MARICOPA COUNTY ADULT
PROBATION
2009 Annual Report

Offering HOPE to Neighborhoods, Victims
and Offenders

MARICOPA COUNTY ADULT PROBATION

Dear Judge Mundell,
Another year of diminished government revenue meant that business changes were
inevitable in fiscal year 2009. With tough decisions to be made, we set priorities at the
outset, with public safety being foremost. Guided by evidence‐based principles and a commitment to
support the programs that work, we allocated our precious resources to the most effective strategies and
services to reduce crime. Of particular significance, we are ensuring that field supervision is focused on the
higher‐risk probationers and that we are implementing evidence‐based practices. In turbulent times, data‐
driven decision making helped center attention on the elements that are critical to our mission.
The department continues to build its capacity as an evidence‐based organization. In this multi‐year
endeavor to successfully implement evidence‐based practices, we are cultivating a cultural shift and
developing new skill sets. There has been an ongoing flurry of productive activity and progress is being
made in many areas, with training, new tools, quality assurance, and improved communication, to name a
few. This is an organization of individuals dedicated to excellence, who inspire and motivate others. There
is an undeniable momentum and the positive results of the Evidence‐Based Practice Initiative will continue
to unfold in the coming years.

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

In this annual report, I am proud to present favorable outcomes on our public safety performance
measures. The results demonstrate Adult Probation’s important contribution to the quality of community
life. Adult Probation employees are to be commended, as they have pulled together to solve problems and
have stepped up to meet the additional demands of providing vital public services in difficult times.

1

We are always optimistic as we go forward into another year. Budgets will improve, although perhaps not
as quickly as we would like. Positive working relationships with community and criminal justice partners
allow us to collaborate and leverage resources in support of community safety and offender change. Hope
is our enduring vision, which we offer to neighborhoods, victims, and offenders.
Sincerely,

Barbara A. Broderick
Barbara A. Broderick
Chief Probation Officer

MARICOPA COUNTY ADULT PROBATION
Table of Contents
SECTION I

Page

Letter to Presiding Criminal Court Judge Barbara Rodriguez‐Mundell ..........….......

1

Vision, Values, and Mission Statements….……………..............……………….…….…............

3

Evidence‐Based Practices...……………………………………….....................…….…….................

4

Managing For Results .......…………………………………………….......................…….….............

5

85041 Legacy Project……..……...........................................................…………....................

6

Global Positioning Monitoring …..…………………………………….....................………............

6

General Information....………………………………………........................………….………............

7&8

Pretrial Services...............................................................................................................

9

Presentence Investigation…………….................…………..…………………………………..............

10

Standard Probation…………………………......................……………………………………….............

11

Sex Offender Division……………………….....................………………………………………............

12

Domestic Violence……………………………........................……………………………………............

13

Seriously Mentally Ill………………………….....................……………………………………..............

14

Transferred Youth…………………………………......................…………………………………............

15

Intensive Probation……………………………….....................………………………………….............

16

Interstate Compact & Indirect Services…………………….............………………………............

17

Fugitive Apprehension……………………………………………...................………………….............

18

Compliance Monitoring…………………………………..................…………………………...............

19

Custody Management Unit & Work Furlough Program………......………………...............

20

Drug & DUI Courts ...……………………………………………………….....................……….............

21

Education & Drug Treatment Education Fund……………………….........……………............

22

SECTION III
Maricopa County Adult Probation Fiscal Year 2009 Awards...…………...……….............

23

Maricopa County Adult Probation Executive Team.........………………...………...............

24

Vision Statement

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

SECTION II

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VISION Statement
An agency of professionals committed to continuous improvement in the quality of
community life by offering hope to neighborhoods, victims and offenders.

VALUES Statement
We believe in:
Treating all people with dignity and respect.
The fact that people can change and that probation services are a viable means
to affect positive change.
Promoting and maintaining a positive, safe, and healthy community
environment.
The value of our positive relationships with our stakeholders.
The importance of staff, as they are the greatest resource in accomplishing our
mission.

MISSION Statement
MARICOPA COUNTY ADULT PROBATION | 10/1/2009

To enhance the safety and well being of our neighborhoods.

3

We accomplish this through:
Working in partnership with the community to provide research‐based prevention
and intervention services;
Assessing offenders’ risk/needs in order to help guide Court decisions and to apply
the appropriate level of supervision;
Managing offender risk by enforcing Court orders, affording opportunities for pro‐
social change and expecting law‐abiding behavior and personal accountability;
Facilitating victim involvement and restorative justice services;
Recognizing and rewarding staff performance and achievement;
Providing training to enhance our professional skill and build leadership.

MARICOPA COUNTY ADULT PROBATION
Evidence‐Based Practice

The Quality Assurance Team (QA) has remained focused on enhancing long term support for evidenced‐
based practices (EBP) within the organizational culture of the Department. Since being placed in their
positions in August 2007, the QA Team has remained steadfast in their efforts to engage the Department in
the practice of the first three concepts of EBP: assessments, motivation, and intervention. In addition to
developing and presenting trainings throughout the Department on those concepts, the team has trained
others within the Department to guide their colleagues in putting EBP into practice. In addition, the team
has been concentrating on showing staff how EBP works in concert with the department’s goals and
strategic plan, namely Goal A: reducing recidivism. The team has continued to develop the EBP website
and shares that information with other agencies. Coaching, mentoring, committee meetings and looking at
a comprehensive training plan based on identified knowledge gaps within the Department are just some of
the ways that EBP is being further infused into the culture of the agency.

