Transit Performance Report FY 2009 (July 1, 2008 through June 30, 2009) 05/2010 Transit Performance Report Issued: December 2009 The Transit Performance Report (TPR) is prepared and updated annually by Valley Metro Regional Public Transportation Authority (RPTA). This report is developed using input from, and reviewed by, member agencies, the RPTA committees and governing board. The TPR serves as input to the Maricopa Association of Governments’ (MAG) Regional Transportation Plan (RTP) updates and to RPTA’s Short Range Transit Program. In 2006 RPTA hired a consultant to conduct a Service Efficiency and Effectiveness Study (SEES). One task of SEES was to develop a series of performance measures, which are used to assess the efficiency of the transit system and its constituent elements. The SEES performance measures support the auditing requirements of Proposition 400 legislation. Proposition 400 authorize a half-cent sales tax approved by voters in 2004 that goes towards freeway, street, transit and light rail improvements. In addition, the SEES developed initial performance targets that will allow comparison between performance expectations and actual performance. These performance measures and performance targets have been incorporated in the TPR. Transit service in the region is made possible and supported by several funding sources including local municipal taxes in many cases. This report reflects data as reported to RPTA by local operating agencies.1 In fiscal year 2009 (July 1, 2008 to June 30, 2009), there were several changes affecting transit service. Highlights From FY 2008 to 2009: • Fixed route ridership increased by almost 9 percent to an all time high of 65.5 million. • Ridership on Express routes increased by almost 14 percent or by 252,438 boardings. • Ridership on Circulators increased almost 43 percent or by 1,994,849 boardings. 1 Local operating agencies include communities throughout the Valley. 2 • Transit Performance Report FY 2008-2009 (June 30, 2009) SYSTEM SUMMARY Fixed route includes Local, Express/LINK, Bus RAPID transit, Shuttle/Circulators and Rural Routes Performance Indicator Proposition 400 Fixed Fixed Route Route (1) Paratransit Vanpool Light Rail System Total Farebox Recovery 17.9% 22.3% 4.1% 85.1% 21.2% 21.0% Operating Cost per Boarding $4.49 $3.00 $36.44 $2.31 $2.85 $3.37 Subsidy per Boarding $3.68 $2.33 $34.95 $0.35 $2.24 $2.60 Operating Cost per Revenue Mile $5.99 $5.74 $4.35 $0.71 $11.66 $5.07 Average Fare $0.80 $0.67 $1.49 $1.97 $0.60 $0.71 Total Boardings 8,063,510 65,551,812 874,132 1,896,888 5,580,857 73,903,689 Percent of Total Boardings ---- 89.26% 1.19% 1.95% 7.60% 100% Boardings per Revenue Mile 1.33 1.92 0.12 0.31 4.10 1.51 (1) Proposition 400 fixed route service includes local, Express/LINK, and Bus RAPID transit. 3 • Transit Performance Report FY 2008-2009 (June 30, 2009) PROPOSITION 400 — PARATRANSIT This data represents Proposition 400 funded service for ADA certified passengers only. Each operating system may include more than one jurisdiction. The values in the “Proposition 400 “ column represents the amount reimbursed or credited to each jurisdiction in FY 2009 and may not correlate to the amount of Proposition 400 a jurisdiction spent that year. System Operating Cost is the total operating cost for each operating agency. For more details, please see Report 2: Proposition 400 - Paratransit found in the appendix. Paratransit Operating System Proposition 400 System Operating Cost1 Prop. 400 as a percentage of Total Operating Costs East Valley DAR $7,213,743 $9,760,107 73.91% $1,413 $102,139 1.38% $566,106 $2,431,098 23.29% Maricopa County STS $0 $2,056,574 0.00% Peoria $0 $1,260,336 0.00% Phoenix (3) $135,194 ---- ---- Surprise $19,030 $644,740 2.95% Sun Cities Area Transit $40,433 $610,581 6.62% $7,975,918 $16,865,576 100.00% El Mirage (2) Glendale TOTAL • East Valley DAR includes the cities of Chandler, Gilbert, Mesa, Scottsdale and Tempe. • Phoenix DAR includes the cities of Phoenix, Avondale, Goodyear, Tolleson and Paradise Valley. • El Mirage DAR includes El Mirage and Youngtown. • Phoenix does not receive Proposition 400 funding for ADA service within its municipal boundaries. (1) Displayed service costs reflect differences in how each jurisdiction reports operating cost data. RPTA is working with its operating partners to revise how operating cost data is captured to address these reporting differences. (2) Proposition 400 amount for ADA paratransit service in Youngtown only. (3) Proposition 400 amount for ADA paratransit service in Avondale only. 4 • Transit Performance Report FY 2008-2009 (June 30, 2009) PROPOSITION 400 FIXED ROUTE—BUS Includes Local, Express, and LINK service This data represents service that received funding from Proposition 400 and is a subset of total fixed route service. Boardings, Revenue miles, Operating cost, and Fare revenue data are from portions or segments of individual routes that received Proposition 400 funding. Because this data is a subset of all fixed route service, not all data indicators such as revenue hour or Saturday average boardings were available . The targets below are the same used for total fixed route. Please see Report 3: Proposition 400 Fixed Route - Bus found in the appendix for individual fixed route performance. Cost Efficiency and Effectiveness Target FY 2009 Actual Farebox Recovery Ratio 25% 17.9% Operating Cost Per Boarding $2.52 $4.49 Subsidy Per Boarding $1.90 $3.68 Operating Cost Per Revenue Mile $5.39 $5.99 Average Fare $0.73 $0.80 Target FY 2009 Actual 2.1 1.33 Subject: Service Effectiveness Subject: Boardings Per Revenue Mile 5 • Transit Performance Report FY 2008-2009 (June 30, 2009) PROPOSITION 400 FIXED ROUTE—BUS Cost Efficiency/Effectiveness—Performance Results Farebox Recovery Ratio Operating Cost Per Boarding 35% $8.00 $7.00 30% Target 25% 25% $6.00 $5.00 20% 17.9% $4.49 $4.00 15% $3.00 10% $2.00 Target $2.52 (2009) $1.00 0% 2009 $0.00 2009 Subsidy Per Boarding Operating Cost Per Revenue Mile $8.00 $7.00 $9.00 $6.00 $8.00 $5.00 $4.00 $7.00 $3.68 $3.00 $5.99 $6.00 $2.00 Target $1.90 (2009) $1.00 Target $5.39 (2009) $4.00 $2.00 $0.00 2009 $0.00 2009 Average Fare Boardings Per Revenue Mile $1.00 $0.80 $0.75 Target 2.10 Target $0.73 1.33 $0.50 $0.25 $0.00 2009 2009 6 • Transit Performance Report FY 2008-2009 (June 30, 2009) FIXED ROUTE—BUS (System-Wide) Includes Local, Express/LINK, Shuttle/Circulators and Rural Routes SERVICE CHANGES (JULY 2008 TO JUNE 2009) Regionally Funded: • Implemented new Route 40-Apache/Main St from Sky Harbor Airport to the Superstition Springs Transit Center. • Implemented Valley Metro LINK-Main Street from Sycamore Transit Center to the Superstition Springs Transit Center. • Implemented new routes: — — — — — — — 511 - Chandler/Scottsdale Airpark Express (via Loop 101) 535 - Red Mountain - Downtown (via Loop 202) 536 - NE Mesa Tempe/ASU (via Loop 202) (Bi-directional service) 542 - Chandler (via Loop 202 and I-10) 562 - Goodyear-Downtown (via I-10) 575 - Northwest Valley-Downtown (via Loop 101 and I-17) 576 - Northwest Valley (via Loop 101 and I-17) City Funded: • Implemented Mesa Circulator- Downtown BUZZ. SERVICE REDUCTIONS • Red Line was replaced with METRO Light Rail, new Route 40 and Route 15. • In Phoenix, all bus trips beginning in Phoenix before 5 a.m. and after 10 p.m. have been eliminated. In addition, Saturday service began operating on a schedule similiar to Sunday service. OTHER • Blue Line was shortened and became Route 39. • Green Line became Route 29 and Green Line Avondale became Route 29A. 7 • Transit Performance Report FY 2008-2009 (June 30, 2009) FIXED ROUTE—BUS (System-Wide) Includes Local, Express/LINK, Bus RAPID tranist, Shuttle/Circulators and Rural Routes For further details, please see Report 4A, 4B, 4C, and 4D found in the appendix. Cost Efficiency and Effectiveness Target FY 2009 Actual Farebox Recovery Ratio 25% 22.3% Operating Cost Per Boarding $2.52 $3.00 Subsidy Per Boarding $1.90 $2.33 Operating Cost Per Revenue Mile $5.39 $5.74 Average Fare $0.73 $0.67 Target FY 2009 Actual Annual Increase In Total Boardings 3% 9% Annual Increase In Boardings, Weekday, Saturday, Sunday 3% 7.5% Average Boardings Per Revenue Mile 2.1 1.92 Subject: Service Effectiveness Subject: 8 • Transit Performance Report FY 2008-2009 (June 30, 2009) FIXED ROUTE—BUS (System-Wide) Cost Efficiency/Effectiveness - Performance Results Includes Local, Express/LINK, Bus RAPID tranist, Shuttle/Circulators and Rural Routes Farebox Recovery Ratio Operating Cost Per Boarding $3.05 $2.62 $3.00 Target $2.52 (2009) 24.2% 2007 22.4% 2008 22.3% Target 25% 2007 2009 2008 2009 The farebox recovery ratio basically remained the same compared to FY 2008. Operating cost per boarding is almost unchanged from last year despite adding new service in FY 2009 Subsidy Per Boarding Operating Cost Per Revenue Mile $7.00 $6.00 $3.00 $2.37 $2.50 $2.00 $5.50 $2.33 $5.61 $5.74 $5.28 Target $5.39 (2009) $1.99 Target $1.90 (2009) $1.50 $1.00 $0.50 $0.00 2007 2008 2009 This indicator remained nearly the same. 2007 2008 2009 The cost to transport each rider increased by almost twelve percent. This may be due to the new routes not intially being as productive as more mature service. Average Fare $0.64 $0.68 2007 2008 $0.67 Target $0.73 (2009) 2009 Average fare increased slightly from the previous year. 9 • Transit Performance Report FY 2008-2009 (June 30, 2009) FIXED ROUTE—BUS (System-Wide) Service Effectiveness—Performance Results Includes Local, Express/LINK, Bus RAPID tranist, Shuttle/Circulators and Rural Routes Annual Increase/Decrease In Total Boardings1 Total Fixed Route Boardings 9% 9% 65.5 M 65 million Annual Increase/Decrease