MARICOPA COUNTY RISK MANAGEMENT ANNUAL REPORT FISCAL YEAR 2003-04 TABLE OF CONTENTS I. EXECUTIVE SUMMARY II. CLAIMS DIVISION III. SAFETY DIVISION IV. ENVIRONMENTAL DIVISION V. ADMINISTRATIVE DIVISION VI. STATISTICS AND COVERAGE RISK MANAGEMENT ANNUAL REPORT EXECUTIVE SUMMARY Presented herein is the Maricopa County Risk Management Annual Report, for the fiscal year July 1, 2003 to June 30, 2004. This report contains summaries of the fiscal year’s losses and costs for Maricopa County’s auto liability, auto physical damage, general liability, medical malpractice, property, workers’ compensation, and unemployment exposures. This report, along with ongoing quarterly reports to County departments during the year, are intended to assist departments in recognizing the nature and extent of their losses, and to lead departments to consider implementation of effective loss control and prevention programs. Structure and Mission On June 30, 2004, the Risk Management Department completed its 23rd year administering the County’s self-insurance program. Risk Management’s mission statement is, “Provide loss prevention and control and insurance and claims management services for Maricopa County Government, so they can reduce or eliminate their losses.” Its vision is to be recognized as a leader, and to be relied upon for a Countywide risk management philosophy, culture and direction. Risk Management’s primary activities are: • • • • • • • • • Risk consulting Insurance procurement above self-insured retention levels Maricopa County Self-Insured Trust Fund management and financing Administration of and monitoring third party administrators’ adjusting of workers’ compensation and unemployment claims Investigation and disposition of casualty claims and lawsuits Safety training, reporting and compliance Loss control programs Environmental investigation, remediation and reporting Contractual indemnification and insurance requirement language drafting and review The Risk Management Department is divided into three operating divisions, Claims, Safety and Environmental, and one Administration division. Highlights for each division are contained in this report. The staff strives to accomplish its mission with assistance and direction from the Maricopa County Board of Supervisors, Maricopa County Self-Insured Trust Fund Board of Trustees, and Office of the County Attorney. The Risk Manager reports to the Chief Financial Officer of Maricopa County. I-1 Self-Insured Trust Fund Arizona law (ARS § 11-981) authorizes Maricopa County to self-insure, procure insurance from any insurer authorized by the State of Arizona Department of Insurance, or both. Insurance (defined in Title 20 Arizona Revised Statutes) includes, but is not limited to, auto liability, auto physical damage, general liability, medical malpractice, property, workers’ compensation, and unemployment insurance. Upon establishment of a self-insurance program, Maricopa County is required to designate a Trust Administrator (Risk Manager), and establish a Trust. The Trust is funded by an allocation of funds from General Fund and Non-General Fund departments and Special Districts, or such other funding techniques permitted by state statute and authorized by the Trust’s Board of Trustees. A Board of Trustees manages and directs the Trust’s activities and affairs. Trustees must be United States citizens and residents of Maricopa County, and are appointed by the Maricopa County Board of Supervisors (BOS) and County Administrative Officer. During FY03-04, the following individuals were members of the Board of Trustees: Trustee District/Appointment Trustee BOS District One BOS District Two BOS District Three BOS District Four BOS District Five BOS Chairman County Administrator Michael Liburdi Joel Sterrett Donald (Dutch) Baker David Tierney, Chairman Peter Moraga BOS Chairman Tom Manos FY03-04 Results Maricopa County enjoyed very good results this fiscal year in the risk/exposure area. Total claim costs were down for this fiscal year, though a percentage reduction would be misleading since the figures do not include Incurred But Not Reported (IBNR) claims, which will affect the ultimate total. A truer picture of fiscal year results is the Cost of Risk. Although Risk Management’s costs increased $2,421,446 (12.7%), due primarily to the increased costs of insurance premiums, the Cost of Risk (Risk Management’s costs compared to projected* total County expenditures) was a very good 0.9%. In addition, the County realized $1,002,597 in net savings during the year through the use of in-network medical providers, and recovered $306,777 through subrogation efforts (the Claims and Safety divisions, and our Third Party Administrator for Workers’ Compensation) and collections from our excess insurance coverage. These positive results need to be viewed in light of the County’s growth in the number of people served within the County and in services rendered. Maricopa County continues to be one of the fastest growing counties in the nation with a population over 3.4 million. It is the 4th most populous County in the United States and is larger in population than 21 states, and larger geographically than 7 states. The County enjoyed a robust growth rate of 2.9% or 101,619 more people last year. Such size and growth, while economically positive, could I-2 result in an increase in the number of claims. However, Maricopa County experienced a decrease in claims occurring in this fiscal year compared to last fiscal year. Risk Management’s emphasis on a strong proactive loss prevention and safety program is certainly a material factor in this reduction in claims. The number of Maricopa County employees varies from month to month. For FY02-03 and FY0304, the numbers of actual budgeted positions were 15,789 and 16,637, respectively. Workers’ compensation claims for FY02-03 and FY03-04 were 856 and 813, respectively. This reflects an increase in the number of budgeted positions of 5.4% over the previous fiscal year, and a decrease in the number of workers’ compensation claims of 5.0% over this period. *A projection of the FY03-04 expenditures was used since the County has not published its FY03-04 CAFR at the time this report went to the printer. I-3 Cost of Risk Cost of Risk is a comparison of the County's expenditures of the risk management program to the County’s overall expenditures in the fiscal year. The effectiveness of a risk management program can be reflected in this comparison since the cost of a risk management program, includes paid claims (amounts paid in the fiscal year without regard to the year the claim arose), insurance premiums, safety and loss control programs, and operational and administrative expenses, against total County's expenditures. During the past three year period, Cost of Risk for the County has remained under 1%, varying from 0.86% to a projected 0.9%. This reflects positive, stable result. FY01-02 FY02-03 FY03-04 Claims and Premiums Auto Liability $252,503 $162,686 $305,267 General Liability $1,606,340 $2,019,985 $1,420,281 Medical Malpractice $1,756,845 $366,501 $482,400 $208,631 $506,413 $729,133 $3,478,198 $3,481,554 $4,570,705 $649,152 $833,459 $801,973 $20,295 $625 $0 $3,445,481 $4,577,114 $3,931,045 $11,417,445 $11,948,337 $12,240,804 $4,564,323 $4,708,769 $6,702,686 $42,000 $115,000 $130,000 Consulting and Mngt Fees $317,606 $289,117 $198,048 Claims Admin Fees $426,583 $320,532 $398,395 $1,591,785 $1,656,270 $1,789,538 $6,942,297 $7,089,688 $9,218,667 $18,359,742 $19,038,025 $21,459,471 $2,116,470,340 $2,220,941,795 $2,384,384,777* 0.87% 0.86% 0.9%* Property/Auto Physical Damage Workers' Compensation Unemployment Environmental Contingency Premiums Subtotal Other Costs Legal Expenses Broker Fees Administrative Subtotal Total Risk Management Costs Total County Expenditures TOTAL COST AS A PERCENTAGE OF COUNTY EXPENDITURES Notes: 1. Paid claims represents the amount paid in the fiscal year regardless of occurrence date and does not include Reported but not Paid (RBNP) or IBNR reserves. 