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

The Crime and Justice Institute announced that the Department was one of two agencies chosen nationally
to participate in the Implementing Effective Correctional Management of Offenders in the Community
Project. The Department has been working on this two‐year project with the National Institute of
Corrections and the Crime and Justice Institute. The goal of the project is to assist agencies who have
implemented an evidence‐based practice initiative and to further advance the integrated model endorsed
by the National Institute of Corrections. This initiative combines the use of evidence‐based principles,
collaboration and organizational development. During the past year, the Department had the opportunity
to begin reviewing the results of assessments conducted to measure the organizational climate. As a result,
the Department is utilizing the technical support from the grant to engage mid‐managers in the decision‐
making process and improve the communication flow. It is believed that this will help increase the capacity
of mid‐managers and ownership in achieving organizational goals at all levels of the organization. The mid‐
manager committee, co chaired by two mid‐managers (with two directors serving in a consultant role), has
assumed responsibility for increasing buy‐in of evidenced‐based practices and developing the knowledge
and skill level of all supervisors. Existing committees will increase mid‐manager and line staff involvement
and responsibility. The committees continue to work on graduated responses, curriculum development,
performance appraisals, developing officer and supervisor core competencies, improving workforce through
succession planning and improving the hiring and promotional practices, and improving internal and
external organizational communication. These evidence‐based principles are implemented in support of the
department and Maricopa County’s strategic plan and Managing for Results goals.

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MARICOPA COUNTY ADULT PROBATION
Managing For Results
In Maricopa County, achieving positive results has been the mandate of county government for the past
eight years with an initiative called Managing for Results (MFR). This is a comprehensive and
integrated management system that focuses on achieving results for the customer and makes it possible
for departments to demonstrate accountability to the taxpayers of Maricopa County.
Performance measures are designed to monitor agency performance in mission‐critical areas, and should
yield the following benefits:
Generate information that is meaningful to internal and external stakeholders
Return results that are actionable by agency personnel
Provide the public a window into County operations and performance.
To accomplish its mission, the Maricopa County Adult Probation Department has established five MFR
strategic goals.
Goal A: Crime Reduction
Goal B: Retention and Compensation
Goal C: Process Improvement
Goal D: Customer Satisfaction
Goal E: Solid and Sound Infrastructure
The Department has developed targets over the next several years to measure achievement in these five
goals. Key indicators include reducing the rate probationers commit new felony offenses, reducing the rate
probationers are committed to the Department of Corrections, and improving the rate probationers and
pretrial defendants successfully complete supervision.

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

The Managing for Results management system has assisted Maricopa County Adult Probation in making
the following three statements:

5

1.

What we are doing today contributes to our strategic direction. (Every division has a
strategic goal linked to the operational plan.)

2.

We know what we have done has been effective. (Performance measures are identified
demonstrating the results produced.)

3.

We know how much it costs to deliver our programs effectively and efficiently.
(All human and financial resources are tied to the services delivered so we can tell how much they
cost and how effectively and efficiently services are delivered.)

Maricopa County Adult Probation is committed to the success of pretrial participants and probationers
throughout our Department. Managing for Results provides information to allow Maricopa County
Adult Probation to continue its endeavors to be a data‐driven organization.
MFR Goal A
Crime Reduction Results FY2009
Successful Rate of Completion from Probation
72%
Rate of New Felony Convictions
8%
Rate of Revoked to Department of Corrections
25%

MFR Goal D
Maricopa County Customer Satisfaction
Survey Results FY2009
Three out of four homes surveyed indicated they
were satisfied with the services provided by
Maricopa County Adult Probation.

MARICOPA COUNTY ADULT PROBATION
85041 Legacy Project
In partnership with the Arizona Department of Corrections and the Department of Economic Security, a
collaborative model of supervision was developed for the South Phoenix area, specifically the 85041 zip
code. Throughout the year, the Legacy/85041 model continued to address the high recidivism rate within
this geographic area. Efforts have redefined the transition of prison releases to probation, implemented new
programming for county jail releases, offered new field supervision strategies, and allowed for all partners
to participate in a comprehensive training plan for evidence‐based practice implementation. The training
plan includes the popular “Put Yourselves in the Probationer’s Shoes” series which allows participants to
experience everyday living first hand by riding public transportation or hands‐on participation in
interactive Generational Poverty and Understanding Incarceration curriculum. In May 2009, the P.A.T.H.
Re‐entry Project (Progressive Alternatives Targeting Hindrances/Hazards) was implemented to enhance the
Legacy/85041 Project and allow for a probation team to triage immediate prison release needs. The PATH
goal is to provide pre‐release and post‐release
discharge planning to address the barriers that
greatly impact success upon release and reduce
recidivism within the first months following release
from prison.

