State Fiscal Year 2010 Division of Aging and Adult Services Adult Protective Services Annual Activity Report Neal Young, Director August 2010 Division of Aging and Adult Services Adult Protective Services Annual Activity Report 2010 Table of Contents Page EXECUTIVE SUMMARY ................................................................................................ 3 PROGRAM BACKGROUND AND SERVICE DELIVERY .............................................. 5 PARTNERSHIPS ............................................................................................................ 9 SUMMARY OF DATA DATA................................................................................................... 11 STATEWIDE REPORT STATISTICS ........................................................................... 13 REPORTS REPORTS..................................................................................................................... 15 CLIENTS CLIENTS....................................................................................................................... 17 REPORTING SOURCES .............................................................................................. 27 APPENDIX A - SFY Activity Summary/Statistics by County County.................................... 31 EXECUTIVE SUMMARY We are pleased to present you with the Adult Protective Services (APS) Annual Report which covers the period of July 1, 2009 – June 30, 2010. The APS Annual Report is produced to inform state government officials, the general public, and other agencies and organizations about the various types of abuse experienced by vulnerable adults in Arizona. A few highlights from this year’s report include: • There were 6,488 reports of vulnerable adult mistreatment investigated • Family members make up 33 percent of the alleged perpetrators • Females make up 62 percent of clients who are mistreated • A typical APS client is a Caucasian female, 85 years of age or older • Neglect by self (28 percent) and neglect by family members (33 percent) continue to be the leading cause for protective services investigations • The top two reporting sources are social services (28 percent) and medical services (14 percent) To report the neglect, abuse, or exploitation of a vulnerable adult Call 1-877-SOS-ADULT (1-877-767-2385) Fax at (602) 277-4984 Online at: www.azdes.gov/reportadultabuse As always, APS stands ready to assist vulnerable adults. Thank you for your interest in Adult Protective Services. APS Annual Activity Report SFY 2010 3 APS Annual Activity Report SFY 2010 4 PROGRAM BACKGROUND AND SERVICE DELIVERY Adult Protective Services (APS) is part of the Division of Aging and Adult Services (DAAS) within the Arizona Department of Economic Security (DES). APS is required by law to receive and evaluate reports of abuse, neglect, or exploitation of vulnerable and/or incapacitated adults and to offer those vulnerable adults services based on need and acceptance. APS assists clients in alleviating mistreatment, preventing further harm, and seeking community resources. APS conducts investigations throughout the state; however, reports about allegations of abuse, neglect and exploitation are made to one central location. Reports are received through the APS Central Intake Hotline at 1-877-767-2385 (1-877-SOS-ADULT) or via fax at (602) 277-4984. The Central Intake Hotline is available Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday and Sunday from 10:00 a.m. to 6:00 p.m. As of March 2009, reports can be submitted on-line 24 hours per day, 7 days a week at www.azdes.gov/reportadultabuse. Statutory Authority – The first APS statutes were enacted in 1980 giving APS the authority to receive and investigate reports of abuse, neglect and exploitation of vulnerable or incapacitated adults. A.R.S. § 46-451 and 452 established the roles and responsibilities of an APS worker. Investigations are conducted in private residences and in facilities. For the purpose of the APS program, clients must be: • • • • Eighteen years of age or older; Vulnerable or incapacitated; Abused, neglected, or exploited; and Reside within the state of Arizona (excluding Native American Reservations.) Under state law, a vulnerable adult has a physical or mental impairment and is unable to protect him/herself. An incapacitated adult is considered unable to make or communicate informed decisions. Many of these individuals are elderly or disabled and many may simply be neglecting themselves. Others are being abused, neglected, or financially exploited by others in a position of trust. Reporting and Investigation Process – When a contact is made from any community source through the toll-free APS Hotline, an APS Hotline professional is responsible for assessing the information provided by the caller and determining whether the information meets the criteria necessary to file a report. APS Hotline staff will ask the caller for basic information, such as date of birth, address, and telephone number. In addition to this information, the Hotline employee will ask for information about the type of mistreatment, the time the alleged incident occurred, the adult’s physical, functional, and cognitive status, potential health and safety concerns, and the individuals involved. APS Annual Activity Report SFY 2010 5 Once it is determined that a report needs to be filed, then an APS case is established. The case is routed to the appropriate district office for assignment to a caseworker and a field evaluation is subsequently conducted. The caseworker assesses whether or not there is a factual basis for the allegation(s) of abuse, neglect, or exploitation, and then they work to ameliorate the condition of the client and remedy the situation according to the case plan. During the evaluation process, APS staff have the authority to obtain medical and financial records without consent from the client. APS staff work to develop a plan of action and then offer appropriate services based on individual need and acceptance provided the client has the capacity to make or communicate informed decisions. If the client has been evaluated by a physician and determined that he/she can no longer make decisions, APS will file for the appointment of a guardian/conservator if one has not already been appointed or if there is no one else who is willing or able to serve. A public or a private fiduciary may be appointed by the court. APS does not have the authority to take custody of an individual. While APS will attempt to assist the client to alleviate mistreatment, prevent further harm, and seek community resources, APS does not have the authority to take custody of an adult or his/her finances, remove the adult from his/her home against his/her will, or require the adult to accept services, including Adult Protective Services. After a case is investigated and certain conditions are met, the case is closed. All the cases are reviewed to evaluate the quality of the casework. Quality Assurance – The method of determining if the staff are conforming to APS policies and procedures (DES 5-56) consists of reviewing closed APS cases, with a focus on intake, case management, and supervisory functions. Annual comparisons are made to the baseline data. For an investigated report to be considered a quality report it must meet at least 18 of 20 criteria. Two quality assurance instruments are used to obtain raw data. One