In Weekday Average Boardings 20% 64 million 18% 63 million 15% 62 million 12% 61 million 60.2 M 60 million 59 million 9% 3.5% 58.2 M Target 3% 7.5% 6% 3.3% 58 million Target 3% 3% 57 million 0% 56 million -1.9% -3% 55 million 2007 2008 2009 2007 - 2008 2009 -1.1% This includes local, express/LINK, shuttle/circulator, and rural routes. Annual Increase/Decrease In Saturday Average Boardings 2007 2008 2009 Annual Increase/Decrease In Sunday Average Boardings Boardings Per Revenue Mile 14% 20% 12% 2.01 1.84 2.02 2007 2008 2009 Target 1.91 18% 15% 12.1% 12% 13.4% 6.7% 9% 6% 3.8% Target 3% Target 3% 3% 0% -3% -1% 2007 2008 2009 -2.7% 2007 1 2008 2009 Annual increases or decreases in weekday, Saturday or Sunday average daily boardings may not match changes in annual total boardings. This difference is due to the number of weekdays, Saturdays and Sundays/Holidays changing from year to year. 10 • Transit Performance Report FY 2008-2009 (June 30, 2009) LIGHT RAIL Service began December 28, 2008 Cost Efficiency and Effectiveness Target FY 2009 Actual Farebox Recovery Ratio (1) 25% 21.2% Operating Cost Per Boarding $3.04 $2.85 Subsidy Per Boarding $2.23 $2.24 Operating Cost Per Revenue Mile $15.43 $11.66 Average Fare (2) $0.82 $0.60 Target FY 2009 Actual 3,913,500 5,580,857 Average Boardings Per Revenue Mile 3.94 4.1 On-Time Performance 93% 93.9% Subject: Service Effectiveness Subject: Total Boardings (3) (1) The Farebox Recovery was below the target of 25% due to fare collections being below planned revenue. (2) The Average Fare target of $0.82 was based on an estimate that did not adequately forecast the number of passengers qualifying for reduced fares, such as students and senior citizens, who make up a strong portion of the ridership base. (3) The original annual boardings target was 7,827,000. However, since service began midway through the fiscal year, the original target was prorated to reflect six months of service. 11 • Transit Performance Report FY 2008-2009 (June 30, 2009) LIGHT RAIL Cost Efficiency/Effectiveness—Performance Results Farebox Recovery Ratio Operating Cost Per Boarding 30% $4.00 Target 25% 25% $3.50 21.22% 20% $3.00 15% $2.50 $2.85 Target $3.04 (2009) $2.00 10% $1.50 5% $1.00 0% $0.50 2009 $0.00 2009 Operating cost per boarding was lower than expected. Subsidy Per Boarding Operating Cost Per Revenue Mile $4.00 $30.00 $3.50 $25.00 $3.00 $2.50 $20.00 $2.24 $2.00 Target $2.23 (2009) $1.50 $15.00 $11.66 Target $15.43 (2009) $10.00 $1.00 $5.00 $0.50 $1.00 $0.00 2009 2009 Operating cost per revenue mile was lower than expected. Boardings Per Revenue Mile Total Light Rail Boardings 6.00 6 million 5.00 5.6 million 5 million 4.10 Target 3.94 4.00 4 million Prorated Target* 3,913,500 million (2009) 3.00 3 million 2.00 2 million 1.00 1 million 0.00 2009 2009 The Total Boardings target of 7,827,000 is for an entire year of operating. Since service began on December 28, 2008, the original target was prorated to reflect six months of service. 12 • Transit Performance Report FY 2008-2009 (June 30, 2009) PARATRANSIT No service changes to report. For further details, please see Report 5: Paratransit found in the appendix. Cost Efficiency and Effectiveness Target FY 2009 Actual 5% 4.1% Operating Cost Per Boarding $31.03 $36.44 Subsidy Per Boarding $29.52 $34.95 Operating Cost Per Revenue Hour $54.68 $60.70 Target FY 2009 Actual Boardings Per Revenue Hour 1.76 1.67 ADA On-time Performance 90% 96.1% Subject: Farebox Recovery Ratio Service Effectiveness Subject: 13 • Transit Performance Report FY 2008-2009 (June 30, 2009) PARATRANSIT Cost Efficiency/Effectiveness—Performance Results Farebox Recovery Ratio Operating Cost Per Boarding Subsidy Per Boarding $36.44 4.4% Target 5% 4.0% 4.1% $35.33 $30.56 $35.00 $30.00 $34.95 $35.00 $36.00 $33.90 $30.00 $31.97 Target $31.03 (2009) $25.00 Target $29.52 (2009) $25.00 $20.00 $20.00 $15.00 $15.00 $10.00 $10.00 2007 2008 2009 The farebox recovery ratio remained nearly the same. $59.04 $5.00 $0.00 2007 2008 2007 2009 Operating cost per boarding increased by three percent. Operating Cost Per Revenue Hour $60.70 $55.46 $5.00 $0.00 Annual Increase/Decrease In Total Boardings 2008 2009 Subsidy per boarding increased by three percent. Boardings Per Revenue Hour 5% Target $54.68 (2009) 1.73 4% 1.67 1.67 2008 2009 Target 1.76 3% 2% 1% 0% -1% 2007 2008 -2% 2009 2007 -1.71% -2.05% -3% Operating cost per revenue hour increased by almost three percent. -3.3% -4% 2007 2008 Boardings per revenue hour remained the same. 2009 Total boardings decreased by over three percent possibly due to availability of alternative transportation programs. ADA On-Time Performance 95.39% 94.73% 96.08% Target 90% The Americans with Disabilities Act (ADA) of 1990 is federal law which prohibits discrimination against persons with disabilities in many areas, including public transportation. On-time performance measures how many ADA boardings occurred within 30 minutes of the pick-up time given to the passenger at the time of their reservation. Performance exceeded the target by nearly 6 percent. 2007 2008 2009 14 • Transit Performance Report FY 2008-2009 (June 30, 2009) VANPOOL For FY 2009 data, operating cost was redefined to include RPTA direct administrative cost for the vanpool program. For further details, please see Report 1: System Total found in the appendix. Cost Efficiency and Effectiveness Subject: Target FY 2009 Actual Farebox Recovery Ratio 100% 85.1% Operating Cost Per Boarding $1.85 $2.31* Subsidy Per Boarding $0.00 $0.37 Operating Cost Per Revenue Mile $0.50 $0.71 Target FY 2009 Actual 24 26 Service Effectiveness Subject: Net Vanpool Starts * Operating cost components have changed and the current target is based on old cost assumptions. 15 • Transit Performance Report FY 2008-2009 (June 30, 2009) VANPOOL Cost Efficiency/Effectiveness - Performance Results Operating Cost Per Boarding Farebox Recovery Ratio $5.00 150% $4.50 140% $4.00 130% $3.50 120% $3.00 115% 111.3% 110% $2.50 Target 100% 100% 90% $2.31 $2.00 $1.63 $1.50 85.06% 80% Target $1.85 (2009) $1.69 $1.00 70% 2007 2008 $0.50 2009 $0.00 2007 Subsidy Per Boarding 2008 2009 Operating Cost Per Revenue Mile $3.00 $2.00 $2.50 $1.75 $2.00 $1.50 $1.50 $1.00 $1.00 $0.50 $0.37 $0.75 -$0.50 $-0.24 $-0.19 2007 2008 $0.50 2009 $0.44 $0.45 2007 2008 Target $0.50 $0.00 Total Vanpool Boardings 2009 Net Vanpool Starts 70 2.0 million 1.5 million $0.71 Target $0.0 $0.00 1,418,466 1,478,148 60 1,429,232 50 44 1.0 million 40 500,000 30 100,000 20 26 Target 24 19 10 50,000 2007 2008 2009 0 2007 2008 2009 16 • Transit Performance Report FY 2008-2009 (June 30, 2009) GLOSSARY ADA On-Time Performance Measures how many ADA boardings occurred within 30 minutes of the pick-up time given to the passenger at the time of their reservation. Average Fare Average fare is the average price a person pays for a transit trip. It is equal to total fare revenue collected divided by total boardings. Boarding A boarding is known as an unlinked passenger trip. Every time a person boards a vehicle it is counted as a boarding. For example, if a person makes a trip involving one transfer, this trip is counted as two boardings. Circulators Circulator routes typically serve small specific areas with short routes that are designed to provide connections between transportation systems and other area attractions like employment centers or schools. Many circulator routes charge no fare. Consumer Price Index (CPI) This index is used to measure changes in prices from one period to another. The CPI is frequently used to adjust base payments to reflect changes in prices. Please see the Target worksheet for details on how financial based indicators have been modified each fiscal year. Freeway Express (RAPID, 500 Series) Freeway Express routes provide higher speed services by operating within a limited stop and other enhancements. These routes operate on regional freeways from regional park-n-ride lots to major activity centers. Farebox Recovery Ratio This is the percentage of total operating cost that is covered by fares collected. It is equal to total fare revenue collected divided by total operating costs. Fixed Route Fixed route bus service typically operates along a designated or “fixed” route with no deviations. Characteristics of this service type include controlled vehicle frequencies and scheduled passenger stops. In this report, fixed route service comprises Local, Express, Bus Rapid Transit, Circulator, and Rural Connector routes. LINK Service (Bus Rapid Transit) Link is a new type of bus service operating on arterial streets that functions as an extension of the METRO light rail line. Local Route Local routes may operate on either arterial or local collector streets. These are designed to serve localized trip patterns with one or more cities. Mechanical Failures Mechanical failure is a failure of some mechanical element of the revenue vehicle that prevents the vehicle from completing a scheduled revenue trip or from starting the next scheduled revenue trip. In addition, mechanical failures include failures from mechanical element of the revenue vehicle, because of local agency policy, prevents the vehicle from completing a scheduled revenue trip or starting the next revenue trip even though the vehicle is physically able to continue in revenue service. Net Vanpool Starts Calculated by subtracting number of deleted vanpools from the number of new vanpools started. Operating Cost The total cost to operate and maintain a transit system including labor, fuel, and maintenance, and administration. Rail On-Time Performance Percentage of all trips which arrive at the opposite terminal within three minutes of scheduled arrival