85041 Legacy probation staff.

The statutorily mandated Global Positioning Monitoring (GPS) for any person convicted of a Dangerous
Crime Against Children after November 1, 2006, continues to be imposed for the duration of the individual’s
probation grant. Along with three GPS monitoring analysts, the Adult Probation Department’s
Communications Center staff have assisted in managing a 24/7 operation in order to adequately monitor
and respond to the increasing number of violation alerts due to an increasing number of cases monitored
on GPS. At the end of the fiscal year, the average monthly population of probationers being monitored on
GPS was 106.

Average Monthly Population on Global
Positioning Monitoring (GPS)
FY 2009
106

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

Global Positioning Monitoring (GPS)

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MARICOPA COUNTY ADULT PROBATION
General Information – Maricopa At A Glance FY2009

Arizona has a population of over 6,500,180 people (2008).
Maricopa County has a population of over 3,954,598 people (2008). It is the fourth most populous
county in the nation and is home to more people than twenty‐one states and the District of
Columbia.
Maricopa County has a land area of 9,226 square miles, of which 1,441 square miles are
incorporated (15.6 percent) and 7,785 square miles are unincorporated (84.4 percent).
It is the largest of Arizona's fifteen counties, and the fourteenth largest county in the United
States. Maricopa County is larger than seven states and the District of Columbia.
The county measures 132 miles from east to west and 103 miles from north to south.
Twenty‐four cities and towns are
located within Maricopa County's
outer boundaries.

Maricopa County
Adult Probation
Maricopa County Adult Probation
was established in 1972.

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

$82,266,070 Annual Budget

7

1,043 Employees
17 Regional and Area Offices
Average of 2,012 offenders under
pretrial supervision per month
2,593 direct arrests by Fugitive
Apprehension Unit
22,632 Standard Probationers
968 Intensive Probationers
Average monthly total population of
over 56,000

Phoenix

MARICOPA COUNTY ADULT PROBATION
General Information – Maricopa At A Glance Continued
Maricopa County Adult Probationer’s
FY 2009 Annual Budget $82,266,070

Maricopa County Adult Probationer’s
Race/Ethnicity
Asian,
0.7%

Black,
13.7%

White,
50.9%

East
Indian,
0.1%

Grants
6%

Fees
20%

Hispanic,
29.6%

Other,
0.7%

County
General
Fund
74%

Native
American,
4.3%

Maricopa County Adult Probationers' Offense Levels
Males

Females

35%

20%

17% 17%

15%

18%

16%

14%
9%
5% 5%

3% 3%

Class 1
Misdemeanor

Class 6
Felony
Undesignated

Class 6
Felony

Class 5
Felony

Class 4
Felony

Class 3
Felony

Category

Total

Percentage

Class 1 Misdemeanor
Class 6 Felony/ Undesignated
Class 5 Felony
Class 4 Felony
Class 3 Felony
Class 2 Felony

4,250
10,044
599
3,919
2,941
1,124

19%
43%
3%
17%
13%
5%

Average Monthly Active Probation Population: 30,861
81% percentage on probation for Felony Offenses

Class 2
Felony

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

24%

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MARICOPA COUNTY ADULT PROBATION
Pretrial Services
The Pretrial Services Division has five primary
responsibilities within Adult Probation. They conduct
background checks on arrested defendants, which involves
interviewing and information verification for persons booked
into the Maricopa County jail system.
They provide
standard, intensive, and electronic monitoring services for
defendants released to Pretrial Services and secure those
defendants’ appearance in Court. They track defendants who
fail to appear. They refer defendants to needed social
services, including drug treatment, and they complete bond
modification investigations and reports for the Court.
Pretrial Services Jail Unit conducted 57,591 interviews of
arrested defendants in the Maricopa County jail system in FY
The Maricopa County Initial Appearance Court
2009.
referred an average of 1,016 defendants a month to Pretrial
release supervision.

Average Population
FY2009
2,012
Average Daily Cost Per Defendant
Supervised
$4.84
Annual Program Cost FY2009
$3,517,702
Electronic Monitoring Officer Caseload
1:44
General/Intensive Officer Caseload
1:78

The Pretrial Supervision Unit supervised an average of 2,012
defendants per month with an average of 635 under general supervision, 1,055 under intensive supervision,
and 263 under electronic monitoring supervision. The unit completed an average of 542 initial intakes and
1,894 office visits per month during this fiscal year. The Bond Report Unit completed an average of 90
reports per month on in‐custody defendants to assist the Court in determining the appropriateness of
release modifications.

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

As a result of Pretrial Services’ efforts, 764,698 jail days were saved with a savings of $55,636,130 in jail costs.