instrument measures the intake function and the other measures the casework and supervision functions of APS workers. The APS District Program Managers are responsible for conducting the reviews, excluding the intake function, which is conducted by the APS Operations Manager. Regular monitoring of performance standards statewide will continue to ensure that the program remains at acceptable levels of compliance. Technical assistance and training are developed and provided to field staff as needed. Substantiation and Appeals Rights – The rights of APS clients are protected by policies that ensure and guarantee competent adults their personal choices concerning their independence and lifestyle. Strict laws are in effect requiring respect for confidentiality of names and details surrounding all APS investigations. Beginning July 1, 2007, aside from criminal and civil penalties, any perpetrator with a substantiated case of mistreatment may have their name placed on the state’s APS Registry. The law requires that APS notify the accused that APS is proposing to substantiate the allegations against them and provide due process for the accused. This means the case may go before an Administrative Law Judge for a determination. APS Annual Activity Report SFY 2010 6 As per A.R.S. § 46-458 Hearing Process, APS must meet the Preponderance of Evidence burden of proof when submitting a case for an Administrative Hearing. If the substantiation is affirmed, the accused person’s name will be placed on the APS Registry for ten years. The APS Registry is open to the general public upon written request for the information. Potential employers may request information about an individual they are considering for hire. APS Annual Activity Report SFY 2010 7 APS Annual Activity Report SFY 2010 8 PARTNERSHIPS APS works closely with a variety of agencies statewide to conduct investigations, make referrals for services, and to provide community awareness and education. Attorney General’s Office (AG) – The APS program works closely with the Attorney General’s Office as legal counsel for the APS program as it pertains to casework activities that require legal advice/intervention, such as petitioning for appointment of guardians and conservators for APS clients. The AG’s office also represents the APS program in cases that go before an Administrative Law Judge as part of the APS Appeals Process. Law Enforcement – APS works jointly with law enforcement by referring cases to them for investigation into the criminal activity of the alleged perpetrators. When required, APS and law enforcement will conduct joint investigations. Arizona Department of Health Services (ADHS) – The Department of Economic Security (DES) has an Agreement of Cooperation (AOC) with ADHS which outlines the roles and responsibilities of each agency as it pertains to incidents of mistreatment of residents in facilities licensed by ADHS. Arizona Department of Economic Security, Division of Developmental Disabilities (DDD) – The Division of Aging and Adult Services (DAAS) has an agreement with DDD that outlines the roles and responsibilities of each division as it pertains to incidents of mistreatment of vulnerable adults receiving DDD services or eligible for DDD services. The Memorandum Of Understanding (MOU) also outlines the process for information sharing. Joint investigations are conducted when necessary. Area Agencies on Aging (AAA) – DAAS/APS works jointly with the Area Agencies on Aging to promote the safety and well-being of mutual clients. Each AAA provides services through the Long Term Care Ombudsman Program and the Home and Community Based Services Program. The primary purpose of the Long Term Care Ombudsman Program is to identify, investigate, and resolve complaints made by, or on behalf of residents of long-term care facilities. APS refers cases to the Long Term Care Ombudsman Program when resident situations do not rise to the level of an APS investigation and when the situation deals more with resident rights issues. APS and the Long Term Care Ombudsman Program also work closely together during facility closures when residents need to be relocated. Home and Community Based Services are provided to individuals who are functionally impaired and unable to perform activities of daily living. The intended purpose of the services is to provide assistance to individuals to maintain their independence and remain in the least restrictive setting for as long as possible. Coordination between APS and Home and Community Based Services has decreased the APS recidivism rate in Maricopa County. APS Annual Activity Report SFY 2010 9 Elder Abuse Coalitions and Task Forces - The Arizona Elder Abuse Coalition is an organization of state and local governmental and non-profit agencies working cooperatively to increase awareness, recognition and prosecution of elder abuse and fraud through coordination, advocacy, education, and support of local elder abuse task forces. Professionals include representatives of Adult Protective Services, the local police department and/or sheriff’s department, the county public fiduciary, the county attorney’s office, health care professionals, Area Agency on Aging, as well as the local Bar Associations. APS will continue to be an active participant in the Arizona Elder Abuse Coalition as caseloads and time allow. Disaster Preparedness – APS created the Client Identification Program, also known as the Medallion Program, which allows at-risk and older adults to obtain a client identification pendant that helps ensure their safety and protection in case of an emergency or disaster. At-risk and older adults can voluntarily receive a client identification pendant from APS that contains non-personally identifiable information which helps first responders in emergencies or situations that require evacuations. The client identification pendant contains the individual’s APS case number so that first responders can call the APS Hotline to quickly obtain information about the individual and instructions about any special needs or medical conditions. Individuals can wear the identification pendant on a neck chain. Individuals will also be provided an identification card for their wallet and a magnetic card to place on their refrigerator. Participation in the Medallion Program is voluntary. APS Annual Activity Report SFY 2010 10 SUMMARY OF DATA The Arizona Adult Protective Services System, or AZAPSS, provides case management and tracking of APS clients from intake to closure. AZAPSS provides a consistent retrieval of APS records and data for statistical reports at the district level. The system is structured to meet the legislative mandate of a central APS registry. Equally important, AZAPSS is used to track vulnerable APS clients during local or statewide emergencies. AZAPSS simplicity allows for ease in navigating through case information and program reports. APS received 10,100 inquiries for the period of July 1, 2009 – June 30, 2010. Of those inquiries, 3,612 were information and referral inquiries and 6,488 were reports. The APS investigation rate remains at 100 percent for this period. The following chart identifies the number of reports received by district and the type of allegation for the reports: Allegation District I II III IV V VI Statewide Number of Reports 3,300 1,133 565 564 519 407 6,488 Abuse 994 277 123 115 130 60 1,699 (Note: Reports may have more than