PEORIA POLICE DEPARTMENT 2011 ANNUAL REPORT Our Community...Our Commitment OUR VISION: TO BE IN PARTNERSHIP WITH OUR EMPLOYEES AND THE COMMUNITY, THE DE‐ PARTMENT WILL BE THE LEADING LAW ENFORCEMENT AGENCY, CREATING BEST POLICING PRAC‐ TICES AND DEVELOPING INNOVATIVE STRATEGIES TO MAKE THE CITY OF PEORIA SAFER AND MORE LIVABLE. OUR MISSION: THE PEORIA POLICE DEPARTMENT IS COMMITTED TO THE PRINCIPLE THAT EACH INDIVIDUAL HAS DIGNITY AND WORTH. IN OUR DAILY ACTIONS, WE WILL SHOW RESPECT FOR THE CITIZENS WE SERVE, AND FOR THE MEN AND WOMEN OF THE PEORIA POLICE DEPART‐ MENT. AS AN ORGANIZATION, WE WILL ALWAYS RESPECT AND ENCOURAGE EACH PERSON’S INDIVIDUAL NEEDS, ASPIRATIONS, AND CAPABILITIES. WE WILL ACHIEVE OUR MISSION BY: ENCOURAGING DECISION MAKING AT ALL LEVELS, IN‐ CREASING COMMUNITY PARTNERSHIP BY PROMOTING CITIZEN RESPONSIBILITY AND INVOLVE‐ MENT; ATTRACTING A TALENTED, PROFESSIONAL, DIVERSE WORKFORCE WITH DEDICATION AND A CAPACITY FOR PERSONAL AND PROFESSIONAL GROWTH; TRAINING, MENTORING, AND EN‐ COURAGING EVERY MEMBER OF THE PEORIA POLICE DEPARTMENT TO BE THE BEST THEY CAN BE; PROVIDING THE OPPORTUNITY FOR EVERY MEMBER TO ACHIEVE THEIR PERSONAL INTERESTS AND PROFESSIONAL GOALS, DEPENDENT ONLY ON THEIR ABILITY, DILIGENCE AND COMMIT‐ MENT; ENSURING THE PEORIA POLICE DEPARTMENT IS A MODEL OF EQUAL OPPORTUNITY RE‐ GARDLESS OF RACE, COLOR, SEX, RELIGION, AGE, NATIONAL ORIGIN, MARTIAL STATUS, SEXUAL ORIENTATION OR PHYSICAL CHALLENGE; CONTRIBUTING TO THE CONTINUOUS IMPROVEMENT OF OUR COMMUNITY BY HONORING HUMAN RIGHTS, WITHOUT DIMINISHING THE PEORIA POLICE DEPARTMENT’S EFFECTIVENESS IN THE PERFORMANCE OF OUR PRIMARY MISSION: SERVING OUR CITIZENS AND SAFEGUARDING LIFE AND PROPERTY. Message from Chief of Police Roy W. Minter, Jr. The 2011 Annual Public Safety Report summarizes yet another year of success by the men and women of the Peoria Police Department, who strive every day to keep Peoria one of the safest cities of its size, not only in the state of Arizona, but also in the United States. The more than 280 civilian and sworn members of the Peoria Police Department have partnered with our citizens, school districts, non-profit organizations and businesses to keep our crime rate low, despite the difficult economic environment. We greatly appreciate the sacrifices and continued support from the community to assist us in building and maintaining a great city. On behalf of the department, I extend our appreciation and thanks to our many partners at the City of Peoria who supported our efforts in 2011: the City Manager and staff, the Mayor and City Council members, and the many city employees who work side by side with us daily. It is because of their dedication and professionalism that we are able to provide excellent service to the citizens of the City of Peoria. Finally, I offer my thanks and praise to every member of the Peoria Police Department. As evidenced in this report, their performance, dedication and commitment to our city is extraordinary. 1 | www.peoriaaz.gov PEORIA POLICE DEPARTMENT I PEORIA POLICE DEPARTMENT CITY OF PEORIA INDEX CRIMES TOTALS Homicide Sexual Assault Robbery Aggravated Assault 2010 6 38 65 172 2011 2 35 56 208 % OF CHANGE ‐66.7% ‐7.9% ‐13.8% 20.9% VIOLENT CRIME 281 300 6.8% Arson Motor Vehicle Theft Burglary Larceny 14 385 867 3380 6 326 1088 3360 ‐57.1% ‐15.3% 25.5% ‐0.6% PROPERTY CRIMES 4646 4780 2.9% TOTAL CRIME 4927 5080 3.1% Violent Crime 400 350 300 250 358 314 319 281 300 2007 2008 2009 2010 2011 200 150 100 50 0 2 | www.peoriaaz.gov 7000 6000 5000 4000 5819 5380 4899 4646 4780 2007 2008 2009 2010 2011 3000 2000 1000 0 Burglaries 1400 1200 1000 800 1329 1199 1127 867 1088 2007 2008 2009 2010 2011 600 400 200 0 3 | www.peoriaaz.gov PEORIA POLICE DEPARTMENT Property Crime PEORIA POLICE DEPARTMENT CALLS FOR POLICE SERVICE  Although Police Calls for Service (CFS) increased 1% over 2010, they have been trending stead‐ ily downward since 2007. These numbers do not reflect self‐initiated activity by officers.  As part of the department’s community oriented policing philosophy, residents are encouraged to call the police about any suspicious activity. 