2. Amounts as valued on June 30, 2004, as reported in the Advantage Financial System. * A projection of the FY03-04 expenditures was used since the County has not published its FY03-04 CAFR at the time this report went to the printer. I-4 Acknowledgment The Risk Management Department would like to thank the Maricopa County Board of Supervisors; Elected Officials; County Manager; Chief Financial Officer; Self-Insured Trust Fund Board of Trustees; County Attorney’s Office; County departmental management, employees, and volunteers for their demonstrated interest in reducing claims and lawsuits, and their commitment to safety. Respectfully submitted, Peter Crowley Risk Manager Bill Warren, Assistant Risk Manager, Safety Division Pat Spencer, Claims Manager Samantha Wright-Sprague, Administration Manager Rita Neill, Environmental Programs Manager Sara Latin, Administrative/Insurance Coordinator Emilee Eckroad, Claims Adjuster Jenny Durda, Claims Coordinator and the entire Risk Management Staff Notes: For presentation purposes only, the dollar amounts and associated percentages in all of the charts and tables presented herein, have been rounded to the nearest whole dollar or percent. I-5 CLAIMS DIVISION The Claims Division of Risk Management handles all property and liability claims filed against Maricopa County and its employees. The Division oversees the adjustment of workers’ compensation and unemployment claims by third party administrators. These claims are handled by Pinnacle Risk Services and Talx Employer Services (formerly Sheakley UniService). Claims are reviewed and either paid or denied on their merits. Litigated claims are assigned to either the County Attorney’s Office or outside counsel. The Division works with assigned attorneys to obtain the most favorable result possible for the County. We are committed to settling claims owed at a fair and reasonable amount while defending claims with no merit. New claims arising from events in FY03-04 continue to reflect an overall decrease in total number over the past three fiscal years (see page VI-3). Also, the total cost of all claims (amount paid plus open reserves) has been reduced in this same period (see page VI-1). In addition to handling claims, the Division provides the following services to the County: • Subrogation, restitution, and deductible recovery. In FY03-04 the Division collected $189,519.31 from at fault parties that caused damage to County property. • Consultation services. We report to, and consult with County departments on coverage issues, pending claims and litigation. This is done as both an informational tool and as a means to find ways to reduce claims or exposures. • Review and management of the third party administrator providing adjustment of workers’ compensation claims for County employees. In addition to adjustment of these losses, Pinnacle Risk Services and its affiliated vendors also conduct bill reviews and monitor discounts available to the County for use of a PPO network. The net savings in FY 03-04 with the use of in network medical practitioners was $1,002,597. • Review of indemnity and insurance language in County contracts. • Oversee outside contractors providing automobile and property appraisal services, vehicle repair services and structured settlement services to the County. • Coordinate recovery for County agencies from our excess property and liability insurance policies. Due to the efforts of the Claims Division, the County continues to realize substantial savings from its property, liability and compensation exposures. The Division is committed to work to further improve in these areas and help reduce the cost of risk to the taxpayers of Maricopa County. II-1 SAFETY DIVISION The Safety Division of Risk Management continued to focus on a countywide initiative to organizationally ensure safety standard compliance and loss prevention. The process uses a safety management system of supervisor and worker accountability within the performance management plan. The Division consulted with agencies and departments to establish the safety management system as a core business function. As a clear example of its efforts to improve departmental safety performance, workers’ compensation data this fiscal year evidences a 5.0% reduction in the number of claims over last fiscal year (856 claims in FY02-03, and 813 claims in FY003-04, see page VI-9 of the statistics and coverage section). Working to improve workplace safety and ensure compliance with safety standards, the Division: • Re-Negotiated with GateWay Community College the “Certificate in Equipment Operation.” • Conducted a countywide four-day Safety Fair and Equipment ROADEO, with 800 employees participating in Safety Classes along with events testing operator skills and knowledge of equipment operations. • Trained 200 County management and supervisors in the START Safety Management System in Environmental Services, Equipment Services, MCDOT, Flood Control, Public Health, and Planning and Development Departments. • Completed an OSHA Claims Review by the Arizona Division of Occupational Safety and Health and successfully negotiated 50 percent reduction in inspection items and citation cost. • Successfully subrogated recovery for MCDOT damaged property. FY03-04, the Division billed $48,330.61 from “at fault” parties that caused damage to MCDOT property and collected $15, 925.76. Additionally, the Safety Division provides technical assistance and training to various departments in the areas of occupational safety, fleet safety, drug & alcohol testing, commercial drivers programs, heavy equipment training, hazardous materials management, OSHA compliance, and hazard communication – employees “right-to-know” training. Teaching more than 318 safety classes, these efforts continue to have a positive influence on the County’s safety awareness and loss prevention efforts. Management commitment and front line supervision accountability is the key to sustaining the safety process and reducing unsafe work practices. As Maricopa County continues to evolve its strategies in its safety management system, it is necessary that each level of management must take a greater role in safety development. Including specific safety activities and initiative within the County’s overall work process and evaluation creates a safe working environment. Safety is a total team effort! III-1 ENVIRONMENTAL DIVISION The Environmental Division of Risk Management conducts remedial investigations and takes action to minimize County environmental liability as determined by law, regulation, statute, and/or court order. The Division provides leadership in the area of pollution prevention and environmental management, and has developed a proactive assessment and action process that mitigates environmental liabilities, saving the County in the cost of remedial action and regulatory penalties. Possible environmental liability costs of known sites have been reduced from