times. GLOSSARY CONTINUES ON NEXT PAGE 17 • Transit Performance Report FY 2008-2009 (June 30, 2009) CONT. GLOSSARY Revenue Hour A revenue hour is an hour that one vehicle in revenue service is available to pick up revenue passengers. If ten vehicles are in service for two hours each, they collectively perform twenty revenue hours of service. Revenue Mile A revenue mile is a mile traveled by one vehicle in revenue service that is available to pick up revenue passengers. If ten vehicles are in service for two miles each, they collectively perform twenty revenue miles of service. Revenue Service Revenue service occurs when a vehicle is available to the general public and there is an expectation of carrying passengers who pay the required fare. Vehicles operated in fare-free service are also considered in revenue service. Revenue service includes layover/ recovery time, but does not include deadhead (i.e. travel from garage to the start point of a route), or vehicle maintenance testing. Rural Routes Rural routes typically provide connections between rural and urban communities. Subsidy per Boarding Also known as net operating cost per boarding, this is the operating cost per boarding minus the fare revenue per boarding. This number indicates the amount of public funding that is used to make up the difference between the cost of providing transportation service and the revenue generated by this service on a per boarding basis. Weekday/Saturday/Sunday Average Daily Boardings: This measures boardings on a typical weekday, Saturday, or Sunday. This is calculated by dividing total boardings on a weekday, Saturday or Sunday by the number weekday, Saturdays or Sundays in the fiscal year. 18 • Transit Performance Report FY 2008-2009 (June 30, 2009) FY 2009 Transit Performance Report Report 1: System Total July 1, 2008 through June 30, 2009 Total Boardings Total Wheelchairs Boardings Total Revenue Hours Total Revenue Miles 65,551,812 874,132 1,896,888 5,580,857 73,903,689 286,935 194,935 NR NR 481,870 2,305,116 524,842 157,369 95,213 3,082,540 34,172,826 7,329,082 6,208,650 1,362,250 49,072,808 Total Fare Revenue Total Operating Cost Total Security Incidents Total Safety Incidents Fixed Route (2) Dial-a-Ride Vanpool Rail Total $43,931,147 $1,304,778 $3,729,293 $3,371,103 $52,336,321 $196,568,442 $31,857,041 $4,384,248 $15,886,434 $248,696,165 608 1 NR 0 609 58 15 NR 9 73 System Percentage On-Time Performance System Fixed Route Dial-a-Ride Vanpool Rail (1) Total System Fixed Route Dial-a-Ride (3) 93.16% 96.08% Vanpool Rail (4) Total -----93.90% 94.38% (1) Rail began operation December 29, 2008. Displayed data represents a partial year. (2) Displayed service costs reflect differences in how each jurisdiction reports operating cost data. RPTA is working with its operating partners to revise how operating cost data is captured to address these reporting differences. (3) ADA on-time performance, please see glosary for definition (4) Rail on-time performance, please see glosary for definition 19 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 1: System Total Service Efficiency Farebox Recovery Ratio System FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change Fixed Route Dial-a-Ride Vanpool Rail Total 24.24% 4.41% 115.00% -----22.20% 22.36% 4.05% 111.26% -----20.69% 22.35% 4.10% 85.06% 21.22% 21.04% -0.03% 1.19% -23.55% -----1.69% FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change $2.62 $31.97 $1.63 -----$3.05 $3.06 $35.33 $1.69 -----$3.49 $3.00 $36.44 $2.31 $2.85 $3.37 -1.87% 3.14% 36.66% ------3.58% FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change $1.99 $30.56 -$0.24 -----$2.37 $2.37 $33.90 -$0.19 -----$2.77 $2.33 $34.95 $0.35 $2.24 $2.66 -1.86% 3.09% -281.33% ------4.00% FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change $5.28 NR $0.44 -----$5.40 $5.61 $4.24 $0.45 -----$4.76 $5.75 $4.35 $0.71 $11.66 $5.07 2.51% 2.54% 58.29% -----6.57% Operating Cost per Boarding System Fixed Route Dial-a-Ride Vanpool Rail Total Subsidy (Net Operating Cost) per Boarding System Fixed Route Dial-a-Ride Vanpool Rail Total Operating Cost per Revenue Mile System Fixed Route Dial-a-Ride Vanpool Rail Total 20 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 1: System Total Net Operating Cost per Revenue Mile System Fixed Route Dial-a-Ride Vanpool Rail Total FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change $4.00 ------$0.07 ----------- $4.36 $4.07 -$0.05 -----$3.77 $4.47 $4.17 $0.11 $9.19 $4.00 2.52% 2.49% 310.00% -----6.10% FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change $77.65 $55.46 $17.51 -----$70.15 $92.42 $59.04 $21.72 -----$82.52 $85.27 $60.70 $27.86 $166.85 $80.68 -7.73% 2.80% 28.27% ------2.23% FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change $58.83 $53.01 -$2.63 -----$54.57 $71.76 $56.65 -$2.45 -----$65.44 $66.22 $58.21 $4.16 $131.45 $63.70 -7.72% 2.75% 270.00% ------2.66% FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change $0.64 $1.41 $1.87 -----$0.68 $0.68 $1.43 $1.88 -----$0.72 $0.67 $1.49 $1.97 $0.60 $0.71 -1.89% 4.38% 4.48% ------1.95% Operating Cost per Revenue Hour System Fixed Route Dial-a-Ride Vanpool Rail Total Net Operating Cost per Revenue Hour System Fixed Route Dial-a-Ride Vanpool Rail Total Average Fare System Fixed Route Dial-a-Ride Vanpool Rail Total 21 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 1: System Total Service Effectiveness Total Boardings FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change 58,184,595 922,790 1,418,466 -----60,525,851 60,153,649 903,868 1,478,148 -----62,535,665 65,551,812 874,132 1,896,888 5,580,857 73,903,689 8.97% -3.29% 28.33% -----18.18% FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change 2.01 NR 0.27 -----1.77 1.84 0.12 0.26 -----1.36 1.92 0.12 0.31 4.10 1.51 4.45% -0.59% 15.83% -----10.52% FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change NR NR NR ----------- 0.17 NR NR -----0.16 0.09 1.72 0.00 0.16 0.11 -48.03% ----------------33.27% FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change Fixed Route NR 0.04 Dial-a-Ride NR NR Vanpool NR NR Rail NA NA Total -----0.04 (1) In FY 2008, many agencies did not report security incidents. 238.18 0.51 NR 0 0.86 System Fixed Route Dial-a-Ride Vanpool Rail Total Boardings per Revenue Mile System Fixed Route Dial-a-Ride Vanpool Rail Total Safety Incidents per 100,000 Boardings System Fixed Route Dial-a-Ride Vanpool Rail Total Security Incidents per 100,000 Boardings (1) System FY 06/07 Total 22 • Transit Performance Report FY 2008-2009 (June 30, 2009) FY 2009 Annual Transit Performance Report Report 2: Proposition 400- Paratransit July 1, 2008 through June 30, 2009 System East Valley DAR El Mirage (1) Glendale Maricopa County STS Peoria Phoenix DAR (2) Surprise Sun City Area Transit System Total Total Operating Costs Total Total Fare Revenue Total Proposistion 400 Funding $9,760,107 $102,139 $2,431,098 $2,056,574 $1,260,336 $14,991,465 $644,740 $610,581 $31,857,041 $395,629 $2,971 $106,405 $0 $39,566 $634,202 $19,542 $106,463 $1,304,778 $7,213,743 $1,413 $566,106 $0 $0 $135,194 $19,030 $40,433 $7,975,918 (1) Proposition 400 amount is for service in Youngtown only. (2) Proposition 400 amount is for service in Avondale only. 23 • Transit Performance Report FY 2008-2009 (June 30, 2009) FY 2009 Transit Performance Report Report 3: Proposition 400 Fixed Route- Bus July 1, 2008 through June 30, 2009 System Boardings Revenue Miles Fare Revenue on PTF Segments on PTF Segments on PTF Segments Fixed Route System Fixed Route 8,063,510 6,042,812 6,488,935 Operating Cost PTF Funding on PTF Segments on PTF Segments $36,188,872 $27,626,668 Service Efficiency Farebox Recovery Ratio System Fixed Route FY 08/09 Total 17.93% Operating Cost per Boarding System Fixed Route FY 08/09 Total $4.49 24 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 3: Proposition 400 Fixed Route- Bus Subsidy (Net Operating Cost) per Boarding FY 08/09 System Total Fixed Route $3.68 Operating Cost per Revenue Mile FY 08/09 System Total Fixed Route $5.99 Net Operating Cost per Revenue Mile FY 08/09 System Total Fixed Route $4.91 Average Fare System FY 08/09 Total Fixed Route $0.80 Service Effectiveness Total Boardings System Fixed Route FY 08/09 Total 8,063,510 Boardings per Revenue Mile System Fixed Route FY 08/09 Total 1.33 25 • Transit Performance Report FY 2008-2009 (June 30, 2009) FY 2009 Annual Transit Performance Report Report 4A: Fixed Route- By Service Type July 1, 2008 through June 30, 2009 Total Boardings Total Wheelchairs Boardings Total Bicycles Total Revenue Hours 56,920,899 1,815,530 122,964 6,672,955 19,464 65,551,812 261,558 1,915 724 22,050 688 286,935 1,296,619 18,906 6,264 86,966 617 1,409,372 1,817,578 79,862 9,393 388,275 10,008 2,305,116 Total Revenue Miles Percentage On-Time Performance Weekday Average Daily Boardings Total Operating Cost (1) Local Express 27,311,873 1,737,017 91.93% 95.94% 188,494 7,556 $158,865,569 $11,220,842 LINK Circulator Rural (1) Total 187,291 4,665,213 271,433 34,172,826 428 21,736 64 218,279 $973,427 $24,656,925 $851,680 $196,568,442 Service Type Local Express LINK Circulator Rural Total Service Type Service Type Total Fare Revenue Local Express LINK Circulator (2) Rural (1) Total $41,437,942 $2,348,760 $70,685 $24,229 $49,530 $43,931,147 92.48% 93.70% (1) Displayed service costs reflect differences in how each jurisdiction reports operating cost data. RPTA is working with its operating partners to revise how operating cost data is captured to address these reporting differences. (2) Rural service did not track on-time performance or vehicle failures. (3) Only GUS routes charged fare. 26 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4A: Fixed Route- By Service Type Service Efficiency Farebox Recovery Ratio Service Type Local Express LINK Circulator Rural Total FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change 25.02% 30.86% -------0.30% 5.23% 24.24% 24.93% 19.19% -------0.18% 6.10% 22.36% 26.08% 20.93% 7.26% 0.10% 5.82% 22.35% 4.61% 9.09% --------44.10% -4.74% -0.03% FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change $2.58 $4.78 -------$2.22 $54.87 $2.62 $2.93 $5.67 -------$3.54 $44.55 $3.06 $2.79 $6.18 $7.92 $3.70 $43.76 $3.00 -4.59% 9.07% -------4.32% -1.78% -1.87% FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change $1.93 $3.30 -------$2.22 $52.00 $1.99 $2.20 $4.58 -------$3.54 $41.83 $2.37 $2.06 $4.89 $7.34 $3.69 $41.21 $2.33 -6.05% 6.72% -------4.40% -1.48% -1.86% Operating Cost per Boarding Service Type Local Express LINK Circulator Rural Total Subsidy (Net Operating Cost) per Boarding Service Type Local Express LINK Circulator Rural Total 27 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4A: Fixed Route- By Service Type Operating Cost per Revenue Mile FY 06/07 Service Type Total Local Express LINK Circulator Rural Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change $5.68 $6.13 -------$4.97 $2.93 $5.61 $5.82 $6.46 $5.20 $5.29 $3.14 $5.75 2.36% 5.45% -------6.39% 7.26% 2.51% FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change $3.99 $4.02 -------$4.38 $2.47 $4.00 $4.27 $4.95 -------$4.96 $2.75 $4.36 $4.30 $5.11 $4.82 $5.28 $2.96 $4.47 0.80% 3.18% -------6.48% 7.59% 2.52% FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change $78.48 $125.22 -------$46.40 $76.19 $77.65 $96.61 $142.89 -------$57.82 $80.13 $92.42 $87.41 $140.50 $103.64 $63.50 $85.10 $85.27 -9.53% -1.67% -------9.83% 6.21% -7.73% $5.33 $5.82 -------$4.39 $2.60 $5.28 Net Operating Cost per Revenue Mile Service Type Local Express LINK Circulator Rural Total Operating Cost per Revenue Hour Service Type Local Express LINK Circulator Rural Total 28 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4A: Fixed Route- By Service Type Net Operating Cost per Revenue Hour Service Type Local Express LINK Circulator Rural Total FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change $58.84 $86.58 -------$46.26 $72.21 $58.83 $72.52 $115.48 -------$57.72 $75.24 $71.76 $64.61 $111.09 $96.11 $63.44 $80.15 $66.22 -10.91% -3.80% -------9.91% 6.53% -7.72% FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change $0.65 $1.47 -------$0.01 $2.87 $0.64 $0.73 $1.09 -------$0.01 $2.72 $0.68 $0.73 $1.29 $0.57 $0.00 $2.54 $0.67 -0.20% 18.99% --------36.64% -6.43% -1.89% Average Fare Service Type Local Express LINK Circulator Rural Total 29 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4A: Fixed Route- By Service Type Service Effectiveness Total Boardings Service Type Local Express LINK Circulator Rural Total FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change 54,014,676 1,434,895 -------2,725,312 9,712 58,184,595 53,871,409 1,590,092 -------4,678,106 14,042 60,153,649 56,920,899 1,815,530 122,964 6,672,955 19,464 65,551,812 5.66% 14.18% -------42.64% 38.61% 8.97% FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change 178,959 5,846 -------8,766 39 193,610 179,407 6,236 -------17,387 50 203,080 188,494 7,556 428 21,736 64 218,279 5.06% 21.18% -------25.02% 28.13% 7.48% FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change 95,978 ------------2,043 -----98,021 95,328 ------------8,606 23 103,958 100,342 -----157 10,361 59 110,919 5.26% --------------20.39% 154.72% 6.70% Weekday Average Boardings Service Type Local Express LINK Circulator Rural Total Saturday Average Boardings Service Type Local Express LINK Circulator Rural Total 30 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4A: Fixed Route- By Service Type Sunday/Holiday Average Boardings Service Type FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change 55,509 ------------1,631 -----57,141 53,693 ------------7,123 -----60,816 61,218 -------99 7,668 -----68,985 14.01% --------------7.66% -------13.43% FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change 2.07 1.22 -------1.98 0.05 2.01 1.94 1.08 -------1.40 0.07 1.84 2.08 1.05 0.66 1.43 0.07 1.92 7.29% -3.32% -------2.07% 9.20% 4.45% FY 06/07 Total FY 07/08 Total FY 08/09 Total FY 08 to FY 09 % Change 90.99% 92.50% -------95.09% NR 91.55% 90.44% 95.96% -------94.05% NR 92.07% 91.93% 95.94% 1.65% -0.02% --------1.67% -------1.50% Local Express LINK Circulator Rural Total Boardings per Revenue Mile Service Type Local Express LINK Circulator Rural Total On-Time Performance (1) Service Type Local Express LINK Circulator Rural Total 92.48% NR 93.45% (1) The average of the averages will vary slightly depending on the report. 31 • Transit Performance Report FY 2008-2009 (June 30, 2009) FY 2009 Annual Transit Performance Report Report 4B: Fixed Route by Agency July 1, 2008 through June 30, 2009 Contract Administrator Glendale Circulator Glendale subtotal Phoenix Local Express Circulator Phoenix subtotal RPTA Local Express Circulator LINK Rural RPTA subtotal Scottsdale Circulator Scottsdale subtotal Tempe Local Express Circulator Tempe subtotal Total Total Boardings Total Wheelchairs Boardings Total Bicycles Total Revenue Hours 113,382 113,382 2,410 2,410 811 811 8,735 8,735 43,588,593 1,053,426 2,599,292 47,241,311 204,859 1,100 13,100 219,059 914,702 6,706 30,144 951,552 1,137,642 35,174 118,173 1,290,988 7,623,137 624,888 80,133 122,964 19,464 8,470,586 35,131 257 567 724 688 37,367 217,258 10,020 1,030 6,264 617 235,189 316,822 36,357 5,755 9,393 10,008 378,335 572,925 572,925 1,799 1,799 0 0 48,648 48,648 5,709,169 137,216 3,307,223 9,153,608 65,551,812 21,568 558 4,174 26,300 286,935 164,659 2,180 54,981 221,820 1,409,372 363,114 8,331 206,964 578,409 2,305,116 32 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4B: Fixed Route by Agency Contract Administrator Glendale Circulator Glendale subtotal Phoenix Local Express Circulator Phoenix subtotal RPTA Local Express Circulator LINK Rural RPTA subtotal Scottsdale Circulator Scottsdale subtotal Tempe Local Express Circulator Tempe subtotal Total Total Revenue Miles Percentage On-Time Performance Weekday Avg. Daily Boardings Saturday Avg. Daily Boardings 98,760 98,760 NR NR 361 361 222 222 17,512,278 726,548 1,960,474 20,199,300 92.21% 94.76% 91.73% 92.60% 145,554 4,615 8,680 158,849 72,652 0 2,663 75,315 5,201,997 855,506 60,795 187,291 271,433 6,577,022 92.38% 97.50% NR NR NR 95.12% 24,837 2,403 283 428 64 28,016 17,652 0 153 157 59 18,021 439,307 439,307 97.00% 97.00% 1,669 1,669 1,564 1,564 4,597,598 154,963 2,105,878 6,858,438 34,172,826 90.38% 93.00% NR 91.00% 93.93 18,103 538 10,744 29,385 218,279 10,038 0 5,761 15,800 110,699 33 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4B: Fixed Route by Agency Contract Administrator Glendale Circulator Glendale subtotal Phoenix Local Express Circulator Phoenix subtotal RPTA Local Express Circulator LINK Rural RPTA subtotal Scottsdale Circulator Scottsdale subtotal Tempe Local Express Circulator Tempe subtotal Total Sunday Avg. Daily Boardings Total Operating Cost (1) Fare Revenue 175 175 $668,581 $668,581 $24,229 $24,229 46,456 $105,199,325 $33,747,848 0 $4,667,828 $1,540,678 1,733 $9,626,975 $0 48,189 $119,494,128 $35,288,526 5,839 0 0 99 0 5,937 $27,361,832 $5,666,247 $319,570 $973,427 $851,680 $35,172,756 $4,605,681 $691,567 $0 $70,685 $49,530 $5,417,463 1,140 1,140 $2,627,403 $2,627,403 $0 $0 8,923 $26,304,412 $3,084,414 0 $886,767 $116,515 4,620 $11,414,395 $0 13,543 $38,605,574 $3,200,929 68,984 $196,568,442 $43,931,147 (1) Displayed service costs reflect differences in how each jurisdiction reports operating cost data. RPTA is working with its operating partners to revise how operating cost data is captured to address these reporting differences. 34 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4B: Fixed Route by Agency Service Efficiency Farebox Recovery Ratio Contract Administrator Glendale Circulator Glendale subtotal Phoenix Local Express Circulator Phoenix subtotal RPTA Local Express Circulator LINK Rural RPTA subtotal Scottsdale Circulator Scottsdale subtotal Tempe Local Express Circulator Tempe subtotal Total FY 06/07 Total FY 07/08 Total FY 08/09 FY08 - FY09 Total % Change 13.42% 13.42% 16.25% 16.25% 3.62% 3.62% -77.70% -77.70% 27.39% 28.96% 0.00% 26.98% 27.62% 25.34% 0.00% 25.95% 32.08% 33.01% 0.00% 29.53% 16.13% 30.23% 18.69% 44.60% ------------5.23% 20.19% 19.35% 11.99% ------------6.10% 18.19% 16.83% 12.21% 0.00% 7.26% 5.82% 15.40% -13.01% 1.81% -------------4.74% -15.31% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 18.58% 2.36% 0.00% 16.22% 24.24% 16.64% 15.35% 0.00% 12.36% 22.36% 11.73% 13.14% 0.00% 8.29% 22.35% -29.53% -14.38% 0.00% -32.90% -0.03% 13.82% 35 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4B: Fixed Route by Agency Operating Cost per Boarding Contract Administrator Glendale Circulator Glendale subtotal Phoenix Local Express Circulator Phoenix subtotal RPTA Local Express Circulator LINK Rural RPTA subtotal Scottsdale Circulator Scottsdale subtotal Tempe Local Express Circulator Tempe subtotal Total FY 06/07 Total FY 07/08 Total FY 08/09 FY08 - FY09 Total % Change $1.91 $1.91 $1.59 $1.59 $5.90 $5.90 270.49% 270.49% $2.40 $4.53 $2.57 $2.46 $2.70 $4.60 $3.99 $2.80 $2.41 $4.43 $3.70 $2.53 -10.78% -3.77% -7.07% -9.67% $3.14 $5.76 ------------$54.87 $3.32 $3.45 $8.08 ------------$44.55 $3.78 $3.59 $9.07 $3.99 $7.92 $43.76 $4.15 4.02% 12.24% -------------1.78% 9.73% $6.86 $6.86 $7.73 $7.73 $4.59 $4.59 -40.66% -40.66% $3.33 $4.69 $1.29 $2.86 $2.62 $4.03 $5.69 $2.78 $3.64 $3.06 $4.61 $6.46 $3.45 $4.22 $3.00 14.33% 13.61% 24.09% 15.79% -1.87% 36 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4B: Fixed Route by Agency Subsidy (Net Operating Cost) per Boarding Contract Administrator Glendale Circulator Glendale subtotal Phoenix Local Express Circulator Phoenix subtotal RPTA Local Express Circulator LINK Rural RPTA subtotal Scottsdale Circulator Scottsdale subtotal Tempe Local Express Circulator Tempe subtotal Total FY 06/07 Total FY 07/08 Total FY 08/09 FY08 - FY09 Total % Change $1.65 $1.65 $1.84 $1.84 $5.68 $5.68 209.09% 209.09% $1.74 $3.22 $2.57 $1.79 $1.96 $3.44 $3.99 $4.33 $1.64 $2.97 $3.70 $1.78 -16.27% -13.64% -7.06% -58.83% $2.55 $3.19 ------------$52.00 $2.65 $2.78 $7.11 ------------$41.83 $3.10 $2.99 $7.96 $3.99 $7.34 $41.21 $3.51 7.26% 11.97% -------------1.48% 13.46% $6.86 $6.86 $7.73 $7.73 $4.59 $4.59 -40.67% -40.66% $2.71 $4.58 $1.29 $2.40 $1.99 $3.36 $4.82 $2.78 $3.19 $2.37 $4.07 $5.61 $3.45 $3.87 $2.33 21.06% 16.57% 24.09% 21.17% -1.86% 37 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4B: Fixed Route by Agency Operating Cost per Revenue Mile Contract Administrator Glendale Circulator Glendale subtotal Phoenix Local Express Circulator Phoenix subtotal RPTA Local Express Circulator LINK Rural RPTA subtotal Scottsdale Circulator Scottsdale subtotal Tempe Local Express Circulator Tempe subtotal Total FY 06/07 Total FY 07/08 Total FY 08/09 FY08 - FY09 Total % Change $1.72 $1.72 $1.61 $1.61 $6.77 $6.77 321.75% 321.75% $5.93 $6.97 $3.26 $5.88 $6.22 $6.58 $4.44 $6.09 $6.01 $6.42 $4.91 $5.92 -3.42% -2.37% 10.50% -2.89% $4.13 $4.13 ------------$2.60 $4.07 $4.76 $5.98 ------------$2.93 $4.81 $5.26 $6.62 $5.26 $5.20 $3.14 $5.35 10.56% 10.81% ------------7.26% 11.12% NR NR $5.98 $5.98 ------------- $5.72 $5.72 $5.42 $5.63 $5.75 25.51% 22.81% 28.02% 25.82% 2.51% $8.59 $8.59 $4.34 $4.34 $4.34 $4.34 $5.28 $4.56 $4.66 $4.23 $4.47 $5.61 38 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4B: Fixed Route by Agency Net Operating Cost per Revenue Mile Contract Administrator Glendale Circulator Glendale subtotal Phoenix Local Express Circulator Phoenix subtotal RPTA Local Express Circulator LINK Rural RPTA subtotal Scottsdale Circulator Scottsdale subtotal Tempe Local Express Circulator Tempe subtotal Total FY 06/07 Total FY 07/08 Total FY 08/09 FY08 - FY09 Total % Change $1.49 $1.49 $1.34 $1.61 $6.52 $6.52 385.36% 306.47% $4.31 $4.95 $3.26 $4.30 $4.50 $4.91 $4.44 $4.51 $4.08 $4.30 $4.91 $4.17 -9.36% -12.39% 10.51% -7.59% $3.36 $2.29 ------------$2.47 $3.25 $3.84 $5.26 ------------$2.75 $3.94 $4.37 $5.81 $5.26 $4.82 $2.96 $4.52 14.01% 10.54% ------------7.59% 14.91% NR NR $5.98 $5.98 ------------- $5.05 $4.97 $5.42 $5.16 $4.47 32.90% 26.01% 28.02% 31.66% 2.52% $8.59 $8.59 $3.53 $4.23 $4.34 $3.63 $4.00 $3.80 $3.94 $4.23 $3.92 $4.36 39 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4B: Fixed Route by Agency Operating Cost per Revenue Hour Contract Administrator Glendale Circulator Glendale subtotal Phoenix Local Express Circulator Phoenix subtotal RPTA Local Express Circulator LINK Rural RPTA subtotal Scottsdale Circulator Scottsdale subtotal Tempe Local Express Circulator Tempe subtotal Total FY 06/07 Total FY 07/08 Total FY 08/09 FY08 - FY09 Total % Change $22.36 $22.36 $19.93 $19.93 $76.54 $76.54 283.95% 283.95% $92.51 $152.37 $51.47 $92.85 $116.30 $159.48 $90.20 $115.55 $92.47 $132.71 $81.47 $92.56 -20.49% -16.79% -9.69% -19.90% $57.03 $91.35 ------------$76.19 $58.94 $74.75 $140.60 ------------$80.13 $79.33 $86.36 $155.85 $55.53 $103.64 $85.10 $92.97 15.53% 10.84% ------------6.21% 17.19% $55.80 $55.80 $49.75 $49.75 $54.01 $54.01 8.56% 8.56% $55.40 $77.34 $39.94 $53.52 $77.65 $60.31 $90.69 $45.50 $56.17 $92.42 $72.44 $106.44 $55.15 $66.74 $85.27 20.12% 17.38% 21.21% 18.83% -7.73% 40 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4B: Fixed Route by Agency Net Operating Cost per Revenue Hour Contract Administrator Glendale Circulator Glendale subtotal Phoenix Local Express Circulator Phoenix subtotal RPTA Local Express Circulator LINK Rural RPTA subtotal Scottsdale Circulator Scottsdale subtotal Tempe Local Express Circulator Tempe subtotal Total FY 06/07 Total FY 07/08 Total FY 08/09 FY08 - FY09 Total % Change $19.36 $19.36 $16.69 $16.69 $73.76 $73.76 341.86% 341.96% $67.17 $108.25 $51.47 $67.79 $84.18 $119.06 $90.20 $85.57 $62.81 $88.91 $81.47 $65.23 -25.39% -25.33% -9.68% -23.77% $46.37 $50.61 ------------$72.21 $47.04 $60.29 $123.75 ------------$75.24 $64.90 $71.83 $136.83 $55.53 $96.11 $80.15 $78.65 19.14% 10.57% ------------6.53% 21.18% $55.80 $55.80 $49.75 $49.75 $54.01 $54.01 8.56% 8.56% $45.11 $75.52 $39.94 $44.84 $58.83 $50.27 $76.77 $45.50 $49.23 $71.76 $63.95 $92.46 $55.15 $61.21 $66.22 27.20% 20.44% 21.21% 24.35% -7.72% 41 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4B: Fixed Route by Agency Average Fare Contract Administrator Glendale Circulator Glendale subtotal Phoenix Local Express Circulator Phoenix subtotal RPTA Local Express Circulator LINK Rural RPTA subtotal Scottsdale Circulator Scottsdale subtotal Tempe Local Express Circulator Tempe subtotal Total FY 06/07 Total FY 07/08 Total FY 08/09 FY08 - FY09 Total % Change $0.26 $0.26 $0.26 $0.26 $0.21 $0.21 -17.40% -17.40% $0.66 $1.31 $0.00 $0.66 $0.75 $1.17 $0.00 $0.73 $0.77 $1.46 $0.00 $0.75 3.62% 25.33% 0.00% 2.81% $0.59 $2.57 ------------$2.87 $0.67 $0.67 $0.97 ------------$2.72 $0.69 $0.60 $1.11 $0.00 $0.57 $2.54 $0.64 -9.51% 14.28% -------------6.43% -7.07% $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 ----------- $0.62 $0.11 $0.00 $0.46 $0.64 $0.67 $0.87 $0.00 $0.45 $0.68 $0.54 $0.85 $0.00 $0.35 $0.67 -19.43% -2.73% 0.00% -22.31% -1.89% 42 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4B: Fixed Route by Agency Service Effectiveness Total Boardings Contract Administrator Glendale Circulator Glendale subtotal Phoenix Local Express Circulator Phoenix subtotal RPTA Local Express Circulator LINK Rural RPTA subtotal Scottsdale Circulator Scottsdale subtotal Tempe Local Express Circulator Tempe subtotal Total FY 06/07 Total FY 07/08 Total FY 08/09 FY08 - FY09 Total % Change 227,702 227,702 110,941 110,941 113,382 113,382 2.20% 2.20% 42,299,704 1,065,675 735,941 44,101,320 41,656,263 1,014,358 1,799,974 44,470,595 43,588,593 1,053,426 2,599,292 47,241,311 4.64% 3.85% 44.41% 6.23% 7,623,137 624,888 80,133 122,964 19,464 8,470,586 2.33% 40.33% ------------38.61% 7.10% 6,487,252 275,101 ------------9,712 6,772,065 7,449,468 445,309 ------------14,042 7,908,819 274,961 274,961 310,545 310,545 572,925 572,925 84.49% 84.49% 5,097,699 94,119 1,616,729 6,808,547 58,184,595 4,765,678 130,425 2,456,646 7,352,749 60,153,649 5,709,169 137,216 3,307,223 9,153,608 65,551,812 19.80% 5.21% 34.62% 24.49% 8.97% (1) Glendale's FY 08 ridership decreased due to Luke Link becoming new Route 70-Glendale/24th St and not due to an actual decrease in ridership. 43 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4B: Fixed Route by Agency Weekday Average Boardings Contract Administrator Glendale Circulator Glendale subtotal Phoenix Local Express Circulator Phoenix subtotal RPTA Local Express Circulator LINK Rural RPTA subtotal Scottsdale Circulator Scottsdale subtotal Tempe Local Express Circulator Tempe subtotal Total FY 06/07 Total 745 745 147,666 23,546 NR NR 21,652 193,610 FY 07/08 Total FY 08/09 FY08 - FY09 Total % Change 354 354 361 361 2.11% 2.11% 149,234 145,554 4,615 8,680 158,849 6.44% 27,302 24,837 2,403 283 428 64 28,016 2.62% 845 845 1,669 1,669 97.46% 97.46% 25,346 203,080 18,103 538 10,744 29,385 218,279 15.94% 7.48% 44 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4B: Fixed Route by Agency Saturday Average Boardings Contract Administrator Glendale Circulator Glendale subtotal Phoenix Local Express Circulator Phoenix subtotal RPTA Local Express Circulator LINK Rural RPTA subtotal Scottsdale Circulator Scottsdale subtotal Tempe Local Express Circulator Tempe subtotal Total FY 06/07 Total 367 367 FY 07/08 Total 235 235 FY 08/09 FY08 - FY09 Total % Change 222 222 -5.68% -5.68% 72,652 72,204 73,247 2,663 75,315 2.82% 17,652 11,579 NR NR 13,010 153 157 59 18,021 38.51% 953 953 1,564 1,564 64.13% 64.13% 10,038 13,871 98,021 16,511 103,958 5,761 15,800 110,699 -4.31% 6.49% 45 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4B: Fixed Route by Agency Sunday/Holiday Average Boardings Contract Administrator Glendale Circulator Glendale subtotal Phoenix Local Express Circulator Phoenix subtotal RPTA Local Express Circulator LINK Rural RPTA subtotal Scottsdale Circulator Scottsdale subtotal Tempe Local Express Circulator Tempe subtotal Total FY 06/07 Total 285 285 FY 07/08 Total 155 155 FY 08/09 FY08 - FY09 Total % Change 175 175 12.67% 12.67% 46,456 43,976 49,168 1,733 48,189 -1.99% 5,839 99 3,542 NR NR 4,581 5,937 29.60% 773 773 1,140 1,140 47.46% 47.46% 8,923 9,337 57,141 11,120 60,816 4,620 13,543 68,984 21.79% 13.43% 46 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4B: Fixed Route by Agency Boardings per Revenue Mile Contract Administrator Glendale Circulator Glendale subtotal Phoenix Local Express Circulator Phoenix subtotal RPTA Local Express Circulator LINK Rural RPTA subtotal Scottsdale Circulator Scottsdale subtotal Tempe Local Express Circulator Tempe subtotal Total FY 06/07 Total FY 07/08 Total FY 08/09 FY08 - FY09 Total % Change 0.90 0.90 1.01 1.01 1.15 1.15 13.84% 13.84% 2.47 1.54 1.27 2.40 2.30 1.43 1.12 2.18 2.49 1.45 1.33 2.34 8.25% 1.45% 18.91% 7.50% 1.32 0.72 ------------0.05 1.23 1.38 0.74 ------------0.07 1.27 1.47 0.73 1.32 0.66 0.07 1.29 6.29% -1.28% ------------9.20% 1.27% NR NR 1.30 1.30 --------------- 1.24 0.89 1.57 1.33 1.92 9.78% 8.09% 3.17% 8.66% 4.45% 1.25 1.25 1.30 0.92 3.35 1.51 2.01 1.13 0.82 1.52 1.23 1.84 47 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4B: Fixed Route by Agency Boardings per Revenue Hour (Express Routes only) Contract Administrator Phoenix (Express only) RPTA (Express only) Tempe (Express only) Total FY 06/07 Total 33.64 15.87 16.49 26.22 FY 07/08 Total FY 08/09Y 08 to FY 09 Total % Change 34.64 17.40 15.94 25.22 29.95 17.19 16.47 22.73 -13.53% -1.25% 3.31% -9.85% On-Time Performance (1) Contract Administrator Glendale Circulator Glendale subtotal Phoenix Local Express Circulator Phoenix subtotal RPTA Local Express Circulator LINK Rural RPTA subtotal Scottsdale Circulator Scottsdale subtotal Tempe Local Express Circulator Tempe subtotal Total FY 08/09Y 08 to FY 09 Total % Change FY 06/07 Total FY 07/08 Total NR NR 95.0% 95.0% NR NR --------- 91.5% 92.2% 94.8% 91.7% 92.6% 1.24% 95.4% 95.6% 92.4% 97.5% NR NR NR 95.1% -0.55% 99.0% 99.0% 95.0% 95.0% 97.0% 97.0% 2.11% 2.11% 89.7% 92.1% 90.4% 93.0% NR 91.0% 93.9% 1.51% 2.03% 92.1% 88.0% 91.5% (1) The average of the averages will vary slightly depending on the report. 