63000 2007 62000 62,886 (0.8%) 61000 2008 60000 61,292 (-2.5%) 59000 2009 58000 58,486 (-4.6%) 57000 2010 56000 56,666 (-3.1%) 55000 2011 54000 57,223 (1.0%) 53000 2007 2008 2009 2010 2011 4| www.peoriaaz.gov With the emphasis on involving the community in many aspects of police operations, there is a critical need to solicit and evaluate feedback from citizens on how we are doing. In 2011, the de‐ partment increased its efforts to track the level of customer service by contacting people who had received police services. In addition to the traditional method of mailing surveys, we have transi‐ tioned to three additional methods of gathering feedback. This includes conducting telephone sur‐ veys with persons randomly selected from calls for service, having a customer service box available at the front desk for lobby visitors, and posting the survey on our department website. The survey was designed to measure responses to twelve specific questions which focus on the performance of responding officers and other personnel, our response times, knowledge and competency, re‐ sponsiveness and follow through, and their overall sense of safety in the community. In 2011, we received a total of 214 responses via our website, the front lobby comment box, mail, and phone calls combined. Of those, 84% of respondents lived in the city, and the majority (64%) of those have been Peoria residents for over 5 years. Three‐quarters felt safe or very safe walking their neighborhoods at night. The majority of respondents rated their experience with the depart‐ ment positively. Of those who had contact with employees other than police officers, such as dis‐ patchers, the bulk of their experiences were positive. Three‐quarters felt our response times were excellent or satisfactory. Even more gave high marks for our officers’ professionalism and appear‐ ance. 5 | www.peoriaaz.gov PEORIA POLICE DEPARTMENT CITIZENS SURVEYS PEORIA POLICE DEPARTMENT PROFESSIONAL STANDARDS UNIT As in recent years, the employees of the Peoria Police Department received more commendations than complaints for police service. The Professional Standards Unit processed 293 commendations and 129 complaints . A formal commendation occurs when someone takes the time to provide written feedback on an employee’s performance. Complaints regarding poor service or alleged mis‐ conduct are received via letter, website, email, telephone, or in person. These can also be initiated from within the department. All complaints regarding police department employees are thoroughly investigated by the agency. Of the 129 service complaints received, 40 were exonerated (actions were lawful, proper, and within department policy), 4 were not sustained, 43 were sustained, and 40 were un‐ founded. The 43 sustained complaints involved 47 employees. Discipline resulting from these in‐ vestigations included 23 verbal counselings, 10 letters of reprimand, 7 written counselings, 2 train‐ ings, and 1 suspension. In addition to the investigation of citizen complaints, the department self‐initiated 14 internal inves‐ tigations regarding employee misconduct in 2011, which is down 18% from the year before. The investigations were reviewed by a Discipline Review Panel (DRP) that consisted of the employee’s chain of command. Of those, the DRP determined the following: 2 were exonerated, 3 were not sustained, 6 were sustained, 2 were unfounded, and 1 was closed by the Chief of Police. Of the 6 sustained allegations, discipline ranged from no action to termination. In 2011, the department handled 109,570 calls for service, including self‐initiated activity. These resulted in 3,743 arrests. This includes just 33 incidents in which an officer documented force being utilized, and equates to officers using force less than 1% of the time when affecting an arrest. Use of Force incidents in 2011 involving either drugs or alcohol equaled 48%, or 16 incidents, compared to 2010 where 34% involved either drugs or alcohol, this is an increase of 14%. 6| www.peoriaaz.gov 7 | www.peoriaaz.gov PEORIA POLICE DEPARTMENT COMMUNITY POLICING TEAMS PEORIA POLICE DEPARTMENT CARE: CRIME AWARENESS AND RESPONSE EVALUATION Through a program called Crime Awareness and Response Evaluation (CARE), the Peoria Police Department combines various tech‐ nologies and the real time data they gener‐ ate with our approach to community‐ oriented policing to reduce criminal activ‐ ity. The CARE program has one simple goal: to reduce criminal activity through the use of real time, computer‐generated data and the philosophy of problem oriented and community‐oriented policing. It is our be‐ lief that successful policing is as much a re‐ sult of how officers prevent criminal activity as it is our response to reported crime. CARE provides the tools and direc‐ tion to respond to and reduce criminal activity in neighborhoods across the city through the ap‐ plication of programs and initiatives working in conjunction with efficient and effective police resource deployment. Proactive policing based on statistical data supported by effective plan‐ ning, response, and efficient resource deployment is the best approach toward a successful out‐ come. As technology advances, our CARE initiatives will evolve, enhancing our efforts to address the factors within the community that impact our crime rates. 