previous estimates of over $500 million for FY95-96, to approximately $51 million for FY03-04. This fiscal year the Division: • Recovered $101,332 from the State of Arizona’s Department of Environmental Quality for remedial actions for soil and groundwater contamination related to former leaking underground storage tanks at 4701 East Washington Street, site of the former Sheriff’s Office, MCDOT yard and Vector Control • Prepared Storm Water Pollution Prevention Plans for the remaining two County facilities that required plans under the National Pollution Discharge Elimination System (NPDES) industrial discharge permitting program. • Completed Phase I environmental assessments for 5 facilities, several which required sampling and testing for soil contamination. Completed assessments for asbestos and lead paint at 3 additional facilities. • Assisted MCDOT, Flood Control, Real Estate and FMD in preparing Requests For Proposals for environmental studies and asbestos abatements. • Completed a phased environmental assessment of a former County landfill. • Conducted sampling of drinking water at several County facilities supplied by water from on site wells. • Conducted a review of former and current County landfills. • Prepared a five-year contract covering 11 areas of environmental service for the County. Evaluated submittals and approved and selected 44 separate contractors. • Continued to provide sound environmental compliance information to requesting departments. The Division recognizes that environmental risks are capable of being managed through risk control and prevention measures. These measures include separation of hazardous materials, effective pollution prevention and loss control techniques, redundant controls and safety mechanisms, double and triple containment of tanks and flow tubes, emergency response plans, and effective training of employees. The Division will continue to seek to implement these measures. IV-1 ADMINISTRATIVE DIVISION The Administrative Division is responsible for procuring the insurance polices above the County’s self-insured retention, providing certificates of insurance to County departments, preparing the annual user charges for services, preparing the annual budget and financial statements for the Trust and providing administrative support to the other divisions within the department. Included in this report is a comparison of the assets and liabilities of the Trust over a three-year period, the trend of the current insurance market, a budget summary and the financial statements through fiscal year ended June 30, 2004. Self-Insured Trust Fund Combined Balance Sheet Comparison FY01-02, FY02-03, and FY03-04 Assets Liabilities Net assets (deficit) FY01-02 $24,275,480 $42,295,510 ($18,020,030) FY02-03 $29,287,214 $41,851,737 ($12,564,523) FY03-04 $34,064,513 $43,488,963 ($ 9,424,450) During the FY01-02 through FY03-04 period, the Trust’s assets increased $9,789,033 or 40.3%, from $24,275,480 to $34,064,513. During the same period, the Trust’s liabilities increased $1,193,453 or 2.8%, from $42,295,510 to $43,488,963. Net assets (deficits) are a result of a spend down of the self-insured trust fund in a prior four year period, where user departments were only charged for administrative costs while claims and insurance were still being paid by Risk Management on behalf of these user departments. FY03-04 balance sheet details are provided in the financial section. The Trust began billing user departments for the full costs of claims and insurance in FY99-00. Insurance Policies Risk Management continues to analyze current insurance market trends. It is expected that insurance premiums in all lines of coverage will increase somewhat, but the “hard” market of the last few years may be abating. It is projected that potential increases in annual premium costs will not be as great as in the past years. Risk Management will continue working closely with our insurance broker to aggressively pursue reasonable insurance coverages to protect Maricopa County. At the close of this fiscal year, the County’s major insurance policies are as follows: Coverage Policy Period Limits Deductible/SIR General Liability (Excess liability) 3-1-04/3-1-05 $5 million $25 million $5 million SIR Medical Malpractice (Excess liability) 12-4-03/12-4-04 $15 million $10 million $5 million SIR V-1 Workers’ Compensation 7-1-03/7-1-04 $25 million $1 million SIR Property Damage 7-1-03/7-1-04 $258 million $100,000 per occ. Budget Summary The expenditure budget for the Risk Management Department for FY03-04 was $25,609,802. Of this amount, $1,254,501 was for personnel costs, $269,548 was for supplies and services, $20,000 was for capital equipment and $24,065,753 was for insurance, legal, and claims and claims related expenditures. On a percentage basis, 94.0% of Risk Management’s budget is for insurance, legal, and claims and claim related expenditures. The revenue budget for the Risk Management Department for FY03-04 was $26,686,121. Of this amount, $25,676,986 was from user charges and $1,009,135 was from interest earnings. On a percentage basis, 96.2% of the revenue is from user charges. These user charges are based on actuarially estimated claims payments and insurance projections for what the Risk Management Department will pay out on behalf of County departments. Financial Statements The financial statements presented in this section have been audited by the State of Arizona, Office of the Auditor General, and are included in the Maricopa County Comprehensive Annual Financial Report (CAFR) and the Risk Management and Employee Benefits Trust Report on Audit of Financial Statements for FY03-04. The actual expenditures for the Risk Management Department for FY03-04 were $22,944,313. Of this amount, $1,209,017 was for personnel costs, $544,021 was for supplies and services and $21,191,275 was for insurance, legal, and claims and claims related expenditures. On a percentage basis, 92.4% of Risk Management’s actual expenditures are for insurance, legal, and claims and claims related expenditures. The actual revenue for the Risk Management Department for FY03-04 was $26,084,386. Of this amount, $25,676,986 was from user charges, $131,731 was from insurance recoveries and $275,669 was from interest earnings. On a percentage basis, 98.4% of the revenue was from user charges. V-2 MARICOPA COUNTY RISK MANAGEMENT AND EMPLOYEE BENEFITS TRUST FUNDS Statements of Net Assets—Internal Service Funds June 30, 2004 Risk Management Assets urrent assets: Cash and cash equivalentsRisk management Environmental insurance claims recovery Employee benefits Interest receivable Accounts receivable Prepaid insurance Total current assets oncurrent assets: Machinery and equipment Less: accumulated depreciation Total noncurrent assets Total assets Employee Benefits $ 30,766,039 1,456,569 133,509 219 1,705,787 34,062,123 51,676 (49,286) 2,390 34,064,513 Liabilities urrent liabilities: Accounts payable Employee compensation payable RBUC and IBNR claims Total current liabilities oncurrent liabilities: RBUC and IBNR claims Total noncurrent liabilities Total liabilities 850,963 105,387 15,813,549 16,769,899 26,719,064 26,719,064 43,488,963 Net Assets nvested in capital assets nrestricted (deficit) Total net assets (deficit) 2,390 (9,426,840) $ (9,424,450) See accompanying notes to financial statements. V-3 $ 11,040,473 42,879 1,782,172 1,138,598 14,004,122 14,004,122 1,868,796 5,139,150 7,007,946 7,007,946 6,996,176 $ 6,996,176 MARICOPA