9

Major Events
 Expanded jail interviewing and investigative duties to assure better‐informed release decisions.
 Staffed the Initial Appearance Summons Court to provide judicial officers information on
defendants appearing in Court via summons for initial appearances.
 Continued to expand and enhance the case management program in the Court‐wide iCIS
automated system to provide for a more integrated system.
 Explored obtaining or creating a risk instrument to better determine supervision levels for a
differentiated case management system for defendants in the community.
 Refined use of a data link to determine if newly arrested defendants had ever been evaluated for
Seriously Mentally Ill (SMI) services, if they were actively participating in the public behavioral
health system and if it was possible to expedite treatment prior to loss of services, and to monitor
those who could remain out of custody while undergoing evaluation and restoration services.
 Continued to work on modifying policies and procedures, as well as internal forms, to conform to
best practices.
 Developed core competencies for each officer job function within Pretrial Services to be used for
training, performance evaluations and professional development of officers.

Once you choose hope, anything's possible.
‐ Christopher Reeves

MARICOPA COUNTY ADULT PROBATION
Presentence Investigations
The Presentence Division prepares investigation reports on defendants who enter a guilty plea or are found
guilty by a jury. These requests originate from the traditional Superior Court or from specialized sites
including the Regional Court Center (RCC) and the Early Disposition Court (EDC). The primary purpose of
the report is to provide the Court with objective, pertinent information and an objective sentencing
recommendation to assist in sentencing the defendant. Cases processed through the EDC and RCC are
typically set for sentencing one to fourteen days after a determination of guilt. Standard reports are usually
set for sentencing 28 days after a finding of guilt. Officers and screeners administer assessments that
determine offender risk and areas of needed intervention, compile criminal history information, and
interview defendants, victims and other interested parties. This information assists judges with sentencing
decisions and is utilized by field officers in developing supervision strategies for those sentenced to terms of
probation.
The Criminal History Worksheet Project, which was the recipient of a 2008 NACo Achievement Award
from the National Association of Counties, continues to be a critical part of the presentence investigation
process. Enhancements to this new method of compiling criminal history information have been developed
this year, which will provide even more complete criminal history data in a Court‐ready format. Another
vital tool in assessing defendant risk and need is the Offender Screening Tool (OST). The OST is a key
component of the Department’s Evidence‐Based Practices initiative. All defendants sentenced to probation
are administered this tool, which forms the basis of the case management plan utilized in supervising
defendants and addressing their criminogenic needs. Other administered assessments gauge alcohol and
substance use and abuse and reading ability.

Number of Presentence Investigation
Reports Completed in FY2009
19,178
Average Cost Per Presentence
Investigation Report
$434.64
Annual Program Cost FY2009
$8,329,118

Number of Presentence Reports Completed
20,000
19,178

19,000
18,000
17,000

17,411

16,000
2008

2009

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

In FY 2009, the Division completed 19,178 reports. Presentence continues to strive for excellence in the
delivery of timely reports to the Court. There are currently 63 officers and 42 screeners operating at a
success rate of 99.1% for on‐time reporting, which contributes to reduced costs and the swift delivery of
justice.

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MARICOPA COUNTY ADULT PROBATION
Standard Probation
Standard probation focuses on the eight principles of evidence‐based practices (offender risk/need,
enhance offender motivation, target interventions, address cognitive‐behavioral functioning, provide
positive reinforcement, provide ongoing support, measure outcome, provide quality assurance). Through
application of these principles our goals are to encourage behavior change and reduce recidivism in
probationers, collaborate with law enforcement and community agencies, enhance community safety and
provide support for our Courts.
Rate of Successful Completion
66.0%
65.0%
64.0%
63.0%
62.0%
61.0%
60.0%

63.8%
63.1%

2008
N = 5,459

36.0%
35.0%

2009
N = 5,555

Rate of Revoked to Department of
Corrections

Annual Program Cost FY2009
$27,190,593
Average Caseload
1:60

33.5%

33.0%

Drug monitoring results indicate 69%
of probationers were drug free during
FY 2009.

32.0%
MARICOPA COUNTY ADULT PROBATION | 10/1/2009

Average Daily Cost Per
Probationer
$4.13

34.3%

34.0%

11

Average Population
FY2009
17,992

31.0%
30.0%
2008
N = 2,968

2009
N = 2,912

Community Work Hours
Completed by
Standard Probationers: 363,330

Rate of New Felony Convictions
13.0%
12.0%
11.0%
10.0%
9.0%
8.0%
7.0%

11.2%
9.9%

Restitution Paid by Standard
Probationers:
$ 8,665,490

2008
N = 1,821

2009
N = 2,018

MARICOPA COUNTY ADULT PROBATION
Sex Offenders
The Sex Offender Program includes five standard and two intensive probation supervision (IPS) sex
offender units, which are managed by one division director and seven supervisors. Staff includes 28
standard probation officers, 28 standard surveillance officers, eight IPS probation officers, and nine IPS
surveillance officers, one residential coordinator, one contract oversight administrator and three
monitoring analysts.
The U.S. Bureau of Justice Assistance enhancement grant began July 1, 2007 and included continuation of
the original Sex Offender Positive Re‐entry Program (PRP) as well as an outcomes assessment of the PRP
pilot group’s performance on probation after release into the community from jail. There was a marked
difference in positive outcomes during the first year of re‐entry for PRP participants in comparison to the
control group. The grant ended on June 30, 2009 and due to the positive outcome, the PRP program was
continued under County funding.
Following the September 2008 division‐wide, two‐day training on polygraph process and practices, as
presented by national expert Raymond Nelson, the Sex Offender Program took the opportunity to update
and redefine many of the practices currently used in the polygraph/treatment process. A new sexual history
packet was developed which has proven to be more comprehensive, broadening more into computer
crimes. The sexual history process was also re‐tooled, focusing more on the process of fully completing the
sexual history packet and gathering as much information as possible ahead of the polygraph exam, rather
than the focus being on the exam itself. The Division also updated the polygraph vendor contracts and
through this process was able to add five new agencies to the list of available polygraph examiners.
Rate of New Felony Convictions

