A P R I L 2 0 0 0 S P R I N G Doing Stephen W. Gilliland Associate Professor and FINOVA Fellow of Management and Policy in the Eller College of Business and Public Administration at the University of Arizona. Donald H. Schepers Assistant Professor of Management at Baruch College, City University of New York. O ver the past year, the economy has continued to demonstrate remarkable strength. Businesses are growing and unemployment rates are lower than at any point in recent history. And yet the Chicago-based outplacement firm Challenger, Gray, and Christmas recently reported that layoffs rose to record levels in 1999. Why are layoffs accompanying such business prosperity? One obvious reason is the continued business consolidation through mergers and acquisitions. Arizona has experienced first hand the combining of Raytheon and Hughes, Norwest Bank and Wells Fargo, Honeywell and AlliedSignal, Phelps Dodge and Cyprus Amax. These and other mergers and acquisitions often result in staffing redundancies that are eliminated through layoffs. An additional factor driving increased layoffs is that businesses have adopted targeted layoffs as a competitive business strategy. Unlike the broad, sweeping layoffs of the late 1980s and early 1990s, which were sometimes taken to the extreme point of “corporate anorexia,” many businesses now use selective layoffs with managerial precision. Even the booming high tech and I S S U E Right Internet business world has embraced layoffs as corporate strategy, with recent layoffs occurring at Amazon, Apple, Toshiba, and Compaq. Using layoffs as a management tool fits economist Joseph Schumpeter’s ideas about “creative destruction.” Schumpeter argued that organizations should systematically abandon established products, services, and processes and allocate resources toward those activities that promote and reward creativity. Clearly, layoffs can be part of the creative destruction process. And yet, organizations are not just economic entities, but are also social systems. Employees develop shared understanding or culture, which can be part of an organization’s competitive advantage. Although Southwest Airlines has clearly developed competitive advantage through fleet management and customer service, a large part of their sustained advantage has come from people management and a highly effective organizational culture. Layoffs can have destructive effects on an organization’s culture; management literature and stories in the popular press are filled with horror stories of companies that have ELLE R COLLEGE OF BUSINESS AND PUBLIC ADMINIST RATION done a poor job of implementing their downsizing. Most managers can probably relate an example of ineffective downsizing from either their own company or a colleague’s company. However, we also see a number of examples of companies that are doing it right. Indeed, considerable research has demonstrated that managing the layoff implementation process is critical for effective downsizing (for a summary, see the box entitled “Five Steps for Effective Downsizing”). WHAT IS REALLY GOING ON? This makes us wonder what is really happening. Are companies doing downsizing right the exception or the rule? Are the horror stories a thing of the past or are they the norm? We conducted a survey of HR managers to address these questions. The Study We sent surveys to a sample of Society of Human Resources Managers (SHRM) members who held the title of HR director or HR manager and received 543 responses from a broad cross-section of industries.1 Approximately 28% indicated some unionization at the employee level. Company sizes I N S I D E E-COMMERCE PRIMER...........5 INCOME GAP NARROWS .......8 FORECAST TABLES ..............11 ARIZONA ECONOMIC INDICATORS ......12 FIGURE 1 Reasons for Layoffs ranged from 50 to 150,000 and represented employers of approximately 3.5 million employees total. The most common reasons for layoffs were organizational restructuring, market downturn, and general reduction in force (see Figure 1). Respondents described the way they had implemented their most recent layoff along the following dimensions: • Amount of notice given (days) • Method of informing (individual meeting, group meeting, or memo) • Amount of information provided (range from none to all pertinent) • Manager demeanor (range from strictly business to highly involved) • Escorting employees off premises (range from never to always). THE FINDINGS On average, respondents provided almost 30 days advance notice of the layoff, with less than 20% providing no notice. Consistent with the Plant Closing Law, more notice is given when the layoff involves more than 50 people (average 41 days) than when it involves less than 50 people (average 21 days). These results suggest that the majority of companies do provide advance notice to employees, and while legal requirements influence this PAGE TWO FIGURE 2 Primary Mode of Informing Employees They had Been Laid Off 5 Steps for Effective Downsizing 1. Advance Notice. Organizations should provide ample advance notice to employees, thereby giving victims and survivors the opportunity to prepare for the layoff. 2. Individual Communication. When possible, the actual layoff should be communicated in face-to-face individual meetings. 3. Give Full Information. People are better able to accept negative decisions if they understand the reasons behind the decisions. 4. Treat with Dignity and Respect. A layoff is a business decision, but it can be communicated in a personal and sensitive manner. As with information, it costs nothing to treat individuals with dignity and respect. 5. Escorting Employees off the Premises is Usually Not Necessary. Certainly, if a company is striving to treat individuals with dignity and respect, they should not be escorted them off the premises. Security risks are inversely related to prior trust shown toward employees. FIGURE 3 How Much Information was Released? practice, many organizations are providing notice even when not legally required to do so. Methods of informing individuals of the layoff are summarized in Figure 2. Almost 95% of respondents use individual or group meetings and most of those use individual meetings. This is consistent with the practices relayed by one HR manager in which her company used individual meetings unless the layoff was so large that it would have been unreasonable for the two-person HR staff to conduct these meetings, in which case they used meetings with groups of 30 employees. The horror stories involving “pink slips” and impersonal memos appear to be the exception and not the rule. In fact only one respondent indicated that they used pink slips to inform employees of the layoff. Information tends to be shared with layoff victims in almost 90% of the cases (see Figure 3). This information sharing often includes time for question and answers. One company told us that the informal “rumor mill” so effectively disseminates information regarding the necessity for the layoff that when the decision is actually communicated to individuals, most questions deal with benefits and opportunities for rehire. Manager demeanor during the communication of the layoff decision appears to be highly variable in our sample (see Figure 4) with more individuals getting at least minimally ARIZONA’S ECONOMY FIGURE 4 Demeanor During Implementation of the Layoff FIGURE 5 Were Employees Immediately Escorted from the Premises after Layoff Announcement? involved rather than maintaining distance. In our interviews with HR professionals we also heard that demeanor can be highly variable within an organization. Those managers that tend to be more effective and tend to have better relationships with their employees also tend to do a better job of communicating the layoff decision. It seems that one of the barriers to personal touch in the layoff communication may actually come from legal concerns and is formalized in layoff implementation plans. We heard from a number of HR professionals that the layoff implementation guidelines give explicit instructions on not apologizing and not getting personally involved to reinforce the fact that the layoff was a business decision and was nothing personal. A few companies go so far as to provide actual scripts to managers to use when communicating the layoff. Perhaps our biggest surprise in the results was with respect to escorting employees. Over 55% of our respondents indicated that they never escort employees off the premises and less than five percent always