one allegation.) APS Annual Activity Report SFY 2010 11 Neglect 2,422 872 434 431 394 328 4,881 Exploitation 909 324 148 194 149 115 1,839 APS Annual Activity Report SFY 2010 12 STATEWIDE REPORT STATISTICS Substantiation rates for the allegations were four (4) percent for abuse, 12 percent for neglect, and 0.22 percent for exploitation. • • • • • • • Seventy-six percent of APS clients were over the age of 60, while 24 percent are clients 18-59 years of age. Sixty-nine percent of APS clients identified themselves as Caucasian and 12 percent identified themselves as Hispanic. Two-thirds of the APS clients were female, while one-third were male. Twenty-five percent of APS clients live with family, while 21 percent of APS clients live alone with little to no assistance. Alleged perpetrators who are family members accounted for 32.6 percent; self neglect accounted for 28 percent; and paid caregivers/residential management accounted for 19 percent. Fifty percent of the reporting sources are personnel from social services, medical services, and other public services. Family members are reporting sources 13 percent of the time. County specific activity summaries and client demographics for SFY 2010 are located in Appendix A (Note: the activity summaries totals may round plus or minus 100 percent.) The next section of this report provides information on APS trends from SFY 20002010. APS Annual Activity Report SFY 2010 13 APS Annual Activity Report SFY 2010 14 REPORTS The following graph depicts the trend in investigated reports for SFY 2000-2010. Total Reports Investigated 12000 9592 10000 8092 8312 8120 8040 7369 7244 7696 8261 7900 8000 6488 6000 4000 2000 0 FY FY FY FY FY FY FY FY FY FY FY 00 01 02 03 04 05 06 07 08 09 10 The following graphs depict the trends in reports in relation to the type of allegation (abuse, neglect, and/or exploitation) from SFY 2000-2010: Total Reports of Abuse Received 2500 2000 2203 1974 1722 1853 2000 1583 1510 1558 1626 1661 1500 1699 1000 500 0 FY 00 FY 01 APS Annual Activity Report SFY 2010 FY 02 FY 03 FY 04 FY 05 15 FY 06 FY 07 FY 08 FY 09 FY 10 Total Reports of Neglect Received 9000 8000 7000 6000 5000 4000 3000 2000 1000 0 7802 5837 5661 5706 5386 4915 5363 5961 6246 5902 4881 FY 00 FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 Total Reports of Exploitation Received 2500 2000 2282 1837 1902 1728 1719 1581 1500 1485 1439 1804 1839 1774 1000 500 0 FY 00 FY 01 APS Annual Activity Report SFY 2010 FY 02 FY 03 FY 04 FY 05 16 FY 06 FY 07 FY 08 FY 09 FY 10 CLIENTS APS client demographics have remained fairly consistent over the years. The following graphs depict the trends in age, gender, race, and living arrangements for the APS clients between SFY 2000-2010. Clients 18-59 3000 2500 2577 2654 2312 2135 2243 2337 2448 2432 2387 1937 2000 1508 1500 1000 500 0 FY 00 • FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 Although APS serves individuals 18 years of age or older, the majority of APS services are provided to individuals 75 and above with the largest proportionate category being those identified as 85 years of age or older. Clients 60-64 560 600 500 400 419 360 363 354 FY 00 FY 01 FY 02 456 415 345 358 368 FY 05 FY 06 FY 07 310 300 200 100 0 APS Annual Activity Report SFY 2010 FY 03 FY 04 17 FY 08 FY 09 FY 10 Clients 65-74 2000 1872 1838 1761 1782 1756 1539 1470 1421 1500 1627 1356 1145 1000 500 0 FY 00 FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 Clients 75-84 3500 3000 2500 2000 1500 1000 500 0 3306 3242 3235 3055 3019 2580 2564 2437 2608 2145 1805 FY 00 FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 Clients 85+ 2500 2251 2372 2321 2278 2291 2011 1697 1791 1786 2000 1873 1553 1500 1000 500 0 FY 00 FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 APS Annual Activity Report SFY 2010 18 • Females are the majority of APS clients between SFY 2000-2010. Females have a longer life expectancy than males which may contribute to this particular statistic. Female Clients 7000 6000 5000 4000 3000 2000 1000 0 6298 6539 6370 6462 6235 5348 5443 5358 5954 4791 4047 FY 00 FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 Male Clients 4000 3500 3000 2500 2000 1500 1000 500 0 3754 3650 3752 3789 3732 3345 3382 3285 3580 3048 2395 FY 00 FY 01 APS Annual Activity Report SFY 2010 FY 02 FY 03 FY 04 19 FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 • APS clients that identified their ethnicity as Hispanic or Latino account for 12 percent. Hispanic or Latino Clients 1400 1200 1000 800 600 400 200 0 1201 1154 1129 1051 1043 FY 00 FY 01 FY 02 1109 1082 1055 FY 03 FY 04 FY 05 1039 FY 06 FY 07 FY 08 845 787 FY 09 FY 10 • APS client demographic specific to race is consistent with the overall Arizona makeup by race categories. • Although there has been a 41 percent decrease in the number of APS clients identifying themselves as White, this race category remains proportionately higher than the other race categories since SFY 2000. White Clients 9000 8000 7000 6000 5000 4000 3000 2000 1000 0 7608 7754 7878 7882 7578 6779 6792 6686 6626 5517 4500 FY 00 FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 APS Annual Activity Report SFY 2010 20 • APS clients identifying themselves as Black or African American account for just fewer than five percent. Black or African American Clients 450 400 350 300 250 200 150 100 50 0 405 329 354 357 315 339 378 306 336 297 FY 00 • 374 FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 APS clients identifying themselves as American Indian or Alaska Native are clients who primarily live off-reservation. APS participates in a very small number of on-reservation cases and will only do so at the invitation of the tribal council seeking their assistance. American Indian or Alaska Native Clients 232 250 200 185 224 196 186 186 165 153 146 150 126 100 97 50 0 FY 00 • FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 Cultural diversity contributes to the smaller number of cases for the majority of racial groups. Familial obligations, religious beliefs, and various perceptions on the kinds of information to be shared with non-family members, as well as a lack of awareness, may lead to the reluctance of certain groups to make contact with APS. APS Annual Activity Report SFY 2010 21 Asian Clients 80 70 60 50 40 30 20 10 0 69 62 69 51 50 64 62 48 59 49 41 FY 00 FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 The following graphs depict the trends in APS client living arrangements for SFY 20002010. • The largest categories of APS client demographics in relation to living arrangements are clients who reside in licensed or unlicensed care facilities, followed by clients residing with family members, followed by clients living alone with little or no assistance. Licensed/Unlicensed Care Facility 3000 2500 2235 2257 2717 2600 2458 1995 1884 1845 2000 2258 1843 1407 1500 1000 500 0 FY 00 FY 01 APS Annual Activity Report SFY 2010 FY 02 FY 03 FY 04 22 FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 Client Residing with Family 3500 3000 2500 2000 2863 2651 2721 2803 2778 2507 2598 2598 2241 1554 1620 1500 1000 500 0 FY 00 FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 303 320 FY 09 FY 10 Client Residing with Non-Family 1000 800 861 842 841 730 618 604 642 598 600 445 400 200 0 FY 00 FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 Client Living Alone with Little to No Assistance 3500 3000 2500 2000 1500 1000 500 0 3091 