COUNTY RISK MANAGEMENT AND EMPLOYEE BENEFITS TRUST FUNDS Statements of Revenues, Expenses, and Changes in Fund Net Assets—Internal Service Funds Year Ended June 30, 2004 Risk Management Operating revenues: Charges for services County and employee premiums Other income Total operating revenues Operating expenses: Personal services Supplies and services Accounting and auditing fees Actuary fees Consulting and management fees Brokers' fees Claims administration service fees Legal expenses Claims and insurance: Auto liability claims paid Auto liability RBUC and IBNR claims decrease in estimate Total auto liability General liability claims paid General liability RBUC and IBNR claims increase in estimate Total general liability Workers' compensation claims paid Workers' compensation RBUC and IBNR claims decrease in estimate Total workers' compensation Medical malpractice claims paid Medical malpractice RBUC and IBNR claims increase in estimate Total medical malpractice Auto physical damage claims paid Auto physical damage RBUC claims increase in estimate Total auto physical damage Property claims paid Property RBUC claims increase in estimate Total property Pharmacy claims paid Pharmacy IBNR claims decrease in estimate Total pharmacy Medical claims paid Medical RBUC and IBNR claims increase in estimate Total medical Dental claims paid Dental IBNR claims increase in estimate Total dental See accompanying notes to financial statements. V-4 Employee Benefits $ 25,676,986 131,731 25,808,717 1,209,017 522,338 12,173 36,500 198,048 130,000 398,395 6,702,686 $ 27,616,161 199,068 27,815,229 1,409,157 305,267 (21,084) 284,183 1,420,281 1,820,117 3,240,398 4,570,705 (575,884) 3,994,821 482,400 184,362 666,762 357,352 21,004 378,356 371,781 56,327 428,108 11,025,730 (512,777) 10,512,953 3,724,882 3,568,000 7,292,882 4,801,989 55,572 4,857,561 (Continued) MARICOPA COUNTY RISK MANAGEMENT AND EMPLOYEE BENEFITS TRUST FUNDS Statements of Revenues, Expenses, and Changes in Fund Net Assets—Internal Service Funds Year Ended June 30, 2004 (Continued) Risk Management Short-term disability claims paid Short-term disability IBNR claims decrease in estimate Total short-term disability Hospital co-pay reimbursements claims paid Medical incentives paid Wellness incentives paid Insurance claims paid General medical IBNR claims decrease in estimate Total general medical Unemployment claims General liability insurance premiums Workers' compensation insurance premiums Crime insurance premiums Property insurance premiums Malpractice insurance premiums Stop loss insurance premiums Depreciation Total operating expenses Employee Benefits $ $ 801,973 1,673,262 487,710 35,419 594,760 1,139,894 1,826,457 (253,518) 1,572,939 18,285 751,218 5,843 2,337 (165,031) 612,652 392 75,739 Operating income Nonoperating revenues: Investment income Total nonoperating revenues Income before transfers 9,510 22,944,313 26,334,275 2,864,404 1,480,954 275,669 275,669 186,986 186,986 3,140,073 1,667,940 Transfers from other County funds 2,374,000 Increase in net assets Total net assets (deficit), July 1, 2003 Total net assets (deficit), June 30, 2004 3,140,073 4,041,940 (12,564,523) 2,954,236 $ (9,424,450) See accompanying notes to financial statements. V-5 $ 6,996,176 MARICOPA COUNTY RISK MANAGEMENT AND EMPLOYEE BENEFITS TRUST FUNDS Statements of Cash Flows—Internal Service Funds Year Ended June 30, 2004 Cash flows from operating activities: Receipts from other funds Other receipts Payments for fees, supplies, and services Payments for insurance claims Payments for insurance premiums Payments to employees Net cash provided by operating activities Cash flows from noncapital financing activities: Cash transfers from other funds Cash flows from investing activities: Interest received on investments Risk Management Employee Benefits $ 25,808,717 $26,271,156 199,068 (1,409,157) (21,637,155) (1,100,248) (7,863,133) (8,309,759) (3,998,768) (1,193,859) 4,443,198 2,323,664 2,374,000 216,656 167,744 4,659,854 4,865,408 27,562,754 6,175,065 $32,222,608 $11,040,473 $ 2,864,404 $ 1,480,954 Net increase in cash and cash equivalents Cash and cash equivalents, July 1, 2003 Cash and cash equivalents, June 30, 2004 Reconciliation of operating income to net cash provided by operating activities: Operating income Adjustments to reconcile operating income to net cash provided by operating activities: Depreciation Net change in RBUC and IBNR claims, noncurrent portion Changes in assets and liabilities: Increase in: Accounts receivable Prepaid insurance Accounts payable Employee compensation payable RBUC and IBNR claims, current portion Decrease in: Deposits held for others Net cash provided by operating activities Noncash investing, capital, and noncapital financing activities: Disposal of machinery and equipment Accumulated depreciation from disposal of machinery and equipment 9,510 44,024 (219) (67,723) 137,226 15,158 1,440,818 $ 4,443,198 $ See accompanying notes to financial statements. V-6 (22,878) 22,878 (1,013,321) (1,024,117) 519,586 2,692,246 (331,684) $ 2,323,664 MARICOPA COUNTY RISK MANAGEMENT TRUST FUND Statements of Revenues, Expenses, and Changes in Fund Net Assets—Internal Service Fund Budget and Actual Year Ended June 30, 2004 Operating revenues: Charges for services Other income Total operating revenues Budget Actual $ 25,676,986 $ 25,676,986 131,731 25,808,717 25,676,986 Operating expenses: Personal services Supplies and services Accounting and auditing fees Actuary fees Consulting and management fees Brokers' fees Claims administration service fees Legal expenses Total auto liability Total general liability Total workers' compensation Total medical malpractice Total auto physical damage Total property Unemployment claims General liability insurance premiums Workers' compensation insurance premiums Crime insurance premiums Property insurance premiums Malpractice insurance premiums Depreciation Total operating expenses 1,254,501 448,049 16,500 41,500 298,000 130,000 285,800 4,274,982 372,509 3,128,919 4,855,323 3,414,733 422,806 298,775 750,000 2,782,000 533,655 50,000 772,750 1,479,000 25,609,802 1,209,017 522,338 12,173 36,500 198,048 130,000 398,395 6,702,686 284,183 3,240,398 3,994,821 666,762 378,356 428,108 801,973 1,673,262 487,710 35,419 594,760 1,139,894 9,510 22,944,313 Operating income Variance $ - (45,484) 74,289 (4,327) (5,000) (99,952) 0 112,595 2,427,704 (88,326) 111,479 (860,502) (2,747,971) (44,450) 129,333 51,973 (1,108,738) (45,945) (14,581) (177,990) (339,106) (2,674,999) 2,864,404 Nonoperating revenues: Investment income Total nonoperating revenues 1,009,135 1,009,135 275,669 275,669 Income before transfers 3,140,073 Transfers from other County funds Increase in net assets 3,140,073 Total net deficit, July 1, 2003 (12,564,523) Total net deficit, June 30, 2004 $ (9,424,450) See accompanying notes to financial statements. V-7 (733,466) (733,466) MARICOPA COUNTY RISK MANAGEMENT AND EMPLOYEE BENEFITS TRUST FUNDS Notes to Financial Statements June 30, 2004 NOTE 1 - Summary of Significant Accounting Policies The County, in the exercise of the authority granted by Arizona Revised Statutes (A.R.S.) §11-981, has established a trust fund and declares itself self-insured. For financial statement presentation purposes, the Self-insured Trust Fund is reported as Risk Management and Employee Benefits Trust Funds (Funds) and all monies held in these Funds are considered unrestricted. The Funds’ financial statements are prepared in conformity with