escort (see Figure 5). The most illuminating discussion of this came from a high tech Arizona-based manufacturing firm with extensive security in the manufacturing and management facilities. More than most firms, this company has to be concerned about security and sabotage. In their first layoff, they escorted people out of the building and this action, more than anything else, was heavily criticized by both victims and survivors. They have never again escorted in the numerous rounds of successive layoffs and instead give employees two days to clear up and say goodbye. When asked about concerns regarding security and sabotage they stated, “we trust these people when they are our employees and we will continue to trust them when we have to lay them off.” ARIZONA’S ECONOMY CONCLUSIONS Our survey of over 500 HR directors and managers suggests that many companies are doing downsizing right. Advance notice tends to be provided. Individual or, in some cases, group meetings are used to communicate the decision and this is often accompanied by question and answers and much information sharing. And although manager demeanor is quite variable, most companies do not regularly escort laid-off employees off the premises. These results suggest that the horror stories regarding downsizing practices may actually represent a minority of cases. It is also interesting to note that there appears to be a learning process regarding downsizing practices in some organizations. The earlier cited case of the company that initially escorted and then ceased that practice is one example. The size and experience of the “layoff team” may be a factor in this learning. In one company, the layoff team (comprised of employee relations specialists and managers) actively reviewed each layoff to identify what worked and what did not work. At the other end of the continuum, we also talked to companies that do a poor job of downsizing and believe they should “get it done, move on, and put it behind us.” This approach does not promote learning and the poor layoff practices appear to continue. Although the overall picture suggests that many organizations are doing downsizing right, there are still a number of companies that could improve their layoff practices. For example, one quarter of the companies in our survey indicated that they escort employees off the premises sometimes, often, or always. We tried to determine if there is something about a layoff or organization that explains this action on the part of companies, but indicators such as industry type, organization size, and reason for the layoff were all unrelated to escorting practices. One possibility is that poor layoff practices result from unfounded fear or lack of trust toward the employees. Ironically, organizations that try to prevent sabotage by escorting layoff victims off the premises may actually be creating more problems and potential for sabotage among their surviving employees. One survivor of a particularly harsh and unfair layoff in a California bank attempted to get even with his employer by planting a “logic bomb” in the company’s payroll system. Files were deleted and the computer system was shutdown. As a result of this sabotage, the bank lost considerable credibility among its customers and several managers in the computer division were fired. Organizations must remember that the benefits of doing downsizing right extend to both downsizing victims and survivors, and thus eventually to the company. Effective downsizing is one important component of effective human resource management. ■ For more information on the survey and sampling procedure, as well as a complete summary of the results, see Gilliland, S.W. & Schepers, D.H. (in press), “Why we do the things we do: A discussion and analysis of determinants of just treatment in layoff implementation decisions,” Human Resource Management Review. 1 This study was funded by a grant from the SHRM Foundation. The interpretations, conclusions, and recommendations, however, are those of the authors, and do not necessarily represent those of the foundation. PAGE THREE E D U C ATION AN D PROFE SS IONAL PRO G R A M S eBusiness Strategies & Technology May 4 & 5, 2000 The University of Arizona Tucson, Arizona eBusin Are you eSavvy? Your answers are important! Your answers are protected by law. “If everything’s under control, you’re going too slow.” ~Mario Andretti Presented by: Eller College of Business and Public Administration In Partnership with: The University of Arizona Foundation Corporate Partners: COMPAQ FINOVA Capital Corporation For more information: PAGE FOUR go to: www.bpa.arizona.edu/ebusiness or call: 520-621-2930 or e-mail: ExecEd@bpa.arizona.edu A RI ZO NA 'S EC ONO M Y WHAT’S IN A NAME? B2B DIALOGUE NEEDS DECIPHERING by Mary Campbell Editor, The FINOVA Quarterly M ake the rounds of Internet business bulletin boards and chat rooms and you’ll soon discover that when it comes to business-to-business electronic commerce, the vocabulary hasn’t kept up with the vision. Check a little further—visit Web sites that offer B2B resources, for example—and you’ll find the confusion pervasive. The phrase business-to-business [or B2B or B-to-B] electronic commerce, in fact, has at least three distinct meanings: • Open buying and selling among businesses on line. This is still the most common model, analogous to shopping at, say, Office Depot down the road, where some of the customers are college students buying wireless phones and some are businesses looking for software and bulk coffee bargains. • Intercompany (vendor-to-manufacturer, for example) online systems that facilitate selection, purchase, and payment by preselected trading partners. Sometimes these arrangements function like intranets, with the Internet as the communication medium; certain business customers have password-enabled access to online ordering, inventory, and invoicing, for example. PROJECTED GROWTH IN ELECTRONIC COMMERCE, WORLDWIDE, U.S. DOLLARS • Brokers or hubs for other buyers and sellers; infomediaries—said to be the future of B2B E-commerce. TOUGH TYPECASTING Attempts to create tidy categories for online business have yielded varying results, to say the least. The University of Texas/Cisco Systems ongoing Internet Economy Indicators study identifies four segments of the Internet economy. All overlap, especially the first two—(1) Internet infrastructure (telecommunications and fiber backbones, dial-up networking) and (2) Internet applications —where telecommunication companies and the likes of Cisco, Dell, IBM, HP, Oracle, Microsoft and Sun provide the servers, modems, routers, PCs, and other products and services that equip the Internet for electronic commerce. The other two segments are (3) E-commerce—companies selling products and services either exclusively on the Internet (Amazon.com) or on line as part of a larger “bricks and mortar” business (Southwest Airlines); and (4) electronic intermediaries or Internet middlemen, such as eBay, that facilitate interaction between buyers and sellers. The UT study does not differentiate between B2B (business-tobusiness) and B2C (business-to-consumer) E-commerce. In one online bulletin board discussion, participants commented on the purported shift in E-commerce from “the Internet as a boundless marketplace” to “the Internet as a way to improve trading systems between business partners.” One executive, whose company is engaged in online buying and selling, admitted he had “never understood the distinction between business-to-business and business-to-consumer E-commerce.” But the editor of an electronic-commerce E-mail newsletter countered that B2C E-commerce “never really existed” except in the case of travel and auction sites and “places like Amazon.com…. B2B EC is simply more profitable, simpler, and more in demand than B2C,” he concluded, though predicting that B2C will grow as a percentage of all E-commerce. ■ Note: Visit the Internet Economy Indicators site for study methodology and findings. The “facts” page includes an estimate of global Internet commerce revenue since 1998— more than $109.6 billion. The figure is continually updated, and the numerals on the right—ones, tens, hundreds, and thousands columns—move at dizzying speeds. www.internetindicators.com • All researchers cited expect business-to-business electronic commerce to dwarf businessto-consumer online sales, taking a bigger and bigger share of the total online market. • International Data Corporation’s projection for online B2B sales in 2002 is much more conservative than the Forrester Research estimate for two years earlier ($330.6 billion versus $843 billion). • B2B sales by infomediaries compared to all B2B sales on line estimated at 1.7% in 1998, 25% or more by 2002, depending on source of projection. E-Commerce Type 1998 1999 2000 Online B2C Sales 7.8 billion 18 billion Online B2B Sales 43 billion B2B Sales through Infomediaries 750 million (B2) * 2002 2003 2004 NA NA 108 billion NA 100 billion 843 billion (F) 330.6 billion (I) 1.3 trillion (F) 1.5 trillion (G) NA NA 211 billion (B2) NA NA NA = Not Available, (I) = International Data, (F) = Forrester Research, (G) = Goldman Sachs & Co., (B2) = Business 2.0 magazine, *Comparable 2001 Data NA ARIZONA'S ECONOMY PA G E F IV E THE INFOMEDIARIES by Gerald J. Swanson Associate Professor of Economics, Eller College of Business and Public Administration with Mary Campbell B usiness-to-business E-commerce has rapidly evolved from simple to specialized in three stages: 1 Basic business-to-business E-commerce is easy to grasp. The process varies little from open-market offline trading or from business-to-consumer E-commerce. 