3102 3165 2990 2874 2745 2655 2481 1966 1399 1231 FY 00 FY 01 APS Annual Activity Report SFY 2010 FY 02 FY 03 FY 04 23 FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 Client Living Alone with Some Assistance 900 800 700 600 500 400 300 200 100 0 739 638 658 563 375 423 396 281 FY 00 • 797 FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 138 108 FY 09 FY 10 Clients residing alone, with little or no assistance have decreased by 61 percent since 2000 and clients residing alone with some assistance have decreased by 85 percent since 2000. This trend may be the result of the current economic downturn wherein family members are moving in together to share housing costs. APS Annual Activity Report SFY 2010 24 ALLEGED PERPETRATORS The following graphs depict the trends in alleged perpetrators between SFY 2000-2010. • Neglect continues to be the leading cause for protective services investigations although the alleged perpetrator identified as “self” has decreased by 54 percent since SFY 2000. The leveling out of cases beginning in SFY 2005 may be a result of the partnership developed with the Area Agencies on Aging to coordinate emergency placements and in-home supports for APS clients. Alleged Perpetrators Identified as Self 5000 4567 4400 4000 3991 3971 3953 3435 3457 3386 3452 2828 3000 2096 2000 1000 0 FY 00 FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 Alleged Perpetrators Identified as Family Members 3500 3000 2500 2000 1500 1000 500 0 3097 2967 3020 3055 FY 00 • FY 01 FY 02 FY 03 2946 2767 2654 2756 2839 2713 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09 2420 FY 10 Family members identified as the alleged perpetrator has decreased by 22 percent from SFY 2000 to SFY 2010. APS Annual Activity Report SFY 2010 25 • However, in looking at the family members identified as the alleged perpetrator between SFY 2005 and SFY 2008, there has been a gradual upward trend of 15 percent, which may be the result of more families co-locating in an effort to reduce housing costs. Alleged Perpetrator Identified as Friend or Neighbor 1000 737 800 600 870 847 459 722 734 647 576 536 514 501 FY 09 FY 10 400 200 0 FY 00 FY 01 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 Alleged Perpetrator Identified as Caregiver or Residential Management 2500 1953 1794 1888 2000 1500 FY 02 1472 1888 1633 1466 1586 1543 1706 1367 1000 500 0 FY 00 • FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 There is a decrease of 8 percent in alleged perpetrators identified as paid caregivers or residential management since SFY 2000. APS Annual Activity Report SFY 2010 26 REPORTING SOURCES The following graphs depict the trends in reporting sources between SFY 2000-2010. • As mandatory reporters, medical services, social services, and public services consistently make up the largest portions of reporting sources. • Efforts by APS supervisors and managers to conduct in-service public awareness with hospitals, home health agencies, and hospice may have contributed to the increase by 64 percent between SFY 2007 and SFY 2008 in the number of medical services personnel as reporting sources. Reporting Source Identified as Medical Services 1800 1600 1400 1200 1000 800 600 400 200 0 1496 1408 1354 1590 1594 1489 1301 1450 1136 988 972 FY 00 FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 Reporting Source Identified as Social Services 4000 3500 3000 2500 2000 1500 1000 500 0 3422 3080 3319 3288 2969 3036 2968 2455 2105 1911 1962 FY 00 FY 01 APS Annual Activity Report SFY 2010 FY 02 FY 03 FY 04 27 FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 Reporting Source Identified as Other Public Services 2273 2500 1805 1802 1747 1813 1736 1741 2000 1324 1500 1000 717 577 561 FY 09 FY 10 500 0 FY 00 FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 Note: In SFY 2009, the category of public services was separated into several categories that more accurately illustrate the relationship to the client, thus reflecting a decrease that is namely due to the expanded category options. • • Public Services as a reporting source have increased over 200 percent between SFY 2000 and SFY 2008. Efforts by APS supervisors and managers to conduct in-service public awareness presentations locally with public services such as utility companies, Postal Services, Public Housing, Law Enforcement, Fire Department, Court System, Conservators, Financial Services, Guardians, Legal Services, and Payees may have contributed to the increase by 72 percent between SFY 2007 and SFY 2008 in the number of public services personnel as reporting sources. The Break the Silence campaign has also led to increased awareness in elder abuse. Reporting Source Identified as Family Member 1400 1200 1000 800 600 400 200 0 1258 1264 FY 00 FY 01 APS Annual Activity Report SFY 2010 1233 1111 1128 1144 FY 02 FY 03 FY 04 28 956 917 FY 05 FY 06 1041 FY 07 FY 08 949 891 FY 09 FY 10 • Since SFY 2000, reporting sources identified as “friend and neighbor” have decreased by 21 percent. Reporting Source Identified as Friend or Neighbor 1600 1400 1200 1000 800 600 400 200 0 1407 1425 1170 906 920 833 611 FY 00 • 1251 1325 FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 509 482 FY 09 FY 10 Reporting sources identified as “other” has decreased by 79 percent since SFY 2000. This is primarily due to improved and more consistent categorization of reporting sources identified under the category of “other.” Reporting Source Identified as Other 3000 2624 2500 2000 1500 997 1000 955 1021 1018 847 993 1112 1284 657 542 FY 09 FY 10 500 0 FY 00 FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 Thank you for your interest in APS and the report of APS trends from 2000-2010 as well as activity summaries and client demographics. We hope you found the report format useful and will turn to it as a reference when in need of statistical information about APS in Arizona. APS Annual Activity Report SFY 2010 29 APS Annual Activity Report SFY 2010 30 APPENDIX A - SFY Activity Summary/Statistics by County Adult Protective Services Activity Summary State Fiscal Year 2010 Arizona APS Annual Activity Report SFY 2010 31 APS Annual Activity Report SFY 2010 32 ADULT PROTECTIVE SERVICES 7/1/2009 thru 6-30-2010 Generated 7/12/2010 ABUSE Not Substantiated Substantiated 1,699 1,639 60 26.19% 96.47% 3.53% NEGLECT 4,881 75.23% Not Substantiated Substantiated 4,277 604 87.63% 12.38% EXPLOITATION 1,839 28.35% Not Substantiated Substantiated 1,835 4 99.78% 0.22% TOTAL CASES 6,488 DEMOGRAPHICS CLIENT LIVING ARRANGEMENT CLIENT AGE GROUP 8 - 29 30 - 39 40 - 49 50 - 59 357 209 315 627 5.50% 3.22% 4.86% 9.66% Alone-No Assistance Alone-Some Asst With Family With Non Family 60 - 64 456 7.03% CLIENT DWELLING / FACILITY TYPE 65 - 69 516 7.95% Private Residence 1,338 20.62% 70 - 74 629 9.70% Adult Foster Care 17 0.26% 810 995 1,553 21 12.49% 15.34% 23.94% 0.32% Assisted Living Board & Care DDD Placement Nursing Facility 327 9 162 700 5.04% 0.14% 2.50% 10.79% CLIENT RACE AND ETHNICITY Residential Care 107 1.65% Am Ind/Ak Native Asian Black/African Amer White 74 5 6 464 1.14% 0.08% 0.09% 7.15% 75 - 79 80 - 84 85+ Unknown 1,231 108 1,620 320 18.97% 1.67% 24.97% 4.93% 97 41 306 4,500 1.50% 0.63% 4.72% 69.36% Supervisory Care Unlicensed VA Unknown Hispanic or Latino 787 12.13% RELATION TO CLIENT Pacific Islander Unknown/Other 13 744 0.20% 11.47% Care Giver/Res Mgr Conserv/Guardian 632 28 9.05% 0.40% 1,367 188 18.42% 2.53% Family