8| www.peoriaaz.gov SHOP WITH A COP EVENT The Peoria Police Officers Association partnered with the Peoria Police Department to help bring some holi‐ day cheer to children and families in need during their annual “Shop With A Cop Event.” Fifty Peoria Police Department employees partnered with 50 children from the community to shop at a local retailer for holiday gifts for the children and their family members. THE BIKE RODEO EVENT Motorcycle officers and trained technicians in‐ spected bicycles, provided personalized education and assisted children as they rode their bikes through a challenging, fun skills course. Kids who brought their own bicycles, but did not own hel‐ mets were provided a free helmet. Displays were set up allowing the opportunity for kids to have their pictures taken and demonstrations from the Police Canine Unit and police motorcycles. YOUTH CITIZEN’S ACADEMY The Peoria Police Department Activities League presented the Youth Citizen’s Police Academy to help build relationships with kids entering the 7th and 8th grades. There were 183 students that went through the Academy in 2011. This program is intended to intro‐ duce children entering junior high school to what the Peoria Police Department is all about. This pro‐ gram is FREE, thanks to a grant from the U.S. Department of Justice. CITIZEN’S RIDE‐ALONG PROGRAM Citizens gain insight into police activities and functions by riding with uniformed patrol officers during their normal shifts, under controlled conditions. During 2011, there were 113 citizens that took advantage of this opportunity. 9| www.peoriaaz.gov PEORIA POLICE DEPARTMENT COMMUNITY ORIENTED POLICING PEORIA POLICE DEPARTMENT ORGANIZATIONAL CHART Community Oriented Policing CALEA Policy Chief of Police Professional Standard Unit Services Division Operations Division Operations Support Bureau CMD Youth & Support Services Media Relations North / South Patrol Services Bureau CMD Communications Administrative Services Neighborhood Services Criminal Investigations Special Operations PSB Shift I SRO Shift I Financial Services/ Budget Park Rangers Violent Crimes Unit Canine Unit PSB Shift II Juvenile Enforcement Shift II Code Enforcement Property Crimes Unit Special Inv Unit PSB Shift III Accounts Payable Asset Forf / Grants Recruitment Shift III Animal Control Pawn Shop Spec Assign Unit TeleStaff Background Inv Training Equipment Supply Crime Prevention IT Coord Volunteers Special Victims Unit Victims Assistance SWAT CNT Traffic Services Records TR/Desk Property & Evidence Strategic Planning Neighborhood Mediation Analysis Research Homeland Security Crime Scene 10 | www.peoriaaz.gov This section, supervised by Lieutenant Clark Collier, conducts investigations into reported criminal activity, and is divided into Violent Crimes, Property Crimes, and Special Victims. The investigators assigned to this section are dedicated to solving cases by bringing the right suspects to trial and criminal cases to the appropriate resolution. In 2011, CIS was assigned a total of 1,432 new inves‐ tigations across the three units. Violent Crimes Unit The detectives assigned to the Violent Crimes Unit investigate major felonies, including homicides, robberies, assaults, arson, incidents of serious injury and death, and missing persons. They investi‐ gated 146 cases in 2011, including two homicides. In addition, they saw the successful conviction of a father in a highly profiled “honor killing,” a case featured in two separate national, prime‐time crime documentary programs. Property Crimes Unit The Property Crimes Unit investigates crimes primarily involving the loss of property, typically thefts, burglaries, criminal damage, forgeries, fraud, identity theft, computer crimes and auto theft. The PCU is also responsible for asset forfeiture and pawnshop activities. Also assigned to the Property Crimes Unit is a Police Service Officer who is responsible for all runaway cases and is the police department liaison with the Maricopa County Attorney’s Office on all felony arrest cases from Patrol Services Bureau. They have adopted a very proactive