2 Internet-enabled intercompany buyer-seller arrangements, designed to the specifications of the participants, are more complex. Companies that establish such online relationships with trading partners differ in their motivation. Some want to make it convenient to do business with them and inconvenient to do business with competitors. Participants generally aim to add value and strengthen relationships. One international shipping company set up its B2B network to do away with the cumbersome mechanics of phone calls and faxes. 3 The fastest-growing B2B model involves “infomediaries” and has taken many by surprise, given the hoopla in recent years about disintermediation—the obsolescence of the middle man. The Internet was supposed to do away with the middle man. With producers and consumers able to connect directly, there was believed to be no need for other links in the supply chain. That turned out to be only partially true. The Internet has unquestionably displaced a great many middle men—ask any travel agent or independent bookstore owner. But in their place has emerged a new group unique to the world of E-commerce. These infomediaries are vertical market makers, electronic market hubs, vortexes, butterfly markets, or net market makers—as in most things Web-related, the terminology is in transition. Nomenclature notwithstanding, the fact is that Web buyers need middle men to bring order to the chaotic assortment of new suppliers, and suppliers need to be guided to concentrations of buyers. In addition, infomediaries can act as application service providers online, assuming responPAGE SIX The information on pages 5-7 is reprinted from The FINOVA Quarterly, published by the Eller College of Business and Public Administration and the Alliance for Midsize Business at the University of Arizona. For more information about the Alliance for Midsize Business, or to subscribe to the free Quarterly, contact editor Mary Campbell at campbell@bpa.arizona.edu or call 520-621-2281. sibility for not only hardware and software but invoicing, customer service, inventory, and other business functions. Strictly speaking, infomediaries are Web sites set up to facilitate B2B or B2C trans- actions, although the term is generally used for sites that connect businesses to other businesses. In much the same way job fairs bring employers and applicants together, infomediaries serve as hosts in an electronic marketplace where buyers and sellers can gather. They add value by creating market liquidity—a critical mass of buyers and sellers—and by reducing transaction costs. A B-to-B hub is not simply a Web site that sells to businesses. Staples.com, for example—which sells office products, supplies, and equipment online caters to business and is certainly engaged in business-to-business E-commerce, but it is not a B2B hub or an infomediary. It is a single site engaging in transactions with many consumers who are engaged in business. B2B hubs are networks of many buyers and many sellers, and their value grows exponentially as the number of participants increases. In its September 1999 issue, Business 2.0 magazine predicted that infomediaries would account for more than a quarter of all B-to-B Internet commerce revenues by the year 2002. ■ Please join us in honoring RICHARD M. KOVACEVICH President, Chief Executive Officer Wells Fargo & Company The University of Arizona 2000 Executive of the Year Friday, April 21, 12:30 pm The Westin La Paloma Resort 3800 East Sunrise Tucson, Arizona For information call 621-9954 T H E U N I V E R S I T Y O F A R I Z O N A EXECUTIVE OF THE YEAR ARIZONA'S ECONOMY INFOMEDIARIES CHANGE THEIR SPOTS by Gerald J. Swanson Associate Professor of Economics Eller College of Business and Public Administration stock levels by matching bid/ask offers, and act as neutral third parties to enforce sales and settlement terms.(Economist June 1999). Some Web watchers mention a fourth category, the barter model, through which buyers and sellers exchange nonmonetary assets. In addition, sites like BizBuyer work with Mary Campbell T he industry places infomediaries into two or three different categories. Varda Lief of Forrester Research identifies three infomediary models: 1 Aggregators are like electronic catalogs. They help buyers in fragmented markets select products by providing up-tothe-minute price and product information and a single contact point. 2 Online auctions (such as adauction) offer reliable channels for sellers to dispose of perishable or surplus goods or services at the best possible prices, and for buyers to get bargain pricing without leaping into the unknown. 3 Exchanges create liquidity in otherwise fragmented markets, reduce average by collecting the buyer’s criteria, gathering and comparing quotes, and arranging the contact between buyer and seller. The process is similar to that of other B2B “reverse-auction sites” (buyer puts in a request, sellers bid for buyer’s business) like Sorcity.com and BidtheWorld.com. ■ TWO TYPES OF HUBS Virtual (Vertical) Hubs Functional (Horizontal) Hubs Focus on a specific industry or market. Examples: Specialize in a specific function or business process. Provide the same function or automate the same business process across different industries. Expertise usually lies in a business process. Examples: • Altra Energy—energy • Cattle Offering Worldwide—beef & dairy • PlasticsNet.com—raw materials (e.g., polycarbonates) and equipment (e.g., blenders) • PaperExchange.com— supplies for publishers • VerticalNet.com—several B-to-B companies serving different industries • Chemdex.com—chemical products for the biotechnology industry • Neoforma—hospital product supplies • SciQuest.com—laboratory products • IMark.com—used capital equipment • Employease—employee benefits administration • adauction—media buying • Youtilities.com—corporate energy management and analysis • BidCom.com—risk and project management services THREE TYPES OF HUBS Aggregators, “Electronic Catalogs” Online Auctions Exchanges Method Demand/supply aggregation; provides a fixed-price listing of products Spatial matching, much like eBay and other consumer auction sites Temporary matching; hub collects bids from suppliers and submits them to the buyers Buyer Benefits Lower search and transaction costs Catalog benefits, plus better matches, better prices Auction benefits, plus peak-load demand management, hedge risk in volatile markets Seller Benefits Broader customer access, lower transaction costs Catalog benefits, plus better pricing Auction benefits, plus liquidate excess supply, manage volatility Best Use MRO products; preplanned purchases; fragmented supplier base Used capital equipment; perishable capacity; hard-to-specify products Near-commodities; high-fixed-cost assets; volatile markets Pricing Prenegotiated, usually static Most attractive bid, prices move in one direction Marketwide bid-ask; moves up and down Challenges Creating master catalog; gaining supplier critical mass Liquidity, misrepresentation, fraud, fulfillment Asset specificity; off-exchange trade ARIZONA'S ECONOMY PAGE SEVEN WHILE TUCSON AND PHOENIX ECONOMIES MARCH TO THE BEAT OF DIFFERENT DRUMMERS, THE INCOME GAP NARROWS By Marshall J. Vest Forecasting Project Director March 1, 2000 L abor shortages and higher oil and commodity prices continue to worry monetary policy-makers