Member 891 12.77% 2,420 32.60% Financial Service Friend/Neighbor Law Enforcement Legal Service Medical Service Other 361 482 304 45 988 542 5.17% 6.91% 4.36% 0.65% 14.16% 7.77% 50 501 1 6 119 558 0.67% 6.75% 0.01% 0.08% 1.60% 7.52% Other Public Service 561 8.04% 31 0.42% Self Social Service Unknown 128 1,962 56 1.83% 28.11% 0.80% 2,096 20 66 28.24% 0.27% 0.89% TOTAL 6,980 100.00% 7,423 100.00% CLIENT MONTHLY INCOME $300 or Less $301 - $500 $501 - $750 $751 - $1,000 Over $1,000 Unknown 6 8 96 73 194 6,111 0.09% 0.12% 1.48% 1.13% 2.99% 94.19% CLIENT GENDER Female Male Unknown 4,047 2,395 46 APS Annual Activity Report SFY 2010 62.38% 36.91% 0.71% 33 Rptg Source Perpetrator ADULT PROTECTIVE SERVICES 7/1/2009 thru 6-30-2010 Generated 7/12/2010 ACTIVITY SUMMARY - APACHE ABUSE Not Substantiated Substantiated 6 6 0 35.29% 100.00% 0.00% NEGLECT 14 82.35% Not Substantiated Substantiated 13 1 92.86% 7.14% EXPLOITATION 5 29.41% Not Substantiated 5 100.00% Substantiated 0 0.00% TOTAL CASES 17 DEMOGRAPHICS CLIENT LIVING ARRANGEMENT CLIENT AGE GROUP 8 - 29 30 - 39 40 - 49 50 - 59 0 1 0 2 0.00% 5.88% 0.00% 11.77% 60 - 64 1 5.88% 65 - 69 3 17.65% Alone-No Assistance Alone-Some Asst With Family With Non Family 2 1 7 0 11.77% 5.88% 41.18% 0.00% CLIENT DWELLING / FACILITY TYPE Private Residence 3 17.65% 70 - 74 0 0.00% Adult Foster Care 0 0.00% 75 - 79 80 - 84 85+ Unknown 2 4 4 0 11.77% 23.53% 23.53% 0.00% 0 0 0 0 1 0 0 0 3 0.00% 0.00% 0.00% 0.00% 5.88% 0.00% 0.00% 0.00% 17.65% 1 0 0 10 5.88% 0.00% 0.00% 58.82% Assisted Living Board & Care DDD Placement Nursing Facility Residential Care Supervisory Care Unlicensed VA Unknown Hispanic or Latino 5 29.41% RELATION TO CLIENT Pacific Islander Unknown/Other 0 1 0.00% 5.88% CLIENT RACE AND ETHNICITY Am Ind/Ak Native Asian Black/African Amer White CLIENT MONTHLY INCOME $300 or Less $301 - $500 $501 - $750 $751 - $1,000 Over $1,000 Unknown 0 0 0 0 1 16 0.00% 0.00% 0.00% 0.00% 5.88% 94.12% 8 9 0 47.06% 52.94% 0.00% CLIENT GENDER Female Male Unknown Care Giver/Res Mgr Conserv/Guardian Family Member Financial Service Friend/Neighbor Law Enforcement Legal Service Medical Service Other Other Public Service Self Social Service Unknown TOTAL APS Annual Activity Report SFY 2010 34 Rptg Source Perpetrator 1 0 3 1 1 3 0 0 1 2 0 5 1 5.56% 0.00% 16.67% 5.56% 5.56% 16.67% 0.00% 0.00% 5.56% 11.11% 0.00% 27.78% 5.56% 3 0 4 0 0 0 0 0 4 0 8 0 0 15.79% 0.00% 21.05% 0.00% 0.00% 0.00% 0.00% 0.00% 21.05% 0.00% 42.11% 0.00% 0.00% 18 100.00% 19 100.00% ADULT PROTECTIVE SERVICES 7/1/2009 thru 6-30-2010 Generated 7/12/2010 ACTIVITY SUMMARY - COCHISE ABUSE Not Substantiated Substantiated 50 50 0 16.34% 100.00% 0.00% NEGLECT 239 78.11% Not Substantiated Substantiated 158 81 66.11% 33.89% EXPLOITATION 87 28.43% Not Substantiated 87 100.00% 0 0.00% Substantiated TOTAL CASES 306 DEMOGRAPHICS CLIENT LIVING ARRANGEMENT CLIENT AGE GROUP 8 - 29 30 - 39 40 - 49 50 - 59 12 10 12 27 3.92% 3.27% 3.92% 8.82% Alone-No Assistance Alone-Some Asst With Family With Non Family 91 5 62 13 29.74% 1.63% 20.26% 4.25% 60 - 64 18 5.88% CLIENT DWELLING / FACILITY TYPE 65 - 69 34 11.11% Private Residence 71 23.20% 70 - 74 31 10.13% Adult Foster Care 1 0.33% 75 - 79 80 - 84 85+ Unknown 27 56 79 0 8.82% 18.30% 25.82% 0.00% 14 0 6 16 1 3 0 0 23 4.58% 0.00% 1.96% 5.23% 0.33% 0.98% 0.00% 0.00% 7.52% Rptg Source Am Ind/Ak Native Asian Black/African Amer White 3 2 5 204 0.98% 0.65% 1.63% 66.67% Assisted Living Board & Care DDD Placement Nursing Facility Residential Care Supervisory Care Unlicensed VA Unknown Hispanic or Latino 56 18.30% RELATION TO CLIENT Pacific Islander Unknown/Other 0 36 0.00% 11.77% Care Giver/Res Mgr Conserv/Guardian Family Member Financial Service Friend/Neighbor Law Enforcement Legal Service Medical Service Other Other Public Service Self Social Service Unknown CLIENT RACE AND ETHNICITY CLIENT MONTHLY INCOME $300 or Less $301 - $500 $501 - $750 $751 - $1,000 Over $1,000 Unknown 2 0 19 12 30 243 0.65% 0.00% 6.21% 3.92% 9.80% 79.41% 181 125 0 59.15% 40.85% 0.00% CLIENT GENDER Female Male Unknown TOTAL APS Annual Activity Report SFY 2010 35 Perpetrator 38 2 41 10 33 25 4 39 25 32 5 66 3 11.77% 0.62% 12.69% 3.10% 10.22% 7.74% 1.24% 12.07% 7.74% 9.91% 1.55% 20.43% 0.93% 44 8 85 2 26 0 0 3 26 2 147 3 4 12.57% 2.29% 24.29% 0.57% 7.43% 0.00% 0.00% 0.86% 7.43% 0.57% 42.00% 0.86% 1.14% 323 100.00% 350 100.00% ADULT PROTECTIVE SERVICES 7/1/2009 thru 6-30-2010 Generated 7/12/2010 ACTIVITY SUMMARY - COCONINO ABUSE Not Substantiated Substantiated 18 18 0 23.08% 100.00% 0.00% NEGLECT 61 78.21% Not Substantiated Substantiated 50 11 81.97% 18.03% EXPLOITATION 22 28.21% Not Substantiated 22 100.00% 0 0.00% Substantiated TOTAL CASES 78 DEMOGRAPHICS CLIENT LIVING ARRANGEMENT CLIENT AGE GROUP 8 - 29 30 - 39 40 - 49 50 - 59 8 7 5 8 10.26% 8.97% 6.41% 10.26% 60 - 64 6 7.69% CLIENT DWELLING / FACILITY TYPE 65 - 69 5 6.41% Private Residence 20 25.64% 70 - 74 6 7.69% Adult Foster Care 0 0.00% 6 9 18 0 7.69% 11.54% 23.08% 0.00% Assisted Living Board & Care DDD Placement Nursing Facility Residential Care Supervisory Care Unlicensed VA Unknown 0 0 4 6 6 3 0 0 10 0.00% 0.00% 5.13% 7.69% 7.69% 3.85% 0.00% 0.00% 12.82% RELATION TO CLIENT Rptg Source 75 - 79 80 - 84 85+ Unknown CLIENT RACE AND ETHNICITY Am Ind/Ak Native Asian Black/African Amer White 7 0 3 51 Hispanic or Latino Pacific Islander Unknown/Other 8.97% 0.00% 3.85% 65.39% 2 2.56% 0 15 0.00% 19.23% CLIENT MONTHLY INCOME $300 or Less $301 - $500 $501 - $750 $751 - $1,000 Over $1,000 Unknown 1 0 4 4 5 64 1.28% 0.00% 5.13% 5.13% 6.41% 82.05% 43 35 0 55.13% 44.87% 0.00% CLIENT GENDER Female Male Unknown APS Annual Activity Report SFY 2010 Alone-No Assistance Alone-Some Asst With Family With Non Family 13 0 10 6 16.67% 0.00% 12.82% 7.69% Perpetrator Care Giver/Res Mgr Conserv/Guardian Family Member Financial Service Friend/Neighbor Law Enforcement Legal Service Medical Service Other Other Public Service Self Social Service Unknown 4 0 9 3 4 4 2 18 8 12 0 19 1 4.76% 0.00% 110.71% 3.57% 4.76% 4.76% 2.38% 21.43% 9.52% 14.29% 0.00% 22.62% 1.19% 11 1 30 1 6 0 0 0 12 0 26 2 1 12.22% 1.11% 33.33% 1.11% 6.67% 0.00% 0.00% 0.00% 13.33% 0.00% 28.89% 2.22% 1.11% TOTAL 84 100.00% 90 100.00% 36 ADULT PROTECTIVE SERVICES 7/1/2009 thru 6-30-2010 Generated 7/12/2010 ACTIVITY SUMMARY - GILA ABUSE Not Substantiated Substantiated 36 34 2 26.47% 94.44% 5.56% NEGLECT 95 69.85% Not Substantiated Substantiated 85 10 89.47% 10.53% EXPLOITATION 46 33.82% Not Substantiated 46 100.00% 0 0.00% Substantiated TOTAL CASES 136 DEMOGRAPHICS CLIENT LIVING ARRANGEMENT CLIENT AGE GROUP 8 - 29 30 - 39 40 - 49 50 - 59 6 3 6 9 4.41% 2.21% 4.41% 6.62% Alone-No Assistance Alone-Some Asst With Family With Non Family 60 - 64 6 4.41% CLIENT DWELLING / FACILITY TYPE 27 4 29 8 19.85% 2.94% 21.32% 5.88% 65 - 69 8 5.88% Private Residence 28 20.59% 70 - 74 23 16.91% Adult Foster Care 0 0.00% 75 - 79 80 - 84 85+ Unknown 18 25 32 0 13.24% 18.38% 23.53% 0.00% Assisted Living Board & Care DDD Placement Nursing Facility Residential Care Supervisory Care Unlicensed VA Unknown 2 0 2 19 1 4 0 0 12 1.47% 0.00% 1.47% 13.97% 0.47% 2.94% 0.00% 0.00% 8.82% RELATION TO CLIENT Rptg Source CLIENT RACE AND ETHNICITY Am Ind/Ak Native Asian Black/African Amer White 5 0 0 102 3.68% 0.00% 0.00% 75.00% Hispanic or Latino 11 8.09% Pacific Islander Unknown/Other 0 18 0.00% 13.24% CLIENT MONTHLY INCOME $300 or Less $301 - $500 $501 - $750 0 0 3 $751 - $1,000 Over $1,000 Unknown 0.00% 