficiently develop and implement non-attainment area plans. ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: Performance Measures ! Areas qualifying for FY 1997 Actual FY 1998 Expected 3 3 FY 1999 Expected 3 FY 2000 Expected FY 2001 Expected 3 3 redesignation to air quality attainment status SUBPROGRAM SUMMARY EVA.2.3 AIR QUALITY MANAGEMENT AND ANALYSIS Contact: Nancy C. Wrona, Division Director Phone: 207-2308 A.R.S. 49-401 - 49-593 Subprogram Goals and Performance Measures: Subprogram Mission: u Goal 1 - To coordinate the implementation of external and internal Air Division performance measures. To bring non-attainment areas into attainment and maintain good air quality throughout the state while providing quality information to ensure sound air quality regulatory decision-making. Performance Measures ! Air Quality Division FY 1997 Actual N/A FY 1998 Expected 80% FY 1999 Expected 85% FY 2000 Expected 90% performance measures met SUBPROGRAM SUMMARY EVA.2.2 AIR POLLUTION EMISSION CONTROL Contact: Nancy C. Wrona, Division Director Phone: 207-2308 A.R.S. 49-401 - 49-593 Page 250 FY 2001 Expected Subprogram Description: 90% The subprogram is designed to develop and maintain statewide air pollution control programs, including the State Implementation Plan (SIP) and development of emission management rules; to monitor ambient air quality and visibility conditions; to conduct research in support of other air quality programs and to fulfill statutory mandates; to coordinate a cooperative Statewide Smoke Management Program; and to conduct air quality models to project future conditions. Department of Environmental Quality Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS 4 Emergency Response ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate EVA.3.1 85.4 272.7 2,019.7 1,988.7 1,228.5 361.8 2,662.0 2,330.7 632.3 365.0 4,113.3 1,556.7 Program Total 4,366.5 6,583.0 6,667.3 FTE Positions 30.0 29.7 27.8 Subprogram Goals and Performance Measures: Performance Measures ! Annual tonnage reduction of FY 1998 Expected 350 FY 1999 Expected 376 FY 2000 Expected 400 FY 2001 Expected 424 450 vehicular emissions from administration of comprehensive Vehicle Emissions Program EVA.3 WASTE PROGRAMS MANAGEMENT Contact: Jean Calhoun, Division Director Phone: 207-2382 A.R.S. 49-701 - 49-1071 Subprogram Mission: To provide leadership, management and support for all waste programs for efficient and effective delivery of services. Subprogram Description: u Goal 1 - To reduce the actual pollutants in the environment. FY 1997 Actual SUBPROGRAM SUMMARY PROGRAM SUMMARY WASTE PROGRAMS Provide management and administrative services to the program. Plan, control and monitor expenditures of staff and budgetary resources. Provide for staff training and employee evaluations. Develop policies and procedures. Provide input on legislative issues. Assist in development of agency strategic plans and action plans for their implementation. Develop, implement and monitor workplans. Evaluate program effectiveness. Oversee delegation agreements with local jurisdictions. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Contact: Jean Calhoun, Division Director Phone: 207-2382 A.R.S. 49-701 - 49-1071 Program Mission: To protect public health and the environment by assuring the proper handling, storage, treatment and disposal of wastes, by promoting pollution prevention and recycling, by ensuring cleanup of contamination where it has occurred and by responding to customer needs in a timely manner. This program regulates solid and hazardous waste treatment, storage and disposal facilities, hazardous waste generators and underground storage tanks. It issues permits, conducts inspections, approves closure and post closure activities and oversees remediation of contamination. It encourages recycling, reuse and other forms of pollution prevention. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 4,493.9 989.3 34,715.1 3,756.1 17,409.8 6,345.5 64,493.4 4,418.0 16,649.0 6,588.9 30,862.8 2,950.8 Program Total 43,954.4 92,666.7 57,051.5 FTE Positions 235.5 254.8 243.6 This Program Contains the following Subprograms: 4 4 4 4 4 Waste Programs Management Solid Waste Hazardous Waste Underground Storage Tanks Superfund Health and Welfare FY1999 Estimate 787.7 64.7 2,540.1 1,051.7 471.1 66.4 3,347.0 1,237.0 662.1 80.7 961.6 826.2 Program Total 4,444.2 5,121.5 2,530.6 FTE Positions 64.6 72.3 69.6 Subprogram Goals and Performance Measures: Program Description: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate u Goal 1 - To coordinate the implementation of external and internal Waste Division performance measures. FY 1997 Actual Performance Measures ! Waste Division performance 85% FY 1998 Expected FY 1999 Expected 85% 85% FY 2000 Expected 90% FY 2001 Expected 90% measures met EVA.3.2 SUBPROGRAM SUMMARY SOLID WASTE Contact: Byron James, Manager Phone: 207-4122 A.R.S. 49-701 - 49-868 Subprogram Mission: To protect public health and the environment by assuring proper handling, storage, treatment and disposal of household, industrial and special wastes not regulated as hazardous waste, and by promoting recycling. Subprogram Description: The subprogram is responsible for issuing permits to landfills and other solid waste facilities, conducting facility inspections and site investigations, initiating enforcement and remediation actions related to compliance issues, awarding and monitoring recycling grants and providing for a recycling outreach program. Department of Environmental Quality Page 251 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ($ Thousands) Funding and FTE Amounts: FY1999 Estimate FY1997 Actual 334.1 670.3 908.9 44.5 482.5 983.3 2,103.2 52.4 645.3 1,118.0 1,714.5 35.0 Program Total 1,957.8 3,621.4 3,512.8 FTE Positions 24.1 25.5 25.2 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 215.2 251.6 44.8 997.7 147.4 295.8 178.0 1,173.5 207.2 390.2 0.0 783.8 Program Total 1,509.3 1,794.7 1,381.2 FTE Positions 26.9 26.1 24.6 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u Goal 1 - To process permit applications for landfills and other solid waste facilities in a timely manner. u Goal 1 - To process hazardous waste permits within the time frames established by the Licensing Time Frame (LTF) rules. FY 1997 Actual Performance Measures ! Inspections per fiscal year 419 FY 1998 Expected FY 1999 Expected 350 375 FY 2000 Expected FY 2001 Expected 400 425 u Goal 2 - To bring non-complying solid waste facilities into compliance with state laws, rules and standards through timely, appropriate and effective enforcement. FY 1997 Actual Performance Measures ! Facilities brought into 68% compliance withiin 120 days of initial notification of violation ! Petroleum contaminiated soil sites cleaned up, or cases closed, requiring no further remedition FY 1998 Expected FY 1999 Expected 70% 75% FY 2000 Expected FY 2001 Expected 80% 80% 135 150 175 180 180 FY 1997 Actual 5.2% FY 1998 Expected FY 1999 Expected 5.4% 5.8% FY 2000 Expected 6.0% FY 2001 Expected 6.2% annual basis as reported by local governments and municipalities EVA.3.3 FY 1998 Expected FY 1999 Expected N/A Baseline FY 2000 Expected N/A N/A FY 2001 Expected N/A permits processed within Licensing Time Frame requirements (%) u Goal 2 - To minimize risk to the public health and environment from the mismanagement of hazardous waste. FY 1997 Actual Performance Measures ! Facilities brought into compliance within 120 days of initial notification of violation FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 110 70 70 70 70 29% 70% 70% 70% 70% u Goal 3 - To respond to reports/complaints from the public regarding the mismanagement of hazardous waste. FY 1997 Actual Performance Measures ! Reports/complaints received ! Complaints responded to FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 128 125 125 125 125 50% 50% 50% 50% 50% within 15 days EVA.3.4 SUBPROGRAM SUMMARY UNDERGROUND STORAGE TANKS Contact: Ronald Kern, Manager Phone: 207-4242 SUBPROGRAM SUMMARY HAZARDOUS WASTE Contact: Dennis Clayton, Manager Phone: 207-4103 A.R.S. 49-1001 - 49-1071 A.R.S. 49-901 - 49-944 Subprogram Mission: Subprogram Mission: To protect human health and the environment from the release or improper management of hazardous wastes. Subprogram Description: The subprogram permits hazardous waste treatment, storage and disposal facilities; conducts inspections to ensure that hazardous wastes are safely handled and properly recycled or disposed of; keeps hazardous waste management facilities in compliance; educates handlers on how to comply with federal and state standards; expedites the clean-up of hazardous waste sites; and gathers and reports information needed to regulate the generation, transportation, storage, treatment and disposal of hazardous wastes. Page 252 ! Hazardous waste operating ! Hazardous waste inspections u Goal 3 - To promote solid waste recycling (reduce, reuse and recycle) through education, grants and contracts. Performance Measures ! Public waste recycled on an FY 1997 Actual Performance Measures To protect human health and the environment by assuring the proper installation, operation and closure of Underground Storage Tanks (UST's), by ensuring the clean up of contamination emanating from leaking underground storage tanks (LUST's) and by providing public education and financial assistance. Subprogram Description: The subprogram is responsible for identifying UST's and LUST's; preventing UST releases through compliance inspections and enforcement; cleaning up of LUST sites through site investigations, technical guidance, enforcement and state lead actions; and promoting the UST release prevention program and LUST cleanup actions through expeditious and efficient processing of applications for financial assistance. Department of Environmental Quality Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 3,000.0 0.0 28,403.6 784.2 1,578.0 0.0 58,238.7 922.4 460.0 0.0 27,893.9 616.1 Program Total 32,187.8 60,739.1 28,970.0 FTE Positions 72.5 76.9 73.7 Subprogram Goals and Performance Measures: u Goal 1 - To prevent or minimize release of pollutants through inspection, investigation and monitoring. FY 1997 Actual Performance Measures ! Inspections ! UST facilities in compliance at FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,000 1,000 1,000 1,000 1,000 30% 30% 20% 25% 25% 181 200 200 200 200 time of inspection ! Inspections per UST FTE FY 1997 Actual ! Non-complying facilities 44% FY 1998 Expected FY 1999 Expected 70% 50% FY 2000 Expected 75% 85% brought into compliance with UST regulations within 120 days of initial notification of violation FY 1997 Actual 756 FY 1998 Expected 960 FY 1999 Expected 1,080 FY 2000 Expected 14,623.3 5,000.0 453.0 929.3 14,523.3 5,000.0 292.8 620.6 Program Total 3,566.8 21,005.6 20,436.7 FTE Positions 42.9 49.5 46.2 Subprogram Goals and Performance Measures: u Goal 1 - To establish an appropriate remediation plan and to ensure that clean up actions are implemented on sites contaminated with hazardous substances. FY 1997 Actual cases closed, requiring no further remediation ! Billions of gallons of water treated and returned to beneficial use ! Thousands of tons of contaminated soil treated and returned to acceptable standards FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 15 28 25 15 15 10.6 11.2 10.6 10.6 10.6 30.2 9.0 8.0 8.0 8.0 N/A Baseline N/A N/A N/A SUBPROGRAM SUMMARY EMERGENCY RESPONSE Contact: Dale Anderson, Manager Phone: 207-4104 800 A.R.S. 49-108, 49-282 Subprogram Mission: SUBPROGRAM SUMMARY To protect public health and the environment from emergency releases of hazardous materials and pollutants. SUPERFUND Contact: Jeff Kulon, Manager Phone: 207-4187 Subprogram Description: A.R.S. 49-281 - 49-296 Subprogram Mission: To protect public health and the environment through investigation, management, and clean-up of sites contaminated with hazardous substances. Subprogram Description: The Superfund subprogram is responsible for the identification, assessment and remediation of sites that are contaminated with hazardous substances. The programs and services provided to the public and private sectors include: evaluation of potentially contaminated sites; review, approval and oversight of privately funded clean up activities; investigation and remediation of sites using state funds; identification of responsible parties; development of evidence and scientific data needed for cost recovery and for Health and Welfare FY1999 Estimate 0.0 2.7 2,774.0 790.1 EVA.3.6 FY 2001 Expected 950 FY1998 Estimate substances removed from soils and water treated (annual) tank cases closed per fiscal year EVA.3.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ! Pounds of hazardous u Goal 3 - To establish an appropriate remediation plan and to ensure that clean up actions are implemented on sites which have had a release from an UST system containing regulated substance(s). Performance Measures ! Leaking undground storage FY1997 Actual ! Superfund sites cleaned up, or FY 2001 Expected ($ Thousands) Funding and FTE Amounts: Performance Measures u Goal 2 - To bring non-complying facilities or activities into compliance with state and federal laws, rules, and standards through timely and appropriate enforcement. Performance Measures bringing lawsuits against responsible parties; and providing funding to the Attorney General's Office, Arizona Department of Health Services and political subdivisions for the purpose of assisting ADEQ with its hazardous substance remediation efforts. Upon receiving a spill report or request for assistance, the subprogram responds to hazardous materials and pollutant releases that pose a threat to public safety; identifies materials and problems and assesses health and environmental risks; and advises local authorities and responsible parties of safe handling, proper containment, control and disposal procedures consistent with the state's Hazardous Material Response Recovery Plan, and with state and federal environmental law. When necessary, subprogram performs cleanup or reimburses a local agency. Department of Environmental Quality Page 253 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS 4 Water Quality Assessment And Management 4 Point Source 4 Non-Point Source ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 156.9 0.0 43.7 87.9 107.5 0.0 173.5 103.4 151.1 0.0 0.0 69.1 Program Total 288.5 384.4 220.2 FTE Positions 4.5 4.5 4.3 SUBPROGRAM SUMMARY EVA.4.1 WATER QUALITY PROGRAM MANAGEMENT Contact: Ed Sadler, Division Director Phone: 207-2306 A.R.S. 49-201 - 49-391 Subprogram Goals and Performance Measures: u Goal 1 - To promote the reporting and mitigation of emergency releases of hazardous materials and pollutants. Performance Measures ! Incident reports received and FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 492 450 450 450 450 ! Incidents with ADEQ on-site 236 200 200 200 200 response ! Incidents responded to vs. incident reports received and recorded 48% 45% 45% 45% 45% recorded EVA.4 PROGRAM SUMMARY Subprogram Mission: To provide leadership, management and support for all water quality programs for efficient and effective delivery of services. Subprogram Description: Water Quality Program Management includes providing management and administrative services to the program. Plan, control and monitor expenditures of staff and budgetary resources. Provide for staff training and employee evaluations. Develop policies and procedures. Provide input on legislative issues. Oversee strategic plan and workplan implementation. Evaluate program effectiveness. Oversee delegation agreements with local jurisdiction. ($ Thousands) Funding and FTE Amounts: WATER QUALITY FY1997 Actual Contact: Ed Sadler, Division Director Phone: 207-2306 A.R.S. 49-201 - 49-391 Program Mission: To preserve, protect and enhance water quality, public health and the environment through water quality assessment, regulatory oversight, technical assistance, public education and cleanup of contamination where it has occurred and by responding to customer needs in a timely manner. This program ensures the safety of drinking water from public water systems, develops water quality management plans, establishes water quality standards, anticipates problems through ongoing monitoring and assessment and responds to emergencies. It regulates discharges from wastewater treatment plants, landfills, mining operations, industrial facilities, irrigated agriculture, urban runoff, contractors, etc. It promotes voluntary programs to protect aquifers for drinking water. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 4,746.4 737.0 858.0 2,996.2 3,421.6 3,563.0 3,492.6 3,524.2 5,049.8 3,524.5 33.5 2,354.0 Program Total 9,337.6 14,001.4 10,961.8 FTE Positions 209.1 206.5 194.2 This Program Contains the following Subprograms: 4 Water Quality Program Management 4 Safe Drinking Water Page 254 FY1999 Estimate 1,200.0 182.2 14.6 408.8 868.9 880.8 57.9 480.8 1,170.3 871.3 0.0 321.2 Program Total 1,805.6 2,288.4 2,362.8 FTE Positions 36.4 36.8 36.0 Subprogram Goals and Performance Measures: Program Description: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate u Goal 1 - To coordinate the implementation of external and internal Water Quality Division performance measures. FY 1997 Actual Performance Measures ! Water Quality Division N/A FY 1998 Expected FY 1999 Expected N/A 80% FY 2000 Expected 85% FY 2001 Expected 90% performance measures met EVA.4.2 SUBPROGRAM SUMMARY SAFE DRINKING WATER Contact: Bob Munari, Manager Phone: 207-4617 A.R.S. 49-351 - 49-356 Subprogram Mission: To ensure the delivery of safe drinking water to users of public water systems through regulatory oversight, technical assistance and public education in facility planning, design, construction, operation and compliance monitoring, and to preserve and protect drinking water sources. Subprogram Description: The Drinking Water Program is federally mandated to ensure safe drinking water supplies for the public. The program regulates public water systems and, to a lesser extent, semi-public water Department of Environmental Quality Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS systems. Program staff review water system construction plans, inspect water systems for conformance with plans and operation/maintenance requirements, receive and review water quality monitoring data, certify water system operators, initiate enforcement actions, conduct outreach and program development. The Wellhead Protection Program involves the promotion of voluntary programs in communities aimed at protecting aquifers for drinking water use. During 1998 staff will begin assessing source waters to ascertain their susceptibility to contamination and will begin collecting compliance samples for many contaminants on behalf of small water systems. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 757.5 0.0 103.0 798.9 1,564.7 0.0 33.4 533.6 Program Total 1,889.7 1,659.4 2,131.7 FTE Positions 45.4 36.7 32.6 Subprogram Goals and Performance Measures: ! Regulated public water FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,720 1,720 1,730 1,730 1,740 847 800 700 700 700 60% 60% 60% 60% 60% systems (PWS's) General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds inspections per fiscal year ! Facilities brought into compliance within 120 days of initial notification of violation ! Water systems with no unresolved maximum contaminant level violations relating to acute contaminants (microbiological, nitrate/nitrite) ! Water systems with no unresolved maximum contaminant level violations relating to chronic contaminants (all other chemicals) ! Water systems with no unresolved major deficiencies 85% 88% 91% 94% 97% 90% 91% 93% 94% 95% 45% 60% 65% FY1999 Estimate 358.1 0.0 2,992.0 785.4 503.3 0.0 0.0 524.6 Program Total 1,943.5 4,135.5 1,027.9 FTE Positions 37.2 43.4 40.9 u Goal 1 - To conserve and enhance public health, aquatic ecosystems and water quality conditions for rivers, lakes, and groundwater. 70% FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,674 2,700 2,700 2,700 2,700 829 850 850 850 850 2,197 2,200 2,200 2,200 2,200 1,909 1,910 1,910 1,910 1,910 FY 1997 Actual Performance Measures ! Perennial stream miles assessed supporting designated uses ! Wells assessed ! Wells assessed exceeding Aquifer Water Quality Standards u Goal 2 - To identify sources of water pollution using a Total Maximum Daily Load (TMDL) approach and allocate pollution control responsibilities in watersheds where water quality goals are not being achieved. FY 1997 Actual Performance Measures 30% FY1998 Estimate 522.7 0.0 753.1 667.7 ! Perennial stream miles assessed ! Drinking water system EVA.4.3 FY1997 Actual Subprogram Goals and Performance Measures: u Goal 1 - To increase the number of facilities in compliance with regulations and to decrease the number of water systems providing drinking water of unacceptable or unknown quality. FY 1997 Actual ($ Thousands) Funding and FTE Amounts: FY1999 Estimate 1,205.7 0.0 4.8 679.2 Performance Measures The Water Quality Assessment and Management program fulfills mandates for Water Quality Management (WQM) in cooperation with a variety of federal, state, local, and regional agencies. WQM includes regional planning, a coordinated process for strategic planning and federal grants, providing critical information on water quality conditions, establishing water quality standards and resolving pollution problems. The program uses a Total Maximum Daily Load (TMDL) process to address pollution problems within watersheds. The TMDL process includes: identification of specific waters where problems exist or are expected; and prioritization of problems and allocation of pollutant loadings among point and nonpoint sources. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! TMDL's required N/A 150 150 100 100 ! TMDL's completed N/A N/A 15 15 15 SUBPROGRAM SUMMARY WATER QUALITY ASSESSMENT AND MANAGEMENT Contact: Wayne Hood III, Manager Phone: 207-4416 A.R.S. 49-202 - 49-205, 49-208, Subprogram Mission: To monitor and assess water quality conditions and resolve pollution problems across the state, establish water quality standards and management plans, provide technical assistance, design and carry-out an integrated watershed management approach and planning strategy for all water programs. EVA.4.4 SUBPROGRAM SUMMARY POINT SOURCE Contact: Chuck Graf, Manager Phone: 207-4661 Contact: Mark Charles, Manager Phone: 207-4567 A.R.S. 49-201 - 49-391 Subprogram Mission: To preserve, protect, and enhance water quality and public health for the citizens of Arizona by minimizing the impact of pollutants discharged to surface and ground waters from point sources. Subprogram Description: Subprogram Description: Health and Welfare Department of Environmental Quality Page 255 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS The Point Source Discharge Permitting, Compliance & Enforcement Subprogram protects groundwater and surface water quality by controlling discharges from wastewater treatment plants, mining operations, industrial facilities, on-site sewage disposal systems, and drywells. ADEQ accomplishes this by: 1) reviewing applications and issuing Aquifer Protection Permits and Wastewater Reuse Permits; 2) reviewing applications and issuing (surface) Water Quality Certifications of U.S. EPA NPDES permits for surface water discharges, and U.S. Army Corps of Engineer's 404 permits of dredge & fill activities; 3) reviewing engineering design plans and construction of wastewater collection, treatment, and disposal facilities, and issuing approvals to construct, approval of construction, and subdivision approvals; 4) conducting compliance (operation & maintenance) inspections of all discharging facilities; 5) reviewing and analyzing self monitoring data, and generating a list of significant noncompliant facilities; 6) conducting outreach and education activities to build awareness of these regulatory requirements; 7) offering technical and compliance assistance to facilities unsure of the available options to achieve compliance; and 8) conducting enforcement actions. Enforcement priorities are determined by the threat to public health and the environment as well as the compliance history and recalcitrance of the facility owner or operator. All 8 activities require program development through rulemaking, policies and guidance. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate To preserve, protect, and enhance water quality and public health for the citizens of Arizona by minimizing the impact of pollutants discharged to surface and ground waters from non-point sources. Subprogram Description: Most of Arizona's water pollution is attributable to non-point sources. Non-point sources include discharges from irrigated agriculture, concentrated animal feeding operations, livestock grazing, silviculture, urban runoff, construction, mining and recreation activities. ADEQ's Non-Point Source Program is comprised of the following 5 major elements: 1) Creating and maintaining a network of cooperative agreements between ADEQ and federal, state and tribal land management authorities (The agreements establish a series of "partnerships" to address non-point source discharges occurring on these lands); 2) Organizing and staffing several watershed-based, citizen advisory groups to assist ADEQ in water quality planning and implementation of local improvements; 3) Significantly investing in public outreach, nonpoint source pollution; 4) Adopting rules requiring sectorbased, best management practices to ensure that existing water quality degradation is reversed and future degradation is avoided; and 5) To the extent resources are available, providing funding to implement the best management practices needed to eliminate or mitigate the non-point source pollution. ($ Thousands) Funding and FTE Amounts: FY1999 Estimate FY1997 Actual 1,516.5 533.0 0.9 261.6 1,230.6 2,576.8 3.7 307.7 1,521.2 2,548.9 0.1 205.5 Program Total 2,312.0 4,118.8 4,275.7 FTE Positions 62.8 63.1 62.1 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 301.5 21.8 84.6 978.9 206.5 105.4 336.0 1,151.4 290.3 104.3 0.0 769.1 Program Total 1,386.8 1,799.3 1,163.7 FTE Positions 27.3 26.5 22.6 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u Goal 1 - To ensure that all point source discharges meet surface water, groundwater, and reuse standards by efficiently issuing permits and construction approvals. u Goal 1 - To assure that non-point sources of pollution meet Water Quality Standards. Performance Measures ! Aquifer Protection Permits (APP) issued per fiscal year ! Tons per year of nitrogen eliminated from domestic wastewater treatment plant discharges ! Acre-feet per year of beneficial reuse of treated domestic and industrial wastewater ! Acre-feet per year of wastewater discharges to groundwater eliminated through APP permitting of nondischarging impoundments EVA.4.5 FY 1997 Actual FY 1998 Expected FY 1999 Expected 80 100 120 144 12,179 12,000 12,000 12,000 12,000 Page 256 FY 1997 Actual Performance Measures ! Inspections per fiscal year EVA.5 30 FY 1998 Expected FY 1999 Expected 30 30 FY 2000 Expected 30 FY 2001 Expected 30 PROGRAM SUMMARY MULTI-DISCIPLINARY PROGRAM Contact: Karen Heidel, Ph.D. Phone: 207-2204 N/A Baseline N/A N/A N/A A.R.S. 49-961 - 49-973, 15-214 N/A Baseline NON-POINT SOURCE Contact: Mark Charles, Manager Phone: 207-4456 Subprogram Mission: FY 2001 Expected 63 SUBPROGRAM SUMMARY A.R.S. 49-201 - 49-391 FY 2000 Expected N/A N/A N/A Program Mission: To protect public health and the environment by ensuring that department activities involving multiple programs are coordinated at one senior point of contact to maintain agency consistency and direction, and to respond to customer needs in a timely manner. Program Description: One aspect of the multi-disciplinary program focuses on broadly based environmental and risk management activities such as border, comparative risk, and environmental justice. The other components are environmental education, pollution prevention and laboratory activities. Department of Environmental Quality Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total ! Annual outreach activities ($ Thousands) Funding and FTE Amounts: FY1998 Estimate FY1999 Estimate 434.5 15.0 743.0 731.1 297.6 17.6 3,058.9 859.9 418.2 23.3 33.0 574.4 1,923.6 4,234.0 1,048.9 N/A 24 36 36 36 participated in along the Arizona-Sonora border EVA.5.2 SUBPROGRAM SUMMARY ENVIRONMENTAL EDUCATION Contact: Stephanie Wilson, Environmental Education Coordinator Phone: 207-4145 A.R.S. 15-214, 49-104 FTE Positions 21.5 23.2 19.4 To disseminate information concerning the environment to help citizens understand the environmental issues facing Arizona. This Program Contains the following Subprograms: 4 4 4 4 4 4 Subprogram Mission: Arizona-Sonora Border Activities Environmental Education Subprogram Description: Environmental Justice The environmental education program consists of providing speakers on topics as requested by various groups; manning a booth at various public events; sending requested environmental information to individuals, schools and groups; maintaining the ADEQ library; and providing funding to organizations for environmental education activities. Pollution Prevention and Compliance Assistance Laboratory Coordination Voluntary Remediation SUBPROGRAM SUMMARY EVA.5.1 ARIZONA-SONORA BORDER ACTIVITIES Contact: Placido Dos Santos, Special Projects Manager Phone: 628-6744 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds A.R.S. 49-104 Subprogram Mission: To improve environmental quality along the Arizona-Sonora International Border. Subprogram Description: The program provides the mechanism for coordinating the various ADEQ program (Air, Water, and Waste) activities along the Arizona-Sonora border. The program also serves as the primary contact (liaison) for Mexico and U.S. entities seeking information or technical assistance from the department. Assistance is provided to ADEQ staff on issues relating to binational monitoring projects and activities. Policies and protocols are developed to maintain and improve working arrangements with the EPA and Mexico agencies. The border liaison also manages the Resource, Conservation and Recovery Act (RCRA) border grant and other state funding earmarked for border activities. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ($ Thousands) Funding and FTE Amounts: FY1999 Estimate 54.5 15.0 73.5 678.8 37.3 17.6 225.0 798.4 52.4 23.3 33.0 533.3 Program Total 821.8 1,078.3 642.0 FTE Positions 9.2 8.9 7.7 FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To increase the amount of environmental education activities available to the public. FY 1997 Actual Performance Measures ! Educational programs or FY 1998 Expected FY 1999 Expected N/A Baseline N/A FY 2000 Expected FY 2001 Expected N/A N/A events either sponsored or participated in annually EVA.5.3 SUBPROGRAM SUMMARY ENVIRONMENTAL JUSTICE Contact: Juanita Copeland, EJ Community & Tribal Liaison Phone: 207-2331 A.R.S. 49-104 Subprogram Mission: To achieve a healthy environment for all Arizonans and assure that no segment of the population is subject to undue exposure to pollution. Subprogram Description: Subprogram Goals and Performance Measures: u Goal 1 - To improve coordination with ADEQ programs and environmental activities along the Arizona-Sonora border. Performance Measures Health and Welfare FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected The major goals of the Environmental Justice (EJ) Program include addressing and resolving, when plausible the environmental issues that impact the EJ populations. The methods of resolution are: to involve program staff when necessary, to encourage suggestions from the EJ populations as to their methods of resolution, to present their suggestions to ADEQ management for approval, and Department of Environmental Quality Page 257 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS then to implement the suggestions. The EJ Committee's final project report contains a number of recommendations, for consideration and implementation upon approval of ADEQ management, and this is one of the responsibilities and goals of this program. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 208.2 0.0 0.0 61.5 292.6 0.0 0.0 41.1 Program Total 356.2 269.7 333.7 FTE Positions 10.3 10.3 9.6 u Goal 1 - To provide pollution prevention technical assistance to Arizona businesses. Subprogram Goals and Performance Measures: ! Partners involved in cleanups and remediation of abandoned sites ! Abandanded sites cleaned up annually by partnerships FY 1998 Expected FY 1997 Actual ! On site voluntary compliance FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 20 24 26 28 N/A 5 6 6 6 SUBPROGRAM SUMMARY EVA.5.4 POLLUTION PREVENTION AND COMPLIANCE ASSISTANCE Contact: Sandra Eberhardt, Pollution Prevention Unit Phone: 207-4210 Contact: Doug Sawyer, Ombudsman Phone: 207-4248 A.R.S. 49-961 - 49-973 Subprogram Mission: To promote industrial procedures, processes, and improvements that will result in a reduction of potential or actual releases of pollutants to the environment and to assure the development of appropriate pollution prevention plans and the submission toxic data reports by the regulated community. Subprogram Description: The subprogram is responsible for certifying comprehensive pollution prevention plans and annual reports from regulated facilities and maintaining information on toxic use, pollutant releases, hazardous waste generation, pollution prevention plans, goals, and methods. The program also encourages pollution prevention through planning assistance and information sharing, partnering, a department Green Team , recognition awards, grants and discounted hazardous waste fees for facilities with certified pollution prevention plans. Page 258 FY1999 Estimate Subprogram Goals and Performance Measures: u Goal 1 - To form partnerships among industry, government and the private sector in order to perform clean-up and remediation of abandoned sites. FY 1997 Actual FY1998 Estimate 303.9 0.0 0.0 52.3 Performance Measures Performance Measures ($ Thousands) Funding and FTE Amounts: audits annually ! Requests for technical assistance information ! Annual percentage reduction on statewide hazardous waste generation compared to 1992 base year ! P2 plans, revisions, admendments, and progress reports reviewed and responded to within 90 days of receipt (%) EVA.5.5 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 12 15 18 20 N/A 250 300 350 400 54% 36% 36% 38% 38% N/A Baseline N/A N/A N/A SUBPROGRAM SUMMARY LABORATORY COORDINATION Contact: Tara Roesler, Manager Phone: 207-4719 A.R.S. 49-104 Subprogram Mission: To provide timely, accurate and complete sample evaluation, analysis, and reports through centrally managing agency laboratory resources to meet program needs and minimize cost. Subprogram Description: The ADEQ laboratory program oversees the distribution and expenditures of laboratory resources by agency programs. Included within are federal and state dollars used for contracts and MOU derived level of service with Arizona's Department of Health Service (ADHS). Contracts are written annually with ADHS and outside labs to meet program needs. Assistance is provided by distributing and monitoring lab budget dollars, maximizing value of contractual services, scheduling lab services and monitoring expenditures and overall service quality. Maximizing use of ADHS is a priority. Department of Environmental Quality Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS remediation ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 76.1 0.0 669.5 0.0 52.1 0.0 2,660.0 0.0 73.2 0.0 0.0 0.0 Program Total 745.6 2,712.1 73.2 FTE Positions 2.0 2.0 2.1 ! Gallons of water treated and returned to beneficial use through the VRP ! Tons of soil remediated through the VRP u Goal 1 - To collect, analyze, and report monitoring data. FY 1997 Actual Performance Measures ! Annual laboratory test samples 4,854 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5,000 5,200 5,400 5,600 taken and performed EVA.5.6 N/A N/A N/A Baseline N/A N/A N/A FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! New sites accepted into the N/A Baseline N/A N/A N/A Greenfields Pilot Program (GPP) ! GPP documents of no further action received ! GPP audits conducted N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A ! Tons of soil remediated N/A Baseline N/A N/A N/A through the GPP EVA.6 SUBPROGRAM SUMMARY N/A u Goal 2 - To provide an opportunity for the public to perform expedited soil remediations through the Greenfields Pilot Subprogram (GPP). Performance Measures Subprogram Goals and Performance Measures: N/A Baseline PROGRAM SUMMARY WATER INFRASTRUCTURE FINANCE AUTHORITY VOLUNTARY REMEDIATION Contact: Peggy Guichard-Watters, Administrator Phone: 207-4209 Contact: Greg Swartz, Administrator Phone: 207-4707 A.R.S. 49-104.A17, B17, 49-282.05, 49-285.B A.R.S. 49-371 - 49-381 Subprogram Mission: Program Mission: To assist the public and business community with the investigation and cleanup of contaminated or potentially contaminated property by providing an expedited process for interaction with the department to address environmental concerns. To maintain and protect water quality and to ensure the affordability of basic community infrastructure. Subprogram Description: The Water Infrastructure Finance Authority of Arizona (WIFA) is an independent entity authorized to finance the construction, rehabilitation and/or improvement of drinking water, wastewater, wastewater reclamation, and other water quality facilities/projects. As a "Bond Bank", WIFA is authorized to issue Water Quality Bonds on behalf of communities for basic water infrastructure. Generally, WIFA offers borrowers below market interest on loans for 100% of eligible project costs. ($ Thousands) Funding and FTE Amounts: This subprogram has been in existence for some time as part of the WQARF program, and it is recently expanded to include other remedial programs within the department. The goals of the program include: providing expedited reviews and resolutions of applicable remedial actions, simplifying the volunteering party's interaction with the Agency, and providing incentives, where possible, for participating in the Program. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 173.9 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 173.9 0.0 FTE Positions 0.0 2.0 0.0 u Goal 1 - To provide expedited reviews and resolution of remedial actions through the Department's Voluntary Remediation Subprogram. Health and Welfare FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 4,169.0 401.0 3,380.0 0.0 8,446.0 644.0 5,720.0 0.0 30,324.0 656.0 Program Total 4,570.0 12,470.0 36,700.0 FTE Positions 5.0 6.0 9.0 Program Goals and Performance Measures: u Goal 1 - To serve as a conduit source of finance for publicly owned water projects (Water Quality Bonds). Subprogram Goals and Performance Measures: VRP ! VRP sites cleaned up, or cases closed, requiring no further FY1997 Actual ($ Thousands) Funding and FTE Amounts: Performance Measures ! New sites accepted into the Program Description: FY 2001 Expected N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A Performance Measures ! Requests for financial assistance ! Financial asistance agreements ! Financial assistance awarded ($ in FY 1997 Actual N/A N/A N/A FY 1998 Expected 1 1 300 FY 1999 Expected 2 2 1,000 FY 2000 Expected 4 4 1,500 FY 2001 Expected 5 5 2,000 thousands) u Goal 2 - To subsidize traditional wastewater and non-traditional water quality projects (Clean Water Revolving Fund). Department of Environmental Quality Page 259 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Requests for financial assistance ! Financial assistance agreements ! Financial assistance awarded FY 1997 Actual FY 1998 Expected FY 1999 Expected 83 93 8 10 $38.584 $63.078 FY 2000 Expected 80 7 $53.0 80 5 $30.0 FY 2001 Expected 80 5 $30.0 (millions) u Goal 3 - To finance publicly and privately owned drinking water systems (Drinking Water Revolving Fund). Performance Measures ! Requests for financial assistance. ! Financial assistance agreements ! Financial assistance awarded FY 1997 Actual FY 1998 Expected FY 1999 Expected N/A 183 N/A 17 N/A $11.091 200 40 $25.0 FY 2000 Expected 200 30 $20.0 FY 2001 Expected 200 30 $20.0 (millions) u Page 260 u u u u u Department of Environmental Quality Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY DEPARTMENT OF HEALTH SERVICES HSA James Allen, Director Contact: Mary Wiley, Manager, Strategic Planning 542-1269 Agency Mission: To assess and assure the physical and behavioral health of all Arizonans through epidemiologic investigation, education, intervention, prevention, delivery of services, and the advancement of public policies that address current and emerging health issues in a manner that demonstrates our efficiency, effectiveness, integrity and leadership. Agency Description: The Department of Health Services (DHS) is responsible for the provision of most public health programs, most behavioral health programs, emergency medical services, state laboratory support, vital records maintenance, disease control and epidemiological monitoring. DHS is composed of six divisions: overall administration, direction and agency leadership are provided by the 1) Director’s Office; program services are provided by 2) Public Health Services, 3) Behavioral Health Services, 4) Assurance and Licensure Services; and agency and program support are provided by 5) Information and Technology Services and 6) Business and Financial Services. ($ Thousands) Agency Summary: FY1997 Actual Ø ADMINISTRATION CONTROL Ø DISEASE RESEARCH COMMISSION FY1998 Estimate FY1999 Estimate 17,800.2 20,267.7 20,649.2 3,189.0 7,554.2 11,804.1 & LICENSURE Ø ASSURANCE SERVICES 7,253.5 7,553.8 7,745.3 HEALTH Ø BEHAVIORAL SERVICES 3,672.2 2,187.3 1,234.6 190,841.9 209,203.3 206,543.9 BEHAVIORAL Ø CHILDREN'S HEALTH 77,928.9 100,780.3 97,785.9 Ø ARIZONA STATE HOSPITAL HEALTH Ø PUBLIC ADMINISTRATION 24,622.2 29,863.0 34,116.6 283.6 175.8 273.0 AND MINORITY Ø LOCAL HEALTH 1,342.1 1,235.6 1,238.3 AND FAMILY Ø COMMUNITY HEALTH SERVICES 4,348.3 6,240.1 5,989.3 33,856.0 33,255.1 32,938.2 AND CHILDREN'S Ø WOMEN'S HEALTH 10,968.7 13,847.4 16,078.5 Ø NUTRITION SERVICES Ø EPIDEMIOLOGY & DISEASE 83,356.7 84,923.7 85,100.8 5,990.1 6,851.4 7,914.1 Ø CHILDREN'S REHABILITATIVE SERVICES CONTROL Health and Welfare 810.4 1,417.2 1,363.5 7,312.5 8,232.4 9,924.9 5,191.7 4,952.5 4,952.5 17,841.8 32,008.2 25,000.0 LABORATORY Ø STATE SERVICES (SLS) 5,848.1 6,853.0 5,070.0 Ø EMERGENCY MEDICAL 2,251.8 2,636.8 2,675.6 PLANNING, Ø HEALTH EVALUATION AND 2,364.9 2,867.9 2,898.6 9,329.6 25,532.8 33,531.0 47.8 80.4 82.7 937.5 1,550.0 1,550.0 Capital Funds 30.0 175.0 0.0 Agency Total 517,419.5 610,244.9 616,460.6 CONTROL & SERVICES IMMUNIZATION Ø ARIZONA PROGRAM EDUCATION Ø TOBACCO AND PREVENTION SERVICES (EMS) STATISTICS SYSTEMS Ø HEALTH DEVELOPMENT REVIEW Ø PSYCHIATRIC BOARD (SLI) POISON Ø ARIZONA CONTROL ($ Thousands) Funding and FTE Summary: FY1997 Actual FY1998 Estimate FY1999 Estimate 205,647.3 15,216.6 161,202.3 135,323.3 230,719.8 16,370.8 223,367.1 139,612.2 232,855.7 37,824.4 207,261.9 138,518.6 517,389.5 610,069.9 616,460.6 Capital Funds 30.0 175.0 0.0 Agency Total 517,419.5 610,244.9 616,460.6 FTE Positions 1,167.9 1,232.0 1,315.6 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal Agency Goals and Key Performance Measures: ADMINISTRATION BEHAVIORAL Ø ADULT HEALTH SERVICES Ø ENVIRONMENTAL HEALTH Ø HIV/STD PREVENTION, u Goal 1 - To promote and protect the health of Arizona citizens through public health practices. Key Performance Measures 7.7 ! Infant mortality per 1,000 live births (data from calendar year 1996) ! Very low birth weight babies (data from calendar year 1996) ! Prevalence of youth <18 using tobacco ! Injury - related deaths children (1-14) per 100,000 (data from calendar year 1996) ! Patients hospitalized for diabetic complications ! Discharges of children (114 years old) hospitalized for asthma--rate per 100,000 Department of Health Services FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 7.7 7.0 7.0 7.0 7.0 6.7% 6.7% 6.6% 6.5% N/A Baseline 25% 25% 25% 18 17 16 15 N/A Baseline <.05% <.05% <.05% 209 208 207 6.8% 19 211 210 Page 261 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Births by girls <15 years old--rate per 1,000 ! Births by girls 15-17 years old--rate per 1,000 ! Two-year olds appropriately vaccinated 1.9 1.5 1.5 1.5 1.5 Program Mission: 59.4 55 50 45 45 59.2% 71% 75% 80% 85% To provide the Department of Health Services with the leadership, direction and resources to ensure the agency's mandated responsibilities and vision, mission and goals are met. Program Description: u Goal 2 - To ensure a comprehensive, unified behavioral health system for Arizonans. Key Performance Measures ! Clients--new generation psychotropic drugs ! Clients with improved functioning ! RBHA clients satisfied with services ! FY-end census ASH-forensic ! FY-end census ASH-general adult ! FY-end census--sexual predator program ! ASH Maricopa County clients placed in the community FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 245 2,500 2,600 2,800 3,000 N/A 71% 75% 85% 85% 84% 85% 85% 85% 85% 126 130 147 167 187 167 170 153 133 113 0 60 120 180 240 40 125 150 N/A N/A u Goal 3 - To ensure the health and safety of all Arizonans through a comprehensive system of licensing, monitoring, and technical assistance. Key Performance Measures ! Health/child care facilities-all types ! Health/Child Care Review Services - other licenses ! Decrease in informal dispute resolutions ! Decrease in prehearing settlements FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 4,651 4,971 8,741 9,080 10,336 401 415 447 1,669 1,751 N/A N/A Baseline <5% <5% N/A N/A Baseline <5% <5% ! Internal customers satisfied with DHS services ! External customers satisfied with DHS services HSA.1 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 13,478.1 0.0 3,754.0 568.1 14,632.8 0.0 4,961.2 673.7 14,834.0 420.2 4,721.3 673.7 Program Total 17,800.2 20,267.7 20,649.2 FTE Positions 232.5 232.5 227.5 This Program Contains the following Subprograms: 4 Director's Office 4 Business and Financial Services 4 Information Technology Services HSA.1.1 SUBPROGRAM SUMMARY DIRECTOR'S OFFICE Contact: Jim Griffith, Deputy Director Phone: 542-1025 Subprogram Mission: FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A N/A Baseline >5% >5% u Goal 5 - To deliver meaningful information to key policy makers and stakeholders in a timely manner. Key Performance Measures FY1997 Actual A.R.S. 36-132 u Goal 4 - To deliver effective and efficient support services to DHS programs. Key Performance Measures The program provides overall management and direction; develops and administers departmental policy; responds, investigates and resolves consumer complaints; coordinates and promotes various health-related activities for information and educational consumer needs; and maintains and supports relationships with the legislature, community and other health agencies. In addition, the program: ensures fiscal integrity and adequate resources to conduct business; coordinates all internal and external activities through comprehensive strategic planning; and promotes and supports a welltrained staff to help implement all quality and strategic goals. ($ Thousands) Funding and FTE Amounts: FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A N/A Baseline PROGRAM SUMMARY ADMINISTRATION >5% >5% To provide the leadership, direction and support the agency requires to operate effectively and efficiently. Subprogram Description: The office provides: policy development; strategic planning; process improvement; legislative services; agency legal counsel; investigation and resolution of consumer complaints; coordination and promotion of health-related activities for informational and educational consumer needs; partnering with various state, federal and local agencies and groups to improve coordination of health services and to exchange information on current and emerging health issues. The office also assures contracted services have been satisfactorily delivered; investigates possible personnel misconduct and criminal activity to safeguard the integrity of DHS and its contractors; and provides agency-wide training and quality support of a staff that is reflective of the culturally diverse population. Contact: James B. Griffith, Deputy Director Phone: 542-1025 A.R.S. 36-132 Page 262 Department of Health Services Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,905.6 0.0 373.6 51.8 FY1998 Estimate u Goal 7 - To ensure personnel actions and performance appraisals are processed timely (within five days of receipt) and accurately. FY1999 Estimate 2,165.9 0.0 492.7 31.8 2,022.7 0.0 435.7 31.8 Program Total 2,331.0 2,690.4 2,490.2 FTE Positions 43.5 45.5 40.5 Subprogram Goals and Performance Measures: FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 17% 21% 20% 18% 18% N/A N/A Baseline N/A N/A u Goal 2 - To reduce the number of formal EEO-related complaints. ! Complaints filed FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 26 28 30 32 7 15 15 15 20 u Goal 3 - To commit to excellence in customer-centered service in external agency relationships. ! External customers satisfied FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected N/A Baseline FY 2000 Expected FY 2001 Expected N/A N/A u Goal 4 - To reduce turnaround time for investigations for the Bureau of Emergency Medical Services and the Divsion of Assurance and Licensure Services. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected 98% 98% 98% 97% 99% 99% 99% ! Appraisals processed without 95% 97% 98% 98% 98% error u Goal 8 - To improve the development of rules packages. N/A Baseline <2.5% <5% <5% N/A Baseline <2.5% <5% <5% u Goal 5 - To increase customer service with auditing services. FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected N/A Baseline FY 2000 Expected N/A N/A FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Issues/actions 116 166 170 180 195 ! Enforcement actions-HCL 134 184 170 170 210 ! Actions upheld N/A FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A Baseline N/A SUBPROGRAM SUMMARY HSA.1.2 BUSINESS AND FINANCIAL SERVICES Contact: David Borg, Assistant Director Phone: 542-1034 Subprogram Mission: To provide meaningful financial information and business and consulting services in partnership with ADHS customers. The program develops and monitors the agency budget request; manages inventory control, facilities, including capital building renewal and ADA projects; processes and monitors financial expenditures and purchase and contract requisitions for procurement of goods and services. The program has contracted the Office of Oversight and Protection for the Seriously Mentally Ill to a vendor and monitors the compliance with the contracted services on a monthly basis. ($ Thousands) FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 7,026.5 0.0 2,324.1 0.0 7,155.8 0.0 3,175.0 0.0 7,476.8 420.2 2,992.1 0.0 Program Total 9,350.6 10,330.8 10,889.1 FTE Positions 98.3 96.3 96.3 Subprogram Goals and Performance Measures: u Goal 1 - To improve services by developing mutually beneficial relationships with our customers through partnerships. Performance Measures ! Grievance/appeals-BHS FY 1998 Expected FY 2001 Expected u Goal 6 - To provide legal services to the department and review the recommended decisions from the Office of Administrative Hearings (O.A.H.) and Administrative Law Judges (A.L.J.) and revise or reverse, as necessary. Performance Measures FY 1997 Actual FY 2001 Expected investigations ! Turnaround time - ALS investigations ! Reporting satisfaction 97% 95% Funding and FTE Amounts: ! Turnaround time - EMS Performance Measures 96% Subprogram Description: resolved Performance Measures FY 2001 Expected A.R.S. 36-132 24 ! Complaints successfully FY 2000 Expected scheduled ! Reporting satisfaction FY 1997 Actual FY 1999 Expected ! Appraisals processed timely ! Rule packages completed as ! Turnover Performance Measures FY 1998 Expected FY 1997 Actual ! Actions processed timely Performance Measures u Goal 1 - To continually improve service through a motivated and well-trained staff. Performance Measures Performance Measures 113 114 125 125 150 120% 100% 100% 100% 100% ! Customers satisfied FY 1997 Actual FY 1998 Expected N/A FY 1999 Expected N/A Baseline FY 2000 Expected FY 2001 Expected N/A N/A u Goal 2 - To implement and continually enhance a business system which satisfies and anticipates customer needs. Performance Measures ! Average days to process: - $0- FY 1997 Actual FY 1998 Expected 7 6 FY 1999 Expected 6 FY 2000 Expected 3 FY 2001 Expected 3 1,000 Health and Welfare Department of Health Services Page 263 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Average days to process: ! ! ! ! ! $1,001-5,000 Average days to process: $5,001-10,000 Average days to process: over $10,000 Average days to process: over $25,000 Average calendar days to pay claims Average working days to pay travel claims 14 7 7 5 5 20 9 9 7 7 30 15 15 15 15 N/A 25 25 25 25 <30 <10 <10 <8 <8 <15 <5 <5 <4 <4 u Goal 3 - To improve advocacy services to seriously mentally ill clients through effective monitoring of contracted services. Performance Measures ! Clients trained in advocacy FY 1997 Actual ! Clients satisfied FY 1998 Expected FY 1999 Expected FY 2000 Expected N/A 240 480 504 529 N/A N/A Baseline N/A N/A Internet ! Programs accessible via DHS home page ! Staff able to access network FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 300 600 900 1500 N/A 8 11 20 25 N/A 70% 85% 87% 90% ! LANs upgraded from 10 to N/A 0 2 4 10 100 MB ! Time network available N/A 90% 92% 94% 95% HSA.2 PROGRAM SUMMARY DISEASE CONTROL RESEARCH COMMISSION Contact: Dawn C. Schroeder, Executive Director Phone: 542-1028 Program Mission: To advance medical research by contracting with individuals, organizations, corporations and institutions to carry out peerreviewed scientific projects within the state of Arizona. Program Description: Subprogram Mission: To support and improve the effectiveness and efficiency of DHS' programs and operations by providing information technology leadership through customer service. Subprogram Description: Information Technology Services, as a support program, provides the necessary services to allow the agency to utilize computer technology for its operations, reporting and planning. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1999 Estimate 4,546.0 0.0 1,056.3 516.3 5,311.1 0.0 1,293.5 641.9 5,334.5 0.0 1,293.5 641.9 6,118.6 7,246.5 7,269.9 90.7 90.7 90.7 Subprogram Goals and Performance Measures: FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected N/A Baseline FY 2000 Expected N/A FY 2001 Expected N/A u Goal 2 - To create an infrastructure for continuous staff development. FY 1997 Actual ! Staff with training plans N/A ! Class hours taken N/A FY 1998 Expected 0 FY 1999 Expected FY 2000 Expected The program awards contracts for projects researching the causes, epidemiology and diagnosis, formulation of cures, medically accepted treatment and prevention of diseases, including drug discovery and development; and oversees the projects to assure contract compliance. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 818.5 0.0 2,370.5 0.0 0.0 0.0 7,554.2 0.0 0.0 5,000.0 6,804.1 0.0 Program Total 3,189.0 7,554.2 11,804.1 FTE Positions 0.8 0.0 0.0 Program Goals and Performance Measures: u Goal 1 - To inform medical researchers and others involved in health care in Arizona of DCRC funds. Performance Measures ! RFPs mailed u Goal 1 - To continually improve service through a motivated and well-trained staff. Page 264 ! Users authorized to access FY 1998 Expected A.R.S. 36-271 - 275 A.R.S. 36-132 Performance Measures FY 1997 Actual Performance Measures FY 2001 Expected SUBPROGRAM SUMMARY HSA.1.3 INFORMATION TECHNOLOGY SERVICES Contact: Diane Vrenios, Assistant Director Phone: 542-1073 Performance Measures ! Reporting satisfaction u Goal 3 - To enhance the agency's connectivity infrastructure. FY 1997 Actual 1,163 FY 1998 Expected FY 1999 Expected 1,100 1,100 FY 2000 Expected N/A FY 2001 Expected 1,100 u Goal 2 - To provide assistance to new researchers by offering DCRC proposal writing workshops. Performance Measures ! Workshop participants FY 1997 Actual 204 FY 1998 Expected 150 FY 1999 Expected 150 FY 2000 Expected N/A FY 2001 Expected 150 FY 2001 Expected 10% 30% 50% N/A Baseline N/A N/A Department of Health Services Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS HSA.3 PROGRAM SUMMARY ($ Thousands) Funding and FTE Amounts: ASSURANCE & LICENSURE SERVICES FY1997 Actual Contact: Linda Palmer, Assistant Director Phone: 255-1221 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds A.R.S. Title 36 Program Mission: To ensure the health and safety of all Arizonans through a comprehensive system of monitoring and licensing health care and child care facilities. Program Description: FY1999 Estimate 927.8 0.0 102.5 114.9 1,039.6 0.0 52.9 114.9 1,067.3 0.0 53.7 114.9 Program Total 1,145.2 1,207.4 1,235.9 FTE Positions 17.6 14.6 14.6 Subprogram Goals and Performance Measures: Protects the safety of residents of child care, day care, adult home and community-based care facilities, behavioral health, long term and medical care facilities through certification, inspection, licensure, complaint investigation, training, quality improvement, and enforcement activities. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1998 Estimate FY1999 Estimate 4,289.2 0.0 1,187.4 1,776.9 4,578.2 0.0 1,198.7 1,776.9 4,693.7 0.0 1,274.7 1,776.9 Program Total 7,253.5 7,553.8 7,745.3 FTE Positions 112.8 114.8 114.8 u Goal 1 - To continually improve service through a motivated and well-trained staff. FY 1997 Actual Performance Measures ! Staff reporting satisfaction HSA.3.2 N/A FY 1998 Expected FY 1999 Expected FY 2000 Expected N/A Baseline N/A FY 2001 Expected N/A SUBPROGRAM SUMMARY CHILD CARE LICENSURE Contact: Joan Johnson, Office Chief Phone: 255-1221 A.R.S. Title 36-881 - 892, 8-504A-B Subprogram Mission: To ensure the health and safety of children in child care facilities, child care group homes, school-based programs, and DES-licensed foster care homes throughout Arizona. This Program Contains the following Subprograms: 4 4 4 4 4 Subprogram Description: Licensure Administration The office ensures that statute is enforced with respect to the licensure and certification of Arizona's child care facilities, child care group homes and school-based programs; performs health and sanitation inspections of DES-licensed foster care homes and inspects and licenses DDD children's group homes; monitors facilities for compliance, investigates complaints; establishes appropriate rules; and offers technical assistance and training to care givers and provides education to consumers. Child Care Licensure Health Care Licensure Enforcement/Training/Fingerprinting Quality Assurance HSA.3.1 SUBPROGRAM SUMMARY LICENSURE ADMINISTRATION Contact: Linda Palmer, Assistant Director Phone: 255-1221 ($ Thousands) Funding and FTE Amounts: FY1997 Actual A.R.S. Title 36 Subprogram Mission: To provide the leadership and direction to ensure the health and safety of all clients of health and child care facilities through a unified system of monitoring and licensing. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,258.0 0.0 183.0 0.0 1,228.0 0.0 162.3 0.0 1,257.9 0.0 162.3 0.0 Program Total 1,441.0 1,390.3 1,420.2 FTE Positions 39.0 40.0 40.0 Subprogram Description: Oversees the day-to-day operations of the division and protects the safety of residents and clients of child and day care, adult home and community-based, behavioral health, long term and medical care facilities. Subprogram Goals and Performance Measures: u Goal 1 - To ensure that regulated child care facilities, including school-based programs and child care group homes are properly licensed and in compliance with all applicable rules and statutes. Performance Measures ! Child care facilities licensed ! Child care group homes Health and Welfare Department of Health Services FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,357 1,387 1,832 1,923 2,019 181 201 263 276 289 Page 265 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS licensed ! School-based programs licensed N/A N/A 700 735 771 u Goal 2 - To promote safety and the health of children. FY 1997 Actual Performance Measures ! Customer satisfaction FY 1998 Expected FY 1999 Expected N/A N/A Baseline ! Providers trained N/A N/A ! Informational materials N/A N/A FY 2000 Expected FY 2001 Expected >5% >5% 5,756 6,043 4,345 14,688 15,422 16,193 N/A N/A Baseline >5% >5% N/A N/A Baseline >5% >5% evaluations distributed ! Consumer awareness publications ! Newsletter u Goal 3 - To increase the availability, affordability and quality of training and education for child care providers and to increase consumer awareness. FY 1997 Actual Performance Measures ! Providers trained ! Informational materials FY 1998 Expected FY 1999 Expected FY 2000 Expected and assessment of civil penalties; provides technical assistance, establishes appropriate rules and basic health and safety requirements. The office also conducts quality improvement and staff and provider education. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,714.2 0.0 887.8 1,543.2 1,856.5 0.0 968.1 1,543.2 1,903.9 0.0 1,042.8 1,543.2 Program Total 4,145.2 4,367.8 4,489.9 FTE Positions 47.2 48.2 48.2 Subprogram Goals and Performance Measures: FY 2001 Expected 2,558 3,837 5,756 6,043 4,345 10,200 12,240 14,688 15,422 16,193 u Goal 1 - To ensure regulated long-term care, home and community-based, medical and behavioral health care facilities are properly licensed and in compliance with all applicable state and federal regulations through timely site visits. distributed ! Consumer awareness N/A N/A Baseline >5% >5% publications ! Newsletters N/A N/A Baseline >5% >5% ! Customer satisfaction N/A N/A Baseline >5% >5% evaluation u Goal 4 - To ensure the health and safety of residents in DD and child foster care homes through timely inspection. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! DD inspections 618 649 681 715 751 ! Foster care inspections N/A N/A 1,900 1,900 1,900 HSA.3.3 SUBPROGRAM SUMMARY HEALTH CARE LICENSURE Contact: Linda Palmer, Assistant Director Phone: 255-1221 Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Behavioral health facilities 884 900 950 997 1,046 licensed ! Medical facilities licensed 931 1024 1,126 1,182 2.141 ! Home and Community-Based 522 650 1,113 1,168 1,226 facilities licensed ! Long-term care facilities licensed 158 160 176 184 193 u Goal 2 - To promote safety and the health of clients. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Priority 1 complaints N/A N/A Baseline 100% 100% investigated within 48 hours ! Informal Dispute Resolutions N/A N/A Baseline <5% <5% u Goal 3 - To ensure that all hearing aid dispensers, audiologists, speech pathologists and midwives are properly licensed and in compliance with all applicable rules and regulations. A.R.S. Title 36 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected Subprogram Mission: Performance Measures To ensure that the health and safety of the public is promoted and safeguarded through licensing and certification services. ! Hearing Aid Dispensers 401 415 447 469 492 licensed ! Audiologists licensed N/A N/A N/A 1,050 1,102 Subprogram Description: ! Speech language pathologists N/A N/A N/A 150 157 licensed The office ensures that statute is enforced with respect to the licensure and certification of Arizona's home and community-based (HCB) adult care, adult day health care, supervisory care, and adult foster care homes and supportive residential living centers; longterm nursing care institutions and intermediate care for the mentally retarded; medical facilities like hospitals, inpatient hospices, recovery care and infirmaries, outpatient treatment and surgery facilities, and home health agencies; behavioral health inpatient/residential, outpatient, case management and emergency services; facilities providing screening and education and treatment programs to those convicted of driving under the influence (DUI), and approves all Methadone treatment agencies. In addition, the office monitors facilities for compliance, conducts complaint investigations and when deficiencies are found, has the responsibility for a variety of enforcement actions up to and including suspension/revocation of license, denial of registration Page 266 SUBPROGRAM SUMMARY HSA.3.4 ENFORCEMENT/TRAINING/FINGERPRINTING Contact: Joan Johnson, Office Chief Phone: 255-1221 AR.S. Title 36 Subprogram Mission: To ensure the health and safety of Arizona's children and adults in health and child care facilities through training of health and child care personnel and fingerprinting and enforcement activities. Subprogram Description: The subprogram provides ongoing training and education for health Department of Health Services Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS and child care licensing personnel to facilitate the development of knowledge, skills and abilities to perform job functions; ensures that employees of licensed child care and behavioral health facilities which provide services directly to juveniles, with or without supervision, submit fingerprints and certification required as a condition of employment, maintains all fingerprint information and an official registry of personnel; and uses a database to track the progress of enforcement actions to ensure that actions are in accordance with statute, rule and regulation. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate To ensure the health and safety of residents in health and child care facilities through timely and comprehensive investigations. Subprogram Description: The subprogram has been charged with the responsibility to record, document, investigate and provide the process for resolution of complaints against child care, behavioral health care, long term care, and medical facilities and home and community-based services. ($ Thousands) Funding and FTE Amounts: FY1999 Estimate FY1997 Actual 383.9 0.0 14.1 118.8 409.6 0.0 15.4 118.8 418.9 0.0 15.8 118.8 Program Total 516.8 543.8 553.5 FTE Positions 11.0 11.0 11.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 5.3 0.0 0.0 0.0 44.5 0.0 0.0 0.0 45.7 0.0 0.0 0.0 Program Total 5.3 44.5 45.7 FTE Positions 1.0 1.0 1.0 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u Goal 1 - To ensure compliance with statutes, rules and regulations through enforcement actions. u Goal 1 - To promote safety and the health of clients in all child care facilities by addressing all complaints within the stated guidelines. FY 1997 Actual Performance Measures ! Cease and desist FY 1998 Expected 33 ! Suspension/revocation FY 1999 Expected 54 47 FY 2000 Expected FY 2001 Expected 49 51 FY 2001 Expected 1,230 1,291 1,355 1,422 91 95 99 103 9 ! Complaints - unlicensed centers 31 32 33 34 35 6 7 ! Complaints - unlicensed group 244 256 268 281 295 $3,906 $4,101 4 5 89 93 ! Denial licensure (facility) 4 10 7 8 ! Civil penalties 2 4 5 ! Civil penalties $3,000 $7,000 $3,720 homes u Goal 2 - To promote safety and the health of clients by addressing all complaints within the stated guidelines. u Goal 2 - To promote the safety of juveniles in licensed child care and behavioral health facilities through prompt and efficient fingerprinting services. FY 1998 Expected FY 2000 Expected 87 3 85 FY 1997 Actual FY 1999 Expected 1,172 4 22 Performance Measures ! Complaints - centers FY 1998 Expected ! Complaints - group homes 4 31 ! Denial registration (employee) FY 1997 Actual Performance Measures FY 1999 Expected FY 2000 Expected FY 2001 Expected FY 1997 Actual Performance Measures ! Complaints - home and 862 FY 1998 Expected FY 1999 Expected 905 FY 2000 Expected FY 2001 Expected 950 997 1,064 ! Fingerprint cards processed 12,851 13,707 15,763 16,551 16,628 community based ! Complaints - long term care 411 431 452 474 497 ! Registration cards processed 10,795 15,271 17,562 18,440 19,362 ! Complaints - medical 187 196 205 215 225 ! Criminal histories investigated N/A 1,418 1,631 1,712 1,797 ! Complaints - behavioral health 215 225 236 247 259 ! Hours training conducted N/A 2,000 2,400 2,520 2,646 ! Complaints - hearing aid 15 16 17 18 19 dispensers u Goal 3 - To increase the quality and availability of training and education for staff, consumers and providers. FY 1997 Actual Performance Measures ! Staff training classes FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A Baseline >5% >5% ! Provider education classes N/A N/A Baseline >5% >5% ! Informational materials N/A N/A Baseline >5% >5% HSA.4 PROGRAM SUMMARY BEHAVIORAL HEALTH SERVICES ADMINISTRATION Contact: Rhonda Baldwin, Assistant Director Phone: 381-8999 A.R.S. 36-3402 distributed Program Mission: HSA.3.5 SUBPROGRAM SUMMARY QUALITY ASSURANCE Contact: Linda Palmer, Assistant Director Phone: 255-1221 A.R.S. Title 36 Subprogram Mission: Health and Welfare To serve the people of Arizona by continually improving the effectiveness and efficiency of behavioral health services. Program Description: BHS coordinates, plans, administers, regulates and monitors all facets of the public behavioral health prevention and treatment system and contracts with five Regional Behavioral Health Authorities (RBHAs) to ensure the availability and accessibility to Department of Health Services Page 267 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS an adequate provider network to meet the needs of people with behavioral health problems. Additionally, the program monitors financial viability of RBHAs and ensures compliance with contract standards through review of financial statements and the annual independent certified audit and review medical records to identify areas where quality of service could be improved. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate HSA.4.2 A.R.S. 36-3402 FY1999 Estimate 3,518.5 0.0 153.7 0.0 2,022.3 0.0 165.0 0.0 1,069.6 0.0 165.0 0.0 Program Total 3,672.2 2,187.3 1,234.6 FTE Positions 1.2 1.2 1.2 Subprogram Mission: To provide effective oversight of quality of RBHA services. Subprogram Description: Information not provided by agency. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds This Program Contains the following Subprograms: 4 Administration 4 Client Satisfaction 4 Managed Care and Actuarial HSA.4.1 SUBPROGRAM SUMMARY CLIENT SATISFACTION Contact: Ron Smith, Deputy Assistant Director Phone: 381-8999 SUBPROGRAM SUMMARY ADMINISTRATION Contact: Rhonda Baldwin, Assistant Director Phone: 381-8999 FY1998 Estimate FY1999 Estimate 28.9 0.0 0.0 0.0 100.0 0.0 0.0 0.0 100.0 0.0 0.0 0.0 Program Total 28.9 100.0 100.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To strengthen the quality of publicly funded behavioral health services to clients through continued enhancement of a comprehensive quality management program. A.R.S. 36-3402 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected Subprogram Mission: Performance Measures To promote the well-being of persons in Arizona through the provision of quality-oriented, cost-effective behavioral health education, prevention, intervention and treatment services. ! Clients responding 25% 25% 28% 28% 30% ! Reporting satisfaction 84% 85% 85% 85% 85% HSA.4.3 Subprogram Description: Information not provided by agency. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate SUBPROGRAM SUMMARY MANAGED CARE AND ACTUARIAL Contact: Michael Priniski, C.F.O Phone: 381-8999 FY1999 Estimate 2,481.0 0.0 153.7 0.0 1,922.3 0.0 165.0 0.0 969.6 0.0 165.0 0.0 2,634.7 2,087.3 1,134.6 A.R.S. 36-3402 Subprogram Mission: To provide effective oversight of RBHA contract performance. Subprogram Description: Information not provided by agency. Program Total ($ Thousands) Funding and FTE Amounts: FTE Positions 1.2 1.2 FY1997 Actual 1.2 Subprogram Goals and Performance Measures: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u Goal 1 - To enhance program management by collecting, reporting and using accurate data of dollars expended and clients served. Performance Measures ! Real-time management FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 5 5 5 N/A N/A 5 5 5 FY1998 Estimate FY1999 Estimate 1,008.6 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 1,008.6 0.0 0.0 FTE Positions 0.0 0.0 0.0 information reports ! Defect-free report reports Subprogram Goals and Performance Measures: u Goal 1 - To ensure the fiscal and financial accountability of the Page 268 Department of Health Services Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS 4 Prevention RBHAs. FY 1998 Expected FY 1997 Actual Performance Measures FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Past deficiencies corrected 75% 90% 95% 95% 95% ! Assets/ liabilities = 1.0 N/A 100% 100% 100% 100% ! RBHAs meeting capitalization N/A 4 5 5 5 HSA.5.1 SUBPROGRAM SUMMARY OVERSIGHT & REGULATION Contact: Ron Smith, Deputy Assistant Director Phone: 381-8999 requirement HSA.5 A.R.S. 36-3402 PROGRAM SUMMARY ADULT BEHAVIORAL HEALTH SERVICES Subprogram Mission: Contact: Ron Smith, Deputy Assistant Director Phone: 381-8889 To provide effective oversight of RBHA services and contract performance. A.R.S. 36-189, 550, Subprogram Description: Program Mission: To develop and implement a mental health program that provides care and services to adults. Review medical records to identify areas where quality of service could be improved; and ensure compliance with contract standards. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Program Description: The program contracts through RBHAs and their provider networks to provide a wide range of services and treatment in the least restrictive environment for various Title XIX and non-Title XIX eligible adults with behavioral health problems. The program also provides a comprehensive approach to prevention, including: early intervention; community mobilization; parent, family, and community education; and life skills development. Finally, the program monitors the financial viability of the RBHAs through review of financial statements and the annual independent certified audit; uses a review of medical records to identify areas where quality of service could be improved; and ensures compliance with contract standards. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 99,901.3 672.1 69,469.7 20,798.8 101,313.4 8,603.0 78,363.7 20,923.2 101,902.4 9,398.0 75,407.7 19,835.8 Program Total 190,841.9 209,203.3 206,543.9 FTE Positions 43.1 43.0 44.4 3,719.4 0.0 1,593.1 472.0 3,025.4 0.0 1,530.9 471.1 Program Total 3,695.2 5,784.5 5,027.4 FTE Positions 32.0 32.0 33.4 Subprogram Goals and Performance Measures: u Goal 1 - To ensure that the behavioral health needs of Arizonans are identified through continuous assessment of service need. 4 4 4 4 4 4 4 Oversight & Regulation General Mental Health Services Title XIX General Mental Health Services Non-Title XIX Substance Abuse Services Title XIX Substance Abuse Services Non-Title XIX Services for Persons with Serious Mental Illness Title XIX Services for Persons with Serious Mental Illness Non Title XIX 4 Services for Persons with Serious Mental Illness Psychotropic Drug Program 4 Services for Persons with Serious Mental Illness Geriatric/Residential Beds 4 Services for Persons with Serious Mental Illness - Court Monitor 4 Community Placement Health and Welfare FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Needs assessment completed 100% 100% 100% 100% 100% ! RBHA plans completed 100% 100% 100% 100% 100% u Goal 2 - To ensure the RBHAs comply with all contractual standards. Performance Measures This Program Contains the following Subprograms: FY1999 Estimate 2,453.4 0.0 900.1 341.7 Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ! Meet open/active ratio FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 4 4 5 5 6 ! Meet contract time lines N/A 4 5 5 6 ! Ethnic representation met N/A 3 4 4 5 SUBPROGRAM SUMMARY HSA.5.2 GENERAL MENTAL HEALTH SERVICES TITLE XIX Contact: Christine Dye, Bureau Chief Phone: 381-8999 A.R.S. 36-2907.02 Subprogram Mission: To provide prevention, intervention and treatment services to improve the general mental health of targeted Title XIX adults. Subprogram Description: The agency contracts with the RBHAs to offer a comprehensive continuum of mental health intervention and treatment services to meet the general mental health service needs of targeted Title XIX adults. Department of Health Services Page 269 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,522.1 0.0 4,816.0 0.0 3,642.7 0.0 6,879.3 0.0 3,549.2 0.0 6,726.3 0.0 Program Total 7,338.1 10,522.0 10,275.5 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: FY 1997 Actual ! Clients served-TXIX 8,452 A.R.S. 36-2001 Subprogram Mission: To provide leadership, policy direction and administration for a statewide system to eliminate alcohol and drug-related problems. Subprogram Description: The agency contracts with the RBHAs to offer a comprehensive continuum of substance abuse intervention and treatment services to meet the needs of targeted Title XIX individuals and families involved in substance use/abuse. u Goal 1 - To provide general mental health services to all targeted Title XIX and non-Title XIX adults by ensuring adequate funding to the RBHAs. Performance Measures SUBPROGRAM SUMMARY HSA.5.4 SUBSTANCE ABUSE SERVICES TITLE XIX Contact: Christine Dye, Bureau Chief Phone: 381-8999 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 8,265 11,765 11,560 11,850 SUBPROGRAM SUMMARY HSA.5.3 GENERAL MENTAL HEALTH SERVICES NON-TITLE XIX Contact: Christine Dye, Bureau Chief Phone: 381-8999 ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,107.9 0.0 2,247.3 0.0 1,591.4 0.0 2,998.3 0.0 1,550.9 0.0 2,932.2 0.0 Program Total 3,355.2 4,589.7 4,483.1 FTE Positions 0.3 0.3 0.3 A.R.S. 36-189 (B) Subprogram Mission: To provide prevention, intervention and treatment services to improve the general mental health of targeted non-Title XIX adults. Subprogram Goals and Performance Measures: u Goal 1 - To provide alcohol treatment services to all targeted clients by ensuring that the RBHAs have adequate funding. Subprogram Description: The agency contracts with the RBHAs to offer a comprehensive continuum of mental health intervention and treatment services to meet the general mental health service needs of targeted non-Title XIX adults. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate Performance Measures ! Clients served-TXIX 7,770.0 0.0 7,058.2 0.0 7,777.8 0.0 6,683.8 0.0 7,777.8 0.0 6,683.8 0.0 Program Total 14,828.2 14,461.6 14,461.6 FTE Positions 0.0 0.0 0.0 3,052 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3,870 4,075 4,000 4,000 u Goal 2 - To provide substance abuse treatment services to all targeted clients by ensuring that the RBHAs have adequate funding. Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1997 Actual ! Clients served-TXIX FY 1997 Actual 4,392 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 4,796 5,091 5,000 5,000 SUBPROGRAM SUMMARY HSA.5.5 SUBSTANCE ABUSE SERVICES NON-TITLE XIX Contact: Christine Dye, Bureau Chief Phone: 381-8999 A.R.S. 36-2001 Subprogram Goals and Performance Measures: Subprogram Mission: u Goal 1 - To provide general mental health services to all targeted non-Title XIX adults by ensuring adequate funding to the RBHAs. To provide leadership, policy direction and administration for a statewide system to eliminate alcohol and drug-related problems. Performance Measures ! Clients served-non TXIX Page 270 FY 1997 Actual 16,596 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 18,840 19,100 19,300 19,652 Subprogram Description: The agency contracts with the RBHAs to offer a comprehensive continuum of substance abuse intervention and treatment services to meet the needs of targeted Non-Title XIX individuals and families involved in substance use/abuse. Department of Health Services Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Clients served - total ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 10,738.6 0.0 3,421.1 16,513.1 11,809.6 1,300.0 3,023.8 17,224.5 11,764.5 1,550.0 2,720.3 16,542.2 Program Total 30,672.8 33,357.9 32,577.0 FTE Positions 1.5 1.5 1.5 21,361 18,521 19,000 22,000 23,000 N/A 7,496 8,000 10,500 20,000 ! Clients served - Title XIX SUBPROGRAM SUMMARY HSA.5.7 SERVICES FOR PERSONS WITH SERIOUS MENTAL ILLNESS NON TITLE XIX Contact: Mike Franczak, Bureau Chief Phone: 381-8995 A.R.S. 36-550, 3402 Subprogram Mission: To develop and implement a mental health program that provides appropriate behavioral health services to persons with serious mental illness. Subprogram Goals and Performance Measures: u Goal 1 - To provide alcohol treatment services to all targeted clients by ensuring that the RBHAs have adequate funding. Subprogram Description: Performance Measures FY 1997 Actual ! Clients served-non-TXIX 9,292 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 12,768 11,540 11,460 11,800 u Goal 2 - To provide substance abuse treatment services to all targeted clients by ensuring that the RBHAs have adequate funding. Performance Measures ! Clients served-non-TXIX FY 1997 Actual 13,372 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 16,506 15,320 15,570 15,760 SUBPROGRAM SUMMARY HSA.5.6 SERVICES FOR PERSONS WITH SERIOUS MENTAL ILLNESS TITLE XIX Contact: Mike Franczak, Bureau Chief Phone: 381-8995 The agency contracts with the RHBAs for the development and maintenance of a comprehensive system of care for persons with serious mental illness. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 44,310.4 0.0 20,449.6 1,491.6 45,053.9 0.0 23,493.1 726.7 44,969.1 0.0 22,395.1 672.1 Program Total 66,251.6 69,273.7 68,036.3 FTE Positions 6.6 6.3 6.3 Subprogram Goals and Performance Measures: A.R.S. 36-550, 3402 Subprogram Mission: To develop and implement a mental health program that provides appropriate behavioral health services to persons with serious mental illness. u Goal 1 - To provide services to targeted population of non-Title XIX adults with serious mental illness by ensuring RBHAs have adequate funding. Performance Measures ! Clients served-total Subprogram Description: The agency contracts with the RHBAs for the development and maintenance of a comprehensive system of care for persons with serious mental illness. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 16,027.9 0.0 30,577.4 0.0 17,656.2 0.0 33,692.3 0.0 17,215.7 0.0 32,419.1 0.0 Program Total 46,605.3 51,348.5 49,634.8 FTE Positions 2.2 2.4 2.4 ! Clients served-non TXIX FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 21,361 18,521 19,000 22,000 23,000 N/A 11,025 11,000 11,500 13,000 SUBPROGRAM SUMMARY HSA.5.8 SERVICES FOR PERSONS WITH SERIOUS MENTAL ILLNESS - PSYCHOTROPIC DRUG PROGRAM Contact: Aimee Schwartz, M.D., Medical Director Phone: 381-8995 A.R.S. 36-550, 3402 Subprogram Mission: To develop and implement a mental health program that provides care and services to persons with serious mental illness. Subprogram Description: Subprogram Goals and Performance Measures: u Goal 1 - To deliver services to the targeted population of Title XIX adults with serious mental illness by ensuring RBHAs have adequate funding. Performance Measures Health and Welfare FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected The agency provides the RBHAs with guidance and direction in the statewide implementation and ongoing maintenance of a program that provides new generation psychotropic medications for as many of these patients as possible based on the current annual cost per client. FY 2001 Expected Department of Health Services Page 271 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,257.1 0.0 0.0 0.0 1,257.1 0.0 0.0 0.0 3,257.1 0.0 0.0 0.0 Program Total 1,257.1 1,257.1 3,257.1 FTE Positions 0.0 0.0 0.0 u Goal 1 - To ensure all individuals with serious mental illness who meet the BHS treatment protocol are provided with the appropriate new generation psychotropic medication. FY 1997 Actual ! Clients served ! Improved function 723 1,400 1,300 1,200 1,000 ! Clients placed in HUD housing N/A 1,300 1,200 1,100 900 SUBPROGRAM SUMMARY HSA.5.10 SERVICES FOR PERSONS WITH SERIOUS MENTAL ILLNESS - COURT MONITOR Contact: Mike Franczak, Bureau Chief Phone: 381-8995 A.R.S. 36-550, 3402 Subprogram Mission: To develop and implement a mental health program that provides appropriate behavioral health services to persons with serious mental illness. Subprogram Goals and Performance Measures: Performance Measures ! HUD housing slots Subprogram Description: FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 245 2,500 2,600 2,800 3,000 N/A 71% 75% 85% 85% SUBPROGRAM SUMMARY HSA.5.9 SERVICES FOR PERSONS WITH SERIOUS MENTAL ILLNESS - GERIATRIC/RESIDENTIAL BEDS Contact: Mike Franczak, Bureau Chief Phone: 381-8995 A.R.S. 36-550, 3402 Subprogram Mission: To develop and implement a mental health program that provides appropriate behavioral health services to persons with serious mental illness. Subprogram Description: The program funds the establishment and continuation of nine residential psychiatric health facilities, which provide secure treatment in the client's local community in the least restrictive environment while reducing the utilization of ASH and the development of community-based, therapeutic congregate living programs for elderly/geriatric persons who are no longer in need of treatment at ASH. Monitors implementation of the negotiated exit criteria for Arnold vs. Sarn. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 253.0 0.0 0.0 0.0 205.7 0.0 0.0 0.0 205.7 0.0 0.0 0.0 Program Total 253.0 205.7 205.7 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To ensure compliance with the negotiated exit criteria for Arnold vs. Sarn in cooperation with the Court Monitor. FY 1997 Actual Performance Measures ! Exit stipulations completed HSA.5.11 N/A FY 1998 Expected FY 1999 Expected N/A 50% FY 2000 Expected FY 2001 Expected 75% 80% SUBPROGRAM SUMMARY COMMUNITY PLACEMENT Contact: Mike Franczak, Bureau Chief Phone: 381-8995 ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate A.R.S. 36-550, 3402 FY1999 Estimate Subprogram Mission: 7,982.1 0.0 0.0 0.0 7,982.1 0.0 0.0 0.0 7,982.1 0.0 0.0 0.0 Program Total 7,982.1 7,982.1 7,982.1 FTE Positions 0.0 0.0 0.0 To allow funding to follow ASH clients into the community (14 and older) and to comply with the Arnold v. Sarn exit criteria. Subprogram Description: Funds are transferred to the appropriate RBHA as patients are moved into community placement and as operational savings are realized. Subprogram Goals and Performance Measures: u Goal 1 - To reduce the ASH census by appropriate placement of individuals in the community, in accordance with Arnold vs. Sarn exit criteria. Performance Measures ! Clients in ASH Page 272 FY 1997 Actual 467 FY 1998 Expected 391 FY 1999 Expected 350 FY 2000 Expected 375 FY 2001 Expected 400 Department of Health Services Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ($ Thousands) Funding and FTE Amounts: FY1999 Estimate FY1997 Actual 4,880.0 672.1 0.0 0.0 0.0 7,303.0 0.0 0.0 0.0 7,848.0 0.0 0.0 Program Total 5,552.1 7,303.0 7,848.0 FTE Positions 0.0 0.0 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 598.8 0.0 0.0 2,452.4 617.5 0.0 0.0 2,500.0 604.9 0.0 0.0 2,150.4 Program Total 3,051.2 3,117.5 2,755.3 FTE Positions 0.5 0.5 0.5 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u Goal 1 - To move 200 clients into the community by FY 2001. u Goal 1 - To develop standards of practice for RBHA prevention programs and ensure compliance. FY 1997 Actual Performance Measures ! Patients moved into N/A FY 1998 Expected FY 1999 Expected 40 125 FY 2000 Expected FY 2001 Expected 150 200 community u Goal 2 - To comply with the Arnold v. Sarn stipulations for progress during the fiscal year. FY 1997 Actual Performance Measures ! Stipulations met N/A FY 1998 Expected FY 1999 Expected N/A 75% FY 2000 Expected 80% 85% u Goal 3 - To ensure all dollars properly follow clients as they are moved into the community. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Standards completed 75% 100% 100% 100% 100% ! RBHAs in compliance N/A 75% 100% 80% 80% HSA.6 FY 2001 Expected FY 1997 Actual Performance Measures PROGRAM SUMMARY CHILDREN'S BEHAVIORAL HEALTH Contact: Valinda Mores, Bureau Chief Phone: 381-8998 A.R.S. 36-3433 Program Mission: FY 1997 Actual Performance Measures ! Dollars properly following N/A FY 1998 Expected 100% FY 1999 Expected 100% FY 2000 Expected FY 2001 Expected 100% 100% patients HSA.5.12 SUBPROGRAM SUMMARY To develop and implement a statewide system for the delivery of comprehensive behavioral health services for all of Arizona's Title XIX and non-Title XIX eligible children and adolescents. Program Description: PREVENTION Contact: Steve Sparks, Acting Office Chief Phone: 381-8996 A.R.S. 36-3433 (B1), 36-3001 to 3009 Subprogram Mission: To create conditions, opportunities and experiences that will increase the likelihood for all citizens to be healthy, productive members of the community. The agency contracts through the RBHAs with the provider networks to provide a wide range of individualized inpatient and outpatient services and treatment for children with behavioral health needs and their families. Services are provided in the least restrictive environment and are designed to promote the preservation of the family. Additionally, the program reviews medical records to identify areas where quality of service could be improved; and ensures compliance with contract standards. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Subprogram Description: A comprehensive approach to prevention targeting children and adults. Components of the program coincide with the federal Center for Substance Abuse Prevention initiatives required in the federal grant funding and include early intervention, community mobilization, parent/family/community education, life skills development, peer leadership and mentorship programs. The program also provides protection to victims of domestic violence through funding of the RBHA Safe Home Networks. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 37,623.0 0.0 34,993.8 5,312.1 46,131.8 0.0 49,374.2 5,274.3 45,181.5 0.0 47,329.9 5,274.5 Program Total 77,928.9 100,780.3 97,785.9 FTE Positions 23.2 23.3 23.9 This Program Contains the following Subprograms: 4 4 4 4 4 Health and Welfare CBH Oversight and Regulation CBH Services Title XIX CBH Services Non-Title XIX CBH Services Respite Care Prevention Department of Health Services Page 273 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS HSA.6.1 match funding and are developed by the DHS in conjunction with AHCCCS. These services encompass a broad continuum of care including: Joint Commission on Accreditation of Healthcare Organization (JCAHO)-level inpatient hospital and residential treatment center services, as well as outpatient group, family and individual therapies. Alternative settings are allowable for the provision of treatment; for example, school-based locations for children's outpatient services are included if provided by Title XIX registered agencies. Every child entering the system is financially screened to meet this benefit category in order to shift service costs to this federal funding source; medical necessity is required for all Title XIX services. SUBPROGRAM SUMMARY CBH OVERSIGHT AND REGULATION Contact: Michael Priniski, C.F.O. Phone: 381-8999 A.R.S. 36-3402 Subprogram Mission: To provide effective oversight of the quality of RBHA services and contract performance. Subprogram Description: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,321.2 0.0 426.3 184.0 2,002.7 0.0 1,631.9 253.5 1,629.1 0.0 1,550.2 253.7 Program Total 1,931.5 3,888.1 3,433.0 FTE Positions 17.2 17.3 17.9 FY 1998 Expected FY 1999 Expected FY 2000 Expected 16,736.9 0.0 31,170.2 0.0 24,415.4 0.0 44,320.5 0.0 23,872.5 0.0 42,359.3 0.0 Program Total 47,907.1 68,735.9 66,231.8 FTE Positions 3.0 3.0 3.0 FY 1997 Actual Performance Measures ! Clients served FY 2001 Expected ! Needs assessment completed 100% 100% 100% 100% 100% ! RBHA plans completed 100% 100% 100% 100% 100% 18,404 u Goal 2 - To ensure the RBHAs comply with all contractual standards. Performance Measures ! Meet open/active ratio FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 1997 Actual ! Placed with required IEP ! Placed within time guidelines FY 2001 Expected 4 4 5 5 5 ! Meet contract time lines N/A 4 5 5 5 ! Ethnic representation met N/A 3 4 5 5 HSA.6.2 SUBPROGRAM SUMMARY FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 19,731 19,731 19,928 20,127 u Goal 2 - To ensure that all eligible seriously emotionally handicapped children referred for residential services receive placement based upon their Individual Educational Plan (IEP). Performance Measures FY 1997 Actual FY1999 Estimate u Goal 1 - To provide services to the targeted population of Title XIX eligible children and adolescents through contracts with RBHAs. u Goal 1 - To ensure that the behavioral health needs of Arizonans are identified through continuous assessment of service need. FY 1997 Actual FY1998 Estimate Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: Performance Measures ($ Thousands) Funding and FTE Amounts: Monitor financial viability of RBHAs through review of medical records to identify areas where quality of service could be improved; and ensure compliance with contract standards. HSA.6.3 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% 100% 85% 90% 95% 95% 95% SUBPROGRAM SUMMARY CBH SERVICES NON-TITLE XIX Contact: Valinda Mores, Bureau Chief Phone: 381-8998 A.R.S. 36-3433 CBH SERVICES TITLE XIX Contact: Valinda Mores, Bureau Chief Phone: 381-8998 Subprogram Mission: To develop and implement a statewide system for the delivery of comprehensive behavioral health services for all of Arizona's nonTitle XIX eligible children and adolescents. A.R.S. 36-3433 Subprogram Mission: Subprogram Description: To develop and implement a statewide system for the delivery of comprehensive behavioral health services for all of Arizona's Title XIX eligible children and adolescents. Any child under age 18 may be referred for evaluation of need for non-Title XIX mental and behavioral health services delivered through a RBHA or a provider network. Services range from inpatient to outpatient services, and are available in alternative settings, including home and community-based agencies. Additionally, the subprogram supports and monitors a statewide system to provide residential and outpatient services, including case management and educational services, to children meeting seriously emotionally handicapped criteria. Some funds may be used for Subprogram Description: Title XIX eligible children are referred through the RBHAs to the providers for screening to determine the need for behavioral health services. Services are compensable by federal Title XIX/state Page 274 Department of Health Services Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS specialized treatment services to eligible children to prevent residential care or maintain a less restrictive placement subsequent to discharge. HSA.6.5 PREVENTION Contact: Steve Sparks, Acting Office Chief Phone: 381-8996 ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 13,949.6 0.0 3,397.3 3,302.5 14,844.9 0.0 3,421.8 3,178.1 14,823.7 0.0 3,420.4 3,178.1 Program Total 20,649.4 21,444.8 21,422.2 FTE Positions 2.0 2.0 2.0 A.R.S. 36-3433 (B1) Subprogram Mission: To create conditions, opportunities and experiences that will increase the likelihood for all citizens to be healthy, productive members of the community. Subprogram Description: Develop a statewide plan that will identify the priorities for a comprehensive prevention approach for children and adults, which coincide with the Federal Center for Substance Abuse Prevention initiatives required in grant funding: includes early intervention, community, mobilization, parent-family community education and life skills development. Subprogram Goals and Performance Measures: u Goal 1 - To provide services to the targeted population of nonTitle-XIX children and adolescents through contracts with RBHAs. FY 1997 Actual Performance Measures ! Clients served--Non-Title XIX 4,691 SUBPROGRAM SUMMARY FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5,899 5,899 5,958 6,018 ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1999 Estimate 5,362.8 0.0 0.0 1,825.6 4,616.3 0.0 0.0 1,842.7 4,603.7 0.0 0.0 1,842.7 Program Total 7,188.4 6,459.0 6,446.4 Subprogram Mission: FTE Positions 1.0 1.0 1.0 To develop and implement a statewide system for the delivery of comprehensive behavioral health services for all of Arizona's nonTitle XIX and Title XIX eligible children and adolescents. Subprogram Goals and Performance Measures: HSA.6.4 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate SUBPROGRAM SUMMARY CBH SERVICES RESPITE CARE Contact: Valinda Mores, Bureau Chief Phone: 381-8998 A.R.S. 36-3433 u Goal 1 - To implement the six performance standards of practice for Regional Behavioral Health Authority (RBHA) prevention programs and ensure that all RBHAs are in compliance. Subprogram Description: The program provides short-term planned relief, or respite, for children with specific acuity and whose needs are determined appropriate. The services will be provided by trained therapeutic staff either in the child s home or at a designated community agency. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 252.5 0.0 0.0 0.0 252.5 0.0 0.0 0.0 Program Total 252.5 252.5 252.5 FTE Positions 0.0 0.0 0.0 ! Programs initiated Health and Welfare N/A FY 1998 Expected 3 FY 1999 Expected 4 FY 2000 Expected 5 FY 2001 Expected 75% 80% 100% 100% 100% ! RBHAs in compliance N/A 75% 80% 80% 80% PROGRAM SUMMARY A.R.S. 36-202, 3402 Program Mission: To restore and enhance the mental health of persons requiring psychiatric services in a safe, therapeutic environment. Program Description: u Goal 1 - To implement respite services as part of a state-wide effort to incorporate wraparound prinicples of care. FY 1997 Actual FY 2000 Expected Contact: Jack B. Silver, C.E.O. Phone: 220-6000 Subprogram Goals and Performance Measures: Performance Measures FY 1999 Expected ARIZONA STATE HOSPITAL FY1999 Estimate 252.5 0.0 0.0 0.0 FY 1998 Expected ! Standards implemented HSA.7 ($ Thousands) Funding and FTE Amounts: FY 1997 Actual Performance Measures FY 2001 Expected 6 The Arizona State Hospital (ASH), a component of the statewide continuum of behavioral health services, provides tertiary inpatient treatment and rehabilitation services for the most severely mentally disabled citizens of Arizona, including individuals referred under the provisions of the judicial system. The hospital must therefore provide a comprehensive range of intensive interventions in a secure and safe environment. ($ Thousands) Funding and FTE Amounts: Department of Health Services FY1997 Actual FY1998 Estimate FY1999 Estimate Page 275 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Estimate 11,684.8 11,263.2 1,674.2 0.0 Estimate 25,150.5 3,224.0 1,488.5 0.0 28,378.6 4,145.9 1,592.1 0.0 u Goal 2 - To meet clinical and administrative needs by effective use of resources. FY 1997 Actual Performance Measures ! Reduction in turnover/first 12 42% FY 1998 Expected FY 1999 Expected 33% FY 2000 Expected 23% FY 2001 Expected 14% <5% months of employment Program Total 24,622.2 29,863.0 34,116.6 FTE Positions 466.5 529.4 610.5 This Program Contains the following Subprograms: u Goal 3 - To develop and implement an effective automation information system. FY 1997 Actual Performance Measures 4 Arizona State Hospital Administration 4 Clinical Services 4 Sexually Violent Persons ! Workstations operative ! Project phase completion ! Budget requested appropriated HSA.7.2 SUBPROGRAM SUMMARY HSA.7.1 ARIZONA STATE HOSPITAL ADMINISTRATION Contact: Jack B. Silver, C.E.O. Phone: 220-6000 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 77 96 126 208 247 100% 100% 100% 100% 100% 10% 0% 100% !00% 100% SUBPROGRAM SUMMARY CLINICAL SERVICES Contact: Lisa S. Jones, M.D. Phone: 220-6000 A.R.S. 36-202 A.R.S. 36-202 Subprogram Mission: Subprogram Mission: To provide leadership, direction, and management for all hospital services and personnel. To be the preeminent tertiary care facility for Arizonans who suffer from serious and persistent mental illnesses. Subprogram Description: Subprogram Description: Hospital Administration provides overall leadership, direction and management for the Arizona State Hospital. Included are day-today management of: hospital operations; fiscal operations; quality resource management; information systems; human resources; safety; physical plant; and contracts for out-source services. Hospital leadership maintains quality of services and accreditation, licensure and certification of the hospital; and ensures a safe and therapeutic environment. The hospital offers programs that provide screening, evaluation, admission and treatment of patients, coordinated by multidisciplinary teams. These programs include psychiatric treatment, rehabilitation, and restoration to competency for persons with serious and persistent mental illnesses. These services are provided within the Arizona continuum of behavioral health services. FY1997 Actual ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1999 Estimate 1,717.7 3,308.4 879.5 0.0 2,606.1 3,224.0 790.1 0.0 3,710.4 4,145.9 898.0 0.0 5,905.6 6,620.2 8,754.3 52.0 41.5 59.0 Subprogram Goals and Performance Measures: u Goal 1 - To meet the needs of current and future patients, families, and staff by providing appropriate services, buildings, and grounds. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds modernize patient care areas. ! Average census/unit FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 10% 100% N/A N/A 34 33 29 25 20 FY1999 Estimate 21,474.7 0.0 698.4 0.0 20,552.5 0.0 694.1 0.0 Program Total 18,716.6 22,173.1 21,246.6 FTE Positions 414.5 487.9 551.5 Subprogram Goals and Performance Measures: u Goal 1 - To provide effective and patient-centered treatment and rehabilitation services. Performance Measures FY 1997 Actual 75% FY 1998 Expected 80% FY 1999 Expected 85% FY 2000 Expected 90% FY 2001 Expected 95% treatment and clinical services u Goal 2 - To integrate the hospital into the statewide continuum of care. Performance Measures ! ITDPs linked to ISPs-nonforensic patients ! End -of-year census-nonforensic adults Page 276 FY1998 Estimate 9,967.1 7,954.8 794.7 0.0 ! Patients satisfied with Performance Measures ! Develop a capital plan to ($ Thousands) Funding and FTE Amounts: Department of Health Services FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 10% 50% 65% 80% 90% 167 170 153 133 113 Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! End-of-year census-forensic 126 130 147 167 187 adults HSA.7.3 SUBPROGRAM SUMMARY SEXUALLY VIOLENT PERSONS Contact: Gene Messer, Chief of Operations Phone: 22-6005 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds A.R.S. 36-202 Subprogram Mission: To provide quality services for the control, care and treatment of individuals committed by the court as sexually violent persons. Subprogram Description: In October, 1997 in response to ARS 13-4601 et. seq., DHS designated the Arizona State Hospital as the responsible entity for operating a program for the care and treatment of sexually violent persons. The sexually violent persons program is licensed separately as a Secured Residential Level 1 facility. This program is separately staffed and funded from the psychiatric hospital. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 1,069.7 0.0 0.0 0.0 4,115.7 0.0 0.0 0.0 Program Total 0.0 1,069.7 4,115.7 FTE Positions 0.0 76.0 76.0 Subprogram Goals and Performance Measures: u Goal 1 - To deliver residential housing and treatment services which reflect the individualized needs of residents and appropriate practices of risk management. FY 1997 Actual ! Residents in housing status FY 1998 Expected N/A 40 only ! Residents in treatment N/A ! Residents N/A ! Residents in treatment status N/A FY 1999 Expected FY 2000 Expected FY 2001 Expected 40 54 72 20 80 126 168 60 120 180 240 50% 60% 70% 80% 236.1 0.0 36.9 0.0 Program Total 283.6 175.8 273.0 FTE Positions 3.9 2.9 3.0 This Program Contains the following Subprograms: 4 Overall Public Health 4 Border Health SUBPROGRAM SUMMARY OVERALL PUBLIC HEALTH Contact: Norman J. Petersen, Assistant Director Phone: 542-1025 ARS 36-132 Subprogram Mission: To ensure the appropriate and cost-effective delivery of medical and public health services to the citizens of Arizona. Subprogram Description: The office coordinates internal programs and develops and maintains linkages and coordination with the federal, state, local, and private organizations and agencies. The office consists of the assistant director and secretary working with the following organizational components: Office of Public Health Planning, Evaluation and Statistics; State Laboratory Services; Health Systems Development; Epidemiology and Disease Control; Office of Local and Minority Health; Community and Family Health Services; Tobacco Education and Prevention; Border Health; and Emergency Medical Services. ($ Thousands) Funding and FTE Amounts: FY1997 Actual PROGRAM SUMMARY PUBLIC HEALTH ADMINISTRATION Contact: Norman J. Petersen, Assistant Director Phone: 542-1025 A.R.S. 36-132 FY1999 Estimate 126.4 0.0 49.4 0.0 participating in designed treatment program HSA.8 FY1998 Estimate 234.4 0.0 45.4 3.8 HSA.8.1 FY1999 Estimate 0.0 0.0 0.0 0.0 Performance Measures Laboratory Services; Health Systems Development; Epidemiology and Disease Control; Office of Local and Minority Health; Community and Family Health Services; Tobacco Education and Prevention, Border Health, and Emergency Medical Services. ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 115.5 0.0 32.8 0.0 0.0 0.0 37.9 0.0 115.3 0.0 36.9 0.0 Program Total 148.3 37.9 152.2 FTE Positions 1.0 0.0 1.0 Program Mission: To ensure the appropriate and cost-effective delivery of medical and public health services to the citizens of Arizona. Program Description: The office coordinates internal programs and develops and maintains linkages and coordination with federal, state, local and private organizations and agencies. The office consists of associate director and secretary with the following organization components: Office of Public Health Planning, Evaluation and Statistics; State Health and Welfare Subprogram Goals and Performance Measures: u Goal 1 - To continually improve service through a motivated and well-trained staff. Performance Measures ! Reporting satisfaction Department of Health Services FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected N/A Baseline FY 2000 Expected >5% FY 2001 Expected >5% Page 277 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS HSA.8.2 HSA.9 SUBPROGRAM SUMMARY PROGRAM SUMMARY LOCAL AND MINORITY HEALTH BORDER HEALTH Contact: Luis Ortega, M.D., M.P.H., Office Chief Phone: 230-5880 Contact: Vanessa Hill, Office Chief Phone: 542-2906 A.R.S. 36-132 A.R.S. 36-132, 36-110, 36-132, 36-189A Subprogram Mission: Program Mission: To promote and protect the health of all Arizonans through sound, competent public health practices along the Arizona-Mexico border. To improve coordination and integration of the delivery of public health services in Arizona by partnering with local health departments and health and human services agencies. Program Description: Subprogram Description: The office provides consultation, technical assistance and advocacy for local (county) health departments, health officials and other agencies to develop and maintain programs that improve the public's health. The office also provides counties with funds for a public health nurse and/or a sanitarian, and per capita matching funds for health programs relating to communicable disease control, maternal and child health, environmental health and health education. ($ Thousands) Funding and FTE Amounts: The Office of Border Health coordinates and integrates public health program efforts to identify, monitor, control and prevent adverse health events in border communities. The office also strengthens cross-border public health collaboration with Mexico. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 118.9 0.0 12.6 3.8 126.4 0.0 11.5 0.0 120.8 0.0 0.0 0.0 Program Total 135.3 137.9 120.8 FTE Positions 2.9 2.9 2.0 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u Goal 1 - To develop border community-based systems for data collection, surveillance and analysis of health status. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1 2 2 2 2 assessments ! Sentinel surveillance sites N/A 1 N/A 1 N/A 3 4 5 5 5 FY 1997 Actual ! Presentations to health FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1 2 2 2 2 1 2 3 3 3 500 1,000 1,000 1,000 1,000 N/A 1 2 2 2 professionals ! Public meetings ! Information/educational materials distributed ! Issues of border health newsletter studies ! Border health conferences ! Border health projects Page 278 FY 1997 Actual FY 1998 Expected 2 2 N/A 1 FY 1999 Expected FY 2000 Expected 1,205.2 0.0 0.4 30.0 1,208.3 0.0 0.0 30.0 Program Total 1,342.1 1,235.6 1,238.3 FTE Positions 5.2 5.2 5.2 4 Local and Minority Health 4 Direct Grants to Counties (SLI) 4 Reimbursement to Counties (SLI) HSA.9.1 SUBPROGRAM SUMMARY A.R.S. 36-110, 132 Subprogram Mission: To improve coordination and integration of the delivery of public health services in Arizona by partnering with local health departments and health and human services agencies. Subprogram Description: The office provides consultation, technical assistance and advocacy for county health departments, health officials and other agencies to develop and maintain public health programs. u Goal 3 - To enhance and expand collaborative efforts in the areas of research, education and services with Mexican public health and academic institutions. Performance Measures ! Border health epidemiologic 1,296.4 0.0 0.1 45.6 LOCAL AND MINORITY HEALTH Contact: Vanessa Hill, Office Chief Phone: 542-2906 u Goal 2 - To provide techical assistance, continuing health education and dissemination of health related information to border communities. Performance Measures FY1999 Estimate This Program Contains the following Subprograms: ! Border community health ! GIS on border communities FY1998 Estimate FY 2001 Expected 3 N/A N/A N/A 1 1 1 1 2 2 2 Department of Health Services Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Goals and Performance Measures: ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate u Goal 1 - To assist each county in the delivery of public health services by providing funds for a public health nurse and/or a sanitarian. FY1999 Estimate 322.1 0.0 0.1 45.6 230.9 0.0 0.4 30.0 234.0 0.0 0.0 30.0 Program Total 367.8 261.3 264.0 FTE Positions 5.2 5.2 5.2 u Goal 1 - To provide "Intro to Public Health Nursing" course to public health professionals as needed every two years. FY 1997 Actual ! Participants FY 1998 Expected N/A FY 1999 Expected 50 FY 2000 Expected N/A FY 2001 Expected 75 N/A FY 1997 Actual ! Agreements negotiated FY 1998 Expected 14 FY 1999 Expected 15 FY 2000 Expected N/A FY 2001 Expected 15 N/A u Goal 3 - To improve the cultural competency of service providers and ADHS staff by conducting multi-cultural health education seminars and training. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Staff trained 100% 100% 200% 250% 500% ! Staff scores 7 7 7 7 7 HSA.9.2 FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Applications/ signature pages 100% 100% 100% 100% 100% sent timely ! Payments made timely 100% 100% 100% 100% 100% ! Timely responses 100% 100% 100% 100% 100% A.R.S. 36-189(A) Subprogram Mission: To assist each county health department in promoting and protecting the health of the residents by providing per capita matching funds for targeted services. u Goal 2 - To negotiate with county health departments to provide environmental sanitation services. Performance Measures FY 1998 Expected SUBPROGRAM SUMMARY HSA.9.3 REIMBURSEMENT TO COUNTIES (SLI) Contact: Vanessa Hill, Office Chief Phone: 542-2906 Subprogram Goals and Performance Measures: Performance Measures FY 1997 Actual Performance Measures SUBPROGRAM SUMMARY Subprogram Description: The subprogram ensures that local health departments receive per capita matching funds for programs relating to communicable disease control, maternal and child health, environmental health and health education. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 396.3 0.0 0.0 0.0 396.3 0.0 0.0 0.0 396.3 0.0 0.0 0.0 DIRECT GRANTS TO COUNTIES (SLI) Contact: Vanessa Hill, Office Chief Phone: 542-2906 Program Total 396.3 396.3 396.3 A.R.S. 36-132 FTE Positions 0.0 0.0 0.0 Subprogram Mission: Subprogram Goals and Performance Measures: To assist each county in the delivery of public health services by providing funds for a public health nurse and/or a sanitarian. u Goal 1 - To assist each county in the delivery of public health services by providing per capita matching funds for targeted services. Subprogram Description: Upon presentation of signature pages to the Office of Local and Minority Health, each health department receives funds for a nurse and/or sanitarian to assist with public health services at the county level. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 578.0 0.0 0.0 0.0 578.0 0.0 0.0 0.0 578.0 0.0 0.0 0.0 Program Total 578.0 578.0 578.0 FTE Positions 0.0 0.0 0.0 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Applications/ signature pages 100% 100% 100% 100% 100% sent timely ! Payments made timely 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% ! Timely responses ($ Thousands) Funding and FTE Amounts: FY 1997 Actual Performance Measures HSA.10 PROGRAM SUMMARY COMMUNITY AND FAMILY HEALTH SERVICES Contact: Elsie E. Eyer, Bureau Chief Phone: 542-1223 A.R.S. 36-132 Health and Welfare Program Mission: To provide leadership to improve the lives of Arizona families in their communities through the building of quality health care Department of Health Services Page 279 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS systems. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Program Description: Community and Family Health Services (CFHS ) is composed of the Offices Children with Special Health Care Needs, Nutrition Services, Oral Health, Older Adult Health, Women's and Children's Health Services and Public Health Promotion. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 897.8 92.0 279.2 3,079.3 941.4 100.0 419.5 4,779.2 954.9 100.0 262.1 4,672.3 Program Total 4,348.3 6,240.1 5,989.3 FTE Positions 18.1 18.1 18.1 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 4 4 4 4 4 Child Fatality Review Program Oral Health Older Adult Health Office for Children with Special Health Care Needs Public Health Promotion SUBPROGRAM SUMMARY HSA.10.1 CHILD FATALITY REVIEW PROGRAM Contact: Robert Schackner, Manager Phone: 542-1875 FY1999 Estimate 0.0 92.0 7.2 0.0 0.0 100.0 46.3 0.0 0.0 100.0 50.0 0.0 Program Total 99.2 146.3 150.0 FTE Positions 2.0 2.0 2.0 Subprogram Goals and Performance Measures: u Goal 1 - To provide community-based multiagency and multidisciplinary review of child fatality cases at the local level. FY 1997 Actual Performance Measures This Program Contains the following Subprograms: FY1998 Estimate FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Population covered by local 97% 97.5% 98% 98.5% 99% teams ! Cases reviewed by local teams 95% 96% 97.5% 98.5% 99% u Goal 2 - To conduct state-level review of aggregate data from local child fatality reviews and use information to make datadriven recommendations for prevention and provide community information and education regarding the incidence and causes of child fatalities and the public's role in prevention. FY 1997 Actual Performance Measures ! Annual Reports ! Educational brochures, materials, Internet access FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1 1 1 1 1 7,500 10,000 10,000 10,000 10,000 u Goal 3 - To obtain full utilization of Child Fatality Review Program (CFRP) for SIDS death reviews and risk reduction recommendations. A.R.S. 36-132, 342, 2291, 3501 et. seq. Subprogram Mission: To reduce preventable child fatalities. FY 1997 Actual Performance Measures ! SIDS deaths in Arizona Subprogram Description: The Child Fatality Review Program supports multiagency and multidisciplinary local teams that review all child fatalities in Arizona in order to identify preventable deaths and to recommend prevention strategies. Information from local case reviews is entered in the child fatalities data collection system and aggregate data form the basis for the State Team's review process. The Team, which has wide community and agency representation, provides leadership for the program, and is responsible for developing protocols for child fatality review and system response, for providing training and technical assistance to professionals involved in review of child fatalities and for educating the public about prevention. ! SIDS cases reviewed by local FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 49 70 65 65 65 94% 95% 95% 97% 97.5% Child Fatality Review teams u Goal 4 - To have Medical Examiners use the ADHS standardized autopsy protocol for SIDS cases. FY 1997 Actual Performance Measures ! Evaluate the Medical 92% FY 1998 Expected FY 1999 Expected 96% 97% FY 2000 Expected 98% FY 2001 Expected 99% Examiners Reports on SIDS cases HSA.10.2 SUBPROGRAM SUMMARY ORAL HEALTH Contact: Don Altman, Office Chief Phone: 542-1866 A.R.S. 36-132 Subprogram Mission: To promote oral health for the well-being of all Arizona citizens through technical assistance, professional development, training, education, and preventive and basic dental services to high risk and special needs populations. Subprogram Description: Page 280 Department of Health Services Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS The Office of Oral Health provides: consultation and technical assistance for developing oral health care standards, policies and systems; defining program coverage; quality assurance reviews; and evaluating program provider/client needs; professional development and training; preventive and/or basic treatment are provided to eligible Arizona citizens (high-risk children, homebound, frail elderly adults, and persons with HIV disease) including: dental sealant placement, fluoride mouth rinse, dental screenings, education, mobile trailers and equipment to deliver treatment in needy areas and to support communities/agencies to set up a dental system of care for their residents or clients and community promotional activities. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 669.9 0.0 254.7 495.8 681.5 0.0 164.4 490.0 Program Total 1,213.4 1,420.4 1,335.9 FTE Positions 11.9 11.9 11.9 assistance/consultation/collabor ation provided for policy development ! Community dental programs and facilities able to serve the indigent and high risk residents due to OOH support ! Agencies satisfied with services ! Agencies served with improved dental policies dental programs ! Schools satisfied with preventive services with request for continuation ! Children in preventive program with improved oral health ! Children education and/or given a dental screening ! Customers satisfied with support to establish community dental care delivery systems ! Arizona residents served through mobile dental units with improved oral health Health and Welfare 800 800 800 800 800 conferences, CE and training sessions ! Professional giving good/excellent rating for conferences, CE and training sessions 90% 90% 95% 95% 95% ! Children with increased oral 37,700 37,000 37,000 37,000 37,000 SUBPROGRAM SUMMARY Subprogram Description: FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,500 2,500 2,500 2,500 2,500 8 8 8 8 8 The subprogram is responsible for developing and implementing public health policy to promote health and prevent disease among Arizona's seniors through needs assessment, promotion of identified needs, coordination and resource identification and development. Efforts are coordinated with other DHS ongoing older adult activities and with the existing aging network throughout the state. ($ Thousands) Funding and FTE Amounts: FY1997 Actual 90% 90% 95% 95% 95% 80% 80% 80% 80% 80% FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 47,500 47,500 47,500 47,500 47,500 98% 95% 95% 95% 95% 95% 95% 95% 95% 95% 47,000 47,000 47,000 47,000 47,000 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 90% 1,500 FY 1998 Expected 90% 1,500 FY 1999 Expected 90% 2,000 FY 2000 Expected 90% 2,000 FY 2001 Expected 90% FY1998 Estimate FY1999 Estimate 76.4 0.0 1.8 0.0 80.0 0.0 2.2 0.0 81.9 0.0 2.2 0.0 Program Total 78.2 82.2 84.1 FTE Positions 1.1 1.1 1.1 Subprogram Goals and Performance Measures: u Goal 1 - To promote and increase visibility of older adult public health issues within ADHS, the aging network, and the community. Performance Measures FY 1997 Actual FY 2001 Expected To promote health and prevent disease and disability among Arizona's older adults. u Goal 3 - To facilitate the development of community-based dental care services to high risk and special needs population. Performance Measures FY 2000 Expected Subprogram Mission: FY 1998 Expected FY 1997 Actual FY 1999 Expected A.R.S. 36-132 u Goal 2 - To prevent tooth decay in high risk and special needs populations through the delivery of preventive dental care. Performance Measures ! Children served by preventive FY 1998 Expected OLDER ADULT HEALTH Contact: Jane Lange, Office Chief Phone: 542-1223 u Goal 1 - To effect policy development and standards in oral health care. ! Hours of technical ! Professionals attending HSA.10.3 Subprogram Goals and Performance Measures: FY 1997 Actual FY 1997 Actual Performance Measures health care knowledge 654.0 0.0 115.3 444.1 Performance Measures u Goal 4 - To increase the knowledge of oral health care by providing education, training, resources and communication to Arizona residents, communities and health professionals. ! Presentations and meetings within ADHS ! Presentations, meetings, and published articles with aging network ! Interviews initiated by news media ! Publications distributed in written form or through Internet FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 17 4 4 4 4 10 10 10 10 10 20 6 6 6 6 600 100 100 100 100 2,000 Department of Health Services Page 281 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected ! Programs using UA FY 2001 Expected ! Convened meetings of Falls 3 4 4 4 4 Prevention Task Force ! Staffed and completed task force work products 6 6 6 6 6 u Goal 3 - To identify and address emerging public health issues for seniors through regular meetings with the Older Adult Health Team. Performance Measures FY 1997 Actual ! Convened meetings of Team FY 1998 Expected 4 4 FY 1999 Expected FY 2000 Expected 4 4 4 SUBPROGRAM SUMMARY HSA.10.4 OFFICE FOR CHILDREN WITH SPECIAL HEALTH CARE NEEDS Contact: Susan Burke, Office Chief Phone: 542-1860 FY 1999 Expected 0 FY 2000 Expected FY 2001 Expected 10 0 15 u Goal 2 - To maintain a coordinated approach to child find and service delivery, and the number of families served through an Individualized Family Service Plan (IFSP) will increase by 15% for all seven state agencies serving children with special health care needs.. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Agencies using IFSP 3 5 5 7 7 ! Families with IFSPs 321 367 400 440 475 u Goal 3 - To adopt best practice guidelines for the provision of family-centered care for CSHCN, by September 30, 1998 in all ten initial DHS programs. FY 1997 Actual Performance Measures ! Programs involved FY 1998 Expected 9 ! Guidelines developed ! Programs using at least one FY 1999 Expected 10 FY 2000 Expected FY 2001 Expected 12 11 13 3 4 5 5 6 29% 30% 32% 35% 37% guideline A.R.S. 36-132 Subprogram Mission: To develop a model system of care for children with special health care needs that will support family-focused, comprehensive, timely and responsive, culturally competent, home and community-based services that are directed toward enhancing family and community strengths. Subprogram Description: This program helps children to age 21 who have any of a broad range of disabilities or chronic illnesses which necessitate adaptations for daily functioning, prolonged or periodic hospitalizations, or special services. Program responsibilities include: universal application to services; Individualized Family Service Plan (IFSP) for all seven state agencies serving eligible children; guidelines for "best practice" for providers serving families of eligible children; and facilitating community development activities using the national "Communities Can" model. Additionally, community action teams composed of families, service providers, elected officials, community leaders and related local and state agency staff collaborate and consult with one another to provide leadership and develop integrated systems of health care. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0 Performance Measures FY 2001 Expected FY 1998 Expected FY 1997 Actual Performance Measures u Goal 2 - To provide leadership for the Older Adult Health Falls Prevention Task Force. FY1998 Estimate FY1999 Estimate 1.9 0.0 0.0 427.4 0.0 0.0 0.0 595.0 0.0 0.0 0.0 595.0 Program Total 429.3 595.0 595.0 FTE Positions 0.0 0.0 0.0 u Goal 4 - To provide family-centered services to assure increased family participation and improved satisfaction of care. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Communities assessed 7 8 8 9 9 ! "Communities Can" teams 6 7 7 8 9 ! Teams with action plans 6 7 7 8 9 HSA.10.5 SUBPROGRAM SUMMARY PUBLIC HEALTH PROMOTION Contact: Merrill Krenitz, Acting Office Chief Phone: 542-7200 A.R.S. 36-132 Subprogram Mission: To improve the health of all Arizonans by providing access to comprehensive resources for disease prevention and health promotion at the community level and by providing leadership in the development and implementation of statewide policies that promote healthy communities. Subprogram Description: Public Health Promotion addresses preventable health problems in the interest of promoting healthy Arizona communities. These include chronic diseases associated with lifestyle, such as cancer, cardiovascular disease and diabetes, and injury, including violence against women and rape. The program develops linkages and partnerships between the state and local community groups and organizations by supporting community-based coalitions and programs that promote healthy communities and by supporting leadership development at the local level through training programs, technical assistance and internships for students. Subprogram Goals and Performance Measures: u Goal 1 - To develop a process for Universal Application (UA) to programs. Page 282 Department of Health Services Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS HSA.11 ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate CHILDREN'S REHABILITATIVE SERVICES FY1999 Estimate 165.5 0.0 154.9 2,207.8 191.5 0.0 116.3 3,688.4 191.5 0.0 45.5 3,587.3 Program Total 2,528.2 3,996.2 3,824.3 FTE Positions 3.1 3.1 3.1 Contact: Susan Burke, Chief Phone: 542-1860 A.R.S. 36-132 Program Mission: To provide medically and financially qualified individuals the highest quality comprehensive rehabilitation through an interdisciplinary team approach in a cost-effective managed care setting. Subprogram Goals and Performance Measures: Program Description: u Goal 1 - To plan and implement pilot programs and demonstration projects. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Diabetes pilot programs 5 4 2 2 2 ! Motor vehicle crash demonstrations 2 4 3 3 3 ! Fall prevention demonstrations 1 1 1 1 1 ! Violence against women 1 26 15 15 10 ! Violence prevention 1 1 2 1 1 demonstrations ! Chronic disease screening demonstrations 1 2 2 2 0 demonstrations u Goal 2 - To increase availability and effectiveness of primary, secondary, and teritary prevention services. Performance Measures ! ! ! ! Breast cancer diagnosed at stage 1 or earlier Doctors giving age appropriate guidelines Patients CBE mammography past 2 years Cervical cancer mortality rate (per 100,000) FY 1998 Expected FY 1997 Actual FY 1999 Expected PROGRAM SUMMARY FY 2000 Expected Children's Rehabilitative Services (CRS) is a program for individuals who have certain medically handicapping or potentially handicapping conditions with potential for functional improvement. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 15,737.7 0.0 16,278.9 1,839.4 14,888.3 0.0 16,541.5 1,825.3 14,667.1 0.0 16,445.8 1,825.3 Program Total 33,856.0 33,255.1 32,938.2 FTE Positions 15.8 15.8 15.8 This Program Contains the following Subprograms: FY 2001 Expected 67% 70% 70% 70% 70% 60% 60% 60% N/A N/A 71% 75% 80% 80% 80% 2.4 1.5 1.3 1.8 1.8 u Goal 3 - To provide education, training, and information on prevention and health promotion. 4 Children s Rehabilitative Services Title XIX 4 Children's Rehabilitative Services Non-Title XIX 4 Adult Services SUBPROGRAM SUMMARY HSA.11.1 CHILDREN S REHABILITATIVE SERVICES TITLE XIX Contact: Susan Burke, Office Chief Phone: 542-1860 A.R.S. 36-132 Performance Measures ! Skin cancer safety trainings FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 25 25 30 35 35 ! Diabetes health fair 5 10 10 10 10 ! Breast and cervical cancer 0 1 1 1 1 u Goal 4 - To address clearly defined health problems by evaluating data of Preventive Health and Health Services Block Grant (PHHSBG) - funded programs, and by ensuring programs have established priorities and demonstrate a comprehensive public health approach. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Programs with priorities 95% 100% 100% 100% 100% ! Programs with comprehensive 80% 85% 90% 90% 95% Subprogram Mission: To assure the highest quality comprehensive care for the functional improvement of medically and financially qualified children with special health care needs. Subprogram Description: A family-centered, interdisciplinary team approach to providing services to eligible children who have certain medically handicapping or potentially handicapping conditions and who have the potential for functional improvement in a cost-effective, managed care setting. approach Health and Welfare Department of Health Services Page 283 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 16,214.5 0.0 0.0 0.0 16,403.3 0.0 0.0 0.0 16,403.3 0.0 Program Total 16,214.5 16,403.3 16,403.3 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To maximize benefits for CRS members and applicants by enrolling them in other government programs, such as Social Security Income (SSI), and increasing Title XIX funding for the government. Performance Measures ! Members - AHCCCS ! Eligible for AHCCCS ! Number SSI and Categorical FY 1997 Actual 11,000 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 11,100 11,200 11,300 11,400 69% 70% 71% 71% 72% 10,800 10,000 *12,000 *12,000 *12,000 (*anticipated increase due to SCHIP) ! Confirmed quality issues FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected 945 828 828 911 959 69 70 70 80 80 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Amount of contract 29,990 29,990 29,990 29,990 29,990 ! Total provider cost 31,500 31,500 31,500 31,500 31,500 95% 95% 95% 95% 95% ! Provider cost covered ! AHCCCS allowable ! AHCCCS allowable covered 27% 27% 27% 27% 27% 111% 111% 111% 111% 111% u Goal 4 - To provide family-centered services to assure increased family participation and improved satisfaction of care. Performance Measures ! Satisfied with services FY 1997 Actual 95% FY 1998 Expected 95% FY 1999 Expected 95% FY 2000 Expected FY 2001 Expected 96% 96% SUBPROGRAM SUMMARY HSA.11.2 CHILDREN'S REHABILITATIVE SERVICES NONTITLE XIX Contact: Susan Burke, Office Chief Phone: 542-1860 A.R.S. 36-132 Subprogram Mission: Page 284 FY1998 Estimate FY1999 Estimate 15,444.0 0.0 64.4 1,839.4 14,594.6 0.0 137.7 1,825.3 14,373.4 0.0 42.5 1,825.3 Program Total 17,347.8 16,557.6 16,241.2 FTE Positions 15.8 15.8 15.8 Subprogram Goals and Performance Measures: u Goal 1 - To maximize benefits for CRS members and applicants by enrolling them in other governmental programs, such as Social Security Income (SSI), and increasing Title XIX funding for the government. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5,100 5,100 5,300 5,400 5,500 39% 40% 41% 42% 43% 10,800 10,000 *12,000 *12,000 *12,000 FY 1997 Actual ! SSI and Categorical (*anticipated increase due to SCHIP) u Goal 2 - To assess and assure quality of inpatient medical care by monitoring and analyzing program services. FY 1997 Actual Performance Measures ! Inpatient admissions ! Confirmed quality issues FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 424 372 372 409 431 31 35 35 30 30 u Goal 3 - To assure appropriate use of state and federal funds through financial analysis of contracts. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Amount of contract 29,990 29,990 29,990 29,990 29,990 ! Total provider cost 31,500 31,500 31,500 31,500 31,500 95% 95% 95% 95% 95% ! Provider cost covered u Goal 4 - To provide family-centered services to assure increased family participation and improved satisfaction of care. FY 1997 Actual Performance Measures ! Satisfied with services HSA.11.3 95% FY 1998 Expected FY 1999 Expected 95% 95% FY 2000 Expected 96% FY 2001 Expected 96% SUBPROGRAM SUMMARY ADULT SERVICES Contact: Susan Burke, Office Chief Phone: 542-1860 A.R.S. 36-132 To assure the highest quality comprehensive care for the functional improvement of medically and financially qualified children with special health care needs. Subprogram Description: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ! Enrolled in SSI u Goal 3 - To asssure appropriate use of state and federal funds through financial analysis of contracts. Performance Measures FY1997 Actual ! Members-Non-AHCCCS FY 2001 Expected ($ Thousands) Funding and FTE Amounts: Performance Measures u Goal 2 - To assess and assure quality of inpatient medical care by monitoring and analyzing program services. Performance Measures ! Inpatient admissions A family-centered, interdisciplinary team approach to providing services to eligible children who have certain medically handicapping or potentially handicapping conditions and who have the potential for functional improvement in a cost-effective, managed care setting. Subprogram Mission: To provide adults with cystic fibrosis and sickle cell anemia the highest comprehensive services through an interdisciplinary team Department of Health Services Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS approach in a managed care setting. Subprogram Description: Program provides comprehensive inpatient and outpatient services for financially qualified adults suffering from cystic fibrosis and sickle cell. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 293.7 0.0 0.0 0.0 293.7 0.0 0.5 0.0 293.7 0.0 0.0 0.0 Program Total 293.7 294.2 293.7 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To assure appropriate use of state and federal funds through financial analysis of contracts for cystic fibrosis and sickle cell services. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Contract (thousands) available $223.6 $223.6 $223.6 $223.6 $223.6 for: - Cystic Fibrosis ! Contract (thousands) available for: - Sickle Cell $70.1 $70.1 $70.1 $70.1 $70.1 HSA.12 4 4 4 4 Planning, Evaluation and Data Community Based Services Women's/Prenatal Care High Risk Infant Services SUBPROGRAM SUMMARY HSA.12.1 PLANNING, EVALUATION AND DATA Contact: Marianna Bridge, Office Chief Phone: 220-6550 A.R.S. 36-132 Subprogram Mission: To improve the health of women, their children and families through multidisciplinary consultation within and outside OWCH. Subprogram Description: This program develops and uses technical assistance and management control systems to promote employee competence, commitment, coordination and cost-effectiveness in achieving positive outcomes. This involves coordination and integration of systems and encouragement for staff who use innovative strategies in the areas of early childhood, child, adolescent, and women's health; social work; community development; program evaluation; contracts, budgets and data. ($ Thousands) Funding and FTE Amounts: FY1997 Actual PROGRAM SUMMARY General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds WOMEN'S AND CHILDREN'S HEALTH Contact: Marianna Bridge, Office Chief Phone: 220-6550 A.R.S. 36-132, 694.B, 694.01, 797.41-42, 899 FY1998 Estimate FY1999 Estimate 457.2 0.0 33.5 1,863.7 921.6 0.0 27.8 1,881.8 938.9 0.0 27.8 1,881.8 Program Total 2,354.4 2,831.2 2,848.5 FTE Positions 13.5 13.5 13.5 Program Mission: To promote integrated care and service systems that are responsive to individual and family needs, and to foster practices that build on the abilities and strengths of individuals, families, communities and the human service system. Program Description: The Office of Women's and Children's Health (OWCH) is composed distinct yet interrelated functions and areas of responsibility: Planning, Evaluation and Data; Community Based Services; Women's/Prenatal Care; and High Risk Infant. The office carries out its mission through the use of multidisciplinary teams that include OWCH staff and representatives from other DHS service areas. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 5,675.3 0.0 626.6 4,666.8 7,714.7 257.0 1,028.1 4,847.6 6,352.3 4,834.7 51.1 4,840.4 Program Total 10,968.7 13,847.4 16,078.5 FTE Positions 27.8 27.8 33.3 This Program Contains the following Subprograms: Health and Welfare Subprogram Goals and Performance Measures: u Goal 1 - To provide timely, up-to-date and high quality data and information related to the health status and health systems' priorities identified for Arizona. Performance Measures FY 1997 Actual ! Five year needs assessment FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1 1 1 1 1 update ! Programs with standard reports +45% +60% +70% +80% +85% ! Programs with evaluation plan 75% 75% 80% 85% 85% ! Programs with yearly updates 100% 100% 100% 100% 100% 6 7 8 9 9 ! High priority programs with evaluation report u Goal 2 - To have teams, that have at least one assigned population/service consultant, develop an annual action plan and use it to provide timely, up-to-date and high-quality technical assistance related to the health status and health systems priorities identified for Arizona. Performance Measures ! Teams using plan ! Teams with consultant ! Contracts submitted timely Department of Health Services FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 97% 98% 98% 99% 99% Page 285 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Programs with bi-weekly 60% 80% 85% 90% 95% budget report HSA.12.2 SUBPROGRAM SUMMARY COMMUNITY BASED SERVICES Contact: Marianna Bridge, Office Chief Phone: 220-6550 u Goal 3 - To assure comprehensive, statewide, communitybased care for children with genetic disorders through development and implementation of a statewide genetics plan, and education of health professionals who provide ancillary services to these children. Performance Measures A.R.S. 36-132, 694.B, 694.01, 797.41-42, 899 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Plan completed 100% 100% 100% 100% 100% Subprogram Mission: ! Needs assessment done 100% 100% 100% 100% 100% To ensure the health and safety of Arizona's families through community-based, family-centered, culturally sensitive systems of care. ! Educational presentations 60 60 60 60 60 82,000 82,000 82,000 82,000 90,000 ! Materials distributed Subprogram Description: This subprogram is composed of the following population-based subprograms: Children's Information Center and Pregnancy & Breast-feeding Hotlines; Genetics; Newborn Screening; Sickle Cell Anemia; Healthy Mothers/Healthy Babies; Injury Prevention; Perinatal Substance Abuse; Primary Care; and Sensory Screening (School Hearing Conservation and Early Identification of Infants at Risk for Hearing Loss). This subprogram uses community development and systems change as primary strategies in the implementation of programmatic initiatives. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 271.3 0.0 529.0 1,490.5 68.3 0.0 891.4 1,608.7 81.9 2,577.7 15.5 1,601.5 Program Total 2,290.8 2,568.4 4,276.6 FTE Positions 7.6 7.6 16.0 Subprogram Goals and Performance Measures: u Goal 1 - To increase the number of public and private resources providing services for women and children and reduce barriers and facilitate entry into the health care system through collaboration with the other agencies and organizations. Performance Measures ! Resources in database ! Presentations ! Interagency committees FY 1997 Actual Performance Measures ! Infants screened (first, second, ! Total rule out of abnormal Performance Measures 10 ! Follow up calls 2,500 2,500 2,500 2,500 3,000 100 110 185 205 215 42 50 55 62 68 FY 1997 Actual ! School playground safety 3 FY 1999 Expected 6 FY 2000 Expected FY 2001 Expected 8 10 1 3 4 5 6 155 190 225 250 300 2 1 2 2 4 250 1,000 500 500 250 ! Training sessions ! Printed safety materials FY 1998 Expected 3 funded ! Safe Kids Coalitions ! Data Books distributed 7,000 8,500 ! Community-based projects ! Playground training sessions 6,000 8,200 u Goal 5 - To reduce injury, death and disability among children and adolescents by providing training, consultation, technical assistance and support to professional organizations, state and local agencies, communities and advisory groups and the establishment of a statewide injury surveillance system for intentional and unintentional injuries. 24 6,000 7,900 12 24 6,000 4,700 95,000 24 5,505 3,858 11 24 ! Calls received 138,000 93,500 24 FY 2001 Expected 133,000 10 5,000 FY 2000 Expected 129,000 92,000 4,500 FY 1999 Expected 124,000 N/A 4,500 FY 1998 Expected 119,819 90,000 4,000 FY 1997 Actual FY 2001 Expected N/A 3,000 10 FY 2000 Expected 84,000 FY 2001 Expected 10 FY 1999 Expected ! Education materials distributed FY 2000 Expected 10 FY 1998 Expected tests (Includes hemoglobinopathies as of 1999) ! Referred follow-up consultation (Includes hemoglobinopathies as of 1999) ! Confirmed metabolic cases (including hypothyroidism) ! Confirmed hemoglobinopathies FY 1999 Expected 10 FY 1997 Actual recall and unsatisfactory screens) FY 1998 Expected u Goal 2 - To operate accessible statewide computerized hotlines that provide information on medical and human service resources and the number of pregnant women and families served by the hotline. Performance Measures u Goal 4 - To reduce morbidity and mortality for metabolic and genetic disorders and hemoglobinopathy (including sickle cell disease) through screening, diagnosis, treatment, education, and timely and effective follow-up and counseling. 2 1 2 2 4 7,000 8,000 9,000 10,500 12,000 u Goal 6 - To increase the number of Healthy Mothers, Healthy Babies (HMHB) coalitions in state and support and monitor, through monthly reports, statewide HMHB efforts through contract with Arizona March of Dimes. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! HMHB coalitions 20 20 21 21 22 ! Counties with HMHB 15 15 15 15 15 ! Reports comply with DHS 14 15 16 17 17 requirements Page 286 Department of Health Services Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To improve the health status of women and children through early identification, education and linkage to community services. u Goal 7 - To improve education and training related to problems associated with exposure of pregnant and post-partum women and infants to tobacco, alcohol and other drugs by conducting research on drug prevalence and identification of behavioral health programs and medical providers with services for substance abusing pregnant women. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected Subprogram Description: FY 2001 Expected ! Alcohol prevalence study ! Provider survey 1 N/A N/A 1 N/A 660 700 N/A 800 ! Behavioral Health programs N/A 400 440 450 470 N/A 260 260 300 320 15 15 18 20 25 4 5 6 6 7 15,700 17,000 18,000 20,000 23,000 N/A with services ! Medical providers with services ! Training sessions ! Presentations ! Printed materials distributed u Goal 8 - To increase direct primary care services to the under served through school-based/linked centers, school districts' "medical home" projects, provider slots pledged for "medical home" projects (a "medical home" is a medical office or facility which an individual identified as a source for "normal and usual medical care," such as a family physician), training to providers, and grants to facilitate community mobilization efforts. FY 1997 Actual Performance Measures ! School-based centers FY 1998 Expected 127 ! Districts with medical homes ! Provider slots 137 142 FY 2000 Expected FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2001 Expected 142 60 65 65 68 12,000 12,000 12,000 12,500 8 8 10 12 12 96 100 100 100 110 5 6 3 3 3 u Goal 9 - To assure all public and private state school children receive appropriate hearing and vision screening through training, statewide identification program for neonates and infants to detect hearing loss and a central registry to track infants who are at high rish for hearing loss. FY 1997 Actual Performance Measures ! Child screen/hearing FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 508,336 510,000 515,000 520,000 525,000 485,564 500,000 505,000 510,000 515,000 ! Training workshops 30 22 35 48 48 517 400 600 650 650 18 18 18 18 18 9 15 25 30 35 ! Hospitals screening NICU ! Hospital screening all ! Hospitals in registry system ! Newborn population screened HSA.12.3 3 15 25 30 35 22% 40% 60% 80% 82% SUBPROGRAM SUMMARY WOMEN'S/PRENATAL CARE Contact: Marianna Bridge, Office Chief Phone: 220-6550 A.R.S. 36-132 Subprogram Mission: 2,931.1 0.0 93.4 1,197.7 1,531.1 2,000.0 0.0 1,197.7 Program Total 3,266.6 4,222.2 4,728.8 FTE Positions 3.0 3.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To provide initial or annual family planning exams to at least 70% of uninsured/underinsured, low income women (unduplicated clients) in the counties served by Title V funds. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Clients exams 7,392 7,787 7,787 7,398 7,028 ! Pregnancy Tests 4,658 6,480 6,480 6,156 5,848 u Goal 2 - To increase number of index children (only pregnant women in targeted communities are eligible for enrollment in Health Start, the children born of these pregnancies are considered to be the "index" children), age 2 years and younger, who receive recommended primary care services at appropriate intervals. Performance Measures ! Program index children FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,063 1,010 950 900 850 ! Rrecommended immunizations 89.5% 90% 90.5% 91.0% 91.5% ! Identified medical home 90.5% 90.5% 91% 91% 91.5% u Goal 3 - To increase the proportion of program women giving birth in targeted communities who receive prenatal care that starts early and includes at least five visits. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,005 1,950 1,900 1,850 1,800 ! Women with five or more visits 92% 92% 93% 93% 94% ! Average prenatal visits 10.6 11 11 11 11 54.9% 55.5% 56.5% 57.5% 58.5% Performance Measures ! Women served prenatally ! Prenatal care in first trimester Health and Welfare FY1999 Estimate 2,135.4 0.0 57.8 1,073.4 Performance Measures ! Child screen/vision ! Persons trained FY1998 Estimate 145 49 ! Planning grants ($ Thousands) Funding and FTE Amounts: 11,700 ! Trainings ! Providers trained FY 1999 Expected The program consists of population-based programs, such as: community health nurses who provide home-based developmental screening, physical and environmental assessments; assist families with transition from hospital to home; help families identify and use support systems; provide guidance and health information; and ensure that all infants receive primary care and referral to other services as appropriate. Reproductive health services include pregnancy tests, medical evaluation of a woman's reproductive health, counseling, education, contraceptives and referrals, which are contracted through county health departments, community health centers and independent non-profit providers. Funding for Teen Prenatal Express and Prenatal Outreach will be provided to counties through a block grant. DHS is currently working with the counties to develop a formula to distribute the funds and to develop goals and performance measures. Department of Health Services FY 1997 Actual Page 287 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 4 - To increase the number of families in target neighborhoods who receive education/information on the importance of prenatal care, immunizations and preventive care medical visits. FY 1997 Actual Performance Measures ! Program families 2,558 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3,000 3,350 3,375 3,500 ! Level II/III hospitals with developmental care ! At risk with follow ups ! Pre-neonatal information 1,877 2,000 2,200 2,300 2,400 ! Preventive information 2,271 2,700 2,950 3,075 3,200 ! Immunization information 1,924 2,100 2,200 2,300 2,400 HSA.12.4 u Goal 2 - To increase number of critically ill infants who receive risk-appropriate neonatal inpatient care at Level II and III hospitals, and NICP enrolled infants at risk for developmental delay who receive follow-up clinic services. SUBPROGRAM SUMMARY Performance Measures ! Critically ill infants born in tertiary care centers ! Maternal transports A.R.S. 36-132 ! Neonatal transports HSA.13 Subprogram Description: This subprogram consists of programs like High Risk Perinatal (HRP) and Arizona Early Intervention (AEI) which strive to assure that risk-appropriate care is available and accessible to critically ill newborns in Arizona regardless of geographic location and ability to pay through a regionalized system of consultation, transport, inpatient developmental care and developmental follow-up clinics. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,811.4 0.0 6.3 239.2 3,793.7 257.0 15.5 159.4 3,800.4 257.0 7.8 159.4 Program Total 3,056.9 4,225.6 4,224.6 FTE Positions 3.8 3.8 3.8 13 14 15 55% 60% 60% 61% 62% FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,794 2,800 2,820 2,835 2,840 12% 14% 16% 18% 20% 15% 11% 10% 10% 10% PROGRAM SUMMARY NUTRITION SERVICES Contact: Sheryl Lee, Office Chief Phone: 542-1886 A.R.S. 36-132 Program Mission: To provide the leadership to promote the optimal nutrition status and well-being of Arizonans. Program Description: This program directs the continued promotion, planning, implementation, assurance and evaluation of nutrition programs and services. The program collaborates with the public and private sectors and coordinates community education activities on nutritionrelated risk factors for the general and high-risk population groups. It responds to inquiries and referrals from the public and community resources. Nutrition services are made available through contractual agreements. The program serves as the community branch for the state and as the state agency for several federal nutrition programs and surveillance systems. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 827.1 0.0 95.4 84,001.2 895.5 0.0 82.4 84,122.9 Program Total 83,356.7 84,923.7 85,100.8 FTE Positions 10.0 10.0 10.0 FY 1999 Expected FY 2000 Expected FY 2001 Expected 4,040 4,019 4,120 4,155 4,200 ! Referred for other 3,000 3,500 3,800 3,900 4,200 This Program Contains the following Subprograms: ! CHN services 5,000 5,050 5,100 5,150 5,200 4 Community Nutrition Planning, Consultation, ! Referred with current CHN 4,900 5,000 5,100 5,150 5,200 services Page 288 FY1999 Estimate 757.8 0.0 55.8 82,543.1 FY 1998 Expected Performance Measures ! Referred for HRP FY 1997 Actual FY 2001 Expected 12 Subprogram Goals and Performance Measures: u Goal 1 - To increase the number of high risk infants/children that are identified and cared for in a statewide system that meets Community Health Nursing (CHN) guidelines through referrals from High Risk Perinatal (HRP), Arizona Early Intervention (AEI), CHN and other programs; and provide riskappropriate care and follow-up. FY 2000 Expected 11 FY 1997 Actual Performance Measures To reduce the mortality and morbidity of infants who are critically ill at birth through a statewide system of coordinated care. FY 1999 Expected u Goal 3 - To increase the number of high-risk women who have received risk-appropriate services. HIGH RISK INFANT SERVICES Contact: Marianna Bridge, Office Chief Phone: 220-6550 Subprogram Mission: FY 1998 Expected Evaluation, Surveillance 4 Community Nutrition Services 4 WIC 4 Commodity Supplemental Food Program Department of Health Services Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Aging that meet standards SUBPROGRAM SUMMARY HSA.13.1 COMMUNITY NUTRITION PLANNING, CONSULTATION, EVALUATION, SURVEILLANCE Contact: Sheryl Lee, Office Chief Phone: 542-1886 Subprogram Mission: To promote healthy eating behaviors and to ensure quality nutrition services, program compliance and attainment of state regulatory standards and maximize nutrition resources by ensuring the efficiency and effectiveness of public health nutrition functions in communities. Subprogram Description: The subprogram provides the essential community nutrition functions of promotion, planning, policy development, assurance and evaluation of nutrition interventions, services and strategies; the monitoring and reporting of the nutrition status of select populations; the management of nutrition resources and operations; finally, data are provided through the AZ Nutrition Reporting and Surveillance System (ANRSS) to CDC for inclusion in the national Pediatric and Pregnancy Nutrition Surveillance Systems. ($ Thousands) FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 85% 85% 90% 131 250 300 320 FY1999 Estimate 350 ! Menus meet guidelines 75% 85% 85% 90% 90% Performance Measures ! Meeting guidelines-CRS Nutrition ! Meeting guidelines-perinatal nutrition 489.7 0.0 81.7 194.4 Program Total 602.6 749.3 765.8 FTE Positions 9.7 9.7 9.7 Performance Measures ! Collaborative projects implemented ! AZ/Grown 5 a Day media impressions (in thousands) ! Network core partners u Goal 1 - To provide consultation and technical assistance services; train agency staff, providers, clients, parents, volunteers, and students in nutrition, food service management and health related topics; and provide field experience to students completing masters in Public Health Nutrition, Advanced Pre-professional Practice Programs (AP4), or other formal training in community nutrition. ! Consultation/technical assistance ! Training services distributed ! Students trained FY 2000 Expected FY 2001 Expected 530 530 530 530 2,500 2,000 2,000 2,500 2,500 26 20 20 20 20 ! Visits child care ! Visits aging programs Health and Welfare FY 1998 Expected FY 1999 Expected FY 2000 Expected 85% 85% 90% 90% Baseline 75% 80% 85% 90% FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 17 8 8 8 8 7,297 5,000 5,000 5,000 5,000 12 12 16 18 22 N/A 48,000 64,000 96,000 96,000 1 1 1 1 1 u Goal 5 - To increase to 30%t the adult population that eat five or more servings of fruits and vegatables. Performance Measures ! Quality assurance plan 536 FY 1997 Actual FY 2001 Expected campaign Performance Measures u Goal 2 - To ensure child care programs, child care centers for children with special health care needs (CSHCN) and aging service programs comply with nutrition standards through annual assessment site visits; and comply with meal pattern requirements in meals/snacks served by licensed child care centers to meet Dietary Guidelines for American standards. Performance Measures FY 2000 Expected FY 1997 Actual 24.3% FY 1998 Expected 25.3% FY 1999 Expected 26.0% FY 2000 Expected 26.5% FY 2001 Expected 27.0% u Goal 6 - To develop and implement quality assurance plans in WIC clinics for data quality on nutrition status variables. Subprogram Goals and Performance Measures: FY 1999 Expected FY 1999 Expected N/A ! Network social marketing ! Meeting nutrition standards FY 1998 Expected FY 1998 Expected for food stamp recipients 481.9 0.0 94.7 172.7 FY 1997 Actual FY 1997 Actual u Goal 4 - To participate in collaborative nutrition education projects with state, local, professional associations or voluntary agencies; to plan, coordinate and implement Arizona Nutrition Network activities, and to conduct Arizona Grown/5 a Day for Better Health campaign in collaboration with the Arizona Department of Agriculture. ! Nutrition education bulletins 445.1 0.0 55.2 102.3 Performance Measures 90% u Goal 3 - To implement a quality assurance (QA) program for nutrition services provided by Children's Rehabilitative Services (CRS), and Arizona Perinatal Trust Hospitals. A.R.S. 36-132 Funding and FTE Amounts: 85% ! Center menus reviewed FY 1997 Actual N/A FY 1998 Expected 8 FY 1999 Expected FY 2000 Expected 8 FY 2001 Expected 16 32 SUBPROGRAM SUMMARY HSA.13.2 COMMUNITY NUTRITION SERVICES Contact: Sheryl Lee, Office Chief Phone: 542-1886 A.R.S. 36-132 Subprogram Mission: To improve the nutrition practices in rural counties by reducing nutrition related risks for under/over nutrition and chronic diseases (e.g.) obesity, diabetes, cancer and cardiovascular diseases. Subprogram Description: FY 2001 Expected 171 200 250 275 300 25 25 25 25 25 Through contracts, provide integrated community population and school-based intervention strategies in 12 rural counties (Apache, Cochise, Coconino, Gila, Graham, Greenlee, Mohave, Navajo, Pinal, Santa Cruz, Yavapai and Yuma) to promote the US Dietary Guidelines for Americans. Department of Health Services Page 289 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS 96,000 to 130,000 per month. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate Performance Measures 299.1 0.0 0.0 0.0 330.1 0.0 0.0 0.0 390.1 0.0 0.0 0.0 Program Total 299.1 330.1 390.1 FTE Positions 0.0 0.0 0.0 ! Average people per month ! Food benefits distributed (in FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 119,340 122,550 124,500 127,175 130,000 67,976 71,897 73,070 74,611 76,268 FY 1997 Actual thousands) u Goal 2 - To increase the initiation of breastfeeding within the Arizona WIC program to meet the Healthy People 2000 goal of 75% at birth. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected Subprogram Goals and Performance Measures: ! Infants breastfed at birth u Goal 1 - To increase the number of clients receiving direct nutrition education and intervention services to 12,000. u Goal 3 - To provide training and review of educational materials to all vendors to ensure program compliance. FY 1997 Actual Performance Measures ! Clients served FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 10,000 10,000 10,000 10,000 24,992 FY 1997 Actual ! Rural counties with nutrition education plans ! Children HSA.13.3 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 1997 Actual ! Vendors trained ! Food instruments that meet u Goal 2 - To develop and implement Community Nutrition Education Plans in rural counties targeting 1st through 3rd graders in elementary schools with an enrollment of 50% or more Food Stamp eligible children. Performance Measures Performance Measures 59.4% 65% FY 1998 Expected 70% FY 1999 Expected FY 2001 Expected 75% FY 2000 Expected 75% FY 2001 Expected 517 500 500 500 500 99.6% 99% 99% 99% 99% computer/visual edits FY 2001 Expected 10 12 12 12 12 N/A N/A 10% 12% N/A SUBPROGRAM SUMMARY HSA.13.4 COMMODITY SUPPLEMENTAL FOOD PROGRAM Contact: Sheryl Lee, Office Chief Phone: 542-1886 A.R.S. 36-132 Subprogram Mission: SUBPROGRAM SUMMARY To improve the nutrition status of women and children and older adults who are vulnerable to malnutrition. WIC Contact: Sheryl Lee, Office Chief Phone: 542-1886 Subprogram Description: To improve the nutrition status of women and children who are at nutrition risk during critical periods of growth and development. Administer the subprogram which provides nutritious supplemental foods, nutrition education and referrals to health and social services for low income pregnant, breast-feeding, and postpartum women, adults aged 60 or older, and children up to age 6. Services are provided through contracts with county health departments, community health centers, food banks and Indian tribes. Subprogram Description: Funding and FTE Amounts: A.R.S. 36-132 Subprogram Mission: Administer the Special Supplemental Nutrition Program for Women, Infants and Children (WIC), which provides nutritious supplemental foods, nutrition education and referrals to health and social services for limited-income pregnant, breast-feeding, and postpartum women, infants, and children up to age 5 through contracts with counties, community health centers and Indian tribes. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate ($ Thousands) FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 1,065.4 0.0 0.0 0.0 978.9 0.0 0.0 0.0 978.9 Program Total 1,065.4 978.9 978.9 FTE Positions 0.0 0.0 0.0 13.6 0.0 0.6 81,375.4 15.1 0.0 0.7 82,849.6 15.7 0.0 0.7 82,949.6 u Goal 1 - To increase the average number of participants per month. Program Total 81,389.6 82,865.4 82,966.0 Performance Measures FTE Positions 0.3 0.3 0.3 Subprogram Goals and Performance Measures: FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Average people per month 19,662 20,043 20,043 20,043 20,043 ! Food benefits distributed 393,240 400,860 400,860 400,860 400,860 Subprogram Goals and Performance Measures: u Goal 1 - To increase the average number of people served from Page 290 Department of Health Services Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS HSA.14 identified problems. End-stage renal disease treatment provides critical medical and support services to patients in need and uninsured. PROGRAM SUMMARY EPIDEMIOLOGY & DISEASE CONTROL Contact: Lee Bland, Acting Bureau Chief Phone: 230-5808 ($ Thousands) Funding and FTE Amounts: FY1997 Actual A.R.S. 36-132, 36-136 Program Mission: To monitor, control and prevent infectious diseases and to reduce the impact of chronic diseases. Program Description: The program provides epidemiology and medical support, technical assistance, consultation and evaluation to program areas and to the public. The Preventive Health Block Grant Community Programs supports health activities that address selected Healthy People 2000 objectives, assesses leading health problems of the state and delivers services to remedy those problems. In addition, the program collects, maintains and analyzes infectious and chronic disease morbidity and mortality data to assess and monitor the impact of disease and assist with prevention efforts; and conducts routine and special investigations. Finally, through a contract with the Arizona Kidney Foundation, the program provides transportation and oral medications for needy end-stage renal disease patients not covered by insurance. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,937.0 0.0 540.0 2,513.1 3,562.4 0.0 484.1 2,804.9 4,763.4 0.0 354.0 2,796.7 Program Total 5,990.1 6,851.4 7,914.1 FTE Positions 50.4 50.4 50.2 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 4 4 4 4 Epidemiology and Disease Control Chronic Disease Epidemiology Infectious Disease Epidemiology Tuberculosis Control SUBPROGRAM SUMMARY HSA.14.1 EPIDEMIOLOGY AND DISEASE CONTROL Contact: Lee Bland, Acting Bureau Chief Phone: 230-5808 FY1999 Estimate 722.8 0.0 138.1 1,498.5 745.9 0.0 53.4 1,763.9 751.2 0.0 23.4 1,763.9 Program Total 2,359.4 2,563.2 2,538.5 FTE Positions 4.3 4.3 4.7 Subprogram Goals and Performance Measures: u Goal 1 - To provide critical medical and support services to end-stage renal disease patients who are in need and uninsured. Performance Measures FY 1997 Actual ! Dialysis centers assisted ! Patients assisted FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 40 45 50 55 60 297 300 325 350 375 u Goal 2 - To plan operations, manage resources and provide direction and consultation to staff that will facilitate meeting mission requirements. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Programs meeting goals 80% 83% 85% 87% 90% ! Staff needs met 80% 80% 82% 85% 85% u Goal 3 - To develop, direct and evaluate epidemiologic programs and medical support systems to meet the needs of DHS programs and county requirements. Performance Measures This Program Contains the following Subprograms: FY1998 Estimate FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! DHS needs met 60% 70% 75% 80% 80% ! County requests met 50% 60% 70% 75% 80% SUBPROGRAM SUMMARY HSA.14.2 CHRONIC DISEASE EPIDEMIOLOGY Contact: Richard S. Porter, Office Chief Phone: 542-7333 A.R.S. 36-132, 133, 136 Subprogram Mission: To monitor the occurrence and reduce the impact of chronic diseases. A.R.S. 36-132, 136 Subprogram Mission: Subprogram Description: To monitor, control and prevent infectious diseases and to reduce the impact of chronic diseases. The office maintains a centralized data system for the collection, management and analysis of information on birth defects and trends; Arizona cancer patients; and high-risk populations, including geographic distribution. Subprogram Description: The program provides epidemiologic and medical direction, expertise and evaluation in support of service area programs. The program provides resources, such as the Preventive Health and Health Services Block Grant (PHHSBG), and guidance to preventive health programs to conduct assessments of the leading health problems of the state and deliver services to remedy Health and Welfare Department of Health Services Page 291 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 706.9 0.0 277.2 206.0 865.2 0.0 354.8 314.9 1,860.7 0.0 330.6 314.9 Program Total 1,190.1 1,534.9 2,506.2 FTE Positions 25.6 25.6 25.0 outbreak investigations; conducts post-exposure assessment of rabies for physicians; maintains a communicable disease registry; provides technical assistance, consultation and training to other agencies; maintains an active and passive surveillance system by contacting hospitals, Indian Health Service Units and counties for instances of communicable disease, vaccine preventable diseases, hantavirus pulmonary syndrome, influenza (weekly 10/1-4/15 each year) and newly emerging diseases; use information to review, amend and promulgate rules and to inform and educate the public, health care providers and the public health community. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Subprogram Goals and Performance Measures: u Goal 1 - To ensure statewide cancer data is accurate through technical assistance to hospital cancer registries. Performance Measures ! Case reports received ! Consultation hospital visits ! Audit error rate ! Data requests FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 25,647 26,929 28,275 29,690 31,174 12 15 15 15 15 N/A 2% 5% 5% 5% 93 100 110 110 110 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Tech assistance requests met 95% 95% 95% 95% 95% ! Data requests met 95% 100% 100% 100% 100% ! Interviews completed FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,908 1,908 1,908 1,908 1,908 71% 75% 75% 75% 75% ! Calls completed 32% 40% 40% 40% 40% u Goal 4 - To collect and maintain accurate and complete statistical data relating to the occurrence of birth defects among infants born in Arizona to Arizona residents. FY 1997 Actual 801.7 0.0 75.9 63.8 801.8 0.0 0.0 55.6 Program Total 946.5 941.4 857.4 FTE Positions 18.5 18.5 18.5 u Goal 1 - To maintain an active and passive surveillance system, to use information to review, amend, and promulgate rules, and to inform and educate the public and health care providers. Performance Measures ! Monthly hospital contacts ! Persons given information ! Response rate Performance Measures 676.2 0.0 124.7 145.6 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Births and stillbirths screened 76,000 78,000 80,000 83,000 85,000 ! Registry cases monitored 14,500 16,000 18,000 20,000 22,000 SUBPROGRAM SUMMARY HSA.14.3 INFECTIOUS DISEASE EPIDEMIOLOGY Contact: Victorio Vaz, Office Chief Phone: 230-5820 36-104, 132, 133, 136, 620, Performance Measures ! Outbreaks investigated ! Outbreaks communicable disease FY 1999 Expected FY 2000 Expected FY 2001 Expected 16 16 16 16 9 10 10 10 10 6,364 6,000 6,000 6,000 6,000 16 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 499 569 350 350 350 11 10 10 10 10 u Goal 3 - To minimize risk of exposure to diseases spread by animals and insects by conducting surveillance, case investigations to determine the source of disease exposure, and by arranging appropriate prevention or intervention measures. Performance Measures ! Sites/communities surveyed ! Reports investigated ! Consultations ! Animal bite consultations Subprogram Mission: FY 1998 Expected u Goal 2 - To protect public health by conducting investigations of outbreaks of communicable diseases and implementing, by FY 97, a new measure for response threshold for each reportable disease. ! Completed investigations A.R.S. FY 1997 Actual ! Indian Health contacts u Goal 3 - To conduct quality surveys of behavioral risk factors affecting the health of Arizonans and report findings. Performance Measures FY1999 Estimate Subprogram Goals and Performance Measures: u Goal 2 - To disseminate data and biostatistical technical assistance to researchers and service deliverers. Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY 1997 Actual 71 FY 1998 Expected 60 FY 1999 Expected 60 FY 2000 Expected 60 FY 2001 Expected 60 104 120 120 120 120 90% 95% 97% 97% 97% 2,114 2,000 2,000 2,000 2,000 189 160 160 160 160 To reduce morbidity, disability and premature death due to communicable diseases. Subprogram Description: The office monitors the epidemiology of infectious diseases--such as plague, tick-borne diseases, Hantavirus and arboviruses--in Arizona through surveillance, data analyses, distribution and Page 292 Department of Health Services Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS HSA.15 u Goal 4 - To minimize risk of diseases spread by animals and insects by collecting and quickly and accurately identifying samples to assess disease potential, identifying insects submitted, arranging lab testing and arranging appropriate intervention measures when disease risk is identified. PROGRAM SUMMARY ENVIRONMENTAL HEALTH Contact: Will Humble, Acting Office Chief Phone: 230-5830 A.R.S. 36-132, 136 FY 1997 Actual Performance Measures ! Samples collected/submitted ! Samples identified HSA.14.4 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 228 200 200 200 200 90% 93% 95% 95% 95% SUBPROGRAM SUMMARY TUBERCULOSIS CONTROL Contact: Victorio Vaz, Office Chief Phone: 230-5820 A.R.S. Subprogram Mission: To reduce tuberculosis related infection, disease, disability, and premature death. Subprogram Description: The office provides TB control and prevention services to persons in Arizona infected with or at risk for infection with Mycobacterium tuberculosis through intergovernmental agreements with county health departments and Indian tribes; maintains the State TB Registry to monitor appropriate treatment of TB cases and proper investigation and follow-up of case contacts. ($ Thousands) FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 831.1 0.0 0.0 663.0 FY1998 Estimate FY1999 Estimate 1,149.7 0.0 0.0 662.3 1,349.7 0.0 0.0 662.3 Program Total 1,494.1 1,812.0 2,012.0 FTE Positions 2.0 2.0 2.0 Subprogram Goals and Performance Measures: ! Records in registry ! Confirmed cases entered FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 9,856 11,860 12,000 13,000 14,000 80% 95% 95% 95% 95% within 5 days of receipt u Goal 2 - To develop and implement a strategic plan to eliminate indigenous tuberculosis by the year 2010; and review, amend and adopt TB statutes and rules to support strategic plan. Performance Measures ! Contacts to active cases FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,19 1,350 1,350 1,350 1,350 identified ! Persons skin tested 24,500 25,000 25,000 25,000 25,000 ! Patients completing 1,156 2,400 2,500 2,500 2,500 131 200 200 200 200 prophylaxis ! Patients completing treatment Health and Welfare The program identifies, measures and controls both exposure to selected environmental contaminants and associated adverse health effects; provides risk assessments, health effects studies and healthbased guidance levels (HBGLs) for water and soil to DEQ; conducts joint DEQ/DHS/ATSDR (Agency for Toxic Substances and Disease Registry) public meetings; proposes and interprets rules relating to environmental sanitation and food protection; enforces environmental sanitation rules not delegated to county health departments (CHD); provides pesticide and childhood lead poisoning prevention activities; and responds to emergencies. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 209.4 0.0 264.5 336.5 248.7 0.0 425.9 742.6 248.7 0.0 372.2 742.6 Program Total 810.4 1,417.2 1,363.5 FTE Positions 6.0 6.0 6.0 Program Goals and Performance Measures: u Goal 1 - To provide Arizonans and DEQ with a variety of timely and effective health risk assessments related to releases of hazardous substances and contaminants to the environment. Performance Measures ! Risk assessments ! Epidemiological studies ! DHS/DEQ consultations ! HBGLs and SRL u Goal 1 - To develop and maintain a computerized TB case registry to monitor disease trends and compliance with recommended guidelines for treatment. Performance Measures To prevent and control adverse health effects due to environmental factors and reduce the occurrence of illness or injury due to transmission of infectious agents in food, water and exposure to unsanitary or unsafe conditions. Program Description: 36-132, 711, 713, 714, 718 Funding and FTE Amounts: Program Mission: FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 22 2 68 2,006 22 2 80 2,500 33 2 90 2,000 N/A N/A N/A N/A 33 2 90 2,000 11 2,683 12 2,800 15 2,900 N/A N/A 15 3,000 developed/maintained ! Emergency response/requests ! Inquiries for information u Goal 2 - To maintain a registry of children with reported blood lead levels 10 ug/dL or greater and environmental investigation in cases with levels of 20 ug/dL or greater. Performance Measures ! Reports in registry ! Follow-up consultations ! Investigations FY 1997 Actual 291 290 25 FY 1998 Expected 500 500 50 FY 1999 Expected 625 600 120 FY 2000 Expected N/A N/A N/A FY 2001 Expected 600 600 120 u Goal 3 - To investigate reports of pesticide-related illness to determine circumstances of exposure and maintain a registry of reports. Department of Health Services Page 293 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 Actual Performance Measures ! Investigations ! Illnesses in registry 55 40 FY 1998 Expected FY 1999 Expected 75 50 100 65 FY 2000 Expected FY 2001 Expected N/A N/A FY 1997 Actual 136 100% 68% 74% 130 FY 1998 Expected FY 1999 Expected 136 100% 75% 85% 140 136 100% 85% 95% 150 FY 2000 Expected General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2001 Expected N/A N/A N/A N/A N/A 150 100% 90% 90% 200 u Goal 5 - To reduce risk associated with accidental injury and death by performing environmental health and safety inspections of adult foster care homes, BH treatment centers, homes for the DD requests from other state agencies; and DHS-licensed children's camps. Performance Measures ! Requests-other agencies ! Inspected ! Children's camps inspected ! In compliance FY 1997 Actual FY 1998 Expected FY 1999 Expected 850 850 100% 100% 165 165 N/A Baseline 0 100% 170 80% FY 2000 Expected FY 2001 Expected N/A N/A N/A N/A 0 100% 200 100% u Goal 6 - To increase assistance to CHDs by conducting joint sanitarian inspections and standardization, and program evaluation and needs assessments. Performance Measures ! Joint inspections ! Sanitarian standardizations ! CHD program evaluations FY 1997 Actual 25 0 0 FY 1998 Expected FY 1999 Expected 50 0 0 75 10 5 FY 2000 Expected FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected 120 50 25 FY 2001 Expected 5 20 10 30 10 30 N/A N/A 15 50 50 100 100 200 100 200 N/A N/A 125 250 presentations ! Community consultations ! Technical assistance consultations HSA.16 FY1999 Estimate 536.3 0.0 0.2 6,776.0 560.7 0.0 1.8 7,669.9 560.8 1,700.0 0.0 7,664.1 Program Total 7,312.5 8,232.4 9,924.9 FTE Positions 9.7 10.7 11.3 This Program Contains the following Subprograms: 4 HIV Prevention, Control and Services 4 STD Prevention, Control and Services SUBPROGRAM SUMMARY HSA.16.1 HIV PREVENTION, CONTROL AND SERVICES Contact: Christopher Brown, Office Chief Phone: 230-5822 A.R.S. 13-1415; 32-1860; 36-136, 663, 664 Subprogram Mission: Subprogram Description: FY 2001 Expected N/A N/A N/A FY1998 Estimate To prevent further transmission of HIV infection and delay the onset of symptoms in people already infected. u Goal 7 - To provide Arizonans with health consultations and community health education activities relating to potential human exposures to hazardous materials. Performance Measures ! Health consultations ! Environmental education FY1997 Actual 150 70 u Goal 4 - To reduce risk associated with foodborne disease transmission at all DOC prisons/jails and ASU and other governmental food service facilities. Performance Measures ! Facilities inspected ! Inspected ! DOC with passing score ! ASU in compliance ! Produce warehouses inspected ($ Thousands) Funding and FTE Amounts: PROGRAM SUMMARY HIV/STD PREVENTION, CONTROL & SERVICES Provide technical assistance, including on-site visitation, as well as training and conferences in HIV/AIDS prevention, treatment, and support services offered by Department contractors and other agencies. The subprogram tracks the HIV/AIDS epidemic, which includes processing HIV/AIDS case reports, conducting seroprevalence studies and providing these data to the Centers for Disease Control and Prevention for inclusion in national data. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 276.7 0.0 0.2 6,039.2 288.4 0.0 1.8 6,807.6 288.5 1,700.0 0.0 6,801.8 Program Total 6,316.1 7,097.8 8,790.3 FTE Positions 3.7 3.7 4.3 Subprogram Goals and Performance Measures: Contact: Christopher Brown, Office Chief Phone: 230-5822 u Goal 1 - To provide HIV prevention education and counseling services to persons at risk for HIV infection. A.R.S. 13-1414, 1415; 32-1860; 36-104, Performance Measures Program Mission: To prevent further transmission of all STDs including HIV and increase the quality of life among those already infected through education, monitoring, treatment and services. Program Description: The program conducts disease surveillance activities, primary and secondary prevention initiatives, provides HIV care and support services and directs public health research. Page 294 ! Counties funded FY 1997 Actual 14 FY 1998 Expected 14 FY 1999 Expected 14 FY 2000 Expected FY 2001 Expected 14 15 u Goal 2 - To provide HIV/AIDS technical assistance, skillbuilding strategies, professional guidance, on-site visitation, training and conferences. Performance Measures ! Persons receiving assistance Department of Health Services FY 1997 Actual 11,000 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 12,150 13,000 13,500 14,000 Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! HIV-related training 14 8 17 6 6 workshops FY 1997 Actual Performance Measures ! Positive results received u Goal 3 - To monitor the magnitude of the trends in the HIV/AIDS epidemic to assist in targeting prevention and care and support services. Performance Measures FY 1997 Actual ! Timely completion from initial FY 1998 Expected 69% 70% FY 1999 Expected FY 2000 Expected 75% FY 1999 Expected FY 2000 Expected FY 2001 Expected 15,203 15,500 15,800 16,000 16,500 89% 91% 93% 95% 97% ! Results accurate FY 2001 Expected 75% FY 1998 Expected 75% u Goal 2 - To improve communication and collaboration, and (within resources) assist laboratories, providers, CHDs, federal and state correctional institutions and IHS Hospitals and Service Units. report through case investigation: - within 12 months ! Cases identified - AIDS 430 550 550 550 550 ! Visits ! Cases identified - HIV 362 450 450 450 450 2 1 1 1 1 u Goal 3 - To ensure contract compliance of county health departments via referral services, medical treatment, audits and Communicable Disease Investigator performance evaluations. ! Studies to assess behavior changes u Goal 4 - To rapidly and accurately respond to medical provider requests for medications provided by the DHS HIV/AIDS Medication Distribution Program. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! u Goal 5 - To develop and implement, within current legislative guidelines, state and local policies relating to HIV/AIDS. Performance Measures ! Shipped within 48 hours FY 1997 Actual ! Correct product and dose FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 97% 98% 99% 99% 99% 99% 100% 100% 100% 100% A.R.S. 36-104, 136, 621 Subprogram Mission: To prevent and control the spread of STDs, with special emphasis on decreasing the incidence of congenital syphilis and increasing the statewide screening of females for chlamydia and gonorrhea. Subprogram Description: The subprogram maintains a registry of reported STDs, investigates and follows-up reports. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate 24 FY 1997 Actual Performance Measures ! Reports in compliance HSA.17 100% FY 1998 Expected FY 1999 Expected 30 FY 1998 Expected FY 2000 Expected 36 FY 1999 Expected 100% FY 2001 Expected 40 45 FY 2000 Expected FY 2001 Expected 100% 100% 100% PROGRAM SUMMARY ARIZONA IMMUNIZATION PROGRAM Contact: Kathy Fredrickson, Office Chief Phone: 230-5852 A.R.S. 15-873, 36-136, 673 Program Mission: To prevent and control the occurrence of human disease and disability due to infectious agents by the administration of vaccines. Program Description: SUBPROGRAM SUMMARY HSA.16.2 STD PREVENTION, CONTROL AND SERVICES Contact: Christopher Brown, Office Chief Phone: 230-5822 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1997 Actual Performance Measures FY1999 Estimate 259.5 0.0 0.0 736.8 272.3 0.0 0.0 862.3 272.3 0.0 0.0 862.3 Program Total 996.3 1,134.6 1,134.6 FTE Positions 6.0 7.0 7.0 The program assures an immunization delivery system that maximizes the opportunity for the protection conferred by vaccines; procures and distributes vaccines for use by public and private health providers in Arizona; assists in responding to vaccine preventable outbreaks; and maintains a system that provides accurate information on the immunization status of individual children. Additionally, the Hepatitis B Prevention program identifies pregnant women who are HBsAg positive and ensures that their newborns, and sexual and household contacts are tested and immunized. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,584.5 0.0 46.8 3,560.4 1,915.1 0.0 46.8 2,990.6 1,915.1 0.0 46.8 2,990.6 Program Total 5,191.7 4,952.5 4,952.5 FTE Positions 0.0 0.0 0.0 Program Goals and Performance Measures: Subprogram Goals and Performance Measures: u Goal 1 - To increase the compliance of health provider reports to laboratory findings by actively following positive chlamydia and gonorrhea lab results with corroborating morbidity reports. Health and Welfare u Goal 1 - To assure county health departments (CHD) and federally funded community/migrant health centers (CHC) in Arizona are compliant with National Vaccine Advisory Committee recommended "Standards for Pediatric Immunization Practices." Performance Measures ! CHDs and CHCs Department of Health Services FY 1997 Actual 56 FY 1998 Expected 56 FY 1999 Expected 56 FY 2000 Expected N/A FY 2001 Expected 56 Page 295 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! CHDs and CHCs in compliance FY 1997 Actual 95% FY 1998 Expected FY 1999 Expected 100% 100% FY 2000 Expected N/A FY 2001 Expected FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 57 57 57 N/A 57 47 82% 100% 52 91% 100% 53 93% 100% N/A N/A N/A 55 97% 100% mothers who receive HBIG and Hep B vaccine at birth u Goal 3 - To enroll 77% of the eligible providers in the Vaccines for Children (VFC) program. FY 1997 Actual Performance Measures ! Eligible providers ! Enrolled FY 1998 Expected 2,362 73% FY 1999 Expected 2,456 73% 2,554 76% FY 2000 Expected N/A N/A FY 2001 Expected 2,600 77% u Goal 4 - To assure that all public clinics, CHCs, licensed child care facilities (CCF), and public schools in Arizona maintain appropriate vaccination levels. Performance Measures ! Students K-6 ! Children in compliance ! Children-CCF ! Children in compliance ! 2-yr. olds immunized at CHDs and CHCs ! Children in compliance at CHDs and CHCs FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY1997 Actual 100% u Goal 2 - To assure that all birthing hospitals have policies and procedures for screening all delivery patients for Hepatitis B and for administering appropriate vaccinations to infants born to Hepatitis B positive mothers. Performance Measures ! Birthing hospitals ! Birthing hospitals in compliance ! Birthing hospitals in compliance ! Children born to Hep B positive ($ Thousands) Funding and FTE Amounts: FY 2001 Expected 88,500 95% 45,500 95% 28,000 88,500 95% 45,500 95% 28,000 88,500 95% 45,500 95% 28,000 N/A N/A N/A N/A N/A 90,000 95% 47,000 95% 30,000 61%/83 % 65%/85 % 75%/90 % N/A 90%/90 % General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 17,841.8 0.0 0.0 0.0 32,008.2 0.0 0.0 0.0 25,000.0 0.0 Program Total 17,841.8 32,008.2 25,000.0 FTE Positions 0.0 0.0 0.0 Program Goals and Performance Measures: u Goal 1 - To develop effective programs for tobacco use prevention and cessation and to promote tobacco-free environments. Performance Measures ! Community coalitions/projects established ! Schools with tobacco free campuses ! Rate of illegal sale of tobacco products to minors ! Individuals receiving cessation counseling/referral FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 16 22 30 N/A 30 89% 90% 100% N/A 100% 55% 11.8% 10% N/A 10% 2,644 29,000 35,000 N/A 35,000 u Goal 2 - To make available a statewide clearinghouse of tobacco prevention resources and services. Performance Measures ! Tobacco clearinghouse sites ! Materials distributed through FY 1997 Actual FY 1998 Expected FY 1999 Expected 7 7 95,200 140,245 FY 2000 Expected FY 2001 Expected 7 200,000 N/A N/A 7 200,000 clearinghouse ! Appearances by Clearinghouse in N/A 6 60 N/A 75 24 28 50 N/A 50 3 4 4 N/A 4 TOBACCO EDUCATION AND PREVENTION a Van ! Technical assistance and training provided ! Symposia sponsored on tobaccorelated subjects Contact: Rosalie Lopez, Office Chief Phone: 542-7233 u Goal 3 - To develop and implement a statewide media and public relations campaign. A.R.S. 36-132 Performance Measures ! Number of Ash Kicker HSA.18 PROGRAM SUMMARY Program Mission: To maintain and improve the health and quality of all Arizonans by reducing the dependence on tobacco through prevention and treatment and by reducing exposure to environmental tobacco smoke. Program Description: The Arizona Tobacco Education and Prevention Program (AzTEPP) manages programs and provides technical assistance to reduce tobacco use in Arizona. Emphasizing a comprehensive, communitybased approach, the Office addresses tobacco use among all Arizonans through the following: statewide media campaign and public relations promotions; mobile exhibits promoting tobacco education and prevention (ASH Kicker and Clearinghouse in a Van); support of local coalitions; establishment of a statewide clearinghouse of resources on tobacco education and prevention and cessation materials; a Smoker's Helpline to provide counseling and referral; promotion of tobacco-free school policies; development of museum exhibits promoting tobacco education; and establishment and maintenance of youth coalitions. Page 296 FY 1997 Actual 252 appearances ! Individuals who have walked through Ash Kicker ! Youth reached by media messages via television and radio (millions) ! Adults reached by media messages via television, radio and print (millions) ! Individuals reached through sponsorship exposure (millions) HSA.19 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 236 375 N/A 400 262,000 295,000 300,000 N/A 300,000 6.8 7 7 N/A 7 5.6 30 45 N/A 45 2 3.6 4.3 N/A 5 PROGRAM SUMMARY STATE LABORATORY SERVICES (SLS) Contact: Barbara Erickson, Ph.D., Bureau Chief Phone: 542-1194 Program Mission: To protect the health of Arizonans by testing for selected infectious and communicable diseases and conditions caused by Department of Health Services Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS environmental contamination and by monitoring and evaluating the quality of laboratory testing conducted statewide. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Program Description: The State Laboratory provides the environmental, clinical and reference analytical lab services to diagnose, prevent and treat infectious and communicable diseases and conditions caused by environmental contamination. Quality Assurance and Support ensures that all chemical and microbiological analyses in the labs comply with all state and federal quality assurance requirements. Monitoring and evaluating the quality of statewide environmental and clinical labs is also provided. The State Laboratory enhances environmental and clinical capabilities through statewide training. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,479.1 0.0 2,653.1 715.9 2,696.2 0.0 3,534.5 622.3 2,751.5 0.0 1,696.2 622.3 Program Total 5,848.1 6,853.0 5,070.0 FTE Positions 56.5 56.5 56.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 4 4 4 4 Quality Assurance and Support Environmental/Clinical Microbiology/Regional Labs Environmental/Analytical Chemistry Laboratory Licensure, Certification & Training SUBPROGRAM SUMMARY HSA.19.1 QUALITY ASSURANCE AND SUPPORT Contact: Wesley Press, Office Chief Phone: 542-0357 420.1 0.0 122.9 8.3 428.3 0.0 114.8 8.3 Program Total 533.7 551.3 551.4 FTE Positions 11.5 11.5 11.5 Subprogram Goals and Performance Measures: u Goal 1 - To monitor all microbiological lab analyses in the State Lab for accuracy, reliability and compliance to approved standard methodologies. Performance Measures Subprogram Mission: To ensure that all microbiological analytical and chemical support services are performed with the highest quality and in compliance with federal and state standards. Subprogram assists in investigating infectious and communicable diseases and conditions caused by environmental contamination and in screening all newborn infants for genetic and metabolic disorders. Subprogram also supports each section of the lab by assuring that all chemical and microbiological analyses in state laboratory services (SLS) labs meet all state and federal requirements. Additionally, Laboratory Support provides receiving, media/reagent preparation, specimen processing and laboratory instrumentation maintenance and repair. FY 1999 Expected FY 2000 Expected FY 2001 Expected 12 12 12 14 20 16 12 12 10 16.8% 25% 25% 0 16.7% ! Reduction in deficiencies ! Samples correct 14 680 680 680 700 720 95% 95% 98% 98% 98% u Goal 2 - To protect the health and quality of life of Arizona's newborns by evaluating the accuracy, reliability and compliance of analytical testing for metabolic and genetic disorders. Performance Measures ! NBS PT tests FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 150 200 200 210 210 97% 100% 100% 100% 100% 6 8 10 12 12 ! Deficiencies 16 12 10 10 10 ! Training sessions/Collectors 20 20 25 30 40 1.0% 0.9% 0.8% 0.8% 0.7% ! Correct ! QA audits u Goal 3 - To protect Arizonans' health by providing support services for testing of all samples received. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 61,000 61,000 64,000 66,000 66,000 164,500 173,000 180,000 200,000 200,000 85,500 95,000 95,000 95,000 98,000 ! Glass processed for testing 260,000 260,000 260,000 260,000 260,000 ! Cultures prepared for analysis 100,000 100,000 100,000 110,000 110,000 Performance Measures ! Kits for newborn screening ! Kits for outbreak investigation FY 1997 Actual u Goal 4 - To assure that all newborn screening, microbiological, chemical and technical support services in all SLS labs comply with state and federal safety procedures. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Safety audits 20 24 24 24 24 ! Deficiencies 6 4 4 2 2 20% 33.3% 0 50% 0 ! Safety trainings 20 20 20 24 24 ! SLS staff given safety training 95 105 110 120 120 ! Reduction in deficiencies Health and Welfare FY 1998 Expected ! Deficiencies ! Samples received Subprogram Description: FY 1997 Actual ! QA audits ! Uunsatisfactory specimens A.R.S. 36-451 to 479, 495.15 FY1999 Estimate 399.7 0.0 101.5 32.5 ! Micro PT samples This Program Contains the following Subprograms: FY1998 Estimate Department of Health Services Page 297 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS HSA.19.2 u Goal 2 - To reduce the incidence of sexually transmitted diseases, including HIV. SUBPROGRAM SUMMARY ENVIRONMENTAL/CLINICAL MICROBIOLOGY/REGIONAL LABS Contact: William Slanta, Office Chief Phone: 542-6123 Performance Measures ! Positive Syphilis ! Positive Chlamydia/Gonorrhea A.R.S. 36-132, 251, 693, 909; 24-621 ! Positive HIV Subprogram Mission: Performance Measures Subprogram Description: ! New cases TB identified The subprogram directs and performs testing and reference microbiological lab services to support government agencies, other DHS programs, labs and physicians, including county epidemiologists and CDC. Testing includes the isolation and identification of various bacterial, fungal, viral and parasitological agents in clinical, water and food samples to verify foodborne or waterborne outbreaks, rabies, AIDS, TB, and various sexually transmitted diseases. Seasonal surveillance programs are established for influenza and encephalitis. ! Positive encephalitis pools identified ! Animals identified positive for rabies ! People exposed to rabid animals General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate Performance Measures FY1999 Estimate 1,046.7 0.0 1,377.5 327.4 1,123.0 0.0 1,933.7 293.0 1,146.8 0.0 103.5 293.0 Program Total 2,751.6 3,349.7 1,543.3 FTE Positions 22.5 22.5 22.5 425 350 350 350 350 1,775 1,800 1,800 1,800 542 500 500 500 500 FY 1998 Expected FY 1997 Actual 240 240 240 5 5 5 5 43 50 50 50 50 33 40 35 35 35 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 76,701 77,500 77,500 77,500 77,500 ! Secondary screens 42,152 45,200 45,200 45,200 45,200 41 40 40 40 40 ! Infants with confirmed metabolic disorders u Goal 5 - To reduce the occurrence of diseases which are controllable through intervention with vaccine programs. Performance Measures ! Significant isolates FY 1997 Actual FY 1998 Expected 233 190 50 50 50 4,200 4,200 180 180 180 180 600 600 600 600 150 150 150 150 ! ! ! ! ! Samples affecting 4,065 3,500 3,500 3,500 3,500 71 40 40 40 40 181 200 200 200 200 69 80 80 80 80 populations: - 6 - 20 ! Samples affecting populations: - >20 Page 298 SUBPROGRAM SUMMARY HSA.19.3 ENVIRONMENTAL/ANALYTICAL CHEMISTRY Contact: Patricia A. Adler, Office Chief Phone: 542-6108 A.R.S. 36-104.1, 132(A2,11), 251 Subprogram Mission: 3 2 2 2 2 0 0 0 0 0 194 300 300 300 300 3 4 3 3 3 3 2 3 3 3 36 40 40 40 40 To protect the health of Arizonans by aiding state and federal governments in discovering whether pollution has occurred, defining the extent and facilitating the remediation of the contamination. Subprogram Description: populations: - <5 ! Samples affecting 200 4,200 154 FY 2001 Expected 200 50 ! Positive influenza cultures FY 2000 Expected FY 2001 Expected 4,200 134 FY 1999 Expected 200 FY 2000 Expected 43 627 FY 1998 Expected FY 1999 Expected 4,417 ! Influenza screenings ! FY 2001 Expected 240 ! Significant findings Affecting populations: - sw Samples violating standards: Affecting populations: - <100 Samples violating standards: Affecting populations: - 100 10,000 Samples violating standards: Affecting populations: 10,000 - 100,000 Samples violating standards: Affecting populations: >100,000 Food tests FY 2000 Expected 6 u Goal 1 - To reduce the incidence of environmentally caused disease through improved surveillance programs that monitor food and surface water (sw) and drinking water (dw). ! Samples violating standards: FY 1999 Expected 290 ! Serological tests performed ! Water tests FY 2001 Expected 1,963 Subprogram Goals and Performance Measures: FY 1997 Actual FY 2000 Expected ! Initial tests ! Bacterial cultures performed Performance Measures FY 1999 Expected u Goal 4 - To increase coverage of appropriate metabolic screening to at least 95% of newborns. ($ Thousands) FY1997 Actual FY 1998 Expected u Goal 3 - To ensure ongoing support for existing and expanded public health services. To protect public health by providing clinical and reference microbiological testing to aid in the diagnosis of infectious diseases. Funding and FTE Amounts: FY 1997 Actual The office provides direct and reference lab services to governmental agencies to determine, prevent and treat conditions caused by environmental chemical contamination. It tests environmental samples for contamination by pollutants as defined by Arizona the EPA. Department of Health Services Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 786.5 0.0 365.8 127.9 876.5 0.0 325.4 66.0 893.7 0.0 325.4 66.0 Program Total 1,280.2 1,267.9 1,285.1 FTE Positions 17.0 17.0 17.0 laboratories, for improvement of performance deficiencies revealed by licensure audits, certification surveys and proficiency evaluations. The office also provides administrative, management and technical-oriented training to other state, county and municipal agencies and private entities in coordination with the National Laboratory Training Network, the Western States Project, the EPA and AZ s DEQ. Finally, the office inquires into unlicensed entities not certified by the Health Care Finance Administration (HCFA) and acts as the lead state agency in implementing and enforcing the Clinical Laboratory Improvement Amendments (CLIA). ($ Thousands) Funding and FTE Amounts: FY1997 Actual Subprogram Goals and Performance Measures: u Goal 1 - To protect the public's health from environmental hazards by providing both routine and emergency environmental chemistry and analytical services. FY 1997 Actual Performance Measures ! Air samples out of compliance ! Samples identifying hazardous FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 88 100 110 121 133 36 50 60 66 73 152 200 220 242 266 31 20 22 24 26 situations ! Water samples out of General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1999 Estimate 246.2 0.0 808.3 228.1 276.6 0.0 1,152.5 255.0 282.7 0.0 1,152.5 255.0 Program Total 1,282.6 1,684.1 1,690.2 FTE Positions 5.5 5.5 5.5 Subprogram Goals and Performance Measures: compliance ! Hazardous waste identified u Goal 2 - To implement drinking water testing program that addresses the regulated compounds of Phase II and Phase V of the safe drinking water regulations. (Not funded through FY 1998.) u Goal 1 - To ensure all licensed environmental labs are in compliance with applicable state and federal regulations. Performance Measures ! Applications received ! Surveys performed FY 1997 Actual Performance Measures ! Violations identified FY 1998 Expected N/A FY 1999 Expected N/A 100 FY 2000 Expected FY 2001 Expected 110 121 u Goal 3 - To implement an American Industrial Hygiene Association accreditated environmental lead testing program and a Clinical Laboratory Improvement Act certified blood lead testing program. FY 1998 Expected FY 1997 Actual Performance Measures ! Blood samples ! Blood samples with elevated FY 1999 Expected FY 2000 Expected FY 2001 Expected 18 20 100 110 121 2 5 10 11 12 lead HSA.19.4 LABORATORY LICENSURE, CERTIFICATION & TRAINING Contact: Wyn Nimmo, Office Chief Phone: 255-3454 SUBPROGRAM SUMMARY ! Deficiencies FY 1997 Actual FY 1998 Expected 202 210 FY 1999 Expected FY 2000 Expected FY 2001 Expected 210 211 211 163 175 175 195 195 1,573 1,200 1,000 800 800 3 1 1 1 1 ! Enforcement actions u Goal 2 - To provide training, consultation and technical assistance to CLs and ELs for improvement of deficiencies cited. Performance Measures ! Workshops ! Satisfied with training ! Attendees FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 28 18 17 16 15 97% 97% 98% 98% 98% 715 400 360 320 300 ! Updates sent 7 11 12 12 12 ! Labs updated 220 220 222 224 226 92 93 94 94 95 444 642 650 652 660 96% 95% 96% 96% 97% ! Methods monitored ! PT samples monitored ! Acceptable samples u Goal 3 - To promote the safety of Arizonans through certification of DUI enforcement personnel in operation of blood level testing devices and for blood alcohol analysts. A.R.S. 28-691, 696 Subprogram Mission: To protect the health of Arizonans by assuring environmental, clinical and blood alcohol laboratory testing services comply with all applicable regulations. Performance Measures ! Operator permits ! Analyst permits Subprogram Description: ! Training courses approved The office monitors environmental and clinical labs (CLs) and components of the blood alcohol law enforcement program; licenses environmental labs (ELs), drug testing labs (DTLs); registers health screening services (HSS); investigates a variety of complaints; provides training, consultation and technical assistance to clinical, environmental and blood alcohol law enforcement Health and Welfare FY1998 Estimate ! Lab surveys ! Proficiency samples prepared Department of Health Services FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,627 2,300 2,300 2,300 2,300 55 60 60 60 60 0 2 3 3 3 0 10 10 10 10 278 300 320 320 320 Page 299 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 4 - To ensure that CLs are in compliance with CLIA regulations through HCFA contractual survey and certification activities. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected HSA.20.1 FY 2001 Expected ! Expected surveys 242 289 250 220 249 ! Proficiency testing monitors 942 942 1,407 1,407 1,421 ! Surveys done 373 370 320 369 300 ! Waived/PPMP processed 2,000 1,871 1,600 1,600 1,600 ! Deficiencies cited 1,425 909 800 750 700 45 40 35 30 25 ! Enforcement actions HSA.20 PROGRAM SUMMARY EMERGENCY MEDICAL SERVICES (EMS) Contact: John Taska, Bureau Chief Phone: 255-1170 A.R.S. 36-2201 - 2246 Program Mission: To protect the health and safety of people requiring emergency medical services; promote improvements in Arizona's EMS system through research and education of the public and EMS providers; and prevent illness and injury to Arizona's residents and visitors. Program Description: The program provides direction for all statutorily mandated components of Arizona's EMS system including: certification and auditing of EMT training programs; testing of all individuals seeking certification; certification and auditing of advanced life support base hospitals; inspection of all air and ground ambulances in Arizona; issuance of Certificates of Necessity and setting of rates for certificated ambulance services; and investigation of complaints against individuals and programs regulated by the Bureau of EMS. In addition, this program provides administrative support for three statutorily mandated bodies: the EMS Council, Medical Direction Commission, and Trauma Advisory Board. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FY1998 Estimate SUBPROGRAM SUMMARY EMS OPERATIONS Contact: John Taska, Bureau Chief Phone: 255-1170 A.R.S. 36-2201 through 36-2246 Subprogram Mission: To provide safe, efficient, cost-effective emergency medical services by establishing, fostering and monitoring system development and funding. Subprogram Description: The program provides direction for all statutorily mandated components of Arizona's EMS system including: certification and auditing of EMT training programs; testing of all individuals seeking certification; certification and auditing of advanced life support base hospitals; inspection of all air and ground ambulances in Arizona; issuance of Certificates of Necessity and setting of rates for certificated ambulance services; and investigation of complaints against individuals and programs regulated by the Bureau of EMS. These programs have, as their end, protection of the health and safety of people requiring emergency medical services; promotion of improvement in Arizona's EMS system through research and education of the public and EMS providers; and prevention of illness and injury to Arizona's residents and visitors. In addition, this program provides administrative support for three statutorily mandated bodies: the EMS Council, Medical Direction Commission, and Trauma Advisory Board. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 2,636.8 0.0 0.0 0.0 2,675.6 0.0 0.0 2,251.8 2,636.8 2,675.6 34.0 This Program Contains the following Subprograms: 4 4 4 4 EMS Operations EMS Program Grants Communications and Dispatch Trauma 0.0 1,637.4 0.0 0.0 0.0 1,676.2 0.0 0.0 Program Total 1,490.9 1,637.4 1,676.2 FTE Positions 34.0 34.0 34.0 Subprogram Goals and Performance Measures: u Goal 1 - To reduce to 25% the ambulances that have three or more deficiencies on each mechanical and medical equipment inspection, by June 30, 2001. 34.0 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Inspections 535 580 600 660 726 ! Ambulances with fewer than 2 291 328 390 462 545 deficiencies ! Ambulances with fewer than 2 deficiencies 54% 56.5% 65% 70% 75% u Goal 2 - To increase the quality improvement visits to EMT Basic Life Support (BLS) training programs. Performance Measures ! BLS programs ! Visits Page 300 FY1999 Estimate 0.0 1,490.9 0.0 0.0 Performance Measures 34.0 FY1998 Estimate FY1999 Estimate 0.0 2,251.8 0.0 0.0 FTE Positions ($ Thousands) Funding and FTE Amounts: Department of Health Services FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 39 45 50 60 70 45 60 90 120 150 Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS HSA.20.2 funded, Dispatch and 911 Development will initiate dispatch standards development and provide funding for statewide Emergency Medical Services (EMS) dispatch training and assessment of dispatch system needs. SUBPROGRAM SUMMARY EMS PROGRAM GRANTS Contact: John Taska, Bureau Chief Phone: 255-1170 ($ Thousands) Funding and FTE Amounts: FY1997 Actual A.R.S. 36-2209 and 2210 Subprogram Mission: To assure maintenance and improvement of the local, state or regional EMS systems through objective, needs-based allocation of appropriate funds. Subprogram Description: EMS Provider Grants fund such capital improvements as monitor/defibrillators and extrication equipment for emergency receiving facilities and EMS providers. Special Projects provide support of rural EMS training from the Basic EMT level through Paramedic, as well as statewide research projects. EMS Ambulance Replacement is designated for the purchase of new ambulances for under-served rural areas, or for rural providers unable to meet the increased costs of replacing worn out and mechanically unsound ambulances. Finally, this subprogram provides funding for four local Regional Coordinating Councils, which plan for local EMS programs, establish regional treatment protocols and advise the Department on regional issues. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 604.9 0.0 0.0 0.0 749.4 0.0 0.0 0.0 749.4 0.0 0.0 Program Total 604.9 749.4 749.4 FTE Positions 0.0 0.0 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To establish needed, or replace outdated Emergency Medical Services Communications (EMSCOM) communication components. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected ! Units replaced/new 1 HSA.20.4 SUBPROGRAM SUMMARY 1 FY 2000 Expected 2 FY 2001 Expected 2 2 TRAUMA Contact: John Taska, Bureau Chief Phone: 255-1170 A.R.S. 36-2208, 2209, 2220, 2222 Subprogram Mission: To develop a statewide, inclusive trauma system to reduce death and disability from injury to Arizona's residents and visitors. Subprogram Description: Subprogram Goals and Performance Measures: u Goal 1 - To obtain current profiles and needs assessments from all applicants for grants by the end of FY 98. Performance Measures ! Needs assessment FY 1997 Actual 50% FY 1998 Expected 50% FY 1999 Expected 50% FY 2000 Expected FY 2001 Expected 50% Development of a trauma system in Arizona that will include: a trauma registry, training and education of prehospital and hospital staff; and building system and data linkages between hospitals and the trauma system. ($ Thousands) Funding and FTE Amounts: FY1997 Actual 50% FY1999 Estimate 0.0 156.0 0.0 0.0 0.0 250.0 0.0 0.0 0.0 250.0 0.0 0.0 Program Total 156.0 250.0 250.0 Subprogram Mission: FTE Positions 0.0 0.0 0.0 To coordinate planning and funding for components of EMSrelated communications under the auspices of DHS. Subprogram Goals and Performance Measures: SUBPROGRAM SUMMARY HSA.20.3 COMMUNICATIONS AND DISPATCH Contact: John Taska, Bureau Chief Phone: 255-1170 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate A.R.S. 36-2208 Subprogram Description: The subprogram provides funds for the operation and improvement of EMSCOM, which is managed by the Department of Public Safety. By FY 98, a program will have been established to identify all mountaintop repeaters and hospital-based radios needing replacement, and all units will be replaced by the year 2002. If Health and Welfare u Goal 1 - To increase the number of ALS base hospitals who submit quarterly trauma data for the trauma registry. Performance Measures ! Hospitals submitting Department of Health Services FY 1997 Actual 17 FY 1998 Expected 35 FY 1999 Expected 50 FY 2000 Expected 50 FY 2001 Expected 50 Page 301 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS HSA.21 nursing homes and collect charge masters and amendments for outpatient treatment centers and home health agencies, through appropriate compliance investigations and site audits. PROGRAM SUMMARY HEALTH PLANNING, EVALUATION AND STATISTICS Contact: Merle Lustig, Office Chief Phone: 542-1216 A.R.S. 36-301 to 36-347 Program Mission: To optimize the health of Arizona residents and improve the efficiency and effectiveness of public health programs by: collecting and interpreting data on health status and on the accessibility and cost of health services; issuing and archiving birth and death certificates; and providing research, evaluation and planning services. Program Description: The program includes the Arizona Center for Health Statistics, Evaluation, Arizona 2000 and Health Services Library. The Arizona Center for Health Statistics annually analyzes the health status of the population; prepares, publishes and disseminates reports of vital and health statistics; monitors health facilities: maintaining files of rates and charges of health facilities; collects and publishes information on hospital and nursing home finances, utilization, capacity, services and staffing; publishes hospital utilization data; receives, files and safeguards all vital records for individuals who are born or die in Arizona; provides certified copies of birth and death certificates; supplies statistical data to state and other federal agencies. Evaluation measures how effectively ADHS addresses the health problems of Arizona residents by evaluating program effects, operations and policies and coordinate evaluation activities with ADHS units and other federal, state, county, and community entities. Arizona 2000 provides technical assistance to internal programs and external organizations in incorporating year 2000 objectives into their strategic plans. Health Services Library provides a variety of media to health professionals and individuals interested in health related matters. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,430.2 0.0 374.0 560.7 1,568.3 0.0 942.3 357.3 1,599.0 0.0 942.3 357.3 Program Total 2,364.9 2,867.9 2,898.6 FTE Positions 43.5 43.5 43.1 u Goal 1 - To provide patient level information, in the form of "Comparative Hospital Costs" (CHC) brochure, ad-hoc reports and reports to the Governor, for all hospital inpatient discharges in the state, outpatient surgical centers and emergency departments. Performance Measures ! Inpatient reports ! Requests answered ! Records processed FY 1998 Expected FY 1999 Expected 8 8 8 5,000 5,100 5,200 486,000 490,000 6,000,00 0 FY 2000 Expected FY 2001 Expected N/A 8 N/A 5,400 N/A 6,000,00 0 u Goal 2 - To manage the rate review system for hospitals and Page 302 FY 1998 Expected 15 50 1,005 FY 1999 Expected 20 55 1,050 20 60 1,100 FY 2000 Expected N/A N/A N/A FY 2001 Expected 20 60 1,200 u Goal 3 - To perform evaluation of Tobacco Tax Primary Care and Telemedicine programs. Performance Measures ! Tech Assistance to contractors FY 1997 Actual FY 1998 Expected FY 1999 Expected 1,872 2,704 2,500 N/A 1,500 1 1 1 N/A 1 (hrs) ! Telemedicine evaluation FY 2000 Expected FY 2001 Expected u Goal 4 - To provide information, referral and investigative services in response to consumer complaints and concerns about health facility billing. FY 1997 Actual Performance Measures ! Referrals/consultations ! Complaint actions 800 45 FY 1998 Expected FY 1999 Expected 1,000 60 1,200 75 FY 2000 Expected N/A N/A FY 2001 Expected 1,200 125 u Goal 5 - To decrease the lobby wait for customers wanting copies of vital records by increasing the number of computer copies of birth certificates generated. FY 1997 Actual Performance Measures ! Lobby customers ! Computer certificates ! Photo copy certificates ! Records received ! Records pending FY 1998 Expected FY 1999 Expected 74,199 75,000 75,300 100,578 101,000 101,500 80,133 79,900 79,400 108,807 109,000 1009,125 4,000 3,800 3,500 FY 2000 Expected N/A N/A N/A N/A N/A FY 2001 Expected 76,500 102,500 78,000 109,350 2,500 u Goal 6 - To respond to all authorized, written requests to search the Putative Fathers' Registry for evidence of paternity claims. FY 1997 Actual Performance Measures ! Requests ! Turnaround-request 1,055 6 FY 1998 Expected FY 1999 Expected 1,200 4 1,500 3 FY 2000 Expected N/A N/A FY 2001 Expected 1,600 3 u Goal 7 - To serve the public health reference needs of staff and the public. Performance Measures ! Searches ! Article/reference requests ! Material loaned HSA.22 FY 1997 Actual 1,000 8,281 3,000 FY 1998 Expected FY 1999 Expected 1,000 9,000 3,000 1,200 10,000 4,500 FY 2000 Expected N/A N/A N/A FY 2001 Expected 1,200 10,000 4,500 PROGRAM SUMMARY HEALTH SYSTEMS DEVELOPMENT Program Goals and Performance Measures: FY 1997 Actual FY 1997 Actual Performance Measures ! Investigations ! Rate compare reports ! Charge master reviews Contact: Phil Lopes, Bureau Chief Phone: 542-1219 A.R.S. 36-2253 Program Mission: To optimize the health of Arizona residents by developing and strengthening systems and services to expand access to primary care and other services with special emphasis on the health needs of underserved people and areas. Program Description: Manages several programs to improve health service delivery to Department of Health Services Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS areas and populations designated as medically underserved. Funding to pay primary care services to uninsured persons and specialty care and hospital services for uninsured/underinsured children is available through Tobacco Tax revenue. Health personnel are placed in medically underserved areas from National Health Service Corps, loan repayment and J-1 Visa Waiver programs. Technical assistance including guidance on funding sources, community health systems development and shortage designations application procedures is available. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate Subprogram Goals and Performance Measures: u Goal 1 - To update primary care area profiles annually, including appropriately redesignating current underserved areas as required, by the end of FY 2001. FY 1997 Actual Performance Measures ! Redesignated timely 100% 510.2 0.0 8,592.6 226.8 555.9 0.0 24,683.7 293.2 560.5 8,000.0 24,677.3 293.2 Program Total 9,329.6 25,532.8 33,531.0 FTE Positions 4.9 4.9 4.9 Primary Care Resources Loan Repayment Program 100% 100% FY 2001 Expected 100% FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! National Health Service Core 16 19 24 28 30 (NHSC) placements ! AzMUAs assisted 23 24 25 26 27 ! Eligible HPSAs apply for 22 23 24 25 26 HPOL ! J-1 Visa waivers requested 12 14 14 14 14 HSA.22.2 SUBPROGRAM SUMMARY (SLI) Laws 1994, Ch. 348 Primary Care Systems and Services Subprogram Mission: TCE Contamination HSA.22.1 FY 2000 Expected LOAN REPAYMENT PROGRAM Contact: Stan Hovey, Office Chief Phone: 542-1219 This Program Contains the following Subprograms: 4 4 4 4 100% FY 1999 Expected u Goal 2 - To assist in recruitment of primary care providers to underserved areas. Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1998 Expected To assist in the recruitment and retention of needed primary health care providers by repaying qualifying educational loans in return for service in federally designated Health Professional Shortage Areas (HPSAs) and state designated Medically Underserved Areas (AzMUA). SUBPROGRAM SUMMARY PRIMARY CARE RESOURCES Contact: Stan Hovey, Office Chief Phone: 542-1219 Subprogram Description: A.R.S. 6-2351, 15-1721 Subprogram Mission: To identify communities and populations in the state which are underserved for primary health care; and to develop, coordinate and implement strategies to increase the resources, both human and financial, to improve the availability of services. Subprogram Description: ($ Thousands) Funding and FTE Amounts: The subprogram develops a statewide primary health care access plan; prepares recommendations for designation of Arizona Medically Underserved Areas (AzMUAs); submits documentation for federal designation of medically underserved and Health Professional Shortage Areas (HPSAs); develops community-based plans and strategies to address needs for primary health care providers and services; and coordinates with state and federal agencies as appropriate. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 120.0 0.0 0.0 26.8 157.6 0.0 111.2 100.0 152.5 0.0 111.2 100.0 Program Total 146.8 368.8 363.7 FTE Positions 1.0 1.0 1.0 ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Identifies and establishes priority of eligible sites; publicizes the Loan Repayment program; reviews applications and selects loan repayment award recipients from qualified physicians, physician assistants, nurse practitioners, and certified nurse midwives; executes service contracts; monitors program compliance; and applies for available matching funding from federal and other sources. FY1998 Estimate FY1999 Estimate Subprogram Goals and Performance Measures: 143.0 0.0 0.0 200.0 148.3 0.0 6.4 193.2 152.0 8,000.0 0.0 193.2 u Goal 1 - To grant a sufficient number of loan repayment awards to ensure all available state and federal funds are encumbered by the end of the program year. Program Total 343.0 347.9 8,345.2 Performance Measures FTE Positions 2.0 2.0 2.0 ! Funding encumbered Health and Welfare ! Loan repayments Department of Health Services FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 30.3% 75% 90% 100% 100% 10 14 15 15 15 Page 303 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 4 - To provide guidance and assistance to primary care providers and others seeking to improve the delivery of basic health services. SUBPROGRAM SUMMARY HSA.22.3 PRIMARY CARE SYSTEMS AND SERVICES Contact: Rachel A. Moritz, Office Chief Phone: 542-1219 FY 1997 Actual Performance Measures A.R.S. ! AzMUA providers contacted 36-2921 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 10 15 15 20 25 100% 100% 100% 100% 100% Subprogram Mission: ! Providers requesting assistance To expand access to basic health care for low-income, uninsured Arizona residents through contracts with primary care services providers; to improve the statewide network of primary care services. u Goal 5 - To implement, via contract, a program to provide special health services for children. followed up timely FY 1997 Actual Performance Measures Subprogram Description: Using Tobacco Tax funds, the subprogram contracts for primary care development and services, monitors contracted activities, provides guidance and technical assistance to contractors and others, maintains program guidance manuals, coordinates with federal, state, county and community-based agencies involved in providing and/or improving primary care services and systems. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Contractor's meetings N/A 3 3 N/A N/A ! Program site visits N/A 3 3 N/A N/A u Goal 6 - To implement, via contract, a program to construct and remodel primary care facilities. FY 1997 Actual Performance Measures ($ Thousands) Funding and FTE Amounts: FY 1998 Expected FY1999 Estimate 0.0 0.0 8,592.6 0.0 0.0 0.0 24,565.0 0.0 0.0 0.0 24,565.0 0.0 Program Total 8,592.6 24,565.0 24,565.0 FTE Positions 0.0 0.0 0.0 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Contractor's meetings N/A 1 4 N/A N/A ! Program site visits N/A 6 12 N/A N/A HSA.22.4 SUBPROGRAM SUMMARY TCE CONTAMINATION Contact: Phil Lopes, Bureau Chief Phone: 542-1219 (SLI) Laws 1994, Ch. 348 Subprogram Mission: To facilitate continuation of services provided by health centers in Pima County for residents affected by TCE contamination. Subprogram Goals and Performance Measures: u Goal 1 - To establish contracts and monitor quarterly: to document results by the end of the contract year. Performance Measures ! Contracts awarded ! Programs requiring corrective action followed up timely ! Monitoring tools developed/revised ! Contracts monitored FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected Subprogram Description: FY 2001 Expected 37 43 43 34 34 100% 100% 100% 100% 100% 2 2 2 2 2 37 43 43 43 43 u Goal 2 - To provide guidance and technical assistance to contractors. Performance Measures FY 1997 Actual ! Contractor meetings ! Program site visits FY 1999 Expected FY 2000 Expected 4 4 4 4 74 86 86 86 86 2 4 4 2 2 100% 100% 100% 100% 100% assistance ! Program site visits FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY1998 Estimate FY1999 Estimate 247.2 0.0 0.0 0.0 250.0 0.0 0.0 0.0 250.0 0.0 0.0 0.0 Program Total 247.2 250.0 250.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To ensure funds are distributed in a timely manner. Performance Measures FY 1997 Actual ! Distributed timely u Goal 3 - To implement, via contract, two pilot projects in Telemedicine using Tobacco Tax funds. Performance Measures ! Contractor meetings ($ Thousands) Funding and FTE Amounts: FY 2001 Expected 4 ! Guidance manuals revised ! Contractors requesting FY 1998 Expected Distribute $250,000 to health centers in Pima County that are providing services related to trichloroethylene (TCE) contamination. HSA.23 FY 2001 Expected 2 2 2 2 2 4 4 4 4 4 100% FY 1998 Expected FY 1999 Expected 100% 100% FY 2000 Expected 100% FY 2001 Expected 100% PROGRAM SUMMARY PSYCHIATRIC REVIEW BOARD (SLI) Contact: Jack Silver, C.E.O. Phone: 220-6000 A.R.S. 13-3994 Page 304 Department of Health Services Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Mission: To ensure public safety by maintaining jurisdiction and properly monitoring persons who are committed to a secure state mental health facility. Program Description: The Psychiatric Review Board (SLI), which adopts rules to carry out the purposes of Title 31, Chapter 4 and Title 13, Chapter 38, Article 14 has the following duties: maintains jurisdiction over persons who are committed to a secure state mental health facility pursuant to A.R.S. 13-3994; holds hearings to determine if a person committed to a secure state mental health facility is eligible for conditional release; determines if the conditions of release should be continued, modified, or terminated; in conjunction with the secure state mental health facility and other appropriate community agencies or persons, devises a plan for any conditional release; confidentially maintains all medical, social and criminal history records of persons who are committed to its jurisdiction; and meets notification requirements specified in A.R.S. 31-502. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 80.4 0.0 0.0 0.0 82.7 0.0 0.0 0.0 Program Total 47.8 80.4 82.7 FTE Positions 2.0 2.0 2.0 Program Goals and Performance Measures: u Goal 1 - To monitor and maintain jurisdiction over persons who are committed to a secure state mental health facility pursuant to A.R.S. 13-3994. FY 1997 Actual FY 1998 Expected 38 FY 1999 Expected 51 FY 2000 Expected 60 N/A FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 937.5 0.0 0.0 0.0 1,550.0 0.0 0.0 0.0 1,550.0 0.0 0.0 Program Total 937.5 1,550.0 1,550.0 FTE Positions 0.0 0.0 0.0 Program Goals and Performance Measures: u Goal 1 - To provide 24-hour, seven day-a-week statewide poison and drug information to doctors, medical institutions and citizens. FY1999 Estimate 47.8 0.0 0.0 0.0 Performance Measures ! Persons monitored Center (UA) and the Samaritan Regional Poison Center (SRPC), is a statewide system of poison information, education and treatment services. People from Arizona or outside the state may call requesting general information about poisons or specific information when there is a certain or suspected exposure to poison. Both centers follow-up 100% of human exposures and track the medical outcome. ($ Thousands) Funding and FTE Amounts: FY 1997 Actual Performance Measures ! Informational calls-UA ! Information calls-SRPC ! Exposure calls-UA ! Exposure calls-SRPC ! Follow up calls-total ! Exposure calls followed-up ! Presentations ! Audience ! Educational Information-total FY 2001 Expected u FY 1998 Expected FY 1999 Expected 29,000 30,000 10,500 10,500 30,000 30,000 46,000 46,000 120,000 120,000 100% 100% 125 140 5,000 5,000 100,000 100,000 u u u u 30,000 10,500 30,000 46,000 120,000 100% 150 5,000 100,000 FY 2000 Expected N/A N/A N/A N/A N/A N/A N/A N/A N/A FY 2001 Expected 30,000 10,500 30,000 50,000 120,000 100% 150 5,000 100,000 u 80 u Goal 2 - To work with the state hospital and community agencies to ensure individuals under Board jurisdiction comply with all conditions of release. Performance Measures ! In compliance ! Persons-conditions revoked HSA.24 FY 1997 Actual FY 1998 Expected 97% 1 FY 1999 Expected 98% 1 FY 2000 Expected 100% 0 N/A N/A FY 2001 Expected 100% 0 PROGRAM SUMMARY ARIZONA POISON CONTROL Contact: John Taska, Bureau Chief Phone: 255-1170 A.R.S. 36-1163 Program Mission: To monitor the state's contracts for the provision of a 24-hour, seven day-a-week statewide poison and drug information system for doctors, medical institutions and citizens. Program Description: The program, made up of the Arizona Poison and Drug Information Health and Welfare Department of Health Services Page 305 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 - Improve tracking of TTY equipment distributed to all deaf, hard of hearing, speech impaired and deaf blind persons in Arizona. AGENCY SUMMARY COUNCIL FOR THE HEARING IMPAIRED DFA Sherri L. Collins, Director Contact: Sherri L. Collins, Director Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 542-3323 ! Equipment recovery rate Agency Mission: Key Performance Measures Governed by a 19-member board, this agency has nine staff members who conduct consumer workshops, public speaking presentations and attend public information fairs to distribute information on hearing loss and its prevention. Staff members host and produce a weekly half-hour, nation wide television program for the deaf and hard-of-hearing. The Council consults with state, county, city and federal agencies identifying appropriate approaches to ensure quality programs and services for deaf and hard-of-hearing consumers. Through a special appropriated fund, the agency administers a telecommunications relay service for deaf, speechimpaired and deaf-blind persons. It also distributes telecommunication devices for the deaf to residents of Arizona. ($ Thousands) FY1997 Actual Ø COUNCIL ACTIVITIES Ø TDD (TELECOMMUNICATION FY1998 Estimate FY1999 Estimate 310.8 308.0 4,237.6 4,158.0 4,160.9 Capital Funds 0.0 0.0 0.0 Agency Total 4,549.2 4,468.8 4,468.9 DEVICE FOR THE DEAF) ($ Thousands) FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 257.4 4,158.0 0.0 53.4 254.6 4,160.9 0.0 53.4 4,549.2 4,468.8 4,468.9 Capital Funds 0.0 0.0 0.0 Agency Total 4,549.2 4,468.8 4,468.9 FTE Positions 5.0 9.0 9.0 u Goal 1 - To increase the number of qualified interpreters for individuals who are deaf. ! Increase number of qualified interpreters Health and Welfare 90% N/A N/A 20 50 80 N/A N/A Baseline N/A N/A u Goal 4 - To establish five Video Relay Interpreting (VRI) communication sites within the state. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Sites with VRI services in AZ N/A N/A N/A 1 2 u Goal 5 - To create and implement an Interpreters' Licensing Board for the statewide certification of interpreters. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Requests for interpreters met ! Interpreters eligible to be licensed DFA.1 50 50 60 70 80 0 0 10 50 75 PROGRAM SUMMARY COUNCIL ACTIVITIES Contact: Sherri L. Collins, Director Phone: 542-3336 Program Mission: To assist agency administrators and political subdivision directors improve the quality of services available for deaf and hard-ofhearing people; and to educate the deaf and hard-of-hearing community on how best to access services. Program Description: Agency Goals and Key Performance Measures: Key Performance Measures 60% A.R.S. 36-1941 to 36-1947 256.8 0.0 4,237.6 54.8 Operating Funds Subtotal 50% FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Direct telephone access sites statewide ! Customer satisfaction rating Key Performance Measures 311.6 Funding and FTE Summary: 0 u Goal 3 - To establish a training program for personnel at TTY exchange sites, 9-1-1 trainers, businesses and governmental agencies throughout Arizona including educational programs. To improve the quality of life for deaf and hard-of-hearing Arizonans by making available relevant services, systems and information to the general public, government agencies, professionals, and to people who are deaf and hard of hearing. Agency Description: Agency Summary: 0 The agency director and two administrative assistants make numerous presentations to public organizations, agencies and private businesses on the needs of the deaf and hard-of-hearing community. These individuals coordinate consumer workshops, seminars and interpreters for the deaf training programs. Support staff respond to hundreds of inquiries regarding technology, laws and availability of services. ($ Thousands) Funding and FTE Amounts: FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 35 100 110 115 FY1997 Actual FY1998 Estimate FY1999 Estimate 200 Council for the Hearing Impaired Page 307 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 256.8 0.0 0.0 54.8 257.4 0.0 0.0 53.4 254.6 0.0 0.0 53.4 Program Total 311.6 310.8 308.0 FTE Positions 5.0 5.0 5.0 provides a link between TTY users and all other telephone users. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 4,237.6 0.0 0.0 4,158.0 0.0 0.0 0.0 4,160.9 0.0 0.0 Program Total 4,237.6 4,158.0 4,160.9 FTE Positions 0.0 4.0 4.0 Program Goals and Performance Measures: u Goal 1 - To expand the availability of qualified sign language interpreters for the deaf. Performance Measures ! Requests for interpreters met ! Qualified interpreters available FY 1997 Actual 25% 35 FY 1998 Expected FY 1999 Expected 25% 100 40% 110 FY 2000 Expected FY 2001 Expected 45% 115 60% 200 u Goal 2 - To expand the public's knowledge of current laws regarding the deaf and hard-of-hearing. Performance Measures ! Inquiries received ! Population with hearing loss in AZ ! Mailing base FY 1997 Actual 90 7,550 2,800 FY 1998 Expected FY 1999 Expected 110 8,570 3,200 200 8,610 3,500 FY 2000 Expected 220 8,660 4,000 FY 2001 Expected 300 8,720 4,500 u Goal 3 - To expand the public's understanding of the services required and technology available to assist in communicating with the hearing impaired. Performance Measures ! Newlsetters on new services and technology ! Viewers for sign-out TV program ! Internet Home Page visitors FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 250 4,000 4,200 4,400 5,000 10,000 250 10,000 4,000 12,000 4,200 15,000 4,500 20,000 5,000 u Goal 4 - To increase the number of qualified certified interpreters to meet the needs of deaf people for communication access in business, work and services. Performance Measures ! Requests for interpreters ! Interpreters certified ! Consumers and businesses confident with services ! Freelance interpreter businesses DFA.2 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 25,000 35 20% 32,000 35 30% 38,000 35 50% 40,000 35 70% 52,000 35 100% 20 30 50 70 100 PROGRAM SUMMARY TDD (TELECOMMUNICATION DEVICE FOR THE DEAF) Contact: Vivian Elliott, TTY Project Director Phone: 542-3365 Performance Measures ! Daily service availability ! Relay customer calls per month Program Mission: To provide telecommunications access for the deaf, deaf-blind, speech impaired, and hard of hearing TDD/TTY users in Arizona. Program Description: In addition to providing TTYs (a telecommunication device to assist the deaf), on a loaner basis, to state residents who are deaf, speech impaired, hard of hearing, and deaf-blind, the Agency, through a contract with an interstate telephone company (currently MCI), provides telephone relay services 24 hours-a-day. This relay service FY 1997 Actual FY 1998 Expected 100% 100% 140,000 142,000 FY 1999 Expected 100% 148,000 FY 2000 Expected 100% 180,000 FY 2001 Expected 100% 200,000 u Goal 2 - To ensure Relay users a quick response time. Performance Measures ! Average connection rate within 5 rings ! Operators available at peak times FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 95% 95% 95% 95% 95% 30 30 35 40 50 u Goal 3 - To implement a community outreach program to educate consumers. Performance Measures ! Seminars, workshops, and FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 15 20 25 45 65 3 5 12 12 12 5 20 40 50 80 awareness festivals ! Meetings with Relay Advisory Committee ! PR contacts u Goal 4 - To improve tracking of TTY equipment distributed to all deaf, hard of hearing, speech impaired and deaf-blind individuals in Arizona. Performance Measures ! Equipment tracked through bar FY 1997 Actual code system ! Equipment recovery rate FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 0 3,000 5,000 6,000 0 0 50% 60% 90% u Goal 5 - To establish a statewide training program for personnel at TTY exchange sites, 9-1-1 trainers and Arizona businesses, govermental agencies staff and educational programs on how to use and respond to TTY calls. Performance Measures ! Complaints from consumers ! Training classes given ! Direct access sites statewide ! Customer satisfaction with training A.R.S. 36-1947 Page 308 Program Goals and Performance Measures: u Goal 1 - To provide uninterrupted, 24-hour, 7 days-a-week telephone relay services as required by Federal FCC rules. FY 1997 Actual 300 0 N/A N/A FY 1998 Expected FY 1999 Expected 400 200 12 18 N/A 20 N/A Baseline FY 2000 Expected 100 24 50 N/A FY 2001 Expected 50 36 80 N/A u Goal 6 - To establish five Video Relay Interpreting (VRI) sites in Arizona to provide communication access for individuals who cannot use a TTY. Performance Measures ! Users ! Sites with VRI services in AZ Council for the Hearing Impaired FY 1997 Actual N/A N/A FY 1998 Expected N/A N/A FY 1999 Expected N/A N/A FY 2000 Expected 20 1 FY 2001 Expected 40 2 Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Health and Welfare u u u u u Council for the Hearing Impaired Page 309 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Respond to requests for AGENCY/PROGRAM SUMMARY COMMISSION OF INDIAN AFFAIRS IAA Vacant, Executive Director Contact: Lydia Hernandez, Project Specialist 2000 3000 3500 4000 4500 NA 6 8 10 12 NA 1 2 4 4 information ! Research issues and legislation affecting Indian communities ! Disseminate information related to voter registration and the election process 542-3123 A.R.S. 35-113 u u u u u u Agency/Program Mission: To cooperate with and support state and federal agencies in assisting Indian tribes in developing mutual goals, in designing projects for these goals and in implementing their plans. Agency/Program Description: The Commission of Indian Affairs gathers data and facilitates the exchange of information needed by tribal, state and federal agencies; assists the state in its responsibilities to Indians and tribes by making recommendations to the Governor and the Legislature; works for greater understanding and improved relationships between Indians and non-Indians by creating an awareness of legal, social and economic needs of Indians in this state; promotes increased participation by Indians in local and state affairs; and assists tribal governments in developing increasingly effective methods of selfgovernment. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 169.0 0.0 0.0 0.0 156.0 0.0 31.8 0.0 160.3 0.0 0.0 0.0 169.0 187.8 160.3 Capital Funds 0.0 0.0 0.0 Agency Total 169.0 187.8 160.3 FTE Positions 4.0 4.0 3.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To facilitate an exchange of ideas and information among tribes and other constituencies. Performance Measures ! Commission meetings per year ! Arizona Indian Town Hall FY 1997 Actual FY 1998 Expected 5 0 8 1 FY 1999 Expected 8 1 FY 2000 Expected FY 2001 Expected 8 1 8 1 u Goal 2 - To improve the effectiveness and efficiency of the Commission. Performance Measures ! Assure input into statues affecting FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 4 6 8 10 1 2 3 4 5 tribal/state reslationships ! Special projects funded by grants or other alternative fund sources u Goal 3 - To be an information clearinghouse for tribes and constituencies interested in Indian issues and affairs. Performance Measures ! Publish and disseminate quarterly newsletters ! Publish and disseminate an annual directory ! Publish and disseminate an annual report Page 310 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1 4 4 4 4 1 1 1 1 1 0 1 1 1 1 Commission of Indian Affairs Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 5 - To study and obtain federal and state release for use by APH State Miners Fund. AGENCY/PROGRAM SUMMARY ARIZONA PIONEERS' HOME FY 1997 Actual Performance Measures ! Arizona Constitution amended PIA Jeanine Dike, Superintendent Contact: Carl Johnson, Deputy Superintendent 445-2181 FY 1998 Expected N/A A.R.S. 41-921 u u u u FY 1999 Expected N/A Appoint a group to study u FY 2000 Expected Study FY 2001 Expected Study u Agency/Program Mission: To provide a home and long-term health care for long-time Arizona residents and disabled miners. Agency/Program Description: The Arizona Pioneers' Home, which was opened for residents in 1911, presently is the home for 150 Arizona pioneers and disabled miners. The employees provide direct nursing care and support to the residents and strive to meet state and federal nursing home standards. The home is inspected each year by the Arizona Department of Health Services Nursing Home Surveyors. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,968.9 1,173.5 2,736.3 0.0 4,220.7 661.9 0.0 0.0 4,181.6 549.7 0.0 0.0 5,878.7 4,882.6 4,731.3 Capital Funds 0.0 0.0 0.0 Agency Total 5,878.7 4,882.6 4,731.3 FTE Positions 107.4 107.4 107.4 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To provide resident care that meets the highest standards and state requirements set for long-term care facilities. Performance Measures ! Average census ! Citations from inspections ! Monthly cost per resident FY 1997 Actual FY 1998 Expected 155 0 $2,300 150 0 $2,514 FY 1999 Expected 150 0 $2,404 FY 2000 Expected FY 2001 Expected 150 0 $2,249 150 0 $2,459 u Goal 2 - To maintain the optimum balance of pioneers and disabled miners. Performance Measures ! Ratio of disabled miners to other FY 1997 Actual FY 1998 Expected 12 17 FY 1999 Expected 17 FY 2000 Expected FY 2001 Expected 12 12 residents (percentage) u Goal 3 - To maintain the historic site and grounds while providing acceptable levels of care. Performance Measures ! Building renewal projects completed ! Residents rating facilities as good or better ! Cost of maintenance per square foot FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1 2 2 2 2 98% 98% 98% 98% 98% $3.40 $3.00 $3.00 $3.00 $3.00 u Goal 4 - To increase revenue from resident payments for care. Performance Measures ! Rewrite PFC procedure, study FY 1997 Actual N/A FY 1998 Expected N/A FY 1999 Expected 100% FY 2000 Expected N/A FY 2001 Expected N/A more efficient procedure Health and Welfare Arizona Pioneers' Home Page 311 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY ARIZONA RANGERS’ PENSION RPA Governor Hull, Governor Contact: Aimee Petroskey, OSPB Budget Analyst 542-5381 A.R.S. 41-951 Agency/Program Mission: To provide compensation for time spent as an Arizona Ranger. Agency/Program Description: Provides a monthly benefit for retired rangers and their surviving spouses. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 10.5 0.0 0.0 0.0 10.8 0.0 0.0 0.0 11.1 0.0 0.0 0.0 10.5 10.8 11.1 Capital Funds 0.0 0.0 0.0 Agency Total 10.5 10.8 11.1 FTE Positions 0.0 0.0 0.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To provide a monthly stipend to the one remaining Arizona Ranger's widow. FY 1997 Actual Performance Measures ! Stipend ($) ! Widows 10,500 1 u Page 312 FY 1998 Expected u u u FY 1999 Expected 10,800 1 u 11,100 1 FY 2000 Expected 11,400 1 FY 2001 Expected 11,700 1 u Arizona Rangers’ Pension Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures VETERANS' SERVICE COMMISSION VSA Norman O. Gallion, Director Contact: Norman O. Gallion, Director 255-3373 Agency Mission: To serve the veterans of Arizona and their families with dignity and compassion in all matters pertaining to veterans’ affairs. Agency Description: The Arizona Veterans' Service Commission (AVSC) assists veterans, their dependents, and/or survivors in developing and filing claims for Federal entitlements in areas of disability, pension, insurance, burial, etc., through the U.S. Department of Veterans' Affairs. The AVSC provides fiduciary services to incapacitated veterans, surviving spouses or minor children. The AVSC is designated as the "State Approving Agency," and is responsible for approving and supervising all institutions and establishments in Arizona that offer education and training to veterans. Also, the AVSC operates the Arizona State Veteran Home, a 200 bed, skilled nursing facility, to provide long-term care services to veterans and their spouses. ($ Thousands) Agency Summary: FY1997 Actual FY1998 Estimate FY1999 Estimate Ø VETERANS AFFAIRS Ø VETERANS 935.1 964.9 1,005.1 477.1 528.0 542.1 Ø EDUCATION Ø STATE VETERAN HOME 158.9 165.7 165.7 6,829.2 9,122.4 8,009.2 Capital Funds 0.0 0.0 0.0 Agency Total 8,400.3 10,781.0 9,722.1 CONSERVATORSHIP ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 935.1 7,306.3 0.0 158.9 964.9 9,650.4 0.0 165.7 1,005.1 8,551.3 0.0 165.7 8,400.3 10,781.0 9,722.1 Capital Funds 0.0 0.0 0.0 Agency Total 8,400.3 10,781.0 9,722.1 FTE Positions 247.5 247.5 247.5 Operating Funds Subtotal u Goal 1 - To develop a unified organization delivering seamless service to veterans and their families through improved service delivery by developing customer satisfaction programs in each Division working directly with veterans and their dependents. 1 1 4 4 4 N/A N/A 3 6 7 u Goal 2 - To provide service to veterans and other eligible persons by providing timely service statewide. Key Performance Measures ! Resolution of questions posed by public officials and the general public in 3 work days by FY 2001. ! Increase of itinerate contacts (home visits, workshops in rural locations, etc.). FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A N/A 9.0 6.0 4.0 3.0 N/A Baseline 5% 8% u Goal 3 - To increase Commission efficiency through improvements in Information Technology (IT) and training employees to use automated resources. Key Performance Measures ! Implement Information Technology Strategic Plan objectives for FY 1999. ! Implement Information Technology Strategic Plan objectives for FY 2000 ! Implement Information Technology Strategic Plan objectives for FY 2001 ! Increase PCs which comply with agency standards by 38% by FY 2001. ! Through automation, reduce # of weekly interoffice deliveries between office locations in the Phoenix Metropolitan area. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A N/A 100% N/A N/A N/A N/A N/A 100% N/A N/A N/A N/A N/A 100% Baseline 3% 6% 10% 15% 10 10 7 5 5 u Goal 4 - To increase Commission efficiency by implementing a Training Department, responsible for developing a formal training program to enhance employee skills and knowledge. The Training Department will comply with mandates to provide supervisor development programs. Key Performance Measures Agency Goals and Key Performance Measures: Health and Welfare ! Establish customer service programs for each Division, requesting feedback from the clients being served. ! Establish internal customer service programs for major work units. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Increase administrative employee productivity by 22% by FY 2001. ! Increase the average training hours invested per employee Veterans' Service Commission FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A Baseline 6% 7% 7.5% N/A Baseline 3% 5% 6% Page 313 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS VSA.1 VSA.2 PROGRAM SUMMARY VETERANS AFFAIRS PROGRAM SUMMARY VETERANS CONSERVATORSHIP Contact: David P. Wheeler, Administrator Phone: 255-4183 Contact: Susan Cooper, Administrator Phone: 248-1554 A.R.S. 41-603 et seq. A.R.S. 14-3203, 14-3301 and A.R.S. 41-605 et seq. Program Mission: Program Mission: To provide a network of Veterans Service Officers (VSOs) who give information, counsel and assistance to veterans, their dependents and survivors in matters pertaining to federal and state benefits earned by honorable service in the armed forces of the United States. To provide Fiduciary Services to veterans and their eligible dependents who may be elderly, mentally or developmentally impaired, or otherwise at risk. Program Description: The Veterans Service Division has offices located in Flagstaff, Lake Havasu City, Phoenix, Prescott, Sierra Vista, Tucson and Yuma. Veterans Service Officers from these offices travel to all 15 counties, developing and filing claims for federal and state benefits in areas of disability, pension, insurance, burial, education, home loan, social security and other social services. The Division also coordinates state patriotic events and participates in community outreach efforts to heighten the awareness of veterans benefit issues. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate Program Description: The Fiduciary Division manages a program that serves as conservator, guardian/conservator, payee or custodian for incompetent veterans, spouses and dependent children. The program is funded by assessments charged for serving as conservator of the estate of a veteran or beneficiary. Monthly revenues are deposited with the State Treasurer into a conservator fund, which is returned annually to the Commission through the budget appropriation process. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 477.1 0.0 0.0 0.0 528.0 0.0 0.0 0.0 542.1 0.0 0.0 935.1 0.0 0.0 0.0 964.9 0.0 0.0 0.0 1,005.1 0.0 0.0 0.0 Program Total 477.1 528.0 542.1 Program Total 935.1 964.9 1,005.1 FTE Positions 16.0 16.0 16.0 FTE Positions 25.0 25.0 25.0 Program Goals and Performance Measures: u Goal 1 - To provide counsel and assistance on benefits to veterans and other eligile persons statewide. Performance Measures ! Increase veteran contacts by 26% by FY 2001 ! Increase Non-VA benefit claims for veterans by 8% by FY 2001 ! Increase VA claims filed by 30% by FY 2001 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 91,391 100,530 106,562 111,890 115,153 7,918 8,076 8,238 8,403 8,551 14,688 16,157 17,126 17,983 19,094 outreach presentations by 21% by FY 2001 ! Increase frequency of Veteran Bulletin publication to provide more timely information ! Increase total publications distributed statewide by 21% by FY 2001 Page 314 FY 1997 Actual 72 FY 1998 Expected 76 FY 1999 Expected 79 FY 2000 Expected 83 FY 2001 Expected 87 Quarterly Quarterly Bimonthl Bimonthl Bimonthl y y y 36,199 39,094 41,441 43,098 Performance Measures ! Increase reports filed prior to appointment anniversary date. ! Increase reports completed within 90 days of initial appointment . 43,800 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 75% 90% 93% 95% N/A 90% 94% 96% 98% u Goal 2 - To probate and/or distribute decedents estates in a timely and efficient manner. Performance Measures ! Small estates ( under $30 u Goal 2 - To increase information services provided by the Commission to the general public. Performance Measures ! Increase workshops and other Program Goals and Performance Measures: u Goal 1 - To provide timely and accurate annual accounting and guardian reports for each client as required by law. thousand) distributed within 180 days from date of death. ! Other probate cases closed within two years of appointment as personal representative FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A Baseline 85% 89% 92% N/A Baseline 85% 89% 92% u Goal 3 - To provide social services to those incapacitated veterans who are clients of the Fiduciary Division. Performance Measures ! Through the addition of Human FY 1997 Actual N/A FY 1998 Expected 1:120 FY 1999 Expected 1:102 FY 2000 Expected 1:88 FY 2001 Expected 1:78 Services Specialist staff, reduce the caseload per Social Workers. Veterans' Service Commission Health and Welfare 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS VSA.3 maximize the quality of life of each resident and allow residents to function at their highest level. There are 150 beds designated as skilled nursing care and 50 beds for a specialized Wandering/Dementia Unit. Programs are aimed at meeting long and short term health care needs and encouraging wellness through preventive and rehabilitative services offered. ($ Thousands) Funding and FTE Amounts: PROGRAM SUMMARY EDUCATION Contact: Darrell B. Cooper, Administrator Phone: 255-5395 A.R.S. 41-603, U.S. Code Title 38 and Title 10 Program Mission: To approve and supervise programs of study offered by educational institutions in Arizona for the training of veterans and other eligible persons. Program Description: By law, the Commission is designated as the "State Approving Agency," responsible for approving and supervising all institutions that offer education to veterans and other eligible persons. The Arizona Veterans Service Commission has a contract with the US Department of Veteran Affairs (VA) which is administered by the Education Division. All expenses incurred by the Education Division are reimbursed by federal funds. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 158.9 0.0 0.0 0.0 165.7 0.0 0.0 0.0 165.7 Program Total 158.9 165.7 165.7 FTE Positions 4.0 4.0 4.0 Program Goals and Performance Measures: u Goal 1 - To approve programs of education for Arizona veterans and other eligible persons. Performance Measures ! Approved actions completed within established VA timeframes ! Approvals accepted by VA ! Achieve 4.2 out of 5.0 satisfaction rating on institution surveys ! Achieve a "Satisfactory" (the highest possible rating) on the State Approving Agency selfevaluation from the Joint Peer Review Group. VSA.4 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100% 99% 99% 99% 99% 99% 4.7 99% 4.2 99% 4.2 99% 4.2 99% 4.2 Satis. Satis. Satis. Satis. Satis. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 9,122.4 0.0 0.0 0.0 8,009.2 0.0 0.0 Program Total 6,829.2 9,122.4 8,009.2 FTE Positions 202.5 202.5 202.5 Program Goals and Performance Measures: u Goal 1 - To ensure that all work units cooperatively provide physical, rehabilitative, social, spiritual, intellectual, emotional and environmental services to residents; and meet multiple licensure requirements specific to their departments. Performance Measures ! Achieve "Excellent Performance" on the Quality Rating Certificate from the Department of Health Services. ! Achieve "Satisfactory" (the highest rating) performance from the US Veterans Affairs Survey Team. ! Ensure that Minimum Data Sets (MDS) comply with electronic filing requirements and edit checks by FY 1998. ! Achieve a 90% satisfactory rating on annual customer service survey Contact: Mae Giesner, Administrator Phone: 248-1567 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected Standard Excellent Excellent Excellent Excellent Satis. Satis. Satis. Satis. Satis. N/A 100% 100% 100% 100% N/A N/A 90% 90% 90% FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 100% 100% 100% 100% 124 180 185 188 190 u Goal 3 - To expand medical community interaction through personal appointments and other contacts to market the Arizona State Veteran Home. A.R.S. 41-608.01 Program Mission: To provide high quality, comprehensive care and cost-effective services to residents. Program Description: The Arizona State Veteran Home provides different levels of nursing care and provides integrated health services in order to Health and Welfare FY 1997 Actual u Goal 2 - To prepare for the Prospective Payment System (PPS) being phased in by Medicare. Medicare will pay a predetermined amount for Medicare patients, forcing nursing facilities to become more efficient. The system also requires that facilities assess their Minimum Data Set (MDS) system to ensure all monies due are properly billed. electronic submission system for MDS data and Resource Utilization Groups (RUG) by FY 1998. ! Achieve and maintain 95% average daily occupancy by FY 2001 (excludes "bed holds"). STATE VETERAN HOME FY1999 Estimate 0.0 6,829.2 0.0 0.0 Performance Measures ! Convert from a manual to an PROGRAM SUMMARY FY1998 Estimate Performance Measures ! Achieve 1997 Marketing Plan objectives by FY 1999 ! Achieve 1998 Marketing Plan objectives by FY 2000. ! Achieve 1999 Marketing Plan objectives by FY 2001 Veterans' Service Commission FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 50% 100% N/A N/A N/A N/A 50% 100% N/A N/A N/A N/A 50% 100% Page 315 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Increase resident-requested FY 1997 Actual FY 1998 Expected 67 outings by14% by FY 2001 ! Triple physicians caring for residents in the facility ! Increase health-related/geriatric informational meetings hosted. 70 FY 1999 Expected 72 FY 2000 Expected 75 FY 2001 Expected 77 2 2 4 6 7 0 Baseline 10% 8% 6% (i.e., division policies) available on the network by 40% by FY 2001 ! Implementation of the IT ThreeYear Plan for FY 1999. ! Implementation of the IT ThreeYear Plan for FY 2000. ! Implementation of the IT ThreeYear Plan for FY 2001. FY 1997 Actual FY 1998 Expected N/A Baseline FY 1999 Expected FY 2000 Expected FY 2001 Expected 25% 25% FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 100% N/A N/A N/A N/A N/A 100% N/A N/A N/A N/A N/A 100% 11% u Goal 9 - To ensure the financial viability of ASVH through automation, process re-engineering (streamlining work), and cost savings. N/A Performance Measures ! Through automation, reduce the N/A N/A N/A 100% N/A N/A N/A N/A N/A 100% time required to process a purchase requisition by 25% ! Through automation, reduce the # of outgoing fax transmissions by 25% by FY 2001. ! Through automation, implement an Energy Conservation Plan to monitoring and evaluate energy usage. ! Implement Energy Conservation Program objectives to monitor and evaluate energy usage for FY 1999. FY 1999 Expected FY 2000 Expected FY 2001 Expected 6% $50,000 0 u Goal 6 - To maintain a safe and secure environment for residents and staff by ensuring the physical plant is properly equipped and maintained, Department Heads monitor safety and security issues, and that staff receive safety training. preventative maintenance database to accommodate capitol investment plan by FY 1999 ! Department Heads will achieve 98% compliance with safety inspections (self assessments) by FY 99. ! Achieve 95% compliance by FY 98 with annual safety training (i.e., back injury reduction) for all employees ! Conduct safety inspections and hold required disaster drills 100% 15% N/A Baseline 4% 5% ASVH clerical pool by increasing completed requests by 16% by FY 2001 ! Reduce nursing registry expenses $669,756 $350,000 $210,000 $100,000 ! Reallocate staff as necessary to 0 1 16 2 cover key areas (such as MIS, nursing pool, and Adult Day Care) by FY 2000 Performance Measures ! Expand the current facility-wide Program objectivesfor FY 1999. ! Implement Adult Day Care Program objectives for FY 2000 ! Implement Adult Day Care Program objectives for FY 2001 N/A FY 1998 Expected N/A Baseline FY 1997 Actual Performance Measures ! Implement Adult Day Care 100% FY 1997 Actual FY 2001 Expected u Goal 8 - To establish an Adult Day Care Program which will provide services for physically-challenged and older veterans who require care, supervision and/or social stimulation during the day. N/A FY 1998 Expected FY 2000 Expected of individual volunteers by 212%. N/A FY 1997 Actual FY 1999 Expected 10% u Goal 5 - To increase Division efficiency through streamlining human resource functions, work simplification, and utilizing inhouse clerical and nursing pool personnel. Performance Measures ! Increase the productivity of FY 1998 Expected of volunteer group activities. ! By FY 2001, increase the number u Goal 4 - To implement the 3-year Information Technology (IT) Plan for the Division (which may include such automation as expansion of the current facility database [ADL]; electronically filing Minimum Data Sheets [MDS2]; implementing pharmacy software; using digital signatures/electronic forms; reducing paperwork; and accessing both Federal and State resources on the Internet). Performance Measures ! Increase information resources FY 1997 Actual Performance Measures FY 1999 Expected FY 2000 Expected FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A Baseline 8% 10% 5% N/A Baseline 8% 10% 5% N/A Baseline 10% 50% 75% N/A N/A 100% N/A N/A ! Implement Energy Conservation N/A N/A N/A 100% N/A Program objectives to monitor and evaluate energy usage for FY 2000. ! Implement Energy Conservation Program objectives to monitor and evaluate energy usage for FY 2001. N/A N/A N/A N/A 100% u u u u u u FY 2001 Expected N/A 25% 100% 100% 100% N/A 80% 98% 98% 98% N/A 95% 95% 95% 95% 100% 100% 100% 100% 100% u Goal 7 - To increase social interaction and enhance quality of life for residents through individual and group volunteer efforts. Performance Measures ! By FY 2001, increase the average monthly hours of regularly scheduled volunteers by 125%. ! By FY 2001, double the number Page 316 FY 1997 Actual FY 1998 Expected N/A Baseline 8 12 FY 1999 Expected FY 2000 Expected FY 2001 Expected 50% 25% 20% 16 16 16 Veterans' Service Commission Health and Welfare Inspection & Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS statutes and rules to protect the public from incompetence and unethical or unprofessional conduct by registrants. AGENCY/PROGRAM SUMMARY BOARD OF ACCOUNTANCY ABA Ruth R. Lee, Executive Director Contact: Ruth R. Lee, Executive Director 255-3648 A.R.S. 32-6 Agency/Program Mission: FY 1997 Actual Performance Measures ! Complaints/violations received ! Stipulations ! Orders ! Suspensions ! Revocations ! Hearings To protect the public's economic welfare by establishing and enforcing standards of qualification and accounting practice for persons certified as certified public accountants or public accountants and accounting firms registered by the Arizona State Board of Accountancy. u FY 1998 Expected 872 3 57 361 6 84 u u u FY 1999 Expected 1,000 5 60 300 15 95 u 1,000 5 60 300 10 95 FY 2000 Expected 1,000 5 60 300 10 95 FY 2001 Expected 1,000 5 60 300 10 95 u Agency/Program Description: The Accountancy Board regulates the profession of certified public accountants (CPAs) and public accountants by ensuring that registrants conduct themselves in accordance with the Board statutes and rules, in order to protect the public from misstated or misleading financial statements and reports, upon which business decisions are made. The board processes applications and administers the semiannual American Institute of Certified Public Accountants (AICPA) Uniform CPA Examination; certifies applicants for licensure as Arizona CPAs and public accountants; registers accounting firms owned by CPAs and public accountants; and reviews applications for biennial renewal of certificates to determine compliance with the Board's laws and rules. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,222.9 0.0 0.0 0.0 1,244.1 0.0 0.0 0.0 1,255.3 0.0 0.0 1,222.9 1,244.1 1,255.3 Capital Funds 0.0 0.0 0.0 Agency Total 1,222.9 1,244.1 1,255.3 FTE Positions 10.0 10.0 10.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To administer the qualifying AICPA Uniform CPA examination to persons who meet the requirements of A.R.S. § 32723. Performance Measures ! Exam applications received ! Grade release packets sent ! Successful candidates FY 1997 Actual 1,457 1,259 325 FY 1998 Expected 1,600 1,400 400 FY 1999 Expected 1,600 1,400 400 FY 2000 Expected FY 2001 Expected 1,600 1,400 400 1,600 1,400 400 u Goal 2 - To certify and register persons who meet the statutory requirements as certified public accountants and to register firms that meet the statutory requirements. Performance Measures ! Applications for certification ! Certificates issued ! Biennial renewal of certificates ! Firms registered ! Firm renewals FY 1997 Actual 455 436 3,935 50 625 FY 1998 Expected 520 500 4,500 60 600 FY 1999 Expected 570 550 5,000 60 600 FY 2000 Expected FY 2001 Expected 570 550 5,500 60 600 570 550 5,500 60 600 u Goal 3 - To process complaints and provide enforcement of Inspection and Regulation Board of Accountancy Page 317 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY DEPARTMENT OF AGRICULTURE AHA Sheldon Jones, Director Contact: Monica L. Klaschka, Chief of Strategic Planning and Budgeting 542-0951 Agency Mission: The Department is mandated to regulate all aspects of agricultural production and processing within the state, educate industry to foster compliance with applicable regulations, promote the general welfare of the agricultural community, inform the consumer, and protect the public health and safety. FY1997 Actual FY1998 Estimate FY1999 Estimate SAFETY AND Ø FOOD QUALITY ASSURANCE 4,075.2 5,411.7 5,567.8 PRODUCT Ø NON-FOOD QUALITY ASSURANCE 968.8 1,068.2 1,066.4 2,314.3 2,551.1 2,509.7 PROTECTION 4,344.6 4,159.9 3,888.7 373.5 403.8 413.8 792.4 910.8 849.0 Ø ADMINISTRATIVE SERVICES 4,282.6 4,033.5 4,487.5 Ø STATE AGRICULTURAL 2,073.1 1,854.2 1,839.3 MANAGEMENT PLANT AND Ø NATIVE CULTURAL RESOURCES 0.0 0.0 Agency Total 19,695.8 20,880.9 21,175.9 FTE Positions 436.2 437.8 412.5 Agency Goals and Key Performance Measures: u Goal 1 - To improve internal and external communication practices and customer satisfaction. ! Employees satisfied with overall management/employee communication practices ! Industry stakeholders rating the department’s quality of communication above average Ø LABORATORY Ø AGRICULTURAL CONSULTATION AND 145.7 164.2 167.0 TRAINING Ø COMMODITY DEVELOPMENT AND 325.6 323.5 386.7 Capital Funds 0.0 0.0 0.0 Agency Total 19,695.8 20,880.9 21,175.9 PROMOTION FY1997 Actual Operating Funds Subtotal +3% +7% +5% N/A Baseline +5% +5% +5% Key Performance Measures ! ADA employees completing job-related training in accordance with criteria established by programs and/or divisions ! Employees stating that current levels of job-related training fulfills their needs FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A N/A Baseline N/A Baseline + 5% + 5% +5% +5% +10% u Goal 3 - To increase awareness of the Department’s services to the general public. Key Performance Measures ! Press releases, guest columns, agriculture tip sheets, and radio actualities published ! Media requests fulfilled within the requested time line ! Media outlets rating public information service above average FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A 159% 181% 196% 209% N/A N/A Baseline +5% +5% N/A N/A Baseline +5% +5% u Goal 4 - To update ADA rules to improve clarity and consistency with Title 3 statutes. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ($ Thousands) Funding and FTE Summary: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds N/A Baseline u Goal 2 - To increase the job-related training of ADA employees. PROTECTION PESTICIDE COMPLIANCE & WORKER SAFETY FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ($ Thousands) Agency Summary: Ø PEST EXCLUSION AND 0.0 Key Performance Measures To regulate and support Arizona agriculture in a manner that encourages farming, ranching, and agribusiness while protecting consumers and natural resources. Agency Description: DISEASE, Ø ANIMAL OWNERSHIP & WELFARE Capital Funds FY1998 Estimate FY1999 Estimate 10,220.4 1,838.0 5,539.9 2,097.5 11,240.0 2,137.7 5,589.6 1,913.6 11,484.2 2,177.6 5,677.5 1,836.6 19,695.8 20,880.9 21,175.9 ! ADA rules rewritten AHA.1 N/A N/A 33% 67% 100% PROGRAM SUMMARY FOOD SAFETY AND QUALITY ASSURANCE Animal and Plant Services Divisions Contact: See subprogram summaries Title 3: Ch.3: Art.2-5;Ch.4: Art.1,3; Ch.5:Art.1; Ch.13 Program Mission: Page 318 Department of Agriculture Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To ensure that the public food supply meets established standards for quality and safety. Program Description: This program provides inspections for the safety and/or quality of meat, poultry, ratites, milk, eggs, and fresh produce. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,206.3 988.7 1,880.2 0.0 1,253.8 1,150.2 2,388.0 619.7 1,433.4 1,170.7 2,344.0 619.7 Program Total 4,075.2 5,411.7 5,567.8 FTE Positions 111.3 110.7 111.0 Subprogram Goals and Performance Measures: u Goal 1 - To maintain a regulatory system of effective inspections of meat and poultry products and the facilities in which they are processed and stored throughout the state. Performance Measures ! State meat and poultry facilities with Hazard Analysis Critical Control Point (HACCP) plans implemented ! Meat and poultry product tests in compliance with bacteria, drug, and chemical residue requirements ! Dairy farms and processing 4 Animal Products Food Safety and Quality Inspection 4 Fresh Produce Standardization and Inspection SUBPROGRAM SUMMARY AHA.1.1 ANIMAL PRODUCTS FOOD SAFETY AND QUALITY INSPECTION Contact: Joe Lane, Associate Director Phone: 542-3629 plants receiving on-site inspections at least four times per year ! Dairy samples in compliance Subprogram Mission: To protect against the distribution of unsafe, unwholesome, and improperly labeled meat, poultry, ratites, milk, and eggs. Subprogram Description: This subprogram is designed to help protect the public health and safety from microbiological, chemical, and physical food hazards or substandard quality resulting from the processing and packaging of meat, poultry, ratite, milk, and eggs. Slaughtering facilities and processors receive licensing and permitting services, on-site inspections, and testing of samples for microbiological, drug, and chemical residues. In addition to these services, egg and dairy facilities and farms are also regulated through a federal-state cooperative agreement with the United States Department of Agriculture (USDA). State and federal regulations are administered relating to the sale, packing, and movement of eggs and egg products. Inspection activities include egg products control, shell egg grading, butter grading, and milk tanker inspections. Poultry and eggs used in school lunch programs are also inspected for quality and safety. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,206.3 269.0 53.3 0.0 1,253.8 299.5 58.1 619.7 1,433.4 306.8 64.0 619.7 Program Total 1,528.6 2,231.1 2,423.9 FTE Positions 36.9 36.3 36.6 Inspection and Regulation FY 1999 Expected FY 2000 Expected FY 2001 Expected 0% 0% 27% 100% 100% 98% 98% 98% 98% 98% FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% 100% 96% 96% 97% 97% 97% u Goal 3 - To maintain an effective regulatory system of inspections of shell eggs, egg products, and the facilities in which they are processed and stored throughout the state. Performance Measures Title 3: Ch. 4: Art. 1,3; Ch. 5: Art. 1; Ch. 13 FY 1998 Expected u Goal 2 - To maintain an effective regulatory system of inspections of dairy farms, processing facilities, fluid milk, and milk products throughout the state. Performance Measures This Program Contains the following Subprograms: FY 1997 Actual FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Licensed egg dealers receiving 93% 95% 95% 95% 95% inspections at least four times per year ! Violation notices issued 150 140 140 130 130 SUBPROGRAM SUMMARY AHA.1.2 FRESH PRODUCE STANDARDIZATION AND INSPECTION Contact: Al Davis, Assistant Director Phone: 542-0943 Title 3: Ch. 3: Art. 2-5 Subprogram Mission: To inspect the quality of fresh produce in the marketing chain from farm to consumer through established standards of the Arizona or United States Department of Agriculture and applicable marketing orders. Subprogram Description: This subprogram inspects the quality of fresh produce in accordance with standards established either by the state of Arizona or the United States Department of Agriculture (USDA). State inspections are industry-funded and aid the Arizona citrus, fruit, vegetable, and nut industries, including growers, shippers, dealers, and commission merchants in complying with product quality standards. The purpose of state inspections is to ensure that any produce or nuts marketed within or exported from Arizona conform to state quality standards established for each commodity. Inspections encompass several areas, including quality, maturity, processing, labeling, storage, handling, and refrigeration of products. Under a cooperative agreement, USDA inspections are given by federal/state inspectors and take place primarily at the shipping point (point of origin), port-of-entry (Arizona-Mexico Department of Agriculture Page 319 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS border), or the terminal market (point of destination). USDA grade inspections are fee-based and given at the request of industry desiring either to market their produce under USDA quality grade standards, or to fulfill requirements for United States imports, exports, marketing orders, or military shipments. Federal/State inspectors also inspect watermelons and other identified produce entering Arizona from Mexico according to State quality standards. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 0.0 863.9 2,280.0 0.0 Program Total 2,546.6 3,180.6 3,143.9 FTE Positions 74.4 74.4 74.4 Subprogram Goals and Performance Measures: u Goal 1 - To maintain an effective system of fresh produce inspections and field monitoring activities. ! Increased hours devoted to site inspections or monitoring activities ! Industry satisfied that the amount of inspection services provided fulfills the purpose of ensuring that only quality produce reaches the market FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 15% 8% 6% 4% 0% 71% 72% 75% 77% 79% ! Increase in hours spent in marketplace inspections ! Cartons rejected (based on assumption that increased inspections will result in the additional identification of substandard produce in the marketplace) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 2% 2% 2% 2% 172,497 175,772 179,593 182,869 186,690 ! Applications returned to the FY 1997 Actual 12.2% FY 1998 Expected 10.1% FY 1999 Expected 9.1% FY 2000 Expected 8.2% FY 2001 Expected 7.7% This program serves to assure public confidence in the quality of feed, fertilizer, pesticide, forage, and seed products. (Pesticides include, but are not limited to, traditional crop protection agents, swimming pool chemicals, pet pest treatments, and household insecticides.) Regulation of the various industries are accomplished through two basic functions. First, regulatory processes are undertaken to register pesticides, fertilizers, and seeds and to issue licenses to feed, fertilizer, forage, and seed dealers. Secondly, enforcement activities are conducted by inspectors who confirm product registrations and dealer licensing, and who regularly sample feed, fertilizer, pesticide, and seed products to ensure that label statements, product guarantees, and applicable laws are adhered to. Inspectors also respond to individual consumer complaints regarding product quality concerns. ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1999 Estimate 350.5 686.4 31.3 0.0 306.4 699.2 60.8 0.0 Program Total 968.8 1,068.2 1,066.4 FTE Positions 18.6 18.6 18.5 FY 1997 Actual FY 1998 Expected N/A Baseline FY 1999 Expected +5% FY 2000 Expected +5% Performance Measures ! Pesticide, feed, or fertilizer FY 2001 Expected +5% FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 75% 85% 90% 93% 98% 90% 93% 95% 96% 97% u Goal 2 - To protect the interests of consumers by removing any non-food products identified as substandard in quality from the marketplace. Performance Measures ! Feed, fertilizer, and pesticide samples taken according to the sampling plan ! Feed, fertilizer, and pesticide manufacturers brought into compliance within 60 days of violation Page 320 FY1998 Estimate 389.3 578.8 0.7 0.0 applications processed within 40 working days of receipt ! Forage and seed applications processed within 10 working days of receipt u Goal 4 - To provide accurate and uniform federal-state inspection and grading services. ! Inspectors receiving above average scores during field staff checks by supervisors Program Description: Program Goals and Performance Measures: licensee for rework Performance Measures To protect the public’s interest by ensuring the quality of feeds, fertilizers, pesticides, forage, and seed. u Goal 1 - To provide accurate and timely licensing and registration services to customers as the first step to gaining compliance with feed, fertilizer, pesticide, forage, and seed regulations. u Goal 3 - To increase efficiency of administrative operations. Performance Measures Environmental and Plant Services Divisions Contact: Jack Peterson, Associate Director Phone: 542-3579 FY1997 Actual u Goal 2 - To ensure the quality of fresh products inspected in wholesale and retail operations. Performance Measures NON-FOOD PRODUCT QUALITY ASSURANCE Program Mission: 0.0 850.7 2,329.9 0.0 FY 1997 Actual PROGRAM SUMMARY Title 3: Ch. 1; Ch. 2: 2,3,5; Ch. 5; Ch. 15 FY1999 Estimate 0.0 719.7 1,826.9 0.0 Performance Measures AHA.2 Department of Agriculture FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 70% 75% 76% 78% 78% 100% 100% 100% 100% 100% Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Seed dealers receiving at least two FY 1997 Actual inspections per year ! Inspected seed samples in quality compliance ! Seeds receiving phytosanitary inspections later rejected at points of destination AHA.3 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 63% 68% 70% 72% 75% 71% 75% 78% 80% 85% 2% 2% 0% 0% 0% PROGRAM SUMMARY ANIMAL DISEASE, OWNERSHIP & WELFARE PROTECTION Animal Services Division This subprogram regulates the importation of livestock, poultry, ratites, live fish, dogs, cats, and non-restricted wildlife species into Arizona, and monitors the health of all livestock in coordination with the Livestock Inspection subprogram. This office is directed by the State Veterinarian who investigates disease outbreaks and, when appropriate, issues quarantines to protect livestock, poultry, ratites, fish, and non-restricted wildlife species. In addition, to eliminate the risk of importing diseased animals to Arizona, the State Veterinarian assists and advises the Sonoran Animal Disease Eradication program on measures that will improve the health of livestock in Sonora, Mexico. Finally, the subprogram also serves to protect public health by eradicating and preventing the reintroduction of animal diseases that are contagious to humans (zoonotic diseases). ($ Thousands) Funding and FTE Amounts: Contact: Joe Lane, Associate Director Phone: 542-3629 FY1997 Actual Title 3: Ch. 11; Ch. 12: 2-4; Ch. 13; Ch. 16 Program Mission: To protect agricultural animals from disease or abuse, livestock owners against theft, and the public from harmful livestock interactions. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 186.1 0.0 0.0 0.0 279.6 0.0 0.0 0.0 281.6 0.0 0.0 0.0 Program Total 186.1 279.6 281.6 FTE Positions 4.3 4.4 3.1 Program Description: This program regulates the importation of livestock, ratites, and live fish into Arizona to identify, diagnose, and prevent existing and emerging diseases that would threaten those industries and possibly compromise the supply of safe and wholesome animal products to the consuming public. It also monitors livestock ownership and movement, investigates cases of alleged livestock abuse and theft, and assists in containing livestock that endanger the public safety. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,222.8 0.0 91.5 0.0 2,393.7 0.0 157.4 0.0 2,402.2 0.0 107.5 0.0 Program Total 2,314.3 2,551.1 2,509.7 FTE Positions 59.2 59.3 58.3 Subprogram Goals and Performance Measures: u Goal 1 - To maintain an effective system of livestock and commercial fish disease surveillance and response. FY 1997 Actual Performance Measures ! Increase in field veterinarian visits to identified livestock auctions and concentrated feeding operations for livestock and fish ! Cases of secondary spread of livestock and fish disease due to direct contact ! Committee members satisfied with the Foreign Animal Disease Emergency Response System (FAD-ERS) plan and emergency drill results ! Cattle originating from Mexico and entering Arizona that were identified as being diseased FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 68% 28% 33% 20% 0 0 0 0 0 N/A Baseline 75% 90% 0 0 N/A 4 3 0 This Program Contains the following Subprograms: AHA.3.2 4 Animal Disease Control 4 Livestock Inspection AHA.3.1 SUBPROGRAM SUMMARY LIVESTOCK INSPECTION Contact: Joe Lane, Associate Director Phone: 542-3629 SUBPROGRAM SUMMARY ANIMAL DISEASE CONTROL Contact: Joe Lane, Associate Director Phone: 542-3629 Subprogram Mission: Title 3: Ch. 13; Ch. 16 To protect livestock owners from theft, the public from harmful livestock interactions, and livestock from abuse. A.R.S. 3-11, 3-12: Art. 2-4 Subprogram Mission: Subprogram Description: To protect and improve the health, quality, and marketability of Arizona animals and animal products by identifying, diagnosing, and preventing existing and emerging diseases, protecting humans from contagious animal diseases, and responding to emergencies. This subprogram regulates all facets of livestock ownership and movement and maintains documentation of livestock activity. The Arizona livestock industry, and the general public who own livestock, are regulated through inspections upon sale of animals, brand registration, and the issuance of equine ownership and Subprogram Description: Inspection and Regulation Department of Agriculture Page 321 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS hauling certificates. Subprogram activities include livestock health inspections, animal disease detection and surveillance, point-of-sale and/or livestock auction inspections, verification of ownership, resolution of ownership disagreements, recovery of missing and/or lost livestock, investigations of alleged livestock abuse, livestock theft investigations, and livestock seizures. The subprogram also assists in containing livestock that endanger the public safety. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,036.7 0.0 91.5 0.0 2,114.1 0.0 157.4 0.0 2,120.6 0.0 107.5 0.0 Program Total 2,128.2 2,271.5 2,228.1 FTE Positions 54.9 54.9 55.2 that attract pests, thereby also serving to reduce the necessity for pesticide applications. PORTS functions as the first line of defense in the detection and exclusion of harmful agricultural pests and diseases through the preliminary inspection of commercial vehicles at four major Arizona ports-of-entry. QUARANTINE/NURSERY functions to ensure that agricultural commodities meet quarantine requirements, to detect pests during initial inspections on high-risk nursery stock in holding areas, to give notice of pest abatements, and to certify that commodities are free of insects and plant diseases for export through phytosanitary inspections. SURVEY & DETECTION functions to detect insects and plant diseases within the interior of the State, prioritize designated target pests, and provide annual, delimiting, and post-treatment surveys. BOTANY functions to train inspectors in recognizing crop diseases (phytosanitary), as well as in the recognition and management of noxious weeds that threaten to invade grasslands, rangelands, and urban areas, which can result in serious economic and ecological outcomes if left unchecked. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Subprogram Goals and Performance Measures: u Goal 1 - To maintain an effective system of livestock inspection. FY 1997 Actual Performance Measures ! Cases solved regarding ! ! ! ! 67% livestock theft, missing livestock, or killing livestock belonging to another Stray livestock returned to owners Inspections completed within 12 hours of request Customers rating timeliness of livestock inspection activities above average "Cab Card" holders indicating above-average satisfaction with self-inspection program FY 1998 Expected FY 1999 Expected 76% 76% FY 2000 Expected FY 2001 Expected 76% 76% 3,110.1 33.9 130.9 613.8 Program Total 4,344.6 4,159.9 3,888.7 FTE Positions 111.7 104.6 90.6 50% 54% N/A N/A Baseline +2% +2% Program Goals and Performance Measures: +2% +2% u Goal 1 - To control cotton pests through agricultural practice of cotton plowdown. +2% +2% N/A Baseline N/A Baseline +10% FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected N/A Baseline FY 2000 Expected FY 2001 Expected +10% +10% Performance Measures ! Cotton acres in compliance with Plant Services Division Contact: Joseph Sigg, Associate Director Phone: 542-0996 A.R.S. 3-2: Art. 1, 1.1, 6.1 Program Mission: To ensure the provision of pest-free agricultural products and protect the public from agricultural pests through prevention, control, and eradication, thereby also reducing the necessity of pesticide applications. Program Description: This program integrates several function areas--each necessary to support the other--to prevent, control, and eradicate pests from agricultural products. COTTON functions to ensure that harvested cotton fields are quickly tilled to remove leftover plant host material FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 83% 87% 91% 95% 97% plow-down requirements ! Acres tilled by farmers after abatement notification 100% 100% 100% 100% 100% ! Industry rating timeliness of N/A N/A Baseline +4% +4% cotton inspection service above average u Goal 2 - To exclude agricultural pests from and manage existing pests within Arizona. PROGRAM SUMMARY PEST EXCLUSION AND MANAGEMENT Page 322 3,358.6 33.9 153.6 613.8 38% as suspicious for health reasons AHA.4 2,895.1 21.7 337.0 1,090.8 29% N/A ! Livestock identified by officers FY1999 Estimate 27% u Goal 2 - To assist the State Veterinarian in livestock disease surveillance and response. Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate Performance Measures ! Trucks rejected at ports or destination points ! Increase in interception of quarantine pests at ports and destination points ! Stakeholders (States and National Plant Board) rating overall ports services above average ! Average hours required to process and identify Imported Fire Ants at ports ! USDA rating on quarantine status of Arizona regarding Fruit Flies ! USDA rating on quarantine status of Arizona regarding the Gypsy Moth ! Hours PROJECTED to properly conduct annual surveys in highrisk nurseries ! ACTUAL hours conducting annual surveys in high-risk Department of Agriculture FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3.5% 4.2% 4.6% 5.0% 5.4% 70% 20% 13% 12% 11% N/A Baseline +4% +4% +4% 5 2 2 42 35 Pest-free Pest-free Pest-free Pest-free Pest-free Pest-free Pest-free Pest-free Pest-free Pest-free 9,468 9,468 9,468 9,468 9,468 1,400 2,087 1,743 9,468 9,468 Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected nurseries ! Actual to projected hours 15% 22% 18% 100% 100% conducting annual surveys in highrisk nurseries ! High-risk nurseries identified by 81 81 81 81 81 inspectors that require inspection ! High-risk nurseries receiving at 37% 58% 48% 100% 100% least one annual survey per year ! USDA rating on quarantine status Pest-free Pest-free Pest-free Pest-free Pest-free of Arizona regarding infestations of the IFA ! CTV samples (inspections) ! Residential trees newly identified 5,117 36 17,070 119 20,000 140 20,000 140 20,000 140 N/A Baseline + 1% + 1% as being infected with CTV ! Total pests intercepted by N/A Quarantine/Nursery inspectors that were identified as high-risk u Goal 3 - To effectively certify export shipments of agricultural commodities through federal phytosanitary inspections. Performance Measures ! Federal phytosanitary certificates FY 1997 Actual FY 1998 Expected N/A FY 1999 Expected N/A Baseline FY 2000 Expected Program Description: This program regulates the harvesting, transporting, and sale of native plants; assists in protecting archaeological and paleontological sites, caves and caverns; and investigates and prosecutes unlawful natural resource theft and destruction. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds receiving Country or State due to error of ADA inspectors ! Customers indicating that the timeliness of federal phytosanitary inspections is above average 0 N/A 0 195.8 208.0 0.0 0.0 200.7 213.1 0.0 0.0 Program Total 373.5 403.8 413.8 FTE Positions 9.6 9.6 9.4 Program Goals and Performance Measures: FY 2001 Expected +5% +5% 0 0 0 N/A Baseline +5% +5% u Goal 4 - To identify seed and grain fields infected by Karnal bunt disease to prevent disease spread. Performance Measures ! Samples indicating evidence of FY 1997 Actual FY 1998 Expected 0.11% Karnal bunt disease (bunted kernals) ! Quarantined seed or grain fields where Karnal bunt disease has been found 4 FY 1999 Expected 0.09% 0.08% 3 FY 2000 Expected 0.08% 2 FY 2001 Expected 0.0% 1 0 u Goal 5 - To increase the ability of inspectors to correctly identify regulated noxious weeds. FY 1997 Actual Performance Measures ! Suspect weed specimens 4.1% submitted by inspectors later confirmed by laboratory analysis to be regulated, restricted, or prohibited ! Individuals rating overall weed training above average FY 1998 Expected FY 1999 Expected 10% 20% FY 2000 Expected 30% u Goal 1 - To provide effective inspection, monitoring, and investigation services to protect natural and cultural resources. FY 2001 Expected 40% Performance Measures ! Inspections and surveys completed ! Native plants or artifacts confiscated following the identification of illegal activities ! Investigations completed FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,460 128 1,368 130 1,485 70 1,500 70 1,500 70 82% 85% 87% 87% 87% u Goal 2 - To provide efficient and cost-effective services to our customers and the general public. Performance Measures ! Decrease in errors made on permits ! Reduction in processing time for permits ! Customers rating overall services above average FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 24% 25% 25% 22% N/A N/A - 10% - 10% - 10% N/A N/A Baseline +5% +3% u Goal 3 - To increase education and understanding of resource protection issues involving the public, industry, governmental agencies, and ADA staff. Performance Measures ! Individuals indicating that FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected N/A Baseline FY 2000 Expected FY 2001 Expected +3% +3% workshop and training sessions are above average N/A Baseline +5% +5% +5% AHA.6 AHA.5 FY1999 Estimate 173.4 200.1 0.0 0.0 issued within 4 hours of request ! Shipments later rejected by FY1998 Estimate PROGRAM SUMMARY NATIVE PLANT AND CULTURAL RESOURCES PROTECTION Plant Services Division Contact: Joseph Sigg, Associate Director Phone: 542-0996 PROGRAM SUMMARY PESTICIDE COMPLIANCE & WORKER SAFETY Environmental Services Division Contact: Jack Peterson, Associate Director Phone: 542-3579 A.R.S. 3-2: Art. 6 Program Mission: A.R.S. 3-7 Program Mission: To protect public health, agricultural workers, and the environment by ensuring the proper use of crop protection products. To protect and conserve Arizona's native plants, historical sites, and other natural resources for present and future generations to enjoy and appreciate. Program Description: Inspection and Regulation This program seeks to ensure the proper use and application of crop Department of Agriculture Page 323 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS protection products. Inspectors confirm compliance with laws and rules by monitoring pesticide use. In addition, training and testing is provided to private and commercial pesticide applicators to ensure competency for certification. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 452.5 0.0 48.1 291.8 529.2 0.0 48.1 333.5 531.1 0.0 25.0 292.9 Program Total 792.4 910.8 849.0 FTE Positions 17.0 17.3 17.3 Research Council, Arizona Wine Commission, and the Agricultural Employment Relations Board. Human resources and payroll services are provided to the Arizona Cotton Research and Protection Council. (It should be noted that the budget for this program includes $2,569,000 for FY 1997 and $2,287,000 for FY 1998 which do not support the program in any way. These monies are managed either in behalf of Councils, or are simply held in the program’s budget for “pass-through” purposes.) ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Goals and Performance Measures: FY1998 Estimate FY1999 Estimate 1,389.7 0.0 2,823.6 69.3 1,431.5 0.0 2,518.9 83.1 1,683.9 0.0 2,720.5 83.1 Program Total 4,282.6 4,033.5 4,487.5 FTE Positions 52.8 64.6 67.9 u Goal 1 - To ensure the safety of pesticide workers and handlers. Performance Measures ! Worker safety issues identified as FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 18% 18% 18% 18% 100% 100% 100% 100% 100% being out of compliance ! Agricultural employers brought into compliance with worker safety regulations within 60 days of initial violation u Goal 2 - To protect the public from unlawful pesticide exposure. Performance Measures ! Consumer complaint cases FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 34 25 24 23 22 13 10 10 9 9 N/A 2.0% 1.9% 1.8% 1.7% N/A 17 16 15 14 alleging misuse of pesticides by commercial applicators ! Investigated consumer complaint cases confirming misuse of pesticides by commercial applicators ! Pesticide applicators committing pesticide “use” violations ! "Use" violations AHA.7 u Goal 1 - To provide accurate and timely financial services in areas of accounts payable, payroll, employee travel claims, and financial reports. Performance Measures ! Vendor claims processed within 5 days of receipt ! Paychecks issued accurately ! Employee travel claims processed within 10 days of receipt ! Financial reports that meet internal checks for compliance with established standards for timeliness, accuracy, and readability ! Internal customers agreeing that financial reports given them complied with all established standards FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 91% 93% 94% 95% 96% 97% 96% 98% 96% 98% 96% 98% 96% 98% 96% N/A N/A 90% 93% 96% N/A N/A Baseline +2% +2% u Goal 2 - To ensure the timeliness of human resource support in the areas of employee relations, personnel recruitment, and training. PROGRAM SUMMARY ADMINISTRATIVE SERVICES Department Administration Performance Measures ! HRMS data entries processed Contact: Joe Sigg, Deputy Director Phone: 542-0998 A.R.S. 3-1: Art. 1; 3-554, 526.03, 588, 468.03, 1084 Program Mission: To provide leadership and ensure timely and efficient support services to all Department of Agriculture programs and contracted industry councils. Program Description: This program encompasses the Office of the Director and Administrative Services. The Office of the Director includes legislative services, rules, legal services, strategic planning, and public information. Administrative Services serves each departmental program with accounting, payroll, budgeting, human resources, training, information technology, procurement, and facilities management services. Accounting and budgeting services are also provided to the Arizona Citrus Research Council, Arizona Grain Research and Promotion Council, Arizona Iceberg Lettuce Page 324 Program Goals and Performance Measures: within 3 working days ! HRMS data entries processed accurately ! External personnel requisitions sent to DOA HR within 2 working days of original request ! New hires receiving new employee orientation within 30 days of hire ! New hires stating that new employee orientation fulfills their needs FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 75% 90% 95% 95% 95% 97.7% 98% 98% 98% 98% 75% 85% 90% 90% 90% N/A N/A Baseline + 5% + 5% N/A N/A Baseline + 5% + 5% u Goal 3 - To maximize ADA staff computer efficiency. Performance Measures ! Decrease in number of computer repair or software-related service calls ! ADA employees indicating the amount of computer training fulfills their needs Department of Agriculture FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A Baseline - 7.5% - 5% - 5% N/A Baseline +5% +5% +5% Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Employees rating MIS services FY 1997 Actual FY 1998 Expected FY 1999 Expected N/A Baseline FY 2000 Expected +5% FY 2001 Expected +5% +5% above average Performance Measures ! Quality assurance plans written ! Quality assurance plans u Goal 4 - To disseminate industry information and provide administrative support to Commodity Councils and the Agricultural Employment Relations Board (AERB). Performance Measures ! Council survey responses indicating that ALL administrative support services contracted for were completely met during the year ! Council chairpersons rating administrative support services above average FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected FY 2000 Expected N/A Baseline analyses performed for regulatory enforcement and other customers. +0.5% N/A Baseline FY 1999 Expected 17% 17% FY 2000 Expected 58% 25% FY 2001 Expected 100% 33% 100% 42% u Goal 3 - Improve the quality of regulatory samples received. +0.5% +5% +5% FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected FY 2000 Expected N/A Baseline FY 2001 Expected +2% +2% quality assurance criteria as determined by lab analysts AHA.9 AHA.8 17% 17% FY 1998 Expected implemented with full data tracking FY 2001 Expected Performance Measures ! Evaluated samples meeting all N/A FY 1997 Actual PROGRAM SUMMARY AGRICULTURAL CONSULTATION AND TRAINING PROGRAM SUMMARY STATE AGRICULTURAL LABORATORY Agricultural Consultation & Training State Agricultural Laboratory Contact: Brett Cameron, Assistant Director Phone: 542-0984 Contact: Dwight Harder, Assistant Director Phone: 253-1920 A.R.S. 3-109.01 A.R.S. 3-1: Art. 4 Program Mission: Program Mission: To support the Department and other regulatory agencies in protecting consumers and natural resources through the provision of quality laboratory services. Program Description: This program provides scientific analyses of regulatory samples in areas such as meat and dairy products; fruits and vegetables; feeds, fertilizers, and pesticides; insects and plant diseases; etc. Analyses determine if agricultural products meet labeling specifications and provide authoritative identification and detection of biological organisms and residue level contaminates that affect the public and the environment. The program also provides technical resource expertise and training to the Department and other agencies, including lab and sampling certification services. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,196.8 0.0 303.8 572.5 1,408.7 0.0 230.5 215.0 1,448.6 0.0 175.7 215.0 Program Total 2,073.1 1,854.2 1,839.3 FTE Positions 49.0 46.1 32.5 Program Goals and Performance Measures: u Goal 1 - To increase customer satisfaction with laboratory services. Performance Measures ! Overall customer satisfaction rating for lab services ! "High priority" sample analyses completed by the due date FY 1997 Actual FY 1998 Expected N/A Baseline N/A FY 1999 Expected FY 2000 Expected To guide the agricultural community in a non-enforcement posture on regulatory matters administered by the Arizona Department of Agriculture. Program Description: Through requested On-Site Visits (OSV), program staff provide nonregulatory advice to the agricultural community on how to comply with state statutes, regulations, policies, and federal mandates that the Arizona Department of Agriculture is responsible for administering. This program also provides advice and consultation to the racing industry to ensure compliance with those sections of Title 5, sections 104 or 106 that deal with agricultural matters. No regulatory actions may be taken as a result of the OSV, except in cases of imminent danger. The final product of the OSV is a comprehensive, detailed report outlining recommendations to increase compliance with specific issues of regulatory concern. This program was first established in FY 1995. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 39.6 48.7 5.5 51.9 43.2 59.2 13.3 48.5 75.6 60.7 18.6 12.1 Program Total 145.7 164.2 167.0 FTE Positions 3.0 3.0 3.0 Program Goals and Performance Measures: FY 2001 Expected +2% +2% +2% N/A Baseline +2% +2% u Goal 1 - To foster voluntary compliance with laws and regulations. u Goal 2 - To improve the quality of sample identifications and Inspection and Regulation Department of Agriculture Page 325 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Compliance assistance issues reported to client along with suggestions for correction within 15 days of the OSV ! Compliance assistance issues corrected by time a follow-up visit is given (national avg. is 85%) ! Customers indicating they would use the services of the ACT program again ! Customers indicating they would FY 1997 Actual FY 1998 Expected 95% FY 1999 Expected 95% FY 2000 Expected 95% 95% FY 2001 Expected 95% Performance Measures ! Participating farmers and ranchers 87% 90% 90% 90% 90% N/A 100% 100% 100% 100% N/A 100% 100% 100% 100% refer the services of the ACT program to others AHA.10 u Goal 1 - To stimulate the sales of Arizona agricultural commodities. PROGRAM SUMMARY COMMODITY DEVELOPMENT AND PROMOTION Commodity Development and Promotion Contact: Sheldon R. Jones, Director Phone: 542-0900 committed to labeling their products with the "Arizona Grown" logo ! Participating retailers using the "Arizona Grown" logo to identify their products on ad ! Industry contributions to promote "Arizona Grown" products (cash and "in kind") ! Arizona industry contributions to international promotion efforts ! Consumers surveyed who are familiar with the "Arizona Grown" logo ! Increase in domestic and international trade inquiries ! Total reported increase in sales due to domestic and international program efforts FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 10% 15% 20% 25% 13% 38% 50% 75% 75% $40,000 $70,000 $77,000 $84,700 $93,170 $113,000 $198,000 $250,000 $325,000 $400,000 25% No survey 30% No survey 35% N/A 83% 18% 15% 13% $730,000 $1.55 mill. $1.55 $1.6 mill. mill. $1.625 mill. A.R.S. 3-102(B)(4) and 3-3: Art. 1 u Program Mission: u u u u u To foster the domestic and international consumption of Arizona agricultural commodities. Program Description: This program promotes economic growth in Arizona through marketing activities that stimulate domestic and export sales of Arizona farm and food products, by educating Arizonans about the advantages of choosing Arizona grown foods, and by encouraging agricultural development. INTERNATIONAL efforts include: promoting international marketing opportunities to Arizona farmers, ranchers, and food processors; linking foreign buyers with domestic sellers; participating at international food shows; organizing export seminars, field tours, and trade missions; creating bilingual materials to educate international buyers; assisting Arizona exporters with USDA export requirements, and organizing the Arizona-Mexico Commission, Agribusiness Committee, and Livestock Committee. DOMESTIC efforts include: emphasizing a “buy local” campaign that promotes Arizona products to Arizona retailers and consumers; creating and distributing informational materials to consumers and buyers regarding Arizona agriculture; implementing promotional programs with individual commodity groups; coordinating with the media to enhance consumer awareness of Arizona Grown logo; working with local farmers and ranchers to use the Arizona Grown logo on products; and encouraging domestic buyers to use Arizona agricultural commodities in the development of their own products. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 254.9 0.0 49.5 21.2 275.0 0.0 48.5 0.0 292.2 0.0 94.5 0.0 Program Total 325.6 323.5 386.7 FTE Positions 4.0 4.0 4.0 Program Goals and Performance Measures: Page 326 Department of Agriculture Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS APA.1 AGENCY SUMMARY PROGRAM SUMMARY LICENSURE/CERTIFICATION/REGULATION BOARD OF APPRAISAL Contact: Shirley L. Berry, Executive Director Phone: 542-1539 APA Shirley L. Berry, Executive Director Contact: Shirley L. Berry, Executive Director 542-1539 A.R.S. 32 Chap. 36 Program Mission: Agency Mission: To promote quality real estate appraisal in Arizona that protects the health, safety, and welfare of the public. Agency Description: The State Board of Appraisal processes the applications of those applying for real estate appraiser licensure, certification or tax agent registration, assuring that all candidates meet the education and experience requirements as set forth by the Appraisal Qualification Board of the Appraisal Foundation. The Board acts as a disciplinary body to ensure conformity to the statutes, rules and regulations governing the Board. In addition to protecting the interests of the general public, the Board provides services for the appraisers, course providers, property tax agents, other state appraisal boards and lending institutions. These functions are accomplished through implementation and enforcement of the provisions of Title XI of the Financial Institutions Reform, Recovery and Enforcement Act of 1989, and state statutes applicable to real estate appraisers and property tax agents. To protect the health, safety and welfare of the public while promoting quality real estate appraisals in Arizona. Program Description: The Board of Appraisal processes the applications of those applying for real estate appraiser licensure or certification, assuring that all candidates meet the education and experience requirements as set by the Appraisal Qualification Board of the Appraisal Foundation. The Board acts as a disciplinary body to ensure conformity to the statutes, rules and regulations governing the Board. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 277.1 0.0 0.0 0.0 288.8 0.0 0.0 0.0 294.2 0.0 0.0 Program Total 277.1 288.8 294.2 FTE Positions 4.0 4.0 4.0 ($ Thousands) Agency Summary: FY1997 Actual FY1998 Estimate FY1999 Estimate Ø LICENSURE/CERTIFICATION 277.1 288.8 294.2 Ø TAX AGENT REGISTRATION 0.0 0.0 0.0 Capital Funds 0.0 0.0 0.0 Agency Total 277.1 288.8 294.2 /REGULATION ($ Thousands) Funding and FTE Summary: FY1997 Actual FY1998 Estimate FY1999 Estimate Program Goals and Performance Measures: u Goal 1 - To ensure that licensure/certification is granted only to candidates that are competent and meet the Uniform Standards of Professional Appraisal Practice. Performance Measures ! Complaints received against appraisers ! Resolutions of complaints ! Appraisers with more than one complaint filed FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 98 130 120 120 100 75 10 100 13 100 10 100 8 100 6 0.0 277.1 0.0 0.0 0.0 288.8 0.0 0.0 0.0 294.2 0.0 0.0 u Goal 2 - To efficiently process applications and license/certify appraisers. 277.1 288.8 294.2 Capital Funds 0.0 0.0 0.0 Agency Total 277.1 288.8 294.2 FTE Positions 4.0 4.0 4.0 approval ! Average days from receipt of test scores to licensure/ certification ! Average days from receipt of nonresident application to licensure/certification ! Percent receiving licenses/ certificates per applications received General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal Agency Goals and Key Performance Measures: u Goal 1 - To ensure that licensure/certification is granted only to candidates that are competent and meet the Uniform sdtandards of Professional Appraisal Practice. Key Performance Measures ! Complaints received against appraisers Page 328 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 98 130 120 120 100 Performance Measures ! Average days from receipt to test FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 30 30 25 25 25 3 3 2 2 2 2 2 2 2 2 95 93 92 93 93 u Goal 3 - To achieve reciprocity with all other states who have like education and experience requirements. Performance Measures ! Requests for reciprocity sent from Arizona to other states ! Reciprocity responses received from other states ! States with signed reciprocity agreements with Arizona Board of Appraisal FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 10 20 10 20 10 10 5 5 5 5 20 25 30 35 40 Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 4 - To expedite investigation of complaints and provide enforcement when necessary to protect the public from incompetent and unethical conduct. FY 1997 Actual Performance Measures ! Disciplinary actions ! Recidivism rate for those FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 30 4 37 4 30 3 30 3 35 2 ! Average days from receipt of 224 180 180 180 180 complaint to resolution ! Average annual backlog 100 50 25 25 25 receiving disciplinary action APA.2 PROGRAM SUMMARY TAX AGENT REGISTRATION Contact: Shirley L. Berry, Executive Director Phone: 542-1539 A.R.S. Title 32, Chapter 36 Program Mission: To protect the welfare of the public by providing an accurate, up-todate registry of property tax agents in the state registration program. Program Description: The Board of Appraisal registers those wishing to conduct property tax appeals for property owners and keeps a record of those participating in the state for the public. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Program Goals and Performance Measures: u Goal 1 - To maintain an up-to-date list of all registered Property Tax Agents. FY 1997 Actual Performance Measures ! Processing days from receipt of registration until name appears on list ! Days from receipt of renewal form until the list is updated u Inspection and Regulation u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1 1 1 1 1 1 1 1 1 1 u u u Board of Appraisal Page 329 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures STATE BANKING DEPARTMENT BDA Richard Houseworth, Superintendent Contact: John Coyle, Deputy Superintendent 255-4421 Agency Mission: To regulate and supervise the financial institutions and enterprises of Arizona according to statute and in ways that will promote integrity within the financial services industry and not unreasonably impede economic growth or business activity. Agency Description: The State Banking Department is charged with the licensing, supervision and regulation of state chartered financial institutions and enterprises. The supervisory role is twofold: 1) ensuring the safety and soundness of state chartered financial entities; and 2) verifying compliance with applicable state and federal laws. The Department also investigates complaints which are filed by consumers against licensed entities where violations of state law or rules have been alleged, and directs appropriate remedial action if the violations are substantiated. The Department serves approximately 2,500 entities licensed to conduct business in the State, as well as Arizona citizens who receive services from these companies. FY1997 Actual Ø OFFICE OF SUPERVISION OF REGULATORY Ø OFFICE AFFAIRS Ø RECEIVERSHIPS FY1998 Estimate FY1999 Estimate 1,543.7 1,708.4 1,881.0 930.5 1,000.4 941.5 153.7 135.0 45.6 Capital Funds 0.0 0.0 0.0 Agency Total 2,627.9 2,843.8 2,868.1 ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY1998 Estimate FY1999 Estimate 2,221.8 0.0 406.1 0.0 2,501.1 0.0 342.7 0.0 2,568.1 0.0 300.0 0.0 2,627.9 2,843.8 2,868.1 Capital Funds 0.0 0.0 0.0 Agency Total 2,627.9 2,843.8 2,868.1 FTE Positions 52.0 52.0 52.0 Agency Goals and Key Performance Measures: u Goal 1 - To conduct a professional, efficient and effective examination program meeting statutory requirements and ensuring licensees operate in a safe and sound manner and comply with all applicable laws. Page 330 103.4% 100% 100% 100% 100% 24.3% 50% 50% 50% 50% 8% 33% 33% 33% 33% 29.8% 20% 20% 20% 20% 1.4% 5% 5% 5% 5% 84.3% 85% 85% 85% 85% u Goal 2 - To respond in a timely way and take appropriate remedial and/or enforcement action to resolve supervisory concerns and protect the public from illegal conduct by licensees. Key Performance Measures ($ Thousands) Agency Summary: ! Examinations divided by number of licenses scheduled to be examined annually ! Examinations divided by number of licensees scheduled to be examined bi-annually ! Examinations divided by number of licensees scheduled to be examined every 3 years ! Examinations divided by number of licensees scheduled to be examined each fifth year ! Examinations divided by number of licensees with no examination requirements ! Examinations receiving a satisfactory composite rating FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Supervisory actions taken based on examination findings FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 65 32 32 32 32 u Goal 3 - To improve relations with licensees through the examination process. Key Performance Measures ! Examination reports mailed with 25 days of examiner's completion of exam procedures ! Licensees indicating they received 'good' or better overall service from the Department when examined FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 80.7% 90% 90% 90% 90% 97.4% 97% 97% 97% 97% u Goal 4 - To adminster a licensing program that ensures that licenses are only granted to competent professionals who meet the criteria set by statute for each license type. Key Performance Measures ! Home office license applications sampled in the fiscal year ! Sampled new home office licenses issued where it is determined at audit the approval was not made in accordance with licensing statutes State Banking Department FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A N/A 100 100 100 N/A N/A 5% 4% 3% Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 5 - To expedite licensing of qualified applicants in accordance with licensing time frames approved by the Governor's Regulatory Review Council (GRRC) and in Title 20 of the Arizona Administrative Code, while maintaining applicant satisfaction levels. Key Performance Measures ! Lcense applications approved within 45 days of receipt ! Average days from receipt to approval of license application ! Applications processed (home office and branch) ! Surveyed applicants who respond they received 'good' or better overall service FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 94% 95% 95% 95% 95% 20.5 21.0 21.0 21.0 21.0 841 900 950 950 950 96% 98% 98% 98% 98% Key Performance Measures ! Regular complaints filed ! Complaints received and forwarded to outside agencies ! Complaints closed (regular and forwarded) ! Regular complaints resolved within 30 days of response ! Average days from receipt to resolution of regular complaints ! Unlicensed activity identified ! Complainants indicating they received 'good' or better overall service from the Department when filing a complaint BDA.1 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,346.0 0.0 197.7 0.0 1,515.7 0.0 192.7 0.0 1,686.0 0.0 195.0 0.0 Program Total 1,543.7 1,708.4 1,881.0 FTE Positions 32.0 32.0 32.0 Program Goals and Performance Measures: u Goal 1 - To conduct a professional, efficient and effective examination program, meeting statutory requirements and ensuring licensees operate in a safe and sound manner and comply with all applicable laws. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 103.4% 100% 100% 100% 100% 24.3% 50% 50% 50% 50% of licensees scheduled for examination annually FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 898 1100 1200 1250 1300 310 607 600 600 600 1,206 1,700 1,800 1,800 1,800 82.4% 90% 90% 90% 90% 21.9 22 22 22 22 188 200 200 200 200 50.5% 70% 80% 80% 80% ! Examinations divided by number of examinations scheduled biannually ! Examinations divided by number of examinations scheduled to be performed every third year ! Examinations divided by number of examinations scheduled to be performed each fifth year ! Examinations divided by number of examinations with no scheduling requirement 8% 33% 33% 33% 33% 29.8% 20% 20% 20% 20% 1.4% 5% 5% 5% 5% ! Examinations receiving a 84.3% 85% 85% 85% 85% N/A N/A 100% 20% 20% satisfactory composite rating ! Licensee types having had associated rules reviewed and revised with GRRC approval u Goal 2 - To respond in a timely way and take appropriate remedial and/or enforcement action to resolve supervisory concerns and protect the public from illegal conduct by licensees. Performance Measures ! Supervisory actions taken based on examination findings ! Hearings with Administrative Law Judge decisions ! Supervisory actions upheld by Administrative Law Judge PROGRAM SUMMARY OFFICE OF SUPERVISION Contact: John Coyle, Deputy Superintendent Phone: 255-4421, Ext 110 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 65 32 32 32 32 13 8 10 10 10 46.1% 50% 55% 60% 70% u Goal 3 - To improve relations with licensees through the examination process. A.R.S. 6-101, et seq. Program Mission: To provide a regulatory program that fosters efficient, safe, sound, and lawful operations of state-regulated financial institutions and enterprises. Program Description: This area is primarily responsible for administering the general program of examination, supervision, and financial analysis of over 2,500 licensees spread among 18 different types of regulated entities. Additional responsibilities include scheduling examinations (pursuant to statutory requirements); reporting the results of examinations; and taking appropriate regulatory action, if necessary. Inspection and Regulation FY1997 Actual Performance Measures ! Examinations divided by number u Goal 6 - To receive and investigate consumer complaints and resolve disputes in a prompt and professional manner. ($ Thousands) Funding and FTE Amounts: Performance Measures ! Examination reports mailed within 25 days of completion of all examination procedures ! Licensees indicating they receive 'good' or better service from the Department ! Financial enterprise examinations with rating of 1 or 2, that are mailed within 10 calendar days of completion of examination procedures ! Trade association or other licensee group meetings attended or otherwise participated State Banking Department FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 80.7% 90% 90% 90% 90% 97.4% 97% 97% 97% 97% 47.1% 60% 75% 75% 75% N/A 10 10 10 10 Page 331 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS BDA.2 u Goal 3 - To receive and investigate consumer complaints/unlicensed activity and resolve disputes in a prompt and professional manner. PROGRAM SUMMARY OFFICE OF REGULATORY AFFAIRS Contact: John Coyle, Deputy Superintendent Phone: 255-4421 Ext. 110 Performance Measures ! Regular complaints filed ! Compaints received and forwarded ! Complaints closed (reg and A.R.S. 6-101, et seq. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 898 310 1,206 1100 607 1,700 1200 600 1,800 1200 600 1,800 1200 600 1,800 82.4% 90% 90% 90% 90% 21.9 22 22 22 22 188 50.5% 200 70% 200 80% 200 80% 200 80% forwarded) Program Mission: ! Regular complaints resolved To ensure qualified entities are licensed in accordance with statute and to promote high standards of compliance, quality, and ethical behavior among entities licensed by the Department. Program Description: The primary function of this area is to license entities to conduct business in this State based on criteria provided in statute. In addition, the program receives and investigates complaints against licensees and issues administrative orders for those found to have violated statutes or administrative code. Regulatory Affairs is also charged with educating consumers, licensees, and other government agencies on statutory provisions relating to state-regulated financial entities. The program is divided among two units: Licensing and Consumer Affairs. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate within 30 days of receipt ! Average days from receipt to resolution of regular complaint ! Unlicensed activity identified ! Complainants indicating they recieve 'good' or better overall service from the Department BDA.3 PROGRAM SUMMARY RECEIVERSHIPS Contact: John Coyle, Deputy Superintendent Phone: 255-4421, Ext. 110 A.R.S. 6-101, et seq. Program Mission: 800.4 0.0 130.1 0.0 900.4 0.0 100.0 0.0 841.5 0.0 100.0 0.0 Program Total 930.5 1,000.4 941.5 FTE Positions 19.0 19.0 19.0 To administer and ultimately liquidate all court ordered receiverships in a professional and effective manner. Program Description: This area is responsible for the management, orderly liquidation, and closure of all receiverships where the Superintendent of Banks has been named by the Court as Receiver. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate Program Goals and Performance Measures: u Goal 1 - To administer a licensing program that ensures licenses/permits are only granted to competent professionals who meet the criteria set by statute for each license type. Performance Measures ! Home office license applications sampled in the fiscal year ! Sampled home office licenses issued where it is determined at audit the approval was not made in accordance with licensing statute FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 100 100 100 N/A N/A 5% 4% 3% approval of license applications ! Applications processed (home office and branch) ! Surveyed applicants who respond they received 'good' or better overall service Page 332 85.0 0.0 50.0 0.0 40.6 0.0 5.0 0.0 Program Total 153.7 135.0 45.6 FTE Positions 1.0 1.0 1.0 u Goal 1 - To promptly marshall and liquidate the assets of assigned receiverships. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected Performance Measures ! Open receiverships (any point in FY 2001 Expected 94% 95% 95% 95% 95% 20.5 21 21 21 21 within 45 days of receipt ! Average days from receipt to 75.4 0.0 78.3 0.0 Program Goals and Performance Measures: u Goal 2 - To expedite licensing of qualified applicants in accordance with licensing time frames approved by the Governor's Regulatory Review Council and Title 20 of the Arizona Administrative Code, while maintaining applicant satisfaction levels. Performance Measures ! License applications approved General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 841 96% 900 98% 950 98% 950 98% 950 98% FY 1997 Actual fiscal year) ! Receiverships opened in period ! Receiverships closed in period FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3 2 1 1 1 0 1 0 1 1 1 1 1 1 1 u Goal 2 - To expedite the closure of all assigned receiverships while maximizing the recovery dollars for injured parties. Performance Measures ! Close 'Centuras Investment Co.' receivership in FY 1999 ! Close 'Heritage Trust Corp.' receivership in FY 2000 State Banking Department FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 1 N/A N/A N/A N/A N/A 1 N/A Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Inspection and Regulation u u u u u State Banking Department Page 333 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 3 - To enforce legislative requirements concerning the regulation of barbers. AGENCY/PROGRAM SUMMARY BOARD OF BARBER EXAMINERS BBA Mario Herrera, Director Contact: Mary Jane Jones, Admin. Secretary 542-4498 A.R.S. 32-301, et. seq. Agency/Program Mission: FY 1997 Actual Performance Measures ! Inspection violations ! Violations brought to Board ! Hearings ! Dismissals ! Letters of concern, consent FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 186 14 11 5 13 200 12 14 2 7 200 20 15 5 14 200 20 15 5 14 200 20 15 5 14 3 0 0 3 4 1 5 0 0 5 0 0 5 0 0 agreements and probations To preserve the public welfare and health through the development and enforcement of adequate sanitation procedures, rules and laws governing barbers and barber establishments. ! Fines ! Suspensions/revocations ! Repeat violations Agency/Program Description: u u u u u u The Board communicates with licensees regarding proper sanitation methods and changes in the law; gives barber examinations; grants and renews licenses; inspects barber establishments; investigates complaints regarding unlawful activities; and takes effective measures to rectify situations, including holding hearings, levying fines, and suspending or revoking licenses. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY1998 Estimate FY1999 Estimate 0.0 148.7 0.0 0.0 0.0 158.6 0.0 0.0 0.0 162.9 0.0 0.0 148.7 158.6 162.9 Capital Funds 0.0 0.0 0.0 Agency Total 148.7 158.6 162.9 FTE Positions 3.0 3.0 3.0 Agency/Program Goals and Performance Measures: u Goal 1 - To ensure that all licenses issued by the Board meet minimum requirements. Performance Measures ! Exam applicants ! Exam applicants passing 1st time ! Reciprocity applicants ! Reciprocity licenses granted on FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 96 80% 54 N/A 90 80% 67 96% 100 80% 70 97% 100 80% 75 97% 100 80% 80 97% 138 140 140 145 150 100% 100% 100% 100% 100% 4320 4300 4300 4300 4300 2153 <5 2150 <5 2150 <5 2150 <5 2150 <5 1st application ! Applications for shop/school license ! Establishments inspected prior to issuance of shop/school license ! Personal and establishment licenses issued ! Renewals issued ! Avg days per issuance/renewal of personal licenses u Goal 2 - To ensure proper sanitary procedures are used to prevent the transmission of disease, parasites or injury to the public. Performance Measures ! Complaints ! Response within two weeks ! Inspections ! Inspections passed ! Ratio of inspections to shops ! Problems brought to licensee's FY 1997 Actual 14 95% 1561 90% 1.5 to 1 100% FY 1998 Expected 20 95% 2000 90% 2 to 1 100% FY 1999 Expected 25 95% 2000 90% 2 to 1 100% FY 2000 Expected 25 95% 2000 90% 2 to 1 100% FY 2001 Expected 25 95% 2000 90% 2 to 1 100% attention Page 334 Board of Barber Examiners Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Complaints resolved ! Disciplinary actions taken ! Average days to dismiss AGENCY/PROGRAM SUMMARY BOARD OF BEHAVIORAL HEALTH EXAMINERS 65 18 105 50 15 80 65 25 90 80 35 75 390 226 180 180 150 complaints ! Average days to complete a BHA George Mehnert, Executive Director Contact: George Mehnert, Executive Director 79 34 165 disciplinary action 542-1882 u u u u u u A.R.S. 32-3251 - 32-3322 Agency/Program Mission: To protect the public by maintaining and enforcing certification standards for behavioral health professionals in the fields of social work, counseling, marriage and family therapy and substance abuse counseling. Agency/Program Description: The Board certifies and biennially renews certification for more than 5,400 behavioral health professionals, which requires that each individual certified meet minimum standards of education, experience and competency (as measured by examination). The Board also receives and investigates complaints, takes necessary disciplinary action and responds to inquiries from consumers as to the certification status of individual behavioral health professionals. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 371.3 0.0 0.0 0.0 394.3 0.0 0.0 0.0 394.6 0.0 0.0 371.3 394.3 394.6 Capital Funds 0.0 0.0 0.0 Agency Total 371.3 394.3 394.6 FTE Positions 7.0 7.0 7.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To expedite certification of applicants who meet the education, experience and examination requirements and to expedite the denial of certification to unqualified applicants. Performance Measures ! Applications received ! Applicants certified ! Applicants denied ! Average days to process FY 1997 Actual 686 603 85 181 FY 1998 Expected 779 691 129 135 FY 1999 Expected 700 610 80 120 FY 2000 Expected 800 725 75 120 FY 2001 Expected 950 755 95 110 application prior to an examination u Goal 2 - To expedite the renewal of certification of professionals currently holding certificates. Performance Measures ! Renewals received ! Certificates renewed ! Average days to renew certificates FY 1997 Actual 1,843 1,842 25 FY 1998 Expected 1,721 1,648 15 FY 1999 Expected 1,968 1,889 14 FY 2000 Expected 2525 2475 20 FY 2001 Expected 2575 2520 15 u Goal 3 - To rapidly investigate and adjudicate complaints lodged against certified professionals. Performance Measures ! Complaints received Inspection and Regulation FY 1997 Actual 50 FY 1998 Expected 50 FY 1999 Expected 60 FY 2000 Expected 75 FY 2001 Expected 90 Board of Behavioral Health Examiners Page 335 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY BOXING COMMISSION ACA John H. Montaño, Executive Director Contact: John H. Montaño, Executive Director 542-1417 A.R.S. 5-221 Agency/Program Mission: To provide the best possible protection, both physically and financially, for all interested parties in the sports of Boxing and Kick-Boxing. Agency/Program Description: The Commission regulates all professional Boxing, Kick-Boxing, Non-Traditional Fighting and Tough-Man Contests in the state; holds quarterly meetings open to the public; administers hearings in relation to violations of rules and regulations; and holds seminars for referees and judges. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 63.1 0.0 0.0 0.0 70.1 0.0 0.0 0.0 71.9 0.0 0.0 0.0 63.1 70.1 71.9 Capital Funds 0.0 0.0 0.0 Agency Total 63.1 70.1 71.9 FTE Positions 1.5 1.5 1.5 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To ensure that all Professional Boxing events held in the state are sanctioned by the Arizona State Boxing Commission, and to ensure that all participants are duly licensed. FY 1997 Actual Performance Measures ! Events ! Licenses issued ! Licenses issued versus license FY 1998 Expected FY 1999 Expected 17 28 246 423 246/250 423/426 25 350 350/355 FY 2000 Expected 25 350 350/355 FY 2001 Expected 25 350 350/355 applications u Goal 2 - To investigate all allegations of rules violations that may harm the athlete or the public. FY 1997 Actual Performance Measures ! Disciplinary actions versus investigations ! Investigations versus bouts ! Serious injuries versus bouts u Page 336 u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0/5 0/4 2/6 2/6 2/6 0/85 0/85 0/165 0/165 2/125 0/125 2/125 0/125 2/125 0/125 u u u Boxing Commission Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Mission: AGENCY SUMMARY DEPARTMENT OF BUILDING AND FIRE SAFETY MMA N. Eric Borg, Director Contact: Dan Gray, Assistant Director 255-4072 Agency Mission: To provide consumer protection and ensure the public safety by maintaining and enforcing standards of quality and safety for manufactured/mobile homes, factory-built buildings and recreational vehicles, and by reducing hazards to life and property through enforcement and training related to the State Fire Code. Agency Description: The Department of Building and Fire Safety enforces safety standards for manufactured homes, mobile homes, factory-built buildings and recreational vehicles. The Department is comprised of the Office of Administration, the Office of Manufactured Housing and the Office of the State Fire Marshal. The latter enforces State Fire Code and provides training and education for fire personnel and the general public. To provide administrative services which include licensing and regulatory enforcement to the manufactured housing industry. Program Description: The purpose of the Office of Administration is to provide the administrative services necessary to facilitate the operation of the Office of Manufactured Housing and the Office of the State Fire Marshal, including procedures to ensure compliance with laws and rules relating to the offices. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 969.7 0.0 652.2 0.0 1,083.7 0.0 717.2 0.0 1,111.6 0.0 789.1 0.0 Program Total 1,621.9 1,800.9 1,900.7 FTE Positions 25.5 25.5 25.5 This Program Contains the following Subprograms: ($ Thousands) Agency Summary: FY1997 Actual Ø ADMINISTRATION Ø MANUFACTURED HOUSING Ø STATE FIRE MARSHAL FY1998 Estimate FY1999 Estimate 1,621.9 1,800.9 1,900.7 893.3 954.2 975.5 1,304.2 1,355.1 1,414.9 Capital Funds 0.0 0.0 0.0 Agency Total 3,819.4 4,110.2 4,291.1 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY1998 Estimate FY1999 Estimate 2,809.3 0.0 1,010.1 0.0 3,010.2 0.0 1,100.0 0.0 3,081.1 0.0 1,210.0 0.0 3,819.4 4,110.2 4,291.1 0.0 0.0 0.0 Capital Funds Agency Total 3,819.4 4,110.2 4,291.1 FTE Positions 69.5 70.5 70.5 Agency Goals and Key Performance Measures: u Goal 1 - To promote the highest level of customer satisfaction. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Customer Satisfaction Survey MMA.1 N/A N/A Baseline MMA.1.1 SUBPROGRAM SUMMARY GENERAL ADMINISTRATION Contact: Dan Gray, Assistant Director Phone: 255-4072 A.R.S. 41-2171 to 41-2196 Subprogram Mission: ($ Thousands) Funding and FTE Summary: 4 General Administration 4 Licensing and Regulation N/A N/A To provide administrative support to the Department. Subprogram Description: The purpose of the Office of Administration is to provide the administrative services necessary to facilitate the operation of the Office of Manufactured Housing and the Office of the State Fire Marshal, including procedures to ensure compliance with laws and rules relating to the offices. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 242.1 0.0 0.0 0.0 270.9 0.0 0.0 0.0 276.9 0.0 0.0 0.0 Program Total 242.1 270.9 276.9 FTE Positions 7.0 7.0 7.0 PROGRAM SUMMARY Subprogram Goals and Performance Measures: ADMINISTRATION u Goal 1 - To be responsive and accurate in response to internal and external requests for administrative services. Contact: Dan Gray, Assistant Director Phone: 255-4072 A.R.S. 41-2171 to 41-2196 Inspection and Regulation Performance Measures ! Revised budget request pages Department of Building and Fire Safety FY 1997 Actual 19% FY 1998 Expected 7% FY 1999 Expected 7% FY 2000 Expected 6% FY 2001 Expected 5% Page 337 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Reports generated within 10 90% 85% 94% 100% 100% days after the end of the month MMA.1.2 SUBPROGRAM SUMMARY LICENSING AND REGULATION Contact: Dan Gray, Assistant Director Phone: 255-4072 A.R.S. 41-2175 to 41-2196 and 33-1476.02 recreational vehicles, accessory structures and factory-built buildings. The standards are maintained by ensuring that the affairs for the Office of Manufactured Housing be conducted consistently with minimum standards of the US Department of Housing and Urban Development so as to be designated the "state inspector" for manufactured homes and related industries. The Office implements all existing laws and regulations mandated by the federal government, its agencies and the state for such purposes. ($ Thousands) Funding and FTE Amounts: Subprogram Mission: FY1997 Actual To protect the health, safety, and welfare of Arizona citizens by licensing and regulating the manufactured housing industry. Subprogram Description: Before granting an original license, the assistant director requires of the applicant, except an applicant for salesperson, dealer or broker of manufactured homes, mobile homes or factory-built buildings designed for use as residential buildings, a surety bond in a form acceptable to the assistant director or a cash deposit. Bonds are then issued in favor of any consumer of a unit regulated by the Department who is damaged by the failure of the principal to perform contractual obligations. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 727.6 0.0 652.2 0.0 812.8 0.0 717.2 0.0 830.9 0.0 789.1 0.0 Program Total 1,379.8 1,530.0 1,620.0 FTE Positions 18.5 18.5 18.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 893.3 0.0 0.0 0.0 954.2 0.0 0.0 0.0 975.5 0.0 0.0 0.0 Program Total 893.3 954.2 975.5 FTE Positions 21.0 22.0 22.0 Program Goals and Performance Measures: u Goal 1 - To ensure safe products for consumers of manufactured/mobile homes, recreational vehicles, and factorybuilt buildings. Performance Measures ! Average days from receipt of FY 1997 Actual plans to approval ! Approvals per installation inspections ! Total installation inspections ! Total complaints filed ! Average days from receipt of FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 8.2 9.5 9.5 9.5 9.5 1:3 1:2 1:2 1:2 1:2 14,000 675 32 13,683 595 30 15,051 655 30 16,556 720 30 18,212 792 30 complaint to first verification complaint Subprogram Goals and Performance Measures: u Goal 1 - To expedite licensing of qualified applicants. FY 1997 Actual Performance Measures ! Average days from receipt of 2.0 FY 1998 Expected FY 1999 Expected 2.0 MMA.3 FY 2000 Expected 2.0 FY 2001 Expected 2.0 2.0 application to granting of license FY 1997 Actual ! Citations and complaints 1/25 FY 1998 Expected FY 1999 Expected 1/29 FY 2000 Expected 1/30 1/30 Program Mission: FY 2001 Expected 1/30 issued per total investigations MMA.2 STATE FIRE MARSHAL Contact: Duane Pell, Assistant Director Phone: 255-4072 A.R.S. 41-2161 to 41-2166 u Goal 2 - To rapidly and accurately investigate alleged illegal conduct within the manufactured housing industry. Performance Measures PROGRAM SUMMARY PROGRAM SUMMARY MANUFACTURED HOUSING Contact: N. Eric Borg, (Acting) Assistant Director Phone: 255-4072 A.R.S. 41-2151 to 41-2156 To protect the public while reducing hazards to life and property through maintenance and enforcement of the state Fire Code. Program Description: The Office of the State Fire Marshal establishes a regularly scheduled fire safety inspection program for state- and countyowned buildings, public and private schools and other occupancies, as well as the review of plans and specifications for construction or remodeling. Training for firefighters is provided and other state agencies are assisted in enforcing Fire and Life Safety codes. ($ Thousands) Funding and FTE Amounts: Program Mission: To protect the public while maintaining and enforcing standards of quality and safety. Program Description: The purpose of the Office of Manufactured Housing is to maintain standards of quality and safety for manufactured/mobile homes, Page 338 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Department of Building and Fire Safety 946.3 0.0 357.9 0.0 FY1998 Estimate 972.3 0.0 382.8 0.0 FY1999 Estimate 994.0 0.0 420.9 0.0 Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Total 1,304.2 1,355.1 1,414.9 FTE Positions 23.0 23.0 23.0 removals and replacements. Subprogram Description: The subprogram assists the Department of Environmental Quality (DEQ) to ensure compliance with Fire Code and US Environmental Protection Agency requirements for petroleum tank installations and removals, by 1996, consistent with federal requirements. This Program Contains the following Subprograms: 4 Enforcement and Training 4 DEQ Assistance ($ Thousands) Funding and FTE Amounts: MMA.3.1 SUBPROGRAM SUMMARY FY1997 Actual ENFORCEMENT AND TRAINING Contact: Duane Pell, Assistant Director Phone: 255-4072 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds A.R.S. 41-2161 to 41-2166 FY1998 Estimate FY1999 Estimate 0.0 0.0 145.9 0.0 0.0 0.0 160.5 0.0 0.0 0.0 176.5 0.0 Program Total 145.9 160.5 176.5 FTE Positions 2.0 2.0 2.0 Subprogram Mission: To protect the public while reducing hazards to life and property through maintenance and enforcement of the State Fire Code. To provide training and information regarding firefighting to volunteers, private industry and local government. Subprogram Goals and Performance Measures: Subprogram Description: The Office of the State Fire Marshal (OFM) establishes a regularly scheduled fire safety inspection program for state- and countyowned buildings, public and private schools and other occupancies as well as the review of plans and specifications for construction or remodeling. Training for firefighters is provided and other state agencies are assisted in enforcing Fire and Life Safety codes. u Goal 1 - To ensure public safety in the removal of petroleum tanks under DEQ requirements. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Average days from request for 3.1 3.5 3.5 3.5 3.5 inspection to actual inspection ! Total tank inspection 440 576 634 697 767 u ($ Thousands) Funding and FTE Amounts: FY 1997 Actual Performance Measures u u u u u FY1999 Estimate 946.3 0.0 212.0 0.0 972.3 0.0 222.3 0.0 994.0 0.0 244.4 0.0 Program Total 1,158.3 1,194.6 1,238.4 FTE Positions 21.0 21.0 21.0 Subprogram Goals and Performance Measures: u Goal 1 - To increase life safety and property conservation through fire code enforcement and firefighter training. FY 1997 Actual Performance Measures ! Firefighters participating in OFM training indicating that they received professional training ! Average days from receipt of plan submittal to plan reviewal ! Total enforcement inspections MMA.3.2 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 93% 90% 99% 99% 99% 19 14 14 14 14 8,031 6,191 6,810 7,491 8,240 SUBPROGRAM SUMMARY DEQ ASSISTANCE Contact: Steve Alley, Deputy Fire Marshal Phone: 255-4072 A.R.S. 41-2163(A3) Subprogram Mission: To assist the Department of Environmental Quality in tank Inspection and Regulation Department of Building and Fire Safety Page 339 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY BOARD OF CHIROPRACTIC EXAMINERS CEA Patti Pritzl, Executive Director Contact: Patti Pritzl, Executive Director days of receipt (no hearing required) ! Average months to resolve a complaint by administrative hearing 255-1444 A.R.S. 32-900, et. seq. To protect the health, welfare and safety of Arizona citizens who seek and use chiropractic care. Agency/Program Description: The Board of Chiropractic Examiners evaluates applications from chiropractors seeking initial licensure and conducts examinations as required; from licensed chiropractors seeking renewal of licensure; and from persons seeking participation in Board-approved preceptorship or chiropractic assistant programs. The Board investigates backgrounds of applicants for licensure and complaints made against chiropractors, and conducts administrative hearings as required. The Board provides information to the public concerning applicants, licensees and regulatory actions taken. These functions are accomplished through a fees-financed program of examination, licensure and regulation. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 260.0 0.0 0.0 0.0 255.2 0.0 0.0 0.0 259.6 0.0 0.0 260.0 255.2 259.6 Capital Funds 0.0 0.0 0.0 Agency Total 260.0 255.2 259.6 FTE Positions 4.0 4.0 4.0 Operating Funds Subtotal FY 1999 Expected FY 2000 Expected FY 2001 Expected 9.5 85% 10.5 85% 10.5 90% 12 92% 12 93% 16 12 10 10 10 FY 1997 Actual Performance Measures ! Public information brochures distributed ! Self Assessment Surveys returned ! Complaints filed that are not under Board jurisdiction FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 92 440 500 550 0 25% 15 25% 66 20% 90 18% 100 15% u Goal 4 - To ensure Board and staff competence, efficiency, effectiveness, quality of agency decision making, and knowledge base pertaining to the licensing and regulation of the professional community. FY 1997 Actual Performance Measures ! Average training or educational courses, sessions or conference days attended per agency member ! Staff rating in knowledge and courtesy ($ Thousands) FY1997 Actual FY 1998 Expected u Goal 3 - To increase public awareness of agency functions, resources, and parameters, to increase public records accessibility to the public, and to increase communication with the public and professional community. Agency/Program Mission: Funding and FTE Summary: FY 1997 Actual Performance Measures ! Complaints per 100 licensees ! Complaints resolved within 90 u u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2 2 3.5 3.5 3.5 N/A N/A 75% 80% 85% u u u Agency/Program Goals and Performance Measures: u Goal 1 - To issue and renew licenses promptly to those applicants determined to be eligible based on their accurate and complete application and demonstration of the required standards of education, knowledge and competency while ensuring that the health, welfare and safety of the public is protected. Performance Measures ! Applications for licensure received ! Average days between receipt of application and determination of eligibility ! New licenses issued per 100 applications ! Licenses issued prior to undisclosed criminal record being identified ! Licenses eligible for renewal ! License renewal applications processed within 15 business days ! Licenses renewed each year FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 200 120 200 120 200 120 200 120 200 120 75 75 70 70 70 3 3 0 0 0 2,500 95% 2,600 95% 2,700 95% 2,800 95% 2,900 95% 95% 95% 95% 95% 95% u Goal 2 - To promptly investigate complaints against licensees and, if determined, conduct hearings and impose appropriate sanctions on those found to have violated the public trust. Inspection and Regulation Board of Chiropractic Examiners Page 341 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS minutes 75% of the time AGENCY/PROGRAM SUMMARY ! Correspondence ! Correspondence answered or sent BOARD OF COSMETOLOGY 58,400 N/A 60,900 63,945 N/A Baseline 65,000 N/A 65,000 N/A within 30 days 75% of the time CBA Sue Samsom, Executive Director Contact: Cheryl Adams, Administrative Assistant 784-4539x227 u Goal 2 - To ensure swift, fair, and effective enforcement of statutes and rules governing the profession. A.R.S. 32-501 et. seq. FY 1997 Actual Performance Measures ! Licensed Establishments ! Inspections ! Establishments receiving two Agency/Program Mission: To ensure the public health, welfare and safety through education and enforcement of the cosmetology laws and rules by the regulation of salons, schools, and individuals who practice Cosmetology. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 4,073 362 0% 4,277 250 2% 4,490 250 0 4,714 250 0 5,025 250 0 847 742 806 784 680 901 941 790 1081 1129 903 1297 1355 1040 1297 ! Complaints and denials resolved 95% 93% 75% 75% 75% within 1 year of filing ! Formal Hearings held or resolved ! Formal Hearings and appeals conducted within one year 52 70% 144 20% 173 20% 208 20% 208 20% inspections per year ! Complaints and denials ! Investigations conducted ! Board Orders including denials Agency/Program Description: and Dismissals The Board of Cosmetology is a consumer protection agency and a fee for service agency. Cosmetic chemistry, product application, and professional practice procedures are highly technical; and incompetentency in any of these areas poses a threat to the health and safety of the public. The Agency is responsible to ensure safe practice and infection control, which creates a climate of satisfaction and well being to Arizona residents. As a 90/10 Agency, this Board provides the following services: enforces safety and disinfection standards through inspections of establishments and education; investigates consumer complaints and administratively adjudicates through informal interviews or formal hearings; issues licenses to qualified individuals by conducting secure and legally defensible examinations, and by reciprocity; issues licenses to qualified salons and schools; responds to requests for public information by providing education classes on infection control and law reviews, issuing certification, and releasing public information upon request. u Goal 3 - To educate the consumers and cosmetology professionals about their rights, resolutions, and responsibilities; and to foster communication among the cosmetology community, the public, and the Board. conducted upon request of board or public ! Updates or bulletins sent ! Industry satisfaction surveys reporting satisfied or higher u ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 25 25 28 30 30 2 93% 4 75% 4 75% 4 75% 4 75% u u u FY1999 Estimate 0.0 700.3 0.0 0.0 0.0 835.4 0.0 0.0 0.0 881.9 0.0 0.0 700.3 835.4 881.9 Capital Funds 0.0 0.0 0.0 Agency Total 700.3 835.4 881.9 FTE Positions 15.5 17.5 17.5 Operating Funds Subtotal FY 1997 Actual Performance Measures ! Education presentations Agency/Program Goals and Performance Measures: u Goal 1 - To establish standards for the professional practice of cosmetology and sufficiently serve the market demand for qualified cosmetology professionals. Performance Measures ! Applications received: - for examination ! Applications received: - for licenses ! Exams administered within four weeks of receipt ! Licenses issued within 10 days of receipt ! Walk-in customers served ! Walk-ins served in 5 min or less ! Phone customers served ! Phone calls completed within 3 Page 342 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,746 3,100 3,500 3,950 4,400 46,464 48,787 51,226 53,787 55,975 11% 90% 90% 90% 90% 10% 0 0 0 0 8,747 11,134 N/A Baseline N/A Baseline N/A Baseline 14,173 N/A N/A N/A 17,999 N/A N/A N/A 6,871 N/A N/A N/A Board of Cosmetology Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures CORPORATION COMMISSION CCA Stuart Brackney, Deputy Executive Secretary Contact: Stephen Ahearn, Executive Consultant 542-0844 Agency Mission: To exercise exclusive state regulatory authority over public service corporations (public utilities) in the public interest; to grant corporate status and maintain public records; to ensure the integrity of the securities marketplace; and to foster the safe operations of railroads and gas pipelines in Arizona Agency Description: The Corporation Commission was established by Article 15 of the State Constitution and is composed of three elected commissioners, each serving six-year terms. Staffing is provided in six divisions, each headed by a director serving under the Commission's executive secretary, who is the chief executive officer and responsible for the day-to-day operations of the divisions. The Commission's primary responsibilities include reviewing and establishing public utility rates, regulating the sale of securities and administering the Arizona Corporations Code. The Commission also serves as the repository of corporate annual reports and other publicly available documents filed by corporations in accordance with state law. ($ Thousands) Agency Summary: FY1997 Actual Ø ADMINISTRATION Ø HEARINGS Ø CORPORATIONS Ø SECURITIES Ø RAILROAD Ø UTILITIES DIVISION Ø LEGAL DIVISION FY1998 Estimate FY1999 Estimate 1,574.9 1,259.6 1,318.6 469.1 469.9 469.9 2,616.6 2,993.0 3,271.2 3,964.4 4,321.3 4,415.4 635.7 764.6 775.6 4,828.0 5,024.7 5,259.9 1,004.4 1,112.0 1,133.8 Capital Funds 0.0 0.0 0.0 Agency Total 15,093.1 15,945.1 16,644.4 ($ Thousands) Funding and FTE Summary: FY1997 Actual FY1998 Estimate ! Utilities: new market entrants regulated ! Utilities: new market entrant tariff filings ! Securities: applications/filings Key Performance Measures ! Utilities: market development forums conducted ! Utilities: small water assistance team forums held Operating Funds Subtotal 5,730.1 10,075.0 0.0 140.0 5,843.7 10,660.7 0.0 140.0 15,093.1 15,945.1 16,644.4 Capital Funds 0.0 0.0 0.0 Agency Total 15,093.1 15,945.1 16,644.4 FTE Positions 277.0 283.0 283.0 1015 1215 1435 85 100 130 120 125 12,626 13,000 13,000 13,000 13,000 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 38 47 55 40 30 10 10 10 12 12 Key Performance Measures ! Corporations: average days turnaround for processing regular requests ! Hearings: proposed orders issued within legal time frames FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 12-17 6-22 8-18 6-10 4-8 100% 100% 100% 100% 100% u Goal 4 - To attract and retain additional qualified professional personnel. Key Performance Measures ! Reduce employee turnover rate to be in line with statewide service rate ! Legal: professional classes completed FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 20% 23% 15% 15% 15% 70 76 82 88 94 u Goal 5 - To modernize Commission functions through selective application of Information Technology hardware and software solutions. ! Corporations: documents imaged ! Utilities: electronic filings received CCA.1 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 102,397 76,742 198,268 219,126 242,178 0 0 0 1,000 5,000 PROGRAM SUMMARY ADMINISTRATION Contact: Stuart Brackney, Deputy Exec. Secy. Phone: 542-0657 A.R.S. 40-105 Agency Goals and Key Performance Measures: u Goal 1 - To meet the challenges caused by the changing Public Service Company and Securities regulatory environments. Inspection and Regulation 780 u Goal 3 - To increase the efficiency and timeliness of delivery of service-oriented functions. FY1999 Estimate 5,155.8 6,533.9 3,271.6 131.8 650 u Goal 2 - To keep regulatory processes open and accessible; involve affected industries and the public. Key Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected Program Mission: To provide the executive leadership and decision-making authority for the timely resolution of matters coming before the Commission. Corporation Commission Page 343 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To plan, coordinate and direct the administrative and fiscal activities necessary to support the Commissioners and all division of the Commission. Program Description: The Administration Division is composed of the three elected commissioners and their staffs, the Executive Secretary's Office and the administrative functions, which provide the fiscal and administrative services necessary to support all divisions of the Corporation Commission. The chief executive officer of the Commission is the executive secretary, who serves at the pleasure of the commissioners. He is assisted by the deputy executive secretary, who oversees the administrative and fiscal functions of the Commission. The business office provides accounting, payroll, purchasing, and personnel support for the entire Commission. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1999 Estimate 1,138.4 121.2 0.0 0.0 1,193.3 125.3 0.0 0.0 1,574.9 1,259.6 1,318.6 21.0 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 469.1 0.0 0.0 0.0 469.9 0.0 0.0 0.0 469.9 0.0 0.0 0.0 Program Total 469.1 469.9 469.9 FTE Positions 8.0 8.0 8.0 Program Goals and Performance Measures: 1,452.9 122.0 0.0 0.0 21.0 formal basis through the taking of direct testimony, the crossexamination of witnesses, the admission of documentary and other physical evidence, and the submission of oral arguments or posthearing briefs. ($ Thousands) Funding and FTE Amounts: 21.0 Program Goals and Performance Measures: u Goal 1 - To ensure all matters coming before the Commission are resolved timely, in accordance with administrative procedures. u Goal 1 - To conduct fair and impartial hearings, and to propose factually and legally sound Orders for the Commissioners' consideration. Performance Measures ! Education & training for Hearing FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3,000 6,000 6,000 6,000 6,000 0 0 0 0 0 Officers ($) ! Rehearings granted - Hearing Officer's error u Goal 2 - To perform duties in a timely manner. Performance Measures ! Proposed Orders issued within FY 1997 Actual 100% FY 1998 Expected FY 1999 Expected 100% 100% FY 2000 Expected 100% FY 2001 Expected 100% legal time frames Performance Measures ! Open meetings held ! Agenda items considered ! Decisions appealed ! Claims processed/ warrants issued ! Revenue deposited with the FY 1997 Actual 103 520 0 3,100 22.6 FY 1998 Expected FY 1999 Expected 80 475 0 3,200 27.6 70 450 0 3,300 28.0 FY 2000 Expected 70 450 0 3,400 28.0 FY 2001 Expected 70 450 0 3,500 28.0 u Goal 3 - To continue the trend of performing under an increasing workload. FY 1997 Actual Performance Measures ! Procedural Orders issued ! Proposed Orders issued 477 324 FY 1998 Expected FY 1999 Expected 480 325 500 340 FY 2000 Expected 500 340 FY 2001 Expected 500 340 Treasurer (in millions $) u Goal 2 - To provide business services to all Divisions. FY 1997 Actual Performance Measures ! Purchase Orders issued 425 FY 1998 Expected FY 1999 Expected 450 500 FY 2000 Expected 500 FY 2001 Expected CCA.3 PROGRAM SUMMARY CORPORATIONS 500 Contact: Joanne C. MacDonnell, Director Phone: 542-3521 CCA.2 PROGRAM SUMMARY Arizona Constitution, Article XIV HEARINGS Program Mission: Contact: Jerry Rudibaugh, Chief Hearing Officer Phone: 542-4250 A.R.S. 40-243 - 40-255 Program Mission: To preside over administrative hearings concerning complex utility and securities matters, and to write and submit Proposed Opinion and Orders for the Commissioners' consideration at Open Meeting. Program Description: The Hearing Division exercises the Commission's authority to hold public hearings on matters involving the regulation and deregulation of public service corporations, the sale of securities and the registration of non-municipal corporations. Under the direction of the presiding hearing officer, the proceedings are conducted on a Page 344 To approve corporate names and grant corporate or limited liability company status to companies organizing under the laws of the state of Arizona; to issue licenses to foreign corporations and limited liability companies who wish to transact business in this state; to collect annual reports from all corporations of record; and to maintain these files for the benefit of public record and service of process. Program Description: The Corporations Division is comprised of eight areas (Annual Reports, Corporate Filings, Name Reservations, Corporate Records, Certifications, STARPAS/MIS, and Administration). The Division also provides staffing for the Tucson office of the Corporation Commission to serve the residents of Southern Arizona. The Corporations Division has limited investigatory powers and no Corporation Commission Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS regulatory authority. FY 1997 Actual Performance Measures The Corporations Division approves for filing all articles of incorporation, amendments to articles, mergers, consolidations, withdrawals, and dissolutions for Arizona businesses; approves corporate names; approves all articles of organization for limited liability companies (LLC); grants authority to foreign corporations transacting business in this state; verifies that public record publishing requirements are met; approves documents for corporations that are winding-up operations; propounds interrogatories, when necessary, to determine a company's lawful purpose; and revokes the authority of foreign corporations in Arizona or administratively dissolves the charters of Arizona corporations which do not comply with Arizona law. The Division collects an annual report from profit corporations reflecting their current statutory agent, corporate address, amount of stock issued, lists of officers and directors, Certificate of Disclosure, Statement of Bankruptcy, and principle businesses. Non-Profit corporations are also required to file an annual report and additionally they must include a statement of financial disclosure. The Division updates the public record with the annual report and when it receives notice of corporate address change or statutory agent change. The Division must maintain this information in a data format conducive to public access; respond to public questions concerning Arizona businesses and corporation law; and respond to the needs of the business sector by disseminating whatever information is mission-critical to them. The Division also works extensively with other governmental agencies, such as Banking, Insurance, Real Estate and the Attorney General. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,385.2 28.0 1,203.4 0.0 1,744.0 1,249.0 0.0 0.0 1,740.1 1,531.1 0.0 0.0 Program Total 2,616.6 2,993.0 3,271.2 FTE Positions 57.0 63.0 63.0 Program Goals and Performance Measures: u Goal 1 - To provide customers with timely processing of their business documents. Performance Measures ! Total active corporations recorded ! New documents filed: name reservations, articles of incorporation, foreign apps for authority, limited liability co's, foreign limited liability co's, amendments, mergers, ! Documents filmed, computer indexed & filed (pgs) ! Backlog pending ! Annual reports mailed ! Annual reports filed ! Annual reports returned as undeliverable ! Annual reports backlogged ! Average days to process expedited requests ! Average weeks to process regular Inspection and Regulation FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 169,420 187,246 35,916 37,335 206,948 41,123 228,724 44,896 252,790 50,054 595,572 759,191 N/A N/A N/A 2,729 2,647 104,638 151,819 95,425 107,118 14,670 21,300 2,567 167,793 127,139 23,525 2,490 185,449 140,146 26,000 2415 204,962 154,483 28,736 34,000 3-11 37,200 3-25 N/A 2-12 N/A 1-8 N/A 1-4 12-17 6-22 8-18 6-10 4-8 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 62,604 62,604 62604 62,604 requests ! Rejected documents N/A u Goal 2 - To provide customers the most expedient phone service possible. Performance Measures ! Division-wide incoming calls for FY 1997 Actual corporate filings and records, annual reports, MIS help desk and Tucson office ! Division-wide calls answered FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 826,208 520,190 536,953 574,015 614,735 218,501 425,358 425,358 425,358 425,358 u Goal 3 - To modernize the Corporations Division computer and imaging technology so that the division moves from a paperbased back-loaded data entry system to a system which provides a comprehensive method of tracking and retrieving documents electronically. FY 1997 Actual Performance Measures ! Documents imaged CCA.4 102,397 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 76,742 198,268 219,126 242,178 PROGRAM SUMMARY SECURITIES Contact: Michael G. Burton, Jr., Director Phone: 542-0644 A.R.S. 44-1801 - 44-2041 Program Mission: To ensure the integrity of the securities marketplace through investigative actions as well as the registration and/or oversight of securities, securities dealers and brokers; investment advisers and their representatives; to enhance legitimate capital formation; and to minimize the unnecessary burden and expense of regulatory compliance by legitimate business. Program Description: The division consists of five sections: Corporation Finance, Sales Practices, General Counsel, Enforcement, and Financial Analysis. The division reviews prospective offerings of securities to ascertain that full and fair disclosure is made to potential securities investors and that the terms of offerings are not inherently fraudulent. Securities dealers and salespersons are required to register with the division. Investment advisers and their representatives are required to be licensed by the division unless exempt. The division reviews these applications and monitors the conduct of dealers and salespersons, investment advisers and their representatives; investigates possible violations; where the evidence warrants, brings administrative, civil or criminal enforcement actions; and conducts programs to educate investors to protect themselves and industry on compliance with statutory and regulatory requirements. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total Corporation Commission FY1998 Estimate FY1999 Estimate 1,344.7 551.5 2,068.2 0.0 1,753.2 2,568.1 0.0 0.0 1,804.8 2,610.6 0.0 0.0 3,964.4 4,321.3 4,415.4 Page 345 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FTE Positions 79.0 79.0 79.0 FTE Positions 8.0 8.0 8.0 Program Goals and Performance Measures: Program Goals and Performance Measures: u Goal 1 - To ensure that registered securities offered to public investors are structured fairly and equitably and fully disclose all information necessary for an investor to make an informed decision. u Goal 1 - To ensure the safety of railroads operating in Arizona. FY 1997 Actual Performance Measures ! Applications/Filings ! Registrations/Exemptions 12,626 11,763 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 13,000 12,500 13,000 12,500 13,000 12,500 13,000 12,500 u Goal 2 - To reduce the public investor losses and protect Arizona's reputation from damage caused by fraudulent sales and services peddled to victims by unlicensed and unregistered frauds. Performance Measures ! Complaints ! Enforcement action: investigations FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 281 69 285 67 290 69 295 71 300 72 173 170 175 175 175 Cease and 19 23 27 27 28 Fines Restitution Civil Cases Criminal 36 26 4 11 29 27 4 11 40 28 5 11 40 28 6 12 41 28 6 13 initiated ! Enforcement action: subpoenas isued ! Commission Order: Desist ! Commission Order: ! Commission Order: ! Commission Order: ! Commission Order: Cases CCA.5 Contact: Ray Williamson, Acting Director Phone: 542-4251 Contact: Gary Smith, Chief Phone: 542-7253 A.R.S. 40-801 - 40-881 Program Description: The Railroad Safety Group is an integral part of the Safety Section within the Utilities Division. It is responsible for inspections of railroads located entirely within Arizona. The group is also responsible for determining the need for and prescribing the manner of protection of all rail-highway crossings. All responsibilities are fulfilled via inspections and training carried out by professionals on staff who specialize in the various above-referenced railroad disciplines. Staff is also authorized to conduct inspections on behalf of the Federal Railroad Administration. ($ Thousands) Funding and FTE Amounts: Page 346 FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,000 6,000 450 1,700 4,500 225 2,000 6,000 450 1,900 5,800 440 2,100 6,100 460 250 25 250 275 290 850 950 850 1,000 1,100 1,000 100 700 125 1,000 100 500 75 600 110 20 45 35 28 35 40 25 45 35 30 47 36 32 42 39 20 18 20 17 24 30 12 15 5 35 10 12 2 30 12 15 5 36 15 17 3 33 16 19 6 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 20 20 20 21 28 8 30 28 30 31 PROGRAM SUMMARY UTILITIES DIVISION To enforce railroad safety statutes and rules dealing with track maintenance, equipment safety, operating practices, hazardous material loading and unloading and rail-highway grade crossing. Program Total FY 1998 Expected u Goal 2 - To ensure the Commissions role in rail/highway grade crossings safety is effectively performed. CCA.6 Program Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds practices ! Safety inspections hazardous materials ! Safety inspections grade crossings ! Safety inspections industrial spur tracks ! Federal violations ! Accidents/incidents derailments ! Accidents/incidents grade crossing accidents ! Accidents/incidents other accidents ! Grade crossing complaints ! Other complaints ! Accidents/incidents ! Hazardous material complaints installation/upgrade ! Grade crossing projects completed RAILROAD FY 1997 Actual (units) ! Safety inspections operating Performance Measures ! Grade crossing recommended for PROGRAM SUMMARY FY1997 Actual Performance Measures ! Safety inspections track (miles) ! Safety inspections freight cars ! Safety inspections locomotives FY1998 Estimate FY1999 Estimate 503.9 0.0 0.0 131.8 624.6 0.0 0.0 140.0 635.6 0.0 0.0 140.0 635.7 764.6 775.6 Contact: Ray Williamson, Acting Director Phone: 542-4251 A.R.S. 42-201, et. seq. Program Mission: To conduct research and analysis and provide recommendations to the elected commissioners on all matters relating to the regulation of public service corporations (public utilities) under the state constitution and statutes to ensure their actions are consistent with the public interest. Program Description: The Utilities Division carries out its responsibilities through five organizational sections: Accounting and Rates; Economics and Research; Engineering; Safety; and Consumer Services. The Utilities Division makes specific recommendations to the Commissioners to assist them in reaching decisions regarding public utility rates, financial condition and quality of service for approximately 450 traditional utilities and 650 New Market Entrants. The Division implements the Commission rules for deregulation of segments of the telecommunications and electric industries. The Division conducts research, presents evidence in hearings and contracts with utility rate analysts and expert witnesses in carrying out its responsibilities. The Division also monitors compliance with all Commission decisions. The staff conducts public workshops and other public proceedings on various Corporation Commission Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS regulatory topics. The Utilities Division Staff also initiates actions pertaining to utility practices and rates when necessary and in furtherance of the public interest. The Division inspects gas pipelines for safety and operates a railroad safety program. Utilities Division Staff is also responsible for Commission record-keeping through its Docket Control Center. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1999 Estimate 0.0 5,024.7 0.0 0.0 0.0 5,259.9 0.0 0.0 4,828.0 5,024.7 5,259.9 87.5 87.5 Program Goals and Performance Measures: u Goal 1 - To ensure that utility services within the Commission's jurisdiction are available to all citizens at just and reasonable rates. Performance Measures ! Traditional utilities regulated ! New market entrants regulated ! Rate cases completed ! Tariff applications processed FY 1997 Actual FY 1998 Expected 450 650 50 236 460 780 55 350 FY 1999 Expected 475 1,015 61 325 FY 2000 Expected 490 1,215 65 325 FY 2001 Expected 500 1,435 70 325 u Goal 2 - To promote the evolution of the telecommunications and electricity generation markets from monopoly structure to competitive providers. Performance Measures ! Market development forums FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 38 47 55 40 30 conducted ! New entrant tariff filings ! Applicants: CLECs ! Applicants: Resellers ! Applicants: ESPs ! Certifications processed: CLECs ! Certifications processed: Resellers 85 23 322 0 16 68 100 20 100 10 20 120 130 25 120 90 25 140 120 30 130 40 25 140 125 30 140 50 25 140 ! Certifications processed: ESPs ! ESP Interconnections processed ! Unbundled tariff cases completed ! Stranded cost cases completed 0 0 0 0 0 0 0 0 40 40 12 12 10 10 0 0 10 10 0 0 u Goal 3 - To provide responsive, impartial and efficient public services to consumers, regulated utilities, and others. Performance Measures ! Water CC&N Extensions processed ! Small Water Assist Team forums conducted ! Infrastructure Agreements processed ! Financing authority granted ! Consumer disputes handled FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 78 85 94 103 113 10 10 10 12 12 376 450 510 510 550 19 6,719 31 8,040 37 9,640 45 11,440 60 13,640 u Goal 4 - To provide all constituents timely consideration and resolution of pending issues. Performance Measures ! Filings docketed ! Research actions performed ! Open meeting item processed Inspection and Regulation FY 1997 Actual 6,556 9,001 545 FY 1998 Expected 7,100 9,900 590 FY 1999 Expected 7,900 10,800 640 FY 2000 Expected 8,600 1,000 700 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 32,404 35,600 39,400 44,000 49,000 0 0 0 0 0 0 1,000 2,000 5,000 6,000 0 0 0 4,000 8,000 completed ! Electronic filings received ! Docket Intranet Research actions completed ! Website retrievals u Goal 5 - To ensure pipeline and master meter operators in Arizona are as safe as possible. 0.0 4,828.0 0.0 0.0 87.5 Performance Measures ! Case Magement System actions FY 2001 Expected 9,400 13,500 750 Performance Measures ! Inspections code compliance ! Inspections construction ! Inspections specialized ! Master meter training classes FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 932 300 220 12/350 932 300 200 12/300 932 300 220 12/350 950 350 220 14/420 950 350 240 14/420 10 150 2,020 1,840 10 150 2,200 1,900 12 120 1,900 1,900 12 100 1,900 1,900 12 100 1,900 1,900 held/persons attending ! Violations interstate ! Violations intrastate ! Violations master meter ! Violations corrected CCA.7 PROGRAM SUMMARY LEGAL DIVISION Contact: Paul Bullis, Chief Counsel Phone: 542-3402 A.R.S. 40-106 Program Mission: To provide legal representation to the Corporation Commission in the performance of all of its powers and duties, except for matters pertaining to the activities of the Securities Division. Program Description: Matters handled by the Legal Division fall into five general categories: Commission dockets; federal regulatory dockets; litigation; other administrative matters; and special projects. The Legal Division represents the Commission in all matters relating to the public utility rate setting, and in other areas not associated with the Securities Division. Securities-related legal cases are litigated by the Attorney General's Office. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,004.4 0.0 0.0 0.0 1,112.0 0.0 0.0 0.0 1,133.8 0.0 0.0 Program Total 1,004.4 1,112.0 1,133.8 FTE Positions 16.5 16.5 16.5 Program Goals and Performance Measures: u Goal 1 - To provide efficient, high-quality legal representation. Performance Measures ! Education and training FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $12,462 $12,500 $12,600 $12,700 $12,800 expenditures ! Classes completed: legal 44 46 48 50 52 education for attorneys ! Classes completed: job-related 24 26 28 30 32 Corporation Commission Page 347 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected education for support staff ! Classes completed: other ! Expenditures on advanced 2 10,350 4 15,000 6 17,500 8 17,500 10 17,500 research tools u Goal 2 - To provide high-quality representation in administrative matters before the Corporation Commission. Performance Measures ! Docketed matters handled ! Administrative hearings handled FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 584 167 884 140 884 140 884 140 884 140 5 5 5 5 5 by the Legal Division ! Orders to Show Cause prepared by the Legal Division u Goal 3 - To provide high-quality representation in Judicial matters before various courts. Performance Measures ! Commission actions appealed to FY 1997 Actual courts ! Motions, briefs and other pleadings filed in courts FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 39 30 30 30 30 60 86 86 86 86 u Goal 4 - To provide high-quality legal advice to the Commission. FY 1997 Actual Performance Measures ! Open Meetings/Special Open FY 1998 Expected 53 FY 1999 Expected 64 64 FY 2000 Expected 64 FY 2001 Expected 64 Meetings, Special Executive Sessions, nd Legislative Discussion Group meetings attended by Legal counsel. u Page 348 u u u u u Corporation Commission Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY BOARD OF DENTAL EXAMINERS DXA Julie Chapko, Executive Director Contact: Pamela J. Paschal, Deputy Director 255-3696 A.R.S. 32-1201, 32-1299 Agency/Program Mission: To protect the oral health, safety, and welfare of Arizona citizens through a fair and impartial system, which provides professional, courteous service and information to the dental profession and the general public. Agency/Program Description: The State Board of Dental Examiners examines, licenses, and certifies professionals to practice in the field of dentistry. The Board also accepts complaints against licensees and certificate holders, investigates allegations and administratively adjudicates complaints. The Board serves approximately 4,700 professionals licensed or certified to practice in the state, as well as all Arizona citizens who receive these professional services. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 636.5 0.0 0.0 0.0 669.6 0.0 0.0 0.0 683.3 0.0 0.0 636.5 669.6 683.3 Capital Funds 0.0 0.0 0.0 Agency Total 636.5 669.6 683.3 FTE Positions 9.0 9.0 9.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To ensure the health, safety, and welfare of the public through regulation of the dental profession. Performance Measures ! Cases adjudicated each calendar FY 1997 Actual year (ratio of complaints resolved to complaints received) ! Average days from receipt of complaint to resolution of complaint FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 94% 75% 75% 80% 80% 147 90 90 90 90 u Goal 2 - To ensure compliance with statutory mandates. Performance Measures ! Publication of quarterly newsletter u Inspection and Regulation u FY 1997 Actual FY 1998 Expected 0 u u FY 1999 Expected 4 u 4 FY 2000 Expected 4 FY 2001 Expected 4 u Board of Dental Examiners Page 349 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY BOARD OF DISPENSING OPTICIANS DOA Careen J. Heinze, Executive Director Contact: Careen J. Heinze, Executive Director 542-3095 A.R.S. 32-1671 continuing education program in order to upgrade the profession of opticianry in accordance with the Board's mandate (12/31/97 is the first time continuing education will be required for renewal of an optician's license). FY 1997 Actual Performance Measures ! Renewal applications with FY 1998 Expected N/A FY 1999 Expected 590 590 FY 2000 Expected 590 FY 2001 Expected 590 continuing education requirement submitted Agency/Program Mission: To protect the visual health of the citizens of Arizona by regulating and maintaining standards of practice in the field of opticianry. u u u u u u Agency/Program Description: The Board of Dispensing Opticians examines and licenses professionals to practice in the field of opticianry and licenses optical establishments. The Board also accepts complaints against licensees, investigates allegations and administratively adjudicates complaints. The Board serves 700 opticians and 600 optical establishments licensed to practice in the state, as well as all Arizona citizens who receive these professional services. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY1998 Estimate FY1999 Estimate 0.0 63.6 0.0 0.0 0.0 74.2 0.0 0.0 0.0 71.0 0.0 0.0 63.6 74.2 71.0 Capital Funds 0.0 0.0 0.0 Agency Total 63.6 74.2 71.0 FTE Positions 0.8 0.8 0.8 Agency/Program Goals and Performance Measures: u Goal 1 - To ensure high standards of professional and ethical conduct in the field of opticianry. Performance Measures ! Optician applications received ! Establishment license applications FY 1997 Actual 30 30 FY 1998 Expected 31 30 FY 1999 Expected FY 2000 Expected FY 2001 Expected 35 30 40 30 40 30 20 71 10 N/A 30 30 31 35 7 7 N/A Baseline 30 40 7 N/A 30 40 7 N/A ! Renewal applications (Opticians) 664 590 620 650 690 received & issued ! Renewal applications (Establishment) received & issued 243 273 303 333 363 received ! Establishment licenses issued ! Opticians licenses issued ! Disciplinary actions ! Opticians/establishments with more than one complaint u Goal 2 - To investigate and adjudicate consumer and board initiated complaints in accordance with statutes to protect the public from incompetent services and unprofessional and unethical conduct. Performance Measures ! Complaints received ! Complaints resolved ! Disciplinary actions ! Licensees to be tracked (Optician FY 1997 Actual 30 25 5 907 FY 1998 Expected 30 25 5 833 FY 1999 Expected 30 25 5 893 FY 2000 Expected FY 2001 Expected 30 25 5 958 30 25 5 1,028 & Establishment) u Goal 3 - To better protect the public through implementation of a Page 350 Board of Dispensing Opticians Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Disciplinary actions taken ! Average days for complaint AGENCY/PROGRAM SUMMARY 24 <90 26 <90 26 <90 26 <90 <6% >50% >70% >70% >70% resolution BOARD OF FUNERAL DIRECTORS AND EMBALMERS ! Completed establishment inspections FDA George Beard, Executive Director Contact: George Beard, Executive Director 22 >90 542-3095 u u u u u u A.R.S. 32-1301, et. seq. Agency/Program Mission: To maintain and enforce a set of standards that provides protection for the health, safety and welfare of Arizona citizens by educating the consumer and by actively and impartially regulating those licensed to provide funeral goods and services. Agency/Program Description: The Board of Funeral Directors and Embalmers examines and licenses individuals that provide funeral goods and services. The Board also accepts complaints against licensees, investigates allegations and administratively adjudicates complaints. The Board oversees approximately 800 licensees practicing in the state and serves all Arizona citizens who receive funeral goods and services. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 173.0 0.0 0.0 0.0 186.1 0.0 0.0 0.0 187.6 0.0 0.0 173.0 186.1 187.6 Capital Funds 0.0 0.0 0.0 Agency Total 173.0 186.1 187.6 FTE Positions 3.0 3.0 3.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To ensure that licenses are only granted and renewed to competent individuals with high standards of professional and ethical conduct. Performance Measures ! Applications received ! Licenses issued ! Applications denied ! Average days to process license FY 1997 Actual 126 126 0 <45 FY 1998 Expected 130 129 1 <45 FY 1999 Expected 140 138 2 <45 FY 2000 Expected 145 143 2 <45 FY 2001 Expected 150 147 3 <45 u Goal 2 - To ensure and enforce that information is made available to both the consumer and the licensee that educates them to the standards of practice relating to providing funeral goods and services. Performance Measures ! Consumers receiving pamphlet ! Disciplinary action resulting from FY 1997 Actual 98% 0 FY 1998 Expected 98% 4 FY 1999 Expected 98% 6 FY 2000 Expected 98% 8 FY 2001 Expected 98% 8 continuing education violations u Goal 3 - To actively and impartially investigate allegations and complaints, and provide enforcement to protect the public from incompetent services, unprofessional, unethical and illegal conduct. Performance Measures ! Complaints processed Inspection and Regulation FY 1997 Actual 58 FY 1998 Expected 63 FY 1999 Expected 70 FY 2000 Expected 70 FY 2001 Expected 70 Board of Funeral Directors and Embalmers Page 351 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures DEPARTMENT OF GAMING GMA Gary A. Husk, Director Contact: Penny Taylor Moore, Deputy Director of Administration 604-1801 Agency Mission: To carry out the State's responsibilities under the Indian Gaming Regulatory Act; to regulate Indian gaming activities consistent with the letter and spirit of the Tribal-State gaming compacts; and to serve and protect the public by ensuring the integrity of Indian gaming in Arizona. Agency Description: The Department of Gaming is responsible for carrying out the State's responsibilities under the Indian Gaming Regulatory Act and the Tribal-State gaming compacts. The Department monitors and enforces compliance by the Tribal gaming operations with all compact requirements, including those governing the nature, extent and conduct of gaming activities; public health, safety and welfare; and other operational requirements. It also conducts background investigations of all prospective gaming employees, management contractors, providers of gaming services and manufacturers and distributors of gaming devices in order to ensure that unsuitable individuals or companies are not involved in Arizona's gaming industry. ($ Thousands) Agency Summary: FY1997 Actual Ø ENFORCEMENT Ø CERTIFICATION FY1998 Estimate FY1999 Estimate 2,344.6 3,596.0 3,155.2 1,143.7 963.9 1,350.0 Capital Funds 0.0 0.0 0.0 Agency Total 3,488.3 4,559.9 4,505.2 ! Denials, Suspensions, Revocations of non-tribal members ! Negative recommendationstribal members ! Appeal hearings requested FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 142 150 153 158 162 147 120 123 128 133 30 30 30 32 34 ! Cases settled prior to hearing 5 5 5 5 5 ! Appeal requests withdrawn 3 3 3 3 3 ! Appeal hearings held 29 29 29 29 29 ! Administrative law judge recommendation affirmed agency action ! Administrative law judge reversed agency action ! Directed/accepted administrative law judge recommendation ! Director modified administrative law judge recommendation 27 27 27 27 27 2 2 2 2 2 26 27 27 27 27 3 2 2 2 2 u Goal 2 - To expand the agency information management systems to support the growing needs of the enforcement and certification programs. Key Performance Measures ! Hours of down time of computer system ! Agency database programs ! Databases converted, enhanced or created GMA.1 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 48 35 25 25 25 22 25 30 30 30 75% 75% 100% 75% 75% PROGRAM SUMMARY ENFORCEMENT Contact: Edwin Grohe, Deputy Director of Enforcement Phone: 604-1801 ($ Thousands) Funding and FTE Summary: FY1997 Actual FY1998 Estimate FY1999 Estimate A.R.S. 5-601 Program Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 3,488.3 0.0 0.0 0.0 4,559.9 0.0 0.0 0.0 4,505.2 0.0 0.0 3,488.3 4,559.9 4,505.2 Capital Funds 0.0 0.0 0.0 Agency Total 3,488.3 4,559.9 4,505.2 FTE Positions 61.0 67.0 71.0 Operating Funds Subtotal Agency Goals and Key Performance Measures: u Goal 1 - To carry out the State's responsibilities under the Indian Gaming Regulatory Act and the Tribal-State gaming compacts by ensuring the suitability of all individuals seeking employment in the gaming industry. Page 352 To monitor and enforce compliance with the provisions of the Tribal-State gaming compacts. Program Description: The Department of Gaming monitors Tribal compliance with the compact provisions, including those governing the nature, size and conduct of gaming activities. This is accomplished through inspections of the gaming facilities, the review of records, the compliance testing of gaming devices during both scheduled and random inspections and testing of internal controls. The Department of Gaming is funded through a gaming device assessment established in section 12(b) of the Tribal-State compacts. The annual assessment is set at $500 per device per year, due in equal quarterly installments of $125 per machine on the first day of each quarter. The Department is currently renegotiating this assessment rate based on actual and projected costs of regulation. If a machine is added into play at any time during the quarter, it is deemed to have been in play for the entire quarter and is assessed in such manner. Any unexpended enforcement revenues revert on a pro-rata basis to the Tribes at the end of each fiscal year. Should a Department of Gaming Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS deficit in necessary funds exist, the compact authorizes the State to bill the Tribes for the deficit amount. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 2,344.6 0.0 0.0 0.0 3,596.0 0.0 0.0 0.0 3,155.2 0.0 0.0 Program Total 2,344.6 3,596.0 3,155.2 FTE Positions 38.0 43.0 47.0 Program Goals and Performance Measures: u Goal 1 - To monitor and enforce technical standards for gaming devices. Performance Measures ! New devices tested ! New installations tested within FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 757 100% 997 100% 500 100% 500 100% 500 100% 1,000 1,500 2,000 2,000 2,000 30 30 30 30 30 6,233 100 7,500 100 8,000 100 8,500 100 8,500 100 three days of tribe target date ! Devices inspected following an approved software change ! Average days from approved software change to compliance testing verifying those changes ! Gaming devices in operation ! Individual devices subjected to random testing u Goal 2 - To proactively monitor compliance with compact provisions and record keeping requirements. Performance Measures ! Tribes with compacts ! Gaming facilities ! Average weekly site inspections FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 16 16 1 17 16 2 19 21 2 20 21 2 20 21 2 9 11 15 17 17 44% 5 31% 69% 0 0 71% 5 24% 81% 13 62% 81% 13 62% 14 15 17 18 18 applicant. Following the completion of a full background investigation, permanent state certification is granted if the applicant is found suitable. At the conclusion of the background investigation of a tribal member, a recommendation is made to the Tribe as to whether the person should receive a tribal license. The Department also conducts background investigations and audits to certify corporations or entities who provide gaming services to tribal gaming facilities or who conduct more than $10,000 per month in business with a tribal gaming facility. The program is funded through certification fees and reimbursement guidelines established in section 5(l) of the Tribal-State compacts. For gaming employees and providers of gaming services, the initial certification fee is set at $150, and the annual renewal fee at $75. For management contractors, financiers, and manufactors/suppliers of gaming devices, the initial certification fee is set at $1,500 and the annual renewal fee at $300. Should the cost of any investigation exceed the initial application or renewal fee, applicants are required to reimburse the Department in full for its actual costs of investigations prior to issuance of state certification. The Department may modify the initial application or renewal fee by giving a 60-day notice to the Tribes. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,143.7 0.0 0.0 0.0 963.9 0.0 0.0 0.0 1,350.0 0.0 0.0 Program Total 1,143.7 963.9 1,350.0 FTE Positions 23.0 24.0 24.0 Program Goals and Performance Measures: u Goal 1 - To streamline the application process to facilitate certification in a timely fashion. by investigators ! Compact Compliance Reviews conducted ! Gaming facilities reviewed ! Internal control reviews ! Gaming facilities reviewed for internal controls ! Tribes with gaming facilities GMA.2 PROGRAM SUMMARY CERTIFICATION Contact: Rudy Casillas, Applications/Records Mgr. Phone: 604-1801 Performance Measures ! Applications received ! Days elapsed from receipt of completed application to the forwarding of the applicant's fingerprint card to the Department of Public Safety ! Temporary certifications issued in 20 days following a review of state CHRI ! Temporary certifications issued with state CHRI available ! Applications rejected as incomplete FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 6,245 5 9,822 3 10,400 3 10,800 3 10,800 3 6,245 9,822 10,400 10,800 10,800 100% 99% 99% 99% 99% 10% 5% 3% 3% 3% u Goal 2 - To ensure the integrity of tribal gaming by certifying only those corporations or entities who qualify after extensive background investigations and audits. A.R.S. 5-601 Program Mission: To investigate and evaluate the suitability of applicants for state certification within time frames set by Tribal-State compacts. Program Description: The Department of Gaming receives all applications of persons seeking state certification or a tribal gaming license. Within 20 days of receiving a completed application for state certification of a nontribal member, the Department issues temporary certification unless there is evidence of criminal history sufficient to disqualify the Inspection and Regulation FY 1997 Actual Performance Measures ! Corporations in certification process ! Applications pending/withdrawn ! Permanent certifications/Temporary certifications ! Applicants denied Department of Gaming FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 35 81 90 95 95 15/6 43/39 23/1 92/49 20/1 100/50 20/1 105/50 20/1 105/50 5 7 7 7 7 Page 353 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Page 354 u u u u u Department of Gaming Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS proceedings AGENCY/PROGRAM SUMMARY BOARD OF HOMEOPATHIC MEDICAL EXAMINERS HEA Jean A. Ellzey, Executive Director Contact: Jean A. Ellzey, Executive Director ! Complaints resolved by taking 1 0 1 1 1 disciplinary action against license ! Disciplinary actions reviewed adversely by Court-Judicial Review Actions (%) 0 0 0 0 0 u Goal 3 - To collect, update and deliver information in a timely manner concerning licensees' location, practice modalities and status for the public record. 542-3095 A.R.S. 32-2901 Performance Measures ! Requests for information received ! Information inquiries responded to Agency/Program Mission: To protect the public health, safety and welfare through a selfsupporting program of examination, licensing and regulation of homeopathic physicians. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,040 75% 1,040 75% 1,040 98% 1,040 98% 1,040 98% 0 0 0 0 0 within 48 hours ! Complaints about agency to Governor's office or legislators Agency/Program Description: The Board of Homeopathic Medical Examiners reviews and examines the education, experience, and background of applicants to determine if they possess the qualifications required by law to practice homeopathic medicine and any of the subspecialties within the scope of practice. Annually, licensees renew their licenses, permits and registrations and provide updated information about the nature of their practices. Upon receipt of complaints against licensed homeopathic physicians, the Board conducts investigations; and, holds hearings, taking disciplinary action as necessary to protect the public safety. u u u u u u ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 33.2 0.0 0.0 0.0 41.7 0.0 0.0 0.0 63.9 0.0 0.0 33.2 41.7 63.9 Capital Funds 0.0 0.0 0.0 Agency Total 33.2 41.7 63.9 FTE Positions 0.5 0.5 0.5 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To issue, renew, or deny licenses, permits and registrations in a timely manner. Performance Measures ! Applications received ! New licenses issued ! Licenses eligible for renewal ! Licenses renewed ! Renewal receipts mailed within 72 hours of receipt of completed application ! Licensees reporting no disciplinary action /complaints on renewal applications FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 87 82 148 133 95 97 82 158 143 140 97 82 168 153 150 97 82 178 163 160 97 822 188 173 170 95 139 149 159 169 u Goal 2 - To receive, investigate and adjudicate complaints in a timely manner. Performance Measures ! Complaints or inquiries received ! Complaints resolved within 120 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 17 75% 10 75% 12 80% 12 80% 12 80% 1 1 1 1 1 days ! Complaints resolved through informal interview or formal Inspection and Regulation Board of Homeopathic Medical Examiners Page 355 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 - To ensure that workers' compensation claims are processed in a timely and efficient manner. AGENCY SUMMARY INDUSTRIAL COMMISSION OF ARIZONA Key Performance Measures ICA Larry Etchechury, Director Contact: Douglas R. Newton, Agency Coordinator 542-5380 Agency Mission: To efficiently administer and effectively enforce all applicable laws, rules and regulations relative to the protection of life, health, safety and welfare of employees within the State. Agency Description: The Industrial Commission is a regulatory agency that was created in 1925. While the Commission still is responsible for overseeing the State Workers' Compensation System, its role over the years has been expanded to cover other labor-related issues, including Occupational Safety and Health, child labor regulations, resolution of wage related disputes, licensing of employment counseling and talent agencies, vocational rehabilitation and provision of workers' compensation coverage for claimants of uninsured employers or insolvent carriers and self-insured employers. ($ Thousands) Agency Summary: FY1997 Actual FY1998 Estimate FY1999 Estimate Ø ADMINISTRATIVE SERVICES 2,738.6 3,541.5 2,691.4 Ø WORKERS COMPENSATION 2,675.7 2,739.3 2,650.2 CLAIMS PROCESSING 3,622.0 LAW Ø LABOR ADMINISTRATION 436.9 484.7 495.8 2,782.7 3,078.1 3,281.7 FUND CLAIMS Ø SPECIAL PROCESSING 597.7 687.8 713.6 Ø LEGAL COUNSEL 889.3 1,071.9 1,104.4 Capital Funds 0.0 0.0 0.0 Agency Total 13,742.9 15,610.6 15,267.2 4,007.3 ($ Thousands) FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY1998 Estimate FY1999 Estimate 0.0 12,463.0 122.2 1,157.7 0.0 14,040.9 130.0 1,439.7 0.0 13,692.5 135.0 1,439.7 13,742.9 15,610.6 15,267.2 Capital Funds 0.0 0.0 0.0 Agency Total 13,742.9 15,610.6 15,267.2 FTE Positions 294.0 299.0 300.0 Page 356 Key Performance Measures 162,000 164,000 166,000 64.4% 80% 80% 80$ 80% 23,135 23,500 24,000 24,200 24,700 83% 90% 95% 95% 95% FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Petitions for hearings received ! Awards issued to settle cases 9,071 9,524 10,000 10,500 11,000 8,805 9,169 9,621 10,108 10,300 ! Days between petitions received and awards issued ! Pre-hearing settlements/awards issued ! Cases that result in a hearing 127 117 140 140 140 5,681 5,501 5,776 6,064 6,064 3,124 3,668 3,851 4,044 4,044 u Goal 3 - To ensure that labor issues involving child labor and employee wages are resolved in a timely efficient manner. ! Child Labor violations investigated ! Child Labor violations confirmed ! Wage claims filed by employee FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 388 390 395 400 410 174 140 145 150 155 3,443 3,400 3,450 3,500 3,550 u Goal 4 - To ensure that a safe work place exists for all Arizona employees through enforcement of OSHA standards and boiler and elevator codes. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Safety violations found 1,405 2,964 3,005 3,150 3,200 ! Health violations found ! Safety consultation surveys 1,047 1,300 1,350 1,400 1,450 280 642 655 700 730 ! Boilers inspected 3,877 3,000 3,050 3,100 3,150 ! Elevators inspected 4,655 4,700 4,750 4,800 4,850 u Goal 5 - To ensure that injury claims of Special Fund claimants are processed effectively and efficiently. Key Performance Measures Agency Goals and Key Performance Measures: 160,000 4,330.1 ADMINISTRATION Funding and FTE Summary: 138,284 u Goal 2 - To ensure that requests for hearing on workers compensation claims are heard in a timely and a cost effective manner. Key Performance Measures OF Ø ADJUDICATION DISPUTES SAFETY Ø OCCUPATIONAL AND HEALTH ! Workers compensation claims processed ! Claims processed within five days ! Employees average monthly wage determinations issued ! Determined within 45 days FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! No-Insurance awards issued 3,789 3,700 3,680 3,670 3,670 ! Average annual cost of No Insurance awards ! Warrants issued in payment of Special Fund claims $5,425 $5,350 $5,200 $5,200 $5,200 18,172 18,200 18,400 18,600 18,800 Industrial Commission of Arizona Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Mission: u Goal 6 - To administer oversight and review of operation of Industrial Commission to ensure that agency duties are conducted efficiently and effectively. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Workers compensation claimants problems resolved ! Self insurance applications and renewals processed ! Complaints received concerning non workers compensation coverage by employers ! Cases referred for collection 5,966 6,200 6,300 6,400 6,500 135 135 145 155 165 1,246 15,000 30,000 30,000 30,000 413 600 650 700 750 158 160 170 180 180 ! OSHA cases referred for hearing To support all activities of the other agency programs to allow them to perform their function in the most effective and efficient manner possible. Subprogram Description: The program provides personnel services to individuals and departments within the agency; evaluates bonding criteria, applications, and renewals of self insured employers; provides payment of medical and compensation payments for uninsured claimants as well as ensuring collection of funds that are payable to the agency; maintains Special Fund Office Building in Phoenix and Tucson; maintains data processing functions for the agency. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1999 Estimate 0.0 2,366.7 21.9 30.8 0.0 3,102.9 25.0 86.7 0.0 2,243.0 25.0 86.7 Program Total 2,419.4 3,214.6 2,354.7 Program Mission: FTE Positions 38.0 39.0 39.0 To support all activities of the other agency programs to allow them to perform their function in the most effective and efficient manner possible. Subprogram Goals and Performance Measures: ICA.1 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate PROGRAM SUMMARY ADMINISTRATIVE SERVICES Contact: Douglas R. Newton Phone: 542-5380 A.R.S. 23-1, Art. 1 u Goal 1 - To process all personnel actions in an effective manner on a timely basis. Program Description: Provides personnel services to individuals and departments within the agency; evaluates bonding criteria, applications, and renewals of self insured employers; provides payment of medical and compensation payments for uninsured claimants as well as ensuring collection of funds that are payable to the agency; maintains Special Fund Office Building in Phoenix and Tucson; maintains data processing functions for the agency. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 2,685.9 21.9 30.8 0.0 3,429.8 25.0 86.7 0.0 2,579.7 25.0 86.7 Program Total 2,738.6 3,541.5 2,691.4 FTE Positions 44.0 45.0 45.0 This Program Contains the following Subprograms: 4 Administrative Support 4 Administrative Support 4 Office of Director ICA.1.1 FY 1997 Actual Performance Measures ! Actions processed 1,045 FY 1997 Actual Performance Measures ! Claims and purchase orders issued ! Warrants issued FY 2000 Expected FY 2001 Expected 1,250 1,000 1,275 1,275 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,511 2,600 2,650 2,700 2,700 18,112 18,200 18,400 18,600 18,600 ! Average invoices not 229 230 230 230 230 processed at months end ! Average invoices not paid at month's end 624 220 220 220 220 u Goal 3 - To process all self insurance applications and renewals efficiently and in a timely manner. FY 1997 Actual Performance Measures ! Renewals and applications processed ! Renewals in backlog ICA.1.2 ADMINISTRATIVE SUPPORT Contact: Douglas R. Newton, Agency Coordinator Phone: 542-5380 FY 1999 Expected u Goal 2 - To process all accounting transactions correctly on a timely basis. ! Requisitions processed SUBPROGRAM SUMMARY FY 1998 Expected 135 FY 1998 Expected FY 1999 Expected 135 FY 2000 Expected FY 2001 Expected 140 140 140 17 63 88 138 138 680 700 750 800 800 SUBPROGRAM SUMMARY ADMINISTRATIVE SUPPORT Contact: Mary Green, Executive Staff Assistant Phone: 542-4317 A.R.S. 23-1, Art. 1 Subprogram Mission: A.R.S. 23-1, Art. 1 Inspection and Regulation To assist injured workers in resolving workers' compensation Industrial Commission of Arizona Page 357 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS related problems. Subprogram Goals and Performance Measures: Subprogram Description: u Goal 1 - To administer oversight and review operations of agency to ensure that agency duties are conducted efficiently and effectively. The Ombudsman must investigate all reported complaints concerning injured workers; intercede on behalf of claimants in resolution of problems with attorneys, insurance carrier, state agencies; ensure that claimants are entitled to benefits due them under workers compensation law; and refer claimants for rehabilitation and job placement. ! Valid complaints received FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ICA.2 0.0 139.3 0.0 0.0 0.0 143.5 0.0 0.0 Program Total 135.9 139.3 143.5 FTE Positions 4.0 4.0 4.0 Subprogram Goals and Performance Measures: u Goal 1 - To resolve problems concerning claims of injured workers in efficient manner on a timely basis. FY 1997 Actual ! Claimants contacted ! Claimants' cases closed ICA.1.3 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5,966 6,200 6,300 6,400 6,400 65 100 100 100 100 A.R.S. 23.101, 23.108 Subprogram Mission: To oversee all activities of the Industrial Commission for the protection of life, health, safety and welfare of employees of Arizona. This subprogram, made up of the offices of the Commission, Director, and Special fund Investment Committee, controls all activities of the agency to insure that rules and laws are effectively enforced and resources efficiently used. Specifically, the program adopts all rules, approves OSHA claims, sets tax rates, approves self-insurance, reviews lump sum settlement requests, and establishes policy for investment of Special Fund. Program Mission: To ensure that all workers' compensation claims are processed in accordance with the rules and laws of Arizona. Program Description: The program regulates activities of insurance carriers and self insurers who process industrial injury claims; assesses penalties or increases in insurance benefits for bad faith or unfair claims processes; ensures that every injured worker is treated fairly and properly cared for in compliance with the law; approves out of state travel for injured workers; and ensures that claims are accepted or denied within 21 days of receipt of notice of claims. ($ Thousands) Funding and FTE Amounts: FY1998 Estimate FY1999 Estimate 0.0 2,575.4 100.3 0.0 0.0 2,634.3 105.0 0.0 0.0 2,540.2 110.0 0.0 Program Total 2,675.7 2,739.3 2,650.2 FTE Positions 83.0 84.0 84.0 u Goal 1 - To insure that permanent disability awards are issued in timely manner. Performance Measures ! Awards issued ! Awards issued within 80 days FY1999 Estimate 0.0 187.6 0.0 0.0 0.0 193.2 0.0 0.0 Program Total 183.0 187.6 193.2 FTE Positions 2.0 2.0 2.0 FY 1997 Actual 3,055 45% FY 1998 Expected 3,450 75% FY 1999 Expected 3,500 90% FY 2000 Expected FY 2001 Expected 3,700 90% 3,700 90% u Goal 2 - To complete employees average monthly wage in most effective, efficient manner possible. ($ Thousands) 0.0 183.0 0.0 0.0 Page 358 A.R.S. 23-6 Program Goals and Performance Measures: Subprogram Description: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds N/A Contact: Karen H. Ellerman, Manager Phone: 542-4661 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY 2001 Expected N/A N/A Baseline FY1997 Actual OFFICE OF DIRECTOR Contact: Larry Etchechury, Director Phone: 542-4411 FY1997 Actual FY 2000 Expected PROGRAM SUMMARY SUBPROGRAM SUMMARY Funding and FTE Amounts: FY 1999 Expected WORKERS COMPENSATION CLAIMS PROCESSING FY1999 Estimate 0.0 135.9 0.0 0.0 Performance Measures N/A FY 1998 Expected concerning agency operations ($ Thousands) Funding and FTE Amounts: FY 1997 Actual Performance Measures Performance Measures ! Wage determinations issued ! Determined within 45 days FY 1997 Actual 23,135 83% FY 1998 Expected 23,500 90% FY 1999 Expected 24,000 95% FY 2000 Expected FY 2001 Expected 24,200 95% 24,200 95% u Goal 3 - To process lump sum settlement requests in the most efficient manner. Performance Measures ! Lump sum requests processed ! Processed within 15 days FY 1997 Actual 133 80% FY 1998 Expected 120 90% FY 1999 Expected 130 95% FY 2000 Expected FY 2001 Expected 140 95% 140 95% u Goal 4 - To process initial filing of Workers Compensation Claims on timely basis. Industrial Commission of Arizona Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Claims processed ! Processed within five days ICA.3 FY 1997 Actual FY 1998 Expected FY 1999 Expected 138,284 160,000 64.4% 80% FY 2000 Expected 160,000 95% 160,000 98% FY 2001 Expected 160,000 98% PROGRAM SUMMARY LABOR LAW ADMINISTRATION Contact: Orlando Macias, Director Phone: 542-4515 A.R.S. 23-3, Art 2; 23-2, Art 3, 7 PROGRAM SUMMARY Program Mission: ADJUDICATION OF DISPUTES To provide for the administration of labor laws for the protection of wage claimants, child employees and users of employment agencies. Contact: Eileen Willett, Chief Judge Phone: 542-5247 Program Description: A.R.S. 23-6, Art. 3 Program Mission: To adjudicate disputed workers' compensation claims and appeals of penalty assessment issued by the Occupational Safety and Health Administration (OSHA) Division and Labor Division. Program Description: The program settles disputes created by decisions made by insurance carriers, self insured employers or the Industrial Commission. The workers' compensation claimant, insurance carrier or other interested party would request a hearing. Disputes are also settled in the same manner for OSHA penalty decisions appealed by the employer and Child Labor citations appealed by employers. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1999 Estimate 0.0 3,622.0 0.0 0.0 0.0 4,007.3 0.0 0.0 0.0 4,330.1 0.0 0.0 3,622.0 4,007.3 4,330.1 54.0 55.0 55.0 Program Goals and Performance Measures: u Goal 1 - To process and set hearings so that they are heard in a timely manner. Performance Measures ! Petitions for hearing received: ICA.4 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 9,071 9,524 10,000 10,500 10,500 122 128 134 140 140 8,805 9,169 9,627 10,108 10,108 122 128 134 140 140 117 140 140 140 140 The program must enforce all statutes and rules concerning the resolution of wage complaint disputes, the licensing and regulation of private employment agencies, and the enforcement of child labor laws which involve the issuing of penalties for violations. The program must also provide information on labor issues to the requesting public. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 436.9 0.0 0.0 0.0 484.7 0.0 0.0 0.0 495.8 0.0 0.0 Program Total 436.9 484.7 495.8 FTE Positions 15.0 15.0 15.0 Program Goals and Performance Measures: u Goal 1 - To efficiently enforce the Child Labor Laws in a timely manner. Performance Measures ! Injury reports reviewed ! Violations investigated ! Violations confirmed ! Turnover time (time violations FY 1997 Actual 2,212 388 174 1.7 FY 1998 Expected 2,200 390 140 2 FY 1999 Expected 2,200 390 140 2 FY 2000 Expected FY 2001 Expected 2,200 390 140 2 2,200 390 140 2 known to Labor to time violation confirmed (in months) u Goal 2 - To efficiently process and investigate wage claims in a timely manner. Workers Compensation ! Petitions for hearing received: OSHA ! Awards issued to settle cases: Workers Compensation ! Awards issued to settle cases: OSHA ! Length of time between petition received and award issued FY 1997 Actual 3,443 4.9 FY 1998 Expected 3,400 4.0 FY 1999 Expected 3,400 4.0 FY 2000 Expected FY 2001 Expected 3,400 4.0 3,400 4.0 investigation u Goal 2 - To process requests for hearing in the most efficient, cost effective manner. Performance Measures ! Pre hearing settlements ! Pre-hearing settlements/ awards Performance Measures ! Claims filed ! Average months to complete FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,063 5,681 1,500 5,501 1,500 5,776 1,500 6,064 1,500 6,064 3,124 3,668 3,851 4,044 4,044 u Goal 3 - To efficiently process and monitor the licensing of private employment agencies. Performance Measures ! Average months to complete investigation ! Licenses processed within 90 days ! License applications processed ! Complaints investigated FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1.7 1.8 1.8 1.8 1.8 88% 9 32 90% 10 40 90% 10 40 90% 10 40 90% 10 40 issued ! Cases resulting in hearings Inspection and Regulation Industrial Commission of Arizona Page 359 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ICA.5 PROGRAM SUMMARY FY 1997 Actual Performance Measures ! Boilers inspected ! Deficiencies identified ! Elevators inspected ! Deficiencies identified OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION Contact: Derek Mullins, Director Phone: 542-5795 3,877 829 4,655 1,650 FY 1998 Expected FY 1999 Expected 3,000 800 4,700 1,500 FY 2000 Expected 3,000 800 4,700 1,500 3,000 800 4,700 1,500 FY 2001 Expected 3,000 800 4,700 1,500 A.R.S. 23-2, Art 10 ICA.6 Program Mission: To ensure the safety of employees in the State of Arizona covered by the Arizona Occupational Safety and Health Act of 1972. PROGRAM SUMMARY SPECIAL FUND CLAIMS PROCESSING Contact: Terri Plew, Monitor Phone: 542-3294 Program Description: Under a certified and approved plan with the United States Department of Labor, administer Arizona Occupational Safety and Health Act (OSHA). Responsible for enforcing the Occupational Safety and Health standards in all industries in Arizona except: mining, smelting, establishments located on Indian reservations and Federal agencies. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,655.8 0.0 1,126.9 0.0 1,725.1 0.0 1,353.0 0.0 1,928.7 0.0 1,353.0 Program Total 2,782.7 3,078.1 3,281.7 FTE Positions 60.0 60.0 60.0 Program Goals and Performance Measures: u Goal 1 - To effectively enforce all OSHA standard in safety compliance and Industrial Hygiene. Performance Measures ! Health compliance inspections ! Violations - health ! Safety compliance inspections ! Violations - safety FY 1997 Actual 404 1,047 532 1,405 FY 1998 Expected 488 1,300 1,412 2,964 FY 1999 Expected 488 1,300 1,412 2,964 FY 2000 Expected 488 1,300 1,412 2,964 FY 2001 Expected 488 1,300 1,412 2.964 u Goal 2 - To provide effective and timely voluntary consultation services to aid employers in recognizing and abating work place hazards. Performance Measures ! Safety consultation surveys ! Hazards ! Consultation surveys find hazards ! Health consultation surveys ! Hazards ! Consultation surveys find hazards FY 1997 Actual 280 1,054 83% 92 263 97% FY 1998 Expected 642 1,347 70% 128 450 70% FY 1999 Expected 642 1,347 70% 128 450 70% FY 2000 Expected 642 1,347 70% 128 450 70% FY 2001 Expected 642 1,347 70% 128 450 70% u Goal 3 - To provide state wide training programs to employees concerning specific safety related functions that are timely and effective. Performance Measures ! Programs ! Employers trained ! Employees trained FY 1997 Actual 349 1,781 4,755 FY 1998 Expected 500 3,500 6,250 FY 1999 Expected 500 3,500 6,250 FY 2000 Expected 500 3,500 6,250 FY 2001 Expected 500 3,500 6,250 u Goal 4 - To ensure that there is no danger to employees or the general public from Arizona boilers or elevators. Page 360 A.R.S. 23-1065(B-G) Program Mission: To act as an insurance carrier to provide benefits to all injured employees not covered by regular worker's compensation insurance coverage or by self insurance coverage in Arizona. Program Description: The program processes all claims for injured workers where the employer failed to provide workers compensation insurance; provides medical and compensation to injured workers whose employer's had no insurance at the time of injury; provides continuing medical benefits for injured workers following termination of temporary benefits; administers the second injury fund; and provides for rehabilitation for scheduled and unscheduled injured workers claims. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 597.7 0.0 0.0 0.0 687.8 0.0 0.0 0.0 713.6 0.0 0.0 Program Total 597.7 687.8 713.6 FTE Positions 19.0 18.0 18.0 Program Goals and Performance Measures: u Goal 1 - To process claims of injured Special Fund claimants in timely manner. Performance Measures ! Average days between receipt of claims notice and issuance of award ! Supportive care awards issued ! No insurance awards issued ! Rehabilitation awards issued FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 26.4 21 21 21 21 238 3,789 147 250 3,700 150 249 3,680 155 264 3,670 160 264 3,670 160 u Goal 2 - To process claims of injured Special Fund claimants in most cost effective manner. Performance Measures ! Average annual cost: - per supportive care in dollars ! Average annual cost: - per no insurance in dollars ! Average annual cost: - per rehabilitation in dollars Industrial Commission of Arizona FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,520 2,810 2,990 3,000 3,000 5,425 5,350 5,200 5,200 5,200 4,922 5,600 5,950 6,300 6,300 Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ICA.7 PROGRAM SUMMARY FY 1997 Actual Performance Measures LEGAL COUNSEL FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected counsel Contact: Anita Valainis, Chief Counsel Phone: 542-5781 A.R.S. 41-192 u u u u u u Program Mission: To represent the Industrial Commission of Arizona in all legal matters affecting the agency. Program Description: The program represents the Special Fund in all legal decisions affecting Special Fund claimants, the OSHA Division regarding contested OSHA citations, and the Labor Division in child labor and wage claim appeals. The program promulgates rules for the agency, provides legal advice as requested to the Commission and agency staff and acts as collection agent for amounts owed to the Industrial Commission. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 889.3 0.0 0.0 0.0 1,071.9 0.0 0.0 0.0 1,104.4 0.0 0.0 Program Total 889.3 1,071.9 1,104.4 FTE Positions 19.0 22.0 23.0 Program Goals and Performance Measures: u Goal 1 - To represent the Industrial Commission in legal matters affecting the agency efficiently and on a timely basis. Performance Measures ! Complaints received concerning FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,246 15,000 30,000 30,000 30,000 415 478 477 500 509 521 552 565 552 565 no workers compensation coverage by employers Compliance Referals ! Writs and mandates appealed ! Writs and mandates received u Goal 2 - To effectively represent the OSHA Division on cases referred for hearing. Performance Measures ! Cases referred for hearing ! Cases won by agency ! Cases referred that were won FY 1997 Actual 158 120 76% FY 1998 Expected 160 130 81.2% FY 1999 Expected 170 140 85% FY 2000 Expected FY 2001 Expected 180 150 90% 180 150 90% u Goal 3 - To effectively represent the Special Fund in cases referred for hearing. Performance Measures ! Cases referred ! Cases won by agency ! Cases referred that were won FY 1997 Actual 135 63 46.6% FY 1998 Expected 140 70 50% FY 1999 Expected 145 70 75% FY 2000 Expected 150 70 75% FY 2001 Expected 150 70 75% u Goal 4 - To effectively collect on all debts owed the Industrial Commission in a timely manner. Performance Measures ! Cases for collection referred on timely basis (within 45 days) ! Cases referred to collection Inspection and Regulation FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 10 450 520 595 595 413 600 650 700 700 Industrial Commission of Arizona Page 361 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS the magnitude and frequency of insolvencies, and to maintain Arizona's NAIC accreditation. AGENCY SUMMARY DEPARTMENT OF INSURANCE Key Performance Measures IDA John Greene, Director Contact: Charles R. Cohen, Deputy Director 912-8451 Agency Mission: To promote a favorable insurance marketplace for the benefit of Arizona residents and to foster a financially and legally sound insurance environment that enhances Arizona's economic development and protects insurance consumers. Agency Description: The Department of Insurance is responsible for licensing or otherwise approving the transaction of insurance business by insurance companies, agents, brokers and other insurance-related entities regulated under A.R.S. Title 20. The Department monitors the financial health of insurers that transact insurance in Arizona; protects insurance consumers against illegal market practices of insurance-related entities; annually collects more than $120 million in insurance premium taxes and other revenues. The Department of Insurance is responsible for enforcing Arizona insurance law and must meet national standards of financial regulation to maintain accreditation by the National Association of Insurance Commissioners. ($ Thousands) Agency Summary: FY1997 Actual Ø ADMINISTRATION Ø SOLVENCY REGULATION INFORMATION Ø CONSUMER AND PROTECTION FY1998 Estimate FY1999 Estimate 1,897.5 1,453.8 1,630.1 55,731.2 24,629.2 26,512.6 4,465.6 5,442.7 6,073.2 1,066.5 1,213.9 1,296.7 99.9 116.0 129.6 Capital Funds 0.0 0.0 0.0 Agency Total 63,260.7 32,855.6 35,642.2 Ø LICENSING TAX Ø PREMIUM COLLECTIONS AND ANALYSIS ! Examination and analysis work completed within legal time frames and with sufficient thoroughness to achieve NAIC accreditation standards: ! Total Guaranty Fund assessments imposed upon insurers for insolvencies ($ millions) ! Domestic insurance companies determined to be financially failed (placed in receivership or liquidation ordered). FY1997 Actual FY1998 Estimate FY1999 Estimate 4,285.7 0.0 58,975.0 0.0 4,780.5 0.0 28,075.1 0.0 5,404.7 0.0 30,237.5 0.0 63,260.7 32,855.6 35,642.2 Capital Funds 0.0 0.0 0.0 Agency Total 63,260.7 32,855.6 35,642.2 FTE Positions 123.0 127.5 138.0 Agency Goals and Key Performance Measures: u Goal 1 - To further improve solvency regulation and controls over the examination process to enable earlier detection of companies developing financial solvency concerns, to minimize Page 362 100% 100% 100% 100% 23.7 15.0 0 0 0 2.3% 2.4% 2.3% 2.2% 2.2% Key Performance Measures ! Average calendar days required to issue producer license after receiving all required information from applicant. ! Average calendar days to issue an initial or expanded insurer certificate of authority after receiving all required information from applicant. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 21 21 14 12 10 29 30 30 30 30 u Goal 3 - To improve agency consumer protection through more timely investigation, examination and resolution of cases thereby strengthening the deterrence to consumers and industry against misappropriation, fraudulent claims practices, misleading marketing practices, unlawful business practices and other violations of Arizona law. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ($ Thousands) Funding and FTE Summary: Operating Funds Subtotal 100% u Goal 2 - To make agency licensing processes more effective, less cumbersome, less time consuming and less bureaucratic. Key Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Average calendar days required to complete an investigation ! Ratio of annually opened cases to average filled investigator FTE positions. 71 70 66 63 60 437:1 160:1 120:1 100:1 100:1 u Goal 4 - To provide adequate resources to ensure Department programs can achieve success. Key Performance Measures ! Estimated hours of programming needed to update existing systems to current needs. Department of Insurance FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A 3400 3200 3000 3000 Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS IDA.1 PROGRAM SUMMARY Performance Measures ! Surveyed satisfaction level of ADMINISTRATION A.R.S. Title 20; A.A.C. Title 4, Ch. 14 Program Mission: To provide management, policy direction, policy enforcement and resources to the agency; and to provide technical assistance and information. The program develops and implements administrative and regulatory policy direction for the agency, including agency goals and objectives, standards for administering insolvencies, standards to ensure compliance with evolving NAIC accreditation requirements, etc.; requests changes to Arizona law as necessary to maintain accreditation by the NAIC and to improve insurance regulation; works with the Governor's Regulatory Review Council to draft additions and changes to Arizona Administrative Code Title 6, Chapter 20; implements newly enacted legislation; delegates authority and responsibility; serves as member and provides leadership and/or technical assistance to various tasks forces of the Governor's Office, the Legislature, the NAIC, the industry, etc.; provides consultation to the Legislature and Governor's Office, Congress, federal, state and local governmental agencies, the NAIC, other state insurance departments, the insurance industry and the media; and provides office space, equipment, telephone services, maintenance, supplies, centralized administration and automation services in support of agency operations. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,660.2 0.0 237.3 0.0 1,203.8 0.0 250.0 0.0 1,355.1 0.0 275.0 0.0 Program Total 1,897.5 1,453.8 1,630.1 FTE Positions 19.4 19.4 19.5 Program Goals and Performance Measures: u Goal 1 - To ensure Arizona's regulation of insurance business consistently achieves national standards. FY 1997 Actual 100% FY 1998 Expected 100% FY 1999 Expected 100% FY 2000 Expected 100% FY 2001 Expected 100% achieved u Goal 2 - To issue orders of the director after the conclusion of hearings within statutory time frames. FY 1997 Actual 99% FY 1998 Expected 99% FY 1999 Expected 100% FY 2000 Expected 100% FY 2001 Expected 6.0 FY 2000 Expected 7.5 FY 2001 Expected 8.0 8.2 u Goal 4 - To provide adequate resources to ensure Department programs can achieve success. Performance Measures ! Estimated hours of programming FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected 3400 FY 2000 Expected 3200 3000 FY 2001 Expected 2750 IDA.2 PROGRAM SUMMARY SOLVENCY REGULATION Contact: Gary Torticill, Assistant Director Phone: 912-8420 Contact: Sara Begley, Deputy Receiver Phone: 912-8458 A.R.S. 20-156, 20-159, 20-169 to 20-172, and Program Mission: To promote a financially-sound insurance marketplace and to immediately implement corrective action to protect policyholders, creditors, equity stakeholders, insurers, agents, brokers and taxpayers. Program Description: The Solvency Regulation Program examines corporate records of insurance companies; reviews financial information provided by insurance companies; analyzes quantitative and qualitative information obtained by other divisions of the Department; reviews information obtained from the National Association of Insurance Commissioners (NAIC), from insurance rating services (such as Best’s and Moody’s) and from other sources to detect, as early as possible, problems with the financial condition or business management of insurers that transact business in Arizona. This program recommends and implements corrective actions including, when necessary, the supervision, rehabilitation or liquidation of financially failed insurance companies, and administers receiverships, conservatorships and rehabilitation of financially impaired or failed insurers. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 319.1 0.0 55,412.1 0.0 324.0 0.0 24,305.2 0.0 365.1 0.0 26,147.5 0.0 Program Total 55,731.2 24,629.2 26,512.6 FTE Positions 23.9 24.4 29.2 100% within required timeframes. u Goal 3 - To provide timely responses to requests for information and analysis of proposed or hypothetical legislation Inspection and Regulation FY 1999 Expected needed to update existing systems to current needs. Program Description: Performance Measures ! Orders of the Director issued N/A FY 1998 Expected legislators on a scale of 1 to 9 with the responsiveness of the Insurance Department to requests for information and analysis of legislation. Contact: John A. Greene, Director Phone: 912-8451 Performance Measures ! NAIC accreditation requirements FY 1997 Actual This Program Contains the following Subprograms: 4 Solvency Review and Management 4 Receiverships Department of Insurance Page 363 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS SUBPROGRAM SUMMARY IDA.2.1 SOLVENCY REVIEW AND MANAGEMENT Contact: Gary Torticill, Assistant Director Phone: 912-8420 A.R.S. IDA.2.2 SUBPROGRAM SUMMARY RECEIVERSHIPS Contact: Sara Begley, Deputy Receiver Phone: 912-8458 20-156, 20-159, 20-169 to 20-172, Ch. 2- A.R.S. 20-171 and 20-172, Ch. 3, Art. 4-7 Subprogram Mission: Subprogram Mission: To foster a financially sound insurance marketplace in Arizona, thereby reducing and/or eliminating the costs of insurance company failures (insolvencies ) to Arizona policyholders and taxpayers. To coordinate and supervise the efficient operation and/or liquidation of insurance companies that have been seized by the Department and to ensure valid outstanding claims against insolvent insurance companies are promptly paid thereby protecting the interests of policyholders, claimants, creditors and the public. Subprogram Description: The Solvency Review and Management Subprogram monitors the financial solvency of approximately 2,100 insurance companies doing business in Arizona. In accordance with Arizona law, it applies the Financial Regulation Standards of the National Association of Insurance Commissioners (NAIC) to analyze financial data and perform statutorily-required and analyticallytargeted examinations to detect companies experiencing financial difficulties or operating in an unsound manner. Quantitative and qualitative information obtained from the insurers, other agency functions, the NAIC, and other sources are reviewed to detect financial or business operating problems as early as possible. The earlier these problems are identified, the more likely that potentially adverse consequences will be minimized, either by recommending corrective actions to strengthen the companies’ financial conditions or by recommending suspension of further activities to prevent increasing exposure to insureds and taxpayers. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate Subprogram Description: The Subprogram develops policies and procedures and procures contractors and legal services to efficiently and effectively manage the affairs of receiverships and conservatorships in accordance with those policies and procedures; coordinates with other insurance departments and with the National Association of Insurance Commissioners (NAIC) to assist Arizona consumers with out-ofstate insolvencies; assists other states with Arizona insolvencies; pays insureds and claimants who have valid outstanding claims against insolvent insurers (subject to statutory limited), engages in litigation to preserve the assets of the companies and to avoid having to pay invalid claims, assesses insurance companies with the costs of paying claims and issues Certificates of Contribution (which entitle the assessed insurers to offset premium taxes); liquidates remaining assets of insolvent insurers. ($ Thousands) Funding and FTE Amounts: FY1999 Estimate 319.1 0.0 4,085.1 0.0 324.0 0.0 4,500.0 0.0 365.1 0.0 4,837.5 0.0 Program Total 4,404.2 4,824.0 5,202.6 FTE Positions 18.9 18.9 18.9 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 51,327.1 0.0 0.0 0.0 19,805.2 0.0 0.0 0.0 21,310.0 0.0 Program Total 51,327.1 19,805.2 21,310.0 FTE Positions 5.0 5.5 9.0 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u Goal 1 - To detect insurer financial deficiencies as early as possible in order to reduce both the occurrence and the magnitude of insolvencies and/or impairments. u Goal 1 - To efficiently and effectively manage the affairs of financially-failed insurance companies thereby minimizing the costs to the taxpayers of paying the claims of the financiallyfailed companies. Performance Measures ! Companies under suspension, supervision, conservatorship or rehabilitation at June 30. ! Domestic insurance companies determined to be financially failed (placed in receivership or liquidation ordered). ! Examinations performed within statutory timeframes and with sufficient thoroughness to achieve NAIC accreditation standards. FY 1997 Actual 14 FY 1998 Expected 12 FY 1999 Expected 10 FY 2000 Expected 9 FY 2001 Expected 9 FY 1997 Actual Performance Measures ! Total amounts paid from 2.3% 2.4% 2.3% 2.2% 2.2% 100% 100% 100% FY 1999 Expected FY 2000 Expected 10.0 10.0 10.0 FY 2001 Expected 26.0 receivership assets to policyholders, guaranty funds and claimants (in millions). IDA.3 100% 12.0 FY 1998 Expected PROGRAM SUMMARY CONSUMER INFORMATION AND PROTECTION 100% Contact: John D. Gagne Phone: 912-8430 A.R.S. Title 20, A.A.C. R4-14 Program Mission: Page 364 Department of Insurance Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To ensure Arizona consumers are informed about insurance matters; and to protect Arizona consumers, insurers, agents and brokers from misappropriation, fraudulent claims practices, misleading marketing practices, unlawful business practices and other violations of Arizona insurance law. administrative and judicial proceedings, coordinates investigation efforts with other local, state and federal administrative and law enforcement agencies, annually meets with 1,100 consumers, provides consumers with informative brochures, and assists consumers in their search for insurance coverage. Program Description: Funding and FTE Amounts: This program responds to approximately 110,000 telephonic inquiries and complaints from insurance consumers; receives approximately 7,400 written complaints for investigation; provides consumers with informative brochures, complaint ratios and premium comparison surveys; analyzes insurance forms, contracts, rates, underwriting guidelines, claims practices, marketing practices and advertising used by insurance entities and performs examinations to ensure insurance consumers are protected against misleading or otherwise unlawful marketing, claims or rating practices; conducts investigations of individuals and businesses alleged to be involved with submitting fraudulent claims and/or intentionally misleading information to insurance companies, conducts investigations of alleged violations of Arizona insurance law by insurance-related entities and refers violations to the Attorney General or appropriate County Attorney for prosecution; recommends administrative and disciplinary action to the Director. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1999 Estimate 1,882.8 0.0 2,582.8 0.0 2,782.8 0.0 2,659.9 0.0 3,158.2 0.0 2,915.0 0.0 4,465.6 5,442.7 6,073.2 63.8 67.8 73.8 This Program Contains the following Subprograms: 4 Consumer Services 4 Fraud Investigations 4 Market Conduct Analysis and Examination IDA.3.1 ($ Thousands) FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 650.2 0.0 84.4 0.0 939.4 0.0 109.9 0.0 1,201.2 0.0 115.0 0.0 Program Total 734.6 1,049.3 1,316.2 FTE Positions 23.0 25.0 30.0 Subprogram Goals and Performance Measures: u Goal 1 - To promptly and thoroughly conduct investigations and to refer for prosecution cases involving violations of Arizona insurance law. Performance Measures ! Fines/penalties/interest ordered ($ thousands). ! Restitution ordered ($ thousands) ! Complaints resolved (cases closed) ! Ratio of annually opened cases to average filled investigator FTE positions. ! Written complaints requiring investigation. ! Average calendar days to complete an investigation. ! Cases referred for prosecution or administrative action. ! Prosecution referrals resulting in a finding in favor of the state’s position. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 153.0 100.0 110.0 110.0 110.0 134.7 100.0 125.0 125.0 125.0 5498 3000 3000 3000 3000 437:1 160:1 120:1 100:1 100:1 4,772 3,000 2,500 2,500 2,500 71 70 66 63 60 74 80 85 100 110 91% 90% 90% 90% 90% u Goal 2 - To promptly resolve consumer inquiries and complaints. SUBPROGRAM SUMMARY CONSUMER SERVICES Contact: John Gagne, Assistant Director Phone: 912-8446 Performance Measures A.R.S. Title 20, Ch. 2, Art. 5 and 6,Ch. 7, 12, 13 Subprogram Mission: FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected ! Average days to resolve 70 50 45 40 40 written inquiries. ! Total resulting claims payments and restitution ($ millions). 0.3 0.9 1.0 1.1 1.2 To ensure Arizona consumers are informed about insurance matters and to protect Arizona consumers from misappropriation, misleading marketing practices, unlawful business practices and other violations of Arizona law. u Goal 3 - To assist Arizona residents and businesses with finding ways to insure difficult-to-place risks. Subprogram Description: ! Difficult-to-place risk types for This subprogram, annually, responds to approximately 100,000 telephonic inquiries and complaints from insurance consumers, receives approximately 7,400 complaints and written requests for information and assistance, conducts investigations of licensees (such as agents, insurers, et al.) alleged to have violated Arizona insurance law, conducts investigations of unlicensed persons alleged to be engaged in transacting insurance, serves subpoenas, interviews witnesses and suspects, provides testimony at Inspection and Regulation FY 2001 Expected Performance Measures which sources of insurance coverage have been identified. ! Insurers identified as sources for insurance coverage of difficult-to-place risks. ! Agents identified as resources for insurance coverage of difficult-to-place risks. Department of Insurance FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 250 254 259 264 269 164 168 188 208 218 40 40 60 65 70 Page 365 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS IDA.3.2 Subprogram Mission: SUBPROGRAM SUMMARY To protect insurance consumers from policy forms and marketing materials which are ambiguous, misleading or deceptive, from insurance rates which are inadequate, excessive or unfairly discriminatory, from being issued policies that do not contain contractual provisions or coverage required by law, and from misleading marketing practices, unfair claims settlements, unlawful insurance rates, unlawful business practices and other violations of Arizona insurance law. FRAUD INVESTIGATIONS Contact: Terry L. Cooper, Fraud Unit Chief Phone: 912-8418 A.R.S. 20-466 et. seq. Subprogram Mission: To promptly and thoroughly investigate allegations of fraud against insurance companies, and to refer violations of Arizona law to the Attorney General or appropriate County Attorney for prosecution. Subprogram Description: Subprogram Description: This Program conducts investigations of individuals (such as policyholders) and businesses (such as medical providers, automobile repair firms, attorneys, etc.) alleged to be involved with submitting fraudulent claims and/or intentionally misleading information to insurance companies. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 630.6 0.0 0.0 0.0 1,020.7 0.0 0.0 0.0 1,038.4 0.0 0.0 0.0 Program Total 630.6 1,020.7 1,038.4 FTE Positions 16.0 16.0 16.0 The program reviews rate filings, form filings, advertising and other marketing materials to ensure that rates are not excessive, unfairly discriminatory or inadequate and to ensure that forms are not ambiguous, misleading or deceptive; reviews policies and contracts to ensure they contain all provisions and coverages required by law; analyzes information provided by other agency units and outside sources to effectively target and prioritize examinations of insurance companies likely to be violating Arizona law and harming insurance consumers; and, conducts market conduct and rate examinations of insurance companies to ensure actual marketing and rating practices are consistent with information filed with the Department and are in accordance with insurance laws and rules. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 602.0 0.0 2,498.4 0.0 822.7 0.0 2,550.0 0.0 918.6 0.0 2,800.0 0.0 Program Total 3,100.4 3,372.7 3,718.6 FTE Positions 24.8 26.8 26.8 Subprogram Goals and Performance Measures: u Goal 1 - To promptly and thoroughly complete investigations, resolve complaints through the civil administrative process and refer violations to the Attorney General or appropriate County Attorney for criminal prosecution. Performance Measures ! Average days required to complete investigations. ! Criminal referrals resulting in successful prosecution. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 90 90 90 90 90 50% 50% 60% 75% 80% u Goal 2 - To maximize restitution imposed against individuals and businesses found to have been involved in insurance fraud activities for the benefit of the insurance companies which are assessed with the costs of the Fraud Investigations Program and consumers who pay higher premiums because of insurance fraud. Performance Measures ! Total fines and restitution FY 1997 Actual 40% FY 1998 Expected 40% FY 1999 Expected FY 2000 Expected 50% 55% FY 2001 Expected 60% imposed to total amount assessed for operation of Program. SUBPROGRAM SUMMARY IDA.3.3 MARKET CONDUCT ANALYSIS AND EXAMINATION Contact: Erin H. Klug, Assistant Director Phone: 912-8442 A.R.S. Title 20, Ch. 2, Art. 4, 4.1, 4.2 and 6, Ch Page 366 Subprogram Goals and Performance Measures: u Goal 1 - To thoroughly review forms, contracts, rates/rules and advertising filings, and to promptly approve in accordance with statute-mandated time frames forms, contracts, rates/rules and advertising meeting statutorily mandated requirements. Performance Measures ! Average calendar days required to review life and health form/rate filings ! Average calendar days to act upon a rate filing made pursuant to Article 4, Title 2, A.R.S.. ! Average calendar days to act upon an A.R.S. § 20-398 form filings after receiving all required information from insurer. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 20 20 20 20 20 15 15 15 15 15 30 30 30 30 30 u Goal 2 - To act promptly upon rate filings received pursuant to Article 4.1, Chapter 2, A.R.S. Performance Measures ! Average calendar days to act FY 1997 Actual 375 FY 1998 Expected 300 FY 1999 Expected 180 FY 2000 Expected 90 FY 2001 Expected 90 upon Article 4.1 rate filings after receiving all required information from insurer. Department of Insurance Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 3 - To minimize backlog of filings pending review. FY 1997 Actual Performance Measures ! Average backlog of filings. 2996 FY 1998 Expected FY 1999 Expected FY 2000 Expected 3189 1000 Performance Measures ! Average calendar days required to FY 2001 Expected 0 0 u Goal 4 - To deter insurance companies from engaging in unlawful marketing and/or rating practices. FY 1997 Actual Performance Measures ! Average decrease in violations found in successive examinations. ! Total civil penalties imposed against insurance companies as a result of market conduct examinations ($ thousands). ! Average work days to fulfill a public records request from date request was received. IDA.4 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 57.5% 50% 50% 50% 50% 908.5 950.0 1000.0 1100.0 1100.0 5 3 3 3 3 LICENSING Contact: Scott B. Greenberg, Business/Licensing Administrator Phone: 912-8406 A.R.S. Title 20 et. seq. FY 1999 Expected FY 2000 Expected FY 2001 Expected 21 21 14 12 10 46,201 51,192 47,990 50,000 48,750 49,000 49,500 48,000 50,300 47,000 u Goal 2 - To provide quality pre-license examinations services to applicants required to pass examinations as a qualification for becoming licensed. Performance Measures ! Applicants satisfied or very FY 1997 Actual 91.8% FY 1998 Expected 91.8% FY 1999 Expected 91.8% FY 2000 Expected FY 2001 Expected 91.8% 91.8% satisfied with overall testing process. Performance Measures ! Average calendar days elapsed FY 1997 Actual N/A FY 1998 Expected N/A FY 1999 Expected 75 FY 2000 Expected FY 2001 Expected 60 60 from date of licensee’s bond cancellation/expiration to license suspension/revocation. Program Mission: To promptly license and regulate insurance companies, agents, brokers and other insurance-related businesses. Program Description: The program reviews and analyzes applications for licensure by entities regulated under A.R.S. Title 20 to ensure that only those entities meeting the requirements prescribed by Arizona law are authorized to offer insurance products in Arizona; annually reviews and analyzes more than 43,000 new and renewal license applications of producers (agents, brokers, solicitors and adjusters) and over 2,500 new and renewal applications from other insurance-related entities (insurers, reinsurers, health, medical, dental, optometric service corporations, health maintenance organizations, prepaid dental plans, life and health administrators, risk retention groups, risk purchasing groups, reinsurance intermediaries, accountable health plans, utilization review agents, etc.); maintains physical and computerized license file information on approximately 48,000 licensees; provides photocopies, summaries and certifications of licensing and charter file information in response to public document requests. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 323.7 0.0 742.8 0.0 353.9 0.0 860.0 0.0 396.7 0.0 900.0 0.0 Program Total 1,066.5 1,213.9 1,296.7 FTE Positions 12.7 12.7 12.7 Program Goals and Performance Measures: u Goal 1 - To promptly grant licenses to lawfully qualified producer applicants. Inspection and Regulation FY 1998 Expected u Goal 3 - To promptly act against producer licensees who fail to maintain deposits and bonds as required throughout the license period. PROGRAM SUMMARY General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds issue producer license after receiving all required information from applicant. ! Active licensees. ! Telephone calls handled by staff (and not addressed by the automated messages on the telephone system or by other media): FY 1997 Actual u Goal 4 - To promptly respond to proper requests for public records and certifications. Performance Measures ! Average calendar days elapsed FY 1997 Actual N/A FY 1998 Expected 10 FY 1999 Expected 8 FY 2000 Expected FY 2001 Expected 6 5 from date of public records request to fulfillment of request. u Goal 5 - To promptly grant or effect changes to certificates of authority to lawfully-qualified insurerr applicants. Performance Measures ! Average calendar days to issue an initial or expanded certificate of authority after receiving all required information from applicant. ! Average calendar days to issue a certificate of authority resulting from a change of name or domicile, reduction of authority or annual renewal. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 29 30 30 30 30 47 35 30 30 30 u Goal 6 - To promptly act against insurers that fail to maintain required deposits. Performance Measures ! Average work days elapsed from FY 1997 Actual 17 FY 1998 Expected 11 FY 1999 Expected 10 FY 2000 Expected 10 FY 2001 Expected 10 detection of insurer’s deposit deficiency to corrective action by insurer or appropriate action by department. u Goal 7 - To promptly license, register and qualify applicants other than producers and insurers that meet the requirements set forth in Arizona law. Performance Measures ! Average calendar days to issue FY 1997 Actual 90 FY 1998 Expected 90 FY 1999 Expected 90 FY 2000 Expected 90 FY 2001 Expected 90 licenses to a qualified life and health administrator applicants after receiving all required information from applicants. Department of Insurance Page 367 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Average calendar days to issue licenses to qualified rating organization applicants after receiving all required information from applicants. ! Average calendar days to issue licenses to qualified service company applicants after receiving all required information from applicants. ! Average calendar days to register purchasing groups and risk retention groups after receiving all required information. ! Average calendar days to qualify unauthorized insurers eligible to be placed on the surplus lines list. ! Average calendar days to license utilization review agent applicants after receiving all required information. ! Average calendar days to license accountable health plan applicants after receiving all required information. ! Average calendar days to grant qualified insurers risk-assumingcarrier status after the expiration of the 60-day public notice period. IDA.5 FY 1997 Actual FY 1998 Expected 60 FY 1999 Expected 60 FY 2000 Expected 60 FY 2001 Expected 60 u Goal 1 - To promptly deposit insurance premium tax revenues to maximize the benefit of the revenues to the State. 60 Performance Measures ! Average work days elapsed from 60 60 60 60 60 FY 1997 Actual FY 1998 Expected 3 FY 1999 Expected 2 2 FY 2000 Expected FY 2001 Expected 2 2 date tax payment received to deposit with State Treasurer u Goal 2 - To ensure insurance companies and other insurancerelated organizations pay the amounts of taxes, interest and penalties required by law. 60 60 60 60 60 Performance Measures ! Average work days elapsed from FY 1997 Actual receipt of taxpayer claims for refunds and issuance/denial of refund ! Premium tax returns audited to total premium tax returns for calendar year. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 99 90 90 90 90 79% 90% 90% 95% 100% 60 60 60 60 60 30 30 30 30 30 20 20 20 20 20 u Goal 3 - To provide the Governor’s Office and the Legislature with accurate premium tax forecasts. 10 Performance Measures ! Difference (absolute value) of tax 10 10 10 10 FY 1997 Actual FY 1998 Expected 3.06% FY 1999 Expected 2.5% 2.5% FY 2000 Expected 2.5% FY 2001 Expected 2.5% revenue forecast of September 1 from actual fiscal-year tax revenues collected. PROGRAM SUMMARY u u u u u u PREMIUM TAX COLLECTIONS AND ANALYSIS Contact: Scott B. Greenberg, Business/Licensing Administrator Phone: 912-8406 A.R.S. 20-224 to 20-227, 20-230 Program Mission: To promptly collect and deposit insurance premium taxes with the State Treasurer and to accurately forecast future premium tax revenues thereby providing lawmakers the information needed to make sound fiscal decisions. Program Description: The program develops and provides to insurers tax report forms and information; collects between $120 and $150 million annually in premium tax revenues; audits premium tax reports and communicates with insurers concerning discrepancies; assesses late filing penalties and interest; and forecasts future premium tax revenues including projecting guaranty fund assessments and resulting tax offsets. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 99.9 0.0 0.0 0.0 116.0 0.0 0.0 0.0 129.6 0.0 0.0 0.0 Program Total 99.9 116.0 129.6 FTE Positions 3.2 3.2 2.8 Program Goals and Performance Measures: Page 368 Department of Insurance Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures DEPARTMENT OF LIQUOR LICENSES AND CONTROL LLA Howard Adams, Director Contact: Sharon Miner, Administrative Services Manager 542-9021 Agency Mission: To protect the health, safety, and welfare of Arizona citizens by licensing the liquor industry and assuring compliance with state liquor laws through enforcement, training, and adjudication. Agency Description: The Department of Liquor Licenses and Control (DLLC) regulates all businesses dealing with spirituous liquor. DLLC also accepts complaints, police reports, and civil violations regarding licensees. DLLC investigates all allegations against licensees, whether criminal or civil, and in collaboration with the Attorney General's Office prosecutes before civil and criminal courts within the State. Meets on a regular basis with the Arizona Liquor Beverage Association, the Arizona Wholesale Beverage & Wine Association, Arizona Grocers Association, Arizona Hotel & Motel Association, and Arizona Restaurant Association; appears in their chapter meetings and functions, statewide. Is responsive to all Arizona citizens who are served and affected by the licenses. FY1997 Actual Ø ADMINISTRATION Ø INVESTIGATIONS Ø LICENSING FY1998 Estimate FY1999 Estimate 1,436.8 1,498.0 1,594.0 1,131.6 1,154.7 1,292.9 357.2 375.7 384.1 Capital Funds 0.0 0.0 0.0 Agency Total 2,925.6 3,028.4 3,271.0 FY1997 Actual FY1998 Estimate Key Performance Measures ! Licensees audited in noncompliance ! Cost per audit ! New applications and transfers received ! New licenses, transferred licenses, and renewals issued ! Special event licenses issued ! Customers who responded to the survey reporting very good or excellent service FY1999 Estimate 2,513.8 49.2 362.6 0.0 2,725.5 0.0 302.9 0.0 2,848.6 233.5 188.9 0.0 2,925.6 3,028.4 3,271.0 Capital Funds 0.0 0.0 0.0 Agency Total 2,925.6 3,028.4 3,271.0 FTE Positions 52.0 50.0 53.0 Operating Funds Subtotal ! Licenses suspended ! Licensees referred for a hearing ! Average dollar amount of fine consent agreements ! Board meetings during the year 748 779 4,161 4,250 4,337 4,426 4,516 26.94% 26.50% 26.00% 25.40% 24.85% $271.95 $268 $262 $258 $254 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 35% 32% 30% 29% 28% $2,316 $2,677 $2,612 $2,537 $2,467 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 1,520 1,566 1,644 1,726 1,818 10,126 10,230 10,435 10,748 11,060 1,130 1,145 1,162 1,180 1,205 99.49% 99.75% 99.85% 99.95% 100% u Goal 1 - To conduct Routine Liquor Inspections and Investigations of as many licensed establishments as possible to ensure compliance with Arizona Liquor Laws, Rules and Regulations. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 64 70 78 87 98 7% 6% 5% 4.5% 4.% $765 $818 $884 $963 $1,065 16 18 20 22 22 u Goal 5 - To provide computer accessibility for all employees of the Department. Agency Goals and Key Performance Measures: Inspection and Regulation 719 u Goal 3 - To efficiently process documents received by licensing. Key Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 690 u Goal 4 - To provide effective means of resolving contested cases and other disputed matters. ($ Thousands) Funding and FTE Summary: 662 u Goal 2 - To ensure that licensees holding a restaurant license derive at least forty percent of their gross revenue from the sale of food by auditing their operations. Key Performance Measures ($ Thousands) Agency Summary: ! Actionable police reports received ! Investigations and Routine Liquor Inspections completed ! Investigations and Routine Liquor Inspections resulting in violations ! Cost per Investigation/Routine Liquor Inspection FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected Key Performance Measures ! Days computer network was down Department of Liquor Licenses and Control FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 0 0 0 0 0 Page 369 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS LLA.1 PROGRAM SUMMARY Performance Measures ! Days computer network was down ADMINISTRATION Contact: Sharon Miner, Administrative Services Manager Phone: 542-9021 Program Mission: To ensure all divisions in the Department of Liquor Licenses and Control operate in a cost-effective manner, all operational activities conform to statutory requirements and other guidelines, to provide staffing to the state liquor board, and to provide a timely means of resolving alleged violations. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,498.0 0.0 0.0 0.0 1,594.0 0.0 0.0 0.0 Program Total 1,436.8 1,498.0 1,594.0 FTE Positions 15.0 14.0 14.0 Department by the Treasurer's Office for any type of correction ! Transactions that did not balance with AFIS Reports ! Claims and transfers with one or more corrections 12 8 5 FY 2000 Expected 0 3.98% 2.5% 1.75% 1% .5% u Goal 2 - To ensure accuracy and availability of timely budget information and forecasts. Performance Measures ! Ratio of monthly expenditure FY 2001 Expected 87.0% 88.0% 89.5% 91.5% 94.0% 5 3 1 0 0 estimates to actual expenditures ! Times that the monthly forecasts were not finished before the 15th u Goal 3 - To provide computer accessibility for all employees of the Department. FY 2001 Expected 70 6% $818 78 5% $884 87 4.5% $963 98 4% $1,065 16 18 20 22 22 agreements ! Board meetings during the year PROGRAM SUMMARY FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 769.0 0.0 362.6 0.0 851.8 0.0 302.9 0.0 870.5 233.5 188.9 0.0 Program Total 1,131.6 1,154.7 1,292.9 FTE Positions 26.0 26.0 29.0 Program Goals and Performance Measures: u Goal 1 - To ensure that licensees holding a restaurant license derive at least forty percent of their gross revenue from the sale of food by auditing their operations. Performance Measures ! Licensees audited in noncompliance ! Cost per audit Page 370 FY 2000 Expected 0 0 FY 2000 Expected FY 1999 Expected 64 7% $765 FY 2001 Expected 0 FY 1998 Expected Investigations conducts Routine Liquor Inspections to ensure licensees are complying with A.R.S. Title 4 and all Departmental Rules and Regulations; provides training and assistance to the local law enforcement agencies thereby enhancing their ability to enforce liquor laws; investigates and processes all civil complaints received concerning liquor-related violations; provides criminal background checks of all individuals associated to liquor licenses in Arizona; provides leadership with respect to liquor establishments to the Department of Public Safety, City and Town Police Departments, Sheriff's Offices, and other local law enforcement agencies; conducts covert operations alone and in collaboration with Police Agencies investigating for hidden ownerships; maintains an investigative data bank which is accessible to Police Agencies; the department meets with United States Attorney's Office, Secret Service, Indian Gaming, FBI, and State Attorney General's Office. ($ Thousands) Funding and FTE Amounts: 5 FY 1999 Expected FY 1997 Actual Program Description: 10 FY 1998 Expected 0 To foster a working relationship with both the licensed and the law enforcement community to obtain maximum compliance with State Statues and Rules. 16 FY 1997 Actual 0 Program Mission: Program Goals and Performance Measures: FY 1999 Expected 0 FY 2001 Expected A.R.S. 4-112, 4-113, 4-213 u Goal 1 - To ensure that all financial transactions for the Department are completed accurately. FY 1998 Expected 0 FY 2000 Expected Contact: Myron Musfeldt, Chief of Investigations Phone: 542-9041 FY1999 Estimate 1,387.6 49.2 0.0 0.0 FY 1997 Actual 0 FY 1999 Expected INVESTIGATIONS Daily departmental operations include budget preparation, personnel, payroll, insurance, accounting for and distribution of revenues, accounts payable, accounts receivable, accounting for all authorized non-reverting funds, all purchasing, the operation of the Department's automated and electronic data banks, records retention, and information flow. It also provides personnel for staffing the State Liquor Board, a separate quasi-judicial body appointed by the Governor. The Department insures immediate accessibility of records to the public through automated queries. Responds to public inquiries and constantly monitors all aspects of customer service. The Compliance Section receives actionable reports and attempts to resolve them informally. ($ Thousands) Funding and FTE Amounts: Performance Measures ! Daily deposits referred to the Performance Measures ! Licenses suspended ! Licensees referred for a hearing ! Average amount of fine consent LLA.2 Program Description: FY1998 Estimate FY 1998 Expected u Goal 4 - To provide effective means of resolving contested cases and other disputed matters. A.R.S. Title 4 FY1997 Actual FY 1997 Actual Department of Liquor Licenses and Control FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 35% 32% 30% 29% 28% $ 2,316 $ 2,677 $ 2,612 $ 2,537 $ 2,467 Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 - To conduct Routine Liquor Inspections and Investigations of as many licensed establishments as possible to ensure compliance with Arizona Liquor Laws, Rules and Regulations. Performance Measures ! Actionable police reports received ! Investigations and Routine Liquor FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected u u u u u u FY 2001 Expected 662 4,161 690 4,250 719 4,337 748 4,426 779 4,516 ! Investigations and Routine Liquor 26.94% 26.5% 26% 25.4% 24.85% Inspections resulting in violations ! Cost per Investigation/Routine Liquor Inspection $ 271.95 $ 268 $ 262 $ 258 $ 254 Inspections completed LLA.3 PROGRAM SUMMARY LICENSING Contact: Connie Wagner, Licensing Division Manager Phone: 542-9055 A.R.S. Title 4 Program Mission: To serve applicants, licensees and the public by processing and maintaining all documents associated with the licensing process. Program Description: Assist applicants and licensees in the preparation and submission of required documentation for the purpose of obtaining a liquor license; creates a data base capable of responding to public, corporate and law enforcement inquiries and routes filed documents to appropriate entities; maintains licensing records as required by law; analyzes and correlates corporate and individual materials to determine corporate structure, Limited Liability Companies, partnerships, sole proprietorships, and the controlling individual of each; assures hearings held by local governing boards (cities, towns, counties) on each new application which is proposing to be licensed. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 357.2 0.0 0.0 0.0 375.7 0.0 0.0 0.0 384.1 0.0 0.0 0.0 Program Total 357.2 375.7 384.1 FTE Positions 11.0 10.0 10.0 Program Goals and Performance Measures: u Goal 1 - To efficiently process documents received by licensing. Performance Measures ! New applications and transfers received ! New licenses, transferred licenses, and renewals issued ! Special event licenses issued ! Customers who responded to the survey reporting very good or excellent service Inspection and Regulation FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,520 1,566 1,644 1,726 1,818 10,126 10,230 10,435 10,748 11,060 1,130 99.49% 1,145 99.75% 1,162 99.85% 1,180 99.95% 1,205 100% Department of Liquor Licenses and Control Page 371 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY Performance Measures ! Physicians receiving appearance BOARD OF MEDICAL EXAMINERS MEA Claudia Foutz, Executive Director Contact: Cecelia Ralston, Business Managerr 255-3751 A.R.S. 32-1421 - 32-1429, 32-1451 et. seq., 32-1452 Agency/Program Mission: To protect the public by licensing Allopathic physicians and Physician Assistants and through the judicious enforcement of the laws governing their practice of medicine and performance of healthcare tasks. notifications 45 days in advance (%) ! Notices/agendas from regularly scheduled meetings mailed 10 days prior to meeting (%) ! Minutes mailed within 10 days following a Board meeting (%) ! Board orientations ! Board members reporting a good ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 2,476.1 0.0 0.0 0.0 3,173.6 0.0 0.0 0.0 3,213.0 0.0 0.0 2,476.1 3,173.6 3,213.0 Capital Funds 0.0 0.0 0.0 Agency Total 2,476.1 3,173.6 3,213.0 FTE Positions 43.5 44.5 44.5 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To provide a timely review application process for a license, permit or certification that ensures only qualified health care practitioners are approved and admitted into the marketplace. Performance Measures ! Applications received ! Preliminary questionnaires ! Licenses issued ! Resident registration received ! Resident permits issued ! Applications processed within 45 days (%) ! Routine licenses issued within 45 days (%) ! Applicants reporting very good or excellent services in 3 or more areas FY 1997 Actual N/A 5880 1099 N/A N/A N/A FY 1998 Expected FY 1999 Expected 906 951 3254 3416 1222 1300 N/A Baseline N/A Baseline N/A Baseline FY 2000 Expected 10001 3586 1500 N/A N/A N/A FY 2001 Expected 1100 3636 1600 N/A N/A N/A N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A Page 372 FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A N/A N/A Baseline N/A Baseline N/A N/A N/A N/A u Goal 3 - To ensure equitable and consistent enforcement of statutes and rules regulating the professions. Performance Measures ! Applications for dispensing FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A Baseline N/A N/A N/A 835 1,385 N/A N/A Baseline 975 1,125 775 900 N/A N/A N/A 1,275 900 N/A N/A 1,425 900 N/A N/A N/A Baseline N/A N/A 19 6 N/A 15 15 1 3 N/A Baseline 15 3 N/A 15 3 N/A N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A 13 5 1 N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A ! Board actions appealed in N/A N/A Baseline N/A N/A Superior Court ! Board actions upheld ! Board actions remanded ! Board actions overturned ! Cases to outside consultants taking more than 10 days for review N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A physicians received ! Dispensing certificates issued ! Complaints received ! Complaints resolved ! Complaints dismissed administratively ! Cases referred for formal hearing (OAH) ! Letters of Reprimand ! Decrees of Censure ! Montiored Aftercare Program (MAP) participants ! Monitored Aftercare Program participants successfully rehabilitated ! Days between receipt of complaint and referral to an assigned investigator ! Days to collect investigative material ! Non hearing cases greater than 12 months old (%) ! Findings of Fact and Conclusions of Law from Office of Administrative Hearings (OAH) ! Cases completed by Office of Administrative Hearings (OAH) within 60 days N/A 23 Baseline Baseline Baseline Baseline u Goal 4 - To develop a proactive public awareness education program that provides consumers and licensees information on their rights and responsibilities for becoming a full partner in health care decisions. Performance Measures ! Verifications processed ! Verifications processed within 10 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A N/A Baseline N/A Baseline N/A N/A N/A N/A N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A N/A N/A N/A Baseline N/A Baseline N/A N/A N/A N/A days (%) ! Verifications surveys reporting u Goal 2 - To have BOMEX become a model regulatory agency for all 90/10 agencies. FY 1998 Expected rating with 3 or more training components Agency/Program Description: The Board of Medical Examiners is a key regulator of the medical profession in the State of Arizona. The Board licenses and monitors more than 15,000 doctors and 550 physician assistants statewide, handles more than 1,000 complaints each year and determines and administers disciplinary actions in the event of proven violations of the practice acts. The Board responds to and provides information to over 150,000 requests for public information. In addition to providing protection to the public through disciplinary actions, furnishing accurate and timely information is the second most vital service the agency provides to its stakeholders. FY 1997 Actual very good or excellent in 3 or more areas ! Inquiries giving a rating of very good or excellent record information in 3 or more areas ! Fact sheets requested ! Press releases Board of Medical Examiners Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Public inquiries ! Brochures requested N/A N/A u Inspection and Regulation u u u N/A Baseline N/A Baseline u N/A N/A N/A N/A u Board of Medical Examiners Page 373 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures STATE MINE INSPECTOR ! Mine inspections completed MIA Douglas Martin, Mine Inspector Contact: Sue Carey, Business Manager 542-5971 Key Performance Measures To enforce the State Mining Code in order to ensure the health and safety of the workers and the public in Arizona’s active, inactive and abandoned mining operations. Agency Description: ! State completely inventoried ($ Thousands) Agency Summary: FY1997 Actual FY1998 Estimate FY1999 Estimate Ø MINING SAFETY 704.3 812.7 754.9 MINES Ø ABANDONED INVENTORY 210.1 260.5 355.3 SAFETY & HEALTH Ø MINE GRANT EDUCATION & 156.6 177.7 170.0 ENFORCEMENT LAND Ø MINED RECLAMATION ! Appropriate hazard remediation completed 100.0 102.2 102.8 Capital Funds 0.0 0.0 0.0 Agency Total 1,171.0 1,353.1 1,383.0 Key Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 914.4 0.0 0.0 256.6 1,045.4 0.0 0.0 307.7 1,037.0 0.0 100.0 246.0 1,171.0 1,353.1 1,383.0 Capital Funds 0.0 0.0 0.0 Agency Total 1,171.0 1,353.1 1,383.0 FTE Positions 25.5 27.5 30.0 Operating Funds Subtotal Agency Goals and Key Performance Measures: u Goal 1 - To reduce fatal and lost time accidents to Arizona's miners through safety inspection. Page 374 65% 60% FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 4.46% 6.16% 7.90% 9.68% 11.46% 200 400 1315 1415 1515 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A 14 24 26 31 ! Annual reviews completed N/A Baseline 14 24 26 u Goal 4 - To reduce serious and fatal injuries to miners and contractor employees through safety training. Key Performance Measures ! Requests for training ! Miners trained FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 2,650 3,775 4,000 4,100 4,200 2,535 3,200 3,200 3,200 3,200 u Goal 5 - To apply responsible management practices to maximize results from existing funds and pursue and utilize additional funds to fulfill public safety mandates, programs, and information technology needs. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Meet inspection mandates 80% 80% 75% 85% 95% ! Reduce denied requests for training ! Hazardous mines closed N/A Baseline 10% 20% 30% 15 15 15 MIA.1 FY1997 Actual 75% ! Reclamation plans approved ($ Thousands) Funding and FTE Summary: 80% u Goal 3 - To ensure the return of mined lands to their natural and native state. Key Performance Measures TRAINING 80% u Goal 2 - To safeguard the public by identifying, prioritizing, posting and closing hazardous abandoned mines. Agency Mission: The office of the State Mine Inspector (agency) was established by the Constitution of the State of Arizona. The agency is charged with enforcement of the Mining Code, under Title 27 - Minerals, Oil and Gas. The agency inspects the health and safety conditions and practices at all mining operations, investigates mine accidents and employee complaints, and conducts safety certification classes for mine employees. Agency instructors provide thousands of mine and contractor employees with safety training. The agency developed the "Mined Land Reclamation Rules and Statutes" and is administering and enforcing the program. The agency is charged with identification, mapping and closure of hazardous abandoned mines. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A 3 PROGRAM SUMMARY MINING SAFETY ENFORCEMENT Contact: Sue Carey, Business Manager Phone: 542-5971 Contact: Larry Nelson, Chief Deputy Mine Inspector Phone: 542-5971 A.R.S. 27-124, et seq Program Mission: To ensure the health and safety of the workers in Arizona's mining community through inspections at the active mining operations. Program Description: The Mine Safety Enforcement Program accomplishes its mandated goals through frequent inspections at active and potentially active mines and related facilities within the State of Arizona, conducts investigation of mine accidents, employee and citizen complaints and provides certification classes in mine rescue. The agency issues violations, cessation orders and permits as tools to alleviate hazards and unsafe and unhealthy conditions at mine sites, to ensure a safe and healthy work environment. Operations under this programs State Mine Inspector Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS jurisdiction include aggregate pits, quarries and processing plants, underground and open pit mines, mills and smelters, blasting agent manufacturers and explosives storage facilities. Jurisdiction also covers construction and contract employees working at mining operations. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 704.3 0.0 0.0 0.0 812.7 0.0 0.0 0.0 754.9 0.0 0.0 0.0 Program Total 704.3 812.7 754.9 FTE Positions 17.0 17.0 17.0 Program Goals and Performance Measures: u Goal 1 - To ensure and improve safe working conditions for all miners and mining contactors through safety inspection of all mines, timely investigation of accidents and complaints. Performance Measures ! Mines ! Mine inspections completed ! Lost work accidents reported ! Fatal accidents FY 1997 Actual 500 80% 89 4 FY 1998 Expected FY 1999 Expected 500 80% 89 4 510 75% 94 5 FY 2000 Expected FY 2001 Expected 520 65% 103 5 530 60% 107 6 construction, filling, or other measures used to secure excavations. The agency performs regular monitoring to assure mine closures remain in good condition and they are adequately performing their intended purpose. The program coordinates local, state and federal agencies as well as other states and volunteer groups. These groups include the Yuma County Sheriff's Search and Rescue Group, the AZ State Land Department, AZ Game and Fish, AZ Department of Environmental Quality, U.S. Forest Service, Environmental Protection Agency, Western Governors Association, and the National Association of Abandoned Mined Land Programs, which is comprised of 27 states and three Indian Tribes. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds PROGRAM SUMMARY 130.5 0.0 0.0 130.0 179.3 0.0 100.0 76.0 Program Total 210.1 260.5 355.3 FTE Positions 3.5 5.0 7.0 Program Goals and Performance Measures: u Goal 1 - To locate and catalogue all abandoned mines in the state of Arizona. ! State completely inventoried ! Mines inventoried ABANDONED MINES INVENTORY Contact: Sue Carey, Business Manager Phone: 542-5971 Contact: Alene Jones, Program Supervisor Phone: 542-5971 A.R.S. 27-318 FY1999 Estimate 110.1 0.0 0.0 100.0 Performance Measures ! Acres surveyed containing mines MIA.2 FY1998 Estimate FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 927,360 1,209,60 1,300,00 1,300,00 1,300,00 0 0 0 0 4.46% 6.16% 7.90% 9.68% 11.46% 821 1,500 1,800 1,800 1,800 u Goal 2 - To categorize public and environmental hazards of each abandoned mine identified. Performance Measures ! Public safety hazards identified ! Environmental hazards identified Program Mission: To protect the public from hazards that might exist at inactive and abandoned mines in the State of Arizona. FY 1997 Actual 136 65 FY 1998 Expected FY 1999 Expected 170 75 FY 2000 Expected 200 80 200 80 FY 2001 Expected 200 80 u Goal 3 - To safeguard the public by ensuring the provisions of the Arizona Mining Code pertinent to abandoned or inactive mines are fulfilled. Program Description: The program's responsibilities fall into two categories: the inventory of abandoned mine sites and the closures of abandoned mines. The abandoned mine inventory maps mines within the 72,931,840 acres that comprise the state of Arizona. The program's objective is to produce an accurate count of abandoned mines, significant safety hazards and potential environmental hazards. The survey records the exact location of abandoned mines using a global positioning satellite system. This information is later converted into reports and data base records that detail findings for use with geographical information systems. The computerized database system of abandoned mine survey information is compiled to allow prioritization of significant public and environmental hazards for remediation and reclamation planning. The inventory allows the agency to accurately investigate public concerns and complaints about abandoned mines. The abandoned mine closure first prioritizes sites based on the severity of the threat posed to public safety. Based on prioritization, structures are designed as necessary for abandoned mine closures on state lands. National Park sites are reviewed as per Park Service closure specifications. Bids are solicited for closures on these sites, and the agency oversees all Inspection and Regulation Performance Measures ! Mines fenced ! Mines posted ! Mines permanently sealed ! Bat gates constructed ! Public complaints received ! Public complaints investigated MIA.3 FY 1997 Actual 50 150 0 0 6 83% FY 1998 Expected FY 1999 Expected 100 300 2 1 8 100% FY 2000 Expected 300 1,000 10 5 8 100% 400 1,000 10 5 8 100% FY 2001 Expected 500 1,000 10 5 8 100% PROGRAM SUMMARY MINE SAFETY & HEALTH GRANT EDUCATION & TRAINING Contact: Sue Carey, Business Manager Phone: 542-5971 Contact: Larry Nelson, Chief Deputy Mine Inspector Phone: 542-5971 A.R.S. 27-124, et seq Program Mission: To eliminate fatalities, serious injuries, and illness from exposure to State Mine Inspector Page 375 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS health hazards to Arizona's miners through continuous quality education and training programs for miners. Program Description: The Education and Training Program formulates and introduces development and delivery systems for mine safety education and training programs. The emphasis is placed on current health and safety regulations in compliance with the Federal Mine Safety and Health Act of 1977, Title 30 CFR, Part 48, 49, 56, and 57. In addition to mining company employees, contractors, vendors and others regularly exposed to mine hazards at a mine property are required to have various levels of training furnished by the Education and Training division. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 156.6 0.0 0.0 0.0 177.7 0.0 0.0 0.0 170.0 Program Total 156.6 177.7 170.0 FTE Positions 3.0 3.5 4.0 u Goal 1 - To eliminate accidents and exposure to safety and health hazards in Arizona's mining industry through the training of those who work in the industry. MIA.4 FY 1997 Actual 15 2535 254 200 FY 1998 Expected FY 1999 Expected 30 3200 260 400 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Expected 30 3200 270 600 FY 2001 Expected 32 3200 280 700 34 3200 300 800 FY1998 Estimate FY1999 Estimate 100.0 0.0 0.0 0.0 102.2 0.0 0.0 0.0 102.8 0.0 0.0 0.0 Program Total 100.0 102.2 102.8 FTE Positions 2.0 2.0 2.0 Program Goals and Performance Measures: u Goal 1 - To ensure existing and proposed mining units and exploration operations have approved reclamation plans and financial assurance mechanisms on file with this agency and are in compliance with the Mined Land Reclamation Act (A.R.S. 27901 et seq). FY 1997 Actual Performance Measures ! Properties with approved Program Goals and Performance Measures: Performance Measures ! Trainers certified ! Miners trained ! People attending conferences ! Miners trained in first aid only submission of proposed plans; annual review of plan status reports and corporate financial data; annual reclamation inspections to determine compliance with the Act and Rules which may result in the issuance of compliance orders, enforcement action, and/or adjudicative proceedings. ($ Thousands) Funding and FTE Amounts: FY 1998 Expected N/A FY 1999 Expected 14 24 FY 2000 Expected FY 2001 Expected 34 40 reclamation plans u Goal 2 - To ensure regulated mining companies continue to comply with the Mined Land Reclamation Act. Performance Measures ! Annual status report and financial FY 1997 Actual assurance reviews ! On-site inspections completed u PROGRAM SUMMARY u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A Baseline 14 24 34 N/A Baseline 14 24 34 u u u MINED LAND RECLAMATION Contact: Sue Carey, Business Manager Phone: 542-5971 Contact: Paul Catanzariti, Reclamation Specialist A.R.S. 27-318 Program Mission: To ensure regulated mining companies return exploration operations or mining units to a safe and stable state once mining activity has ceased. Program Description: The Mined Land Reclamation Program's primary responsibility focuses on the approval (or denial ) of mined land reclamation plans submitted by all metaliferous mining units and exploration operations with surface disturbances on private land greater than five acres, as mandated by A.R.S. 27-901 et seq. The program, working in cooperation with mining companies, consultants, and other state and federal governmental agencies, will review and analyze proposed mined land reclamation plans, costs, and financial assurance mechanisms. Other program responsibilities are: the development of memoranda of understanding with other land management agencies; the coordinated review and approval of reclamation plans with Aquifer Protection Permits and other permits related to mining; on-site inspection for the development and Page 376 State Mine Inspector Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY NATUROPATHIC PHYSICIANS BOARD OF MEDICAL EXAMINERS NBA Dr. John L. Brewer, Executive Director Contact: Dr. John L. Brewer, Executive Director 542-3095 A.R.S. 32-1501 Agency/Program Mission: Agency/Program Description: The Board regulates NMD physicians who engage in the practice of naturopathic medicine including certification of those in specialty practice, certifies NMD graduates to engage in internship and preceptorship training programs, certifies medical assistants, certifies naturopathic medical students to engage in clinical training programs; approves naturopathic medical schools, internships, preceptorships and clinical training programs in naturopathic medicine, certifies NMD physicians to dispense natural substances, medicines and devices from their offices, and conducts investigations and hearings on complaints relating to medical incompetency and unprofessional conduct. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 61.2 0.0 0.0 0.0 110.7 0.0 0.0 0.0 116.4 0.0 0.0 61.2 110.7 116.4 Capital Funds 0.0 0.0 0.0 Agency Total 61.2 110.7 116.4 FTE Positions 1.0 2.0 2.0 Operating Funds Subtotal FY 1999 Expected FY 2000 Expected FY 2001 Expected 12 24 30 36 7 3 20 25 30 3 2 9 4 5 7 4 20 20 26 1 1 9 3 3 120 140 120 120 120 486 365 365 365 365 1% 11 11 1% 14 14 1% 17 17 1% 20 20 1% 23 23 20% 25% 25% 25% 25% u Goal 3 - To implement a program that would audit NMD physicians prescribing and dispensing practices and also the compliance with the annual continuing medical education requirement. FY 1997 Actual Performance Measures ! In compliance with dispensing FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 40% 55% 70% 90% 3% 0% 10% 20% 10% 0% 0% 15% 15% 5% N/A 60% 70% 80% 90% 9% N/A N/A N/A N/A statute ! Disciplined for failure to meet ($ Thousands) FY1997 Actual (received same FY) ! Average days to resolution (received prior FY) ! Licensees with >1 complaint ! Unlicensed complaints received ! Unlicensed complaints forwarded to county attorneys and AG ! Unlicensed with >1 complaint FY 1998 Expected 7 and certificates) ! Complaints resolved (received same FY) ! Complaints resolved (received prior FY) ! Disciplinary actions taken (complaint same FY) ! Disciplinary actions taken (complaint prior FY) ! Average days to resolution To protect public health, safety and welfare by regulating the practice of naturopathic medicine. Funding and FTE Summary: FY 1997 Actual Performance Measures ! Complaints received (licensees dispensing statute ! Disciplined for failure to meet CME requirements ! In compliance with CME requirement ! Voluntarily notifying board of noncompliance u u u u u u Agency/Program Goals and Performance Measures: u Goal 1 - To efficiently process license and certificate applications and administer examinations. Performance Measures ! Applications received ! Applications denied ! Licenses/certificates issued ! Licenses/certificates issued (from FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 202 5 157 39 305 7 250 48 366 10 300 50 410 13 337 60 460 15 380 65 182 164 120 120 120 58 65 75 75 75 84% 85% 85% 85% 85% prior FY) ! Days to process licensing applications ! Examinations conducted (for license and students) ! Licensees/students pass examinations u Goal 2 - To timely investigate and adjudicate complaints to protect the public from incompetent and unprofessional practitioners and report the unlawful practice of naturopathic medicine to the county attorneys and the Office of the Attorney General. Inspection and Regulation Naturopathic Physicians Board of Medical Examiners Page 377 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS BNA.1 AGENCY SUMMARY LICENSING AND REGULATION - RN/LPN BOARD OF NURSING Contact: Joey Ridenour, Executive Director Phone: 331-8111 x 125 BNA Joey Ridenour, Executive Director Contact: Joey Ridenour, Executive Director A.R.S. 32-1601 - 32-1668 331-8111 x 125 Program Mission: To establish standards and requirements for initial licensure of new nursing graduates and nurses moving into the state, to protect the public by investigating complaints against licensees ensuring that due process is upheld, and to assist nurses with problems of chemical dependency into treatment, to monitor such activity, all with the intent to protect the public from nurses unsafe to practice. Agency Mission: To protect the public health, safety and welfare through the safe and competent practice of nurses and nursing assistants. Agency Description: The State Board of Nursing protects the public by assuring that standards of practice are defined and that persons engaged in the practice of nursing are competent. It approves individuals for licensure, registration and certification, approves educational programs for nurses and nursing assistants, investigates complaints concerning licensees and certificate holders compliance with the law, and determines and administers disciplinary actions in the event of proven violations of the Nurse-Practice Act. ($ Thousands) Agency Summary: FY1997 Actual AND Ø LICENSING REGULATION - RN/LPN Ø NURSING ASSISTANT FY1998 Estimate FY1999 Estimate 1,529.5 1,573.6 1,649.2 369.0 593.5 589.0 Capital Funds 0.0 0.0 0.0 Agency Total 1,898.5 2,167.1 2,238.2 ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,529.5 0.0 369.0 0.0 1,573.6 0.0 593.5 0.0 1,649.2 0.0 589.0 1,898.5 2,167.1 2,238.2 Capital Funds 0.0 0.0 0.0 Agency Total 1,898.5 2,167.1 2,238.2 FTE Positions 26.0 31.7 32.7 Operating Funds Subtotal Page 378 1 3 1 4 1 4 1 FY1998 Estimate FY1999 Estimate 0.0 1,529.5 0.0 0.0 0.0 1,573.6 0.0 0.0 0.0 1,649.2 0.0 0.0 Program Total 1,529.5 1,573.6 1,649.2 FTE Positions 22.0 26.7 27.7 Program Goals and Performance Measures: FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 2 The Board of Nursing (ASBN) licenses all nurses practicing in the state except those practicing in federal facilities. In order to license nurses, the Board administers NCLEX to new graduates and verifies licensure status in other states for nurses moving into Arizona. The Board investigates licensees who have been reported for possible violations of the Nurse Practice Act. Through a comprehensive investigations process, the agency ensures the public safety from incompetent, unsafe, or unprofessional nurses. The Chemical Addicted Nurses Diversion Option (CANDO) Program of the Board consist of 3-year contracts with licensee which include and are monitored for: initial intensive treatment, aftercare, participation in Alcoholics Anonymous or Narcotics Anonymous, random biological-fluid screens, nurses-support groups, and quarterly employer evaluations. Licenses are also monitored when the board determines probational discipline is needed to ensure that public risk is reduced. The Hearing Department schedules hearings for licensees/certificate holders who have been denied licensure/certificates, and for those who request their disciplinary procedure be heard by an Administrative Law Judge whose recommendation is forwarded to the board for approval of the final order. ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u Goal 1 - To produce polices and procedures that standardize essential Board decisions and agency staff functions. ! Guidelines developed to improve decision making process to prevent public harm ! Mechanism developed to evaluate and ensure continued competency of licensees Program Description: FY1997 Actual Agency Goals and Key Performance Measures: Key Performance Measures PROGRAM SUMMARY 4 1 u Goal 1 - To reduce the cycle time needed to issue examinee /endorsements/ renewal certificates and licenses. Performance Measures ! Weeks to issue initial certificate/licenses ! Initial applications received ! Average days from application received to renewal certificate/licenses issued ! Average number of renewal certificate/licenses issued ! Cost per certificate/license issued Board of Nursing FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 6 5 4 3 2 3,400 30 3,720 25 3,900 20 4,900 15 4,950 10 29,000 30,0000 30,500 31,000 31,500 2.30 2.00 2.00 2.79 2.50 Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Customers reporting very good to FY 1997 Actual FY 1998 Expected 50% FY 1999 Expected 60% 70% FY 2000 Expected FY 2001 Expected 80% 90% excellent service u Goal 2 - To reduce the cycle time needed to investigate complaints, complete hearings, and increase compliance with consent agreements and board orders. Performance Measures ! Days from receipt of complaint to acknowledgment to complainant ! Complaints received ! Investigations resulting in case dispositions ! Investigations resulting in disciplinary actions ! Average hours per investigation needed to complete a case ! Average months needed to complete investigations and present cases to the board ! Cases in backlog per year compared to total number of cases per year investigated ! Investigations per Nurse Consultant Investigators ! Average cost to agency per investigation ! Months from board decision to hearing. ! Hearings per year referred and scheduled. ! Hearings/settlement conferences conducted. ! Hearings and board decisions appealed. ! Original actions upheld ! Agency cost per hearing ! Licensees monitored on probation/consent agreements. ! Monitored nurses in compliance FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected Program Mission: To protect the public health, safety, and welfare through the provision of competent certified nursing assistant care. Program Description: FY 2001 Expected 28 21 14 10 07 1450 600 2100 500 2000 525 2080 550 2100 575 680 725 740 750 760 N/A 25 23 21 19 24 20 18 16 14 N/A N/A N/A N/A N/A 1:175 1:150 1:125 1:100 1:075 $1,060 $1,050 $1,040 $1,030 $1,020 18 15 12 10 9 76 83 90 100 105 70 76 80 82 85 12 11 10 9 8 12 $3,500 350 11 $3,400 375 10 $3,300 400 9 $3,200 425 8 $3,100 450 90% 91% 92% 93% 94% This program administers the certification examinations for nursing assistant candidates, surveys and approves nursing assistant training programs, and maintains a register of certified nursing assistants (CNA's). The Arizona Department of Health Services shares some responsibility for this program by receiving and substantiating complaints against CNAs. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 369.0 0.0 0.0 0.0 593.5 0.0 0.0 0.0 589.0 Program Total 369.0 593.5 589.0 FTE Positions 4.0 5.0 5.0 Program Goals and Performance Measures: u Goal 1 - To operate the program efficiently and effectively. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 7,289 7,508 7,733 7,964 8,202 ! Average days to notify candidates 21 14 14 14 14 of exam results ! Average days to approve nursing assistant training programs 90 90 90 90 90 Performance Measures ! Nursing assistant candidates taking certification exam with consent agreements/board orders. u u u u u u u Goal 3 - To effectively provide a non-disciplinary Chemically Addicted Nurse Diversion Option (CANDO) program. Performance Measures ! Licensees in CANDO program ! Licensees completing CANDO FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 170 77% 200 78% 205 78% 210 79% 220 79% 670 670 685 700 700 program ! Agency costs per CANDO participant u Goal 4 - To provide an effective educational program monitoring process for schools of Nursing that promotes a high percentage of RN/LPN examinees passing NCLEX. Performance Measures ! Nursing programs monitored for non-compliance ! Examinees from program succesfully passing NCLEX BNA.2 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2 1 1 1 1 92% 94% 96% 97% 98% PROGRAM SUMMARY NURSING ASSISTANT Contact: Joey Ridenour, Executive Director Phone: 331-8111 x 125 Inspection and Regulation Board of Nursing Page 379 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY Performance Measures ! Disciplinary actions ! Managers or administrators with BOARD OF EXAMINERS OF NURSING CARE INSTITUTION ADMINISTRATORS AND ADULT CARE HOME MANAGERS FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1 4 5 1 4 2 6 2 4 4 280 624 650 775 700 385 588 625 735 650 0 60 45 30 30 more than one complaint filed ! Applications filed (NCIA and ACHM) ! Applications and certifications issued ! Average days to issue certificate or license NCA Christine Springer, Executive Director Contact: Christine Springer, Executive Director FY 1997 Actual 542-8156 A.R.S. 36-446.02 u Agency/Program Mission: u u u u u To protect residents of skilled and intermediate care nursing homes and residential adult care homes by ensuring the administrators and managers meet educational and training qualifications. Agency/Program Description: The Board licenses nursing home administrators and certifies adult care home managers. Continuing education is prescribed by law for both groups. The Board approves continuing education and ensures that required hours are met. Complaints are investigated as they are received from members of the public or the Department of Health Services. Appropriate disciplinary action is recommended and enforced. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 83.8 0.0 0.0 0.0 123.1 0.0 0.0 0.0 124.3 0.0 0.0 83.8 123.1 124.3 Capital Funds 0.0 0.0 0.0 Agency Total 83.8 123.1 124.3 FTE Positions 1.2 1.7 1.7 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To strengthen education and continuing education requirements for nursing care institution administrators. Performance Measures ! Complaints concerning quality of FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 10 4 6 6 4 4 1 3 5 5 care and ethical issues ! Complaints from DHS regarding substandard quality of care and immediate jeopardy to residents u Goal 2 - To rapidly investigate complaints and provide enforcement to protect the public from incompetent services and unprofessional and unethical conduct. Performance Measures ! Complaints (ACHM and NCIA) ! Disciplinary actions ! Complaints resolved ! Average days to investigate FY 1997 Actual 18 2 10 N/A FY 1998 Expected 11 5 9 74 FY 1999 Expected 20 6 12 75 FY 2000 Expected FY 2001 Expected 22 5 15 75 20 6 12 75 complaint u Goal 3 - To ensure that licenses and certificates are granted to competent individuals with high standards of professional and ethical conduct. Page 380 Board of Examiners of Nursing Care Institution Administrators and Adult Care Home Managers Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY Performance Measures ! Investigations opened ! Closed/moved to complaint status BOARD OF OCCUPATIONAL THERAPY EXAMINERS FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 11 10 11 10 12 11 12 11 12 11 91% 91% 92% 92% 92% within 120 days OTA Kenneth D. Fink, Executive Director Contact: Kenneth D. Fink, Executive Director FY 1997 Actual 542-6784 A.R.S. 32-3401 - 3445 Agency/Program Mission: To safeguard the public health, safety and welfare by protecting the public from incompetent and unauthorized persons; by assuring the highest degree of professional conduct on the part of occupational therapists and occupational therapy assistants; and by educating the occupational therapy industry and public about the role and mission of this Board, occupational therapists and occupational therapy assistants. ! Completed within 120 days u Goal 4 - To adjudicate consumer and Board initiated complaints as quickly as possible. Performance Measures ! Complaints opened ! Complaints resolved within 120 days ! Resolved within 120 days u u FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 6 6 7 7 7 6 6 7 7 7 100% 100% 100% 100% 100% u u u u Agency/Program Description: The Board of Occupational Therapy Examiners is a regulatory board which issues and annually renews approximately 1,000 licenses for the occupational therapy profession. By law, the Board requires that each applicant meet minimum standards of education, experience and competency. The Board also receives and investigates complaints, takes appropriate disciplinary action and responds to inquires from consumers as to the license status of individual occupational therapy professionals. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 98.7 0.0 0.0 0.0 106.9 0.0 0.0 0.0 106.8 0.0 0.0 98.7 106.9 106.8 Capital Funds 0.0 0.0 0.0 Agency Total 98.7 106.9 106.8 FTE Positions 2.0 2.0 2.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To ensure qualified applicants are issued an initial license in a timely manner. Performance Measures ! Approved licenses ! Licenses issued within 10 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 291 279 250 240 275 264 302 290 302 290 96% 96% 96% 96% 96% calendar days ! Licenses issued within 10 days u Goal 2 - To assure the highest degree of professional growth within the Occupational Therapy industry. Performance Measures ! Licenses received for renewal ! Applications in full compliance FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,034 994 1,130 1,110 250 245 1,200 1,176 250 245 96% 98% 98% 98% 98% and approved within 60 days ! Applications in full compliance u Goal 3 - To investigate allegations of unprofessional conduct or statute violations before opening a complaint file. Inspection and Regulation Board of Occupational Therapy Examiners Page 381 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY BOARD OF OPTOMETRY OBA Alexis Kjellstrom, Executive Director Contact: Alexis Kjellstrom, Executive Director 542-3095 A.R.S. 32-1701 FY 1997 Actual Performance Measures ! Complaints processed ! Complaints resolved ! Average days from receipt of The Arizona State Board of Optometry examines and licenses professionals to practice the profession of optometry. The Board also accepts complaints against licensees, investigates allegations and administratively adjudicates complaints. The Board serves approximately 604 professionals licensed to practice in the state, as well as all Arizona citizens who receive these professional services. current system ! Purchase second system for second staff member ! Increase in automation of agency ! Prompt response to renewal applications with deficiencies ! Evaluation of pass/fail value of test questions ! Overall decrease in repeated personnel tasks and wasted paper ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 100.5 0.0 0.0 0.0 114.1 0.0 0.0 0.0 117.0 0.0 0.0 100.5 114.1 117.0 Capital Funds 0.0 0.0 0.0 Agency Total 100.5 114.1 117.0 FTE Positions 1.8 1.8 1.8 Operating Funds Subtotal FY 2000 Expected FY 2001 Expected 34 30 125 25 25 100 30 30 100 25 25 100 25 25 100 11 10 10 10 10 u Goal 4 - To ensure agency procedures, including testing, renewal and licensing process are efficient. Performance Measures ! Purchase upgrade equipment for Agency/Program Description: FY 1999 Expected complaint to resolution ! Disciplinary actions Agency/Program Mission: To protect the health, safety and welfare of Arizona citizens by regulating the optometry profession. FY 1998 Expected u u FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 75% 100% N/A N/A N/A N/A N/A 100% N/A N/A N/A 75% N/A 100% 10 days 100% N/A 100% 10 days 100% 100% 100% 100% 100% N/A 25% 75% 100% 100% u u u u Agency/Program Goals and Performance Measures: u Goal 1 - To ensure that licenses are only granted and renewed to competent individuals with high standards of professional and ethical conduct. Performance Measures ! Continued evaluation of Continuing Education programs ! Verification that CE courses taken were approved ! React to complaints with appropriate disciplinary action ! New licenses issued ! Exams meet requirements of AZ Optometric statutes and rules FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 42 100% 45 100% 45 100% 45 100% 45 100% u Goal 2 - To review Board rules for necessary amendments and to promulgate rules for extended scope of practice to comply with statutory requirements. Performance Measures ! Rules reviewed ! Rules amended ! Implement rules pertaining to FY 1997 Actual 16 0 N/A FY 1998 Expected 30 28 100% FY 1999 Expected 10 8 N/A FY 2000 Expected 10 8 N/A FY 2001 Expected 10 8 N/A Chap. 16, Article 5 u Goal 3 - To timely investigation and adjudication of allegations and complaints in accordance with statutes to provide enforcement of licensees and to protect the public from incompetent services. Page 382 Board of Optometry Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Average days from receipt of AGENCY/PROGRAM SUMMARY BOARD OF OSTEOPATHIC EXAMINERS OSA Ann Marie Berger, Executive Director Contact: Ann Marie Berger, Executive Director 657-7703, ext 22 verification request to mailing of same ! Verifications prepared with no errors ! Verifications mailed within 3 days of receipt of request for verification A.R.S. 32-1800, et seq. u u 4.5 3 2 1 1 100% 100% 100% 100% 100% 99% 100% 100% 100% 100% u u u u Agency/Program Mission: To protect the public health and safety of both citizens and visitors to the state of Arizona through the efficient and effective regulation of the practitioners and practice of osteopathic medicine and surgery in the state. Agency/Program Description: The Board of Osteopathic Examiners in Medicine and Surgery licenses and regulates osteopathic physicians in the State of Arizona. The Board serves approximately 1,600 professionals licensed to practice in Arizona as well as all Arizona citizens and visitors to Arizona who receive these professional services. The Board is made up of seven members appointed by the Governor for five-year terms. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY1998 Estimate FY1999 Estimate 0.0 348.6 0.0 0.0 0.0 364.6 0.0 0.0 0.0 389.8 0.0 0.0 348.6 364.6 389.8 Capital Funds 0.0 0.0 0.0 Agency Total 348.6 364.6 389.8 FTE Positions 5.5 5.5 5.5 Agency/Program Goals and Performance Measures: u Goal 1 - To ensure that individuals granted licensure to practice osteopathic medicine and surgery in Arizona are competent to do so in accordance with statutory requirements. Performance Measures ! Applications received/processed ! Licenses granted ! Licenses denied ! Days to process applications FY 1997 Actual 118 110 2 72 FY 1998 Expected 135 130 4 60 FY 1999 Expected 150 142 6 55 FY 2000 Expected FY 2001 Expected 170 160 8 55 190 178 10 50 u Goal 2 - To timely investigate and adjudicate complaints to protect the public from incompetent, unprofessional and/or unethical conduct. Performance Measures ! Complaints received ! Complaints resolved ! Disciplinary actions taken ! Average days to resolution FY 1997 Actual 286 228 16 190 FY 1998 Expected 331 300 20 172 FY 1999 Expected 350 325 25 120 FY 2000 Expected 375 350 35 120 FY 2001 Expected 390 370 50 120 u Goal 3 - To provide public information and verifications on licensed osteopaths upon request in a timely and accurate manner. Performance Measures ! Information calls received ! License verifications provided Inspection and Regulation FY 1997 Actual 6,800 2,240 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 7,400 2,950 7,750 3,500 8,000 3,800 8,300 4,000 Board of Osteopathic Examiners Page 383 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY BOARD OF PHARMACY PMA Llyn Loyd, Executive Director Contact: Johnnie Teutschman, Office Manager 255-5125 A.R.S. 32-1902 Agency/Program Mission: To protect the public health, safety and welfare relevant to the dispensing, sale, storage, manufacturing, repackaging and distribution of controlled substances, prescription and nonprescription medications, poisons and related hazardous substances. Agency/Program Description: The Board is responsible for establishing and enforcing quality standards necessary for the licensure of pharmacists and the issuing of permits to drug manufacturers, wholesalers, repackagers, pharmacies and non-pharmacy retail outlets. The Board enforces and observes voluntary compliance with the established standards, both state and federal, through education of its licensees and the public on the proper distribution and use of approved medications. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 659.6 0.0 3.1 0.0 725.1 0.0 11.8 0.0 737.0 0.0 0.0 662.7 736.9 737.0 Capital Funds 0.0 0.0 0.0 Agency Total 662.7 736.9 737.0 FTE Positions 12.0 12.0 12.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To ensure that licenses are granted only to competent applicants with high standard of professional and ethical conduct. Performance Measures ! Disciplinary actions/100 RPh ! Complaints per 100 practitioners FY 1997 Actual FY 1998 Expected 1.0 5.0 FY 1999 Expected 1.0 3.0 1.0 3.0 FY 2000 Expected FY 2001 Expected 1.0 3.0 1.0 3.0 u Goal 2 - To expedite licensing of qualified applicants. FY 1997 Actual Performance Measures ! Average days from receipt to FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 7 10 10 10 10 200 200 200 200 200 issuance of license ! Average cost to client of application processed u Goal 3 - To investigate complaints and provide enforcement. FY 1997 Actual Performance Measures ! Disciplinary actions ! Average days from receipt of FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 16 100 14 120 16 120 16 120 16 120 2 2 2 2 2 complaint to resolution ! Average monthly backlog of complaints unresolved u Page 384 u u u u u Board of Pharmacy Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u AGENCY/PROGRAM SUMMARY u u u u u BOARD OF PHYSICAL THERAPY EXAMINERS PTA Janice Stille, Executive Director Contact: Janice Stille, Executive Director 542-3095 A.R.S. 32-2001 Agency/Program Mission: To administer examinations and license applicants for physical therapy practitioner and to uphold the standards prescribed by statute to protect the health of the public. Agency/Program Description: The State Board of Physical Therapy Examiners examines and licenses qualified physical therapists, investigates complaints, holds hearings, and enforces the standards of practice for the physical therapy profession. The Board serves approximately 2,600 professionals licensed to practice in the state, as well as all Arizona citizens who receive these professional services. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 91.0 0.0 0.0 0.0 132.1 0.0 0.0 0.0 133.6 0.0 0.0 91.0 132.1 133.6 Capital Funds 0.0 0.0 0.0 Agency Total 91.0 132.1 133.6 FTE Positions 1.0 2.0 2.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To efficiently process the license applications of Physical Therapists to determine whether the Board's statutory and rule requirements have been met. Performance Measures ! Temporary licenses issued ! Permanent licenses issued ! Days from receipt of application FY 1997 Actual FY 1998 Expected 525 330 2 351 350 1 FY 1999 Expected 400 375 1 FY 2000 Expected 400 350 1 FY 2001 Expected 400 350 1 to issuing of temporary license u Goal 2 - To timely investigate complaints and provide enforcement to protect the public from incompetent services and unprofessional and unethical conduct. Performance Measures ! Complaints resolved to those FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 98% 96% 98% 98% 98% 3 3 5 5 5 complaints received ! Disciplinary actions taken u Goal 3 - To provide the highest quality customer service on all requests for information and license verifications. Performance Measures ! Written license requests processed within one day of receipt ! Telephone calls for information satisfied the same day received Inspection and Regulation FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 98% 100% 100% 100% 100% 97% 99% 100% 100% 100% Board of Physical Therapy Examiners Page 385 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY BOARD OF PODIATRY EXAMINERS POA Linda A. Wells, Executive Director Contact: Linda A. Wells, Executive Director FY 1997 Actual Performance Measures ! Dispensing practices inspected ! Disciplinary actions taken u 542-3095 FY 1998 Expected N/A N/A u u u FY 1999 Expected 3 1 u 3 1 FY 2000 Expected 3 1 FY 2001 Expected 3 1 u A.R.S. 32.801 Agency/Program Mission: To protect the health, safety, and welfare of the citizens of Arizona by regulating and maintaining standards of practice in the field of podiatric medicine. Agency/Program Description: The Board licenses and regulates Doctors of Podiatric medicine. The Board evaluates the professional competency of podiatrists seeking to be licensed in the State of Arizona and promotes continued competency and fitness by investigating complaints. In addition, the Board holds hearings, monitors activities, and enforces the standards of practice for the podiatric profession. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY1998 Estimate FY1999 Estimate 0.0 57.2 0.0 0.0 0.0 69.7 0.0 0.0 0.0 70.6 0.0 0.0 57.2 69.7 70.6 Capital Funds 0.0 0.0 0.0 Agency Total 57.2 69.7 70.6 FTE Positions 1.0 1.0 1.0 Agency/Program Goals and Performance Measures: u Goal 1 - To ensure that licenses are only granted and renewed to competent physicians with high standards of professional and ethical conduct. Performance Measures ! Examination applications received ! Licenses issued ! Average days from receipt of FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 21 17 180 20 21 180 25 20 180 25 20 180 25 20 180 160 160 160 160 162 162 162 162 162 162 application to grant of license ! Dispensing registrations received ! Dispensing registrations issued u Goal 2 - To timely investigate complaints and provide enforcement to protect the public from incompetent services, and to provide the public with favorable service from the Board. Performance Measures ! Complaints received ! Investigations concluded ! Average days from receipt of FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 46 37 75 20 20 75 25 25 75 25 25 75 25 25 75 N/A 87% 87% 87% 87% 9 2 3 3 3 complaint to resolution ! Complaintants indicating favorable service ! Disciplinary actions taken u Goal 3 - To periodically inspect practices to ensure podiatric physicians are complying with statutory requirements when dispensing drugs and devices from their offices, and to enforce the mandate for those podiatric physicians who violate dispensing requirements. Page 386 Board of Podiatry Examiners Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY FY 1997 Actual Performance Measures ! Customers purchasing power POWER AUTHORITY PAA Mark Mitchell, Executive Director Contact: Frank Bonfili, Assistant Administrator 542-4263 31 FY 1999 Expected 31 31 FY 2000 Expected 31 FY 2001 Expected 31 u Goal 4 - To maintain accurate customer accounts and billing and ensure bills are mailed on time. FY 1997 Actual Performance Measures ! Bills mailed after 10th day of month per year ! Billing Errors per year Agency/Program Mission: FY 1998 Expected To be an active leader in managing electric resources in a safe and environmentally prudent manner and to provide active representation on behalf of the state of Arizona at federal, state, and local forums on issues that impact the public power community as a whole and issues that specifically involve Arizona and the Authority’s power resources. u u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 0 0 0 0 2 1 0 0 0 u u u Agency/Program Description: Established in 1944, the Arizona Power Authority (APA) manages Arizona’s allocation of hydroelectric power from the Hoover Dam for the overall benefit of the state. The APA cooperates with federal, state, and non-governmental agencies to address regulatory, environmental and other matters that impact electric power and water uses of the Colorado river. In addition, the APA serves as an information resource for its customers on topics which impact their electric resources and the utilization of these resources. The Authority may also pursue generation and/or transmission projects that are within the APA’s legislative mandate and in the best interest of the state of Arizona. The Authority is fully self funding and receives no appropriated funds. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 23,986.0 0.0 0.0 0.0 19,770.0 0.0 0.0 0.0 20,924.0 0.0 23,986.0 19,770.0 20,924.0 Capital Funds 0.0 0.0 0.0 Agency Total 23,986.0 19,770.0 20,924.0 FTE Positions 15.0 15.0 15.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To control and reduce the cost of power from Hoover Dam. Performance Measures ! Hoover Annual Revenue FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $46,997 $48,145 $49,729 $50,906 $49,443 Requirements (thousands) u Goal 2 - To control and reduce the costs of the transmission system used for the delivery of Hoover Dam power. Performance Measures ! Cost of Intertie Transmission ($/kW-year) ! Cost of Parker-Davis Transmission ($/kW-year) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 12.96 12.96 13.00 13.00 13.00 6.58 6.58 12.00 12.00 12.00 u Goal 3 - To ensure the Power Authority and its customers are not adversed by and have the opportunity to compete following electric industry deregulation. Inspection and Regulation Power Authority Page 387 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures STATE BOARD FOR PRIVATE POSTSECONDARY EDUCATION ! Student records requests received ! Student records processed PVA Teri Candelaria, Executive Director Contact: Teri Candelaria, Executive Director 542-5709 ! Average days to process records request ! Investigated student complaints mutually resolved Agency Mission: To protect the health, safety and welfare of Arizona citizens by regulating private postsecondary educational institutions and providing services to their students. Agency Description: ($ Thousands) FY1997 Actual Ø FY1998 Estimate 165.5 169.4 TUITION Ø STUDENT RECOVERY FUND 181.1 183.0 0.0 0.0 0.0 0.0 Agency Total 339.1 348.5 169.4 750 750 719 720 750 750 750 21 21 21 21 21 70% 70% 80% 85% 90% FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Claims filed ! Claims rejected ! Claims settled/paid ! Claims pending 27 50 50 50 50 3 10 10 10 10 68 13 75 75 75 133 98 63 28 0 6 6 6 6 6 ! Average months to pay funds PROGRAM SUMMARY Contact: Teri Candelaria, Executive Director Phone: 542-5709 Program Mission: To protect the health, safety and welfare of Arizona citizens by regulating private postsecondary educational institutions and providing services to their students. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate Program Description: 0.0 158.0 181.1 0.0 0.0 165.5 183.0 0.0 0.0 169.4 0.0 0.0 339.1 348.5 169.4 Capital Funds 0.0 0.0 0.0 Agency Total 339.1 348.5 169.4 FTE Positions 3.0 3.0 3.0 Operating Funds Subtotal The Board licenses and regulates approximately 120 private postsecondary educational institutions, serving approximately 70,000 students annually. The Board acts on license applications, determines compliance, investigates complaints and violations, takes disciplinary action, and protects student educational records. The Board also administers the Student Tuition Recovery Fund, which provides financial restitution to students injured by private postsecondary institutional closures. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Agency Goals and Key Performance Measures: u Goal 1 - To ensure legal operations, ethical practices and quality education in the private postsecondary sector. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 207 185 188 190 200 2 2 5 5 5 9 5 5 5 5 6 6 8 8 8 u Goal 2 - To assist those injured by private postsecondary educational institutions. Page 388 750 A.R.S. 32-3001 - 32-3058 Capital Funds ! Institutional closures ! Disciplinary actions taken 720 LICENSING AND REGULATION 158.0 ! Licenses approved ! Licenses denied Key Performance Measures PVA.1 FY1999 Estimate LICENSING AND REGULATION Key Performance Measures 719 u Goal 3 - To efficiently administer the Student Tuition Recovery Fund. The Board licenses and regulates approximately 120 private postsecondary educational institutions, serving approximately 70,000 students annually. The Board acts on license applications, determines compliance, investigates complaints and violations, takes disciplinary action, and protects student educational records. The Board also administers the Student Tuition Recovery Fund, which provides financial restitution to students injured by private postsecondary institutional closures. Agency Summary: FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 158.0 0.0 0.0 0.0 165.5 0.0 0.0 0.0 169.4 0.0 0.0 Program Total 158.0 165.5 169.4 FTE Positions 3.0 3.0 3.0 Program Goals and Performance Measures: u Goal 1 - To ensure legal operations, ethical practices and quality education in the private postsecondary sector. Performance Measures ! Licenses approved State Board for Private Post-Secondary Education FY 1997 Actual 207 FY 1998 Expected 185 FY 1999 Expected 188 FY 2000 Expected 190 FY 2001 Expected 200 Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Institutional closures ! Student complaints filed ! Student complaints rejected ! Student complaints investigated ! Student complaints filed per total FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 9 28 21 7 .04% 5 35 25 10 .05% 5 35 25 10 .05% 5 35 25 10 .05% 5 35 25 10 .05% 4 4 4 5 5 5 5 5 5 5 5 5 3 3 3 enrolled students ! Consumer complaints filed ! Consumer complaints investigated ! Consumer complaints resolved u Goal 2 - To assist those injured by private postsecondary educational institutions. FY 1997 Actual Performance Measures ! Student records requests 719 processed ! Student records held ! Students assisted with records per total records held ! Records confiscated FY 1998 Expected FY 1999 Expected 720 650 107,695 110,695 .8% 1.0% ! Average days to process records FY 2000 Expected Program Goals and Performance Measures: u Goal 1 - To provide equitable financial restitution, in a timely manner, to students financially injured as a result of a school closure. FY 1997 Actual Performance Measures ! Claims filed ! Claims rejected ! Claims paid/settled ! Claims pending ! Average months to pay fund FY 1998 Expected 27 3 13 133 6 FY 1999 Expected 50 10 75 98 6 50 10 75 63 6 FY 2000 Expected FY 2001 Expected 50 10 75 28 6 50 10 68 0 6 claims FY 2001 Expected 750 u Goal 2 - To collect or secure monies sufficient to provide for student financial restitution. 750 113,695 1.0% 116,695 1.0% 119,695 1.0% 8,200 4,000 4,000 4,000 4,000 21 21 21 21 21 70% 70% 80% 85% 90% Performance Measures ! Fund participants ! Fund assessments collected ! Annual fund monies available to FY 1997 Actual FY 1998 Expected FY 1999 Expected 124 120 100% 98% 305,700 426,400 00 N/A 358,400 FY 2000 Expected 124 100% 473,400 FY 2001 Expected 124 100% 473,400 students ($) request ! Investigated student complaints mutually resolved u u Goal 3 - To ensure public access to reliable and valuable alternative higher educational opportunities and vocational training options. Performance Measures ! Institutions licensed ! Students enrolled ! Change in total institutions ! Change in students in institutions PVA.2 FY 1997 Actual 120 68,900 +1.0% -2.8 FY 1998 Expected FY 1999 Expected 122 69,000 +1.0% +1.0% FY 2000 Expected 124 70,000 +1.0% +1.0% 125 72,000 +1.0% +1.0% u u u u u FY 2001 Expected 128 74,000 +1.0% +1.0% PROGRAM SUMMARY STUDENT TUITION RECOVERY FUND Contact: Teri Candelaria, Executive Director Phone: 542-5709 A.R.S. 32-3071 - 32-3077 Program Mission: To protect the health, safety and welfare of Arizona citizens by regulating private postsecondary educational institutions and providing services to their students. Program Description: The Board administers the Student Tuition Recovery Fund, which provides financial restitution to students injured by private postsecondary institutional closures. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 181.1 0.0 0.0 0.0 183.0 0.0 0.0 0.0 0.0 0.0 Program Total 181.1 183.0 0.0 FTE Positions 0.0 0.0 0.0 Inspection and Regulation State Board for Private Post-Secondary Education Page 389 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 3 - To protect the public through implementation of a program of continuing education (CE) to assure the licensees are kept apprised of current standards of practice. AGENCY/PROGRAM SUMMARY BOARD OF PSYCHOLOGIST EXAMINERS SYA Maxine McCarthy, Executive Director Contact: Wendy Sticht, Admin Assist Performance Measures ! Licensees audited ! Compliance with CE requirements ! Disciplinary actions taken for 542-8162 A.R.S. 32-2061, et. seq. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 46 98% 0 N/A N/A 0 53 98% 0 N/A N/A 0 53 98% 0 0 0 0 0 0 failure to complete CE req Agency/Program Mission: ! Licensees discplined for failure to meet CE req To protect the health, safety and welfare of Arizona citizens by regulating the psychology industry. u u u u u u Agency/Program Description: The State Board of Psychologist Examiners examines and licenses professionals to practice in the field of psychology. The Board also accepts complaints against licensees, investigates allegations and administratively adjudicates complaints. The Board serves approximately 1,300 professionals licensed to practice in the state, as well as all Arizona citizens who receive these professional services. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY1998 Estimate FY1999 Estimate 0.0 232.7 0.0 0.0 0.0 270.5 0.0 0.0 0.0 275.4 0.0 0.0 232.7 270.5 275.4 Capital Funds 0.0 0.0 0.0 Agency Total 232.7 270.5 275.4 FTE Positions 4.0 4.0 4.0 Agency/Program Goals and Performance Measures: u Goal 1 - To efficiently process the license applications of psychologists to determine if the Board's statutory and rule requirements have been met to protect the public from incompetent practitioners. Performance Measures ! Applications received ! Licenses issued ! Applications denied ! Days to process app (Excl vol FY 1997 Actual FY 1998 Expected 57 29 1 171 45 36 3 154 FY 1999 Expected 45 30 2 180 FY 2000 Expected 45 30 2 180 FY 2001 Expected 45 30 2 180 exam postpone) u Goal 2 - To timely investigate and adjudicate complaints to protect the public from incompetent services and unprofessional and unethical conduct. Performance Measures ! Complaints received (current FY) ! Comp resolved (rec'd Same FY) ! Comp resolved (rec'd Prior FY) ! Discpl actions taken (comp rec'd FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 54 36 41 0 30 30 35 1 50 40 10 6 50 40 10 6 50 40 10 6 11 7 6 6 6 181 74 90 90 90 441 74 75 75 75 6 3 5 5 5 same FY) ! Discpl actions taken (comp rec'd prior FY) ! Average days to resolution (rec'd same FY) ! Average days to resolution (Rec'd Prior FY's) ! Licensees with >1 complaint in same FY Page 390 Board of Psychologist Examiners Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures DEPARTMENT OF RACING RCA James Higginbottom, Director Contact: Wade Turner, Deputy Director 277-1704 Agency Mission: To regulate and supervise pari-mutuel racing and wagering conducted in Arizona in order to protect racing participants and the wagering public. Agency Description: The Department of Racing regulates the Arizona pari-mutuel horse and greyhound racing industry. The Department oversees and supervises all commercial horse, greyhound, and county fair meetings; licenses all participants; collects state revenues generated by race meetings; promotes and encourages the breeding of horses and greyhounds in the state; and enforces laws and rules related to racing and wagering to protect industry participants and the public. The Department also collects revenues for the State Boxing Commission. ($ Thousands) Agency Summary: FY1997 Actual Ø COMMERCIAL RACING Ø COUNTY FAIR RACING FY1998 Estimate FY1999 Estimate 2,807.1 3,710.7 3,542.4 797.3 1,047.1 1,160.3 Capital Funds 0.0 0.0 0.0 Agency Total 3,604.4 4,757.8 4,702.7 ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,365.1 229.4 1,009.9 0.0 2,643.6 300.6 1,813.6 0.0 2,653.2 305.1 1,744.4 0.0 3,604.4 4,757.8 4,702.7 Capital Funds 0.0 0.0 0.0 Agency Total 3,604.4 4,757.8 4,702.7 FTE Positions 57.4 56.8 56.8 Operating Funds Subtotal Agency Goals and Key Performance Measures: ! Official OTB site inspections ! Year round small county sites inspected 2 or more times annually/all year round small county OTB sites ! Year round Maricopa & Pima county sites inspected quarterly/all year round Maricopa & Pima county sites ! Quarterly totalizator systems audits at Commercial race tracks resulting in 100% compliance/total audits ! Distribution audits of permittee daily reports verifying 100% compliance with statutes/total audits ! Incidents reported and/or patron complaints to Department determined to have been handled properly pursuant to Arizona rules Key Performance Measures ! Average monthly computer section work orders ! Work orders completed on time ! Field & office locations with access to ARLIS data base ! Employees receiving systems & software training ! Pertinent current information available to all users at all times FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Documents (deposits & claims) processed without error 3 6 8 10 400 400 400 29/37 30/30 30/30 30/30 30/30 29/39 30/30 30/30 30/30 30/30 N/A 16/16 16/16 16/16 16/16 N/A 300 2,500 2,500 2,500 N/A 60% 80% 90% 90% FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 26 30 45 50 50 94% 97% 100% 100% 100% 36% 100% 100% 100% 100% 95% 95% 95% 100% 100% 70% 80% 95% 100% 100% RCA.1 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 99% 99% 99% 99% 99% PROGRAM SUMMARY COMMERCIAL RACING 15 15 15 15 u Goal 2 - To effectively regulate and supervise racing at racetracks, while expanding oversight of wagering at off-track locations and enhance pari-mutuel auditing activities. Inspection and Regulation 12 400 u Goal 4 - To comply with requirements mandated to state agencies by statutes/rules and enforced by Department of Administration or other appropriate authority. Key Performance Measures ! Monthly reports distributed within 30 days ! Average hourly incoming phone calls 330 u Goal 3 - To enhance the Department's computer system and its data bases to provide information required by staff to effectively regulate the racing industry. u Goal 1 - To monitor business of regulated industry, identify trends affecting industry and make information available to Governor and legislative leadership, industry, public and others. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 15 Contact: Wade Turner, Deputy Director Phone: 277-1704 A.R.S. 5-101 TO 5-115 Program Mission: Department of Racing Page 391 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To regulate and supervise pari-mutuel racing and wagering conducted in Arizona in order to protect racing participants and the wagering public. Program Description: FY1997 Actual FY1998 Estimate FY1999 Estimate 2,365.1 0.0 442.0 0.0 2,643.6 0.0 1,067.1 0.0 2,653.2 0.0 889.2 0.0 Program Total 2,807.1 3,710.7 3,542.4 FTE Positions 49.4 48.8 48.8 This Program Contains the following Subprograms: ! Races supervised SUBPROGRAM SUMMARY HORSE RACING Contact: Wade Turner, Deputy Director Phone: 277-1704 2,200 2,128 2,150 2,200 600 600 600 600 ! Original actions upheld on appeal/actions appealed ! Cases adjudicated within 14 days of alleged incident 4/8 18/20 19/20 19/20 19/20 50% 50% 60% 65% 70% ! Positive equine drug tests/all equine drug tests ! Investigations conducted regarding compliance with rules ! Investigations resulting in disciplinary action 27/4,478 30/4,468 35/4,500 35/4,500 35/4,500 228 240 270 240 240 40% 40% 40% 40% 40% u Goal 2 - To process and investigate license applications in a timely way while ensuring that only those eligible pursuant to Arizona racing-related statutes, rules, and regulations receive licenses. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Applicants 2,145 3,200 4,100 2,100 3,200 ! Licenses issued 2,136 3,180 4,085 2,090 3,180 ! Customers reporting very good or excellent service ! Licenses denied or revoked N/A N/A 80% 90% 90% 11 20 15 10 20 ! Investigations conducted 387 400 640 400 400 25% 25% 25% 25% 25% 0/0 3/3 2/2 1/1 3/3 u Goal 3 - To encourage and promote horse breeding in Arizona through administration of and timely distribution to recipients of funds available through Breeders and Stallion Awards Programs. Subprogram Description: Performance Measures The Department of Racing regulates and supervises all commercial horse racing meetings, conducts investigations, issues licenses, conducts equine drug testing, oversees wagering, hears appeals of decisions, collects revenues for the State, distributes awards to program recipients, and provides information upon request to the public and other agencies. ! Breeders winning ($ Thousands) FY1998 Estimate FY1999 Estimate 1,105.7 0.0 170.4 0.0 1,256.5 0.0 476.9 0.0 1,261.2 0.0 395.6 0.0 Program Total 1,276.1 1,733.4 1,656.8 FTE Positions 23.6 23.0 23.0 FY 1997 Actual awards/eligible breeders ! Horses earning awards/eligible horses ! Average days to calculate and distribute awards FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 140/2,16 140/2,20 145/2,22 150/2,25 150/2,27 9 0 5 0 5 275/3,38 300/3,50 300/3,62 300/3,75 300/3,87 1 0 5 0 5 19 19 15 15 15 u Goal 4 - To encourage employment and retention of professional staff of the highest quality in order to best serve the needs and interest of the State and the horse racing industry. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Accredited stewards 87% 100% 100% 100% 100% ! Employee turnover 2% 2% 3% 3% 3% RCA.1.2 Subprogram Goals and Performance Measures: u Goal 1 - To ensure that all participants and permittees involved Page 392 FY 2001 Expected 514 disciplinary or enforcement action ! License denials upheld/denials appealed To regulate and supervise all commercial horse racing meetings and pari-mutuel wagering conducted on and off-track in Arizona in order to ensure compliance with laws and regulations and, thereby, protect racing participants and the wagering public. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Expected regarding licensing Subprogram Mission: FY1997 Actual FY 1999 Expected 2,108 ! Investigations resulting in A.R.S. 5-101 TO 5-115 Funding and FTE Amounts: FY 1998 Expected ! Rulings issued Performance Measures 4 Horse Racing 4 Greyhound Racing 4 Racing Commission RCA.1.1 FY 1997 Actual Performance Measures The Arizona Department of Racing regulates and supervises all commercial horse and greyhound racing meetings and pari-mutuel wagering conducted on and off track in Arizona in order to enforce compliance with laws and regulations and, thereby, protect racing participants and the wagering public. ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds in commercial horse racing operate and perform in compliance with applicable Arizona racing-related statutes, rules and regulatins. Department of Racing SUBPROGRAM SUMMARY GREYHOUND RACING Contact: Wade Turner, Deputy Director Phone: 277-1704 A.R.S. 5-101 TO 5-115 Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Mission: To regulate and supervise all commercial greyhound racing meetings and pari-mutuel wagering conducted on and off-track in Arizona in order to ensure compliance with laws and regulations and, thereby, protect racing participants and the wagering public. u Goal 3 - To license participants and inspect dogs and the facilities where they are maintained and to enforce compliance to insure the health, safety, and welfare of greyhounds with Arizona laws and regulations, and protect the integrity of the greyhound industry. Subprogram Description: The Department of Racing regulates and supervises all commercial greyhound racing meetings, conducts investigations, issues licenses, conducts greyhound drug testing, oversees wagering, hears appeals of decisions, collects revenues for the State, distributes awards to program recipients and provides information upon request to the public and other agencies. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ! Facilities licensed FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 70 70 70 70 70 ! Inspections at facilities 139 240 240 240 240 ! Inspections resulting in 8% 5% 5% 5% 5% violations/disciplinary action ! Litter inspections 217 190 200 200 200 ! Litter inspections conducted 217 190 200 200 200 within 30 days FY1999 Estimate 1,247.1 0.0 271.6 0.0 1,367.4 0.0 590.2 0.0 1,372.3 0.0 493.6 0.0 Program Total 1,518.7 1,957.6 1,865.9 FTE Positions 25.8 25.8 25.8 Subprogram Goals and Performance Measures: u Goal 1 - To ensure that all participants and permittees involved in greyhound racing operate and perform in compliance with applicable Arizona racing-related statutes, rules, and regulations. u Goal 4 - To encourage and promote greyhound breeding in Arizona through administration of and timely distribution to recipients of funds available through Breeders Awards Programs. FY 1997 Actual Performance Measures ! Breeders winning awards/eligible breeders ! Greyhounds earning awards/eligible greyhounds (in thousands) ! Average days to calculate and distribute awards FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 92/604 100/625 125/650 150/675 150/700 1.2/7.7 1.5/9.4 1.8/11.4 2.0/13.4 2.1/15.4 19 19 15 15 15 u Goal 5 - To encourage employment and retention of professional staff of the highest quality in order to best serve the needs and interests of the State and the greyhound racing industry. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 11,522 11,320 11,500 11,500 11,500 ! Rulings issued 154 200 200 200 200 ! Accredited stewards 67% 67% 80% 100% 100% ! Original actions upheld on 2/3 2/2 2/2 2/2 2/2 ! Employee turnover 4% 3% 4% 5% 4% 50% 50% 60% 65% 70% RCA.1.3 Performance Measures ! Races supervised ! ! ! ! appeal/actions appealed Cases adjudicated within 14 days of alleged incident Positive canine drug tests/all canine drug tests Investigations conducted regarding compliance with rules Investigations resulting in disciplinary action FY 1997 Actual FY 1997 Actual Performance Measures 60% 60% 60% FY 2001 Expected SUBPROGRAM SUMMARY To grant racing permits, issue racing dates and promulgates rules to govern racing which protect and promote the safety and welfare of animals participating and protect and promote the health, safety and welfare of the people of Arizona, as directed by Arizona Revised Statutes. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 742 750 1800 800 750 ! Licenses issued 738 740 1780 790 740 ! Customers reporting very good N/A N/A 80% 90% 90% ! Investigations conducted FY 2000 Expected Subprogram Mission: ! Applicants to excellent services ! Licenses denied or revoked FY 1999 Expected A.R.S. 5-101 to 5-115 60% u Goal 2 - To process and investigate license applications in a timely way while ensuring that only those eligible pursuant to Arizona racing-related statutes, rules, and regulations receive licenses. Performance Measures FY 1998 Expected RACING COMMISSION Contact: Wade Turner, Deputy Director Phone: 277-1704 13/11,49 10/11,40 8/11,500 5/11,500 5/11,500 6 0 38 40 50 40 40 60% FY 1997 Actual Performance Measures 11 12 15 12 12 155 160 255 160 160 40% 40% 40% 40% 40% 0/0 2/2 2/2 1/1 2/2 Subprogram Description: The Racing Commission reviews and takes action on permit applications, considers and adopts rules, and hears appeals of decisions by the Department. regarding licensing ! Investigations resulting in disciplinary enforcement action ! License denials upheld /denials appealed Inspection and Regulation Department of Racing Page 393 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 12.3 0.0 0.0 0.0 19.7 0.0 0.0 0.0 19.7 0.0 0.0 0.0 Program Total 12.3 19.7 19.7 FTE Positions 0.0 0.0 0.0 ! Active permits 21/183 ! Rules adopted FY 2001 Expected 21/200 21/225 21/225 21/225 4 FY 1997 Actual ! Cases appealed to Commission RCA.2 FY 1998 Expected FY 2000 Expected 4 2 FY 1999 Expected 5 FY 2001 Expected 4 4 FY 2000 Expected 5 FY 2001 Expected 5 5 COUNTY FAIR RACING Program Mission: To promote and improve county fair racing in Arizona and regulate and supervise county fair racing to ensure compliance with laws and regulations and, thereby, protect racing participants and the wagering public. Program Description: The Arizona Department of Racing, County Fair Racing, regulates and supervises all county fair horse racing meetings, provides staff to operate race meetings, conducts investigations, issues licenses, conducts equine drug testing, oversees wagering, conducts hearings on investigation referrals, collects revenues for the State and provides information upon request to the public and other agencies. ($ Thousands) Funding and FTE Amounts: Page 394 FY 2000 Expected FY 2001 Expected 559 83 1/3 600 100 5/5 600 100 5/5 600 100 5/5 600 100 5/5 70% 70% 70% 70% 70% 17 20 30 20 20 45% 45% 45% 45% 45% Performance Measures ! Applicants ! Licenses isssued ! Customers reporting very good or FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 227 226 N/A 500 490 N/A 750 745 80% 300 298 90% 500 490 90% 1 50 20 60 20 95 15 60 20 60 33% 33% 33% 33% 33% 0/0 1/1 1/1 1/1 1/1 regarding licensing ! Investigations resulting in disciplinary or enforcement action ! License denials upheld/denials appealed u Goal 3 - To encourage and promote county fair racing in Arizona by providing staff to operate County Fair race meetings and through the distribution of subsidies for purses and Betterment Fund monies to Fair facilities. A.R.S. 5-101 TO 5-115 0.0 229.4 567.9 0.0 FY 1999 Expected excellent service Contact: Wade Turner, Deputy Director Phone: 277-1704 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1998 Expected 8/1,140 10/1,200 12/1,200 12/1,200 12/1,200 equine drug tests ! Investigations conducted regarding compliance with rules ! Investigations resulting in disciplinary action ! Licenses denied or revoked ! Investigations conducted PROGRAM SUMMARY FY1997 Actual FY 1997 Actual u Goal 2 - To process and investigate license applications in a timely manner while ensuring that only those eligible pursuant to Arizona racing-related statutes, rules and regulations receive licenses. u Goal 3 - To consider and act upon appeals or other actions brought before the commission to adjudicate. Performance Measures 8.0 ! Positive equine drug tests/all FY 2000 Expected 6 8.0 of alleged incident FY 1999 Expected FY 1999 Expected 8.0 appeal/actions appealed FY 1998 Expected FY 1998 Expected FTE Positions ! Cases adjudicated within 14 days u Goal 2 - To adopt rules governing horse and greyhound racing which protect animals, participants, and the wagering public and which best serve the interests of the state and the racing industry. FY 1997 Actual 1,160.3 Performance Measures ! Races supervised ! Rulings issued ! Original actions upheld on (Racing/Teletrack) Performance Measures 1,047.1 u Goal 1 - To ensure that all participants and permittees involved in county fair racing operate and perform in compliance with applicable Arizona racing-related statutes, rules, and regulations. u Goal 1 - To evaluate all applications to conduct racing meetings and approve only those which are in the best interests of the state and the racing industry. FY 1997 Actual 797.3 Program Goals and Performance Measures: Subprogram Goals and Performance Measures: Performance Measures Program Total FY1998 Estimate 0.0 300.6 746.5 0.0 FY1999 Estimate Performance Measures ! County Fair meetings conducted at non-commercial site/all fair meetings ! Amount of Betterment monies distributed (thousands) ! Arizona County Racing Association Meetings attended by Department staff FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 9/16 9/15 9/15 9/15 9/15 528.6 692.8 732.4 732.4 732.4 100% 100% 100% 100% 100% u Goal 4 - To encourage employment and retention of professional staff of the highest quality in order to best serve the needs and interest of the State and the hours racing industry. FY 1997 Actual Performance Measures ! Accredited stewards ! Employee turnover 0.0 305.1 855.2 0.0 Department of Racing FY 1998 Expected 100% 0% u u u u FY 1999 Expected 100% 2% u 100% 5% FY 2000 Expected 100% 3% FY 2001 Expected 100% 4% u Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY RADIATION REGULATORY AGENCY AEA Aubrey Godwin, Director Contact: Art Nunez, Business Manager 255-4845 Ext. 223 Agency Mission: To protect the health and safety of the citizens of the State of Arizona from unnecessary radiation exposure from all natural and/or man-made sources Agency Description: FY1998 Estimate FY1999 Estimate EVALUATION Ø RADIATION AND COMPLIANCE 1,631.2 1,695.5 1,615.9 RADIOLOGIC Ø MEDICAL TECHNOLOGY BOARD OF 105.5 110.8 113.2 EXAMINERS Capital Funds 0.0 0.0 0.0 Agency Total 1,736.7 1,806.3 1,729.1 ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,016.1 105.5 404.8 210.3 1,070.0 110.8 413.4 212.1 1,117.9 113.2 413.4 84.6 1,736.7 1,806.3 1,729.1 Capital Funds 0.0 0.0 0.0 Agency Total 1,736.7 1,806.3 1,729.1 FTE Positions 33.0 34.0 34.0 Operating Funds Subtotal Agency Goals and Key Performance Measures: u Goal 1 - To identify, regulate, monitor and respond to potential radiation hazards. Key Performance Measures ! Radioactive Material Licenses ! X-ray tubes registered ! Non-Ionizing radiation licenses ! Radioactive Material licenses inspected ! X-ray tubes inspected Page 396 147 160 170 175 5,584 6,000 6,500 7,000 7,500 21 16 16 16 16 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Radiation incidents/accidents (Except PVNGS) ! Radiation drills related to PVNGS (Person-days) ! Drinking water and mining water samples 21 16 16 16 16 124 147 147 147 147 44 50 60 70 80 u Goal 3 - To improve efficiency and effectiveness of Agency programs. ($ Thousands) FY1997 Actual 109 u Goal 2 - To support the federal, state and local agency programs involving radiation sources or exposure with Agency expertise. Key Performance Measures The Arizona Radiation Regulatory Agency provides protection from unnecessary radiation exposure through inspection of radiation sources and their uses, effective response to radiological incidents, environmental sampling, environmental sampling and certification of those who operate X-ray equipment. Agency Summary: ! Non-Ionizing Radiation Licenses inspected ! Environmental samples analyzed ! Radiation Incidents/Accidents (Except PVNGS) FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 340 345 350 355 360 8,713 9,018 9,288 9,567 9,854 370 380 390 405 410 158 165 165 160 165 2,965 2,900 2,900 3,300 3,500 Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! X-ray tubes not inspected on time. ! Radioactive material application average processing time (Days) ! Non-Ionizing radiation application average processing time ! Activate an Agency webpage to provide public information access to Agency. ! Activate subprogram webpages to effectively communicate with the public. 25% 19% 18% 12% 8% 30 30 28 28 27 30 30 25 25 25 N/A N/ACompleted N/A N/A N/A N/ACompleted N/A N/A u Goal 4 - To increase public awareness in order to achieve responsible public radiation safety awareness. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Activate Agency webpage to provide public access to Agency information ! Distribute Agency regulatory information ! Activate public access to basic regulatory data AEA.1 N/A N/A Complete N/A N/A N/A N/A 2 2 4 N/A N/A Complete N/A N/A PROGRAM SUMMARY RADIATION EVALUATION AND COMPLIANCE Contact: Art Nunez, Business Manager Phone: 255-4845 Ext. 223 A.R.S. Title 30, Chapter 4 Program Mission: Radiation Regulatory Agency Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To fulfill the scientific and technical requirements of the agency mission. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Program Description: Radiation Evaluation and Compliance (REC) is comprised of five subprograms. The duties of the subprograms are distinguished according to primary responsibilities: licensing/registration, inspection, emergency (incident) response, environmental surveillance, and administrative services. The Nuclear Emergency Management Fund monies are represented here as Other Non-Appropriated Funds, but they originate as a General Fund appropriation reimbursed by an industry assessment. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1999 Estimate 252.0 0.0 0.0 0.0 268.3 0.0 0.0 0.0 Program Total 237.3 252.0 268.3 FTE Positions 4.5 6.0 6.0 Subprogram Goals and Performance Measures: u Goal 1 - To identify and license or register all users of radioactive materials or particle accelerators in Arizona. 1,070.0 0.0 413.4 212.1 1,117.9 0.0 413.4 84.6 ! Licenses (RAM) 1,631.2 1,695.5 1,615.9 31.0 32.0 32.0 FY1999 Estimate 237.3 0.0 0.0 0.0 1,016.1 0.0 404.8 210.3 This Program Contains the following Subprograms: 4 4 4 4 4 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 340 345 350 355 360 69 75 75 80 80 ! Other Licensing Actions 189 195 200 195 200 (RAM) ! Accelerator Registrations 30 40 45 45 45 10 15 20 20 20 ! New licenses and renewals ! Accelerator Registration actions u Goal 2 - To identify and license all new users of non-ionizing radiation sources in Arizona and renew licenses as appropriate. Radioactive Materials/Non-Ionizing Radiation X-Ray Compliance FY 1997 Actual Performance Measures ! Licenses (NIR) Emergency Response Radiation Measurement Laboratory ! Licensing Actions (NIR) FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 370 380 390 405 410 70 175 175 180 180 Administrative Services SUBPROGRAM SUMMARY AEA.1.1 RADIOACTIVE MATERIALS/NON-IONIZING RADIATION Contact: Art Nunez, Business Manager Phone: 255-4845 Ext. 223 Contact: William Wright, Program Manager Phone: 255-4845ex227 A.R.S. 30-4 u Goal 3 - To inspect all users of radioactive materials or particle accelerators according to Agency regulations. FY 1997 Actual Performance Measures ! Inspections (RAM) ! Inspections (Accelerators) Subprogram Description: Radioactive Materials (RAM) and Non-Ionizing (NIR) subprogram licenses medical, industrial and academic users of radioactive materials and non-i, particle accelerators and nonionizing radiation sources. On site inspection of radioactive materials licensees in Arizona are conducted to ensure proper techniques for use, storage and shipment of radioactive materials. NIR conducts inspections of lasers, tanning booths, radio frequency emitters, power lines and microwave ovens. FY 1999 Expected FY 2000 Expected FY 2001 Expected 158 165 170 170 170 10 15 20 20 20 u Goal 4 - To inspect NIR users to assure conformance with radiation safety regulations Subprogram Mission: To ensure radiation health and safety for the people of Arizona by regulating the users of radioactive material, particle accelerators and non-ionizing radiation sources. FY 1998 Expected FY 1997 Actual Performance Measures ! NIR Licenses inspected AEA.1.2 109 FY 1998 Expected FY 1999 Expected 147 FY 2000 Expected 160 170 FY 2001 Expected 170 SUBPROGRAM SUMMARY X-RAY COMPLIANCE Contact: Art Nunez, Business Manager Phone: 255-4845 Ext. 223 Contact: Robert Cope, Program Manager Phone: 255-4845ex231 A.R.S. 30-4 Subprogram Mission: To protect the citizens of Arizona from overexposure or unnecessary exposure to x-ray radiation. Subprogram Description: X-Ray Compliance is responsible for the registration of x-ray machines and the regulation of x-ray radiation. Inspection of all xray facilities and equipment utilizing x-rays is performed routinely, including mammographic, chiropractic, dental, veterinary, Inspection and Regulation Radiation Regulatory Agency Page 397 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS industrial and medical disciplines. The subprogram supports safe use by operators and the minimizing of patient exposure. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 256.9 0.0 0.0 115.3 274.2 0.0 0.0 57.0 279.5 0.0 0.0 84.6 Program Total 372.2 331.2 364.1 FTE Positions 6.5 8.0 8.0 Subprogram Goals and Performance Measures: u Goal 1 - To register all X-Ray tubes within the State of Arizona. FY 1997 Actual Performance Measures ! X-Ray tubes 8,713 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 9,018 9,288 9,567 9,854 FY 1997 Actual 2,965 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,900 2,900 3,300 3,500 u Goal 3 - To certify facilities using mammography equipment in accordance with Federal legislation. FY 1997 Actual Performance Measures ! Mammography Facility 162 FY 1998 Expected FY 1999 Expected 164 166 FY 2000 Expected 168 ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 9.6 0.0 144.5 0.0 10.4 0.0 147.5 0.0 11.2 0.0 147.4 0.0 Program Total 154.1 157.9 158.6 FTE Positions 2.0 2.0 2.0 Subprogram Goals and Performance Measures: u Goal 1 - To respond effectively to any radiological incidents or accidents within Arizona. u Goal 2 - To inspect all X-Ray tubes to ensure continuous compliance with health and safety standards. Performance Measures ! X-Ray tubes inspected responds to radiation incidents statewide, supports the state's multiagency task force on terrorism with respect to weapons of mass destruction; maintains a large inventory of emergency equipment; calibrates and provides civil defense instruments to HAZMAT organizations and conducts training of and directs a 40-member monitor pool. The subprogram also arranges for the disposal of abandoned radioactive material sources. FY 2001 Expected 168 Performance Measures ! Radiological incidents (Non Palo Verde related) ! Radiological incidents (Palo Verde related) ! Survey meters calibrated FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 21 16 16 16 16 2 2 3 3 3 90 90 95 95 100 u Goal 2 - To promote Agency radiological incident response capabilities within the State's HAZMAT community. Certification Performance Measures ! Provide printed contact u Goal 4 - To improve efficiency of subprogram database changes and tracking of applications. FY 1997 Actual Performance Measures ! Database changes AEA.1.3 2,934 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 500 500 600 700 700 3 4 6 6 6 procedure to users FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,241 2,450 3,660 3,890 SUBPROGRAM SUMMARY EMERGENCY RESPONSE Contact: Art Nunez, Business Manager Phone: 255-4845 Ext. 223 Contact: John Lutton, Program Manager Phone: 255-4845ex239 A.R.S. 30-4 ! Assistance requests (State, Local or Federal Agency) u Goal 3 - To maintain a pool of trained volunteers from state, county and local government agencies for emergency response to radiological accidents or incidents at the Palo Verde Nuclear Generating Station.. Performance Measures ! Persons Trained FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 151 159 160 120 160 ! Monitoring team members 40 45 50 50 60 Subprogram Mission: ! Drills/Exercises, PVNGS 12 12 16 13 16 The mission of the Emergency Response Program is to respond to and provide the necessary planning and technical assistance to resolve any incidents involving radiation or sources of radiation occurring in Arizona, including fixed nuclear facilities off-site. u Goal 4 - To insure that HAZMAT teams around the state are capable of effective first response to incidents involving radioactive materials. Subprogram Description: Performance Measures Emergency Response subprogram prepares, coordinates and tests the technical portion of Arizona's Fixed Nuclear Facility Emergency Response Plan, including radiation effects assessment and protective action recommendations. The subprogram trains hazardous materials response teams (law enforcement, fire and medical personnel) in initial response to radiation-related incidents, including preparation for high level radioactive waste, transuranic and spent nuclear fuel shipping campaigns. The subprogram also Page 398 ! Provide instrumentation to qualified teams ! Provide TLD radiation monitoring badges to qualified teams ! Responders trained Radiation Regulatory Agency FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 4 14 20 40 60 1,100 1,100 1,150 1,200 1,300 17 109 60 70 50 Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 4 - To maintain designation as a primacy laboratory for valid data. SUBPROGRAM SUMMARY AEA.1.4 RADIATION MEASUREMENT LABORATORY Contact: Art Nunez, Business Manager Phone: 255-4845 Ext. 223 Contact: Gary Freeland, Program Manager Phone: 255-4845ex246 A.R.S. 30-4 FY 1997 Actual Performance Measures ! Designated Yes FY 1998 Expected FY 1999 Expected Yes FY 2000 Expected Yes Yes FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected To measure and monitor man-made and naturally occurring radiation sources throughout the state with an emphasis in nuclear reactor facilities, uranium mining operations and drinking water. ! Water samples Subprogram Description: u Goal 6 - To provide information to the public regarding laboratory services and analyses. The subprogram determines ambient radiation levels throughout the state by analyzing samples of air, water, milk, soil and vegetation. The subprogram has established sampling networks to continuously monitor Palo Verde Nuclear Generating Station and other statewide concerns for radiation releases to the environment. As Arizona's primary radiation laboratory, the subprogram is contracted to provide technical and analytical support to the ADEQ drinking water program. The subprogram also provides mobile and fixed analytical laboratory support to the Emergency Response and Radioactive Materials/ Non-Ionizing subprograms. The subprogram participates in U.S. Environmental Protection Agency's Indoor Radon Grant Program by determining radon hazards in Arizona and by providing information on request to interested citizens. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1999 Estimate 5,584 ! Radon canisters analyzed FY 1997 Actual 2,979 FY 1997 Actual FY 2001 Expected ! Activate subprogram webpage N/A N/A Done N/A N/A ! Ability to download laboratory N/A N/A Done N/A N/A data AEA.1.5 SUBPROGRAM SUMMARY ADMINISTRATIVE SERVICES Contact: Art Nunez, Business Manager Phone: 255-4845 Ext. 223 A.R.S. 30-4 Subprogram Mission: 488.5 636.5 498.2 Funding and FTE Amounts: 7.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 6,000 6,500 7,000 7,500 FY 1999 Expected FY 2000 Expected FY 2001 Expected 4,400 4,000 3,000 3,000 FY 1999 Expected FY 2000 Expected FY1998 Estimate FY1999 Estimate 284.1 0.0 0.0 0.0 303.6 0.0 0.0 0.0 312.3 0.0 0.0 0.0 Program Total 284.1 303.6 312.3 FTE Positions 6.0 6.0 6.0 Subprogram Goals and Performance Measures: FY 1998 Expected FY 1998 Expected ($ Thousands) FY1997 Actual 7.0 u Goal 1 - To have all Administrative secretarial staff crosstrained in X-ray Compliance, Radioactive Materials/NonIonizing Radiation Compliance and Medical Radiologic Technologists Board Of Examiners. Performance Measures ! Each Secretarial staff being FY 1997 Actual N/A FY 1998 Expected N/A FY 1999 Expected Done FY 2000 Expected N/A FY 2001 Expected N/A functional in each area FY 2001 Expected ! TLD Monitoring sites 67 84 101 117 133 ! Air Samples stations 25 28 30 32 34 Inspection and Regulation FY 2000 Expected 80 Radiation Regulatory Agency support functions include office administration, human resources, fiscal services, annual report preparation, budget preparation, a public information program and various special projects. u Goal 3 - To monitor statewide population centers and mining concerns for radiation. Performance Measures FY 1999 Expected 70 Subprogram Description: u Goal 2 - To analyze radon test canisters for the presence of radon in public schools above the recommended action level established by the U.S. Environmental Protection Agency (EPA). Performance Measures FY 1998 Expected 60 246.6 0.0 251.6 0.0 u Goal 1 - To analyze environmental samples to ensure that no radioactivity beyond background is present. ! Environmental sample analyses FY 1997 Actual Performance Measures 50 229.8 0.0 251.6 155.1 7.0 FY 1997 Actual 44 FY 2001 Expected 228.2 0.0 260.3 0.0 Subprogram Goals and Performance Measures: Performance Measures Performance Measures The Administrative Services is to provide administrative, computer and public information support to the Agency. ($ Thousands) FY1997 Actual Yes u Goal 5 - To provide laboratory support to the Department of Environmental Quality drinking water and mining programs. Subprogram Mission: Funding and FTE Amounts: FY 2001 Expected Radiation Regulatory Agency Page 399 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FTE Positions u Goal 2 - To develop methods that the public can interface and receive information on regulatory and radiation safety matters with the Agency. FY 1997 Actual Performance Measures ! Agency webpage created and on internet ! Agency subprogram webpages created and on internet ! Distribute printed Agency Regulatory information ! Conduct information meeting for users/public FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A Done N/A N/A N/A N/A Done N/A N/A N/A N/A 2 2 4 3 3 4 4 5 Performance Measures ! Expanded computer database N/A FY 1999 Expected N/A FY 2000 Expected Done system created and on-line ! X-Ray Database Changes Performance Measures ! Qualified technologists certified ! Certificates issued within 30 days ! Certificates active FY 1997 Actual FY 1998 Expected 955 955 4,962 FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,033 1,033 5,700 1,072 1,072 6,100 1,111 1,111 6,550 FY 1999 Expected FY 2000 Expected FY 2001 Expected 994 994 5,300 u Goal 2 - To enforce ARS §32-2801 et sec.. FY 1997 Actual FY 1998 Expected 25 25 15 15 29 29 19 19 35 35 u Goal 3 - To conduct investigations required by ARS §32-2821(B). FY 2001 Expected N/A N/A inputting format created and on line ! Computer database tracking 2.0 u Goal 1 - To assure qualifications and issue certificates to qualified applicants. Performance Measures ! Complaints ! Complaints resolved u Goal 3 - To have an Agency computer database data and tracking system for all subprograms. FY 1998 Expected 2.0 Program Goals and Performance Measures: N/A FY 1997 Actual 2.0 N/A N/A Done N/A N/A 2,934 2,241 2,450 3,660 3,890 FY 1997 Actual Performance Measures ! Investigations FY 1998 Expected FY 1999 Expected 5 u u u u u 7 FY 2000 Expected 7 FY 2001 Expected 6 u u Goal 4 - To have an Agency computer based automatic inspection report generating system. FY 1997 Actual Performance Measures ! Agency will have an automatic N/A FY 1998 Expected FY 1999 Expected N/A FY 2000 Expected FY 2001 Expected N/A Complete N/A inspection report generating system AEA.2 PROGRAM SUMMARY MEDICAL RADIOLOGIC TECHNOLOGY BOARD OF EXAMINERS Contact: Art Nunez, Business Manager Phone: 255-4845 Ext. 223 Contact: John Gray, State Health Physicist II Phone: 255-4845 Ext. 241 A.R.S. Title 32, Ch. 28 Program Mission: To protect the health and safety of the people in Arizona against the harmful effects of excessive and improper exposure to medically applied ionizing radiation. Program Description: The program assures that minimum standards of education and training are met by ionizing machine operators; sets standards for and approves schools of radiologic and practical technology; and enforces A.R.S. 32-2801, et. seq. and Title 12, Chapter 2, Arizona Administrative Code. (Medical Radiologic Technology Board of Examiners issues renewal certificates on a biennial cycle; i.e., FY 1995 and FY 1997.) ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total Page 400 FY1998 Estimate FY1999 Estimate 0.0 105.5 0.0 0.0 0.0 110.8 0.0 0.0 0.0 113.2 0.0 0.0 105.5 110.8 113.2 Radiation Regulatory Agency Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures DEPARTMENT OF REAL ESTATE ! Number of editions of Bulletin Printed 468-1414 Ext. 140 Agency Mission: To safeguard and promote the public interest through timely and capable assistance, fair and balanced regulation and sound and effective education. Agency Description: ! Replace outdated data equipment Under A.R.S. Title 32, Chapter 20 and Arizona Administrative Code Title 4, Chapter 28, the Department regulates real estate, cemetery, and membership camping licensees, including the approval and monitoring of pre-licensing and continuing education courses to ensure the quality content of courses and the competence of instructors, as well as the quality and timeliness of materials being taught. The Department oversees the activities of licensees, investigates complaints against licensees and land developers and participates in administrative hearings pertaining to their conduct. The Department also regulates the sale of subdivided and certain unsubdivided lands, timeshares, condominiums, membership campgrounds and cemeteries. Ø ($ Thousands) FY1998 Estimate FY1999 Estimate CENTRAL ADMINISTRATIVE SERVICES 792.0 944.2 913.5 AND Ø EDUCATION LICENSING 765.0 667.9 782.3 Ø REGULATION Ø LAND DEVELOPMENT Ø RECOVERY ASSISTANCE 763.2 766.0 763.3 531.8 605.1 615.9 212.0 222.2 247.9 Capital Funds 0.0 0.0 0.0 Agency Total 3,064.0 3,205.4 3,322.9 ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY1998 Estimate FY1999 Estimate 2,815.5 0.0 248.5 0.0 2,955.2 0.0 250.2 0.0 3,010.1 0.0 312.8 0.0 3,064.0 3,205.4 3,322.9 Capital Funds 0.0 0.0 0.0 Agency Total 3,064.0 3,205.4 3,322.9 FTE Positions 67.0 67.0 67.0 Agency Goals and Key Performance Measures: u Goal 1 - Obtain funding and resume production and distribution of the Department's Real Estate Bulletin. Inspection and Regulation N/A 1 4 4 u Goal 2 - Develop replacement schedule and seek funding to implement it by FY 2001 Key Performance Measures FY1997 Actual N/A REA Jerry Holt, Commissioner Contact: Curtis Leaf, Programs and Projects Specialist Agency Summary: FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected REA.1 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A N/A N/A 30% 30% PROGRAM SUMMARY CENTRAL ADMINISTRATIVE SERVICES Contact: Curtis Leaf Phone: 468-1414 Ext. 135 A.R.S. 32-2102, et. seq. Program Mission: To set the philosophical objectives and direction for the Department; ensure that all of the programs within the Department have sufficient resources to function in accordance with service exigencies and mandates in a competent and efficient manner; provide an avenue for courteous, quality general customer assistance to persons who contact the Department; to provide an accurate and efficient management information system. Program Description: The Central Administrative Services (CAS) program is responsible for establishment of the overall regulatory and fiscal policies for the Department, setting the strategic direction and allocation of budgetary resources to ensure that the needs of the other programs are met in a timely and efficient manner. The Department's computer information services are included in this program. The Commissioner is the final authority on all matters pertaining to administrative sanctions resulting from Commissioner's orders and consent agreements and is the primary source for proposed legislation and rule changes. The Customer Services Division provides a single point of contact which serves the public and licensees by answering questions, giving instructions on how to file a complaint or other methods to resolve a problem and dissemination of information on Department laws, rules and other real estate related topics. The CAS Program includes the Department ombudsman and is also responsible for the review of license applications and the granting of prelicense and continuing education waivers. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 792.0 0.0 0.0 0.0 944.2 0.0 0.0 0.0 913.5 0.0 0.0 0.0 Program Total 792.0 944.2 913.5 FTE Positions 18.4 19.0 18.0 Program Goals and Performance Measures: u Goal 1 - To ensure that all program needs are met without exceeding the budgetary limitations. Department of Real Estate Page 401 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Actual FY 1997 Actual Performance Measures ! Budget utilization FY 1998 Expected 98.8% FY 1999 Expected 97% FY 2000 Expected 97% FY 2001 Expected 97% 97% u Goal 2 - To continuously improve upon customer service. Performance Measures ! Complaints/level of activity FY 1997 Actual FY 1998 Expected 1% FY 1999 Expected 1% FY 2000 Expected 1% FY 2001 Expected 1% 1% u Goal 3 - To provide accurate and timely accounting services. Performance Measures ! Claims out within 30 days/claims FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 50% 80% 99% 99% 99% 43% 90% 99% 99% 99% approved within 30 days ! Travel claims paid within 10 days of submission u Goal 4 - To handle as many in-coming calls as possible without transferring them. Performance Measures ! Calls completed/ Calls received FY 1997 Actual FY 1998 Expected 80% FY 1999 Expected 82% FY 2000 Expected 82% 82% FY 2001 Expected 82% by 12/31/98 (%) ! Conduct training for all new employees ! Review and update training for all current employees. REA.2 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 0 100 0 0 0 0 100 100 100 0 0 100 0 100 639.9 0.0 28.0 0.0 717.4 0.0 64.9 0.0 Program Total 765.0 667.9 782.3 FTE Positions 18.4 17.3 18.3 This Program Contains the following Subprograms: 4 Education 4 Licensing SUBPROGRAM SUMMARY EDUCATION Contact: John Bechtold, Director Phone: 468-1414 Ext. 345 A.R.S. 32-2102, et. seq. Subprogram Mission: To protect the public by providing a means to receive quality real estate education for prospective and current licensees through review and evaluation of real estate schools, instructors and courses and the administration of the license examination process. Subprogram Description: PROGRAM SUMMARY EDUCATION AND LICENSING Contact: John Bechtold, Dir Educ/Licensing Phone: 468-1414 Ext. 345 A.R.S. 32-2102, et. seq. The pre-licensing education program properly prepares applicants to represent the public in real estate transactions. The continuing education program protects the public by keeping licensees abreast of changes in the real estate industry. The Department approves all real estate schools, instructors and courses, monitors the quality of courses presented, approves all questions used in the state prelicensing examinations. This subprogram also includes the Education Outreach function. The two primary productions are the Real Estate Bulletin, the Department's Real estate Law Book. ($ Thousands) Funding and FTE Amounts: Program Mission: To protect and serve the public by educating licensees and the public on real estate issues; constantly striving to improve the quality of real estate prelicense and continuing education; confirming that candidates for a real estate license and renewing licensees have the mandated education and experience to be licensed. Program Description: The Education/Licensing Program of the Department ensures the quality of pre-licensing and continuing education of Arizona real estate licensees; issues real estate, cemetery, and membership campground licenses and issues renewals in compliance with applicable statutes, rules and office procedures; and administers license examinations. It also confirms that candidates for a real estate license, and renewal licensees have the mandated education and experience to be licensed; confirms that schools, instructors and licensees comply with the Statutes and Commissioner's Rules; responds promptly, accurately, and professionally to the public and licensees requesting information from the Division; reviews programs and searches continuously for ways to provide more efficient customer service. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Page 402 Estimate 728.5 0.0 36.5 0.0 REA.2.1 u Goal 5 - To develop and implement an internal training program which encompases ethics, sexual harassment and Departmental procedures. Performance Measures ! Have training manuals completed General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Estimate FY1998 Estimate FY1999 Estimate FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 226.0 0.0 36.6 0.0 161.1 0.0 28.0 0.0 162.0 0.0 64.9 0.0 Program Total 262.6 189.1 226.9 FTE Positions 3.6 4.5 3.5 Subprogram Goals and Performance Measures: u Goal 1 - To review and approve new courses quickly and efficiently. Performance Measures FY 1997 Actual ! Average days from receipt to FY 1998 Expected 5 4 FY 1999 Expected FY 2000 Expected 4 3 FY 2001 Expected 3 approval of course u Goal 2 - To improve the quality of class offerings and intructors by monitoring and auditing more classes. Performance Measures ! Classes monitored Department of Real Estate FY 1997 Actual 304 FY 1998 Expected 320 FY 1999 Expected 330 FY 2000 Expected 335 FY 2001 Expected 340 Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Instructor Development 3 1 3 4 4 Workshops REA.2.2 SUBPROGRAM SUMMARY Department's statutes and rules and the pursuit of penalties for those who have violated these statutes and rules. ($ Thousands) Funding and FTE Amounts: FY1997 Actual LICENSING Contact: John Bechtold, Director Phone: 468-1414 Ext. 345 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds A.R.S. 32-2102, et. seq. Subprogram Mission: FY1998 Estimate FY1999 Estimate 763.2 0.0 0.0 0.0 766.0 0.0 0.0 0.0 763.3 0.0 0.0 0.0 To protect the public by issuing licenses to qualified persons and entities and to ensure the accuracy of licensing records. Program Total 763.2 766.0 763.3 Subprogram Description: FTE Positions 15.6 17.3 16.3 The Licensing Program protects the public by issuing licenses only to those individuals who meet the statutory requirements, and coordinates with other Department programs to deny or terminate the license of individuals who do not meet statutory requirements. This Program Contains the following Subprograms: 4 Investigations 4 Enforcement ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate REA.3.1 FY1999 Estimate 502.5 0.0 0.0 0.0 478.8 0.0 0.0 0.0 555.4 0.0 0.0 0.0 Program Total 502.5 478.8 555.4 FTE Positions 14.8 12.8 14.8 INVESTIGATIONS Contact: James H. Duke, Director Phone: 468-1414 Ext. 500 A.R.S. 32-2102, et. seq. Subprogram Mission: To protect the public interest by investigating, enforcing and prosecuting crimes and violations of the statutes and Commissioner's Rules by licensees or persons whose activities require a license. To verify real estate broker records for statute compliance and to educate brokers on statutory requirements. Subprogram Goals and Performance Measures: u Goal 1 - To create and maintain procedures to process and print a license in an efficient and timely manner. Performance Measures ! Average days from receipt to FY 1997 Actual FY 1998 Expected 3 FY 1999 Expected 3 FY 2000 Expected 3 Subprogram Description: FY 2001 Expected 3 3 issuance of license u Goal 2 - To provice better customer service to licensees FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Focus group meetings with NA 10 7 7 6 licensees -- 10 people in each group. ! Telephone calls handled in person (%) ! Complaints received (%) NA 50 60 70 80 NA NA 15 10 5 REA.3 SUBPROGRAM SUMMARY PROGRAM SUMMARY REGULATION Contact: John King, Deputy Commissioner Phone: 468-1414 Ext. 135 The Investigations Program is the criminal justice division of the regulatory agency. Responsibilities include: investigation and prosecution assistance on statute violators; license certification investigations; criminal record disclosure investigations; auditing of broker records for statutory compliance requirements; education of brokers on statutory requirements. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 622.1 0.0 0.0 0.0 623.8 0.0 0.0 0.0 614.8 0.0 0.0 0.0 Program Total 622.1 623.8 614.8 FTE Positions 12.5 14.3 13.3 Subprogram Goals and Performance Measures: A.R.S. 32-2102, et. seq. Program Mission: u Goal 1 - To decrease number of incomplete applicaitons referred to Investigations for follow-up. To enforce the real estate statutes and rules by firm but fair disciplinary and educational measures through investigations, audits, alternative dispute resolution techniques and hearings. Performance Measures ! Applications that need to be FY 1997 Actual N/A FY 1998 Expected 50% FY 1999 Expected 40% FY 2000 Expected 30% FY 2001 Expected 10% returned to Licensing for more information (%) Program Description: The Enforcement Program includes all areas of the Department that deal with discovering violations, ensuring compliance with the Inspection and Regulation Department of Real Estate Page 403 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 - To review and document brokers' compliance with timely maintenance of legally required records. FY 1997 Actual Performance Measures ! Audits Done/Active Offices REA.3.2 FY 1998 Expected 7.8% 8.0% FY 1999 Expected FY 2000 Expected 8.2% 8.4% u Goal 3 - To monitor and enforce compliance with ordered or stipulated terms or provisions. FY 2001 Expected 8.6% FY 1997 Actual Performance Measures ! Cases reviewed ENFORCEMENT Contact: Cindy Wilkinson, Real Estate Administrative Services Officer Phone: 468-1414 ext. 145 REA.4 FY 2001 Expected 100 110 120 125 39 50 65 80 85 7 5 5 7 10 17 10 10 10 15 PROGRAM SUMMARY Subprogram Mission: Contact: Roy Tanney, Director Phone: 468-1414 Ext. 400 To properly resolve, according to established Department criteria, substantive allegations of real estate violations through mediation, stipulated settlement or administrative hearing, and to enforce compliance with ordered terms. A.R.S. 32-2102, et. seq. Through alternative dispute resolution methods or administrative hearing, alleged violations of real estate statutes and rules are prosecuted, and compliance with ordered provisions is enforced. When a hearing is necessary, it is scheduled in coordination with the Office of Administrative Hearings and the Attorney General's Office. The compliance portion of this subprogram involves the review, monitoring and enforcement of required and ordered provisions or terms, with further action taken as necessary and appropriate. Program Description: The Subdivisions Program examines subdivision, cemetery, timeshare, unsubdivided lands and membership camping filings and issues a public report on the development or a certificate of authority for a cemetery prior to the entities making offers for sale or lease in Arizona. ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1997 Actual FY1999 Estimate 141.1 0.0 0.0 0.0 142.2 0.0 0.0 0.0 148.5 0.0 0.0 0.0 Program Total 141.1 142.2 148.5 FTE Positions 3.1 3.0 3.0 ! Cases referred to mediation FY 1999 Expected FY1999 Estimate 531.8 0.0 0.0 0.0 605.1 0.0 0.0 0.0 615.9 0.0 0.0 0.0 Program Total 531.8 605.1 615.9 FTE Positions 13.6 12.5 13.5 u Goal 1 - To issue timely public reports. u Goal 1 - To reduce the hearing caseload through viable alternatives to the hearing process. FY 1998 Expected General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate Program Goals and Performance Measures: Subprogram Goals and Performance Measures: FY 1997 Actual Program Mission: To protect the public interest through oversight and approval of the marketing of real estate developments offered for sale in Arizona so as to ensure compliance with the Arizona real estate statutes and rules. Subprogram Description: program/ cases prepared for prosecution (%) ! Mediated cases resolved through mediation ! Consent orders/cases referred for prosecution (%) FY 2000 Expected LAND DEVELOPMENT A.R.S. 32-2102, et. seq. Performance Measures FY 1999 Expected 118 ! Final orders reviewed within 2 days/Number of final orders (%) ! Cases referred for further action. ! Cases referred for collection. SUBPROGRAM SUMMARY FY 1998 Expected FY 2000 Expected FY 2001 Expected 0 10% 10% 10% 10% 0 75% 75% 75% 75% 49 50 50 50 50 REA.5 u Goal 2 - To coordinate and facilitate the Department's administrative hearings. FY 1997 Actual Performance Measures ! Processing time (Days) 80 FY 1998 Expected FY 1999 Expected 40 FY 2000 Expected 35 30 FY 2001 Expected 25 PROGRAM SUMMARY RECOVERY ASSISTANCE Contact: Anne Manross, Recovery Fund Administrator Phone: 468-1414x175 A.R.S. 32-2102, et. seq. Program Mission: Performance Measures ! Notices issued same or next day/Number of notices issued (%) ! Notices served within 10 days Page 404 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 52 60 70 80 90 72% 90% 90% 90% 90% To protect the public interest by administering the real estate recovery fund, a payor of last resort, so as to provide relief from out-of-pocket financial loss suffered by the illegal acts of real estate licensees and subdividers. Department of Real Estate Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Description: The Recovery Assistance Program offers a form of relief for those who have been wronged by a licensee. A superior or justice court judge may order payment to a victim from the fund of up to $20,000 per transaction, not to exceed $40,000 per license. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 212.0 0.0 0.0 0.0 222.2 0.0 0.0 0.0 247.9 0.0 Program Total 212.0 222.2 247.9 FTE Positions 1.0 1.0 1.0 Program Goals and Performance Measures: u Goal 1 - To efficiently serve the public interest by administering the Real Estate Recovery Fund. FY 1997 Actual Performance Measures ! Cases initially reviewed ! Cases reviewed for payment u Inspection and Regulation FY 1998 Expected 49 7 u u u FY 1999 Expected 50 20 u 60 20 FY 2000 Expected 60 20 FY 2001 Expected 60 20 u Department of Real Estate Page 405 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds AGENCY SUMMARY REGISTRAR OF CONTRACTORS 542-1525 Agency Mission: To promote quality construction by Arizona contractors through a licensing and regulatory system designed to protect the health, safety and welfare of the public. Agency Description: The agency licenses and regulates residential and commercial contractors and investigates and resolves complaints against licensed and unlicensed contractors. It administers the Residential Contractors Recovery Fund, designed to reimburse residential property owners for improper workmanship by licensed residential contractors. ($ Thousands) FY1997 Actual Ø REGULATORY AFFAIRS Ø RECOVERY FUND FY1998 Estimate FY1999 Estimate 4,773.8 5,918.7 6,979.0 3,247.1 3,230.4 3,462.8 Capital Funds 0.0 0.0 0.0 Agency Total 8,020.9 9,149.1 10,441.8 ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 4,773.8 3,247.1 0.0 0.0 5,918.7 3,230.4 0.0 0.0 6,979.0 3,462.8 0.0 8,020.9 9,149.1 10,441.8 Capital Funds 0.0 0.0 0.0 Agency Total 8,020.9 9,149.1 10,441.8 FTE Positions 116.8 117.8 117.8 Operating Funds Subtotal RGA.1 PROGRAM SUMMARY REGULATORY AFFAIRS Contact: Michael Hawthorne, Chief of Admin. Phone: 542-1525 0.0 6,979.0 0.0 0.0 Program Total 4,773.8 5,918.7 6,979.0 FTE Positions 111.8 112.8 112.8 Program Goals and Performance Measures: u Goal 1 - To expedite the licensing of qualified applicants. Performance Measures ! Contractors licensed in state ! Applications received ! Licenses issued ! Average days from receipt of FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 39,303 6,377 5,763 13 42,840 6,480 6,156 11 45,840 6,934 6,587 11 49,048 7,419 7,048 10 52,481 7,938 7,541 10 65% 66% 68% 70% 72% complete application to approval ! Customers indicating they received excellent service u Goal 2 - To rapidly investigate and resolve complaints against unlicensed contractors and provide enforcement to protect the public from incompetent service and unscrupulous and unqualified persons. Performance Measures ! Complaints received - Unlicensed Contractors ! Special Investigations initiated by ROC ! Disciplinary actions taken against unlicensed contractors ! Average days per complaint from receipt to resolution ! Customers indicating they received excellent service FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,135 2,177 2,264 2,355 2,460 52 138 150 180 240 3,190 3,253 3,383 3,519 3,660 35 31 28 25 21 75% 77% 81% 83% 85% u Goal 3 - To rapidly resolve complaints filed against licensed contractors. Performance Measures ! Complaints received - Licensed FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 7,716 7,500 7,725 7,957 8,195 6,406 6,225 6,411 6,604 6,801 9,654 839 8,978 864 9,247 890 9,524 916 9,810 944 83% 83% 83% 83% 83% 70% 71% 72% 73% 74% contractors ! Complaints closed through compliance ! Inspections conducted ! Courtesy Inspections made to avert consumer/contractor complaints ! Average complaints closed through compliance ! Customers indicating they received excellent service u Goal 4 - To meet the informational needs of the public and the support requirements of the agency by effectively processing incoming telephone calls. A.R.S. 32-1107.A3 Program Mission: To protect the health, safety, and welfare of the public by ensuring regulations and workmanship standards governing residential and commercial construction are being enforced. Program Description: Performance Measures ! Telephone calls - incoming ! Calls transferred to department FY 1997 Actual FY 1998 Expected 214,126 236,832 23% 23% FY 1999 Expected FY 2000 Expected FY 2001 Expected 253,410 22% 271,150 21% 290,130 20% 59% 61% 63% staff by the Information Center The program licenses and regulates residential and commercial contractors, investigates and resolves complaints against licensed and unlicensed contractors. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Page 406 0.0 5,918.7 0.0 0.0 RGA Michael Goldwater, Director Contact: Michael Hawthorne, Chief of Admin Agency Summary: 0.0 4,773.8 0.0 0.0 FY1998 Estimate ! Info Center customers indicating 49% 57% they received excellent service u Goal 5 - To ensure the fairness and effectiveness of the Administrative Hearing process. FY1999 Estimate Registrar of Contractors Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Complaints resulting in a Citation FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,540 1,600 1,650 1,700 1,750 5 4 4 4 4 53% 51% 55% 57% 60% for Hearing ! Average days to process a file for hearing ! Customers indicating they received excellent service RGA.2 PROGRAM SUMMARY RECOVERY FUND Contact: Michael Hawthorne, Chief of Admin. Phone: 542-1525 A.R.S. 32-1170 to 32-1170.03 Program Mission: To reimburse consumers who have been injured by an act, representation, transaction or conduct of a licensed residential contractor. Program Description: The Residential Contractor s Recovery Fund was established to assist persons, who have hired licensed residential contractors, in the recovery of monetary damages as a direct result of a violation by the contractor. The fund pays a maximum of $20,000 for the violation. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 3,247.1 0.0 0.0 0.0 3,230.4 0.0 0.0 0.0 3,462.8 0.0 Program Total 3,247.1 3,230.4 3,462.8 FTE Positions 5.0 5.0 5.0 Program Goals and Performance Measures: u Goal 1 - To provide equitable financial restitution, in a timely manner, to persons financially injured as a result of workmanship of a licensed residential contractor. FY 1997 Actual Performance Measures ! Claims received ! Claims closed with payout ! Average days per claim from FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 710 459 136 720 468 125 730 475 118 740 481 115 750 488 110 59% 61% 63% 65% 67% receipt to resolution ! Customers indicating they received excellent service u Inspection and Regulation u u u u u Registrar of Contractors Page 407 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY RESIDENTIAL UTILITY CONSUMER OFFICE UOA Greg Patterson, Director Contact: Jan Stewart, Agency Coordinator 220-3350 A.R.S. 40-461, et. seq. Agency/Program Mission: To represent the interests of residential utility customers in regulatory proceedings involving public service corporations before the Arizona Corporation Commission. Agency/Program Description: The Residential Utility Consumer Office (RUCO) customers are, statutorily, residential utility ratepayers. RUCO, as an advocacy agency, is responsible for giving utility consumers the most professional representation possible. RUCO reviews rate cases presented to the Corporation Commission and determines in which cases to intervene, and obtains and analyzes data provided by the utilities. The technical, accounting and legal staffs, as well as expert consultants, determine a reasonable position for residential ratepayers and earnestly advocate that position using all judicial avenues available. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 730.6 0.0 0.0 0.0 946.4 0.0 0.0 0.0 942.4 0.0 0.0 730.6 946.4 942.4 Capital Funds 0.0 0.0 0.0 Agency Total 730.6 946.4 942.4 FTE Positions 11.0 11.0 11.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To conduct preliminary analyses of all pertinent rate cases filed at the Arizona Corporation Commission (ACC) to determine the necessity of our intervention. FY 1997 Actual Performance Measures ! Cases of preliminary analysis ! RUCO interventions FY 1998 Expected 120 28 FY 1999 Expected 132 18 135 20 FY 2000 Expected 140 20 FY 2001 Expected 140 20 u Goal 2 - To secure for residential utility rate payers the lowest reasonable utility rates possible. FY 1997 Actual Performance Measures ! Utility rate hearings (RUCO interventions) ! Average rate increase requested ! Average increase recommended by RUCO ! Average rate increase approved u Page 408 u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 28 8 10 10 10 4.8m 4.8m 12.73m 7.4m 10m 3m 10m 3m 10m 3m 1.1m 8.15m 5m 5m 5m u u u u Residential Utility Consumer Office Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY BOARD OF RESPIRATORY CARE EXAMINERS RBA Mary Hauf Martin, Executive Director Contact: Mary Hauf Martin, Executive Director 542-5995 A.R.S. 32-3521 to 32-3558 Agency/Program Mission: To exercise State regulatory authority over respiratory care practitioners by granting licenses; maintaining public records for all practitioners within Arizona; and enforcing rules and statutes to ensure the public health, welfare and safety. Agency/Program Description: The Board of Respiratory Care Examiners licenses respiratory care practitioners based on minimum competency standards set by the Legislature and regulates the practice of respiratory care in Arizona by enforcing the state laws, rules and regulations to protect the public. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 168.5 0.0 0.0 0.0 186.1 0.0 0.0 0.0 183.6 0.0 0.0 168.5 186.1 183.6 Capital Funds 0.0 0.0 0.0 Agency Total 168.5 186.1 183.6 FTE Positions 4.0 4.0 4.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To process license and renewal applications in a timely, accurate manner. FY 1997 Actual Performance Measures ! New licenses issued ! Renewals ! Average days from receipt to FY 1998 Expected 720 1,050 1 FY 1999 Expected 730 1,200 1 730 1,300 1 FY 2000 Expected 700 2,375 1 FY 2001 Expected 720 2,500 1 granting a temporary license u Goal 2 - To complete the initial stages of an investigation of alleged unprofessional conduct within thirty days of receipt of the allegation. FY 1997 Actual Performance Measures ! Complaints received ! Average days from receipt of FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 79 60 100 60 120 60 125 60 130 60 ! Average monthly backlog of 10 2 1 1 1 complaints not yet resolved ! Disciplinary actions 74 95 115 120 125 complaint to resolution u Inspection and Regulation u u u u u Board of Respiratory Care Examiners Page 409 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS licensure. AGENCY/PROGRAM SUMMARY STRUCTURAL PEST CONTROL COMMISSION SBA Michael Siler, Executive Director Contact: Charlotte Hosseini, Assistant Director FY 1997 Actual Performance Measures ! Pretreatments monitored 255-3664 Ext. 2681 A.R.S. 32-2301 et. seq. Agency/Program Mission: To advocate and promote the safe application of pest control technologies which will result in the maximization of the health and safety of the citizens of Arizona, their property and the environment. Agency/Program Description: The Structural Pest Control Commission (SPCC) examines and licenses commercial pest control companies to conduct business in the state. The Commission examines and certifies all applicators of structural pesticides; accepts and files complaints against licensees, investigates allegations and administratively adjudicates complaints; and trains and provides education. The Commission serves approximately 700 companies and 6,000 applicators as well as all Arizona citizens who receive these services. FY 1998 Expected 626 FY 1999 Expected 800 820 FY 2000 Expected 840 FY 2001 Expected 840 u Goal 4 - To protect and maximize the safety of the general public through effective investigation of consumer and Commission generated complaints. Performance Measures ! Consumer complaints received ! Commission generated complaints ! Licensees with more than 1 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 136 105 34 155 130 40 175 140 40 165 150 40 150 175 40 6 122 49 N/A 6 6 180 232 50 50 N/A Baseline 6 252 50 N/A 6 252 50 N/A complaint ! Licenses revoked or suspended ! Enforcement actions ! Unlicensed companies identified ! Inspections resulting in notification (%) u u u u u u ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,377.1 0.0 0.0 0.0 1,411.5 0.0 0.0 0.0 1,475.3 0.0 0.0 1,377.1 1,411.5 1,475.3 Capital Funds 0.0 0.0 0.0 Agency Total 1,377.1 1,411.5 1,475.3 FTE Positions 30.0 31.0 31.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To provide accurate and efficient service to prospective licensees and certified applicators in obtaining and maintaining credentials. Performance Measures ! Certified applicators renewed ! Customers reporting good or very FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5501 N/A 6711 N/A 7382 70% 8120 80% 8120 90% N/A 1784 N/A 1800 100% 1900 100% 1900 100% 1900 good service ! Licenses granted within timeframe ! Licenses issued u Goal 2 - To provide continuous quality education to the current and future industry members through SPCC presented or approved programs. Performance Measures ! Increase in applicants passing test first time ! Hours of Comm. ordered additional training ! Increase comm. sponsored CEU training reporting good or very good courses FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 10% 10% 10% 97 100 100 100 100 N/A 10% 10% 10% 10% u Goal 3 - To progressively increase the monitoring of pesticide applications to assure proportionate efforts across all categories of Page 410 Structural Pest Control Commission Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS information relating to resignation. AGENCY/PROGRAM SUMMARY BOARD OF TECHNICAL REGISTRATION TEA Ronald W. Dalrymple, Executive Director Contact: Ronald W. Dalrymple, Executive Director 255-4053 A.R.S. 32-101, 32-106, 32-107 Agency/Program Mission: To provide for the safety, health and welfare of the public through promulgation and enforcement of standards of qualification for those individuals licensed and seeking licenses pursuant to the statutes governing the practice of architecture, assaying, engineering, geology, landscape architecture and land surveying. To certify Remediation Specialists under the Greenfield program. Agency/Program Description: The agency's duties are to screen applicants; adopt and administer qualifying examinations as needed to determine whether minimum standards for registration or certification have been satisfied; to enforce professional practice standards for registrants and certificate holders, and to enforce statutes relating to unlicensed practice. FY 1997 Actual Performance Measures ! Persons grading response to request for information as good or better ! Information requests FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 100% 100% 100% 100% N/A 1,200 1,200 1,200 1,200 u Goal 4 - To actively investigate all instances of possible illegal conduct related to professional practice. Performance Measures ! Complainants grading complaint FY 1997 Actual processing as good or higher ! Complaints resolved by informal methods ! Investigations completed ! Complaints received FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 100% 100% 100% 100% 99 100% 100% 100% 100% 130 163 180 185 200 185 200 185 200 185 u Goal 5 - To develop certification examinations for the Certified Remediation Specialist program. FY 1997 Actual Performance Measures ! Certification exams developed u FY 1998 Expected 0 u u u FY 1999 Expected 0 u 2 FY 2000 Expected 0 FY 2001 Expected 0 u ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY1998 Estimate FY1999 Estimate 0.0 770.1 0.0 0.0 10.0 821.6 0.0 0.0 0.0 934.3 0.0 0.0 770.1 831.6 934.3 Capital Funds 0.0 0.0 0.0 Agency Total 770.1 831.6 934.3 FTE Positions 15.0 15.0 16.5 Agency/Program Goals and Performance Measures: u Goal 1 - To rapidly and accurately process applications for registration. Performance Measures ! Denial decisions accepted without appeal by applicants as satisfactory ! New registrants grading application processing as good or better ! Applications transmitted to Board Members for action within five days of receipt of last needed item ! Applications processed ! Applications received FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 99% 100% 100% 100% 100% 99% 100% 100% 100% 100% 95% 100% 100% 100% 100% 1,859 1,859 1,859 1,859 2,159 2,159 1,900 1,900 1,900 1,900 u Goal 2 - To efficiently and effectively administer exams to all applicants qualified for examination. Performance Measures ! Exam candidates rating exam process as good or higher ! Applicants certified for examination ! Applicants not eligible for comity registration FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 99% 100% 100% 100% 100% 1,340 1,340 1,340 1,340 1,340 937 937 937 937 937 u Goal 3 - To rapidly and accurately respond to requests for Inspection and Regulation Board of Technical Registration Page 411 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY VETERINARY MEDICAL EXAMINING BOARD VTA Louise Battaglia, Executive Director Contact: Louise Battaglia, Executive Director FY 1997 Actual Performance Measures ! Disciplinary actions per 100 542-3095 A.R.S. 32-2201 Agency/Program Mission: To protect the health, safety, and welfare of Arizona citizens as well as the welfare of animals by the regulation of veterinarians, veterinary technicians, and veterinary premises. Agency/Program Description: The examination and licensing of veterinarians is conducted on a monthly basis. Veterinary technicians are tested and certified annually. Premises are inspected for licensing as applications are received. Complaints are docketed as received and are reviewed at monthly Board meetings. Investigations are conducted as to the illegal practice of veterinary medicine by unlicensed practitioners, and for alleged infractions of the Veterinary Practice Act by a licensed veterinarian. The Board also administratively adjudicates complaints through an informal interview process or formal hearing. practitioners ! Complaints per 100 practitioners ! Total licenses, permits & certificates issued (excluding renewals) FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2.3 2.1 1.7 1.7 1.7 14 276 14 300 14 300 14 325 14 325 u Goal 4 - To ensure thorough investigations of all allegations lodged against a veterinarian, a veterinary premise, and/or a certified veterinary technician. FY 1997 Actual Performance Measures ! Gather testimony and pertinent data per number of formal complaints and random investigations ! Conduct random premise inspections u u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 120 115 115 N/A N/A Baseline 50 50 u u u ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 210.4 0.0 0.0 0.0 240.2 0.0 0.0 0.0 240.8 0.0 0.0 210.4 240.2 240.8 Capital Funds 0.0 0.0 0.0 Agency Total 210.4 240.2 240.8 FTE Positions 3.5 3.5 3.5 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To license veterinarians, veterinary technicians and premises in accordance with mandated timeframes. Performance Measures ! Average days from receipt to granting of license ! Average cost per application processed FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 65 65 65 65 65 205 235 235 250 250 u Goal 2 - To rapidly investigate complaints and provide enforcement to protect the public from incompetent services and unprofessional and unethical conduct. Performance Measures ! Complaints docketed ! Complaints resolved ! Disciplinary actions ! Average days from receipt of FY 1997 Actual 99 76 33 65 FY 1998 Expected 115 105 30 70 FY 1999 Expected 110 90 25 80 FY 2000 Expected FY 2001 Expected 105 90 25 80 105 90 25 80 complaint to resolution u Goal 3 - To ensure that licenses are granted to competent professionals with high standards of professional and ethical conduct. Page 412 Veterinary Medical Examining Board Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures DEPARTMENT OF WEIGHTS AND MEASURES ! Complaints WMA John Hays, Director Contact: Sandy Williams, Deputy Director FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 255-5211 Agency Mission: To ensure equity and accuracy and the effective communication of weight and measurement standards, and to promote clean air through regulation of petroleum products and dispensing systems within the Arizona marketplace. Agency Description: The Department of Weights and Measures ensures that commercial devices used for the sale or use of items by weight or measure are correct and accurate for their intended use; houses and maintains the state's primary standards; prevents unfair dealing by weight or measure in commodities sold and purchased in this state; ensures proper labeling of products sold by weight or measure, ensure pricing of all commodities is in conformance with state law and rules; and licenses weighmasters and registered service agencies and their employees who are responsible for weight certification and calibration of devices in the marketplace. The Department also regulates two petroleum-related environmental programs: Oxygenated Fuel and Vapor Recovery. The major stakeholders of the agency are all people who buy, sell, service, or receive items, commodities or services by weight, measure or count within Arizona. 628 700 800 900 1,000 2 2 2 2 2 2 2 2 2 2 ! Days to respond to complaints ! Days to follow up with complaintants u Goal 2 - To investigate complaints and take appropriate action in a timely manner. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Complaints 54 WMA.1 150 150 150 150 PROGRAM SUMMARY GENERAL SERVICES Contact: Sandy WIlliams, Deputy Director Phone: 255-5211 Ext. 2966 A.R.S. 41-2051, et. seq. Program Mission: To ensure through systematic licensing, compliance and prompt regulatory actions that both buyer and seller receive and sell a fair weight or measure within Arizona; certify testing standards and equipment and house the state's primary standards; and provides customer service and public information to all stakeholders. Program Description: ($ Thousands) Agency Summary: FY1997 Actual Ø GENERAL SERVICES QUALITY Ø AIR OXYGENATED FUEL FY1998 Estimate FY1999 Estimate 1,340.8 1,356.8 1,364.9 324.0 568.7 745.1 254.7 338.5 340.4 Capital Funds 0.0 0.0 0.0 Agency Total 1,919.5 2,264.0 2,450.4 Ø VAPOR RECOVERY ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,595.5 324.0 0.0 0.0 1,845.3 418.7 0.0 0.0 1,705.3 745.1 0.0 0.0 1,919.5 2,264.0 2,450.4 Capital Funds 0.0 0.0 0.0 Agency Total 1,919.5 2,264.0 2,450.4 FTE Positions 37.0 43.0 43.5 Operating Funds Subtotal Agency Goals and Key Performance Measures: The program's responsibility is to ensure that weighing and measuring devices are correct and accurate for their intended use; to prevent unfair dealing by weight or measure in commodities sold and purchased in this state; to provide standards and uniformity for weighing and measuring equipment; to ensure that petroleum products sold are properly represented through sampling and testing procedures; to ensure that retailers represent their prices accurately and appropriately; to ensure that all testing standards used by registered service agencies as well as those requested to be calibrated by industry meet national requirements; to ensure that all licenses are processed within required timeframes and that licensees adhere to required laws and rules; and to ensure that all stakeholders receive pertinent information relative to weights and measures programs and receive quality customer service. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1999 Estimate 1,340.8 0.0 0.0 0.0 1,356.8 0.0 0.0 0.0 1,364.9 0.0 0.0 0.0 Program Total 1,340.8 1,356.8 1,364.9 FTE Positions 27.0 30.0 30.0 Program Goals and Performance Measures: u Goal 1 - To investigate complaints and take appropriate action in a timely manner. u Goal 1 - To increase compliance through inspections of Arizona licensed weights and measures devices. Performance Measures ! Devices Licensed Inspection and Regulation FY1998 Estimate Department of Weights and Measures FY 1997 Actual 43,495 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 45,000 46,000 47,000 48,000 Page 413 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Devices Inspected ! Devices out of compliance ! Devices out of comp after reinspection ! Devices inspected ! Devices rejected FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 16,664 1,325 147 16,660 1,325 100 16,660 1,325 100 16,660 1,325 100 16,660 1,325 100 38.3% 8.6% 37.0% 7.9% 36.2% 7.9% 35.4% 7.9% 34.7% 7.9% u Goal 2 - To ensure accurate and appropriate labeling of packaged commodities. FY 1997 Actual Performance Measures ! Facilities visited ! Items inspected ! Items rejected ! Items Rejected 1,433 56,522 5,144 9.1% FY 1998 Expected FY 1999 Expected 1,430 56,000 5,100 9.1% FY 2000 Expected 1,430 56,000 5,100 9.1% 1,430 56,000 5,100 9.1% FY 2001 Expected 1,430 56,000 5,100 9.1% u Goal 3 - To annually certify test equipment in compliance with the National Institute of Standards and Technology (NIST) requirements. Performance Measures ! Test equipment certified for Registered Service Agents ! Test equipment certified for Department ! Test equipment certified for industry ! Test equipment certified for other FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 4,862 4,400 4,400 4,500 4,500 1,352 1,500 1,500 1,500 1,500 935 600 600 900 900 289 350 350 350 350 consumers are in accordance with national and state adopted standards. Program Description: The program's responsibility is to protect the environment and the consumer by sampling and testing gasoline and diesel fuel quality and taking appropriate regulatory action. The program is also responsible for the enforcement of the Arizona Cleaner Burning Gasoline (AzCBG) program which involves the registration and regulation of the registered suppliers, blenders and transporters of AzCBG in Area A. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1997 Actual Performance Measures ! Locations licensed ! Devices licensed ! New locations licensed 7,770 43,495 531 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 8,300 45,000 1,505 8,400 46,000 1,000 8,500 47,000 1,000 8,600 48,000 1,000 u Goal 5 - To register companies and their personnel who install, service or test weighing and measuring devices. Performance Measures ! Limited Weighmasters ! Public Weighmasters ! Registered Service Agencies ! Registered Service FY 1997 Actual 100 156 209 680 FY 1998 Expected FY 1999 Expected 100 160 220 705 FY 2000 Expected 100 160 220 730 FY 2001 Expected 100 160 220 755 100 160 220 780 Representatives u Goal 6 - To investigate complaints and take appropriate action in a timely manner. Performance Measures ! Complaints ! Days to respond to complaints ! Days to follow up with FY 1997 Actual 628 2 2 FY 1998 Expected FY 1999 Expected 700 2 2 FY 2000 Expected 800 2 2 900 2 2 FY 2001 Expected 1,000 2 2 150.0 418.7 0.0 0.0 0.0 745.1 0.0 0.0 Program Total 324.0 568.7 745.1 FTE Positions 5.0 6.0 6.0 Program Goals and Performance Measures: u Goal 1 - To investigate complaints and take appropriate action in a timely manner. Performance Measures ! Complaints ! Days to respond to complaints ! Days to follow-up with FY 1997 Actual 54 2 2 FY 1998 Expected FY 1999 Expected 150 2 2 FY 2000 Expected 150 2 2 FY 2001 Expected 150 2 2 150 2 2 complainants u Goal 2 - To monitor quality of gas and diesel products through the collection and analysis of fuel samples. Performance Measures ! Samples collected and tested ! Samples not in compliance ! AzCBG samples tested ! AzCBG samples not in compliance WMA.3 FY 1997 Actual 2,276 52 0 0 FY 1998 Expected FY 1999 Expected 3,305 60 300 2 FY 2000 Expected 3,500 65 550 5 3,500 65 550 5 FY 2001 Expected 3,500 65 550 5 PROGRAM SUMMARY VAPOR RECOVERY Contact: Dennis Ehrhart, Chief Enforcement Officer Phone: 255-5211 Ext. 2968 A.R.S. 41-2065(A4), 41-2131 to 41-2134 Program Mission: To proficiently manage Arizona's mandated vapor recovery program as required by statutes and rules enacted to comply with the Environmental Protection Agency (EPA) Clean Air Act. complaintants WMA.2 FY1999 Estimate 0.0 324.0 0.0 0.0 public institutions u Goal 4 - To ensure all weights and measures devices used commercially have accurate and current licenses. FY1998 Estimate PROGRAM SUMMARY Program Description: AIR QUALITY OXYGENATED FUEL Contact: Dennis Ehrhart, Chief Enforcement Officer Phone: 255-5211 Ext. 2968 A.R.S. 41-2065.A(14,15), D, E; 41-2082; and 2121 thru 2128 The program's responsibility is to ensure that vapor recovery systems are installed in all required motor gasoline dispensing facilities and that installations are in compliance with state and EPA requirements. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Program Mission: FY1998 Estimate FY1999 Estimate To ensure that gasoline and diesel products sold to and used by Page 414 Department of Weights and Measures Inspection and Regulation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 254.7 0.0 0.0 0.0 338.5 0.0 0.0 0.0 340.4 0.0 0.0 0.0 Program Total 254.7 338.5 340.4 FTE Positions 5.0 7.0 7.5 Program Goals and Performance Measures: u Goal 1 - To ensure that facilities install vapor recovery systems meeting equipment and performance requirements. Performance Measures ! Installation Authority to Construct FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 111 110 80 50 40 2 0 0 0 0 permits issued ! Facilities exempted u Goal 2 - To conduct compliance inspections and witness performance tests to ensure proper operation and maintenance. FY 1997 Actual Performance Measures ! Facilities inspected upon construction completion ! Facilities inspected - annual test ! Facilities requiring reinspection failed ! Facilities inspected - minor errors/passed ! Facilities requiring reinspection compliance inspection ! Preburial inspections u Inspection and Regulation u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 130 75 80 50 40 566 225 750 210 825 230 900 200 910 200 160 330 400 450 450 294 640 900 950 950 74 50 40 30 25 u u u Department of Weights and Measures Page 415 Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Dollar requests awarded to AGENCY/PROGRAM SUMMARY COMMISSION ON THE ARTS HUA Shelley Cohn, Executive Director Contact: Shelley Cohn, Executive Director 255-5882 A.R.S. 41-982 organizations ! Applicant organizations that did not apply in previous year/those funded ! Community driven project applications received/grants awarded 53% 60% 58% 56% 54% 24/80 16/82 17/75 18/72 18/70 585/499 564/530 575/535 585/535 500/540 u Goal 3 - To stimulate support and visibility for the arts in Arizona. Agency/Program Mission: To act on behalf of the public with support to programs, services and grants to artists and arts/community organizations which assure and protect an environment where the highest quality arts grow and thrive throughout Arizona. Agency/Program Description: To promote the arts in Arizona, and ensure access to high quality arts for all citizens, the Arizona Commission on the Arts (ACA) functions as a leader in three key areas: 1) as a funding agency, providing matching grants to communities and arts organizations statewide for programs in all areas of the arts; 2) designing and operating programs, developed in response to community needs and providing qualitative services to individual artists and organizations in all disciplines; and 3) as a service agency, providing: a specialized arts resource center; consultant assistance; workshops and conferences in board development, fund-raising, management skills and planning; and an information and referral resource for artists, local arts agencies and community and arts organizations. The Commission's knowledge and experience equips it to take a leadership role in the formation of partnerships from the public and private sectors, the arts community and academia to make Arizona a richer, more stimulating place to live, work and operate a business. The Arizona Commission on the Arts uses appropriated funds in the Community Service Projects line-item and the Arizona Arts Trust Fund to support these statewide endeavors. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY1998 Estimate FY1999 Estimate 1,526.1 0.0 1,774.6 538.1 3,950.2 0.0 1,425.0 598.8 4,353.6 0.0 1,450.0 612.4 3,838.8 5,974.0 6,416.0 Capital Funds 0.0 0.0 0.0 Agency Total 3,838.8 5,974.0 6,416.0 FTE Positions 20.0 20.0 20.0 and distributed ! Attendees at public outreach events (speaking engagements, meetings, workshops, and conferences) held each year ! Local matching funds generated/grants awarded (in millions) sponsored by agency (in millions) ! Change in number of attendees for programs supported by agency FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 278,410 186,000 188,000 190,000 190,000 4,038 4,100 4,100 4,200 4,250 59.4/2.2 60/2.6 60.5/3 61.5/3 62/3 u Goal 4 - To promote and perpetuate Arizona's diverse ethnic arts. Performance Measures ! Grant applications from ethnic-run FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 44 38 40 41 42 organizations ! Awards to ethnic-run organizations $150,087 $158,985 $155,000 $155,000 $156,000 82% 89% 85% 87% 89% ! Applications from ethnic-run organizations funded ! Ethnic board members in 22% 22% 22% 23% 23% organizations receiving general operating support u Goal 5 - To make the arts fundamental to education, particularly pre-Kindergarten through high school. FY 1997 Actual Performance Measures ! Applications funded/education FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 191/87 251/94 250/90 240/88 240/85 57% 51% 50% 50% 50% applications funded (Artists in Residence, Anti-Drug APPLE Corps, Education Projects, AZ Arts Education Research Institute) ! Existing public pre-Kindergarten through high schools served u Goal 6 - To develop and manage systems in a cost-effective and efficient manner for the delivery of programs, grants and services to support the arts of the state. Performance Measures ! Dollar ratio of panel review costs FY 1997 Actual u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected .85% .90% .92% .95% .98% 9 9 9 8.9 8.8 in relation to amount of grants awarded ! Satisfaction ratings (1=low) by constituents with programs and services (General, AIE Conference, Southwest Arts Conference, Symposium) Agency/Program Goals and Performance Measures: u Goal 1 - To provide lifelong opportunities for Arizonans to experience the arts. Performance Measures ! Audiences reached by programs FY 1997 Actual Performance Measures ! Communication pieces written u u u u FY 2001 Expected 5.0 5.15 5.3 5.5 5.6 -24% +3% +3% +3% +3% u Goal 2 - To recognize and support individual artists, arts and community organizations. Performance Measures ! Applicant organizations/artists FY 1997 Actual 85/5 FY 1998 Expected 94/5 FY 1999 Expected 93/7 FY 2000 Expected 91/7 FY 2001 Expected 90/6 funded Education Commission on the Arts Page 417 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Agency Goals and Key Performance Measures: AGENCY SUMMARY u Goal 1 - To continue improving and expanding public programs and associated outreach activities. ARIZONA HISTORICAL SOCIETY HIA Felipe C. Jacome, Executive Director Contact: William L. Ponder, Chief Adminstrative 520-628-5774 Officer To collect, preserve, interpret and disseminate the history of Arizona, the West and northern Mexico, as it pertains to Arizona. Agency Description: The Society is made up of seven divisions, four of which have museums that directly support the mission of the Society by collecting, preserving, interpreting and disseminating historical materials. The Society maintains extensive library and archival collections used by a diverse general audience. These museums are located in Tucson, Tempe, Yuma and Flagstaff. The Publications Division supports the mission of the Society by producing The Journal of Arizona History, various historical books and by maintaining the editorial standards of written materials for the Society. The Administrative Division provides finance, budget personnel and management support to each of the other divisions. The Field Services Division supports local historical societies in disseminating Arizona history. The Society also supports other community activities that relate to its mission. FY1997 Actual FY1998 Estimate FY1999 Estimate 599.5 526.0 543.9 2,657.9 3,169.5 3,625.4 Ø FIELD SERVICES ARIZONA Ø NORTHERN DIVISION 126.5 128.5 143.6 102.0 117.5 104.1 Ø PUBLICATIONS DIVISION Ø RIO COLORADO DIVISION ARIZONA Ø SOUTHERN DIVISION 141.1 177.1 176.1 188.6 164.6 211.0 1,160.0 1,319.2 1,371.4 Capital Funds 200.4 100.0 188.4 Agency Total 5,176.0 5,702.4 6,363.9 ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY1998 Estimate FY1999 Estimate 393,000 432,000 476,000 523,000 575,000 ! To increase public program attendance 10% per year ! To broaden agency outreach activities by annually increasing media and program visibility by 5% ! To increase the timeliness and appropriateness of responses to external request for assistance and/or information and referral services. Average turnaround length. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 393,000 432,000 476,000 523,000 575,000 10 days 9 days 8 days 8 days 8days u Goal 3 - To reaffirm our committment to timely, friendly and efficient customer relations. Key Performance Measures ! To broaden agency outreach activities by annually increasing the types of media and program visibility. ! To increase the timeliness and appropriateness of responses for assistance and/or information & referral services. ! To increase professional development opportunities for staff, volunteers and affiliated historical organizations. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 7 8 9 10 10 14 12 10 8 8 125 140 155 170 185 u Goal 4 - To expand internal capacities and to increase provision of public programming. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 4,143.3 0.0 832.3 0.0 4,287.0 0.0 1,315.4 0.0 4,607.3 0.0 1,568.2 0.0 ! To increase professional development opportunities for staff, volunteers and affiliated organizations. 4,975.6 5,602.4 6,175.5 u Goal 5 - To recruit, retain and comprehensively train collections staff. Capital Funds 200.4 100.0 188.4 Agency Total 5,176.0 5,702.4 6,363.9 FTE Positions 64.5 64.5 64.5 Page 418 Key Performance Measures ($ Thousands) Agency Summary: ARIZONA Ø CENTRAL DIVISION ! Public program attendance FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected u Goal 2 - To increase agency visibility statewide, nationally and internationally. Agency Mission: Ø ADMINISTRATION DIVISION Key Performance Measures Key Performance Measures 40 44 48 52 52 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Qualified staff Arizona Historical Society Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Training opportunities for collections staff u Goal 6 - To expand intellectual control over all AHS collections in order to provide better understanding and access and use Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected Key Performance Measures ! Appropriate external contacts. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 5 7 9 10 10 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected u Goal 9 - To maximize AHS program resources by transferring to appropriate ownership, historical sites that no longer conform to AHS programming goals. ! Sites transferred per year FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 1 1 1 1 u Goal 10 - To upgrade and maintain AHS museums agency wide in order to insure public safety, convenience and comfort, improve physical appearance, ensure integrity of the building and ground, improve collections storage and comply with ADA and other accessibility regulations. Key Performance Measures ! Facility surveys completed and accepted ! ADA compliance plans authorized FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 4 5 6 7 7 1 2 3 4 5 u Goal 11 - To determine feasibility, and if appropriate, develop and initiate plans for new exhibition/program space . Key Performance Measures ! To complete program needs assessment at each geographical division Education 1 1 1 1 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 0 1 2 3 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 12 13 14 15 17 Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 0 1 2 3 4 u Goal 15 - To recruit, retain and comprehensively train development and PR/Marketing staff resources. ! To complete processing of collections in order to provide optimal use and access Key Performance Measures 0 u Goal 14 - To integrate AHS programs with state planning for information technology procurement and use. ! AHS programs integrated into GITA statewide plan. u Goal 8 - To more aggresively identify, aquire and catalog significant historical material related to Arizona history. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected u Goal 13 - To link staff and external resources in support of the Society's mission. u Goal 7 - Review, revise and apply standardized collections policies and procedures agency-wide. ! To complete the processing of collections in order to provide optimal use and access Key Performance Measures ! To complete an agency automation plan ! Expand use of collections for intellectual study/accessibilty by hours of use by AHS staff, volunteers and public ! Non state sources applied to for grant funds. Key Performance Measures u Goal 12 - To improve AHS operations by providing automation systems which network and manipulate large quantities of data quickly and efficiently. 4 Key Performance Measures ! Develop, revise and use a development, PR/marketing manual. Percent of completion. ! Develop volunteer teams to organize, coordinate and manage fund raising and special events. Number of teams. ! Explore methods of capitalizing on board members and volunteer contacts in government, private industry and foundations with the aim of increasing private support in the AHS budget. Number of productive contacts. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 0 10 20 50 100 2 6 8 10 12 2 4 8 16 18 u Goal 16 - To consolidate and expand AHS fund-and-friend raising programs across the state in a cost effective manner. Key Performance Measures ! Identify and analyze AHS capital needs in the next 2, 5, and 10 years. ! Develop and use a master proposal solicitation schedule. ! Develop a strong and effective AHS Development Committee. Number of qualified members. Arizona Historical Society FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 20% 50% 75% 100% ------- 0 50% 100% ------- ------- 0 2 4 8 10 Page 419 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Explore methods of capitalizing on board memebers and volunteer contacts in government, private industry and foundations with the aim of increasing the portion of private support in the AHS budget. Number of productive contacts. ! Encourage professional development of staff, Board and AHS volunteers in fund raising skills and volunteers management. Number of funbraising training events. ! Develop volunteer teams to organize, coordinate and manage special events. ! Implement, assess and evaluate the percent of expansion of AHS membership in all categories. ! Implement, assess and evaluate the number of AHS members moving from lower to higher levels of membership giving. 0 1 4 4 4 ! Explore methods of capitalizing on board member volunteer contacts in government, private industry and foundations with the aim of increasing private support. Number of productive contacts. Number of proactive contacts ! Encourage professional development of staff, Board and AHS volunteers in fund raising skills and volunteer management. Number of events. ! Develop, revise and use a development, PR/marketing manual by counting the number of positive contacts. ! Develop an AHS Marketing Plan. ! Broaden public awareness and knowledge of Society programs and mission. Number of request and inquiries and requests for memebership information. ! Create and nuture a "Courteous Society" and focus on customer services at AHs. Number of positive responses. Page 420 0 0 25 50 100 u Goal 18 - To agressively identify, analyze and solicit appropriate funding sources in a cost effective manner. Key Performance Measures 0 1 4 4 2 6 8 10 12 0 10% 10% 15% 15% 0 5% 5% 10% 10% FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 2 0 4 1 8 4 16 4 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 4 u Goal 17 - To develop, revise and apply standardized development and PR/Marketing policies & procedures agency wide. Key Performance Measures ! Develop a unified comprehensive AHS advertising plan. Percent of completion. 18 4 0 1 4 4 4 0 10 25 50 100 100 200 400 500 600 100 200 400 500 600 ! Develop and use the master proposal solicitation schedule. ! Develop a strong and effective AHS Development Comittee to explore methods of capitalizing on board members and volunteer contacts in government, private industry and foundations with the aim of increasing the pdrtion of private support in the overall budget. Number of effective members. ! Encourage professional development of staff, Board and AHS volunteers in fund raising skills and volunteer management. 0 50 100 ----- ---- 0 2 4 8 10 0 1 4 4 4 u Goal 19 - To create resources that support the grant proposal development and related project planning efforts at AHS. Key Performance Measures ! Develop and use a master proposal solicitation schedule ! Develop and use a master project/exhibition schedule. Percent of events ! Expand the network of media contacts. Number of press outlets ! Develop and implement an AHS investment strategy for long-term growth of Society Financial assets. Number of investments ! Increase the level of individual giving on the part of AHS Board and Advisory Board members. percent increase in board member giving. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 0 50% 100% ----- ---- 4 8 10 12 16 6 8 10 12 14 ------ -------- 2 4 6 ------ 10% 10% 10% 10% u Goal 20 - To optimize Society wide fund-raising and marketing efforts in support of the appropriated budget and existing resources. Arizona Historical Society Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected media and program visibility. ! Develop and use a master project/ exhibition schedule. Number of projects scheduled. ! Develop sources of earned income by developing, revising and using a development, PR/marketing manual. Number of projects. ! Collect and analyze data relating to the aims, mission and proposal application requirements of likely fund raising prospects and untapped funding. (Count the number of untapped sources approached.) HIA.1 ------ 0 4 8 10 ! Days to respond to external 6 6 8 10 10 ------- 1 2 3 4 PROGRAM SUMMARY activities by annually increasing media and program visibility. ! Days to respond to external requests for assistance/information and referral services ! To increase professional development opportunities for staff, volunteers and affiliated organizations. Performance Measures ! To increase professional A.R.S. 41-821(A) To provide executive and administrative support to the line divisions of the Society. 8 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 7 8 9 10 10 14 12 10 8 8 125 140 155 170 185 FY 1997 Actual FY 1998 Expected 40 44 FY 1999 Expected 48 FY 2000 Expected FY 2001 Expected 52 52 u Goal 5 - To recruit, retain and comprehensively train collections staff Program Description: Performance Measures ! Qualified staff ! Measure training opportunities for The Administration Division, through the Executive Director, provides executive direction to each of the divisions. It also, through its administrative staff, provides support to the line divisions in the form of financial administration, personnel administration, contract/procurement administration, properties management and membership program. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1999 Estimate 487.2 0.0 38.8 0.0 488.8 0.0 55.1 0.0 599.5 526.0 543.9 8.0 8.0 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 393,000 432,000 2,700 2,970 476,000 3,270 523,000 3,600 575,000 3,960 u Goal 2 - To increase agency visibility statewide, nationally and internnationally FY 1997 Actual FY 1998 Expected 393,000 432,000 500 525 FY 1999 Expected 476,000 551 10 2 10 2 FY 1999 Expected 10 3 FY 2000 Expected FY 2001 Expected 11 4 12 4 Performance Measures ! Expand use of collections for intellectual study/accessibility by hours of use by AHS staff, volunteers and public. ! Number of non state sources applied to for grant funding. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 18,000 19,200 20,000 22,000 24,000 20 22 26 32 38 u Goal 7 - Review, revise and apply standardized collections policies and procedures agency-wide. Performance Measures ! To complete the processing of FY 1997 Actual FY 1998 Expected 5 7 FY 1999 Expected 9 FY 2000 Expected 10 FY 2001 Expected 10 collections in order to provide optimal use and access. u Goal 1 - To continue facilitating improvment and expansion of public programs and associated outreach activities. FY 1997 Actual FY 1998 Expected u Goal 6 - To expand intellectual control over all AHS collections in order to provide better understanding & access and use. 534.4 0.0 65.1 0.0 8.0 FY 1997 Actual collections staff. Program Goals and Performance Measures: Education 8 development opportunities for staff, volunteers and affiliated organizations. Program Mission: activities by annually increasing 8 u Goal 4 - To expand internal capacities and to increase provision of public programming. Contact: Felipe C. Jacome, Executive Director Phone: 520-628-5774 Performance Measures ! Public program attendance ! To broaden agency outreach 9 u Goal 3 - To reaffirm our committment to timely, friendly and efficient customer relations Performance Measures ! To broaden agency outreach ADMINISTRATION DIVISION Performance Measures ! Public program attendance ! AHS paid membership 10 requests for assistance/information and referral services FY 2000 Expected 523,000 579 FY 2001 Expected 575,000 608 u Goal 8 - To aggresively identify, acquire and catalog significant historical material related to Arizona History. Performance Measures ! Complete processing of FY 1997 Actual 110 FY 1998 Expected 120 FY 1999 Expected 130 FY 2000 Expected 150 FY 2001 Expected 160 collections in order to provide optimal use and access. Number of collection acessions. u Goal 9 - To upgrade and maintain AHS museums agency wide in order to insure public safety, convenience and comfort, improve physical appearance, ensure integrity of the building and ground, improve collections storage and comply with ADA and other accessibility regulations. Arizona Historical Society Page 421 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Facility surveys completed and FY 1997 Actual accepted ! ADA compliance plans authorized. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 4 5 6 7 7 1 2 3 4 5 u Goal 10 - To determine feasibility, and if appropriate, develop and initiate plans for new exhibition/program space. Performance Measures ! To complete program needs FY 1997 Actual FY 1998 Expected 0 1 FY 1999 Expected FY 2000 Expected 2 FY 2001 Expected 3 4 assessment at each geographical division. u Goal 11 - To improve AHS operations by providing automation sustems which network and manipulate large quantities of data quickly and efficiently. Performance Measures ! To complete an agency FY 1997 Actual FY 1998 Expected 0 1 FY 1999 Expected FY 2000 Expected 1 FY 2001 Expected 1 FY 1997 Actual FY 1998 Expected 12 13 FY 1999 Expected FY 2000 Expected 14 FY 2001 Expected 15 17 contacts. u Goal 13 - To integrate AHS programs with state planning for information technology procurement and use. Performance Measures ! AHS programs or sites integrated FY 1997 Actual FY 1998 Expected 0 1 FY 1999 Expected FY 2000 Expected 2 FY 2001 Expected 3 4 into the GITA statewide plan. u Goal 14 - To recruit, retain and comprehensively train development and PR/Marketing staff resources. Performance Measures ! Develop, revise and use a FY 1997 Actual development, PR/marketing manual. Percent of completion. ! Develop volunteer teams to organize, coordinate and manage fund raising and special events. Number of teams. ! Explore methods of capitalizing on board member and volunteer contacts in government, private support in the AHS budget. Number of productive contacts. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 10 20 50 100 2 6 8 10 12 2 4 8 16 18 Performance Measures ! Identify and analyze AHS capital needs in the next 2, 5, and 10 years. ! Develop and use a master proposal solicitation schedule. ! Develop a strong and effective AHS Development Committee. Number of qualified members. ! Explore methods of capitalizing on board members and volunteer contacts in government, private industry and foundations with the aim of increasing the portion of private support in the AHS budget. Number of productive contacts. ! Encourage professional Page 422 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected on board member and volunteer contacts in government, private industry and foundations with the aim of increasing private support. Number of productive contacts. ! Encourage professional development of staff, Board and AHS volunteers in fund raising skills and volunteer management. ! Develop, revise and use a development, PR/marketing manual. Number of positive and productive contacts. ! Develop an AHS Marketing Plan. ! Broaden public awareness and knowledge of Society programs and mission. Number of request and inquiries and requests for membership information. ! Create and nurture a "Couteous Society" and focus on customer services at AHS. Number of positive responses. ! Develop a unified, comprehensive AHS advertising plan. FY 2001 Expected 20% 50% 75% 100% N/A 0 50% 100% N/A N/A 0 2 4 8 10 0 1 4 4 4 FY 1999 Expected FY 2000 Expected FY 2001 Expected 2 6 8 10 12 0 10% 10% 15% 15% 0 5% 5% 10% 10% FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2 4 8 16 18 0 1 4 4 4 0 1 4 4 4 0 100 10 200 25 400 50 500 100 600 100 200 400 500 600 0 0 25 50 100 u Goal 17 - To agressively identify, analyze and solicit appropriate funding sources in a cost effective manner. Performance Measures ! Identify and analyze AHS capital u Goal 15 - To consolidate and expand AHS fund-and-friend raising programs across the state in a cost effective manner. FY 1998 Expected u Goal 16 - To develop, revise and apply standardized development and PR/marketing policies and procedures agency wide. Performance Measures ! Explore methods of capitalizing u Goal 12 - To link staff and external resources in support of the Society's mission. FY 1997 Actual development of staff, Board and AHS volunteers in fund raising skills and volunteers management. Number of fundraising training events. ! Develop volunteer teams to organize, coordinate and manage special events. ! Implement, assess and evaluate the number of AHS membership in all categories. ! Implement, assess and evaluate the number of AHS members moving from lower to higher levels of membership giving. 1 automation plan. Performance Measures ! Appropriate external personnel Performance Measures needs for the next 2, 5, and 10 years. % of completion ! Develop and use the master proposal solicitation schedule. ! Develop a strong and effective AHS Development Committee and explore methods of capitalizing on board member and volunteer contacts in government, private industry and foundations with the aim of increasing the portion of private support in the overall budget. ! Encourage professional development of staff, Board and AHS volunteers in fund raising skills and volunteer management. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 25 50 100 N/A 0 50 100 8 10 0 2 4 8 10 0 1 4 4 4 u Goal 18 - To create resources that support the grant proposal development and related project planning efforts at AHS. 0 1 4 4 4 Arizona Historical Society Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Develop and use a master proposal solicitation schedule. ! Develop and use a master project/exhibition schedule ! Expand the network of media contacts. ! Develop and implement an AHS investment strategy for long-term growth of private funds. ! Level of individual giving on the part of AHS Board and Advisory Board members by developing, revising and using a development, PR/marketing process. FY 1997 Actual FY 1998 Expected 0 10% FY 1999 Expected 10% FY 2000 Expected 10% FY 2001 Expected 0 50% 100% N/A N/A 4 8 10 12 16 6 8 10 12 14 N/A N/A 2 4 6 project/exhibition schedule. Number of projects scheduled. ! Develop sources of earned income by developing, revising and using a development, PR/marketing process. ! Collect and analyze data relating to the aims, mission and proposal application requirements of likely fund raising prospects and untapped funding. Number of untapped souces approached. project related procurement activities, maintain work flowcharts and prepare project updates. ! Utilize the new project oversight committee to oversee the exhibits production process. processing and receiving functions. Percent complete. ! Ensure that written authorization is obtained from the State treasurer to maintain outside bank accounts. ! Recording, investigating and documenting the disposition of all cash register overagesshortages. ! Login and record all cash donations. A.R.S. 41-821(A) Program Mission: To collect, preserve, interpret and disseminate the history of Central Arizona with particular emphasis on the Salt River Valley. The Division provides collections storage, exhibits, library facilities, archives and education programs for Central Arizona. ($ Thousands) Funding and FTE Amounts: FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY1997 Actual FY 2001 Expected N/A 0 4 8 10 6 6 8 10 10 N/A 1 2 3 4 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,149.4 0.0 508.5 0.0 2,299.5 0.0 870.0 0.0 2,572.6 0.0 1,052.8 0.0 Program Total 2,657.9 3,169.5 3,625.4 FTE Positions 23.5 23.5 23.5 Program Goals and Performance Measures: FY 1997 Actual N/A FY 1998 Expected 1 FY 1999 Expected 1 FY 2000 Expected FY 2001 Expected 1 1 u Goal 1 - To continue improving and expanding public programs and associated outreach activities. Performance Measures ! Public program attendance N/A 25% 100% 100% 100% 75% FY 1998 Expected 100% FY 1999 Expected 100% FY 2000 Expected 100% FY 2001 Expected 100% 100% 100% 90% 100% 100% 100% 100% 95% 100% 100% 100% 100% FY 2000 Expected FY 2001 Expected 91,000 100,000 110,000 122,000 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 83,000 125 91,300 131 100,400 138 110,500 145 121,500 152 10 9 8 8 8 u Goal 3 - To reaffirm committment to timely, friendly and efficient customer relations. 100% 100% FY 1999 Expected requests for assistance/information and referral services Performance Measures ! To broaden agency outreach N/A 83,000 FY 1998 Expected activities by annually increasing media and program visibility. ! Days to respond to external FY 1997 Actual FY 1997 Actual u Goal 2 - To increase Agency vivibility statewide, nationally and internationally. Performance Measures ! Public program attendance ! To broaden agency outreach u Goal 21 - Enhance established policies and procedures to strengthen internal controls and reduce the potential for fraud, waste or abuse. Performance Measures ! Segregate the purchasing, Contact: Paul Piazza, Division Director Phone: 602-929-0292 Program Description: u Goal 20 - To improve its project management and ensure adequate staff are available to complete the museum exhibits and effectively monitor exhibit production. Performance Measures ! Hire a project manager to conduct PROGRAM SUMMARY CENTRAL ARIZONA DIVISION 10% u Goal 19 - To optimize Society wide fund raising and marketing efforts in support of the appropriated budget and existing resources. Performance Measures ! Develop and use a master HIA.2 activities by annually increasing media and program visibility. ! Days to respond to external requests for assistance/information and referral services ! To increase professional development opportunities for staff, volunteers and affiliated organizations. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 7 8 9 10 10 14 12 10 8 8 125 140 155 170 185 u Goal 4 - To expand internal capacities and to increase provision of public programming. Education Arizona Historical Society Page 423 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! To increase professional FY 1997 Actual FY 1998 Expected 40 44 FY 1999 Expected 48 FY 2000 Expected FY 2001 Expected 52 52 development opportunities for staff, volunteers and affiliated organizations. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 4 4 4 5 4 2 2 3 4 4 Performance Measures ! AHS programs integrated into u Goal 6 - To expand intellectual control over all collections in order to provide better understanding and access and use. FY 1997 Actual FY 1999 Expected FY 2000 Expected FY 2001 Expected 4,000 4,400 4,800 5,300 5,800 5 6 7 8 9 u Goal 7 - Review, revise and apply standadized collections policies and procedures agency wide. FY 1997 Actual FY 1998 Expected 2 3 FY 1999 Expected 3 FY 2000 Expected FY 2001 Expected 4 4 collections in order to provide optimal use and access. u Goal 8 - To more aggresively identify, acquire and catalog significant historical material related to Arizona history. Performance Measures ! To complete processing of FY 1997 Actual FY 1998 Expected 28 30 FY 1999 Expected 33 FY 2000 Expected FY 2001 Expected 38 40 collections in order to provide optimal use and access. u Goal 9 - To upgrade and maintain AHS Marley Center museum in order to insure public safety, convenience and comfort, improve physical appearance, ensure integrity of the building and ground, improve collections storage and comply with the ADA and other accessibility regulations. Performance Measures ! Facility surveys completed and FY 1997 Actual accepted. ! ADA compliance plans authorized FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 0 1 0 0 0 0 1 0 0 u Goal 10 - To determine feasibility, and if appropriate, develop and initiate plans for new exhibition/program space. Performance Measures ! To complete program needs FY 1997 Actual FY 1998 Expected 0 1 FY 1999 Expected 0 FY 2000 Expected FY 2001 Expected 0 0 assessment at each geographical division. u Goal 11 - To improve AHS operations by providing automation systems which network and manipulate large quantities of data quickly and efficiently. Performance Measures ! To complete an agency FY 1997 Actual FY 1998 Expected 0 1 FY 1999 Expected 1 FY 2000 Expected 13 FY 2000 Expected 14 FY 2001 Expected 15 17 1 u Goal 12 - To link staff and external resources in support of the Society's mission. FY 1997 Actual FY 1998 Expected 0 1 FY 1999 Expected FY 2000 Expected 2 FY 2001 Expected 3 4 FY 1997 Actual organize, coordinate and manage fund raising and special events. Number of teams. ! Explore methods of capitalizing on board members and volunteer contacts in government, private industry and foundations with the aim of increasing private support in the AHS budget. Number of productive contacts. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2 6 8 10 12 2 4 8 16 18 u Goal 15 - To consolidate and expand AHS fund-and-friend raising programs across the statre in a colst effctive manner. Performance Measures ! Identify and analyze AHS capital FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 20% 50% 75% 100% N/A 0 50% 100% N/A N/A 0 2 4 8 10 0 1 4 4 4 0 1 4 4 4 2 6 8 10 12 0 10% 10% 15% 15% 0 5% 5% 10% 10% needs in the next 2, 5, and 10 years. ! Develop and use a master proposal solicitation schedule. ! Develop a strong and effective AHS Development Committee. Number of qualified members. ! Explore methods of capitalizing on board members and volunteer contacts in government, private industry and foundations with the aim of increasing the portion of private support in the AHS budget. Number of productive contacts. ! Encourage professional development of staff, Board and AHS volunteers in fund raising skills and volunteers management. Number of fundraising training events. ! Develop volunteer teams to organize, coordinate and manage special events. ! Implement, assess and evaluate the percent of expansion of AHS membership in all categories. ! Implement, assess and evaluate the percent of expansion of AHS members moving from lower to higher levels of membership giving. u Goal 16 - To develop, revise and apply standardized development and PR/marketing policies and procedures. FY 2001 Expected automation plan Page 424 12 FY 1999 Expected u Goal 14 - To recruit, retain and comprehensively train development and PR/marketing staff resources. Performance Measures ! Develop volunteer teams to FY 1998 Expected collections in order to provide better understanding and access and use. ! Non-state sources applied to for grant funds. Performance Measures ! To complete the processing of FY 1998 Expected GITA statewide plan. collection staff. Performance Measures ! Expand intellectual control over FY 1997 Actual u Goal 13 - To integrate AHS programs with state planning for information technology procurement and use. u Goal 5 - To recruit, retain and comprehensively train collections staff. Performance Measures ! Qualified staff ! Measure training opportunities for Performance Measures ! Appropriate external contacts 1 Performance Measures ! Explore methods of capitalizing FY 1997 Actual FY 1998 Expected 2 4 FY 1999 Expected 8 FY 2000 Expected 16 FY 2001 Expected 18 on board member volunteer contacts in government, private industry, and foundations with the aim of increasing private support. Number of productive contacts. Arizona Historical Society Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Encourage professional development of staff, Board and AHS volunteers in fund raising skills and volunteer management. ! Develop, revise and use a development, PR/marketing manual by counting the number of positive contacts. ! Develop and AHS Marketing Plan. Percent compete. ! Broaden public awareness and knowledge of Society programs and mission. Number of inquiries and requests for membership information. ! Create and nurture a "Courteous Society" and focus on customer services at AHS. Number of positive responses. ! Develop a unified comprehensive AHS advertising plan. FY 1997 Actual FY 1998 Expected 0 1 FY 1999 Expected 4 FY 2000 Expected FY 2001 Expected 4 4 0 1 4 4 4 0 10 25 50 100 25 50 100 125 150 25 50 100 125 project/exhibition schedule. Number of projects scheduled. ! Develop sources of earned income by developing, revising and using a development, PR/marketing manual. Education 1 FY 2000 Expected 2 FY 2001 Expected 3 4 to the aims, mission and proposal application requirements of likely fund raising prospects and untapped funding. Count the number of untapped sources approached. HIA.3 PROGRAM SUMMARY A.R.S. 41-821(H - I) Program Mission: 0 0 25 50 100 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 50 100 N/A N/A 0 2 4 8 10 To assist local historical museums in collecting, preserving, and interpreting local Arizona history. Program Description: The Field Services Division provides a liaison and professionalcuratorial expertise through on-site visits and, subject to appropriation, funding support for 50 local, mostly volunteer, historical museums throughout the state. ($ Thousands) Funding and FTE Amounts: FY1997 Actual 0 1 4 4 4 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 50% 100% N/A N/A 4 8 10 12 16 6 8 10 12 14 N/A N/A 2 4 6 N/A 10% 10% 10% 10% FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 126.5 0.0 0.0 0.0 128.5 0.0 0.0 0.0 135.7 0.0 7.9 0.0 Program Total 126.5 128.5 143.6 FTE Positions 1.0 1.0 1.0 Program Goals and Performance Measures: u Goal 1 - To improve consultation services to local historical museums on curatorial policies and procedures. Performance Measures ! Curatorial-Professional Contracts proposals received ! Contracts entered into with local history museums ! Certified museums with completed collections inventories ! Museums certified under ARS 41821h & board criteria ! Museums receiving service FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 25 23 23 23 23 17 20 20 20 20 17% 19% 21% 21% 21% 50 50 50 50 50 35 35 35 35 35 u Goal 2 - To monitor and advise on preservation of Society's historic buildings. u Goal 19 - To optimize fund-raising and marketing efforts in support of the appropriated budget and existing resources. Performance Measures ! Develop and use a master N/A FY 1999 Expected 150 u Goal 18 - To create resources that support the grant proposal development and related project planning efforts . proposal solicitation schedule. ! Develop and use a master project/exhibition schedule. ! Expand the network of media contacts. ! Develop and implement an AHS investment strategy for long-term growth of Society Financial assets. ! Increase the level of individual giving on the part of AHS Board and Advisory Board members by developing, revising and using a development, PR/marketing manual. FY 1998 Expected FIELD SERVICES proposal solicitation schedule. ! Develop a strong and effective AHS Development Committee to explore methods of capitalizing on board members and volunteer contacts in government, private industry and foundations with the aim of increasing the portion of private support in the overall budget. ! Encourage professional development of staff, Board and AHS volunteers in fund raising skills and volunteer management. Performance Measures ! Develop and use a master FY 1997 Actual Contact: Jay Van Orden, Division Director Phone: 520-628-5774 u Goal 17 - To agressively identify, analyze and solicit appropriate funding sources in a cost effective manner. Performance Measures ! Develop and use the master Performance Measures ! Collect and analyze data relating FY 2001 Expected N/A 0 4 8 10 6 6 8 10 10 Performance Measures ! Inspections made per building ! Historic buildings meeting FY 1997 Actual 1.5 N/A FY 1998 Expected 1.5 N/A FY 1999 Expected 1.5 N/A FY 2000 Expected FY 2001 Expected 1.5 1.5 Arizona Historical Society's property criteria u Goal 3 - To maximize AHS program resources by aquiring transferring to appropriate ownership, historical sites that no longer conform to AHS programming goals. Arizona Historical Society Page 425 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Sites transferred per year ! Sites aquired per year FY 1997 Actual FY 1998 Expected 1 0 FY 1999 Expected 1 0 FY 2000 Expected 1 0 FY 2001 Expected 2 0 1 0 Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected services ! To increase professional 125 140 155 170 185 development opportunities for staff, volunteers and affiliated organizations. HIA.4 PROGRAM SUMMARY u Goal 4 - To expand internal capacities and to increase provision of public programming. NORTHERN ARIZONA DIVISION Contact: Joe Meehan, Division Director Phone: 520-774-6272 Performance Measures ! To increase professional Program Mission: Performance Measures ! Qualified staff ! Measure training opportunities for Program Description: To provide collections storage, exhibits, library facilities, archives and education programs for Northern Arizona. Facilities include the 1908 County Hospital Building, Barn/Annex, Doney Cabin, Locomotive, Caboose, Root Cellar and Blacksmith Shop. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 66.4 0.0 35.6 0.0 74.4 0.0 43.1 0.0 72.0 0.0 32.1 0.0 Program Total 102.0 117.5 104.1 FTE Positions 2.0 2.0 2.0 Page 426 52 52 14,700 FY 1997 Actual FY 1999 Expected FY 2000 Expected FY 2001 Expected 16,200 17,800 19,600 21,500 FY 1999 Expected FY 2000 Expected FY 2001 Expected 16,200 41 17,800 45 19,600 50 21,500 55 10 9 8 8 8 FY 1999 Expected FY 2000 Expected 1 3 FY 2001 Expected 2 4 2 4 collections staff. Performance Measures ! Expand use of collections for Performance Measures ! To complete processing of FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 38 41 45 50 54 2 2 3 3 4 FY 1997 Actual FY 1998 Expected 1 2 FY 1999 Expected 2 FY 2000 Expected FY 2001 Expected 3 3 FY 1997 Actual FY 1998 Expected 8 9 FY 1999 Expected 10 FY 2000 Expected FY 2001 Expected 11 12 u Goal 9 - To upgrade and maintain northern Arizona museums in order to insure public safety, convenience and comfort, improve physical appearance insure integrity of the building and ground, improve collections storage and comply with ADA and other accessibility regulations. Performance Measures ! Facility surveys completed and FY 1998 Expected 1 2 FY 2000 Expected collections in order to provide optimal use and access. Number of collection acessions. 14,700 37 FY 1997 Actual 1 2 FY 1999 Expected u Goal 8 - To more aggressively identify, acquire, and catalog significant historical material related to Arizona History. FY 1998 Expected FY 1998 Expected FY 1998 Expected collections in order to provide optimal use and access. Number of collections processed. FY 1997 Actual accepted. ! ADA compliance plans authorized u Goal 3 - To reaffirm our committment to timely, friendly and efficient customer relations. activities by annually increasing media and program visibility. ! Days to respond to external requests for assistance/information and referral 48 FY 2001 Expected u Goal 6 - To expand intellectual control over all AHS collections in order to provide better understanding and access and use. Performance Measures ! To complete the processing of u Goal 2 - To increase agency visibility statewide, nationally and internationally. Performance Measures ! To broaden agency outreach 44 FY 2000 Expected u Goal 7 - Review, revise and apply standardized collections policies and prodecures agency-wide u Goal 1 - To continue improving and expanding public programs and associated outreach activities. FY 1997 Actual FY 1997 Actual intellectual study/accessibility by hours of use by AHS staff, volunteers, and public. ! Non-state sources applied to for grant funds. Program Goals and Performance Measures: activities by annually increasing media and program visibility ! Days to respond to external requests for assistance/information and referral services 40 FY 1999 Expected u Goal 5 - To recruit, retain and comprehensively train collections staff. To collect, preserve, interpret and disseminate the history of Arizona, the West and northern Mexico, as it pertains to Arizona, with specific emphasis on Northern Arizona and the Colorado Plateau. Performance Measures ! Public program attendance ! To broaden agency outreach FY 1998 Expected development opportunities for staff, volunteers and affiliated organizations. A.R.S. 41-821(A) Performance Measures ! Public program attendance FY 1997 Actual FY 2001 Expected 7 8 9 10 10 14 12 10 8 8 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 0 1 0 0 0 0 1 0 0 u Goal 10 - To determine feasibility, and if appropriate, develop and initiate plans for new exhibition/program space. Performance Measures ! To complete program needs FY 1997 Actual FY 1998 Expected 0 1 FY 1999 Expected 0 FY 2000 Expected FY 2001 Expected 0 0 assessment at each geographical division. u Goal 11 - To improve AHS operations by providing automation Arizona Historical Society Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS systems which network and manipulate large quantities of data quickly and efficiently. Performance Measures ! To complete an agency FY 1997 Actual FY 1998 Expected 0 1 FY 1999 Expected FY 2000 Expected 1 Performance Measures ! Explore methods of capitalizing FY 2001 Expected 1 1 automation plan u Goal 12 - To link staff and external resources in support of the Society's mission. Performance Measures ! Appropriate external contacts. FY 1997 Actual FY 1998 Expected 12 13 FY 1999 Expected FY 2000 Expected 14 FY 2001 Expected 15 17 u Goal 13 - To integrate AHS programs with state planning for information technology procurement and use. Performance Measures ! AHS programs integrated into FY 1997 Actual FY 1998 Expected 0 1 FY 1999 Expected FY 2000 Expected 2 FY 2001 Expected 3 4 GITA statewide plan. u Goal 14 - To recruit, retain and comprehensively train development and PR/marketing staff resources. Performance Measures ! Develop volunteer teams to FY 1997 Actual organize, coordinate and manage fund raising and special events. Number of teams. ! Explore methods of capitalizing on board member and volunteer contacts in government, private industry and foundations with the aim of increasing private support in the AHS budget. Number of productive contacts. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2 6 8 10 12 2 4 8 16 18 needs in the next 2, 5, and 10 years. ! Develop and use a master proposal solicitation schedule. ! Develop a strong and effective AHS Development Committee. Number of qualified members. ! Explore methods of capitalizing on board member and volunteer contacts in government, private industry and foundations with the aim of increasing the portion of private support in the AHS budget. Number of productive contacts. ! Encourage professional development of staff, Board and AHS volunteers in fund raising skills and volunteer management. Number of fund-raising training events. ! Develop volunteer teams to organize, coordinate and manage special events. ! Implement, assess and evaluate the percent of expansion of AHS membership in all categories. ! Implement assess and evaluate the number of AHS members moving from lower to higher levels of membership giving. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 20% 50% 75% 100% N/A 0 50% 100% N/A N/A 0 2 4 8 10 1 4 4 4 1 4 4 4 2 6 8 10 12 0 10% 10% 15% 15% 0 5% 5% 10% 10% u Goal 16 - To develop, revise and apply standardized development and PR/marketing policies and procedures agency wide. Education FY 2000 Expected FY 2001 Expected 4 8 16 18 0 1 4 4 4 0 1 4 4 4 0 25 10 50 25 100 50 125 100 150 25 50 100 125 150 0 0 25 50 100 FY 1997 Actual proposal solicitation schedule. ! Develop a strong and effective AHS Development Committee to explore methods of capitalizing on board members and volunteer contacts in government, private industry and foundations with the aim of increasing the portion of private support in the overall budget. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 50 100 N/A N/A 0 2 4 8 10 0 1 4 4 4 development of staff, Board and AHS volunteers in fund raising skills and volunteer management. u Goal 18 - To create resources that support the grant proposal development and related project planning efforts at AHS. Performance Measures ! Develop and use a master 0 FY 1999 Expected 2 ! Encourage professional 0 FY 1998 Expected u Goal 17 - To agressively identify, analyze and solicit appropriate funding sources in cost effective manner. Performance Measures ! Develop and use the master u Goal 15 - To consolidate and expand AHS fund-and-friend raising programs across the state in a cost effective manner. Performance Measures ! Identify and analyze AHS capital on board member volunteer contacts in government, private industry and foundations with the aim of increasing private support. Number of productive contacts. ! Encourage professional development of staff, Board and AHS volunteers in fund raising skills and volunteer management. ! Develop, revise and use a development, PR/marketing manual by counting the number of positive contacts. ! Develop an AHS Marketing Plan. ! Broaden public awareness and knowledge of Society programs and mission. Number of inquiries and requests for membership information. ! Create and nurture a "Courteous Society" and focus on customer services at AHS. Number of positive responses. ! Develop a unified comprehensive AHS advertising plan FY 1997 Actual proposal solicitation schedule. ! Develop and use a master project/exhibition schedule. ! Expand the network of media contacts. ! Develop and implement an AHS investment strategy for long-term growth of Society Financial assets. ! Increase the level of individual giving on the part of AHS Board and Advisory Board members by developing, revising and usin a development, PR/marketing manual FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 50% 100% N/A N/A 4 8 10 12 16 6 8 10 12 14 N/A N/A 2 4 6 N/A 10% 10% 10% 10% u Goal 19 - To optimize fund- raising and marketing efforts in support of the appropriated bvudget and existing resources. Performance Measures ! Develop and use a master FY 1997 Actual N/A FY 1998 Expected 0 FY 1999 Expected 4 FY 2000 Expected 8 FY 2001 Expected 10 project/exhibition schedule. Number of projects scheduled. Arizona Historical Society Page 427 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Develop sources of earned income by developing, revising and using a development, PR/marketing manual. ! Collect and analyze data relating to the aims, mission and proposal application requirements of likely fund raising prospects and untapped funding. Count the number of untapped sources approached. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 6 6 8 10 10 N/A 1 2 3 4 FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected copy HIA.6 PROGRAM SUMMARY RIO COLORADO DIVISION Contact: Megan Reid, Division Director Phone: 520-782-1841 A.R.S. 41-821(A) Program Mission: HIA.5 PROGRAM SUMMARY To collect, preserve, interpret and disseminate the history of Arizona, the West and Northern Mexico, as it pertains to Arizona, with particular emphasis on the lower Colorado River region. PUBLICATIONS DIVISION Contact: Bruce Dinges, Division Director Phone: 520-628-5774 Program Description: A.R.S. 41-821(A) Program Mission: To collect, preserve, interpret and disseminate for present and future generations the history of Arizona, the West and Northern Mexico, as it pertains to Arizona, through publishing The Journal of Arizona History and other publications, and to maintain editorial standards of written materials for the Arizona Historical Society. Program Description: The Division publishes The Journal of Arizona History, books and other literature dealing with the history of the region. It also provides editorial assistance to the exhibits and museum divisions in producing exhibit text and catalogues, brochures, educational materials, the agency annual report, and museum directory. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 105.1 0.0 72.0 0.0 106.6 0.0 69.5 0.0 Program Total 141.1 177.1 176.1 FTE Positions 3.0 3.0 3.0 Program Goals and Performance Measures: u Goal 1 - To develop and implement a Publications Division stratigic plan. FY 1997 Actual FY 1998 Expected 0 25% FY 1999 Expected 50% FY 2000 Expected FY 2001 Expected 100% N/A u Goal 2 - To improve the content and appearance of the Journal of Arizona History. Performance Measures ! Manuscript submissions FY 1997 Actual 38 FY 1998 Expected 40 FY 1999 Expected 42 FY 2000 Expected FY 2001 Expected 45 u Goal 3 - To improve editorial assistance in the production of written materials for the Arizona Historical Society. Performance Measures ! Exhibit labels, etc. processed ! Average hours for turnaround of Page 428 FY 1997 Actual 350 20 FY 1998 Expected 200 18 FY 1999 Expected 200 15 FY 2000 Expected 350 12 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 109.8 0.0 78.8 0.0 116.3 0.0 48.3 0.0 115.1 0.0 95.9 0.0 Program Total 188.6 164.6 211.0 FTE Positions 3.0 3.0 3.0 Program Goals and Performance Measures: 99.5 0.0 41.6 0.0 Performance Measures ! Implementation The division provides collections storage, exhibits, library facilities, archive storage and use assistance, as well as on and off-site educational programs for the lower Colorado River region. Facilities include the Molina Block, Century House, and Adobe Annex. ($ Thousands) Funding and FTE Amounts: FY 2001 Expected 350 10 u Goal 1 - To continue improving and expanding public programs and associated outreach activities. Performance Measures ! Public program attendance FY 1997 Actual 21,300 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 23,400 25,800 28,300 31,100 u Goal 2 - To increase agency visibility statewide, nationally and internationally. Performance Measures ! Public program attendance ! To broaden agency outreach activities by annually increasing media and program visibility. ! Days to respond to external requests for assistance/information and referral services FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 31,300 37 23,400 41 25,800 45 28,300 50 31,100 55 10 9 8 8 8 u Goal 3 - To reaffirm our committment to timely, friendly and efficient customer relations. Performance Measures ! To broaden agency outreach activities by annually increasing media and program visibility. ! Days to respond to external requests for assistance/information and referral services ! To increase professional development opportunities for Arizona Historical Society FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 7 8 9 10 10 14 12 10 8 8 125 140 155 170 185 Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected staff, volunteers and affiliated organizations. FY 1997 Actual FY 1998 Expected 40 44 FY 1999 Expected 48 FY 2000 Expected FY 2001 Expected 52 52 development opportunities for staff, volunteers and affiliated organizations. u Goal 5 - To recruit, retain and comprehensively train collections staff. Performance Measures ! Qualified staff ! Measure training opportunities for FY 1997 Actual FY 1998 Expected 1 2 1 2 FY 1999 Expected 1 3 FY 2000 Expected FY 2001 Expected 2 4 2 4 collections staff. u Goal 6 - To expand intellectual control over all AHS collections in order to provide better understanding and access and use Performance Measures ! Expand use of collections for FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 38 41 45 50 54 2 2 3 3 4 intellectual study/accessiblity by hours of use by AHS staff, volunteers and public. ! Non-state sources applied to for grant funds. FY 1997 Actual FY 1998 Expected 1 2 FY 1999 Expected 2 FY 2000 Expected FY 2001 Expected 3 3 collections in order to provide optimal use and access. u Goal 8 - To more aggresively identify, acquire and catalog significant historical material related to Arizona history. Performance Measures ! To complete processing of FY 1997 Actual FY 1998 Expected 8 9 FY 1999 Expected 10 FY 2000 Expected FY 2001 Expected 11 12 collections in order to provide optimal use and access. u Goal 9 - To upgrade and maintain AHS museums agency wide in order to insure public safety, convenience and comfort, improve physical appearance, ensure integrity of the building and ground, improve collections storage and comply with ADA and other accessibility regulations. Performance Measures ! Facility surveys completed and FY 1997 Actual accepted. ! ADA compliance plans authorized. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 0 1 0 0 0 0 1 0 0 u Goal 10 - To determine feasibility, and if appropriate, develop and initiate plans for new exhibitions/program space. Performance Measures ! To complete program needs FY 1997 Actual FY 1998 Expected 0 1 FY 1999 Expected 0 FY 2000 Expected FY 2001 Expected 0 assessment at each geographicall division. u Goal 11 - To improve AHS operations by providing automation systems which network and manipulate large quantities of data quickly and efficiently. Education FY 1998 Expected 0 FY 1999 Expected 1 FY 2000 Expected 1 FY 2001 Expected 1 1 u Goal 12 - To link staff and external contacts. Performance Measures ! Appropriate external contacts. FY 1997 Actual FY 1998 Expected 12 13 FY 1999 Expected FY 2000 Expected 14 FY 2001 Expected 15 17 u Goal 13 - To integrate AHS programs with state planning for information technology procurement and use. Performance Measures ! AHS programs integrated into FY 1997 Actual FY 1998 Expected 0 1 FY 1999 Expected FY 2000 Expected 2 FY 2001 Expected 3 4 GITA statewide plan. u Goal 14 - To recruit, retain and comprehensively train development and PR/marketing staff resources. Performance Measures ! Develop volunteer teams to FY 1997 Actual organize, coordinate and manage fund raising and special events. Number of teams. ! Explore methods of capitalizing on board members and volunteer contacts in government, private industry and foundations with the aim of increasing private support in the AHS budget. Number of productive contacts. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2 6 8 10 12 2 4 8 16 18 u Goal 15 - To consolidate and expand AHS fund-and -friend raising programs across the state in a cost effective manner. u Goal 7 - Review, revise and apply standardized collections policies and procedures agency-wide Performance Measures ! To complete the processing of FY 1997 Actual automation plan. u Goal 4 - To expand internal capacities and to increase provision of public programming. Performance Measures ! To increase professional Performance Measures ! To complete an agency 0 Performance Measures ! Identify and analyze AHS capital needs in the next 2, 5, and 10 years. ! Develop and use a master proposal solicitation schedule. ! Develop a strong and effective AHS Development Committee. Number of qualified members. ! Explore methods of capitalizing on board member and volunteer contacts in government, private industry, and foundations with the aim of increasing the portion of private support in the AHS budget. Number of productive contacts. ! Encourage professional development of staff, Board and AHS volunteers in fund raising skills and volunteer management. Number of fund-raising training events. ! Develop volunteer teams to organize, coordinate and manage special events. ! Implement, assess and evaluate the percent of expansion of AHS membership in all categories. ! Implement assess and evaluate the number of AHS members moving from lower to higher levels of membership giving. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 20% 50% 75% 100% N/A 0 50% 100% N/A N/A 0 2 4 8 10 0 1 4 4 4 0 1 4 4 4 2 6 8 10 12 0 10% 10% 15% 15% 0 5% 5% 10% 10% u Goal 16 - To develop, revise and apply standardized development and PR/marketing policies and procedures agency wide. Arizona Historical Society Page 429 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Explore methods of capitalizing on board member volunteer contacts in government, private industry and foundations with the aim of increasing private support. Number of productive contacts. ! Encourage professional development of staff, Board and AHS volunteers in fund raising skills and volunteer management. ! Develop, revise and use a development, PR/marketing manual by counting the number of positive contacts. ! Develop an AHS Marketing Plan. ! Broaden public awareness and knowledge of Society programs and mission. Number of inquiries and requests for membership information. ! Create and nurture a "Courteous Society" and focus on customer services at AHS. Number of positive responses. ! Develop a unified comprehensive AHS advertising plan FY 1997 Actual FY 1998 Expected 2 0 4 1 FY 1999 Expected 8 4 FY 2000 Expected FY 2001 Expected 16 18 4 4 0 1 4 4 4 0 25 10 50 25 100 50 125 100 150 25 50 100 125 150 0 0 25 50 100 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 0 4 8 10 6 6 8 10 10 N/A 1 2 3 4 PROGRAM SUMMARY Contact: Jerry Kyle, Division Director Phone: 520-628-5774 A.R.S. 41-821(A) Program Mission: FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 50 100 N/A N/A 0 2 4 8 10 To collect, preserve, interpret and disseminate the history of Arizona, the West, and Northern Mexico, as it pertains to Arizona, with particular emphasis on Arizona south of the Gila River and northern Mexico. Program Description: The Division provides collections storage, exhibits, library facilities, archives and education programs for Southern Arizona. ($ Thousands) Funding and FTE Amounts: FY1997 Actual ! Encourage professional 0 1 4 4 4 development of staff, Board and AHS volunteers in fund raising skills and volunteer management. u Goal 18 - To create resources that support the grant proposal development and related project planning efforts at AHS. proposal solicitation schedule. ! Develop and use a master project/exhibition schedule. ! Expand the network of media contacts. ! Develop and implement an AHS investment strategy for long-term growth of Society Financial assets. ! Increase the level of individual giving on the part of AHS Board and Advisory Board members by developing, revising and usin a development, PR/marketing manual FY 1997 Actual SOUTHERN ARIZONA DIVISION proposal solicitation schedule. ! Develop a strong and effective AHS Development Committee to explore methods of capitalizing on board members and volunteer contacts in government, private industry and foundations with the aim of increasing the portion of private support in the overall budget. Performance Measures ! Develop and use a master project/exhibition schedule. Number of projects scheduled. ! Develop sources of earned income by developing, revising and using a development, PR/marketing manual. ! Collect and analyze data relating to the aims, mission and proposal application requirements of likely fund raising prospects and untapped funding. Count the number of untapped sources approached. HIA.7 u Goal 17 - To agressively identify, analyze and solicit appropriate funding sources in a cost effective manner. Performance Measures ! Develop and use the master Performance Measures ! Develop and use a master FY 1997 Actual FY 1998 Expected 0 50% FY 1999 Expected 100% FY 2000 Expected N/A FY 2001 Expected N/A 4 8 10 12 16 6 8 10 12 14 N/A N/A N/A 10% 2 10% 4 10% 6 10% General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1999 Estimate 1,057.3 0.0 102.7 0.0 1,076.0 0.0 243.2 0.0 1,116.5 0.0 254.9 0.0 Program Total 1,160.0 1,319.2 1,371.4 FTE Positions 24.0 24.0 24.0 Program Goals and Performance Measures: u Goal 1 - To continue improving and expanding public programs and associated outreach activities. Performance Measures ! Public program attendance FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 270,000 297,000 326,700 359,300 395,200 u Goal 2 - To increase agency visibility statewide, nationally and internationally. Performance Measures ! Public program attendance ! To broaden agency outreach u Goal 19 - To optimize Society wide fund-raising and marketing efforts in support of the appropriated budget and existing resources. FY1998 Estimate activities by annually increasing media and program visibility. ! Days to respond to external requests for assistance/information and referral services FY 1997 Actual FY 1998 Expected 270,000 297,000 300 315 10 9 FY 1999 Expected FY 2000 Expected FY 2001 Expected 326,700 330 359,300 345 395,200 360 8 8 8 u Goal 3 - To reaffirm our committment to timely, friendly and efficient customer relations. Page 430 Arizona Historical Society Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! To broaden agency outreach activities by annually increasing media and program visibility. ! Days to respond to external requests for assistance/information and referral services ! To increase professional development opportunities for staff, volunteers and affiliated organizations. FY 1997 Actual FY 1998 Expected 7 8 FY 1999 Expected 9 FY 2000 Expected FY 2001 Expected 10 10 14 125 12 140 10 155 8 8 170 185 FY 1997 Actual FY 1998 Expected 40 44 FY 1999 Expected 48 FY 2000 Expected FY 2001 Expected 52 52 u Goal 5 - To recruit, retain and comprehensively train collections staff. FY 1997 Actual FY 1998 Expected 4 2 4 2 FY 1999 Expected 4 3 FY 2000 Expected FY 2001 Expected 4 4 4 4 collections staff. u Goal 6 - To expand intellectual control over all AHS collections in order to provide better understanding and access and use Performance Measures ! Expand use of collections for intellectual study/accessiblity by hours of use by AHS staff, volunteers and public. ! Non-state sources applied to for grant funds. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 14,000 15,400 16,900 18,600 20,400 13 14 17 21 25 u Goal 7 - Review, revise and apply standardized collections policies and procedures agency-wide Performance Measures ! To complete the processing of FY 1997 Actual FY 1998 Expected 2 3 FY 1999 Expected 4 FY 2000 Expected FY 2001 Expected 5 5 collections in order to provide optimal use and access. FY 1997 Actual FY 1998 Expected 60 66 FY 1999 Expected 72 FY 2000 Expected FY 2001 Expected 78 84 collections in order to provide optimal use and access. u Goal 9 - To upgrade and maintain AHS southern Arizona museums in order to insure public safety, convenience and comfort, improve physical appearance, ensure integrity of the building and ground, improve collections storage and comply with ADA and other accessibility regulations. Performance Measures ! Facility surveys completed and accepted. ! ADA compliance plans authorized. 0 FY 1999 Expected 1 FY 2000 Expected 2 FY 2001 Expected 3 4 u Goal 11 - To link staff and external contacts. Performance Measures ! Appropriate external contacts. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 4 5 6 7 7 1 2 3 4 5 u Goal 10 - To determine feasibility, and if appropriate, develop and initiate plans for new exhibitions/program space. Performance Measures ! AHS programs integrated into FY 1997 Actual FY 1998 Expected 12 13 FY 1999 Expected FY 2000 Expected 14 FY 2001 Expected 15 17 FY 1997 Actual FY 1998 Expected 0 1 FY 1999 Expected FY 2000 Expected 2 FY 2001 Expected 3 4 GITA statewide plan. u Goal 13 - To recruit, retain and comprehensively train development and PR/marketing staff resources. Performance Measures ! Develop, revise and use a FY 1997 Actual development, PR/marketing manual. Percent of completion. ! Develop volunteer teams to organize, coordinate and manage fund raising and special events. Number of teams. ! Explore methods of capitalizing on board members and volunteer contacts in government, private industry and foundations with the aim of increasing private support in the AHS budget. Number of productive contacts. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 10 20 50 100 2 6 8 10 12 2 4 8 16 18 u Goal 14 - To consolidate and expand AHS fund-and -friend raising programs across the state in a cost effective manner. Performance Measures ! Identify and analyze AHS capital needs in the next 2, 5, and 10 years. ! Develop and use a master proposal solicitation schedule. ! Develop a strong and effective AHS Development Committee. Number of qualified members. ! Explore methods of capitalizing u Goal 8 - To aggresively identify, acquire and catalog significant historical material related to Arizona history. Performance Measures ! To complete processing of FY 1998 Expected u Goal 12 - To integrate AHS programs with state planning for information technology procurement and use. development opportunities for staff, volunteers and affiliated organizations. Performance Measures ! Qualified staff ! Training opportunities for FY 1997 Actual assessment at each geographicall division. u Goal 4 - To expand internal capacities and to increase provision of public programming. Performance Measures ! To increase professional Performance Measures ! To complete program needs on board member and volunteer contacts in government, private industry, and foundations with the aim of increasing the portion of private support in the AHS budget. Number of productive contacts. ! Encourage professional development of staff, Board and AHS volunteers in fund raising skills and volunteer management. Number of fund-raising training events. ! Develop volunteer teams to organize, coordinate and manage special events. ! Implement, assess and evaluate the percent of expansion of AHS membership in all categories. ! Implement assess and evaluate the number of AHS members moving from lower to higher levels of membership giving. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 20% 50% 75% 100% N/A 0 50% 100% N/A N/A 0 2 4 8 10 0 1 4 4 4 0 1 4 4 4 2 6 8 10 12 0 10% 10% 15% 15% 0 5% 5% 10% 10% u Goal 15 - To develop, revise and apply standardized development and PR/marketing policies and procedures agency wide. Education Arizona Historical Society Page 431 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Explore methods of capitalizing on board member volunteer contacts in government, private industry and foundations with the aim of increasing private support. Number of productive contacts. ! Encourage professional development of staff, Board and AHS volunteers in fund raising skills and volunteer management ! Develop, revise and use a development, PR/marketing manual by counting the number of positive contacts. ! Develop an AHS Marketing Plan. ! Broaden public awareness and knowledge of Society programs and mission. Number of inquiries and requests for membership information. ! Create and nurture a "Courteous Society" and focus on customer services at AHS. Number of positive responses. ! Develop an unified comprehensive AHS advertising plan. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2 4 8 16 18 0 1 4 4 4 0 1 4 4 4 0 60 10 120 25 240 50 300 100 360 60 120 240 300 360 0 0 25 50 100 u u u u u u u Goal 16 - To agressively identify, analyze and solicit appropriate funding sources in a cost effective manner. Performance Measures ! Identify and analyze AHS capital FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 25 50 N/A N/A 0 50 10 100 N/A 0 2 4 8 10 0 1 4 8 10 needs for the next 2, 5, and 10 years. ! Develop and use the master proposal solicitation schedule. ! Develop a strong and effective AHS Development Committee to explore methods of capitalizing on board member and volunteer contacts in government, private industry and foundations with the aim of increasing the portion of private support in the overall budget. ! Encourage professional development of staff, Board and AHS volunteers in fund raising skills and volunteer management. u Goal 17 - To create resources that support the grant proposal development and related project planning efforts at AHS. Performance Measures ! Develop and use a master proposal solicitation schedule. ! Develop and us a master project/exhibition schedule. ! Expand the network of media contacts. ! Develop and implement an AHS investment strategy for long-term growth of Society financial assets. ! Increase the level of individual giving on the part of AHS Board and Advisory Board members by developing, revising and using a development, PR/marketing manual. Page 432 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 10 10 10 10 0 50 100 N/A N/A 4 8 10 12 16 6 8 10 12 14 N/A N/A 2 4 6 Arizona Historical Society Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY STATE BOARD FOR CHARTER SCHOOLS CSA Cassandra Larsen, Director Contact: Cassandra Larsen, Director 542-3411 A.R.S. 15-181 - 15-189 Agency/Program Mission: To provide educational options for parents and students, to support innovation in educational programs and to improve student achievement through the establishment of Charter Schools. Agency/Program Description: The State Board for Charter Schools, established by A.R.S. 15-182, grants charter status to qualifying applicants pursuant to A.R.S. 15183, and exercises general supervision over the schools that it charters. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 143.1 0.0 0.0 0.0 172.9 0.0 0.0 0.0 415.2 0.0 0.0 0.0 143.1 172.9 415.2 Capital Funds 0.0 0.0 0.0 Agency Total 143.1 172.9 415.2 FTE Positions 3.0 3.0 6.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To sponsor successful charter schools. FY 1997 Actual Performance Measures ! Applications ! Applications approved ! State board-sponsored Charter FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 54 25 137 61 25 162 75 25 187 75 25 212 75 25 237 0 0 0 0 0 Schools in operation ! Charters revoked u Goal 2 - To improve the charter school application process by providing technical assistance to applicants. FY 1997 Actual Performance Measures ! Workshop attendees ! Personal consultations ! Applications reviewed prior to FY 1998 Expected 101 300 0 FY 1999 Expected 120 600 0 160 1,000 0 FY 2000 Expected 180 1,000 0 FY 2001 Expected 200 1,000 0 formal application u Goal 3 - To improve student achievement. FY 1997 Actual Performance Measures ! Academic performance of students in Charter Schools on Standard 9 ! Academic performance of students in Charter Schools on AIMS u Education u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A u u u State Board for Charter Schools Page 433 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Incorporate process into Agency Strategic Plan. AGENCY SUMMARY STATE BOARD OF DIRECTORS FOR COMMUNITY COLLEGES CMA Donald Puyear, Executive Director Contact: Mary Jo Saiz, Business Manager Key Performance Measures To provide for the governance, oversight, planning and coordination of Arizona's community college system, in order to provide an integrated statewide system of community colleges that satisfies the differing educational needs of all Arizonans. Agency Description: The State Board of Directors for Community Colleges of Arizona provides for governance and oversight of the statewide community college districts as provided by A.R.S. § 15-1424. The Board is authorized to adopt rules concerning contracting by the college districts, adopt rules regarding construction, remodeling and repair of buildings and determine college locations. Audited full-time student equivalent (FTSE) for the 1995/1996 academic year was 80,095, and total 96/97 student unduplicated fall headcount was 155,260. ($ Thousands) Agency Summary: FY1997 Actual FY1998 Estimate FY1999 Estimate BOARD Ø STATE ADMINISTRATION 480.2 473.4 475.8 Ø EDUCATIONAL SERVICES 409.4 454.6 458.8 Ø TEACHER CERTIFICATION TO COMMUNITY Ø AID COLLEGES 145.1 146.5 148.9 113,237.8 123,117.5 123,495.4 Capital Funds 200.0 1,200.0 200.0 Agency Total 114,472.5 125,392.0 124,778.9 AND RESEARCH YES YES ! Preliminary report by JBL Associates presented on August 1, 1998, will explain various funding models. ! Approve final funding model in December, 1998. ! Successful passage of legislation for the enactment of new funding methodology. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A YES N/A N/A N/A N/A N/A YES N/A N/A N/A N/A N/A YES N/A u Goal 3 - To develop and implement procedures for the systematic exchange of data in order to analyze and report community college institutional effectiveness measures. Key Performance Measures ! Begin collection and compilation of selected data elements. Progress Reports due in June 1998 and November 1998. ! Collection and compilation of selected data elements for the reporting of the following elements in Annual Report to Governor: Institutional Effectiveness l Access l Transfer --Baccalaureate --Upper Division l Transfer Effectiveness FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A YES N/A N/A N/A N/A N/A YES YES N/A FY1997 Actual FY1998 Estimate FY1999 Estimate 111,079.9 145.1 7.9 3,039.6 120,757.7 246.5 0.0 3,187.8 121,490.0 148.9 0.0 2,940.0 114,272.5 124,192.0 124,578.9 u Goal 4 - To implement an improved articulated transfer for community college students into the State's public universities and monitor results. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected Agency Goals and Key Performance Measures: ! Report to JLBC on progress of transfer articulation on December 15, 1997. ! Report progress to JLBC on June 15 and December 15, 1998. ! Report progress to JLBC on June 15 and December 15, 1999. u Goal 1 - To develop and implement a process of long-term planning for vital statewide community college issues. u Goal 5 - To determine unmet needs of higher education and develop a strategy for implementation. Operating Funds Subtotal Capital Funds 200.0 1,200.0 200.0 Agency Total 114,472.5 125,392.0 124,778.9 FTE Positions 15.5 15.5 15.5 Key Performance Measures ! Joint Study Session in June 1998. Page 434 YES ($ Thousands) Funding and FTE Summary: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds N/A u Goal 2 - To develop an equitable funding method for determining state aid to community colleges in support of academic and capital objectives. 255-4037 Agency Mission: N/A N/A YES N/A N/A N/A N/A YES YES N/A N/A N/A N/A YES YES N/A FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A YES N/A N/A N/A State Board of Directors for Community Colleges Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Through joint study and collaboration determine the unmet needs of higher education and develop preferred outcomes. ! Approve outcomes document by January 1, 1999. ! Successful implementation of process to achieve specified outcomes by July 1, 1999. CMA.1 N/A YES N/A N/A N/A N/A N/A YES N/A N/A N/A N/A N/A YES N/A 10 80% 158 FY 1998 Expected FY 1999 Expected 8 90% 160 FY 2000 Expected 8 90% 160 9 90% 180 FY 2001 Expected 9 92% 185 u Goal 2 - To provide assistance and responsive service to the Arizona Community College Districts to assure that their needs, requests, and proposals to the State Board are considered promptly and are understood thoroughly by the State Board Members. Performance Measures ! District requests submitted by deadline that were action items at next subsequent board meeting ! Districts satisfied with State Board prompt assistance (%) STATE BOARD ADMINISTRATION Contact: Thomas J. Saad, Assoc. Executive Director Phone: 255-4037 Contact: Mary Jo Saiz, Business Manager Phone: 255-4037 A.R.S. 15-1466 Performance Measures ! Informational meetings with To assist the State Board members in sound decision making through research, advice and implementation of directives. Program Description: Administration includes: the Office of Executive Director and the Administrative Services Division. Principal functions include: staff support to the State Board with respect to its statutory powers, duties, and responsibilities; policy development and implementation; agency operations; facilities planning and approval; review and recommendations concerning college districts' requests requiring formal state board approval or authorization. District requests often begin as inquiries of the Administrative staff, either initiated because the State Board has statutory responsibility, or advice is needed, then the items are researched and when ready for Board discussion or resolution are placed on the Board's meeting agenda as action items. Action items can also be initiated by staff or Board members. The Board also retains the Facilities Advisory Council (FAC), for advice and council on facilities planning and approval. The FAC consists of three to five experts in mechanical, electrical and structural architecture. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY 1997 Actual 98% N/A FY 1998 Expected FY 1999 Expected 100% FY 2000 Expected FY 2001 Expected 100% 100% 100% N/A Baseline N/A N/A u Goal 3 - To provide advocacy for Arizona Community Colleges with public and private organizations concerned with higher education, to create a better understanding in the community about what Arizona community colleges are and what they do. Program Mission: FY1999 Estimate 472.3 0.0 7.9 0.0 473.4 0.0 0.0 0.0 475.8 0.0 0.0 0.0 Program Total 480.2 473.4 475.8 FTE Positions 7.0 7.0 7.0 Program Goals and Performance Measures: u Goal 1 - To provide advice and support for the State Board members with respect to their powers, duties and responsibilities, and provide policy recommendations concerning governance and oversight as mandated by law. Education FY 1997 Actual acted upon PROGRAM SUMMARY General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Performance Measures ! State Board meetings ! Average Board member attendance ! Board action items reviewed and private business & public sector organizations ! Increase in public and private sector participants at informational meetings CMA.2 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 135 135 140 145 150 36% 40% 45% N/A N/A PROGRAM SUMMARY EDUCATIONAL SERVICES AND RESEARCH Contact: Thomas J. Saad, Assoc. Exec. Dir. Phone: 255-4037 Contact: Gordon Hall, Assoc. Exec. Dir. Phone: 255-4037 A.R.S. 15-1424 Program Mission: To support the State Board of Directors for Community Colleges of Arizona in the successful fulfillment of its mission of providing, an integrated system of community colleges that satisfies the differing educational needs of all Arizonans. Program Description: Principal functions include: staff support to the State Board with respect to its statutory powers, duties, and responsibilities; statistical reports and research; review and recommendations concerning college districts' requests requiring formal state board approval or authorization. Much of the data researched and collected by the Educational Services staff is prompted by immediate local or statewide concerns. Additionally, the State Board compiles data on community college curriculum for use by college and university occupational administrators, the Postsecondary Commission, and the State Board of Education. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds State Board of Directors for Community Colleges 210.7 0.0 0.0 198.7 FY1998 Estimate 214.6 0.0 0.0 240.0 FY1999 Estimate 218.8 0.0 0.0 240.0 Page 435 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Total 409.4 454.6 458.8 FTE Positions 5.5 5.5 5.5 Except for the regular certificate, which is permanent unless revoked, the other types of certificates must be renewed at varying intervals. Additionally, each type of certificate requires different educational and/or occupational experience. ($ Thousands) Funding and FTE Amounts: Program Goals and Performance Measures: u Goal 1 - To provide leadership, administration, fiscal management, and reporting for the federal Carl Perkins Vocational Education Grant. Performance Measures ! Federal reports of districts filed as required ! Federal reports of districts filed on time ! Attendees at statewide technology preparatory meetings FY 1997 Actual FY 1998 Expected FY 1999 Expected FY1997 Actual FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 585 600 610 615 625 u Goal 2 - To maintain current, accurate statistical data on the Arizona Community College system and its component Community College Districts for use by various public and private entities. FY 1997 Actual Performance Measures ! Reports on institutional effectiveness ! Updated curriculum matrixes each semester ! Satisfaction with new curriculum approval process and dissemination efforts FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1 1 1 2 1 1 1 1 N/A 90% 92% 94% 95% u Goal 3 - To prepare timely and accurate reports on the Arizona Community College System for the Governor, the Legislature, and other public and private entities. Performance Measures ! Governor's annual reports prepared ! Reports on Academic Performance of High School Graduates prepared ! Report on Students Under Age of 18 prepared ! Special studies ! Satisfaction of Governor's staff and legislative staff FY 1999 Expected FY 2000 Expected 0.0 145.1 0.0 0.0 0.0 146.5 0.0 0.0 0.0 148.9 0.0 0.0 Program Total 145.1 146.5 148.9 FTE Positions 3.0 3.0 3.0 Program Goals and Performance Measures: 1 FY 1998 Expected FY1999 Estimate u Goal 1 - To provide accurate, prompt certification services. 1 FY 1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY 2001 Expected Performance Measures ! Certificates issued by type: - Total ! Certificates issued by type: - FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 4,021 1,054 3,800 1,175 4,100 1,100 4,000 1,250 4,000 1,250 1,782 1,175 1,100 1,075 1,075 1,029 1,300 1,500 1,500 1,500 156 150 150 175 175 12 10 10 10 10 0 4.46 0 4.22 0 4.32 0 4.35 0 4.40 Regular ! Certificates issued by type: Provisional ! Certificates issued by type: Special ! Certificates issued by type: District Specific ! Working days from receipt of information to granting of certificate ! Formal appeals ! Average service (5=high) 1 1 1 1 1 1 1 1 1 1 CMA.4 1 1 1 1 1 2 2 N/A Baseline 3 N/A 5 N/A Contact: Thomas J. Saad, Assoc. Exec. Dir. Phone: 255-4037 Contact: Mary Jo Saiz, Business Manager Phone: 255-4037 A.R.S. 15-1466 PROGRAM SUMMARY AID TO COMMUNITY COLLEGES 2 N/A Program Mission: CMA.3 PROGRAM SUMMARY TEACHER CERTIFICATION Contact: Thomas J. Saad, Assoc. Executive Director Phone: 255-4037 Contact: Mary Jo Saiz, Business Manager Phone: 255-4037 A.R.S. 15-1425 Program Mission: To assist the community colleges in hiring competent and knowledgeable teachers by certifying individuals who meet the prescribed minimum state teaching requirements. To support and aid the community colleges in the education of Arizona's populace, so that all may exercise intelligently and morally the rights, privileges and responsibilities of self-government. Program Description: State funds are passed through the State Board to the individual community college districts in the form of maintenance and operating aid, capital outlay aid, and equalization aid. Federal funds are passed through from the Arizona Department of Education. State funding flows through the State Board to the county treasurers then to the college districts. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Program Description: The Certification program issues certificates to individuals based upon that individual's education and occupational experience. The certificate indicates that a person has met the minimum requirements for teaching in a particular discipline. There are four types of certificates: regular, provisional, special, and district specific. Page 436 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds State Board of Directors for Community Colleges 110,396.9 0.0 0.0 2,840.9 FY1998 Estimate FY1999 Estimate 120,069.7 100.0 0.0 2,947.8 120,795.4 0.0 0.0 2,700.0 Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Total 113,237.8 123,117.5 123,495.4 FTE Positions 0.0 0.0 0.0 This Program Contains the following Subprograms: 4 4 4 4 u Goal 2 - To develop an interconnected and consolidated statewide technology assisted learning network with priority to service in rural areas. FY 1997 Actual Performance Measures OPERATING STATE AID ! Rural and urban sites connected N/A FY 1998 Expected 100% FY 1999 Expected FY 2000 Expected 100% FY 2001 Expected N/A N/A CAPITAL OUTLAY STATE AID CMA.4.2 EQUALIZATION STATE AID FEDERAL VOCATIONAL EDUCATION CMA.4.1 SUBPROGRAM SUMMARY OPERATING STATE AID Contact: Thomas J. Saad, Assoc. Executive Director Phone: 255-4037 Contact: Mary Jo Saiz, Business Manager Phone: 255-4037 Subprogram Mission: To assist the college districts, through public funding, with the capital land, buildings and equipment needs of their colleges throughout the State. Subprogram Mission: To support and aid the community colleges in the education of Arizona's populace, by increasing the maintenance and operating funds available to the colleges. Subprogram Description: Operational State Aid provides the college districts with funds for continuing maintenance and operating expenditures. Funding is critical to the continuation of educational services and to the attainment of the institutional mission. Funding flows through the State Board to the county treasurers to the college districts. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate SUBPROGRAM SUMMARY CAPITAL OUTLAY STATE AID Contact: Thomas J. Saad, Assoc. Executive Director Phone: 255-4037 Contact: Mary Jo Saiz, Business Manager Phone: 255-4037 FY1999 Estimate Subprogram Description: Capital Outlay State Aid provides the college districts with funds for capital projects. This funding is critical to the continuation of services to the populace of Arizona. Funding flows through the State Board to the county treasurers to the college districts. The State of Arizona owns all community college land and buildings. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 13,971.3 0.0 0.0 0.0 14,008.4 0.0 0.0 0.0 14,016.5 0.0 0.0 0.0 88,162.6 0.0 0.0 0.0 97,319.8 100.0 0.0 0.0 97,361.0 0.0 0.0 0.0 Program Total 13,971.3 14,008.4 14,016.5 FTE Positions 0.0 0.0 0.0 Program Total 88,162.6 97,419.8 97,361.0 Subprogram Goals and Performance Measures: FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To demonstrate the effectiveness of Arizona's system of community colleges by assessing how well community college districts' address the following elements: access, transfer, and economic/workforce development. Performance Measures ! Annual full-time student equivalent ! Fall headcount ! Access: System Headcount vs. state population ! Transfer: Upper division students at universities transferring from community colleges (12 or more credit hours) ! Colleges that have approved "Plan to Assess Student Academic Achievement" as required by the North Central Associated Colleges and Schools Education FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 81,300 84,150 86,250 86,250 87,000 155,260 157,500 159,000 162,000 165,000 3.66 3.8 4.0 N/A N/A 43.7% N/A N/A N/A N/A FY 1997 Actual N/A 100% 100% 100% 100% u Goal 1 - To provide the populace of Arizona with safe, clean, accessible community college facilities, located within their communities. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Total square feet N/A N/A Baseline N/A N/A ! Cost per square foot N/A N/A Baseline N/A N/A ! Capital outlay state aid N/A N/A Baseline N/A N/A N/A N/A Baseline N/A N/A reallocated for maintenance and operating costs not to exceed statutory amount ($) ! Operating state aid reallocated for capital outlay costs not to exceed statutory amount ($) u Goal 2 - To collect and compile statistical data on key elements of facility acquisition and management. Performance Measures FY 1997 Actual ! Capital expenditures 86,625.8 57,182.4 98,106.4 N/A N/A ! General obligation bond 23,007.0 29,640.0 73,846.0 N/A N/A 1,578.0 N/A N/A 680,738. 700,000. 750,000. N/A N/A expenditures ! Revenue bond/COPS ! Investment in plant State Board of Directors for Community Colleges 2,075.0 FY 1998 Expected 9,000.0 FY 1999 Expected FY 2000 Expected FY 2001 Expected Page 437 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS 4 CMA.4.3 0 0 federal funds have been required to evaluate the effectiveness of vocational-technical programs. The overall purpose for the mandated performance evaluation of programs is to improve and strengthen local programs. The measures and standards system is developed and monitored by the State Board and implemented at the district level. SUBPROGRAM SUMMARY EQUALIZATION STATE AID Contact: Thomas J. Saad, Assoc. Executive Director Phone: 255-4037 Contact: Mary Jo Saiz, Business Manager Phone: 255-4037 ($ Thousands) Funding and FTE Amounts: FY1997 Actual Subprogram Mission: To provide additional state funding to college districts within counties that have primary assessed valuations below a statutorily defined minimum. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Description: Equalization State Aid provides the college districts with funds for operating. Funding is critical to the continuation of educational services and to the attainment of institutional mission. Funding flows through the State Board to the county treasurers to the college districts. Equalization aid is used to support the maintenance and operation of the community colleges. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 8,263.0 0.0 0.0 0.0 8,741.5 0.0 0.0 0.0 9,417.9 0.0 0.0 0.0 Program Total 8,263.0 8,741.5 9,417.9 FTE Positions 0.0 0.0 0.0 FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 2,840.9 0.0 0.0 0.0 2,947.8 0.0 0.0 0.0 2,700.0 Program Total 2,840.9 2,947.8 2,700.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To collect and compile statistics that will demonstrate program performance. FY 1997 Actual Performance Measures ! Districts meeting program standards and measures of performance ! Student program completers who enter jobs related to training ! Districts receiving grant funds that demonstrate successful completion on annual project goals u Subprogram Goals and Performance Measures: u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 92% 100% 100% 100% 100% N/A 80 85 87 89 100% 100% 100% 100% 100% u u u u u Goal 1 - To ensure that all districts with assessed valuation less than the prescribed minimum, receive funding for equalization in lieu of primary tax levy. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Districts eligible for 4 4 4 4 4 equalization aid ! Districts eligible for equalization aid 40% 40% 40% 40% 40% SUBPROGRAM SUMMARY CMA.4.4 FEDERAL VOCATIONAL EDUCATION Contact: Gordon Hall, Assoc. Executive Director Phone: 255-4037 Subprogram Mission: To improve vocational education for Arizona residents at the Postsecondary adult level, including single parents and displaced homemakers. Subprogram Description: The Carl Perkins Federal Vocational Grant is passed through from the Arizona Department of Education to the college districts, and administered by the State Board. The purpose of the grant is to supplement state and local vocational funds and to provide services to special populations in vocational education in order to make the United States more competitive in the global economy. Beginning in FY 92-93 postsecondary institutions receiving Carl Perkins Page 438 State Board of Directors for Community Colleges Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures ARIZONA STATE SCHOOLS FOR THE DEAF AND THE BLIND 520-770-3718 Agency Mission: To provide excellence in education of all children and youth with sensory impairments throughout Arizona; and to foster partnerships with families, school districts and others that will enable children and youth with sensory impairments to succeed in adult life. Agency Description: The Arizona State Schools for the Deaf and the Blind (ASDB) consists of a variety of programs that provide evaluation and education to sensory-impaired children and youth from birth to age 22. School-aged children are served at any one of two separate schools in Tucson or one in Phoenix. A boarding option is provided at the Tucson schools. Preschool children are served at any one of two preschools in Tucson or three preschools in Phoenix. Infants and toddlers receive services in their homes throughout the state, coordinated at offices in southern, central and northern Arizona locations. School-aged children also receive education and/or evaluation services in their home school districts through regional programs. Currently, regional programs are operational in north central, southeastern and southwestern Arizona, and funded and in the organizational stages for other areas of the state. ASDB also provides comprehensive evaluation services for a limited number of referred sensory impaired children with multiple disabilities. ($ Thousands) FY1997 Actual Ø Ø ASDB-PHOENIX Ø ASDB STATEWIDE Ø ASDB-TUCSON ASDB ADMINISTRATION FY1998 Estimate FY1999 Estimate 1,291.4 1,826.4 1,862.5 5,837.6 6,381.8 6,545.3 5,752.0 6,954.6 7,057.6 13,324.1 13,974.2 14,146.3 Capital Funds 440.0 0.0 2,000.0 Agency Total 26,645.1 29,137.0 31,611.7 FY1997 Actual FY1998 Estimate FY1999 Estimate 16,695.7 5,377.5 3,005.4 1,126.5 17,566.9 6,449.3 3,463.4 1,657.4 18,095.3 6,420.8 3,580.6 1,515.0 26,205.1 29,137.0 29,611.7 Capital Funds 440.0 0.0 2,000.0 Agency Total 26,645.1 29,137.0 31,611.7 FTE Positions 524.4 536.9 539.9 Operating Funds Subtotal 70% 75% 77% 79% u Goal 2 - To maintain and improve high quality educational programs providing ongoing student evaluation and individual program planning necessary to assure that each student enrolled in the instructional programs receives the most appropriate education. Key Performance Measures ! Individual Education Plans (IEP) with participation of local district representatives (Phoenix Campus). ! IEPs developed with participation of a parent (Phoenix Campus). ! Parents satisfied with their involvment in the program (Phoenix Campus) ! Individual Educational Plans (IEP) with participation of representatives from school districts (Tucson Campus). ! Individual Educational Plans (IEP) developed with participation of parent (Tucson Campus). ! Parents satisfied with their involvement in the program (Tucson Campus). ! Districts satisfied with instructional programs and services as measured by a survey (ASDB-Statewide). FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 78% 82% 85% 88% 90% 80% 85% 85% 88% 90% 82% 84% 86% 88% 90% 82% 85% 87% 89% 91% 89% 90% 91% 92% 93% 94% 95% 95% 95% 95% 95% 95% 95% 95% 95% u Goal 3 - To identify, assess, and define the educational needs of infants and children with sensory impairments in a timely and accurate manner. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ($ Thousands) Funding and FTE Summary: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 63% SDA Wilbur H. Lewis, Interim Superintendent Contact: Wilbur H. Lewis, Superintendent Agency Summary: ! Parents satisfied with leadership. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Member districts/ eligible districts ! Days from the initial referral to resolution. ! Satisfaction of district staff, parents, and others with the evaluation services. 94/121 96/203 150/232 195/232 210/232 60 60 60 60 60 96% 96% 96% 96% 96% u Goal 4 - To insure accountability in the acquisition and use of, and maintainance of records related to, financial resources, personnel, physical facilities, real property and equipment of the agency. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected Agency Goals and Key Performance Measures: u Goal 1 - To provide leadership and vision for agency programs and to secure, maintain and protect resources needed in meeting the mission of the agency. Education ! Findings in the annual financial audit of the Auditor General. Arizona State Schools for the Deaf and the Blind 0 0 0 0 0 Page 439 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Parents satisfied with the quality of the physical environment. ! Parents satisfied with the quality of transportation services provided ! Parents satisfied with the quality of food services ! Permanent certificated positions filled ! Permanent classified positions filled ! Permanent certificated staff turnover ! Permanent classified staff turnover ! Staff satisfied with the quality of personnel/benefits services SDA.1 91% 92% 93% 94% 95% Performance Measures ! Permanent certificated positions 83% 84% 85% 86% 87% 78% 79% 80% 81% 82% 89% 93% 94% 95% 95% 81% 85% 87% 89% 91% 6.6% 6.3% 6.3% 6.2% 6.1% 13% 13% 12% 11% 10% 85% 86% 87% 88% 89% PROGRAM SUMMARY ASDB ADMINISTRATION filled ! Permanent classified positions filled ! Permanent certificated staff turnover ! Permanent classified staff turnover ! Staff satisfied with the quality of personnel/benefits services Performance Measures ! Findings in the annual financial Program Mission: To provide leadership and vision for agency programs and to secure, maintain and protect resources needed to meet the mission of the agency. FY 2001 Expected 89% 93% 94% 95% 95% 81% 85% 87% 89% 91% 6.6% 6.3% 6.3% 6.2% 6.1% 13% 85% 13% 86% 12% 87% 11% 88% 10% 89% FY 1997 Actual FY 1998 Expected 0 FY 1999 Expected 0 FY 2000 Expected 0 FY 2001 Expected 0 0 SDA.2 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 91% 92% 93% 94% 95% 83% 84% 85% 86% 87% 78% 79% 80% 81% 82% PROGRAM SUMMARY ASDB-PHOENIX Administration provides agency wide services necessary to operate the educational programs. The Superintendent's Office provides accountability to the Board of Directors and leadership to the educational programs; the Personnel Office provides and maintains the human resources of the agency; the Finance Office maintains and protects the fiscal resources of the agency; and the Operations Office operates and maintains facilities, transportation, food service and loss prevention services of the agency. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,288.4 0.0 3.0 0.0 1,823.4 0.0 3.0 0.0 1,859.5 0.0 3.0 0.0 Program Total 1,291.4 1,826.4 1,862.5 FTE Positions 19.5 21.5 22.5 Program Goals and Performance Measures: u Goal 1 - To provide leadership and vision for agency programs and to secure, maintain and protect personnel, financial, transportation, food services and physical resources needed to meet the mission of the agency through a variety of methods including but not limited to an effective loss prevention program. FY 1997 Actual 63% FY 1998 Expected 70% FY 1999 Expected 75% FY 2000 Expected 77% FY 2001 Expected 79% u Goal 2 - To prudently and fairly manage personnel resources of the Agency. Page 440 FY 2000 Expected u Goal 4 - To effectively manage facilities, transportation, food service and loss prevention to ensure that these services are supportive of the educational programs. Program Description: Performance Measures ! Parents satisfied with leadership. FY 1999 Expected audit of the Auditor General of the physical environment ! Parents satisfied with the quality of transportation services provided ! Parents satisfied with the quality of food services A.R.S. 15-1300, et. seq. FY 1998 Expected u Goal 3 - To prudently manage the financial resources and fiscal business of the agency. Performance Measures ! Parents satisfied with the quality Contact: Wilbur H. Lewis, Superintendent Phone: 520-770-3718 FY 1997 Actual Contact: Wilbur H. Lewis, Superintendent Phone: 520-770-3718 A.R.S. 15-1300, et. seq. Program Mission: To provide high quality education to children and youth who are deaf and hard of hearing enrolled at ASDB Phoenix (Phoenix Day School for the Deaf), and to foster partnerships with families, school districts and others that will prepare students with the living, learning and working skills necessary for active participation in a global society. Program Description: ASDB Phoenix enrolls deaf and hard of hearing students from the Metropolitan Phoenix area. The school provides a complete curriculum as well as specialized services related to the hearing impairment. Elementary, middle and high school programs are offered. A boarding option is available in Tucson for students whose residence is beyond the transportation limits for ASDB Phoenix. The instructional program focuses on the development of literacy and communication skills, including American Sign Language, and the development of English as a second language. The school employs staff with specialized training, including training in American Sign Language. The school also provides specialized materials and equipment. These accommodations allow the students to access educational information primarily through the mode of vision. ASDB Phoenix provides an instructional program that is community based with a focus on functional skills for students with hearing impairment and multiple disabilities. ($ Thousands) Funding and FTE Amounts: Arizona State Schools for the Deaf and the Blind FY1997 Actual FY1998 Estimate FY1999 Estimate Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS General Funds Other Appropriated Funds Other Non Appropriated Funds 3,355.7 2,208.9 46.5 3,113.3 2,799.3 75.6 3,285.1 2,799.5 62.1 226.5 393.6 398.6 Program Total 5,837.6 6,381.8 6,545.3 FTE Positions 137.4 147.4 147.4 Federal Funds Program Goals and Performance Measures: u Goal 1 - To involve parents, school districts, agencies, and communities as partners in the education of their children who are deaf or hard of hearing. Performance Measures ! Individual Education Plans (IEP) with participation of local district representatives ! IEPs developed with participation of a parent ! Parents satisfied with their involvment in the program FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 78% 82% 85% 88% 90% 80% 85% 85% 88% 90% 82% 84% 86% 88% 90% u Goal 2 - To maintain and improve high quality educational programs provide ongoing student evaluation and individual program planning necessary to assure that each student enrolled in the instructional program at ASDB Phoenix Day School for the Deaf receives the most appropriate education. Performance Measures ! Students successful in transition settings, (e.g., local public schools, post graduate education or training or work) three years after graduation ! Parents satisfied with the quality of the program SDA.3 FY 1997 Actual 63% 84% FY 1998 Expected FY 1999 Expected 75% 80% 85% 86% FY 2000 Expected 85% 88% FY 2001 Expected FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,392.7 0.0 2,764.5 594.8 2,690.0 110.6 3,210.7 943.3 2,743.0 110.6 3,367.6 836.4 Program Total 5,752.0 6,954.6 7,057.6 FTE Positions 50.3 59.8 61.8 90% 90% Program Goals and Performance Measures: u Goal 1 - To identify, assess, and define the educational needs of infants and children with sensory impairments in a timely and accurate manner. PROGRAM SUMMARY ASDB STATEWIDE Contact: Wilbur H. Lewis, Superintendent Phone: 520-770-3718 Contact: Dennis Russell, Administrator Phone: 520-770-3600 A.R.S. 15-1300, et. seq. Performance Measures ! Member districts/eligible districts ! Days from the initial referral to FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 94/121 60 96/203 60 150/232 60 195/232 60 210/232 60 96% 96% 96% 96% 96% resolution ! Satisfaction of district staff, parents, and others with the evaluation services Program Mission: To enable infants, children, and youth with sensory impairments, including those with multiple disabilities, to reach their individual potential by providing parent education services, technical assistance to schools, and appropriate local educational programs and services, working in partnership with families, with schools, with state agencies, and with others. Program Description: ASDB Statewide provides services that are not part of a campus school, including a statewide parent outreach program, preschool programs for children with sensory impairment, student assessment and other technical assistance to schools, and regional education programs in cooperation with local schools in areas throughout the state. The Parent Outreach Program provides education and support to families of infants newly identified as sensory impaired and prepares them to be active partners in the education of their children. Staff in Parent Outreach Program work in collaboration Education with staff in the Arizona Early Intervention Program(AzEIP), Division of Developmental Disabilities (DDD), and the Department of Health Services (DHS), and the Arizona Department of Education (ADE) to fully implement IDEA, Part C. ASDB Statewide operates preschools in the Tucson and Phoenix metropolitan areas, including: Center for Hearing Impaired Children in Tucson and Phoenix, the Visually Impaired Preschoolers Program in Tucson, and the Cooperative Preschool in Phoenix. These specialized preschools prepare childlren for entry at the age of five into a public school, or into one of the campus programs. Educational programs and services for school age children are provided through the regional cooperatives. Through a cooperative, districts can provide for the identification of sensory impaired children requiring special education programs and services, accurate and complete evaluations, development of individualized education plans form which each child will benefit, and placement in a program in a manner consistent with federal and state requirements. Other resources made available to districts through ASDB Statewide include the Arizona Deaf-Blind Project and diagnostic and evaluation services. These services are delivered at the request of school districts directly, or through regional cooperatives. ($ Thousands) Funding and FTE Amounts: u Goal 2 - To provide early intervention services for families with infants and toddlers with sensory impairments. Performance Measures ! Infants and toddlers identified as sensory impaired/numbers of infants and toddlers refered for evaluation, at risk of having a sensory impairment ! Parents satisfied with early intervention services as measured by survey ! Satisfactory reviews by the Arizona Review of Early Intervention Services(ARIES) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 478/828 500/850 525/850 550/875 600/900 90% 92% 95% 95% 95% SATIS SATIS SATIS SATIS SATIS u Goal 3 - To develop and implement individualized educational programs and services for children and youth with sensory impairments. Arizona State Schools for the Deaf and the Blind Page 441 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Students receiving instructional services ! Cost per student-HI ! Cost per student-VI ! Cost per student-MDSSI ! Parents satisfied with instructional programs and services as measure by a survey ! Districts satisfied with instructional programs and services as measured by a survey FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 515 600 650 675 700 $8,775 $7,700 $6,200 92% $9,100 $8,000 $8,000 95% $9,300 $8,200 $8,000 95% $9,500 $8,400 $8,000 95% $9,700 $8,600 $8,000 95% 95% 95% 95% 95% 95% Program Goals and Performance Measures: u Goal 1 - To involve parents, school districts, agencies, and communities as partners in the education of their children who are deaf/hard of hearing or blind/partially sighted. FY 1997 Actual Performance Measures ! Individual Educational Plans (IEP) with participation of representatives from school districts ! Individual Educational Plans (IEP) developed with participation of parent ! Parents satisfied with their SDA.4 FY 1999 Expected FY 2000 Expected FY 2001 Expected 82% 85% 87% 89% 91% 89% 90% 91% 92% 93% 94% 95% 95% 95% 95% involvement in the program PROGRAM SUMMARY u Goal 2 - To maintain and improve high quality educational programs providing ongoing student evaluation and individual program planning necessary to assure that each student enrolled in the instructional programs at ASDB Tucson receives the most appropriate education. ASDB-TUCSON Contact: Wilbur H. Lewis, Superintendent Phone: 520-770-3718 Contact: Barbara Kilani, Administrator Phone: 520-770-3667 A.R.S. 15-1300, et. seq. Performance Measures ! Students successful in transition Program Mission: To provide high quality education of sensory impaired children who are enrolled in the Arizona School for the Deaf and the Arizona School for the Blind, and to foster partnerships with families, school districts, and others to enable sensory impaired children to succeed in adult life. Program Description: ASDB Tucson enrolls sensory impaired students from throughout the state. Each school provides a complete curriculum as well as specialized services related to the sensory impairment. Elementary, middle and high school programs are offered. A boarding option is available to students whose residence is beyond the transportation limits for ASDB Tucson. The Arizona School for the Blind serves students with visual impairments, including students with multiple disabilities, whose needs cannot be met within a local school district setting. The emphasis of the program is on the educational, vocational, and independent living skills to enable individuals to function as independently as possible in school, job, home, and family settings. The Arizona School for the Deaf focuses on the development of literacy and communication skills, including American Sign Language, and the development of English as a second language. The school employs staff with specialized training, including training in American Sign Language. Specialized materials, equipment and training allow the students to access educational information primarily through the mode of vision. For students with sensory impairment and multiple disabilities, ASDB Tucson provides an instructional program that is community based with a focus on functional skills. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY 1997 Actual settings (e.g., local public schools, post graduate education or training, or work) 3 years after graduation ! Parents satisfied with the quality of the program ! Parents whose children board at the schools are satisfied with the quality of boarding and health services u u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 63% 68% 70% 72% 74% 95% 97% 97% 97% 97% 90% 93% 95% 95% 95% u u u FY1999 Estimate 9,658.9 3,168.6 191.4 305.2 9,940.2 3,539.4 174.1 320.5 10,207.7 3,510.7 147.9 280.0 Program Total 13,324.1 13,974.2 14,146.3 FTE Positions 317.2 308.2 308.2 Page 442 FY 1998 Expected Arizona State Schools for the Deaf and the Blind Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures DEPARTMENT OF EDUCATION EDA Lisa Graham Keegan, Superintendent Contact: Vicki G. Salazar, Director 542-3234 Agency Mission: To ensure academic excellence, accurate and timely information, and the effective use of resources so that learning instills in the people of Arizona the desire and ability to excel in the workplace and contribute to the community. Agency Description: The Department operates under the direction of the Superintendent of Public Instruction to provide services to 1235+ schools in 228+ districts and 140 charter schools operating at 170 sites. The Department executes the policies of the State Board of Education, the State Board for Vocational and Technological Education. The Department: 1) implements academic state standards; 2) administers statewide assessments; 3) disseminates information; 4) administers and allocates federal and state funds; 5) administers the teacher certification and testing programs; 6) and provides program improvement assistance to schools and districts. ($ Thousands) Agency Summary: FY1997 Actual Ø Ø ACADEMIC FOUNDATIONS Ø PROFESSIONAL DEVELOPMENT SCHOOL FINANCE FY1998 Estimate FY1999 Estimate 2,052,044.0 2,089,288.3 2,211,686.9 28,633.7 40,111.8 42,231.4 1,359.1 1,614.9 2,948.0 Ø ACADEMIC ASSISTANCE HEALTH AND Ø STUDENT SAFETY 188,987.6 238,584.3 237,080.5 163,485.9 88,005.4 88,379.5 Ø Ø STATE POLICY BOARDS Ø ADMINISTRATION 3,162.4 10,649.3 11,675.0 1,825.5 2,661.3 2,347.4 2,800.9 3,223.2 3,164.2 0.0 0.0 0.0 SUPPORT SERVICES Capital Funds Agency Total 2,442,299.1 2,474,138.4 2,599,513.1 ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal Capital Funds Agency Total FTE Positions FY1998 Estimate FY1999 Estimate 1,967,314.7 2,121,661.3 2,211,785.2 0.0 38,040.0 74,866.9 36,353.4 3,128.9 2,089.6 438,631.0 311,308.2 310,771.4 ! Districts and Charter Schools sending teams to Standards Advocate Team Training ! Districts and Charter Schools verifying alignment to the Language Arts, Mathematics and Science Standards ! Students demonstrating proficiency on state academic standards ! Percentile rank score of Arizona students grades 312 on the Norm Referenced Test for reading ! Percentile rank score of Arizona students grades 312 on the Norm Referenced Test for math ! Percentile rank score of Arizona students grades 312 on the Norm Referenced Test for language ! Arizona High School students who complete graduation requirements ! High school students exiting the system prior to meeting high school standards ! Teachers from Board approved programs who pass proficiency assessments ! Reduction in the numbers of paper forms to be completed by districts/schools ! Reduction in data requests from schools by the ADE ! Schools in need of a corrective education improvement plan (* New Federal legislation in Special Education) ! Parents reporting involvement with their child's education ! Parents who report that schools are more open and responsive to their involvement 0.0 0.0 2,442,299.1 2,474,138.4 2,599,513.2 417.2 423.0 423.0 Agency Goals and Key Performance Measures: N/A 15% 35% 55% 75% N/A 70% 80% 90% 95% N/A N/A N/A Baseline 70% 49% 51% 52% 53% 54% 47.9% 49% 50% 52% 54% 44% 47% 49% 52% 54% 78.1% 79% 80% 81% 82% 8.9% 8% 7% 6% 5% N/A N/A Baseline +2% +3% N/A 50% 80% 90% 100% N/A 10% 15% 20% 25% 30% 35*% 30% 25% 20% N/A Baseline +5% +10% +12% N/A Baseline +5% +10% +12% u Goal 2 - To ensure Arizona's Educational Standards are rigorous, based on sound research and well understood by the public. 2,442,299.1 2,474,138.4 2,599,513.2 0.0 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected Key Performance Measures ! Standards recognized as being rigorous ! Public rating Standards as being clear and easily understood FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 4 4 5 6 7 N/A 80% 90% 90% 90% u Goal 1 - To sustain and augment the infrastructure that enables Arizona students to meet and exceed state standards. Education Department of Education Page 443 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 3 - To align educational opportunities to the work place so that students are prepared to transition from school to work. Key Performance Measures ! Students reporting satisfaction with the transition from school to work skills they acquired ! Employers reporting satisfaction with new employees: Academic Skills ! Employers reporting satisfaction with new employees: Technical Skills ! Employers reporting satisfaction with new employees: Work Habits and Attitudes ! Graduates successfully achieving placement in a related field, continuing education or military duty ! Vocational Technological Education programs achieving approved status on performance measures and standards ! Vocational Technological Education programs achieving provisional status on performance measures and standards ! Vocational Technological Education programs achieving unapproved status on performance measures and standards FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A Baseline 95% 95.5% +2% 95.7% +4% 95.8% +6% 95.9% 95.5% 96% 96.5% 96.8% 96.9% 90% 92% 92.5% 93% 93.5% 65% 30% 62% 70% 34% 58% 75% 43% 50% 80% 85% 52% 60% 42% 35% ! Schools that have completed a School Report Card and are available in hard copy and through the World Wide Web Site. ! School Report Card inquiries on the World Wide Web Site. ! Completion of school level academic, statistical and financial databases ! Error-free ADE databases ! Completion of telecommunications connectivity to state's education sites ! Sub-recipients using the automated application ! Accuracy and timeliness of Agency's internal commoncore data ! Data transmittal errors per total electronic transmittals from Agency to AFIS ! Schools that conduct on-line data transfer with the ADE ! Accuracy of information entered in the accounting/finance system ! Data transmittal errors per total transmissions ! Audits resolved within six months ! Monitoring resolved with in six months ! District & schools receiving 90 day letter ! Districts that come into compliance in 90 days ! Districts funding withheld for non-compliance EDA.1 25% 75% 85% 95% 100% N/A Baseline 85% 90% 99.9% 50% 25% 15% 10% 0.1% 10% 25% 50% 75% 100% 50% 90% 95% 99% 99% 50% 40% 30% 20% 10% 60% 75% 90% 95% 100% 30% 50% 75% 95% 100% N/A Baseline -5% -10% -15% N/A Baseline +5% +10% +15% 0 0 0 1 0 PROGRAM SUMMARY Contact: Richard Wiggall, Director Phone: 542-8227 8% 8% 7% 6% 5% A.R.S. Title 15 Program Mission: To implement a general and uniform financial system for all publicly funded common and high schools, to implement Charter Schools funding and to collect data that will assure such implementation. Program Description: FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 95.5% 100% 100% 100% 100% 73,000 91,250 94,900 95,550 102,200 10% 40% 70% 100% 100% 10% 40% 95% 99% 99% 65% 75% 85% 100% 100% The School Finance Program provides state aid through the funding formulas; and collects and provides accurate financial, student, transportation and staffing data; determines and facilitates the districts' compliance with budget and expenditure limits; assists districts in complying with state law and federal regulations and responds to requests for data. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FY1998 Estimate FY1999 Estimate 1,913,475.0 2,050,389.0 2,137,753.0 0.0 38,040.0 73,934.4 35,018.9 859.0 0.0 103,550.6 0.0 0.0 2,052,044.0 2,089,288.0 2,211,687.0 FTE Positions u Goal 5 - To continuously monitor and improve those procedures that ensure the proper allocation, distribution and expenditure of all funds. Page 444 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected SCHOOL FINANCE u Goal 4 - To establish and maintain a system to disseminate accurate and timely information to the public relating to academic performance and the use of resources at the school level to ensure school level accountability. Key Performance Measures Key Performance Measures 17.0 17.0 16.0 This Program Contains the following Subprograms: 4 Basic State Aid 4 Other Formula Programs Department of Education Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS 4 School Finance Administration and Research EDA.1.1 SUBPROGRAM SUMMARY BASIC STATE AID Contact: Richard Wiggall, Director Phone: 542-8227 A.R.S. Title 15 Subprogram Mission: According to state law and regulations, to administer state aid to all publicly funded common high schools, and Charter Schools. Subprogram Description: Basic State Aid: is a component of equalization assistance which is designed to provide equity among districts in expenditures and is determined by a statutory formula which takes into account three major variables: 1) student count (prior year Average Daily Membership (ADM); 2) base-level dollar amount per pupil; and 3) assessed valuation of the property in the school district. Increases in student count create greater need for equalization assistance, while increases in assessed valuation will decrease the need for equalization assistance. The assistance for students in county jails and juvenile detention centers is included. The majority of funding for students from unorganized territories and Certificates of Educational Convenience (CEC-B) students is included with equalization assistance. The General Fund appropriation for basic state aid indicated above reflects the major portion of the estimated total requirement for equalization assistance. The difference between the estimated total amount required and the General Fund amount appropriated for basic state aid is funded by county equalization assistance and the expendable income derived from the Permanent Common School Fund. Charter Schools (State Board of Education) are funded based on a statutory formula which takes into account two major variables: 1) current year ADM, and 2) base level dollar amount per pupil. Components of the school finance formula that affect Equalization Assistance are the following: Small School Weights, Rapid Decline, Limited English Proficiency Weight, Special Education Weight, K-3 Weights, Audit Costs, Special Adjustments for Tuition Loss, Teacher Experience Index, Sudden Growth, Transportation, Open Enrollment Costs, Career Ladders, Optional Performance Incentive Program, Small District Adjustment, Excess Utilities, Energy-saving Devices, Excess Insurance, Desegregation, and Dropout Prevention. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FY1998 Estimate FY1999 Estimate 1,772,338.0 1,882,529.0 1,959,926.0 0.0 38,040.0 73,934.4 35,018.9 859.0 0.0 0.0 0.0 0.0 1,807,356.0 1,921,428.0 2,033,860.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To ensure district expenditure limits conform with current law. Performance Measures ! Provide budget forms and Education FY 1997 Actual July 1 FY 1998 Expected July 1 FY 1999 Expected June 15 FY 2000 Expected June 1 FY 2001 Expected budget worksheets to districts and Charter Schools by June 15th ! Calculate preliminary budget year limits for existing districts and Charter Schools, using applicable data and state law, no later than May 15th ! Calculate components of the equalization base to ensure that new Charter Schools are included on the next scheduled payment July 9 April 15 April 15 April 15 April 15 85% 90% 95% 100% 100% u Goal 2 - To apportion funds for publicly funded common and high schools and Charter Schools and to distribute detailed apportionment reports. (Starting FY 2000, the apportionment will be based on a new system making it longer to receive payment reports.) FY 1997 Actual Performance Measures ! Applicable payment months 95% FY 1998 Expected 95% FY 1999 Expected FY 2000 Expected 100% 95% FY 2001 Expected 100% where reports are distributed by the 12th of the month. EDA.1.2 SUBPROGRAM SUMMARY OTHER FORMULA PROGRAMS Contact: Richard Wiggall, Director Phone: 542-8227 A.R.S. Title 15 Subprogram Mission: To distribute additional state funds to applicable publicly funded common and high schools, and Charter Schools in an accurate and timely manner; to provide support to publicly funded common and high schools, and Charter Schools applying for federal assistance related to the general operations of the schools. Subprogram Description: The other formula assistance to school districts includes statutory formula programs that provide general assistance to school districts as follows: 1) Additional State Aid, known as the homeowners rebate, a tax relief program for Class 5 property (residential). The state will pay 35% for a homeowners' primary school district tax liability up to $500 as provided in A.R.S. §15-972. Factors that influence Additional State Aid include: Class 5 assessed value growth and the average increase in school district tax rates. All districts are eligible for Additional State Aid. 2) Assistance to School Districts, which educates children whose parents or legal guardians are employed by, and housed at, one of the state institutions as prescribed in A.R.S. §15-976. 3) Certificates of Educational Convenience provide assistance to school districts that have students that are placed by the State in group homes in the districts as provided by A.R.S.§15-825. 4) Impact Aid (P.L. 103382), federal monies to assist districts that have non-taxable federal land. The funds are provided directly to the districts by the federal government. 5) Special Education Residential and Institutional Vouchers provide assistance to Residential and Institutional facilities for special education students placed in these facilities by various State agencies as provided in A.R.S. §§15-1181 - 1186, and A.R.S. §§15-1201 -1204. 6) Department of Juvenile Corrections provides Educational Assistance for students under age 18 and children with disabilities under age 21, placed by the State as provided in A.R.S. §§15-1371 - 1372. June 1 Department of Education Page 445 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY1998 Estimate FY1999 Estimate 140,462.8 0.0 0.0 103,550.6 167,186.0 0.0 0.0 0.0 177,133.9 0.0 0.0 0.0 data collected by the School Finance Unit is used for four basic purposes: 1) calculate the apportionment of state aid; 2) produce the Superintendent's annual financial report; 3) report data to the National Center of Education Statistics; and 4) respond to requests for statewide and district data from program within the Arizona Department of Education, the Legislature, the Governor's Office, other state agencies, federal agencies, school districts, and the public. 244,013.4 167,186.0 177,133.9 Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions 0.0 0.0 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u Goal 1 - To provide timely and accurate payment for other State formula programs. Performance Measures ! Months when residential and FY 1997 Actual 17% FY 1998 Expected 50% FY 1999 Expected 60% FY 2000 Expected 70% FY 2001 Expected FY 1997 Actual 21% FY 1998 Expected 18% FY 1999 Expected 15% FY 2000 Expected 12% FY 2001 Expected 10% reviewed. SUBPROGRAM SUMMARY EDA.1.3 SCHOOL FINANCE ADMINISTRATION AND RESEARCH Contact: Richard Wiggall, Director Phone: 542-8227 674.2 0.0 0.0 0.0 675.1 0.0 0.0 0.0 692.7 0.0 0.0 0.0 Program Total 674.2 675.1 692.7 FTE Positions 17.0 17.0 16.0 u Goal 1 - To collect and provide accurate attendance data and enrollment information for publicly funded common and high schools and Charter Schools in a timely manner. FY 1997 Actual Performance Measures ! Districts/Charter Schools submitting ADM in electronic form ! Districts submitting Special Education Census in electronic form ! Districts revising final ADM after June 1 ! Districts revising final Special Education Census after April 15 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 68% 75% 85% 99% 99% 51% 56% 85% 99% 99% 6% 5% 3% 3% 1% 25% 20% 15% 10% 5% u Goal 2 - To assure that accurate and timely payments are made to publicly funded, appropriate educational entities and programs. A.R.S. Title 15 Subprogram Mission: To collect and provide accurate information on publicly funded common, high schools, and Charter Schools in a timely manner and to assist publicly funded common, high schools, and Charter Schools in complying with State and Federal Laws and Regulations. Subprogram Description: The School Finance subprogram collects, processes and utilizes student, employee and financial data from public school districts. The subprogram also collects data on private schools. The School Finance Unit implements the funding formula by: 1) calculating and apportioning state aid and other formula funding payments; 2) providing technical assistance to school districts and Charter Schools in meeting compliance with the reporting and funding requirements; 3) conducting training workshops in student attendance and special education census; 4) advising and consulting with the Auditor General in the revision of the Uniform System of Financial Records and State Board procurement rules; and 5) conducting research and analyzing various components of the funding formula. The State level requirements of the federal P.L. 103-382 are performed by the School Finance Unit and consist of reviewing the school district applications and calculating disparity tests as required by the federal law. The financial and statistical Page 446 FY1999 Estimate Subprogram Goals and Performance Measures: u Goal 2 - To assure that Federal Impact Aid (P.L. 103-382) applications prepared by the districts provide accurate financial and enrollment information to the U.S. Department of Education. ! Errors noted for applications FY1998 Estimate 80% institutional voucher payment requisitions were submitted to Accounting by the 20th of the month Performance Measures ($ Thousands) FY1997 Actual FY 1997 Actual Performance Measures ! School districts/Charter Schools paid accurately according to legislatively established schedule ! Programs being paid according to schedule EDA.2 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 99% 99% 99% 99% 99% 90% 95% 99% 99% 99% PROGRAM SUMMARY ACADEMIC FOUNDATIONS Contact: Dr. Billie J. Orr, Associate Superintendent Phone: 542-3504 Contact: Mary Lewkowitz, Director Phone: 542-5212 A.R.S Laws 1990, Chapter 233 Program Mission: To promote attainment of high academic standards and technical skills in Arizona schools through multiple learning opportunities for all students. Program Description: The Academic Foundations program focuses on improving student Department of Education Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS achievement through academic and technical skill attainment and transition from school to careers. Program initiatives include the promotion of educational reform through full implementation of the Arizona Academic Standards; student assessment; school accountability; vocational technological education; professional development for teachers and administrators; program evaluation, improvement and support; research; and reliable data collection and reporting. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 8,664.7 0.0 118.1 19,850.9 15,286.8 0.0 153.8 24,671.2 17,406.4 0.0 153.8 24,671.2 Program Total 28,633.7 40,111.8 42,231.4 FTE Positions 74.0 76.8 76.3 ! Academic Standards presentations ! Constituents completing the Arizona Standards presentation evaluation form expressing that the information received was clear and understandable Arizona Academic Standards Student Assessment and School Accountability School to Work SUBPROGRAM SUMMARY ARIZONA ACADEMIC STANDARDS Contact: Carolyn R. Watson, Director Phone: 542-1579 80% 90% 99% 99% Performance Measures FY 1997 Actual ! Schools who have sent teams N/A FY 1998 Expected 15% FY 1999 Expected FY 2000 Expected 30% 45% FY 2001 Expected 60% to Standards Advocate Team Training u Goal 3 - To promote curriculum alignment to and implementation of, all Arizona Academic Standards. FY 1997 Actual ! School districts and charter N/A FY 1998 Expected 70% FY 1999 Expected FY 2000 Expected 80% 90% FY 2001 Expected 95% To assess all students and to collect, analyze and distribute reliable test data and public K-12 school accountability information. To provide services to educators to assist K-12 students in the attainment of high scholastic achievement through rigorous stateadopted academic standards. Subprogram Description: Provide professional development to Arizona educators in the implementation of the Arizona Academic Standards. Educate the public as well to understand the new academic requirements for all students in Arizona schools. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 616.2 0.0 0.0 2,324.8 678.1 0.0 0.0 7,608.1 447.9 0.0 0.0 7,608.1 Program Total 2,941.0 8,286.2 8,056.0 FTE Positions 12.9 13.4 8.9 Subprogram Goals and Performance Measures: u Goal 1 - To provide vision, clarity and understanding of the Arizona Academic Standards. Education N/A Subprogram Mission: Subprogram Mission: FY 1997 Actual 30 A.R.S. 15-741 and 746 A.R.S. 15-741 and 741.01 Performance Measures 60 SUBPROGRAM SUMMARY EDA.2.2 STUDENT ASSESSMENT AND SCHOOL ACCOUNTABILITY Contact: Kelly Powell, Director Phone: 542-5031 Research and Evaluation General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 95 schools that indicate alignment and implementation of curriculum standards on the District Assessment Plan This Program Contains the following Subprograms: EDA.2.1 75 u Goal 2 - To develop and expand academic standards education capacity in teachers and other school/community leaders. Performance Measures 4 4 4 4 N/A FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected Subprogram Description: This program provides for the collection and reporting of statewide student achievement data through administration of both a nationally standardized, norm-referenced achievement test and a test of the Arizona Academic Standards, developed in conjunction with Arizona educators. Information on student academic achievement and other measures of school accountability are collected, analyzed and disseminated to educators, policy makers and the public through the annual publication of the School Report Cards and various other information products. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 609.4 0.0 0.0 0.0 3,338.1 0.0 0.0 0.0 5,134.7 0.0 0.0 0.0 Program Total 609.4 3,338.1 5,134.7 FTE Positions 0.0 3.0 10.5 Subprogram Goals and Performance Measures: u Goal 1 - To assess all students fairly and objectively on achievement tests. Department of Education Page 447 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Grades tested on AIMS N/A N/A 1 4 4 ! Students tested on NRT 85% 90% 95% 98% 99% Subprogram Description: u Goal 2 - To disseminate accurate and timely information to ensure school-level academic accountability. FY 1997 Actual Performance Measures ! Schools receiving report cards 95.5% FY 1998 Expected 100% FY 1999 Expected FY 2000 Expected 100% 100% FY 2001 Expected 100% by end of school year EDA.2.3 SUBPROGRAM SUMMARY RESEARCH AND EVALUATION Contact: Kelly Powell, Director Phone: 542-5031 P.L. 100-77 Subprogram Mission: To support the research and evaluation needs of the Arizona Department of Education (ADE). Subprogram Description: Research and Evaluation (R&E) supports the mission and goals of the ADE and the research requirements of new and existing education laws by providing quality statistical analysis and research information in a timely, accurate and objective manner. Internal, on-demand research support is provided to all ADE program areas by coordinating computer training; developing and implementing research designs; performing data collection, analysis and evaluation; summarizing results; and producing research reports. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate leadership, technical assistance and resources, which prepare all students for transition from school to careers through meaningful academic and workforce preparation. FY1999 Estimate 246.9 0.0 97.1 46.1 225.3 0.0 132.2 50.3 138.2 0.0 132.2 50.3 Program Total 390.1 407.8 320.7 FTE Positions 8.1 10.1 6.7 School To Work represents the statewide Vocational Technological Education (VTE) programs that prepare all students with job related and academic competencies. School To Work is designed to prepare individuals for continuing education and transition to employment in current or emerging occupations. (VTE) programs at the secondary level provide technically trained high school graduates for current and emerging occupations in the workplace. The School To Work Division coordinates service for vocational technological research, curriculum development and dissemination, professional development, evaluation, and seamless transition to community colleges. The federal Carl D. Perkins Vocational and Applied Technology Education Act of 1990 funds provide direct services through funded projects for program improvement and Tech Prep. The vocational technological curriculum design is based on a coherent sequence of instruction and reflects the actual needs of the labor market. Professional development improves instructional techniques and strategies; promotes partnerships with business and industry; and provides state-of-the-art occupational skill, and on-the-job experience for teachers. A unique component of the School To Work program is a focus on high academic standards and technical/employability skills. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 11,685.6 0.0 21.6 17,012.8 Program Total 24,693.2 28,079.7 28,720.0 FTE Positions 53.0 51.3 50.3 Subprogram Goals and Performance Measures: u Goal 1 - To assure that students completing VTE programs are prepared to make an effective transition from school to work and to advanced educational opportunities. u Goal 1 - To provide effective research consultation to all ADE programs through research designs, data collection and analysis. ! High school graduates that Performance Measures ! Managers satisfied with research designs, data collection and analysis ! Original research projects ultimately adopted as law or education policy EDA.2.4 FY 1999 Expected FY 2000 Expected FY 2001 Expected 70% 85% 95% 100% 100% N/A 1 2 3 4 complete a VTE program ! Special population VTE students completing VTE programs ! VTE students enrolled in secondary and post-secondary Tech Prep programs ! Students participating in workplace experiences (Co-op) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 30% 31% 32% 32% 33% 39% 40% 41% 41% 42% 33% 35% 36% 37% 38% 4,600 5,000 5,100 5,100 5,150 u Goal 2 - To increase overall student and employer satisfaction of VTE completers. SUBPROGRAM SUMMARY SCHOOL TO WORK Contact: Mary Lewkowitz, Director Phone: 542-5212 Performance Measures ! Responding employers Subprogram Mission: To expand access to extraordinary education by providing Page 448 FY1999 Estimate 11,045.3 0.0 21.6 17,012.8 Performance Measures FY 1998 Expected FY1998 Estimate 7,192.2 0.0 21.0 17,480.0 Subprogram Goals and Performance Measures: FY 1997 Actual ($ Thousands) Funding and FTE Amounts: surveyed that are satisfied with VTE completers (academic skill attainment) ! Responding employers surveyed that are satisfied with Department of Education FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 95.0% 95.5% 95.6% 95.7% 95.8% 95.5% 96% 96.5% 96.5% 97% Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS VTE completers (technical skill attainment) ! Responding employers surveyed that are satisfied with VTE completers (work habit and attitude) EDA.3.1 90% 91% 92% 93% 94% u Goal 3 - To provide leadership and support to VTE professionals in implementing quality VTE programs. FY 1997 Actual Performance Measures ! Average Professional 4.1 FY 1998 Expected FY 1999 Expected 4.15 Subprogram Mission: FY 2001 Expected 4.3 4.4 Development participant's satisfaction on a scale of 1-5 FY 1997 Actual FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 4.0 4.1 4.2 4.3 11 20 43 69 100 Development participant's satisfaction with training on a scale of 1-5 ! Schools implementing Career Pathways EDA.3 FY 1998 Expected To improve the academic achievement of students by attracting and retaining talented teachers, compensating their excellence and motivating them to perform at increasingly higher levels. Subprogram Description: u Goal 4 - To provide leadership and support for LEA implementation of a Career Pathways System. Performance Measures ! Average Professional CAREER LADDERS Contact: Dr. Charles Wiley, Manager Phone: 542-2746 A.R.S. 15-918 FY 2000 Expected 4.2 SUBPROGRAM SUMMARY PROGRAM SUMMARY PROFESSIONAL DEVELOPMENT Contact: Caryn R. Shoemaker, Director Phone: 542-5529 The Arizona Career Ladder program is a multi-faceted, performance-based incentive plan for teachers and other school personnel which supports the improvement of student achievement. For teachers, placement and advancement on a hierarchical career ladder is based on demonstrated performance of teaching skills, student academic progress and instructional responsibilities; compensation is based on placement level. The program supports and encourages collaboration and teamwork, and provides opportunities for leadership and professional growth. The program allows for additional incentive programs for other personnel at the school or district level and provides for awards based upon group, team, school or district. ($ Thousands) Funding and FTE Amounts: FY1997 Actual A.R.S. 15-203, 15-534, 15-918 Program Mission: To assure that teachers and administrators are well prepared to help students meet and exceed Arizona's Academic Standards. Program Description: The Professional Development Unit verifies the educational credentials of teachers and administrators through evaluation of transcripts and standard assessments; investigates criminal history and complaints of immoral or unprofessional conduct; and encourages continual professional growth through incentive and recognition programs. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,067.7 0.0 100.4 191.0 1,206.2 0.0 147.8 260.9 1,606.8 932.5 147.8 260.9 Program Total 1,359.1 1,614.9 2,948.0 FTE Positions 34.0 35.0 36.0 This Program Contains the following Subprograms: 4 Career Ladders 4 Certification/Investigation 4 Professional Evaluation And Recognition Education General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 78.8 0.0 0.0 0.0 131.1 0.0 0.0 0.0 131.4 0.0 0.0 0.0 Program Total 78.8 131.1 131.4 FTE Positions 1.0 1.0 1.0 Subprogram Goals and Performance Measures: u Goal 1 - To attract and retain talented teachers. Performance Measures ! Teachers participating in approved Career Ladder programs ! Career Ladder teachers continuing in Career Ladder Program ! Academic Achievement rates of approved Career Ladder Programs FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 59% 61% 63% 65% 67% N/A 95% 96% 97% 98% N/A Baseline +5% +10% +15% u Goal 2 - To improve teacher performance. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Participant teachers advancing 36.8% 37.2% 37.5% 38% 38.5% on the Career Ladder ! Participant teachers performing at current level or higher on the Career Ladder 95.5% 95.4% 95.6% 95.8% 96% Department of Education Page 449 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS EDA.3.2 programs such as Teacher of the Year and the Christa McAuliffe Fellowship. SUBPROGRAM SUMMARY CERTIFICATION/INVESTIGATION Contact: R. Berkley Lunt, Manager Phone: 542-3304 ($ Thousands) Funding and FTE Amounts: FY1997 Actual A.R.S. 15-203 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Mission: To certify qualified persons as education professionals who provide high quality education and to protect the safety and welfare of Arizona's students. FY1998 Estimate FY1999 Estimate 251.0 0.0 0.0 191.0 284.8 0.0 0.0 260.9 1,375.1 0.0 0.0 260.9 Program Total 442.0 545.7 1,636.0 FTE Positions 7.0 5.0 8.0 Subprogram Description: The Certification subprogram consistently and accurately enforces the State Board of Education rules and regulations and state statutes governing the certification of professional educators in the state; issues appropriate certificates and evaluation reports to applicants for certification in a timely manner; investigates and coordinates certification complaints through the Professional Practices Advisory Committee and/or hearing officers and through the State Board of Education in a professional and timely manner; and screens applicants for certification based on criminal conviction records received as a result of fingerprint reports from the Arizona Department of Public Safety and the Federal Bureau of Investigation. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 737.9 0.0 100.4 0.0 790.3 0.0 147.8 0.0 100.3 932.5 147.8 0.0 Program Total 838.3 938.1 1,180.6 FTE Positions 26.0 29.0 27.0 Subprogram Goals and Performance Measures: u Goal 1 - To promptly and accurately process applications for, and respond to inquiries about, certification. Performance Measures ! Customers satisfied with FY 1997 Actual 75% FY 1998 Expected 81% FY 1999 Expected 83% FY 2000 Expected FY 2001 Expected 85% 87% services SUBPROGRAM SUMMARY EDA.3.3 PROFESSIONAL EVALUATION AND RECOGNITION Contact: Caryn R. Shoemaker, Director Phone: 542-5529 A.R.S. 15-203 A.18, 20, 21, 23 Subprogram Mission: To validate and recognize the professional knowledge and performance of education professionals that increases student achievement. FY 1997 Actual Performance Measures ! Teachers from board approved FY 1998 Expected N/A FY 1999 Expected FY 2000 Expected N/A Baseline N/A FY 2001 Expected N/A programs who pass proficiency assessments EDA.4 PROGRAM SUMMARY ACADEMIC ASSISTANCE Contact: Kathryn Kilroy, Chief of Administrative Phone: 542-5962 Contact: Michael Hughes, Assoc SupT Phone: 542-7461 A.R.S. 15 et. seq. Program Mission: To promote the development and implementation of extraordinary education for all learners to reach higher levels of academic achievement, workplace skills and effective participation in society. Program Description: The Academic Assistance program provides funding, technical assistance and resource coordination to local educational agencies, and public and private organizations in their administration of preschool to adult programs for special populations. It also provides professional development opportunities to teachers and administrative professionals and supports local efforts focused on parental and community involvement. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 31,107.6 0.0 105.3 157,774.7 40,519.9 0.0 34.4 198,030.0 39,095.8 0.0 34.4 197,950.3 Program Total 188,987.6 238,584.3 237,080.5 FTE Positions 124.1 128.9 128.7 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds This Program Contains the following Subprograms: Subprogram Description: The Professional Evaluation and Recognition Subprogram verifies basic skills of reading, grammar and mathematics of teachers and administrators who apply for certification through a written assessment. It also recognizes exceptional performance through Page 450 Subprogram Goals and Performance Measures: u Goal 1 - To continually improve the quality of teacher preparation through implementation of a professional development plan for teachers and administrators. 4 Early Childhood Programs 4 Migrant Children Education 4 Indian Education Department of Education Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS 4 Homeless Education 4 4 4 4 4 4 4 4 4 4 4 4 4 EDA.4.2 Limited English Proficiency SUBPROGRAM SUMMARY MIGRANT CHILDREN EDUCATION Contact: Ralph Romero, Director Phone: 542-7462 Special Education Program Development Special Education Assistance to Schools LEA Grants and School Improvement (Title I) P.L. 103-382 Foreign Language Assistance Subprogram Mission: Innovative Educational Strategies (Title VI) To impact teaching and learning in K-12 classrooms so that migrant students achieve high academic success. Eisenhower Professional Development (Title II) Gifted Education Single Parents and Displaced Homemakers Subprogram Description: Workforce Development The Migrant Education Program is a federally funded, stateoperated program under the Improving America's School Act (IASA) that provides supplemental program services to the children, ages 3 through 21, of seasonal or temporary agricultural workers. In Arizona, the program delivers services primarily through local educational agencies who design programs to meet the unserved needs of children residing in their area. To facilitate broader services, some provisions are delivered through statewide models which, in particular, are designed to meet the credit accrual and informational needs for students. Adult Education Family Literacy Youth Support Research EDA.4.1 SUBPROGRAM SUMMARY EARLY CHILDHOOD PROGRAMS Contact: Carrie Fleming, Manager Phone: 542-4963 ($ Thousands) Funding and FTE Amounts: A.R.S. 15-715 FY1997 Actual FY1998 Estimate FY1999 Estimate Subprogram Mission: To impact teaching and learning in preschool through third grade so that all students achieve high academic success. Subprogram Description: This program appropriates and provides discretionary funding to local educational agencies that offer instructional programs, for pupils in preschool through grade three, that are developmentally appropriate. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 14,110.6 0.0 0.0 1.3 19,475.3 0.0 0.0 0.0 19,483.2 0.0 0.0 0.0 Program Total 14,111.9 19,475.3 19,483.2 FTE Positions 5.7 5.7 5.7 Subprogram Goals and Performance Measures: u Goal 1 - To provide leadership and support to local educational agencies and communities in implementing development programs that help Arizona's young children achieve success in school. Performance Measures ! Parents participating in Even Start Programs that are achieving educational/employment gains ! Children demonstrating readiness to enter school ! Children sustaining gains as indicated by academic test scores Education FY 1997 Actual FY 1998 Expected FY 1999 Expected 0.0 0.0 0.0 7,012.8 0.0 0.0 0.0 5,716.4 0.0 0.0 0.0 5,716.4 Program Total 7,012.8 5,716.4 5,716.4 FTE Positions 5.3 0.0 0.0 Subprogram Goals and Performance Measures: ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Expected FY 2001 Expected 26% 30% 34% 36% 40% 80% 82% 84% 86% 88% N/A Baseline +3% +6% +10% u Goal 1 - To identify eligible migrant students and track their participation in programs designed to enable them to achieve high academic success. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Migrant students achieving N/A Baseline +2% +4% +6% state standards ! Migrant students participating in the program 76% 82% 85% 88% EDA.4.3 80% SUBPROGRAM SUMMARY INDIAN EDUCATION Contact: Kathryn Stevens, Manager Phone: 542-4392 A.R.S. 15-201 Subprogram Mission: To promote leadership, education and training to schools, agencies and governments that are responsible for the quality education of Arizona's American Indian children. Subprogram Description: The Indian Education subprogram utilizes state and federal funds to maximize teaching and learning levels while validating the culture and linguistic identity of American Indian students and adults and to promote general public understanding of Indian education. Department of Education Page 451 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Through programs funded by the U.S. Department of Education and Bureau of Indian Affairs, the subprogram's activities include publications, school districts/tribal supplementary education assistance, and a variety of public education and outreach activities. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 467.7 0.0 0.0 0.0 467.7 0.0 0.0 0.0 467.7 Program Total 467.7 467.7 467.7 FTE Positions 0.5 0.5 0.5 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 0.0 0.0 382.9 Program Total 355.6 382.9 382.9 FTE Positions 0.5 0.5 0.5 Subprogram Goals and Performance Measures: u Goal 1 - To increase the number of homeless students meeting the state standards. FY 1997 Actual u Goal 1 - To encourage tribal/community collaborations in order to improve the academic performance of American Indian students. ! Participating students meeting ! Students participating in FY 1998 Expected FY 1999 Expected N/A Baseline +2% FY 2000 Expected +4% FY 2001 Expected +6% collabotaros-sponsored activities that demonstrate mastery of academic and workplace standards EDA.4.4 FY1999 Estimate 0.0 0.0 0.0 382.9 Performance Measures FY 1997 Actual FY1998 Estimate 0.0 0.0 0.0 355.6 Subprogram Goals and Performance Measures: Performance Measures ($ Thousands) Funding and FTE Amounts: state standards in language arts and mathematics as assessed by the LEA ! Students in appropriate grade for age EDA.4.5 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 61% 74% 76% 78% 80% 81% 94% 95% 96% 97% SUBPROGRAM SUMMARY LIMITED ENGLISH PROFICIENCY Contact: Catherine Mayorga, Manager Phone: 542-5510 SUBPROGRAM SUMMARY A.R.S. 15-751;15 -756 HOMELESS EDUCATION Contact: Gary Fortney, Coordinator Phone: 542-3267 Subprogram Mission: To provide technical assistance to school personnel in planning and implementing second language programs in order to develop English language proficiency and increase the academic achievement of Limited English Proficient (LEP) students. P.L. 103-382 Subprogram Mission: To ensure that homeless children and youth have access to a free, appropriate public education, comparable to that provided to the children of any Arizona resident and consistent with Arizona's mandatory school attendance laws. Subprogram Description: Title VII-B, of the Stewart B. McKinney Homeless Assistance Act requires equal access to education for homeless children and provides funds for state and local activities to provide such access. The Academic Support Division (ASD) develops and implements a state plan for educating homeless children and youth, and provides technical assistance to local education agencies, (LEAS) and public and private social service agencies on appropriate services for homeless children. The ASD also provides and administers grants to local education agencies to provide direct educational and support services to homeless children and youth. Subprogram Description: The Limited English Proficiency Program is a federal and statefunded program authorized under the Improving America's School Act (IASA) and Civil Rights Act that provides technical assistance to school personnel with a Limited English Proficient student population. Under state law, each local education agency that has limited English proficient pupils shall provide programs of bilingual instruction or English as a Second Language instruction, or in selected situations, English language instruction based on an individualized education program for that student. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 62.2 0.0 0.0 1,405.6 0.0 0.0 0.0 3,254.1 0.0 0.0 0.0 3,254.1 Program Total 1,467.8 3,254.1 3,254.1 FTE Positions 4.1 1.5 1.5 Subprogram Goals and Performance Measures: u Goal 1 - To increase the percent of Limited English Proficient (LEP) students exiting programs through reassessment. Page 452 Department of Education Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures FY 1997 Actual ! Students with three years of program services exiting proficient in English ! Students achieving reassessment criteria ! Students annually exiting program with proficiency in English FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A Baseline +2% +4% +8% u Goal 2 - To increase compliance with state and federal special education statutes and regulations. 30% 35% 36% 38% 40% Performance Measures 2.8% 3.5% 4% 6% 10% ! Schools participating in SUBPROGRAM SUMMARY EDA.4.6 SPECIAL EDUCATION PROGRAM DEVELOPMENT Contact: Dr. Kathryn A. Lund, State Director Phone: 542-3084 A.R.S. Title 15 FY 1997 Actual 87% FY 1998 Expected N/A FY 1999 Expected 75% FY 2000 Expected 80% FY 2001 Expected 82% Collaborative Compliance Program Review that meet the "intent of the law" in 4 out of 6 compliance areas. (P.L. 10517 was signed into law on June 4, 1997 which changed requirements. The 1998 school year focused on training on these new requirements rather than compliance activities.) u Goal 3 - To increase the capacity of professionals and parents of students with disabilities to support student learning. Subprogram Mission: To promote the development and implementation of extraordinary education through training, technical assistance and monitoring so that students with disabilities reach higher levels of academic achievement, workplace skills and effective participation in society. Subprogram Description: This section ensures educational excellence for students with disabilities between the ages of three and 22 years by promoting the achievement of individual student goals and, to the extent appropriate, state education standards. The initiatives that support this mission are: Accountability and Documentation, Administrative Support, Assistive Technology, Child Find, Conflict Resolution, Comprehensive System of Personnel Development, Guidance and Support, Parent/Professional Collaboration, Preschool, School-to-Adult-Life Transition, and Secure Care Education. Performance Measures ! Participants indicating that training opportunities were helpful in improving services to students (Sampling) ! Mean rating of the quality of assistance of constituents who contact the ADE/ESS to request information FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 99% 95% 96% 97% 98% 4.7 4.7 4.5 4.5 4.7 SUBPROGRAM SUMMARY EDA.4.7 SPECIAL EDUCATION ASSISTANCE TO SCHOOLS Contact: Dr. Kathryn A. Lund, State Director Phone: 542-3084 A.R.S. Title 15 Subprogram Mission: ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,138.7 0.0 33.9 2,088.3 3,297.1 0.0 34.4 6,731.4 2,284.1 0.0 34.4 6,731.7 Program Total 3,260.9 10,062.9 9,050.2 FTE Positions 61.0 61.4 61.2 Subprogram Goals and Performance Measures: u Goal 1 - To improve the achievement of students with disabilities toward Individualized Education Program (IEP) goals and State Education Standards. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! IEP goals achieved by students N/A 65% 70% 72% 74% ! Students whose IEPs address N/A Baseline +10% +25% 98% math, reading and written expression State Standards Education To promote the development and implementation of extraordinary education through the proper allocation, distribution and monitoring of federal and state funds so that students with disabilities reach higher levels of academic achievement, workplace skills and effective participation in society. Subprogram Description: The Section distributes formula-driven grants, focused-issue grants and state-appropriated funds. Grants are monitored through amendments, cash management reports, audits and other reporting requirements as identified in specific awards. The initiatives that support this mission are: Fund Management, Guidance and Support, School-to-Adult-Life Transition, and Residential and Institutional Vouchers. Federal Entitlement Funds are formuladriven funds under the Individuals with Disabilities Education Act (IDEA) for general special education and preschool special education to support excess costs of educating students with disabilities. Special Education Placement and Residential Education Voucher Fund: Education costs of students placed in private institutions by the Department of Economic Security, Department of Corrections, Department of Juvenile Corrections, Department of Health Services and Juvenile Courts, as provided by A.R.S. §15-1182, Laws 1990, Ch. 164. Special Education Institutional Voucher Fund: Education costs of students attending the Arizona School for the Deaf and the Blind (ASDB), children hospitalized in the Arizona State Hospital (ASH) and children in developmentally disabled programs operated by the Department of Health Services, in accordance with A.R.S. §15-1202. Additional funds to schools to provide extended school-year programs for Department of Education Page 453 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS disabled students as provided by A.R.S. §15-881. Residential Placement Training and Residential Emergency Fund for use when the Department of Economic Security or Department of Health Services lacks funds to place students as per Laws 1991, Ch. 173. Supplemental Additional IDEA: Funds to schools that are experiencing rapid growth in the population of preschool children with disabilities, or that are initiating or expanding services in order to comply with state and federal statutes relating to preschool special education. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 94,211.5 0.0 0.0 0.0 116,065.3 0.0 0.0 0.0 116,065.3 Program Total 94,211.5 116,065.3 116,065.3 FTE Positions 22.4 32.7 32.7 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate Subprogram Goals and Performance Measures: 9,979.3 0.0 0.0 36,017.5 10,869.5 0.0 0.0 40,245.3 10,418.0 0.0 0.0 40,245.3 u Goal 1 - To increase the number of Title I schools providing appropriate research-based instruction and exhibiting characteristics of effective school-based management. Program Total 45,996.8 51,114.8 50,663.3 Performance Measures FTE Positions 0.0 0.0 0.0 FY 1997 Actual ! Title I participants achieving Subprogram Goals and Performance Measures: u Goal 1 - To improve the effectiveness of the entitlement grant process. Performance Measures ! Average days from receipt of FY 1997 Actual 60 FY 1998 Expected 50 FY 1999 Expected 40 FY 2000 Expected EDA.4.9 FY 2001 Expected 30 state standards. ! Schools implementing schoolwide programs demonstrating effective researched based practices 30 document to approval SUBPROGRAM SUMMARY EDA.4.8 LEA GRANTS AND SCHOOL IMPROVEMENT (TITLE I) Contact: Bill Scheel, Manager Phone: 542-7472 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A Baseline +2% +4% +6% N/A 60% 70% 80% 50% SUBPROGRAM SUMMARY FOREIGN LANGUAGE ASSISTANCE Contact: Catherine Mayorga, Manager Phone: 542-5510 R7-2-301 Subprogram Mission: To promote foreign and/or Native American language proficiency among students. Subprogram Description: P.L. 103-382 Subprogram Mission: To support the implementation of Arizona's System of School Support in order to impact teaching and learning in K-12 classrooms so that educationally disadvantaged students achieve high academic success. Subprogram Description: Title I, under the Improving America's School Act (IASA), provides financial assistance to local educational agencies to meet the needs of special educationally disadvantaged children at the preschool, elementary and secondary school levels. The purpose of Title I is to help all children achieve the state's Academic Standards. This is accomplished through supplemental programs that can consist of instructional services, instructional support services, school-wide reform efforts and increased involvement of parents in their children's education. The Foreign Language Assistance Program is responsible for assisting the local educational agencies in the implementation of foreign and/or Native American language instruction. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To effectively and efficiently provide technical assistance to LEAs regarding the Foreign Language Assistance Program. Performance Measures ! LEAs reporting satisfaction FY 1997 Actual 69% FY 1998 Expected 75% FY 1999 Expected 80% FY 2000 Expected 85% FY 2001 Expected 90% with technical assistance Page 454 Department of Education Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS SUBPROGRAM SUMMARY EDA.4.10 INNOVATIVE EDUCATIONAL STRATEGIES (TITLE VI) Contact: John Hicinbotham, Manager Phone: 542-7459 P.L. 103-382 Subprogram Mission: To support the implementation of Arizona's System of School Support in order to impact teaching and learning in K-12 classrooms so that all students achieve high academic standards. Subprogram Description: IASA Title VI supports the strengthening of educational reforms, such as those experienced through Title I School-wide Programs; activities consistent with school improvement; establishment of Effective Schools Programs and other nationally recognized model programs; delivery of at-risk services, literacy instruction and services for gifted students; school districts' accomplishment of the National Education Goals, particularly teacher education and professional development; funding for reference and other curricular materials, including library and media services; technology-in-education initiatives, including purchase of computers and software; and innovative projects affording schools opportunities in the areas of teaching and learning student mastery of standards, formation of collaborative partnerships and community involvement. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate an emphasis on Arizona's mathematics and science standards. Subprogram Description: Title II (Dwight D. Eisenhower Professional Development Program) under the Improving America's Schools Act (IASA) is designed to improve the teaching and learning of all students. State and local educational agencies and institutions of higher education with teacher education programs help to ensure that teachers, and where appropriate, other staff and administrators, have access to sustained and intensive higher quality professional development that is aligned to challenging state content standards and challenging state student performance standards. In addition to being tied to state standards, Title II is to be research-based, include academic content and pedagogy, and include effective strategies for meeting the needs of diverse students. Title II provides technical assistance and monies that promote the purposes of Title II to local educational agencies through an entitlement formula based on public and private school enrollment and Title I membership; authorizes the use of funds that have been reserved at the state level, and reviews state and local expenditures for compliance with applicable rules and regulations. State and local educational agencies as well as institutions of higher education implement authorized activities. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 3,235.1 0.0 0.0 0.0 3,910.1 0.0 0.0 0.0 3,910.1 0.0 0.0 0.0 3,853.1 0.0 0.0 0.0 4,529.1 0.0 0.0 0.0 4,529.1 Program Total 3,235.1 3,910.1 3,910.1 FTE Positions 1.0 0.0 0.0 Program Total 3,853.1 4,529.1 4,529.1 u Goal 1 - Improve teacher content knowledge and use of instructional strategies so that students achieve state standards. FTE Positions 2.5 0.0 0.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ! Students meeting and FY 1998 Expected N/A Baseline FY 1999 Expected +2% FY 2000 Expected EDA.4.12 FY 2001 Expected +4% +6% exceeding state standards in Reading, Writing and Math FY 1999 Expected N/A Baseline +2% FY 2000 Expected +4% FY 2001 Expected +6% SUBPROGRAM SUMMARY GIFTED EDUCATION Contact: Dr. Nancy Stahl, Manager Phone: 542-3084 A.R.S. 15-203, 15-761, 15-764, 15-770, SUBPROGRAM SUMMARY EDA.4.11 EISENHOWER PROFESSIONAL DEVELOPMENT (TITLE II) Contact: Dr. Sharon Bolster, Manager Phone: 542-3053 P.L. 103-382 Subprogram Mission: To promote the development and implementation of extraordinary education through technical assistance, and proper allocation, distribution, and monitoring of state grants so that gifted students reach higher levels of academic achievement, workplace skills and effective participation in society. Subprogram Description: Subprogram Mission: To support the implementation of Arizona's System of School Support so that all educators have access to sustained and intensive, high-quality professional development activities that improve teaching and learning in the core academic subjects with Education FY 1998 Expected standards u Goal 1 - To increase the percentage of students meeting state standards. FY 1997 Actual FY 1997 Actual Performance Measures ! Students achieving state Subprogram Goals and Performance Measures: Performance Measures Subprogram Goals and Performance Measures: This program provides assistance to schools providing education to gifted students. It ensures compliance with state requirements for the appropriate identification procedures of potentially gifted students, and curriculum and instruction for students who have been identified as gifted. Department of Education Page 455 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1999 Estimate 1,279.8 0.0 0.0 0.0 1,294.3 0.0 0.0 0.0 1,296.3 0.0 0.0 0.0 Program Total 1,279.8 1,294.3 1,296.3 FTE Positions 2.0 2.0 2.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 1,827.9 0.0 0.0 0.0 1,860.8 0.0 0.0 0.0 1,780.8 Program Total 1,827.9 1,860.8 1,780.8 FTE Positions 0.0 1.0 1.0 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u Goal 1 - To improve the achievement of identified gifted students. u Goal 1 - To ensure that single parents and displaced homemakers have access and opportunities to participate in vocational training opportunities and support programs. Performance Measures ! Students mastering State Standards in math, reading and written expression as measured by AIMS ! Schools using Individual Program Plan achievement as an outcome measure ! Students achieving personally identified outcomes FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected N/A Baseline FY 2000 Expected N/A FY 2001 Expected N/A 50% 55% 60% 65% 70% 51% 52% 55% 60% 65% FY 1997 Actual Performance Measures FY 2000 Expected FY 2001 Expected 90% 90% 90.5% 91% 92% ! Clients placed 70% 70.5% 71% 71.5% 72% u Goal 2 - To increase the participation of nontraditional students in vocational programs. FY 1997 Actual ! Increase in nontraditional 2% FY 1998 Expected FY 1999 Expected 2% FY 2000 Expected 2% FY 2001 Expected 3% 3% enrollment relative to preceding year EDA.4.14 SUBPROGRAM SUMMARY WORKFORCE DEVELOPMENT Contact: Connie Stewart, Manager Phone: 542-5142 34 C.F.R. 403.90, 34 C.F.R. 403.180 Subprogram Mission: To ensure that youth and adults have access to quality programs, which include integrated academics, occupational training and support services in order that they may continue their education, obtain employment, progress on a career ladder, and become economically self-sufficient. Subprogram Description: The Single Parent and Displaced Homemaker Program is established in accordance with Carl D. Perkins Vocational Act, Section 221. In compliance with this law, the Vocational Equity program offers preparatory services, occupational skills, educational materials, career guidance and counseling services to assist participants in gaining marketable skills. The program makes education and training more accessible by providing dependent care, transportation services, special services and supplies, books and materials. Resources, funding, staff development, monitoring and evaluation are integral components of this statewide effort. Projects are funded through a competitive bidding process. Approximately 2,500 Single Parent and Displaced Homemakers are served. Page 456 FY 1999 Expected ! Students completing program Performance Measures SUBPROGRAM SUMMARY EDA.4.13 SINGLE PARENTS AND DISPLACED HOMEMAKERS Contact: Jenny L. Erwin, Vocational Equity Administrator Phone: 542-5357 FY 1998 Expected Subprogram Mission: To provide leadership and technical assistance to assure that youth and adults with barriers to employment have access to quality programs that integrate applied academic, occupational training and support services so they may continue their education, obtain employment, and progress on a career ladder through meaningful workforce preparation. Subprogram Description: Is responsible for the administration of comprehensive education and training programs that address the unmet needs of economically disadvantaged youth and adults who are facing barriers to employment. These programs include occupational training, workplace skills, related academic and support services, and provide employment preparation opportunities that support their career goals. These education, employment and training programs also promote partnerships among service providers to increase linkages and provide a comprehensive and meaningful approach to workforce preparation by facilitating coordination of education and training services between the education and the employment and training systems. Department of Education Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS of the GED test. Citizenship classes assist the adult with content areas for the citizenship test. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 2,127.3 0.0 0.0 0.0 10,182.4 0.0 0.0 0.0 10,182.4 Program Total 2,127.3 10,182.4 10,182.4 FTE Positions 7.3 8.4 8.4 ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 3,558.4 0.0 71.4 5,171.0 4,568.7 0.0 0.0 4,684.6 4,575.2 0.0 0.0 4,684.6 Program Total 8,800.8 9,253.3 9,259.8 FTE Positions 11.8 15.3 15.3 Subprogram Goals and Performance Measures: u Goal 1 - To ensure that economically disadvantaged youth and adults facing barriers to employment have opportunities to participate in comprehensive education and employment and training programs, and are prepared to make an effective transition to work. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected Subprogram Goals and Performance Measures: u Goal 1 - To expand and improve GED Testing Services. FY 2001 Expected ! JTPA participants successfully 85% 85.5% 86% 87% 90% completing placement criteria ! TAA participant successfully completing training 75% 75.5% 76% 76.5% 77% u Goal 2 - To facilitate coordination of education and training services between the education system, and the employment and training system. FY 1997 Actual Performance Measures ! Average documented linkages/partnerships per contract between education, and employment and support organizations EDA.4.15 FY 1998 Expected 5 FY 1999 Expected 6 7 FY 2000 Expected FY 2001 Expected 7.5 8 ! Days to receive diplomas/transcripts ! Test batteries taken FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 25 20 20 20 20 69,600 71,700 73,800 76,000 78,300 u Goal 2 - To maximize the effectiveness of funded programs in delivering of ABE, ESOL, GED Prep, and Citizenship education in order to increase student gains and program performance as measured by program quality indicators. FY 1997 Actual Performance Measures ! Student educational gains achieved ! Quality indicators met/exceeded EDA.4.16 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 138,800 138,800 143,000 147,300 151,700 55% 60% 65% 70% 75% SUBPROGRAM SUMMARY FAMILY LITERACY Contact: Karen Liersch, Director Phone: 542-5280 SUBPROGRAM SUMMARY ADULT EDUCATION Contact: Karen Liersch, Director Phone: 542-5280 A.R.S. 15-191 Subprogram Mission: A.R.S. 15-232, 15-234, 15-702 To break the intergenerational cycle of illiteracy in parents and their preschool children. Subprogram Mission: To ensure that adults have access to quality educational opportunities that will: 1) support them in their employment, job training and higher education aspirations, and 2) assist them in acquiring the knowledge and skills necessary for effective participation in society. Subprogram Description: Adult education instruction includes the following four components: Adult Basic Education (ABE), English for Speakers of Other Languages (ESOL), the General Education Development (GED) preparation, and Citizenship (CIT). Adult basic skills programs are available to learners 16 years of age and older who have not completed high school, and are not enrolled in a secondary program. The instructional program is focused on reading, writing and arithmetic skills. The ESOL program assists learners in the transition from their native language to acquisition of English language skills. GED Preparation program is available to learners 16 years of age and older who have not completed high school and are not enrolled in a secondary program. It provides instruction in higher-order thinking skills in the five content areas Education FY 1997 Actual Performance Measures Subprogram Description: The family literacy program brings parents and their preschool children to school together. The program includes specific educational objectives with an intergenerational approach. Family literacy seeks to assist the parent in learning parenting skills to support the intellectual, social and physical growth of the child. Children participate in preschool education activities while adults learn skills in workplace preparation and various academic areas, including Adult Basic Education (ABE), English as a Second Other Language (ESOL), General Education Development (GED) Prep and Citizenship. Department of Education Page 457 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS EDA.5 ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate STUDENT HEALTH AND SAFETY FY1999 Estimate 978.5 0.0 0.0 0.0 1,000.0 0.0 0.0 0.0 1,000.0 0.0 0.0 0.0 Program Total 978.5 1,000.0 1,000.0 FTE Positions 0.0 0.0 0.0 Contact: Lynne Dulin, Director Phone: 542-8709 7C.F.R. Part 210, 215, 220, 225, 226, 227 Program Mission: To assist schools and organizations toward improving the health, nutrition and safety of students so they may benefit from the educational process and achieve their full potential. Program Description: Subprogram Goals and Performance Measures: u Goal 1 - To ensure quality instructional programs for preschool children and their parents. FY 1998 Expected FY 1997 Actual Performance Measures FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Parents achieving 26% 28% 30% 32% 34% educational/employment gains ! Children demonstrating readiness to enter preschool 80% 82% 84% 86% 88% EDA.4.17 PROGRAM SUMMARY SUBPROGRAM SUMMARY YOUTH SUPPORT RESEARCH Contact: Vicki Salazar, Director Phone: 542-3234 The Student Services Division consists of two major programs; Child Nutrition and Comprehensive Health. The Child Nutrition Programs provide federal funds to over 1,393 public, private, Bureau of Indian Affairs schools and eligible child care organizations. The funds are used to ensure children are adequately fed and support the U.S. Dietary Guidelines. The Comprehensive Health Programs provide both federal and state funds for 309 school districts and Charter Schools to implement effective comprehensive school health and safety programs. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Law 1994, 8th Special, Ch 1 Subprogram Mission: FY1998 Estimate FY1999 Estimate 7,023.7 0.0 212.8 156,249.4 6,950.4 0.0 361.6 80,693.4 7,956.9 0.0 186.3 80,236.3 To assess the effects of using incentive rewards to reinforce the positive study habits and academic performance of students. Program Total 163,485.9 88,005.4 88,379.5 Subprogram Description: FTE Positions 48.3 46.5 46.5 The program is designed to assess the effects of using incentive rewards to reinforce the positive study habits and academic performance of students. The incentives consist of coupons for merchandise from community businesses. This Program Contains the following Subprograms: 4 4 4 4 ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 15.0 0.0 0.0 0.0 39.0 0.0 0.0 0.0 Program Total 0.0 15.0 39.0 FTE Positions 0.0 0.0 0.0 Performance Measures ! Contracts issued Page 458 1 1 FY 1999 Expected 2 FY 2000 Expected 2 Other School Health Programs SUBPROGRAM SUMMARY CHILD NUTRITION Contact: Karen Woodhouse, Manager Phone: 542-8703 Contact: Barbara Harmonson, Manager Phone: 542-8710 A.R.S. 15-1151 to 15-1158 Subprogram Mission: To assist schools and organizations to improve the nutrition and well-being of students so that they can achieve their full potential. u Goal 1 - To contract with school districts to conduct a study to test if incentive rewards impact academic performance. FY 1998 Expected School Safety EDA.5.1 Subprogram Goals and Performance Measures: FY 1997 Actual Child Nutrition Chemical Abuse Prevention Subprogram Description: FY 2001 Expected 2 The Child Nutrition Programs provide cash assistance and donated foods to serve nutritionally adequate meals to children in schools, preschools, day care centers and homes. Eighty percent of the children served are low income based on free and reduced-income eligibility status. The free and reduced status is based on the federal poverty guidelines and is an indicator of a child's at-risk status. Training, technical assistance and compliance reviews are conducted to ensure nutrition integrity and fiscal accountability as Department of Education Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS prescribed by the United States Department of Agriculture. The seven Child Nutrition Programs include: National School Lunch, School Breakfast, Special Milk, Summer Food Service, Child and Adult Care Food Programs, Food Distribution, and Nutrition Education and Training Program. Meals served in these programs meet the U.S. Dietary Guidelines for Americans. These Guidelines provide advice about food choices that promote health and prevent disease, encouraging an increased intake of fruits, vegetables and grains, while limiting fat, salt and sugar. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 95.5 0.0 361.6 73,954.1 98.0 0.0 186.3 73,954.1 Program Total 150,956.4 74,411.2 74,238.5 FTE Positions 38.8 40.0 40.0 Subprogram Goals and Performance Measures: u Goal 1 - To increase the number of schools and organizations complying with the U.S. Dietary Guidelines for Americans as a measure of nutritional integrity. FY 1997 Actual ! School districts and N/A organizations planning lunch menus which meet the U.S. Dietary Guidelines ! On-site visits to school districts and organizations to provide follow-up training on U.S. Dietary Guidelines FY 1998 Expected FY 1999 Expected 21% FY 2000 Expected 42% 60% FY 2001 Expected FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 102 858.9 0.0 0.0 6,056.4 Program Total 5,875.7 6,911.3 6,915.3 FTE Positions 7.5 4.5 4.5 Subprogram Goals and Performance Measures: u Goal 1 - To increase technical assistance visits to rural school districts to assist them in implementing chemical abuse prevention programs. 75% 134 164 u Goal 2 - To increase the number of low income at-risk students receiving nutritionally adequate meals from Summer Food Service Program (SFSP) sponsors and the School Breakfast Program (SBP). FY 1997 Actual students whose teachers use effective programs ! Teachers implementing effective programs Performance Measures ! Summer Food Service 2% Program school sponsors that serve low income at-risk children ! Breakfast programs serving atrisk children ! Meals served to low income at risk children EDA.5.2 FY 1998 Expected FY 1999 Expected 4% FY 2000 Expected 5% 10% FY 2001 Expected 15% 5% 6% 11% 16% 9% 10% 15% 20% 25% FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A Baseline 5% 10% 15% N/A Baseline +10% +10% +10% FY 1997 Actual Performance Measures N/A FY 1998 Expected FY 1999 Expected 5% 5% FY 2000 Expected 10% FY 2001 Expected 15% tobacco, alcohol and other drugs as reported on the ACJC survey EDA.5.3 3% FY 1998 Expected u Goal 2 - To reduce tobacco, alcohol and other drug usage among students. ! Decrease of student use of FY 1997 Actual FY1999 Estimate 854.9 0.0 0.0 6,056.4 ! Decrease in drug use by rural 73 FY1998 Estimate 849.4 0.0 0.0 5,026.3 Performance Measures 36 ($ Thousands) Funding and FTE Amounts: 91.5 0.0 212.8 150,652.1 Performance Measures The federal program, Safe and Drug Free Schools and Communities (SDFSC), is a part of Improving America's Schools Act of 1994 (IASA). The Arizona Department of Education (ADE) has written a consolidated four-year state plan to the United States Department of Education which includes these programs. Public input was solicited from a variety of sources, including the Governor's Office of Drug Policy. School districts write one consolidated four-year plan for all programs included in the IASA. The IASA plan indicates how all programs provide for student's academic achievement, and a safe and drug free school environment. SUBPROGRAM SUMMARY SCHOOL SAFETY Contact: Lynne Dulin, Director Phone: 542-8709 A.R.S. 15-203, Sect. 25 SUBPROGRAM SUMMARY CHEMICAL ABUSE PREVENTION Contact: Lynne Dulin, Director Phone: 542-8709 Subprogram Mission: A.R.S. 15-345, 15-712 Subprogram Description: To provide support to schools in establishing a safe environment so students may achieve their full potential. Subprogram Mission: To assist schools in integrating a comprehensive health model so that students may achieve their full potential. Administration of state funds to the school districts whose plans have been approved by the Joint Legislative Committee on School Safety. Subprogram Description: The Chemical Abuse Prevention Program funds support the Tobacco, Alcohol and Other Drug (TAOD) prevention programs. Education Department of Education Page 459 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 4,840.4 0.0 0.0 266.7 6,000.0 0.0 0.0 225.8 7,000.0 0.0 0.0 225.8 Program Total 5,107.1 6,225.8 7,225.8 FTE Positions 0.0 0.0 0.0 Performance Measures ! Reduction in reported violent N/A Baseline activities in schools ! Positive responses from safe school survey by teachers 80% 90% FY 1999 Expected FY 2000 Expected FY 2001 Expected 5% 10% 15% 90% 95% 95% Subprogram Description: To provide support training to assist teachers, school nurses, administrators, counselors, parents, community groups and youth in the learning and development of healthy behaviors as they relate to comprehensive school health, safe and drug free schools and communities, and HIV prevention education. ($ Thousands) FY1998 Estimate FY1999 Estimate 1,242.4 0.0 0.0 266.7 0.0 0.0 0.0 225.8 0.0 0.0 0.0 225.8 Program Total 1,509.1 225.8 225.8 FTE Positions 2.0 2.0 2.0 Subprogram Goals and Performance Measures: ! Teachers implementing effective programs ! Decrease in drug-related referrals Page 460 FY 1997 Actual FY 1998 Expected N/A Baseline 3% 5% FY 1999 Expected +5% FY 2001 Expected +10% +15% PROGRAM SUMMARY Contact: Laura Penny, Chief of Communication Phone: 542-5962 To provide centralized support services for all programs in the Department of Education, to respond to requests for information from the public, to provide internal and external support, and to serve as a conduit for funding for certain external programs. Program Description: FY1998 Estimate FY1999 Estimate 2,194.8 0.0 828.4 139.2 2,931.9 0.0 1,313.7 6,403.7 3,962.6 0.0 1,308.7 6,403.7 Program Total 3,162.4 10,649.3 11,675.0 FTE Positions 50.1 49.5 47.0 This Program Contains the following Subprograms: 4 Public Information/Communication 4 Management Information Services 4 Other Education Support SUBPROGRAM SUMMARY EDA.6.1 PUBLIC INFORMATION/COMMUNICATION Contact: Patricia Likens, Manager Phone: 542-5072 Contact: Jeanne Belcheff, Manager Phone: 542-3710 P.L. 100-77 Subprogram Mission: u Goal 1 - To increase the number of teachers implementing effective strategies and programs. Performance Measures FY 2000 Expected SUPPORT SERVICES General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds To promote research-based comprehensive health programs. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds N/A Baseline FY1997 Actual Subprogram Mission: FY1997 Actual EDA.6 FY 1999 Expected Internal and external support services include public information, communication, management information systems, technology support and funds which are passed through to external entities. ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY EDA.5.4 OTHER SCHOOL HEALTH PROGRAMS Contact: Lynne Dulin, Director Phone: 542-8709 Funding and FTE Amounts: ! Teachers using the Standards FY 1998 Expected Program Mission: u Goal 1 - To improve safety on school campuses. FY 1998 Expected FY 1997 Actual Performance Measures A.R.S. Title 15, Subprogram Goals and Performance Measures: FY 1997 Actual u Goal 2 - To promote the Comprehensive Health Standards to teachers and parents. FY 2000 Expected FY 2001 Expected +10% +10% +10% 3% 8% 13% To provide information about public education in Arizona and the initiatives of the Superintendent of Public Instruction to the media, public, government officials and educators. Subprogram Description: The Public Information Office and Constituent Services Office are responsible for generating and disseminating information to the general public, parents, the media, government, the private sector and the education community regarding the Arizona Department of Education, the Superintendent of Public Instruction, and Arizona's schools and education services. The subprogram also functions as a channel of information to the Arizona Department of Education, Department of Education Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS providing the agency with insight into the educational concerns of the statewide community. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 329.2 0.0 585.9 0.8 320.9 0.0 1,073.7 0.0 306.7 0.0 1,073.7 0.0 Program Total 915.9 1,394.6 1,380.4 FTE Positions 25.0 24.0 23.0 Subprogram Goals and Performance Measures: u Goal 1 - To publicize and promote the services and programs of the ADE and the Superintendent. Performance Measures ! News stories resulting from press releases/conferences ! Editorials supporting Superintendent's programs/initiatives FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 154 140 144 153 162 43 43 45 47 49 ! Constituent letters responded FY 1997 Actual 50% FY 1998 Expected 60% FY 1999 Expected 70% FY 2000 Expected 80% ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,305.7 0.0 33.1 135.1 2,098.5 0.0 25.0 6,403.7 3,091.8 0.0 25.0 6,403.7 Program Total 1,473.9 8,527.2 9,520.5 FTE Positions 25.1 25.5 24.0 Subprogram Goals and Performance Measures: u Goal 1 - To create and implement an educational information system to collect and disseminate accurate and timely fiscal and academic information for planning, budgeting, funding and decision making. u Goal 2 - To respond promptly and accurately to requests for information about the ADE and Arizona education. Performance Measures exchange of information, and provides technical assistance to assure that all ADE customers are proficient and self-sufficient. Schools and districts are guided and supported in their use of technology to improve both administration and instruction. Through information technology, systems are created and the most effective methods are employed to gather, store, and share data. Upto-the-minute, accurate information is provided for decision making and reporting needs; in detail for the Department of Education, and in summary for educators, the Legislature, federal reporting and the public. FY 2001 Expected 90% FY 1997 Actual Performance Measures ! ADE financial, academic and to within 1 week N/A FY 1998 Expected FY 1999 Expected N/A FY 2000 Expected 95% 99% FY 2001 Expected 99%+ statistical database is error-free u Goal 3 - To promote parental involvement in children's education. Performance Measures ! Schools participating in the FY 1997 Actual N/A FY 1998 Expected 10% FY 1999 Expected 25% FY 2000 Expected 50% FY 2001 Expected 75% u Goal 2 - To provide technical assistance to schools and districts on the use of Department of Education information systems, as well as the effective application of information technology, and to facilitate their Internet connectivity. H.U.G. initiative FY 1997 Actual Performance Measures u Goal 4 - To offer a variety of economically priced printing products and services to the Department. Performance Measures ! Increase in cost of printing FY 1997 Actual 0% FY 1998 Expected 0% FY 1999 Expected 0% FY 2000 Expected 3% ! School sites having Internet FY 2001 Expected 0% connectivity ! Student Accountability Information System is complete and in operation statewide FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 75% 85% 100% 100% N/A 20% 50% 100% 100% services and products provided SUBPROGRAM SUMMARY EDA.6.2 MANAGEMENT INFORMATION SERVICES Contact: Vito Amato, Director Phone: 542-7886 P.L. 100-77 EDA.6.3 SUBPROGRAM SUMMARY OTHER EDUCATION SUPPORT Contact: Vicki Salazar, Director Phone: 542-3234 Contact: Jeanne Belcheff, Manager Phone: 542-3710 P.L. 100-77 Subprogram Mission: Subprogram Mission: To implement and maintain an information technology resource and infrastructure to provide accurate and timely data to educators, policy makers, and the public in support of education in Arizona. To distribute, in accordance with legislative intent, annual funding for external support and educational outreach services. Subprogram Description: Provides external support and assistance for educational outreach services which include the following programs: Flinn Foundation, Academic Contest, Geography Alliance, Arizona School Services through Educational Technology (ASSET), Arizona Humanities Council, the Education Commission of the States, Education Programs for Schools, Learn and Serve America and the School Management Information Systems (MIS) maintains an effective information technology resource for the efficiency and effectiveness of Arizona Department of Education (ADE) business operations. MIS maintains internal and external networks for the Education Subprogram Description: Department of Education Page 461 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS 4 State Board of Education/Charter Schools Performance Incentive Program. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 559.9 0.0 209.4 4.1 512.5 0.0 215.0 0.0 564.1 0.0 210.0 0.0 Program Total 773.4 727.5 774.1 FTE Positions 0.0 0.0 0.0 SUBPROGRAM SUMMARY EDA.7.1 STATE BOARD OF EDUCATION/VOCATIONAL AND TECHNOLOGICAL EDUCATION Contact: Corinne Velasquez, Executive Director Phone: 542-5057 A.R.S. 15-203, 15-781.01 Subprogram Mission: To aggressively set policies that foster excellence in public education. Subprogram Goals and Performance Measures: Subprogram Description: u Goal 1 - To ensure that all appropriated funds are distributed in a timely manner to: Arizona Academic Contests A.R.S.§15124; R72-313, Arizona Academic Decathlon, Arizona Geography Alliance, and the Arizona Humanities Council. The State Board of Education meets at least ten times annually to supervise and regulate the conduct of the public school system. Arizona's education code, Title 15, charges the Board with 24 specific powers and duties in its stewardship of more than 730,000 students from kindergarten through 12th grade. The State Board for Vocational and Technological Education meets at least three times annually to supervise and regulate the conduct of vocational and technological education in the public school system. Arizona's education code, Title 15, charges the State Board for Vocational and Technological Education with 16 specific powers and duties related to policy for vocational and technological education programs. FY 1997 Actual Performance Measures ! Completion reports that will be sent to accounting within ten (10) days of receipt from participants ! Payments distributed within 14 work days after receiving appropriated funds EDA.7 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 90% 95% 100% 100% 100% 78% 85% 90% 100% 100% PROGRAM SUMMARY ($ Thousands) Funding and FTE Amounts: STATE POLICY BOARDS FY1997 Actual Contact: Corinne Velasquez, Executive Director Phone: 542-5057 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds A.R.S. Title 15 Program Mission: To ensure every Arizona child achieves maximum personal development by aggressively setting policies which foster educational excellence to prepare for the future. Program Description: FY1999 Estimate 144.1 0.0 0.0 0.0 147.5 0.0 0.0 0.0 150.2 0.0 0.0 0.0 Program Total 144.1 147.5 150.2 FTE Positions 2.0 2.0 2.0 Subprogram Goals and Performance Measures: This program includes the two State Policy Boards which operate as independent entities from the Department of Education. The State Board of Education is responsible for supervising and regulating the conduct of the public school system, while the State Board for Vocational and Technological Education is tasked with exercising general supervision over, and regulating the conduct of, vocational and technological education in the public school system. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1998 Estimate FY1999 Estimate 950.3 0.0 0.0 875.2 1,412.3 0.0 0.0 1,249.0 1,098.4 0.0 0.0 1,249.0 Program Total 1,825.5 2,661.3 2,347.4 FTE Positions 7.0 7.0 4.0 u Goal 1 - To create a system that measures and communicates student performance in achieving standards. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Standards documents reviewed N/A N/A 2 2 2 and updated ! Subject areas assessed in AIMS N/A N/A 0 0 1 u Goal 2 - To create a professional certification process that advances student competency in the academic standards. Performance Measures ! Set the passing score for the FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected N/A Baseline FY 2000 Expected +5% FY 2001 Expected +10% assessment and consistently increase the score, thereby requiring higher levels of professional skill and knowledge This Program Contains the following Subprograms: 4 State Board of Education/Vocational and Technological Education Page 462 Department of Education Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS SUBPROGRAM SUMMARY EDA.7.2 STATE BOARD OF EDUCATION/CHARTER SCHOOLS Contact: Bonnie Barclay, Director Phone: 542-5968 A.R.S. 15-181 to 15-189 Strategic Planning, Procurement, Facilities Management, Grants Management and Cost Allocations for the Department. Finally, the Program serves as the primary source of current, reliable and accurate information on the status and needs of the public school system. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Subprogram Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds To increase the number of excellent educational options for all students. Subprogram Description: Charter Schools provide a learning environment that will improve pupil achievement and provide additional academic choices for parents and pupils. A Charter School can be a new school, or all or any portion of an existing school. An applicant seeking to establish a Charter School must submit a written proposal to a sponsor. The sponsor of a Charter School may be either a School District Governing Board, the State Board of Education, or the State Board for Charter Schools. The State Board of Education can sponsor up to 25 Charter Schools each fiscal year. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate 663.0 0.0 0.0 875.2 1,091.9 0.0 0.0 1,249.0 1,098.4 0.0 0.0 1,249.0 1,538.2 2,340.9 2,347.4 2.0 2.0 ! Monitor Charter Schools using components for monitoring adopted by the State Board of Education ! Complete five-year reviews of charter contracts EDA.8 FY 1998 Expected FY 1999 Expected Program Total 2,800.9 3,223.2 3,164.2 FTE Positions 62.8 62.3 68.5 This Program Contains the following Subprograms: 4 Superintendent's Office 4 Administrative Services 4 Charter Schools Liaison SUBPROGRAM SUMMARY Subprogram Mission: To provide leadership in promoting academic excellence and ensuring the responsible, effective and efficient use of state and federal monies so that children and adults in Arizona acquire the necessary competencies and skills to participate meaningfully in the workplace and community. 2.0 FY 2000 Expected 2,905.6 0.0 258.6 0.0 P.L. 100-77 u Goal 1 - To develop and implement a monitoring system for Charter Schools sponsored by the State Board of Education. FY 1997 Actual 2,964.6 0.0 258.6 0.0 SUPERINTENDENT'S OFFICE Contact: Lisa Graham Keegan, Superintendent Phone: 542-3234 Subprogram Goals and Performance Measures: Performance Measures Subprogram Description: FY 2001 Expected 100% N/A 50% 50% 50% N/A N/A 0 0 0 PROGRAM SUMMARY ADMINISTRATION Contact: Lisa Graham Keegan, Superintendent Phone: 542-3234 The Arizona Department of Education operates under the direction of the Superintendent of Public Instruction to provide direct services to 228 + locally governed school districts, and 140 Charter Schools operating at 170 sites, and to execute the policies of the State Board of Education, and the State Board of Vocational and Technological Education. The Department provides certification, training, school improvement assistance, evaluation, dissemination of information and administration, and allocation of funds. The Department also serves as the primary source of current, reliable and accurate information on the status and needs of the public school system. ($ Thousands) Funding and FTE Amounts: A.R.S Title 15 FY1997 Actual Program Mission: To support the efficient operations of the State Department of Education. Program Description: This Program oversees the certification, investigation, training, technical assistance, compliance review and monitoring, evaluation, dissemination of information, administration and allocation of funds, and recognition of excellence. It provides our customers, both internal and external, with administrative service in the following areas: Accounting, Human Resources, Budget and Education FY1999 Estimate 2,831.4 0.0 -30.5 0.0 EDA.8.1 FY1999 Estimate FY1998 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 752.6 0.0 45.4 0.0 898.2 0.0 47.0 0.0 885.0 0.0 47.0 0.0 Program Total 798.0 945.2 932.0 FTE Positions 13.5 15.0 15.0 Subprogram Goals and Performance Measures: Department of Education Page 463 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 - To sustain and augment infrastructure that enables Arizona students to meet and exceed their individual education goals and to meet and exceed state standards. Performance Measures ! Students demonstrating FY 1997 Actual N/A proficiency on state academic standards ! Arizona High School students who complete graduation requirements 78.1% ! High school students exiting 8.9% FY 1998 Expected N/A FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A Baseline 79% 80% 90% 100% with transition from school to work skills they acquired ! Employers reporting satisfaction with new employees: Academic Skills ! Employers reporting satisfaction with new employees: Technical Skills ! Employers reporting satisfaction with new employees: Work Habits and Attitudes ! Graduates successfully 7% 6% 5% ! FY 1997 Actual 26.3% FY 1998 Expected 26.3% FY 1999 Expected 27% FY 2000 Expected 27.3% ! ! FY 2001 Expected 27.5% 4% 4% 5% 6% 7% ! N/A 80% 90% 90% 90% ! ! FY 1997 Actual FY 1998 Expected N/A Baseline FY 1999 Expected FY 2000 Expected FY 2001 Expected +2% +4% +6% 95% 95.5% 95.7% 95.8% 95.9% 95.5% 96% 96.5% 96.8% 96.9 90% 92% 92.5% 93% 93.5% 65% 70% 75% 80% 85% School Report Card and are available in hard copy and through the World Wide Web Site ! School Report Card inquiries on the World Wide Web Site ! Completion of school level academic, statistical and financial databases ! Error-free ADE databases ! Completion of ! 25% automated application Accuracy and timeliness of agency's internal common-core data Data transmittal error per total electronic transmittals from Agency to Afis Schools that conduct on-line data transfer with the ADE Accuracy of information entered in the accounting/finance system Data transmittal errors per total transmissions Audits resolved within 6 months Monitoring resolved with in 6 months Districts & schools receiving 90 days letter Districts that come into compliance in 90 days Districts funding with held for non-compliance EDA.8.2 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 75% 85% 95% 100% N/A Baseline 85% 90% 99.9% 50% 25% 15% 10% 0.1% 10% 25% 50% 75% 100% 50% 90% 95% 99% 99% 50% 90% 95% 99% 99% 60% 75% 90% 95% 100% 30% 50% 75% 95% 100% N/A Baseline -5% -10% -15% N/A Baseline +5% +10% +15% 0 0 0 1 0 SUBPROGRAM SUMMARY ADMINISTRATIVE SERVICES Contact: Kathryn Kilroy, Chief of Administration Phone: 542-5962 P.L. 100-77 u Goal 4 - To establish and maintain a system to disseminate accurate and timely information to the public about academic performance and the use of resources at the school-level to ensure school level accountability. ! Schools that have completed a ! ! achieving placement in a related field, continuing education or military duty Performance Measures ! Sub-recipients using the ! 8% u Goal 3 - To align educational opportunities to the workplace so that students are prepared to transition from school to work. Performance Measures ! Student reporting satisfaction FY 1997 Actual Performance Measures u Goal 2 - To ensure that Arizona's educational standards are rigorous, based on sound research, and well understood by the public. above 75th percentile on Norm Referenced Test - in Reading 23.4 23.4 24 - in Math ! Standards recognized as being rigorous ! Public rating Standards as being clear and easily understood u Goal 5 - To continuously monitor and improve those procedures that ensure the proper allocation, distribution and expenditure of all funds. 70% the system prior to meeting high school standards Performance Measures ! Arizona students ranking connectivity to state's education sites FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 95.5% 100% 100% 100% 100% 73,000 91,250 94,900 98,550 102,200 10% 40% 70% 100% 100% 10% 40% 95% 99% 99% 65% 75% 85% 100% 100% Subprogram Mission: To provide our customers, both internal and external, with administrative services in the following areas: Accounting, Human Resources, Budget and Strategic Planning, Procurement, Facilities Management, Grants Management, Cost Allocations. Subprogram Description: Administrative Services is responsible for providing all accounting, budgeting, human resources, procurement and grants management for the Arizona Department of Education and its customers. In addition to responding to internal questions about the areas identified above, Administrative Services is considered a technical resource to outside entities. These outside entities include but are not limited to, school districts, county school superintendents, vendors, legislators and other state agencies. Administrative Services is also responsible for the following areas within the Department: The Americans With Disabilities Act, compliance with equal employment guidelines, coordination with the Arizona Department: of Administration regarding building maintenance, repair, modification and security, risk management, the employee assistance program, maintenance of agency policies and procedures, mail room operations and warehousing. telecommunications Page 464 Department of Education Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate u Goal 6 - To issue purchase orders within two work days of receipt of completed purchase requisition. FY1999 Estimate 1,947.8 0.0 -75.9 0.0 1,955.3 0.0 211.6 0.0 1,911.1 0.0 211.6 0.0 Program Total 1,871.9 2,166.9 2,122.7 FTE Positions 47.3 45.3 51.5 FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Purchase requisitions N/A 95% 95% 95% 95% processed within two work days (management report) ! Satisfied customers N/A 90% 95% 98% 100% u Goal 7 - To maintain a high level of effectiveness and efficiency in the coordination of building services. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected Subprogram Goals and Performance Measures: Performance Measures u Goal 1 - To ensure timely renewal of all agreements and contracts. ! Customers satisfied with N/A 95% 95% 95% 95% timeliness of service provided ! Customers satisfied with services N/A 98% 98% 98% 98% Performance Measures ! Agreements and contracts FY 1997 Actual FY 1998 Expected N/A 100% FY 1999 Expected 100% FY 2000 Expected 100% FY 2001 Expected 100% renewed on time u Goal 2 - To implement a highly effective and efficient system of processing payments to customers. Performance Measures ! Error free transactions ! Customers satisfied with FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected u Goal 8 - To efficiently and effectively manage federal and state grants administered by the ADE. FY 1997 Actual Performance Measures ! Grants administered FY 2001 Expected N/A 95% 95% 97% 97% N/A 95% 95% 97% 97% ! Entitlement grants approved FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,850 3,000 3,200 3,500 3,800 10% 40% 75% 100% 100% 0% 25% 50% 80% 90% within 30 working days ! Discretionary grants approved within 30 working days financial services EDA.8.3 u Goal 3 - To implement a system that supports the Department of Education's and the State Board of Education's strategic planning and budgetary needs supporting the state public school system. Performance Measures ! Deadlines met ! Revised budget request pages ! Customer satisfaction level FY 1998 Expected FY 1997 Actual FY 1999 Expected FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% 100% 11% 5% 5% 5% 5% Baseline 4% 5% 5% 5% with the quality of service (1-5 scale, 5 being high) ! Customer satisfied with FY 1997 Actual FY 1998 Expected N/A 98.5% FY 1999 Expected 98.5% FY 2000 Expected 99% FY 2001 Expected 99% timeliness and overall quality of services provided (survey of each department) ! Average internal days: establishment of positions ! Average internal days: reclassification of positions ! Average internal days: hire list ! Hiring supervisors satisfaction level with quality of internal service (1-5 scale) Education Subprogram Mission: Be the primary liaison for information exchange among ADE, Charter Schools, their sponsors and the public, to promote understanding, awareness and public acceptance of school choice. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected The Charter School Liaison will act as the Department's primary contact for information for both internal as well as external customers on Charter school issues. The Liaison Office will keep an updated database of all currently chartered schools and provide answers to questions by the public. The Liaison Office will respond to requests for speakers at functions as requested by customers. The Office will coordinate the efforts of the Department of Education in providing assistance to schools chartered by any of the sponsoring entities. ($ Thousands) Funding and FTE Amounts: u Goal 5 - To provide efficient customer driven needs for timely and accurate Human Resources service to agency management and staff. Performance Measures A.R.S. Title 15, Article 8 Subprogram Description: u Goal 4 - To offer a variety of economically priced printing products and services for the department and other state agencies, in a timely manner, while maintaining a high standard of quality. Performance Measures SUBPROGRAM SUMMARY CHARTER SCHOOLS LIAISON Contact: Lyle Skillen, Director Phone: 542-8264 FY1997 Actual FY 2001 Expected 5 5 3 3 3 5 3 2 2 2 8 5 2 2 2 N/A Baseline 4 5 5 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 131.0 0.0 0.0 0.0 111.1 0.0 0.0 0.0 109.5 0.0 0.0 0.0 Program Total 131.0 111.1 109.5 FTE Positions 2.0 2.0 2.0 Subprogram Goals and Performance Measures: Department of Education Page 465 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 - Establish a clearinghouse of information on Charter schools for all customers both internal and external. FY 1997 Actual Performance Measures ! Inquires to the information N/A database per month ! Continuing requests for information ! Constituent requests responded to within 24 hours u Page 466 FY 1998 Expected u N/A N/A u u FY 1999 Expected +10% +10% FY 2000 Expected +10% FY 2001 Expected +10% B + 5% B + 10% B + 15% B + 20% 50% u 55% 60% 65% u Department of Education Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Cumulative percentage of AGENCY/PROGRAM SUMMARY BOARD OF MEDICAL STUDENT LOANS MSA Adib H. Sabbagh, M.D., Chairperson Contact: Maggie Gumble, Financial Aid Counselor 100% Agency/Program Mission: To recruit physicians to serve in medically underserved areas in Arizona by providing substantial funding in educational loans to students at the University of Arizona College of Medicine. 100% 100% 100% u Goal 3 - To increase the number of physicians providing service to medically-underserved areas in Arizona. (520) 626-7145 A.R.S. 15-1721 - 1724 100% physicians providing service who have contracts under the new law FY 1997 Actual Performance Measures ! Student participants achieving MD degree ! Students funded per year ! Physicians continuing service after service requirement is met u u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 4 6 5 3 7 16 17 16 17 16 18 16 19 16 20 u u u Agency/Program Description: The Board of Medical Student Loans consists of seven members who make decisions necessary for the operation of the program. Needy medical students are given preference for funding and Arizona residency is required. Each year of eligible service as a physician results in one academic year of loans forgiven, with a minimum two-year service commitment. The University of Arizona College of Medicine provides staff at no charge to arrange Board meetings, prepare reports to the Board, publicize and coordinate the student application and interview process, track participants, collect repayments, coordinate service placement with the Arizona Department of Health Services and the Board, and prepare the annual report and state budget requests. All appropriated funds go directly to the students. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 236.6 58.9 0.0 0.0 286.2 19.4 0.0 0.0 239.0 77.4 0.0 0.0 295.5 305.6 316.4 Capital Funds 0.0 0.0 0.0 Agency Total 295.5 305.6 316.4 FTE Positions 0.0 0.0 0.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To successfully recruit and retain students to participate in the program by providing substantial funding of educational costs to students in the College of Medicine. Performance Measures ! Loan provided to each student ! Maximum loan amount allowed by law provided to each student (by State appropriation beginning FY 1998) ! Loan as a percentage of average annual cost of medical education FY 1997 Actual FY 1998 Expected $18,433 $19,100 100% 99% 82% 82% FY 1999 Expected FY 2000 Expected FY 2001 Expected $19,775 99% $20,751 100% $21,524 100% 82% 82% 82% u Goal 2 - To provide physicians to medically-underserved areas in Arizona. Performance Measures ! Physicians in service ! Cumulative percentage of FY 1997 Actual 8 54% FY 1998 Expected 11 56% FY 1999 Expected 8 55% FY 2000 Expected 9 58% FY 2001 Expected 11 59% physicians providing service under the old and/or new law Education Board of Medical Student Loans Page 467 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS opportunities. AGENCY SUMMARY COMMISSION FOR POSTSECONDARY EDUCATION PEA Verna L. Allen, Executive Director Contact: Verna L. Allen, Executive Director 229-2591 Agency Mission: To support and assist Arizona's citizens and educational institutions in education awareness and in preparing students for postsecondary access to and achievement through effective policy analysis, communication, and financial aid program administration. Agency Description: The Commission, established under state statutes, is comprised of 16 members representing the public universities and community colleges, independent non-profit and proprietary degree-granting institutions, independent non-profit and proprietary non-degree granting institutions, K-12, as well as the general public. The Commission facilitates studies relating to financial aid issues; encourages state policies that reflect the effects of changing enrollments on postsecondary sectors; reviews the postsecondary education needs of unserved and underserved populations; provides information to citizens about Arizona postsecondary education opportunities; administers certain Federal financial aid programs; serves as the state's Postsecondary Review Entity (SPRE); supervises the state's Guaranteed Student Loan Program, and publishes the Course Equivalency Guide and Arizona College and Career Guide. The mission is supported through three divisions: Financial Aid Administration, Policy Analysis and Communications. ($ Thousands) Agency Summary: FY1997 Actual AID Ø FINANCIAL ADMINISTRATION FY1998 Estimate FY1999 Estimate 3,518.6 4,987.7 5,208.6 99.8 111.6 70.2 124.0 118.7 333.5 Capital Funds 0.0 0.0 0.0 Agency Total 3,742.4 5,218.0 5,612.3 Ø POLICY ANALYSIS Ø COMMUNICATIONS ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,273.9 1,879.2 46.1 543.2 1,734.9 2,341.0 73.9 1,068.2 1,732.7 2,811.4 0.0 1,068.2 3,742.4 5,218.0 5,612.3 Capital Funds 0.0 0.0 0.0 Agency Total 3,742.4 5,218.0 5,612.3 FTE Positions 5.5 4.0 5.0 Operating Funds Subtotal Agency Goals and Key Performance Measures: u Goal 1 - To be a statewide education agency recognized as a meaningful shareholder with Arizona citizens, focusing on unserved and underserved populations, in their quest for postsecondary (i.e., post-high school) training and education Page 468 Key Performance Measures ! Increase students enrolling in postsecondary institutions ! Increase minority students enrolling in postsecondary institutions ! Increase Agency's financial aid awardees ! Increase Agency partnerships between education entities PEA.1 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A N/A Baseline 5% 10% N/A N/A Baseline 5% 10% N/A N/A Baseline 15% 30% N/A N/A Baseline 4% 6% PROGRAM SUMMARY FINANCIAL AID ADMINISTRATION Contact: Verna L. Allen, Executive Director Phone: 229-2591 A.R.S. 15-1851 et seq. Program Mission: To support and assist the citizenry of Arizona in obtaining postsecondary (i.e., post-high school) training and education opportunities by providing financial aid through the effective administration and supervision of financial aid programs assigned to the Commission. Program Description: The Commission administers seven financial aid programs under its Financial Aid Administration program area. The State Student Incentive Grant Program (SSIG) assists states in providing grants to eligible students who attend postsecondary school and who have substantial financial need. Participating states must match Federal funds dollar-for-dollar, at the conclusion of the Program year, from direct state appropriations. By direction of the Arizona Legislature, each participating institution, public or private, in order to be eligible to receive state matching funds under the SSIG Program, shall provide an amount of institutional matching funds which shall be equal to the amount of funds provided by the State for the SSIG Program for that particular institution. The Paul Douglas Teacher Scholarship Program (PDTS) was an annual Federally funded program initiated in 1965; funding for this program ceased in 1995. The Arizona Teacher Incentive Program (ATIP), as designated under A.R.S. § 15-1640, was a State funded program; funding for this Program ceased July 1, 1994. Currently, the Commission activities for these two programs are limited to loan collections (i.e., repayment) from recipients who have not fulfilled their "letter of agreement" responsibilities. Commission staff reviews the financial and service performance of Arizona's student loan guarantee agency, Arizona Educational Loan Program (AELP), on a regular basis. The Arizona Postsecondary Education Voucher Program is a statefunded program that provides a financial incentive to community college graduates to attend a private postsecondary baccalaureate degree-granting institution rather than an Arizona public university in order to relieve the pressure of overcrowding at the state universities without denying access to education for Arizona residents. Commission for Postsecondary Education Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS The Arizona Student Program Investing Resources in Education (ASPIRE) Program is a state postsecondary scholarship program for low-income elementary-age students. Administered by the Commission, the Arizona Family College Savings Program is a unique college savings plan which was approved by the Legislature and signed into law by the Governor in April 1997. Three financial institutions have been awarded state contracts to partner in the Program and the launch date for full implementation is scheduled for Summer/Fall 1998. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1999 Estimate 1,261.2 1,714.2 0.0 543.2 1,673.2 2,246.3 0.0 1,068.2 1,712.6 2,427.8 0.0 1,068.2 3,518.6 4,987.7 5,208.6 2.9 2.1 3.1 Program Goals and Performance Measures: u Goal 1 - To assist needy Arizona students in accessing and pursuing in the postsecondary educational system through the State Student Incentive Grant. Performance Measures ! Institution allocation (thousands) ! Student awardees ! Average award amount ! Recipients that graduated FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $2,751.0 $3,365.1 $3,365.1 $3,869.9 $4,374.6 4,846 5,000 5,000 5,750 6,500 $568 $673 $673 $673 $673 N/A Baseline N/A N/A N/A u Goal 2 - To survey all "open file" award recipients of the Paul Douglas Teacher Scholarship Program and Arizona Teacher Incentive Program to ascertain their current status. Performance Measures ! Survey returns to update Paul Douglas recipient status ! Survey returns to update Arizona Teacher Incentive Program recipient status FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 50% 65% 75% 85% N/A 50% 65% 75% 85% u Goal 3 - To work with the Arizona Educational Loan Program (AELP) to ensure that Arizona postsecondary students retain full access to available student loan capital. Performance Measures ! Student borrowers ! Student loan volume (in millions) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 142,474 149,105 $583.0 $589.0 149,105 $589.0 149,105 $589.0 149,105 $589.0 u Goal 4 - To administer the Arizona Postsecondary Education Voucher Program by marketing and distributing all grants in a timely manner. Performance Measures ! Student allocations ! Student participants ! Survey returns from award FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $39,000 $360,000 $360,000 $414,000 $468,000 52 240 240 276 312 N/A N/A Baseline 75% 95% recipients to update status u Goal 5 - To continue meeting with the Arizona Student Association's Arizona Student Program Investing Resources in Education (ASPIRE) Committee, legislators, and other interested parties to develop plans and strategies to ensure adequate funding for the program. Education Performance Measures ! State dollars match (2 to 1) ! Scholarships awarded FY 1997 Actual FY 1998 Expected FY 1999 Expected N/A Baseline N/A Baseline FY 2000 Expected 150,000 108 157,500 147 FY 2001 Expected 165,375 154 u Goal 6 - To administer and proactively market for the Arizona Family College Savings Program. FY 1997 Actual Performance Measures ! Account holders PEA.2 N/A FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 10,000 12,000 18,000 20,000 PROGRAM SUMMARY POLICY ANALYSIS Contact: Verna L. Allen, Executive Director Phone: 229-2591 A.R.S. 15-1851 et seq. Program Mission: To support and assist Arizona's citizenry and education institutions in preparation for, access to, and achievement in postsecondary options, focusing on the unserved and underserved populations, through effective policy analyses that identify and improve preparation, access, and achievement. Program Description: Four programs fall under the Commission's Policy Analysis program area. The Arizona Minority Education Policy Analysis Center (AMEPAC) commissions policy papers and studies focusing on the educational opportunities of the unserved and underserved populations in Arizona. In addition, activities include workshops, policy forums, and publications designed to encourage additional partnerships in the kindergarten-baccalaureate degree education pipeline. The Commission periodically sponsors, co-sponsors, and facilitates Roundtable Discussions regarding a variety of postsecondary issues, e.g., early awareness of post-high school education and training opportunities. The Commission's Public Policy Forums provide postsecondary representatives and other interested associations and individuals with an opportunity for informal dialogue with state, national, and international education policy makers. Through an executive order from the Governor, the Commission is mandated to sponsor and facilitate the Western Governors' University (WGU) Task Force meetings. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 61.9 37.9 0.0 18.2 35.5 57.9 0.0 2.6 67.6 0.0 0.0 Program Total 99.8 111.6 70.2 FTE Positions 1.0 0.7 0.7 Program Goals and Performance Measures: u Goal 1 - To facilitate communication and influence public policy decisions among education institutions in the state on issues of minority student educational access and achievement through the activities of the Arizona Minority Education Policy Analysis Center. Commission for Postsecondary Education Page 469 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Funds available ! Conferences and policy and/or FY 1997 Actual FY 1998 Expected FY 1999 Expected $31,900 $57,900 2 2 FY 2000 Expected FY 2001 Expected $67,600 2 $70,980 2 $74,529 2 1 2 3 4 N/A Baseline N/A N/A N/A study papers issued ! Conferences and policy paper follow-up workshops held ! Ascertain positive results 1 u Goal 2 - To discuss issues regarding the Reauthorization Higher Education Act and postsecondary enrollment concerns/issues, and early awareness post-high school educational and training opportunities at the Roundtable Discussions. Performance Measures ! Results to legislature in a timely FY 1997 Actual manner ! Follow-up workshops on possible solutions FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 1 1 1 2 0 2 2 3 4 u Goal 3 - To hold periodic Public Policy Forums on "state-of-theart" educational reforms and issues. Performance Measures ! Results to legislature in a timely FY 1997 Actual manner ! Follow-up workshops on possible solutions FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 1 1 1 2 0 2 2 3 4 u Goal 4 - To sponsor and facilitate Western Governors' University (WGU) Task Force meetings to discuss implementation and issues for reports to the Governor. Performance Measures ! Results reported to the Governor in a timely manner ! Follow-up workshops on possible implementation solutions PEA.3 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 1 1 1 1 0 2 2 3 4 PROGRAM SUMMARY The Course Applicability System (CAS) is currently being developed and the Commission will support and assist in the editing of this on-line Course Equivalency Guide. The CAS will include not only public but private postsecondary institutions as well. The ACPE Internet Web Page will contain selected data, financial aid information, documents, early awareness of educational opportunities, program/activity and conference/forum announcements which will be readily accessible to institutions and the general public in a cost effective manner. Twelve Plus Partnership (early awareness of postsecondary training and educational opportunities) activities include: the Ready for Success publication; the Think College education awareness campaign; the annual College Goal Sunday event which provides free information and assistance to Arizona high school seniors and their families applying for college financial aid; the Arizona Best Practices Conference which disseminates exemplary and successful statewide, as well as national, education practices and partnerships through "showcasing" what is working in school districts and postsecondary institutions; and the College and Career Centers, managed by parents, that provides information regarding post-high school training and educational opportunities, as well as preparing for college and an economic fulfilling career. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 12.7 103.1 8.2 0.0 43.5 59.2 16.0 0.0 17.5 316.0 0.0 0.0 Program Total 124.0 118.7 333.5 FTE Positions 1.6 1.2 1.2 Program Goals and Performance Measures: COMMUNICATIONS u Goal 1 - To edit, publish and disseminate the Course Equivalency Guide (CEG), Arizona College and Career Guide (ACCG) and the Course Applicability System (CAS) to appropriate institutions, organizations and individuals. Contact: Verna L. Allen, Executive Director Phone: 229-2591 A.R.S. 15-1851 et seq. Program Mission: To support and assist Arizona's education institutions and citizenry in preparation for, access to, and achievement in postsecondary institutions through the effective dissemination of education awareness information regarding postsecondary training and educational opportunities within the state; and the importance of post-high school training and education economically, socially, and morally. Program Description: Nine programs/activities fall under the Commission's Communications program area. The Commission edits, publishes, and disseminates the annually updated Course Equivalency Guide (CEG) and the Arizona College and Career Guide (ACCG) which lists approved transfer courses from community colleges to public universities and postsecondary education opportunities (public, private, and proprietary) in the state. Performance Measures ! CEGs distributed ! Assist with the development, upgrade and maintenance of the CAS system ! ACCGs distributed ! ACCGs distributed to high school juniors FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 7,200 N/A 8,000 8,000 24,000 24,000 N/A Baseline Upgrade Maintain 8,000 N/A 8,000 8,000 N/A Baseline 22,000 24,000 22,000 24,000 u Goal 2 - To develop and maintain an education information Internet web page with Postsecondary options linked, for statewide and national usage. Performance Measures ! Web site hits FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5,200 5,460 5,733 6,020 u Goal 3 - To develop, edit, publish and disseminate the Ready for Success Publication to every third grader in the state. Performance Measures ! Funds available ! 3rd graders receiving publication FY 1997 Actual N/A N/A FY 1998 Expected FY 1999 Expected N/A Baseline N/A Baseline FY 2000 Expected FY 2001 Expected $20,000 40,000 $20,000 45,000 u Goal 4 - To continue to assist in the coordination of annual Page 470 Commission for Postsecondary Education Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS College Goal Sunday statewide event in at least 19 - 22 community sites throughout the state. FY 1997 Actual Performance Measures ! Funds available ! Families/students served FY 1998 Expected FY 1999 Expected $62,000 $71,000 1,562 2,500 FY 2000 Expected FY 2001 Expected $80,000 $110,000 $110,000 3,500 4,500 4,500 u Goal 5 - To sponsor and facilitate the Arizona Best Practices annual conference in order to become a primary disseminator of statewide, as well as national, exemplary educational practices and partnerships. FY 1997 Actual Performance Measures ! Funds available ! Best practices adopted FY 1998 Expected FY 1999 Expected N/A $80,000 $84,000 N/A N/A Baseline FY 2000 Expected $88,200 N/A FY 2001 Expected $92,610 N/A u Goal 6 - To develop and establish College and Career Centers, in elementary (E.S.) and middle (M.S.) schools, with high disadvantaged student populations. FY 1997 Actual Performance Measures ! Funds available ! Elementary school centers ! Middle school centers ! Support existing centers via FY 1998 Expected N/A N/A N/A N/A FY 1999 Expected Baseline Baseline Baseline Baseline $50,000 3 3 25 FY 2000 Expected $75,000 6 6 50 FY 2001 Expected $95,000 10 10 75 materials, video tapes, expertise, etc. u Goal 7 - To develop and disseminate a Think College booklet for every 3rd, 7th, and 11th grader in Arizona, which focuses on raising expectations, through a public relations campaign, creating an attitude among students, parents, teachers, and counselors that a post-high school/postsecondary educational experience is desirable and attainable for most children. Performance Measures ! Funds available ! Booklets distributed ! Arizona citizens reached through FY 1997 Actual Education u FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A $10,000 $90,000 $94,500 $99,225 N/A Baseline 50,000 50,000 75,000 N/A Baseline 1 million 2 million 2.5 million media u FY 1998 Expected u u u u Commission for Postsecondary Education Page 471 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS entrepreneurial activities, via the nonprofit organization, such as grant writing, annual giving, membership dues, retail sales, special fees and new programs. AGENCY/PROGRAM SUMMARY PRESCOTT HISTORICAL SOCIETY PHA Richard S. Sims, Director Contact: Richard S. Sims, Director 520-445-3122 A.R.S. 41- 831 FY 1997 Actual Performance Measures ! Increased Non-state funds ! New supporters and customers FY 1998 Expected $.5 mil 90,000 FY 1999 Expected FY 2000 Expected FY 2001 Expected $.6 mil 90,000 $.6 mil 92,000 $.6 mil 95,000 $.7 mil 100,000 $.35 mil $.35 mil $.35 mil $.35 mil $.35 mil 12 12 14 are pleased to participate ! Cost of increased funds remains Agency/Program Mission: flat, reflecting efficiency of nonstate positions ! Increased funds go to increased number and quality of museum programs To research, preserve and interpret the prehistory, history and natural history of Arizona, with an emphasis on the central mountain region. Agency/Program Description: The Prescott Historical Society operates the Sharlot Hall Museum, which was founded in 1928 and is located on the grounds of the first territorial capitol building. The 3.5 acre landscaped campus includes 7 restored historic structures, featuring the territorial Governor's Mansion (1864) and the Victorian-era Bashford House (1878). A modern Museum Center (1978) hosts changing exhibits, a large Archives Library and collections totaling over 100,000 artifacts and documents. Public programs include the Cowboy Poets Gathering, the Folk Arts Fair, historical reenactments in an outdoor amphitheater, heritage gardens, and education outreach opportunities for children and adults. 10 10 u Goal 4 - To undergo phased facility expansion, bringing needed square footage for public and non-public uses. Performance Measures ! Plan in place to increase museum FY 1997 Actual FY 1999 Expected FY 2000 Expected N/A 1,000 sq 1,000 sq 2,000 sq ft ft ft 800 900 900 1,000 space by 20,000 sq ft. ! Museum expansion plans create great excitement in community and region ! Significant fundraising occurs in FY 1998 Expected $200,000 $10,000 $20,000 $1 mil FY 2001 Expected 20,000 sq ft 1,200 $1 mil early stages of campaign u u u u u u ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 617.7 0.0 415.5 0.0 681.2 0.0 516.1 0.0 703.1 0.0 515.0 0.0 1,033.2 1,197.3 1,218.1 Capital Funds 0.0 0.0 0.0 Agency Total 1,033.2 1,197.3 1,218.1 FTE Positions 16.0 17.0 17.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To increase the service of the Sharlot Hall Museum to the community, the state and the Southwest. Performance Measures ! People served ! People informed of museum FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 65,000 65,000 70,000 70,000 95,000 90,000 115,000 100,000 $32,000 $55,000 $60,000 $65,000 $70,000 90% 99% 99% 50,028 59,028 offerings ! Cost of service maintained at $2/person (based on per capita donations) ! Museum clients pleased with service 85% 85% u Goal 2 - To create innovative educational partnerships in the Prescott area. Performance Measures ! Partnerships with other institutions ! Solid and long-term partnerships ! Cost of maintaining partnerships FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5 2 .25 6 4 .25 8 6 .25 10 8 .35 10 8 .35 $5,000 $5,000 $7,500 $10,000 $15,000 increases from .25FTE to .35 FTE ! New partnerships create new sources of support u Goal 3 - To increase the private, non-state funds through Page 472 Prescott Historical Society Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY SCHOOL FACILITIES BOARD SFA Vacant, Executive Director Contact: Tom Betlach, OSPB Director 542-7562 Laws 1998, 5th Spec. Session, Ch. 1 Agency/Program Mission: To meet the basic capital needs of the children in Arizona’s school districts by providing capital assistance to school districts according to their need for capital. Agency/Program Description: This board assumes the duties of the State Capital Facility Board. The School Facilities Board consists of nine members appointed by the Governor. The Board is charged with inspecting all of the existing schools and developing and maintaining a school facilities database. Based on that database, the Board will provide funding for the maintenance of existing facilities and the construction of new facilities. The Board is also charged with developing school facility standards and raising all schools to that standard by June 30, 2003. The Board was created by Laws 1998, Fifth Special Session, Chapter 1 and began operations in FY 1999. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 2,819.7 0.0 0.0 0.0 30,400.0 0.0 0.0 313,200.0 0.0 0.0 0.0 2,819.7 30,400.0 313,200.0 Capital Funds 0.0 0.0 0.0 Agency Total 2,819.7 30,400.0 313,200.0 FTE Positions 5.0 7.0 9.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - Goals and performance measures will be developed by the Executive Director. FY 1997 Actual Performance Measures ! no data u Education u u FY 1998 Expected u u FY 1999 Expected FY 2000 Expected FY 2001 Expected u School Facilities Board Page 473 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures BOARD OF REGENTS BRA Dr. Frank H. Besnette, Executive Director Contact: Gale Tebeau, Assistant Executive Director 229-2522 Agency Mission: To ensure access for qualified residents of Arizona to undergraduate and graduate instruction, promote the discovery, application, and dissemination of new knowledge, extend the benefits of university activities to Arizona citizens outside the university and maximize the return on the State's investment in education. Agency Description: The Arizona Board of Regents (ABOR) is the governing body of Arizona's state universities. Consistent with its constitutional authorities, the Board makes planning and policy decisions with regard to the state universities. The Board hires the university presidents and the executive director for the Board to whom they assign the responsibility of management. The Board accounts to the legislative and executive branches of government for the resources appropriated to the universities and the Board. The Board acts as the legal entity responsible for the universities. ($ Thousands) Agency Summary: FY1997 Actual Ø GOVERNANCE Ø FINANCIAL ASSISTANCE Ø PASS-THROUGH PROGRAM - AHEC FY1998 Estimate FY1999 Estimate 2,247.3 6,431.8 10,591.0 5,030.2 5,416.3 5,561.1 0.0 0.0 0.0 Capital Funds 0.0 0.0 0.0 Agency Total 7,277.5 11,848.1 16,152.1 FY1997 Actual FY1998 Estimate FY1999 Estimate 6,047.1 0.0 432.6 797.8 10,588.3 0.0 515.0 744.8 14,882.1 0.0 525.2 744.8 7,277.5 11,848.1 16,152.1 Capital Funds 0.0 0.0 0.0 Agency Total 7,277.5 11,848.1 16,152.1 FTE Positions 30.1 33.0 34.0 Operating Funds Subtotal ! Reports produced, reviewed, and analyzed by central office ! Policies established, reviewed, amended ! Annual objectives substantially completed ! Policy related discussions/actions BRA.1 225 230 230 230 230 15 15 16 15 15 80% 80% 82% 85% 85% 60 54 58 58 58 PROGRAM SUMMARY GOVERNANCE Contact: Frank H. Besnette, Executive Director Phone: 229-2505 Contact: Gale Tebeau, Assistant Executive Director Phone: 229-2522 A.R.S. 15-1621 Program Mission: To assist the Board and the universities in setting policy and establishing planning criteria for the Arizona University System, and in overseeing and evaluating fiscal and programmatic areas. Program Description: The governance function of the Board serves the universities and the public in the following major programmatic areas: financial policy and oversight, including the review and analysis of tuition and university budgets; capital development analysis; administration of several financial assistance programs; coordination of compensation and benefits packages for the university system and oversight of university and Equal Employment Opportunity and affirmative action efforts; coordination and recommendations on academic requirements and standards; conduct of internal audits of the universities; review of public outreach strategies for the Board; and participation in public meetings. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate ($ Thousands) Funding and FTE Summary: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected Agency Goals and Key Performance Measures: u Goal 1 - To adopt, prescribe and regulate administrative and financial policy applicable to the state universities; to adopt regulations, rules and measures for the state universities; and to oversee the operating of the state universities. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 1,814.7 0.0 432.6 0.0 5,916.8 0.0 515.0 0.0 10,065.8 0.0 525.2 0.0 Program Total 2,247.3 6,431.8 10,591.0 FTE Positions 30.1 33.0 34.0 Program Goals and Performance Measures: u Goal 1 - To assist the Board in making well-informed policy decicions. Performance Measures ! Board meetings ! Items to the Board ! Reports that lead directly to FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 10 315 18 9 275 20 8 275 20 8 275 20 8 275 20 8% 10% 10% 10% 10% Board decisions ! Ratio of reports leading to Board decisions to reports produced u Goal 2 - To communicate with universities and their constituents and stakeholders on Board policies and initiatives. Page 474 Board of Regents Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Issue papers and fact sheets produced/updated ! Media/individual/group briefings conducted ! Stakeholder briefings conducted ! Responses to stake holder inquiries ! Audits scheduled ! Audits performed ! Audit findings ! Survey and information requests ! Responses to surveys and information requests ! Ratio of responses to requests BRA.2 FY 1997 Actual FY 1998 Expected 55 FY 1999 Expected 55 FY 2000 Expected 57 FY 2001 Expected 57 57 540 545 550 555 560 45 520 45 520 45 520 45 520 45 520 42 36 72 900 890 32 30 75 900 900 40 37 110 900 900 40 37 110 900 900 40 37 110 900 900 98% 100% 100% 100% 100% PROGRAM SUMMARY ! Eisenhower awards - depending FY 1999 Expected FY 2000 Expected FY 2001 Expected 210 178 180 180 180 218 72% 190 72% 190 72% 190 72% 190 72% 26 50% 28 54% 28 50% 30 50% 30 50% 13 15 15 15 15 on federal funding BRA.3 PROGRAM SUMMARY PASS-THROUGH PROGRAM - AHEC A.R.S. 15-1643 Contact: Gale Tebeau, Asst. Exec. Director Phone: 229-2522 Program Mission: To design programs that address maldistribution of health care providers in the state; and to improve the development, recruitment, minority representation, distribution and retention of health professional personnel in Arizona's rural and medically underserved communities. A.R.S. 15-1642, 15-1742, 15-1746 Program Mission: To provide financial assistance to students and to strengthen the teaching skills of teachers in elementary and secondary mathematics and science education. Program Description: Program Description: The Arizona Board of Regents directly administers two financial assistance programs: (1) Western Interstate Commission on Higher Education (WICHE), for students who choose careers in: Osteopathy, Dentistry, Veterinary Medicine, Occupational Therapy, Optometry, and Physicians Assistants; and (2) Eisenhower Grants, support of exemplary projects for teachers in elementary and secondary math and science education. Two student assistance programs are appropriated to the ABOR but administered by the universities: 1) Arizona Financial Aid Trust, immediate aid to students who are underrepresented in the population of the university or students who demonstrate a clear need for financial aid and creates an endowment for future aid; and (2) Arizona Teacher Incentive Program, loans to students in teaching training programs in deaf and blind education at the University of Arizona. ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds eligibility requirements ! WICHE applications processed ! Recipients returning to practice in Arizona ! Eisenhower applications processed ! Ratio of Eisenhower awards to applications processed FY 1998 Expected Contact: Gale Tebeau, Assistant Exec. Director Phone: 229-2522 FINANCIAL ASSISTANCE FY1997 Actual FY 1997 Actual Performance Measures ! WICHE applications meeting FY1998 Estimate The Arizona Health Education Centers (AHEC) are administered through the Rural Health Office at the University of Arizona and are no longer supported by state funds appropriated to ABOR for passthrough to the Rural Health Office. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 FY1999 Estimate 4,232.4 0.0 0.0 797.8 4,671.5 0.0 0.0 744.8 4,816.3 0.0 0.0 744.8 Program Total 5,030.2 5,416.3 5,561.1 FTE Positions 0.0 0.0 0.0 u u u u u u Program Goals and Performance Measures: u Goal 1 - To continue extending access to a public university education by providing and administering various financial assistance programs. Performance Measures ! WICHE awards Education FY 1997 Actual 161 FY 1998 Expected 163 FY 1999 Expected 172 FY 2000 Expected 175 FY 2001 Expected 175 Board of Regents Page 475 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures ARIZONA STATE UNIVERSITY - MAIN CAMPUS Dr. Lattie Coor, President Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis ASA 965-6671 Agency Mission: To provide outstanding programs in instruction, research and creative activity, economic development, and service appropriate for the nation, the State of Arizona, and the state's major metropolitan area. Agency Description: Arizona State University Main Campus (ASUMC) is a rapidly evolving public Research I university offering programs from the baccalaureate through the doctorate for over 44,000 full time and part time students. The ASUMC is committed to fashioning a modern university that applies the strongest features of the traditional major research university to the rapidly evolving needs of the metropolitan Phoenix area and Arizona. Funding Note: Because all appropriated funds are combined prior to distribution to the various programs by the University, General Funds and Other Appropriated Funds are combined under the Other Appropriated Funds category. ($ Thousands) Agency Summary: FY1997 Actual ! Average years taken by freshmen students to complete a baccalaureate degree program ! Graduating seniors who rate their academic experience at ASU as satisfactory or very satisfactory ! Alumni who, five years after graduation, rate their overall experience at ASU as satisfactory or very satisfactory ! Undergraduate degree recipients participating in research related or capstone (case study) experience ! Students participating in the Freshman Year Experience (FYE) Key Performance Measures ! Professional master's degrees granted ! Other master's degrees granted ! Doctoral degrees granted FY1999 Estimate 325,951.2 356,101.6 386,279.2 9,948.5 10,899.8 11,861.4 68,368.5 74,849.0 80,921.8 54,553.2 59,208.1 64,871.7 Key Performance Measures 43,477.1 47,208.2 51,954.4 Capital Funds 3,467.0 4,510.2 9,978.4 Agency Total 505,765.5 552,776.9 605,866.9 ! Merit, Flinn and Regents scholars enrolled ! Entering students in top 25% of their high school graduating class ! Minority enrollments as a percentage of total ! Students admitted as first time freshmen ! Degree/certificate programs offered evenings/weekends Ø INSTITUTIONAL LEADERSHIP AND ADVANCEMENT ($ Thousands) Funding and FTE Summary: FY1997 Actual FY1998 Estimate FY1999 Estimate 0.0 296,234.1 146,838.9 59,225.5 0.0 324,394.9 161,989.5 61,882.3 0.0 352,817.9 178,903.3 64,167.3 502,298.5 548,266.7 595,888.5 Capital Funds 3,467.0 4,510.2 9,978.4 Agency Total 505,765.5 552,776.9 605,866.9 FTE Positions 7,838.6 8,096.9 8,321.6 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal Agency Goals and Key Performance Measures: 5.11 4.80 4.60 4.60 4.60 90% 90% 90% 90% 90% 93% 90% 90% 90% 90% 85% 88% 90% 90% 90% 2,091 2,000 2,000 2.000 2,000 u Goal 2 - To improve graduate education. FY1998 Estimate Ø ACADEMIC AFFAIRS Ø RESEARCH Ø STUDENT AFFAIRS Ø ADMINISTRATIVE SERVICES FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 1,462 1,458 1,466 1,466 1,466 583 592 594 594 594 274 270 270 270 270 u Goal 3 - To more effectively manage the ASUMC enrollment profile. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 682 700 725 740 750 49% 49% 50% 51% 52% 18.2 18.8 18.9 19.0 19.0 4,245 4,400 4,450 4,500 4,550 17 18 19 20 21 u Goal 4 - To enhance research and creative activity. Key Performance Measures ! External dollars received for research and creative activity ($ in millions) ! Faculty and academic professionals receiving extramural support FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected $72 $82 $87 $100 $106 449 460 465 470 475 u Goal 1 - To improve undergraduate education. Page 476 Arizona State University - Main Campus Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 5 - To advance the University and community through partnerships, knowledge transfer and cultural resources. Key Performance Measures ! Extended campus sites (credit/non-credit) ! External partnerships and collaborations with business, industry and community groups facilitated by Extended Education ! Persons viewing KAET-TV on a weekly basis (in thousands) ! Persons attending university sponsored cultural events FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 150 150 155 155 160 45 45 48 48 50 ! Average salary of all ranked faculty as a percentile of salaries at peer institutions ! Average salaries of classified staff as a percentgage of relevant salaries in the Maricopa County 2,177 2,242 2,310 2,379 2,450 530,400 530,400 530,400 530,400 530,400 ! Employees trained in process improvement ! Teams in progress or completed TQS projects ASA.1 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 20 88 25 92 30 96 50 100 50 100 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 62 100 100 100 100 55 50 50 50 50 PROGRAM SUMMARY ACADEMIC AFFAIRS FY1999 Estimate 0.0 243,200.9 45,567.7 37,182.6 0.0 267,940.6 50,269.3 37,891.7 0.0 291,470.2 55,518.1 39,290.9 Program Total 325,951.2 356,101.6 386,279.2 FTE Positions 5,427.0 5,664.5 5,831.0 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 College of Architecture and Environmental Design College of Business College of Education College of Engineering and Applied Sciences College of Extended Education College of Fine Arts Graduate College Honors College College of Law College of Liberal Arts and Sciences College of Nursing College of Public Programs School of Social Work Other Instructional Support University Libraries and Museums Academic Computing Admin. Information Technology/ Telecommunications Academic Affairs Administrative Support ASA.1.1 Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Program Mission: To offer high quality academic degree, general studies and honors programs that prepare graduates for personal growth, fulfilling careers and lifelong contributions to the quality of intellectual life in the community, state, region and nation. Program Description: Academic Affairs is comprised of activities carried out during the academic year, summer sessions and other periods outside the regular term and associated with degree credit and non-credit academic courses. This program also includes faculty departmental research and public service activities that are not separately budgeted and academic administration where Academic Affairs plays an important role, such as at the dean and department chair Education FY1998 Estimate This Program Contains the following Subprograms: u Goal 7 - To more fully integrate strategic and operational decision making processes. Key Performance Measures FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u Goal 6 - To establish and maintain salary structures that are competitive in the relevant markets for all personnel. Key Performance Measures levels. In addition to the colleges, Academic Affairs includes Other Instructional Support, University Libraries and Museums, Academic Computing, Administrative Information Technology/Telecommunications, and Academic Affairs Administrative Support. ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY COLLEGE OF ARCHITECTURE AND ENVIRONMENTAL DESIGN Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: To offer a quality professional design and planning education, one that empowers graduates and the communities that they serve to make wise, informed decisions about the design and planning of their surroundings. Subprogram Description: The College of Architecture and Environmental Design prepares students for professional careers in the disciplines of architecture, interior design, graphic design, industrial design, landscape architecture, housing and urban development, environmental Arizona State University - Main Campus Page 477 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS resources management, and planning. The College offers advanced degrees that equip students to advance their disciplines through the new ideas and understandings developed by research. The College serves the community through the Joint Urban Design Program and the Herberger Center for Design Excellence. The College promotes a general understanding of the environment by offering courses to nonmajors and the community. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 6,644.4 278.2 86.5 0.0 7,220.3 307.3 89.7 Program Total 6,229.9 7,009.1 7,617.3 FTE Positions 120.8 132.4 137.2 Subprogram Goals and Performance Measures: u Goal 1 - To improve the quality of undergraduate education by providing enriched educational opportunities to undergraduate students. FY 1997 Actual ! Undergraduate degree FY 1998 Expected 98% recipients participating in research related or capstone (case study) experience ! Graduating seniors who are satisfied or very satisfied with their overall academic experience in their major FY 1999 Expected 97% 97% FY 2000 Expected 92% 90% 92% 92% subjects that possibly affect the city and surrounding environments ! Studio projects that will enable students to experience the urban laboratory ASA.1.2 FY 1998 Expected 9 35 FY 1999 Expected 17 33 20 36 FY 2000 Expected 92% 36 SUBPROGRAM SUMMARY A.R.S. 15-1601 Subprogram Mission: To expand the knowledge of business and to educate men and women for managerial leadership in a world characterized by demands for continuous improvements in quality; growing sophistication of information technology; globalized markets; racial, cultural, and gender diversity in the work force; and a demand for managers with practical, realistic skills. Subprogram Description: Page 478 0.0 26,002.6 4,953.3 282.4 0.0 28,256.4 5,470.5 292.9 Program Total 28,283.1 31,238.3 34,019.8 FTE Positions 419.6 443.3 458.3 u Goal 1 - To improve the quality of undergraduate education by providing enriched educational opportunities to undergraduate students. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Undergraduate degree 99% 87% 87% 87% 87% recipients participating in research related or capstone (case study) experience ! Graduating seniors who are satisfied or very satisfied with their overall academic experience in their major 92% 92% 92% 92% 92% 20 36 FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Minority undergraduate 19% 20% 21% 21% 22% students ! Minority graduate students 13% 13% 14% 14% 15% u Goal 3 - To increase the number and extent of its partnerships with the business community. FY 1997 Actual Performance Measures COLLEGE OF BUSINESS Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 FY1999 Estimate u Goal 2 - To recruit, retain and graduate a highly qualified and diverse student body. FY 2001 Expected 20 FY1998 Estimate 0.0 23,522.8 4,490.0 270.3 Performance Measures FY 1997 Actual ! Programs and symposia on General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 97% u Goal 2 - To become recognized leaders and partners in design and planning education that benefits society and the natural environment through stimulating relationships with local, national and international communities. Performance Measures FY1997 Actual Subprogram Goals and Performance Measures: FY 2001 Expected 97% ($ Thousands) Funding and FTE Amounts: 0.0 5,894.9 252.2 82.8 Performance Measures The College of Business is one of the largest colleges of business in the United States. Its enrollment includes approximately 1,000 doctoral and masters students and over 2,600 undergraduate majors. One of 13 colleges on the main campus of Arizona State University, the College of Business is a substantial and integral part of the higher education system in Arizona. One hundred sixty faculty comprise 9.7 percent of the ASU faculty, its student body accounts for 11.2 percent of overall student enrollment, and 25 percent of students graduating from ASU. ! Membership in the Dean's 257 FY 1998 Expected FY 1999 Expected 270 300 FY 2000 Expected 315 FY 2001 Expected 335 Council of 100 and the Economic Club ASA.1.3 SUBPROGRAM SUMMARY COLLEGE OF EDUCATION Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: To prepare teachers, administrators, helping professionals, researchers and policy makers in a culture of excellence and equity. To meet the educational needs of children, youth and Arizona State University - Main Campus Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS adults at high levels of mastery for their individual achievement and carrying out the adult roles of citizens, parents, workers, neighbors and leaders in a democratic society. u Goal 4 - To increase research activities in the College. Performance Measures Subprogram Description: ! Externally funded research The College of Education offers undergraduate and graduate courses that prepare individuals to assume a variety of roles in educational and other applied settings. Faculty and students pursue research, independently and cooperatively, to keep classroom pedagogical techniques current. The College of Education assists practitioners through a variety of educational services, including sponsored conferences, seminars, workshops, and projects. dollars awarded (in thousands) ! Externally funded research dollars expended (in thousands) ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 11,917.8 2,173.3 2,055.9 0.0 12,677.9 2,397.5 2,148.1 0.0 13,776.7 2,647.9 2,227.4 Program Total 16,147.0 17,223.5 18,652.0 FTE Positions 293.9 301.6 310.6 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 195.5 200 215 230 250 36.4 100 150 200 250 SUBPROGRAM SUMMARY ASA.1.4 COLLEGE OF ENGINEERING AND APPLIED SCIENCES Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: To provide undergraduate and graduate students with a variety of high quality educational opportunities that will serve their professional interests into the 21st century. To enhance the economic well being of the state and nation; and to meet the rapidly expanding need for research and educational support for the high-technology industry of Arizona. Subprogram Goals and Performance Measures: Subprogram Description: u Goal 1 - To improve the quality of undergraduate education through providing training of pre-service teachers in more diverse settings. The College offers undergraduate and graduate degree programs that provide students with cutting edge knowledge in their future professions. Engineering supplements formal instruction by individual mentoring in which selected undergraduate and graduate students are trained to pursue independent research activity. The College also provides specific research support to high-technology industry as well as non credit courses intended to enhance the professional community's specialized interests. Performance Measures ! Graduating elementary education majors serving internships in economically, culturally AND linguistically diverse settings ! Graduating seniors who express satisfaction with their degree program FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 10% 15% 75% 100% 100% 85% 87% 89% 90% 90% ! Undergraduate students from under-represented ethnic groups enrolled ! Undergraduate students from under-represented ethnic groups enrolled ! Graduate students from underrepresented ethnic groups enrolled ! Graduate students from underrepresented ethnic groups enrolled FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 539 570 610 650 700 23% 25% 27% 29% 30% 406 430 450 475 500 19% 21% 23% 24% 25% ! Sections of courses taught off FY 1997 Actual 66 FY 1998 Expected 150 FY 1999 Expected 200 FY 2000 Expected 250 FY 2001 Expected FY1998 Estimate FY1999 Estimate 0.0 28,765.5 7,009.8 8,918.7 0.0 31,756.2 7,733.1 9,318.8 0.0 34,508.8 8,540.5 9,662.9 Program Total 44,694.0 48,808.1 52,712.2 FTE Positions 769.4 797.5 816.5 Subprogram Goals and Performance Measures: u Goal 1 - To improve the quality of undergraduate education by providing enriched educational opportunities to undergraduate students. Performance Measures u Goal 3 - To offer more courses off campus and in nontraditional formats (e.g., distance learning) to better serve the needs of Arizona students and educators. Performance Measures FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u Goal 2 - To increase the enrollments in the College of underrepresented ethnic groups (viz., African Americans, Asian Americans, Hispanics, and American Indians). Performance Measures ($ Thousands) Funding and FTE Amounts: FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Undergraduate degree 97% 100% 100% 100% 100% recipients participating in research related or capstone (case study) experience ! Graduating seniors who are satisfied or very satisfied with their overall academic experience in their major 85% 85% 87% 90% 90% 275 campus and/or through distance learning Education Arizona State University - Main Campus Page 479 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures u Goal 2 - To enhance research productivity by developing a stable external funding base. ! Total CEE credit enrollments ! Professional/Continuing Performance Measures FY 1997 Actual ! Externally funded expenditures 17.4 FY 1998 Expected FY 1999 Expected FY 2000 Expected 20.3 24.0 28.0 FY 2001 Expected 33.0 for research, education, and service (millions of dollars) u Goal 3 - To enhance the working relationship with industry through partnering in research and education. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Externally funded expenditures 4.6 5.2 6 7 8 from industry (millions of dollars) ! Courses offered by TV/Video 68 68 75 78 80 Education & Global & Community Outreach enrollments ! Degree/certificate programs offered evenings/weekends ! Off-campus credit courses offered during the Fall semester (includes technologydelivered courses) A.R.S. 15-1601 FY 1999 Expected FY 2000 Expected FY 2001 Expected 15,431 16,974 18,671 20,538 22,591 7,239 7,504 7,782 8,032 8,290 17 18 19 20 21 251 282 316 354 397 u Goal 2 - To plan, develop, and implement expanded use of interactive technologies to support and enhance the delivery mission of the College of Extended Education. Performance Measures SUBPROGRAM SUMMARY ASA.1.5 COLLEGE OF EXTENDED EDUCATION Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 FY 1998 Expected FY 1997 Actual ! Technology-delivered courses ! Staff technical assistance to faculty (in hours) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 200 210 221 232 244 1,223 2,446 2,935 3,522 4,226 u Goal 3 - To enhance economic, social, community, and cultural development of the community through instruction, research, and community service. Subprogram Mission: Performance Measures To meet the lifelong learning requirements of our diverse communities by providing an interactive link to the services and resources of ASU. In partnership with ASU's campuses, colleges, and the community, the College extends ASU by providing access to quality instruction for nontraditional and traditional learners in a variety of locations using innovative methods, curricula, schedules, and technologies. ! Extended campus sites (credit/non-credit) ! External partnerships ! Downtown Center facility users FY 1998 Expected FY 1997 Actual FY 1999 Expected FY 2000 Expected FY 2001 Expected 150 150 155 155 160 45 45 48 48 50 64,860 68,103 70,146 72,250 74,418 u Goal 4 - The following performance measures were developed as a result of the Program Authorization Review (PAR) of the College of Extended Education. Subprogram Description: The university-wide College of Extended Education (CEE) provides academic outreach by assisting ASU colleges and campuses in the delivery of instruction using a variety of sites, centers, schedules, and technologies. The College advances ASU's community outreach mission by promoting and engaging in collaborative research efforts, by providing community leadership and services, by developing and supporting community and economic development activities, and through partnerships with business, governments, and community organizations. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate Performance Measures ! 21st day fall semester FTE ! ! ! 0.0 2,708.4 4,593.1 917.7 0.0 3,573.7 5,067.0 0.0 0.0 3,883.4 5,596.1 0.0 ! Program Total 8,219.2 8,640.7 9,479.5 ! FTE Positions 129.5 133.7 135.8 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ! students in off-campus courses that are counted for appropriations purposes FTE students in all forms of off-campus credit courses for the Fall semester Enrollments in all forms of offcampus credit courses for the Fall semester (includes technology-delivered courses) Degree programs in which all credit may be earned at an offcampus location Degree programs in which partial credit may be earned at an off-campus location Off-campus sites and centers at which credit courses are offered (Maricopa County and other) Off-campus sites and centers at which credit courses are offered in Maricopa County FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 965 1,046 1,134 1,229 1,332 1,076 1,155 1,246 1,344 1,450 3,982 4,380 4,818 5,300 5,380 4 4 5 5 5 4 5 5 5 5 130 130 134 134 138 107 107 110 110 113 Subprogram Goals and Performance Measures: u Goal 1 - To improve accessibility and delivery of academic instruction, professional and personal development, training, technical assistance, and information to local, regional, national, and international populations. Page 480 Arizona State University - Main Campus Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ASA.1.6 ASA.1.7 SUBPROGRAM SUMMARY COLLEGE OF FINE ARTS Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 SUBPROGRAM SUMMARY GRADUATE COLLEGE Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 A.R.S. 5-1601 A.R.S. 15-1601 Subprogram Mission: Subprogram Mission: To provide highly qualified artists, teachers, scholars and welleducated men and women regardless of specific undergraduate or graduate degree programs; to engage in scholarship, creative activity and innovation which leads to making and creating art; to embrace inclusiveness and diversity; and, to provide expertisebased service for the citizens of Arizona and the nation. To promote and support the integrity, quality, and vitality of graduate programs and to ensure their currency. To serve as an advocate for all advanced studies at Arizona State University and promote rigorous standards of quality access and equity in all graduate programs. To foster innovation and community partnerships and facilitate interdisciplinary programs. Subprogram Description: Subprogram Description: One of the largest such colleges in the country, the College of Fine Arts includes 1,800 undergraduate students, 500 graduate students, and 200 faculty and staff, who are organized into the Schools of Art and Music, the Departments of Dance and Theatre, the University Art Museum, and the Institute for Studies in the Arts. The College's educational programs embrace majors and non-majors. They also include many public performances, exhibitions and events, which, in turn, serve as a cultural resource for the campus and community. The Graduate College enhances quality graduate education through programs complementing department efforts to recruit, retain, and graduate a highly qualified student body which has ethnic and gender diversity. The College enriches and supports ASU's graduate education by giving attention to professional and researchoriented programs and interdisciplinary study. The College also supports undergraduate education by preparing graduates for faculty roles and assures adherence to rigorous academic policies and practices through program evaluations and monitoring of educational processes. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 0.0 14,894.2 1,441.7 0.0 0.0 15,828.8 1,590.5 0.0 0.0 17,200.8 1,756.5 0.0 Program Total 16,335.9 17,419.3 18,957.3 FTE Positions 308.4 318.9 330.8 Subprogram Goals and Performance Measures: ! Faculty and others who participate in teaching and learning workshops ! Undergraduate degree recipients participating in research related or capstone (case study) experience ! Graduating seniors who are satisfied or very satisfied with their overall academic experience in their major FY 1997 Actual 43 FY 1998 Expected 48 FY 1999 Expected FY 2000 Expected 56 58 FY 2001 Expected ! Faculty involved in research General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 95% 95% 95% 96% 96% 84% 89% 90% 91% 92% 90% FY 1998 Expected 91% FY 1999 Expected 92% FY1999 Estimate 0.0 1,966.9 795.5 315.0 0.0 2,137.4 878.6 326.7 Program Total 2,856.0 3,077.4 3,342.7 FTE Positions 63.6 65.8 68.0 u Goal 1 - To support and enhance graduate programs central to the mission of the University. Performance Measures FY 1997 Actual FY1998 Estimate 0.0 1,833.4 721.1 301.5 60 ! Students enrolled in FY 1997 Actual 356 FY 1998 Expected 379 FY 1999 Expected 380 FY 2000 Expected FY 2001 Expected 380 380 interdisciplinary degree programs administered by the Graduate College u Goal 2 - To improve the quality and increase the diversity of students in graduate programs. Performance Measures u Goal 2 - To strengthen research and creative activity throughout the College. Performance Measures FY1997 Actual Subprogram Goals and Performance Measures: u Goal 1 - To improve the quality of undergraduate education. Performance Measures ($ Thousands) Funding and FTE Amounts: FY1999 Estimate ! Minority graduate enrollment FY 1997 Actual 14% FY 1998 Expected 13% FY 1999 Expected 14% FY 2000 Expected 14% FY 2001 Expected 14% as percent total enrollment FY 2000 Expected 92% FY 2001 Expected 93% and creative activity Education Arizona State University - Main Campus Page 481 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 3 - To promote the retention and graduation of graduate students in all programs and support their professional development for employment in the workforce of the next century. FY 1997 Actual Performance Measures ! Doctorate degrees granted ! Masters degrees granted FY 1998 Expected FY 1999 Expected FY 2000 Expected u Goal 2 - To increase graduation rates for first-time, first-year students entering UHC. FY 2001 Expected 274 270 270 270 270 2,045 2,050 2,060 2,060 2,060 ! UHC graduation rates for firsttime, first-year students ! Courses offered for UHC students only ASA.1.9 ASA.1.8 FY 1997 Actual Performance Measures SUBPROGRAM SUMMARY HONORS COLLEGE Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 70 73 75 77 80 220 250 275 300 300 SUBPROGRAM SUMMARY COLLEGE OF LAW Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 A.R.S. 15-1601 A.R.S. 15-1601 Subprogram Mission: Subprogram Mission: To meet the educational needs of highly motivated, academically talented undergraduates and to provide them with curricular and co-curricular activities that will allow them to compete effectively with top graduates from traditionally elite colleges and universities. Subprogram Description: The University Honors College (UHC) organizes the resources of the University for the benefit of highly motivated, academically strong undergraduates. It is a magnet to draw such students to ASU and a portal through which they gain full access to its resources. Combining the community and engagement associated with small colleges and the breadth of educational opportunity only comprehensive research institutions offer, the College seeks to enhance all undergraduate education at ASU by developing and testing within a small, personal environment programs that can transfer to the greater University. UHC promotes academic honoraries, guides students to relevant internships, mentors applicants for fellowships, and assists students with graduate school applications. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate To attract and retain an outstanding and diverse student body and faculty; to acquaint students with basic principles of law and related disciplines, and to provide them with skills necessary for them to function successfully as lawyers; to produce and publish pathbreaking scholarship; and, to provide useful service to the legal profession and the public. Subprogram Description: The College of Law provides a three year, full time, comprehensive program of study leading to the Juris Doctor (J.D.) degree. Law faculty are expert in a wide variety of law related fields, in which they teach, produce scholarship and provide community service. Arizona State University College of Law graduates generally become practicing lawyers and often become community leaders. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 7,132.2 288.5 189.9 0.0 7,255.8 318.3 198.4 0.0 7,884.8 351.5 205.7 Program Total 7,610.6 7,772.5 8,442.0 0.0 865.7 12.7 0.0 0.0 1,057.8 14.0 0.0 0.0 1,149.5 15.5 0.0 FTE Positions 97.1 99.0 102.6 Program Total 878.4 1,071.8 1,165.0 u Goal 1 - To maintain and enhance an excellent and appropriate instructional program. FTE Positions 19.4 23.4 24.3 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u Goal 1 - To enhance the number and diversity of the most highly qualified high school graduates entering Arizona State University and the University Honors College. Performance Measures ! Honors undergraduate headcount students ! National Merit, Flinn, and Regents scholars enrolled at ASU Page 482 Performance Measures ! Student credits hours (SCH) Subprogram Goals and Performance Measures: FY 1997 Actual Subprogram Goals and Performance Measures: FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,778 1,850 1,940 2,000 2,000 682 700 725 740 750 taught by full-time tenure track faculty ! Graduates passing the Arizona Bar exam (first-time) ! Graduates who rate their academic experience at ASU as satisfactory or very satisfactory Arizona State University - Main Campus FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 66% 68% 75% 75% 75% 89% 85% 86% 86% 88% 91% 96% 96% 96% 96% Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Graduating seniors who are u Goal 2 - To increase community partnerships. Performance Measures FY 1997 Actual ! Students participating in FY 1998 Expected 76 76 FY 1999 Expected FY 2000 Expected FY 2001 Expected 78 78 78 externships, internships, and other field experiences u Goal 3 - To improve and enhance the College's service to the Community. Performance Measures FY 1997 Actual ! Service programs sponsored FY 1998 Expected FY 1999 Expected FY 2000 Expected 5 5 6 6 6 3,187 3,085 3,100 3,100 3,100 by the Indian Legal Program ! Clients served through clinical training courses SUBPROGRAM SUMMARY ASA.1.10 COLLEGE OF LIBERAL ARTS AND SCIENCES Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 88% 90% 90% 90% u Goal 2 - To sustain and enhance academic excellence in research and creative activities in order to provide a quality learning environment. FY 1997 Actual Performance Measures FY 2001 Expected 88% satisfied or very satisfied with their overall academic experience in their major ! Research proposals submitted for external funding ! Research funding expenditures (thousands) ASA.1.11 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 586 560 580 600 610 33,817 35,500 37,000 39,000 41,000 SUBPROGRAM SUMMARY COLLEGE OF NURSING Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: A.R.S. 15-1601 Subprogram Mission: To provide a liberal arts education for students and a foundation for professional education. To foster scholarship and creativity among faculty and students. To educate professional nurses at the undergraduate and graduate levels to provide the highest quality health care and to critically examine and effectively respond to changing health care needs of society; to conduct research and creative activities that strengthen the knowledge base of the discipline; and to provide service to the community through a range of nursing activities. Subprogram Description: The College of Liberal Arts and Sciences is the academic center of the University. In contrast to the specialized education offered by professional and vocational schools, the College provides a liberal education for all students. The College provides instruction in 22 departments and 2 interdisciplinary units in the humanities, natural sciences, and social sciences. Closely allied to instruction is research activity, which brings timeliness and professional authority to teaching programs. Research skills attract external grants that support advanced learning for both undergraduate and graduate students. Faculty provide expertise to the external community and offer workshops and lectures to local organizations and schools. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 71,090.9 9,312.4 21,766.4 FY1998 Estimate 0.0 75,152.6 10,273.2 22,742.8 FY1999 Estimate 0.0 81,666.6 11,345.9 23,582.6 Program Total 102,169.7 108,168.6 116,595.1 FTE Positions 1,869.5 1,905.1 1,958.0 Subprogram Description: Nursing prepares undergraduate students for licensure and careers as generalists in the nursing profession. Graduate degrees prepare nurses in advanced practice nursing specialties. Nursing also provides credit and non-credit offerings for the continuing education and advancement of practicing nurses in the community. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 4,277.1 690.1 398.8 0.0 4,460.7 761.3 416.7 0.0 4,847.3 840.8 432.1 Program Total 5,366.0 5,638.7 6,120.2 FTE Positions 97.3 103.3 106.7 Subprogram Goals and Performance Measures: u Goal 1 - To prepare professional nurses to practice in a complex and changing health care environment to meet the needs of diverse populations through innovative and flexible programs which are responsive to various student populations. Subprogram Goals and Performance Measures: u Goal 1 - To improve the quality of undergraduate education by providing enriched educational opportunities to undergraduate students. Performance Measures ! Undergraduate degree recipients participating in research related or capstone (case study) experience Education FY 1997 Actual 68% FY 1998 Expected 70% FY 1999 Expected 72% FY 2000 Expected 74% FY 2001 Expected 76% Performance Measures ! Undergraduate degree recipients participating in research related or capstone (case study) experience ! Graduating seniors who are satisfied or very satisfied with their overall academic experience in their major Arizona State University - Main Campus FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% 100% 79% 80% 83% 84% 85% Page 483 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Graduate students from under- 17 18 18 19 19 represented minority groups ! Graduate students participating in faculty research programs 10 12 14 16 16 ASA.1.12 SUBPROGRAM SUMMARY COLLEGE OF PUBLIC PROGRAMS Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 To meet the needs of students and the broader society for programs of instruction, research, training and technical assistance that are relevant and nationally distinguished for their quality in communication, journalism, broadcasting and telecommunication, justice studies, recreation management and tourism, and public affairs. Subprogram Description: The College of Public Programs offers degrees in broadcasting, communication, journalism, justice studies, recreation management and tourism, public administration, and telecommunications. Certificates are offered in American Humanics (management of non-profit human service agencies) and American Indian Justice Studies (law, justice, and policy issues pertaining to Tribal - U.S. relationships). Master's degrees are offered in justice studies, mass communication, communication, recreation management and tourism, and public affairs. At the doctoral level, the College offers the Ph.D. in justice studies and communication and the Doctorate of Public Administration. The college has approximately 3,533 undergraduate majors and pre majors, 338 master's students, and 150 doctoral students with a full time tenured and tenure-track faculty of 82. The College also houses the Morrison Institute for Public Policy, the Advanced Public Executive Program, and the Center for Urban Studies. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 0.0 9,939.3 1,560.3 761.1 0.0 10,611.4 1,721.3 795.2 0.0 11,531.2 1,901.0 824.6 Program Total 12,260.7 13,127.9 14,256.8 FTE Positions 224.0 231.3 238.8 FY 1999 Expected FY 2000 Expected FY 2001 Expected 76 77 78 78 78 ! Persistence rate for Lower 74 75 76 78 80 Division transfers ! Persistence rate for Upper Division transfers 77 80 82 84 85 ! Graduating seniors who are 79% 80% 80% 80% 80% satisfied or very satisfied with their academic advising ! Graduating seniors who are satisfied or very satisfied with their overall academic experience at ASU 91% 90% 90% 90% 90% u Goal 2 - To serve the community and broader society by conducting research and public service activities that contribute to the quality of the learning environment, the well-being of society and that are nationally distinguished for their quality. FY 1997 Actual ! Research and creative Subprogram Mission: FY 1998 Expected ! Persistence rate for freshmen Performance Measures A.R.S. 15-1601 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1997 Actual Performance Measures u Goal 2 - To prepare nurses for leadership and advanced practice roles in a complex and changing health care environment by providing innovative and flexible graduate programs for different students groups who will care for diverse populations. 137 FY 1998 Expected FY 1999 Expected 140 140 FY 2000 Expected FY 2001 Expected 140 140 activities as indicated by refered articles, books, edited books, book chapters, and book reviews ASA.1.13 SUBPROGRAM SUMMARY SCHOOL OF SOCIAL WORK Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: To prepare social work professionals, to build a knowledge base that contributes to the understanding of the disadvantaged and oppressed, and to provide community service to agencies and communities that address the needs of underserved populations. Subprogram Description: The School of Social Work offers undergraduate and graduate instruction placing special emphasis on service to the minority populations of the Southwest, including Native Americans; Hispanics; African Americans; urban and rural poor women; and, other victims of violence, poverty or discrimination. The School of Social Work works with community agencies in Arizona to provide ongoing quality social work services to the State. The school engages in a variety of research and service projects with agencies such as the Department of Economic Security, Goodwill Industries, the Phoenix Fire Department, and various Phoenix area school districts. The School's internship program places approximately 370 students per semester in a variety of social work agencies in the State. Subprogram Goals and Performance Measures: u Goal 1 - To serve the community and broader society, and increase public trust and confidence, by offering undergraduate and graduate instruction that is accessible, efficient, high quality, and nationally distinguished. Page 484 Arizona State University - Main Campus Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS programs such as Project Prime and the American Indian Institute, and the Academic Senate. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate ($ Thousands) Funding and FTE Amounts: 0.0 3,135.9 98.5 1,148.2 0.0 3,451.3 108.7 1,199.7 0.0 3,750.4 120.0 1,244.0 Program Total 4,382.6 4,759.7 5,114.4 FTE Positions 80.3 85.9 88.4 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 6,917.1 10,537.0 271.2 0.0 17,161.5 11,624.2 283.4 0.0 18,954.4 12,837.7 293.8 Program Total 17,725.3 29,069.1 32,085.9 FTE Positions 354.0 431.3 441.6 Subprogram Goals and Performance Measures: u Goal 1 - To improve the quality of undergraduate education by providing enriched educational opportunities to undergraduate students. Performance Measures ! Undergraduate degree recipients participating in research related or capstone (case study) experience ! Graduating seniors who are satisfied or very satisfied with their overall academic experience in their major FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected Subprogram Goals and Performance Measures: FY 2001 Expected 100% 100% 100% 100% 100% 90% 90% 90% 90% 90% ! Fall semester students enrolled in the Tucson BSW program ! Research projects that develop FY 1997 Actual 65 FY 1998 Expected 119 FY 1999 Expected 132 FY 2000 Expected 143 FY 2001 Expected 152 Adjustment course sections offered FY 1997 Actual 104 FY 1998 Expected 122 FY 1999 Expected 134 FY 2000 Expected u Goal 2 - To provide support services which assist students in achieving academic success and plan programs of study within their chosen degree curricula. FY 2001 Expected 147 161 FY 1997 Actual 11 FY 1998 Expected 14 FY 1999 Expected 15 FY 2000 Expected FY 2001 Expected 15 Performance Measures ! Students assisted by the Learning Resources Center ! Tests administered by the University Testing Services u Goal 3 - To strengthen the research program of the School of Social Work. Performance Measures Performance Measures ! University Survival and u Goal 2 - To develop and enhance an accredited Bachelors of Social Work (BSW) program in Tucson to serve the needs of non-degreed professionals in the southern part of the state. Performance Measures u Goal 1 - To provide high quality undergraduate instructional programs that complement college degree curricula by strengthening students' skills in written and verbal communication and facilitating their adjustment to the University environment. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3,754 4,000 4,250 4,500 4,750 10,864 11,500 12,000 12,500 13,000 u Goal 3 - To provide students with excellent educational opportunities throughout the calendar year. 15 social work knowledge in partnerships with social service or community agencies FY 1997 Actual Performance Measures ! Summer sessions headcount FY 1997 Actual 28,163 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 28,000 28,000 28,000 28,000 students SUBPROGRAM SUMMARY ASA.1.14 OTHER INSTRUCTIONAL SUPPORT Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 A.R.S. 15-1601 SUBPROGRAM SUMMARY ASA.1.15 UNIVERSITY LIBRARIES AND MUSEUMS Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: Subprogram Mission: To provide centralized instructional programming and services for both students and faculty which enhance and complement academic activities offered through the colleges. To offer collections and services which promote a quality learning environment for undergraduate and graduate students, to support academic excellence for students and faculty, and to respond to institutional commitments. Subprogram Description: The Other Instructional Support Subprogram is comprised of a wide variety of academic programs which serve students and faculty. Activities focusing on students involve undergraduate academic services such as university survival and adjustment, writing across the curriculum, academic advising, evaluation and testing services, and international programs. This area also includes summer sessions and general instruction, specialized Education Subprogram Description: The University Libraries are responsible for the acquisition, organization, preservation, and assistance in the retrieval and use of the informational, research, and media resources of the University Libraries and other libraries and research or resource collections. The University Libraries promotes to the extent possible the use of these resources and services by the University and broader Arizona State University - Main Campus Page 485 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS community which it serves. Further, the University Libraries supports, promotes, and provides leadership in research, professional development, and the sharing of information on local, state, national, and international levels. University museums provide cultural opportunities for those on campus and the entire community. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate applications and services. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 12,425.7 357.9 86.2 0.0 10,824.5 394.8 90.1 0.0 11,762.7 436.1 93.4 0.0 16,351.6 729.4 13.9 0.0 16,044.3 804.7 14.5 0.0 17,434.9 888.7 15.1 Program Total 12,869.8 11,309.4 12,292.2 FTE Positions 163.9 173.5 179.9 Program Total 17,094.9 16,863.5 18,338.7 FTE Positions 270.6 274.6 285.1 u Goal 1 - To employ and provide maximum available state-ofthe-art technologies for instructional purposes through use of microcomputers and servers. Subprogram Goals and Performance Measures: Performance Measures u Goal 1 - To maintain the number of books and periodical subscriptions owned by the university libraries, and increase access to these items. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,742 2,842 2,942 3,042 3,142 26,668 26,670 26,670 26,670 26,670 ! Items checked out 998,987 999,000 999,000 999,000 999,000 ! Items used but not checked out 1,504.8 1,504.8 1,504.8 1,504.8 1,504.8 (in thousands) ! Reference transactions 259,456 259,500 259,500 259,500 259,500 Performance Measures ! Library volumes housed (all libraries) (in thousands) ! Periodical subscriptions u Goal 2 - To increase attendance at university art museums and provide quality art exhibitions to the public. FY 1997 Actual Performance Measures ! Annual attendance at FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 50,000 50,000 51,000 51,000 51,000 420 400 400 400 400 university art collections ! Lecturers and special events ASA.1.16 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! E-mail computer accounts 57,000 59,000 60,000 61,000 65,000 ! Super/mainframe/computer servers 29,000 30,000 31,000 31,000 33,000 138 138 168 168 168 14,500 17,500 22,000 27,000 30,000 4,500 6,500 8,000 10,000 12,000 ! Mainframe/minicomputer (millions of instructions per second) ! Installed processing power: Microcomputers (SPECint92) ! Installed processing power: Network servers (SPECint92) u Goal 2 - To improve access to ASU provided computer programs and internet services. Performance Measures ! Workstations available to students centrally provided by IT ! Server activity: www.asu.edu (hits per day) ! Server activity: www.public.asu.edu (hits per day) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 863 875 900 1,000 1,100 200,000 300,000 400,000 500,000 600,000 300,000 400,000 500,000 600,000 700,000 SUBPROGRAM SUMMARY ACADEMIC COMPUTING Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: SUBPROGRAM SUMMARY ASA.1.17 ADMIN. INFORMATION TECHNOLOGY/ TELECOMMUNICATIONS Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 A.R.S. 15-1601 To support the instructional, research, and service missions of the University community by providing appropriate computer technologies, support services, training, planning and consultation. Subprogram Description: The academic services provided by Information Technologies (IT) include assistance in the development and effective use of technology to support the teaching and learning process, providing training and support for instructional uses of technology, coordination of centralized computing sites, and technology support for the ASU East Campus. Additional services include consultation and support for research and creative activities, including visualization, statistical analysis, and Internet Page 486 Subprogram Goals and Performance Measures: Subprogram Mission: To improve the quality and efficiency of University operations through the application of technology, and by maintaining and supporting the University s communication and technology infrastructure. Subprogram Description: The administrative services provided by Information Technologies include assistance in the development and effective use of technology to support University client/server and centralized management decision support systems (such as accounting, human resources, electronic messaging, and student information systems), consultation, and operational support for the University's voice, Arizona State University - Main Campus Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS data, and video networks. Additional services include technology assessment, recommending hardware and software standards, personal computer and client/server hardware support, planning and capacity management, distributed support to University departments, and support for Internet applications and services. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 4,959.6 69.7 0.0 0.0 5,353.8 76.9 0.0 0.0 5,817.9 84.9 0.0 Program Total 5,029.3 5,430.7 5,902.8 FTE Positions 74.1 70.6 73.2 u Goal 1 - To maintain support for all administrative computing systems and ensure that staff have ready access to needed information. ! Storage capacity of the Data FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 20 40 80 160 220 700 950 1,350 1,500 1,600 Warehouse (in gigabytes) ! Users accessing information available through the Data Warehouse u Goal 2 - To maintain support for all telecommunications systems throughout the university. Performance Measures ! State funded telephones maintained ! Centrally supported Ethernet connections ! Internet bandwidth (mbps) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 9,459 9,650 10,800 11,000 12,000 15,124 16,400 17,700 19,000 22,000 13 25 45 60 90 0.0 19,686.7 1,498.6 0.0 Program Total 17,798.8 19,473.3 21,185.3 FTE Positions 71.8 73.2 75.3 Subprogram Goals and Performance Measures: u Goal 1 - To improve undergraduate education. FY 1998 Expected FY 1999 Expected FY 2000 Expected 5.11 4.80 4.60 4.60 4.60 85% 88% 90% 90% 90% 88% 88% 89% 89% 90% 93% 90% 90% 90% 90% FY 1997 Actual Performance Measures freshman students to complete a baccalaureate degree program ! Undergraduate degree recipients participating in research related or capstone (case study) experience ! Graduating seniors who are satisfied or very satisfied with their overall academic experience in their major ! Alumni who, five years after graduation, rate their overall experience at ASU as satisfactory or very satisfactory FY 2001 Expected u Goal 2 - To provide timely, accurate data to support institutional-level decision making in the planning and resource allocation process. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% 100% 0 0 0 0 0 date ! Revisions based on errors u Goal 3 - To use emergent management techniques to evaluate and enhance the productivity and efficiency of services provided by employees throughout the University. FY 1997 Actual Performance Measures ! Teams in progress or A.R.S. 15-1601 FY1999 Estimate 0.0 18,116.4 1,356.9 0.0 ! Reports completed by required SUBPROGRAM SUMMARY ASA.1.18 ACADEMIC AFFAIRS ADMINISTRATIVE SUPPORT Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 FY1998 Estimate 0.0 16,568.8 1,230.0 0.0 ! Average years taken by Subprogram Goals and Performance Measures: Performance Measures ($ Thousands) Funding and FTE Amounts: 55 FY 1998 Expected FY 1999 Expected 50 50 FY 2000 Expected FY 2001 Expected 50 50 completed Total Quality Service (TQS) projects Subprogram Mission: To provide effective and efficient managerial and administrative support assisting the Senior Vice President and Provost with basic institutional decisions regarding instruction, research, and service, student affairs, research and strategic initiatives, and administrative services. Subprogram Description: ASA.2 PROGRAM SUMMARY RESEARCH Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Academic Affairs Administrative Support includes the Office of the Senior Vice President and Provost, University Fiscal Planning and Analysis, and Institutional Analysis and Data Administration. Program Mission: To provide a breadth of research, including scholarship and creative activities, that serves the advancement of the disciplines, complements the educational mission of the university, and serves the University s urban and state community and society as a whole. Program Description: Education Arizona State University - Main Campus Page 487 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS The Research Program is comprised of three major groups of activities which promote research, scholarship, and creative activity, including research that is not associated with the college-based organized research centers, regulatory compliance efforts, and centralized research support functions. The Research Program serves the citizens of Arizona through the development, transfer, and application of new knowledge particularly beneficial to the state. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 2,442.8 5,688.9 1,816.8 0.0 2,725.6 6,275.9 1,898.3 0.0 2,961.9 6,931.1 1,968.4 Program Total 9,948.5 10,899.8 11,861.4 FTE Positions 154.4 157.2 159.8 This Program Contains the following Subprograms: 4 Research Activities 4 Regulatory Compliance 4 Research Area ASA.2.1 individual investigators ASA.2.2 SUBPROGRAM SUMMARY REGULATORY COMPLIANCE Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: To promote the continued growth and development of research and creative activity at ASU by providing the basic support services that help ensure safe, humane, legal, and compliant research operations. Subprogram Description: Regulatory Compliance is comprised of a variety of activities required by state and federal law and as a condition of applying for and receiving extramural funding in the form of grants and contracts. Major areas of activity include human subjects, radiation protection, hazardous materials, and animal care. ($ Thousands) Funding and FTE Amounts: FY1997 Actual SUBPROGRAM SUMMARY FY1999 Estimate 0.0 479.5 185.2 0.0 0.0 424.2 204.3 0.0 0.0 461.0 225.6 0.0 Program Total 664.7 628.5 686.6 Subprogram Mission: FTE Positions 12.8 9.8 10.2 To serve the citizens of Arizona through the development, application, and transfer of new knowledge especially beneficial to Arizona. Subprogram Goals and Performance Measures: RESEARCH ACTIVITIES Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate A.R.S. 15-1601 Subprogram Description: Research Activities includes the Center for Environmental Studies and all university-sponsored research excluding state funds directly allocated to academic areas or organized research centers. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,581.1 1,477.4 1,816.2 0.0 1,857.5 1,629.8 1,897.7 0.0 2,018.5 1,800.0 1,967.7 Program Total 4,874.7 5,385.0 5,786.2 FTE Positions 55.6 57.5 59.2 u Goal 1 - To increase the number of externally supported organized research projects awarded to the university. ! Externally supported organized research grant and contract proposals submitted by Page 488 FY 1997 Actual 971 FY 1998 Expected 0 FY 1999 Expected 0 0 FY 2000 Expected FY 2001 Expected 0 0 claims (notifications) ASA.2.3 SUBPROGRAM SUMMARY RESEARCH AREA Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: To provide the managerial and administrative leadership to enable the university to fulfill its mission as a major research university, conducting both pure and applied research of benefit to Arizona and the nation. Subprogram Goals and Performance Measures: Performance Measures FY 1997 Actual Performance Measures ! Citations or other adverse ($ Thousands) Funding and FTE Amounts: u Goal 1 - To be in compliance regarding the use of humans as research subjects, the care and use of animals in research and teaching, the use and disposal of radioactive materials and radiation producing equipment, and the use and disposal of hazardous materials. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,010 1,060 1,125 1,200 Subprogram Description: The Research Area provides the infrastructure which the Vice Provost for Research requires to foster quality and excellence in all University research programs. Activities include dissemination of Arizona State University - Main Campus Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS information concerning funding opportunities, assistance in proposal preparation, grant and contract fiscal administration, and property control. This area also produces University research publications and is responsible for technology transfer from the University to the community. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 382.2 4,026.3 0.6 0.0 443.9 4,441.7 0.6 0.0 482.4 4,905.5 0.7 Program Total 4,409.1 4,886.2 5,388.6 FTE Positions 86.1 89.8 90.4 Subprogram Goals and Performance Measures: u Goal 1 - To maintain and enhance the university's status as a Research I institution. FY 1997 Actual Performance Measures ! Grant and contract proposals submitted ! Grant and contract awards received ! Dollar value of grant and contract awards (in thousands) ! Faculty receiving extra-mural support for research and creative activity FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,384 1,450 1,535 1,645 1,775 1,003 1,100 1,200 1,310 1,440 72,064 82,000 88,600 96,600 106,300 35% 37% 39% 41% 42% FY 1997 Actual ! Undergraduate students supported by sponsored funds ! Graduate students supported by sponsored funds ASA.3 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 14,590.3 33,939.6 19,838.6 0.0 15,720.2 37,441.4 21,687.4 0.0 17,082.8 41,350.8 22,488.2 Program Total 68,368.5 74,849.0 80,921.8 FTE Positions 756.8 769.3 786.6 This Program Contains the following Subprograms: 4 Student Life, Health and Wellness 4 Enrollment Services 4 Student Affairs Administrative Support SUBPROGRAM SUMMARY ASA.3.1 STUDENT LIFE, HEALTH AND WELLNESS Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: To offer a wide variety of services that support the quality of student life. u Goal 2 - To continue and improve University efforts to provide opportunities for undergraduate and graduate students to participate in research and creative activity. Performance Measures guidance and counseling, student health services, and administration at the vice presidential level. ($ Thousands) Funding and FTE Amounts: FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 924 960 1,000 1,040 1,080 1,195 1,240 1,290 1,340 1,400 PROGRAM SUMMARY Subprogram Description: Student Life and related units provide programs and services that ease students' transition to the university, involve them in campus life, and enhance their intellectual, psychological and social development. Other units include Residential Life, Student Health, the Memorial Union, the Student Recreation Center, Career Services, Counseling and Consultation, and Disability Resources for Students. ($ Thousands) Funding and FTE Amounts: STUDENT AFFAIRS Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: 965-6671 A.R.S. 15-1601 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 5,700.8 16,922.2 0.0 0.0 7,437.9 18,668.2 0.0 0.0 8,082.6 20,617.4 0.0 Program Total 22,623.0 26,106.1 28,700.0 FTE Positions 425.0 432.5 440.8 Program Mission: To offer programs and services that support the educational and career aspirations of ASU students. Student Affairs promotes student success by offering an array of co-curricular academic support programs and related services which respond to the changing needs of a diverse student population. Program Description: Student Affairs is comprised of a variety of units, including admissions, registration, and financial aid functions, as well as functions and other activities which contribute to students' emotional and physical well being. Additional efforts augment the intellectual, cultural, and social development of students beyond formal instruction. These include cultural events, student newspapers, intramural sports, student organizations, career Education Subprogram Goals and Performance Measures: u Goal 1 - To promote the emotional and physical well being of students by providing quality medical and mental health services at the Student Health Center. Performance Measures ! Students receiving health FY 1997 Actual 17,362 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 18,000 19,000 20,000 21,000 education Arizona State University - Main Campus Page 489 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 - To enhance the quality of students' educational experience by providing programs and services which promote involvement in university activities and enhance opportunities for future employment. Performance Measures ! Registered campus clubs and organizations ! Student attendance at workshops, orientations, class presentations and special events offered by career services to assist students seeking employment and/or career guidance FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 402 460 470 470 475 28,456 29,500 30,500 31,500 32,500 4,931 5,400 6,000 6,400 6,800 1,267,49 1,500,00 1,500,00 1,500,00 1,500,00 0 0 1 0 0 u Goal 2 - To make student financial assistance readily available for need based, highly able students and other targeted student populations. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 30,944 33,000 35,000 38,000 41,000 218,323 230,000 235,000 240,000 245,000 assistance (ASUMC, ASUW, and ASUE combined) ! Dollar volume for all financial FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,904 1,950 1,950 2,000 2,100 23,330 24,000 25,000 26,000 26,000 FY 1997 Actual ! Disabled students served ! Hours of interpreting provided orientation ! Telephone registration transactions (In Touch) ! Students receiving financial u Goal 3 - To maintain ASU's top ranking of providing the best disabled student services in the nation. Performance Measures ! Students participating in assistance programs (ASUMC, ASUW, and ASUE combined, in thousands) SUBPROGRAM SUMMARY ASA.3.3 STUDENT AFFAIRS ADMINISTRATIVE SUPPORT Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 for the hearing impaired ASA.3.2 A.R.S. 15-1601 SUBPROGRAM SUMMARY ENROLLMENT SERVICES Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 Subprogram Mission: To offer services in support of the admissions, enrollment, and student financial assistance processes. Subprogram Description: Enrollment Services provides access to higher education by offering a variety of orientation and registration programs which inform students and their families about admissions requirements, availability of student financial assistance, new student orientations, and other specialized services. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1999 Estimate 0.0 5,761.5 16,675.3 18,441.4 0.0 6,420.4 18,395.8 19,268.7 0.0 6,976.9 20,316.6 19,980.2 40,878.2 44,084.9 47,273.7 237.0 237.9 244.8 Subprogram Goals and Performance Measures: u Goal 1 - To recruit and enroll academically eligible undergraduate students and ensure that they receive adequate orientation upon entering ASU. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Undergraduate admissions 26,470 28,000 30,000 32,000 34,000 applications ! Undergraduates admitted 20,531 22,000 23,500 25,000 26,500 Page 490 To provide student support programs and services that integrate educational opportunities and co-curricular activities to enhance students' total education. Subprogram Description: A.R.S. 15-1601 Performance Measures Subprogram Mission: Student Affairs Administrative Support provides the leadership, planning, management, and coordination of all student services. Student Affairs Administrative Support is committed to the assessment of and support for changing student needs that are critical to academic success. This area includes the Office of the Vice President for Student Affairs, Student Development, and the Freshman Year Experience and related programs. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 3,128.0 342.1 1,397.2 0.0 1,861.9 377.4 2,418.7 0.0 2,023.3 416.8 2,508.0 Program Total 4,867.3 4,658.0 4,948.1 FTE Positions 94.8 98.8 101.1 Subprogram Goals and Performance Measures: u Goal 1 - To provide services which promote the development of student competencies. Performance Measures ! Students assisted by the FY 1997 Actual 3,754 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 4,000 4,250 4,500 4,750 Learning Resources Center Arizona State University - Main Campus Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 - To improve the educational experiences of first-year students by increasing participation in the Freshman Year Experience. FY 1997 Actual Performance Measures ! Students participating in the 2,091 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,000 2,000 2,000 2,000 Freshman Year Experience(FYE) ASA.4 PROGRAM SUMMARY ADMINISTRATIVE SERVICES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Program Mission: employees, and other constituencies through a program of comprehensive personnel and human resources services. Subprogram Description: Business/Financial Services and Human Resources is comprised of a wide variety of central staff functions including purchasing, mail services, bookstore, stores and office supplies, office machine rental and repair, printing and copy centers, internal audit, financial services, student aid disbursement, cashiering and accounts receivable services, management development, employee recognition, and human resources management. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 5,907.2 22,774.7 36.1 0.0 5,862.1 25,124.6 37.7 0.0 6,370.3 27,747.9 39.1 To provide timely, efficient, and effective support for the university's missions of instruction, research, and public service through a variety of business and financial services, human resources services, facilities management and safety services, and administrative support of effective management practices. Program Total 28,718.0 31,024.4 34,157.3 FTE Positions 279.6 271.6 277.9 Program Description: Subprogram Goals and Performance Measures: Administrative Services includes central activities concerned with provision of essential support services for the entire university. Administrative Services activities include fiscal operations, employee personnel and records, purchasing, stores, safety, security, printing, parking services, and the operation and maintenance of the physical plant. ($ Thousands) Funding and FTE Amounts: u Goal 1 - To provide efficient and effective administrative support to the university community while maintaining or enhancing the level of quality service in areas such as accounting. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 27,124.9 27,357.5 70.8 0.0 28,953.9 30,180.2 74.0 0.0 31,463.6 33,331.4 76.7 Program Total 54,553.2 59,208.1 64,871.7 FTE Positions 974.0 977.1 1,007.7 This Program Contains the following Subprograms: 4 Business/Financial Services and Human Resources 4 Plant and Safety Services 4 Administrative Services Support SUBPROGRAM SUMMARY ASA.4.1 BUSINESS/FINANCIAL SERVICES AND HUMAN RESOURCES Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: To support the University's missions of instruction, research, and public service by providing timely and accurate financial information and services, and, to serve the University community through the effective management of its administrative services, Education FY 1997 Actual Performance Measures ! Accounting transactions 5,178 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5,200 5,250 5,250 5,300 processed (in thousands) u Goal 2 - To provide efficient services to University customers. FY 1998 Expected FY 1997 Actual Performance Measures ! Purchase requests processed within 5 working days ! Elapsed days from travel claim receipt to payment ! Average minutes waiting time to pay tuition during peak periods FY 1999 Expected FY 2000 Expected FY 2001 Expected 85% 88% 89% 90% 90% 1.7 1.7 1.6 1.6 1.6 2 2 2 2 2 u Goal 3 - To provide comprehensive human resources services and programs to the university community in areas such as employment, training, management development, payroll, employee relations, and other human resources activities. FY 1997 Actual Performance Measures ! Participants in human FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5,000 6,500 8,000 9,000 12,000 28,800 35,000 36,000 37,000 38,000 2,298 2,400 2,500 2,600 2,700 resources training programs ! Job applications processed ! Positions filled ASA.4.2 SUBPROGRAM SUMMARY PLANT AND SAFETY SERVICES Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: Arizona State University - Main Campus Page 491 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To provide a clean, well maintained, aesthetically pleasing, and fully functional campus environment which promotes individual safety, protection of property, risk control, and community involvement. Subprogram Description: This subprogram consists of the Office of the Vice Provost for Administrative Services. FY1997 Actual Facilities Management, Risk Management and the Department of Public Safety provide the following support services: building maintenance, building and infrastructure engineering, custodial services, grounds construction and maintenance, campus planning, facilities planning and construction, police and security services, risk management and safety services, fleet services, and, parking and transit services. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 20,764.0 4,302.8 34.7 0.0 22,352.8 4,746.8 36.3 0.0 24,290.3 5,242.4 37.6 Program Total 25,101.5 27,135.9 29,570.3 FTE Positions 682.2 686.4 710.1 ! Fire and safety training classes ! Community-based police assignments ! ParkSmart (telephone) parking registration for students 0.0 739.0 308.9 0.0 0.0 803.0 341.1 0.0 Program Total 733.7 1,047.9 1,144.1 FTE Positions 12.1 19.1 19.7 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 90 90 90 90 90 measured by bi-annual surveys ! Hours to follow-up on customer complaints 48 48 48 48 48 PROGRAM SUMMARY INSTITUTIONAL LEADERSHIP AND ADVANCEMENT FY 2001 Expected 793 793 793 793 793 5,846 5,846 5,874 5,847 6,049 Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Program Mission: 179,200 181,100 186,000 188,000 218,000 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 65 105 105 105 105 4 4 7 7 7 41,252 43,580 47,500 49,900 52,400 SUBPROGRAM SUMMARY ASA.4.3 ADMINISTRATIVE SERVICES SUPPORT Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: To provide overall direction and management for Arizona State University in fulfilling its mission of providing outstanding programs of instruction, research, public service and economic development; to further an awareness of and appreciation for Arizona State University by building and strengthening relationships with diverse constituencies; and to provide leadership and oversight for the University s intercollegiate athletic program. Program Description: Institutional Leadership and Advancement consists of the Office of the President, which provides central executive level direction and management for the University, and other units that provide university-wide services and programs. The Office of the V1ice President for Institutional Advancement serves the multiple campuses of the University. Its programs are designed to enhance ASU's role in economic development and to strengthen the University by working with diverse constituencies, including minority communities, to promote common values and goals as well as to develop approaches to common challenges. This program also includes Intercollegiate Athletics, which represents the University by fielding athletic teams that seek to achieve excellence in national and international competition while promoting the well being of the student-athlete. ($ Thousands) Funding and FTE Amounts: To provide effective executive management services for support of the University s mission to teach, create new knowledge, and provide public service. Page 492 FY 1998 Expected ! Customer satisfaction as ASA.5 FY 2000 Expected FY 1997 Actual Performance Measures u Goal 2 - To plan and provide in a courteous and friendly manner, a safe campus environment for faculty, staff, students, and visitors to the university. Performance Measures 0.0 453.7 280.0 0.0 u Goal 1 - To improve customer satisfaction with services provided to the University community. u Goal 1 - To provide customers focused, high quality facilities and services to support the University's mission. operated by the University Main Campus ! State supported University building space within campus boundaries (gross square feet in thousands) ! Maintenance work order manhours on buildings/ tunnels/structures FY1999 Estimate Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: ! Land surface owned and FY1998 Estimate ($ Thousands) Funding and FTE Amounts: Performance Measures ($ Thousands) Funding and FTE Amounts: Subprogram Description: Arizona State University - Main Campus FY1997 Actual FY1998 Estimate FY1999 Estimate Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 8,875.2 34,285.2 316.7 0.0 9,054.6 37,822.7 330.9 0.0 9,839.4 41,771.9 343.1 Program Total 43,477.1 47,208.2 51,954.4 FTE Positions 526.4 529.0 536.5 This Program Contains the following Subprograms: 4 4 4 4 4 4 KAET-TV Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Teachers served through 17,500 17,650 17,750 17,900 18,500 educational support programming ! Students served through educational support programming 285,000 288,000 291,000 300,000 315,000 SUBPROGRAM SUMMARY ASA.5.2 ALUMNI RELATIONS AND DEVELOPMENT Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 Alumni Relations and Development Community Outreach Intercollegiate Athletics Executive Management A.R.S. 15-1601 Institutional Advancement ASA.5.1 u Goal 2 - To improve services provided to the community, especially in rural areas. Subprogram Mission: SUBPROGRAM SUMMARY KAET-TV Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 To provide effective and efficient support for the university's mission of instruction, research, and public service through developing and maintaining strong partnerships with alumni, community leaders and state decision makers. Subprogram Description: A.R.S. 15-1601 To serve the people of Arizona through the development and operation of public telecommunications systems and services for instructional, educational, informational, and cultural purposes. Alumni Relations and Development includes Alumni, Development, and Economic Development. ASU integrates its economic development activities and strengths into larger community wide efforts to help metropolitan Phoenix and other Arizona communities become economically more competitive. Subprogram Description: Funding and FTE Amounts: Subprogram Mission: KAET is a public television station licensed through the Arizona Board of Regents and operated on the campus of Arizona State University. The station provides quality educational and informative programs enriching the lives of viewers and serving all communities in Central and Northern Arizona. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,382.1 5,978.9 291.3 0.0 1,400.1 6,595.8 304.4 0.0 1,521.4 7,284.5 315.6 Program Total 7,652.3 8,300.3 9,121.5 FTE Positions 56.9 50.4 51.5 ! Persons viewing KAET-TV weekly (in thousands) Education FY 1997 Actual 2,177 FY1998 Estimate FY1999 Estimate 0.0 1,196.2 4,514.1 0.0 0.0 1,179.7 4,979.9 0.0 0.0 1,282.0 5,499.8 0.0 Program Total 5,710.3 6,159.6 6,781.8 FTE Positions 107.5 104.1 105.1 Subprogram Goals and Performance Measures: u Goal 1 - To increase the number of ASU Alumni Association members and maintain the level of telephone solicitations for monetary contributions to the University. Performance Measures FY 1997 Actual 13,885 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 14,230 15,000 15,500 16,000 Association members u Goal 1 - To increase the number of persons viewing KAET-TV on a weekly basis. Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ! Dues paying Alumni Subprogram Goals and Performance Measures: ($ Thousands) FY1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,242 2,310 2,379 2,450 u Goal 2 - To continuously build and improve ASU's economic development efforts. Performance Measures ! Collaborative partnerships and FY 1997 Actual 12 FY 1998 Expected 15 FY 1999 Expected 15 FY 2000 Expected 18 FY 2001 Expected 20 alliances with regional organizations Arizona State University - Main Campus Page 493 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ASA.5.3 adherence to established NCAA and PAC-10 rules and regulations. SUBPROGRAM SUMMARY COMMUNITY OUTREACH Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: To offer services that provide and promote community contact in the areas of quality cultural and popular sports programs, and economic development. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,834.4 16,021.7 0.0 0.0 1,893.4 17,674.8 0.0 0.0 2,057.6 19,520.3 0.0 Program Total 17,856.1 19,568.2 21,577.9 FTE Positions 172.2 171.9 173.7 Subprogram Description: Subprogram Goals and Performance Measures: Community Outreach provides opportunities for the community to network with the University on various projects related to the arts and nonathletic events. Special emphasis is given to cultural diversity programming which is designed to present specific performances targeting underserved and culturally specific groups. u Goal 1 - To improve graduation rates of student athletes. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1999 Estimate 0.0 1,779.7 6,793.7 0.0 0.0 1,688.5 7,494.7 0.0 0.0 1,834.8 8,277.2 0.0 8,573.4 9,183.2 10,112.0 129.1 131.7 133.4 Subprogram Goals and Performance Measures: u Goal 1 - To continue to stage excellent nonathletic events for various diverse constituents. FY 1997 Actual Performance Measures ! Persons attending University 530,400 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 530,400 530,400 530,400 530,400 sponsored cultural events ASA.5.4 SUBPROGRAM SUMMARY INTERCOLLEGIATE ATHLETICS Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: To represent the University by fielding athletic teams that seek to achieve excellence in national and international competition while promoting the well being of the student-athlete, who is first and foremost a student. Subprogram Description: Arizona State University considers intercollegiate athletics to be an integral part of the University and strives to achieve the same standards of excellence in its athletics program as exist within its teaching, research, and public service programs. This commitment to excellence in athletics is conducted in the context of a philosophical commitment to certain values, in particular the welfare and academic progress of the individual student-athlete, the principle of institutional control of athletic programs, and complete Page 494 FY 1997 Actual Performance Measures ! Student athletes graduating in 53% FY 1998 Expected FY 2000 Expected FY 1999 Expected 50% FY 2001 Expected 50% 50% 50% six years u Goal 2 - To provide opportunities for men and women by developing and sustaining programs which help student athletes achieve success, both academically and athletically. FY 1997 Actual Performance Measures ! Average GPA of student 2.75 FY 1998 Expected FY 1999 Expected FY 2000 Expected 2.75 2.75 2.75 FY 2001 Expected 2.75 athletes ASA.5.5 SUBPROGRAM SUMMARY EXECUTIVE MANAGEMENT Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: To provide overall direction and management for Arizona State University in fulfilling its mission of providing outstanding programs of instruction, research, public service and economic development. Subprogram Description: Executive Management includes central executive level activities concerned with overall long range planning for the University, and provides administrative support for the entire University community. The Executive Management area includes the Office of the President, the Office of the General Counsel, and the Affirmative Action Office. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 2,060.1 813.7 0.0 0.0 1,966.0 897.7 0.0 0.0 2,136.4 991.4 0.0 Program Total 2,873.8 2,863.7 3,127.8 FTE Positions 45.0 47.2 48.3 Subprogram Goals and Performance Measures: Arizona State University - Main Campus Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 - To provide leadership in establishing future directions for Arizona State University through the completion and implementation of the University for the Next Century (UNC) project. FY 1997 Actual Performance Measures ! Initiatives from the University FY 1998 Expected 1 FY 1999 Expected 2 FY 2000 Expected 4 FY 2001 Expected 4 4 for the Next Century (UNC) project implemented throughout ASU ASA.5.6 SUBPROGRAM SUMMARY INSTITUTIONAL ADVANCEMENT Contact: Douglas H. Vinzant, Director, Strategic Planning & Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: To provide effective and efficient support for the university's missions of academic affairs, research, and public service through executive management, and to maintain and develop strong partnerships with alumni, community leaders and state decision makers. Subprogram Description: Institutional Advancement furthers awareness of and appreciation for ASU by communicating with diverse constituencies, building and strengthening relationships, and encouraging participation in and support of university programs and initiatives. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 622.7 163.1 25.4 0.0 926.9 179.9 26.5 0.0 1,007.2 198.7 27.5 Program Total 811.2 1,133.3 1,233.4 FTE Positions 15.8 23.6 24.4 Subprogram Goals and Performance Measures: u Goal 1 - To increase the number of individuals participating in campus tours. FY 1997 Actual Performance Measures ! Individuals attending campus FY 1998 Expected 378 FY 1999 Expected 400 425 FY 2000 Expected FY 2001 Expected 440 465 sneaker/special tours u Goal 2 - To continue to coordinate high quality special events for the University. FY 1997 Actual Performance Measures ! Special events coordinated u Education FY 1998 Expected 210 u u u FY 1999 Expected 250 u 250 FY 2000 Expected 300 FY 2001 Expected 305 u Arizona State University - Main Campus Page 495 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures ARIZONA STATE UNIVERSITY - WEST CAMPUS AWA Dr. Lattie Coor, President Contact: Douglas H. Vinzant, Director, Strategic Planning/Policy Analysis 965-6671 Agency Mission: To offer quality academic programs in the arts and sciences, as well as in selected professional fields; to encourage the educational, economic, cultural and social development of the metropolitan area; and, to prepare students for success in the global society of the 21st century by engendering a responsiveness to change and an appreciation of the intellectual, cultural, gender and generation diversity of modern society. Agency Description: Arizona State University West is an upper-division, non-residential campus of Arizona State University. Created by the Legislature in 1984, it is located in the rapidly growing northwestern area of metropolitan Maricopa County. It is designed to offer bachelor’s and master’s degrees and certificate programs in the arts and sciences, as well as professional programs in business, education and human services. Funding Note: Because all appropriated funds are combined prior to distribution to the various programs by the University, General Funds and Other Appropriated Funds are combined under the Other Appropriated Funds category. FY1997 Actual FY1998 Estimate FY1999 Estimate 31,803.0 33,581.7 35,448.6 3,324.2 3,373.3 3,553.3 6,713.4 7,392.2 7,806.9 1,141.7 960.2 1,014.0 Capital Funds 90.6 135.7 286.1 Agency Total 43,072.9 45,443.1 48,108.9 Ø INSTITUTIONAL 79% 81% 82% 82% 82% 692 723 744 766 788 1,351 1,376 1,417 1,459 1,502 599 599 617 635 655 500 605 750 860 950 u Goal 2 - To develop graduate education. Key Performance Measures ! Degree-seeking students enrolled in graduate programs ! Graduate minority students enrolled FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 507 596 613 631 649 167 160 163 166 1701 u Goal 3 - To extend the research and creative activity agenda. ($ Thousands) Agency Summary: Ø ACADEMIC AFFAIRS Ø STUDENT AFFAIRS Ø ADMINISTRATIVE SERVICES ! First-time full-time degreeseeking undergraduate students persisting after one year ! Undergraduate minority students enrolled ! Undergraduate students contacted at the transfer centers in the community colleges ! Undergraduate students participating in internships/field experiences ! Undergraduate students participating in social and academic activity groups FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected Key Performance Measures ! Received from funded external projects (in 000s) ! Students enrolled in research-related courses FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected $1,579.6 $900 $1,200 $900 $1,200 104 126 128 130 133 u Goal 4 - To increase community involvement. ADVANCEMENT ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 39,832.1 2,532.9 617.3 FY1998 Estimate 0.0 41,954.9 2,710.4 642.1 FY1999 Estimate 0.0 44,318.4 2,836.7 667.7 42,982.3 45,307.4 47,822.8 Capital Funds 90.6 135.7 286.1 Agency Total 43,072.9 45,443.1 48,108.9 FTE Positions 689.1 695.7 710.5 Operating Funds Subtotal Agency Goals and Key Performance Measures: u Goal 1 - To enrich the texture of undergraduate education. Page 496 Key Performance Measures ! Community meetings or events attended by the community ! K-12 collaborative educational projects FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 337 334 356 378 400 18 20 22 24 26 u Goal 5 - To develop enrollment. Key Performance Measures ! New students enrolled each academic year ! New students enrolled each year who transfered from Arizona community colleges FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 1,987 2,027 2,067 2,109 2,151 1,067 1,088 1,110 1,132 1,154 u Goal 6 - To optimize use of resources. Arizona State University - West Campus Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! First-time full-time upperdivision degree-seeking undergraduate students who graduate in three years ! SCH taught by ranked faculty ! Students who graduate annually AWA.1 69.1% 70% 71% 72% 73% 49% 54% 55% 56% 57% 1,052 1,080 1,102 1,124 1,146 To provide a range of academic and community support programs to both the campus community and Phoenix metropolitan area that contain the breadth of learning required for a rapidly changing professional environment, that emphasize creative thinking, that are interdisciplinary in nature, and that promote diversity. Subprogram Description: PROGRAM SUMMARY ACADEMIC AFFAIRS Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Program Mission: To provide instruction, research, and service activities that prepare graduates for personal growth, fulfilling careers, and lifelong contributions to the quality of life in the northwest Valley community, surrounding region and nation. Program Description: Academic Affairs includes activities carried out during the academic year, summer sessions and other periods associated with degree credit and non-credit academic courses. Academic Affairs includes seven different academic and academic support units: College of Arts and Sciences, Division, College of Education, College of Human Services, School of Management, Division of Collaborative Programs, Library and Academic Affairs Administrative Support. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 29,714.0 1,627.0 462.0 0.0 31,360.1 1,741.0 480.6 0.0 33,126.8 1,822.1 499.7 Program Total 31,803.0 33,581.7 35,448.6 FTE Positions 452.3 456.0 465.7 This Program Contains the following Subprograms: 4 4 4 4 4 4 4 Subprogram Mission: College of Arts and Sciences College of Education The College of Arts and Sciences offers undergraduate interdisciplinary and disciplinary programs in American Studies, Integrative Studies, Interdisciplinary Arts and Performances, Life Sciences, Social and Behavioral Sciences, and Women's Studies. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 6,161.9 560.9 62.4 0.0 5,790.3 600.2 64.9 0.0 6,116.5 628.3 67.5 Program Total 6,785.2 6,455.4 6,812.3 FTE Positions 120.4 121.7 124.2 Subprogram Goals and Performance Measures: u Goal 1 - To increase the number of students enrolled in undergraduate programs designed for learning and increasing the student's ability to apply new knowledge and critical and artistic perspectives in their careers. FY 1997 Actual Performance Measures ! Undergraduate student headcount ! Undergraduate FTE students ! First-time, full-time, degree seeking students persisting after one year ! First-time, full-time, upperdivision, degree-seeking students who graduate in three years ! Undergraduate degrees awarded AWA.1.2 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1091 1127 1163 1191 1214 1,027.9 1,058.1 1,089.7 1,122.4 1,156.1 74% 76% 78% 80% 82% 64% 65% 66% 67% 68% 130 135 140 145 150 SUBPROGRAM SUMMARY COLLEGE OF EDUCATION Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: 965-6671 College of Human Services A.R.S. 15-1601 School of Management Division of Collaborative Programs Subprogram Mission: Library To promote the improvement of professional education by providing a continuum of research based programs and services to pre-service educators, in-service educators and other educational decision-makers. Academic Affairs Administrative Support AWA.1.1 SUBPROGRAM SUMMARY COLLEGE OF ARTS AND SCIENCES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Education Subprogram Description: The College of Education offers programs that emphasize practical application based on the latest research and proven practices. Undergraduate programs lead to initial certification of elementary, secondary and special education teachers. Graduate programs lead Arizona State University - West Campus Page 497 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS to master's degrees in educational administration, elementary education and secondary education. Administration of Justice, Recreation and Tourism Management, Social Work, Gerontology and a hosted ASU Main Nursing program. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate 0.0 3,656.1 136.1 309.7 0.0 3,776.8 145.6 322.1 0.0 3,989.6 152.4 334.9 4,101.9 4,244.5 4,476.9 75.4 74.9 u Goal 1 - To increase the number of students enrolled in undergraduate programs that provide students with knowledge, skills, and technical competencies for citizenship, leadership and successful careers in the community. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,260 1,272 1,284 1,296 1,308 ! Undergraduate FTE students 754.3 769.4 784.8 800.5 816.4 ! First-time, full-time, degree 89.8% 90% 90% 90% 90% FY 1997 Actual ! Undergraduate student headcount seeking undergraduate students persisting after one year ! First-time, full-time, upperdivision, degree-seeking undergraduate students who graduate in three years ! Undergraduate degrees awarded 66.3% 306 FY 1997 Actual ! Graduate student headcount ! Graduate FTE students ! Graduate degrees awarded AWA.1.3 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 67% 68% 310 315 FY 1998 Expected FY 1999 Expected FY1998 Estimate FY1999 Estimate 0.0 3,095.9 166.9 19.4 0.0 3,167.0 178.6 20.2 0.0 3,345.4 186.9 21.0 Program Total 3,282.2 3,365.8 3,553.3 FTE Positions 60.5 60.6 61.9 Subprogram Goals and Performance Measures: u Goal 1 - To increase the number of students enrolled in undergraduate programs that provide knowledge, skills, and technical competencies for citizenship, leadership and successful careers. FY 1997 Actual Performance Measures ! Undergraduate student 69% 70% 320 325 u Goal 2 - To increase the number of students enrolled in graduate programs that provide students with knowledge, skills, and technical competencies for citizenship, leadership and successful careers in the community. Performance Measures FY1997 Actual 76.5 Subprogram Goals and Performance Measures: Performance Measures ($ Thousands) Funding and FTE Amounts: FY1999 Estimate FY 2000 Expected 586.1 606.5 ! First-time, full-time, degree 76.6% 77.5% 72.3% 73% 239 245 seeking students persisting after one year ! First-time, full-time, upperdivision, degree-seeking students who graduate in three years ! Undergraduate degrees awarded 236 247 260 273 275 200.3 210.3 220.8 231.8 235.0 64 70 75 80 85 SUBPROGRAM SUMMARY COLLEGE OF HUMAN SERVICES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: To provide undergraduate education that promotes community development guided by principles and values of diversity, selfdetermination and respect for personal and collective well-being while contributing to the development of leadership and careers that promote human and social welfare. FY 1999 Expected 905 headcount ! Undergraduate FTE students AWA.1.4 FY 2001 Expected 896 FY 1998 Expected 914 FY 2000 Expected FY 2001 Expected 923 932 627.7 649.7 672.4 78.4% 79.3% 80% 73.5% 78% 78.5% 250 255 260 SUBPROGRAM SUMMARY SCHOOL OF MANAGEMENT Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: To foster the economic vitality of Maricopa County and its citizens, and to advance the practice of management in the context of a global economy where change is constant and far-reaching. Subprogram Description: The School of Management offers a Masters of Business Administration program for working professionals; an undergraduate program that emphasizes the integration of a comprehensive set of management skills and knowledge; and, an accounting program for undergraduate majors, post-baccalaureate students and working professionals. Subprogram Description: The College of Human Services offers undergraduate programs that emphasize the integration of a comprehensive set of skills and knowledge in several areas: Communication Studies, Page 498 Arizona State University - West Campus Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ($ Thousands) Funding and FTE Amounts: FY1999 Estimate FY1997 Actual 0.0 4,485.2 372.8 70.5 0.0 4,628.3 398.9 73.3 0.0 4,889.0 417.5 76.3 Program Total 4,928.5 5,100.5 5,382.8 FTE Positions 69.3 73.2 74.6 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 339.1 0.3 0.0 0.0 875.1 0.3 0.0 0.0 924.4 0.3 0.0 Program Total 339.4 875.4 924.7 FTE Positions 19.3 19.6 20.1 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u Goal 1 - To increase the number of students enrolled in undergraduate programs that are responsive to the educational needs of working professionals. u Goal 1 - To provide support services for academic programs in ways that increase enrollment across the campus. Performance Measures ! Undergraduate student FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 862 892 923 955 988 ! Undergraduate FTE students 522.5 540.7 559.7 579.3 600.0 ! First-time, full-time, degree 88.9% 89.3% 89.7% 90% 90.4% 73.6% 74% 74.4% 75% 75.5% 233 240 245 250 255 headcount seeking students persisting after one year ! First-time, full-time, upperdivision, degree-seeking students who graduate in three years ! Undergraduate degrees awarded ! Graduate student headcount ! Graduate FTE students ! Graduate degrees awarded ! Undergraduate GCC student 165 FY 1998 Expected FY 1999 Expected 200 FY 2000 Expected 225 FY 2001 Expected 250 275 headcount in the UniversityCollege Center AWA.1.6 SUBPROGRAM SUMMARY LIBRARY Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: u Goal 2 - To increase the number of students enrolled in the M.B.A. programs that is responsive to the corporate needs of the community. Performance Measures FY 1997 Actual Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected To support learning through information by being a center of information for those who learn, those who teach and those who create. FY 2001 Expected 462 478 494 512 530 209.7 217.0 224.6 232.4 240.6 78 83 88 93 98 SUBPROGRAM SUMMARY AWA.1.5 DIVISION OF COLLABORATIVE PROGRAMS Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: To produce and sustain cross-disciplinary endeavors in instruction, research and service that enrich academic possibilities for student and faculty at ASU West and for community partners. Subprogram Description: The ASU West Library supports the information needs of ASU West students and faculty by: providing information resources on site and access to other sources of information; providing services that enable users to define their information needs and identify, obtain, evaluate, synthesize and apply information relevant to their needs; and, partnering with faculty and academic support services to educate students. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 3,326.6 23.7 0.0 0.0 3,427.1 25.4 0.0 0.0 3,620.2 26.5 0.0 Program Total 3,350.3 3,452.5 3,646.7 FTE Positions 53.3 53.3 54.5 Subprogram Description: The Division of Collaborative Programs houses cross-disciplinary enterprises including the Center for Writing Across the Curriculum, the Honor's Program, the Research Consulting Center, and the University-College Center. Subprogram Goals and Performance Measures: u Goal 1 - To develop a cohesive and integrated tiered reference/research support service. Performance Measures ! Library volumes ! Library volumes purchased Education Arizona State University - West Campus FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 280,900 294,000 308,000 322,500 337,700 13,500 13,500 13,500 13,500 13,500 Page 499 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Microforms (in thousands) 1,381.8 1,395.8 1,409.8 1,423.9 1,438.1 3,600 3,600 3,700 3,700 3,700 295,000 305,000 315,000 320,000 325,000 ! Items loaned 17,000 17,000 17,000 17,000 17,000 ! Items borrowed 17,000 17,000 17,000 17,000 17,000 ! Periodicals subscriptions ! Collections use SUBPROGRAM SUMMARY AWA.1.7 ACADEMIC AFFAIRS ADMINISTRATIVE SUPPORT Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: To provide an institutional structure that promotes the offering of services and programs to students, faculty and staff in support of the instructional, research, and service mission of ASU West. Program Mission: To respond to the student development needs of ASU West's culturally diverse student population for the purpose of enhancing each student's personal, intellectual, and professional growth. Program Description: Student Affairs consists of four major departmental areas: enrollment services, student academic support services, student development services, and recruitment and outreach services. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 2,455.7 713.2 155.3 0.0 2,448.6 763.2 161.5 0.0 2,586.5 798.8 168.0 Program Total 3,324.2 3,373.3 3,553.3 FTE Positions 66.8 69.8 71.2 Subprogram Description: Academic Affairs Administrative Support serves both instructional and research activities. Specific activities include assisting faculty development in areas related to research, promoting faculty linkages to external funding, providing research opportunities for students, encouraging collaborative models of instruction, administering campus-based internal grants, and institutional planning and budget. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 0.0 8,649.2 366.3 0.0 FY1999 Estimate 0.0 9,695.5 392.0 0.0 10,651.9 FTE Positions 54.2 52.8 53.9 Subprogram Goals and Performance Measures: FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 40,000 40,000 40,000 42,000 42,000 ! Internal research grant support 166,900 166,900 166,900 166,900 167,000 900 1,200 900 1,200 900 126 128 130 132 134 599 617 635 655 675 PROGRAM SUMMARY FY 2001 Expected 1,330 1,450 1,500 1,600 1,700 1,306 1,310 1,350 1,440 1,525 ! First-time undergraduate students 1,087 1,090 1,120 1,200 1,280 enrolled ! Loans Performance Measures ! In-person student contacts by Health Services ! Students registered for fitness courses ! Student clubs and organizations ! Undergraduate students participating in social and academic activity groups AWA.3 STUDENT AFFAIRS Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: 965-6671 Page 500 FY 2000 Expected FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 353,600 2,147,00 0 10,208,7 00 111,400 385,000 386,000 401,000 405,000 2,330,00 2,460,00 2,570,00 2,630,00 0 0 0 0 11,000,0 12,500,0 13,000,0 13,500,0 00 00 00 00 125,000 130,000 140,000 150,000 u Goal 3 - To provide services that augment the student's classroom learning. ! Instructional support funding A.R.S. 15-1601 FY 1999 Expected admissions applications ! First-time undergraduate students admitted ! Employment u Goal 1 - To provide a variety of research related opportunities for both faculty and students so that they can improve their teaching and research activity skills. AWA.2 FY 1998 Expected Performance Measures ! Scholarships ! Grants 10,087.5 funding ! External support for campus research activity (in thousands) ! Students enrolled in research related courses ! Students enrolled in internships/field experiences FY 1997 Actual u Goal 2 - To make student financial assistance readily available for need based and other targeted populations. 9,015.5 FY 1997 Actual Performance Measures ! First-time undergraduate 0.0 10,241.7 410.2 0.0 Program Total Performance Measures Program Goals and Performance Measures: u Goal 1 - To recruit and enroll academically eligible undergraduate students. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3,614 3,800 4,000 4,200 4,300 180 190 200 210 220 32 500 35 605 38 750 41 860 43 950 PROGRAM SUMMARY ADMINISTRATIVE SERVICES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Arizona State University - West Campus Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Mission: To support and facilitate the pursuit of the campus mission of teaching, research, and public service by providing coordinated, customer-focused, cost-effective, and innovative services. Program Description: Administrative Services provides support services in six areas: information technology, facilities development and management, public safety, financial accounting and support services, human resource management services, and auxiliary service operations. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 6,550.9 162.5 0.0 0.0 7,218.3 173.9 0.0 0.0 7,624.9 182.0 0.0 Program Total 6,713.4 7,392.2 7,806.9 FTE Positions 154.6 155.1 158.5 This Program Contains the following Subprograms: 4 4 4 4 ($ Thousands) Funding and FTE Amounts: Business/Financial Services and Human Resources FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,562.9 2.5 0.0 0.0 1,650.9 2.6 0.0 Program Total 1,331.2 1,565.4 1,653.5 FTE Positions 40.5 41.1 41.8 Subprogram Goals and Performance Measures: u Goal 1 - To provide the campus community with administrative services that foster a responsive, friendly service orientation. FY 1997 Actual Performance Measures ! State operating budget departments ! Active accounts FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 75 70 80 85 90 326 350 375 400 425 u Goal 2 - To provide comprehensive human resource services to the campus community. Plant and Safety Services Information Technology training ! Job applications processed FY 1997 Actual ! Positions filled SUBPROGRAM SUMMARY AWA.3.1 BUSINESS/FINANCIAL SERVICES AND HUMAN RESOURCES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: 965-6671 FY1999 Estimate 0.0 1,328.9 2.3 0.0 Performance Measures ! Participants in human resource Administrative Services Support FY1998 Estimate AWA.3.2 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 204 374 315 327 333 1,817 1,982 2,094 2,161 2,225 220 281 279 286 293 SUBPROGRAM SUMMARY PLANT AND SAFETY SERVICES Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: 965-6671 A.R.S. 15-1601 A.R.S. 15-1601 Subprogram Mission: Subprogram Mission: To provide coordinated, customer-focused, cost-effective, and innovative services in the areas of financial and human resource services. To provide for the planning, construction, and management of facilities as well as providing a safe and secure environment where teaching and learning can take place. Subprogram Description: Subprogram Description: Financial management and human resource management provide support services including human resource functions (e.g., employment, benefits, payroll, records, compensation and classification) and business functions (e.g., accounting services, procurement, property control, special events, scheduling, parking administration, and mail, copy, fleet and contracted services). Facilities Development and Management maintains the physical and environmental appearance of the campus. The Department of Public Safety provides police and public safety services. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 3,324.4 160.2 0.0 0.0 3,713.1 171.4 0.0 0.0 3,922.3 179.4 0.0 Program Total 3,484.6 3,884.5 4,101.7 FTE Positions 79.9 78.9 80.7 Subprogram Goals and Performance Measures: u Goal 1 - To provide a safe environment for students, staff, Education Arizona State University - West Campus Page 501 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS faculty and visitors to ASU West. FY 1997 Actual Performance Measures ! Crime reports Subprogram Description: FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 93 100 100 110 ! Moving vehicle citations 145 150 155 160 165 ! Citizen assists 970 1,000 1,100 1,200 1,300 AWA.3.3 110 Administrative services support guides campus efforts to respond to academic needs through the implementation of continuous improvement initiatives among all campus administrative services. ($ Thousands) Funding and FTE Amounts: FY1997 Actual SUBPROGRAM SUMMARY General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds INFORMATION TECHNOLOGY Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: To facilitate and promote the use of informational and instructional technology for student development, faculty and staff support, and effective business processes. Subprogram Description: Information Technology is the central ASU West support organization for academic and administrative computing, media equipment, and voice, video and data communication. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 183.7 0.0 0.0 0.0 211.0 0.0 0.0 0.0 222.9 0.0 0.0 Program Total 183.7 211.0 222.9 FTE Positions 3.0 3.5 3.6 Subprogram Goals and Performance Measures: u Goal 1 - To improve support for students, faculty, and staff and the mission of the campus. FY 1997 Actual Performance Measures ! Users satisfied with services AWA.4 ($ Thousands) Funding and FTE Amounts: FY1998 Estimate 86% FY 1998 Expected FY 1999 Expected 90% FY 2000 Expected 90% FY 2001 Expected 90% 90% PROGRAM SUMMARY INSTITUTIONAL ADVANCEMENT FY1999 Estimate 0.0 1,713.9 0.0 0.0 0.0 1,731.3 0.0 0.0 0.0 1,828.8 0.0 0.0 Program Total 1,713.9 1,731.3 1,828.8 FTE Positions 31.1 31.6 32.4 Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Program Mission: To increase awareness and support of Arizona State University West with current and potential students, employees and the surrounding community. Subprogram Goals and Performance Measures: Program Description: u Goal 1 - To improve support for students, faculty, and staff who need assistance with technology by providing general and specialized consulting and training on the use of computing and multimedia technology. Institutional Advancement is responsible for campus relations with the public, community, government and alumni. Institutional Advancement also manages marketing, publications, and development programs. ($ Thousands) Funding and FTE Amounts: Performance Measures ! Students using the student computing center ! Average hourly student computer center users ! Average daily user requests for technical assistance resolved FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3,309 3,500 3,800 4,000 4,200 45 55 65 75 85 72 85 95 105 115 FY 1997 Actual SUBPROGRAM SUMMARY AWA.3.4 ADMINISTRATIVE SERVICES SUPPORT Contact: Douglas H. Vinzant, Director, Strategic Planning and Policy Analysis Phone: 965-6671 A.R.S. 15-1601 Subprogram Mission: To support and facilitate the implementation of administrative services that are responsive, efficient and productive in support of the campus mission of teaching, research, and public service. Page 502 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,111.5 30.2 0.0 0.0 927.9 32.3 0.0 0.0 980.2 33.8 0.0 Program Total 1,141.7 960.2 1,014.0 FTE Positions 15.3 14.8 15.1 Program Goals and Performance Measures: u Goal 1 - To increase awareness about ASU West through local, national, and broadcast outlets. Performance Measures ! Press releases FY 1997 Actual 121 FY 1998 Expected 130 FY 1999 Expected 140 FY 2000 Expected 150 FY 2001 Expected 160 u Goal 2 - To inform the general public about academic programs and services. Arizona State University - West Campus Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 Actual Performance Measures ! Publications ! Community meetings ! Special public events ! K-12 collaborative educational FY 1998 Expected FY 1999 Expected 544,500 555,200 300 300 37 34 18 20 565,400 320 36 22 FY 2000 Expected 575,500 340 38 24 FY 2001 Expected 585,500 360 40 26 projects u Goal 3 - To raise private funds to support ASU West academic programs and services. FY 1997 Actual Performance Measures ! Development contacts ! Alumni meetings held ! New alumni members added u Education FY 1998 Expected 1,000 46 1,304 u u u FY 1999 Expected 1,200 25 1,400 u 1,400 25 1,500 FY 2000 Expected 1,600 25 1,600 FY 2001 Expected 1,800 25 1,700 u Arizona State University - West Campus Page 503 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY ARIZONA STATE UNIVERSITY - EAST CAMPUS AXA Dr. Lattie Coor, President Contact: Charles E. Backus, Provost 727-1141 Agency Mission: To offer high quality academic programs in a range of disciplines and professional fields to prepare students for success in the dynamic, multicultural, transnational and technological society of the 21st century; and to contribute to the educational, economic, and cultural development of local communities, the metropolitan area, and the state through an emphasis on partnerships, programs, research, and services that address societal needs. Agency Description: Arizona State University East is a new campus of Arizona State University located in southeast Mesa at the Williams Campus. Created by the Legislature in 1994, it serves students and the metropolitan area through baccalaureate degree, master's degree and non-degree programs as well as through applied research and service. Currently, programs are offered in technology and agribusiness-related fields of study. Other programs will be developed in the liberal arts and sciences as well as in additional professional fields in response to student and employer demand. ASU East offers a unique, residential campus learning environment that is student-centered, encourages an appreciation of and respect for civic life within a diverse community, and strives to integrate the academic and social lives of students. Funding Note: Because all appropriated funds are combined prior to distribution to the various programs by the University, General Funds and Other Appropriated Funds are combined under the Other Appropriated Funds category. ($ Thousands) Agency Summary: FY1997 Actual FY1998 Estimate FY1999 Estimate Ø ACADEMIC PROGRAMS 8,738.3 11,090.7 13,370.0 Ø ADMINISTRATIVE SERVICES 2,147.6 2,121.3 2,941.8 Capital Funds 407.2 3,444.1 8,240.5 Agency Total 11,293.1 16,656.1 24,552.3 AND SERVICES ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate Key Performance Measures ! Degree/majors offered ! Students enrolled each Fall semester ! Graduating students who rate their academic experience at ASU East as satisfactory or very satisfactory FY1999 Estimate 0.0 9,734.5 2,707.1 770.4 0.0 13,082.0 2,579.8 650.0 10,885.9 13,212.0 16,311.8 Capital Funds 407.2 3,444.1 8,240.5 Agency Total 11,293.1 16,656.1 24,552.3 FTE Positions 155.3 199.7 242.0 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 8 8 10 12 14 1,016 1,052 1,250 1,600 1,900 84% 85% 85% 86% 87% u Goal 2 - To develop national recognition as a leader in selected academic programs. Key Performance Measures ! Faculty who receive recognition as leaders in their disciplines ! Out-of-state students applying to ASU East ! Key community, business, and industry representatives who believe ASU East is innovating FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A N/A 20% 25% 30% N/A 165 175 200 225 N/A N/A 75% 80% 85% u Goal 3 - To enhance campus culture and campus life. Key Performance Measures ! Staff FTE in Campus Life Services and Student Services ! Students satisfied with the campus culture and environment ! Graduating students satisfied with co-curricular programs and services at ASU East FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 9 16.5 21 26 31 N/A N/A 60% 65% 70% N/A NA 60% 65% 70% u Goal 4 - To recruit and retain a critical mass of students. Key Performance Measures 0.0 7,692.5 2,452.6 740.8 Operating Funds Subtotal u Goal 1 - To continue building a broader portfolio of academic programs that prepare students to understand and address the social, economic, technological, and cultural needs of society. ! New students enrolled each Fall semester ! Admitted students who register for classes ! First-time students persisting after one year FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 242 251 350 400 500 N/A 64% 68% 75% 75% 62% 63% 64% 65% 66% u Goal 5 - To strengthen existing partnerships and create new ones to support program development and provide service to the community. Agency Goals and Key Performance Measures: Page 504 Arizona State University - East Campus Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Key Performance Measures ! ASU East students who participate in the ASUE/CGCC partnership each Fall semester ! Graduating students who participated in internships or service learning ! Partnerships with business, industry, and community organizations FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 69 190 240 265 300 12% 12% 15% 18% 20% 9 10 11 12 13 ! Campus constituents who feel a sense of campus exists at ASU East ! Average weekly room hours utilization of classrooms each Fall semester ! State Capital Outlay ($ in 000s) FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A N/A N/A 29 50 30 55 65 31 32 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 5,617.6 2,433.9 686.8 0.0 7,690.0 2,686.5 714.2 0.0 10,159.7 2,560.3 650.0 Program Total 8,738.3 11,090.7 13,370.0 FTE Positions 141.8 177.0 211.2 4 4 4 4 4 4 4 4 School of Agribusiness and Resource Management College of Technology and Applied Sciences East College Academic Services Information Technology Library Services Student Affairs Institutional Support Services $407.2 $3,444.1 $5,200.0 $3,000.0 $3,000.0 u Goal 7 - To optimize the financial resources available to strengthen ASU East. Key Performance Measures FY1997 Actual This Program Contains the following Subprograms: u Goal 6 - To optimize the use of existing physical resources. Key Performance Measures ($ Thousands) Funding and FTE Amounts: FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected SUBPROGRAM SUMMARY AXA.1.1 SCHOOL OF AGRIBUSINESS AND RESOURCE MANAGEMENT Contact: Charles E. Backus, Provost Phone: 727-1141 Contact: Sheila L. Ainlay, Director, Planning and Budget Phone: 727-1481 A.R.S. 15-1601 ! State General Fund Appropriation (000s) ! Tuition Revenue (000s) $5,023.6 $6,995.0 $2,190.5 $2,280.4 $2,881.4 $3,688.0 $4,380.0 Subprogram Mission: ! Committed Gifts (000s) ! Sponsored Projects (000s) $1,700.0 $9,000.0 $3,750.0 $3,750.0 $2,500.0 To serve a leadership role in agribusiness and resource management by providing superior educational and careeroriented opportunities for students, by continuing to conduct research that directly affects the success of the agribusiness industry, and by responding to the needs and concerns of the state, national, and global agribusiness communities and their leaders. AXA.1 $12,194 $15,000 $17,000 $2,254.5 $2,423.2 $2,907.9 $3,255.8 $3,557.0 PROGRAM SUMMARY ACADEMIC PROGRAMS AND SERVICES Contact: Charles E. Backus, Provost Phone: 727-1141 Contact: Sheila L. Ainlay, Director, Planning and Budget Phone: 727-1481 A.R.S. 15-1601 Program Mission: To provide high quality and innovative academic programs and services that enable students to achieve academic success, and to provide services that sustain students and faculty as they pursue their academic goals. Program Description: Academic Programs and Services provides for the delivery of an array of instructional, research, and public service programs, and basic support services for students and faculty. In addition to the academic units that provide instruction, research, and public service, support units provide functions that enable students to enroll (e.g., admissions, registrar, and financial assistance services) and to sustain their success (e.g., academic advising, learning assistance, career services). Other services critical to the educational enterprise include information technology, library services, and institutional support services. Programs and services are built on internal and external partnerships that enhance their strength. Education Subprogram Description: The School of Agribusiness and Resource Management offers bachelor's and master's degree programs that address the business and resource management aspects of agriculture. These educational programs are designed to prepare students for the wide range of job opportunities that exist in agricultural industries and governmental agencies, both here and abroad. The faculty of the School also carry out research and public service relating to agribusiness, rural development, resource management, and public policy. The School and its faculty are affiliated with the Center for Agribusiness Policy Studies (CAPS) which promotes and supports multidisciplinary and applied research on a wide range of agribusiness topics. Arizona State University - East Campus Page 505 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS art technical services to industry and government; to conduct applied research that develops and enhances technological applications; and, to provide professional service to the academic community, state, nation and world, with a special emphasis on economic development. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,274.4 92.7 447.0 0.0 1,420.6 102.3 464.8 0.0 1,585.9 97.8 483.4 Program Total 1,814.1 1,987.7 2,167.1 FTE Positions 32.2 36.4 32.3 Subprogram Description: The College of Technology and Applied Sciences (CTAS) offers baccalaureate degree, graduate degree and non-degree programs in technological fields that support professional careers, lifelong learning and professional development. The faculty contributes to the full range of scholarly activities, with special attention to the economic development needs of the community and society through applied research. Subprogram Goals and Performance Measures: u Goal 1 - To provide high quality undergraduate programs that prepare students for productive professional careers in agribusiness and resource management fields. Performance Measures ! Students enrolled in FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY1997 Actual FY 2001 Expected 139 151 179 230 273 84 45 50 55 60 94% 94% 94% 95% 95% undergraduate majors each Fall semester ! Undergraduate degrees awarded each year ! Graduating seniors satisfied with their overall academic experience in their major u Goal 2 - To provide a high quality graduate program that prepares students for managerial and administrative positions in agribusiness and resource management organizations. Performance Measures ! Students enrolled in the graduate degree program each Fall semester ! Graduate degrees awarded each year ! Graduating graduates satisfied with overall academic experience in major FY 1998 Expected FY 1997 Actual FY 1999 Expected FY 2000 Expected ! Sponsored projects expenditures(in 000s) ! Endowed chairs and professorships ! Graduating seniors satisfied with internships and service learning activities General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2001 Expected 62 64 76 97 115 16 10 12 14 16 FY1999 Estimate 0.0 3,060.0 2,254.1 154.0 0.0 3,611.1 2,488.0 160.2 0.0 3,983.2 2,370.8 166.6 Program Total 5,468.1 6,259.3 6,520.6 FTE Positions 85.0 95.3 105.3 N/A N/A N/A N/A N/A u Goal 1 - To increase the opportunity for undergraduate student success as graduates of the College of Technology and Applied Sciences. Performance Measures ! Students enrolled in FY 1997 Actual FY1998 Estimate Subprogram Goals and Performance Measures: u Goal 3 - To develop the national reputation of SABR and CAPS by strengthening research and service partnerships with agribusiness industry and resource management organizations. Performance Measures ($ Thousands) Funding and FTE Amounts: undergraduate majors each Fall semester ! Undergraduate degrees awarded each year ! Graduating seniors satisfied with their overall academic experience in their major FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 479 495 588 753 894 132 110 115 120 135 73% 73% 75% 76% 77% u Goal 2 - To increase the range and quality of graduate programs in the College of Technology and Applied Sciences. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $580.3 $650.0 $747.0 $860.0 $990.0 2 3 1 1 1 programs each Fall semester ! Graduate degrees awarded 47 55 55 58 60 86% 87% 88% 89% 90% ! Graduating students satisfied N/A N/A N/A N/A N/A Performance Measures ! Students enrolled in graduate FY 1997 Actual 153 FY 1998 Expected 150 FY 1999 Expected 178 FY 2000 Expected 228 FY 2001 Expected 271 with their overall academic experience in their major SUBPROGRAM SUMMARY AXA.1.2 COLLEGE OF TECHNOLOGY AND APPLIED SCIENCES Contact: Charles E. Backus, Provost Phone: 727-1141 Contact: Sheila L. Ainlay, Director, Planning and Budget Phone: 727-1481 A.R.S. 15-1601 Subprogram Mission: u Goal 3 - To contribute to the economic development of the region, state and nation through applied research and service to technology industries. Performance Measures FY 1997 Actual ! Sponsored projects $2,783.6 $3,800.0 $4,400.0 $5,000.0 $6,000.0 expenditures (in 000s) ! Graduating seniors satisfied with internship and service learning activities 60% FY 1998 Expected 60% FY 1999 Expected 62% FY 2000 Expected 64% FY 2001 Expected 66% To educate professional technologists at undergraduate and graduate levels for careers that enable them to deliver state-of-thePage 506 Arizona State University - East Campus Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AXA.1.3 AXA.1.4 SUBPROGRAM SUMMARY EAST COLLEGE Contact: Charles E. Backus, Provost Phone: 727-1141 Contact: Sheila L. Ainlay, Director, Planning and Budget Phone: 727-1481 A.R.S. 15-1601 SUBPROGRAM SUMMARY ACADEMIC SERVICES Contact: Charles E. Backus, Provost Phone: 727-1141 Contact: Sheila L. Ainlay, Director, Planning and Budget Phone: 727-1481 A.R.S. 15-1601 Subprogram Mission: Subprogram Mission: To develop and implement new academic programs, outside of Agribusiness and Technology; to accommodate undecided students; to provide an array of General Studies and general interest courses for all students; and, to provide oversight of the academic partnership with Chandler-Gilbert Community College. To provide programs and services that enable and enhance the ability of faculty and students to be successful in pursuing their academic goals. Subprogram Description: Subprogram Description: East College will be the initial administrative home for all new programs developed outside of Agribusiness and Technology. Currently, it offers general studies and prerequisite courses for all students. In the next several years, faculty will be hired to plan and implement new baccalaureate degree programs that are in high demand by students and employers and that are not found at another ASU campus. Academic Services contributes to building a strong, active, knowledgeable faculty body through the dissemination of academic and faculty personnel policy and procedural information and by providing growth and development opportunities. As well, Academic Services contributes to the academic development of students through programs that stimulate the scholarly achievements of students. ($ Thousands) Funding and FTE Amounts: FY1997 Actual ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 85.8 0.0 0.0 0.0 89.2 0.0 640.0 0.0 0.0 0.0 380.3 0.0 0.0 0.0 849.8 0.0 0.0 0.0 1,008.7 0.0 0.0 Program Total 85.8 89.2 640.0 Program Total 380.3 849.8 1,008.7 FTE Positions 1.4 1.4 17.0 FTE Positions 10.5 13.4 17.1 Subprogram Goals and Performance Measures: u Goal 1 - To provide efficient and effective academic services that support faculty and staff, including the processing of academic documents and coordination of faculty and staff development opportunities. Subprogram Goals and Performance Measures: u Goal 1 - To enrich the supporting non-major curriculum for students in all programs at ASU East. Performance Measures ! Supporting courses that are offered each semester ! Graduating seniors satisfied with their general studies course work at ASU East and CGCC ! First-time students persisting to after one year FY 1997 Actual FY 1998 Expected 10 N/A 62% 11 N/A 63% FY 1999 Expected 13 N/A 64% FY 2000 Expected FY 2001 Expected 19 25 N/A N/A 65% 66% u Goal 2 - To increase the inventory of majors, minors, and certificates that can be completed at ASU East in fields other than agribusiness and technology. Performance Measures ! New complete programs offered by East College ! Students enrolled in new programs offered by East College Education FY 1997 Actual FY 1998 Expected 0 N/A 0 N/A FY 1999 Expected 0 N/A FY 2000 Expected 3 150 Performance Measures ! Faculty satisfied with academic services at ASU East. ! Staff satisfied with academic services at ASU East. ! Faculty and staff participating in one or more Faculty/Staff Development workshops. ! Faculty/staff development workshops or programs offered FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 0 9 14 18 22 u Goal 2 - To provide opportunities for students to participate in and be recognized for their academic achievements. FY 2001 Expected 6 450 Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Graduating students who are N/A N/A N/A N/A N/A satisfied with academic services at ASU East ! Graduating students participating in convocation ceremonies 60% 60% 65% 70% 75% Arizona State University - East Campus Page 507 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AXA.1.5 AXA.1.6 SUBPROGRAM SUMMARY INFORMATION TECHNOLOGY Contact: Charles E. Backus, Provost Phone: 727-1141 Contact: Sheila L. Ainlay, Director, Planning and Budget Phone: 727-1481 A.R.S. 15-1601 SUBPROGRAM SUMMARY LIBRARY SERVICES Contact: Charles E. Backus, Provost Phone: 727-1141 Contact: Sheila L. Ainlay, Director, Planning and Budget Phone: 727-1481 A.R.S. 15-1601 Subprogram Mission: Subprogram Mission: To provide technological resources and services that support the instructional, research and administrative needs of students, faculty, and staff. To provide library resources and services that support the teaching, learning, and research activities of faculty and students at ASU East. Subprogram Description: Subprogram Description: Information Technology provides the hardware and software to support centralized academic computing facilities; provides media equipment to support instructional and non-instructional needs campus-wide; provides technological resources and support for distance learning initiatives; coordinates access to voice, video, and data communications campus-wide; facilitates access to universitywide academic and administrative computing resources; and, provides training and consulting services to students, faculty, and staff in the use of these resources. Library Services develops and maintains an appropriate collection of library resources, in electronic and print formats, and makes the collection available to the campus community and the public, onsite and from remote locations. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 188.5 0.0 0.0 0.0 274.9 0.0 0.0 0.0 420.8 0.0 0.0 0.0 204.6 0.0 0.0 0.0 453.4 0.0 0.0 0.0 661.0 0.0 0.0 Program Total 188.5 274.9 420.8 FTE Positions 5.0 5.9 10.0 Program Total 204.6 453.4 661.0 FTE Positions 1.7 7.7 10.3 u Goal 1 - To establish the Library Services as an integral and essential component in the academic success of students and faculty. Subprogram Goals and Performance Measures: u Goal 1 - To provide students and faculty with the technological resources and services needed to support accomplishment of their academic goals. Performance Measures ! Computer workstations available in open labs for use by students ! Graduating students satisfied with the level of computing technology available at ASU East ! Faculty satisfied with the level of computing and media technology available at ASU East FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Graduating students satisfied FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A N/A N/A N/A ! Faculty who use Library N/A N/A N/A N/A N/A Services ! Students who use Library Services N/A N/A N/A N/A N/A with Library Services at ASU East. 38 60 80 100 N/A N/A N/A N/A N/A u Goal 2 - To provide access to library resources sufficient to support instruction, research, and the national leadership aspirations of the academic programs. N/A N/A N/A N/A N/A Performance Measures ! Faculty satisfied with the FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Students satisfied with the N/A N/A N/A N/A N/A services provided by Information Technology ! Faculty and staff satisfied with the services provided by Information Technology N/A N/A N/A N/A N/A Page 508 Performance Measures 20 u Goal 2 - To provide useful and timely service to the campus community. Performance Measures Subprogram Goals and Performance Measures: accessibility of library resources ! Students satisfied with the accessibility of library resources ! Workstations available for public use in Library facilities ! Hours the Library is open each week Arizona State University - East Campus FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 7 10 14 18 25 65 65 70 75 80 Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AXA.1.7 u Goal 3 - To provide services that enhance the likelihood of students' academic success. SUBPROGRAM SUMMARY STUDENT AFFAIRS Contact: Charles E. Backus, Provost Phone: 727-1141 Contact: Sheila L. Ainlay, Director, Planning and Budget Phone: 727-1481 A.R.S. 15-1601 Performance Measures ! New students participating in Subprogram Mission: To provide programs and services that support the educational and career aspirations of ASU East students and that respond to the needs of a diverse and pluralistic student population. Subprogram Description: Student Affairs provides services that are student-oriented, responsive to constituent needs, customer-focused, and costeffective. The services provided include admissions, orientation, registration, financial assistance, general advising, career services, personal counseling and student health services. Student Affairs also facilitates student activities, student governance processes, and other programs that support the life of students on campus. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 28.2 87.1 0.0 0.0 424.0 96.2 0.0 0.0 438.6 91.7 0.0 Program Total 115.3 520.2 530.3 FTE Positions 0.0 9.0 8.6 Subprogram Goals and Performance Measures: u Goal 1 - To provide the services needed to recruit a critical mass of students to ASU East. Performance Measures ! High school and community college prospective student contacts each year ! Mailings to prospective students each year ! Admitted students who register for classes FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 1,500 2,500 4,000 N/A N/A 2,500 5,000 7,500 N/A 64% 68% 75% 75% ! Events and activities held for students each year ! Community hour offerings each year ! Student organizations registered at ASU East each year ! Graduating seniors satisfied with extra-curricular programs and services Education FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 125 175 200 N/A N/A 95 140 195 N/A N/A 700 800 900 62% 63% 64% 65% 66% SUBPROGRAM SUMMARY AXA.1.8 INSTITUTIONAL SUPPORT SERVICES Contact: Charles E. Backus, Provost Phone: 727-1141 Contact: Sheila L. Ainlay, Director, Planning and Budget Phone: 727-1481 A.R.S. 15-1601 FY 2000 Expected To provide leadership in the planning and development of the campus, in particular, emphasizing opportunities for partnerships with other educational institutions, local industries and communities. Subprogram Description: Institutional Support Services includes the Office of the Provost; constituent outreach, media relations, internal and external communications, government relations, alumni relations, advertising, public relations and development programs; research and sponsored projects administration; and, planning, budgeting and institutional research functions. ($ Thousands) FY1997 Actual N/A FY 1997 Actual FY 1999 Expected N/A Funding and FTE Amounts: u Goal 2 - To provide student programs and services that enhance the quality of the campus culture and campus life. Performance Measures orientation ! Students and family members participating in student advisement/registration workshops ! Students receiving financial aid services ! Frst-time students persisting after one year FY 1998 Expected Subprogram Mission: ($ Thousands) Funding and FTE Amounts: FY 1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 481.6 -17.9 0.0 0.0 656.2 -19.7 0.0 0.0 1,421.5 0.0 0.0 Program Total 463.7 636.5 1,421.5 FTE Positions 6.0 7.9 10.6 Subprogram Goals and Performance Measures: FY 2001 Expected N/A N/A 14 20 25 N/A N/A 30 40 50 N/A N/A 18 24 30 N/A N/A N/A N/A N/A u Goal 1 - To increase the overall visibility and public awareness of the campus, its programs, and its contributions to the region. Performance Measures ! Partnerships with business, FY 1997 Actual FY 1998 Expected 9 10 FY 1999 Expected 11 FY 2000 Expected 12 FY 2001 Expected 13 industry, and community organizations ! VIP Tour participants 140 70 200 250 350 ! Key community, business, and N/A N/A N/A N/A N/A industry representatives aware of the direction of development at ASU East Arizona State University - East Campus Page 509 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 - To increase the amount of private sector financial support for ASU East programs and services. FY 1997 Actual Performance Measures ! Provost's Club members ! Dollars committed for student scholarships (in 000s) ! Dollars committed for endowed faculty positions (in 000s) FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 15 25 35 45 $100.0 $50.0 $150.0 $25.0 $25.0 $2,000.0 $4,000.0 $3,000.0 $2,500.0 $2,000.0 FY 1997 Actual ! Proposals submitted 32 ! Proposals awarded ! Faculty satisfied with research 0.0 2,074.9 18.7 54.0 0.0 2,044.5 20.6 56.2 0.0 2,922.3 19.5 0.0 Program Total 2,147.6 2,121.3 2,941.8 FTE Positions 13.5 22.8 30.8 This Program Contains the following Subprograms: u Goal 3 - To provide support mechanisms for ASU East researchers in an effort to increase research and sponsored project activities. Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1998 Expected FY 1999 Expected 90 FY 2000 Expected 120 FY 2001 Expected 150 175 35 42 55 70 82 N/A N/A N/A N/A N/A and sponsored projects services u Goal 4 - To ensure that the internal planning and development of the campus yields programs and services that are high in quality and beneficial to the state of Arizona. 4 4 4 4 Business and Human Resource Services Facilities and Safety Services Campus Life Services Administrative Services Support SUBPROGRAM SUMMARY AXA.2.1 BUSINESS AND HUMAN RESOURCE SERVICES Contact: Charles E. Backus, Provost Phone: 727-1141 Contact: Sheila L. Ainlay, Director, Planning and Budget Phone: 727-1481 A.R.S. 15-1601 Subprogram Mission: Performance Measures ! Key community, business, and industry representatives satisfied with the direction of development at ASU East ! Graduating students who rate their overall experience at ASU East as high in quality AXA.2 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A PROGRAM SUMMARY ADMINISTRATIVE SERVICES Contact: Charles E. Backus, Provost Phone: 727-1141 Contact: Sheila L. Ainlay, Director, Planning and Budget Phone: 727-1481 A.R.S. 15-1601 Program Mission: To provide a physical and organizational environment that supports the academic enterprise through high quality, efficient service to students, faculty, and staff. Program Description: Administrative Services provides an infrastructure of services and facilities to support students, faculty and staff in accomplishing the campus' primary mission as an educational institution. Administrative Services include basic institutional services such as facilities development and management, human resources, public safety, business services, and campus life amenities. Administrative Services focuses on meeting the diverse needs of its customers in a user-friendly and cost-effective manner. Administrative Services staff strive to create an infrastructure of services and facilities that contribute to the high quality of campus life for students, faculty, and staff. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Page 510 FY1998 Estimate FY1999 Estimate To provide business and human resource services that are responsive to the needs of students, faculty, and staff; that are customer-focused and cost effective; and, that help to create a high quality campus environment. Subprogram Description: Business and Human Resource Services include purchasing and contract administration, bookstore, copy services, mail services, vending, stores and receiving, banking and ATM services, cashiering services, financial support services, and human resource services. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 202.0 0.0 0.0 0.0 228.7 0.0 0.0 Program Total 0.0 202.0 228.7 FTE Positions 0.0 6.3 6.5 Subprogram Goals and Performance Measures: u Goal 1 - To provide business services that help faculty, staff and students to accomplish the mission and goals of the campus. Performance Measures ! Business services provided fully on-site ! Campus constituents satisfied with business services Arizona State University - East Campus FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 7 7 8 9 10 N/A N/A N/A N/A N/A Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 - To provide human resource services that help the campus community to accomplish the mission and goals of the campus. FY 1997 Actual Performance Measures ! Campus constituents satisfied N/A FY 1998 Expected FY 1999 Expected N/A FY 2000 Expected N/A FY 2001 Expected N/A N/A with human resource services AXA.2.2 u Goal 3 - To provide a safe and secure campus environment. ! Campus constituents who are To provide a safe, functional, and pleasant physical environment that supports the programs and efforts of the academic community. Subprogram Description: Facilities and Safety Services includes facilities development and facilities management services, parking and transit services, and public safety and risk management services. ($ Thousands) General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds N/A FY 2000 Expected FY 2001 Expected N/A N/A N/A SUBPROGRAM SUMMARY Subprogram Mission: Subprogram Mission: FY1998 Estimate FY 1999 Expected CAMPUS LIFE SERVICES Contact: Charles E. Backus, Provost Phone: 727-1141 Contact: Sheila L. Ainlay, Director, Planning and Budget Phone: 727-1481 A.R.S. 15-1601 FACILITIES AND SAFETY SERVICES Contact: Charles E. Backus, Provost Phone: 727-1141 Contact: Sheila L. Ainlay, Director, Planning and Budget Phone: 727-1481 A.R.S. 15-1601 FY1997 Actual N/A FY 1998 Expected satisfied with public safety services AXA.2.3 SUBPROGRAM SUMMARY Funding and FTE Amounts: FY 1997 Actual Performance Measures FY1999 Estimate 0.0 1,180.0 0.0 54.0 0.0 1,557.4 0.0 56.2 0.0 2,242.5 0.0 0.0 Program Total 1,234.0 1,613.6 2,242.5 FTE Positions 6.0 13.5 15.5 To provide a variety of support services to help create and nurture a campus ecology that supports academic life; fosters student, faculty, and staff learning outside of the classroom; promotes diversity and civic responsibility; and embodies a sense of community. Subprogram Description: Campus Life Services provides services for the campus community including, housing and residential life, campus recreation and wellness, child development services, campus union and conference services, inter-campus shuttle services, a central campus calendar, and campus dining services. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 15.3 10.0 0.0 0.0 152.4 11.0 0.0 0.0 305.8 10.5 0.0 Subprogram Goals and Performance Measures: Program Total 25.3 163.4 316.3 u Goal 1 - To plan for and develop the physical environment so that it responds to the needs of students, faculty, and staff as the campus grows. FTE Positions 0.0 1.0 6.6 Performance Measures ! Net assignable square feet of space in use ! Campus constituents who feel a sense of campus exists at ASU East ! Campus constituents who are satisfied with the physical environment of the campus Subprogram Goals and Performance Measures: FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 140,000 157,000 210,000 240,000 290,000 N/A N/A N/A N/A N/A FY 1997 Actual N/A N/A N/A N/A N/A u Goal 2 - To provide facilities management services that ensure the campus is well-maintained. Performance Measures ! Campus constituents who are satisfied with the maintenance of facilities ! Campus constituents who are satisfied with the maintenance of the campus grounds Education FY 1997 Actual N/A N/A FY 1998 Expected N/A N/A FY 1999 Expected N/A N/A FY 2000 Expected N/A N/A FY 2001 Expected u Goal 1 - To provide a campus living environment that is an integral part of the educational experience at ASU East. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Students, faculty, and staff 110 153 200 275 350 living on-campus ! Residents who are satisfied with campus housing and residential life N/A N/A N/A N/A N/A u Goal 2 - To provide a Campus Union and Conference Center that will enhance campus community members' integration into the life of the campus and ensure that out-of-class components of the educational enterprise are connected to academic goals. N/A N/A Performance Measures ! Events held in the Campus Union each year ! Campus constituents who are satisfied with the Campus Union facility and services. Arizona State University - East Campus FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 160 250 400 700 N/A N/A N/A N/A N/A Page 511 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 3 - To provide a quality customer-driven food services program to meet the needs of the campus community at a reasonable cost. FY 1997 Actual Performance Measures ! Campus constituents who are FY 1998 Expected N/A FY 1999 Expected N/A FY 2000 Expected N/A FY 2001 Expected N/A N/A satisfied with campus dining services SUBPROGRAM SUMMARY AXA.2.4 ADMINISTRATIVE SERVICES SUPPORT Contact: Charles E. Backus, Provost Phone: 727-1141 Contact: Sheila L. Ainlay, Director, Planning and Budget Phone: 727-1481 A.R.S. 15-1601 Subprogram Mission: To provide leadership in the development of an infrastructure of facilities and administrative services that enable students, faculty and staff to accomplish the mission and goals of the campus. Subprogram Description: Administrative Services Support provides for the administrative oversight of business and financial services, human resource services, facilities development and facilities management services, public safety services and campus life services. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 879.6 8.7 0.0 0.0 132.7 9.6 0.0 0.0 145.3 9.0 0.0 Program Total 888.3 142.3 154.3 FTE Positions 7.5 2.0 2.2 Subprogram Goals and Performance Measures: u Goal 1 - To provide leadership in developing effective and efficient services that assist students, faculty and staff in accomplishing the goals of the campus. FY 1997 Actual Performance Measures ! Campus constituents who are FY 1998 Expected N/A FY 1999 Expected N/A N/A FY 2000 Expected N/A FY 2001 Expected N/A satisfied with administrative services u Page 512 u u u u u Arizona State University - East Campus Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY NORTHERN ARIZONA UNIVERSITY Capital Funds 3,634.0 2,141.3 0.0 Agency Total 213,839.5 232,030.7 226,816.8 ($ Thousands) Funding and FTE Summary: Dr. Clara M. Lovett, President Contact: Clara M. Lovett, President (520) 5233232 Agency Mission: To serve the citizens of Arizona as the state’s premier residential university, by preparing students to be well-educated, informed, productive participants in their communities and the larger society. To offer graduate programs and support research in areas that are important to the development of the state and the region. To provide an educational environment which values diversity of the human experience and a global perspective on issues. To encourage independent and critical thought and creativity in its students and employees as well as the habits of cooperation and teamwork. To address critical challenges facing the American Southwest by providing educational opportunities in both residential and non-residential environments. To offer instruction through educational partnerships throughout the state that employ a variety of strategies to support distance learning and provide opportunities for faculty and staff development. To provide public service such as teacher education, natural resource management, and rural community development. Agency Description: One of three public universities in Arizona, Northern Arizona University (NAU) serves a multicultural student body of about 20,000 at the historic Mountain Campus in Flagstaff and at several statewide sites including NAU-Yuma where enrollment is expected to grow significantly in the decade ahead. A “Doctoral I” institution, NAU is an acknowledged leader in the educational uses of technologies, teacher preparation, cultural studies, environmental studies, Native American programs, and other fields appropriate to its mission. Funding Note: Because all appropriated funds are combined prior to distribution to the various programs by the University, General Funds and Other Appropriated Funds are combined under the Other Appropriated Funds category. ($ Thousands) Agency Summary: FY1997 Actual FY1998 Estimate FY1999 Estimate Ø UNDERGRADUATE PROGRAMS 52,742.2 57,873.2 58,515.4 Ø GRADUATE PROGRAMS Ø STUDENT SUPPORT SUPPORT Ø ACADEMIC SERVICES 16,363.0 17,647.8 16,456.2 46,131.2 47,901.3 47,911.7 15,384.9 16,026.2 16,190.4 Ø 27,514.3 27,905.4 28,356.7 Ø INSTITUTIONAL ADVANCEMENT 1,634.1 2,093.1 2,052.2 Ø INSTITUTIONAL OPERATIONS 50,435.8 60,442.4 57,334.2 RESEARCH AND PUBLIC SERVICE Education FY1997 Actual FY1998 Estimate FY1999 Estimate 0.0 117,496.9 63,857.0 28,851.6 0.0 124,786.5 75,922.9 29,180.0 0.0 128,140.7 69,183.8 29,492.3 210,205.5 229,889.4 226,816.8 Capital Funds 3,634.0 2,141.3 0.0 Agency Total 213,839.5 232,030.7 226,816.8 FTE Positions 2,676.5 2,845.3 2,871.7 NAA General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal Agency Goals and Key Performance Measures: u Goal 1 - To improve undergraduate education. Key Performance Measures ! Students obtaining the schedule they request at registration ! Level of satisfaction as determined by survey expressed by alumni regarding their undergraduate experience at NAU ! Freshmen and sophomores with two or more classes taught by full-time ranked faculty ! Recent alumni employed one year after graduation FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 73% 73% 74% 75% 75% 97% satis 97% satis 97% satis 97% satis 97% satis 93% 95% 95% 95% 95% 95% 95% 95% 95% 95% u Goal 2 - To strengthen graduate education. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Graduate students enrolled in scholarly activities including thesis and dissertation research, integrated capstone experiences, independent study and internships ! Graduate student satisfaction with academic advising ! Graduate assistantships 40% 30% 31% 32% 32% 86% 88% 89% 90% 90% 638 602 606 610 610 ! Graduate degree recipients employed in a new job one year after graduation ! Graduate degree recipients enrolled in post-graduate education within one year after completing a graduate degree 32% 36% 36% 36% 36% 20% 20% 20% 20% 20% Northern Arizona University Page 513 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Graduate degree recipients who returned to their previous employer and progressed in their career within one year after graduation 39% 40% 40% 40% 40% u Goal 3 - To enhance research and impact economic development. Key Performance Measures ! External support ! Grants, fellowships, etc. awarded ! Communities served by the Small Business Institute, Bureau of Business and Economic Research, Management Development, National Executive Education Program for Native American Leadership, and Air Quality Training Program ! Cases of professional advising to individuals and businesses in the areas served by the above organizations ! Participants in seminars and workshops by the above organizations FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected $23.0 $22M $23M $24M $24M 492 507 507 513 519 91 45 46 47 47 158 179 182 185 185 8,268 6,350 6,400 6,450 6,450 u Goal 4 - To assure access to public university education for all qualified residents of Arizona. Key Performance Measures 1,850 ! Books and journal articles lent by NAU to Arizona community colleges 1,700 1,950 2,000 2,000 5,953 6,000 6,000 6,000 6,000 516 867 957 1,087 1,087 1415 1800 2100 2100 2600 Page 514 721 805 905 905 u Goal 6 - To strengthen relationships with governmental, educational, and constituent groups. Key Performance Measures ! Interdisciplinary programs, workshops, activities (Native American Summer Arts Workshops, Summer Music Camp, and Navajo Teaching Education Program, etc.) ! Teachers served through inservice opportunities ! School administrators served through in-service opportunities ! Citizens served by institutional clinics, centers, institutes, and public service programs (Institute for Human Development, Institute for Future Work Force Development, Dental Hygiene Clinic, Physical TherapyClinic, Speech/Language Clinic, and Audiology Clinic) FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 68 43 47 51 51 2200 2300 2300 2395 2395 450 465 490 515 515 23,202 26,000 26,500 26,750 26,750 u Goal 7 - To improve efficiency and demonstrate accountability. Key Performance Measures ! New process improvement/redesign teams formed ! Savings from the Employee Suggestion Program NAA.1 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 7 10 10 10 10 N/A $350,000 $250,000 $250,000 $250,000 PROGRAM SUMMARY UNDERGRADUATE PROGRAMS Contact: Clara M. Lovett, President Phone: (520) 523-3232 u Goal 5 - To capitalize on new and emerging technologies to improve teaching, learning, research, and service outcomes. ! Computer stations per residents in halls ! Residence hall rooms with direct access to electronic communication 662 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Arizona residents successfully transferring to NAU programs from community college programs in Arizona ! Arizona residents accepted for admission ! Students served via NAUNet Key Performance Measures ! Workshops offered through the Office of Teaching and Learning Effectiveness, Cline Library, and Information Technology Services A.R.S. 15-1601 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 1:35 1:35 1:32 1:30 1:30 15% 75% 100% 100% 100% Program Mission: To provide the opportunity for an undergraduate educational environment that leads students to independent thought, creativity, and mastery of the fundamentals essential to a productive citizenry. Program Description: Our main academic objective at NAU is to provide our students with an educational environment that can lead to independent thought, creativity, and mastery of the fundamentals essential to a productive life. Our undergraduate programs cover a diverse range of disciplines, from liberal arts and the sciences to professional fields. Our undergraduate academic program is distinguished by its emphasis on liberal studies. Through our required liberal studies Northern Arizona University Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS coursework, our students can begin to master the skills of expression and analytical thinking and broaden their intellectual, philosophical, and cultural experience. NAU's academic programs are offered through six colleges, a center, and four freestanding schools. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 48,580.4 4,161.8 0.0 0.0 52,675.5 5,197.7 0.0 0.0 54,411.4 4,104.0 0.0 52,742.2 57,873.2 58,515.4 u Goal 1 - To provide the classes necessary for students to meet their degree requirements. Performance Measures ! Students obtaining the FTE Positions 886.2 984.4 74% FY 2000 Expected FY 2001 Expected 75% 75% u Goal 2 - To provide a rich learning environment with exposure to diverse populations and cultures for all students. Performance Measures minority students ! BAs awarded to international students FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 17.5% 18% 18% 19% 19% 3% 3% 4% 4% 4% u Goal 3 - To provide access to higher education learning experiences for qualified Arizona residents. 4 Overall Undergraduate Instruction 4 Undergraduate Instruction - Mountain Campus 4 Undergraduate Instruction - Statewide Academic Performance Measures ! Arizona residents successfully transferring to NAU programs from community college programs in Arizona ! Arizona residents accepted for admissions Programs 4 Undergraduate Academic Advising SUBPROGRAM SUMMARY NAA.1.1 OVERALL UNDERGRADUATE INSTRUCTION Contact: Clara M. Lovett, President Phone: (520) 523-3232 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,850 1,700 1,950 2,000 2,000 5,953 6,000 6,000 6,000 6,000 u Goal 4 - To properly train and educate students to compete in their chosen fields. Performance Measures ! Seniors reporting employment A.R.S. 15-1601 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 60% 60% 60% 60% 60% ! Seniors reporting plans for 78% 78% 78% 78% 78% postgraduate education ! Recent alumni employed 95% 95% 95% 95% 95% ! Recent alumni enrolled in 51% 51% 51% 51% 51% N/A N/A N/A N/A N/A opportunities Subprogram Mission: To provide the opportunity for an undergraduate educational environment that leads students to independent thought, creativity, and mastery of the fundamentals essential to a productive citizenry. Subprogram Description: Our main academic objective at NAU is to provide our students with an educational environment that can lead to independent thought, creativity, and mastery of the fundamentals essential to a productive life. Our undergraduate programs cover a diverse range of disciplines, from liberal arts and the sciences to professional fields. Our undergraduate academic program is distinguished by its emphasis on liberal studies. Through our required liberal studies coursework, our students can begin to master the skills of expression and analytical thinking and broaden their intellectual, philosophical, and cultural experience. NAU's academic programs are offered through six colleges, a center, and four freestanding schools. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: Education 73% FY 1999 Expected 1,004.7 This Program Contains the following Subprograms: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 73% FY 1998 Expected schedule they request at registration ! BAs awarded to ethnic Program Total FY 1997 Actual postgraduate programs ! Satisfaction as determined by survey expressed by employers of NAU graduates ! Satisfaction as determined by survey expressed by alumni regarding their undergraduate experience at NAU 97% satis 97% satis 97% satis 97% satis 97% satis SUBPROGRAM SUMMARY NAA.1.2 UNDERGRADUATE INSTRUCTION - MOUNTAIN CAMPUS Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Mission: To provide quality undergraduate educational experiences and the opportunities for personal, intellectual and professional growth offered by interaction of faculty and staff with individual students in relatively small classes and in diverse educational settings. Subprogram Description: The Mountain Campus is NAU s main campus offering educational opportunities to over 16,000 students in seventy-seven undergraduate degree programs. Instructional programs develop an understanding of the social and natural systems of which Arizonans are a part. Students are encouraged to accept and grow in the Northern Arizona University Page 515 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS responsibilities and benefits of good citizenship to become effective participants in society, and to develop self discipline. This charge is accomplished through well-planned undergraduate degree programs and committed and well-qualified faculty members. A comprehensive liberal studies program provides a broad spectrum of courses designed to help students learn those skills necessary to be productive in an ever-changing environment. In addition, special programs such as the University Honors Program, the Women s Study Program, and the International Studies Program permit students to pursue the challenge of greater intellectual involvement in selected topics. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 39,767.3 2,963.4 0.0 0.0 43,442.5 3,579.5 0.0 0.0 44,874.1 3,113.3 0.0 Program Total 42,730.7 47,022.0 47,987.4 FTE Positions 719.7 802.1 818.7 Subprogram Goals and Performance Measures: u Goal 1 - To provide the classes necessary for students to meet their degree requirements. Performance Measures ! Students completing lower FY 1997 Actual 77% FY 1998 Expected 77% FY 1999 Expected 77% FY 2000 Expected 77% FY 2001 Expected u Goal 2 - To increase the number of credit hours taught by fulltime faculty. ! Lower division classes taught by full-time faculty ! Upper division classes taught by full-time faculty ! Freshmen and sophomores with two or more classes taught by full-time faculty FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 70% 70% 71% 71% 71% 87% 87% 88% 88% 88% 92% 92% 93% 93% 94% u Goal 3 - To integrate more completely undergraduates into research-related activities including senior thesis, integrated capstone, independent study, and research-related internships. Performance Measures ! Time reported by faculty spent in research/creative activity where undergraduate students participate with and assist faculty outside of the classroom ! Upper division students enrolled in research-focused instruction FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3.9% 4.0% 4.0% 4.5% 5.0% 14% 14% 14% 15% 15% u Goal 4 - To provide a rich learning environment with exposure to diverse populations and cultures for all students. Performance Measures ! Undergraduate ethnic minority FY 1997 Actual 18% FY 1998 Expected 18% FY 1999 Expected 19% FY 2000 Expected 20% student enrollment in undergraduate programs ! Students enrolling in study abroad programs 2% 2% 3% 3% 3% 1.1% 1.1% 1.2% 1.3% 1.4% u Goal 5 - To provide access to higher education learning experiences for qualified Arizona residents. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Arizona residents enrolled in 10,277 10,300 10,300 10,400 10,500 undergraduate programs ! Students enrolled in undergraduate programs who are Arizona residents 78% 78% 79% 80% 80% u Goal 6 - To develop instructional and service delivery systems at the undergraduate level that are responsive to individual learning styles and changing student needs throughout the state. Performance Measures ! Undergraduate courses taught through instructional television, cable, and videobased courses ! Undergraduate sections taught through instructional television, cable, and videobased courses ! Undergraduate courses taught on weekends ! Undergraduate courses taught in evening FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 49 50 52 52 54 148 150 160 160 170 4 4 4 5 5 269 270 290 300 310 77% division requirements by the time they have completed 60 credit hours Performance Measures ! Undergraduate international FY 2001 Expected 20% SUBPROGRAM SUMMARY NAA.1.3 UNDERGRADUATE INSTRUCTION - STATEWIDE ACADEMIC PROGRAMS Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Mission: To provide quality undergraduate educational experiences and the opportunities for personal, intellectual and professional growth offered by interaction of faculty and staff with individual students in relatively small classes and in diverse educational settings. Subprogram Description: NAU's Statewide Academic Programs serve a large and growing number of Arizona residents who are unable to attend a traditional on-campus residential university because of their geographic location or employment constrictions, but who desire the services, programs, and degrees that are available through NAU. Essential to these programs is the NAU-Community College Arizona Partnership Plan. The plan consists of academic degree programs that are delivered by both on-site faculty and by interactive instructional television located on a participating community college campus. The plan is founded on NAU s historic commitment to distance education and its directive from the Arizona Board of Regents to deliver upper-division courses and undergraduate programs to all rural, and where specifically authorized, metropolitan counties. The Partnership Plan is configured differently at each site and is tailored to the unique needs, developmental history, and technical characteristics of each location. student enrollment in undergraduate programs Page 516 Northern Arizona University Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Undergraduate courses taught ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate ! 0.0 2,380.3 868.6 0.0 0.0 3,460.5 1,235.7 0.0 0.0 3,574.6 639.8 0.0 Program Total 3,248.9 4,696.2 4,214.4 FTE Positions 47.1 60.1 61.3 ! ! ! u Goal 1 - To provide the classes necessary for students to meet their degree requirements. ! Students completing lower FY 1997 Actual 87.5% FY 1998 Expected 87% FY 1999 Expected 85% FY 2000 Expected 85% FY 2001 Expected 85% division requirements by the time they have completed 60 credit hours ! Upper division classes taught by full-time faculty ! Upper division students FY 1997 Actual 158 of 366 FY 1998 Expected 158 of 366 FY 1999 Expected 160 of 380 FY 2000 Expected 200 of 400 FY 2001 Expected 200 of 400 FY 1997 Actual 1% FY 1998 Expected 1% FY 1999 Expected 1% FY 2000 Expected 1% FY 2001 Expected 1% student enrollment in undergraduate programs ! Undergraduate international student enrollment in undergraduate programs undergraduate programs ! Students enrolled in undergraduate programs who are Arizona residents FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 40% 40% 42% 44% 45% 0% 0% 1% 1% 1% ! Undergraduate programs taught across the state Education 24 25 30 32 101 110 120 130 150 12 12 14 15 15 176 180 182 185 190 A.R.S. 15-1601 For students with a chosen major, academic advising staff within the department is the primary source of assistance in planning for the program of study. For students with undecided majors the University Advisement Center is available for help is choosing courses, program, and career opportunities. Complementing academic advising is assistance for students in choosing future careers. The Career Services staff provides consultation and information regarding specific career opportunities, effective job seeking techniques and career planning for both undecided and declared majors. ($ Thousands) General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 5,772.5 382.5 0.0 0.0 5,962.7 350.9 0.0 Program Total 6,762.6 6,155.0 6,313.6 FTE Positions 119.4 122.2 124.7 u Goal 1 - To provide quality advising to students for their academic needs. FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,003 1,050 1,100 1,100 1,150 Performance Measures 99% 99% 99% 99% 99% ! Alumni satisfaction with FY 1997 Actual 31 FY 1998 Expected 31 FY 1999 Expected 31 FY 2000 Expected 32 FY1999 Estimate 0.0 6,432.8 329.8 0.0 FY 1998 Expected FY 1997 Actual FY1998 Estimate Subprogram Goals and Performance Measures: u Goal 6 - To develop instructional and service delivery systems at the undergraduate level that are responsive to individual learning styles and changing student needs throughout the state. Performance Measures 23 FY1997 Actual u Goal 5 - To provide access to higher education learning experiences for qualified Arizona residents. Performance Measures ! Arizona residents enrolled in 620 Funding and FTE Amounts: u Goal 4 - To provide a rich learning environment with exposure to diverse populations and cultures for all students. ! Undergraduate ethnic minority 600 Subprogram Description: enrolled in research-focused instruction Performance Measures 550 To provide guidance to undergraduate students on choice of major, appropriate classes, and career opportunities. u Goal 3 - To integrate more completely undergraduates into research-related activities including senior thesis, integrated capstone, independent study, and research-related internships. Performance Measures 520 Subprogram Mission: u Goal 2 - To increase the number of credit hours taught by fulltime faculty. Performance Measures 510 SUBPROGRAM SUMMARY NAA.1.4 UNDERGRADUATE ACADEMIC ADVISING Contact: Clara M. Lovett, President Phone: (520) 523-3232 Subprogram Goals and Performance Measures: Performance Measures across the state Undergraduate courses taught through instructional television, cable, and videobased courses Undergraduate sections taught through instructional television, cable, and videobased courses Undergraduate courses taught on weekends Undergraduate courses taught in evening FY 2001 Expected 32 academic advising ! Student satisfaction with academic advising ! Students who declare a major and are assigned to the academic unit of the major by the time they complete 30 credit hours ! Time spent by faculty on undergraduate academic advising Northern Arizona University FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 89% 89% 90% 90% 90% 85% 86% 89% 90% 90% 83% 83% 84% 85% 85% 5% 5% 5% 5% 5% Page 517 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 - To improve retention and timely graduation rates. FY 1997 Actual Performance Measures ! Student persistence (first-time, full-time Freshmen) ! Student graduation rates (6year for first-time, full-time freshmen) ! Average years required for degree completion ! Average hours earned at graduation FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 72% 72% 73% 74% 74% 40% 40% 41% 42% 42% 5.2 5.2 5.1 5.1 5.1 130 130 130 130 130 ! ! ! ! concerns Alumni satisfaction with advising on career concerns Student satisfaction with advising on career concerns Students seeking employment through Career Services Job placements NAA.2 Graduate Instruction - Mountain Campus Graduate Instruction - Statewide Academic Programs Graduate Academic Advising NAA.2.1 SUBPROGRAM SUMMARY OVERALL GRADUATE INSTRUCTION Contact: Clara M. Lovett, President Phone: (520) 523-3232 FY 1997 Actual Subprogram Mission: FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 11,664 12,000 13,000 13,500 14,000 77% 77% 78% 78% 78% 75% 75% 76% 76% 76% 3,143 3,500 3,800 4,000 4,200 2,892 3,150 3,420 3,600 3,800 To provide a graduate educational environment that leads to advanced knowledge and skills in selected fields, especially those that address critical challenges facing Arizona and the Southwest. Subprogram Description: PROGRAM SUMMARY GRADUATE PROGRAMS Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 The principle academic objective for Graduate programs at NAU is to provide advanced training and knowledge in specific professions and fields appropriate to our mission. In addition, there is a commitment to - (1) providing relatively small classes, personal attention, and individualized learning that includes research opportunities with faculty; (2) meeting the needs of a culturally diverse and changing student population; (3) offering relevant academic programs that build on the unique natural and cultural environment of our area; (4) stressing an international perspective by emphasizing global trends and cross-cultural experiences; and (5) providing educational opportunities and public service to the citizens of Arizona. ($ Thousands) Funding and FTE Amounts: Program Mission: To provide a graduate educational environment that leads to advanced knowledge and skills in selected fields, especially those that address critical challenges facing Arizona and the Southwest. Program Description: The principle academic objective for Graduate programs at NAU is to provide advanced training and knowledge in specific professions and fields appropriate to our mission. In addition, there is a commitment to - (1) providing relatively small classes, personal attention, and individualized learning that includes research opportunities with faculty; (2) meeting the needs of a culturally diverse and changing student population; (3) offering relevant academic programs that build on the unique natural and cultural environment of our area; (4) stressing an international perspective by emphasizing global trends and cross-cultural experiences; and (5) providing educational opportunities and public service to the citizens of Arizona. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Overall Graduate Instruction A.R.S. 15-1601 u Goal 3 - To provide quality advising for students for their career needs. Performance Measures ! Students advised on career 4 4 4 4 FY1998 Estimate FY1999 Estimate 0.0 13,082.2 3,280.8 0.0 0.0 13,816.9 3,830.9 0.0 0.0 14,272.2 2,184.0 0.0 Program Total 16,363.0 17,647.8 16,456.2 FTE Positions 277.3 294.1 300.2 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To properly train and educate graduate students to compete in their chosen fields. Performance Measures ! Graduate degree recipients (who did not intend to return to the position held before starting a graduate program) employed in year after graduation ! Graduate degree recipients in any level of post-graduate education within one year after graduation ! Graduate degree recipients who, upon return to their previous employer, progressed in their career within one year of graduation FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 36% 36% 36% 37% 37% 18% 18% 19% 19% 20% 42% 42% 41% 41% 41% This Program Contains the following Subprograms: Page 518 Northern Arizona University Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 - To offer programs which meet needs for graduate level instruction, such as teacher education or advanced professional training. Performance Measures FY 1997 Actual ! Graduate degrees awarded at FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,484 1,500 1,500 1,550 1,550 70 75 78 80 85 the Master's level u Goal 2 - To offer graduate programs which focus on applied scholarly activity on the Colorado Plateau, rural Arizona, and adjacent areas of Mexico, emphasizing the relationship of these programs to the global environment. Performance Measures ! Graduate student enrollments ! Graduate degrees awarded at FY 1997 Actual FY 1998 Expected 347 344 FY 1999 Expected 345 FY 2000 Expected FY 2001 Expected 348 350 in such programs the Doctoral level u Goal 3 - To improve educational opportunities and financial assistance opportunities for graduate students from underrepresented ethnic minority groups. u Goal 3 - To improve educational opportunities and financial assistance opportunities for graduate students from underrepresented ethnic minority groups. Performance Measures FY 1997 Actual ! Master's degrees awarded to FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 12% 12% 13% 13% 14% 20% 21% 22% 24% 25% Performance Measures ! Graduate ethnic minority ethnic minority students ! Doctoral degrees awarded to ! ethnic minority students SUBPROGRAM SUMMARY NAA.2.2 GRADUATE INSTRUCTION - MOUNTAIN CAMPUS Contact: Clara M. Lovett, President Phone: (520) 523-3232 ! ! ! A.R.S. 15-1601 Subprogram Mission: To provide quality graduate educational experiences and the opportunities for personal, intellectual and professional growth offered by interaction of faculty and staff with individual students in relatively small classes and in diverse educational settings. Subprogram Description: FY 1999 Expected FY 2000 Expected FY 2001 Expected 16% 16% 17% 17% 18% 24% 24% 24% 25% 25% 20% 20% 18% 19% 19% $1,863,7 $1,750,0 $1,800,0 $1,800,0 $1,800,0 49 00 00 00 00 24 24 25 25% 25% Performance Measures each of these activities ! Time spent by faculty in guiding independent scholarly inquiry activities of graduate students FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 44% 44% 44% 44% 44% 2% 2% 2% 2% 2% u Goal 5 - To develop instructional and service delivery systems at the graduate level that are responsive to individual learning styles and changing student needs throughout the state. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate Performance Measures ! Graduate courses taught 0.0 6,097.8 375.9 0.0 0.0 6,397.2 444.1 0.0 0.0 6,608.1 413.4 0.0 Program Total 6,473.7 6,841.3 7,021.5 FTE Positions 122.0 135.3 138.1 Subprogram Goals and Performance Measures: u Goal 1 - To offer programs which meet needs for graduate level instruction, such as teacher education or advanced professional training. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Graduate student enrollments 1,102 1,110 1,120 1,120 1,120 in Master's level programs ! Graduate student enrollments in Doctoral level programs 292 294 295 300 300 Education FY 1998 Expected u Goal 4 - To engage graduate students in scholarly activities including thesis and dissertation research, integrated capstone experiences, independent study and internships. ! Graduate students enrolled in The Mountain Campus is NAU s main campus offering educational opportunities to almost 2,000 students in thirty-seven master's and eight doctoral degree programs. Our main academic objective at NAU is to provide our students with an educational environment that can lead to advanced knowledge and skills in selected fields, especially those that address critical challenges facing Arizona and the Southwest. Performance Measures student enrollment in master's programs Graduate ethnic minority student enrollment in doctoral programs Financial assistance to ethnic minority graduate students Financial assistance to ethnic minority graduate students (in millions) Graduate assistantships awarded to ethnic minority graduate students FY 1997 Actual through instructional television, cable, and videobased courses ! Graduate sections taught through instructional television, cable, and videobased courses ! Graduate courses taught on weekends and evenings FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 8 8 9 10 11 17 17 18 20 22 87 89 90 92 95 SUBPROGRAM SUMMARY NAA.2.3 GRADUATE INSTRUCTION - STATEWIDE ACADEMIC PROGRAMS Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Mission: To provide quality graduate educational experiences and the opportunities for personal, intellectual and professional growth Northern Arizona University Page 519 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS offered by interaction of faculty and staff with individual students in relatively small classes and in diverse educational settings. u Goal 4 - To engage graduate students in scholarly activities including thesis and dissertation research, integrated capstone experiences, independent study and internships. Subprogram Description: NAU s Statewide Academic Programs serve a large and growing number of Arizona residents who are unable to attend a traditional on-campus residential university because of their geographic location or employment constraints but who desire the services, programs, and degrees that are available through NAU. Instruction is delivered by a variety of means - interactive television, cable television, video tape, and on-site faculty instruction. Our main academic objective at NAU is to provide our students with an educational environment that can lead to advanced knowledge and skills in selected fields, especially those that address critical challenges facing Arizona and the Southwest. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ! Graduate students enrolled in FY1999 Estimate ! Graduate programs taught ! 0.0 6,503.2 1,725.2 0.0 ! Program Total 7,786.5 9,632.5 8,228.4 ! FTE Positions 120.5 135.4 138.2 u Goal 1 - To offer graduate programs which meet needs for graduate level instruction, such as teacher education or advanced professional training. FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,684 2,700 2,700 2,750 2,800 24 25 30 30 30 ! Graduate student enrollments FY 1997 Actual 2,695 3% FY 2001 Expected 3% 3% across the state Graduate courses taught across the state Graduate courses taught through instructional television, cable, and videobased courses Graduate sections taught through instructional television, cable, and videobased courses Graduate courses taught on weekends and evenings NAA.2.4 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 12 12 12 12 12 360 370 380 390 400 9 10 10 11 11 24 25 26 24 32 272 275 275 280 285 SUBPROGRAM SUMMARY A.R.S. 15-1601 FY 1998 Expected u Goal 2 - To offer graduate programs which focus on applied scholarly activity on the Colorado Plateau, rural Arizona, and adjacent areas of Mexico, emphasizing the relationship of these programs to the global environment. Performance Measures 3% FY 2000 Expected GRADUATE ACADEMIC ADVISING Contact: Clara M. Lovett, President Phone: (520) 523-3232 Subprogram Goals and Performance Measures: ! Graduate student enrollments in Master's level programs ! Graduate student enrollments in Doctoral level programs FY 1997 Actual Performance Measures 0.0 6,295.8 3,336.7 0.0 Performance Measures 3% FY 1999 Expected u Goal 5 - To develop instructional and service delivery systems at the graduate level that are responsive to individual learning styles and changing student needs throughout the state. 0.0 4,949.4 2,837.1 0.0 FY 1997 Actual FY 1998 Expected each of these activities ! ($ Thousands) Funding and FTE Amounts: FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,700 2,700 2,700 2,750 Subprogram Mission: To provide guidance to graduate students on choice of area of emphasis, appropriate classes, career opportunities, choice of thesis or dissertation topic and provide development and oversight of thesis or dissertation research or independent project. Subprogram Description: Graduate students receive advising from faculty members on academic (emphasis, classics, research topics) and career matters. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate in such programs General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u Goal 3 - To improve educational opportunities and financial assistance opportunities for graduate students from underrepresented ethnic minority groups. Performance Measures ! Graduate ethnic minority student enrollment in master s programs ! Graduate ethnic minority student enrollment in doctoral programs ! Financial assistance to ethnic minority graduate students ! Financial assistance to ethnic minority graduate students Page 520 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0.0 2,035.0 67.8 0.0 0.0 1,123.9 50.1 0.0 0.0 1,160.9 45.4 0.0 Program Total 2,102.8 1,174.0 1,206.3 FTE Positions 34.7 23.5 24.0 19% 19% 20% 21% 21% 8% 9% 10% 15% 15% Subprogram Goals and Performance Measures: 24% 24% 25% 25% 25% u Goal 1 - To provide appropriate advising to graduate students for their academic and career needs. $1,800,0 $1,800,0 $1,800,0 $1,800,0 $1,800,0 00 00 00 00 00 Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Student satisfaction with 89% 89% 90% 90% 90% academic advising ! Time spent by faculty on 1.2% 1.2% 1.2% 1.2% 1.2% Northern Arizona University Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS graduate academic advising NAA.3 ($ Thousands) Funding and FTE Amounts: PROGRAM SUMMARY FY1997 Actual STUDENT SUPPORT Contact: Clara M. Lovett, President Phone: (520) 523-3232 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds A.R.S. 15-1601 FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Program Mission: To foster students' intellectual and personal development by creating learning environments that support and enhance NAU's academic mission through programs, services, and facilities. To enrich the learning experience of students by providing integrative learning opportunities and basic support services. Program Description: Primary functional areas in this program include - student learning; recruitment and retention; social, recreational and cultural development; counseling; health and wellness; financial support services; student life programs; and athletics. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate Subprogram Goals and Performance Measures: u Goal 1 - To meet admissions and registration processing demands. Performance Measures ! Applications received ! Undergraduate students admitted ! Graduate students admitted ! Undergrad Mountain Campus FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 10,417 10,500 10,500 10,500 10,500 8,492 8,500 8,500 8,500 8,500 1,412 1,450 1,450 1,450 1,450 13,047 13,100 13,100 13,100 13,100 1,011 1,100 1,100 1,100 1,100 1,875 1,900 1,900 1,900 1,900 3,687 3,700 3,700 3,700 3,700 students registered General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 8,328.2 27,162.6 10,640.4 0.0 8,458.2 28,843.1 10,600.0 0.0 8,626.9 28,578.8 10,706.0 Program Total 46,131.2 47,901.3 47,911.7 FTE Positions 437.3 453.4 453.4 ! Undergrad Statewide Academic Programs students registered ! Grad Mountain Campus students registered ! Grad Statewide Academic Programs students registered u Goal 2 - To assist students in the transitions associated with the university experience by providing orientation activities. This Program Contains the following Subprograms: 4 4 4 4 4 Performance Measures Overall Student Support Learning Support For Students - Mountain Campus ! Previews participants FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3,000 3,000 3,000 3,000 3,000 1,000 1,000 1,000 1,000 1,000 Minority Recruitment, Retention, and Graduation Freshmen students ! Previews participants Transfer students ! Offsite Preview participants 300 300 300 300 300 Athletics ! Passports participants 1,500 1,500 1,500 1,500 1,500 ! Orientation week participant 4,000 4,000 4,000 4,000 4,000 Learning Support For Students - Statewide Programs NAA.3.1 SUBPROGRAM SUMMARY contacts Freshmen students OVERALL STUDENT SUPPORT Contact: Clara M. Lovett, President Phone: (520) 523-3232 SUBPROGRAM SUMMARY NAA.3.2 LEARNING SUPPORT FOR STUDENTS - MOUNTAIN CAMPUS Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Mission: To foster students' intellectual and personal development by creating learning environments that support and enhance NAU's academic mission through programs, services, and facilities. To enrich the learning experience of students by providing integrative learning opportunities and basic support services. Subprogram Description: Primary functional areas in this program include - student learning; recruitment and retention; social, recreational and cultural development; counseling; health and wellness; financial support services; student life programs; and athletics. Education A.R.S. 15-1601 Subprogram Mission: To promote academic success and intellectual development in and outside the classroom by supporting and enhancing student learning through programs and services. Subprogram Description: Learning support for students provides programs which support and enhance the academic mission of the institution. Services include admissions and registration; academic advisement and retention support services; counseling, testing, and learning assistance; and support to special needs students. Northern Arizona University Page 521 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Students receiving financial aid ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate ! 0.0 5,117.2 22,909.4 9,576.4 0.0 5,686.4 23,418.8 9,434.0 0.0 5,799.9 23,197.7 9,635.4 Program Total 37,603.0 38,539.2 38,633.0 FTE Positions 363.0 367.9 367.9 ! ! ! u Goal 1 - To augment academic programs by providing learning and other support to students. ! Students using Learning FY 1997 Actual 3,600 3,600 3,600 3,600 4,674 4,700 4,700 4,700 4,700 4,000 3,900 4,000 4,000 4,000 7,191 7,200 7,250 7,250 7,250 4,000 3,900 4,000 4,000 4,000 A.R.S. 15-1601 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5,672 5,760 5,800 5,850 5,900 282 292 302 305 310 Assistance Centers and other learning support programs ! Students with disabilities 3,468 SUBPROGRAM SUMMARY NAA.3.3 LEARNING SUPPORT FOR STUDENTS - STATEWIDE PROGRAMS Contact: Clara M. Lovett, President Phone: (520) 523-3232 Subprogram Goals and Performance Measures: Performance Measures by categories: Waivers Students receiving financial aid by categories: Grants Students receiving financial aid by categories: Employment Students receiving financial aid by categories: Loans Students employed in departments Subprogram Mission: To promote academic success and intellectual development in and outside the classroom by supporting and enhancing student learning statewide through programs and services. assisted Subprogram Description: u Goal 2 - To provide a premier residential living experience for students choosing to live on campus. Performance Measures ! Residence Life yearly average occupancy ! Educational/cultural programs presented in residence halls ! Computer stations per resident in halls FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 96% 92% 91% 91% 91% 536 500 450 450 450 1 : 32 1 : 32 1 : 32 1 : 20 Learning support for students provides programs which support and enhance the delivery of academic programs statewide. Services include - admissions and registration; academic advisement and retention support services; counseling, testing, and learning assistance; and support to special needs students. FY1997 Actual 1 : 20 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ! Students use/participation: FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 275,340 280,850 286,450 290,000 290,000 56,810 55,000 55,000 55,000 55,000 36,224 36,800 36,800 37,000 37,000 1,681 1,815 1,876 1,900 1,900 8,487 8,850 9,200 9,300 9,300 982 900 900 900 900 9,941 10,500 11,000 11,000 11,500 87 75 75 75 75 1,162 1,000 1,000 1,000 1,000 FY 1997 Actual Recreation Center visits ! Students use/participation: ! ! ! ! ! ! Health Center visits Students use/participation: Wall Aquatic Center Students use/participation: Counseling Center visits Students use/participation: Outdoor recreation Students use/participation: Safety education programs Students use/participation: Intramural participants Multicultural Programs ! Students use/participation: 0.0 844.0 1,524.8 1,166.0 0.0 860.8 1,491.7 1,070.6 Program Total 2,926.9 3,534.8 3,423.1 FTE Positions 26.4 29.6 29.6 processed ! Students receiving financial aid by categories: Scholarships Page 522 u Goal 1 - To support student learning by providing financial support services to qualified students within the specific limitations of the financial aid system. Performance Measures ! Students receiving financial aid ! ! ! u Goal 4 - To support student learning by providing financial support services to qualified students within the specific limitations of the financial aid system. ! Financial aid applications FY1999 Estimate Subprogram Goals and Performance Measures: Multicultural participants Performance Measures FY1998 Estimate 0.0 591.0 1,271.9 1,064.0 u Goal 3 - To assist students in cultural, physical, and social development/wellness by providing services, activities, and events. Performance Measures ($ Thousands) Funding and FTE Amounts: FY 1997 Actual ! FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 13,996 14,695 14,700 14,700 14,700 3,512 3,600 3,600 3,600 3,600 by categories: Scholarships Students receiving financial aid by categories: Waivers Students receiving financial aid by categories: Grants Students receiving financial aid by categories: Employment Students receiving financial aid by categories: Loans Northern Arizona University FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 331 360 360 360 360 455 470 470 470 470 438 480 480 480 480 67 50 50 50 50 756 800 800 800 800 Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Mission: SUBPROGRAM SUMMARY NAA.3.4 MINORITY RECRUITMENT, RETENTION, AND GRADUATION Contact: Clara M. Lovett, President Phone: (520) 523-3232 To provide strong intercollegiate athletic programs which enhance the development and graduation of the student-athlete as well as attract community and alumni support for the university. Subprogram Description: A.R.S. 15-1601 Subprogram Mission: To increase retention and graduation rates of students from underrepresented groups by providing access and support services. Subprogram Description: The Minority Recruitment and Retention program, in collaboration with programs throughout the university, provides outreach and support services that promote higher success and graduation rates for students from under-represented groups. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 0.0 598.1 76.1 0.0 0.0 610.0 92.1 0.0 Program Total 699.2 674.2 702.1 FTE Positions 10.6 11.6 11.6 u Goal 1 - To increase the enrollment rates of underrepresented and ethnic minority. ! Enrolled students who are ! ! ! ! members of ethnic minorities Enrolled students who are members of ethnic minorities Students contacted through: Native American Retention Team Students contacted through: Pre-college programs Students contacted through: Recruitment programs FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3,644 3,650 3,700 3,700 3,700 19% 19% 20% 20% 20% 3,750 3,750 3,950 4,000 4,000 2,045 2,100 2,100 2,100 2,100 5,200 6,800 7,500 7,500 7,500 FY 1997 Actual ! Undergraduate degrees 17.5% awarded to ethnic minority students ! Ethnic minority student persistence rate (first-time, fulltime, freshmen after 1 year) NAA.3.5 73% FY 1998 Expected 18% 73% SUBPROGRAM SUMMARY ATHLETICS Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 FY 1999 Expected 18% 73% FY1999 Estimate 0.0 1,937.6 2,964.5 0.0 0.0 1,329.7 3,823.4 0.0 0.0 1,356.2 3,797.3 0.0 Program Total 4,902.1 5,153.1 5,153.5 FTE Positions 37.4 44.3 44.3 u Goal 1 - To ensure the athletic programs are committed to academic success of the student-athletes. FY 1997 Actual Performance Measures ! Graduation rates for student athletes ! Average GPA for: male student athletes ! Average GPA for female student athletes FY 2000 Expected 19% 73% FY 1999 Expected FY 2000 Expected FY 2001 Expected 44% 47% 50% 50% 50% 2.76 2.80 2.85 2.85 2.85 3.11 3.15 3.15 3.15 3.15 FY 1998 Expected FY 1997 Actual ! Student athletes FY 1999 Expected FY 2000 Expected FY 2001 Expected 316 300 300 300 300 15 16 16 16 16 ! Women's teams 8 9 9 9 9 ! Men's teams 7 7 7 7 7 ! Sports FY 2001 Expected FY 1998 Expected u Goal 2 - To provide intercollegiate opportunities consistent with proportions in the general student body. Performance Measures u Goal 2 - To increase the persistence and graduation rates of underrepresented and ethnic minority groups. Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: FY 1997 Actual FY1997 Actual FY1999 Estimate 0.0 682.4 16.8 0.0 Performance Measures ($ Thousands) Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: NAU's athletic program participates in Division I of the National Collegiate Athletic Association (NCAA) and is a member of the Big Sky Conference. NAU's intercollegiate athletic program consists of seven men's and eight women's sports (Men's Football, Men's and Women's Basketball, Men's and Women's Indoor Track and Field, Men's and Women's Outdoor Track and Field, Men's and Women's Cross Country, Men's and Women's Swimming and Diving, Men's and Women's Tennis, and Women's Volleyball and Golf). In addition the areas of financial aid, educational support services, athletic training, and athletic development support the overall mission of the Athletics Department. 19% ! Female percentage of student 37/54 44/54 47/54 47/54 47/54 73% athletes/ female percentage of student populations ! Male percentage of student athletes/ male percentage of student populations 63/46 56/46 53/46 53/46 53/46 NAA.4 PROGRAM SUMMARY ACADEMIC SUPPORT SERVICES Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Program Mission: Education Northern Arizona University Page 523 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To provide the technological, intellectual, and general support necessary for the university to accomplish its academic/instructional mission. Program Description: This program gives overall support and guidance to instruction through administrative and support functions which include library services and computing/network support. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 5,651.1 25.3 0.0 0.0 5,328.2 45.0 0.0 0.0 5,434.5 74.7 0.0 Program Total 5,676.4 5,373.2 5,509.2 FTE Positions 72.1 73.9 73.9 0.0 13,339.6 2,045.3 0.0 0.0 13,864.4 2,161.8 0.0 0.0 14,141.0 2,049.4 0.0 u Goal 1 - To develop, improve and manage Library collections which best serve the academic mission of NAU. Program Total 15,384.9 16,026.2 16,190.4 Performance Measures FTE Positions 199.6 209.7 209.7 Subprogram Goals and Performance Measures: FY 1997 Actual ! Volumes purchased/ replaced This Program Contains the following Subprograms: 4 4 4 4 ! Periodical subscriptions Academic Computing FY 2000 Expected FY 2001 Expected 24,725 25,500 25,500 25,500 25,500 6,148 6,208 6,250 6,300 6,300 FY 1997 Actual Performance Measures Statewide Academic Programs ! Periodical titles available Instructional Support electronically to end user ! Articles electronically transmitted from other libraries/resources ! Electronic accesses to the online catalog ! User satisfaction (obtained by survey) SUBPROGRAM SUMMARY LIBRARY Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 NAA.4.2 Subprogram Mission: To support the teaching, research and service goals of the NAU academic community by providing effective access to library materials, information, and resources. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 800 1,500 2,500 3,000 3,000 7,855 8,300 9,800 10,000 10,000 485,300 550,000 610,000 650,000 650,000 65% 70% 70% 70% 70% SUBPROGRAM SUMMARY ACADEMIC COMPUTING Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Description: The Cline Library serves students and faculty on the Flagstaff campus as well as statewide. The library is a selective U.S. Government depository which maintains a limited collection of Arizona state publications, and houses more than 1.5 million volumes, as well as many government documents, maps, microforms, sound recordings, videos and films, and bound periodical volumes. Services include the Special Collections and Archives Department, extended loan privileges for faculty and graduate students, interlibrary loan and document delivery, computerized literature searches, CD-ROM periodical Indexes and databases, and library use instruction. The on-line library information system includes the library's general catalog of Northern Arizona University (NAU) holdings as well as a variety of other databases and library catalogs. Page 524 FY 1999 Expected u Goal 2 - To improve access to library information, materials, and instruction. Library NAA.4.1 FY 1998 Expected Subprogram Mission: To provide computing related services and resources in support of instructional programs and learning environments of the university. Subprogram Description: The Instruction and Research Support Services group in Computing Technology Services is the primary provider for academic computing services. Services include central computer labs, local electronic campus information systems, and electronic mail and Internet access for faculty and students. This group also assists departments running their own computer labs, and provides technical assistance with computer-related academic projects often involving new technologies such as networking or multimedia. Other groups in Computing Technology Services assist in providing students with access to their student records, such as registration, financial aid, and student fees. Northern Arizona University Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate ! Individuals served by IITV and ! 0.0 2,309.2 0.0 0.0 0.0 2,957.9 0.0 0.0 0.0 3,016.9 0.0 0.0 Program Total 2,309.2 2,957.9 3,016.9 ! FTE Positions 30.7 34.0 34.0 ! ! ! FY 1998 Expected FY 1997 Actual Performance Measures offsite library instruction Sites with access to the on-line catalog Library materials delivered electronically to field sites (articles) Library materials mailed to field sites Articles Library materials mailed to field sites Books Library materials mailed to field sites CD ROM search FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,167 845 845 850 850 12 12 12 12 12 1,052 1,110 1,220 1,250 1,250 10,174 12,550 12,850 13,000 13,000 936 990 1,040 1,050 1,050 2,791 2,535 2,500 2,500 2,500 Subprogram Goals and Performance Measures: u Goal 2 - To improve statewide access to network services, general computing resources, and instructional technology for NAU faculty and students. u Goal 1 - To develop, improve, and manage access to central computing resources for the NAU academic community. FY 1997 Actual Performance Measures ! Stations to services in central 210 FY 1998 Expected FY 1999 Expected 320 FY 2000 Expected 340 FY 2001 Expected 350 360 computing labs w/ network access ! Modems available (NAU central site) ! NAU modems available statewide ! Network connections Staff ! Network connections Students, labs ! LOUIE accesses 208 240 255 260 265 ! 40 42 45 50 50 ! 5,140 5,962 6,000 6,000 ! 952 1,538 2,554 3,000 3,000 ! 587,471 612,000 696,000 700,000 700,000 63% 71% 75% 75% 78% accounts NAA.4.3 ! Remote teaching sites with 4,431 ! Student body with e-mail FY 1997 Actual Performance Measures FY 1999 Expected FY 2000 Expected FY 2001 Expected 21 21 21 21 21 0 0 0 0 0 4 4 4 4 4 0 0 0 0 0 6 6 6 6 6 network access IITV sites Statewide Host Affiliates IITV sites Statewide Connection Affiliates IITV sites Statewide Hub Affiliates IITV sites Statewide Mountain campus Classrooms NAA.4.4 FY 1998 Expected SUBPROGRAM SUMMARY INSTRUCTIONAL SUPPORT Contact: Clara M. Lovett, President Phone: (520) 523-3232 SUBPROGRAM SUMMARY STATEWIDE ACADEMIC PROGRAMS Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Mission: A.R.S. 15-1601 To develop/provide innovative materials/practices that bring current knowledge into the instructional context. Subprogram Mission: To provide the support services and resources required for NAU to fulfill its statewide educational mission. Subprogram Description: This program gives overall support and guidance to statewide instruction through administrative and support functions which include library services and computing/network support. Instructional innovation and improvement is promoted with support for faculty efforts by reduced load, grants, sabbatical and training programs. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Description: FY1998 Estimate FY1999 Estimate 0.0 4,378.2 712.8 0.0 0.0 3,223.3 443.9 0.0 0.0 3,287.6 453.6 0.0 Program Total 5,091.0 3,667.2 3,741.2 FTE Positions 58.2 57.2 57.2 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 1,001.1 1,307.2 0.0 0.0 2,355.0 1,672.9 0.0 0.0 2,402.0 1,521.1 0.0 Program Total 2,308.3 4,027.9 3,923.1 FTE Positions 38.5 44.6 44.6 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u Goal 1 - To improve statewide access to library information, materials, and instruction. u Goal 1 - To encourage and support participation in curriculum development by faculty, and provide grants and workshops for faculty to improve instruction. Performance Measures ! Faculty receiving release time Education Northern Arizona University FY 1997 Actual 17% FY 1998 Expected 17% FY 1999 Expected 17% FY 2000 Expected 17% FY 2001 Expected 17% Page 525 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS for curriculum development ! Grants awarded for instructional development ! Value of grants awarded for instructional development 151 135 140 140 140 $105,100 $175,000 $175,000 $175,000 $175,000 u Goal 2 - To provide opportunities for faculty growth and professional development. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 17 22 25 25 25 ! Sabbaticals Full Year (Fiscal) 16 15 15 15 15 ! Sabbaticals Full Year (Calendar) ! Financial support for sabbaticals Semester ! Financial support for sabbaticals Full Year (Fiscal) 2 2 1 1 1 $488,554 $437,573 $497,242 $500,000 $500,000 $495,739 $467,478 $467,478 $480,000 $480,000 $37,230 $28,688 $14,344 $15,000 $15,000 93 169 170 170 170 sabbaticals Full Year (Calendar) ! Programs to provide training in use of other instructional technologies NAA.5 SUBPROGRAM SUMMARY RESEARCH Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 ! Sabbaticals Semester ! Financial support for NAA.5.1 PROGRAM SUMMARY RESEARCH AND PUBLIC SERVICE Contact: Clara M. Lovett, President Phone: (520) 523-3232 Subprogram Mission: To conduct basic and applied research related to NAU's academic programs with targeted areas of rural Arizona and the Southwest. Subprogram Description: This program supports an expansion of the research and scholarly activity of faculty and students, and encourages increased faculty effort to obtain research grants and contracts from outside fund agencies through a competitive research grant process. The program emphasizes the involvement of graduate and undergraduate students in research applied research, and service projects as an integral part of their educational experience. A major emphasis is support of the research and scholarly efforts of faculty in each college and school to develop and maintain viable research programs appropriate to the mission of NAU, and particularly to the study of the environment of the Colorado Plateau and the northern region of Arizona. ($ Thousands) Funding and FTE Amounts: FY1997 Actual A.R.S. 15-1601 Program Mission: To use university resources and talents to provide leadership in research activities and cultural and community programs serving areas of rural Arizona and the Southwest. Program Description: Research includes activities specifically organized to produce research outcomes and commissioned by an agency either external to the institution or within an organizational unit within the institution. Public Services includes activities established to provide noninstructional services beneficial to groups external to the institution. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 3,290.0 6,013.1 18,211.2 0.0 3,556.3 5,769.1 18,580.0 0.0 3,627.2 5,943.2 18,786.3 Program Total 27,514.3 27,905.4 28,356.7 FTE Positions 243.7 244.9 244.9 This Program Contains the following Subprograms: 4 Research 4 Public Service 4 Economic Development Page 526 FY1999 Estimate 0.0 1,552.1 336.3 18,211.2 0.0 1,755.8 270.8 18,580.0 0.0 1,790.8 371.1 18,786.3 Program Total 20,099.6 20,606.6 20,948.2 FTE Positions 172.5 180.7 180.7 Subprogram Goals and Performance Measures: u Goal 1 - To increase the number of faculty, undergraduate, and graduate students engaged in research as a basic component of NAU s educational program. Performance Measures ! Faculty time engaged in all General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate research ! Faculty engaged in all research ! Faculty engaged in funded research ! Undergraduate students reporting research experience FY 1997 Actual 8% FY 1998 Expected 8% FY 1999 Expected FY 2000 Expected FY 2001 Expected 8% 8% 8% 369 370 370 370 370 111 112 112 115 115 38% 38% 39% 40% 40% u Goal 2 - To increase the amount of external support for research. Performance Measures ! External support (in millions) ! Grants, fellowships, etc. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $29,619, $29,915, $30,364, $30,000, $30,000, 472 667 402 000 000 536 541 548 550 550 awarded Northern Arizona University Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS NAA.5.2 NAA.5.3 SUBPROGRAM SUMMARY SUBPROGRAM SUMMARY PUBLIC SERVICE Contact: Clara M. Lovett, President Phone: (520) 523-3232 ECONOMIC DEVELOPMENT Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 A.R.S. 15-1601 Subprogram Mission: Subprogram Mission: To use university resources and talents to provide cultural and community outreach programs. Unique initiatives focus on service to Native American populations, rural Arizona, and the Flagstaff community. To use university resources and talents to assist individuals, organizations, and rural communities to develop their economic resources, with special focus on Native American tribes, state needs, and US-Mexican joint initiatives. Subprogram Description: Subprogram Description: A variety of activities exist on campus specifically as public service units. While individual faculty are encouraged to pursue research, scholarly, creative, and other professional interest, the University continues to emphasize those endeavors which are based upon NAU s relationship to the rural areas of the state. Through applied research bureaus, institutes, resource centers and other activities, the University provides a reservoir of expertise and information. NAU supports programs which offer northern Arizona and the state a resource for economic development and other social issues. NAU places special emphasis on assisting community development in studying rural areas of the state and the Native American reservations. Major areas concentrating on economic development are the Center for American Indian Economic Development and the Bureau of Business and Economic Research. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ($ Thousands) Funding and FTE Amounts: FY1999 Estimate FY1997 Actual 0.0 1,443.3 5,656.3 0.0 0.0 1,539.7 5,472.0 0.0 0.0 1,570.4 5,559.4 0.0 Program Total 7,099.6 7,011.7 7,129.8 FTE Positions 64.8 58.2 58.2 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 294.6 20.5 0.0 0.0 260.8 26.3 0.0 0.0 266.0 12.7 0.0 Program Total 315.1 287.1 278.7 FTE Positions 6.3 6.0 6.0 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u Goal 1 - To be a partner in the cultural climate of Arizona and the Southwest region. u Goal 1 - To increase the number of economic development initiatives with communities and organizations. Performance Measures ! Concerts, recitals, theatrical FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 230 270 270 280 280 performances ! KNAU listening audience 50,000 55,000 55,000 58,000 60,000 ! Visitors to art museum and 5,000 6,000 6,500 6,500 6,500 Performance Measures ! Communities/areas served FY 1997 Actual FY 1998 Expected 34 35 FY 1999 Expected 40 FY 2000 Expected FY 2001 Expected 40 40 u Goal 2 - To increase professional advising to individuals and businesses. galleries Performance Measures u Goal 2 - To enhance the quality of life in Arizona and the Southwest region. Performance Measures ! Participants: Institute for Future ! Participants: Work Force ! ! ! ! Development Participants: Dental Hygiene Clinic Participants: Physical Therapy Clinic Participants: Speech/Language Clinic Participants: Audiology Clinic ! Participants: Library-non university borrowers Education FY 1997 Actual ! Separate cases of service FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 10,424 8,300 8,466 8,798 8,964 10,403 10,819 11,252 11,702 12,170 1,060 1,200 1,300 1,300 1,300 387 450 450 450 450 359 394 450 450 450 569 625 656 660 660 14,792 14,000 13,500 13,500 13,500 provided ! Individual or organizations served directly FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100 110 120 120 120 70 75 80 80 80 u Goal 3 - To offer seminars and workshops to enhance economic development (including Small Business Institute, Bureau of Better Economic Research, Management Development, National Executive Education Program for Native American Leadership, Air Quality, etc.). Performance Measures ! Programs, seminars, and workshops ! Individuals enrolled Northern Arizona University FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3 7 8 8 8 150 650 650 650 650 Page 527 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS NAA.6 PROGRAM SUMMARY ($ Thousands) Funding and FTE Amounts: INSTITUTIONAL ADVANCEMENT FY1997 Actual Contact: Clara M. Lovett, President Phone: (520) 523-3232 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds A.R.S. 15-1601 Program Mission: To promote advancement and development activities in order to enhance and encourage growing support for NAU's academic mission. Program Description: FY1999 Estimate 0.0 375.2 855.5 0.0 0.0 225.8 1,069.1 0.0 0.0 230.3 1,122.9 0.0 Program Total 1,230.7 1,294.9 1,353.2 FTE Positions 21.5 20.5 20.5 Subprogram Goals and Performance Measures: Institutional advancement is furthered by contact with alumni and other interested parties to promote private giving, whether in terms of funds, services, facilities, and other support. This support, whether through financial contributions or energetic involvement, will include alumni, faculty and staff, and friends around the state and country. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1998 Estimate FY1999 Estimate u Goal 1 - To increase the number of donors to NAU. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 6,686 7,354 8,089 8,000 8,000 718 789 867 900 900 ! Parent donors 1,401 1,541 1,849 1,900 1,900 ! Other organizations donating 1,746 1,920 2,304 2,300 2,300 FY 1997 Actual Performance Measures ! Alumni donors ! Faculty and staff donors to NAU 0.0 517.6 1,116.5 0.0 0.0 390.1 1,703.0 0.0 0.0 397.9 1,654.3 0.0 u Goal 2 - To increase NAU s financial resources through private giving. Program Total 1,634.1 2,093.1 2,052.2 FTE Positions 27.0 27.9 27.9 (millions) ! Contributions organizations (millions) ! Total giving Performance Measures ! Contributions by individuals This Program Contains the following Subprograms: 4 Developmental Activities 4 Alumni Relations FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $1,644,1 $1,808,5 $2,170,3 $2,200,0 $2,300,0 68 84 00 00 00 $7,192,1 $7,911,3 $9,494,6 $9,600,0 $9,900,0 56 71 45 00 00 $8,836,3 $9,719,9 $11,663, $11,800, $12,200, 24 56 947 000 000 u Goal 3 - To decrease the cost per dollar raised. FY 1997 Actual Performance Measures NAA.6.1 FY 1997 Actual SUBPROGRAM SUMMARY ! Expenses divided by dollars $0.138 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $0.144 $0.126 $.0126 $.0126 raised for operations and salaries DEVELOPMENTAL ACTIVITIES Contact: Clara M. Lovett, President Phone: (520) 523-3232 NAA.6.2 SUBPROGRAM SUMMARY ALUMNI RELATIONS Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Mission: To increase the flow of voluntary private support to enhance university programs and activities that cannot be supported by government funds by creating and/or improving a better understanding of the university among its current and potential friends. Subprogram Description: Private support is encouraged through campaigns, communications, meetings, and other activities explaining the needs and programs of NAU. A.R.S. 15-1601 Subprogram Mission: To further the institutional relations and advancement mission of NAU by cultivating the support of former students primarily in the areas of advocacy, recruiting and financial support. This is accomplished by providing programs which both enlist and nurture the support of former students. Subprogram Description: Services and activities include hosting alumni chapter meetings throughout Arizona and neighboring states; publication of the quarterly newsletter to all alumni; legislative networking activities; annual fund and telemarketing fund-raising to alumni; special events and reunions; maintenance of the alumni database; domestic and international travel tours; provision of scholarships; alumni awards; affinity credit card and line-of-credit programs; sponsorship of student alumni ambassadors; and servicing alumni requests and concerns. The separately incorporated Alumni Page 528 Northern Arizona University Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Association is governed by a 21-member board of directors, all former students of NAU. This group meets quarterly and serves in both an advisory and policy-setting role for the Association. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 142.4 261.0 0.0 0.0 164.3 633.9 0.0 0.0 167.6 531.4 0.0 Program Total 403.4 798.2 699.0 FTE Positions 5.6 7.4 7.4 Subprogram Goals and Performance Measures: u Goal 1 - To strengthen fund raising efforts directed at university alumni. FY 1997 Actual Performance Measures ! Contributions from direct mailing contacts to alumni ! Contributions from telemarketing contacts to alumni ! Matching gifts from alumni $49,564 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $54,520 $65,424 $70,000 $70,000 $190,544 $209,598 $252,517 $260,000 $260,000 $18,642 $20,506 $24,607 $25,000 $25,000 FY 1997 Actual ! Chapters FY 1998 Expected 25 ! Alumni meetings ! Alumni attending meetings FY 1999 Expected 25 FY 2000 Expected 25 FY 2001 Expected 25 25 21 44 45 45 45 1,000 1,700 2,000 2,000 2,000 u Goal 3 - To increase the number of addressable alumni in the database relative to the total number of former students. Performance Measures ! Alumni with known addresses NAA.7 FY 1997 Actual FY 1998 Expected 79% FY 1999 Expected 85% FY 2000 Expected 90% General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1999 Estimate 0.0 32,025.1 28,417.3 0.0 0.0 32,664.1 24,670.1 0.0 Program Total 50,435.8 60,442.4 57,334.2 FTE Positions 605.3 630.9 630.9 This Program Contains the following Subprograms: 4 Facilities Development And Management 4 Resource Management 4 General Oversight SUBPROGRAM SUMMARY NAA.7.1 FACILITIES DEVELOPMENT AND MANAGEMENT Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Mission: Subprogram Description: Departments in this subprogram provide maintenance for campus facilities and general improvement in the aesthetic quality of the educational and working environments of the campus, and develop techniques to improve energy conservation and rehabilitative building, grounds, and utility systems. ($ Thousands) FY1997 Actual FY 2001 Expected 90% FY1998 Estimate 0.0 30,358.9 20,076.9 0.0 Funding and FTE Amounts: 90% PROGRAM SUMMARY INSTITUTIONAL OPERATIONS Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Program Mission: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 18,366.6 10,787.6 0.0 0.0 16,701.7 12,149.0 0.0 0.0 17,035.0 11,826.7 0.0 Program Total 29,154.2 28,850.7 28,861.7 FTE Positions 368.5 386.5 386.5 Subprogram Goals and Performance Measures: To provide an educational environment to support the learning, research, service, and other opportunities for the students and citizens of Arizona. To provide leadership, planning, and management to guide the institution both in its day-to-day operations and in establishing future directions. u Goal 1 - To reduce the backlog of deferred maintenance in buildings and infrastructure. Performance Measures ! Dollars invested in Program Description: maintenance Departments in this program provide campus-wide support for the efficient functioning of all other programs in the achievement of their goals and objectives relating to teaching, research, and service. Departments include the administrative offices of the President, offices of the Provost, offices of the vice presidents, as well as the departments responsible for fiscal and human resource management, and facilities maintenance and administration. Education FY1997 Actual To provide effective and efficient management and operation of NAU facilities, as well as appropriate facilities planning to support NAU s academic and programmatic directions. u Goal 2 - To coordinate and host alumni chapter gatherings in areas where sufficient numbers of alumni and interest exists. Performance Measures ($ Thousands) Funding and FTE Amounts: FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $1,633,9 $2,141,3 $4,100,0 $5,000,0 $5,000,0 94 00 00 00 00 u Goal 2 - To increase preventive maintenance. Performance Measures ! Maintenance calls ! Education/training programs Northern Arizona University FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 21,560 21,110 22,000 22,000 22,000 64 70 75 75 75 Page 529 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 3 - To optimize the use of energy and natural resources. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0.1803 0.1577 0.1577 0.1577 0.1577 0.2893 0.3627 0.3627 0.3627 0.3627 0.6475 0.6475 0.6475 0.6475 0.6475 509 550 600 600 600 ! Recycled: Tires and batteries 430 475 520 520 520 ! Tons recycled: Organic matter 30 35 35 35 35 N/A N/A N/A N/A N/A Performance Measures ! Dollars per square foot for: water/sewer/refuse ! Dollars per square foot for: natural gas ! Dollars per square foot for: electrical ! Tons recycled: Fiber and metal ! Energy/resource saving to u Goal 4 - To improve the physical living, working, and learning environment. FY 1997 Actual ! Improvement and building renovations project expenditures (in millions) $12,970, 139 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $14,142, $17,767, $18,000, $18,000, 195 381 000 000 FY 1997 Actual ! Publication Services orders ! ! ! ! ! ! ! ! filled Post Office services provided (pieces processed): Bulk Mail Post Office services provided (pieces processed): Contract Station Post Office services provided (pieces processed): Campus deliveries Post Office services provided (pieces processed): Courier Service Post Office services provided (pieces processed): Mail facility Post Office services provided (pieces processed): Meter room Public Affairs news services provided Newsclips Public Affairs news services provided Mountain Campus News circulation (per week) NAA.7.2 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 14,098.4 12,766.4 0.0 Program Total 19,357.2 30,033.9 26,864.8 FTE Positions 215.4 226.6 226.6 Subprogram Goals and Performance Measures: u Goal 1 - To enhance the safety and the learning/working environment. Performance Measures ! ! FY 1999 Expected FY 2000 Expected FY 2001 Expected 7,300 8,000 8,000 8,000 ! 2,418,43 3,650,00 2,900,00 3,000,00 3,000,00 2 0 0 0 0 590,600 560,000 600,000 600,000 600,000 ! 599,432 549,000 567,450 570,000 570,000 ! 2,829 3,700 3,000 3,000 3,000 ! 3,299,50 3,485,00 3,900,00 4,000,00 4,000,00 4 0 0 0 0 ! 1,642,83 1,500,00 1,659,00 1,600,00 1,600,00 5 0 0 0 0 4,500 4,500 4,500 4,500 4,500 5,500 5,500 5,500 5,500 5,500 SUBPROGRAM SUMMARY ! Compensation claims NAU numbers of: Risk Management claims NAU numbers of: Affirmative Action grievances NAU numbers of: Ombudsman Office cases Environmental Protection Agency violations People served by the Office of Employee Assistance and Wellness Programs offered by the Office of Employee Assistance and Wellness Employees attending SAFE working and learning environment policy orientations Presentations given by the NAU police FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 197 220 225 225 225 262 387 387 390 390 108 100 100 100 100 508 560 615 620 620 0 0 0 0 0 2,144 2,887 2,568 2,600 2,600 74 106 100 100 100 1,800 1,500 1,500 1,500 1,500 83 150 160 170 170 u Goal 2 - To foster a productive and effective work environment. Performance Measures ! Training and staff development effort Programs offered ! Training and staff development effort Participants attended ! Recorded suggestions ! Saving through suggestion program ! QUILL/TQM Activities Persons trained ! QUILL/TQM Activities Teams trained RESOURCE MANAGEMENT Contact: Clara M. Lovett, President Phone: (520) 523-3232 FY1999 Estimate 0.0 13,822.6 16,211.3 0.0 FY 1998 Expected 7,277 FY1998 Estimate 0.0 10,236.1 9,121.1 0.0 ! NAU numbers of: Workers u Goal 5 - To offer cost-effective central services supporting university activities. Performance Measures ($ Thousands) Funding and FTE Amounts: investment ratios 66,344/ 66,344/ 66,344 Performance Measures administration with information which will enable them to make the best decisions for NAU. They include - the Comptroller's Office, procurement, planning, budgeting, internal audit, human resources and affirmative action areas. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 25 25 30 30 30 443 550 600 600 600 56 120 120 120 120 N/A $350,000 $250,000 $250,000 $250,000 115 150 150 150 150 7 10 10 10 10 A.R.S. 15-1601 Subprogram Mission: To provide financial management, human resource services, safety and security, and centralized information and communication support to the NAU community. Performance Measures ! Staff with electronic mail Subprogram Description: Departments in this subprogram provide the President and the Page 530 u Goal 3 - To increase the use and access to technology to improve efficiency and enhance administrative operations and communications. accounts ! Administrative systems usage: Accesses to administrative Northern Arizona University FY 1997 Actual 70% 2.4 billion FY 1998 Expected 69% FY 1999 Expected FY 2000 Expected FY 2001 Expected 70% 70% 70% 2.7 3 billion billion 3 billion 3 billion Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS data (millions) ! Administrative systems usage: Batch jobs run ! Achievement of satisfactory 55,167 58,753 67,267 62,866 71,976 u Goal 4 - To optimize use of financial resources through sound financial management practices. FY 1997 Actual Performance Measures ! Financial ratios: State ! ! ! ! Appropriations/ Total Educational and General Expenditures Financial ratios: Tuition and Fees/ Total Educational and General Expenditures Financial ratios: Total Debt Service/ Unrestricted Current Fund Expenditures and Mandatory Transfers Financial ratios: Available Assets/ General Liabilities Internal audits conducted ! Space resource management: Total square footage (in millions) ! Space resource management: Occupancy rate ! Space resource management: Average weekly room hours NAA.7.3 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 49.5% 49.3% 49.1% 49.0% 49.0% 31.5% 31.7% 31.9% 32.0% 32.0% 5.8% 5.7% 5.,6% 5.6% 5.6% 3.4% 3.4% 3.4% 3.4% 3.4% 9 12 12 12 12 State of Arizona and Federal government audit reports ! Achievement of satisfactory Arizona Board of Regents audit reports ! Institutional Operations as a percent of State Operating Budget for NAU ! General Oversight as a percent of State Operating Budget for NAU u u 2 of 2 2 of 2 2 of 2 2 of 2 2 of 2 7 of 7 7 of 7 N/A N/A N/A 24% 26.3% N/A N/A N/A 0.9% 0.7% N/A N/A N/A u u u u 1,856,49 1,867,31 1,913,48 1,920,83 1,920,83 4 4 2 3 4 52% 52% 52% 52% 52% 29 29 30 30 31 SUBPROGRAM SUMMARY GENERAL OVERSIGHT Contact: Clara M. Lovett, President Phone: (520) 523-3232 A.R.S. 15-1601 Subprogram Mission: To provide effective executive leadership, planning, management, and direction for NAU operations and endeavors. Subprogram Description: General oversight is accomplished through share governance, articulation and communication of university goals, a representative committee structure, communication processes within and outside the institution, exercise of financial responsibility, coordination with Arizona Board of Regents and State of Arizona leaders, and promotion of positive community relationships and partnerships through Arizona. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,756.2 168.2 0.0 0.0 1,500.8 57.0 0.0 0.0 1,530.7 77.0 0.0 Program Total 1,924.4 1,557.8 1,607.7 FTE Positions 21.4 17.7 17.7 Subprogram Goals and Performance Measures: u Goal 1 - To demonstrate responsible management of finances and resources. Performance Measures Education FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected Northern Arizona University Page 531 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY UNIVERSITY OF ARIZONA - MAIN CAMPUS UAA Dr. Peter Likins, President Contact: Dr. Paul Sypherd, Senior Vice President, Academic Affairs & Provost 621-1856 Agency Mission: The University of Arizona in Tucson, including its branch-campus in Sierra Vista and the Arizona International College, is a Land Grant, Research I institution ranking among the nation's best public universities. Its research and development expenditures place it at number 11 among the nation's public universities, and it is a member of the Association of American Universities. It offers a broad array of programs leading to degrees from baccalaureate through the doctorate for 33,737 full-time and part-time students. As a land-grant university, it maintains programs in production agriculture and mining and serves the State through its cooperative extension services, technology transfer, economic development assistance, and cultural programming. The University provides distinguished undergraduate, graduate, and professional education; excels in basic and applied research and creative achievement; and promotes the integration of the product of these activities and achievements of regional, national, and international significance into everyday life. Funding Note: Because all appropriated funds are combined prior to distribution to the various programs by the University, General Funds and Other Appropriated Funds are combined under the Other Appropriated Funds category. ($ Thousands) Agency Summary: FY1997 Actual FY1998 Estimate FY1999 Estimate Ø ACADEMIC AFFAIRS Ø ORGANIZED RESEARCH Ø COMMUNITY OUTREACH AFFAIRS AND Ø STUDENT CAMPUS LIFE 325,698.0 340,635.2 353,796.4 85,999.5 87,673.7 85,524.6 43,809.0 43,898.8 46,721.3 89,104.2 88,961.5 96,635.8 Ø INSTITUTIONAL SERVICES 129,951.6 132,817.1 144,999.3 Capital Funds 0.0 0.0 0.0 Agency Total 674,562.3 693,986.3 727,677.4 ($ Thousands) Funding and FTE Summary: Operating Funds Subtotal Page 532 0.0 0.0 0.0 Agency Total 674,562.3 693,986.3 727,677.4 FTE Positions 8,111.4 8,185.1 8,325.2 Agency Goals and Key Performance Measures: u Goal 1 - To improve educational activities and outcomes at the undergraduate, graduate, and professional levels. Key Performance Measures The University of Arizona, a distinguished public, land-grant, educational, and research institution, is dedicated to preparing students for an increasingly diverse and technological world and to improving the quality of life for the people of Arizona and the nation. Agency Description: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Capital Funds FY1997 Actual FY1998 Estimate FY1999 Estimate 0.0 288,359.4 255,741.9 130,461.0 0.0 308,349.0 250,914.3 134,723.0 0.0 327,256.1 277,078.6 123,342.7 674,562.3 693,986.3 727,677.4 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 86% ! Full time lower division students having two courses/semester taught by ranked faculty 51% ! Full time freshmen being graduated in six years ! Currently enrolled students No Survey expressing that they are satisfied or very satisfied with their University of Arizona experience as measured by annual survey of satisfaction with faculty on an exit survey No Survey ! Recent alumni expressing satisfaction with University of Arizona educational experiences as measured by the triennial alumni survey 87% 90% 90% 90% 53% 54% 55% 56% 78% 80% 83% 85% 90%No Survey No Survey >89% u Goal 2 - To increase the quality and quantity of University research and creative activity. Key Performance Measures ! National Science Foundation research expenditures ranking among public universities ! The volume of research grants and contracts from the Arizona private sector (in thousands) ! Graduating seniors who have participated in a research or capstone experience FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 10th 11th 10th 10th 10th $4,760 $5,200 $5,600 $6,100 $6,400 90% 100% 100% 100% 100% u Goal 3 - To strengthen University outreach to address needs of the community, State, and nation. Key Performance Measures ! Local population surveyed who are aware of The University of Arizona Extended University ! Registrants in UA Cooperative Extension (in thousands) ! Attendees at UA cultural events (in thousands) ! Attendees at UA Museum of Art (in thousands) University of Arizona - Main Campus FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 44% 54% 65% 77% 90% 446 486 526 566 606 65 70 70 74 75 26 27 27 28 29 Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Registrants in UA Extended University non-credit (in thousands) ! Attendees at UA athletic programs (in thousands) 26 27 27 28 29 616 627 630 630 630 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A 50% 55% 60% 65% ! Employees who respond affirmatively to a campus climate survey question: "I would encourage a friend or family member to apply for a job at The University of Arizona." N/A 40% 45% 50% 60% ! Annual faculty and staff survey responses rating the work environment at the University as excellent 99%/78% 99%/80% 99%/82% 99%/84% 99%/86% ! Students surveyed indicating they feel safe on campus (Day/Night) N/A 50% 55% 60% 70% ! Managers who report improved performance by employees participating in the Supervisory Leadership Series Program 9 months after program completion 17.7% 18.1% 18.4% 18.8% 19.1% ! Employees who utilize the faculty and staff tuition fee waiver to pursue higher education opportunities u Goal 5 - To transform the University's infrastructure to support the University's mission effectively and efficiently. Key Performance Measures ! Librarian/faculty instructional partnerships developed for the purpose of integrating new information technologies into the curriculum and resulting in changing the method of instruction in at least one course per faculty member partner ! Residence hall students (via residence halls, student centers, and faculty offices) with access to the network ! Computers on the campus network ! Classrooms available for multimedia and computer based instruction each fall (multimedia/computer based) Education PROGRAM SUMMARY ACADEMIC AFFAIRS u Goal 4 - To improve the way that all members of the University community are supported. Key Performance Measures UAA.1 93% 61 93% 76 97% 81 97% A.R.S. 15-1601 Program Mission: To provide top-quality educational programs at the undergraduate, graduate, and professional levels that will attract, educate, and graduate an excellent and diverse student body. Program Description: Academic Affairs provides leadership and coordinates instructional and scholarly/creative activities carried out during the academic year, summer sessions, and other periods outside the regular term, and associated with degree credit and non-credit academic courses. Academic Affairs also provides oversight for faculty departmental research and public service activities that are not budgeted separately, and academic administration in which instruction plays an important role, such as at the dean and department chair levels. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 0.0 182,245.8 60,767.5 82,684.7 0.0 195,629.0 59,620.4 85,385.8 0.0 208,575.3 66,307.5 78,913.6 Program Total 325,698.0 340,635.2 353,796.4 FTE Positions 4,137.5 4,187.3 4,259.7 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds This Program Contains the following Subprograms: FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 46 Contact: Paul S. Sypherd, Sr. VP Academic Affairs and Provost Phone: 621-1856 86 97% 17,000 21,500 24,000 26,000 28,000 176/55 180/56 185/60 185/60 185/60 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 Overall Academic Affairs College of Agriculture Instruction College of Architecture College of Business and Public Administration College of Education College of Engineering and Mines College of Fine Arts College of Humanities College of Law College of Science College of Social and Behavioral Sciences Graduate College Extended University Other Academic Programs Sierra Vista Branch Campus Arizona International College University Libraries Academic Computing Academic Support Academic Affairs Administration University of Arizona - Main Campus Page 533 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS UAA.1.1 SUBPROGRAM SUMMARY OVERALL ACADEMIC AFFAIRS Contact: Paul S. Sypherd, Sr. VP Academic Affairs & Provost Phone: 621-1856 A.R.S. 15-1601 Subprogram Mission: To provide top-quality educational programs at the undergraduate, graduate, and professional levels that will attract, educate, and graduate an excellent and diverse student body. Subprogram Description: requirements, such as in engineering and architecture.) ! Seniors with fewer than 160 earned credit hours, excluding transferable hours from out-ofstate institutions, Arizona private institutions, and Arizona community colleges 97.3% 97.5% ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To improve student persistence and graduation rates over time. SUBPROGRAM SUMMARY UAA.1.2 COLLEGE OF AGRICULTURE INSTRUCTION Contact: Eugene G. Sander, Dean Phone: 621-7621 Subprogram Mission: To provide excellent learning experiences through exploration and discovery in six subject areas: Animal Systems; Environment and Natural Resources; Family, Youth ,and Community; Human Nutrition, Food, Safety, and Health; Marketing, Trade, and Economics; and Plant Systems. To integrate, disseminate, apply knowledge, and ensure excellence in undergraduate, graduate, and professional education in these areas. The College of Agriculture Office of Academic Programs coordinates undergraduate and professional education for a wide range of career opportunities within the six subject areas of the mission. Education in the professional knowledge area is combined with foundation courses in the natural and social sciences, communications, and the humanities to develop a well rounded academic experience offering majors leading to careers associated with the college subject areas. Programs include oncampus instruction and distance education in cooperation with other institutions. The college awards B.S., M.S., and Ph.D. degrees in 18 fields of study. Faculty generally have joint appointments in a parallel Agricultural Experiment Station component. ($ Thousands) Funding and FTE Amounts: FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 77% 78% 80% 82% 84% 52% 54% 57% 60% 63% ! Full-time lower-division 50% 51% 53% 55% 56% transfer five-year graduation rates ! Full-time upper-division transfer four-year graduation rates 62% 63% 64% 65% 66% for the second year ! Full-time freshman six-year graduation rates u Goal 2 - To keep steady, and perhaps reduce over time, the average length of time and number of academic credits required to complete academic degrees. Performance Measures ! Average years for freshmen to complete baccalaureate degree ! Seniors with fewer than 160 earned credit hours, excluding transferable hours from out-ofstate institutions and Arizona private institutions (The typical degree program is approximately 120 hours or somewhat more for certain degrees with unusual Page 534 98.3% Subprogram Description: FY1999 Estimate 0.0 0.0 0.0 0.0 ! Full-time freshmen returning 98.0% A.R.S. 15-1601 Academic Affairs provides leadership and coordinates instructional and scholarly/creative activities carried out during the academic year, summer sessions, and other periods outside the regular term, and associated with degree credit and non-credit academic courses. Academic Affairs also provides oversight for faculty departmental research and public service activities that are not budgeted separately, and academic administration in which instruction plays an important role, such as at the dean and department chair levels. Performance Measures 97.8% FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5.0 4.8 4.7 4.5 4.4 95.5% 96.0% 96.5% 97.1% 97.7% FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 8,977.8 990.5 75.1 0.0 9,167.7 971.8 77.5 0.0 9,719.5 805.0 66.6 Program Total 10,043.4 10,217.0 10,591.1 FTE Positions 154.1 151.0 155.6 Subprogram Goals and Performance Measures: u Goal 1 - To increase the percentage of undergraduate instruction taught by regular faculty (ranked). Performance Measures ! Student credit hours taught by ranked faculty: Lower division ! Student credit hours taught by ranked faculty: Upper division ! Lower division student credit hours taught by other than teaching assistants University of Arizona - Main Campus FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 96% 96% 97% 98% 99% 85% 85% 90% 93% 96% 98% 98% 98% 98% 98% Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS division courses u Goal 2 - To improve the mentoring system for new freshmen and transfer students. FY 1997 Actual Performance Measures ! Freshman students mentored ! ! ! ! by ranked faculty member Transfer students mentored by ranked faculty member Freshmen not on probation at end of freshman year Freshmen declaring a major at end of first year Freshmen responding good/very good on satisfaction survey UAA.1.3 FY 1998 Expected FY 1999 Expected FY 2000 Expected ! Sstudents successfully FY 2001 Expected 60% 80% 83% 85% 88% 70% 100% 100% 100% 100% 87% 92% 92% 92% 92% 86% 93% 93% 94% 94% N/A 75% 77% 80% 82% completing research/ capstone experience ! Students graduating in 5 years in a 5-year program ! Graduating seniors satisfied with their educational program as preparation for professional career ! Masters' graduates employed in profession within 1 year of graduation 100% 100% 100% 100% 73% 73% 74% 74% 75% 90% 90% 90% 90% 90% 90% 90% 90% 90% 90% u Goal 2 - To initiate and engage in significant scholarship, research, and creative activity that integrate with the educational experience. SUBPROGRAM SUMMARY Performance Measures COLLEGE OF ARCHITECTURE Contact: Richard A. Eribes, Dean Phone: 621-6754 100% FY 1997 Actual ! Funded research ! Peer-reviewed faculty $300,000 25 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected >$300,00 >$300,00 >$300,00 >$300,00 0 0 0 0 26 26 27 28 scholarly & creative works A.R.S. 15-1601 Subprogram Mission: To promote excellent, sustainable architectural design and community planning by providing quality professional architectural education; create new knowledge and theory through scholarship, research, and creative activity; and provide outreach/service to the University, professional, and design communities. Subprogram Description: Architecture is the art and science of building. The College program is organized with the design studio as the element of focus and offers a National Architectural Accrediting Board (NAAB) accredited five-year program leading to the professional degree Bachelor of Architecture. The college also offers a graduate program of study leading to the Master of Architecture degree. Areas of emphasis in the graduate program are desert architecture (including preservation and community design), design communications, landscape architecture (both as first and second professional degree programs), planning, and individual studies. In addition, the Drachman Institute is a component of the college supporting the resource conscious and environmentally sound development of land and communities. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate u Goal 3 - To link the College's educational, research, and outreach programs with local, State, national, and international needs in a spirit of collaboration to enrich people's lives and self-sufficiency. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Courses offered annually with 50% >49% >49% >49% >49% direct community applications ! Faculty annually involved in community projects 60% >59% >59% >59% >59% SUBPROGRAM SUMMARY UAA.1.4 COLLEGE OF BUSINESS AND PUBLIC ADMINISTRATION Contact: William B. Barrett, Vice Dean Phone: 621-2015 A.R.S. 15-1601 Subprogram Mission: To challenge and extend the boundaries of knowledge and creativity relevant to business and public administration. To provide distinguished undergraduate, graduate, and professional education; engage in basic and applied research of regional, national, and international significance; create and disseminate knowledge; and contribute to effective management practice. Subprogram Description: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 0.0 2,554.2 590.3 103.5 0.0 2,757.9 579.2 106.9 0.0 2,924.2 648.2 98.8 Program Total 3,248.0 3,444.0 3,671.2 FTE Positions 43.4 53.4 55.0 Subprogram Goals and Performance Measures: u Goal 1 - To provide quality undergraduate and graduate professional architectural education. Performance Measures ! Ranked faculty teaching lower Education FY 1997 Actual 100% FY 1998 Expected 100% FY 1999 Expected 100% FY 2000 Expected 100% The College offers professional education in both business and public administration to prepare men and women for professional positions in the public and private sectors. The College also provides continuing education opportunities for those seeking to improve their positions. Faculty of the College are engaged actively in research on a wide range of economic and administrative topics. The College has been a member of the American Assembly of Collegiate Schools of Business since 1948, and its undergraduate and graduate curricula in business are accredited by the assembly. The College's graduate program in Public Administration is recognized by the National Association of Schools of Public Affairs and Administration. FY 2001 Expected 100% University of Arizona - Main Campus Page 535 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 14,296.6 2,649.6 3,254.6 0.0 15,436.8 2,599.6 3,361.0 0.0 16,562.4 2,909.2 3,106.0 Program Total 20,200.8 21,397.4 22,577.6 FTE Positions 262.8 266.3 269.9 Subprogram Goals and Performance Measures: FY 1997 Actual ! Student credit hours per 658 permanent faculty member ! Freshman students admitted/matriculated ! Degrees awarded: BS ! Degrees awarded: Master's ! Degrees awarded: PhD ! Graduate student ! ! ! ! ! applicants/admitted-Master of Business Admin. Graduate students enrolled in Master of Business Admin. Graduate student applicants/admitted-PhDManagement Graduate students enrolled in PhD-Management Graduate student applicants/admitted -PhDEconomics Graduate students enrolled in PhD-Economics FY 1998 Expected FY 1999 Expected 650 650 FY 2000 Expected 650 2005/778 2025/800 2050/825 2050/825 2050/825 805 815 825 835 840 161 170 180 185 200 21 23 21 20 20 680/230 750/240 800/260 800/260 800/260 281 300 325 325 325 160/40 135/35 125/30 125/30 125/30 84 80 70 70 70 95/40 90/40 85/35 85/35 85/35 43 40 35 35 35 FY 1997 Actual ! Ratio of published books, 2.3 scholarly monographs, or refereed articles per faculty member per year ! Master of Public Administration class placed in internships ! Master of Business Administration class placed in internships UAA.1.5 FY 1998 Expected FY 1999 Expected 2.5 2.5 FY 2000 Expected FY 2001 Expected 2.5 ($ Thousands) General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2.5 FY1998 Estimate FY1999 Estimate 0.0 7,369.4 1,631.8 2,138.5 0.0 7,957.1 1,601.0 2,208.4 0.0 8,437.0 1,791.6 2,040.8 Program Total 11,139.7 11,766.5 12,269.4 FTE Positions 173.3 165.8 172.9 Subprogram Goals and Performance Measures: u Goal 1 - To prepare persons for professional roles in education and education-related fields. Performance Measures ! Certifications/degrees u Goal 2 - To carry out significant scholarly, creative research, and outreach activities relevant to business and public administration regionally, nationally, and internationally. Performance Measures The College of Education is committed to the preparation of qualified administrators and teachers in fields of instruction in preschool, elementary, secondary, special, and postsecondary education. The College prepares individuals in the supervision and administration of elementary and secondary schools and facilities, community colleges, and universities. FY1997 Actual FY 2001 Expected 650 Subprogram Description: Funding and FTE Amounts: u Goal 1 - To provide top quality management education programs and support services that will attract and graduate an excellent and diverse student body. Performance Measures education, and to demonstrate the relationships between study and practice. To provide leadership in the conduct, advancement, study, and evaluation of the process of education, education policy, and in educational organizations at local, State, national, and international levels. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 405 425 400 400 400 257 240 225 225 225 92% 92% 92% 92% 92% ! Undergraduate GPA at time of 3.36 3.36 3.33 3.33 3.33 admission to the College ! College of Education students enrolled in University honors program 18% 18% 18% 18% 18% conferred: Initial Teacher Preparation (ITP) (The ITP Program includes undergraduate, postbaccalaureate, and certification students) ! Certifications/degrees conferred: Graduate students ! Placement of ITP completers as teachers in Arizona and the southwest 95% 95% 95% 95% 95% u Goal 2 - To conduct research and engage in scholarship that addresses the educational issues, policies, and activities of the State of Arizona and the nation. 95% 95% 95% 95% 95% Performance Measures ! External funds for research awarded to the College of Education (in millions) ! Graduate students supported through grant funds ! Grant funds/tenured and tenure- track faculty ! College of Education standing in U.S. News and World Report ranking of U.S. Colleges of Education graduate programs SUBPROGRAM SUMMARY COLLEGE OF EDUCATION Contact: John L. Taylor, Dean Phone: 621-1081 A.R.S. 15-1601 Subprogram Mission: FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $3.59 $2.5 $2 $2 $2 35 30 28 28 28 $52:1 $36:1 $29:1 $29:1 $29:1 45 <46 <46 <46 <46 To advance the study and the practice of pre-school to college Page 536 University of Arizona - Main Campus Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 3 - To provide outstanding outreach programs that meet the needs of the people and the communities of the State of Arizona. Performance Measures ! College partnerships with FY 1997 Actual 97 FY 1998 Expected 98 FY 1999 Expected FY 2000 Expected 98 u Goal 2 - To lead in research that advances the nation's strategic engineering and environmental technologies. FY 2001 Expected 98 98 school districts and social service agencies ! Partnerships that are permanent 85% 85% 85% 85% 85% ! Partnerships/tenured and 1.43 1.435 1.435 1.435 1.435 tenured-track faculty SUBPROGRAM SUMMARY UAA.1.6 COLLEGE OF ENGINEERING AND MINES Contact: Ernest T. Smerdon, Vice Provost and Dean Phone: 621-6594 FY 1997 Actual Performance Measures ! Scholarly publications per 3.1 faculty member ! External grant expenditure per faculty member ! Supported graduate students per faculty member ! Active partnerships with industry and government UAA.1.7 FY 1998 Expected FY 1999 Expected 3.2 FY 2000 Expected 3.3 FY 2001 Expected 3.4 3.5 $118,000 $121,000 $124,000 $127,000 $130,000 2.50 2.55 2.6 2.65 2.7 138 147 156 166 175 SUBPROGRAM SUMMARY COLLEGE OF FINE ARTS Contact: Maurice J. Sevigny, Dean Phone: 621-1778 A.R.S. 15-1601 A.R.S. 15-1601 Subprogram Mission: Subprogram Mission: To continuously improve service to students and to advance strategic technology through excellence in education and research, in partnership with industry, government, and the citizens of Arizona. Subprogram Description: Engineering education prepares students for a professional career through the study of physical science, mathematics, engineering science and design, humanities, social science, and practice. The College offers degrees through the doctorate. While most graduates embark on careers in engineering practice, many students find the baccalaureate program excellent preparation for fields as diverse as law, medicine, business, and government. Graduates develop analytical and quantitative thinking, a critical but optimistic approach to problem solving, the habit of self-directed future learning, and a thorough understanding of how materials, energy, and information can be adapted to humanity's needs and desires. The Accreditation Board for Engineering and Technology accredits the B.S. degrees in engineering. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate To be a source of art, knowledge, and inspiration about the arts for Arizona and the nation. To prepare students to create, to teach, to participate in, and to understand and value the fine arts. To achieve excellence in teaching, the performing and visual arts, and research. To integrate the fine arts into the everyday life of Arizona citizens, and to foster creativity and open and free expression and discussion of the fine arts. Subprogram Description: The College of Fine Arts (CFA) educates the thinkers and practitioners who will define the emerging standards for the arts. The University provides a rich environment for training, research, and experimentation in the arts directed by a faculty of practicing professionals and scholars. These artists and scholars utilize innovative methods and aesthetic concepts, as well as training and resources based on formal tradition and cultural heritage as a means to interpret and create in our contemporary society. The academic commitment of fine arts is to audiences as well as artists, community as well as students, culture as well as curriculum, and to dissemination of artistic knowledge as well as creation of fine arts. ($ Thousands) Funding and FTE Amounts: 0.0 18,693.6 9,142.0 11,999.0 0.0 20,184.5 8,969.4 12,391.0 0.0 21,402.0 10,037.4 11,451.0 Program Total 39,834.6 41,544.9 42,890.4 FTE Positions 412.7 420.2 424.8 FY1997 Actual FY1999 Estimate 0.0 10,821.2 1,641.4 0.0 0.0 11,684.2 1,610.4 0.0 0.0 12,389.0 1,802.2 0.0 Program Total 12,462.6 13,294.6 14,191.2 Subprogram Goals and Performance Measures: FTE Positions 226.7 225.7 230.7 u Goal 1 - To provide a distinguished engineering education that will attract and graduate an excellent and diverse student body. Subprogram Goals and Performance Measures: Performance Measures ! Undergraduate degree-track students retained ! Equivalent years to baccalaureate ! Admitted undergraduate students who matriculate Education FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 89.7% 90% 90% 90% 90% 4.66 4.6 4.6 4.6 4.6 462 498 525 550 575 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate u Goal 1 - To provide the State of Arizona and the nation with highly qualified artists, teachers, and scholars, well educated in the arts. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Undergraduate degrees 384 380 385 385 390 conferred ! Graduate degrees conferred 113 95 92 90 90 University of Arizona - Main Campus Page 537 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! CFA students in UA Honors Program ! CFA undergraduates with GPA greater than 3.50 11.5% 29.6% 13.2% 30.0% 13.4% 30.2% 14.0% 14.5% 30.4% FY1997 Actual 30.6% General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1997 Actual ! External funding for creative scholarship acquired by the faculty of the College (in thousands) ! Regional, national, and international research and creative activity prizes, honors, and awards received by students and faculty $285 16 FY 1998 Expected $290 FY 1999 Expected $295 17 18 FY 2000 Expected FY 2001 Expected $300 $305 19 20 FY 1997 Actual ! Performing and visual arts performances/exhibitions by faculty and students ! Attendance at faculty and student performances/ exhibits (in thousands) ! Tucson-area school districts served by College outreach efforts UAA.1.8 0.0 16,801.3 1,560.1 192.6 0.0 17,814.7 1,745.8 178.0 Program Total 17,336.9 18,554.0 19,738.5 FTE Positions 345.5 348.2 353.8 Subprogram Goals and Performance Measures: Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected ! Scholarships per College FY 2001 Expected 360 365 370 375 380 105 107 109 110 111 100% 100% 100% 100% 100% SUBPROGRAM SUMMARY COLLEGE OF HUMANITIES Contact: Charles M. Tatum, Dean Phone: 621-9294 Contact: Michael R. Gottfredson, VP for Undergraduate Education Phone: 621-8257 A.R.S. 15-1601 faculty member ! Scholarships per Humanities Program faculty member ! Average College course section enrollment per semester (excludes Composition and basic foreign language sections) ! Average Humanities Program course section enollment per semester (excludes Composition and basic foreign language sections) To provide students with the abilities to read and think critically, write persuasively, and speak effectively to a range of audiences. To broaden students' understanding of the variability, complexity, and richness of human cultures across time through the study of languages, literature, and archeological artifacts. Subprogram Description: Performance Measures ! Ratio of University teaching ! ! ! ! ! The College of Humanities, including the undergraduate Humanities Program, offers undergraduate and graduate programs dedicated to literacy, language learning, and cross-cultural understanding. The College has seven departments of languages and literatures and several interdisciplinary programs. Special emphases are creative writing, English as a second language, religious studies, comparative cultural and literary studies, classical archaeology, and public programs offered by the Poetry Center and the Humanities Seminars. The undergraduate Humanities Program offers interdisciplinary courses that are designed to teach aspects of distinctive cultural heritages and raise awareness of ethical and aesthetic concerns so that students may participate in local and world communities with a clear sense of responsibility and purpose. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 31/150 32/150 34/150 36/150 37/150 .18 .1 .1 .1 .1 35 36 37 38 39 32 30 30 30 30 u Goal 2 - To integrate the results of scholarship and creative activity with the educational experience. Subprogram Mission: Page 538 FY1999 Estimate u Goal 1 - To provide instruction regarding diverse cultures and cultural values. u Goal 3 - To provide outreach programs in the visual and performing arts to meet the needs of people and communities of the State. Performance Measures FY1998 Estimate 0.0 15,560.3 1,590.1 186.5 u Goal 2 - To provide creative scholarship that addresses the educational and cultural needs of the State of Arizona and the nation. Performance Measures ($ Thousands) Funding and FTE Amounts: ! ! awards to FTE faculty: College Ratio of University teaching awards to FTE faculty: Humanities Program Internal/external grant support per FTE faculty: College Internal/external grant support per FTE faculty: Humanities Program Regional, national, and international research and creative activity awards, honors, and prizes received by: College-students Regional, national, and international research and creative activity awards, honors, and prizes received by: College-faculty Regional, national, and international research and creative activity awards, honors, and prizes received by College- alumni Regional, national, and international research and creative activity awards, honors, and prizes received by Humanities Program (per FTE faculty) University of Arizona - Main Campus FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5/150 7/150 9/150 10/150 11/150 .18/1 .09/1 .09/1 .09/1 .09/1 $1,100 $1,150 $1,175 $1,220 $1,230 $1,263 $850 $850 $850 $850 6 7 8 9 10 7 8 10 12 13 5 6 7 8 9 .45 .3 .3 .3 .3 Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS UAA.1.9 u Goal 2 - To carry out significant legal scholarship and research, and to integrate faculty research into the student educational experience. SUBPROGRAM SUMMARY COLLEGE OF LAW Contact: Joel Seligman, Dean Phone: 621-1498 FY 1997 Actual Performance Measures ! Faculty research seminars A.R.S. 15-1601 Subprogram Mission: To prepare lawyers with the skills and knowledge for a lifelong ability to practice law in a multicultural society and global environment, and for leadership positions locally and nationally through first-rate teaching, research, and service. Subprogram Description: ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 5,646.1 1,474.9 0.0 0.0 6,096.4 1,447.1 0.0 0.0 6,515.2 1,619.4 0.0 Program Total 7,121.0 7,543.5 8,134.6 FTE Positions 58.4 68.8 64.9 Subprogram Goals and Performance Measures: u Goal 1 - To provide law students with an excellent and wellrounded legal education in a College that recruits and graduates an outstanding and diverse student body. Performance Measures ! Graduation rate within three ! ! ! ! ! ! years of matriculation. Graduation rate within five years of matriculation. Graduates passing the Arizona Bar the first time Graduates employed within 6 months after graduation Employers surveyed rating students' performance as satisfactory in writing skills Employers surveyed rating students' performance as satisfactory in substantive knowledge Employers surveyed rating students' performance as satisfactory in analytical skills Education FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 90% 90% 90% 90% 90% 98% 98% 98% 98% 98% 89% 89% 89% 89% 89% 90% 90% 90% 90% 90% 96% 90% 90% 90% 90% 96% 90% 90% 90% 90% 96% 90% 90% 90% 90% FY 1999 Expected FY 2000 Expected FY 2001 Expected 23 24 25 25 25 ! Chairs or professorships 6 12 13 14 15 (includes full- and part-time ! Visitors and sabbatical visitors 8 6 6 6 6 u Goal 3 - To provide community support and service to the citizens of Arizona and to the Arizona legal profession. FY 1997 Actual Performance Measures The College of Law is a member of the Association of American Law Schools and is approved by the American Bar Association. The College has a well-rounded traditional program of legal study that has also incorporated new programs and teaching approaches in response to the changing nature of the practice of law. The College focuses on sound, fundamental skills and legal training that provide the core of what every competent, ethical lawyer should know. FY 1998 Expected ! Employers surveyed rating students' overall performance as satisfactory ! Members of public assisted by law library ! College of Law lectures or presentations that are open to the public UAA.1.10 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 96% 90% 90% 90% 90% 2,800 3,000 3,250 3,250 3,250 25 25 25 25 25 SUBPROGRAM SUMMARY COLLEGE OF SCIENCE Contact: Eugene H. Levy, Dean Phone: 621-4090 A.R.S. 15-1601 Subprogram Mission: To offer high quality undergraduate and graduate programs and conduct research encompassing biological, physical, and mathematical sciences for those needing: professional courses of study and research, skills for other professional majors, to teach in public schools, and general education skills. To conduct advanced research and apply knowledge to the solution of important problems of our time. Subprogram Description: The College of Science develops new knowledge about the world and its interrelations, and about the means of inquiry in significant areas of science and interdisciplinary areas involving science. It provides students, colleagues worldwide, and the public with knowledge, understanding, and appreciation of the history, findings, applications, and methods of inquiry of science needed to work and participate effectively in resolving the issues of our time. Undergraduate programs in science produce students capable of entering graduate programs at the best universities, and entering careers in research, industry, business, and government. Nonscience majors are introduced to science through a general education program designed to connect science to other areas of intellectual endeavor. University of Arizona - Main Campus Page 539 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 40,743.1 16,301.5 58,503.2 0.0 43,992.4 15,993.8 60,414.3 0.0 46,645.9 17,898.1 55,831.3 Program Total 115,547.8 120,400.5 120,375.3 FTE Positions 1,296.6 1,301.5 1,325.0 Subprogram Goals and Performance Measures: u Goal 1 - To offer excellent quality undergraduate and graduate educational programs competitive with the best programs nationally. Performance Measures ! Graduates placed into highquality careers and onto distinguished tracks of further graduate or professional education ! Undergraduate student majors actively involved in research ! Graduate students actively involved in research ! Overall teaching ratings as measured by students and peer assessment (scale 1-5, with 5 best) FY 1997 Actual 79% FY 1998 Expected 79% FY 1999 Expected 80% FY 2000 Expected 80% FY 2001 Expected To offer distinguished undergraduate and graduate education, research, and outreach that focus on the scientific and analytical understanding of individuals and their behavior as members of social groups. Subprogram Description: The study of human beings, individually and in social groups, unites the departments and programs of the College of Social and Behavioral Sciences (SBS). The departments and programs provide both disciplinary degrees and majors and minors in a number of interdisciplinary areas. The College promotes fundamental research in individual behavior, cultural expression, social organization, theory and values, and public and private policy. The College serves a public constituency through consulting with professional organizations; working with local, State, and regional organizations on specific issues; and providing expert information and advice to public policy makers. ($ Thousands) Funding and FTE Amounts: FY1997 Actual 80% 27% 27% 28% 28% 28% 80% >79% >79% >79% >79% 4.26 4.30 4.30 4.30 4.30 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 24,078.6 4,450.4 4,340.1 0.0 25,999.0 4,366.4 4,481.9 0.0 27,567.2 4,886.3 4,141.9 Program Total 32,869.1 34,847.3 36,595.4 FTE Positions 549.7 544.8 558.2 Subprogram Goals and Performance Measures: u Goal 2 - To serve the broader essential needs of Arizona by establishing and conducting outstanding programs of scientific research which define human knowledge, as well as provide the basis for the increasingly scientific technology on which our State's and our nation's society and economy are built. Performance Measures ! Research publications, including articles, in first-rank refereed journals, as well as books and monographs ! External funding from Federal and other sources to support research programs (in millions) ! Appointments to prestigious national and international advisory panels or elections to substantial office in national or international scholarly societies ! Faculty, staff, and students receiving local, national, and international awards, or membership invitations to select societies, in recognition of scholarly accomplishments, teaching, or other educational contributions FY 1997 Actual 1,537 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected >1,550 >1,550 >1,550 >1,550 $76 $75 $75 $75 $75 229 230 230 230 230 u Goal 1 - To maintain and improve the quality of undergraduate education. Performance Measures ! "Satisfied" or "highly satisfied" responses to departmental surveys of advising ! General Education student credit hours provided ! SBS's quota of Freshman Colloquia provided ! Lower division student credit hours (SCHs) taught by ranked faculty FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 70% 72% 73% 74% 75% 13,000 14,000 14,000 15,000 15,000 89% 100% 100% 100% 100% 79% 80% 80% 81% 81% u Goal 2 - To maintain and increase strength of graduate and research programs within the College of Social and Behavioral Sciences. 154 160 160 160 160 Performance Measures ! The average Graduate Record ! ! SUBPROGRAM SUMMARY UAA.1.11 COLLEGE OF SOCIAL AND BEHAVIORAL SCIENCES Contact: Holly M. Smith, Dean Phone: 621-1112 ! ! Exam score of entering graduate students New PhD students obtaining employment New terminal MA students obtaining employment Extramural funding obtained by faculty and staff (in millions) Books published by faculty FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,827 1,832 1,837 1,842 1,847 65% 67% 69% 71% 73% 75% 77% 79% 81% 83% $9.5 $9.8 $10.0 $10.03 $10.5 35 35 37 37 39 A.R.S. 15-1601 Subprogram Mission: Page 540 University of Arizona - Main Campus Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 3 - To enhance the quality and diversity of the College of Social and Behavioral Sciences as a workplace. FY 1997 Actual Performance Measures ! Voluntary faculty departures (voluntary means not occasioned by death, retirement, illness, or cause. It does not include departures occasioned by negative tenure decisions.) ! Voluntary staff departures ! Women faculty hires (For this measure, individuals falling in both categories, minorities and women, are counted only once.) ! Minority faculty hires (For this measure, individuals falling in both categories are counted only once.) UAA.1.12 1.2% FY 1998 Expected 1.1% FY 1999 Expected FY 2000 Expected 1.0% FY 2001 Expected 1.0% 1.0% 8% 7% 7% 7% 7% 18% 20% 22% 24% 26% 18% 16% 18% 20% 20% ! Days necessary to process domestic graduate student applications ! Days necessary to process international graduate student applications ! Days between departmental completion of review of application and notification to student regarding recommendation or denial of acceptance into program SUBPROGRAM SUMMARY FY 2000 Expected FY 2001 Expected 9 9 9 9 9 20 20 20 20 20 7 7 7 7 7 FY 1997 Actual Performance Measures ! Budgets assigned to ! Students majoring in A.R.S. 15-1601 FY 1999 Expected u Goal 2 - To facilitate and stimulate interdisciplinary scholarship in critical areas. Interdisciplinary Programs for faculty and graduate assistant lines and operations (in millions) ! Faculty participating in Interdisciplinary Programs ! Interdisciplinary Programs with autonomous budgets ! New Interdisciplinary Programs GRADUATE COLLEGE Contact: Thomas J. Hixon, Dean Phone: 621-7815 FY 1998 Expected FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $1.0 $1.8 $1.8 $1.8 $1.8 75% 75% 75% 75% 75% 2 2 2 2 2 2 1 1 1 1 495 509 519 529 539 Interdisciplinary Programs Subprogram Mission: To support and foster the development of superior graduate education programs in scientific, scholarly, and artistic arenas capable of attracting distinguished faculty, outstanding students, and resources; to ensure these programs are representative of the dynamic, diverse, and increasingly technological and global environment; and to nurture those evolving programs that are gaining reputations of academic excellence. UAA.1.13 SUBPROGRAM SUMMARY EXTENDED UNIVERSITY Contact: Michael R. Gottfredson, VP for Undergraduate Education Phone: 621-8257 A.R.S. 15-1601 Subprogram Description: Subprogram Mission: The Graduate College is responsible for maintaining the quality of graduate programs, recruiting and retaining graduate students, providing special programs for recruiting and retaining minority graduate students, providing support services to departments and students, and monitoring the eligibility of all graduate students who have been awarded teaching assistantships and fellowships. The Graduate College works with the Graduate Council to review and establish policies affecting graduate education, and with the Graduate College Advisory Committee to identify and resolve issues of concern to the academic departments. The mission of The University of Arizona Extended University is to advance and support the University’s charge as the State’s land grant institution: to provide teaching, research, and outreach to the citizens of Arizona. Educational courses, programs, conferences, and other academically based activities provided by Extended University nourish the personal and professional growth of the citizens of the State and beyond. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 2,521.5 3,263.4 1,239.8 0.0 2,722.6 3,201.8 1,280.3 0.0 2,886.8 3,583.0 1,183.2 Program Total 7,024.7 7,204.7 7,653.0 FTE Positions 57.8 69.9 65.1 Subprogram Description: Extended University (EU) works closely with the University’s academic departments to provide both undergraduate and graduate credit courses to students who are not enrolled full time in daytime campus classes. Credit programs are available in a variety of formats, including video, correspondence, Evening and Weekend Campus (EWC), and computer based courses. EU also offers a range of personal and professional development programs, including fine arts and humanities, languages, writing, elementarythrough-high school correspondence courses, Elderhostel, computer education, business workshops, and children’s programs. Subprogram Goals and Performance Measures: u Goal 1 - To assist departments in seeking excellent graduate students by improving the admissions procedures. Education University of Arizona - Main Campus Page 541 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS developed.) ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ! EU registrations FY1999 Estimate UAA.1.14 0.0 238.2 4,898.9 0.0 0.0 257.2 4,806.4 0.0 0.0 417.1 5,378.7 0.0 Program Total 5,137.1 5,063.6 5,795.8 FTE Positions 46.0 40.6 44.2 32,000 33,000 34,500 34,000 35,000 SUBPROGRAM SUMMARY OTHER ACADEMIC PROGRAMS Contact: Paul S. Sypherd, Sr. VP Academic Affairs & Provost Phone: 621-1856 A.R.S. 15-1601 Subprogram Mission: To provide students with an opportunity to expand the boundaries of their minds beyond the limits of the traditional university experience -- intellectually, academically, and culturally. Subprogram Goals and Performance Measures: u Goal 1 - To provide opportunities for students to earn University credit and degrees, and achieve their educational goals, outside regular daytime, on-campus classes. Performance Measures FY 1997 Actual ! Degree programs available through Evening and Weekend Campus Number of degree programs available through Evening and Weekend Campus ! Students admitted to degree or certificate programs (EWC, Gerontology Certificate, and cohorts in Business and Engineering) ! Prospective adult students who rate EU advising as "very helpful" in helping them return to school ! Adult students who receive advising and graduate from degree or certificate programs (EWC and Gerontology Certificate students only) FY 1998 Expected FY 1999 Expected FY 2000 Expected Subprogram Description: FY 2001 Expected 5 6 7 8 9 128 138 156 175 225 ! Noncredit registrations per year ! Partnerships with businesses and organizations to provide on-site, noncredit employee training ! Partners who offer off-campus learning sites that can accommodate live instruction, video, computer, and/or correspondence course delivery ! Credit courses using distance technologies 90% 92% 95% 98% 98% 8 11 12 22 27 FY 1997 Actual 25,559 21 FY 1999 Expected FY 2000 Expected FY 2001 Expected 25,000 25,000 28,550 28,550 41 48 ! New programs developed each year in response to community input ! Partnerships with schools and community agencies ! K-12 enrollments (Tracking system and targets to be Page 542 0.0 1,243.2 4,410.2 52.4 0.0 1,342.3 4,326.9 54.1 0.0 1,423.3 4,842.1 50.0 Program Total 5,705.8 5,723.3 6,315.4 FTE Positions 66.6 72.3 70.9 50 Performance Measures ! Entering freshmen in the top ! ! 8 9 10 12 15 ! ! 37 41 52 >52 FY1999 Estimate u Goal 1 - To improve the quality of entering undergraduates. FY 1998 Expected 34 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate Subprogram Goals and Performance Measures: 5% of their high school class Entering National Merit Scholars Average scores of entering freshmen: ACT Average scores of entering freshmen: SAT Summer of Excellence students who enter the University of Arizona FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 28.6% 31% 31% 31% 31% 52 60 60 60 60 23.3 23.6 24 24 24 1,094 1,100 1,110 1,120 1,130 56% 62% 55% 55% 55% >52 u Goal 2 - To improve the quality of graduating seniors. u Goal 3 - To offer the public learning opportunities that support personal growth and career development, through programs for lifelong learning. Performance Measures ($ Thousands) Funding and FTE Amounts: FY1997 Actual u Goal 2 - To offer programs to individuals and to organizations to promote a better-educated workforce. Performance Measures Units in this subprogram include the Honors Center, the Office of International Programs (OIP), Summer Session, and Military Science. These units screen and advise students who have displayed special aptitude and interest in the unique courses of study offered by these diverse interdisciplinary units, and coordinate general education and inter-college curriculum requirements to assure that degree requirements are met. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected Performance Measures ! Honors students graduating FY 2001 Expected 2 2 2 3 3 8 9 10 15 20 N/A N/A N/A N/A N/A with honors (Graduation with honors means the student has completed an undergraduate senior thesis, taken a specified number of honors units, and has a cumulative GPA of at least 3.5) ! Honors students graduating with academic distinction (Graduation with academic distinction is based on the University of Arizona - Main Campus FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 163 170 165 170 175 438 445 440 450 460 Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS students' graduation gradepoint average, i.e. Cum Laude 3.5 or greater, Magna Cum Laude 3.7 or greater, Summa Cum Laude 3.9 or greater) ! Honors students graduating with honors continuing to graduate, law, or medical school ! Undergraduates awarded prestigious national and international scholarships (Rhodes, Goldwater, Truman, Marshall, Churchill, Javits, Swanson, Luce, Udall, and Fulbright) 56% 55% 56% 58% 60% ! Non-international studies majors taking INTS250xIntroduction to International Studies ! International studies majors finding international employment or accepted into graduate programs (The International Studies Concentration is a new Interdisciplinary Studies degree program. Administered within the Office of International Programs, it utilizes existing resources and has cost no extra money to institute. It will be implemented in the fall of 1996 when the new course INTS250x, "Introduction to International Studies," will be taught.) ! University of Arizona students completing Study Abroad Programs with >3.0 GPA ! Ratio of students in University Study Abroad programs to FTE Study Abroad staff member 8 5 5 5 5 FY 1997 Actual 20 FY 1998 Expected 25 FY 1999 Expected FY 2000 Expected 30 50 ! University-wide Memoranda of Agreement with international universities or institutions generated with assistance of the Office of International Programs (OIP) ! Faculty engaged in OIP's regional Working Groups ! Ratio of foreign travel grant awards to FTE budgeted instructional faculty ! Army ROTC officers commissioned annually ! Navy ROTC officers commissioned annually ! Air Force ROTC officers commissioned annually UAA.1.15 FY 2001 Expected 50 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 11 11 15 15 15 24 23 32 37 38 13 20 30 30 35 SUBPROGRAM SUMMARY SIERRA VISTA BRANCH CAMPUS Contact: Randall H. Groth, Campus Dean Phone: 626-2422 A.R.S. 15-1601 Subprogram Mission: N/A Baseline 90% 80% 70% To provide quality higher education instruction and professional training that allows the citizens of the State, especially southern Arizona, to obtain degrees and develop fully their intellectual and professional capabilities; to enrich instruction through technology, and to promote cultural activities that enhance an appreciation of ethnic diversity; to encourage and facilitate regional economic development; and to provide expertise for generating solutions to community problems through the outreach activities of faculty and staff. Subprogram Description: 75% 75% 75% 75% 75% 112:1 125:1 125:1 100:1 100:1 u Goal 4 - To facilitate programs and assist faculty in international teaching, research, and outreach activity. Performance Measures FY 1997 Actual Performance Measures u Goal 3 - To enhance the international aspect of undergraduate education. Performance Measures u Goal 5 - To develop cadets/midshipmen mentally, morally, and physically, and to imbue them with the highest ideals of duty, honor, and loyalty in order to commission University of Arizona graduates as military officers. FY 1997 Actual 15 FY 1998 Expected 15 FY 1999 Expected 20 FY 2000 Expected 20 FY 2001 Expected 20 The Sierra Vista Branch Campus delivers educational services at the upper division and graduate levels to the Sierra Vista-Fort Huachuca and Douglas communities, surrounding areas, and northern Mexico. Students may take lower-division courses at Cochise Community College and upper-division university credit work at the Sierra Vista Campus for a complete undergraduate degree program in Interdisciplinary Studies, Political Science, Psychology, Computer Science, Business Management, English, History, Latin American Studies, Family Studies, Elementary and Secondary Education, and Postbaccalaureate Certifications in Elementary and Secondary Education. Master's degree programs are offered in Bilingual Education, Teaching and Teacher Education, and Educational Psychology with an Educational Technology emphasis. ($ Thousands) Funding and FTE Amounts: FY1997 Actual 90 90 150 150 200 9:1 9:1 9:1 9:1 9:1 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,337.8 323.6 13.9 0.0 2,047.7 317.5 14.4 0.0 2,518.4 286.4 14.8 Program Total 1,675.3 2,379.6 2,819.6 FTE Positions 22.1 40.0 40.0 Subprogram Goals and Performance Measures: u Goal 1 - To create strong baccalaureate programs in liberal arts and selected professional areas and strong graduate programs for the increasingly diverse constituencies in southern Arizona Education University of Arizona - Main Campus Page 543 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS and northern Mexico through the provision of upper-division and graduate classes. Performance Measures ! Student FTE fall FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected Subprogram Goals and Performance Measures: FY 2001 Expected u Goal 1 - To provide Arizona residents with a top-quality, cost efficient, undergraduate liberal arts education that is individualized and student focused. (Note: AIC enrolled its first class in FY97.) 189 239 275 340 400 ! Degree programs 11 14 14 16 16 ! Credit course sections offered 62 89 90 100 120 Performance Measures ! Graduates, baccalaureate, 57 80 95 115 135 ! Full-time faculty members who 0% 87% 95% 100% 100% teach 24 units (or the equivalent) per year ! Students entering in fall 1996 who have developed a learning contract with their faculty mentor 0% 75% 100% 100% 100% Master's, and postbaccalaureate certifications u Goal 2 - To provide community and noncredit programs to facilitate personal and professional development for the intellectual improvement of students, professionals, and community groups. Performance Measures ! Faculty and support staff FTE FY 1997 Actual ! Students enrolled in non-credit FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 14 14 14 14 14 8,450 12,700 15,600 17,800 17,550 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected u Goal 2 - To support Arizona International's commitment to student talent development by establishing a rigorous evaluation as part of the student s ongoing academic work, and to quantify the "value added" as a result of the efforts of both the student and the faculty/staff. programs SUBPROGRAM SUMMARY UAA.1.16 ARIZONA INTERNATIONAL COLLEGE Contact: Paul S. Sypherd, Sr. VP, Academic Affairs & Provost Phone: 621-1856 A.R.S. 15-1601 Subprogram Mission: To provide Arizona's diverse population a distinctive liberal arts and practical undergraduate education for an increasingly technological and global society. To offer a distinctive, innovative curriculum with a value-added approach to student learning. To prepare students for life and work in an increasingly interdependent political, cultural, and commercial world, through an emphasis on international perspectives. Arizona International offers premier liberal arts education, while emphasizing a multicultural, global perspective. The programs focus on basic skills and competencies by providing a broad and intensive foundation across the generally recognized areas of knowledge (natural sciences and mathematics, humanities, social sciences, fine and performing arts, etc.), while emphasizing a multicultural, global perspective. Students participate in interdisciplinary learning communities, service learning, and career internships. The instructional strategies provide maximum utilization of institutional and community resources. Arizona International’s culture emphasizes excellence, quality, and clear outcomes, with a formalized assessment program that is an integral part of the overall educational program. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 0.0 2,659.5 96.1 84.0 0.0 1,682.4 94.2 86.8 0.0 1,949.0 45.2 88.9 Program Total 2,839.6 1,863.4 2,083.1 FTE Positions 16.5 18.3 17.7 Page 544 measurable skill improvement on the first review ! Fall 1996 students still enrolled who successfully progress to proficiency for graduation ! Graduates who indicate a positive attitude toward lifelong learning and community service on a follow up survey FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 75% 90% 100% 100% N/A N/A 25% 75% 100% N/A N/A N/A 75% 75% u Goal 3 - To identify, enroll, and graduate a diverse body of students who align with the AIC mission. Performance Measures ! Continuing students enrolled in Subprogram Description: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Performance Measures ! Students who show AIC during fall semester ! New students enrolled in AIC during the fall semester ! Student capstone activities completed as a final step toward graduation FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 43 88 190 325 48 63 150 221 237 N/A N/A 3 25 50 u Goal 4 - To provide Arizona residents with an innovative and practical liberal arts education. Performance Measures ! Formal agreements with nonprofit and government agencies to provide service opportunities for upperdivision undergraduates ! Formal agreements with local business and government entities for offering career studies opportunities for upperdivision undergraduates ! Students who use a computer on a day-to-day basis to complete assignments and conduct research University of Arizona - Main Campus FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 15 30 50 75 100 10 20 40 60 75 100% 100% 100% 100% 100% Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS UAA.1.17 u Goal 2 - To transform access to information that supports the learning, research, and creative activities of the University's students, faculty, staff, and affiliated customers. SUBPROGRAM SUMMARY UNIVERSITY LIBRARIES Contact: Carla J. Stoffle, Dean Phone: 621-2101 FY 1997 Actual Performance Measures A.R.S. 15-1601 Subprogram Mission: The University of Arizona Library is dedicated to meeting the diverse information, curricular, and research needs of students, faculty, staff, and affiliated customers. To participate in the scholarly communication process to promote life-long learning skills and continuous educational achievement. Subprogram Description: The Library system contains almost 9,000,000 items, including books, periodicals, maps, government publications, and manuscripts. In an environment of free and open inquiry and with a commitment to excellence, team-based Library personnel provide leadership in the development of information policy, and the Library itself plays a key role in instruction, creativity, cultural transmission, and scholarly communication. The Library is a member of the Center for Research Libraries and the Association of Research Libraries and is a member of the AMIGOS Bibliographic Network. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 13,939.6 2,393.5 99.3 0.0 15,051.3 2,348.3 102.5 0.0 16,301.8 2,627.9 94.8 Program Total 16,432.4 17,502.1 19,024.5 FTE Positions 184.1 172.0 181.6 Subprogram Goals and Performance Measures: u Goal 1 - To strengthen and expand educational activities that directly support information literacy for students and faculty. Performance Measures ! Courses or other instructional opportunities that incorporate information literacy skills as a result of the collaboration of librarians and faculty in development of the curriculum ! Students taught each year (all Library instructional sessions) ! Faculty satisfied that student work improved as a result of new information literacy skills ! Students satisfied with content and quality of learning experience FY 1997 Actual 51 FY 1998 Expected 66 FY 1999 Expected 81 FY 2000 Expected 91 FY 2000 Expected FY 2001 Expected 263 290 310 340 375 developed by the Library and available remotely to customers ! Electronic journal indexes acquired or developed by the Library and available remotely to customers 52 62 68 75 82 ! Electronic subject Web pages 61 73 80 88 97 22 26 29 32 35 6.75 7.5 8.0 >7.0 >7.0 acquired or developed by the Library and available remotely to customers ! Electronic Web exhibits acquired or developed by the Library and available remotely to customers ! Satisfaction expressed by customers with their success at finding or obtaining information/materials through the Library (scale of 1-10) u Goal 3 - To enhance outreach activities by promoting relationships, based on user information needs and library resources, with non-University groups of people in Tucson, in Arizona, and the nation, in support of the University's land grant mission. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Collaborations with other 4 6 8 10 >9 University of Arizona units involved in outreach ! Direct links to non-UA groups demonstrating benefits of Library information resources 2 4 6 8 10 u Goal 4 - To transform the Library environment into a learning organization through programs and activities that improve all staff's ability to achieve the Library's mission. FY 1997 Actual ! Staff satisfied that to achieve 100 FY 1999 Expected ! Electronic journals acquired or Performance Measures FY 2001 Expected FY 1998 Expected 67.5% FY 1998 Expected FY 1999 Expected 70% FY 2000 Expected 80% >79% FY 2001 Expected >79% the Library's mission, their learning needs are being identified, supported, and met u Goal 5 - To transform the financial, operational, and physical infrastructure to manage the resources in support of the library's mission effectively and efficiently. 35,108 >35,000 >35,000 >35,000 >35,000 FY 1997 Actual Performance Measures 90% >89% >89% >89% >89% ! Money saved by continuous $62,000 FY 1998 Expected $70,000 FY 1999 Expected FY 2000 Expected FY 2001 Expected $80,000 >$79,000 >$79,000 improvement of processes 69% 76% 84% >83% >83% UAA.1.18 SUBPROGRAM SUMMARY ACADEMIC COMPUTING Contact: Amelia A. Tynan, Associate Vice Provost Phone: 621-4887 A.R.S. 15-1601 Subprogram Mission: To provide information technology tools and services in support of an electronic learning environment. Education University of Arizona - Main Campus Page 545 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Description: The Academic Computing subprogram includes the operation of general and special purpose computer labs and terminal access sites, a faculty resource for instruction facility, multimedia production and teaching facilities, consulting services, and operation of centralized computing resources that host applications and act as servers in support of teaching and research. This subprogram is also responsible for coordination of the University’s software site license program. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 4,014.9 98.8 0.0 0.0 4,295.9 96.9 0.0 0.0 4,461.0 108.4 0.0 Program Total 4,113.7 4,392.8 4,569.4 FTE Positions 41.2 40.7 41.8 Subprogram Goals and Performance Measures: u Goal 1 - To devise and implement policies and processes aimed at the most effective use of information technology. FY 1997 Actual Performance Measures ! Annual savings from the $5.0 FY 1998 Expected FY 1999 Expected $5.1 $5.4 FY 2000 Expected FY 2001 Expected $5.7 $6.0 University's software site license program (in millions) u Goal 2 - To provide a strong technology support environment for the new teaching and learning methodologies. Performance Measures ! Student utilization of open FY 1997 Actual 500,000 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 600,000 650,000 750,000 800,000 access computing labs and terminal sites (in hours) UAA.1.19 SUBPROGRAM SUMMARY A.R.S. 15-1601 Subprogram Mission: To increase student, faculty, and community understanding and appreciation of the visual arts and cultural history; to collect, care for, exhibit, and interpret original works of art, material objects, and information from the past and present; to publish the results of research, scholarship, and creative activity, ensuring further access to knowledge and information resources. Subprogram Description: Units comprising the Academic Support subprogram include campus museums and the UA Press. These units present a continuous series of temporary exhibitions that complement the permanent collections of artwork spanning the Middle Ages through the 20th century and prehistoric and recent artifacts from Indian cultures of Arizona and the Southwest, plus publish books and electronic media in such areas as anthropology, archaeology, astronomy, Native American literature and culture, geography, ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 2,737.6 3,092.3 594.6 0.0 2,955.9 3,033.9 614.0 0.0 3,244.6 3,395.2 567.5 Program Total 6,424.5 6,603.8 7,207.3 FTE Positions 94.5 93.5 95.9 Subprogram Goals and Performance Measures: u Goal 1 - To ensure effective access to knowledge and other resources to deliver outstanding education programs. Performance Measures ! Undergraduate students with practical museum, laboratory, or field experience ! Graduate students with practical museum, laboratory, or field experience ! Student credit hours taught by museum curators ! Individuals accessing museum resources electronically FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 170 175 180 180 180 80 80 80 80 80 600 600 600 600 600 2,000 2,000 2,000 2,000 2,000 u Goal 2 - To attain excellent viewing experiences and an increased understanding of arts and cultural diversity. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Square feet of exhibits 22,688 22,688 23,988 23,988 >23,988 ! Visitors 69,000 65,000 70,000 75,000 >75,000 90% 90% 90% 90% 90% educational experience ! School children given tours 17,500 17,500 17,500 17,500 17,500 ! Adult visitors taking part in 9,000 9,000 9,000 9,000 9,000 ! Visitors satisfied with ACADEMIC SUPPORT Contact: Michael A. Cusanovich, VP Research & Graduate Studies Phone: 621-3513 Page 546 natural history, women's studies, the environment, the American west, and Latin American studies. Book marketing services are also offered to nonprofit organizations. museum programs u Goal 3 - To increase the number of impressions on behalf of the University in reviews, advertisements, direct mail, exhibits, radio, television, electronic media, and public events related to UA Press books, while maintaining the cost per impression. Performance Measures ! Impressions (in millions) (An impression is one instance of exposing one person to the name of the University of Arizona. For example, an advertisement in a journal with 2,000 subscribers makes 2,000 impressions, counted conservatively.) ! Cost per impression (Ad $/impression, benchmark, ad agency ideal is $.03-.10) ! Books sold ! Books sold/impression University of Arizona - Main Campus FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 11.675 12.000 12.250 12.500 12.750 $0.02 $0.02 $0.02 $0.02 $0.02 160,000 160,000 180,000 185,000 190,000 0.014 0.013 0.015 0.015 0.015 Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures FY 1997 Actual ! New titles published FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 1997 Actual Performance Measures u Goal 4 - To contribute to knowledge by increasing the number of new books (titles) published, while increasing operational efficiency. ! Dollars internally reallocated FY 2001 Expected to priority academic units ! Academic degree programs reviewed centrally for productivity ! Academic programs reviewed for quality and effectiveness FY 1998 Expected FY 1999 Expected 21 19 24 47 49 49 49 ! New titles/Staff member 1.58 1.54 1.72 1.72 1.72 ! Operations cost/Cost of goods 1.33 1.30 1.30 1.30 1.30 u Goal 2 - To improve instructional delivery. sold ! Operations cost/Revenues 0.48 0.45 0.44 0.43 0.42 Performance Measures Performance Measures ! Sales income (in thousands) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $1,895 $1,950 $1,975 $2,000 $2,000 $33 $85 $100 $125 $125 $31 $25 $10 $10 $10 ! Marketing service income (in thousands) ! Funds raised (in thousands) SUBPROGRAM SUMMARY UAA.1.20 ACADEMIC AFFAIRS ADMINISTRATION Contact: Paul S. Sypherd, Senior VP for Academic Affairs and Provost Phone: 621-1856 equipped to deliver instruction using modern multi-media instructional technology ! Faculty trained in new teaching technologies ! Departments offering an undergraduate capstone research experience ! Recent baccalaureate graduates reporting that they are satisfied or very satisfied with their educational experience (done triennially) UAA.2 FY 1998 Expected FY 1999 Expected 22 FY 2000 Expected 18 FY 2001 Expected 140 145 150 155 160 330 400 450 500 500 80% 85% 85% 85% 85% No survey 85% No survey No survey 85% PROGRAM SUMMARY ORGANIZED RESEARCH Contact: Michael A. Cusanovich, VP for Research Phone: 621-3513 A.R.S. 15-1601 A.R.S. 15-1601 Subprogram Mission: To provide the University of Arizona with leadership in developing and administering the academic policies necessary to enable it effectively and efficiently to pursue the institution s academic mission. Subprogram Description: Academic Affairs Administration has overall responsibility for the quality and integrity of all academic programs of the University, overseeing academic planning and budgeting, personnel, curriculum, undergraduate and graduate instruction, research, academically-based service activities, and student affairs. Among its functions is to represent the University in interactions with internal and external constituencies, sister universities, members of the Board of Regents, legislators, student and faculty leaders, and representatives of the media. Program Mission: To provide quality research in areas important to the State and nation; to bring into the classroom leading edge knowledge; to make available to students the most modern technology; and to provide service to the State, federal agencies, and the private sector. Program Description: Organized Research includes activities within centers, divisions, bureaus, institutes, and experiment stations formally approved by the Arizona Board of Regents. These activities are specifically created and organized to produce research, whether separately budgeted within the University or commissioned by an external agency, as with federal grants and contracts. ($ Thousands) Funding and FTE Amounts: FY1997 Actual ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1997 Actual ! Classrooms adequately FY 2001 Expected $1,577,4 $1,787,5 $2,106,2 $1,750,0 $1,750,0 00 00 00 00 00 100% 100% 100% 100% 100% 47 u Goal 5 - To broaden the Press' financial base through sales and fundraising and to recover lost marketing service income. FY 2000 Expected FY1998 Estimate FY1999 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 30,884.2 23,651.2 31,464.1 0.0 31,977.0 23,204.7 32,492.0 0.0 33,298.0 23,180.5 29,046.1 0.0 4,812.5 1,728.0 0.0 0.0 5,196.4 1,695.3 0.0 0.0 5,396.1 1,897.2 0.0 Program Total 85,999.5 87,673.7 85,524.6 Program Total 6,540.5 6,891.7 7,293.3 FTE Positions 1,169.8 1,180.0 1,198.4 FTE Positions 85.6 94.3 91.8 Subprogram Goals and Performance Measures: u Goal 1 - To enhance the academic quality and effectiveness of the institution through planning and budgeting, program review, personnel review, and data collection and analysis. Education This Program Contains the following Subprograms: 4 University-Wide Organized Research 4 Agriculture Research Experiment Station 4 College-Based Sponsored Research and Interdisciplinary Research Programs 4 Organized Research Administration and Support University of Arizona - Main Campus Page 547 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS SUBPROGRAM SUMMARY UAA.2.1 UNIVERSITY-WIDE ORGANIZED RESEARCH Contact: Michael A. Cusanovich, Vice President for Research Phone: 621-3513 A.R.S. 15-1601 SUBPROGRAM SUMMARY UAA.2.2 AGRICULTURE RESEARCH EXPERIMENT STATION Contact: Eugene G. Sander, Dean Phone: 621-7621 A.R.S. 15-1601 Subprogram Mission: Subprogram Mission: To maintain and develop research programs in areas critical to the State, region, nation, and internationally; to maintain and develop cutting edge interdisciplinary programs. To promote quality scientific and scholarly research, including graduate-level instruction programs, by highlighting State priorities and consideration for regional, national, and international needs in the fields of Animal Systems; Environment and Natural Resources; Family, Youth, and Community; Human Nutrition, Food, Safety, and Health; Marketing, Trade, and Economics; and Plant Systems. Subprogram Description: To provide a University-wide environment under the supervision of the Vice President for Research conducive to maintaining a ranking in the Top 20 Research I universities under the National Science Foundation criteria. To assist in providing an environment of excellence conducive to the educational goals of the State of Arizona through its universities, with special emphasis on postbaccalaureate programs in both traditional and innovative curricula. To provide the necessary infrastructure to support the transfer of technology to benefit the economy of the State. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1999 Estimate 0.0 5,593.7 5,949.8 16,732.3 0.0 6,039.8 5,837.5 17,278.9 0.0 6,271.9 6,532.5 15,968.1 28,275.8 29,156.2 28,772.5 276.4 283.2 285.4 Subprogram Goals and Performance Measures: u Goal 1 - To increase external funding for organized research programs relative to peer institutions. Performance Measures ! External funding obtained by organized research units (in millions) ! National Science Foundation Research ranking (publics)) FY 1997 Actual $78 N/A FY 1998 Expected $81 11 FY 1999 Expected $81 10 FY 2000 Expected FY 2001 Expected $81 $81 10 11 u Goal 2 - To increase the level of student participation in organized research programs. Performance Measures ! Available undergraduate and FY 1997 Actual 1,350 FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,360 1,360 1,360 1,360 u Goal 3 - To expand and improve interdisciplinary programs. Performance Measures ! External support obtained by interdisciplinary programs FY 1999 Expected FY 2000 Expected FY 2001 Expected $305,000 $305,000 $305,000 $305,000 $320,000 ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 23,381.9 9,771.4 14,717.0 0.0 23,876.4 9,586.9 15,197.8 0.0 24,885.9 7,941.3 13,063.8 Program Total 47,870.3 48,661.1 45,891.0 FTE Positions 657.4 663.1 673.4 Subprogram Goals and Performance Measures: u Goal 1 - To consider the needs of the State in developing research programs. ! Research projects applicable FY 1998 Expected FY 1998 Expected The Agricultural Experiment Station is part of the College of Agriculture. Its activities cover a number of fields to serve the research needs of the State, nation, and world. Many activities are interdisciplinary efforts among 13 schools and departments, 11 field-based agricultural research centers, 13 special programs/support units, and cooperative efforts with the private sector, government, other departments at the University of Arizona, and other universities. Faculty involved in the Agricultural Experiment Station have joint appointments either in the Academic Programs or Cooperative Extension components of the College of Agriculture. Performance Measures graduate research assistantships FY 1997 Actual Subprogram Description: to county needs ! Average years from problem identification to solution (project completion) ! Applicable projects resulting in a publication FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 108 110 112 118 120 4 4 3 3 2 75 80 85 90 95 u Goal 2 - To increase sponsored research from external sources. Performance Measures ! Sponsored funds (in millions) ! All research funds from FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $25 $26 $27 $28 $30 79% 80% 80% 82% 84% 63% 63% 64% 64% 65% competitive sources ! Awards (approvals) to applications (proposal submissions) Page 548 University of Arizona - Main Campus Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS SUBPROGRAM SUMMARY UAA.2.3 COLLEGE-BASED SPONSORED RESEARCH AND INTERDISCIPLINARY RESEARCH PROGRAMS Contact: Michael A. Cusanovich, Vice President for Research Phone: 621-3513 u Goal 2 - To increase the quality of students majoring or participating in research in the college-based and interdisciplinary research programs. Performance Measures ! Average Graduate Record A.R.S. 15-1601 Subprogram Mission: To maintain and develop college-based research and graduate programs, including interdisciplinary research programs, in areas critical to the State, the nation, and the world, and to transfer new knowledge to the private sector. Subprogram Description: To foster a college-based and interdisciplinary environment conducive to maintaining a ranking in the Top 20 Research I Universities under the National Science Foundation criteria; to assist in providing the environment of excellence conducive to the educational goals of the State of Arizona through its universities, with special emphasis on post-baccalaureate programs in both traditional and innovative curricula; to provide the necessary infrastructure to support the transfer of technology to benefit the economy of the State of Arizona. (NOTE: Funds and personnel are disbursed among a number of colleges.) ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 u Goal 1 - To increase the level of external funding for collegebased and interdisciplinary research programs relative to peer institutions. ! External funding obtained by college-based research programs (in millions) ! Ratio of percent increase in University of Arizona research expenditures to percent increase in peer institution research expenditures (The measure for this year is based on 1996 data from the National Science Foundation, the most recent data available from that source. Subsequent year's measures will also lag by a year or more.) Education FY 1999 Expected FY 2000 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 539 540 540 540 540 603 604 604 604 604 597 598 598 598 598 1,739 1,742 1,742 1,742 1,742 3.712 3.715 3.715 3.715 3.715 u Goal 3 - To effectively transfer new technology to the private sector and form partnerships with State agencies and private sector concerns. Performance Measures ! Technology disclosures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 138 140 145 150 155 ! Patent applications submitted 15 20 25 20 20 by UA ! Licenses obtained 27 29 30 30 30 2 2 2 2 2 115 137 157 177 197 ! Partnerships with state agencies SUBPROGRAM SUMMARY UAA.2.4 ORGANIZED RESEARCH ADMINISTRATION AND SUPPORT Contact: Michael A. Cusanovich, Vice President for Research Phone: 621-3513 A.R.S. 15-1601 Subprogram Mission: To support the research mission of the University to initiate and carry out significant scholarly research by providing the infrastructure necessary to remain one of the nation's premier research universities. Subprogram Goals and Performance Measures: FY 1998 Expected graduate students: analytic ! Average GRE scores of new graduate students: composite ! Grade point average of graduates FY 1998 Expected sector concerns 0.0 0.0 0.0 0.0 FY 1997 Actual ! Average GRE scores of new ! Partnerships with private 0.0 0.0 0.0 0.0 Performance Measures Examination (GRE) scores of new graduate students: verbal ! Average GRE scores of new graduate students: quantitative FY 1997 Actual FY 2001 Expected $210 $212 $215 $218 $220 N/A 1.0 1.0 1.0 1.0 Subprogram Description: To provide services that help researchers identify external funds, secure support, and ensure accountability when funds are received; to represent University interests in negotiating the complete costs of undertaking research and in providing advice regarding the allocation of indirect costs; to ensure the existence and competence of federally mandated research oversight committees which provide for public safety and ethical scientific procedures; to assure the highest standards of use of animals in research; to provide patent protection for new ideas, promote their commercialization, and in so doing, protect the intellectual property of the State; and to provide expertise for research instrument fabrication. University of Arizona - Main Campus Page 549 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,908.7 7,930.0 14.8 0.0 2,060.9 7,780.3 15.3 0.0 2,140.1 8,706.7 14.1 Program Total 9,853.5 9,856.5 10,860.9 FTE Positions 236.0 233.7 239.6 ! Units achieving federal 100% FY 1998 Expected FY 1999 Expected 100% FY 2000 Expected 100% 100% FY 2001 Expected 100% accreditation u Goal 2 - To improve the University's national research standing. FY 1997 Actual Performance Measures ! National Science Foundation research ranking (publics) N/A FY 1998 Expected FY 1999 Expected 11 FY 2000 Expected 10 FY 2001 Expected 10 11 u Goal 3 - To facilitate the recruitment and retention of outstanding faculty. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Ranked faculty recruited from N/A 3 3 3 3 highly recognized academic programs ! Tenured ranked faculty leaving for highly recognized academic programs N/A 3 3 3 3 UAA.3 PROGRAM SUMMARY COMMUNITY OUTREACH Contact: Paul S. Sypherd, Senior VP Academic Affairs and Provost Phone: 621-1856 A.R.S. 15-1601 Program Mission: To serve the public by providing excellent outreach programs and activities; to increase the effectiveness and visibility of the University's academic outreach; to assist units that support the University's academic aims to fulfill their responsibilities with excellence and efficiency by providing assistance, oversight, and advocacy. Program Description: Outreach includes activities established primarily to provide instructional and non-instructional services beneficial to individuals and groups external to the University. Outreach includes conferences, general advisory services, reference bureaus, public radio and television, cultural events, consulting, and similar instructional and non-instructional services to particular sectors of the community. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 0.0 14,157.9 30,059.3 2,504.1 Program Total 43,809.0 43,898.8 46,721.3 FTE Positions 476.2 486.1 490.7 4 4 4 4 u Goal 1 - To improve support services necessary for high quality, nationally competitive research programs. FY 1997 Actual 0.0 13,670.8 27,319.0 2,909.0 This Program Contains the following Subprograms: Subprogram Goals and Performance Measures: Performance Measures 0.0 13,147.5 27,844.6 2,816.9 Agriculture Cooperative Extension Services UApresents (formerly Cultural Affairs) KUAT Intercollegiate Athletics SUBPROGRAM SUMMARY UAA.3.1 AGRICULTURE COOPERATIVE EXTENSION SERVICES Contact: Eugene G. Sander, Vice Provost and Dean Phone: 621-7621 A.R.S. 15-1601 Subprogram Mission: To provide not-for-credit life-long educational programs for all Arizonans statewide, fulfilling the central Land Grant University mission of discovery, integration, application, and transfer of knowledge. Cooperative Extension is the major outreach arm of The University of Arizona. Subprogram Description: Cooperative Extension makes science useful for the people of Arizona. Cooperative Extension provides programs in food, fiber, natural resources, family, youth, and economic development. In support of these programs, 10,845 certified volunteers wear the "U of A badge". Approximately 50,000 young people are signed up in 4-H Youth Development Programs, of these, over 50% are minorities. With 15 county Extension offices and nine satellite offices, five of which are located on Indian Reservations, Cooperative Extension is a network of community-based educators and University-based researchers which provides practical education for use in dealing with critical issues that influence daily life. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 8,960.7 1,796.5 2,763.7 0.0 9,150.1 1,762.6 2,854.0 0.0 9,463.4 1,460.1 2,453.3 Program Total 13,520.9 13,766.7 13,376.8 FTE Positions 238.0 248.8 248.3 Subprogram Goals and Performance Measures: u Goal 1 - To identify critical needs of Arizona's residents that can be addressed through county program delivery. Performance Measures Page 550 ($ Thousands) Funding and FTE Amounts: University of Arizona - Main Campus FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Needs assessments completed 15 15 15 15 15 6 6 6 6 6 (1 per county) ! Focus area programs delivered (Environmental and Natural Resources, Family, Youth and Community, Human Nutrition, Food Safety and Health, Marketing Trade and Economics, Animal and Plant Systems) ! Outcomes and relevance reports ! Face-to-face educational 6 FY 1997 Actual 6 6 6 6 FY 1999 Expected FY 2000 Expected FY 2001 Expected 500,000 600,000 700,000 800,000 900,000 100 500 600 750 1,000 20 20 20 20 20 contacts Wide Web ! Documentary reports to the County Board of Supervisors and Native American Councils measuring program delivery accomplishments SUBPROGRAM SUMMARY UAA.3.2 UAPRESENTS (FORMERLY CULTURAL AFFAIRS) Contact: Kenneth J. Foster, Director Phone: 621-3364 A.R.S. 15-1601 Subprogram Mission: To provide opportunities for students of the University and citizens of the southern Arizona community to experience performances and educational programs to strengthen their understanding of the performing art forms and to enrich the quality of their lives. Subprogram Description: UApresents is the largest professional performing arts presenter in the southern Arizona region. The program commissions new works from nationally recognized performing artists; brings classical and contemporary performers from around the world to southern Arizona; markets them to the University and surrounding communities; insures maximum impact of the artist on the community through a comprehensive outreach program; creates mutually beneficial programs with academic units, student organizations, the K-12 education system, and a broad range of community based organizations; and manages Centennial Hall on the University of Arizona campus. FY1997 Actual FY1998 Estimate FY 1999 Expected FY 2000 Expected FY 2001 Expected 9% 10% 15% 18% 20% 12.7% 25% 28% 30% 33% FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Total season performances by 72% 64% 62% 60% 60% United States based performing artists ! Culturally and ethnically diverse programs ! Internationally based programs 75% 70% 75% 75% 75% 28% 36% 38% 40% 40% ! Available seats utilized 59% 55% 58% 60% 60% u Goal 3 - To create a strong performance-related community outreach program that serves an increasingly broad spectrum of southern Arizona residents. FY 1997 Actual Performance Measures ! Outreach program (*comprised of campus lectures, classes, and open rehearsals) offered to the University community (At current staffing levels our goal is to maintain these critical programs and not let them slip.) ! Outreach program involving Tucson public school children* ! Outreach program developed for adult based community organizations* UAA.3.3 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 43% 45% 42% 42% 42% 42% 40% 40% 40% 38% 15% 15% 18% 18% 20% SUBPROGRAM SUMMARY KUAT Contact: Donald L. Burgess, Director Phone: 621-5805 A.R.S. 15-1601 Subprogram Mission: To enhance the transmission of knowledge by providing the citizens of southeastern Arizona with a unique high-quality television and radio service; to transmit educational, public affairs, and entertainment programming based upon the needs of the community. Subprogram Description: ($ Thousands) Funding and FTE Amounts: FY 1998 Expected u Goal 2 - To enhance the socially and ethnically diverse options in the annual performing arts programs. Performance Measures FY 1998 Expected ! Publications on the World General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ! Programs developed in partnership with academic units and campus organizations ! Total event audience for entire season comprised of University students u Goal 2 - To deliver significant educational experiences to Arizona residents statewide. Performance Measures FY 1997 Actual Performance Measures FY1999 Estimate 0.0 688.7 1,854.3 10.0 0.0 743.6 1,819.3 10.3 0.0 772.2 2,035.9 9.5 Program Total 2,553.0 2,573.2 2,817.6 FTE Positions 15.0 13.1 14.3 Subprogram Goals and Performance Measures: For the benefit of the University of Arizona, KUAT operates several telecommunications production and delivery systems: 1) three broadcast National Public Radio affiliated radio stations (KUAT-AM, KUAZ-FM and KUAT-FM); 2) a full-powered Public Broadcasting System affiliated television station (Channel 6) with a repeater station (Channel 27); 3) a nineteen channel microwave Instructional Television Fixed Service (ITFS) for distribution of credit courses and educational materials used in campus classrooms and by business, industry, and the general public; and 4) the southern connection of the state-wide NAUNet microwave system used for videoconferencing and the transmission of telecourses among the three State universities. u Goal 1 - To increase accessibility of UA presents programs. Education University of Arizona - Main Campus Page 551 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS (W), swimming and diving (M/W), tennis (M/W), track and field (M/W), and volleyball (W). The University is a member of the NCAA, and both the men's and women's programs are conducted under NCAA rules, with opportunities to participate in NCAA championships. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 2,035.3 3,376.7 0.4 0.0 2,197.6 3,313.0 0.4 0.0 2,282.1 3,707.4 0.4 Program Total 5,412.4 5,511.0 5,989.9 FTE Positions 80.1 81.1 82.2 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u Goal 1 - To increase nonappropriated funding levels from corporate and individual major donors for television and radio to replace declining federal funding. FY 1997 Actual Performance Measures ! Dollars received from $361.4 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $350.0 $357.0 $364.0 $371.0 corporate underwriters (in thousands) ! Dollars received from $1,913.4 $1,839.6 $1,867.2 $1,895.2 $1,923.6 u Goal 2 - To increase share of households (hh) viewing Channel 6 during prime time. Performance Measures ! Nielson Ratings Book Figures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 108 (hh) 110 (hh) 110 (hh) 112 (hh) 112 (hh) FY1998 Estimate FY1999 Estimate 0.0 1,462.8 20,817.1 42.8 0.0 1,579.5 20,424.1 44.2 0.0 1,640.2 22,855.9 40.9 Program Total 22,322.7 22,047.8 24,537.0 FTE Positions 143.1 143.1 145.9 Subprogram Goals and Performance Measures: u Goal 1 - To improve ICA Academic Programs. FY 1997 Actual Performance Measures ! Student-athletes earning a individual members and major donors (in thousands) FY 1997 Actual ($ Thousands) Funding and FTE Amounts: GPA of 3.0 or higher ! Participation by studentathletes in ICA orientation sessions ! Graduation rate of studentathletes FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 30% 33% 35% 38% 40% 100% 100% 100% 100% 100% 64% 65% 66% 67% 68% u Goal 2 - To develop the ICA Financial Plan. (in thousands) FY 1997 Actual Performance Measures ! Arbitron Ratings Book (in 112.6 ! Increase in unrestricted gifting FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 117.1 115.6 117.0 122.5 thousands) u Goal 4 - To increase the number of credit courses produced through VideoServices. FY 1997 Actual Performance Measures ! Credit courses FY 1998 Expected 6 FY 1999 Expected 6 FY 2000 Expected 6 FY 1997 Actual Performance Measures u Goal 3 - To increase weekly listenership on KUAT and KUAZ radio. base ! Operations budget growth (except for inflation factor or extraordinary circumstances, e.g., participation in bowl games) ! Stable fund balance 6 FY 2000 Expected FY 2001 Expected 38% 10% 10% 10% 10% 8% 3% 2% 2% 2% $940,000 $567,000 $500,000 $500,000 $500,000 FY 1997 Actual Performance Measures ! Collegiate program national UAA.3.4 FY 1999 Expected u Goal 3 - To advance athletic competition. FY 2001 Expected 6 FY 1998 Expected Top 6 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected Top 10 Top 10 Top 10 Top 10 standing SUBPROGRAM SUMMARY INTERCOLLEGIATE ATHLETICS Contact: Don J. Livengood, Jr., Director Phone: 621-4622 UAA.4 PROGRAM SUMMARY STUDENT AFFAIRS AND CAMPUS LIFE Contact: Saundra L. Taylor, Vice President Student Affairs Phone: 621-3772 A.R.S. 15-1601 A.R.S. 15-1601 Subprogram Mission: To pursue excellence in Intercollegiate Athletics through educational opportunity, physical activity, cultural diversity, public service, and extracurricular endeavor; to enhance the personal welfare of The University of Arizona's student athletes and ensure their integration into the mainstream of campus life. Subprogram Description: The Intercollegiate Athletics (ICA) Department conducts a challenging program in 8 sports for men (M) and 10 for women (W): baseball (M), basketball (M/W), cross country (M/W), football (M), golf (M/W), gymnastics (W), soccer (W), softball Page 552 Program Mission: To recruit and retain a diverse and talented student body; to assist students in their efforts to achieve access, academic success, and efficient degree completion in conformance with prevailing regulations; to promote student development in a safe environment in which diversity is embedded in daily operations; and to provide opportunities for personal and educational enrichment through the development of student, faculty, staff, and community partnerships. Program Description: Student Affairs includes enrollment services and other student University of Arizona - Main Campus Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS related programs and services designed to promote student success by supporting students' personal, intellectual, cultural, and social development outside the context of the formal instructional program. Programming extends to the entire campus community to meet disability needs and to promote healthy and balanced life styles. The activities include: early outreach, admissions, orientation, financial aid, registration, campus recreation and health services, cultural events, student programs/organizations, bookstore, newspaper, housing and food service, academic support, career services, programs designed to promote faculty/student interaction outside the classroom, and programs dedicated to special needs, such as disability related services and the cultural resource centers. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 8,847.0 67,321.5 12,935.7 0.0 9,552.5 66,050.7 13,358.3 0.0 10,375.7 73,915.2 12,344.9 Program Total 89,104.2 88,961.5 96,635.8 FTE Positions 867.9 848.8 875.5 This Program Contains the following Subprograms: 4 4 4 4 Dean of Students/Student Life Enrollment Services SUBPROGRAM SUMMARY DEAN OF STUDENTS/STUDENT LIFE Contact: Melissa Vito, Dean Phone: 621-7060 A.R.S. 15-1601 Subprogram Mission: To promote social, ethical, and skill development as part of a planned student life experience by providing opportunities for students to synthesize and apply what they are learning to out-ofclass co-curricular experiences. To provide experiences that foster students' becoming responsible, contributing members of the University and the larger community. Subprogram Description: FY1998 Estimate FY1999 Estimate 0.0 927.1 45,585.8 42.6 0.0 1,001.1 44,725.3 44.0 0.0 1,239.5 50,050.6 40.6 Program Total 46,555.5 45,770.4 51,330.7 FTE Positions 536.2 503.0 530.0 Subprogram Goals and Performance Measures: u Goal 1 - To provide unique environments so that students from traditionally underrepresented groups have an opportunity to feel a sense of "connection" to the campus. FY 1997 Actual Performance Measures ! Students using the Cultural Resource Centers ! Students who indicate involvement with the Cultural Resource Centers has positively impacted their sense of belonging at the University FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 6,900 7,000 7,200 7,450 7,700 85% 85% 86% 87% 88% u Goal 2 - To provide leadership development opportunities for a diverse student population. FY 1997 Actual Department of Student Programs that provide for participation by all students ! Students participating in student clubs, organizations, community service, and other activities ! Students who indicate participation in these programs has positively impacted their sense of belonging at the University UAA.4.2 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 646 700 700 800 850 10,858 11,075 11,300 11,500 11,750 80% 82% 84% 86% 88% SUBPROGRAM SUMMARY ENROLLMENT SERVICES Contact: Michael R. Gottfredson, VP for Undergraduate Education Phone: 621-8257 A.R.S. 15-1601 Programs of the Dean of Students Office, the Cultural Resource Centers, Student Programs, ROTC, Residence Life, the Associated Students, Student Publications, the Bookstore, Career Services, Minority Student Services, and the Student Union promote the personal and career development of students. Opportunities are provided for students to participate in student support and development programs such as service learning, faculty mentoring, student clubs, volunteer community service, and residential education. They are designed to include a wide variety of academic and intellectual interests, social, ethical, and other challenges, and diverse attitudes, values, and cultures. Education General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ! Programs offered through the Student Affairs Administration and Support UAA.4.1 FY1997 Actual Performance Measures Health and Wellness ($ Thousands) Funding and FTE Amounts: Subprogram Mission: To contribute directly to the recruitment and retention of a talented, culturally rich student body; to provide policies, procedures, and services that foster access and timely progress of students at the University; to maintain compliance with regulatory and University requirements, and to provide leadership in the establishment and achievement of University enrollment goals. Subprogram Description: Enrollment Services is composed of the units that formulate and implement policies and processes for a coherent group of services dedicated to the recruitment and retention of a diverse and talented student body. These units facilitate and provide direct services toward the scholastic preparation, admission, financial support, University of Arizona - Main Campus Page 553 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS registration, academic success, efficient degree completion, and career preparation and placement of students. UAA.4.3 ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 6,359.6 12,851.8 12,464.6 0.0 6,866.7 12,609.2 12,871.7 0.0 7,130.7 14,110.5 11,895.3 Program Total 31,676.0 32,347.6 33,136.5 FTE Positions 149.3 157.1 156.3 Subprogram Goals and Performance Measures: u Goal 1 - To communicate the necessity for academic preparation for college to middle and high school students. Performance Measures ! Middle and high school students engaged in Early Outreach efforts (in 64 public schools) ! University faculty members participating in Early Outreach's various programs ! Early Outreach high school seniors enrolling as first time, full-time freshmen at the University of Arizona FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,597 4,400 4,500 4,750 5,000 125 145 150 175 200 40% 46% 50% 65% 75% ! Quality of freshman class based on: High school grade point average ! Quality of freshman class based on: SAT scores ! Quality of freshman class based on: Average high school academic units FY 1997 Actual ! University petitions related to registration filed per year ! Change-of-schedule forms processed per year ! First-year students engaged in The Campus Health Service is an accredited full service ambulatory health center that offers clinical medicine, alternative healing methods, counseling, and health promotion services to the student body. Additional services provided in Campus Recreation, the Center for Disability Related Resources, and the Center for Strategic Alternative Learning Techniques are strategically designed to assist students in completing academic endeavors and in acquiring balanced lifestyles. ($ Thousands) Funding and FTE Amounts: FY 2001 Expected General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,138.4 8,766.7 428.6 0.0 1,229.1 8,601.2 442.6 0.0 1,532.4 9,625.3 409.0 FY 1999 Expected FY 2000 Expected 3.31 3.31 3.31 3.31 3.31 Program Total 10,333.7 10,272.9 11,566.7 1,094 1,094 1,094 1,094 1,094 FTE Positions 176.5 183.5 183.6 15.5 16 16 16 16 Subprogram Goals and Performance Measures: u Goal 1 - To secure adequate facilities to support the mission of Health and Wellness. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,000 2,000 2,000 2,000 2,000 52,000 50,000 48,000 46,000 44,000 u Goal 4 - To support the University commitment to increase student persistence and graduation rates by contributing a positive first year experience for students. Performance Measures To provide opportunities for members of the campus community to access medical and psychological care, special services to meet disability needs, and creative presentation programs to strengthen wellness; to enhance the quality of the college life experience; to reduce barriers to achievement and success; and to develop healthy and balanced lifestyles. FY 1998 Expected u Goal 3 - To improve the effectiveness of the student registration system. Performance Measures Subprogram Mission: FY1997 Actual u Goal 2 - To admit a freshman class well-prepared for University work. Performance Measures A.R.S. 15-1601 Subprogram Description: FY 1998 Expected FY 1997 Actual SUBPROGRAM SUMMARY HEALTH AND WELLNESS Contact: Murray DeArmond, Director, Student Health and Wellness Phone: 621-7428 FY 1997 Actual 59% FY 1998 Expected 65% FY 1999 Expected 70% FY 2000 Expected 75% FY 2001 Expected ! Dollars pledged to fund construction of a Strategic Alternative Learning Techniques (S.A.L.T.) building (percent of goal completed) ! Project completed to fund and construct a facility to house services for Disability Related Resources in one location ! Project completed to construct a facility to house services for Campus Health Service in one location, including identifying funding FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 37% 74% 100% N/A N/A 5% 50% 75% 100% N/A 25% 50% 75% 100% N/A 80% career exploration activities Page 554 University of Arizona - Main Campus Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 - To decrease, through education, media campaigns, and other programs, the use of alcohol and other drugs that put students at risk of accidents, violence, injuries, and unsafe sexual practices. Performance Measures ! Students reporting binge FY 1997 Actual drinking in last year (survey done biannually) ! Students reporting marijuana use in the last year (survey done biannually) FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 36% No Survey 33% No Survey 30% 34% No Survey 31% No Survey 30% u Goal 3 - To provide effective campus-based health and wellness services. Performance Measures ! Students rating disability FY 1997 Actual related services as acceptable or better ! Students rating health services as acceptable or better ! Students rating recreation services as acceptable or better FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 80% 82% 84% 86% 88% 95% 95% 95% 95% 95% N/A 75% 80% 83% 87% A.R.S. 15-1601 Subprogram Mission: FY 1997 Actual Performance Measures ! Division units with review process (based upon key success indicators) in place ! Division units demonstrating effectiveness as measured on a Division effectiveness-rating scale ! Division units demonstrating improvement as measured on a Division effectiveness-rating scale FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected Framework 75% 90% 100% N/A Baseline +20% +30% 100% N/A N/A N/A Baseline Baseline Baseline u Goal 2 - To coordinate the process that leads to construction/renovation of the Student Union facility. FY 1998 Expected FY 1997 Actual Performance Measures ! Progress toward goal UAA.5 SUBPROGRAM SUMMARY UAA.4.4 STUDENT AFFAIRS ADMINISTRATION AND SUPPORT Contact: Saundra L. Taylor, Vice President of Student Affairs Phone: 621-3772 Initiation FY 1999 Expected FY 2000 Expected Finan- Approval cing FY 2001 Expected Design Building PROGRAM SUMMARY INSTITUTIONAL SERVICES Contact: Peter Likins, President Phone: 621-5511 A.R.S. 15-1601 Program Mission: To provide the University of Arizona with the support services necessary to enable it to effectively and efficiently pursue the institutional mission of teaching, research, and outreach. Program Description: To provide institutional leadership and to work in varied partnerships for the establishment, development, and management of policies, procedures, and programs that support students in their efforts to prepare, enroll, and persist in the academic community, and that promote students' preparation for a successful transition into an increasingly complex and diverse society. Subprogram Description: Student Affairs administration provides leadership for a partnershipbased student-centered college experience that promotes achievement and success through: the preparation, recruitment, and academic and career development of a talented, diverse student body; high quality, affordable health, housing, food, recreation, and disability services; programs designed to promote the synthesis of academic and life experiences that foster personal development, appreciation of differences, and a sense of community. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds effective assessment and accountability program for the Division of Campus Life. FY1998 Estimate FY1999 Estimate 0.0 421.9 117.2 0.0 0.0 455.5 115.0 0.0 0.0 473.1 128.7 0.0 Program Total 539.1 570.5 601.8 FTE Positions 5.9 5.2 5.6 Institutional Services include central executive-level activities concerned with management and long-range planning for the entire University, and the operation and maintenance of the physical plant. Administrative activities include planning and programming, legal services, fiscal operations, administrative data processing, telecommunications, space management, human resources including employee personnel and records, purchasing, stores, safety, security, printing, transportation services, community and alumni relations, and development and fund-raising. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 53,234.9 76,157.1 559.6 0.0 57,519.7 74,719.5 577.9 0.0 60,849.2 83,616.1 534.0 Program Total 129,951.6 132,817.1 144,999.3 FTE Positions 1,460.0 1,482.9 1,500.9 This Program Contains the following Subprograms: 4 4 4 4 President's Area Human Resources Business Affairs Administrative Computing and Telecommunications Subprogram Goals and Performance Measures: u Goal 1 - To develop and manage a formal, comprehensive, and Education University of Arizona - Main Campus Page 555 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS UAA.5.1 UAA.5.2 SUBPROGRAM SUMMARY SUBPROGRAM SUMMARY PRESIDENT'S AREA Contact: Peter Likins, President Phone: 621-5511 HUMAN RESOURCES Contact: Saundra Taylor, Vice President for Student Affairs Phone: 621-3592 A.R.S. 15-1601 A.R.S. 15-1601 Subprogram Mission: Subprogram Mission: To provide overall administrative direction and leadership for the University's instruction, research, outreach, and other functions, including economic development; to maintain and foster close relations with important University constituencies; and to promote private and public support of University goals. To meet the evolving needs of a changing workforce and workplace by providing proactive human resource programs, consulting, and services that are valued and utilized by the community served. Subprogram Description: The President is responsible for generally directing the University's major activities. Other administrative responsibilities of this functional area include: federal and State relations, legal affairs, alumni affairs, institutional advancement, public information, community relations, and economic development. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 0.0 4,491.4 4,926.2 0.0 0.0 4,744.0 5,512.7 0.0 Program Total 9,180.5 9,417.6 10,256.7 FTE Positions 132.7 129.2 133.6 Subprogram Goals and Performance Measures: ! Private and corporate donations (in millions) ! Arizona public rating the University at least "Very Good" (i.e., highest category) in public opinion surveys ! President's meetings with community and business groups FY 1999 Expected FY 2000 Expected FY 2001 Expected $58.9 >$58.9 >$58.9 >$58.9 >$58.9 No Survey >55% No Survey No Survey >60% >70 >70 >70 >70 Performance Measures FY 1997 Actual ! Campus approval of strategic Obtained Obtained Obtained Obtained Obtained Page 556 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected Obtained Obtained Obtained Obtained Obtained 3.05% 22.40% -68.36% 3.00% FY1999 Estimate 0.0 3,261.8 824.5 0.0 0.0 3,522.0 808.9 0.0 0.0 3,657.4 905.2 0.0 Program Total 4,086.3 4,330.9 4,562.6 FTE Positions 64.0 64.0 65.3 Performance Measures ! Minority employees in u Goal 2 - To improve the University's internal structure and workings. plan update ! ABOR approval of strategic plan update ! Change in operating funds expended in institutional support (NACUBO definition) (Note: FY1998 increase due to addition of Affirmative Action to president's responsibility and carry forward budget across all units. FY1999 decrease due to movement of units to new VP for Advancement.) General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate u Goal 1 - To attract and employ a diverse and high quality workforce. FY 1998 Expected 70 ($ Thousands) FY1997 Actual Subprogram Goals and Performance Measures: u Goal 1 - To enhance community support for the work of the University in the larger community. FY 1997 Actual This unit provides a full range of human resource services that support the research, teaching, and service programs of the University: recruitment and screening for hiring, transfer, and promotion; wage and salary administration; performance management; conflict resolution; employee relations administration; benefits services and counseling; employee tuition program administration; employee and organizational development; diversity awareness; and employee wellness services. Funding and FTE Amounts: FY1999 Estimate 0.0 4,159.6 5,020.9 0.0 Performance Measures Subprogram Description: 3.00% administrative, faculty, and professional positions ! Mean response to the recruitment and outreach survey question: "On a scale of 1-5 (with 5 being best), how would you rate the quality of applicants forwarded to you by Human Resources?" FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 16.3% 16.4% 16.6% 16.8% 17.0% N/A 4.0 4.2 4.3 4.4 u Goal 2 - To achieve an environment and culture that supports all members of the University community. Performance Measures ! Employee Wellness contacts per year ! Partnerships that have been established to improve administrative and employee services ! Employees who respond affirmatively to the campus climate survey question: "I would encourage a friend or family member to apply for a job at the University of Arizona." University of Arizona - Main Campus FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3,516 3,590 3,660 3,730 3,800 13 16 19 21 24 N/A 50% 55% 60% 65% Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 - To improve efficiency and effectiveness of operations, maintenance, and repair services. u Goal 3 - To support and develop programs and systems that recognize and reward employees for their contributions. FY 1997 Actual Performance Measures ! Departments that hold formal FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 42 46 51 57 64 ! Classified staff job titles that 50% 45% 40% 35% 30% are below 10% of market rate ! Employees nominated for University-wide excellence programs 61 75 90 110 125 employee recognition programs FY 1997 Actual ! Empoyees who utilize the faculty and staff tuition fee waiver to pursue higher education opportunities ! Managers who report improved performance by employees participating in the Supervisory Leadership Series program, nine months after completion UAA.5.3 17.7% FY 1998 Expected 18.1% FY 1999 Expected FY 2000 Expected 18.4% 18.8% FY 2001 Expected 19.1% repairs per gross square foot of University facilities (3% increase per year) ! Heating and cooling expenditures per gross square foot (3% increase per year) ! Parking permit sales 50% 55% FY 2000 Expected FY 2001 Expected $2.69 $2.77 $2.85 $2.94 $3.03 $2.22 $2.29 $2.36 $2.43 $2.50 60% FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 15,955 16,114 16,775 17,800 17,800 301,015 320,000 325,000 330,000 335,000 1,803 2,000 2,100 2,200 2,300 ! Carpools N/A FY 1999 Expected FY 1997 Actual Performance Measures ! Shuttle usage 70% u Goal 3 - To maintain and continually improve business practices and resource management to provide effective support of University instruction, research, and service. ! Square footage of leased space BUSINESS AFFAIRS Contact: Joel D. Valdez, Sr. VP, Business Affairs Phone: 621-5977 UAA.5.4 Subprogram Mission: To continuously develop and improve fiscal and material resource services along with maintenance of the University's safe environment, facilities, and transportation alternatives and parking options in support of the University's teaching, research, and public service mission; and to maintain and improve standards and business practices to ensure responsible financial stewardship of the University. Subprogram Description: Areas of responsibility include budget preparation, financial accounting reporting, payroll, contract oversight, purchasing of goods and services, printing and publishing, University security, maintenance, repair, utilities, grounds, custodial services, recycling efforts, fleet rental services, access to parking and transportation for employees and students, identification and evaluation of space requirements, and identification and management of risks. ($ Thousands) FY1997 Actual FY1998 Estimate FY1999 Estimate 0.0 40,690.1 57,828.3 559.6 0.0 43,935.2 56,736.7 577.9 0.0 46,505.0 63,492.1 534.0 Program Total 99,078.0 101,249.8 110,531.1 FTE Positions 1,126.9 1,142.3 1,157.3 Subprogram Goals and Performance Measures: FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 358,884 265,765 265,765 265,765 265,765 21 20 19 19 18 ! Average days to make a payment to an outside vendor/service provider A.R.S. 15-1601 Funding and FTE Amounts: FY 1997 Actual Performance Measures SUBPROGRAM SUMMARY General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ! Cost of maintenance and FY 1998 Expected u Goal 2 - To encourage transportation alternatives as part of the University's efforts to meet the requirements of the local Travel Reduction Ordinance. u Goal 4 - To provide development opportunities for all employees to improve retention and productivity. Performance Measures FY 1997 Actual Performance Measures SUBPROGRAM SUMMARY ADMINISTRATIVE COMPUTING AND TELECOMMUNICATIONS Contact: Amelia A. Tynan, Associate Vice Provost Phone: 621-4887 A.R.S. 15-1601 Subprogram Mission: Provide information technology solutions and services in support of more effective and efficient University-wide administrative processes, and the telecommunications infrastructure and services needed to support the University. Subprogram Description: The Administrative Computing and Telecommunications subprogram includes the development and operation of the University’s major administrative computing systems and respective databases, and the operation of the campus-wide voice and data communications facilities. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 5,123.4 12,483.4 0.0 0.0 5,571.1 12,247.7 0.0 0.0 5,942.8 13,706.0 0.0 Program Total 17,606.8 17,818.8 19,648.8 FTE Positions 136.4 147.4 144.7 Subprogram Goals and Performance Measures: Education University of Arizona - Main Campus Page 557 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 - To build a fully functional data administration and data warehouse environment. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Administrative data elements 66% 75% 88% 97% 99% in the University-wide data warehouse ! Individuals in the Universitywide database of affiliate names and addresses 0 60,000 100,000 300,000 800,000 u Goal 2 - To provide a backbone for the network that supports full function access and inter-operable connections across the system and to and from external locations, including the ability to easily handle new and high-speed services. FY 1997 Actual Performance Measures ! Network bandwidth to/from 3 Mb FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 9 Mb 15 Mb 20 Mb 45 Mb off-campus u Page 558 u u u u u University of Arizona - Main Campus Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures UNIVERSITY OF ARIZONA - HEALTH SCIENCES CENTER UHA Dr. Peter Likins, President Contact: James E. Dalen, VP Health Sciences 626-7383 Agency Mission: To provide distinguished undergraduate, graduate, and professional health sciences education; to engage in basic and applied research of regional, national, and international significance; to create and disseminate knowledge; and to seek to integrate creative achievement into everyday life. Agency Description: The Arizona Health Sciences Center (AHSC) in Tucson is the State's only academic health sciences center, providing the State and it’s people education, research, patient care, and services through its colleges of Medicine, Nursing, Pharmacy, School of Health Professions, University Medical Center, and University Physicians. AHSC serves as the core of a broad network of health services utilized throughout the State for health restoration, health promotion, and illness prevention. Funding Note: Because all appropriated funds are combined prior to distribution to the various programs by the University, General Funds and Other Appropriated Funds are combined under the Other Appropriated Funds category. ($ Thousands) Agency Summary: FY1997 Actual Ø ACADEMIC AFFAIRS Ø ORGANIZED RESEARCH Ø COMMUNITY OUTREACH Ø INSTITUTIONAL SERVICES FY1998 Estimate FY1999 Estimate 119,723.1 122,729.1 120,159.0 26,087.6 26,568.5 26,131.6 1,388.7 2,032.9 1,937.8 0.0 347.7 360.2 Capital Funds 0.0 0.0 0.0 Agency Total 147,199.4 151,678.2 148,588.6 ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 53,233.0 44,289.7 49,676.7 0.0 56,925.2 43,453.5 51,299.5 0.0 60,877.5 35,141.7 52,569.4 147,199.4 151,678.2 148,588.6 Capital Funds 0.0 0.0 0.0 Agency Total 147,199.4 151,678.2 148,588.6 FTE Positions 2,199.2 2,239.3 2,256.3 Operating Funds Subtotal Agency Goals and Key Performance Measures: ! College of Medicine graduates entering primary care residency programs ! Undergraduate and graduate students in the College of Nursing having a rural or underserved clinical nursing experience ! BSN graduates in the College of Nursing passing the NCLEX-RN examination ! Students in the first year class in the College of Pharmacy FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 58% 60% 60% 60% 60% 25% 27% 30% 30% 30% 95% 95% 95% 95% 95% 60 60 60 60 60 u Goal 2 - To plan statewide for the allied health professions in Arizona. Key Performance Measures ! Memoranda of understanding between the College of Medicine and community colleges for cooperative training of allied health personnel by the end of the calendar year ! UA students, including fulltime and part-time working students, in Arizona Graduate Program in Public Health ! ASU students, including full-time and part-time working students, in Arizona Graduate Program in Public Health ! NAU students, including full-time and part-time working students, in Arizona Graduate Program in Public Health ! Medical technologists graduated/year from the School of Health Professions FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 1 2 2 3 3 124 143 157 173 190 39 45 50 55 60 11 15 19 21 23 19 26 28 30 32 u Goal 3 - To maintain the leadership role of the Arizona Health Sciences Center in biomedical research. Key Performance Measures ! Extramural funding per year in the College of Medicine (in millions) ! Square feet of state-of-theart research space occupied and utilized in the College of Medicine FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected $92 $93 $95 $97 $99 169,450 203,450 231,450 231,450 231,450 u Goal 1 - To educate a health workforce who meets the needs of the State of Arizona. Education University of Arizona - Health Sciences Center Page 559 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Tenure-track faculty who have funded programs of research within the College of Nursing's identified research emphasis areas, which reflect the health care needs within Arizona ! Faculty in the College of Medicine in prestigious national associations -listed in the Best Doctors in America-Pacific Region, 1996-97 ! Faculty in the College of Pharmacy in prestigious national associations -inducted into Fellowship in the American Society of health System Pharmacists, American College of Clinical Pharmacy, or American Academy of Clinical Toxicologists 51% 51% 51% 51% 51% FY1997 Actual 119 45 46 47 48 13 14 14 15 15 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 46% 60% 60% 60% 60% ! Classified staff in the College of Medicine participating in courses/workshops for professional development 6 4 4 3 3 ! Harassment incidents requiring formal investigation in the College of Medicine 10% 14% 14% 14% 14% ! Staff in the College of Medicine in classification career progression ! Full-time faculty and of full- 95%/75% 95%/75% 95%/75% 95%/75% 95%/75% time staff in the College of Nursing who actively participate as a member of a College or University committee, taskforce, or project team UHA.1 PROGRAM SUMMARY ACADEMIC AFFAIRS Contact: James E. Dalen, VP Health Sciences Phone: 626-7383 A.R.S. 15-1601 Program Mission: To provide top-quality health sciences educational programs at the undergraduate, graduate, and professional levels that will attract and graduate an excellent and diverse student body. Program Description: Academic Affairs includes activities carried out in the College of Medicine, Nursing, and Pharmacy, and the School of Health Professions during the academic year, summer sessions and other periods outside the regular term, and associated with degree credit and non-credit academic courses. Academic Affairs also includes faculty departmental research and public service activities that are Page 560 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 51,187.2 35,881.3 32,654.6 0.0 53,803.8 35,203.9 33,721.4 0.0 57,132.8 28,470.1 34,556.1 Program Total 119,723.1 122,729.1 120,159.0 FTE Positions 1,883.1 1,911.5 1,924.1 This Program Contains the following Subprograms: u Goal 4 - To achieve an environment and culture that support all members of the University community. Key Performance Measures not budgeted separately, and academic administration, such as at the dean and department chair levels. ($ Thousands) Funding and FTE Amounts: 4 4 4 4 4 4 4 4 4 College of Medicine Clinical Teaching Support Rural Health Office College of Nursing College of Pharmacy School of Health Professions Arizona Graduate Program in Public Health Arizona Health Sciences Library Academic Support UHA.1.1 SUBPROGRAM SUMMARY COLLEGE OF MEDICINE Contact: James E. Dalen, VP Health Sciences Phone: 626-7383 A.R.S. 15-1601 Subprogram Mission: To provide medical students with the knowledge, skills, and attitudes basic to the practice of medicine; to provide education and training programs for residents, graduate students, fellows, and other health professionals and practicing physicians; to make contributions to biomedical research; to model and promote innovations in patient care and disease prevention and cure; and to disseminate health information to the public. Subprogram Description: The College offers a professional program leading to the M.D. degree and graduate degree programs in several of the medical sciences. The College also provides graduate medical education training programs for residents and clinical fellows in many disciplines and continuing medical education, and supports the education of other health professionals and the public. The educational program leading to the M.D. degree is conducted at the College and at clinical sites located in Tucson, Phoenix, and throughout the State. The faculty members conduct departmental research programs in molecular biology, therapeutics, prevention, and clinical outcomes. The faculty members provide outstanding clinical service ranging from primary care to organ transplantation, and high quality education programs regarding health issues for the citizens of the State. University of Arizona - Health Sciences Center Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Patients admitted to University ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 29,219.3 27,780.1 26,286.8 0.0 30,594.9 27,255.8 27,145.5 0.0 31,967.2 22,042.2 27,817.5 Program Total 83,286.2 84,996.2 81,826.9 FTE Positions 1,461.6 1,506.5 1,513.7 Subprogram Goals and Performance Measures: u Goal 1 - To develop, maintain, and continuously evaluate the educational program leading to the M.D. degree. Performance Measures ! Students passing Step I of the United States Medical Licensing Exam (USMLE) on the first try ! Students passing Step II of the USMLE on the first try ! Students securing their top 3 residency programs ! Students indicating satisfied or very satisfied with their medical education on the AAMC Graduation Questionnaire FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 95% 95% 95% 95% 95% 96% 98% 98% 98% 98% 88% 86% 86% 86% 86% 88% 90% 90% 90% 90% u Goal 2 - To provide educational experiences that promote career decisions for practicing a primary care specialty and/or practicing in a rural community. Performance Measures ! Students in the graduating class who have completed a rural rotation during medical school ! Students entering primary care residencies FY 1997 Actual 39% FY 1998 Expected 40% FY 1999 Expected 45% FY 2000 Expected FY 2001 Expected 45% 45% 59% 60% 60% 60% 60% FY 1997 Actual 33,627 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 35,000 37,000 40,000 42,500 continuing medical education courses at the College of Medicine ! Extramural funding for departmental research (in millions) ! Patients seen in out-patient 18,300 18,500 UHA.1.2 SUBPROGRAM SUMMARY CLINICAL TEACHING SUPPORT Contact: Jay W. Smith, Dean of Academic Affairs Phone: 626-4555 A.R.S. 15-1601 Subprogram Mission: To provide excellent training programs for residents and clinical fellows in a wide variety of specialty areas. To enable these graduates to further develop and hone their clinical skills through diverse educational and patient care experiences in preparation for entry into professional medical practice. Subprogram Description: The College of Medicine offers specialty training for the clinical disciplines of Anesthesiology, Dermatology, Emergency Medicine, Family Practice, General Surgery, Internal Medicine, Neurology, Nuclear Medicine, Obstetrics and Gynecology, Ophthalmology, Orthopedics, Pathology, Pediatrics, Preventive Medicine, Psychiatry, Psychiatry-Child, Radiology Diagnostic, Radiology Therapeutic, Radiology with Special Competence in Nuclear Radiology, Thoracic Surgery, Urology, and Vascular Surgery. The curriculum meets the accreditation standards of the appropriate Residency Review Committee of the Accreditation Council of Graduate Medical Education, and provides learning experiences of the highest quality. Residents and clinical fellows participate in their educational programs and patient care activities, along with undergraduate medical students, in multiple clinical sites in Tucson, Phoenix, and throughout the State in clinical outreach programs. (NOTE: These funds support the medical resident teaching pool.) ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 8,938.1 0.0 0.0 0.0 9,358.9 0.0 0.0 0.0 9,772.7 0.0 0.0 Program Total 8,938.1 9,358.9 9,772.7 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: FY 1997 Actual $34.4 FY 1998 Expected FY 1999 Expected FY 2000 Expected $34.9 $35.4 $35.9 FY 2001 Expected $36.4 u Goal 5 - To provide an adequate patient base to fulfill the College of Medicine's education and research missions. Performance Measures 18,100 u Goal 1 - To offer graduate medical education programs that meet standards of excellence. u Goal 4 - To maintain the leadership role of the College of Medicine in biomedical research. Performance Measures 17,900 FY1997 Actual u Goal 3 - To provide education programs to keep practitioners in Arizona abreast of recent advances in medical knowledge and therapeutics. Performance Measures ! Arizona physicians completing 17,621 Medical Center FY 1997 Actual 341,300 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 361,800 383,500 406,500 430,900 Performance Measures FY 1997 Actual ! Resident evaluation of Excellent Excellent Excellent Excellent Excellent program ! Residents passing United States Medical Licensing Exam (USMLE), step 3 ! Residents passing specialty board examinations FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% 100% 96% 98% 100% 100% 100% facilities Education University of Arizona - Health Sciences Center Page 561 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 - To provide the majority of first year postgraduate residency positions (PGY I) for graduates interested in primary care. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! PGY I residency positions in 45% 50% 55% 55% 55% primary care ! PGY I residency positions in family practice 14% 15% 18% 20% 20% education programs/practitioners served ! Satisfaction rating of programs presented SUBPROGRAM SUMMARY FY 1997 Actual ! Formal collaborative RURAL HEALTH OFFICE Contact: Andrew W. Nichols Phone: 626-7946 A.R.S. 15-1601 Subprogram Mission: The mission of the Rural Health Office is to improve the awareness of and access to health care services for rural and other underserved Arizonans through research, demonstration, evaluation, and education, with special emphasis on meeting cross cultural health needs throughout Arizona, along the U.S.-Mexico border, and internationally. 0 0 0 80% 80% 80% 80% u Goal 2 - To conduct research activities, demonstrations, evaluations, and teaching with reference to current, transitional, and proposed health services policies and delivery systems at State, national, and international levels. Performance Measures UHA.1.3 80% 0 agreements/partnerships with institutions and communities throughout the southwest U.S. and Mexico ! Renewed agreements/partnerships following successful outcome of initial agreement (not including discontinuation due to lack of funding) ! Student satisfaction rating of programs/courses presented ! Research/evaluation contract funding to address health issues affecting the southwest U.S.-Mexico border region (in millions) FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 65 65 65 65 65 85% 85% 85% 85% 85% 80% 80% 80% 80% 80% $0.9 $1.1 $1 $1 $1 Subprogram Description: The Rural Health Office, as the State Office of Rural Health (SORH), and through the Arizona Area Health Education Centers (AHECs) provides the means for improvement, development, recruitment, minority representation, distribution, and retention of health professional personnel in Arizona's rural and medically underserved communities. Other health education activities involve nationwide conference coordination and networking to include the Arizona Health Information Network (AzHIN). The Southwest Border Rural Health Research Center (SBRHRC) is the research unit of the University of Arizona Rural Health Office. The SBRHRC is one member of a network of rural health research centers originally funded by the Federal Office of Rural Health Policy and is supplemented by the World Health Organization -designated WHO Collaborating Center for Border and Rural Health Research and Development. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 585.8 0.0 0.0 0.0 613.3 0.0 0.0 0.0 650.2 0.0 0.0 Program Total 585.8 613.3 650.2 FTE Positions 31.0 31.0 31.0 UHA.1.4 SUBPROGRAM SUMMARY COLLEGE OF NURSING Contact: Suzanne Van Ort, Dean Phone: 626-6152 A.R.S. 15-1601 Subprogram Mission: The mission of the College of Nursing is to provide undergraduate, graduate, and professional nursing education; to generate and expand nursing knowledge; and to provide service to the community. Subprogram Description: The College of Nursing offers a professional program leading to the Bachelor of Science in Nursing (B.S.N.) degree and graduate programs leading to the Master of Science and Doctor of Philosophy degrees with a major in nursing. The College of Nursing also offers a B.S.N. pathway for registered nurses who graduated from associate degree or diploma nursing programs and an accelerated B.S.N. pathway for superior students who are college graduates holding a baccalaureate or higher degree in a nonnursing field. The College is accredited by the National League for Nursing and approved by the Arizona State Board of Nursing. Upon recommendation of the faculty, the graduates will be admitted to the licensing examination administered by the State Board. Subprogram Goals and Performance Measures: u Goal 1 - To provide continuing education for health practitioners, health professional education for students, and health education for the public in rural and other medically underserved areas of Arizona, and to selected individuals from other states and countries who train in Arizona. Performance Measures FY 1997 Actual ! Continuing health professions 62/3,520 200/5,00 300/7,00 400/1000 500/1200 Page 562 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected University of Arizona - Health Sciences Center Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 3,493.2 1,020.8 2,141.2 0.0 3,657.7 1,001.5 2,211.2 0.0 3,977.1 810.0 2,265.9 Program Total 6,655.2 6,870.4 7,053.0 FTE Positions 103.2 101.9 104.6 Subprogram Goals and Performance Measures: u Goal 1 - To ensure continued contribution to providing an adequate supply of professional nurses and nurses prepared for advanced practice roles for meeting the health care needs of Arizona. FY 1997 Actual Performance Measures ! BSN graduates passing NCLEX-RN exam ! Graduating professional nurses (BSN) ! Graduating advanced practice nurses FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 98.6% 95% 95% 95% 95% 99 99 99 99 99 32 37 37 37 37 u Goal 2 - To provide local, regional, national, and international leadership through the development and dissemination of knowledge, skill, and experience gained from teaching, research, and service efforts. FY 1997 Actual Performance Measures ! Faculty who hold national certification in their specialty area ! Faculty who are Fellows of the American Academy of Nursing ! Professional publications and presentations by faculty ! Faculty who serve in leadership positions in local, regional, or national organizations UHA.1.5 FY 1998 Expected FY 1999 Expected FY 2000 Expected academically well-rounded pharmacists. The professional degree offered by the College of Pharmacy is the Doctor of Pharmacy (Pharm.D.). The College also offers graduate studies leading to the Master of Science degree in pharmaceutical sciences and pharmacology and pharmacology/toxicology and the Ph.D. degree in pharmaceutical sciences and pharmacology/toxicology. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 21 20 20 20 20 17 17 17 17 17 127 125 125 125 125 30 30 30 30 30 SUBPROGRAM SUMMARY FY1999 Estimate 0.0 4,256.8 3,102.1 4,364.6 0.0 4,708.6 2,508.7 4,472.7 Program Total 11,453.8 11,723.5 11,690.0 FTE Positions 135.8 143.5 142.4 Subprogram Goals and Performance Measures: u Goal 1 - To provide regional, national, and international leadership in Pharmacy through the development and dissemination of knowledge, skills, and experience gained from teaching, research, and outreach efforts for the education of pharmacists and pharmaceutical scientists. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Graduates placed 100% 100% 100% 100% 100% ! Residents/ fellowships placed 100% 100% 100% 100% 100% ! Students passing the State 98% 98% 98% 98% 98% board examination ! Tenured and tenure- track teaching in undergraduate professional programs 100% 100% 100% 100% 100% u Goal 2 - To initiate and carry out the development and research of new drugs and drug therapies including furthering our research efforts in understanding toxicology of drugs and chemicals in our environment. Performance Measures ! Extramural grant support per COLLEGE OF PHARMACY Contact: J. Lyle Bootman, Dean Phone: 626-1657 FY1998 Estimate 0.0 4,065.4 3,161.8 4,226.6 Performance Measures FY 2001 Expected ($ Thousands) Funding and FTE Amounts: FTE faculty ! Extramural research funding received by faculty (in millions) ! Rank of School of Pharmacy by NIH Funding FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $179,500 $184,000 $188,600 $193,400 $198,200 $7.3 $7.4 $7.5 $7.7 $8 2nd 2nd 2nd 2nd 2nd u Goal 3 - To provide public and professional services and outreach activities statewide, nationally, and internationally. A.R.S. 15-1601 Subprogram Mission: To educate pharmacists, scientists, and educators who are committed to providing the highest quality pharmaceutical services, research, and teaching; integrate distinguished research and scholarship with excellence in teaching in the professional and graduate programs; and to provide distinguished professional, public, and patient care services. Subprogram Description: Performance Measures ! Public outreach programs ! Continuing education programs to professionals ! Average participant satisfaction with program as measured on a 1-5 scale (5=highest) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 13 13 13 13 13 40 40 40 40 40 4 4 4 4 4 The objective of the College of Pharmacy is to educate qualified students to become pharmacists who are committed to providing the highest quality of pharmaceutical and related health care services for the citizens of the State of Arizona. The pharmacy curriculum is designed to develop professionally competent and Education University of Arizona - Health Sciences Center Page 563 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS UHA.1.6 SUBPROGRAM SUMMARY UHA.1.7 ARIZONA GRADUATE PROGRAM IN PUBLIC HEALTH Contact: Carlos Campbell, Director Phone: 626-3200 SUBPROGRAM SUMMARY SCHOOL OF HEALTH PROFESSIONS Contact: Anne E. Atwater, Interim Director Phone: 621-6990 A.R.S. 15-1601 A.R.S. 15-1601 Subprogram Mission: To provide undergraduate and post-baccalaureate education for students planning to pursue a wide range of health-related careers; to integrate research and scholarship with distinguished teaching; and to provide professional and public service. Subprogram Description: The School of Health Professions offers academic programs leading to the Bachelor of Science in Health Sciences (B.S.H.S.) Degree. Within the B.S.H.S. degree program, students may elect to major in exercise sciences, health education, or medical technology. The curriculum in these majors provides students with a strong foundation in the sciences, increased critical thinking and problem-solving skills, and excellent communication abilities. Completion of the medical technology major, which is an accredited program, qualifies the student for various National Registry examinations. Qualified post-baccalaureate students interested in becoming eligible for certification in medical technology also are admitted to the program for professional training. (NOTE: 20 FTE are now reported in the College of Medicine.) ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 327.4 11.0 0.0 0.0 342.8 10.8 0.0 0.0 372.7 8.7 0.0 Program Total 338.4 353.6 381.4 FTE Positions 28.2 7.8 8.0 Subprogram Goals and Performance Measures: u Goal 1 - To produce graduates with appropriate education to compete effectively in their chosen fields. Performance Measures ! Medical technology students passing National Registry examinations ! Students satisfied with quality of preparation in their major FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 96.6% 97% 97% 98% 98% 100% 100% 100% 100% 100% ! Relevance and perceived value of the major curriculum as measured by survey instruments ! Students satisfied with courses and instruction as measured by student evaluations Page 564 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected The mission of the Arizona Graduate Program in Public Health is to prepare professionals to assume public health leadership roles in health education and promotion, disease prevention, and the identification and alleviation of community health problems, and to be able to research, identify, and disseminate new culturally and regionally sensitive information that will lead to advances in the health of communities. Subprogram Description: The Arizona Graduate Program in Public Health (AzGPPH) is designed as an inter-disciplinary program, evolving from and built upon the strengths of the medical and health-related programs at The University of Arizona. The AzGPPH blends the strengths and experiences of the medical and health-related programs of the universities and community health agencies in Arizona to provide a program of sufficient breadth and depth so as to offer high quality, community-oriented graduate public health education. The AzGPPH is designed to meet the particular needs of the southwestern U.S., with emphases on rural and urban medically underserved populations including Hispanics, Native Americans, and other ethnic minority populations. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.7 0.0 0.0 0.0 207.5 0.0 0.0 0.0 440.3 0.0 0.0 Program Total 0.7 207.5 440.3 FTE Positions 8.3 8.3 8.3 Subprogram Goals and Performance Measures: u Goal 2 - To continually improve program and course curricula and instructional delivery. Performance Measures Subprogram Mission: FY 2001 Expected 80% 85% 85% 85% 85% 80% 85% 85% 85% 85% u Goal 1 - To provide a comprehensive didactic and practical education for students who will acquire skills and behaviors to contribute in various public or private health sectors, including competencies in the areas of analysis, communication, policy development, program planning, financial planning, management, and recognition of cultural and ethnic diversity. Performance Measures ! Students indicating that the FY 1997 Actual 73% FY 1998 Expected 77% FY 1999 Expected 80% FY 2000 Expected 80% FY 2001 Expected 80% program was good to very good on exit survey University of Arizona - Health Sciences Center Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 - To develop and collaborate in community-based research and studies of health promotion and disease prevention programs focusing on contemporary public health problems, and disseminate results to other professionals locally, regionally, and internationally. Performance Measures FY 1997 Actual ! Extramural research funding in $6.6 FY 1998 Expected $7.1 FY 1999 Expected FY 2000 Expected $7.6 $8.1 u Goal 2 - To assure access to information resources in the health sciences on-site and off-site. ! Searches on Health Info FY 2001 Expected $8.7 community- based research and studies of health promotion and disease prevention programs (in millions) SUBPROGRAM SUMMARY UHA.1.8 ARIZONA HEALTH SCIENCES LIBRARY Contact: Rachael K. Anderson, Director Phone: 626-6121 Subprogram Description: This specialized library, which serves University Medical Center as well as the Colleges of Medicine, Nursing, and Pharmacy, The School of Health Professions, the Graduate Program in Public Health, and other related graduate fields of study, contains almost 200,000 cataloged volumes and receives approximately 2,100 serial titles. The library includes a computer laboratory and houses a collection that includes books, journals, and non-print materials in the health sciences. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 2,345.7 712.0 0.0 0.0 2,730.3 575.8 0.0 Program Total 2,965.9 3,057.7 3,306.1 FTE Positions 36.5 36.2 37.1 Subprogram Goals and Performance Measures: u Goal 1 - To teach students and faculty the most effective methods of accessing and managing health sciences information. Education FY 2000 Expected FY 2001 Expected 192,722 193,700 194,700 195,700 196,600 57,096 57,400 57,700 58,000 58,300 254,927 256,200 257,500 258,800 260,000 14,896 15,000 15,100 15,200 15,300 SUBPROGRAM SUMMARY FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected Subprogram Mission: To support Arizona Health Sciences Center faculty and students in optimizing teaching and learning processes, by taking advantage of the most current instructional technology, research, and assessment techniques. Subprogram Description: The Divisions of Academic Resources and Biomedical Communications provide: assistance to faculty in the design of course and instructional materials; test design and scoring; teaching and course assessment; educational research and the use of instructional technology; assistance to students in test-taking and other academic skills; technical, maintenance, and improvement of instructional facilities; and production of services in scientific/medical illustration, graphic design and publication, medical photography, and videotape and computer-based programs. ($ Thousands) Funding and FTE Amounts: 0.0 2,240.2 725.7 0.0 classes FY 1999 Expected A.R.S. 15-1601 To ensure timely access to knowledge and information resources in the health sciences and to educate students and faculty in the most effective methods of identifying and acquiring health sciences information to meet their needs. ! Students and faculty attending FY 1998 Expected ACADEMIC SUPPORT Contact: Jay W. Smith, Dean of Academic Affairs Phone: 626-4555 Subprogram Mission: ! Classes being offered (Online databases) ! Resources (print and nonprint) circulated from the collection ! Resources (print and nonprint) used in the library ! Material supplied to students, faculty, and health professionals off-site UHA.1.9 A.R.S. 15-1601 Performance Measures FY 1997 Actual Performance Measures FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 2,317.2 3,181.9 0.0 0.0 2,426.3 3,121.8 0.0 0.0 2,513.9 2,524.7 0.0 Program Total 5,499.1 5,548.1 5,038.6 FTE Positions 78.5 76.4 79.0 Subprogram Goals and Performance Measures: u Goal 1 - To enhance the level of scholarship in the development and delivery of instructional programs. FY 2001 Expected 373 390 410 430 450 2,870 3,000 3,200 3,600 4,000 Performance Measures ! Participants in faculty development programs (AHSC) ! Programs evaluated University of Arizona - Health Sciences Center FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 900 1,000 1,100 1,200 1,300 35 35 35 35 35 Page 565 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 - To enhance student success in Health Sciences Center curricula. FY 1997 Actual Performance Measures ! Student visits to academic counselors (AHSC) ! AHSC students/Number of classes using palmtop computer to integrate instructional technology FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,650 1,800 1,800 1,800 1,800 540/12 540/13 540/13 480/12 460/11 u Goal 3 - To provide an environment that facilitates access to excellence in informational, audiovisual, and other educational materials in support of teaching, research, and service functions. FY 1997 Actual Performance Measures ! Positive customer response to service quality surveys ! Labor Efficiency Index measured at Total Division Budget per billed instructional support services hours ! Material Production Efficiency Index measured as Total Division Budget per number of billed instructional material items 99% FY 1998 Expected FY 1999 Expected 98% 98% $91.6/hr. $90.5/hr. FY 2000 Expected FY 2001 Expected 98% 98% $90/hr. $89.5/hr. $89/hr. $0.11/ite $0.11/ite $0.108/it $0.105/it $0.103/it m m em em em FY 1997 Actual ! Courses and educational events carried on AHSC Interactive Video Network in support of AHSC Phoenix Programs and the Arizona Graduate Program in Public Health ! Events per rural site delivered as part of Arizona Telemedicine Network UHA.2 319 FY 1998 Expected FY 1999 Expected 400 450 FY 2000 Expected 500 FY 2001 Expected 550 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,457.5 7,608.0 17,022.1 0.0 1,526.1 7,464.3 17,578.1 0.0 2,081.8 6,036.5 18,013.3 Program Total 26,087.6 26,568.5 26,131.6 FTE Positions 301.3 302.5 307.9 This Program Contains the following Subprograms: SUBPROGRAM SUMMARY UHA.2.1 HEALTH SCIENCES ORGANIZED RESEARCH CENTERS AND ADM Contact: Jay W. Smith, Dean of Academic Affairs Phone: 626-4555 A.R.S. 15-1601 Subprogram Mission: 25 50 100 200 300 PROGRAM SUMMARY ORGANIZED RESEARCH Contact: Jay W. Smith, Dean of Academic Affairs Phone: 626-4555 A.R.S. 15-1601 Program Mission: To provide high quality multidisciplinary biomedical research in areas important to the health care community and public; to promote the application of economics and socio-behavioral sciences to pharmaceutical research, education and service; to make available to trainees leading edge knowledge and the most modern technology; to promote healthier lifestyles through education of the public; and to provide service to State and federal agencies and the private sector. Program Description: The organized research centers include the Arizona Arthritis Center, Arizona Cancer Center, the Arizona Center on Aging, the Arizona Emergency Medicine Center, the Arizona Prevention Center, the Respiratory Sciences Center, the Steele Memorial Children's Research Center, the University Heart Center, the Center for Pharmaceutical Economics, and the Center for Toxicology. They Page 566 FY1997 Actual 4 Health Sciences Organized Research Centers and Adm u Goal 4 - To provide teleconferencing in support of the growth of the educational outreach and telemedicine missions of the Arizona Health Sciences Center. Performance Measures are specifically organized to produce interdisciplinary clinical and basic biomedical research and to provide support for the undergraduate, graduate, and outreach educational programs. They are supported almost entirely by external federal and private sector funding. Their major areas of emphasis include: interdisciplinary research; education of the public; training of health professionals and scientists; patient services; provision of regional resources for research, disease diagnosis, patient care, education, disease prevention and control; and technology development. ($ Thousands) Funding and FTE Amounts: To support the University's research mission to do significant scholarly research in areas critical to the State, region, nation, and international community; to make major contributions to multi disciplinary research and education related to the basic understanding, prevention, diagnosis, treatment, and control of various diseases and debilitating conditions. Subprogram Description: The organized research centers include the Arizona Cancer Center, the Respiratory Sciences Center, the University Heart Center, the Arizona Center on Aging, the Arizona Emergency Medicine Research Center, and the Children's Research Center. Their major areas of emphasis include interdisciplinary research; education of health professionals and scientists; patient services; providing regional resources for research, patient care, education, disease prevention; and technology development. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,457.5 7,608.0 17,022.1 0.0 1,526.1 7,464.3 17,578.1 0.0 2,081.8 6,036.5 18,013.3 Program Total 26,087.6 26,568.5 26,131.6 FTE Positions 301.3 302.5 307.9 Subprogram Goals and Performance Measures: University of Arizona - Health Sciences Center Education 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS 4 Arizona Poison and Drug Information Center 4 Telemedicine u Goal 1 - To promote excellence in basic and clinical research, patient care, education, and training. FY 1997 Actual Performance Measures ! Regional, national, and international awards, honors, and prizes received by students, alumni, faculty, and staff ! Patients rating patient care as excellent in satisfaction survey FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 16 18 20 22 24 86% 87% 88% 89% 90% A.R.S. 15-1601 u Goal 2 - To establish a stable funding base to support research, education, and service activities. Performance Measures ! Research grants and contracts (in thousands) ! Private donations (in thousands) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $31,416 $31,887 $32,845 $84,487 $36,211 $757 $795 $835 $877 $921 FY 1997 Actual Performance Measures ! Training programs/ 23 FY 1998 Expected FY 1999 Expected 25 FY 2000 Expected 27 FY 2001 Expected 30 33 workshops/lectures PROGRAM SUMMARY COMMUNITY OUTREACH Contact: James E. Dalen, VP Health Sciences Phone: 626-7383 A.R.S. 15-1601 Program Mission: The mission of the Community Outreach Program is to provide the citizens of the State of Arizona access to poison and medicationrelated emergency treatment assistance and to develop a rural telemedicine network which can improve rural health care. Program Description: The Arizona Poison and Drug Information Center (APDIC) serves as a repository of comprehensive information, knowledge and expertise regarding poisons and toxic exposures. A high priority is to provide access for rural and medically underserved Arizona residents and health care professionals who are without ready access to medical facilities. Telemedicine is the use of computers, video imaging, and telecommunications for diagnosis and treatment of persons in rural, geographically isolated communities and State institutions. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions Subprogram Mission: The Arizona Poison and Drug Information Center serves the citizens of Arizona by providing accessible poison and medicationrelated emergency treatment assistance, referral advice, and information on poison prevention and the safe and proper use of medications. Subprogram Description: u Goal 3 - To provide education and training programs for regional, national, and international health care professionals, health care industry personnel, and the public. UHA.3 SUBPROGRAM SUMMARY UHA.3.1 ARIZONA POISON AND DRUG INFORMATION CENTER Contact: Theodore G. Tong, Director Phone: 626-1587 FY1998 Estimate FY1999 Estimate 0.0 588.3 800.4 0.0 0.0 1,247.6 785.3 0.0 0.0 1,302.7 635.1 0.0 1,388.7 2,032.9 1,937.8 14.8 17.3 16.3 The APDIC optimizes the interdisciplinary expertise of information specialists and experts--clinical and medical toxicologists, chemists, pharmacologists, pharmacists, physicians, and other specialists associated with the College of Pharmacy and The University of Arizona--by serving as the resource for immediate public and health professional practitioner access to advice and assistance. The APDIC serves as a repository of comprehensive information, knowledge, and experience concerning poisonings and toxic exposures. The APDIC contributes to improving the utilization of resources for emergency treatment for poisonings; considerable cost savings to users and insurers is an outcome of the optimal and exemplary consultation and poison care provided by the Center. Accessibility to the service, particularly for rural and medically underserved Arizona residents and health care professionals who are without ready access to medical facilities, is an objective of high priority for the APDIC. The APDIC also considers among its objectives to educate future health care professionals and offer them preceptored opportunities for clinical experience in addressing problems of poisonings, toxic exposures, and medication use safety and compliance. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 800.4 0.0 0.0 0.0 785.3 0.0 0.0 0.0 635.1 0.0 Program Total 800.4 785.3 635.1 FTE Positions 11.4 13.9 12.9 Subprogram Goals and Performance Measures: u Goal 1 - To provide quality, accessible poison and medicationrelated emergency treatment assistance 24 hours a day. Performance Measures ! Call volume per year ! Accredited by the American FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 60,000 70,000 75,000 80,000 85,000 yes yes yes yes yes Association for Poison Control Center Certification as a Regional Poison Control Center This Program Contains the following Subprograms: Education University of Arizona - Health Sciences Center Page 567 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS service. u Goal 2 - To provide poison prevention to individual citizens, organizations, and the public at large. FY 1997 Actual Performance Measures ! Educational items distributed FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100,000 105,000 105,000 105,000 105,000 200 200 200 200 205 ! Health professionals participating in continuing education programs UHA.3.2 Program Description: SUBPROGRAM SUMMARY TELEMEDICINE Contact: Ronald S. Weinstein, Deptartment Head Pathology Phone: 626-6097 Institutional Support includes executive-level activities concerned with the management and long-range planning for the Arizona Health Sciences Center and the operational activities supporting the Center. Administrative activities include planning and programming, legal services, financial, space management, human resources services, community and alumni relations, and development and fund-raising. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds A.R.S. 15-1601 Subprogram Mission: To develop a rural telemedicine network in Arizona and provide telemedicine services to selected sites. Subprogram Description: Telemedicine is the use of computers, video imaging, broad-band channels, and telecommunications for diagnosis and treatment of persons in rural, geographically isolated communities, and secure State institutions. The network can improve rural health care in Arizona and offer a cost-effective alternative to expensive transportation from State institutions to hospitals. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 347.7 0.0 0.0 0.0 360.2 0.0 0.0 Program Total 0.0 347.7 360.2 FTE Positions 0.0 8.0 8.0 Program Goals and Performance Measures: u Goal 1 - To achieve an environment and culture that supports all members of the Arizona Health Sciences Center. FY 1997 Actual Performance Measures ! Faculty/staff participating in ($ Thousands) Funding and FTE Amounts: FY1998 Estimate FY1999 Estimate 0.0 588.3 0.0 0.0 0.0 1,247.6 0.0 0.0 0.0 1,302.7 0.0 0.0 Program Total 588.3 1,247.6 1,302.7 FTE Positions 3.4 3.4 3.4 FY 1998 Expected 28% abuse/harassment workshops ! Abuse/harassment incidences ! Staff receiving career progression ! Staff turnover FY 1999 Expected 20% 15% FY 2000 Expected 15% FY 2001 Expected 15% 5 4 3 3 3 10% 325 12% 300 15% 300 17% 300 20% 300 u Goal 2 - To develop resources and support that ensure an optimal physical environment and required capital to meet the institutional mission of teaching, research, and community service. FY 1997 Actual Performance Measures ! Endowment funds (in millions) FY 1998 Expected $47.6 FY 1999 Expected $52.3 $57.5 FY 2000 Expected $63.2 FY 2001 Expected $69.5 Subprogram Goals and Performance Measures: u u Goal 1 - To establish telemedicine network infrastructure. FY 1997 Actual Performance Measures ! Sites developed and operational FY 1998 Expected 2 FY 1999 Expected 10 FY 2000 Expected 15 u u u u u FY 2001 Expected 20 25 u Goal 2 - To provide specialty patient care in rural communities and secure State institutions. Performance Measures ! Patients served UHA.4 FY 1997 Actual 58 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,600 2,950 4,300 525 PROGRAM SUMMARY INSTITUTIONAL SERVICES Contact: Patricia A. St. Germain, Asst. VP, Admin. & Finance Phone: 626-7692 A.R.S. 15-1601 Program Mission: To provide the Arizona Health Sciences Center with the support services necessary to enable it to effectively and efficiently pursue the institutional mission of teaching, research, and community Page 568 University of Arizona - Health Sciences Center Education Protection & Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS CRIMINAL JUSTICE COMMISSION JCA Rex M. Holgerson, Executive Director Contact: Rex M. Holgerson, Executive Director 230-0252 Agency Mission: To sustain and enhance the cohesiveness, the effectiveness, and the coordination of the criminal justice system in Arizona; to monitor the criminal justice system and identify needed revisions to the system; to monitor existing criminal justice statutes and proposed or new criminal justice statutes and identify needed revisions in the statutes or proposed legislation; to acquire and administer designated funds for the enhancement of specified criminal justice programs and activities in the State of Arizona, and to make reports on these activities and functions. Agency Description: The Arizona Criminal Justice Commission is a 19 member statutorily authorized entity which is mandated to carry out various coordinating, administrative, management, monitoring, and reporting functions regarding the criminal justice system in Arizona. The 19 Commission members are appointed by the Governor, according to statutory guidelines, and represents the various elements of the criminal justice system in the State. Ten of the 19 are county or local elected officials and the remainder are appointed criminal justice agency heads. In addition to its state statutorily mandated duties, the Commission is the state agency that is responsible for the acquisition of several formula criminal justice grants each year and for the management, administration, and reporting on these federal grants. The Commission generates reports regarding the Criminal Justice Records Improvement Program to the US Department of Justice, NCHIP, and the CJRIP and SIS grants. The Commission also develops and publishes an annual records improvement plan. ($ Thousands) Agency Summary: FY1997 Actual Ø MANAGEMENT AND FY1998 Estimate FY1999 Estimate 326.5 356.6 361.2 DRUG AND Ø ENHANCED VIOLENT CRIME CONTROL 15,268.2 11,961.6 15,814.5 JUSTICE Ø CRIMINAL RECORDS IMPROVEMENT 1,343.0 1,253.3 1,676.4 48.4 189.2 188.2 333.1 1,909.8 2,559.3 Capital Funds 0.0 0.0 2,000.0 Agency Total 17,319.2 15,670.5 22,599.6 LIAISON ANALYSIS Ø STATISTICAL CENTER VICTIMS Ø CRIME PROGRAMS ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Protection and Safety 500.0 532.0 6,029.7 10,257.5 17,319.2 Operating Funds Subtotal AGENCY SUMMARY FY1998 Estimate 1,250.0 1,925.2 4,785.6 7,709.7 15,670.5 20,599.6 Capital Funds 0.0 0.0 2,000.0 Agency Total 17,319.2 15,670.5 22,599.6 FTE Positions 16.0 19.5 20.0 Agency Goals and Key Performance Measures: u Goal 1 - To provide a continuity of reliable, accurate, responsible service that meets the statutory mandates for the Commission and enhances the cohesiveness, the effectiveness and coordination of the criminal justice system in Arizona. Key Performance Measures ! Successful completion of statutory mandates regarding Commission duties, responsibilities and mandates. ! Successfully acquire, monitor and administer available funds and related fund requirements for all programs and grants. ! Successfully collect and analyze data, conduct research and evaluation, and publish reports regarding the criminal justice system. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 98% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% u Goal 2 - To develop and sustain programs, functions and activities related to the criminal justice system that increases productivity in the system, enhance the coordination of the system, and the effectiveness of the system. Key Performance Measures ! Develop strategies and implement plans that effectively utilize funds and resources available to the Commission. ! Develop and sustain fiscal processes that successfully acquire, allocate, monitor, and report on all programs, functions and activities under the Commission's control. ! Successfully organize, support, and conduct all meetings under the Commission responsibility to produce effective results. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% u Goal 3 - To develop, implement and sustain processes that provide a relevant, reliable source of information on crime and the criminal justice system in Arizona. FY1999 Estimate 1,391.0 2,458.6 6,676.9 10,073.1 Criminal Justice Commission Page 571 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Key Performance Measures ! Successfully develop, continuously refine and sustain the implementation of a crimnal justice records improvement program for the criminal justice system in Arizona. ! Successfully develop, implement and operate data and information producing programs and processes on crime activity and the criminal justice system in Arizona. ! Accurately and successfully publish and distribute reports containing reliable information and data on the crime activity and the criminal justice system in Arizona. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 100% 100% 100% 100% 100% FY1997 Actual 95% 95% 95% 100% 95% 100% 100% 100% 100% 100% ! Successfully organize, support and conduct meetings under the Commission responsibility to produce effective results. ! Conduct liaison with congressional and legislative officials and other officials at all levels of federal, state, county, and municipal governments that produce coordination, cooperation and effective outcomes. JCA.1 FY1999 Estimate 0.0 238.2 0.0 88.3 1.7 282.2 0.0 72.7 0.0 235.0 0.0 126.2 Program Total 326.5 356.6 361.2 FTE Positions 5.0 5.5 5.5 u Goal 1 - To provide a continuum of effective organization and administration for Commission responsibilties, activities and programs. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% Performance Measures ! Direct liaison contacts regarding system activities and functions ! Open public meetings of full Commission, committees, working groups, and task forces ! Collection and review of information, research reports, periodicals, newsletters and relevant studies regarding criminal justice systems and activities ! Publication and distribution of periodic required reports, special reports, meeting materials, announcements, newsletter, research reports and general information regarding the criminal justice system FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,337 2,500 3,000 3,200 3,400 71 70 70 76 82 1,720 2,240 2,600 2,600 2,600 112 130 146 160 160 u Goal 2 - To develop, establish, and maintain reliable accurate fiscal systems for all Commission activities including grant programs and fund distribution functions. Performance Measures ! Accurately acquire, monitor, and PROGRAM SUMMARY MANAGEMENT AND LIAISON Contact: Rex M. Holgerson, Executive Director Phone: 230-0252 A.R.S. 41-2405 Program Mission: To provide planning, direction and administration for all Commission mandates, programs, functions and activities to carry out the mission of the agency. Program Description: The central management, coordination and administrative program of the Commission. It organizes, supports, schedules and carries out the many public meetings of the 19-member Commission, the many meetings of the various committees, task forces, and working groups under the Commission's umbrella, and implements the decisions of these groups. It serves as a clearing house and liaison focus for the Page 572 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate Program Goals and Performance Measures: u Goal 4 - To provide a continuous, organized forum for the discussion of the criminal justice system, the identification of changes needed, the development of change mechanisms including legislative proposals, and the coordination of information regarding these activities. Key Performance Measures enhancement and coordination of criminal justice system-wide concerns and activities. It provides direct management oversight, fiscal administration oversight, and policy establishment and guidance to the Commission staff and for all programs of the Commission. ($ Thousands) Funding and FTE Amounts: administer the available funds and related fund requirements for all programs and grants ! Generate and execute contracts, working agreements and other routine fund distribution and expenditure functions ! Audits from state and federal oversight entities and Commission generated compliance audits ! Execute and distribute all required fiscal reports in an accurate and timely manner FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 61 86 92 92 92 129 156 180 200 220 138 152 176 176 176 34 40 46 46 46 u Goal 3 - To acquire and distribute timely, accurate information regarding relevant criminal justice legislation at both state and federal levels and to provide an effective mechanism for both legislative advocacy and related informational resources. Criminal Justice Commission Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Accurate and timely monitoring of criminal justice related federal and state legislative events/activities/results ! Liaison contact with Congress and staff, Legislators and staff (state and federal executives and staff), and legislative lobbyists and advocates ! Dissemination of criminal justice related legislative information and materials through meetings, publications, reports, and direct personal contact ! Representation and testimony at both federal and state legislative bodies regarding criminal justice related legislation JCA.2 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 122 140 150 160 160 345 400 440 440 440 186 260 312 320 340 123 148 160 160 160 Contact: Joseph R. Farmer, Program Manager Phone: 230-0252 A.R.S. 41-2402 Program Mission: To enhance and coordinate funded efforts to deter, investigate, prosecute, adjudicate and punish drug, violent crime and criminal street gang offenders. Program Description: The program administers the federally funded Edward Byrne Memorial State and Local Law Enforcement Assistance Drug Control and Systems Improvement Formula Grant Program, authorized under the Omnibus Crime Control and Safe Streets Act of 1968, 42 U.S.C. 3711, et. seq., to provide enhanced funding to state and local law enforcement and related agencies to carry out the purposes set forth in the Act and under A.R.S. §41-2402. The Arizona Criminal Justice Commission is the agency designated as the State Administrative Agency (SAA) for this program. In 1996 the Commission was also designated as the State Administrative Agency (SAA) for the Residential Substance Abuse Treatment Formula Grant Program enacted under the Violent Crime Control and Law Enforcement Assistance Act of 1994, Pub. L. 103-322, an amendment to the Omnibus Crime Control & Safe Streets Act (42 U.S.C 3711 et seq.) adding 42 U.S.C., Section 3796 ff--Residential Substance Abuse Treatment for State Prisoners, and for the Local Law Enforcement Block Grants Program enacted under the Omnibus Fiscal Year 1996 Appropriations Act, Public Law 104-134. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 500.0 226.7 6,029.7 8,511.8 1,247.5 0.0 4,519.8 6,194.3 1,391.0 0.0 6,486.7 7,936.8 Program Total 15,268.2 11,961.6 15,814.5 FTE Positions 5.5 5.0 5.0 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5 6 7 7 7 115 120 125 125 130 106 110 114 114 118 3,364 3,768 4,220 4,726 5,293 9,041 9,629 10,255 10,921 11,631 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 30 34 38 42 45 11,200 1,250 1,300 1,350 1,400 6 7 7 7 8 0 0 0 0 0 100% 100% 100% 100% 100% submitted and approved by funding authorities. ! Submissions for grant funding ENHANCED DRUG AND VIOLENT CRIME CONTROL Protection and Safety u Goal 1 - To effectively manage the acquisition, allocation and administration of local, state and federal grant funds to provide a high potential for significant productivity and impact on drug, violent and street gang crime in Arizona. Performance Measures ! Grants identified, applications PROGRAM SUMMARY General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Goals and Performance Measures: approved by the Arizona Criminal Justice Commission ! Grants awarded to applicant agencies by the Commission ! Arrests made by grant-funded task forces. ! Convictions reported by grantfunded prosecution projects. ! Grant agreements executed in a timely manner by Commission staff. ! Requests for training/technical assistance received and filled. ! On-site monitoring visits conducted by Commission staff. ! Telephone calls to and from subgrantees. ! Federal grantor agency conferences, workshops and planning sessions attended by Commission staff. ! Complaints received by Commissioners regarding actions by the Commission staff in the administration of subgrants. ! Complete, accurate reports submitted on or before due dates. JCA.3 PROGRAM SUMMARY CRIMINAL JUSTICE RECORDS IMPROVEMENT Contact: Jerry Hardt, Program Manager Phone: 230-0252 A.R.S. 41-2402 Program Mission: To design, develop and facilitate the implementation of a criminal justice records system in the State of Arizona that is current, complete, accurate and reliable. Program Description: This program is an ongoing, long-term effort to coordinate the process of criminal justice records information systems improvement through the development and implementation of a comprehensive criminal justice records improvement plan. Activities include, but are not limited to, encouraging and facilitating the development of common data standards among criminal justice agencies, facilitating the development and implementation of automated records systems and processes, encouraging and facilitating interagency cooperation and information sharing, and other activities intended to increase the accuracy, completeness, and timeliness of criminal justice and criminal history information. ($ Thousands) Funding and FTE Amounts: Criminal Justice Commission FY1997 Actual FY1998 Estimate FY1999 Estimate Page 573 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Estimate Estimate 0.0 0.0 0.0 1,343.0 0.0 0.0 265.8 987.5 0.0 0.0 190.2 1,486.2 Program Total 1,343.0 1,253.3 1,676.4 FTE Positions 1.5 3.0 3.0 Performance Measures ! Meetings conducted annually. ! Technology standards established JCA.4 proper agencies. ! Grant awards provided to the Commission by the various granting agencies. ! Applicants requesting funding. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3 4 4 4 4 3 4 4 4 4 47 50 55 55 55 FY 1997 Actual FY 1998 Expected 37 45 FY 1999 Expected 45 FY 2000 Expected FY 2001 Expected 45 45 u Goal 3 - To administer, monitor, and evaluate grant projects on a continual basis. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected 1 0 20 25 12 50 6 50 0 0 N/A N/A 100% N/A N/A PROGRAM SUMMARY A.R.S. 41-2405 (J) Program Mission: To provide the research and analytical support needed to enhance the ability of the Arizona Criminal Justice Commission, criminal justice agency executives, and public policy makers, to effectively respond to issues related to crime and the criminal justice system. FY 2001 Expected 36 36 45 45 45 45 45 45 45 45 30 45 45 45 45 The Arizona Statistical Analysis Center (SAC) is a statewide clearinghouse for criminal justice information and statistics. The SAC functions as a provider of technical assistance regarding issues, and as a research and study of critical issues and policies related to crime and the criminal justice system. The SAC also plays a key role supporting the activities of the Criminal Justice Commission. In addition, the SAC maintains close contact with the Bureau of Justice Statistics (BJS), the National Institute of Justice (NIJ), the Justice Research and Statistics Association (JRSA), SEARCH, and other federal agencies and national organizations with an interest in criminal justice research and study. ($ Thousands) Funding and FTE Amounts: FY1997 Actual agencies. ! Program progress and financial reports received on a quarterly basis from each grantee agency to monitor progress of project and ensure funding expenditure occurs prior to grant expiration date. ! Letters completed to notify agencies when they fail to report in a timely manner. 10 11 11 11 11 u Goal 4 - To introduce legislation to change/improve criminal history reporting as needed. Performance Measures ! Bills submitted to legislature. ! Bills passed by the legislature for FY 1997 Actual FY 1998 Expected 0 0 1 1 FY 1999 Expected 1 1 FY 2000 Expected FY 2001 Expected 1 1 1 1 the improvement of criminal history record reporting. coordinator in the counties annually. ! Decrease of total dispositions rejected in each county by the central repository. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2001 Expected 3 6 4 4 4 0% 5% 5% 5% 5% FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 48.4 0.0 25.0 0.0 164.2 0.0 31.3 0.0 156.9 Program Total 48.4 189.2 188.2 FTE Positions 2.0 3.5 4.0 Program Goals and Performance Measures: u Goal 1 - To implement and maintain an effective and relevant criminal justice research program. Performance Measures ! Studies/research projects u Goal 5 - To improve disposition reporting of each county to the central repository each year. Performance Measures ! Meetings coordinated by records FY 2001 Expected Program Description: improvement of criminal justice/history records. Performance Measures ! Site visits to grantee agencies. ! Assistance provided to grantee FY 2000 Expected Contact: Roy A. Holt, Assistant Director Phone: 230-0252 u Goal 2 - To develop a strategic/plan and allocation plans for utilization of available funds on an annual basis to assist in the completion of records plan. Performance Measures ! Grants awarded to agencies for FY 1999 Expected STATISTICAL ANALYSIS CENTER u Goal 1 - To apply for available funds from federal Justice Department agencies. FY 1997 Actual FY 1998 Expected as a result of the meetings. ! Data dictionary established Program Goals and Performance Measures: Performance Measures ! Grant applications forwarded to FY 1997 Actual proposed by internal and external customers. ! Studies/reports completed and published. ! Requests for completed research products from external customers. ! Public and media data requests processed. ! Legislative and policy-maker data requests processed. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 7 9 11 13 13 6 7 9 10 11 50 60 70 100 100 15 20 20 25 25 5 7 10 10 10 u Goal 6 - To establish and publish technology and data standards for criminal justice agencies of the state within 3 years. Page 574 Criminal Justice Commission Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS JCA.5 PROGRAM SUMMARY FY 1997 Actual Performance Measures CRIME VICTIMS PROGRAMS FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected assurances and fiscal management practices. Contact: Rita J. Yorke, Program Manager, Crime Victims Services Phone: 230-0252 u Goal 3 - To reduce the number of case errors due to rule misinterpretation. A.R.S. 41-2407; 41-2408 FY 1997 Actual Performance Measures ! Fair hearings requested by Program Mission: FY 1998 Expected N/A FY 1999 Expected 15 10 FY 2000 Expected 5 FY 2001 Expected 0 claimants. To administer the crime victim programs under the Commission's authority in a reliable and accurate manner which provides support to agencies that assist and compensate victims of crime. u Program Description: u u u u u The program administers the Arizona Crime Victim Compensation fund, the Arizona Crime Victim Assistance fund and the Office of Justice Programs, Office for Victims of Crime, Victims of Crime Act (VOCA), victim compensation grant as authorized in Section 1403 of VOCA, Public Law 98-473, as amended, codified at 42 U.S.C. 10603, et seq. The funds are disseminated statewide through a grant and formula allocation to public and private service providers and operational units which provide financial assistance, services and reimbursement to victims of crime. The program monitors victim-related legislation on both the federal and state level and disseminates this information to victims advocates. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 67.1 0.0 266.0 0.8 1,618.0 0.0 291.0 0.0 2,192.3 0.0 367.0 Program Total 333.1 1,909.8 2,559.3 FTE Positions 2.0 2.5 2.5 Program Goals and Performance Measures: u Goal 1 - To effectively manage the allocation and administration of state crime victim assistance funds to provide a high probability of relieving the impact of crime on crime victims. Performance Measures ! Applicants requesting funds. ! Grants awarded in a timely FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 50 30 55 30 55 30 55 30 55 30 5 5 15 15 25 25 30 30 30 30 5 15 25 30 30 manner to victim services providers. ! Site visits completed. ! Program audits reflecting no deficiencies. ! Program single audits reflecting compliance with Administrative Rules. u Goal 2 - To ensure Crime Victim Compensation Funds are awarded to eligible claimants. Performance Measures ! Continuity of administration in the 15 counties. ! Counties in which case reviews completed. ! Cases reviewed showing no deficiencies. ! Programs reviewed reflecting compliance with certified Protection and Safety FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 15 15 15 15 15 75% 80% 90% 95% 100% 75% 80% 90% 95% 100% N/A 80% 90% 95% 100% Criminal Justice Commission Page 575 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY FY 1997 Actual Performance Measures ! Mexican and US Border states AUTO THEFT AUTHORITY FY 1998 Expected N/A FY 1999 Expected N/A Baseline FY 2000 Expected N/A FY 2001 Expected N/A tracking stolen vehicles ATA Paul Mortensen, Executive Director Contact: Carolyn Brenner, Admin Scvs Officer 604-9034 u u u u u u A.R.S. 41-3451 Agency/Program Mission: To reduce vehicle theft through a statewide cooperative effort by supporting law enforcement investigation, prosecution and awareness programs. Agency/Program Description: Analyzes the methods of combating the problem of vehicle theft and promotes successful methods of reducing the number of vehicle thefts in Arizona. Funding is used to support law enforcement, prosecution, and public awareness programs designed to increase the effectiveness of auto theft investigation and prosecution, and programs designed to educate and assist the public in the prevention of auto theft. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 119.8 0.0 946.7 34.7 0.0 1,173.5 0.0 115.0 0.0 1,177.1 0.0 0.0 1,101.2 1,288.5 1,177.1 Capital Funds 0.0 0.0 0.0 Agency Total 1,101.2 1,288.5 1,177.1 FTE Positions 2.0 2.0 6.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To reduce the occurance of vehicles stolen throughout the state of Arizona by 10% a year. Performance Measures ! Vehicles stolen ! Vehicles recovered (Jan-Dec) ! Value of cars recovered (in FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,500 755 5.6 2,000 900 5.9 1,800 990 5.9 1,620 1,089 5.9 1,458 1,198 5.9 8,000 20,000 20,000 60,000 60,000 millions $) ! Arizonans reached by anti-theft messages u Goal 2 - To support the identification and apprehension of vehicle theft organizations and chop shops operations. Performance Measures ! Chop shops investigated ! Altered/switched VINs ! Agencies assisted FY 1997 Actual 24 135 170 FY 1998 Expected 80 135 187 FY 1999 Expected 120 131 205 FY 2000 Expected FY 2001 Expected 200 130 226 350 130 248 u Goal 3 - To support effective prosecution against vehicle theft organizations and perpetrators. Performance Measures ! Felony arrests ! Insurance fraud cases FY 1997 Actual 140 11 FY 1998 Expected 200 52 FY 1999 Expected 300 125 FY 2000 Expected 1,000 300 FY 2001 Expected 3,000 1,000 u Goal 4 - To implement the border interdiction program. Page 576 Auto Theft Authority Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures DEPARTMENT OF CORRECTIONS DCA Terry L. Stewart, Director Contact: Don L. Horne, Administrator 542-3460 Agency Mission: To serve and protect the people of Arizona by imprisoning those offenders legally committed to the Department and by providing community based supervision for those conditionally released. Agency Description: The Department serves and protects the people of the State by incarcerating inmates in correctional facilities, as well as supervising inmates upon their release. During incarceration, medical care and other health and welfare services are provided to inmates. In addition, programs such as work, education, training and substance abuse treatment are provided to inmates so they will have the opportunity to change their behavior and become law-abiding citizens upon their release. ($ Thousands) Agency Summary: FY1997 Actual Ø POLICY, MANAGEMENT & RESOURCE ALLOCATION FY1998 Estimate FY1999 Estimate 2,134.2 1,764.7 1,947.5 360,074.2 409,338.6 439,043.8 7,219.2 8,376.5 7,950.6 Ø INMATE HEALTH CARE RESOURCES Ø HUMAN MANAGEMENT 48,428.1 61,037.9 66,903.7 6,960.6 6,335.0 8,581.9 Ø AGENCY INFRASTRUCTURE AND Ø INSPECTIONS INVESTIGATIONS 19,736.8 19,015.7 20,873.6 7,243.2 7,076.1 7,961.9 CORRECTIONAL Ø ARIZONA INDUSTRIES (ACI) 13,382.2 16,380.2 16,984.1 Capital Funds 0.0 0.0 0.0 Agency Total 465,178.5 529,324.7 570,247.1 Ø Ø COMMUNITY CORRECTIONS PRISON OPERATIONS ! Compliance with security policies audited ! Ratio of inmate assaults per 1,000 inmates ! Prison population (excludes private prisons and county jails) ! Escapes per 1,000 inmates ! Institutional reports on functional areas inspected ! Prison units inspected ! Criminal investigations conducted ! Criminal investigations completed within 30 calendar days ! Elements rated satisfactory in most current evaluation conducted by Inspections Bureau as compared to elements previously rated unsatisfactory FY1997 Actual FY1998 Estimate FY1999 Estimate 409,231.7 18,483.9 20,046.9 17,416.0 461,269.4 26,775.4 27,034.1 14,245.8 518,704.1 14,767.5 22,575.2 14,200.3 465,178.5 529,324.7 570,247.1 Capital Funds 0.0 0.0 0.0 Agency Total 465,178.5 529,324.7 570,247.1 FTE Positions 8,729.4 9,125.9 10,065.9 Agency Goals and Key Performance Measures: u Goal 1 - To maintain effective custody and control over inmates in an environment that is safe and secure. Protection and Safety 85% 90% 95% 100% N/A 10 8.5 7.2 6.1 22,101 22,653 23,742 25,326 26,910 0 0 0 0 0 6 11 13 13 13 23 44 47 50 50 1,235 1,400 1,600 1,700 1,850 82% 85% 90% 95% 95% N/A 100% 100% 100% 100% Key Performance Measures ! Workable inmates (eligible to participate in work programs) ! Inmates assigned to all work programs (Institutional, IGA/Community Betterment and ACI) ! Workable inmates in all work programs FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 18,786 19,255 20,181 21,527 22,874 14,555 16,367 17,759 19,374 21,044 77.48% 85% 88% 90% 92% u Goal 3 - To provide educational programs for inmates that facilitate maximum participation and promote successful completion. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ($ Thousands) Funding and FTE Summary: Operating Funds Subtotal N/A u Goal 2 - To optimize inmate participation in work programs. Key Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Inmates assessed and determined to need mandatory educational services ! Inmates receiving mandatory education ! Inmates achieving 8th grade equivalency level 4,960 6,616 7,400 8,259 9,126 75% 100% 100% 100% 100% 3,360 3,730 4,140 4,595 5,049 u Goal 4 - To increase recruitment, retention and development of staff. Key Performance Measures ! Correctional Officer (CO) II candidates who accepted job offer as a result of all recruiting means Department of Corrections FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 1,577 2,156 3,102 2,048 1,521 Page 577 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Overall CO II loss rate ! Background investigations completed ! Background investigations completed within 30 calendar days of receipt ! Administrative investigations (major) ! Administrative investigations completed within 60 calendar days of receipt .256 .2706 .255 .239 .239 4,742 5,305 5,385 7,775 8,250 95% 95% 95% 95% 95% 380 400 420 440 460 38.1% 80% 80% 80% 80% ! WAN and LAN infrastructure completed ! Lawsuits where judgement was against ADC for medical indifference ! Average Arizona health services cost per inmate ! ADC average cost per inmate for all health services is below the National Consumer Price Index, Medical Inflator, average cost for all health services FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A 33% 33% 66% 100% FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 0 0 0 0 ! Offenders released to supervision during the fiscal year ! Offenders under community supervision ! Completion of prescribed number of contacts with offenders ! Collaborative contracts in place ! Offenders successfully completing community supervision ! Offenders returned to prison Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Laura Krause, Executive Administrator Phone: 542-3371 A.R.S. 41-1602 Program Description: This program determines current policy and future direction of the Department by tracking current issues challenging the Department and by providing direction for resolving issues related to legal services, legislative affairs, policy promulgation, employee relations, equal opportunity, public and internal information, inmate grievances, inmate disciplinary appeals, inmate extradition, strategic planning and budgeting and Total Quality Management efforts. ($ Thousands) Funding and FTE Amounts: FY1997 Actual 0 2,143 2,688 2,819 2,988 3,167 34% 27% 30% 33% 36% General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,134.2 0.0 0.0 0.0 1,764.7 0.0 0.0 0.0 1,947.5 0.0 0.0 0.0 Program Total 2,134.2 1,764.7 1,947.5 FTE Positions 32.0 32.0 34.0 Program Goals and Performance Measures: u Goal 7 - To maintain effective community supervision of offenders, facilitate their successful transition from prison to the community and return offenders to prison when necessary to protect the public. Key Performance Measures POLICY, MANAGEMENT & RESOURCE ALLOCATION To provide the overall leadership for the Arizona Department of Corrections by establishing policy, and managing and allocating resources consistent with the Department's mission to serve and protect the people of the State of Arizona. u Goal 6 - To provide cost-effective constitutionally mandated correctional health care. Key Performance Measures PROGRAM SUMMARY Program Mission: u Goal 5 - To improve Department operations through technology and innovation. Key Performance Measures DCA.1 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 6,026 8,136 9,258 10,098 11,100 10,355 10,700 11,100 11,400 11,900 N/A N/A 98% 99% 100% 3 5 5 5 5 65% 82% 84% 85% 86% 2,138 1,501 1,521 1,453 1,332 u Goal 1 - To respond to all disciplinary appeals and grievances filed by inmates in a timely manner. Performance Measures ! Disciplinary appeals filed by inmates ! Disciplinary appeals filed by inmates responded to within 20 calendar days ! Grievances filed by inmates ! Grievances filed by inmates responded to within 20 calendar days DCA.2 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 1,179 1,250 1,325 N/A N/A 100% 100% 100% N/A N/A N/A N/A 2,482 100% 2,631 100% 2,789 100% PROGRAM SUMMARY PRISON OPERATIONS Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Charles L. Ryan, Deputy Director Phone: 542-3894 A.R.S. 41-1602 Program Mission: To provide direction to Wardens, Deputy Wardens and Associate Deputy Wardens in the administration and operations of all prisons. Page 578 Department of Corrections Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Description: This program establishes prison operations; supervises prison Wardens, Deputy Wardens and Associate Deputy Wardens; administers prison budgets and staffing issues; reimburses county jails for housing inmates remanded to ADC; oversees centralized aspects of the management issues, systems and services, including security management, support services, inmate programs and private prisons. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 321,418.9 18,483.9 2,755.4 17,416.0 361,626.2 26,775.4 6,766.2 14,170.8 408,397.3 14,767.5 1,678.7 14,200.3 Program Total 360,074.2 409,338.6 439,043.8 FTE Positions 7,444.4 7,801.9 8,601.9 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u Goal 1 - To establish common operating systems linking all ADC facilities and enabling the input, storage and retrieval of all information related to inmate management and prison operations. FY 1997 Actual Performance Measures ! Institutions with FY 1998 Expected 0 FY 1999 Expected 25% FY 2000 Expected 50% FY 2001 Expected 100% 100% telecommunication capability DCA.2.2 SUBPROGRAM SUMMARY SECURITY OPERATIONS Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Charles L. Ryan, Deputy Director Phone: 542-3894 A.R.S. 41-1604 Subprogram Mission: To efficiently operate and maintain safe and secure prisons. This Program Contains the following Subprograms: 4 4 4 4 4 Subprogram Description: This subprogram provides oversight for inmate accountability, classification, transportation, employment, safety and discipline; ensures the delivery of essential services including food, clothing and housing, mail and property, commissary, education and health care; and maintains security systems, communications and facilities. Also included is the training, allocation, and management of security staff. Prison Operations Management Security Operations Support Services Inmate Programs Private Prisons ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY DCA.2.1 PRISON OPERATIONS MANAGEMENT Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Charles L. Ryan, Deputy Director Phone: 542-3894 A.R.S. 41-1602 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 204,071.8 1,000.0 1,744.6 17,144.4 227,178.0 1,000.0 472.6 13,834.2 255,742.4 1,000.0 0.0 13,834.2 Subprogram Mission: Program Total 223,960.8 242,484.8 270,576.6 To provide direction in the administration and operation of all prisons. FTE Positions 5,822.9 6,175.9 6,925.9 Subprogram Goals and Performance Measures: Subprogram Description: This subprogram establishes prison operations; supervises prison Wardens, Deputy Wardens and Associate Deputy Wardens; administers prison budgets and staffing issues; reimburses county jails for housing inmates remanded to ADC; oversees centralized aspects of the management issues, systems and services, including security management, support services, inmate programs and private prisons. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,497.8 0.0 0.0 0.0 3,528.7 0.0 0.0 0.0 3,783.6 0.0 0.0 0.0 Program Total 2,497.8 3,528.7 3,783.6 FTE Positions 42.0 44.0 53.0 Subprogram Goals and Performance Measures: Protection and Safety u Goal 1 - To ensure secure prisons. FY 1997 Actual Performance Measures ! Standardized security self- FY 1998 Expected 0 FY 1999 Expected 7 2 FY 2000 Expected FY 2001 Expected 2 2 audit instruments implemented DCA.2.3 SUBPROGRAM SUMMARY SUPPORT SERVICES Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Charles L. Ryan, Deputy Director Phone: 542-3894 A.R.S. 41-1604 Subprogram Mission: To provide administrative and technical support functions associated with inmate incarceration that support prison operations which cross subprogram areas of responsibility. Subprogram Description: This subprogram consists of fiscal management, central office Department of Corrections Page 579 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS classification, time computation and records, legal access, and family assistance services. In addition, Support Services includes fleet management, food service, warehouse, maintenance, commissary operations and privatization contract development. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FY1998 Estimate FY1999 Estimate 75,626.9 17,483.9 315.6 0.0 77,294.2 25,775.4 2,836.4 0.0 90,691.6 13,767.5 446.2 0.0 93,426.4 105,906.0 104,905.3 u Goal 1 - To optimize inmate participation in work programs. ! Inmates assigned to institutional work programs ! Inmates assigned to IGA/Community Betterment 1,034.0 1,004.0 972.0 Subprogram Goals and Performance Measures: u Goal 1 - To effectively utilize inmate transportation services. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Reduction in mileage related to N/A Baseline 5% 8% 11% movement of inmates within the Department ! Reduction in overtime paid to Correctional Officers when transporting inmates within the Department N/A Baseline 10% 15% 20% SUBPROGRAM SUMMARY To provide program opportunities to inmates in the areas of work, education, and substance abuse services designed to improve inmates skills and adaptability to legitimate societal requirements within institutions and subsequent to release. Subprogram Description: Inmate programs are established in accordance with applicable statutes mandating requirements for education and work, as well as within the scope of the Arizona Department of Corrections' goals in improving inmate behavior through remediation of issues regarding work-related task performance, academic and vocational skills, and intervention with behavior patterns involving substance dependence and abuse. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 12,200 13,656 14,702 16,072 17,497 1,180 1,298 1,428 1,571 1,714 functional literacy level and enrolled in program ! Inmates achieving 8th grade equivalency level ! Inmates achieving grade level equivalency to average monthly enrollment ! Inmates demonstrating competencies in vocational skill areas through certificate completion ! Average enrollment of inmates in unit based substance abuse programs FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5,600 6,216 6,900 7,659 8,417 3,360 3,730 4,140 4,595 5,049 N/A 90% 95% 95% 95% 468 503 541 581 625 846 939 1,042 1,157 1,271 SUBPROGRAM SUMMARY Subprogram Mission: Subprogram Mission: ($ Thousands) FY1997 Actual FY 2001 Expected PRIVATE PRISONS Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Charles L. Ryan, Deputy Director Phone: 542-3894 A.R.S. 41-1604, 1604.02 INMATE PROGRAMS Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Charles L. Ryan, Deputy Director Phone: 542-3894 A.R.S. 41-1604, 1604.02 Funding and FTE Amounts: FY 2000 Expected FY 1997 Actual Performance Measures DCA.2.5 DCA.2.4 FY 1999 Expected u Goal 2 - To provide a full range of eduction programs for inmates covering functional literacy, high school equivalency attainment, special needs education, in a manner that facilitates maximum participation and promotes successful completion. ! Inmates assessed below FTE Positions FY 1998 Expected FY 1997 Actual Performance Measures FY1998 Estimate FY1999 Estimate 26,842.0 0.0 695.2 271.6 34,027.2 0.0 3,457.2 336.6 36,772.2 0.0 1,232.5 366.1 Program Total 27,808.8 37,821.0 38,370.8 FTE Positions 533.5 567.0 635.0 To develop private prison contracts and provide oversight to monitor their safe, secure, and cost effective operation. Subprogram Description: This subprogram manages private prison contracts including the conceptual development, proposal evaluation, contract negotiations, and contract maintenance functions. Oversight responsibilities of the private prison will be conducted through a Department unit stationed at each private prison to monitor the operations, management of inmates, delivery of inmate services, clearance of contractor personnel and payment of fees to the contractor consistent with the terms of the contract. In addition, the monitoring unit will perform duties outlined in statute which may not be delegated to the private prison contractor such as inmate discipline, inmate classification, and management of the inmate grievance process. The monitoring units will be supervised by the Manager, Private Prison Operations. Subprogram Goals and Performance Measures: Page 580 Department of Corrections Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 7,219.2 0.0 0.0 0.0 8,376.5 0.0 0.0 0.0 7,950.6 0.0 0.0 0.0 12,415.8 0.0 0.0 0.0 19,598.1 0.0 0.0 0.0 21,407.5 0.0 0.0 0.0 Program Total 7,219.2 8,376.5 7,950.6 FTE Positions 163.0 163.0 157.0 Program Total 12,415.8 19,598.1 21,407.5 This Program Contains the following Subprograms: FTE Positions 12.0 11.0 16.0 4 Community Corrections Management 4 Community Supervision Subprogram Goals and Performance Measures: u Goal 1 - To monitor the performance of the private prisons to determine compliance with contract provisions. FY 1997 Actual Performance Measures ! Private prisons monitored (completion of ADC 5-year bed plan may result in changes to the projected number of private prisons) ! Non-compliance issues addressed/corrected within time frames FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2 3 6 6 6 100% 100% 100% 100% 100% Subprogram Mission: u Goal 2 - To manage the inmate population at private prisons in order to permit the state to take full advantage of cost savings offered by the terms of the contract. Performance Measures ! Private prisons where the per diem is based on the level of occupancy ! Average daily population at prisons where per diem is based on the level of occupancy ! Private prisons where the per diem is based on a fixed bed cost ! Average daily population at prisons where per diem is based on a fixed bed cost DCA.3 SUBPROGRAM SUMMARY DCA.3.1 COMMUNITY CORRECTIONS MANAGEMENT Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Nancy E. Hughes, Assistant Director Phone: 255-4232 A.R.S. 41-1604 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected Subprogram Description: FY 2001 Expected 2 2 5 5 5 99% 99% 99% 99% 99% N/A 0 1 1 95% 96% 1 97% To maintain public protection through effective release processing and supervision of offenders released to the community under supervision. Community Corrections consists of assisting inmates to lawfully transition into society and identifying and returning to prison those offenders who seriously violate conditions of supervision and represent a threat to public safety. The functions include community supervision and return to custody. ($ Thousands) Funding and FTE Amounts: FY1997 Actual 1 98% General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 162.3 0.0 0.0 0.0 210.0 0.0 0.0 0.0 157.4 0.0 0.0 0.0 Program Total 162.3 210.0 157.4 FTE Positions 4.0 4.0 4.0 PROGRAM SUMMARY COMMUNITY CORRECTIONS Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Nancy E. Hughes, Assistant Director Phone: 542-4232 A.R.S. 41-1604 Subprogram Goals and Performance Measures: u Goal 1 - To access adequate transition services for offenders released to supervision or assigned to pre-release programs. Program Mission: To maintain public protection through effective release processing and supervision of offenders released to the community under supervision. Program Description: Community corrections consists of assisting inmates to lawfully transition into society and identifying and returning to prison those offenders who seriously violate conditions of supervision and represent a threat to public safety. The functions include community supervision and return to custody. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Protection and Safety FY1998 Estimate FY1999 Estimate FY 1997 Actual Performance Measures ! Collaborative contracts in place ! Referrals receiving follow-up services ! Offenders receiving substance abuse transition services DCA.3.2 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3 5 5 5 5 N/A 100% 100% 100% 100% 1,800 1,800 2,500 3,000 3,200 SUBPROGRAM SUMMARY COMMUNITY SUPERVISION Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Nancy E. Hughes, Assistant Director Phone: 255-4232 A.R.S. 41-1609.1 Department of Corrections Page 581 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY1997 Actual Subprogram Mission: To maintain public protection through effective release processing and supervision of offenders released to the community. Subprogram Description: Staff conduct pre-placement and employment investigations; complete accurate release authorization paperwork; complete risk assessments for the purpose of defining minimum levels of contact; monitor and supervise offenders on parole, work furlough, administrative releases and Interstate Parole; provide transitional services; investigate possible violations of conditions of release; sanction violations of conditions of release; and provide due process to those facing revocation of supervision. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 7,056.9 0.0 0.0 0.0 8,166.5 0.0 0.0 0.0 7,793.2 0.0 0.0 0.0 Program Total 7,056.9 8,166.5 7,793.2 FTE Positions 159.0 159.0 153.0 Subprogram Goals and Performance Measures: u Goal 1 - To effectively release, supervise and monitor offenders under release supervision in the community. FY 1997 Actual Performance Measures ! Offenders released to supervision during the fiscal year ! Offenders under community supervision ! Completion of prescribed number of contacts with offenders ! Offenders successfully completing community supervision ! Offenders successfully completing community supervision ! Offenders returned to prison DCA.4 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 6,026 8,136 9,258 10,098 11,100 10,355 10,700 11,100 11,400 11,900 N/A N/A 98% 99% 100% 3,917 6,672 7,777 8,583 9,546 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 82% 84% 85% 86% 2,138 1,501 1,521 1,453 1,332 PROGRAM SUMMARY INMATE HEALTH CARE Contact: Terry L. Stewart, Director Phone: 255-5497 Contact: Dr. Thomas W. Lutz, Deputy Director Phone: 255-4222 A.R.S. 31-201.01 61,037.9 0.0 0.0 0.0 66,903.7 0.0 0.0 0.0 Program Total 48,428.1 61,037.9 66,903.7 FTE Positions 699.0 733.0 810.0 This Program Contains the following Subprograms: 4 4 4 4 4 4 Inmate Health Care Management Medical Services Dental Services Mental Health Services Nursing Pharmacy SUBPROGRAM SUMMARY DCA.4.1 INMATE HEALTH CARE MANAGEMENT Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Dr. Thomas W. Lutz, Deputy Director Phone: 255-4222 A.R.S. 31-201.01 Subprogram Mission: To provide constitutionally mandated health care to inmates in the custody of the Arizona Department of Corrections. Subprogram Description: This subprogram provides health care to inmates including medical, dental, mental health, nursing and pharmaceutical services through the management of agency services and oversight of private treatment facilities. ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,768.9 0.0 0.0 0.0 3,242.8 0.0 0.0 0.0 Program Total 2,285.1 2,768.9 3,242.8 FTE Positions 83.0 83.0 90.2 u Goal 1 - To contain health care costs. Program Description: This program provides health care to inmates including medical, dental, mental health, nursing and pharmaceutical services through the management of agency services and oversight of private treatment facilities. ($ Thousands) Funding and FTE Amounts: FY1998 FY1999 Estimate Subprogram Goals and Performance Measures: To provide constitutionally mandated health care to inmates in the custody of the Arizona Department of Corrections. FY1997 FY1998 Estimate 2,285.1 0.0 0.0 0.0 Program Mission: Page 582 FY1999 Estimate 48,428.1 0.0 0.0 0.0 FY1997 Actual 65% FY1998 Estimate Performance Measures ! Average Arizona health services cost per inmate ! ADC average cost per inmate for all health services is below the Consumer Price Index, Medical Inflator, average cost for all health services FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,143 2,688 2,819 2,988 3,167 34% 27% 30% 33% 36% FY1999 Department of Corrections Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Average cost per inmate for u Goal 2 - To achieve accreditation with the National Commission on Correctional Health Care standards. FY 1997 Actual Performance Measures ! Health units at prison FY 1998 Expected N/A FY 1999 Expected N/A DCA.4.3 FY 2000 Expected 33% 1,273 1,632 1,693 1,795 1,903 medical care 66% FY 2001 Expected 100% complexes achieving accreditation u Goal 3 - To effectively utilize allocated Inmate Health Services resources. SUBPROGRAM SUMMARY DENTAL SERVICES Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Dr. Thomas W. Lutz, Deputy Director Phone: 255-4222 A.R.S. 31-201.01 Subprogram Mission: FY 1997 Actual Performance Measures ! Medical staff certified/licensed DCA.4.2 FY 1998 Expected 100% 100% FY 1999 Expected FY 2000 Expected 100% 100% FY 2001 Expected 100% Subprogram Description: SUBPROGRAM SUMMARY MEDICAL SERVICES Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Dr. Thomas W. Lutz, Deputy Director Phone: 255-4222 A.R.S. 31-201.01 This subprogram provides dentally necessary dental services including diagnostic, oral surgery, preventive, restorative, periodontic, endodontic and prosthetic dentistry, excluding permanent crowns/bridges, orthodontia, aesthetic dentistry and implants, through an established priority system. All dental services are provided by ADC staff and/or referred for specialist consultation and treatment, when necessary. Subprogram Mission: FY1997 Actual Subprogram Description: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds This subprogram provides individualized medical treatment plans to Arizona Department of Corrections inmates in accordance with the correctional community standard of care as provided by a managed health care delivery system. ($ Thousands) FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 28,396.6 0.0 0.0 0.0 36,905.8 0.0 0.0 0.0 39,233.8 0.0 0.0 0.0 Program Total 28,396.6 36,905.8 39,233.8 FTE Positions 104.5 110.5 154.3 FY 1999 Expected FY 2000 Expected FY 2001 Expected 16,575 17,403 18,621 19,738 64,346 68,207 71,617 76,630 81,228 79,983 84,782 89,020 95,251 100,966 0 0 0 0 0 ! Annual increase or decrease in ADC average cost per prisoner Protection and Safety 20.4 28 4 FY 2000 Expected 6 3,294.8 3,414.0 4,490.5 FTE Positions 62.5 67.5 75.0 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 149.22 150.71 152.22 153.74 155.28 0 1% 1% 1% 1% 55% 56% 57% 58% 59% FY 1997 Actual SUBPROGRAM SUMMARY MENTAL HEALTH SERVICES Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Dr. Thomas W. Lutz, Deputy Director Phone: 255-4222 A.R.S. 31-201.01 Subprogram Mission: To provide a constitutionally mandated standard of mental health care to inmates in the custody of the Arizona Department of Corrections. u Goal 2 - To effectively utilize allocated Inmate Health Services resources. FY 1999 Expected Program Total DCA.4.4 FY 1998 Expected FY 1998 Expected 4,490.5 0.0 0.0 0.0 dental care ! Increase in average cost for dental care ! Below service fees in national survey of dental fees 15,637 FY 1997 Actual 3,414.0 0.0 0.0 0.0 ! Average cost per inmate for for medical care submitted by inmates ! Medical visits that do not require an HNR ! Medical encounters Performance Measures 3,294.8 0.0 0.0 0.0 Performance Measures ! Health Need Requests (HNRs) ! Court cases where medical services has been found to be indifferent to medical needs FY1999 Estimate u Goal 1 - To effectively utilize dental health services resources. u Goal 1 - To provide medically necessary health care to inmates. FY 1997 Actual FY1998 Estimate Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: Performance Measures ($ Thousands) Funding and FTE Amounts: To provide constitutionally mandated standard of medical care to inmates. Funding and FTE Amounts: To provide constitutionally mandated standard of dental care to inmates. Subprogram Description: FY 2001 Expected 6 This subprogram provides necessary mental health services including crisis intervention, individual treatment, group treatment, psychotropic medication, psychological/psychiatric assessment, Department of Corrections Page 583 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS mental health classification, hospitalization, involuntary mental health treatment, consultations to other ADC staff, discharge planning, case management, and sex offender treatment. All mental health services are provided by ADC staff with the exception of dangerous and acutely mentally ill females and minors who can be referred to the Arizona State Hospital per statutory provisions. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 207,464 213,687 220,829 235,532 250,263 N/A N/A 90% 95% 100% N/A N/A 75% 85% 95% FY 1997 Actual Performance Measures ! HNRs triaged by Nursing for all disciplines ! HNRs collected between 0200 and 0400 hours ! HNRs triaged within 2 hours of collections ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate DCA.4.6 FY1999 Estimate 7,431.9 0.0 0.0 0.0 9,083.0 0.0 0.0 0.0 10,008.4 0.0 0.0 0.0 Program Total 7,431.9 9,083.0 10,008.4 FTE Positions 164.5 170.0 179.5 SUBPROGRAM SUMMARY PHARMACY Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Dr. Thomas W. Lutz, Deputy Director Phone: 255-4222 A.R.S. 31-201.01 Subprogram Mission: To provide quality pharmacy care to inmates. Subprogram Goals and Performance Measures: Subprogram Description: u Goal 1 - To meet the increasing number of inmates requiring general mental health services and specialized programs. The pharmacy subprogram dispenses prescriptions; conducts clinical interventions including chart reviews to screen for drug interactions, duplicate therapies, appropriate therapies, and monitoring; conducts intake screening and provides discharge medications; provides drug information regarding dosage, interactions and selections; responsible for the operational distribution and accountability for drugs and drug supplies; conducts inventory management including purchasing of drugs and drug supplies, monitoring of the Minnesota Multi-State Contracting Alliance for Pharmacy contract; responsible for the proper disposal of overstocks and out of date drugs and proper storage of drugs and security; compliance with federal and state regulations and laws; and utilizes resources in the most cost-effective manner. FY 1997 Actual Performance Measures ! Average cost of mental health FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 323.55 400.96 422.30 443.42 465.59 260 265 271 276 281 services per inmate ! Admissions for treatment or evaluation to the Alhambra Behavioral Health Treatment Facility DCA.4.5 SUBPROGRAM SUMMARY NURSING Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Dr. Thomas W. Lutz, Deputy Director Phone: 255-4222 A.R.S. 31-201.01 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds This subprogram provides individualized nursing care to Arizona Department of Corrections inmates in accordance with the correctional community standard of care as provided by a managed health care delivery system. ($ Thousands) FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,851.0 0.0 0.0 0.0 3,958.4 0.0 0.0 0.0 4,330.1 0.0 0.0 0.0 5,598.1 0.0 0.0 0.0 Program Total 4,168.7 4,907.8 5,598.1 FTE Positions 44.5 49.0 53.0 2,851.0 3,958.4 4,330.1 Subprogram Goals and Performance Measures: u Goal 1 - To establish a minimal level of clinical pharmacy services. Performance Measures ! Complex pharmacies that have ! ! Program Total ! FTE Positions 240.0 253.0 258.0 Subprogram Goals and Performance Measures: Page 584 ! drug information leaflets for chronic diseases available Inmate requests for pharmacy information Responses sent to inmates for pharmaceutical information Disease states identified for monitoring Disease states monitored ! Inmates with appropriate u Goal 1 - To maintain accurate processing of Health Needs Requests (HNRs). FY1999 Estimate 4,907.8 0.0 0.0 0.0 To provide constitutionally mandated standard of nursing care to inmates. Subprogram Description: FY1998 Estimate 4,168.7 0.0 0.0 0.0 Subprogram Mission: Funding and FTE Amounts: ($ Thousands) Funding and FTE Amounts: FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 100% 100% 100% 100% N/A 80 88 98 110 N/A 100 100 100 100 N/A 5 8 11 14 N/A 100% 100% 100% 100% N/A 95% 95% 95% 95% medication control Department of Corrections Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 - To maintain the timely delivery of routine prescriptions to the distribution point within the prison complex. Performance Measures ! Routine prescriptions filled ! Routine prescriptions delivered FY 1997 Actual Performance Measures ! Employees in professional FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 660,000 660,000 660,000 660,000 660,000 90% 90% 90% 90% 90% within 24 hours DCA.5 To provide overall human resources leadership and administrative support to ensure that the Department is able to attract, develop and maintain qualified and informed professional staff to carry out the mission of the Department. Program Description: This program provides personnel services, employee recruitment, policy development, research, staff development and training, occupational health services and management of the Correctional Officers Training Academy. ($ Thousands) Funding and FTE Amounts: FY1998 Estimate FY1999 Estimate 6,960.6 0.0 0.0 0.0 6,335.0 0.0 0.0 0.0 8,581.9 0.0 0.0 0.0 6,960.6 6,335.0 8,581.9 96.0 99.0 136.0 Program Goals and Performance Measures: u Goal 1 - To increase the recruitment of Correctional Officers. Performance Measures ! Authorized Correctional Officer FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5,026.9 5,245.9 5,905.9 6,362.9 6,362.9 .256 1,948 .2706 2,156 .255 3,102 .239 2,048 .239 1,521 (CO) II FTEs ! Overall CO II loss rate ! Correctional Officer II FTEs that need to be filled. (Future year FTE requirements are based on the currently adopted GOSPB bed plan which is unlikely to meet the Department's projected bed requirements) ! Applicant contacts required to fill CO II FTEs ! Applications received and processed ! CO II applicants tested ! CO II candidates who accepted job offer as a result of all recruiting means 7,792 8,624 12,408 8,192 6,084 5,844 6,468 9,306 6,144 4,563 2,922 1,577 3,234 2,156 4,653 3,102 3,072 2,048 2,282 1,521 u Goal 2 - To provide mandatory programs and professional development programs to meet the increasing requirements of the Department. Protection and Safety FY 2001 Expected 1,566 1,600 1,700 1,700 1,700 1 1 1 1 1 DCA.6 PROGRAM SUMMARY Program Mission: Program Mission: FTE Positions FY 2000 Expected AGENCY INFRASTRUCTURE HUMAN RESOURCES MANAGEMENT Program Total FY 1999 Expected Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Michael J. Smarik, Assistant Director Phone: 542-3525 A.R.S. 41-1604 Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Sharon Mayes, Assistant Director Phone: 542-5820 A.R.S. 41-1604 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1998 Expected development programs ! New employee development programs provided PROGRAM SUMMARY FY1997 Actual FY 1997 Actual To provide planning, oversight and support services to the Department in the areas of finance, information technology, prison construction and renovation. Program Description: This program establishes and provides services for financial matters; coordinates facility activation, prison construction, renovation and remodeling, and capital renewal; provides and maintains radio equipment and communication networks; and manages and maintains computer resources and their products. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 18,750.0 0.0 986.8 0.0 17,953.9 0.0 986.8 75.0 19,886.8 0.0 986.8 0.0 Program Total 19,736.8 19,015.7 20,873.6 FTE Positions 96.0 96.0 109.0 Program Goals and Performance Measures: u Goal 1 - To provide new and/or enhanced computer equipment and/or application software to meet constantly changing management information needs. Performance Measures ! ADC computers and automated systems that are Year 2000 compliant ! Electronic medical record modules installed each year ! Electronic pharmacy modules installed each year DCA.7 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 25% 75% 100% N/A 0 33% 66% 100% N/A 0 20% 100% N/A N/A PROGRAM SUMMARY INSPECTIONS AND INVESTIGATIONS Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Gary Phelps, Assistant Director Phone: 542-3723 A.R.S. 41-1604 Program Mission: Department of Corrections Page 585 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To promote Department safety and security by conducting administrative and criminal investigations and performance inspections. FY1997 Actual Program Description: This program conducts administrative investigations that help ensure the hiring and retention of professional staff; conducts criminal investigations of inmates, staff and others that support successful prosecution and/or effective application of discipline; develops Security Threat Group information to support management of inmates and investigative activities, and provides Central Communications and building security. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1999 Estimate 4,320.7 0.0 2,922.5 0.0 4,175.2 0.0 2,900.9 0.0 5,036.3 0.0 2,925.6 0.0 7,243.2 7,076.1 7,961.9 104.0 106.0 ($ Thousands) Funding and FTE Amounts: 123.0 This Program Contains the following Subprograms: 4 Inspections and Investigations Management 4 Criminal and Administrative Investigations 4 Inspections General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Mission: To promote Department safety and security by conducting administrative and criminal investigations and performance inspections. Subprogram Description: This subprogram conducts administrative investigations that help ensure the hiring and retention of professional staff; conducts criminal investigations of inmates, staff and others that support successful prosecution and/or effective application of discipline; develops Security Threat Group information to support management of inmates and investigative activities, and provides Central Communications and building security. FY1999 Estimate 357.2 0.0 2,922.5 0.0 239.0 0.0 2,900.9 0.0 309.1 0.0 2,925.6 0.0 Program Total 3,279.7 3,139.9 3,234.7 FTE Positions 8.0 7.0 9.0 Subprogram Goals and Performance Measures: u Goal 1 - To improve the timeliness of investigations. FY 1997 Actual Performance Measures ! Criminal investigations FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,235 1,400 1,600 1,700 1,850 conducted ! Criminal investigations completed within 30 calendar days 82% 85% 90% 95% 95% ! Administrative investigations 380 400 420 440 460 (major) ! Administrative investigations completed within 60 calendar days of receipt 38.1% 80% 80% 80% 80% DCA.7.2 SUBPROGRAM SUMMARY DCA.7.1 INSPECTIONS AND INVESTIGATIONS MANAGEMENT Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Gary Phelps, Assistant Director Phone: 542-3723 A.R.S. 41-1604 FY1998 Estimate SUBPROGRAM SUMMARY CRIMINAL AND ADMINISTRATIVE INVESTIGATIONS Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Gary Phelps, Assistant Director Phone: 542-3723 A.R.S. 41-1604 Subprogram Mission: To promote Department safety and security by conducting administrative, criminal and special investigations of inmates and others who commit offenses against prison operations. Subprogram Description: This subprogram conducts administrative investigations that help ensure the hiring and retention of professional staff; conducts criminal and special investigations of inmates, staff and others that support successful prosecution and/or effective application of discipline; develops Security Threat Group information to support management of inmates and investigative activities, provides Central Communications and building security and identifies Security Threat Groups in the system. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 3,567.2 0.0 0.0 0.0 3,531.1 0.0 0.0 0.0 4,233.6 0.0 0.0 0.0 Program Total 3,567.2 3,531.1 4,233.6 FTE Positions 87.0 89.0 102.0 Subprogram Goals and Performance Measures: Page 586 Department of Corrections Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 - To maintain effective custody and control over inmates in an environment that is safe and secure for staff and inmates. FY 1997 Actual Performance Measures ! Inmates on escape status from ! ! ! ! ADC Inmates on escape status who were arrested Inmates interviewed who fit the gang profile Inmates identified for Gang Related Association New Security Threat Group certifications signed by the Director each year FY 1998 Expected FY 1999 Expected FY 2000 Expected FY1997 Actual FY 2001 Expected 90 85 81 77 73 N/A 5% 5% 5% 5% N/A 950 1,100 1,200 1,300 1,400 700 825 900 975 3 3 3 3 3 u Goal 2 - To increase recruitment, retention and development of staff. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 4,742 5,305 5,385 7,775 8,250 95% 95% 95% 95% 95% FY 1997 Actual Performance Measures ! Background investigations completed ! Background investigations General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 396.3 0.0 0.0 0.0 405.1 0.0 0.0 0.0 493.6 0.0 0.0 0.0 Program Total 396.3 405.1 493.6 FTE Positions 9.0 10.0 12.0 Subprogram Goals and Performance Measures: u Goal 1 - To complete prison (entity), system, and Central Office inspections that will foster effective performance, in accordance with statutes, rules and policies. FY 1997 Actual Performance Measures ! Reports on functional areas inspected ! Prison units inspected DCA.8 completed within 30 calendar days of receipt DCA.7.3 ($ Thousands) Funding and FTE Amounts: FY 1998 Expected FY 2000 Expected FY 1999 Expected FY 2001 Expected 6 11 13 13 13 23 44 47 50 50 PROGRAM SUMMARY ARIZONA CORRECTIONAL INDUSTRIES (ACI) SUBPROGRAM SUMMARY INSPECTIONS Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Gary Phelps, Assistant Director Phone: 542-3723 A.R.S. 41-1604 Contact: Terry L. Stewart, Director Phone: 542-5497 Contact: Charles L. Ryan, Deputy Director Phone: 542-3894 A.R.S. 41-1623 Program Mission: Subprogram Mission: To promote Department effectiveness by conducting inspections and audits. To develop and manage revenue-generating work activities in state correctional institutions which combat idleness and develop good working habits. Subprogram Description: Program Description: This subprogram conducts annual inspections and audits of entities (prison complexes). Performance of systems and Department staff functions are also inspected and audited. There are six types of inspections conducted by this subprogram. They include: 1) Performance Inspections; which determine if activity complies with requirements and achieves a desired objective; 2) Compliance Inspections; which determine if procedural and policy requirements are being met; 3) Systems Inspections; which determine if a system operates as required; 4) Financial Business Inspections; which determine if financial and business activities comply with Department, State, and generally accepted accounting practices for governmental entities; 5) Ad Hoc/Limited Scope Inspections; which determine if an activity or management practice is being conducted as required; and 6) Operational Inspections; which determine if an operational activity/function is working as required. In addition, similar activities/functions may be compared and operating requirements and environment may be evaluated. Arizona Correctional Industries (ACI) is an integral component of the overall Arizona Department of Corrections prison work program. ACI operates as a fiscally self-sufficient enterprise and provides business and industry activities which trains and employs inmates in jobs that reflect employment found in the community. The industries or enterprises are conducted for the employment of inmates in the manufacture or production of articles or products as needed for the construction, operation, maintenance or use of any office, department, institution or agency supported in whole or in part by a state or its political subdivisions or for sale to the public. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 13,382.2 0.0 0.0 0.0 16,380.2 0.0 0.0 0.0 16,984.1 0.0 Program Total 13,382.2 16,380.2 16,984.1 FTE Positions 95.0 95.0 95.0 Program Goals and Performance Measures: u Goal 1 - To increase the number of inmates employed by ACI. Protection and Safety Department of Corrections Page 587 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Average workable inmates; nonWIPP (Work Incentive Pay Plan) per month ! Average inmates employed by ACI per month FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 6.9% 7% 7.55% 7.55% 7.55% 1,177 1,413 1,629 1,731 1,833 u Goal 2 - To increase the number of new industries operated by ACI. FY 1997 Actual Performance Measures ! Industries maintained/not lost ! New industries u Page 588 FY 1998 Expected 30 2 u u u FY 1999 Expected 32 2 u 34 2 FY 2000 Expected 36 2 FY 2001 Expected 38 2 u Department of Corrections Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY DRUG AND GANG PREVENTION RESOURCE CENTER DGP Gail Chadwick, Director Contact: Gail Chadwick, Director 727-5015 A.R.S. 41-617 Agency/Program Mission: To help organizations, individuals, neighborhoods and communities decrease drug and gang problems. Agency/Program Description: The Arizona Drug and Gang Prevention Resource Center is a statewide resource system that assists agencies, organizations, coalitions and individuals in their community drug and gang prevention activities. The Center functions under the legislation that authorizes the Drug and Gang Policy Council, fulfilling the mandate to provide an annual statewide inventory of public funding expended through state agencies for the purposes of drug and gang prevention, education and treatment. The Center also manages an information clearinghouse (literature distribution; video, book and materials loans; and special search requests), provides training and technical assistance to communities and schools, and addresses evaluation of drug and gang prevention programs through facilitating development of outcome evaluation models for the State. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 135.0 0.0 0.0 205.2 160.0 0.0 0.0 207.5 135.0 0.0 135.0 365.2 342.5 Capital Funds 0.0 0.0 0.0 Agency Total 135.0 365.2 342.5 FTE Positions 3.7 4.6 3.7 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To provide drug and gang prevention services to communities, schools and government agencies. FY 1997 Actual Performance Measures ! Drug and gang service requests FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,450 1,550 1,650 1,750 165,203 175,000 185,000 200,000 225,000 26,500 28,000 29,500 1,360 completed ! Drug and gang prevention materials disseminated ! People impacted (direct and indirect) by drug and gang prevention services 23,846 25,000 u Goal 2 - To facilitate state level policy analysis by providing research and drug and gang program information to the Drug and Gang Policy Council. Performance Measures ! Identify effective (research-based) FY 1997 Actual FY 1998 Expected N/A FY 1999 Expected 25 35 FY 2000 Expected 45 FY 2001 Expected 55 drug and gang prevention programs u Protection and Safety u u u u u Drug and Gang Prevention Resource Center Page 589 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY Key Performance Measures DEPARTMENT OF EMERGENCY AND MILITARY AFFAIRS MAA Major General Glen Van Dyke, Adjutant General Contact: Renee Dudden, Budget Analyst 267-2813 Agency Mission: To promote, protect and defend the peace, health and safety of the citizens of Arizona, and to respond to a disaster of national emergency declared by the President or Congress. Agency Description: The Department of Emergency and Military Affairs is divided into four programs: Administration, Emergency Management, Army National Guard and Air National Guard. The Administration program coordinates the activities of the other programs. It provides overall financial, contracting, personnel and property management actions. The Emergency Services program prepares and coordinates emergency response plans for the state. The Army National Guard and Air National Guard programs each develop, train, and sustain a military force for the protection of life, property, preservation of peace, maintenance of order, and public safety. FY1997 Actual Ø ADMINISTRATION Ø ARMY NATIONAL GUARD Ø AIR NATIONAL GUARD Ø EMERGENCY MANAGEMENT FY1998 Estimate FY1999 Estimate 4,296.4 6,780.5 5,739.3 13,172.4 15,679.6 13,087.1 4,846.6 5,161.7 4,645.5 29,649.3 58,457.3 17,297.4 Capital Funds 0.0 0.0 0.0 Agency Total 51,964.7 86,079.1 40,769.3 ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 13,229.2 47.7 6,508.0 32,179.8 14,060.8 847.7 9,332.0 61,838.6 11,260.1 47.7 4,391.7 25,069.8 51,964.7 86,079.1 40,769.3 Capital Funds 0.0 0.0 0.0 Agency Total 51,964.7 86,079.1 40,769.3 FTE Positions 441.5 438.5 439.5 Operating Funds Subtotal ! Facilities rated unsatisfactory on the National Guard Bureau Installation Status Report (ISR) ! New net revenues earned 47% 57% 60% N/A N/A N/A 75K 100K 100K 100K ! Acres rotated to enhance mission sustainment ! Work orders completed in 14 days 0 871 1323 837 367 35% 40% 75% 95% 95% u Goal 2 - To reduce the impact of emergencies and disasters through comprehensive planning, training, and exercise programs as measured by the Capability Assessment of Readiness Report. Key Performance Measures ! Increase preparedness CAR rating Agency Goals and Key Performance Measures: u Goal 1 - To provide quality training areas and work environments. FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 2.27 2.38 Key Performance Measures 2.63 2.76 ! FTE fully trained within one year of employment ! Units at Regular Readiness Levels (days to train) ! Non-FSP units with 65% or greater of soldiers Duty Military Occupation Skill Qualified (DMOSQ) ! FSP units with 75% or greater of soldier Duty Military Occupational Skill Qualified (DMOSQ) MAA.1 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A >60% >70% >80% >90% 18 21 21 23 24 15 16 17 18 18 6 6 6 6 6 PROGRAM SUMMARY ADMINISTRATION Contact: Major General Glen W. Van Dyke, Adjutant General Phone: 267-2710 A.R.S. 26-111 Program Mission: To provide leadership and support resources to all elements of the department. Program Description: This program provides agency-wide direction, oversight and support services. The Office of Resource Management directs all support services for state activities. The United States Property and Fiscal Office provides overall support for federal activities. The Support Personnel Management Office provides personnel services for federal activities. In addition, this program includes State Active Duty, Project Challenge, and Strength Management support. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Page 590 2.50 u Goal 3 - To achieve and maintain training readiness to be capable of executing national, state and community missions to standards. ($ Thousands) Agency Summary: FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected Department of Emergency and Military Affairs FY1998 Estimate FY1999 Estimate Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 2,050.7 0.0 0.0 2,245.7 3,911.5 0.0 1,124.0 1,745.0 3,883.1 0.0 0.0 1,856.2 Program Total 4,296.4 6,780.5 5,739.3 FTE Positions 80.5 78.5 79.5 identify trends using RMIS ! Program managers with access FY 1997 Actual Performance Measures ! Monthly reconciliations with 4 Central Administration 4 Special Projects ! SUBPROGRAM SUMMARY CENTRAL ADMINISTRATION Contact: John A. McMurdie, Resource Manager Phone: 267-2730 A.R.S. ! 26-102, 26-112, 26-156 ! Subprogram Mission: ! To provide in a timely manner, efficient and quality financial, personnel and general administrative services to meet the requirements of the department. The Office of Resource Management provides to DEMA comprehensive professional financial and business support services including accounting and fiscal management, payroll support, purchasing services and contract administration, strategic and budget planning and development, grant management, risk management/loss control, and personnel services. ($ Thousands) FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,045.4 0.0 0.0 0.0 2,306.2 0.0 0.0 0.0 2,477.8 0.0 0.0 0.0 Program Total 2,045.4 2,306.2 2,477.8 FTE Positions 28.5 28.5 29.5 u Goal 1 - To establish a comprehensive two-way communication system that will provide quality and timely services to our customers. ! Weeks to process personnel ! ! ! ! actions Mandantory training of new employees and program managers within 3 months of hire date Posting of monthly status of funds reports on the network within 2 weeks after the close of the month Agency-wide use of the automated procurement system Provide accident/injury reports to customers quarterly to Protection and Safety FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected 50% 60% 90% FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 60% 75% 95% 97% N/A 75% 85% 95% 100% N/A 75% 85% 95% 97% N/A 45 30 15 15 90% 92% 94% 96% 97% SUBPROGRAM SUMMARY SPECIAL PROJECTS Contact: John A. McMurdie, Resource Manager Phone: 267-2730 A.R.S. 26-102, 26-112, 26-156 Subprogram Mission: To provide a military-based, in-residence educational program for high school dropouts who desire to succeed and a Joint Counter Narcotics Task Force (JCNTF) that provides effective and efficient Arizona National Guard military resources to support federal, state, and local drug law enforcement and demand reduction agencies in reducing the availability and use of illegal drugs. Subprogram Description: Subprogram Goals and Performance Measures: Performance Measures grant program managers conducted Monthly expenditure and cash flow reports are provided to program managers and federal agreement coordinator 2 weeks after the close of the month Monthly status of funds reports available within 2 weeks of the close of the month Days to process reimbursement of agreements after the close of the month Accuracy rate of fiscal transactions MAA.1.2 Subprogram Description: Funding and FTE Amounts: 10% u Goal 2 - To improve budget and fiscal services that will reduce the accounting transaction error rate and improve cash flow in federal grants. This Program Contains the following Subprograms: MAA.1.1 N/A to USAS utilizing the inquire screen FY 2001 Expected N/A 6 4 3 2 N/A 75% 85% 95% 95% N/A 75% 85% 95% 99% N/A 10% 50% 75% 95% N/A 75% 95% 100% 100% Project Challenge is a 17-month long program for youth at risk who come various backgrounds that can include drug addiction, gang activity, dysfunctional families and at-risk parents. Conducted in a quasi-military environment, participants attend classes to complete requirements for a General Equivalency Diploma (G.E.D.); and receive guidance and counseling in leadership development, lifecoping skills, career exploration and planning, health and hygiene, physical training and conflict resolution. Project Challenge challenges each participant academically, physically, psychologically, and emotionally so that they can function productively in our community. The JCNTF is a National Guard program that works with local law enforcement agencies, schools, and other support agencies to support the communities in their efforts to achieve a drug-free and gang-free climate. Department of Emergency and Military Affairs Page 591 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS and services from corporations for construction ! Construct permanent facilities ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 5.3 0.0 0.0 2,245.7 1,605.3 0.0 1,124.0 1,745.0 1,405.3 0.0 0.0 1,856.2 Program Total 2,251.0 4,474.3 3,261.5 FTE Positions 52.0 50.0 50.0 MAA.2 N/A N/A N/A N/A construct ed PROGRAM SUMMARY ARMY NATIONAL GUARD Contact: Brigadier General David P. Rataczak, Assistant Adjutant General, Army National Guard Phone: 267-2717 Contact: Colonel John R. Kablitz, Chief of Staff Phone: 267-2721 A.R.S. 26-111 Subprogram Goals and Performance Measures: Program Mission: u Goal 1 - To identify and focus on missions that maximize the value of the JCNTF's core capabilities. To develop, train and sustain a military force capable of supporting national, state and community interests for the protection of life, property, preservation of peace, maintenance of order and public safety. Performance Measures ! Missions performed are those FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 80% 85% 90% 95% ! Personnel receiving training N/A 85% 90% 95% 97% ! Personnel employed in high- N/A 70% 75% 85% 90% that contribute most greatly to Arizona's counterdrug interests priority missions u Goal 2 - To establish and maintain the JCNTF as a critical asset in the community of counterdrug organizations. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Communities that JCNTF has 100 105 110 115 115 a presence in ! Law enforcement agencies JCNTF has personnel detailed to 54 57 60 63 63 ! Increase in federal dollars from FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 10% 15% 18% 20% 0 10% 15% 20% 25% previous fiscal year ! Increase in state dollars from previous fiscal years u Goal 4 - To increase the number of graduates in appropriate career/education twelve months post graduation. Performance Measures ! Graduates either employed or FY 1997 Actual N/A FY 1998 Expected 80% FY 1999 Expected 82% FY 2000 Expected FY 2001 Expected 86% 88% u Goal 5 - To increase student participation in vocational education while in the residential phase of the program and maintain an appropriate mix in continuing education. ! Students in vocation education FY 1997 Actual N/A FY 1998 Expected 80% FY 1999 Expected 82% FY 2000 Expected 86% FY 2001 Expected 88% u Goal 6 - To acquire permanent facilities. Performance Measures FY 1997 Actual FY 1998 Expected ! Installation of utilities for new N/A N/A permanent facilities ! Obtain donations of materials N/A N/A Page 592 FY 1999 Expected installed FY 2000 Expected General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,672.7 0.0 0.0 11,499.7 1,743.3 0.0 0.0 13,936.3 1,773.0 0.0 0.0 11,314.1 Program Total 13,172.4 15,679.6 13,087.1 FTE Positions 205.0 205.0 205.0 This Program Contains the following Subprograms: in school according to Jobs for AZ Graduates report and mentoring program Performance Measures The Arizona National Guard is a Division of the Department of Emergency & Military Affairs which is comprised of the Air National Guard, the Army National Guard and Emergency Services. Through disaster relief coordination by Emergency Services, the National Guard plays a large supporting role in search and rescue, delivering medical equipment, food and other necessities. The National Guard serves a dual mission provided for by the United States Constitution and the Arizona Revised Statutes (ARS), as the militia for Arizona. The Governor is our Commander-in-Chief until mobilized by the President of the United States. ($ Thousands) Funding and FTE Amounts: FY1997 Actual u Goal 3 - To secure funding levels that will adequately and consistently support the important work of the JCNTF. Performance Measures Program Description: FY 2001 Expected N/A N/A N/A obtained N/A 4 Army Operations 4 Army Facilities Management MAA.2.1 SUBPROGRAM SUMMARY ARMY OPERATIONS Contact: Brigadier General David P. Rataczak, Assistant Adjutant General, Army Phone: 267-2717 Contact: Colonel John R. Kablitz, Chief of Staff Phone: 267-2721 A.R.S. 26-111 Subprogram Mission: To train, sustain, and deploy a military force capable of supporting national, state and community interests for the protection of life, property, preservation of peace, maintenance of order and public safety. Subprogram Description: Department of Emergency and Military Affairs Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Army Operations serves as the Headquarters for the Arizona Army National Guard. It provides guidance and interpretation of directives and regulations for all Army National Guard units within the State of Arizona, acts as coordinator between subordinate units and higher headquarters, assures that all policies and programs within the state are properly administered and processed, and ensures a high degree of morale and esprit de corps exists within the Arizona Army National Guard. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FY1998 Estimate ! Units at Regular Readiness Levels (days to train) ! Non-FSP units with 65% or greater of soldiers DMOSQ ! FSP units with 75% or greater of soldiers DMOSQ 0.0 0.0 0.0 6,827.8 0.0 0.0 0.0 6,145.1 6,969.9 6,827.8 6,145.1 123.0 123.0 23 24 15 16 17 18 18 6 6 6 6 6 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 99% 90-100% 90-100% 90-100% 90-100% ! True obligation rate 91.5% 98-100% 98-100% 98-100% 98-100% ! Expenditure target execution 85% 98% 98% 98% 98% rate u Goal 7 - To improve quality of life in the Arizona Army National Guard for soldiers and their families. ! Benefits and Family Support 123.0 FY 1998 Expected FY 1997 Actual Performance Measures FTE Positions 21 FY 1997 Actual ! Obligation plan execution rate 0.0 0.0 0.0 6,969.9 21 u Goal 6 - To meet our financial and performance targets to maximize the effectiveness of every resource dollar expended. Performance Measures FY1999 Estimate 18 N/A FY 1999 Expected 75% FY 2000 Expected 80% FY 2001 Expected 85% 85% Groups' satisfaction Subprogram Goals and Performance Measures: MAA.2.2 u Goal 1 - To recruit and retain highly qualified personnel. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Participating members 80% 85% 90% 95% 95% ! Attrition rate 18% 17% 16% 15% 14% u Goal 2 - To increase customer satisfaction with supply, maintenance, transportation and services while remaining flexible to change. Performance Measures ! Units reaching readiness goals FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected Subprogram Mission: FY 2001 Expected 84% 89% 100% 100% 100% ! Days to cycle supplies 26 20 15 10 10 ! Days to cycle maintenance 60 40 30 30 30 u Goal 3 - To develop competent leaders. Performance Measures ! Times unable to fill positions with qualified candidates ! Declinations of required school because of lack of quota or funding constraints ! Promotion opportunities missed due to failure to meet educational requirements ! Timely completion of OERs FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5% 4% 3% 2% 1% <20 <15 <10 <5 <5 20 15 10 5 0 75% 95% 97% 99% 100% u Goal 4 - To improve information and communication processes which support the key business drivers. Performance Measures ! Hours information system FY 1997 Actual 11 FY 1998 Expected <10 FY 1999 Expected <8 FY 2000 Expected <6 FY 2001 Expected <4 down per month u Goal 5 - To achieve and maintain training readiness to be capable of executing national, state and community missions to standards. Performance Measures ! FTE fully trained within one year of employment Protection and Safety FY 1997 Actual N/A FY 1998 Expected >60% FY 1999 Expected >70% FY 2000 Expected >80% SUBPROGRAM SUMMARY ARMY FACILITIES MANAGEMENT Contact: Colonel Gary Lindberg, Facilities Management Officer Phone: 267-2771 Contact: Mike Virgin, Assistant Facilities Management Officer Phone: 267-2830 A.R.S. 26-111 FY 2001 Expected >90% To provide quality training areas and work environment for the Department of Emergency and Military Affairs. Subprogram Description: The Arizona Army National Guard facilities program consists of new construction, maintenance and repair, real estate planning and acquisition, environmental compliance, master planning, fiscal management. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,672.7 0.0 0.0 4,529.8 1,743.3 0.0 0.0 7,108.5 1,773.0 0.0 0.0 5,169.0 Program Total 6,202.5 8,851.8 6,942.0 FTE Positions 82.0 82.0 82.0 Subprogram Goals and Performance Measures: u Goal 1 - To implement master planning as a basis for developing comprehensive use and facility growth. Performance Measures ! Site master plans completed ! Facilities unsatisfactory on National Guard Bureau Installation Status Report (ISR) ! Value of unfunded major capital improvement projects Department of Emergency and Military Affairs FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2 2 3 4 5 47% 57% 60% N/A N/A 541.9 942.8 1,399.0 1,115.0 1,260.0 Page 593 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ 000) FTE Positions u Goal 2 - To improve fiscal management. FY 1997 Actual Performance Measures ! Reduction in utility FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3-5% 10-12% 15-20% 20-25% 25-30% N/A 12% 15% 20% 20% ! New net revenues earned N/A 75K 100K 100K 100K u Goal 3 - To improve the quality of maintenance and repair services to the user. FY 1998 Expected FY 1997 Actual ! Work orders completed within 14 days ! Emergency work orders completed in 3 days ! Deferred work orders ($) FY 1999 Expected FY 2000 Expected FY 2001 Expected surveys conducted ! Acres rotated to enhance mission sustainment ! Notices of violation/consent orders ! Acres surveyed for species and cultural sites MAA.3 4 Air Operations 4 Facilities Engineering MAA.3.1 SUBPROGRAM SUMMARY AIR OPERATIONS Contact: Brigadier General William E. Bonnell, Deputy Adjutant General, Air National Guard Phone: 957-7711 A.R.S. 26-111 40% 75% 95% 95% Subprogram Mission: 70% 70% 95% 95% 95% To provide trained personnel qualified to respond to emergencies and non-emergencies. N/A N/A N/A N/A N/A FY 1997 Actual ! Lead and asbestos abatement FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 14 14 13 13 0 871 1323 837 367 2 0 0 0 0 49,670 49,800 59,133 59,133 59,133 PROGRAM SUMMARY AIR NATIONAL GUARD Contact: Brigadier General William E. Bonnell, Deputy Adjutant General, Air National Guard Phone: 957-7711 Subprogram Description: The 161st Air Refueling Wing is a tanker task force flying KC135E model airplanes which provide fuel support. The 107th Air Control Squadron provides qualified support to air operations in mobile Theater Air Control Systems. The 162nd Fighter Wing trains fighter pilots for the Air National Guard and international student pilots. Program Mission: To develop, train and sustain a military force capable of supporting state and national interests during emergencies, for the protection of life, property, preservation of peace, maintenance of order, and public safety. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1999 Estimate 0.0 0.0 0.0 1,909.7 0.0 0.0 0.0 1,718.7 Program Total 1,738.1 1,909.7 1,718.7 FTE Positions 48.0 48.0 48.0 u Goal 1 - To provide international and domestic fighter training, air control and refueling operational missions in support of the Department of Defense, and respond to state and national emergencies. Performance Measures ! Missions scheduled Provides guidance and interpretation of directives and regulations for all Air National Guard units within the State of Arizona. The unit acts as coordinator between subordinate units and the higher headquarters. Headquarters assures that all policies and programs within the state are properly administered and processed, and ensures that a high degree of morale and esprit de corps exists. ($ Thousands) Funding and FTE Amounts: ! Responsiveness to active duty FY1997 Actual FY1998 Estimate units ! Missions flown ! Retention factor for qualified 0.0 0.0 0.0 5,161.7 0.0 0.0 0.0 4,645.5 4,846.6 5,161.7 4,645.5 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 12,670 12,940 12,950 13,045 13,045 100% 100% 100% 100% 100% 14,470 15,100 15,130 15,260 15,260 95% 95% 95% 95% 95% u Goal 2 - To have assigned aircraft available to respond to national and international fighter training missions. FY1999 Estimate 0.0 0.0 0.0 4,846.6 FY 1997 Actual personnel Performance Measures Page 594 FY1998 Estimate 0.0 0.0 0.0 1,738.1 Program Description: Program Total ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: A.R.S. 26-111 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 96.0 35% u Goal 4 - To integrate environmental programs which support mission sustainability, resource stewardship, and environmental compliance. Performance Measures 96.0 This Program Contains the following Subprograms: consumption ! Reduction in operating costs Performance Measures 96.0 ! Aircraft mission capable ! Aircraft response rates Department of Emergency and Military Affairs FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 72 72 72 72 N/A 80% 82% 84% 85% N/A Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS year as funded u Goal 3 - To have personnel fully trained and qualified to accomplish the mission. FY 1997 Actual Performance Measures ! Retention of qualified 95% personnel ! Use rate of authorized personnel ! Missions without flying accidents MAA.3.2 FY 1998 Expected FY 1999 Expected 95% u Goal 3 - To reduce open work orders by five percent. FY 2000 Expected 95% FY 2001 Expected 95% 95% 90% 90% 90% 90% 90% 100% 100% 100% 100% 100% FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Work orders submitted N/A N/A N/A N/A N/A ! Work orders completed N/A N/A N/A N/A N/A ! Turnaround time for work orders completion N/A N/A N/A N/A N/A MAA.4 PROGRAM SUMMARY EMERGENCY MANAGEMENT SUBPROGRAM SUMMARY Contact: Michael P. Austin, Director Phone: 231-6245 FACILITIES ENGINEERING Contact: Brigadier General William E. Bonnell, Deputy Adjutant General, Air National Guard Phone: 957-7711 A.R.S. 26-111 Program Mission: A.R.S. 26-111 To coordinate emergency services and the efforts of governmental agencies to reduce the impact of disasters on persons and property in Arizona. Subprogram Mission: To establish and maintain a facilities engineering program that enhances operation and unit readiness. Program Description: Subprogram Description: The Arizona Air National Guard facilities engineering program consist of the following functions: new construction, maintenance and repair, real estate planning, environmental compliance, planning, programming and fund management. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 3,108.5 0.0 0.0 0.0 3,252.0 0.0 0.0 0.0 2,926.8 Program Total 3,108.5 3,252.0 2,926.8 FTE Positions 48.0 48.0 48.0 Subprogram Goals and Performance Measures: u Goal 1 - To conduct an environmental program by pursuing pollution prevention, environmental compliance, conservation, preservation and restoration actions. Performance Measures ! Assigned personnel participating in Hazardous Materials(HAZMAT)/ environmental compliance training ! Environmental issues/ projects identified ! Troops successfully completed training ! Issues/projects successfully closed FY 1997 Actual N/A FY 1998 Expected N/A FY 1999 Expected N/A FY 2000 Expected N/A FY 2001 Expected N/A consumption ! Projects completed in same Protection and Safety FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A FY1998 Estimate FY1999 Estimate 9,505.8 47.7 6,508.0 13,587.8 8,406.0 847.7 8,208.0 40,995.6 5,604.0 47.7 4,391.7 7,254.0 Program Total 29,649.3 58,457.3 17,297.4 FTE Positions 60.0 59.0 59.0 This Program Contains the following Subprograms: 4 4 4 4 4 Mitigation Preparedness Response and Recovery Emergency Response Commission/Grants Civil Air Patrol (SLI) MAA.4.1 SUBPROGRAM SUMMARY MITIGATION Contact: Chuck McHugh, Assistant Director Phone: 231-6242 Contact: Barbara Corsette, State Hazard Mitigation Officer Phone: 831-8834 A.R.S. 26-2 Subprogram Mission: u Goal 2 - To improve fiscal management. Performance Measures ! Reduction in utility The program directs and coordinates a statewide Comprehensive Emergency Management program to minimize personal and property losses caused by natural and technological disasters. This is accomplished through numerous preparedness, response, recovery, and mitigation activities and programs. ($ Thousands) Funding and FTE Amounts: FY 1997 Actual FY 1998 Expected To reduce or eliminate personal and property losses due to disaster. FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Subprogram Description: Mitigation includes hazard identification risk assessment, and evaluation of mitigation options to determine objectives and priorities. Mitigation results in a permanent or long-term reduction Department of Emergency and Military Affairs Page 595 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS of the overall risks from all hazards. The mitigation function includes planning, technical training, and management to develop and maintain effective mitigation projects and activities. FY1997 Actual ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1999 Estimate 10.6 0.0 0.0 28.7 45.0 0.0 0.0 28.7 45.0 0.0 0.0 126.3 Program Total 39.3 73.7 171.3 FTE Positions 2.0 2.0 2.0 614.0 0.0 2.7 2,484.3 630.7 0.0 2.7 2,950.3 574.7 0.0 2.7 2,950.3 Program Total 3,101.0 3,583.7 3,527.7 FTE Positions 37.0 36.0 36.0 FY 1997 Actual Performance Measures ! Increase Preparedness CAR ! Increase CAR Rating 2.29 FY 1998 Expected FY 1999 Expected FY 2000 Expected 2.40 2.52 2.65 FY 2001 Expected 2.78 FY 1997 Actual ! Increase CIS rating of 12 FY 1998 Expected FY 1999 Expected 5 5 FY 2000 Expected FY 2001 Expected 5 5 communities MAA.4.2 2.27 FY 1998 Expected FY 1999 Expected 2.38 FY 2000 Expected 2.5 FY 2001 Expected 2.63 2.76 Rating MAA.4.3 SUBPROGRAM SUMMARY RESPONSE AND RECOVERY Contact: Chuck McHugh, Assistant Director Phone: 231-6242 u Goal 2 - To reduce the risk of loss to communities due to floods as measured by the national Community Information System. Performance Measures FY1999 Estimate u Goal 1 - To reduce the impact of emergencies and disasters through comprehensive planning, training, and exercise programs as measured by the Capability Assessment of Readiness Report. u Goal 1 - To reduce or eliminate the effects of emergencies and disasters through mitigative activities as measured by the Capability Assessment of Readiness Report. FY 1997 Actual FY1998 Estimate Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: Performance Measures ($ Thousands) Funding and FTE Amounts: SUBPROGRAM SUMMARY PREPAREDNESS Contact: Karen Paulsen, Assistant DIrector Phone: 231-6264 A.R.S. 26-2 Subprogram Mission: To coordinate the actions of federal, state and local jurisdictions to respond to and recover from disasters. Subprogram Description: A.R.S. 26-2 Subprogram Mission: To prepare state agencies and local emergency management organizations to respond to, recover from, and mitigate against disasters through planning, training, and exercise activities. This subprogram coordinates the response of state agencies to emergency incidents; administers the Governor's Emergency Fund; manages post-response recovery efforts to include the acquisition and disbursement of special state appropriations and federal disaster funds, and distribution of physical resources; and manages structural and non-structural mitigation projects which reduce or eliminate personal and property losses due to disaster. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Subprogram Description: This subprogram has two main functions: Contingency Planning consists of the development and exercising of state and local emergency operations plans, and Emergency Management Training provides professional-level disaster response and recovery courses for emergency managers, political leaders and emergency responders; the exercising of state and local jurisdictions' emergency operations plans and systems. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 8,659.5 0.0 6,505.3 10,929.6 7,490.3 0.0 8,205.3 37,820.6 4,741.0 0.0 4,389.0 4,126.8 Program Total 26,094.4 53,516.2 13,256.8 FTE Positions 17.0 17.0 17.0 Subprogram Goals and Performance Measures: u Goal 1 - To increase state, local, and private capabilities to respond to and recover from emergencies and disasters as measured by the Capability Assessment of Readiness Report. Performance Measures ! Increase R&R CAR rating Page 596 Department of Emergency and Military Affairs FY 1997 Actual 2.00 FY 1998 Expected 2.1 FY 1999 Expected 2.2 FY 2000 Expected 2.31 FY 2001 Expected 2.43 Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS SUBPROGRAM SUMMARY MAA.4.4 EMERGENCY RESPONSE COMMISSION/GRANTS Contact: Daniel Roe, Executive Director Phone: 231-6346 MAA.4.5 SUBPROGRAM SUMMARY CIVIL AIR PATROL (SLI) Contact: Louis Trammell, Assistant Director Phone: 231-6203 A.R.S. 26-343 A.R.S. 26-306 Subprogram Mission: Subprogram Mission: To implement the federal Emergency Planning and Community Right-to-Know Act of 1986. To secure the availability of contingency aviation and communication resources to support state response and recovery activities during times of emergency and disaster. Subprogram Description: The Commission was created by state statute pursuant to provisions of the federal Emergency Planning and Community Right-to-Know Act (EPCRA) along with the requirements for local emergency planning districts and committees to implement EPCRA. The Division has been designated the lead agency for Arizona to provide for hazardous materials planning, notification, chemical inventory reporting, and the community disclosure program administered by the Commission. As such, the Division provides the professional, technical, and administrative/fiscal support for the execution of the Commission's duties and responsibilities. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate 178.5 847.7 0.0 196.0 181.8 47.7 0.0 50.6 353.1 1,222.2 280.1 4.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ! EPCRA workshops ! Response to EPCRA requests FY 1998 Expected FY 1999 Expected 61.5 0.0 0.0 0.0 61.5 0.0 0.0 0.0 Program Total 61.5 61.5 61.5 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: FY 2000 Expected FY 2001 Expected 15 15 15 15 15 100% 100% 100% 100% 100% u Goal 1 - To provide CAP aircraft and communications systems to support State response and recovery from emergencies and disasters. FY 1997 Actual Performance Measures ! Average daily readiness rate FY 1997 Actual ! LEPC Plan reviews FY 1998 Expected 5 5 FY 1999 Expected FY1999 Estimate 61.5 0.0 0.0 0.0 u Goal 2 - To increase the capability of local jurisdictions to respond to HAZMAT incidents through development of comprehensive Hazardous Materials Plans. Performance Measures FY1998 Estimate 4.0 u Goal 1 - To enhance government, community, industry and academia awareness of EPCRA. FY 1997 Actual ($ Thousands) FY1997 Actual Subprogram Goals and Performance Measures: Performance Measures The Arizona Wing of the Civil Air Patrol (CAP) has a Memorandum of Understanding with the State of Arizona to support emergency and disaster response activities throughout the state to include Search and Rescue for missing aircraft and persons. CAP resources consist of fourteen aircraft, nine ground team vehicles, thirteen voice radio repeaters, four digital data repeaters, and 275 radio operators distributed throughout the state. The state has provided financial assistance to the CAP for over twenty years to assist in the maintenance of their aircraft and communications systems. Funding and FTE Amounts: FY1999 Estimate 160.2 47.7 0.0 145.2 4.0 Subprogram Description: FY 2000 Expected 5 5 u FY 1998 Expected N/A u u u FY 1999 Expected 80% u 80% FY 2000 Expected 80% FY 2001 Expected 80% u FY 2001 Expected 5 u Goal 3 - To improve quality of EPCRA and Hazardous Materials Incident reporting. Performance Measures ! Local EPCRA databases reconciled ! HAZMAT incidents reports reviewed Protection and Safety FY 1998 Expected FY 1997 Actual FY 1999 Expected FY 2000 Expected FY 2001 Expected 5 5 5 5 5 100% 100% 100% 100% 100% Department of Emergency and Military Affairs Page 597 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY BOARD OF EXECUTIVE CLEMENCY PPA Wanda Lawrence, Executive Director Contact: Gail Kelsey, Pgms and Proj. Spec. 542-5656 Ext. 237 A.R.S. 31-401 et. seq. Agency/Program Mission: FY 1997 Actual Performance Measures ! Victims notified ! Officials Notified 6,512 948 FY 1998 Expected FY 1999 Expected 6,438 1,240 2,434 1,037 FY 2000 Expected 1,813 838 FY 2001 Expected 900 420 u Goal 4 - To increase technology of agency operations to compensate for staff decrease. FY 1997 Actual Performance Measures ! Downsize FTE positions ! Replace PCs ! Board hearings by video To ensure public safety by releasing only eligible inmates and setting conditions for those inmates who have been released under community supervision. To send to the Governor only those executive clemency recommendations which are in the best interest of the citizens of Arizona and appear not to pose a threat to society. FY 1998 Expected 39 15 N/A u u u u FY 1999 Expected 36 3 N/A u 31 5 N/A FY 2000 Expected 28 9 2,279 FY 2001 Expected 26 8 2,000 u Agency/Program Description: Every month the seven board members travel to each of the ten adult institutions to conduct release consideration, revocation and rescission hearings. The Board conducts hearings for home arrest, parole, work furlough, absolute discharge and community supervision. The Department of Corrections certifies and refers eligible inmates for the various types of release programs and provides critical input as to the behavior and accomplishments of inmates while incarcerated. In addition, the Board considers executive clemency actions including pardons, commutations and reprieves. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,511.9 0.0 0.0 0.0 1,676.3 0.0 0.0 0.0 1,642.5 0.0 0.0 0.0 1,511.9 1,676.3 1,642.5 Capital Funds 0.0 0.0 0.0 Agency Total 1,511.9 1,676.3 1,642.5 FTE Positions 37.0 36.0 31.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To evaluate the Structured Decision Making (SDM) guidelines to determine its effect on Board decisions. Performance Measures ! Scheduled hearings ! Inmates granted release outside of FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 8,892 380 3,531 226 1,629 175 571 64 230 26 408 357 165 53 20 SDM guidelines ! Inmates granted release inside of SDM guidelines u Goal 2 - To reduce Board travel expenses and travel time. Performance Measures ! Telephone hearings scheduled ! Telephonic hearings held ! Savings on Board member travel FY 1997 Actual 1,231 802 22% FY 1998 Expected 898 598 9% FY 1999 Expected 753 509 11% FY 2000 Expected 264 178 12% FY 2001 Expected 106 72 6% u Goal 3 - To complete victim research on all inmates who are in the Arizona Department of Corrections and can be certified for any type of Board release. Page 598 Board of Executive Clemency Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Proactive EEO seminars conducted ! Average daily cost per juvenile for health care AGENCY SUMMARY DEPARTMENT OF JUVENILE CORRECTIONS DJA David A. Gaspar, Interim Director Contact: Constance E. Kohl, Administrator 542-3987 Agency Mission: The Arizona Department of Juvenile Corrections (ADJC) is the state agency responsible for juveniles adjudicated delinquent and committed to its jurisdiction by the county juvenile courts. The ADJC is accountable to the citizens of Arizona for the promotion of public safety through the management of the state's secure juvenile facilities and the development and provision of a continuum of services to juvenile offenders, including rehabilitation, treatment, and education. ($ Thousands) Agency Summary: FY1997 Actual Ø Ø INSTITUTIONS Ø COMMUNITY CARE ADMINISTRATION FY1998 Estimate FY1999 Estimate 4,883.2 4,624.2 4,741.9 31,970.6 40,910.0 51,654.8 16,164.0 16,682.2 17,103.1 Capital Funds 0.0 0.0 0.0 Agency Total 53,017.8 62,216.4 73,499.8 ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 48,204.3 2,178.8 204.6 2,430.1 56,243.8 3,857.0 133.9 1,981.7 67,061.6 4,322.6 133.9 1,981.7 53,017.8 62,216.4 73,499.8 Capital Funds 0.0 0.0 0.0 Agency Total 53,017.8 62,216.4 73,499.8 FTE Positions 895.5 918.0 1,271.5 Operating Funds Subtotal Agency Goals and Key Performance Measures: u Goal 1 - To fulfill mandated responsibilities as required by state and federal statutes, codes, and rules. Key Performance Measures ! Policy and procedure audits that result in improved compliance within the appropriate time frames to number of audits conducted ! Suspension and revocation hearings conducted in compliance with procedure to total number of hearings conducted Protection and Safety FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 24:48 15:30 20:30 25:30 28:30 ! Escapes from ADJC secure facilities ! Shifts that require overtime to meet safety ratios (YCO staff) ! Average monthly growth of juveniles per month enrolled (language) ! Average monthly growth of juveniles per month enrolled (reading) ! Average monthly growth of juveniles per month enrolled (math) ! Juveniles released at expected level to number of juveniles released ! Average number of juveniles in specialized programs who maintain or increase one level in the level system per quarter 270/282 343/350 400/400 11 15 19 N/A 3.99 3.79 3.60 3.42 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 2 0 0 0 0 17% 13% 10% 9% 8% 2.1 1.8 2.0 2.1 2.2 1.5 1.8 1.9 1.9 2.1 1.2 1.3 1.5 1.7 1.9 N/A 170:1,000 240:1,200 310:1,400 350:1,400 N/A 381 400 420 440 u Goal 3 - To provide appropriate structure and services to committed juvenile offenders under conditional liberty supervision which address both risk level to the community and individualized rehabilitative needs. Key Performance Measures ! Juveniles enrolled in an academic, vocational, or employment program mnthly to number of juveniles on conditional liberty status ! Juveniles receiving absolute discharges ! Juveniles on absconder status to juveniles on conditional liberty status ! Boot camp juveniles whose conditional liberty is revoked due to nontechnical violations FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 77% 80% 85% 90% 95% 155 220 240 275 300 19% 15% 10% 10% 5% 25% 25% 20% 15% 10% u Goal 4 - To recruit, select, train, and retain a qualified and professional work force. Key Performance Measures 226/235 7 u Goal 2 - To provide structured supervision and rehabilitative and educational programming to committed juvenile offenders requiring secure facility placement. Key Performance Measures To enhance public protection by reducing the risk level of juvenile offenders committed to the Department. Agency Description: 2 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 500/500 ! Current staff completing the minimum inservice training ! New staff completing preservice training Department of Juvenile Corrections 60% 95% 100% 100% 100% 96% 98% 100% 100% 100% Page 599 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! New supervisors completing leadership training ! YCO I staff that separate within the first year of employment 91% 95% 98% 100% 100% N/A 33% 30% 26% 26% u Goal 5 - To provide information and systems designed to facilitate optimal decision making regarding agency direction, staff deployment, and resource acquisition and distribution. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Staff who have access to network ! Policy and procedure audits that result in improved compliance within the appropriate time frames to number of audits conducted DJA.1 70% 80% 90% 95% 95% 24:48 15:30 20:30 25:30 28:30 Subprogram Mission: To provide the Arizona Department of Juvenile Corrections with leadership, policy direction, strategic planning, and resources needed to enhance public protection and accountability. Subprogram Description: Administration provides overall direction, guidance, and organizational functions to the agency. Administration Program functions include: management; human resource development; strategic planning and budgeting; fiscal accountability; policy, procedure, and program development; compliance monitoring; legislative coordination; and public information. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds PROGRAM SUMMARY ADMINISTRATION FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Contact: David A. Gaspar, Interim Director Phone: 542-3987 Program Total 0.0 0.0 0.0 A.R.S. 41-2802 FTE Positions 0.0 0.0 0.0 Program Mission: Subprogram Goals and Performance Measures: To provide the Arizona Department of Juvenile Corrections with leadership, policy direction, strategic planning, and resources needed to enhance public protection and accountability. u Goal 1 - To ensure development of policies, procedures, and programs that enable the agency to comply with state and federal statutes, codes and rules. Program Description: Administration provides overall direction, guidance, and organizational functions to the agency. Administration Program functions include: management; human resource development; strategic planning and budgeting; fiscal accountability; policy, procedure, and program development; compliance monitoring; legislative coordination; and public information. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 4,804.6 0.0 0.0 78.6 4,581.3 0.0 0.0 42.9 4,699.0 0.0 0.0 42.9 Program Total 4,883.2 4,624.2 4,741.9 FTE Positions 79.0 79.0 84.0 Performance Measures ! Policy and procedure audits ! ! ! ! This Program Contains the following Subprograms: 4 4 4 4 Overall Administration Director's Office that result in improved compliance within the appropriate time frames to number of audits conducted Suspension and revocation hearings conducted in compliance with procedure to total number of hearings conducted Community Services contracts jointly monitored by Procurement staff and Community Services staff to number of Community Services contracts Discharges processed to discharges processed in a timely manner Proactive EEO seminars conducted FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 24:48 15:30 20:30 25:30 28:30 226/235 270/282 343/350 400/400 500/500 N/A 3/29 7/29 13/29 19/29 1032/103 1075/107 1125/112 1175/117 1225/122 2 5 5 5 5 2 7 11 15 19 u Goal 2 - To advocate for, and oversee the efficient and effective utilization of resources, necessary to accomplish agency goals and objectives. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected Administration Division Performance Measures Operations ! Staff who have access to the 70% 80% network ! Days to process payments N/A 20 15 10 5 ! Discounts taken for timely N/A Baseline + 5% + 10% + 15% DJA.1.1 SUBPROGRAM SUMMARY OVERALL ADMINISTRATION Contact: David A. Gaspar, Interim Director Phone: 542-3987 90% 95% 95% payments A.R.S. 41-2802 Page 600 Department of Juvenile Corrections Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 - To develop and monitor policies, procedures, and programs that enable the agency to comply with state and federal statutes, codes and rules. u Goal 3 - To promote the growth, development, and retention of agency staff. FY 1997 Actual Performance Measures ! Staff completing the minimum 60% inservice training ! Staff completing preservice training ! New supervisors completing leadership training ! YCO I staff that separate within the first year of employment FY 1998 Expected 95% FY 1999 Expected FY 2000 Expected 100% 100% FY 2001 Expected 100% 96% 98% 100% 100% 100% 91% 95% 98% 100% 100% N/A 33% 30% 26% 26% Performance Measures ! Formal employee grievances resolved at the lowest level to total number of grievances filed ! Revocation hearings with juveniles who are satisfied or very satisfied with their representation to total number of juveniles in hearings ! Hours from receipt of purchase requisition to return to Contracts/Purchasing DJA.1.2 FY 1998 Expected FY 1999 Expected FY 2000 Expected ! Policy and procedure audits 35:40 40:45 45:50 N/A 195/300 245/350 300/400 400/500 ! Policies and procedures written 48 FY 2001 Expected 20:30 25:30 28:30 2 7 11 15 19 48 SUBPROGRAM SUMMARY FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 145 165 179 195 204 36 80 125 140 155 u Goal 3 - To ensure a discrimination, harassment and retaliation free work environment. FY 1997 Actual Performance Measures 48 FY 2000 Expected 15:30 FY 1997 Actual ! Investigations completed FY 2001 Expected 25:35 72 FY 1999 Expected 24:48 that result in improved compliance within the appropriate time frames to number of audits conducted ! Proactive EEO seminars conducted Performance Measures 21:32 N/A FY 1998 Expected u Goal 2 - To enhance the agency's integrity with prompt investigations and effective policy and procedure development. u Goal 4 - To increase internal and external satisfaction with the agency and its functions consistent with customer-driven, continuous improvement efforts. FY 1997 Actual FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Formal employee grievances 21:32 25:35 35:40 40:45 45:50 resolved at lowest level to number of grievances filed ! Successful informal problemsolving interventions made to number of inquires 43:43 45:45 50:50 55:55 60:60 u Goal 4 - To proactively communicate with internal and external customers and stakeholders to ensure understanding of the agency, its mission, legislative agenda and media issues. DIRECTOR'S OFFICE Contact: David A. Gaspar, Interim Director Phone: 542-3987 FY 1997 Actual Performance Measures A.R.S. 41-2802 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Proactive media contacts 54% 75% 85% 90% Subprogram Mission: ! Employee newsletters produced N/A 2 6 9 12 To provide the Arizona Department of Juvenile Corrections (ADJC) with the leadership, policy direction, oversight, and planning necessary to facilitate the attainment of agency goals and objectives. ! Responses within 7-10 days N/A 60% 70% 80% 90% Subprogram Description: The Director's Office Subprogram formulates and advocates agency policy, ensures compliance with statutory and other requirements and represents the agency to the public. The Director's Office functions include: affirmative action/equal employment opportunity compliance; internal affairs, investigations, policy development; communications and community relations; and legislative affairs/inter-governmental relations. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,106.8 0.0 0.0 0.0 1,081.0 0.0 0.0 0.0 1,081.0 0.0 0.0 0.0 Program Total 1,106.8 1,081.0 1,081.0 FTE Positions 15.0 15.0 15.0 95% for complaints/concerns to total number of responses DJA.1.3 SUBPROGRAM SUMMARY ADMINISTRATION DIVISION Contact: Constance E. Kohl, Assisant Director Administration Phone: 542-4186 A.R.S. 41-2802 Subprogram Mission: To manage, within statutory requirements and guidelines, ADJC administrative functions in order to ensure that they contribute to the Department's mission. Subprogram Description: The Administration Division Subprogram is responsible for the following agency-wide functions: budget, contracts/procurement, due process proceedings, facilities management and planning, human resources, management information systems, youth rights advocacy, risk management, loss control and ADA compliance. Subprogram Goals and Performance Measures: Protection and Safety Department of Juvenile Corrections Page 601 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate u Goal 6 - To advocate for juveniles in due process proceedings conducted by the Department. FY1999 Estimate 2,860.5 0.0 0.0 50.5 2,744.3 0.0 0.0 42.9 2,846.3 0.0 0.0 42.9 Program Total 2,911.0 2,787.2 2,889.2 FTE Positions 53.0 53.0 57.0 Subprogram Goals and Performance Measures: u Goal 1 - To ensure accurate, timely payment of agency obligations. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 10,000 13,000 16,000 ! Days to process payments N/A 20 15 10 5 ! Discounts taken for timely N/A Baseline + 5% + 10% + 15% payments ! Hours from receipt of purchase requisition to return to Contracts/Purchasing N/A 48 48 48 ! Community Services contracts FY 1997 Actual N/A FY 1998 Expected 3/29 FY 1999 Expected 7/29 FY 2000 Expected 13/29 FY 2001 Expected 19/29 jointly monitored by Procurement staff and Community Services staff to number of Community Services contracts ! Projects completed within budget to toal number of projects completed ! Projects completed on time to total number of projects completed ! YCO I staff that separate within the first year of employment FY 1997 Actual N/A N/A FY 1998 Expected 10/12 10/12 FY 1999 Expected 11/13 11/13 FY 2000 Expected 12/13 12/13 FY 2001 Expected network Page 602 808/950 900/1,00 1,093/1,1 1,300/1,3 0 50 00 N/A 195/300 245/350 300/400 400/500 SUBPROGRAM SUMMARY OPERATIONS Contact: David A. Gaspar, Interim Director Phone: 542-3987 A.R.S. 41-2802 Subprogram Mission: To provide administrative direction and support to operations units. The Operations Subprogram provides both day-to-day and strategic leadership to all operations units within the agency (e.g. Institutions, Community Services, Case Management, Education Services, Clinical Services, Staff Development Services, and Volunteer Services). ($ Thousands) General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 837.3 0.0 0.0 28.1 756.0 0.0 0.0 0.0 735.5 0.0 0.0 0.0 Program Total 865.4 756.0 735.5 FTE Positions 11.0 11.0 0.0 14/15 14/15 Subprogram Goals and Performance Measures: u Goal 1 - To promote growth, development, and retention of staff in the Operations Division. FY 1997 Actual N/A FY 1998 Expected 33% FY 1999 Expected 30% FY 2000 Expected 26% Performance Measures ! Current staff completing the FY 2001 Expected 26% u Goal 5 - To improve and maintain the Department's Wide Area Network (WAN). Performance Measures ! Staff who have access to FY 2001 Expected N/A FY1997 Actual u Goal 4 - To provide professional human resources services to agency management and staff in accordance with state and federal laws, personnel rules, and agency policies. Performance Measures FY 2000 Expected represented by Youth Rights Specialist or Volunteer Advocate to total number of hearings ! Juveniles in revocation hearings who are satisfied or very satisfied with their representation to total number of juveniles in hearings Funding and FTE Amounts: u Goal 3 - To produce and implement tactical plans which clearly articulate agency resource requirements through comprehensive, qualitative and quantitative analyses. Performance Measures FY 1999 Expected Subprogram Description: u Goal 2 - To actively participate in contract monitoring activities of Community Services contracts. Performance Measures FY 1998 Expected ! Hearings with juveniles DJA.1.4 ! Lines of data entered 72 FY 1997 Actual Performance Measures FY 1997 Actual 70% FY 1998 Expected 80% FY 1999 Expected 90% FY 2000 Expected 95% FY 2001 Expected 95% minumum inservice training ! New staff completing preservice training ! New supervisors completing leadership training FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 60% 95% 100% 100% 100% 96% 98% 100% 100% 100% 91% 95% 98% 100% 100% u Goal 2 - To facilitate a satisfying and functional work environment for Operations Division employees. Performance Measures ! Non-EPAS grievances FY 1997 Actual 1:10 FY 1998 Expected 2:10 FY 1999 Expected 3:10 FY 2000 Expected 4:10 FY 2001 Expected 5:10 resolved at 2nd level to total number of grievances resolved Department of Juvenile Corrections Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS DJA.2 PROGRAM SUMMARY INSTITUTIONS Contact: David A. Gaspar, Interim Director Phone: 542-3987 A.R.S. 41-2802 Program Mission: To enhance public safety by providing a safe, secure, and healthy environment in which committed juveniles have the opportunity to develop positive skills and pro-social attitudes. The Institutions Program provides housing, supervision, control, health services, and institutional services for committed juveniles requiring placement in a secure facility. Education (including vocational development), religious services, long-term specialized programming (e.g. Sexualized Behavior Program, Violent Offenders Program, Mental/Behavioral Health Program, Chemical Dependency Program, Keys to Innervisions (KIV), and Limit and Lead), as well short-term intensive intervention programs (e.g. group, individual, and family counseling; substance abuse services; and transition services) are available to each juvenile based on his/her Individualized Treatment Plan (ITP). ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 27,838.3 1,878.8 194.8 2,058.7 35,377.0 3,557.0 133.9 1,842.1 45,656.2 4,022.6 133.9 1,842.1 31,970.6 40,910.0 51,654.8 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 738.5 761.0 1,106.5 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To maintain secure facility operations in compliance with all federal and state statutes, codes, rules, and the agency mission. Performance Measures ! ! Overall Institutions Direct Supervision FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2 0 0 0 0 17% 13% 10% 9% 8% N/A 3.99 3.79 3.60 3.42 2.1 1.8 2.0 2.1 2.2 1.5 1.8 1.9 1.9 2.1 1.2 1.3 1.5 1.7 1.9 juveniles per month enrolled (math) Youth Management Systems Health Services u Goal 2 - To provide each juvenile placed in a secure facility with rehabilitative services appropriate to the juvenile's needs and abilities. General Institutional Services Specialized Treatment Institutional Support Services Performance Measures Education DJA.2.1 facilities Shifts that require overtime to meet safety ratios (YCO staff) Average daily cost per juvenile for health care Average monthly growth of juveniles per month enrolled (language) Average monthly growth of juveniles per month enrolled (reading) ! Average monthly growth of Security FY 1997 Actual ! Escapes from ADJC secure This Program Contains the following Subprograms: 4 4 4 4 4 4 4 4 4 FY1999 Estimate 0.0 0.0 0.0 0.0 ! FTE Positions FY1998 Estimate 0.0 0.0 0.0 0.0 ! Program Total ($ Thousands) Funding and FTE Amounts: Program Description: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds The Institutions Program provides housing, supervision, control, health services, and institutional services for committed juveniles requiring placement in a secure facility. Education (including vocational development), religious services, long-term specialized programming (e.g. Sexualized Behavior Program, Violent Offenders Program, Mental/Behavioral Health Program, Chemical Dependency Program, Keys to Innervisions (KIV), and Limit and Lead), as well short-term intensive intervention programs (e.g. group, individual, and family counseling; substance abuse services; and transition services) are available to each juvenile based on his/her Individualized Treatment Plan (ITP). ! Juveniles released at expected level to number of juveniles released ! Mandatory KIV groups which meet or exceed mandated group standards per evaluation by a Master Facilitator ! Average number of juveniles in specialized programs who maintain or increase one level in the level system per quarter SUBPROGRAM SUMMARY OVERALL INSTITUTIONS Contact: David A. Gaspar, Interim Director Phone: 542-3987 A.R.S. 41-2802 Subprogram Mission: FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 170:1,00 240:1,20 310:1,40 350:1,40 0 0 0 0 N/A 60% 70% 80% 90% N/A 381 400 420 440 To enhance public safety by providing a safe, secure, and healthy environment in which committed juveniles have the opportunity to develop positive skills and pro-social attitudes. Subprogram Description: Protection and Safety Department of Juvenile Corrections Page 603 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS DJA.2.2 SUBPROGRAM SUMMARY DIRECT SUPERVISION Contact: David A. Gaspar, Interim Director Phone: 542-4306 A.R.S. 41-2802 ! Mandatory KIV groups N/A 25 20 15 10 evaluated by a Master Facilitator per month ! Mandatory KIV groups which meet or exceed mandated group standards per evaluation by a Master Facilitator N/A 60% 70% 80% 90% DJA.2.3 Subprogram Mission: SUBPROGRAM SUMMARY To provide supervision, structured programming, and accurate reception and assessment services for all committed juveniles. SECURITY Contact: Mark Phelps, Major Phone: 869-9050 Subprogram Description: A.R.S. 41-2802 The Direct Supervision Subprogram encompasses the reception and assessment of juveniles and the day-to-day monitoring and treatment of juveniles in secure facilities. Its specific functions include utilizing objective information in order to make appropriate placement, treatment, and length of stay decisions for committed juveniles, supervising individual and group structured activities, fostering therapeutic relationships, role modeling, and facilitating the development of pro-social values, morals, and self-discipline. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 11,460.5 300.0 28.6 0.0 17,247.1 300.0 0.0 0.0 23,059.5 300.0 0.0 0.0 Program Total 11,789.1 17,547.1 23,359.5 FTE Positions 342.0 359.0 535.0 Subprogram Goals and Performance Measures: u Goal 1 - To improve structured programming and supervision for juveniles placed in secure facilities. Performance Measures ! Program staff who receive ! ! ! ! external training Shifts that require overtime to meet safety ratios (YCO staff) ITPs meeting or exceeding standards for development, implemenatation and completion Juveniles released at expected level to number of juveniles released Juveniles receiving complete assessment and classification actions between 14 and 21 days FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 85% 87% 90% 92% 95% 17% 13% 10% 9% 8% 65% 85% 90% 95% 97% N/A 170:1,00 240:1,20 310:1,40 350:1,40 0 0 0 0 80% 85% 90% 95% 98% u Goal 2 - To improve the delivery of cognitive restructuring programming throughout secure facilities. Performance Measures ! Mandatory affirmation groups that accurately record individual youth affirmations ! Daily affirmations that result in "achieved" status at closure group ! Affirmation groups evaluated by a Master Facilitatior per month Page 604 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 70% 80% 90% 100% N/A 50% 60% 70% 80% Subprogram Mission: To promote public safety by enforcing institutional security procedures. Subprogram Description: The Security Subprogram is responsible for: perimeter security; the save and secure transportation of juveniles to and from facilities, medical and other appointments both scheduled and emergency related; radio communications to ensure instant communications with all areas inside the facilities; the transportation of vehicles for the safety and security of juveniles, staff and general public; crisis counseling and intervention to reduce the possibility of incident escalation, violence the use of separation and the use of physical force; and for the overall welfare of the secure facility's environment. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 25 20 15 10 FY1998 Estimate FY1999 Estimate 2,869.1 0.0 0.0 0.0 2,833.3 0.0 0.0 0.0 3,880.1 0.0 0.0 0.0 Program Total 2,869.1 2,833.3 3,880.1 FTE Positions 93.0 96.0 134.0 Subprogram Goals and Performance Measures: u Goal 1 - To increase the effectiveness of established institutional security standards. Performance Measures ! Documented training hours offered in secure procedures ! Security practices in compliance with security policies/procedures ! Security interventions not resulting in referral to separation unit ! Escapes from ADJC secure facilities FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 863 875 900 925 950 89% 90% 93% 95% 97% 54% 55% 60% 65% 70% 2 0 0 0 0 u Goal 2 - To increase the compliance of security practices with agency policies and procedures. Performance Measures N/A ($ Thousands) Funding and FTE Amounts: ! Security practices in FY 1997 Actual 89% FY 1998 Expected 90% FY 1999 Expected 93% FY 2000 Expected 95% FY 2001 Expected 97% compliance with security policies/procedures Department of Juvenile Corrections Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Monthly audits requring N/A 90% 55% 45% 35% corrective action u Goal 3 - To improve statewide radio communications. FY 1997 Actual Performance Measures ! Shifts without adequate radio FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 55% 60% 80% 85% 3 4 6 8 9 communication equipment ! Agency repeater sites DJA.2.4 SUBPROGRAM SUMMARY YOUTH MANAGEMENT SYSTEMS Contact: Esteban Veloz, Youth Management Systems Administrator Phone: 542-4954 u Goal 3 - To provide victim notifications as required by state and federal mandates. FY 1997 Actual Performance Measures ! Crime victims enrolling in the victim notification program ! Registered crime victims enrolling in the victim notification program ! Crime victims notification letters sent ! Requests satisfactorily answered to number of victim notifications requested DJA.2.5 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 70% 85% 90% 93% 95% N/A 85% 90% 95% 97% 1,500 1,750 1,950 2,100 2,800 85% 95% 97% 98% 100% SUBPROGRAM SUMMARY Subprogram Mission: HEALTH SERVICES Contact: W. Dean Neitzke, Health Services Administrator Phone: 542-5626 To ensure the efficient operation of a centralized youth management system. A.R.S. 41-2802 A.R.S. 41-2802 Subprogram Description: Subprogram Mission: The Youth Management Systems Subprogram serves as a monitoring and quality improvement mechanism for institutional and community service activities relative to treatment unit activities, behavior management, disciplinary hearing processes, and victim assistance services. To utilize managed care principles in order to provide a high standard of care that meets constitutional mandates for medical, dental, and psychiatric services to juveniles in secure facilities. Subprogram Description: ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 148.4 0.0 109.9 0.0 FY1998 Estimate FY1999 Estimate 130.9 0.0 104.9 0.0 126.5 0.0 104.9 0.0 Program Total 258.3 235.8 231.4 FTE Positions 2.0 1.0 1.0 Subprogram Goals and Performance Measures: u Goal 1 - To monitor the effectiveness of a management mechanism for treatment activities. Performance Measures ! Individual Treatment Program (ITP) audits conducted that have pages 1-6 complete ! Risk Classification Actions that require correction after five days FY 1997 Actual N/A FY 1998 Expected 80% FY 1999 Expected 85% FY 2000 Expected 90% 95% FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,829.5 0.0 9.5 0.0 3,855.9 0.0 8.5 0.0 5,046.0 0.0 8.5 0.0 Program Total 2,839.0 3,864.4 5,054.5 FTE Positions 49.5 49.5 73.0 Subprogram Goals and Performance Measures: N/A 15% 10% 8% 5% FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Juveniles referred to N/A 90% 95% 98% 100% Separation programs who meet criteria for referral ! Juveniles referred to Separation programs who meet criteria for admission 81% 95% 97% 98% 100% Protection and Safety ($ Thousands) Funding and FTE Amounts: FY 2001 Expected u Goal 2 - To increase the effectiveness of the behavior management systems for juveniles in secure facilities. Performance Measures The Health Services subprogram employs and contracts with health care professionals who manage and deliver direct services to juveniles in secure facilities. The subprogram provides medical, dental, and psychiatric services to juveniles in secure facilities in accordance with the standards established by the National Commission on Correctional Health Care and as provided by a managed care delivery system. u Goal 1 - To provide a high standard of medical, dental, and psychiatric care for juveniles in secure facilities. Performance Measures FY 1997 Actual ! Juvenile encounters with 4,801 / 1 5,041 / 2 5,242 / 3 5,346 / 3 5,399 / 3 physician to total number of physicians ! Juvenile encounters with MidLevel Health Provider to total number of Mid-Level Health Providers ! Juvenile encounters with correctional registered nurse to total number of correctional registered nurses ! Juvenile encounters with dentist to total number of Department of Juvenile Corrections FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 9,886 / 10,380 / 10,795 / 11,011 / 11,121 / 2.0 2.5 3.0 4.0 4.0 87,995 / 96,794 / 91,954 / 86,437 / 80,386 / 29 31 36 38 38 2,951 / 1.5 3,246 / 2.0 3,570 / 2.5 3,927 / 2.5 4,320 / 3.0 Page 605 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS dentists ! Juvenile encounters with psychiatrist to total number of psychiatrists 5,006 / 2.0 5,506 / 2.5 6,482 / 3.0 6,002 / 2.5 6,935 / 3.5 u Goal 2 - To provide cost-effective health services. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Juveniles referred off-site for 120 120 114 114 120 emergencies ! Juveniles referred off-site for scheduled speciality consultations 424 402 382 363 344 ! Acute care hospital days per N/A 2.0 2.5 3.0 3.5 28 25 22 19 16 21,435 19,291 17,362 15,626 14,063 N/A 3.99 3.79 3.60 3.42 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,240.1 1.1 0.0 0.0 1,312.6 0.0 0.0 0.0 1,994.9 0.0 0.0 0.0 Program Total 1,241.2 1,312.6 1,994.9 FTE Positions 32.0 33.0 47.0 Subprogram Goals and Performance Measures: 100 juveniles ! Off-site services/consults per 100 juveniles ! Average cost per juvenile for off-site hospital services ! Average daily cost per juvenile for health care FY 1997 Actual Performance Measures ! Health care grievances filed ! Health care grievances to total u Goal 1 - To improve the delivery of cognitive restructuring programming to juveniles in secure facilities. FY 1997 Actual Performance Measures ! Mandatory Limit and Lead FY 1998 Expected 30 FY 1999 Expected 28 26 FY 2000 Expected 24 FY 2001 Expected 22 30/1,307 28/1,437 26/1,581 24/1,739 22/1,913 facility grievances filed ! Health care grievances appealed to number upheld ! Medical staff certified/licensed 100% 100% 100% 100% 100% ! Dental staff certified/licensed 100% 100% 100% 100% 100% 0 0 0 0 FY 1998 Expected N/A FY 1999 Expected N/A 60% FY 2000 Expected FY 2001 Expected 70% 80% groups facilitated by psychology staff per unit per week u Goal 3 - To ensure continuation of effective quality assurance monitoring. 0 ! Surveys completed by juveniles N/A 180 360 480 480 ! Juveniles indicating N/A 60% 75% 80% 85% satisfaction with Health Services DJA.2.6 ($ Thousands) Funding and FTE Amounts: u Goal 2 - To improve the operation of a mandated, structured work experience program. FY 1997 Actual Performance Measures ! Average work experience programs available to juveniles ! Average documented hours per week of work experience programs per juvenile GENERAL INSTITUTIONAL SERVICES Contact: Dr. Joanne Babich, Clinical Services Admin. Phone: 542-4953 FY 1999 Expected FY 2000 Expected FY 2001 Expected 9.5 10 10.5 11 11.5 10.7 20 20 20 20 u Goal 3 - To increase structured spiritual and moral development programming to juveniles in secure facilities. FY 1997 Actual Performance Measures SUBPROGRAM SUMMARY FY 1998 Expected ! Average hours available per week of structured religious programs ! Average documented hours per week of work experience programs per juvenile FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 9.2 10 11 12 12 10.7 20 20 20 20 A.R.S. 41-2802 u Goal 4 - To increase the number of trained agency volunteers. Subprogram Mission: To provide services in a secure facility setting that promote positive behavioral changes for committed juveniles. Subprogram Description: The components of the General Institutional Programs Subprogram address needs of the juveniles in secure facilities that are outside of basic academic and direct supervision needs. These components include: psychological services, vocational/work programming, religious services, and services/programs provided by volunteers. FY 1997 Actual Performance Measures ! Activities coordinated by the secure facility's Volunteer Coordinator per year ! Non-religious volunteers to number of juveniles in secure facilities ! Trained volunteers DJA.2.7 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 12 13 14 15 1:15 1:10 1:8 1:6 1:5 100 150 200 250 300 SUBPROGRAM SUMMARY SPECIALIZED TREATMENT Contact: Dr. Joanne Babich, Clinical Services Administrator Phone: 542-4953 A.R.S. 41-2802 Subprogram Mission: To reduce the risk of delinquent activity by committed juveniles who require intensive treatment in long term specialized housing units or specialized group counseling. Page 606 Department of Juvenile Corrections Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Description: DJA.2.8 The Specialized Treatment Subprogram provides separate quality treatment programs that incorporate components unique to their target group of juveniles (psychologically disturbed juveniles; violent offenders; chemically dependent juvenile; and juveniles with sexualized behaviors.) These treatment programs are provided in separate housing units. Individual, group, and family counseling, psychological evaluations; crisis intervention; and related psychological services such as relapse prevention are included. Specially developed treatment foci are provided in distinct psychological programs and housing units, since these juveniles have certain requirements for treatment to be effective and relevant in secure facilities. The Crossroads program is for violent offenders. The Recovery program is for substance abusing offenders. The Journey program is for offenders with sexualized behavior disturbances. The Triumph program is for juveniles with psychological or developmental barriers that prevent them from succeeding in the general housing unit programming. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,751.7 0.0 18.3 0.0 2,276.7 0.0 18.3 228.6 2,276.7 0.0 18.3 228.6 Program Total 2,770.0 2,523.6 2,523.6 FTE Positions 73.5 73.5 73.5 SUBPROGRAM SUMMARY INSTITUTIONAL SUPPORT SERVICES Contact: David A. Gaspar, Deputy Director Phone: 542-4306 A.R.S. 41-2802 Subprogram Mission: To provide efficient support services to staff and juveniles in secure facilities. Subprogram Description: The Institutional Services Subprogram provides institutional support through the following services: Food Services Management provides nutritious, appetizing, cost-effective meals; Maintenance provides preventative maintenance and repairs the physical plant as needed; Financial Management ensures the fiscal integrity of the secure facilities by administering purchasing, payroll, accounting, and budgeting functions; Materials Management orders, receives, issues, and controls supplies and equipment. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 4,034.0 0.0 0.0 1,038.1 4,523.4 0.0 0.0 897.2 5,309.0 0.0 0.0 897.2 Subprogram Goals and Performance Measures: Program Total 5,072.1 5,420.6 6,206.2 u Goal 1 - To provide intensive, specialized treatment services to committed juveniles. FTE Positions 62.5 61.5 94.5 Performance Measures ! Juveniles who complete Triumph, Crossroads, Recovery, and Journey residential Programs ! Group counseling sessions provided or monitored by specialized psychology staff ! Crisis and individual sessions provided by specialized psychology staff FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 110 132 150 160 170 N/A 2,688 2,788 2,888 2,988 psychology staff who receive external training ! Average juveniles in specialized programs who maintain or increase one level in the level system per quarter ! Assaults (youth-to-youth and youth-to-staff) in specialized housing units at AMS and CMS only ! Special treatment juveniles who participate in enrichment activities who were satisfied Protection and Safety u Goal 1 - To improve support services that enhance the efficient and effective operating of institutions. Performance Measures N/A 6,300 6,400 6,400 6,500 u Goal 2 - To provide quality, specialized long-term treatment programs in secure facilities that enhance the performance of the juveniles. Performance Measures ! Specialized program Subprogram Goals and Performance Measures: FY 1997 Actual 75% FY 1998 Expected 85% FY 1999 Expected 95% FY 2000 Expected 95% FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Work orders over 30 days old 30% 25% 20% 15% 12% ! Warehouse orders filled N/A 85% 87% 90% 92% 5% 10% 15% 20% 25% N/A 50% 55% 60% 65% complete and within two days ! Montly internal inspection report scores exceeding standard (food service) ! Preventative maintenance tasks completed each month u Goal 2 - To promote a satisfying, functional work environment. FY 2001 Expected 95% N/A 381 400 420 440 88 96 87 82 78 N/A 80% 90% 95% 95% Performance Measures ! Staff and juveniles indicating satisfaction with Food Services through quarterly survey results ! Staff indicating satisfaction with Maintenance through quarterly survey results ! Staff indicating satisfaction with Payroll and Business Offices through quarterly survey results Department of Juvenile Corrections FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 91.5% 94% 97% 99% 99% N/A 75% 78% 81% 84% N/A 94% 97% 99% 99% Page 607 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS DJA.2.9 u Goal 3 - To help juveniles develop responsible citizenship skills and facilitate successful transition to the community. SUBPROGRAM SUMMARY EDUCATION Contact: Lawrence B. Mazin, Superintendent of Education Phone: 255-5259 FY 1997 Actual Performance Measures ! Juveniles leaving secure facilities with a school-to-work plan ! School-to-work outcomes achieved per juvenile per month A.R.S. 41-2802 Subprogram Mission: To enhance public safety by teaching committed juveniles responsible and productive citizenship in an accelerated transitional school program. ! Juveniles participating in daily General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2001 Expected 98.2% 98.5% 99% 99.5% N/A N/A 8 10 12 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 84.4% 80.8% 85% 90% 95% 93.7% 87.2% 90% 92% 95% N/A N/A 5 8 10 recreation ! Juveniles achieving the appropriately assigned outomes ! Recreation outcomes achieved per juvenile per month DJA.3 PROGRAM SUMMARY COMMUNITY CARE ($ Thousands) FY1998 Estimate FY 2000 Expected 92.3% FY 1997 Actual Performance Measures The Education Subprogram is a North Central Association accredited special function outcomes-based system that integrates academics, remedial education, social skills, life skills, problem solving, and critical thinking skills. The Education Subprogram is designed to meet the individual education needs of each juvenile and assist the juvenile in making a successful transition to the community. FY1997 Actual FY 1999 Expected u Goal 4 - To provide structured learning opportunities for physical and social development. Subprogram Description: Funding and FTE Amounts: FY 1998 Expected FY1999 Estimate 2,505.0 1,577.7 28.5 1,020.6 3,197.1 1,972.0 2.2 716.3 3,963.5 3,722.6 2.2 716.3 Program Total 5,131.8 5,887.6 8,404.6 FTE Positions 84.0 86.5 141.5 Contact: Kelly E. Spencer, Assistant Director, Community Corrections Phone: 542-4685 A.R.S. 41-2802 Program Mission: To enhance public safety by providing juveniles a continuum of effective rehabilitative community-based programs, which provide accountability to victims and the community while reducing the potential for future delinquent behavior. Subprogram Goals and Performance Measures: Program Description: u Goal 1 - To improve individual student achievement in the academic areas of language, reading, and mathematics. The Community Care Program provides appropriate structure and services to juvenile offenders under conditional liberty supervision which address both risk level to the community and individualized rehabilitative needs. Juvenile offenders are required to participate in work, education, and training programs, and community service projects through contracted and Department-provided resources. Juveniles are managed within a continuum of service levels, from structured residential programming to day and evening tracking programs, to ensure the necessary level of accountability. Department staff monitor juveniles' progress, adjust program levels, and coordinate specialized services. These community-based services provide structured intervention and intermediate sanctions for juveniles while reducing costly lengths of stay in secure facilities. ($ Thousands) Funding and FTE Amounts: Performance Measures ! Average monthly growth of FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2.1 1.8 2.0 2.1 2.2 ! Average monthly growth of 1.5 1.8 1.9 1.9 2.1 juveniles per month enrolled (reading) ! Average monthly growth of juveniles per month enrolled (math) 1.2 1.3 1.5 1.7 1.9 juveniles per month enrolled (language) u Goal 2 - To develop and implement a competency-based vocational education program that includes work experience to prepare juveniles for workplace proficiency. Performance Measures ! Enrolled juveniles with Individual Technology Vocational Education Plan (ITVEP) ! Applied vocational/technical competencies achieved to number of juveniles enrolled ! Documented hours of work experience weekly ! Work experience programs implemented with written and measurable competencies Page 608 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY1997 Actual FY 2001 Expected General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 15,561.4 300.0 9.8 292.8 16,285.5 300.0 0.0 96.7 16,706.4 300.0 0.0 96.7 93.7% 95.2% 97% 98% 99% 21:1 24:1 25:1 26:1 27:1 Program Total 16,164.0 16,682.2 17,103.1 6,617 9,521.8 10,000 11,000 12,000 FTE Positions 78.0 78.0 81.0 35 37 38 40 42 This Program Contains the following Subprograms: 4 Overall Community Care 4 Community Services Department of Juvenile Corrections Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS 4 Boot Camp 4 Case Management 4 ADJC Community Support Activities DJA.3.1 ! Juveniles on conditional liberty arrested for misdemeanor: total number of juveniles on conditional liberty ! Juveniles on conditional liberty arrested for felonies: total number of juveniles on conditional liberty ! Boot camp juveniles whose conditional liberty is revoked due to non-technical violations ! Community Service Work projects completed SUBPROGRAM SUMMARY OVERALL COMMUNITY CARE Contact: Kelly E. Spencer, Assistant Director, Community Corrections Phone: 542-4685 A.R.S. 41-2802 To enhance public safety by providing juveniles a continuum of effective rehabilitative community-based programs which provide accountability to victims and the community while reducing the potential for future delinquent behavior. Subprogram Description: The Community Care Program provides appropriate structure and services to juvenile offenders under conditional liberty supervision which address both risk level to the community and individualized rehabilitative needs. Juvenile offenders are required to participate in work, education, and training programs, and community service projects through contracted and Department-provided resources. Juveniles are managed within a continuum of service levels, from structured residential programming to day and evening tracking programs, to ensure the necessary level of accountability. Department staff monitor juveniles' progress, adjust program levels, and coordinate specialized services. These community-based services provide structured intervention and intermediate sanctions for juveniles while reducing costly lengths of stay in secure facilities. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 Program Total 0.0 0.0 0.0 FTE Positions 0.0 0.0 0.0 20% 15% 10% 450 400 400 400 400 FY 1997 Actual Performance Measures ! Juveniles returned home successfully ! Scheduled program monitoring visits performed per provider per year ! Average cost per juvenile FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100 100 150 200 200 1 3 6 12 12 N/A Baseline - 3% - 5% N/A completing community-based services DJA.3.2 SUBPROGRAM SUMMARY COMMUNITY SERVICES Contact: Marie Dils, Community Services Administrator Phone: 542-4157 A.R.S. 41-2802 Subprogram Mission: To enhance public protection by promoting positive behavioral changes in committed juveniles within an effective, cost-efficient continuum of graduated treatment interventions. 77% FY 1998 Expected 80% FY 1999 Expected 85% ($ Thousands) FY1997 Actual u Goal 1 - To increase the number of juveniles on conditional liberty status making a satisfactory community adjustment. FY 1997 Actual The subprogram is responsible for the development and management of the continuum of community-based interventions for juveniles committed to the Arizona Department of Juvenile Corrections (ADJC). These community-based programs assist the juvenile to develop skills necessary for successful transition into the community and to maintain conditional liberty status. The subprogram includes the Continuum of Care for high risk youth and programming responsive to the needs and risk level of other juveniles on conditional liberty. Funding and FTE Amounts: Subprogram Goals and Performance Measures: Protection and Safety 25% Subprogram Description: FY1999 Estimate 0.0 0.0 0.0 0.0 academic, vocational, or employment program monthly to number of juveniles on conditional liberty ! Juveniles on conditional liberty paying restitution to number of juveniles on conditional liberty owing restitution ! Juveniles receiving absolute discharges ! Juveniles on absconder status to number of juveniles on conditional liberty status 25% ($ Thousands) Funding and FTE Amounts: ! Juveniles enrolled in an 440:963 400:1450 175:1550 150:1550 100:1550 u Goal 2 - To develop and maintain effective, cost-efficient community programs for juveniles on conditional liberty status. Subprogram Mission: Performance Measures 350:963 350:1450 250:1550 200:1550 150:1550 FY 2000 Expected 90% FY 2001 Expected 95% 17% 50% 75% 90% 95% 155 220 240 275 300 19% 15% 10% 10% 5% General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 9,782.0 300.0 0.0 259.3 9,550.7 300.0 0.0 60.5 10,081.2 300.0 0.0 60.5 Program Total 10,341.3 9,911.2 10,441.7 FTE Positions 9.0 9.0 9.0 Subprogram Goals and Performance Measures: u Goal 1 - To maximize the efficiency and effectiveness of community resources to meet the needs and respond to the risk level of adjudicated juveniles. Department of Juvenile Corrections Page 609 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1998 Expected FY 1997 Actual Performance Measures ! Scheduled program monitoring visits performed per provider per year ! Juveniles in community-based services ! Average cost per juvenile successfully completing community-based services FY 1999 Expected FY 2000 Expected FY 2001 Expected 1 3 6 12 12 N/A 1,300 1,350 1,400 1,400 N/A Baseline - 3% - 5% N/A u Goal 2 - To administer effective, cost-efficient interventions to selected medium and high risk juveniles utilizing a continuum of graduated services. FY 1997 Actual Performance Measures ! Juveniles receiving communitybased graduated continuum services ! Juveniles in the continuum who successfully complete the program ! Juveniles completing community-based continuum services ! Average cost per juvenile FY 1999 Expected FY 2000 Expected FY 2001 Expected 150 225 325 375 N/A Baseline 80% 85% 90% 180 275 340 N/A 105 N/A Baseline 60% 80% - 3% 85% - 5% 90% General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,620.6 0.0 0.0 0.0 3,094.4 0.0 0.0 0.0 3,174.4 0.0 0.0 0.0 Program Total 2,620.6 3,094.4 3,174.4 FTE Positions 0.0 0.0 0.0 Subprogram Goals and Performance Measures: u Goal 1 - To establish and maintain basic physical, mental, and dental health standards for juveniles. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 56/96 64/96 72/96 80/96 88/96 compared with the total eligible ! Juveniles with increased post test scores in health awareness and dental health N/A 85% 90% 95% 100% ! Juveniles with increased post N/A 75% 80% 85% 90% test scores based on the Tennessee self-esteem scale u Goal 2 - To reduce the number of delinquent offenses committed by boot camp juveniles in the community. N/A 1,000 1,050 1,100 1,100 FY 1997 Actual Performance Measures ! Boot camp juveniles who SUBPROGRAM SUMMARY BOOT CAMP Contact: Darrell Morong, Boot Camp Monitor Phone: 542-2812 A.R.S. LAWS 1994, Ch.201 Subprogram Mission: To reduce the risk of delinquent activity by providing a highly structured and specialized continuum of services to a specific population. Subprogram Description: The Boot Camp Subprogram is designed for juvenile offenders who have not committed violent or serious offenses against persons and are at risk of continuing involvement in delinquent activities. The purpose of this program is to change negative behaviors by breaking patterns of delinquency through intensively structured rehabilitation and teaching positive behaviors by offering constructive intervention and support through discipline, counseling, education, and work experience. The program is designed for four months of intensive Boot Camp experience (within a secure facility) and eight months of intensive communitybased services. Page 610 FY1997 Actual ! Youth receiving certificates N/A N/A completing community-based continuum services ! Juveniles receiving residential community-based services who remain to successful completion ! Juveniles referred to residential community-based services DJA.3.3 N/A FY 1998 Expected ($ Thousands) Funding and FTE Amounts: achieve absolute discharge to the number entering the program ! Boot camp juveniles whose conditional liberty is revoked due to non-technical violations ! Boot camp juveniles in the community who successfully achieve independent living status DJA.3.4 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 72:96 75:96 78:96 32:96 25% 25% 20% 15% 10% N/A 75% 80% 85% 90% SUBPROGRAM SUMMARY CASE MANAGEMENT Contact: Kelly E. Spencer, Assistant Director, Community Corrections Phone: 542-4685 A.R.S. 41-2802 Subprogram Mission: To reduce the risk of delinquent activity and recidivism of juveniles on conditional liberty status. Subprogram Description: Case Management contributes to public safety through comprehensive, juvenile-centered planning, supervision, and service provision. Case Management staff assess and supervise each case to ensure that committed juveniles are receiving required services and interventions at a level of restrictiveness commensurate with their risk level to the community. Department of Juvenile Corrections Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To provide structured programs that promote positive behavioral changes for juveniles on conditional liberty status. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate Subprogram Description: 2,654.9 0.0 0.0 0.0 3,065.6 0.0 0.0 0.0 3,020.5 0.0 0.0 0.0 Program Total 2,654.9 3,065.6 3,020.5 FTE Positions 56.0 56.0 59.0 Subprogram Goals and Performance Measures: u Goal 1 - To reduce the frequency and severity of police contact by juveniles on conditional liberty supervision. Performance Measures ! Juveniles on conditional liberty arrested for misdemeanor: total number of juveniles on conditional liberty ! Juveniles on conditional liberty arrested for felonies: total number of juveniles on conditional liberty ! Juveniles invloved in an academic, vocational, or employment program monthly to number of juveniles on conditional liberty FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected 440:963 400:1450 175:1550 150:1550 100:1550 80% 85% 90% 90% ! Juveniles on absconder status to number of juveniles on conditional liberty status ! Juveniles receiving absolute discharges General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 574.8 0.0 0.0 36.2 430.3 0.0 0.0 0.0 Program Total 547.2 611.0 430.3 FTE Positions 13.0 13.0 0.0 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 19% 15% 10% 10% 5% 155 220 240 275 300 FY 1997 Actual 17% FY 1998 Expected 50% FY 1999 Expected 75% FY 2000 Expected FY 2001 Expected 90% FY 1997 Actual 90% ! Juveniles returned home successfully ! Juveniles completing all requirements of the Community Work Crew Services ! Juveniles involved in an academic, vocational, or employment program monthly to number of juveniles on conditional liberty (HIP) ! Students enrolled in tutoring monthly u Goal 4 - To increase compliance with provisions of the Interstate Compact (ISC) for juveniles. FY 1997 Actual 2:192 FY 1998 Expected 2:220 FY 1999 Expected 2:220 FY 2000 Expected FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100 100 150 200 200 21% 75% 80% 85% 85% N/A 75% 80% 90% 98% 20 25 30 35 35 u Goal 2 - To develop and maintain effective, cost-efficient community programs for juveniles on conditional liberty status. FY 1997 Actual Performance Measures ! ISC Parole Officers to number FY1999 Estimate 503.9 0.0 9.8 33.5 Performance Measures paying restitution to number of juveniles on conditional liberty owing restitution Performance Measures FY1998 Estimate u Goal 1 - To improve the positive performance by juveniles under conditional liberty supervision. u Goal 3 - To improve compliance with court-ordered restitution and community service by juveniles on conditional liberty status. Performance Measures ! Juveniles on conditional liberty FY1997 Actual Subprogram Goals and Performance Measures: u Goal 2 - To improve the positive performances by juveniles under conditional liberty status. Performance Measures ($ Thousands) Funding and FTE Amounts: FY 2001 Expected 350:963 350:1450 250:1150 200:1550 150:1550 77% The ADJC Community Support Activities Subprogram includes several programs that are operated in ADJC parole offices for juveniles on conditional liberty status. These programs are designed to facilitate the successful transition for juveniles from the secure facility to the community. The programs help the juveniles with critical skill development, involve the juveniles in community improvement activities, and provide assistance to the families of the juveniles as well. This subprogram includes the Family Transition, the Community Work Crew Services, the High Impact Program (HIP), and the ADJC/ASU Partnership. ! Families linked to community FY 1998 Expected 225 FY 1999 Expected 250 300 FY 2000 Expected 360 FY 2001 Expected 360 resources annually FY 2001 Expected 3:220 u u u u u u 3:220 of juveniles on ISC supervision SUBPROGRAM SUMMARY DJA.3.5 ADJC COMMUNITY SUPPORT ACTIVITIES Contact: Kelly E. Spencer, Assistant Director, Community Corrections Phone: 542-4685 A.R.S. 41-2802 Subprogram Mission: Protection and Safety Department of Juvenile Corrections Page 611 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY LAW ENFORCEMENT MERIT SYSTEM COUNCIL LWA Captain Coy H. Johnston, Business Manager Contact: Captain Coy H. Johnston, Business Manager FY 1997 Actual Performance Measures ! Employees who believe the FY 1998 Expected 61% FY 1999 Expected 65% 70% FY 2000 Expected 75% FY 2001 Expected 75% hearing process is fair and equitable for employees and the agency 223-2286 u u u u u u A.R.S. 41-1830.11 - 41-1830.15 Agency/Program Mission: To provide oversight for the selection, retention, and dismissal of employees of agencies under Council jurisdiction. Agency/Program Description: The Law Enforcement Merit System Council consists of three members appointed by the governor to a six-year term. The terms are staggered so that one Council Member is appointed every twoyears. The Council serves the Department of Public Safety, the public, and the employees of the Department of Public Safety. The Council provides a fair and equitable environment for employees of the agency through the adoption and maintenance of a classification and compensation plan; providing a plan for selection, retention, and dismissal of employees of the agency; establishing rules for hours of employment and leave; and, to hear and review appeals from dismissal, suspension, demotion, or classification issues. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 47.9 0.0 0.0 0.0 52.1 0.0 0.0 0.0 52.3 0.0 0.0 0.0 47.9 52.1 52.3 Capital Funds 0.0 0.0 0.0 Agency Total 47.9 52.1 52.3 FTE Positions 1.0 1.0 1.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To provide and maintain a classification and compensation plan for the Department of Public Safety. Performance Measures ! Classifications audited ! People audited ! Those surveyed who are satisfied FY 1997 Actual 53 208 41% FY 1998 Expected 58 192 50% FY 1999 Expected 25 1000 55% FY 2000 Expected FY 2001 Expected 60 533 60% 60 533 60% with classification plan u Goal 2 - To provide for selection, appointment, promotion, retention and separation for classified employees. Performance Measures ! Selection exams developed based on proper job analysis ! Promotional exams developed based on proper job analysis ! Applicants who were satisfied with the selection processes FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 25 50 50 50 50 25 35 40 50 50 35% 35% 50% 60% 60% u Goal 3 - To provide a process for hearing of appeals/grievances by classified employees from discipline by the Director of the Department of Public Safety. Protection and Safety Law Enforcement Merit System Council Page 613 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY DEPARTMENT OF PUBLIC SAFETY PSA Colonel Joe Albo, Director Contact: David H. Pilcher, Comptroller 223-2463 Agency Mission: On July 1, 1969, the Department of Public Safety (DPS) was established to consolidate the functions and responsibilities of the Arizona Highway Patrol, the Enforcement Division of the Department of Liquor Licenses and Control and the Narcotics Division of the Arizona Department of Law. The Department enforces state law with primary responsibility in the area of traffic, narcotics, organized crime/racketeering, liquor, and specific regulatory functions. Operational and technical assistance is provided to local and state governmental agencies and other components of the criminal justice community. Services include scientific analysis, aircraft support, emergency first care, criminal information systems, and statewide communications. The Department also promotes and enhances the quality of public safety through cooperative enforcement, intelligence gathering, training employees of law enforcement agencies, and increasing public awareness of criminal activities. ($ Thousands) Agency Summary: FY1997 Actual FY1998 Estimate FY1999 Estimate Ø OPERATIONS Ø AGENCY SUPPORT Ø CRIMINAL JUSTICE 61,262.1 71,011.8 73,291.8 28,398.3 29,836.1 29,878.3 17,409.5 20,067.1 22,309.1 Ø DIRECTOR'S OFFICE OFFICE OF Ø GOVERNOR'S COMMUNITY AND 12,166.1 9,474.5 9,280.1 3,597.2 3,023.4 3,059.5 4,482.6 5,730.5 4,725.8 SUPPORT HIGHWAY SAFETY TRAINING Capital Funds 3,745.6 200.0 0.0 Agency Total 131,061.4 139,343.4 142,544.6 ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal Page 614 3,745.6 200.0 0.0 Agency Total 131,061.4 139,343.4 142,544.6 FTE Positions 1,788.0 1,838.0 1,865.0 Agency Goals and Key Performance Measures: u Goal 1 - To enhance public safety in Arizona. Key Performance Measures To promote public safety and protect the Arizona public by deterring criminal activity and assisting other public safety agencies; to ensure the safe and expeditious flow of traffic on state and federal highways; and to provide vital scientific, technical, operational and regulatory services to citizens and the criminal justice community. Agency Description: OFFICER Ø PEACE STANDARDS AND Capital Funds FY1998 Estimate FY1999 Estimate 55,183.6 43,318.8 18,531.4 10,282.0 63,852.5 48,255.5 15,617.4 11,418.0 75,776.4 45,001.3 13,206.6 8,560.3 127,315.8 139,143.4 142,544.6 ! Highway motor vehicle collision fatalities ! Highway mileage death rate (2 yr lag in data, so FY97 is actually FY95 data, etc.) ! Highway deaths (2 yr lag in data, so FY97 is actually FY95 data, etc.) ! Persons injured in highway collisions (2 yr lag in data, so FY97 is actually FY95 data, etc.) ! Alcohol-related highway deaths (2 yr lag in data, so FY97 is actually FY95 data, etc.) ! Seat belt usage rate ! Child restraint usage rate ! Speed-related crashes ! Commercial motor vehicle collision rate ! Covert Underage Buyer (CUB) details (Metropolitan Phoenix) ! Gang-member identifications collected and analyzed (Metropolitan Phoenix) ! Mainframe computer system availability ! Emergency medical service (EMS) aviation responses ! Handgun purchase instachecks ! Weapon transfers denied ! Successful anti-racketeering case prosecutions as measured by Financial Services FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected -4.7% -2.0% -2.0% -2.0% -2.0% 2.62 2.45 2.40 2.40 2.40 1,037 994 900 900 900 1,994 1,805 1,800 1,800 1,800 261 261 261 261 261 63.2% 68.5% 73.0% 78.0% 83.0% 75.7% 80.5% 85.0% 90.0% 91.0% -2% -2% -2% -2% -2% -1% -8% -1% -1% -1% n/a 24 24 30 30 2,400 2,700 3,000 3,300 3,630 99.7% 99.7% 99.7% 99.7% 99.7% 1,167 1,225 1,286 1,350 1,418 66,177 50,000 124,620 124,620 124,620 1,585 1,400 2,480 2,480 2,480 89.5% 95% 95% 95% 95% u Goal 2 - To improve support to the Department and to other criminal justice agencies. Key Performance Measures ! DPS-component assistance (Metropolitan Phoenix) ! Criminal investigation assistance to Highway Patrol within one-hour (Metropolitan Phoenix) ! New school bus driver applications processed within 10 days Department of Public Safety FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 1,680 1,640 1,693 1,727 1,761 N/A N/A 75% 80% 85% N/A N/A 1,700 2,000 2,300 Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! New tow truck applications processed within 30 days ! Tow truck inspections completed by renewal month ! Response to gangsuppression detail requests (Northern Operations) ! Other agency-requested polygraph tests completed within 15 days ! Arizona criminal justice information system (ACJIS) terminals supported ! Crime lab cases submitted for analysis ! Reduction in backlog of crime lab analysis requests over 30 days ! Cases for evidence storage ! Rocky Mountain Information Network (RMIN) database inquiries ! Arizona automated fingerprint identification system (AZAFIS) reliability ! Minutes for AZAFIS tenprint to tenprint fingerprint search ! Minutes for AZAFIS tenprint to latent fingerprint search ! Minutes for AZAFIS latent to tenprint fingerprint search ! Crime victim service providers collaborating with criminal justice agencies ! Driver training track 85% 90% 100% 100% 100% 90% 95% 100% 100% 100% N/A N/A 100% 100% 100% N/A 4,472 N/A 4,500 80% 4,600 80% 4,650 80% 4,700 28,255 29,668 31,151 32,709 34,344 -28% -53% -75% -94% -100% 32,857 34,500 36,225 38,036 39,938 59,900 64,000 74,800 89,800 101,800 99.96% 99.4% 98% 98% 98% 2 4 4 4 4 1/2 4 4 4 4 4 6 6 6 6 N/A N/A 50% 60% 68% N/A N/A Planning Construct Utilize ! Rocky Mountain Information Network (RMIN) member agencies on line ! Mainframe computer system availability ! Personal computers on local area network (LAN)/ wide area network (WAN) ! Geographic information system (GIS) mapping capability for the department. ! Support personnel allocation model (SPAM) to justify support function manning ! Completion of an automated procurement system for the department ! Achieve Project Crystal communications capability Protection and Safety FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A 35% 75% 100% 100% 99.7% 99.7% 99.7% 99.7% 99.7% 25% 30% 50% 75% 100% N/A Research Planning Acquire Operate N/A N/A Research N/A N/A studyConsultant 60% Review Develop Test 80% 100% Funding Design N/A Bidding Acquire Update Maintain N/A Research Planning Acquire Implement N/A N/A Research DevelopImplement N/A Fund Install Install Maintain Research Planning DevelopImplement Assess 0 11 12 7 0 N/A FPI 1 2 2 N/A N/A Implement Integrate Assess N/A N/A N/A N/A Implement Maintain Maintain 33% 66% 100% u Goal 4 - To improve department effectiveness through problemsolving techniques. Key Performance Measures u Goal 3 - To improve department efficiency through automation, technology and adequate staffing. Key Performance Measures ! Enhanced criminal history system name search capabilities ! Consumable stock inventory system ! Operational communications automated telephone call-routing ! Operational communications 24-hour digital recorders ! Facilities computerized maintenance management system (CMMS) ! Additional crime lab positions ! Replacement rotary-wing aircraft ! Automated aircraft parts and maintenance work order tracking ! Old/obsolete equipment addressed in life-cycle replacement plan ! FBI electronic fingerprint image print server (EFIPS)interface with the Arizona automated fingerprint identification system (AZAFIS) FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Increase of employees provided facilitator, strategic planning, or problem-solving training ! District partnering programs (Northern Operations) ! Agencies in partnering meetings (Southern Operations) ! Partnering meetings (Central Operations) ! Officers problem solvingtrained (Southern Operations) ! Problem-oriented policing neighborhoods (Central Operations-GITEM) ! Critical incidents reviewed N/A N/A Baseline N/A N/A N/A 5 6 - - - ! Employees surveyed about training needs ! Probationary officers surveyed at completion of Advanced Basic training ! Practices benchmarked N/A N/A 90% 90% 90% 100% 100% 100% 100% 100% ! Benchmarked practices ! Use of problem solving processes as measured by Training Department of Public Safety +10% +10% 5 6 7 N/A 100% 100% 100% N/A N/A 12 12 12 N/A N/A 33% +33% +33% 1 1 2 3 3 8 12 13+ 14+ 16+ N/A 50% +10% +10% +10% N/A N/A Baseline +10% +10% Page 615 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Use of strategic planning processes at all levels as measured by Training ! Budget program/subprogram strategic plan objectives/performance measure quarterly reports ! Quarterly pursuit operation analysis reports ! Agency/budget program/subprogram strategic plan update N/A 4 N/A Baseline 4 4 +10% +10% 4 4 4 4 4 4 4 1 1 1 1 1 u Goal 5 - To provide appropriate compensation for department employees. Key Performance Measures ! Classifications for classification, compensation and maintenance review (CCMR) ! Classifications updated and compensation levels adjusted to market ! Employees reviewed for proper classification and compensation ! Fill-vacancy classification tests developed/revised ! Employees receiving benefits services FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 21.4% 21.4% 208 27% 27% 216 16.9% 16.9% 744 50% 50% 50% 50% 965 762 100 112 115 115 115 543 1,674 550 550 550 u Goal 6 - To provide professional development for department employees. Key Performance Measures ! Supervisory course attendees ! Employees served by tuition assistance program ! Operational communications police dispatchers for comprehensive training ! Professional development training opportunity minimum per employee ! Skills development training opportunity minimum per employee ! Officers meeting Peace Officer Standards & Training (POST) Board requirements FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 44 31 28 28 28 76 85 95 105 115 84 91 96 96 96 ! Citizen academies operated ! Department World-Wide Web site Page 616 ! Recruitment events targeting minorities ! Public awareness presentations per regional crime laboratory ! Implementation of Aviation public awareness program ! Citizen opinion/attitude assessment PSA.1 1 1 1 1 1 N/A 4 6 6 6 N/A 640 960 1,150 1,380 5 25 48 50 52 N/A N/A 90% 90% 90% 743 760 766 781 796 N/A 5% 30% 60% 90% 1 1 1 2 2 24 24 24 24 24 9 12 12 12 12 N/A 3 3 3 3 2 3 4 4 4 N/A 50% 100% 100% 100% N/A Survey EvaluateImplement Re-survey PROGRAM SUMMARY OPERATIONS Operations Division Contact: Lt. Colonel C. E. Warner, Assistant Director Phone: 223-2855 A.R.S. 41-1761, et. seq. Program Mission: 1 1 1 1 1 1 1 1 1 1 100% 100% 100% 100% 100% To provide a safe environment for the public throughout Arizona, suppress criminal activity by enforcing traffic laws and criminal statutes, effectively respond to civil emergencies, and assist other public and community-based entities. Program Description: u Goal 7 - To improve community awareness of the Department. Key Performance Measures ! Department annual reports published ! World Wide Web site feature articles ! Crime victim World Wide Web site inquiries ! Requests for drug recognition usage guide seminars (DRUGS) ! Employees surveyed by Training regarding training needs ! Central Operations public awareness education presentations ! Judicial precincts receiving judicial outreach program (JOP) presentations about commercial motor vehicle regulations ! Problem-oriented policing neighborhood partnerships (Central Operations -GITEM) ! Media ride-alongs (Central Operations) ! Recruitment events FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 6 12 12 12 12 N/A 1 Expand 1 1 The Operations program is comprised of five subprograms: Highway Patrol, Criminal Investigation, Special Services, AntiGang Enforcement, and RMIN -- the Rocky Mountain Information Network. The Operations Division has three operational bureaus: Northern Operations, Central Operations, and Southern Operations, which direct and manage Highway Patrol, Criminal Investigation, Special Services, Anti-Gang Enforcement, and RMIN subprogram resources within specific geographic regions. This proactive approach to law enforcement, called regionalization, vests operational responsibility for DPS operational resources with the commander of a definable geographic area. The Operations program also has responsibility for tactical law enforcement operations and a Division inspection program. Department of Public Safety Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate Performance Measures FY1999 Estimate 26,601.6 27,734.2 2,625.8 4,300.5 30,697.6 32,226.5 3,178.4 4,909.3 34,292.6 33,163.4 2,754.3 3,081.5 Program Total 61,262.1 71,011.8 73,291.8 FTE Positions 1,092.5 1,130.0 1,138.0 ! Manpower needs assessment ! ! ! ! ! This Program Contains the following Subprograms: 4 4 4 4 4 Highway Patrol ! Criminal Investigation ! Special Services Anti-Gang Enforcement SUBPROGRAM SUMMARY HIGHWAY PATROL Contact: Lt. Colonel C. E. Warner, Assistant Director Phone: 223-2855 Performance Measures ! Investigatve skills A.R.S. 41-1711, et. seq. Subprogram Mission: To provide a safe operating environment for the public on Arizona's highways, interdict criminal activity, support other criminal justice agencies and rapidly respond to civil emergencies. Subprogram Description: The Highway Patrol subprogram provides for the patrol of nearly 6,000 miles of state and federal highways and is geographically operated in each of the three operational bureaus: Northern Operations, Central Operations, and Southern Operations. Each bureau has Highway Patrol districts having primary responsibility for enforcing Arizona criminal and motor vehicle traffic laws, and enforcement of state and federal commercial vehicle regulations. Highway Patrol officers investigate traffic collisions, render aid to collision victims, control traffic and assist the motoring public, and provide operational and investigative assistance to other criminal justice agencies through a network of cooperative enforcement programs. FY1998 Estimate FY1999 Estimate 9,210.5 23,996.5 749.5 189.5 12,671.6 27,603.9 596.9 0.0 15,916.6 28,540.8 572.9 0.0 Program Total 34,146.0 40,872.4 45,030.3 FTE Positions 641.0 681.0 704.0 ! Squads with critical staffinglevels established /developed tracking (Northern Operations) ! Annual staffing plan (Central Operations) ! Vacancies filled (Central Operations) ! Critical staffing levels (Southern Operations) FY 2000 Expected FY 2001 Expected N/A N/A 1 1 1 N/A N/A 1 - - N/A N/A 123 185 246 N/A N/A 750 1,000 1,200 N/A N/A Baseline 80% 90% N/A N/A Baseline 80% 90% N/A N/A 12 16 20 N/A N/A 8 12 16 u Goal 1 - To improve public safety by traffic enforcement, by criminal interdiction and by providing assistance to motorists on Arizona highways. FY 1997 Actual N/A 1,680 N/A FY 1998 Expected FY 1999 Expected FY 2000 Expected N/A Inventory Analysis 1,640 1,693 1,727 FY 2001 Expected Training 1,761 N/A Develop Draining Improve FY 1997 Actual FY 1998 Expected FY 1999 Expected N/A N/A N/A N/A Develop N/A N/A N/A FY 2000 Expected 20 Evaluate FY 2001 Expected N/A Update Update 75% 85% 95% N/A Baseline 60% 70% u Goal 4 - To establish a partnering program with other agencies. Performance Measures (Northern Operations) ! DUI special enforcement projects (Central Operations) ! Officers in joint ADOT/DPS Traffic Operations Center (Central Operations) ! Agencies in partnering meetings (Southern Operations) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 4 4 Assess N/A 7 7 7 7 N/A N/A 1 2 Assess N/A N/A 100% 100% 100% u Goal 5 - To provide diversified training opportunities to personnel. Performance Measures ! Bureau training bulletin Subprogram Goals and Performance Measures: Protection and Safety FY 1999 Expected u Goal 3 - To establish critical staffing levels. ! District partnering programs ($ Thousands) FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds inventory/enhancement (Northern Operations) ! DPS-component assists (Central Operations) ! Service request tracking system (Northern & Southern Operations) Performance Measures Funding and FTE Amounts: FY 1998 Expected u Goal 2 - To provide investigative and operational assistance to the Department and other law enforcement agencies. Rocky Mountain Information Network PSA.1.1 (Northern Operations) High accident location assessment (Northern Operations) Aggressive driver details (Central Operations) Aggressive driver violations cited (Central Operations) Metro Phoenix collision responses within 10 minutes (Central Operations) Other collision responses within 20 minutes (Central Operations) Violation special enforcement details (Southern Operations) Drug /stolen vehicle interdiction details (Southern Operations) FY 1997 Actual (Northern Operations) ! Bureau training coordinator (Northern Operations) ! % Civil Emergency Task Force officers trained annually Department of Public Safety FY 1997 Actual FY 1998 Expected N/A N/A N/A N/A N/A 100% FY 1999 Expected Publish FY 2000 Expected Publish FY 2001 Expected Publish N/A Establish Evaluate 100% 100% 100% Page 617 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS (Central Operations) ! % increase of officers attending skills training (Southern Operations) N/A +10% N/A Baseline +10% Performance Measures ! Written task force goals ! u Goal 6 - To provide a proactive statewide public information program. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected ! FY 2001 Expected ! ! Officers trained in public information functions (Northern Operations) ! Public awareness presentations (Central Operations) N/A N/A 8 8 8 743 760 766 781 796 ! Child restraint/seat belt N/A 2 2 2 2 ! N/A N/A Baseline +10% +10% ! N/A N/A Baseline +10% +10% N/A N/A Baseline +10% +10% N/A N/A 33% 33% ! ! ! ! inspection details (Central Operations) Increase of community interest media stories (Southern Operations) Increase of investigative media stories (Southern Operations) Increase in special events (Southern Operations) Officers media relations trained (Southern Operations) PSA.1.2 ! ! 33% SUBPROGRAM SUMMARY Performance Measures ! Available services (Northern A.R.S. 41-1761, et. seq. Subprogram Mission: To support the Arizona Department of Public Safety mission by enforcing criminal statutes, deterring criminal activity, providing source intelligence products, and assisting other public safety agencies. Subprogram Description: The Criminal Investigation subprogram provides specialized law enforcement and support services for the Department and to federal, state and local criminal justice and political entities and is geographically operated in each of three operational bureaus: Northern Operations, Central Operations, and Southern Operations. Each bureau has Criminal Investigation districts which have primary responsibilities in narcotics, organized crime, liquor, and auto theft investigation, and the collection and interpretation of criminal intelligence information. FY1997 Actual FTE Positions FY1998 Estimate FY1999 Estimate 10,541.4 1,591.8 1,109.3 1,161.2 11,047.0 1,600.0 2,472.0 1,386.7 11,485.1 1,600.0 2,072.0 16.4 14,403.7 16,505.7 15,173.5 260.0 Operations) ! Responses to HP within 1 hour (Central Operations) ! Cases from HP follow up (Central Operations) ! Response to service requests (Southern Operations) FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A Baseline Impleme nt N/A 50 60 Assess N/A N/A 15 18 21 N/A 24 24 30 30 N/A N/A 3 3 3 N/A N/A 3 3 3 N/A N/A Baseline Maintain Evaluate N/A N/A Baseline N/A N/A N/A 70 - - 100% 100% 100% N/A Baseline Trend Trend 256.0 241.0 Subprogram Goals and Performance Measures: FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A Catalog Analyze Expand N/A N/A 75% 80% 85% N/A N/A 3 3 3 N/A N/A 100% 100% 100% u Goal 3 - To obtain and utilize the most recent technological advances to assist in patrol and investigative activities. Performance Measures ! Product conferences attended ! ! ! ! ($ Thousands) Funding and FTE Amounts: Program Total ! N/A FY 1998 Expected u Goal 2 - To provide investigative and operational assistance to the Department and other law enforcement agencies, CRIMINAL INVESTIGATION Contact: Lt. Colonel C. E. Warner, Assistant Director Phone: 223-2855 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ! (Northern Operations) Search warrants served (Central Operations) Arrests/indictments (Central Operations) Metro Phoenix Covert Underage Buyer details (Central Operations) Major criminal organizations identified (Southern Operations) Criminal organizations disrupted/dismantled (Southern Operations) Drug lab team (Southern Operations) Chemical purchase tracking database (Southern Operations) Chemical dealers tracking purchases (Southern Operations) Methamphetamine producer/distributor cases closed (Southern Operations) FY 1997 Actual ! (Northern Operations) Funding sources identified (Northern Operations) Digitized photo imaging (Central Operations) Officers digitized photo trained (Central Operations) Officers with upgraded LANbased computers (Central Operations) Needed equipment (Southern Operations) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 1 1 1 N/A N/A N/A 2 2 N/A N/A N/A N/A N/A 50% 90% N/A N/A 30% 50% 75% N/A N/A Est. cost Acquire Acquire Acquire Maintain Maintain u Goal 4 - To develop and implement a manpower formula to staff investigative functions. Performance Measures ! Manpower levels by investigative function (Northern Operations) ! Critical staffing levels (Southern Operations) FY 1997 Actual FY 1998 Expected FY 1999 Expected N/A N/A 1 N/A N/A Baseline FY 2000 Expected FY 2001 Expected 6 Evaluate 60% 70% u Goal 1 - To ensure the continued effectiveness of law enforcement by identifying and targeting specific criminal activities and organizations. Page 618 Department of Public Safety Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 Actual Performance Measures ! Partnering programs per ! ! ! ! district (Northern Operations) Partnering meetings (Central Operations) Officers problem solving trained (Southern Operations) Agencies in partnering meetings (Southern Operations) Problem solving efforts (Southern Operations) FY 1998 Expected FY 1999 Expected FY 2000 Expected N/A N/A 1 2 3 N/A N/A 12 12 12 N/A N/A 33% +33% +33% N/A N/A 100% 100% 100% N/A N/A Evaluate Evaluate Evaluate FY 1997 Actual ! CI-HP rotation (Northern N/A Operations) ! One-year cross-training positions (Central Operations) ! Officers attending skills training (Southern Operations) FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A Dev.polic dev.scho Impleme y ol nt 2 4 4 4 N/A N/A +10% 647.9 3,022.6 12.0 1,528.0 731.4 3,022.6 12.0 1,128.9 Program Total 5,543.2 5,210.5 4,894.9 FTE Positions 96.5 95.0 95.0 u Goal 1 - To reduce the percent of increase in the numbers of traffic collisions involving commercial motor vehicles through continuous and impartial enforcement of motor carrier laws and regulations. Performance Measures +10% ! FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected ! Community interest stories ! ! FY 2001 Expected N/A N/A 4 4 4 N/A N/A 3 10 12 N/A N/A Baseline +10% +10% N/A N/A Baseline +10% +10% (Central Operations) ! Community interest media stories (Southern Operations) ! Investigative media stories (Southern Operations) ! Special events (Southern Operations) ! Officers media relations trained (Southern Operations) N/A N/A Baseline N/A N/A +10% +10% 33% 33% ! Performance Measures ! New school bus driver ! SUBPROGRAM SUMMARY ! SPECIAL SERVICES Contact: Lt. Colonel C. E. Warner, Assistant Director Phone: 223-2855 A.R.S. 41-1711, et. seq. Subprogram Mission: To provide technical and essential commercial vehicle, tow truck, school bus safety, and toxic and hazardous materials disposal services for law enforcement, federal government and the community. Subprogram Description: The Special Services subprogram is the primary commercial motor vehicle, tow truck and school bus safety enforcement arm of the Arizona Department of Public Safety. This includes the training of personnel of other agencies and assistance to local agencies having commercial motor vehicle enforcement problems. The subprogram also has primary responsibility for responding to hazardous materials incidents throughout the state. ! applications processed within 10 days Days for renewal school bus driver application processing New tow truck applications processed within 30 days Tow truck inspections completed by renewal month Late school bus inspections FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected -1% -8% -1% -1% -1% N/A 58 60 60 60 N/A N/A 8 8 8 N/A N/A 8 8 8 N/A 2 12 22 32 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 1,700 2,000 2,300 180 150 120 120 120 85% 90% 100% 100% 100% 90% 95% 100% 100% 100% 281 300 0 0 0 1,200 1,400 1,700 2,000 2,300 ! Renewal bus driver 6,000 6,500 6,800 7,000 7,200 applications processed ! School buses inspected 3,492 3,850 4,000 4,200 4,500 ! Tow trucks inspected 1,450 1,500 1,550 1,600 1,650 150 175 200 225 250 ! New bus driver applications processed ! New tow truck applications u Goal 3 - To maintain effective motor carrier and hazardous materials training programs for the Department and other criminal justice agencies. Performance Measures ! New officers trained as first ! ! ! ! Protection and Safety collision rate Compliance reviews of targeted motor carriers Enforcement details targeting high-collision highways Enforcement details targeting commercial passenger carriers Carriers in voluntary inspection program FY 1997 Actual u Goal 2 - To certify school bus drivers, school buses and tow trucks meeting statutory requirements. ! 33% FY1999 Estimate 1,381.0 2,145.9 652.4 1,363.9 ! Commercial motor vehicle 15% information function (Northern Operations) PSA.1.3 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate Subprogram Goals and Performance Measures: u Goal 7 - To provide a proactive statewide public information program. Performance Measures ! Officers trained in public FY1997 Actual FY 2001 Expected u Goal 6 - To provide diversified training opportunities to personnel. Performance Measures ($ Thousands) Funding and FTE Amounts: u Goal 5 - To establish a partnering program with other agencies. responders DPS officers exposed to hazardous chemicals Officers not first-responder trained Existing officers firstresponder trained Other agency requests for haz- Department of Public Safety FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 29 54 30 30 30 8 6 0 0 0 350 326 219 111 4 N/A 7% 33% 66% 99% N/A N/A 25 25 25 Page 619 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS mat first-responder training ! New officers commercial motor vehicle-trained ! Special Service/other agency officers North American Standards-trained ! Full-time CMV officers hazmat trained 29 54 30 30 30 44 0 15 15 15 N/A N/A 10 10 10 u Goal 4 - To continue support and upgrade of Aspen and Safetynet systems used by commercial motor vehicle (CMV) officers. FY 1997 Actual Performance Measures ! Non-SSR officers provided FY 1998 Expected N/A and trained with Safetynet computers ! SSR field officers provided and trained with updated Safetynet computers ! Days to download inspection data ! Field download sites FY 1999 Expected N/A 12 FY 2000 Expected FY 2001 Expected 12 12 N/A N/A N/A 70% 80% 7 7 2 2 2 0 0 2 52 64 u Goal 5 - To provide diversified training opportunities to personnel. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Specific training requests N/A N/A 20 13 6 ! Identified individuals trained N/A N/A 33% 50% 100% u Goal 6 - To provide a proactive statewide public information program. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Commercial motor vehicle 2 2 4 6 12 presentations ! Judicial precincts receiving outreach presentations N/A 5% 30% 60% 90% PSA.1.4 SUBPROGRAM SUMMARY ANTI-GANG ENFORCEMENT Contact: Lt. Colonel C. E. Warner, Assistant Director Phone: 223-2855 A.R.S. 41-1761, et. seq. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 5,468.7 0.0 0.0 12.6 6,330.5 0.0 0.0 12.6 6,159.5 0.0 0.0 12.6 Program Total 5,481.3 6,343.1 6,172.1 FTE Positions 65.0 68.0 68.0 Subprogram Goals and Performance Measures: u Goal 1 - To develop an accurate picture of gang-related crime and gang membership in Arizona through intelligence gathering, data collection, sharing of information, and maintenance of a centralized database. Performance Measures ! Gang member identifications collected and analyzed (Central Operations) ! Street gang intelligence bulletins published (Central Operations) ! Random community surveys (Central Operations) ! Regional assessments (Northern, Southern Operations) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,400 2,700 3,000 3,300 3,630 12 12 12 12 12 N/A N/A 1 1 1 N/A N/A 2 N/A N/A u Goal 2 - To provide statewide support to criminal justice agencies for reduction of gang-related criminal activity. Performance Measures ! Response to gang suppression detail requests (Northern Operations) ! Response to effectiveness survey (Central Operations) ! Responses to service requests (Central Operations) ! Gang enforcement operations (Central Operations) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 100% 100% 100% N/A 68% 75% 79% 81% 170 190 210 220 231 6 6 6 6 6 u Goal 3 - To provide formal gang training for DPS and other criminal justice agencies. Subprogram Mission: To provide a safe environment for the Arizona public by reducing street gang criminal activity through investigation, enforcement and community-based activities. Subprogram Description: The Gang Intelligence and Team Enforcement Mission (GITEM) subprogram is geographically operated in each of the three operational bureaus: Northern Operations, Central Operations, and Southern Operations. The GITEM subprogram has responsibility to assist criminal justice agencies statewide to formulate and implement criminal gang enforcement and investigative strategies. Each bureau contains GITEM districts where officers collect and share criminal gang information with other law enforcement agencies. GITEM officers further train criminal justice personnel regarding the identification and interdiction of gangs, and also educate the public through community awareness programs and presentations. Page 620 ($ Thousands) Funding and FTE Amounts: Performance Measures ! Response to training requests (Northern, Southern Operations) ! Training sessions provided (Central Operations) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 100% 100% 100% N/A 40 44 47 50 u Goal 4 - To establish critical/minimum staffing levels. Performance Measures ! Squads for quality support of metro-Phoenix (Central Operations) ! Deadline for critical staffing definition (Southern Operations) ! Squads with critical staffing formulas established (Northern Operations) Department of Public Safety FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 4 4 3 3 3 N/A N/A 6-30-99 N/A N/A N/A N/A 2 Update Update Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 5 - To establish a partnership between GITEM, the criminal justice community, local neighborhoods, and community civic leaders, to address gangs and their effects on the state. Performance Measures FY 1997 Actual ! Problem-oriented policing FY 1998 Expected 1 1 FY 1999 Expected 2 FY 2000 Expected FY 2001 Expected 3 3 neighborhoods (Central Operations) u Goal 6 - To provide diversified training opportunities to personnel. Performance Measures ! Specialized training classes FY 1997 Actual (Central Operations) ! Officers receiving gangtraining (Central Operations) ! Officers to supervisory/management training (Central Operations) FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 12 12 12 N/A N/A 50% 60% 75% N/A N/A 3 3 3 u Goal 7 - To provide a proactive statewide public information program. Performance Measures ! Media ride-alongs (Central Operations) ! Videotape production (Central Operations) ! Officers trained in public information functions (Northern, Southern Operations) FY 1998 Expected FY 1999 Expected FY 2000 Expected ($ Thousands) Funding and FTE Amounts: N/A FY 1997 Actual Arizona, Colorado, Idaho, Montana, Nevada, New Mexico, Utah, and Wyoming. The project is funded by Congress and receives program management and oversight from the Bureau of Justice Assistance. The Arizona Department of Public Safety acts as the project grantee and provides RMIN with administrative and logistical support within the region. The project is governed by an executive board comprised of 16 voting members (two representatives from each RMIN state), and directly managed by a full-time project director who supervises daily operations over a core RMIN staff. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 114.6 1,573.3 0.0 0.0 97.5 1,982.0 0.0 0.0 97.4 1,923.6 Program Total 1,687.9 2,079.5 2,021.0 FTE Positions 30.0 30.0 30.0 Subprogram Goals and Performance Measures: FY 2001 Expected 24 24 24 24 24 N/A N/A Produce Release Update N/A N/A 4 4 4 SUBPROGRAM SUMMARY PSA.1.5 ROCKY MOUNTAIN INFORMATION NETWORK Contact: Lt. Colonel C.E. Warner, Assistant Director Phone: 223-2855 u Goal 1 - To expand law enforcement intelligence support to member agencies and the RISS projects by providing products and services focused on investigative support, membership services, and tailored case analysis. Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Members served 700 700 700 700 ! RISS kits issued 30 245 560 700 700 ! Agencies on line 0 35% 75% 100% 100% 700 u Goal 2 - To attract and sustain a force of highly-motivated and qualified professional employees. Performance Measures A.R.S. 41-1711, et. seq. FY 1997 Actual ! Staff members FY 1997 Actual FY 1998 Expected 29 37 FY 1999 Expected 41 FY 2000 Expected FY 2001 Expected 43 43 Subprogram Mission: To enhance and facilitate support to law enforcement agencies in the detection, enforcement and prosecution of multi-jurisdictional criminal activities that traverse local, state, and national boundaries within the Rocky Mountain Information Network (RMIN) region. Specific missions include: 1) Producing intelligence products and services in support of RMIN and the Regional Information Sharing System (RISS); and to aid members in fighting criminal conspiracies and activities that span jurisdictional boundaries; 2) Breaking down natural geographic and organizational barriers separating law enforcement agencies by promoting communication and information sharing among RMIN members; and 3) Developing and implementing a technological state-of-the-art network of criminal intelligence automated data processing databases connecting member agencies with RISS and other national crime databases. u Goal 3 - To create an environment that realizes the full potential of RMIN employees by rewarding excellence, innovation, and prudent risk-taking. Performance Measures FY 1997 Actual ! Award ceremonies FY 1998 Expected 0 1 FY 1999 Expected 1 FY 2000 Expected FY 2001 Expected 1 1 u Goal 4 - To take full advantage of evolving technologies to facilitate the exploitation of data, enhance intelligence production, and improve dissemination of products. Performance Measures ! Computers ! Computer-related problems FY 1997 Actual 29 FY 1998 Expected 36 FY 1999 Expected 42 FY 2000 Expected 43 FY 2001 Expected 44 1 p/day 1 p/week 1 p/week 1 p/week 1 p/week per employee Subprogram Description: The Rocky Mountain Information Network (RMIN) is one of six federally-funded regional projects that make up the Regional Information Sharing System (RISS). Headquartered in Phoenix, Arizona, RMIN serves more than 7,000 law enforcement officers from over 700 agencies in the eight Rocky Mountain states: Protection and Safety Department of Public Safety Page 621 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 5 - To increase cooperation, coordination, and communication between member agencies, RISS projects, and other federal law enforcement agencies in the development and accessibility of crime databases and products. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Database inquiries 59,900 64,000 74,800 89,800 101,800 ! Database submissions 24,490 28,100 30,600 36,700 41,600 ! Analytical request responses ! Member agency participation 72 77 90 108 122 140 175 300 450 600 u Goal 6 - To provide professional training and educational opportunities to members and employees. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Conferences held N/A N/A 1 1 2+ ! Co-sponsored training N/A 10% 20% 51% 75% PSA.2 PROGRAM SUMMARY AGENCY SUPPORT Support Division FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1999 Estimate 14,815.7 13,030.7 496.9 55.0 19,500.7 8,847.3 1,488.1 0.0 25,207.1 3,847.3 823.9 0.0 Program Total 28,398.3 29,836.1 29,878.3 FTE Positions 328.0 335.0 340.0 This Program Contains the following Subprograms: 4 4 4 4 4 4 4 Human Resources Information Services Logistics Telecommunications Operational Communications Facilities Training & Education PSA.2.1 Contact: Mr. Ralph I. Gratz, Bureau Chief Phone: 223-2254 FY1998 Estimate SUBPROGRAM SUMMARY HUMAN RESOURCES Contact: Mr. Ralph I. Gratz, Bureau Chief Phone: 223-2254 A.R.S. 41-1713, 41-1749 Program Mission: A.R.S. 41-1713 To provide essential services to the Department of Public Safety and the criminal justice community, with expertise in professional training, human resources, communications, information technology, facilities, supply and fleet services. The program continuously strives to exceed customer expectations by delivering services through employee development and commitment to the department mission. Subprogram Mission: Program Description: The Human Resources subprogram develops strategies to recruit and select the most highly qualified candidates for the Arizona Department of Public Safety. Human Resources systematically reviews and updates job classifications and salaries, develops validated tests for selection processes, and administers employee benefit programs. Human Resources maintains accurate personnel records, administers the Drug-Free Workplace Program, and performs polygraph examinations for the Department and outside agencies to assist in applicant screening and administrative or criminal investigations. The Agency Support program provides essential services in support of the Department mission through seven subprograms. The Human Resources subprogram systematically reviews and maintains position classifications and compensation, conducts selection processes, administers employee benefits, ensures compliance with state and federal regulations and maintains employee records. The Logistics subprogram maintains quality transportation vehicles for police and support functions together with the distribution of supplies. The safety and security of Department employees, and the planning, design and construction of Department facilities are accomplished through the Facilities subprogram. The Information Services subprogram is responsible for the design, development, maintenance and operation of automated computer networks for the detection and apprehension of criminals, and criminal justice information. The Telecommunications subprogram, through Telecommunications Services and Engineering, designs and maintains the infrastructure to support criminal justice and emergency medical communication services for state and many local jurisdictions. The Operational Communications subprogram is the focal point for information dissemination between police personnel, citizens, and emergency medical technicians statewide. The Training and Education subprogram develops department-wide training for entry-level officers, supervisory and managerial employees. The subprogram maintains employee training records and ensures compliance with rectification training as needed. ($ Thousands) Funding and FTE Amounts: FY1997 Page 622 FY1998 To provide effective professional human resources services in the areas of recruitment and selection of sworn and civilian personnel, classification and compensation review, test development, personnel records, employee benefits, and polygraph services. Subprogram Description: ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 837.8 25.0 11.5 0.0 837.8 25.0 120.0 0.0 909.3 25.0 60.0 0.0 Program Total 874.3 982.8 994.3 FTE Positions 20.0 20.0 20.0 Subprogram Goals and Performance Measures: u Goal 1 - To provide timely polygraph services to the Department and outside agencies. FY1999 Department of Public Safety Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Polygraph tests administered 451 500 500 500 500 ! DPS tests within 5 days of N/A N/A 90% 90% 90% request ! Other agency tests within 15 days of request N/A N/A 80% 80% 80% Performance Measures ! Employees receiving benefits service ! Employees satisfied with service FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 1997 Actual Performance Measures ! Recruitment events ! Recruitment events targeting minorities u Goal 2 - To provide employee benefits services with a high degree of customer satisfaction. FY 1997 Actual u Goal 7 - To recruit minority candidates in proportion to minority representation in the Arizona labor force. PSA.2.2 FY 2001 Expected 543 1,674 550 550 550 91% 70% 70% 75% 80% FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 9 12 12 12 12 N/E 3 3 3 3 SUBPROGRAM SUMMARY INFORMATION SERVICES Contact: Mr. Ralph I. Gratz, Bureau Chief Phone: 223-2254 A.R.S. 41-1713 u Goal 3 - To improve efficiency through automation of personnel records. Subprogram Mission: N/A N/A 16 N/A N/A automated) ! Records systems reviewed To provide information services to internal and external DPS customers in support of public safety, and to improve Department efficiency through automation and the application of new technology. N/A N/A 13 3 N/A Subprogram Description: ! Automation plan N/A N/A Establish Est. cost Impleme nt Performance Measures ! Records systems (manual & FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected u Goal 4 - To develop and maintain content valid examinations for employment, promotion and proficiency testing. Performance Measures ! Classifications for classification, compensation and maintenance review (CCMR) ! Classifications requiring development of three-tier level tests ! Fill-vacancy employment/promotion tests required ! Fill-vacancy tests developed/revised ! Tests developed within 10 FY 1997 Actual 21.4% FY 1998 Expected 27% FY 1999 Expected 16.9% FY 2000 Expected FY 2001 Expected 50% 50% 21.4% 27% 16.9% 50% 50% 100 112 115 115 115 100 112 115 115 115 N/A N/A 90% 90% 90% FY 1997 Actual 21.4% 21.4% FY 1998 Expected 27% 27% FY 1999 Expected 16.9% 16.9% FY 2000 Expected 50% 50% 50% 216 744 965 762 ! Employees to be trained ! Employees attending minimum 3,344.6 100.0 968.1 0.0 3,847.8 100.0 763.9 0.0 Program Total 3,444.6 4,412.7 4,711.7 FTE Positions 53.0 53.0 53.0 Performance Measures ! Mainframe system availability ! Criminal justice terminals supported ! Remote users FY 1997 Actual N/A N/A FY 1998 Expected N/A N/A FY 1999 Expected 19 19 FY 2000 Expected 20 20 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 99.7% 99.7% 99.7% 99.7% 99.7% 4,472 4,500 4,600 4,650 4,700 52 75 100 125 150 N/A N/A 50% 100% 100% employees having necessary diagnostic hardware/software tools u Goal 2 - To develop alternative communications architecture for customers. u Goal 6 - To provide annual training opportunities for Human Resources employees. Performance Measures 3,344.6 100.0 0.0 0.0 ! Information Services 208 FY1999 Estimate u Goal 1 - To enhance public safety in Arizona by maintaining information systems performing at peak and efficient levels. FY 2001 Expected 50% General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate Subprogram Goals and Performance Measures: u Goal 5 - To systematically review selected classifications annually to update job specificationsa, correctly classify employees, and establish appropriate compensation levels. currency & market compensation. ! Classifications updated and compensation levels adjusted to market ! Employees reviewed for proper classification and compensation. ($ Thousands) Funding and FTE Amounts: FY1997 Actual work days Performance Measures ! Classifications reviewed for The Information Services subprogram designs, develops, maintains and operates automated computer systems to support the enforcement, investigative and administrative functions of the agency. These programs include the statewide criminal justice information online network utilized by all criminal justice agencies in Arizona. FY 2001 Expected Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 20 ! COAX replacement N/A N/A 50% 100% 100% 20 ! PCs on local/wide area network 25% 30% 50% 75% 100% of one training session during year Protection and Safety Department of Public Safety Page 623 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY1997 Actual FY 2001 Expected ! Enhanced criminal history N/A Bidding Acquire Update Maintain system name-search capabilities ! Implement name-search software ! Replace application systems N/A N/A N/A N/A Planning N/A N/A N/A Identify Planning ! End-user query/reporting tool N/A N/A N/A N/A Purchase u Goal 4 - To respond to user problems in a timely, cost-effective manner. Performance Measures ! Help desk as single point of customer contact ! Information technology hardware/software testing/development laboratory FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A Establish N/A N/A N/A N/A Establish Operate N/A N/A FY 1998 Expected N/A FY 1999 Expected Budget FY 2000 Expected FY 2001 Expected Budget Budget u Goal 6 - To increase community awareness of information services. FY 1997 Actual ! Department World Wide Web N/A FY 1998 Expected 1 FY 1999 Expected Expand FY 2000 Expected FY 2001 Expected 1 site PSA.2.3 6,706.0 3,165.0 0.0 0.0 8,833.1 1,165.0 0.0 0.0 Program Total 9,766.0 9,871.0 9,998.1 FTE Positions 52.0 43.0 43.0 u Goal 1 - To enhance public safety in Arizona by providing effective services in support of the department mission through efficient distribution of supplies and automotive parts. Performance Measures FY 1997 Actual FY 1998 Expected N/A Research FY 2000 Expected FY 2001 Expected N/A Purchase Operate FY 1999 Expected system training needs Performance Measures SUBPROGRAM SUMMARY 1 u Goal 2 - To improve support to the department and to other criminal justice agencies by exceeding customer expectations with timely, professional, police vehicle fabrication service. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Other operations benchmarked N/A 3 N/A ! Customers surveyed N/A N/A 10% 20% 30% ! Customer satisfaction N/A N/A Baseline +2% +5% 3 N/A u Goal 3 - To improve department efficiency through automation, technology and adequate staffing by automation of department bulk fuel facilities. Performance Measures LOGISTICS Contact: Mr. Ralph I. Gratz, Bureau Chief Phone: 223-2254 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! UST fuel monitoring systems N/A 3 6 6 6 ! Electronic card readers N/A N/A 3 3 N/A installed u Goal 4 - To improve effectiveness through problem-solving techniques by applying quality assurance processes for improved department mail operations. A.R.S. 41-1713 Subprogram Mission: To provide quality supplies and automotive equipment as well as printing, forms, and mail services to department units and employees in support of the Department mission to protect life and property. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected ! Mail room ergonomics N/A N/A Evaluate ! Mail-handling system N/A N/A Research Subprogram Description: The Logistics subprogram provides support services to the Department, which include procurement and maintenance of vehicles, acquisition and distribution of supplies (automotive, medical, police, office, etc.) maintenance of computerized inventory systems, equipment disposal, mail service, forms management, and printing services. FY 2000 Expected FY 2001 Expected Equip N/A Develop Impleme nt u Goal 5 - To provide professional development for Logistics employees by offering personal growth and career opportunities through professional and technical training. Performance Measures ! Automobile technicians emissions-trained ! Automobile technicians electronics-trained ! Automobile technicians suspension systems-trained ! Staff Right to Knowhazardous materials handlingtrained Page 624 FY1999 Estimate 5,103.5 4,622.5 0.0 40.0 ! Consumable stock inventory FY 1997 Actual ! Information technology staff General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate Subprogram Goals and Performance Measures: u Goal 5 - To provide career counseling and training opportunities to section personnel. Performance Measures ($ Thousands) Funding and FTE Amounts: u Goal 3 - To expand section hardware/software and staffing to improve the delivery of services. Department of Public Safety FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1 1 2 2 2 1 3 9 9 9 2 1 2 2 2 N/A N/A 22 22 22 Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS PSA.2.4 u Goal 4 - To install Tower Climb-Safe equipment on all DPS towers in the state to conform to OSHA and loss-prevention program requirements. SUBPROGRAM SUMMARY TELECOMMUNICATIONS Contact: Mr. Ralph I. Gratz, Bureau Chief Phone: 223-2254 FY 1997 Actual Performance Measures ! Tower Climb-Safe equipment A.R.S. 41-1713 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected Identify Purchase Install 25 Install 20 Training implementation Subprogram Mission: PSA.2.5 To provide design, coordination, construction and maintenance services for statewide radio, voice and data telecommunication systems. SUBPROGRAM SUMMARY OPERATIONAL COMMUNICATIONS Contact: Mr. Ralph I. Gratz, Bureau Chief Phone: 223-2254 Subprogram Description: The Telecommunications subprogram provides the infrastructure to support public safety services for state, county/local governmental agencies and the Emergency Medical Communication System. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,870.9 4,600.0 453.2 0.0 4,370.9 2,552.3 0.0 0.0 5,117.2 1,552.3 0.0 0.0 Program Total 6,924.1 6,923.2 6,669.5 FTE Positions 67.0 67.0 67.0 A.R.S. 41-1713, 41-1749 Subprogram Mission: To ensure officer and public safety comes first by giving assistance and information to the public, and providing statewide radio dispatch services for the Department of Public Safety, emergency medical services, and other criminal justice agencies. Subprogram Description: The Operational Communications subprogram operates three dispatch centers respectively located in Phoenix, Tucson and Flagstaff, to facilitate the flow of information and provide assistance to the public, Department of Public Safety officers, criminal justice agencies, and emergency service providers. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Subprogram Goals and Performance Measures: u Goal 1 - To install statewide digital microwave, digital trunked radio, and mobile data computer systems to enhance voice and data communications for DPS and other law enforcement agencies in Arizona. Performance Measures ! Project Crystal system FY 1997 Actual FY 1998 Expected Study Consulta nt FY 1999 Expected Review FY 2000 Expected Funding General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2001 Expected Design u Goal 2 - To provide improved, more efficient and cost-effective telecommunications services by maintaining telecommunications equipment at or below acceptable age standards. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 290 279 38 95 142 367 14 353 40 26 55 0 0 0 10 0 5 5 10 8 u Goal 3 - To upgrade and replace existing client computer equipment to support current technical needs and to implement an automated business-management system to permit Telecommunications to more efficiently track resource utilization and to assist with telecommunications equipment/system problem resolution. Performance Measures ! Automated business system/computer equipment replacement Protection and Safety FY 1997 Actual Assess FY 1998 Expected FY 1999 Expected FY 2000 Expected 740.8 1,900.0 0.7 0.0 1,540.8 1,100.0 0.0 0.0 2,739.9 100.0 0.0 0.0 Program Total 2,641.5 2,640.8 2,839.9 FTE Positions 85.0 92.0 97.0 u Goal 1 - To provide assistance to Operational Communication customers in a timely, effective and professional manner. ! Portable radios replaced ! Service vehicles replaced FY1999 Estimate Subprogram Goals and Performance Measures: ! Mobile radios replaced ! Base stations replaced FY1998 Estimate Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected ! Automated call routing N/A N/A Research ! Computerize tow-truck call N/A N/A Research rotation ! Computerize dispatch work schedules N/A N/A Research FY 2000 Expected FY 2001 Expected Develop Impleme nt Install Evaluate Install N/A u Goal 2 - To improve efficiency to the public, other criminal justice agencies, emergency medical services and the department through use of current technology. Performance Measures ! Install 24-hour digital recorders FY 1997 Actual N/A FY 1998 Expected Fund FY 1999 Expected Install FY 2000 Expected FY 2001 Expected Install Maintain FY 2001 Expected Assess Hardwar Software Impleme e nt Department of Public Safety Page 625 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 3 - To improve service to customers through quality assurance. FY 1997 Actual Performance Measures FY 1998 Expected ! Quality-assurance surveys N/A ! Rings to answer 9-1-1 calls N/A FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A Develop Baseline N/A 5< Assess 4< 3< u Goal 4 - To develop comprehensive training for Police Communication Dispatchers (PCD), Senior Dispatchers and supervisors. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! PCDs 52 59 64 64 64 ! In-service training hours per 16 24 24 24 32 PCD ! Senior Dispatchers 23 23 23 23 23 ! In-service training hours per Senior Dispatcher ! Supervisors 24 24 24 24 32 9 9 9 9 9 ! In-service training hours per 32 32 32 56 64 FY 1997 Actual Performance Measures ! Public service announcements N/A FY 1998 Expected FY 1999 Expected N/A FY 2001 Expected N/A Research Impleme nt on "holding" calls PSA.2.6 FY 2000 Expected SUBPROGRAM SUMMARY Assess 6 8 ! Facilities made ADA accessible 2 3 3 3 1 ! Facilities remaining to be made 10 7 4 1 0 14 7 3 3 2 ! Facilities ADA accessible ADA accessible ! Heating, ventilating and air conditioning (HVAC) systems replaced ! Roof replacements 3 3 3 3 3 0 1 1 1 1 ! Carpet replacements 2 3 3 5 7 u Goal 2 - To improve department efficiency through automation, technology, and adequate staffing. 0 ! Computerized Maintenance ! Roof preventive maintenance task forms and schedules developed Roofs completed preventive maintenance Chiller system task forms and schedules completed Air conditioner and furnace task forms and schedules developed Chiller system preventive maintenance completed To provide Arizona Department of Public Safety employees with environmentally healthy and safe buildings and grounds. ! Air conditioner and furnace General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1999 Estimate 1,332.7 1,783.2 3.6 0.0 1,310.9 1,805.0 400.0 0.0 2,350.6 805.0 0.0 0.0 3,119.5 3,515.9 3,155.6 36.0 36.0 Subprogram Goals and Performance Measures: u Goal 1 - To enhance public safety in Arizona by providing effective services in support of the department mission. 4 3 Assess 1 preventive maintenance completed ! Facilities with updated lighting energy management programs FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 50% 100% N/A N/A N/A N/A 25% 50% 75% 50% 100% N/A N/A N/A N/A 50% 100% N/A N/A N/A N/A 50% 100% N/A N/A N/A N/A 50% 100% N/A N/A 1 1 1 u Goal 4 - To provide professional development for DPS employees by offering personal growth and career opportunities. ($ Thousands) 27.0 1 FY 2001 Expected Develop Develop Impleme nt 0 0 1 1 FY 1997 Actual Performance Measures ! FY1998 Estimate 4 FY 2000 Expected u Goal 3 - To improve effectiveness through problem-solving techniques, by applying quality assurance processes. Subprogram Mission: FY1997 Actual FY 1999 Expected Research Management System (CMMS) A.R.S. 41-1713, 41-1749 Funding and FTE Amounts: FY 1998 Expected FY 1997 Actual Performance Measures ! The Facilities subprogram provides support services to the department for planning, design, construction, maintenance, security and risk management of department-owned and leased buildings and grounds statewide. Cleanup Renovate Occupan cy 11 14 17 ! Parking lot restorations ! Subprogram Description: FY 2001 Expected Planning ! FACILITIES Contact: Mr. Ralph I. Gratz, Bureau Chief Phone: 223-2254 FY 2000 Expected ! Old crime lab rehabilitation ! Additional FTEs u Goal 5 - To increase public knowledge of the department and provide community awareness of safety issues. FY 1999 Expected FY 1997 Actual ! Security system upgrades supervisor FY 1998 Expected Performance Measures FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Driver training track N/A N/A ! Industrial injuries reported 30% 40% 65% 80% 85% 10% 20% 50% 75% 100% 4 9 7 8 8 within 48 hours ! Employees occupational safetytrained ! Facilities staff receiving training PSA.2.7 Panning Construct Utilize SUBPROGRAM SUMMARY TRAINING & EDUCATION Contact: Mr. Ralph I. Gratz, Bureau Chief Phone: 223-2254 A.R.S. 41-1713 Subprogram Mission: Page 626 Department of Public Safety Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To develop and generate training which meets the current requirements and anticipates the future needs of the Department by formulating, providing and/or sponsoring programs in areas of: leadership, management, and supervisory development; advanced training and certification for law enforcement proficiency; professional and employee development; health and wellness opportunities; tuition assistance; armory services and training records management. ! Officers receiving judgmental ! ! ! ! Subprogram Description: ! The Training & Education subprogram focuses on strategic issues and activities which prepare department employees for future law enforcement and supporting roles. It provides the Department with various training programs including: Advanced Basic and Field Training of Officers (FTO), Horizontal Gaze Nystagmus (HGN), Drug Recognition Expert (DRE), Drug Recognition Usage Guide Seminars (D.R.U.G.S.), Annual Officer Training (AOT), Emergency Vehicle Operators Course (EVOC), leadership, management and supervision training, Sergeant's Orientation Program (SOG), Professional Development, Interagency Professional Development Team (IPDT), professional working groups, General Instructor Program, specialty programs, i.e., staff skills, problem solving, improved written and oral communication, Brown Bag Bijou (facilitated discussion of a needed training topic conducted over the lunch hour) and courses in conjunction with Arizona Peace Officer Standards and Training (POST). Training promotes opportunities for continued professional growth for all department employees; the administration of health and wellness; management and retention of departmental training records; firearms proficiency; tuition assistance; assisted facilitation for problem solving, and the delivery of armory services. ! FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 1,389.7 100.0 0.0 0.0 1,409.2 100.0 0.0 0.0 Program Total 1,628.3 1,489.7 1,509.2 FTE Positions 24.0 24.0 24.0 ! Advanced Basic classes ! ! ! ! ! presented Probationary officers completing training Probationary officers whose expectations/needs met or exceeded Field training officer (FTO) classes presented FTO attendees whose expectations/needs met or exceeded Officers receiving judgmental shooting and firearms qualification Protection and Safety FY 1998 Expected FY 1999 Expected FY 2000 Expected 100% 100% 1,043 1,046 1,069 1,120 1,176 99.7% 100% 100% 100% 100% 14 11 8 8 8 358 1,046 294 Determin Determin Determin e e e 1,046 1,069 1,120 1,176 100% 100% N/A N/A Baseline 80% 85% ! Course quality ratings N/A N/A Baseline 80% 85% ! Instructional quality ratings N/A N/A Baseline 80% 85% Health and Wellness assessment ! Health and Wellness assessment participations 1,046 1,046 1,069 1,120 1,176 N/A Baseline +10% +10% +10% u Goal 2 - To improve support to the Department and other criminal justice agencies by exceeding customer expectations with timely delivery of service in a professional manner through anticipation of future needs. Performance Measures FY 1997 Actual ! Horizontal gaze nystagmus ! ! ! ! (HGN) classes presented Officers receiving HGN training whose expectations/needs were met/exceeded Drug recognition expert (DRE) classes presented Officers completing DRE training Oficers receiving DRE training whose expectations/needs were met/exceeded FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2 2 2 2 2 100% 100% 100% 100% 100% 1 1 1 1 1 85% 100% 100% 100% 100% 100% 100% 100% 100% 100% u Goal 3 - To improve department efficiency through automation, technology and adequate staffing with the development of an integrated training record system accessible to all, and programs improving staff performance levels. u Goal 1 - To enhance public safety in Arizona by providing effective services in support of the department mission through quality education and support services to department employees. FY 1997 Actual 100% 100% ! Personnel to participate in Subprogram Goals and Performance Measures: Performance Measures 100% 100% ! FY1999 Estimate 1,585.4 0.0 27.9 15.0 96.8% 100% ($ Thousands) Funding and FTE Amounts: shooting and firearms qualification Officers receiving firearms training Officers receiving firearms training Specialty firearms courses presented Officers attending specialty firearms courses Officers receiving continuing and certification training Officers meeting Peace Officer Standards & Training (POST) Board requirements Instructor quality ratings Performance Measures FY 2001 Expected 2 2 2 2 2 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 2 2 2 2 2 100% 100% 100% 100% 100% 1,013 1,046 1,069 1,120 1,176 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Existing firearms records N/A 75% automated ! Active instructors N/A N/A ! Classes scheduled N/A 50% 100% 100% 100% N/A N/A N/A 64 70 N/A N/A N/A 60% 80% electronically ! Commanders/managers eligible to use automated scheduling ! Commanders/managers using automated system Department of Public Safety 100% 100% 100% N/A Baseline +10% Page 627 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 4 - To improve effectiveness through problem-solving techniques by applying quality assurance processes, and identification of trends affecting the department and recommending and implementing training. FY 1997 Actual Performance Measures ! Advanced Basic attendees ! ! ! ! ! FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100% 100% 100% 100% 100% 50% 67% 75% 80% 85% N/A N/A 90% 90% 90% N/A N/A Baseline 10% 20% N/A N/A Baseline +10% +10% N/A N/A Baseline +10% +10% surveyed Critical incidents where training was adequate Employees surveyed regarding training needs Employees provided facilitator, strategic planning, or problem-solving training Use of problem solving processes Involvement in strategic planning at all levels u Goal 5 - To provide professional development for DPS employees by offering personal growth and career opportunities and ensuring department employees have necessary skills and knowledge to enable and assist them in performing law enforcement and supporting functions. Performance Measures ! Supervisory course attendees ! Supervisory course attendees FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 44 31 28 28 28 100% 100% 100% 100% 100% whose expectations/needs were met/exceeded ! Employees served by Tuition Assistance Program ! Tme reduction in Operational Communications positional training ! Awareness of career and relevant training opportunities (self-reported) 76 85 95 N/A Baseline -10% N/A N/A Baseline 105 115 -25% Maintain +10% +10% Performance Measures ! Requests for Drug Recognition Usage Guide Seminar (DRUGS) ! DRUGS classes for other agencies PSA.3 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 9,714.6 2,056.4 5,263.5 375.0 8,837.6 6,390.0 4,259.6 579.9 11,257.2 7,198.9 3,853.0 0.0 Program Total 17,409.5 20,067.1 22,309.1 FTE Positions 241.5 244.0 261.0 This Program Contains the following Subprograms: 4 4 4 4 4 Scientific Analysis Aviation AZAFIS Management Licensing Criminal Information PSA.3.1 SUBPROGRAM SUMMARY SCIENTIFIC ANALYSIS Contact: Mr. Jim Timmons, Bureau Chief Phone: 223-2238 u Goal 6 - To improve community awareness of DPS by supporting public awareness programs and activities and providing information and education which promote community-related interaction. FY 1997 Actual subprograms which provide the following support services: processes applications for concealed weapons permits; conducts criminal history background checks on potential handgun buyers; licenses security guards and private investigators; manages the Arizona Automated Fingerprint Identification System; manages the Arizona Criminal Justice Information System; maintains Department of Public Safety citations, warrants, vehicular collision and offense reports; and maintains the Central State Repository for Arizona criminal history records. Criminal Justice Support also provides expert court testimony, scientific analysis of evidence, fixed- and rotary-winged aircraft support to Arizona State agencies, emergency medical evacuation services to the Arizona public, and statewide property and evidence services for law enforcement agencies. ($ Thousands) Funding and FTE Amounts: A.R.S. 41-1761 et. seq. Subprogram Mission: FY 2001 Expected 5 25 48 50 52 N/A N/A 8 8 8 PROGRAM SUMMARY CRIMINAL JUSTICE SUPPORT To assist the Department, the Arizona criminal justice community and the public in the timely investigation and adjudication of criminal cases by utilizing state-of-the-art analytic techniques; providing the most accurate scientific analyses of evidence and presenting expert court testimony. To provide for the storage and appropriate disposition of property and evidence in the most efficient manner. Subprogram Description: Support Division Contact: Mr. Jim Timmons, Bureau Chief Phone: 223-2238 A.R.S. 41-1711 - 1712, 1750 Program Mission: To provide professional and effective scientific, technical, regulatory and operational support to the Department of Public Safety, the criminal justice community, and the public. The Scientific Analysis subprogram provides scientific analysis of evidence, technical crime scene assistance, secure storage of evidentiary items, training and expert testimony to all criminal justice agencies in the state. Scientific and technical services are provided in the areas of DNA, serology, toxicology, controlled substances (drugs), firearms and toolmarks, trace evidence (arson, explosives, hairs, fibers, paint, glass, etc.) latent fingerprints, questioned documents, Intoxilyzer (breath alcohol program) , collision analysis and reconstruction, and photography. Program Description: The Criminal Justice Support program is comprised of five Page 628 Department of Public Safety Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate PSA.3.2 FY1999 Estimate 3,892.1 796.0 1,559.4 155.6 2,557.5 3,941.7 1,107.5 354.8 3,160.9 3,945.5 628.4 0.0 Program Total 6,403.1 7,961.5 7,734.8 FTE Positions 98.0 100.0 112.0 AVIATION Contact: Mr. Jim Timmons, Bureau Chief Phone: 223-2238 A.R.S. 28-240; 41-1834 Subprogram Mission: To provide fixed- and/or rotary-winged aircraft support to Arizona state agencies in administering official responsibilities; to law enforcement and public safety entities during police or emergency action; and to render emergency medical relief to the Arizona public. Subprogram Goals and Performance Measures: u Goal 1 - To improve the effectiveness of the Arizona criminal justice system and to enhance public safety by continual improvement in the delivery of essential scientific and technical support services provided by the Scientific Analysis subprogram. Performance Measures FY 1997 Actual Subprogram Description: FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Cases submitted for analysis 28,255 29,668 31,151 32,709 34,344 ! Backlog of requests over 30 days ! Cases for evidence storage -28% -53% -75% -94% - 32,857 34,500 36,225 38,036 39,938 N/A N/A -10% -10% -10% ! Cases for storage u Goal 2 - To enhance and expand essential scientific and technical support services through new technology, automation and adequate staffing. Performance Measures FY 1997 Actual ! Additional positions FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 11 12 7 0 ! Obsolete equipment replaced 6% 4% 10% 15% 20% ! Equipment automated 2% 6% 10% 15% 20% u Goal 3 - To enhance scientific analysis subprogram effectiveness through problem-solving techniques and improve customer contact and communication. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected SUBPROGRAM SUMMARY The Aviation subprogram provides an immediate 24-hour statewide response capability for critical occurrences and emergency situations, including first responder emergency medical services; technical rescue operations; medical and disaster evacuation; search operations for overdue, lost or injured parties; and aerial and logistical support for emergency law enforcement activities. Also provided are air support and transport services in support of governmental operations and critical administrative functions. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 4,904.5 0.0 0.0 0.0 Program Total 3,893.6 3,829.3 4,904.5 FTE Positions 51.0 53.0 53.0 Subprogram Goals and Performance Measures: FY 2001 Expected u Goal 1 - To enhance public safety in Arizona through enhanced air rescue operations and improved first responder emergency medical services. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,167 1,225 1,286 1,350 1,418 N/A 5% 5% 5% 5% ! Missions fulfilled N/A 50% 60% 70% 80% ! Implementation public N/A 50% 100% 100% 100% ! Counties reached by public N/A 7 7 15 15 awareness program ! Equipment replacement N/A 50% 50% 25% 25% 2 2 2 2 Performance Measures ! Peer group meetings per 1 2 2 2 2 ! Emergency medical service (EMS) responses ! Increase from previous year science specialty u Goal 4 - To enhance scientific analysis subprogram effectiveness through professional development of employees. ! Employees receiving training FY 1998 Expected 90% 90% FY 1999 Expected 90% FY 2000 Expected 95% FY 2001 Expected 100% u Goal 5 - To increase public awareness of the integral role that scientific analysis plays in the criminal justice system. Performance Measures ! Presentations per regional crime laboratory FY 1997 Actual FY 1998 Expected 2 3 FY 1999 Expected 4 FY 2000 Expected 4 FY 2001 Expected FY 1997 Actual awareness program u Goal 2 - To improve support to the department and to other criminal justice agencies through enhanced air support aerial surveillance operations. 4 Performance Measures ! Aggressive driver aerial surveillance program ! FTE fiscal planning issue (FPI) /pilot hires to support aggressive driver aerial surveillance program Protection and Safety FY1999 Estimate 3,816.9 0.0 0.0 12.4 1 FY 1997 Actual FY1998 Estimate 3,839.8 0.0 0.0 53.8 ! User meetings per regional lab Performance Measures ($ Thousands) Funding and FTE Amounts: Department of Public Safety FY 1997 Actual FY 1998 Expected N/A N/A N/A N/A FY 1999 Expected FY 2000 Expected FY 2001 Expected PIlot Analysis study N/A FPI Funding 2 Page 629 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Aircraft fiscal planning issue N/A N/A N/A FPI 1 Repository and maintain established reliability and response time performance standards. (FPI)/aircraft acquisition to support aggressive driver aerial surveillance program u Goal 3 - To improve Aviation subprogram effectiveness through replacement of obsolete equipment and acquisition and allocation of appropriate staffing resources. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected ! System reliability ! FY 2001 Expected ! ! Replacement rotary-wing N/A FPI 1 2 2 ! aircraft ! Additional FTEs N/A N/A FPI 4 1 ! ! u Goal 4 - To improve Aviation subprogram administrative effectiveness through automation. Performance Measures ! Automated aircraft parts and FY 1997 Actual maintenance work order tracking ! Replacement data processing equipment PSA.3.3 FY 1998 Expected FY 1999 Expected FY 1997 Actual Performance Measures FY 2000 Expected FY 2001 Expected N/A N/A Impleme Integrate nt Assess N/A N/A Planning 50% 50% SUBPROGRAM SUMMARY AZAFIS MANAGEMENT Contact: Mr. Jim Timmons, Bureau Chief Phone: 223-2238 Minutes for tenprint to tenprint search time Minutes for tenprint to latent search Minutes for latent to tenprint search Time for print to latent print search Days for arrest fingerprint record processing To effectively manage day-to-day Arizona Automated Fingerprint Identification Systems (AZAFIS) operations and continuously improve the system in support of the automated fingerprint identification needs of Arizona and other criminal justice agencies. Subprogram Description: The AZAFIS subprogram, representing the DPS Director -- as the AZAFIS System Manager -- provides ongoing management of the Arizona Automated Fingerprint Identification System to ensure system service remains available to all authorized sites throughout the state, and monitors compliance by AZAFIS sites with state and federal laws and system policies and procedures. The subprogram also processes arrest fingerprint records received from all Arizona agencies, in order to establish and maintain the Arizona central fingerprint repository. The subprogram also oversees training and certification of AZAFIS workstation operators and assists the AZAFIS Advisory Board by developing planning strategies for the most effective growth of the system. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2000 Expected FY 2001 Expected 99.96% 99.4% 98% 98% 98% 2 4 4 4 4 1/2 4 4 4 4 4 6 6 6 6 2 min. 4 hrs. 4 hrs. 4 hrs. 4 hrs. n/a 2 4 4 4 u Goal 2 - To implement technological enhancements to meet system users' evolving automated fingerprint identification requirements. FY 1997 Actual Performance Measures ! FBI Electronic Fingerprint Image Print Server (EFIPS) interface ! AZAFIS strategic plan update ! Mug Photo Interface (MPI) Subprogram Mission: ($ Thousands) FY1997 Actual FY 1999 Expected N/A FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 6-98 - - N/A N/A Feb '99 Feb '00 Feb '01 N/A N/A Jun '99 - - u Goal 3 - To ensure knowledge of and adherence to statutes, policies, and procedures governing legal and efficient system use and dissemination of AZAFIS identification information. A.R.S. 41-2401 et. seq. Funding and FTE Amounts: FY 1998 Expected FY1998 Estimate FY1999 Estimate 376.8 1,260.4 0.0 0.0 381.0 1,638.0 0.0 0.0 386.7 2,025.2 0.0 0.0 Program Total 1,637.2 2,019.0 2,411.9 FTE Positions 13.0 13.0 13.0 FY 1997 Actual Performance Measures ! AZAFIS site review program implementation ! Local livescan terminal trainer certification ! AZAFIS sites training software acquired ! Automated AZAFIS training center proposal FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A Jun '99 - - N/A N/A Jun '99 - - N/A N/A N/A Jun '00 - N/A N/A N/A N/A Jun '01 u Goal 4 - To further develop job-related knowledge and skills of AZAFIS personnel. FY 1997 Actual Performance Measures ! Personnel professional development/technical training completed ! Secretary development/technical course attendance ! Fingerprint technician development/technical course attendance PSA.3.4 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A Jun '99 Jun '00 Jun '01 N/A N/A 1 1 1 N/A N/A 1> 1> 1> SUBPROGRAM SUMMARY LICENSING Contact: Mr. Jim Timmons, Bureau Chief Phone: 223-2238 A.R.S. Titles 24, 26, 32, 41 Subprogram Mission: Subprogram Goals and Performance Measures: u Goal 1 - To efficiently operate the Arizona Central Fingerprint Page 630 To respond to inquiries from federal firearms-licensed (FFL) dealers to provide criminal history background checks on potential handgun buyers as required by federal and state law; to process applications and issue permits to qualified Arizona residents for Department of Public Safety Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Applicant photo on CCW the authorized possession of concealed weapons; and to issue licenses required by law for security guard and private investigation employees and agencies. Subprogram Description: The Licensing subprogram, operated by a Licensing, Permits and Handgun Clearance Section, provides an instant state and nationallevel background check system used by licensed firearms dealers to approve or deny the sale of handguns to individuals seeking purchase. The subprogram issues concealed weapon permits to qualified Arizona residents, and approves instructors and training course outlines for the required firearms safety training course. The subprogram provides services relating to the screening, licensure and investigation of employees and agencies engaged in the private investigation and security guard industries in Arizona. FY1997 Actual FY1998 Estimate FY1999 Estimate 351.3 0.0 715.3 0.0 369.8 810.3 0.0 0.0 393.1 968.1 0.0 0.0 Program Total 1,066.6 1,180.1 1,361.2 FTE Positions 28.0 28.0 32.0 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 1997 Actual Performance Measures 4 4 4 2 3 3 3 in training ! Commissioned employees and supervisors participating in training ! Staff participating in skills/professional development course ! Criminal records specialists cross-trained FY 2001 Expected 35% 40% ! Unit newsletter issues 10% 10% ! Firearms safety training ! Lapse rate for unresolved N/A N/A 50% 48% 46% background checks ! Licensing investigations N/A 66 75 75 75 ! Months to complete licensing N/A N/A 7 5 4 complaint investigations ! ! FY 2001 Expected 6.5 5.8 20 15 10 15 15 15 15 15 n/a n/a 4< 4< 4< 13 4 4 4 N/A N/A 50% 75% 100% 100% 100% 100% 100% 100% N/A N/A 50% 75% 100% N/A N/A N/A N/A 100% FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3 4 4 6 6 N/A N/A 10% 10% 10% ! guard agency site visits Arizona federal firearms licensed-dealers surveyed Federal firearms licenseddealer site visits Firearms safety training organizations surveyed Permit holders surveyed N/A N/A N/A 20 20 N/A N/A 10% 10% 10% N/A N/A N/A N/A 20 N/A N/A 10% 10% 10% N/A N/A 10% 10% 10% PSA.3.5 SUBPROGRAM SUMMARY CRIMINAL INFORMATION Contact: Mr. Jim Timmons, Bureau Chief Phone: 223-2238 A.R.S. 41-1750 66,177 50,000 124,620 124,620 124,620 1,585 1,400 2,480 2,480 2,480 u Goal 3 - To improve section efficiency through automation, technology, and adequate staffing. Protection and Safety FY 2001 Expected organizations surveyed ! Private investigator/security ! u Goal 2 - To improve the support to department functions and to other criminal justice agencies. ! NIC interface FY 2000 Expected 0 FY 1997 Actual Performance Measures 10% Performance Measures FY 1999 Expected u Goal 6 - To foster positive public exposure of section programs through excellence in criminal justice support services. 25% ! Weapon transfers denied FY 1998 Expected FY 1997 Actual ! Staff participation/instruction N/A CCW permits ! Minutes to process security guard/private investigator employee licenses ! Months to process security guard/private investigator agency licenses ! Handgun purchase insta-checks FY 2001 Expected N/A 17% FY 2000 Expected FY 2000 Expected 1 N/A FY 1999 Expected FY 1999 Expected N/A 35% FY 1998 Expected FY 1998 Expected ! Unit procedural reviews ! CCW training sites surveyed FY 1997 Actual - ! Quarterly staff meetings ! CCW training sites monitored Performance Measures ! Days to process new/renewal - safety instructor training sessions u Goal 1 - To improve services directly related to law enforcement and public safety through compliance reviews, improved research lapse rates, and decreased complaint investigation processing time. FY 1997 Actual N/A Complete ! Quarterly CCW firearms Subprogram Goals and Performance Measures: Performance Measures N/A N/A u Goal 4 - To improve section effectiveness through problemsolving techniques. Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds N/A N/A Impleme nt N/A N/A Impleme nt N/A N/A - Planning u Goal 5 - To enhance section effectiveness through increased training and professional development of employees. ($ Thousands) Funding and FTE Amounts: N/A permit ! Licensing information on World Wide Web site ! AZAFIS livescan/digital photo equipment ! Staffing assessment/space needs analysis FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected N/A Impleme nt FY 2000 Expected - Subprogram Mission: To provide criminal information in support of the fight against crime. Subprogram Description: FY 2001 Expected - Criminal Information subprogram responsibilities are outlined in ARS 41-1750. Additional guidance is provided in Administrative Rules R13-1-01 through R13-1-09. The responsibilities include receiving and providing copies of Department reports relating to Department of Public Safety Page 631 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS offenses, incidents, and motor vehicle collisions; operation of the Arizona central repository of criminal records; and processing state and national criminal background checks for employment and licensing purposes. The services are provided to the criminal justice community, noncriminal justice agencies and companies or individuals authorized to receive the information. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate PSA.4 PROGRAM SUMMARY DIRECTOR'S OFFICE Office of the Director Contact: Lt. Colonel R. Aguilera, Deputy Director Phone: 223-2465 A.R.S. 41-1711 FY1999 Estimate Program Mission: 1,254.6 0.0 2,988.8 165.6 1,712.4 0.0 3,152.1 212.7 2,412.0 0.0 3,224.6 0.0 Program Total 4,409.0 5,077.2 5,636.6 FTE Positions 51.5 50.0 51.0 To foster excellence in the Department of Public Safety (DPS) by providing day-to-day administrative and strategic direction to the overall department and provide cross-program services to the public and departmental units. Program Description: Subprogram Goals and Performance Measures: u Goal 1 - To improve the criminal history disposition reporting process within the state. Performance Measures FY 1997 Actual ! Counties in which criminal history disposition training accomplished ! Disposition forms meeting standards ! Agencies added to electronic disposition reporting ! Days to process disposition forms FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1 6 5 5 5 N/A N/A 50% 80% 90% N/A N/A 1 1 1 N/A N/A 30 25 20 FY1997 Actual u Goal 2 - To provide job-related training opportunities to each employee within the Criminal Information Services Section. Performance Measures ! Training opportunities per FY 1997 Actual N/A FY 1998 Expected FY 1999 Expected N/A 2 FY 2000 Expected FY 2001 Expected 2 2 employee u Goal 3 - To expand imaging system operations. Performance Measures ! Document types added to FY 1997 Actual N/A FY 1998 Expected N/A FY 1999 Expected 1 FY 2000 Expected FY 2001 Expected 1 1 imaging system ! Fiscal planning issue for criminal history disposition processing needs ! Criminal information area space needs study FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A complete - - N/A N/A complete - - Performance Measures ! Summary improvement reports N/A FY 1998 Expected N/A FY 1999 Expected 1 FY 2000 Expected 1 FY1999 Estimate 3,860.3 497.5 5,763.0 2,045.3 4,616.6 738.6 921.1 3,198.2 4,819.0 738.6 840.0 2,882.5 Program Total 12,166.1 9,474.5 9,280.1 FTE Positions 79.0 82.0 82.0 This Program Contains the following Subprograms: PSA.4.1 SUBPROGRAM SUMMARY EXECUTIVE SUPPORT Contact: Lt. Col. R. Aguilera, Deputy Director Phone: 223-2465 A.R.S. 41-1711 u Goal 5 - To improve effectiveness through problem-solving techniques. FY 1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 4 Executive Support 4 Financial Services 4 Crime Victim Services u Goal 4 - To acquire adequate staffing and space for criminal information processing functions. Performance Measures The Directors Office program is comprised of three subprograms which provide staff to the director and operate cross-program services such as communication with the media and other government agencies; promotion of public safety through community education; budget development and monitoring; administration of federal and state grant programs; administration of DPS asset forfeitures; research analysis, futures planning, policy development, and graphic arts; conducting inspections and investigations to maintain professional standards; legal assistance to DPS and other law enforcement agencies; serving as government liaison; and providing security for the Senate, House of Representatives and the Governor. The Director's Office also provides resources to the Law Enforcement Merit System Council (LEMSC) and the Peace Officer Standards and Training (POST) Board. ($ Thousands) Funding and FTE Amounts: Subprogram Mission: FY 2001 Expected 1 To foster excellence in the Department of Public Safety (DPS) by providing the public, other agencies, and departmental units with services that are cross-program in nature, and additionally serve as staff to the director. Subprogram Description: Page 632 Department of Public Safety Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS The Executive Support subprogram serves as the director's staff and provides such cross-program services as media and other government agency communications; promotion of public safety through a community education; performing research and analysis, futures planning, policy development, and graphic arts; conducting inspections to maintain professional standards; providing legal assistance to DPS and other law enforcement agencies; and providing security for the Senate, House of Representatives and the Governor. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 3,507.3 515.0 0.0 18.2 3,707.4 515.0 0.0 0.0 Program Total 3,311.1 4,040.5 4,222.4 FTE Positions 50.0 55.0 55.0 FY 1999 Expected FY 2000 Expected FY 1998 Expected N/A FY 1999 Expected N/A Research FY 2000 Expected Develop FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected 8 12 13> 14> 16> ! Benchmarked practices N/A N/A +10% +10% +10% ! Traffic/safety conference 2 2 2 2 2 attendance ! Law enforcement planner conference attendance 2 2 2 2 2 ! Legal research tool FY 2001 Expected enhancements ! Employees attending training FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected N/A Internet Lexis+ assess 100% 100% 100% 100% 100% 1 1 1 1 1 2 2 2 2 2 N/A 1 1+ 1+ 2 12 12 12 ! Law bulletins published 5 6 6 7 8 ! Crime trend reports published 1 1 1 1 1 ! Agency strategic plans produced/updated 1 1 1 1 1 ! Video public service 4 4 4 4 4 u Goal 6 - To improve community awareness of DPS. N/A N/A reporting survey ! Geographic information Media Training Refresher book N/A N/A Impleme Maintain Maintain nt N/A N/A Develop Impleme Assess nt N/A Research Planning Acquire Operate system (GIS) u Goal 2 - To reduce department liability. Performance Measures ! Pursuit analyses within time limits ! Pursuit reports entered within time limits ! Quarterly pursuit summary analysis ! Video training segments FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 90% 100% 100% 100% N/A 85% 100% 100% 100% 4 4 4 4 4 N/A 6 8 10 12 ! Digest training articles N/A 6 8 10 12 ! Executive Support personnel N/A N/A 100% 100% 100% N/A N/A Develop 4 4 N/A N/A Develop Impleme MMainta nt in 14 15 17 19 attending required training ! Early liability identification quarterly reports ! Department liability inspection instrument ! Legal training sessions presented Protection and Safety 18 Performance Measures ! Citizen opinion/attitude FY 2001 Expected N/A N/A ! Professional standards FY 2001 Expected ! Practices benchmarked N/A announcement productions ! Public affairs & community education (PACE) program ! PACE certification program Test u Goal 4 - To benchmark best practices to improve department effectiveness. ! Professional training opportunities per employee ! Skills training opportunities per employee ! Professional affiliation opportunities per employee ! Public safety releases FY 2001 Expected model (SPAM) Performance Measures u Goal 1 - To enhance public safety in Arizona by providing information through communications. FY 1998 Expected ! Support personnel allocation FY 1997 Actual u Goal 5 - To professionally develop employees through adequate resources. Subprogram Goals and Performance Measures: FY 1997 Actual Performance Measures Performance Measures 2,804.5 497.5 0.0 9.1 Performance Measures u Goal 3 - To research and develop a support personnel allocation model (SPAM) to ensure adequate support staffing for the Department. FY 1997 Actual FY 1998 Expected N/A FY 1999 Expected FY 2000 Expected FY 2001 Expected Survey Evaluate Impleme nt 12 12 12 Resurvey 12 assessment ! Citizen academies 6 ! Community informational 1 2 2 2 2 N/A 4 6 6 6 N/A 100% 100% 100% 100% 1 1 1 1 1 videos ! World Wide Web site feature articles ! Citizen academies addressing professional standards ! Annual reports published u Goal 7 - To provide for the security of the governor and the Arizona legislature. Performance Measures ! Security programs developed/reviewed ! Officers attending basic protection training ! Officers attending advanced protection training ! Legislative security specialty training hours per officer Department of Public Safety FY 1998 Expected FY 1997 Actual FY 1999 Expected FY 2000 Expected FY 2001 Expected 2 2 2 2 2 3 1 2 1 Maintain N/A N/A 2 2 2 N/A 8 8 8 8 Page 633 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS PSA.4.2 u Goal 4 - To implement an automated procurement system for the department. SUBPROGRAM SUMMARY FINANCIAL SERVICES Contact: Phil Case, Comptroller Phone: 223-2463 FY 1997 Actual Performance Measures ! Completion of automated N/A FY 1998 Expected FY 1999 Expected N/A FY 2000 Expected 60% 80% FY 2001 Expected 100% procurement system proposal A.R.S. 41-1711 u Goal 5 - To ensure the quality and expediency of antiracketeering case activities through training, automation, and direct support. Subprogram Mission: To continuously develop and perfect budget, fiscal and alternative funding services in support of the agency mission and external stakeholders. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected Subprogram Description: ! Cases received 104 84 100 110 120 The Financial Services subprogram each year provides the Governor's Office of Strategic Planning and Budgeting and the Joint Legislative Budget Committee with formal budget proposals and justifications, and supports the agency with accounting systems and financial management services. In addition to identifying, developing, administering and monitoring alternative fund sources, the program coordinates funding and audit issues with state and federal agencies. ! Preview of cases investigated N/A N/A 60% 75% 100% ! Management information N/A N/A 50% 75% 100% system developed ! Internal training sessions N/A N/A 4 5 6 ! Officers trained 114 24 200 200 200 89.5% 95% 95% 95% 95% ! Successful case prosecutions PSA.4.3 ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate SUBPROGRAM SUMMARY CRIME VICTIM SERVICES Contact: Phil Case, Comptroller Phone: 223-2463 FY1999 Estimate 995.8 0.0 5,763.0 0.0 1,049.3 223.6 921.1 0.0 1,051.5 223.6 840.0 0.0 Program Total 6,758.8 2,194.0 2,115.1 FTE Positions 27.0 25.0 25.0 A.R.S. 13-4401, et. seq. Subprogram Mission: To support the provision of a full range of direct services to victims of violent crime in Arizona. Subprogram Description: Subprogram Goals and Performance Measures: u Goal 1 - To implement a process that would allow the agency to systematically replace old/obsolete essential equipment. Performance Measures ! Old/obsolete equipment FY 1997 Actual FY 1998 Expected N/A N/A FY 1999 Expected FY 2000 Expected 33% 66% FY 2001 Expected 100% FY1997 Actual u Goal 2 - To improve efficiencies of the Department procurement process through the use of standardized solicitation forms and procedures. FY 1998 Expected FY 1997 Actual FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 60% 80% 100% - N/A 20% 50% 80% 100% reviewed ! Development of procurement reference guide u Goal 3 - To effectively and efficiently administer community and police support programs through public safety grant strategies. Performance Measures ! Random desk audits FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY1999 Estimate 60.0 0.0 0.0 2,036.2 60.0 0.0 0.0 3,180.0 60.1 0.0 0.0 2,882.5 Program Total 2,096.2 3,240.0 2,942.6 FTE Positions 2.0 2.0 2.0 u Goal 1 - To assure comprehensive and quality services are available and accessible statewide to victims of violent crime. FY 2001 Expected 5 15 18 18 ! Programs in compliance 8 5 13 16 17 ! Criminal justice planning 10 10 14 14 14 Page 634 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate Subprogram Goals and Performance Measures: 9 meetings attended ($ Thousands) Funding and FTE Amounts: addressed in life-cycle replacement plan. Performance Measures ! Procurement forms/procedures The Crime Victim Services subprogram administers the Victims of Crime Act (VOCA) victim assistance grant program for the State of Arizona. The principle purpose of the program is to assure quality crime victim services to those who have suffered physical, sexual, financial, or emotional harm as a result of the commission of a crime. The program is responsible for supporting, assisting, training and monitoring crime victim service providers throughout Arizona. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Respondents to annual survey N/A 72% 75% 75% 75% ! Positive follow-up surveys N/A N/A 75% 80% 85% ! Service providers in 95% 95% 95% 95% 95% compliance ! Site visits conducted 100% 100% 100% 100% 100% Department of Public Safety Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds u Goal 2 - To increase public confidence in the criminal justice system by ensuring crime victims are aware of the full range of services at their disposal. FY 1997 Actual Performance Measures ! Service providers with FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A 75% 80% 84% N/A N/A 50% 60% 68% 191.4 0.0 269.2 3,136.6 200.0 53.1 210.8 2,559.5 200.5 53.1 209.6 2,596.3 Program Total 3,597.2 3,023.4 3,059.5 FTE Positions 19.0 19.0 19.0 Victims' Rights policy ! Service providers collaborating with criminal justice agencies This Program Contains the following Subprograms: u Goal 3 - To develop and expand subprogram capabilities through crime victim-related training and professional development. FY 1997 Actual Performance Measures ! Training events ! Specific training sessions FY 1998 Expected FY 1999 Expected FY 2000 Expected 4 Highway Safety 4 Drug Abuse Resistance Education FY 2001 Expected 15 15 15 15 15 N/A N/A 3 3 3 attended by grant coordinators u Goal 4 - To increase community awareness of crime victim issues. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected HIGHWAY SAFETY Contact: Mr. Alberto Gutier, Director Phone: 255-3216 Subprogram Mission: FY 2000 Expected FY 2001 Expected N/A 640 960 1,150 1,380 ! Website updates N/A 3 4 4 4 10 4 6 4 3 ! Introductory support visits N/A 4 6 4 3 ! Mailings N/A 2 4 4 4 ! Brochures published N/A 1 1 1 1 ! Digest articles N/A N/A 1 1 1 PSA.5 SUBPROGRAM SUMMARY A.R.S. 28-611 ! Website inquiries ! New programs PSA.5.1 PROGRAM SUMMARY GOVERNOR'S OFFICE OF COMMUNITY AND HIGHWAY SAFETY Governor's Office of Community and Highway Safety Contact: Mr. Alberto Gutier, Director Phone: 255-3216 A.R.S. 28-611 The Governor's Office of Highway Safety (GOHS) is the focal point for highway safety issues in Arizona. GOHS provides leadership by developing, promoting and coordinating programs, influencing public and private policy, and increasing public awareness of highway safety. Subprogram Description: Highway Safety means the reduction of traffic crashes, deaths, injuries and property damage resulting therefrom on public roads. The Arizona Highway Safety Plan is developed through annual problem identification and analysis of traffic records, citations, convictions, judicial outcome, incarceration, assessments, screening, treatment, prevention and surveys. One of the uses of the highway safety funding process is to provide "seed" money to develop effective programs which can become operational within a three-year period. If the program(s) are successful, the state or local jurisdictions will establish the program(s) as a permanent responsibility of the jurisdiction. ($ Thousands) Funding and FTE Amounts: Program Mission: To provide a focal point for community highway safety programs in Arizona by administering and providing guidelines for the development, promotion and coordination of the Governor's Office of Highway Safety, and Drug Abuse Resistance Education (D.A.R.E.) programs. Program Description: The Governor's Office of Highway Safety (GOHS) develops, promotes and implements effective education, engineering and enforcement programs toward ending preventable crashes and reducing economic costs associated with vehicle use and highway travel. Through the GOHS Director, a channel of communication and understanding has been developed between the Governor's Office, the legislature, state agencies, county, municipal, private sector, and state and national activist groups concerning all aspects of the statewide safety program. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1999 Estimate 191.4 0.0 0.0 2,855.9 199.2 0.0 0.0 2,266.5 199.6 0.0 0.0 2,304.3 Program Total 3,047.3 2,465.7 2,503.9 FTE Positions 12.0 12.0 12.0 Subprogram Goals and Performance Measures: u Goal 1 - To reduce vehicular traffic crashes, deaths, injuries and property damage in Arizona. Performance Measures ! Fatalities per year FY 1997 Actual -4.7% FY 1998 Expected -2.0% FY 1999 Expected -2.0% FY 2000 Expected -2.0% FY 2001 Expected -2.0% ! Crashes 113,686(' 112,959(' 112,900(' 112,900(' 112,900(' 95) 96) 97) 98) 99) ! Mileage death rate 2.62('95) 2.45('96) 2.40('97) 2.40('98) 2.40('99) ` 1,037('95 994('96) 900('97) 900('98) 900('99) ! Persons killed Protection and Safety FY1998 Estimate Department of Public Safety Page 635 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Persons injured ! Public information & ) 71,994('9 71,805('9 71,800('9 71,800('9 71,800('9 8) 9) 5) 6) 7) 8 8 8 8 8 education media events ! Print/electronic media articles 25 25 25 25 25 SUBPROGRAM SUMMARY PSA.5.2 DRUG ABUSE RESISTANCE EDUCATION Contact: Captain Sam Fragala, Program Director Phone: 223-2544 on events A.R.S. 41-1711 u Goal 2 - To focus on alcohol, drug and and underage drinking and driving intervention efforts by enforcing laws and developing comprehensive public information and education programs. Subprogram Mission: Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Alcohol-related fatalities 261('95) 261('96) 261('97) 261('98) 261('99) ! Agencies in DUI task forces 14 16 18 20 20 ! DUI enforcement patrols 15 17 19 21 21 ! Placement/contracts for 18 20 20 20 20 81 80 80 80 80 14 16 18 20 20 400 400 400 400 400 enforcement vehicles ! Placement/contracts for alcohol-detection devices ! Agencies participating in DUI task forces ! Officers trained in standardized field sobriety/horizontal gaze nystagmus/drug recognition expert techniques Subprogram Description: D.A.R.E. is a prevention curriculum designed by educators and taught by uniformed officers in the elementary, junior high, and senior high classrooms, with an additional component taught to parents. The program is designed to provide the knowledge, attitudes, and skills necessary to resist the pressures to become involved in drugs and violence. The Southwest Regional Training Center (SWRTC) is one of five regional training centers operating in the United States. The SWRTC is responsible for providing training and monitoring the D.A.R.E. trainings being conducted throughout the southwest region. ($ Thousands) Funding and FTE Amounts: FY1997 Actual u Goal 3 - To increase seat belt and child restraint use by conducting combined public awareness, training and enforcement campaigns. Performance Measures To provide Drug Abuse Resistance Education (D.A.R.E.) training to law enforcement officers and to conduct site visits within the southwest region, to ensure D.A.R.E. is being replicated according to national policy. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 0.0 0.0 269.2 280.7 0.8 53.1 210.8 293.0 0.9 53.1 209.6 292.0 Program Total 549.9 557.7 555.6 7.0 7.0 7.0 ! Seat belt usage rate 63.2% 68.5% 73.0% 78.0% 83.0% ! Child safety belt usage rate 75.5% 80.5% 85.0% 90.0% 91.0% 12 20 20 20 20 15 20 25 25 25 FTE Positions 22 30 40 50 60 Subprogram Goals and Performance Measures: ! ! ! ! Agencies receiving training/grants Enforcement /training/public information & education events Agencies participating in enforcement/training/public information & education projects Public information & education campaigns developed each calendar quarter 4 4 4 4 4 u Goal 1 - To provide D.A.R.E. certification training to law enforcement officers enabling them to teach the elementary, junior high, senior high and parent training components. Performance Measures FY 1997 Actual ! Seminars conducted u Goal 4 - To integrate traffic safety with overall law enforcement by focusing on speeding, aggressive driving, occupant protection and the effect of traffic enforcement on crime. Performance Measures ! Speed-related crashes ! Agencies receiving training ! Aggressive driver interdiction programs established ! Agencies participating in speed/agressive driver interdiction/and DUI enforcement details ! Placement/contracts for speed/aggressive driver vehicles ! Placement/contracts for speed detection devices Page 636 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected -2% -2% -2% -2% 30 35 40 45 50 4 4 4 4 4 24 24 FY 1999 Expected FY 2000 Expected FY 2001 Expected 9 8 10 6 5 ! Officers certified 98% 95% 95% 95% 95% ! Evaluations indicating training 95% 95% 95% 95% 95% u Goal 2 - To monitor D.A.R.E. trainings conducted within the Southwest Region. Performance Measures ! Site visits conducted ! Trainer error-free reports 22 FY 1998 Expected satisfaction -2% 20 FY1999 Estimate 26 ! Training centers receiving site FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 15 15 15 16 17 100% 100% 100% 100% 100% 90% 90% 80% 90% 90% visits 12 15 18 20 22 189 200 210 230 250 Department of Public Safety Protection and Safety 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS PSA.6 u Goal 2 - To promote and uniformly enforce compliance with the standards prescribed for peace officers and corrections officers. PROGRAM SUMMARY PEACE OFFICER STANDARDS AND TRAINING Performance Measures ! Agencies to be audited ! Certified peace officers ! New hire minimum qualification Arizona Peace Officer Standards and Training Board Contact: Mr. Rod Covey, Executive Director Phone: 223-2514 A.R.S. 41-1822, et. seq. Program Mission: To enhance the law enforcement and corrections profession abilities to provide quality service to the public through implementing and enforcing prerequisite standards for the selection and retention of officers; prescribing essential training requirements and curriculum; promoting advanced training and professional development; providing policy direction and facilitating organizational development; maximizing the utilization of the Police Officers Training Fund; and fostering a spirit of professional and community cooperation. Program Description: The Peace Officer Standards and Training Board is composed of thirteen (13) members appointed by the Governor according to the provisions of A.R.S. 41-1828.01. The program provides the following: funding for basic training academies; reimbursement for materials and supplies; continuing training for law enforcement officers (i.e. sponsorship, financial support and actual delivery); development of standards for law enforcement officers (i.e. physical, educational and proficiency skills); certification and decertification of law enforcement officers; and the development of standards for correctional officers. ($ Thousands) Funding and FTE Amounts: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 4,113.0 369.6 0.0 0.0 5,559.4 171.1 0.0 0.0 4,725.8 0.0 Program Total 4,482.6 5,730.5 4,725.8 FTE Positions 28.0 28.0 25.0 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 28% 28% 25% 35% 25% 65% 25% 100% 25% 25% 50% 75% 100% 100% 100% N/A N/A 100% - - N/A N/A Baseline +10% +10% 25% N/A 25% 25% N/A Baseline 25% +10% 25% +20% - - distribution ! Academies utilizing model lesson plans ! Academies using standardized competency examinations ! Field training officer (FTO) satisfaction with academy ! Review of administrative rules ! Agency satisfaction with practicum-based graduates ! Completion community-based assessment Protection and Safety 75% 100% FY 1999 Expected FY 2000 Expected FY 2001 Expected 157 11,529 1,321 163 11,940 1,500 165 12,412 1,800 168 12,813 2,000 170 12,950 2,100 31 <30 <30 <30 <30 1,029 1,040 1,050 1,060 1,070 14% 3 78 <15% 4 75 <15% 4 75 <15% 4 75 <15% 4 75 - u Goal 3 - To recommend curricula and promote advanced law enforcement courses in universities and colleges in conjunction with their governing bodies. Performance Measures ! College courses qualifying for POST mandated training credit ! Law Enforcement Leadership Institute ready to implement ! Academic equivalency program ready to implement ! Community colleges providing an academic equivalency program ! Administration of Justice programs giving credit for POST training ! AZ POST courses qualifying for college credit FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 197 246 307 320 60% 100% - - - 100% - - - - 3 5 8 8 8 9 223 278 348 350 2 5 7 9 10 u Goal 4 - To maximize the funds available for peace officer training by utilizing available training facilities already in existence, minimizing operational costs, and augmenting funds by alternate funding sources. peace officer record system ! Inter-governmental agreements and partnerships ! Revenues from state/federal grants u Goal 1 - To develop, implement and update standards for the selection, retention and training of peace officers and corrections officers. FY 1997 Actual audits ! In-service training compliance audits ! Agencies in non-compliance ! Academy audits ! Days to complete decertification investigations Performance Measures ! Completion of the single platform Program Goals and Performance Measures: Performance Measures ! Curricula review completed ! Model lesson plans developed for FY 1998 Expected compliance audits conducted ! Days required to conduct new hire FY1997 Actual FY 1997 Actual FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 75% 100% - - - 17 20 24 29 31 $400K $1.25M $128K $96K $103K u Goal 5 - To enhance the professional development of peace officers through continuous improvement of basic and in-service training, and to provide for a comprehensive system for agency attainment of POST-mandated training. Performance Measures ! Peace officers requiring basic training ! Satellite telecourse productions ! Distance learning program attendees ! Interactive classroom programs ! Train-the-trainer programs to agencies ! Satifaction with consolidated academy graduates ! Inservice programs achieving an overall evaluation of 8.0 or better ! Agency heads giving AZ POST an overall evaluation of 7.0 or greater ! Consolidated academy time involving training scenarios, practicums and simulations Department of Public Safety FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,067 1,141 1,232 1,330 1,424 12 3,384 7 3,892 7 4,476 8 5,146 8 5,652 0 0 1 4 1 5 1 6 1 6 N/A N/A Baseline +10% +10% 85% 90% 90% 90% 90% N/A 90% 90% 90% 90% +10% +25% +50% +100% - Page 637 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 Actual Performance Measures ! Qualified instructors teaching POST programs ! Students attending POSTprovided calendar or agencyrequested training qualifying for mandated training credit ! CBT report-writing program completion ! Completion of high-risk, high liability topic review ! Completion of review for train-thetrainer, specialty, and regional training programs u Page 638 u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 71 78 86 95 100 672 625 688 758 828 N/A N/A 25% 50% 100% 28% 45% 65% 100% 100% N/A 25% 50% 75% 100% u u u Department of Public Safety Protection and Safety Transportation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY DEPARTMENT OF TRANSPORTATION DTA Mary E. Peters, Director Contact: A.A. Lidberg, Agency Coordinator 255-8655 ! Valley construction project dollars committed VS planned ! MAG construction project dollars committed VS planned ! Reduction in motor carrier accidents (baseline 5,600 accidents) 82% 85% 87% 90% 90% 86% 87% 90% 90% 90% N/A N/A 3% 5% 5% Agency Mission: To provide a transportation system, together with the means of revenue collection, licensing and safety programs, which meets the needs of the citizens of Arizona. Agency Description: As described in A.R.S. § 28-104, the exclusive control and jurisdiction over state highways, state routes, state airports and all state-owned transportation systems or modes is vested in the Arizona Department of Transportation (ADOT). The Department shall register motor vehicles and aircraft, license drivers, collect revenue, conduct multimodal transportation planning, design and construct transportation facilities, investigate new transportation systems, and administer transportation safety programs. ($ Thousands) Agency Summary: FY1997 Actual Ø ADMINISTRATION Ø INTERMODAL TRANSPORTATION Agency Total 55,589.4 90,868.3 390,181.3 418,494.7 460,245.0 68,838.4 63,485.2 68,818.5 494,111.9 627,203.0 678,478.1 1,009,317.9 1,164,772.3 1,298,409.9 ($ Thousands) Funding and FTE Summary: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal Capital Funds Agency Total FY1999 Estimate 56,186.3 Ø MOTOR VEHICLE Capital Funds FY1998 Estimate FY1997 Actual FY1998 Estimate FY1999 Estimate 291.2 185,074.5 51,182.3 278,658.0 578.0 224,086.5 14,191.1 298,713.7 579.6 267,857.8 13,822.0 337,672.4 515,206.0 537,569.3 619,931.8 494,111.9 627,203.0 678,478.1 1,009,317.9 1,164,772.3 1,298,409.9 FTE Positions 4,682.5 4,706.0 4,675.5 u Goal 2 - To increase the quality, timeliness and cost-efficiency of our products and services. Key Performance Measures ! Customer minutes per visit in all MVD offices (minutes) ! Telephone wait time per call to MVD (minutes) ! Annual agency assessment based on Malcom Baldrige National Quality Award criteria (band = ranges of numerical results; fifth band is highest) ! Renewals processed by mail, telephone, internet, third parties, or other methods; excludes RATs (Renew and Transfers). FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 33.5 30 30 30 20 10 4 3.5 3 2.5 3rd band 3rd band 3rd band 4th band 4th band N/A 65% 70% 75% 80% u Goal 3 - To develop a high performing and successful workforce. Key Performance Measures ! Middle managers (est 670 MMs) attending established Leadership Sessions ! Leadership skills gained over Leadership skills required for 75% of Middle Managers ! EEO complaints over employees ! National Safety Council "Incident Rate" per 100 employees (National base = 5.94) FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 29% 40% 60% 80% 100% 65/120 80/120 90/120 100/120 100/120 4% 2% 1% 1% 1% 5.65 5.08 4.57 4.02 3.61 u Goal 4 - To optimize the use of all resources. Agency Goals and Key Performance Measures: u Goal 1 - To provide a safe transportation system that improves the movement of people and products throughout the State of Arizona that meets customers' requirements. Key Performance Measures ! Transportation research projects on track ! Statewide construction project dollars committed VS planned Transportation FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 68% 71% 85% 85% 90% 90% 100% 90% 100% 90% Key Performance Measures ! Risk Management premium ($M) ! SIBs (HEELP) loans (Highway Expansion Extension Loan Program) ! L,B&I (facility, not highway/aero construction) projects completed in current year which are funded and authorized; includes projects from prior years Department of Transportation FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 10.3 9.1 9.9 9.0 9.0 0 2 5 7 10 57% 60-80% 70-100% 80-100% 80-100% Page 639 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Increase in VLT (Vehicle License Tax) revenues. (Due to a change in the recognition timing, November and December 1997 VLT totals have been reduced by up to $30 million dollars combined for FY 1998.) ! Increase in HURF (Highway Users Revenue Fund). (Due to a change in the recognition timing, November and December 1997 HURF totals have been reduced by up to $10 million dollars combined for FY 1998.) ! MVD business processed by third parties 8.7% 3.3% 3% 8% 1% 3% 8% 8% 3% ! Constituent responses completed within 10 working days ! Transportation Board focus sessions and other special committee meetings (MoveIT/Gatherings) ! Average customer satisfaction results from surveys in MVD field offices (scale of 1-10) DTA.1 0.0 43,977.9 12,208.4 0.0 0.0 43,259.9 12,329.5 0.0 0.0 78,857.4 12,010.9 0.0 Program Total 56,186.3 55,589.4 90,868.3 FTE Positions 794.0 817.0 799.0 3% This Program Contains the following Subprograms: 4 4 4 4 2.3% 11% 15% 20% 25% u Goal 5 - To improve public and political relationships to gain the support necessary to meet Arizona's transportation needs. Key Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 90% 70% 90% 92% 94% 30 40 50 50 50 8.5 8.7 9.0 9.3 9.3 Director's Office/Transportation Board Transportation Support Group Administrative Services Arizona Highways Magazine SUBPROGRAM SUMMARY DTA.1.1 DIRECTOR'S OFFICE/TRANSPORTATION BOARD Contact: Sam Maroufkhani, Chief of Staff Phone: 255-7228 Contact: Corrine Culver, Administrative Services Officer Phone: 255-7704 A.R.S. Title 28 Subprogram Mission: To serve the employees, suppliers and customers of the Arizona Department of Transportation by exemplifying leadership and a commitment to achieve the agency guiding vision. The Transportation Board's mission is to administer the functions outlined in A.R.S. 28-106 with respect to development or modification of the five-year transportation facilities construction program, the awarding of all construction contracts for transportation facilities and monitoring the status of such projects. Subprogram Description: PROGRAM SUMMARY ADMINISTRATION Contact: Mary Peters, Director Phone: 255-7227 Contact: Corrine Culver, Administrative Services Officer Phone: 255-7704 A.R.S. Title 28 The Director and staff exist to provide strategic direction and guidance to agency personnel in achieving the organizational mission in an atmosphere of continuous improvement. To provide leadership, operational and financial support to help achieve the agency mission. The Transportation Board distributes monies from the aviation fund for public airport planning, design and construction; establishes a complete set of state highway routes; determines which routes shall be accepted into the system and which shall be improved; establishes or otherwise alters the status of any portion of a state route or highway or other transportation facility; and determines priority programming with respect to transportation facilities. Program Description: Funding and FTE Amounts: Program Mission: The Administration Program provides overall coordination, management and support functions for the Department. As described in A.R.S. 28-104, the exclusive control and jurisdiction over state highways, state routes, state airports and all state-owned transportation systems or modes is vested in the Department of Transportation. The Department shall register motor vehicles and aircraft, license drivers, collect revenue, conduct multi-modal transportation planning, design and construct transportation facilities, investigate new transportation systems, and administer transportation safety programs. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Page 640 FY1998 Estimate FY1999 Estimate ($ Thousands) FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 560.8 0.0 0.0 0.0 601.9 0.0 0.0 0.0 617.8 0.0 0.0 Program Total 560.8 601.9 617.8 FTE Positions 7.0 8.0 8.0 Subprogram Goals and Performance Measures: u Goal 1 - To develop a high performing and successful workforce. Department of Transportation Transportation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 Actual Performance Measures ! Middle mgrs (670) attending 29% FY 1998 Expected FY 1999 Expected 40% FY 2000 Expected 80% 60% FY 2001 Expected 100% established Leadership Sessions (%). u Goal 2 - To increase the quality, timeliness and cost-efficiency of our products and services. Performance Measures ! Annual agency assessment FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3rd band 3rd band 3rd band 4th band 4th band based on Malcolm Baldrige National Quality Award criteria (band = ranges of numerical results; fifth band is highest) DTA.1.2 u Goal 2 - To increase the quality, timeliness and cost-efficiency of our products and services. ! Support customers scoring 4 ! ! SUBPROGRAM SUMMARY ! TRANSPORTATION SUPPORT GROUP Contact: Sam Maroufkhani, Chief of Staff Phone: 255-7228 Contact: Corrine Culver, Administrative Officer Phone: 255-7704 A.R.S. Title 28 FY 1997 Actual Performance Measures ! and above on a 5 point scale (1 being low 5 being high) in established surveys. Taxpayer evaluation score of audit for accuracy professionalism, etc. (1 low, 5 high) LBI projects completed in current year which are funded and authorized, including projects from previous years. Technology applications compliant with year 2000 Converted applications tested and migrated to production prior to January, 2000 Subprogram Description: The Transportation Support Group delivers professional services assisting employees in personnel issues; training, organizational development, and process improvement; public information including internal/external publications, legislative services; equal opportunity and disadvantage business enterprise programs; safety programs; internal/external auditing and consulting services; mail, reproduction, engineering records, and facilities management; equipment services (fleet); technical information and transportation technology. ! Middle m ! Leadership skills gained over leadership skills required for 75% of Middle Managers ! EEO complaints over employees ! National Safety Council "Incident Rate" per 100 employees. (National avg. 'base' = 5.94) General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 2001 Expected 70% 75% 80% 85% 3.5 4.0 4.0 4.0 4.0 57% 60-80% 60% 75% 100% N/A N/A N/A N/A 25% 100% N/A 70-90% 80-100% 80-100% FY1999 Estimate 0.0 28,934.6 0.0 0.0 0.0 29,035.7 0.0 0.0 0.0 63,711.2 0.0 0.0 Program Total 28,934.6 29,035.7 63,711.2 FTE Positions 584.0 610.0 597.0 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 150/670 250/670 400/670 500/670 670/670 65/120 80/120 90/120 100/120 100/120 4% 2% 1% 1% 1% 5.65 5.08 4.57 4.02 3.61 u Goal 4 - To optimize the use of all resources. FY 1997 Actual Performance Measures ! Availability of mainframe ! Equipment fleet downtime FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 99.85% 99.85% 99.85% 99.85% 99.85% 4% 3.8% 3.61% 3.43% 3.26% u Goal 5 - To improve public and political relationships to gain the support necessary to meet Arizona’s transportation needs. ($ Thousands) FY1998 Estimate FY 2000 Expected N/A FY 1997 Actual Performance Measures To provide the Department of Transportation with support services in the areas of human resources, community relations, legislative services, affirmative action and equal employment opportunity, safety and health, education and training, audit and analysis services, general operation services, technical information services, equipment services and technical technology to meet the needs of our employees, customers and suppliers. FY1997 Actual FY 1999 Expected u Goal 3 - To develop a high performing and successful workforce. Subprogram Mission: Funding and FTE Amounts: FY 1998 Expected FY 1997 Actual Performance Measures ! Constituent responses 90% FY 1998 Expected FY 1999 Expected 70% 90% FY 2000 Expected 92% FY 2001 Expected 94% completed < 10 working days DTA.1.3 SUBPROGRAM SUMMARY ADMINISTRATIVE SERVICES Contact: Suzanne H. Sale, Division Director Phone: 255-7441 Contact: Anna-Marie Perry, Executive Staff Assistant Phone: 255-7441 A.R.S. Title 28 Subprogram Goals and Performance Measures: Subprogram Mission: u Goal 1 - To provide a safe transportation system that improves the movement of people and products throughout the State of Arizona that meets customers’ requirements. To provide ADOT and its external customers integrated financial and business services that meet or exceed their requirements. Performance Measures ! Transportation research projects on track. Transportation FY 1997 Actual 68% FY 1998 Expected 85% FY 1999 Expected 90% FY 2000 Expected 100% FY 2001 Expected 100% Subprogram Description: The Administrative Services Division provides comprehensive professional financial and business support services including accounting and fiscal management, payroll and travel services, risk management, and bond program management. The Division also Department of Transportation Page 641 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS coordinates privatization/toll road initiatives and alternative funding. Central to the program is management of the Department's accounting system (ADVANTAGE), which is the core of business operations in ADOT, and includes the Extended Purchasing System (EPS). Additionally, to assist in both short-term and long-term planning, the Division operates a number of significant business support tools, including econometric models for revenue forecasting, a computerized cash management system and bond optimization models. Internally, every employee of the Department is a customer of the Administrative Services Division. Externally, the Division's customer base is broad, and includes the citizens of Arizona, all branches of state government, the business community, and federal and local governments. u Goal 3 - To achieve excellence in customer service. FY 1997 Actual Performance Measures ! Vendor payments processed within 5 days ! Engineering and other payments processed within one day DTA.1.4 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 62% 70% 80% 90% 95% 48.5% 83.25% 88.75% 90% 93% SUBPROGRAM SUMMARY ARIZONA HIGHWAYS MAGAZINE Contact: Nina LaFrance, Publisher Phone: 271-5959 ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate A.R.S. 28-1881 - 28-1884 FY1999 Estimate Subprogram Mission: 0.0 14,482.5 0.0 0.0 0.0 13,622.3 0.0 0.0 0.0 14,528.4 0.0 0.0 To encourage travel to and throughout Arizona by providing information and products about the State and its people while achieving the highest level of quality in production and service and remaining financially self-sufficient. Program Total 14,482.5 13,622.3 14,528.4 Subprogram Description: FTE Positions 116.0 112.0 111.0 Subprogram Goals and Performance Measures: u Goal 1 - To ensure effective and efficient use of transportation resources, maximizing the return on the taxpayer dollar. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Funds invested 99.3% ! +3.3% +2%/-1% +2%/-1% +2%/-1% +2%/-1% ! ! ! ! ! Highway Users Revenue Fund revenue forecast performance (takes into account extra funds expected through MVD's special projects for the first year) Regional Area Road Fund revenue forecast performance Cash Balance, Year end: Statewide Program (million) Cash Balance, Year end: Maricopa Program (million) Cash Balance, Year end: Aviation Program (million) Risk Management Premium (million) 99% 99% 99% 99% +.8 +4%/-2% +4%/-2% +4%/-2% +4%/-2% $186 $153 $120 $120 $120 $160 $63 $112 $72 $78 $48 $36 $31 $23 $15 $10.3 $9.1 $9.9 $9.0 $9.0 u Goal 2 - To enhance financial options to maximize dollars for highway construction. Performance Measures ! New funds (million) = SIBs [see below], interest on SIBs & funds from Right of Way leasing ! Federal Obligations Released (million) ! Redistribution of Obligation Authority (million) ! SIBs (HEELP) Loans (Highway Expansion Extension Loan Program) Page 642 FY 1997 Actual FY 1998 Expected $1.4 $5.6 FY 1999 Expected $6.1 FY 2000 Expected $7.8 FY 2001 Expected The first issue of Arizona Highways was published in 1925. The current monthly circulation averages 352,000 including 337,631 subscribers from every state and 120 foreign countries. Seventy-six percent of the magazine’s subscribers live outside Arizona, many of them receiving gift subscriptions from Arizonans. A one-year subscription is $19. Arizona Highways generates revenue from two major sources: subscription and newsstand sales of the magazine, and product sales. Products, which include calendars, books, cards, prints, maps, clothing, and other “gift” items, provide 41 percent of the revenue generated by Arizona Highways. The magazine employs approximately 70 persons. The magazine is 56 full-color pages per issue. All of the writing and photography included is provided by freelance professionals who are paid fees for one-time rights to publish their material. Arizona Highways operates its own computerized fulfillment system for receiving, processing, and shipping orders, and two retail gift shops. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 0.0 12,208.4 0.0 0.0 0.0 12,329.5 0.0 0.0 0.0 12,010.9 0.0 Program Total 12,208.4 12,329.5 12,010.9 FTE Positions 87.0 87.0 83.0 $10.2 Subprogram Goals and Performance Measures: $11.4 $11.8 $11 $8 $5 $5.7 $7 $8 $10 $10 0 2 5 7 10 u Goal 1 - To encourage travel by providing information and products. Performance Measures ! Average paid circulation by FY 1997 Actual 341,495 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 351,740 362,292 373,161 384,356 issue Department of Transportation Transportation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 - To achieve the highest level of quality in production and service. FY 1997 Actual Performance Measures ! Renewal rate by expire group 60.53% FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 63.53% 66.53% 69.53% 72.53% u Goal 3 - To remain financially self-sufficient. FY 1997 Actual Performance Measures ! Revenue/expense comparision $68,038 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected $80,000 $82,000 $84,000 $86,000 Net = surplus into the AHM fund DTA.2 To provide leadership and support to all subprograms. Subprogram Description: Intermodal Administration is under the leadership of the State Engineer and the Deputy State Engineers, who as a team encourage all employees to exceed customer expectations through emphasis on delivering quality products and services on time and within budget. The responsibilities include daily liaison with customers and assisting the leaders and teams in the various Engineering Districts and Design Groups with meeting the short term needs and planning for the long term needs of the Division. ($ Thousands) Funding and FTE Amounts: PROGRAM SUMMARY FY1997 Actual INTERMODAL TRANSPORTATION General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ITD Contact: Tom Schmitt, State Engineer Phone: 255-7391 Contact: Bob Gustafson Phone: 255-7540 A.R.S. 28-104 Program Mission: FY1998 Estimate FY1999 Estimate 68.1 40,838.0 0.0 2,363.7 578.0 42,663.7 0.0 2,656.9 579.6 43,153.0 0.0 2,595.6 Program Total 43,269.8 45,898.6 46,328.2 FTE Positions 878.5 879.0 871.5 To provide the highest quality intermodal transportation system in America. Subprogram Goals and Performance Measures: Program Description: u Goal 1 - To develop a high performing and successful work force. The Intermodal Transportation Division (ITD) was formed in 1995. ITD considers all transportation modes in its planning process for building and maintaining a seamless transportation system of modal interlinks. The focus is to move intrastate, interstate and international passengers or products on an economically efficient and environmentally sound transportation system. ITD, through its involvement with airports and road programs, serves the state’s domestic and international markets. Plans developed within ITD must involve a broad based public participation process. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 68.1 111,754.3 0.0 278,358.9 578.0 119,209.8 0.0 298,706.9 579.6 122,000.8 0.0 337,664.6 Program Total 390,181.3 418,494.7 460,245.0 FTE Positions 2,494.5 2,495.0 2,487.5 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1997 Actual Performance Measures ! Transportation industry DTA.2.1 SUBPROGRAM SUMMARY ADMINISTRATION Contact: Tom Schmitt, State Engineer Phone: 255-7391 Contact: Bob Gustafson, Special Programs Phone: 255-7540 A.R.S. 28-104 Subprogram Mission: Transportation FY 1999 Expected FY 2000 Expected FY 2001 Expected 50/2200 100/5000 100/5000 100/5000 100/5000 employees participating in educational and skill development programs through the Local Technical Assistance Program (LTAP) Courses/attendees - (tracked on calendar year) ! Technical workshops completed through ADOT’s Technical Training Program 153 218 261 287 301 u Goal 2 - To optimize the use of all resources. FY 1997 Actual Performance Measures ! Hard dollar savings to total FY 1998 Expected 0 FY 1999 Expected 86% 87% FY 2000 Expected 88% FY 2001 Expected 89% savings as a result of implementation Incentive Programs within ITD. u Goal 3 - To improve public and political relationships to gain the support necesssary to meet Arizona’s Transportation needs. This Program Contains the following Subprograms: 4 Administration 4 Maintenance 4 Statewide Construction FY 1998 Expected FY 1997 Actual Performance Measures ! Focus Sessions and other 30 FY 1998 Expected FY 1999 Expected 40 50 FY 2000 Expected 50 FY 2001 Expected 50 special committee meetings (MoveIT/ Gatherings, Board meetings etc) DTA.2.2 SUBPROGRAM SUMMARY MAINTENANCE Contact: Tom Schmitt, State Engineer Phone: 255-7391 Contact: Bob Gustafson, Special Programs Phone: 255-7540 A.R.S. 28-104 Subprogram Mission: Department of Transportation Page 643 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS To ensure the safety of the traveling public by maximizing life expectancy and operation efficiency of the state transportation system. Subprogram Description: The Highway maintenance portion is a multi-million dollar a year operation involving over 70+ organization units distributed throughout the state working in 9 maintenance engineering districts and a central maintenance office. It maintains approximately 26,000 surface area lane-miles of highway including the repair and maintenance of pavements, bridges, landscaping, drainage works, signals, lights, fences, signs and striping. Permits are issued for oversize vehicles, billboards, driveways etc. Responsible for the program development, design, project management and construction administration of new and improved transportation facilities on the Statewide system, inclusive of airports, public transit and other mutlimodal components. This subprogram guides and filters projects through a 20 year plan and finally into the Departments' ”5 Year Transportation Construction Program” for Highways and Airports. Once a project has been constructed it becomes the responsibility of the maintenance subprogram. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ($ Thousands) Funding and FTE Amounts: FY1999 Estimate FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 275,995.2 0.0 0.0 0.0 296,050.0 0.0 0.0 0.0 335,069.0 0.0 70,916.3 0.0 0.0 0.0 76,546.1 0.0 0.0 0.0 78,847.8 0.0 0.0 Program Total 275,995.2 296,050.0 335,069.0 FTE Positions 665.0 665.0 665.0 Program Total 70,916.3 76,546.1 78,847.8 Subprogram Goals and Performance Measures: FTE Positions 951.0 951.0 951.0 Subprogram Goals and Performance Measures: u Goal 1 - To increase the quality, timeliness and cost - efficiency of our products and services. FY 1997 Actual Performance Measures ! Customer satisfaction with the level of service (LOS) N/A FY 1998 Expected FY 1999 Expected FY 2000 Expected N/A Baseline FY 2001 Expected N/A N/A 15 15 14 13 28% 96% 99% 100% 100% FY 2001 Expected 90% 90% 90% 71% 85% 90% 90% 90% 73% 75% 80% 85% 85% 82% 85% 87% 90% 90% 69% 70% 75% 80% 80% 86% 87% 90% 90% 90% 4 3 3 3 3 ! Grand Canyon Airport: EMT 120 130 130 130 130 (Emergency Medical Technician) calls (No) ! Grand Canyon Airport: Emergency response time (FAA mandate = 3 minutes) 3:00 2:50 2:50 2:50 2:50 ! ! vs. planned Statewide project dollars committed vs. planned Valley projects advertised vs. planned Valley project dollars committed vs. planned MAG projects advertised vs. planned MAG project dollars committed vs planned Aeronautices-registration turnaround time (days) DTA.3 PROGRAM SUMMARY MOTOR VEHICLE Motor Vehicle Division Contact: Russell Pearce, Division Director Phone: 255-8152 Contact: Stacey Stanton, Deputy Division Director Phone: 255-8154 A.R.S. Title 28 SUBPROGRAM SUMMARY Program Mission: MVD is dedicated to facilitating licensing, safety programs and compliance with motor vehicle laws. Subprogram Mission: Program Description: To plan, develop and construct the highest quality multi-modal state transportation system in America. Subprogram Description: FY 2000 Expected 85% ! 16 FY 1999 Expected 81% ! STATEWIDE CONSTRUCTION Contact: Tom Schmitt, State Engineer Phone: 255-7391 Contact: Bob Gustafson, Special Programs Phone: 255-7540 A.R.S. 28-104 Page 644 ! Statewide projects advertised ! At this time there is no customer focused data to complete this table. The maintenance LOS contract to be awarded by June 1998. ! Incident Response Time (minutes) Phoenix metropolitan area only ! State highway system miles based on 85th percentile for speedlimits. (Re-establish speedlimits on all state highways, based on 85th percentile) FY 1998 Expected FY 1997 Actual Performance Measures ! LOS A Highest LOS B LOS C Average LOS D LOS E Lowest DTA.2.3 u Goal 1 - To provide a transportation system that improves the movement of people and products throughout the State of Arizona that meets customers requirements. The Motor Vehicle Division (MVD) is responsible for transportation activities including: Vehicle Credential Issuance, License Issuance, Records Maintenance, Revenue Collection and Department of Transportation Transportation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Management, Legislative Support and Transportation Law Compliance. The Division operates field offices and ports of entry statewide. MVD also coordinates the Competitive Government Program for MVD functions and maintains collaborative partnerships with federal, state and local agencies. MVD is the primary source of motor vehicle information to law enforcement agencies, other government entities, news media and the general public. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1999 Estimate 223.1 29,342.3 38,973.9 299.1 0.0 61,616.8 1,861.6 6.8 0.0 66,999.6 1,811.1 7.8 68,838.4 63,485.2 68,818.5 1,394.0 1,394.0 1,389.0 This Program Contains the following Subprograms: 4 Motor Vehicle Support Services 4 Customer Service 4 Regulatory and Compliance Service FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 3,013.4 4,057.5 0.0 0.0 6,720.4 0.0 0.0 0.0 7,370.0 0.0 0.0 Program Total 7,070.9 6,720.4 7,370.0 FTE Positions 99.0 99.0 99.0 Subprogram Goals and Performance Measures: u Goal 1 - To increase Vehicle License Tax (VLT) revenues. FY 1997 Actual Performance Measures ! Increase in VLT revenue. 8.7% FY 1998 Expected FY 1999 Expected 3% FY 2000 Expected 8% FY 2001 Expected 8% 8% (Due to a change in the recognition timing, November and December 1997 VLT totals have been reduced by up to $30 million dollars for FY 1998.) u Goal 2 - To increase Highway User Revenue Funds (HURF) revenues. SUBPROGRAM SUMMARY DTA.3.1 MOTOR VEHICLE SUPPORT SERVICES Contact: Jim Douglas, Assistant Division Director Phone: 255-8867 Contact: Ruth MacEachern, Assistant Division Director Phone: 255-8511 A.R.S. Title 28 Subprogram Mission: Support and assist the Division through organizational development, constituent and legislative services, operational and financial planning, and serve as a source for information and research. Subprogram Description: Motor Vehicle Support Services (MVSS), in efforts to provide organizational development, assists the Division with policy development, special projects, information systems support, marketing, and strategic planning. MVSS receives and responds to customers’ written, verbal, and computer inquiries and needs. This subprogram coordinates and authors rules, policies, and forms to ensure consistency and compliance with state laws and works to enhance Division legislative relations. MVSS also provides management support under the following areas: human resources, facilities, financial resources, warehouse, and contract support for the Division. MVSS includes the administrative support unit for the MVD Director and an executive hearing office. The hearing office conducts appeal hearings on behalf of petitioners on matters such as driver licenses, vehicle titles, dealer licenses and motor carrier safety or tax issues. This subprogram also monitors, guides and assists in Division workforce development. Additionally, MVSS serves as the Division’s research and information source for statistics and reports. Transportation ($ Thousands) Funding and FTE Amounts: FY 1997 Actual Performance Measures ! Increase in HURF revenue. 3.3% FY 1998 Expected FY 1999 Expected 1% FY 2000 Expected 3% 3% FY 2001 Expected 3% (Due to a change in the recognition timing, November and December 1997 HURF totals have been reduced by up to $10 million dollars for FY 1998.) u Goal 3 - To assess employees for job classification competencies required* and fill identified employee competency requirements. FY 1997 Actual Performance Measures FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Employees assessed N/A 5% 25% 75% 100% ! Employees gaining all required N/A N/A 2020% 75% 100% competencies DTA.3.2 SUBPROGRAM SUMMARY CUSTOMER SERVICE Contact: Diane Minton, Assistant Division Director Phone: 255-8968 Contact: Penny Martucci, Assistant Division Director Phone: 255-6558 A.R.S. Title 28 Subprogram Mission: Provide exemplary motor vehicle and driver license customer service and improve motor vehicle related products, services and revenue through effective application of private and public sector resources. Subprogram Description: This subprogram provides specific Motor Vehicle customer services to the motoring public, at more than 59 locations statewide. Services include vehicle inspection, titling, registration, temporary permits, dealer assistance, driver license issuance, identification card issuance, driver license and vehicle registration Department of Transportation Page 645 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS reinstatements, motor vehicle records and voter registration assistance. This subprogram operates a public informational call center and a non-public call center, processes mailed vehicle registration renewals and processes out-of-state resident license applications. Included in CS is the medical review function to process medical eligibility for commercial and noncommercial drivers. Additionally, this subprogram is responsible for the oversight of activities related to competitive government, motor carrier, motor vehicle dealer licensing, fleet and multi-state registrations, dishonored check collections, and motor vehicle record sales. Important aspects to this subprogram include motor carrier safety policies, tax collection, and accounting and analysis of motor carriers and the issuance of registration credentials. In addition, this subprogram promotes private sector involvement as service providers (third parties) of Motor Vehicle Division activities to minimize the effects of population growth on the quality of products and services while increasing revenue with little or no additional cost to the taxpayer. * MVD business that third parties are authorized to perform includes: registration renewals, title and registrations, class D & M and CDL testers, driver's license class A,B,C,D, I , M & endorsement processing, and level 1 vehicle inspections (excluding bond title applications). This does not include certain activities performed for MVD entirely by third parties such as traffic survival school, home study program and driving schools. There is an annual transaction growth rate trend of 13% in Arizona. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate u Goal 4 - To reduce customer office visit average time at all offices. Performance Measures FY 1997 Actual ! Average minutes in office 33.5 FY 1998 Expected 30 FY 1999 Expected FY 2000 Expected 30 FY 2001 Expected 30 20 u Goal 5 - To improve customer satisfaction results recorded on surveys in field offices. Performance Measures FY 1997 Actual ! Average customer satisfaction 8.5 FY 1998 Expected 8.7 FY 1999 Expected FY 2000 Expected 9.0 FY 2001 Expected 9.3 9.3 results (scale of 1-10) u Goal 6 - To increase return on investment percentage of incentive measures (cost savings calculated based on reduced unplanned absences, transaction times, and close out times at participating offices). Performance Measures FY 1997 Actual ! Return on investment (ROI) N/A FY 1998 Expected N/A FY 1999 Expected FY 2000 Expected 102% FY 2001 Expected 105% 107% SUBPROGRAM SUMMARY DTA.3.3 REGULATORY AND COMPLIANCE SERVICE Contact: Michael Veucasovic, Assistant Division Director Phone: 255-8780 Contact: George Bays, Special Border Project Coordinator Phone: 520-459-7601 A.R.S. Title 28 0.0 20,884.9 28,887.3 299.1 0.0 45,178.6 919.8 6.8 0.0 48,909.7 894.7 7.8 Subprogram Mission: Program Total 50,071.3 46,105.2 49,812.2 FTE Positions 1,060.0 1,060.0 1,055.0 The RCS subprogram is responsible to discharge mandated and regulatory responsibilities related to port of entry operations, registration compliance, administrative and criminal investigations, hazardous material compliance, and Peace Officer certification training. Important aspects of this subprogram include commercial vehicle safety, tax and permit revenue collection, out of state vehicle registration compliance, vehicle inspections and monitoring and recovering stolen vehicles and vehicle components. In addition, this subprogram promotes involvement with the private sector as well as other agencies in joint task force details involving vehicle safety and compliance of applicable laws and regulations. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Subprogram Goals and Performance Measures: u Goal 1 - To increase the overall percentage of MVD business performed by third parties. Performance Measures ! MVD business processed by FY 1997 Actual 2.3% FY 1998 Expected 11% FY 1999 Expected FY 2000 Expected 15% FY 2001 Expected 20% 25% third parties Performance Measures ! Telephone wait time per call 10 FY 1998 Expected 4 FY 1999 Expected 3.5 FY 2000 Expected 3 2.5 u Goal 3 - To increase the percentage of renewals processed by alternative methods. ! Renewals processed by mail, telephone, internet, third parties, or other methods; excludes RATs (Renew and Transfers). FY 1997 Actual N/A FY 1998 Expected 65% FY 1999 Expected 70% FY 2000 Expected 75% FY 2001 Expected 80% General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 5,444.0 6,029.1 0.0 0.0 9,717.8 941.8 0.0 0.0 10,719.9 916.4 0.0 Program Total 11,473.1 10,659.6 11,636.3 FTE Positions 235.0 235.0 235.0 Subprogram Goals and Performance Measures: u Goal 1 - To reduce the number of motor carrier accidents. Performance Measures Page 646 ($ Thousands) FY1997 Actual FY 2001 Expected (min.) Performance Measures Subprogram Description: Funding and FTE Amounts: u Goal 2 - To reduce average telephone time per call. FY 1997 Actual To discharge mandated enforcement and regulatory responsibilities and provide a system that ensures public safety. Department of Transportation FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected Transportation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Reduction in motor carrier N/A N/A 3% 5% 5% accidents (5600 baseline average) u Transportation u u u u u Department of Transportation Page 647 Natural Resources 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Public rating the Department as "good" or "excellent" AGENCY SUMMARY GAME AND FISH DEPARTMENT GFA Duane Schroufe, Director Contact: Tom Spalding, Deputy Director 789-3276 To conserve, enhance, and restore Arizona's diverse wildlife resources and habitats through aggressive protection and management programs, and to provide wildlife resources and safe watercraft and off-highway vehicle recreation for the enjoyment, appreciation, and use by present and future generations. Agency Description: The Department operates pursuant to A.R.S. Title 17 and A.R. S. Title 5. The laws relating to wildlife and watercraft operations are administered by the Arizona Game and Fish Department (AGFD) under the control of the Game and Fish Commission. The Game and Fish Department implements programs to achieve wildlife and watercraft management goals and objectives; provides planning and policy recommendations; provides informational services; and provides administrative services and the facilities necessary to function as a public governmental unit. ($ Thousands) Agency Summary: FY1997 Actual Ø WILDLIFE MANAGEMENT Ø OFF-HIGHWAY FY1998 Estimate 33,376.3 42,060.6 40,513.1 2,781.8 3,665.8 3,454.0 1,361.6 1,550.5 1,566.1 Capital Funds 0.0 0.0 0.0 Agency Total 37,519.7 47,276.9 45,533.2 VEHICLE/WATERCRAFT MANAGEMENT Ø ADMINISTRATION ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 17,009.7 10,034.1 10,475.9 0.0 20,713.6 13,543.2 13,020.1 0.0 20,910.2 12,345.1 12,277.9 37,519.7 47,276.9 45,533.2 Capital Funds 0.0 0.0 0.0 Agency Total 37,519.7 47,276.9 45,533.2 FTE Positions 573.8 573.8 573.8 Operating Funds Subtotal Agency Goals and Key Performance Measures: u Goal 1 - To manage wildlife resources within biological constraints; and in consideration of the sociological and economic desires of the public, Department customers and stakeholders. Key Performance Measures ! Employees trained in total quality leadership Natural Resources FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected N/A 100% 100% ! Hunter days per year (in thousands) ! Angler days per year (in thousands) ! Anglers rating their experience as a 9 on a scale of 10 (1 - 10, with 10 being best) ! New projects or partnerships developed to enhance wildlife oriented recreation 100% 100% 60% 60% 60% FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 1,538 1,500 1,500 1,500 1,500 7,600 7,600 7,650 7,650 7,675 15.3% 17% 19% 20% 20% 50 52 52 52 52 u Goal 3 - To pursue additional funding alternatives and apply responsible management practices leading to conservation and maximization of results from existing funds. Key Performance Measures FY1999 Estimate 60% u Goal 2 - To provide recreational, educational, economic, cultural, and scientific benefits derived from Arizona's diversity of wildlife. Key Performance Measures Agency Mission: 65.1% ! Department revenue FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 1.9% 2.5% 5% 2.5% 2.5% u Goal 4 - To protect wildlife resources and public safety by enforcing and regulating the operation of watercraft and offhighway vehicles. Key Performance Measures ! Safe and responsible use of watercraft and OHV courses offered ! Person-days of OHV and watercraft enforcement conducted GFA.1 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 58 40 40 40 40 3,543 3,200 3,250 3,250 3,250 PROGRAM SUMMARY WILDLIFE MANAGEMENT Wildlife Management Contact: Tom Spalding, Deputy Director Phone: 789-3276 Contact: Bruce Taubert, Assistant Director Wildlife Management Phone: 789-3301 A.R.S. Title 17 Program Mission: To provide fish and wildlife benefits and compatible public uses through diverse and cooperative wildlife management, while avoiding adverse impacts to habitat. To protect wildlife populations, habitats, and public safety, and to increase public awareness and understanding of wildlife resources and the Department. Program Description: The Wildlife Management Program establishes policies and projects for the management, preservation and reasonable consumptive and Game and Fish Department Page 649 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS non-consumptive use of wildlife. It also establishes rules for hunting, fishing and trapping, and prescribes the methods which may be used in taking wildlife and establishes the services necessary to carry out the provisions of A.R.S. Title 17. This program is responsible for enforcing laws for the protection of wildlife and wildlife resources, resolving access issues for wildlife oriented recreation and resource protection, and disseminating information relating to wildlife and activities of the Department. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 14,276.5 9,492.8 9,607.0 0.0 17,567.6 12,938.1 11,554.9 0.0 17,730.0 11,739.5 11,043.6 33,376.3 42,060.6 40,513.1 ! Chance of being drawn for a 30% 30% 31% 32% 33% hunt permit/tag ! Hunting licenses issued (all types) 187,080 170,000 170,000 170,000 170,000 u Goal 2 - To minimize adverse impacts to wildlife and wildlife resources. Performance Measures FTE Positions 509.3 509.3 509.3 This Program Contains the following Subprograms: 4 Game Management 4 Nongame and Endangered Wildlife 4 Sportfish Management GFA.1.1 GAME MANAGEMENT Contact: Tom Spalding, Deputy Director Phone: 789-3276 Contact: Vashti Supplee, Game Branch Chief Phone: 789-3350 A.R.S. Title 17 To manage game-wildlife populations and their habitats to maintain the natural diversity of Arizona, and to provide gamewildlife-oriented recreation opportunities for present and future generations. Subprogram Description: Game-wildlife includes: game-law enforcement, game surveys, game research, game-habitat assessment, information and education, and game-related recreation. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate 3,050 3,500 4,000 4,100 4,500 comment by the Department ! Customer satisfaction with habitat-management program 71% 70% 75% 75% 77% u Goal 3 - To increase the public awareness of Arizona's game wildlife and its management. 0.0 9,855.4 2,035.9 4,376.1 Program Total 14,187.1 16,770.6 16,267.4 FTE Positions 226.8 226.8 226.8 u Goal 1 - To maintain, enhance or restore populations of game wildlife to provide for recreational opportunities. Page 650 ! Wildlife-related newspaper clippings received per month ! Subscribers to Wildlife Views per month ! Customer satisfaction with game management efforts FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 100 120 150 150 170 19,000 20,000 20,000 20,000 20,000 N/A 65% 70% 72% 75% FY 1999 Expected To enhance nongame and endangered wildlife and fish (nongame wildlife) populations and their habitats to restore the natural diversity of Arizona, to increase public awareness of nongame wildlife and provide nongame wildlife and fish-oriented recreation opportunities for present and future generations. Subprogram Description: Nongame and endangered wildlife includes: nongame investigations, nongame research, nongame environmental conservation, nongame protection, nongame reintroduction, nongame information and education, and recreation. ($ Thousands) FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 956.5 5,043.2 1,732.4 0.0 963.1 7,794.9 2,613.1 0.0 980.7 7,167.1 2,713.8 Program Total 7,732.1 11,371.1 10,861.6 FTE Positions 96.5 96.5 96.5 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: FY 1998 Expected FY 1997 Actual FY1999 Estimate 0.0 9,768.8 2,271.5 4,730.3 FY 1997 Actual FY 2001 Expected Funding and FTE Amounts: ($ Thousands) 0.0 7,852.1 1,943.3 4,391.7 Performance Measures FY 2000 Expected Subprogram Mission: Subprogram Mission: FY1997 Actual FY 1999 Expected SUBPROGRAM SUMMARY GFA.1.2 NONGAME AND ENDANGERED WILDLIFE Contact: Tom Spalding, Deputy Director Phone: 789-3276 Contact: Terry Johnson, Nongame & Endangered Wildlife Branch Chief Phone: 789-3507 A.R.S. Title 17 SUBPROGRAM SUMMARY Funding and FTE Amounts: FY 1998 Expected ! Proposed actions received for Performance Measures Program Total FY 1997 Actual FY 2000 Expected FY 2001 Expected u Goal 1 - To maintain, enhance or restore populations of nongame and endangered fish and wildlife to restore Arizona's natural diversity. Performance Measures Game and Fish Department FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected Natural Resources 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Nongame species actively 95 monitored ! Species re-introduction proposals in process ! Species down-listed 5 ! Customers rating Nongame management as good or excellent 100 100 3-5 3-5 100 100 3 0 2 2 1 1 67% 60% 65% 67% 69% FY 1997 Actual ! Proposed actions received for comment by the Department ! Proposed actions commented on by the Department and wildlife information projects sponsored by the Department ! Arizona nongame and endangered fish and wildlife publications made available to citizens of the state ! Subscribers to Arizona nongame and endangered fish and wildlife newsletters ! Customer satisfaction rating with non-game information process GFA.1.3 FY1999 Estimate 0.0 5,567.9 2,506.3 3,482.9 0.0 6,835.7 2,871.7 4,211.5 0.0 6,893.9 2,536.5 3,953.7 Program Total 11,557.1 13,918.9 13,384.1 FTE Positions 186.0 186.0 186.0 FY 1999 Expected FY 2000 Expected FY 2001 Expected 3,026 3,500 4,000 4,100 4,500 Subprogram Goals and Performance Measures: 2,680 N/A N/A 3,000 3,200 u Goal 1 - To protect, maintain or enhance the distribution, abundance, availability and diversity of cold and warm water sportfishes and their habitats without jeopardizing recovery of native fish populations. FY 1997 Actual ! Nongame and endangered fish General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY 1998 Expected u Goal 3 - To increase the public awareness of Arizona's nongame and endangered fish and wildlife, and its management. Performance Measures FY1997 Actual 3 u Goal 2 - To minimize adverse impacts to fish and wildlife populations and their resources. Performance Measures ($ Thousands) Funding and FTE Amounts: N/A N/A FY 1998 Expected FY 1999 Expected 20 20 15 15 FY 2000 Expected FY 2001 Expected 20 20 15 15 N/A 4,000 4,000 4,100 4,200 N/A 65% 70% 72% 75% SUBPROGRAM SUMMARY FY 1997 Actual Performance Measures ! Fishing licenses sold FY 2000 Expected FY 2001 Expected 345,605 355,000 365,000 375,000 385,000 .49 .50 .52 .55 .60 of fish caught per hour of effort) ! Angler use days (in millions) 7.4 7.6 7.7 7.8 7.9 ! Revenue from licenses and $8.0 $8.2 $8.3 $8.4 $8.5 stamps (in millions) ! Public rating Sportfish management actions as good or excellent 64% 68% 70% 72% 75% u Goal 2 - To increase public awareness of Arizona's sportfishing resources. FY 1997 Actual ! Information products distributed ! Public awareness of Sportfish issues ! Public satisfaction with information products and services Subprogram Mission: FY 1999 Expected ! Catch per unit effort angling (# Performance Measures SPORTFISH MANAGEMENT Contact: Tom Spalding, Deputy Director Phone: 789-3276 Contact: Joe Janisch, Fisheries Branch Chief Phone: 789-3258 A.R.S. Title 17 FY 1998 Expected FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 821,211 835,000 850,000 860,000 870,000 72% 75% 77% 80% 82% 70% 72% 74% 77% 80% u Goal 3 - To provide recreational fishing opportunities. To protect, maintain or enhance the distribution, abundance, availability and diversity of cold and warm water sportfishes and their habitats; and to disseminate information about Arizona's sportfish and recreational opportunities for present and future generations. Subprogram Description: FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Satisfaction with recreational 68% 70% 72% 74% 76% services and facilities ! Public satisfaction with fishing experience 63% 70% 75% 78% 80% GFA.2 Statewide sportfish management includes: fish-law enforcement, fish surveys, fish research, aquatic-habitat enhancement, fish stocking, water quality, aquatic information and education, and angler access. FY 1997 Actual Performance Measures PROGRAM SUMMARY OFF-HIGHWAY VEHICLE/WATERCRAFT MANAGEMENT Field Operations Contact: Tom Spalding, Deputy Director Phone: 789-3276 Contact: Steve Ferrell, Assistant Director Field Operations Phone: 789-3292 A.R.S. Title 17, 28, and 5 Program Mission: To protect wildlife resources and public safety by promoting responsible use of watercraft and recreational vehicles, through information, education, regulation and enforcement. Natural Resources Game and Fish Department Page 651 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS waterways Program Description: The Off-Highway segment of this program is responsible for developing an informational and educational program on Offhighway vehicle recreation and administering law enforcement activities relating to Title 28, Chapter 23; and for off-road vehicle law enforcement pursuant to Title, 17, Chapter 4, Article 3. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 0.0 1,371.6 541.3 868.9 0.0 1,595.5 605.1 1,465.2 0.0 1,614.1 605.6 1,234.3 Program Total 2,781.8 3,665.8 3,454.0 FTE Positions 42.0 42.0 42.0 This Program Contains the following Subprograms: enforcement hour ! Citations per boating enforcement hour SUBPROGRAM SUMMARY WATERCRAFT MANAGEMENT Contact: Tom Spalding, Deputy Director Phone: 789-3276 Contact: Steve Ferrell, Assistant Director Field Operations Phone: 789-3292 A.R.S. Title 5 Performance Measures ! Boats registered in Arizona Subprogram Description: The Watercraft segment of this Program makes the rules required to carry out all provisions of A.R.S. Title 5, Chapter 3. It regulates the registration and operation of watercraft, provides law enforcement, boating-safety education, boating access, a uniform waterway-marking system, maintains aids-to navigation, and hazard and regulatory markers on the waters of Arizona. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ! Customers rating registration process as good or excellent 0.0 1,371.6 0.0 868.9 0.0 1,595.5 0.0 1,465.2 0.0 1,614.1 0.0 1,234.3 Program Total 2,240.5 3,060.7 2,848.4 FTE Positions 32.5 32.5 32.5 Subprogram Goals and Performance Measures: u Goal 1 - To provide watercraft-law enforcement needed to ensure that the boating public is provided with a safe and enjoyable watercraft-recreation experience. Performance Measures ! Hours spent enforcing watercraft laws on Arizona Page 652 FY 1997 Actual 11,700 5 5 5 .11 .12 .12 .12 .12 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 147,000 155,000 155,000 157,000 160,000 2 5 3 2 2 60% 60% 62% 64% 65% u Goal 3 - To provide the boating public with comprehensive boating-safety-training education and associated informational materials in order to allow them to maximize safety and boating enjoyment of the state's waterways. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Boating accidents reported 413 500 500 425 425 ! Arizona boaters completing a 536 500 500 520 520 Coast Guard approved boating safety course ! Accidents by boaters who successfully completed a Coast Guard approved boating safety course 8% 7% 5% 4% 4% u Goal 4 - To provide boating-safety officers statewide with comprehensive and timely training to assist them in effectively enforcing Arizona criminal statues on the water. Performance Measures FY 1998 Expected FY 1997 Actual FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Training courses offered in 4 5 5 7 7 Arizona water-based enforcement ! Officers completing boating enforcement and safety education 90 100 100 110 120 u Goal 5 - To provide for the safe use of the waterways of Arizona. Performance Measures ! Average unmarked hazards FY1999 Estimate 5 ! Errors per 100 boats registered Subprogram Mission: To protect wildlife resources and public safety by regulating the operation of watercraft and by educating the boating public. 4 u Goal 2 - To provide the public with a federally approved watercraft-numbering system. Performance Measures 4 Watercraft Management 4 Off-Highway Vehicle Management GFA.2.1 ! Boaters checked/boating reported ! Hourly response time between receiving a report of an unmarked hazard to watercraft and that hazard being marked FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 3 20 20 25 25 33 18 18 17 16 SUBPROGRAM SUMMARY GFA.2.2 OFF-HIGHWAY VEHICLE MANAGEMENT Contact: Tom Spalding, Deputy Director Phone: 789-3276 Contact: Steve Ferrell, Assistant Director Field Operations Phone: 789-3292 A.R.S. Title 17, 28 Subprogram Mission: To protect wildlife resources and enhance public safety through enforcement and education efforts. FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 11,600 11,600 11,600 11,600 Subprogram Description: The Off-Highway segment of this program is responsible for Game and Fish Department Natural Resources 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS developing an informational and educational program on OffHighway Vehicle (OHV) recreation and administering law enforcement activities relating to A.R.S. Title 28, Chapter 23; and for off-road-vehicle law enforcement pursuant to A.R.S. Title, 17, Chapter 4, Article 3. GFA.3 ADMINISTRATION Contact: Thomas Spalding, Deputy Director Phone: 789-3276 Contact: Thomas Spalding, Deputy Director Phone: 789-3276 A.R.S. Title 17 ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate Program Mission: 0.0 0.0 541.3 0.0 0.0 0.0 605.1 0.0 0.0 0.0 605.6 0.0 Program Total 541.3 605.1 605.6 FTE Positions 9.5 9.5 9.5 To effectively manage the Department, and ensure accountability for all Department activities. Program Description: Under the provisions of A.R.S. 17-211, the Arizona Game and Fish Director is responsible for the supervision and control of all activities, functions and employees of the Department and shall enforce all provisions of this title including all Commission rules and orders. ($ Thousands) Funding and FTE Amounts: Subprogram Goals and Performance Measures: u Goal 1 - To provide OHV users, non-users and land agencies with information on habitat protection, safe OHV use, and available OHV use areas. Performance Measures ! Public rating the Department's FY 1997 Actual FY 1998 Expected N/A 60% FY 1999 Expected 61% FY 2000 Expected FY1997 Actual FY 2001 Expected 61% 62% information efforts as good or excellent u Goal 2 - To provide OHV users with an OHV safety training and habitat-protection education program. Performance Measures ! OHV users completing a FY 1998 Expected FY 1997 Actual AGFD approved or sponsored OHV safety course ! AGFD approved or sponsored OHV safety courses offered FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 100 110 120 130 0 10 15 16 17 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 16,640 12,750 12,750 12,750 12,750 ! Citations per enforcement hour .005 .10 .10 .12 .12 ! OHV users contacted per N/A 4 4 5 7 ! Hours of OHV law FY 1997 Actual enforcement enforcement hour u Goal 4 - To provide enforcement officers statewide with comprehensive and timely training to assist them in effectively and consistently enforcing OHV rules and statutes. Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY 1998 Expected FY 1997 Actual ! Officers completing an AGFD 0 40 FY 1999 Expected 40 FY 2000 Expected FY1999 Estimate 0.0 1,550.5 0.0 0.0 0.0 1,566.1 0.0 0.0 Program Total 1,361.6 1,550.5 1,566.1 FTE Positions 22.5 22.5 22.5 Program Goals and Performance Measures: u Goal 1 - To provide innovative and effective leadership for the Department's management actions. FY 1997 Actual effective or very effective ! Random sample of public rating the Department's management actions as effective or very effective FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 65% 90% N/A N/A N/A 80% 80% 80% 80% 80% u Goal 2 - To ensure accountability for all Department actions. FY 1997 Actual Performance Measures ! Random sample of jobs rated as good during the Department's annual evaluation cycle ! Department's independent audit results FY 2001 Expected 40 FY1998 Estimate 0.0 1,361.6 0.0 0.0 Performance Measures ! Employees rating leadership as u Goal 3 - To provide the OHV user with a safe and enjoyable outdoor-recreation experience and to protect wildlife habitat through a proactive and reactive law-enforcement program. Performance Measures PROGRAM SUMMARY u u u FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 98% 90% 90% 90% 90% Pass Pass Pass Pass Pass u u u 40 approved or sponsored OHVenforcement training course u Goal 5 - To prevent, detect, and assess any habitat which may be damaged by OHVs and enforce applicable laws and regulations. Performance Measures ! OHV damage areas identified Natural Resources FY 1997 Actual N/A FY 1998 Expected 25 FY 1999 Expected 25 FY 2000 Expected 15 FY 2001 Expected 15 Game and Fish Department Page 653 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 1 - Provide objective information about Arizona's geologic setting to citizens, businesses, governmental agencies, and legislators in a timely, courteous manner. AGENCY/PROGRAM SUMMARY GEOLOGICAL SURVEY Larry D. Fellows, Director and State Geologist Contact: Larry D. Fellows, Director and State Geologist GSA (520) 770-3500 A.R.S. 35-113 Agency/Program Mission: To provide objective information to enhance the public's understanding of geologic processes, materials, and resources in Arizona and to assist citizens, businesses, governmental agencies, and legislators in making informed decisions relative to the management of land, water, mineral, and energy resources. Agency/Program Description: Arizona Geological Survey (AZGS) staff map and describe rock and its weathering products; metallic, nonmetallic, and energy resources; and geologic processes that can be hazardous to the public or limiting to land and resource management such as earthquakes, land subsidence, earth fissures, and flooding. Geologic mapping priorities are based on recommendations made by a state geologic mapping advisory committee. AZGS staff maintain data files, computer databases, a geology library, and a repository for rock cuttings and cores, all of which are accessible to the public. The AZGS, in cooperation with the Department of Library, Archives, and Public Records, maintains a network of repository libraries for AZGS publications. The AZGS operates an Earth Science Information Center, in partnership with the U.S. Geological Survey (USGS), which enables the public to obtain USGS topographic and geologic maps and AZGS publications from a single location. The AZGS is a technical resource for local, state, and federal land- and resource-management agencies (State: Water Resources, Environmental Quality, Emergency Management, Transportation, Land, Parks, et. al.; Federal: Bureau of Land Management, Forest Service, Bureau of Reclamation, et. al.) Because these agencies can readily obtain geologic information from the AZGS, it is not necessary for them to employ staff with similar expertise or to maintain comprehensive geologic libraries or databases. The AZGS commonly works under contract to conduct investigations and provide information that other governmental agencies require to complete specific projects or tasks. The AZGS provides administrative and staff support for the Arizona Oil and Gas Conservation Commission, appointed by the Governor, which regulates the drilling for and production of oil, gas, helium, and geothermal resources. FY1997 Actual FY1998 Estimate FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 11,480 1.5 12,000 1.4 12,500 1.4 13,000 1.4 13,500 1.4 4.80 4.80 4.85 4.85 4.85 4.59 4.60 4.65 4.65 4.65 1 - 2 - 3 1 3 - 3 - - - 1 - 1 1 1 - mail orders ! Satisfaction with service 1-5 (highest) scale ! Satisfaction with quality of products 1-5 (highest) scale ! New nontechnical reports released ! Purchase and install CD mastering system ! CDs (data base and maps) released ! Purchase and install internet server system u Goal 2 - Map and describe the bedrock and surficial geology of Arizona with emphasis on the Phoenix-Tucson urban corridor, which contains 80% of the State's population and is experiencing rapid development. FY 1997 Actual Performance Measures ! 1:24,000 quadrangles released ! Digital maps released FY 1998 Expected 7 3 FY 1999 Expected 6 2 11 3 FY 2000 Expected FY 2001 Expected 8 3 8 3 u Goal 3 - Conduct investigations and provide information to local, state, and federal governmental agencies which are responsible for prudently managing Arizona's land, water, mineral, and energy resources. FY 1997 Actual Performance Measures ! Fault studies released ! Subsidence studies released ! Other maps or reports released FY 1998 Expected - FY 1999 Expected - 2 1 2 FY 2000 Expected FY 2001 Expected 1 - 2 u Goal 4 - Administer the rules, regulations, and policies established by the Oil and Gas Conservation Commission to govern the drilling for and production of oil, gas, helium, and geothermal resources. FY 1997 Actual Performance Measures ! Drilling permits issued ! Average days turn-around in FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 10 6 2 5 12 5 32 5 32 5 39 29 40 60 60 issuing permits ! Compliance and safety inspections made u u u u u u FY1999 Estimate 741.7 0.0 100.0 161.8 780.3 0.0 89.7 289.1 796.5 0.0 92.4 151.0 1,003.5 1,159.1 1,039.9 Capital Funds 0.0 0.0 0.0 Agency Total 1,003.5 1,159.1 1,039.9 FTE Positions 13.3 13.3 13.3 Operating Funds Subtotal FY 1997 Actual ($ Thousands) Funding and FTE Summary: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Performance Measures ! Maps and reports sold ! Average days turn-around time on Agency/Program Goals and Performance Measures: Page 654 Geological Survey Natural Resources 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Ø STATE TRUST LANDS Ø ADMINISTRATION CENTER FOR Ø AZ GEOGRAPHIC AGENCY SUMMARY STATE LAND DEPARTMENT Dennis Wells, Land Commissioner Contact: Mike Anable, Deputy Commissioner LDA 542-4621 16,777.9 15,570.9 1,447.9 1,507.4 1,516.2 641.6 646.2 665.7 339.7 490.0 490.0 Ø ENVIRONMENTAL PLATE 0.0 900.0 901.6 Capital Funds 0.0 0.0 0.0 Agency Total 20,042.8 20,321.5 19,144.4 INFORMATION COORDINATION AND SERVICES RESOURCE Ø NATURAL CONSERVATION Agency Mission: To manage State Trust lands and resources to enhance value and optimize economic return for the Trust beneficiaries, consistent with sound stewardship, conservation and business management principles supporting socio-economic goals for citizens here today and generations yet to come. To manage and provide support for resource conservation programs for the well-being of the public and the State's natural environment. Agency Description: The State Land Department was established in 1915 to manage the State Trust lands on behalf of the fourteen beneficiaries of that Trust, as established by the State Enabling Act and State Constitution. Each of the approximately 9.4 million acres of land is assigned to one of the beneficiaries, the largest of which is the State's common schools. Under the State Land Commissioner, the Department works to administer, sell and lease the State's Trust lands and natural products therefrom to generate revenues for these beneficiaries. Revenues derived from land and natural product sales are deposited into a permanent fund and invested by the State Treasurer in government bonds, with the interest from the bonds subsequently transferred to an expendable account for use by the appropriate beneficiary. Lease revenues are deposited into the expendable account also for use by the appropriate beneficiary. The Department has concentrated much of its revenue generation effort in the State's urban areas, where land is often in the path of growth and, as a result, becomes more valuable. As central as revenue generation is for the Trust, the Department also works to sustain the long-term value for the Trust's beneficiaries. It has a program to deal with environmental issues such as existing and potential contamination matters and trespasses of individuals onto Trust lands. Through the Arizona Preserve Initiative, the Department also seeks to secure long-term protection of lands with conservation values in and around the urban areas of the State. The Department also operates the State's wildland fire prevention and suppression program on state and private land outside incorporated areas. The State Land Commissioner serves as the State Forester, providing technical assistance to individuals and urban forestry to local governments. The Department administers the State's Natural Resource Conservation District Program, the Environmental License Plate Program, and the Off-highway Vehicle Program. The Department provides navigability studies to the State's Navigable Streambed Adjudication Commission and staffs the State's Land Board of Appeals. The Commissioner serves as the State Cartographer and the Surveyor-General, and the Department develops and maintains the Arizona Land Resource Information System (ALRIS), a geographic information system available for use by all state agencies. ($ Thousands) Agency Summary: FY1997 Actual Natural Resources 17,613.6 FY1998 Estimate FY1999 Estimate DISTRICTS ADVISORY COUNCIL ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 12,920.6 0.0 6,322.3 799.9 13,880.9 900.0 4,617.5 923.1 14,644.3 901.6 3,598.5 0.0 20,042.8 20,321.5 19,144.4 Capital Funds 0.0 0.0 0.0 Agency Total 20,042.8 20,321.5 19,144.4 FTE Positions 190.5 194.5 199.5 Operating Funds Subtotal Agency Goals and Key Performance Measures: u Goal 1 - To fully implement an asset management process to improve the quality and efficiency of the Department's decision making, increasing the future potential of revenue generation. Key Performance Measures ! Department initiated transactions ! Sales, right-of-way and commercial leasing application denial orders (includes SLUPS & homesites) ! Disposition related denials appealed ! Processing time for sales and long-term leasing (time of application-to-date of auction (mos) FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 0 1 3 8 12 62 60 60 54 45 17 16 15 14 10 20 18 16 12 9 u Goal 2 - To enhance the revenue production function. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Revenue received (millions) $130.5 $133.3 $140.3 $148.0 ! Balance in Permanent Fund (millions) ! Increase in value per acre of land sold $820.9 $874.9 $927.4 $981.4 $1,041.4 $5,276 $5,500 $6,000 $7,000 State Land Department $155.4 $8,000 Page 655 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Increase in long-term lease revenue relative to total leasing revenue 14% 23% 28% 31% 35% u Goal 3 - To meet the growing demands for fire and forestry management programs on State Trust and private lands. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Acres of forest and range land treatments including prescribed burning ! Fires controlled with initial suppression response ! Fire departments under cooperative agreement ! Private landowners with Division prepared management plans 4,375 3,000 3,600 3,600 3,700 95% 95% 96% 96% 97% 90% 90% 92% 92% 95% 431 464 490 520 540 u Goal 4 - To incorporate environmental risk reduction, environmental and cultural protection, and resource conservation into the Department's management actions to maintain the future productivity of the Trust's land and assets. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Environmental compliance actions ! Cultural compliance actions. ! Coordinated Resource Management Plans 235 240 260 270 280 650 700 750 800 850 10 20 30 40 40 u Goal 5 - To improve information and analytical capabilities of the agency. Key Performance Measures LDA.1 FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 10,542.8 0.0 6,270.9 799.9 11,283.6 0.0 4,571.2 923.1 12,021.0 0.0 3,549.9 0.0 Program Total 17,613.6 16,777.9 15,570.9 FTE Positions 146.5 148.5 153.5 This Program Contains the following Subprograms: 4 Trust Management and Revenue Generation 4 Fire and Forestry Management SUBPROGRAM SUMMARY LDA.1.1 TRUST MANAGEMENT AND REVENUE GENERATION Contact: Lynn Larson, Director of Administration Phone: 542-4621 A.R.S. 37-201 to 37-611 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected ! Increase staff accessibility to business and GIS systems ! Reduce response time to user computer and software problems ! Automated document processing system designed and approved ! Acres researched involving lease or contract development (millions) to be managed was established in 1915 by the State Land Code, in compliance with the Enabling Act and the State Constitution. Revenues earned from Trust lands are classified as either permanent or expendable. Revenues derived from the sale of Trust lands and the sale of natural products are deposited in the Permanent Fund. Revenues earned from leasing Trust lands as well as the Permanent Fund's interest are deposited in the expendable account for use by the appropriate beneficiary. The Department provides management on Trust lands and technical assistance to communities and private land owners for fire and forestry management activities. ($ Thousands) Funding and FTE Amounts: 45% 50% 95% 100% 100% 0 0 0 30% 40% N/A N/A N/A N/A Y/N 6.8 7.0 7.2 7.4 7.6 PROGRAM SUMMARY STATE TRUST LANDS Contact: Lynn Larson, Director of Administration Phone: 542-4621 A.R.S. 37-201 to 37-611 Subprogram Mission: To manage State Trust lands and resources to enhance value and optimize economic return for the Trust beneficiaries. Subprogram Description: The Natural Resources function administers natural resourcesrelated leases and issues affecting Trust land; the Planning and Disposition function manages land-use planning and zoning of Trust lands in and around urban areas prior to leasing and selling; administers all land sales, commercial leases and rights-of-way for roads and utilities, and coordinates the Department's Asset Management Program; the Operations function is responsible for ensuring the integrity of the State's land title, managing public records, conducting land appraisals, and coordinating preparation of leases, permits, and contracts associated with the surface use of Trust land and its resources; the Arizona Preserve Initiative Program manages reclassification, sale, and leasing of eligible land for conservation purposes; the Board of Appeals approves all land sales and commercial leases. Program Mission: To manage State Trust lands and resources to enhance value, optimize economic return for the Trust beneficiaries, provide assistance to communities and citizens on forestry matters and manage wildfires on state and private lands. Program Description: The State Land Department and the system by which Trust lands are Page 656 State Land Department Natural Resources 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS (application to auction, mos) ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate ! Disposition related denials FY1999 Estimate 9,531.2 0.0 486.1 0.0 10,212.1 0.0 331.9 0.0 10,913.5 0.0 288.0 0.0 Program Total 10,017.3 10,544.0 11,201.5 FTE Positions 108.0 110.0 115.0 appealed (excluding appraisal appeals) ! Appraisal review processing time (days/appraisal) ! Contract appraisals turnaround time ! In-house appraisals turnaround time u Goal 1 - To administer Trust resources to generate revenue over time. ! Amount of revenue (in millions) ! Bid amount for land sold (in FY 1997 Actual millions) ! Increase in commercial leasing revenue ! New long-term leases FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 130.5 133.3 140.3 148.5 155.4 21.3 22.0 26.0 28.0 30.0 820.9 874.9 927.4 981.4 1,041.5 7.6% 9.0% 9.9% 10.9% 12.0% 3 3 6 9 12 u Goal 2 - To improve the quality of the Department's decision making through a more systematic strategy that enhances the long-term value of the assets, land and resources. Performance Measures ! Cumulative acres inventoried under Asset Management Process. ! Cumulative acres classified under the Asset Management Process ! Disposition plans prepared (acres) ! Acres leased or sold in conformance with disposition plans FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 7,930 21,930 110,000 200,000 325,000 0 0 7,930 21,930 85,000 7,930 2,112 3,000 3,300 3,500 3.9 12.4 600.0 900.0 950.0 0 0 0 ! Mineral acres inventoried and classified 319,000 1,533,00 0 u Goal 3 - To protect unique Trust resources to maintain the longterm value of the asset. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 4,500 7,000 10,000 10,000 265 330 395 450 505 10 10 12 12 14 ! Acres reclassified as suitable for conservation purposes ! Cultural resource projects administered in support of sales and leases ! Environmental sites remediated ! Long-term lease processing time (application to auction, mos) ! New short-term lease processing time (mos) ! Land sales processing time Natural Resources FY 1997 Actual FY 1998 Expected 18 16 FY 1999 Expected 13 FY 2000 Expected 11 14 10 60 60 45 30 30 30 30 30 30 30 45 45 45 30 30 Subprogram Mission: To prevent and suppress wildfires on State Trust and private lands located outside incorporated municipalities, to promote healthy forest ecosystems that provide sustainable natural resources and economics, with emphasis on 3,162,000 acres of State Trust and private forest lands in Arizona, and to provide technical advice to the people of the State on fire and forestry matters. Subprogram Description: The mission is accomplished by management and sale of natural products on State Trust land, providing technical urban forestry assistance and grants to Arizona cities and towns, and providing technical forest health, forestry management, and tree planting assistance to private landowners. The Department provides assistance in fire prevention, training, equipping and dispatching to rural fire departments. The Land Department also provides direct incident and fire business management oversight for wildfires on 22.4 million acres of State Trust and private lands, coordinating the activities of 200 local rural fire departments and 7 federal agencies under cooperative suppression agreements. FY 2001 Expected 9 9 8 6 5 4 24.5 32.5 18.0 12.0 9.0 ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,011.6 0.0 5,784.8 799.9 1,071.5 0.0 4,239.3 923.1 1,107.5 0.0 3,261.9 0.0 Program Total 7,596.3 6,233.9 4,369.4 FTE Positions 38.5 38.5 38.5 Subprogram Goals and Performance Measures: u Goal 1 - To manage and sell natural products on State Trust land. Performance Measures u Goal 4 - To improve the Department's efficiency in application or transaction processing time. Performance Measures 17 A.R.S. 37-621 to 37-623 millions) ! Balance in Permanent Fund (in 17 SUBPROGRAM SUMMARY LDA.1.2 FIRE AND FORESTRY MANAGEMENT Contact: Lynn Larson, Director of Administration Phone: 542-4621 Subprogram Goals and Performance Measures: Performance Measures 17 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Timber harvested to thin 2888 552 750 600 900 forests, to reduce wildland fire danger and maintain healthier forests - Thousand Board Feet (MBF) ! Timber harvested to thin forest, to reduce wildland fire danger and maintain healthier forests (Cords) ! Acres of forest land treatment 3,320 2,700 1,200 1,500 2,000 2955 2,525 2,640 2,100 2,200 State Land Department Page 657 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Program Goals and Performance Measures: u Goal 2 - To provide technical fire, forest health and forestry management assistance to private land owners. FY 1997 Actual Performance Measures ! Private forest landowners with Division prepared management plans ! Total acres of private forest land under management (1,000 acres) ! Forest land treatment on private forest lands (acres) 431 927 FY 1998 Expected FY 1999 Expected 464 FY 2000 Expected 494 929 u Goal 1 - To provide efficient internal support and coordination to enable the Department to accomplish its mission. FY 2001 Expected 520 932 540 935 938 FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A N/A N/A N/A Y/N 50% Y/N 75% Y/N 85% N/A N/A N/A 30% 20% on new information systems ! Response time to user calls for computer equipment problems 2,375 1,000 1,500 1,500 1,500 u Goal 3 - To prevent and suppress wildfires on Trust and private lands safely, effectively and efficiently. Performance Measures ! Fires controlled with initial Performance Measures ! Satisfactory annual financial audits ! Employees satisfied with training FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 95% 95% 96% 96% 97% ! Rural firefighters trained 1,000 1,000 1,050 1,050 1,100 ! Fire departments under cooperative agreement ! Fire bills processed for payment within 45 days ! Trust land treated with prescribed fire to reduce wildland fire danger 90% 90% 92% 92% 95% u Goal 2 - To improve agency productivity and minimize costs through increased efficiency and risk reduction. Performance Measures ! Administrative policies updated ! Employees using PALMS GIS FY 1997 Actual Y 7% FY 1998 Expected FY 1999 Expected Y/N 10% FY 2000 Expected Y/N 40% Y/N 60% FY 2001 Expected Y/N 70% system suppression response LDA.2 90% 90% 92% 92% 95% 2,000 2,000 2,100 2,100 2,200 PROGRAM SUMMARY A.R.S. Contact: Lynn Larson, Director of Administration Phone: 542-4621 Program Mission: To provide administrative direction, coordination, assistance and services to the Land Department to enable the Divisions to carry out their program mission, to provide timely billings and information to agency lessees, and to maintain the integrity of the Department's business and financial systems. Program Description: The Division is responsible for the administrative functions of the Department, including budget development and implementation, personnel, fiscal monitoring and reporting, accounting, purchasing, risk management and space management. The Division manages the Department's computerized business and administrative systems which are designed to provide automated capabilities for processing data related to titles, sales and lease transactions, as well as financial operations and internal accounting for the Department. The Division also manages the state-wide Geographic Information System (GIS) program named Arizona Land Resource Information System (ALRIS) and the State Cartographer's Program. ($ Thousands) Funding and FTE Amounts: FY1998 Estimate 37-171 to 37-176 Program Mission: A.R.S. Title 37 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds PROGRAM SUMMARY AZ CENTER FOR GEOGRAPHIC INFORMATION COORDINATION AND SERVICES Contact: Lynn Larson, Director of Administration Phone: 542-4621 ADMINISTRATION FY1997 Actual LDA.3 FY1999 Estimate 1,447.9 0.0 0.0 0.0 1,507.4 0.0 0.0 0.0 1,516.2 0.0 0.0 0.0 Program Total 1,447.9 1,507.4 1,516.2 FTE Positions 31.0 31.0 31.0 To provide assistance to public agencies in Arizona in the effective utilization of Geographic Information Systems (GIS) technology in the performance of their mandated duties and to foster the cooperative development, maintenance and use of geographic information resources among public agencies in Arizona in order to reduce redundant efforts and maximize investments in such resources. Program Description: ACGICS has the statutory responsibility to provide GIS development, analysis and coordination in Arizona. ACGICS works in conjunction with the Arizona Geographic Information Council (AGIC) (Executive Order 92-17) and Government Information Technology Agency (GITA). In order to meet the program mission, ACGICS is comprised of two functional units, the Arizona Land Resources Information System (ALRIS) and the State Cartographer's Office (SCO). ALRIS works to develop, maintain and distribute commonly required digital spatial databases for use by public agencies and provides GIS training to public agency staff. The SCO develops cooperative relationships among public agencies to reduce redundant investments in GIS resources and assure such resources can be maximized. The SCO develops GIS standards and provides access and utilization of GIS databases. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total Page 658 State Land Department FY1998 Estimate FY1999 Estimate 590.2 0.0 51.4 0.0 599.9 0.0 46.3 0.0 617.1 0.0 48.6 0.0 641.6 646.2 665.7 Natural Resources 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FTE Positions 13.0 13.0 13.0 two appointed supervisors--and federal government working together in a cooperative relationship. As subdivisions of State government, NRCDs provide a link that enables the NRCS to provide technical assistance to private landowners. The NRCDs are the primary sponsors of the Conservation Education Centers. ($ Thousands) Funding and FTE Amounts: Program Goals and Performance Measures: u Goal 1 - To design, develop, maintain and distribute digital geospatial datasets to public agencies in Arizona to reduce the costs of data creation and maintenance to the State's taxpayers. Performance Measures ! Datasets transferred ! Estimated savings to taxpayers (in FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected 760 593 900 702 1000 780 1100 858 1250 975 3 4 4 4 3 thousands) ! Geospatial datasets under development or revision u Goal 2 - To create and implement cost-effective and resultseffective GIS training and information programs for public agencies in Arizona. Performance Measures ! Government employees trained ! Students rating training good or FY 1997 Actual 31 100% FY 1998 Expected FY 1999 Expected 35 90% 35 90% FY 2000 Expected FY 2001 Expected 50 90% 50 90% excellent u Goal 3 - Increase access and utility of GIS data by providing information on location, lineage and availability of geospatial databases, promote development and implementation of GIS standards and coordinate governmental interagency cooperative agreements. Performance Measures ! Users accessing AGIC, ALRIS or FY 1997 Actual 700 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 1,000 1,300 1,600 2,000 compliant data and database development, maintenance and access ! Datasets accessible through AGIC, ALRIS or SCO websites ! Metadata references to Arizona geospatial datasets accessible through the Internet General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 339.7 0.0 0.0 0.0 490.0 0.0 0.0 0.0 490.0 0.0 0.0 0.0 Program Total 339.7 490.0 490.0 FTE Positions 0.0 0.0 0.0 Program Goals and Performance Measures: u Goal 1 - To strengthen the network of 31 NRCDs by assisting district supervisors in developing, improving and broadening relationships with private landowners, the NRCS, state and federal agencies, rural communities, county governments, and private interest groups. Performance Measures ! District meetings attended ! Interagency meetings attended ! NRCDs rating Department FY 1997 Actual 80 40 85% FY 1998 Expected FY 1999 Expected 80 40 90% FY 2000 Expected 80 40 90% FY 2001 Expected 80 40 90% 80 40 90% assistance as satisfactory SCO websites for information or data ! Agencies partnering in AGIC FY1997 Actual FY 2001 Expected 21 20 22 25 27 LDA.5 57 75 120 150 180 12 60 80 120 140 PROGRAM SUMMARY ENVIRONMENTAL PLATE ADVISORY COUNCIL Contact: Lynn Larson, Director of Administration Phone: 542-4621 A.R.S. Title 37 LDA.4 Program Mission: PROGRAM SUMMARY NATURAL RESOURCE CONSERVATION DISTRICTS Contact: Lynn Larson, Director of Administration Phone: 542-4621 A.R.S. To provide a forum for the facilitation, coordination, and planning of the State's environmental education goals with public and private agencies and educational institutions. Program Description: 37-1001 to 37-1057 Program Mission: To promote, coordinate and carry out activities that conserve soil, water and other natural resources utilizing the expertise of the Natural Resource Conservation Service (NRCS) and numerous other local, county, state and federal agencies. A ten member council appointed by the Governor, President of the Senate and Speaker of the House has been established to provide leadership and coordination for the State's environmental education programs. The Council is responsible for developing and administering the Environmental Special Plate Fund established by Section 37-1015. ($ Thousands) Funding and FTE Amounts: FY1997 Actual Program Description: Arizona's 31 Natural Resource Conservation Districts (NRCDs) are legal subdivisions of State government, organized under State law and administered by the Land Department. The federal government is an integral part of the NRCDs through involvement of the U.S. Department of Agriculture Natural Resource Conservation Service (NRCS), which provides technical assistance to the districts. The districts involve private landowners or cooperators, State government--through the voluntary leadership of three elected and Natural Resources General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total State Land Department FY1998 Estimate FY1999 Estimate 0.0 0.0 0.0 0.0 0.0 900.0 0.0 0.0 0.0 901.6 0.0 0.0 0.0 900.0 901.6 Page 659 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FTE Positions 0.0 2.0 2.0 Program Goals and Performance Measures: u Goal 1 - To provide administrative support to the Arizona Advisory Council on Environmental Education for its Environmental Special Fund Grant Program. FY 1997 Actual Performance Measures ! Grant applications processed. ! Grant contracts administered. ! Grant program public outreach FY 1998 Expected N/A N/A N/A FY 1999 Expected 243 71 2 350 100 7 FY 2000 Expected 400 125 10 FY 2001 Expected 400 125 10 (newsletters, press releases, etc.). u Page 660 u u u u u State Land Department Natural Resources 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS u Goal 2 - To provide accurate information to patrons and stakeholders on Arizona's mines and mineral resources. AGENCY/PROGRAM SUMMARY DEPARTMENT OF MINES AND MINERAL RESOURCES MNA H. Mason Coggin, Director Contact: Ann Turney, Agency Coordinator 255-3795 A.R.S. 27-101 - 102 Agency/Program Mission: To promote the development of the mineral resources of the state through technical and educational processes, including field investigations, public seminars, publications, conferences, mineral displays, and by providing mining, metallurgical and other technical information to prospectors, operators of small mines, the mineral industry and all others interested in the mineral resources of Arizona. Agency/Program Description: The Department promotes Arizona's mineral resources by providing mineral related information to prospectors, mining companies, rock hounds, mineral collectors, educators and the public in their efforts to locate and utilize Arizona's minerals and mineral products. The Department's Mineral Resource Information Center staff maintains a comprehensive set of files and library information, makes field visits to mines, performs market studies, and uses technology to encourage private sector investment in prospecting, exploration, development and production of mineral deposits. The Department acts as an advocate for mineral development and may give testimony and expertise supporting such interests. FY 1997 Actual Performance Measures ! Customers & stakeholders FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A Baseline 98% 98% 98% N/A Baseline 98% 98% 98% satisfied with information received ! Information received integrated into system and available ! People requesting information on mines and minerals in office ! Telephone calls requesting information 525 550 550 550 550 15,800 15,500 15,500 15,500 15,500 u Goal 3 - To provide public education and school curriculum designed to enable Arizona's citizens to make informed choices concerning minerals and mining. Performance Measures ! Teachers using mining & minerals unit in classroom ! Teachers expressing satisfaction with mining & minerals unit ! Students visiting Museum ! Total museum visitors u u FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2 14 8 8 8 98% 98% 98% 98% 98% 18,500 39,000 18,500 35,000 18,500 35,000 18,500 35,000 18,500 35,000 u u u u The Arizona Mining and Mineral Museum acts as the state's repository for collecting, cataloging, and displaying mineral specimens, gemstones and lapidary material. It promotes Arizona's mineral resources and educates Arizona's citizens so they can make informed choices concerning minerals and mining by providing classes, tours, minerals and educational material for students, teachers and the public. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 704.6 0.0 100.9 0.0 732.4 0.0 72.7 0.0 760.0 0.0 72.7 0.0 805.5 805.1 832.7 Capital Funds 0.0 0.0 0.0 Agency Total 805.5 805.1 832.7 FTE Positions 8.0 8.0 8.0 Operating Funds Subtotal Agency/Program Goals and Performance Measures: u Goal 1 - To acquire and manage mining information, specimens, and artifacts for use by patrons and stakeholders in utilizing Aizona's mineral resources. Performance Measures ! Files, books, specimens collected or donated ! Files, books, specimens integrated into collections and made available Natural Resources FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 700 300 300 300 300 100 100 100 500 500 Department of Mines and Mineral Resources Page 661 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY/PROGRAM SUMMARY NAVIGABLE STREAM ADJUDICATION COMMISSION NSA Vacant, Executive Director Contact: Tom Vogt, Analyst FY 1997 Actual Performance Measures ! Recommendations to the 542-9214 Legislature ! Public hearing on Public Trust Values FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 0 0 N/A N/A 0 0 0 N/A N/A u Goal 3 - Plan process for all minor watercourses (1400) in the state. A.R.S. 37-1101 to 37-1154 Agency/Program Mission: Performance Measures ! Database by county ! Identification of county/water To make findings and recommendations to the Legislature regarding navigability of streams (approximately 1400) at statehood and associated public values of said land. ! Each county's watercourses FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 0 0 0 1 6 0 6 0 3 0 0 2 4 5 basin through Goal 1 Agency/Program Description: u u u u u u Under Common Law and the Equal Footing Doctrine, a state owns the streambeds that were navigable at Statehood. In order to perfect title to navigable stream, the state must claim ownership following a determination of navigability in a process that reviews all available information relative to navigability and provides for Judicial Review. Streambed land that has been claimed must be managed to protect the public values associated with navigable streams in perpetuity for the public. The program assigns final responsibility for determination of navigability to the Legislature. The Arizona Navigable Stream Adjudication Commission was created as a separate agency by Laws 1994, Chapter 277 to conduct studies and formal hearings and make recommendations regarding navigability to the Legislature. ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY1998 Estimate FY1999 Estimate 110.7 0.0 0.0 0.0 209.7 0.0 0.0 0.0 144.7 0.0 0.0 0.0 110.7 209.7 144.7 Capital Funds 0.0 0.0 0.0 Agency Total 110.7 209.7 144.7 FTE Positions 2.0 2.0 2.0 Agency/Program Goals and Performance Measures: u Goal 1 - To formulate recommendations to the Legislature on the navigability or non-navigability of streams in the State as of February 14, 1912. Performance Measures ! Identification of watercourses to study ! Studies and records ! Initial classification of watercourses ! Public hearings ! Recommendations to the Legislature ! Cost per watercourse through the process FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 5 1 90 270 270 6 7 3 6 80 60 250 210 250 210 11 3 20 5 50 50 200 100 200 100 9,000 8,500 5,000 1,000 500 u Goal 2 - To formulate recommendations to the Legislature as to what public values are associated with any streams that are determined to be navigable (only if a watercourse or portion is determined to be navigable at the time of statehood). Page 662 Navigable Stream Adjudication Commission Natural Resources 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY STATE PARKS BOARD PRA Ken Travous, Executive Director Contact: Leslie Schwalbe, Assistant Director 542-6920 Agency Mission: To manage and conserve Arizona's natural, cultural and recreational resources for the benefit of the people both in our parks and through our partners. Agency Description: Under the direction of the Arizona State Parks Board, the agency develops and manages 28 State parks and natural areas and provides safe and enjoyable facilities and programs for over two million visitors annually. The Board also, upon recommendation of several advisory committees, provides financial incentives to government and non-government entities through several grant programs. Through the State Historic Preservation Office, the agency preserves Arizona's prehistoric and historic resources. And finally, the agency coordinates statewide resource planning, public involvement and educational opportunities through partnerships for public purposes. State Parks is composed of the following divisions: Director's Office, Parks, Partnerships, External Affairs, and Administrative Services. ($ Thousands) Agency Summary: FY1997 Actual Ø PARKS Ø PARTNERSHIPS Ø PROGRAM SUPPORT FY1998 Estimate FY1999 Estimate 7,726.8 8,935.0 8,628.2 10,107.4 13,732.0 13,029.6 3,256.3 4,290.1 4,062.3 Capital Funds 8,618.0 7,639.3 14,770.6 Agency Total 29,708.5 34,596.4 40,490.7 ($ Thousands) Funding and FTE Summary: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Operating Funds Subtotal FY1998 Estimate FY1999 Estimate 6,011.9 3,811.3 10,764.8 502.5 6,631.6 3,645.0 15,380.8 1,299.7 7,187.8 3,350.8 14,630.8 550.7 21,090.5 26,957.1 25,720.1 Capital Funds 8,618.0 7,639.3 14,770.6 Agency Total 29,708.5 34,596.4 40,490.7 FTE Positions 246.5 269.1 294.0 ! Park visitor Satisfaction Rating ! Average cost per state park visitor ! Graphic master plans completed ! Interpretive program participants ! Park Rangers trained-CPR ! Park Rangers trained-First Responder/First Aid ! Park Rangers trained-Law Enforcement Certified ! Park Rangers trained-Fire Fighting 96% 96% 96% 96% 96% $0.47 $0.47 $0.47 $0.47 $0.47 18% 40% 100% NA NA NA 778,028 791,153 806,976 823,116 73% 85% 90% 90% 90% 65% 65% 65% 70% 75% 35% 37% 42% 42% 40% 2.4% 13% 30% 35% 40% u Goal 2 - To effectively provide planning coordination, technical assistance, educational opportunities, grants and other financial incentives to our partners and customers. Key Performance Measures ! Grant projects funded as high priority-Trails ! Grant projects funded as high priority-OHVs ! Grant projects funded as high priority-LRSP (Pks/Rec) ! Grant projects funded as high priority-SLIF (Lakes) ! Grant projects funded as high priority-Historic Preservation ! AZ Resident Satisfaction Ratings with resource opportunties statewiderecreation parks ! AZ Resident Satisfaction Ratings with resource opportunities statewidehistoric sites ! AZ Resident Satisfaction Ratings with resource opportunites statewidearchaeoloy sites ! AZ Resident Satisfaction Ratings with resource opportunites statewidenatural areas FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 50% 60% 60% 60% 70% 40% 50% 50% 50% 65% 54% 70% 70% 70% 75% 32% 50% 50% 50% 60% 71% 87% 87% 87% 87% NA 60% 60% 60% 65% NA 60% 60% 60% 65% NA 50% 50% 50% 55% NA 63% 63% 63% 70% u Goal 3 - To maximize agency resources and enhance information sharing. Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected Agency Goals and Key Performance Measures: u Goal 1 - To consistently provide a safe and enjoyable system of State Parks and natural areas for public use. Key Performance Measures ! Annual park attendance (in thousands) ! AZ Resident Satisfaction Rating Natural Resources FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 2,245 2,223 2,260 2,306 2,352 72% 80% 80% 80% 80% ! Souvenir revenue collected ! Employee satisfaction rating ! New hires attending training in 60 days ! Employee turnover rate ! Computers transitioned from Mac to PC State Parks Board $226,140 $293,500 $TBD $TBD $TBD 91% 90% 90% 90% 90% 88% 90% 90% 95% 95% 10% 10% 8% 8% 8% NA 15% 30% 50% 70% Page 663 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS PRA.1 sharing. PROGRAM SUMMARY PARKS Performance Measures ! Amount of souvenir revenue Contact: Charles Eatherly, Deputy Director Phone: 542-7103 Contact: Leslie Schwalbe, Assistant Director Phone: 542-6920 ARS 41-511 et seq. FY 1997 Actual PRA.2 $226,140 $293,500 Program Description: The Operations and Development Sections are responsible for acquiring, planning, developing, managing and maintaining natural, cultural and recreation resources within the State Parks System for public use, education, enjoyment and safe visitor experiences. The Operations Section hosts well over two million visitors annually and manages park programs, activities, maintenance, visitor services and visitor safety. The Development Section is responsible for the administration of the capital improvement budget, pursuing grant opportunities, acquisition and master planning of Arizona State Parks properties. Other responsibilities also include the preservation, stabilization and rehabilitation of natural and cultural sites, and the planning, design and construction of recreational, interpretive and educational facilities. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 4,471.9 2,462.2 792.7 0.0 5,015.1 2,510.1 1,013.6 396.2 5,508.3 2,164.2 955.7 0.0 Program Total 7,726.8 8,935.0 8,628.2 FTE Positions 181.5 201.8 223.8 u Goal 1 - To consistently provide a safe and enjoyable system of State Parks and natural areas for public use. FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,245,39 2,222,93 2,260,43 2,305,64 2,351,76 3 9 9 7 0 72% 80% 80% 80% 80% 96% 96% 96% 96% 96% $0.47 $0.47 $0.47 $0.47 $0.47 18% 40% 100% NA NA NA 778,028 791,153 806,976 823,116 73% 85% 90% 90% 90 65% 65% 65% 70% 75% Responder/First Aid Enforcement Certified ! Park Rangers trained - Fire Fighting ! Parks in compliance with internal component of Facility Standard Appraisal Checklist ! Funded capital projects completed within 3 years TBD TBD Contact: Renee Bahl, Assistant. Director Phone: 542-7825 Contact: Leslie Schwalbe, Assistant Director Phone: 542-6920 A.R.S. 41-511 et seq. Program Mission: With our public and private partners, we enhance, preserve and conserve significant examples of Arizona's natural, cultural, and recreational resources for the benefit of the public. Program Description: The Partnerships Division is composed of the State Historic Preservation Office (SHPO) and the Grants and Recreation Programs, and Planning Sections which cooperate and coordinate with our advisory committees and other partners to inventory, plan, manage, and interpret Arizona's natural, cultural, and recreational resources for the education and enjoyment of the public. Specifically, the SHPO is responsible for the identification, evaluation, and protection of Arizona's prehistoric and historic heritage resources and compliance with federal and state laws. The Grants and Recreation Programs Section is responsible for the management of a multi-million dollar grants program that benefits Arizona's communities, property owners, businesses and agencies and coordinates the State Trails and Off-Highway Vehicle programs. The Planning Section is responsible for comprehensive statewide recreational and cultural plans, the public's involvement in those plans, and for facilitating the strategic planning efforts of the agency. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 132.8 1,148.7 8,420.2 405.7 143.0 850.0 11,972.7 766.3 150.3 894.6 11,537.0 447.7 Program Total 10,107.4 13,732.0 13,029.6 FTE Positions 25.5 25.5 25.5 Program Goals and Performance Measures: u Goal 1 - To provide planning coordination, technical assistance, educational opportunities, grants and other financial incentives for our partners and customers. 35% 37% 42% 42% 40% 2.4% 13% 30% 35% 40% Performance Measures ! Grants funded as high priority 50% 60% 60% 60% 70% 75% 85% 95% 95% 95% projects: Trails ! Grants funded as high priority projects: Off-Highway Vehicles 40% 50% 50% 50% 65% ! Grants funded as high priority 54% 70% 70% 75% 75% projects: LRSP (Parks/Recreation) ! Grants funded as high priority projects: SLIF (Lakes) 32% 50% 50% 50% 60% 78% 80% 85% 90% 95% u Goal 2 - To maximize agency resources and enhance information Page 664 TBD FY 2001 Expected PROGRAM SUMMARY Program Goals and Performance Measures: ! Park Rangers trained - Law FY 2000 Expected PARTNERSHIPS For the benefit and safe enjoyment of the people, we acquire, develop, manage and conserve Arizona State Parks natural, cultural, educational and recreational opportunities. ! AZ Resident Satisfaction Rating ! Park Visitor Satisfaction Rating ! Average cost per state park visitor ! Graphic master plans completed ! Interpretive program participants ! Park Rangers trained - CPR ! Park Rangers trained - First FY 1999 Expected collected Program Mission: Performance Measures ! Annual park attendance FY 1998 Expected State Parks Board FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected Natural Resources 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Performance Measures ! Grants funded as high priority projects: Historic Preservation ! AZ resident satisfaction ratings with resource opportunitiesrecreation parks ! AZ resident satisfaction ratings with resource opportunities statewide-historic sites ! AZ resident satisfaction ratings with resource opportunities statewide-archaeology sites ! AZ resident satisfaction ratings with resource opportunities statewide-natural areas ! Grants requested annually ! Grants requested annually (in thousands $) ! Grants awarded annually ! Grants awarded annually (I thousands $) FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 71% 87% 87% 87% 87% NA 60% 60% 60% 65% FY1997 Actual NA 60% 60% 60% 65% NA 50% 50% 50% 55% NA 63% 63% 63% 70% 124 30,040 164 27,400 157 25,100 157 25,100 157 25,100 74 15,379 72 10,775 72 10,975 73 11,475 73 11,475 projects - Trails ! Average months to complete grant projects - OHV ! Average months to complete grant projects - LRSP (Parks/Rec) ! Average months to complete grant projects - SLIF (Lakes) ! Average months to complete grant projects - Historic Preservation ! Grant projects completed without a time extension ! Grant applications received that were eligible FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 34 36 36 35 35 13 36 36 35 35 30 35 34 34 33 27 36 36 36 35 20 23 23 23 22 73% 75% 75% 77% 80% 93% 88% 90% 90% 92% u Goal 3 - To effectively involve our customers and partners in our programs and planning efforts to ensure that we are providing them the right services and information. Performance Measures ! Division customer satisfaction General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 1,407.2 200.4 1,551.9 96.8 1,473.5 284.9 2,394.5 137.2 1,529.2 292.0 2,138.1 103.0 Program Total 3,256.3 4,290.1 4,062.3 FTE Positions 39.5 41.8 44.7 Program Goals and Performance Measures: u Goal 2 - To improve the efficiency of grant administration. Performance Measures ! Average months to complete grant to all the programs and assures that the agency has the necessary authority, financial resources, human resources and technical capability. ($ Thousands) Funding and FTE Amounts: FY 1997 Actual NA FY 1998 Expected FY 1999 Expected 80% FY 2000 Expected 85% 87% FY 2001 Expected 90% ratings u Goal 1 - To consisently provide a safe and enjoyable system of State Parks and natural areas for public use. Performance Measures ! Annual park attendance (in thousands) ! AZ resident satisfaction rating ! Park visitor satisfaction rating ! Average cost per state park visitor FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2,245 2,223 2,260 2,306 2,352 72% 96% $0.47 80% 96% $0.47 80% 96% $0.47 80% 96% $0.47 80% 96% $0.47 u Goal 2 - To effectively provide planning coordination, technical assistance, educational opportunities, grants and other financial incentives to our partners and customers. Performance Measures ! AZ resident satisfaction ratings with resource opportunities statewide - recreation parks ! AZ resident satisfaction ratings with resource opportunities statewide - historic sites ! AZ resident satisfaction ratings with resource opportunities statewide - archaeology sites ! AZ resident satisfaction ratings with resource opportunities statewide - natural areas FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected NA 60% 60% 60% 65% NA 60% 60% 60% 65% NA 50% 50% 50% 55% NA 63% 63% 63% 70% u Goal 3 - To maximize agency resources and enhance information sharing. PRA.3 PROGRAM SUMMARY Performance Measures ! Souvenir revenue collected ! Employee satisfaction rating ! New hires attending orientation PROGRAM SUPPORT Admin, Director, External Affairs Contact: Leslie Schwalbe, Assistant Director Phone: 542-6920 FY 1997 Actual FY 1998 Expected $226,140 $293,500 91% 90% 88% 90% FY 1999 Expected FY 2000 Expected FY 2001 Expected TBD 90% 90% TBD 90% 95% TBD 90% 95% 8% 30% 8% 50% 8% 70% training in 60 days ! Employee turnover rate ! Computers transitioned from Mac 10% NA 10% 15% to PC A.R.S. 41-511 et seq. Program Mission: u Goal 4 - To effectively communicate to our target markets To provide leadership and guide the marketing, business and financial resources to meet the public's and agency's expectations. Performance Measures ! Customers aware of parks and Program Description: The Director's Office the three programs of the agency, oversees implementation of the Strategic Plan, and monitors progress toward meeting the goals. The External Affairs Division develops and pursues legislation, provides policy analysis and research to support all programs and coordinates marketing and public information for the agency. The Administrative Services Division provides support Natural Resources programs-parks ! Customers aware of parks and programs - historic preservation ! Customers aware of parks and programs-natural areas ! Customers aware of parks and programs-LRSP grants ! Customers aware of parks and programs-boating grants State Parks Board FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected NA 68.5% NA NA NA NA 61.6% NA NA NA NA 71.5% NA NA NA NA 40.6% NA NA NA NA 46.1% NA NA NA Page 665 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FY 1997 Actual Performance Measures ! Customers aware of parks and programs-OHV program ! Customers aware of parks and programs-trails program FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected NA 29.3% NA NA NA NA 58.1% NA NA NA u Goal 5 - To provide accurate and timely financial information to internal customers and stakeholders upon which to make management decisions. FY 1997 Actual Performance Measures ! Internal customers (ASP Staff) FY 1998 Expected NA FY 1999 Expected 85% 90% FY 2000 Expected 95% FY 2001 Expected 95% satisfied with financial services u Page 666 u u u u u State Parks Board Natural Resources 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS AGENCY SUMMARY DEPARTMENT OF WATER RESOURCES WCA Rita Pearson, Director Contact: Joseph C. Smith, Deputy Director Key Performance Measures FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 417-2410 ! Dams within State jurisdiction Agency Mission: To ensure a long-term, safe, sufficient and secure water supply for the State; to develop public policies which promote the efficient use and equitable distribution of water in an environmentally and economically sound manner; and, to promote the management of floodplains and dams to reduce loss of life and damage to property. Agency Description: The Department of Water Resources (DWR) was established in 1980 to administer all State water laws except those laws relating to water quality. Primary responsibilities include implementing the Groundwater Code, supporting the adjudication of water rights, ensuring safety of dams, flood management, implementing surface water law, surveying water resources statewide and assessing water quality in conjunction with the Department of Environmental Quality. ($ Thousands) Agency Summary: FY1997 Actual Ø GENERAL SERVICES RESOURCE Ø WATER MANAGEMENT AND FY1998 Estimate FY1999 Estimate 5,502.1 5,870.1 5,840.7 28,034.9 19,929.2 26,528.1 1,408.9 1,396.0 1,555.3 Capital Funds 0.0 0.0 0.0 Agency Total 34,945.9 27,195.3 33,924.1 PLANNING Ø u Goal 2 - To assure that dam design, construction, operation and maintenance are in compliance with State laws and current dam safety guidelines. SAFETY OF DAMS AND FLOOD CONTROL 216 WCA.1 217 223 229 235 PROGRAM SUMMARY GENERAL SERVICES Contact: Joseph C. Smith, Deputy Director Phone: 417-2410 A.R.S. 45-103, 45-105 Program Mission: To provide the Agency with efficient and cost effective centralized services to assist the Agency in meeting its goals. Program Description: General Services provides the management support necessary to manage the Agency efficiently. This program includes the following functional areas: budget, personnel, fiscal services, payroll, purchasing, mail delivery, copying, facilities and sub motor pool. The Agency's centralized data management functions provided through the Management Information Services subprogram are also a component of this program. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 5,411.1 0.0 91.0 0.0 5,659.7 0.0 210.4 0.0 5,626.3 0.0 214.4 0.0 Program Total 5,502.1 5,870.1 5,840.7 FTE Positions 59.4 59.4 59.4 ($ Thousands) Funding and FTE Summary: FY1997 Actual FY1998 Estimate FY1999 Estimate This Program Contains the following Subprograms: General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds 19,692.9 0.0 14,863.1 389.9 16,750.9 75.0 10,128.4 241.0 19,994.5 80.0 13,670.4 179.2 34,945.9 27,195.3 33,924.1 Capital Funds 0.0 0.0 0.0 Agency Total 34,945.9 27,195.3 33,924.1 FTE Positions 233.2 253.2 252.2 Operating Funds Subtotal Natural Resources FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 Actual Expected Expected Expected Expected 80% 82% 84% A.R.S. 45-104 To furnish technical assistance, technology and programming services which will provide customers with information to make decisions and manage programs. u Goal 1 - To recharge Arizona's unused Colorado River water entitlement as funding and facilities permit. ! Unused entitlement recharged SUBPROGRAM SUMMARY WCA.1.1 MANAGEMENT INFORMATION SERVICES Contact: Joseph C. Smith, Deputy Director Phone: 417-2410 Subprogram Mission: Agency Goals and Key Performance Measures: Key Performance Measures 4 Management Information Services 4 Management Services 86% 88% Subprogram Description: This subprogram provides system operations, systems development, technical support and help desk support for all Agency information systems including mainframe, work stations, local-area network and wide-area networking. Department of Water Resources Page 667 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate WCA.1.2 FY1999 Estimate 1,011.8 0.0 0.0 0.0 1,192.7 0.0 0.0 0.0 1,227.6 0.0 0.0 0.0 Program Total 1,011.8 1,192.7 1,227.6 FTE Positions 20.0 20.0 20.0 Subprogram Goals and Performance Measures: u Goal 1 - To provide a stable and secure network and desktop computing environment, reliable telecommunication services and technical support on all Agency hardware and software used by our customers. Performance Measures ! Time servers are available FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 98% 100% 100% 100% 100% ! Users satisfied with Help Desk 88% 90% 95% 100% 100% service and operation ! Help Desk calls closed 94% 96% 98% 100% 100% ! Users satisfied with 94% 96% 98% 100% 100% SUBPROGRAM SUMMARY MANAGEMENT SERVICES Contact: Joseph C. Smith, Deputy Director Phone: 417-2410 A.R.S. 45-104 Subprogram Mission: To provide the Agency with efficient and cost effective management services in accordance with federal and State standards through centralized personnel, financial and ancillary management programs. Subprogram Description: This subprogram includes finance, personnel, loss control and Agency overhead expenses such as rent and utilities. This area also includes executive management. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate during normal business hours telephone/voice mail system and internet/mail operation and access u Goal 2 - To develop business database systems and applications capable of collecting, organizing, maintaining and displaying the data required to meet the needs of the Agency and its constituents. Performance Measures ! Users satisfied with new Relational Database Management System (RDBMS) client-server applications ! Users satisfied with in-house mainframe application support ! Major legacy systems successfully migrated to the RDBMS client-server environment ! Year 2000 requirements met FY 1997 Actual 86% FY 1998 Expected 95% FY 1999 Expected 100% FY 2000 Expected 100% FY 2001 Expected ! Users satisfied with use of map geographical information systems (GIS) training classes ! Users satisfied with desktop GIS tools support 4,467.8 0.0 210.4 0.0 4,398.6 0.0 214.4 0.0 Program Total 4,490.2 4,678.2 4,613.0 FTE Positions 39.4 39.4 39.4 Subprogram Goals and Performance Measures: u Goal 1 - To provide employees with direction in recruitment, training, grievance avoidance, grievance corrective action and employee relations counseling. Performance Measures ! Employees indicating 90% 95% 100% 100% 100% 80% 100% 100% 100% 100% 80% 100% 100% 100% 100% FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected 91% 100% 100% 100% 100% 98% 100% 100% 100% 100% 97% 100% 100% 100% 100% FY 1997 Actual FY 1998 Expected 80% 90% FY 1999 Expected 95% FY 2000 Expected FY 2001 Expected 97% 98% satisfaction with the services provided u Goal 2 - To provide all Agency managers and supervisors with human resources support in the areas of personnel recruiting, training and employee relations. Performance Measures ! Managers and supervisors FY 1997 Actual FY 1998 Expected 90% 95% FY 1999 Expected 95% FY 2000 Expected FY 2001 Expected 97% 98% indicating satisfaction with the services provided u Goal 3 - To provide the Agency with timely financial reports that comply with State and federal regulations. FY 2001 Expected products ! Users satisfied with 4,399.2 0.0 91.0 0.0 100% u Goal 3 - To develop spatial database systems and applications capable of collecting, organizing, maintaining and displaying the data required to meet the needs of the Agency and its constituents. Performance Measures General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Performance Measures FY 1997 Actual ! Financial reports distributed to FY 1998 Expected 0 30% FY 1999 Expected 70% FY 2000 Expected 80% FY 2001 Expected 85% users within seven days after month-end cut-off u Goal 4 - To assure that vendors and employees receive proper payments in a timely manner. Performance Measures ! Vendors indicating satisfaction FY 1997 Actual 70% FY 1998 Expected 75% FY 1999 Expected 80% FY 2000 Expected 85% FY 2001 Expected 90% with the accuracy and timeliness of payments processed Page 668 Department of Water Resources Natural Resources 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Employees indicating 98% 98% 98% 98% 98% SUBPROGRAM SUMMARY WCA.2.1 GROUNDWATER ADMINISTRATION Contact: Jim Holway, Assistant Director Phone: 417-2440 satisfaction with the accuracy and timeliness of payments processed u Goal 5 - To provide timely, accurate and courteous ancillary management services to all customers. A.R.S. 45-104, 45-401 et. seq. FY 1997 Actual Performance Measures ! Employees compliant with FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 95% 100% 100% 100% 90% 95% 98% 100% 100% OSHA training and State loss control guideline requirements ! Agency staff indicating satisfaction with the availability and condition of supplies, inventory and motor pool equipment Subprogram Mission: To achieve a long-term balance of water supply and demand on behalf of the citizens of Arizona by comprehensively managing, preserving and enhancing the groundwater supplies of the State. Subprogram Description: Contact: Joseph C. Smith, Deputy Director Phone: 417-2410 This subprogram is responsible for development and implementation of groundwater management plans, regulations and grant programs designed to reduce groundwater use to meet the goals of the Active Management Areas (AMAs). This subprogram includes the management of groundwater rights, well drillers, well construction and registries, and the measurement and monitoring of groundwater use and supplies throughout the State. A.R.S. Title 45 Funding and FTE Amounts: WCA.2 PROGRAM SUMMARY WATER RESOURCE MANAGEMENT AND PLANNING ($ Thousands) FY1997 Actual Program Mission: To ensure a long-term, safe, sufficient and secure water supply for the State; to develop public policies which promote the efficient use and equitable distribution of water in an environmentally and economically sound manner. General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,442.9 0.0 6,696.6 0.0 2,573.6 0.0 525.0 152.3 2,633.8 0.0 505.0 90.5 Program Total 9,139.5 3,250.9 3,229.3 FTE Positions 67.5 70.0 69.0 Program Description: This program is responsible for managing all surface water rights and groundwater rights. Included in this program are the development and implementation of water management plans and regulation of water use, collection of data necessary for management of the water supply, and support in the adjudication of water rights. Representation of the State on interstate water issues and provision of technical assistance to water users in the State are important program functions. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FY1998 Estimate FY1999 Estimate 13,331.8 0.0 14,387.3 315.8 10,278.3 75.0 9,423.6 152.3 13,344.0 80.0 13,013.6 90.5 28,034.9 19,929.2 26,528.1 Subprogram Goals and Performance Measures: u Goal 1 - To promote water conservation, groundwater recharge and the use of renewable resources in a fair and equitable manner, and to prevent unauthorized uses by developing groundwater rules and management plans in conjunction with stakeholders, and by doing so, make progress toward the goals of the AMAs. Performance Measures ! Reduction in the per capita use of water ! Acre-feet of groundwater used ! Acre-feet of groundwater 157.8 175.8 174.8 This Program Contains the following Subprograms: 4 4 4 4 4 4 Groundwater Administration Surface Water Management and Adjudication Research Colorado River Management Statewide Planning 1% FY 1998 Expected 1% FY 1999 Expected 1% FY 2000 Expected FY 2001 Expected 1% 1% N/A 1,855,00 1,990,00 2,000,00 2,050,00 0 0 0 0 N/A 150,000 175,000 200,000 250,000 recharged ! Cumulative capacity of FTE Positions FY 1997 Actual recharge projects permitted ! Water supply from renewable resources 2,400,00 2,450,00 2,500,00 2,600,00 2,600,00 0 0 0 0 0 N/A 45% 50% 55% 57% u Goal 2 - To maintain a complete and accurate record of groundwater rights and uses in AMAs, irrigation nonexpansion areas (INAs) and a registry of wells statewide. Performance Measures FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected Hydrology ! Annual withdrawal reports 95% 95% 95% 96% 96% Water Banking Authority voluntarily returned ! Requests for new production wells (Notices of Intent) granted N/A 3,900 4,100 4,200 4,250 Natural Resources Department of Water Resources Page 669 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS SUBPROGRAM SUMMARY WCA.2.2 SURFACE WATER MANAGEMENT AND ADJUDICATION RESEARCH Contact: Darrell Jordan, Assistant Director Phone: 417-2440 WCA.2.3 SUBPROGRAM SUMMARY COLORADO RIVER MANAGEMENT Contact: Darrell Jordan, Assistant Director Phone: 417-2440 A.R.S. 45-104, 45-105(A)(2), 45-107 A.R.S. 45-104, 45-151 et. seq. Subprogram Mission: Subprogram Mission: To ensure a long-term, sufficient and secure water supply for the State by promoting, allocating and comprehensively managing in an environmentally and economically sound manner the rights and interests of the State's surface water resources for the citizens of Arizona. Subprogram Description: This subprogram is responsible for issuing permits for the right to use surface water (excluding the Colorado River). The subprogram also maintains accurate water rights registries, hydrologic conditions to aid in effective management and planning of the State's surface water supplies. This subprogram also provides technical and administrative support to the Arizona Courts presiding over the general adjudication of water rights in Arizona. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate To promote, allocate, protect and comprehensively manage in an environmentally and economically sound manner the rights and interests of Arizona to Colorado River water resources for the citizens of Arizona. Subprogram Description: The subprogram is responsible for negotiating with other states, Indian tribes and the federal government on issues relating to the allocation, uses and protection of Arizona's entitlement of Colorado River water. The subprogram collects and evaluates data and information to support the preparation of recommendations regarding the protection and allocation of Colorado River water. The subprogram monitors and participates in the resolution of environmental issues arising out of the Endangered Species Act designations within the Lower Colorado River Basin. ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1999 Estimate 1,059.1 0.0 20.4 0.0 1,018.0 0.0 5.0 0.0 1,044.0 0.0 5.0 0.0 Program Total 1,079.5 1,023.0 1,049.0 FTE Positions 23.0 24.0 24.0 General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 340.2 0.0 0.0 0.0 434.6 0.0 0.0 0.0 443.0 0.0 0.0 0.0 Program Total 340.2 434.6 443.0 FTE Positions 8.0 8.0 8.0 Subprogram Goals and Performance Measures: Subprogram Goals and Performance Measures: u Goal 1 - To maintain a complete and accurate registry of surface water claims and rights and to process new applications to appropriate surface water. To support Agency priorities by providing timely responses to public and intra-agency requests for information regarding surface water rights. u Goal 1 - To analyze and recommend to the Department of the Interior (DOI) the allocation and provisions for contracting of Colorado River water and Central Arizona Project (CAP) water. Performance Measures ! Agency time lines met regarding processing of applications ! Pending water rights protests resolved administratively ! Public and intra-agency information requests met within Agency time frames FY 1998 Expected FY 1997 Actual FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 95% 95% 95% 95% 5 5 4 4 4 95% 95% 95% 95% 95% FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected ! Agency assigned studies 90% 95% 95% 95% 95% completed by established deadlines ! Adjudication court assigned studies completed by established deadlines 90% 95% 95% 95% 95% Page 670 ! Recommendations for water 100% FY 1998 Expected 100% FY 1999 Expected 100% FY 2000 Expected FY 2001 Expected 100% 100% allocations presented to and accepted by the DOI u Goal 2 - To protect the interest of Arizona Colorado River water users by advocating policies that promote maximum short-term and long-term beneficial use of Colorado River supplies. FY 1997 Actual Performance Measures u Goal 2 - To provide accurate and timely analysis of water rights claims and to provide high quality statewide water resource data, reports and assessments in support of the adjudication courts, high priority Agency projects and statewide planning. Performance Measures FY 1997 Actual Performance Measures ! Satisfaction by the Agency's 85% FY 1998 Expected FY 1999 Expected 90% 92% FY 2000 Expected 95% FY 2001 Expected 95% internal and external clients with regard to the quality and success of water management policies advocated by the State WCA.2.4 SUBPROGRAM SUMMARY STATEWIDE PLANNING Contact: Herb Dishlip, Assistant Director Phone: 417-2440 A.R.S. 45-104, 45-105 Department of Water Resources Natural Resources 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Subprogram Mission: To propose water management strategies to preserve and enhance water supplies of the State in an environmentally and economically sound manner on behalf of, and in partnership with, the citizens of Arizona. Subprogram Description: This subprogram includes data collection and analysis to describe water supply and demand conditions throughout Arizona. Planning investigations performed in this subprogram lead to actions to develop, protect and preserve the water supplies for the State. Within this subprogram is the administration of the Arizona Water Protection Fund (WPF) and the Agency's Water Quality Assurance Revolving Fund (WQARF). ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,141.2 75.0 1,325.0 0.0 5,070.2 80.0 1,305.0 0.0 Program Total 7,166.7 3,541.2 6,455.2 FTE Positions 15.0 28.5 28.5 ! Groundwater basin reports 5 20 FY 1999 Expected 20 FY 2000 Expected FY 1998 Expected FY 1997 Actual 4 4 FY 1999 Expected 4 FY 2000 Expected 4 FY 2001 Expected 4 provided to areas outside AMAs that request support in quantifying and improving management of the area's water resources Natural Resources u Goal 4 - To manage contaminated water at groundwater contamination sites in Arizona. Performance Measures ! Permit applications reviewed FY 1997 Actual ! Draft and final well inspection FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected N/A 100 100 100 100 N/A 1 1 1 1 rule packages submitted WCA.2.5 SUBPROGRAM SUMMARY HYDROLOGY Contact: Greg Wallace, Assistant Director Phone: 417-2448 ($ Thousands) Funding and FTE Amounts: FY1997 Actual FY1998 Estimate FY1999 Estimate 1,975.4 0.0 0.0 0.0 2,110.9 0.0 0.0 0.0 2,153.0 0.0 0.0 0.0 Program Total 1,975.4 2,110.9 2,153.0 FTE Positions 40.8 41.8 41.8 Subprogram Goals and Performance Measures: u Goal 1 - To ensure that the Agency and the general public have access to the most accurate and current water resources information available. u Goal 3 - To target and expend Water Protection Funds to protect and preserve the flow and quality of water in the streams of Arizona. contracts written ! Grants that achieve the stated objectives of the Water Protection Fund Commission ! Miles of stream benefitted by capital improvements ! Community-based plans developed through site visits General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ! Technical assistance projects ! New projects funded and 20 20 u Goal 2 - To develop strategies that address water resource issues statewide. Performance Measures 2 20 This subprogram is responsible for the collection of surface and groundwater data statewide. Information is analyzed and disseminated in the form of technical documents, report publication and special studies of critical areas. Technical assistance and hydrological reviews are provided to all areas of the Agency, local water users and State and federal governments. produced that profile current and future water supplies and demands, that describe the geologic and hydrologic conditions and that analyze the chemical quality of the water supplies Performance Measures 2 20 Subprogram Description: FY 2001 Expected 20 2 20 To provide the Agency and citizenry with accurate data collection, professional analyses and timely dissemination of water resources information to ensure that public policy is based on sound technical analysis. u Goal 1 - To assess and report information on statewide water resource demands and supplies. FY 1998 Expected 2 N/A Subprogram Mission: Subprogram Goals and Performance Measures: FY 1997 Actual N/A ! Ongoing contracts monitored A.R.S. 45-104, 45-105 5,514.3 0.0 1,336.6 315.8 Performance Measures ! Research projects funded FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected Performance Measures ! Hydrologic Map Series FY 2001 Expected N/A 20 20 20 20 100% 100% 100% 100% 100% N/A 53 58 60 60 N/A 3 4 4 4 FY 1997 Actual N/A FY 1998 Expected 10 FY 1999 Expected 12 FY 2000 Expected 15 FY 2001 Expected 15 (HMS), data and modeling reports generated with accurate and timely dissemination Department of Water Resources Page 671 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ! Unused entitlement recharged u Goal 2 - To conduct special investigations of critical groundwater areas to ensure that management decisions have a sound technical justification. FY 1997 Actual Performance Measures ! Permits reviewed and issued N/A FY 1998 Expected FY 1999 Expected 71 FY 2000 Expected 75 FY 2001 Expected 75 75 for assured and adequate water supply within statutory deadlines WCA.2.6 80% 82% 84% 86% 88% u Goal 2 - To effectively target and expend resources to earn credits that will enable the program to carry out the goals set forth in the Authority's enabling legislation. FY 1998 Expected FY 1997 Actual Performance Measures ! Funds expended 75% FY 1999 Expected 81% FY 2000 Expected 83% FY 2001 Expected 86% 90% u Goal 3 - To support Authority members by providing accurate, timely information on credits earned and available, Water Bank activity, amounts of water recharged, available funds and other matters that affect operation of the Water Bank. SUBPROGRAM SUMMARY WATER BANKING AUTHORITY Contact: Tim Henley, Manager Phone: 417-2418 FY 1997 Actual Performance Measures A.R.S. 45-2426 ! Authority members expressing FY 1998 Expected 100% FY 1999 Expected 100% FY 2000 Expected 100% FY 2001 Expected 100% 100% satisfaction with staff activity Subprogram Mission: WCA.3 To use the Central Arizona Project to store otherwise unused Arizona entitlement to Colorado River water within the State to meet future water needs within the State, including protecting Arizona's municipal and industrial users against future Colorado River water shortages (firming existing supplies), meeting the water management goals of the State, helping facilitate the settlement of water rights claims by Indian communities against the State and providing opportunities for agencies within California and Nevada to store unused Colorado River water in Arizona to assist those states to meet their future water needs. The Arizona Water Banking Authority (Authority) was established in 1996 with the passage of House Bill 2494. It is a five-member commission with two non-voting ex officio members appointed by the President of the Arizona Senate and the Speaker of the Arizona House of Representatives. The Director of the Department of Water Resources (DWR) is a member of the Authority and serves as its chairman. DWR and the Central Arizona Project provide technical support to the Authority. DWR also provides legal and administrative support. The Authority annually submits a report to the Governor, the President of the Senate and the Speaker of the House containing a full and complete accounting of its transactions for the preceding year. The Authority submitted its first annual report August 1996 and will submit its annual report for 1997 by July 1998. The Authority must also adopt a Plan of Operation each calendar year. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 2,000.0 0.0 6,333.7 0.0 2,000.0 0.0 7,568.6 0.0 2,000.0 0.0 11,198.6 0.0 Program Total 8,333.7 9,568.6 13,198.6 FTE Positions 3.5 3.5 3.5 Subprogram Goals and Performance Measures: u Goal 1 - To recharge Arizona's unused Colorado River water entitlement as funding and facilities permit. Page 672 Contact: Darrell Jordan, Assistant Director Phone: 417-2440 A.R.S. 45-1401 et. seq., 45-1501 et. seq. Program Mission: To promote the management of floodplains and dams to reduce loss of life and damage to property. Program Description: Subprogram Description: Performance Measures PROGRAM SUMMARY SAFETY OF DAMS AND FLOOD CONTROL FY 1997 Actual FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected This program is responsible for the safety of all non-federal jurisdictional dams, providing assistance to local flood management programs in the administration of the federal National Flood Insurance Program (NFIP) and designing statewide flood warning systems. ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds FY1998 Estimate FY1999 Estimate 950.0 0.0 384.8 74.1 812.9 0.0 494.4 88.7 1,024.2 0.0 442.4 88.7 Program Total 1,408.9 1,396.0 1,555.3 FTE Positions 16.0 18.0 18.0 This Program Contains the following Subprograms: 4 Dam Safety 4 Flood Mitigation WCA.3.1 SUBPROGRAM SUMMARY DAM SAFETY Contact: Darrell Jordan, Assistant Director Phone: 417-2440 A.R.S. 45-104, 45-105 et. seq., Subprogram Mission: To reduce the likelihood of catastrophic dam failure or uncontrolled release of water from dams within the Agency's jurisdiction. Department of Water Resources Natural Resources 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS (NFIP). The subprogram provides assistance in developing flood control projects; the planning, design and construction of flood warning systems; delineation of floodplains; and setting State standards with local, State and federal agencies during times of flood emergencies. Subprogram Description: This subprogram is responsible for the safety of all non-federal jurisdictional dams in Arizona through the review of applications for proposed new dams and monitoring of construction of new dams and repairs for existing facilities. The subprogram also inspects and evaluates operating dams to determine if safety deficiencies exist and develops the action plans to correct deficiencies. FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds ($ Thousands) Funding and FTE Amounts: FY1997 Actual General Funds Other Appropriated Funds Other Non Appropriated Funds Federal Funds Program Total FTE Positions FY1998 Estimate FY1999 Estimate 422.1 0.0 171.4 0.0 499.0 0.0 225.0 0.0 509.9 0.0 175.0 0.0 593.5 724.0 684.9 9.0 9.0 FY 1998 Expected FY 1999 Expected 313.8 0.0 269.4 88.7 514.3 0.0 267.4 88.7 Program Total 815.4 671.9 870.4 FTE Positions 7.0 9.0 9.0 Subprogram Goals and Performance Measures: 9.0 FY 2000 Expected FY 2001 Expected ! Dams within State jurisdiction 216 217 223 229 235 ! Jurisdictional dams in 165 171 180 189 198 77 40 50 60 65 FY 1997 Actual Performance Measures ! Complete of the construction (and/or operational status) of the communications network ! New flood warning gauges installed and operational at new or modified dams FY 1997 Actual Performance Measures ! Unsafe registered dams brought into compliance with dam safety guidelines ! Unregistered dams brought into compliance with State law ! Registered dams having significant deficiencies brought into compliance with dam safety guidelines WCA.3.2 FY 1998 Expected FY 1999 Expected FY 2000 Expected FY 2001 Expected 2 3 3 3 3 5 6 6 6 6 3 3 3 3 3 FY 1999 Expected FY 2000 Expected FY 2001 Expected 0 60% 100% 100% 100% 6 8 44 36 18 FY 1997 Actual Performance Measures ! At least once each five years, u Goal 2 - To bring dams into compliance with State laws and dam safety guidelines. FY 1998 Expected u Goal 2 - To promote appropriate management of floodplains. compliance ! Construction inspections made FY1999 Estimate 527.9 0.0 213.4 74.1 Subprogram Goals and Performance Measures: FY 1997 Actual FY1998 Estimate u Goal 1 - To design and construct a statewide high-speed data collection and dissemination network. u Goal 1 - To assure that dam design, construction, operation and maintenance are in compliance with State laws and current dam safety guidelines. Performance Measures ($ Thousands) Funding and FTE Amounts: FY 1998 Expected 31 FY 1999 Expected 28 27 FY 2000 Expected 27 FY 2001 Expected 27 evaluate the compliance with NFIP and State statutes of the 105 subscribing communities and provide technical assistance as requested u u u u u u SUBPROGRAM SUMMARY FLOOD MITIGATION Contact: Darrell Jordan, Assistant Director Phone: 417-2440 A.R.S. 45-1501 et.seq. Subprogram Mission: To reduce the loss of lives, property and water resources in Arizona by providing appropriate flood information to the National Weather Service and local entities, and by facilitating appropriate development and mitigating the impact of inappropriate development within floodplains through structural and nonstructural flood control planning assistance. Subprogram Description: This subprogram is responsible for assisting communities that participate in the federal National Flood Insurance Program Natural Resources Department of Water Resources Page 673 Appendix 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS HISTORY OF ARIZONA’S BUDGET REFORM Introduction Since its enactment, budget reform has stimulated dramatic changes in the way Arizona’s state government functions. The key provisions of the Arizona Budget Reform Act, originally enacted in 1993, are to make State government activities more understandable to the public, the Governor and the Legislature, and to hold agencies accountable for their mandates and their use of public resources. The budget reform legislation requires: (1) each agency to formally identify all of their programs and subprograms; (2) each agency, program and subprogram to develop strategic plans; (3) each agency to submit biennial budgets; and (4) the Program Authorization Review of state programs. The original Act has been amended nearly every year since 1993. A composite version of the most current Budget Reform legislation can be found beginning on page A-7 of the Appendix. With the passage of Chapter 210, Laws 1997, Arizona’s budget reform has become a permanent part of the State’s legislation. Strategic Planning Advisory Committee. The Budget Reform Legislation as originally drafted did not articulate how the mandatory agency planning requirements would be implemented. The Director of the Governor’s Office of Strategic Planning and Budgeting (OSPB) was given responsibility for drafting the instructions. In early 1994, the Strategic Planning Advisory Committee (SPAC) was created by OSPB to help define a strategic planning model and process for Arizona State Government. The Committee first surveyed all state agencies to identify barriers to successful implementation of a standard planning process. Next, the members evaluated existing agency strategic plans and processes and reviewed approaches used by other states. Once common elements and best practice approaches had been identified, the Committee set about defining a model for the state. History of Arizona’s Budget Reform To ensure consistency in application of the model, the Committee developed a comprehensive Strategic Planning and Performance Measurement Handbook. Additionally, the members organized a conference for agency executives and strategic planners. The conference was designed to introduce the model, the required elements and the Handbook. Finally, a team from the Committee worked with the Office for Excellence in Government to determine the training needs of state agencies. The members made sure that the training mirrored the newly defined state model and worked closely with the consultants who were chosen to develop a two-day interactive strategic planning workshop. As a result of the extensive work in defining Arizona’s strategic planning model and process, the Committee won the 1994 Governor’s Spirit of Excellence Award for Teams. Program Definition Budget reform requires each agency to identify its programs and subprograms. Historically, agencies have had considerable latitude in defining their programs. Some have defined programs on the basis of organizational structure, some by funding source and still others by function. As a result, considerable variation exists in the level of detail provided, the scope of the activities represented, and the funding and FTE positions associated with the programs and subprograms. In addition, some agencies have identified only one program, while others have identified more than 100 programs and subprograms. The program and subprogram structure chosen has a profound affect on the agencies. First, strategic plans must be developed for each identified program and subprogram. Next, the hierarchy dictates the organization of this document, the Master List of State Government Programs. Finally, by FY 2006, all agencies will be required to submit their financial requirements by program and subprogram. APPENDIX Page A-1 1998-1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Strategic Plans Budget reform also requires the development of strategic plans that emphasize results-oriented performance for all agencies, programs and subprograms. These plans establish strategic direction, define expected results, facilitate resource allocation, aid management in monitoring agency performance and support budget requests of the agency, programs and subprograms. Arizona’s strategic planning model requires standard elements for all plans including: a mission statement, a description, goals, objectives, performance measures and summary funding and FTE position information. The difference between the agency strategic plan and the program and subprogram strategic plans is one of focus. Program and subprogram goals and performance measures will be specific to those areas. On the other hand, the goals at the agency level will transcend the program structure and the performance measures will represent key agency outcomes. Agency Strategic Plan. The agency strategic plan establishes the future direction for the organization as a whole, reflecting a "top-down" orientation that transcends the program structure. Through the agency strategic plan, the director can articulate the agency’s priorities, which may be identified as critical or strategic issues. The agency strategic plan is not intended to be a compilation of every program and subprogram activity. Rather, it should be oriented toward the few key strategic goals that reflect future direction for the organization as a whole, as well as any critical issues identified by the agency. The agency strategic plan has been a required submittal to OSPB and JLBC Staff since 1993. In 1997, the submittal date changed from every October to April of every evennumbered year. Program/Subprogram Strategic Plans. Agencies are also required to develop strategic plans for each program and subprogram. These plans reflect all of the key primary activities, as well as any relevant strategic issues. Master List of State Government Programs Page A-2 The Master List is a comprehensive inventory of all state government programs and subprograms. The document allows the users to view the key primary activities and the strategic issues facing agencies in context with the required resources and expected results. The agency, program and subprogram strategic plans developed by each budget unit are the source documents for the Master List. The mission, key goals and performance measures, and the funding and full-time equivalent positions (FTE) associated with each agency, program and subprogram are compiled into the Master List. In 1997, the submittal date for the Agency Strategic Plan was changed to April 1 of every even-numbered year, which coincides with the submittal for the Master List information. To eliminate the redundancy in the required elements, the two documents have been combined. Including the agency strategic plan in the Master List also allows policymakers to view the agencies’ long-term goals and expected outcomes in context with program goals and expected results. Budgets Since FY 1996, the majority of State agencies have been subject to a biennial budget process. Laws 1996, Chapter 339 moved four additional budget units to biennial status, leaving 17 State government organizations subject to annual appropriations. Laws 1997, Chapter 210 amended this requirement to include all budget units in biennial budgeting, beginning September 1998 with the FY 2000 – FY 2001 request. Since 1996, budget units have also been required to provide their agency key performance measures with their budget requests. Thus, the key performance measures in the FY 2000 and FY 2001 biennial budget request, submitted by agencies in September 1998, must be linked to the agency goals included in the 1998 agency strategic plan. Program Budgeting. The goal of program budgeting is to achieve a budget system that links a program’s mission, outcomes and cost effectiveness with planning and accountability. The benefits of program budgeting include improvement of accountability, resource allocation, and the tracking of performance. The transition to program budgeting will also entail the APPENDIX Arizona’s Budget Reform Legislation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS implementation of an automated budget development system. Laws 1997, Chapter 210 requires OSPB and the JLBC Staff to develop a schedule that will define the migration of all budget units to program budgeting by FY 2006. Definition. The staffs of the two budget offices met in November 1997 and again in January 1998 to discuss the definition of program budgeting and the schedule. It was agreed that program budgeting would, for the most part, be defined such that programs would be functional in nature, rather than based on a funding source. and financial reporting issues must be addressed to insure a smooth transition. Finally, if program budgeting is to be implemented successfully by FY 2006, continued cooperation between the Executive and Legislative branches will be essential. A final challenge is the timing of the information provided. Currently, the Master List and Strategic Plan information is submitted at a point that makes data collection difficult. OSPB would prefer to have a Fall submittal for the budget, strategic plans and the Master List. Program Authorization Review Phased-in approach. It was also decided that the budget units would be phased into program budgeting in three groups. Phase I includes a majority of the single program and/or single cost center budget units. Phase II and Phase III include those agencies with more complicated program structures. Phase I agencies will submit their FY 2000 - FY 2001 biennial budget by program; Phase II agencies their FY 2002 – FY 2003 biennial budget by program; and Phase III their FY 2004 – FY 2005 biennial budget by program. The migration schedule can be found on page A-5 of the Appendix. Budget forms. Consideration was also given to the requirements for budget submittals. Currently, agencies submit a full set of budget forms for each budget cost center. Given that there are three times as many programs and subprograms as current cost centers, requiring agencies to submit this full set of forms would significantly increase agencies’ budgetary paperwork. OSPB and JLBC Staff believe this increase in paperwork would detract from the quality of the budget submissions. It was agreed, therefore, that a full set of schedules would not be necessary. The level of detail contained in Phase II and Phase III agency budget submissions will be agreed to by OSPB and JLBC staff prior to instructions being issued. Finally, the migration schedule may need to be revisited based upon discussions about the level of detail in agency budget submissions. Additional challenges. Implementation of program budgeting faces other challenges as well. First, the program structure contained in the current Master List does not necessarily parallel the structure used for budgeting purposes. Additionally, significant operation History of Arizona’s Budget Reform In 1995, the State began implementing the program authorization review (PAR) process. These program evaluations are part of the annual budget process and result in decisions to retain, eliminate or modify (REM) particular programs. In three legislative sessions, a total of 88 programs and subprograms have been reviewed. Just as the strategic planning model needed to be defined, the PAR process needed to be determined. A multiagency Program Authorization Review Advisory Committee was formed by OSPB late in 1994. The process developed by the Committee consists of four steps. Self-Assessment. The agency responsible for a program subject to PAR initiates the process by conducting a selfassessment of the program. The assessment concentrates on specific questions about the program’s background, funding, strategic planning, performance measurement and results, and other issues posed by the Legislature, the Executive, or the agency. Joint review. Next, OSPB and the JLBC Staff jointly review the self-assessments and prepare a report of their findings for each of the programs under review. These reports are distributed to each legislator, the Governor and the affected agencies. Retain, eliminate or modify. In the third step, OSPB and the JLBC Staff independently determine whether to retain, eliminate, or modify funding and related statutory references for the programs. The REM recommendations are presented as part of the Executive Budget and the JLBC Proposed Budget in January for consideration during the Legislative session. APPENDIX Page A-3 1998-1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Joint Legislative PAR Committees. Finally, Joint Legislative PAR Committees, new to the process in 1997, review the joint reports and REM recommendations, hold public hearings and make REM recommendations to the full Legislature. The Committees are responsible for overseeing the preparation of any proposed legislation to implement the recommendations and for the introduction of this legislation. The PAR process provides an opportunity to identify whether programs are actually achieving intended results, thereby ensuring greater agency accountability. By providing more meaningful information about a program’s mission, priorities, and measurable accomplishments, the PARs greatly improve the resource allocation process. However, the failure to pass PAR legislation in 1998 has left the current process in limbo for the future. Web. The Master List of State Government Programs, the State’s Strategic Planning and Performance Measurement Handbook and all budget forms are available via the OSPB home page: http://www.state.az.us/ospb. Recognition In 1995, the State of Arizona received the National Excellence Award from the LBJ School of Public Administration at the University of Texas-Austin for its efforts to use performance measures to manage for results. The State also received the Distinguished Budget Presentation Award by the Government Finance Officers Association. While Arizona has gained national recognition for its budget reform efforts, many implementation challenges remain. Probably the greatest challenge is using performance measures for accountability. Continuous Improvement Challenges Training. In 1997, OSPB revised the strategic planning and performance measurement workshops to incorporate changes in budget reform and to reflect a growing understanding of the development of results-oriented performance measures. A total of 411 State agency personnel attended one or more of the 14 workshops, bringing the total number of participants trained since the onset of budget reform to nearly 2,000. Strategic Planning and Performance Measurement Handbook. The State’s strategic planning guide was updated in 1998, as well. The Handbook has a new look and an expanded performance measurement section, which reflects the State’s growing sophistication in the development and use of performance measures. The Handbook continues to be requested by other local agencies and other states. Internet. To improve public access to information about Arizona’s budget process and to respond more readily to information requests from around the country, OSPB documents continue to be available on the World Wide Page A-4 Performance Measurement. A standardized list of performance measures has been developed for the Inspection and Regulation agencies. That list focuses on comparable key performance measurement data for licensing and regulation agencies. Opportunities also exist to enhance agency accountability for achieving key results. Although there has been some movement toward results-oriented measures, many agencies continue to collect and report only inputs and outputs. Further, the availability of performance data remains generally limited — a common problem among states that have instituted performance measurement. In an effort to strengthen performance measures, OSPB and the JLBC Staff will work with the agencies in 1998 to refine and develop comparative, results-oriented performance measures as well as key indicators. n APPENDIX Arizona’s Budget Reform Legislation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS PROGRAM BUDGETING MIGRATION SCHEDULE PHASE ONE AGENCY AGENCY ACCOUNTANCY BOARD MINES AND MINERAL RESOURCES ADMINISTRATIVE HEARING OFFICE NATUROPATHIC BOARD APPRAISAL BOARD NAVIGABLE STREAMBED ADJUDICATION ARTS COMMISSION BOARD OF NURSING AUTO THEFT AUTHORITY NURSING CARE EXAM BOARD BANKING DEPARTMENT OCCUPATIONAL THERAPY EXAMINERS BARBER EXAMINERS BOARD OPTOMETRY BOARD BEHAVIORAL HEALTH EXAMINERS BRD OSHA REVIEW BOARD BOXING COMMISSION OSTEOPATHIC EXAMINERS BOARD CHIROPRACTIC EXAMINERS BOARD PERSONNEL BOARD STATE COMPENSATION FUND PHARMACY BOARD COSMETOLOGY BOARD PHYSICAL THERAPY EXAMINERS BOARD DENTAL EXAMINERS BOARD ARIZONA PIONEERS' HOME DISPENSING OPTICIANS BOARD PODIATRY EXAMINERS BOARD STATE BOARD OF EQUALIZATION POWER AUTHORITY GOV'S OFFICE OF EQUAL OPPORTUNITY PRESCOTT HISTORICAL SOCIETY BOARD OF EXECUTIVE CLEMENCY PRIVATE POST-SECONDARY ED BOARD FUNERAL DIRECTORS AND EMBALMERS PSYCHOLOGISTS EXAMINERS BOARD STATE GAMING AGENCY PUBLIC SAFETY PERS. RETIREMENT ARIZONA GEOLOGICAL SURVEY STATE BOARD OF TAX APPEALS OFFICE OF THE GOVERNOR ARIZONA RANGERS' PENSION COUNCIL FOR THE HEARING IMPAIRED REGISTRAR OF CONTRACTORS HOMEOPATHIC MEDICAL EXAMINERS RESIDENTIAL UTILITY CONSUMER OFFICE INDIAN AFFAIRS COMMISSION RESPIRATORY CARE EXAMINERS BRD LAW ENFORCEMENT MERIT SYSTEM SCHOOL CAPITAL FACILITY BOARD LIQUOR LICENSES AND CONTROL SECRETARY OF STATE LOTTERY STRUCTURAL PEST CONTROL BOARD OF MEDICAL EXAMINERS BOARD OF TECHNICAL REGISTRATION MEDICAL STUDENT LOAN BOARD COMMISSION ON UNIFORM STATE LAWS STATE MINE INSPECTOR VETERINARY MEDICAL EXAMINERS BRD Program Budgeting Migration Schedule APPENDIX Page A-5 1998-1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS PROGRAM BUDGETING MIGRATION SCHEDULE PHASE TWO AGENCY AGENCY ACJC-AZ CRIMINAL JUSTICE COMMISSION LEGISLATURE ACUPUNCTURE BOARD OEG ADMINISTRATION OSPB BUILDING AND FIRE SAFETY PARKS BOARD STATE BOARD FOR CHARTER SCHOOLS COMMISSION FOR POST-SECONDARY ED COLISEUM AND EXPOSITION CENTER PUBLIC SAFETY COMMUNITY COLL RACING CORPORATION COMMISSION RADIATION REGULATORY AGENCY CORRECTIONS DEPARTMENT OF REAL ESTATE DRUG & GANG PREVENTION RESOURCE. CNT. BOARD OF REGENTS EMERGENCY & MILITARY AFFAIRS ARIZONA STATE RETIREMENT SYSTEM GAME AND FISH DEPARTMENT REVENUE GITA STATE TREASURER HISTORICAL SOCIETY OFFICE OF TOURISM INDUSTRIAL COMMISSION DEPARTMENT OF TRANSPORTATION INSURANCE VETERAN’S SERVICE COMMISSION JUDICIAL SYSTEM DEPARTMENT OF WATER RESOURCES JUVENILE CORRECTIONS WEIGHTS AND MEASURES LAND DEPARTMENT PROGRAM BUDGETING MIGRATION SCHEDULE PHASE THREE AGENCY AGENCY AGRICULTURE EDUCATION AHCCCS ENVIRONMENTAL QUALITY ASU-MAIN CAMPUS HEALTH SERVICES ASU-WEST CAMPUS NAU ASU EAST SCHOOLS DEAF AND BLIND ATTORNEY GENERAL UA-MAIN CAMPUS COMMERCE UA HEALTH SCIENCES CENTER ECONOMIC SECURITY Page A-6 APPENDIX Program Budgeting Migration Schedule 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS ARIZONA BUDGET REFORM LEGISLATION Following is a summary of the legislation related to strategic planning, budgeting, and program authorization review, as amended by Chapter 210, Laws 1997; Chapter 339, Laws 1996; Chapter 283, Laws 1995; Chapter 218, Laws 1994; and Chapter 252, Laws 1993: Section 35-101, Arizona Revised Statutes, is amended to read: 35-101. Definitions In this chapter, unless the context otherwise requires: 1. "Allotment" means the allocation of an appropriation or other fund source over a full fiscal year within a budget program or expenditure class. 2. "Budget estimates" means statements with accompanying explanations, as provided by this chapter, in which a budget unit states its financial requirements and requests appropriations. 3. "Budget program" means functions and activities of a budget unit or within a budget unit that are preplanned to fulfill a distinct mission. 4. "Budget unit" means any department, commission, board, institution or other agency of the state organization receiving, expending or disbursing state funds or incurring obligations against the state. 5. "Claim" means a demand against the state for payment for either: (a) Goods delivered or, in the case of highway construction, goods or facilities to be delivered by the federal government. (b) Services performed. 6. "Encumbrance" means an obligation in the form of any purchase order, contract or other commitment which is chargeable to an appropriation or any other authorized fund source and for which a part of the fund source is reserved. It ceases to be an encumbrance when paid or canceled. 7. "Expenditure class" means one of the kinds of expenditure denoting a class of services or commodities purchased or properties acquired as specified in the classification of expenditures prescribed by the director of the department of administration for use in expenditure accounting, in making budget estimates and in the budget reports and budgets. 8. "Prepayment" means the payment of a claim before receiving the goods or services. 9. "Purchase order" means a document that is signed by the appropriate agency authorized signatory, that requests a vendor to deliver described goods or services at a specific price and that on delivery and acceptance of the goods or services by this state becomes an obligation of this state. Section 35-113, Arizona Revised Statutes, is amended to read: 35-113. Submission of budget estimates By July 1, 1998, the staff of the joint legislative budget committee and the governor's office of strategic planning and budgeting shall issue a schedule specifying the year in which each budget unit shall begin submitting the financial requirements for each program and subprogram for which the budget unit is wholly or partially responsible as determined pursuant to section 35-122. All budget units shall be converted by fiscal year 2006. Section 35-115, Arizona Revised Statutes, is amended to read: 35-115. Contents of budget report Each budget report of odd-numbered years as required by section 35-111 shall include the following: 1. Summary statements of the financial condition of the state, to include: (a) A consolidated balance sheet showing all current assets and liabilities of the state at the close of the fiscal year last concluded. (b) Summary statements of the actual income and expenditures of the fiscal year last concluded. (c) Similar summary statements of estimated fund balances for the current fiscal year. 2. Schedules showing actual income from each source for the preceding fiscal year and the estimated income of the current fiscal year and of the two ensuing fiscal years. The statements of income and estimated income Arizona’s Budget Reform Legislation APPENDIX Page A-7 1998-1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS 3. 4. 5. 6. shall be itemized by source, by budget units and sources, and by funds and shall show separately revenue from nonrevenue, all detailed by sources. Detailed comparative statements of expenditures and requests for appropriations by funds, budget units, budget programs and budget classes, showing the expenditures for the fiscal year last concluded, and the estimated expenditures for the current year, and the request of each budget unit and the governor's recommendations for appropriations for the two ensuing fiscal years, all distributed according to budget programs and budget classes. In connection with each expenditure involving construction projects to be completed in one or more fiscal years, there shall be shown the total estimated cost of each project and the amount recommended to be appropriated and expended in each ensuing fiscal year until completion of the project. The state capital improvement plan and the governor's recommendations concerning the plan shall be incorporated into the budget report. A summary statement for each fund of the cash resources estimated to be available at the beginning of the next two fiscal years and the estimated cash receipts for the two ensuing fiscal years, as compared with the total recommended amounts for appropriations for all budget programs and budget classes for the two ensuing fiscal years, and if the total of the recommended expenditures exceeds the total of the estimated resources, recommendations as to how the deficiency is to be met and estimates of receipts from any proposed additional revenues. For the 1999-2000 fiscal year and thereafter, delineation, by budget unit, of requested expenditures for administrative costs, including administrative personnel salaries and employee related expenses and direct, indirect and shared costs for administrative office space, equipment, supplies and overhead. For purposes of this paragraph, "administrative" means any supportive activity relating to management, supervision, budget or execution of the affairs of the budget unit as distinguished from activities relating to its primary direct service functions. The process of delineation and determination of what constitutes administrative costs for each budget unit shall be developed by the governor's office of strategic planning and budgeting in consultation with the director and staff of the joint legislative budget committee. A summary on one page or less providing selected performance measures of the budget unit for the previous fiscal year and the budget years. The performance measures may be expressed as service level measures on a unit cost basis and shall be established by the governor's office of strategic planning and budgeting in consultation with the director and staff of the joint legislative budget committee. Section 35-122, Arizona Revised Statutes, is amended to read: 35-122. Strategic plans; program lists; compilation A. Consistent with instructions issued by the governor, the administrative head of each budget unit is responsible for: 1. Developing a strategic plan for the entire budget unit. At a minimum, the plan shall extend for the current fiscal year and the two ensuing fiscal years and shall contain a mission statement, goals, objectives and performance measures for the budget unit as a whole. The performance measures shall be stated in terms that are consistent with a budget unit's goals and objectives and that emphasize results. The strategic plan shall be submitted to the governor's office of strategic planning and budgeting and to the staff of the joint legislative budget committee by April 1 of each even-numbered year. 2. Developing a strategic plan for each program identified in subsection B of this section. The plan shall use the same format as the plan required under paragraph 1. These plans shall not be submitted to the governor's office of strategic planning and budgeting and the staff of the joint legislative budget committee unless otherwise required for a program authorization review authorized by section 41-1275. B. Consistent with instructions issued by the governor, the administrative head of each budget unit is responsible for developing a list of programs for the budget unit. For each program the list shall include a description, its mission statement, goals, performance measures that emphasize results and budgetary data for the current and prior fiscal year. The budgetary data shall include funding amounts, regardless of source. The list of programs shall be submitted to the governor's office of strategic planning and budgeting by April 1 of each evennumbered year. The governor's instructions shall allow budget units with a minimal number of programs to Page A-8 APPENDIX Arizona’s Budget Reform Legislation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS consolidate their submissions for the strategic plan required under subsection A of this section with the list of programs required under this subsection. C. The governor's office of strategic planning and budgeting shall compile the submissions required in subsection B of this section and by July 1 of each even-numbered year shall publish a master list of programs that are performed or overseen by state government. In consultation with the staff of the joint legislative budget committee, the governor's office of strategic planning and budgeting may modify the list of programs submitted by each budget unit. The master list shall include the program description, mission statement, goals, performance measures and budgetary data. The list shall include all programs that are administered jointly by two or more budget units. D. For purposes of this section, a program may include a subprogram as determined by the governor's office of strategic planning and budgeting and the staff of the joint legislative budget committee. Section 41-1275, Arizona Revised Statutes, is amended to read: 41-1275. Program authorization review; procedures A. In consultation with the governor's office of strategic planning and budgeting, the staff of the joint legislative budget committee shall meet with the joint legislative budget committee before December 31 of each oddnumbered year to develop and prepare legislation for introduction in even-numbered years to subject programs developed under section 35-122 to a program authorization review (PAR). Consistent with instructions issued by the governor's office of strategic planning and budgeting and the staff of the joint legislative budget committee, each budget unit may submit suggestions for which of its programs should be subject to program authorization reviews. These suggestions shall be submitted by October 1 of each odd-numbered year. In developing legislation, the joint legislative budget committee may designate portions of particular programs to be subject to a PAR. It is the intent of the legislature not to conduct a PAR on a program for which funding is already eliminated. B. The budget unit responsible for a program that is subject to PAR shall prepare a self-assessment of its program by April 1 of the odd-numbered year following the enactment of legislation described in subsection A of this section. The self-assessment shall address the efficiency and effectiveness of each program operation and whether its current operation is consistent with the original legislative intent. The self-assessment shall be consistent with instructions issued by the governor's office of strategic planning and budgeting and joint legislative budget committee staff and shall be submitted to the two offices. Budget units may be required to develop joint self-assessments if their programs are of a similar nature. C. The staff of the joint legislative budget committee and the governor's office of strategic planning and budgeting shall review the program authorization self-assessment submitted by each budget unit. The two offices shall evaluate the program according to agreed upon factors and shall jointly produce a report of their findings no later than October 15 of each odd-numbered year. The findings shall address the views of the two offices on the program's efficiency and effectiveness. Before the public hearing required in subsection D of this section is held, each office may independently recommend whether to retain, eliminate or modify funding and related statutory references for the programs that are subject to PAR. D. The speaker of the house of representatives and the president of the senate shall appoint sufficient joint program authorization review committees to evaluate the PAR findings and any recommendations made pursuant to subsection C of this section. Each joint PAR committee shall have representation from members of both parties in a proportion equal to that of the political makeup of each house. In addition to the legislative members, for each committee, the governor shall appoint a private citizen with experience in cost benefit analysis, the president of the senate shall appoint a private citizen with a general business background and the speaker of the house of representatives shall appoint a private citizen. Each joint PAR committee may be responsible for more than one program authorization review. After receipt of the PAR review findings, the joint PAR committee shall hold at least one public hearing for the purpose of recommending whether to retain, eliminate or modify funding and related statutory references for the programs subject to review. The joint PAR committee shall make its recommendations to the governor, the president of the senate and the speaker of the house of representatives by December 15 of each odd-numbered year. The PAR committee shall oversee the Arizona’s Budget Reform Legislation APPENDIX Page A-9 1998-1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS preparation of any proposed legislation to implement its recommendations and is responsible for the introduction of this legislation. Each joint PAR committee has the power of legislative subpoena pursuant to article 4 of this chapter. E. For purposes of this section, a program may include a subprogram as determined by the governor's office of strategic planning and budgeting or the joint legislative budget committee staff. n Page A-10 APPENDIX Arizona’s Budget Reform Legislation 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS GLOSSARY 90/10 - Professional and occupational licensing agencies funded through retention of 90% of fees collected and licenses issued. The remaining 10% is deposited into the General Fund. Accountability - Monitoring, measuring and evaluating the performance and progress of plans and programs to ensure that results are achieved. Administrative Costs - Costs that are incurred for a common or joint purpose and that benefit more than one cost center, program or subprogram and, therefore, can not readily be assigned to one. For a list of administrative activities, see the most recent OSPB Budget Instruction Manual. Appropriated Fund - The Legislatively mandated segregation of funds, used and monitored by the General Accounting Office as a separate self-balancing set of accounts. Arizona Revised Statutes (A.R.S.) - The laws governing Arizona. Baseline - Base level of performance used to set improvement goals and to assess progress. Benchmarking - Collecting information on processes and best practices, evaluating why they are successful and applying what is learned. Biennial Budgeting - A process that estimates revenues and expenditures for a two-year period. Budget - A plan of financial information embodying an estimate of proposed expenditures for a given period and the proposed means of financing them. Budget Unit - An agency, department, commission, board or other state organization receiving, expending, disbursing or incurring obligations against state funds. All budget units are subject to the requirements of the budget reform legislation. Critical Issue – An issue identified in an agency’s letter to the Governor that requires additional funding to address program enhancements and other important funding concerns that fall outside the parameters Glossary established in the most recent Executive Budget Instruction Manual. Cost Center - The allocation of resources by functional area within a budget unit. Customer - Anyone whose best interests are served by, or who receives or uses the products of, an agency, program or subprogram. Efficiency - A measure of productivity, the cost or time to provide a good or service. Employee Related Expenses (ERE) - The State’s contribution to an employee’s benefit package: FICA, retirement, insurance, etc. Federal Funds - Amounts collected and made available to the state by the Federal government, usually categorical or block grants and entitlements. Full-Time Equivalent (FTE) Position - A position calculated at 2,080 hours per year or 2,088 in a leap year. Fiscal Year (FY) - The State’s yearly accounting period begins July 1 and ends June 30. General Fund - The major State account into which monies are collected for the general purposes of government and major expenditure source from which agencies make payments for specified purposes. Primary revenue sources include sales, income and property taxes. Goal - The desired end result, generally after three or more years. Input - A performance measure that identifies the amount of resources needed to provide a particular product or service. Joint Legislative Budget Committee (JLBC) Majority Leaders of the House and Senate; Chairmen and 5 members each of the House and Senate Appropriations Committees; and the Chairmen of the Senate Finance Committee and the House Ways and APPENDIX Page A-11 1998-1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Means Committee. The JLBC conducts business related to fiscal management of the State's resources. Joint Legislative Budget Committee (JLBC) Staff The Legislative counterpart to the OSPB prepares an analysis of the Governor's budget recommendation as soon as it is presented to the Legislature. Mission - A brief, comprehensive statement of purpose of an agency, program, or subprogram. Non-Appropriated Fund - Generally, a fund set up as an Enterprise or revolving fund; considered statutorily appropriated and not subject to the annual or biennial appropriation process. Objectives - Specific and measurable targets for accomplishing goals. Office of Strategic Planning and Budgeting (OSPB) The Governor’s OSPB staff prepares the guidelines for agencies’ budget submittals, the Executive Budget recommendation for review by the Governor, facilitates a strategic planning process for state government, and is responsible for implementing most of the provisions of budget reform legislation. Personal Services – Line item expenditure for salaries and wages paid to employees, elected officials and board or commission members, payments for leave categories, overtime and other miscellaneous earnings. Program - A group of preplanned functions or activities that result in the accomplishment of a clearly defined mission. Program Authorization Review (PAR) - A formal review consisting of: an agency self-assessment, a joint OSPB and JLBC Staff review and report, and recommendations to retain, eliminate or modify the programs/subprograms. Program Budgeting - A budget system that focuses on program missions, achievements, accountability and cost effectiveness. Quality - A performance measure that reflects the effectiveness in meeting customer/stakeholder expectations (i.e. reliability, accuracy, courtesy, competence, responsiveness and completeness). Special Line Item (SLI) - Specific expenditure/budget accounts singled out through the appropriations process to provide high visibility of expenditure. Operating Budget - A plan of all proposed expenditures, other than capital expenditures, such as Personal Services and Employee Related Expenses (ERE), and Travel. Stakeholder - Any person or group with a vested interest in, or with expectations of a certain level of performance or compliance from, an agency, program or subprogram. Other Appropriated Fund - All money, excluding General Fund, appropriated by the Legislature for predetermined uses. Strategic Issue - A concern of vital importance to the organization; which usually impacts several or all of an agency’s programs. Outcome - A performance measure that reflects the actual results achieved, as well as the impact or benefit, of an agency, program or subprogram. Strategic Management - Positioning an organization so it can prosper in the future, which includes budget and policy decisions supported by strategic, human resource, information technology, quality and capital planning. Output - A performance measure that focuses on the level of activity in a particular program or subprogram. Performance Measures - Used to measure results and ensure accountability (see input, output, outcome, efficiency, and quality). Performance Targets - Quantifiable estimates of results expected for a given time period. Page A-12 Strategic Plan - A practical action-oriented guide based on an examination of internal and external factors that directs goal-setting and resource allocation to achieve meaningful results over time. Subprogram - Two or more integral components of a program that can be separately analyzed to gain a better understanding of the larger program. APPENDIX Glossary 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS Tracking Systems - Systems that monitor progress, compile management information and keep goals on Glossary track. n APPENDIX Page A-13 1998-1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS FREQUENTLY USED ACRONYMS AAC Arizona Administrative Code ABOR Arizona Board of Regents ACERP Arizona Comparative Environmental Risk Project ACJIS Arizona Criminal Justice Information System ADA Americans with Disabilities Act ADE Arizona Department of Education ADC Arizona Department of Corrections ADJC Arizona Department of Juvenile Corrections ADM Average Daily Membership ADMIN Administration ADOA Arizona Department of Administration ADOT Arizona Department of Transportation ADP Average Daily Population AFDC Aid for Families with Dependent Children AFIN Arizona Fingerprint Identification Network AFIS Arizona Financial Information System AG Attorney General AHCCCS Arizona Health Care Cost Containment System AHS Arizona Historical Society ALA Arizona Leadership Academy ALTCS Arizona Long-Term Care System APP Aquifer Protection Permit APS Adult Protective Services ARF Automation Revolving Fund ARRT American Registry of Radiological Technologists A.R.S. Arizona Revised Statutes ASDB Arizona School for the Deaf and the Blind ASH Arizona State Hospital ASPC Arizona State Prison Complex ASRS Arizona State Retirement System ASU Arizona State University ASUMC Arizona State University Main Campus ASUE Arizona State University East AZAFIS Arizona Automated Fingerprint Identification System BECC Border Environmental Cooperation Commission BIFO Border Infrastructure Finance Office CAE Commission on the Arizona Environment CAP Child Abuse Prevention CBHS Children's Behavioral Health Services CDFR Code of Domestic Federal Regulations CEDC Commerce and Economic Development Commission CERF Collection Enforcement Revolving Fund CFR Code of Federal Regulations CHC Community Health Center CHILDS Children’s Information Library and Data Source CIS Client Information System CJEF Criminal Justice Enhancement Fund CLIA Clinical Lab Inspections Act CMDP Comprehensive Medical and Dental Plan CMR Classification Maintenance Review COP Certificate of Participation Page A-14 CPS Child Protective Services CRS Children's Rehabilitative Services CSMS Combined Support Maintenance Shop CSO Correctional Service Officer DACS Division of Aging and Community Services DBME Division of Benefits and Medical Eligibility DCFS Division of Children and Family Services DD Dually Diagnosed or Developmentally Disabled DDD Division of Developmental Disabilities DDSA Disability Determination Services Administration DEA Drug Enforcement Account DEMA Department of Emergency and Military Affairs DEQ Department of Environmental Quality DERS Division of Employment and Rehabilitative Services DES Department of Economic Security DHS Department of Health Services DPS Department of Public Safety DSH Disproportionate Share Hospital DWI Driving While Intoxicated DWR Department of Water Resources EAC Eligible Assistance Children EDP Electronic Data Processing EEO Equal Employment Opportunity ELIC Eligible Low-Income Children EMPOWER Employing and Moving People off Welfare and Encouraging Responsibility EMS Emergency Medical Services EMSCOM Emergency Medical Services Communications EMSOF Emergency Medical Services Operating Fund EPSDT Early Periodic Screening, Diagnostic, and Testing ERE Employee-Related Expenditures FES Federal Emergency Services FHAMIS Family Health Administration Management Information System FICA Federal Insurance Contribution Act FMAP Federal Matching Assistance Payments FMCS Financial Management Control System FTE Full-Time Equivalent Position GAAP Generally Accepted Accounting Principles GAO General Accounting Office GITA Government Information Technology Agency GITEM Gang Intelligence Team Enforcement Mission HB House Bill HMO Health Maintenance Organization HCBS Home and Community Based Services HRMS Human Resource Management System HURF Highway User Revenue Fund IGA Intergovernmental Agreement IHS Indian Health Service IOCC Interstate Oil Compact Commission ISD Information Services Division ISP Institutional Support Payments APPENDIX Glossary 1998 - 1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS IT Information Technology ITAC Information Technology Authorization Committee JCCR Joint Committee on Capital Review JCEF Judicial Collection Enhancement Fund JLBC Joint Legislative Budget Committee JOBS Job Opportunity and Basic Skills LAN Local Area Network LTC Long Term Care MARS Management and Reporting System MAO Medical Assistance Only MD Multiply Disabled MDSSI Multiply Disabled Severely Sensory Impaired MEDICS Medical Eligibility Determinations and Information Control System MIS Management Information System MNMI Medically Needy Medically Indigent MVD Motor Vehicle Division NADB North American Development Bank NAFTA North American Free Trade Agreement NAIC National Association of Insurance Commissioners NAU Northern Arizona University NRCD Natural Resource Conservation District OEG Office for Excellence in Government OAH Office of Administrative Hearings OSHA Occupation Safety and Health OSPB Office of Strategic Planning and Budgeting PAR Program Authorization Review PAS Prior Authorization Screening PASARR Preadmission Screening and Annual Resident Review PDSD Phoenix Day School for the Deaf POV Privately Owned Vehicle PL Public Law (Federal) PS Personal Services QMB Qualified Medicare Beneficiary QPAC Quality Planning Advisory Committee REDI Rural Economic Development Initiative REM Retain, Eliminate or Modify Frequently Used Acronyms REM Retain, Eliminate or Modify RIF Reduction-in-Force RTC Residential Treatment Center or Return to Custody RUCO Residential Utility Consumer Office SAVE Systematic Alien Verification for Entitlements SB Senate Bill SLI Special Line Item SMI Seriously Mentally Ill SOBRA Sixth Omnibus Reconciliation Act SPAC Strategic Planning Advisory Committee SPO State Purchasing Office SPPC Structural Pest Control Commission SPU Special Population Unit SSI Supplemental Security Income SSRE State Share of Retained Earnings SWP Safe Drinking Water Program TB Tuberculosis TCC Transitional Child Care TPO Telecommunications Policy Office UA University of Arizona UAHSC University of Arizona Health Sciences Center USC United States Administrative Code USAS Uniform Statewide Accounting System USGS United States Geological Survey UST Underground Storage Tank VI Visually Impaired VR Vocational Rehabilitation VRIRF Victims’ Rights Implementation Revolving fund WAN Wide Area Network WICHE Western Interstate Commission on Higher Education WIPP Work Incentive Pay Plan WQAB Water Quality Appeals Board WQARF Water Quality Assurance Revolving Fund n APPENDIX Page A-15 1998-1999 ARIZONA MASTER LIST OF STATE GOVERNMENT PROGRAMS RESOURCES To obtain further information on the 1998 – 1999 Master List of State Government Programs, strategic planning and performance measures, contact: Rebecka Derr, OSPB Phone: 602-542-5392 or E-Mail at: bderr@gv.state.az.us. Or Glen Dickens, OSPB Phone: 602-542-5803 or E-Mail at: gdickens@gv.state.az.us. The following strategic planning resources are available on the Governor’s Office of Strategic Planning and Budgeting Home Page on the World Wide Web: 1998 – 1999 Master List of State Government Programs. 1998 Managing for Results, the State’s strategic planning handbook. 1998 Guidelines, Strategic Plans and Master List, defines the required elements and includes instructions for installing and using the 1998 Master List Application. 1998 Master List Application, including: the disks used to set up the Application database, a sample data disk (for a nonexistent agency), and installation instructions. http://www.state.az.us/ospb. Then click on Strategic Planning Materials. The following budget resources are available on the Governor’s Office of Strategic Planning and Budgeting Home Page on the World Wide Web: FY 2000 & FY 2001 Executive Budget Instructions. FY 2000 & FY 2001 Executive Budget Forms and spreadsheets. FY 1999 Federal Funds Report. BUDDIES, the State’s automated budget development system, including: the disks to set up the application and the user manual. http://www.state.az.us/ospb. Then click on Budgeting Materials. For information on current budgets, refer to the agency’s most recent budget submittal, the most recent OSPB Budget Instruction Manual or call the appropriate OSPB Budget Analyst at 602-542-5381. Page A-16 APPENDIX Frequently Used Acronyms