48 • Transit Performance Report FY 2008-2009 (June 30, 2009) FY 2009 Annual Transit Performance Report Report 4C: Fixed Route by Service Provider July 1, 2008 through June 30, 2009 Service Provider Ajo Transportation Atypical Transportation First Transit City of Glendale MV Transportation ValuTrans Veolia Phoenix Veolia RPTA Veolia Tempe Total Service Provider Ajo Transportation Atypical Transportation First Transit City of Glendale MV Transportation ValuTrans Veolia Phoenix Veolia RPTA Veolia Tempe Total Total Boardings Total Wheelchairs Boardings Total Bicycles Total Revenue Hours 14,158 572,925 14,473,904 113,382 391,735 187,281 32,375,672 8,269,147 9,153,608 65,551,812 223 1,799 62,940 2,410 291 521 155,828 36,623 26,300 286,935 230 0 277,962 811 3,786 2,056 669,804 232,903 221,820 1,409,372 6,602 48,648 385,777 8,735 27,450 16,636 877,761 355,097 578,409 2,305,116 Percentage Weekday On-Time Average Performance Daily Boardings Total Operating Cost (1) Total Revenue Miles 175,302 439,307 5,603,612 98,760 510,364 397,879 14,085,323 6,003,841 6,858,438 34,172,826 NR 97.0% 89.5% NR 94.2% 99.8% 94.3% 93.9% NR 94.8% 45 1,669 48,726 361 1,276 685 108,846 27,285 29,385 218,279 $526,533 $2,627,403 $26,932,806 $668,581 $1,263,002 $3,083,175 $91,298,320 $31,563,048 $38,605,574 $196,568,442 49 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4C: Fixed Route by Service Provider Service Provider Ajo Transportation Atypical Transportation First Transit City of Glendale MV Transportation ValuTrans Veolia Phoenix Veolia RPTA Veolia Tempe Total Total Fare Revenue $34,716 $0 $8,208,672 $24,229 $0 $226,503 $27,079,854 $5,156,244 $3,200,929 $43,931,147 Service Efficiency Farebox Recovery Ratio Service Provider FY 06/07 Total FY 07/08 Total 7.2% 0.0% -------9.7% 24.6% -------2.6% 27.9% 20.7% 16.1% 24.2% 7.6% 0.0% 31.6% 16.3% --------------2.7% 24.4% 19.4% 12.4% 22.4% Ajo Transportation Atypical Transportation First Transit (2) City of Glendale Laidlaw (3) MV Transportation ValuTrans Veolia Phoenix Veolia RPTA Veolia Tempe Total FY 08/09 FY 08 to FY 09 Total % Change 6.6% 0.0% 30.5% 3.6% --------------7.3% 29.7% 16.3% 8.3% 22.3% -13.58% 0.0% -3.42% -77.70% --------------177.05% 21.35% -15.68% -32.90% -0.03% (1) Displayed service costs reflect differences in how each jurisdiction reports operating cost data. RPTA is working with its operating partners to revise how operating cost data is captured to address these reporting differences. (2) First Transit began operating in FY 07/08. (3) Laidlaw did not operate after FY 06/07. 50 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4C: Fixed Route by Service Provider Operating Cost per Boarding Service Provider Ajo Transportation Atypical Transportation First Transit City of Glendale Laidlaw MV Transportation ValuTrans Veolia Phoenix Veolia RPTA Veolia Tempe Total FY 06/07 Total FY 07/08 Total $41.60 $6.86 -------$1.91 $3.11 $3.43 $94.80 $2.33 $3.22 $2.90 $2.62 $36.24 $7.73 $2.16 $1.59 -------$3.29 $39.07 $3.10 $3.53 $3.64 $3.06 FY 08/09 FY 08 to FY 09 Total % Change $37.19 $4.59 $1.86 $5.90 -------$3.22 $16.46 $2.82 $3.82 $4.22 $3.00 2.61% -40.66% -13.75% 270.49% --------2.05% -57.86% -8.92% 8.22% 15.79% -1.87% Subsidy (Net Operating Cost) per Boarding Service Provider Ajo Transportation Atypical Transportation First Transit City of Glendale Laidlaw MV Transportation ValuTrans Veolia Phoenix Veolia RPTA Veolia Tempe Total FY 06/07 Total FY 07/08 Total $38.61 $6.86 -------$1.73 $2.35 $3.43 $92.32 $1.68 $2.55 $2.43 $1.99 $33.48 $7.73 $1.48 $1.33 -------$3.29 $38.03 $2.34 $2.84 $3.19 $2.37 FY 08/09 FY 08 to FY 09 % Change Total $34.74 $4.59 $1.29 $5.68 -------$3.22 $15.25 $1.98 $3.19 $3.87 $2.33 3.76% -40.66% -12.39% 326.37% --------2.05% -59.90% -15.21% 12.30% 21.17% -1.86% 51 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4C: Fixed Route by Service Provider Operating Cost per Revenue Mile Service Provider Ajo Transportation Atypical Transportation First Transit City of Glendale Laidlaw MV Transportation ValuTrans Veolia Phoenix Veolia RPTA Veolia Tempe Total FY 06/07 Total FY 07/08 Total $2.31 $8.59 -------$1.93 $4.72 $2.46 $3.12 $6.33 $4.13 $4.34 $5.28 $2.74 NR $5.98 $1.61 -------$2.29 $7.22 $6.26 $4.76 $4.47 $5.61 FY 08/09 FY 08 to FY 09 Total % Change $3.00 $5.98 $4.81 $6.77 -------$2.47 $7.75 $6.48 $5.26 $5.63 $5.75 9.67% --------19.68% 321.75% -------8.26% 7.32% 3.51% 10.50% 25.82% 2.51% Net Operating Cost per Revenue Mile Service Provider Ajo Transportation Atypical Transportation First Transit City of Glendale Laidlaw MV Transportation ValuTrans Veolia Phoenix Veolia RPTA Veolia Tempe Total FY 06/07 Total FY 07/08 Total $2.15 $8.59 -------$1.74 $3.56 $2.46 $3.04 $4.56 $3.27 $3.64 $4.00 $2.53 NR $4.10 $1.34 -------$2.29 $7.03 $4.73 $3.84 $3.92 $4.36 FY 08/09 FY 08 to FY 09 Total % Change $2.81 $5.98 $3.34 $6.52 -------$2.47 $7.18 $4.56 $4.40 $5.16 $4.47 10.90% -18.41% 385.36% -------8.26% 2.15% -3.64% 14.66% 31.66% 2.52% 52 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4C: Fixed Route by Service Provider Operating Cost per Revenue Hour Service Provider Ajo Transportation Atypical Transportation First Transit City of Glendale Laidlaw MV Transportation ValuTrans Veolia Phoenix Veolia RPTA Veolia Tempe Total FY 06/07 Total FY 07/08 Total $66.84 $55.80 -------$24.64 $77.98 $47.55 $93.47 $97.59 $58.61 $53.60 $77.65 $73.77 $49.75 $177.98 $19.93 -------$47.02 $188.55 $105.41 $76.46 $56.17 $92.42 FY 08/09 FY 08 to FY 09 Total % Change $79.75 $54.01 $69.81 $76.54 -------$46.01 $185.33 $104.01 $88.89 $66.74 $85.27 8.11% 8.56% -60.77% 283.95% --------2.14% -1.71% -1.33% 16.26% 18.83% -7.73% Net Operating Cost per Revenue Hour Service Provider Ajo Transportation Atypical Transportation First Transit City of Glendale Laidlaw MV Transportation ValuTrans Veolia Phoenix Veolia RPTA Veolia Tempe Total FY 06/07 Total FY 07/08 Total $62.03 $55.80 $68.14 $49.75 $121.82 $16.69 $74.50 $54.01 $48.54 $73.76 $47.02 $183.55 $79.65 $61.64 $49.23 $71.76 $46.01 $171.72 $73.16 $74.37 $61.21 $66.22 $22.24 $58.83 $47.55 $91.03 $70.37 $46.45 $44.99 $58.83 FY 08/09 FY 08 to FY 09 Total % Change 9.32% 8.56% -60.16% 341.86% --------2.14% -6.45% -8.14% 20.63% 24.35% -7.72% 53 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4C: Fixed Route by Service Provider Average Fare Service Provider Ajo Transportation Atypical Transportation First Transit City of Glendale Laidlaw MV Transportation ValuTrans Veolia Phoenix Veolia RPTA Veolia Tempe Total FY 06/07 Total FY 07/08 Total $3.00 $0.00 -------$0.19 $0.76 $0.00 $2.48 $0.65 $0.67 $0.47 $0.64 $2.77 $0.00 $0.68 $0.26 -------$0.00 $1.04 $0.76 $0.68 $0.45 $0.68 FY 06/07 Total FY 07/08 Total 7,291 274,961 -------97,681 6,713,015 330,546 2,421 37,187,780 6,736,074 6,834,826 58,184,595 10,808 310,545 14,094,101 110,941 -------360,630 47,272 30,015,864 7,850,739 7,352,749 60,153,649 FY 08/09 FY 08 to FY 09 Total % Change $2.45 $0.00 $0.57 $0.21 -------$0.00 $1.21 $0.84 $0.62 $0.35 $0.67 -11.32% 0.00% -16.69% -17.40% -------0.00% 16.74% 10.53% -8.74% -22.31% -1.89% Service Effectiveness Total Boardings Service Provider Ajo Transportation Atypical Transportation First Transit City of Glendale Laidlaw MV Transportation ValuTrans Veolia Phoenix Veolia RPTA Veolia Tempe Total FY 08/09 FY 08 to FY 09 Total % Change 14,158 572,925 14,473,904 113,382 -------391,735 187,281 32,375,672 8,269,147 9,153,608 65,551,812 31.00% 84.49% 2.69% 2.20% -------8.63% 296.18% 7.86% 5.33% 24.49% 8.97% 54 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4C: Fixed Route by Service Provider Weekday Average Boardings Service Provider Ajo Transportation Atypical Transportation (1) First Transit City of Glendale Laidlaw MV Transportation ValuTrans Veolia Phoenix Veolia RPTA Veolia Tempe Total FY 06/07 Total FY 07/08 Total 29 NR -------312 21,807 1,089 10 125,203 23,422 21,738 193,610 38 845 47,209 354 -------1,167 185 100,858 27,079 25,346 203,080 FY 06/07 Total FY 07/08 Total 0 NR -------177 12,938 583 -------58,872 11,534 13,916 98,021 23 953 23,617 235 -------718 -------48,912 12,987 16,511 103,958 FY 08/09 FY 08 to FY 09 Total % Change 45 1,669 48,726 361 -------1,276 685 108,846 27,285 29,385 218,279 20.71% 97.46% 3.21% 2.17% -------9.39% 269.96% 7.92% 0.76% 15.94% 7.48% Saturday Average Boardings Service Provider Ajo Transportation Atypical Transportation (2) First Transit City of Glendale Laidlaw MV Transportation ValuTrans (3) Veolia Phoenix Veolia RPTA Veolia Tempe Total FY 08/09 FY 08 to FY 09 % Change Total 49 1,564 23,297 220 -------701 10 51,317 17,962 15,800 110,919 112.75% 64.13% -1.36% -6.72% --------2.43% -------4.92% 38.30% -4.31% 6.70% (1) Atypical Transportation did not track Average weekday boardings in FY 06/07. (2) Atypical Transportation did not track Average Saturday boardings in FY 06/07. (3) ValuTrans did not operate Saturday service. 