0.00% 2.21% 1 0.74% 4 128 2.94% 94.12% 77 58 1 56.62% 42.65% 0.74% CLIENT GENDER Female Male Unknown Care Giver/Res Mgr Conserv/Guardian Family Member Financial Service Friend/Neighbor Law Enforcement Legal Service Medical Service Other Other Public Service Self Social Service Unknown TOTAL APS Annual Activity Report SFY 2010 37 18 0 18 8 6 7 12.25% 0.00% 12.25% 5.44% 4.08% 4.76% Perpetrator 29 4 54 0 9 0 18.59% 2.56% 34.62% 0.00% 5.77% 0.00% 2 1.36% 0 0.00% 17 14 15 4 37 1 11.57% 9.52% 10.20% 2.72% 25.17% 0.68% 0 12 0 45 0 3 0.00% 7.69% 0.00% 28.85% 0.00% 1.92% 147 100.00% 156 100.00% ADULT PROTECTIVE SERVICES 7/1/2009 thru 6-30-2010 Generated 7/12/2010 ACTIVITY SUMMARY - GRAHAM ABUSE Not Substantiated Substantiated 6 6 0 13.33% 100.00% 0.00% NEGLECT 39 86.67% Not Substantiated Substantiated 20 19 51.28% 48.72% EXPLOITATION 11 24.44% Not Substantiated 11 100.00% 0 0.00% Substantiated TOTAL CASES 45 DEMOGRAPHICS CLIENT LIVING ARRANGEMENT CLIENT AGE GROUP 8 - 29 30 - 39 40 - 49 50 - 59 1 1 1 5 2.22% 2.22%% 2.22% 11.11% 60 - 64 4 8.89% CLIENT DWELLING / FACILITY TYPE 65 - 69 3 6.67% Private Residence 6 13.33% Adult Foster Care 0 0.00% 4 6 14 0 8.89% 13.33% 31.11% 0.00% 1 0 0 4 0 0 0 0 2 2.22% 0.00% 0.00% 8.89% 0.00% 0.00% 0.00% 0.00% 4.44% 70 - 74 75 - 79 80 - 84 85+ Unknown Alone-No Assistance Alone-Some Asst With Family With Non Family 10 1 15 3 9 22.22% 2.22% 33.33% 6.67% 20.00% Am Ind/Ak Native Asian Black/African Amer White 1 0 0 32 2.22% 0.00% 0.00% 71.11% Assisted Living Board & Care DDD Placement Nursing Facility Residential Care Supervisory Care Unlicensed VA Unknown Hispanic or Latino 10 22.22% RELATION TO CLIENT Rptg Source Perpetrator 0 2 0.00% 4.44% 0 0 3 2 2 38 0.00% 0.00% 6.67% 4.44% 4.44% 84.44% 25 20 0 55.56% 44.44% 0.00% Care Giver/Res Mgr Conserv/Guardian Family Member Financial Service Friend/Neighbor Law Enforcement Legal Service Medical Service Other Other Public Service Self Social Service Unknown 4 0 10 1 4 2 0 5 4 4 0 13 0 8.51% 0.00% 21.28% 2.13% 8.51% 4.26% 0.00% 10.64% 8.51% 8.51% 0.00% 27.66% 0.00% 3 2 12 0 3 0 0 0 4 0 24 0 0 6.25% 4.17% 25.00% 0.00% 6.25% 0.00% 0.00% 0.00% 8.33% 0.00% 50.00% 0.00% 0.00% TOTAL 47 100.00% 48 100.00% CLIENT RACE AND ETHNICITY Pacific Islander Unknown/Other CLIENT MONTHLY INCOME $300 or Less $301 - $500 $501 - $750 $751 - $1,000 Over $1,000 Unknown CLIENT GENDER Female Male Unknown APS Annual Activity Report SFY 2010 38 ADULT PROTECTIVE SERVICES 7/1/2009 thru 6-30-2010 Generated 7/12/2010 ACTIVITY SUMMARY - GREENLEE ABUSE Not Substantiated Substantiated NEGLECT Not Substantiated Substantiated 0 0 0 0.00% 0.00% 0.00% 10 90.91% 6 4 60.00% 40.00% EXPLOITATION 3 27.27% Not Substantiated 3 100.00% Substantiated 0 0.00% TOTAL CASES 11 DEMOGRAPHICS CLIENT LIVING ARRANGEMENT CLIENT AGE GROUP 8 - 29 30 - 39 40 - 49 50 - 59 0 0 1 2 0.00% 0.00% 9.09% 18.18% 60 - 64 0 0.00% CLIENT DWELLING / FACILITY TYPE 65 - 69 1 9.09% Private Residence 1 9.09% 70 - 74 1 9.09% Adult Foster Care 0 0.00% 75 - 79 80 - 84 85+ Unknown 1 2 3 0 9.09% 18.18% 27.27% 0.00% 0 0 0 0 0 0 0 0 0 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Alone-No Assistance Alone-Some Asst With Family With Non Family Am Ind/Ak Native Asian Black/African Amer White 0 0 0 5 0.00% 0.00% 0.00% 45.46% Assisted Living Board & Care DDD Placement Nursing Facility Residential Care Supervisory Care Unlicensed VA Unknown Hispanic or Latino 6 54.55% RELATION TO CLIENT Pacific Islander Unknown/Other 0 0 0.00% 0.00% 0 0 1 0 1 9 0.00% 0.00% 9.09% 0.00% 9.09% 81.82% 7 4 0 63.64% 36.36% 0.00% CLIENT RACE AND ETHNICITY CLIENT MONTHLY INCOME $300 or Less $301 - $500 $501 - $750 $751 - $1,000 Over $1,000 Unknown CLIENT GENDER Female Male Unknown Care Giver/Res Mgr Conserv/Guardian Family Member Financial Service Friend/Neighbor Law Enforcement Legal Service Medical Service Other Other Public Service Self Social Service Unknown TOTAL APS Annual Activity Report SFY 2010 39 5 1 3 1 45.46% 9.09% 27.27% 9.09% Rptg Source Perpetrator 1 0 3 0 1 0 0 0 1 1 0 5 0 8.33% 0.00% 25.00% 0.00% 8.33% 0.00% 0.00% 0.00% 8.33% 8.33% 0.00% 41.67% 0.00% 1 0 3 0 1 0 0 0 1 0 6 0 0 8.33% 0.00% 25.00% 0.00% 8.33% 0.00% 0.00% 0.00% 8.33% 0.00% 50.00% 0.00% 0.00% 12 100.00% 12 100.00% ADULT PROTECTIVE SERVICES 7/1/2009 thru 6-30-2010 Generated 7/12/2010 ACTIVITY SUMMARY – LA PAZ ABUSE Not Substantiated Substantiated NEGLECT 3 3 0 15.00% 100.00% 0.00% 15 75.00% Not Substantiated Substantiated 8 7 53.33% 46.67% EXPLOITATION 6 30.00% Not Substantiated 6 100.00% Substantiated 0 0.00% TOTAL CASES 20 DEMOGRAPHICS CLIENT LIVING ARRANGEMENT CLIENT AGE GROUP 8 - 29 30 - 39 40 - 49 50 - 59 0 1 3 2 0.00% 5.00% 15.00% 10.00% 60 - 64 1 5.00% 65 - 69 4 7 35.00% 0 20.00% 0.00% Private Residence 70 - 74 Adult Foster Care 0 0.00% 75 - 79 80 - 84 85+ Unknown 2 1 6 0 10.00% 5.00% 30.00% 0.00% Assisted Living Board & Care DDD Placement Nursing Facility Residential Care Supervisory Care Unlicensed VA Unknown 0 0 0 0 0 0 0 0 1 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 5.00% CLIENT RACE AND ETHNICITY Am Ind/Ak Native Asian Black/African Amer White 0 1 0 17 0.00% 5.00% 0.00% 85.00% Hispanic or Latino 0 0.00% Pacific Islander Unknown/Other 0 2 0.00% 10.00% 0 0 0 0 0 20 0.00% 0.00% 0.00% 0.00% 0.00% 100.00% 11 9 0 55.00% 45.00% 0.00% CLIENT MONTHLY INCOME $300 or Less $301 - $500 $501 - $750 $751 - $1,000 Over $1,000 Unknown CLIENT GENDER Female Male Unknown Alone-No Assistance Alone-Some Asst With Family With Non Family 40.00% 5.00% 10.00% 5.00% CLIENT DWELLING / FACILITY TYPE RELATION TO CLIENT Care Giver/Res Mgr Conserv/Guardian Family Member Financial Service Friend/Neighbor Law Enforcement Legal Service Medical Service Other Other Public Service Self Social Service Unknown TOTAL APS Annual Activity Report SFY 2010 8 1 2 1 40 Rptg Source Perpetrator 2 0 3 0 3 4 0 1 4 3 0 2 0 9.09% 0.00% 13.64% 0.00% 13.64% 0.00% 0.00% 4.55% 18.18% 13.64% 0.00% 9.09% 0.00% 1 1 5 0 1 0 0 0 1 0 11 0 0 5.00% 5.00% 25.00% 0.00% 5.00% 0.00% 0.00% 0.00% 5.00% 0.00% 55.00% 0.00% 0.00% 22 100.00% 20 100.00 % ADULT PROTECTIVE SERVICES 7/1/2009 thru 6-30-2010 Generated 7/12/2010 ACTIVITY SUMMARY – MARICOPA ABUSE Not Substantiated Substantiated 994 968 26 30.12% 97.38% 2.62% NEGLECT 2,422 73.39% Not Substantiated Substantiated 2,329 93 96.16% 3.84% EXPLOITATION 909 27.55% Not Substantiated 906 99.67% 3 0.33% Substantiated TOTAL CASES 3,300 DEMOGRAPHICS CLIENT LIVING ARRANGEMENT CLIENT AGE GROUP 8 - 29 30 - 39 40 - 49 50 - 59 204 110 178 319 6.18% 3.33% 5.39% 9.67% Alone-No Assistance Alone-Some Asst With Family With Non Family 60 - 64 235 7.12% CLIENT DWELLING / FACILITY TYPE Private Residence 639 19.36% Adult Foster Care 11 0.33% 215 2 88 454 56 46 1 4 226 6.52% 0.06% 2.67% 13.76% 1.70% 1.39% 0.03% 0.12% 6.85% 65 - 69 268 70 - 74 298 8.12% 9.03% 75 - 79 80 - 84 85+ Unknown 406 477 791 14 12.30% 14.46% 23.97% 0.42% 517 49 836 156 15.67% 1.49% 25.33% 4.73% 43 26 219 2,269 1.30% 0.79% 6.64% 68.76% Assisted Living Board & Care DDD Placement Nursing Facility Residential Care Supervisory Care Unlicensed VA Unknown Hispanic or Latino 354 10.73% RELATION TO CLIENT Pacific Islander Unknown/Other 10 379 0.30% 11.49% Care Giver/Res Mgr Conserv/Guardian Family Member Financial Service Friend/Neighbor Law Enforcement Legal Service Medical Service Other Other Public Service Self Social Service Unknown 307 13 466 190 215 107 21 457 241 267 72 1,171 29 8.63% 0.37% 13.11% 5.34% 6.05% 3.01% 0.59% 12.85% 6.78% 7.51% 