Average Daily Cost Per
Probationer
$6.65

5.0%
4.0%
3.0%
2.0%
1.0%
0.0%

Drug monitoring results
indicate 93.2% of sex offender
probationers were drug free
during FY 2009.

2.9%

2008

= 60
N =N60
N = 60

Annual Program Cost FY2009
$3,984,742
Average Caseload
2:60

3.7%

36.0%
35.0%
34.0%
33.0%
32.0%
31.0%
30.0%

2009

N49= 49
N
N=
= 49

Rate of Revoked to Department of
Corrections
36.0%
33.8%

2008
N = 149

2009
N = 105

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

Average Population
FY2009
1,666

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MARICOPA COUNTY ADULT PROBATION
Domestic Violence
The DV program currently has eleven probation officer (PO) and surveillance officer (SO) teams with one
team dedicated exclusively to the City of Phoenix Municipal Court. Staying in line with the program
philosophy that victim and community safety are the main priorities in supervising violent offenders,
officers made numerous arrests that had an immediate impact on victim safety.
A joint grant with the Chrysalis Shelter provides two full‐time victim advocates that attend Domestic
Violence Court weekly to assist the victims with the Court process. Additionally, the advocates offer
services, individual counseling, and tools for empowerment to the victims.
Rate of Successful Completion
48.0%
46.0%
44.0%
42.0%
40.0%
38.0%
36.0%
34.0%

45.6%

39.0%

2008

2009

N = 104

N = 130

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

Rate of New Felony Convictions
6.0%
5.0%
4.0%
3.0%
2.0%
1.0%
0.0%

5.2%

2008
N = 27

52.0%
50.0%
48.0%
46.0%
44.0%
42.0%
40.0%

2009
N = 23

Rate of Revoked to Department of
Corrections
51.3%

44.2%

2008
N = 137

13

4.4%

2009
N = 126

Average Population
FY2009
630
Average Daily Cost Per
Probationer
$5.49
Annual Program Cost FY2009
$1,259,305
Average Caseload
2:51

Drug monitoring results indicate 75.6%
of domestic violence probationers
were drug free during FY 2009.

MARICOPA COUNTY ADULT PROBATION
Seriously Mentally Ill
The purpose of the specialized mental health unit is to improve the Seriously Mentally Ill (SMI) offender’s
opportunities for success on probation through close supervision, timely case management, education and
training, advocacy, and effective collaboration with community agencies. Two supervisors and 15
specialized probation officers are located throughout Maricopa County and work with an average of 520
SMI offenders at a ratio of one officer to 40 SMI probationers. These officers have unique training and skills
and provide specialized supervision, intensive monitoring, and advocacy. The Maricopa County Adult
Probation Department’s specialized SMI unit has been recognized both nationally and locally for their work
with the mentally ill. The SMI Unit has presented their model for specialized SMI supervision nationally at
events in Austin, New York City, Boston, Phoenix, Las Vegas, and Anaheim.

Average Population
FY2009
563
Average Daily Cost Per
Probationer
$6.26

Rate of Successful Completion
80.0%
79.0%
78.0%
77.0%
76.0%
75.0%
74.0%

78.9%

75.7%

2008

Annual Program Cost FY2009
$1,282,948

N = 231

Average Caseload
1:38

2009
N = 250

Rate of New Felony Convictions

Drug monitoring results indicate
62.1% of seriously mentally ill
probationers were drug free during
FY 2009.

6.4%

6.0%

4.4%

4.0%
2.0%
0.0%
2008
N = 34

23.0%

2009
N = 25

Rate of Revoked to Department of
Corrections

22.0%
21.0%
20.0%

20.0%

20.5%

19.0%
18.0%
2008

2009

N = 61

N = 65

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

8.0%

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MARICOPA COUNTY ADULT PROBATION
Transferred Youth
The purpose of the specialized Transferred Youth caseload is to provide the youthful probationer with an
officer who possesses expertise in managing juveniles in the adult system and can coordinate the
specialized services needed by this unique population. Because of the smaller caseload and the close
working relationship with family, schools, and the probationer’s peers, the officers are able to provide for a
higher level of community safety. Currently the Adult Probation Department has assigned standard,
intensive, and sex offender officers to the transferred youth caseload.