55 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4C: Fixed Route by Service Provider Sunday/Holiday Average Boardings Service Provider Ajo Transportation Atypical Transportation First Transit City of Glendale Laidlaw MV Transportation ValuTrans Veolia Phoenix Veolia RPTA Veolia Tempe Total FY 06/07 Total (1) FY 07/08 Total (1) -------NR -------147 7,511 365 -------36,239 3,507 9,372 57,141 -------773 14,029 155 -------436 -------29,721 4,581 11,120 60,816 FY 06/07 Total FY 07/08 Total 0.06 1.25 -------1.01 1.52 0.72 0.03 2.72 1.28 1.50 2.01 0.08 NR 2.77 1.01 -------0.69 0.18 2.02 1.35 1.23 1.84 FY 08/09 FY 08 to FY 09 Total % Change -------1,140 14,438 175 -------514 -------33,237 5,937 13,543 68,985 -------47.46% 2.92% 12.85% -------17.79% -------11.83% 29.60% 21.79% 13.43% Boardings per Revenue Mile Service Provider Ajo Transportation Atypical Transportation (2) First Transit City of Glendale Laidlaw MV Transportation ValuTrans Veolia Phoenix Veolia RPTA Veolia Tempe Total FY 08/09 FY 08 to FY 09 % Change Total 0.08 1.30 2.58 1.15 -------0.47 2.30 1.38 1.33 1.92 1.92 6.88% --------6.88% 13.84% --------32.22% 1143.75% -31.91% -1.06% 56.17% 4.45% (1) Some service providers did not operate Sunday service. (2) Atypical Transportation did not report revenue miles in FY 07/08. 56 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4C: Fixed Route by Service Provider Boardings per Revenue Hour (Express Routes only) Service Provider First Transit Laidlaw ValuTrans (1) Veolia Phoenix Veolia RPTA Veolia Tempe Total FY 06/07 Total FY 07/08 Total -------18.36 -------34.32 15.87 16.49 26.22 115.83 -------6.03 27.05 21.94 15.94 25.22 FY 06/07 Total FY 07/08 Total -------99.0% -------NR 92.9% 94.7% -------91.7% NR 88.5% 91.5% -------95.0% 89.2% 95.0% -------94.5% 100.0% 92.6% 95.1% 89.7% 92.1% FY 08/09 FY 08 to FY 09 Total % Change 30.81 -------13.75 29.74 19.15 16.47 22.73 -73.40% -------127.95% 9.92% -12.72% 3.31% -9.85% On-Time Performance (3) Service Provider Ajo Transportation (2) Atypical Transportation First Transit City of Glendale Laidlaw MV Transportation ValuTrans (1) Veolia Phoenix Veolia RPTA Veolia Tempe Total FY 08/09 FY 08 to FY 09 Total % Change -------97.0% 89.5% -------2.11% 0.31% -------94.2% 99.8% 94.5% 93.9% --------0.35% -0.23% 2.08% -1.35% 94.8% 2.96% (1) ValuTrans began operating Express routes 572 and 573 in FY 2007/08. (2) This provider did not track on-time performance. (3) The average of the averages will vary slightly depending on the report. 57 • Transit Performance Report FY 2008-2009 (June 30, 2009) FY 2009 Annual Transit Performance Report Report 4D: Fixed Route- Route Detail July 1, 2008 through June 30, 2009 Local Routes Subsidy/ Boarding Boardings/ Rev. Mile Ranking by Boardings/ Rev. Mile Route 0 Local 1,796,330 $2.22 $1.32 3.07 $6.80 8 1 Local 281,015 $5.84 $4.91 1.16 $6.77 49 3 Local 1,792,510 $1.52 $0.93 3.19 $4.84 5 3A Local 44,537 $12.07 $11.44 0.40 $4.84 67 7 Local 1,650,458 $2.82 $1.90 2.40 $6.77 22 7th St L Local 50,611 $0.00 1.65 $0.00 35 8 Local 986,658 $2.93 $2.07 2.31 $6.76 24 10 Local 947,783 $2.65 $1.76 2.59 $6.86 17 12 Local 530,673 $2.41 $1.48 2.80 $6.77 14 13 Local 332,901 $4.18 $3.53 1.16 $4.84 50 15 Local 861,290 $2.13 $1.21 3.17 $6.77 7 16 Local 1,603,805 $2.38 $1.49 2.85 $6.79 13 17 Local 2,406,559 $1.73 $1.15 3.17 $5.48 6 17A Local 29,922 0.30 ----------- 68 19 Local 2,830,894 $2.21 $1.30 3.06 $6.77 9 27 Local 1,607,021 $2.32 $1.43 2.92 $6.77 12 29 Local 2,937,644 $1.26 $0.64 3.86 $4.86 1 29A Local 37,516 $9.48 $8.67 0.51 $4.84 65 30 Local 1,030,516 $3.59 $2.96 1.47 $5.26 37 32 Local 666,646 $4.06 $3.16 1.67 $6.78 34 35 Local 2,254,310 $2.28 $1.38 2.97 $6.77 11 39 Local 776,930 $4.94 $4.03 1.37 $6.77 41 40 Local 369,154 $4.50 $3.89 1.17 $5.26 48 41 Local 2,757,955 $1.49 $0.90 3.25 $4.84 4 41A Local 49,795 $8.76 $8.01 0.55 $4.84 64 43 Local 922,400 $1.93 $1.33 2.51 $4.84 19 44 Local 899,054 $3.75 $2.77 2.04 $7.64 27 45 Local 1,351,557 $2.74 $2.15 1.92 $5.25 29 45 Local 77,233 $3.95 $3.42 1.45 $5.72 38 50 Local 1,954,850 $1.83 $0.91 3.69 $6.77 2 Boardings Operating cost/ Boarding Operating cost/Rev. Mile Type of Service 58 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4D: Fixed Route- Route Detail Local Routes 51 Local 367,749 $2.56 $1.97 1.89 $4.84 30 52 Local 279,086 $5.37 $4.47 1.27 $6.79 46 56 Local 665,063 $3.71 $3.15 1.86 $6.90 31 59 Local 870,379 $1.98 $1.36 2.44 $4.83 21 60 Local 928,783 $2.56 $1.68 2.65 $6.79 16 61 Local 1,913,447 $2.52 $1.92 2.10 $5.27 25 62 Local 435,564 $4.44 $3.87 1.27 $5.63 45 65 Local 261,810 $5.22 $4.63 1.08 $5.63 53 66 Local 341,866 $7.16 $6.59 0.79 $5.63 58 67 Local 764,885 $2.02 $1.42 2.40 $4.84 23 70 Local 2,434,222 $2.68 $1.79 2.52 $6.77 18 72 Local 116,951 $3.86 $3.21 1.36 $5.26 42 72 Local 1,496,088 $4.13 $3.54 1.36 $5.62 43 76 Local 185,020 $8.82 $8.27 0.64 $5.63 62 77 Local 814,306 $3.08 $2.56 1.83 $5.63 32 80 Local 578,893 $1.43 $0.88 3.37 $4.84 3 81 Local 581,714 $4.20 $3.60 1.25 $5.25 47 81 Local 434,448 $5.44 $4.88 1.02 $5.56 54 84 Local 17,136 $20.46 $19.92 0.28 $5.64 69 90 Local 1,031,485 $1.94 $1.35 2.50 $4.83 20 92 Local 538,931 $4.88 $4.36 1.15 $5.63 51 96 Local 541,278 $4.68 $4.07 1.13 $5.28 52 104 Local 421,606 $2.93 $2.35 1.80 $5.26 33 106 Local 1,296,299 $3.48 $2.54 1.95 $6.77 28 108 Local 225,464 $7.31 $6.77 0.77 $5.63 59 112 Local 399,676 $1.96 $1.37 2.68 $5.26 15 114 Local 35,378 $13.38 $12.84 0.42 $5.63 66 120 Local 140,749 $3.21 $2.68 1.64 $5.26 36 122 Local 173,231 $7.06 $6.14 0.96 $6.76 56 128 Local 109,951 $4.06 $3.48 1.29 $5.26 44 131 Local 78,832 $6.95 $6.34 0.69 $4.79 61 136 Local 215,371 $5.15 $4.54 1.02 $5.26 55 138 Local 489,587 $4.80 $3.86 1.41 $6.77 39 154 Local 335,856 $7.20 $6.23 0.94 $6.77 57 156 Local 431,167 $9.37 $8.71 0.56 $5.26 63 170 Local 1,055,179 $3.26 $2.28 2.08 $6.76 26 186 Local 557,096 $4.81 $3.86 1.41 $6.77 40 GAL Local 26,673 $6.87 $6.22 0.75 $5.16 60 RED Phx Local 1,310,291 $0.00 $0.00 3.03 $0.00 10 RED Tempe Local 180,862 $0.00 $0.00 0.00 $0.00 70 59 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4D: Fixed Route- Route Detail Express Route Type of Service 510 Express 511 Express 512 Express 520 Express 521 Express 531 Express 532 Express 533 Express 535 Express 536 Express 540 Express 541 Express 542 Express 560 Express 562 Express 570 Express 571 Express 571 Express 572 Express 573 Express 575 Express 576 Express 581 Express 582 Express 590 Express R I-17 Express R-I-10 East Express R-I-10 WestExpress R-SR51 Express Boardings 23,598 10,514 20,862 34,274 58,482 87,105 43,936 103,170 28,815 3,621 52,890 91,703 21,159 17,783 29,834 11,597 2,475 32,225 27,217 54,641 34,712 3,346 27,888 25,877 31,884 321,830 233,318 182,322 198,452 Operating cost/Boardi Subsidy/ ng Boarding $4.53 $35.35 $9.34 $6.38 $6.27 $6.51 $7.05 $4.20 $6.72 $33.57 $6.04 $5.06 $6.03 $7.11 $7.54 $7.89 $6.42 $8.95 $33.07 $14.74 $9.18 $65.90 $6.84 $9.73 $8.70 $4.04 $4.71 $2.39 $4.43 Operating cost/Rev. Mile $3.66 $34.22 $8.42 $5.55 $5.44 $5.41 $5.96 $3.09 $5.78 $32.74 $4.90 $4.00 $4.99 $5.83 $6.43 $6.79 $4.86 $7.69 $31.72 $13.59 $8.20 $64.60 $5.35 $7.92 $6.79 $2.47 $2.97 $1.53 $3.00 $5.72 $5.26 $5.72 $5.72 $5.72 $5.25 $5.25 $5.24 $5.25 $5.25 $5.25 $5.25 $5.25 $4.84 $8.11 $4.84 $9.22 $167.43 $8.45 $8.18 $7.81 $8.34 $6.78 $6.78 $6.78 $6.78 $4.84 $6.78 $5.52 60 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 4D: Fixed Route- Route Detail Circulator Route Type of Service ALEX Circulator BUZZ Circulator DART Circulator DASH Circulator DEER RUN Circulator GUS Circulator MARY Circulator Trolley Circulator Earth Circulator Jupiter Circulator Mars Circulator Mercury Circulator FLASH Circulator Venus Circulator SMART Circulator Operating cost/Boardi Subsidy/ ng Boarding Boardings 391,735 80,133 52,821 531,250 105,540 113,382 839,470 572,925 556,456 802,687 199,370 687,009 687,456 374,245 678,476 $3.22 $3.99 $39.12 $1.56 $17.85 $5.90 $2.55 $4.59 $4.85 $3.27 $9.48 $2.82 $1.28 $3.70 $2.13 Operating cost/Rev. Mile $3.22 $3.99 $39.12 $1.56 $17.85 $5.68 $2.55 $4.85 $3.27 $9.48 $2.82 $1.28 $3.70 $2.13 $2.47 $5.26 $7.43 $7.01 $6.37 $6.77 $4.31 $5.98 $5.42 $5.43 $5.41 $5.42 $5.40 $5.43 $5.52 LINK Route Type of Service LINK Link Operating cost/Boardi Subsidy/ ng Boarding Boardings 122,964 $7.92 Operating cost/Rev. Mile $7.34 $5.20 Rural Route Type of Service 660 685 Rural Rural Boardings 5,306 14,158 Operating cost/Boardi Subsidy/ ng Boarding $61.28 $37.19 Operating cost/Rev. Mile $58.49 $34.74 $3.38 $3.00 61 • Transit Performance Report FY 2008-2009 (June 30, 2009) FY 2009 Annual Transit Performance Report Report 5: Paratransit July 1, 2008 through June 30, 2009 Total Boardings Total ADA Boardings Total Wheelchair Boardings Total Revenue Hours 262,364 1,459 92,381 35,488 38,978 396,474 19,336 27,652 874,132 208,572 0 20,075 -----224 29,662 2,705 2,966 264,204 61,762 11 26,693 7,568 4,012 90,073 1,933 2,883 194,935 137,604 1,680 30,594 24,341 14,567 295,057 7,918 13,081 524,842 ADA On-Time Performance Total Operating Costs Total Fare Revenue Total Mechanical Failures East Valley DAR El Mirage Glendale Maricopa County STS (2) Peoria Phoenix DAR Surprise Sun City Area Transit System 94.38% $395,629 $2,971 $106,405 $0 $39,566 $634,202 $19,542 $106,463 81 96.00% $9,760,107 $102,139 $2,431,098 $2,056,574 $1,260,336 $14,991,465 $644,740 $610,581 16 -----9 520 23 4 Total 96.08% $31,857,041 $1,304,778 653 System East Valley DAR El Mirage (1) Glendale Maricopa County STS (1) Peoria Phoenix DAR Surprise (1) Sun City Area Transit System Total System 96.70% -----99.00% 94.34% (1) Does not require ADA Certification to use service. (2) Does not charge