2.03% 32.93% 0.82% 816 97 1,303 31 248 1 5 90 267 17 872 11 39 21.49% 2.56% 34.32% 0.82% 6.53% 0.03% 0.13% 2.37% 7.03% 0.45% 22.97% 0.29% 1.03% TOTAL 3,556 100.00% 3,797 100.00% CLIENT RACE AND ETHNICITY Am Ind/Ak Native Asian Black/African Amer White CLIENT MONTHLY INCOME $300 or Less $301 - $500 $501 - $750 $751 - $1,000 Over $1,000 Unknown 1 4 33 21 90 3,151 0.03% 0.12% 1.00% 0.64% 2.73% 95.49% 2,158 1,115 27 65.39% 33.79% 0.82% CLIENT GENDER Female Male Unknown APS Annual Activity Report SFY 2010 41 Rptg Source Perpetrator ADULT PROTECTIVE SERVICES 7/1/2009 thru 6-30-2010 Generated 7/12/2010 ACTIVITY SUMMARY – MOHAVE ABUSE Not Substantiated Substantiated 66 62 4 19.53% 93.94% 6.06% NEGLECT 263 77.81% Not Substantiated Substantiated 214 81.37% EXPLOITATION 49 121 18.63% 35.80% Not Substantiated 121 100.00% 0 0.00% Substantiated TOTAL CASES 338 DEMOGRAPHICS CLIENT LIVING ARRANGEMENT CLIENT AGE GROUP 8 - 29 30 - 39 40 - 49 50 - 59 10 7 17 29 2.96% 2.07% 5.03% 8.58% Alone-No Assistance Alone-Some Asst With Family With Non Family 60 - 64 17 5.03% CLIENT DWELLING / FACILITY TYPE 65 - 69 30 70 - 74 34 8.88% 10.06% 75 - 79 80 - 84 85+ Unknown 50 65 78 1 14.79% 19.23% 23.08% 0.30% CLIENT RACE AND ETHNICITY Private Residence 87 25.74% 0 0.00% Assisted Living Board & Care DDD Placement Nursing Facility Residential Care Supervisory Care Unlicensed VA Unknown 8 0 7 25 3 2 1 0 21 2.37% 0.00% 2.07% 7.40% 0.89% 0.59% 0.30% 0.00% 6.21% Rptg Source 2 0 5 284 0.59% 0.00% 1.48% 84.02% Hispanic or Latino 15 4.44% RELATION TO CLIENT Pacific Islander Unknown/Other 0 32 0.00% 9.47% Care Giver/Res Mgr Conserv/Guardian Family Member Financial Service Friend/Neighbor Law Enforcement Legal Service Medical Service Other Other Public Service Self Social Service Unknown $300 or Less $301 - $500 $501 - $750 $751 - $1,000 Over $1,000 Unknown 0 0 1 2 7 328 0.00% 0.00% 0.30% 0.59% 2.07% 97.04% 194 141 3 57.40% 41.72% 0.89% CLIENT GENDER Female Male Unknown TOTAL APS Annual Activity Report SFY 2010 22.19% 1.48% 23.96% 6.81% Adult Foster Care Am Ind/Ak Native Asian Black/African Amer White CLIENT MONTHLY INCOME 75 5 81 23 42 Perpetrator 28 4 57 25 46 15 4 61 25 35 9 64 2 7.47% 1.07% 15.20% 6.67% 12.27% 4.00% 1.07% 16.27% 6.67% 9.33% 2.40% 17.07% 0.53% 57 7 130 3 39 0 1 4 30 1 125 1 3 14.21% 1.75% 32.42% 0.75% 9.73% 0.00% 0.25% 1.00% 7.48% 0.25% 31.17% 0.25% 0.75% 375 100.00% 401 100.00% ADULT PROTECTIVE SERVICES 7/1/2009 thru 6-30-2010 Generated 7/12/2010 ACTIVITY SUMMARY – NAVAJO ABUSE Not Substantiated Substantiated 13 13 0 16.67% 100.00% 0.00% NEGLECT 63 80.77% Not Substantiated Substantiated 40 23 63.49% 36.51% EXPLOITATION 20 25.64% Not Substantiated 20 100.00% 0 0.00% Substantiated TOTAL CASES 78 DEMOGRAPHICS CLIENT LIVING ARRANGEMENT CLIENT AGE GROUP 8 - 29 6 7.69% Alone-No Assistance 21 26.92% 30 - 39 3 3.85% Alone-Some Asst 1 1.28% 40 - 49 50 - 59 7 9 8.97% 11.54% With Family With Non Family 17 5 21.80% 6.41% 60 - 64 8 10.26% CLIENT DWELLING / FACILITY TYPE 65 - 69 6 14 17.95% 11 7.69% 14.10% Private Residence 70 - 74 Adult Foster Care 0 0.00% 75 - 79 80 - 84 85+ Unknown 6 9 13 0 7.69% 11.54% 16.67% 0.00% Assisted Living Board & Care DDD Placement Nursing Facility Residential Care Supervisory Care Unlicensed VA Unknown 3 0 2 5 1 0 0 1 8 3.85% 0.00% 2.56% 6.41% 1.28% 0.00% 0.00% 1.28% 10.26% CLIENT RACE AND ETHNICITY Am Ind/Ak Native Asian Black/African Amer White 12 0 2 52 15.39% 0.00% 2.56% 66.67% Hispanic or Latino 4 5.13% Pacific Islander Unknown/Other 0 8 0.00% 10.26% 0 0 0 1 0 77 0.00% 0.00% 0.00% 1.28% 0.00% 98.72% 46 31 1 58.97% 39.74% 1.28% CLIENT MONTHLY INCOME $300 or Less $301 - $500 $501 - $750 $751 - $1,000 Over $1,000 Unknown CLIENT GENDER Female Male Unknown APS Annual Activity Report SFY 2010 RELATION TO CLIENT Rptg Source Perpetrator Care Giver/Res Mgr Conserv/Guardian Family Member Financial Service Friend/Neighbor Law Enforcement Legal Service Medical Service Other Other Public Service Self Social Service Unknown 12 0 9 3 5 6 0 15 10 5 1 15 0 14.82% 0.00% 11.11% 3.70% 6.17% 7.41% 0.00% 18.52% 12.35% 6.17% 1.24% 18.52% 0.00% 12 1 22 0 7 0 0 2 10 0 35 0 0 13.48% 1.12% 24.72% 0.00% 7.87% 0.00% 0.00% 2.25% 11.24% 0.00% 39.33% 0.00% 0.00% TOTAL 81 100.00% 89 100.00% 43 ADULT PROTECTIVE SERVICES 7/1/2009 thru 6-30-2010 Generated 7/12/2010 ACTIVITY SUMMARY – PIMA ABUSE 277 24.45% Not Substantiated Substantiated 260 17 93.86% 6.14% NEGLECT Not Substantiated 872 731 76.96% 83.83% Substantiated 141 16.17% EXPLOITATION 324 28.60% Not Substantiated Substantiated 324 0 100.00% 0.00% TOTAL CASES 1,133 DEMOGRAPHICS CLIENT LIVING ARRANGEMENT CLIENT AGE GROUP 8 - 29 30 - 39 40 - 49 50 - 59 57 46 55 122 5.03% 4.06% 4.85% 10.77% Alone-No Assistance Alone-Some Asst With Family With Non Family 233 20 318 55 20.57% 1.77% 28.07% 4.85% 60 - 64 75 6.62% CLIENT DWELLING / FACILITY TYPE 65 - 69 78 Private Residence 70 - 74 111 6.88% 9.80% 75 - 79 80 - 84 85+ Unknown 131 188 268 2 11.56% 16.59% 23.65% 0.18% 223 19.68% Adult Foster Care 5 0.44% 48 6 34 86 20 9 1 1 74 4.24% 0.53% 3.00% 7.59% 1.77% 0.79% 0.09% 0.09% 6.53% Am Ind/Ak Native Asian Black/African Amer White 13 9 44 740 1.15% 0.79% 3.88% 65.31% Assisted Living Board & Care DDD Placement Nursing Facility Residential Care Supervisory Care Unlicensed VA Unknown Hispanic or Latino 189 16.68% RELATION TO CLIENT Rptg Source Pacific Islander Unknown/Other 3 135 0.27% 11.92% Care Giver/Res Mgr Conserv/Guardian Family Member Financial Service Friend/Neighbor Law Enforcement Legal Service Medical Service Other Other Public Service Self Social Service Unknown 98 6 141 63 68 76 5 224 113 87 17 306 8 8.09% 0.50% 11.63% 5.20% 5.61% 6.27% 0.41% 18.48% 9.32% 7.18% 1.40% 25.25% 0.66% 198 35 435 7 92 0 0 12 96 8 393 1 8 15.41% 2.72% 33.85% 0.55% 7.16% 0.00% 0.00% 0.93% 7.47% 0.62% 30.58% 0.08% 0.62% 1,212 100.00% 1,285 100.00% CLIENT RACE AND ETHNICITY CLIENT MONTHLY INCOME $300 or Less $301 - $500 $501 - $750 $751 - $1,000 Over $1,000 Unknown 0 2 11 12 23 1,085 0.00% 0.18% 0.97% 1.06% 2.03% 95.76% 682 447 4 60.19% 39.45% 0.35% CLIENT GENDER Female Male Unknown TOTAL APS Annual Activity Report SFY 2010 44 Perpetrator ADULT PROTECTIVE SERVICES 7/1/2009 thru 6-30-2010 Generated 7/12/2010 ACTIVITY SUMMARY – PINAL ABUSE 94 24.54% Not Substantiated Substantiated 93 1 98.94% 1.06% NEGLECT Not Substantiated 299 243 78.07% 81.27% Substantiated EXPLOITATION 56 103 18.73% 26.89% Not Substantiated Substantiated 103 0 100.00% 0.00% TOTAL CASES 383 DEMOGRAPHICS CLIENT LIVING ARRANGEMENT CLIENT AGE GROUP 8 - 29 30 - 39 40 - 49 50 - 59 30 10 13 40 7.83% 2.61% 3.39% 10.44% Alone-No Assistance Alone-Some Asst With Family With Non Family 73 6 95 23 19.06% 1.57% 24.80% 6.01% 60 - 64 39 10.18% CLIENT DWELLING / FACILITY TYPE 65 - 69 28 Private Residence 70 - 74 43 7.31% 11.23% 75 - 79 80 - 84 85+ Unknown 55 59 66 0 14.36% 15.41% 17.23% 0.00% 104 27.15% Adult Foster Care 0 0.00% 14 0 11 11 8 4 0 0 34 3.66% 0.00% 2.87% 2.87% 2.09% 1.04% 0.00% 0.00% 8.88% Am Ind/Ak Native Asian Black/African Amer White 4 2 14 274 1.04% 0.52% 3.66% 71.54% Assisted Living Board & Care DDD Placement Nursing Facility Residential Care Supervisory Care Unlicensed VA Unknown Hispanic or Latino 52 13.58% RELATION TO CLIENT Rptg Source Pacific Islander Unknown/Other 0 37 0.00% 9.66% Care Giver/Res Mgr Conserv/Guardian Family Member Financial Service Friend/Neighbor Law Enforcement Legal Service Medical Service Other Other Public Service Self Social Service