U.S. generally accepted accounting principles applicable to governmental units adopted by the Governmental Accounting Standards Board (GASB). The Maricopa County Comprehensive Annual Financial Report for the year ended June 30, 2004, reports the Funds as governmental activities on the government-wide financial statements since they predominantly service the County’s governmental funds. A summary of the Funds’ more significant accounting policies follows. A. Reporting Entity The Trust Funds are accounted for as internal service funds of Maricopa County, Arizona, under the direction of an administrator appointed by the County Board of Supervisors. In addition, the Trust Funds are administered by no less than six joint trustees, all of whom shall be citizens of the United States of America and residents of Maricopa County. The County Board of Supervisors also appoints the trustees. However, the ultimate financial accountability for the Funds remains with the County. The County is responsible for the management and operations of the financing of the uninsured risk of loss related to torts; theft of, damage to, and destruction of assets; errors and omissions; injuries to employees; natural disasters; and for certain health benefits (pharmacy, medical, dental, short-term disability, hospital co-pay reimbursements, medical incentives, and wellness incentives) to eligible employees and their dependents. B. Fund Accounting The Funds’ accounts are maintained in accordance with the principles of fund accounting to ensure that limitations and restrictions on the Funds’ available resources are observed. The principles of fund accounting require that resources be classified for accounting and reporting purposes into funds in accordance with the activities or objectives specified for those resources. Each fund is considered a separate accounting entity, and its operations are accounted for in a separate set of self-balancing accounts that comprises its assets, liabilities, net assets, revenues, and expenses. The Funds’ financial transactions are recorded and reported as internal service funds since their operations are financed and operated in a manner similar to private business enterprises. V-8 MARICOPA COUNTY RISK MANAGEMENT AND EMPLOYEE BENEFITS TRUST FUNDS Notes to Financial Statements June 30, 2004 The intent of the County Board of Supervisors is that the costs (expenses, including depreciation) of providing goods or services to other departments within the County on a continuing basis be financed or recovered primarily through user charges. C. Basis of Presentation and Accounting The financial statements include statements of net assets; statements of revenues, expenses, and changes in fund net assets; and statements of cash flows. The statements of net assets provide information about the assets, liabilities, and net assets of the Funds at the end of the year. Assets and liabilities are classified as either current or noncurrent. Net assets are classified according to the availability of assets to satisfy the Funds’ obligations. Invested in capital assets represents the value of capital assets, net of accumulated depreciation. Unrestricted net assets represent the balance of monies held in the Funds. The statements of revenues, expenses, and changes in fund net assets provide information about the Funds’ financial activities during the year. Revenues and expenses are classified as either operating or nonoperating, and all changes in net assets are reported. Generally, charges for services and insurance premiums are considered to be operating revenues. Other revenues such as investment income are not generated from operations and are considered to be nonoperating revenues. The cost of services, administrative expenses, and depreciation on capital assets are considered to be operating expenses. The statements of cash flows provide information about the Funds’ sources and uses of cash and cash equivalents during the year. Increases and decreases in cash and cash equivalents are classified as either operating, noncapital financing, capital financing, or investing. Basis of accounting relates to the timing of the measurements made, regardless of the measurement focus applied and determines when revenues and expenses are recognized in the accounts and reported in the financial statements. The financial statements of the Funds are presented on the accrual basis of accounting using the economic resources measurement focus. Revenues are recorded when earned and expenses are recorded at the time liabilities are incurred, regardless of when the related cash flows take place. The Funds apply only those applicable Financial Accounting Standards Board Statements and Interpretations issued on or before November 30, 1989; Accounting Principles Board Opinions; and Accounting Research Bulletins, unless those pronouncements conflict with GASB pronouncements. The Funds have chosen the option not to follow FASB statements and interpretations issued after November 30, 1989. V-9 MARICOPA COUNTY RISK MANAGEMENT AND EMPLOYEE BENEFITS TRUST FUNDS Notes to Financial Statements June 30, 2004 D. Cash and Cash Equivalents The Funds’ cash and cash equivalents are held by the County Treasurer in its investment pool, and they are reported at fair value. The Funds’ investments in the County Treasurer’s investment pool represents proportionate interests in that pool’s portfolio; however, the Funds’ portions are not identified with specific investments and are not subject to custodial credit risk. Interest earned from investments purchased with such pooled monies is allocated to each of the funds based on their average daily cash balance on a quarterly basis. Interest earned and not received prior to June 30, is recorded as interest receivable. For purposes of the statements of cash flows, cash and cash equivalents consist of the Funds’ share of the pooled portfolio of specific investments purchased by the Maricopa County Treasurer’s Office. The County considers only those highly liquid investments with a maturity of 3 months or less when purchased to be cash equivalents. E. Machinery and Equipment Machinery and equipment are capitalized at cost. Depreciation of machinery and equipment is charged as an expense against operations. These assets are depreciated over their estimated useful lives using the straight-line method. The estimated useful lives of machinery and equipment range from 3 to 10 years. F. Employee Compensation Payable Employee compensation payable consists of payroll and payroll-related costs incurred but not paid at June 30, and personal time off (PTO) earned by employees based on services already rendered. Employees may accumulate up to 240 hours of PTO, but any PTO hours in excess of the maximum amount that are unused at calendar year-end will be transferred to family medical leave (FML). FML benefits are used by employees for FML-qualifying events and are cumulative but do not vest with employees and, therefore, are not accrued. However, upon retirement, employees of the Funds with accumulated FML in excess of 1,000 hours are entitled to a $3,000 bonus. The amount of such bonuses is accrued in the liability for employee compensation payable. NOTE 2 - Liabilities for Unpaid Claims The Funds provide for claims liabilities based on estimates of the ultimate cost of claims, including future claims adjustment expenses, that have been reported but not settled (RBUC), and of claims that have been incurred but not reported (IBNR). The