and interest rates are headed up. The economy continues to grow well above its long-run potential, spurred by the consumer-spending boom, but higher rates are beginning to have an effect on interest-sensitive sectors. Arizona’s economy mirrors national trends—strong, but slowing. Arizona’s two largest metro areas are marching to the beats of different drummers, as Phoenix loses momentum and Tucson accelerates to become one of the fastest growing metro areas in the nation. Divergence is due to different fortunes in their industrial bases. Finally, Arizona’s wage gap is still wide, but according to a recent study, it is not as wide as originally reported two years ago. Development of high-tech industries may be both a cure for, and a cause of, the income gap. As the New Year begins, the nation’s economy is still on fire. Unemployment is at a 30-year low, job growth is strong, consumer confidence remains near record levels, and the index of leading economic indicators is moving up smartly. The consumer-spending boom remains in full force. Sales during the holiday shopping season were spectacular, and new light vehicles sales recorded a record 16.76 million units in 1999. Although the trend in new-home sales has been downward since last spring, sales rose nearly two percent during 1999, eclipsing 1998’s record level and marking the fifth consecutive annual increase. Real GDP, the best overall measure of the nation’s output, rose at a red-hot 5.8% annual rate in the fourth quarter, well above the widely-accepted speed limit of 3-3.5%. In early February, the Federal Reserve moved short-term interest rates up another quarter point in an effort to slow the economy, but it will likely take two or three (or more) quarter-point boosts to bring desired results. While the Fed was busy boosting rates on short-term treasuries, yields for longer-term securities fell as the Treasury made major changes in its debt-management plans. It plans to pay down debt and reduce the issuance of long-term bonds. As the long bond took on scarcity value, investors responded by bidding up prices, thereby forcing the yields well below those on shorter-term issues. In the parlance of economists, the treasury yield curve “inverted” beyond two-year maturities. This is PAGE EIGHT expected to be temporary and does not bode ill for the economy. Usually, an inverted term structure reflects investors’ expectations for a slowing economy (or recession) and falling yields. Moreover, the recent Treasury market chaos is not expected to affect corporate or mortgage markets, where rates remain high in real terms. In mid-February, for example, 30-year mortgage rates (at par) were being quoted at 8.5%. In real terms, that is 6.5%, and that is high when put in historical context. Typically, when real mortgage rate rise above five percent, residential building permits fall. Forecasts for the nation’s economy prepared by the WEFA Group, which we use in our models, continue to show a slower pace in 2000 as higher interest rates finally reign in ebullient consumers. RECENT TRENDS, ARIZONA Indicators for Arizona mirror national trends. Unemployment stood at 4.1% in December, virtually identical to the national rate. Arizona remains one of the fastest growing states using job growth as the measure. Even though job growth slowed during the year, Arizona’s 3.6% gain (comparable data through October ’99) ranks third among all states. Arizona consumer confidence, as measured by the Behavior Research Center with sponsorship by Stockton Trust of Scottsdale, rose to a record during the first quarter of 2000. Housing markets continue to enjoy high levels of activity. At year-end, resales stood at record levels in both Phoenix and Tucson. According to preliminary estimates from the Bureau of the Census, new homebuilding statewide rose to nearly 63,000 units during 1999, a 3.4% increase. Single-family units totaled almost 51,000, a 5.4% gain. Gains were recorded for the whole year even though permits fell from the peak reached in June. For example, single-family permits fell from a 58,000 annual rate in June to 47,500 in December. Reduced affordability due to higher mortgage rates and higher prices are the reason (Exhibit 1). Retail sales accelerated throughout 1999 and were very strong during the holiday season. For the entire year, retail sales gained 9.6%, while sales for November and December combined recorded double-digit gains of 13% from the prior year (Exhibit 2). As in recent months, auto sales led with the strongest increases followed closely by furniture and building materials. Restaurant and bar sales also strengthened at year-end, growing by 11.2% in the fourth quarter. For the economy to slow, the consumerspending boom and the housing boom must be subdued. We should expect the Fed to continue to boost interest rates until slowing is clearly visible. Higher rates will first be felt in the building and financial services industries and in new car sales. Those sectors are the keys to watch in coming months. Look for employment statewide to increase by roughly 70,000 this year (3.2%) following a gain of 86,000 in 1999. Retail sales gains are expected to slow from 9.0% to 4.0%, and EXHIBIT 1 Homebuilding Peaked in Mid-99 Building Permits, AZ (seasonally adjusted 6-per moving avg) ARIZONA’S ECONOMY EXHIBIT 2 Consumers are Still on Buying Binge Retail Sales Growth, Arizona (Current Dollars) residential permits slide to 50,000 from last year’s 63,000 units. TUCSON AND PHOENIX TAKE DIFFERENT PATHS Arizona’s two largest metro areas continue to march to the beat of different drummers. Tucson’s economy is in the midst of a boom and continues to accelerate while the Phoenix economy appears to have caught a case of the dwindles and is losing momentum (Exhibit 3). Job growth has surged in Tucson and in December, job counts stood 5.3% higher than one year earlier. With comparable data for metros through October, Tucson ranks as the 3rd fastest growing metro area. Phoenix has slipped from one of the fastest growing to a 35th ranking, with job growth of only 2.7% (December to December). A difference in growth of export-based jobs is the most important factor explaining the divergence of growth in the two areas. Both grew their industrial job base by nearly 20% during the decade of the 1990’s, but the timing of that growth varied significantly (Exhibit 4). Metro Phoenix added a number of billiondollar semiconductor fabrication plants during the 1995-97 period. Then during the Asian crisis, as exports of semiconductor and electronic components fell, manufacturing job growth waned during 1998-99. Finally, consolidation in Arizona’s copper mining industry reduced employment in that industry by half in the Phoenix metro area in mid-1999. Ripple effects from the stalled industrial base brought slower growth economy-wide. Over the decade, Tucson saw a surge in its AR IZ ON A ’S E CON OMY EXHIBIT 3 Metro Growth Rates Diverge EXHIBIT 4 Paths Differ for Two Metros Wage & Salary Job Growth (Phoenix-Mesa & Tucson MAs) Industrial Jobs, Phoenix and Tucson (Mining plus Manufacturing) industrial base in 1994-95 as Hughes Missile Systems relocated newly acquired General Dynamics operations to its Tucson plant. Then, industrial growth flattened during 1996-97, only to surge again recently, largely as a result of Raytheon’s restructuring missile operations from new acquisitions (Hughes and Texas Instruments). Although expansions at Bombardier, which manufactures Learjet and Challenger corporate business jets, and new arrival Universal Avionics were the headlinegrabbers during 1999, nearly every manufacturer in Tucson added to payrolls. Last year, manufacturing employment in Tucson grew by almost 3,000, or 10%. The two metro areas have very different manufacturing concentrations—semiconductors and electronic components in metro Phoenix and aerospace and optics in Tucson. Differences in growth—and timing of growth—have resulted in very different business cycles. What should one expect as we go forward? In Tucson, the pipeline for announced new relocations and expansions is emptying, so the current wave is expected to diminish. However, ripple effects will propel the economy forward at a strong pace well into next year. In Phoenix, exports are growing once again and prospects for the world’s semiconductor industry look much brighter. In fact, forecasts for that industry show a shortage of productive capacity in the near future. Intel’s recent announcement that it will build a new $2 billion fab plant in Chandler to open in 18 months, and news that Microchip will begin construction of a $1 billion plant originally scheduled to be built in 1996, presages that the next surge will arrive in 2001-02. AS HIGH-SKILLED JOBS ARE CREATED, INCOMES INCREASE AT THE HIGHER END, MAKING THE GAP WIDER! THE GAP PERSISTS IF INCOMES OF THE LOWER-SKILLED POPULATION FAIL TO KEEP UP. INCOME GAP AND THE HIGH-TECH ECONOMY A study of the nation’s income gap by state was recently updated, and there is good news and bad news for Arizona. The bad news is PAGE NI NE EXHIBIT 5 Pacific and Border States have Highest Gaps EXHIBIT 6 Where are the High-Technology Jobs Ratio of Top Fifth to Bottom Fifth Average Incomes (High-Tech as a Percent of Total Employment, 1998) that Arizona still has one of the widest gaps between the rich and poor of any state (ranked second to New York, see Exhibit 5). The good news is that the gap has narrowed since the first study was released two years ago. More importantly, real incomes have increased significantly in recent years. The older study compared changes in real incomes from the mid-80s to the mid-90s. That data revealed significant declines in real incomes for the bottom fifth of Arizona families (down 37%) and declines in all but the highest fifth where the gain was a miniscule 2.6%—one of the smallest gains of any state in the nation. The new data, which compares the late-80s with the late-90s, still finds declining incomes for the bottom four quintiles, but the declines are much smaller. The bottom fifth, for example, shows a decline of only 15%. Moreover, the top fifth now shows an increase of 21.0%, well above national averages and fourth among western states. These data compare changes over the entire decade (the old study compared ’85-’87 to ’94-’96 —data were pooled for three years to increase sample sizes). Rather than using a ten-year span, the data from the two studies may be compared to see changes during the past two years. Between ’94-’96 (the mid-’90s) and ’96-’98 (the late’90s), average incomes for Arizonans in the bottom fifth increased by $3,528 or 48.5%. That compares to an increase of 40.3% for the nation’s poorest, and is the second best among western states (Washington recorded a 49.5% gain). Average income for Arizonans in the top fifth increased $37,798, or 36.6%, more than double nationwide averages, and PAGE TEN second only to Oregon among western states. From these comparisons it may be concluded that all Arizona residents are sharing in recent prosperity. What is the relationship between the income gap and high technology? Is the large income gap a failure of the state’s economic development policies? During the past decade, these policies have been aimed at developing the state’s high-technology sectors that export their products and provide high-paying jobs. Arizona has been very successful at developing high-tech jobs, yet a wide income gap remains. That is not unique to Arizona, however. In fact, states that have developed their high-tech economy also have the largest gaps, as shown in Exhibit 6. It only makes sense that as high-skilled jobs are created, incomes increase at the higher end, making the gap wider! The gap persists if incomes of the lower-skilled population fail to keep up. Closing the income gap (and ensuring that all Arizona residents share in the rewards of the New Economy) requires a two-pronged approach. First, we must continue to create opportunities for better-paying jobs by developing high-skill/knowledge-based jobs. Second, we must ensure that existing residents have the ability to hold those jobs. This means raising the level of preparedness of high school students for the world of work, motivating them to learn, keeping them in school, and demanding a better outcome from public schools. It means providing opportunities for life-long learning, job training, and workforce development programs. It also means ensuring that we have strong research universities that provide cutting edge research and highly educated people. In the information age, human capital is the most important factor. We can continue to import workers from other states to work in newly created knowledge-based jobs— and the income gap will persist. Or, we can give existing residents the knowledge and skills they need to participate in the New Economy, and thereby raise the standard of living for all Arizonans. ■ 1 Pulling Apart: A State-by-State Analysis of Income Trends, Center on Budget and Policy Priorities and the Economic Policy Institute, January, 2000, http://www.cbpp.org/1-18-00sfp.htm. S P O N S O R S Arizona Joint Legislative Budget Committee Arizona Portland Cement Arizona Public Service Company Bank One Arizona CB Richard Ellis Compass Bank City of Tucson Coldwell Banker Success Realty Elliott D. Pollack and Company Jim Click Automotive Team Kaufman and Broad Merrill Lynch Northern Trust Bank of Arizona Pima County Salt River Project Territorial Newspapers Tucson Electric Power Company Tucson Healthcare Council Tucson Newspapers U S WEST Communications U S WEST Dex ARIZONA’S ECONOMY F O R E C A S T Forecasts for Arizona Personal Income ($ mill) percent change Per Capita Personal Income percent change Aggregate Retail Sales ($ mill)* percent change Population (000s, mid-year) percent change Net Migration (000s) Wage & Salary Employment (000s) percent change Goods-Producing percent change Construction percent change Manufacturing percent change Service-Providing percent change Trade (Wholesale & Retail) percent change Services percent change T A B L E S 1999 115,992.1 7.1 23,950.5 3.9 49,514.1 9.3 4,843.0 3.0 98.5 2,164.2 4.1 377.1 1.5 151.1 7.0 214.8 -1.2 1,787.1 4.7 520.4 3.9 662.5 6.1 2000 124,064.3 7.0 24,931.2 4.1 51,651.8 4.3 4,976.3 2.8 85.4 2,233.4 3.2 378.3 0.3 150.0 -0.7 218.2 1.6 1,855.1 3.8 535.4 2.9 696.2 5.1 2001 131,511.8 6.0 25,806.6 3.5 53,580.1 3.7 5,096.1 2.4 74.3 2,285.8 2.3 379.0 0.2 145.1 -3.3 223.7 2.5 1,906.8 2.8 549.4 2.6 722.4 3.8 2002 138,591.1 5.4 26,602.3 3.1 56,245.8 5.0 5,209.7 2.2 71.9 2,336.6 2.2 380.1 0.3 141.4 -2.6 228.4 2.1 1,956.4 2.6 566.5 3.1 744.4 3.0 2003 145,849.0 5.2 27,399.7 3.0 58,944.1 4.8 5,323.0 2.2 73.0 2,391.4 2.3 386.7 1.7 141.6 0.1 234.8 2.8 2,004.8 2.5 581.1 2.6 765.3 2.8 2004 153,784.6 5.4 28,279.3 3.2 61,602.6 4.5 5,438.1 2.2 74.4 2,449.1 2.4 396.4 2.5 144.4 2.0 241.7 2.9 2,052.7 2.4 594.3 2.3 787.1 2.8 2005 162,995.4 6.0 29,338.8 3.7 65,011.5 5.5 5,555.6 2.2 80.0 2,527.2 3.2 407.9 2.9 148.3 2.7 249.2 3.1 2,119.3 3.2 618.5 4.1 815.2 3.6 Forecasts for Phoenix-Mesa Metro Personal Income ($ mill) percent change Per Capita Personal Income percent change Aggregate Retail Sales ($ mill)* percent change Population (000s, mid-year) percent change Net Migration (000s) Wage & Salary Employment (000s) percent change Goods-Producing percent change Construction percent change Manufacturing percent change Service-Providing percent change Trade (Wholesale & Retail) percent change Services percent change 1999 80,676.8 7.2 26,474.0 3.8 34,085.9 8.4 3,047.4 3.2 65.8 1,519.3 4.2 278.3 -0.3 109.0 5.4 164.2 -3.1 1,241.0 5.3 369.1 4.8 484.3 6.1 2000 87,134.3 8.0 27,758.5 4.9 36,038.9 5.7 3,139.0 3.0 61.1 1,572.9 3.5 281.1 1.0 108.5 -0.5 168.6 2.6 1,291.9 4.1 383.8 4.0 503.5 4.0 2001 92,915.4 6.6 28,841.7 3.9 37,187.0 3.2 3,221.6 2.6 51.1 1,611.6 2.5 282.0 0.3 103.8 -4.4 174.3 3.4 1,329.6 2.9 395.5 3.0 519.2 3.1 2002 98,192.6 5.7 29,763.5 3.2 39,249.3 5.5 3,299.1 2.4 45.9 1,642.2 1.9 281.0 -0.4 99.4 -4.2 177.6 1.9 1,361.2 2.4 406.2 2.7 530.3 2.1 2003 103,947.8 5.9 30,802.8 3.5 41,673.1 6.2 3,374.6 2.3 44.2 1,673.0 1.9 283.1 0.7 97.2 -2.2 181.9 2.4 1,389.9 2.1 415.9 2.4 538.6 1.6 2004 109,716.3 5.5 31,799.1 3.2 43,662.4 4.8 3,450.3 2.2 44.3 1,704.2 1.9 288.0 1.7 97.7 0.5 186.2 2.4 1,416.2 1.9 422.7 1.7 547.8 1.7 2005 115,917.6 5.7 32,852.3 3.3 46,186.3 5.8 3,528.4 2.3 46.8 1,745.9 2.4 295.2 2.5 100.2 2.6 191.0 2.5 1,450.7 2.4 434.2 2.7 559.8 2.2 Forecasts for Tucson Metro Area Personal Income ($ mill) percent change Per Capita Personal Income percent change Aggregate Retail Sales ($ mill)* percent change Population (000s, mid-year) percent change Net Migration (000s) Wage & Salary Employment (000s) percent change Goods-Producing percent change Construction percent change Manufacturing percent change Service-Providing percent change Trade (Wholesale & Retail) percent change Services percent change 1999 19,081.9 7.8 22,561.4 5.0 7,778.5 7.1 845.8 2.7 17.1 344.3 5.0 54.5 7.5 21.6 5.8 31.0 10.8 289.8 4.5 