Unknown 34 2 47 19 36 17 1 55 46 35 8 108 3 8.27% 0.49% 11.44% 4.62% 8.76% 4.14% 0.24% 13.38% 11.19% 8.52% 1.95% 26.28% 0.73% 61 15 145 3 28 0 0 2 39 1 140 0 1 14.02% 3.45% 33.33% 0.69% 6.44% 0.00% 0.00% 0.46% 8.97% 0.23% 32.18% 0.00% 0.23% TOTAL 411 100.00% 435 100.00% CLIENT RACE AND ETHNICITY CLIENT MONTHLY INCOME $300 or Less $301 - $500 $501 - $750 $751 - $1,000 Over $1,000 Unknown 0 0 2 5 4 372 0.00% 0.00% 0.52% 1.31% 1.04% 97.13% 228 149 6 59.53% 38.90% 1.57% CLIENT GENDER Female Male Unknown APS Annual Activity Report SFY 2010 45 Perpetrator ADULT PROTECTIVE SERVICES 7/1/2009 thru 6-30-2010 Generated 7/12/2010 ACTIVITY SUMMARY – SANTA CRUZ ABUSE 4 8.89% Not Substantiated Substantiated 4 0 100.00% 0.00% NEGLECT Not Substantiated 40 27 88.89% 67.50% Substantiated 13 32.50% EXPLOITATION 14 31.11% Not Substantiated Substantiated 14 0 100.00% 0.00% TOTAL CASES 45 DEMOGRAPHICS CLIENT LIVING ARRANGEMENT CLIENT AGE GROUP 4.44% 8 - 29 30 - 39 40 - 49 50 - 59 2 0 0 4 0.00% 0.00% 8.89% Alone-No Assistance Alone-Some Asst With Family With Non Family 12 26.67% 3 13 1 6.67% 28.89% 2.22% 60 - 64 2 4.44% CLIENT DWELLING / FACILITY TYPE 65 - 69 3 Private Residence 70 - 74 3 6.67% 6.67% 7 6 18 0 15.56% 13.33% 40.00% 0.00% 75 - 79 80 - 84 85+ Unknown 9 20.00% Adult Foster Care 0 0.00% 1 0 0 2 0 1 0 0 3 2.22% 0.00% 0.00% 4.44% 0.00% 2.22% 0.00% 0.00% 6.67% Am Ind/Ak Native Asian Black/African Amer White 0 0 2 12 0.00% 0.00% 4.44% 26.67% Assisted Living Board & Care DDD Placement Nursing Facility Residential Care Supervisory Care Unlicensed VA Unknown Hispanic or Latino 25 55.56% RELATION TO CLIENT 0 6 0.00% 13.33% 0 0 1 1 0 43 0.00% 0.00% 2.22% 2.22% 0.00% 95.56% 27 18 0 60.00% 40.00% 0.00% Care Giver/Res Mgr Conserv/Guardian Family Member Financial Service Friend/Neighbor Law Enforcement Legal Service Medical Service Other Other Public Service Self Social Service Unknown 1 0 3 1 4 5 0 9 3 4 0 16 1 2.13% 0.00% 6.38% 2.13% 8.51% 10.64% 0.00% 19.15% 6.38% 8.51% 0.00% 34.04% 2.13% 6 2 19 0 1 0 0 0 1 0 22 0 0 11.77% 3.92% 37.26% 0.00% 1.96% 0.00% 0.00% 0.00% 1.96% 0.00% 43.14% 0.00% 0.00% TOTAL 47 100.00% 51 100.00% CLIENT RACE AND ETHNICITY Pacific Islander Unknown/Other CLIENT MONTHLY INCOME $300 or Less $301 - $500 $501 - $750 $751 - $1,000 Over $1,000 Unknown CLIENT GENDER Female Male Unknown APS Annual Activity Report SFY 2010 46 Rptg Source Perpetrator ADULT PROTECTIVE SERVICES 7/1/2009 thru 6-30-2010 Generated 7/12/2010 ACTIVITY SUMMARY – YAVAPAI ABUSE 86 21.94% Not Substantiated Substantiated 82 4 95.35% 4.65% NEGLECT Not Substantiated 296 222 75.51% 75.00% 74 25.00% Substantiated EXPLOITATION 101 25.77% Not Substantiated Substantiated 100 1 99.01% 0.99% TOTAL CASES 392 DEMOGRAPHICS CLIENT LIVING ARRANGEMENT CLIENT AGE GROUP 3.83% 8 - 29 30 - 39 40 - 49 50 - 59 15 4 13 32 1.02% 3.32% 8.16% Alone-No Assistance Alone-Some Asst With Family With Non Family 60 - 64 33 8.42% CLIENT DWELLING / FACILITY TYPE 65 - 69 23 Private Residence 70 - 74 39 5.87% 9.95% 59 57 114 3 15.05% 14.54% 29.08% 0.77% 75 - 79 80 - 84 85+ Unknown CLIENT RACE AND ETHNICITY Am Ind/Ak Native Asian Black/African Amer White 4 0 6 325 1.02% 0.00% 1.53% 82.91% 7 1.79% 0 50 0.00% 12.76% Hispanic or Latino Pacific Islander Unknown/Other CLIENT MONTHLY INCOME $300 or Less $301 - $500 $501 - $750 $751 - $1,000 Over $1,000 Unknown 1 0.26% 0 1 2 2 386 0.00% 0.26% 0.51% 0.51% 98.47% 233 156 3 59.44% 39.80% 0.77% CLIENT GENDER Female Male Unknown 25.51% 5 83 19 1.28% 21.17% 4.85% 86 21.94% Adult Foster Care 0 0.00% Assisted Living Board & Care DDD Placement Nursing Facility Residential Care Supervisory Care Unlicensed VA Unknown 13 1 3 42 6 1 2 0 31 3.32% 0.26% 0.77% 10.71% 1.53% 0.26% 0.51% 0.00% 7.91% RELATION TO CLIENT Rptg Source Perpetrator Care Giver/Res Mgr Conserv/Guardian Family Member 47 1 53 10.98% 0.23% 12.38% 78 8 100 18.18% 1.87% 23.31% Financial Service 24 5.61% 3 0.70% Friend/Neighbor Law Enforcement Legal Service Medical Service Other Other Public Service Self Social Service Unknown 44 28 5 57 32 40 10 80 7 10.28% 6.54% 1.17% 13.32% 7.48% 9.35% 2.34% 18.69% 1.64% 12 0 0 5 44 1 172 2 4 2.80% 0.00% 0.00% 1.17% 10.26% 0.23% 40.09% 0.47% 0.93% 428 100.00% 429 100.00% TOTAL APS Annual Activity Report SFY 2010 100 47 ADULT PROTECTIVE SERVICES 7/1/2009 thru 6-30-2010 Generated 7/12/2010 ACTIVITY SUMMARY – YUMA ABUSE 46 22.33% Not Substantiated Substantiated 40 6 86.96% 13.04% NEGLECT Not Substantiated 153 131 74.27% 85.62% Substantiated 22 14.38% EXPLOITATION 67 32.52% Not Substantiated Substantiated 67 0 100.00% 0.00% TOTAL CASES 206 DEMOGRAPHICS CLIENT LIVING ARRANGEMENT CLIENT AGE GROUP 2.91% 8 - 29 30 - 39 40 - 49 50 - 59 6 6 4 17 2.91% 1.94% 8.25% Alone-No Assistance Alone-Some Asst With Family With Non Family 60 - 64 11 5.34% CLIENT DWELLING / FACILITY TYPE 65 - 69 22 70 - 74 23 10.68% 11.17% 75 - 79 80 - 84 85+ Unknown 36 31 49 1 17.48% 15.05% 23.79% 0.49% 17.96% 0 0.00% 8 0 5 30 4 1 0 0 16 3.88% 0.00% 2.43% 14.56% 1.94% 0.49% 0.00% 0.00% 7.77% Rptg Source 0.97% 0.49% 2.91% 59.71% Hispanic or Latino 51 24.76% RELATION TO CLIENT Pacific Islander Unknown/Other 0 23 0.00% 11.17% Care Giver/Res Mgr Conserv/Guardian Family Member $300 or Less 1 0.49% 2 17 10 25 151 0.97% 8.25% 4.85% 12.14% 73.30% 127 78 1 61.65% 37.86% 0.49% CLIENT GENDER Female Male Unknown 37 0 28 17.05% 0.00% 12.90% Perpetrator 47 7 73 19.50% 2.91% 30.29% Financial Service 13 5.99% 0 0.00% Friend/Neighbor Law Enforcement Legal Service Medical Service Other Other Public Service Self Social Service Unknown 12 5 1 30 15 19 2 55 0 5.53% 2.30% 0.46% 13.83% 6.91% 8.76% 0.92% 25.35% 0.00% 28 0 0 1 11 1 70 0 3 11.62% 0.00% 0.00% 0.42% 4.56% 0.42% 29.05% 0.00% 1.25% 217 100.00% 241 100.00% TOTAL APS Annual Activity Report SFY 2010 2.91% 23.79% 2.91% 37 2 1 6 123 $301 - $500 $501 - $750 $751 - $1,000 Over $1,000 Unknown 6 49 6 Private Residence Am Ind/Ak Native Asian Black/African Amer White CLIENT MONTHLY INCOME 21.36% Adult Foster Care Assisted Living Board & Care DDD Placement Nursing Facility Residential Care Supervisory Care Unlicensed VA Unknown CLIENT RACE AND ETHNICITY 44 48 Equal Opportunity Employer/Program Š Under Titles VI and VII of the Civil Rights Act of 1964 (Title VI & VII), and the Americans with Disabilities Act of 1990 (ADA), Section 504 of the Rehabilitation Act of 1973, and the Age Discrimination Act of 1975, the Department prohibits discrimination in admissions, programs, services, activities, or employment based on race, color, religion, sex, national origin, age, and disability. The Department must make a reasonable accommodation to allow a person with a disability to take part in a program, service or activity. For example, this means if necessary, the Department must provide sign language interpreters for people who are deaf, a wheelchair accessible location, or enlarged print materials. It also means that the Department will take any other reasonable action that allows you to take part in and understand a program or activity, including making reasonable changes to an activity. If you believe that you will not be able to understand or take part in a program or activity because of your disability, please let us know of your disability needs in advance if at all possible. To request this document in alternative format or for further information about this policy, contact 602-542-4446; TTY/TDD Services: 7-1-1. Š Free language assistance is available for DES services upon request.