County is liable for any single claim up to the insurance deductible or self-insurance retention (SIR), whichever is applicable, and the excess over insurance limits. The following V-10 MARICOPA COUNTY RISK MANAGEMENT AND EMPLOYEE BENEFITS TRUST FUNDS Notes to Financial Statements June 30, 2004 insurance deductibles, self-insurance retentions, and insurance limits were in effect during fiscal year 2003-04: Policy Type General and auto liability Excess general and auto liability Property/inland marine Boiler and machinery Earthquake Flood zones except A and V Flood zone A and V Difference in conditions Employee theft Faithful performance of duty Theft and robbery Computer and wire transfer fraud Forgery alteration/property Excess workers’ compensation Employer’s liability Medical malpractice Excess medical malpractice Deductible SIR $ $ 5,000,000 primary 100,000 100,000 100,000 500,000 500,000 primary 100,000 100,000 10,000 100,000 10,000 1,000,000 5,000,000 primary Limit $ 5,000,000 25,000,000 657,255,579 50,000,000 100,000,000 25,000,000 10,000,000 50,000,000 10,000,000 1,000,000 1,000,000 10,000,000 1,000,000 25,000,000 1,000,000 15,000,000 10,000,000 Settled claims have not exceeded the above commercial insurance coverage limits over the past 3 years. Risk Management Trust Fund Liabilities for unpaid claims are estimates of the ultimate cost of claims that include the insurance deductible, the SIR, and the excess over insurance limits. The estimates are determined by an independent actuary using the following actuarial methods: reported loss development, paid loss development, Bornhuetter-Ferguson reported loss and paid loss, frequency times severity, case outstanding loss development, expected loss, incremental paid-workers’ compensation, paid allocated loss adjustment expense (ALAE) to paid loss development, and tail liability for medical malpractice. Total liabilities are equal to the sum of: 1. Reported but unpaid claims (RBUC), which represent the estimated liability on reported claims established by the Risk Management department and 2. Incurred but not reported (IBNR) reserves, which include known loss events that are expected to become claims and expected future development on claims already reported. V-11 MARICOPA COUNTY RISK MANAGEMENT AND EMPLOYEE BENEFITS TRUST FUNDS Notes to Financial Statements June 30, 2004 IBNR, therefore, is largely an estimate of loss and claim adjustment expenses associated with future likely claims activity based on historical actual results that establish a reliable pattern. Accrued actuarial liabilities are based on a discounted 55 percent confidence level assuming a 3.0 percent annual rate of return on investments. The total liabilities reported at June 30, 2004, categorized by RBUC and IBNR by insurable area follow: Auto liability General liability Workers’ compensation Medical malpractice Auto physical damage Property $ RBUC 210,946 15,377,855 7,081,299 7,553,959 131,943 365,508 $ IBNR 241,012 6,136,903 2,332,196 3,100,992 Total Liabilities $ 451,958 21,514,758 9,413,495 10,654,951 131,943 365,508 $ 42,532,613 The total estimates of unpaid claim liabilities of $42,532,613 at June 30, 2004, increased by $1,484,842 from last year’s balance of $41,047,771. The area that significantly increased was general liability. Changes in the liabilities for unpaid auto, general, workers’ compensation, medical malpractice, auto physical damage, and property claims follow: Balance July 1 2001-02 2002-03 2003-04 $ 40,569,044 41,677,379 41,047,771 Current-Year Claims and Changes in Estimates $ 8,410,852 5,907,531 8,992,628 Claims Payments $ (7,302,517) (6,537,139) (7,507,786) Balance June 30 $ 41,677,379 41,047,771 42,532,613 It is estimated that $15,813,549 of these liabilities will be paid within the next 12 months. V-12 MARICOPA COUNTY RISK MANAGEMENT AND EMPLOYEE BENEFITS TRUST FUNDS Notes to Financial Statements June 30, 2004 Employee Benefits Trust Fund The liability for pharmacy, medical, dental, and short-term disability claims as shown below is based on the fiscal year 2003-04 actuarial reports. The hospital co-pay reimbursements program was discontinued effective December 31, 2003. The liability for hospital co-pay reimbursements as shown below is based on historical reimbursements. The liability for medical incentives as shown below is based on the contract with CIGNA HealthCare (CIGNA). Effective January 1, 2004, the HealthSelect medical and related pharmacy program was transferred from the Maricopa Integrated Health System to the Employee Benefits Trust Fund. Accrued liabilities at June 30, 2004, for each insurable area follow: Pharmacy Medical Dental Short-term disability Hospital co-pay reimbursements Medical incentives Total $ 295,000 3,568,000 500,000 175,000 1,150 600,000 $ 5,139,150 Changes in the liabilities for unpaid pharmacy, medical, dental, short-term disability, hospital co-pay reimbursements, and medical incentives claims follow: Current-Year Claims and Changes in Estimates Balance July 1 2001-02 2002-03 2003-04 $ 139,887 794,084 2,446,904 $ 5,842,675 13,182,511 24,840,807 Claims Payments $ (5,188,478) (11,529,691) (22,148,561) Balance June 30 $ 794,084 2,446,904 5,139,150 It is estimated that the June 30, 2004, liabilities balance of $5,139,150 will be paid within the next 12 months. NOTE 3 - Net Assets Deficit The County Board of Supervisors elected not to fund the Risk Management Trust Fund’s unpaid claims in fiscal years 1995-96 through 1998-99. Consequently, the Risk Management Trust Fund only billed user departments for operating costs and administrative expenses for V-13 MARICOPA COUNTY RISK MANAGEMENT AND EMPLOYEE BENEFITS TRUST FUNDS Notes to Financial Statements June 30, 2004 those years. This resulted in a total net assets deficit of $23,321,519 at June 30, 1999. Starting July 1, 1999, Risk Management began billing user departments for actuarially determined claim estimates that are projected to be paid each fiscal year. As of June 30, 2004, the total net assets deficit has been reduced to $9,424,450. NOTE 4 - Letter of Credit On July 1, 2003, the County renewed its workers’ compensation insurance with a selfinsured retention of $1,000,000. As a result, the Industrial Commission of Arizona required the County to secure an irrevocable letter of credit in the amount of $9.1 million with a financial institution to cover unfunded workers’ compensation claims. During fiscal year 2003-04, the letter of credit had not been drawn upon. The letter of credit was renewed to July 1, 2005, for $8.5 million. NOTE 5 - Retirement Plan Plan Description—The Risk Management Fund contributes to a cost-sharing multipleemployer defined benefit pension plan administered by the Arizona State Retirement System (ASRS). Benefits are established by state statute and generally provide retirement, death, long-term disability, survivor, and health insurance premium benefits. The System is governed by the Arizona State Retirement System Board according to the provisions of A.R.S. Title 38, Chapter 5, Article 2. The System issues a comprehensive annual financial report that includes financial statements and required supplementary information. The most recent report may be obtained by writing the ASRS, 3300 North Central Avenue, P.O. Box 33910, Phoenix, AZ 85067-3910 or by calling (602) 240-2000 or (800) 621-3778. Funding Policy—The Arizona State Legislature establishes and may amend active plan members’ and the Risk Management Fund’s contribution rates. For