72.6 3.1 111.2 5.8 2000 20,482.3 7.3 23,614.3 4.7 8,264.2 6.2 867.4 2.6 16.7 356.2 3.4 55.8 2.4 22.4 4.0 31.7 2.2 300.3 3.6 75.5 4.0 116.2 4.5 2001 21,870.7 6.8 24,674.8 4.5 8,710.1 5.4 886.4 2.2 14.0 365.7 2.7 56.4 1.0 22.6 0.9 31.9 0.7 309.4 3.0 78.1 3.4 120.7 3.9 2002 23,105.1 5.6 25,580.4 3.7 9,153.8 5.1 903.2 1.9 11.8 372.2 1.8 56.6 0.5 22.5 -0.7 32.3 1.2 315.6 2.0 80.1 2.6 123.7 2.5 2003 24,349.5 5.4 26,508.3 3.6 9,570.0 4.5 918.6 1.7 10.2 377.7 1.5 56.8 0.4 22.3 -1.0 32.7 1.2 320.9 1.7 81.5 1.7 126.1 2.0 2004 25,555.0 5.0 27,387.6 3.3 9,949.8 4.0 933.1 1.6 9.3 382.1 1.1 57.2 0.6 22.2 -0.5 33.1 1.1 324.9 1.2 82.3 1.0 128.0 1.5 2005 26,837.7 5.0 28,306.5 3.4 10,395.0 4.5 948.1 1.6 9.8 388.6 1.7 57.8 1.1 22.4 0.9 33.4 1.1 330.8 1.8 84.3 2.4 130.6 2.0 * Aggregate Retail Sales includes retail, food, restaurant & bars and gasoline sales. Source: Economic and Business Research Program, Eller College of Business and Public Administration, The University of Arizona. A R IZO N A’ S ECO N OMY PAGE ELEVEN A R I Z O N A E C O N O M I C YUMA METROPOLITAN REGION Civilian Labor Force, ADES Employment Unemployment Unemployment Rate (%) Employees on Nonagricultural Payrolls, ADES Total Mining Construction Manufacturing Trans., Comm. & Publ. Util. Trade Finance, Ins. & Real Estate Services Government Sales ($000s) ADOR Gross Retail Retail Restaurants & Bars Gasoline, EBR Gallons (000s) ADOT Contracting Value of Construction Contract Awards ($000s) F.W. Dodge Total Residential Building Non-Residential Building Non-Building Number of Dwelling Units Awarded, F.W. Dodge Total One Family Houses MOHAVE-LA PAZ REGION Civilian Labor Force, ADES Employment Unemployment Unemployment Rate (%) Employees on Nonagricultural Payrolls, ADES Total Mining Construction Manufacturing Trans., Comm. & Publ. Util. Trade Finance, Ins. & Real Estate Services Government Sales ($000s) ADOR Gross Retail Retail Restaurants & Bars Gasoline, EBR Gallons (000s) ADOT Contracting Value of Construction Contract Awards ($000s) F.W. Dodge Total Residential Building Non-Residential Building Non-Building Number of Dwelling Units Awarded, F.W. Dodge Total One Family Houses I N D I C A T O R S JAN 2000 % change versus year ago for: most most recent recent month 12-months SEP 99 OCT 99 NOV 99 DEC 99 75,950 50,600 25,350 33.4 70,175 51,700 18,475 26.3 68,175 52,925 15,250 22.4 64,500 52,350 12,150 18.8 ... ... ... ... 2.2 3.8 -4.1 -6.2 8.1 8.7 6.6 -1.9 41,225 n/a 2,850 2,325 1,725 11,025 1,175 7,725 14,400 42,350 n/a 2,900 2,325 1,750 11,450 1,250 7,850 14,825 42,925 n/a 2,900 2,350 1,850 11,650 1,275 8,000 14,900 43,400 n/a 2,925 2,400 1,850 12,250 1,300 8,275 14,400 ... ... ... ... ... ... ... ... ... 1.9 n/a 14.7 6.7 -2.6 0.4 2.0 -0.3 2.1 8.1 n/a 13.4 9.5 0.8 2.1 1.9 -1.8 21.0 72,153 56,097 7,382 8,674 7,423 14,634 82,657 64,634 8,636 9,387 7,702 15,255 90,326 71,371 8,733 10,222 8,186 16,104 132,662 110,653 9,858 12,151 9,223 16,104 ... ... ... ... ... ... 23.9 25.2 3.3 32.5 -4.2 4.2 9.0 7.8 8.2 20.1 10.3 1.6 13,472 5,328 5,961 2,183 22,102 8,673 11,149 2,280 9,127 5,011 2,290 1,826 9,363 5,358 1,566 2,439 9,677 4,659 4,660 358 -14.7 -33.1 86.4 -80.9 -13.3 -13.5 -16.9 -7.5 66 66 144 64 64 60 63 63 61 61 -19.7 -19.7 2.4 -6.5 74,350 71,200 3,150 4.2 73,825 70,925 2,900 3.9 74,175 71,350 2,825 3.8 74,100 71,100 3,000 4.0 ... ... ... ... 5.9 6.1 0.0 -5.5 7.7 7.8 5.2 -2.4 42,825 n/a 3,650 3,575 2,050 13,075 1,475 10,575 8,250 43,125 n/a 3,550 3,625 2,025 13,225 1,525 10,825 8,200 43,375 n/a 3,600 3,625 2,025 13,400 1,525 10,700 8,350 43,700 n/a 3,650 3,775 2,025 13,400 1,525 10,700 8,475 ... ... ... ... ... ... ... ... ... 4.2 n/a 9.8 4.1 -2.4 0.0 3.4 6.2 8.7 3.0 n/a 8.1 3.2 -1.5 3.3 0.6 3.6 1.5 90,934 67,475 11,572 11,887 10,172 22,161 95,972 72,166 12,235 11,571 9,494 21,949 98,645 73,835 12,030 12,780 10,234 24,833 121,254 94,623 12,408 14,223 10,795 31,951 ... ... ... ... ... ... 18.0 13.4 16.4 64.3 18.8 25.9 10.8 9.3 10.3 21.2 10.6 20.6 57,097 15,369 3,216 38,512 56,090 13,984 7,685 34,421 19,888 14,615 5,273 0 28,841 19,516 8,871 454 24,379 18,651 909 4,819 8.2 44.2 -84.5 29.3 -3.5 13.8 -54.8 26.9 160 160 143 141 147 147 194 182 391 123 187.5 -6.8 19.8 6.3 See notes at bottom of Arizona - Quarterly table. PAGE TWELVE A RI ZO NA’S EC O NO M Y A R I Z O N A COCHISE-SANTA CRUZ REGION Civilian Labor Force, ADES Employment Unemployment Unemployment Rate (%) Employees on Nonagricultural Payrolls, ADES Total Mining Construction Manufacturing Trans., Comm. & Publ. Util. Trade Finance, Ins. & Real Estate Services Government Sales ($000s) ADOR Gross Retail Retail Restaurants & Bars Gasoline, EBR Gallons (000s) ADOT Contracting Value of Construction Contract Awards ($000s) F.W. Dodge Total Residential Building Non-Residential Building Non-Building Number of Dwelling Units Awarded, F.W. Dodge Total One Family Houses GILA-GRAHAM-GREENLEE REGION Civilian Labor Force, ADES Employment Unemployment Unemployment Rate (%) Employees on Nonagricultural Payrolls, ADES Total Mining Construction Manufacturing Trans., Comm. & Publ. Util. Trade Finance, Ins. & Real Estate Services Government Sales ($000s) ADOR Gross Retail Retail Restaurants & Bars Gasoline, EBR Gallons (000s) ADOT Contracting Value of Construction Contract Awards ($000s) F.W. Dodge Total Residential Building Non-Residential Building Non-Building Number of Dwelling Units Awarded, F.W. Dodge Total One Family Houses E C O N O M I C I N D I C A T O R S JAN 2000 % change versus year ago for: most most recent recent month 12-months SEP 99 OCT 99 NOV 99 DEC 99 57,700 51,775 5,925 10.3 56,450 51,575 4,875 8.6 56,375 52,575 3,800 6.7 56,250 52,525 3,725 6.6 ... ... ... ... 8.5 10.4 -12.4 -19.2 4.3 6.0 -12.0 -15.7 43,775 n/a 2,600 2,425 2,350 11,425 1,025 9,875 14,075 44,050 n/a 2,625 2,450 2,350 11,725 1,025 10,025 13,850 44,950 n/a 2,675 2,375 2,450 12,375 1,025 10,150 13,900 45,425 n/a 2,675 2,350 2,475 12,750 1,025 10,225 13,925 ... ... ... ... ... ... ... ... ... 9.8 n/a 28.9 5.6 3.1 11.1 2.5 9.7 8.2 4.0 n/a 15.7 8.3 1.8 1.2 -0.6 6.0 3.4 77,350 58,838 8,301 10,211 8,738 17,634 80,528 60,191 8,987 11,350 9,312 16,290 82,814 64,555 8,789 9,470 7,584 21,934 87,794 68,739 10,051 9,004 6,834 20,770 ... ... ... ... ... ... -6.6 -9.3 9.3 0.1 -27.6 42.7 9.1 4.3 7.7 50.9 37.5 34.0 12,429 7,025 1,045 4,359 34,889 7,372 22,023 5,494 28,028 5,064 3,859 19,105 9,765 5,892 1,643 2,230 10,086 6,191 3,190 705 -69.1 -52.4 3.8 -95.7 -0.3 -12.1 -4.6 26.9 81 81 76 76 61 57 68 66 58 56 -69.1 -39.1 -9.8 -2.5 35,300 32,775 2,525 7.2 34,700 32,425 2,275 6.6 34,750 32,575 2,175 6.3 34,550 32,300 2,250 6.5 ... ... ... ... 4.8 6.2 -11.8 -15.8 3.2 3.9 -5.1 -7.9 26,475 n/a 2,000 n/a 775 5,925 n/a 4,550 8,050 26,450 n/a 2,025 n/a 750 6,050 n/a 4,500 7,950 26,575 n/a 2,050 n/a 750 6,175 n/a 4,500 7,925 26,550 n/a 2,025 n/a 775 6,075 n/a 4,600 7,925 ... ... ... ... ... ... ... ... ... 5.0 n/a 2.5 n/a -6.1 7.0 n/a 3.4 12.0 2.0 n/a 8.7 n/a -4.7 3.0 n/a 4.6 1.5 42,791 32,283 5,352 5,156 4,412 3,203 43,000 32,507 4,979 5,514 4,524 11,243 43,701 33,384 5,024 5,293 4,239 12,810 50,043 40,378 4,861 4,804 3,646 12,510 ... ... ... ... ... ... 7.2 7.0 4.0 12.2 -18.8 56.9 4.9 3.1 3.0 22.0 10.0 -18.0 11,490 5,268 1,815 4,407 12,698 6,164 2,326 4,208 8,454 4,468 0 3,986 6,479 6,330 149 0 7,970 4,768 141 3,061 88.8 33.3 ... 375.3 19.9 11.8 -19.8 114.9 42 38 43 43 38 34 97 45 39 39 21.9 21.9 18.2 4.5 See notes at bottom of Arizona - Quarterly table. AR IZON A ’S ECON O MY PAGE THIRTEEN A R I Z O N A APACHE-NAVAJO REGION Civilian Labor Force, ADES Employment Unemployment Unemployment Rate (%) Employees on Nonagricultural Payrolls, ADES Total Mining Construction Manufacturing Trans., Comm. & Publ. Util. Trade Finance, Ins. & Real Estate Services Government Sales ($000s) ADOR Gross Retail Retail Restaurants & Bars Gasoline, EBR Gallons (000s) ADOT Contracting Value of Construction Contract Awards ($000s) F.W. Dodge Total Residential Building Non-Residential Building Non-Building Number of Dwelling Units Awarded, F.W. Dodge Total One Family Houses COCONINO-YAVAPAI REGION Civilian Labor Force, ADES Employment Unemployment Unemployment Rate (%) Employees on Nonagricultural Payrolls, ADES Total Mining Construction Manufacturing Trans., Comm. & Publ. Util. Trade Finance, Ins. & Real Estate Services Government Sales ($000s) ADOR Gross Retail Retail Restaurants & Bars Gasoline, EBR Gallons (000s) ADOT Contracting Value of Construction Contract Awards ($000s) F.W. Dodge Total Residential Building Non-Residential Building Non-Building Number of Dwelling Units Awarded, F.W. Dodge Total One Family Houses E C O N O M I C I N D I C A T O R S JAN 2000 % change versus year ago for: most most recent recent month 12-months SEP 99 OCT 99 NOV 99 DEC 99 51,350 45,500 5,850 11.4 50,050 44,650 5,400 10.8 49,500 44,175 5,325 10.8 49,475 43,625 5,850 11.8 ... ... ... ... -1.8 0.5 -15.8 -14.3 0.7 2.1 -7.8 -8.5 43,975 n/a 2,000 1,500 2,500 7,900 1,175 7,400 20,550 43,750 n/a 2,000 1,500 2,550 7,825 1,050 7,250 20,650 43,325 n/a 1,925 1,475 2,550 7,750 1,075 7,025 20,600 43,075 n/a 1,875 1,475 2,525 7,725 1,075 6,925 20,550 ... ... ... ... ... ... ... ... ... 