approach to the national trend involving metal theft. The PCU investigated a total of 709 cases in 2011. Special Victims Unit Special Victims Unit detectives investigate crimes involving domestic violence, sex crimes, and crimes against children. In 2011, they investigated 577 cases. These types of crimes are complex in nature and because of their complexity they require an extensive amount of investigation and specially trained detectives. The Family Crimes Unit has also developed a proactive approach to domestic violence with the creation of Domestic Violence Warrant Round‐Ups and the Outstanding Domestic Violence Suspect Arrest Program. The Family Crimes Unit works closely with Childhelp USA and Child Protective Services (CPS) in the protection of Peoria’s children. This unit is also re‐ sponsible for the tracking and community notification of registered sex offenders living within Peo‐ ria. 11 | www.peoriaaz.gov PEORIA POLICE DEPARTMENT CRIMINAL INVESTIGATIONS SECTION PEORIA POLICE DEPARTMENT SPECIAL OPERATIONS SECTION This section is supervised by Lieutenant Doug Steele, and includes the Special Assignments, Canine, Special Investigations, and Traffic Section Units. Special Investigations Unit Special Investigations is responsible for investigating cases involving illegal drug activity, and in 2011, served 52 search warrants and recovered $1.5 million in property and illegal drugs. Canine Unit In addition to one canine assigned to the Special Investigations Unit, the department has two other canine pairs who support patrol operations by conducting building or open area searches, drug/narcotic searches, suspect tracks, and high risk vehicle stops. In addition to the assistance the two canine offi‐ cers provided to the Patrol Services Bureau, both were instru‐ mental in the execution of high risk search warrants com‐ pleted by the department’s Special Assignments Unit. Traffic Services Unit In addition to providing focused enforcement for traffic violations and impaired drivers, the Traffic Services Unit is responsible for the investigation of serious in‐ jury and fatal traffic collisions. Unlike collisions involving property damage and mi‐ nor injury, serious injury collisions and fatal collisions require an in‐depth investiga‐ tion. These collisions are not finished when the scene is cleared from the roadway, but often require 80 or more hours of extensive investigation by the assigned Traf‐ fic Services Unit officer. In 2011, TSU investigated 16 serious injury collisions, nine of which resulted in fatal injuries to one or more of the occupants. Two of the nine fatal collisions occurred in desert areas located within the City of Peoria rather than on public roadways. Special Assignment Unit The Special Assignment Unit, or SAU, includes the SWAT and Crisis Negotiations functions. SWAT, which means Special Weapons and Tactics, is a team of highly trained officers who are called in to serve high risk search warrants, deal with barricaded subjects, and a variety of other sensitive and high risk activities. This year saw a tremendous increase in the utilization of the department’s Spe‐ cial Assignments Unit, which is attributed to an increase in the number of search warrants executed by the Special Investigations Unit and increased use by the Criminal Investigations Section for fugitive apprehen‐ sion. Compared to 12 in 2010, in 2011 the department’s SWAT team responded to 30 separate operations, in‐ cluding planned operations, call‐outs and special details. The Crisis Negotiations team provides critical communi‐ cation with subjects on a variety of calls, including hos‐ tage barricades and suicidal subjects. In 2011, CNT logged 40 events, including call‐outs, search warrants, and special details. 12 | www.peoriaaz.gov The Operations Division is under the command of Deputy Chief Rocky Smith and consists of the Patrol Services and Operations Support Bureaus, which comprise the majority of the depart‐ ment’s sworn personnel. Patrol Services Bureau The Patrol Service Bureau (PSB) comprises the majority of sworn personnel and provides 24‐hour emergency response to our citizens’ calls for service. Police services are divided between two com‐ mands, each commanded by a Police Patrol Commander. South Command works out of the Public Safety Administration Building located at 8351 W. Cinnabar and is responsible for all service south of Bell Road. Northern Command works out of the Pinnacle Peak Public Safety Facility located at 23100 N. Lake Pleasant Parkway and is responsible