the year ended June 30, 2004, active plan members and the Risk Management Fund were each required by statute to contribute at the actuarially determined rate of 5.7 percent (5.2 percent retirement and 0.5 percent long-term disability) of the members’ annual covered payroll. The Risk Management Fund’s contributions to the System for the years ended June 30, 2004, 2003, and 2002 were $54,687, $22,894, and $22,865, respectively, which were equal to the required contributions for the year. V-14 Statistics and Coverage TOTAL TOTALCOST-ALL COST-ALLCLAIMS CLAIMS (PAID OR RESERVED) (PAID OR RESERVED) FY01-02 FY01-02TO TOFY02-03 FY03-04 Auto Liability Paid Auto Liability Reserved Auto Physical Damage Paid Auto Physical Damage Reserved General Liability Paid General Liability Reserved $6,000,000 Medical Malpractice Paid Medical Malpractice Reserved Property Damage Paid Property Damage Reserved Workers’ Compensation Paid Workers’ Compensation Reserved $5,000,000 $4,000,000 $3,000,000 $2,000,000 FY02-03 FY01-02 FY03-04 $1,000,000 $0 Auto Liability Auto Physical Damage General Liability Medical Malpractice $ Paid FY01-02 Open Reserves $84,919 $285,916 $2,015,975 $945,897 $93,754 $2,495,786 $5,922,247 $0 $6,936 $2,742,047 $2,287,858 $19,663 $320,831 $5,377,335 Total Incurred $84,919 $292,852 $4,758,022 $3,233,755 $113,417 $2,816,617 $11,299,581 $ Paid $168,183 $388,347 $256,186 $64,287 $202,108 $3,461,224 $4,540,334 FY02-03 Open Reserves $77,823 $5,720 $3,598,999 $3,140,167 $58,843 $1,339,946 $8,221,497 Total Incurred $246,006 $394,066 $3,855,185 $3,204,454 $260,951 $4,801,170 $12,761,832 $ Paid $74,684 $297,312 $24,386 $329,416 $219,390 $1,604,382 $2,549,570 FY03-04 Open Reserves $79,211 $56,400 $1,733,511 $161,552 $190,187 $1,186,074 $3,406,935 Total Incurred $153,895 $353,712 $1,757,897 $490,968 $409,577 $2,790,456 $5,956,505 Property Workers' Compensation TOTAL Notes: 1. Dollars paid represents the amount paid for the year in which the event occurred and does not include RBNP nor IBNR reserves. 2. Amounts as valued on June 30, 2004, as reported by the RiskMaster system except for Workers’ Compensation amounts as valued on June 30, 2004, as reported by the Pinnacle system. 3. Unemployment not included. VI-1 TOTAL CLAIMS SUMMARY TABLE FY01-02 TO FY03-04 Department ADULT PROBATION ALTCS ANIMAL CONTROL CLERK OF SUPERIOR COURT CONSTABLES CORRECTIONAL HEALTH COUNTY ASSESSOR COUNTY ATTORNEY ELECTIONS ENVIRONMENTAL SERVICES EQUIPMENT SERVICES FACILITIES MANAGEMENT FLOOD CONTROL HOUSING HUMAN RESOURCES HUMAN SERVICES JUSTICE COURTS JUVENILE COURT LIBRARY MARICOPA HEALTH SYSTEM MCDOT MEDICAL ASSISTANCE PROGRAMS MEDICAL EXAMINER PARKS & RECREATION PLANNING & DEVELOPMENT PUBLIC DEFENDER PUBLIC HEALTH RECORDER RISK MANAGEMENT SHERIFF SUPER. OF SCHOOLS SUPERIOR COURTS TELECOM ALL OTHERS TOTALS FY01-02 FY02-03 FY03-04 # Claims $ Paid # Claims $ Paid # Claims $ Paid 39 $65,033 46 $133,897 46 $32,161 19 $38,986 6 $352 1 $0 55 $124,767 48 $24,306 42 $16,202 23 $30,474 17 $17,377 18 $14,062 10 $28,522 6 $9,269 7 $12,012 43 $793,518 45 $106,180 26 $9,344 12 $19,114 6 $10,789 7 $2,962 35 $566,022 28 $9,977 33 $17,315 2 $13,687 12 $50,357 24 $28,377 26 $59,344 33 $137,509 29 $35,907 18 $31,646 14 $41,610 6 $4,101 23 $27,871 37 $115,364 26 $31,408 34 $99,437 28 $111,050 27 $56,096 10 $64,037 11 $9,689 6 $17,854 4 $25,507 4 $17,839 3 $1,679 34 $48,269 48 $81,731 43 $52,450 13 $36,809 16 $14,637 3 $0 39 $39,177 39 $145,886 43 $41,136 2 $5,324 13 $72,439 7 $7,637 272 $968,109 293 $686,353 274 $821,647 159 $333,288 178 $209,327 119 $118,869 4 $32,968 1 $0 0 $0 7 $8,170 14 $10,300 13 $6,699 33 $68,935 21 $23,083 18 $26,420 7 $6,619 8 $24,644 5 $4,590 13 $11,747 14 $26,542 15 $17,537 35 $31,229 28 $39,919 34 $24,573 0 $0 2 $52,575 4 $0 3 $49,447 0 $0 0 $0 577 $2,223,662 601 $2,309,251 491 $1,134,866 3 $21,468 4 $228 2 $0 26 $44,781 24 $18,149 26 $9,870 4 $1,443 4 $20,567 2 $727 16 $2,836 16 $9,137 12 $3,069 1600 $5,922,247 1665 $4,540,335 1412 $2,549,570 Notes: 1. Dollars paid represents the amount paid for the year in which the event occurred and does not include RBNP nor IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY01-02 give a truer picture as these claims have had time to mature. 2. Amounts as valued on June 30, 2004, as reported by the RiskMaster system except for Workers’ Compensation amounts as valued on June 30, 2004, as reported by the Pinnacle system. 3. Unemployment not included. VI-2 TOTAL NUMBER OF CLAIMS FY01-02 TO FY03-04 900 800 700 600 500 400 300 200 100 0 FY01-02 Automobile Liability FY02-03 Auto Physical Damage General Liability FY03-04 Medical Malpractice Property Workers' Compensation FY01-02 FY02-03 FY03-04 Automobile Liability 73 69 56 Auto Physical Damage 115 159 182 General Liability 484 486 277 Medical Malpractice 43 47 24 Property 39 48 60 Workers' Compensation 846 856 813 TOTAL 1600 1665 1412 Notes: 1. Number of claims paid represents the amount of claims for the year in which the event occurred. 2. Amounts as valued on June 30, 2004, as reported by the RiskMaster system except for Workers’ Compensation amounts as valued on June 30, 2004, as reported by the Pinnacle System. 3. Unemployment not included. VI-3 AUTO LIABILITY LOSS SUMMARY FY01-02 TO FY03-04 FY01-02 Department ADULT PROBATION # Claims FY02-03 $ Paid # Claims FY03-04 $ Paid # Claims $ Paid 1 $0 2 $0 1 $0 ALTCS 0 $0 0 $0 0 $0 ANIMAL CONTROL 2 $4,992 0 $0 1 $972 CONSTABLES 0 $0 0 $0 1 $0 CORRECTIONAL HEALTH 0 $0 0 $0 0 $0 COUNTY ATTORNEY 1 $674 0 $0 0 $0 ELECTIONS 0 $0 1 $3,231 0 $0 ENVIRONMENTAL SERVICES 1 $2,453 4 $14,898 1 $556 EQUIPMENT SERVICES 1 $0 0 $0 1 $0 FACILITIES MANAGEMENT 2 $3,111 3 $3,086 1 $1,226 FLOOD CONTROL 4 $19,021 4 $5,741 2 $3,579 HOUSING 0 $0 2 $3,752 0 $0 HUMAN SERVICES 3 $2,010 5 $2,005 3 $3,476 JUVENILE COURT 2 $0 0 $0 1 $0 LEGAL DEFENDER 0 $0 0 $0 0 $0 LIBRARY MARICOPA HEALTH SYSTEM 0 $0 0 $0 0 $0 1 $477 3 $4,388 1 $0 MCDOT 5 $2,772 5 $14,650 6 $4,564 MEDICAL ASSISTANCE 1 $1,406 0 $0 0 $0 MEDICAL EXAMINER PARKS & RECREATION 0 $0 0 $0 1 $394 1 $733 1 $0 0 $0 PLANNING & DEVELOPMENT 1 $698 0 $0 0 $0 PUBLIC DEFENDER PUBLIC HEALTH 0 $0 0 $0 1 $0 0 $0 1 $0 0 $0 SHERIFF 47 $46,571 37 $116,432 35 $59,917 SOLID WASTE MANAGEMENT 0 $0 0 $0 0 $0 SUPERINTENDENT OF SCHOOLS TELECOM 0 $0 1 $0 0 $0 0 $0 0 $0 0 $0 TOTAL COMPENSATION 0 $0 0 $0 0 $0 TRIAL COURTS 0 $0 0 $0 0 $0 TOTALS 73 $84,919 69 $168,183 56 $74,684 Notes: 1. Dollars paid represents the amount paid for the year in which the event occurred and does not include RBNP nor IBNR nor IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY01-02 give a truer picture as these claims have had time to mature. 2. Amounts as valued on June 30, 2004, as reported by the RiskMaster system. VI-4 AUTO PHYSICAL DAMAGE LOSS SUMMARY FY01-02 TO FY02-03 FY01-02 Department ADULT PROBATION # Claims FY02-03 $ Paid # Claims FY03-04 $ Paid # Claims $ Paid 4 $8,509 2 $100 3 $460 ALTCS 0 $0 0 $0 0 $0 ANIMAL CONTROL 1 $1,262 5 $660 4 $2,120 CLERK OF SUPERIOR COURT 2 $411 0 $0 2 $60 CONSTABLES 3 $411 1 $1,990 3 $5,410 CORRECTIONAL HEALTH 1 $856 0 $0 0 $0 COUNTY ASSESSOR 1 $2,564 1 $500 1 $180 COUNTY ATTORNEY 3 $2,420 1 $50 3 $3,936 ELECTIONS 0 $0 1 $500 0 $0 EMERGENCY MANAGEMENT 0 $0 0 $0 1 $687 ENVIRONMENTAL SERVICES 1 $1,422 3 $4,150 8 $6,824 EQUIPMENT SERVICES 2 $8,776 1 $344 1 $1,060 FACILITIES MANAGEMENT 3 $8,664 2 $5,643 3 $3,977 FLOOD CONTROL 5 $2,373 12 $66,315 5 $1,179 HOUSING 1 $729 1 $1,474 0 $0 HUMAN SERVICES 0 $0 6 $4,643 10 $13,268 JUVENILE COURT 4 $2,090 5 $291 4 $2,927 LEGAL DEFENDER 0 $0 1 $50 1 $85 LIBRARY MARICOPA HEALTH SYSTEM 0 $0 0 $0 2 $1,274 3 $566 7 $3,681 5 $400 MCDOT 12 $113,586 15 $69,972 12 $45,978 MEDICAL EXAMINER PARKS & RECREATION 0 $0 0 $0 1 $121 2 $496 3 $9,328 3 $2,704 PLANNING & DEVELOPMENT 1 $458 2 $1,119 2 $456 PUBLIC DEFENDER PUBLIC FIDUCIARY 1 $1,655 2 $1,124 0 $0 1 $283 0 $0 0 $0 PUBLIC HEALTH 2 $2,516 3 $580 7 $8,752 SHERIFF 61 $123,212 84 $215,639 97 $194,833 SOLID WASTE MANAGEMENT TELECOM 0 $0 0 $0 1 $60 0 $0 1 $194 0 $0 TOTAL COMPENSATION 0 $0 0 $0 1 $60 TRIAL COURTS 1 $2,658 0 $0 2 $500 TOTALS 115 $285,916 159 $388,347 182 $297,312 Notes: 1. Dollars paid represents the amount paid for the year in which the event occurred and does not include RBNP nor IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY01-02 give a truer picture as these claims have had time to mature. 