0.2 n/a 0.0 -3.3 2.0 3.0 -2.3 5.3 -2.1 0.3 n/a -1.0 1.1 2.2 4.0 -2.7 3.0 -1.9 70,536 54,477 6,237 9,822 8,405 13,896 100,013 85,226 5,599 9,188 7,539 12,340 63,701 48,825 4,996 9,880 7,912 14,194 91,196 76,032 4,758 10,406 7,899 13,902 ... ... ... ... ... ... 47.4 45.6 10.1 96.4 42.0 76.3 19.5 17.7 3.7 47.0 33.1 23.9 57,713 13,639 22,119 21,955 16,264 5,720 5,774 4,770 24,212 13,966 8,421 1,825 62,378 6,964 52,160 3,254 13,058 12,040 188 830 133.8 259.2 -90.6 257.8 73.8 70.4 102.2 37.7 132 132 61 61 136 84 55 55 100 100 222.6 222.6 60.9 70.3 134,150 128,500 5,650 4.2 132,625 127,725 4,900 3.7 131,900 126,775 5,125 3.9 132,875 127,050 5,825 4.4 ... ... ... ... 6.8 7.1 1.3 -5.1 5.3 6.0 -7.2 -11.9 107,600 1,075 7,425 6,325 3,425 27,550 3,350 30,075 28,375 108,250 1,025 7,175 6,300 3,450 27,450 3,275 30,150 29,425 107,750 1,000 7,125 6,275 3,425 27,225 3,300 29,875 29,525 106,775 1,000 7,050 6,275 3,350 27,000 3,350 29,650 29,100 ... ... ... ... ... ... ... ... ... 7.8 0.0 9.3 -2.7 6.3 4.1 4.7 7.8 14.8 6.3 7.1 6.7 -0.1 3.3 4.6 5.7 7.8 8.3 203,462 145,363 37,374 20,725 17,735 60,532 200,037 143,185 35,673 21,179 17,377 57,664 218,412 146,273 51,128 21,011 16,827 53,238 228,361 177,824 29,877 20,660 15,681 67,561 ... ... ... ... ... ... 30.4 28.8 15.5 85.4 34.1 44.1 14.9 11.9 11.9 51.5 37.0 19.3 45,131 33,787 3,356 7,988 62,213 21,949 11,245 29,019 31,937 17,970 8,320 5,647 37,085 24,782 3,055 9,248 68,608 30,826 13,337 24,445 81.8 32.9 111.5 196.4 -5.5 -12.4 -5.6 17.0 310 240 218 205 178 174 214 206 329 203 72.3 19.4 -4.6 4.1 See notes at bottom of Arizona - Quarterly table. PAGE FOURTEEN ARIZONA’S ECONOMY A R I Z O N A E C O N O M I C PHOENIX-MESA METROPOLITAN REGION (MARICOPA AND PINAL) Civilian Labor Force (000s) ADES Employment Unemployment Unemployment Rate, Seas. Adj.(%) Employees on Nonagricultural Payrolls (000s) ADES Total Mining Construction Manufacturing Durable Nondurable Trans., Comm. & Publ. Util. Trade Wholesale Retail Finance, Ins. & Real Estate Services Government Sales ($000s) ADOR Aggregate Retail Sales Retail Food, EBR Restaurants & Bars Gasoline, EBR Contracting Value of Construction Contract Awards ($000s) F.W. Dodge Total Awards Residential Building Non-Residential Building Non-Building New Housing Units Authorized, Census C-40 Total Units Single Family Units 2-4 Unit Structures 5-plus Unit Structures Housing Sales and Prices, ARMLS Total Sales ($000s) Total Units Average Price ($) Phoenix Skyharbor International Airport, PSIA Total Passengers Total Aircraft Movements I N D I C A T O R S JAN 2000 SEP 99 OCT 99 NOV 99 DEC 99 1,605.9 1,556.1 49.8 2.7 1,601.9 1,555.6 46.3 2.8 1,609.3 1,565.6 43.7 2.8 1,614.6 1,570.1 44.5 2.9 ... ... ... ... 2.9 2.7 7.7 0.0 5.6 5.4 13.7 11.4 1,513.8 2.9 115.4 170.2 130.7 39.5 80.0 364.9 92.5 272.4 124.3 466.5 189.6 1,529.1 2.9 115.8 170.3 130.7 39.6 80.8 368.8 92.0 276.8 125.6 471.0 193.9 1,543.0 3.0 117.0 169.8 130.4 39.4 81.4 375.4 92.3 283.1 126.3 475.9 194.2 1,556.5 3.0 116.2 170.2 130.8 39.4 81.8 383.6 92.6 291.0 127.3 479.8 194.6 ... ... ... ... ... ... ... ... ... ... ... ... ... 2.7 -46.4 5.3 -0.8 -0.4 -2.0 4.3 3.7 2.3 4.1 3.8 3.0 1.6 3.3 -24.4 8.2 0.1 0.2 -0.5 6.6 3.7 4.1 3.5 6.0 2.7 2.0 2,771,949 1,998,398 333,307 309,479 130,765 641,118 2,760,800 1,931,822 346,066 338,676 144,236 657,778 2,962,466 2,142,178 352,059 324,733 143,496 644,504 3,601,968 2,730,298 354,655 356,920 160,095 695,051 ... ... ... ... ... ... 10.4 11.1 -5.4 15.2 31.9 2.0 8.7 10.5 -4.3 9.2 16.8 10.8 646,713 436,707 142,296 67,710 549,427 342,959 151,545 54,923 720,095 400,880 137,228 181,987 623,409 439,590 130,187 53,632 705,463 412,321 212,051 81,091 -11.3 -21.8 32.3 -24.4 -12.7 -3.2 -31.1 -15.0 3,930 3,050 58 822 2,900 2,392 31 477 3,243 2,306 37 900 3,572 2,501 42 1,029 ... ... ... ... -6.9 -10.8 61.5 2.5 2.2 5.4 10.1 -9.1 654,891 4,212 155,482 759,417 4,939 153,759 601,433 3,807 157,981 728,080 4,477 162,627 ... ... ... 5.3 -3.4 9.0 16.6 9.6 6.3 2,527,351 45,269 2,870,923 48,929 2,933,337 47,217 2,844,390 49,305 ... ... 8.7 6.1 5.7 4.3 PHOENIX-MESA METROPOLITAN REGION (MARICOPA AND PINAL) - QUARTERLY DATA Demographics & Vital Statistics (000s, seas adj) ADHS & EBR Population Natural Increase Births Deaths Net Migration Personal Income by Source ($mil, SAAR) EBR Total Personal Income Earnings by Place of Work Less: Contributions for Social Insurance Plus: Adjustment for Residence Plus: Dividends, Interest & Rents Plus: Transfer Payments Per Capita Personal Income ($, SAAR) EBR See notes at bottom of Arizona - Quarterly table. ARIZONA’S ECONOMY % change versus year ago for: most most recent recent month 12-months % change versus year ago for: most most recent recent quarter 4-quarters IV 98 I 99 II 99 III 99 IV 99 2,988.3 7.2 12.8 5.6 17.7 3,012.2 7.4 13.1 5.7 16.5 3,035.5 7.5 13.2 5.8 15.8 3,058.5 7.5 13.4 5.8 15.6 3,081.6 7.5 13.4 5.9 15.5 3.1 4.9 5.0 5.1 -12.3 3.2 6.3 6.2 6.0 -11.2 77,273 58,658 4,077 -165 12,199 10,658 25,858 78,490 59,835 4,143 -167 12,194 10,771 26,057 79,853 60,943 4,207 -164 12,327 10,956 26,307 81,343 62,109 4,275 -163 12,520 11,151 26,595 83,021 63,375 4,349 -163 12,799 11,358 26,941 7.4 8.0 6.7 1.0 4.9 6.6 4.2 7.2 8.2 6.7 0.4 3.3 6.1 3.8 PA GE F IF TE EN A R I Z O N A E C O N O M I C TUCSON METROPOLITAN REGION (PIMA) - QUARTERLY DATA Civilian Labor Force (000s) ADES Employment Unemployment Unemployment Rate, Seas. Adj.(%) Employees on Nonagricultural Payrolls (000s) ADES Total Mining Construction Manufacturing Durable Nondurable Trans., Comm. & Publ. Util. Trade Wholesale Retail Finance, Ins. & Real Estate Services Government Sales ($000s) ADOR Aggregate Retail Sales Retail Food, EBR Restaurants & Bars Gasoline, EBR Contracting Value of Construction Contract Awards ($000s) F.W. Dodge Total Awards Residential Building Non-Residential Building Non-Building New Housing Units Authorized, Census C-40 adjusted by EBR Total Units Single Family Units 2-5-plus Unit Structures Housing Sales and Prices, TAR Total Sales ($000s) Total Units Average Price ($) Tucson International Airport, TAA Total Passengers Total Aircraft Movements I N D I C A T O R S JAN 2000 SEP 99 OCT 99 NOV 99 DEC 99 402.5 389.1 13.4 3.0 405.8 392.4 13.4 3.2 410.0 397.1 12.9 3.2 410.1 396.6 13.5 3.4 ... ... ... ... 6.5 5.5 50.2 36.0 6.7 6.4 15.9 10.6 341.0 1.9 22.6 30.7 25.0 5.7 14.1 70.3 11.0 59.3 13.5 111.5 76.4 347.6 1.9 22.5 30.9 25.2 5.7 13.9 71.3 11.0 60.3 13.7 113.2 80.2 353.0 1.9 22.5 32.1 26.4 5.7 14.0 73.2 11.0 62.2 13.8 114.2 81.3 354.4 1.9 22.6 32.2 26.5 5.7 14.1 74.5 11.1 63.4 14.1 114.9 80.1 ... ... ... ... ... ... ... ... ... ... ... ... ... 5.3 -9.5 8.7 9.9 13.2 -3.4 3.7 1.8 -0.9 2.3 2.9 5.0 7.7 4.1 -7.7 9.7 4.7 5.9 -0.3 1.6 2.0 0.8 2.2 3.3 4.4 5.0 626,691 433,730 83,894 73,429 35,638 118,901 622,438 417,112 87,106 78,805 39,415 118,368 674,310 475,786 88,614 71,031 38,879 117,332 838,075 618,169 89,268 82,849 47,789 137,457 ... ... ... ... ... ... 11.7 12.7 -2.9 11.1 36.5 25.3 8.0 9.2 -1.8 5.9 23.5 21.3 127,728 58,297 61,160 8,271 81,615 49,100 19,982 12,533 129,423 41,439 69,889 18,095 120,116 70,577 16,859 32,680 126,500 69,102 33,525 23,873 4.3 -0.1 51.1 -20.3 -3.7 -19.0 9.8 64.8 732 624 108 639 511 128 423 360 63 903 522 381 ... ... ... 30.7 -0.7 130.6 3.0 -2.1 30.2 123,510 884 139,718 125,791 881 142,782 114,234 793 144,053 119,866 796 150,585 ... ... ... 