for providing services north of Bell Road. PSB provides police services to the growing community by focusing on five operational goals: 1) Prevent crime and disorder; 2) Respond promptly to calls for service; 3) Develop safer neighbor‐ hoods through community partnerships and participation; 4) Enhance traffic safety; 5) Maintain the integrity, quality and effectiveness of policing services. Patrol Services Bureau members are the first responders to all calls for service from our citizens. In this role, officers are trained to provide a variety of services which include accident investigation, emergency response to crimes in progress, proactive patrols, and crime prevention. 13 | www.peoriaaz.gov PEORIA POLICE DEPARTMENT OPERATIONS DIVISION PEORIA POLICE DEPARTMENT NEIGHBORHOOD SERVICES The Neighborhood Services Section (NSS) is overseen by civilian manager Jay Davies, and includes Animal Control, Code Enforcement, Crime Prevention, Park Rangers, and Volunteering. NSS is staffed entirely by civilian personnel who perform a variety of support and enforcement roles. Code Enforcement Unit Code Enforcement is dedicated to protecting the pub‐ lic’s health, safety, and welfare, while ensuring every citizen the right to a clean, enjoyable neighborhood. Working in partnership with the citizens of Peoria, with an emphasis on educating homeowners and tenants on the various ordinances that address neighborhood liv‐ ability, the unit processed 8,254 cases in 2011, and re‐ solved 97% of them through voluntary compliance. Nearly half of those cases involved weeds, but also in‐ cluded a wide variety of violations including illegal parking, building safety concerns, debris in public view, and many more. Potential violations are re‐ ceived through citizen complaints, referrals from other public agencies, code officers’ observations in an assigned area; and systematic inspections in target areas. The actions of a code officer impacts the quality of life, crime rate, illegal activities, and property values of Peoria. City codes have been enacted to help ensure attractive neighborhoods and vibrant businesses. Park Rangers Park Rangers serve the public in the tradition of “Park Keepers” and are responsible for monitoring and patrol‐ ling community parks and recreation areas. Park Rangers are non‐sworn employees and work in partnership with patrol officers to ensure our parks remain a safe place to bring families. The unit patrols over 30 neighbor‐ hood parks as well as Rio Vista, and deploy on bikes to monitor activity on the more than 35 miles in the city’s trail system. The Peoria Park Rangers boast a variety of abilities, professional skills and backgrounds. Trained in first aid, CPR, and crisis intervention, Peoria’s Park Rangers are ready to respond to any emergency that may occur in our parks. 14 | www.peoriaaz.gov Animal Control The Animal Control Department employs four full time Animal Control Officers, and one working field supervisor, who provide animal services seven days a week during the day and evening hours. Responsi‐ ble for incidents involving domestic animals, they respond to loose and injured animals, animal distur‐ bances, bite incidents, and to assist patrol when ani‐ mals are a factor at crime scenes or other incidents. They work in conjunction with local, state, and fed‐ eral agencies to address wildlife concerns within the city’s boundaries, and coordinate the steps involved in the rabies protocol when a domestic animal bites a human. In 2011, they handled over 4,000 calls for service, wrote approximately 300 reports, and con‐ ducted 300 follow ups. Animal Control Incidents 2011 5% 6% Animals Disturbances/ Barking Dogs 8% 45% Loose Dogs Dog Bites 36% Injured Animals Other 15 | www.peoriaaz.gov PEORIA POLICE DEPARTMENT NEIGHBORHOOD SERVICES PEORIA POLICE DEPARTMENT NEIGHBORHOOD SERVICES Crime Prevention Unit The Crime Prevention Unit manages crime prevention and educational programs offered by the de‐ partment including the Citizen's Academy, Crime Free Multi‐Housing Programs, G.A.I.N. (Getting Arizona Involved in Neighborhoods) and Neighborhood Watch, as well as conducting residential and business security surveys. G.A.I.N. Event S.A.L.T. Events The Peoria Police and Fire Departments hosted the Getting Arizona Involved in Neighborhoods (G.A.I.N.) at Rio Vista. Activities included a kids’ zone with a bouncy house. Police and fire vehi‐ cles were on display, a demonstration was held by the Peoria Police Canine Unit, and various organizations and safety