2. Amounts as valued on June 30, 2004, as reported by the RiskMaster system. VI-5 GENERAL LIABILITY LOSS SUMMARY FY01-02 TO FY03-04 FY01-02 Department # Claims FY02-03 $ Paid # Claims FY03-04 $ Paid # Claims $ Paid ANIMAL CONTROL 14 $1,509 11 $1,887 9 $3,200 CONSTABLES 4 $27,323 4 $7,279 1 $0 CORRECTIONAL HEALTH 12 $0 5 $0 4 $1,429 COUNTY ASSESSOR 0 $0 2 $457 1 $0 COUNTY ATTORNEY 12 $494,560 9 $0 12 $0 ENVIRONMENTAL SERVICES 4 $0 6 $0 3 $0 EQUIPMENT SERVICES 1 $0 1 $0 0 $0 FACILITIES MANAGEMENT 9 $0 8 $852 3 $143 FLOOD CONTROL 5 $9,431 2 $15 4 $243 HUMAN RESOURCES 0 $0 1 $0 2 $1,679 HUMAN SERVICES 2 $999 0 $0 3 $1,600 JUVENILE COURT 2 $60 3 $280 0 $0 MARICOPA HEALTH SYSTEM 24 $90,760 19 $16,637 16 $2,000 MCDOT 119 $186,051 133 $11,482 69 $2,133 MEDICAL ASSISTANCE 1 $31,563 0 $0 0 $0 MEDICAL EXAMINER 3 $250 4 $3,105 2 $625 PARKS & RECREATION 18 $56,685 5 $1,125 2 $195 PUBLIC DEFENDER 4 $19 6 $19,350 6 $143 PUBLIC HEALTH 8 $324 3 $0 8 $272 RECORDER 0 $0 1 $52,487 4 $0 RISK MANAGEMENT 1 $6,847 0 $0 0 $0 SHERIFF 214 $1,098,378 226 $137,040 111 $10,725 SOLID WASTE MANAGEMENT 1 $326 0 $0 0 $0 TOTAL COMPENSATION 0 $0 1 $688 1 $0 TREASURER 1 $0 1 $1,500 0 $0 TRIAL COURTS 11 $10,891 12 $2,000 8 $0 ALL OTHERS 14 $0 23 $0 8 $0 TOTALS 484 $2,015,975 486 $256,186 277 $24,386 Notes: 1. Dollars paid represents the amount paid for the year in which the event occurred and does not include RBNP nor IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY01-02 give a truer picture as these claims have had time to mature. 2. Amounts as valued on June 30, 2004, as reported by the RiskMaster system. VI-6 MEDICAL MALPRACTICE LOSS SUMMARY FY01-02 TO FY03-04 FY01-02 Department # Claims FY02-03 $ Paid # Claims FY03-04 $ Paid # Claims $ Paid ALTCS 1 $0 0 $0 0 $0 CORRECTIONAL HEALTH 13 $690,351 22 $35,914 10 $1,468 MARICOPA HEALTH SYSTEM 29 $255,546 24 $28,373 13 $327,948 PUBLIC HEALTH 0 $0 1 $0 1 $0 TOTALS 43 $945,897 47 $64,287 24 $329,416 Notes: 1. Dollars paid represent the amount paid for the year in which the event occurred and does not include RBNP nor IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY01-02 give a truer picture as these claims have had time to mature. 2. Number of claims paid represents the amount of claims for the year in which the event occurred. 3. Amounts as valued on June 30, 2004, as reported by the RiskMaster system. VI-7 PROPERTY LOSS SUMMARY FY01-02 TO FY03-04 FY01-02 Department # Claims FY02-03 $ Paid # Claims FY03-04 $ Paid # Claims $ Paid ADULT PROBATION 2 $1,924 5 $7,610 0 $0 BOARD OF SUPERVISORS 0 $0 1 $0 0 $0 COUNTY ASSESSOR 0 $0 0 $0 1 $0 EMERGENCY MANAGEMENT 1 $0 0 $0 1 $0 ENVIRONMENTAL SERVICES 0 $0 0 $0 3 $0 FACILITIES MANAGEMENT 2 $0 7 $66,128 6 $3,320 FLOOD CONTROL 7 $0 3 $13,811 3 $0 HOUSING 4 $24,788 4 $4,123 4 $15,962 HUMAN RESOURCES 0 $0 1 $0 0 $0 HUMAN SERVICES 0 $0 0 $0 1 $670 JUVENILE COURT 0 $0 3 $4,852 1 $1,636 LEGAL ADVOCATE 0 $0 1 $3,016 0 $0 LIBRARY MARICOPA HEALTH SYSTEM 0 $0 1 $0 1 $5,114 3 $10,839 1 $30,293 1 $51,636 MCDOT 5 $238 2 $1,388 6 $3,546 MEDICAL EXAMINER PARKS & RECREATION 0 $0 1 $0 0 $0 1 $1,425 2 $3,910 7 $4,770 PLANNING & DEVELOPMENT 0 $0 1 $0 0 $0 PUBLIC HEALTH 1 $0 2 $14,220 2 $0 SHERIFF 12 $54,539 8 $29,700 22 $132,420 TELECOM 0 $0 3 $20,373 1 $316 TRIAL COURTS 1 $0 2 $2,683 0 $0 TOTALS 39 $93,754 48 $202,108 60 $219,390 Notes: 1. Dollars paid represents the amount paid for the year in which the event occurred and does not include RBNP nor IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY01-02 give a truer picture as these claims have had time to mature. 2. Amounts as valued on June 30, 2004, as reported by the RiskMaster system. VI-8 WORKERS’ COMPENSATION LOSS SUMMARY FY01-02 TO FY03-04 FY01-02 Department # Claims FY02-03 $ Paid # Claims FY03-04 $ Paid # Claims $ Paid ADULT PROBATION 30 $54,600 36 $126,187 39 $31,700 ALTCS 18 $38,986 3 $352 0 $0 ANIMAL CONTROL 38 $117,004 32 $21,759 28 $9,910 CLERK OF SUPERIOR COURT 20 $30,064 16 $17,377 16 $14,002 CORRECTIONAL HEALTH 17 $102,312 18 $70,266 12 $6,448 COUNTY ASSESSOR 11 $16,550 3 $9,832 4 $2,781 COUNTY ATTORNEY 19 $68,368 18 $9,927 18 $13,379 ELECTIONS 2 $13,687 5 $46,626 24 $28,377 ENVIRONMENTAL SERVICES 20 $55,470 20 $118,460 14 $28,527 EQUIPMENT SERVICES 14 $22,870 12 $41,266 4 $3,041 FACILITIES MANAGEMENT 7 $16,096 17 $39,654 13 $22,742 FLOOD CONTROL 13 $68,612 7 $25,169 13 $51,095 HOUSING 4 $38,520 2 $340 1 $1,892 HUMAN RESOURCES 4 $25,507 2 $17,839 1 $0 HUMAN SERVICES 29 $45,260 37 $75,083 26 $33,436 JUVENILE COURT 31 $37,027 28 $140,463 37 $36,573 LIBRARY 2 $5,324 9 $72,439 3 $1,249 MARICOPA HEALTH SYSTEM 212 $609,921 239 $602,981 238 $439,663 MCDOT 18 $30,641 23 $111,834 26 $62,648 PARKS & RECREATION 11 $9,595 10 $8,721 6 $18,752 PLANNING & DEVELOPMENT 2 $5,462 5 $23,525 3 $4,133 PUBLIC DEFENDER 8 $10,072 6 $6,068 8 $17,395 PUBLIC HEALTH 24 $28,390 18 $25,119 16 $15,549 SHERIFF 243 $900,962 246 $1,810,440 226 $736,970 TRIAL COURTS 26 $68,040 26 $28,103 19 $9,370 ALL OTHERS 23 $76,446 18 $11,394 18 $14,750 TOTALS 846 $2,495,786 856 $3,461,224 813 $1,604,382 Notes: 1. Dollars paid represents the amount paid for the year in which the event occurred and does not include RBNP nor IBNR reserves. Due to lag time in resolution and payment of claims, the figures from FY01-02 give a truer picture as these claims have had time to mature. 2. Amounts as valued on June 30, 2004, as reported by the Pinnacle system. VI-9 UNEMPLOYMENT LOSS SUMMARY FY01-02 TO FY03-04 Department ADULT PROBATION FY01-02 FY02-03 FY03-04 $ Paid $ Paid $ Paid $14,657 $60,072 $51,796 $8,239 $25,111 $13,228 $11,090 $39,197 $16,153 $4,699 $2,978 $6,520 CHIEF INFORMATION OFFICER $20,988 $3,234 $8,200 CLERK OF SUPERIOR COURT $29,829 $44,176 $36,874 $8,926 $33,879 $33,238 COUNTY ATTORNEY $34,066 $28,485 $6,134 ELECTIONS $12,634 $11,894 $12,774 ENVIRNMTL SERVICES $14,186 $10,982 $18,035 $7,136 $24,601 $16,149 $13,066 $6,140 $5,330 $5,338 $5,283 $1,134 HUMAN SERVICES $45,070 $37,640 $66,386 JUVENILE PROBATION $27,525 $33,456 $34,075 $151,867 $235,033 $232,444 MCDOT $24,769 $10,498 $31,829 MEDICAL ELIGIBILITY $17,019 $7,438 $562 $5,712 $7,348 $5,148 $33,253 $18,875 $15,704 $5,387 $10,764 $4,892 SHERIFF $72,299 $68,027 $57,288 TRIAL COURTS $45,091 $69,284 $17,219 ALL OTHERS $36,304 $39,063 $110,862 $649,152 $833,460 $801,973 ALTCS ANIMAL CONTROL SERVICES ASSESSOR CORRECTIONAL HEALTH FACILITIES MANAGEMENT HOUSING AUTHORITY HUMAN RESOURCES MARICOPA HEALTH SYSTEM PUBLIC DEFENDER PUBLIC HEALTH RECORDER TOTALS Notes: 1. Dollars paid represents the amount paid for the fiscal year. There are no reserves for unemployment. 2. Amounts as valued on June 30, 2004, as reported by the Advantage Financial System. VI-10