0.6 -5.7 6.6 20.3 12.2 7.3 254,945 20,533 300,908 23,221 302,342 22,780 295,796 23,629 271,852 24,310 -3.9 -0.3 0.6 4.1 TUCSON METROPOLITAN REGION (PIMA) - QUARTERLY DATA Demographics & Vital Statistics (000s, seas adj) ADHS & EBR Population Natural Increase Births Deaths Net Migration Personal Income by Source ($mil, SAAR) EBR Total Personal Income Earnings by Place of Work Less: Contributions for Social Insurance Plus: Adjustment for Residence Plus: Dividends, Interest & Rents Plus: Transfer Payments Per Capita Personal Income ($, SAAR) EBR % change versus year ago for: most most recent recent month 12-months % change versus year ago for: most most recent recent quarter 4-quarters IV 98 I 99 II 99 III 99 IV 99 832.3 1.1 2.9 1.7 4.8 837.7 1.2 2.9 1.7 4.2 842.9 1.2 2.9 1.7 4.0 848.3 1.2 2.9 1.7 4.2 853.8 1.2 2.9 1.7 4.3 2.6 5.1 2.4 0.5 -10.5 2.7 6.7 2.4 -0.3 -19.4 18,218 11,455 809 211 3,879 3,482 21,888 18,563 11,735 827 220 3,915 3,521 22,160 18,907 11,982 844 224 3,970 3,575 22,430 19,253 12,218 859 228 4,033 3,632 22,697 19,605 12,441 874 234 4,110 3,694 22,962 7.6 8.6 8.1 10.9 5.9 6.1 4.9 7.8 9.3 8.6 12.2 5.3 5.7 5.0 See notes at bottom of Arizona - Quarterly table. PA GE S IX TE EN AR I ZO NA ’S EC ONO M Y A R I Z O N A E C O N O M I C ARIZONA MONTHLY DATA Civilian Labor Force (000s) ADES Employment Unemployment Unemployment Rate, Seas. Adj. (%) Employees on Nonagricultural Payrolls (000s) ADES Total Mining Construction Manufacturing Durable Nondurable Trans., Comm. & Publ. Util. Transportation Trade Wholesale Retail Finance, Ins. & Real Estate Services Government Federal State & Local Schools Hours Worked Per Week, Manufacturing, ADES Average Hourly Earnings ($) ADES Copper Mining Construction Manufacturing Utilities Retail Trade Wholesale Trade Sales ($000s) ADOR Aggregate Retail Sales Retail Food, EBR Restaurants & Bars Gasoline, EBR Gallons (000s) ADOT Utilities Communications Amusements Rentals - Personal Property Contracting Mining - Metal, Oil & Gas Hotel/Motel Value of Construction Contract Awards ($000s) F.W. Dodge Total Awards Residential Building Non-Residential Building Non-Building New Housing Units Authorized, Census C-40 Total Units Single Family Units 2-4 Unit Structures 5-plus Unit Structures Bankruptcy Filings, U.S. Bankruptcy Court Total Chapter 7 Chapter 11 Chapter 13 I N D I C A T O R S JAN 2000 % change versus year ago for: most most recent recent month 12-months SEP 99 OCT 99 NOV 99 DEC 99 2,437.2 2,325.5 111.7 4.0 2,425.5 2,327.0 98.5 4.0 2,434.1 2,343.0 91.1 4.0 2,436.4 2,345.6 90.8 4.1 ... ... ... ... 3.8 3.7 6.2 0.0 5.7 5.7 7.2 4.3 2,164.6 9.8 159.5 218.8 168.1 50.7 107.1 69.1 513.5 114.5 399.0 147.0 651.7 357.2 44.1 313.1 170.3 40.6 2,189.3 9.9 159.6 219.1 168.3 50.8 107.8 69.6 519.9 114.4 405.5 148.5 656.7 367.8 43.8 324.0 179.2 40.7 2,209.2 9.9 160.9 219.6 169.1 50.5 108.7 70.1 528.9 115.1 413.8 149.6 661.8 369.8 43.4 326.4 182.4 40.4 2,224.1 9.8 160.0 220.1 169.4 50.7 109.3 70.6 538.8 115.8 423.0 150.6 666.9 368.6 44.4 324.2 180.5 40.3 ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 3.4 -22.2 5.9 0.6 1.4 -1.9 3.9 3.4 3.5 2.4 3.8 4.7 3.1 4.9 -1.3 5.8 7.4 1.0 3.5 -12.7 8.8 0.7 1.0 -0.3 5.2 5.9 3.5 3.7 3.5 5.2 3.4 2.8 0.2 3.2 3.8 -0.1 20.34 14.48 12.64 18.07 11.72 13.64 20.26 14.47 12.63 17.77 11.64 13.45 20.04 14.45 12.71 17.52 11.57 13.42 19.54 14.63 12.77 17.45 11.37 13.69 ... ... ... ... ... ... 14.7 1.7 2.3 -2.9 -1.5 2.7 5.1 -0.5 4.0 0.9 0.5 1.4 4,059,843 2,846,661 521,178 459,126 232,878 199,280 539,935 195,413 42,764 279,170 892,079 75,544 119,384 4,093,401 2,806,843 541,129 493,590 251,839 206,629 416,214 194,321 68,074 275,909 910,887 76,290 156,757 4,344,202 3,056,207 550,500 486,464 251,031 201,034 430,062 216,483 62,485 298,275 904,949 49,270 163,849 5,261,990 3,916,716 554,559 511,582 279,133 211,866 395,288 193,735 58,470 289,198 995,306 45,816 115,377 ... ... ... ... ... ... ... ... ... ... ... ... ... 13.0 12.5 5.7 14.0 36.9 -1.0 5.2 9.2 9.8 7.5 9.5 -36.9 12.3 10.2 10.2 6.8 8.7 22.6 11.9 2.6 14.4 9.3 1.8 12.8 -17.0 6.5 971,773 575,420 240,968 155,385 835,298 455,921 231,729 147,648 971,164 503,413 235,280 232,471 897,436 579,009 214,490 103,937 965,741 558,558 268,001 139,182 -6.3 -15.3 32.5 -17.4 -9.5 -4.6 -24.2 -0.3 5,162 4,188 86 888 4,011 3,385 70 556 4,125 3,109 65 951 4,843 3,439 89 1,315 ... ... ... ... -0.5 -6.7 107.0 15.6 4.0 5.9 10.3 -4.5 1,792 1,434 14 344 1,776 1,412 18 346 1,779 1,338 104 337 ... ... ... ... ... ... ... ... -2.2 -11.7 550.0 17.8 -6.7 -6.9 -0.3 -6.4 See notes at bottom of Arizona - Quarterly table. ARIZONA’S ECONOMY PAGE SEVENTEEN A R I Z O N A E C O N O M I C ARIZONA QUARTERLY DATA Demographics & Vital Statistics (000s, seas adj) ADHS & EBR Population Natural Increase Births Deaths Net Migration Personal Income Derivation ($mil, SAAR) EBR Total Personal Income Earnings by Place of Work Less: Contributions for Social Insurance Plus: Adjustment for Residence Plus: Dividends, Interest & Rents Plus: Transfer Payments Components of Earnings ($mil, SAAR) BEA Wages and Salaries Other Labor Income Proprietor’s Income Farm Nonfarm Per Capita Personal Income ($, SAAR) EBR Average Wage Per Employee, Annual Rate ($) EBR I N D I C A T O R S IV 98 I 99 II 99 III 99 IV 99 4,754.3 10.6 20.1 9.5 24.9 4,789.8 10.0 20.1 10.1 25.5 4,825.3 10.3 20.0 9.6 25.2 4,860.3 10.2 19.9 9.8 24.3 4,894.3 10.2 20.0 9.9 23.5 2.9 -4.4 -0.5 3.8 -5.6 3.0 0.8 2.6 4.6 1.9 112,303 80,772 5,622 298 18,724 18,132 113,008 81,267 5,666 298 18,559 18,550 115,035 82,902 5,763 300 18,834 18,761 116,385 83,981 5,827 302 18,921 19,008 119,540 86,270 5,962 305 19,612 19,316 6.4 6.8 6.0 2.4 4.7 6.5 7.1 8.1 7.1 6.9 4.0 5.9 66,629 6,135 7,987 416 7,571 23,622 31,114 65,593 5,963 8,204 419 7,785 23,594 30,425 68,891 6,259 8,428 391 8,037 23,840 31,679 70,523 6,360 8,591 321 8,270 23,946 ... ... ... ... ... ... 24,424 ... 8.9 6.1 11.8 8.4 12.0 3.4 6.0 9.3 5.7 10.3 11.5 10.3 4.0 5.6 TRAVEL AND TOURISM - MONTHLY DATA AUG 99 Visits to Parks & Other Recreational Areas, ADOT, NPS & ASPB Northern Arizona Historical Scenic Water Based Recreation Southern Arizona Historical Scenic Water Based Recreation International Border Crossings, USINS & USCS U.S. Citizens Aliens Vehicles SEP 99 OCT 99 NOV 99 DEC 99 Sources and abbreviations: ADES: Arizona Department of Economic Security ADHS: Arizona Department of Health Services ADOR: Arizona Department of Revenue ADOT: Arizona Department of Transportation ARMLS: Arizona Regional Multiple Listing Service ASBD: Arizona State Banking Department ASPB: Arizona State Parks Board ASU: Arizona State University, College of Business, Research Centers PAGE EIGHTEEN % change versus year ago for: most most recent recent month 12-months 2,508,480 182,235 803,110 1,523,135 149,928 24,968 84,779 40,181 1,976,923 171,514 649,705 1,155,704 148,152 26,157 90,573 31,422 1,724,053 161,514 571,487 991,052 206,403 39,449 131,829 35,125 1,259,076 104,133 302,834 852,109 212,423 41,643 146,458 24,322 890,306 69,620 250,992 569,694 200,249 44,083 146,034 10,132 17.4 -10.2 9.8 26.0 16.9 -3.4 28.3 17.9 2.5 -1.8 0.9 4.0 -2.3 -2.4 -4.3 6.8 740,751 1,861,796 808,392 755,654 1,922,220 917,545 726,449 2,004,215 879,493 775,423 2,019,873 855,098 820,408 2,306,446 ... 2.4 4.3 4.9 5.3 1.6 6.0 MEASURES OF INFLATION AND PRICES - MONTHLY DATA Consumer Price Index (1982-1984=100) BLS U.S. - All Urban U.S. - Wage Earners % change versus year ago for: most most recent recent quarter 4-quarters SEP 99 OCT 99 NOV 99 DEC 99 167.9 164.7 168.2 165.0 168.3 165.1 168.3 165.1 BEA: Bureau of Economic Analysis, U.S. Department of Commerce BLS: Bureau of Labor Statistics, U.S. Department of Labor Census C-40, Bureau of the Census, U.S. Department of Commerce EBR: Economic & Business Research Program, The University of Arizona F.W. Dodge, Division of McGraw Hill Information Systems Co. (proprietary data provided by special permission) NPS: National Park Service, U.S. Department of the Interior JAN 2000 168.7 165.5 % change versus year ago for: most most recent recent month months 2.7 2.8 2.3 2.3 NSCCC: Nogales-Santa Cruz Chamber of Commerce PSIA: Phoenix Skyharbor International Airport SAAR: Seasonally adjusted at annual rates TAA: Tucson Airport Authority TAR: Tucson Association of Realtors USINS: U.S. Immigration & Naturalization Service, U.S. Department of Justice U.S. Bankruptcy Court, District of Arizona USCS: U.S. Customs Service, U.S. Department of the Treasury ARIZONA’S ECONOMY A R I Z O N A E C O N O M I C I N D I C A T O R S MEASURES OF INFLATION AND PRICES -QUARTERLY DATA Consumer Price index (1982-84=100) ASU & BLS Metropolitan Phoenix* Western Region (U.S.) U.S. - All Urban Consumers U.S. - Urban Wage Earners Price Indexes (1992=100) BEA Gross Domestic Product Personal Consumption Expenditures % change versus year ago for: most most recent recent quarter 4-quarters IV 98 I 99 II 99 III 99 IV 99 181.5 165.8 164.0 160.7 n/a 167.3 164.6 161.2 n/a 168.3 166.2 162.8 n/a 170.0 167.2 163.9 n/a 170.5 168.3 165.1 2.3 2.8 2.6 2.7 3.0 2.7 2.2 2.2 103.3 103.1 103.8 103.4 104.1 104.0 104.4 104.5 104.7 104.8 1.3 1.7 1.3 1.5 *discontinued. 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