Rate of Successful Completion
26.0%
25.0%

25.8%

25.4%

Average Population
FY2009
171

24.0%
Average Daily Cost Per
Probationer
$5.40

23.0%
22.0%
21.0%
2008

2009

N = 17

N = 18

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

Rate of New Felony Convictions

15

22.00%
21.00%
20.00%
19.00%
18.00%
17.00%
16.00%
15.00%

75.0%

Average Caseload
1:43

20.6%

18.1%

2008

2009

N = 35

N = 31

Rate of Revoked to Department of
Corrections

74.0%
73.0%
72.0%

Annual Program Cost FY2009
$336,470

72.7%

71.8%

71.0%
70.0%
2008

2009

N = 48

N = 51

Drug monitoring results indicate
62.5% of transferred youth
probationers were drug free during
FY 2009.

MARICOPA COUNTY ADULT PROBATION
Intensive Probation
The Adult Intensive Probation Supervision Program is a sentencing alternative for offenders who would
otherwise have been incarcerated in the State Department of Corrections at initial sentencing or as a result
of a technical violation of standard probation. Intensive Probation Supervision (IPS) is designed to provide
strict control, surveillance, and supervision in a manner which will restrict and monitor the offender’s
movement and activities in the community while emphasizing the payment of restitution to victims.
Offenders are under house arrest and are monitored by IPS teams consisting of one adult probation officer
and one surveillance officer or a team of one probationer officer and two surveillance officers. The IPS team
monitors the offenders by conducting visual contacts at least four times per week for Phase One clients.
Weekly contacts may be reduced as the offender moves through the IPS phases. Offenders are required by
statute to be employed, to submit their
Rate of Successful Completion of Probation
paychecks to IPS, and to complete 40
52.0%
hours of community restitution per month.
50.4%
An offender who successfully completes
50.0%

Average Population
FY2009
968

48.0%
46.4%

46.0%
44.0%

2008
N = 648

Average Daily Cost Per
Probationer
$25.28
Annual Program Cost FY2009
$8,931,741
Average Caseload
2:25
3:40

2009
N = 644

Rate of Revoked to Department of
Corrections
53.6%

54.0%
52.0%
50.0%

49.6%

48.0%
46.0%
2008
N = 750

Drug monitoring results indicate
68.6% of IPS probationers were drug
free during FY 2009.
Restitution Paid by
IPS Probationers:
$ 122,728

Community Work Hours Completed
by IPS Probationers:
223,393

2009
N = 635

Rate of New Felony Convictions
12.0%
10.0%
8.0%
6.0%
4.0%
2.0%
0.0%

10.2%

N=

N=

2008
N = 111

8.2%

2009
N = 79

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

the rigorous IPS Program is then graduated
to Standard Probation.

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MARICOPA COUNTY ADULT PROBATION
Indirect Services
The Maricopa County Adult Probation Indirect Services Unit is the
largest administrative unit in the State of Arizona. It is comprised of
Average Population
four caseloads: (1) the ADC caseload, numbering approximately 8,000
FY2009
cases, which acts as a gatekeeper for those re‐entering the community
18,033
from the Arizona Department of Corrections (ADC) and who are
required to complete a probation grant upon their release; (2) the
Average Daily Cost Per
Immigration & Customs Enforcement caseload (ICE), numbering
Probationer
approximately 8,000 cases, which is comprised of those who are either
$.14
deported or in the process of deportation; (3) the Interstate Compact
Outgoing caseload, numbering approximately 1,000 cases, which is
Annual Program Cost
comprised of those who commit crimes within Maricopa County but
FY2009
who either are legal residents of other states or who wish to apply to
$933,168
have their probation grants supervised by other states; and (4) the
Inter‐County Outgoing Transfer caseload, numbering approximately
1,000 cases, which is comprised of those who commit crimes within Maricopa County but who either are
legal residents of another Arizona County or who wish to apply to have their probation grants supervised by
another Arizona County.

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

Drug monitoring results
indicate 85.7% of Indirect
Incoming probationers were
drug free during FY 2009.

17

Interstate Compact
Probationers who commit offenses in other states and reside in Maricopa County are supervised by
probation officers assigned to the Interstate Compact Incoming Unit. Officers conduct investigations on
incoming transfer requests. They are required to perform the same services for Interstate Compact
Incoming probationers as they would for probationers sentenced in Maricopa County Superior Court.
During FY 2009, the Interstate Compact Incoming Unit completed a total of 643 investigative reports. The
on‐time completion rate for the investigative reports averaged 88.5%. In October 2008, a national
interstate offender database (ICOTS) was implemented, which has reduced the response time of
correspondence between states. The implementation of this database created a need for additional training
as well as time to learn the system. The number of investigation requests for Maricopa County continues to
represent the vast majority of cases assigned to the state.