vendors were on hand. The Peoria Police Depart‐ ment met with residents from three senior commu‐ nities for S.A.L.T. (Seniors and Law Enforcement To‐ gether). There were 111 attendees. S.A.L.T. is a program that focuses on crime and security issues re‐ lated to the senior community. Its main purpose is to develop, expand, and implement effective crime preven‐ tion and educational programs for senior community members. Citizen’s Police Academy VIN Etching Event In a fight against auto theft, the Peoria Police Department held a com‐ munity event to etch the VIN number on each piece of window glass of a vehicle that serves as a permanent fingerprint. The Peoria Police Department continued with its very popular Citizen’s Police Academy. During the course, 15 residents learned how the various functions within the department operate. The instruction is comprehensive and allows for hands‐on inter‐ action for participants in many of the topics, which include Gang Awareness, Narcotics Investigation, DUI Investiga‐ tion, Use of Force, and Fire‐ arms Training Simulator. 16 | www.peoriaaz.gov Volunteers One of the most important ongoing partnerships is with our department volunteers. They serve in a variety of meaningful assignments, working alongside employees to perform work that is critical to the agency’s mission. Because of their hard work and dedication, we are able to provide a higher level of service to our citizens. In 2011, 46 volunteers donated a combined total of 8,198 hours, for an added value of $175,103 in city services. As a result of their contributions, this year we were able to: a) Form a domestic violence support group, which meets twice a month and provides support, referrals, and information for victims of domestic violence; b) Expand the role of our patrol volunteer unit; c) Provide department tours for the Neighborhood Services Sec‐ tion; d) Facilitate 13 neighborhood media‐ tions through the use of certified media‐ tion volunteers; and e) Dedicate over 200 hours assisting the accredita‐ tion process and as a result, our files were double checked for accuracy and organization, which played a major role in the agency’s successful re‐ accreditation this year. 17 | www.peoriaaz.gov PEORIA POLICE DEPARTMENT NEIGHBORHOOD SERVICES PEORIA POLICE DEPARTMENT SERVICES DIVISION The Services Division is comprised of the Youth and Support Services, Administrative Services, and Communications sections. The personnel in the Services Division report to Acting Deputy Chief Doug Hildebrandt, and provide a variety of services in support of the department’s mission. Administrative Service Section Supervised by civilian Police Manager Teresa Corless, this section is responsible for numerous ad‐ ministrative functions, including monitoring the department budget, writing and managing grants, processing asset forfeiture transactions, and reporting statistical data. In 2011, the section suc‐ ceeded in receiving 11 grants, totaling $321,509. They also settled 25 asset forfeiture cases, which resulted in over $32,000 dollars and 184 items being awarded to the department. Communications Section The Communications Section is the responsibility of civil‐ ian Police Manager Vicky Scott. The primary role of Communications is handling all 911 and non‐emergency calls and dispatching officers to those calls. They also manage warrant records for the department, and handle outgoing communications in cases where emergency neighborhood notifications are required. Using either the Community Emergency Notification System (CENS) or Nixle, Communications keeps the community aware of what is happening around them in an emergency. In 2011, Communications processed a total of 265,883 in‐ coming calls, including 62,610 calls to 911. Youth and Support Services Section This section is supervised by Lt. Steve Hadley, and includes the Hiring and Training function, Records Management, Property and Evi‐ dence, and the School Resource Officer (SRO) program. In 2011, more than 3,000 job appli‐ cations were processed by the hiring unit. 18 | www.peoriaaz.gov The Peoria Police Department is committed to reducing crime and the fear of crime. In furtherance of this mission, the Peoria Police Department Personnel and Training Unit provides ongoing, inten‐ sive, and cutting edge training to ensure all officers are prepared to meet and conquer any chal‐ lenges encountered while performing their duties. The Training Unit provided over 5,000 hours of training to its employees in 2011. The department recruits and