fare. 62 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 5: Paratransit Service Efficiency Farebox Recovery Ratio System/Agency East Valley DAR El Mirage Glendale Maricopa County STS Peoria Phoenix DAR Surprise Sun City Area Transit System Total FY 06/07 Total FY 07/08 Total 5.02% 3.73% 3.33% 0.00% 4.49% 4.69% 3.63% 18.04% 4.41% 4.64% 2.33% 3.75% 0.00% 3.19% 4.06% 3.66% 21.99% 4.05% FY 06/07 Total FY 07/08 Total $34.00 $50.98 $29.08 $36.98 $22.83 $33.24 $29.24 $15.30 $31.97 $35.19 $86.00 $32.48 $38.46 $30.91 $37.71 $27.90 $16.88 $35.33 FY 08/09 FY 08 to FY 09 Total % Change 4.05% 2.91% 4.38% 0.00% 3.14% 4.23% 3.03% 17.44% 4.10% -12.71% 25.02% 16.65% 0.00% -1.61% 4.10% -17.16% -20.70% 1.19% Operating Cost per Boarding System/Agency East Valley DAR El Mirage Glendale Maricopa County STS Peoria Phoenix DAR Surprise Sun City Area Transit System Total FY 08/09 FY 08 to FY 09 Total % Change $37.20 $70.01 $26.32 $57.95 $32.33 $37.81 $33.34 $22.08 $36.44 5.71% -18.59% -18.97% 50.69% 4.62% 0.28% 19.53% 30.82% 3.14% 63 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 5: Paratransit Subsidy (Net Operating Cost) per Boarding System/Agency East Valley DAR El Mirage Glendale Maricopa County STS Peoria Phoenix DAR Surprise Sun City Area Transit System Total FY 06/07 Total FY 07/08 Total $32.29 $49.08 $28.11 $36.98 $21.81 $31.68 $28.17 $12.54 $30.56 $33.56 $84.00 $31.26 $38.46 $29.92 $36.17 $26.88 $13.17 $33.90 FY 06/07 Total FY 07/08 Total $60.93 $54.54 $83.08 $68.02 $82.56 $47.43 $63.07 $42.23 $55.46 $64.18 $55.14 $93.95 $70.53 $83.36 $50.44 $64.38 $45.43 $59.04 FY 08/09 FY 08 to FY 09 Total % Change $35.69 $67.97 $25.16 $57.95 $31.32 $36.21 $32.33 $18.23 $34.95 6.36% -19.08% -19.50% 50.69% 4.68% 0.11% 20.31% 38.46% 3.09% Operating Cost per Revenue Hour System/Agency East Valley DAR El Mirage Glendale Maricopa County STS Peoria Phoenix DAR Surprise Sun City Area Transit System Total FY 08/09 FY 08 to FY 09 % Change Total $70.93 $60.80 $79.46 $84.49 $86.52 $50.81 $81.43 $46.68 $60.70 10.52% 10.27% -15.42% 19.80% 3.79% 0.73% 26.48% 2.73% 2.80% 64 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 5: Paratransit Average Fare System/Agency East Valley DAR El Mirage Glendale Maricopa County STS Peoria Phoenix DAR Surprise Sun City Area Transit System Total FY 06/07 Total FY 07/08 Total $1.71 $1.90 $0.97 0.00% $1.03 $1.56 $1.06 $2.76 $1.41 $1.63 $2.00 $1.22 0.00% $0.99 $1.53 $1.02 $3.71 $1.43 FY 06/07 Total FY 07/08 Total 226,050 1,947 84,132 91,082 45,790 410,838 17,339 45,612 922,790 240,424 1,131 88,638 87,134 40,122 391,420 20,075 34,924 903,868 FY 08/09 FY 08 to FY 09 Total % Change $1.51 $2.04 $1.15 0.00% $1.02 $1.60 $1.01 $3.85 $1.49 -7.73% 1.77% -5.48% 0.00% 2.93% 4.40% -0.98% 3.74% 4.38% Service Effectiveness Total Boardings System/Agency East Valley DAR El Mirage Glendale Maricopa County STS Peoria Phoenix DAR Surprise Sun City Area Transit System Total FY 08/09 FY 08 to FY 09 Total % Change 262,364 1,459 92,381 35,488 38,978 396,474 19,336 27,652 874,132 9.13% 29.00% 4.22% -59.27% -2.85% 1.29% -3.68% -20.82% -3.29% 65 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 5: Paratransit Boardings per Revenue Hour FY 06/07 Total FY 07/08 Total 1.79 1.07 2.86 1.84 3.62 1.43 2.16 2.76 1.73 1.82 0.64 2.89 1.83 2.70 1.34 2.31 2.69 1.67 System/Agency FY 06/07 Total FY 07/08 Total East Valley DAR El Mirage Glendale Maricopa County STS Peoria Phoenix DAR Surprise Sun City Area Transit System Total NR -----95.01% -----100.00% 91.53% -----95.00% 95.39% 92.74% -----94.57% -----99.00% 93.25% -----94.10% 94.73% System/Agency East Valley DAR El Mirage Glendale Maricopa County STS Peoria Phoenix DAR Surprise Sun City Area Transit System Total FY 08/09 FY 08 to FY 09 Total % Change 1.91 0.87 3.02 1.46 2.68 1.34 2.44 2.11 1.67 4.56% 35.45% 4.39% -20.50% -0.80% 0.45% 5.81% -21.47% -0.33% ADA Trips On-Time Performance FY 08/09 FY 08 to FY 09 % Change Total 94.38% -----96.70% -----99.00% 94.34% -----96.00% 96.08% 1.76% -----2.25% -----0.00% 1.17% -----2.02% 1.43% 66 • Transit Performance Report FY 2008-2009 (June 30, 2009) Report 5: Paratransit Mechanical Failures per 100,000 Revenue Miles System/Agency East Valley DAR El Mirage Glendale Maricopa County STS Peoria Phoenix DAR Surprise Sun City Area Transit System Total FY 06/07 Total FY 07/08 Total ----------------------------------------- ----------------------------------------- FY 08/09 FY 08 to FY 09 Total % Change 3.87 -----3.91 0.00 4.23 12.79 28.75 3.64 8.91 67 • Transit Performance Report FY 2008-2009 (June 30, 2009) Performance Measure Targets 2009 Update Fixed Route, System wide Indicator Farebox Recovery (1) FY 2006 Target FY 2007 Target FY 2008 Target FY 2009 Target 25.00% 25.00% 25.00% 25.00% Operating Cost per Boarding (2) $2.32 $2.34 $2.49 $2.52 Subsidy per Boarding (2) $1.75 $1.76 $1.88 $1.90 Cost per Revenue Mile (2) $4.96 $5.00 $5.32 $5.39 Average Fare (2) $0.67 $0.68 $0.72 $0.73 Boardings 3.00% 3.00% 3.00% 3.00% Boardings Average Wkdy, Sat, and Sun/Holiday 3.00% 3.00% 3.00% 3.00% Boardings per Revenue Mile 2.1 2.1 2.1 2.1 Safety Incident per 100,000 Vehicle Miles 1.2 1.2 1.2 1.2 Security Incidents per 100,000 Boardings 0 0 0 0 28 28 28 28 90.00% 90.00% 90.00% 90.00% 23,400 23,401 23,401 23,402 Complaints per 100,000 Boardings On-Time Performance Vehicle Miles between Mechanical Failures Customer Satisfactions TBD 68 • Transit Performance Report FY 2008-2009 (June 30, 2009) Paratransit Indicator FY 2006 Target FY 2007 Target FY 2008 Target FY 2009 Target Farebox Recovery (1) 5.00% 5.00% 5.00% 5.00% Operating Cost per Boarding (2) $28.55 $28.78 $30.61 $31.03 Subsidy per Boarding (2) $27.16 $27.37 $29.12 $29.52 Cost per Revenue Mile (2) $50.30 $50.70 $53.92 $54.68 Average Fare (2) TBD Boardings 3.00% 3.00% 3.00% Boardings Average Wkdy, Sat, and Sun/Holiday 3.00% 3.00% 3.00% 3.00% 1.76 1.76 1.76 1.76 Percent No-show 10.00% 10.00% 10.00% 10.00% ADA Trip On-Time Performance 90.00% 90.00% 90.00% 90.00% TBD TBD TBD TBD 90.00% 90.00% 90.00% 90.00% Boardings per Revenue Hour Vehicle Miles between Mechanical Failures Customer Satisfactions Notes: (1) Source: Regional Fare Policy recommendation to the RPTA Board (2) Original targets were in the Service Efficiency and Effectiveness Study and were adopted by the RPTA Board in April 2007. FYs 2007 and 2008 Financial targets were updated using CPT-U Transportation to inflate. FY 2009 Financial targets were updated using CPI-U, U.S. city average for all items 69 • Transit Performance Report FY 2008-2009 (June 30, 2009) Vanpool Indicator FY 2006 Target FY 2007 Target FY 2008 Target FY 2009 Target Farebox Recovery (1) 100% 100% 100% 100% Operating Cost per Boarding (2) $1.70 $1.71 $1.82 $1.85 Subsidy per Boarding (2) $0.00 $0.00 $0.00 $0.00 Cost per Revenue Mile (2) $0.46 $0.46 $0.49 $0.50 Average Fare (2) $1.83 $1.85 $1.96 $1.99 Boardings 1,270,416 Boardings per Revenue Mile 0.27 0.27 0.27 0.27 Increase in Net Vanpools (3) 24 24 24 24 Notes: (1) Target based on FY 2006 data. (2) Target based on FY 2006 data. FYs 2007 and 2008 Financial targets were updated using CPT-U Transportation to inflate. FY 2009 Financial targets were updated using CPI-U, U.S. city average for all items 70 • Transit Performance Report FY 2008-2009 (June 30, 2009) Rail FY 2008 Target FY 2009 Target Farebox Recovery Ratio (1) 25.00% 25.00% Operating Cost per Boarding (2) TBD $3.04 Subsidy (Net Opg Cost) per Boarding (2) TBD $2.23 Cost per Revenue Mile (2) TBD $15.43 Average Fare (3) TBD $0.82 Total Boardings (4) 7,827,000 3,913,500 Boardings Avg. Weekday (5) 26,090 26,090 Boardings Avg. Sat. (5) N/A 20,800 Boardings Avg. Weekday Sun./Holiday (5) N/A 11,267 Boardings per Vehicle Revenue Mile (6) 3.94 3.94 Boardings per Revenue Mile (7) 8.04 8.04 Safety Incidents per 100,000 Vehicle Miles N/A N/A Security Incidents per "x" Boardings N/A N/A On-time Performance (8) 95.00% 95.00% Miles between Failures (9) 25,000 25,000 Customer Satisfaction (10) 89.00% 89.00% Indicator Notes: (1) Regional Fare Policy recommendation to Board (2) National Transit Database Average Light Rail 2007 data (3) Average Fare during FY 2008/09 (4) Target has been prorated to reflect six months of operating (5) Based on Full Funding Grant Agreement New Starts (6) Based on 2,184,000 car miles in 2010 (Financial Plan). (7) Based on 1,071,000 car miles in 2010 (Financial Plan). (8) Peer data is 98% (9) Peer data shows 35,000 with outliers excluded (10) Estimate index number based on bus targets 71 • Transit Performance Report FY 2008-2009 (June 30, 2009) Consumer Price Index (CPI) Calculations FY 05/06 to FY 06/07 Averaged monthly CPI-U (Transportation) from FY 2005-2006 and monthly from FY 2006-07. Used Consumer Price Index for all Urban Consumers (CPI-U) for Transportation, average of all U.S. Cities, percentage change from 2006 to 2007, and not seasonally adjusted. The base period is 1982-84=100. Annual FY 2006 = 179.91 Annual FY 2007 = 181.33 There was a 0.79% change between FYs 2006 and 2007 . FY 06/07 to FY 07/08 Averaged monthly CPI-U (Transportation) from FY 06/07 and monthly from FY 07/08. Used Consumer Price Index for all Urban Consumers (CPI-U) for Transportation, average of all U.S. Cities, percentage change from 2007 to 2008, and not seasonally adjusted. The base period is 1982-84=100. Annual FY 2007 = 181.33 Annual FY 2008 = 192.87 There was a 6.36% change between FYs 2007 and 2008 . FY 2008 to FY 2009 Used CPI-U, U.S. city average for all items averaged 2nd half 2007 and 1st half 2008 for FY 2008 averaged 2nd half 2008 and 1st half 2009 for FY 2009 Annual FY 2008 = 214.658 Annual FY 2009 = 211.7025 There was a 1.40 % change between FYs 2008 and 2009 72 • Transit Performance Report FY 2008-2009 (June 30, 2009)