MARICOPA COUNTY ADULT PROBATION
Fugitive Apprehension
The Fugitive Apprehension Unit is comprised of two supervisors, nine probation officers and eight
surveillance officers. A total of 6,581 probationers on warrant status were arrested during the fiscal year.
Fugitive apprehension officers were involved in 4,053 (62%) of the arrests and other police agencies arrested
an additional 2,528 probationers (38%) during this reporting period. An additional 471 cases were quashed
or purged during the fiscal year. As of June 30, 2009, the number of outstanding warrants for Standard and
Intensive Probation was 8,210.
The Fugitive Apprehension Unit has regular ongoing round‐ups with the Arizona Department of Public
Safety Violent Criminal Apprehension Team, Phoenix Police Fugitive Apprehension Unit, Glendale Police
Department, U.S. Marshals, and MCSO / H.I.D.T.A Meth Lab Task Force. Round‐ups for specific crimes
such as Domestic Violence and Sex offenders have also been conducted with various agencies. One officer
was assigned to work with the U.S. Marshal’s Child Predator Unit and four officers were assigned to work
with the U.S. Marshal's Arizona Wanted Unit. All sex offender cases are tracked by level and various
agencies are used to assist in apprehending them.

Total Number of New Warrant Cases
Received in FY2009
6,353
Total Number of New Warrants Cleared
In FY2009
4,776

“When you do nothing, you feel overwhelmed and powerless. But when you get
involved, you feel the sense of hope and accomplishment that comes from knowing
you are working to make things better.”
‐ Anonymous

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

Of the 6,353 active warrants issued in FY 2009, the Fugitive Apprehension Unit cleared 4,776 warrants
within the same fiscal year, thus giving this unit a closure rate of 75%.

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MARICOPA COUNTY ADULT PROBATION
Compliance Monitoring
Compliance Monitoring provides case management for probationers who are low‐risk unsupervised and/or
have been on probation for a non‐violent offense over an extended period of time and have obeyed the
conditions of their probation. As of June 30, 2009, there were three Supervisors, 19 Probation Officers, 18
Case Administrators and two support staff managing a total of 10,023 cases. This division has saved
approximately 58,000 supervision hours from the standard field units.

Rate of Successful Completion
100.0%
99.0%

98.3%

98.0%

97.9%

Average Population
FY2009
7,261

97.0%
Average Daily Cost Per
Probationer
$1.16

96.0%
95.0%
2008
N = 4,019

2009
N = 4,693

Rate of New Felony Convictions
5.0%

Annual Program Cost FY2009
$2,891,860
Average Caseload
2:330

4.0%
3.0%

2.9%

2.2%

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

2.0%

19

1.0%
0.0%
2008
N = 179

5.0%

2009
N = 163

Rate of Revoked to Department of
Corrections

4.0%
3.0%
2.0%
1.0%

1.1%

1.9%

0.0%
2008

2009

N = 47

N = 93

Drug monitoring results indicate
84.0% of Compliance Monitoring
probationers were drug free
during FY 2009.

MARICOPA COUNTY ADULT PROBATION
Custody Management Unit & Work Furlough Program

During FY 2009, the Custody Management Unit (CMU) supervised
an average of 786 in‐custody probationers (standard and IPS) per
month. The unit is comprised of ten probation officers (including
five specialized caseloads; domestic violence, mental health,
Spanish speaking, sex offender and intensive probation), and one
caseload administrator who supervises short‐term jail cases (less
than 60 days).
The CMU unit monitors probationers’ participation in the Maricopa
County Sheriff’s Office (MCSO) residential substance abuse
treatment ALPHA program, makes referrals to Reach Out and Work
Furlough.

Average Population
FY2009
837
Average Daily Cost Per
Probationer
$6.88
Annual Program Cost FY2009
$2,102,992

In the last year CMU has implemented re‐entry programs effecting Seriously Mentally Ill and Intensive
probationers. Both programs include collaborations with various agencies such as Maricopa County
Sheriff’s Office (MCSO), Correctional Health Services, Mental Health Court, and Adult Probation
Department field units. The IPS officers have recently started conducting pre‐release address verifications
and family orientations.

The Work Furlough Program is
Total Work Furlough
staffed with five probation officers.
Fees Collected
The primary function of the
FY 2009
program is to allow probationers to
maintain or obtain employment
$743,088
while serving a jail sentence.
During the past year, emphasis was placed on better preparing
unemployed probationers who are released on job search and in
helping probationers complete as many of the conditions of their
probation as possible while still in custody. For example, Work Furlough staff has provided some
community restitution work opportunities for probationers while incarcerated, such as the Jump Start
Program and the Beaders Behind Bars program. Probationers are also allowed the opportunity to attend
Mothers Against Drunk Drivers (MADD) Victim Impact Panels in the community when their work
schedules allow it. In January 2009, Work Furlough staff developed a new monthly class for offenders to
attend prior to their jail release. The one‐time class called Jake’s Ladder to Success focuses on the
importance of reporting to their probation officer following release and using better judgment in decision‐
making.

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

The CMU staff is looking at better ways to implement evidence‐based re‐entry services to all probationers
and hope to offer new programs meant to aid in the reduction of recidivism. Two CMU staff were recently
certified to facilitate the National Institute of Corrections Thinking for a Change curriculum and are
currently conducting group sessions at the MCSO Tent Jail facility.

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MARICOPA COUNTY ADULT PROBATION
Drug and DUI Courts
Drug Court is a non‐adversarial program that utilizes a team approach to
break the cycle of substance abuse and addiction. Through intensive
treatment, drug testing, and frequent Court intervention, probationers are
given the tools to lead a clean, sober, and crime‐free lifestyle. The judge,
prosecutor, defense attorney, probation officer, and treatment provider
work together toward a goal of making the probationer successful in his or
her recovery. Timely sanctions and motivational incentives assist in
changing behavior, consistent with evidence‐based practices.