hires quality individuals and provides superior training to our employees while providing excellent customer service. Personnel During 2011, there were 20 new employees hired. Twelve of these employees filled civilian posi‐ tions such as Communication Specialist, Police Support Assistant, and Police Services Officer. Eight sworn positions were filled by both lateral and recruit officers. In 2011, there were promotional processes conducted for Communication Supervisor, Lieutenant, and Commander. Two individuals were promoted to Communications Supervisor, two to Lieutenant, two to Commander, and one to Deputy Chief. Training Modular Training Officers are provided 40 hours of bi‐annual training using a variety of proficiency skills such as hands‐on tactics and reality‐based scenarios. They are also provided with continuing training in areas such as ethics, diversity, and CPR. Hosted Training The Training Unit hosted outside training classes such as Content Analy‐ sis, Arizona Tactical Officers Association Team Leader Class, Performance Evalua‐ tion Instruction, and Drug Interdiction. We formed partnerships with other agencies and trainers while helping to ensure the training needs of the department were met. Pre‐Academy / Post Academy Training Twelve newly hired employees were provided specific training that was designed to prepare them to be successful in the demanding career of law enforcement. Supervisor Leadership Training An emphasis was placed on training the leaders of our depart‐ ment. Two department‐wide developmental courses, The Po‐ lice Leadership Challenge and First Line Supervision, were hosted to meet our goal of developing premier leaders in the Valley. 19 | www.peoriaaz.gov PEORIA POLICE DEPARTMENT SERVICES DIVISION PEORIA POLICE DEPARTMENT PEORIA POLICE OFFICERS SERVING OUR COUNTRY A number of men and women throughout the department serve not only their local community as po‐ lice officers, but our country as members of the Armed Forces. We thank all of them for their service, and will highlight from among that group two department members who served on extended deploy‐ ments in 2011. JEFF CARPENTER After a three year assignment to U.S. Marine Forces, Europe in Stuttgart, Germany as a Secu‐ rity Cooperation Planner where he worked with Coalition and partner countries in Eastern Europe, the Former Soviet Union and Africa, Peoria Police Officer Jeff Carpenter was de‐ ployed to another lengthy assignment. From October 2010 through December 2011, Jeff was a U.S. Marine Corps Congressional Fellow for United States Senator Claire McCaskill serving as part of her national security team to include work on de‐ fense issues, foreign policy and intelligence initiatives, and constituent services. He is currently a Lieutenant Colonel in the Marine Corps Reserve, as‐ signed to U.S. Marine Forces, Pacific where he is the Non‐Lethal Weap‐ ons Officer. Jeff has a total of 18 years of service in the Marine Corps, and has been a Peoria Police Patrol Officer since 2002. MICHAEL FINNEY Having been deployed previously to the middle east, where he provided high risk dignitary pro‐ tection in Iraq and Kuwait, Peoria Police Officer Michael Finney is currently deployed on an‐ other lengthy detail. Since June of 2011, Michael has been on de‐ ployment for the Navy, in command of a group charged with recruiting. Stationed in downtown Phoenix, Michael’s assignment also requires regular travel throughout the United States. Michael recently became a commissioned officer, and has served in the Navy for over 18 years. He has been a Peoria Police Officer since 2007. 20 | www.peoriaaz.gov Non-Emergency and General Information 623-773-8311 PoliceDept@peoriaaz.gov Animal Control Barking Dog Hotline Block Watch Citizens Pipeline Code Complaint Line Community Relations Criminal Investigation Graffiti Hotline Police Administration Property & Evidence Records Silent Witness TipSoft Drug Hotline Traffic Services Section Victims’ Assistance Volunteer Program Produced by: Neighborhood Services Editorial & Contributing Editor: Jay Davies Graphics & Layout Designer: Pat Mawdsley 21 | www.peoriaaz.gov 623-773-8311 623-773-7040 623-773-7099 623-773-7002 623-773-7226 623-773-7099 623-773-7097 623-773-7094 623-773-7096 623-773-7086 623-773-7098 480-948-6377 623-773-7045 623-773-7019 623-773-5058 Peoria Police Department 8351 West Cinnabar Avenue Peoria, AZ 85345 Phone: 623-773-8311 www.peoriaaz.gov PEORIA POLICE DEPARTMENT PEORIA POLICE DEPARTMENT CONTACT PHONE NUMBERS Our Community...Our Commitment