DUI Court Average Daily
Population
366
(Monthly statistical data)

Annual Treatment Cost
FY2009

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

Probationer Self‐Pay

21

Drug Court Average
Population
466
(Monthly statistical data)

Annual Treatment Cost
FY2009
$787,813

Driving Under the Influence (DUI) Court targets the goal of changing
decisions regarding alcohol use, in addition to changing drinking and
driving behaviors. In effect, this reduces the probationer’s risk to the
community. Similar to the Drug Court model, probationers have
monthly Court interaction, are monitored for alcohol use, and are
expected to comply with probation directives and a treatment plan.
Probationers attend a Mothers Against Drunk Drivers (MADD) Victim
Impact Panel and report to the Court on their experience. DUI Court
includes both English and Spanish‐speaking Courts.

"Most of the important things in the world have been accomplished by people
who have kept on trying when there seemed to be no hope at all."
-

Dale Carnegie

MARICOPA COUNTY ADULT PROBATION
Education & Drug Treatment Education Fund (DTEF)
The Supreme Court and the Administrative Offices of the Court
recognize that illiteracy impacts the Court system and is one of the
contributing factors to recidivism in the probation and prison
populations.
In 1987, the Arizona Supreme Court established
education centers for the juvenile and adult probation departments to
combat illiteracy in these populations. The probation departments
became the lead agencies in establishing LEARN (Literacy, Education,
and Resource Network) education centers. LEARN enhances the
probation departments’ education programs.

Successful Completion of
Education Goals
72%
(MFR data)

Annual Student Population
FY2009
556

DTEF Average Daily
Population
351
(MFR Data)

Annual Treatment Cost
FY2009
State Total
$1,334,798
Grand Total
$1,954,983

The Drug Treatment and Education Fund (DTEF) is a state program
established to divert first‐and second‐time non‐violent drug offenders
from prison and provide substance abuse education or treatment services.
DTEF funds are also used for substance abuse assessments, cognitive
skills classes, and substance abuse counseling both in‐house and in the
community.

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

Average Daily Cost Per
The education programs are equipped with personal computers at each
Student
site. Adult Basic Education (ABE), GED preparation, ESOL (English for
$3.71
Speakers of other Languages), and Job‐Find classes are taught. By
providing an education continuum, the probationer’s educational
Annual Program Cost
needs can be effectively met. Learning to speak English and receiving
$725,457
a GED diploma are essential to gaining permanent employment.
Often, bleak economic factors lead a person to crime. Being literate
can break the cycle of poverty, enhance self‐esteem, and turn around a negative life‐style associated with
the majority of the probation and prison population.

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MARICOPA COUNTY ADULT PROBATION
Fiscal Year 2009 Awards
The Financial Compliance Program was selected for the 2008 American Probation and
Parole Association’s President’s Award.
Financial Compliance Division Director
Tom O’Connell

Special Incident Reporting: A Management Tool for Staff Safety
received a 2009 NACo Achievement Award from the National
Association of Counties.
From Left to Right: Deputy Chief Mike Goss,
Berta Aldrich, Chief Barbara Broderick, Cathy
Wyse, & Deputy Chief Zach Dal Pra

The SMI Program was recognized by the Arizona Quality Alliance

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

with a 2008 Showcase in Excellence Award.

23

From Left to Right: Cathy Wyse, Tom O’Connell,
Chief Barbara Broderick, Rebecca Loftus, Michele
Albo, Tammy Schroeder, Karen Spitler, & Rebekah
Trexler

The

MCAPD

Education

Program

was

selected

as

the

Administrative Office of the Court’s 2009 Literacy Education and
Resource Network (L.E.A.R.N.) Lab of the Year.

From Left to Right: Dan Rodgers, Kathy Beal, Kristi
Wimmer, Bill Pebler, Lindell Rhodes, & Dan Sitzler

The Garfield Probation Service Center received the
City of Phoenix Neighborhood Services Department’s
Partnership Award.
Left to right: Tim Boling City of Phoenix, Roberto Fritz
City of Phoenix, Paul Monroe APD, Dominick Bueti APD,
Christi Seger APD, Vivian Ybanez City of Phoenix, Gary
New City of Phoenix, & Jerome Miller City of Phoenix

MARICOPA COUNTY ADULT PROBATION

Seated from left to right: Deputy Chief Michael Goss, Deputy Chief Mary Walensa, Chief Barbara
nd
Broderick, and Deputy Chief Zach Dal Pra. 2 row left to right: Division Director’s Saul Schoon,
rd
Penny Stinson, Jenifer Meiley, and Margaret Callaway. 3 row left to right: Division Director’s
Linda Ettari, Pam Morrow, Mark Hendershot, Donna Vittori, Mike Cimino, Vicki Biro and Tom
O’Connell.

MARICOPA COUNTY ADULT PROBATION | 10/1/2009

Executive Team

24
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